Recruitment Consultant - Industrial Liverpool 27,000 - 29,000 per annum + uncapped commission At Search Recruitment Group, one of the UK's leading recruitment groups, we are expanding our Industrial division in Liverpool and looking for a driven Recruitment Consultants who is ready to grow their career in a fast-paced, high-volume market. You will be joining an established part of the business with long-standing clients, ongoing volume, and real scope to grow your own footprint across the Liverpool. You will have the autonomy to run your desk your own way, while being backed by an experienced Manager and Director who will support your development every step of the way. From day one, you will have access to our award-winning training and development programme, including 1:1 coaching, clear progression pathways, and the tools you need to take your career to the level. What can Search offer you? - Competitive base salary and uncapped commission (up to 35%). - 0% threshold for your first six months. - Autonomy to build and grow your own desk in a high-volume market. - Award-winning training, structured development, and personalised 1:1 coaching. - A supportive, high-performing team with regular incentives, trips, and socials. - Highflyers events from wine and dine experiences to European getaways. - Perkbox benefits, Tusker car scheme, and buy/sell holiday options from day one. What we are looking for: - Previous experience in a sales or target-driven role - Strong business skills with a proactive, confident approach - Someone who enjoys building relationships and delivering a high level of service. - Highly organised, able to manage multiple roles at pace. - Driven, ambitious, and ready to take ownership. What the role involves: - Building relationships with candidates and clients. - B2B outbound callings to develop new business opportunities. - Screening and interview candidates - Writing job adverts and attracting top talent - Managing the full recruitment process from start to finish. - Supporting client accounts and helping fill high-volume, fast-moving roles. - Working towards clear development and earning goals. To find out more, click apply today or contact Isabel Stone for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 25, 2026
Full time
Recruitment Consultant - Industrial Liverpool 27,000 - 29,000 per annum + uncapped commission At Search Recruitment Group, one of the UK's leading recruitment groups, we are expanding our Industrial division in Liverpool and looking for a driven Recruitment Consultants who is ready to grow their career in a fast-paced, high-volume market. You will be joining an established part of the business with long-standing clients, ongoing volume, and real scope to grow your own footprint across the Liverpool. You will have the autonomy to run your desk your own way, while being backed by an experienced Manager and Director who will support your development every step of the way. From day one, you will have access to our award-winning training and development programme, including 1:1 coaching, clear progression pathways, and the tools you need to take your career to the level. What can Search offer you? - Competitive base salary and uncapped commission (up to 35%). - 0% threshold for your first six months. - Autonomy to build and grow your own desk in a high-volume market. - Award-winning training, structured development, and personalised 1:1 coaching. - A supportive, high-performing team with regular incentives, trips, and socials. - Highflyers events from wine and dine experiences to European getaways. - Perkbox benefits, Tusker car scheme, and buy/sell holiday options from day one. What we are looking for: - Previous experience in a sales or target-driven role - Strong business skills with a proactive, confident approach - Someone who enjoys building relationships and delivering a high level of service. - Highly organised, able to manage multiple roles at pace. - Driven, ambitious, and ready to take ownership. What the role involves: - Building relationships with candidates and clients. - B2B outbound callings to develop new business opportunities. - Screening and interview candidates - Writing job adverts and attracting top talent - Managing the full recruitment process from start to finish. - Supporting client accounts and helping fill high-volume, fast-moving roles. - Working towards clear development and earning goals. To find out more, click apply today or contact Isabel Stone for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We aresupporting a long-established, London-based professional services firm with a strong reputation in audit, tax and advisory for international clients. As part of their growing China & East Asia Business Desk, they are seeking a Japanese-speaking Audit Assistant Manager with solid UK audit experience. The Role You will: Lead and manage audit engagements for a portfolio of Japan and wider East Asial click apply for full job details
Feb 25, 2026
Full time
We aresupporting a long-established, London-based professional services firm with a strong reputation in audit, tax and advisory for international clients. As part of their growing China & East Asia Business Desk, they are seeking a Japanese-speaking Audit Assistant Manager with solid UK audit experience. The Role You will: Lead and manage audit engagements for a portfolio of Japan and wider East Asial click apply for full job details
Employability Officer - Trailblazer WCC623414 View more categories View less categories Sector Public Sector Role Executive Contract Type Fixed term Hours Part Time Job Details Salary range: £42,912 - £46,854 per annum. Salary negotiable depending upon experience. Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP. Hours per week: 36. Contract type: Temporary up to 12 months. Vetting requirements: Enhanced DBS Check. Closing date: 5 March 2026. Interview date: 10 and/or 12 March 2026. About Us Corporate Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day. Daphne, our champion for people with learning difficulties, is a real beacon. She doesn't just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she's a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people - and ultimately residents - benefit every day. The Role As Employability Officer, you will help residents secure employment. The Westminster Employability Programme creates employability packages for priority groups of residents, intended to be innovative and inclusive. You will assist in their creation, including time, cost and scope interventions, and feed into regular reviews of the programme so that we are always evolving to better meet resident needs. Your work will involve desk research, conversations with stakeholders, insights from service delivery, trial and testing of new employability programmes, and regular horizon scanning of national and local legislation to ensure our provision adapts easily. You will signpost clients to other local and Westminster City Council services when needed, such as mental health charities, NHS services, social services or housing providers. It is key that you manage your own time and caseload and communicate confidently with service users. If you join us, you will be supported to reach your professional aspirations. About You You are dedicated to supporting vulnerable populations with barriers to employment, including those with mental health difficulties, disability, homelessness or offending behaviour. You have a sound knowledge of various social and public policy initiatives that impact these groups and have created employability packages to address their unique needs. You are innovative, regularly review provisions and take action to improve them. You work collaboratively and communicate to a broad range of people, building trust and rapport so people feel comfortable sharing their barriers. You are a problem solver, applying structured thinking and evidence to tackle challenges and deliver practical solutions. You have coached clients, including those that face multiple disadvantages, and supported them to secure employment. You have experience in workshop creation and delivery, use technology and systems to aid employment, and conduct high quality desk research and information gathering. You have taken a resident and data led approach to improving employability programmes and shared your work with senior stakeholders. You remain resilient under high pressure and focus on key priorities and deliverables, keeping records, sign off and escalation policies in line with organisational standards. You are enthusiastic about helping people find fulfilling employment. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job who meet the essential criteria will be invited to interview automatically. What We Offer Westminster is an amazing place home to over 200,000 residents, over 50,000 businesses and three quarters of a million people work in Westminster. Our strategy is to work towards a Fairer Westminster, putting communities at the heart of decision making and celebrating diverse backgrounds. We pride ourselves on an inclusive workplace and welcome applications from all backgrounds. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best - the Westminster Way. We appreciate that people work in different ways, so staff benefit from flexible working patterns and Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria. If you are invited, we will offer reasonable adjustments where possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. Job Segment Public Policy, Counseling, Public Health, Sharepoint, Legal, Government, Healthcare, Technology Company Westminster City Council - a forward thinking Council that supports a diverse workforce and is committed to increasing representation of under represented groups. We encourage applicants from a global majority background and will use positive action provisions under the Equality Act 2010 to appoint suitable candidates where appropriate. Extraordinary Stories of Our Colleagues Daphne, our champion for people with learning difficulties, brings empathy and expertise to support colleagues and residents. Shofa uses personal motivation to create the Westminster Youth Market, an inclusive platform where local teenagers learn entrepreneurship and develop personal skills.
Feb 25, 2026
Full time
Employability Officer - Trailblazer WCC623414 View more categories View less categories Sector Public Sector Role Executive Contract Type Fixed term Hours Part Time Job Details Salary range: £42,912 - £46,854 per annum. Salary negotiable depending upon experience. Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP. Hours per week: 36. Contract type: Temporary up to 12 months. Vetting requirements: Enhanced DBS Check. Closing date: 5 March 2026. Interview date: 10 and/or 12 March 2026. About Us Corporate Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day. Daphne, our champion for people with learning difficulties, is a real beacon. She doesn't just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she's a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people - and ultimately residents - benefit every day. The Role As Employability Officer, you will help residents secure employment. The Westminster Employability Programme creates employability packages for priority groups of residents, intended to be innovative and inclusive. You will assist in their creation, including time, cost and scope interventions, and feed into regular reviews of the programme so that we are always evolving to better meet resident needs. Your work will involve desk research, conversations with stakeholders, insights from service delivery, trial and testing of new employability programmes, and regular horizon scanning of national and local legislation to ensure our provision adapts easily. You will signpost clients to other local and Westminster City Council services when needed, such as mental health charities, NHS services, social services or housing providers. It is key that you manage your own time and caseload and communicate confidently with service users. If you join us, you will be supported to reach your professional aspirations. About You You are dedicated to supporting vulnerable populations with barriers to employment, including those with mental health difficulties, disability, homelessness or offending behaviour. You have a sound knowledge of various social and public policy initiatives that impact these groups and have created employability packages to address their unique needs. You are innovative, regularly review provisions and take action to improve them. You work collaboratively and communicate to a broad range of people, building trust and rapport so people feel comfortable sharing their barriers. You are a problem solver, applying structured thinking and evidence to tackle challenges and deliver practical solutions. You have coached clients, including those that face multiple disadvantages, and supported them to secure employment. You have experience in workshop creation and delivery, use technology and systems to aid employment, and conduct high quality desk research and information gathering. You have taken a resident and data led approach to improving employability programmes and shared your work with senior stakeholders. You remain resilient under high pressure and focus on key priorities and deliverables, keeping records, sign off and escalation policies in line with organisational standards. You are enthusiastic about helping people find fulfilling employment. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job who meet the essential criteria will be invited to interview automatically. What We Offer Westminster is an amazing place home to over 200,000 residents, over 50,000 businesses and three quarters of a million people work in Westminster. Our strategy is to work towards a Fairer Westminster, putting communities at the heart of decision making and celebrating diverse backgrounds. We pride ourselves on an inclusive workplace and welcome applications from all backgrounds. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best - the Westminster Way. We appreciate that people work in different ways, so staff benefit from flexible working patterns and Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria. If you are invited, we will offer reasonable adjustments where possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. Job Segment Public Policy, Counseling, Public Health, Sharepoint, Legal, Government, Healthcare, Technology Company Westminster City Council - a forward thinking Council that supports a diverse workforce and is committed to increasing representation of under represented groups. We encourage applicants from a global majority background and will use positive action provisions under the Equality Act 2010 to appoint suitable candidates where appropriate. Extraordinary Stories of Our Colleagues Daphne, our champion for people with learning difficulties, brings empathy and expertise to support colleagues and residents. Shofa uses personal motivation to create the Westminster Youth Market, an inclusive platform where local teenagers learn entrepreneurship and develop personal skills.
JOB DESCRIPTION Job Title: IT Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East, which will often include visitors from international sites, in response to incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver groups and keep user informed of progress through the lifecycle of the call, from inception through to resolution. Build/rebuild workstations to company specifications. Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide basic user training for new starters and for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast of IT activities, changes and outages. Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health and Safety policy. Take part in/support company events when required. Adhere to company policies. Support the production environment for which wearing Personal Protective Clothing is essential. AskMe call placement is fundamental in reducing SLA. Required Competencies Good soft skills/communication, both verbal and keyboard, including the ability to converse with people at varying levels, from factory workers to senior executives, and should possess a customer service orientated background. Proficient problem analyzing and solving skills. Previous experience of working with a Service Desk tool, preferably AskMe (ServiceNow) A fundamental working knowledge of IT principles hardware, software and other devices, e.g. Smartphones: iOS and Android. A good understanding of Windows 11 and 10. Experience of Microsoft Office 365 and 2016. Experience of Google Suite including Gmail and Drive. A knowledge of InTune, Azure, Webex, Landesk would be beneficial. The ability to work as part of a team or alone including individual project work when required. The ability to work under pressure to meet deadlines. Smart, professional appearance as customer facing. Notes46 Source
Feb 25, 2026
Seasonal
JOB DESCRIPTION Job Title: IT Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East, which will often include visitors from international sites, in response to incidents, requests and project work arising on supported computer applications and platforms. Main Responsibilities Decision Making Authority Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware. Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver groups and keep user informed of progress through the lifecycle of the call, from inception through to resolution. Build/rebuild workstations to company specifications. Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide basic user training for new starters and for new equipment. Assist users with IT equipment location moves around the site. Project work: Application and new equipment rollouts, audits. Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast of IT activities, changes and outages. Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health and Safety policy. Take part in/support company events when required. Adhere to company policies. Support the production environment for which wearing Personal Protective Clothing is essential. AskMe call placement is fundamental in reducing SLA. Required Competencies Good soft skills/communication, both verbal and keyboard, including the ability to converse with people at varying levels, from factory workers to senior executives, and should possess a customer service orientated background. Proficient problem analyzing and solving skills. Previous experience of working with a Service Desk tool, preferably AskMe (ServiceNow) A fundamental working knowledge of IT principles hardware, software and other devices, e.g. Smartphones: iOS and Android. A good understanding of Windows 11 and 10. Experience of Microsoft Office 365 and 2016. Experience of Google Suite including Gmail and Drive. A knowledge of InTune, Azure, Webex, Landesk would be beneficial. The ability to work as part of a team or alone including individual project work when required. The ability to work under pressure to meet deadlines. Smart, professional appearance as customer facing. Notes46 Source
Get Staffed Online Recruitment Limited
Ipswich, Suffolk
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
Feb 25, 2026
Full time
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
2nd Line IT Support Engineer - Falkirk - Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs click apply for full job details
Feb 25, 2026
Full time
2nd Line IT Support Engineer - Falkirk - Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs click apply for full job details
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Feb 25, 2026
Full time
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
Feb 25, 2026
Full time
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
Ostara Systems Limited
Milton Keynes, Buckinghamshire
Overview We are a dedicated service partner for one of the UK's leading hotel chains, acting as the crucial link between their properties and a network of maintenance contractors. Our contact centre is the heart of this operation, ensuring facilities are safe, functional, and well-maintained. We are seeking a motivated and inspiring individual to join our team of helpdesk agents. This role is pivotal in ensuring we deliver an efficient, professional, and empathetic service. You will be the first point of escalation for complex issues and support the management team performance measures with reporting and marking, sitting between the front-line agents and the centre's management team. This role requires flexibility to support our 24/7 operations. You will be required to work evenings and weekends as part of a team rota. Responsibilities Provide daily support to a team of Contact Centre Agents to help them achieve their potential, prioritise routine and urgent tasks and provide training as required. Act as the primary point of contact for your team, handling queries and providing guidance on operational procedures, escalating to management when required. Support team workloads and priorities to ensure all incoming jobs (via phone and email) are logged, allocated, and resolved within agreed Service Level Agreements (SLAs). Act as a key escalation point for complex or sensitive issues, liaising between hotel managers and contractors to find effective resolutions. Monitor team performance through key metrics and provide constructive feedback to the management team. Build and maintain strong professional relationships with key contacts at the hotel chain and our primary contractor partners. Champion a "customer-first" attitude, ensuring your team understands the impact their work has on the hotel guest experience. Conduct quality assurance checks on calls and case logs, identifying training needs and areas for process improvement. Contribute to the development of team procedures and knowledge base articles to enhance efficiency and consistency. Champion the continuous development of the team by delivering training on our systems, operational processes, and service standards. You will support onboarding new agents and develop existing agents to enhance their skills and ensure high performance. Facilitate the smooth integration of external stakeholders by delivering training and onboarding sessions. You will ensure new contractors and hotel staff are confident and proficient in using our systems. Person Specification: The Skills You'll Bring We believe the best people can come from a variety of backgrounds. We are focused on finding someone with the right core skills and attitude, rather than specific industry experience. Essential (Your Core Strengths): Resilience: You know how to maintain a calm and positive mindset in a fast paced dynamic environment and lead by example. Exceptional Communication & Interpersonal Skills: You can communicate clearly and confidently with a wide range of people, from front-line staff to senior managers and external suppliers. You are skilled at de-escalating tense situations and building rapport. Strong Problem-Solving Abilities: When faced with a complex issue with no obvious solution, you remain calm and can think logically to coordinate a response. You are not afraid to take ownership of a problem. Outstanding Organisational Skills: You are adept at prioritising tasks, managing your own time effectively, and helping your team manage their workload to meet deadlines. A Passion for Great Service: You understand the importance of delivering a high-quality service and are driven to ensure client satisfaction. IT Proficiency: You are comfortable using standard office software, and can quickly learn new systems and platforms. Desirable (What Sets You Apart): Experience working within a contact centre or helpdesk environment. An understanding of Service Level Agreements (SLAs) or Key Performance Indicators (KPIs). Experience in a role that involves coordinating between a client and third-party suppliers. What We Offer A competitive salary and benefits package. A structured training programme on our systems and the facilities management industry. Genuine opportunities for career development and progression. A supportive, close-knit team environment where your contribution is truly valued. 25 days annual leave to start increasing every full financial year employed to a maximum of 30 Please note: This role requires a basic DBS check
Feb 25, 2026
Full time
Overview We are a dedicated service partner for one of the UK's leading hotel chains, acting as the crucial link between their properties and a network of maintenance contractors. Our contact centre is the heart of this operation, ensuring facilities are safe, functional, and well-maintained. We are seeking a motivated and inspiring individual to join our team of helpdesk agents. This role is pivotal in ensuring we deliver an efficient, professional, and empathetic service. You will be the first point of escalation for complex issues and support the management team performance measures with reporting and marking, sitting between the front-line agents and the centre's management team. This role requires flexibility to support our 24/7 operations. You will be required to work evenings and weekends as part of a team rota. Responsibilities Provide daily support to a team of Contact Centre Agents to help them achieve their potential, prioritise routine and urgent tasks and provide training as required. Act as the primary point of contact for your team, handling queries and providing guidance on operational procedures, escalating to management when required. Support team workloads and priorities to ensure all incoming jobs (via phone and email) are logged, allocated, and resolved within agreed Service Level Agreements (SLAs). Act as a key escalation point for complex or sensitive issues, liaising between hotel managers and contractors to find effective resolutions. Monitor team performance through key metrics and provide constructive feedback to the management team. Build and maintain strong professional relationships with key contacts at the hotel chain and our primary contractor partners. Champion a "customer-first" attitude, ensuring your team understands the impact their work has on the hotel guest experience. Conduct quality assurance checks on calls and case logs, identifying training needs and areas for process improvement. Contribute to the development of team procedures and knowledge base articles to enhance efficiency and consistency. Champion the continuous development of the team by delivering training on our systems, operational processes, and service standards. You will support onboarding new agents and develop existing agents to enhance their skills and ensure high performance. Facilitate the smooth integration of external stakeholders by delivering training and onboarding sessions. You will ensure new contractors and hotel staff are confident and proficient in using our systems. Person Specification: The Skills You'll Bring We believe the best people can come from a variety of backgrounds. We are focused on finding someone with the right core skills and attitude, rather than specific industry experience. Essential (Your Core Strengths): Resilience: You know how to maintain a calm and positive mindset in a fast paced dynamic environment and lead by example. Exceptional Communication & Interpersonal Skills: You can communicate clearly and confidently with a wide range of people, from front-line staff to senior managers and external suppliers. You are skilled at de-escalating tense situations and building rapport. Strong Problem-Solving Abilities: When faced with a complex issue with no obvious solution, you remain calm and can think logically to coordinate a response. You are not afraid to take ownership of a problem. Outstanding Organisational Skills: You are adept at prioritising tasks, managing your own time effectively, and helping your team manage their workload to meet deadlines. A Passion for Great Service: You understand the importance of delivering a high-quality service and are driven to ensure client satisfaction. IT Proficiency: You are comfortable using standard office software, and can quickly learn new systems and platforms. Desirable (What Sets You Apart): Experience working within a contact centre or helpdesk environment. An understanding of Service Level Agreements (SLAs) or Key Performance Indicators (KPIs). Experience in a role that involves coordinating between a client and third-party suppliers. What We Offer A competitive salary and benefits package. A structured training programme on our systems and the facilities management industry. Genuine opportunities for career development and progression. A supportive, close-knit team environment where your contribution is truly valued. 25 days annual leave to start increasing every full financial year employed to a maximum of 30 Please note: This role requires a basic DBS check
HAMPSHIRE COUNTY COUNCIL
City Of Westminster, London
Select how often (in days) to receive an alert: Employability Officer - Trailblazer WCC623414 Salary range: £42,912 - £46,854 per annum. Salary negotiable depending upon experience Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Temporary up to 12 months Vetting requirements: Enhanced DBS Check Closing date: 5 March 2026 Interview date: 10 and/or 12 March 2026 About Us: THE EXTRAORDINARY STORY OF DAPHNE'S INSIGHT Corporate Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day. Daphne, our champion for people with learning difficulties, is a real beacon. She doesn't just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she's a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people - and ultimately residents - benefit every day. Please view the extraordinary story of Daphne's Insight here . The Role: As Employability Officer, you too can make a powerful contribution, by helping residents to secure employment. The Westminster Employability Programme creates employability packages for priority groups of residents. Designed for residents themselves to use, our employability packages are intended to be innovative and inclusive. As Employability Officer, you'll assist in their creation, including time, cost and scope interventions. Plus, you'll feed into regular reviews of the programme, so that we're always evolving to better meet resident needs. You'll do this through a combination of desk research, conversations with stakeholders, drawing on insights from service delivery, and the trial and testing of new employability programmes. We'd also like you to keep on top of employability trends and benchmark our offering against other local authorities. You'll undertake regular horizon scanning of national and local legislation, ensuring that our provision can adapt to them easily. As Employability Officer, you'll signpost clients to other local and Westminster City Council Services, when its needed. This may be mental health charities, NHS services, social services or housing providers. It's key that you're able to manage your own time and caseload. As well as confidently communicate with our service users. Join us and you'll be supported to reach your professional aspirations. In this role, you'll be dedicated to supporting vulnerable populations with barriers to employment. This may be due to a mental health difficulty, disability, homelessness or offending behaviour. You'll already have a sound knowledge of the various social and public policy initiatives that can impact them. You've created employability packages to address the unique needs of residents. Innovative and always striving for better inclusivity, you regularly review provisions and take action to improve them. Experienced at working collaboratively and communicating to a broad range of people, you ensure that everyone feels heard. You're able to build trust and rapport so that people feel comfortable sharing barriers that they face. Plus, you're a problem-solver, always focused on applying structured thinking and evidence to tackling challenges and landing on effective, practical solutions. You've coached clients, including those that face multiple disadvantages, and have given them the needed support to secure employment. As well as this, you'll be experienced in workshop creation and delivery. You've used a range of technology and systems to aid employment. Your desk research and information gathering are both of a reliably high quality. Previously, you've taken a resident and data led approach to improving employability programmes. This extends to sharing what you've worked on with cabinet members, executive directors and other senior stakeholders. Even under high pressure, you remain resilient and steadily focused on key priorities and deliverables. Your work always aligns to organisational standards, for record keeping, sign-off and escalation policies. And above all, you're enthusiastic about helping people find fulfilling employment. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
Feb 25, 2026
Full time
Select how often (in days) to receive an alert: Employability Officer - Trailblazer WCC623414 Salary range: £42,912 - £46,854 per annum. Salary negotiable depending upon experience Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Temporary up to 12 months Vetting requirements: Enhanced DBS Check Closing date: 5 March 2026 Interview date: 10 and/or 12 March 2026 About Us: THE EXTRAORDINARY STORY OF DAPHNE'S INSIGHT Corporate Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day. Daphne, our champion for people with learning difficulties, is a real beacon. She doesn't just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she's a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people - and ultimately residents - benefit every day. Please view the extraordinary story of Daphne's Insight here . The Role: As Employability Officer, you too can make a powerful contribution, by helping residents to secure employment. The Westminster Employability Programme creates employability packages for priority groups of residents. Designed for residents themselves to use, our employability packages are intended to be innovative and inclusive. As Employability Officer, you'll assist in their creation, including time, cost and scope interventions. Plus, you'll feed into regular reviews of the programme, so that we're always evolving to better meet resident needs. You'll do this through a combination of desk research, conversations with stakeholders, drawing on insights from service delivery, and the trial and testing of new employability programmes. We'd also like you to keep on top of employability trends and benchmark our offering against other local authorities. You'll undertake regular horizon scanning of national and local legislation, ensuring that our provision can adapt to them easily. As Employability Officer, you'll signpost clients to other local and Westminster City Council Services, when its needed. This may be mental health charities, NHS services, social services or housing providers. It's key that you're able to manage your own time and caseload. As well as confidently communicate with our service users. Join us and you'll be supported to reach your professional aspirations. In this role, you'll be dedicated to supporting vulnerable populations with barriers to employment. This may be due to a mental health difficulty, disability, homelessness or offending behaviour. You'll already have a sound knowledge of the various social and public policy initiatives that can impact them. You've created employability packages to address the unique needs of residents. Innovative and always striving for better inclusivity, you regularly review provisions and take action to improve them. Experienced at working collaboratively and communicating to a broad range of people, you ensure that everyone feels heard. You're able to build trust and rapport so that people feel comfortable sharing barriers that they face. Plus, you're a problem-solver, always focused on applying structured thinking and evidence to tackling challenges and landing on effective, practical solutions. You've coached clients, including those that face multiple disadvantages, and have given them the needed support to secure employment. As well as this, you'll be experienced in workshop creation and delivery. You've used a range of technology and systems to aid employment. Your desk research and information gathering are both of a reliably high quality. Previously, you've taken a resident and data led approach to improving employability programmes. This extends to sharing what you've worked on with cabinet members, executive directors and other senior stakeholders. Even under high pressure, you remain resilient and steadily focused on key priorities and deliverables. Your work always aligns to organisational standards, for record keeping, sign-off and escalation policies. And above all, you're enthusiastic about helping people find fulfilling employment. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
Team Support Manager Working Pattern Week 1 Mon 11:30-19:30 Tues 11:30-19:30 Weds 11:30-19:30 Fri 11:30-19:30 Sun 11:30-19:30 Week 2 Sun 08:30-17:30 Mon 08:00-16:00 Weds 09:00-17:00 Thurs 06:00-15:00 Fri 06:00-15:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Feb 25, 2026
Full time
Team Support Manager Working Pattern Week 1 Mon 11:30-19:30 Tues 11:30-19:30 Weds 11:30-19:30 Fri 11:30-19:30 Sun 11:30-19:30 Week 2 Sun 08:30-17:30 Mon 08:00-16:00 Weds 09:00-17:00 Thurs 06:00-15:00 Fri 06:00-15:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities andtakes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills/ Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently recruiting for a Residential Maintenance Engineer to work on one of our high-end, prestigious client sites in London Mayfair. The site in itself is a mixed commercial and retail and residential building and one of newest in the local area. The main aim of this is to support the Supervisor and the team on maintaining the mechanical and electrical equipment and ensure we deliver our SLA and KPI as outlined and agreed. You will be an integral part of the established team on this site. The successful candidate will be required required to work Monday to Friday, 8-5pm. Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.It is the Engineers role to support the Contract Delivery Manager at Park House Apartments by being the dedicated engineer for the apartments and an integral member of the team delivering engineering excellence across the full spectrum of services.The hours of work are days only (08:00 - 17:00) "this could change based on the requirements of the property" there will also be a need to be on a ON-CALL rota for out of hours attendance in the event of emergency. Duties and Responsibilities: Operate all systems within the buildings in a competent, effective and efficient manner Issue relevant site Permits as part of the Safe System of Work Completion of PPM and reactive tasks and update the system. Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk Identification of materials required to be ordered in a timely manner and completion of the internal Materials Request Form Comply with both statutory and company health, safety and environmental regulations and policies. Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders. Ensure that Specialist Service Provider worksheets are signed off, the quality of work is inspected and recommendations are escalated to the Contract Delivery Manager The Shift team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingThe Engineer will be expected to operate and trouble shoot all building systems but not be limited to the following: Building Management Systems and electrical monitoring Blind Control system Air handling, air conditioning and terminal units - VAV and CRAC Window Vent Systems Cooling tower plant Domestic water services Fire prevention and detection systems + Sprinklers and wet risers Fire alarm and voice alarm VESDA Fire suppression Variable speed drives Generators, load banks and controls AC, DC single phase and three phase motors UPS systems, batteries, static switches and associated controls Emergency lighting High and Low voltage switch panels and associated breakers Skills: Approved apprenticeship or appropriate experience within Building Services Excellent communication skills and the ability to deal with staff and Customers at all levels Formal qualification in mechanical engineering Experience as an end user of a Building Management Systems Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook) Self-motivated and able to work on own initiative as well as part of a team Excellent numeracy and literacy skills, with experience of report writing Qualifications: Previously Pressure systems Authorised Person C&G or equivilent in Mechanical Engineering HND/HNC Qualified Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation - must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Employee Benefits: Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays Standby rate is £15 per day and £50 on bank holidays 24 days holiday plus bank holidays (pro rata into shifts for shift workers) Ability to buy and sell holidays - buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people
Feb 24, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently recruiting for a Residential Maintenance Engineer to work on one of our high-end, prestigious client sites in London Mayfair. The site in itself is a mixed commercial and retail and residential building and one of newest in the local area. The main aim of this is to support the Supervisor and the team on maintaining the mechanical and electrical equipment and ensure we deliver our SLA and KPI as outlined and agreed. You will be an integral part of the established team on this site. The successful candidate will be required required to work Monday to Friday, 8-5pm. Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.It is the Engineers role to support the Contract Delivery Manager at Park House Apartments by being the dedicated engineer for the apartments and an integral member of the team delivering engineering excellence across the full spectrum of services.The hours of work are days only (08:00 - 17:00) "this could change based on the requirements of the property" there will also be a need to be on a ON-CALL rota for out of hours attendance in the event of emergency. Duties and Responsibilities: Operate all systems within the buildings in a competent, effective and efficient manner Issue relevant site Permits as part of the Safe System of Work Completion of PPM and reactive tasks and update the system. Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk Identification of materials required to be ordered in a timely manner and completion of the internal Materials Request Form Comply with both statutory and company health, safety and environmental regulations and policies. Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders. Ensure that Specialist Service Provider worksheets are signed off, the quality of work is inspected and recommendations are escalated to the Contract Delivery Manager The Shift team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingThe Engineer will be expected to operate and trouble shoot all building systems but not be limited to the following: Building Management Systems and electrical monitoring Blind Control system Air handling, air conditioning and terminal units - VAV and CRAC Window Vent Systems Cooling tower plant Domestic water services Fire prevention and detection systems + Sprinklers and wet risers Fire alarm and voice alarm VESDA Fire suppression Variable speed drives Generators, load banks and controls AC, DC single phase and three phase motors UPS systems, batteries, static switches and associated controls Emergency lighting High and Low voltage switch panels and associated breakers Skills: Approved apprenticeship or appropriate experience within Building Services Excellent communication skills and the ability to deal with staff and Customers at all levels Formal qualification in mechanical engineering Experience as an end user of a Building Management Systems Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook) Self-motivated and able to work on own initiative as well as part of a team Excellent numeracy and literacy skills, with experience of report writing Qualifications: Previously Pressure systems Authorised Person C&G or equivilent in Mechanical Engineering HND/HNC Qualified Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation - must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Employee Benefits: Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays Standby rate is £15 per day and £50 on bank holidays 24 days holiday plus bank holidays (pro rata into shifts for shift workers) Ability to buy and sell holidays - buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people
Intermediate HVAC Design Engineer Location: Leeds Salary: £45-£55k per annum Various benefits Holidays; 25 days plus 8 stats 300 North are working with a well-established MEP contractor in Leeds to recruit an HVAC / Building Services Design Engineer into their growing team. This role will suit an engineer with strong HVAC and building services design experience , comfortable working across feasibility, detailed design, tender support and project delivery within a commercial environment. You'll be responsible for the design and coordination of air conditioning, ventilation, heating, public health services and building controls , supporting projects from concept through to construction. Key Responsibilities Produce HVAC / Building Services feasibility studies , designs and technical proposals aligned to client performance requirements Develop bespoke compliant design standards where none are provided, ensuring alignment with CIBSE, Building Regulations and relevant legislation Prepare verified calculations, specifications and design drawings to support tender submissions Establish design concepts and coordinate site surveys with project teams Liaise with Project Managers throughout the full project lifecycle Respond to technical queries from live project sites to support delivery Manage document control including drawings, specifications, reports and correspondence Attend client design meetings and site surveys as required Produce and review designs using AutoCAD Supervise and sign off work completed by AutoCAD technicians Skills, Experience & Qualifications HNC / HND / Degree in a relevant engineering discipline (or working towards) Proven experience delivering HVAC & Building Services design on commercial projects Strong understanding of engineering calculations, specifications and coordinated design Proficient with Microsoft Office and AutoDesk AutoCAD (2020+) Experience within the FM or building services sector , ideally within an SME environment Strong communication skills with the ability to work collaboratively across teams Please apply to Joe north - (url removed) (phone number removed)
Feb 24, 2026
Full time
Intermediate HVAC Design Engineer Location: Leeds Salary: £45-£55k per annum Various benefits Holidays; 25 days plus 8 stats 300 North are working with a well-established MEP contractor in Leeds to recruit an HVAC / Building Services Design Engineer into their growing team. This role will suit an engineer with strong HVAC and building services design experience , comfortable working across feasibility, detailed design, tender support and project delivery within a commercial environment. You'll be responsible for the design and coordination of air conditioning, ventilation, heating, public health services and building controls , supporting projects from concept through to construction. Key Responsibilities Produce HVAC / Building Services feasibility studies , designs and technical proposals aligned to client performance requirements Develop bespoke compliant design standards where none are provided, ensuring alignment with CIBSE, Building Regulations and relevant legislation Prepare verified calculations, specifications and design drawings to support tender submissions Establish design concepts and coordinate site surveys with project teams Liaise with Project Managers throughout the full project lifecycle Respond to technical queries from live project sites to support delivery Manage document control including drawings, specifications, reports and correspondence Attend client design meetings and site surveys as required Produce and review designs using AutoCAD Supervise and sign off work completed by AutoCAD technicians Skills, Experience & Qualifications HNC / HND / Degree in a relevant engineering discipline (or working towards) Proven experience delivering HVAC & Building Services design on commercial projects Strong understanding of engineering calculations, specifications and coordinated design Proficient with Microsoft Office and AutoDesk AutoCAD (2020+) Experience within the FM or building services sector , ideally within an SME environment Strong communication skills with the ability to work collaboratively across teams Please apply to Joe north - (url removed) (phone number removed)
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Engineer to join the South East London region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds). Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Working knowledge of Access Control, EAS systems (Sensormatic), and related security equipment. Understanding of BS 5839 standards. IPAF licence (preferred). Competent working at heights using ladders and access equipment. Full UK driving licence. Ability to work independently with minimal supervision. Strong written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £38,481.37 basic salary 42.5 hours per week, full-time permanent role Company vehicle provided Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Ant on (phone number removed) and please apply to this advert to prompt a call back.
Feb 24, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Engineer to join the South East London region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds). Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Working knowledge of Access Control, EAS systems (Sensormatic), and related security equipment. Understanding of BS 5839 standards. IPAF licence (preferred). Competent working at heights using ladders and access equipment. Full UK driving licence. Ability to work independently with minimal supervision. Strong written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £38,481.37 basic salary 42.5 hours per week, full-time permanent role Company vehicle provided Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Ant on (phone number removed) and please apply to this advert to prompt a call back.
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Feb 24, 2026
Full time
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Execution Services team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking a highly motivated and experienced Product Manager to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills. What you'll do Product Strategy & Roadmap Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments. Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts. Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture. Identify and prioritise product enhancements to improve client experience, operational efficiency, and risk management. Champion innovation in lending models, route optimisation, collateral transformation, and digital tooling to maintain a competitive edge. Cross-Functional Leadership Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal. Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams. Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support. Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets. Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives. Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups. Client Engagement & Market Intelligence Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market leading. Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending. Risk, Control & Regulatory Oversight Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks. Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments. Performance & Analytics Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction. Develop KPIs and metrics to track product adoption, utilisation, and impact on business performance. What we'll need from you Significant experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics. Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments. Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting. Experience leading Target Operating Model change and platform transformation programs across complex organisational structures. Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR). Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross functional global teams. Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories. Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL. Experience in delivering digital solutions for securities lending or collateral optimisation. Knowledge of tri party agents, custody platforms, and global settlement infrastructures. Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates. Bachelor's degree in finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Product Management and Development Job Family Product Management Time Type Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 24, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Execution Services team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking a highly motivated and experienced Product Manager to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills. What you'll do Product Strategy & Roadmap Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments. Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts. Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture. Identify and prioritise product enhancements to improve client experience, operational efficiency, and risk management. Champion innovation in lending models, route optimisation, collateral transformation, and digital tooling to maintain a competitive edge. Cross-Functional Leadership Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal. Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams. Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support. Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets. Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives. Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups. Client Engagement & Market Intelligence Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market leading. Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending. Risk, Control & Regulatory Oversight Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks. Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments. Performance & Analytics Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction. Develop KPIs and metrics to track product adoption, utilisation, and impact on business performance. What we'll need from you Significant experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics. Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments. Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting. Experience leading Target Operating Model change and platform transformation programs across complex organisational structures. Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR). Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross functional global teams. Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories. Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL. Experience in delivering digital solutions for securities lending or collateral optimisation. Knowledge of tri party agents, custody platforms, and global settlement infrastructures. Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates. Bachelor's degree in finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Product Management and Development Job Family Product Management Time Type Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Supervisor CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Fabric Technician to join the team located in Port Talbot. Role Summary: As a CBRE Workplace Experience Supervisor, you will oversee administrative from the Reception team to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. Manage the reception teams to ensure smooth running of operations. Occasionally cover reception, receiving and directing incoming calls to appropriate personnel and voicemail. Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. Perform general clerical duties including distributing office faxes and packages and ordering office supplies. Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: Experience running a Reception desk or Customer Service professionals. A minimum of 3 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
Feb 24, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Supervisor CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Fabric Technician to join the team located in Port Talbot. Role Summary: As a CBRE Workplace Experience Supervisor, you will oversee administrative from the Reception team to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. Manage the reception teams to ensure smooth running of operations. Occasionally cover reception, receiving and directing incoming calls to appropriate personnel and voicemail. Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. Perform general clerical duties including distributing office faxes and packages and ordering office supplies. Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: Experience running a Reception desk or Customer Service professionals. A minimum of 3 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
Flannery Plant Hire (Oval) Ltd.
Wembley, Middlesex
Job Title: Night Shift Plant Manager Location: Wembley Company: Flannery Plant Hire Hours: Office based 5pm to 9pm, on call until 6:30am. Monday to Friday About Flannery Plant Hire Flannery Plant Hire is one of the UK's leading providers of operated and self-drive plant, supporting major infrastructure and construction projects nationwide. With a modern, low-emission fleet and a commitment to safety, innovation, and sustainability, Flannery is proud to set industry standards in service and operational excellence. Role Overview As the Night Shift Plant Manager, you will oversee all night-time operational activities within the depot - managing logistics, fleet coordination, and administration to ensure equipment is prepared, scheduled, and dispatched effectively. You'll be the key link between operations, transport, and maintenance teams, ensuring that all processes run smoothly overnight and that the day shift starts with accurate, up-to-date information ready for deployment. This role requires strong organisational skills, leadership, and a proactive approach to managing workflows, compliance, and communication across departments. Key Responsibilities Oversee all depot operations during the night shift, ensuring efficient coordination between transport, service, and hire desk functions. Monitor schedules, ensuring machines are ready for delivery, collection, or hire in line with customer and project requirements. Maintain real-time updates in hire management and scheduling systems, ensuring all data is accurate and up to date. Provide comprehensive shift handovers to the day operations team, highlighting any issues, delays, or maintenance priorities. Liaise with transport and logistics teams to confirm vehicle movements and ensure compliance with regulations and safety standards. Ensure all operational processes adhere to Flannery's health and safety and quality management systems. Produce and review nightly performance reports, identifying areas for improvement in efficiency and accuracy. Assist with resource planning, ensuring appropriate staffing and equipment availability for upcoming projects. Support the implementation of continuous improvement initiatives to streamline depot operations and communication. Skills & Experience Previous experience in an operations, logistics, or plant hire coordination role (night shift experience advantageous). Strong understanding of fleet and equipment scheduling within a construction or hire environment. Excellent administrative and organisational skills with strong attention to detail. Proficient in Microsoft Office and hire management software, ideally Syrinx. Confident communicator with the ability to liaise effectively between departments and shifts. Strong problem-solving abilities, with a calm, solution-focused approach under pressure. Knowledge of health and safety procedures and compliance requirements in plant or logistics operations.
Feb 24, 2026
Full time
Job Title: Night Shift Plant Manager Location: Wembley Company: Flannery Plant Hire Hours: Office based 5pm to 9pm, on call until 6:30am. Monday to Friday About Flannery Plant Hire Flannery Plant Hire is one of the UK's leading providers of operated and self-drive plant, supporting major infrastructure and construction projects nationwide. With a modern, low-emission fleet and a commitment to safety, innovation, and sustainability, Flannery is proud to set industry standards in service and operational excellence. Role Overview As the Night Shift Plant Manager, you will oversee all night-time operational activities within the depot - managing logistics, fleet coordination, and administration to ensure equipment is prepared, scheduled, and dispatched effectively. You'll be the key link between operations, transport, and maintenance teams, ensuring that all processes run smoothly overnight and that the day shift starts with accurate, up-to-date information ready for deployment. This role requires strong organisational skills, leadership, and a proactive approach to managing workflows, compliance, and communication across departments. Key Responsibilities Oversee all depot operations during the night shift, ensuring efficient coordination between transport, service, and hire desk functions. Monitor schedules, ensuring machines are ready for delivery, collection, or hire in line with customer and project requirements. Maintain real-time updates in hire management and scheduling systems, ensuring all data is accurate and up to date. Provide comprehensive shift handovers to the day operations team, highlighting any issues, delays, or maintenance priorities. Liaise with transport and logistics teams to confirm vehicle movements and ensure compliance with regulations and safety standards. Ensure all operational processes adhere to Flannery's health and safety and quality management systems. Produce and review nightly performance reports, identifying areas for improvement in efficiency and accuracy. Assist with resource planning, ensuring appropriate staffing and equipment availability for upcoming projects. Support the implementation of continuous improvement initiatives to streamline depot operations and communication. Skills & Experience Previous experience in an operations, logistics, or plant hire coordination role (night shift experience advantageous). Strong understanding of fleet and equipment scheduling within a construction or hire environment. Excellent administrative and organisational skills with strong attention to detail. Proficient in Microsoft Office and hire management software, ideally Syrinx. Confident communicator with the ability to liaise effectively between departments and shifts. Strong problem-solving abilities, with a calm, solution-focused approach under pressure. Knowledge of health and safety procedures and compliance requirements in plant or logistics operations.
Cyngor Caerdydd/Cardiff Council
Cardiff, South Glamorgan
ICT is part of the Council's Customer and Digital Services Directorate. Its primary functions are to provide high quality IT systems, support and maintenance across the organisation; to provide strategic advice and guidance to the service areas and their directorates; to contribute to the delivery of the Council's Digital First approach. The Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews. Main Duties and Responsibilities Enhance and maintain end user computing services to meet the needs of the council, the local education authority and individual schools. Investigate and diagnose complex problems, deliver solutions and maintain overall infrastructure performance. Identify and investigate opportunities to improve service delivery and, where necessary, work to deliver new or enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management of the existing end user computing infrastructure. Advise and guide in the planning phases of ICT projects to ensure that end user computing requirements are considered in the overall specification. Conduct tests of hardware and software using defined procedures and diagnostic tools. Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment. Monitor and take action to ensure performance of the service meets objectives, targets and quality standards. Respond to incidents and requests, including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation and resolution and ensure SLAs are met. Develop relationships with technical and support staff to ensure systems and information requirements are specified and delivered. Actively participate in service improvement events. Mentor other team members and promote knowledge sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, policies, processes and procedures. Support and contribute to service improvement activities and initiatives. Contribute to the Service's performance, objectives, targets and achievement of quality standards. What We Are Looking For From You Proven delivery of excellent customer service. Practical understanding of user experience and requirement analysis and the ability to identify user objectives for systems, products or services and define and implement the required solutions. Experience of problem management and proven ability to investigate and resolve problems in systems and services, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. Practical experience of managing, troubleshooting, customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Microsoft 365 and Microsoft Azure. Demonstrable experience researching new technologies and, where appropriate, identifying opportunities to introduce and implement new technologies to enhance service delivery. Excellent knowledge and understanding of end user computing and IT infrastructure and practical experience supporting enterprise IT environments. Additional information We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Feb 24, 2026
Full time
ICT is part of the Council's Customer and Digital Services Directorate. Its primary functions are to provide high quality IT systems, support and maintenance across the organisation; to provide strategic advice and guidance to the service areas and their directorates; to contribute to the delivery of the Council's Digital First approach. The Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews. Main Duties and Responsibilities Enhance and maintain end user computing services to meet the needs of the council, the local education authority and individual schools. Investigate and diagnose complex problems, deliver solutions and maintain overall infrastructure performance. Identify and investigate opportunities to improve service delivery and, where necessary, work to deliver new or enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management of the existing end user computing infrastructure. Advise and guide in the planning phases of ICT projects to ensure that end user computing requirements are considered in the overall specification. Conduct tests of hardware and software using defined procedures and diagnostic tools. Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment. Monitor and take action to ensure performance of the service meets objectives, targets and quality standards. Respond to incidents and requests, including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation and resolution and ensure SLAs are met. Develop relationships with technical and support staff to ensure systems and information requirements are specified and delivered. Actively participate in service improvement events. Mentor other team members and promote knowledge sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, policies, processes and procedures. Support and contribute to service improvement activities and initiatives. Contribute to the Service's performance, objectives, targets and achievement of quality standards. What We Are Looking For From You Proven delivery of excellent customer service. Practical understanding of user experience and requirement analysis and the ability to identify user objectives for systems, products or services and define and implement the required solutions. Experience of problem management and proven ability to investigate and resolve problems in systems and services, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. Practical experience of managing, troubleshooting, customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Microsoft 365 and Microsoft Azure. Demonstrable experience researching new technologies and, where appropriate, identifying opportunities to introduce and implement new technologies to enhance service delivery. Excellent knowledge and understanding of end user computing and IT infrastructure and practical experience supporting enterprise IT environments. Additional information We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
Feb 24, 2026
Full time
This role is for a Procurement Enablement Lead on a 12-month fixed-term contract, offering £32,670 - £47,041. Located in Bristol, Glasgow, or London, key skills include data analysis, compliance, and experience in Source-to-Pay lifecycle. United Kingdom 213 January 28, 2026 More than 6 months Hybrid Fixed Term - United Kingdom Integrity #"ETL (Extract )" Analysis Role OVO-ViewTeam: Procurement EnablementSalary banding: £32,670 - £47,041Experience: Mid-levelContract Type: Fixed Term ContractReporting to: P2P/Procurement Enablement ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Analyse, Enable, OptimiseTop 3 qualities for this role: Analytical Storyteller, Diplomatic Problem-Solver, Process ArchitectWhere you'll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.You'll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planetEverything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:No more guessing: You'll be driving our data integrity. By keeping our PO quality high, you allow us to track our carbon footprint with total accuracy. Without your clean data, we're just guessing at our impact - with it, we're leading the way.Sustainability by design: You'll help deliver a buying process that makes the 'green' choice, the easiest choice. By making sustainable vendors the default, you help steer the whole company toward planet-friendly habits.Plugging the leaks: You'll make sure we actually buy from the partners we've vetted for their low carbon footprints. By keeping us compliant, you ensure we don't 'leak' spend to suppliers who don't share our Plan Zero values.In short? You're turning our big environmental goals into everyday reality This role in a nutshell:This role sits in a small team that values versatile communication - we want to translate complex spend data into stories that help our leadership team make better decisions for the whole company. Working closely and engaging regularly is key.The Enablement Lead will work closely with the Manager to support Leadership strategy, taking ownership of Procurement data and processes that support the wider business.The Lead will be required to support the Administrator, understanding their transactional activities and workflows, and undertake these tasks during absences or busy periods. They will also be required to take on issues and see them through to resolution on the Administrator's behalf. Your key outcomes will be: P2P (or PE) Analyst support - Understand and support the end-to-end supplier lifecycle and associated processes. Assist with supplier onboarding in the event of high project volume influx. Work with stakeholders to navigate internal processes and ensure timely resolution of requests. Support buyer training management - maintain an up-to-date reference resource library. Regular review of data sets - a regular cadence to identify missing Buyers, Approvers or vacancies in key roles. Provision of support to process users, Procurement and other stakeholders. Work to minimise the downstream impact on AP (we are critical to AP success rates). Data Analysis & Reporting - Produce and maintain status reporting relating to Ivalua requests (requests, in-progress, out for approval etc ) to support each Category. Collaborate with the stakeholder teams to create and maintain a suite of dashboards that track key spend metrics. Create a central dashboard reflecting team activity and support provided. Undertake data analysis to identify trends, highlight risks, and pinpoint opportunities for improvement. Take ownership for proactive data integrity (contracts, suppliers, POs, purchase items). Maintain data match across Ivalua & Workday - users, contracts, financial coding. Procurement Systems SME - Provide an interface between Procurement and stakeholders to ensure compliance with internal policy, external and regulatory requirements. Contract queries - support in a timely manner, working with Category Leads and the Procurement Manager to come up with practical adjustments where needed, and communicate as policy if needed. Issue reporting/resolution - highlight and follow up on issues quickly either via Jira or Freshdesk (Ivalua) while providing updates and managing expectations. Continuous learning approach to systems - you will be expected to work towards Ivalua Academy Level 1. Support the maximisation of ROI on existing platforms - keep up to date with developments, assess and propose updates to process where spotted. Project support - Proactively support the end-to-end purchasing review, with the aim of delivering a robust, fit for purpose process that reduces unnecessary spend, allows for efficient approvals and results in accurate reporting. Embrace and engage with change, looking to optimise frameworks, data intelligence, and efficient process underlying the Procurement function. Use existing skills, build new ones - proactively driving efficiency with an enthusiasm to get stuck in. You'll be a successful Procurement Enablement Lead here at OVO if you Have the ability to 'translate' data: You don't just build reports; you extract insights and see the "so what?" factor. You can present complex spend analysis in a way that helps bring about a quick, confident decision. Are curious: You're the type of person who asks "why?" when you see a data outlier. You enjoy investigating the root cause of process friction and finding a permanent fix. Have a 'user-first' mindset: You have experience designing processes (like Requisition-to-Receipt) with the end-user in mind. You understand that a process only works if people actually want to use it! Are a chameleon-like communicator. You can dive into the weeds with a functional specialist to fix a PO error, then pivot to a high-level strategic discussion with a Department Head without missing a beat. Have a solid grasp of the Source-to-Pay lifecycle. You understand how contract compliance, PO quality, and receipting all link together to protect the company's bottom line. Know how to bring people along on a journey. You're comfortable persuading teams to adopt new tools or workflows by showing them the "what's in it for them". Are comfortable at juggling multiple things at once. From contract call-offs, low value transactions and process change activity the role is varied. Are comfortable facing ambiguity at times. This area does not come with a written handbook. You will need to be able to work with your colleagues to present clear reasons for change and bring others on the journey. Have a drive to self develop. Learning is a key part of all of our professional working lives. Taking accountability to think about and action your own development will support your future at OVO. Here's a taster of what's on offer: We'll pay you between £32,670 and £47,041, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Starting with 34 days of holiday (including bank holidays). Health: With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more. Wellbeing: Gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more. Lifestyle: Extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations. Home: Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers. Commute: Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. Let's talk about what's in it for you. We'll pay you between £32,670 and £47,041, depending on your specific skills and experience . click apply for full job details
