Security Service Manager (Operations Manager/ Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB, etc) OVERVIEW of Security Systems Service Managers role To manage service engineers stock and level click apply for full job details
Mar 01, 2026
Full time
Security Service Manager (Operations Manager/ Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB, etc) OVERVIEW of Security Systems Service Managers role To manage service engineers stock and level click apply for full job details
Customer Support Officer We're looking for a Contract Support Advisor to join our MOJ and Home Office Contract Administration team. Location: Office based in Ramsgate Hours: 40 hours per week, Monday to Friday We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Support Advisor , you'll be working within the MOJ and Home Office Contract Administration Team , supporting operational and office-based teams to ensure reactive works are logged, scheduled, monitored and closed in line with agreed SLAs. Your day to day will include: Raising, allocating, scheduling and completing reactive work orders through the CAFM system Communicating with engineers, subcontractors and stakeholders to coordinate attendance, paperwork and access requirements Monitoring work order statuses, managing delays, chasing actions and ensuring SLA compliance Reviewing documentation, correcting system misalignments and supporting billing accuracy Providing administrative and performance support to Contract Managers and the wider team What are we looking for? This role of Contract Support Advisor is great for you if: You have experience in a busy administrative or helpdesk environment, ideally within facilities management You are confident using CAFM systems and Microsoft Office, particularly Excel and Outlook You have excellent attention to detail with strong data entry and organisational skills You communicate professionally and effectively with internal and external customers You are proactive, collaborative and able to manage multiple priorities CTC clearance is required for this role. We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
Mar 01, 2026
Full time
Customer Support Officer We're looking for a Contract Support Advisor to join our MOJ and Home Office Contract Administration team. Location: Office based in Ramsgate Hours: 40 hours per week, Monday to Friday We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Contract Support Advisor , you'll be working within the MOJ and Home Office Contract Administration Team , supporting operational and office-based teams to ensure reactive works are logged, scheduled, monitored and closed in line with agreed SLAs. Your day to day will include: Raising, allocating, scheduling and completing reactive work orders through the CAFM system Communicating with engineers, subcontractors and stakeholders to coordinate attendance, paperwork and access requirements Monitoring work order statuses, managing delays, chasing actions and ensuring SLA compliance Reviewing documentation, correcting system misalignments and supporting billing accuracy Providing administrative and performance support to Contract Managers and the wider team What are we looking for? This role of Contract Support Advisor is great for you if: You have experience in a busy administrative or helpdesk environment, ideally within facilities management You are confident using CAFM systems and Microsoft Office, particularly Excel and Outlook You have excellent attention to detail with strong data entry and organisational skills You communicate professionally and effectively with internal and external customers You are proactive, collaborative and able to manage multiple priorities CTC clearance is required for this role. We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
Leightons Opticians and Hearing Care
Farnham, Surrey
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
Mar 01, 2026
Full time
JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract) LOCATION: Head Office (Farnham) / Field Based REPORTS TO: IT Operations Manager REPORTS: None HOURS: Monday to Friday 9.00-17.30. This is a fixed term contract for 7-9 months About the Role To build, configure and deploy enduser IT hardware, including desktop PCs, laptops, and peripherals, and to provide onsite installation services. The role also delivers firstline technical support through the IT ticketing system, ensuring users receive timely, effective assistance. A key part of the role includes maintaining IT infrastructure within data cabinets, ensuring tidy, secure, and welldocumented installations. Key Responsibilities PC Build & Deployment Build, image, and configure PCs, laptops and related equipment following company standards. Work with third party providers to ensure that software is installed correctly Install devices on-site, ensuring full testing, user handover, and documentation. Migrate user data and settings where required. Maintain inventory records for hardware, software, and licenses. OnSite Installation & Support Travel to internal customer sites to deliver and install new equipment. Replace or upgrade hardware on-site (e.g., monitors, docking stations, printers). Diagnose and resolve basic network connectivity issues (wired/wireless). Data Cabinet & Network Room Work Organise, tidy, and maintain data cabinets, patch panels, and structured cabling. Label and document cabling and port usage clearly. Identify and resolve issues with cabling, patching, and power distribution. First Line Service Desk Support Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform. Log, categorise, and prioritise incidents and service requests accurately and efficiently. Diagnose and resolve first-line issues such as: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook and email access issues (shared mailboxes, profile configuration) Printer, scanner, and peripheral connectivity Basic troubleshooting of Teams, SharePoint, and Windows-related issues Provide user guidance and how-to support for common Office 365 applications. Use internal knowledge base articles to ensure consistent, accurate resolutions. Escalate complex incidents to second-line support with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request and Asset Management. Maintain accurate documentation for equipment builds, installations, and infrastructure work. Contribute to the improvement of deployment processes and support procedures. General Responsibilities Maintain safe working practices in line with Health & Safety guidelines. Ensure confidentiality and secure handling of user data at all times. Support the wider IT team during projects, upgrades, and peak demand. Requirements Essential Skills & Experience Experience building and configuring Windows PCs and laptops. Good understanding of desktop hardware, components, and peripherals. Basic understanding of networking fundamentals (TCP/IP, DHCP, DNS). Ability to organise and tidy data/network cabinets to a professional standard. Full UK driving licence and willingness to travel to multiple sites. Strong customer service and communication skills. Desirable Skills & Experience Experience in firstline support or a service desk environment. Familiarity with IT ticketing systems. Experience deploying devices using imaging tools (MDT, SCCM, Intune Autopilot). Awareness of ITIL principles (Foundation certification beneficial). Experience with Active Directory. Understanding of structured cabling and patch panel management. Experience supporting Microsoft 365. Personal Attributes Proactive, organised, and detailoriented. Able to work independently on-site with professionalism. Comfortable communicating with non-technical users. Problem solver with a willingness to learn and develop. Positive attitude and strong sense of ownership. Equality & Inclusion Leightons Opticians & Hearing Care is committed to promoting equal opportunities and fostering a workplace where diversity and inclusion are valued. We provide a working environment free from discrimination and ensure all employees and applicants are treated with dignity and respect, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. Note: Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.
.Manager (4GU Consulting) page is loaded Manager (4GU Consulting)locations: London: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R109069 Do you thrive on client conversations-listening About our team Through its Academic and Government (A&G) division, Elsevier works with universities, governments and funders to support leaders in defining their objectives, monitoring their progress and identifying actions to achieve their goals. This is achieved through a range of data sources, tools and services that are designed to bring insight and deliver impact. The A&G team is currently accelerating the development of new tools and professional services that it offers to 4th Generation Universities and their partners. 4th Generation universities are defined by the role they play in driving regional innovation ecosystems and the economic and societal impact that they deliver. Within this context, A&G is creating a new team to help support, guide and assist universities in delivering their 4GU related goals. The team will support universities and their partners from across the private, public and charitable sectors in implementing the changes they require to drive transformative impact locally and globally. About the role Reporting to the Principal Consultant, the Manager (4GU Consulting) supports the delivery of high quality consulting projects for academic and government clients. Working closely with the Engagement Manager, this role plays a hands on part in managing projects from early engagement and design through to delivery, client liaison, and implementation. The Manager brings a strong delivery focus, using planning, project management, and analytical skills to ensure work is completed to a high standard and aligned with client needs. This role also helps coordinate activity across the consulting team and wider Elsevier colleagues, supporting effective collaboration, clear communication, and efficient use of resources. It is well suited to someone who enjoys working in a collaborative consulting environment and contributing to meaningful, impact driven work. Responsibilities Support the delivery of consulting projects for academic and government organisations developing 4th Generation University strategies Gather and analyse information using desk research, surveys, and data analysis to generate clear, accurate insights Apply analytical frameworks and tools to explore challenges, test ideas, and identify opportunities Prepare clear presentations, reports, and visual materials that communicate findings and support recommendations Work closely with senior consultants to respond to client needs and build positive working relationships Support meetings and workshops by preparing materials, coordinating inputs, and capturing actions Contribute to proposals and tender responses under the guidance of senior team members Develop and manage project plans, timelines, and shared resources to support efficient delivery Requirements Substantial experience supporting or delivering consulting, research, or advisory projects with multiple stakeholders Understanding of, or transferable experience within, higher education, research, innovation, or public policy environments Ability to analyse, interpret, and synthesise data into clear, practical insights Experience working with structured project management approaches to plan, track, and deliver work Strong written and verbal communication skills, with the ability to present information clearly Organised and adaptable, with the ability to manage competing priorities in a changing environment Collaborative and inclusive working style, with a focus on shared outcomes and team success Relevant professional experience or development (formal qualifications welcomed but not essential where equivalent experience can be demonstrated) Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Feb 28, 2026
Full time
.Manager (4GU Consulting) page is loaded Manager (4GU Consulting)locations: London: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R109069 Do you thrive on client conversations-listening About our team Through its Academic and Government (A&G) division, Elsevier works with universities, governments and funders to support leaders in defining their objectives, monitoring their progress and identifying actions to achieve their goals. This is achieved through a range of data sources, tools and services that are designed to bring insight and deliver impact. The A&G team is currently accelerating the development of new tools and professional services that it offers to 4th Generation Universities and their partners. 4th Generation universities are defined by the role they play in driving regional innovation ecosystems and the economic and societal impact that they deliver. Within this context, A&G is creating a new team to help support, guide and assist universities in delivering their 4GU related goals. The team will support universities and their partners from across the private, public and charitable sectors in implementing the changes they require to drive transformative impact locally and globally. About the role Reporting to the Principal Consultant, the Manager (4GU Consulting) supports the delivery of high quality consulting projects for academic and government clients. Working closely with the Engagement Manager, this role plays a hands on part in managing projects from early engagement and design through to delivery, client liaison, and implementation. The Manager brings a strong delivery focus, using planning, project management, and analytical skills to ensure work is completed to a high standard and aligned with client needs. This role also helps coordinate activity across the consulting team and wider Elsevier colleagues, supporting effective collaboration, clear communication, and efficient use of resources. It is well suited to someone who enjoys working in a collaborative consulting environment and contributing to meaningful, impact driven work. Responsibilities Support the delivery of consulting projects for academic and government organisations developing 4th Generation University strategies Gather and analyse information using desk research, surveys, and data analysis to generate clear, accurate insights Apply analytical frameworks and tools to explore challenges, test ideas, and identify opportunities Prepare clear presentations, reports, and visual materials that communicate findings and support recommendations Work closely with senior consultants to respond to client needs and build positive working relationships Support meetings and workshops by preparing materials, coordinating inputs, and capturing actions Contribute to proposals and tender responses under the guidance of senior team members Develop and manage project plans, timelines, and shared resources to support efficient delivery Requirements Substantial experience supporting or delivering consulting, research, or advisory projects with multiple stakeholders Understanding of, or transferable experience within, higher education, research, innovation, or public policy environments Ability to analyse, interpret, and synthesise data into clear, practical insights Experience working with structured project management approaches to plan, track, and deliver work Strong written and verbal communication skills, with the ability to present information clearly Organised and adaptable, with the ability to manage competing priorities in a changing environment Collaborative and inclusive working style, with a focus on shared outcomes and team success Relevant professional experience or development (formal qualifications welcomed but not essential where equivalent experience can be demonstrated) Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Assistant Technical Services Manager Location: London (Site Based) Sector: Building Services / Construction Employment Type: Permanent Level: Entry-Level / Assistant Salary: Up to £50,000 + Package Overview My client is seeking an Assistant Technical Services Manager to support the delivery of complex mechanical and electrical (M&E) packages across major construction projects in London. This role is designed for individuals currently working within construction or fit-out who are looking to move into Technical Services , but may not yet have direct experience in this function. The successful candidate will work directly alongside a Senior Technical Services Manager , receiving structured mentoring and hands-on exposure to technically challenging, high-profile schemes. This is a practical, project-focused role with a clear development pathway into a Technical Services Manager position. Project Exposure You will assist in the technical delivery of major M&E packages on projects including: Laboratory fit-out projects within leading London hospitals Large commercial developments Landmark buildings across the London skyline This role offers genuine involvement in live projects, rather than a purely administrative or desk-based position. Key Responsibilities Assist the Senior Technical Services Manager with day-to-day technical delivery Support M&E design coordination across mechanical and electrical disciplines Assist with the management of technical submittals, RFIs and design queries Coordinate drawings, specifications and design changes Liaise with consultants, specialist subcontractors and internal site teams Support the interface between design, commercial and construction teams Develop an understanding of full technical services delivery from design through to construction Full training and mentoring will be provided, with responsibility increasing as experience and confidence develop. Candidate Requirements Previous Technical Services experience is not required . Applicants must, however, have some experience working for a main contractor within construction or fit-out . Suitable backgrounds may include: Project Engineer or Graduate Engineer Site Engineer or Site Supervisor seeking an office-based technical role Mechanical or Electrical trade background with ambitions to progress into management Educational background in Building Services, Engineering or Construction (advantageous but not essential) Key personal attributes include strong organisation skills, a positive attitude, and a willingness to learn. What s on Offer Direct mentorship from an experienced Senior Technical Services Manager Exposure to complex healthcare and landmark commercial projects Clear progression route to Technical Services Manager Long-term career development within M&E delivery
Feb 28, 2026
Full time
Assistant Technical Services Manager Location: London (Site Based) Sector: Building Services / Construction Employment Type: Permanent Level: Entry-Level / Assistant Salary: Up to £50,000 + Package Overview My client is seeking an Assistant Technical Services Manager to support the delivery of complex mechanical and electrical (M&E) packages across major construction projects in London. This role is designed for individuals currently working within construction or fit-out who are looking to move into Technical Services , but may not yet have direct experience in this function. The successful candidate will work directly alongside a Senior Technical Services Manager , receiving structured mentoring and hands-on exposure to technically challenging, high-profile schemes. This is a practical, project-focused role with a clear development pathway into a Technical Services Manager position. Project Exposure You will assist in the technical delivery of major M&E packages on projects including: Laboratory fit-out projects within leading London hospitals Large commercial developments Landmark buildings across the London skyline This role offers genuine involvement in live projects, rather than a purely administrative or desk-based position. Key Responsibilities Assist the Senior Technical Services Manager with day-to-day technical delivery Support M&E design coordination across mechanical and electrical disciplines Assist with the management of technical submittals, RFIs and design queries Coordinate drawings, specifications and design changes Liaise with consultants, specialist subcontractors and internal site teams Support the interface between design, commercial and construction teams Develop an understanding of full technical services delivery from design through to construction Full training and mentoring will be provided, with responsibility increasing as experience and confidence develop. Candidate Requirements Previous Technical Services experience is not required . Applicants must, however, have some experience working for a main contractor within construction or fit-out . Suitable backgrounds may include: Project Engineer or Graduate Engineer Site Engineer or Site Supervisor seeking an office-based technical role Mechanical or Electrical trade background with ambitions to progress into management Educational background in Building Services, Engineering or Construction (advantageous but not essential) Key personal attributes include strong organisation skills, a positive attitude, and a willingness to learn. What s on Offer Direct mentorship from an experienced Senior Technical Services Manager Exposure to complex healthcare and landmark commercial projects Clear progression route to Technical Services Manager Long-term career development within M&E delivery
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth. What will I get to do as a Wealth Director at HSBC? Whether you're creating connections with customers or colleagues, Wealth Management is genuinely a relationship-based service. As a Wealth Director, you'll have access to an impressive portfolio of wealth customers, growth potential, career progression, and an opportunity to bring your authentic self to team that prides itself on making connections and building relationships. You'll support every aspect of a customer's financial life, help them grow, manage and preserve their wealth, and provide a professional service in a world of increasing complexity. Here's what else you'll be able to do in this role: Work alongside the Premier Relationship Director to support a portfolio of high value Premier customers with between £750K and £1.5M Act as a trusted adviser to our new and existing customers providing holistic financial advice and supporting them through key life events such as investing for your future, saving for a new home, planning for retirement or protecting their family for every eventuality. Conduct in depth reviews to identify personal and financial needs of customers and deliver a consistent and tailored wealth management and financial planning service to a portfolio of HSBC clients. Advise on a full range of products and services that include both HSBC manufactured products and those provided by external partners. Deliver needs-based solutions through effective communication and influencing. Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business. What we'll give you: Growth - Opportunity for personal development and progression, new clients, a robust and supportive network of colleagues, new products, and new opportunities to learn and sell on our Wealth Management team. Security in the form of flex benefits, non-contributory pension, life insurance, employee discounts, share options, annual bonuses, and private medical care. Steppingstone to work internationally - this can be your place to start and branch out to anywhere we have offices around the world. Full training in HSBC products and services with ongoing coaching throughout your career and dedicated Analyst support An opportunity to contribute to the ongoing success of the business, by being an inclusive team member with the prospect to be involved in multiple initiatives to make a difference. The support you need to fulfil your potential. What you'll give us: Hold role relevant Level 4 qualifications (Dip CII, CISI or equivalent QCF RDR level 4 qualification) and meet current Statement of Professional Standing requirements - Essential Currently hold CAS status - Desired Commitment to achieve Chartered Status (Level 6) (HSBC funding will be available) Previous experience providing holistic financial advice on a wide range of products and services. Have previously worked with High net worth clients as a Wealth Adviser, IFA, Financial Planning Manager or in a similar role. Experience working in relevant environments (retail banking, relationship management, front office) Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Feb 28, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth. What will I get to do as a Wealth Director at HSBC? Whether you're creating connections with customers or colleagues, Wealth Management is genuinely a relationship-based service. As a Wealth Director, you'll have access to an impressive portfolio of wealth customers, growth potential, career progression, and an opportunity to bring your authentic self to team that prides itself on making connections and building relationships. You'll support every aspect of a customer's financial life, help them grow, manage and preserve their wealth, and provide a professional service in a world of increasing complexity. Here's what else you'll be able to do in this role: Work alongside the Premier Relationship Director to support a portfolio of high value Premier customers with between £750K and £1.5M Act as a trusted adviser to our new and existing customers providing holistic financial advice and supporting them through key life events such as investing for your future, saving for a new home, planning for retirement or protecting their family for every eventuality. Conduct in depth reviews to identify personal and financial needs of customers and deliver a consistent and tailored wealth management and financial planning service to a portfolio of HSBC clients. Advise on a full range of products and services that include both HSBC manufactured products and those provided by external partners. Deliver needs-based solutions through effective communication and influencing. Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business. What we'll give you: Growth - Opportunity for personal development and progression, new clients, a robust and supportive network of colleagues, new products, and new opportunities to learn and sell on our Wealth Management team. Security in the form of flex benefits, non-contributory pension, life insurance, employee discounts, share options, annual bonuses, and private medical care. Steppingstone to work internationally - this can be your place to start and branch out to anywhere we have offices around the world. Full training in HSBC products and services with ongoing coaching throughout your career and dedicated Analyst support An opportunity to contribute to the ongoing success of the business, by being an inclusive team member with the prospect to be involved in multiple initiatives to make a difference. The support you need to fulfil your potential. What you'll give us: Hold role relevant Level 4 qualifications (Dip CII, CISI or equivalent QCF RDR level 4 qualification) and meet current Statement of Professional Standing requirements - Essential Currently hold CAS status - Desired Commitment to achieve Chartered Status (Level 6) (HSBC funding will be available) Previous experience providing holistic financial advice on a wide range of products and services. Have previously worked with High net worth clients as a Wealth Adviser, IFA, Financial Planning Manager or in a similar role. Experience working in relevant environments (retail banking, relationship management, front office) Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle click apply for full job details
Feb 28, 2026
Full time
One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle click apply for full job details
We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain & Contracts Manager based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose This is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Experience managing and coordinating suppliers, agencies, and subcontractors Facilities Management training or qualifications desirable. Experience in FM, helpdesk, or operational support. Strong IT skills with a willingness to develop further.
Feb 28, 2026
Full time
We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain & Contracts Manager based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose This is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Experience managing and coordinating suppliers, agencies, and subcontractors Facilities Management training or qualifications desirable. Experience in FM, helpdesk, or operational support. Strong IT skills with a willingness to develop further.
Sales Executive Multithread Consultants Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role We are looking for a talented and driven individual to contribute to our continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What We re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Us: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, we would love to hear from you.
Feb 28, 2026
Full time
Sales Executive Multithread Consultants Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role We are looking for a talented and driven individual to contribute to our continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What We re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Us: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, we would love to hear from you.
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Feb 28, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom, Exetertime type: Full timeposted on: Posted 2 Days Agojob requisition id: R58691Job SummaryTwo opportunities available Hybrid roles with regular customer travel £40,000 salary + performance related bonus + company bonus + car allowance At Spark TSL, our mission is simple: making life better, with connections that matter. We work closely with customers whose environments, users, and services genuinely matter, ensuring long term relationships sit at the heart of how we operate. We're now recruiting two Customer Success Managers to join our growing Customer Success function. Each role supports a distinct portfolio of customer accounts, with a strong emphasis on building trusted relationships, driving retention, and identifying opportunities to grow and strengthen those partnerships. Both roles are hybrid, with the expectation of regular travel to customer sites, reflecting the importance we place on face to face engagement and understanding customer environments first hand.Job Description The two opportunitiesHealthcare focused Customer Success Manager This role will work closely with NHS trusts, healthcare organisations, and charities across Scotland and the North of England. You'll be operating in complex, service critical environments where partnership, trust, and continuity are essential.Travel, Leisure & Public Venues Customer Success ManagerThis role will support commercial customers nationwide, across sectors such as conference and events, transport, hospitality, and other public facing environments. You'll work with customers who value innovation, service quality, and commercially aligned partnerships.Both roles sit at the centre of customer relationships post sale, acting as a strategic partner to customers and an advocate internally. This is not a desk based account management role. These positions are designed for people who: enjoy being close to customers and their environments are motivated by retention, service quality, and long term relationships can balance customer advocacy with commercial awareness want to see the direct impact of their work on customer satisfaction and growthIn both roles, you'll work closely with sales, delivery, support, and operations teams to ensure customers feel supported, understood, and confident in Spark TSL as a long term partner. Performance related bonus is directly linked to account retention and account value growth, reinforcing the importance of sustainable, value led customer relationships. People join Spark TSL because they want: Meaningful customer relationships: working with customers where service continuity and experience truly matter Ownership and autonomy: trusted to manage accounts and relationships end to end Variety and visibility: different customers, sectors, and environments, not a one size fits all portfolio Commercial alignment: success measured on retention, growth, and customer outcomes A supportive, people first culture: professional, collaborative, and grounded in doing the right thingThese roles offer the opportunity to build deep customer partnerships while being rewarded for both customer satisfaction and commercial success. What you'll bringYou'll be someone who: enjoys building strong, credible relationships with customers is comfortable operating on customer sites and representing Spark TSL in person understands how great service underpins retention and growth can work confidently across internal teams to get the right outcomes for customers values long term partnerships over transactional account managementThese roles suit people who thrive on connection, accountability, and visible impact. Package and benefits £40,000 base salary Performance related bonus based on account retention and growth Company wide bonus scheme Car allowance Hybrid & Flexible working, with regular travel to customer sites ensuring customer and business needs are met. If you're looking for a customer facing role where relationships, trust, and impact matter, where success is recognised and rewarded then we'd love to hear from you.A full job description is available on request. Next steps Formal applications close: Friday 6th March First stage interviews: scheduled to take place week commencing Monday 9th March Next stage: candidates successful at first interview will be invited to complete a task based assessment as part of the final stage of the processWorker TypeRegularNumber of Openings Available1SPARK TSL's software and hardware solutions are the answer to efficiency, engagement, entertainment and education to both staff and patients harmoniously within the NHS. We work with over 80 NHS Trusts and are proud to be the largest provider of WiFi and engagement services to the healthcare sector in the UK. By joining our amazing team, you embark on our shared mission to provide better applications, superior technology, and drive efficiency to the Trusts, all whilst delivering value to patients. Help us to deliver innovations that truly make a difference to our society! SPARK TSL is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
Feb 28, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom, Exetertime type: Full timeposted on: Posted 2 Days Agojob requisition id: R58691Job SummaryTwo opportunities available Hybrid roles with regular customer travel £40,000 salary + performance related bonus + company bonus + car allowance At Spark TSL, our mission is simple: making life better, with connections that matter. We work closely with customers whose environments, users, and services genuinely matter, ensuring long term relationships sit at the heart of how we operate. We're now recruiting two Customer Success Managers to join our growing Customer Success function. Each role supports a distinct portfolio of customer accounts, with a strong emphasis on building trusted relationships, driving retention, and identifying opportunities to grow and strengthen those partnerships. Both roles are hybrid, with the expectation of regular travel to customer sites, reflecting the importance we place on face to face engagement and understanding customer environments first hand.Job Description The two opportunitiesHealthcare focused Customer Success Manager This role will work closely with NHS trusts, healthcare organisations, and charities across Scotland and the North of England. You'll be operating in complex, service critical environments where partnership, trust, and continuity are essential.Travel, Leisure & Public Venues Customer Success ManagerThis role will support commercial customers nationwide, across sectors such as conference and events, transport, hospitality, and other public facing environments. You'll work with customers who value innovation, service quality, and commercially aligned partnerships.Both roles sit at the centre of customer relationships post sale, acting as a strategic partner to customers and an advocate internally. This is not a desk based account management role. These positions are designed for people who: enjoy being close to customers and their environments are motivated by retention, service quality, and long term relationships can balance customer advocacy with commercial awareness want to see the direct impact of their work on customer satisfaction and growthIn both roles, you'll work closely with sales, delivery, support, and operations teams to ensure customers feel supported, understood, and confident in Spark TSL as a long term partner. Performance related bonus is directly linked to account retention and account value growth, reinforcing the importance of sustainable, value led customer relationships. People join Spark TSL because they want: Meaningful customer relationships: working with customers where service continuity and experience truly matter Ownership and autonomy: trusted to manage accounts and relationships end to end Variety and visibility: different customers, sectors, and environments, not a one size fits all portfolio Commercial alignment: success measured on retention, growth, and customer outcomes A supportive, people first culture: professional, collaborative, and grounded in doing the right thingThese roles offer the opportunity to build deep customer partnerships while being rewarded for both customer satisfaction and commercial success. What you'll bringYou'll be someone who: enjoys building strong, credible relationships with customers is comfortable operating on customer sites and representing Spark TSL in person understands how great service underpins retention and growth can work confidently across internal teams to get the right outcomes for customers values long term partnerships over transactional account managementThese roles suit people who thrive on connection, accountability, and visible impact. Package and benefits £40,000 base salary Performance related bonus based on account retention and growth Company wide bonus scheme Car allowance Hybrid & Flexible working, with regular travel to customer sites ensuring customer and business needs are met. If you're looking for a customer facing role where relationships, trust, and impact matter, where success is recognised and rewarded then we'd love to hear from you.A full job description is available on request. Next steps Formal applications close: Friday 6th March First stage interviews: scheduled to take place week commencing Monday 9th March Next stage: candidates successful at first interview will be invited to complete a task based assessment as part of the final stage of the processWorker TypeRegularNumber of Openings Available1SPARK TSL's software and hardware solutions are the answer to efficiency, engagement, entertainment and education to both staff and patients harmoniously within the NHS. We work with over 80 NHS Trusts and are proud to be the largest provider of WiFi and engagement services to the healthcare sector in the UK. By joining our amazing team, you embark on our shared mission to provide better applications, superior technology, and drive efficiency to the Trusts, all whilst delivering value to patients. Help us to deliver innovations that truly make a difference to our society! SPARK TSL is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
Our parent company Harry Dalby Engineering is seeking a Project Manager for their Paint Spraybooth Installations. The Role This role is for a hands-on Project Manager who is comfortable being on site, leading people, solving problems in real time, and running multiple live installation projects at once. You will manage several medium to large Paint Spraybooth installations concurrently, taking full responsibility from order placement through to final completion and payment, before handover to After Sales. This is not a desk-based or purely strategic project management role. Success in this position depends on your ability to direct installation teams on the ground, manage subcontractors, and maintain momentum across multiple sites. What You ll Be Doing Running multiple installation projects simultaneously, maintaining control of programme, labour, logistics, safety, and quality Acting as the single point of responsibility on site, not just reporting progress but actively driving it Leading, coordinating, and directly managing installation, wiring, and commissioning teams Being physically present on site to progress works, resolve issues, and support teams when needed Taking full ownership of Health & Safety on site, ensuring safe systems of work are followed Conducting pre-installation site surveys and identifying practical delivery challenges early Coordinating internal engineering, design, and contracts teams to ensure buildability and programme alignment Managing all required site logistics and support services, including transport and hire equipment Acting as quality inspector for installation works and ensuring documentation is completed correctly Maintaining close, day-to-day communication with customers during the installation phase Monitoring project costs and feeding delivery lessons into future contracts This role is ideal for someone who: Has personally managed site teams, engineers, and subcontractors Is comfortable giving direction on site, not just chairing meetings Enjoys being involved in the practical delivery of installations Qualifications & Experience HNC or higher in Engineering, HVAC, or a related technical discipline (preferred) 5+ years experience delivering installation projects involving engineered or constructed products Proven hands-on experience managing site-based installation teams Demonstrated ability to run several projects concurrently Strong communicator across customers, engineers, and site operatives Well organised with strong administrative discipline Able to read and interpret technical drawings Competent with MS Office applications Health & Safety qualification or accreditation preferred Willing to travel and lodge away as required Salary & Benefits £40,000 £45,000 starting salary and Company car
Feb 28, 2026
Full time
Our parent company Harry Dalby Engineering is seeking a Project Manager for their Paint Spraybooth Installations. The Role This role is for a hands-on Project Manager who is comfortable being on site, leading people, solving problems in real time, and running multiple live installation projects at once. You will manage several medium to large Paint Spraybooth installations concurrently, taking full responsibility from order placement through to final completion and payment, before handover to After Sales. This is not a desk-based or purely strategic project management role. Success in this position depends on your ability to direct installation teams on the ground, manage subcontractors, and maintain momentum across multiple sites. What You ll Be Doing Running multiple installation projects simultaneously, maintaining control of programme, labour, logistics, safety, and quality Acting as the single point of responsibility on site, not just reporting progress but actively driving it Leading, coordinating, and directly managing installation, wiring, and commissioning teams Being physically present on site to progress works, resolve issues, and support teams when needed Taking full ownership of Health & Safety on site, ensuring safe systems of work are followed Conducting pre-installation site surveys and identifying practical delivery challenges early Coordinating internal engineering, design, and contracts teams to ensure buildability and programme alignment Managing all required site logistics and support services, including transport and hire equipment Acting as quality inspector for installation works and ensuring documentation is completed correctly Maintaining close, day-to-day communication with customers during the installation phase Monitoring project costs and feeding delivery lessons into future contracts This role is ideal for someone who: Has personally managed site teams, engineers, and subcontractors Is comfortable giving direction on site, not just chairing meetings Enjoys being involved in the practical delivery of installations Qualifications & Experience HNC or higher in Engineering, HVAC, or a related technical discipline (preferred) 5+ years experience delivering installation projects involving engineered or constructed products Proven hands-on experience managing site-based installation teams Demonstrated ability to run several projects concurrently Strong communicator across customers, engineers, and site operatives Well organised with strong administrative discipline Able to read and interpret technical drawings Competent with MS Office applications Health & Safety qualification or accreditation preferred Willing to travel and lodge away as required Salary & Benefits £40,000 £45,000 starting salary and Company car
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/2nd Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Personal Attributes: Professional, friendly, and approachable, with a strong commitment to team success and collaboration. Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment. Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders. Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Note: This description is not intended to establish a total definition of the job but an outline of the duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Project Manager Location: Ringwood, Hampshire, + hybrid home working. Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, perm role. The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our clients customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed & mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills Excellent time management skills Experience managing projects Strong verbal and written communication skills, and keen eye on attention to detail Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio This role is subject to a standard DBS check. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within the organisation, offering opportunities in other teams and departments. Join a friendly company, where a great team and a positive culture await you.
Feb 28, 2026
Full time
Project Manager Location: Ringwood, Hampshire, + hybrid home working. Salary: £40,000 £45,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full time, perm role. The Role This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our clients customers. In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology. Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc. Managing relationships and communication with end users, customers, internal departments and third-party organisations. Managing and reporting project time and cost against budget. Ensure project risks and issues are identified, managed & mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent interpersonal skills Excellent time management skills Experience managing projects Strong verbal and written communication skills, and keen eye on attention to detail Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio This role is subject to a standard DBS check. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working after completion of probation. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within the organisation, offering opportunities in other teams and departments. Join a friendly company, where a great team and a positive culture await you.
CHL Head Office - Management
City Of Westminster, London
Criterion Hospitality is looking for a hands on Hotel Manager to take full ownership of day to day hotel performance. This is not a desk based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams. You will take accountability for operations, guest experience, and commercial results - managing change confidently, controlling costs, and ensuring the hotel performs at its best every day. Salary: £50k - £55k Key Skills & Competencies Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly. Comfortable working in a fast paced environment, prioritising tasks and resolving challenges efficiently. Able to adapt quickly, manage competing priorities, and respond proactively to issues. Performs well in a dynamic setting, balancing multiple responsibilities with strong problem solving skills. Experienced in managing high volume workloads while maintaining accuracy and attention to detail. Strong leadership, communication, and interpersonal skills. Knowledge of hotel management systems (PMS, Opera, etc.). Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation. Typical Day to Day Responsibilities (Cost & Efficiency Focused) Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste. Analyse daily financial reports, monitor expenditure, and identify cost saving opportunities. Manage staff rotas and labour costs while maintaining high service standards. Recommend procurement and supply orders, ensuring cost effective purchasing. Monitor operational efficiency and implement measures to reduce waste and maximise resources. Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control. Address guest complaints promptly while balancing service quality with operational efficiency. Ensure compliance with all health, safety, and operational policies in a cost conscious manner. What You Bring 5-10 years' hotel or senior operational experience, ideally within budget or high volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem solving skills.
Feb 28, 2026
Full time
Criterion Hospitality is looking for a hands on Hotel Manager to take full ownership of day to day hotel performance. This is not a desk based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams. You will take accountability for operations, guest experience, and commercial results - managing change confidently, controlling costs, and ensuring the hotel performs at its best every day. Salary: £50k - £55k Key Skills & Competencies Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly. Comfortable working in a fast paced environment, prioritising tasks and resolving challenges efficiently. Able to adapt quickly, manage competing priorities, and respond proactively to issues. Performs well in a dynamic setting, balancing multiple responsibilities with strong problem solving skills. Experienced in managing high volume workloads while maintaining accuracy and attention to detail. Strong leadership, communication, and interpersonal skills. Knowledge of hotel management systems (PMS, Opera, etc.). Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation. Typical Day to Day Responsibilities (Cost & Efficiency Focused) Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste. Analyse daily financial reports, monitor expenditure, and identify cost saving opportunities. Manage staff rotas and labour costs while maintaining high service standards. Recommend procurement and supply orders, ensuring cost effective purchasing. Monitor operational efficiency and implement measures to reduce waste and maximise resources. Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control. Address guest complaints promptly while balancing service quality with operational efficiency. Ensure compliance with all health, safety, and operational policies in a cost conscious manner. What You Bring 5-10 years' hotel or senior operational experience, ideally within budget or high volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem solving skills.
Career Choices Dewis Gyrfa Ltd
Warrington, Cheshire
Exciting new opportunity available in Warrington Due to the continued growth and increased operational needs, we are looking to recruit a dedicated and proactive Site Manager to join the team. Duties include: Ensuring the security, safety and cleanliness of the school buildings and grounds Opening and locking the premises daily as the registered key holder Carrying out routine health & safety checks Completing minor repairs, maintenance tasks and coordinating cleaning/improvement works Maintaining housekeeping standards across the site, including grounds maintenance and litter picking Setting up rooms for school activities and assisting with portering duties Operating the school minibus: daily checks, cleaning, maintenance logs and transporting pupils Responding promptly to any issues affecting site safety, security or maintenance Working Hours Monday Thursday: 07:00-11:00 & 14:30-18:00 Friday: 07:00-11:00 & 14:30-16:30 Full-time, 36 hours per week, split shift. Additional Information This role offers a stable, long term career opportunity with excellent holiday entitlement (25 days plus bank holidays) and ongoing professional development. To apply, please contact the industrial desk on . The Best Connection is acting as an Employment Agency in relation to this vacancy. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 28, 2026
Full time
Exciting new opportunity available in Warrington Due to the continued growth and increased operational needs, we are looking to recruit a dedicated and proactive Site Manager to join the team. Duties include: Ensuring the security, safety and cleanliness of the school buildings and grounds Opening and locking the premises daily as the registered key holder Carrying out routine health & safety checks Completing minor repairs, maintenance tasks and coordinating cleaning/improvement works Maintaining housekeeping standards across the site, including grounds maintenance and litter picking Setting up rooms for school activities and assisting with portering duties Operating the school minibus: daily checks, cleaning, maintenance logs and transporting pupils Responding promptly to any issues affecting site safety, security or maintenance Working Hours Monday Thursday: 07:00-11:00 & 14:30-18:00 Friday: 07:00-11:00 & 14:30-16:30 Full-time, 36 hours per week, split shift. Additional Information This role offers a stable, long term career opportunity with excellent holiday entitlement (25 days plus bank holidays) and ongoing professional development. To apply, please contact the industrial desk on . The Best Connection is acting as an Employment Agency in relation to this vacancy. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Programme Manager Location: Ringwood, Hampshire, + Hybrid Home Working (2 days a week in the office post-probation) Salary: £47,000 £53,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full-time, Permanent The Role This is an outstanding career opportunity for a Programme Manager, who thrives on leading multiple projects, delivering exceptional results and driving customer satisfaction. In this role, you will oversee the successful delivery of IT programmes and projects, ensuring they re completed on time, within budget and to a high standard. Leading a team of Project Managers and working closely with customers to design and deliver tailored projects. The Skills You Will Need: To succeed in this role, you ll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail, ensuring accuracy and quality in programme documentation and delivery. Proven experience in managing multiple projects and managing project teams. For this role, a full driving license is required, and the position is subject to a standard DBS check. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holiday (increasing with length of service). Additional paid leave for your birthday. Company performance-based additional paid leave. Company sick pay policy. Pension Scheme. Private Medical Insurance (including dental). Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, occasional pizza and a posh coffee machine! About Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Feb 28, 2026
Full time
Programme Manager Location: Ringwood, Hampshire, + Hybrid Home Working (2 days a week in the office post-probation) Salary: £47,000 £53,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full-time, Permanent The Role This is an outstanding career opportunity for a Programme Manager, who thrives on leading multiple projects, delivering exceptional results and driving customer satisfaction. In this role, you will oversee the successful delivery of IT programmes and projects, ensuring they re completed on time, within budget and to a high standard. Leading a team of Project Managers and working closely with customers to design and deliver tailored projects. The Skills You Will Need: To succeed in this role, you ll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail, ensuring accuracy and quality in programme documentation and delivery. Proven experience in managing multiple projects and managing project teams. For this role, a full driving license is required, and the position is subject to a standard DBS check. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holiday (increasing with length of service). Additional paid leave for your birthday. Company performance-based additional paid leave. Company sick pay policy. Pension Scheme. Private Medical Insurance (including dental). Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, occasional pizza and a posh coffee machine! About Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Feb 28, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Customer Success Manager Company: Ligentia, Location: Leeds, United Kingdom, Employment type: Full time. Join Ligentia! As a Customer Success Manager, you are pivotal to delivering exceptional service across our global customer base. Working in a collaborative environment with colleagues worldwide, you will solve complex problems and manage customer enquiries using our award winning Customer Hub and Ligentix software. Please note: this is an individual contributor position focused on high level account management and service excellence; there is no line management of staff involved in this role. Responsibilities Service Excellence: Collaborating with Customer Experience and Operations teams to maintain consistently high service levels. Query Resolution: Resolving customer enquiries within defined SLAs and escalating issues when necessary. Global Collaboration: Partnering with global Customer Success teams to manage expectations and solve problems. Systems Management: Utilising Zendesk for all customer communications and enquiries. Inbound Oversight: Managing inbound processes on behalf of customers to ensure requirements are met per agreed processes. Engagement: Leading weekly customer meetings via Microsoft Teams to ensure alignment and satisfaction. Qualifications Essential Proven knowledge of International Supply Chain Management and freight forwarding. High level customer service skills with a results driven mindset. Analytical approach to resolving challenges and the ability to prioritise tasks within defined SLAs. A commitment to working within a close knit team to manage collective workloads. Desirable Working knowledge of Zendesk software. Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feel good for the work we do together. However you look at it, Ligentia is a great place to be right now. How to apply Ready to join us? Apply now! To apply, please send an up to date resume to . For more information about how we process your data please visit our privacy policy. Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.
Feb 28, 2026
Full time
Customer Success Manager Company: Ligentia, Location: Leeds, United Kingdom, Employment type: Full time. Join Ligentia! As a Customer Success Manager, you are pivotal to delivering exceptional service across our global customer base. Working in a collaborative environment with colleagues worldwide, you will solve complex problems and manage customer enquiries using our award winning Customer Hub and Ligentix software. Please note: this is an individual contributor position focused on high level account management and service excellence; there is no line management of staff involved in this role. Responsibilities Service Excellence: Collaborating with Customer Experience and Operations teams to maintain consistently high service levels. Query Resolution: Resolving customer enquiries within defined SLAs and escalating issues when necessary. Global Collaboration: Partnering with global Customer Success teams to manage expectations and solve problems. Systems Management: Utilising Zendesk for all customer communications and enquiries. Inbound Oversight: Managing inbound processes on behalf of customers to ensure requirements are met per agreed processes. Engagement: Leading weekly customer meetings via Microsoft Teams to ensure alignment and satisfaction. Qualifications Essential Proven knowledge of International Supply Chain Management and freight forwarding. High level customer service skills with a results driven mindset. Analytical approach to resolving challenges and the ability to prioritise tasks within defined SLAs. A commitment to working within a close knit team to manage collective workloads. Desirable Working knowledge of Zendesk software. Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feel good for the work we do together. However you look at it, Ligentia is a great place to be right now. How to apply Ready to join us? Apply now! To apply, please send an up to date resume to . For more information about how we process your data please visit our privacy policy. Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.
