Who are we Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Role Responsibilities Guest Check-In and Check-Out: Greet guests upon their arrival, process check-ins and check-outs efficiently, and ensure accurate documentation of guest information and payments. Reservation Management: Handle guest inquiries and make room reservations over the phone, through email, or in person. Update and maintain the reservation system, ensuring accuracy and timely communication. Front Desk Operations: Manage the front desk area, including answering telephone calls, responding to guest inquiries, and providing information about hotel facilities, services, and local attractions. Guest Services and Assistance: Provide exceptional customer service by addressing guest needs and requests promptly and courteously. Assist with luggage handling, arrange transportation, and provide directions or recommendations as needed. Billing and Payments: Process guest payments, handle cash transactions, and generate accurate bills and receipts. Ensure compliance with hotel policies and procedures related to billing and payments. Communication and Coordination: Maintain effective communication with other hotel departments to ensure smooth operations and guest satisfaction. Relay messages, coordinate guest requests, and provide assistance as required. Complaint Handling: Address guest complaints or concerns professionally and promptly, aiming to resolve issues and ensure guest satisfaction. Escalate unresolved matters to appropriate supervisors or managers when necessary. Safety and Security: Follow established procedures to ensure the safety and security of guests and the property. Monitor and report any suspicious activities or incidents to relevant personnel. Administrative Tasks: Perform various administrative duties, such as filing, record-keeping, and managing guest correspondence. Maintain cleanliness and organization at the front desk area. Knowledge of Hotel Services: Stay informed about the hotel's services, amenities, and promotions to provide accurate and up-to-date information to guests. Multitasking and Time Management: Handle multiple tasks simultaneously, prioritize effectively, and manage time efficiently in a fast-paced environment. Technology Proficiency: Utilize hotel property management systems, reservation systems, and other software applications to perform tasks, manage guest information, and generate reports. Key Requirements Communication Skills Teamwork Professionalism Attention to detail Customer Service IT Proficiency Benefits Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty
Apr 11, 2026
Full time
Who are we Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Role Responsibilities Guest Check-In and Check-Out: Greet guests upon their arrival, process check-ins and check-outs efficiently, and ensure accurate documentation of guest information and payments. Reservation Management: Handle guest inquiries and make room reservations over the phone, through email, or in person. Update and maintain the reservation system, ensuring accuracy and timely communication. Front Desk Operations: Manage the front desk area, including answering telephone calls, responding to guest inquiries, and providing information about hotel facilities, services, and local attractions. Guest Services and Assistance: Provide exceptional customer service by addressing guest needs and requests promptly and courteously. Assist with luggage handling, arrange transportation, and provide directions or recommendations as needed. Billing and Payments: Process guest payments, handle cash transactions, and generate accurate bills and receipts. Ensure compliance with hotel policies and procedures related to billing and payments. Communication and Coordination: Maintain effective communication with other hotel departments to ensure smooth operations and guest satisfaction. Relay messages, coordinate guest requests, and provide assistance as required. Complaint Handling: Address guest complaints or concerns professionally and promptly, aiming to resolve issues and ensure guest satisfaction. Escalate unresolved matters to appropriate supervisors or managers when necessary. Safety and Security: Follow established procedures to ensure the safety and security of guests and the property. Monitor and report any suspicious activities or incidents to relevant personnel. Administrative Tasks: Perform various administrative duties, such as filing, record-keeping, and managing guest correspondence. Maintain cleanliness and organization at the front desk area. Knowledge of Hotel Services: Stay informed about the hotel's services, amenities, and promotions to provide accurate and up-to-date information to guests. Multitasking and Time Management: Handle multiple tasks simultaneously, prioritize effectively, and manage time efficiently in a fast-paced environment. Technology Proficiency: Utilize hotel property management systems, reservation systems, and other software applications to perform tasks, manage guest information, and generate reports. Key Requirements Communication Skills Teamwork Professionalism Attention to detail Customer Service IT Proficiency Benefits Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty
Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Leeds, Australia and the US. As such, we're always on the lookout for passionate people to join our growing family. Alongside an excellent benefits package which includes onsite gym, free fresh fruit, and a generous holiday allowance, we believe in supporting people to achieve their full potential, which means there are always opportunities to progress at Scape. So, if you're enthusiastic about working alongside a talented team to deliver the best living experience, don't hesitate to apply today. We look forward to receiving your CV. Location: Scape Guildford Hours: 24 hours per week, shift patterns between 7am - 8pm, Monday - Sunday. As a Scape receptionist, your main responsibilities would be: Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone Handling post and parcels for our residents efficiently and carefully, logging all signed for deliveries Keeping our booking system updated Keeping the reception desk and entrance lobby clean and tidy at all times Understanding and following our health and safety policy, operational procedures, risk assessments and method statements Raising maintenance requests for residents and general maintenance and communicating with our maintenance team Responding to and logging enquiries, working with your Team Leader or General Manager where needed Ensure the circulation and distribution of all relevant notices, letters and information to all residents. Handling and logging complaints professionally and compassionately, escalating them to the General Manager for resolution The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and training as requested by your line manager. Your key attributes and skills are: Organised, flexible and dedicated A professional phone, email and personal communications manner with a passion for excellent service Dependable, enthusiastic and an excellent team player Competent with Microsoft Office and experienced with learning new systems. Previous Reception experience is preferred but not essential Flexible in working hours and locations Why work with us? As a Scape Receptionist you will be part of an enthusiastic team who work hard to give students the ultimate Scape experience. If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in! We have a range of employee benefits including: £150 for recommending a friend to Scape Access to our onsite gyms Employee assistance programme (EAP) Employee of the month awards Annual exceptional performance awards Access to our Cycle to Work and Tech Scheme Increasing holiday allowance Long service award for our loyal employees Maternity + Paternity benefits Career progression and development opportunities Overtime and the opportunity to work across Scape sites Enrolment onto the Scape Pension Scheme Team socials
Apr 11, 2026
Full time
Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Leeds, Australia and the US. As such, we're always on the lookout for passionate people to join our growing family. Alongside an excellent benefits package which includes onsite gym, free fresh fruit, and a generous holiday allowance, we believe in supporting people to achieve their full potential, which means there are always opportunities to progress at Scape. So, if you're enthusiastic about working alongside a talented team to deliver the best living experience, don't hesitate to apply today. We look forward to receiving your CV. Location: Scape Guildford Hours: 24 hours per week, shift patterns between 7am - 8pm, Monday - Sunday. As a Scape receptionist, your main responsibilities would be: Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone Handling post and parcels for our residents efficiently and carefully, logging all signed for deliveries Keeping our booking system updated Keeping the reception desk and entrance lobby clean and tidy at all times Understanding and following our health and safety policy, operational procedures, risk assessments and method statements Raising maintenance requests for residents and general maintenance and communicating with our maintenance team Responding to and logging enquiries, working with your Team Leader or General Manager where needed Ensure the circulation and distribution of all relevant notices, letters and information to all residents. Handling and logging complaints professionally and compassionately, escalating them to the General Manager for resolution The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities and training as requested by your line manager. Your key attributes and skills are: Organised, flexible and dedicated A professional phone, email and personal communications manner with a passion for excellent service Dependable, enthusiastic and an excellent team player Competent with Microsoft Office and experienced with learning new systems. Previous Reception experience is preferred but not essential Flexible in working hours and locations Why work with us? As a Scape Receptionist you will be part of an enthusiastic team who work hard to give students the ultimate Scape experience. If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in! We have a range of employee benefits including: £150 for recommending a friend to Scape Access to our onsite gyms Employee assistance programme (EAP) Employee of the month awards Annual exceptional performance awards Access to our Cycle to Work and Tech Scheme Increasing holiday allowance Long service award for our loyal employees Maternity + Paternity benefits Career progression and development opportunities Overtime and the opportunity to work across Scape sites Enrolment onto the Scape Pension Scheme Team socials
Go back Oxford Terrace and Rawling Road Medical Group Medical Receptionist The closing date is 15 January 2026 Oxford Terrace and Rawling Road Medical Group is a busy General Practice based in Bensham, Gateshead. We operate across two sites and offer primary care services to over 17500 patients. We are recruiting for two positions: one full time position (37.5 hours per week, Monday to Friday, 10:30am to 6:30pm) and one part time position (25 hours per week, Monday to Friday, 1:30pm to 6:30pm The successful candidate will also work Saturday's AM on a rotational basis. The ideal candidate will be adaptable and be able to work as part of a team as well as on their own initiative. An understanding of the importance of effective administration services within this fast changing primary care environment, alongside a willingness to learn and develop in your role would make you an ideal candidate for this position. This position comes with full training and mentorship support, as well as chances to develop new skills as the General Practice working environment changes and new opportunities arise. Experience of General Practice or an NHS environment is desirable, alongside knowledge and experience of the EMIS Web System. Main duties of the job Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Develop the receptionist role as care navigator for the practice. Please see the attached job description for further details. About us Accountability & Quality We behave with candour in our dealings with staff, patients and partner organisations building trustworthy, open, transparent relationships that further our aim to provide excellent patient-centered, accessible services. We have a highly effective, safe and innovative organisation with a culture of continuous quality improvement, enabling learning and evidence based care to improve both the quality and range of services we offer. Staff & Patient Involvement We are a committed and inspired team striving to be the best at what we do. Working with patients we shape and continuously improve our services within the health and wellbeing system. Leading the WayOur involvement in teaching, research and integration with health and social care ensure that we are proactive and productive in planning and delivery. We show vision, ambition and courage to maximise our financial potential to commission and provide the best possible care for those we serve. Job responsibilities Reception Delivery of a high-quality standard customer care service at our front desk Receiving patients consulting with members of Practice team Taking requests/handing repeat prescriptions to patient and checking correct details Be able to cover all manner of reception tasks and duties Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting Process appointment requests from patients by telephone and in person Dealing with queries from patients and other health care professionals internally and externally Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions. Administration- Over both sites as/when required To have a thorough knowledge of all Practice procedures To work in accordance of written protocols Pulling/filing medical records for update Photocopy as requested Documents scanning, accurate and timely Provide administrative support as and when required Follow rota and apply initiative Computer Competent use of EMIS Web and other practice software Registrations of new patients - computer data entry and medical records Process patients change of address - computer data and medical records in accordance with practice boundary Process repeat prescription requests using EMIS web Share knowledge and promote new concepts to patients (Online registrations, EPS) Other Tasks Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm) Familiarise yourself with Business Continuity Plans Any other tasks allocated by managers Confidentiality: In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/ patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role Undertaking periodic infection control training (minimum annually) Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Actively participating in Time in Time Out events Completion of E-Learning during allocated study time Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time. Person Specification Knowledge Medical Terminology Computerised Medical Records Good knowledge of NHS legislation including Information Governance and Data Protection A detailed understanding of General Practice . click apply for full job details
Apr 11, 2026
Full time
Go back Oxford Terrace and Rawling Road Medical Group Medical Receptionist The closing date is 15 January 2026 Oxford Terrace and Rawling Road Medical Group is a busy General Practice based in Bensham, Gateshead. We operate across two sites and offer primary care services to over 17500 patients. We are recruiting for two positions: one full time position (37.5 hours per week, Monday to Friday, 10:30am to 6:30pm) and one part time position (25 hours per week, Monday to Friday, 1:30pm to 6:30pm The successful candidate will also work Saturday's AM on a rotational basis. The ideal candidate will be adaptable and be able to work as part of a team as well as on their own initiative. An understanding of the importance of effective administration services within this fast changing primary care environment, alongside a willingness to learn and develop in your role would make you an ideal candidate for this position. This position comes with full training and mentorship support, as well as chances to develop new skills as the General Practice working environment changes and new opportunities arise. Experience of General Practice or an NHS environment is desirable, alongside knowledge and experience of the EMIS Web System. Main duties of the job Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Develop the receptionist role as care navigator for the practice. Please see the attached job description for further details. About us Accountability & Quality We behave with candour in our dealings with staff, patients and partner organisations building trustworthy, open, transparent relationships that further our aim to provide excellent patient-centered, accessible services. We have a highly effective, safe and innovative organisation with a culture of continuous quality improvement, enabling learning and evidence based care to improve both the quality and range of services we offer. Staff & Patient Involvement We are a committed and inspired team striving to be the best at what we do. Working with patients we shape and continuously improve our services within the health and wellbeing system. Leading the WayOur involvement in teaching, research and integration with health and social care ensure that we are proactive and productive in planning and delivery. We show vision, ambition and courage to maximise our financial potential to commission and provide the best possible care for those we serve. Job responsibilities Reception Delivery of a high-quality standard customer care service at our front desk Receiving patients consulting with members of Practice team Taking requests/handing repeat prescriptions to patient and checking correct details Be able to cover all manner of reception tasks and duties Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting Process appointment requests from patients by telephone and in person Dealing with queries from patients and other health care professionals internally and externally Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions. Administration- Over both sites as/when required To have a thorough knowledge of all Practice procedures To work in accordance of written protocols Pulling/filing medical records for update Photocopy as requested Documents scanning, accurate and timely Provide administrative support as and when required Follow rota and apply initiative Computer Competent use of EMIS Web and other practice software Registrations of new patients - computer data entry and medical records Process patients change of address - computer data and medical records in accordance with practice boundary Process repeat prescription requests using EMIS web Share knowledge and promote new concepts to patients (Online registrations, EPS) Other Tasks Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm) Familiarise yourself with Business Continuity Plans Any other tasks allocated by managers Confidentiality: In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/ patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role Undertaking periodic infection control training (minimum annually) Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Actively participating in Time in Time Out events Completion of E-Learning during allocated study time Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time. Person Specification Knowledge Medical Terminology Computerised Medical Records Good knowledge of NHS legislation including Information Governance and Data Protection A detailed understanding of General Practice . click apply for full job details
Operations Administrator Hours: Part time (approx. 24-32 hours) Salary : £28,000 - £36,000 (this is the full-time equivalent salary) Location: Near Wooton-under-Edge - must drive to be able to get there We're seeking a practical, experienced Operations Administrator to support our clients' sales, service and day-to-day operations. This is a hands-on role for someone with commercial awareness, confidence and good judgement - someone who keeps things running smoothly and isn't afraid to roll their sleeves up. This is not a managerial role , but it is a trusted position with scope to suggest and improve simple processes and mentor others informally. The Role Process and check customer orders, prepare sales confirmations and update the CRM Coordinate courier bookings, shipments and occasional warehouse picking Manage service and repair administration, including job logging, quotes and reports Handle customer communication and maintain accurate sales, service and enquiry logs Support basic marketing activity such as email updates and CRM data management Help document simple processes and maintain tidy, auditable records What We're Looking For Relevant experience in a commercial office, operations, customer or supply-chain role Confident phone manner with commercial customers Organised, calm and detail-focused, with strong Microsoft Office skills Comfortable learning CRM/ERP systems Practical, reliable and process-minded, with ideas for improvement welcomed Desirable: CRM experience (e.g. ProspectSoft), courier systems (DPD), interest in clean data. The Right Fit Brings maturity, confidence and commercial savvy Happy being hands-on, not purely desk-based Enjoys being central to operations without formal management responsibility
Apr 11, 2026
Full time
Operations Administrator Hours: Part time (approx. 24-32 hours) Salary : £28,000 - £36,000 (this is the full-time equivalent salary) Location: Near Wooton-under-Edge - must drive to be able to get there We're seeking a practical, experienced Operations Administrator to support our clients' sales, service and day-to-day operations. This is a hands-on role for someone with commercial awareness, confidence and good judgement - someone who keeps things running smoothly and isn't afraid to roll their sleeves up. This is not a managerial role , but it is a trusted position with scope to suggest and improve simple processes and mentor others informally. The Role Process and check customer orders, prepare sales confirmations and update the CRM Coordinate courier bookings, shipments and occasional warehouse picking Manage service and repair administration, including job logging, quotes and reports Handle customer communication and maintain accurate sales, service and enquiry logs Support basic marketing activity such as email updates and CRM data management Help document simple processes and maintain tidy, auditable records What We're Looking For Relevant experience in a commercial office, operations, customer or supply-chain role Confident phone manner with commercial customers Organised, calm and detail-focused, with strong Microsoft Office skills Comfortable learning CRM/ERP systems Practical, reliable and process-minded, with ideas for improvement welcomed Desirable: CRM experience (e.g. ProspectSoft), courier systems (DPD), interest in clean data. The Right Fit Brings maturity, confidence and commercial savvy Happy being hands-on, not purely desk-based Enjoys being central to operations without formal management responsibility
Membership Relationship Manager - Leading Trade Body (Financial Services) Excellent opportunity for a proven relationship builder, ideally with a membership background (Trade Body), and/or from within Financial Services - to join the membership team at this leading Trade Body within the Financial Sector. If you are looking for a role where you can build great relationships, spot and develop opportunities, and be part of a genuinely enjoyable team, then this could be just the one. You'll be joining a well-established and highly respected Trade Body at the heart of the UK financial services sector. They represent over 300 Financial organisations and play a key role in bringing the industry together, shaping policy, and driving collaboration across banking, lending, payments, and beyond, with involvement in topics as varied as cybersecurity, sustainability and innovation. As well as their 300 members, they have an impressive cohort of over 200 Associate Members, across Consultancy (eg KPMG), Law (eg Allen & Overy) and Tech, who gain access and unique opportunities for networking and partnerships through their membership. This role will see you joining the Associate Membership team of 4 - a team who work closely and enjoyably together, to maintain, develop and continually enhance the Associate membership body, and their engagement, experience, participation and benefits of being part of this highly valuable Organisation. (This role is offered on an initial 12 month contract due to an internal secondment and with excellent onward opportunities). What you'll be doing You'll take ownership of your own portfolio of Associate Members (think consultancies, law firms, tech firms-ranging from big names to smaller, growing businesses), building strong relationships and keeping them engaged. It's a varied role- using a great breadth of skills across relationship management, commercial insight, and vision, spotting and developing new opportunities One day you might be catching up with members, the next spotting sponsorship opportunities or helping shape a new industry event around a hot topic or interest within the sector. You'll also work closely with teams across the organisation (events, policy, commercial) to make sure members are getting real value and to create new opportunities for engagement. Day to day, you'll be: Managing and growing relationships with your own portfolio of members - across Management Consultancy, Law and Technology Working collaboratively with your team, and also the wider organisation, including Events, Sponsorship, Policy - to both deliver existing opportunities, as well as spot and develop new ones, including events - developing the Associate Membership offering Working with internal teams to bring new ideas and opportunities to life Spotting commercial opportunities (events, sponsorship, new members) Keeping members engaged through regular contact and relevant opportunities Supporting and helping deliver events, roundtables, and webinars for Associate Membership - attending wider industry events Sharing insights on what members want and need (through event attendance, desk research and data review) What they're looking for : Someone who's a good communicator, and a natural people person-who naturally gains trust and engagement, you enjoy building relationships and staying connected - able to deal with all levels of contacts including senior level business leaders Experience in Account Management/Relationship Management/Business Development, ideally from a similar Trade Body/Membership Organisation with experience maintaining and developing member relationships, benefits and with an eye to new opportunities and ideas Financial sector experience ideally sought Alongside your strong ability to engage f2f, you're also strong on the organisational and data side - comfortable using CRM systems and working with data A natural commercial instinct-you can spot opportunities and motivated to drive them forwad Confident working with different stakeholders, both internally and externally - a strong collaborator Why it's a great move This is a hugely well regarded organisation at the heart of the financial sector, and will give you loads of exposure to different organisations and senior stakeholders It's a great 'relationship' role' - broad, varied role where across a lot of different skills, you'll learn a lot, and really have something to get your teeth into, a mix of enhancing existing relationships and developing new opportunities You'll be joining a really friendly, down-to-earth team who genuinely enjoy what they do Hybrid working (2 days a week in the office) + excellent benefits If you like the idea of a role where no two days are the same-and where you can really make an impact while enjoying the people you work with- and that sits within such a highly regarded body within the financial sector - this is well worth a look! Click APPLY now - looking for someone to join the team asap! So do get your CV in for review ASAP and then we can tell you more!
Apr 11, 2026
Full time
Membership Relationship Manager - Leading Trade Body (Financial Services) Excellent opportunity for a proven relationship builder, ideally with a membership background (Trade Body), and/or from within Financial Services - to join the membership team at this leading Trade Body within the Financial Sector. If you are looking for a role where you can build great relationships, spot and develop opportunities, and be part of a genuinely enjoyable team, then this could be just the one. You'll be joining a well-established and highly respected Trade Body at the heart of the UK financial services sector. They represent over 300 Financial organisations and play a key role in bringing the industry together, shaping policy, and driving collaboration across banking, lending, payments, and beyond, with involvement in topics as varied as cybersecurity, sustainability and innovation. As well as their 300 members, they have an impressive cohort of over 200 Associate Members, across Consultancy (eg KPMG), Law (eg Allen & Overy) and Tech, who gain access and unique opportunities for networking and partnerships through their membership. This role will see you joining the Associate Membership team of 4 - a team who work closely and enjoyably together, to maintain, develop and continually enhance the Associate membership body, and their engagement, experience, participation and benefits of being part of this highly valuable Organisation. (This role is offered on an initial 12 month contract due to an internal secondment and with excellent onward opportunities). What you'll be doing You'll take ownership of your own portfolio of Associate Members (think consultancies, law firms, tech firms-ranging from big names to smaller, growing businesses), building strong relationships and keeping them engaged. It's a varied role- using a great breadth of skills across relationship management, commercial insight, and vision, spotting and developing new opportunities One day you might be catching up with members, the next spotting sponsorship opportunities or helping shape a new industry event around a hot topic or interest within the sector. You'll also work closely with teams across the organisation (events, policy, commercial) to make sure members are getting real value and to create new opportunities for engagement. Day to day, you'll be: Managing and growing relationships with your own portfolio of members - across Management Consultancy, Law and Technology Working collaboratively with your team, and also the wider organisation, including Events, Sponsorship, Policy - to both deliver existing opportunities, as well as spot and develop new ones, including events - developing the Associate Membership offering Working with internal teams to bring new ideas and opportunities to life Spotting commercial opportunities (events, sponsorship, new members) Keeping members engaged through regular contact and relevant opportunities Supporting and helping deliver events, roundtables, and webinars for Associate Membership - attending wider industry events Sharing insights on what members want and need (through event attendance, desk research and data review) What they're looking for : Someone who's a good communicator, and a natural people person-who naturally gains trust and engagement, you enjoy building relationships and staying connected - able to deal with all levels of contacts including senior level business leaders Experience in Account Management/Relationship Management/Business Development, ideally from a similar Trade Body/Membership Organisation with experience maintaining and developing member relationships, benefits and with an eye to new opportunities and ideas Financial sector experience ideally sought Alongside your strong ability to engage f2f, you're also strong on the organisational and data side - comfortable using CRM systems and working with data A natural commercial instinct-you can spot opportunities and motivated to drive them forwad Confident working with different stakeholders, both internally and externally - a strong collaborator Why it's a great move This is a hugely well regarded organisation at the heart of the financial sector, and will give you loads of exposure to different organisations and senior stakeholders It's a great 'relationship' role' - broad, varied role where across a lot of different skills, you'll learn a lot, and really have something to get your teeth into, a mix of enhancing existing relationships and developing new opportunities You'll be joining a really friendly, down-to-earth team who genuinely enjoy what they do Hybrid working (2 days a week in the office) + excellent benefits If you like the idea of a role where no two days are the same-and where you can really make an impact while enjoying the people you work with- and that sits within such a highly regarded body within the financial sector - this is well worth a look! Click APPLY now - looking for someone to join the team asap! So do get your CV in for review ASAP and then we can tell you more!
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Diagnostic Imaging Administrator page is loaded Diagnostic Imaging Administratorlocations: Canary Wharftime type: Full timeposted on: Posted Todayjob requisition id: RJob Description: Diagnostic Imaging Administrator Canary Wharf, E14 5NY Permanent Salary: £31,000 a year Full time - 37.5 hours a week (Monday to Friday between the hours of 8am and 8pm. The role will also involve some Saturday working) Saturday hours are 8am to 2pm We make health happen .The Canary Wharf Centre at 50 Bank Street is a purpose-built Specialist Diagnostics & Dental Centre opening in May 2026. It will feature state-of-the-art diagnostic facilities, including MRI and CT scanning, X-ray and mammography, enabling high-quality care in a modern environment designed to support clinical excellence.The centre will provide a wide range of services, including secondary care for orthopaedics, pain and spinal, dental and maxillofacial, breast and gynaecology, dermatology, and ear, nose and throat, with the ability to perform procedures onsite. It will also offer cardiology, urology, ophthalmology and neurology, alongside primary care services such as health assessments, private GP appointments, women's health plans, physiotherapy and dental care.This development is part of our ambition to grow our business and transform the healthcare markets we operate in, offering customers greater choice and better access to services. Most patients will benefit from end-to-end care under one roof, with onward referrals within the Bupa network when needed. By delivering more connected care, we aim to make healthcare simpler and more joined up for our customers . Role Overview Under the general guidance of the Administration Operations Manager, to provide and maintain efficient administrative and reception desk services working within the Diagnostic Imaging Department and Reception areas, ensuring that a high-quality service is delivered to patients, staff and Consultants.To maintain a polite and friendly manner and a high standard of confidentiality when dealing with computerised records at all times, ensuring every interaction reflects professionalism, empathy, discretion, and attention to detail.To demonstrate outstanding levels of customer service, providing a seamless service to our patients - supporting patients attending Dental, Clinics or secondary care services. Role Responsibilities and Duties: Ensure all customers are dealt with in a professional manner and all queries are dealt with efficiently - over the telephone and email, delivering a world class service that encompasses the Bupa values. Take bookings for Diagnostic Imaging examinations and provide patients with precise and accurate preparation instructions. Take and give accurate information over the telephone and to have an efficient telephone manner. Advise the Administration Operations Manager of any problems within the department and to handle minor complaints with immediate action and a thorough follow up. Ensure that effective booking, information, reporting and filing systems are maintained and developed on a daily, weekly and monthly basis. Create and maintain good working relationships with all members of the Department of Diagnostic Imaging, liaising regularly with the Administration Operations Manager to form a cohesive team, working together to provide an exemplary service. Always prioritise workload to maintain the standards expected by referrers, Radiologists and fellow colleagues, particularly where urgent information is required. Ensure that patient confidentiality is not breached. Assist in the orientation of new staff (either permanent, bank or agency) to the Department, providing help and support with the equipment and database operation. Monitoring Radiology distribution inbox queries, prompting any requests received. Check out/in all patient imaging, films and CD's on the computer system. To burn CDs for patients and referrers when required. Ensure that queries are dealt with a promptly manner, all deliveries are logged and initialled for counterchecking purposes. Participate in the Diagnostic Imaging reception and the admin rotas, including Saturday shifts as required, working flexible shifts to accommodate departmental workload patterns. Carry out any further duties that may be required as a result of change in practice / process. Key Skills / Qualifications needed for this role: Essential: Good computer skills with the ability to utilise various systems within the imaging departmentExperience in a healthcare setting, preferably an imaging departmentCaring, confident, assertive, compassionate, and sensitive.Good verbal and written skillsCaring, confident, assertive, compassionate, and sensitive. Desirable: Experience in imaging systems e.g. SECTRA/PACS/ RISExperience within a private healthcare environment Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Support with travel costs via a season ticket loan or cycle2work Various other benefits and online discountsWe're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately Time Type:Full timeJob Area:Locations:Canary Wharf
Apr 11, 2026
Full time
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Diagnostic Imaging Administrator page is loaded Diagnostic Imaging Administratorlocations: Canary Wharftime type: Full timeposted on: Posted Todayjob requisition id: RJob Description: Diagnostic Imaging Administrator Canary Wharf, E14 5NY Permanent Salary: £31,000 a year Full time - 37.5 hours a week (Monday to Friday between the hours of 8am and 8pm. The role will also involve some Saturday working) Saturday hours are 8am to 2pm We make health happen .The Canary Wharf Centre at 50 Bank Street is a purpose-built Specialist Diagnostics & Dental Centre opening in May 2026. It will feature state-of-the-art diagnostic facilities, including MRI and CT scanning, X-ray and mammography, enabling high-quality care in a modern environment designed to support clinical excellence.The centre will provide a wide range of services, including secondary care for orthopaedics, pain and spinal, dental and maxillofacial, breast and gynaecology, dermatology, and ear, nose and throat, with the ability to perform procedures onsite. It will also offer cardiology, urology, ophthalmology and neurology, alongside primary care services such as health assessments, private GP appointments, women's health plans, physiotherapy and dental care.This development is part of our ambition to grow our business and transform the healthcare markets we operate in, offering customers greater choice and better access to services. Most patients will benefit from end-to-end care under one roof, with onward referrals within the Bupa network when needed. By delivering more connected care, we aim to make healthcare simpler and more joined up for our customers . Role Overview Under the general guidance of the Administration Operations Manager, to provide and maintain efficient administrative and reception desk services working within the Diagnostic Imaging Department and Reception areas, ensuring that a high-quality service is delivered to patients, staff and Consultants.To maintain a polite and friendly manner and a high standard of confidentiality when dealing with computerised records at all times, ensuring every interaction reflects professionalism, empathy, discretion, and attention to detail.To demonstrate outstanding levels of customer service, providing a seamless service to our patients - supporting patients attending Dental, Clinics or secondary care services. Role Responsibilities and Duties: Ensure all customers are dealt with in a professional manner and all queries are dealt with efficiently - over the telephone and email, delivering a world class service that encompasses the Bupa values. Take bookings for Diagnostic Imaging examinations and provide patients with precise and accurate preparation instructions. Take and give accurate information over the telephone and to have an efficient telephone manner. Advise the Administration Operations Manager of any problems within the department and to handle minor complaints with immediate action and a thorough follow up. Ensure that effective booking, information, reporting and filing systems are maintained and developed on a daily, weekly and monthly basis. Create and maintain good working relationships with all members of the Department of Diagnostic Imaging, liaising regularly with the Administration Operations Manager to form a cohesive team, working together to provide an exemplary service. Always prioritise workload to maintain the standards expected by referrers, Radiologists and fellow colleagues, particularly where urgent information is required. Ensure that patient confidentiality is not breached. Assist in the orientation of new staff (either permanent, bank or agency) to the Department, providing help and support with the equipment and database operation. Monitoring Radiology distribution inbox queries, prompting any requests received. Check out/in all patient imaging, films and CD's on the computer system. To burn CDs for patients and referrers when required. Ensure that queries are dealt with a promptly manner, all deliveries are logged and initialled for counterchecking purposes. Participate in the Diagnostic Imaging reception and the admin rotas, including Saturday shifts as required, working flexible shifts to accommodate departmental workload patterns. Carry out any further duties that may be required as a result of change in practice / process. Key Skills / Qualifications needed for this role: Essential: Good computer skills with the ability to utilise various systems within the imaging departmentExperience in a healthcare setting, preferably an imaging departmentCaring, confident, assertive, compassionate, and sensitive.Good verbal and written skillsCaring, confident, assertive, compassionate, and sensitive. Desirable: Experience in imaging systems e.g. SECTRA/PACS/ RISExperience within a private healthcare environment Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Support with travel costs via a season ticket loan or cycle2work Various other benefits and online discountsWe're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately Time Type:Full timeJob Area:Locations:Canary Wharf
Wholesale Credit Risk Manager - Infrastructure Finance Brand: HSBC Area of Interest: Risk and Compliance Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 1 Apr 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our Infrastructure Finance credit team in the role of Wholesale Credit Risk Manager. You'll play a pivotal role at the centre of the credit team servicing HSBC's Infrastructure Finance business, supporting high-value, complex transactions that shape real economy - from energy transition to digital infrastructure. This is a rare opportunity to combine deep credit risk expertise with genuine strategic influence, partnering directly with senior leadership and gaining exposure to globally significant deals, while developing your profile within a highly visible, growth-focused area of the bank. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Review and assess complex credit proposals, providing clear, well-reasoned recommendations to support informed decision-making Collaborate closely with front office, portfolio management, and global risk teams to ensure consistent application of credit standards and best practice Contribute to the ongoing development of risk frameworks, policies, and processes, driving continuous improvement and strengthening risk oversight Support the oversight and management of a diverse Infrastructure Finance credit risk portfolio, monitoring performance, identifying emerging risks, and ensuring alignment with the bank's risk appetite Produce and present portfolio insight, risk analytics, and reporting to senior stakeholders, including Manager Director and Director level To be successful in this role you should meet the following requirements: Extensive experience in credit risk, within wholesale banking, infrastructure finance and/or structured/project finance environments Strong analytical capability, with the ability to assess complex financial information and translate into clear risk insights Confident engaging with senior stakeholders and can communicate effectively, both in writing and verbally Demonstrate sound judgement and the ability to balance commercial considerations with prudent risk management Ability to collaborate and adapt comfortably working across global teams, navigating a dynamic, fast paced environment Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Apr 11, 2026
Full time
Wholesale Credit Risk Manager - Infrastructure Finance Brand: HSBC Area of Interest: Risk and Compliance Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 1 Apr 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our Infrastructure Finance credit team in the role of Wholesale Credit Risk Manager. You'll play a pivotal role at the centre of the credit team servicing HSBC's Infrastructure Finance business, supporting high-value, complex transactions that shape real economy - from energy transition to digital infrastructure. This is a rare opportunity to combine deep credit risk expertise with genuine strategic influence, partnering directly with senior leadership and gaining exposure to globally significant deals, while developing your profile within a highly visible, growth-focused area of the bank. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Review and assess complex credit proposals, providing clear, well-reasoned recommendations to support informed decision-making Collaborate closely with front office, portfolio management, and global risk teams to ensure consistent application of credit standards and best practice Contribute to the ongoing development of risk frameworks, policies, and processes, driving continuous improvement and strengthening risk oversight Support the oversight and management of a diverse Infrastructure Finance credit risk portfolio, monitoring performance, identifying emerging risks, and ensuring alignment with the bank's risk appetite Produce and present portfolio insight, risk analytics, and reporting to senior stakeholders, including Manager Director and Director level To be successful in this role you should meet the following requirements: Extensive experience in credit risk, within wholesale banking, infrastructure finance and/or structured/project finance environments Strong analytical capability, with the ability to assess complex financial information and translate into clear risk insights Confident engaging with senior stakeholders and can communicate effectively, both in writing and verbally Demonstrate sound judgement and the ability to balance commercial considerations with prudent risk management Ability to collaborate and adapt comfortably working across global teams, navigating a dynamic, fast paced environment Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
A leading hospitality company is seeking an IT Service Desk Team Manager to provide exceptional technology support to ensure smooth operations across their pubs and breweries. The role involves overseeing 1st and 2nd line teams, managing incident response, and driving continuous service improvements in a fast-paced, customer-focused environment. Strong leadership and ITIL knowledge are essential. Join us to play a crucial role in enhancing the team's contribution to great British hospitality.
Apr 11, 2026
Full time
A leading hospitality company is seeking an IT Service Desk Team Manager to provide exceptional technology support to ensure smooth operations across their pubs and breweries. The role involves overseeing 1st and 2nd line teams, managing incident response, and driving continuous service improvements in a fast-paced, customer-focused environment. Strong leadership and ITIL knowledge are essential. Join us to play a crucial role in enhancing the team's contribution to great British hospitality.
Administration and Procurement Officer The closing date is 14 April 2026 We are seeking a highly motivated and well organised individual to join our Estates Team at Doncaster Royal Infirmary. The successful candidate will have strong communication skills and the ability to work confidently on their own initiative. The primary responsibilities include providing administrative and procurement support to the Estates Management Team and assisting with the Estates Helpdesk. Applicants should have good IT skills and a minimum of two years' administrative or procurement experience ideally within an NHS environment. Main duties of the job To provide a supply chain ordering service to the Estates Works Stores and to selected Estates Managers and Officers. The post will also provide administrative support for the Estates Department and will receive helpdesk calls from customers for repair requisitions. About us DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives; these form the DBTH Way. We pride ourselves on our commitment to the values of 'We Care' and the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Benefits Extensive range of learning opportunities NHS Pension Scheme Generous holiday entitlement in line with Terms & Conditions Comprehensive health and wellbeing support NHS Car Lease schemes and a range of salary sacrifice scheme Discounts on restaurants, getaways, shopping and finance through external providers Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship. Person Specification Knowledge and Experience Minimum 2 years' experience in an administrative/procurement role Experience using Microsoft Office (Word, Excel, Outlook, Teams) Experience in a healthcare, NHS, or customer facing environment NVQ Level 2/3 in Business Administration Experience taking minutes Experience using internal systems (e.g., ESR, Oracle) Qualifications & Training Educated to GCSE level in Maths and English RSA Level 2 Word Processing or equivalent IT qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT £24,937 to £26,598 a year Pro Rata Per Annum
Apr 11, 2026
Full time
Administration and Procurement Officer The closing date is 14 April 2026 We are seeking a highly motivated and well organised individual to join our Estates Team at Doncaster Royal Infirmary. The successful candidate will have strong communication skills and the ability to work confidently on their own initiative. The primary responsibilities include providing administrative and procurement support to the Estates Management Team and assisting with the Estates Helpdesk. Applicants should have good IT skills and a minimum of two years' administrative or procurement experience ideally within an NHS environment. Main duties of the job To provide a supply chain ordering service to the Estates Works Stores and to selected Estates Managers and Officers. The post will also provide administrative support for the Estates Department and will receive helpdesk calls from customers for repair requisitions. About us DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives; these form the DBTH Way. We pride ourselves on our commitment to the values of 'We Care' and the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Benefits Extensive range of learning opportunities NHS Pension Scheme Generous holiday entitlement in line with Terms & Conditions Comprehensive health and wellbeing support NHS Car Lease schemes and a range of salary sacrifice scheme Discounts on restaurants, getaways, shopping and finance through external providers Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship. Person Specification Knowledge and Experience Minimum 2 years' experience in an administrative/procurement role Experience using Microsoft Office (Word, Excel, Outlook, Teams) Experience in a healthcare, NHS, or customer facing environment NVQ Level 2/3 in Business Administration Experience taking minutes Experience using internal systems (e.g., ESR, Oracle) Qualifications & Training Educated to GCSE level in Maths and English RSA Level 2 Word Processing or equivalent IT qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT £24,937 to £26,598 a year Pro Rata Per Annum
Are you a facilities professional who wants their work to genuinely matter? This is your chance to be the backbone of one of London's most impactful youth organisations where the building you manage is the foundation for changing young lives. Fight for Peace is looking for an exceptional Facilities Manager to take full ownership of our Academy in Royal Docks, East London a vibrant, purpose-built space where young people aged 7 25 come to box, train, learn, and grow. This isn't a role for someone who wants to sit behind a desk raising purchase orders. As our Facilities Manager, you'll be the person who makes the Academy hum, from keeping us legally compliant and structurally sound to leading capital projects, managing a network of contractors, and making sure every corner of the building reflects the ambition and energy of the community it serves. You'll have real ownership. You'll have a say in the facilities budget, shape the annual maintenance plan, and play an active role in our team. When something needs doing, you'll have the authority and the trust to get it done. What you'll be leading: The Academy is a busy, multi-use space and no two days are the same. You'll oversee everything from day-to-day maintenance and statutory compliance to major refurbishment projects (including an ongoing changing rooms development). You'll manage our cleaning team, oversee IT infrastructure, run our room hire offer, and work with the income generation team to grow commercial use of the space. Health and safety sits at the heart of this role you'll be our lead on fire safety, EICR, legionella, asbestos, and everything in between, maintaining a compliance register that is always audit-ready. Safeguarding is central to how we operate. You'll ensure the physical environment supports a safe and welcoming space for young people, and that every contractor who steps through our doors is properly vetted. What we're looking for: You'll bring solid, hands-on experience in facilities, estates, or building management ideally in a community, education, or sports setting. You'll know your way around a PPM schedule, a compliance register, and a contractor negotiation. You'll be organised, dependable, and the kind of person who spots a problem before it becomes one. Just as importantly, you'll believe in what we do. Fight for Peace was founded on the idea that every young person regardless of their background deserves the chance to fulfil their potential. The Facilities Manager plays a direct role in making that possible every single day. The details: Salary: £37,000 £40,000 Hours: 37.5 hours per week, Monday to Saturday Location: Fight for Peace Academy, Woodman Street, London E16 2LS A NEBOSH or IOSH qualification is desirable but not essential, we're more interested in what you've done than what's on paper. An enhanced DBS check will be required prior to appointment. Fight for Peace is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
Apr 11, 2026
Full time
Are you a facilities professional who wants their work to genuinely matter? This is your chance to be the backbone of one of London's most impactful youth organisations where the building you manage is the foundation for changing young lives. Fight for Peace is looking for an exceptional Facilities Manager to take full ownership of our Academy in Royal Docks, East London a vibrant, purpose-built space where young people aged 7 25 come to box, train, learn, and grow. This isn't a role for someone who wants to sit behind a desk raising purchase orders. As our Facilities Manager, you'll be the person who makes the Academy hum, from keeping us legally compliant and structurally sound to leading capital projects, managing a network of contractors, and making sure every corner of the building reflects the ambition and energy of the community it serves. You'll have real ownership. You'll have a say in the facilities budget, shape the annual maintenance plan, and play an active role in our team. When something needs doing, you'll have the authority and the trust to get it done. What you'll be leading: The Academy is a busy, multi-use space and no two days are the same. You'll oversee everything from day-to-day maintenance and statutory compliance to major refurbishment projects (including an ongoing changing rooms development). You'll manage our cleaning team, oversee IT infrastructure, run our room hire offer, and work with the income generation team to grow commercial use of the space. Health and safety sits at the heart of this role you'll be our lead on fire safety, EICR, legionella, asbestos, and everything in between, maintaining a compliance register that is always audit-ready. Safeguarding is central to how we operate. You'll ensure the physical environment supports a safe and welcoming space for young people, and that every contractor who steps through our doors is properly vetted. What we're looking for: You'll bring solid, hands-on experience in facilities, estates, or building management ideally in a community, education, or sports setting. You'll know your way around a PPM schedule, a compliance register, and a contractor negotiation. You'll be organised, dependable, and the kind of person who spots a problem before it becomes one. Just as importantly, you'll believe in what we do. Fight for Peace was founded on the idea that every young person regardless of their background deserves the chance to fulfil their potential. The Facilities Manager plays a direct role in making that possible every single day. The details: Salary: £37,000 £40,000 Hours: 37.5 hours per week, Monday to Saturday Location: Fight for Peace Academy, Woodman Street, London E16 2LS A NEBOSH or IOSH qualification is desirable but not essential, we're more interested in what you've done than what's on paper. An enhanced DBS check will be required prior to appointment. Fight for Peace is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 10, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 10, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 10, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. You'll work in a fast-paced, people-first environment where you guide our 1st and 2nd line teams, oversee incident management and partner closely with technology colleagues across the business. Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience. Additional Information We're all about rewarding our team's hard work, that's why You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more Qualifications As Service Desk Manager, you will Lead and develop a team of 1st and 2nd line analysts, ensuring service excellence and a customer-first approach. Drive the performance of the service desk, using KPIs, SLAs and trend analysis to identify improvements. Act as the escalation point for complex issues and major incidents, ensuring clear and timely communication. Champion continuous improvement by refining processes, enhancing knowledge content and promoting self service. Build strong relationships with internal technology teams and external partners to deliver seamless support. What you'll bring Strong previous leadership experience managing IT service desk or technical support teams. Excellent communication, relationship-building and customer service skills. A solid understanding of ITIL practices and incident management. Ability to analyse performance trends and drive operational improvements. Experience working with service desk as a Team Manager tools and managing escalations in a busy environment. Must be a valid driving licence holder
Apr 10, 2026
Full time
As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. You'll work in a fast-paced, people-first environment where you guide our 1st and 2nd line teams, oversee incident management and partner closely with technology colleagues across the business. Company Description Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience. Additional Information We're all about rewarding our team's hard work, that's why You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount. Free employee assistance program - mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank. Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them! Wagestream - access your wage before payday for when life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more Qualifications As Service Desk Manager, you will Lead and develop a team of 1st and 2nd line analysts, ensuring service excellence and a customer-first approach. Drive the performance of the service desk, using KPIs, SLAs and trend analysis to identify improvements. Act as the escalation point for complex issues and major incidents, ensuring clear and timely communication. Champion continuous improvement by refining processes, enhancing knowledge content and promoting self service. Build strong relationships with internal technology teams and external partners to deliver seamless support. What you'll bring Strong previous leadership experience managing IT service desk or technical support teams. Excellent communication, relationship-building and customer service skills. A solid understanding of ITIL practices and incident management. Ability to analyse performance trends and drive operational improvements. Experience working with service desk as a Team Manager tools and managing escalations in a busy environment. Must be a valid driving licence holder
Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT Administration and Procurement Officer The closing date is 14 April 2026 We are seeking a highly motivated and well-organised individual to join our Estates Team at Doncaster Royal Infirmary. The successful candidate will have strong communication skills and the ability to work confidently on their own initiative. The primary responsibilities include providing administrative and procurement support to the Estates Management Team and assisting with the Estates Helpdesk. Applicants should have good IT skills and a minimum of two years' administrative or procurement experience ideally within an NHS environment. Main duties of the job To provide a supply chain ordering service to the Estates Works Stores and to selected Estates Managers and Officers. The post will also provide administrative support for the Estates Department and will receive helpdesk calls from customers for repair requisitions. About us DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers. Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship. Person Specification Knowledge and Experience Minimum 2 years' experience in an administrative/procurement role Experience using Microsoft Office (Word, Excel, Outlook, Teams) Experience in a healthcare, NHS, or customer facing environment NVQ Level 2/3 in Business Administration Experience taking minutes Experience using internal systems (e.g., ESR, Oracle) Qualifications & Training Educated to GSCE level in Maths and English RSA Level 2 Word Processing or equivalent IT qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT £24,937 to £26,598 a yearPro Rata Per Annum
Apr 10, 2026
Full time
Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT Administration and Procurement Officer The closing date is 14 April 2026 We are seeking a highly motivated and well-organised individual to join our Estates Team at Doncaster Royal Infirmary. The successful candidate will have strong communication skills and the ability to work confidently on their own initiative. The primary responsibilities include providing administrative and procurement support to the Estates Management Team and assisting with the Estates Helpdesk. Applicants should have good IT skills and a minimum of two years' administrative or procurement experience ideally within an NHS environment. Main duties of the job To provide a supply chain ordering service to the Estates Works Stores and to selected Estates Managers and Officers. The post will also provide administrative support for the Estates Department and will receive helpdesk calls from customers for repair requisitions. About us DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers. Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship. Person Specification Knowledge and Experience Minimum 2 years' experience in an administrative/procurement role Experience using Microsoft Office (Word, Excel, Outlook, Teams) Experience in a healthcare, NHS, or customer facing environment NVQ Level 2/3 in Business Administration Experience taking minutes Experience using internal systems (e.g., ESR, Oracle) Qualifications & Training Educated to GSCE level in Maths and English RSA Level 2 Word Processing or equivalent IT qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT £24,937 to £26,598 a yearPro Rata Per Annum
Are you immediately available for your next opportunity? Do you have strong administration skills with previous experience of providing administrative support? Are you articulate with the ability to communicate at all levels?Think Specialist Recruitment are delighted to be supporting a fantastic client looking for an immediately available Sales Support Administrator. This person will be providing support to an experienced sales person on their day to day duties, working to deadlines with a great level of attention to detail. The successful candidate will have previous experience within administration, providing quotations, a high level of attention to detail as well as strong communication skills. Candidates MUST be Immediately Available Some of the duties will include: Providing sales administration to the Senior Account Managers Raising quotations and sales orders utilising the CRM system Providing support with regards to diary management Communicating professionally with internal and external stakeholders Confirming installation dates and parts availability for orders Handling incoming calls when required Working well as part of a team Working well between departments including sales, logistics and shipping Keeping client information up to date, checking existing information to ensure it's accurate The suitable candidate: Must be immediately available Previous experience within administrative support Articulate with strong communication skills on all levels High level of attention to detail Ability to work well within a team but also on own initiative Ability to organise and prioritise their workload Must be within a commutable distance to Elstree Driver due to location Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 10, 2026
Full time
Are you immediately available for your next opportunity? Do you have strong administration skills with previous experience of providing administrative support? Are you articulate with the ability to communicate at all levels?Think Specialist Recruitment are delighted to be supporting a fantastic client looking for an immediately available Sales Support Administrator. This person will be providing support to an experienced sales person on their day to day duties, working to deadlines with a great level of attention to detail. The successful candidate will have previous experience within administration, providing quotations, a high level of attention to detail as well as strong communication skills. Candidates MUST be Immediately Available Some of the duties will include: Providing sales administration to the Senior Account Managers Raising quotations and sales orders utilising the CRM system Providing support with regards to diary management Communicating professionally with internal and external stakeholders Confirming installation dates and parts availability for orders Handling incoming calls when required Working well as part of a team Working well between departments including sales, logistics and shipping Keeping client information up to date, checking existing information to ensure it's accurate The suitable candidate: Must be immediately available Previous experience within administrative support Articulate with strong communication skills on all levels High level of attention to detail Ability to work well within a team but also on own initiative Ability to organise and prioritise their workload Must be within a commutable distance to Elstree Driver due to location Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Morgan Hunt are working with a large public sector organisation based in Birmingham to recruit an IT Network Manager. You'll play a key role in designing, delivering, and maintaining robust, secure, and high-performing network infrastructure. Acting as a subject matter expert, you'll shape technical standards, contribute to strategic direction, and ensure operational stability across all connectivity services. You'll lead and support complex infrastructure projects, working collaboratively across teams and suppliers to deliver resilient, scalable solutions. Responsibilities include network design and optimisation, performance monitoring, troubleshooting, and implementing improvements across cloud and on premise environments. This role may include technical leadership and people management responsibilities, as well as contributing to governance, standards, and best practices. You'll also support knowledge sharing across the team and stay at the forefront of industry developments. Key Requirements Oversee the performance, reliability, and security of network infrastructure, including design, implementation, and ongoing optimisation Troubleshoot issues, support upgrades, and deliver resilient, scalable solutions across cloud and on prem environments Contribute to infrastructure projects, technical design, and governance, while providing support to engineers and managing network capacity and standards Design and implement new solutions and improve resilience of current environment Establish excellent networking environments through designing system configuration, directly system installation and defining, documenting, end enforcing system standards Essential Experience Knowledge of all matters related to network infrastructure, including but not limited to, common network standards, protocols, designs, Cloud, and connectivity Knowledge of more than one of the following: Secure Systems design, Public, Private and Hybrid Cloud hosting experience, Desktop & Server OS, Database, OS Support, Virtualisation, Storage/SANs & Backup/Recovery, Security, High Availability/Business Continuity Expert technical understanding of Microsoft on premise and cloud technologies (including Azure, SharePoint, Dynamics, and Office 365). Cisco technology expertise Telephony technology and solutions knowledge Up to £46,000 per year. Hybrid working (Birmingham or London based). Permanent position. Please get in touch for further information. Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Apr 10, 2026
Full time
Morgan Hunt are working with a large public sector organisation based in Birmingham to recruit an IT Network Manager. You'll play a key role in designing, delivering, and maintaining robust, secure, and high-performing network infrastructure. Acting as a subject matter expert, you'll shape technical standards, contribute to strategic direction, and ensure operational stability across all connectivity services. You'll lead and support complex infrastructure projects, working collaboratively across teams and suppliers to deliver resilient, scalable solutions. Responsibilities include network design and optimisation, performance monitoring, troubleshooting, and implementing improvements across cloud and on premise environments. This role may include technical leadership and people management responsibilities, as well as contributing to governance, standards, and best practices. You'll also support knowledge sharing across the team and stay at the forefront of industry developments. Key Requirements Oversee the performance, reliability, and security of network infrastructure, including design, implementation, and ongoing optimisation Troubleshoot issues, support upgrades, and deliver resilient, scalable solutions across cloud and on prem environments Contribute to infrastructure projects, technical design, and governance, while providing support to engineers and managing network capacity and standards Design and implement new solutions and improve resilience of current environment Establish excellent networking environments through designing system configuration, directly system installation and defining, documenting, end enforcing system standards Essential Experience Knowledge of all matters related to network infrastructure, including but not limited to, common network standards, protocols, designs, Cloud, and connectivity Knowledge of more than one of the following: Secure Systems design, Public, Private and Hybrid Cloud hosting experience, Desktop & Server OS, Database, OS Support, Virtualisation, Storage/SANs & Backup/Recovery, Security, High Availability/Business Continuity Expert technical understanding of Microsoft on premise and cloud technologies (including Azure, SharePoint, Dynamics, and Office 365). Cisco technology expertise Telephony technology and solutions knowledge Up to £46,000 per year. Hybrid working (Birmingham or London based). Permanent position. Please get in touch for further information. Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Be at the heart of a fastpaced Emergency Department, delivering exceptional administrative support that helps keep our A&E running smoothly when it matters most. You'll provide efficient, highquality administrative assistance to teams across Yeovil District Hospital (YDH), while offering flexible support to the Emergency Department in line with service needs and direction from the Administration Manager. This role calls for adaptability, strong organisational skills, and the ability to handle a wide variety of administrative tasks as our services continue to grow and develop Main duties of the job Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co ordinate patient information so this is accessible in a timely manner. Process referrals Participate in team and Trust meetings as requested. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Good standard of general education Good organisational and communication skills Ability to manage multiple tasks within defined timescales Competent dealing with the general public Experience Experience of self-development or training in administration and office practices Proven experience in a receptionist role, dealing with non-routine procedures and practices Additional Criteria Abilities to work as part of a team Work and remain calm under pressure and dealing with an unpredictable workload without supervision Flexible working to cover a 24 hour rota, annual leave and sickness At times arranging cover for the reception desk Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 10, 2026
Full time
Be at the heart of a fastpaced Emergency Department, delivering exceptional administrative support that helps keep our A&E running smoothly when it matters most. You'll provide efficient, highquality administrative assistance to teams across Yeovil District Hospital (YDH), while offering flexible support to the Emergency Department in line with service needs and direction from the Administration Manager. This role calls for adaptability, strong organisational skills, and the ability to handle a wide variety of administrative tasks as our services continue to grow and develop Main duties of the job Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co ordinate patient information so this is accessible in a timely manner. Process referrals Participate in team and Trust meetings as requested. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Good standard of general education Good organisational and communication skills Ability to manage multiple tasks within defined timescales Competent dealing with the general public Experience Experience of self-development or training in administration and office practices Proven experience in a receptionist role, dealing with non-routine procedures and practices Additional Criteria Abilities to work as part of a team Work and remain calm under pressure and dealing with an unpredictable workload without supervision Flexible working to cover a 24 hour rota, annual leave and sickness At times arranging cover for the reception desk Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Career Choices Dewis Gyrfa Ltd
Gloucester, Gloucestershire
Employer: Ministry of Justice Location: Pay: £24,549 per year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Overview of the job This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services. The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided. The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. Summary To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary. Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating Delius. Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager. To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required. To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties. To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained. To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building. Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include: Process and update computer based and manual files and filing systems Use a range of computer software in providing comprehensive administration support Produce a range of documentation and correspondence To access databases for information as necessary and input information as required Scanning and archiving data, some of which is sensitive and highly confidential The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 10, 2026
Full time
Employer: Ministry of Justice Location: Pay: £24,549 per year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Overview of the job This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services. The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided. The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. Summary To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary. Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating Delius. Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager. To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required. To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties. To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained. To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building. Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include: Process and update computer based and manual files and filing systems Use a range of computer software in providing comprehensive administration support Produce a range of documentation and correspondence To access databases for information as necessary and input information as required Scanning and archiving data, some of which is sensitive and highly confidential The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Chartered Institute of Procurement and Supply (CIPS)
Oxford, Oxfordshire
LOGISTICS MANAGER - HEALTHCARE Salary: £40,000 - £45,000 per annum Working Hours: Permanent, Full Time, 40 hours per week, Monday - Friday between the hours of 8am and 5pm Location: Churchill Hospital, Oxford, OX3 7LE G4S Facilities Management is looking for an experienced Logistics Manager to lead and develop the portering service at Churchill Hospital. Working in close collaboration with the Helpdesk Manager and the wider Soft Services team, you will ensure all activities meet contractual KPIs with a focus on mitigating financial deductions (Paymech). This role is pivotal in maintaining high standards of customer service through the effective training, mentoring, and support of the frontline workforce. As a critical link to the Head of Soft Services, the successful candidate will proactively manage operational challenges while ensuring strict adherence to company policies and safety standards. Key Responsibilities Manage, coach, and support the Portering team across two healthcare contracts, identifying talent and addressing capability gaps. Lead on recruitment, appraisals, and attendance management, while proactively supporting staff welfare in liaison with HR and Occupational Health. Ensure 100% completion of statutory and mandatory training for yourself and the wider team. Coordinate team tasks to ensure all contractual standards and business continuity procedures are met. Act as the lead for investigating incidents or performance concerns, ensuring swift resolution and service improvement. Produce accurate operational reports for internal and external stakeholders. Provide professional expertise and management recommendations to the senior leadership team. Sustain effective communication with clinical and non-clinical partners to ensure seamless service integration. Maintain rigorous financial controls, including the oversight of overtime and the production of accurate financial reports. Monitor and process all recharging work to ensure timely billing and recovery of costs. Essential Proven experience in managing both planned and reactive workloads in a fast-paced environment. Skilled in conducting audits and maintaining high-quality service standards. A methodical approach to troubleshooting, with the ability to identify and implement effective solutions. Strong IT skills and the ability to manage multiple priorities simultaneously to ensure seamless service delivery. To produce accurate reports for all stakeholders as required. To collaborate with Portering Supervisors to ensure maximum use of departmental resources. To coordinate and provide guidance on the use of Portering software systems. Ability to motivate, organise, and coordinate multidisciplinary teams effectively. To deliver efficient and effective rotas within budgetary limits. Exceptional verbal and written communication skills, with the diplomacy to engage with colleagues, customers, and senior managers. A flexible mindset that relishes change and thrives under the challenges of a complex contract. A dedicated team player focused on building and sustaining strong professional relationships. Desirable Experience in a healthcare environment, with a thorough knowledge of clinical site procedures, departmental interdependencies, and patient-facing service standards. Practical experience of working in a unionised environment. Benefits While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; 25 days holiday plus bank holidays. Progression, training and development catered to you. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Apr 10, 2026
Full time
LOGISTICS MANAGER - HEALTHCARE Salary: £40,000 - £45,000 per annum Working Hours: Permanent, Full Time, 40 hours per week, Monday - Friday between the hours of 8am and 5pm Location: Churchill Hospital, Oxford, OX3 7LE G4S Facilities Management is looking for an experienced Logistics Manager to lead and develop the portering service at Churchill Hospital. Working in close collaboration with the Helpdesk Manager and the wider Soft Services team, you will ensure all activities meet contractual KPIs with a focus on mitigating financial deductions (Paymech). This role is pivotal in maintaining high standards of customer service through the effective training, mentoring, and support of the frontline workforce. As a critical link to the Head of Soft Services, the successful candidate will proactively manage operational challenges while ensuring strict adherence to company policies and safety standards. Key Responsibilities Manage, coach, and support the Portering team across two healthcare contracts, identifying talent and addressing capability gaps. Lead on recruitment, appraisals, and attendance management, while proactively supporting staff welfare in liaison with HR and Occupational Health. Ensure 100% completion of statutory and mandatory training for yourself and the wider team. Coordinate team tasks to ensure all contractual standards and business continuity procedures are met. Act as the lead for investigating incidents or performance concerns, ensuring swift resolution and service improvement. Produce accurate operational reports for internal and external stakeholders. Provide professional expertise and management recommendations to the senior leadership team. Sustain effective communication with clinical and non-clinical partners to ensure seamless service integration. Maintain rigorous financial controls, including the oversight of overtime and the production of accurate financial reports. Monitor and process all recharging work to ensure timely billing and recovery of costs. Essential Proven experience in managing both planned and reactive workloads in a fast-paced environment. Skilled in conducting audits and maintaining high-quality service standards. A methodical approach to troubleshooting, with the ability to identify and implement effective solutions. Strong IT skills and the ability to manage multiple priorities simultaneously to ensure seamless service delivery. To produce accurate reports for all stakeholders as required. To collaborate with Portering Supervisors to ensure maximum use of departmental resources. To coordinate and provide guidance on the use of Portering software systems. Ability to motivate, organise, and coordinate multidisciplinary teams effectively. To deliver efficient and effective rotas within budgetary limits. Exceptional verbal and written communication skills, with the diplomacy to engage with colleagues, customers, and senior managers. A flexible mindset that relishes change and thrives under the challenges of a complex contract. A dedicated team player focused on building and sustaining strong professional relationships. Desirable Experience in a healthcare environment, with a thorough knowledge of clinical site procedures, departmental interdependencies, and patient-facing service standards. Practical experience of working in a unionised environment. Benefits While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; 25 days holiday plus bank holidays. Progression, training and development catered to you. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
