HRGO Recruitment - Recruitment Consultant, Leeds Your Mission As a Recruitment Consultant, your primary mission is to lead the recruitment process with a strategic focus on sales and business development, driving tangible and measurable results through effective networking and communication with both internal and external stakeholders. In this role, you will leverage your assertiveness and efficiency to consistently exceed performance targets. Your ability to negotiate at high levels, sell innovative concepts, and cultivate long-term relationships with clients is paramount. You will excel in dynamic environments, demonstrating initiative and sound business judgement to align with the Company's goals and growth strategies. The ideal candidate will be self-motivated, enthusiastic, and possess a positive disposition, showcasing adaptability, competitiveness, and a keen sense for identifying and capitalising on business opportunities. We'd like to hear from you if you embody the following in any discipline: Comprehensive understanding of the recruitment sales cycle, with a proven track record in formulating and implementing sector-specific sales strategies Exceptional interpersonal skills, particularly in communication, persuasion, and presentations Excellent organisational skills for both personal and team initiatives Robust analytical and problem-solving capabilities Significant experience working within the recruitment sector Proficiency in Microsoft Office, database management, and internet tools Flexibility to work collaboratively within a team and communicate effectively Key Responsibilities and Accountability's As a Recruitment Consultant, you will: Meet and exceed gross profit (GP) targets for Permanent / Temporary recruitment in line with established performance standards. Identify potential clients and convert those prospects into business opportunities, effectively filling roles and servicing clients while expanding your desk in accordance with targets set by your Line Manager. Spearhead business development initiatives to consistently grow and safeguard margins across Temporary and Permanent revenues, focusing on local branch-generated business. Actively seek out and respond to opportunities aligned with the Company's strategic objectives: Commit to 'Meeting & Exceeding' personal and team financial targets 'Identify & Win' new local business opportunities 'Retain & Increase' margin-generating opportunities within the existing customer base Ensure the sustainability of your local business You will ensure that all colleagues, clients, and candidates are treated with dignity and respect at all times, upholding the Company's vision, values, and aspirations. Your commitment to achieving agreed-upon targets will be pivotal to your success. Our Purpose: To deliver the market-leading recruitment experience to candidates and talent to our customers. To raise the bar of what can be expected of recruiters in transparency and service. Our Vision: HRGO Recruitment will become the UK's leading talent organisation by creating the best experience for clients and Candidates through developing industry-leading consultants and innovative technology. Our Values : Candidate experience Collaborative Partnerships Transparency Relentless innovation Human centred About Us At HR GO, we raise the bar for the recruitment industry. We deliver an outstanding experience with honesty and integrity to people finding work and searching for talent. Our people's expertise leads the industry, equipped with the best technology. We respect and care for our people and customers. HR GO is the envy of our competitors; we're constantly innovating to stay ahead. A positive, can-do attitude is essential; our people get things done and are passionate about what they do. But perhaps most important of all, we enjoy what we do - so we have a lot of fun too! We believe a healthy culture, strong values and contributions from a diverse range of individuals help us succeed. Some members of HR GO have been developing and growing with us for many years, and we recognise this achievement with Long Service Awards. At HR GO, we believe in rewarding our employees with a wide range of rewards and benefits: Perks and Benefits Onboarding academy. Progression and developmental opportunities within the company. Competitive Commission Scheme (for those eligible). 33 days of holiday (including 8 bank holidays) Including Life Cover x 3 salary. Health Cash Plan. Birthday off (in addition to your allocated annual leave). Long Service Awards. Annual Conference. Salary Sacrifice Schemes Volunteers Day. Refer a Friend Scheme. Discounts and savings for a range of different retailers. Holiday Buy & Sell Scheme We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. As users of the Disability Confident Scheme (Level 2), we guarantee to be inclusive to all disabled applicants who meet the minimum criteria for any advertised vacancies with HRGO Recruitment.
Feb 06, 2026
Full time
HRGO Recruitment - Recruitment Consultant, Leeds Your Mission As a Recruitment Consultant, your primary mission is to lead the recruitment process with a strategic focus on sales and business development, driving tangible and measurable results through effective networking and communication with both internal and external stakeholders. In this role, you will leverage your assertiveness and efficiency to consistently exceed performance targets. Your ability to negotiate at high levels, sell innovative concepts, and cultivate long-term relationships with clients is paramount. You will excel in dynamic environments, demonstrating initiative and sound business judgement to align with the Company's goals and growth strategies. The ideal candidate will be self-motivated, enthusiastic, and possess a positive disposition, showcasing adaptability, competitiveness, and a keen sense for identifying and capitalising on business opportunities. We'd like to hear from you if you embody the following in any discipline: Comprehensive understanding of the recruitment sales cycle, with a proven track record in formulating and implementing sector-specific sales strategies Exceptional interpersonal skills, particularly in communication, persuasion, and presentations Excellent organisational skills for both personal and team initiatives Robust analytical and problem-solving capabilities Significant experience working within the recruitment sector Proficiency in Microsoft Office, database management, and internet tools Flexibility to work collaboratively within a team and communicate effectively Key Responsibilities and Accountability's As a Recruitment Consultant, you will: Meet and exceed gross profit (GP) targets for Permanent / Temporary recruitment in line with established performance standards. Identify potential clients and convert those prospects into business opportunities, effectively filling roles and servicing clients while expanding your desk in accordance with targets set by your Line Manager. Spearhead business development initiatives to consistently grow and safeguard margins across Temporary and Permanent revenues, focusing on local branch-generated business. Actively seek out and respond to opportunities aligned with the Company's strategic objectives: Commit to 'Meeting & Exceeding' personal and team financial targets 'Identify & Win' new local business opportunities 'Retain & Increase' margin-generating opportunities within the existing customer base Ensure the sustainability of your local business You will ensure that all colleagues, clients, and candidates are treated with dignity and respect at all times, upholding the Company's vision, values, and aspirations. Your commitment to achieving agreed-upon targets will be pivotal to your success. Our Purpose: To deliver the market-leading recruitment experience to candidates and talent to our customers. To raise the bar of what can be expected of recruiters in transparency and service. Our Vision: HRGO Recruitment will become the UK's leading talent organisation by creating the best experience for clients and Candidates through developing industry-leading consultants and innovative technology. Our Values : Candidate experience Collaborative Partnerships Transparency Relentless innovation Human centred About Us At HR GO, we raise the bar for the recruitment industry. We deliver an outstanding experience with honesty and integrity to people finding work and searching for talent. Our people's expertise leads the industry, equipped with the best technology. We respect and care for our people and customers. HR GO is the envy of our competitors; we're constantly innovating to stay ahead. A positive, can-do attitude is essential; our people get things done and are passionate about what they do. But perhaps most important of all, we enjoy what we do - so we have a lot of fun too! We believe a healthy culture, strong values and contributions from a diverse range of individuals help us succeed. Some members of HR GO have been developing and growing with us for many years, and we recognise this achievement with Long Service Awards. At HR GO, we believe in rewarding our employees with a wide range of rewards and benefits: Perks and Benefits Onboarding academy. Progression and developmental opportunities within the company. Competitive Commission Scheme (for those eligible). 33 days of holiday (including 8 bank holidays) Including Life Cover x 3 salary. Health Cash Plan. Birthday off (in addition to your allocated annual leave). Long Service Awards. Annual Conference. Salary Sacrifice Schemes Volunteers Day. Refer a Friend Scheme. Discounts and savings for a range of different retailers. Holiday Buy & Sell Scheme We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. As users of the Disability Confident Scheme (Level 2), we guarantee to be inclusive to all disabled applicants who meet the minimum criteria for any advertised vacancies with HRGO Recruitment.
Helpdesk Administrator Basingstoke We are seeking a proactive and highly organised Helpdesk Administrator to join our team in Basingstoke. The successful candidate will play a key role in coordinating service requests, supporting engineers and contractors, and ensuring the smooth operation of our CAFM system and service delivery processes. Key Responsibilities Customer & Communication Communicate effectively with internal and external customers to capture, record, and distribute service calls through the CAFM system. Provide phone cover and inbox monitoring as required by the Team Leader. Deliver a professional, efficient, and effective service experience at all times. Work Order Management Raise new work orders for Contract Managers and reactive work orders for engineers. Review all incoming work orders to ensure accuracy of problem codes, site details, contact information, and job descriptions. Allocate and schedule work orders to engineers or subcontractors. Monitor delays and ensure SLA compliance. Conduct daily reviews of work orders in Return, Rejected, and Awaiting Parts statuses and update/assign accordingly. Complete and close work orders once all documentation is received. Engineer & Subcontractor Coordination Manage engineer downtime and ensure they are briefed on emergency works or urgent jobs. Chase subcontractors for attendance dates, updates, and required documentation (such as RAMS). Arrange site escorts where required. Check subcontractor paperwork to ensure accuracy of times, descriptions, and job details. Make corrections to engineer time records and job alignment when needed. Admin & Compliance Monitor CCC/central inboxes for closure paperwork and updates. Review performance reports and take corrective actions to improve results. Action escalations for outstanding remedial tasks. Raise system issues (e.g., jobs not closing correctly) with the appropriate support teams. Hire equipment when required to support operations. Provide support and cover for other regions when necessary. Performance Work towards individual performance targets and contribute to the wider team s objectives. Support Contract Managers with administrative and operational requirements.
Feb 06, 2026
Contractor
Helpdesk Administrator Basingstoke We are seeking a proactive and highly organised Helpdesk Administrator to join our team in Basingstoke. The successful candidate will play a key role in coordinating service requests, supporting engineers and contractors, and ensuring the smooth operation of our CAFM system and service delivery processes. Key Responsibilities Customer & Communication Communicate effectively with internal and external customers to capture, record, and distribute service calls through the CAFM system. Provide phone cover and inbox monitoring as required by the Team Leader. Deliver a professional, efficient, and effective service experience at all times. Work Order Management Raise new work orders for Contract Managers and reactive work orders for engineers. Review all incoming work orders to ensure accuracy of problem codes, site details, contact information, and job descriptions. Allocate and schedule work orders to engineers or subcontractors. Monitor delays and ensure SLA compliance. Conduct daily reviews of work orders in Return, Rejected, and Awaiting Parts statuses and update/assign accordingly. Complete and close work orders once all documentation is received. Engineer & Subcontractor Coordination Manage engineer downtime and ensure they are briefed on emergency works or urgent jobs. Chase subcontractors for attendance dates, updates, and required documentation (such as RAMS). Arrange site escorts where required. Check subcontractor paperwork to ensure accuracy of times, descriptions, and job details. Make corrections to engineer time records and job alignment when needed. Admin & Compliance Monitor CCC/central inboxes for closure paperwork and updates. Review performance reports and take corrective actions to improve results. Action escalations for outstanding remedial tasks. Raise system issues (e.g., jobs not closing correctly) with the appropriate support teams. Hire equipment when required to support operations. Provide support and cover for other regions when necessary. Performance Work towards individual performance targets and contribute to the wider team s objectives. Support Contract Managers with administrative and operational requirements.
A global consultancy is currently seeking an experienced Project Manager to join their banking end-client on a large Identity & Verification (ID&V) transformation project. The purpose of this role is to lead and deliver the modernised Identity & Verification (ID&V) roadmap, oversee the proof of concept execution, minimum viable product build, and phased rollout across Helpdesk and Self Service cha click apply for full job details
Feb 06, 2026
Contractor
A global consultancy is currently seeking an experienced Project Manager to join their banking end-client on a large Identity & Verification (ID&V) transformation project. The purpose of this role is to lead and deliver the modernised Identity & Verification (ID&V) roadmap, oversee the proof of concept execution, minimum viable product build, and phased rollout across Helpdesk and Self Service cha click apply for full job details
This role to be a part of a growing land referencing team that has a substantial track record for delivering quality services. We are looking for a Land Referencing professional with experience in the industry who wants to grow as a consultant in a supportive environment, there will be amble opportunity to develop with the firm and to undertake continued professional development. The Role Geo-referencing and digitising features from CAD and paper plans into ArcGIS. Desktop and contact referencing of affected parties. Data management, collection, interpretation and analysing land data. Inputting and maintaining data within the land system. Verify and update relevant mapping layers. Production and quality assurance of clear and accurate legal documentation such as, order plans, books of reference, notices, and schedules. Site visits to conduct door knocking exercise and post notices. Communicate clearly and compassionately with members of the public and clients. Manage client expectations, understand programme and resources requirements for task allocation to junior members of the team. Time management of time sheers for junior members of the team and providing assistance to the project manager with end of month invoicing. Attendance of client/stakeholder meetings. What we are looking for We would ideally like you to have Relevant bachelor's or master's degree in geography/planning or extensive work experience, in the production of books of reference, order plans, notices, and schedules and managing junior members of a team. Along with, knowledge of projects involving use of compulsory purchase would be an advantage (such as, Transport and Works Act, Compulsory Purchase Act, and the Planning Act). It is key that you are a competent GIS user (preferably ArcGIS) who is able to collect, interpret and use land. Valid UK driving licence and willingness to travel to rural and urban land referencing locations. What next? To apply click the button below. Or to find out more give Ryan a call on (phone number removed) or email (url removed)
Feb 06, 2026
Full time
This role to be a part of a growing land referencing team that has a substantial track record for delivering quality services. We are looking for a Land Referencing professional with experience in the industry who wants to grow as a consultant in a supportive environment, there will be amble opportunity to develop with the firm and to undertake continued professional development. The Role Geo-referencing and digitising features from CAD and paper plans into ArcGIS. Desktop and contact referencing of affected parties. Data management, collection, interpretation and analysing land data. Inputting and maintaining data within the land system. Verify and update relevant mapping layers. Production and quality assurance of clear and accurate legal documentation such as, order plans, books of reference, notices, and schedules. Site visits to conduct door knocking exercise and post notices. Communicate clearly and compassionately with members of the public and clients. Manage client expectations, understand programme and resources requirements for task allocation to junior members of the team. Time management of time sheers for junior members of the team and providing assistance to the project manager with end of month invoicing. Attendance of client/stakeholder meetings. What we are looking for We would ideally like you to have Relevant bachelor's or master's degree in geography/planning or extensive work experience, in the production of books of reference, order plans, notices, and schedules and managing junior members of a team. Along with, knowledge of projects involving use of compulsory purchase would be an advantage (such as, Transport and Works Act, Compulsory Purchase Act, and the Planning Act). It is key that you are a competent GIS user (preferably ArcGIS) who is able to collect, interpret and use land. Valid UK driving licence and willingness to travel to rural and urban land referencing locations. What next? To apply click the button below. Or to find out more give Ryan a call on (phone number removed) or email (url removed)
Murphy is recruiting for a Senior Design Coordinatorto work with Energy as part of our delivery of the Great Grid partnership (GGP) Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
Feb 06, 2026
Full time
Murphy is recruiting for a Senior Design Coordinatorto work with Energy as part of our delivery of the Great Grid partnership (GGP) Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
JOB TITLE Security Customer Service Officer REPORTING TO Operations Manager LOCATION Gyle Shopping Centre, Edinburgh HOURS 42 hours per week, 4 on 4 off PAY RATE £13.54 per hour OVERVIEW AND PURPOSE Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers. As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk Box employee benefit scheme which includes discounted e vouchers for most retailers, including gyms, holidays and car rentals to name a few, it also offers an employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays. Online e learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach - this is a fantastic opportunity to join our team. The Gyle Shopping Centre Security & Customer Service Officers are responsible for the safety and welfare of members of the public who visit the Centre to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. They are also responsible for ensuring that assistance is afforded to all retailers and staff within Gyle in matters pertaining to the operation of their unit. In addition there are a number of duties which they perform throughout the 24 hour period that ensures the smooth running of the Centre. Although a shift forecast is in use you may be required to work overtime at short notice. This is regarded as an integral part of the job and if at all possible, notice will be given. Main Duties & Responsibilities Dealing with customer complaints. Assisting all members of the public when requested. Attending first aid incidents. Fire/bomb evacuation. Assisting retailers in all matters relating to shoplifters. Policing the customer and staff car parks. Dealing with lost/found children. Dealing with lost/found property. Assisting motorists within the car park (accidents, thefts etc). Fire testing of the retail unit's fire alarm systems. Monitoring the Centre fire alarm panel. Monitoring the Centre CCTV system. Reporting defects/spillages within the Centre and collect litter where necessary. Signing in of all visitors to the Centre Management. Operating and monitoring the Centre intruder alarm system. Radio operation and maintenance. Control of all contractors ensuring compliance with Centre Operational Policy. Control and issue of all Centre keys maintaining accuracy of all logs. Opening and closing the Centre. Carry out bank escorts. Police Liaison on community and criminal matters. Enforce the strict no smoking policy. Implement all emergency procedures when required. Patrol the mall areas of the Centre to prevent crime and unruly behaviour. Customer Service Desk Duties - e.g. hiring out equipment and issue Gyle Gift Cards. Carry out weekly check on retailer's compliance to the Fire Precautions Act 1971. Carry out weekly checks on any unoccupied unit. Carry out daily, weekly & monthly health and safety checks in the workplace and report faults. Comply with all Health & Safety policies and procedures. Check fire escapes, fire extinguishers and emergency lighting in the common areas. Carry out a daily check on the Centre Customer Service Vehicles including valet service. Ensure that all customer facilities in the Centre are clean and serviceable. Carry out Control answering telephones and personal enquiries at Reception. Person Specification Availability as and when required including evenings and weekends depending on shift patterns. Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures. Have strong customer service skills. Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure. Maintain critical standards for professionalism, service, speed and quality assurance. Adhere with new policies and procedures to ensure that a respectful workplace exists. Essential Sound communications skills. SIA License. CCTV License (Preferred). First Aid Qualification. Benefits 24/7 GP: Both you and your immediate family can speak to a UK based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work - our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers; access to resources and tools on topics ranging from family and life to health, money and work; support online chat or telephone service for urgent support in a crisis. ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 05, 2026
Full time
JOB TITLE Security Customer Service Officer REPORTING TO Operations Manager LOCATION Gyle Shopping Centre, Edinburgh HOURS 42 hours per week, 4 on 4 off PAY RATE £13.54 per hour OVERVIEW AND PURPOSE Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh city Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers. As part of the ABM security team you will also benefit from full uniform with an annual refresh, access to Perk Box employee benefit scheme which includes discounted e vouchers for most retailers, including gyms, holidays and car rentals to name a few, it also offers an employee assistance programme which boosts 24/7 365 independent support for all colleagues. This position is for a Security & Customer Service Officer working 42 hours per week, 4 on 4 off shift pattern, with paid breaks at £12.70 per hour, we offer 20 days annual leave including public holidays. Online e learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach - this is a fantastic opportunity to join our team. The Gyle Shopping Centre Security & Customer Service Officers are responsible for the safety and welfare of members of the public who visit the Centre to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience. They are also responsible for ensuring that assistance is afforded to all retailers and staff within Gyle in matters pertaining to the operation of their unit. In addition there are a number of duties which they perform throughout the 24 hour period that ensures the smooth running of the Centre. Although a shift forecast is in use you may be required to work overtime at short notice. This is regarded as an integral part of the job and if at all possible, notice will be given. Main Duties & Responsibilities Dealing with customer complaints. Assisting all members of the public when requested. Attending first aid incidents. Fire/bomb evacuation. Assisting retailers in all matters relating to shoplifters. Policing the customer and staff car parks. Dealing with lost/found children. Dealing with lost/found property. Assisting motorists within the car park (accidents, thefts etc). Fire testing of the retail unit's fire alarm systems. Monitoring the Centre fire alarm panel. Monitoring the Centre CCTV system. Reporting defects/spillages within the Centre and collect litter where necessary. Signing in of all visitors to the Centre Management. Operating and monitoring the Centre intruder alarm system. Radio operation and maintenance. Control of all contractors ensuring compliance with Centre Operational Policy. Control and issue of all Centre keys maintaining accuracy of all logs. Opening and closing the Centre. Carry out bank escorts. Police Liaison on community and criminal matters. Enforce the strict no smoking policy. Implement all emergency procedures when required. Patrol the mall areas of the Centre to prevent crime and unruly behaviour. Customer Service Desk Duties - e.g. hiring out equipment and issue Gyle Gift Cards. Carry out weekly check on retailer's compliance to the Fire Precautions Act 1971. Carry out weekly checks on any unoccupied unit. Carry out daily, weekly & monthly health and safety checks in the workplace and report faults. Comply with all Health & Safety policies and procedures. Check fire escapes, fire extinguishers and emergency lighting in the common areas. Carry out a daily check on the Centre Customer Service Vehicles including valet service. Ensure that all customer facilities in the Centre are clean and serviceable. Carry out Control answering telephones and personal enquiries at Reception. Person Specification Availability as and when required including evenings and weekends depending on shift patterns. Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures. Have strong customer service skills. Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure. Maintain critical standards for professionalism, service, speed and quality assurance. Adhere with new policies and procedures to ensure that a respectful workplace exists. Essential Sound communications skills. SIA License. CCTV License (Preferred). First Aid Qualification. Benefits 24/7 GP: Both you and your immediate family can speak to a UK based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work - our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers; access to resources and tools on topics ranging from family and life to health, money and work; support online chat or telephone service for urgent support in a crisis. ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Building a sustainable tomorrow What if your next job wasn t just another job? What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. And it's also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. BAM Facilities Management are looking for a Support Services Administrator to join their Support services team. The Support Services Operative is the first point of contact for all incoming service requests, incidents, and customer enquiries. The role ensures efficient logging, triage, and resolution of issues while delivering a high-quality customer experience. This position supports the smooth operational delivery of facilities management services, ensuring compliance with internal processes, service level agreements (SLAs), and client expectations. Location: Bristol, Cabot Learning Full time 8am to 4.30pm, Mon to Fri. BAM operates a flexible working policy. Making Possible Customer Service & Communication • Act as the first-line contact for customers via phone, email, and service management systems. • Provide excellent customer service, ensuring all interactions are handled professionally and courteously. • Keep customers informed regarding the status of their queries or requests. Incident & Request Management • Log all helpdesk queries accurately into the system with required details (priority, category, location, etc.). • Triage and assign tasks to the relevant teams, contractors, or engineers. • Monitor open tickets to ensure timely resolution within SLAs. • Escalate issues appropriately when required. Operational Support • Support planning and scheduling of reactive tasks. • Update records, documentation, and asset information as needed. • Liaise with internal teams, suppliers, and subcontractors to coordinate works. • Assist in producing reports, KPI data, and performance updates. Compliance & Quality • Ensure all service delivery processes follow company procedures and health & safety standards. • Maintain accurate and up-to-date system information. • Contribute to continuous improvement of helpdesk and operational processes. Your team Department: Support Services Reports To: Helpdesk Manager / Head of Support Services Location: Bristol Full time 8am to 4.30pm, Mon to Fri. What s in it for you? Competitive salary A wide range of family-friendly policies Matched pension contributions 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development What do you bring to the role? Essential • Strong communication skills (written and verbal). • Excellent customer service ability. • Able to manage multiple tasks in a fast-paced environment. • Good IT skills, including experience with helpdesk or CAFM systems. • Strong attention to detail and accuracy. • Ability to work effectively as part of a team. Desirable • Experience within facilities management, property services, or a similar helpdesk environment. • Knowledge of FM systems such as CAFM platforms. • Understanding of basic maintenance terminology. Key Behaviours • Proactive and solution-focused. • Calm under pressure with strong problem-solving skills. • Professional, reliable, and supportive. • Commitment to delivering a positive customer experience. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible"
Feb 05, 2026
Full time
Building a sustainable tomorrow What if your next job wasn t just another job? What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. And it's also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. BAM Facilities Management are looking for a Support Services Administrator to join their Support services team. The Support Services Operative is the first point of contact for all incoming service requests, incidents, and customer enquiries. The role ensures efficient logging, triage, and resolution of issues while delivering a high-quality customer experience. This position supports the smooth operational delivery of facilities management services, ensuring compliance with internal processes, service level agreements (SLAs), and client expectations. Location: Bristol, Cabot Learning Full time 8am to 4.30pm, Mon to Fri. BAM operates a flexible working policy. Making Possible Customer Service & Communication • Act as the first-line contact for customers via phone, email, and service management systems. • Provide excellent customer service, ensuring all interactions are handled professionally and courteously. • Keep customers informed regarding the status of their queries or requests. Incident & Request Management • Log all helpdesk queries accurately into the system with required details (priority, category, location, etc.). • Triage and assign tasks to the relevant teams, contractors, or engineers. • Monitor open tickets to ensure timely resolution within SLAs. • Escalate issues appropriately when required. Operational Support • Support planning and scheduling of reactive tasks. • Update records, documentation, and asset information as needed. • Liaise with internal teams, suppliers, and subcontractors to coordinate works. • Assist in producing reports, KPI data, and performance updates. Compliance & Quality • Ensure all service delivery processes follow company procedures and health & safety standards. • Maintain accurate and up-to-date system information. • Contribute to continuous improvement of helpdesk and operational processes. Your team Department: Support Services Reports To: Helpdesk Manager / Head of Support Services Location: Bristol Full time 8am to 4.30pm, Mon to Fri. What s in it for you? Competitive salary A wide range of family-friendly policies Matched pension contributions 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development What do you bring to the role? Essential • Strong communication skills (written and verbal). • Excellent customer service ability. • Able to manage multiple tasks in a fast-paced environment. • Good IT skills, including experience with helpdesk or CAFM systems. • Strong attention to detail and accuracy. • Ability to work effectively as part of a team. Desirable • Experience within facilities management, property services, or a similar helpdesk environment. • Knowledge of FM systems such as CAFM platforms. • Understanding of basic maintenance terminology. Key Behaviours • Proactive and solution-focused. • Calm under pressure with strong problem-solving skills. • Professional, reliable, and supportive. • Commitment to delivering a positive customer experience. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible"
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial. Key Responsibilities for the Facilities Operations Manager. Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible. Manage KPI & SLA performance, ensuring compliance and excellent results. Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business. Manage business development of new clients including PQQ and Bid management Work with the management team and client to implement new innovation and ideas Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's Refine and manage processes & procedures Management of FM team including operational, commercial, helpdesk and engineers - Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved The ideal candidate will be an experienced, self driven Senior Facilities Management professional with a proven track record of managing FM Services & teams in a contractor organisation. You will be able to demonstrate strong client relationships skills and will have the ability to go out and win new business and be competent in the bid management process. You will hold strong operational and H&S knowledge within both facilities and construction industry and will be a strong face to face communicator. Previous roles may include Head of FM or Associate FM Director. This is an office based role, working Monday - Friday, 8am-5pm. In return, our client is offering a salary around £65,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus. This is a permanent, full time, office based role, working Monday - Friday, 8am-5pm. If interested, please apply or contact Laura by (url removed) for more information on the exciting opportunity.
Feb 05, 2026
Full time
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial. Key Responsibilities for the Facilities Operations Manager. Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible. Manage KPI & SLA performance, ensuring compliance and excellent results. Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business. Manage business development of new clients including PQQ and Bid management Work with the management team and client to implement new innovation and ideas Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's Refine and manage processes & procedures Management of FM team including operational, commercial, helpdesk and engineers - Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved The ideal candidate will be an experienced, self driven Senior Facilities Management professional with a proven track record of managing FM Services & teams in a contractor organisation. You will be able to demonstrate strong client relationships skills and will have the ability to go out and win new business and be competent in the bid management process. You will hold strong operational and H&S knowledge within both facilities and construction industry and will be a strong face to face communicator. Previous roles may include Head of FM or Associate FM Director. This is an office based role, working Monday - Friday, 8am-5pm. In return, our client is offering a salary around £65,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus. This is a permanent, full time, office based role, working Monday - Friday, 8am-5pm. If interested, please apply or contact Laura by (url removed) for more information on the exciting opportunity.
Cleaner Job Type : Temp - Perm Shift :15:00 - 18:00, Monday - Friday Start date : Immediate Location : YO51 9DS Salary : 12.21p/h JOB DESCRIPTION: Cleaning team leader required for an immediate start. Our client is looking for an experienced, fast paced, and hardworking cleaner to join their team. This is a temporary to permanent role for the right candidate. Working hours Monday to Friday 15:00pm - 18:00 Daily responsibilities will include: Ensure all classrooms, corridors, offices, toilets, and communal areas are cleaned to a high standard. Sweep, mop, vacuum, and polish floors as required. Empty bins and dispose of waste safely and hygienically. Wipe down desks, tables, and other surfaces daily. Clean and sanitise washrooms, replenishing soap, towels, and toilet paper as needed. Dust furniture, fittings, and fixtures to maintain a tidy and hygienic environment. Ensure cleaning materials and equipment are used safely and stored correctly. Report any maintenance issues, damages, or safety hazards to the Site Manager or Supervisor. Follow all health and safety procedures, including COSHH and safeguarding policies. Assist with deep cleaning during school holidays or as directed by management. Requirements for the role Previous experience Reliable Enhanced DBS check If you are interested in the role, please send your CV OR call me on (phone number removed)
Feb 05, 2026
Seasonal
Cleaner Job Type : Temp - Perm Shift :15:00 - 18:00, Monday - Friday Start date : Immediate Location : YO51 9DS Salary : 12.21p/h JOB DESCRIPTION: Cleaning team leader required for an immediate start. Our client is looking for an experienced, fast paced, and hardworking cleaner to join their team. This is a temporary to permanent role for the right candidate. Working hours Monday to Friday 15:00pm - 18:00 Daily responsibilities will include: Ensure all classrooms, corridors, offices, toilets, and communal areas are cleaned to a high standard. Sweep, mop, vacuum, and polish floors as required. Empty bins and dispose of waste safely and hygienically. Wipe down desks, tables, and other surfaces daily. Clean and sanitise washrooms, replenishing soap, towels, and toilet paper as needed. Dust furniture, fittings, and fixtures to maintain a tidy and hygienic environment. Ensure cleaning materials and equipment are used safely and stored correctly. Report any maintenance issues, damages, or safety hazards to the Site Manager or Supervisor. Follow all health and safety procedures, including COSHH and safeguarding policies. Assist with deep cleaning during school holidays or as directed by management. Requirements for the role Previous experience Reliable Enhanced DBS check If you are interested in the role, please send your CV OR call me on (phone number removed)
Location Bristol, Darlington, London, Manchester, Wolverhampton About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We're looking for a Senior Software Developer to join a large multidisciplinary team with a wide range of stakeholders. We need people who want to be involved in all aspects of our multidisciplinary team's activity, from working with our user researcher to design, prototyping, and planning. As a Senior Software Developer, day-to-day you will pair-program across the whole stack from frontend to backend to produce clean, high quality code. Experience of test-driven development is expected, as is as is experience of building RESTful APIs. We are particularly looking for experience with Python or Ruby. You can find out more about how we write software in the MHCLG Way . Find out more about our Digital teams and what they are working on through our MHCLG Digital blog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. Job description As a Senior Software Developer, you'll: Develop high-quality software following the clean architecture design pattern Follow development best-practice, including regular pair programming and TDD Maintain the live service, keeping it reliable and secure through monitoring and active management of the production infrastructure Build up a robust automated test suite to support our continuous deployment environment Work collaboratively with a range of disciplines including product managers, designers and user researchers, as well as other developers, to meet the needs of users of the service Take a leadership role within the technical team, which may include line management of other Developers Be on the rota for regularly providing second-line technical support for issues raised on the service helpdesk Person specification As a Senior Software Developer, you'll have: Experience of full stack development of cloud-based web applications Experience of developing in at least one of Python, Ruby, Rust and TypeScript Experience building RESTful APIs Experience of building accessible user interfaces Experience using SQL to work with relational databases Experience of working with a live production system, including monitoring for performance and potential security issues, and triaging problems Experience of working on agile projects as part of a multidisciplinary team
Feb 05, 2026
Full time
Location Bristol, Darlington, London, Manchester, Wolverhampton About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We're looking for a Senior Software Developer to join a large multidisciplinary team with a wide range of stakeholders. We need people who want to be involved in all aspects of our multidisciplinary team's activity, from working with our user researcher to design, prototyping, and planning. As a Senior Software Developer, day-to-day you will pair-program across the whole stack from frontend to backend to produce clean, high quality code. Experience of test-driven development is expected, as is as is experience of building RESTful APIs. We are particularly looking for experience with Python or Ruby. You can find out more about how we write software in the MHCLG Way . Find out more about our Digital teams and what they are working on through our MHCLG Digital blog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. Job description As a Senior Software Developer, you'll: Develop high-quality software following the clean architecture design pattern Follow development best-practice, including regular pair programming and TDD Maintain the live service, keeping it reliable and secure through monitoring and active management of the production infrastructure Build up a robust automated test suite to support our continuous deployment environment Work collaboratively with a range of disciplines including product managers, designers and user researchers, as well as other developers, to meet the needs of users of the service Take a leadership role within the technical team, which may include line management of other Developers Be on the rota for regularly providing second-line technical support for issues raised on the service helpdesk Person specification As a Senior Software Developer, you'll have: Experience of full stack development of cloud-based web applications Experience of developing in at least one of Python, Ruby, Rust and TypeScript Experience building RESTful APIs Experience of building accessible user interfaces Experience using SQL to work with relational databases Experience of working with a live production system, including monitoring for performance and potential security issues, and triaging problems Experience of working on agile projects as part of a multidisciplinary team
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feb 05, 2026
Full time
Company At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Role Customer Success at DG owns all post- sales customer engagement. This includes everything from scoping implementations, managing the delivery process, defining/achieving KPIs, ensuring continuous improvement post-implementation, generating case studies, and securing renewals. This role will be responsible for the management and success of new and existing clients in the US and Canada. This role is open to candidates in both the US and Canada working East Coast business hours. Responsibilities Manage multiple projects in parallel for clients across all segments ( ახალგაზრდ, Mid-Market, Enterprise) and every phase of the post- sales customer lifecycle. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Responsible for product performance reporting, business- egwu analyses, and ongoing project planning for your portfolio of customers. Stay current on best practices, industry trends, and customer pain-points to maintain and strengthen our product's competitive advantages. Work with clients to create mutually agreed-upon implementation plans, project timelines, and delivery milestones. Work with Solution Engineers to ensure timely delivery and continuous improvement of implemented solutions. Effectively communicate project requirements, status, and results perth clients in a high-touch customer success model. Field customer support inquiries and manage escalations throughout the customer lifecycle. Responsible for generating case studies, securing renewals, and driving the growth of your client portfolio. Qualifications 2+ years client management experience in SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love to solve problems, help people, and want to be an integral part of scaling a start-up. Benefits Fully remote with all-access ثلاثة workspace of your choice. Competitive Salary & Equity Package. Generous Vacation Policy (25 Days). Birthday Off (in addition to Vacation Policy). Monthly Fitness Stipend. Medical, Dental, Vision Health Insurance for US- based Employees. 401k for US- based Employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us SourceWhale is a recruitment productivity platform built to help recruiters do more without adding admin. It gives recruiters one place to execute outreach across email, calling, and SMS or WhatsApp, while automatically capturing activity and outcomes in real time. Conversations, notes, and meetings are logged without manual effort, creating a clean system of record teams can trust. Teams can use SourceWhale with their existing CRM and ATS, or run entirely on SourceWhale Projects, our own CRM/ATS built for the recruiter workflow. Either way, SourceWhale connects the systems and daily actions that drive revenue, including outreach, conversations, and data. AI is embedded directly into the workflow to summarize conversations, surface next steps, and reduce operational drag, so recruiters can focus on high-value work. The result is more meetings booked, more consistent execution across teams, and higher revenue per recruiter. Why Us? We're a team of seriously talented, positive individuals and we invest heavily in our people - you won't feel like a number here! This is an opportunity to join an agile tech startup that is growing faster than any other company in our space. We are completely profitable and have built an incredible product - just see our G2 reviews! If you like fast paced high growth environments then this is for you. Having been ranked as the fastest growing IT & Software business in Europe by the Financial Times and named by the Sunday Times as one of the Best Places to Work in the UK, we're looking for an SDR Leader to continue this momentum. As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Our Experience team is creative in finding new ways to drive the adoption and success of our users. Reporting directly into the Global Experience Team Lead based in the US, this is an opportunity to join a team with a clear remit and investment, based on a mutual goal, our clients success with SourceWhale! Day in the Life Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles. Collaborating with Product and Development teams to diagnose complex issues and maintain communication cycle with impacted users. Utilising all communication tools, including phones, video calls, emails and online chat to document client interactions and communicate effectively in a timely and accurate manner. Collecting customer feedback and collaborating with the relevant internal teams to implement necessary improvements and guide prioritisation of product enhancements. Continuously and proactively expand your knowledge of our products and services to better drive customer success. Creating and updating quality educational content like intercom articles and FAQs to support automated customer support and share best practices. Who You Are Customer Success or Technical Support experience the SaaS space. Experience working with various CRM platforms. Excellent written and verbal communication, with the ability to simplify and translate complex ideas to different audiences. Strong listening and problem solving skills. Ability to work with multiple ongoing priorities and live projects. Ability to work cross-functionally with distributed remote teams in a startup environment. Driven and proactive approach with a strong willingness to learn. What Sets You Apart Experience working for a Recruitment Technology company. Experience with Intercom, ZenDesk, or other ticketing platform a plus. Strong presentation skills. Strong technical acumen. What's in it for you? 25 days holiday (not including public holidays). Macbook + any extra tech or software necessary for your role. Flexible business with flexible working arrangements. Private medical, dental & vision insurance. Income Protection Insurance. Extended mental health cover and Employee Assistance Programme (EAP). Compassionate leave policy. Monthly social events. First hand experience of a startup - huge ability to make an impact! We still encourage you to apply even if you feel like you don't meet all the criteria as you may be a match for this or other roles here at SourceWhale! Fancy making big waves at SourceWhale? Apply using the link below!
Feb 05, 2026
Full time
About Us SourceWhale is a recruitment productivity platform built to help recruiters do more without adding admin. It gives recruiters one place to execute outreach across email, calling, and SMS or WhatsApp, while automatically capturing activity and outcomes in real time. Conversations, notes, and meetings are logged without manual effort, creating a clean system of record teams can trust. Teams can use SourceWhale with their existing CRM and ATS, or run entirely on SourceWhale Projects, our own CRM/ATS built for the recruiter workflow. Either way, SourceWhale connects the systems and daily actions that drive revenue, including outreach, conversations, and data. AI is embedded directly into the workflow to summarize conversations, surface next steps, and reduce operational drag, so recruiters can focus on high-value work. The result is more meetings booked, more consistent execution across teams, and higher revenue per recruiter. Why Us? We're a team of seriously talented, positive individuals and we invest heavily in our people - you won't feel like a number here! This is an opportunity to join an agile tech startup that is growing faster than any other company in our space. We are completely profitable and have built an incredible product - just see our G2 reviews! If you like fast paced high growth environments then this is for you. Having been ranked as the fastest growing IT & Software business in Europe by the Financial Times and named by the Sunday Times as one of the Best Places to Work in the UK, we're looking for an SDR Leader to continue this momentum. As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Our Experience team is creative in finding new ways to drive the adoption and success of our users. Reporting directly into the Global Experience Team Lead based in the US, this is an opportunity to join a team with a clear remit and investment, based on a mutual goal, our clients success with SourceWhale! Day in the Life Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles. Collaborating with Product and Development teams to diagnose complex issues and maintain communication cycle with impacted users. Utilising all communication tools, including phones, video calls, emails and online chat to document client interactions and communicate effectively in a timely and accurate manner. Collecting customer feedback and collaborating with the relevant internal teams to implement necessary improvements and guide prioritisation of product enhancements. Continuously and proactively expand your knowledge of our products and services to better drive customer success. Creating and updating quality educational content like intercom articles and FAQs to support automated customer support and share best practices. Who You Are Customer Success or Technical Support experience the SaaS space. Experience working with various CRM platforms. Excellent written and verbal communication, with the ability to simplify and translate complex ideas to different audiences. Strong listening and problem solving skills. Ability to work with multiple ongoing priorities and live projects. Ability to work cross-functionally with distributed remote teams in a startup environment. Driven and proactive approach with a strong willingness to learn. What Sets You Apart Experience working for a Recruitment Technology company. Experience with Intercom, ZenDesk, or other ticketing platform a plus. Strong presentation skills. Strong technical acumen. What's in it for you? 25 days holiday (not including public holidays). Macbook + any extra tech or software necessary for your role. Flexible business with flexible working arrangements. Private medical, dental & vision insurance. Income Protection Insurance. Extended mental health cover and Employee Assistance Programme (EAP). Compassionate leave policy. Monthly social events. First hand experience of a startup - huge ability to make an impact! We still encourage you to apply even if you feel like you don't meet all the criteria as you may be a match for this or other roles here at SourceWhale! Fancy making big waves at SourceWhale? Apply using the link below!
HRGO Recruitment - Recruitment Consultant, East London, Rainham Your Mission As a Recruitment Consultant, your primary mission is to lead the recruitment process with a strategic focus on sales and business development, driving tangible and measurable results through effective networking and communication with both internal and external stakeholders. In this role, you will leverage your assertiveness and efficiency to consistently exceed performance targets. Your ability to negotiate at high levels, sell innovative concepts, and cultivate long-term relationships with clients is paramount. You will excel in dynamic environments, demonstrating initiative and sound business judgement to align with the Company's goals and growth strategies. The ideal candidate will be self-motivated, enthusiastic, and possess a positive disposition, showcasing adaptability, competitiveness, and a keen sense for identifying and capitalising on business opportunities. We'd like to hear from you if you embody the following in any discipline: Comprehensive understanding of the recruitment sales cycle, with a proven track record in formulating and implementing sector-specific sales strategies Exceptional interpersonal skills, particularly in communication, persuasion, and presentations Excellent organisational skills for both personal and team initiatives Robust analytical and problem-solving capabilities Significant experience working within the recruitment sector Proficiency in Microsoft Office, database management, and internet tools Flexibility to work collaboratively within a team and communicate effectively Key Responsibilities and Accountability's As a Recruitment Consultant, you will: Meet and exceed gross profit (GP) targets for Permanent / Temporary recruitment in line with established performance standards. Identify potential clients and convert those prospects into business opportunities, effectively filling roles and servicing clients while expanding your desk in accordance with targets set by your Line Manager. Spearhead business development initiatives to consistently grow and safeguard margins across Temporary and Permanent revenues, focusing on local branch-generated business. Actively seek out and respond to opportunities aligned with the Company's strategic objectives: Commit to 'Meeting & Exceeding' personal and team financial targets 'Identify & Win' new local business opportunities 'Retain & Increase' margin-generating opportunities within the existing customer base Ensure the sustainability of your local business You will ensure that all colleagues, clients, and candidates are treated with dignity and respect at all times, upholding the Company's vision, values, and aspirations. Your commitment to achieving agreed-upon targets will be pivotal to your success. Our Purpose: To deliver the market-leading recruitment experience to candidates and talent to our customers. To raise the bar of what can be expected of recruiters in transparency and service. Our Vision: HRGO Recruitment will become the UK's leading talent organisation by creating the best experience for clients and Candidates through developing industry-leading consultants and innovative technology. Our Values : Candidate experience Collaborative Partnerships Transparency Relentless innovation Human centred About Us At HR GO, we raise the bar for the recruitment industry. We deliver an outstanding experience with honesty and integrity to people finding work and searching for talent. Our people's expertise leads the industry, equipped with the best technology. We respect and care for our people and customers. HR GO is the envy of our competitors; we're constantly innovating to stay ahead. A positive, can-do attitude is essential; our people get things done and are passionate about what they do. But perhaps most important of all, we enjoy what we do - so we have a lot of fun too! We believe a healthy culture, strong values and contributions from a diverse range of individuals help us succeed. Some members of HR GO have been developing and growing with us for many years, and we recognise this achievement with Long Service Awards. At HR GO, we believe in rewarding our employees with a wide range of rewards and benefits: Perks and Benefits Onboarding academy. Progression and developmental opportunities within the company. Competitive Commission Scheme (for those eligible). 33 days of holiday (including 8 bank holidays) Including Life Cover x 3 salary. Health Cash Plan. Birthday off (in addition to your allocated annual leave). Long Service Awards. Annual Conference. Salary Sacrifice Schemes Volunteers Day. Refer a Friend Scheme. Discounts and savings for a range of different retailers. Holiday Buy & Sell Scheme We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. As users of the Disability Confident Scheme (Level 2), we guarantee to be inclusive to all disabled applicants who meet the minimum criteria for any advertised vacancies with HRGO Recruitment.
Feb 05, 2026
Full time
HRGO Recruitment - Recruitment Consultant, East London, Rainham Your Mission As a Recruitment Consultant, your primary mission is to lead the recruitment process with a strategic focus on sales and business development, driving tangible and measurable results through effective networking and communication with both internal and external stakeholders. In this role, you will leverage your assertiveness and efficiency to consistently exceed performance targets. Your ability to negotiate at high levels, sell innovative concepts, and cultivate long-term relationships with clients is paramount. You will excel in dynamic environments, demonstrating initiative and sound business judgement to align with the Company's goals and growth strategies. The ideal candidate will be self-motivated, enthusiastic, and possess a positive disposition, showcasing adaptability, competitiveness, and a keen sense for identifying and capitalising on business opportunities. We'd like to hear from you if you embody the following in any discipline: Comprehensive understanding of the recruitment sales cycle, with a proven track record in formulating and implementing sector-specific sales strategies Exceptional interpersonal skills, particularly in communication, persuasion, and presentations Excellent organisational skills for both personal and team initiatives Robust analytical and problem-solving capabilities Significant experience working within the recruitment sector Proficiency in Microsoft Office, database management, and internet tools Flexibility to work collaboratively within a team and communicate effectively Key Responsibilities and Accountability's As a Recruitment Consultant, you will: Meet and exceed gross profit (GP) targets for Permanent / Temporary recruitment in line with established performance standards. Identify potential clients and convert those prospects into business opportunities, effectively filling roles and servicing clients while expanding your desk in accordance with targets set by your Line Manager. Spearhead business development initiatives to consistently grow and safeguard margins across Temporary and Permanent revenues, focusing on local branch-generated business. Actively seek out and respond to opportunities aligned with the Company's strategic objectives: Commit to 'Meeting & Exceeding' personal and team financial targets 'Identify & Win' new local business opportunities 'Retain & Increase' margin-generating opportunities within the existing customer base Ensure the sustainability of your local business You will ensure that all colleagues, clients, and candidates are treated with dignity and respect at all times, upholding the Company's vision, values, and aspirations. Your commitment to achieving agreed-upon targets will be pivotal to your success. Our Purpose: To deliver the market-leading recruitment experience to candidates and talent to our customers. To raise the bar of what can be expected of recruiters in transparency and service. Our Vision: HRGO Recruitment will become the UK's leading talent organisation by creating the best experience for clients and Candidates through developing industry-leading consultants and innovative technology. Our Values : Candidate experience Collaborative Partnerships Transparency Relentless innovation Human centred About Us At HR GO, we raise the bar for the recruitment industry. We deliver an outstanding experience with honesty and integrity to people finding work and searching for talent. Our people's expertise leads the industry, equipped with the best technology. We respect and care for our people and customers. HR GO is the envy of our competitors; we're constantly innovating to stay ahead. A positive, can-do attitude is essential; our people get things done and are passionate about what they do. But perhaps most important of all, we enjoy what we do - so we have a lot of fun too! We believe a healthy culture, strong values and contributions from a diverse range of individuals help us succeed. Some members of HR GO have been developing and growing with us for many years, and we recognise this achievement with Long Service Awards. At HR GO, we believe in rewarding our employees with a wide range of rewards and benefits: Perks and Benefits Onboarding academy. Progression and developmental opportunities within the company. Competitive Commission Scheme (for those eligible). 33 days of holiday (including 8 bank holidays) Including Life Cover x 3 salary. Health Cash Plan. Birthday off (in addition to your allocated annual leave). Long Service Awards. Annual Conference. Salary Sacrifice Schemes Volunteers Day. Refer a Friend Scheme. Discounts and savings for a range of different retailers. Holiday Buy & Sell Scheme We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. As users of the Disability Confident Scheme (Level 2), we guarantee to be inclusive to all disabled applicants who meet the minimum criteria for any advertised vacancies with HRGO Recruitment.
Location Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. About the job Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we'd love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embracing new technologies to deliver the right solution Has a strong willingness to continually develop and learn Additional Information Minimum of a level 4 relevant qualification or the willingness to work towards.
Feb 05, 2026
Full time
Location Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading. About the job Job summary The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability. To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we'd love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description Responsibilities include but are not limited to: Maintenance of core infrastructure services through incident and problem management. Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, to ensure maximum value is achieved from services. Drive automation throughout the core infrastructure estate. System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards. Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements. Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use. Management of Junior Infrastructure Engineers Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification We are looking for someone who: Is a confident communicator and team player Real interest in modern IT platforms Has a drive for continuous improvement A passion for delivering quality and results Embracing new technologies to deliver the right solution Has a strong willingness to continually develop and learn Additional Information Minimum of a level 4 relevant qualification or the willingness to work towards.
Location: Bristol, Cabot Circus Typer of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance to the Regional Retail Manager through market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports to track competitor activities and performance metrics for strategic decision making. Formulate and implement short and long term business strategies to maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays to enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments to share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude, setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members in challenging situations to uphold exceptional client service standards. Utilise customer satisfaction metrics to drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data to identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations, ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency by maintaining stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations, ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment, ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors to align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results and develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture by motivating, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes to enhance individual and team performance continuously. Strategically manage annual leave and scheduling to optimise staffing levels in alignment with business needs. Collaborate with the recruitment department to attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimising store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead. Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference. Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
Feb 05, 2026
Full time
Location: Bristol, Cabot Circus Typer of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance to the Regional Retail Manager through market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports to track competitor activities and performance metrics for strategic decision making. Formulate and implement short and long term business strategies to maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays to enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments to share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude, setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members in challenging situations to uphold exceptional client service standards. Utilise customer satisfaction metrics to drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data to identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations, ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency by maintaining stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations, ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment, ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors to align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results and develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture by motivating, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes to enhance individual and team performance continuously. Strategically manage annual leave and scheduling to optimise staffing levels in alignment with business needs. Collaborate with the recruitment department to attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimising store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead. Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference. Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
Location: Bristol, Cabot Circus Type of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports track competitor activities and performance metrics for strategic decision making. Formulate and implement short- and long term business strategies maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members uphold exceptional client service standards. Utilise customer satisfaction metrics drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency maintain stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture motivate, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes enhance individual and team performance continuously. Strategically manage annual leave and scheduling optimise staffing levels in alignment with business needs. Collaborate with the recruitment department attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In-depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimizing store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora celebrates diversity and is committed to creating an inclusive environment for everyone.
Feb 05, 2026
Full time
Location: Bristol, Cabot Circus Type of contract: full time 40h, permanent At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you ready to drive a beauty revolution? Join Sephora, as we seek a passionate Store Manager to lead our store! Reporting directly to the Regional Manager, you will drive sales and champion excellence across all aspects of store performance. You'll set the benchmark for exceptional customer experiences and operations, ensuring our store presentation and product curation reflect the high standards Sephora is renowned for. You'll also oversee budget management, ensuring we meet our financial targets with the precision and dedication that define our team. Your primary goal? To unlock the full potential of your management team while consistently achieving and exceeding commercial objectives. If you thrive on innovation, are committed to accuracy, and possess the ability to inspire greatness in others, we'd love to hear from you! Strategic Business Leadership Provide strategic guidance market analysis, competitive landscape insights, and identifying new business opportunities. Develop and present monthly reports track competitor activities and performance metrics for strategic decision making. Formulate and implement short- and long term business strategies maximise sales and drive growth. Offer actionable product recommendations based on local market insights and customer feedback to improve inventory performance. Design and execute in store promotional events and displays enhance brand visibility and customer engagement. Cultivate relationships with stores and head office departments share insights, enhance operations, and ensure adherence to operational guidelines. Customer Experience Excellence Exemplify the Sephora Attitude setting a high standard of customer engagement and satisfaction for the entire team. Actively support team members uphold exceptional client service standards. Utilise customer satisfaction metrics drive continuous improvement initiatives for the client experience and swiftly resolve complaints. Reinforce and embed sales policies and techniques derived from Sephora University across all team members to ensure consistent execution. Analyse sales performance data identify trends and develop strategic action plans aimed at exceeding targets. Sales and Operations Optimisation Oversee day to day store operations ensuring adherence to Sephora's policies, including cash handling, stock management, and visual merchandising standards. Drive operational efficiency maintain stock replenishment, optimising stockroom organisation, and ensuring cleanliness and safety across the store. Direct cash desk operations ensuring compliance with security protocols, accuracy, and effective cash management, resolving discrepancies swiftly. Promote a safe and well organised store environment ensuring compliance with safety protocols and minimising workplace hazards. Collaborate with Beauty Supervisors align best practices, promotions, and customer experiences with sales goals and service targets. Drive accountability for achieving sales targets across all product categories, including exclusive and Sephora Collection offerings. Analyse sales results develop targeted action plans to enhance performance and customer engagement. Team Development & Management Foster a high performance culture motivate, developing, and recognising team members through regular coaching, feedback, and a culture of appreciation to drive excellence and a positive work environment. Effectively communicate the business strategy and operational objectives to the team, ensuring alignment and commitment. Facilitate collaborative meetings with the Beauty and Operations Supervisors to analyse team performance and operational effectiveness. Oversee the Performance Check in and Improvement Plan processes enhance individual and team performance continuously. Strategically manage annual leave and scheduling optimise staffing levels in alignment with business needs. Collaborate with the recruitment department attract and hire top talent for the store. Do not hesitate to apply if you have Advanced Product & Customer Knowledge: In-depth understanding of Sephora's product lines and customer engagement standards to drive exceptional client satisfaction. Proven Retail Leadership: Extensive experience in managing high performing retail teams and exceeding sales targets through effective store operations and budgeting. Digital & Analytical Competence: Strong digital orientation and analytical skills to interpret sales data, enhance decision making, and optimise store performance. Team Development & Coaching: Ability to mentor, inspire, and develop a high performance team culture, promoting collaboration and individual growth. Operational Excellence: Strong skills in overseeing store operations, ensuring adherence to policies, managing stock, cash handling, and optimizing store efficiency and safety. Brand Alignment & Values Embodiment: Consistently represents Sephora's values of inclusivity, creativity, and empowerment, projecting a professional image aligned with brand standards, and fostering an environment that celebrates beauty and self expression. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora celebrates diversity and is committed to creating an inclusive environment for everyone.
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Feb 05, 2026
Full time
Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Senior Statutory Reporting Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses both Starling Bank Limited and Engine by Starling Limited as well as their subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with a strong technical accounting knowledge and proven ability in applying this practically. We also require someone with an analytical mindset, someone who is able to ask thoughtful questions, and looks to identify opportunities for improvement as they arise. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all complex, group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational firm in similar roles Has led IFRS consolidation and audit in a large international group Exposure to an IPO process will be an advantage Proven expertise in the application of complex accounting standards, particularly IFRS 15 (SaaS revenue models preferred) and IFRS 2 (share-based payments) Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Financial Controller Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. To support our growth, we are looking for a Senior Statutory Reporting Manager to join the Group Statutory Reporting team reporting to the Head of Group Statutory Reporting. This role will be instrumental in meeting the Group statutory reporting requirements as the Starling Group expands internationally and considers an IPO. Group statutory reporting encompasses both Starling Bank Limited and Engine by Starling Limited as well as their subsidiaries and branches. This is a senior level position and would suit someone who has significant technical post qualification experience but is looking for a unique challenge as the Group charters into new territories, expands its product ranges and develops cutting-edge technology solutions to meet our customer needs. On an unrivaled growth path, Starling will provide the Senior Statutory Reporting Manager with exposure to a wide range of opportunities to take ownership as well as develop new knowledge. We are looking for a candidate with a strong technical accounting knowledge and proven ability in applying this practically. We also require someone with an analytical mindset, someone who is able to ask thoughtful questions, and looks to identify opportunities for improvement as they arise. Responsibilities : Lead Group Reporting & Consolidation: Own the timely and accurate preparation of the complex, multinational Group consolidation, ensuring compliance with IFRS Manage Financial Reporting: Manage the end-to-end production of certain of the group Annual Report and Accounts (ARA) and interim reports, coordinating all stakeholders and ensuring alignment with listed entity type best practices. Manage External Audit: Serve as one of the primary points of contact for the external auditors, managing the group audit process to ensure a smooth and efficient close. Technical Accounting Leadership: Act as the key technical expert for Group expansion as well as specific other areas. These include IFRS 15, providing guidance on complex SaaS revenue streams and owning the accounting under IFRS 2 for all complex, group-wide share-based payment schemes. Establish Best Practice: Develop, implement, and maintain group accounting policies, driving the adoption of best practices suitable for a listed entity. Process Improvement & Mentorship: Proactively identify and implement improvements to the financial reporting process, while mentoring and developing other team members for readiness for a listed reporting environment. Requirements A Big-4 qualified chartered accountant with at least 10 years PQE in a listed, multinational firm in similar roles Has led IFRS consolidation and audit in a large international group Exposure to an IPO process will be an advantage Proven expertise in the application of complex accounting standards, particularly IFRS 15 (SaaS revenue models preferred) and IFRS 2 (share-based payments) Advanced proficiency with financial tools, including Microsoft Excel, Oracle NetSuite and statutory reporting systems such as W-Desk Workiva Extensive experience writing technical papers for Executive Committees. Experience presenting at Executive Committees would be desirable Excellent presentation and interpersonal skills, capable of influence at senior levels, and being able to hold technical challenges from the auditors A can-do attitude, belief in our vision, and a willingness to roll-up your sleeves and get stuck in wherever required Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Step 1 - In person interview with the Head of Statutory Reporting Step 2 - In person interview with the Group Financial Controller Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Central Leeds . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Feb 05, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Central Leeds . Role Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organisation's success. Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed. Coordinates catering for meeting and events. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage reception stock and ensure system is in place to ensure optimum levels Any other task suitable and agreeable within scope Site Specific - Reception Promptly and efficiently deal with telephone calls in a welcoming positive manner Take and pass on accurate messages as required using multiple technology's (Email, Skype) Courteously greet and interact with visitors to the premises in line with host Deal with any other reception duties as required Manage room and hospitality bookings Hospitality Setting up meeting rooms Arranging hospitality Organising catering Diary management and planning Customer service Deal with any enquiries in a prompt and efficient manner Anticipate needs and offer assistance wherever possible To immediately raise any health and safety concerns to your manager or team leader Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
JOB DESCRIPTION As our new Cashdesk Manager, you'll play a pivotal role in shaping and influencing ways of working in what is one of Genting's leading venues. If you're motivated by impact, influence, and the opportunity to drive meaningful change, we'd love to hear from you. Applicants must have a minimum of 2 years' experience working in a senior cashdesk position with responsibility of overseein click apply for full job details
Feb 05, 2026
Full time
JOB DESCRIPTION As our new Cashdesk Manager, you'll play a pivotal role in shaping and influencing ways of working in what is one of Genting's leading venues. If you're motivated by impact, influence, and the opportunity to drive meaningful change, we'd love to hear from you. Applicants must have a minimum of 2 years' experience working in a senior cashdesk position with responsibility of overseein click apply for full job details
