We are seeking a reliable and motivated IT Support Analyst to join our IT Service Desk team in Glasgow. The ideal candidate will have solid technical background in 1st and 2nd line IT support, for the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena click apply for full job details
Jan 15, 2026
Full time
We are seeking a reliable and motivated IT Support Analyst to join our IT Service Desk team in Glasgow. The ideal candidate will have solid technical background in 1st and 2nd line IT support, for the Microsoft Desktop, MS Software and Applications Suite, and have proven experience of supporting the Microsoft Infrastructure arena click apply for full job details
Salary: £ 55,700 Closing date: Monday, 19 January 2026 Contract type: Permanent Interview dates: 1st stage (remote/online) - w/c 2 February The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We are looking for an Operational Risk and Controls Analyst join our Risk team. Where in Wellcome will I be working? The Risk Team plays a vital role in supporting Wellcome's mission by providing expert guidance and advice on risk management across the organisation. We lead the development and delivery of the corporate risk management framework and business continuity arrangements, ensuring that risks are identified, assessed and managed effectively. As part of this team, you'll work collaboratively with leaders across all functions, Risk Champions and other stakeholders to embed a proactive risk culture within first-line management. Your work will help strengthen organisational resilience and enable Wellcome to achieve its goals with confidence. What will I be doing? Working across the organisation, you'll embed a proactive risk and compliance culture-partnering with first line teams to design, document, monitor and improve controls in line with Wellcome's risk framework, and producing clear, data led reports for leadership and governance committees. You'll also support enterprise risk management (including RCSA), carry out second line control testing to provide assurance, and collaborate with senior stakeholders to ensure major risks are identified and managed effectively, while role modelling our inclusive values and adapting to evolving priorities. As an Operational Risk and Controls Analyst, you will: Partner across departments to embed a proactive risk management culture and ensure effective controls are designed and implemented. Support first-line teams in documenting, monitoring and reporting controls in line with Wellcome's risk framework, while building their capability around risk and compliance. Deliver risk processes including contributions to Risk Control Self-Assessment (RCSA) and provide clear, data-driven reports for leadership and governance committees. Conduct second-line control testing to give assurance on the effectiveness of controls and strengthen organisational resilience. Collaborate with senior colleagues to advance enterprise risk management, ensuring statutory governance requirements are met and major risks are identified and mitigated. Champion Wellcome's values by fostering an inclusive culture and adapting to evolving priorities to support our mission. Is this job for me? If you're a proactive problem-solver who enjoys building strong relationships and collaborating across teams, this role could be for you. You'll need excellent communication skills, adaptability to shifting priorities, and the confidence to work independently while driving improvements in risk and control processes. Experience in enterprise risk management or controls testing, alongside relevant professional qualifications, will help you succeed in delivering Wellcome's mission. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Fundamental understanding of non-financial risk and control frameworks. Appropriate enterprise risk management and controls testing (such as internal or external audit) experience. Able to work autonomously across enterprise risk and operational controls teams. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at . Upon a conditional offer being made, the successful applicant for this position will be required to undertake a Basic Disclosure and Barring Service (or equivalent) criminal record check to disclose any ' unspent ' criminal convictions or conditional cautions under the Rehabilitation of Offenders Act 1974. The criminal record check with not show anything that is ' spent '. For further guidance on disclosure of criminal records please see this UK Government Guidance. You can view our Policy Statement on the Recruitment of Ex-offenders here. You can view our Privacy Statement here.
Jan 14, 2026
Full time
Salary: £ 55,700 Closing date: Monday, 19 January 2026 Contract type: Permanent Interview dates: 1st stage (remote/online) - w/c 2 February The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We are looking for an Operational Risk and Controls Analyst join our Risk team. Where in Wellcome will I be working? The Risk Team plays a vital role in supporting Wellcome's mission by providing expert guidance and advice on risk management across the organisation. We lead the development and delivery of the corporate risk management framework and business continuity arrangements, ensuring that risks are identified, assessed and managed effectively. As part of this team, you'll work collaboratively with leaders across all functions, Risk Champions and other stakeholders to embed a proactive risk culture within first-line management. Your work will help strengthen organisational resilience and enable Wellcome to achieve its goals with confidence. What will I be doing? Working across the organisation, you'll embed a proactive risk and compliance culture-partnering with first line teams to design, document, monitor and improve controls in line with Wellcome's risk framework, and producing clear, data led reports for leadership and governance committees. You'll also support enterprise risk management (including RCSA), carry out second line control testing to provide assurance, and collaborate with senior stakeholders to ensure major risks are identified and managed effectively, while role modelling our inclusive values and adapting to evolving priorities. As an Operational Risk and Controls Analyst, you will: Partner across departments to embed a proactive risk management culture and ensure effective controls are designed and implemented. Support first-line teams in documenting, monitoring and reporting controls in line with Wellcome's risk framework, while building their capability around risk and compliance. Deliver risk processes including contributions to Risk Control Self-Assessment (RCSA) and provide clear, data-driven reports for leadership and governance committees. Conduct second-line control testing to give assurance on the effectiveness of controls and strengthen organisational resilience. Collaborate with senior colleagues to advance enterprise risk management, ensuring statutory governance requirements are met and major risks are identified and mitigated. Champion Wellcome's values by fostering an inclusive culture and adapting to evolving priorities to support our mission. Is this job for me? If you're a proactive problem-solver who enjoys building strong relationships and collaborating across teams, this role could be for you. You'll need excellent communication skills, adaptability to shifting priorities, and the confidence to work independently while driving improvements in risk and control processes. Experience in enterprise risk management or controls testing, alongside relevant professional qualifications, will help you succeed in delivering Wellcome's mission. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Fundamental understanding of non-financial risk and control frameworks. Appropriate enterprise risk management and controls testing (such as internal or external audit) experience. Able to work autonomously across enterprise risk and operational controls teams. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at . Upon a conditional offer being made, the successful applicant for this position will be required to undertake a Basic Disclosure and Barring Service (or equivalent) criminal record check to disclose any ' unspent ' criminal convictions or conditional cautions under the Rehabilitation of Offenders Act 1974. The criminal record check with not show anything that is ' spent '. For further guidance on disclosure of criminal records please see this UK Government Guidance. You can view our Policy Statement on the Recruitment of Ex-offenders here. You can view our Privacy Statement here.
Chevron is accepting online applications for the position of Senior Tax Analyst through January 31st at 11:59 p.m. Responsibilities Support Chevron's Europe business: trading, downstream, shipping and corporate group customers with timely advice, coordinating with internal and external SMEs to facilitate commercial decision making. Successful candidate will have responsibility for overseeing and implementing tax compliance solutions in the Europe region. Review corporate income tax returns for UK and European companies prepared internally or externally and related tax payment estimates. Lead and manage audit enquiries. Support tax review of commercial contracts and participate as tax SME in business led projects. Provide coaching to other team members and to finance staff with tax responsibilities in European subsidiaries. Required Qualifications Bachelor's degree. Professional tax, accounting (within tax function) or law qualifications (within tax function). Corporate income tax. Preferred Qualifications Tax experience and familiarity with European and other international tax regimes, including transfer pricing, Permanent Establishment, financing and indirect taxes. Oil and gas experience especially crude and products trading and Lubricants. Strong accounting knowledge. Relocation Options Relocation will not be considered. International Considerations Expatriate assignments will not be considered. Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time limited Visa status for this position. Workplace Inclusion & Diversity Chevron seeks to attract and develop the brightest minds to support, advance and enable best practices, innovation and evolving the energy landscape. Chevron is striving to be an employer of choice and leader for an inclusive and diverse workplace where we are actively supporting the promotion of equality for all employees at all levels. Chevron is working to close any gender gap where it may exist; equal pay or enabling a representative and meritocratic progression to careers and reaching senior roles across the organization. Chevron is focused on growing a culture where people with disabilities can excel through support in role and long term career opportunities, including workplace adjustments. Chevron considers itself a learning and flexible employer and wants to support everyone to bring their best self to every day. Equal Opportunity Employer Statement We are an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, military or veteran status, political preference, marital status, citizenship, genetic information, or other status protected by law or regulation. We are committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at .
Jan 14, 2026
Full time
Chevron is accepting online applications for the position of Senior Tax Analyst through January 31st at 11:59 p.m. Responsibilities Support Chevron's Europe business: trading, downstream, shipping and corporate group customers with timely advice, coordinating with internal and external SMEs to facilitate commercial decision making. Successful candidate will have responsibility for overseeing and implementing tax compliance solutions in the Europe region. Review corporate income tax returns for UK and European companies prepared internally or externally and related tax payment estimates. Lead and manage audit enquiries. Support tax review of commercial contracts and participate as tax SME in business led projects. Provide coaching to other team members and to finance staff with tax responsibilities in European subsidiaries. Required Qualifications Bachelor's degree. Professional tax, accounting (within tax function) or law qualifications (within tax function). Corporate income tax. Preferred Qualifications Tax experience and familiarity with European and other international tax regimes, including transfer pricing, Permanent Establishment, financing and indirect taxes. Oil and gas experience especially crude and products trading and Lubricants. Strong accounting knowledge. Relocation Options Relocation will not be considered. International Considerations Expatriate assignments will not be considered. Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time limited Visa status for this position. Workplace Inclusion & Diversity Chevron seeks to attract and develop the brightest minds to support, advance and enable best practices, innovation and evolving the energy landscape. Chevron is striving to be an employer of choice and leader for an inclusive and diverse workplace where we are actively supporting the promotion of equality for all employees at all levels. Chevron is working to close any gender gap where it may exist; equal pay or enabling a representative and meritocratic progression to careers and reaching senior roles across the organization. Chevron is focused on growing a culture where people with disabilities can excel through support in role and long term career opportunities, including workplace adjustments. Chevron considers itself a learning and flexible employer and wants to support everyone to bring their best self to every day. Equal Opportunity Employer Statement We are an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, military or veteran status, political preference, marital status, citizenship, genetic information, or other status protected by law or regulation. We are committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at .
Asset Manager - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over 30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. With a 166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role As Asset Manager, you will play a pivotal role in shaping Croydon's housing investment strategy. Reporting to the Head of Asset Planning and Capital Delivery, you will lead a team of Data Analysts and Stock Condition Surveyors, ensuring the integrity and accuracy of asset data and driving the development of the asset management strategy. You will oversee stock condition surveys, manage asset data systems, and lead on portfolio management, including acquisitions and disposals. This role is central to ensuring compliance with Decent Homes standards and supporting the council's long-term housing investment programme. What You'll Need to Succeed Strong knowledge of asset management in a social housing environment. Proven experience managing staff and delivering complex projects/programmes. Ability to plan and manage a diverse workload with competing priorities. Excellent problem-solving, communication, and stakeholder engagement skills. Experience in managing asset data and using technology to improve service delivery. Knowledge of project management principles (PRINCE2 desirable). Qualifications Educated to degree level or equivalent experience. Evidence of Continuous Professional Development. Project management qualification (e.g., PRINCE2) desirable. What You'll Get in Return Croydon Council offers a competitive package, including: Up to 30 days annual leave (depending on service). Flexible working arrangements. Professional development opportunities. Access to health and wellness initiatives. Membership in the Local Government Pension Scheme (LGPS). How to Apply For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan - (url removed) Or apply online today by submitting your CV and covering letter. Closing date: 1st March 2026 Interviews: 9th March 2026 Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are happy to consider flexible working arrangements and guarantee interviews for disabled applicants who meet the minimum criteria.
Jan 14, 2026
Full time
Asset Manager - Croydon Council Adecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate. Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over 30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. With a 166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role As Asset Manager, you will play a pivotal role in shaping Croydon's housing investment strategy. Reporting to the Head of Asset Planning and Capital Delivery, you will lead a team of Data Analysts and Stock Condition Surveyors, ensuring the integrity and accuracy of asset data and driving the development of the asset management strategy. You will oversee stock condition surveys, manage asset data systems, and lead on portfolio management, including acquisitions and disposals. This role is central to ensuring compliance with Decent Homes standards and supporting the council's long-term housing investment programme. What You'll Need to Succeed Strong knowledge of asset management in a social housing environment. Proven experience managing staff and delivering complex projects/programmes. Ability to plan and manage a diverse workload with competing priorities. Excellent problem-solving, communication, and stakeholder engagement skills. Experience in managing asset data and using technology to improve service delivery. Knowledge of project management principles (PRINCE2 desirable). Qualifications Educated to degree level or equivalent experience. Evidence of Continuous Professional Development. Project management qualification (e.g., PRINCE2) desirable. What You'll Get in Return Croydon Council offers a competitive package, including: Up to 30 days annual leave (depending on service). Flexible working arrangements. Professional development opportunities. Access to health and wellness initiatives. Membership in the Local Government Pension Scheme (LGPS). How to Apply For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan - (url removed) Or apply online today by submitting your CV and covering letter. Closing date: 1st March 2026 Interviews: 9th March 2026 Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are happy to consider flexible working arrangements and guarantee interviews for disabled applicants who meet the minimum criteria.
Summer-Browning Associates
East Kilbride, Lanarkshire
IT Service Desk Analyst IT Helpdesk Support Analyst 1st Line Support Analyst Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: East Kilbride, Scotland - 100% onsite The ideal candidate will hold or be eligible for SC clearance and have a proven background in Service Desk operations, with the following skills and experience: Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well as priority classifications and Service Level Agreements in a Public Sector IT Service Environment. Proven ability to ensure that Service Requests and Incidents are managed in accordance with Service Level Targets. Expertise in incident triage and resolution. Knowledge of Microsoft operating systems and applications, including but not limited to Windows Server 2012, Exchange 2013, Windows 10, Office 365, and general networking technologies. Familiarity with ITIL Foundation, AGILE, and DevOps frameworks, as well as enterprise-level reporting tools, would be highly beneficial. To apply, please submit your latest CV for review.
Jan 11, 2026
Contractor
IT Service Desk Analyst IT Helpdesk Support Analyst 1st Line Support Analyst Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: East Kilbride, Scotland - 100% onsite The ideal candidate will hold or be eligible for SC clearance and have a proven background in Service Desk operations, with the following skills and experience: Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well as priority classifications and Service Level Agreements in a Public Sector IT Service Environment. Proven ability to ensure that Service Requests and Incidents are managed in accordance with Service Level Targets. Expertise in incident triage and resolution. Knowledge of Microsoft operating systems and applications, including but not limited to Windows Server 2012, Exchange 2013, Windows 10, Office 365, and general networking technologies. Familiarity with ITIL Foundation, AGILE, and DevOps frameworks, as well as enterprise-level reporting tools, would be highly beneficial. To apply, please submit your latest CV for review.
Job Title: Cloud Infrastructure Architect Location: London Job Type: Permanent Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted. Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role Shape the Future of Cloud at LifeArc - Secure, Scalable, and Built for Science. LifeArc is building a secure, scalable, and modern cloud platform with Microsoft Azure at its core. As Cloud Infrastructure Architect, you will manage our cloud estate to ensure it is secure, compliant, high-performing, and cost-optimized, while providing transparent monitoring. This role is pivotal in supporting our growing Data Science team and enabling strategic impact through robust data platform capabilities. You'll bring deep expertise in Azure, Trusted Research Environments (TREs), and scientific compute, with experience in other cloud technologies to help shape a potential multi cloud ecosystem. Reporting to the Data Platform Lead, you will play a key role in driving the evolution and execution of LifeArc's Technology Strategy. The role responsibilities include: Design and implement Azure-first cloud infrastructure, including networking, identity management, storage, Kubernetes, and HPC solutions, leveraging AWS experience where beneficial. Architect and manage secure Trusted Research Environments (TREs) that comply with governance, data management plans, and safe data principles, ensuring seamless integration with LifeArc's Data Platform. Provide specialist compute solutions for bioinformatics, machine learning, and data intensive workloads, optimizing performance and cost for scientific teams. Drive automation and infrastructure engineering, building repeatable deployments using Terraform, Azure DevOps, and CI/CD pipelines for TREs and platform components. Ensure alignment with LifeArc's Data Platform strategy, embedding architectural principles and collaborating with data engineering and governance teams for seamless integration. Embed governance, security, and compliance standards (GDPR, ISO 27001, Cyber Essentials+) across cloud and TRE environments, implementing encryption, access controls, and audit logging. Implement observability and operational excellence, applying SRE principles to monitor performance, resilience, and cost optimization using Azure Monitor and related tools. Collaborate with stakeholders and provide technical leadership, translating scientific requirements into secure, scalable architectures and mentoring engineering teams. Education & experience required (essential) At least a HND/HNC in a computer science related field, or equivalent Experience as 1st/2nd line IT support specialist and providing compute support with any kind of regulated environment containing confidential/highly sensitive data Practical data warehouse/data lake experience Experience working as an architect to design and deliver changes in IT infrastructure design Strong hands on experience with Microsoft Azure across networking, compute, security, storage and automation Understanding of modern data/ML platforms such as Databricks, Azure ML, Synapse MLflow, Airflow etc. Experience working as an architect to design and deliver changes in IT infrastructure design Experience as a Linux support analyst/system administrator Understanding of data security best practices and disaster recovery planning Experience in cloud architecting in a life sciences, medical research or health informatics organisation Familiarity with data science and AI/ML approaches that the data platform infrastructure and environments Experience contributing to data sharing agreements and Data Protection Impact Assessments Practical experience with Snowflake Proficient with Terraform or Bicep/ARM Qualified as Azure Solutions Architect Expert (AZ-305), Azure Security Engineer (AZ-500), AWS Solutions Architect, Kubernetes certifications (CKA/CKS) CISSP, CCSP, ISO27001 certifications Skills & abilities Collaboration and matrix working - engages with multiple teams and stakeholders to align goals and manage interdependencies. Decision making and problem solving - analyses available information and makes data driven decisions independently in familiar situations. Cloud and infrastructure management - manages cloud based platforms, optimizing performance and security. Enterprise architecture and system integration - designs and maintains modular, scalable architectures Cybersecurity and compliance - implements security controls, risk assessments, and compliance audits. Learning agility and versatility, able to 'roll up sleeves' and operate independently to add value in a small team About us LifeArc is a not for profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. We are dedicated to creating a diverse, flexible, equitable and happy work environment so our colleagues can thrive as their truest selves. We act with courage, curiosity, care & commitment to deliver quality & excellence for our patients and each other Join us, and you'll be given the scope to develop your professional skills and experience in a safe, supportive and challenging environment Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. Our commitment to equity, diversity and inclusion includes creating a culture where everyone feels they belong, is valued for who they are and has the opportunity to translate their potential. We want every candidate to do their very best. If you require special assistance or reasonable adjustments, please be sure to let us know in advance what will be most useful for you and / or to discuss your needs. Please note we are actively recruiting, and the closing date may be brought forward if we find the right person for this role.
Jan 10, 2026
Full time
Job Title: Cloud Infrastructure Architect Location: London Job Type: Permanent Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs submitted. Are you passionate about making life science life changing and delivering impact for patients? We want to hear from you. About the role Shape the Future of Cloud at LifeArc - Secure, Scalable, and Built for Science. LifeArc is building a secure, scalable, and modern cloud platform with Microsoft Azure at its core. As Cloud Infrastructure Architect, you will manage our cloud estate to ensure it is secure, compliant, high-performing, and cost-optimized, while providing transparent monitoring. This role is pivotal in supporting our growing Data Science team and enabling strategic impact through robust data platform capabilities. You'll bring deep expertise in Azure, Trusted Research Environments (TREs), and scientific compute, with experience in other cloud technologies to help shape a potential multi cloud ecosystem. Reporting to the Data Platform Lead, you will play a key role in driving the evolution and execution of LifeArc's Technology Strategy. The role responsibilities include: Design and implement Azure-first cloud infrastructure, including networking, identity management, storage, Kubernetes, and HPC solutions, leveraging AWS experience where beneficial. Architect and manage secure Trusted Research Environments (TREs) that comply with governance, data management plans, and safe data principles, ensuring seamless integration with LifeArc's Data Platform. Provide specialist compute solutions for bioinformatics, machine learning, and data intensive workloads, optimizing performance and cost for scientific teams. Drive automation and infrastructure engineering, building repeatable deployments using Terraform, Azure DevOps, and CI/CD pipelines for TREs and platform components. Ensure alignment with LifeArc's Data Platform strategy, embedding architectural principles and collaborating with data engineering and governance teams for seamless integration. Embed governance, security, and compliance standards (GDPR, ISO 27001, Cyber Essentials+) across cloud and TRE environments, implementing encryption, access controls, and audit logging. Implement observability and operational excellence, applying SRE principles to monitor performance, resilience, and cost optimization using Azure Monitor and related tools. Collaborate with stakeholders and provide technical leadership, translating scientific requirements into secure, scalable architectures and mentoring engineering teams. Education & experience required (essential) At least a HND/HNC in a computer science related field, or equivalent Experience as 1st/2nd line IT support specialist and providing compute support with any kind of regulated environment containing confidential/highly sensitive data Practical data warehouse/data lake experience Experience working as an architect to design and deliver changes in IT infrastructure design Strong hands on experience with Microsoft Azure across networking, compute, security, storage and automation Understanding of modern data/ML platforms such as Databricks, Azure ML, Synapse MLflow, Airflow etc. Experience working as an architect to design and deliver changes in IT infrastructure design Experience as a Linux support analyst/system administrator Understanding of data security best practices and disaster recovery planning Experience in cloud architecting in a life sciences, medical research or health informatics organisation Familiarity with data science and AI/ML approaches that the data platform infrastructure and environments Experience contributing to data sharing agreements and Data Protection Impact Assessments Practical experience with Snowflake Proficient with Terraform or Bicep/ARM Qualified as Azure Solutions Architect Expert (AZ-305), Azure Security Engineer (AZ-500), AWS Solutions Architect, Kubernetes certifications (CKA/CKS) CISSP, CCSP, ISO27001 certifications Skills & abilities Collaboration and matrix working - engages with multiple teams and stakeholders to align goals and manage interdependencies. Decision making and problem solving - analyses available information and makes data driven decisions independently in familiar situations. Cloud and infrastructure management - manages cloud based platforms, optimizing performance and security. Enterprise architecture and system integration - designs and maintains modular, scalable architectures Cybersecurity and compliance - implements security controls, risk assessments, and compliance audits. Learning agility and versatility, able to 'roll up sleeves' and operate independently to add value in a small team About us LifeArc is a not for profit life science organisation, leading the way for change in rare diseases in the UK and supporting promising initiatives in global health. We seek out research in areas of unmet need that has great potential, providing support to help it become breakthroughs that change lives. What we can offer you Focused on finding life changing solutions for underserved patients, our people thrive in an inclusive, and supportive environment that prioritises their health and wellbeing. Our multidisciplinary approach guarantees our people growth opportunities, while our culture of innovation and collaboration drives the impact we make delivering on our purpose of 'putting patients at the centre of everything we do'. We are dedicated to creating a diverse, flexible, equitable and happy work environment so our colleagues can thrive as their truest selves. We act with courage, curiosity, care & commitment to deliver quality & excellence for our patients and each other Join us, and you'll be given the scope to develop your professional skills and experience in a safe, supportive and challenging environment Salary will be determined by qualifications and experience along with other exceptional benefits. Because we understand everyone has different requirements, our flexible benefits allow you to choose those which are important to you. Our pension scheme offers employer contributions of up to 12%, private health insurance, and annual leave of 31 days PLUS bank holidays. Don't meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds, for example, are less likely to apply to jobs unless they meet every single qualification. At LifeArc we are dedicated to building a diverse, inclusive, and authentic workplace, so whatever your background or lived experience, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Our top priority is finding the best candidate, and you may be just right for this or other roles. We all have potential. At LifeArc, you'll discover what you can really do with it. At LifeArc, we commit to advancing equal opportunities and building a diverse workforce by ensuring a fair, inclusive, and accessible recruitment experience for all. We employ individuals based on their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. Our commitment to equity, diversity and inclusion includes creating a culture where everyone feels they belong, is valued for who they are and has the opportunity to translate their potential. We want every candidate to do their very best. If you require special assistance or reasonable adjustments, please be sure to let us know in advance what will be most useful for you and / or to discuss your needs. Please note we are actively recruiting, and the closing date may be brought forward if we find the right person for this role.
IT Support Analyst Doncaster Join a growing global business that s driving innovation across the food, energy, and sustainability sectors. About Us SARIA s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy and biofuels, we play a vital role in sustainable resource management. With a UK turnover approaching £280 million and 1,000 employees across 19 sites, we re a diverse and forward-thinking organisation and we re growing. The Opportunity As part of our ongoing digital transformation, we re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team. This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance to support a wide range of IT systems across SARIA s UK and international operations. You ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and effectively. Diagnose and troubleshoot user problems, delivering clear and professional support. Manage user accounts and access permissions. Create and maintain user guides, procedures, and training materials. Support the maintenance of networks, infrastructure, and mobile devices across multiple sites. Track and document all support activity, ensuring issues are resolved and lessons are captured. Assist with systems analysis, solution evaluation, and process improvement projects. Help deliver training and build user confidence with new technologies. About You A degree (or equivalent experience) in an IT-related field. Experience in an in-house, customer-focused IT support role. Strong working knowledge of Microsoft 365, Windows operating systems, and basic networking. Excellent communication and organisational skills. A collaborative, proactive approach and the ability to work on your own initiative. Why Join SARIA? A competitive salary and benefits package. The opportunity to work with modern technologies in a growing international business. Ongoing training and development to support your career progression. If you re looking for an IT role where your ideas are valued and your work truly makes a difference we d love to hear from you. Apply today and help shape the future of SARIA s digital journey.
Jan 10, 2026
Full time
IT Support Analyst Doncaster Join a growing global business that s driving innovation across the food, energy, and sustainability sectors. About Us SARIA s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy and biofuels, we play a vital role in sustainable resource management. With a UK turnover approaching £280 million and 1,000 employees across 19 sites, we re a diverse and forward-thinking organisation and we re growing. The Opportunity As part of our ongoing digital transformation, we re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team. This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance to support a wide range of IT systems across SARIA s UK and international operations. You ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and effectively. Diagnose and troubleshoot user problems, delivering clear and professional support. Manage user accounts and access permissions. Create and maintain user guides, procedures, and training materials. Support the maintenance of networks, infrastructure, and mobile devices across multiple sites. Track and document all support activity, ensuring issues are resolved and lessons are captured. Assist with systems analysis, solution evaluation, and process improvement projects. Help deliver training and build user confidence with new technologies. About You A degree (or equivalent experience) in an IT-related field. Experience in an in-house, customer-focused IT support role. Strong working knowledge of Microsoft 365, Windows operating systems, and basic networking. Excellent communication and organisational skills. A collaborative, proactive approach and the ability to work on your own initiative. Why Join SARIA? A competitive salary and benefits package. The opportunity to work with modern technologies in a growing international business. Ongoing training and development to support your career progression. If you re looking for an IT role where your ideas are valued and your work truly makes a difference we d love to hear from you. Apply today and help shape the future of SARIA s digital journey.
Sustainability Reporting and Project Manager page is loaded Sustainability Reporting and Project Managerlocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Sustainability Reporting and Project Manager (Fixed Term Contract) Location: Leicester, London or Bexhill-on-Sea (all hybrid - approx. one day a week in your preferred office) Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview The role will report into Rhianna Dumelow, our Head of Sustainability, and will focus on ESG reporting requirements including the Hastings Group annual sustainability report and disclosures to Sampo Group for annual reporting. This role also includes management and delivery of projects in line with ESG strategy. This is a fast-paced and challenging environment offering you the opportunity to make your mark. You will have support from the wider business for your career to develop into a wide range of future opportunities within Hastings. Job details - you'll need to have demonstrable experience in: Responsibility for the project management and delivery of the Hastings Group annual sustainability reporting, including all stages of project lifecycles and documentation Supporting with the collation and creation of annual sustainability reports, TCFD and CDP disclosures and quarterly sustainability reporting Delivering and continuously reviewing (and improving) regulatory and framework reporting as part of the annual reporting cycle Working with Assurance, Risk & Compliance, Legal and any other relevant teams to identify, understand and support the implementation of new ESG reporting and regulatory requirements Working closely with the Head of Sustainability and other key stakeholders across the business to manage and deliver strategic and regulatory projects in line with our strategy, including a full suite of project management governance, documentation and controls, as well as supporting our ESG Analyst with the Green House Gas, Carbon Footprint reporting and ESG dashboard updates Creating and supporting the preparation of reports and materials for ExCo/Board and assisting with the Head of Sustainability risk reviews and analysis work, alongside any other sustainability related activities where needed Essential skills/experience: Strong technical knowledge and a genuine passion around the ESG agenda and broader sustainability, environmental management, environmental legislation and environmental science Strong communication, organisational and reporting skills with the confidence to work with colleagues of all levels, including senior management Detailed reporting writing ability (both corporate and colleague level) with the ability to translate technical complex issues into appropriate language The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with a further senior leaderAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy
Jan 10, 2026
Full time
Sustainability Reporting and Project Manager page is loaded Sustainability Reporting and Project Managerlocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Sustainability Reporting and Project Manager (Fixed Term Contract) Location: Leicester, London or Bexhill-on-Sea (all hybrid - approx. one day a week in your preferred office) Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview The role will report into Rhianna Dumelow, our Head of Sustainability, and will focus on ESG reporting requirements including the Hastings Group annual sustainability report and disclosures to Sampo Group for annual reporting. This role also includes management and delivery of projects in line with ESG strategy. This is a fast-paced and challenging environment offering you the opportunity to make your mark. You will have support from the wider business for your career to develop into a wide range of future opportunities within Hastings. Job details - you'll need to have demonstrable experience in: Responsibility for the project management and delivery of the Hastings Group annual sustainability reporting, including all stages of project lifecycles and documentation Supporting with the collation and creation of annual sustainability reports, TCFD and CDP disclosures and quarterly sustainability reporting Delivering and continuously reviewing (and improving) regulatory and framework reporting as part of the annual reporting cycle Working with Assurance, Risk & Compliance, Legal and any other relevant teams to identify, understand and support the implementation of new ESG reporting and regulatory requirements Working closely with the Head of Sustainability and other key stakeholders across the business to manage and deliver strategic and regulatory projects in line with our strategy, including a full suite of project management governance, documentation and controls, as well as supporting our ESG Analyst with the Green House Gas, Carbon Footprint reporting and ESG dashboard updates Creating and supporting the preparation of reports and materials for ExCo/Board and assisting with the Head of Sustainability risk reviews and analysis work, alongside any other sustainability related activities where needed Essential skills/experience: Strong technical knowledge and a genuine passion around the ESG agenda and broader sustainability, environmental management, environmental legislation and environmental science Strong communication, organisational and reporting skills with the confidence to work with colleagues of all levels, including senior management Detailed reporting writing ability (both corporate and colleague level) with the ability to translate technical complex issues into appropriate language The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with a further senior leaderAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy
Oracle HCM Systems Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Providing day-to-day functional first line support to the business Investigate, troubleshoot, and resolve system issues Collaborate with relevant teams to implement new system functionalities Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Produce clear, high-quality documentation and sharing knowledge with the wider team Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Who you are: You're an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR) Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into functional solutions Excellent communication skills, both written and verbal What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Jan 10, 2026
Full time
Oracle HCM Systems Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Providing day-to-day functional first line support to the business Investigate, troubleshoot, and resolve system issues Collaborate with relevant teams to implement new system functionalities Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Produce clear, high-quality documentation and sharing knowledge with the wider team Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Who you are: You're an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR) Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into functional solutions Excellent communication skills, both written and verbal What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: £24K - £29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: - Scripted installations - Visual basic programming - PowerShell - Google G-Suite - Apple IOS and app management - MS Office 365 The Rewards: - Enjoying the feeling of 'making a difference' - Learning new skills and keeping abreast of the latest technology - Appreciate a challenge and working for a growing business - Being a key member of a dedicated team with exceptionally helpful colleagues - Varied and friendly work environment - Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest - Salary dependent on experience, knowledge, and skills - Salary reviewed annually in line with performance and business conditions. - Discretionary Performance Bonus Scheme - 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Jan 09, 2026
Full time
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: £24K - £29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: - Scripted installations - Visual basic programming - PowerShell - Google G-Suite - Apple IOS and app management - MS Office 365 The Rewards: - Enjoying the feeling of 'making a difference' - Learning new skills and keeping abreast of the latest technology - Appreciate a challenge and working for a growing business - Being a key member of a dedicated team with exceptionally helpful colleagues - Varied and friendly work environment - Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest - Salary dependent on experience, knowledge, and skills - Salary reviewed annually in line with performance and business conditions. - Discretionary Performance Bonus Scheme - 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Service Desk Analyst (1st Line) Central Reading - no parking This is an excellent opportunity to join a FTSE 250 company working in their busy IT team. This role could suit someone who has a strong desire to work in IT with a proven aptitude in this area or someone with 12 months + experience, looking to expand their experience. As a 1st Line Service Desk Analyst, you'll be the first point of contact for all IT support queries, providing prompt, knowledgeable assistance across hardware, software, network, and application issues. You'll work closely with 2nd and 3rd Line Support, Infrastructure, Application Support, and Cyber Security teams to deliver fast, effective resolutions and contribute to continuous improvement across the IT environment. Operating Monday-Friday, 07:00-19:00, the Service Desk leverages ServiceNow to log, track, and resolve incidents, aiming to resolve 65% of issues at first contact. You will need to be prepared to work on rotating shifts, week one starting at 7am and finishing earlier and week 2 starting later and finishing at 7pm, Monday to Friday only. Your role: Provide professional support via phone, email, and live chat, troubleshooting end-user IT issues across Windows, Office 365, printers, networks, and business-critical applications Resolve technical incidents efficiently, using internal knowledge bases and documented procedures, escalating complex issues to the correct 2nd/3rd Line teams Accurately log, update, and close tickets in ServiceNow, ensuring clear documentation of troubleshooting steps and resolutions Support Active Directory, Azure accounts, Windows 11 administration, and basic networking Contribute to knowledge base improvements, documenting recurring issues and best practice solutions Maintain KPIs for resolution times, customer satisfaction, and first-contact resolution rates Assist with minor hardware/software deployments, account management, and configuration tasks as required What We're Looking For Essential: Strong communication skills and a customer-first approach Natural problem solver, able to stay calm under pressure Technical curiosity and proactive learning attitude, particularly in Windows 11, Active Directory, Azure, and Office 365 Ability to research undocumented issues and update knowledge base articles Desirable: 12-18 months of 1st Line IT Support or Service Desk experience Experience providing remote and in-person support across a range of devices and platforms Familiarity with MS Teams, MDM, Zscaler, Mimecast, basic networking/Wi-Fi troubleshooting CompTIA A+ or equivalent IT qualification Benefits: Competitive salary plus annual discretionary bonus 25 days' holiday with buy/sell flexibility Pension matching, healthcare plans, life assurance, and retail discounts Flexible benefits package, Employee Assistance Programme, and Digital GP service Paid volunteering days and referral bonuses Career development opportunities within a fast-growing, technology-driven business
Jan 09, 2026
Full time
Service Desk Analyst (1st Line) Central Reading - no parking This is an excellent opportunity to join a FTSE 250 company working in their busy IT team. This role could suit someone who has a strong desire to work in IT with a proven aptitude in this area or someone with 12 months + experience, looking to expand their experience. As a 1st Line Service Desk Analyst, you'll be the first point of contact for all IT support queries, providing prompt, knowledgeable assistance across hardware, software, network, and application issues. You'll work closely with 2nd and 3rd Line Support, Infrastructure, Application Support, and Cyber Security teams to deliver fast, effective resolutions and contribute to continuous improvement across the IT environment. Operating Monday-Friday, 07:00-19:00, the Service Desk leverages ServiceNow to log, track, and resolve incidents, aiming to resolve 65% of issues at first contact. You will need to be prepared to work on rotating shifts, week one starting at 7am and finishing earlier and week 2 starting later and finishing at 7pm, Monday to Friday only. Your role: Provide professional support via phone, email, and live chat, troubleshooting end-user IT issues across Windows, Office 365, printers, networks, and business-critical applications Resolve technical incidents efficiently, using internal knowledge bases and documented procedures, escalating complex issues to the correct 2nd/3rd Line teams Accurately log, update, and close tickets in ServiceNow, ensuring clear documentation of troubleshooting steps and resolutions Support Active Directory, Azure accounts, Windows 11 administration, and basic networking Contribute to knowledge base improvements, documenting recurring issues and best practice solutions Maintain KPIs for resolution times, customer satisfaction, and first-contact resolution rates Assist with minor hardware/software deployments, account management, and configuration tasks as required What We're Looking For Essential: Strong communication skills and a customer-first approach Natural problem solver, able to stay calm under pressure Technical curiosity and proactive learning attitude, particularly in Windows 11, Active Directory, Azure, and Office 365 Ability to research undocumented issues and update knowledge base articles Desirable: 12-18 months of 1st Line IT Support or Service Desk experience Experience providing remote and in-person support across a range of devices and platforms Familiarity with MS Teams, MDM, Zscaler, Mimecast, basic networking/Wi-Fi troubleshooting CompTIA A+ or equivalent IT qualification Benefits: Competitive salary plus annual discretionary bonus 25 days' holiday with buy/sell flexibility Pension matching, healthcare plans, life assurance, and retail discounts Flexible benefits package, Employee Assistance Programme, and Digital GP service Paid volunteering days and referral bonuses Career development opportunities within a fast-growing, technology-driven business
Title: Software Development Team Lead Location: Gilwell Park, E4 7QW (with Hybrid working), minimum once a month for team meeting Salary: £82,000 per annum (Band I) Contract : Permanent Hours: Full-time (35 hours per week) The Role We work in a culture where people are trusted to use their expertise, encouraged to grow, and supported to try new things. Collaboration is at the heart of how we operate our architects, business analysts, UX designers, product and delivery managers work together to solve real problems for real users. This is a brand-new senior engineering leadership role within Technology & Digital. You ll play a key part in shaping our software development capability, continually improving digital tools that thousands of volunteers rely on every day. Shape the future. Transform the movement. As our Software Development Team Lead, the key responsibilities are: Build and lead a software development team, including back-end and/or full-stack engineers Provide day-to-day technical leadership, coaching and line management Remain hands-on in software development, code reviews, and technical problem-solving Lead the design, build, integration and operation of volunteer-facing digital platforms Own engineering quality: code standards, testing, CI/CD, security, performance and reliability Work closely with Architecture, Product and Delivery to make pragmatic technical decisions What we are looking for in our Software Development Team Lead: Significant experience as a software engineer, with time spent writing and maintaining production code Proven experience leading or mentoring developers in a delivery environment Comfortable balancing hands-on technical work with people leadership Strong understanding of modern software engineering practices (e.g. version control, testing, CI/CD, cloud-hosted services) Experience working in agile, product-centred teams Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 11:59 pm Sunday 1st February 2026 There will be a 2-stage interview. Technical Interview and Competency-Based Interviews. Date for these, TBC at a later date. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Jan 09, 2026
Full time
Title: Software Development Team Lead Location: Gilwell Park, E4 7QW (with Hybrid working), minimum once a month for team meeting Salary: £82,000 per annum (Band I) Contract : Permanent Hours: Full-time (35 hours per week) The Role We work in a culture where people are trusted to use their expertise, encouraged to grow, and supported to try new things. Collaboration is at the heart of how we operate our architects, business analysts, UX designers, product and delivery managers work together to solve real problems for real users. This is a brand-new senior engineering leadership role within Technology & Digital. You ll play a key part in shaping our software development capability, continually improving digital tools that thousands of volunteers rely on every day. Shape the future. Transform the movement. As our Software Development Team Lead, the key responsibilities are: Build and lead a software development team, including back-end and/or full-stack engineers Provide day-to-day technical leadership, coaching and line management Remain hands-on in software development, code reviews, and technical problem-solving Lead the design, build, integration and operation of volunteer-facing digital platforms Own engineering quality: code standards, testing, CI/CD, security, performance and reliability Work closely with Architecture, Product and Delivery to make pragmatic technical decisions What we are looking for in our Software Development Team Lead: Significant experience as a software engineer, with time spent writing and maintaining production code Proven experience leading or mentoring developers in a delivery environment Comfortable balancing hands-on technical work with people leadership Strong understanding of modern software engineering practices (e.g. version control, testing, CI/CD, cloud-hosted services) Experience working in agile, product-centred teams Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 11:59 pm Sunday 1st February 2026 There will be a 2-stage interview. Technical Interview and Competency-Based Interviews. Date for these, TBC at a later date. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Marcus by Goldman Sachs, Business Risk Analyst, Analyst, Birmingham location_on Birmingham, West Midlands, England, United Kingdom OUR IMPACT Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity. YOUR IMPACT Are you passionate about customer service? Do you have experience in delivering and designing training across large organisations? Do you have a background in risk management and controls operating in the 1st line? We're looking for a first line risk analyst to support our business risk team in our Marcus UK business. Whatyou'll do: Supports the Business Risk Managers in designing and developing suitable controls for the Marcus Operations team Works with Customer Support team to build a strong understanding with established policies, procedures and authority levels across multiple cross functional teams and processes and works with risk manager to define and set controls to ensures compliance Carries out monthly control testing on all procedures, as directed by the management team, to identify any gaps in controls of new / emerging risks Completes ongoing risk assessments of agreed procedures, as directed by the wider management team; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team Works closely with Training team to establish quality issues and ensure this is embedded into policies, procedures and controls Partners with Training and Development analysts to collect and analyze data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results Supports regular audits of policy and compliance to standards Supports and maintain the Risk Control Self Assessments for the Customer Support teams Inputs into the monthly Risk and Compliance dashboard. Provides control results to feed into monthly report on control testing Works with business risk strategy manager to ensure the incident management and business continuity plans are understood Deputises for business risk managers as required Ensure that all risk actions are updated regularly, and closed as appropriate What we're looking for: Must be self directed, detail oriented, positive attitude, driven, able to work independently in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Good interpersonal skills Excellent communication and delivery skills Ability to lead teams and drive performance standards Good leadership skills and the ability to motivate and coach staff A desire to help others work towards targets and develop their skills Basic Qualifications Basic understanding of risk management, preferably within Retail Banking environment Desirable Qualifications Experience in a regulated and audited service environment Understanding of the UK regulatory environment ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
Jan 08, 2026
Full time
Marcus by Goldman Sachs, Business Risk Analyst, Analyst, Birmingham location_on Birmingham, West Midlands, England, United Kingdom OUR IMPACT Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity. YOUR IMPACT Are you passionate about customer service? Do you have experience in delivering and designing training across large organisations? Do you have a background in risk management and controls operating in the 1st line? We're looking for a first line risk analyst to support our business risk team in our Marcus UK business. Whatyou'll do: Supports the Business Risk Managers in designing and developing suitable controls for the Marcus Operations team Works with Customer Support team to build a strong understanding with established policies, procedures and authority levels across multiple cross functional teams and processes and works with risk manager to define and set controls to ensures compliance Carries out monthly control testing on all procedures, as directed by the management team, to identify any gaps in controls of new / emerging risks Completes ongoing risk assessments of agreed procedures, as directed by the wider management team; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team Works closely with Training team to establish quality issues and ensure this is embedded into policies, procedures and controls Partners with Training and Development analysts to collect and analyze data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results Supports regular audits of policy and compliance to standards Supports and maintain the Risk Control Self Assessments for the Customer Support teams Inputs into the monthly Risk and Compliance dashboard. Provides control results to feed into monthly report on control testing Works with business risk strategy manager to ensure the incident management and business continuity plans are understood Deputises for business risk managers as required Ensure that all risk actions are updated regularly, and closed as appropriate What we're looking for: Must be self directed, detail oriented, positive attitude, driven, able to work independently in a team oriented and fast paced environment Proven ability to lead by example, with a positive attitude Good interpersonal skills Excellent communication and delivery skills Ability to lead teams and drive performance standards Good leadership skills and the ability to motivate and coach staff A desire to help others work towards targets and develop their skills Basic Qualifications Basic understanding of risk management, preferably within Retail Banking environment Desirable Qualifications Experience in a regulated and audited service environment Understanding of the UK regulatory environment ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.
At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters. Were growing fast and were looking for a Technical Support Analyst to strengthen our 3rd-line capability across Business Int click apply for full job details
Jan 08, 2026
Full time
At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters. Were growing fast and were looking for a Technical Support Analyst to strengthen our 3rd-line capability across Business Int click apply for full job details
Contract: Full time (Monday-Friday), fixed-term contract ending 31st December 2026 Salary: £51,000 - £55,000 per annum Location: Burford, OX18 4PF. We offer hybrid working (2 days in the office). Closing date: Sunday 18th January 2026 Interview date: W/C 26th January 2026 We are looking for a CRM Project Manager to join our Enterprise Solutions Team on a fixed-term contract, ending 31st December 2026. This is a great opportunity to play a key role in delivering CRM projects that will provide robust, future-focused solutions to support customer-centric engagement across Blue Cross, benefitting our supporters, clients and customers alike. More about the role Reporting to the Head of Enterprise Solutions and working closely with colleagues and strategic partners, you will be instrumental in improving the accessibility, availability, performance and security of our CRM products. You will take ownership of project objectives agreed by the Project Steering Group and provide clear vision, leadership and direction to the project team throughout the programme lifecycle. This will include planning, monitoring and evaluating work, taking responsibility for performance and ensuring that any required improvements are identified and delivered. You will ensure projects are effectively controlled through strong project planning, scope management, resourcing and financial oversight. A key part of the role will involve producing timely, accurate reporting and escalating progress, risks and issues to senior stakeholders within the project governance structure. You will coordinate and organise project and organisational resources, build strong working relationships across departments and geographies, and confidently manage changing goals and requirements, responding proactively to both challenges and opportunities as they arise. Collaboration will be central to your success, as you engage positively with initiative leads, subject matter experts, delivery partners, the CRM Steering Group, CRM Leads and the CRM Process Change Analyst. You will also act as a champion for positive organisational change through the Central Platform programme. About you Essential qualifications, skills and experience Proven experience as a Senior Project Manager, working to time, budget and specification constraints. Thorough understanding of risk management. Considerable experience working in CRM implementations, emerging Microsoft CRM technologies and best practice. Although not essential, it would be great if you had; Prince 2 Practitioner, Agile PM or PMP certification. Understanding of website integration and digital marketing. Background in systems support, database management or MI reporting. If you re looking for a role where you can make a meaningful difference every day and where your contribution is genuinely valued, we would love to hear from you. How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers
Jan 07, 2026
Full time
Contract: Full time (Monday-Friday), fixed-term contract ending 31st December 2026 Salary: £51,000 - £55,000 per annum Location: Burford, OX18 4PF. We offer hybrid working (2 days in the office). Closing date: Sunday 18th January 2026 Interview date: W/C 26th January 2026 We are looking for a CRM Project Manager to join our Enterprise Solutions Team on a fixed-term contract, ending 31st December 2026. This is a great opportunity to play a key role in delivering CRM projects that will provide robust, future-focused solutions to support customer-centric engagement across Blue Cross, benefitting our supporters, clients and customers alike. More about the role Reporting to the Head of Enterprise Solutions and working closely with colleagues and strategic partners, you will be instrumental in improving the accessibility, availability, performance and security of our CRM products. You will take ownership of project objectives agreed by the Project Steering Group and provide clear vision, leadership and direction to the project team throughout the programme lifecycle. This will include planning, monitoring and evaluating work, taking responsibility for performance and ensuring that any required improvements are identified and delivered. You will ensure projects are effectively controlled through strong project planning, scope management, resourcing and financial oversight. A key part of the role will involve producing timely, accurate reporting and escalating progress, risks and issues to senior stakeholders within the project governance structure. You will coordinate and organise project and organisational resources, build strong working relationships across departments and geographies, and confidently manage changing goals and requirements, responding proactively to both challenges and opportunities as they arise. Collaboration will be central to your success, as you engage positively with initiative leads, subject matter experts, delivery partners, the CRM Steering Group, CRM Leads and the CRM Process Change Analyst. You will also act as a champion for positive organisational change through the Central Platform programme. About you Essential qualifications, skills and experience Proven experience as a Senior Project Manager, working to time, budget and specification constraints. Thorough understanding of risk management. Considerable experience working in CRM implementations, emerging Microsoft CRM technologies and best practice. Although not essential, it would be great if you had; Prince 2 Practitioner, Agile PM or PMP certification. Understanding of website integration and digital marketing. Background in systems support, database management or MI reporting. If you re looking for a role where you can make a meaningful difference every day and where your contribution is genuinely valued, we would love to hear from you. How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers
1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Jan 05, 2026
Full time
1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
New Role: Oracle HCM Systems Analyst Location: Remote First (Warwickshire on a monthly basis) Salary: Up to £55,000 + Benefits Key Skills: Oracle HCM, Oracle Fusion, Configuration, Implementation. 1st Line Support, ITIL Are you passionate about HR technology and delivering great user experiences? A highly reputable UK based Tech Company are looking for a Oracle HCM Systems Analyst to join the HR Systems team and play a key role in supporting and enhancing the Oracle HCM Cloud system. In this role, you will be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You will also coach colleagues, simplify processes, and provide first-line support to keep the HR systems running smoothly. This is a hybrid working role with a requirement to be in Warwick 1 day per month. What You will Do: - Providing day-to-day functional first line support to the business - Investigate, troubleshoot, and resolve system issues - Collaborate with relevant teams to implement new system functionalities - Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements. - Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. - Produce clear, high-quality documentation and sharing knowledge with the wider team - Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. - Assist with change management initiatives, including adoption of new processes, system updates, and data management. Required experience: - Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules) - Experience in implementation and configuration of new system functionalities - Experience providing 1st line system support and raising SR's - Familiarity with ITIL processes and wider HR business processes. - Strong analytical mindset with the ability to diagnose and resolve system issues - Strong ability to translate business requirements into functional solutions - Excellent communication skills, both written and verbal Why Join? A career that can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. You will join a growing organisation that nurture the talent that makes this happen. They have an on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. The additional benefits with this role: - 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with the Reward scheme. New Role: Oracle HCM Systems Analyst Location: Remote First (Warwickshire on a monthly basis) Salary: Up to £55,000 + Benefits Key Skills: Oracle HCM, Oracle Fusion, Configuration, Implementation. 1st Line Support, ITIL
Jan 02, 2026
Full time
New Role: Oracle HCM Systems Analyst Location: Remote First (Warwickshire on a monthly basis) Salary: Up to £55,000 + Benefits Key Skills: Oracle HCM, Oracle Fusion, Configuration, Implementation. 1st Line Support, ITIL Are you passionate about HR technology and delivering great user experiences? A highly reputable UK based Tech Company are looking for a Oracle HCM Systems Analyst to join the HR Systems team and play a key role in supporting and enhancing the Oracle HCM Cloud system. In this role, you will be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You will also coach colleagues, simplify processes, and provide first-line support to keep the HR systems running smoothly. This is a hybrid working role with a requirement to be in Warwick 1 day per month. What You will Do: - Providing day-to-day functional first line support to the business - Investigate, troubleshoot, and resolve system issues - Collaborate with relevant teams to implement new system functionalities - Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements. - Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. - Produce clear, high-quality documentation and sharing knowledge with the wider team - Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. - Assist with change management initiatives, including adoption of new processes, system updates, and data management. Required experience: - Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules) - Experience in implementation and configuration of new system functionalities - Experience providing 1st line system support and raising SR's - Familiarity with ITIL processes and wider HR business processes. - Strong analytical mindset with the ability to diagnose and resolve system issues - Strong ability to translate business requirements into functional solutions - Excellent communication skills, both written and verbal Why Join? A career that can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. You will join a growing organisation that nurture the talent that makes this happen. They have an on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. The additional benefits with this role: - 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with the Reward scheme. New Role: Oracle HCM Systems Analyst Location: Remote First (Warwickshire on a monthly basis) Salary: Up to £55,000 + Benefits Key Skills: Oracle HCM, Oracle Fusion, Configuration, Implementation. 1st Line Support, ITIL
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We are seeking a Platform Architect responsible for the overall architectural and technical direction of the Focus Platform. This role involves defining and managing the platform's vision, strategy, and roadmap, ensuring alignment with the organisation's objectives and the Enterprise Architecture. You'll collaborate across enterprise change teams to deliver a platform that maximises organisational value and efficiency, while governing the platform's health and compliance. We value flexible working arrangements, so you can choose to work remotely or from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, with occasional office visits. Core skills required: Significant experience in at least two technology solution development disciplines, such as technical or infrastructure architecture, network management, application development, middleware, database management, or cloud development. Excellent interpersonal skills including teamwork, facilitation, and negotiation. Formal architectural certification (preferred). Formal cloud certification (preferred). Good understanding of SOLID principles and design patterns. Excellent analytical and technical skills. Knowledge of cloud security best practices and compliance. Risk management abilities. Problem-solving skills with a logical approach. Strong communication and interpersonal skills. Key responsibilities: Lead the architectural definition of the Focus Platform, ensuring it meets business and technical goals. Provide technical direction to unify engineering teams, ensuring scalability, performance, and resilience. Monitor the current architecture, identify deficiencies or opportunities, and work with the Product Owner to drive necessary platform changes. Define, document, and maintain reference architecture and develop a strategy for its evolution. Support platform standards, practices, and policies. Work closely with architects, engineers, business analysts, and product owners to oversee architecture changes, ensuring system resilience, performance, and scalability in line with Enterprise Architecture. Identify critical architecture decisions and recommend changes to the Architecture Review Board. Contribute to principles, standards, and solution patterns for the Enterprise Reference Architecture. Identify opportunities for deploying new technologies and innovations to enhance the platform. Engage with senior stakeholders and the executive team, providing advisory services. Ensure compliance with company policies, standards, and regulations. Maintain department risk registers and provide relevant documentation and updates. Experience & knowledge: Leadership experience with architects and senior engineers. Experience with Azure cloud platform architecture. Expertise in C# .Net full-stack application architecture. Experience designing applications on cloud platforms, including containerization (Docker, Kubernetes) and serverless tech. Proven track record in delivering enterprise-class platforms and driving innovation. Experience managing platform vision and strategy. Familiarity with diverse technologies and processing environments. Understanding of emerging technology trends and practical applications. Experience creating and maintaining reference architecture documentation and roadmaps. Experience delivering architecture within Agile frameworks. Strong leadership skills and ability to motivate teams. Experience presenting to senior executives and technical audiences. Excellent communication skills. Insurance or financial services background preferred, but not essential. Knowledge of FCA requirements, including Consumer Duty. Skills & qualifications: Experience in multiple technology solution disciplines. Excellent interpersonal skills. Architectural and cloud certifications preferred. Understanding of SOLID principles and design patterns. Strong analytical and technical skills. Knowledge of cloud security and compliance. Risk management skills. Logical problem-solving abilities. Excellent communication skills. Behaviours: Aligns with and promotes business and technology strategies, leading communication efforts. Results-driven and pragmatic. Self-motivated and organized. Proactive and detail-oriented. Decisive and initiative-taking. Focused on driving business improvements. If you're ready for the challenge and want to join our vibrant team, we'd love to hear from you. What we offer: People-first culture with energetic, supportive workplaces. Perks include health plans, flexible holidays, electric car schemes, flexible working, and additional leave for personal needs.
Jan 01, 2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We are seeking a Platform Architect responsible for the overall architectural and technical direction of the Focus Platform. This role involves defining and managing the platform's vision, strategy, and roadmap, ensuring alignment with the organisation's objectives and the Enterprise Architecture. You'll collaborate across enterprise change teams to deliver a platform that maximises organisational value and efficiency, while governing the platform's health and compliance. We value flexible working arrangements, so you can choose to work remotely or from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, with occasional office visits. Core skills required: Significant experience in at least two technology solution development disciplines, such as technical or infrastructure architecture, network management, application development, middleware, database management, or cloud development. Excellent interpersonal skills including teamwork, facilitation, and negotiation. Formal architectural certification (preferred). Formal cloud certification (preferred). Good understanding of SOLID principles and design patterns. Excellent analytical and technical skills. Knowledge of cloud security best practices and compliance. Risk management abilities. Problem-solving skills with a logical approach. Strong communication and interpersonal skills. Key responsibilities: Lead the architectural definition of the Focus Platform, ensuring it meets business and technical goals. Provide technical direction to unify engineering teams, ensuring scalability, performance, and resilience. Monitor the current architecture, identify deficiencies or opportunities, and work with the Product Owner to drive necessary platform changes. Define, document, and maintain reference architecture and develop a strategy for its evolution. Support platform standards, practices, and policies. Work closely with architects, engineers, business analysts, and product owners to oversee architecture changes, ensuring system resilience, performance, and scalability in line with Enterprise Architecture. Identify critical architecture decisions and recommend changes to the Architecture Review Board. Contribute to principles, standards, and solution patterns for the Enterprise Reference Architecture. Identify opportunities for deploying new technologies and innovations to enhance the platform. Engage with senior stakeholders and the executive team, providing advisory services. Ensure compliance with company policies, standards, and regulations. Maintain department risk registers and provide relevant documentation and updates. Experience & knowledge: Leadership experience with architects and senior engineers. Experience with Azure cloud platform architecture. Expertise in C# .Net full-stack application architecture. Experience designing applications on cloud platforms, including containerization (Docker, Kubernetes) and serverless tech. Proven track record in delivering enterprise-class platforms and driving innovation. Experience managing platform vision and strategy. Familiarity with diverse technologies and processing environments. Understanding of emerging technology trends and practical applications. Experience creating and maintaining reference architecture documentation and roadmaps. Experience delivering architecture within Agile frameworks. Strong leadership skills and ability to motivate teams. Experience presenting to senior executives and technical audiences. Excellent communication skills. Insurance or financial services background preferred, but not essential. Knowledge of FCA requirements, including Consumer Duty. Skills & qualifications: Experience in multiple technology solution disciplines. Excellent interpersonal skills. Architectural and cloud certifications preferred. Understanding of SOLID principles and design patterns. Strong analytical and technical skills. Knowledge of cloud security and compliance. Risk management skills. Logical problem-solving abilities. Excellent communication skills. Behaviours: Aligns with and promotes business and technology strategies, leading communication efforts. Results-driven and pragmatic. Self-motivated and organized. Proactive and detail-oriented. Decisive and initiative-taking. Focused on driving business improvements. If you're ready for the challenge and want to join our vibrant team, we'd love to hear from you. What we offer: People-first culture with energetic, supportive workplaces. Perks include health plans, flexible holidays, electric car schemes, flexible working, and additional leave for personal needs.
Senior Data Scientist page is loaded Senior Data Scientistlocations: Leicester / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job title: Senior Data Scientist Location: London / Leicester / Bexhill Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview The Senior Data Scientist will oversee projects and modelling exercises which deliver cutting-edge data assets and predictive models that feed into Hastings' market-leading pricing activities. This role is within a combined team of Actuaries and Data Scientists, championing the adoption of the latest machine learning (ML) techniques to leverage powerful insights from vast amounts of customer information that traditional modelling techniques. The Senior Data Scientist will use their understanding of Data Science techniques to solve Insurance problems and to deliver claims cost models. Established traditional techniques, but we are looking to leverage advanced ML techniques to maximise commercial value, while ensuring a fair outcome for customers. The DS Manager would manage a small team, who would assist the creation of models and would require mentoring and support in their development.The role would suit a Data Scientist with a track record of delivering General Insurance pricing models, or a newly/nearly qualified Actuary with experience and a keen interest in Data Science. Key Responsibilities Taking the technical lead in projects that create and maintain analytical tools to support our technical models with serve as the foundation for our premium. Develop best in-class models to predict claims outcomes, fraud and other KPIs Engineer powerful new rating factors to be deployed into our rating algorithms as well as understanding their impact and value Identify, analyse and monetise new data sources Manage and mentor more junior members of the Technical Pricing team Ensure robustness of models across both traditional and non-traditional model types Essential skills/experience: Experience undertaking Predictive Modelling - including the use of GBMs - in a General Insurance pricing environment. Experience in the creation and development of models in Python, using the main Data Science libraries Keen interest in emerging ML techniques and the opportunities that these present for insurance companies Experience in the delivery of large model reviews - from initial modelling to implementation. Strong Structured Query Language (SQL) coding skills and being comfortable with data manipulation. Stakeholder management and communication skills with the ability to present technical ideas to a non-technical audience Desirable Experience in a Personal Lines pricing team (motor or home) Experience with using GitHub for version control and as a code collaboration tool Eagerness to work cross-functionally with Data Engineers, Data Scientists, Actuaries and Risk Pricing Analysts Experience of the application of non-traditional techniques to pricing The interview process: Our interview process involves the below: Recruiter screening call 1st stage interview - Initial Intro with hiring leader 2nd interview (Technical) will include panel 3rd call with Hiring LeaderAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.# Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business
Jan 01, 2026
Full time
Senior Data Scientist page is loaded Senior Data Scientistlocations: Leicester / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job title: Senior Data Scientist Location: London / Leicester / Bexhill Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview The Senior Data Scientist will oversee projects and modelling exercises which deliver cutting-edge data assets and predictive models that feed into Hastings' market-leading pricing activities. This role is within a combined team of Actuaries and Data Scientists, championing the adoption of the latest machine learning (ML) techniques to leverage powerful insights from vast amounts of customer information that traditional modelling techniques. The Senior Data Scientist will use their understanding of Data Science techniques to solve Insurance problems and to deliver claims cost models. Established traditional techniques, but we are looking to leverage advanced ML techniques to maximise commercial value, while ensuring a fair outcome for customers. The DS Manager would manage a small team, who would assist the creation of models and would require mentoring and support in their development.The role would suit a Data Scientist with a track record of delivering General Insurance pricing models, or a newly/nearly qualified Actuary with experience and a keen interest in Data Science. Key Responsibilities Taking the technical lead in projects that create and maintain analytical tools to support our technical models with serve as the foundation for our premium. Develop best in-class models to predict claims outcomes, fraud and other KPIs Engineer powerful new rating factors to be deployed into our rating algorithms as well as understanding their impact and value Identify, analyse and monetise new data sources Manage and mentor more junior members of the Technical Pricing team Ensure robustness of models across both traditional and non-traditional model types Essential skills/experience: Experience undertaking Predictive Modelling - including the use of GBMs - in a General Insurance pricing environment. Experience in the creation and development of models in Python, using the main Data Science libraries Keen interest in emerging ML techniques and the opportunities that these present for insurance companies Experience in the delivery of large model reviews - from initial modelling to implementation. Strong Structured Query Language (SQL) coding skills and being comfortable with data manipulation. Stakeholder management and communication skills with the ability to present technical ideas to a non-technical audience Desirable Experience in a Personal Lines pricing team (motor or home) Experience with using GitHub for version control and as a code collaboration tool Eagerness to work cross-functionally with Data Engineers, Data Scientists, Actuaries and Risk Pricing Analysts Experience of the application of non-traditional techniques to pricing The interview process: Our interview process involves the below: Recruiter screening call 1st stage interview - Initial Intro with hiring leader 2nd interview (Technical) will include panel 3rd call with Hiring LeaderAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.# Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business
Deloitte drives progress Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. Connect to your opportunity What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Key Responsibilities You will be here to help and support end users both office based and remotely with their software and hardware needs, providing advice and training to improve efficiency. You will work at the Tech Bar or local workstation in Deloitte offices or at external event venues, providing support and assistance to users who have tech related issues. Occasionally required to provide out of hours business support with Major incident or business critical support, testing of equipment or infrastructure activities. Diagnose and resolve complex technical problems, escalating to higher-tier support or vendors when necessary, and ensuring timely resolution. including proactive advice and training to improve efficiency using the ServiceNow ITSM tool and Incident Management Practices. You will be responsible for managing the support queues, prioritizing tasks, and making sure users are kept informed in a timely manner, following the right Incident management procedures. Maintaining a high level of customer satisfaction across the business, ensuring a professional, friendly, and approachable manner at all times, even under pressure. Solid understanding of Builds, Configuring and administration of IT equipment including but not limited to, Windows PCs, Apple Macintosh, Mobile phones, printer hardware and network or server equipment utilizing remote connectivity tools. Ensure our CMDB is accurately updated and reflects the correct statuses for assets within your office location and those assigned to our practitioners. Occasionally, you may need to travel to other Deloitte offices in the UK to support events or cover colleagues who are on vacation or sick. Conduct regular checks of IT/AV equipment in the offices and occasionally be involved in IT/AV setups and support for events or meetings. Responsible for maintaining IT stock levels within your office and regularly refreshing the devices to ensure compliance and arranging disposals or collections for end-of-life devices. We encourage you to show initiative by following procedures and working with our systems and processes to get the job done efficiently.The focus will be delivering exceptional on-site support to all members of our firm. Collaboration with other IT services departments is essential to maintain a culture of quality and teamwork. You will play a crucial role in ensuring that our IT security meets the necessary compliance standards. Develop and maintain technical documentation, knowledge base articles, and standard operating procedures (SOPs) for common issues and resolutions. Act as a subject matter expert and provide guidance, training, and mentorship. Assist in implementing and monitoring security measures to protect company data and systems. Location Deloitte Leeds or Bristol Work Pattern Part Time. Should be available for OOH Business support (Evenings & Weekends) Working hours Three days a week - Part time (21 hours per week) 09:00-17:00 or 09:30-17:30. Connect to your skills and professional experience The purpose of this role is to provide high quality technical support to business end users either 'face to face' from Deloitte offices or hosted events and remotely. Reporting to the Support Services Supervisor, the Technical Analyst (TA) will be proficient with key end user technologies including Windows PCs, Apple Mac's and iPhone devices as well as a range of key software applications and end user peripherals. The Technical analysts must use their experience and skills to troubleshoot and resolve user issues and service requests. Technical Proficiency Applicants should have a knowledge and understanding of the following key software and hardware: Strong proficiency in supporting Microsoft Windows operating systems (Windows 11) and macOS up to 3 generations of OS, JAMF, In Tune and iOS devices, Citrix platform, and common collaboration tools such as Teams and Zoom. Extensive experience with Microsoft 365 suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint, Power BI and OneDrive). Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, Wi Fi, basic routing/switching). Experience with Active Directory and Azure Active Directory for user and group management. Familiarity with virtualisation technologies (e.g. VMware, Hyper V). Experience with endpoint management tools (e.g. Intune, SCCM). Knowledge of IT security best practices and data protection principles. Experience with ticketing systems (e.g. ServiceNow). Demonstrable experience providing face to face and remote technical support to Business End Users of all levels of seniority. Excellent verbal and written communication skills, with the ability to explain technical concepts to non technical users and effectively present information and articulate to business users at all levels. Ability to work independently and collaboratively within a team environment. Strong organisational and time management skills, with the ability to prioritise tasks effectively in a fast paced environment. High level of proficiency in using industry leading ITSM and CMDB tools such as ServiceNow to capture and manage all incidents and requests. Demonstrable experience of working in a small team of skilled technical operatives managing shared work queues and bookable scheduling systems. Desirable Skills & Certifications ITIL Foundation, Service Operations ServiceNow Practitioner certification Microsoft Operating System certification Basic scripting skills (e.g. PowerShell). Connect to your service line - Enabling Functions Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us. Connect to your Industry This is an amazing opportunity to be part of a vibrant work environment and a diverse team spread across the UK. It's an opportunity for you to further develop your skills, knowledge, and career. Every day will bring new challenges that will help you learn and grow. Your role will primarily involve providing 1st and 2nd line support at the respective office, where you can demonstrate your technical expertise. Additionally, you'll be responsible for imaging and configuring Windows and Mac devices to meet specific requirements. One of the appealing aspects of this opportunity is the chance to expand your professional network. You'll engage with stakeholders of all levels, whether it's providing support or working on projects together. The management team is invested in your growth and advancement, and they'll actively support your development if you demonstrate the right values and attitude. It's an exciting prospect for personal and professional development. Connect with your colleagues "It's such an inspiring place to work; everyone you talk to is working on something interesting. There are always so many exciting things to get involved with that it is a challenge to prioritise where to spend your time. Everyone always says, 'it's the people,' and that's true." Connect to your agile working options Location: Leeds or Bristol This operational role is based at our Leeds office and requires attendance Three days a week. The central positioning of the Leeds office provides many options for the daily commute. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
Jan 01, 2026
Full time
Deloitte drives progress Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. Connect to your opportunity What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Key Responsibilities You will be here to help and support end users both office based and remotely with their software and hardware needs, providing advice and training to improve efficiency. You will work at the Tech Bar or local workstation in Deloitte offices or at external event venues, providing support and assistance to users who have tech related issues. Occasionally required to provide out of hours business support with Major incident or business critical support, testing of equipment or infrastructure activities. Diagnose and resolve complex technical problems, escalating to higher-tier support or vendors when necessary, and ensuring timely resolution. including proactive advice and training to improve efficiency using the ServiceNow ITSM tool and Incident Management Practices. You will be responsible for managing the support queues, prioritizing tasks, and making sure users are kept informed in a timely manner, following the right Incident management procedures. Maintaining a high level of customer satisfaction across the business, ensuring a professional, friendly, and approachable manner at all times, even under pressure. Solid understanding of Builds, Configuring and administration of IT equipment including but not limited to, Windows PCs, Apple Macintosh, Mobile phones, printer hardware and network or server equipment utilizing remote connectivity tools. Ensure our CMDB is accurately updated and reflects the correct statuses for assets within your office location and those assigned to our practitioners. Occasionally, you may need to travel to other Deloitte offices in the UK to support events or cover colleagues who are on vacation or sick. Conduct regular checks of IT/AV equipment in the offices and occasionally be involved in IT/AV setups and support for events or meetings. Responsible for maintaining IT stock levels within your office and regularly refreshing the devices to ensure compliance and arranging disposals or collections for end-of-life devices. We encourage you to show initiative by following procedures and working with our systems and processes to get the job done efficiently.The focus will be delivering exceptional on-site support to all members of our firm. Collaboration with other IT services departments is essential to maintain a culture of quality and teamwork. You will play a crucial role in ensuring that our IT security meets the necessary compliance standards. Develop and maintain technical documentation, knowledge base articles, and standard operating procedures (SOPs) for common issues and resolutions. Act as a subject matter expert and provide guidance, training, and mentorship. Assist in implementing and monitoring security measures to protect company data and systems. Location Deloitte Leeds or Bristol Work Pattern Part Time. Should be available for OOH Business support (Evenings & Weekends) Working hours Three days a week - Part time (21 hours per week) 09:00-17:00 or 09:30-17:30. Connect to your skills and professional experience The purpose of this role is to provide high quality technical support to business end users either 'face to face' from Deloitte offices or hosted events and remotely. Reporting to the Support Services Supervisor, the Technical Analyst (TA) will be proficient with key end user technologies including Windows PCs, Apple Mac's and iPhone devices as well as a range of key software applications and end user peripherals. The Technical analysts must use their experience and skills to troubleshoot and resolve user issues and service requests. Technical Proficiency Applicants should have a knowledge and understanding of the following key software and hardware: Strong proficiency in supporting Microsoft Windows operating systems (Windows 11) and macOS up to 3 generations of OS, JAMF, In Tune and iOS devices, Citrix platform, and common collaboration tools such as Teams and Zoom. Extensive experience with Microsoft 365 suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint, Power BI and OneDrive). Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, Wi Fi, basic routing/switching). Experience with Active Directory and Azure Active Directory for user and group management. Familiarity with virtualisation technologies (e.g. VMware, Hyper V). Experience with endpoint management tools (e.g. Intune, SCCM). Knowledge of IT security best practices and data protection principles. Experience with ticketing systems (e.g. ServiceNow). Demonstrable experience providing face to face and remote technical support to Business End Users of all levels of seniority. Excellent verbal and written communication skills, with the ability to explain technical concepts to non technical users and effectively present information and articulate to business users at all levels. Ability to work independently and collaboratively within a team environment. Strong organisational and time management skills, with the ability to prioritise tasks effectively in a fast paced environment. High level of proficiency in using industry leading ITSM and CMDB tools such as ServiceNow to capture and manage all incidents and requests. Demonstrable experience of working in a small team of skilled technical operatives managing shared work queues and bookable scheduling systems. Desirable Skills & Certifications ITIL Foundation, Service Operations ServiceNow Practitioner certification Microsoft Operating System certification Basic scripting skills (e.g. PowerShell). Connect to your service line - Enabling Functions Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us. Connect to your Industry This is an amazing opportunity to be part of a vibrant work environment and a diverse team spread across the UK. It's an opportunity for you to further develop your skills, knowledge, and career. Every day will bring new challenges that will help you learn and grow. Your role will primarily involve providing 1st and 2nd line support at the respective office, where you can demonstrate your technical expertise. Additionally, you'll be responsible for imaging and configuring Windows and Mac devices to meet specific requirements. One of the appealing aspects of this opportunity is the chance to expand your professional network. You'll engage with stakeholders of all levels, whether it's providing support or working on projects together. The management team is invested in your growth and advancement, and they'll actively support your development if you demonstrate the right values and attitude. It's an exciting prospect for personal and professional development. Connect with your colleagues "It's such an inspiring place to work; everyone you talk to is working on something interesting. There are always so many exciting things to get involved with that it is a challenge to prioritise where to spend your time. Everyone always says, 'it's the people,' and that's true." Connect to your agile working options Location: Leeds or Bristol This operational role is based at our Leeds office and requires attendance Three days a week. The central positioning of the Leeds office provides many options for the daily commute. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing . click apply for full job details
