Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery teams to ensure not only that our clients receive proper answers to their queries, but also that our product is in line with their expectations. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities Be the first line of contact with our clients, solving their information queries and providing workarounds when necessary. Provide clear and concise explanations to customers, ensuring they understand the issue and resolution steps. Escalate unresolved issues to higher-level support or development teams, providing detailed documentation of the issue and troubleshooting steps taken. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the resolution. Empathise with our clients and see the system from their perspective to find long-term solutions rather than short-term wins. Maintain accurate records of customer interactions and support activities in our ticketing system Create and update support documentation, FAQs and knowledge base articles to assist customers in resolving common issues independently. Work closely with other support engineers and cross-functional teams to share knowledge and best practices. Participate in regular team meetings and training sessions to stay updated on product changes and improvements. Contribute to a positive and collaborative team environment. Qualifications Basic understanding of financial products (Securities, Derivatives, etc.) and the ability to communicate technical information to non-technical staff in a way that is easy to understand. Basic knowledge of excel (formulas, pivot-tables). Highly organized, the capacity to multitask and work within short time constraints. Quick learner, self-motivated, detailed-oriented, and able to work with minimal supervision. Excellent English verbal/listening and written communication skills with demonstrated ability to communicate effectively with cross-functional teams. Preferred Requirements Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space. Previous experience working with support desk tools (Zendesk, Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity with at least one of the reporting requirements: COREP/FINREP/LIQUIDITY/IFR/MAS610. Basic knowledge of Python and SQL. Benefits 25 days holiday + Bank Holidays Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like! Additional annual leave holiday - An extra day of annual leave for every 3 years you work at Suade in addition to your existing 25 days on a pro rata basis. Company Pension Maternity leave and extraordinary paternity leave Flexible working hours Company laptop Work from home budget/homeset up: £500 for new starters £500 annual training/development subsidy Perkbox
Feb 22, 2026
Full time
Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery teams to ensure not only that our clients receive proper answers to their queries, but also that our product is in line with their expectations. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities Be the first line of contact with our clients, solving their information queries and providing workarounds when necessary. Provide clear and concise explanations to customers, ensuring they understand the issue and resolution steps. Escalate unresolved issues to higher-level support or development teams, providing detailed documentation of the issue and troubleshooting steps taken. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the resolution. Empathise with our clients and see the system from their perspective to find long-term solutions rather than short-term wins. Maintain accurate records of customer interactions and support activities in our ticketing system Create and update support documentation, FAQs and knowledge base articles to assist customers in resolving common issues independently. Work closely with other support engineers and cross-functional teams to share knowledge and best practices. Participate in regular team meetings and training sessions to stay updated on product changes and improvements. Contribute to a positive and collaborative team environment. Qualifications Basic understanding of financial products (Securities, Derivatives, etc.) and the ability to communicate technical information to non-technical staff in a way that is easy to understand. Basic knowledge of excel (formulas, pivot-tables). Highly organized, the capacity to multitask and work within short time constraints. Quick learner, self-motivated, detailed-oriented, and able to work with minimal supervision. Excellent English verbal/listening and written communication skills with demonstrated ability to communicate effectively with cross-functional teams. Preferred Requirements Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space. Previous experience working with support desk tools (Zendesk, Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity with at least one of the reporting requirements: COREP/FINREP/LIQUIDITY/IFR/MAS610. Basic knowledge of Python and SQL. Benefits 25 days holiday + Bank Holidays Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like! Additional annual leave holiday - An extra day of annual leave for every 3 years you work at Suade in addition to your existing 25 days on a pro rata basis. Company Pension Maternity leave and extraordinary paternity leave Flexible working hours Company laptop Work from home budget/homeset up: £500 for new starters £500 annual training/development subsidy Perkbox
Security Service Manager (Operations Manager/ Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB, etc) OVERVIEW of Security Systems Service Managers role To manage service engineers stock and level click apply for full job details
Feb 21, 2026
Full time
Security Service Manager (Operations Manager/ Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB, etc) OVERVIEW of Security Systems Service Managers role To manage service engineers stock and level click apply for full job details
HAMILTON ROWE RECRUITMENT SERVICES LTD
City, London
Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service
Feb 21, 2026
Full time
Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Feb 21, 2026
Full time
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help them deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! About Them Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their company for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Feb 21, 2026
Full time
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help them deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! About Them Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their company for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Organization: Mental Health Association of Rochester/Monroe County Posting Start: 2026-02-18 Job Title: Vice President of Programs & Quality Posting End: 2026-04-30 A Brief Job Description: JOB DESCRIPTION Job Title: Vice President of Programs & Quality FLSA Classification: Exempt Department: Administration Reports To: President/CEO Job Summary: The Vice President of Programs & Quality partners with the President/CEO, the Executive Team, and Program Directors to execute effective program and quality improvement strategies to meet the needs of individuals, families and communities served. These communities include Monroe, Livingston, and Ontario Counties. Responsibilities include oversight and management of all programs and services; leadership/supervision/mentorship; community partnerships; quality assurance and compliance for programs and services; and performs duties of the President/CEO in their absence. Essential Job Duties and Responsibilities: (Additional duties may be assigned) Program Oversight and Management Develops and implements new programs and services that align with agency mission, vision, and strategic plan. Partners with Program Directors to ensure existing programs meet or exceed financial, operational, quality and contract goals/outcomes. Ensures that programs and services are accessible to those in need. Develops budgets and monitors financial expenditures against budgetary plan for all programs and services. Makes financial corrections/decisions as necessary. Provides oversight of all billing related operations including contract management with insurance companies, supervision of staff, documentation processes, quality assurance and billing for services. Provides consistent leadership, supervision and mentoring to staff assigned. Partners with leaders to address any performance issues and fosters opportunities for professional development. Fosters a work environment that embraces diversity, inclusion, trauma-informed services so that staff have support, information, and resources to adequately perform their roles and responsibilities. Represents the agency at community meetings and in partnerships that support and promote the programs and services of the organization. Coordinates grant writing and BID proposals as necessary for the agency's programming and services. Coordinates with clients, customers, volunteers and/or other stakeholders to ensure that programs meet the needs of communities served. Quality Assurance and Compliance Assist with developing and implementing agency policy and procedures that meet compliance with federal/state/local laws and best practices in relation to operations identified in this job description. Collaborates with program directors to ensure all mandatory training is completed on time. Collaborates with program directors to ensure incidents are reported and recommendations to prevent further incidents are implemented. Collaborates with program directors to ensure that outcome measures are appropriate, that data is being collected and reporting is completed as required. Serves as a point of contact with EMR vendor to ensure data is accurately captured to reflect the work conducted and that reports meet regulatory and funder expectations. Reviews data reports with agency staff and leads continuous quality improvement initiatives based on the review of these reports. Other Schedules meetings and appointments (both in person and virtually) as needed. Ensures all attendees have communication regarding meeting location, etc. Documents and distributes accurate notes from meetings in a timely manner. Attends meetings as assigned. Services as liaison for BOD Program Committee Performs duties in the absence of the President/CEO or Program Director. Supervisory Responsibilities: Program Directors, Community Navigator, other positions as assigned. Requirements: Education and Experience: Master's degree in human services or health management. Qualified Health Professional required. 2-5 years of experience working for a not-for-profit Equipment, Machines and Software Used: Ability to operate various office equipment including computer, printer, telephone, fax machine, photocopier, scanner, and calculator. Computer Software: Microsoft Office to include Word, PowerPoint, Outlook, and Excel. NYS motor vehicle license, safe driving record and availability of personal vehicle for work is required. Knowledge, Skills, and Abilities: Excellent communication skills including verbal and written communication. Excellent interpersonal, negation and conflict resolution skills. Ability to work well with a team. Ability to communicate effectively and respond to questions from groups of department heads, managers, customers, and sponsors. Skill in planning and scheduling to establish deadlines and ensure the timely completion of several independent tasks and short-term projects. Strong organizational skills including the ability to manage multiple projects simultaneously. Ability to analyze and solve complex problems. Ability to act with integrity, professionalism, and confidentiality. Ability to gather data, compile information, and prepare reports. Individuals must demonstrate sensitivity, respect, and competency with diverse cultural backgrounds, social identities and practices of community members and be willing to participate in anti-racism focused diversity training to increase skills in this area. Personal lived experience with mental health is preferred. Physical and Mental Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to exert up to 15 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to access and navigate each department at the organization's facilities. Finger dexterity required to operate telephone and computer keyboard. Hearing at a level to enable one to hear normal conversation. Visual requirements of having the ability to read documents, the computer screen, etc. Environmental Conditions: Work is performed in a typical office environment where there is no substantial exposure to adverse environmental conditions unless otherwise directed. Work is expected to be primarily performed onsite. Travel to Livingston and Ontario County offices is required on occasion. Work Hours: The standard work week is 35 hours, Monday-Friday 9:00am-5:00pm. Flexible work hours may be required on occasion. Compensation: Compensation will be in the range of $42-$48/hr.
Feb 21, 2026
Full time
Organization: Mental Health Association of Rochester/Monroe County Posting Start: 2026-02-18 Job Title: Vice President of Programs & Quality Posting End: 2026-04-30 A Brief Job Description: JOB DESCRIPTION Job Title: Vice President of Programs & Quality FLSA Classification: Exempt Department: Administration Reports To: President/CEO Job Summary: The Vice President of Programs & Quality partners with the President/CEO, the Executive Team, and Program Directors to execute effective program and quality improvement strategies to meet the needs of individuals, families and communities served. These communities include Monroe, Livingston, and Ontario Counties. Responsibilities include oversight and management of all programs and services; leadership/supervision/mentorship; community partnerships; quality assurance and compliance for programs and services; and performs duties of the President/CEO in their absence. Essential Job Duties and Responsibilities: (Additional duties may be assigned) Program Oversight and Management Develops and implements new programs and services that align with agency mission, vision, and strategic plan. Partners with Program Directors to ensure existing programs meet or exceed financial, operational, quality and contract goals/outcomes. Ensures that programs and services are accessible to those in need. Develops budgets and monitors financial expenditures against budgetary plan for all programs and services. Makes financial corrections/decisions as necessary. Provides oversight of all billing related operations including contract management with insurance companies, supervision of staff, documentation processes, quality assurance and billing for services. Provides consistent leadership, supervision and mentoring to staff assigned. Partners with leaders to address any performance issues and fosters opportunities for professional development. Fosters a work environment that embraces diversity, inclusion, trauma-informed services so that staff have support, information, and resources to adequately perform their roles and responsibilities. Represents the agency at community meetings and in partnerships that support and promote the programs and services of the organization. Coordinates grant writing and BID proposals as necessary for the agency's programming and services. Coordinates with clients, customers, volunteers and/or other stakeholders to ensure that programs meet the needs of communities served. Quality Assurance and Compliance Assist with developing and implementing agency policy and procedures that meet compliance with federal/state/local laws and best practices in relation to operations identified in this job description. Collaborates with program directors to ensure all mandatory training is completed on time. Collaborates with program directors to ensure incidents are reported and recommendations to prevent further incidents are implemented. Collaborates with program directors to ensure that outcome measures are appropriate, that data is being collected and reporting is completed as required. Serves as a point of contact with EMR vendor to ensure data is accurately captured to reflect the work conducted and that reports meet regulatory and funder expectations. Reviews data reports with agency staff and leads continuous quality improvement initiatives based on the review of these reports. Other Schedules meetings and appointments (both in person and virtually) as needed. Ensures all attendees have communication regarding meeting location, etc. Documents and distributes accurate notes from meetings in a timely manner. Attends meetings as assigned. Services as liaison for BOD Program Committee Performs duties in the absence of the President/CEO or Program Director. Supervisory Responsibilities: Program Directors, Community Navigator, other positions as assigned. Requirements: Education and Experience: Master's degree in human services or health management. Qualified Health Professional required. 2-5 years of experience working for a not-for-profit Equipment, Machines and Software Used: Ability to operate various office equipment including computer, printer, telephone, fax machine, photocopier, scanner, and calculator. Computer Software: Microsoft Office to include Word, PowerPoint, Outlook, and Excel. NYS motor vehicle license, safe driving record and availability of personal vehicle for work is required. Knowledge, Skills, and Abilities: Excellent communication skills including verbal and written communication. Excellent interpersonal, negation and conflict resolution skills. Ability to work well with a team. Ability to communicate effectively and respond to questions from groups of department heads, managers, customers, and sponsors. Skill in planning and scheduling to establish deadlines and ensure the timely completion of several independent tasks and short-term projects. Strong organizational skills including the ability to manage multiple projects simultaneously. Ability to analyze and solve complex problems. Ability to act with integrity, professionalism, and confidentiality. Ability to gather data, compile information, and prepare reports. Individuals must demonstrate sensitivity, respect, and competency with diverse cultural backgrounds, social identities and practices of community members and be willing to participate in anti-racism focused diversity training to increase skills in this area. Personal lived experience with mental health is preferred. Physical and Mental Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to exert up to 15 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to access and navigate each department at the organization's facilities. Finger dexterity required to operate telephone and computer keyboard. Hearing at a level to enable one to hear normal conversation. Visual requirements of having the ability to read documents, the computer screen, etc. Environmental Conditions: Work is performed in a typical office environment where there is no substantial exposure to adverse environmental conditions unless otherwise directed. Work is expected to be primarily performed onsite. Travel to Livingston and Ontario County offices is required on occasion. Work Hours: The standard work week is 35 hours, Monday-Friday 9:00am-5:00pm. Flexible work hours may be required on occasion. Compensation: Compensation will be in the range of $42-$48/hr.
Location:Central London Locations: Central London (Hybrid remote - 2 / 3 days a week in the London office) Job Type: This is a full-time role, working five days per week on a rotating shift pattern. Shifts will vary, our current slots are: 06:00 - 15:00 09:00 - 18:00 14:00 - 23:00 The role also includes regular weekend working, with a current average of one weekend in every four. Why join us? If you love food and technology as much as we do, you'll love life at Vita Mojo. We're on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we're powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they're hoping for. Each and every time. Our Vita Mojo DNA We're proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you'll be joining a supportive team who've always got your back. Our passion for technology and food is matched only by our support for our people. About the role At Vita Mojo, we're transforming how restaurants leverage technology to enhance both operations and the customer experience. As a Customer Support Agent, you'll be at the heart of this transformation, collaborating with top restaurant brands to help them fully utilise the Vita Mojo platform. Your role will involve answering product inquiries, gathering valuable feedback, escalating issues, and acting as the key liaison between our clients and our Client Success, Product, Design, and Development teams. In this fast-paced, cross-functional role, every day will bring new challenges and opportunities. You'll thrive in this position if you enjoy fostering client relationships, translating technical jargon for non-technical users, and deepening your expertise in the inner workings of the Vita Mojo platform. If you're passionate about customer success and eager to become an indispensable resource, this is the perfect opportunity for you The day-to-day Working in a startup means that things often change and we adapt to the growing and changing needs of the business, yet our primary focus remains the same - maintaining a world-class customer support experience and ensuring customers get the most out of Vita Mojo's products and services. Reporting to our Customer Support Manager, your responsibilities will largely cover the following areas: Customer Care - Taking ownership of customer queries and managing expectations at every stage to deliver impactful support. This ranges from prioritising quick responses via email and live chat to receiving customer calls and providing step-by-step guidelines for the resolution of complex issues. Product support - You will have a deep understanding of our products and the ability to configure or troubleshoot a diverse range of customer queries from recently onboarded clients to more complex issues that existing customers may have. Problem solving - You relish the challenge to investigate, diagnose, document, and prioritise customer issues, leveraging internal tools and escalation teams as necessary. This includes reproducing and documenting bugs for the Engineering and Product teams. Operational excellence - You delight the customer with every interaction. You will have a strong pulse on identifying key findings and suggesting product and process improvements to continually optimise performance. This includes updating our internal knowledge hub with information about technical issues and useful discussions with customers. Sharing feature requests and effective workarounds with team members. Key Performance Indicators - You enjoy taking ownership of driving performance metrics to deliver world class service. Some of these include: customer satisfaction (CSAT), time to first response, handle time and ticket resolution rate. About you Previous experience - You've worked in a customer facing role, working with business critical software that is vital to day to day operations. Customer focused - You have a passion for talking to customers all day, every day. You empathise with clients in a genuine way that lets them know you understand their pain points, how they use our suite of products and, more importantly, why. Communication - You're an articulate communicator (both written and verbal). You enjoy crafting clear and concise messages to customers and internal stakeholders alike with the ability to adjust the level of technicality based on the end user. Technically proficient - You genuinely enjoy technology and have the ability to grasp complex concepts relating to Vita Mojo's Operating System. Time management - You're able to balance multiple priorities while working in a high volume environment. Problem solving - You are naturally curious and embrace the challenge of solving problems, both with software and soft skills. Learning from previous obstacles and maintaining a proactive approach to anticipate future problems and act to mitigate their effects. Resilient - You're able to stay focused, adapt and persevere in the face of obstacles. It will be a bonus if you: Have previous experience in a customer support role within a B2B software company Have previously worked in hospitality Have previously used Zendesk or Salesforce in a support capacity Have a basic understanding of web technologies (HTML, CSS) Our Benefits and Ways of Working We're proud of the open, inclusive, and supportive culture we've built, and continue to build Vita Mojo. We operate a hybrid working model with two in-office collaboration days each week. Outside of those, we trust our team to manage their working day in a way that suits them, while being mindful of team needs, collaboration, and business priorities. This means you can flex your time when needed, whether for personal appointments, family responsibilities, or deep focus work as long as you're communicating openly and delivering on your goals. Private Healthcare All team members have access to private medical insurance through Vitality Health, offering fast access to high-quality healthcare, wellbeing resources, and the Vitality Programme. Life Assurance We provide Group Life Assurance through Legal & General, offering financial protection and wellbeing support to your loved ones in the event of your passing. Income Protection Income Protection is offered via Canada Life to support you financially if you're unable to work due to long term illness or injury, with additional support to help you return to work when ready. Learning & Development We believe that when you grow, we all grow. We're proud to support professional development that helps you build transferable skills, whether that's in your current role or to set you up for future success within the company. We're also happy to support learning that's not strictly role specific, as long as it's professionally enhancing and contributes to your broader growth at Vita Mojo. Holiday Allowance Team members receive 25 days of annual leave plus public holidays. This increases with each full year of service, up to 28 days. Carer's Leave We offer one week (five days) of paid leave annually to support team members caring for a loved one. Parental Leave Our enhanced parental leave policy supports all new parents after three months of employment. Primary caregivers receive 16 weeks of full pay, followed by 50% pay for an additional 16 weeks. Secondary caregivers receive four weeks of full pay, plus an additional two weeks after three years of service. Health Leave We offer 12 days of fully paid sick leave annually to support your health and recovery. Birthday Leave Take the day off to celebrate your birthday-it's on us. Social Events We host regular team socials, from monthly in-office drinks to quarterly offsites, celebrating milestones and enjoying time together as a team. Dog-Friendly Office We welcome well-behaved dogs in our offices.
Feb 21, 2026
Full time
Location:Central London Locations: Central London (Hybrid remote - 2 / 3 days a week in the London office) Job Type: This is a full-time role, working five days per week on a rotating shift pattern. Shifts will vary, our current slots are: 06:00 - 15:00 09:00 - 18:00 14:00 - 23:00 The role also includes regular weekend working, with a current average of one weekend in every four. Why join us? If you love food and technology as much as we do, you'll love life at Vita Mojo. We're on a mission to revolutionise the hospitality experience for operators and their customers. Through our smart digital products, we're powering the digital transformation of your favourite pubs, bars and restaurants. And we want a world where everyone gets the meal they're hoping for. Each and every time. Our Vita Mojo DNA We're proud to have built an award-winning digital platform. Vita Mojo is a positive, energetic and forward-thinking place to work, and when you become a Moji, you'll be joining a supportive team who've always got your back. Our passion for technology and food is matched only by our support for our people. About the role At Vita Mojo, we're transforming how restaurants leverage technology to enhance both operations and the customer experience. As a Customer Support Agent, you'll be at the heart of this transformation, collaborating with top restaurant brands to help them fully utilise the Vita Mojo platform. Your role will involve answering product inquiries, gathering valuable feedback, escalating issues, and acting as the key liaison between our clients and our Client Success, Product, Design, and Development teams. In this fast-paced, cross-functional role, every day will bring new challenges and opportunities. You'll thrive in this position if you enjoy fostering client relationships, translating technical jargon for non-technical users, and deepening your expertise in the inner workings of the Vita Mojo platform. If you're passionate about customer success and eager to become an indispensable resource, this is the perfect opportunity for you The day-to-day Working in a startup means that things often change and we adapt to the growing and changing needs of the business, yet our primary focus remains the same - maintaining a world-class customer support experience and ensuring customers get the most out of Vita Mojo's products and services. Reporting to our Customer Support Manager, your responsibilities will largely cover the following areas: Customer Care - Taking ownership of customer queries and managing expectations at every stage to deliver impactful support. This ranges from prioritising quick responses via email and live chat to receiving customer calls and providing step-by-step guidelines for the resolution of complex issues. Product support - You will have a deep understanding of our products and the ability to configure or troubleshoot a diverse range of customer queries from recently onboarded clients to more complex issues that existing customers may have. Problem solving - You relish the challenge to investigate, diagnose, document, and prioritise customer issues, leveraging internal tools and escalation teams as necessary. This includes reproducing and documenting bugs for the Engineering and Product teams. Operational excellence - You delight the customer with every interaction. You will have a strong pulse on identifying key findings and suggesting product and process improvements to continually optimise performance. This includes updating our internal knowledge hub with information about technical issues and useful discussions with customers. Sharing feature requests and effective workarounds with team members. Key Performance Indicators - You enjoy taking ownership of driving performance metrics to deliver world class service. Some of these include: customer satisfaction (CSAT), time to first response, handle time and ticket resolution rate. About you Previous experience - You've worked in a customer facing role, working with business critical software that is vital to day to day operations. Customer focused - You have a passion for talking to customers all day, every day. You empathise with clients in a genuine way that lets them know you understand their pain points, how they use our suite of products and, more importantly, why. Communication - You're an articulate communicator (both written and verbal). You enjoy crafting clear and concise messages to customers and internal stakeholders alike with the ability to adjust the level of technicality based on the end user. Technically proficient - You genuinely enjoy technology and have the ability to grasp complex concepts relating to Vita Mojo's Operating System. Time management - You're able to balance multiple priorities while working in a high volume environment. Problem solving - You are naturally curious and embrace the challenge of solving problems, both with software and soft skills. Learning from previous obstacles and maintaining a proactive approach to anticipate future problems and act to mitigate their effects. Resilient - You're able to stay focused, adapt and persevere in the face of obstacles. It will be a bonus if you: Have previous experience in a customer support role within a B2B software company Have previously worked in hospitality Have previously used Zendesk or Salesforce in a support capacity Have a basic understanding of web technologies (HTML, CSS) Our Benefits and Ways of Working We're proud of the open, inclusive, and supportive culture we've built, and continue to build Vita Mojo. We operate a hybrid working model with two in-office collaboration days each week. Outside of those, we trust our team to manage their working day in a way that suits them, while being mindful of team needs, collaboration, and business priorities. This means you can flex your time when needed, whether for personal appointments, family responsibilities, or deep focus work as long as you're communicating openly and delivering on your goals. Private Healthcare All team members have access to private medical insurance through Vitality Health, offering fast access to high-quality healthcare, wellbeing resources, and the Vitality Programme. Life Assurance We provide Group Life Assurance through Legal & General, offering financial protection and wellbeing support to your loved ones in the event of your passing. Income Protection Income Protection is offered via Canada Life to support you financially if you're unable to work due to long term illness or injury, with additional support to help you return to work when ready. Learning & Development We believe that when you grow, we all grow. We're proud to support professional development that helps you build transferable skills, whether that's in your current role or to set you up for future success within the company. We're also happy to support learning that's not strictly role specific, as long as it's professionally enhancing and contributes to your broader growth at Vita Mojo. Holiday Allowance Team members receive 25 days of annual leave plus public holidays. This increases with each full year of service, up to 28 days. Carer's Leave We offer one week (five days) of paid leave annually to support team members caring for a loved one. Parental Leave Our enhanced parental leave policy supports all new parents after three months of employment. Primary caregivers receive 16 weeks of full pay, followed by 50% pay for an additional 16 weeks. Secondary caregivers receive four weeks of full pay, plus an additional two weeks after three years of service. Health Leave We offer 12 days of fully paid sick leave annually to support your health and recovery. Birthday Leave Take the day off to celebrate your birthday-it's on us. Social Events We host regular team socials, from monthly in-office drinks to quarterly offsites, celebrating milestones and enjoying time together as a team. Dog-Friendly Office We welcome well-behaved dogs in our offices.
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 20, 2026
Contractor
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Part-Time Office Manager Either 3 full days- Monday, Tuesday and Thursday or 4 mornings with Friday off - 24 hours total 32-36k FTE 19,200 - 21,600 actual salary 17.58 - 19.78 per hour Manchester City Centre Please note this is initially a temp contract and all applicants must be available to start immediately Are you an organized and dynamic Office Manager with a knack for keeping things running smoothly? Do you thrive in a vibrant, fast-paced environment? If so, we have an exciting opportunity for you to join our growing Manchester office on a temp-to-perm, part-time basis! What You'll Do: As the Office Manager, you'll play a vital role in ensuring the day-to-day operations of our Manchester site operate seamlessly. Your responsibilities will include: Office Coordination: Manage office catering, stationery orders, and liaise with suppliers for maintenance needs (electricians, plumbers, fire safety checks). New Starter Support: Assist new team members with office tours, access cards, and starter packs to ensure a smooth onboarding experience. Communication: Keep everyone informed by sending out staff communications regarding office policies and event reminders. Collaboration: Work closely with the other two UK office managers to facilitate country-wide events, initiatives, and budget management. Staff Assistance: Address office-related queries and coordinate training sessions when necessary. IT Coordination: Collaborate with IT for laptop courier services and conduct regular IT audits. Administration: Handle employee queries, approval chasing, office announcements, contract documentation, receipt filing, and budget monitoring. Office Tidiness: Maintain a clean and organized workspace, including reminders for the clean desk policy and kitchen upkeep. What We're Looking For: To succeed in this role, you'll need: Proven experience in a similar role or environment. Excellent communication skills to engage with stakeholders at all levels. A talent for multitasking and adapting to change on a daily basis. Meticulous attention to detail coupled with a can-do attitude. Strong organizational and process-oriented skills. The ability to become the 'go-to' person for any office issues that arise. Ready to Make an Impact? If you're excited about this opportunity and ready to contribute to a vibrant team, we want to hear from you! Please send your CV to (url removed) or call (phone number removed) for more info Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 20, 2026
Full time
Part-Time Office Manager Either 3 full days- Monday, Tuesday and Thursday or 4 mornings with Friday off - 24 hours total 32-36k FTE 19,200 - 21,600 actual salary 17.58 - 19.78 per hour Manchester City Centre Please note this is initially a temp contract and all applicants must be available to start immediately Are you an organized and dynamic Office Manager with a knack for keeping things running smoothly? Do you thrive in a vibrant, fast-paced environment? If so, we have an exciting opportunity for you to join our growing Manchester office on a temp-to-perm, part-time basis! What You'll Do: As the Office Manager, you'll play a vital role in ensuring the day-to-day operations of our Manchester site operate seamlessly. Your responsibilities will include: Office Coordination: Manage office catering, stationery orders, and liaise with suppliers for maintenance needs (electricians, plumbers, fire safety checks). New Starter Support: Assist new team members with office tours, access cards, and starter packs to ensure a smooth onboarding experience. Communication: Keep everyone informed by sending out staff communications regarding office policies and event reminders. Collaboration: Work closely with the other two UK office managers to facilitate country-wide events, initiatives, and budget management. Staff Assistance: Address office-related queries and coordinate training sessions when necessary. IT Coordination: Collaborate with IT for laptop courier services and conduct regular IT audits. Administration: Handle employee queries, approval chasing, office announcements, contract documentation, receipt filing, and budget monitoring. Office Tidiness: Maintain a clean and organized workspace, including reminders for the clean desk policy and kitchen upkeep. What We're Looking For: To succeed in this role, you'll need: Proven experience in a similar role or environment. Excellent communication skills to engage with stakeholders at all levels. A talent for multitasking and adapting to change on a daily basis. Meticulous attention to detail coupled with a can-do attitude. Strong organizational and process-oriented skills. The ability to become the 'go-to' person for any office issues that arise. Ready to Make an Impact? If you're excited about this opportunity and ready to contribute to a vibrant team, we want to hear from you! Please send your CV to (url removed) or call (phone number removed) for more info Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Front of House Coordinator - PART-TIME Salary: 28,500 (pro rata 19,000) Hours: 25 hours across 5 days - flexible but must cover core hours 12-2pm Fully Office-based We are excited to be recruiting for a Front of House Coordinator to join a global company on a part-time basis. This role is central to ensuring a smooth and welcoming experience for all visitors, customers, and colleagues, while providing essential support to the Office Manager and wider business operations. This is a fantastic opportunity for someone who is looking to step into a role they can develop and make their own whilst working flexible hours. Key Responsibilities Deliver a high-quality visitor experience, including greeting guests, setting up meeting rooms (with IT requirements), and providing hospitality where needed. Coordinate meeting room bookings and ensure rooms remain clean, tidy, and fully equipped. Manage the front desk and telephone system, ensuring all calls, messages, and emails are handled promptly and professionally. Managing incoming and outgoing mail, parcels, and courier services. Assist with catering arrangements, including food preparation and service when required. Maintaining and ordering office supplies when needed. Support the Office Manager with administrative and facility-related tasks, including purchase orders (SAP) and company car administration. Arranging travel including international flights, trains, hotels and car hire. About You Experience in a front of house, reception, or administrative support role is desirable. Excellent communication and organisational skills, with a professional and approachable manner. Proficient in Microsoft Office and confident using business systems (e.g. SAP). Ability to multitask and prioritise effectively in a busy environment. A proactive team player with strong attention to detail and a commitment to maintaining high standards of presentation and service. Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.
Feb 20, 2026
Full time
Front of House Coordinator - PART-TIME Salary: 28,500 (pro rata 19,000) Hours: 25 hours across 5 days - flexible but must cover core hours 12-2pm Fully Office-based We are excited to be recruiting for a Front of House Coordinator to join a global company on a part-time basis. This role is central to ensuring a smooth and welcoming experience for all visitors, customers, and colleagues, while providing essential support to the Office Manager and wider business operations. This is a fantastic opportunity for someone who is looking to step into a role they can develop and make their own whilst working flexible hours. Key Responsibilities Deliver a high-quality visitor experience, including greeting guests, setting up meeting rooms (with IT requirements), and providing hospitality where needed. Coordinate meeting room bookings and ensure rooms remain clean, tidy, and fully equipped. Manage the front desk and telephone system, ensuring all calls, messages, and emails are handled promptly and professionally. Managing incoming and outgoing mail, parcels, and courier services. Assist with catering arrangements, including food preparation and service when required. Maintaining and ordering office supplies when needed. Support the Office Manager with administrative and facility-related tasks, including purchase orders (SAP) and company car administration. Arranging travel including international flights, trains, hotels and car hire. About You Experience in a front of house, reception, or administrative support role is desirable. Excellent communication and organisational skills, with a professional and approachable manner. Proficient in Microsoft Office and confident using business systems (e.g. SAP). Ability to multitask and prioritise effectively in a busy environment. A proactive team player with strong attention to detail and a commitment to maintaining high standards of presentation and service. Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support click apply for full job details
Feb 20, 2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support click apply for full job details
Guest Experience Manager SE1, London Bridge (nearest station is London Bridge) £38,000 - £40,000 Our client is the UK s leading specialist in commercial property and asset management. They are also an excellent employer who take fabulous care of their much valued staff. Quite possibly the most important appointment of the building, this is a front of house role that gives the building personality and puts life and soul into everyday occupation for guests, additionally assisting and supporting the Facilities Manager in all aspects of service delivery. The role is full time role Monday - Friday. Hours of work 8am - 5pm. Responsibilities Ensuring a warm welcome full of your character for everyone who comes through the doors, forging relationships, remembering names, and implementing little touches that make people smile Owning and embracing the welcome experience and front of house areas, driving standards to make the spaces sparkling, comfortable, welcoming, memorable and useful - whether lobbies, WCs, showers, cycle stores or smokers areas - being house proud and thinking about whether these spaces are working for customers Pursuing outstanding occupier satisfaction in the handling of guests, employees and client events Implementing outstanding reception procedures - call handling, service desk requests, key handling, post and deliveries, bookings of amenity space, problem handling, emergency notifications. Reporting service failures to the Help Desk and owning their resolution. Zero tolerance to damage or poor standards Managing and training own cover - ensuring cover upholds the same standards and experience You are the Building Champion! By being an advocate for the occupiers at every step, you'll help the rest of the team keep the customer at the heart of everything that goes on! Forging friendly and trusted relationships with the people in the building. Regularly reviewing all building amenities and engage with occupiers through meetings and surveys to identify changes in requirements - foldable bike storage / charging for e-bikes and scooters - just a couple of examples! Identifying initiatives such as lunchtime run or yoga clubs - and promoting local amenities that people should know about - for example, green spaces, new shops and restaurants, local events etc Secure a budget to mark seasonal events in style and appropriate to the building and its people. Liaise with other GXMs across the network to explore services and amenities offered elsewhere. Maintaining the building s website ensuring content is up to date, and working with appointed design agency to keep it relevant, engaging and offering a great user experience Creating and managing content for the buildings social channels on Instagram and LinkedIn. If you are a resilient and enthusiastic individual eager to grow and develop - with the ability to self manage and show initiative, then please reach out. We are keen to hear from friendly and approachable candidates with experience working within a similar role
Feb 20, 2026
Full time
Guest Experience Manager SE1, London Bridge (nearest station is London Bridge) £38,000 - £40,000 Our client is the UK s leading specialist in commercial property and asset management. They are also an excellent employer who take fabulous care of their much valued staff. Quite possibly the most important appointment of the building, this is a front of house role that gives the building personality and puts life and soul into everyday occupation for guests, additionally assisting and supporting the Facilities Manager in all aspects of service delivery. The role is full time role Monday - Friday. Hours of work 8am - 5pm. Responsibilities Ensuring a warm welcome full of your character for everyone who comes through the doors, forging relationships, remembering names, and implementing little touches that make people smile Owning and embracing the welcome experience and front of house areas, driving standards to make the spaces sparkling, comfortable, welcoming, memorable and useful - whether lobbies, WCs, showers, cycle stores or smokers areas - being house proud and thinking about whether these spaces are working for customers Pursuing outstanding occupier satisfaction in the handling of guests, employees and client events Implementing outstanding reception procedures - call handling, service desk requests, key handling, post and deliveries, bookings of amenity space, problem handling, emergency notifications. Reporting service failures to the Help Desk and owning their resolution. Zero tolerance to damage or poor standards Managing and training own cover - ensuring cover upholds the same standards and experience You are the Building Champion! By being an advocate for the occupiers at every step, you'll help the rest of the team keep the customer at the heart of everything that goes on! Forging friendly and trusted relationships with the people in the building. Regularly reviewing all building amenities and engage with occupiers through meetings and surveys to identify changes in requirements - foldable bike storage / charging for e-bikes and scooters - just a couple of examples! Identifying initiatives such as lunchtime run or yoga clubs - and promoting local amenities that people should know about - for example, green spaces, new shops and restaurants, local events etc Secure a budget to mark seasonal events in style and appropriate to the building and its people. Liaise with other GXMs across the network to explore services and amenities offered elsewhere. Maintaining the building s website ensuring content is up to date, and working with appointed design agency to keep it relevant, engaging and offering a great user experience Creating and managing content for the buildings social channels on Instagram and LinkedIn. If you are a resilient and enthusiastic individual eager to grow and develop - with the ability to self manage and show initiative, then please reach out. We are keen to hear from friendly and approachable candidates with experience working within a similar role
PADDINGTON PARTNERSHIP
City Of Westminster, London
A fantastic opportunity has arisen for an organised and self-starting professional to lead on events and marketing for Grand Union Business Improvement District. Job Overview The Events and Marketing Manager will be responsible for planning, delivering and promoting events for our BID members, communicating the work of the BID and celebrating our achievements. Job Description This role comprises both business to business and business to consumer functions, and we are seeking candidates with experience of both. Events: Devising, planning and delivering networking, wellbeing and competitive socialising events for BID members. Working with estate teams, local operators and venues to develop and deliver future events. Undertaking evaluations and feedback surveys to continually grow the BID's offer and ensure it remains responsive and relevant to our members. Supporting the Community team in all promotion and marketing of their multi-company volunteering events. Helping the community team at volunteer events from time to time as required. Adding value to events planned and delivered in or adjacent to the BID area by estates, landlords and local suppliers. Marketing: Promoting individual projects and services within the BID's portfolio to BID members, including a thriving volunteering programme, a wellbeing series, competitive socialising events and cross-company sector-based employee networks. Maintaining and building a list of third-party digital and media platforms across the BID area to drive engagement with our events and raise awareness of the BID. These include apps, big screens, building and estate communication systems. Planning and delivering a content strategy including web articles promoting the BID's achievements, volunteering impact, newsletters and social media content (LinkedIn, Instagram, X, BlueSky, YouTube). Growing follower numbers and engagement to reach a wider audience. Drafting and publishing monthly e-newsletters and alerts to BID members and stakeholders and continuing to drive sign-ups. Maintaining use of standardised promotional templates for colleagues for events, keeping all branding, messaging and visuals cohesive. Securing offers and promoting Paddington amenities through digital and social media. Adding offers, events and competitions to estates and building app platforms. Regularly updating food and beverage information on the BID website to reflect new openings and local offers. Maintaining and regularly refreshing an extensive photographic and video library, commissioning new photography and videography as required. Maintaining the BID's website, and overseeing its growth as the BID develops, liaising with the website's external freelancers and agencies as appropriate. Commissioning, updating and distributing printed collateral that promotes the BID's assets; devising new collateral that responds to business ideas and needs, celebrates the location and meets consumer requirements. Supporting the team with the production of the BID's annual report and impact report. Stakeholder Engagement: Executing a stakeholder engagement programme and communications strategy with BID members, voluntary contributors, community partners and key stakeholder agencies, regularly meeting colleagues from member companies to listen and shape the BID's offer. Maintaining a strong network of communications and public affairs leads at BID member companies and fostering ongoing relationships. Acting as first point of contact for communications teams and retained agencies from BID member companies and stakeholders. Likewise handling all press enquiries. Collaborating with BID members and stakeholders, their retained PR agencies and in-house communication teams to ensure consistent messaging, and phased content. Person Specification We are seeking someone who is highly motivated with project and event management experience, partnership working and stakeholder engagement skills. Required education and experience: Degree level or equivalent. Three years' relevant post qualification work experience including event delivery, and marketing. (Essential) Experience delivering a complex organisational communications strategy comprising electronic and printed collateral, websites and social media channels. (Essential) Experience developing and managing PR campaigns and responding to opportunities to gain positive PR. (Essential) Experience of using website content management systems, photo editing software, paid and unpaid social media, desktop publishing packages to design and produce engaging electronic and printed marketing collateral. (Essential) Experience of working with or representing BIDs, businesses or business organisations. (Essential) Experience of working with communities and local stakeholders, communicating sometimes complex projects, including infrastructure schemes. (Desirable) Experience of using customer relationship management databases and email marketing software to market activities, events and services. (Desirable) Required skills and competencies: An efficient, proactive team member, capable of working on multiple projects and activities, simultaneously maintaining high levels of good customer service and stakeholder relationships when under pressure. (Essential) Exceptional written and verbal communication skills with ability to write creatively for a range of media and audiences. (Essential) Able to communicate professionally and confidently to a range of stakeholders in the private, public and third sectors to influence and encourage co-operation, and have the diplomacy to manage the needs of a number of different partners. (Essential) Able to carry out business and content planning within a communications and PR framework. (Essential) Insightful marketing professional, able to build and develop consumer audiences and target initiatives effectively through print, paid and unpaid social media. (Essential) Able to prioritise own workload and to work to tight deadlines. (Essential) Confident user of MS Office, web content management systems, email marketing platforms and social media channels. (Essential) Interest in BIDs and/or the Paddington area as a place in which to live, spend leisure time, work and do business. (Desirable) Awareness of equal opportunities and health and safety. (Essential) Place of Work You will be based at The Paddington Partnership's offices in Paddington in London. You will be expected to travel to visit various members' premises as part of your daily activities, for which journey costs can be reclaimed. This is full time role that requires regular attendance in the office. Hours: Monday to Friday 9.00 a.m. to 5.00 p.m. with one hour for lunch. Occasional weekend and evening working, for which time off in lieu will be given. Holiday: 25 days per annum plus paid public holidays and Christmas closure. Employee benefits: The Paddington Partnership subscribes to an Employee Assistance Programme which you can utilise confidentially throughout your employment with us. You will be automatically enrolled on the employee pension scheme. The Paddington Partnership will contribute to your pension throughout your employment, unless you choose to opt out. Moving house day. 4pm finish on Fridays (subject to diaries). Eye test and podiatry appointment. Probationary period: Appointment will be subject to satisfactory references and a probationary period of six months. Full office attendance will be required during your probationary period. How to apply: A CV and covering letter should be submitted, setting out why you think you would be a great fit for this role Apply by: 5pm on Monday 9 March 2026. Interviews will be held on Friday 20 March 2026. Due to the volume of applicants we regret that we may not be able to reply to those applicants who have not been short-listed.
Feb 20, 2026
Seasonal
A fantastic opportunity has arisen for an organised and self-starting professional to lead on events and marketing for Grand Union Business Improvement District. Job Overview The Events and Marketing Manager will be responsible for planning, delivering and promoting events for our BID members, communicating the work of the BID and celebrating our achievements. Job Description This role comprises both business to business and business to consumer functions, and we are seeking candidates with experience of both. Events: Devising, planning and delivering networking, wellbeing and competitive socialising events for BID members. Working with estate teams, local operators and venues to develop and deliver future events. Undertaking evaluations and feedback surveys to continually grow the BID's offer and ensure it remains responsive and relevant to our members. Supporting the Community team in all promotion and marketing of their multi-company volunteering events. Helping the community team at volunteer events from time to time as required. Adding value to events planned and delivered in or adjacent to the BID area by estates, landlords and local suppliers. Marketing: Promoting individual projects and services within the BID's portfolio to BID members, including a thriving volunteering programme, a wellbeing series, competitive socialising events and cross-company sector-based employee networks. Maintaining and building a list of third-party digital and media platforms across the BID area to drive engagement with our events and raise awareness of the BID. These include apps, big screens, building and estate communication systems. Planning and delivering a content strategy including web articles promoting the BID's achievements, volunteering impact, newsletters and social media content (LinkedIn, Instagram, X, BlueSky, YouTube). Growing follower numbers and engagement to reach a wider audience. Drafting and publishing monthly e-newsletters and alerts to BID members and stakeholders and continuing to drive sign-ups. Maintaining use of standardised promotional templates for colleagues for events, keeping all branding, messaging and visuals cohesive. Securing offers and promoting Paddington amenities through digital and social media. Adding offers, events and competitions to estates and building app platforms. Regularly updating food and beverage information on the BID website to reflect new openings and local offers. Maintaining and regularly refreshing an extensive photographic and video library, commissioning new photography and videography as required. Maintaining the BID's website, and overseeing its growth as the BID develops, liaising with the website's external freelancers and agencies as appropriate. Commissioning, updating and distributing printed collateral that promotes the BID's assets; devising new collateral that responds to business ideas and needs, celebrates the location and meets consumer requirements. Supporting the team with the production of the BID's annual report and impact report. Stakeholder Engagement: Executing a stakeholder engagement programme and communications strategy with BID members, voluntary contributors, community partners and key stakeholder agencies, regularly meeting colleagues from member companies to listen and shape the BID's offer. Maintaining a strong network of communications and public affairs leads at BID member companies and fostering ongoing relationships. Acting as first point of contact for communications teams and retained agencies from BID member companies and stakeholders. Likewise handling all press enquiries. Collaborating with BID members and stakeholders, their retained PR agencies and in-house communication teams to ensure consistent messaging, and phased content. Person Specification We are seeking someone who is highly motivated with project and event management experience, partnership working and stakeholder engagement skills. Required education and experience: Degree level or equivalent. Three years' relevant post qualification work experience including event delivery, and marketing. (Essential) Experience delivering a complex organisational communications strategy comprising electronic and printed collateral, websites and social media channels. (Essential) Experience developing and managing PR campaigns and responding to opportunities to gain positive PR. (Essential) Experience of using website content management systems, photo editing software, paid and unpaid social media, desktop publishing packages to design and produce engaging electronic and printed marketing collateral. (Essential) Experience of working with or representing BIDs, businesses or business organisations. (Essential) Experience of working with communities and local stakeholders, communicating sometimes complex projects, including infrastructure schemes. (Desirable) Experience of using customer relationship management databases and email marketing software to market activities, events and services. (Desirable) Required skills and competencies: An efficient, proactive team member, capable of working on multiple projects and activities, simultaneously maintaining high levels of good customer service and stakeholder relationships when under pressure. (Essential) Exceptional written and verbal communication skills with ability to write creatively for a range of media and audiences. (Essential) Able to communicate professionally and confidently to a range of stakeholders in the private, public and third sectors to influence and encourage co-operation, and have the diplomacy to manage the needs of a number of different partners. (Essential) Able to carry out business and content planning within a communications and PR framework. (Essential) Insightful marketing professional, able to build and develop consumer audiences and target initiatives effectively through print, paid and unpaid social media. (Essential) Able to prioritise own workload and to work to tight deadlines. (Essential) Confident user of MS Office, web content management systems, email marketing platforms and social media channels. (Essential) Interest in BIDs and/or the Paddington area as a place in which to live, spend leisure time, work and do business. (Desirable) Awareness of equal opportunities and health and safety. (Essential) Place of Work You will be based at The Paddington Partnership's offices in Paddington in London. You will be expected to travel to visit various members' premises as part of your daily activities, for which journey costs can be reclaimed. This is full time role that requires regular attendance in the office. Hours: Monday to Friday 9.00 a.m. to 5.00 p.m. with one hour for lunch. Occasional weekend and evening working, for which time off in lieu will be given. Holiday: 25 days per annum plus paid public holidays and Christmas closure. Employee benefits: The Paddington Partnership subscribes to an Employee Assistance Programme which you can utilise confidentially throughout your employment with us. You will be automatically enrolled on the employee pension scheme. The Paddington Partnership will contribute to your pension throughout your employment, unless you choose to opt out. Moving house day. 4pm finish on Fridays (subject to diaries). Eye test and podiatry appointment. Probationary period: Appointment will be subject to satisfactory references and a probationary period of six months. Full office attendance will be required during your probationary period. How to apply: A CV and covering letter should be submitted, setting out why you think you would be a great fit for this role Apply by: 5pm on Monday 9 March 2026. Interviews will be held on Friday 20 March 2026. Due to the volume of applicants we regret that we may not be able to reply to those applicants who have not been short-listed.
?Hours:Monday Friday 8am 4.30pm Salary: £26K-£28K (dependant on experience) plus competitive bonus structure - OTE exceeding £10,000 in this already established role Benefits:20 Holidays +BankHolidays, attractive pension scheme,Perkboxmembership, company car Location:Northampton, UK (travel required) Reporting to:Branch manager Company Description Quest Employment is a leading recruitment specialist within the Midlands, offering temporary and permanent staffing solutions across various sectors. With an emphasis on 'People are our Priority', Quest aims to match the right candidate to the right role for every client. The company has over 30 years of successful services and strong relationships with local and global brands, serving industries like Office Support, Accounting, Manufacturing, and more. Role Description This is a full-time role in Northampton for a Recruitment Consultant at Quest Employment. Northampton is a well established and busy office, you'll be placed onto a hot desk with immediate roles to fill and clients to look after. The role involves tasks such as new business development activity, attending client meetings, consulting with clients and candidates, conducting interviews, effective communication with stakeholders, and proficient recruiting activities. Responsibilities New business development via sales calls, emails & face to face meetings Management of large existing client accounts Advertise active roles through all available means Actively source and qualify candidates Manage the client's needs and expectations Regularly attend client sites to gauge & improve service levels Maintaining strong relationships with workers, clients & colleagues Maintain high levels of compliance Perks Clear, uncapped & generous commission structure, based on branch profits rather than individual desks (expected £6,000-£10,000 individual commission p/annum - totally uncapped, plus individual sales related bonuses) Extra holiday (you get your birthday off, an extra day off for attending our AGM & an extra day holiday for each year you work for Quest) Annual pay increases (increase on your basic salary based on % of basic + % of commission earned so the more you earn in commission, the more your basic increases the following year) Free parking Monthly free team lunches Professional qualifications paid for by the business (NVQ's, REC etc.) & time given to study Internal & external training courses provided each year for every member of staff Career development programs & internal progression paths Quest Perks (or Querks) including; access to a 24/7 GP for you & your household, discounts on supermarkets & fuel, cashback & discounts on over 4,000 online retailers, free mental health counsellor, free physio therapy, discounted gym membership, money off cinema tickets & meals out and much more 2+ fully paid company events per year (including a 1+ ticket for the Christmas party & overnight stay in a 5 hotel) Charity fundraising activities through optional team building activities Requirements for applicants Experience in a busy 360 recruitment role is a must Experience in business to business sales Strong Communication skills Excellent interpersonal skills Interviewing skills Ability to work collaboratively in a team environment but also self manage A positive & 'can do' attitude We are looking to hire as soon as possible Employment is subject to reference. JBRP1_UKTJ
Feb 20, 2026
Full time
?Hours:Monday Friday 8am 4.30pm Salary: £26K-£28K (dependant on experience) plus competitive bonus structure - OTE exceeding £10,000 in this already established role Benefits:20 Holidays +BankHolidays, attractive pension scheme,Perkboxmembership, company car Location:Northampton, UK (travel required) Reporting to:Branch manager Company Description Quest Employment is a leading recruitment specialist within the Midlands, offering temporary and permanent staffing solutions across various sectors. With an emphasis on 'People are our Priority', Quest aims to match the right candidate to the right role for every client. The company has over 30 years of successful services and strong relationships with local and global brands, serving industries like Office Support, Accounting, Manufacturing, and more. Role Description This is a full-time role in Northampton for a Recruitment Consultant at Quest Employment. Northampton is a well established and busy office, you'll be placed onto a hot desk with immediate roles to fill and clients to look after. The role involves tasks such as new business development activity, attending client meetings, consulting with clients and candidates, conducting interviews, effective communication with stakeholders, and proficient recruiting activities. Responsibilities New business development via sales calls, emails & face to face meetings Management of large existing client accounts Advertise active roles through all available means Actively source and qualify candidates Manage the client's needs and expectations Regularly attend client sites to gauge & improve service levels Maintaining strong relationships with workers, clients & colleagues Maintain high levels of compliance Perks Clear, uncapped & generous commission structure, based on branch profits rather than individual desks (expected £6,000-£10,000 individual commission p/annum - totally uncapped, plus individual sales related bonuses) Extra holiday (you get your birthday off, an extra day off for attending our AGM & an extra day holiday for each year you work for Quest) Annual pay increases (increase on your basic salary based on % of basic + % of commission earned so the more you earn in commission, the more your basic increases the following year) Free parking Monthly free team lunches Professional qualifications paid for by the business (NVQ's, REC etc.) & time given to study Internal & external training courses provided each year for every member of staff Career development programs & internal progression paths Quest Perks (or Querks) including; access to a 24/7 GP for you & your household, discounts on supermarkets & fuel, cashback & discounts on over 4,000 online retailers, free mental health counsellor, free physio therapy, discounted gym membership, money off cinema tickets & meals out and much more 2+ fully paid company events per year (including a 1+ ticket for the Christmas party & overnight stay in a 5 hotel) Charity fundraising activities through optional team building activities Requirements for applicants Experience in a busy 360 recruitment role is a must Experience in business to business sales Strong Communication skills Excellent interpersonal skills Interviewing skills Ability to work collaboratively in a team environment but also self manage A positive & 'can do' attitude We are looking to hire as soon as possible Employment is subject to reference. JBRP1_UKTJ
Murphy is recruiting for a SEnior Design Coordinator to work with Energy on Norfolk Offshore Wind Zone Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
Feb 20, 2026
Full time
Murphy is recruiting for a SEnior Design Coordinator to work with Energy on Norfolk Offshore Wind Zone Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
About this Role This is a hands on leadership role that blends day to day execution with strategic impact, with the balance shifting to match business needs. During business as usual periods, you can expect roughly 60% hands on work and 40% strategic focus. At times such as tender submissions, key strategic initiatives, or when additional Case Control support is needed, that balance may shift. We're looking for someone who enjoys this variety-someone who's comfortable rolling up their sleeves while also stepping back to think strategically, and who can confidently operate across both tactical and big picture responsibilities. Responsibilities: Courier & Distribution Operations Book courier deliveries and collections, ensuring cut off compliance Generate shipping and return labels for global deliveries Manage same day and urgent customer requests Monitor shipment tracking and log all sendaways/returns Handle courier delays, failures, and rebookings Coordinate with dedicated driver on daily pickups/deliveries Supply Chain Execution Order and maintain physical supplies with reorder management Oversee inventory tracking and stock availability Coordinate packing and shipping of materials from Oxford lab and other Diagnexia sites (hands on as needed) Liaise with suppliers on delivery schedules and issue resolution Ensure shipping materials, labels, tamper proof tape stocked at all sites Operational Quality Log incidents and create Freshdesk/ClickUp records Investigate and report sample transport incidents (temperature excursions, delays, damage) with root cause analysis Monitor logger data Maintain daily shipment reports and inventory levels Actively manage courier and supplier performance, especially during service issues Coordinate logistics setup for new client implementations (site access, courier arrangements, supply delivery) Respond to urgent BDM/customer support logistics requests Provide cover for Oxford lab logistics needs Vendor & Contract Management Own courier relationships and negotiate service contracts Proactively manage courier and supplier performance, escalating and resolving service issues Manage dedicated driver (performance, insurance/tax compliance, scheduling) Conduct vendor performance reviews and annual competitive tendering (RFP process) Enforce SLAs and manage escalations Coordinate logistics requirements for new client implementations (site access, courier setup, initial supply delivery) Cost Optimisation Drive towards cost per shipment targets set by Senior Director Analyse shipping data and identify cost reduction opportunities Implement cost efficient materials and packaging standards Model logistics costs for business planning Strategic Planning Design logistics network for site scaling as client base doubles Plan capacity for same day services and geographic expansion Develop business continuity and process improvement plans Drive logistics automation and technology implementation Asset & Technology Management Manage tracking asset portfolio and scaling decisions Establish logistics KPIs and reporting dashboards Evaluate and implement logistics technology solutions Governance & Compliance Ensure compliance with pathology sample transport regulations (UN3373, Royal Mail restrictions) Maintain specimen chain integrity Manage incident response for sample transport failures (delays, temperature excursions, lost specimens) Ensure proper sample packaging standards and staff training on biological specimen handling Support UKAS accreditation for logistics processes Establish logistics KPIs and reporting dashboards Cross functional coordination with Case Control, Lab Operations, Service Excellence Train and maintain Case Control backup coverage for absences Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness. Required Skills and Experience: 2+ years logistics/supply chain experience with progression from execution to strategic work Experience with biological specimen or clinical sample transport (or other regulated/hazardous materials logistics) Understanding of cold chain management and temperature monitoring requirements Must be comfortable doing hands on daily execution - this isn't a pure strategy role Proven ability to manage vendor relationships and negotiate contracts Strong analytical skills for cost modelling and performance analysis Experience in regulated environments (healthcare/clinical desirable) Self sufficient operator who can work independently Located within commutable distance of Oxford for 3-4 days/week presence Able to flex between detailed execution and strategic thinking without losing quality in either Comfortable working independently with minimal day to day supervision Proven ability to prioritise when operational demands conflict with strategic projects Experience supporting tender/bid responses with logistics content and costings Experience coordinating logistics for new site/client onboarding in multi site operations What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting, challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectionate or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
Feb 19, 2026
Full time
About this Role This is a hands on leadership role that blends day to day execution with strategic impact, with the balance shifting to match business needs. During business as usual periods, you can expect roughly 60% hands on work and 40% strategic focus. At times such as tender submissions, key strategic initiatives, or when additional Case Control support is needed, that balance may shift. We're looking for someone who enjoys this variety-someone who's comfortable rolling up their sleeves while also stepping back to think strategically, and who can confidently operate across both tactical and big picture responsibilities. Responsibilities: Courier & Distribution Operations Book courier deliveries and collections, ensuring cut off compliance Generate shipping and return labels for global deliveries Manage same day and urgent customer requests Monitor shipment tracking and log all sendaways/returns Handle courier delays, failures, and rebookings Coordinate with dedicated driver on daily pickups/deliveries Supply Chain Execution Order and maintain physical supplies with reorder management Oversee inventory tracking and stock availability Coordinate packing and shipping of materials from Oxford lab and other Diagnexia sites (hands on as needed) Liaise with suppliers on delivery schedules and issue resolution Ensure shipping materials, labels, tamper proof tape stocked at all sites Operational Quality Log incidents and create Freshdesk/ClickUp records Investigate and report sample transport incidents (temperature excursions, delays, damage) with root cause analysis Monitor logger data Maintain daily shipment reports and inventory levels Actively manage courier and supplier performance, especially during service issues Coordinate logistics setup for new client implementations (site access, courier arrangements, supply delivery) Respond to urgent BDM/customer support logistics requests Provide cover for Oxford lab logistics needs Vendor & Contract Management Own courier relationships and negotiate service contracts Proactively manage courier and supplier performance, escalating and resolving service issues Manage dedicated driver (performance, insurance/tax compliance, scheduling) Conduct vendor performance reviews and annual competitive tendering (RFP process) Enforce SLAs and manage escalations Coordinate logistics requirements for new client implementations (site access, courier setup, initial supply delivery) Cost Optimisation Drive towards cost per shipment targets set by Senior Director Analyse shipping data and identify cost reduction opportunities Implement cost efficient materials and packaging standards Model logistics costs for business planning Strategic Planning Design logistics network for site scaling as client base doubles Plan capacity for same day services and geographic expansion Develop business continuity and process improvement plans Drive logistics automation and technology implementation Asset & Technology Management Manage tracking asset portfolio and scaling decisions Establish logistics KPIs and reporting dashboards Evaluate and implement logistics technology solutions Governance & Compliance Ensure compliance with pathology sample transport regulations (UN3373, Royal Mail restrictions) Maintain specimen chain integrity Manage incident response for sample transport failures (delays, temperature excursions, lost specimens) Ensure proper sample packaging standards and staff training on biological specimen handling Support UKAS accreditation for logistics processes Establish logistics KPIs and reporting dashboards Cross functional coordination with Case Control, Lab Operations, Service Excellence Train and maintain Case Control backup coverage for absences Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness. Required Skills and Experience: 2+ years logistics/supply chain experience with progression from execution to strategic work Experience with biological specimen or clinical sample transport (or other regulated/hazardous materials logistics) Understanding of cold chain management and temperature monitoring requirements Must be comfortable doing hands on daily execution - this isn't a pure strategy role Proven ability to manage vendor relationships and negotiate contracts Strong analytical skills for cost modelling and performance analysis Experience in regulated environments (healthcare/clinical desirable) Self sufficient operator who can work independently Located within commutable distance of Oxford for 3-4 days/week presence Able to flex between detailed execution and strategic thinking without losing quality in either Comfortable working independently with minimal day to day supervision Proven ability to prioritise when operational demands conflict with strategic projects Experience supporting tender/bid responses with logistics content and costings Experience coordinating logistics for new site/client onboarding in multi site operations What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting, challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectionate or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are seeking a proactive and skilled IT Technician to play a key role in delivering high quality IT support services and contributing to project work across the Harris Federation. Based at our Croydon Head Office and supporting our Academies, you will operate as a roaming technician, providing cover for short term absences, vacancies and periods of increased demand. Your flexibility and expertise will help ensure that Group ICT consistently delivers exceptional, ITIL aligned services to our staff and students. This is a dynamic and rewarding opportunity to work across a diverse network and make a meaningful impact on IT systems that help to transform education across London. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FORWe are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly. We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Feb 19, 2026
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are seeking a proactive and skilled IT Technician to play a key role in delivering high quality IT support services and contributing to project work across the Harris Federation. Based at our Croydon Head Office and supporting our Academies, you will operate as a roaming technician, providing cover for short term absences, vacancies and periods of increased demand. Your flexibility and expertise will help ensure that Group ICT consistently delivers exceptional, ITIL aligned services to our staff and students. This is a dynamic and rewarding opportunity to work across a diverse network and make a meaningful impact on IT systems that help to transform education across London. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FORWe are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly. We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
American Hardwood Export Council
Kensington And Chelsea, London
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Feb 19, 2026
Full time
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Customer Service Executive Location: Hybrid (Portsmouth 3 days from home after probation) Start Date: 16th March 2026 Salary: £26,210 rising to £30,300 within 12-24 months. Looking to build a long-term career in customer service with real progression? We re partnering with a leading UK service provider to recruit Customer Service Executives to join their specialist Travel Insurance team. This is a varied, fast-paced role where you ll support customers through a range of enquiries - providing reassurance, solutions and a high standard of care every step of the way. The role - Managing customer enquiries via phone and email Providing clear updates and working towards effective resolutions Handling a busy workload in a structured, deadline-driven environment Liaising with third parties to ensure smooth outcomes Supporting vulnerable customers with empathy and professionalism Completing detailed administrative tasks accurately Working within regulatory and compliance guidelines Working hours - 40 hours per week Shift rota between 7:15am 8:45pm Monday to Sunday, working one weekend on/one weekend off Late shift required only 1 week in every 6 What we re looking for - MUST be available to interview on 25th/27th February 2026 Previous call centre or customer service experience Strong communication and problem-solving skills Confident handling customers from first contact through to resolution Comfortable working in a fast-paced environment Good administrative and Microsoft Office skills What s in it for you? Starting salary of £26,210, increasing to £30,300 within 12-24 months 28 days holiday, rising to 38 days with service Hybrid working (equipment provided) Career progression opportunities Pension scheme Health & Wellbeing Programme Simply Health cover (dental, optical, medical) Travel & medical insurance discounts Gym discounts Cycle-to-work scheme Free onsite parking & canteen Please call the Commercial Desk (Molly/Fran) for more information, or submit your CV to be considered.
Feb 19, 2026
Full time
Customer Service Executive Location: Hybrid (Portsmouth 3 days from home after probation) Start Date: 16th March 2026 Salary: £26,210 rising to £30,300 within 12-24 months. Looking to build a long-term career in customer service with real progression? We re partnering with a leading UK service provider to recruit Customer Service Executives to join their specialist Travel Insurance team. This is a varied, fast-paced role where you ll support customers through a range of enquiries - providing reassurance, solutions and a high standard of care every step of the way. The role - Managing customer enquiries via phone and email Providing clear updates and working towards effective resolutions Handling a busy workload in a structured, deadline-driven environment Liaising with third parties to ensure smooth outcomes Supporting vulnerable customers with empathy and professionalism Completing detailed administrative tasks accurately Working within regulatory and compliance guidelines Working hours - 40 hours per week Shift rota between 7:15am 8:45pm Monday to Sunday, working one weekend on/one weekend off Late shift required only 1 week in every 6 What we re looking for - MUST be available to interview on 25th/27th February 2026 Previous call centre or customer service experience Strong communication and problem-solving skills Confident handling customers from first contact through to resolution Comfortable working in a fast-paced environment Good administrative and Microsoft Office skills What s in it for you? Starting salary of £26,210, increasing to £30,300 within 12-24 months 28 days holiday, rising to 38 days with service Hybrid working (equipment provided) Career progression opportunities Pension scheme Health & Wellbeing Programme Simply Health cover (dental, optical, medical) Travel & medical insurance discounts Gym discounts Cycle-to-work scheme Free onsite parking & canteen Please call the Commercial Desk (Molly/Fran) for more information, or submit your CV to be considered.
Senior Software Engineer (C++ / Windows Desktop) Warrington Full-Time 48,000- 52,000 + Bonus About The Company We're partnered with an organisation who design and manufacture high-performance systems used in cutting-edge scientific and industrial research. They are a medium-sized organisation with a collaborative, close-knit culture. The software team is small (currently four engineers), highly skilled and plays a central role in delivering mission-critical systems that scientists rely on every day. The Opportunity We are seeking a Senior Software Engineer with strong expertise in C++ Windows desktop development to take a leading role in their flagship scientific application. This is not a maintenance-only role. You will: Lead development of a Windows desktop application written in C++ Control and interface with highly specialised scientific instrumentation Develop features that enable scientists to configure experiments, acquire data and perform analysis Optimise performance, improve security, and resolve complex technical issues Help ensure compliance as we expand into new global markets You'll be stepping into a key position within the team. With upcoming succession planning over the next 12 months, this role offers the opportunity to take increasing technical ownership and leadership responsibility. What You'll Be Doing Design, develop and maintain Windows desktop applications in C++ Enhance GUI functionality and user experience (RAD Studio preferred; Visual Studio also considered) Collaborate closely with scientists and engineers to implement data acquisition and analysis features Troubleshoot software issues, including critical release fixes where sound technical judgement is essential Contribute to compliance, performance optimisation and security improvements Provide occasional technical support input where required Produce clear documentation to support long-term maintainability This is effectively a full-stack desktop role - spanning UI design, application logic and system-level integration. About the Team 4-person software team Embedded developers supporting hardware integration A collaborative engineering environment within a manufacturing setting Strong knowledge-sharing culture Opportunity to learn from senior team members ahead of planned retirement transitions You'll be someone the team can trust, particularly when making technical decisions during high-pressure release situations. Essential Skills & Experience Minimum 5 years' experience developing Windows desktop applications in C++ Strong experience in desktop GUI development Experience with RAD Studio (desirable) or Visual Studio Strong analytical and problem-solving skills Experience leading or taking ownership of software projects Excellent communication skills across technical and non-technical stakeholders Desirable Experience Scientific, research, or manufacturing environments Developing GUI applications for scientific users Data acquisition or statistical data analysis APIs and inter-process communication Exposure to vacuum systems or laboratory equipment Understanding of compliance requirements for regulated markets BSc (or higher) in Computer Science or related discipline Working Arrangements Full-time, permanent 36.5 hours per week Monday to Friday Early finish on Fridays Initially on-site (5 days per week) Potential for ad hoc flexibility after probation (by discussion) Salary & Benefits 48,000- 52,000 per annum (dependent on experience) Annual company performance bonus Christmas bonus Annual July salary review (consistently awarded over the past 10 years) 23 days annual leave + bank holidays (increasing up to 29 days + bank holidays) Private healthcare after two years' service Group Personal Pension Scheme Free on-site parking Professional development opportunities Interview Process Initial Zoom interview with Hiring Manager On-site technical interview with senior team members and Director Final commercial discussion Who This Role Suits This position is ideal for an experienced C++ desktop engineer who: Enjoys building robust, high-performance software Is confident taking technical ownership and leading projects Wants to work on meaningful scientific applications Values stability, long-term progression and technical depth over short-term churn If you're ready to play a key role in shaping mission-critical scientific software, we'd love to hear from you.
Feb 19, 2026
Full time
Senior Software Engineer (C++ / Windows Desktop) Warrington Full-Time 48,000- 52,000 + Bonus About The Company We're partnered with an organisation who design and manufacture high-performance systems used in cutting-edge scientific and industrial research. They are a medium-sized organisation with a collaborative, close-knit culture. The software team is small (currently four engineers), highly skilled and plays a central role in delivering mission-critical systems that scientists rely on every day. The Opportunity We are seeking a Senior Software Engineer with strong expertise in C++ Windows desktop development to take a leading role in their flagship scientific application. This is not a maintenance-only role. You will: Lead development of a Windows desktop application written in C++ Control and interface with highly specialised scientific instrumentation Develop features that enable scientists to configure experiments, acquire data and perform analysis Optimise performance, improve security, and resolve complex technical issues Help ensure compliance as we expand into new global markets You'll be stepping into a key position within the team. With upcoming succession planning over the next 12 months, this role offers the opportunity to take increasing technical ownership and leadership responsibility. What You'll Be Doing Design, develop and maintain Windows desktop applications in C++ Enhance GUI functionality and user experience (RAD Studio preferred; Visual Studio also considered) Collaborate closely with scientists and engineers to implement data acquisition and analysis features Troubleshoot software issues, including critical release fixes where sound technical judgement is essential Contribute to compliance, performance optimisation and security improvements Provide occasional technical support input where required Produce clear documentation to support long-term maintainability This is effectively a full-stack desktop role - spanning UI design, application logic and system-level integration. About the Team 4-person software team Embedded developers supporting hardware integration A collaborative engineering environment within a manufacturing setting Strong knowledge-sharing culture Opportunity to learn from senior team members ahead of planned retirement transitions You'll be someone the team can trust, particularly when making technical decisions during high-pressure release situations. Essential Skills & Experience Minimum 5 years' experience developing Windows desktop applications in C++ Strong experience in desktop GUI development Experience with RAD Studio (desirable) or Visual Studio Strong analytical and problem-solving skills Experience leading or taking ownership of software projects Excellent communication skills across technical and non-technical stakeholders Desirable Experience Scientific, research, or manufacturing environments Developing GUI applications for scientific users Data acquisition or statistical data analysis APIs and inter-process communication Exposure to vacuum systems or laboratory equipment Understanding of compliance requirements for regulated markets BSc (or higher) in Computer Science or related discipline Working Arrangements Full-time, permanent 36.5 hours per week Monday to Friday Early finish on Fridays Initially on-site (5 days per week) Potential for ad hoc flexibility after probation (by discussion) Salary & Benefits 48,000- 52,000 per annum (dependent on experience) Annual company performance bonus Christmas bonus Annual July salary review (consistently awarded over the past 10 years) 23 days annual leave + bank holidays (increasing up to 29 days + bank holidays) Private healthcare after two years' service Group Personal Pension Scheme Free on-site parking Professional development opportunities Interview Process Initial Zoom interview with Hiring Manager On-site technical interview with senior team members and Director Final commercial discussion Who This Role Suits This position is ideal for an experienced C++ desktop engineer who: Enjoys building robust, high-performance software Is confident taking technical ownership and leading projects Wants to work on meaningful scientific applications Values stability, long-term progression and technical depth over short-term churn If you're ready to play a key role in shaping mission-critical scientific software, we'd love to hear from you.