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Are you a driven Recruitment Consultant with strong experience managing a Temp Desk? At Pursuit Group, we are looking for an ambitious, commercially focused Recruitment Consultant for our Temporary Desk to join our growing team and take a leading role in an exciting new phase of our business - the dedicated growth and development of our temporary division. Temp recruitment is not new to Pursuit Group - we have been placing temporary and contract talent alongside our permanent offering for years. We are now investing in making it a dedicated division, with the resource, focus, and ambition to match - and we want the right person to lead that growth. We are passionate about recruitment and committed to delivering the best service to our clients and candidates. With over 40 years of success placing talent across Essex, London, and beyond, we have an established reputation and a strong client base. Now we are investing in building a successful temporary desk as a core focus - and we want the right person to drive that growth; build a desk from the beginning and drive new business within the temporary market. ABOUT THE ROLE - RECRUITMENT CONSULTANT TEMP DESK You will be the driving force behind the expansion of our temporary desk, developing new business across Essex, London, Suffolk, and the wider UK. You will manage the full temporary recruitment cycle, build a strong and reliable candidate pool, and become the go-to expert for temporary workforce solutions under the Pursuit brand. This is a hybrid role, with a minimum of 3 days per week in our office near Chelmsford. As a car driver, you'll be well placed to get in front of clients, build relationships face to face, and accelerate the growth of the division. KEY RESPONSIBILITIES - RECRUITMENT CONSULTANT TEMP DESK Drive Divisional Growth: Build and manage a pipeline of new business opportunities, identifying clients with temporary and contract staffing needs. Client Relationship Management: Develop strong, trusted partnerships with hiring managers and HR leads, positioning Pursuit as the preferred partner for flexible workforce solutions. Candidate Sourcing & Pool Management: Proactively source, register, and maintain a high-quality pool of temporary candidates, ensuring availability and compliance at all times. Full Temporary Recruitment Cycle: Manage everything from initial client briefing through to placement, compliance, timesheets, and ongoing account management. Market Intelligence: Stay ahead of trends in the temporary labour market, advising clients and candidates with relevant, timely insight. Exceptional Service: Deliver a consistently outstanding experience that builds long-term client loyalty and a strong candidate reputation for the division. ABOUT YOU - RECRUITMENT CONSULTANT TEMP DESK You have a proven track record in temporary recruitment, with hands-on experience managing a temps desk and the full 360 cycle. You are entrepreneurial, commercially driven, and motivated by growth - you see opportunity where others see a blank page. You have the business development skills to win new clients and the account management instincts to retain and grow them. You are highly organised, with the ability to manage multiple clients and candidates simultaneously in a fast-paced environment. You are an excellent communicator with strong negotiation and relationship-building skills. You are comfortable with technology, job boards, LinkedIn, and CRM systems to drive your activity and results. You are a team player who will play a key role in shaping the culture and success of a growing division. WHAT WE OFFER - RECRUITMENT CONSULTANT TEMP DESK A competitive base salary with an uncapped commission structure, offering limitless earning potential. A genuine opportunity to shape and lead the growth of a dedicated temporary division within an established, respected business. Ongoing professional development to support your growth and career progression. The chance to make a real and lasting impact on the future of the business. Pension contribution scheme. Membership to a healthcare and wellbeing plan (after 6 months' probation). Interested? We'd love to hear from you. Apply now or get in touch with the team at Pursuit Group to find out more.

Portfolio Group are proudly respresenting our client, a market leading software company, in their search for a Data Entry Administrator to support the wider department. We are looking for someone who has strong admin experience, exellent attention to detail and is used to multi-tasking in a fast paced environment. This is a very busy role with a lot of responsibility including, Data migration, maintaining records, data reconciliation and analysis. You will work closely with all departments and liaise with managers and SLT so confidence is also a must! If you are looking for a new challenge, have a strong admin / Data Entry background and customer service skills, please apply today and we'll be in touch! Purpose Support the group businesses software implementation plan and maintain absence and data records across multiple software platforms, ensuring data accuracy and alignment through data reconciliation processes. Contribute to team activities, analysing and inputting data to be migrated from group, legacy and external software applications on to the system. Be available to take client inbound calls to support the Service Desk during busier periods. In addition, carry out client Data Migration activity also as required. Hours of work Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm Day-to-day responsibilities include but are not limited to the below: Accurately input data from multiple sources to support the initial software implementation project across the UK Group of companies Maintain accurate records across multiple HR and Payroll software platforms, to ensure data alignment Perform weekly and monthly data governance checks and correct discrepancies Conduct calendar and tax year reconciliation of data and produce accurate reports to support payroll runs Support the data migration team to Safely and Securely export data from the legacy Online system Accurately input data into yhe system in the correct format Liaise with internal Account Managers to understand Data Entry requirements Keep accurate record of work carried out in Excel and Salesforce Ensure Account Managers are updated by email when work is complete Liaise with clients by telephone and email when queries arise Work to timescales and Service Level Agreements Be available to take inbound calls to support the wider service team Key requirements An excellent working knowledge of Microsoft office particularly Excel Detail oriented Stakeholder management Excellent verbal and written communication skills Previous experience in data entry admin Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51409LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.

Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!

Coyle Personnel, is currently seeking a Foot Mobile engineer to work for a Building Maintenance Service Provider based in Central London. This is an exciting opportunity to work within an established team, providing maintenance services across various commercial sites in the Central London. Role Summary: As a Foot Mobile Engineer / Semi Static Engineer (working between 4 and 8 sites per week) you will be responsible for performing PPM and reactive maintenance within both land lord and tenant areas, maintaining site compliance records, overseeing subcontractors, ensuring work is completed to required standards, and completing first-fix repairs. Main Responsibilities Completing PPM and reactive maintenance tasks within commercial buildings. Participate in the on-call system as required. PPM maintenance (SFG 20). Carry out daily inspections. Carry out reactive repairs Provide assistance to the contract Supervisor / contract manager Oversee the Monitoring of the building M/E facilities Carrying out Planned Preventative Maintenance. Other engineering and facilities tasks as requested by the customer through the helpdesk Basic fabric tasks. Required Qualifications and Experience 5 Years experience in a similar field. Extensive knowledge of the techniques of Building Services, Repairs and Maintenance. Communication and IT skills. Recognised City and Guilds Electrical or mechanical qualifications. This role is temporary to permanent for the right person For more details or to apply, please call Liam Hargate from Coyles

Manufacturing Shift Manager Late Shift Location: Wormingford, CO6 Salary: £33,000 £36,000 including shift premium based on 40 hours per week depending on experience Hours: Monday to Friday, 2pm 10pm (40 hours per week including paid break) About the Role: A well-established food manufacturing business is seeking a strong, hands-on Manufacturing Shift Manager to lead its late shift operations. This role is responsible for the safe, efficient and compliant running of the factory during night shifts, ensuring production plans are achieved while maintaining the highest standards of food safety, product quality and team performance. As the site is located in an area with limited public transport links, a UK driving licence and access to a vehicle are essential. This is a highly operational, on-the-floor leadership role rather than a desk-based position. You will be actively present in the factory, leading from the front, supporting Team Leaders and Operators, driving operational standards and taking full ownership of shift performance in the absence of senior management on site Benefits: 33 days annual leave, including 3 days reserved for Christmas shutdown Enhanced sick pay after one year of service Night shift health & wellbeing support Staff discount on products Employee discount platform Employee Assistance Programme (EAP) and HR support Free onsite parking PPE provided Uniform provided and professionally laundered Key Responsibilities: Lead the safe and efficient running of the factory during the night shift Deliver production plans safely, on time and to the required quality standards Ensure full compliance with Health & Safety, Food Safety, HACCP and hygiene procedures Drive strong housekeeping, GMP and allergen control standards across the shift Lead, coach and support Team Leaders and Operators to achieve shift targets Monitor production performance including output, waste, downtime and labour efficiency Respond quickly to operational issues, escalating where required and driving corrective actions Complete accurate shift reports and communicate effectively with Production, Engineering, Quality and Warehouse teams Promote a positive, accountable and high-performing team culture Requirements: Valid right to work in the UK Previous leadership experience within food manufacturing, FMCG or high-speed production Strong communication and team management skills Strong hands-on leadership style with a visible shop-floor presence Good understanding of food safety, HACCP, GMP and allergen management Comfortable making decisions and leading in a fast-paced operational environment Good systems capability and confidence working with production data IOSH, HACCP or Food Safety qualifications are desirable but not essential Positive attitude with a strong work ethic and continuous improvement mindset

Job Title: Finance, Law & Business Graduate Location: Sharston, M22 4SN Salary : We offer a Salary of £28,500 per annum, as well as a monthly commission of £200 if targets are achieved Job type: Full time, Permanent Start Date: Monday 8 June 2026 Would you like to try something new and take your career in a new direction? We welcome graduates from Business and related fields who are eager to consider a new career in Law. About The Role: We are seeking a highly motivated and detail-oriented Business / Finance graduates to join our legal team as a Costs Litigation Assistant. Don't worry you don't need to have experience in law! We believe that your Business Management degree experience will give you a great foundation to build on. We provide full training on all aspects of the role. You'll have access to structured training from your Line Manager, mentorship from experienced colleagues, and ongoing support from your work Buddy. You will get involved in: Preparation of costs schedules for trial. Counting and drafting breakdowns of costs at case conclusion, to assist with recovery of costs from between the parties to litigation and to assist with calculating client charges. Liaising with service providers to our clients such as barristers to ascertain final fees and fee estimates. Preparation of risk assessments. Making telephone calls to progress cases in terms of costs negotiations and payments on account of cost. Assisting with the preparation of cost budgets. Reviewing the work done for the client and preparing chronologies and descriptions of the steps taken. We have a cohort of Costs Litigation Assistants starting on Monday 8th June 2026. If you are available to start full time from then, we would love to hear from you. We set you up to succeed: We provide full training through our Costs Training Programme on all aspects of the role. A Costs Litigation Assistant works with the costs team and solicitors to manage the financial side of legal cases. This includes preparing, checking and negotiating costs, bills and schedules (which are lists of expenses). They also help make sure the firm recovers the money it's owed. Training will be given in new starter groups and one to one at your desk (both in person and over MS Teams). We are committed to providing our employees with the guidance and resources they need to succeed in their roles and advance their careers. We deliver on progression: This role has great career progression routes such as: Trainee Costs Draftsperson: A tailored in-house training programme rotating throughout the three different costs roles (file handling, technical bill drafting and budgeting) Trainee ACL lawyer, which is a formal qualification from the Association of Cost Lawyers for those who haven't completed a law degree. Solicitors Training Contract to qualify as a Solicitor for those who have completed a law degree. What are we looking for? A degree such as Business / Finance or other similar degree. GCSE Maths & English at C grade or above. Excellent written and oral communication skills. The ability to produce work that is highly accurate with excellent attention to detail. The ability to assess and analyse both numerical and written information. Be highly motivated, with the ability to work under pressure. The ability to work under your own initiative. Have a working knowledge of IT systems like Microsoft Office packages. About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. We work hard and play hard: Law has always been seen as a challenging profession. Express Solicitors expect you to work hard for our clients. But we also love to have fun, with regular department socials, yearly Christmas parties (paid for by the business) and every other year a Summer social at the CEO's house paid for by James, himself. We are also have lots of other regular activities, with weekly football and netball games, a running club and a board game night. Benefits: Hybrid Working - 4/1 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Finance Graduate, Business Graduate, Economics Graduate, Cost Litigation Executive, Cost Litigation Administrator, Legal Administrators, Legal Assistant, Legal Cost Analysis may also be considered for this role.

The Reception/Office Manager will oversee front-of-house operations, ensuring seamless administrative support within a not-for-profit environment. This temp to perm role requires a highly organised individual to manage office functions and deliver exceptional service in London. Client Details This is an opportunity to join a well-established healthcare not-for-profit organisation based in London. The organisation is recognised for its commitment to making a meaningful impact and fostering a professional yet supportive working environment. Description Act as the first point of contact, delivering a professional and welcoming front-of-house experience for visitors, staff, and stakeholders. Manage incoming calls, emails, and enquiries, ensuring prompt and accurate responses or redirection. Coordinate visitor management, including sign-in processes, security protocols, and meeting room access. Oversee meeting room bookings, setup, and basic AV support to ensure smooth meetings and events. Maintain a tidy, organised, and professional reception and office environment, including shared spaces. Provide administrative support across the office, including managing post, deliveries, supplies, and databases. Support facilities and office operations, liaising with contractors and handling maintenance or service requests. Assist with health & safety administration, office procedures, and occasional event coordination as required Profile A successful Reception Office Manager should have: Proven experience in an office management or reception role, ideally within the not-for-profit industry. Experience in a busy front-of-house or reception role. Strong working knowledge of Microsoft Office 365 Familiar with visitor management, booking, or help desk systems. Highly organised with the ability to prioritise under pressure. Professional, discreet, and customer service driven Job Offer Salary equivalent between 30,000- 35,000 based on experience and skills. An opportunity to work full-time, five days a week on site in London. A chance to contribute to a respected not-for-profit organisation. Engagement in a supportive and professional work culture. If you are a dedicated Reception Office Manager looking for your next temporary opportunity in London, we encourage you to apply today.

The Opportunity We're looking for a commercially driven, hands-on Branch Manager to lead our education recruitment division. Managing a team of consultants, you will take full ownership of branch performance, culture, and growth. This is a billing leadership role - you will run your own desk, lead from the front, and set the benchmark for sales and delivery across the team. Working in close partnership with the Compliance Manager, you will ensure the branch operates to the highest standards of safeguarding and compliance, while maintaining full operational oversight. Reporting directly to the board, you will have real influence on strategy, performance, and direction. Key Responsibilities Leadership & Team Performance Lead, motivate, and develop a team of 13 to exceed targets Create a high-performance, accountable, and positive office culture Manage performance through regular 1:1s, appraisals, and structured reviews Coach and develop consultants at all levels, building a strong talent pipeline Sales & Business Growth Drive branch revenue through new business and client retention Build strong relationships with schools, academies, and multi-academy trusts Identify and capitalise on market opportunities Maintain a personal billing desk , leading from the front Training & Development Deliver structured onboarding and ongoing training programmes Support continuous professional development across the team Ensure consistent standards of performance and service delivery Compliance & Safeguarding Oversight Hold overall accountability for compliance and safeguarding standards within the branch Work closely with the Compliance Manager to ensure adherence to KCSIE and safer recruitment Ensure all consultants follow correct vetting procedures (DBS, references, right to work) Maintain a strong compliance-first culture and audit-ready processes Branch Operations & Office Leadership Take full ownership of day-to-day branch operations Oversee productivity, performance, and overall office environment Manage budgets, forecasts, and profitability Drive operational efficiency and continuous improvement Board Reporting & Strategic Input Report directly to the board on performance, risks, and growth Provide insight into market trends and opportunities Contribute to wider business strategy and decision-making What We're Looking For Proven experience in education recruitment Strong billing track record with consistent target achievement Experience managing and developing high-performing teams Solid understanding of safeguarding and compliance requirements A natural leader with strong commercial awareness Ability to balance hands-on billing with strategic oversight We offer: Competitive salary and commission A lively and fun working environment Birthday day off Smart, spacious, modern offices Free Parking 28 days Annual leave (including Bank holidays) with 1 additional day added each year of service - up to 5 years Dress down days on Fridays Private medical (after 6 months service)

Infrastructure & IT Service Desk Manager Do you have experience of working in a technology management role We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. Position: SIT67 Infrastructure & IT Service Desk Manager Location: Home Based, Nationwide, UK click apply for full job details

Facilities Assistant - 9-month FTC Birmingham & Solihull BCR/AB/32318 24,000 - 25,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with an award-winning, reputable, regional law firm based in Birmingham. They are looking for a proactive Facilities Assistant to join their facilities team on a fixed-term basis (9 months). This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents. Duties and responsibilities of the Facilities Assistant include (but are not limited to): Assist with office maintenance, equipment checks, and day-to-day operational tasks. Prepare meeting rooms, provide refreshments, and ensure offices run smoothly. Organise, file, and securely manage wills and other sensitive legal documents. Provide front of desk cover where required. Assist with projects, admin tasks, and office co-ordination. Requirements: MUST have a full UK driving license to travel between sites. Strong communication skills. An interest in facility management. Available to start immediately and commit to the full 9-months. Happy in the office full time, Monday to Friday. An ideal opportunity for someone looking to start or develop a career in facilities within a fast-paced professional services environment. INDLP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Job Profile for Lead Service Coordinator SEL46500 Position: Lead Service Coordinator Location: Office-Based Canary Wharf Salary: up to £38k, depending on experience Our client is a major service provider in London with over 50 years of success and continued growth. They're seeking a Lead Service Coordinator to take contract ownership and work closely with the operations manager and the service desk m click apply for full job details

Hire Desk Manager Goole Full-Time £45,000+ (DOE) Reports to: General Manager The Role Shillito Group are excited to work alongside a well-known Machine Hire company based in North Lincolnshire. Together we're looking for an experienced and proactive Hire Desk Manager to lead the day-to-day operations of their busy hire desk click apply for full job details

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator