Exchange Street Executive Search
Wilmslow, Cheshire
Just because you are happy doesn t mean you can t be happier. Most people who read job adverts are not desperate for a new job. Paraplanners like you for example. You are well looked after. Well thought of. Reasonably happy with your salary. But that doesn t mean that you can t be better looked after. Challenged more. And paid more. You don t always need to have a reason to click apply other than how good another company sounds. And what s the harm in that? This company has been one of the top businesses in the country to work for on a consistent basis (voted by The Times no less). And when you think about it, that s no mean feat. As you might have guessed, they do things a bit differently here. The mindset is that you don't have lunch at your desk and you don't take work emails home with you. Sure you work hard when you are there. But this is a business that treats you like a grown up. That understands a relaxed worker is a more productive one. That knows you need time to think to be good at your job. It s also why they offer 33 days holiday (increasing to 38 days with service). Why they pay above market level salaries. And it s why they offer an annual review of salary and a bonus scheme of up to 7% of salary. There's also: Hybrid working Flexible hours Death in Service Pension Income Protection As for the job you are called a Client Manager for a reason and it's because of the unique way the firm structures itself. You're not behind the scenes bashing out reports but front and centre when it comes to the client relationship. You'll get your own client portfolio to manage, clients often with £1m+ in assets, and you'll sit in on all meetings. You will work closely with a financial planner but the majority of client work will be your responsibility. It s challenging, refreshing and empowering. Perfect for those who love paraplanning and client work but don't want the pressure of targets. HERE'S WHAT YOU'LL NEED: You will be at least level 4 qualified and have experience as a paraplanner in a financial planning firm. You will love learning and have the capacity to become Chartered if you're not already on your way there. But whilst serious about the job the business has long invested a great deal in making sure it's a fun and interesting place to work. Wellbeing isn't just a buzzword here - it's an integral part of the firm's ethos. You are someone who will thrive in that environment and will see yourself as a team player. - You re happy. You re loyal. And the thought of CVs, recruiters and interviews is a bit of a turn off. But having a brief conversation with one of our consultants might be an eye opener. It might even make you happier. The Times would vouch for that. Click apply. If you don't have a CV don't worry just send us a way of contacting you. We can come to the CV later. Everyone will receive a response.
Feb 03, 2026
Full time
Just because you are happy doesn t mean you can t be happier. Most people who read job adverts are not desperate for a new job. Paraplanners like you for example. You are well looked after. Well thought of. Reasonably happy with your salary. But that doesn t mean that you can t be better looked after. Challenged more. And paid more. You don t always need to have a reason to click apply other than how good another company sounds. And what s the harm in that? This company has been one of the top businesses in the country to work for on a consistent basis (voted by The Times no less). And when you think about it, that s no mean feat. As you might have guessed, they do things a bit differently here. The mindset is that you don't have lunch at your desk and you don't take work emails home with you. Sure you work hard when you are there. But this is a business that treats you like a grown up. That understands a relaxed worker is a more productive one. That knows you need time to think to be good at your job. It s also why they offer 33 days holiday (increasing to 38 days with service). Why they pay above market level salaries. And it s why they offer an annual review of salary and a bonus scheme of up to 7% of salary. There's also: Hybrid working Flexible hours Death in Service Pension Income Protection As for the job you are called a Client Manager for a reason and it's because of the unique way the firm structures itself. You're not behind the scenes bashing out reports but front and centre when it comes to the client relationship. You'll get your own client portfolio to manage, clients often with £1m+ in assets, and you'll sit in on all meetings. You will work closely with a financial planner but the majority of client work will be your responsibility. It s challenging, refreshing and empowering. Perfect for those who love paraplanning and client work but don't want the pressure of targets. HERE'S WHAT YOU'LL NEED: You will be at least level 4 qualified and have experience as a paraplanner in a financial planning firm. You will love learning and have the capacity to become Chartered if you're not already on your way there. But whilst serious about the job the business has long invested a great deal in making sure it's a fun and interesting place to work. Wellbeing isn't just a buzzword here - it's an integral part of the firm's ethos. You are someone who will thrive in that environment and will see yourself as a team player. - You re happy. You re loyal. And the thought of CVs, recruiters and interviews is a bit of a turn off. But having a brief conversation with one of our consultants might be an eye opener. It might even make you happier. The Times would vouch for that. Click apply. If you don't have a CV don't worry just send us a way of contacting you. We can come to the CV later. Everyone will receive a response.
IT Support Technician (Infrastructure & Cyber Focus) Salary: £33,416 per annum WTE Hours: 37 hours per week, worked Monday Friday Location: Farnham / Guildford / Flexible working across sites Would you like to be part of an organisation that s dedicated to caring for the local community? We have an opening for a full time IT Support Technician (Infrastructure & Cyber Focus) within our friendly and supportive IT Team , based at our site in Farnham, Surrey. This role plays a key part in ensuring Phyllis Tuckwell s digital infrastructure remains secure, reliable, and ready for the future, supporting a values-led organisation where IT plays an important role in supporting patient care. You will work as part of a small, experienced IT team with strong peer support, clear escalation routes and a focus on doing things properly rather than rushing fixes. You ll provide professional, hands-on technical support to staff and volunteers across the organisation, combining day-to-day IT support with infrastructure and security responsibilities across systems such as Microsoft 365, Azure Virtual Desktop, Intune and our network infrastructure. If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you. About You A successful IT Support Technician (Infrastructure & Cyber Focus) will have: At least two years experience in an IT support role (ideally 2nd-line or higher). Strong hands-on technical knowledge of Microsoft 365, Azure AD, Intune, Windows 10/11, and networking. Awareness of cyber security principles and endpoint protection, with the opportunity to develop this further in role. Strong problem-solving skills, with the ability to work independently and as part of a team. A professional, customer-focused approach with a desire to continually improve systems and services. Excellent interpersonal and communication skills For a full list of essential requirements, please refer to the job description and person specification document. This is a permanent role as part of Phyllis Tuckwell s long-term investment in IT and digital services. About Us We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our IT team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients. The impact of our services on the lives of our patients and their families can be read about on our website. We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need. We Offer: Excellent Benefits Six weeks paid holiday plus public holidays Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Discount Card Excellent Career Development Leadership Development Ongoing professional development and training Project-based learning in infrastructure, security and digital systems Internal Mobility and Career Progression Professional Growth Further development and deepening of existing skills in Microsoft cloud, endpoint management and cyber security Apprenticeships Coaching Diverse Training Courses Cross-departmental projects supporting clinical and operational teams A Great Place to Work Equal Opportunities employer Flexible hours and flexible working Supportive colleagues 97% of our staff are proud to work for Phyllis Tuckwell Phyllis Tuckwell Birdsong Hospice staff survey 2023 For further information regarding the role or to arrange an informal visit please contact Michael Cullen, Head of IT. If you are unable to apply on-line or have any questions about the recruitment process, contact HR. Closing date for receipt of applications: Sunday 22nd February 2026 Interviews to be held week commencing 2nd March 2026 We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship. This post is subject to a Standard Disclosure and Barring Service check. NO MEDIA OR AGENCIES
Feb 03, 2026
Full time
IT Support Technician (Infrastructure & Cyber Focus) Salary: £33,416 per annum WTE Hours: 37 hours per week, worked Monday Friday Location: Farnham / Guildford / Flexible working across sites Would you like to be part of an organisation that s dedicated to caring for the local community? We have an opening for a full time IT Support Technician (Infrastructure & Cyber Focus) within our friendly and supportive IT Team , based at our site in Farnham, Surrey. This role plays a key part in ensuring Phyllis Tuckwell s digital infrastructure remains secure, reliable, and ready for the future, supporting a values-led organisation where IT plays an important role in supporting patient care. You will work as part of a small, experienced IT team with strong peer support, clear escalation routes and a focus on doing things properly rather than rushing fixes. You ll provide professional, hands-on technical support to staff and volunteers across the organisation, combining day-to-day IT support with infrastructure and security responsibilities across systems such as Microsoft 365, Azure Virtual Desktop, Intune and our network infrastructure. If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you. About You A successful IT Support Technician (Infrastructure & Cyber Focus) will have: At least two years experience in an IT support role (ideally 2nd-line or higher). Strong hands-on technical knowledge of Microsoft 365, Azure AD, Intune, Windows 10/11, and networking. Awareness of cyber security principles and endpoint protection, with the opportunity to develop this further in role. Strong problem-solving skills, with the ability to work independently and as part of a team. A professional, customer-focused approach with a desire to continually improve systems and services. Excellent interpersonal and communication skills For a full list of essential requirements, please refer to the job description and person specification document. This is a permanent role as part of Phyllis Tuckwell s long-term investment in IT and digital services. About Us We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our IT team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients. The impact of our services on the lives of our patients and their families can be read about on our website. We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need. We Offer: Excellent Benefits Six weeks paid holiday plus public holidays Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Discount Card Excellent Career Development Leadership Development Ongoing professional development and training Project-based learning in infrastructure, security and digital systems Internal Mobility and Career Progression Professional Growth Further development and deepening of existing skills in Microsoft cloud, endpoint management and cyber security Apprenticeships Coaching Diverse Training Courses Cross-departmental projects supporting clinical and operational teams A Great Place to Work Equal Opportunities employer Flexible hours and flexible working Supportive colleagues 97% of our staff are proud to work for Phyllis Tuckwell Phyllis Tuckwell Birdsong Hospice staff survey 2023 For further information regarding the role or to arrange an informal visit please contact Michael Cullen, Head of IT. If you are unable to apply on-line or have any questions about the recruitment process, contact HR. Closing date for receipt of applications: Sunday 22nd February 2026 Interviews to be held week commencing 2nd March 2026 We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship. This post is subject to a Standard Disclosure and Barring Service check. NO MEDIA OR AGENCIES
Field Support Executive South East & London (Field-Based) 32,888 + London Weighting ( 3,600 where applicable) Monday-Friday, Flexible Hours Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We're supporting Karcher with the hire of a Field Support Executive to join their established field team, covering the South East and London. This is not a desk based sales role. It's a hands-on, customer and commercial support position f or someone who enjoys being out on sites, building relationships, and making things work properly. You'll act as the bridge between customer sites and Karcher's internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported. This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background. What you'll be doing Visiting customer sites, distributors and end users across the South East and London Demonstrating Karcher professional equipment and showing teams how to use it properly Supporting contract mobilisation and new site setups Training site staff when new machines or solutions go live Conducting site surveys and identifying improvement or upsell opportunities Feeding leads, site insights and updates back into the sales and internal teams via CRM Supporting Key Account Managers by handling site level activity Managing your own diary, travel and planning across a large and varied territory What we're really looking for Someone confident, personable and comfortable talking to people at all levels A natural relationship builder who enjoys being customer-facing Hands-on, practical and happy being active and on their feet most of the day Organised and self-driven, able to manage their own schedule and workload Curious and willing to learn the technical side of products and solutions (full training provided) Comfortable working independently across a wide territory Full UK Driving licence Backgrounds that tend to work well: Field support or sales support roles Hospitality or retail management Customer service in technical, equipment or showroom environments Service, admin or internal roles that have moved into customer facing field work What's in it for you Starting salary: 32,888 per year, plus London Weighting: 3,600 per year where applicable ( 300 per month) Training: Structured onboarding and product/technical training through Karcher's internal academy Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts
Feb 02, 2026
Full time
Field Support Executive South East & London (Field-Based) 32,888 + London Weighting ( 3,600 where applicable) Monday-Friday, Flexible Hours Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We're supporting Karcher with the hire of a Field Support Executive to join their established field team, covering the South East and London. This is not a desk based sales role. It's a hands-on, customer and commercial support position f or someone who enjoys being out on sites, building relationships, and making things work properly. You'll act as the bridge between customer sites and Karcher's internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported. This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background. What you'll be doing Visiting customer sites, distributors and end users across the South East and London Demonstrating Karcher professional equipment and showing teams how to use it properly Supporting contract mobilisation and new site setups Training site staff when new machines or solutions go live Conducting site surveys and identifying improvement or upsell opportunities Feeding leads, site insights and updates back into the sales and internal teams via CRM Supporting Key Account Managers by handling site level activity Managing your own diary, travel and planning across a large and varied territory What we're really looking for Someone confident, personable and comfortable talking to people at all levels A natural relationship builder who enjoys being customer-facing Hands-on, practical and happy being active and on their feet most of the day Organised and self-driven, able to manage their own schedule and workload Curious and willing to learn the technical side of products and solutions (full training provided) Comfortable working independently across a wide territory Full UK Driving licence Backgrounds that tend to work well: Field support or sales support roles Hospitality or retail management Customer service in technical, equipment or showroom environments Service, admin or internal roles that have moved into customer facing field work What's in it for you Starting salary: 32,888 per year, plus London Weighting: 3,600 per year where applicable ( 300 per month) Training: Structured onboarding and product/technical training through Karcher's internal academy Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts
About the Role The Client is a leading commercial real estate services organisation, delivering a comprehensive range of services to real estate occupiers, developers, and investors on a local, national, and international basis. These services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing, and research. Services are provided across the core property sectors of office, industrial, retail, and hotel, as well as a variety of specialist property types. Job Description The Estates Manager role provides corporate property management support, service coordination, and professional advice across a diverse commercial property estate comprising offices, retail units, industrial units, and other specialist property interests. The role is focused on delivering an efficient, high-quality service while also providing strategic input to support the effective management and optimisation of the estate. The Estates Manager will be responsible for developing and maintaining strong working relationships with key stakeholders, ensuring service delivery standards are met, and supporting opportunities that enhance value across the estate. Key Responsibilities Managing landlord enquiries and ensuring compliance with lease obligations Liaising regularly with tenants regarding property-related responsibilities Coordinating and resolving third-party and neighbouring party matters and disputes Managing and coordinating the sublet estate Planning, undertaking, and reporting on property inspections Ensuring property records and files are accurate and kept up to date Maintaining appropriate data oversight and reporting through the client property database Managing specialist service providers across the property portfolio Reviewing and quality-assuring reports and recommendations from specialist consultants Undertaking routine Lease Advisory and Agency activities Monitoring and updating client helpdesk systems Coordinating and attending quarterly tenant meetings Managing the performance of contractors and service providers Supporting the planning, development, and ongoing monitoring of premises Collating data and reporting on health, compliance, and environmental performance Investigating accidents, completing reports, and assisting with insurance claim coordination Processing invoices in accordance with agreed procedures Ensuring compliance with company policies and statutory requirements relating to health and safety, fire safety, and hygiene Working flexibly as part of a wider team Line management responsibility for an administrator Qualifications Qualified to MRICS
Feb 02, 2026
Full time
About the Role The Client is a leading commercial real estate services organisation, delivering a comprehensive range of services to real estate occupiers, developers, and investors on a local, national, and international basis. These services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing, and research. Services are provided across the core property sectors of office, industrial, retail, and hotel, as well as a variety of specialist property types. Job Description The Estates Manager role provides corporate property management support, service coordination, and professional advice across a diverse commercial property estate comprising offices, retail units, industrial units, and other specialist property interests. The role is focused on delivering an efficient, high-quality service while also providing strategic input to support the effective management and optimisation of the estate. The Estates Manager will be responsible for developing and maintaining strong working relationships with key stakeholders, ensuring service delivery standards are met, and supporting opportunities that enhance value across the estate. Key Responsibilities Managing landlord enquiries and ensuring compliance with lease obligations Liaising regularly with tenants regarding property-related responsibilities Coordinating and resolving third-party and neighbouring party matters and disputes Managing and coordinating the sublet estate Planning, undertaking, and reporting on property inspections Ensuring property records and files are accurate and kept up to date Maintaining appropriate data oversight and reporting through the client property database Managing specialist service providers across the property portfolio Reviewing and quality-assuring reports and recommendations from specialist consultants Undertaking routine Lease Advisory and Agency activities Monitoring and updating client helpdesk systems Coordinating and attending quarterly tenant meetings Managing the performance of contractors and service providers Supporting the planning, development, and ongoing monitoring of premises Collating data and reporting on health, compliance, and environmental performance Investigating accidents, completing reports, and assisting with insurance claim coordination Processing invoices in accordance with agreed procedures Ensuring compliance with company policies and statutory requirements relating to health and safety, fire safety, and hygiene Working flexibly as part of a wider team Line management responsibility for an administrator Qualifications Qualified to MRICS
Office Administrator Sutton, South London 25-28K base salary Full time, office based High amounts of training and career progression available. We are currently recruiting for an Office Administrator to join our office team based in Sutton, South London. You will be working within the back office, operations of a well established, building services company, providing administrative support to their building maintenance and building projects team. The company offer Electrical, HVAC and Multi Trade maintenance & quoted project works across commercial environments. Dependant on position / department, your responsibilities / duties will be along the following lines. Duties: Monitoring company email inbox, ensuring all emails are directed to the correct individuals within the business. Receiving job requests from clients via email inbox and ensuring each job is raised on the company CAFM systems (database) and passed on to the right team. Updating job notes on the company CAFM system (Simpro) Providing health and safety and compliance documentation to maintenance and project works on the company CAFM system (RAMS, permits to work etc). Assisting Account Managers with administrative duties as and when required. Working closely with the Helpdesk team who schedule engineers works. Employment Package: Starting Base Salary: 25,000 - 28,000 per annum. Status: Permanent, PAYE - Paid Monthly. Location: Sutton - Full time office based role. Hours: Monday - Friday, 08:30am - 5:30pm (Full time office based role). On the job training provided, external company funded courses provided. Genuine career progression opportunities within 12 months of employment. Provided: company pension, 29 days annual leave etc. Free on-street parking around the offices. Casual dress code in the offices. Friendly, welcoming, office environment. Regular performance based pay reviews. Requirements: Must be comfortable using basic excel software such as teams, excel etc. Experience within an administrative role in an office environment previously would be highly beneficial. Experience within Building Services / Maintenance / Construction / Property Services industries would be highly beneficial but not essential. Experience using a CAFM system would be highly beneficial - especially Simrpo or ProNett. If you would be interested in this office Administrator role and would like to discuss further then please apply today by submitting a full CV.
Feb 02, 2026
Full time
Office Administrator Sutton, South London 25-28K base salary Full time, office based High amounts of training and career progression available. We are currently recruiting for an Office Administrator to join our office team based in Sutton, South London. You will be working within the back office, operations of a well established, building services company, providing administrative support to their building maintenance and building projects team. The company offer Electrical, HVAC and Multi Trade maintenance & quoted project works across commercial environments. Dependant on position / department, your responsibilities / duties will be along the following lines. Duties: Monitoring company email inbox, ensuring all emails are directed to the correct individuals within the business. Receiving job requests from clients via email inbox and ensuring each job is raised on the company CAFM systems (database) and passed on to the right team. Updating job notes on the company CAFM system (Simpro) Providing health and safety and compliance documentation to maintenance and project works on the company CAFM system (RAMS, permits to work etc). Assisting Account Managers with administrative duties as and when required. Working closely with the Helpdesk team who schedule engineers works. Employment Package: Starting Base Salary: 25,000 - 28,000 per annum. Status: Permanent, PAYE - Paid Monthly. Location: Sutton - Full time office based role. Hours: Monday - Friday, 08:30am - 5:30pm (Full time office based role). On the job training provided, external company funded courses provided. Genuine career progression opportunities within 12 months of employment. Provided: company pension, 29 days annual leave etc. Free on-street parking around the offices. Casual dress code in the offices. Friendly, welcoming, office environment. Regular performance based pay reviews. Requirements: Must be comfortable using basic excel software such as teams, excel etc. Experience within an administrative role in an office environment previously would be highly beneficial. Experience within Building Services / Maintenance / Construction / Property Services industries would be highly beneficial but not essential. Experience using a CAFM system would be highly beneficial - especially Simrpo or ProNett. If you would be interested in this office Administrator role and would like to discuss further then please apply today by submitting a full CV.
Honeycomb is delighted to be working with our client, a market-leading technology business, to recruit for a Service Manager on a 1 year contract basis. This is an exciting opportunity to join a business that is experiencing considerable growth and success. The business has a national presence and invests heavily in its people, technology and products. The client offers the chance to work with some of the biggest names in the tech sector whilst developing your own career. The role of Service Manager involves overseeing a service desk/help-desk function whilst managing client relationships. You will ensure that all customers receive an exceptional service by closely monitoring team SLAs and managing expectations. The successful Service Manager will provide reports and financial information to both clients and internal stakeholders. The organisation is focused on continuously improving processes, therefore the successful candidate will have their ideas heard and have the chance to shape their role. The right person for this role will have previous experience working within a service function, managing engineers and internal members of a team. You will possess strong problem-solving skills and have demonstrable experience of effectively managing service level agreements. The successful Service Manager will be ambitious and keen to progress within the business. This role contains a competitive salary of £38K-£43K and an attractive wider benefits package. Full details can be discussed upon first conversation with Honeycomb, however due to the specialist nature of the organisation, To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Erin Butler, Associate Director, on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.
Feb 02, 2026
Full time
Honeycomb is delighted to be working with our client, a market-leading technology business, to recruit for a Service Manager on a 1 year contract basis. This is an exciting opportunity to join a business that is experiencing considerable growth and success. The business has a national presence and invests heavily in its people, technology and products. The client offers the chance to work with some of the biggest names in the tech sector whilst developing your own career. The role of Service Manager involves overseeing a service desk/help-desk function whilst managing client relationships. You will ensure that all customers receive an exceptional service by closely monitoring team SLAs and managing expectations. The successful Service Manager will provide reports and financial information to both clients and internal stakeholders. The organisation is focused on continuously improving processes, therefore the successful candidate will have their ideas heard and have the chance to shape their role. The right person for this role will have previous experience working within a service function, managing engineers and internal members of a team. You will possess strong problem-solving skills and have demonstrable experience of effectively managing service level agreements. The successful Service Manager will be ambitious and keen to progress within the business. This role contains a competitive salary of £38K-£43K and an attractive wider benefits package. Full details can be discussed upon first conversation with Honeycomb, however due to the specialist nature of the organisation, To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Erin Butler, Associate Director, on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 02, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
This Is a Working Leadership Role - Not a Desk Job Domina's Agway is a family owned retail business serving lawn, garden, pet, and pond customers who expect expertise, hustle, and authenticity. Our operation is fast paced, seasonal, and physically active-rooted in real work, real people, and real results. We're seeking a hands on General Manager who leads from the front, works shoulder to shoulder with their team, and takes pride in running a tight, high performing operation. This role is ideal for a decisive leader who believes respect is earned through presence, consistency, and action-not from behind a desk. Why This Role Is Different You are actively involved in daily operations, not managing remotely You lead through visibility, accountability, and work ethic You are trusted to make decisions, solve problems, and keep momentum high You balance people leadership with physical, operational execution A Day in the Life No two days are the same-but most days include: Opening the store and walking the sales floor, yard, and greenhouse Assisting customers with product selection and problem solving Receiving, moving, and merchandising product Coaching staff in real time and stepping in where needed Monitoring inventory levels and seasonal priorities Maintaining cleanliness, safety, and presentation standards Engaging customers and staff with energy and professionalism This role requires consistent movement, lifting, and hands on participation throughout the day. Responsibilities Recruit, train, and motivate a strong retail team Set expectations through example and direct involvement Maintain accountability, morale, and performance standards Sales, Inventory & Store Operations Actively manage inventory flow, merchandising, and seasonal transitions Identify sales trends and respond decisively Ensure all retail, yard, and greenhouse areas are organized, safe, and productive Customer & Community Engagement Build trust and loyalty through product knowledge and service Lead educational workshops and in store events Represent Domina's Agway with confidence and integrity Retail Technology & Efficiency Utilize basic retail technology to support social media, online sales, and delivery coordination Identify practical improvements that increase efficiency and results Sustainability & Standards Uphold environmentally responsible practices Maintain high standards for safety, cleanliness, and professionalism Qualifications What We're Looking For Experience in a garden center, agricultural retail, landscape supply, or similarly hands on environment Proven ability to lead teams while actively working alongside them Strong understanding of inventory control and seasonal sales cycles Physically capable of meeting the demands of an active retail operation Confident communicator who earns respect through action Passion for nature, animals, and sustainable practices This Role Is Best Suited For Someone Who Prefers being busy, active, and engaged throughout the workday Believes leadership means showing up and pitching in Is comfortable making decisions and owning outcomes Values consistency, accountability, and teamwork Physical & Schedule Requirements Ability to be on your feet for extended periods throughout the workday Regular lifting, moving, and handling of product Daily presence throughout the retail floor, yard, and greenhouse areas Willingness to work weekends and extended hours during peak seasonal periods Comfortable working in outdoor and variable weather conditions Compensation $58,000 - $65,000+ yearly Why Join Us? Work in a family owned business that values its employees and treats them like part of the family. Be part of a team that is dedicated to making a positive impact on the environment and our community. Competitive salary and benefits package. About Domina's Agway Domina's Agway - Working with Mother Nature, Not Against Her
Feb 02, 2026
Full time
This Is a Working Leadership Role - Not a Desk Job Domina's Agway is a family owned retail business serving lawn, garden, pet, and pond customers who expect expertise, hustle, and authenticity. Our operation is fast paced, seasonal, and physically active-rooted in real work, real people, and real results. We're seeking a hands on General Manager who leads from the front, works shoulder to shoulder with their team, and takes pride in running a tight, high performing operation. This role is ideal for a decisive leader who believes respect is earned through presence, consistency, and action-not from behind a desk. Why This Role Is Different You are actively involved in daily operations, not managing remotely You lead through visibility, accountability, and work ethic You are trusted to make decisions, solve problems, and keep momentum high You balance people leadership with physical, operational execution A Day in the Life No two days are the same-but most days include: Opening the store and walking the sales floor, yard, and greenhouse Assisting customers with product selection and problem solving Receiving, moving, and merchandising product Coaching staff in real time and stepping in where needed Monitoring inventory levels and seasonal priorities Maintaining cleanliness, safety, and presentation standards Engaging customers and staff with energy and professionalism This role requires consistent movement, lifting, and hands on participation throughout the day. Responsibilities Recruit, train, and motivate a strong retail team Set expectations through example and direct involvement Maintain accountability, morale, and performance standards Sales, Inventory & Store Operations Actively manage inventory flow, merchandising, and seasonal transitions Identify sales trends and respond decisively Ensure all retail, yard, and greenhouse areas are organized, safe, and productive Customer & Community Engagement Build trust and loyalty through product knowledge and service Lead educational workshops and in store events Represent Domina's Agway with confidence and integrity Retail Technology & Efficiency Utilize basic retail technology to support social media, online sales, and delivery coordination Identify practical improvements that increase efficiency and results Sustainability & Standards Uphold environmentally responsible practices Maintain high standards for safety, cleanliness, and professionalism Qualifications What We're Looking For Experience in a garden center, agricultural retail, landscape supply, or similarly hands on environment Proven ability to lead teams while actively working alongside them Strong understanding of inventory control and seasonal sales cycles Physically capable of meeting the demands of an active retail operation Confident communicator who earns respect through action Passion for nature, animals, and sustainable practices This Role Is Best Suited For Someone Who Prefers being busy, active, and engaged throughout the workday Believes leadership means showing up and pitching in Is comfortable making decisions and owning outcomes Values consistency, accountability, and teamwork Physical & Schedule Requirements Ability to be on your feet for extended periods throughout the workday Regular lifting, moving, and handling of product Daily presence throughout the retail floor, yard, and greenhouse areas Willingness to work weekends and extended hours during peak seasonal periods Comfortable working in outdoor and variable weather conditions Compensation $58,000 - $65,000+ yearly Why Join Us? Work in a family owned business that values its employees and treats them like part of the family. Be part of a team that is dedicated to making a positive impact on the environment and our community. Competitive salary and benefits package. About Domina's Agway Domina's Agway - Working with Mother Nature, Not Against Her
Role: Depot Manager Location: Walsall Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What do we offer? Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Feb 02, 2026
Full time
Role: Depot Manager Location: Walsall Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What do we offer? Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
£70,000 - £72,800 • London & Partners • London Overview of team purpose The Public Affairs team manages relationships with London & Partners' key strategic stakeholders to create economic growth that is resilient, sustainable and inclusive across London. The team manages the day to day contact with Greater London Authority (GLA) and advises on, and supports the production of briefings, speeches, and Mayoral bids.It also leads on liaison with the London Assembly including supporting L&P attendance at committees . The team develops strong relationships with stakeholders at London Councils, Boroughs, City of London and subregional partnerships. It also carries out policy analysis and engagement with relevant political and civil service stakeholders in government departments, MPs, Select Committees, APPGs and think tanks. The team also leads on being the main point of contact for universities, Business Improvement Districts (BIDs), key business stakeholders, and supports them to access London & Partners' services. Purpose of the role The Head of Public Affairs is responsible for London & Partners' relationships with political, policy and civil society groups, including managing the corporate relationship with the GLA and our vital links to London's borough councils. The role also manages important aspects of the CEO's office, including ensuring the CEO is appropriately briefed, effectively deployed towards high impact opportunities, and correspondence managed.The role manages four Stakeholder Managers to deliver this work. Key Tasks Assist the Director of Public Affairs and Management Committee to develop a Stakeholder Relations strategy for London & Partners . Lead the department to implement the strategy successfully. With the Director of Public Affairs and the Management Committee, agree the role and aims of Stakeholder activity . This includes agreeing clear guidance on L&P's involvement in influencing policymaking at local and national levels. Lead on aspects of stakeholder relations including policy and political engagement, trade associations, and civil society to create the optimum environment for L&P to operate . In this work, coordinate with colleagues across the organisation to ensure coherent and broad approach. Lead on all aspects of daily public affairs , including analysing relevant policy developments and updating L&P on what they mean for the organisation, managing relationships with all relevant public affairs audiences. Policy monitoring - understanding the emerging debates in our specific policy areas, to understand who is influential and what discussions are relevant. Policy analysis - desk research to create evidence base to support our proposals, linking our ambitions to funder objectives. Writing for impact - turning our delivery ambitions into compelling proposals that meet our funders' policy objectives, highlighing our impact and credibility. Influencing service design - by articulating how a service design could be modified to make it more likely to meet policy objectives and therefore win funding. Assist in managing a team positioned to both tell our story well to our key stakeholders and funders but also create data led points of view aligned to policy . Lead on all aspects of daily stakeholder management work, leading on the relationship with the GLA. Managing the three Borough Relationship Managers and Public Affairs Manager to lead a deep, broad stakeholder relationship with London's borough councils, ensuring that they understand the London & Partners strategy, and support borough teams in navigating our services. Work closely with the Director of Public Affairs on corporate reporting and publications, including the drafting of the annual report, business plan, reviews etc. Managing team resources, lead on providing appropriate and timely briefing to the CEO, Chairman, and when appropriate members of the Management Committee and Senior Leadership Team, to support them to represent L&P externally. Lead work to coordinate responses to Mayor's questions and information requests in a timely manner. With Director of Public Affairs agree a set of metrics and KPIs. With Director of Public Affairs and Director, Finance set the budget for the team, ensure budget responsibility and accountability. Create a culture of continuous innovation in the department, ensuring that L&P's stakeholder activity evolves with industry best practice. You'll have/bring Leadership: Able to motivate, coach and encourage others to maximise their own and their team's potential. Creates an inclusive, spportive culture which is ambitious for L&P and for London. Builds strong, trusted working relationships with peers. Corporate communications and public affairs: Able to lead a high performing team including corporate/press office, internal communciations, crisis communications, public affairs and stakeholder relations in a public-private, politically-sensitive international setting. Demonstrates outstanding judgement under pressure and deep understanding of relevant policy issues. Local Government understanding: Able to demonstrate existing knowledge, or ability to develop knowledge, of local government and borough decision-making, culture and activities. Relationships and influence: Extensive network of relevant contacts, and track record of using networks to achieve results. Ability to develop, nurture and manage powerful relationships and alliances with both internal and external networks. Risk management: Able to identify and mitigate reputational risk issues including political and media driven issues. Personal growth: Demonstrates self-awareness, frequently seeking out challenges and opportunities to improve both personal and organisational performance. Communication: Is a clear, engaging and inspiring communicator, able to convey a motivating and compelling sense of purpose and direction to key audiences. You'll Get Competitive Salary: We value your contributions and ensure you are rewarded accordingly. Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development. Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported. Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks. Competitive Pension Scheme: Secure your future with our robust pension plan. Networking Opportunities: Expand your professional network within your chosen field. Geopolitical Insights: Gain unique perspectives on global economic and political trends. Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office. WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Feb 02, 2026
Full time
£70,000 - £72,800 • London & Partners • London Overview of team purpose The Public Affairs team manages relationships with London & Partners' key strategic stakeholders to create economic growth that is resilient, sustainable and inclusive across London. The team manages the day to day contact with Greater London Authority (GLA) and advises on, and supports the production of briefings, speeches, and Mayoral bids.It also leads on liaison with the London Assembly including supporting L&P attendance at committees . The team develops strong relationships with stakeholders at London Councils, Boroughs, City of London and subregional partnerships. It also carries out policy analysis and engagement with relevant political and civil service stakeholders in government departments, MPs, Select Committees, APPGs and think tanks. The team also leads on being the main point of contact for universities, Business Improvement Districts (BIDs), key business stakeholders, and supports them to access London & Partners' services. Purpose of the role The Head of Public Affairs is responsible for London & Partners' relationships with political, policy and civil society groups, including managing the corporate relationship with the GLA and our vital links to London's borough councils. The role also manages important aspects of the CEO's office, including ensuring the CEO is appropriately briefed, effectively deployed towards high impact opportunities, and correspondence managed.The role manages four Stakeholder Managers to deliver this work. Key Tasks Assist the Director of Public Affairs and Management Committee to develop a Stakeholder Relations strategy for London & Partners . Lead the department to implement the strategy successfully. With the Director of Public Affairs and the Management Committee, agree the role and aims of Stakeholder activity . This includes agreeing clear guidance on L&P's involvement in influencing policymaking at local and national levels. Lead on aspects of stakeholder relations including policy and political engagement, trade associations, and civil society to create the optimum environment for L&P to operate . In this work, coordinate with colleagues across the organisation to ensure coherent and broad approach. Lead on all aspects of daily public affairs , including analysing relevant policy developments and updating L&P on what they mean for the organisation, managing relationships with all relevant public affairs audiences. Policy monitoring - understanding the emerging debates in our specific policy areas, to understand who is influential and what discussions are relevant. Policy analysis - desk research to create evidence base to support our proposals, linking our ambitions to funder objectives. Writing for impact - turning our delivery ambitions into compelling proposals that meet our funders' policy objectives, highlighing our impact and credibility. Influencing service design - by articulating how a service design could be modified to make it more likely to meet policy objectives and therefore win funding. Assist in managing a team positioned to both tell our story well to our key stakeholders and funders but also create data led points of view aligned to policy . Lead on all aspects of daily stakeholder management work, leading on the relationship with the GLA. Managing the three Borough Relationship Managers and Public Affairs Manager to lead a deep, broad stakeholder relationship with London's borough councils, ensuring that they understand the London & Partners strategy, and support borough teams in navigating our services. Work closely with the Director of Public Affairs on corporate reporting and publications, including the drafting of the annual report, business plan, reviews etc. Managing team resources, lead on providing appropriate and timely briefing to the CEO, Chairman, and when appropriate members of the Management Committee and Senior Leadership Team, to support them to represent L&P externally. Lead work to coordinate responses to Mayor's questions and information requests in a timely manner. With Director of Public Affairs agree a set of metrics and KPIs. With Director of Public Affairs and Director, Finance set the budget for the team, ensure budget responsibility and accountability. Create a culture of continuous innovation in the department, ensuring that L&P's stakeholder activity evolves with industry best practice. You'll have/bring Leadership: Able to motivate, coach and encourage others to maximise their own and their team's potential. Creates an inclusive, spportive culture which is ambitious for L&P and for London. Builds strong, trusted working relationships with peers. Corporate communications and public affairs: Able to lead a high performing team including corporate/press office, internal communciations, crisis communications, public affairs and stakeholder relations in a public-private, politically-sensitive international setting. Demonstrates outstanding judgement under pressure and deep understanding of relevant policy issues. Local Government understanding: Able to demonstrate existing knowledge, or ability to develop knowledge, of local government and borough decision-making, culture and activities. Relationships and influence: Extensive network of relevant contacts, and track record of using networks to achieve results. Ability to develop, nurture and manage powerful relationships and alliances with both internal and external networks. Risk management: Able to identify and mitigate reputational risk issues including political and media driven issues. Personal growth: Demonstrates self-awareness, frequently seeking out challenges and opportunities to improve both personal and organisational performance. Communication: Is a clear, engaging and inspiring communicator, able to convey a motivating and compelling sense of purpose and direction to key audiences. You'll Get Competitive Salary: We value your contributions and ensure you are rewarded accordingly. Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development. Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported. Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks. Competitive Pension Scheme: Secure your future with our robust pension plan. Networking Opportunities: Expand your professional network within your chosen field. Geopolitical Insights: Gain unique perspectives on global economic and political trends. Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office. WorkFlex: Take advantage of opportunities to work abroad and experience different cultures.London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Role: Depot Manager Location: Lydney Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What we offer: Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Proven experience in managing teams of 30+ people, with strong leadership and engagement skills. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Feb 02, 2026
Full time
Role: Depot Manager Location: Lydney Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What we offer: Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Proven experience in managing teams of 30+ people, with strong leadership and engagement skills. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in London. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services along with qualifications at HND or higher electrical bias is essential. Strong commercial acumen is essential, and experience of managing a P&L is preferable.
Feb 02, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in London. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services along with qualifications at HND or higher electrical bias is essential. Strong commercial acumen is essential, and experience of managing a P&L is preferable.
Role: Depot Manager Location: Walsall Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What do we offer? Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Feb 02, 2026
Full time
Role: Depot Manager Location: Walsall Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What do we offer? Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Role: Depot Manager Location: Lydney Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What we offer: Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Proven experience in managing teams of 30+ people, with strong leadership and engagement skills. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Feb 02, 2026
Full time
Role: Depot Manager Location: Lydney Contract type: Full time, permanent Carrier Rental Systems, part of the global Carrier Corporation, operates throughout the UK and worldwide, 24/7 and 365 days a year, providing a range of market-leading rental products to a variety of clients and industries. About the role The role is to proactively and engagingly lead and manage the depot and its team, ensuring the highest standards of EHS and presentation. You will be responsible for optimising the availability and utilisation of rental assets, driving operational excellence, and fostering a positive, high-performing team culture. This includes maintaining regular and thorough communication, demonstrating hands-on, visible, and engaging leadership, and motivating the team to achieve both safety and operational objectives. What will you be doing? Managing the day-to-day running of depot office and administration teams (hire desk, contracts administration, logistics, general administration). Being involved in the running of the workshop and engineer management. Ensuring all systems and records are well maintained with high levels of data entry accuracy. Overseeing the office and administration teams, supporting accordingly, and conducting monthly mentor sessions. Ensuring adherence to all Company Policies and Procedures. To be fully conversant and compliant with all Environmental Health and Safety procedures. Holding regular team meetings and attending weekly depot meetings. Promoting the highest standards of customer service and continuous improvement. Working closely with the wider depot network, service department, and sales teams. Acting quickly when problems arise and establishing an open system of communication to ensure consistent treatment of issues. Overseeing the overall invoice dispute logs and query resolution. Fully complying with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Safety Commitments, RAMS, ACE. What we offer: Competitive base salary Company car 25 days holiday plus bank holidays Company pension scheme Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Hands-on experience in a similar role, ideally within the service or rental industry. Proven experience in managing teams of 30+ people, with strong leadership and engagement skills. Strong commitment to HSE and operational excellence. Organized, proactive, and focused approach to process improvement and modernization. Self-motivation and the ability to inspire and lead teams effectively. Excellent verbal and written communication skills to engage and influence. Customer-focused mindset with strong problem-solving abilities. Confidence, approachability, and adaptability to embrace change and innovation. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mechanical Maintenance Tradesperson - London University Location: London Contract: Permanent Hours: Monday-Friday, rotating early/late shifts We are recruiting on behalf of a leading London-based higher education institution for a skilled Mechanical Maintenance Tradesperson to join their Estates and Campus Services team. This is a hands-on role focused on the maintenance, repair, and optimisation of mechanical systems across a dynamic academic campus. You'll work closely with the Estates Helpdesk and Maintenance Manager, responding to reactive issues and supporting planned preventative maintenance. Key Responsibilities: Carry out mechanical maintenance and repairs across campus buildings Service and inspect HVAC systems, boilers, pumps, valves, and pipework Respond to breakdowns and complete remedial works independently Utilise the institution's Building Management System (TREND) to identify and resolve faults Maintain accurate records using the CAFM system Liaise with contractors and ensure high standards of work Support minor plumbing tasks and ensure workshop cleanliness and stock control Requirements: Recognised mechanical qualification (minimum Level 2 NVQ / City & Guilds) Experience in building services or facilities maintenance Competence in using BMS and CAFM systems Strong problem-solving skills and a proactive approach Ability to work independently and as part of a team This is an excellent opportunity to join a world-renowned institution offering stability, professional development, and a collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 02, 2026
Full time
Mechanical Maintenance Tradesperson - London University Location: London Contract: Permanent Hours: Monday-Friday, rotating early/late shifts We are recruiting on behalf of a leading London-based higher education institution for a skilled Mechanical Maintenance Tradesperson to join their Estates and Campus Services team. This is a hands-on role focused on the maintenance, repair, and optimisation of mechanical systems across a dynamic academic campus. You'll work closely with the Estates Helpdesk and Maintenance Manager, responding to reactive issues and supporting planned preventative maintenance. Key Responsibilities: Carry out mechanical maintenance and repairs across campus buildings Service and inspect HVAC systems, boilers, pumps, valves, and pipework Respond to breakdowns and complete remedial works independently Utilise the institution's Building Management System (TREND) to identify and resolve faults Maintain accurate records using the CAFM system Liaise with contractors and ensure high standards of work Support minor plumbing tasks and ensure workshop cleanliness and stock control Requirements: Recognised mechanical qualification (minimum Level 2 NVQ / City & Guilds) Experience in building services or facilities maintenance Competence in using BMS and CAFM systems Strong problem-solving skills and a proactive approach Ability to work independently and as part of a team This is an excellent opportunity to join a world-renowned institution offering stability, professional development, and a collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview The Performics function strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim to deliver the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that helps deliver business results to our clients. About the Role We are seeking a strategic and driven Product Manager, Measurement with hands-on experience in digital media measurement, experimentation, and foundational data science. In this role, you will oversee the development and lifecycle of measurement and experimentation products-from ideation and prototyping through launch and evolution. The product manager will diligently manage the product roadmap, strategically prioritizing product features and enhancements based on thorough market research, to meet the needs of users and align with business objectives. You will work closely with engineering teams to deliver data-science-powered products. A strong emphasis on agile methodologies and agile process implementation is essential for this role. Successful applicants are expected to manage multiple projects, stakeholders and time zones, making it key for them to have strong project management and organization skills. This role requires the ability to both work in startup-like environments and within a large matrixed organization. The candidate needs to be a quick learner, self-starter, pro-active and can work autonomously. This is an ideal role for someone early in their career who has worked in media measurement roles (platform, agency, or analytics), has technical literacy in Python, and is highly motivated to build innovative products in the AI space. Responsibilities Media Measurement Subject Matter Expertise Transform media measurement challenges into product opportunities. Prototype and test Python-based measurement models to support early-stage feature / product exploration Leadership Collaboration & Communication Develop and own the product roadmap, defining near-term and long-term milestones that align with measurement strategy and user needs. Plan and manage agile sprints, ensuring engineering teams have clear priorities, timelines, and requirements. Facilitate agile ceremonies-sprint planning, reviews, retrospectives, and stand-ups. Maintain and refine the product backlog. Deliver training, documentation, and demos to support product adoption. Quality & Validation Define measurement-specific QA expectations, including model validation, statistical accuracy, and AI response reasonability. Partner with QA teams to ensure releases meet quality standards and maintain consistency across products and datasets. Staying Ahead of the Measurement & AI Curve Maintain a strong understanding of measurement methodologies, privacy-driven changes, platform experimentation capabilities, and best practices across social, search, commerce and emerging channels. Research evolving applications of AI, LLMs, agentic systems, and automated analytics, and bring these innovations to life within our products. Qualifications Proven experience in media measurement, ideally in experimentation or analytical roles at platforms (Meta/Google), agencies, or measurement-focused organizations. Working knowledge of A/B testing, lift testing (geo or audience), incrementality design, and attribution models. Ability to prototype measurement models in Python (e.g., power calculations, regression, lift modeling, MMM). Familiarity with digital media platforms and metrics (Search, Social, Programmatic, Commerce). Strong project management and organizational skills, with the ability to juggle multiple priorities across global teams. Ideally Has Experience working with major media platforms (Google, Meta, Amazon, TikTok) or a measurement/analytics SaaS provider. Exposure to media measurement methodologies, including Test & Learn agendas, marketing experimentation, MMM, and MTA. Familiarity with product management, JIRA and agile methodologies. Who Will Love This Role Someone with deep curiosity about how to best measure advertising effectiveness. Someone who wants hands-on involvement in building AI-powered tools. A measurement specialist who wants to grow into a technical product management role. Someone excited by innovation, rapid prototyping, experimentation, and building products that analysts, strategists and media buyers rely on every day. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Feb 02, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin. As a Technical Sourcer, you'll play a critical role in fuelling Intercom's innovation by identifying and engaging top tier technical talent across Product Engineering, AI, Machine Learning, and Research. You'll be a strategic partner to our Engineering and TA teams-bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates. If you're passionate about sourcing deeply technical talent, and want to have an impact on one of the fastest growing AI companies in the world, we want to hear from you. What will I be doing? Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research. Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles. Proactively identify and engage passive candidates through innovative sourcing methods-including GitHub, Google Scholar, Stack Overflow, arXiv, open source communities, tech events, and bespoke search strategies. Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity. Act as a thought partner within the Talent team-bringing fresh ideas, sharing best practices, and helping elevate our sourcing function. Build and nurture long term relationships with potential candidates, creating a strong talent network for future hiring needs. Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns. Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness. What skills do I need? 3+ years of technical sourcing experience, ideally in high growth, fast paced environments. Proven track record of sourcing for hard to fill roles in engineering, AI, or ML, and engaging deeply technical talent globally. A strategic mindset with a proactive approach to talent discovery-you don't wait for reqs to get started. Expertise in sourcing beyond LinkedIn (e.g. GitHub, Kaggle, open source projects, technical blogs, conferences, custom Boolean strings). Strong communication and storytelling skills-you know how to craft compelling outreach messages that resonate with technical candidates. Ability to manage multiple pipelines and priorities with a focus on quality, speed, and candidate experience. Collaborative and curious-you're eager to learn, share, and contribute to a team oriented environment. Experience with tools like Greenhouse, Ashby, Gem, SeekOut, and other sourcing platforms is a plus. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast moving environment, we'd love to hear from you. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
Feb 02, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin. As a Technical Sourcer, you'll play a critical role in fuelling Intercom's innovation by identifying and engaging top tier technical talent across Product Engineering, AI, Machine Learning, and Research. You'll be a strategic partner to our Engineering and TA teams-bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates. If you're passionate about sourcing deeply technical talent, and want to have an impact on one of the fastest growing AI companies in the world, we want to hear from you. What will I be doing? Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research. Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles. Proactively identify and engage passive candidates through innovative sourcing methods-including GitHub, Google Scholar, Stack Overflow, arXiv, open source communities, tech events, and bespoke search strategies. Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity. Act as a thought partner within the Talent team-bringing fresh ideas, sharing best practices, and helping elevate our sourcing function. Build and nurture long term relationships with potential candidates, creating a strong talent network for future hiring needs. Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns. Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness. What skills do I need? 3+ years of technical sourcing experience, ideally in high growth, fast paced environments. Proven track record of sourcing for hard to fill roles in engineering, AI, or ML, and engaging deeply technical talent globally. A strategic mindset with a proactive approach to talent discovery-you don't wait for reqs to get started. Expertise in sourcing beyond LinkedIn (e.g. GitHub, Kaggle, open source projects, technical blogs, conferences, custom Boolean strings). Strong communication and storytelling skills-you know how to craft compelling outreach messages that resonate with technical candidates. Ability to manage multiple pipelines and priorities with a focus on quality, speed, and candidate experience. Collaborative and curious-you're eager to learn, share, and contribute to a team oriented environment. Experience with tools like Greenhouse, Ashby, Gem, SeekOut, and other sourcing platforms is a plus. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast moving environment, we'd love to hear from you. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
HR Operations Partner Salary: up to £37,000 per annum, dependent on experience Location: Hybrid Yeovil office base with travel to client sites, with flexibility over time Are you an experienced HR professional, HR Manager or HR Advisor and ready to take the next step in your career? This role is not just about more responsibility, it s about applying sound judgement, real people management experience and commercial thinking to support our SME clients, while developing into an HR Business Partner within a supportive consultancy setting. You do not need prior consultancy experience to succeed in this role, but we are looking for someone with strong, lived HR and people management experience who wants to broaden how they apply those skills, with the support, mentoring and structure to grow into consultancy and partnering over time. At Auxilium HR Solutions, we are growing our A-Team and are looking for an HR Operations Partner who wants to move beyond a traditional advisory role and start building a career in HR consultancy and partnering. If this sounds like you, we want to hear from you. The opportunity This is an ideal role for someone with a solid foundation in HR and employee relations, ideally gained in an operational or HR management role, who is ready to broaden their experience across HR operations, recruitment, training and management coaching, while working closely with experienced HR Business Partner Consultants. The role requires sound judgement and the ability to think beyond process alone. You ll often be supporting clients in real time, with incomplete information, competing priorities and pressure to act quickly. Knowing when to formalise, when to pause, when to ask the right questions and when to escalate for support is a critical part of the role. You will work with a portfolio of SME clients as an extension of their management teams, providing practical, commercial and human HR support that helps their businesses grow. You will not be left to figure things out alone as you ll be supported, coached and mentored by experienced HR professionals who genuinely want to see you succeed. This role is very much about development and progression . As your confidence, capability and client relationships grow, so will your scope, autonomy and earning potential. Why join a small consultancy like Auxilium? Working in a smaller business means: You are known, trusted and listened to, You have direct access to decision makers, You gain exposure to a wide variety of clients and situations, Your ideas, contribution and value genuinely matter, You are supported as a person, not just a job title. Working in a consultancy environment also requires a high level of personal ownership and professionalism. We operate with trust, flexibility and a strong focus on outcomes rather than rigid structures. This role will suit someone who takes pride in seeing work through, managing priorities and working collaboratively with colleagues and clients to achieve the right result. We are proud to take a real, human approach to HR. We focus on enabling people and businesses to move forward, not putting unnecessary barriers in the way. We do not hide behind policy or jargon. We work in partnership with our clients, their leadership teams and their employees to deliver practical, ethical and commercially sound solutions. What you will be doing As an HR Operations Partner, your role will include: Providing day-to-day HR and employee relations advice to client businesses, with support and escalation to HR Business Partner Consultants where required, Supporting managers within client businesses with employee relations matters including absence, conduct, capability, performance and grievance processes, Working alongside HR Business Partner Consultants to deliver broader HR projects, change initiatives and organisational development work, Supporting recruitment activity for clients, from attraction through to selection, Contributing to training delivery on an occasional basis, with support and development provided if this is an area you want to grow into, Helping develop and implement practical HR policies, processes and people solutions aligned to business objectives, Building trusted relationships with clients and becoming a valued part of their extended management teams. About you This role would suit someone who: Has proven experience in an HR Advisor, HR Manager or standalone HR role within an SME or operational environment. You will be comfortable dealing with live issues, asking the right questions under pressure recognising risk and understands when to escalate for support, Is confident working with managers and building professional relationships, Uses professional judgement rather than rigid process, and is able to adapt advice to the realities of different organisations, sectors and situations, Is curious, commercially minded and keen to broaden their HR exposure, You will naturally look beyond the immediate issue to consider root causes and opportunities for longer-term improvement, such as training, onboarding or management capability, Has a good working knowledge of Microsoft 365 and is interested in emerging technology including AI and automation to support our own and our client businesses work efficiently, Is open to getting involved in training delivery or developing this skill, Wants to move into HR consultancy and partnering over time, Values working as part of a close, collaborative team, Takes pride in their work and approaches the role with a sense of ownership, flexibility and commitment, focusing on outcomes rather than rigid working patterns. CIPD Level 3 or above would be advantageous, with Level 5 or working towards it being ideal. Working pattern and flexibility You will be based in our Yeovil office initially, this is important to ensure you receive the right level of coaching, support and structure. As you become established and confident in the role, there will be flexibility for the right individual. As a consultancy, we operate with trust and professionalism. This role suits someone who values flexibility, takes ownership of their workload, is thorough and diligent and understands that supporting clients sometimes requires adaptability, balanced with sensible boundaries, which can take us beyond the 9-5 on occasions. A full UK driving licence and access to your own vehicle are required due to client visits, as we have a preference for delivering our services face to face an on our client sites as much as possible. What we offer Starting salary up to £37,000 per annum, dependent on experience, qualification and what you can bring to our business, Clear development and progression opportunities, 30 days holiday including bank holidays, Workplace pension, WPA Health Cash Plan with EAP and Specsavers corporate eyecare scheme, CIPD membership subscription funded, Powerful AI enabled Laptop and Company smartphone, Modern office space with standing desk and generous Company funded office refreshments, Generous expenses and milage rates for business travel, Free onsite parking at our Yeovil office, A genuinely supportive, sociable and experienced team environment. This role is perfect for someone who has already achieved a sound base of HR knowledge and is now looking for a varied role, working with a great team who will support, encourage and nurture your career growth and potential. If that s you, we want to hear from you.
Feb 02, 2026
Full time
HR Operations Partner Salary: up to £37,000 per annum, dependent on experience Location: Hybrid Yeovil office base with travel to client sites, with flexibility over time Are you an experienced HR professional, HR Manager or HR Advisor and ready to take the next step in your career? This role is not just about more responsibility, it s about applying sound judgement, real people management experience and commercial thinking to support our SME clients, while developing into an HR Business Partner within a supportive consultancy setting. You do not need prior consultancy experience to succeed in this role, but we are looking for someone with strong, lived HR and people management experience who wants to broaden how they apply those skills, with the support, mentoring and structure to grow into consultancy and partnering over time. At Auxilium HR Solutions, we are growing our A-Team and are looking for an HR Operations Partner who wants to move beyond a traditional advisory role and start building a career in HR consultancy and partnering. If this sounds like you, we want to hear from you. The opportunity This is an ideal role for someone with a solid foundation in HR and employee relations, ideally gained in an operational or HR management role, who is ready to broaden their experience across HR operations, recruitment, training and management coaching, while working closely with experienced HR Business Partner Consultants. The role requires sound judgement and the ability to think beyond process alone. You ll often be supporting clients in real time, with incomplete information, competing priorities and pressure to act quickly. Knowing when to formalise, when to pause, when to ask the right questions and when to escalate for support is a critical part of the role. You will work with a portfolio of SME clients as an extension of their management teams, providing practical, commercial and human HR support that helps their businesses grow. You will not be left to figure things out alone as you ll be supported, coached and mentored by experienced HR professionals who genuinely want to see you succeed. This role is very much about development and progression . As your confidence, capability and client relationships grow, so will your scope, autonomy and earning potential. Why join a small consultancy like Auxilium? Working in a smaller business means: You are known, trusted and listened to, You have direct access to decision makers, You gain exposure to a wide variety of clients and situations, Your ideas, contribution and value genuinely matter, You are supported as a person, not just a job title. Working in a consultancy environment also requires a high level of personal ownership and professionalism. We operate with trust, flexibility and a strong focus on outcomes rather than rigid structures. This role will suit someone who takes pride in seeing work through, managing priorities and working collaboratively with colleagues and clients to achieve the right result. We are proud to take a real, human approach to HR. We focus on enabling people and businesses to move forward, not putting unnecessary barriers in the way. We do not hide behind policy or jargon. We work in partnership with our clients, their leadership teams and their employees to deliver practical, ethical and commercially sound solutions. What you will be doing As an HR Operations Partner, your role will include: Providing day-to-day HR and employee relations advice to client businesses, with support and escalation to HR Business Partner Consultants where required, Supporting managers within client businesses with employee relations matters including absence, conduct, capability, performance and grievance processes, Working alongside HR Business Partner Consultants to deliver broader HR projects, change initiatives and organisational development work, Supporting recruitment activity for clients, from attraction through to selection, Contributing to training delivery on an occasional basis, with support and development provided if this is an area you want to grow into, Helping develop and implement practical HR policies, processes and people solutions aligned to business objectives, Building trusted relationships with clients and becoming a valued part of their extended management teams. About you This role would suit someone who: Has proven experience in an HR Advisor, HR Manager or standalone HR role within an SME or operational environment. You will be comfortable dealing with live issues, asking the right questions under pressure recognising risk and understands when to escalate for support, Is confident working with managers and building professional relationships, Uses professional judgement rather than rigid process, and is able to adapt advice to the realities of different organisations, sectors and situations, Is curious, commercially minded and keen to broaden their HR exposure, You will naturally look beyond the immediate issue to consider root causes and opportunities for longer-term improvement, such as training, onboarding or management capability, Has a good working knowledge of Microsoft 365 and is interested in emerging technology including AI and automation to support our own and our client businesses work efficiently, Is open to getting involved in training delivery or developing this skill, Wants to move into HR consultancy and partnering over time, Values working as part of a close, collaborative team, Takes pride in their work and approaches the role with a sense of ownership, flexibility and commitment, focusing on outcomes rather than rigid working patterns. CIPD Level 3 or above would be advantageous, with Level 5 or working towards it being ideal. Working pattern and flexibility You will be based in our Yeovil office initially, this is important to ensure you receive the right level of coaching, support and structure. As you become established and confident in the role, there will be flexibility for the right individual. As a consultancy, we operate with trust and professionalism. This role suits someone who values flexibility, takes ownership of their workload, is thorough and diligent and understands that supporting clients sometimes requires adaptability, balanced with sensible boundaries, which can take us beyond the 9-5 on occasions. A full UK driving licence and access to your own vehicle are required due to client visits, as we have a preference for delivering our services face to face an on our client sites as much as possible. What we offer Starting salary up to £37,000 per annum, dependent on experience, qualification and what you can bring to our business, Clear development and progression opportunities, 30 days holiday including bank holidays, Workplace pension, WPA Health Cash Plan with EAP and Specsavers corporate eyecare scheme, CIPD membership subscription funded, Powerful AI enabled Laptop and Company smartphone, Modern office space with standing desk and generous Company funded office refreshments, Generous expenses and milage rates for business travel, Free onsite parking at our Yeovil office, A genuinely supportive, sociable and experienced team environment. This role is perfect for someone who has already achieved a sound base of HR knowledge and is now looking for a varied role, working with a great team who will support, encourage and nurture your career growth and potential. If that s you, we want to hear from you.
