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Role typeFull-timeLocation(s)Slough - England - United Kingdom of Great Britain and Northern Ireland COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. JOB SPECIFICATION JOB TITLE: Shift EngineerREPORTS TO: Shift Leader JOB PURPOSE: To deliver / maintain day to day PPM tasks, reactive and sub contractor maintenance. To be a member of a successful team who are committed to achieving the clients and company objectives. To support the shift supervisor been an integral member of the team. Undertake shift cover if needed to cover holiday and absence. KEY ACCOUNTABILITIES • To support the shift team provision of service.• Day to Day involvement with Building Management System.• Undertake and maintain day to day PPM records.• Undertake general housekeeping duties.• To instill best working practices.• Maintain compliance to all H & S policies in all areas.• To support colleagues, ensuring their motivation and commitment to the client, contract and company.• Take a proactive approach to resolve all day to day problems.• Monitor and review permits and working practices on all maintenance activities• To review and fully understand all emergency procedures. DIMENSIONS • Interface with tenants and clients at all levels.• Integrate fully with all different CBRE departments to ensure seamless delivery of services.• Understand and demonstrate the CBRE values. PERSONAL EXPERIENCE/QUALIFICATIONS/SKILLS • Candidates will be time served and have as a minimum, an academic qualification in Electrical / Mechanical Engineering.• Applicants are expected to have several years prior experience some of which will have been in a similar role and have good customer skills.• It is essential staff are self-motivated and promote a "Can do" customer attitude at all times. Duties • Multi skilled engineer with a knowledge of HVAC, Building services (water, gas, heating, ventilation and waste)• Having flexible attitude with a "can do" approach and who is prepared to work outside their skill base to provide a customer base service• Be prepared to undertake training as required by the post and the contract manager.• Having administration skills to maintain computer based and hardcopy systems for statutory inspection and test.• Be able to react and work on their own initiative on an on call system.• Be prepared to work on multiple sites as required.• Operate all systems within the building in a competent, effective and efficient manner, adhering to CWES guideline and bulletins.• Ensure that service providers work sheets are signed off, quality of works are inspected and any recommendations are escalated• Responsible for critical equipment shown in Appendix A.• Responsible for escalation of all incidents (CFIR) as referred to in the CWES handbook insuring the approved escalation procedure is adhered to. Skills • Planning including prioritization of tasks from PPM's and help desk requests.• Reacting to break downs and change in priorities.• Sourcing and vetting quotations.• Vetting safe system paperwork and issuing Permits and Authority to work as appropriate• Work issuing• Progress control and quality control.• Safe system and work control system closeout. Knowledge • Proven experience as a day engineer in building services within prestigious environment.• City and guild qualification and any relevant qualification in all aspects of building services and mechanical engineering.• Must have team working experience and excels at motivation of small teams under substantial pressure. Must have ability to think clearly in extreme circumstance. Personal Attributes • Able to work on their own initiative.• Good customer liaison skills along with a front of the house mentality.• Have a can do attitude and flexible approach EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Share Data Center Technician with a friend via e-mail

Role specifics Salary range: up to £30,000 per annum Reporting to: IT Operations Manager Key stakeholders: Organisational Framework Level: 1 About you/ Job Summary Clue Software is looking for a proactive, solutions-focused IT Support Analyst to join our growing IT team. This is a hands on, varied role spanning IT support, cyber security, and AI/automation playing a key part in keeping our technology secure, reliable, and running smoothly. You'll deliver 1st and 2nd line support, help manage Microsoft 365 and endpoint services, contribute to cyber security and compliance tasks, and support the development of automation workflows and AI driven solutions. This role is ideal for someone with solid IT support experience who's eager to deepen their skills tech, security, and emerging AI/automation tools. If you love solving problems, supporting people, improving processes, and learning new technologies, this is a fantastic opportunity to grow. At Clue Software, we're actively adopting AI to enhance our products and workflows. You'll bring curiosity and a willingness to leverage AI tools and approaches that drive innovation. Key Accountabilities Provide 1st and 2nd line IT support to users across the business, resolving issues in a professional, clear and timely manner. Troubleshoot hardware, software, laptop, mobile device, printer and basic network connectivity issues, escalating more complex cases where appropriate. Support the administration of Microsoft 365 services including Exchange Online, Teams, SharePoint and user account management. Assist with onboarding and offboarding activities, including account creation, permissions, access changes and device setup. Deploy, configure and maintain end user devices, including laptops and mobile devices. Support the build and rollout of devices using tools such as Microsoft Intune and Autopilot where applicable. Manage IT assets, stock control and equipment lifecycle processes. Maintain accurate technical documentation, knowledge base articles, guides and standard operating procedures. Support testing of hardware, software and configuration changes to help minimise disruption to the business. Assist with routine site and office IT support tasks, including basic network, Wi Fi and connectivity troubleshooting. Handle helpdesk tickets, emails and user queries efficiently, keeping users informed and ensuring issues are tracked through to resolution. Key role measures Support requests and project tasks completed within agreed timeframe Requests logged, categorised, updated and resolved accurately with minimal re opens Provide quick and professional support with positive feedback Onboarding, offboarding and device setup tasks completed correctly and on time Knowledge base articles and SOPs kept accurate and updated Experience and skills Our ideal candidate would have experience in the following areas: Essential Background in IT support, service desk, or IT analyst roles, with strong troubleshooting skills across end user devices, Microsoft 365, and common workplace tech issues. Working knowledge of Microsoft 365 administration (accounts, permissions, security groups, collaboration tools). Experience supporting laptops, mobile devices, and general office hardware/software. Ability to document processes, create knowledge base content, and follow structured support procedures. Awareness of cyber security best practices, including access control, MFA, endpoint protection, and data security. Exposure to Power Automate or similar workflow/automation tools, with a desire to develop automation skills further. Strong organisational skills, attention to detail, and ability to manage shifting priorities. Clear, effective communication and collaborative working style. Proactive mindset, with a passion for continuous improvement, problem solving, and learning new technologies. Desirable Experience with Microsoft Intune, Entra ID, Microsoft Defender, Purview or Sentinel. Experience with device deployment and management, including Windows Autopilot. Knowledge of SharePoint permissions, structures and administration. Experience working in an ITIL-aligned environment. Exposure to ISO 27001, Cyber Essentials or similar security / compliance frameworks. Diversity, Equity and Inclusion If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles. We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support. We are a scale up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive. Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.

Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. This position will involve liaising directly with stakeholders and requires that you establish and manage expectations within the business. The role will require the post holder to manage and drive the ITService Delivery team to achieve a high standard of work in order to meet the expectations of the business. Your main responsibilities will be: Maintain a high performing IT Service Delivery function to include full management responsibilities of the IT Service Delivery Team. Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent IT to both the internal business and to all IT third party vendors and suppliers. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Liaise with Customers to establish the structure of service level agreements (SLAs). Ensures that operational methods, procedures and facilities are documented, maintained and reviewed regularly to maintain their effectiveness and efficiency. Creates, implements, reviews / analyses problem management processes and advises on any improvements that could be implemented, using any tools that may be available. Support projects and develop a strong understanding of projects impacting your service area and ensuring service impact is minimised and agreed. Drive internal and third party service review meetings covering performance, service improvements, quality and processes . Ensure that patching and anti-virus updates are carried out promptly and effectively in the desktop environment. Create and maintain regular and accurate management reporting on IT Service performance with the tools available. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. Contributes to departmental policy, procedures and practices on matters such as security, health and safety, environmental controls, service facilities and media storage. Point of escalation - ensuring escalated issues from customers and colleagues are resolved effectively and in a timely manner. Governance - assisting in defining and implementing processes & standards and ensuring staff adhere to them. Supports budget related conversations on different levels. Innovate and encourage innovation within team members. Coach and mentor less experienced staff as required. Empower staff to take responsibility for their jobs and commitments. Foster a spirit of teamwork inclusion and unity amongst the teams. You'll need: Proven experience managing an IT service desk or technical support team in a fast-paced environment. Strong leadership skills with a track record of coaching, developing, and motivating high-performing teams. Solid understanding of IT infrastructure, systems, and support operations across desktop, network, and application environments. In-depth knowledge of IT service management principles; ITIL certification (Foundation or higher) preferred. Exceptional customer service focus, with the ability to drive a user-centric culture and improve service delivery. Experience managing incident, problem, and request workflows, with a strong grasp of SLAs and KPIs. Excellent communication and interpersonal skills, capable of engaging with technical teams, stakeholders, and senior leadership. Experience with enterprise-level IT systems and platforms such as Active Directory, Microsoft Endpoint Manager (Intune) or Entra ID. Strong analytical skills with the ability to produce reports, identify trends, and lead service improvement initiatives. Experience managing service desk tools and platforms (e.g., ServiceNow, BMC Remedy, FreshDesk) It would be great if you had: Experience supporting remote and hybrid working environments, including VPNs and virtual desktop infrastructure (VDI). Project management knowledge or certification (e.g., PRINCE2, PMP) to support service improvement and change initiatives. Understanding of cybersecurity best practices and experience contributing to IT security and compliance efforts. Familiarity with IT change management processes and tools. Experience with service automation tools, AI-powered support technologies, or workflow optimisation. Basic budgeting or cost management experience in an IT services context. About the location Southampton Central is conveniently situated near the city centre. It is a short walk to West Quay shopping centre, a hub for retailers and restaurants, and providesan excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will work an average of 37 hours per week across 5 days, typically office hours. Flexibility will be required and there may be an "on-call" commitment. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms. We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We're a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. Who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality. About the role This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. You will work alongside the Service Desk Manager from our head office in Holborn, Monday to Friday, supporting the smooth running and ongoing development of the customer support team. Key to the success of the role will be to inspire, motivate and instil the right behaviours, to build a skilful and high performing team. Therefore, you will be expected to lead by example and set standards, ensuring the culture supports cohesiveness across the team. You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service to our customers. Responsibilities Team leadership Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we deliver best quality service Promote culture of continuous learning - regularly assess the skills matrix and, in conjunction with the Service Desk Manager, ensure an adequate resource capability Promote and ensure knowledge sharing Develop strong collaboration/teamworking culture in the hybrid working model Develop a culture of continuous feedback Operations and service delivery Perform regular 121s and performance reviews to ensure engineers stay on track, develop their skills and are nurtured (both, from the development and wellbeing perspective) Act as the deputy for the Service Desk Manager (as and when required) Collaborate with the Service Delivery Manager in coordinating exceptional customer service Act as the technical escalation point - assist and/or guide the resolution of technical issues Evaluate team processes and improve as appropriate to meet applicable SLAs Manage the team's rota to ensure appropriate levels of coverage Monitor and drive improvements to our Knowledge Management System Run daily team stand ups to ensure the team are focused and have opportunity to raise awareness Reporting Support the Service Desk Manager in service planning, reporting and continuous improvements Prepare reports for weekly/month performance meetings Perform regular reviews of tickets and customer contact (calls, webchat) resulting in quality checks Ensure wall board information is accurate and highlights critical aspects of daily performance Qualification, experience and skills Previous career within MSP business, managing high volumes of ticket management, configuration, and asset management systems Good practical working knowledge of the ITIL processes Background of working in a service provider environment, coordinating busy service desk Excellent experience of supporting Microsoft technologies (i.e., M365, Intune, Teams, SharePoint, Azure) Experience of typical incident and major incident management processes Evidence of successful managing and developing a team Fluent spoken and written English About the person Natural leader - instils confidence, inspires, brings gravitas and enjoys developing others Positive - able to motivate the team to achieve their goals, do their best and exceed expectations Accountable - proud to own their remit of work with sense of responsibility for the team's performance Empathy - listen to understand, support, and acknowledge challenges staff may be facing Team player - Collaborate and be open to receive feedback. Understand that individual performance is critical to the success of the team Facilitator - patient, good at planning, guiding and navigating through discussions, keeping the goal in sight. What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 34 days holidays (including 8 days of bank holidays and day off on your birthday) ITIL processes, Microsoft technologies, team coordination, customer management

Job Description Solution Architect, New Business Manager Career Level - Manager UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Solution Architect, New Business Manager you will: Own the end to end solution for our large transformational and managed service contracts for cloud. Architect AI optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g., Palantir, Moogsoft, BigPanda, Splunk ITSI). Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud. Leverage AI driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution. Own the full scope from migration to run scope, including all key service elements, e.g., Service Desk, Service management, cloud architecture design, app and infra management, migration, network, workplace, security. Architect a compelling and commercially competitive solution with a key focus on cloud (Public, private & hybrid), integrating AI frameworks and AIOps platforms to demonstrate significant and quantifiable value to the client. Leverage Accenture assets and third party relationships in architecting solutions, incorporating AI tools where applicable to improve operational efficiency. Lead the solution planning teams for large, complex deals including multiple solution architects, subject matter experts, transition, and transformation experts. Work alongside Sales to manage the senior client buyer and solution owner (e.g., CFO, CIO) and sell AI enabled and cloud centric solutions. Utilize AI and machine learning capabilities to ensure solutions drive predictive problem identification, root cause analysis, and noise reduction. Bring operational experience to bear to ensure the solution is deliverable at acceptable risk to Accenture. Develop and negotiate contract content to ensure the solution is contracted to deliver client and Accenture value. Own, manage, and ensure the quality of client facing content (both oral and written) that presents the solution. This includes proposal material, proposal orals, workshop presentations, due diligence, and Q&A content. Build strong links with and work collaboratively with Accenture groups (e.g., Technology Consulting, Application Operations, Security) to ensure holistic solutions, transition, and delivery. Integrate AI and AIOps methodologies into the transition process to streamline service delivery while reducing risks. Own and manage the solution and delivery approvals process, including Accenture's Senior global management. Ensure solution, including AI enabled elements, is transitioned successfully into the delivery. We are looking for experience in the following skills: Proven track record (wins) in defining and selling AI enhanced and cloud centric managed services solutions for leading global enterprises. Robust Public Cloud services understanding, ideally key public cloud provider certifications. Experience in deploying AIOps technologies such as Moogsoft, BigPanda, or Splunk ITSI for enhanced IT operations. Experience in complex solution team management. Experience in architecting significant infrastructure and cloud solutions. Experience in IT infrastructure products and offerings including: Set yourself apart: Hands on experience with AIOps platforms and AI driven solutions that optimize IT operations. Cloud provider certifications. Delivery or hands on background. Knowledge of operational support & security challenges associated with taking a client on a journey to the Cloud utilizing an "As a Service" model. Qualification Public Cloud (AWS, Azure, Google) Operational Tooling, Automation, Predictive Analytics, and AIOps Service Management & ITIL Service Desk and End User Workplace Services Data Centre and Private/Hybrid Cloud Operations Network and Security Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

Hotel Receptionist - Shoreditch House, East London At Soho House, as a Hotel Receptionist , you will be the first point of contact for members and guests, delivering an exceptional arrival and departure experience. Your role is key in ensuring a warm welcome, smooth check-in and check-out, and efficient handling of reservations, guest inquiries, and front desk operations. You will embody the values of discretion, professionalism, and service excellence, creating a positive and memorable impression from the moment guests arrive. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Greet members and guests warmly and professionally on arrival Perform check-in and check-out procedures efficiently, following internal protocols Manage bookings, cancellations, and room allocations using the hotel's PMS (Property Management System) Answer guest questions and resolve complaints or concerns with empathy and discretion Coordinate with housekeeping, concierge, spa, and other departments to ensure a seamless experience Process payments accurately and issue invoices or receipts as required Handle phone, email, and in-person inquiries promptly and helpfully Keep reception and lobby areas tidy, welcoming, and well-presented Maintain guest confidentiality and adhere to GDPR and club data policies Assist with wake-up calls, transportation bookings, and general concierge duties as needed What we are looking for A successful Hotel Receptionist for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Previous experience in a receptionist or front-of-house role, ideally in hospitality or luxury environments Strong customer service and communication skills Proficiency in Microsoft Office and hotel booking systems (e.g., Opera, Protel) Reliable, organised, and well-groomed with a calm, professional manner Ability to multi-task in a fast-paced environment and stay solution-focused Experience working in a private members club or boutique hotel First Aid or Fire Safety certification Knowledge of local attractions, transportation options, and club amenities The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.

At Gamma, we're more than just a leader in Unified Communications as a Service ( UCaaS ) - we're a dynamic, forward-thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We're looking for a creative, hands - on Digital Learning Designer who is passionate about designing high quality digital learning experiences that make a real impact. You'll thrive in this role if you enjoy turning complex products and processes into engaging, accessible learning and if you like working closely with product, technical and customer facing teams to enable our customers to do business confidently with Gamma. What will you be doing day to day? Leading the end - to - end design and development of digital learning solutions , from needs analysis through to delivery, evaluation and continuous improvement Translating complex technical and product information into engaging, user centred learning journeys for a range of learner audiences Designing and producing high quality multimedia content, including video, animation and graphics, using tools such as Adobe Premiere Pro, After Effects, Photoshop and Illustrator Making informed learning design decisions and recommending the most effective blend of learning methods, formats and technologies Ensuring all learning assets meet brand, accessibility and quality standards Reviewing and optimising existing learning content as products and processes evolve Working closely with Product Owner Manager team , Business Analysts , Operations and subject matter experts to embed learning early into delivery plans Building strong relationships across Product Design & Delivery, Sales Enablement, Customer Success and Service Desk teams Facilitating webinars and digital learning sessions for different learner audiences Using data, insight and feedback to measure effectiveness and continuously improve learning outcomes Acting as a point of reference for digital learning design best practice, and supporting junior designers where appropriate What you'll need Strong experience in instructional and digital learning design, with an audience centred, outcomes focused approach Confidence using learning design models and evaluation approaches (e.g. Kirkpatrick) Advanced skills in digital content creation, particularly video and multimedia production Experience working with Learning Management Systems (Totara or Moodle desirable but not essential) The ability to turn complex information into clear and engaging learning content Strong written and verbal communication skills, with confidence working with a wide range of stakeholders Experience facilitating webinars or virtual learning sessions Excellent organisation and time management skills, with the ability to manage multiple projects simultaneously A continuous improvement mindset and strong attention to detail A CIPD Level 3 or similar L&D qualification would be beneficial, but is not essential What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family . And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We' re not looking to increase that network currently, so please don't send speculative CVs.

About Wintermute Wintermute is a technology unicorn and one of the leading global players in the digital asset markets. Wintermute is the largest crypto-native algorithmic trading company providing liquidity across all major exchanges and trading platforms. Our OTC desk offers a wide range of spot and derivatives products and supports over 2,000 counterparties across crypto natives and traditional financial institutions. We actively participate in the development of the blockchain ecosystem by being one of the largest players in DeFi as well as our investments arm, partnerships and incubations. Wintermute was founded in 2017 by trading industry leaders and has successfully navigated multiple crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. Read more here. About the Role We are looking for an experienced Product Manager to lead the development of our NODE platform, enabling seamless crypto trading experiences for institutional clients. This is a hands on, cross functional role that will have direct impact. You will work closely with engineers, designers, core developers, and stakeholders across the business to define, build, and ship a secure, scalable, and high performance trading platform. Key Responsibilities: Own the product lifecycle of our Single Dealer Platform. Translate business needs into detailed product requirements and technical specifications. Manage the engineering team's roadmap, sprints, and deliverables using Agile methodologies. Collaborate with developers, infrastructure, and security teams to ensure technical feasibility and alignment with best practices. Ensure integration with market data feeds and execution systems using FIX protocol. Contribute to architectural discussions and design reviews. Uphold cybersecurity standards in coordination with security consultants. Leverage AWS infrastructure for deploying, monitoring, and scaling platform components. Use Python scripts for automation, prototyping, and light data analysis when needed. Track KPIs and gather user feedback to iterate and improve product functionality and performance. Maintain a focus on system latency, ensuring low latency execution pathways and minimizing delays across the platform. Required Qualifications: 5+ years of experience in a technical Product Manager role, ideally in fintech, crypto, or capital markets. Strong technical background - able to engage deeply with engineers on system design and infrastructure. Familiarity with cybersecurity principles, identity/access management, and secure APIs. Experience with AWS services (e.g., EC2, RDS, S3, Lambda, IAM, CloudWatch). Proficiency in Python scripting for basic automation or data parsing tasks. Awareness of latency critical systems and the ability to make trade offs between speed, scalability, and reliability. Experience managing full stack product development with a focus on scalability and performance. Excellent communication and documentation skills, especially when bridging technical and business perspectives. Nice to have: Solid understanding and hands on experience with the FIX protocol and electronic trading systems. Prior experience in building trading platforms or single dealer platforms. Working knowledge of public and private networking concepts, including firewalls, VPNs, VPCs, subnets, and routing in cloud and hybrid environments. Knowledge of crypto markets, blockchain infrastructure, and DeFi protocols. Certifications in AWS or cybersecurity are a plus. Here is why you should join our dynamic team: Opportunity to work at one of the world's leading algorithmic trading firms Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments. A vibrant working culture with team meals, festive celebrations, gaming events and company wide team building events. A Wintermute inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games. Great company culture: informal, non hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial. A performance based compensation with a significant earning potential alongside standard perks like pension and private health insurance.

Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role Comply is seeking a Service Desk Analyst to play a central role in delivering first class support to our clients. Acting as the first point of contact, you will handle incoming queries, manage support tickets, and ensure issues are resolved efficiently and professionally. This role requires excellent communication, problem solving skills, and a customer first mindset. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams to continuously improve our product and services. This is a great opportunity to be part of a dynamic and growing company where your input will make a real impact. Responsibilities Manage day to day client support tickets via the support desk. Ensure service levels (SLAs) and quality standards are consistently met. Communicate with clients clearly and professionally to resolve issues. Configure system features to meet client requirements. Present configured solutions to internal teams and clients. Assist with client questions during post implementation handover. Investigate, research, and resolve client issues. Escalate advanced IT cases to relevant teams where needed. Contribute to user acceptance testing (UAT) and quality assurance. Work closely with Support, Implementation, and Product teams. Provide client feedback to improve product features. Participate in projects during onboarding and implementation phases. Skills & Qualifications Excellent written and verbal communication skills Strong problem solving and analytical mindset Ability to manage multiple priorities and switch contexts effectively. Strong relationship building skills, both internal and external. Fast learner, adaptable, and proactive. Committed to values of Team, Trust, and Transparency. Experience with MS office and collaboration tools (plus). Prior exposure to SaaS or financial services environments is desirable. To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and renowned bottomless brunches. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean bound plastic. A bit about the role. We are on the hunt for an experienced Host to join the Grind crew! The host/floor team are the face of our business, so you must have buckets of energy! If you have passion for amazing food & beverage, and possess incredible customer service skills, then we want to hear from you! You will need to be a big team player with great personality and strong knowledge of excellent customer service. Whilst you will be predominantly based at the host desk, you will also need to be willing to support the floor team from time to time. You will be driven to succeed, have aspirations to develop in your role, and eager to learn in order to progress. Experience wise, we are looking for individuals who have already had exposure to the hospitality industry and are well versed in what it takes to provide a memorable experience for any/every customer. You will need to have excellent phone skills and be familiar with reservation booking systems. Role responsibilities. Provide a memorable experience for any/every customer Possess full understanding of Steps of Service in line with Grind standards Deliver exemplary service in line with our Steps of Service procedures Adhere to company values and rules of professional conduct Display a smart and professional appearance, representing the company in a positive manner Undertake regular training programs Work to support a busy team and contribute to team driven results You'll have. Ability to work well under pressure and use initiative Possess strong communication skills to enable effective dialogue with colleagues and customers Ability to problem solve and escalade complaints accordingly Dedicated team player, who strives for excellence and leads by example Excellent time management and prioritisation skills Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Stream: Take control of your finances with on demand access to your earned wages, financial coaching, and more. Employee Loan: Access an interest free loan of up to £1,000 to help with unexpected expenses. Referral Bonus: Earn a bonus for bringing great talent to our team (£250 for employees, £450 for managers). Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 10 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.

A leading recruitment agency is seeking a Desktop Support Analyst for a hands-on role in Liverpool. The ideal candidate will have strong desktop support experience and a customer-focused approach. Responsibilities include providing support to IT service users and managing accounts for various tools like Zoom and Apple Business Manager. If you thrive in fast-paced environments and are eager to further develop your skills, this opportunity is for you.

Short term monthly rolling contract until a perm placement is appointed Inside IR35 Are you a customer-focused IT professional with strong desktop support experience? My membership based client are looking for a Desktop Support Analystto join the IT Services team, providing high-quality support to all IT service users across the organisation. This is a hands-on, onsite role based in Liverpool, working five days per week on site The Role ESSENTIAL EXPERIENCE IN THE BELOW Exchange administration Experience with Autopilot. M365 user administration. Copilot for M365 Zoom account management. Apple Business Manager. What We're Looking For We're seeking someone who thrives in a fast-paced support environment, takes ownership of issues, and is committed to delivering an excellent user experience. If you're technically strong, customer-focused, and keen to develop your skills further, we'd love to hear from you.