Job title Service Desk Administrator Department Simpro Operations Location Nottingham office Reports to Head of Operations Responsible for staff No line manager responsibility Working hours 37 click apply for full job details
Apr 26, 2026
Full time
Job title Service Desk Administrator Department Simpro Operations Location Nottingham office Reports to Head of Operations Responsible for staff No line manager responsibility Working hours 37 click apply for full job details
Front Office Manager - Holiday Inn Express Manchester Airport JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Holiday Inn Express Manchester Airport is a modern 199-bedroom hotel just minutes from the terminals, popular with both business and leisure travellers. Guests enjoy smart, hassle-free stays with free WiFi, on-site dining, and our signature Express Start breakfast. Behind the scenes, it's our team who make the difference - working in a fast-paced, welcoming environment where no two days are the same. As part of the IHG family, joining us means being part of a trusted global brand with opportunities to learn, grow, and build a career in hospitality. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year Free on-site car parking Unsociable hours shift allowance of additional + 2 / + 3 per hour And much much more! A DAY IN THE LIFE OF A FRONT OFFICE MANAGER AT OUR HOTEL What you'll be doing Lead the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members What We Need from You: A minimum of 1-2 years of front desk experience in a supervisory or management capacity within the hospitality industry, ideally in a hotel setting Proven record of effectively leading a team, building positive dynamics, and coaching for performance Exceptional communication and interpersonal skills, with a passion for delivering high-quality guest service and resolving issues professionally Strong organizational abilities to manage daily operations and administrative tasks efficiently Familiarity with budgeting, forecasting, and financial reporting, along with knowledge of cash handling, accounts receivable, and basic accounting principles Proficiency in front desk and property management systems (PMS), such as Opera or similar, along with a working knowledge of Microsoft Office Suite Resourceful, solution-oriented, and comfortable making decisions under pressure Flexibility to work evenings, weekends, and holidays as needed to meet the demands of the hotel industry; 24hrs a day, 365 days a year. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Apr 25, 2026
Full time
Front Office Manager - Holiday Inn Express Manchester Airport JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Holiday Inn Express Manchester Airport is a modern 199-bedroom hotel just minutes from the terminals, popular with both business and leisure travellers. Guests enjoy smart, hassle-free stays with free WiFi, on-site dining, and our signature Express Start breakfast. Behind the scenes, it's our team who make the difference - working in a fast-paced, welcoming environment where no two days are the same. As part of the IHG family, joining us means being part of a trusted global brand with opportunities to learn, grow, and build a career in hospitality. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year Free on-site car parking Unsociable hours shift allowance of additional + 2 / + 3 per hour And much much more! A DAY IN THE LIFE OF A FRONT OFFICE MANAGER AT OUR HOTEL What you'll be doing Lead the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members What We Need from You: A minimum of 1-2 years of front desk experience in a supervisory or management capacity within the hospitality industry, ideally in a hotel setting Proven record of effectively leading a team, building positive dynamics, and coaching for performance Exceptional communication and interpersonal skills, with a passion for delivering high-quality guest service and resolving issues professionally Strong organizational abilities to manage daily operations and administrative tasks efficiently Familiarity with budgeting, forecasting, and financial reporting, along with knowledge of cash handling, accounts receivable, and basic accounting principles Proficiency in front desk and property management systems (PMS), such as Opera or similar, along with a working knowledge of Microsoft Office Suite Resourceful, solution-oriented, and comfortable making decisions under pressure Flexibility to work evenings, weekends, and holidays as needed to meet the demands of the hotel industry; 24hrs a day, 365 days a year. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Job Purpose Based in our Keighley depot -The hire desk manager will assist customers with their requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines click apply for full job details
Apr 25, 2026
Full time
Job Purpose Based in our Keighley depot -The hire desk manager will assist customers with their requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines click apply for full job details
Artis HR are supporting an organisation to recruit an HR Advisor into their established People function on a 12-month fixed-term contract. This is a full-time, generalist role offering the opportunity to work closely with senior HR colleagues to deliver a high-quality, professional and responsive HR service across the business. You'll play a key role in supporting the delivery of the wider People strategy, contributing to initiatives across talent development, engagement, wellbeing and organisational change. The role Working as part of a collaborative HR team, you will provide advice and guidance to managers across a wide range of HR matters, while also supporting on projects and wider people initiatives. This is a varied role with a strong focus on employee relations, alongside exposure to data, policy development and organisational change. Key responsibilities -Provide advice, guidance and coaching to managers on employee relations matters including disciplinary, grievance, absence and performance -Support HR Business Partners with organisational change initiatives, restructures and project delivery -Assist in the development and implementation of HR policies in line with employment law and best practice -Contribute to people initiatives across talent development, engagement and wellbeing -Support with HR reporting, data analysis and insight to inform decision making -Work collaboratively across the wider People function to deliver a consistent and high-quality HR service -Assist with job evaluation and workforce planning activities -Support HR helpdesk queries and contribute to wider team activities About you -Previous experience within an HR Advisor or generalist HR role -Strong experience managing a range of employee relations casework -Good understanding of UK employment law -Confident providing pragmatic, commercial HR advice -Strong relationship-building and communication skills Able to work independently and as part of a wider team in a fast-paced environment High attention to detail with a proactive and adaptable approach CIPD qualified or working towards (desirable) Why apply? -Opportunity to join a collaborative and supportive HR team -Broad, generalist role with exposure to both operational and project work -Involvement in key people initiatives and organisational change -Hybrid working model with flexibility Interested? If you're looking for a role where you can grow, take ownership and make a real impact, I'd love to have a chat. Please note, you must have the right to work in the UK and be within a commutable distance of Cheltenham for this role. We aim to respond to every application, however due to high volumes this isn't always possible. We may be in touch via phone or email to ask a few additional questions or to arrange an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Apr 25, 2026
Contractor
Artis HR are supporting an organisation to recruit an HR Advisor into their established People function on a 12-month fixed-term contract. This is a full-time, generalist role offering the opportunity to work closely with senior HR colleagues to deliver a high-quality, professional and responsive HR service across the business. You'll play a key role in supporting the delivery of the wider People strategy, contributing to initiatives across talent development, engagement, wellbeing and organisational change. The role Working as part of a collaborative HR team, you will provide advice and guidance to managers across a wide range of HR matters, while also supporting on projects and wider people initiatives. This is a varied role with a strong focus on employee relations, alongside exposure to data, policy development and organisational change. Key responsibilities -Provide advice, guidance and coaching to managers on employee relations matters including disciplinary, grievance, absence and performance -Support HR Business Partners with organisational change initiatives, restructures and project delivery -Assist in the development and implementation of HR policies in line with employment law and best practice -Contribute to people initiatives across talent development, engagement and wellbeing -Support with HR reporting, data analysis and insight to inform decision making -Work collaboratively across the wider People function to deliver a consistent and high-quality HR service -Assist with job evaluation and workforce planning activities -Support HR helpdesk queries and contribute to wider team activities About you -Previous experience within an HR Advisor or generalist HR role -Strong experience managing a range of employee relations casework -Good understanding of UK employment law -Confident providing pragmatic, commercial HR advice -Strong relationship-building and communication skills Able to work independently and as part of a wider team in a fast-paced environment High attention to detail with a proactive and adaptable approach CIPD qualified or working towards (desirable) Why apply? -Opportunity to join a collaborative and supportive HR team -Broad, generalist role with exposure to both operational and project work -Involvement in key people initiatives and organisational change -Hybrid working model with flexibility Interested? If you're looking for a role where you can grow, take ownership and make a real impact, I'd love to have a chat. Please note, you must have the right to work in the UK and be within a commutable distance of Cheltenham for this role. We aim to respond to every application, however due to high volumes this isn't always possible. We may be in touch via phone or email to ask a few additional questions or to arrange an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting Attendant - Valet page is loaded Valet Attendant - Valetremote type: Onsitelocations: Hard Rock Hotel & Casino Bristoltime type: Full timeposted on: Posted Todayjob requisition id: R1725Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: VALET BELL PERSON Overview The Valet Bell Person is responsible for parking and retrieving guest vehicles, assisting with luggage, directing traffic at property entrance, escorting guests to rooms, giving property and room orientations, storing and retrieving luggage, delivering packages and other items in the property, maintaining property entrance and lobby, and providing directions and other information to guests. The Valet Bell Person is also responsible for greeting and opening doors for guests entering and leaving the property and assisting guests entering and exiting vehicles. Responsibilities ESSENTIAL JOB FUNCTIONS: Proactively offer guests assistance with luggage in any area of the property. Upon departure, thank guests and invite them back to the hotel. Orient guests to the property when escorting to guest rooms. Place luggage according to guest preference, provide guest room orientation, and offer further assistance before departing. Store and retrieve luggage for guests. Assist individuals and groups with check-in, checkout, and room changes. Deliver newspapers, messages, packages, mail, and other items to guest rooms, meeting rooms, and offices. Ensure property entrance, lobby, and bell closet areas remain clean and orderly. Efficiently and safely park and retrieve all vehicles in designated areas. Ensure vehicles are locked and keys are secured. Ensure claim tickets are matched and returned vehicles are delivered to correct guests. Transfer luggage and other items to and from vehicles, as requested or needed. Assess and document any vehicle damage prior to taking possession of any vehicles. Open vehicle doors and assist guests entering and exiting vehicles. Ensure smooth traffic flow at the property entrance. Utilize bell carts effectively and with caution. Ensure carts remain clean and in good condition. Request taxis and shuttles for guests, as needed. Notify Front Desk of VIP arrivals. Open doors for guests entering or leaving the property. Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. Engage in conversation with guests at property entrance and in lobby areas. Maintain an alert position at post at all times. Work with the Hotel Operations Manager regarding hotel business to keep them informed. Maintain positive and professional communication with all team members. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, team members, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to team members, guests, clients, owners, and investors. Review and develop guest history records to enhance personalized service for repeat guests. Maintain confidentiality of guest, team member, and company information. Operate ethically to protect the Hard Rock brand. Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent, along with 2 months of Valet and/or Bell Services experience is required. Must have a valid driver's license with a clean record for the previous 3 years, and be able to operate both manual and automatic transmission vehicles. ADDITIONAL REQUIREMENTS : Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be able to work nights, weekends, and holidays. Ability to deliver a service level which creates an atmosphere that makes our guest want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must possess strong communication and listening skills. Must have a friendly and outgoing personality. Ability to be punctual. Must possess excellent time management skills. Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS: Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate
Apr 25, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting Attendant - Valet page is loaded Valet Attendant - Valetremote type: Onsitelocations: Hard Rock Hotel & Casino Bristoltime type: Full timeposted on: Posted Todayjob requisition id: R1725Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: VALET BELL PERSON Overview The Valet Bell Person is responsible for parking and retrieving guest vehicles, assisting with luggage, directing traffic at property entrance, escorting guests to rooms, giving property and room orientations, storing and retrieving luggage, delivering packages and other items in the property, maintaining property entrance and lobby, and providing directions and other information to guests. The Valet Bell Person is also responsible for greeting and opening doors for guests entering and leaving the property and assisting guests entering and exiting vehicles. Responsibilities ESSENTIAL JOB FUNCTIONS: Proactively offer guests assistance with luggage in any area of the property. Upon departure, thank guests and invite them back to the hotel. Orient guests to the property when escorting to guest rooms. Place luggage according to guest preference, provide guest room orientation, and offer further assistance before departing. Store and retrieve luggage for guests. Assist individuals and groups with check-in, checkout, and room changes. Deliver newspapers, messages, packages, mail, and other items to guest rooms, meeting rooms, and offices. Ensure property entrance, lobby, and bell closet areas remain clean and orderly. Efficiently and safely park and retrieve all vehicles in designated areas. Ensure vehicles are locked and keys are secured. Ensure claim tickets are matched and returned vehicles are delivered to correct guests. Transfer luggage and other items to and from vehicles, as requested or needed. Assess and document any vehicle damage prior to taking possession of any vehicles. Open vehicle doors and assist guests entering and exiting vehicles. Ensure smooth traffic flow at the property entrance. Utilize bell carts effectively and with caution. Ensure carts remain clean and in good condition. Request taxis and shuttles for guests, as needed. Notify Front Desk of VIP arrivals. Open doors for guests entering or leaving the property. Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. Engage in conversation with guests at property entrance and in lobby areas. Maintain an alert position at post at all times. Work with the Hotel Operations Manager regarding hotel business to keep them informed. Maintain positive and professional communication with all team members. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, team members, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to team members, guests, clients, owners, and investors. Review and develop guest history records to enhance personalized service for repeat guests. Maintain confidentiality of guest, team member, and company information. Operate ethically to protect the Hard Rock brand. Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent, along with 2 months of Valet and/or Bell Services experience is required. Must have a valid driver's license with a clean record for the previous 3 years, and be able to operate both manual and automatic transmission vehicles. ADDITIONAL REQUIREMENTS : Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be able to work nights, weekends, and holidays. Ability to deliver a service level which creates an atmosphere that makes our guest want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must possess strong communication and listening skills. Must have a friendly and outgoing personality. Ability to be punctual. Must possess excellent time management skills. Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS: Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate
Account Manager - Recruitment (Driving & Logistics) - 29,000 - Newmarket - Immediate Start Full-Time Permanent Commission Career Progression The Job We're currently recruiting for an Account Manager to join our team in Newmarket, specialising in driving and logistics recruitment. This is a fast-paced role focused on managing client bookings, maintaining strong client relationships, and ensuring consistent delivery of drivers to meet demand. This is a full-time position with long-term progression opportunities within a growing business. What You'll Be Doing Managing daily client booking requests and filling roles efficiently Responding to urgent and last-minute requirements Matching candidates to roles based on availability and experience Proactively placing candidates into existing clients Building and maintaining strong client relationships Acting as the main point of contact for assigned accounts Maintaining a pipeline of available drivers Ensuring high levels of service delivery Pay & Hours 29,000 basic salary 07:00 - 16:00 Monday to Friday Full-time, permanent position What We're Looking For Previous experience in recruitment, account management or sales preferred Strong communication and relationship-building skills Ability to work in a fast-paced environment Organised and able to manage multiple tasks Proactive and driven attitude What You Get Clear commission structure based on desk performance Career progression to Principal Consultant Established client base and consistent workload Supportive team environment Performance Targets 5 new bookings per day 2 client meetings per week minimum 5 new starters per week 250 calls/notes per week (BD and recruitment activity) Commission Structure 3% GP on own desk Shared desk split as agreed (typically 1.5%) Thresholds 4,000 per month (no resourcer) 8,000 per month (1 resourcer) 12,000 per month (2 resourcer) Apply Now Click apply or contact Swift Recruit to discuss the role further
Apr 24, 2026
Full time
Account Manager - Recruitment (Driving & Logistics) - 29,000 - Newmarket - Immediate Start Full-Time Permanent Commission Career Progression The Job We're currently recruiting for an Account Manager to join our team in Newmarket, specialising in driving and logistics recruitment. This is a fast-paced role focused on managing client bookings, maintaining strong client relationships, and ensuring consistent delivery of drivers to meet demand. This is a full-time position with long-term progression opportunities within a growing business. What You'll Be Doing Managing daily client booking requests and filling roles efficiently Responding to urgent and last-minute requirements Matching candidates to roles based on availability and experience Proactively placing candidates into existing clients Building and maintaining strong client relationships Acting as the main point of contact for assigned accounts Maintaining a pipeline of available drivers Ensuring high levels of service delivery Pay & Hours 29,000 basic salary 07:00 - 16:00 Monday to Friday Full-time, permanent position What We're Looking For Previous experience in recruitment, account management or sales preferred Strong communication and relationship-building skills Ability to work in a fast-paced environment Organised and able to manage multiple tasks Proactive and driven attitude What You Get Clear commission structure based on desk performance Career progression to Principal Consultant Established client base and consistent workload Supportive team environment Performance Targets 5 new bookings per day 2 client meetings per week minimum 5 new starters per week 250 calls/notes per week (BD and recruitment activity) Commission Structure 3% GP on own desk Shared desk split as agreed (typically 1.5%) Thresholds 4,000 per month (no resourcer) 8,000 per month (1 resourcer) 12,000 per month (2 resourcer) Apply Now Click apply or contact Swift Recruit to discuss the role further
Quality Assurance Engineer Bournemouth Hybrid - 3 Days a week in the Bournemouth Office Currently recruiting a QA Engineer for a company based within the aviation sector. Working with a strong team around you, this role will be pivotal in the supply of test scripting. The role will come naturally to an individual who has experience of dealing with testing software products and reporting when they do not meet the customer's needs. With a mix of both manual and automated testing, this role will suit a individual who has tested in both environments The purpose of the job is. Preparing test specs and test scripts To prepare records of the tests conducted To report where the software does not meet its specifications. To prepare and maintain user documentation. Manager or the relevant Project Manager / Customer Service Manager To evaluate customers' warranty claims and internally generated software problem reports To prepare data for customers as required by the relevant Lead Tester. To assist in the specification of functional and software requirements Technical requirements Experience with Jenkins, Python, Selenium, Playright Familiarity with the Windows family of operating systems Familiarity with current/modern testing techniques such as BDD. Ability to communicate ideas clearly to other team members across departments. Ability to produce supporting documentation to a good standard of written English. Technical information gathering and analysis skills. You will need to have: ITSQB software testing qualification or equivalent. Ability to manage multiple concurrent activities maintaining focus on project deadlines. 3+ years proven experience as a Software Tester Experience in a variety of applications (desktop, mobile, web) including customer acceptance activities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2026
Full time
Quality Assurance Engineer Bournemouth Hybrid - 3 Days a week in the Bournemouth Office Currently recruiting a QA Engineer for a company based within the aviation sector. Working with a strong team around you, this role will be pivotal in the supply of test scripting. The role will come naturally to an individual who has experience of dealing with testing software products and reporting when they do not meet the customer's needs. With a mix of both manual and automated testing, this role will suit a individual who has tested in both environments The purpose of the job is. Preparing test specs and test scripts To prepare records of the tests conducted To report where the software does not meet its specifications. To prepare and maintain user documentation. Manager or the relevant Project Manager / Customer Service Manager To evaluate customers' warranty claims and internally generated software problem reports To prepare data for customers as required by the relevant Lead Tester. To assist in the specification of functional and software requirements Technical requirements Experience with Jenkins, Python, Selenium, Playright Familiarity with the Windows family of operating systems Familiarity with current/modern testing techniques such as BDD. Ability to communicate ideas clearly to other team members across departments. Ability to produce supporting documentation to a good standard of written English. Technical information gathering and analysis skills. You will need to have: ITSQB software testing qualification or equivalent. Ability to manage multiple concurrent activities maintaining focus on project deadlines. 3+ years proven experience as a Software Tester Experience in a variety of applications (desktop, mobile, web) including customer acceptance activities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Office Manager - New Office Launch & Workplace Operations St Andrews, Fife 18-month Fixed Term Contract 100% Office Based Strong potential to become permanent Are you an Office Manager who loves creating a fantastic workplace experience - and wants the rare opportunity to help set up a brand new office from scratch ? This is an exciting and hands-on role where you'll lead the day-to-day coordination of a new office opening , then take full ownership of the office once it's live. It's ideal for someone who enjoys being the heartbeat of the office , juggling people, suppliers, facilities, and operations with confidence. This is not a technical project role - it's about organisation, coordination, communication and making the office run brilliantly . Phase One: Office Set-Up & Opening Coordination You'll play a central role in getting the new office ready for launch, including: Coordinating office fit-out, furniture, layouts, signage and supplies Managing key timelines and checklists to ensure opening readiness Acting as the main point of contact for suppliers, contractors and internal teams Supporting the setup of office systems such as access control, desk booking and parking Communicating clearly with staff about the move and office arrangements Ensuring the office is fully operational, welcoming and ready for day one Helping ensure a smooth transition with minimal disruption You'll be the organiser who keeps everything aligned - spotting gaps, solving problems, and keeping things moving. Phase Two: Office & Workplace Management Once the office is open, this becomes a full Office Manager position , including: Owning the day-to-day running of the office and workplace experience Managing reception, visitors, post, couriers and office services Coordinating building security, access and key stakeholders Overseeing cleaning, catering, facilities and service providers Ensuring health & safety standards are maintained Managing office budgets, costs and supplier performance Continuously improving how the office operates for staff and visitors You'll be the go-to person for everything office-related - trusted, visible, and relied upon. What We're Looking For Proven experience as an Office Manager, Workplace Manager or Facilities Coordinator Experience supporting office openings, relocations or workplace changes (ideal but not essential) Strong organisational skills and confidence juggling multiple priorities Comfortable managing suppliers, budgets and operational details Excellent communication skills - friendly, clear and professional Happiest working in a fully office-based role Proactive, practical and solutions-focused Why Apply? A rare opportunity to help launch a brand-new office A role with real ownership and visibility Work in the beautiful setting of St Andrews 18-month FTC with genuine long-term potential Interested in finding out more? Please get in touch with Anna McInnes at Office Angels for a confidential conversation. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 24, 2026
Contractor
Office Manager - New Office Launch & Workplace Operations St Andrews, Fife 18-month Fixed Term Contract 100% Office Based Strong potential to become permanent Are you an Office Manager who loves creating a fantastic workplace experience - and wants the rare opportunity to help set up a brand new office from scratch ? This is an exciting and hands-on role where you'll lead the day-to-day coordination of a new office opening , then take full ownership of the office once it's live. It's ideal for someone who enjoys being the heartbeat of the office , juggling people, suppliers, facilities, and operations with confidence. This is not a technical project role - it's about organisation, coordination, communication and making the office run brilliantly . Phase One: Office Set-Up & Opening Coordination You'll play a central role in getting the new office ready for launch, including: Coordinating office fit-out, furniture, layouts, signage and supplies Managing key timelines and checklists to ensure opening readiness Acting as the main point of contact for suppliers, contractors and internal teams Supporting the setup of office systems such as access control, desk booking and parking Communicating clearly with staff about the move and office arrangements Ensuring the office is fully operational, welcoming and ready for day one Helping ensure a smooth transition with minimal disruption You'll be the organiser who keeps everything aligned - spotting gaps, solving problems, and keeping things moving. Phase Two: Office & Workplace Management Once the office is open, this becomes a full Office Manager position , including: Owning the day-to-day running of the office and workplace experience Managing reception, visitors, post, couriers and office services Coordinating building security, access and key stakeholders Overseeing cleaning, catering, facilities and service providers Ensuring health & safety standards are maintained Managing office budgets, costs and supplier performance Continuously improving how the office operates for staff and visitors You'll be the go-to person for everything office-related - trusted, visible, and relied upon. What We're Looking For Proven experience as an Office Manager, Workplace Manager or Facilities Coordinator Experience supporting office openings, relocations or workplace changes (ideal but not essential) Strong organisational skills and confidence juggling multiple priorities Comfortable managing suppliers, budgets and operational details Excellent communication skills - friendly, clear and professional Happiest working in a fully office-based role Proactive, practical and solutions-focused Why Apply? A rare opportunity to help launch a brand-new office A role with real ownership and visibility Work in the beautiful setting of St Andrews 18-month FTC with genuine long-term potential Interested in finding out more? Please get in touch with Anna McInnes at Office Angels for a confidential conversation. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Adrian's Charityjob Charity
Kingston Upon Thames, London
Job Title: Customer Service Executive Reporting to: Customer Service Manager Salary: £25,000 - £28,000 dependent on experience, generous non-contributory pension, 25 days annual leave (excluding bank holidays Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December We offer working from home 3 days per week, with 2 days in the office minimum per week Flexible working hours offered after satisfactory completion of probationary perio d Primary Responsibility As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation. The Role Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager. To prioritise on answering incoming calls (with some outgoing calls where necessary). Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time. To prepare daily, weekly, monthly stats / sales reports as required To provide administrative holiday cover for Account Managers to ensure that client requests are actioned. Passing customer feedback on to the product, marketing, or sales team to improve CharityJob s offerings and services. Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution. Stay up to date with CharityJob s new Products & Features. To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task. To support other internal departments when needed and as agreed with the CSM. The Person Passionate about delighting customers Friendly & outgoing telephone manner Fantastic communication skills, verbal and written Organised, proactive and a good problem solver Does this sound like you? If yes, we would love to hear from you, so please submit your application now! The Company CharityJob is the UK s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades worth of insight and personal experience, aligning passionate candidates with inspiring organisations We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Apr 24, 2026
Full time
Job Title: Customer Service Executive Reporting to: Customer Service Manager Salary: £25,000 - £28,000 dependent on experience, generous non-contributory pension, 25 days annual leave (excluding bank holidays Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December We offer working from home 3 days per week, with 2 days in the office minimum per week Flexible working hours offered after satisfactory completion of probationary perio d Primary Responsibility As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation. The Role Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager. To prioritise on answering incoming calls (with some outgoing calls where necessary). Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time. To prepare daily, weekly, monthly stats / sales reports as required To provide administrative holiday cover for Account Managers to ensure that client requests are actioned. Passing customer feedback on to the product, marketing, or sales team to improve CharityJob s offerings and services. Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution. Stay up to date with CharityJob s new Products & Features. To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task. To support other internal departments when needed and as agreed with the CSM. The Person Passionate about delighting customers Friendly & outgoing telephone manner Fantastic communication skills, verbal and written Organised, proactive and a good problem solver Does this sound like you? If yes, we would love to hear from you, so please submit your application now! The Company CharityJob is the UK s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades worth of insight and personal experience, aligning passionate candidates with inspiring organisations We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Elix Sourcing Solutions
West Bridgford, Nottinghamshire
Applications Engineer South Yorkshire 35,000 - 40,000 + Bonus (50k+) + Training + Progression + Healthcare + Benefits Package Position for an Applications Engineer to support the Product Manager for the companies Mechanical Engineering products and services. The company are a leading industrial machinery engineering specialist and are a well-regarded and established authority in their field. Due to a combination of growth, internal movements and investment they are seeking to add key roles within the business. The role involves having a technical understanding of drives and motors and supporting the product manager with customer enquiries. It is a mostly desk based role but will involve occasional meetings. Here is an outstanding opportunity to play a key fundamental role in the technical department of a growing, ambitious and successful market leader. The Role: Applications Engineer Supporting the Product Manager Mon - Friday Days - 40 hours Bonus paid on profit quarterly Candidate Requirements: Mechanical Engineering background Experience of Drives and Motors Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Applications Engineer, Drives, Motors, Product, Product support, Industrial transmissions, gearboxes, transmission, drives, motors, couplings, product expert, product specialist, Mechanical, Electrical, Technical Sales, Technical Manager, HND, HNC, Electrical, Gears, CNC, Industrial, Sheffield, South Yorkshire, Barnsley, Doncaster, Rotherham, Nottingham
Apr 24, 2026
Full time
Applications Engineer South Yorkshire 35,000 - 40,000 + Bonus (50k+) + Training + Progression + Healthcare + Benefits Package Position for an Applications Engineer to support the Product Manager for the companies Mechanical Engineering products and services. The company are a leading industrial machinery engineering specialist and are a well-regarded and established authority in their field. Due to a combination of growth, internal movements and investment they are seeking to add key roles within the business. The role involves having a technical understanding of drives and motors and supporting the product manager with customer enquiries. It is a mostly desk based role but will involve occasional meetings. Here is an outstanding opportunity to play a key fundamental role in the technical department of a growing, ambitious and successful market leader. The Role: Applications Engineer Supporting the Product Manager Mon - Friday Days - 40 hours Bonus paid on profit quarterly Candidate Requirements: Mechanical Engineering background Experience of Drives and Motors Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Applications Engineer, Drives, Motors, Product, Product support, Industrial transmissions, gearboxes, transmission, drives, motors, couplings, product expert, product specialist, Mechanical, Electrical, Technical Sales, Technical Manager, HND, HNC, Electrical, Gears, CNC, Industrial, Sheffield, South Yorkshire, Barnsley, Doncaster, Rotherham, Nottingham
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Apr 24, 2026
Full time
Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
Apr 24, 2026
Full time
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. FACILITIES MANAGER The Facilities Manager is a key member of Mountview's Facilities & Operations team, comprising Facilities, Operations, IT, Housekeeping, Premises Officers and the Welcome Desk. Reporting to the Head of Facilities & Operations, the post holder is responsible for the operational management and maintenance of a modern higher education building opened in 2018, including the safe, efficient and effective delivery of both hard and soft facilities management services; health and safety compliance; and ensuring that Mountview's premises are safe, clean and welcoming and fit for purpose at all times. The post holder will also support the Head of Facilities & Operations in the development and delivery of long-term maintenance strategies and asset management plans. SALARY: Circa £37,500 per annum, depending on experience. CLOSING DATE: Thursday 14 May at 9am. Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Apr 24, 2026
Full time
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. FACILITIES MANAGER The Facilities Manager is a key member of Mountview's Facilities & Operations team, comprising Facilities, Operations, IT, Housekeeping, Premises Officers and the Welcome Desk. Reporting to the Head of Facilities & Operations, the post holder is responsible for the operational management and maintenance of a modern higher education building opened in 2018, including the safe, efficient and effective delivery of both hard and soft facilities management services; health and safety compliance; and ensuring that Mountview's premises are safe, clean and welcoming and fit for purpose at all times. The post holder will also support the Head of Facilities & Operations in the development and delivery of long-term maintenance strategies and asset management plans. SALARY: Circa £37,500 per annum, depending on experience. CLOSING DATE: Thursday 14 May at 9am. Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Reed have partnered with an established specialist equipment manufacturer based in the Southwest . They are seeking a hands-on, driven Area Sales Manager to cover the southern half of the UK (Midlands southwards) and take ownership of a territory with huge growth potential. This role is perfect for someone who thrives on being out on site, running demos, and winning new business. The Role This is a demo-led and site-focused sales position where you'll be showcasing high-value technical inspection systems, including: Inspection equipment Fully fitted inspection vans (typically £100k-£150k+) A range of specialist inspection and survey systems You'll regularly visit contractors and infrastructure businesses, running demonstrations in real-world working environments. Key responsibilities include: Delivering on-site demonstrations of technical inspection equipment Generating and converting new business opportunities Building strong relationships with drainage contractors, utilities, civil engineering firms, and infrastructure companies Managing a full end-to-end sales cycle Attending industry events and trade exhibitions Developing a strong, sustainable pipeline of capital equipment sales Occasional travel to the company's Head Office in Somerset for meetings, product training, and team collaboration This is a field-based role, and the vast majority of your time will be spent out on-site seeing customers and doing product demos, not behind a desk. What We're Looking For A proactive, self-motivated salesperson who enjoys practical, hands-on environments and can confidently demonstrate technical equipment. You should be: A new business hunter, not an account manager Comfortable in boots, hi-vis, and operational environments Confident delivering live demonstrations directly to contractors and engineers Able to generate your own opportunities and manage a large territory Skilled at converting demos into capital equipment orders Organised, driven, and able to work autonomously Relevant backgrounds may include: Drainage / utilities / civils Technical or capital equipment sales Industrial equipment / engineering / field services Package & Benefits Competitive base salary Company van (also for personal use) Laptop & mobile 2% commission on sales 24 days annual leave + bank holidays Christmas shutdown period Ongoing training & development Chance to own and grow a major UK territory
Apr 24, 2026
Full time
Reed have partnered with an established specialist equipment manufacturer based in the Southwest . They are seeking a hands-on, driven Area Sales Manager to cover the southern half of the UK (Midlands southwards) and take ownership of a territory with huge growth potential. This role is perfect for someone who thrives on being out on site, running demos, and winning new business. The Role This is a demo-led and site-focused sales position where you'll be showcasing high-value technical inspection systems, including: Inspection equipment Fully fitted inspection vans (typically £100k-£150k+) A range of specialist inspection and survey systems You'll regularly visit contractors and infrastructure businesses, running demonstrations in real-world working environments. Key responsibilities include: Delivering on-site demonstrations of technical inspection equipment Generating and converting new business opportunities Building strong relationships with drainage contractors, utilities, civil engineering firms, and infrastructure companies Managing a full end-to-end sales cycle Attending industry events and trade exhibitions Developing a strong, sustainable pipeline of capital equipment sales Occasional travel to the company's Head Office in Somerset for meetings, product training, and team collaboration This is a field-based role, and the vast majority of your time will be spent out on-site seeing customers and doing product demos, not behind a desk. What We're Looking For A proactive, self-motivated salesperson who enjoys practical, hands-on environments and can confidently demonstrate technical equipment. You should be: A new business hunter, not an account manager Comfortable in boots, hi-vis, and operational environments Confident delivering live demonstrations directly to contractors and engineers Able to generate your own opportunities and manage a large territory Skilled at converting demos into capital equipment orders Organised, driven, and able to work autonomously Relevant backgrounds may include: Drainage / utilities / civils Technical or capital equipment sales Industrial equipment / engineering / field services Package & Benefits Competitive base salary Company van (also for personal use) Laptop & mobile 2% commission on sales 24 days annual leave + bank holidays Christmas shutdown period Ongoing training & development Chance to own and grow a major UK territory
Position: Workshop SupervisorLocation: Dalcross, InvernessSalary: £37,000 My client is a leading supplier and maintainer of diesel equipment across Scotland. They are looking to bring on board a Workshop Supervisor to look after their Inverness site, and assist with the day to day running of the hire desk. The ideal candidate will come from a supervisor / team leader background and have first-hand knowledge and understanding of Diesel Generators / Pumps. Workshop Supervisor Position Overview Overseeing day to day running of the Inverness site Assist customers with rental equipment issues and concerns Liaise with company sales team and operational management. Work closely with the depot manager to respond to problems. Organising workload for Service Engineers Keep a record of all maintenance reports on site. Working in a field capacity to assist with Engineering requirements Make sure all equipment that is being prepared for rental is to company standard. Report to the area manager on the daily events within the depot. Ensure all employees adhere to RAMS and ACE. Keep a record of all transport records, including repair costs of vehicles etc. Workshop Supervisor Position Requirements Previous Team leader experience essential Previous experience dealing with Diesel Generators / Pumps / Engines Experienced overseeing a maintenance / manufacturing team Familiar with RAMS and Health and Safety standards Full Driving licence Based within a commutable distance of Inverness Workshop Supervisor Position Remuneration Salary £37,000 per annum Company van and fuel card 40 hours a week, Monday - Friday 08:00 - 16:30 33 days holiday inclusive of bank holidays Pension Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 24, 2026
Full time
Position: Workshop SupervisorLocation: Dalcross, InvernessSalary: £37,000 My client is a leading supplier and maintainer of diesel equipment across Scotland. They are looking to bring on board a Workshop Supervisor to look after their Inverness site, and assist with the day to day running of the hire desk. The ideal candidate will come from a supervisor / team leader background and have first-hand knowledge and understanding of Diesel Generators / Pumps. Workshop Supervisor Position Overview Overseeing day to day running of the Inverness site Assist customers with rental equipment issues and concerns Liaise with company sales team and operational management. Work closely with the depot manager to respond to problems. Organising workload for Service Engineers Keep a record of all maintenance reports on site. Working in a field capacity to assist with Engineering requirements Make sure all equipment that is being prepared for rental is to company standard. Report to the area manager on the daily events within the depot. Ensure all employees adhere to RAMS and ACE. Keep a record of all transport records, including repair costs of vehicles etc. Workshop Supervisor Position Requirements Previous Team leader experience essential Previous experience dealing with Diesel Generators / Pumps / Engines Experienced overseeing a maintenance / manufacturing team Familiar with RAMS and Health and Safety standards Full Driving licence Based within a commutable distance of Inverness Workshop Supervisor Position Remuneration Salary £37,000 per annum Company van and fuel card 40 hours a week, Monday - Friday 08:00 - 16:30 33 days holiday inclusive of bank holidays Pension Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Reed have partnered with an established specialist equipment manufacturer based in the Southwest . They are seeking a hands-on, driven Area Sales Manager to cover the southern half of the UK (Midlands southwards) and take ownership of a territory with huge growth potential. This role is perfect for someone who thrives on being out on site, running demos, and winning new business. The Role This is a demo-led and site-focused sales position where you'll be showcasing high-value technical inspection systems, including: Inspection equipment Fully fitted inspection vans (typically £100k-£150k+) A range of specialist inspection and survey systems You'll regularly visit contractors and infrastructure businesses, running demonstrations in real-world working environments. Key responsibilities include: Delivering on-site demonstrations of technical inspection equipment Generating and converting new business opportunities Building strong relationships with drainage contractors, utilities, civil engineering firms, and infrastructure companies Managing a full end-to-end sales cycle Attending industry events and trade exhibitions Developing a strong, sustainable pipeline of capital equipment sales Occasional travel to the company's Head Office in Somerset for meetings, product training, and team collaboration This is a field-based role, and the vast majority of your time will be spent out on-site seeing customers and doing product demos, not behind a desk. What We're Looking For A proactive, self-motivated salesperson who enjoys practical, hands-on environments and can confidently demonstrate technical equipment. You should be: A new business hunter, not an account manager Comfortable in boots, hi-vis, and operational environments Confident delivering live demonstrations directly to contractors and engineers Able to generate your own opportunities and manage a large territory Skilled at converting demos into capital equipment orders Organised, driven, and able to work autonomously Relevant backgrounds may include: Drainage / utilities / civils Technical or capital equipment sales Industrial equipment / engineering / field services Package & Benefits Competitive base salary Company van (also for personal use) Laptop & mobile 2% commission on sales 24 days annual leave + bank holidays Christmas shutdown period Ongoing training & development Chance to own and grow a major UK territory
Apr 24, 2026
Full time
Reed have partnered with an established specialist equipment manufacturer based in the Southwest . They are seeking a hands-on, driven Area Sales Manager to cover the southern half of the UK (Midlands southwards) and take ownership of a territory with huge growth potential. This role is perfect for someone who thrives on being out on site, running demos, and winning new business. The Role This is a demo-led and site-focused sales position where you'll be showcasing high-value technical inspection systems, including: Inspection equipment Fully fitted inspection vans (typically £100k-£150k+) A range of specialist inspection and survey systems You'll regularly visit contractors and infrastructure businesses, running demonstrations in real-world working environments. Key responsibilities include: Delivering on-site demonstrations of technical inspection equipment Generating and converting new business opportunities Building strong relationships with drainage contractors, utilities, civil engineering firms, and infrastructure companies Managing a full end-to-end sales cycle Attending industry events and trade exhibitions Developing a strong, sustainable pipeline of capital equipment sales Occasional travel to the company's Head Office in Somerset for meetings, product training, and team collaboration This is a field-based role, and the vast majority of your time will be spent out on-site seeing customers and doing product demos, not behind a desk. What We're Looking For A proactive, self-motivated salesperson who enjoys practical, hands-on environments and can confidently demonstrate technical equipment. You should be: A new business hunter, not an account manager Comfortable in boots, hi-vis, and operational environments Confident delivering live demonstrations directly to contractors and engineers Able to generate your own opportunities and manage a large territory Skilled at converting demos into capital equipment orders Organised, driven, and able to work autonomously Relevant backgrounds may include: Drainage / utilities / civils Technical or capital equipment sales Industrial equipment / engineering / field services Package & Benefits Competitive base salary Company van (also for personal use) Laptop & mobile 2% commission on sales 24 days annual leave + bank holidays Christmas shutdown period Ongoing training & development Chance to own and grow a major UK territory
Senior Hire Controller Liverpool £38,000 £42,000 + Benefits + 23 Days Holiday + Bank Holidays The Business NEOS Engineering Recruitment are partnered with a well-established and highly respected name in the plant and equipment hire sector. This is a business known for reliability, strong customer relationships, and a tight-knit, high-performing team. Their Liverpool operation is a key hub, and they re now looking to bring in a Senior Hire Controller to play a pivotal role in keeping operations running smoothly and efficiently. The Role This is not your standard hire desk role. You ll be at the centre of operations coordinating plant, transport, and customer requirements while supporting and leading from the front within a busy, fast-paced depot. Key responsibilities include: Managing the day-to-day running of the hire desk Coordinating transport and logistics for plant, generators, and accommodation units Maximising utilisation and ensuring efficient allocation of equipment Building strong relationships with customers and internal teams Supporting and guiding junior team members where required Handling queries, problem-solving, and ensuring a high level of service delivery Working closely with the depot and operations teams to keep everything moving The Candidate We re looking for someone with energy, drive, and presence - someone who can step into a senior position and make an impact from day one. Ideal background: Strong experience within a plant hire / equipment hire / generator hire environment Proven experience coordinating transport and deliveries Experience in a senior, supervisory, or managerial role (or ready to step up) A proactive mindset someone who takes ownership and gets things done Strong communication skills and the ability to thrive in a close-knit, fast-paced team Stable work history we re looking for consistency and commitment This role would suit someone currently managing a smaller operation or senior hire controller looking to step into a more influential position. Why This Role? Join a high-performing, tight-knit team where culture matters Opportunity to step into a senior position with real responsibility Work with a business that values efficiency, teamwork, and attitude Clear opportunity to make your mark within a growing operation Interested? Apply now or get in touch with NEOS Engineering Recruitment to discuss further.
Apr 23, 2026
Full time
Senior Hire Controller Liverpool £38,000 £42,000 + Benefits + 23 Days Holiday + Bank Holidays The Business NEOS Engineering Recruitment are partnered with a well-established and highly respected name in the plant and equipment hire sector. This is a business known for reliability, strong customer relationships, and a tight-knit, high-performing team. Their Liverpool operation is a key hub, and they re now looking to bring in a Senior Hire Controller to play a pivotal role in keeping operations running smoothly and efficiently. The Role This is not your standard hire desk role. You ll be at the centre of operations coordinating plant, transport, and customer requirements while supporting and leading from the front within a busy, fast-paced depot. Key responsibilities include: Managing the day-to-day running of the hire desk Coordinating transport and logistics for plant, generators, and accommodation units Maximising utilisation and ensuring efficient allocation of equipment Building strong relationships with customers and internal teams Supporting and guiding junior team members where required Handling queries, problem-solving, and ensuring a high level of service delivery Working closely with the depot and operations teams to keep everything moving The Candidate We re looking for someone with energy, drive, and presence - someone who can step into a senior position and make an impact from day one. Ideal background: Strong experience within a plant hire / equipment hire / generator hire environment Proven experience coordinating transport and deliveries Experience in a senior, supervisory, or managerial role (or ready to step up) A proactive mindset someone who takes ownership and gets things done Strong communication skills and the ability to thrive in a close-knit, fast-paced team Stable work history we re looking for consistency and commitment This role would suit someone currently managing a smaller operation or senior hire controller looking to step into a more influential position. Why This Role? Join a high-performing, tight-knit team where culture matters Opportunity to step into a senior position with real responsibility Work with a business that values efficiency, teamwork, and attitude Clear opportunity to make your mark within a growing operation Interested? Apply now or get in touch with NEOS Engineering Recruitment to discuss further.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 23, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager , to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. Lead, motivate, and develop the Front Office team, including Receptionists and Night team. Ensure a warm, professional welcome and departure experience for all guests. Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. Assist with and review daily reports for departments where necessary Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. Assist with recruitment, onboarding, and training of new front office team members. Monitor team performance, attendance, and conduct appraisals in line with company procedures. Work collaboratively with all departments to ensure a seamless and consistent guest experience. Support the Night Audit process where required and ensure accurate end-of-day procedures. Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Apr 23, 2026
Full time
My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager , to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. Lead, motivate, and develop the Front Office team, including Receptionists and Night team. Ensure a warm, professional welcome and departure experience for all guests. Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. Assist with and review daily reports for departments where necessary Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. Assist with recruitment, onboarding, and training of new front office team members. Monitor team performance, attendance, and conduct appraisals in line with company procedures. Work collaboratively with all departments to ensure a seamless and consistent guest experience. Support the Night Audit process where required and ensure accurate end-of-day procedures. Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
