A technology service provider is seeking an IT 1st Line Support Analyst based in Uxbridge. This full-time role offers exposure to real-world IT systems and user support processes. You will provide first-line support, address common technical issues, and assist with user account management in a friendly environment. Offering up to £26,000 per annum and extensive learning opportunities, this position is perfect for someone eager to advance their IT career.
Apr 14, 2026
Full time
A technology service provider is seeking an IT 1st Line Support Analyst based in Uxbridge. This full-time role offers exposure to real-world IT systems and user support processes. You will provide first-line support, address common technical issues, and assist with user account management in a friendly environment. Offering up to £26,000 per annum and extensive learning opportunities, this position is perfect for someone eager to advance their IT career.
As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. You'll work in a fast-paced, people-first environment where you guide our 1st and 2nd line teams, oversee incident management and partner closely with technology colleagues across the business. Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience. Additional Information We're all about rewarding our team's hard work, that's why You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more Qualifications As Service Desk Manager, you will Lead and develop a team of 1st and 2nd line analysts, ensuring service excellence and a customer-first approach. Drive the performance of the service desk, using KPIs, SLAs and trend analysis to identify improvements. Act as the escalation point for complex issues and major incidents, ensuring clear and timely communication. Champion continuous improvement by refining processes, enhancing knowledge content and promoting self service. Build strong relationships with internal technology teams and external partners to deliver seamless support. What you'll bring Strong previous leadership experience managing IT service desk or technical support teams. Excellent communication, relationship-building and customer service skills. A solid understanding of ITIL practices and incident management. Ability to analyse performance trends and drive operational improvements. Experience working with service desk as a Team Manager tools and managing escalations in a busy environment. Must be a valid driving licence holder
Apr 10, 2026
Full time
As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. You'll work in a fast-paced, people-first environment where you guide our 1st and 2nd line teams, oversee incident management and partner closely with technology colleagues across the business. Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience. Additional Information We're all about rewarding our team's hard work, that's why You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more Qualifications As Service Desk Manager, you will Lead and develop a team of 1st and 2nd line analysts, ensuring service excellence and a customer-first approach. Drive the performance of the service desk, using KPIs, SLAs and trend analysis to identify improvements. Act as the escalation point for complex issues and major incidents, ensuring clear and timely communication. Champion continuous improvement by refining processes, enhancing knowledge content and promoting self service. Build strong relationships with internal technology teams and external partners to deliver seamless support. What you'll bring Strong previous leadership experience managing IT service desk or technical support teams. Excellent communication, relationship-building and customer service skills. A solid understanding of ITIL practices and incident management. Ability to analyse performance trends and drive operational improvements. Experience working with service desk as a Team Manager tools and managing escalations in a busy environment. Must be a valid driving licence holder
1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients click apply for full job details
Apr 09, 2026
Full time
1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients click apply for full job details
1st Line Support Agent / IT Help Desk / Service Desk Analyst Birmingham £16.02 per hour Ongoing Temporary Contract Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you'll join an energetic and supportive IT Service Desk team that's big on training and internal progression. As a 1st Line Support Agent / IT Support Technician , you'll act as the first point of contact for all corporate and retail IT issues working within a busy Help Desk / Service Desk environment . This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support , with clear progression into 2nd Line Support . What You'll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You'll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support (helpful but not essential) Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment Full flexibility for shift work between 7:00 AM and 1:00 AM, 365 days a year Why You'll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don't stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on and secure your place in a growing IT team!
Apr 08, 2026
Full time
1st Line Support Agent / IT Help Desk / Service Desk Analyst Birmingham £16.02 per hour Ongoing Temporary Contract Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you'll join an energetic and supportive IT Service Desk team that's big on training and internal progression. As a 1st Line Support Agent / IT Support Technician , you'll act as the first point of contact for all corporate and retail IT issues working within a busy Help Desk / Service Desk environment . This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support , with clear progression into 2nd Line Support . What You'll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You'll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support (helpful but not essential) Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment Full flexibility for shift work between 7:00 AM and 1:00 AM, 365 days a year Why You'll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don't stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on and secure your place in a growing IT team!
Job Profile If you are enthusiastic, committed and looking to apply what you've learned to real world financial experience, we have a role for you. Our global markets teams operate in all major financial markets and develop sophisticated financial solutions to help clients manage risk, increase returns and solve complex financial problems. Globally, we hold key positions across all major financial markets. This approach means you'll be part of an energetic team, helping to solve a range of stimulating and interesting business issues. Your work and contributions will be valuable to the team from the start. Job Summary As an Intern in the Markets team, you will spend your time exploring the sophisticated financial solutions we deliver across asset classes. The skills you develop and the professional network you build and support will serve as a solid foundation for your career. Dedicated instructors and JPMorgan Chase professionals will teach you about our history, the scale and scope of our organisation today and our exciting plans for tomorrow. We'll teach you technical and practical skills that will help suitably prepare you for your desk. The off cycle internship is a 3 6 month programme offered in select European locations, with intakes in each quarter of the year and is a pipeline to the full analyst programme for the next available intake once your internship has been completed successfully. The programme is an opportunity to take your career to the next level through hands on experience, relevant skills training and valuable professional networking. Based on your personal and collaborative achievements, those who successfully complete the program may receive offers of full time employment for the analyst programme. Job Responsibilities Support senior colleagues with key research, evaluation and preparatory work. Monitor markets, develop trade ideas, conduct portfolio reviews, and learn about the solutions and products we offer for clients to manage any market conditions. Required Qualifications, Capabilities and Skills Graduation date from June 2025 through to October 2026. Proficient verbal and written communication skills for the country to which you are applying. Willing to take on some responsibility and manage your own projects in collaboration with your colleagues. Interest in global financial markets. Investigative and quantitative skills, flexibility, and attention to detail. Enjoy and thrive in a collaborative environment. Well rounded academic background that includes details of extra curricular positions. To be eligible for an off cycle internship, you need to have graduated if you have read your degree in the UK, or experience must be part of your degree programme if studying in mainland Europe or the Middle East. Preferred Qualifications, Capabilities and Skills For our Trading and Structuring tracks, it is useful to enjoy numerical and quantitative work. Not all hiring desks require specific languages, however there will be some that do. Please ensure you accurately list your language fluency skills on your application form to help us identify the most appropriate opportunities for you. We recommend that you apply to one Markets program only. Application Deadline Monday 31st August 2026 About Us JPMorgan Chase has operated in Europe for nearly 200 years and has a sophisticated local market presence across Europe, the Middle East and Africa (EMEA). Within the region, JPMorgan Chase has an unparalleled client base and leadership across the spectrum of financial services products. The regional head office in London is complemented by a strong regional footprint, with offices in all major financial centres. What You Can Expect As part of the application process, you will be asked to preference (where available) two of the four tracks within Markets (Trading, Structuring & Origination, Sales or Research). Make sure that you are familiar with the roles, responsibilities and skillsets required for each track to ensure suitability before submitting your two preferences. This process will also involve you providing details on all fluent languages, your graduation dates and availability. This is a pooled recruitment process whereby you will be considered for available roles that are to be recruited during your availability. Roles are recruited for quarterly with start dates in Q1 January, Q2 April, Q3 July and Q4 October. Assessment Centres would usually take place at least four months before any of the four quarterly start dates. Available Tracks Our Global Markets teams operate in all major financial markets and develop sophisticated financial solutions to help clients manage risk, increase returns and solve complex financial problems. Globally, we hold key positions across all major financial markets. This approach means you'll be part of an energetic team, helping to solve a range of stimulating and interesting business issues. Trading at J.P. Morgan is a unique insight into global markets - we provide liquidity to clients in all major asset classes and pride ourselves on our fast execution, market share and e trading platforms. A trader's role is to respond to and encourage client enquiries, manage the resulting risk, and understand and respond to market moving events. Trading is detail focused, mentally stimulating and requires detailed evaluations. Structuring & Origination within Markets is a hybrid group inclusive of Sales, Trading and Banking. J.P. Morgan has a dedicated team of professionals servicing the structured product requirements of our clients. The team offers a broad range of innovative investor products, liability management and hedging solutions. J.P. Morgan offers a wide range of derivatives products to institutional investors, distributors, corporates and private investors. Sales teams help corporate and institutional clients navigate the breadth of J.P. Morgan's product offerings across Markets and Platform Services, focusing on matching the firm's resources to our clients' needs. The Sales community build relationships with clients and package tailor made solutions that meet the needs of a wide array of clients. To make this distinction possible, salespeople have a wide knowledge of multiple products, and proactively engage with clients and suggest trade ideas. A salesperson typically has collaborative communication and interpersonal skills, an investigative mind, is a capable multi tasker and team orientated. Digital Markets: This role requires a strategic thinker with an interest in digital assets, operational flows and the ability to collaborate effectively with cross functional teams. You will support and manage digital asset projects within our Digital Markets division. You will be responsible for coordinating initiatives related to intraday repo, other digital assets trading initiatives and wider engagement with market infrastructures on digital asset topics, ensuring alignment with business objectives and regulatory requirements. You will develop and execute product strategies that drive innovation and growth in digital markets, engaging with market infrastructures and external partners to advance digital asset initiatives and foster industry collaboration in support of the wider markets digital asset agenda. Across all tracks, you'll support senior colleagues with important research, analysis and preparatory work. You will monitor markets, develop trade ideas, conduct portfolio reviews, and learn about the solutions and products we offer for clients to manage any market conditions. Your work and contributions will be valuable to the team from the start. Expert instructors and JPMorgan Chase professionals will teach you about our history, the scale and scope of our organization today and our ambitious plans for tomorrow. We'll teach you technical and practical skills that will help you hit the ground running. At JPMorgan Chase, we equip our Markets teams with the skills to thrive in a data driven and evolving business environment. New analysts and associates receive training in coding and data analysis, enabling them to create tools that automate tasks and improve decision making. Our focus on learning fosters innovation and adaptability, helping our teams succeed for our clients. Join us to be part of a team that values growth and excellence in the dynamic world of markets. What's Next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible. To start the application, you will be prompted to enter your email address. Your email address will be used to create and maintain your profile so make sure it is one you will have long term access to. Do not use an email address with ".edu or .ac.uk" extension as doing so could result in delays receiving updates regarding your candidacy. After you confirm your application, we will review it to establish suitability for the role you have applied for. If you are advanced to the next step of the process, you'll receive an email invitation to complete a video interview with an integrated mathematics test, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers . click apply for full job details
Apr 08, 2026
Full time
Job Profile If you are enthusiastic, committed and looking to apply what you've learned to real world financial experience, we have a role for you. Our global markets teams operate in all major financial markets and develop sophisticated financial solutions to help clients manage risk, increase returns and solve complex financial problems. Globally, we hold key positions across all major financial markets. This approach means you'll be part of an energetic team, helping to solve a range of stimulating and interesting business issues. Your work and contributions will be valuable to the team from the start. Job Summary As an Intern in the Markets team, you will spend your time exploring the sophisticated financial solutions we deliver across asset classes. The skills you develop and the professional network you build and support will serve as a solid foundation for your career. Dedicated instructors and JPMorgan Chase professionals will teach you about our history, the scale and scope of our organisation today and our exciting plans for tomorrow. We'll teach you technical and practical skills that will help suitably prepare you for your desk. The off cycle internship is a 3 6 month programme offered in select European locations, with intakes in each quarter of the year and is a pipeline to the full analyst programme for the next available intake once your internship has been completed successfully. The programme is an opportunity to take your career to the next level through hands on experience, relevant skills training and valuable professional networking. Based on your personal and collaborative achievements, those who successfully complete the program may receive offers of full time employment for the analyst programme. Job Responsibilities Support senior colleagues with key research, evaluation and preparatory work. Monitor markets, develop trade ideas, conduct portfolio reviews, and learn about the solutions and products we offer for clients to manage any market conditions. Required Qualifications, Capabilities and Skills Graduation date from June 2025 through to October 2026. Proficient verbal and written communication skills for the country to which you are applying. Willing to take on some responsibility and manage your own projects in collaboration with your colleagues. Interest in global financial markets. Investigative and quantitative skills, flexibility, and attention to detail. Enjoy and thrive in a collaborative environment. Well rounded academic background that includes details of extra curricular positions. To be eligible for an off cycle internship, you need to have graduated if you have read your degree in the UK, or experience must be part of your degree programme if studying in mainland Europe or the Middle East. Preferred Qualifications, Capabilities and Skills For our Trading and Structuring tracks, it is useful to enjoy numerical and quantitative work. Not all hiring desks require specific languages, however there will be some that do. Please ensure you accurately list your language fluency skills on your application form to help us identify the most appropriate opportunities for you. We recommend that you apply to one Markets program only. Application Deadline Monday 31st August 2026 About Us JPMorgan Chase has operated in Europe for nearly 200 years and has a sophisticated local market presence across Europe, the Middle East and Africa (EMEA). Within the region, JPMorgan Chase has an unparalleled client base and leadership across the spectrum of financial services products. The regional head office in London is complemented by a strong regional footprint, with offices in all major financial centres. What You Can Expect As part of the application process, you will be asked to preference (where available) two of the four tracks within Markets (Trading, Structuring & Origination, Sales or Research). Make sure that you are familiar with the roles, responsibilities and skillsets required for each track to ensure suitability before submitting your two preferences. This process will also involve you providing details on all fluent languages, your graduation dates and availability. This is a pooled recruitment process whereby you will be considered for available roles that are to be recruited during your availability. Roles are recruited for quarterly with start dates in Q1 January, Q2 April, Q3 July and Q4 October. Assessment Centres would usually take place at least four months before any of the four quarterly start dates. Available Tracks Our Global Markets teams operate in all major financial markets and develop sophisticated financial solutions to help clients manage risk, increase returns and solve complex financial problems. Globally, we hold key positions across all major financial markets. This approach means you'll be part of an energetic team, helping to solve a range of stimulating and interesting business issues. Trading at J.P. Morgan is a unique insight into global markets - we provide liquidity to clients in all major asset classes and pride ourselves on our fast execution, market share and e trading platforms. A trader's role is to respond to and encourage client enquiries, manage the resulting risk, and understand and respond to market moving events. Trading is detail focused, mentally stimulating and requires detailed evaluations. Structuring & Origination within Markets is a hybrid group inclusive of Sales, Trading and Banking. J.P. Morgan has a dedicated team of professionals servicing the structured product requirements of our clients. The team offers a broad range of innovative investor products, liability management and hedging solutions. J.P. Morgan offers a wide range of derivatives products to institutional investors, distributors, corporates and private investors. Sales teams help corporate and institutional clients navigate the breadth of J.P. Morgan's product offerings across Markets and Platform Services, focusing on matching the firm's resources to our clients' needs. The Sales community build relationships with clients and package tailor made solutions that meet the needs of a wide array of clients. To make this distinction possible, salespeople have a wide knowledge of multiple products, and proactively engage with clients and suggest trade ideas. A salesperson typically has collaborative communication and interpersonal skills, an investigative mind, is a capable multi tasker and team orientated. Digital Markets: This role requires a strategic thinker with an interest in digital assets, operational flows and the ability to collaborate effectively with cross functional teams. You will support and manage digital asset projects within our Digital Markets division. You will be responsible for coordinating initiatives related to intraday repo, other digital assets trading initiatives and wider engagement with market infrastructures on digital asset topics, ensuring alignment with business objectives and regulatory requirements. You will develop and execute product strategies that drive innovation and growth in digital markets, engaging with market infrastructures and external partners to advance digital asset initiatives and foster industry collaboration in support of the wider markets digital asset agenda. Across all tracks, you'll support senior colleagues with important research, analysis and preparatory work. You will monitor markets, develop trade ideas, conduct portfolio reviews, and learn about the solutions and products we offer for clients to manage any market conditions. Your work and contributions will be valuable to the team from the start. Expert instructors and JPMorgan Chase professionals will teach you about our history, the scale and scope of our organization today and our ambitious plans for tomorrow. We'll teach you technical and practical skills that will help you hit the ground running. At JPMorgan Chase, we equip our Markets teams with the skills to thrive in a data driven and evolving business environment. New analysts and associates receive training in coding and data analysis, enabling them to create tools that automate tasks and improve decision making. Our focus on learning fosters innovation and adaptability, helping our teams succeed for our clients. Join us to be part of a team that values growth and excellence in the dynamic world of markets. What's Next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible. To start the application, you will be prompted to enter your email address. Your email address will be used to create and maintain your profile so make sure it is one you will have long term access to. Do not use an email address with ".edu or .ac.uk" extension as doing so could result in delays receiving updates regarding your candidacy. After you confirm your application, we will review it to establish suitability for the role you have applied for. If you are advanced to the next step of the process, you'll receive an email invitation to complete a video interview with an integrated mathematics test, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers . click apply for full job details
Uxbridge (Onsite) Full-time Rotational Shifts Up to £26,000 per annum Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job? We're looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes. The role As part of the service desk, you'll be the first point of contact for IT queries from internal and external users. You'll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience. This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts). What you'll do Provide first line IT support via phone, email, and a ticketing system. Log, prioritise, and resolve IT incidents and service requests. Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting). Assist with Active Directory user administration (accounts, passwords, groups). Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments. Troubleshoot basic hardware issues with laptops, desktops, and peripherals. Help manage IT assets and stock, including issuing, replacing, and tracking equipment. Liaise with suppliers and third-party support teams for repairs and escalations. Assist with project work and new site setups, following clear processes and guidance. Image and deploy devices using Acronis or similar tools. Deliver a positive customer experience while working to SLAs. What you'll bring Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships). A genuine interest in IT and eagerness to learn and develop technical skills. Basic understanding of Windows operating systems and Microsoft applications. Awareness of Active Directory and user account management. Basic knowledge of networking concepts (such as connectivity and troubleshooting). Strong communication skills and a customer-focused approach. Good organisation skills and the ability to follow processes. A proactive attitude and willingness to ask questions and take ownership. What's on offer Up to £26,000 per annum, depending on experience. 25 days holiday + 8 bank holidays. Pension scheme and employee discount programme. Company Pension. Training, mentoring, and clear development opportunities within IT. A supportive team environment where learning is encouraged. Ready to start or grow your IT career? Apply now and one of our team will be in touch.
Apr 08, 2026
Full time
Uxbridge (Onsite) Full-time Rotational Shifts Up to £26,000 per annum Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job? We're looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes. The role As part of the service desk, you'll be the first point of contact for IT queries from internal and external users. You'll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience. This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts). What you'll do Provide first line IT support via phone, email, and a ticketing system. Log, prioritise, and resolve IT incidents and service requests. Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting). Assist with Active Directory user administration (accounts, passwords, groups). Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments. Troubleshoot basic hardware issues with laptops, desktops, and peripherals. Help manage IT assets and stock, including issuing, replacing, and tracking equipment. Liaise with suppliers and third-party support teams for repairs and escalations. Assist with project work and new site setups, following clear processes and guidance. Image and deploy devices using Acronis or similar tools. Deliver a positive customer experience while working to SLAs. What you'll bring Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships). A genuine interest in IT and eagerness to learn and develop technical skills. Basic understanding of Windows operating systems and Microsoft applications. Awareness of Active Directory and user account management. Basic knowledge of networking concepts (such as connectivity and troubleshooting). Strong communication skills and a customer-focused approach. Good organisation skills and the ability to follow processes. A proactive attitude and willingness to ask questions and take ownership. What's on offer Up to £26,000 per annum, depending on experience. 25 days holiday + 8 bank holidays. Pension scheme and employee discount programme. Company Pension. Training, mentoring, and clear development opportunities within IT. A supportive team environment where learning is encouraged. Ready to start or grow your IT career? Apply now and one of our team will be in touch.
Manager, Sourcing Location: Dundee, DND, GB Work Arrangement: Hybrid (needs to be present on site to support the team and business as needed) Job Requisition ID: 65483 - Indirect, Consumables & Electronics Department: Manuf. & Operations (DEPT_MFGOP) Reports to : Global Sourcing Director At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths. We are . DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States. Dover Fueling Solutions, (DFS), comprises the most trusted names in the fuel industry and have been global leaders in driving innovation for over 100 years. DFS, the industry's 1st end-to-end fueling solution, provides advanced fuel-dispensing equipment, including systems and payment, automatic tank gauging, wet stock-management and Clean Fuel solutions. DFS comprises industry-leading brands including Tokheim, Wayne Fueling Systems, Fairbanks, ProGauge, ClearView and OPW Fuel Management Systems. We lead every market we serve with focused expertise, progressive thinking and customer-inspired innovation in order to push the boundaries of performance for our customers and shareholders. To learn more about DFS, visit . DFS is part of the Fluids segment of Dover Corporation (NYSE: DOV). Position Summary The Indirect and consumables leader is responsible for managing the team comprising of 2 category managers, 2 sourcing specialists and the sourcing master data analyst for all spend areas covered in the indirect, consumable and electronic categories. Encompassing a wide spectrum of strategic sourcing areas the position is very much hands on from providing day to day support of escalated issues within the factory to a heavy bias of strategic sourcing activities that improve the productivity and total cost of DFS. The role will cover accountability and responsibility for the strategic sourcing strategy (short, medium and long term) leading and creating winning supplier relationships from a diverse and global supply base. There is a strong bias and 'rapid' need to add short and medium term projects to our savings pipeline. These projects must be a mix of tactical cost downs and longer term RFQ's. The ability to 'hit the ground running' and add value early on is paramount. This role is focused on the EMEA region as a whole however the immediate priority is total cost improvement for the Dundee (DFS) business. The role requires coordination and proactive accountable engagement with global stakeholders as the supply base is shared across global sites. The ability to manage a diverse range of stakeholders and have a skillset that demonstrates 'ownership, presence and accountability' throughout the Dover organisation. Performance metrics, supply chain / sourcing best practice and toolsets will be used and required to validate and drive best in class performance. Tasks or issues related to suppliers outside this portfolio may be assigned on an ad-hoc basis. Key Responsibilities Exemplify Dover Zero harm rules in support of a safe working environment. Create and own a plan of continual value add RFQ opportunities for the category. Develop cost baseline & inflation forecasts for assigned commodity(s). Keep current on commodity market, cost drivers and economic outlook to guide strategy, perform data analysis on commodity spend, supplier performance and market intelligence. Identification and qualification of world class supply sources at both supplier and component level. Own and manage supplier relationships for assigned portfolio based on Safety, Quality, Delivery, Cost and Capacity using formal SRM processes, PFEP, ensuring suitable supporting contract mechanisms are in place, understand and drive cost-out. Able to generate significant cost reduction through coordination with internal stakeholders (engineering, planning, materials) and VA/VE. Assigned Commodities include, but are not limited to: Indirects, services, consumables and electronics. Maintain current knowledge regarding global market conditions affecting supply chain, develop and defend with data, corresponding strategies to ensure meeting Sourcing policy deployment objectives. Oversee suppliers to continuously improve quality, cost, delivery, and service. Negotiating and managing value-add supply contracts within commodity portfolio. Report on current condition of supply base in terms of dashboard data, demonstrating corrective actions and problem-solving activity have been deployed to address issues. Conduct and lead business reviews with key suppliers. Demonstrating professional supply chain best-practices and developing documented processes, procedures and methods to embed them in the organisation. Coaching and mentoring team members and stakeholders. Organize team workload and priorities as applicable. Act as focal point and subject matter expert in global market for assigned commodity. Provides commodity, technology, and supplier market know-how to the organisation. Escalation point to remediate major supply chain issues impacting business operations. Identifying and mitigating supply chain risk. Support new technology development as it appears in the industry and is promoted as an option from our supply chain. Adhoc assignment to accountability for key department/business unit projects. International travel may be required to visit suppliers or other Dover locations. Candidate Profile Detail and Process orientation. Proven ability to drive change and evidence cost reducing strategies and delivery. Ability to use data to support excellent decision making. Excellent time management skills with the ability to prioritise in a complex environment. Demonstrates full accountability and ownership for all aspects of assigned areas of responsibility. With proven track record of leading strategic improvements within sourcing. Able to coach and mentor team members. Persistence in problem solving approach with ability to deliver solutions that address the issue effectively. Confident and familiar with the requirements for successful negotiation. Leading and influencing decision making in stakeholder departments - effective communication. Skilled and experienced in contract creation, analysis and delivery with globally based suppliers. Able to be flexible in both approach and outlook. Has the ability to deliver tactically and strategically as needed. A 'hands on' culture, style and attitude is a must. Comfortable in presenting information in a variety of formats to senior management. Willingness to engage with stakeholders (engineering, marketing, sales) to understand Dover's products and customer requirements and ensure they are reflected in our supply chain. Self-motivated and orientated towards improvement/development of responsibilities - flexible in accepting accountabilities. Candidate Experience and Qualifications Degree qualified or able to demonstrate suitable relevant experience. Minimum of five years working in a similar role, showing consistent career progression to current level, preferably within an engineering or high-volume manufacturing environment. Must have Commodity specific technical knowledge from managing a diverse indirect category portfolio. Familiarity with Oracle ERP systems an advantage. Proficient in use of MS packages. Level 5 or 6 CIPS qualification an advantage. Expert in the development, deployment and administration of service contracts and t&c's. Excellent English (verbal and written). The information contained within this job description overview is not intended to be all-inclusive. Nothing in this job description restricts management or the company's ability to assign or reassign duties and / or responsibilities to or from this role at any time. This document is subject to change with or without notice. Dover Fueling Solutions is an equal opportunity employer and affords equal employment opportunities to all employees and applicants regardless of race, color . click apply for full job details
Apr 07, 2026
Full time
Manager, Sourcing Location: Dundee, DND, GB Work Arrangement: Hybrid (needs to be present on site to support the team and business as needed) Job Requisition ID: 65483 - Indirect, Consumables & Electronics Department: Manuf. & Operations (DEPT_MFGOP) Reports to : Global Sourcing Director At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths. We are . DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States. Dover Fueling Solutions, (DFS), comprises the most trusted names in the fuel industry and have been global leaders in driving innovation for over 100 years. DFS, the industry's 1st end-to-end fueling solution, provides advanced fuel-dispensing equipment, including systems and payment, automatic tank gauging, wet stock-management and Clean Fuel solutions. DFS comprises industry-leading brands including Tokheim, Wayne Fueling Systems, Fairbanks, ProGauge, ClearView and OPW Fuel Management Systems. We lead every market we serve with focused expertise, progressive thinking and customer-inspired innovation in order to push the boundaries of performance for our customers and shareholders. To learn more about DFS, visit . DFS is part of the Fluids segment of Dover Corporation (NYSE: DOV). Position Summary The Indirect and consumables leader is responsible for managing the team comprising of 2 category managers, 2 sourcing specialists and the sourcing master data analyst for all spend areas covered in the indirect, consumable and electronic categories. Encompassing a wide spectrum of strategic sourcing areas the position is very much hands on from providing day to day support of escalated issues within the factory to a heavy bias of strategic sourcing activities that improve the productivity and total cost of DFS. The role will cover accountability and responsibility for the strategic sourcing strategy (short, medium and long term) leading and creating winning supplier relationships from a diverse and global supply base. There is a strong bias and 'rapid' need to add short and medium term projects to our savings pipeline. These projects must be a mix of tactical cost downs and longer term RFQ's. The ability to 'hit the ground running' and add value early on is paramount. This role is focused on the EMEA region as a whole however the immediate priority is total cost improvement for the Dundee (DFS) business. The role requires coordination and proactive accountable engagement with global stakeholders as the supply base is shared across global sites. The ability to manage a diverse range of stakeholders and have a skillset that demonstrates 'ownership, presence and accountability' throughout the Dover organisation. Performance metrics, supply chain / sourcing best practice and toolsets will be used and required to validate and drive best in class performance. Tasks or issues related to suppliers outside this portfolio may be assigned on an ad-hoc basis. Key Responsibilities Exemplify Dover Zero harm rules in support of a safe working environment. Create and own a plan of continual value add RFQ opportunities for the category. Develop cost baseline & inflation forecasts for assigned commodity(s). Keep current on commodity market, cost drivers and economic outlook to guide strategy, perform data analysis on commodity spend, supplier performance and market intelligence. Identification and qualification of world class supply sources at both supplier and component level. Own and manage supplier relationships for assigned portfolio based on Safety, Quality, Delivery, Cost and Capacity using formal SRM processes, PFEP, ensuring suitable supporting contract mechanisms are in place, understand and drive cost-out. Able to generate significant cost reduction through coordination with internal stakeholders (engineering, planning, materials) and VA/VE. Assigned Commodities include, but are not limited to: Indirects, services, consumables and electronics. Maintain current knowledge regarding global market conditions affecting supply chain, develop and defend with data, corresponding strategies to ensure meeting Sourcing policy deployment objectives. Oversee suppliers to continuously improve quality, cost, delivery, and service. Negotiating and managing value-add supply contracts within commodity portfolio. Report on current condition of supply base in terms of dashboard data, demonstrating corrective actions and problem-solving activity have been deployed to address issues. Conduct and lead business reviews with key suppliers. Demonstrating professional supply chain best-practices and developing documented processes, procedures and methods to embed them in the organisation. Coaching and mentoring team members and stakeholders. Organize team workload and priorities as applicable. Act as focal point and subject matter expert in global market for assigned commodity. Provides commodity, technology, and supplier market know-how to the organisation. Escalation point to remediate major supply chain issues impacting business operations. Identifying and mitigating supply chain risk. Support new technology development as it appears in the industry and is promoted as an option from our supply chain. Adhoc assignment to accountability for key department/business unit projects. International travel may be required to visit suppliers or other Dover locations. Candidate Profile Detail and Process orientation. Proven ability to drive change and evidence cost reducing strategies and delivery. Ability to use data to support excellent decision making. Excellent time management skills with the ability to prioritise in a complex environment. Demonstrates full accountability and ownership for all aspects of assigned areas of responsibility. With proven track record of leading strategic improvements within sourcing. Able to coach and mentor team members. Persistence in problem solving approach with ability to deliver solutions that address the issue effectively. Confident and familiar with the requirements for successful negotiation. Leading and influencing decision making in stakeholder departments - effective communication. Skilled and experienced in contract creation, analysis and delivery with globally based suppliers. Able to be flexible in both approach and outlook. Has the ability to deliver tactically and strategically as needed. A 'hands on' culture, style and attitude is a must. Comfortable in presenting information in a variety of formats to senior management. Willingness to engage with stakeholders (engineering, marketing, sales) to understand Dover's products and customer requirements and ensure they are reflected in our supply chain. Self-motivated and orientated towards improvement/development of responsibilities - flexible in accepting accountabilities. Candidate Experience and Qualifications Degree qualified or able to demonstrate suitable relevant experience. Minimum of five years working in a similar role, showing consistent career progression to current level, preferably within an engineering or high-volume manufacturing environment. Must have Commodity specific technical knowledge from managing a diverse indirect category portfolio. Familiarity with Oracle ERP systems an advantage. Proficient in use of MS packages. Level 5 or 6 CIPS qualification an advantage. Expert in the development, deployment and administration of service contracts and t&c's. Excellent English (verbal and written). The information contained within this job description overview is not intended to be all-inclusive. Nothing in this job description restricts management or the company's ability to assign or reassign duties and / or responsibilities to or from this role at any time. This document is subject to change with or without notice. Dover Fueling Solutions is an equal opportunity employer and affords equal employment opportunities to all employees and applicants regardless of race, color . click apply for full job details
Senior Analyst (GC-MS and GC-MS/MS) Location: Buckinghamshire Working hours: 09:00-17:00 Mon - Fri Salary: Competitive As a Senior Analyst, you will play a key role in supporting clients to meet Environmental Quality Standards (EQS) and Maximum Residue Limits (MRLs). Working with advanced GC-MS and GC-MS/MS instrumentation, you will help design and deliver tailored analytical programmes to meet complex regulatory requirements. Key Responsibilities Manage a business stream to deliver results against agreed targets Operate single and triple quadrupole GC-MS and GC-MS/MS systems Apply a minimum of 5+ years' experience as a trace-level GC Analyst Supervise and provide technical leadership within the GC section Train and mentor a team of 10-15 scientists, including Extraction Chemists and 1st and 2nd Grade Analysts Ensure samples are prepared and analysed to customer specifications Perform routine maintenance and troubleshooting of instrumentation Develop, optimise, validate and troubleshoot analytical methods Investigate and close Non-Conforming Work in line with quality systems Key Requirements BSc in Chemistry or related scientific discipline At least 5 years' experience in trace-level GC-MS analysis within an accredited laboratory Strong technical knowledge of GC-MS and GC-MS/MS Experience supervising, training, and developing junior staff Proven ability to meet targets and deadlines Familiarity with ISO 17025 quality systems Important Information We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Apr 07, 2026
Full time
Senior Analyst (GC-MS and GC-MS/MS) Location: Buckinghamshire Working hours: 09:00-17:00 Mon - Fri Salary: Competitive As a Senior Analyst, you will play a key role in supporting clients to meet Environmental Quality Standards (EQS) and Maximum Residue Limits (MRLs). Working with advanced GC-MS and GC-MS/MS instrumentation, you will help design and deliver tailored analytical programmes to meet complex regulatory requirements. Key Responsibilities Manage a business stream to deliver results against agreed targets Operate single and triple quadrupole GC-MS and GC-MS/MS systems Apply a minimum of 5+ years' experience as a trace-level GC Analyst Supervise and provide technical leadership within the GC section Train and mentor a team of 10-15 scientists, including Extraction Chemists and 1st and 2nd Grade Analysts Ensure samples are prepared and analysed to customer specifications Perform routine maintenance and troubleshooting of instrumentation Develop, optimise, validate and troubleshoot analytical methods Investigate and close Non-Conforming Work in line with quality systems Key Requirements BSc in Chemistry or related scientific discipline At least 5 years' experience in trace-level GC-MS analysis within an accredited laboratory Strong technical knowledge of GC-MS and GC-MS/MS Experience supervising, training, and developing junior staff Proven ability to meet targets and deadlines Familiarity with ISO 17025 quality systems Important Information We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Role Description At Wood Mackenzie, our competitive advantage lies in the depth and analytical rigour of our market leading research, and in the combined expertise of our dedicated consultants who specialise in energy and natural resources. As a Principal Consultant within the EMEA Gas & LNG Consulting team, your role will be to harness, build on and contribute to this expertise to provide clients with market leading commercial support.Your primary responsibility will be the execution of commercial and strategic consultancy projects across the EMEA region. By providing strong project leadership and collaborating with experts from across the business, you will ensure that every engagement is delivered with technical rigour and to a consistently high quality. Your role is to translate deep sector insights into high-impact results that drive repeat business, development of intellectual property and development of internal talent.A key component of your role will involve working with senior colleagues to transform client requirements into actionable roadmaps. Leveraging your deep knowledge of natural gas and LNG fundamentals and consulting frameworks, you will define clear project scopes and structure analytical workstreams that address client needs with depth and innovative thinking, providing a solid foundation for critical commercial decisions.You will engage directly with senior client stakeholders to provide commercially grounded advice. You will use clear communication and collaborative problem-solving to drive meaningful impact throughout each assignment and build lasting client relationships. The role requires a proactive approach to engagement, including travel to client sites and industry events across EMEA to enhance the firm's market presence. Main Responsibilities As a Principal Consultant at Wood Mackenzie, you will lead the delivery of consulting assignments and support wider business development activities. Your main responsibilities will include: Manage and execute complex consulting projects including: + Defining detailed project plans and storyboards for deliverables + Owning delivery of assigned workstreams and producing client ready reports + Coordinating internal resources (e.g., research analysts, data analysts, subject matter experts) + Selecting appropriate analytical frameworks, tools and data sources for each assignment, including relevant Wood Mackenzie Research products and tools + Ensuring findings are grounded in robust data, clear logic and aligned with client priorities + Communicating effectively with client stakeholders + Managing project timelines and budgets to meet commercial objectives Bring a thorough and current understanding of the Gas & LNG sector in Europe, the Middle East, Africa and global markets Train, coach and mentor junior consultants to deliver high-quality work and build a bench of future industry experts and leaders Collaborate with colleagues in other sector teams, including Power & Renewables, Chemicals, Upstream and Metals & Mining, to deliver integrated perspectives across the value chain Engage clients to identify potential business opportunities, translating open-ended business inquiries into well-structured project proposals Ensure Wood Mackenzie consulting methodologies and quality standards are consistently applied Knowledge & Experience Required Bachelor's degree in a relevant discipline such as business, economics, finance, statistics, or engineering; master's and/or MBA preferred At least ten years' experience in the gas & LNG industry with 6-8 years of relevant experience in management consulting, energy-focused consulting or a strategic/commercial role linked to the gas & LNG sector Experience building and maintaining relationships with clients Experience managing key project workflows and overall coordination of projects in a project management role Strong understanding of the gas & LNG value chain, including the implications of the energy transition Strong understanding of commercial operations, business models and strategies Track record of quickly becoming knowledgeable and speaking credibly about a wide range of subjects and themes Additional language skills are beneficial but not required Recent projects our Gas & LNG practice has engaged in include: Commercial due diligence for investors and lenders assessing gas & LNG infrastructure investments, including LNG supply projects, LNG import terminals, FSRUs, LNG shipping, and international gas transmission pipelines. LNG project financing support for multiple North American LNG facilities, including analysis of global LNG market outlooks, gas supply sourcing, LNG buyer profiling and competitive benchmarking of new supply projects Gas & LNG strategy development and global opportunity screening for a large Middle Eastern national oil company Development of marketing materials for a new African midstream domestic gas-focused infrastructure fund Gas supply screening and advisory for a major African LNG exporter evaluating diversification of its gas supply portfolio Development of a National Gas Master Plan for a West African country, including analysis of domestic market growth and export opportunities Gas market studies across EMEA to support companies assessing market entry, gas pricing dynamics and commercial positioning Closing date: 1st May 2026 Please submit your resume and cover letter, outlining the knowledge, skills and experience you have to make you a suitable candidate. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
Apr 05, 2026
Full time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Role Description At Wood Mackenzie, our competitive advantage lies in the depth and analytical rigour of our market leading research, and in the combined expertise of our dedicated consultants who specialise in energy and natural resources. As a Principal Consultant within the EMEA Gas & LNG Consulting team, your role will be to harness, build on and contribute to this expertise to provide clients with market leading commercial support.Your primary responsibility will be the execution of commercial and strategic consultancy projects across the EMEA region. By providing strong project leadership and collaborating with experts from across the business, you will ensure that every engagement is delivered with technical rigour and to a consistently high quality. Your role is to translate deep sector insights into high-impact results that drive repeat business, development of intellectual property and development of internal talent.A key component of your role will involve working with senior colleagues to transform client requirements into actionable roadmaps. Leveraging your deep knowledge of natural gas and LNG fundamentals and consulting frameworks, you will define clear project scopes and structure analytical workstreams that address client needs with depth and innovative thinking, providing a solid foundation for critical commercial decisions.You will engage directly with senior client stakeholders to provide commercially grounded advice. You will use clear communication and collaborative problem-solving to drive meaningful impact throughout each assignment and build lasting client relationships. The role requires a proactive approach to engagement, including travel to client sites and industry events across EMEA to enhance the firm's market presence. Main Responsibilities As a Principal Consultant at Wood Mackenzie, you will lead the delivery of consulting assignments and support wider business development activities. Your main responsibilities will include: Manage and execute complex consulting projects including: + Defining detailed project plans and storyboards for deliverables + Owning delivery of assigned workstreams and producing client ready reports + Coordinating internal resources (e.g., research analysts, data analysts, subject matter experts) + Selecting appropriate analytical frameworks, tools and data sources for each assignment, including relevant Wood Mackenzie Research products and tools + Ensuring findings are grounded in robust data, clear logic and aligned with client priorities + Communicating effectively with client stakeholders + Managing project timelines and budgets to meet commercial objectives Bring a thorough and current understanding of the Gas & LNG sector in Europe, the Middle East, Africa and global markets Train, coach and mentor junior consultants to deliver high-quality work and build a bench of future industry experts and leaders Collaborate with colleagues in other sector teams, including Power & Renewables, Chemicals, Upstream and Metals & Mining, to deliver integrated perspectives across the value chain Engage clients to identify potential business opportunities, translating open-ended business inquiries into well-structured project proposals Ensure Wood Mackenzie consulting methodologies and quality standards are consistently applied Knowledge & Experience Required Bachelor's degree in a relevant discipline such as business, economics, finance, statistics, or engineering; master's and/or MBA preferred At least ten years' experience in the gas & LNG industry with 6-8 years of relevant experience in management consulting, energy-focused consulting or a strategic/commercial role linked to the gas & LNG sector Experience building and maintaining relationships with clients Experience managing key project workflows and overall coordination of projects in a project management role Strong understanding of the gas & LNG value chain, including the implications of the energy transition Strong understanding of commercial operations, business models and strategies Track record of quickly becoming knowledgeable and speaking credibly about a wide range of subjects and themes Additional language skills are beneficial but not required Recent projects our Gas & LNG practice has engaged in include: Commercial due diligence for investors and lenders assessing gas & LNG infrastructure investments, including LNG supply projects, LNG import terminals, FSRUs, LNG shipping, and international gas transmission pipelines. LNG project financing support for multiple North American LNG facilities, including analysis of global LNG market outlooks, gas supply sourcing, LNG buyer profiling and competitive benchmarking of new supply projects Gas & LNG strategy development and global opportunity screening for a large Middle Eastern national oil company Development of marketing materials for a new African midstream domestic gas-focused infrastructure fund Gas supply screening and advisory for a major African LNG exporter evaluating diversification of its gas supply portfolio Development of a National Gas Master Plan for a West African country, including analysis of domestic market growth and export opportunities Gas market studies across EMEA to support companies assessing market entry, gas pricing dynamics and commercial positioning Closing date: 1st May 2026 Please submit your resume and cover letter, outlining the knowledge, skills and experience you have to make you a suitable candidate. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
