Design Manager - Modular Healthcare Buildings Job Title: Design Manager - Modular Healthcare Buildings Job reference Number: Industry Sector: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions. Location: Hull (hybrid working available) Remuneration: £45,000-£60,000 Benefits: 5% matched pension, 4x death in service, 25 days annual leave, health cash plan, car allowance The role of the Design Manager - Modular Healthcare Buildings will involve: Design Manager Position dealing with permanent modular buildings in the healthcare sector. Co-ordinating all design matters between the key project stakeholders (Client, Design Team, third party specialist designers, Contractor and Developer) Ensure that workloads are prioritised in line with project programmes and deadlines Overseeing technical documentation to support tenders / quotations and design related queries where required Liaise regularly with internal and external teams Ensuring that drawings are completed to the highest levels, to standards and client specifications Working on 2-3 projects at a time Working on projects from £0.5-£10 million The ideal applicant will be a Design Manager - Modular Healthcare Buildings with: Must have design experience with the modular sector. Ideally have had experience working within the healthcare sector Ideally have Autodesk proficiency Strong communication skills across all levels both written and verbal Excellent negotiation and relationship building skills Familiar with working in a fast paced environment dealing with multiple projects at any one time Mitchell Maguire is a specialist construction recruitment consultancy, dealing exclusively with construction jobs, construction vacancies and specification positions within: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions.
Mar 03, 2026
Full time
Design Manager - Modular Healthcare Buildings Job Title: Design Manager - Modular Healthcare Buildings Job reference Number: Industry Sector: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions. Location: Hull (hybrid working available) Remuneration: £45,000-£60,000 Benefits: 5% matched pension, 4x death in service, 25 days annual leave, health cash plan, car allowance The role of the Design Manager - Modular Healthcare Buildings will involve: Design Manager Position dealing with permanent modular buildings in the healthcare sector. Co-ordinating all design matters between the key project stakeholders (Client, Design Team, third party specialist designers, Contractor and Developer) Ensure that workloads are prioritised in line with project programmes and deadlines Overseeing technical documentation to support tenders / quotations and design related queries where required Liaise regularly with internal and external teams Ensuring that drawings are completed to the highest levels, to standards and client specifications Working on 2-3 projects at a time Working on projects from £0.5-£10 million The ideal applicant will be a Design Manager - Modular Healthcare Buildings with: Must have design experience with the modular sector. Ideally have had experience working within the healthcare sector Ideally have Autodesk proficiency Strong communication skills across all levels both written and verbal Excellent negotiation and relationship building skills Familiar with working in a fast paced environment dealing with multiple projects at any one time Mitchell Maguire is a specialist construction recruitment consultancy, dealing exclusively with construction jobs, construction vacancies and specification positions within: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Systems Engineer Location: Ringwood, Hampshire Salary: £35,000 - £40,000 DoE + Profit Share & Benefits Hours: 37.5 hours per week The Role This is an excellent opportunity for someone seeking a varied and hands on HR role within a small but busy team. Working closely with the HR Manager, you will be involved in all aspects of HR, including employment relations casework, supporting and guiding managers, training, absence management, contractual change and updating policies and procedures. As an HR Advisor/Generalist, you will work closely with all areas of the business and play a key role in supporting managers and employees. This role would suit a candidate with a minimum of 2 years HR experience in a similar role with proven experience managing case work and a minimum CIPD Level 5 qualification. Full training and support will be provided. The Skills & Experience: At least 2 years' experience in a similar role Proven experience managing casework - disciplinaries, investigations, and grievances CIPD Level 5 or equivalent Experience working in a busy HR Team Able to handle sensitive information with discretion Respect confidentiality Excellent organisational skills and attention to detail Ability to work independently of supervision and be proactive in all areas of the role Able to manage workload and prioritise tasks Remain composed in a busy / fast-paced environment Team player with "hands on" approach Excellent communication skills Willing and able to learn This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! About Them Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their company for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Mar 03, 2026
Full time
Systems Engineer Location: Ringwood, Hampshire Salary: £35,000 - £40,000 DoE + Profit Share & Benefits Hours: 37.5 hours per week The Role This is an excellent opportunity for someone seeking a varied and hands on HR role within a small but busy team. Working closely with the HR Manager, you will be involved in all aspects of HR, including employment relations casework, supporting and guiding managers, training, absence management, contractual change and updating policies and procedures. As an HR Advisor/Generalist, you will work closely with all areas of the business and play a key role in supporting managers and employees. This role would suit a candidate with a minimum of 2 years HR experience in a similar role with proven experience managing case work and a minimum CIPD Level 5 qualification. Full training and support will be provided. The Skills & Experience: At least 2 years' experience in a similar role Proven experience managing casework - disciplinaries, investigations, and grievances CIPD Level 5 or equivalent Experience working in a busy HR Team Able to handle sensitive information with discretion Respect confidentiality Excellent organisational skills and attention to detail Ability to work independently of supervision and be proactive in all areas of the role Able to manage workload and prioritise tasks Remain composed in a busy / fast-paced environment Team player with "hands on" approach Excellent communication skills Willing and able to learn This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! About Them Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their company for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Description This established London law firm is offering an excellent opportunity within its Facilities team, and it truly stands out for the way it looks after its people. Alongside a warm, collaborative culture, the firm provides an impressive benefits package including 26 days' annual leave, private health and dental insurance, enhanced maternity and paternity leave, wellness perks, a bonus scheme, and more. This is an office-based role, working 9:30am-5:30pm, Monday through Friday, joining a small and friendly team consisting of a Facilities Manager and Head of Business Services. The Facilities Assistant will report directly to the Facilities Manager and play a key role in maintaining a healthy, safe, clean, and comfortable workplace for partners and staff. Key Responsibilities Arrange and supervise all pre-planned maintenance, ensuring documentation is complete, access is organised in advance, and all works adhere to method statements and contractual obligations. Manage the helpdesk logging system for all reported building and equipment issues, liaising with suppliers or building management to secure prompt resolutions while keeping internal clients fully updated. Conduct weekly walkarounds to complete required health and safety checks, logging findings, resolving minor issues and escalating more complex matters to the Facilities Manager. Maintain high standards of housekeeping in basement areas so they remain clean, safe and well-organised, coordinating with wider business support teams when needed. Prepare thoroughly for new joiners, including desk setup, access passes and locker allocation. Deliver new joiner inductions, covering access passes, manual handling guidance and a full health and safety tour. Produce monthly KPIs across all facilities tasks. Support the Head of Business Services and Facilities Manager with projects linked to space redesign and evolving ways of working within a hotelling environment. Carry out any additional reasonable duties as delegated by the Facilities Manager. (Please note: this list is not exhaustive and may be amended from time to time.) Person Specification The ideal candidate will have: A minimum of 2 years' experience in a Facilities team within a professional services environment. Exceptional attention to detail and accuracy. Fire marshal training. Strong client service skills and confidence engaging directly with internal clients. The ability to prioritise effectively, juggle multiple tasks and meet deadlines. Excellent organisational and coordination skills, with a diligent and thorough approach. Demonstrable awareness of health and safety issues. A positive work ethic, flexible approach and strong team-player mindset. Clear communication skills at all levels. Energy, enthusiasm and a proactive attitude. Strong IT skills, particularly Microsoft Word and Office. Knowledge of document management systems and e-filing (advantageous). DSE assessment training (desirable). Please note that due to the large number of applications we receive, if you haven't heard from us within 5 working days, please accept that your application wasn't successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.
Mar 03, 2026
Full time
Description This established London law firm is offering an excellent opportunity within its Facilities team, and it truly stands out for the way it looks after its people. Alongside a warm, collaborative culture, the firm provides an impressive benefits package including 26 days' annual leave, private health and dental insurance, enhanced maternity and paternity leave, wellness perks, a bonus scheme, and more. This is an office-based role, working 9:30am-5:30pm, Monday through Friday, joining a small and friendly team consisting of a Facilities Manager and Head of Business Services. The Facilities Assistant will report directly to the Facilities Manager and play a key role in maintaining a healthy, safe, clean, and comfortable workplace for partners and staff. Key Responsibilities Arrange and supervise all pre-planned maintenance, ensuring documentation is complete, access is organised in advance, and all works adhere to method statements and contractual obligations. Manage the helpdesk logging system for all reported building and equipment issues, liaising with suppliers or building management to secure prompt resolutions while keeping internal clients fully updated. Conduct weekly walkarounds to complete required health and safety checks, logging findings, resolving minor issues and escalating more complex matters to the Facilities Manager. Maintain high standards of housekeeping in basement areas so they remain clean, safe and well-organised, coordinating with wider business support teams when needed. Prepare thoroughly for new joiners, including desk setup, access passes and locker allocation. Deliver new joiner inductions, covering access passes, manual handling guidance and a full health and safety tour. Produce monthly KPIs across all facilities tasks. Support the Head of Business Services and Facilities Manager with projects linked to space redesign and evolving ways of working within a hotelling environment. Carry out any additional reasonable duties as delegated by the Facilities Manager. (Please note: this list is not exhaustive and may be amended from time to time.) Person Specification The ideal candidate will have: A minimum of 2 years' experience in a Facilities team within a professional services environment. Exceptional attention to detail and accuracy. Fire marshal training. Strong client service skills and confidence engaging directly with internal clients. The ability to prioritise effectively, juggle multiple tasks and meet deadlines. Excellent organisational and coordination skills, with a diligent and thorough approach. Demonstrable awareness of health and safety issues. A positive work ethic, flexible approach and strong team-player mindset. Clear communication skills at all levels. Energy, enthusiasm and a proactive attitude. Strong IT skills, particularly Microsoft Word and Office. Knowledge of document management systems and e-filing (advantageous). DSE assessment training (desirable). Please note that due to the large number of applications we receive, if you haven't heard from us within 5 working days, please accept that your application wasn't successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Mar 03, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Job Title: ICT Second Line Service Desk Technician Contract: Permanent Working Hours: 37 hours per week Salary: £31,022.00 to £33,699.00 Location: Service Headquarters, Kelvedon Park Closing Date: 12th March 2026 You will be expected to attend the office 5 days a week and to ensure ECFRS business continuity however, there are plans to allow flexible working 1 day a week. There may be a requirement to provide cover outside of normal working hours ( Standby ) The Role Be the lifeline for our tech! As the go to ICT responder for Essex Fire and Rescue, you ll jump into action when colleagues need support diagnosing issues, guiding users through fixes, and escalating complex problems to specialist teams. You ll keep our critical systems steady and our frontline crews connected, ensuring the technology behind our life saving work never misses a beat. You ll also take a turn in our shared out-of-hours rota, so together we can make sure our critical systems and teams are supported 24/7 What You Will Be Working On Act as an initial internal escalation point for other service desk technicians. Respond and resolve more complex incidents and service requests within agreed operational target levels and escalate to 3rd level support teams within ICT and external suppliers. Create, maintain and publish relevant support documentation to assist colleagues in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary utilising the ITIL framework. Provide advice and guidance on best practice for using the ICT systems. Take responsibility for all owned open calls with appropriate escalation where necessary. Responsible for maintaining CMDB records in line with agreed process. Logs all incidents or service requests received in the ITSM Tool following agreed procedures. Logs and actions alerts in line with agreed procedure dependent on the priority. Out of hours support to be provided in line with agreed local arrangements. Positively contribute to a safe work environment ensuring compliance with Health and Safety, Risk Management, Business Continuity and Safeguarding policy and procedure. Protect all personal information in adherence with the Data Protection Act 2018. Any other duties commensurate with the responsibilities and grading of the post. What Are We Looking For? We re looking for someone who thrives on solving complex issues, supporting colleagues, and staying composed when the pressure rises. As a Second Line Service Desk Technician, you ll take on escalated ICT queries, provide deeper technical troubleshooting, and work closely with specialist teams to keep our systems running smoothly. A strong passion for technology and a logical, methodical approach to problem solving, Excellent communication skills, with the ability to support users confidently and clearly Patience and a calm, reassuring manner, even during high pressure or time critical incidents Confidence in following structured processes, documenting work, and using knowledge bases effectively A collaborative, team focused attitude, with the flexibility to support colleagues when required A full driving licence, with the ability to travel to sites when required. Work vans are provided for business use If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 500 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 600 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 Application & shortlisting (assessment of your supporting statement will be made against the essential criteria of the Person Specification). Stage 2 Role specific panel interview Interview with SD Manager and SD Supervisor Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework. You can find the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk) And guidance around the Code of Ethics here: Core Code of Ethics England Guidance May 21 V0.pdf () Guidance on Safeguarding polices can be found here: Essex Fire - Safeguarding Statements Should you wish to have an informal discussion with regards to the role, please contact Vikesh Patel on Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. You can find out more about our benefits at Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. For further guidance, please contact our Pensions team on or email . Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues. Our employee forums and partners include: Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men s Forum, and our Women s Forum. In addition, we also have a female firefighters operational group. Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
Mar 03, 2026
Full time
Job Title: ICT Second Line Service Desk Technician Contract: Permanent Working Hours: 37 hours per week Salary: £31,022.00 to £33,699.00 Location: Service Headquarters, Kelvedon Park Closing Date: 12th March 2026 You will be expected to attend the office 5 days a week and to ensure ECFRS business continuity however, there are plans to allow flexible working 1 day a week. There may be a requirement to provide cover outside of normal working hours ( Standby ) The Role Be the lifeline for our tech! As the go to ICT responder for Essex Fire and Rescue, you ll jump into action when colleagues need support diagnosing issues, guiding users through fixes, and escalating complex problems to specialist teams. You ll keep our critical systems steady and our frontline crews connected, ensuring the technology behind our life saving work never misses a beat. You ll also take a turn in our shared out-of-hours rota, so together we can make sure our critical systems and teams are supported 24/7 What You Will Be Working On Act as an initial internal escalation point for other service desk technicians. Respond and resolve more complex incidents and service requests within agreed operational target levels and escalate to 3rd level support teams within ICT and external suppliers. Create, maintain and publish relevant support documentation to assist colleagues in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary utilising the ITIL framework. Provide advice and guidance on best practice for using the ICT systems. Take responsibility for all owned open calls with appropriate escalation where necessary. Responsible for maintaining CMDB records in line with agreed process. Logs all incidents or service requests received in the ITSM Tool following agreed procedures. Logs and actions alerts in line with agreed procedure dependent on the priority. Out of hours support to be provided in line with agreed local arrangements. Positively contribute to a safe work environment ensuring compliance with Health and Safety, Risk Management, Business Continuity and Safeguarding policy and procedure. Protect all personal information in adherence with the Data Protection Act 2018. Any other duties commensurate with the responsibilities and grading of the post. What Are We Looking For? We re looking for someone who thrives on solving complex issues, supporting colleagues, and staying composed when the pressure rises. As a Second Line Service Desk Technician, you ll take on escalated ICT queries, provide deeper technical troubleshooting, and work closely with specialist teams to keep our systems running smoothly. A strong passion for technology and a logical, methodical approach to problem solving, Excellent communication skills, with the ability to support users confidently and clearly Patience and a calm, reassuring manner, even during high pressure or time critical incidents Confidence in following structured processes, documenting work, and using knowledge bases effectively A collaborative, team focused attitude, with the flexibility to support colleagues when required A full driving licence, with the ability to travel to sites when required. Work vans are provided for business use If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting. How to apply You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 500 words that demonstrates how you meet the essential criteria detailed in the Person Specification. You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 600 words no matter which format you choose to present your application. You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications). Assessment and selection: The assessment and selection approach will be: Stage 1 Application & shortlisting (assessment of your supporting statement will be made against the essential criteria of the Person Specification). Stage 2 Role specific panel interview Interview with SD Manager and SD Supervisor Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework. You can find the NFCC Leadership Framework here: NFCC_Leadership_Framework_Final.pdf (nationalfirechiefs.org.uk) And guidance around the Code of Ethics here: Core Code of Ethics England Guidance May 21 V0.pdf () Guidance on Safeguarding polices can be found here: Essex Fire - Safeguarding Statements Should you wish to have an informal discussion with regards to the role, please contact Vikesh Patel on Our Culture and Benefits Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees. You can find out more about our benefits at Important Information for Firefighter Pension Scheme Pensioners If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced. For further guidance, please contact our Pensions team on or email . Safeguarding Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service. You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults. The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying. This role will be subject to a Disclosure and Barring Service (DBS) check. Disability Confident We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit. As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues. Our employee forums and partners include: Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men s Forum, and our Women s Forum. In addition, we also have a female firefighters operational group. Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
Office Administrator Ringway Contract Location: Bracknell Forest Start Date: 16th February Contract: Fixed-term (approx. 12 months maternity cover) Hours: Monday to Friday, 8:00am 5:00pm Pay: £14.00 per hour (PAYE) We are recruiting an Office Administrator to support the Ringway Contract in Bracknell Forest. This role provides key administrative support across fleet, finance, and operational functions. A full handover will be provided. Key Responsibilities Supporting the Fleet Manager with fleet compliance and maintenance (approx. 15 vehicles) Raising purchase orders and supporting fleet finance Liaising with service providers and supervisors to resolve vehicle defects Coordinating MOTs, servicing, and vehicle maintenance Assisting with reporting and trackers (Samsara, defects, utilisation, fuel) Booking staff training and maintaining the Training Matrix O2 coordination (phones and tablets) General office administration, data entry, and client communication Candidate Requirements (Essential) Excellent communication and strong administrative skills High attention to detail Experience with invoicing and financial control Ability to work independently and manage a varied workload Desirable Knowledge of SAP Experience with fleet, helpdesk, or operational administration Apply now with your CV if you are interested in the Office Administrator position
Mar 03, 2026
Full time
Office Administrator Ringway Contract Location: Bracknell Forest Start Date: 16th February Contract: Fixed-term (approx. 12 months maternity cover) Hours: Monday to Friday, 8:00am 5:00pm Pay: £14.00 per hour (PAYE) We are recruiting an Office Administrator to support the Ringway Contract in Bracknell Forest. This role provides key administrative support across fleet, finance, and operational functions. A full handover will be provided. Key Responsibilities Supporting the Fleet Manager with fleet compliance and maintenance (approx. 15 vehicles) Raising purchase orders and supporting fleet finance Liaising with service providers and supervisors to resolve vehicle defects Coordinating MOTs, servicing, and vehicle maintenance Assisting with reporting and trackers (Samsara, defects, utilisation, fuel) Booking staff training and maintaining the Training Matrix O2 coordination (phones and tablets) General office administration, data entry, and client communication Candidate Requirements (Essential) Excellent communication and strong administrative skills High attention to detail Experience with invoicing and financial control Ability to work independently and manage a varied workload Desirable Knowledge of SAP Experience with fleet, helpdesk, or operational administration Apply now with your CV if you are interested in the Office Administrator position
Team Support Manager Work Pattern: Sunday - Saturday 09:00-18:00 Job Description Key Accountabilities Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Capabilities High levels of customer service Committed to delivering excellent work with great attention to detail Open to and acts upon feedback, asking for this regularly Takes accountability for planning and managing own workload efficiently Strong communication skills Adaptable to changing situations Builds positive relationships by being a good listener Good level of digital capability Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Mar 03, 2026
Full time
Team Support Manager Work Pattern: Sunday - Saturday 09:00-18:00 Job Description Key Accountabilities Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Capabilities High levels of customer service Committed to delivering excellent work with great attention to detail Open to and acts upon feedback, asking for this regularly Takes accountability for planning and managing own workload efficiently Strong communication skills Adaptable to changing situations Builds positive relationships by being a good listener Good level of digital capability Everyone's Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
American Hardwood Export Council
Kensington And Chelsea, London
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Mar 03, 2026
Full time
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Office Coordinator We are currently recruiting for a Office Coordinator - For the Glasgow Office; to start immediately - on an ongoing basis- G12 8JJ £14an hour to begin with WHO WILL YOU BE WORKING FOR? Are Client is an award winning environmental consultancy, Providing Planning, and Landscape design. They provide these services to the Public and Private Sector. £ WHAT WILL YOU BE DOING? This is a rich and varied role offering the chance to be involved in all aspects of the smooth running of our office in the Merchant City area of Glasgow. The Office Coordinator will work closely with the Office & Support Manager as well as other members of the admin team to provide a great working environment and support for our award-winning environmental, planning, ecology and landscape project teams. Day to day, you will have a stimulating mix of tasks such as: Ensuring the office is safe and welcoming General office tasks such as managing stationery and kitchen supplies and helping to ensure all maintenance is actioned and up to date Light reception duties including phone calls, booking couriers and mail (post and shared mailboxes) Welcoming visitors, arranging refreshments, and assisting with inductions of new colleagues to LUC Desk booking and meeting room management along with coordinating our equipment booking system Making travel and accommodation reservations Maintaining the training records along with the equipment and PPE logs Proactively coming up with initiatives to help us provide a happy and productive working environment Although a temporary position, there may be scope to offer a permanent position to the right person. This is also an opportunity to work for a sincere, employee-owned company with strong values and a particular focus on addressing the climate emergency. ABOUT YOU Experience within an admin, secretarial, reception or facilities role Strong working knowledge of MS Word, Excel, and Outlook Highly proficient level of numeracy skills, written and spoken English Must be able to strategically organise and plan your workload Interest in the environment and Design is helpful
Mar 03, 2026
Full time
Office Coordinator We are currently recruiting for a Office Coordinator - For the Glasgow Office; to start immediately - on an ongoing basis- G12 8JJ £14an hour to begin with WHO WILL YOU BE WORKING FOR? Are Client is an award winning environmental consultancy, Providing Planning, and Landscape design. They provide these services to the Public and Private Sector. £ WHAT WILL YOU BE DOING? This is a rich and varied role offering the chance to be involved in all aspects of the smooth running of our office in the Merchant City area of Glasgow. The Office Coordinator will work closely with the Office & Support Manager as well as other members of the admin team to provide a great working environment and support for our award-winning environmental, planning, ecology and landscape project teams. Day to day, you will have a stimulating mix of tasks such as: Ensuring the office is safe and welcoming General office tasks such as managing stationery and kitchen supplies and helping to ensure all maintenance is actioned and up to date Light reception duties including phone calls, booking couriers and mail (post and shared mailboxes) Welcoming visitors, arranging refreshments, and assisting with inductions of new colleagues to LUC Desk booking and meeting room management along with coordinating our equipment booking system Making travel and accommodation reservations Maintaining the training records along with the equipment and PPE logs Proactively coming up with initiatives to help us provide a happy and productive working environment Although a temporary position, there may be scope to offer a permanent position to the right person. This is also an opportunity to work for a sincere, employee-owned company with strong values and a particular focus on addressing the climate emergency. ABOUT YOU Experience within an admin, secretarial, reception or facilities role Strong working knowledge of MS Word, Excel, and Outlook Highly proficient level of numeracy skills, written and spoken English Must be able to strategically organise and plan your workload Interest in the environment and Design is helpful
Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors.We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows.Due to our vision of growth, we are currently recruiting a Business Partnership Manager to join Morgan Hunts Education Team. This desk will involve working with our Further Education Colleges across London & Surrounding areas. Strong experience of Business Development & Relationship Building required. Salary: £26,000-£35,000 Base (Plus Commission) Location: London with Hybrid working. 3 days office based. Sector: Further Education The ideal candidate Background in Sales or Recruitment Good research skills and the desire to be an expert in your field Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone A great team player, willingness to go above and beyond to exceed expectations A sense of urgency, ability to work to deadlines Key role responsibilities Candidate management Takes ownership of candidate pool generation through Targeted advertising and networking through LinkedIn and other relevant professional media sources Monitoring job boards Generating referrals Administrative compliance - effectively registering candidates to build candidate database Ensures that all aspects of candidate care, both prior to and post placement, are delivered to Morgan Hunt's standards - ensuring continuity of communication Business Generation & Client Management Self-motivated to generate new business through cold sales calls Positively grows both personal and Morgan Hunt brand Prioritises business opportunities correctly Develops relationships with clients to ensure repeat business secured Consistent telephone contact Conducting effective meetings Proactively seeking service reviews Consistently meeting set deadlines Develops specialist knowledge of chosen sector Delivering end to end consultancy service, exceeding client and candidate expectations. Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. Fantastic Bonus Scheme Matched Pension contribution up to 5% Hybrid working options - A mixture of Homeworking and Offices Quarterly Awards with prizes varying from a bottle of champagne to International travel Summer and Christmas Party 1 additional day awarded for each full year's service- Maximum 5 additional days. Day off on your Morgan Hunt Birthday. All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade. Up to 28 Days Annual Leave Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Mar 03, 2026
Full time
Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors.We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows.Due to our vision of growth, we are currently recruiting a Business Partnership Manager to join Morgan Hunts Education Team. This desk will involve working with our Further Education Colleges across London & Surrounding areas. Strong experience of Business Development & Relationship Building required. Salary: £26,000-£35,000 Base (Plus Commission) Location: London with Hybrid working. 3 days office based. Sector: Further Education The ideal candidate Background in Sales or Recruitment Good research skills and the desire to be an expert in your field Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone A great team player, willingness to go above and beyond to exceed expectations A sense of urgency, ability to work to deadlines Key role responsibilities Candidate management Takes ownership of candidate pool generation through Targeted advertising and networking through LinkedIn and other relevant professional media sources Monitoring job boards Generating referrals Administrative compliance - effectively registering candidates to build candidate database Ensures that all aspects of candidate care, both prior to and post placement, are delivered to Morgan Hunt's standards - ensuring continuity of communication Business Generation & Client Management Self-motivated to generate new business through cold sales calls Positively grows both personal and Morgan Hunt brand Prioritises business opportunities correctly Develops relationships with clients to ensure repeat business secured Consistent telephone contact Conducting effective meetings Proactively seeking service reviews Consistently meeting set deadlines Develops specialist knowledge of chosen sector Delivering end to end consultancy service, exceeding client and candidate expectations. Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. Fantastic Bonus Scheme Matched Pension contribution up to 5% Hybrid working options - A mixture of Homeworking and Offices Quarterly Awards with prizes varying from a bottle of champagne to International travel Summer and Christmas Party 1 additional day awarded for each full year's service- Maximum 5 additional days. Day off on your Morgan Hunt Birthday. All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade. Up to 28 Days Annual Leave Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
About the role As a Sales Manager, your main objective will be to lead a team of Commercial Account Executives, assisting in daily management and coaching. You'll assist in the day-to-day running of the team, driving new starter training and flow through initial glide paths, whilst continually monitoring and training colleagues to ensure exceptional performance levels and behaviours. Responsibilities Leading a team of 7-10 desk-based Account Managers. Leading our Next Generation campaign for the Customer Success team. Developing strategies that ensure consistent and on-target performance of your team. Working with the Head of Sales for Key Accounts & Customer Success to ensure campaigns are managed through the account base in order to generate more incremental revenue. Utilising CRM dashboards and monitoring techniques to drive performance. Side-by-side, remote and live listening to calls in order to strengthen training and performance. Contacting businesses using data provisions to feed field sales team with new business sales opportunities via diarised appointments within a pre-defined geographical territory. Designing and implementing team training sessions and on the job coaching to improve and expand Commercial Account Executives knowledge and ultimate performance. Skills & experience Proven success within a Sales Team Leader/Management position. Proven track record of exceeding key KPI's Significant experience within the B2B, SaaS sector Demonstrable understanding of the buying journey within the SMB market. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Birmingham, Sheffield, and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary with excellent commission earning potential. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role As a Sales Manager, your main objective will be to lead a team of Commercial Account Executives, assisting in daily management and coaching. You'll assist in the day-to-day running of the team, driving new starter training and flow through initial glide paths, whilst continually monitoring and training colleagues to ensure exceptional performance levels and behaviours. Responsibilities Leading a team of 7-10 desk-based Account Managers. Leading our Next Generation campaign for the Customer Success team. Developing strategies that ensure consistent and on-target performance of your team. Working with the Head of Sales for Key Accounts & Customer Success to ensure campaigns are managed through the account base in order to generate more incremental revenue. Utilising CRM dashboards and monitoring techniques to drive performance. Side-by-side, remote and live listening to calls in order to strengthen training and performance. Contacting businesses using data provisions to feed field sales team with new business sales opportunities via diarised appointments within a pre-defined geographical territory. Designing and implementing team training sessions and on the job coaching to improve and expand Commercial Account Executives knowledge and ultimate performance. Skills & experience Proven success within a Sales Team Leader/Management position. Proven track record of exceeding key KPI's Significant experience within the B2B, SaaS sector Demonstrable understanding of the buying journey within the SMB market. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Birmingham, Sheffield, and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here's what you'll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary with excellent commission earning potential. 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well! Private medical insurance. Life assurance 4x salary. Enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Job Title : Estimator / Quantity Surveyor - Construction Commercial Operator Location : Hayling Island Salary : £55,000 - £65,000 per annum + Company Car + Benefits Job Type : Full-time / Permanent About us As a specialist construction and renovation company, Pure Construction offer a full range of planning, building and improvement services for residential, commercial and industrial properties. With years of construction experience spanning multiple industries as well as private properties, we're ready to tackle any structural work as well as interior and exterior finishing. From new build developments to renovating period homes, office fit-outs to building a new factory, we are ready to excel. About the role As our Estimator / QS, you will be hands-on across the entire commercial lifecycle. Your responsibilities include: Leading tender preparation and pricing for new projects. Managing commercial aspects throughout the delivery phase. Undertaking valuations, variations, and final accounts. Supporting survey work and active site engagement. Proactively identifying commercial risks and developing mitigation plans. Representing Pure Construction with clients, supply chain partners, and stakeholders. Bringing structure, accuracy, and clarity to all commercial reporting. About you We are looking for a commercially confident and detail-driven professional who thrives in a hands-on environment. Requirements include: Solid Estimating and Quantity Surveying experience within the construction industry. The ability to communicate clearly and professionally with both clients and internal teams. A strong sense of ownership, managing projects from the initial price to the final account. A versatile mindset-someone who isn't afraid to "pick up the brush" when needed and wants to see the full picture of a job. What we offer Salary of £55,000 - £65,000. Company Car. Comprehensive Benefits package. Autonomy and professional growth opportunities. A collaborative culture without unnecessary bureaucracy. Additional Information This role is designed for someone looking to broaden their skillset and deepen their commercial impact beyond a traditional "desk-only" position. If this role sounds like a good fit for you, hit APPLY and send us your details for consideration! Candidates with experience of or previous job title of; Estimator, Quantity Surveyor, Construction Planner, Commercial Manager, Project Estimator, Cost Consultant, Multi-skilled Construction Operator will also be considered.
Mar 03, 2026
Full time
Job Title : Estimator / Quantity Surveyor - Construction Commercial Operator Location : Hayling Island Salary : £55,000 - £65,000 per annum + Company Car + Benefits Job Type : Full-time / Permanent About us As a specialist construction and renovation company, Pure Construction offer a full range of planning, building and improvement services for residential, commercial and industrial properties. With years of construction experience spanning multiple industries as well as private properties, we're ready to tackle any structural work as well as interior and exterior finishing. From new build developments to renovating period homes, office fit-outs to building a new factory, we are ready to excel. About the role As our Estimator / QS, you will be hands-on across the entire commercial lifecycle. Your responsibilities include: Leading tender preparation and pricing for new projects. Managing commercial aspects throughout the delivery phase. Undertaking valuations, variations, and final accounts. Supporting survey work and active site engagement. Proactively identifying commercial risks and developing mitigation plans. Representing Pure Construction with clients, supply chain partners, and stakeholders. Bringing structure, accuracy, and clarity to all commercial reporting. About you We are looking for a commercially confident and detail-driven professional who thrives in a hands-on environment. Requirements include: Solid Estimating and Quantity Surveying experience within the construction industry. The ability to communicate clearly and professionally with both clients and internal teams. A strong sense of ownership, managing projects from the initial price to the final account. A versatile mindset-someone who isn't afraid to "pick up the brush" when needed and wants to see the full picture of a job. What we offer Salary of £55,000 - £65,000. Company Car. Comprehensive Benefits package. Autonomy and professional growth opportunities. A collaborative culture without unnecessary bureaucracy. Additional Information This role is designed for someone looking to broaden their skillset and deepen their commercial impact beyond a traditional "desk-only" position. If this role sounds like a good fit for you, hit APPLY and send us your details for consideration! Candidates with experience of or previous job title of; Estimator, Quantity Surveyor, Construction Planner, Commercial Manager, Project Estimator, Cost Consultant, Multi-skilled Construction Operator will also be considered.
Our client, Bristol Council, is looking for a Qualified Social Worker to join their Child Protection team Bristol's area services teams have recently had an overwhelmingly positive focused visit from Ofsted which highlights 'Workforce morale is high. Practitioners 'love' working for Bristol and feel highly supported by their managers. All practitioners, regardless of their length of time working for Bristol, feel valued and enabled to make a positive difference in improving the lives of vulnerable children Average caseloads are currently around 15 children per worker. Other things that are useful for people to know - Our social workers work in small teams with excellent management availability. Each team has their own office space and each worker has their own desk so no hot desking! This role is for an experienced child protection social worker in North Bristol. References must be uploaded with submission. Must be a driver and have access to a car. max 1 day WFH per week. As a social worker in the North of Bristol, you will play a pivotal role in providing essential support and intervention for families in CiN, CP and Court processes. Your responsibilities will include: Undertaking statutory duties for children and families in need or in need of protection. Collaborating with families to meet assessed needs and support safety planning. Facilitating changes and implementing permanence plans when necessary. Working towards positive outcomes for children and families. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Mar 03, 2026
Contractor
Our client, Bristol Council, is looking for a Qualified Social Worker to join their Child Protection team Bristol's area services teams have recently had an overwhelmingly positive focused visit from Ofsted which highlights 'Workforce morale is high. Practitioners 'love' working for Bristol and feel highly supported by their managers. All practitioners, regardless of their length of time working for Bristol, feel valued and enabled to make a positive difference in improving the lives of vulnerable children Average caseloads are currently around 15 children per worker. Other things that are useful for people to know - Our social workers work in small teams with excellent management availability. Each team has their own office space and each worker has their own desk so no hot desking! This role is for an experienced child protection social worker in North Bristol. References must be uploaded with submission. Must be a driver and have access to a car. max 1 day WFH per week. As a social worker in the North of Bristol, you will play a pivotal role in providing essential support and intervention for families in CiN, CP and Court processes. Your responsibilities will include: Undertaking statutory duties for children and families in need or in need of protection. Collaborating with families to meet assessed needs and support safety planning. Facilitating changes and implementing permanence plans when necessary. Working towards positive outcomes for children and families. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar. Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development Conduct monthly Internal Quality Reviews (IQRs) on both "in-flight" and closed claims, producing reports in an agreed format for directors and senior management. Act as a point of escalation for claims-related matters, providing technical guidance and support. Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends. Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance. Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: Act as a general point of referral and "voice of experience" for employees, with more complex technical matters escalated to senior management as required. Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility). Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: Strong experience in a quality assurance, technical assurance, or senior property claims role. Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks. Confidence providing constructive feedback and influencing quality improvements without direct line management authority. Comfortable working with senior stakeholders, including clients. Strong communication skills, both written and verbal. Able to balance technical review, advisory support, and coaching responsibilities. Why join us Opportunity to play a key role in shaping and maintaining quality standards across the business. Senior-level exposure without direct people management. Collaborative working environment with directors and senior stakeholders. A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral. The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, hr week) Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to 'give back' Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools Support of professional development including payment of membership fees and training/qualification opportunities by agreement Yearly discretionary bonus Annual salary review Social and charitable events Recruitment referral programme A supportive team environment and senior management who have a strong 'open door' policy We embrace diversity and equality. We are committed to building an inclusive team where variety and difference is celebrated and our people can be their authentic selves. Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year
Mar 03, 2026
Full time
Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar. Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development Conduct monthly Internal Quality Reviews (IQRs) on both "in-flight" and closed claims, producing reports in an agreed format for directors and senior management. Act as a point of escalation for claims-related matters, providing technical guidance and support. Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends. Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance. Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: Act as a general point of referral and "voice of experience" for employees, with more complex technical matters escalated to senior management as required. Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility). Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: Strong experience in a quality assurance, technical assurance, or senior property claims role. Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks. Confidence providing constructive feedback and influencing quality improvements without direct line management authority. Comfortable working with senior stakeholders, including clients. Strong communication skills, both written and verbal. Able to balance technical review, advisory support, and coaching responsibilities. Why join us Opportunity to play a key role in shaping and maintaining quality standards across the business. Senior-level exposure without direct people management. Collaborative working environment with directors and senior stakeholders. A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral. The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, hr week) Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to 'give back' Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools Support of professional development including payment of membership fees and training/qualification opportunities by agreement Yearly discretionary bonus Annual salary review Social and charitable events Recruitment referral programme A supportive team environment and senior management who have a strong 'open door' policy We embrace diversity and equality. We are committed to building an inclusive team where variety and difference is celebrated and our people can be their authentic selves. Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an individual to join this team in the role of Senior Pensions Operations and Administration Manager. This is a great opportunity to work for a global organisation with one of the UK's largest private sector pension schemes, making a difference to members past, present and future. The HSBC Bank (UK) Pension Scheme ("the Scheme") is a large DB/Hybrid and DC scheme. The Pension Scheme Executive (PSE) is a team of experienced pension professionals which supports the Trustee with the running of the Scheme and looks after the day-to-day management on all aspects of the Scheme. The successful candidate will be a subject matter expert, supporting the Trustee Chief Operating Officer on all operational activities that deliver an excellent experience for members, as well as supporting with the assessment, design, development, management, maintenance and review of operational pension scheme policies, practices, and controls. The candidate will also work closely with the Risk Function to ensure focused risk management of all operational processes. Responsibilities Lead and work closely and collaboratively with the scheme administrators, to oversee the day-to-day performance, drive performance improvement, resolve issues and enhance commercial relationships with scheme administrators and relevant scheme suppliers and advisers. Keep up to date with regulatory changes that impact the operations of the Pension Scheme and apply technical pensions knowledge to work with advisors and/or suppliers to review and evaluate solutions to ensure Scheme compliance. Be responsible and accountable for the necessary processes for identifying, critically analysing, monitoring, and mitigating the Scheme's operational risks, including risks and issues that arise with third parties (in particular, scheme administrators). This includes regular review of risk registers, risk and control assessments, issue logs, progressing and completing remediation activity. Work with the Pension Scheme Executive Head of Finance to review the financial information received from the scheme administrators and follow up on queries and issues. Prepare papers and make recommendations for matters relating to Scheme operations for the PSE Executive Committee, Trustee Committees, Trustee Board and Bank Stakeholders, as necessary. Contribute to the ongoing strategic development and improvement of member administration and communication services. Qualifications Demonstrable experience of working for and dealing with challenges associated with running a large DB/Hybrid and/or DC Pension schemes, acting as a subject matter expert in the operational delivery of pension services to members, with strong understanding and experience of pension scheme administration (either gained from in-house or third-party roles) and in-depth knowledge of the pension administration industry standards and best practices. Strong experience in managing all aspects of third-party supplier relationships and contractual management, including focused risk management, working closely with the Risk Function. Experience in developing and sustaining collaborative and effective relationships with a variety of internal and external stakeholders, with the strong ability to hold third parties to account to ensure the best outcomes for members. Knowledge and experience of pension legislation and the regulatory framework governing UK occupational pension schemes covering DB and DC type benefit structures, the ability to digest legislative and regulatory changes effectively, alongside third-party legal advice, and identify required changes to operational processes and practices. Demonstrable experience of proactive problem solving (independently and collaboratively) with the dedication to manage and implement solutions in a timely and efficient manner. Strong analytical, communication, presentation, and stakeholder management skills. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Mar 03, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an individual to join this team in the role of Senior Pensions Operations and Administration Manager. This is a great opportunity to work for a global organisation with one of the UK's largest private sector pension schemes, making a difference to members past, present and future. The HSBC Bank (UK) Pension Scheme ("the Scheme") is a large DB/Hybrid and DC scheme. The Pension Scheme Executive (PSE) is a team of experienced pension professionals which supports the Trustee with the running of the Scheme and looks after the day-to-day management on all aspects of the Scheme. The successful candidate will be a subject matter expert, supporting the Trustee Chief Operating Officer on all operational activities that deliver an excellent experience for members, as well as supporting with the assessment, design, development, management, maintenance and review of operational pension scheme policies, practices, and controls. The candidate will also work closely with the Risk Function to ensure focused risk management of all operational processes. Responsibilities Lead and work closely and collaboratively with the scheme administrators, to oversee the day-to-day performance, drive performance improvement, resolve issues and enhance commercial relationships with scheme administrators and relevant scheme suppliers and advisers. Keep up to date with regulatory changes that impact the operations of the Pension Scheme and apply technical pensions knowledge to work with advisors and/or suppliers to review and evaluate solutions to ensure Scheme compliance. Be responsible and accountable for the necessary processes for identifying, critically analysing, monitoring, and mitigating the Scheme's operational risks, including risks and issues that arise with third parties (in particular, scheme administrators). This includes regular review of risk registers, risk and control assessments, issue logs, progressing and completing remediation activity. Work with the Pension Scheme Executive Head of Finance to review the financial information received from the scheme administrators and follow up on queries and issues. Prepare papers and make recommendations for matters relating to Scheme operations for the PSE Executive Committee, Trustee Committees, Trustee Board and Bank Stakeholders, as necessary. Contribute to the ongoing strategic development and improvement of member administration and communication services. Qualifications Demonstrable experience of working for and dealing with challenges associated with running a large DB/Hybrid and/or DC Pension schemes, acting as a subject matter expert in the operational delivery of pension services to members, with strong understanding and experience of pension scheme administration (either gained from in-house or third-party roles) and in-depth knowledge of the pension administration industry standards and best practices. Strong experience in managing all aspects of third-party supplier relationships and contractual management, including focused risk management, working closely with the Risk Function. Experience in developing and sustaining collaborative and effective relationships with a variety of internal and external stakeholders, with the strong ability to hold third parties to account to ensure the best outcomes for members. Knowledge and experience of pension legislation and the regulatory framework governing UK occupational pension schemes covering DB and DC type benefit structures, the ability to digest legislative and regulatory changes effectively, alongside third-party legal advice, and identify required changes to operational processes and practices. Demonstrable experience of proactive problem solving (independently and collaboratively) with the dedication to manage and implement solutions in a timely and efficient manner. Strong analytical, communication, presentation, and stakeholder management skills. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
3rd Line Engineer Law Firm - Manchester My client, an established and well-regarded law firm based in South Manchester, is looking to appoint a 3rd Line IT Support Engineer to join their growing internal IT team. This is a genuinely hands-on senior support role, suited to someone who operates at true 3rd line level - comfortable owning escalations, supporting core infrastructure, and working closely with the IT Manager on projects and continuous improvement initiatives. The Role You'll act as the senior escalation point for complex technical issues, while also contributing to infrastructure stability and project delivery across the firm. Key responsibilities include: Acting as 3rd line escalation for complex support issues Supporting and maintaining core infrastructure (AD, SCCM, M365, cloud systems) Delivering high-level deskside and remote support to fee earners and support staff Working closely with the IT Manager and Systems Administrator on upgrades, migrations and improvement projects Supporting legal applications including Proclaim (basic-intermediate level) Supporting MS Office / M365, Mimecast, Mitel Cloud and related systems Ensuring tickets are progressed and resolved in line with SLAs What They're Looking For Proven experience operating at 3rd line leve l within a professional services or legal environment Strong infrastructure knowledge (Active Directory, SCCM, O365, networking fundamentals) Experience supporting legal systems (Proclaim desirable) Confident, customer-facing approach with senior stakeholders Comfortable balancing BAU support with project work This is a great opportunity to step into a visible, senior technical role within a stable and well-run firm. You'll work closely with an experienced, hands-on IT Manager who is keen to invest in the right individual and provide exposure to broader infrastructure and project responsibilities. For further details and to apply, please send your CV to Jon Brass at Circle Recruitment or press the apply now button. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Mar 03, 2026
Full time
3rd Line Engineer Law Firm - Manchester My client, an established and well-regarded law firm based in South Manchester, is looking to appoint a 3rd Line IT Support Engineer to join their growing internal IT team. This is a genuinely hands-on senior support role, suited to someone who operates at true 3rd line level - comfortable owning escalations, supporting core infrastructure, and working closely with the IT Manager on projects and continuous improvement initiatives. The Role You'll act as the senior escalation point for complex technical issues, while also contributing to infrastructure stability and project delivery across the firm. Key responsibilities include: Acting as 3rd line escalation for complex support issues Supporting and maintaining core infrastructure (AD, SCCM, M365, cloud systems) Delivering high-level deskside and remote support to fee earners and support staff Working closely with the IT Manager and Systems Administrator on upgrades, migrations and improvement projects Supporting legal applications including Proclaim (basic-intermediate level) Supporting MS Office / M365, Mimecast, Mitel Cloud and related systems Ensuring tickets are progressed and resolved in line with SLAs What They're Looking For Proven experience operating at 3rd line leve l within a professional services or legal environment Strong infrastructure knowledge (Active Directory, SCCM, O365, networking fundamentals) Experience supporting legal systems (Proclaim desirable) Confident, customer-facing approach with senior stakeholders Comfortable balancing BAU support with project work This is a great opportunity to step into a visible, senior technical role within a stable and well-run firm. You'll work closely with an experienced, hands-on IT Manager who is keen to invest in the right individual and provide exposure to broader infrastructure and project responsibilities. For further details and to apply, please send your CV to Jon Brass at Circle Recruitment or press the apply now button. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Hexagon Group is delighted to be partnering with an ambitious, niche property management company in Central London to support the recruitment of a Facilities Administrator. This is an excellent opportunity to join a close-knit, highly professional team supporting with the management of a predominantly commercial portfolio across Central London. Working from the company's Central London office, you will provide essential administrative support to a team of Facilities Managers, ensuring the smooth day-to-day operation of a varied property portfolio. You will play a key role in maintaining high service standards, supporting compliance processes and acting as a central point of coordination between contractors, on-site teams and occupiers. Your responsibilities will include supporting Facilities Managers with all aspects of administration, ensuring statutory compliance documentation is accurately recorded and kept up to date, raising and issuing approved purchase orders, liaising with contractors to coordinate planned and reactive works, and attending meetings where you will prepare agendas and take detailed minutes. You may also assist with arranging site visits and compiling reports, helping to ensure that service delivery across the portfolio remains consistent and proactive. The successful candidate will have previous experience within facilities or property management, ideally gained in a Facilities Administrator, Helpdesk or Compliance focused role, with a solid understanding of supporting operational teams and maintaining accurate records. You will be highly organised, detail-oriented and confident managing multiple tasks simultaneously. Strong communication skills are essential, along with a professional and personable approach when dealing with clients and contractors. You should be comfortable using MS Office packages and property management systems, and demonstrate a genuine interest in developing your career within the facilities management sector. In return, you will join a supportive and forward-thinking business that values professional development and offers clear progression opportunities within a growing organisation. The salary for this role is between £33,000 - £35,000 plus a generous benefits package. If this opportunity is of interest, please apply and one of our consultants will be in touch.
Mar 03, 2026
Full time
Hexagon Group is delighted to be partnering with an ambitious, niche property management company in Central London to support the recruitment of a Facilities Administrator. This is an excellent opportunity to join a close-knit, highly professional team supporting with the management of a predominantly commercial portfolio across Central London. Working from the company's Central London office, you will provide essential administrative support to a team of Facilities Managers, ensuring the smooth day-to-day operation of a varied property portfolio. You will play a key role in maintaining high service standards, supporting compliance processes and acting as a central point of coordination between contractors, on-site teams and occupiers. Your responsibilities will include supporting Facilities Managers with all aspects of administration, ensuring statutory compliance documentation is accurately recorded and kept up to date, raising and issuing approved purchase orders, liaising with contractors to coordinate planned and reactive works, and attending meetings where you will prepare agendas and take detailed minutes. You may also assist with arranging site visits and compiling reports, helping to ensure that service delivery across the portfolio remains consistent and proactive. The successful candidate will have previous experience within facilities or property management, ideally gained in a Facilities Administrator, Helpdesk or Compliance focused role, with a solid understanding of supporting operational teams and maintaining accurate records. You will be highly organised, detail-oriented and confident managing multiple tasks simultaneously. Strong communication skills are essential, along with a professional and personable approach when dealing with clients and contractors. You should be comfortable using MS Office packages and property management systems, and demonstrate a genuine interest in developing your career within the facilities management sector. In return, you will join a supportive and forward-thinking business that values professional development and offers clear progression opportunities within a growing organisation. The salary for this role is between £33,000 - £35,000 plus a generous benefits package. If this opportunity is of interest, please apply and one of our consultants will be in touch.
Head of IT Department: Tech & Product Employment Type: Full Time Location: Trimble Offices, Morley Description About the team: At Vintage Cash Cow and Arcavindi, technology is how we scale our impact. Every customer journey, from sending in pre loved items to getting paid, is powered by reliable infrastructure, seamless systems, and responsive support. Our IT team is the backbone of this operation. They make sure our people have the tools, systems, and support they need to do their best work every day. From managing infrastructure and devices to keeping our environment secure and efficient, IT enables every team across the business to thrive. This is a team where service excellence meets operational rigour, blending proactive problem solving, deep technical expertise, and a people first mindset to deliver an IT experience that feels seamless, reliable, and empowering. About the role: We're looking for a Head of IT to lead and evolve our IT operations across the UK and EU. Reporting into the Director of Technology & Product, you'll take ownership of our IT infrastructure, support services, and the teams that deliver them. This is a senior leadership role focused on operational excellence, team development, and ensuring our IT environment scales smoothly with the business. You'll oversee IT Managers and support teams across multiple locations, driving consistency, efficiency, and a culture of outstanding service. If you're a hands on IT leader who enjoys building high performing teams, simplifying complexity, and delivering reliable, secure infrastructure, you'll feel right at home here. This role will require time at our Leeds office, travel to our European location (and other international sites as we scale), and some out of hours support when needed. Getting Started Get to know our IT landscape, infrastructure, assets, and support operations. Build strong relationships with IT teams across locations and support hiring where needed. Review current systems, hardware estate, and service levels to identify quick wins. Carry out a full review of IT asset inventory, lifecycle status, and management processes. Understand business needs and establish yourself as a trusted partner to stakeholders. Review vendor relationships, contracts, and existing technology investments. Establishing Your Impact Take ownership of IT operations, infrastructure, assets, and support delivery across all locations. Standardise processes and service levels to ensure consistency across UK and EU teams. Embed robust asset management practices with full visibility across hardware and software. Own and manage the IT budget, optimising spend while clearly demonstrating value. Strengthen our security posture and ensure compliance with relevant regulations and frameworks. Build strong, collaborative partnerships with key vendors and service providers. Driving Excellence Lead the IT function with a clear vision for operational excellence and continuous improvement. Champion a culture of service excellence, accountability, and proactive problem solving. Mentor and develop IT Managers and support teams, building a high performing, engaged function. Drive strategic IT initiatives that improve productivity, security, and user experience. Optimise hardware refresh cycles and procurement to maximise value and minimise disruption. Stay ahead of emerging IT trends, assessing tools and technologies that could benefit the business. Key Goals & Objectives Deliver reliable, secure, and scalable IT infrastructure that supports business growth. Provide outstanding IT support with clear SLAs and consistently high user satisfaction. Maintain accurate, up to date asset inventories with full lifecycle management across all locations. Build and lead a cohesive, high performing IT team across the UK and EU. Strengthen our security posture, protecting the business against cyber threats and vulnerabilities. Ensure compliance with data protection regulations, including GDPR. Maintain and advance compliance with frameworks such as ISO 27001, Cyber Essentials, and ITIL. Develop and maintain disaster recovery and business continuity plans to minimise downtime. Continuously improve IT operations through automation, modern tooling, and best practice. Key Responsibilities IT Operations & Infrastructure Oversee the design, delivery, and maintenance of IT infrastructure across all locations. Ensure high availability, performance, and security of networks, systems, and end user devices. Own disaster recovery and business continuity planning for IT systems. Support both office and warehouse IT environments, including connectivity and operational technology. Asset & Hardware Management Own the full lifecycle of IT assets: procurement, deployment, tracking, maintenance, and disposal. Maintain accurate asset registers and inventory systems across all locations. Define and enforce hardware standards for laptops, desktops, mobiles, and peripherals. Ensure DSE compliance and support workstation assessments where required. Lead hardware refresh programmes to minimise downtime and disruption. Oversee secure, compliant disposal and recycling of end of life equipment. Manage supplier relationships, procurement, leasing agreements, and contracts. Ensure all assets are auditable and compliant for financial and regulatory reporting. Own endpoint management and MDM solutions. IT Support & Service Delivery Lead IT support teams to deliver responsive, high quality service to all users. Set and monitor SLAs, OKRs, and user satisfaction metrics. Implement and continually improve IT service management processes and tooling. Embed ITIL best practices across incident, problem, and change management. Oversee onboarding and offboarding processes, ensuring timely provisioning and equipment returns. Team Leadership & Growth Line manage IT Managers across the UK and EU, providing coaching and clear direction. Build a collaborative, service oriented culture across distributed teams. Recruit, develop, and retain top IT talent. Encourage knowledge sharing, continuous learning, and succession planning. Security & Compliance Ensure IT security controls align with recognised frameworks (ISO 27001, Cyber Essentials, NIST). Own or support IT audits and certification processes. Ensure compliance with data protection and licensing requirements. Support health & safety compliance, including DSE standards. Promote security awareness and a strong security first culture. Coordinate security incident response and remediation. Vendor & Budget Management Manage IT vendors, suppliers, and service providers. Negotiate contracts and ensure value for money. Own IT procurement and budget management. Evaluate and recommend new tools, technologies, and equipment. Stakeholder Engagement Partner with leaders across the business to understand needs and priorities. Communicate IT initiatives, changes, and performance clearly. Report regularly to the Director of Technology & Product on risks, performance, and opportunities. Essential Skills & Experience Proven experience leading IT operations and support teams across multiple locations. Strong knowledge of IT infrastructure, networks, cloud services, and end user computing. Hands on experience with IT asset management and lifecycle processes. Experience managing IT budgets, vendors, and contracts. Strong understanding of IT security frameworks (ISO 27001, Cyber Essentials, NIST). Experience supporting audits and certification processes. Familiarity with Google Workspace, Azure, AWS and endpoint management / MDM solutions. Design, implement, and manage network infrastructure including VLAN segmentation to ensure secure, efficient, and scalable connectivity across the organisation. Manage and maintain WiFi and WAN infrastructure, including HP/Aruba networking equipment, to ensure reliable connectivity and optimal performance across all sites. Configure, monitor, and maintain WatchGuard firewalls to ensure network security, threat prevention, and compliance with organisational security policies. Manage and maintain CCTV systems and surveillance infrastructure, ensuring reliable operation, adequate coverage, and secure storage of footage. Familiarity with endpoint management and MDM tools. Confident leader with experience managing and developing managers. Comfortable working in a fast paced, scaling environment. Willingness to travel and provide out of hours support when required.
Mar 03, 2026
Full time
Head of IT Department: Tech & Product Employment Type: Full Time Location: Trimble Offices, Morley Description About the team: At Vintage Cash Cow and Arcavindi, technology is how we scale our impact. Every customer journey, from sending in pre loved items to getting paid, is powered by reliable infrastructure, seamless systems, and responsive support. Our IT team is the backbone of this operation. They make sure our people have the tools, systems, and support they need to do their best work every day. From managing infrastructure and devices to keeping our environment secure and efficient, IT enables every team across the business to thrive. This is a team where service excellence meets operational rigour, blending proactive problem solving, deep technical expertise, and a people first mindset to deliver an IT experience that feels seamless, reliable, and empowering. About the role: We're looking for a Head of IT to lead and evolve our IT operations across the UK and EU. Reporting into the Director of Technology & Product, you'll take ownership of our IT infrastructure, support services, and the teams that deliver them. This is a senior leadership role focused on operational excellence, team development, and ensuring our IT environment scales smoothly with the business. You'll oversee IT Managers and support teams across multiple locations, driving consistency, efficiency, and a culture of outstanding service. If you're a hands on IT leader who enjoys building high performing teams, simplifying complexity, and delivering reliable, secure infrastructure, you'll feel right at home here. This role will require time at our Leeds office, travel to our European location (and other international sites as we scale), and some out of hours support when needed. Getting Started Get to know our IT landscape, infrastructure, assets, and support operations. Build strong relationships with IT teams across locations and support hiring where needed. Review current systems, hardware estate, and service levels to identify quick wins. Carry out a full review of IT asset inventory, lifecycle status, and management processes. Understand business needs and establish yourself as a trusted partner to stakeholders. Review vendor relationships, contracts, and existing technology investments. Establishing Your Impact Take ownership of IT operations, infrastructure, assets, and support delivery across all locations. Standardise processes and service levels to ensure consistency across UK and EU teams. Embed robust asset management practices with full visibility across hardware and software. Own and manage the IT budget, optimising spend while clearly demonstrating value. Strengthen our security posture and ensure compliance with relevant regulations and frameworks. Build strong, collaborative partnerships with key vendors and service providers. Driving Excellence Lead the IT function with a clear vision for operational excellence and continuous improvement. Champion a culture of service excellence, accountability, and proactive problem solving. Mentor and develop IT Managers and support teams, building a high performing, engaged function. Drive strategic IT initiatives that improve productivity, security, and user experience. Optimise hardware refresh cycles and procurement to maximise value and minimise disruption. Stay ahead of emerging IT trends, assessing tools and technologies that could benefit the business. Key Goals & Objectives Deliver reliable, secure, and scalable IT infrastructure that supports business growth. Provide outstanding IT support with clear SLAs and consistently high user satisfaction. Maintain accurate, up to date asset inventories with full lifecycle management across all locations. Build and lead a cohesive, high performing IT team across the UK and EU. Strengthen our security posture, protecting the business against cyber threats and vulnerabilities. Ensure compliance with data protection regulations, including GDPR. Maintain and advance compliance with frameworks such as ISO 27001, Cyber Essentials, and ITIL. Develop and maintain disaster recovery and business continuity plans to minimise downtime. Continuously improve IT operations through automation, modern tooling, and best practice. Key Responsibilities IT Operations & Infrastructure Oversee the design, delivery, and maintenance of IT infrastructure across all locations. Ensure high availability, performance, and security of networks, systems, and end user devices. Own disaster recovery and business continuity planning for IT systems. Support both office and warehouse IT environments, including connectivity and operational technology. Asset & Hardware Management Own the full lifecycle of IT assets: procurement, deployment, tracking, maintenance, and disposal. Maintain accurate asset registers and inventory systems across all locations. Define and enforce hardware standards for laptops, desktops, mobiles, and peripherals. Ensure DSE compliance and support workstation assessments where required. Lead hardware refresh programmes to minimise downtime and disruption. Oversee secure, compliant disposal and recycling of end of life equipment. Manage supplier relationships, procurement, leasing agreements, and contracts. Ensure all assets are auditable and compliant for financial and regulatory reporting. Own endpoint management and MDM solutions. IT Support & Service Delivery Lead IT support teams to deliver responsive, high quality service to all users. Set and monitor SLAs, OKRs, and user satisfaction metrics. Implement and continually improve IT service management processes and tooling. Embed ITIL best practices across incident, problem, and change management. Oversee onboarding and offboarding processes, ensuring timely provisioning and equipment returns. Team Leadership & Growth Line manage IT Managers across the UK and EU, providing coaching and clear direction. Build a collaborative, service oriented culture across distributed teams. Recruit, develop, and retain top IT talent. Encourage knowledge sharing, continuous learning, and succession planning. Security & Compliance Ensure IT security controls align with recognised frameworks (ISO 27001, Cyber Essentials, NIST). Own or support IT audits and certification processes. Ensure compliance with data protection and licensing requirements. Support health & safety compliance, including DSE standards. Promote security awareness and a strong security first culture. Coordinate security incident response and remediation. Vendor & Budget Management Manage IT vendors, suppliers, and service providers. Negotiate contracts and ensure value for money. Own IT procurement and budget management. Evaluate and recommend new tools, technologies, and equipment. Stakeholder Engagement Partner with leaders across the business to understand needs and priorities. Communicate IT initiatives, changes, and performance clearly. Report regularly to the Director of Technology & Product on risks, performance, and opportunities. Essential Skills & Experience Proven experience leading IT operations and support teams across multiple locations. Strong knowledge of IT infrastructure, networks, cloud services, and end user computing. Hands on experience with IT asset management and lifecycle processes. Experience managing IT budgets, vendors, and contracts. Strong understanding of IT security frameworks (ISO 27001, Cyber Essentials, NIST). Experience supporting audits and certification processes. Familiarity with Google Workspace, Azure, AWS and endpoint management / MDM solutions. Design, implement, and manage network infrastructure including VLAN segmentation to ensure secure, efficient, and scalable connectivity across the organisation. Manage and maintain WiFi and WAN infrastructure, including HP/Aruba networking equipment, to ensure reliable connectivity and optimal performance across all sites. Configure, monitor, and maintain WatchGuard firewalls to ensure network security, threat prevention, and compliance with organisational security policies. Manage and maintain CCTV systems and surveillance infrastructure, ensuring reliable operation, adequate coverage, and secure storage of footage. Familiarity with endpoint management and MDM tools. Confident leader with experience managing and developing managers. Comfortable working in a fast paced, scaling environment. Willingness to travel and provide out of hours support when required.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
