164 jobs found

Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives click apply for full job details

JOB DESCRIPTION As our new Cashdesk Manager, you'll play a pivotal role in shaping and influencing ways of working in what is one of Genting's leading venues. If you're motivated by impact, influence, and the opportunity to drive meaningful change, we'd love to hear from you. Applicants must have a minimum of 2 years' experience working in a senior cashdesk position with responsibility of overseein click apply for full job details

We are working with a global financial institution to recruit a highly motivated PMO Consultant to join a dynamic team supporting the Markets business. This role offers the opportunity to work across a diverse portfolio of programs and projects, contributing to the successful delivery of strategic initiatives within a leading financial institution. Key Responsibilities Support Project Managers in applying enterprise-wide Program and Project Management Policy and Standards across the Markets book of work. Contribute to the design and implementation of Markets-specific project and PMO guidelines. Provide subject matter expertise and guidance on project management best practices. Assist in the PMO delivery of programs and projects across various Markets sales/trading desks and functions including Risk, Legal, Finance, and Compliance. Identify, prioritise, and track risks, issues, and dependencies across projects. Communicate effectively with key stakeholders and project teams to ensure alignment and transparency. Essential criteria Proven experience in PMO or project management roles within financial services, ideally supporting markets or trading functions. Strong understanding of project governance, risk management, and stakeholder engagement. Excellent communication and organisational skills. Ability to work collaboratively in a fast-paced, high-pressure environment. This role will require you to work 3 days per week in the Belfast office, so candidates within Northern Ireland will be given preference, and we would not consider someone relocating for this role.Although the role is initially for a 12-month period, there is a high possibility of extension. If you're interested in this role, please forward an up-to-date copy of your CV If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. You ll provide comprehensive 1st and 2nd line support, including troubleshooting technical issues, installing hardware and software, managing system administration, and delivering user training. Being based in our London office, you will also be point of contact to provide IT support to the London office. Key Responsibilities: Act as the first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. Collaborate with technical teams to resolve issues efficiently. Manage warranty and support cases with third-party vendors. Maintain mobile phone assets and liaise with external providers. About You: Level 3 qualification (A-Level, NVQ) or equivalent experience in a relevant field. Committed to continuous professional development, with evidence of training or learning activities. Proven experience with helpdesk/service desk systems for logging, tracking, and managing requests. Ability to prioritize and resolve issues efficiently, ensuring excellent service delivery. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a history dating back to 1791. With over 54,000 homes developed and in-build across 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company deeply rooted in history yet focused on the future creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. What We Offer: Work-Life Balance: 25 days annual leave (increasing with tenure), agile working, discounted gym memberships. Wellbeing: Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, life insurance. Benefits: Exclusive shopping discounts, contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.

Company Overview We are working with one of the UK's most prestigious and well recognised private education establishments who are looking to grow their IT technical team on site in Thorpe! Our client is going through a huge IT transformation and are looking for an individual with experience as an IT Engineer who will sit as their core support service for the organisation! This is an exciting opportunity to join one of the world's leading educational establishments, whilst having the opportunity to grow your technical skills with the latest technologies and working on a range of diverse and exciting technical projects. Position Overview This position will see you join our client's team of talented techies, who love to learn, knowledge share and develop each other's skill set. You will be responsible providing 1st and 2nd line technical support to the organisation. You will face a range of different technical challenges on a daily basis, so this position is perfectly suited to a natural problem solver! You will also have the opportunity to work with the IT Manager and Senior IT Engineers on the delivery on IT projects. This will help you develop your technical skills, whilst also growing your project delivery experience. Our client will also support you with your professional and technical development with mentoring, coaching and specific training courses tailored to you! This is a fantastic opportunity for an IT professional to kick start their career! Key Skills You have experience working in a Service Desk, Technical Support, Helpdesk or similar level experience. You are a natural problem solver and love to take on a range of challenges on a day to day basis. Experience supporting both Windows and MacOS based operating systems. A good understanding and experience working with tools such as Google Apps or Office 365 A good understanding and experience working with Active Directory You can demonstrate good prioritisation and time management in a busy working environment You can demonstrate a resourcefulness attitude when faced with new challenges and problems you have not faced before You want to work in a collaborative environment where you can share ideas with team members. You can demonstrate a passion for learning and always wanting to continuously develop your technical and personal skills. Ready to Apply? This is an exciting opportunity to join a well know establishment, which offers a great technical challenge along with other great perks such as free lunch, dental care, private medical care and additional benefits on top! Ready to apply? Then why are you still reading?! APPLY NOW

Company Overview We are working with one of the UK's most prestigious and well recognised private education establishments who are looking to grow their IT technical team on site in Thorpe! Our client is going through a huge IT transformation and are looking for an individual with experience as an IT Engineer who will sit as their core support service for the organisation! This is an exciting opportunity to join one of the world's leading educational establishments, whilst having the opportunity to grow your technical skills with the latest technologies and working on a range of diverse and exciting technical projects. Position Overview This position will see you join our client's team of talented techies, who love to learn, knowledge share and develop each other's skill set. You will be responsible providing 1st and 2nd line technical support to the organisation. You will face a range of different technical challenges on a daily basis, so this position is perfectly suited to a natural problem solver! You will also have the opportunity to work with the IT Manager and Senior IT Engineers on the delivery on IT projects. This will help you develop your technical skills, whilst also growing your project delivery experience. Our client will also support you with your professional and technical development with mentoring, coaching and specific training courses tailored to you! This is a fantastic opportunity for an IT professional to kick start their career! Key Skills You have experience working in a Service Desk, Technical Support, Helpdesk or similar level experience. You are a natural problem solver and love to take on a range of challenges on a day to day basis. Experience supporting both Windows and MacOS based operating systems. A good understanding and experience working with tools such as Google Apps or Office 365 A good understanding and experience working with Active Directory You can demonstrate good prioritisation and time management in a busy working environment You can demonstrate a resourcefulness attitude when faced with new challenges and problems you have not faced before You want to work in a collaborative environment where you can share ideas with team members. You can demonstrate a passion for learning and always wanting to continuously develop your technical and personal skills. Ready to Apply? This is an exciting opportunity to join a well know establishment, which offers a great technical challenge along with other great perks such as free lunch, dental care, private medical care and additional benefits on top! Ready to apply? Then why are you still reading?! APPLY NOW

One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and maintain successful, long-term relationships with as well as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met Develop and maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits

Regional Service Delivery Manager - Multi-Site IT Leadership Woking / Addlestone / Basingstoke Corridor 47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools? This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools. The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive. The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalations The person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management is essential Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Head of Infrastructure Midlands National travel required Up to 90k Current hands on technical ability, Experience with high growth and acquisitions is highly desirable. Microsoft365, Azure, InTune, Hybrid Cloud Benefits: 25 days holiday plus bank Car allowance Annual bonus scheme Role: I am recruiting for a Head of Infrastructure position that will require travel to various UK sites, so ideally you will live around the Midlands, but various locations within the UK will be considered. You will initially be required to travel more frequently for the first few months and once settled in role there will be an expectation of a minimum of 3 days in office or travelling per week. This role is diverse and will require up to date hands on technical experience as well as strategic leadership responsibilities. The company is expanding at pace, so any experience you have with mergers and acquisitions will be very useful. You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. There will be an element of travel required each week, so a full UK driving license is required. You will travel as needed to various sites across the business. You will act as the primary technical authority and provide clear instruction to your reports as well as stakeholders, ensuring that standards are met and upheld throughout the business. They currently outsource a lot of helpdesk support to MSP partners. You should feel equally comfortable whether presenting to high level board members or speaking to a third partner first line support technician. I am looking for demonstrable senior leadership experience within a high growth company coupled with current hands on infrastructure experience to muck in and do it yourself, if and when needed. Technology stack: Hybrid environment Microsoft365 Microsoft InTune Azure Experience needed: Managing Hybrid Cloud and On Prem environments Management of third party vendors and MSPs. Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitions. Oversight and optimisation of budgets Excellent stakeholder communication. Desirable Experience: Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments The roadmap includes: Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across the business Post Acquisition Integration, ensuring operational resilience at all times. This post requires a full UK driving license. This is an urgent vacancy, please apply quoting reference AR(phone number removed) in order to be considered. Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition, Infrastructure manager, Head of Infrastructure, IT manager, Microsoft365, M365, InTune, Entra ID, IAM, Identity access management, ITIL, Prince2, Service delivery Manager, Cyber Security, ISO27001, Cyber Essentials Plus, Networking, acquisition If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We're looking for an IT Technician to join a well-established professional services business and support their team across 2 sites locally. This is a stable, well-established business with a reputation for looking after its people the kind of place where colleagues are friendly, turnover is low, and your contribution is noticed. If you're at your happiest solving problems, setting people up properly, and making technology feel effortless for everyone else, this is a role where you'll be genuinely appreciated. What you'll be doing Reporting to the IT Manager, you'll be the first point of contact for day-to-day IT support, keeping downtime low and confidence high whether it's a printer, laptop, telephone systems, or a new starter needing a smooth first day. You'll support around 50 users across two nearby sites, with a supportive IT Manager and an external IT support partner alongside you - Key responsibilities include: Supporting PCs/laptops, printers, email, Microsoft 365, Teams/telephony and Wi-Fi Managing tickets, prioritising by business impact, and resolving issues quickly Setting up and maintaining meeting room equipment day-to-day Training and support for staff: inductions, new equipment, and new software (1-2-1 or classroom) Supporting security and compliance processes as part of everyday IT Assisting with system work and continuous improvements as technology evolves Supporting key business software (including SOS and Redbrack) and helping users adopt good practice What we're looking for This role will suit someone practical, calm, and confident happy to be visible around the office, comfortable helping non-technical users, and keen to keep learning. You'll need: A driving licence and willingness to travel between 2 offices Hands-on IT support experience across hardware, desktops/laptops and core systems Experience within an IT Support, IT Technician or IT Service Desk role Great communication skills you're patient, clear, and enjoy helping others learn Role details Salary: £30,000 - £35,000 Location: Stafford Hours: 9:00-17:00, Mon-Fri (flexibility on start/finish times where needed) Holiday: 34 days including bank holidays + Christmas shutdown + birthday day off (in your birthday month) + service day Pension: 4% employer contribution

Job Title: Senior ITSM Tooling Architect Location: Basingstoke Salary: 78,000 +plus 6k car allowance, 10% DV allowance and 15% Bonus. Total package up to 103,500 Candidates must be willing and eligible to go through DV clarence for this role Job Summary: You will be working for a leading IT and digital transformation organisation operating within the UK defence sector. Their mission is to build a more sustainable world through innovation and trust and are seeking a dynamic ITSM Delivery Lead to manage high-performing teams delivering end-to-end ITSM tooling solutions. Responsibilities: As a Senior Information Technology Service Management (ITSM) Tooling Architect you will play a crucial role in ensuring continued delivery excellence in support of our customers Digital Transformation priorities. You will work as part of an Agile team reporting into the Solution Owner to produce design documentation on a wide variety of ITSM tooling solutions which vary in size and complexity. Working alongside a team of dedicated professionals, you will be driven to find better, faster, more effective solutions. You will need to show others that you are an innovative individual who understands the requirements of technical design and deployment of IT systems in secure environments, and that you can deliver solutions of significant size and complexity. Your transferable skills and experience: Extensive experience in the design, installation, configuration and customisation of various ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying certifications (E.g. ITIL v4 certified). Extensive knowledge and experience in the design and implementation of highly secure, highly resilient, large scale ITSM tooling solutions for cloud, on-premises and hybrid cloud solutions. A working knowledge of general Information Technology Core infrastructure capabilities including: Windows Server technologies Active Directory and Group Policies SQL and SQL Server Clustering General knowledge of scripting, applications development and data manipulation techniques including: SQL Scripting Powershell JavaScript Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP Role dependent benefits: Private medical / company car or car allowance. If you are interested in this role or wish to apply, please feel free to submit your CV Many thanks,

Do you have experience in Account Management and working within a sales environment Would you like to work for a national company which makes a difference to the environment If so, this role may be for you! Working as part of a great team, this company offers the great opportunity for personal growth and offers training and an apprenticeship. Attention to details and understanding a sales process is key, alongside the ability to communicate well with others, building a good rapport and business relationships. Duties and responsibilities: Deal with all inbound enquiries that are emailed to the business and follow up to confirm information Follow up on all leads and pass to sales team Support Telesales team inputting information into CRM to generate a quote Help generate new business sales from existing clients and potential new clients whilst providing first class customer service Online customer webchat support Account manage regular long-standing accounts Work alongside Marketing, Tendering and Telesales to coordinate leads and sales Experience and Skills: Previous Experience in Account Management or B2B New Business. Effective verbal and written communication skills including telephone, webchat and email. Results-driven nature Good IT skills with experience of using MS Outlook, Word and Excel High level of accuracy and attention to detail Effective organisational skills Salary and Working Hours: £27,450 Monday to Friday 8am 5pm (40 hours per week) Additional Information and Rewards: Option to complete apprenticeship on completion of Probation Option to complete essentials to telesales after 12 months Annual bonus scheme for all employees Employee recognition schemes, such as Employee of Month and Shining Star of the year Award Employee referral bonus scheme Attractive pension plan Share Options buy into our family future Company perks for retail outlet discounts and more Company health care cash plan dental / opticians / physio / online GP etc Standing/sitting desks. A daily food & coffee truck onsite 33 days holiday inclusive of public bank holidays. Holiday Buy and Sell Scheme.

Senior Infrastructure Engineer Central London Up to 80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks Any experience working within merger/acquisition environment will be highly favoured 4 days per week onsite initially, dropping to 3 days after 3 months.

Network & Systems Engineer Location: Cambridge Salary: £48,000 £52,000 depending on qualifications and experience Vacancy Type: Permanent Working hours: 37.5 per week, full year The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Role The Perse School is seeking to appoint an experienced and motivated Network and Systems Engineer to play a key role in the development and resilience of its IT infrastructure. This is a newly created post, reflecting the School s continued investment in technology and its commitment to providing a secure, reliable and future-ready digital environment for teaching, learning and operations. The School operates a complex, multi-site network supporting pupils, staff and parents across three campuses. The Network and Systems Engineer will work with enterprise-grade technologies, including VMware, Veeam, Cisco, and Microsoft on-premises and cloud services (Microsoft 365 and Azure), as well as specific cybersecurity applications and a large-scale wireless network, gaining exposure to a broad and modern technical estate. Working closely with the Network Manager, the post holder will help to maintain and enhance core infrastructure services, while also taking ownership of defined projects and acting as a technical lead where appropriate. The role offers a strong balance between hands-on engineering, project delivery and strategic input, with opportunities to collaborate across the IT department and engage with the wider school community. This is an excellent opportunity for a skilled network professional who is looking to apply their expertise in a varied, well-supported and technically ambitious environment. As a member of the Support Staff, the Network and Systems Engineer s ultimate line manager will be the Bursar, although day-to-day responsibility will be to the IT Manager. Job Purpose The purpose of the Network and Systems Engineer role is to ensure the ongoing reliability, security and performance of the School s IT infrastructure. The post holder works alongside the Network Manager to maintain and enhance core systems, including VMware, server and storage environments, network architecture and cyber security controls to support the School s operational and educational activities. The Network and Systems Engineer provides advanced technical support, acts as an escalation point for the Helpdesk team and delivers infrastructure projects that improve system resilience and capability. Through specialist technical knowledge and proactive system management, the role contributes to a robust, secure and futureready IT environment that underpins the School s strategic objectives. Person Specification Strong experience managing enterprise network infrastructure, including switches, firewalls, wireless systems, VPNs and WAN/LAN environments. Proven ability to configure and support core network services such as DNS, DHCP, VLANs, routing and content filtering. Experience supporting virtualised server environments and core services including Active Directory, Group Policy, file/print services and authentication systems. Practical experience administering Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Azure AD). Solid understanding of cybersecurity principles, including firewalls, intrusion prevention, patching and vulnerability management. Proven ability to diagnose and resolve complex 3rd-line infrastructure issues efficiently. Experience using monitoring tools to proactively identify performance, capacity or security issues. Experience contributing to infrastructure projects, upgrades or migrations. Strong understanding of network resilience, high availability and disaster recovery principles. Knowledge of modern cybersecurity threats, mitigation strategies and best practices. Awareness of business continuity and disaster recovery planning. Technical Qualifications Essential CCNA, CompTIA Network+ (or equivalent). Microsoft 365 / Azure certification (AZ-104 or similar). Microsoft Certified: Security, Compliance and Identity Fundamentals. Significant experience with VMware or similar virtualisation platforms. Personal Attributes & Competencies Methodical and analytical approach to problem solving. Ability to work calmly and effectively under pressure during incidents. Strong attention to detail, particularly in documentation and configuration management. Excellent communication skills, with the ability to explain complex technical issues to non-technical colleagues. Collaborative team player, able to work effectively with IT colleagues and wider stakeholders. Proactive and self-motivated, with a commitment to continuous improvement and professional development. Flexible approach to working hours, including planned out-of-hours work when required. To Apply If you feel you are a suitable candidate and would like to work for The Perse School, please click apply to be redirected to our website to complete your application.

Head of Cyber Security Manchester 80,000 to 100,000 Our client, a regional law firm, is now looking to recruit a Head of Cyber Security. As the Law Firm's Head of Cyber Security, you will be responsible for Cyber Security within the firm, including the proactive and reactive measures to protect and defend the firm from threat actors. The in-house team has 4 people, which includes a Cyber Security Architect, so Architecture knowledge is not essential, but Cyber Strategy is a must. Key Technical skills for the Head of Cyber Security role should include: Microsoft Defender and Sentinel Tessian (Proofpoint) Mimecast MS E5 Security Suite Strong analytical skills with the ability to efficiently troubleshoot and diagnose technical faults Good working knowledge of IT service delivery processes Established knowledge of modern Windows (desktop and server) operating systems, and also familiar with Mac/Linux operating systems Competent knowledge of iOS and Android operating systems Good understanding of virtual server infrastructure (VMWare) Good working knowledge of on premise and Azure Active Directory Awareness of Group Policy Management and Azure Microsoft Endpoint Manager Good understanding of Citrix XenApp/XenDesktop/WEM and how it fundamentally works Experience with troubleshooting networking issues on the LAN Good awareness of working with the IT Service Management system This is a permanent Head of Cyber Security role based at offices in Manchester, with 2 days in the office and 3 days remotely. The salary range is between 80,000 and 100,000. The company does NOT offer any visa sponsorship.

Poolhall Recruitment are hiring a Commercial Manager to take full ownership of sales and revenue growth for a small but ambitious marketing agency in Birmingham. As a Commercial Manager , you ll take full ownership of the sales system end-to-end, ensuring that revenue goals are met and growth is predictable. You ll reduce founder involvement in day-to-day sales decisions by managing strategy, pipeline, and commercial negotiations autonomously. This is a senior, hands-on, commercially-focused role , not an account management, client services, or project coordination position. Your work directly drives the agency s growth and financial success. What you ll be responsible for: Owning the sales and revenue function across the agency, translating growth objectives into actionable pipelines and priorities. Designing and implementing scalable sales systems, processes, and CRM workflows to drive efficiency and predictability. Leading new business acquisition , including outbound prospecting, inbound lead conversion, and high-value commercial negotiations. Forecasting revenue, monitoring pipeline performance, and reporting outcomes to leadership. Identifying opportunities for upsell, cross-sell, and long-term commercial growth. Collaborating with marketing, delivery, and leadership teams to ensure commercial goals align with wider agency strategy. Acting as the senior commercial decision-maker for pricing, proposals, and contracts. Requirements: Experience & capability Proven experience in a senior commercial, sales, or business development role, ideally in a marketing, digital, or agency environment. Strong track record of driving revenue growth and managing complex sales pipelines. Comfortable working autonomously, making commercial decisions, and prioritising activities without constant oversight. Able to translate strategic objectives into actionable, measurable commercial plans. Commercial systems & strategy Experience designing and optimising sales processes, pipelines, and CRM systems. Confident leading commercial negotiations and pricing discussions. Data-driven and outcome-focused, with the ability to measure performance and adjust strategy as needed. Client & internal context Adding value in client and internal discussions by interpreting objectives, understanding commercial opportunities, and escalating appropriately. Able to balance client expectations with commercial strategy and profitability. Ways of working Highly organised, able to manage multiple sales opportunities and pipelines simultaneously. Comfortable working at pace in a small, ambitious agency environment. Pragmatic, commercially astute, and clear in communication with internal stakeholders. Nice to have Experience in a founder-led business or small agency where autonomy is key. Familiarity with digital marketing, SEO, or creative services. Previous experience designing repeatable commercial systems or processes. Benefits 30 days annual leave + wellbeing day + birthday off Up to 12 days performance-based additional leave Hybrid working (as per agency policy) Real flexibility, not lip service Occupational sick pay Generous desk / equipment budget Please apply now below or contact Jay at Poolhall Recruitment. By applying for this role, you are agreeing to Poolhall Recruitment Ltd's Data Protection Policy which can be found on our website

Prestigious opportunity for an IT Manager with a UK market leader in the Hospitality sector. Following a period of significant growth, we are inviting you to join an environmentally conscious, successful family-owned business, who puts our customers and team members first and offers great benefits, such as, a generous company pension scheme, team member discounts and a healthcare plan. Bridging the gap between technical complexity and the end-user experience, you will work directly with senior leadership to enable our group to achieve its most ambitious goals. Working in close collaboration with the IT Operations and Security Manager, you will play a key role in ensuring that our software stack is fully utilised and fit for purpose, identifying ways to make our digital workflows simpler and more efficient for everyone. With a solid foundation in Microsoft 365, patch management, and modern service desk environments, you will be the lead advocate for both technical excellence and user empowerment. As our IT Manager, you will be responsible for: - Setting and executing the daily priorities of the IT Department. Managing and optimising IT systems, implementing new solutions, and driving system improvements. Liaising with third-party providers for ongoing support and development. Monitoring system performance, troubleshooting issues, and introducing preventive measures. Collaborating with different departments to identify and resolve inefficiencies using technology. Overseeing system administration and upgrades and ensuring software security and compliance. Providing technical support and training and acting as the subject-matter expert for key platforms. If you possess a combination of some of the following skills, then LETS TALK! Microsoft 365 and Active Directory experience. Microsoft Windows and Server experience. Patch Management experience. Experience working with ticketing systems to drive system improvements. Previous experience liaising with 3rd party vendors or clients to enhance IT functions. Strong understanding of business workflows and leveraging technology to drive improvements. Excellent interpersonal skills for cross-departmental collaboration. Experience in team leadership and delivering end-user training. Experience with Perimeter Security is desirable but not essential. A good understanding of ITIL is desirable but not essential. Familiarity with ERP systems is desirable but not essential. In return, you will be rewarded with 21 days paid annual leave increased to 26 days with service (plus bank holidays; Generous Pension Scheme; Cashback & Healthcare plan including gym membership discounts; Enhanced family leave policies; generous team member discounts and free parking. The opportunity for hybrid working, which will be discussed further during the application process. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Warehouse Operative - Pitstone Think Specialist Recruitment are working exclusively with a well established and thriving organisation that are currently going through a period of growth and looking to recruit for a Warehouse Operative to join their team. We have recently helped place multiple operatives within the team here and are now on the hunt for more experienced Warehouse staff. The ideal candidate will be someone that can demonstrate longevity in their recent employment, and are looking for a role where they can stay for the long-term. You will also have a great attention to detail and be someone that takes pride in their work at all times. If you have prior experience dealing with Dangerous Goods then this would be advantageous. Our client is offering an attractive salary of 28k, along with a bonus (based on company performance), modern working offices, progression opportunities, quarterly team events and an early finish on a Friday in order to kick-start your weekend! Duties include: Picking/Packing orders. Quality checking stock, ensuring that are of the highest quality condition. Processing Customer Returns. Putting away deliveries of stock on time and in order. Keeping the warehouse clean and organised. General Administrative duties may be required. Communicate clearly with all other departments and colleagues. Experience dealing with dangerous goods would be advantageous. Reporting any issues to the Warehouse Manager. Using scanners to identify the correct stock that needs picking/packing. Developing processes to streamline and improve operations Candidate requirements: Some basic computer skills are needed, but full training will be given. Excellent attention to detail, ensuring special attention paid to batch control and date of expiry requirements. Previous experience working in a warehouse, dealing with exports and dangerous goods shipping. Experience with ERP or barcoding systems would be desirable. The ability to lift heavy items is essential to the role. Right to live and work full time in the UK. A reliable individual with good time management skills, able to work to tight deadlines. Well organised with a great attention to detail. Strong team player, able to work efficiently as part of a team. Also capable of working independently. License to operate a forklift would be desirable, however client is willing to train successful candidate up on that. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

SF recruitment have partnered with a brilliant consultancy, who support Technology companies and their partners by creating enablement content and programmes. We're hiring a seasoned Enablement Consultant to support our client, in driving go-to-market, sales, and customer success for WhatsApp for Business. You'll bring deep experience from Meta's Business Messaging partner ecosystem and a proven command of WhatsApp for Business-how to position it, define high-impact use cases, govern templates and policy, design onboarding and rollout strategies, and enable sales and partner teams to win. This is a content-led, field-informed role. You'll translate real seller and customer needs into clear, practical enablement assets and training that accelerate adoption and deliver measurable business outcomes. Day rate: £400 per day Working pattern: full time remote with regular international travel to deliver events. The successful candidate can be based anywhere in the UK Responsibilities will include: - Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. - Create and maintain sales and customer success enablement assets: e.g. playbooks, best practice guides, pitch decks, templates, checklists, ROI narratives and case studies. - Describe onboarding flows and rollout plans (e.g. WABA setup/embedded signup, template governance, opt-in, escalation paths). - Describe conversation-based pricing and implications for go-to-market strategies. - Incorporate and demonstrate newer feature capabilities such as WhatsApp Flows and Payments in use case designs. - Plan and deliver enablement sessions for sellers, partners and customer success teams. - Understand client KPIs and measurement strategies for WhatsApp for Business success. The experience you must bring - Direct experience at a Meta Business Messaging partner (BSP or Tech Provider / CPaaS, messaging platform or Service Partner / solution integrators, consultancies, agencies) working on WhatsApp for Business (e.g., Twilio, MessageBird/Bird, Infobip, Sinch, (url removed), 360dialog, Gupshup, Wati, Route Mobile/Kaleyra, Vonage, Take Blip, Zenvia, Respond.io, Rasayel, Gallabox, Dentsu, Interakt, Charles, Zendesk, Accenture) or as a Meta Business Messaging client (Mid market or enterprise companies) while directly responsible for WhatsApp for Business strategies. - Track record building enablement for sales and/or partners: e.g., toolkits, trainings, playbooks and rollout guides that got used and moved the numbers. - Fluency in WhatsApp for Business products, ecosystem and strategies - Comfortable mapping, designing and articulating customer journeys. - Strong facilitation, storytelling and copywriting skills; confident with executives and practitioners.

Head of Sales - Product Sales Edgware Up to 120K + Commission + Car + Healthcare We're working with a long-established and highly respected business that has been a leader in its field for nearly 30 years. With its own design and manufacturing capability and a strong global distribution network, the company has ambitious growth plans and is now looking for a Head of Sales to drive its next stage of expansion. This role would suit an experienced Senior Business Development Manager, Sales Manager, or existing Head of Sales who is ready to step into a senior leadership role with real influence. Reporting directly to the Managing Director, you will initially split your time between hands-on business development and sales leadership. This structure is designed to help you gain a deep understanding of the sales process, products, systems, and customer base before transitioning fully into a strategic Head of Sales position. The Role: Managing the full sales cycle, from lead generation through to closing. Developing and maintaining strong relationships with partners, dealerships, and distribution channels. Identifying opportunities to increase market share and presenting tailored solutions. Leading, coaching, and mentoring a team of Business Development Managers. Setting targets, reviewing performance, and driving accountability. Developing and executing sales strategies to achieve ambitious revenue growth. Overseeing forecasting, pipeline management, and performance analysis. You: Proven success in phone-based, desk-based, or telesales, ideally in a high-volume environment. Must have B2B product sales experience. Experience leading and developing a sales team with a hands-on, data-driven management style. Strong track record of business growth through new client acquisition. Experience working with dealers or distributors (highly desirable). Comfortable working in an SME environment and directly with a Managing Director. Strategic, commercially minded, and eager to step into senior leadership quickly. Package & Benefits Commission (circa 25,000 OTE) Company car Private medical insurance 33 days holiday (including bank holidays) Pension scheme Free parking on-site Regular company social events Casual dress code By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.