Job Title : Service Desk Co-ordinator Salary : 27k - 30k Dependent on Experience Location: Manchester Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Aberdeen, Manchester, and Belfast, providing services to clients across both public and private sectors throughout the UK. As part of our continued growth, we are seeking an experienced Service Desk Co-ordinator for our Manchester office, who will report to the Facilities Maintenance Helpdesk Manager. You will play a pivotal role in ensuring a smooth, effective co-ordination of our mobile Service Engineers' schedules, while managing all on-site service concerns reported by clients. The successful candidate will be responsible for but not limited to: Act as the first point of contact for service desk escalations and complex issues. Log, monitor, and manage service requests and incidents through the helpdesk system. Prioritise and allocate tasks to engineers, ensuring optimal resource planning. Monitor service desk performance, ensuring SLAs and KPIs are met. Maintain strong communication with clients, providing updates on service requests. Escalate unresolved issues to the appropriate technical teams or management. Produce service desk performance reports for management review. Support continual improvement initiatives within the service desk. Provide guidance and support to service desk staff, ensuring consistency in processes. Ensure compliance with company policies, procedures, and industry standards. About you: Key Skills, Qualifications and Experience Required: Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage competing priorities and work under pressure. Problem-solving skills with a customer-focused approach. Competent in Microsoft Office and service management software. Previous experience in a service desk/helpdesk environment. In Return We Offer: Competitive Salary 32 Days Holiday (inclusive of bank holidays) Pension Scheme Death in Service Scheme Private Medical Care Critical Illness Care Ongoing training and development Supportive team culture with room to grow Additional Information: Applications close on Friday, 13th February 2026 , if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Service Desk Support Executive, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Facilities Maintenance Service Desk, Helpdesk Officer, may also be considered for this role.
Jan 28, 2026
Full time
Job Title : Service Desk Co-ordinator Salary : 27k - 30k Dependent on Experience Location: Manchester Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Aberdeen, Manchester, and Belfast, providing services to clients across both public and private sectors throughout the UK. As part of our continued growth, we are seeking an experienced Service Desk Co-ordinator for our Manchester office, who will report to the Facilities Maintenance Helpdesk Manager. You will play a pivotal role in ensuring a smooth, effective co-ordination of our mobile Service Engineers' schedules, while managing all on-site service concerns reported by clients. The successful candidate will be responsible for but not limited to: Act as the first point of contact for service desk escalations and complex issues. Log, monitor, and manage service requests and incidents through the helpdesk system. Prioritise and allocate tasks to engineers, ensuring optimal resource planning. Monitor service desk performance, ensuring SLAs and KPIs are met. Maintain strong communication with clients, providing updates on service requests. Escalate unresolved issues to the appropriate technical teams or management. Produce service desk performance reports for management review. Support continual improvement initiatives within the service desk. Provide guidance and support to service desk staff, ensuring consistency in processes. Ensure compliance with company policies, procedures, and industry standards. About you: Key Skills, Qualifications and Experience Required: Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage competing priorities and work under pressure. Problem-solving skills with a customer-focused approach. Competent in Microsoft Office and service management software. Previous experience in a service desk/helpdesk environment. In Return We Offer: Competitive Salary 32 Days Holiday (inclusive of bank holidays) Pension Scheme Death in Service Scheme Private Medical Care Critical Illness Care Ongoing training and development Supportive team culture with room to grow Additional Information: Applications close on Friday, 13th February 2026 , if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Service Desk Support Executive, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Facilities Maintenance Service Desk, Helpdesk Officer, may also be considered for this role.
Together, we engage with everything we have and are, to help humankind act braver and better. About UK Life Branch: With the office in Munich, it forms the Life 1 division of Munich Re. The UK life market is one of the, if not the, most competitive life markets in the world. We understand that Life insurers work in a dynamic market where medical progress, demographic trends and changing lifestyles are constantly giving rise to new risk landscapes. This demanding situation is made even more challenging by changing laws and regulations and ever tougher competition. So we need a smart strategy and structure in order to succeed. At UK & Ireland Life we have three pillars to our business strategy, protection, longevity and reinsurance structuring. All three are key to the success of our business so it's important to look at the big picture. In terms of clients, we trust them as experts of their business and provide them with the financial strength of the world's largest reinsurer, global expertise and sharp pricing so that they are both competitive and profitable. About the Role: Support the delivery of the UK Underwriting and Claims strategy through the marketing and provision of underwriting services to UK Life and Health clients. Key Responsibilities: Develop and maintain the UK Underwriting philosophy, ensuring alignment with the needs of the UK market when prioritizing and coordinating updates. Collaborate with Business Development to provide underwriting expertise for compelling tender responses. Serve as the UK subject matter expert for conducting research for MIRA, Munich Re's underwriting manual. Act as the technical link between UK Underwriting, Marketing, and Medical Research teams. Monitor medical advancements that could impact UK Protection products, underwriting, and claims philosophies. Provide informed, expert insights to the Underwriting & Claims Strategy Manager regarding UK innovation opportunities. Build a comprehensive understanding of target companies' strategies, plans, and reinsurance requirements in collaboration with Business Development and Actuarial teams. Contribute ideas to enhance client relationships and strengthen the underwriting proposition. Conduct desktop and other research to track competitor and market developments. Support the underwriting operations team in assessing client referrals as needed. Competencies: Drives results (we think big) - you consistently achieve results even under tough circumstances, with the organisation's performance in the front of your mind. You make good and timely decisions to keep things moving, using analysis, experience and judgement. Business insight (we think big) - you can apply your knowledge of the business and the market to advance your business' and wider organisation's goals. Collaboration (we lead the 'we') - you identify opportunities and bring the right people together to work on a common goal, encouraging diversity of opinion, whilst maintaining clarity and unity of direction. Client focus (we grow with our clients) - you build and maintain strong client relationships (internal and external), listening to their needs and working with them to ensure value is created. Cultivates innovation (we grow with our clients) - you create new and better ways for Munich Re to be successful e.g., generating ideas, creating efficiencies, harnessing new technology etc. Courage (we care and dare) - you are willing to challenge the status quo and address difficult issues, saying what you believe needs to be said. You also continue to operate effectively even when things are uncertain and the way forward is unclear. Persuades (we are clear and authentic) - you use clear and compelling arguments to gain the support, enthusiasm and commitment of others, whilst ensuring you take time to actively listen to the diversity of views and opinions. Key Skills & Experience: Experience working within a reinsurance environment. Strong communication and presentation skills, with the ability to engage effectively with diverse stakeholders. In-depth knowledge of the UK Life and Living Benefits market. Experience contributing to product development or cross functional projects. Ability to manage multiple priorities effectively. Strong organizational skills to meet deadlines and manage client expectations. Proven ability to produce high-quality written materials. Thought Leaders: You are seen as an expert in your field and will be the 'go to' person for your area of specialism within Munich Re. You will be seen as a role model/mentor to others - identifying opportunities to share your knowledge with others. You will demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You will treat your colleagues, sales and business partners fairly and with respect. Regulatory & Conduct Requirements: Ensuring compliance with Insurance Distribution Directive Satisfying all regulatory reporting requirements in collaboration with the reporting function Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules Benefits You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are also one of the few employers to offer fully paid6months family leave for times when you need it the most. About us You will work in an environment where we think big: Change and culture are continuously role modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning. You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders. We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn. You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions. We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged. At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Jan 28, 2026
Full time
Together, we engage with everything we have and are, to help humankind act braver and better. About UK Life Branch: With the office in Munich, it forms the Life 1 division of Munich Re. The UK life market is one of the, if not the, most competitive life markets in the world. We understand that Life insurers work in a dynamic market where medical progress, demographic trends and changing lifestyles are constantly giving rise to new risk landscapes. This demanding situation is made even more challenging by changing laws and regulations and ever tougher competition. So we need a smart strategy and structure in order to succeed. At UK & Ireland Life we have three pillars to our business strategy, protection, longevity and reinsurance structuring. All three are key to the success of our business so it's important to look at the big picture. In terms of clients, we trust them as experts of their business and provide them with the financial strength of the world's largest reinsurer, global expertise and sharp pricing so that they are both competitive and profitable. About the Role: Support the delivery of the UK Underwriting and Claims strategy through the marketing and provision of underwriting services to UK Life and Health clients. Key Responsibilities: Develop and maintain the UK Underwriting philosophy, ensuring alignment with the needs of the UK market when prioritizing and coordinating updates. Collaborate with Business Development to provide underwriting expertise for compelling tender responses. Serve as the UK subject matter expert for conducting research for MIRA, Munich Re's underwriting manual. Act as the technical link between UK Underwriting, Marketing, and Medical Research teams. Monitor medical advancements that could impact UK Protection products, underwriting, and claims philosophies. Provide informed, expert insights to the Underwriting & Claims Strategy Manager regarding UK innovation opportunities. Build a comprehensive understanding of target companies' strategies, plans, and reinsurance requirements in collaboration with Business Development and Actuarial teams. Contribute ideas to enhance client relationships and strengthen the underwriting proposition. Conduct desktop and other research to track competitor and market developments. Support the underwriting operations team in assessing client referrals as needed. Competencies: Drives results (we think big) - you consistently achieve results even under tough circumstances, with the organisation's performance in the front of your mind. You make good and timely decisions to keep things moving, using analysis, experience and judgement. Business insight (we think big) - you can apply your knowledge of the business and the market to advance your business' and wider organisation's goals. Collaboration (we lead the 'we') - you identify opportunities and bring the right people together to work on a common goal, encouraging diversity of opinion, whilst maintaining clarity and unity of direction. Client focus (we grow with our clients) - you build and maintain strong client relationships (internal and external), listening to their needs and working with them to ensure value is created. Cultivates innovation (we grow with our clients) - you create new and better ways for Munich Re to be successful e.g., generating ideas, creating efficiencies, harnessing new technology etc. Courage (we care and dare) - you are willing to challenge the status quo and address difficult issues, saying what you believe needs to be said. You also continue to operate effectively even when things are uncertain and the way forward is unclear. Persuades (we are clear and authentic) - you use clear and compelling arguments to gain the support, enthusiasm and commitment of others, whilst ensuring you take time to actively listen to the diversity of views and opinions. Key Skills & Experience: Experience working within a reinsurance environment. Strong communication and presentation skills, with the ability to engage effectively with diverse stakeholders. In-depth knowledge of the UK Life and Living Benefits market. Experience contributing to product development or cross functional projects. Ability to manage multiple priorities effectively. Strong organizational skills to meet deadlines and manage client expectations. Proven ability to produce high-quality written materials. Thought Leaders: You are seen as an expert in your field and will be the 'go to' person for your area of specialism within Munich Re. You will be seen as a role model/mentor to others - identifying opportunities to share your knowledge with others. You will demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well. You will treat your colleagues, sales and business partners fairly and with respect. Regulatory & Conduct Requirements: Ensuring compliance with Insurance Distribution Directive Satisfying all regulatory reporting requirements in collaboration with the reporting function Ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules Benefits You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are also one of the few employers to offer fully paid6months family leave for times when you need it the most. About us You will work in an environment where we think big: Change and culture are continuously role modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning. You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders. We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn. You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions. We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged. At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Kickstart Your Recruitment Career with Tradewind Recruitment in Bristol Are you fascinated by the dynamic world of recruitment but unsure where to start? Tradewind Recruitment is your perfect launchpad! Based in Bristol, we invite you to join our esteemed Recruitment Consultant development programme, the Impact Academy. Collaborate with a highly experienced and supportive team boasting over 40 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we are a beacon of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for four consecutive years and one of the UK's largest teaching agencies, we are dedicated to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a variety of benefits and opportunities: Competitive Salaries: Start with a 28,000- 30,000 base salary and realistic earnings of 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Bristol's vibrant cultural scene and scenic harbourside, you can make the most of your free time! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Bristol team and are eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Bristol.
Jan 28, 2026
Full time
Kickstart Your Recruitment Career with Tradewind Recruitment in Bristol Are you fascinated by the dynamic world of recruitment but unsure where to start? Tradewind Recruitment is your perfect launchpad! Based in Bristol, we invite you to join our esteemed Recruitment Consultant development programme, the Impact Academy. Collaborate with a highly experienced and supportive team boasting over 40 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we are a beacon of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for four consecutive years and one of the UK's largest teaching agencies, we are dedicated to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a variety of benefits and opportunities: Competitive Salaries: Start with a 28,000- 30,000 base salary and realistic earnings of 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Bristol's vibrant cultural scene and scenic harbourside, you can make the most of your free time! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Bristol team and are eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Bristol.
Elizabeth Michael Associates LTD
Sandiacre, Derbyshire
AFTER SALES ADMINISTRATOR MONDAY FRIDAY 8:30AM 5:00PM SALARY - £26,000 - £28,000 NG10, NOTTINGHAM LOOKING FOR SOMEONE TO START ASAP Role You will join a tight-knit team of two and coordinate closely with three internal technical experts and their field service engineers. Their team have built a reputation for absolute consistency and precision, when a project lands on their desk, the wider business and our customers trust implicitly that it is in safe hands and will be executed to the highest standard. We are looking for a "safe pair of hands" someone who thrives on a quick pace and a busy environment, takes ownership of mistakes and prefers picking up the phone to solve problems instantly rather than sending emails. Responsibilities Creating sales orders and sending out quotes for parts, breakdown visits and service contracts promptly Processing invoices for service reports accurately Preparing essential documentation before machines are shipped to customers Supporting the Service Manager to ensure every engineer has a job for the day and ensuring prompt communication to the customer and our engineer The business handle inbound calls a week and new emails daily as a team. The goal is to assist the customer yourself where possible, where the query is technical, you ensure it is passed to the right expert so the customer gets the right solution fast Turning challenging calls into positive outcomes by listening with empathy and providing immediate reassurance, ensuring the customer feels supported before involving management You will proactively call your own group of existing customers to build rapport, checking in to ensure they are happy and understand our service offerings You will prepare cost overviews for service engineer trips abroad, calculating flights, parking, rental cars and hotels to ensure accurate project costing Once you fully own the role and understand the high standards currently in place, we want you to actively look for ways to make our processes even better Key Skills You take pride in a zero error approach to invoicing and logistics You are enthusiastic, articulate and comfortable keep various plates spinning at the same time Experience with CRM/ERP systems and confident with Excel When things get busy or a problem arises, you don't panic you look for the solution Capable of calculating travel costs, margins and invoice adjustments You are a person of great integrity, structured, punctual and a solid team player Excellent standard customer service and care, with compassion to the customer and your colleagues. EMA25
Jan 28, 2026
Full time
AFTER SALES ADMINISTRATOR MONDAY FRIDAY 8:30AM 5:00PM SALARY - £26,000 - £28,000 NG10, NOTTINGHAM LOOKING FOR SOMEONE TO START ASAP Role You will join a tight-knit team of two and coordinate closely with three internal technical experts and their field service engineers. Their team have built a reputation for absolute consistency and precision, when a project lands on their desk, the wider business and our customers trust implicitly that it is in safe hands and will be executed to the highest standard. We are looking for a "safe pair of hands" someone who thrives on a quick pace and a busy environment, takes ownership of mistakes and prefers picking up the phone to solve problems instantly rather than sending emails. Responsibilities Creating sales orders and sending out quotes for parts, breakdown visits and service contracts promptly Processing invoices for service reports accurately Preparing essential documentation before machines are shipped to customers Supporting the Service Manager to ensure every engineer has a job for the day and ensuring prompt communication to the customer and our engineer The business handle inbound calls a week and new emails daily as a team. The goal is to assist the customer yourself where possible, where the query is technical, you ensure it is passed to the right expert so the customer gets the right solution fast Turning challenging calls into positive outcomes by listening with empathy and providing immediate reassurance, ensuring the customer feels supported before involving management You will proactively call your own group of existing customers to build rapport, checking in to ensure they are happy and understand our service offerings You will prepare cost overviews for service engineer trips abroad, calculating flights, parking, rental cars and hotels to ensure accurate project costing Once you fully own the role and understand the high standards currently in place, we want you to actively look for ways to make our processes even better Key Skills You take pride in a zero error approach to invoicing and logistics You are enthusiastic, articulate and comfortable keep various plates spinning at the same time Experience with CRM/ERP systems and confident with Excel When things get busy or a problem arises, you don't panic you look for the solution Capable of calculating travel costs, margins and invoice adjustments You are a person of great integrity, structured, punctual and a solid team player Excellent standard customer service and care, with compassion to the customer and your colleagues. EMA25
Help Desk Administrator Twickenham - Ongoing Temporary (Immediate Start/Weekend Nights) Location: Twickenham Hourly Pay Rate: £23.00p/h Via Umbrella Hours of Work: Saturday & Sunday 7pm - 7pm (Night Shifts) A World Leading Service provider who operates on an international scale is looking for a Help Desk Administrator based in Twickenham area working for a busy hospital environment. This role is for covering long term sickness and are looking for candidates that want Weekend Work. They must have experience in working on the helpdesk before using CAFM experience and dealt with planning reactive. Key responsibilities: Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. Raising jobs and closing jobs on the CAFM system Categorising and resourcing the correct engineer based on skills and proximity to work location. Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses. Recording reactive maintenance calls onto a computerised system. Working on the internal system and clients throughout the day. Cover Holiday/Sickness for colleagues Assist other team members when required. Ensure accurate and timely allocation of work requests from clients to meet service level agreements. Processing invoices and raising purchase orders. Working to tight deadlines and targets provided my management in accordance with contract requirements. Any other duties requested by the Helpdesk Manager. Key Requirements: Must have Basic DBS Check since its a hospital environment Must have FM and Helpdesk experience Strong organisation skills. Can work well in a large team and can also Multi-task Previous experience in client facing role Confident with numbers as you will be prepping and carrying out the billing on a weekly and monthly basis to the client. Experience in accounting or finance will be an advantage. Confident with Excel Must be able to demonstrate a strong sense of customer focus Self-motivated and systematic. Results/task orientated attention to detail and accuracy. Excellent time management and organisation skills. If this role would be of any interest then please do apply for the role below
Jan 28, 2026
Contractor
Help Desk Administrator Twickenham - Ongoing Temporary (Immediate Start/Weekend Nights) Location: Twickenham Hourly Pay Rate: £23.00p/h Via Umbrella Hours of Work: Saturday & Sunday 7pm - 7pm (Night Shifts) A World Leading Service provider who operates on an international scale is looking for a Help Desk Administrator based in Twickenham area working for a busy hospital environment. This role is for covering long term sickness and are looking for candidates that want Weekend Work. They must have experience in working on the helpdesk before using CAFM experience and dealt with planning reactive. Key responsibilities: Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. Raising jobs and closing jobs on the CAFM system Categorising and resourcing the correct engineer based on skills and proximity to work location. Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses. Recording reactive maintenance calls onto a computerised system. Working on the internal system and clients throughout the day. Cover Holiday/Sickness for colleagues Assist other team members when required. Ensure accurate and timely allocation of work requests from clients to meet service level agreements. Processing invoices and raising purchase orders. Working to tight deadlines and targets provided my management in accordance with contract requirements. Any other duties requested by the Helpdesk Manager. Key Requirements: Must have Basic DBS Check since its a hospital environment Must have FM and Helpdesk experience Strong organisation skills. Can work well in a large team and can also Multi-task Previous experience in client facing role Confident with numbers as you will be prepping and carrying out the billing on a weekly and monthly basis to the client. Experience in accounting or finance will be an advantage. Confident with Excel Must be able to demonstrate a strong sense of customer focus Self-motivated and systematic. Results/task orientated attention to detail and accuracy. Excellent time management and organisation skills. If this role would be of any interest then please do apply for the role below
An exciting opportunity for a 12 month fixed term contract for a Welsh speaking Registration Officer, flexible hours, working hybrid, central Cardiff We're looking for a motivated and detail-oriented individual to join a dedicated team delivering bilingual registration and qualifications services to education practitioners, trainees, and employers across Wales. Reporting to the Qualifications and Registration Manager, you'll play a key role in maintaining professional standards within the education sector. What You'll Do In this varied and rewarding position, you'll: Support the smooth delivery of registration services. Manage the registration process for new and existing practitioners, including collecting annual fees and assessing eligibility for registration. Collect, process and verify data from practitioners, employers, and training institutions. Provide a professional, bilingual helpdesk service to practitioners and employers, acting as a key point of contact for registration and qualification queries. Prepare reports, performance statistics, and assist in developing automated and efficient reporting systems. Ensure all activities comply with Welsh language, Equality, and Data Protection legislation. About You You're fluent in both Welsh and English, highly organised, and thrive in a role where accuracy and attention to detail are essential. You'll enjoy problem-solving, managing data, and supporting others in a professional and fast-paced environment using your superb communication skills. Why Join This is an exciting opportunity to contribute to the high standards of education practice across Wales. You'll be part of a collaborative, bilingual team dedicated to delivering excellent service while developing your own skills in a supportive and forward-thinking environment. Outstanding benefits package. Please apply ASAP Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Jan 27, 2026
Full time
An exciting opportunity for a 12 month fixed term contract for a Welsh speaking Registration Officer, flexible hours, working hybrid, central Cardiff We're looking for a motivated and detail-oriented individual to join a dedicated team delivering bilingual registration and qualifications services to education practitioners, trainees, and employers across Wales. Reporting to the Qualifications and Registration Manager, you'll play a key role in maintaining professional standards within the education sector. What You'll Do In this varied and rewarding position, you'll: Support the smooth delivery of registration services. Manage the registration process for new and existing practitioners, including collecting annual fees and assessing eligibility for registration. Collect, process and verify data from practitioners, employers, and training institutions. Provide a professional, bilingual helpdesk service to practitioners and employers, acting as a key point of contact for registration and qualification queries. Prepare reports, performance statistics, and assist in developing automated and efficient reporting systems. Ensure all activities comply with Welsh language, Equality, and Data Protection legislation. About You You're fluent in both Welsh and English, highly organised, and thrive in a role where accuracy and attention to detail are essential. You'll enjoy problem-solving, managing data, and supporting others in a professional and fast-paced environment using your superb communication skills. Why Join This is an exciting opportunity to contribute to the high standards of education practice across Wales. You'll be part of a collaborative, bilingual team dedicated to delivering excellent service while developing your own skills in a supportive and forward-thinking environment. Outstanding benefits package. Please apply ASAP Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Work Pattern Sunday: 09:00-17:00 Monday: 06:00 - 14:30 Tuesday: 06:00 - 14:30 Wednesday: 06:00 - 14:30 Thursday: 09:00-17:00 Purpose To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose (continued) Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational,improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills / Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Jan 27, 2026
Full time
Work Pattern Sunday: 09:00-17:00 Monday: 06:00 - 14:30 Tuesday: 06:00 - 14:30 Wednesday: 06:00 - 14:30 Thursday: 09:00-17:00 Purpose To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Purpose (continued) Duty Manage in the absence of the next level Leader when required Champion new ways of working within stores through an open mindset and positive attitude Leads colleagues in delivery of task prioritising customer first Plans, allocates and follows through on delivery of task to a consistent standard across the store Drives on the job productivity Supports colleagues through coaching and feedback Uses MI to take action to drive performance Helps maintain a safe and legal environment for colleagues and customers Supports the delivery of an inspirational,improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Delivers great standards and service by putting the customer first Acts on customer feedback to deliver improvement Ensures the delivery of brilliant basics Coach the team to deliver excellent standards of product presentation Supports the delivery of plan A Provides regular and timely feedback to line manager to support colleague performance Supports with the training and coaching of colleagues maximising digital tools and channels Identifies colleagues for recognition and celebrate success within the store Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation Maintains a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Key Capabilities Understands how M&S operates, it's strategy, future and the role they play Effectively manages own reactions and responses around change Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs Builds positive relationships by being a good listener and getting to know people by establishing a connection In control of their own reactions and considers how to share their perspective to create better reaction for team Technical Skills / Experience Support the delivery of excellent customer service and KPI's across the store Good level of digital capability and can access and utilise relevant systems Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles A good communicator with the ability to build relationships and work within a team A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing Maintain high presentation standards, attention to detail and deliver on time, right first time Interpret data relevant to the role Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
Customer Service Coordinator £25,000 Gravesend Full time Permanent Monday to Friday 6am - 2pm Do you have experience in a busy fast paced environment? Do you have experience in customer service/helpdesk roles? Attega Group is working on behalf of our client as their in-house recruitment provider. We are currently recruiting for a Customer Service Coordinator to join their team. The main purpose of this Customer Service Coordinator role is to support the help desk and liaise with our engineers. In return, our client is offering a salary of up to £25,000 P/A , depending on experience. Company benefits also include: 20 days holiday plus bank, Company events This role is full-time and permanent . The hours of work will be 6am - 2pm Monday - Friday. Reporting to the line manager your responsibilities will include: Handle incoming telephone calls from drainage engineers, customers, and colleagues. Deal with a busy shared inbox, dealing with all emails in a timely manner. Log new job requests onto internal job management systems and client portals. Plan and allocate incoming jobs, ensuring SLA timescales are met and responding promptly to emergency requests. Provide on-site support and assistance to drainage engineers as needed. The ideal candidate: Previous experience in a busy helpdesk environment, engineer scheduling, or a fast-paced, customer-focused role. Excellent communication and organisational abilities Strong administrative skills with a high level of attention to detail. Proficient in Microsoft Office, particularly Word and Excel. A proactive team player with the ability to work independently and meet deadlines For more information on our Customer Service Coordinator role, please contact Amy in the Attega Group offices today!
Jan 27, 2026
Full time
Customer Service Coordinator £25,000 Gravesend Full time Permanent Monday to Friday 6am - 2pm Do you have experience in a busy fast paced environment? Do you have experience in customer service/helpdesk roles? Attega Group is working on behalf of our client as their in-house recruitment provider. We are currently recruiting for a Customer Service Coordinator to join their team. The main purpose of this Customer Service Coordinator role is to support the help desk and liaise with our engineers. In return, our client is offering a salary of up to £25,000 P/A , depending on experience. Company benefits also include: 20 days holiday plus bank, Company events This role is full-time and permanent . The hours of work will be 6am - 2pm Monday - Friday. Reporting to the line manager your responsibilities will include: Handle incoming telephone calls from drainage engineers, customers, and colleagues. Deal with a busy shared inbox, dealing with all emails in a timely manner. Log new job requests onto internal job management systems and client portals. Plan and allocate incoming jobs, ensuring SLA timescales are met and responding promptly to emergency requests. Provide on-site support and assistance to drainage engineers as needed. The ideal candidate: Previous experience in a busy helpdesk environment, engineer scheduling, or a fast-paced, customer-focused role. Excellent communication and organisational abilities Strong administrative skills with a high level of attention to detail. Proficient in Microsoft Office, particularly Word and Excel. A proactive team player with the ability to work independently and meet deadlines For more information on our Customer Service Coordinator role, please contact Amy in the Attega Group offices today!
Service Coordinator - Havant I am seeking a dynamic Service Coordinator / Account Manager / Customers Services professional to join a growing team within a UK-wide critical solutions provider. This is a great opportunity to join a forward-thinking engineering company where your customer service skills will be valued. You'll play a key role in managing customer relationships and responding to their needs proactively. The Role: As a Service Coordinator, you'll be the first point of call - managing customer relationships, scheduling service and remedial works, and ensuring the smooth operation of the busy service desk. Responsibilities: Managing a portfolio of clients as their dedicated Service Coordinator Effectively communicating with all stakeholders, both verbally and in writing Forecasting engineer requirements based on upcoming jobs and service contracts Identifying sales opportunities and preparing quotations for contracts and renewals Providing regular reports and maintaining accurate records in the database and CRM Offering administrative support to the service team, including documentation and parts ordering Scheduling and coordinating service works, ensuring accurate information for engineers About You: An experienced and detail-oriented professional with excellent customer service skills and the ability to thrive in a fast-paced environment. Previous administration and account management experience in a similar setting Strong relationship-building skills with internal and external parties Excellent time management and prioritisation skills A proactive, can-do attitude and a willingness to learn The Benefits: 25-30k (doe) Plus benefits package Continuous training and development opportunities A supportive and collaborative work environment Opportunities to make a tangible impact on our customer satisfaction and business success WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
Jan 27, 2026
Full time
Service Coordinator - Havant I am seeking a dynamic Service Coordinator / Account Manager / Customers Services professional to join a growing team within a UK-wide critical solutions provider. This is a great opportunity to join a forward-thinking engineering company where your customer service skills will be valued. You'll play a key role in managing customer relationships and responding to their needs proactively. The Role: As a Service Coordinator, you'll be the first point of call - managing customer relationships, scheduling service and remedial works, and ensuring the smooth operation of the busy service desk. Responsibilities: Managing a portfolio of clients as their dedicated Service Coordinator Effectively communicating with all stakeholders, both verbally and in writing Forecasting engineer requirements based on upcoming jobs and service contracts Identifying sales opportunities and preparing quotations for contracts and renewals Providing regular reports and maintaining accurate records in the database and CRM Offering administrative support to the service team, including documentation and parts ordering Scheduling and coordinating service works, ensuring accurate information for engineers About You: An experienced and detail-oriented professional with excellent customer service skills and the ability to thrive in a fast-paced environment. Previous administration and account management experience in a similar setting Strong relationship-building skills with internal and external parties Excellent time management and prioritisation skills A proactive, can-do attitude and a willingness to learn The Benefits: 25-30k (doe) Plus benefits package Continuous training and development opportunities A supportive and collaborative work environment Opportunities to make a tangible impact on our customer satisfaction and business success WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
Account Manager Facilities Management - Cleaning Location: Humber & Leeds Salary: £35,000 + £4,500 Car Allowance Sector: Facilities Management About the role We re looking for a hands-on Account Manager with solid experience in facilities management cleaning contracts to oversee sites across the Humber and Leeds region. This is a genuinely operational role ideal for someone who s not afraid to roll up their sleeves, get into the detail, and be visible on-site. You ll be responsible for managing client relationships , supervisors , and cleaning operatives , ensuring service delivery is consistently high and contracts run smoothly day to day. Key Responsibilities Manage a portfolio of commercial cleaning contracts across the Humber and Leeds Act as the main point of contact for clients, building strong, long-term relationships Lead, support, and develop site supervisors and cleaning operatives Ensure cleaning standards, KPIs, and SLAs are met (and exceeded) Carry out regular site audits and quality checks Handle staffing levels, absence management, and recruitment where required Resolve issues quickly and professionally from service delivery to client concerns Maintain compliance with health & safety , COSHH, and company procedures Get involved in the nitty-gritty operational detail when needed About You Proven experience as an Account Manager / Contracts Manager within cleaning or facilities management Comfortable managing multiple sites and teams A strong communicator who can manage both clients and frontline staff effectively Highly organised, proactive, and solutions-focused Happy to be hands-on and site-based , not desk-bound Full UK driving licence (essential) What s on Offer £35,000 basic salary £4,500 car allowance A stable, growing facilities management business Autonomy to manage your accounts properly A role where operational excellence genuinely matters Apply Now If you re an experienced cleaning account manager who enjoys being close to the operation and delivering high-quality facilities management services, we d love to hear from you.
Jan 27, 2026
Full time
Account Manager Facilities Management - Cleaning Location: Humber & Leeds Salary: £35,000 + £4,500 Car Allowance Sector: Facilities Management About the role We re looking for a hands-on Account Manager with solid experience in facilities management cleaning contracts to oversee sites across the Humber and Leeds region. This is a genuinely operational role ideal for someone who s not afraid to roll up their sleeves, get into the detail, and be visible on-site. You ll be responsible for managing client relationships , supervisors , and cleaning operatives , ensuring service delivery is consistently high and contracts run smoothly day to day. Key Responsibilities Manage a portfolio of commercial cleaning contracts across the Humber and Leeds Act as the main point of contact for clients, building strong, long-term relationships Lead, support, and develop site supervisors and cleaning operatives Ensure cleaning standards, KPIs, and SLAs are met (and exceeded) Carry out regular site audits and quality checks Handle staffing levels, absence management, and recruitment where required Resolve issues quickly and professionally from service delivery to client concerns Maintain compliance with health & safety , COSHH, and company procedures Get involved in the nitty-gritty operational detail when needed About You Proven experience as an Account Manager / Contracts Manager within cleaning or facilities management Comfortable managing multiple sites and teams A strong communicator who can manage both clients and frontline staff effectively Highly organised, proactive, and solutions-focused Happy to be hands-on and site-based , not desk-bound Full UK driving licence (essential) What s on Offer £35,000 basic salary £4,500 car allowance A stable, growing facilities management business Autonomy to manage your accounts properly A role where operational excellence genuinely matters Apply Now If you re an experienced cleaning account manager who enjoys being close to the operation and delivering high-quality facilities management services, we d love to hear from you.
Account Manager Location : Borehamwood, WD6 1JD Salary : £30,000 - £40,000 per annum + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service Could you be our next superstar At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for a highly professional and dedicated individual to join our Account Management team, based from our Borehamwood office. You will serve as the primary point of contact for our clients, making a significant impact across our client base. As our Account Manager you will be responsible for: Build robust relationships with clients:Establish and maintain strong, long-lasting client relationships to foster business growth and client satisfaction. Capture client needs:Actively listen to client concerns and requirements to recommend new or improved solutions that align with their goals. Present solutions:Effectively communicate the benefits and features of proposed solutions to decision-makers, ensuring clarity and understanding. Provide advice and guidance:Serve as a trusted advisor to clients, offering expert advice and guidance on products and services that can enhance their business operations. Customer issue resolution:Serve as the first point of contact for any customer issues, ensuring they are managed and resolved promptly to the client s satisfaction. Conduct client meetings:Regularly engage in roadmap and strategy meetings with clients to discuss and align on future plans and objectives. Training: Lead Microsoft 365 adoption programme and provide training to clients both onsite and remotely In order to be successful in this role you should have: Minimum 1 3 years of relevant experience in account management or a similar client-facing role. Ability to communicate clearly and professionally with clients and internal teams (written and verbal). Proven time management skills, including handling multiple accounts and meeting deadlines in a fast-paced environment. Demonstrated resilience under pressure, maintaining service quality in challenging situations. Strong decision-making ability, making timely and sound judgments with minimal supervision. High level of self-motivation and proactive approach to work. Experience in conflict resolution, effectively managing client or internal disputes. Ability to adapt quickly to changing priorities and client needs. Strong organisational skills, including prioritising tasks and maintaining accurate records. Commitment to career progression and professional growth within the company. Detail-oriented with a passion for delivering exceptional customer service. Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
Jan 27, 2026
Full time
Account Manager Location : Borehamwood, WD6 1JD Salary : £30,000 - £40,000 per annum + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service Could you be our next superstar At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for a highly professional and dedicated individual to join our Account Management team, based from our Borehamwood office. You will serve as the primary point of contact for our clients, making a significant impact across our client base. As our Account Manager you will be responsible for: Build robust relationships with clients:Establish and maintain strong, long-lasting client relationships to foster business growth and client satisfaction. Capture client needs:Actively listen to client concerns and requirements to recommend new or improved solutions that align with their goals. Present solutions:Effectively communicate the benefits and features of proposed solutions to decision-makers, ensuring clarity and understanding. Provide advice and guidance:Serve as a trusted advisor to clients, offering expert advice and guidance on products and services that can enhance their business operations. Customer issue resolution:Serve as the first point of contact for any customer issues, ensuring they are managed and resolved promptly to the client s satisfaction. Conduct client meetings:Regularly engage in roadmap and strategy meetings with clients to discuss and align on future plans and objectives. Training: Lead Microsoft 365 adoption programme and provide training to clients both onsite and remotely In order to be successful in this role you should have: Minimum 1 3 years of relevant experience in account management or a similar client-facing role. Ability to communicate clearly and professionally with clients and internal teams (written and verbal). Proven time management skills, including handling multiple accounts and meeting deadlines in a fast-paced environment. Demonstrated resilience under pressure, maintaining service quality in challenging situations. Strong decision-making ability, making timely and sound judgments with minimal supervision. High level of self-motivation and proactive approach to work. Experience in conflict resolution, effectively managing client or internal disputes. Ability to adapt quickly to changing priorities and client needs. Strong organisational skills, including prioritising tasks and maintaining accurate records. Commitment to career progression and professional growth within the company. Detail-oriented with a passion for delivering exceptional customer service. Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
HRC Recruitment are a well-established name in the Scottish hospitality sector, and we're looking for an experienced 180 Account Manager to take the reins of our busy temporary hospitality desk in Glasgow. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building relationships, and wants to make a real impact in one of our core markets. What you'll be doing: Managing and growing a busy temporary hospitality desk Filling temporary job requirements efficiently and effectively Building strong relationships by managing client requests and delivering excellent customer service Resourcing and recruiting temporary hospitality staff, ensuring strong candidate pipelines Maintaining and updating a large candidate database Acting as a trusted partner to both clients and candidates What we're looking for: This role will suit someone with a recruitment background. Knowledge of the hospitality sector would be ideal although not a necessity Excellent relationship-building and organisational skills A customer-focused mindset with the ability to juggle multiple priorities Resilience, adaptability, and drive to succeed in a busy, fast paced role What we can offer you: An established client base to build on from day one Leading training and career development opportunities Innovative technology, including our own client and candidate app A generous 33 days annual leave (including bank holidays) Flexibility with remote working options Competitive salary plus fulfilment bonus Join HRC Recruitment and become part of a supportive, ambitious team with a strong reputation in the hospitality market. If you're looking for the next step in your recruitment career, we'd love to hear from you.
Jan 27, 2026
Full time
HRC Recruitment are a well-established name in the Scottish hospitality sector, and we're looking for an experienced 180 Account Manager to take the reins of our busy temporary hospitality desk in Glasgow. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building relationships, and wants to make a real impact in one of our core markets. What you'll be doing: Managing and growing a busy temporary hospitality desk Filling temporary job requirements efficiently and effectively Building strong relationships by managing client requests and delivering excellent customer service Resourcing and recruiting temporary hospitality staff, ensuring strong candidate pipelines Maintaining and updating a large candidate database Acting as a trusted partner to both clients and candidates What we're looking for: This role will suit someone with a recruitment background. Knowledge of the hospitality sector would be ideal although not a necessity Excellent relationship-building and organisational skills A customer-focused mindset with the ability to juggle multiple priorities Resilience, adaptability, and drive to succeed in a busy, fast paced role What we can offer you: An established client base to build on from day one Leading training and career development opportunities Innovative technology, including our own client and candidate app A generous 33 days annual leave (including bank holidays) Flexibility with remote working options Competitive salary plus fulfilment bonus Join HRC Recruitment and become part of a supportive, ambitious team with a strong reputation in the hospitality market. If you're looking for the next step in your recruitment career, we'd love to hear from you.
Opus People Solutions Ltd
Northampton, Northamptonshire
Professional & Technical Recruitment Consultant Location: Hybrid - 3 days on-site Ipswich or Cambridge, Milton, Northampton or Walsall / 2 days from home Salary: Competitive + Bonus Contract: Full-time, 37 hours per week At Opus People Solutions , we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles, but finding the right people who will shape the future of public services. We are now expanding our Professional & Technical desk; a vertical which covers complex, business critical roles in areas like environmental health, IT, surveying, building control, and more. This is a great opportunity for a consultant who enjoys working closely with senior stakeholders, managing technical briefs, and playing a part in how local government services are delivered. What you'll do: Work directly with hiring managers to take accurate briefs and understand technical requirements Provide high quality shortlists through direct sourcing and engagement with our trusted supply chain Deliver brilliant candidate and client communication - professional, timely and people focused Manage multiple (often high profile) roles at pace while maintaining strong service quality Build and manage trusted partnerships with a wide supplier base Support workforce planning conversations by understanding long term client needs Attending client meetings and supplier reviews to build relationships, understand challenges and plan ahead We're looking for someone who: Is a confident communicator - written, spoken, and on the phone Can juggle a varied workload and prioritise effectively Is curious and conscientious - keen to learn and deliver high standards Has strong commercial awareness and a drive to exceed expectations (without pushy sales!) Is comfortable engaging with senior decision makers, including up to Chief Executive level Thrives in a fast paced, delivery focused environment with a clear public impact Why Opus? Hybrid working: 3 days in the office, 2 days at home Annual bonus scheme + flexible benefits Join a people first business that values public sector impact Clear career progression and training in MSP deliver
Jan 27, 2026
Full time
Professional & Technical Recruitment Consultant Location: Hybrid - 3 days on-site Ipswich or Cambridge, Milton, Northampton or Walsall / 2 days from home Salary: Competitive + Bonus Contract: Full-time, 37 hours per week At Opus People Solutions , we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles, but finding the right people who will shape the future of public services. We are now expanding our Professional & Technical desk; a vertical which covers complex, business critical roles in areas like environmental health, IT, surveying, building control, and more. This is a great opportunity for a consultant who enjoys working closely with senior stakeholders, managing technical briefs, and playing a part in how local government services are delivered. What you'll do: Work directly with hiring managers to take accurate briefs and understand technical requirements Provide high quality shortlists through direct sourcing and engagement with our trusted supply chain Deliver brilliant candidate and client communication - professional, timely and people focused Manage multiple (often high profile) roles at pace while maintaining strong service quality Build and manage trusted partnerships with a wide supplier base Support workforce planning conversations by understanding long term client needs Attending client meetings and supplier reviews to build relationships, understand challenges and plan ahead We're looking for someone who: Is a confident communicator - written, spoken, and on the phone Can juggle a varied workload and prioritise effectively Is curious and conscientious - keen to learn and deliver high standards Has strong commercial awareness and a drive to exceed expectations (without pushy sales!) Is comfortable engaging with senior decision makers, including up to Chief Executive level Thrives in a fast paced, delivery focused environment with a clear public impact Why Opus? Hybrid working: 3 days in the office, 2 days at home Annual bonus scheme + flexible benefits Join a people first business that values public sector impact Clear career progression and training in MSP deliver
Operations & People Support Officer Reporting to: Operations & People Team Leader Salary: £26,066 £30,523 Hours: 37.5 hours per week Contract: Permanent Location: Alder Hey Children s Charity (based within the hospital), Liverpool Job Purpose This is an exciting opportunity to be at the heart of the Charity s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship. You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity s volunteering function. You will also provide vital People (HR) administration and process support. Main Duties & Responsibilities Fundraising & Office Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard. Handle sensitive information appropriately, maintaining confidentiality at all times. Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages. Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way. Provide excellent customer care and donor stewardship in every interaction. Manage incoming mail, ensuring it is opened, distributed and responded to promptly. Process donations in line with established receipting procedures. Adhere to audit procedures and liaise with the Charity s auditors. Maintain filing systems, ensuring safe storage and regular archiving of records. Support the senior management team, including organising meetings and room bookings. Undertake banking procedures, ensuring donations are accurately recorded and banked. Hospital & Online Shop Process online shop orders in a timely manner. Run regular online sales reports for the Operations Manager. Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented. Provide customer service in the hospital Atrium shop and support front desk cover as required. Cash up the till, ensuring all sales are accurately recorded and passed for banking. Database Support Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms. Produce analytical reports from the fundraising database for audit purposes. People / HR Support Provide People/HR administrative support in the following areas: Recruitment, including coordinating recruitment and induction of new starters. Volunteer coordination, ensuring a robust process from expression of interest through to induction. Ensuring all staff have DBS checks in line with Trust requirements. Administration of staff annual leave and absence reporting. Creating staff correspondence, including pay award, furlough and other required communications. Other Duties Act as an outstanding advocate for Alder Hey Children s Charity, in line with organisational values. Be an active and supportive team member, contributing to team development and collaborative working. Attend and support fundraising events where required. Undertake any other reasonable duties as requested by your line manager. Person Specification Qualifications, Knowledge & Experience Essential Experience managing a demanding and varied workload. Proven experience handling cash and working within audit and procedural controls. Strong customer service background. Desirable Experience working in a charity. Experience using a CRM system or database. Experience using Shopify or other online sales platforms. HR experience or qualifications. Skills & Attributes Commitment to equality, diversity and collaborative working. Excellent written and verbal communication skills. Ability to build strong working relationships. Self-motivated with a positive attitude in a fast-paced environment. Highly organised, adaptable and able to manage shifting priorities. Able to work effectively both independently and as part of a team. Strong understanding of data protection and confidentiality. Excellent IT skills, including Microsoft packages. Additional Requirements Essential Strong interest in working for a children s health charity. Commitment to the values of Alder Hey Children s Charity. Willingness to get involved across the Charity. Desirable Willingness to occasionally work outside normal office hours. Our Values At Alder Hey Children s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families. Courage: We try new things, take risks and speak up. We are accountable and unstoppable. Together: We work as one team, celebrate diversity and empower one another. Passion: We care deeply about what we do and inspire others. Magical: We are creative, child-led and create special moments that go the extra mile. Four-Day Working Week In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success. Additional Information This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity s needs. Alder Hey Children s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults. The post holder will be required to complete an enhanced DBS disclosure check.
Jan 27, 2026
Full time
Operations & People Support Officer Reporting to: Operations & People Team Leader Salary: £26,066 £30,523 Hours: 37.5 hours per week Contract: Permanent Location: Alder Hey Children s Charity (based within the hospital), Liverpool Job Purpose This is an exciting opportunity to be at the heart of the Charity s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship. You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity s volunteering function. You will also provide vital People (HR) administration and process support. Main Duties & Responsibilities Fundraising & Office Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard. Handle sensitive information appropriately, maintaining confidentiality at all times. Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages. Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way. Provide excellent customer care and donor stewardship in every interaction. Manage incoming mail, ensuring it is opened, distributed and responded to promptly. Process donations in line with established receipting procedures. Adhere to audit procedures and liaise with the Charity s auditors. Maintain filing systems, ensuring safe storage and regular archiving of records. Support the senior management team, including organising meetings and room bookings. Undertake banking procedures, ensuring donations are accurately recorded and banked. Hospital & Online Shop Process online shop orders in a timely manner. Run regular online sales reports for the Operations Manager. Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented. Provide customer service in the hospital Atrium shop and support front desk cover as required. Cash up the till, ensuring all sales are accurately recorded and passed for banking. Database Support Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms. Produce analytical reports from the fundraising database for audit purposes. People / HR Support Provide People/HR administrative support in the following areas: Recruitment, including coordinating recruitment and induction of new starters. Volunteer coordination, ensuring a robust process from expression of interest through to induction. Ensuring all staff have DBS checks in line with Trust requirements. Administration of staff annual leave and absence reporting. Creating staff correspondence, including pay award, furlough and other required communications. Other Duties Act as an outstanding advocate for Alder Hey Children s Charity, in line with organisational values. Be an active and supportive team member, contributing to team development and collaborative working. Attend and support fundraising events where required. Undertake any other reasonable duties as requested by your line manager. Person Specification Qualifications, Knowledge & Experience Essential Experience managing a demanding and varied workload. Proven experience handling cash and working within audit and procedural controls. Strong customer service background. Desirable Experience working in a charity. Experience using a CRM system or database. Experience using Shopify or other online sales platforms. HR experience or qualifications. Skills & Attributes Commitment to equality, diversity and collaborative working. Excellent written and verbal communication skills. Ability to build strong working relationships. Self-motivated with a positive attitude in a fast-paced environment. Highly organised, adaptable and able to manage shifting priorities. Able to work effectively both independently and as part of a team. Strong understanding of data protection and confidentiality. Excellent IT skills, including Microsoft packages. Additional Requirements Essential Strong interest in working for a children s health charity. Commitment to the values of Alder Hey Children s Charity. Willingness to get involved across the Charity. Desirable Willingness to occasionally work outside normal office hours. Our Values At Alder Hey Children s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families. Courage: We try new things, take risks and speak up. We are accountable and unstoppable. Together: We work as one team, celebrate diversity and empower one another. Passion: We care deeply about what we do and inspire others. Magical: We are creative, child-led and create special moments that go the extra mile. Four-Day Working Week In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success. Additional Information This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity s needs. Alder Hey Children s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults. The post holder will be required to complete an enhanced DBS disclosure check.
We now have an exciting opportunity for a Customer Service Advisor/Administrator to join our repairs and maintenance team at Lymington Hospital. The position is offered on a permanent part time basis of 34 hours per week. Working hours would be Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Rydon Maintenance provides hard facilities management services, incorporating planned preventative and reactive maintenance to a variety of clients, predominantly within the healthcare and housing association sectors. Within our healthcare division we look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As Customer Service Advisor you will work as part of a small team running the day to day operations of the repairs helpdesk for the hospital, ensuring the quality of our service delivery. This will involve taking calls from our client, contractors and operational teams, inputting repair requests and generating reports. You will liaise closely with engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. You will play a key part in ensuring that KPIs and SLAs across the contract are being met. key responsibilities include; To monitor the outstanding repair calls within the helpdesk. To take calls from general public who are requiring guidance regarding hospital appointments. Planning in daily works for site engineers. To ensure effective communication between our operational team and our client. Ordering of materials required by the engineers, speaking to suppliers and contractors. Provide additional administration and support, where required for other team members and managers. Assist in the compiling of reports and to monitor compliance, highlighting/escalating any areas of concern. What we can offer you; Competitive Starting Salary of £23,625 per annum based on part time hours of 34 per week. Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4% contributory. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Opportunities for you to progress your career across the business This is a permanent part time position and working hours are Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Experience Required The successful candidate will have previous customer service or helpdesk experience. This experience will ideally have been gained with a maintenance company/contractor however this is not essential. Above all you will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and enjoy working as part of a team. You will have knowledge of Microsoft packages such as Word and Excel. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Jan 27, 2026
Full time
We now have an exciting opportunity for a Customer Service Advisor/Administrator to join our repairs and maintenance team at Lymington Hospital. The position is offered on a permanent part time basis of 34 hours per week. Working hours would be Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Rydon Maintenance provides hard facilities management services, incorporating planned preventative and reactive maintenance to a variety of clients, predominantly within the healthcare and housing association sectors. Within our healthcare division we look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As Customer Service Advisor you will work as part of a small team running the day to day operations of the repairs helpdesk for the hospital, ensuring the quality of our service delivery. This will involve taking calls from our client, contractors and operational teams, inputting repair requests and generating reports. You will liaise closely with engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. You will play a key part in ensuring that KPIs and SLAs across the contract are being met. key responsibilities include; To monitor the outstanding repair calls within the helpdesk. To take calls from general public who are requiring guidance regarding hospital appointments. Planning in daily works for site engineers. To ensure effective communication between our operational team and our client. Ordering of materials required by the engineers, speaking to suppliers and contractors. Provide additional administration and support, where required for other team members and managers. Assist in the compiling of reports and to monitor compliance, highlighting/escalating any areas of concern. What we can offer you; Competitive Starting Salary of £23,625 per annum based on part time hours of 34 per week. Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4% contributory. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Opportunities for you to progress your career across the business This is a permanent part time position and working hours are Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Experience Required The successful candidate will have previous customer service or helpdesk experience. This experience will ideally have been gained with a maintenance company/contractor however this is not essential. Above all you will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and enjoy working as part of a team. You will have knowledge of Microsoft packages such as Word and Excel. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
This role to be a part of a growing land referencing team that has a substantial track record for delivering quality services. We are looking for a Land Referencing professional with experience in the industry who wants to grow as a consultant in a supportive environment, there will be amble opportunity to develop with the firm and to undertake continued professional development. The Role Geo-referencing and digitising features from CAD and paper plans into ArcGIS.Desktop and contact referencing of affected parties.Data management, collection, interpretation and analysing land data.Inputting and maintaining data within the land system.Verify and update relevant mapping layers.Production and quality assurance of clear and accurate legal documentation such as, order plans, books of reference, notices, and schedules.Site visits to conduct door knocking exercise and post notices.Communicate clearly and compassionately with members of the public and clients.Manage client expectations, understand programme and resources requirements for task allocation to junior members of the team.Time management of time sheers for junior members of the team and providing assistance to the project manager with end of month invoicing.Attendance of client/stakeholder meetings. What we are looking for We would ideally like you to have Relevant bachelor's or master's degree in geography/planning or extensive work experience, in the production of books of reference, order plans, notices, and schedules and managing junior members of a team. Along with, knowledge of projects involving use of compulsory purchase would be an advantage (such as, Transport and Works Act, Compulsory Purchase Act, and the Planning Act). It is key that you are a competent GIS user (preferably ArcGIS) who is able to collect, interpret and use land. Valid UK driving licence and willingness to travel to rural and urban land referencing locations. What next? To apply click the button below. Or to find out more give Ryan a call on or email
Jan 27, 2026
Full time
This role to be a part of a growing land referencing team that has a substantial track record for delivering quality services. We are looking for a Land Referencing professional with experience in the industry who wants to grow as a consultant in a supportive environment, there will be amble opportunity to develop with the firm and to undertake continued professional development. The Role Geo-referencing and digitising features from CAD and paper plans into ArcGIS.Desktop and contact referencing of affected parties.Data management, collection, interpretation and analysing land data.Inputting and maintaining data within the land system.Verify and update relevant mapping layers.Production and quality assurance of clear and accurate legal documentation such as, order plans, books of reference, notices, and schedules.Site visits to conduct door knocking exercise and post notices.Communicate clearly and compassionately with members of the public and clients.Manage client expectations, understand programme and resources requirements for task allocation to junior members of the team.Time management of time sheers for junior members of the team and providing assistance to the project manager with end of month invoicing.Attendance of client/stakeholder meetings. What we are looking for We would ideally like you to have Relevant bachelor's or master's degree in geography/planning or extensive work experience, in the production of books of reference, order plans, notices, and schedules and managing junior members of a team. Along with, knowledge of projects involving use of compulsory purchase would be an advantage (such as, Transport and Works Act, Compulsory Purchase Act, and the Planning Act). It is key that you are a competent GIS user (preferably ArcGIS) who is able to collect, interpret and use land. Valid UK driving licence and willingness to travel to rural and urban land referencing locations. What next? To apply click the button below. Or to find out more give Ryan a call on or email
University Hospitals Tees are seeking an exceptional Chief Technical Officer (CTO) to provide strategic leadership for all digital development, implementation, and technology operations across the Trust. This is a pivotal role at the forefront of shaping our digital future, ensuring we deliver outstanding services through modern, innovative and resilient technology. As CTO, you will drive the Trust's digital strategy-leading advancements in areas such as artificial intelligence, virtual reality, automation, and robotics, while ensuring robust technical foundations that support safe, efficient and high-quality patient care. Main duties of the job The CTO will lead the Digital Workplace Programme, driving the adoption and optimisation of modern solutions that enable staff to work more efficiently while reducing cyber security risks. They will oversee the Trusts' IT infrastructure and cyber security programmes, ensuring the continuous modernisation and protection of the IT estate. The CTO will direct programme workstreams to ensure delivery against cost, quality, time and benefits realisation targets, setting clear objectives and KPIs while ensuring any impact on service management is well understood and effectively supported. This role requires a leader capable of managing day-to-day operations while shaping future digital capabilities and introducing innovation across the Trusts. The CTO will act as a subject matter expert in emerging technologies, including cloud services, AI, RPA, and a range of operating systems. About us South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts. At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. We recruit for values and "Together we are North Tees & Hartlepool". Job responsibilities Provide strategic leadership and direction for all digital, technical and infrastructure services across the Trust. Lead the development and delivery of future-focused digital innovations, including AI, VR, robotics, and emerging technologies. Oversee the full lifecycle of technology development, delivery, and optimisation to support organisational priorities and service excellence. Hold overall responsibility for delivering secure, resilient and efficient technology solutions, including: Network and communications infrastructure Data centre and cloud services Cyber security and information protection Reprographics and digital communications All enduser devices used to access digital systems (excluding medical equipment) Ensure technical services are safe, reliable and aligned with national standards, regulatory requirements and digital best practice. Work collaboratively with clinical, operational and corporate leaders to embed digital transformation across the Trust. Lead, inspire and develop high-performing digital and technical teams. Job description Job responsibilities Provide strategic leadership and direction for all digital, technical and infrastructure services across the Trust. Lead the development and delivery of future-focused digital innovations, including AI, VR, robotics, and emerging technologies. Oversee the full lifecycle of technology development, delivery, and optimisation to support organisational priorities and service excellence. Hold overall responsibility for delivering secure, resilient and efficient technology solutions, including: Network and communications infrastructure Data centre and cloud services Service desk operations Cyber security and information protection Reprographics and digital communications All enduser devices used to access digital systems (excluding medical equipment) Ensure technical services are safe, reliable and aligned with national standards, regulatory requirements and digital best practice. Work collaboratively with clinical, operational and corporate leaders to embed digital transformation across the Trust. Lead, inspire and develop high-performing digital and technical teams. About You We are looking for a visionary and influential leader with: Demonstrable experience operating at a senior level within complex digital or technology environments. Deep technical expertise across infrastructure, cloud, networks, cyber security and digital service delivery. A strong track record of leading transformational programmes and embedding innovative technologies. Exceptional communication, influencing and stakeholder management skills. The ability to build strategic partnerships and inspire teams to deliver excellence. A passion for using technology to improve services, outcomes and experiences. Person Specification Qualifications Masters degree or equivalent experience in an IT technical environment Relevant professional certifications for example: CISSP (Certified Information Systems Security Professional) for cybersecurity leadership TOGAF for enterprise architecture ITIL for IT service management Experience Proven and significant experience working at a senior level in a large and complex organisation Experience of successfully applying technology innovation to complex problems related to technical architecture Experience of developing, managing and prioritising budgets including financial planning and projected overspends Worked as a Chief Technology Officer within healthcare environment Knowledge Up to date on latest IT industry standards and trends related to infrastructure management Understanding of cyber security & IT compliancy and interoperability, ITSM good practice (ITIL) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 27, 2026
Full time
University Hospitals Tees are seeking an exceptional Chief Technical Officer (CTO) to provide strategic leadership for all digital development, implementation, and technology operations across the Trust. This is a pivotal role at the forefront of shaping our digital future, ensuring we deliver outstanding services through modern, innovative and resilient technology. As CTO, you will drive the Trust's digital strategy-leading advancements in areas such as artificial intelligence, virtual reality, automation, and robotics, while ensuring robust technical foundations that support safe, efficient and high-quality patient care. Main duties of the job The CTO will lead the Digital Workplace Programme, driving the adoption and optimisation of modern solutions that enable staff to work more efficiently while reducing cyber security risks. They will oversee the Trusts' IT infrastructure and cyber security programmes, ensuring the continuous modernisation and protection of the IT estate. The CTO will direct programme workstreams to ensure delivery against cost, quality, time and benefits realisation targets, setting clear objectives and KPIs while ensuring any impact on service management is well understood and effectively supported. This role requires a leader capable of managing day-to-day operations while shaping future digital capabilities and introducing innovation across the Trusts. The CTO will act as a subject matter expert in emerging technologies, including cloud services, AI, RPA, and a range of operating systems. About us South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts. At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. We recruit for values and "Together we are North Tees & Hartlepool". Job responsibilities Provide strategic leadership and direction for all digital, technical and infrastructure services across the Trust. Lead the development and delivery of future-focused digital innovations, including AI, VR, robotics, and emerging technologies. Oversee the full lifecycle of technology development, delivery, and optimisation to support organisational priorities and service excellence. Hold overall responsibility for delivering secure, resilient and efficient technology solutions, including: Network and communications infrastructure Data centre and cloud services Cyber security and information protection Reprographics and digital communications All enduser devices used to access digital systems (excluding medical equipment) Ensure technical services are safe, reliable and aligned with national standards, regulatory requirements and digital best practice. Work collaboratively with clinical, operational and corporate leaders to embed digital transformation across the Trust. Lead, inspire and develop high-performing digital and technical teams. Job description Job responsibilities Provide strategic leadership and direction for all digital, technical and infrastructure services across the Trust. Lead the development and delivery of future-focused digital innovations, including AI, VR, robotics, and emerging technologies. Oversee the full lifecycle of technology development, delivery, and optimisation to support organisational priorities and service excellence. Hold overall responsibility for delivering secure, resilient and efficient technology solutions, including: Network and communications infrastructure Data centre and cloud services Service desk operations Cyber security and information protection Reprographics and digital communications All enduser devices used to access digital systems (excluding medical equipment) Ensure technical services are safe, reliable and aligned with national standards, regulatory requirements and digital best practice. Work collaboratively with clinical, operational and corporate leaders to embed digital transformation across the Trust. Lead, inspire and develop high-performing digital and technical teams. About You We are looking for a visionary and influential leader with: Demonstrable experience operating at a senior level within complex digital or technology environments. Deep technical expertise across infrastructure, cloud, networks, cyber security and digital service delivery. A strong track record of leading transformational programmes and embedding innovative technologies. Exceptional communication, influencing and stakeholder management skills. The ability to build strategic partnerships and inspire teams to deliver excellence. A passion for using technology to improve services, outcomes and experiences. Person Specification Qualifications Masters degree or equivalent experience in an IT technical environment Relevant professional certifications for example: CISSP (Certified Information Systems Security Professional) for cybersecurity leadership TOGAF for enterprise architecture ITIL for IT service management Experience Proven and significant experience working at a senior level in a large and complex organisation Experience of successfully applying technology innovation to complex problems related to technical architecture Experience of developing, managing and prioritising budgets including financial planning and projected overspends Worked as a Chief Technology Officer within healthcare environment Knowledge Up to date on latest IT industry standards and trends related to infrastructure management Understanding of cyber security & IT compliancy and interoperability, ITSM good practice (ITIL) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Planned Maintenance Team Manager At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It's a major reason we are the UK's largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully. Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Planning is seen, both internally and externally, as an integral part of the business, driving the smooth completion of work in the field and consistently providing excellent customer service, collaboration, accountability, leadership and a multi-skilled workforce. As a Planned Maintenance Team Manager effective use of leadership skills is essential in ensuring the activities undertaken positively reflect on Lanes Group and our client, Thames Water. You will be leading a team of around six Proactive Operations Planners. Job Details Position: Planned Maintenance Team Manager Location: based out of Customer Solution Centre (Slough, Berkshire) Job Type: permanent, full-time Hours: Monday to Friday, 37.5 hours Salary: up to £35,500 per annum, depending upon experience. Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; friendly working environment; personal learning. Interviews to commence asap About the role Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste water network and drainage problems. Functional management of a team of planners within the planned maintenance department. To be the first escalation for any planning issues with planned maintenance jobs. To oversee the planning of all planned maintenance crews to ensure work is planned to the expected standard to deliver the required completion rates. To work in conjunction with the Planning Manager to ensure maximum productivity on the planning desk. To help build planning processes to ensure the smooth running of the different programmes of work. To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months. To shadow the Planning Manager when and if required i.e.: cover for annual leave and meetings. To liaise with the Field Management teams regarding engineers performance and productivity. To lead the training of new starters within the planning team. Responsible for the day to day running of planned maintenance work and the first point of call to the planning team for any technical questions or support. Any other reasonable ad hoc tasks, duties or projects as requested by management. Our values and your contribution to the company By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of 'improving today for a better tomorrow'. Each role and value has an alignment to set proficiency levels and expectations, linked to our core values of Leading, Agile, Nurturing, Engaging and Safe & Secure. Strive to be always positive and constructive Adhere to all company policies Straight talking about the facts of the situation - open discussions are the best way to find solutions Help others through communicating clearly Deliver on commitments Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management Deliver our Company Values understanding that by working together in unity we are 'Stronger Together' About you The ideal candidate will: Have the ability to performance manage Be engaging and direct teams in line with Lanes Group Vision and contract objectives Direct and lead by example, sending a clear message about the level of quality required Identify and solve performance and planning issues in a timely and effective manner to ensure customer satisfaction and business improvement Be aware of all Lanes Group policies and your responsibilities towards them Have great interpersonal skills to create relationships with the team Have basic knowledge of both Google Suite and Microsoft 365 Have solid communication skills Be resourceful and proactive Multi-task, prioritise, work under pressure and on own initiative Willingness to learn and opportunity for development At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Jan 26, 2026
Full time
Planned Maintenance Team Manager At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It's a major reason we are the UK's largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully. Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Planning is seen, both internally and externally, as an integral part of the business, driving the smooth completion of work in the field and consistently providing excellent customer service, collaboration, accountability, leadership and a multi-skilled workforce. As a Planned Maintenance Team Manager effective use of leadership skills is essential in ensuring the activities undertaken positively reflect on Lanes Group and our client, Thames Water. You will be leading a team of around six Proactive Operations Planners. Job Details Position: Planned Maintenance Team Manager Location: based out of Customer Solution Centre (Slough, Berkshire) Job Type: permanent, full-time Hours: Monday to Friday, 37.5 hours Salary: up to £35,500 per annum, depending upon experience. Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; friendly working environment; personal learning. Interviews to commence asap About the role Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste water network and drainage problems. Functional management of a team of planners within the planned maintenance department. To be the first escalation for any planning issues with planned maintenance jobs. To oversee the planning of all planned maintenance crews to ensure work is planned to the expected standard to deliver the required completion rates. To work in conjunction with the Planning Manager to ensure maximum productivity on the planning desk. To help build planning processes to ensure the smooth running of the different programmes of work. To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months. To shadow the Planning Manager when and if required i.e.: cover for annual leave and meetings. To liaise with the Field Management teams regarding engineers performance and productivity. To lead the training of new starters within the planning team. Responsible for the day to day running of planned maintenance work and the first point of call to the planning team for any technical questions or support. Any other reasonable ad hoc tasks, duties or projects as requested by management. Our values and your contribution to the company By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of 'improving today for a better tomorrow'. Each role and value has an alignment to set proficiency levels and expectations, linked to our core values of Leading, Agile, Nurturing, Engaging and Safe & Secure. Strive to be always positive and constructive Adhere to all company policies Straight talking about the facts of the situation - open discussions are the best way to find solutions Help others through communicating clearly Deliver on commitments Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management Deliver our Company Values understanding that by working together in unity we are 'Stronger Together' About you The ideal candidate will: Have the ability to performance manage Be engaging and direct teams in line with Lanes Group Vision and contract objectives Direct and lead by example, sending a clear message about the level of quality required Identify and solve performance and planning issues in a timely and effective manner to ensure customer satisfaction and business improvement Be aware of all Lanes Group policies and your responsibilities towards them Have great interpersonal skills to create relationships with the team Have basic knowledge of both Google Suite and Microsoft 365 Have solid communication skills Be resourceful and proactive Multi-task, prioritise, work under pressure and on own initiative Willingness to learn and opportunity for development At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.
Trainee Recruitment Consultant - Property Services - Reading 27k - 30k per annum (DOE) + OTE earnings Joining Daniel Owen as a Recruitment Consultant isn't just another job in recruitment, it's the start of a journey that shows you exactly what a sales role should be. Think growth, goal-smashing and celebrating the wins with unforgettable incentives and good times along the way. We live by the motto work hard, play hard. We give back to our communities. We empower our people to rise, lead and thrive. At Daniel Owen, you'll see your progression path clearly laid out in front of you and we'll help you climb it. You'll be constantly developing, surrounded by a team that pushes you to become the best version of yourself. This is your chance to be part of something bold, fast-moving and full of opportunity. Our Reading team is now looking for a driven and motivated Recruitment Consultant to take on a live, active desk in our well-established Property Services sector. Your impact/duties as a Trainee Recruitment Consultant: Client Relationships: Not just over the phone, but face-to-face, you'll identify and develop existing and new client relationships. Talent Sourcing: Seek out skilled individuals with the right qualifications and experience. 360 Recruitment Process: From negotiating terms, to interviews to offer stages, you will manage the entire process. Top-Tier Service: Deliver exceptional service to ensure repeat business and outstanding recommendations Extra benefits of working as a Trainee Recruitment Consultant at Daniel Owen: Flexible Benefits: 23 days holiday per year, increasing each year up to your 5th year plus day off for your birthday Health and Well-Being: Contributory pension, private health care and life assurance. Director Incentives: Quarterly lunch incentives and personal treat vouchers Loyalty: Increased holiday with length of service and a gift of your choice at each milestone Jet-Setters Welcome: Reward trips, previous locations such as Marbella, Prague & Portugal Learning and Growth: We offer a Daniel Owen Academy for junior members of staff taking you through 12 weeks of group sessions and one to one training. Senior members of staff have their own tailored coaching and development which is typically carried out by a board member. Fast-Track Career: Our directors all climbed the ladder from within. Company funded recruitment specific qualifications: The company funds training and qualifications which offers all employees the opportunity to work towards MIRP Level 4 Management status Personalised one-on-onto coaching with One financial: Daniel Owen offers all employees the opportunity to unleash their financial potential and confidentially work alongside financial experts who will guide you through the labyrinth of mortgages, investments, savings, credit, and pensions. The Ideal Candidate for a Trainee Recruitment Consultant: Proven Professional: Whether in recruitment or sales (any sector), you know how to get results. Motivator and Ambitious: Inspire others and aspire to progress to a managerial role. Excellent Communicator: Posses brilliant communication skills face-to-face and via email Adaptable: Thrive in a fast-paced environment and pivot with changing priorities. Decision-Maker: You're not afraid to take the initiative If you envision a future where you're evolving, and making a significant impact within our dynamic team, please reach out to our Talent Acquisition Team for a confidential conversation. REGION123
Jan 26, 2026
Full time
Trainee Recruitment Consultant - Property Services - Reading 27k - 30k per annum (DOE) + OTE earnings Joining Daniel Owen as a Recruitment Consultant isn't just another job in recruitment, it's the start of a journey that shows you exactly what a sales role should be. Think growth, goal-smashing and celebrating the wins with unforgettable incentives and good times along the way. We live by the motto work hard, play hard. We give back to our communities. We empower our people to rise, lead and thrive. At Daniel Owen, you'll see your progression path clearly laid out in front of you and we'll help you climb it. You'll be constantly developing, surrounded by a team that pushes you to become the best version of yourself. This is your chance to be part of something bold, fast-moving and full of opportunity. Our Reading team is now looking for a driven and motivated Recruitment Consultant to take on a live, active desk in our well-established Property Services sector. Your impact/duties as a Trainee Recruitment Consultant: Client Relationships: Not just over the phone, but face-to-face, you'll identify and develop existing and new client relationships. Talent Sourcing: Seek out skilled individuals with the right qualifications and experience. 360 Recruitment Process: From negotiating terms, to interviews to offer stages, you will manage the entire process. Top-Tier Service: Deliver exceptional service to ensure repeat business and outstanding recommendations Extra benefits of working as a Trainee Recruitment Consultant at Daniel Owen: Flexible Benefits: 23 days holiday per year, increasing each year up to your 5th year plus day off for your birthday Health and Well-Being: Contributory pension, private health care and life assurance. Director Incentives: Quarterly lunch incentives and personal treat vouchers Loyalty: Increased holiday with length of service and a gift of your choice at each milestone Jet-Setters Welcome: Reward trips, previous locations such as Marbella, Prague & Portugal Learning and Growth: We offer a Daniel Owen Academy for junior members of staff taking you through 12 weeks of group sessions and one to one training. Senior members of staff have their own tailored coaching and development which is typically carried out by a board member. Fast-Track Career: Our directors all climbed the ladder from within. Company funded recruitment specific qualifications: The company funds training and qualifications which offers all employees the opportunity to work towards MIRP Level 4 Management status Personalised one-on-onto coaching with One financial: Daniel Owen offers all employees the opportunity to unleash their financial potential and confidentially work alongside financial experts who will guide you through the labyrinth of mortgages, investments, savings, credit, and pensions. The Ideal Candidate for a Trainee Recruitment Consultant: Proven Professional: Whether in recruitment or sales (any sector), you know how to get results. Motivator and Ambitious: Inspire others and aspire to progress to a managerial role. Excellent Communicator: Posses brilliant communication skills face-to-face and via email Adaptable: Thrive in a fast-paced environment and pivot with changing priorities. Decision-Maker: You're not afraid to take the initiative If you envision a future where you're evolving, and making a significant impact within our dynamic team, please reach out to our Talent Acquisition Team for a confidential conversation. REGION123
Recruitment Consultant - Property Services - Reading 28k - 35k per annum (DOE) + OTE earnings Joining Daniel Owen as a Recruitment Consultant isn't just another job in recruitment, it's the start of a journey that shows you exactly what a sales role should be. Think growth, goal-smashing and celebrating the wins with unforgettable incentives and good times along the way. We live by the motto work hard, play hard. We give back to our communities. We empower our people to rise, lead and thrive. At Daniel Owen, you'll see your progression path clearly laid out in front of you and we'll help you climb it. You'll be constantly developing, surrounded by a team that pushes you to become the best version of yourself. This is your chance to be part of something bold, fast-moving and full of opportunity. Our Reading team is now looking for a driven and motivated Recruitment Consultant to take on a live, active desk in our well-established Property Services sector. Your impact/duties as a Recruitment Consultant: Client Relationships: Not just over the phone, but face-to-face, you'll identify and develop existing and new client relationships. Talent Sourcing: Seek out skilled individuals with the right qualifications and experience. 360 Recruitment Process: From negotiating terms, to interviews to offer stages, you will manage the entire process. Top-Tier Service: Deliver exceptional service to ensure repeat business and outstanding recommendations Extra benefits of working as a Recruitment Consultant at Daniel Owen: Flexible Benefits: 23 days holiday per year, increasing each year up to your 5th year plus day off for your birthday Health and Well-Being: Contributory pension, private health care and life assurance. Director Incentives: Quarterly lunch incentives and personal treat vouchers Loyalty: Increased holiday with length of service and a gift of your choice at each milestone Jet-Setters Welcome: Reward trips, previous locations such as Marbella, Prague & Portugal Learning and Growth: We offer a Daniel Owen Academy for junior members of staff taking you through 12 weeks of group sessions and one to one training. Senior members of staff have their own tailored coaching and development which is typically carried out by a board member. Fast-Track Career: Our directors all climbed the ladder from within. Company funded recruitment specific qualifications: The company funds training and qualifications which offers all employees the opportunity to work towards MIRP Level 4 Management status Personalised one-on-onto coaching with One financial: Daniel Owen offers all employees the opportunity to unleash their financial potential and confidentially work alongside financial experts who will guide you through the labyrinth of mortgages, investments, savings, credit, and pensions. The Ideal Candidate for a Recruitment Consultant: Proven Professional: Whether in recruitment or sales (any sector), you know how to get results. Motivator and Ambitious: Inspire others and aspire to progress to a managerial role. Excellent Communicator: Posses brilliant communication skills face-to-face and via email Adaptable: Thrive in a fast-paced environment and pivot with changing priorities. Decision-Maker: You're not afraid to take the initiative If you envision a future where you're evolving, and making a significant impact within our dynamic team, please reach out to our Talent Acquisition Team for a confidential conversation. REGION123
Jan 26, 2026
Full time
Recruitment Consultant - Property Services - Reading 28k - 35k per annum (DOE) + OTE earnings Joining Daniel Owen as a Recruitment Consultant isn't just another job in recruitment, it's the start of a journey that shows you exactly what a sales role should be. Think growth, goal-smashing and celebrating the wins with unforgettable incentives and good times along the way. We live by the motto work hard, play hard. We give back to our communities. We empower our people to rise, lead and thrive. At Daniel Owen, you'll see your progression path clearly laid out in front of you and we'll help you climb it. You'll be constantly developing, surrounded by a team that pushes you to become the best version of yourself. This is your chance to be part of something bold, fast-moving and full of opportunity. Our Reading team is now looking for a driven and motivated Recruitment Consultant to take on a live, active desk in our well-established Property Services sector. Your impact/duties as a Recruitment Consultant: Client Relationships: Not just over the phone, but face-to-face, you'll identify and develop existing and new client relationships. Talent Sourcing: Seek out skilled individuals with the right qualifications and experience. 360 Recruitment Process: From negotiating terms, to interviews to offer stages, you will manage the entire process. Top-Tier Service: Deliver exceptional service to ensure repeat business and outstanding recommendations Extra benefits of working as a Recruitment Consultant at Daniel Owen: Flexible Benefits: 23 days holiday per year, increasing each year up to your 5th year plus day off for your birthday Health and Well-Being: Contributory pension, private health care and life assurance. Director Incentives: Quarterly lunch incentives and personal treat vouchers Loyalty: Increased holiday with length of service and a gift of your choice at each milestone Jet-Setters Welcome: Reward trips, previous locations such as Marbella, Prague & Portugal Learning and Growth: We offer a Daniel Owen Academy for junior members of staff taking you through 12 weeks of group sessions and one to one training. Senior members of staff have their own tailored coaching and development which is typically carried out by a board member. Fast-Track Career: Our directors all climbed the ladder from within. Company funded recruitment specific qualifications: The company funds training and qualifications which offers all employees the opportunity to work towards MIRP Level 4 Management status Personalised one-on-onto coaching with One financial: Daniel Owen offers all employees the opportunity to unleash their financial potential and confidentially work alongside financial experts who will guide you through the labyrinth of mortgages, investments, savings, credit, and pensions. The Ideal Candidate for a Recruitment Consultant: Proven Professional: Whether in recruitment or sales (any sector), you know how to get results. Motivator and Ambitious: Inspire others and aspire to progress to a managerial role. Excellent Communicator: Posses brilliant communication skills face-to-face and via email Adaptable: Thrive in a fast-paced environment and pivot with changing priorities. Decision-Maker: You're not afraid to take the initiative If you envision a future where you're evolving, and making a significant impact within our dynamic team, please reach out to our Talent Acquisition Team for a confidential conversation. REGION123
