Team Leader Coventry & Warwickshire (with hybrid working and travel to hospitals, the community and monthly meetings in Coventry) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Team Leader to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £34,680 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers If you're an experienced welfare benefits adviser with strong team leadership skills and the ability to support complex casework, this is your chance to join our client's trusted organisation. You'll have the chance to shape a service that keeps clients' dignity, wellbeing and individual needs at its heart, positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Team Leader, you will lead a compassionate advice service supporting people affected by cancer, ensuring they receive high-quality, specialist guidance throughout every stage of their journey. You will oversee and support a team of Frontline Specialist Advisors, managing performance, workflow and service delivery while providing coaching, mentoring and technical expertise across welfare benefits, financial wellbeing, housing and related issues. Alongside this, you will help shape tailored support plans, maintain strong partnerships with healthcare and community organisations, and ensure seamless referrals so clients receive the right support at the right time. You will also contribute to service development, safeguarding, and continuous improvement, always keeping the needs, dignity and wellbeing of clients at the heart of your work. Additionally, you will: - Provide specialist advice and guidance on complex cases - Oversee service delivery across face-to-face, telephone and digital channels - Maintain accurate case records and ensure GDPR compliance - Deliver and support training and ongoing professional development - Identify safeguarding concerns and ensure appropriate action is taken - Contribute to social policy work and raise awareness of client issues About You To be considered as a Team Leader, you will need: - Significant experience in welfare benefits advice and casework - Experience supervising or leading staff in an advisory setting - Experience working across multiple channels (face-to-face, phone, email) - Experience with case management systems - The ability to manage complex cases and support others with casework - Excellent communication, negotiation, and interpersonal skills - Strong empathy and the ability to work with vulnerable clients Please note, this role requires an Enhanced DBS check. The closing date for this role is 12th May 2026. Other organisations may call this role Advice Team Leader, Welfare Advice Team Leader, Advice Services Manager, Advice Service Team Leader, Casework Team Leader, Senior Casework Advisor, Frontline Services Manager, or Specialist Advice Team Leader. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a meaningful impact as a Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 30, 2026
Full time
Team Leader Coventry & Warwickshire (with hybrid working and travel to hospitals, the community and monthly meetings in Coventry) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Team Leader to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £34,680 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers If you're an experienced welfare benefits adviser with strong team leadership skills and the ability to support complex casework, this is your chance to join our client's trusted organisation. You'll have the chance to shape a service that keeps clients' dignity, wellbeing and individual needs at its heart, positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Team Leader, you will lead a compassionate advice service supporting people affected by cancer, ensuring they receive high-quality, specialist guidance throughout every stage of their journey. You will oversee and support a team of Frontline Specialist Advisors, managing performance, workflow and service delivery while providing coaching, mentoring and technical expertise across welfare benefits, financial wellbeing, housing and related issues. Alongside this, you will help shape tailored support plans, maintain strong partnerships with healthcare and community organisations, and ensure seamless referrals so clients receive the right support at the right time. You will also contribute to service development, safeguarding, and continuous improvement, always keeping the needs, dignity and wellbeing of clients at the heart of your work. Additionally, you will: - Provide specialist advice and guidance on complex cases - Oversee service delivery across face-to-face, telephone and digital channels - Maintain accurate case records and ensure GDPR compliance - Deliver and support training and ongoing professional development - Identify safeguarding concerns and ensure appropriate action is taken - Contribute to social policy work and raise awareness of client issues About You To be considered as a Team Leader, you will need: - Significant experience in welfare benefits advice and casework - Experience supervising or leading staff in an advisory setting - Experience working across multiple channels (face-to-face, phone, email) - Experience with case management systems - The ability to manage complex cases and support others with casework - Excellent communication, negotiation, and interpersonal skills - Strong empathy and the ability to work with vulnerable clients Please note, this role requires an Enhanced DBS check. The closing date for this role is 12th May 2026. Other organisations may call this role Advice Team Leader, Welfare Advice Team Leader, Advice Services Manager, Advice Service Team Leader, Casework Team Leader, Senior Casework Advisor, Frontline Services Manager, or Specialist Advice Team Leader. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a meaningful impact as a Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." The role of the Sound Supervisor is to perform sound duties at the highest level and provide supervision of your production crew and its systems. As part of the team, this role will significantly contribute to the effective delivery of sound & communications, that service the requirements of all Sky and some third-party channels, using the resources of Sky Sports. You will be proactive in maintaining Sky's position as an industry leader in sound production, including planning and implementing changes to our working practices. The role provides support to the managers of an exceptionally skilled and highly motivated operational team, who work together to deliver excellence. What you'll do : To provide professional audio services to Sky and third-party clients. Work with our studio team to produce a cohesive and balanced programme sound mix for the viewer. Set up and be responsible for the Studios communications systems, to facilitate the effective operation of the production environment. Work closely with Production Teams to plan audio requirements for each event. Proactively assist in the management of facilities and equipment. Reporting any technical failures through the agreed procedures and channels within Sky. Supervise our sound crew within the operational environment, providing mentorship and training where applicable. Work with our senior sound team by identifying training areas for team members, to benefit their growth and development. Adhere to the occupational health practices and general wellbeing at work by following Sky's Health & Safety policies and procedures. Reporting all issues to the H&S representative as appropriate. What you'll bring : A strong work ethic, with a positive can-do attitude. A p roven track record of delivering excellent sound supervising . An i n depth understanding of broadcast audio equipment including Riedel, RP1 and Calrec audio desks . Experience of up-to-date broadcast developments and production processes such as remote production and I.P. delivery . Highly motivated, with a dedication to continuous self-improvement. An effective communicator who can demonstrate resilience. A Teammate who will embrace innovative ideas and solutions. Flexible and proactive when faced with a challenge. Team overview : Sky Production Services Sky Production Services is the home of content creation and innovation for Sky and beyond. We provide outstanding facilities and talent for storytellers, including Studios, Post Production and other content production resources. We want to give our customers the best viewing experience, from the picture they see, the sound they hear to the entertainment, sports or news programme they choose to watch. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." The role of the Sound Supervisor is to perform sound duties at the highest level and provide supervision of your production crew and its systems. As part of the team, this role will significantly contribute to the effective delivery of sound & communications, that service the requirements of all Sky and some third-party channels, using the resources of Sky Sports. You will be proactive in maintaining Sky's position as an industry leader in sound production, including planning and implementing changes to our working practices. The role provides support to the managers of an exceptionally skilled and highly motivated operational team, who work together to deliver excellence. What you'll do : To provide professional audio services to Sky and third-party clients. Work with our studio team to produce a cohesive and balanced programme sound mix for the viewer. Set up and be responsible for the Studios communications systems, to facilitate the effective operation of the production environment. Work closely with Production Teams to plan audio requirements for each event. Proactively assist in the management of facilities and equipment. Reporting any technical failures through the agreed procedures and channels within Sky. Supervise our sound crew within the operational environment, providing mentorship and training where applicable. Work with our senior sound team by identifying training areas for team members, to benefit their growth and development. Adhere to the occupational health practices and general wellbeing at work by following Sky's Health & Safety policies and procedures. Reporting all issues to the H&S representative as appropriate. What you'll bring : A strong work ethic, with a positive can-do attitude. A p roven track record of delivering excellent sound supervising . An i n depth understanding of broadcast audio equipment including Riedel, RP1 and Calrec audio desks . Experience of up-to-date broadcast developments and production processes such as remote production and I.P. delivery . Highly motivated, with a dedication to continuous self-improvement. An effective communicator who can demonstrate resilience. A Teammate who will embrace innovative ideas and solutions. Flexible and proactive when faced with a challenge. Team overview : Sky Production Services Sky Production Services is the home of content creation and innovation for Sky and beyond. We provide outstanding facilities and talent for storytellers, including Studios, Post Production and other content production resources. We want to give our customers the best viewing experience, from the picture they see, the sound they hear to the entertainment, sports or news programme they choose to watch. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Project/Office Manager - New Office Launch & Workplace Operations St Andrews 100% office-based 18-month Fixed Term Contract Strong potential to go permanent Are you a Project Manager who loves seeing a big idea come to life? This is a rare and exciting opportunity to lead the opening of a brand-new office , managing the project from planning through to opening day - and then stepping into a key role overseeing the office once it's fully operational This role blends project management, coordination, and operational leadership , making it perfect for someone who thrives on ownership, structure, and people-focused projects. Phase One: Project Management - Office Opening You'll take full ownership of the office launch, including: Planning and delivering the office opening project from start to finish Managing timelines, milestones, budgets, and governance Acting as the main point of contact for internal teams and external suppliers Overseeing office fit-out, furniture layouts, signage, supplies, and readiness Supporting technology set-up including access control, desk booking and parking systems Developing clear communication plans for staff and visitors Spotting gaps, solving problems, and keeping everything on track for go-live Ensuring business continuity and a smooth transition throughout the move Phase Two: Workplace & Office Operations Once the office is open, you'll move into an operational leadership role, including: Managing day-to-day office operations and creating a great workplace experience Overseeing reception, visitors, mail, and office services Managing building security and access arrangements Coordinating cleaning, catering, facilities, and service providers Ensuring health & safety standards are met and maintained Managing office budgets, costs, and service performance Identifying opportunities to improve how the office runs You'll be the go-to person who keeps everything running smoothly What We're Looking For Proven experience as a Project Manager , ideally with office relocations, workplace projects, or large-scale operational projects Strong organisational and stakeholder management skills Confident managing budgets, suppliers, and multiple workstreams Excellent communication skills - calm, clear, and professional Comfortable working in a fully office-based role Proactive, solutions-focused, and thrives on responsibility Why Apply? Lead a high-profile office opening See your project through from concept to reality Work in the beautiful setting of St Andrews 18-month FTC with real potential to go permanent Interested in finding out more? Hit 'apply now', send your CV to or call for a confidential chat. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Contractor
Project/Office Manager - New Office Launch & Workplace Operations St Andrews 100% office-based 18-month Fixed Term Contract Strong potential to go permanent Are you a Project Manager who loves seeing a big idea come to life? This is a rare and exciting opportunity to lead the opening of a brand-new office , managing the project from planning through to opening day - and then stepping into a key role overseeing the office once it's fully operational This role blends project management, coordination, and operational leadership , making it perfect for someone who thrives on ownership, structure, and people-focused projects. Phase One: Project Management - Office Opening You'll take full ownership of the office launch, including: Planning and delivering the office opening project from start to finish Managing timelines, milestones, budgets, and governance Acting as the main point of contact for internal teams and external suppliers Overseeing office fit-out, furniture layouts, signage, supplies, and readiness Supporting technology set-up including access control, desk booking and parking systems Developing clear communication plans for staff and visitors Spotting gaps, solving problems, and keeping everything on track for go-live Ensuring business continuity and a smooth transition throughout the move Phase Two: Workplace & Office Operations Once the office is open, you'll move into an operational leadership role, including: Managing day-to-day office operations and creating a great workplace experience Overseeing reception, visitors, mail, and office services Managing building security and access arrangements Coordinating cleaning, catering, facilities, and service providers Ensuring health & safety standards are met and maintained Managing office budgets, costs, and service performance Identifying opportunities to improve how the office runs You'll be the go-to person who keeps everything running smoothly What We're Looking For Proven experience as a Project Manager , ideally with office relocations, workplace projects, or large-scale operational projects Strong organisational and stakeholder management skills Confident managing budgets, suppliers, and multiple workstreams Excellent communication skills - calm, clear, and professional Comfortable working in a fully office-based role Proactive, solutions-focused, and thrives on responsibility Why Apply? Lead a high-profile office opening See your project through from concept to reality Work in the beautiful setting of St Andrews 18-month FTC with real potential to go permanent Interested in finding out more? Hit 'apply now', send your CV to or call for a confidential chat. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of £32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 30, 2026
Full time
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of £32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Service Delivery Manager 3 Months London Immediate Start We are looking for an experienced Service Delivery Manager (SDM) to support a critical ITSM transformation programme, migrating from ServiceNow to Freshservice. The successful Service Delivery Manager position is suited to someone who can quickly embed into an organisation, take ownership of service delivery, and drive a smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery Manager: Take ownership of service delivery throughout the ITSM migration lifecycle. Lead the transition from ServiceNow to Freshservice, ensuring minimal business disruption. Assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). Manage stakeholders across IT, business units, and third-party vendors. Oversee incidents, risks, issues, and dependencies during the programme. Experience working with Third Party Service Desk Partners. Skills and Experience of the Service Delivery Manager: Must have a proven track record as a Service Delivery Manager migrating ITSM tools. Hands on knowledge of ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will be required to work at least 3 days a week onsite in Chiswick Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Apr 29, 2026
Contractor
Service Delivery Manager 3 Months London Immediate Start We are looking for an experienced Service Delivery Manager (SDM) to support a critical ITSM transformation programme, migrating from ServiceNow to Freshservice. The successful Service Delivery Manager position is suited to someone who can quickly embed into an organisation, take ownership of service delivery, and drive a smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery Manager: Take ownership of service delivery throughout the ITSM migration lifecycle. Lead the transition from ServiceNow to Freshservice, ensuring minimal business disruption. Assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). Manage stakeholders across IT, business units, and third-party vendors. Oversee incidents, risks, issues, and dependencies during the programme. Experience working with Third Party Service Desk Partners. Skills and Experience of the Service Delivery Manager: Must have a proven track record as a Service Delivery Manager migrating ITSM tools. Hands on knowledge of ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will be required to work at least 3 days a week onsite in Chiswick Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Equity Exotics Product Control Senior Manager - VP will oversee and manage the financial control and reporting of equity exotic products within the financial services sector whilst managing a large team of 6-10 people. This role in London requires a strong understanding of accounting principles and expertise in product control processes. Client Details This opportunity is with a large organisation in the financial services industry, known for its robust market presence and focus on delivering innovative financial solutions. The organisation offers a professional and structured environment, providing employees with opportunities to work on complex financial products. Description Equity Exotics Product Control Senior Manager - VP Docklands Canary Wharf Banking Oversee the daily P&L production and reporting for equity exotic products. Manage a large team of 6-10 people Ensure accurate balance sheet substantiation and reconciliations for the relevant portfolios. Collaborate with trading desks to understand and explain P&L drivers and variances. Enhance and streamline existing product control processes and reporting tools. Work closely with risk, operations, and technology teams to ensure data accuracy and consistency. Provide insights on valuation, risk, and market trends impacting equity exotic products. Ensure compliance with internal controls and regulatory requirements. Contribute to monthly and quarterly financial reporting processes. Profile Equity Exotics Product Control Senior Manager - VP Docklands Canary Wharf Banking A successful Equity Exotics Product Control, VP should have: A strong academic background in accounting, finance, or a related field. Professional qualification such as ACA, ACCA, or CIMA (or equivalent). Experience managing a large team of 6-10 people In-depth knowledge of equity exotic products and financial markets. Proficiency in financial reporting and control processes. Strong analytical and problem-solving skills. Ability to work collaboratively across teams and communicate effectively. Experience with relevant financial systems and tools. Job Offer Competitive salary ranging from £80,000 to £100,000 per annum. Permanent position based in London. Opportunity to work in a leading organisation within the financial services sector. Exposure to complex and innovative equity exotic products. A professional and structured work environment. If you are ready to take the next step in your career as an Equity Exotics Product Control, VP in London, we encourage you to apply today.
Apr 29, 2026
Full time
Equity Exotics Product Control Senior Manager - VP will oversee and manage the financial control and reporting of equity exotic products within the financial services sector whilst managing a large team of 6-10 people. This role in London requires a strong understanding of accounting principles and expertise in product control processes. Client Details This opportunity is with a large organisation in the financial services industry, known for its robust market presence and focus on delivering innovative financial solutions. The organisation offers a professional and structured environment, providing employees with opportunities to work on complex financial products. Description Equity Exotics Product Control Senior Manager - VP Docklands Canary Wharf Banking Oversee the daily P&L production and reporting for equity exotic products. Manage a large team of 6-10 people Ensure accurate balance sheet substantiation and reconciliations for the relevant portfolios. Collaborate with trading desks to understand and explain P&L drivers and variances. Enhance and streamline existing product control processes and reporting tools. Work closely with risk, operations, and technology teams to ensure data accuracy and consistency. Provide insights on valuation, risk, and market trends impacting equity exotic products. Ensure compliance with internal controls and regulatory requirements. Contribute to monthly and quarterly financial reporting processes. Profile Equity Exotics Product Control Senior Manager - VP Docklands Canary Wharf Banking A successful Equity Exotics Product Control, VP should have: A strong academic background in accounting, finance, or a related field. Professional qualification such as ACA, ACCA, or CIMA (or equivalent). Experience managing a large team of 6-10 people In-depth knowledge of equity exotic products and financial markets. Proficiency in financial reporting and control processes. Strong analytical and problem-solving skills. Ability to work collaboratively across teams and communicate effectively. Experience with relevant financial systems and tools. Job Offer Competitive salary ranging from £80,000 to £100,000 per annum. Permanent position based in London. Opportunity to work in a leading organisation within the financial services sector. Exposure to complex and innovative equity exotic products. A professional and structured work environment. If you are ready to take the next step in your career as an Equity Exotics Product Control, VP in London, we encourage you to apply today.
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Apr 29, 2026
Seasonal
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Are you an experienced Construction Site Administrator and want to join this growing organisation? You need to have first class administration and IT skills along with a strong attention to detail. This is an on site role based in Ambleside, there is a salary of up to £30,000 along with a great benefits package. The Role: Asisting the Office Managers where required on managing purchase cards. Working alongside the Head of Office Management to support monthly spend reports requirements. Booking travel & hotels for the site team and running weekly reports to ensure all costs are captured and reconciled and signed off Running and reviewing daily/weekly/monthly reports Querying invoices with suppliers Managing / monitoring disputed invoices in a timely manner Matching invoices in 4PS Chasing credit notes Entering good receipts notes Entering operated and labour timesheets Managing the Live Hire Reports and weekly reviews on issues Learning the plant system and support queries with the hire desk and office management team Site purchased asset log About You: Ideally you will have site/construction company experience Excellent communication skills including written English and ability to compile own letters. Excellent IT skills including; Word, Excel, Powerpoint, Access, E-Mail and Internet Excellent telephone manner Ability to use initiative Discretion and confidentiality Time management skills Experience in the Procure to Pay Process Benefits: 25 days holiday, plus bank holidays and your birthday. Pension scheme 3%/5% Death in service 6x salary Working a 40-hour week Private health insurance and 24-hour employer systems programme for employers and family INDAB
Apr 29, 2026
Full time
Are you an experienced Construction Site Administrator and want to join this growing organisation? You need to have first class administration and IT skills along with a strong attention to detail. This is an on site role based in Ambleside, there is a salary of up to £30,000 along with a great benefits package. The Role: Asisting the Office Managers where required on managing purchase cards. Working alongside the Head of Office Management to support monthly spend reports requirements. Booking travel & hotels for the site team and running weekly reports to ensure all costs are captured and reconciled and signed off Running and reviewing daily/weekly/monthly reports Querying invoices with suppliers Managing / monitoring disputed invoices in a timely manner Matching invoices in 4PS Chasing credit notes Entering good receipts notes Entering operated and labour timesheets Managing the Live Hire Reports and weekly reviews on issues Learning the plant system and support queries with the hire desk and office management team Site purchased asset log About You: Ideally you will have site/construction company experience Excellent communication skills including written English and ability to compile own letters. Excellent IT skills including; Word, Excel, Powerpoint, Access, E-Mail and Internet Excellent telephone manner Ability to use initiative Discretion and confidentiality Time management skills Experience in the Procure to Pay Process Benefits: 25 days holiday, plus bank holidays and your birthday. Pension scheme 3%/5% Death in service 6x salary Working a 40-hour week Private health insurance and 24-hour employer systems programme for employers and family INDAB
Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1 st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office click apply for full job details
Apr 29, 2026
Full time
Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1 st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office click apply for full job details
Maintenance Manager (Electrical) Kent - Rochester Full Time Salary: £55,000 to £60,000 per annum, depending on qualifications and experience, Plus Car or Car Allowance, Plus Flexible Benefits Package + On Call Escalation fee Summary NG Bailey Facilities Services is recruiting for an experienced Maintenance Manager on the prestigious South East Trains LTD Contract. As the Maintenance Manager, you will lead a team of technicians to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance. You will oversee adherence to NG Bailey systems and procedures to maintain operational excellence, while leading from the front in a fast-paced, safety-critical environment. This is a high-impact role offering the opportunity to take ownership of a dynamic, multi-skilled team and drive performance across a live rail contract. The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through training. In addition to a strong electrical background, this role requires a broad understanding of building services, including mechanical systems, plumbing services, and building fabric maintenance, ensuring a fully integrated approach to service delivery across all assets. The Maintenance Manager will need to have experience in Electrical Installation Condition Reports (EICRs), electrical installations, and minor works, ensuring compliance with industry standards and the delivery of high-quality services. Some of the key deliverables in this role will include: Lead the team in the provision of excellent service delivery by monitoring performance, taking corrective action where necessary, and escalating to the Account Manager as appropriate. Undertake risk assessments and safety audits in line with relevant legislation and NG Bailey Health and Safety procedures. Ensure compliance with statutory regulations across electrical, mechanical, plumbing, and fabric disciplines, supporting a culture of continuous improvement. Work with the Account Manager to monitor the client's statutory compliance tracker. Develop strong client relationships and identify additional work opportunities. Manage subcontractor works, ensuring compliance with NG Bailey procurement processes and client procedures. Monitor completion of PPM, reactive, and quoted works via CAFM and client systems. Liaise with the on-site helpdesk team to ensure effective deployment of technicians and achievement of SLA/KPI targets. Support mobilisation and ongoing operation of contracts and additional sites. Deliver toolbox talks and monthly team meetings in line with SHEQ requirements. Produce quotes and manage tender returns for small to medium-sized works. Complete monthly performance reporting in collaboration with the Account Manager. Working hours: Working hours are 40 hours per week - Monday to Friday, with an OOH escalation rota of 1 in 3 weeks What we're looking for : An experienced Maintenance Manager delivering a high standard of building services provision (planned and reactive), with a strong focus on customer service and operational excellence. You will demonstrate: A strong electrical background, supported by relevant qualifications. A broad, practical understanding of mechanical building services, plumbing systems, and building fabric maintenance. Experience managing multi-disciplinary teams across a live operational environment. Strong knowledge of compliance, statutory requirements, and safe systems of work. Qualifications: Completed a recognised Electrical Apprenticeship (Preferred, not Essential) City and Guilds 236 Parts 1&2 OR equivalent City and Guilds th Edition City and Guilds 2391 (Desirable) Personal Track Safety - PTS (Desirable, not Essential) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Salary: £55,000 to £60,000 per annum, depending on qualifications and experience, Plus Car or Car Allowance, Plus Flexible Benefits Package + On Call Escalation fee 25 Days Holidays plus Public Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 29, 2026
Full time
Maintenance Manager (Electrical) Kent - Rochester Full Time Salary: £55,000 to £60,000 per annum, depending on qualifications and experience, Plus Car or Car Allowance, Plus Flexible Benefits Package + On Call Escalation fee Summary NG Bailey Facilities Services is recruiting for an experienced Maintenance Manager on the prestigious South East Trains LTD Contract. As the Maintenance Manager, you will lead a team of technicians to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance. You will oversee adherence to NG Bailey systems and procedures to maintain operational excellence, while leading from the front in a fast-paced, safety-critical environment. This is a high-impact role offering the opportunity to take ownership of a dynamic, multi-skilled team and drive performance across a live rail contract. The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through training. In addition to a strong electrical background, this role requires a broad understanding of building services, including mechanical systems, plumbing services, and building fabric maintenance, ensuring a fully integrated approach to service delivery across all assets. The Maintenance Manager will need to have experience in Electrical Installation Condition Reports (EICRs), electrical installations, and minor works, ensuring compliance with industry standards and the delivery of high-quality services. Some of the key deliverables in this role will include: Lead the team in the provision of excellent service delivery by monitoring performance, taking corrective action where necessary, and escalating to the Account Manager as appropriate. Undertake risk assessments and safety audits in line with relevant legislation and NG Bailey Health and Safety procedures. Ensure compliance with statutory regulations across electrical, mechanical, plumbing, and fabric disciplines, supporting a culture of continuous improvement. Work with the Account Manager to monitor the client's statutory compliance tracker. Develop strong client relationships and identify additional work opportunities. Manage subcontractor works, ensuring compliance with NG Bailey procurement processes and client procedures. Monitor completion of PPM, reactive, and quoted works via CAFM and client systems. Liaise with the on-site helpdesk team to ensure effective deployment of technicians and achievement of SLA/KPI targets. Support mobilisation and ongoing operation of contracts and additional sites. Deliver toolbox talks and monthly team meetings in line with SHEQ requirements. Produce quotes and manage tender returns for small to medium-sized works. Complete monthly performance reporting in collaboration with the Account Manager. Working hours: Working hours are 40 hours per week - Monday to Friday, with an OOH escalation rota of 1 in 3 weeks What we're looking for : An experienced Maintenance Manager delivering a high standard of building services provision (planned and reactive), with a strong focus on customer service and operational excellence. You will demonstrate: A strong electrical background, supported by relevant qualifications. A broad, practical understanding of mechanical building services, plumbing systems, and building fabric maintenance. Experience managing multi-disciplinary teams across a live operational environment. Strong knowledge of compliance, statutory requirements, and safe systems of work. Qualifications: Completed a recognised Electrical Apprenticeship (Preferred, not Essential) City and Guilds 236 Parts 1&2 OR equivalent City and Guilds th Edition City and Guilds 2391 (Desirable) Personal Track Safety - PTS (Desirable, not Essential) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Salary: £55,000 to £60,000 per annum, depending on qualifications and experience, Plus Car or Car Allowance, Plus Flexible Benefits Package + On Call Escalation fee 25 Days Holidays plus Public Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
Apr 29, 2026
Full time
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
2nd Line Service Desk Engineer (Field-Based) Location: St Ives, Cambridgeshire (with UK-wide travel) Salary: £35,000 - £40,000 + benefits Reporting to: Service Desk Manager By combining technology, process, and people, we deliver solutions that are personal, professional, and practical click apply for full job details
Apr 29, 2026
Full time
2nd Line Service Desk Engineer (Field-Based) Location: St Ives, Cambridgeshire (with UK-wide travel) Salary: £35,000 - £40,000 + benefits Reporting to: Service Desk Manager By combining technology, process, and people, we deliver solutions that are personal, professional, and practical click apply for full job details
Facilities Assistant Our client, a prestigious UK Law Firm are seeking a new Facilities Assistant to join their team on a permanent basis, they will play a key role in supporting the day-to-day operations of the London office. Competitive salary 40 hour working week (alternating shifts between 08:00-18:00) Employee benefits inc. 25 days annual leave, medical insurance, regular team events Facilities Assistant Key Responsibilities: Respond, action, and monitor all Facilities Helpdesk enquiries (email, Teams messages & calls) and assign tasks to the relevant departments. Setting up furniture and equipment configurations of all client meeting rooms and events. The main contact for London staff regarding faults, failures, spills leaks etc and co-ordinate the right resources to fix and resolve issues. Drafting and completion of Facilities Helpdesk email communications. Daily communication with on-site M&E engineer & other sub-contractors. Ordering of office supplies and Iiaising with associated suppliers. Conduct daily status, cleanliness and supply checks of facilities areas and ensuring daily floor walks are completed. Assist the Facilities Helpdesk and Accounts Manager with internal office moves and associated communications. Processing invoices, creating PO's and credit card expenses using the firm's account management software. Facilities Assistant Key Skills & Requirements: Facilities experience in a law firm or professional services environment Experience coordinating and preparing meeting rooms for events and functions Good knowledge of Microsoft Office (Word and Excel)
Apr 29, 2026
Full time
Facilities Assistant Our client, a prestigious UK Law Firm are seeking a new Facilities Assistant to join their team on a permanent basis, they will play a key role in supporting the day-to-day operations of the London office. Competitive salary 40 hour working week (alternating shifts between 08:00-18:00) Employee benefits inc. 25 days annual leave, medical insurance, regular team events Facilities Assistant Key Responsibilities: Respond, action, and monitor all Facilities Helpdesk enquiries (email, Teams messages & calls) and assign tasks to the relevant departments. Setting up furniture and equipment configurations of all client meeting rooms and events. The main contact for London staff regarding faults, failures, spills leaks etc and co-ordinate the right resources to fix and resolve issues. Drafting and completion of Facilities Helpdesk email communications. Daily communication with on-site M&E engineer & other sub-contractors. Ordering of office supplies and Iiaising with associated suppliers. Conduct daily status, cleanliness and supply checks of facilities areas and ensuring daily floor walks are completed. Assist the Facilities Helpdesk and Accounts Manager with internal office moves and associated communications. Processing invoices, creating PO's and credit card expenses using the firm's account management software. Facilities Assistant Key Skills & Requirements: Facilities experience in a law firm or professional services environment Experience coordinating and preparing meeting rooms for events and functions Good knowledge of Microsoft Office (Word and Excel)
Depot Manager - Swindon £50,000 - £60,000 per annum + OTE bonus + Company car + Exciting growth opportunities A well-established, independent plant and tool hire business with over 35 years of industry experience is looking for an experienced Depot Manager to lead operations at its busy Swindon depot. Serving both trade and DIY customers across Wiltshire, the business has built a strong local reputation for reliable service, expert advice, and a comprehensive range of plant and equipment-from hand tools to excavators and access equipment. The company is now entering an exciting and ambitious growth phase, with plans to expand operations, grow the team, maximise the use of existing facilities, and potentially open additional depots. This makes it an excellent time to join and play a key role in shaping the future of the business, with genuine opportunity to grow organically alongside it. The Role As Depot Manager, you will take full responsibility for the day-to-day running and overall performance of the depot, ensuring exceptional customer service while driving commercial growth and operational efficiency. You will play a key role in supporting the company's expansion plans-developing the team, improving processes, and implementing systems that enable the business to scale effectively. Key responsibilities include: Managing the daily operations of the depot, including hire desk, yard, and logistics Leading, motivating, and developing the team, managing performance to ensure high standards Building strong relationships with local contractors, businesses, and domestic customers Driving revenue growth by increasing hire activity and identifying new business opportunities Maximising utilisation of the existing fleet and facilities Supporting the implementation and ongoing management of asset tracking and hire systems Ensuring excellent customer service and maintaining the company's strong local reputation Maintaining high standards of health and safety and operational compliance Requirements We're looking for a commercially driven, people-focused manager who thrives in a fast-paced, hands-on environment and is excited by the opportunity to grow with a business. You will be confident leading a team, managing performance, and driving the commercial success of the depot while improving systems and processes. You will ideally have: Experience managing a depot, branch, or operational team A background in plant hire, tool hire, construction equipment, or a similar sector Strong commercial awareness with a proven ability to grow revenue and improve performance Excellent people management skills, including coaching, development, and performance management Experience or exposure to asset management systems or operational process improvements A proactive, hands-on leadership style Strong organisational skills and attention to detail A passion for delivering excellent customer service and building long-term relationships Benefits Salary: £50,000 - £60,000 per annum OTE bonus Company car Exciting growth opportunities within an expanding business
Apr 29, 2026
Full time
Depot Manager - Swindon £50,000 - £60,000 per annum + OTE bonus + Company car + Exciting growth opportunities A well-established, independent plant and tool hire business with over 35 years of industry experience is looking for an experienced Depot Manager to lead operations at its busy Swindon depot. Serving both trade and DIY customers across Wiltshire, the business has built a strong local reputation for reliable service, expert advice, and a comprehensive range of plant and equipment-from hand tools to excavators and access equipment. The company is now entering an exciting and ambitious growth phase, with plans to expand operations, grow the team, maximise the use of existing facilities, and potentially open additional depots. This makes it an excellent time to join and play a key role in shaping the future of the business, with genuine opportunity to grow organically alongside it. The Role As Depot Manager, you will take full responsibility for the day-to-day running and overall performance of the depot, ensuring exceptional customer service while driving commercial growth and operational efficiency. You will play a key role in supporting the company's expansion plans-developing the team, improving processes, and implementing systems that enable the business to scale effectively. Key responsibilities include: Managing the daily operations of the depot, including hire desk, yard, and logistics Leading, motivating, and developing the team, managing performance to ensure high standards Building strong relationships with local contractors, businesses, and domestic customers Driving revenue growth by increasing hire activity and identifying new business opportunities Maximising utilisation of the existing fleet and facilities Supporting the implementation and ongoing management of asset tracking and hire systems Ensuring excellent customer service and maintaining the company's strong local reputation Maintaining high standards of health and safety and operational compliance Requirements We're looking for a commercially driven, people-focused manager who thrives in a fast-paced, hands-on environment and is excited by the opportunity to grow with a business. You will be confident leading a team, managing performance, and driving the commercial success of the depot while improving systems and processes. You will ideally have: Experience managing a depot, branch, or operational team A background in plant hire, tool hire, construction equipment, or a similar sector Strong commercial awareness with a proven ability to grow revenue and improve performance Excellent people management skills, including coaching, development, and performance management Experience or exposure to asset management systems or operational process improvements A proactive, hands-on leadership style Strong organisational skills and attention to detail A passion for delivering excellent customer service and building long-term relationships Benefits Salary: £50,000 - £60,000 per annum OTE bonus Company car Exciting growth opportunities within an expanding business
One of our international clients' with a HQ in Newcastle are looking to bring on an IT Field Service Manager as part of their core IT Ops Function. You will be involved in leading a national team of IT Field Engineers, ensuring all sites within the organisation are provided with the IT Support they need. You will be customer focused driven, with a keen eye for detail and will help develop and improve how the team operates moving forwards. The role is 4 days on site your main location will be Newcastle, although travel to the various sites across the country will be required. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Field Service plans and identify and work on continuous improvement of the service. Manage the Field Engineering teams day-to-day operations, providing colleagues with IT Support they require, giving confidence that issues will be investigated, actioned and resolved. Create a positive culture that emphasises customer centricity, continuous improvement, cost efficiency, and agility. Plan, support and manage the introduction of new services (e.g. knowledge) for IT Field Services. Lead resource planning for the team for both support and projects (incl. Tech refresh, M&A, Site Refurbs or Application rollouts), engaging with stakeholders across IT (e.g. PM's, PMO, Tech Co-ordinators, Service Desk etc), ensuring required outcomes are achieved. Create, manage and deliver a backlog of improvements for the Field Engineering team. Work closely with the Service Desk and Service Owners, delivering better services & processes (i.e. automation / shift left) to increase value and customer satisfaction. Be visible, visiting sites with the team. Co-ordinate team on engaging and communicating with colleagues on a regular basis to understand and resolve issues. Manage or input into any related Supplier service reviews & budget plans. Provide Duty Incident Manager out of hours support, on a rota basis. Experience required: Leadership of a geographically dispersed Field IT support Ability to work with people of all working styles, backgrounds, experience, etc Excellent interpersonal skills with the ability to communicate and influence at all levels Good presentation and stakeholder management skills Ability to prioritise and manage team workloads Deal with complexity and ambiguity Highly organised with excellent time management skills and attention to detail Eagerness to learn and develop and willing to go the extra mile Reliable and approachable Ability to travel to sites Experience of Major Incident management A wiliness to work out of hours in the resolution of issues (from time to time) Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits
Apr 29, 2026
Full time
One of our international clients' with a HQ in Newcastle are looking to bring on an IT Field Service Manager as part of their core IT Ops Function. You will be involved in leading a national team of IT Field Engineers, ensuring all sites within the organisation are provided with the IT Support they need. You will be customer focused driven, with a keen eye for detail and will help develop and improve how the team operates moving forwards. The role is 4 days on site your main location will be Newcastle, although travel to the various sites across the country will be required. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Field Service plans and identify and work on continuous improvement of the service. Manage the Field Engineering teams day-to-day operations, providing colleagues with IT Support they require, giving confidence that issues will be investigated, actioned and resolved. Create a positive culture that emphasises customer centricity, continuous improvement, cost efficiency, and agility. Plan, support and manage the introduction of new services (e.g. knowledge) for IT Field Services. Lead resource planning for the team for both support and projects (incl. Tech refresh, M&A, Site Refurbs or Application rollouts), engaging with stakeholders across IT (e.g. PM's, PMO, Tech Co-ordinators, Service Desk etc), ensuring required outcomes are achieved. Create, manage and deliver a backlog of improvements for the Field Engineering team. Work closely with the Service Desk and Service Owners, delivering better services & processes (i.e. automation / shift left) to increase value and customer satisfaction. Be visible, visiting sites with the team. Co-ordinate team on engaging and communicating with colleagues on a regular basis to understand and resolve issues. Manage or input into any related Supplier service reviews & budget plans. Provide Duty Incident Manager out of hours support, on a rota basis. Experience required: Leadership of a geographically dispersed Field IT support Ability to work with people of all working styles, backgrounds, experience, etc Excellent interpersonal skills with the ability to communicate and influence at all levels Good presentation and stakeholder management skills Ability to prioritise and manage team workloads Deal with complexity and ambiguity Highly organised with excellent time management skills and attention to detail Eagerness to learn and develop and willing to go the extra mile Reliable and approachable Ability to travel to sites Experience of Major Incident management A wiliness to work out of hours in the resolution of issues (from time to time) Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits
Interim - ICT Procurement / Contracts Manager Duration: 8-12 months We are currently working exclusively with a Local Authority based in the Midlands who are actively seeking an interim to oversee an important ICT project. This engagement will be on an Out-of-Scope basis, working remotely and could be carried out over a 3 or 4 day basis. The project encompasses ICT contract evaluation and improvements in line with PA23, managing the procurement of any new requirements and the re-procurement of existing contracts, establishing a robust and compliant Contract Management process across the ICT category. Key role and responsibilities: Managing and renewing a portfolio of ICT contracts and liaising with the Services manager in ration to the performance of these contracts, expiry date and pending re-procurement. Maintaining the relationship with external suppliers and identifying performance improvements. Working closely with the legal team (who will lead on the contracts) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving continuous improvement across the IT Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement including PA23, frameworks and tender processes. Demonstrable experience managing ICT procurement, contracts and suppliers within local government or wider public sector. Excellent stakeholder management and communication skills. Ability to work autonomously on project-based deliverables. Ideally, experience improving ICT service operations or Helpdesk performance. What's on offer: Flexible hybrid working - role can be delivered on a remote basis with very occasional onsite working. Role can be working 3-5 days per week so flexible around other projects. Outside IR35 engagement (Ltd company). Immediate start available, but will be happy to wait for a candidate to work their period if necessary. This is an excellent opportunity to make a visible impact streamlining procurement, strengthening contract governance, and improving digital service delivery within a well-respected local authority. If you are interested in this opportunity or know someone that will be then please feel free to share this with them or reach out.
Apr 29, 2026
Seasonal
Interim - ICT Procurement / Contracts Manager Duration: 8-12 months We are currently working exclusively with a Local Authority based in the Midlands who are actively seeking an interim to oversee an important ICT project. This engagement will be on an Out-of-Scope basis, working remotely and could be carried out over a 3 or 4 day basis. The project encompasses ICT contract evaluation and improvements in line with PA23, managing the procurement of any new requirements and the re-procurement of existing contracts, establishing a robust and compliant Contract Management process across the ICT category. Key role and responsibilities: Managing and renewing a portfolio of ICT contracts and liaising with the Services manager in ration to the performance of these contracts, expiry date and pending re-procurement. Maintaining the relationship with external suppliers and identifying performance improvements. Working closely with the legal team (who will lead on the contracts) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving continuous improvement across the IT Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement including PA23, frameworks and tender processes. Demonstrable experience managing ICT procurement, contracts and suppliers within local government or wider public sector. Excellent stakeholder management and communication skills. Ability to work autonomously on project-based deliverables. Ideally, experience improving ICT service operations or Helpdesk performance. What's on offer: Flexible hybrid working - role can be delivered on a remote basis with very occasional onsite working. Role can be working 3-5 days per week so flexible around other projects. Outside IR35 engagement (Ltd company). Immediate start available, but will be happy to wait for a candidate to work their period if necessary. This is an excellent opportunity to make a visible impact streamlining procurement, strengthening contract governance, and improving digital service delivery within a well-respected local authority. If you are interested in this opportunity or know someone that will be then please feel free to share this with them or reach out.
Temporary Head Concierge - City of London Monday - Friday 08:30-17:30 We are currently looking for a head concierge to join us in 5 high end residential building. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shift flexibility, opportunities to go permanent and training! A Day Concierge's role entails; Ensuring the provision of excellent concierge services To assume overall responsibility for the smooth running of the building in all respects and to supervise staff. Reporting back to Residents, Managing Agent, or Client where required. To ensure that sufficient cover for both cleaning and porterage or services is provided at all times, using contract staff as necessary. To maintain an effective managerial relationship with staff, ensuring that they remain highly motivated and that their work continues to reach required standard. A staffing report is to be produced monthly. To ensure that all staff are familiar with the reporting and logging procedures at the building and that they follow the procedures in the building manual when recording and reporting incidents/accidents. Meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. Check and screen all visitors and guests ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary. Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Correct reporting of any security/health and safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency. Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys Responsibility for the site fire and emergency procedures policy If you are interested, please apply directly with your CV or give us a call on .
Apr 29, 2026
Seasonal
Temporary Head Concierge - City of London Monday - Friday 08:30-17:30 We are currently looking for a head concierge to join us in 5 high end residential building. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shift flexibility, opportunities to go permanent and training! A Day Concierge's role entails; Ensuring the provision of excellent concierge services To assume overall responsibility for the smooth running of the building in all respects and to supervise staff. Reporting back to Residents, Managing Agent, or Client where required. To ensure that sufficient cover for both cleaning and porterage or services is provided at all times, using contract staff as necessary. To maintain an effective managerial relationship with staff, ensuring that they remain highly motivated and that their work continues to reach required standard. A staffing report is to be produced monthly. To ensure that all staff are familiar with the reporting and logging procedures at the building and that they follow the procedures in the building manual when recording and reporting incidents/accidents. Meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. Check and screen all visitors and guests ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary. Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Correct reporting of any security/health and safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency. Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys Responsibility for the site fire and emergency procedures policy If you are interested, please apply directly with your CV or give us a call on .
Senior Civil Engineer page is loaded Senior Civil Engineerlocations: Edinburgh, Scotlandtime type: Full timeposted on: Posted Todayjob requisition id: JR101681SLR has a fantastic opportunity for an experienced Civil Engineer to join our busy Civil & Structural Engineering team at Senior grade with a focus on sustainable projects primarily consisting of windfarms with additional solar and BESS site delivery. The successful applicant will ideally be based in our Edinburgh office, though other locations may be possible, and they would support our existing established civil & structural engineering team, and will act as project manager and or lead designer on a number of projects across the renewables, infrastructure, power, industry and built environment sectors. SLR's Engineering team boasts a wealth of expertise across the European region (and wider global business) within diverse sectors including renewables, water, mining, waste, power, infrastructure, and the built environment. The team provides clients with expertise at all project stages, including: Planning Feasibility Outline and detailed designs Liaison with statutory bodies Overall Project and Programme Management Development and Preparation of Technical Specifications Preparation of Tender Packages and Tender Evaluation Commercial support throughout the lifecycle of a projectSLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 4,000 staff across 6 regions - including over 1,800 staff across Europe. SLR's 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development.Along with competitive salaries, our staff enjoy a comprehensive benefits package including a company pension and healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer agile working which allows staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life About the role If successful, you will work independently and within a team to deliver a variety of projects and assist with proposal development. You will act as a project manager, lead designer, write proposals, manage clients and the interface with clients. You will lead on projects and will be expected to mentor and coach other engineers within the team and support the sector and client leads across the business.Within the renewable energy sector, you will undertake planning design, management and supporting documentation for a portfolio of projects under a principal designer or lead engineer. The role offers the opportunity to be involved in all civil engineering aspects of planning and condition discharging with works extending to detailed design. The role requires both desk-based work and site-based works, with site visits providing excellent opportunities to travel around the United Kingdom and Ireland.Within SLR, as a multidisciplinary consultancy with a "one team" culture at its core, you will have the opportunity to work closely with other disciplines across the business including the Advisory, Environmental Management and Compliance, Land and Water and Environmental Specialist Services Groups. You will have the opportunity to work within an experienced team and be involved in a series of exciting challenges with one of the leading environmental and engineering consultancies in the UK. You will have the opportunity to work and travel across Europe and internationally. About you If you are interested in applying, we would love to hear from you. In order to be successful, we'd envisage that you would be able to demonstrate: A solid track record managing projects, working in the UK on civil engineering and renewable projects Experience of working with teams of professional, engineering and operational staff in a project, consultancy or contracting Experience in the use of Civils 3D and AutoCAD(desirable) Working knowledge of design codes and standards Relevant degree in Civil Engineering or similar Experience in the production of Technical Reports Ability to analyse problems, create innovative solutions, and sound decisions in a competitive and commercial environmentDue to travel requirements, you must have a valid UK driving licence and be willing to attend site visits, including potential for prolonged periods. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Apr 29, 2026
Full time
Senior Civil Engineer page is loaded Senior Civil Engineerlocations: Edinburgh, Scotlandtime type: Full timeposted on: Posted Todayjob requisition id: JR101681SLR has a fantastic opportunity for an experienced Civil Engineer to join our busy Civil & Structural Engineering team at Senior grade with a focus on sustainable projects primarily consisting of windfarms with additional solar and BESS site delivery. The successful applicant will ideally be based in our Edinburgh office, though other locations may be possible, and they would support our existing established civil & structural engineering team, and will act as project manager and or lead designer on a number of projects across the renewables, infrastructure, power, industry and built environment sectors. SLR's Engineering team boasts a wealth of expertise across the European region (and wider global business) within diverse sectors including renewables, water, mining, waste, power, infrastructure, and the built environment. The team provides clients with expertise at all project stages, including: Planning Feasibility Outline and detailed designs Liaison with statutory bodies Overall Project and Programme Management Development and Preparation of Technical Specifications Preparation of Tender Packages and Tender Evaluation Commercial support throughout the lifecycle of a projectSLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 4,000 staff across 6 regions - including over 1,800 staff across Europe. SLR's 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development.Along with competitive salaries, our staff enjoy a comprehensive benefits package including a company pension and healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer agile working which allows staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life About the role If successful, you will work independently and within a team to deliver a variety of projects and assist with proposal development. You will act as a project manager, lead designer, write proposals, manage clients and the interface with clients. You will lead on projects and will be expected to mentor and coach other engineers within the team and support the sector and client leads across the business.Within the renewable energy sector, you will undertake planning design, management and supporting documentation for a portfolio of projects under a principal designer or lead engineer. The role offers the opportunity to be involved in all civil engineering aspects of planning and condition discharging with works extending to detailed design. The role requires both desk-based work and site-based works, with site visits providing excellent opportunities to travel around the United Kingdom and Ireland.Within SLR, as a multidisciplinary consultancy with a "one team" culture at its core, you will have the opportunity to work closely with other disciplines across the business including the Advisory, Environmental Management and Compliance, Land and Water and Environmental Specialist Services Groups. You will have the opportunity to work within an experienced team and be involved in a series of exciting challenges with one of the leading environmental and engineering consultancies in the UK. You will have the opportunity to work and travel across Europe and internationally. About you If you are interested in applying, we would love to hear from you. In order to be successful, we'd envisage that you would be able to demonstrate: A solid track record managing projects, working in the UK on civil engineering and renewable projects Experience of working with teams of professional, engineering and operational staff in a project, consultancy or contracting Experience in the use of Civils 3D and AutoCAD(desirable) Working knowledge of design codes and standards Relevant degree in Civil Engineering or similar Experience in the production of Technical Reports Ability to analyse problems, create innovative solutions, and sound decisions in a competitive and commercial environmentDue to travel requirements, you must have a valid UK driving licence and be willing to attend site visits, including potential for prolonged periods. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.
Apr 29, 2026
Full time
Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.
Applications Engineer South Yorkshire £35,000 - £40,000 + Bonus (50k+) + Training + Progression + Healthcare + Benefits Package Position for an Applications Engineer to support the Product Manager for the companies Mechanical Engineering products and services. The company are a leading industrial machinery engineering specialist and are a well-regarded and established authority in their field. Due to a combination of growth, internal movements and investment they are seeking to add key roles within the business. The role involves having a technical understanding of drives and motors and supporting the product manager with customer enquiries. It is a mostly desk based role but will involve occasional meetings. Here is an outstanding opportunity to play a key fundamental role in the technical department of a growing, ambitious and successful market leader. The Role: Applications Engineer Supporting the Product Manager Mon - Friday Days - 40 hours Bonus paid on profit quarterly Candidate Requirements: Mechanical Engineering background Experience of Drives and Motors Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Applications Engineer, Drives, Motors, Product, Product support, Industrial transmissions, gearboxes, transmission, drives, motors, couplings, product expert, product specialist, Mechanical, Electrical, Technical Sales, Technical Manager, HND, HNC, Electrical, Gears, CNC, Industrial, Sheffield, South Yorkshire, Barnsley, Doncaster, Rotherham, Nottingham
Apr 29, 2026
Full time
Applications Engineer South Yorkshire £35,000 - £40,000 + Bonus (50k+) + Training + Progression + Healthcare + Benefits Package Position for an Applications Engineer to support the Product Manager for the companies Mechanical Engineering products and services. The company are a leading industrial machinery engineering specialist and are a well-regarded and established authority in their field. Due to a combination of growth, internal movements and investment they are seeking to add key roles within the business. The role involves having a technical understanding of drives and motors and supporting the product manager with customer enquiries. It is a mostly desk based role but will involve occasional meetings. Here is an outstanding opportunity to play a key fundamental role in the technical department of a growing, ambitious and successful market leader. The Role: Applications Engineer Supporting the Product Manager Mon - Friday Days - 40 hours Bonus paid on profit quarterly Candidate Requirements: Mechanical Engineering background Experience of Drives and Motors Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Applications Engineer, Drives, Motors, Product, Product support, Industrial transmissions, gearboxes, transmission, drives, motors, couplings, product expert, product specialist, Mechanical, Electrical, Technical Sales, Technical Manager, HND, HNC, Electrical, Gears, CNC, Industrial, Sheffield, South Yorkshire, Barnsley, Doncaster, Rotherham, Nottingham
