Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication : Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations : Oversee end-to-end commercial negotiations, solidifying prosperous partnerships. Upsell Precision : Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive : Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals. Value-driven Expansion : Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies. Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Jul 04, 2025
Full time
Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication : Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations : Oversee end-to-end commercial negotiations, solidifying prosperous partnerships. Upsell Precision : Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive : Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals. Value-driven Expansion : Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies. Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. Strategists at AKQA make our client's business their business. Working with client service, UX, creative, and tech teams, they are the voice of both the client's business and the consumer. Drawn from a variety of backgrounds and disciplines, our strategists develop and apply market insights, data and trends to communicate and drive innovation opportunities. We are currently seeking an Associate Strategy Director for our London Studio. You possess a brand, communications and social background, love data and insight, and develop brand building experiences across channels and ecosystems. The ideal candidate will also be able to comfortably work in one or more other areas of strategy: communications, creative, content, business, and/or experience. As part of the AKQA team, you will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields. You will report to the Group Strategy Director, London and collaborate on leading the strategy team. ROLE REQUIREMENTS Understand the client's audiences, objectives, and priorities, and lead the definition of solutions to meet these needs Provide strategic direction on product, experience, and/or communications initiatives, identifying the key value proposition, consumer needs, and value to the business Translate strategic recommendations into actionable tactics campaigns, products and experiences. Collaborate closely with the creative team to craft beautiful, effective work that delivers results for our clients. Identify key opportunities to drive client value and collaborate with clients to bring them to life Ability to conduct both primary and secondary research, and adjust approach depending on resources Be proactive, provoke debate, and identify what the agenda for future discussion should be Plan and lead client workshops and research sessions Craft compelling narratives in presentations and to sell your work to clients Own large streams of strategic work and work autonomously Own your area of strategy and become the go-to person in the agency for that work Earn the trust of clients and build strong relationships with them Help lead our talented junior and midweight strategists, including line management responsibilities where possible, taking charge of major projects QUALITIES AND CHARACTERISTICS 7+ years of experience in a relevant role Devoted to work across digital, creative, communications, marketing and/or innovation environments. You have an insatiable curiosity and can observe and identify patterns, trends and insights You are a lateral and creative thinker with the ability to make complex topics simple A robust understanding of funnel marketing and how to drive creative solutions across each stage Extensive experience in communications strategy, channel planning, social and content strategy You are passionate about collaboration, open-minded, and experienced in working with people from diverse cultures You understand the big picture and have a sharp attention to detail, while always striving for best-in-class workAn impressive ability to turn research and data into effectiveness and performance An understanding of how business, brands, and consumers interact, and how technology is impacting their lives You have excellent written and verbal communication skills in English, with the ability to inspire and persuade Explore our extensive range of benefits here . We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Jul 03, 2025
Full time
At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. Strategists at AKQA make our client's business their business. Working with client service, UX, creative, and tech teams, they are the voice of both the client's business and the consumer. Drawn from a variety of backgrounds and disciplines, our strategists develop and apply market insights, data and trends to communicate and drive innovation opportunities. We are currently seeking an Associate Strategy Director for our London Studio. You possess a brand, communications and social background, love data and insight, and develop brand building experiences across channels and ecosystems. The ideal candidate will also be able to comfortably work in one or more other areas of strategy: communications, creative, content, business, and/or experience. As part of the AKQA team, you will work in an environment that fosters a dynamic and meritocratic culture, surrounded by some of the brightest minds in their fields. You will report to the Group Strategy Director, London and collaborate on leading the strategy team. ROLE REQUIREMENTS Understand the client's audiences, objectives, and priorities, and lead the definition of solutions to meet these needs Provide strategic direction on product, experience, and/or communications initiatives, identifying the key value proposition, consumer needs, and value to the business Translate strategic recommendations into actionable tactics campaigns, products and experiences. Collaborate closely with the creative team to craft beautiful, effective work that delivers results for our clients. Identify key opportunities to drive client value and collaborate with clients to bring them to life Ability to conduct both primary and secondary research, and adjust approach depending on resources Be proactive, provoke debate, and identify what the agenda for future discussion should be Plan and lead client workshops and research sessions Craft compelling narratives in presentations and to sell your work to clients Own large streams of strategic work and work autonomously Own your area of strategy and become the go-to person in the agency for that work Earn the trust of clients and build strong relationships with them Help lead our talented junior and midweight strategists, including line management responsibilities where possible, taking charge of major projects QUALITIES AND CHARACTERISTICS 7+ years of experience in a relevant role Devoted to work across digital, creative, communications, marketing and/or innovation environments. You have an insatiable curiosity and can observe and identify patterns, trends and insights You are a lateral and creative thinker with the ability to make complex topics simple A robust understanding of funnel marketing and how to drive creative solutions across each stage Extensive experience in communications strategy, channel planning, social and content strategy You are passionate about collaboration, open-minded, and experienced in working with people from diverse cultures You understand the big picture and have a sharp attention to detail, while always striving for best-in-class workAn impressive ability to turn research and data into effectiveness and performance An understanding of how business, brands, and consumers interact, and how technology is impacting their lives You have excellent written and verbal communication skills in English, with the ability to inspire and persuade Explore our extensive range of benefits here . We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you
Jul 03, 2025
Full time
KRG are working with a long established and highly respected integrated marketing agency in Brighton who are on the search for an SEO Manager to join their growing team. They work on integrated campaigns for a range of local and UK clients using their specialists across SEO, content, social media, paid media, web design and analytics. The team has been expanding over the past few months as the agency has had a increase of inbound leads with new clients and they value ensuring that none of the team have a workload which is too much, so they're looking to hire another Manager to own some of their growing client accounts! Key Responsibilities: Develop and execute SEO strategies tailored to clients' goals and target audiences. Conduct keyword research to identify opportunities for content and technical optimisation. Perform SEO audits of client websites to assess performance, uncover issues, and recommend improvements. Manage on-page SEO including meta tags, internal linking, URL structure, content optimisation, and schema markup. Oversee technical SEO such as site speed, mobile-friendliness, crawlability, indexing, and structured data. Collaborate with content teams to guide the creation of SEO-optimised content (blogs, landing pages, etc.). Monitor and analyse SEO performance using tools like Google Analytics, Search Console, SEMrush, Ahrefs, etc. Generate reports that clearly communicate SEO progress, KPIs, and ROI to clients. Stay up to date with industry trends, algorithm updates, and best practices. Coordinate with web developers to implement technical changes and enhancements. Communicate with clients regularly to provide updates, present results, and refine strategy. Support junior team members, ensuring best practices are followed across client accounts. Maintain project timelines and budgets while ensuring deliverables meet quality standards. About You: Agency side SEO experience at a Senior Executive or Manager level - or equivalent. Good organisation and time management skills. Analytical mind and problem-solving skills. Great written skills. Proficiency in Google Docs, Sheets and Slides. Basic understanding of CSS and HTML. Basic understanding of WordPress and other CMS systems. Good understanding of digital marketing channels. Basic understanding/interest in AI. What can they offer you? The agency is focusing on expanding their already established SEO team with three new hires in the past 6 months - everybody across the agency sees the value in SEO and wants the team to do well! A vibrant and creative environment in the heart of Brighton. 28 days holiday, plus bank holidays. Christmas office closure. Hybrid working model. Enhanced maternity, paternity, adoption and sick pay Employee Assistance Programme (EAP) supporting health and wellbeing Scottish Widows pension Personal Development Plan with biannual reviews and objective setting Annual pay review Unparalleled training and development opportunities. Regular employee training sessions and team-building activities Referral Bonus for introducing new employees Regular company socials Christmas and Summer company parties Amazon voucher on your birthday Local artisan coffee, weekly fruit delivery, cakes and treats Modern and creative office space with break-out areas, including pool, ping pong table and darts. Ready to Take the Next Step? If you're passionate about SEO and looking to make an impact in a team that values its people, KRG want to hear from you
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
OPENMIND Job Title: Manager - Comms Planning Department / Team: OPENMIND UK Team ABOUT OPENMIND OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It was created to accelerate the European transformation for Nestlé's media function. Core to the solution are advanced data and technology capabilities, fueled by WPP's investment in AI, to maximize the impact of Nestlé's media investment. ACCOUNT OVERVIEW OpenMind was recently awarded the ZEUR assignment for Nestlé Europe. With 47 countries, over 450 team members, and regular new product launches, the account is seeking a Category Manager to provide Comms Planning and Account Management for the XXX category. ROLE OVERVIEW: The Category Manager is an experienced media expert within the ZEUR UK team, responsible for developing strong relationships with the UK Nestlé Category team, delivering excellent Comms Planning skills, and pushing innovative as well as best-in-class planning. You will be an effective communicator and manager to a Planner and Executive. RESPONSIBILITIES: Onboard fully onto the OpenMind platforms and integrate with all key stakeholders. Build strong relationships with teams and clients. Work closely with the AD/SAD to develop campaign briefs. Gain trust of internal and external stakeholders. Lead some responses to briefs. Contribute to high-quality planning outputs. Support the development of award-winning planning work. Be a source of energy and insight within the team. Support the implementation of the 'fewer, bigger, better' strategy through holistic media strategies and measurement, including Retail Digital Media & Search. Coordinate responses across channels, thinking systemically. Guide junior team members on campaign best practices. Challenge norms and help produce great work. Work with the SAD to review processes and ways of working. Help manage work quality, reporting, and finance processes. Become the trusted peer-level point of contact for your client. Manage and develop your team, ensuring their performance and wellbeing. Set objectives with your SAD/BD for continuous growth. Contribute to OpenMind's culture of clear goals, objectives, and development plans. Collaborate with GDS (Biddable Digital Team) for seamless integration into planning and implementation. Work with the retail team to incorporate capabilities into planning. YOUR KNOWLEDGE & ABILITIES: A passion for learning about technology, trends, media, people, brands, and the industry. Ambition and tenacity to elevate standard work. Data literacy-ability to convert data into insights and strategic opportunities. Understanding of media fundamentals to develop top-line media plans. Attention to detail. Strong storytelling skills to effectively communicate ideas. Team management and clear communication skills. Calmness under pressure. Some digital experience/exposure. (Please note this is a UK-based role and requires the right to work in this location.)
Jul 03, 2025
Full time
OPENMIND Job Title: Manager - Comms Planning Department / Team: OPENMIND UK Team ABOUT OPENMIND OpenMind by WPP is an integrated agency model drawing on talent from across WPP. It was created to accelerate the European transformation for Nestlé's media function. Core to the solution are advanced data and technology capabilities, fueled by WPP's investment in AI, to maximize the impact of Nestlé's media investment. ACCOUNT OVERVIEW OpenMind was recently awarded the ZEUR assignment for Nestlé Europe. With 47 countries, over 450 team members, and regular new product launches, the account is seeking a Category Manager to provide Comms Planning and Account Management for the XXX category. ROLE OVERVIEW: The Category Manager is an experienced media expert within the ZEUR UK team, responsible for developing strong relationships with the UK Nestlé Category team, delivering excellent Comms Planning skills, and pushing innovative as well as best-in-class planning. You will be an effective communicator and manager to a Planner and Executive. RESPONSIBILITIES: Onboard fully onto the OpenMind platforms and integrate with all key stakeholders. Build strong relationships with teams and clients. Work closely with the AD/SAD to develop campaign briefs. Gain trust of internal and external stakeholders. Lead some responses to briefs. Contribute to high-quality planning outputs. Support the development of award-winning planning work. Be a source of energy and insight within the team. Support the implementation of the 'fewer, bigger, better' strategy through holistic media strategies and measurement, including Retail Digital Media & Search. Coordinate responses across channels, thinking systemically. Guide junior team members on campaign best practices. Challenge norms and help produce great work. Work with the SAD to review processes and ways of working. Help manage work quality, reporting, and finance processes. Become the trusted peer-level point of contact for your client. Manage and develop your team, ensuring their performance and wellbeing. Set objectives with your SAD/BD for continuous growth. Contribute to OpenMind's culture of clear goals, objectives, and development plans. Collaborate with GDS (Biddable Digital Team) for seamless integration into planning and implementation. Work with the retail team to incorporate capabilities into planning. YOUR KNOWLEDGE & ABILITIES: A passion for learning about technology, trends, media, people, brands, and the industry. Ambition and tenacity to elevate standard work. Data literacy-ability to convert data into insights and strategic opportunities. Understanding of media fundamentals to develop top-line media plans. Attention to detail. Strong storytelling skills to effectively communicate ideas. Team management and clear communication skills. Calmness under pressure. Some digital experience/exposure. (Please note this is a UK-based role and requires the right to work in this location.)
We are recruiting a Senior Business Development Manager to support the global and London Digital,Data,IPand Technology (DDIT) group. Department purpose Our Marketing, Business Development and Communications (MBD&C) team contributes to the setting and achievement of the firm's business objectives, which include supporting our partners and associates in their pursuit of becoming our clients' trusted advisers, building and maintaining long-lasting, deep institutional client relationships, winning new clients, increasing the visibility of the firm globally, and positioning the firm as the thought leader among the global elite law firms. The function works as one team across the globe with very close collaboration between the central groups and professionals supporting offices, practice groups, sectors, and clients. Role purpose DDIT advises on a broad range of complex commercial contracts, particularlyIP, technology anddatarich deals, and is one of the most dynamic and fast-growing parts of the firm's business. This role is responsible for providing strategic support and direction to the global group, in addition to servicing the day-to-day business development needs of the London practice. We have a clear long-term vision for the practice and the successful candidate will play a leading role in helping us to achieve our objectives. As competition for this sort of work intensifies, this role offers an opportunity for the successful candidate to enhance the sophistication and impact of business development within the practice at both a global and local level. You will work closely with senior members of our practice, sector BD teams and the leadership of the DDIT practice to ensure the successful delivery of the marketing and BD plans, improve collaboration, and drive the client strategy. Role and Responsibilities: Business development Lead on preparing proposals, pitch presentations, and credentials statements for London and global DDIT opportunities. Create and embed a global process and infrastructure for managing lower-value and/or regional/local pitches and credentials, including a self-service model for fee earners and training and guidance for regional teams for consistency of brand and content. Lead on relevant legal directory and award submissions. Use an understanding of the firm's international partner and BD network to develop new opportunities and leverage innovative ideas across practice groups and sectors. Share ideas with colleagues in order to enhance quality of work and develop best practice for BD as a whole. Coordinate cross-practice, multi-jurisdictional client-facing events (face-to-face and virtual), and other ad-hoc events. Strategic business planning and advice Work directly with the partners to define and drive a cohesive BD strategy with a focus on increasing collaboration and driving engagement with our priority clients at a global, regional and local level. Develop and manage global and regional budget(s) that are agreed with central management annually, monitoring spend, making decisions on allocation, measuring and reporting on ROI. Work proactively with the partners and actively contribute to their business plans. Act as an internal consultant and coach partners/lawyers on BD. Facilitate the integration and on-boarding of any partner lateral hires or partner promotions. Client relationship management Work with partners to develop an international co-ordinated client targeting / cross-selling / CRM programme for the DDIT group. Use market research and intelligence to identify new client or market targeting opportunities, recommend new business development ideas and actions and work with the relevant partners and BD / CRM colleagues to execute them. Track and monitor the work we do with our clients, spotting opportunities and developing strategies to target additional work and connecting with relevant stakeholders across the firm. Devise and implement a programme for client listening, pitch debriefs and matter reviews. Client communications, events and marketing Lead on the generation of innovative marketing communications for the group including (i) integrated, global thought leadership campaigns; (ii) client briefings; and (iii) content-led events such as conferences, seminars and client academies/universities. Advise on the relevant channels and tools (e.g. blogs, podcasts, social media) to raise the group's profile with these communications. Lead on the organisation of marketing events, a programme of effective client hospitality (overseeing junior team members, the central events team and PAs on the execution) and the production of related literature using the creative services team. Oversee marketing processes (e.g. CVs, reporting on deals worldwide, effective use of CRM database, intranet and internet sites) with junior team members and departmental PAs. Work with the media relations team to maintain effective press coverage on major deal and market developments; coordinate deal updates as appropriate. Devise an appropriate strategy for the global group's legal directory process and oversee delivery by junior / regional team members. Market knowledge and training Work with knowledge and research teams to keep up to date with trends affecting the respective products and clients. Use market data and intelligence to identify business opportunities and/or inform our strategy for going to market. Provide a structured and tailored programme of training on business development techniques to associates. Play a role in the training of business development team members across the marketing department, specifically those with an DDIT remit, on the group's strategy. Key requirements: Can challenge underlying issues with current strategic vision and delivery, questioning the rationale behind existing concepts, plans and ideas, persuading and influencing senior stakeholders on implementation of new ideas, playing an influencing role in partner meetings regarding business development, cross-selling and projects. Significant relevant business development, marketing and/or CRM experience (ideally within a professional services organisation or where the individual frequently worked with senior management) at Manager or Senior Manager level. Can lead on communication, coordination and strategic oversight of the international DDIT BD community. Strong client focus and a commercial understanding and approach. Strong, demonstrated experience of managing and developing the careers of team members at Manager, Executive and Assistant level both in the local office and remotely across the global network. Demonstrated experience of influencing and overseeing support teams (i.e. creative services, events) and PAs to support on projects and initiatives. Ability to motivate, develop and inspire both the BD team and fee earners to deliver business goals and change behaviour where required. Excellent communication skills both written and oral. A proactive approach, creativity and tenacity. High attention to detail. Professional in outlook and attitude. Politically astute - can make tough decisions and follow through, can anticipate future areas of risk for the practice and takes appropriate action to address these. Understands the complexities of the partnership structure and can navigate them to achieve commercial objectives. Ability to manage, drive and implement change. Ability to work to deadlines, juggle multiple projects and deliver under pressure. Ability to plan ahead, anticipate workload of the team and manage others' time efficiently, can assess and balance conflicting priorities and does not over commit themselves or the team - always manages expectations. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role ) in accordance with our hybrid working policy.
Jul 03, 2025
Full time
We are recruiting a Senior Business Development Manager to support the global and London Digital,Data,IPand Technology (DDIT) group. Department purpose Our Marketing, Business Development and Communications (MBD&C) team contributes to the setting and achievement of the firm's business objectives, which include supporting our partners and associates in their pursuit of becoming our clients' trusted advisers, building and maintaining long-lasting, deep institutional client relationships, winning new clients, increasing the visibility of the firm globally, and positioning the firm as the thought leader among the global elite law firms. The function works as one team across the globe with very close collaboration between the central groups and professionals supporting offices, practice groups, sectors, and clients. Role purpose DDIT advises on a broad range of complex commercial contracts, particularlyIP, technology anddatarich deals, and is one of the most dynamic and fast-growing parts of the firm's business. This role is responsible for providing strategic support and direction to the global group, in addition to servicing the day-to-day business development needs of the London practice. We have a clear long-term vision for the practice and the successful candidate will play a leading role in helping us to achieve our objectives. As competition for this sort of work intensifies, this role offers an opportunity for the successful candidate to enhance the sophistication and impact of business development within the practice at both a global and local level. You will work closely with senior members of our practice, sector BD teams and the leadership of the DDIT practice to ensure the successful delivery of the marketing and BD plans, improve collaboration, and drive the client strategy. Role and Responsibilities: Business development Lead on preparing proposals, pitch presentations, and credentials statements for London and global DDIT opportunities. Create and embed a global process and infrastructure for managing lower-value and/or regional/local pitches and credentials, including a self-service model for fee earners and training and guidance for regional teams for consistency of brand and content. Lead on relevant legal directory and award submissions. Use an understanding of the firm's international partner and BD network to develop new opportunities and leverage innovative ideas across practice groups and sectors. Share ideas with colleagues in order to enhance quality of work and develop best practice for BD as a whole. Coordinate cross-practice, multi-jurisdictional client-facing events (face-to-face and virtual), and other ad-hoc events. Strategic business planning and advice Work directly with the partners to define and drive a cohesive BD strategy with a focus on increasing collaboration and driving engagement with our priority clients at a global, regional and local level. Develop and manage global and regional budget(s) that are agreed with central management annually, monitoring spend, making decisions on allocation, measuring and reporting on ROI. Work proactively with the partners and actively contribute to their business plans. Act as an internal consultant and coach partners/lawyers on BD. Facilitate the integration and on-boarding of any partner lateral hires or partner promotions. Client relationship management Work with partners to develop an international co-ordinated client targeting / cross-selling / CRM programme for the DDIT group. Use market research and intelligence to identify new client or market targeting opportunities, recommend new business development ideas and actions and work with the relevant partners and BD / CRM colleagues to execute them. Track and monitor the work we do with our clients, spotting opportunities and developing strategies to target additional work and connecting with relevant stakeholders across the firm. Devise and implement a programme for client listening, pitch debriefs and matter reviews. Client communications, events and marketing Lead on the generation of innovative marketing communications for the group including (i) integrated, global thought leadership campaigns; (ii) client briefings; and (iii) content-led events such as conferences, seminars and client academies/universities. Advise on the relevant channels and tools (e.g. blogs, podcasts, social media) to raise the group's profile with these communications. Lead on the organisation of marketing events, a programme of effective client hospitality (overseeing junior team members, the central events team and PAs on the execution) and the production of related literature using the creative services team. Oversee marketing processes (e.g. CVs, reporting on deals worldwide, effective use of CRM database, intranet and internet sites) with junior team members and departmental PAs. Work with the media relations team to maintain effective press coverage on major deal and market developments; coordinate deal updates as appropriate. Devise an appropriate strategy for the global group's legal directory process and oversee delivery by junior / regional team members. Market knowledge and training Work with knowledge and research teams to keep up to date with trends affecting the respective products and clients. Use market data and intelligence to identify business opportunities and/or inform our strategy for going to market. Provide a structured and tailored programme of training on business development techniques to associates. Play a role in the training of business development team members across the marketing department, specifically those with an DDIT remit, on the group's strategy. Key requirements: Can challenge underlying issues with current strategic vision and delivery, questioning the rationale behind existing concepts, plans and ideas, persuading and influencing senior stakeholders on implementation of new ideas, playing an influencing role in partner meetings regarding business development, cross-selling and projects. Significant relevant business development, marketing and/or CRM experience (ideally within a professional services organisation or where the individual frequently worked with senior management) at Manager or Senior Manager level. Can lead on communication, coordination and strategic oversight of the international DDIT BD community. Strong client focus and a commercial understanding and approach. Strong, demonstrated experience of managing and developing the careers of team members at Manager, Executive and Assistant level both in the local office and remotely across the global network. Demonstrated experience of influencing and overseeing support teams (i.e. creative services, events) and PAs to support on projects and initiatives. Ability to motivate, develop and inspire both the BD team and fee earners to deliver business goals and change behaviour where required. Excellent communication skills both written and oral. A proactive approach, creativity and tenacity. High attention to detail. Professional in outlook and attitude. Politically astute - can make tough decisions and follow through, can anticipate future areas of risk for the practice and takes appropriate action to address these. Understands the complexities of the partnership structure and can navigate them to achieve commercial objectives. Ability to manage, drive and implement change. Ability to work to deadlines, juggle multiple projects and deliver under pressure. Ability to plan ahead, anticipate workload of the team and manage others' time efficiently, can assess and balance conflicting priorities and does not over commit themselves or the team - always manages expectations. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role ) in accordance with our hybrid working policy.
FutureBrand • London, London, United Kingdom ID 5249 Job Description Hybrid (3 days in our Bishopsgate, London office) We're FutureBrand - the flagship branding agency within the multi-award-winning global advertising agency network McCann Worldgroup. FutureBrand: 24 years young with a head full of big brand experience and a gaze fixed firmly on the future, our work over the last two decades has changed the brand landscape today. What we do next will change tomorrow. We're based in some of the most exciting and vibrant cities on the planet, balancing global scale with cultural connection. That means we're on the doorstep of many of the world's biggest brands, and within reach of the very best talent around. Together, we are a diverse brand, experience and design community who believe that brand is how a company's people, products and services behave wherever and whenever they show up in the world. Our work focuses on measuring and maximizing brand behaviour by connecting corporate purpose with everyday lived experience. It's through this work that we deliver our purpose: To transform the future of businesses by changing how their brands behave today. And because we believe strongly that the future our brands create must be a future for us all, our shared values - Progressive, Adaptable, Collaborative and Empowering - put difference and diversity at our core. The Strategy team is a key part of FutureBrand London's ongoing success. We're 10+ strong with a good balance from junior's up to senior directors - all sharing a strong desire to deliver fantastic work and have fun doing it. This is a chance to be part of it. We're looking for two things. Firstly, a rockstar strategist that's got their head around the brand strategy basics (immersion, architecture, positioning, purpose, naming, messaging ) and had the chance to deploy those skills across a good mix of corporate brands. Secondly, a charismatic leader that wants to establish a profile and put their mark on FutureBrand London by (one day) leaving the team stronger than when they found it. Someone that wants to lean in. Create something. Build something. Improve something. Fix something. Write something. Run something. So in brand archetype terms, that's probably a mixture of Sage, Hero, Creator and Caregiver, with a dash of Outlaw and a reassuring touch of Everyman. Easy, right? Responsibilities: This is a senior role in the team and will see you both 'overseeing' and 'doing', meaning you will simultaneously be expected to provide senior strategic oversight on projects being delivered by others in the team, while also rolling your sleeves up and taking responsibility yourself for delivery on others A true strategic lead, challenging the way we do things and driving positive change so we produce our best strategy work and improve collaboration across strategy, creative and client services A regular pitch team member in new business opportunities, bringing your experience and skills to bear to deliver high level, hypothesis-led strategic thinking within reduced timeframes while taking responsibility for pitch team planning, cohesion and morale Know FutureBrand's offer and approach and understand when and how to bolster our capabilities with internal (IPG) or external agencies, introducing, getting to know and fostering strong relationships with trusted partners that can benefit our team Identify revenue opportunities from existing clients and from the application of new methodologies, proactively developing plans to extend client relationships and spotting opportunities to establish new products or practice areas within the strategy team Exercise your curious mind by bringing in leading edge thinking from the world around us, building a profile as a thought leader and sparking great conversations internally and helping enhance our reputation externally Proactively suggest ideas to shape team meeting, inspire the team and contribute to the philosophy of leaving the team stronger than when you found it Contribute to a highly collaborative and energized agency atmosphere in which inclusion, collaboration and positive disruption are encouraged Skills and Competencies: At this level you'll be expected to use your knowledge and expertise to confidently lead a full breadth of strategy projects (i.e. brand analysis, architecture, naming, purpose, positioning, experience, etc) across multiple industries This particular role requires deep expertise in corporate strategy and the discipline of brand architecture (i.e. proficient at architectural strategy, navigation frameworking, organising principles, migration strategy, nomenclature, decision trees, etc) As a senior leader, you will also be expected to have a firm grasp of the commercial side of agency performance, taking responsibility for driving efficiency and profitability (i.e. scoping, cost proposals, margin, utilisation, etc) in the delivery of strategic work across the team You will be a high-level communicator able to effectively manage upwards and downwards, comfortable and confident in any scenario whether that's presenting to clients, writing copy, facilitating workshops, critiquing design work or delivering feedback to peers and colleagues As a manager with direct reports, you'll champion team members and support their development through hands on support and mentoring. You'll use your experience to advise, guide and inspire while identifying and addressing development areas and providing bespoke performance development plans FutureBrand London: We've got everything from cycle racks and showers to our own bar and rooftop terrace. Our in-house Culture Club ensure there's always something going on to inspire, enlighten and connect us, and being next-door to Eataly and a mere salivatory glance from Spitalfields market means lunchtimes are never dull. We offer a great range of benefits that include Private Medical Insurance, Life Assurance, Pension, Group Income Protection, 25 days of annual holiday (which increases with service), enhanced maternity, paternity and shared parental leave pay, an Employee Assistance Programme and more. There are also a range of flexible benefits to boost your lifestyle, support good health and protect your future. There's around 85 of us here working across some of the worlds most coveted brands. To stay ahead of the game, we're pretty keen on fostering collective cultural curiosity around the things shaping the corporate, consumer and brand landscape today and tomorrow (we call it FutureFocus). So whether the focus is on disruptive technologies, geopolitical developments or societal cultural trends, you can expect events, guest speakers and workshops in the studio on a regular basis - with drinks and snacks of course. We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together great things happen. FutureBrand is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. FutureBrand is a disability-confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for the role. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at for any adjustments you may need to perform at your best. FutureBrand is a brand-led business transformation company. We believe that brand is behaviour. For too long, brand has been thought of as intangible when in fact, it is a highly pragmatic business tool that ensures products, services, environments, and employees show up in the world in ways that are consistent with their organisation's purpose and ambition. We exist to make brand tangible for our clients by connecting brand to experience and design creativity that in turn connects to marketing and business outcomes. This ensures that our work stands out and endures over time.
Jul 03, 2025
Full time
FutureBrand • London, London, United Kingdom ID 5249 Job Description Hybrid (3 days in our Bishopsgate, London office) We're FutureBrand - the flagship branding agency within the multi-award-winning global advertising agency network McCann Worldgroup. FutureBrand: 24 years young with a head full of big brand experience and a gaze fixed firmly on the future, our work over the last two decades has changed the brand landscape today. What we do next will change tomorrow. We're based in some of the most exciting and vibrant cities on the planet, balancing global scale with cultural connection. That means we're on the doorstep of many of the world's biggest brands, and within reach of the very best talent around. Together, we are a diverse brand, experience and design community who believe that brand is how a company's people, products and services behave wherever and whenever they show up in the world. Our work focuses on measuring and maximizing brand behaviour by connecting corporate purpose with everyday lived experience. It's through this work that we deliver our purpose: To transform the future of businesses by changing how their brands behave today. And because we believe strongly that the future our brands create must be a future for us all, our shared values - Progressive, Adaptable, Collaborative and Empowering - put difference and diversity at our core. The Strategy team is a key part of FutureBrand London's ongoing success. We're 10+ strong with a good balance from junior's up to senior directors - all sharing a strong desire to deliver fantastic work and have fun doing it. This is a chance to be part of it. We're looking for two things. Firstly, a rockstar strategist that's got their head around the brand strategy basics (immersion, architecture, positioning, purpose, naming, messaging ) and had the chance to deploy those skills across a good mix of corporate brands. Secondly, a charismatic leader that wants to establish a profile and put their mark on FutureBrand London by (one day) leaving the team stronger than when they found it. Someone that wants to lean in. Create something. Build something. Improve something. Fix something. Write something. Run something. So in brand archetype terms, that's probably a mixture of Sage, Hero, Creator and Caregiver, with a dash of Outlaw and a reassuring touch of Everyman. Easy, right? Responsibilities: This is a senior role in the team and will see you both 'overseeing' and 'doing', meaning you will simultaneously be expected to provide senior strategic oversight on projects being delivered by others in the team, while also rolling your sleeves up and taking responsibility yourself for delivery on others A true strategic lead, challenging the way we do things and driving positive change so we produce our best strategy work and improve collaboration across strategy, creative and client services A regular pitch team member in new business opportunities, bringing your experience and skills to bear to deliver high level, hypothesis-led strategic thinking within reduced timeframes while taking responsibility for pitch team planning, cohesion and morale Know FutureBrand's offer and approach and understand when and how to bolster our capabilities with internal (IPG) or external agencies, introducing, getting to know and fostering strong relationships with trusted partners that can benefit our team Identify revenue opportunities from existing clients and from the application of new methodologies, proactively developing plans to extend client relationships and spotting opportunities to establish new products or practice areas within the strategy team Exercise your curious mind by bringing in leading edge thinking from the world around us, building a profile as a thought leader and sparking great conversations internally and helping enhance our reputation externally Proactively suggest ideas to shape team meeting, inspire the team and contribute to the philosophy of leaving the team stronger than when you found it Contribute to a highly collaborative and energized agency atmosphere in which inclusion, collaboration and positive disruption are encouraged Skills and Competencies: At this level you'll be expected to use your knowledge and expertise to confidently lead a full breadth of strategy projects (i.e. brand analysis, architecture, naming, purpose, positioning, experience, etc) across multiple industries This particular role requires deep expertise in corporate strategy and the discipline of brand architecture (i.e. proficient at architectural strategy, navigation frameworking, organising principles, migration strategy, nomenclature, decision trees, etc) As a senior leader, you will also be expected to have a firm grasp of the commercial side of agency performance, taking responsibility for driving efficiency and profitability (i.e. scoping, cost proposals, margin, utilisation, etc) in the delivery of strategic work across the team You will be a high-level communicator able to effectively manage upwards and downwards, comfortable and confident in any scenario whether that's presenting to clients, writing copy, facilitating workshops, critiquing design work or delivering feedback to peers and colleagues As a manager with direct reports, you'll champion team members and support their development through hands on support and mentoring. You'll use your experience to advise, guide and inspire while identifying and addressing development areas and providing bespoke performance development plans FutureBrand London: We've got everything from cycle racks and showers to our own bar and rooftop terrace. Our in-house Culture Club ensure there's always something going on to inspire, enlighten and connect us, and being next-door to Eataly and a mere salivatory glance from Spitalfields market means lunchtimes are never dull. We offer a great range of benefits that include Private Medical Insurance, Life Assurance, Pension, Group Income Protection, 25 days of annual holiday (which increases with service), enhanced maternity, paternity and shared parental leave pay, an Employee Assistance Programme and more. There are also a range of flexible benefits to boost your lifestyle, support good health and protect your future. There's around 85 of us here working across some of the worlds most coveted brands. To stay ahead of the game, we're pretty keen on fostering collective cultural curiosity around the things shaping the corporate, consumer and brand landscape today and tomorrow (we call it FutureFocus). So whether the focus is on disruptive technologies, geopolitical developments or societal cultural trends, you can expect events, guest speakers and workshops in the studio on a regular basis - with drinks and snacks of course. We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together great things happen. FutureBrand is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. FutureBrand is a disability-confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for the role. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at for any adjustments you may need to perform at your best. FutureBrand is a brand-led business transformation company. We believe that brand is behaviour. For too long, brand has been thought of as intangible when in fact, it is a highly pragmatic business tool that ensures products, services, environments, and employees show up in the world in ways that are consistent with their organisation's purpose and ambition. We exist to make brand tangible for our clients by connecting brand to experience and design creativity that in turn connects to marketing and business outcomes. This ensures that our work stands out and endures over time.
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
OmniChannel Technology Manager Senior Level Full time Job Title: Enterprise Commerce Architect - Manager Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As an Enterprise Commerce Architect at the Manager level, you will: Be responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce strategy drives revenue growth and enhances market competitiveness. Strategic Commerce Architecture: Define and lead the technical strategy for composable and omnichannel commerce solutions, ensuring alignment with client business objectives. Client Engagement: Work closely with clients to understand their commerce requirements and translate them into robust technical designs-covering product catalogues, checkout flows, payment integrations, and order management. Solution Design & Implementation: Architect and oversee the design of headless storefronts, microservices, and API integrations for seamless collaboration across marketing, sales, and fulfilment. Ensure solution designs are driven by business priorities and deliver tangible business value. Integration & Collaboration: Partner with CMS, MarTech, and enterprise architecture teams to define end-to-end solutions and technical dependencies, including OMS, ERP, CRM, and CDP integrations. Technology Evaluation: Assess and recommend the best-fit commerce platforms (e.g., Salesforce Commerce Cloud, Commercetools, Adobe Commerce, SAP Commerce Cloud) based on client needs, with clear cost-benefit analysis to ensure technology choices meet long-term business needs. Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation along with client presentations. Leadership & Stakeholder Management: Manage cross-functional teams, mentor junior architects, and engage senior stakeholders to secure buy-in for proposed solutions. Continuous Improvement: Stay updated on emerging trends in composable commerce, AI-driven personalization, and cloud-native architectures, integrating best practices into client engagements. Supply Chain & Operations Senior Manager (Fulfilment) Multiple Locations Senior Level Full time Senior Manager (Communications, Media, Software and Technology Industries) Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Senior Director - Customer Strategy page is loaded Senior Director - Customer Strategy Apply locations London time type Full time posted on Posted Yesterday job requisition id R Job Description: Dentsu is an integrated growth and transformation partner to the world's leading organizations, present in over 145 countries and regions. Dentsu delivers end-to-end experience transformation by integrating its services across Media, CXM and Creative, while its business transformation mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. This role sits within den tsu UK&I's Business Transformation (BX) practice. BX exists to propel growth for brands and businesses and sits at the intersection of consulting and creativity . BX combines dentsu's unique data and technology-driven creativity with management consulting rigour and human-centric design to drive sustainable growth and prepare organi s ations for the future. At a time of rapid global change and increasingly urgent challenges, BX offers a fresh, future-focused approach to sustainable growth. By leveraging the Japanese philosophy of Sanpo Yoshi - success through responsibility - BX delivers actionable strategies that create long-term positive impact for business, people, and society. BX's end-to-end expertise spans three key areas: Business Strategy - Defining where to play and how to win. Identifying new paths to uncommon growth, pivoting business models and driving customer led innovation to create competitive advantage . Change & Transformation - Designing and executing future-ready operating models and change strategies . Customer Strategy - Designing end-to-end strategies that align customer needs with business goals to drive value, loyalty, and growth. As a Senior Director , Customer Strategy you will be responsible for the delivery of customer strategy programmes of work , contribute to our sales pipeline, work with teams to further develop and refine out service set and IP, and play an active role in people development . Responsibilities Lead/own programmes of work across Customer Strategy, Customer Value Proposition, CRM Strategy, and Loyalty Strategy Develop and manage key client relationships, ensuring high-quality project delivery (target 65% utilisation) Be responsible for £500k annual new business revenue Leadership in strategic new business pitches and initiatives Drive innovation and contribute to developing new strategic service offerings Mentor and coach junior team members to enhance team capabilities and performance Collaborate with industry leaders to position the company for market growth Managing the financial and budgetary aspects of your clients and programmes of work Keep abreast of innovations in your area(s) of expertise, and actively contribute to the knowledge base Act as a role model; and be regularly sought out after for views by peers and the wider team Contribute to a positive, diverse working environment that fosters-high quality output and coaching others on the value of collaborative working Professional Skills 8-10 years of customer strategy and/or strategic planning at a leading integrated agency Experience with managing high performing teams An effective storytelling with proven experience in presenting complex strategies, translating goals and insights into value propositions and connecting your strategy to achievable and coherent activation plans Experience of using data to quantify and prioritise opportunities to drive growth Strong experience of evaluating and optimising marketing effectiveness Experience defining and understanding customer audiences based on behaviours, value, needs or socio demo criteria Ability to translate a great audience insight into a compelling customer experience and creative brief Strong experience in building customer loyalty and designing personalised customer journeys across the lifecycle Holistic understanding of how people interact across platforms and the cross-channel journey they make Ability to challenge conventional views and present ideas persuasively to gain buy-in Can do attitude and ability to work effectively in a matrix organisation structure with significant emphasis on collaboration, influence and persuasion Strong business and growth acumen with a proven track record of unlocking new business growth Able to draw critical human and cultural insights from data and observation Able to translate strategy and strategic thinking executable solutions Strong business acumen and critical thinking skills Strong interpersonal and communication skills, both written and verbal A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity O ur diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent Can't find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good . Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud . In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits . We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
Jul 03, 2025
Full time
Senior Director - Customer Strategy page is loaded Senior Director - Customer Strategy Apply locations London time type Full time posted on Posted Yesterday job requisition id R Job Description: Dentsu is an integrated growth and transformation partner to the world's leading organizations, present in over 145 countries and regions. Dentsu delivers end-to-end experience transformation by integrating its services across Media, CXM and Creative, while its business transformation mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. This role sits within den tsu UK&I's Business Transformation (BX) practice. BX exists to propel growth for brands and businesses and sits at the intersection of consulting and creativity . BX combines dentsu's unique data and technology-driven creativity with management consulting rigour and human-centric design to drive sustainable growth and prepare organi s ations for the future. At a time of rapid global change and increasingly urgent challenges, BX offers a fresh, future-focused approach to sustainable growth. By leveraging the Japanese philosophy of Sanpo Yoshi - success through responsibility - BX delivers actionable strategies that create long-term positive impact for business, people, and society. BX's end-to-end expertise spans three key areas: Business Strategy - Defining where to play and how to win. Identifying new paths to uncommon growth, pivoting business models and driving customer led innovation to create competitive advantage . Change & Transformation - Designing and executing future-ready operating models and change strategies . Customer Strategy - Designing end-to-end strategies that align customer needs with business goals to drive value, loyalty, and growth. As a Senior Director , Customer Strategy you will be responsible for the delivery of customer strategy programmes of work , contribute to our sales pipeline, work with teams to further develop and refine out service set and IP, and play an active role in people development . Responsibilities Lead/own programmes of work across Customer Strategy, Customer Value Proposition, CRM Strategy, and Loyalty Strategy Develop and manage key client relationships, ensuring high-quality project delivery (target 65% utilisation) Be responsible for £500k annual new business revenue Leadership in strategic new business pitches and initiatives Drive innovation and contribute to developing new strategic service offerings Mentor and coach junior team members to enhance team capabilities and performance Collaborate with industry leaders to position the company for market growth Managing the financial and budgetary aspects of your clients and programmes of work Keep abreast of innovations in your area(s) of expertise, and actively contribute to the knowledge base Act as a role model; and be regularly sought out after for views by peers and the wider team Contribute to a positive, diverse working environment that fosters-high quality output and coaching others on the value of collaborative working Professional Skills 8-10 years of customer strategy and/or strategic planning at a leading integrated agency Experience with managing high performing teams An effective storytelling with proven experience in presenting complex strategies, translating goals and insights into value propositions and connecting your strategy to achievable and coherent activation plans Experience of using data to quantify and prioritise opportunities to drive growth Strong experience of evaluating and optimising marketing effectiveness Experience defining and understanding customer audiences based on behaviours, value, needs or socio demo criteria Ability to translate a great audience insight into a compelling customer experience and creative brief Strong experience in building customer loyalty and designing personalised customer journeys across the lifecycle Holistic understanding of how people interact across platforms and the cross-channel journey they make Ability to challenge conventional views and present ideas persuasively to gain buy-in Can do attitude and ability to work effectively in a matrix organisation structure with significant emphasis on collaboration, influence and persuasion Strong business and growth acumen with a proven track record of unlocking new business growth Able to draw critical human and cultural insights from data and observation Able to translate strategy and strategic thinking executable solutions Strong business acumen and critical thinking skills Strong interpersonal and communication skills, both written and verbal A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity O ur diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent Can't find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good . Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud . In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits . We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director (4922) Forvis Mazars ' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split his time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars . click apply for full job details
Jul 03, 2025
Full time
Advisory & Valuations - Energy, Infrastructure & Environment - Associate Director (4922) Forvis Mazars ' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split his time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars . click apply for full job details
Description OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Campaign Management Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client's objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools. Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary. Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary. Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products) You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB. You will lead Social analysis, optimization recommendations and test and learn approaches - both designed and deploying with the team. You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon's requirements. You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency's social output. Demonstrating a deep understanding of the media and technology developments that influence your client's business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team. Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix. Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. Working to ensure account profitability with direct input on staffing and commercial target conversations where required. QUALIFICATIONS Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives. Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly. Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. Experience planning and working towards commercial targets would be of benefit. Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. . click apply for full job details
Jul 03, 2025
Full time
Description OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP's bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Campaign Management Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client's objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools. Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary. Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary. Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products) You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB. You will lead Social analysis, optimization recommendations and test and learn approaches - both designed and deploying with the team. You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon's requirements. You will work closely with the implementational planning team and the comms design team to create media plans which drive success for Prime Video releases. Client & Partner Management Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency's social output. Demonstrating a deep understanding of the media and technology developments that influence your client's business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. People Management Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team. Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. Operational Excellence Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix. Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. Working to ensure account profitability with direct input on staffing and commercial target conversations where required. QUALIFICATIONS Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives. Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). BONUS POINTS A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly. Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. Experience planning and working towards commercial targets would be of benefit. Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude. BENEFITS OF OPENDOOR Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. . click apply for full job details
Description OpenDoor I Regional XCM EU Activation Lead - Job Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a XCM EU Activation Lead. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across XCM EU, Amazon's Cross Channel Marketing. This role creates an effective link between the Strategy & Planning teams and Activation. The XCM EU Activation Lead and their team ensures that comprehensive briefs are developed in collaboration with the strategy and planning teams and ensures that Implementational planning specialists and in platform experts meet clients' expectations by achieving campaign KPI's timely and through operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. This role would oversee the XCM EU Regional Hub Activation teams which includes staff in London working with a Poland nearshore team that will act as your team and closely with local markets who will plan offline and IO based market display/partnerships. RESPONSIBILITIES Activation Leadership & Strategic Thinking: Develop and champion the OpenDoor XCM EU Activation vision, aligning with Amazon's customer-centricity and WPP's strategic objectives. Ensure high-quality delivery of XCM EU Regionall Hubbed Activation services (implementation, ad ops, reporting) adhering to SLAs and optimizing the Campaign Delivery Process. Contribute to the XCM EU transformation agenda, overseeing Activation's role in executing the strategic vision. Synthesize insights from biddable channels to inform strategic recommendations for clients. Provide expert guidance on digital investment and optimization strategies. Collaborate with Measurement teams to enhance data analytics frameworks for performance media. Lead the development and delivery of exceptional cross-channel activation plans for key campaigns. Drive digital learning initiatives across EU markets, introducing new products and data opportunities. Drive innovation in media activation, exploring new channels and technologies to maximize campaign performance. Ensure WPP solutions are integrated into all activation plans. Team Management & Development: Oversee the XCM Activation teams in London, working in collaboration with a Poland nearshore team that will act as an extension of your Activation team, and closely with local markets who will plan offline and IO based market display/partnerships. Responsible for coordination of collaboration with nearshore Warsaw (Poland) for XCM EU Foster team growth, development, and a positive work environment. Manage large multi-market, networked and dynamic teams Manage team resources and budgets effectively, adhering to commercial agreements. Client Relationship & Communication: Serve as a senior client contact for XCM digital strategy and activation, including in-house digital team Guide local markets in developing and integrating digital plans into a cohesive activation strategy and plans Act as a consultant to both clients and internal teams to improve activation strategies and contribute to industry thought leadership. Communicate effectively with stakeholders at all levels, providing strategic guidance. Address all digital client and internal inquiries effectively and efficiently. Campaign Management & Execution: Collaborate with Regional Ops and LOB Leads to optimize delivery and scale operations across XCM EU. Partner with EU xLOB Activation Leadership to achieve client KPIs and drive activation excellence. Oversee digital planning across all disciplines, ensuring clear and integrated responses to briefs. Manage campaign performance, budgets, and bid strategies to achieve client goals. Analyze performance data to identify opportunities for campaign improvement and optimization. Ensure seamless translation of plans into effective activation strategies. Collaborate with the planning team to align strategic outputs with real-time performance data. Develop and implement standardized processes for audience targeting across platforms. Set digital KPIs and optimize budgets based on performance and opportunity. Challenge channel plans to ensure platform excellence. Manage all aspects of digital budget allocation and spending. Establish and enforce best practices for digital workflows with offshore hubs and onshore planning. Manage and optimize cross-channel brand safety, viewability, and attention metrics. Lead weekly reporting calls, ensuring data accuracy and insightful analysis. Manage analytics, data provisioning, and dashboarding teams to ensure timely delivery of insights. Commercial & Financial Acumen: Ensure fulfillment of trading deals (including Nexus Media Solutions) and identify new revenue opportunities for Amazon and WPP. Oversee all digital aspects of the XCM business (media, data, technology, creative, reporting and finance). At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience Strong experience across digital paid media, strategy, retail, or consulting Advanced understanding of multiple/at least 2+ digital practice areas by remaining current on leading trends and coaching junior team members on what they need to know. A strong background in biddable media is a must. Proven track record of managing complex, multi-market accounts where you've delivered measurable business outcomes. EU regional experience is required Ability to craft a compelling, data-driven story that is anchored in the client's business need. Ability to anticipate challenges/opportunities and deliver highly persuasive, strategic & structured communication. Confident in forecasting budget during campaign delivery as many times as needed. Solutions-oriented and high levels of organisation. An empathetic and thoughtful leader comfortable with working through detailed, written communications. Ability to effectively work in a matrix organization. BONUS POINTS Ability to travel frequently on short notice and manage work 'on the road', and to work flexible hours to be available for regionally spread teams. BENEFITS OF OPENDOOR . click apply for full job details
Jul 03, 2025
Full time
Description OpenDoor I Regional XCM EU Activation Lead - Job Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles, and WPP's core values of Open, Optimistic and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a XCM EU Activation Lead. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across XCM EU, Amazon's Cross Channel Marketing. This role creates an effective link between the Strategy & Planning teams and Activation. The XCM EU Activation Lead and their team ensures that comprehensive briefs are developed in collaboration with the strategy and planning teams and ensures that Implementational planning specialists and in platform experts meet clients' expectations by achieving campaign KPI's timely and through operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches. This role would oversee the XCM EU Regional Hub Activation teams which includes staff in London working with a Poland nearshore team that will act as your team and closely with local markets who will plan offline and IO based market display/partnerships. RESPONSIBILITIES Activation Leadership & Strategic Thinking: Develop and champion the OpenDoor XCM EU Activation vision, aligning with Amazon's customer-centricity and WPP's strategic objectives. Ensure high-quality delivery of XCM EU Regionall Hubbed Activation services (implementation, ad ops, reporting) adhering to SLAs and optimizing the Campaign Delivery Process. Contribute to the XCM EU transformation agenda, overseeing Activation's role in executing the strategic vision. Synthesize insights from biddable channels to inform strategic recommendations for clients. Provide expert guidance on digital investment and optimization strategies. Collaborate with Measurement teams to enhance data analytics frameworks for performance media. Lead the development and delivery of exceptional cross-channel activation plans for key campaigns. Drive digital learning initiatives across EU markets, introducing new products and data opportunities. Drive innovation in media activation, exploring new channels and technologies to maximize campaign performance. Ensure WPP solutions are integrated into all activation plans. Team Management & Development: Oversee the XCM Activation teams in London, working in collaboration with a Poland nearshore team that will act as an extension of your Activation team, and closely with local markets who will plan offline and IO based market display/partnerships. Responsible for coordination of collaboration with nearshore Warsaw (Poland) for XCM EU Foster team growth, development, and a positive work environment. Manage large multi-market, networked and dynamic teams Manage team resources and budgets effectively, adhering to commercial agreements. Client Relationship & Communication: Serve as a senior client contact for XCM digital strategy and activation, including in-house digital team Guide local markets in developing and integrating digital plans into a cohesive activation strategy and plans Act as a consultant to both clients and internal teams to improve activation strategies and contribute to industry thought leadership. Communicate effectively with stakeholders at all levels, providing strategic guidance. Address all digital client and internal inquiries effectively and efficiently. Campaign Management & Execution: Collaborate with Regional Ops and LOB Leads to optimize delivery and scale operations across XCM EU. Partner with EU xLOB Activation Leadership to achieve client KPIs and drive activation excellence. Oversee digital planning across all disciplines, ensuring clear and integrated responses to briefs. Manage campaign performance, budgets, and bid strategies to achieve client goals. Analyze performance data to identify opportunities for campaign improvement and optimization. Ensure seamless translation of plans into effective activation strategies. Collaborate with the planning team to align strategic outputs with real-time performance data. Develop and implement standardized processes for audience targeting across platforms. Set digital KPIs and optimize budgets based on performance and opportunity. Challenge channel plans to ensure platform excellence. Manage all aspects of digital budget allocation and spending. Establish and enforce best practices for digital workflows with offshore hubs and onshore planning. Manage and optimize cross-channel brand safety, viewability, and attention metrics. Lead weekly reporting calls, ensuring data accuracy and insightful analysis. Manage analytics, data provisioning, and dashboarding teams to ensure timely delivery of insights. Commercial & Financial Acumen: Ensure fulfillment of trading deals (including Nexus Media Solutions) and identify new revenue opportunities for Amazon and WPP. Oversee all digital aspects of the XCM business (media, data, technology, creative, reporting and finance). At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience Strong experience across digital paid media, strategy, retail, or consulting Advanced understanding of multiple/at least 2+ digital practice areas by remaining current on leading trends and coaching junior team members on what they need to know. A strong background in biddable media is a must. Proven track record of managing complex, multi-market accounts where you've delivered measurable business outcomes. EU regional experience is required Ability to craft a compelling, data-driven story that is anchored in the client's business need. Ability to anticipate challenges/opportunities and deliver highly persuasive, strategic & structured communication. Confident in forecasting budget during campaign delivery as many times as needed. Solutions-oriented and high levels of organisation. An empathetic and thoughtful leader comfortable with working through detailed, written communications. Ability to effectively work in a matrix organization. BONUS POINTS Ability to travel frequently on short notice and manage work 'on the road', and to work flexible hours to be available for regionally spread teams. BENEFITS OF OPENDOOR . click apply for full job details
Job Description ABOUT THE ROLE You will be responsible for managing and nurturing established and developing Beauty and Wellness accounts. You will serve as the go-to person for these accounts, taking full ownership ensuring category success. Your role will involve managing the sales cycle, qualifying client briefs, and developing deep knowledge of clients' businesses and industry landscapes. The ideal candidate is a proactive and organized professional with a passion for building strong client relationships and driving revenue growth. Serve as the primary point of contact for developing beauty and wellness clients. You'll take a 360-degree approach to account management, overseeing campaigns and ensuring clients receive exceptional service and value Develop beauty and wellness client relationships, directly and via pr agencies Drive revenue growth by effectively managing client accounts and maximizing sales opportunities. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates Cultivate and maintain strong relationships with key client stakeholders. Gain an in-depth understanding of their business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders Use your sales expertise to maximise Red Shops initiatives, including 'Stye and Supper', take responsibility for the commercial success of 'Beauty & Brunch' Analyse account performance, sales metrics, and market trends. Provide regular reports and updates to management, highlighting opportunities, challenges, and recommendations for improvement Support more junior members of the team and lean into the needs of client development to deliver the revenue required by the business. This requires your agility and ability to multi-task ABOUT YOU Track and record building revenues in partnerships. We are moving to a world where we have direct client annual deals and we have contracts with clients directly for annual activity Experience in the media industry, with a deep understanding of media landscape, trends, and best practices Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients Ability to drive operational efficiency and effectiveness, optimizing processes and workflows for maximum productivity and results Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements Highly adaptable to changing market conditions, client needs, and organizational priorities, able to pivot and adjust strategies accordingly Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos IrisI, and other relevant tools to analyse data, create presentations, and drive strategic insights WHAT WE OFFER (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
Jul 03, 2025
Full time
Job Description ABOUT THE ROLE You will be responsible for managing and nurturing established and developing Beauty and Wellness accounts. You will serve as the go-to person for these accounts, taking full ownership ensuring category success. Your role will involve managing the sales cycle, qualifying client briefs, and developing deep knowledge of clients' businesses and industry landscapes. The ideal candidate is a proactive and organized professional with a passion for building strong client relationships and driving revenue growth. Serve as the primary point of contact for developing beauty and wellness clients. You'll take a 360-degree approach to account management, overseeing campaigns and ensuring clients receive exceptional service and value Develop beauty and wellness client relationships, directly and via pr agencies Drive revenue growth by effectively managing client accounts and maximizing sales opportunities. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates Cultivate and maintain strong relationships with key client stakeholders. Gain an in-depth understanding of their business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders Use your sales expertise to maximise Red Shops initiatives, including 'Stye and Supper', take responsibility for the commercial success of 'Beauty & Brunch' Analyse account performance, sales metrics, and market trends. Provide regular reports and updates to management, highlighting opportunities, challenges, and recommendations for improvement Support more junior members of the team and lean into the needs of client development to deliver the revenue required by the business. This requires your agility and ability to multi-task ABOUT YOU Track and record building revenues in partnerships. We are moving to a world where we have direct client annual deals and we have contracts with clients directly for annual activity Experience in the media industry, with a deep understanding of media landscape, trends, and best practices Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients Ability to drive operational efficiency and effectiveness, optimizing processes and workflows for maximum productivity and results Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements Highly adaptable to changing market conditions, client needs, and organizational priorities, able to pivot and adjust strategies accordingly Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos IrisI, and other relevant tools to analyse data, create presentations, and drive strategic insights WHAT WE OFFER (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: Do you want to contribute to defining growth for the Refurbished Hard Goods (Electronics & Home) industry? Can you change approaches to positively impact economics, the environment and communities? We have a newly created position for someone to play a pivotal role in driving eBay's position in Refurbished Hard Goods (Electronics & Home). With a passion for sustainability & re-commerce, a background working in Hard Goods (Electronics & Home) business development, this is the perfect opportunity for someone who wants to make a difference in how customers shop! This opening will help shape the Refurbished Hard Goods (Electronics & Home) category strategy, and execute this through acquiring strategically important sellers, brands and retailers to ensure that eBay has the inventory to continue to grow in this area. The Business Development Manager is responsible for building, leading and delivering the end to end acquisition pipeline to optimize the selection of brands and inventory on the eBay platform for customers. We want to hear from you if you have a great marketplace background in acquiring brands and sellers that customers love through a high energy, innovative approach that brings fresh ideas to the table. Key interfaces include : • Category/Trade/Focus Verticals • Business Development • Operations • Merchant Integration Solutions • Advertising • Horizontal Trading • Marketing • Risk & Trust What you will accomplish: • Identify targets and a network of contacts for both the short and long term acquisition of businesses new to eBay. Through running a significant sales pipeline, providing a constant stream of new inventory to site from such brands & sellers for the 'Trading' function to using our regular promotional cycles, it will deliver on a range of critical metrics and success measures. • Work with newly onboarded brands and sellers to deliver on their readiness to trade ensuring they are optimizing the full trading capability of the platform, the role will also build and expand partnerships with marketplace agencies / service providers who have limited presence on eBay today to further drive seller and inventory acquisition to grow the eBay business. • Constantly innovate, develop your operating model to keep pace with the constantly evolving ecommerce and commerce market plus building the team's execution and operational capability, this exciting opening will drive procedural change and business performance. What will you bring: • People leadership: provides direction, coaching & guidance to junior team members within their focus area; whilst supporting their professional development more broadly. • eCommerce & Marketplaces knowledge: a validated background and understanding of the marketplaces/platform market, its competitors and supporting businesses (i.e. listing management; integrators; logistics; customer services) with a clear point of view on what is required for our partners to succeed in this space. Hard Goods (Electronics & Home) experience is required. • New business & commercial expertise: experience in developing new business for a large organization, having led e-commerce commercial teams and consistently delivered strategies effectively even under challenging circumstances. • Relationship management: builds and sustains relationships across all functions and levels internally in the organization, to ensure flawless integration and detailed execution of plans. The ability to apply influencing and negotiation skills with external businesses to build and maintain mutually beneficial commercial relations - with a deep understanding of brand, seller & partner needs, challenges and opportunities for growth. • Strategic & Analytical orientation: a keen strategic and analytical problem solver with the knack of sifting through detail, and putting complex ideas into clear frameworks. Insists on proof in data, peeling back layers to understand root causes, and uses data to drive innovation and decisions. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Jul 03, 2025
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: Do you want to contribute to defining growth for the Refurbished Hard Goods (Electronics & Home) industry? Can you change approaches to positively impact economics, the environment and communities? We have a newly created position for someone to play a pivotal role in driving eBay's position in Refurbished Hard Goods (Electronics & Home). With a passion for sustainability & re-commerce, a background working in Hard Goods (Electronics & Home) business development, this is the perfect opportunity for someone who wants to make a difference in how customers shop! This opening will help shape the Refurbished Hard Goods (Electronics & Home) category strategy, and execute this through acquiring strategically important sellers, brands and retailers to ensure that eBay has the inventory to continue to grow in this area. The Business Development Manager is responsible for building, leading and delivering the end to end acquisition pipeline to optimize the selection of brands and inventory on the eBay platform for customers. We want to hear from you if you have a great marketplace background in acquiring brands and sellers that customers love through a high energy, innovative approach that brings fresh ideas to the table. Key interfaces include : • Category/Trade/Focus Verticals • Business Development • Operations • Merchant Integration Solutions • Advertising • Horizontal Trading • Marketing • Risk & Trust What you will accomplish: • Identify targets and a network of contacts for both the short and long term acquisition of businesses new to eBay. Through running a significant sales pipeline, providing a constant stream of new inventory to site from such brands & sellers for the 'Trading' function to using our regular promotional cycles, it will deliver on a range of critical metrics and success measures. • Work with newly onboarded brands and sellers to deliver on their readiness to trade ensuring they are optimizing the full trading capability of the platform, the role will also build and expand partnerships with marketplace agencies / service providers who have limited presence on eBay today to further drive seller and inventory acquisition to grow the eBay business. • Constantly innovate, develop your operating model to keep pace with the constantly evolving ecommerce and commerce market plus building the team's execution and operational capability, this exciting opening will drive procedural change and business performance. What will you bring: • People leadership: provides direction, coaching & guidance to junior team members within their focus area; whilst supporting their professional development more broadly. • eCommerce & Marketplaces knowledge: a validated background and understanding of the marketplaces/platform market, its competitors and supporting businesses (i.e. listing management; integrators; logistics; customer services) with a clear point of view on what is required for our partners to succeed in this space. Hard Goods (Electronics & Home) experience is required. • New business & commercial expertise: experience in developing new business for a large organization, having led e-commerce commercial teams and consistently delivered strategies effectively even under challenging circumstances. • Relationship management: builds and sustains relationships across all functions and levels internally in the organization, to ensure flawless integration and detailed execution of plans. The ability to apply influencing and negotiation skills with external businesses to build and maintain mutually beneficial commercial relations - with a deep understanding of brand, seller & partner needs, challenges and opportunities for growth. • Strategic & Analytical orientation: a keen strategic and analytical problem solver with the knack of sifting through detail, and putting complex ideas into clear frameworks. Insists on proof in data, peeling back layers to understand root causes, and uses data to drive innovation and decisions. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Into food, drink, hotels? Fancy engaging with the best and most interesting restaurants, bars, pubs, hotels and venues across the UK? An exciting opportunity for a self-motivated and results driven Graduate Business Development Executive to join a market-leading media company specialising in digital marketing & booking solutions for the hospitality and restaurant scene. We're looking for talented people who share our enthusiasm for digital marketing and this fun and lively industry. We strive to create a happy and fulfilling work environment where our employees can excel and succeed in a fun, fast-moving, digital media environment. Role Info: Product / Service: The UK's leading guide to find and book restaurants, bars, venues and events. Facts & Figures: We are the market-leading independent restaurant commentator, with reviews of over 13,000 London and UK restaurants, venues and bars. The value of restaurant reservations through our business is estimated to exceed £150m a year. Your Skills: Self-motivated, confident, commercial and results driven with excellent communication skills and an interest in developing good sales skills. Retail or Hospitality experience. Customer focused. Skills Level. Junior / Graduate 0-2 years experience. Ideally 1-2 years. About Us: For almost 30 years, we have been the market-leading independent restaurant commentator, with up-to-date reviews of over 13,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. Our market-leading website helps people find the right restaurants and venues for their events while at the same time giving restaurants, bars, pubs or other venues the opportunity to promote themselves with various digital marketing tools. We also publish our Top 100 Restaurants in the UK and London awards. Key Responsibilities: + Sourcing new client prospects and their decision makers + Selling digital marketing services to restaurants, pubs, bars, 4 and 5 Star hotels and other venues such as museums, football clubs etc. + Presenting and selling digital marketing solutions within the main channels - Restaurants/Bars, Private and Group Dining, Events and Parties, Weddings and Christmas + Presenting and selling our new Reward scheme which using the latest FinTech cardlinking technology approved by Visa, Mastercard and Amex + Educating clients to understand the features and benefits of the product + Nurturing existing customers and driving upselling initiatives + Creating proposals based on client requirements and data insights About You: Required: + Self-motivated, confident, commercial and results driven + Good written and oral communication skills + Good organisational skills and time management + Confidence to communicate and present at all levels + Highly coachable and eager to learn and grow in your career + Eligibility to work in the UK without restrictions Training You Will Receive: + How to present, sell and the psychology of selling + How to negotiate and close deals + SEO and digital marketing + Background knowledge of the hospitality industry + CRM systems and account management + Content management systems What's on Offer: + Competitive salary and regular progression opportunities + 25 days holiday + bank holidays + Monthly office socials (From axe throwing to Champagne tasting) + An extra day off for your birthday (with an obligatory caterpillar cake waiting for you on your return to office) + Cycle to work scheme + Healthy snacks in the office + EMI share options Interested? Apply here for a fast-track path to the Hiring Manager! Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Executive, Sales Development Representative, Sales Executive, Internal Sales, New Business Development, Account Manager, Lead Generation, Sales Executive, Business Development Representative, Restaurant Booking, Restaurant Review, Hospitality Marketing, Graduate Sales, Junior Sales Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jul 03, 2025
Full time
Into food, drink, hotels? Fancy engaging with the best and most interesting restaurants, bars, pubs, hotels and venues across the UK? An exciting opportunity for a self-motivated and results driven Graduate Business Development Executive to join a market-leading media company specialising in digital marketing & booking solutions for the hospitality and restaurant scene. We're looking for talented people who share our enthusiasm for digital marketing and this fun and lively industry. We strive to create a happy and fulfilling work environment where our employees can excel and succeed in a fun, fast-moving, digital media environment. Role Info: Product / Service: The UK's leading guide to find and book restaurants, bars, venues and events. Facts & Figures: We are the market-leading independent restaurant commentator, with reviews of over 13,000 London and UK restaurants, venues and bars. The value of restaurant reservations through our business is estimated to exceed £150m a year. Your Skills: Self-motivated, confident, commercial and results driven with excellent communication skills and an interest in developing good sales skills. Retail or Hospitality experience. Customer focused. Skills Level. Junior / Graduate 0-2 years experience. Ideally 1-2 years. About Us: For almost 30 years, we have been the market-leading independent restaurant commentator, with up-to-date reviews of over 13,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. Our market-leading website helps people find the right restaurants and venues for their events while at the same time giving restaurants, bars, pubs or other venues the opportunity to promote themselves with various digital marketing tools. We also publish our Top 100 Restaurants in the UK and London awards. Key Responsibilities: + Sourcing new client prospects and their decision makers + Selling digital marketing services to restaurants, pubs, bars, 4 and 5 Star hotels and other venues such as museums, football clubs etc. + Presenting and selling digital marketing solutions within the main channels - Restaurants/Bars, Private and Group Dining, Events and Parties, Weddings and Christmas + Presenting and selling our new Reward scheme which using the latest FinTech cardlinking technology approved by Visa, Mastercard and Amex + Educating clients to understand the features and benefits of the product + Nurturing existing customers and driving upselling initiatives + Creating proposals based on client requirements and data insights About You: Required: + Self-motivated, confident, commercial and results driven + Good written and oral communication skills + Good organisational skills and time management + Confidence to communicate and present at all levels + Highly coachable and eager to learn and grow in your career + Eligibility to work in the UK without restrictions Training You Will Receive: + How to present, sell and the psychology of selling + How to negotiate and close deals + SEO and digital marketing + Background knowledge of the hospitality industry + CRM systems and account management + Content management systems What's on Offer: + Competitive salary and regular progression opportunities + 25 days holiday + bank holidays + Monthly office socials (From axe throwing to Champagne tasting) + An extra day off for your birthday (with an obligatory caterpillar cake waiting for you on your return to office) + Cycle to work scheme + Healthy snacks in the office + EMI share options Interested? Apply here for a fast-track path to the Hiring Manager! Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Executive, Sales Development Representative, Sales Executive, Internal Sales, New Business Development, Account Manager, Lead Generation, Sales Executive, Business Development Representative, Restaurant Booking, Restaurant Review, Hospitality Marketing, Graduate Sales, Junior Sales Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. Apply for this Job Full Name: Email: Phone Number: Upload a CV: Cover Note: OR upload your Cover Note: Other Attachments (e.g. design portfolio) Attachments 20Mb max size total (combined) We take your privacy seriously and will only use your personal information to administer your application. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
An exciting opportunity has arisen for an experienced UK energy policy professional to join a high-profile strategic advisory consultancy. This role is ideal for someone with a deep understanding of the UK energy policy landscape who wants to influence key political developments and support top-tier clients across industry sectors. You'll play a central role in advising clients on navigating government policy, formulating engagement strategies, and integrating energy policy insights into broader corporate communications and business strategies. Energy Policy Senior Consultant Specialist Key Responsibilities Advise senior clients on UK energy policy developments and political trends Develop policy positions, stakeholder engagement plans, and responses to government consultations Support client communication strategies with political insight and risk assessments Manage day-to-day client relationships and lead multidisciplinary teams across integrated projects Provide strategic counsel during both proactive campaigns and crisis situations Collaborate with other consultancy teams on high-impact client work across various sectors Contribute to business development and lead on new opportunities Act as a mentor and guide for junior colleagues, supporting their growth and development Share political intelligence and best practice insights across teams and client networks Energy Policy Senior Consultant Specialist Key Requirements Deep knowledge of UK energy policy, including funding schemes (e.g., IETF, Emissions Trading Scheme), industrial decarbonisation strategies, and future cost of energy implications Awareness of international energy policy linkages, including EU carbon border adjustment mechanisms Ability to translate policy expertise into actionable client advice Strategic thinker with experience supporting public affairs campaigns and stakeholder mapping Strong verbal and written communication skills, with confidence advising senior stakeholders Demonstrated experience managing accounts and contributing to client growth Effective team leader and mentor with strong interpersonal and organisational skills Passion for politics, public affairs, and energy transformation If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communications , Government Relations , Public Affairs , Digital Marketing, Sustainability, and C-Suite recruitment. Please click here to find out more about Hanson Search . We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here .
Jul 03, 2025
Full time
An exciting opportunity has arisen for an experienced UK energy policy professional to join a high-profile strategic advisory consultancy. This role is ideal for someone with a deep understanding of the UK energy policy landscape who wants to influence key political developments and support top-tier clients across industry sectors. You'll play a central role in advising clients on navigating government policy, formulating engagement strategies, and integrating energy policy insights into broader corporate communications and business strategies. Energy Policy Senior Consultant Specialist Key Responsibilities Advise senior clients on UK energy policy developments and political trends Develop policy positions, stakeholder engagement plans, and responses to government consultations Support client communication strategies with political insight and risk assessments Manage day-to-day client relationships and lead multidisciplinary teams across integrated projects Provide strategic counsel during both proactive campaigns and crisis situations Collaborate with other consultancy teams on high-impact client work across various sectors Contribute to business development and lead on new opportunities Act as a mentor and guide for junior colleagues, supporting their growth and development Share political intelligence and best practice insights across teams and client networks Energy Policy Senior Consultant Specialist Key Requirements Deep knowledge of UK energy policy, including funding schemes (e.g., IETF, Emissions Trading Scheme), industrial decarbonisation strategies, and future cost of energy implications Awareness of international energy policy linkages, including EU carbon border adjustment mechanisms Ability to translate policy expertise into actionable client advice Strategic thinker with experience supporting public affairs campaigns and stakeholder mapping Strong verbal and written communication skills, with confidence advising senior stakeholders Demonstrated experience managing accounts and contributing to client growth Effective team leader and mentor with strong interpersonal and organisational skills Passion for politics, public affairs, and energy transformation If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communications , Government Relations , Public Affairs , Digital Marketing, Sustainability, and C-Suite recruitment. Please click here to find out more about Hanson Search . We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here .
The speed read A perfectly structured design and communications agency is looking for an account executive or junior account manager that s ready to take a leap forward. The facts: This agency knows how to help their team get on. They have enough structure and process to support you, with enough space to give you freedom to run your own projects, so that you are encouraged to build out your skills. You will be client facing from the get-go. You ll have: Above all, a need to get your kicks by seeing a project smoothly delivered. A few stories to tell that may include: organising a website or some b2b content, putting together a magazine (print or digital), managing a campaign or just co-ordinating the elements of any commercial design project like a microsite or a small branding project. A sense of how to put a reasonable schedule together and the kind of questions to ask to figure project elements out. 1 or 2 years experience managing creative, design or communications projects. You understand the cadence of work in a creative team An interest in design communications and how business stories get told. This agency is unapologetically b2b, so you like serious content. Perhaps co-ordinated photographers or illustrators and liaised internally with different people to put creative jigsaw pieces together. A decent head for numbers and have managed a budget. You ll be: Horribly organised. You love a peek around a corner. A positive presence in the team. You love sticking your hand up as you get the chance to learn. Hybrid, 3 days in studio, but you are the kind of person that wants to get on and be around people. It s a lively studio that attracts sociable types. You like learning from people. Salary circa £30k with great company benefits package including training, healthcare, pension etc.
Jul 03, 2025
Full time
The speed read A perfectly structured design and communications agency is looking for an account executive or junior account manager that s ready to take a leap forward. The facts: This agency knows how to help their team get on. They have enough structure and process to support you, with enough space to give you freedom to run your own projects, so that you are encouraged to build out your skills. You will be client facing from the get-go. You ll have: Above all, a need to get your kicks by seeing a project smoothly delivered. A few stories to tell that may include: organising a website or some b2b content, putting together a magazine (print or digital), managing a campaign or just co-ordinating the elements of any commercial design project like a microsite or a small branding project. A sense of how to put a reasonable schedule together and the kind of questions to ask to figure project elements out. 1 or 2 years experience managing creative, design or communications projects. You understand the cadence of work in a creative team An interest in design communications and how business stories get told. This agency is unapologetically b2b, so you like serious content. Perhaps co-ordinated photographers or illustrators and liaised internally with different people to put creative jigsaw pieces together. A decent head for numbers and have managed a budget. You ll be: Horribly organised. You love a peek around a corner. A positive presence in the team. You love sticking your hand up as you get the chance to learn. Hybrid, 3 days in studio, but you are the kind of person that wants to get on and be around people. It s a lively studio that attracts sociable types. You like learning from people. Salary circa £30k with great company benefits package including training, healthcare, pension etc.
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've builtOpenDoorforAmazon. OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process.OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUTTHE ROLE We are searching for a talented and enthusiastic individual to join ourOpenDoorteam as aImplementationalPlanning Manager.This is a full-time position based in London. The Role will report toImplementational Planning Executiveand will manage a team ofmatrixedWPP Open team. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Media planning: Develop an in-depth understanding of media channels(Social platforms, Programmatic and IO based display)including where, when and how to use them based on the client brief. Have a skilled knowledge of industryplatformplanning tools(social platforms, Prog insights, partners insights, our own reporting insights)and be able to train other team members. Have a skilled understanding of industry best practices anddigitaltheoryto drive digital cross channel planning andoptimization Lead and manage the pan regional buying of multi-market IO / partnership buys I.E. twitch, yahoo, Fandom buys which can't be bought programmatically and unlock a layer of value for Amazon. Develop a fundamental knowledge ofOpenDoorPurchase Journey thinking and Provocative Planning Philosophy. Plan and buy directly Pan regional IO based mediafor multi market campaigns with pan regional partners likespotify, twitch, etc. Campaign management: Ownership of campaign activity including briefing teams, collating response, managing client's deliverables, and ensuring accuracy across all workstreams. Run andanalysereports includingday to day reporting for all digital channels, publisher reports, local market reporting to create a holistic overview of insights and actions forXCM. Work closely with thecommsplanning and activation teams to ensure the day-to-day account is run efficiently and effectively. Be able to bring in specialist teams where needed to work on briefs and client questions. Ensure financial management processes are always excellent and met in a timely manner. Effective communication: Become a trusted main day-to-day contact for junior clients, learning their business and ways of working. Ensuring that all requests & queries are answered with accuracy and in a timely manner. Support in managing Planning Executives to ensure they are on track with daily tasks, mentor and challenge them with new projects to develop their career. Start to develop a proactive problem-solving mindset but know when to flag any issues or concerns with Planning Director. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Develops breadth and depth of industry understanding. Becomes confident using tools, technology, techniques and systems andis able totrain others. Comfortable presenting bothdirectlyfrom platform (OS, Architect etc) and developing a story from data but delivered outside of platform (social planning tools, prog tools, publisher insights, client insights and comms planning teams insights and research) translating that into actionable activation plans. Can confidently answer client questions and liaise with internal teams on best solutions to use. Delivers accurate reports with value-added insights and actionable findings to improve campaign performance. Be accountable for the ongoing management of campaign budgets.E.gfinance reconciliations Entertainment category experience Multi-market experience Ability to thrive in a fast-paced, dynamic environment whilst maintaining a partnership focus throughout BONUS POINTS Teaches others the importance of accuracy and thoroughness so that sufficiently detailed information is logged correctly. Familiarity with Amazons way of working (e.g. narratives overpowerpoint) and their leadership principles Familiarity with Amazon Ads Understanding of Amazon's ecosystem Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Jul 03, 2025
Full time
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About OpenDoor: A Leading WPP Media Brand ABOUT WPP & OPENDOOR At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've builtOpenDoorforAmazon. OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process.OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUTTHE ROLE We are searching for a talented and enthusiastic individual to join ourOpenDoorteam as aImplementationalPlanning Manager.This is a full-time position based in London. The Role will report toImplementational Planning Executiveand will manage a team ofmatrixedWPP Open team. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Media planning: Develop an in-depth understanding of media channels(Social platforms, Programmatic and IO based display)including where, when and how to use them based on the client brief. Have a skilled knowledge of industryplatformplanning tools(social platforms, Prog insights, partners insights, our own reporting insights)and be able to train other team members. Have a skilled understanding of industry best practices anddigitaltheoryto drive digital cross channel planning andoptimization Lead and manage the pan regional buying of multi-market IO / partnership buys I.E. twitch, yahoo, Fandom buys which can't be bought programmatically and unlock a layer of value for Amazon. Develop a fundamental knowledge ofOpenDoorPurchase Journey thinking and Provocative Planning Philosophy. Plan and buy directly Pan regional IO based mediafor multi market campaigns with pan regional partners likespotify, twitch, etc. Campaign management: Ownership of campaign activity including briefing teams, collating response, managing client's deliverables, and ensuring accuracy across all workstreams. Run andanalysereports includingday to day reporting for all digital channels, publisher reports, local market reporting to create a holistic overview of insights and actions forXCM. Work closely with thecommsplanning and activation teams to ensure the day-to-day account is run efficiently and effectively. Be able to bring in specialist teams where needed to work on briefs and client questions. Ensure financial management processes are always excellent and met in a timely manner. Effective communication: Become a trusted main day-to-day contact for junior clients, learning their business and ways of working. Ensuring that all requests & queries are answered with accuracy and in a timely manner. Support in managing Planning Executives to ensure they are on track with daily tasks, mentor and challenge them with new projects to develop their career. Start to develop a proactive problem-solving mindset but know when to flag any issues or concerns with Planning Director. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Develops breadth and depth of industry understanding. Becomes confident using tools, technology, techniques and systems andis able totrain others. Comfortable presenting bothdirectlyfrom platform (OS, Architect etc) and developing a story from data but delivered outside of platform (social planning tools, prog tools, publisher insights, client insights and comms planning teams insights and research) translating that into actionable activation plans. Can confidently answer client questions and liaise with internal teams on best solutions to use. Delivers accurate reports with value-added insights and actionable findings to improve campaign performance. Be accountable for the ongoing management of campaign budgets.E.gfinance reconciliations Entertainment category experience Multi-market experience Ability to thrive in a fast-paced, dynamic environment whilst maintaining a partnership focus throughout BONUS POINTS Teaches others the importance of accuracy and thoroughness so that sufficiently detailed information is logged correctly. Familiarity with Amazons way of working (e.g. narratives overpowerpoint) and their leadership principles Familiarity with Amazon Ads Understanding of Amazon's ecosystem Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
