Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 07, 2025
Full time
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
Dec 07, 2025
Full time
Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
Job Title: Head of Security & Emergency Planning Location: This role can be based at either our Chelmsford or Cambridge campus but there is an expectation that the post holder will be visible across all campuses. Salary: £58,225 - £67,468 per year Job type: Full Time, Permanent Closing Date: 30/11/2025 About The University: The University is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. The University holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). The University's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the role: The Safety & Security Department are part of the Office of the Secretary and Clerk which is one of the key Professional Services that support the operation of the university. The role of Head of Security & Emergency Planning is responsible for both the Strategic direction as well as the ongoing operational management of the Safety & Security Department. You will be responsible for a Safety & Security Department consisting of over 35 staff, including Duty Managers, Safety & Security Officers, Control Room Operators and Receptionists. You will be accountable for the security provision across four campuses: Cambridge Chelmsford, Writtle, and Peterborough. The Head of Security also has responsibility for external security contracts, such as the contract that provides additional resource for university events, including graduations, along with the CCTV and Access Control contracts. As the post holder you will also lead on Emergency Planning as part of your role, where you will plan and deliver an Annual Emergency Exercise. You will be a great communicator working with a variety of people, building strong working relationships both internally and externally. As a trusted partner you will deliver complex information sensitively and professionally to a wide and varied number of stakeholders both internal and external. You will be committed to continuous improvement and will look for new ways to improve the efficiency of the service. As an employer we encourage and welcome new ideas and innovations. It is expected that applicants for this role will have both security knowledge as well as experience of managing a large team in a customer facing role. If you have previous relevant experience, ideally gained in an education environment, competent IT skills, a customer-centric ethos and can demonstrate commitment to our values then we'd love to hear from you. If you have the ability to think innovatively, possess good interpersonal and negotiating skills and can uphold our values with the willingness to contribute to the collective life of the Service then we do hope you'll express an interest in joining us. To progress further you will have a minimum of a Higher degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (Chartered where appropriate) and significant demonstrable professional experience for the role. Interviews will be held week commencing 8th December 2025. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that the university will carry out online searches as part of the due diligence on short listed candidates. This appointment is subject to an enhanced level children's and adults barred list disclosure from the Disclosure and Barring Service. We value diversity at the university and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the experience or relevant job titles of: Director of Security and Resilience, Head of Corporate Security and Risk, Chief Security Officer, Director of Business Continuity and Operations, will also be considered for this role.
Dec 07, 2025
Full time
Job Title: Head of Security & Emergency Planning Location: This role can be based at either our Chelmsford or Cambridge campus but there is an expectation that the post holder will be visible across all campuses. Salary: £58,225 - £67,468 per year Job type: Full Time, Permanent Closing Date: 30/11/2025 About The University: The University is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. The University holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). The University's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the role: The Safety & Security Department are part of the Office of the Secretary and Clerk which is one of the key Professional Services that support the operation of the university. The role of Head of Security & Emergency Planning is responsible for both the Strategic direction as well as the ongoing operational management of the Safety & Security Department. You will be responsible for a Safety & Security Department consisting of over 35 staff, including Duty Managers, Safety & Security Officers, Control Room Operators and Receptionists. You will be accountable for the security provision across four campuses: Cambridge Chelmsford, Writtle, and Peterborough. The Head of Security also has responsibility for external security contracts, such as the contract that provides additional resource for university events, including graduations, along with the CCTV and Access Control contracts. As the post holder you will also lead on Emergency Planning as part of your role, where you will plan and deliver an Annual Emergency Exercise. You will be a great communicator working with a variety of people, building strong working relationships both internally and externally. As a trusted partner you will deliver complex information sensitively and professionally to a wide and varied number of stakeholders both internal and external. You will be committed to continuous improvement and will look for new ways to improve the efficiency of the service. As an employer we encourage and welcome new ideas and innovations. It is expected that applicants for this role will have both security knowledge as well as experience of managing a large team in a customer facing role. If you have previous relevant experience, ideally gained in an education environment, competent IT skills, a customer-centric ethos and can demonstrate commitment to our values then we'd love to hear from you. If you have the ability to think innovatively, possess good interpersonal and negotiating skills and can uphold our values with the willingness to contribute to the collective life of the Service then we do hope you'll express an interest in joining us. To progress further you will have a minimum of a Higher degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (Chartered where appropriate) and significant demonstrable professional experience for the role. Interviews will be held week commencing 8th December 2025. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that the university will carry out online searches as part of the due diligence on short listed candidates. This appointment is subject to an enhanced level children's and adults barred list disclosure from the Disclosure and Barring Service. We value diversity at the university and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the experience or relevant job titles of: Director of Security and Resilience, Head of Corporate Security and Risk, Chief Security Officer, Director of Business Continuity and Operations, will also be considered for this role.
JOB TITLE: Communications Specialist TYPE OF CONTRACT: Consultant, CST level II UNIT/DIVISION: Partnership and Innovation Division, London Global Office DUTY STATION (City, Country): London, UK DURATION: (11 months) BACKGROUND: The World Food Programme is the world's largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. The London Office plays a key role in fostering strategic partnerships and engaging UK stakeholders, including the Government, parliament, media, private sector, academia, civil society and the public. London is a global communications hub. Many London-based media outlets are accessed across the world. As such, our engagement with the media in London is particularly important for WFP. We are looking for an experienced, dynamic Communications Specialist to lead WFP's work with London-based media in raising awareness and support for our work. The consultant will develop strategy, manage media relations, create content tailored for UK and global audiences of UK media, as well as work closely with the UK Government communications team and public figures to build support for WFP's mission. In addition, the consultant will ensure that all communications and media engagement activities are closely aligned with WFP's global corporate communications and media objectives, maintaining consistency of messaging and upholding WFP's brand values and strategic priorities across all platforms and outreach efforts. PURPOSE OF THE ASSIGNMENT: To develop and lead the implementation of WFP's media engagement strategy with UK media outlets. To build awareness and engagement with WFP's work with UK based media outlets - for both UK public and global audiences. To create, curate and adapt content for UK-focused outreach. To develop advocacy, campaigns and events in the UK. To collaborate with the UK's Foreign, Commonwealth and Development Office (FCDO) on creating opportunities and content which highlights the impact of UK aid funding to WFP (WFP's third largest donor). To work with and expand WFP's engagement with UK-based Goodwill Ambassadors (GWAs) and other high-profile supporters. ACCOUNTABILITIES/RESPONSIBILITIES: Under the supervision of the Director of the London Office, but in consultation with Comms Division in HQ, the consultant will: Strategic Communications & Media Engagement Develop, lead and implement a UK communications strategy in line with WFP global priorities. Cultivate and expand relationships with UK-based journalists and media outlets. Monitor and analyse UK media landscape and identify trends, risks and opportunities for proactive and reactive engagement. Set up media interviews, press briefings, and journalist engagement activities - identifying risks and opportunities for WFP's spokespeople. Draft press releases, media advisories, op-eds and talking points. Content Creation & Digital Communications Produce compelling storytelling assets that highlight WFP's impact. Create and adapt content for use across digital platforms, in partnership with WFP's global communications teams to ensure consistency and alignment. Government engagement Lead relations with FCDO's communications team to amplify the visibility UK-funded WFP programmes. Develop content that demonstrates the impact of UK aid through WFP, including stories from the field, UK aid worker profiles and social media packages. Advise and collaborate with and support WFP Country Offices to gather and produce stories, testimonials, and multimedia assets that showcase the impact of UK-funded programmes. Create joint messaging and communication materials (e.g., press releases, op-eds, digital content) in consultation with the FCDO. Support to Goodwill Ambassadors and High-Profile Supporters Identify, cultivate and coordinate and support the involvement of WFP Goodwill Ambassadors (GWAs) and high-profile supporters based in the UK. Identify and pursue new opportunities to engage influential public figures and celebrities in support of WFP's objectives. Work with WFP's global Celebrity and Influencer Partnerships team to ensure alignment with broader campaigns. Monitoring, Analysis & Reporting Track and report on media coverage, engagement metrics and communications KPIs. Evaluate the impact of communications initiatives and recommend improvements. DELIVERABLES AT THE END OF THE CONTRACT A UK communications strategy and implementation plan. Increased awareness and recognition of WFP's work in the UK and by UK based media houses with global reach. Expanded network of UK-based media contacts and an expanded social media presence. Strengthened relations with the FCDO Communications team and WFP Country Office communications colleagues. Daily media monitoring and analysis reports. Press releases, op-eds and media engagement outputs. Digital and print communications content tailored for UK audiences. Content packages or case studies highlighting the impact of UK aid (FCDO) funding to WFP, including multimedia and social content. An expanded group of UK-based Goodwill Ambassadors building awareness and support for WFP's work. QUALIFICATIONS & EXPERIENCE REQUIRED: Education: A first degree in Communications, Journalism, Public Relations, International Relations, or related field. An advanced university degree desirable but not essential. Experience: Minimum 5 years of relevant professional experience in media, communications, or public information. Experience working with or on humanitarian or development sector desirable. Excellent understanding of the UK media landscape and demonstrable experience in media relations and press engagement. Experience working with government stakeholders, including donor visibility work (desirable). Experience working with or coordinating celebrity, influencer, or high-profile supporter engagement (desirable). Experience working with or within the development / humanitarian system is an asset. Skills and Competencies: Well-established network within UK media. Excellent news judgment and ability to identify strategic opportunities for engagement. Excellent writing skills, including development of talking points, media messaging, press releases and op-eds. Comprehensive understanding of digital media, particularly the use of social platforms for news and advocacy. In-depth understanding of UK political dynamics, including ability to interpret political discourse to inform WFP's positioning on global issues. Proficiency in leveraging celebrity partnerships to elevate humanitarian and development issues. Strong analytical, organisational and interpersonal skills. Languages: Full Fluency in English language. Please note that this is a local consultancy recruitment. Candidates must be residents of United Kingdom (UK) or have a legal work permit there. In addition, candidates must reside within commuting distance of the duty station (London, UK) at the time of application or, if not residing within commuting distance at the time of application, candidates must be willing to relocate to (London, UK) at their own cost before taking up the assignment. WFP shall not be responsible for any costs associated with such relocation nor shall WFP assist or otherwise be involved in obtaining residency status or legal work permits. Preference will be given to candidates who reside within commuting distance of (London, UK.)
Dec 06, 2025
Full time
JOB TITLE: Communications Specialist TYPE OF CONTRACT: Consultant, CST level II UNIT/DIVISION: Partnership and Innovation Division, London Global Office DUTY STATION (City, Country): London, UK DURATION: (11 months) BACKGROUND: The World Food Programme is the world's largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. The London Office plays a key role in fostering strategic partnerships and engaging UK stakeholders, including the Government, parliament, media, private sector, academia, civil society and the public. London is a global communications hub. Many London-based media outlets are accessed across the world. As such, our engagement with the media in London is particularly important for WFP. We are looking for an experienced, dynamic Communications Specialist to lead WFP's work with London-based media in raising awareness and support for our work. The consultant will develop strategy, manage media relations, create content tailored for UK and global audiences of UK media, as well as work closely with the UK Government communications team and public figures to build support for WFP's mission. In addition, the consultant will ensure that all communications and media engagement activities are closely aligned with WFP's global corporate communications and media objectives, maintaining consistency of messaging and upholding WFP's brand values and strategic priorities across all platforms and outreach efforts. PURPOSE OF THE ASSIGNMENT: To develop and lead the implementation of WFP's media engagement strategy with UK media outlets. To build awareness and engagement with WFP's work with UK based media outlets - for both UK public and global audiences. To create, curate and adapt content for UK-focused outreach. To develop advocacy, campaigns and events in the UK. To collaborate with the UK's Foreign, Commonwealth and Development Office (FCDO) on creating opportunities and content which highlights the impact of UK aid funding to WFP (WFP's third largest donor). To work with and expand WFP's engagement with UK-based Goodwill Ambassadors (GWAs) and other high-profile supporters. ACCOUNTABILITIES/RESPONSIBILITIES: Under the supervision of the Director of the London Office, but in consultation with Comms Division in HQ, the consultant will: Strategic Communications & Media Engagement Develop, lead and implement a UK communications strategy in line with WFP global priorities. Cultivate and expand relationships with UK-based journalists and media outlets. Monitor and analyse UK media landscape and identify trends, risks and opportunities for proactive and reactive engagement. Set up media interviews, press briefings, and journalist engagement activities - identifying risks and opportunities for WFP's spokespeople. Draft press releases, media advisories, op-eds and talking points. Content Creation & Digital Communications Produce compelling storytelling assets that highlight WFP's impact. Create and adapt content for use across digital platforms, in partnership with WFP's global communications teams to ensure consistency and alignment. Government engagement Lead relations with FCDO's communications team to amplify the visibility UK-funded WFP programmes. Develop content that demonstrates the impact of UK aid through WFP, including stories from the field, UK aid worker profiles and social media packages. Advise and collaborate with and support WFP Country Offices to gather and produce stories, testimonials, and multimedia assets that showcase the impact of UK-funded programmes. Create joint messaging and communication materials (e.g., press releases, op-eds, digital content) in consultation with the FCDO. Support to Goodwill Ambassadors and High-Profile Supporters Identify, cultivate and coordinate and support the involvement of WFP Goodwill Ambassadors (GWAs) and high-profile supporters based in the UK. Identify and pursue new opportunities to engage influential public figures and celebrities in support of WFP's objectives. Work with WFP's global Celebrity and Influencer Partnerships team to ensure alignment with broader campaigns. Monitoring, Analysis & Reporting Track and report on media coverage, engagement metrics and communications KPIs. Evaluate the impact of communications initiatives and recommend improvements. DELIVERABLES AT THE END OF THE CONTRACT A UK communications strategy and implementation plan. Increased awareness and recognition of WFP's work in the UK and by UK based media houses with global reach. Expanded network of UK-based media contacts and an expanded social media presence. Strengthened relations with the FCDO Communications team and WFP Country Office communications colleagues. Daily media monitoring and analysis reports. Press releases, op-eds and media engagement outputs. Digital and print communications content tailored for UK audiences. Content packages or case studies highlighting the impact of UK aid (FCDO) funding to WFP, including multimedia and social content. An expanded group of UK-based Goodwill Ambassadors building awareness and support for WFP's work. QUALIFICATIONS & EXPERIENCE REQUIRED: Education: A first degree in Communications, Journalism, Public Relations, International Relations, or related field. An advanced university degree desirable but not essential. Experience: Minimum 5 years of relevant professional experience in media, communications, or public information. Experience working with or on humanitarian or development sector desirable. Excellent understanding of the UK media landscape and demonstrable experience in media relations and press engagement. Experience working with government stakeholders, including donor visibility work (desirable). Experience working with or coordinating celebrity, influencer, or high-profile supporter engagement (desirable). Experience working with or within the development / humanitarian system is an asset. Skills and Competencies: Well-established network within UK media. Excellent news judgment and ability to identify strategic opportunities for engagement. Excellent writing skills, including development of talking points, media messaging, press releases and op-eds. Comprehensive understanding of digital media, particularly the use of social platforms for news and advocacy. In-depth understanding of UK political dynamics, including ability to interpret political discourse to inform WFP's positioning on global issues. Proficiency in leveraging celebrity partnerships to elevate humanitarian and development issues. Strong analytical, organisational and interpersonal skills. Languages: Full Fluency in English language. Please note that this is a local consultancy recruitment. Candidates must be residents of United Kingdom (UK) or have a legal work permit there. In addition, candidates must reside within commuting distance of the duty station (London, UK) at the time of application or, if not residing within commuting distance at the time of application, candidates must be willing to relocate to (London, UK) at their own cost before taking up the assignment. WFP shall not be responsible for any costs associated with such relocation nor shall WFP assist or otherwise be involved in obtaining residency status or legal work permits. Preference will be given to candidates who reside within commuting distance of (London, UK.)
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with other Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Reporting to the Pensions Centre of Excellence Director, your role will include: Supporting audit teams on large and complex audits by coaching them, challenging them and assisting in the planning and execution of a high-quality audit of defined benefit pension scheme balances included in the financial statements of a sponsoring or participating employer. Conducting file reviews on live audits to enhance audit quality, while coaching and training engagement teams throughout the process. Contributing to the development of pensions audit methodology and developing workpaper templates and guidance to drive standardisation and best practice. Supporting the delivery and review of pensions audit procedures performed by more junior members of the central Pensions Centre of Excellence team. Developing training materials and presenting/facilitating audit team training sessions. Collaborating with a diverse group of people and acting as an audit of pensions point of contact for other teams/functions across BDO. The individual will need to have audit of pensions experience to senior manager level and ideally previous experience in either an audit quality or Pensions Centre of Excellence role. The individual will have the ability to communicate clearly and concisely both verbally and in writing. This will include being able to converse with individuals of all levels within the Firm. You'll be someone with: The ability to work both independently and collaboratively as part of a team and to use their own initiative to identify and propose potential solutions. Strong communications skills (oral and written reports) and confidence engaging with a variety of senior stakeholders. Good project management and organisational skills. ACA or similar professional accountancy qualification. Strong knowledge of substantive and controls-based audit strategies in the audit of pensions assets, liabilities and related areas. Knowledge of the regulatory challenges and expectations in relation to the audit of defined benefit pension scheme assets and liabilities. Ability to be objective and sceptical and to have confidence to challenge more senior members of an audit team. High attention to detail and strong problem-solving skills. Takes personal responsibility and accountability for own work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with other Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Reporting to the Pensions Centre of Excellence Director, your role will include: Supporting audit teams on large and complex audits by coaching them, challenging them and assisting in the planning and execution of a high-quality audit of defined benefit pension scheme balances included in the financial statements of a sponsoring or participating employer. Conducting file reviews on live audits to enhance audit quality, while coaching and training engagement teams throughout the process. Contributing to the development of pensions audit methodology and developing workpaper templates and guidance to drive standardisation and best practice. Supporting the delivery and review of pensions audit procedures performed by more junior members of the central Pensions Centre of Excellence team. Developing training materials and presenting/facilitating audit team training sessions. Collaborating with a diverse group of people and acting as an audit of pensions point of contact for other teams/functions across BDO. The individual will need to have audit of pensions experience to senior manager level and ideally previous experience in either an audit quality or Pensions Centre of Excellence role. The individual will have the ability to communicate clearly and concisely both verbally and in writing. This will include being able to converse with individuals of all levels within the Firm. You'll be someone with: The ability to work both independently and collaboratively as part of a team and to use their own initiative to identify and propose potential solutions. Strong communications skills (oral and written reports) and confidence engaging with a variety of senior stakeholders. Good project management and organisational skills. ACA or similar professional accountancy qualification. Strong knowledge of substantive and controls-based audit strategies in the audit of pensions assets, liabilities and related areas. Knowledge of the regulatory challenges and expectations in relation to the audit of defined benefit pension scheme assets and liabilities. Ability to be objective and sceptical and to have confidence to challenge more senior members of an audit team. High attention to detail and strong problem-solving skills. Takes personal responsibility and accountability for own work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Updated: November 21, 2025 Location: London, England, United Kingdom Job ID:12248 Join our award-winning advertising team at Syneos Health, where innovation meets creativity. Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos Health commercial division is backed by a breadth of medical, strategic, and creative talent that extends to our partner and affiliate agencies throughout Europe and the US. Our dynamic, fast-paced working environment offers daily opportunities to learn and tackle new challenges. We take promising ideas and transform them into commercial realities, overseeing every step of a product or device's journey from the lab to life. Our leadership team's evolution in Advertising is fueled by significant annual growth and record-breaking wins, marking an exciting new direction for the team. This unique leadership opportunity offers the chance to contribute to our dynamic, close-knit, and highly motivated team, as we continue to build our exceptional business. Overview of role This is a critical leadership role within the business, and as such covers a range of business areas: Drive financial performance: This role will work in conjunction with the Managing Director and Financial Director to deliver both revenue and margin targets for a growing Advertising practice. Build a high-performance culture: This role will work closely with the Managing Director and other senior agency staff to drive, develop, and lead a team of advertising professionals in London. You will support and guide the core team to achieve high-quality results, while ensuring that team members understand current expectations and have a clear view of future role opportunities and development requirements to successfully progress their careers within the organisation. Succession planning, early talent identification, and coaching will be key areas of focus for this role. At the core of this role will be ensuring the efficiency of the team and active financial management and oversight in sharing resources across the London Advertising Practice. Develop and deliver the advertising strategy: You will be responsible for developing and delivering the Advertising business strategy, working closely with the other EU Advertising businesses. You will also lead the driving and shaping of the Business Development growth plan both through organic and new business opportunities. This would be in partnership with the Managing Director, Head of Business Development and New Business Leads. Employee Priorities Work with Managing Director and EU Head of Business Development to create BD strategies, drive and shape growth both with organic and new business opportunities. Drive best practice and quality standards across the Advertising team. Manage any client issues which arise in a direct and timely manner, in partnership with the Managing Director, when required. Conduct ongoing monitoring of external trends and continuous evaluation of services to ensure that the UK Advertising business continues to evolve and take maximum advantage of the market environment. Participation in procurement negotiations with finance team and externally as necessary including at a Global Level. Leadership Develop and deliver the Advertising business strategy aligning with our affiliated European and Global Advertising businesses. Demonstrate strong corporate leadership and loyalty taking ownership of Syneos management practices. Work closely with the Account teams within the Advertising team to ensure smooth running of any operational requirements. Actively work to implement the London business development strategy and regularly review progress against business objectives. Develop and deliver policies and systems essential to efficient and profitable performance and growth. Develop and maintain effective relationships within the wider global Syneos business. Deliver and demonstrate compliance with financial practices governing the success of the UK Advertising practice. Responsibility for driving and providing ongoing recommendations to the UK finance team as part of the continuous improvement of the team. In partnership with Managing Director and Financial Director, develop and be responsible for driving annual revenue forecasts, reforecasts, and business planning to meet the agreed targets across all the London Advertising Practice. Ensure the development and accuracy of capacity plans, consolidated across all the London Advertising Practice to deliver on agreed business targets. Participate and provide monthly financial analysis and reporting to EU Managing Director, Financial Controller and CFO. Participate in regular focus group meetings with US leadership making appropriate financial recommendations, analysis, and forecasts for the UK Advertising Practice. Line Management / People Focus Continue the building and development of a high-performance culture within the advertising team. Demonstrate active leadership in the mentoring and coaching of teams within the London Advertising team. Oversee talent development, including participation in the appraisal process, reviews, and goal setting. Provide constructive feedback and proactively address staff performance issues. Work with HR, the Managing Director, and Directors to align training provision, support and promote rising stars, and actively manage under achievers. Manage internal resources to meet client needs and work with Managing Director/finance/HR to secure appropriate external resources as required. Actively participate in decisions on, and recruitment of, new hires. Key things we are looking to see Visionary leadership Ability to motivate a team Effective management and delegation Strong communication and negotiation abilities Excellent presentation skills Understanding of a multi faceted business operation Strong financial and commercial acumen Planning and forecasting In depth knowledge of markets and changing business environments Complex problem solving In return for Working for a fully integrated global pure play health communications group that offers best in class capabilities, spanning PR, digital, social media, medical education and advertising Working for an agency that allows you to work and grow within a dynamic and fast paced environment that is big on collaboration and integration Working as part of a well supported team with exposure to experienced team members who share expertise and learnings Unrivalled opportunities for personal and professional development due to the depth and variety of expertise within our agency and network High quality training opportunities presented at a local and global level Competitive package and flexible working environment At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: email protected One of our staff members will work with you to provide alternate means to submit your application.
Dec 06, 2025
Full time
Updated: November 21, 2025 Location: London, England, United Kingdom Job ID:12248 Join our award-winning advertising team at Syneos Health, where innovation meets creativity. Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos Health commercial division is backed by a breadth of medical, strategic, and creative talent that extends to our partner and affiliate agencies throughout Europe and the US. Our dynamic, fast-paced working environment offers daily opportunities to learn and tackle new challenges. We take promising ideas and transform them into commercial realities, overseeing every step of a product or device's journey from the lab to life. Our leadership team's evolution in Advertising is fueled by significant annual growth and record-breaking wins, marking an exciting new direction for the team. This unique leadership opportunity offers the chance to contribute to our dynamic, close-knit, and highly motivated team, as we continue to build our exceptional business. Overview of role This is a critical leadership role within the business, and as such covers a range of business areas: Drive financial performance: This role will work in conjunction with the Managing Director and Financial Director to deliver both revenue and margin targets for a growing Advertising practice. Build a high-performance culture: This role will work closely with the Managing Director and other senior agency staff to drive, develop, and lead a team of advertising professionals in London. You will support and guide the core team to achieve high-quality results, while ensuring that team members understand current expectations and have a clear view of future role opportunities and development requirements to successfully progress their careers within the organisation. Succession planning, early talent identification, and coaching will be key areas of focus for this role. At the core of this role will be ensuring the efficiency of the team and active financial management and oversight in sharing resources across the London Advertising Practice. Develop and deliver the advertising strategy: You will be responsible for developing and delivering the Advertising business strategy, working closely with the other EU Advertising businesses. You will also lead the driving and shaping of the Business Development growth plan both through organic and new business opportunities. This would be in partnership with the Managing Director, Head of Business Development and New Business Leads. Employee Priorities Work with Managing Director and EU Head of Business Development to create BD strategies, drive and shape growth both with organic and new business opportunities. Drive best practice and quality standards across the Advertising team. Manage any client issues which arise in a direct and timely manner, in partnership with the Managing Director, when required. Conduct ongoing monitoring of external trends and continuous evaluation of services to ensure that the UK Advertising business continues to evolve and take maximum advantage of the market environment. Participation in procurement negotiations with finance team and externally as necessary including at a Global Level. Leadership Develop and deliver the Advertising business strategy aligning with our affiliated European and Global Advertising businesses. Demonstrate strong corporate leadership and loyalty taking ownership of Syneos management practices. Work closely with the Account teams within the Advertising team to ensure smooth running of any operational requirements. Actively work to implement the London business development strategy and regularly review progress against business objectives. Develop and deliver policies and systems essential to efficient and profitable performance and growth. Develop and maintain effective relationships within the wider global Syneos business. Deliver and demonstrate compliance with financial practices governing the success of the UK Advertising practice. Responsibility for driving and providing ongoing recommendations to the UK finance team as part of the continuous improvement of the team. In partnership with Managing Director and Financial Director, develop and be responsible for driving annual revenue forecasts, reforecasts, and business planning to meet the agreed targets across all the London Advertising Practice. Ensure the development and accuracy of capacity plans, consolidated across all the London Advertising Practice to deliver on agreed business targets. Participate and provide monthly financial analysis and reporting to EU Managing Director, Financial Controller and CFO. Participate in regular focus group meetings with US leadership making appropriate financial recommendations, analysis, and forecasts for the UK Advertising Practice. Line Management / People Focus Continue the building and development of a high-performance culture within the advertising team. Demonstrate active leadership in the mentoring and coaching of teams within the London Advertising team. Oversee talent development, including participation in the appraisal process, reviews, and goal setting. Provide constructive feedback and proactively address staff performance issues. Work with HR, the Managing Director, and Directors to align training provision, support and promote rising stars, and actively manage under achievers. Manage internal resources to meet client needs and work with Managing Director/finance/HR to secure appropriate external resources as required. Actively participate in decisions on, and recruitment of, new hires. Key things we are looking to see Visionary leadership Ability to motivate a team Effective management and delegation Strong communication and negotiation abilities Excellent presentation skills Understanding of a multi faceted business operation Strong financial and commercial acumen Planning and forecasting In depth knowledge of markets and changing business environments Complex problem solving In return for Working for a fully integrated global pure play health communications group that offers best in class capabilities, spanning PR, digital, social media, medical education and advertising Working for an agency that allows you to work and grow within a dynamic and fast paced environment that is big on collaboration and integration Working as part of a well supported team with exposure to experienced team members who share expertise and learnings Unrivalled opportunities for personal and professional development due to the depth and variety of expertise within our agency and network High quality training opportunities presented at a local and global level Competitive package and flexible working environment At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: email protected One of our staff members will work with you to provide alternate means to submit your application.
Interim Director of Corporate Governance Location: North West (NHS organisation hybrid working available) Duration: 4 months, starting January 2026 Band: 8D (NHS Equivalent) Rate: Competitive day rate (inside IR35) Contract: Interim / Full-time About the Organisation An NHS organisation in the North West is seeking an experienced and values-led governance professional to join its senior leadership team on an interim basis. The organisation is committed to high standards of corporate and clinical governance, transparency, and continuous improvement in patient care. The Opportunity This is a key leadership role reporting to the Deputy Chief Executive, working closely with the Chief Executive, Chair and Non-Executive Directors. As Director of Corporate Governance and Board Secretary, you will provide strategic advice and assurance on all aspects of corporate governance, risk and compliance, ensuring that Board and Committee structures function effectively and that statutory and regulatory obligations are fully met. You will also provide executive leadership for the Freedom to Speak Up function and oversee the Executive Support Office, fostering a culture of openness and accountability across the organisation. Key Responsibilities Act as principal advisor to the Board on all corporate governance matters. Lead development and maintenance of the Trust s governance framework, including Standing Orders, Scheme of Delegation and Board Assurance Framework. Oversee effective operation of the Board, Committees and Council of Governors. Lead production of the Annual Report and Governance Statement. Provide strategic leadership for the Freedom to Speak Up agenda, ensuring effective arrangements and assurance processes. Manage a small corporate governance team, including the Deputy Company Secretary and Freedom to Speak Up Guardian. About You We are looking for a senior governance professional with extensive NHS or healthcare experience at Board or Company Secretary level. You will bring: Deep understanding of NHS governance, risk management and regulatory frameworks. Demonstrable experience of supporting effective Boards and Committees. Strong interpersonal, influencing and analytical skills with the ability to manage complex, sensitive issues. A proactive, values-based approach to leadership and organisational assurance. How to Apply For a confidential discussion or to express interest, please contact Jonathan Phillips. Applications will be reviewed on a rolling basis.
Dec 06, 2025
Seasonal
Interim Director of Corporate Governance Location: North West (NHS organisation hybrid working available) Duration: 4 months, starting January 2026 Band: 8D (NHS Equivalent) Rate: Competitive day rate (inside IR35) Contract: Interim / Full-time About the Organisation An NHS organisation in the North West is seeking an experienced and values-led governance professional to join its senior leadership team on an interim basis. The organisation is committed to high standards of corporate and clinical governance, transparency, and continuous improvement in patient care. The Opportunity This is a key leadership role reporting to the Deputy Chief Executive, working closely with the Chief Executive, Chair and Non-Executive Directors. As Director of Corporate Governance and Board Secretary, you will provide strategic advice and assurance on all aspects of corporate governance, risk and compliance, ensuring that Board and Committee structures function effectively and that statutory and regulatory obligations are fully met. You will also provide executive leadership for the Freedom to Speak Up function and oversee the Executive Support Office, fostering a culture of openness and accountability across the organisation. Key Responsibilities Act as principal advisor to the Board on all corporate governance matters. Lead development and maintenance of the Trust s governance framework, including Standing Orders, Scheme of Delegation and Board Assurance Framework. Oversee effective operation of the Board, Committees and Council of Governors. Lead production of the Annual Report and Governance Statement. Provide strategic leadership for the Freedom to Speak Up agenda, ensuring effective arrangements and assurance processes. Manage a small corporate governance team, including the Deputy Company Secretary and Freedom to Speak Up Guardian. About You We are looking for a senior governance professional with extensive NHS or healthcare experience at Board or Company Secretary level. You will bring: Deep understanding of NHS governance, risk management and regulatory frameworks. Demonstrable experience of supporting effective Boards and Committees. Strong interpersonal, influencing and analytical skills with the ability to manage complex, sensitive issues. A proactive, values-based approach to leadership and organisational assurance. How to Apply For a confidential discussion or to express interest, please contact Jonathan Phillips. Applications will be reviewed on a rolling basis.
Finance Manager - Overheads SF Recruitment are delighted to be working alongside a dynamic, fast paced Private Equity backed business based in their search for a Finance Manager - Overheads. This is an exciting opportunity for an experienced Accountant looking to be part of a high growth, high achieving organisation. The role of Finance Manager - Overheads is to provide strategic financial advice and support to senior management, focusing on overhead cost management and financial planning. The role is a brand-new role due to expansion of the business following acquisitions and organic growth of the company, this role reports to the Finance Director as part of the FP&A team in the central finance function. Key Responsibilities: - Financial Planning and Analysis: Oversee budgeting, forecasting, and variance analysis for overhead costs - and ensuring group completion to deadlines for consolidated overview and group analysis, as well as specific areas of responsibility. - Cost Management: Identify cost-saving opportunities and ensure efficient allocation of resources from local and group opportunities. - Accounting: Responsible for the accounting of overheads, in the correct period, ensuring P&L and Balance sheets are correct from an accruals and prepayment perspective, Inclusive of headcount numbers. Feeding cashflow forecasts with relevant information. - Business Partnering: Collaborate with department heads to provide financial insights and support decision-making. - Reporting & Commentary: Prepare and present detailed financial reports to senior leadership and investors for Overhead responsibility areas and the wider Group. Including Capital and Exceptional Items expenditure reporting. - Continuous Improvement: Drive process improvements and implement best practices in financial management. - Education: Part or Qualified ACCA, or CIMA, or qualified by experience - Experience: Experience in financial management, with some experience on overheads or cost control. - Skills: Strong analytical skills, proficiency in financial software SAP, Oracle, FP&A tools), and excellent communication abilities. This role will be liaising with Senior Managers across the business and therefore requires a confident and strong character. The role is based in the office in Coventry (with parking) 3 days per week and 2 days from home Up to 10% bonus
Dec 06, 2025
Full time
Finance Manager - Overheads SF Recruitment are delighted to be working alongside a dynamic, fast paced Private Equity backed business based in their search for a Finance Manager - Overheads. This is an exciting opportunity for an experienced Accountant looking to be part of a high growth, high achieving organisation. The role of Finance Manager - Overheads is to provide strategic financial advice and support to senior management, focusing on overhead cost management and financial planning. The role is a brand-new role due to expansion of the business following acquisitions and organic growth of the company, this role reports to the Finance Director as part of the FP&A team in the central finance function. Key Responsibilities: - Financial Planning and Analysis: Oversee budgeting, forecasting, and variance analysis for overhead costs - and ensuring group completion to deadlines for consolidated overview and group analysis, as well as specific areas of responsibility. - Cost Management: Identify cost-saving opportunities and ensure efficient allocation of resources from local and group opportunities. - Accounting: Responsible for the accounting of overheads, in the correct period, ensuring P&L and Balance sheets are correct from an accruals and prepayment perspective, Inclusive of headcount numbers. Feeding cashflow forecasts with relevant information. - Business Partnering: Collaborate with department heads to provide financial insights and support decision-making. - Reporting & Commentary: Prepare and present detailed financial reports to senior leadership and investors for Overhead responsibility areas and the wider Group. Including Capital and Exceptional Items expenditure reporting. - Continuous Improvement: Drive process improvements and implement best practices in financial management. - Education: Part or Qualified ACCA, or CIMA, or qualified by experience - Experience: Experience in financial management, with some experience on overheads or cost control. - Skills: Strong analytical skills, proficiency in financial software SAP, Oracle, FP&A tools), and excellent communication abilities. This role will be liaising with Senior Managers across the business and therefore requires a confident and strong character. The role is based in the office in Coventry (with parking) 3 days per week and 2 days from home Up to 10% bonus
Pure Resourcing Solutions Limited
Woodbridge, Suffolk
Commercial Finance Manager We are seeking a proactive and commercially minded Commercial Finance Manager to oversee financial planning, analysis, and strategic support across a diverse group of small businesses. Reporting directly to the Managing Director, the successful candidate will play a key role in driving performance, improving financial processes, and providing insights that support decision-making across multiple business units. Key Responsibilities Financial Leadership & Strategy Act as the primary financial partner to the Managing Director across all group businesses. Lead the development of financial strategies that support growth, profitability, and operational efficiency. Provide commercial insight and recommendations to support strategic initiatives and new business opportunities. Financial Planning, Budgeting & Forecasting Own the budgeting and quarterly forecasting processes across all business units. Prepare financial models, scenario analyses, and business cases to support commercial decisions. Monitor performance against budgets and targets, highlighting risks and opportunities. Reporting & Analysis Produce accurate, timely monthly management accounts for each business. Deliver clear financial reporting packs, KPIs, and commentary for the Managing Director and leadership team. Analyse revenue streams, margins, and cost drivers to identify improvement opportunities. Business Partnering Work closely with operational managers to support decision-making with relevant financial insights. Challenge assumptions constructively and help drive accountability throughout the organisation. Support the MD in evaluating acquisition opportunities and integrating new businesses. Financial Operations & Governance Oversee cash flow management, working capital optimisation, and short-term liquidity planning. Ensure compliance with statutory requirements, tax filings, and financial controls. Lead improvements to financial processes, systems, and reporting tools. Skills & Experience Qualified accountant (ACA / ACCA / CIMA) or equivalent experience. Strong commercial acumen with experience in SMEs, multi-entity environments, or diverse business groups. Excellent financial modelling and analytical skills. Ability to communicate financial information clearly to non-finance stakeholders. Hands-on approach, comfortable operating in fast-paced, entrepreneurial environments. Strong systems experience. Personal Attributes Proactive, solutions-driven, and commercially curious. Comfortable managing multiple priorities across different businesses. Strong leadership qualities with the ability to influence at all levels. High integrity and a commitment to continuous improvement. What They Offer Opportunity to shape the financial direction of a diverse and growing business group. Close working relationship with the Managing Director and senior leadership. Varied role with exposure to multiple industries. Competitive salary and benefits package. For further information, please do get in touch!
Dec 06, 2025
Full time
Commercial Finance Manager We are seeking a proactive and commercially minded Commercial Finance Manager to oversee financial planning, analysis, and strategic support across a diverse group of small businesses. Reporting directly to the Managing Director, the successful candidate will play a key role in driving performance, improving financial processes, and providing insights that support decision-making across multiple business units. Key Responsibilities Financial Leadership & Strategy Act as the primary financial partner to the Managing Director across all group businesses. Lead the development of financial strategies that support growth, profitability, and operational efficiency. Provide commercial insight and recommendations to support strategic initiatives and new business opportunities. Financial Planning, Budgeting & Forecasting Own the budgeting and quarterly forecasting processes across all business units. Prepare financial models, scenario analyses, and business cases to support commercial decisions. Monitor performance against budgets and targets, highlighting risks and opportunities. Reporting & Analysis Produce accurate, timely monthly management accounts for each business. Deliver clear financial reporting packs, KPIs, and commentary for the Managing Director and leadership team. Analyse revenue streams, margins, and cost drivers to identify improvement opportunities. Business Partnering Work closely with operational managers to support decision-making with relevant financial insights. Challenge assumptions constructively and help drive accountability throughout the organisation. Support the MD in evaluating acquisition opportunities and integrating new businesses. Financial Operations & Governance Oversee cash flow management, working capital optimisation, and short-term liquidity planning. Ensure compliance with statutory requirements, tax filings, and financial controls. Lead improvements to financial processes, systems, and reporting tools. Skills & Experience Qualified accountant (ACA / ACCA / CIMA) or equivalent experience. Strong commercial acumen with experience in SMEs, multi-entity environments, or diverse business groups. Excellent financial modelling and analytical skills. Ability to communicate financial information clearly to non-finance stakeholders. Hands-on approach, comfortable operating in fast-paced, entrepreneurial environments. Strong systems experience. Personal Attributes Proactive, solutions-driven, and commercially curious. Comfortable managing multiple priorities across different businesses. Strong leadership qualities with the ability to influence at all levels. High integrity and a commitment to continuous improvement. What They Offer Opportunity to shape the financial direction of a diverse and growing business group. Close working relationship with the Managing Director and senior leadership. Varied role with exposure to multiple industries. Competitive salary and benefits package. For further information, please do get in touch!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The primary responsibility of the Audit Optimisation Senior Manager will be responsible for the design of standardised audit templates and workbooks. On occasion may become involved in special assignments on an ad hoc basis. The Audit Optimisation and Standardisation teams are responsible for improving audit quality and are so important to the firm because of the high-profile audit quality agenda. Main responsibilities of the role will be: Main responsibilities will be: Act as a major point of contact within the standardisation team. This includes responding quickly to, as well as anticipating, the impact on audit teams. Proactively identify new opportunities for standardisation and optimisation. Responsible for the delivery of high-quality products that are responsive to the needs to the Optimisation agenda. Complete assignments within agreed budgets and timescales and identify opportunities for additional improvement and optimisation. Ensure you bring in the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Support Partners and Senior Managers in the development of new products. Support Partners with the implementation and communication of any standardisation, including travel to UK BDO offices to support the roll out of new products. You'll be someone with: ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Previous experience of audit quality. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. Desirable: Sector experience appropriate to BDO audited entities Experience with listed audited entities Experience auditing international groups and working with other world wide BDO offices. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The primary responsibility of the Audit Optimisation Senior Manager will be responsible for the design of standardised audit templates and workbooks. On occasion may become involved in special assignments on an ad hoc basis. The Audit Optimisation and Standardisation teams are responsible for improving audit quality and are so important to the firm because of the high-profile audit quality agenda. Main responsibilities of the role will be: Main responsibilities will be: Act as a major point of contact within the standardisation team. This includes responding quickly to, as well as anticipating, the impact on audit teams. Proactively identify new opportunities for standardisation and optimisation. Responsible for the delivery of high-quality products that are responsive to the needs to the Optimisation agenda. Complete assignments within agreed budgets and timescales and identify opportunities for additional improvement and optimisation. Ensure you bring in the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Support Partners and Senior Managers in the development of new products. Support Partners with the implementation and communication of any standardisation, including travel to UK BDO offices to support the roll out of new products. You'll be someone with: ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Previous experience of audit quality. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. Desirable: Sector experience appropriate to BDO audited entities Experience with listed audited entities Experience auditing international groups and working with other world wide BDO offices. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The Role Duration: Initial 12-month contract. Location: North-East based, board meeting attendance in person. Core Commitments per month: 1-2 days/month with preparation and board meeting attendance. Renumeration: 10- 15k / annum depending on the specific time allocation, with additional consultancy support to be discussed. Our client is a well-established industrial leaning organisation with a sizable footprint in the North East of England, offering a wide range of market leading services to a diverse client base across the UK. Due to recent restructuring and an ambitious growth plan focused on both organic and growth via acquisition, the board are now looking to appoint the services of a talented Non Exec Director who will support and guide the future plans and broader governance of the business. Role Purpose The NED will bring an independent, objective perspective to the Board, constructively challenging and contributing to the development of the company's strategy and governance. The successful candidate will provide experienced counsel to the executive team, ensuring high standards of accountability and probity, and monitoring performance against agreed goals. Key Responsibilities Strategic Oversight: Provide creative and informed contributions to the Board's discussions and constructively challenge the executive team's proposals to help shape the company's long-term strategy and objectives. Performance Monitoring: Scrutinize the performance of management in meeting agreed-upon goals and objectives, reviewing financial and operational performance reports with an independent eye. Risk Management & Financial Controls: Satisfy the Board on the integrity of financial information and the robustness of financial controls and risk management systems, ensuring compliance with all legal and regulatory requirements. Governance and Compliance: Uphold the highest standards of corporate governance and ethical conduct, ensuring the company meets its obligations to shareholders and stakeholders. People and Succession Planning: Participate in the appointment and, where necessary, removal of executive directors and senior management, and contribute to robust succession planning. They also play a key role in setting appropriate levels of executive remuneration. Project Participation: Support directly projects relating to investment and prospective acquisition choices. External Relations: Act as a brand ambassador and help connect the business with external contacts and networks, leveraging a wide range of contacts for the company's benefit. Skills and Experience Essential: Proven experience at Director level in a board-level role, with a strong track record of success in a relevant environment. Previous exposure at senior leadership level to a family structured business. High level of integrity, independence of mind, and sound judgment. Strong financial acumen and the ability to interpret complex financial data and reports. Excellent interpersonal and communication skills, with the ability to influence and build consensus among diverse stakeholders. A broad perspective of the relevant industry and external factors affecting the business environment. Commitment to continuous learning and staying informed about regulatory changes and corporate governance best practices. Desirable: Specific specialist knowledge in mergers and/or acquisitions with post-acquisition integration oversight. Previous non-executive experience in a private sector organisation. Relevant professional qualifications, such as an IoD Chartered Director qualification, or a Diploma in Corporate Governance. If you feel you have the qualities we are seeking, please forward your CV and covering letter indicating availability and renumeration expectations to Lee Rankin at GEM Partnership, or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this exclusive vacancy.
Dec 06, 2025
Contractor
The Role Duration: Initial 12-month contract. Location: North-East based, board meeting attendance in person. Core Commitments per month: 1-2 days/month with preparation and board meeting attendance. Renumeration: 10- 15k / annum depending on the specific time allocation, with additional consultancy support to be discussed. Our client is a well-established industrial leaning organisation with a sizable footprint in the North East of England, offering a wide range of market leading services to a diverse client base across the UK. Due to recent restructuring and an ambitious growth plan focused on both organic and growth via acquisition, the board are now looking to appoint the services of a talented Non Exec Director who will support and guide the future plans and broader governance of the business. Role Purpose The NED will bring an independent, objective perspective to the Board, constructively challenging and contributing to the development of the company's strategy and governance. The successful candidate will provide experienced counsel to the executive team, ensuring high standards of accountability and probity, and monitoring performance against agreed goals. Key Responsibilities Strategic Oversight: Provide creative and informed contributions to the Board's discussions and constructively challenge the executive team's proposals to help shape the company's long-term strategy and objectives. Performance Monitoring: Scrutinize the performance of management in meeting agreed-upon goals and objectives, reviewing financial and operational performance reports with an independent eye. Risk Management & Financial Controls: Satisfy the Board on the integrity of financial information and the robustness of financial controls and risk management systems, ensuring compliance with all legal and regulatory requirements. Governance and Compliance: Uphold the highest standards of corporate governance and ethical conduct, ensuring the company meets its obligations to shareholders and stakeholders. People and Succession Planning: Participate in the appointment and, where necessary, removal of executive directors and senior management, and contribute to robust succession planning. They also play a key role in setting appropriate levels of executive remuneration. Project Participation: Support directly projects relating to investment and prospective acquisition choices. External Relations: Act as a brand ambassador and help connect the business with external contacts and networks, leveraging a wide range of contacts for the company's benefit. Skills and Experience Essential: Proven experience at Director level in a board-level role, with a strong track record of success in a relevant environment. Previous exposure at senior leadership level to a family structured business. High level of integrity, independence of mind, and sound judgment. Strong financial acumen and the ability to interpret complex financial data and reports. Excellent interpersonal and communication skills, with the ability to influence and build consensus among diverse stakeholders. A broad perspective of the relevant industry and external factors affecting the business environment. Commitment to continuous learning and staying informed about regulatory changes and corporate governance best practices. Desirable: Specific specialist knowledge in mergers and/or acquisitions with post-acquisition integration oversight. Previous non-executive experience in a private sector organisation. Relevant professional qualifications, such as an IoD Chartered Director qualification, or a Diploma in Corporate Governance. If you feel you have the qualities we are seeking, please forward your CV and covering letter indicating availability and renumeration expectations to Lee Rankin at GEM Partnership, or for a discreet conversation call our Peterlee office. GEM Partnership is acting as an employment agency on this exclusive vacancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will: Act as audit lead - the expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Technical Skills ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Significant experience of delivering audit and other assurance services to major businesses, including listed (full list and AIM) firms with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Able to demonstrate the development of an industry network. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will: Act as audit lead - the expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Technical Skills ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Significant experience of delivering audit and other assurance services to major businesses, including listed (full list and AIM) firms with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Able to demonstrate the development of an industry network. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Regulatory Affairs Officer, London, Permanent Join Pay.UK's Regulatory Affairs team and play a pivotal role - you'll help assess and manage regulatory expectations across economic, macroprudential and supervisory frameworks, ensuring our business stays compliant and innovative. You'll combine sharp analytical skills with a deep understanding of legal and policy processes to deliver clear, well-reasoned insights for senior stakeholders and regulators. From preparing board briefings to supporting strategic engagement, this role offers the opportunity to work collaboratively across directorates and address complex industry developments. Key Accountabilities Managing the development of submissions to regulators. These must enable Pay.UK to demonstrate and discuss key aspects of the project, issue or policy under consideration. This requires clear, precise and persuasive writing. Executing discrete analysis. This includes supporting the identification and assessment of options to address Pay.UK regulatory risks and issues. Engagement with the regulators: The jobholder will need to support the team to develop a positive relationship with our regulators, seeking to understand upcoming requirements, identifying themes and concerns, and feeding this back to the business. Supporting colleagues' regulatory engagement: Our executive directors, Board members, and other colleagues all have regular engagement with the regulators. The jobholder will take the initiative in creating detailed briefings for these meetings, aiming to ensure that messages are uniform and clear. The jobholder will also track the outcomes of those meetings, including following up on actions and flagging any concerns. Working across the business: The jobholder will need to work closely with other Pay.UK directorates in meeting Pay.UK's regulatory requirements. They will ensure other Pay.UK directorates in understanding (and consider how to respond to) regulation. Qualifications, Skills and Experience Educated to a degree level or equivalent relevant experience. Prior experience of analysis, regulation, policy making and stakeholder engagement. Experience in financial services, the payments industry, or other regulated markets. Once in role, the jobholder will be expected to develop a solid understanding of the regulatory framework for, and developments in, the payments industry. Problem solving and analytical skills: collating large amounts of information, making sense of it, and presenting it in a clear and coherent fashion (e.g. for briefings for senior meetings with regulators and for reporting). Ability to quickly digest and analyse material, translating it into clear requirements and explaining it to various audiences. Written and oral communication skills: ability to write clearly, coherently and in a concise manner that focuses on message management. The ability to present and articulate ideas effectively in front of peers. Co ordination and task management: manage and track many actions, ensuring deadlines are met with high quality outputs produced. Prioritisation and workload management: ability to deliver a large number of actions through appropriate prioritisation and task allocation. The jobholder needs to be comfortable working in an environment where priorities are subject to change and accommodate shifting demands. Sound interpersonal skills: ability to interact with a range of stakeholders. Ability to communicate at a senior level. Information management: ability to appropriately handle highly sensitive and confidential information. At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. Who we are Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day to day basis. From Bacs to Faster Payments and cheques - we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since its launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best in class payment infrastructure and standards for the benefit of consumers and businesses nationwide. Benefits & Additional Information 12% non contributory pension. Discretionary annual bonus. 30 days annual leave (excluding bank holidays). Employee assistance programme. Cycle to Work Scheme. Season ticket loan. Annual fitness subsidy of up to £500 per annum. Working from home policy - minimum 40% in the office (e.g. 2 days in the office over a 5 day working week). Please note: Some of our benefits are only available to colleagues upon successful completion of the probationary period.
Dec 06, 2025
Full time
Regulatory Affairs Officer, London, Permanent Join Pay.UK's Regulatory Affairs team and play a pivotal role - you'll help assess and manage regulatory expectations across economic, macroprudential and supervisory frameworks, ensuring our business stays compliant and innovative. You'll combine sharp analytical skills with a deep understanding of legal and policy processes to deliver clear, well-reasoned insights for senior stakeholders and regulators. From preparing board briefings to supporting strategic engagement, this role offers the opportunity to work collaboratively across directorates and address complex industry developments. Key Accountabilities Managing the development of submissions to regulators. These must enable Pay.UK to demonstrate and discuss key aspects of the project, issue or policy under consideration. This requires clear, precise and persuasive writing. Executing discrete analysis. This includes supporting the identification and assessment of options to address Pay.UK regulatory risks and issues. Engagement with the regulators: The jobholder will need to support the team to develop a positive relationship with our regulators, seeking to understand upcoming requirements, identifying themes and concerns, and feeding this back to the business. Supporting colleagues' regulatory engagement: Our executive directors, Board members, and other colleagues all have regular engagement with the regulators. The jobholder will take the initiative in creating detailed briefings for these meetings, aiming to ensure that messages are uniform and clear. The jobholder will also track the outcomes of those meetings, including following up on actions and flagging any concerns. Working across the business: The jobholder will need to work closely with other Pay.UK directorates in meeting Pay.UK's regulatory requirements. They will ensure other Pay.UK directorates in understanding (and consider how to respond to) regulation. Qualifications, Skills and Experience Educated to a degree level or equivalent relevant experience. Prior experience of analysis, regulation, policy making and stakeholder engagement. Experience in financial services, the payments industry, or other regulated markets. Once in role, the jobholder will be expected to develop a solid understanding of the regulatory framework for, and developments in, the payments industry. Problem solving and analytical skills: collating large amounts of information, making sense of it, and presenting it in a clear and coherent fashion (e.g. for briefings for senior meetings with regulators and for reporting). Ability to quickly digest and analyse material, translating it into clear requirements and explaining it to various audiences. Written and oral communication skills: ability to write clearly, coherently and in a concise manner that focuses on message management. The ability to present and articulate ideas effectively in front of peers. Co ordination and task management: manage and track many actions, ensuring deadlines are met with high quality outputs produced. Prioritisation and workload management: ability to deliver a large number of actions through appropriate prioritisation and task allocation. The jobholder needs to be comfortable working in an environment where priorities are subject to change and accommodate shifting demands. Sound interpersonal skills: ability to interact with a range of stakeholders. Ability to communicate at a senior level. Information management: ability to appropriately handle highly sensitive and confidential information. At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. Who we are Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day to day basis. From Bacs to Faster Payments and cheques - we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since its launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best in class payment infrastructure and standards for the benefit of consumers and businesses nationwide. Benefits & Additional Information 12% non contributory pension. Discretionary annual bonus. 30 days annual leave (excluding bank holidays). Employee assistance programme. Cycle to Work Scheme. Season ticket loan. Annual fitness subsidy of up to £500 per annum. Working from home policy - minimum 40% in the office (e.g. 2 days in the office over a 5 day working week). Please note: Some of our benefits are only available to colleagues upon successful completion of the probationary period.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 06, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 06, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 06, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
