Wavex Technology Ltd
Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. We design, deliver and manage IT solutions to meet our clients strategic needs across Cloud (predominantly Azure), Cyber Security, Infrastructure, Networking and End User services. We have also developed a range of innovative systems covering areas from IT automation to governance and security, all helping us distinguish our services from other providers. Wavex is a growing and evolving company, growing in 2023 and again in 2024. With 2023 being are most successful year for new clients, 2024 is currently on track to exceed this success. Net customer organic growth of 14% in 2023 and expected achieve 20% in 2024, with profits on track to grow by 300% in 2024 compared to 2023. Wavex works hard on bringing new innovative services to customers, launching Security Operations Center (SoC) in 2023, and most recently our IT Risk & Governance services. Our target market is businesses with between 50-500 staff, with a typical new business TCV of £300k-£1m. DETAILS Infrastructure Support Engineer / IT Systems Network Engineer who has excellent troubleshooting skills and the ability to support the Service Desk Engineers and handle all third line or complex technical issues that are escalated is required for a multi award winning Managed Service Provider based in the City of London. ALL LEVELS OF EXPERIENCE CONSIDERED The company will consider all levels of experience. However, as a successful candidate you will need a solid foundation in Network Support / IT Infrastructures. SALARY up to £38,000 per annum (depending on experience) + Benefits (see below). LOCATION Hybrid working / 3 Days per Week working from the office in the City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home. JOB TYPE Full Time, Permanent. ONLINE TEST To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you'll need to complete the company's popular online IT test, which you will be taken to when you apply for this role. Please ensure you leave yourself enough time to complete the test. Your score will also be shown at the end of the test, so you can see how well you did. Get more than 20 correct is considered good, more the 25 is the pass mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an Infrastructure Support Engineer / IT Systems Network Engineer who has excellent troubleshooting skills and the ability to support the Service Desk Engineers and handle all third line or complex technical issues that are escalated. Working as the Infrastructure Support Engineer / IT Systems Network Engineer you will act as the technical escalation point for any complex technical challenges. As the Infrastructure Support Engineer / IT Systems Network Engineer you will be positive and motivated and thrive on learning and pushing the boundaries of your knowledge while delivering exceptional support to staff of prestigious clients (and "going the extra mile"). You should also be a confident and capable communicator and able to provide comprehensive support and be an excellent problem solver. DUTIES Investigate complex issues, carry out configurations, diagnose problems and resolve incidents - all using best practices for call logging and management Provide support to resolve infrastructure related issues within SLA targets Working knowledge and experience of cyber security best practices Security vulnerability management and remediations Networking including Palo Alto and Juniper Switches and Firewalls Act as a part of a technical lead and take charge of major incidents (outages) at client sites, including security incidents Take proactive ownership of complex operational issues and provide appropriate support to other team members, improve client/user experience Identify and manage repeat incidents as problems (as per ITIL) and drive them to successful resolution Carry out planned activities (e.g. server patching) that cannot be done in a client's normal working hours Participate in our out of hours rota Work with more junior engineers - provide feedback on technical and soft skills, helping them to learn and develop Proactively look out for any inefficiencies in processes and suggest solutions through our continuous improvement processes Whist the company want you to be inquisitive and focused on problem solving, they will still need you to follow the company's best practice (processes), plus any client specific processes that may be in place. (They utilise the core ITIL processes for incidents, problem, request and change) You to be an ambassador of the company - demonstrating what a great company they are and being helpful and supportive to your clients It will be important that you develop and nurture relationships with clients, always ensuring the highest standards of service and best practice On occasion you may need to visit and deal with technical issues at client sites, so you should be able to communicate complex technical issues to not IT literate stakeholders You will be a key technical resource in the company so you will proactively build relationships with your colleagues, not just in your own team, but across the whole business You will join a close knit team, so they are all dependent upon the quality of the work of their colleagues. Therefore, it is important that you are a team player and can work in a collaborative and supportive way BENEFITS Annual Salary up to £38,000 per annum Working in an inclusive environment Industry renowned training / certifications (sponsored by the company) Wide range of company benefits Based in Central London 23 days holiday when you start, plus bank holidays, then earn additional days with years of service plus day off on your birthday Up to 38k + performance bonus (dependant on experience). Experience: ITIL, Azure, Active Directory, Firewalls, Troubleshooting, VMWare/Hyper V.
Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. We design, deliver and manage IT solutions to meet our clients strategic needs across Cloud (predominantly Azure), Cyber Security, Infrastructure, Networking and End User services. We have also developed a range of innovative systems covering areas from IT automation to governance and security, all helping us distinguish our services from other providers. Wavex is a growing and evolving company, growing in 2023 and again in 2024. With 2023 being are most successful year for new clients, 2024 is currently on track to exceed this success. Net customer organic growth of 14% in 2023 and expected achieve 20% in 2024, with profits on track to grow by 300% in 2024 compared to 2023. Wavex works hard on bringing new innovative services to customers, launching Security Operations Center (SoC) in 2023, and most recently our IT Risk & Governance services. Our target market is businesses with between 50-500 staff, with a typical new business TCV of £300k-£1m. DETAILS Infrastructure Support Engineer / IT Systems Network Engineer who has excellent troubleshooting skills and the ability to support the Service Desk Engineers and handle all third line or complex technical issues that are escalated is required for a multi award winning Managed Service Provider based in the City of London. ALL LEVELS OF EXPERIENCE CONSIDERED The company will consider all levels of experience. However, as a successful candidate you will need a solid foundation in Network Support / IT Infrastructures. SALARY up to £38,000 per annum (depending on experience) + Benefits (see below). LOCATION Hybrid working / 3 Days per Week working from the office in the City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home. JOB TYPE Full Time, Permanent. ONLINE TEST To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you'll need to complete the company's popular online IT test, which you will be taken to when you apply for this role. Please ensure you leave yourself enough time to complete the test. Your score will also be shown at the end of the test, so you can see how well you did. Get more than 20 correct is considered good, more the 25 is the pass mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an Infrastructure Support Engineer / IT Systems Network Engineer who has excellent troubleshooting skills and the ability to support the Service Desk Engineers and handle all third line or complex technical issues that are escalated. Working as the Infrastructure Support Engineer / IT Systems Network Engineer you will act as the technical escalation point for any complex technical challenges. As the Infrastructure Support Engineer / IT Systems Network Engineer you will be positive and motivated and thrive on learning and pushing the boundaries of your knowledge while delivering exceptional support to staff of prestigious clients (and "going the extra mile"). You should also be a confident and capable communicator and able to provide comprehensive support and be an excellent problem solver. DUTIES Investigate complex issues, carry out configurations, diagnose problems and resolve incidents - all using best practices for call logging and management Provide support to resolve infrastructure related issues within SLA targets Working knowledge and experience of cyber security best practices Security vulnerability management and remediations Networking including Palo Alto and Juniper Switches and Firewalls Act as a part of a technical lead and take charge of major incidents (outages) at client sites, including security incidents Take proactive ownership of complex operational issues and provide appropriate support to other team members, improve client/user experience Identify and manage repeat incidents as problems (as per ITIL) and drive them to successful resolution Carry out planned activities (e.g. server patching) that cannot be done in a client's normal working hours Participate in our out of hours rota Work with more junior engineers - provide feedback on technical and soft skills, helping them to learn and develop Proactively look out for any inefficiencies in processes and suggest solutions through our continuous improvement processes Whist the company want you to be inquisitive and focused on problem solving, they will still need you to follow the company's best practice (processes), plus any client specific processes that may be in place. (They utilise the core ITIL processes for incidents, problem, request and change) You to be an ambassador of the company - demonstrating what a great company they are and being helpful and supportive to your clients It will be important that you develop and nurture relationships with clients, always ensuring the highest standards of service and best practice On occasion you may need to visit and deal with technical issues at client sites, so you should be able to communicate complex technical issues to not IT literate stakeholders You will be a key technical resource in the company so you will proactively build relationships with your colleagues, not just in your own team, but across the whole business You will join a close knit team, so they are all dependent upon the quality of the work of their colleagues. Therefore, it is important that you are a team player and can work in a collaborative and supportive way BENEFITS Annual Salary up to £38,000 per annum Working in an inclusive environment Industry renowned training / certifications (sponsored by the company) Wide range of company benefits Based in Central London 23 days holiday when you start, plus bank holidays, then earn additional days with years of service plus day off on your birthday Up to 38k + performance bonus (dependant on experience). Experience: ITIL, Azure, Active Directory, Firewalls, Troubleshooting, VMWare/Hyper V.
Leonardo UK Ltd
Job Description Your impact Do you want to grow your career in network engineering and work on projects that safeguard the UK's most critical systems? At Leonardo, our Network Engineers are at the heart of designing, configuring, and supporting secure networks that keep our customers connected and protected. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Network Engineer Configure and support network devices including routers, switches, and firewalls. Deliver assigned engineering tasks such as deployments, migrations, and upgrades. Implement network monitoring, patching, and backup routines to maintain service availability and compliance. Collaborate with project teams to contribute to network design, test, and integration activities. Produce and maintain technical documentation to support delivery and knowledge transfer. Troubleshoot and resolve network issues, escalating where required. Contribute to continuous improvement activities, identifying opportunities to enhance performance and resilience. What you'll bring Solid understanding of core networking concepts and protocols. Experience with configuring and supporting network devices in enterprise environments. Ability to work independently on defined work packages while collaborating effectively with wider teams. A proactive approach and willingness to learn new tools and technologies. Core areas (must have) Knowledge of TCP/IP, OSI model, and common networking protocols Hands on experience with switches, routers, and firewalls Understanding of network security concepts and secure configurations Familiarity with ITIL and service management practices Basic Knowledge of cloud networking (AWS, Azure) Desirable Knowledge of TCP/IP networking and OSI model Working towards Cisco CCNA (or equivalent) certification Exposure to multi vendor environments (Dell, Palo Alto, Fortinet, etc.) Basic automation or scripting skills (Python, Ansible, Bash) Experience with network monitoring and diagnostic tools (Wireshark, SolarWinds, Nagios) Understanding of VPNs, VLANs, and routing protocols (OSPF, BGP) This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, to include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role will be based at our Bristol site, with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Bristol - Coldharbour Lane Contract Type Permanent Hybrid Working Hybrid
Job Description Your impact Do you want to grow your career in network engineering and work on projects that safeguard the UK's most critical systems? At Leonardo, our Network Engineers are at the heart of designing, configuring, and supporting secure networks that keep our customers connected and protected. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Network Engineer Configure and support network devices including routers, switches, and firewalls. Deliver assigned engineering tasks such as deployments, migrations, and upgrades. Implement network monitoring, patching, and backup routines to maintain service availability and compliance. Collaborate with project teams to contribute to network design, test, and integration activities. Produce and maintain technical documentation to support delivery and knowledge transfer. Troubleshoot and resolve network issues, escalating where required. Contribute to continuous improvement activities, identifying opportunities to enhance performance and resilience. What you'll bring Solid understanding of core networking concepts and protocols. Experience with configuring and supporting network devices in enterprise environments. Ability to work independently on defined work packages while collaborating effectively with wider teams. A proactive approach and willingness to learn new tools and technologies. Core areas (must have) Knowledge of TCP/IP, OSI model, and common networking protocols Hands on experience with switches, routers, and firewalls Understanding of network security concepts and secure configurations Familiarity with ITIL and service management practices Basic Knowledge of cloud networking (AWS, Azure) Desirable Knowledge of TCP/IP networking and OSI model Working towards Cisco CCNA (or equivalent) certification Exposure to multi vendor environments (Dell, Palo Alto, Fortinet, etc.) Basic automation or scripting skills (Python, Ansible, Bash) Experience with network monitoring and diagnostic tools (Wireshark, SolarWinds, Nagios) Understanding of VPNs, VLANs, and routing protocols (OSPF, BGP) This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, to include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role will be based at our Bristol site, with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Bristol - Coldharbour Lane Contract Type Permanent Hybrid Working Hybrid
