Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Project Manager Location: Ringwood, Hampshire, + hybrid home working. Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, perm role. The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our clients customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed & mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills Excellent time management skills Experience managing projects Strong verbal and written communication skills, and keen eye on attention to detail Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio This role is subject to a standard DBS check. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within the organisation, offering opportunities in other teams and departments. Join a friendly company, where a great team and a positive culture await you.
Mar 11, 2026
Full time
Project Manager Location: Ringwood, Hampshire, + hybrid home working. Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, perm role. The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our clients customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed & mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills Excellent time management skills Experience managing projects Strong verbal and written communication skills, and keen eye on attention to detail Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio This role is subject to a standard DBS check. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within the organisation, offering opportunities in other teams and departments. Join a friendly company, where a great team and a positive culture await you.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months' experience in a similar role. Ideally you will have had at least 12 months' experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
Mar 11, 2026
Full time
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months' experience in a similar role. Ideally you will have had at least 12 months' experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
CENTERPRISE INTERNATIONAL LIMITED
Caerphilly, Mid Glamorgan
Benefits 25 days holiday entitlement (rising to 28 after 5 years) Holiday Purchase Scheme Company-supported CSR Volunteer Day 2 days for personal wellbeing Pension - including Salary Sacrifice/Exchange for Pension scheme (SXP) Electric Vehicle salary sacrifice scheme Death in Service - x4 basic salary Private Medical Insurance (partially subsidised) SAGE Employee Benefits scheme Salary sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Free parking at office Hybrid working arrangement - Mon & Fri optional WFH days Business Unit Services Reporting to Director, Services Location/site Caerphilly (with travel to client/Ministry of Defence sites as required) Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 30 years of experience delivering innovative ICT products and services. Our financial strength, broad portfolio, and record of success in government and defence contracts make Ci one of the UK's leading ICT suppliers. We continually evolve to meet market demands, now offering Managed Services and Solution Design in addition to our own products. Ci actively attracts and develops talented individuals, providing the opportunity to build a varied career path within our group of companies. All employees learn from experienced professionals and see first-hand how a thriving privately-owned business operates. Role Description We are seeking an experienced and influential Head of Service Architecture and Delivery to lead all technical, architectural and operational elements of a secure Defence communications and infrastructure IT service. This senior leadership role combines responsibility for technical service delivery, service design, architectural governance and operational assurance across a complex multi-domain environment. The role acts as the senior technical authority and is accountable for ensuring that the service is designed, delivered, supported, secured and continually improved in line with Defence requirements, Secure by Design principles and contracted service levels. You will manage the technical service team, including dotted line oversight of third-party experts and specialist suppliers. You will chair the Technical Design Authority, own the service blueprint and technical roadmap, lead L4 assurance and act as the primary technical interface to senior stakeholders, security authorities and accreditation bodies. This role carries full accountability for technical service outcomes and the effective delivery of the service. Key Responsibilities Act as the senior technical authority for the Defence programme, ensuring the service is designed, delivered, operated and improved in line with security and compliance requirements. Lead technical governance, chair the Technical Design Authority and maintain core architectural documentation including the service blueprint and service model. Own and maintain non-functional requirements such as performance, capacity, resilience and recoverability, ensuring all designs and solutions are secure and supportable. Provide strategic leadership across technical service operations to ensure service stability, SLA compliance and continual improvement. Lead and guide technical specialists across key domains including infrastructure, networking, virtualisation, authentication, monitoring and automation. Oversee technical planning, delivery and acceptance across service transitions, integrations and onboarding activities, including governance of configuration and asset management. Serve as the primary technical liaison to senior Defence stakeholders, partner organisations and accreditation bodies, providing clear communication and technical assurance. Facilitate continuous improvement across architecture, operations, automation and service efficiency, ensuring documentation and training materials remain accurate and current. Experience and Skills 5+ years in a senior technical leadership role (e.g., Head of Technical Services, Programme Technical Lead or Principal Architect) Experience delivering secure and complex IT services within Defence or regulated industries Strong background in service architecture, design governance and technical assurance Leadership of multi-disciplinary technical teams in complex environments Strong ITIL knowledge and experience across service design, transition and operations Experience with Defence security standards including JSP 440 and JSP 604 Strong stakeholder management experience at senior levels Experience leading technical transitions or onboarding Strong analytical and reporting skills Experience working within Defence programmes or secure government contracts TOGAF or enterprise architecture frameworks PRINCE2 or project management methodologies Technical certifications (e.g., CCNP, MCSE, VCP) Familiarity with SIEM, observability, and automation tools Experience with MOD accreditation and Code of Connection processes Company Profile Customer Focus & Ownership: Committed to delivering high-quality, mission-critical services Integrity & Reliability: Trusted to handle sensitive information and follow through on commitments Proactive & Innovative: Continuously seeks improvements and anticipates future challenges Resilience & Composure: Maintains calm and effectiveness under pressure Collaboration & Influence: Builds consensus and drives alignment across diverse teams Attention to Detail: Ensures accuracy in planning, reporting, and execution Customer-Centric - Ensure customer satisfaction is our number one priority Commitment - Be true to your work and go the extra mile to deliver on your promise Courage To Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo Succeed - Be innovative and do all that is reasonable to deliver a positive outcome Dedication - Giving your time and energy in the best interests of the Company Education/Qualifications/Specific training Qualifications or demonstratable equivalent experience ITIL v4 Foundation; Managing Professional or Strategist preferred TOGAF Certified or equivalent architecture certification PRINCE2 Practitioner or PMP Degree in Computer Science, Information Systems, or equivalent experience
Mar 08, 2026
Full time
Benefits 25 days holiday entitlement (rising to 28 after 5 years) Holiday Purchase Scheme Company-supported CSR Volunteer Day 2 days for personal wellbeing Pension - including Salary Sacrifice/Exchange for Pension scheme (SXP) Electric Vehicle salary sacrifice scheme Death in Service - x4 basic salary Private Medical Insurance (partially subsidised) SAGE Employee Benefits scheme Salary sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Free parking at office Hybrid working arrangement - Mon & Fri optional WFH days Business Unit Services Reporting to Director, Services Location/site Caerphilly (with travel to client/Ministry of Defence sites as required) Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 30 years of experience delivering innovative ICT products and services. Our financial strength, broad portfolio, and record of success in government and defence contracts make Ci one of the UK's leading ICT suppliers. We continually evolve to meet market demands, now offering Managed Services and Solution Design in addition to our own products. Ci actively attracts and develops talented individuals, providing the opportunity to build a varied career path within our group of companies. All employees learn from experienced professionals and see first-hand how a thriving privately-owned business operates. Role Description We are seeking an experienced and influential Head of Service Architecture and Delivery to lead all technical, architectural and operational elements of a secure Defence communications and infrastructure IT service. This senior leadership role combines responsibility for technical service delivery, service design, architectural governance and operational assurance across a complex multi-domain environment. The role acts as the senior technical authority and is accountable for ensuring that the service is designed, delivered, supported, secured and continually improved in line with Defence requirements, Secure by Design principles and contracted service levels. You will manage the technical service team, including dotted line oversight of third-party experts and specialist suppliers. You will chair the Technical Design Authority, own the service blueprint and technical roadmap, lead L4 assurance and act as the primary technical interface to senior stakeholders, security authorities and accreditation bodies. This role carries full accountability for technical service outcomes and the effective delivery of the service. Key Responsibilities Act as the senior technical authority for the Defence programme, ensuring the service is designed, delivered, operated and improved in line with security and compliance requirements. Lead technical governance, chair the Technical Design Authority and maintain core architectural documentation including the service blueprint and service model. Own and maintain non-functional requirements such as performance, capacity, resilience and recoverability, ensuring all designs and solutions are secure and supportable. Provide strategic leadership across technical service operations to ensure service stability, SLA compliance and continual improvement. Lead and guide technical specialists across key domains including infrastructure, networking, virtualisation, authentication, monitoring and automation. Oversee technical planning, delivery and acceptance across service transitions, integrations and onboarding activities, including governance of configuration and asset management. Serve as the primary technical liaison to senior Defence stakeholders, partner organisations and accreditation bodies, providing clear communication and technical assurance. Facilitate continuous improvement across architecture, operations, automation and service efficiency, ensuring documentation and training materials remain accurate and current. Experience and Skills 5+ years in a senior technical leadership role (e.g., Head of Technical Services, Programme Technical Lead or Principal Architect) Experience delivering secure and complex IT services within Defence or regulated industries Strong background in service architecture, design governance and technical assurance Leadership of multi-disciplinary technical teams in complex environments Strong ITIL knowledge and experience across service design, transition and operations Experience with Defence security standards including JSP 440 and JSP 604 Strong stakeholder management experience at senior levels Experience leading technical transitions or onboarding Strong analytical and reporting skills Experience working within Defence programmes or secure government contracts TOGAF or enterprise architecture frameworks PRINCE2 or project management methodologies Technical certifications (e.g., CCNP, MCSE, VCP) Familiarity with SIEM, observability, and automation tools Experience with MOD accreditation and Code of Connection processes Company Profile Customer Focus & Ownership: Committed to delivering high-quality, mission-critical services Integrity & Reliability: Trusted to handle sensitive information and follow through on commitments Proactive & Innovative: Continuously seeks improvements and anticipates future challenges Resilience & Composure: Maintains calm and effectiveness under pressure Collaboration & Influence: Builds consensus and drives alignment across diverse teams Attention to Detail: Ensures accuracy in planning, reporting, and execution Customer-Centric - Ensure customer satisfaction is our number one priority Commitment - Be true to your work and go the extra mile to deliver on your promise Courage To Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo Succeed - Be innovative and do all that is reasonable to deliver a positive outcome Dedication - Giving your time and energy in the best interests of the Company Education/Qualifications/Specific training Qualifications or demonstratable equivalent experience ITIL v4 Foundation; Managing Professional or Strategist preferred TOGAF Certified or equivalent architecture certification PRINCE2 Practitioner or PMP Degree in Computer Science, Information Systems, or equivalent experience
Oracle FDI Reporting Lead - SC Cleared A major UK organisation is seeking an experienced Fusion Data Intelligence (FDI) Specialist to support and enhance their enterprise-wide Oracle Fusion data, reporting, and analytics landscape. This is a hands-on technical role with significant ownership, working at the heart of complex HCM, ERP, and EPM data flows.You will play a key role in maturing the organisation's FDI capability - driving high-quality data modelling, optimising performance, strengthening governance, and enabling robust, scalable reporting solutions. Key Responsibilities Leverage FDI subject areas and enhance existing models to meet evolving business needs. Optimise data performance and query execution across FDI environments. Ensure data integrity, consistency, and alignment with underlying source systems. Work closely with report writers and business teams to maintain and enhance Oracle Data Visualization reporting solutions across Fusion HCM, ERP, and Oracle EPM Cloud datasets. Support and evolve data governance, security, and RBAC models for reporting solutions. Document data models, business logic, transformations, and metadata for reuse and governance compliance. Troubleshoot and resolve issues related to data modelling and reporting within FDI. Lead best-practice approaches for FDI deployment, security, optimisation, and performance tuning. Collaborate with Technology teams and third-party partners to plan, coordinate, and deliver aligned work packages. Champion continuous delivery and DevOps practices, driving automation and modern engineering standards. Essential Requirements 3+ years' experience working with Oracle Fusion Data Intelligence (FDI). Strong understanding of Fusion data structures, particularly HCM and ERP, with Oracle EPM Cloud knowledge beneficial. Experience loading EPM data sets into FDI. Expertise in Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle PaaS, and Fusion Middleware. Hands-on experience building data pipelines, including integration from custom schemas (e.g., EPM connectors). Demonstrated ability to develop semantic models in FDI. Proven experience designing and extending security models, security contexts, and RBAC. Strong SQL & PL/SQL skills. Practical experience with performance tuning in reporting and data-intensive environments. Ability to work independently and own delivery of end-to-end solutions. Experience integrating with Master Data Management solutions (e.g., EDM). Ability to clearly articulate technical and functional changes to both technical and non-technical audiences. Proven ability to lead technical and/or functional teams in an Agile environment. Strong analytical, troubleshooting, and problem-solving capabilities. Excellent communication, stakeholder management, organisation, and self-motivation. Ability to manage and prioritise a demanding workload. Desirable Skills Oracle Cloud certifications (e.g., Oracle Analytics Cloud Professional, OCI Foundations, Autonomous Data Warehouse Foundations). Background in IT consulting, support, ITIL processes, SDLC, and understanding of server/database environments. Hands-on experience with FDI implementation or support, including knowledge of FDI data structures. Experience building advanced BIP and OTBI reports. Experience with REST/SOAP Web Services. Experience supporting FDI in public sector environments. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 06, 2026
Contractor
Oracle FDI Reporting Lead - SC Cleared A major UK organisation is seeking an experienced Fusion Data Intelligence (FDI) Specialist to support and enhance their enterprise-wide Oracle Fusion data, reporting, and analytics landscape. This is a hands-on technical role with significant ownership, working at the heart of complex HCM, ERP, and EPM data flows.You will play a key role in maturing the organisation's FDI capability - driving high-quality data modelling, optimising performance, strengthening governance, and enabling robust, scalable reporting solutions. Key Responsibilities Leverage FDI subject areas and enhance existing models to meet evolving business needs. Optimise data performance and query execution across FDI environments. Ensure data integrity, consistency, and alignment with underlying source systems. Work closely with report writers and business teams to maintain and enhance Oracle Data Visualization reporting solutions across Fusion HCM, ERP, and Oracle EPM Cloud datasets. Support and evolve data governance, security, and RBAC models for reporting solutions. Document data models, business logic, transformations, and metadata for reuse and governance compliance. Troubleshoot and resolve issues related to data modelling and reporting within FDI. Lead best-practice approaches for FDI deployment, security, optimisation, and performance tuning. Collaborate with Technology teams and third-party partners to plan, coordinate, and deliver aligned work packages. Champion continuous delivery and DevOps practices, driving automation and modern engineering standards. Essential Requirements 3+ years' experience working with Oracle Fusion Data Intelligence (FDI). Strong understanding of Fusion data structures, particularly HCM and ERP, with Oracle EPM Cloud knowledge beneficial. Experience loading EPM data sets into FDI. Expertise in Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle PaaS, and Fusion Middleware. Hands-on experience building data pipelines, including integration from custom schemas (e.g., EPM connectors). Demonstrated ability to develop semantic models in FDI. Proven experience designing and extending security models, security contexts, and RBAC. Strong SQL & PL/SQL skills. Practical experience with performance tuning in reporting and data-intensive environments. Ability to work independently and own delivery of end-to-end solutions. Experience integrating with Master Data Management solutions (e.g., EDM). Ability to clearly articulate technical and functional changes to both technical and non-technical audiences. Proven ability to lead technical and/or functional teams in an Agile environment. Strong analytical, troubleshooting, and problem-solving capabilities. Excellent communication, stakeholder management, organisation, and self-motivation. Ability to manage and prioritise a demanding workload. Desirable Skills Oracle Cloud certifications (e.g., Oracle Analytics Cloud Professional, OCI Foundations, Autonomous Data Warehouse Foundations). Background in IT consulting, support, ITIL processes, SDLC, and understanding of server/database environments. Hands-on experience with FDI implementation or support, including knowledge of FDI data structures. Experience building advanced BIP and OTBI reports. Experience with REST/SOAP Web Services. Experience supporting FDI in public sector environments. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Head of Technology Infrastructure page is loaded Head of Technology Infrastructurelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR100671 Head of Technology Infrastructure Manchester Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations. We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs - whether for goods, services, or direct investments. In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries. Job Overview Head of Infrastructure to lead and evolve our global Infrastructure & Operations function. You will own our Microsoft 365, Windows, Entra ID, Azure, and Meraki network estate, ensuring resilience, compliance, and world class service delivery across a regulated financial environment. Infrastructure strategy, governance, and roadmap for a multi country financial services organisation. Identity, access, and security controls across Entra ID, Microsoft 365, and Windows endpoints. Azure cloud operations, modernisation, cost governance, and migration away from legacy platforms. Global Meraki / Cisco networking (SD WAN, Wi Fi, switching, security appliances) ensuring secure, highly available connectivity. MSP/vendor oversight, SLA management, and continuous service improvement. Regulatory and audit compliance across all infrastructure domains, including GDPR and FCA-aligned controls. Skills & Experience Required Technical Expertise Deep experience with: Microsoft 365 administration Windows desktop/server environments Entra ID / Azure AD identity governance Azure cloud infrastructure (IaaS, PaaS, governance, landing zones) Meraki networking (SD WAN, switching, Wi Fi, security appliances) Strong understanding of regulated financial services requirements (e.g., FCA, SMCR, GDPR, audit frameworks). Leadership & Management Proven experience leading infrastructure teams in complex or regulated environments. Experienced in managing MSPs, vendors, and multi country technology operations. Skilled in service design, operational leadership, and improvement initiatives. Soft Skills Excellent communication with business, senior leadership, auditors, and external partners. Strategic thinker with the ability to translate regulatory and business requirements into technical delivery. Strong organisational, planning, and prioritisation skills. Business Knowledge / Technical Skills: Previous experience of working within a regulated investment firm or strong equivalent demonstrable knowledge within a relevant Financial Services firm is desirable; Knowledge of the regulatory environment in which an FX firm operates; Able to demonstrate an understanding of the purpose of technology risk management and compliance within a regulated environment; Leadership / Management Skills: Leads by example, embodying the culture and values of the Company; Cultivate an environment of psychological safety, innovation, creativity and increased productivity; Able to anticipate issues and risks and mitigate accordingly; Credibility in dealing with clients and colleagues across a complex organisations with different cultures and geographies; Ensuring and maintaining the standard of all documentation for their department's systems, controls, policies and processes; Critical Systems / Knowledge Skills: Cloud Technology (Azure) IT Infrastructure (Servers, Cisco / Meraki Network, W11) O365 / M365, Azure Entra ID,s and MS cloud app provisioning and support ITSM tools and ITIL processes IT Security (ISO 27001) Remote access Agile (Scrum) Ideally Banking and counterparty systems HR & Finance Systems - Workday If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !
Mar 03, 2026
Full time
Head of Technology Infrastructure page is loaded Head of Technology Infrastructurelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR100671 Head of Technology Infrastructure Manchester Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations. We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs - whether for goods, services, or direct investments. In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries. Job Overview Head of Infrastructure to lead and evolve our global Infrastructure & Operations function. You will own our Microsoft 365, Windows, Entra ID, Azure, and Meraki network estate, ensuring resilience, compliance, and world class service delivery across a regulated financial environment. Infrastructure strategy, governance, and roadmap for a multi country financial services organisation. Identity, access, and security controls across Entra ID, Microsoft 365, and Windows endpoints. Azure cloud operations, modernisation, cost governance, and migration away from legacy platforms. Global Meraki / Cisco networking (SD WAN, Wi Fi, switching, security appliances) ensuring secure, highly available connectivity. MSP/vendor oversight, SLA management, and continuous service improvement. Regulatory and audit compliance across all infrastructure domains, including GDPR and FCA-aligned controls. Skills & Experience Required Technical Expertise Deep experience with: Microsoft 365 administration Windows desktop/server environments Entra ID / Azure AD identity governance Azure cloud infrastructure (IaaS, PaaS, governance, landing zones) Meraki networking (SD WAN, switching, Wi Fi, security appliances) Strong understanding of regulated financial services requirements (e.g., FCA, SMCR, GDPR, audit frameworks). Leadership & Management Proven experience leading infrastructure teams in complex or regulated environments. Experienced in managing MSPs, vendors, and multi country technology operations. Skilled in service design, operational leadership, and improvement initiatives. Soft Skills Excellent communication with business, senior leadership, auditors, and external partners. Strategic thinker with the ability to translate regulatory and business requirements into technical delivery. Strong organisational, planning, and prioritisation skills. Business Knowledge / Technical Skills: Previous experience of working within a regulated investment firm or strong equivalent demonstrable knowledge within a relevant Financial Services firm is desirable; Knowledge of the regulatory environment in which an FX firm operates; Able to demonstrate an understanding of the purpose of technology risk management and compliance within a regulated environment; Leadership / Management Skills: Leads by example, embodying the culture and values of the Company; Cultivate an environment of psychological safety, innovation, creativity and increased productivity; Able to anticipate issues and risks and mitigate accordingly; Credibility in dealing with clients and colleagues across a complex organisations with different cultures and geographies; Ensuring and maintaining the standard of all documentation for their department's systems, controls, policies and processes; Critical Systems / Knowledge Skills: Cloud Technology (Azure) IT Infrastructure (Servers, Cisco / Meraki Network, W11) O365 / M365, Azure Entra ID,s and MS cloud app provisioning and support ITSM tools and ITIL processes IT Security (ISO 27001) Remote access Agile (Scrum) Ideally Banking and counterparty systems HR & Finance Systems - Workday If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !
CBSbutler Holdings Limited trading as CBSbutler
City, London
Cloud Delivery Lead +6 months + +Fully remote working + 70 - 79 ph Inside IR35 +SC cleared role - must hold current active clearance +Sole British - due to nature of the project Skills: +SC clearance +Cloud Delivery leader +DevOps +Azure / AWS +Stakeholder engagment We are seeking an experienced delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software, and service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure, AWS, GCP) and modern delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting continuous improvement across programmes. Key Responsibilities Programme Leadership & Strategy Shape and oversee delivery strategy for cloud and DevOps programmes aligned to public sector transformation goals Develop delivery roadmaps and prioritise initiatives based on organisational impact and stakeholder needs Drive cross-departmental alignment to ensure consistent delivery frameworks and shared objectives Team & People Management Lead multidisciplinary agile teams including cloud engineers, DevOps specialists, analysts, and testers Mentor, coach, and support performance development to build a high-performing delivery culture Ensure effective resource planning to support sprint velocity and long-term delivery capacity Cloud Architecture & Engineering Oversight Oversee delivery of cloud-native architectures, container platforms, and hybrid infrastructure solutions Guide adoption of Infrastructure as Code (IaC) and automation practices Collaborate on designs for scalability, resilience, and high availability across platforms Delivery Operations & Agile Governance Manage sprint planning, backlog prioritisation, and iterative delivery using agile methodologies Track and report delivery metrics such as deployment frequency, lead time, and change failure rate Maintain delivery cadence and artefacts using tools such as Jira, Azure DevOps, or equivalent Stakeholder & Vendor Engagement Build strong relationships with internal teams, government departments, citizens, and suppliers Manage third-party delivery performance and SLA adherence Communicate effectively with both technical and non-technical stakeholders to drive transparency and consensus Innovation & Continuous Improvement Promote continuous improvement, learning, and feedback across delivery teams Evaluate emerging DevOps tools, cloud patterns, and delivery models Lead retrospectives and encourage knowledge sharing across programmes Experience Required The Delivery Lead will be a well-rounded service delivery professional with experience across applications, infrastructure, or digital services, and will demonstrate: Proven service delivery experience in legacy and/or digital environments Detailed working knowledge of the Industrialised Delivery Model Ability to interpret and work effectively with client contracts Experience producing mitigations for failed SLAs where required Strong documentation skills for client-facing materials and governance Confident communication and presentation skills with senior management and clients Practical working knowledge of ITIL Effective negotiation and stakeholder management capabilities If you'd like to discuss this Cloud Delivery Lead in more detail, please send your updated CV to (url removed) and I will get in touch.
Feb 28, 2026
Contractor
Cloud Delivery Lead +6 months + +Fully remote working + 70 - 79 ph Inside IR35 +SC cleared role - must hold current active clearance +Sole British - due to nature of the project Skills: +SC clearance +Cloud Delivery leader +DevOps +Azure / AWS +Stakeholder engagment We are seeking an experienced delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software, and service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure, AWS, GCP) and modern delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting continuous improvement across programmes. Key Responsibilities Programme Leadership & Strategy Shape and oversee delivery strategy for cloud and DevOps programmes aligned to public sector transformation goals Develop delivery roadmaps and prioritise initiatives based on organisational impact and stakeholder needs Drive cross-departmental alignment to ensure consistent delivery frameworks and shared objectives Team & People Management Lead multidisciplinary agile teams including cloud engineers, DevOps specialists, analysts, and testers Mentor, coach, and support performance development to build a high-performing delivery culture Ensure effective resource planning to support sprint velocity and long-term delivery capacity Cloud Architecture & Engineering Oversight Oversee delivery of cloud-native architectures, container platforms, and hybrid infrastructure solutions Guide adoption of Infrastructure as Code (IaC) and automation practices Collaborate on designs for scalability, resilience, and high availability across platforms Delivery Operations & Agile Governance Manage sprint planning, backlog prioritisation, and iterative delivery using agile methodologies Track and report delivery metrics such as deployment frequency, lead time, and change failure rate Maintain delivery cadence and artefacts using tools such as Jira, Azure DevOps, or equivalent Stakeholder & Vendor Engagement Build strong relationships with internal teams, government departments, citizens, and suppliers Manage third-party delivery performance and SLA adherence Communicate effectively with both technical and non-technical stakeholders to drive transparency and consensus Innovation & Continuous Improvement Promote continuous improvement, learning, and feedback across delivery teams Evaluate emerging DevOps tools, cloud patterns, and delivery models Lead retrospectives and encourage knowledge sharing across programmes Experience Required The Delivery Lead will be a well-rounded service delivery professional with experience across applications, infrastructure, or digital services, and will demonstrate: Proven service delivery experience in legacy and/or digital environments Detailed working knowledge of the Industrialised Delivery Model Ability to interpret and work effectively with client contracts Experience producing mitigations for failed SLAs where required Strong documentation skills for client-facing materials and governance Confident communication and presentation skills with senior management and clients Practical working knowledge of ITIL Effective negotiation and stakeholder management capabilities If you'd like to discuss this Cloud Delivery Lead in more detail, please send your updated CV to (url removed) and I will get in touch.
Global Circuit Specialist Rate - 42.50 (an hour) Location - Bracknell (Hybrid) Duration - 12 months initially Ir35 - Inside (Must use an umbrella company) Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. Key Responsibilities Global Circuit Management Support global circuit strategy across EMEA, APAC, and Americas regions Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services Lead circuit transformation initiatives and technology refreshes Oversee circuit migrations and upgrades across international locations Maintain comprehensive global circuit inventory and documentation Implement standardized processes for circuit lifecycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure compliance with service level agreements (SLAs) Work with the Finance team to review and validate global circuit billing Delivery & Service Operations Coordinate with technical teams for service implementations Manage service request workflows Track and report on service delivery metrics Oversee circuit change management processes Support project coordination and management overflow for the IT Networks portfolio Coordinate circuit service testing and acceptance Maintain circuit service documentation and records Facilitate circuit issue resolution between vendors and technical teams Strategic Planning Develop long-term circuit infrastructure roadmaps Identify opportunities for network optimization and cost reduction Analyze market trends and new technologies Provide recommendations for circuit architecture improvements Create and maintain circuit standards and procedures Regular reporting on global circuit metrics and KPIs Required Skills & Experience 5+ years experience in telecommunications or network infrastructure Experience managing circuit portfolios Knowledge of telecommunications regulations in key markets Vendor management and negotiation skills Knowledge of circuit types, capacities, and technologies Strong analytical and problem-solving abilities Experience with circuit inventory management systems Technical coordination or project management experience Technical Knowledge MPLS, SD-WAN, and Internet circuit technologies Global telecommunications landscape Network architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions
Feb 28, 2026
Contractor
Global Circuit Specialist Rate - 42.50 (an hour) Location - Bracknell (Hybrid) Duration - 12 months initially Ir35 - Inside (Must use an umbrella company) Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. Key Responsibilities Global Circuit Management Support global circuit strategy across EMEA, APAC, and Americas regions Manage complex circuit portfolios including MPLS, SD-WAN, Internet, and point-to-point services Lead circuit transformation initiatives and technology refreshes Oversee circuit migrations and upgrades across international locations Maintain comprehensive global circuit inventory and documentation Implement standardized processes for circuit lifecycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure compliance with service level agreements (SLAs) Work with the Finance team to review and validate global circuit billing Delivery & Service Operations Coordinate with technical teams for service implementations Manage service request workflows Track and report on service delivery metrics Oversee circuit change management processes Support project coordination and management overflow for the IT Networks portfolio Coordinate circuit service testing and acceptance Maintain circuit service documentation and records Facilitate circuit issue resolution between vendors and technical teams Strategic Planning Develop long-term circuit infrastructure roadmaps Identify opportunities for network optimization and cost reduction Analyze market trends and new technologies Provide recommendations for circuit architecture improvements Create and maintain circuit standards and procedures Regular reporting on global circuit metrics and KPIs Required Skills & Experience 5+ years experience in telecommunications or network infrastructure Experience managing circuit portfolios Knowledge of telecommunications regulations in key markets Vendor management and negotiation skills Knowledge of circuit types, capacities, and technologies Strong analytical and problem-solving abilities Experience with circuit inventory management systems Technical coordination or project management experience Technical Knowledge MPLS, SD-WAN, and Internet circuit technologies Global telecommunications landscape Network architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions
Project Manager Location: Ringwood, Hampshire, + hybrid home working. Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, perm role. The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed & mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills Excellent time management skills Experience managing projects Strong verbal and written communication skills, and keen eye on attention to detail Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio This role is subject to a standard DBS check. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Feb 28, 2026
Full time
Project Manager Location: Ringwood, Hampshire, + hybrid home working. Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, perm role. The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed & mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills Excellent time management skills Experience managing projects Strong verbal and written communication skills, and keen eye on attention to detail Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio This role is subject to a standard DBS check. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Feb 28, 2026
Full time
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months experience in a similar role. Ideally you will have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Programme Manager Location: Ringwood, Hampshire, + Hybrid Home Working (2 days a week in the office post-probation) Salary: £47,000 £53,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full-time, Permanent The Role This is an outstanding career opportunity for a Programme Manager, who thrives on leading multiple projects, delivering exceptional results and driving customer satisfaction. In this role, you will oversee the successful delivery of IT programmes and projects, ensuring they re completed on time, within budget and to a high standard. Leading a team of Project Managers and working closely with customers to design and deliver tailored projects. The Skills You Will Need: To succeed in this role, you ll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail, ensuring accuracy and quality in programme documentation and delivery. Proven experience in managing multiple projects and managing project teams. For this role, a full driving license is required, and the position is subject to a standard DBS check. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holiday (increasing with length of service). Additional paid leave for your birthday. Company performance-based additional paid leave. Company sick pay policy. Pension Scheme. Private Medical Insurance (including dental). Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, occasional pizza and a posh coffee machine! About Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Feb 28, 2026
Full time
Programme Manager Location: Ringwood, Hampshire, + Hybrid Home Working (2 days a week in the office post-probation) Salary: £47,000 £53,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full-time, Permanent The Role This is an outstanding career opportunity for a Programme Manager, who thrives on leading multiple projects, delivering exceptional results and driving customer satisfaction. In this role, you will oversee the successful delivery of IT programmes and projects, ensuring they re completed on time, within budget and to a high standard. Leading a team of Project Managers and working closely with customers to design and deliver tailored projects. The Skills You Will Need: To succeed in this role, you ll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail, ensuring accuracy and quality in programme documentation and delivery. Proven experience in managing multiple projects and managing project teams. For this role, a full driving license is required, and the position is subject to a standard DBS check. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holiday (increasing with length of service). Additional paid leave for your birthday. Company performance-based additional paid leave. Company sick pay policy. Pension Scheme. Private Medical Insurance (including dental). Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, occasional pizza and a posh coffee machine! About Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Howdens are looking for an experienced Test Automation Lead to join our growing core systems team at Howdens. In this role you will lead a team of automation specialists, develop our automation tooling and help drive faster, higher quality releases across our digital platforms, including (url removed). This is a permanent full-time opportunity. Our Automation engineers are based at Brackmills Business Park, Northampton and Croxley Park, Watford therefore we would like you to be based from one of these offices and be expected to travel and work onsite 4 days per week. What you will do - Lead, coach and develop a team of automation engineers - Own and improve automation frameworks and tooling including Tosca, Selenium, Ranorex and Robot Framework - Increase automation coverage to support frequent website releases - Oversee design, build and maintenance of automation scripts - Drive best practice, continuous improvement and platform roadmaps - Partner with stakeholders across IT and the business - Manage vendor relationships and ensure systems remain secure and effective What we are looking for - Extensive experience of developing and managing automation tools and test engineers to support frequent, high quality releases to public facing websites in large organisations. - Hands on experience in managing enterprise test automation solutions in a multi-site environment - Proven track record of leading teams in delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain technical talent - Analytical and problem-solving mindset with a focus on performance optimisation and continuous improvement - Collaborative approach, working effectively across business, technical, and vendor teams - Ability to balance strategic platform development with day-to-day operational needs - The role is based in Northampton, Northamptonshire or Croxley Park in Watford, you must live within 75 minutes of us - Some travel will be expected therefore a Driving License is required What we offer - Competitive salary and annual company bonus - Company car or car allowance - Private medical insurance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Free lunch at our onsite canteen (Howden site only) - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email removed) with the job title and location, and we will be happy to help you
Feb 27, 2026
Full time
Howdens are looking for an experienced Test Automation Lead to join our growing core systems team at Howdens. In this role you will lead a team of automation specialists, develop our automation tooling and help drive faster, higher quality releases across our digital platforms, including (url removed). This is a permanent full-time opportunity. Our Automation engineers are based at Brackmills Business Park, Northampton and Croxley Park, Watford therefore we would like you to be based from one of these offices and be expected to travel and work onsite 4 days per week. What you will do - Lead, coach and develop a team of automation engineers - Own and improve automation frameworks and tooling including Tosca, Selenium, Ranorex and Robot Framework - Increase automation coverage to support frequent website releases - Oversee design, build and maintenance of automation scripts - Drive best practice, continuous improvement and platform roadmaps - Partner with stakeholders across IT and the business - Manage vendor relationships and ensure systems remain secure and effective What we are looking for - Extensive experience of developing and managing automation tools and test engineers to support frequent, high quality releases to public facing websites in large organisations. - Hands on experience in managing enterprise test automation solutions in a multi-site environment - Proven track record of leading teams in delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain technical talent - Analytical and problem-solving mindset with a focus on performance optimisation and continuous improvement - Collaborative approach, working effectively across business, technical, and vendor teams - Ability to balance strategic platform development with day-to-day operational needs - The role is based in Northampton, Northamptonshire or Croxley Park in Watford, you must live within 75 minutes of us - Some travel will be expected therefore a Driving License is required What we offer - Competitive salary and annual company bonus - Company car or car allowance - Private medical insurance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Free lunch at our onsite canteen (Howden site only) - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email removed) with the job title and location, and we will be happy to help you
Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.
Feb 27, 2026
Full time
Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.
Howdens are looking for an experienced Test Automation Lead to join our growing core systems team at Howdens. In this role you will lead a team of automation specialists, develop our automation tooling and help drive faster, higher quality releases across our digital platforms, including (url removed). This is a permanent full-time opportunity. Our Automation engineers are based at Brackmills Business Park, Northampton and Croxley Park, Watford therefore we would like you to be based from one of these offices and be expected to travel and work onsite 4 days per week. What you will do - Lead, coach and develop a team of automation engineers - Own and improve automation frameworks and tooling including Tosca, Selenium, Ranorex and Robot Framework - Increase automation coverage to support frequent website releases - Oversee design, build and maintenance of automation scripts - Drive best practice, continuous improvement and platform roadmaps - Partner with stakeholders across IT and the business - Manage vendor relationships and ensure systems remain secure and effective What we are looking for - Extensive experience of developing and managing automation tools and test engineers to support frequent, high quality releases to public facing websites in large organisations. - Hands on experience in managing enterprise test automation solutions in a multi-site environment - Proven track record of leading teams in delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain technical talent - Analytical and problem-solving mindset with a focus on performance optimisation and continuous improvement - Collaborative approach, working effectively across business, technical, and vendor teams - Ability to balance strategic platform development with day-to-day operational need - The role is based in Northampton, Northamptonshire or Croxley Park in Watford, you must live within 75 minutes of us. - Some travel will be expected therefore a Driving License is required What we offer - Competitive salary and annual company bonus - Company car or car allowance - Private medical insurance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Free lunch at our onsite canteen (Howden site only) - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email removed) with the job title and location, and we will be happy to help you
Feb 27, 2026
Full time
Howdens are looking for an experienced Test Automation Lead to join our growing core systems team at Howdens. In this role you will lead a team of automation specialists, develop our automation tooling and help drive faster, higher quality releases across our digital platforms, including (url removed). This is a permanent full-time opportunity. Our Automation engineers are based at Brackmills Business Park, Northampton and Croxley Park, Watford therefore we would like you to be based from one of these offices and be expected to travel and work onsite 4 days per week. What you will do - Lead, coach and develop a team of automation engineers - Own and improve automation frameworks and tooling including Tosca, Selenium, Ranorex and Robot Framework - Increase automation coverage to support frequent website releases - Oversee design, build and maintenance of automation scripts - Drive best practice, continuous improvement and platform roadmaps - Partner with stakeholders across IT and the business - Manage vendor relationships and ensure systems remain secure and effective What we are looking for - Extensive experience of developing and managing automation tools and test engineers to support frequent, high quality releases to public facing websites in large organisations. - Hands on experience in managing enterprise test automation solutions in a multi-site environment - Proven track record of leading teams in delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain technical talent - Analytical and problem-solving mindset with a focus on performance optimisation and continuous improvement - Collaborative approach, working effectively across business, technical, and vendor teams - Ability to balance strategic platform development with day-to-day operational need - The role is based in Northampton, Northamptonshire or Croxley Park in Watford, you must live within 75 minutes of us. - Some travel will be expected therefore a Driving License is required What we offer - Competitive salary and annual company bonus - Company car or car allowance - Private medical insurance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Free lunch at our onsite canteen (Howden site only) - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. How to apply We re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email removed) with the job title and location, and we will be happy to help you
Your new company, My client, is looking for a Service Desk Lead. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for a strong service desk lead, who has experience working with stakeholders and customers, hands-on experience working as a service desk analyst, someone who is a safe pair of hands, proactive and can take initiative. You will be responsible for managing escalations, making rotas, creating reports. The experience below is essential for this role: Service Desk Lead Experience Stakeholder Management Experience Hands on Service Desk Experience Power Bi Experience with ITIL will be a plus Key Responsibilities: Being the first point of contact for escalations from the service desk Managing the service desk analysts Providing hands-on support if needed Creating rotas Creating reports Keeping stakeholders and customers updated What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Contractor
Your new company, My client, is looking for a Service Desk Lead. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for a strong service desk lead, who has experience working with stakeholders and customers, hands-on experience working as a service desk analyst, someone who is a safe pair of hands, proactive and can take initiative. You will be responsible for managing escalations, making rotas, creating reports. The experience below is essential for this role: Service Desk Lead Experience Stakeholder Management Experience Hands on Service Desk Experience Power Bi Experience with ITIL will be a plus Key Responsibilities: Being the first point of contact for escalations from the service desk Managing the service desk analysts Providing hands-on support if needed Creating rotas Creating reports Keeping stakeholders and customers updated What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Feb 27, 2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
CBSbutler Holdings Limited trading as CBSbutler
Winnersh, Berkshire
RedHat Specialist - SC Cleared Rate: 380 a day IR35 Status: Inside IR35 Location: Wokingham Hybrid in office three days a week Duration: 6 months duration Clearance: SC Clearance required You will join a global IT Consultancy bringing digital transformation to a public sector agency Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Proven experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.
Feb 27, 2026
Contractor
RedHat Specialist - SC Cleared Rate: 380 a day IR35 Status: Inside IR35 Location: Wokingham Hybrid in office three days a week Duration: 6 months duration Clearance: SC Clearance required You will join a global IT Consultancy bringing digital transformation to a public sector agency Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Proven experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-75k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
Feb 27, 2026
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-75k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Deputy Head of IT Please click for similar jobs The Skills You'll Need: Fluent in Mandarin, Extensive / Solid of IT experience, including team leadership. Your New Salary: Up to £100k, depending on experience Office based Perm Start: ASAP To be successful in this role our client has said it is essential that candidates: are fluent in both Mandarin and English have solid of IT experience, including Infrastructure, Applications, Cybersecurity, Network Engineering, Software Developer, APP support, etc in Financial Services have experience in manging an IT team If that means this job isn't a match for you please view our other vacancies for one that may be a better fit. Deputy Head of IT - What You'll be Doing: Support the Head of IT in designing, implementing and maintaining the firm's IT strategy. Assist in developing and enforcing IT policies, procedures and architectural frameworks in line with group standards, regulatory requirements and best practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. Maintain strong collaboration with group IT, supporting policy alignment, reporting and joint initiatives. Work closely with business units to identify technology needs, propose IT solutions and support implementation. Assist in maintaining and testing Business Continuity Plans and disaster recovery arrangements; participate in the Business Continuity Committee. Support implementation of approved systems and controls in compliance with relevant legislation, regulatory requirements and group policies. Monitor team workload, task allocation and performance to ensure effective delivery and reliable production systems. Provide coaching, mentoring and knowledge-sharing to IT team members; identify training needs and support skills development. Manage IT assets, suppliers and contractual relationships in accordance with internal procurement and compliance requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight. Perform other duties as assigned by Senior Management or the Head of IT. Deputy Head of IT - The Skills You'll Need to Succeed: Bachelor's degree in Information Technology, Computer Science or related discipline; Master's degree preferred. Extensive / Solid of IT experience, including team leadership and project delivery. Strong technical knowledge across IT infrastructure, systems administration, networks, applications and cybersecurity. Experience in IT governance, ITIL processes, change management and incident management. Strong understanding of financial services IT environments, regulatory requirements and risk controls. Excellent communication, stakeholder management and decision-making skills. Ability to coach and develop teams; experience managing distributed teams is desirable. Strong vendor management and negotiation capabilities. Sound knowledge of Business Continuity/Disaster Recovery frameworks. Working knowledge of networking, firewalls, CUCM, cybersecurity tools and cloud/infrastructure technologies. Experience with trading systems, exchange connectivity, FIX protocols and back-office integrations is advantageous. Ability to work under pressure, manage competing priorities and deliver within deadlines. Bilingual speakers (English & Mandarin) is essential. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Feb 17, 2026
Full time
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Deputy Head of IT Please click for similar jobs The Skills You'll Need: Fluent in Mandarin, Extensive / Solid of IT experience, including team leadership. Your New Salary: Up to £100k, depending on experience Office based Perm Start: ASAP To be successful in this role our client has said it is essential that candidates: are fluent in both Mandarin and English have solid of IT experience, including Infrastructure, Applications, Cybersecurity, Network Engineering, Software Developer, APP support, etc in Financial Services have experience in manging an IT team If that means this job isn't a match for you please view our other vacancies for one that may be a better fit. Deputy Head of IT - What You'll be Doing: Support the Head of IT in designing, implementing and maintaining the firm's IT strategy. Assist in developing and enforcing IT policies, procedures and architectural frameworks in line with group standards, regulatory requirements and best practices. Oversee IT operations, including infrastructure, support, applications and cybersecurity to ensure system stability and service continuity. Act as deputy for cybersecurity monitoring, threat management, incident response and improvement of protective controls. Assist with IT budgeting, cost control, vendor management and procurement to ensure effective financial governance. Maintain strong collaboration with group IT, supporting policy alignment, reporting and joint initiatives. Work closely with business units to identify technology needs, propose IT solutions and support implementation. Assist in maintaining and testing Business Continuity Plans and disaster recovery arrangements; participate in the Business Continuity Committee. Support implementation of approved systems and controls in compliance with relevant legislation, regulatory requirements and group policies. Monitor team workload, task allocation and performance to ensure effective delivery and reliable production systems. Provide coaching, mentoring and knowledge-sharing to IT team members; identify training needs and support skills development. Manage IT assets, suppliers and contractual relationships in accordance with internal procurement and compliance requirements. Lead and/or support IT projects including planning, resourcing, tracking, reporting and risk management. Prepare reports, documentation, KPIs and updates for Senior Management and the Board when required. Act as deputy for the Head of IT during absence, taking responsibility for escalation, decision-making and operational oversight. Perform other duties as assigned by Senior Management or the Head of IT. Deputy Head of IT - The Skills You'll Need to Succeed: Bachelor's degree in Information Technology, Computer Science or related discipline; Master's degree preferred. Extensive / Solid of IT experience, including team leadership and project delivery. Strong technical knowledge across IT infrastructure, systems administration, networks, applications and cybersecurity. Experience in IT governance, ITIL processes, change management and incident management. Strong understanding of financial services IT environments, regulatory requirements and risk controls. Excellent communication, stakeholder management and decision-making skills. Ability to coach and develop teams; experience managing distributed teams is desirable. Strong vendor management and negotiation capabilities. Sound knowledge of Business Continuity/Disaster Recovery frameworks. Working knowledge of networking, firewalls, CUCM, cybersecurity tools and cloud/infrastructure technologies. Experience with trading systems, exchange connectivity, FIX protocols and back-office integrations is advantageous. Ability to work under pressure, manage competing priorities and deliver within deadlines. Bilingual speakers (English & Mandarin) is essential. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
