2nd Line Support Technician Location: Norwich Outskirts Salary: £30,000 - £36,000 + Pension Hours: Monday-Friday, 40 hours per week If you thrive on problem-solving, enjoy variety, and want to progress your technical career within a supportive and people-focused environment, this role is an excellent fit. We're partnering with a leading technology and digital services company to hire a motivated and technically strong 2nd Line Support Technician. This is an exciting opportunity to join a fast-growing, values-driven business working on major IT infrastructure projects while delivering outstanding customer service. About the Role As a 2nd Line Support Technician, you will play a key role in delivering exceptional client support both remotely and on-site. You'll work across a wide range of technologies and have the opportunity to take the technical lead on projects, influence long-term client IT strategies, and specialise in chosen areas over time. You'll be supporting small to medium-sized business networks, servers, cloud systems, and various IT infrastructure components across diverse industries. Following a successful probation period, you may work one day per week from home (subject to policy requirements). Core skills required: Strong communication and client-facing ability Solid troubleshooting skills across: o Router installations & basic firewall setup o SSL VPN configuration o Acronis backup setup & troubleshooting o Network switches o Server & monitoring alerts o Active Directory / Azure AD o Office 365 migrations & management o SharePoint deployment o Public Wi-Fi o UPS & NAS o Microsoft Intune Ability to write clear technical procedures Well organised, responsible, and able to manage assigned tasks Strong structured approach to problem solving Full UK driving licence (essential) Nice-to-have: 2+ years supporting SMEs within an MSP / outsourced IT provider Experience logging time on tickets/ticketing systems Day-to-Day Responsibilities Setting up & supporting SME networks Remote & on-site support of PCs and servers (Win10, Win11, ) Installing business computer systems Office 365 installs, maintenance & migrations Supporting customer applications Microsoft Exchange 2016/2019 administration Email account setup & DNS management IP phone system administration (web-based) Providing technical leadership to shape long-term client IT strategies Working with a broad client base across various sectors Exposure to new technology tailored to clients' needs Opportunity to specialise and develop niche knowledge areas You'll receive: Competitive salary + regular reviews Free parking at all locations Monthly performance awards + annual awards event Clear technical & managerial progression opportunities Balanced workflow to support mental wellbeing 33 days holiday (incl. bank hols), rising to 35 with service Flexible working requests considered Buy & sell holiday scheme Hybrid working Short-term sick pay & Income Protection Enhanced maternity/paternity packages Parental Returners Programme Vitality private health insurance Aviva Smart Health (GP, nutrition, mental health, etc.) Electric car scheme (after 12 months) Free flu jabs & fruit Confidential life coach access Perkbox membership Interest-free 12-month loans Fully funded social & community events Lunch & Learn sessions Feedback-driven culture with real influence Development plans tailored to your goals Ready to take the next step in your IT career? Apply today and join a team where your skills and contributions truly make an impact !
Aug 26, 2026
Full time
2nd Line Support Technician Location: Norwich Outskirts Salary: £30,000 - £36,000 + Pension Hours: Monday-Friday, 40 hours per week If you thrive on problem-solving, enjoy variety, and want to progress your technical career within a supportive and people-focused environment, this role is an excellent fit. We're partnering with a leading technology and digital services company to hire a motivated and technically strong 2nd Line Support Technician. This is an exciting opportunity to join a fast-growing, values-driven business working on major IT infrastructure projects while delivering outstanding customer service. About the Role As a 2nd Line Support Technician, you will play a key role in delivering exceptional client support both remotely and on-site. You'll work across a wide range of technologies and have the opportunity to take the technical lead on projects, influence long-term client IT strategies, and specialise in chosen areas over time. You'll be supporting small to medium-sized business networks, servers, cloud systems, and various IT infrastructure components across diverse industries. Following a successful probation period, you may work one day per week from home (subject to policy requirements). Core skills required: Strong communication and client-facing ability Solid troubleshooting skills across: o Router installations & basic firewall setup o SSL VPN configuration o Acronis backup setup & troubleshooting o Network switches o Server & monitoring alerts o Active Directory / Azure AD o Office 365 migrations & management o SharePoint deployment o Public Wi-Fi o UPS & NAS o Microsoft Intune Ability to write clear technical procedures Well organised, responsible, and able to manage assigned tasks Strong structured approach to problem solving Full UK driving licence (essential) Nice-to-have: 2+ years supporting SMEs within an MSP / outsourced IT provider Experience logging time on tickets/ticketing systems Day-to-Day Responsibilities Setting up & supporting SME networks Remote & on-site support of PCs and servers (Win10, Win11, ) Installing business computer systems Office 365 installs, maintenance & migrations Supporting customer applications Microsoft Exchange 2016/2019 administration Email account setup & DNS management IP phone system administration (web-based) Providing technical leadership to shape long-term client IT strategies Working with a broad client base across various sectors Exposure to new technology tailored to clients' needs Opportunity to specialise and develop niche knowledge areas You'll receive: Competitive salary + regular reviews Free parking at all locations Monthly performance awards + annual awards event Clear technical & managerial progression opportunities Balanced workflow to support mental wellbeing 33 days holiday (incl. bank hols), rising to 35 with service Flexible working requests considered Buy & sell holiday scheme Hybrid working Short-term sick pay & Income Protection Enhanced maternity/paternity packages Parental Returners Programme Vitality private health insurance Aviva Smart Health (GP, nutrition, mental health, etc.) Electric car scheme (after 12 months) Free flu jabs & fruit Confidential life coach access Perkbox membership Interest-free 12-month loans Fully funded social & community events Lunch & Learn sessions Feedback-driven culture with real influence Development plans tailored to your goals Ready to take the next step in your IT career? Apply today and join a team where your skills and contributions truly make an impact !
Overview Shape the transport of tomorrow. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life. As a Senior Engineer in our Highways and Active Travel team, you'll be pivotal in implementing ideas that shape the future of how we move. We work on a large variety of significant and challenging projects, both locally and across the UK, such as A9 Dualling, A83 Rest and Be Thankful, George Street and St. Andrew Square Regeneration, East Airdrie Link Road, Borders Greenway, Lower Thames Crossing and Eastwood Active Travel Network, alongside as a large portfolio of other local transport projects with Local Authorities and Contractors. You'll feel a great sense of pride in shaping high-quality designs across new build, renewal, maintenance, and assessment works. Collaborate with national and international design teams, using your insight and leadership to generate positive, sustainable impacts on society and the environment. Whilst we offer flexible working policies, this role would require you to be based on either our Glasgow or Edinburgh office a minimum of 3 days per week. Your role Leading technical delivery of highways and/or active travel engineering projects and key technical input into multi-disciplinary projects. Maintaining and developing excellent client relationships. Development of a team of engineers, technicians and apprentices. Developing works cost estimates. Checking, reviewing and overseeing the work of others. Working collaboratively in a multi-disciplinary global team, for delivery of projects. Support the business in winning work including representing the business at networking events, inputting into bids and tenders and establish, maintain and develop relationships with existing and prospective internal and external clients. About you BEng or MEng in Civil Engineering or Professionally Qualified, or near qualified at Chartered or Incorporated Engineer Level. Experience/knowledge of the design and design process involved in highways and/or active travel schemes. Proven ability to advise clients on technical matters. Proven ability to coach and develop team members. Experience of cost and programme management. A willingness to work flexibly to deliver projects to time and budget. Experience of pricing and bidding on tender opportunities.Self-motivated and able to work both single-handedly as well as within a larger multi-discipline team in directing and managing packages of work to completion. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.
Aug 24, 2026
Full time
Overview Shape the transport of tomorrow. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life. As a Senior Engineer in our Highways and Active Travel team, you'll be pivotal in implementing ideas that shape the future of how we move. We work on a large variety of significant and challenging projects, both locally and across the UK, such as A9 Dualling, A83 Rest and Be Thankful, George Street and St. Andrew Square Regeneration, East Airdrie Link Road, Borders Greenway, Lower Thames Crossing and Eastwood Active Travel Network, alongside as a large portfolio of other local transport projects with Local Authorities and Contractors. You'll feel a great sense of pride in shaping high-quality designs across new build, renewal, maintenance, and assessment works. Collaborate with national and international design teams, using your insight and leadership to generate positive, sustainable impacts on society and the environment. Whilst we offer flexible working policies, this role would require you to be based on either our Glasgow or Edinburgh office a minimum of 3 days per week. Your role Leading technical delivery of highways and/or active travel engineering projects and key technical input into multi-disciplinary projects. Maintaining and developing excellent client relationships. Development of a team of engineers, technicians and apprentices. Developing works cost estimates. Checking, reviewing and overseeing the work of others. Working collaboratively in a multi-disciplinary global team, for delivery of projects. Support the business in winning work including representing the business at networking events, inputting into bids and tenders and establish, maintain and develop relationships with existing and prospective internal and external clients. About you BEng or MEng in Civil Engineering or Professionally Qualified, or near qualified at Chartered or Incorporated Engineer Level. Experience/knowledge of the design and design process involved in highways and/or active travel schemes. Proven ability to advise clients on technical matters. Proven ability to coach and develop team members. Experience of cost and programme management. A willingness to work flexibly to deliver projects to time and budget. Experience of pricing and bidding on tender opportunities.Self-motivated and able to work both single-handedly as well as within a larger multi-discipline team in directing and managing packages of work to completion. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive. Shape the future We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job, you're stepping into a career where you can make a real difference. Grow with us We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive. Win as a Team You will join a well established UK Specialty Client Services function, supporting the delivery of complex multinational programmes across a range of specialist lines. Your role will be central to ensuring high quality service for brokers and customers, helping to deliver consistent outcomes and supporting long term relationships. You will contribute to a collaborative environment where knowledge sharing, continuous improvement and excellent communication are key to success, while being supported with opportunities to grow and progress your career. You'll make an impact by: Managing multinational and service intensive accounts, ensuring accurate handling from submission through to policy placement and ongoing servicing. Interpreting underwriting materials and identifying any gaps, raising queries where needed to ensure complete and accurate programme delivery. Delivering effective coordination of global policy placement, including issuing instructions, resolving queries and aligning with underwriting expectations. Maintaining excellent relationships with brokers, customers and internal stakeholders, ensuring clear communication and timely updates throughout the policy lifecycle. Producing policy documentation, invoices and endorsements accurately, while ensuring service standards and timelines are consistently met. Supporting technical referrals and providing guidance to colleagues, sharing knowledge to promote best practice across the team. Contributing to month end financials and supporting accurate reporting through attention to detail and accountability. Identifying opportunities to improve processes, enhance efficiency and strengthen service quality across your work. Your skills and experience: Experience within insurance from either an Underwriting, Underwriting Support or Claims background Words issuance experience is essential Some understanding of complex or multinational insurance programmes would be highly beneficial Excellent communication skills, enabling effective collaboration with a wide range of stakeholders. Ability to build and maintain positive working relationships with brokers, customers and internal teams. High level of organisation, with the ability to manage multiple priorities while maintaining accuracy and service standards. Ability to provide technical guidance and support to colleagues, contributing to a collaborative and supportive team environment. Good knowledge of Microsoft Excel and the ability to work effectively with policy administration systems Why you'll love it here Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to: Annual discretionary bonus Up to 11% pension contributions Hybrid working + flexible hours 25 days annual leave + bank holidays + buy/sell options Career development and mentoring Inclusive culture + employee networks Share investment options Our DEI commitment We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance. If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we're here to support you.
Aug 24, 2026
Full time
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive. Shape the future We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job, you're stepping into a career where you can make a real difference. Grow with us We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive. Win as a Team You will join a well established UK Specialty Client Services function, supporting the delivery of complex multinational programmes across a range of specialist lines. Your role will be central to ensuring high quality service for brokers and customers, helping to deliver consistent outcomes and supporting long term relationships. You will contribute to a collaborative environment where knowledge sharing, continuous improvement and excellent communication are key to success, while being supported with opportunities to grow and progress your career. You'll make an impact by: Managing multinational and service intensive accounts, ensuring accurate handling from submission through to policy placement and ongoing servicing. Interpreting underwriting materials and identifying any gaps, raising queries where needed to ensure complete and accurate programme delivery. Delivering effective coordination of global policy placement, including issuing instructions, resolving queries and aligning with underwriting expectations. Maintaining excellent relationships with brokers, customers and internal stakeholders, ensuring clear communication and timely updates throughout the policy lifecycle. Producing policy documentation, invoices and endorsements accurately, while ensuring service standards and timelines are consistently met. Supporting technical referrals and providing guidance to colleagues, sharing knowledge to promote best practice across the team. Contributing to month end financials and supporting accurate reporting through attention to detail and accountability. Identifying opportunities to improve processes, enhance efficiency and strengthen service quality across your work. Your skills and experience: Experience within insurance from either an Underwriting, Underwriting Support or Claims background Words issuance experience is essential Some understanding of complex or multinational insurance programmes would be highly beneficial Excellent communication skills, enabling effective collaboration with a wide range of stakeholders. Ability to build and maintain positive working relationships with brokers, customers and internal teams. High level of organisation, with the ability to manage multiple priorities while maintaining accuracy and service standards. Ability to provide technical guidance and support to colleagues, contributing to a collaborative and supportive team environment. Good knowledge of Microsoft Excel and the ability to work effectively with policy administration systems Why you'll love it here Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to: Annual discretionary bonus Up to 11% pension contributions Hybrid working + flexible hours 25 days annual leave + bank holidays + buy/sell options Career development and mentoring Inclusive culture + employee networks Share investment options Our DEI commitment We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance. If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we're here to support you.
Planner/ Administrator 3-Month Temporary Contract £16.30 per hour Monday-Friday Essex & Suffolk Water - Chelmsford Hybrid - 3 days working from home We are currently looking for an organised and proactive Planner to join our client's team on a 3-month temporary contract. This is a fantastic opportunity for someone with experience in scheduling, coordination and working in a fast-paced, reactive environment. As a Planner, you will be responsible for the effective scheduling and coordination of field activities, ensuring our Technicians and Operatives have the right resources and information to maintain the water and sewerage networks. You will play an important role in ensuring work is completed efficiently, safely and in line with regulatory requirements and agreed service levels, while helping us deliver an excellent service to our customers. Key Responsibilities Manage daily workloads using corporate systems, balancing tasks and available resources to ensure activities are delivered within regulatory requirements and agreed service levels. React quickly to in-day changes and urgent tasks, using your judgement and experience to determine the best course of action. Monitor and maintain corporate systems, ensuring they accurately reflect field activity and resource availability. Develop a strong technical awareness of field activities and understand what is required to deliver work successfully. Plan work in accordance with street works legislation, including the New Roads and Street Works Act. Serve notices to local authorities within the required timescales. Support colleagues and planning teams across different regions when required. Manage multiple demands effectively and prioritise workloads in a reactive environment. Liaise with customers and colleagues professionally, building and maintaining excellent working relationships. We are looking for someone who is: Highly organised with excellent attention to detail. Confident managing competing priorities and changing demands. Experienced in scheduling work and coordinating resources. Comfortable working to deadlines in a busy, reactive environment. A confident communicator with strong customer service skills. Able to use their own initiative and make sound decisions under pressure. Ideally experienced within utilities, water, highways, street works or a similar operational environment. Knowledgeable of street works legislation and regulatory requirements is desirable. If you are an organised, customer-focused Planner who enjoys coordinating people and resources in a busy operational environment, we would love to hear from you.
Aug 19, 2026
Full time
Planner/ Administrator 3-Month Temporary Contract £16.30 per hour Monday-Friday Essex & Suffolk Water - Chelmsford Hybrid - 3 days working from home We are currently looking for an organised and proactive Planner to join our client's team on a 3-month temporary contract. This is a fantastic opportunity for someone with experience in scheduling, coordination and working in a fast-paced, reactive environment. As a Planner, you will be responsible for the effective scheduling and coordination of field activities, ensuring our Technicians and Operatives have the right resources and information to maintain the water and sewerage networks. You will play an important role in ensuring work is completed efficiently, safely and in line with regulatory requirements and agreed service levels, while helping us deliver an excellent service to our customers. Key Responsibilities Manage daily workloads using corporate systems, balancing tasks and available resources to ensure activities are delivered within regulatory requirements and agreed service levels. React quickly to in-day changes and urgent tasks, using your judgement and experience to determine the best course of action. Monitor and maintain corporate systems, ensuring they accurately reflect field activity and resource availability. Develop a strong technical awareness of field activities and understand what is required to deliver work successfully. Plan work in accordance with street works legislation, including the New Roads and Street Works Act. Serve notices to local authorities within the required timescales. Support colleagues and planning teams across different regions when required. Manage multiple demands effectively and prioritise workloads in a reactive environment. Liaise with customers and colleagues professionally, building and maintaining excellent working relationships. We are looking for someone who is: Highly organised with excellent attention to detail. Confident managing competing priorities and changing demands. Experienced in scheduling work and coordinating resources. Comfortable working to deadlines in a busy, reactive environment. A confident communicator with strong customer service skills. Able to use their own initiative and make sound decisions under pressure. Ideally experienced within utilities, water, highways, street works or a similar operational environment. Knowledgeable of street works legislation and regulatory requirements is desirable. If you are an organised, customer-focused Planner who enjoys coordinating people and resources in a busy operational environment, we would love to hear from you.
Pensions TechnicianHome Based or Hybrid (Home/Liverpool)This role would be available as an internal secondment opportunity on agreement with your business area. We recommend you speak to your line manager to understand if it's possible to undertake a secondment before applying.We are looking for a Pensions Technician to join a new team in the Consulting business of Capita Pensions Solutions and support the CSPS contract.The Consulting division was created to better enable us to fulfil the long-term strategic objectives of our business and to empower us to better excite our clients and provide them, and their members, with better outcomes.We are continuously looking to improve the services and products we provide to our clients, with a focus on people and the use of technology to achieve this goal. This positions us, and you, to be at the forefront of a rapidly growing and advancing organisation and industry.The team you will be joining collects, organises and evaluates data from across the business to make informed decisions and improve business insight. You will be working on projects to support and manage data deliverables. These projects can include calculations, rectifications and mailings.This is the perfect role for someone who is passionate about data, has pensions experience including calculations and complex case work and would like to work in a project-based role.This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.Job title:Pension TechnicianJob Description:Key responsibilitiesTo work with the Senior Pensions Technicians and a Lead Pensions Technician to work on complex case work and pensions data projects, identifying time scales, deliverables, quality, through to sign off and driving the planning process through effective action planningTo be responsible for the accuracy and quality of data and projects.Work with colleagues and stakeholders in the delivery of cyclical activities and projects, identifying time scales, deliverables, quality, through to sign off, driving the planning process through effective action planningMaintain up-to-date knowledge of processes, procedures and productsBuild, maintain and enhance individual and team competence in order to improve deliveryRegularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risksWhat we're looking forEssentialDB pensions experience including building calculations and complex case workExcel - Demonstrate the ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling).Excel - Can use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines.Excel - Can import data/text files and use data validationProject management skillsDesirablePublic Sector pensions experienceAbout Capita Pension SolutionsAt Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2026 and beyond.What's in it for you?23 days' holiday (rising to 27) with the opportunity to buy extra leaveCompany matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformWhat we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgroundsAccess to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at .Location:Home-Based - GBR,United KingdomTime Type:Full timeContract Type:Permanent
Aug 13, 2026
Full time
Pensions TechnicianHome Based or Hybrid (Home/Liverpool)This role would be available as an internal secondment opportunity on agreement with your business area. We recommend you speak to your line manager to understand if it's possible to undertake a secondment before applying.We are looking for a Pensions Technician to join a new team in the Consulting business of Capita Pensions Solutions and support the CSPS contract.The Consulting division was created to better enable us to fulfil the long-term strategic objectives of our business and to empower us to better excite our clients and provide them, and their members, with better outcomes.We are continuously looking to improve the services and products we provide to our clients, with a focus on people and the use of technology to achieve this goal. This positions us, and you, to be at the forefront of a rapidly growing and advancing organisation and industry.The team you will be joining collects, organises and evaluates data from across the business to make informed decisions and improve business insight. You will be working on projects to support and manage data deliverables. These projects can include calculations, rectifications and mailings.This is the perfect role for someone who is passionate about data, has pensions experience including calculations and complex case work and would like to work in a project-based role.This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.Job title:Pension TechnicianJob Description:Key responsibilitiesTo work with the Senior Pensions Technicians and a Lead Pensions Technician to work on complex case work and pensions data projects, identifying time scales, deliverables, quality, through to sign off and driving the planning process through effective action planningTo be responsible for the accuracy and quality of data and projects.Work with colleagues and stakeholders in the delivery of cyclical activities and projects, identifying time scales, deliverables, quality, through to sign off, driving the planning process through effective action planningMaintain up-to-date knowledge of processes, procedures and productsBuild, maintain and enhance individual and team competence in order to improve deliveryRegularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risksWhat we're looking forEssentialDB pensions experience including building calculations and complex case workExcel - Demonstrate the ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling).Excel - Can use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines.Excel - Can import data/text files and use data validationProject management skillsDesirablePublic Sector pensions experienceAbout Capita Pension SolutionsAt Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2026 and beyond.What's in it for you?23 days' holiday (rising to 27) with the opportunity to buy extra leaveCompany matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformWhat we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgroundsAccess to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at .Location:Home-Based - GBR,United KingdomTime Type:Full timeContract Type:Permanent
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special. Overview As a Technician you will work as an integral member of the School's existing technical team. Reporting to Professor Sergio Rutella, you will assist in the planning, design, and execution of a range of experimental procedures in addition to the maintenance of a range of specialist equipment to support research activities. You will provide technical expertise to research projects led by Professor Rutella, alongside administration duties such as record keeping and ordering consumables. You will adopt high working standards to ensure the Division's technical team continues to be recognised for its service excellence and exemplary Health and Safety record. Main duties and responsibilities Perform research experiments as required. Support the daily running of Professor Rutella's laboratory to ensure continued safe and reliable service excellence. Specific roles & responsibilities: Present data and results to Professor Rutella's research group and wider audiences as required. Perform general laboratory maintenance, including ordering, routine maintenance of equipment, consumables, stocks, etc. Maintain comprehensive, accurate and tidy records of research work, cell line usage etc. Maintain lab databases, including CoSHH, stocks, etc. Provide a high-quality, detailed and effective technical service. Liaise with Professor Rutella regarding potential work, provide guidance, and carry out experimental procedures. Where required provide cost estimates and timescales for work and work materials. Provide technical advice and training/demonstrations in the use of specialised equipment to staff, students, and visitors, ensuring that Health and Safety is maintained throughout. Contribute as part of larger, Division-wide collaborative projects Professor Rutella is involved with to support the achievement of project objectives. Plan experimental tasks up to 3 weeks ahead, although advance planning may vary from 1 week - 3 months ahead depending on the research programme and scale. Provide a high standard of customer service to staff, students, and visitors. Make suggestions for improving service and refer customers to senior colleagues as appropriate. Use, monitor and maintain a range of general and specialist technical equipment to meet the needs of the Division with regard to teaching and experimental work, ensuring minimum impact is caused by faulty equipment. Be involved in the development, testing and construction of new equipment and/or techniques. This involves installing, monitoring and maintaining technical equipment and systems. Maintain an awareness and commitment to the relevant Health and Safety rules and regulations. Provide safety information to staff and students. Carry out and document risk assessments on student and staff activities, maintain training records and liaise with the Division Safety Officer to ensure compliance with legislation and University policies. Work collaboratively across School of Medicine & Population Health divisions, providing support, advice and guidance when required. As a member of staff, you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible. Person Specification Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply. An Ordinary or Higher National Diploma in a relevant scientific field (or have equivalent experience) - Essential (Application/interview) Experience of working in a technical support environment - Desirable (Application/interview) Role-specific skills: Processing of human samples Flow cytometry Cell culture - Essential (Application/interview) Other skills: Molecular biology techniques (PCR, library preparation) Histopathology techniques - Desirable (Application/interview) Excellent knowledge of safe working practices and experience of applying Health and Safety in a laboratory environment - Desirable (Application/interview) Technical professional registration or the willingness to work towards this - Essential (Application/interview) Effective communication skills, both written and verbal, with the ability to communicate to academic, research and technical staff at all levels within the organisation - Essential (Application/interview) Ability to develop creative approaches to problem solving - Essential (Application/interview) Ability to assess and organise resources, and plan and progress work activities - Essential (Application/interview) Ability to work to tight deadlines and with a high degree of accuracy - Essential (Application/interview) Understanding of the health and safety issues relevant to the area and the ability to instil good health and safety practices within a team - Essential (Application/interview) Further Information Grade: G5 Salary: £27,319-£29,588 Work arrangement: Full-time 35 hours per week Duration: 3.5 years Line manager: Professor Sergio Rutella, Professor of Cancer Immunotherapy, SMPH Direct reports: None Our website: For informal enquiries about this job contact Professor Sergio Rutella at Next steps in the recruitment process It is anticipated that the selection process will take place on 25 August 2026. This will consist of an interview and a short power-point presentation. We plan to let candidates know if they have progressed to the selection stage on the week commencing 17 August 2026. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact the Staffing Team at . Our vision and strategic plan We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window). What we offer A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more. Flexible working opportunities, including hybrid working for some roles. Generous pension scheme. A wide range of discounts and rewards on shopping, eating out and travel. A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women's and Parent's networks). Recognition Awards to reward staff who go above and beyond in their role. A commitment to your development access to learning and mentoring schemes; integrated with our Technical Career Route A range of generous family-friendly policies paid time off for parenting and caring emergencies support for those going through the menopause paid time off and support for fertility treatment and more More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window). We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process. We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision ( ) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.
Jul 31, 2026
Full time
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special. Overview As a Technician you will work as an integral member of the School's existing technical team. Reporting to Professor Sergio Rutella, you will assist in the planning, design, and execution of a range of experimental procedures in addition to the maintenance of a range of specialist equipment to support research activities. You will provide technical expertise to research projects led by Professor Rutella, alongside administration duties such as record keeping and ordering consumables. You will adopt high working standards to ensure the Division's technical team continues to be recognised for its service excellence and exemplary Health and Safety record. Main duties and responsibilities Perform research experiments as required. Support the daily running of Professor Rutella's laboratory to ensure continued safe and reliable service excellence. Specific roles & responsibilities: Present data and results to Professor Rutella's research group and wider audiences as required. Perform general laboratory maintenance, including ordering, routine maintenance of equipment, consumables, stocks, etc. Maintain comprehensive, accurate and tidy records of research work, cell line usage etc. Maintain lab databases, including CoSHH, stocks, etc. Provide a high-quality, detailed and effective technical service. Liaise with Professor Rutella regarding potential work, provide guidance, and carry out experimental procedures. Where required provide cost estimates and timescales for work and work materials. Provide technical advice and training/demonstrations in the use of specialised equipment to staff, students, and visitors, ensuring that Health and Safety is maintained throughout. Contribute as part of larger, Division-wide collaborative projects Professor Rutella is involved with to support the achievement of project objectives. Plan experimental tasks up to 3 weeks ahead, although advance planning may vary from 1 week - 3 months ahead depending on the research programme and scale. Provide a high standard of customer service to staff, students, and visitors. Make suggestions for improving service and refer customers to senior colleagues as appropriate. Use, monitor and maintain a range of general and specialist technical equipment to meet the needs of the Division with regard to teaching and experimental work, ensuring minimum impact is caused by faulty equipment. Be involved in the development, testing and construction of new equipment and/or techniques. This involves installing, monitoring and maintaining technical equipment and systems. Maintain an awareness and commitment to the relevant Health and Safety rules and regulations. Provide safety information to staff and students. Carry out and document risk assessments on student and staff activities, maintain training records and liaise with the Division Safety Officer to ensure compliance with legislation and University policies. Work collaboratively across School of Medicine & Population Health divisions, providing support, advice and guidance when required. As a member of staff, you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible. Person Specification Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply. An Ordinary or Higher National Diploma in a relevant scientific field (or have equivalent experience) - Essential (Application/interview) Experience of working in a technical support environment - Desirable (Application/interview) Role-specific skills: Processing of human samples Flow cytometry Cell culture - Essential (Application/interview) Other skills: Molecular biology techniques (PCR, library preparation) Histopathology techniques - Desirable (Application/interview) Excellent knowledge of safe working practices and experience of applying Health and Safety in a laboratory environment - Desirable (Application/interview) Technical professional registration or the willingness to work towards this - Essential (Application/interview) Effective communication skills, both written and verbal, with the ability to communicate to academic, research and technical staff at all levels within the organisation - Essential (Application/interview) Ability to develop creative approaches to problem solving - Essential (Application/interview) Ability to assess and organise resources, and plan and progress work activities - Essential (Application/interview) Ability to work to tight deadlines and with a high degree of accuracy - Essential (Application/interview) Understanding of the health and safety issues relevant to the area and the ability to instil good health and safety practices within a team - Essential (Application/interview) Further Information Grade: G5 Salary: £27,319-£29,588 Work arrangement: Full-time 35 hours per week Duration: 3.5 years Line manager: Professor Sergio Rutella, Professor of Cancer Immunotherapy, SMPH Direct reports: None Our website: For informal enquiries about this job contact Professor Sergio Rutella at Next steps in the recruitment process It is anticipated that the selection process will take place on 25 August 2026. This will consist of an interview and a short power-point presentation. We plan to let candidates know if they have progressed to the selection stage on the week commencing 17 August 2026. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact the Staffing Team at . Our vision and strategic plan We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window). What we offer A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more. Flexible working opportunities, including hybrid working for some roles. Generous pension scheme. A wide range of discounts and rewards on shopping, eating out and travel. A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women's and Parent's networks). Recognition Awards to reward staff who go above and beyond in their role. A commitment to your development access to learning and mentoring schemes; integrated with our Technical Career Route A range of generous family-friendly policies paid time off for parenting and caring emergencies support for those going through the menopause paid time off and support for fertility treatment and more More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window). We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process. We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision ( ) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.
Senior Engineer page is loaded Senior Engineerlocations: GB.Birmingham - Chamberlain Squaretime type: Full timeposted on: Posted Todayjob requisition id: R-152337 Job Description OverviewAtkinsRéalis provides drainage design services to Highway, Local Transport, Rail, Private Developer, Energy and Water markets with some of our key clients being HS2, Highways England and Network Rail along with many of the UK's water companies. An opportunity has become available for a Drainage Design or Surface Water Management Specialist to join our Birmingham team and be part of delivering our diverse portfolio of projects both nationally and increasingly internationally. We are looking for a strong collaborator who can support the team in delivering on projects as part of our national Practice. The Individual: The successful candidate shall demonstrate a comprehensive knowledge of the drainage sector, excellent technical skills across a range of markets. You will be required to undertake a key role in the design of sustainable drainage systems for Infrastructure and Transportation projects and will be responsible for supporting the leadership team in the development of our capability and market offering. Your role Leading the drainage design delivery for our stand-alone projects and often as part of larger multi-disciplinary schemes. Drainage design from concept to detailed design; during construction would be an advantage but is not essential. A familiar and extensive use of digital software solutions in drainage design underpinned by sound engineering knowledge. Working within the BIM environment, including but not limited to 3D modelling and Common Data Environments. Overseeing and checking the production of drainage designs, models, calculations, and drawings to relevant standards and contributing to technical assurance of designs. Ensuring compliance with business management standards for quality, safety and environment. Managing and developing stakeholder relationships to support the development of the drainage design within the UK regulatory framework. Determining and assigning drainage design tasks and managing delivery to programme and budget. Providing technical input to the preparation of bids and preparation of fee proposals including associated programme and risk considerations. Supporting development of more junior members of a team. Positive outlook with excellent interpersonal, verbal and written communication skills. Demonstrable track record of technical achievement and client satisfaction. An ability to work both independently as well as within a larger multi-disciplinary team. Capable of building and maintaining strong relationships with internal staff and external Clients. Ability to be flexible and to be able to multi-task and prioritise when necessary. Full clean UK driving licence. About youThe role will have key responsibilities for project delivery and maintaining our technical reputation and will contribute to the implementation of our business strategy. Technical Duties Work with our Principal or Senior Engineers on projects to ensure AtkinsRéalis delivers Smarter, Faster and More Reliable outcomes for Clients. Ability to act as a Technical Lead in own right and oversee people as part of project delivery. Drive the development of project technical solutions and take a substantive role in leading the production of deliverables. Work and interface with our project managers on budget, change control and programme to ensure successful delivery. Oversight of drainage project resource, which will include managing the design interface with some of our world-wide delivery teams. Be an active part of our internal Technical Network community. Supporting digital initiatives and innovations. Business Duties Ensure compliance with corporate standards and policies. Contribute to team development, improvement, and integration. Work with the graduate engineers and apprentice technicians in the team and contribute to their ongoing technical development. Attend internal best practice forums and as required support external profile-raising activities. Support our Win Work activities and bidding opportunities. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
May 30, 2026
Full time
Senior Engineer page is loaded Senior Engineerlocations: GB.Birmingham - Chamberlain Squaretime type: Full timeposted on: Posted Todayjob requisition id: R-152337 Job Description OverviewAtkinsRéalis provides drainage design services to Highway, Local Transport, Rail, Private Developer, Energy and Water markets with some of our key clients being HS2, Highways England and Network Rail along with many of the UK's water companies. An opportunity has become available for a Drainage Design or Surface Water Management Specialist to join our Birmingham team and be part of delivering our diverse portfolio of projects both nationally and increasingly internationally. We are looking for a strong collaborator who can support the team in delivering on projects as part of our national Practice. The Individual: The successful candidate shall demonstrate a comprehensive knowledge of the drainage sector, excellent technical skills across a range of markets. You will be required to undertake a key role in the design of sustainable drainage systems for Infrastructure and Transportation projects and will be responsible for supporting the leadership team in the development of our capability and market offering. Your role Leading the drainage design delivery for our stand-alone projects and often as part of larger multi-disciplinary schemes. Drainage design from concept to detailed design; during construction would be an advantage but is not essential. A familiar and extensive use of digital software solutions in drainage design underpinned by sound engineering knowledge. Working within the BIM environment, including but not limited to 3D modelling and Common Data Environments. Overseeing and checking the production of drainage designs, models, calculations, and drawings to relevant standards and contributing to technical assurance of designs. Ensuring compliance with business management standards for quality, safety and environment. Managing and developing stakeholder relationships to support the development of the drainage design within the UK regulatory framework. Determining and assigning drainage design tasks and managing delivery to programme and budget. Providing technical input to the preparation of bids and preparation of fee proposals including associated programme and risk considerations. Supporting development of more junior members of a team. Positive outlook with excellent interpersonal, verbal and written communication skills. Demonstrable track record of technical achievement and client satisfaction. An ability to work both independently as well as within a larger multi-disciplinary team. Capable of building and maintaining strong relationships with internal staff and external Clients. Ability to be flexible and to be able to multi-task and prioritise when necessary. Full clean UK driving licence. About youThe role will have key responsibilities for project delivery and maintaining our technical reputation and will contribute to the implementation of our business strategy. Technical Duties Work with our Principal or Senior Engineers on projects to ensure AtkinsRéalis delivers Smarter, Faster and More Reliable outcomes for Clients. Ability to act as a Technical Lead in own right and oversee people as part of project delivery. Drive the development of project technical solutions and take a substantive role in leading the production of deliverables. Work and interface with our project managers on budget, change control and programme to ensure successful delivery. Oversight of drainage project resource, which will include managing the design interface with some of our world-wide delivery teams. Be an active part of our internal Technical Network community. Supporting digital initiatives and innovations. Business Duties Ensure compliance with corporate standards and policies. Contribute to team development, improvement, and integration. Work with the graduate engineers and apprentice technicians in the team and contribute to their ongoing technical development. Attend internal best practice forums and as required support external profile-raising activities. Support our Win Work activities and bidding opportunities. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
IT Support Technician Oxford (Hybrid) An exciting opportunity to join a world-class organisation at the cutting edge of high-performance technology infrastructure. Are you an experienced IT Support Technician looking for a role that goes beyond the ordinary? We're recruiting on behalf of a global leader in the design and build of high-performance data centres - a fast-moving, technically innovative business with offices around the world and real scope for international travel. Based in Oxford and operating on a hybrid model, this is a fantastic opportunity to develop your career within a genuinely dynamic industry alongside a talented, forward-thinking team. The Role As the first point of contact for all internal IT support, you'll play a vital role in keeping a high-performance organisation running smoothly. Your day-to-day will include: Installing, configuring, and maintaining software and hardware across computer and network systems Diagnosing and troubleshooting software and hardware issues with confidence and efficiency Repairing and replacing damaged components as needed Ensuring security across client and server machines through antivirus and firewall management Supporting colleagues when they encounter technical challenges Testing new hardware and software ahead of full-scale rollouts Maintaining accurate, up-to-date technical documentation About You You'll bring a solid IT foundation, a calm problem-solving approach, and genuine enthusiasm for technology. We're looking for: 2+ years' IT support experience in a professional environment Good working knowledge of IT applications and infrastructure Strong communication skills - you're comfortable engaging with people at all levels Organised, dependable, and a genuine team player Experience with SNMP, BACnet, or Modbus protocols is desirable but not essential Living within commuting distance of Oxford is advantageous for regular office visits What's on Offer This employer rewards its people well. You can expect: Competitive salary Pension scheme Performance bonuses 30 days' annual leave Hybrid working Opportunity to travel internationally
May 23, 2026
Full time
IT Support Technician Oxford (Hybrid) An exciting opportunity to join a world-class organisation at the cutting edge of high-performance technology infrastructure. Are you an experienced IT Support Technician looking for a role that goes beyond the ordinary? We're recruiting on behalf of a global leader in the design and build of high-performance data centres - a fast-moving, technically innovative business with offices around the world and real scope for international travel. Based in Oxford and operating on a hybrid model, this is a fantastic opportunity to develop your career within a genuinely dynamic industry alongside a talented, forward-thinking team. The Role As the first point of contact for all internal IT support, you'll play a vital role in keeping a high-performance organisation running smoothly. Your day-to-day will include: Installing, configuring, and maintaining software and hardware across computer and network systems Diagnosing and troubleshooting software and hardware issues with confidence and efficiency Repairing and replacing damaged components as needed Ensuring security across client and server machines through antivirus and firewall management Supporting colleagues when they encounter technical challenges Testing new hardware and software ahead of full-scale rollouts Maintaining accurate, up-to-date technical documentation About You You'll bring a solid IT foundation, a calm problem-solving approach, and genuine enthusiasm for technology. We're looking for: 2+ years' IT support experience in a professional environment Good working knowledge of IT applications and infrastructure Strong communication skills - you're comfortable engaging with people at all levels Organised, dependable, and a genuine team player Experience with SNMP, BACnet, or Modbus protocols is desirable but not essential Living within commuting distance of Oxford is advantageous for regular office visits What's on Offer This employer rewards its people well. You can expect: Competitive salary Pension scheme Performance bonuses 30 days' annual leave Hybrid working Opportunity to travel internationally
Role Overview: Provide onsite coordination and technical assistance to support and deliver scheduled events including traditional onsite auditorium, hybrid, and remote sessions as required. Key Responsibilities: Coordinate event schedules with internal/external clients and vendors Attend pre-production meetings Direct & manage all technical aspects of live events Setup/operation of integrated events spaces including high profile Auditorium based results presentations and town halls Provide a consistent white glove service Managing technical logistics alongside facilities and catering Ability to provide workarounds in the event of equipment failure Work with vendors for AV rentals and staging requirements Ability to multi-task, work under pressure and to strict deadlines Prepare equipment for future events and meetings as required Presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone Provide audio visual support to other areas of the business when required Post event reporting to highlight production improvements and enhancements to service Provide general AV assistance as and when required Desirable Skills: Minimum of two years corporate experience Knowledge of Audio-Visual systems and technologies Knowledge in Event audio, video and lighting equipment both digital and analogue Ability to multitask and work under pressure to strict deadlines Remain client facing and calm under pressure at all times Have excellent communication, time management, presentation and organisational skills Be enthusiastic and self-motivated Be able to establish productive relationships with people at all levels Ability to use own initiative appropriately Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equal Opportunities: proAV are an equal opportunities employer, committed to promoting diversity and inclusion in the workplace and for job applicants, and are encouraged regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and that we understand, recognise, respect and value differences so that all decisions are based upon merit. The principals of non-discrimination and equality of opportunity, diversity and inclusion also apply to the way in which we treat visitors, clients, customers, suppliers, and workers.
May 21, 2026
Full time
Role Overview: Provide onsite coordination and technical assistance to support and deliver scheduled events including traditional onsite auditorium, hybrid, and remote sessions as required. Key Responsibilities: Coordinate event schedules with internal/external clients and vendors Attend pre-production meetings Direct & manage all technical aspects of live events Setup/operation of integrated events spaces including high profile Auditorium based results presentations and town halls Provide a consistent white glove service Managing technical logistics alongside facilities and catering Ability to provide workarounds in the event of equipment failure Work with vendors for AV rentals and staging requirements Ability to multi-task, work under pressure and to strict deadlines Prepare equipment for future events and meetings as required Presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone Provide audio visual support to other areas of the business when required Post event reporting to highlight production improvements and enhancements to service Provide general AV assistance as and when required Desirable Skills: Minimum of two years corporate experience Knowledge of Audio-Visual systems and technologies Knowledge in Event audio, video and lighting equipment both digital and analogue Ability to multitask and work under pressure to strict deadlines Remain client facing and calm under pressure at all times Have excellent communication, time management, presentation and organisational skills Be enthusiastic and self-motivated Be able to establish productive relationships with people at all levels Ability to use own initiative appropriately Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equal Opportunities: proAV are an equal opportunities employer, committed to promoting diversity and inclusion in the workplace and for job applicants, and are encouraged regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and that we understand, recognise, respect and value differences so that all decisions are based upon merit. The principals of non-discrimination and equality of opportunity, diversity and inclusion also apply to the way in which we treat visitors, clients, customers, suppliers, and workers.
Senior IT Technician - MSP Hertford 3 Days Onsite, 2 WFH £35,000-£40,000 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong knowledge of Windows Server, Microsoft 365, and virtualisation platforms. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN). Familiarity with backup solutions, RMM tools, and IT security practices. Excellent troubleshooting and communication skills. Ability to work independently and manage multiple priorities. Full UK driving licence and access to a vehicle. Relevant certifications (e.g. CompTIA, Microsoft, Azure Fundamentals) are a plus. What's on Offer: Starting salary from £35,000-£40,000 (depending on experience) Hybrid working: 3 days in the office, 2 days from home 25 days holiday + bank holidays 10% discretionary bonus Healthcare scheme membership Pension scheme Ongoing training and certification support A friendly, supportive team in a modern office environment If you're ready to take the next step in your IT career with a people-first MSP that values technical excellence and team culture, we'd love to hear from you. Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, Office 365, Azure, IT Support, It infrastructure, service desk, MSP, IT Managed Services, Hertford, Hertfordshire, Welwyn garden city, luton, stevenage, enfield, barnet Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
May 20, 2026
Full time
Senior IT Technician - MSP Hertford 3 Days Onsite, 2 WFH £35,000-£40,000 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong knowledge of Windows Server, Microsoft 365, and virtualisation platforms. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN). Familiarity with backup solutions, RMM tools, and IT security practices. Excellent troubleshooting and communication skills. Ability to work independently and manage multiple priorities. Full UK driving licence and access to a vehicle. Relevant certifications (e.g. CompTIA, Microsoft, Azure Fundamentals) are a plus. What's on Offer: Starting salary from £35,000-£40,000 (depending on experience) Hybrid working: 3 days in the office, 2 days from home 25 days holiday + bank holidays 10% discretionary bonus Healthcare scheme membership Pension scheme Ongoing training and certification support A friendly, supportive team in a modern office environment If you're ready to take the next step in your IT career with a people-first MSP that values technical excellence and team culture, we'd love to hear from you. Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, Office 365, Azure, IT Support, It infrastructure, service desk, MSP, IT Managed Services, Hertford, Hertfordshire, Welwyn garden city, luton, stevenage, enfield, barnet Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Our client, a leading Audio-Visual solutions & Unified communications provider, delivering high-quality AV installations, support, and managed services across education, public sector, and commercial environments. As their client base continues to grow, they are looking for a proactive and technically skilled AV Technician to join our expanding team. This role is ideal for someone who thrives in a fast-paced, hybrid environment and enjoys supporting a wide range of users, technologies, and specialist equipment. As an AV Technician, you will play a key role in ensuring the smooth operation of AV, IT, and specialist hardware across a large and diverse user base. You'll provide first-line technical support, maintain AV systems, and support live events, teaching spaces, and high-profile activities throughout the year. Provide first-line technical support in both corporate and public sector environments Manage and support 2,000+ endpoints, including Windows and macOS devices, ensuring seamless integration and performance Deploy, configure, and maintain specialist hardware such as projectors, printers, VR equipment, laser cutters, and other technical systems Deliver AV and technical support for lectures, open days, weekend events, and critical academic periods Set up, test, and troubleshoot AV systems including microphones, cameras, displays, control systems, and streaming equipment Support the operation of meeting rooms, and event venues, ensuring all technology is functioning effectively Create, update, and maintain training materials, user guides, documentation, and support videos to improve user self-service Work collaboratively with IT, facilities, and clients to ensure a high-quality user experience Assist with asset management, equipment tracking, and lifecycle planning As a successful candidate ideally you will have experience in an AV Technician, IT Support, Technical Support, or similar hands-on technical role with a good understanding of AV systems, hardware setup, and troubleshooting. Confident supporting Windows and macOS devices in a large-scale environment together with excellent communication and customer-service skills, with the ability to support users of all technical levels. Knowledge of Teams Rooms, Zoom, Crestron, Extron, or similar AV platforms and basic networking experience (IP addressing, VLANs, connectivity troubleshooting) would be beneficial. In return the company offers a competitive salary and benefits package, training and certification opportunities across AV and IT technologies, excellent scope for career progression within a growing technical division within a supportive team environment.
May 19, 2026
Full time
Our client, a leading Audio-Visual solutions & Unified communications provider, delivering high-quality AV installations, support, and managed services across education, public sector, and commercial environments. As their client base continues to grow, they are looking for a proactive and technically skilled AV Technician to join our expanding team. This role is ideal for someone who thrives in a fast-paced, hybrid environment and enjoys supporting a wide range of users, technologies, and specialist equipment. As an AV Technician, you will play a key role in ensuring the smooth operation of AV, IT, and specialist hardware across a large and diverse user base. You'll provide first-line technical support, maintain AV systems, and support live events, teaching spaces, and high-profile activities throughout the year. Provide first-line technical support in both corporate and public sector environments Manage and support 2,000+ endpoints, including Windows and macOS devices, ensuring seamless integration and performance Deploy, configure, and maintain specialist hardware such as projectors, printers, VR equipment, laser cutters, and other technical systems Deliver AV and technical support for lectures, open days, weekend events, and critical academic periods Set up, test, and troubleshoot AV systems including microphones, cameras, displays, control systems, and streaming equipment Support the operation of meeting rooms, and event venues, ensuring all technology is functioning effectively Create, update, and maintain training materials, user guides, documentation, and support videos to improve user self-service Work collaboratively with IT, facilities, and clients to ensure a high-quality user experience Assist with asset management, equipment tracking, and lifecycle planning As a successful candidate ideally you will have experience in an AV Technician, IT Support, Technical Support, or similar hands-on technical role with a good understanding of AV systems, hardware setup, and troubleshooting. Confident supporting Windows and macOS devices in a large-scale environment together with excellent communication and customer-service skills, with the ability to support users of all technical levels. Knowledge of Teams Rooms, Zoom, Crestron, Extron, or similar AV platforms and basic networking experience (IP addressing, VLANs, connectivity troubleshooting) would be beneficial. In return the company offers a competitive salary and benefits package, training and certification opportunities across AV and IT technologies, excellent scope for career progression within a growing technical division within a supportive team environment.
IT Support Engineer - 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders Escalate when Required : Work with senior engineers, providing detailed diagnostics and analysis Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS Previous experience in an MSP environment within IT support or service desk roles Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams Experience supporting Windows 11 and Mac OS Experience with Windows Server, Active Directory, DNS and Event Viewer Proven experience of troubleshooting networking and infrastructure issues Experience managing user accounts, Azure AD and MFA configuration Exposure to Conditional Access and cybersecurity best practices Excellent customer service and communication skills with a strong telephone manner Ability to prioritise workload, work under pressure and meet deadlines Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS Learning and development opportunities including Microsoft certifications Career progression opportunities 21 days holiday (increasing after 3 years of service) plus public holidays Birthday day off Private healthcare after probation 40% off gym membership Pension scheme from day one Cycle to work scheme Eyecare vouchers Social events and team activities Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 19, 2026
Full time
IT Support Engineer - 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders Escalate when Required : Work with senior engineers, providing detailed diagnostics and analysis Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS Previous experience in an MSP environment within IT support or service desk roles Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams Experience supporting Windows 11 and Mac OS Experience with Windows Server, Active Directory, DNS and Event Viewer Proven experience of troubleshooting networking and infrastructure issues Experience managing user accounts, Azure AD and MFA configuration Exposure to Conditional Access and cybersecurity best practices Excellent customer service and communication skills with a strong telephone manner Ability to prioritise workload, work under pressure and meet deadlines Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS Learning and development opportunities including Microsoft certifications Career progression opportunities 21 days holiday (increasing after 3 years of service) plus public holidays Birthday day off Private healthcare after probation 40% off gym membership Pension scheme from day one Cycle to work scheme Eyecare vouchers Social events and team activities Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
May 19, 2026
Full time
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.
May 14, 2026
Seasonal
IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.
Network Technician £31,500 + on call allowance North Wales - hybrid working Our client in North Wales is currently on the lookout for a Network Technician who will work alongside the IT Manager and provide technical knowledge and support regarding network systems and across a range of devices and technologies. Main duties and responsibilities: Ensure the smooth day-to-day running of the network and telecom systems Monitor network performance, trends and events Assist with installations, rectification of faults, repairs and redesigns of the infrastructure Undertake planned maintenance, modification, backup and patching of all network and telecom devices Provide support to the other ICT teams for Infrastructure issues Assist with the research and development of ICT Infrastructure technologies and assess their impact and suitability for the Service environment. Assist with the production of contract specifications and project scopes The following skills and experience will be useful for this role: Working knowledge of Networks to CCNA or equivalent standards At least 2 years' experience of providing network support across sites using WAN/LAN technologies Good attention to detail and a methodical approach to problem solving Ability to communicate effectively and support training of others Ability to meet targets, deadlines and work under pressure Some of the benefits that come with this role: 25 days + bank holidays Flexible start and end times Local Government pension scheme Health, fitness and wellbeing support, including occupational health, colleague support, mental health champions, physical therapies and access to Service gyms Cycle to work scheme and access to discounts from hundreds of retailers, leisure and service providers
May 14, 2026
Full time
Network Technician £31,500 + on call allowance North Wales - hybrid working Our client in North Wales is currently on the lookout for a Network Technician who will work alongside the IT Manager and provide technical knowledge and support regarding network systems and across a range of devices and technologies. Main duties and responsibilities: Ensure the smooth day-to-day running of the network and telecom systems Monitor network performance, trends and events Assist with installations, rectification of faults, repairs and redesigns of the infrastructure Undertake planned maintenance, modification, backup and patching of all network and telecom devices Provide support to the other ICT teams for Infrastructure issues Assist with the research and development of ICT Infrastructure technologies and assess their impact and suitability for the Service environment. Assist with the production of contract specifications and project scopes The following skills and experience will be useful for this role: Working knowledge of Networks to CCNA or equivalent standards At least 2 years' experience of providing network support across sites using WAN/LAN technologies Good attention to detail and a methodical approach to problem solving Ability to communicate effectively and support training of others Ability to meet targets, deadlines and work under pressure Some of the benefits that come with this role: 25 days + bank holidays Flexible start and end times Local Government pension scheme Health, fitness and wellbeing support, including occupational health, colleague support, mental health champions, physical therapies and access to Service gyms Cycle to work scheme and access to discounts from hundreds of retailers, leisure and service providers
Job title: Mechanical Commissioning Technician Location: Royston Step into a once-in-a-lifetime opportunity to help shape the future of advanced manufacturing as a Mechanical Commissioning Technician on the landmark 3CR (3 rd Century Refinery) project -a flagship initiative at Johnson Matthey's Royston site. Working within the Operational readiness team and reporting to the Maintenance Lead, you'll play a pivotal hands-on role in the commissioning of primary and auxiliary production equipment and utility support systems. Your work will directly sustain operations and ensure the long-term reliability of 3CR's cutting-edge assets. This is not just another maintenance rol e; it's your chance to be part of a transformative journey. You'll be at the heart of commissioning and maintaining high-integrity systems on an upper-tier COMAH site, where your skills in mechanical and electrical engineering will support a proactive EHS culture focused on zero harm. From reactive and preventative maintenance to fault diagnosis and plant modifications, your expertise will help bring the 3CR facility to life and keep it running at peak performance. If you're ready to make your mark on a project that will define the future of sustainable production, this is your moment. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Mechanical Commissioning Technician , you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: Provide a skilled execution of Planned, Reactive & Corrective Mechanical and Electrical maintenance activities to ensure the ongoing reliability of equipment across the plant. Deliver effective problem solving and Mechanical/Electrical fault diagnosis skills, adhering to identified work priorities to ensure that customers and stakeholders are supported in their daily operational needs. Undertake occasional plant modification work to help enhance plant safety and improve efficiency. Conduct Inspections, testing, adjustments, and monitoring tasks as required to maintain efficient plant and build-in equipment reliability. Key skills that will help you succeed in this role: Must have completed a recognised Mechanical or Electrical Engineering qualification. BTEC ONC/HNC, C&G Qualifications Parts 1 & 2, NVQ Level 3 or equivalent. - Essential Completed a City & Guilds Electrical Installation Parts One and Two or equivalent. City & Guilds IEE Wiring Regulations 18th edition (BS7671) - Essential Experience in a large-scale manufacturing / chemical industry within a maintenance function - Desirable Experience of working with Profibus networking would be an advantage - Desirable Base Salary £44,261 plus £792.50 meal allowance and 35% shift allowance. You will be required to work a 12.5 hour day shift pattern which includes weekends on a rotation of 5 days on followed by 4 days off in rotation. You may be asked to work outside of normal working hours during particularly busy periods such as the annual Stocktake period in April/May, which also requires adherence to a holiday restriction whilst the Stocktake is being undertaken. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and offer benefits that support our employees' financial and physical wellbeing, such as: Competitive Retirement savings Company-matched Share Incentive Plan Life Assurance, Income Protection and Critical Illness Medical Plans/Health Assessments Retailer and Wellbeing Discounts Competitive Annual Incentive Plan Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
May 12, 2026
Full time
Job title: Mechanical Commissioning Technician Location: Royston Step into a once-in-a-lifetime opportunity to help shape the future of advanced manufacturing as a Mechanical Commissioning Technician on the landmark 3CR (3 rd Century Refinery) project -a flagship initiative at Johnson Matthey's Royston site. Working within the Operational readiness team and reporting to the Maintenance Lead, you'll play a pivotal hands-on role in the commissioning of primary and auxiliary production equipment and utility support systems. Your work will directly sustain operations and ensure the long-term reliability of 3CR's cutting-edge assets. This is not just another maintenance rol e; it's your chance to be part of a transformative journey. You'll be at the heart of commissioning and maintaining high-integrity systems on an upper-tier COMAH site, where your skills in mechanical and electrical engineering will support a proactive EHS culture focused on zero harm. From reactive and preventative maintenance to fault diagnosis and plant modifications, your expertise will help bring the 3CR facility to life and keep it running at peak performance. If you're ready to make your mark on a project that will define the future of sustainable production, this is your moment. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Mechanical Commissioning Technician , you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: Provide a skilled execution of Planned, Reactive & Corrective Mechanical and Electrical maintenance activities to ensure the ongoing reliability of equipment across the plant. Deliver effective problem solving and Mechanical/Electrical fault diagnosis skills, adhering to identified work priorities to ensure that customers and stakeholders are supported in their daily operational needs. Undertake occasional plant modification work to help enhance plant safety and improve efficiency. Conduct Inspections, testing, adjustments, and monitoring tasks as required to maintain efficient plant and build-in equipment reliability. Key skills that will help you succeed in this role: Must have completed a recognised Mechanical or Electrical Engineering qualification. BTEC ONC/HNC, C&G Qualifications Parts 1 & 2, NVQ Level 3 or equivalent. - Essential Completed a City & Guilds Electrical Installation Parts One and Two or equivalent. City & Guilds IEE Wiring Regulations 18th edition (BS7671) - Essential Experience in a large-scale manufacturing / chemical industry within a maintenance function - Desirable Experience of working with Profibus networking would be an advantage - Desirable Base Salary £44,261 plus £792.50 meal allowance and 35% shift allowance. You will be required to work a 12.5 hour day shift pattern which includes weekends on a rotation of 5 days on followed by 4 days off in rotation. You may be asked to work outside of normal working hours during particularly busy periods such as the annual Stocktake period in April/May, which also requires adherence to a holiday restriction whilst the Stocktake is being undertaken. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and offer benefits that support our employees' financial and physical wellbeing, such as: Competitive Retirement savings Company-matched Share Incentive Plan Life Assurance, Income Protection and Critical Illness Medical Plans/Health Assessments Retailer and Wellbeing Discounts Competitive Annual Incentive Plan Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Senior IT Technician - MSP Hertford 3 Days Onsite, 2 WFH £32,500-£37,500 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong knowledge of Windows Server, Microsoft 365, and virtualisation platforms. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN). Familiarity with backup solutions, RMM tools, and IT security practices. Excellent troubleshooting and communication skills. Ability to work independently and manage multiple priorities. Full UK driving licence and access to a vehicle. Relevant certifications (e.g. CompTIA, Microsoft, Azure Fundamentals) are a plus. What's on Offer: Salary up to £37,500 (depending on experience) Hybrid working: 3 days in the office, 2 days from home 25 days holiday + bank holidays Healthcare scheme membership Pension scheme Ongoing training and certification support A friendly, supportive team in a modern office environment If you're ready to take the next step in your IT career with a people-first MSP that values technical excellence and team culture, we'd love to hear from you. Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, Office 365, Azure, IT Support, It infrastructure, service desk, MSP, IT Managed Services, Hertford, Hertfordshire, Welwyn garden city, luton, stevenage, enfield, barnet Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
May 12, 2026
Full time
Senior IT Technician - MSP Hertford 3 Days Onsite, 2 WFH £32,500-£37,500 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong knowledge of Windows Server, Microsoft 365, and virtualisation platforms. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN). Familiarity with backup solutions, RMM tools, and IT security practices. Excellent troubleshooting and communication skills. Ability to work independently and manage multiple priorities. Full UK driving licence and access to a vehicle. Relevant certifications (e.g. CompTIA, Microsoft, Azure Fundamentals) are a plus. What's on Offer: Salary up to £37,500 (depending on experience) Hybrid working: 3 days in the office, 2 days from home 25 days holiday + bank holidays Healthcare scheme membership Pension scheme Ongoing training and certification support A friendly, supportive team in a modern office environment If you're ready to take the next step in your IT career with a people-first MSP that values technical excellence and team culture, we'd love to hear from you. Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, Office 365, Azure, IT Support, It infrastructure, service desk, MSP, IT Managed Services, Hertford, Hertfordshire, Welwyn garden city, luton, stevenage, enfield, barnet Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Job title: Mechanical Commissioning Technician Location: Royston Step into a once-in-a-lifetime opportunity to help shape the future of advanced manufacturing as a Mechanical Commissioning Technician on the landmark 3CR (3 rd Century Refinery) project -a flagship initiative at Johnson Matthey's Royston site. Working within the Operational readiness team and reporting to the Maintenance Lead, you'll play a pivotal hands-on role in the commissioning of primary and auxiliary production equipment and utility support systems. Your work will directly sustain operations and ensure the long-term reliability of 3CR's cutting-edge assets. This is not just another maintenance rol e; it's your chance to be part of a transformative journey. You'll be at the heart of commissioning and maintaining high-integrity systems on an upper-tier COMAH site, where your skills in mechanical and electrical engineering will support a proactive EHS culture focused on zero harm. From reactive and preventative maintenance to fault diagnosis and plant modifications, your expertise will help bring the 3CR facility to life and keep it running at peak performance. If you're ready to make your mark on a project that will define the future of sustainable production, this is your moment. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Mechanical Commissioning Technician , you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: Provide a skilled execution of Planned, Reactive & Corrective Mechanical and Electrical maintenance activities to ensure the ongoing reliability of equipment across the plant. Deliver effective problem solving and Mechanical/Electrical fault diagnosis skills, adhering to identified work priorities to ensure that customers and stakeholders are supported in their daily operational needs. Undertake occasional plant modification work to help enhance plant safety and improve efficiency. Conduct Inspections, testing, adjustments, and monitoring tasks as required to maintain efficient plant and build-in equipment reliability. Key skills that will help you succeed in this role: Must have completed a recognised Mechanical or Electrical Engineering qualification. BTEC ONC/HNC, C&G Qualifications Parts 1 & 2, NVQ Level 3 or equivalent. - Essential Completed a City & Guilds Electrical Installation Parts One and Two or equivalent. City & Guilds IEE Wiring Regulations 18th edition (BS7671) - Essential Experience in a large-scale manufacturing / chemical industry within a maintenance function - Desirable Experience of working with Profibus networking would be an advantage - Desirable Base Salary £44,261 plus £792.50 meal allowance and 35% shift allowance. You will be required to work a 12.5 hour day shift pattern which includes weekends on a rotation of 5 days on followed by 4 days off in rotation. You may be asked to work outside of normal working hours during particularly busy periods such as the annual Stocktake period in April/May, which also requires adherence to a holiday restriction whilst the Stocktake is being undertaken. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and offer benefits that support our employees' financial and physical wellbeing, such as: Competitive Retirement savings Company-matched Share Incentive Plan Life Assurance, Income Protection and Critical Illness Medical Plans/Health Assessments Retailer and Wellbeing Discounts Competitive Annual Incentive Plan Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
May 11, 2026
Full time
Job title: Mechanical Commissioning Technician Location: Royston Step into a once-in-a-lifetime opportunity to help shape the future of advanced manufacturing as a Mechanical Commissioning Technician on the landmark 3CR (3 rd Century Refinery) project -a flagship initiative at Johnson Matthey's Royston site. Working within the Operational readiness team and reporting to the Maintenance Lead, you'll play a pivotal hands-on role in the commissioning of primary and auxiliary production equipment and utility support systems. Your work will directly sustain operations and ensure the long-term reliability of 3CR's cutting-edge assets. This is not just another maintenance rol e; it's your chance to be part of a transformative journey. You'll be at the heart of commissioning and maintaining high-integrity systems on an upper-tier COMAH site, where your skills in mechanical and electrical engineering will support a proactive EHS culture focused on zero harm. From reactive and preventative maintenance to fault diagnosis and plant modifications, your expertise will help bring the 3CR facility to life and keep it running at peak performance. If you're ready to make your mark on a project that will define the future of sustainable production, this is your moment. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Mechanical Commissioning Technician , you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: Provide a skilled execution of Planned, Reactive & Corrective Mechanical and Electrical maintenance activities to ensure the ongoing reliability of equipment across the plant. Deliver effective problem solving and Mechanical/Electrical fault diagnosis skills, adhering to identified work priorities to ensure that customers and stakeholders are supported in their daily operational needs. Undertake occasional plant modification work to help enhance plant safety and improve efficiency. Conduct Inspections, testing, adjustments, and monitoring tasks as required to maintain efficient plant and build-in equipment reliability. Key skills that will help you succeed in this role: Must have completed a recognised Mechanical or Electrical Engineering qualification. BTEC ONC/HNC, C&G Qualifications Parts 1 & 2, NVQ Level 3 or equivalent. - Essential Completed a City & Guilds Electrical Installation Parts One and Two or equivalent. City & Guilds IEE Wiring Regulations 18th edition (BS7671) - Essential Experience in a large-scale manufacturing / chemical industry within a maintenance function - Desirable Experience of working with Profibus networking would be an advantage - Desirable Base Salary £44,261 plus £792.50 meal allowance and 35% shift allowance. You will be required to work a 12.5 hour day shift pattern which includes weekends on a rotation of 5 days on followed by 4 days off in rotation. You may be asked to work outside of normal working hours during particularly busy periods such as the annual Stocktake period in April/May, which also requires adherence to a holiday restriction whilst the Stocktake is being undertaken. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and offer benefits that support our employees' financial and physical wellbeing, such as: Competitive Retirement savings Company-matched Share Incentive Plan Life Assurance, Income Protection and Critical Illness Medical Plans/Health Assessments Retailer and Wellbeing Discounts Competitive Annual Incentive Plan Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
May 03, 2026
Full time
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
An exciting opportunity has arisen for an Electronics Technician to join our rapidly growing Calibration & Maintenance team in Stevenage. Salary: Circa £42,000 depending on experience Dynamic (hybrid) working: 5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking. Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. The opportunity: We are seeking an Electronics Technician to join our Calibration & Maintenance Team, to conduct planned calibration of various Special to Type Test Equipment (STTE). The work is extremely varied, interesting and challenging. You will be joining a dynamic and focussed team, responsible for the support of the manufacturing function across all stages of product assembly integration and test. The team are self-motivated and work directly with support functions and engineers across MBDA to resolve routine and non-routine tasks arising within the business. You will be working within an experienced team of Calibration & Maintenance Engineers supporting complex test platforms in the manufacture and test of complex missile systems. You will be trained to calibrate and support special to type factory test equipment using a range of technologies, DC to Microwave. Annual reviews assess and plan any future development opportunities and needs to widen your overall engineering knowledge. Teamwork and knowledge sharing is an essential part of the team ethos as is the understanding of workload and throughput achievements. Your daily working routine will include: Working in a multi discipline team to support the Operations team. Ensure that both factory and proprietary test and measuring equipment is maintained in line with current procedures. Carry out repair tasks in accordance with departmental processes and procedures. Generating clear and comprehensive maintenance records for traceability purposes. What we're looking for from you: Qualifications required (all of the below): Electrical Engineering / Manufacturing Apprenticeship (Advanced Level or L3 Standard) Electrical Engineering / Manufacturing Level 3 academic qualification (ONC, diploma, etc.) Electrical Engineering / Manufacturing Level 3 vocational qualification (NVQ) Experience and knowledge in the calibration of test equipment and some knowledge in maintenance of test systems to component level would be preferable. Able to utilise instructions, handbooks, drawings or specifications to provide technical advice/guidance. Able to use this information to conduct appropriate measurements and repairs down to component level would be preferable. Good understanding of calibration principles and processes. Able to deal with multiple issues, tasks and priorities concurrently. Strong analytical and problem-solving skills. Good attitude to quality and safety. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 03, 2026
Full time
An exciting opportunity has arisen for an Electronics Technician to join our rapidly growing Calibration & Maintenance team in Stevenage. Salary: Circa £42,000 depending on experience Dynamic (hybrid) working: 5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking. Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. The opportunity: We are seeking an Electronics Technician to join our Calibration & Maintenance Team, to conduct planned calibration of various Special to Type Test Equipment (STTE). The work is extremely varied, interesting and challenging. You will be joining a dynamic and focussed team, responsible for the support of the manufacturing function across all stages of product assembly integration and test. The team are self-motivated and work directly with support functions and engineers across MBDA to resolve routine and non-routine tasks arising within the business. You will be working within an experienced team of Calibration & Maintenance Engineers supporting complex test platforms in the manufacture and test of complex missile systems. You will be trained to calibrate and support special to type factory test equipment using a range of technologies, DC to Microwave. Annual reviews assess and plan any future development opportunities and needs to widen your overall engineering knowledge. Teamwork and knowledge sharing is an essential part of the team ethos as is the understanding of workload and throughput achievements. Your daily working routine will include: Working in a multi discipline team to support the Operations team. Ensure that both factory and proprietary test and measuring equipment is maintained in line with current procedures. Carry out repair tasks in accordance with departmental processes and procedures. Generating clear and comprehensive maintenance records for traceability purposes. What we're looking for from you: Qualifications required (all of the below): Electrical Engineering / Manufacturing Apprenticeship (Advanced Level or L3 Standard) Electrical Engineering / Manufacturing Level 3 academic qualification (ONC, diploma, etc.) Electrical Engineering / Manufacturing Level 3 vocational qualification (NVQ) Experience and knowledge in the calibration of test equipment and some knowledge in maintenance of test systems to component level would be preferable. Able to utilise instructions, handbooks, drawings or specifications to provide technical advice/guidance. Able to use this information to conduct appropriate measurements and repairs down to component level would be preferable. Good understanding of calibration principles and processes. Able to deal with multiple issues, tasks and priorities concurrently. Strong analytical and problem-solving skills. Good attitude to quality and safety. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
