Job Summary We are seeking an experienced and dynamic Head Chef to lead our culinary team. The ideal candidate will possess strong leadership skills, extensive culinary expertise, and a passion for delivering exceptional dining experiences. As Head Chef, you will oversee all aspects of kitchen operations, ensuring high standards of food quality, safety, and presentation are maintained at all times. This role offers an exciting opportunity to shape our menu offerings and drive culinary excellence within a vibrant hospitality environment. Responsibilities Lead and supervise the kitchen team, fostering a positive and productive working environment. Oversee food production, ensuring consistency, quality, and presentation meet brand standards. Manage food preparation and cooking processes across all sections of the kitchen. Develop innovative menus in collaboration with management, incorporating seasonal ingredients and current culinary trends. Maintain strict adherence to food safety and hygiene regulations, implementing best practices throughout the kitchen. Monitor inventory levels, order supplies, and control waste to optimise operational efficiency. Train and mentor junior staff to develop their skills and ensure high standards of service delivery. Collaborate with front-of-house teams to ensure seamless service during busy periods. Ensure compliance with health and safety policies at all times. Experience Proven supervisory experience within a professional kitchen environment. Extensive background in food production, cooking, and food preparation across diverse cuisines. Strong team management skills with the ability to motivate staff and foster teamwork. Demonstrable experience in hospitality or restaurant settings with a focus on culinary excellence. Knowledge of food safety standards and best practices in kitchen hygiene. Previous experience in a leadership role within a busy restaurant or catering operation is highly desirable. Skills in serving guests directly or overseeing service operations are advantageous. This role requires a passionate culinary professional committed to delivering outstanding dining experiences while maintaining efficient kitchen operations through effective leadership and organisation. Job Type: Full-time Pay: From £27,637.74 per year Work Location: In person
Mar 10, 2026
Full time
Job Summary We are seeking an experienced and dynamic Head Chef to lead our culinary team. The ideal candidate will possess strong leadership skills, extensive culinary expertise, and a passion for delivering exceptional dining experiences. As Head Chef, you will oversee all aspects of kitchen operations, ensuring high standards of food quality, safety, and presentation are maintained at all times. This role offers an exciting opportunity to shape our menu offerings and drive culinary excellence within a vibrant hospitality environment. Responsibilities Lead and supervise the kitchen team, fostering a positive and productive working environment. Oversee food production, ensuring consistency, quality, and presentation meet brand standards. Manage food preparation and cooking processes across all sections of the kitchen. Develop innovative menus in collaboration with management, incorporating seasonal ingredients and current culinary trends. Maintain strict adherence to food safety and hygiene regulations, implementing best practices throughout the kitchen. Monitor inventory levels, order supplies, and control waste to optimise operational efficiency. Train and mentor junior staff to develop their skills and ensure high standards of service delivery. Collaborate with front-of-house teams to ensure seamless service during busy periods. Ensure compliance with health and safety policies at all times. Experience Proven supervisory experience within a professional kitchen environment. Extensive background in food production, cooking, and food preparation across diverse cuisines. Strong team management skills with the ability to motivate staff and foster teamwork. Demonstrable experience in hospitality or restaurant settings with a focus on culinary excellence. Knowledge of food safety standards and best practices in kitchen hygiene. Previous experience in a leadership role within a busy restaurant or catering operation is highly desirable. Skills in serving guests directly or overseeing service operations are advantageous. This role requires a passionate culinary professional committed to delivering outstanding dining experiences while maintaining efficient kitchen operations through effective leadership and organisation. Job Type: Full-time Pay: From £27,637.74 per year Work Location: In person
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Business Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. You'll be advising clients on their high-profile M&A activity, ensuring your clients' tax compliance affairs are in order and enjoying variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Compliance & Advisory services to scale-ups, to private businesses and to PE-backed groups. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with peers , Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged and supported to identify and develop new business opportunities, both with existing clients and prospects, contributing to the growth of the team and enhancing delivery to our clients . We are looking for someone with; An in depth, up to date knowledge of taxation with experience of advising entrepreneurs, owner-managed businesses & PE-backed groups. Experience of advising on M&A transactions (e.g. tax structuring and/or due diligence, buy and sell-side). Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Corporation Tax C ompliance and Advisory services to a wide range of clients using resource from a shared service team or via technology tools. An active interest in developing the team, both technically and commercially, through effective delegation and acting as a role model. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures. Experience of leading complex projects and dealing with complex tax issues. Educated to degree level and/or CTA and/or ACA qualified or equivalent. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Business Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. You'll be advising clients on their high-profile M&A activity, ensuring your clients' tax compliance affairs are in order and enjoying variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Compliance & Advisory services to scale-ups, to private businesses and to PE-backed groups. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with peers , Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged and supported to identify and develop new business opportunities, both with existing clients and prospects, contributing to the growth of the team and enhancing delivery to our clients . We are looking for someone with; An in depth, up to date knowledge of taxation with experience of advising entrepreneurs, owner-managed businesses & PE-backed groups. Experience of advising on M&A transactions (e.g. tax structuring and/or due diligence, buy and sell-side). Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Corporation Tax C ompliance and Advisory services to a wide range of clients using resource from a shared service team or via technology tools. An active interest in developing the team, both technically and commercially, through effective delegation and acting as a role model. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures. Experience of leading complex projects and dealing with complex tax issues. Educated to degree level and/or CTA and/or ACA qualified or equivalent. You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Mar 10, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
About Us: Fifth Dimension is bringing vibe working to document-heavy industries . Today we work with real estate businesses in the US, EU and APAC, automating complex tasks, extracting valuable insights from documents, and empowering professionals to focus on high-impact work. Our AI workspace transforms how large investment managers and developers handle leases, development documents, and investment decisions. We're a London and New York based startup with an ample runway, backed by Tier 1 European and American investors. Our founders, Johnny Morris and Dr. Kate Jarvis bring a powerful blend of expertise (and spice ️): Johnny has 17+ years applying data and analytics to Real Estate, while Kate holds a Stanford PhD and 12 years of executive experience across Silicon Valley and London startups. At Fifth Dimension, we're demanding yet encouraging, valuing experimentation and kind challenges. Our company values, Own It, Ship It, and Don't Be Boring, drive us to deliver exceptional results while fostering a culture of innovation and continuous improvement. The Challenge It's 9 AM on a Monday. Using Claude Code, you've just implemented a new extraction pipeline that transforms how property leases are analyzed. By noon, a major real estate firm emails: "This just saved us 40 hours of work." By Thursday, you're troubleshooting with their development team as they integrate your APIs into their enterprise document management system. By Friday, you're celebrating with the team as data flows seamlessly between platforms, unlocking new capabilities for real estate investors that will help them make faster, more informed decisions across their portfolios. About You You're an expert software engineer who's witnessed the transformative power of AI and wants to apply it to solve real business problems. You don't just code you architect solutions that make users say "How did we ever work without this?" You've developed exceptional engineering and architectural skills through years of practice. You stay current with AI advances and can identify the right approach for each unique challenge. Your experience implementing AI in business contexts has taught you that the magic isn't in the model it's in understanding the problem deeply. You're proficient with AI coding assistance tools like Claude Code, leveraging them to accelerate development and focus on higher-level architectural challenges. You understand that modern engineering means effectively collaborating with AI to maximise your productivity and creative potential. Details don't escape you. You're comfortable diving into complex documents and intricate code to build a complete picture. As someone who thrives in fast-paced environments, you adapt quickly and mentor other engineers while collaborating effectively with commercial teams and customers. You're passionate about your personal growth and see each complex problem as an opportunity to expand your capabilities. You actively seek challenges that push the boundaries of what's possible and value environments where you can both contribute your expertise and continue to evolve as an engineer. Your Impact Reporting to our CTO Chen, you'll architect and implement innovative AI technology to meet our enterprise customers' unique needs. Working closely with our skilled engineering team, you'll design scalable AI solutions that deliver tangible value and expand the capabilities of our generative AI platform. You'll own the complete lifecycle of core product capabilities from initial customer conversations through architecture, implementation, deployment, and customer adoption. Day to Day, You Will Think like a Product Manager+: Own core product components while balancing technical excellence with business impact Own end-to-end delivery of complex features from initial concept to production deployment and customer adoption Collaborate with product and commercial teams to understand customer needs and translate them into robust technical solutions Leverage AI coding tools like Claude Code to accelerate development workflows Lead development of features solving our customers' most complex challenges: Advanced data extraction systems for processing property leases at scale Sophisticated workflow automation for analyzing planning documents and drafting advice Multi-step agentic content generation for creating market research reports Implement data privacy and security by design Stay ahead of relevant research and technologies Mentor other engineers and help establish engineering best practices Invest in your own growth by taking on ambitious technical challenges and expanding your expertise Apply our engineering philosophy: intellectual honesty, effective time management, clear communication, and innovation Our Values and Engineering Culture At 5D, we embody three core principles: Own it, Ship it, and Don't be boring. Our engineering team values: Product-Minded Engineering: Understanding the "why" behind features and using technical expertise to inform product decisions Intellectual Honesty: Backing discussions with data and acknowledging knowledge gaps Effective Time Management: Setting clear timebox and abandoning approaches that aren't working Clear Communication: Writing self-documenting code and providing detailed explanations Innovation Mindset: Forming well-reasoned opinions backed by data and continuously learning Personal Growth: Supporting your development through challenging work and opportunities to expand your expertise Intellectual Curiosity and Honesty in Action: An Example Here's an example of how we work: Early in our journey with AI, one of our engineers discovered that certain words like "concise" or "creative" had disproportionate effects on model outputs we called them "demon words." Rather than accepting this as an immutable quirk, they spent a week methodically tracking down every instance in our codebase, testing alternatives, and documenting the patterns they found. This intellectual curiosity to understand the "why" behind technical oddities, combined with the honesty to admit what we didn't yet understand, led to significant improvements in our product's reliability. At 5D, we value this combination of curiosity and honesty above all the willingness to dive deep into unexpected behaviors and openly share both successes and failures with the team. What We're Looking For Experience in high-growth startups or fast-paced tech environments Track record building software in organizations with excellent engineering practices History of owning end-to-end product development, from definition to delivery and customer adoption Strong Python skills with a track record of shipping customer-facing features on critical paths Experience building and maintaining high-quality APIs and integrations Proficiency with AI coding assistance tools (Cursor, GitHub Copilot, Claude Code) Intellectual curiosity and honesty digging deep into problems and sharing findings openly Proven ability to make technical decisions that balance immediate user needs with long-term architecture Exceptional communication abilities for explaining complex concepts to diverse audiences Ambition and resilience we're a seed-stage company tackling ambitious challenges Commercial awareness delivering continuous value to customers is essential Passion for personal growth and continuous learning Nice to Have (But Not Required) Past experience in real estate, law, or finance Background with robust software testing and deployment practices Experience with component-based system design and microservices Contributions to open-source projects or broader technical communities What we offer you We're building something extraordinary and we want extraordinary people. Our benefits package goes beyond the standard startup offering from tailored support for life's challenges (IVF, gender-affirming care, ADHD diagnosis, and more), to meaningful parental leave. £100,000-160,000 salary per annum + meaningful equity (on a standard vesting schedule) Enhanced Pension Contributions - 5% Unlimited annual leave £100 monthly well-being budget Tailored support for exceptional challenges. This looks different for everyone, but can include contributions to: Gender-affirming care Private specialist and scans for an injury ADHD / Autism diagnosis IVF Therapy Enhanced Parental Leave 14 weeks full pay (followed by standard statutory pay) for primary caregiver 6 weeks full pay for secondary caregiver Electric Car Scheme (salary sacrifice) £1000 annual training budget The process Submit your CV, along with answers to the handful of questions we ask of every candidate A call with our CTO to explore the initial fit A live task and competency interview An in person culture fit interview with a range of people across the business, including the 2 founders Alternatively we offer a paid-for one-week trial for candidates who are available for the setup
Mar 10, 2026
Full time
About Us: Fifth Dimension is bringing vibe working to document-heavy industries . Today we work with real estate businesses in the US, EU and APAC, automating complex tasks, extracting valuable insights from documents, and empowering professionals to focus on high-impact work. Our AI workspace transforms how large investment managers and developers handle leases, development documents, and investment decisions. We're a London and New York based startup with an ample runway, backed by Tier 1 European and American investors. Our founders, Johnny Morris and Dr. Kate Jarvis bring a powerful blend of expertise (and spice ️): Johnny has 17+ years applying data and analytics to Real Estate, while Kate holds a Stanford PhD and 12 years of executive experience across Silicon Valley and London startups. At Fifth Dimension, we're demanding yet encouraging, valuing experimentation and kind challenges. Our company values, Own It, Ship It, and Don't Be Boring, drive us to deliver exceptional results while fostering a culture of innovation and continuous improvement. The Challenge It's 9 AM on a Monday. Using Claude Code, you've just implemented a new extraction pipeline that transforms how property leases are analyzed. By noon, a major real estate firm emails: "This just saved us 40 hours of work." By Thursday, you're troubleshooting with their development team as they integrate your APIs into their enterprise document management system. By Friday, you're celebrating with the team as data flows seamlessly between platforms, unlocking new capabilities for real estate investors that will help them make faster, more informed decisions across their portfolios. About You You're an expert software engineer who's witnessed the transformative power of AI and wants to apply it to solve real business problems. You don't just code you architect solutions that make users say "How did we ever work without this?" You've developed exceptional engineering and architectural skills through years of practice. You stay current with AI advances and can identify the right approach for each unique challenge. Your experience implementing AI in business contexts has taught you that the magic isn't in the model it's in understanding the problem deeply. You're proficient with AI coding assistance tools like Claude Code, leveraging them to accelerate development and focus on higher-level architectural challenges. You understand that modern engineering means effectively collaborating with AI to maximise your productivity and creative potential. Details don't escape you. You're comfortable diving into complex documents and intricate code to build a complete picture. As someone who thrives in fast-paced environments, you adapt quickly and mentor other engineers while collaborating effectively with commercial teams and customers. You're passionate about your personal growth and see each complex problem as an opportunity to expand your capabilities. You actively seek challenges that push the boundaries of what's possible and value environments where you can both contribute your expertise and continue to evolve as an engineer. Your Impact Reporting to our CTO Chen, you'll architect and implement innovative AI technology to meet our enterprise customers' unique needs. Working closely with our skilled engineering team, you'll design scalable AI solutions that deliver tangible value and expand the capabilities of our generative AI platform. You'll own the complete lifecycle of core product capabilities from initial customer conversations through architecture, implementation, deployment, and customer adoption. Day to Day, You Will Think like a Product Manager+: Own core product components while balancing technical excellence with business impact Own end-to-end delivery of complex features from initial concept to production deployment and customer adoption Collaborate with product and commercial teams to understand customer needs and translate them into robust technical solutions Leverage AI coding tools like Claude Code to accelerate development workflows Lead development of features solving our customers' most complex challenges: Advanced data extraction systems for processing property leases at scale Sophisticated workflow automation for analyzing planning documents and drafting advice Multi-step agentic content generation for creating market research reports Implement data privacy and security by design Stay ahead of relevant research and technologies Mentor other engineers and help establish engineering best practices Invest in your own growth by taking on ambitious technical challenges and expanding your expertise Apply our engineering philosophy: intellectual honesty, effective time management, clear communication, and innovation Our Values and Engineering Culture At 5D, we embody three core principles: Own it, Ship it, and Don't be boring. Our engineering team values: Product-Minded Engineering: Understanding the "why" behind features and using technical expertise to inform product decisions Intellectual Honesty: Backing discussions with data and acknowledging knowledge gaps Effective Time Management: Setting clear timebox and abandoning approaches that aren't working Clear Communication: Writing self-documenting code and providing detailed explanations Innovation Mindset: Forming well-reasoned opinions backed by data and continuously learning Personal Growth: Supporting your development through challenging work and opportunities to expand your expertise Intellectual Curiosity and Honesty in Action: An Example Here's an example of how we work: Early in our journey with AI, one of our engineers discovered that certain words like "concise" or "creative" had disproportionate effects on model outputs we called them "demon words." Rather than accepting this as an immutable quirk, they spent a week methodically tracking down every instance in our codebase, testing alternatives, and documenting the patterns they found. This intellectual curiosity to understand the "why" behind technical oddities, combined with the honesty to admit what we didn't yet understand, led to significant improvements in our product's reliability. At 5D, we value this combination of curiosity and honesty above all the willingness to dive deep into unexpected behaviors and openly share both successes and failures with the team. What We're Looking For Experience in high-growth startups or fast-paced tech environments Track record building software in organizations with excellent engineering practices History of owning end-to-end product development, from definition to delivery and customer adoption Strong Python skills with a track record of shipping customer-facing features on critical paths Experience building and maintaining high-quality APIs and integrations Proficiency with AI coding assistance tools (Cursor, GitHub Copilot, Claude Code) Intellectual curiosity and honesty digging deep into problems and sharing findings openly Proven ability to make technical decisions that balance immediate user needs with long-term architecture Exceptional communication abilities for explaining complex concepts to diverse audiences Ambition and resilience we're a seed-stage company tackling ambitious challenges Commercial awareness delivering continuous value to customers is essential Passion for personal growth and continuous learning Nice to Have (But Not Required) Past experience in real estate, law, or finance Background with robust software testing and deployment practices Experience with component-based system design and microservices Contributions to open-source projects or broader technical communities What we offer you We're building something extraordinary and we want extraordinary people. Our benefits package goes beyond the standard startup offering from tailored support for life's challenges (IVF, gender-affirming care, ADHD diagnosis, and more), to meaningful parental leave. £100,000-160,000 salary per annum + meaningful equity (on a standard vesting schedule) Enhanced Pension Contributions - 5% Unlimited annual leave £100 monthly well-being budget Tailored support for exceptional challenges. This looks different for everyone, but can include contributions to: Gender-affirming care Private specialist and scans for an injury ADHD / Autism diagnosis IVF Therapy Enhanced Parental Leave 14 weeks full pay (followed by standard statutory pay) for primary caregiver 6 weeks full pay for secondary caregiver Electric Car Scheme (salary sacrifice) £1000 annual training budget The process Submit your CV, along with answers to the handful of questions we ask of every candidate A call with our CTO to explore the initial fit A live task and competency interview An in person culture fit interview with a range of people across the business, including the 2 founders Alternatively we offer a paid-for one-week trial for candidates who are available for the setup
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Mar 10, 2026
Full time
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; Experience of providing VAT services to a wide range of clients including household names, global multinationals and fast paced privately owned businesses. UK VAT experience/knowledge is essential - however, a significant amount of work will involve working with the BDO International network to advise clients on global VAT issues. Experience of dealing with all matters relating to the management of a portfolio of clients and the development of targets in order to ensure continued growth of the business, including control of billings and cash collection within the firms criteria Experience of end to end project delivery, ensuring assignments are completed on time and within agreed budgets. An understanding of quality control procedures and risk management. People Management experience. Ability to participate in new bids / proposals. Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; Experience of providing VAT services to a wide range of clients including household names, global multinationals and fast paced privately owned businesses. UK VAT experience/knowledge is essential - however, a significant amount of work will involve working with the BDO International network to advise clients on global VAT issues. Experience of dealing with all matters relating to the management of a portfolio of clients and the development of targets in order to ensure continued growth of the business, including control of billings and cash collection within the firms criteria Experience of end to end project delivery, ensuring assignments are completed on time and within agreed budgets. An understanding of quality control procedures and risk management. People Management experience. Ability to participate in new bids / proposals. Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Chartered Institute of Procurement and Supply (CIPS)
Cowbridge, South Glamorgan
Our Role We are looking for a Packaging Manager, responsible for leading the development, sourcing, and delivery of innovative, cost-effective, and sustainable packaging solutions that align with brand standards and business objectives. You will collaborate cross-functionally with product development, buying, supply chain, marketing, and suppliers to ensure packaging is fit for purpose, meets regulatory requirements, and enhances the customer experience. The role oversees packaging specifications, quality assurance, testing, and continuous improvement initiatives, while managing budgets, timelines, and supplier relationships. This ideal candidate is someone with technical packaging knowledge and a keen eye for detail to drive efficiency, reduce environmental impact, and maintain the highest standards of quality and presentation. What you'll be doing Lead the development of innovative packaging concepts for Apparel, Home, and Fragrance working closely with cross-functional teams Collaborate with suppliers and manufacturers to select appropriate materials and technologies that align with the brand's goals and packaging performance standards Lead in the regulatory compliance for Extended Producer Responsibility and Plastic Packaging Tax. Ensure packaging is efficient for production, cost-effective, and scalable while maintaining quality and sustainability standards Monitor industry trends, technological advancements, and consumer preferences to drive forward-thinking packaging solutions Conduct packaging performance tests, including drop testing, compatibility and design. Provide technical support and problem-solving expertise during the production and scale-up process Contribute to sustainability initiatives by developing lower impact solutions and identifying opportunities for reducing packaging waste Work closely with the marketing and creative teams to ensure packaging aligns with the brand identity and enhances the consumer experience Responsible for ensuring policies, and supplier manuals are maintained and updated on a regular basis. Skills needed Strong knowledge of packaging materials (plastics, glass, paper, metals, etc.) and their application across all product types. Experience with sustainable packaging practices and understanding of industry compliance regulations Experience of line trials, drop testing and production expectations. Excellent project management skills, with the ability to handle multiple projects simultaneously and meet deadlines Print quality management knowledge Strong communication skills and the ability to collaborate effectively with internal teams and external partners. What we'll offer you At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. Discount - Up to 50% discount and access to regular Sample Sales Holiday - 25 days rising to 28 with length of service Holiday Buy - opportunity to buy up to 5 days holiday Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business. Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility) Perkplace Benefits Platform - offering a variety of discounts across well-being and lifestyle Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development - We offer structured support from our own in-house Learning and Development Hub S -alary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility) Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only) Continued Development - We offer structured support from our own in-house Learning and Development Hub Private Healthcare with additional Babylon Digital Healthcare (based on contract duration) Life Assurance Additional Benefits Fruit basket daily Tea and coffee provided Working from Home - option to work from home on Mondays and Fridays Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
Mar 10, 2026
Full time
Our Role We are looking for a Packaging Manager, responsible for leading the development, sourcing, and delivery of innovative, cost-effective, and sustainable packaging solutions that align with brand standards and business objectives. You will collaborate cross-functionally with product development, buying, supply chain, marketing, and suppliers to ensure packaging is fit for purpose, meets regulatory requirements, and enhances the customer experience. The role oversees packaging specifications, quality assurance, testing, and continuous improvement initiatives, while managing budgets, timelines, and supplier relationships. This ideal candidate is someone with technical packaging knowledge and a keen eye for detail to drive efficiency, reduce environmental impact, and maintain the highest standards of quality and presentation. What you'll be doing Lead the development of innovative packaging concepts for Apparel, Home, and Fragrance working closely with cross-functional teams Collaborate with suppliers and manufacturers to select appropriate materials and technologies that align with the brand's goals and packaging performance standards Lead in the regulatory compliance for Extended Producer Responsibility and Plastic Packaging Tax. Ensure packaging is efficient for production, cost-effective, and scalable while maintaining quality and sustainability standards Monitor industry trends, technological advancements, and consumer preferences to drive forward-thinking packaging solutions Conduct packaging performance tests, including drop testing, compatibility and design. Provide technical support and problem-solving expertise during the production and scale-up process Contribute to sustainability initiatives by developing lower impact solutions and identifying opportunities for reducing packaging waste Work closely with the marketing and creative teams to ensure packaging aligns with the brand identity and enhances the consumer experience Responsible for ensuring policies, and supplier manuals are maintained and updated on a regular basis. Skills needed Strong knowledge of packaging materials (plastics, glass, paper, metals, etc.) and their application across all product types. Experience with sustainable packaging practices and understanding of industry compliance regulations Experience of line trials, drop testing and production expectations. Excellent project management skills, with the ability to handle multiple projects simultaneously and meet deadlines Print quality management knowledge Strong communication skills and the ability to collaborate effectively with internal teams and external partners. What we'll offer you At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. Discount - Up to 50% discount and access to regular Sample Sales Holiday - 25 days rising to 28 with length of service Holiday Buy - opportunity to buy up to 5 days holiday Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business. Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility) Perkplace Benefits Platform - offering a variety of discounts across well-being and lifestyle Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development - We offer structured support from our own in-house Learning and Development Hub S -alary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility) Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only) Continued Development - We offer structured support from our own in-house Learning and Development Hub Private Healthcare with additional Babylon Digital Healthcare (based on contract duration) Life Assurance Additional Benefits Fruit basket daily Tea and coffee provided Working from Home - option to work from home on Mondays and Fridays Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
Head of Retail (UK & Ireland) Location: London (Hybrid - 2-3 days in office & 2/3 days travel to site) Company Overview With a long-standing history, the company are one of the Top 5 leading beauty companies in the world, operating in 100+ countries with 40k+ employees and a portfolio of globally recognised skincare, fragrance and cosmetics brands. Opportunity Their Head of Retail is responsible for defining and delivering the retail strategy across their UK&I brand portfolio, partnering with their Commercial Director to lead retail organisation, drive sales performance, elevate customer experience, and strengthen brand equity across their sites, balancing strategic leadership with hands on retail execution to ensure consistent delivery of luxury standards. Key Responsibilities Retail Strategy & Commercial Performance Define and execute the UK&I retail growth strategy to set sales targets & strategic direction with National Field Sales Managers (tracking KPIs, performance insights, and sales forecasts) Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities across partners, doors, and channels Leadership & Team Development Lead and develop senior retail leaders and field teams (2 direct NSM reports + indirect oversight across 3 ASM & 15 Store Managers & 300+ in store colleagues) Build a high performance retail culture & support recruitment, onboarding, and succession planning; driving accountability and productivity across field teams Operational Excellence Drive innovation and efficiency in retail operations whilst maintaining luxury standards across stores, counters, and retail environments Ensure strong visual merchandising, staffing models, and stock management Customer Experience Champion luxury service standards and experiential retail; elevating product knowledge and service behaviours across teams Monitor customer feedback and refine service models Retail Partner Management & Cross Functional Collaboration Build strong strategic relationships with key retail partners, advising them on space, visibility, staffing, and commercial terms; act as the senior escalation point for retail issues Work closely with Marketing, Education, Commercial, Supply Chain, and VM to ensure strong launch execution and in store brand activations; representing the internal voice of retail Your Experience Senior multi site retail leadership experience within luxury beauty, cosmetics, or premium retail Proven commercial track record delivering sales growth & experience leading large multi layered field teams Strong understanding of retail operations and luxury service standards through making data driven decisions and utilising strong stakeholder management skills Leadership Profile Commercially driven & strategic yet operationally hands on, eager to collaborate, influence & advise others; agile & solutions focused with a customer centric luxury mindset Offering Competitive salary DOE + 18% bonus + £5k travel allowance 26 days holiday + BH + time off for your Birthday, Marriage & Moving House Private Medical + Enhanced Parental Allowance + 8% Matched Pension + Life Assurance up to 4x salary Generous product allocation & discount + Flexible Fridays + Wellbeing programmes + Incredible L&D opportunities
Mar 10, 2026
Full time
Head of Retail (UK & Ireland) Location: London (Hybrid - 2-3 days in office & 2/3 days travel to site) Company Overview With a long-standing history, the company are one of the Top 5 leading beauty companies in the world, operating in 100+ countries with 40k+ employees and a portfolio of globally recognised skincare, fragrance and cosmetics brands. Opportunity Their Head of Retail is responsible for defining and delivering the retail strategy across their UK&I brand portfolio, partnering with their Commercial Director to lead retail organisation, drive sales performance, elevate customer experience, and strengthen brand equity across their sites, balancing strategic leadership with hands on retail execution to ensure consistent delivery of luxury standards. Key Responsibilities Retail Strategy & Commercial Performance Define and execute the UK&I retail growth strategy to set sales targets & strategic direction with National Field Sales Managers (tracking KPIs, performance insights, and sales forecasts) Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities across partners, doors, and channels Leadership & Team Development Lead and develop senior retail leaders and field teams (2 direct NSM reports + indirect oversight across 3 ASM & 15 Store Managers & 300+ in store colleagues) Build a high performance retail culture & support recruitment, onboarding, and succession planning; driving accountability and productivity across field teams Operational Excellence Drive innovation and efficiency in retail operations whilst maintaining luxury standards across stores, counters, and retail environments Ensure strong visual merchandising, staffing models, and stock management Customer Experience Champion luxury service standards and experiential retail; elevating product knowledge and service behaviours across teams Monitor customer feedback and refine service models Retail Partner Management & Cross Functional Collaboration Build strong strategic relationships with key retail partners, advising them on space, visibility, staffing, and commercial terms; act as the senior escalation point for retail issues Work closely with Marketing, Education, Commercial, Supply Chain, and VM to ensure strong launch execution and in store brand activations; representing the internal voice of retail Your Experience Senior multi site retail leadership experience within luxury beauty, cosmetics, or premium retail Proven commercial track record delivering sales growth & experience leading large multi layered field teams Strong understanding of retail operations and luxury service standards through making data driven decisions and utilising strong stakeholder management skills Leadership Profile Commercially driven & strategic yet operationally hands on, eager to collaborate, influence & advise others; agile & solutions focused with a customer centric luxury mindset Offering Competitive salary DOE + 18% bonus + £5k travel allowance 26 days holiday + BH + time off for your Birthday, Marriage & Moving House Private Medical + Enhanced Parental Allowance + 8% Matched Pension + Life Assurance up to 4x salary Generous product allocation & discount + Flexible Fridays + Wellbeing programmes + Incredible L&D opportunities
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: The Accounting Technical Services team provides specialist accounting and corporate reporting support to audit teams and clients across the firm. Operating nationally, the team focuses on complex accounting matters under IFRS and UK GAAP and plays a key role in supporting audit quality and consistency. As an Accounting Technical Services Senior Manager, you will lead the delivery of high-quality technical accounting and corporate reporting support across Industry & Services, with a particular focus on large and listed accounting issues, working closely with audit teams and clients. What You'll Do: Technical Accounting Leadership Lead and deliver high-quality accounting and corporate reporting technical support across Industry & Services, specialising in complex accounting areas including large and listed accounting under IFRS and UK GAAP. Technical Consultations Respond to and manage accounting and corporate reporting consultations from audit teams, providing clear, practical, and well-reasoned technical advice across a wide range of accounting issues. Corporate Reporting Quality Review Review financial statements for compliance, quality, and consistency with IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, covering FTSE-listed entities, international groups, and large UK private companies. Technical Support Provide tailored technical accounting support to key audit clients, including understanding complex fact patterns, researching applicable standards, and delivering proportionate and commercially aware solutions. Industry & Services Specialism Act as a subject matter expert for Industry & Services related accounting and corporate reporting matters, supporting audit teams on sector-specific challenges. What You'll Bring: Professional Qualification ACA, ACCA, or equivalent professional accounting qualification. Technical Accounting Expertise Strong practical and theoretical knowledge of IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, with the ability to interpret and apply standards to complex, real-world scenarios. Consultation Experience Proven experience evaluating accounting issues, analysing complex fact patterns, and delivering clear, high-quality technical advice to audit teams and audit clients. Listed & PIE Experience Strong experience working with UK PIEs, listed entities, and large privately owned businesses. Quality & Professional Judgement Demonstrated commitment to high standards of professional quality, accounting judgement, and consistency in corporate reporting. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embraceindividuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, alongwith clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars! JBRP1_UKTJ
Mar 10, 2026
Full time
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: The Accounting Technical Services team provides specialist accounting and corporate reporting support to audit teams and clients across the firm. Operating nationally, the team focuses on complex accounting matters under IFRS and UK GAAP and plays a key role in supporting audit quality and consistency. As an Accounting Technical Services Senior Manager, you will lead the delivery of high-quality technical accounting and corporate reporting support across Industry & Services, with a particular focus on large and listed accounting issues, working closely with audit teams and clients. What You'll Do: Technical Accounting Leadership Lead and deliver high-quality accounting and corporate reporting technical support across Industry & Services, specialising in complex accounting areas including large and listed accounting under IFRS and UK GAAP. Technical Consultations Respond to and manage accounting and corporate reporting consultations from audit teams, providing clear, practical, and well-reasoned technical advice across a wide range of accounting issues. Corporate Reporting Quality Review Review financial statements for compliance, quality, and consistency with IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, covering FTSE-listed entities, international groups, and large UK private companies. Technical Support Provide tailored technical accounting support to key audit clients, including understanding complex fact patterns, researching applicable standards, and delivering proportionate and commercially aware solutions. Industry & Services Specialism Act as a subject matter expert for Industry & Services related accounting and corporate reporting matters, supporting audit teams on sector-specific challenges. What You'll Bring: Professional Qualification ACA, ACCA, or equivalent professional accounting qualification. Technical Accounting Expertise Strong practical and theoretical knowledge of IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, with the ability to interpret and apply standards to complex, real-world scenarios. Consultation Experience Proven experience evaluating accounting issues, analysing complex fact patterns, and delivering clear, high-quality technical advice to audit teams and audit clients. Listed & PIE Experience Strong experience working with UK PIEs, listed entities, and large privately owned businesses. Quality & Professional Judgement Demonstrated commitment to high standards of professional quality, accounting judgement, and consistency in corporate reporting. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embraceindividuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, alongwith clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars! JBRP1_UKTJ
Job Title: HR Services Manager (Maternity Cover) Location:Rhodes House, Central Oxford (hybrid working) Contract: Fixed-term 14 months Hours: Full time 37.5 hours per week Salary: £48,000 - £52,000 Reports to: HR Director We are looking for an experienced HR professional to join the Rhodes Trust on a 14-month maternity cover. This is a central operational role within our HR function, leading the delivery of payroll, benefits and core people processes to ensure they run accurately, efficiently and on time. You will lead on key operational areas, provide practical advice to managers and staff, and maintain high standards across payroll, employee relations and data management. This role is about keeping things running smoothly and reliably, delivering a strong HR service in a busy international environment while making thoughtful improvements where they add real value. Working as part of a small, collaborative team, you will bring sound judgement, attention to detail and a balanced and thoughtful approach to complex situations.The role does not include line management responsibility and works in close partnership with the HR Director as part of the wider HR team. We are looking for the successful candidate to start with us as soon as possible. The role The HR Services Manager role will be focused on continuity of critical HR operations. The role will be responsible for the following: Key responsibilities include (see Job Description for full details): Lead the day-to-day delivery of HR operations, ensuring payroll, benefits and employee lifecycle processes run accurately, efficiently and on time. Oversee UK, US and South Africa payroll inputs, working closely with Finance and external providers to ensure accuracy and compliance. Provide practical, trusted advice to managers and staffon a range of employee relations matters, including family leave, performance management, change, grievances and disciplinaries. Own and manage the annual HR calendar, coordinating payroll cycles, benefits renewals, reporting requirements and key people processes. Maintain and develop the HR system (PeopleHR), ensuring data accuracy, effective workflows and meaningful management information. Ensure HR data is managed securely and in line with data protection requirements. Contribute to HR projects and continuous improvement initiatives, supporting the delivery of the People plan. Build strong working relationships across the Trust, working collaboratively within a small, supportive HR team. Role model and promote the Trusts values of commitment, inclusion, belonging, growth and innovation. About you To be successful in this role, you will be an experienced HR Generalist with strong operational expertise across payroll, benefits, HR systems and employee relations. You will be confident managing UK payroll, including statutory requirements, and handling employee relations matters independently and with sound judgement. You will be highly organised and resilient, able to manage competing priorities while maintaining accuracy and attention to detail. Discreet and professional, you will handle sensitive information with care and integrity. A clear and approachable communicator, you will build trusted relationships with managers and colleagues, offering practical advice and identifying sensible improvements where they add value. You will hold (or be working towards) CIPD Level 5 or 7 qualification or bring equivalent experience. Experience of PeopleHR (Access), working in a complex or regulated environment, or exposure to US or South Africa payroll would be advantageous. About the Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanitys challenges. In recent years, we have also partnered with several other remarkable organisations to create theMandela Rhodes Foundation,Atlantic Institute, Schmidt Science Fellows,RISEandOxford Next Horizons. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each others thinking and generate new ideas. What we offer: 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 10 March2026 with interviews commencing on 17 March 2026. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief. JBRP1_UKTJ
Mar 10, 2026
Full time
Job Title: HR Services Manager (Maternity Cover) Location:Rhodes House, Central Oxford (hybrid working) Contract: Fixed-term 14 months Hours: Full time 37.5 hours per week Salary: £48,000 - £52,000 Reports to: HR Director We are looking for an experienced HR professional to join the Rhodes Trust on a 14-month maternity cover. This is a central operational role within our HR function, leading the delivery of payroll, benefits and core people processes to ensure they run accurately, efficiently and on time. You will lead on key operational areas, provide practical advice to managers and staff, and maintain high standards across payroll, employee relations and data management. This role is about keeping things running smoothly and reliably, delivering a strong HR service in a busy international environment while making thoughtful improvements where they add real value. Working as part of a small, collaborative team, you will bring sound judgement, attention to detail and a balanced and thoughtful approach to complex situations.The role does not include line management responsibility and works in close partnership with the HR Director as part of the wider HR team. We are looking for the successful candidate to start with us as soon as possible. The role The HR Services Manager role will be focused on continuity of critical HR operations. The role will be responsible for the following: Key responsibilities include (see Job Description for full details): Lead the day-to-day delivery of HR operations, ensuring payroll, benefits and employee lifecycle processes run accurately, efficiently and on time. Oversee UK, US and South Africa payroll inputs, working closely with Finance and external providers to ensure accuracy and compliance. Provide practical, trusted advice to managers and staffon a range of employee relations matters, including family leave, performance management, change, grievances and disciplinaries. Own and manage the annual HR calendar, coordinating payroll cycles, benefits renewals, reporting requirements and key people processes. Maintain and develop the HR system (PeopleHR), ensuring data accuracy, effective workflows and meaningful management information. Ensure HR data is managed securely and in line with data protection requirements. Contribute to HR projects and continuous improvement initiatives, supporting the delivery of the People plan. Build strong working relationships across the Trust, working collaboratively within a small, supportive HR team. Role model and promote the Trusts values of commitment, inclusion, belonging, growth and innovation. About you To be successful in this role, you will be an experienced HR Generalist with strong operational expertise across payroll, benefits, HR systems and employee relations. You will be confident managing UK payroll, including statutory requirements, and handling employee relations matters independently and with sound judgement. You will be highly organised and resilient, able to manage competing priorities while maintaining accuracy and attention to detail. Discreet and professional, you will handle sensitive information with care and integrity. A clear and approachable communicator, you will build trusted relationships with managers and colleagues, offering practical advice and identifying sensible improvements where they add value. You will hold (or be working towards) CIPD Level 5 or 7 qualification or bring equivalent experience. Experience of PeopleHR (Access), working in a complex or regulated environment, or exposure to US or South Africa payroll would be advantageous. About the Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanitys challenges. In recent years, we have also partnered with several other remarkable organisations to create theMandela Rhodes Foundation,Atlantic Institute, Schmidt Science Fellows,RISEandOxford Next Horizons. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each others thinking and generate new ideas. What we offer: 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 10 March2026 with interviews commencing on 17 March 2026. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief. JBRP1_UKTJ
Head of HR for Forensic & Offender Healthcare Services A fantastic opportunity has arisen to join our team as the Head of HR for Forensics and Offender Healthcare Services. You will be responsible for providing high-quality strategic and operational HR support, ensuring our people management practices reflect best practice and uphold our commitment to delivering an exceptional staff experience. You will be a values-led professional, who is passionate about fairness, equity and continuous improvement. With a strong focus on staff engagement and wellbeing, you will champion initiatives that ensure colleagues feel supported, listened to and able to thrive, even in the most challenging times. You will help drive key workforce priorities that support our ambition to be the Best Place to Work. By role-modelling our Oxleas values - We're Kind, We're Fair, We Listen and We Care - you will embed these principles in everyday interactions across the organisation. Working collaboratively with the wider People Teams, you will play a central role in leading organisational change, strengthening culture, improving team dynamics, enhancing recruitment practices and progressing equality plans. As our Forensics and Offender Healthcare Services are based in South London, Kent and the South West region, there will be a requirement for regular travel. Main duties of the job You will ensure our people practices deliver high-quality, consistent support to managers and staff across the Trust, enabling excellent care while meeting all legal and statutory requirements. You will take a proactive and supportive approach to developing and investing in your team, empowering them to provide a high-performing, responsive and engaging service. We understand how challenging it can be for colleagues involved in HR processes. You will support staff and managers to address issues constructively and at the earliest opportunity, ensuring a strong emphasis on early intervention and resolution. You will provide coaching and facilitation to managers, helping them develop stronger leadership competence, confidence and behaviours. You will lead the development and delivery of workforce plans for your Directorate/s, aligned to the Trust's overarching Strategy. These plans will be tailored to the needs of the service, supporting delivery of excellent patient care, financial sustainability, and a positive staff experience. You will provide specialist advice to managers on all aspects of People matters, ensuring a strong focus on data-driven decisions, consistency and clarity of approach. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We Listen We Care Job responsibilities Do you have a passion for delivering outstanding HR support? Are you experienced in both strategic and operational HR, with a broad portfolio spanning employee relations, organisational change, workforce planning, organisational development, equality, diversity and inclusion? Do you have experience of working with Forensic and Offender Healthcare services? Do you enjoy working collaboratively to drive meaningful, continuous improvement? If you can enhance our ability to make a significant difference to the experience at work of our diverse staff members, particularly during the most challenging times, we would love to hear from you. We are keen to encourage applications from the widest variety of people. We welcome applications from all people, including those from a global majority background, those who live with a disability (visible or not) and those who identify as LGBTQ+. Please refer to the Job Description and Person Specification for the main responsibilities of this role. Person Specification Qualification Member of CIPD Experience Operational and Strategic experience Experience Evidence of delivering a high quality HR service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 10, 2026
Full time
Head of HR for Forensic & Offender Healthcare Services A fantastic opportunity has arisen to join our team as the Head of HR for Forensics and Offender Healthcare Services. You will be responsible for providing high-quality strategic and operational HR support, ensuring our people management practices reflect best practice and uphold our commitment to delivering an exceptional staff experience. You will be a values-led professional, who is passionate about fairness, equity and continuous improvement. With a strong focus on staff engagement and wellbeing, you will champion initiatives that ensure colleagues feel supported, listened to and able to thrive, even in the most challenging times. You will help drive key workforce priorities that support our ambition to be the Best Place to Work. By role-modelling our Oxleas values - We're Kind, We're Fair, We Listen and We Care - you will embed these principles in everyday interactions across the organisation. Working collaboratively with the wider People Teams, you will play a central role in leading organisational change, strengthening culture, improving team dynamics, enhancing recruitment practices and progressing equality plans. As our Forensics and Offender Healthcare Services are based in South London, Kent and the South West region, there will be a requirement for regular travel. Main duties of the job You will ensure our people practices deliver high-quality, consistent support to managers and staff across the Trust, enabling excellent care while meeting all legal and statutory requirements. You will take a proactive and supportive approach to developing and investing in your team, empowering them to provide a high-performing, responsive and engaging service. We understand how challenging it can be for colleagues involved in HR processes. You will support staff and managers to address issues constructively and at the earliest opportunity, ensuring a strong emphasis on early intervention and resolution. You will provide coaching and facilitation to managers, helping them develop stronger leadership competence, confidence and behaviours. You will lead the development and delivery of workforce plans for your Directorate/s, aligned to the Trust's overarching Strategy. These plans will be tailored to the needs of the service, supporting delivery of excellent patient care, financial sustainability, and a positive staff experience. You will provide specialist advice to managers on all aspects of People matters, ensuring a strong focus on data-driven decisions, consistency and clarity of approach. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We Listen We Care Job responsibilities Do you have a passion for delivering outstanding HR support? Are you experienced in both strategic and operational HR, with a broad portfolio spanning employee relations, organisational change, workforce planning, organisational development, equality, diversity and inclusion? Do you have experience of working with Forensic and Offender Healthcare services? Do you enjoy working collaboratively to drive meaningful, continuous improvement? If you can enhance our ability to make a significant difference to the experience at work of our diverse staff members, particularly during the most challenging times, we would love to hear from you. We are keen to encourage applications from the widest variety of people. We welcome applications from all people, including those from a global majority background, those who live with a disability (visible or not) and those who identify as LGBTQ+. Please refer to the Job Description and Person Specification for the main responsibilities of this role. Person Specification Qualification Member of CIPD Experience Operational and Strategic experience Experience Evidence of delivering a high quality HR service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Are you ready to play a vital role in shaping a school's operational success? As a Temporary Operations Manager, you will support the school s vision and ensuring smooth daily operations. The role will require candidates who demonstrate broad skills across finance, HR, management and compliance. This is your chance to utilise your organisational skills and business expertise in a rewarding, impactful environment. Due to the nature of the business an enhanced DBS check will be taken at offer stage. Please only apply if you are happy with this process. Please note, this is a full time temporary position paid on a weekly PAYE basis and will require an immediate start, lengthy notice periods cannot be accommodated. Temporary Business Manager (School) Responsibilities This position will involve, but will not be limited to: Supporting in finance, HR, estates, administration, procurement, and compliance to ensure effective operational delivery. Overseeing support teams, managing resources efficiently, and ensuring seamless day-to-day school operations. Assisting with financial planning by verifying invoices, monitoring budgets, and coordinating payroll processes. Contributing to HR across recruitment, inductions, staff support, and safeguarding record-keeping. Maintaining a safe, well-organised school environment, ensuring facilities and administration systems operate to high standards. Supporting adherence to health and safety policies across the school. Managing suppliers, contractors, and service providers to optimise resources and service delivery. Temporary Business Manager (School) Rewards Weekly PAYE payroll ensures straightforward, reliable pay Immediate start, ongoing for several months The opportunity to develop your skills within a caring, values-driven school community Plenty of on-site parking for convenience The chance to contribute to a supportive environment that prioritises student well-being and staff development Work in a role that offers variety, responsibility, and the opportunity for professional growth The Company Our client is a dedicated school committed to enabling each student to succeed and realise their potential. Temporary Business Manager (School) Experience Essentials Strong background in HR, finance, and administration Proven experience in senior administrative or operations roles, managing staff, contractors (within an education setting), and resources. Excellent MS Office skills, with familiarity in finance systems such as Xero. Strong organisation, communication, and interpersonal skills. Ability to prioritise, stay calm under pressure, and maintain confidentiality. Good understanding of finance controls, HR processes, health and safety procedures, and office management. Location Based in Bicester, there is parking on site. Action If you would like to find out more about this excellent opportunity, then please apply online today! Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Mar 10, 2026
Seasonal
Are you ready to play a vital role in shaping a school's operational success? As a Temporary Operations Manager, you will support the school s vision and ensuring smooth daily operations. The role will require candidates who demonstrate broad skills across finance, HR, management and compliance. This is your chance to utilise your organisational skills and business expertise in a rewarding, impactful environment. Due to the nature of the business an enhanced DBS check will be taken at offer stage. Please only apply if you are happy with this process. Please note, this is a full time temporary position paid on a weekly PAYE basis and will require an immediate start, lengthy notice periods cannot be accommodated. Temporary Business Manager (School) Responsibilities This position will involve, but will not be limited to: Supporting in finance, HR, estates, administration, procurement, and compliance to ensure effective operational delivery. Overseeing support teams, managing resources efficiently, and ensuring seamless day-to-day school operations. Assisting with financial planning by verifying invoices, monitoring budgets, and coordinating payroll processes. Contributing to HR across recruitment, inductions, staff support, and safeguarding record-keeping. Maintaining a safe, well-organised school environment, ensuring facilities and administration systems operate to high standards. Supporting adherence to health and safety policies across the school. Managing suppliers, contractors, and service providers to optimise resources and service delivery. Temporary Business Manager (School) Rewards Weekly PAYE payroll ensures straightforward, reliable pay Immediate start, ongoing for several months The opportunity to develop your skills within a caring, values-driven school community Plenty of on-site parking for convenience The chance to contribute to a supportive environment that prioritises student well-being and staff development Work in a role that offers variety, responsibility, and the opportunity for professional growth The Company Our client is a dedicated school committed to enabling each student to succeed and realise their potential. Temporary Business Manager (School) Experience Essentials Strong background in HR, finance, and administration Proven experience in senior administrative or operations roles, managing staff, contractors (within an education setting), and resources. Excellent MS Office skills, with familiarity in finance systems such as Xero. Strong organisation, communication, and interpersonal skills. Ability to prioritise, stay calm under pressure, and maintain confidentiality. Good understanding of finance controls, HR processes, health and safety procedures, and office management. Location Based in Bicester, there is parking on site. Action If you would like to find out more about this excellent opportunity, then please apply online today! Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
HR Advisor Location: North London Salary: £35k-£40k + Benefits The Company Our client is a leading organisation within the environmental services sector. Operating in a fast-paced, operational environment, they are seeking an experienced HR Advisor to join their team in a varied and hands-on generalist role. The Role As HR Advisor, you will act as a trusted partner to managers and colleagues, providing practical, expert HR support across the full employee lifecycle. Key responsibilities include: Providing expert HR advice to line managers and colleagues across a diverse range of employee relations cases Advising and supporting disciplinary, grievance, performance and absence matters from start to finish, providing practical HR advice and supporting reports and documentation. Coaching and partnering with line managers to improve consistency and confidence in applying HR policies Having excellent communication and relationship-building skills Playing an active role in engagement, wellbeing, and colleague relations across the site Supporting the delivery of site HR processes, including onboarding, policy governance, and absence management The Successful Candidate You will be a confident and proactive HR professional with strong generalist experience and a solid understanding of UK employment law. Ideally you will be in an HR Advisory position. Strong understanding of core HR processes, employment legislation, and best practiceCIPD qualified (or equivalent) is highly desirable Experience managing/supporting ER case management. Experience within renewables, engineering, manufacturing, logistics, or other operational environments is advantageous Demonstrated experience coaching and upskilling managers Ability to manage multiple priorities with a proactive, self-motivated approach Strong experience across employee relations, recruitment, succession planning, and change management Excellent communication skills, both written and verbal Enthusiastic, professional, adaptable, and innovative approach High attention to detail with a strong sense of personal accountability and commitment to quality
Mar 10, 2026
Full time
HR Advisor Location: North London Salary: £35k-£40k + Benefits The Company Our client is a leading organisation within the environmental services sector. Operating in a fast-paced, operational environment, they are seeking an experienced HR Advisor to join their team in a varied and hands-on generalist role. The Role As HR Advisor, you will act as a trusted partner to managers and colleagues, providing practical, expert HR support across the full employee lifecycle. Key responsibilities include: Providing expert HR advice to line managers and colleagues across a diverse range of employee relations cases Advising and supporting disciplinary, grievance, performance and absence matters from start to finish, providing practical HR advice and supporting reports and documentation. Coaching and partnering with line managers to improve consistency and confidence in applying HR policies Having excellent communication and relationship-building skills Playing an active role in engagement, wellbeing, and colleague relations across the site Supporting the delivery of site HR processes, including onboarding, policy governance, and absence management The Successful Candidate You will be a confident and proactive HR professional with strong generalist experience and a solid understanding of UK employment law. Ideally you will be in an HR Advisory position. Strong understanding of core HR processes, employment legislation, and best practiceCIPD qualified (or equivalent) is highly desirable Experience managing/supporting ER case management. Experience within renewables, engineering, manufacturing, logistics, or other operational environments is advantageous Demonstrated experience coaching and upskilling managers Ability to manage multiple priorities with a proactive, self-motivated approach Strong experience across employee relations, recruitment, succession planning, and change management Excellent communication skills, both written and verbal Enthusiastic, professional, adaptable, and innovative approach High attention to detail with a strong sense of personal accountability and commitment to quality
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Mar 10, 2026
Full time
Description Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Job Profile We are seeking a highly capable, influential, and hands on UK Regulatory Operations Manager to lead, shape, and embed regulatory and operational frameworks across the UK. The UK Regulatory Operations Manager is the first line, hands on lead for the UK entity, accountable for translating regulatory obligations into practical, consistently executed operational processes across Operational Resilience, Outsourcing, Third Party Risk Management (TPRM), and Business Wide Risk Assessments (BWRA). This role is both strategic and operational: the successful candidate must be confident engaging, challenging, with the ability to influence senior management and the 2nd Line of Defense, while simultaneously being willing and able to personally execute the operational work required to ensure high quality delivery across entities. The role will coordinate and influence (without direct ownership) harmonization of these frameworks across the Group's other entities in Europe, Gibraltar, and North America, supporting local COOs to adopt high standards and share best practice. This is a unique opportunity for a senior operator who enjoys both steering the agenda and doing the work-equally comfortable drafting a Board paper, mapping an onboarding workflow, reviewing an MSS service schedule, or preparing a compliance evidence pack. The ideal candidate is intellectually curious, commercially aware, operationally rigorous, and motivated by building a high performing, scalable, and compliant international operating model. Key Responsibilities UK Regulatory Operations Ownership Operational Resilience (UK): Own the UK cycle end to end (IBS identification/mapping, impact tolerances, scenario testing, remediation tracking, self assessments, MI/Board reporting). Outsourcing & TPRM (UK): Maintain the UK outsourcing register; ensure due diligence, criticality classification, ongoing monitoring, performance/SLA MI, and exit strategies are evidenced; coordinate with Procurement/Vendor Management and Legal. Business Wide Risk Assessment (UK): Lead the operational inputs and coordination, ensuring high quality data, cross functional engagement, and clear action ownership. Regulatory engagement (Ops topics): Act as the UK COO's delegate on operational regulatory matters; prepare concise, evidence based updates for ExCo/Board and respond to ad hoc requests. Operational Resilience - UK Lead, Group Influencer Lead the UK resilience self assessment, scenario test design/execution, findings and remediation. Map IBS dependencies across people, tech, data, premises, and third parties, linking to TPRM and exit plans. Provide templates, playbooks and test artefacts that other entities can adopt; facilitate cross entity dry runs and lessons learned. Outsourcing & TPRM - UK Owner Ensure UK contracts, DD packs, ongoing monitoring, performance MI, concentration risk and exit planning are operationalized in first line. Keep the UK Outsourcing Register accurate and audit ready; coordinate with second line for oversight and thematic reviews. Influence other entities to reuse UK artefacts (risk assessments, checklists, MI definitions) to drive consistency. Governance, MI & Reporting Produce clear, decision oriented MI for ExCo/Board (UK), including resilience status, outsourcing/TPRM health, BWRA progress, and material risks/issues. Chair/coordinate UK governance routines (service reviews with MSS, outsourcing reviews, resilience forums); contribute to group forums to drive alignment (not own them). Maintain traceable evidence packs for audits, assurance and regulatory queries. Hands on Delivery (UK) Draft/maintain SOPs, workflows, controls checklists, templates, and submission packs. Run process walkthroughs, data checks and root cause analyses; drive pragmatic fixes with Operations teams. Support high intensity periods (go lives, remediation, regulatory submissions) with sleeves rolled up execution. Senior Stakeholder Engagement & Communication Prepare senior management briefings, ExCo papers, Board ready operational updates. Present findings, risks, and recommendations clearly and persuasively. Influence leaders across Operations, Compliance, and MSS to adopt Group wide standards and best practices. Support strategic decision making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction. constraints. making by providing insight into operational readiness, regulatory change impacts, and cross jurisdiction constraints. Act as an escalation point for operational issues that have regulatory implications. Skills & Experience Required Regulatory/Technical Deep, practical expertise in Operational Resilience, Outsourcing/TPRM, and BWRA within regulated payments/FX or e money/banking environments. Demonstrated ability to convert regulation into operational process (evidence, MI, testing, registers, governance). Strong understanding of first line ownership vs. second line oversight and how to collaborate with Risk/Compliance. Leadership/Influence Credible with ExCo and COOs; able to challenge constructively and secure decisions. Operates independently with sound judgement; strong communicator able to produce board ready papers. Hands on operator who enjoys diving into detail to fix gaps and raise standards. Background 3+ years in Regulatory Operations / Operational Resilience / TPRM / Operational Risk (1LoD) within payments, FX, e money, or challenger banking. Track record preparing for audits/assurance and interacting with regulators on operational topics. Please note: This is a full time, permanent position based in our London office with an opportunity to work hybrid. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button. For company news, announcements and market insights, visit our News Hub. You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
Project & Programme Administrator Location: Gateshead Office-based Contract: Permanent Full-Time (Monday - Friday) Salary: 28,500 per annum (DOE) Start: ASAP / Immediate Summary Join our client, a thriving engineering organisation, as a Project & Programme Administrator ! You'll play a pivotal role in supporting diverse programmes and projects, working closely with Project Managers, Operations teams, and clients. If you're proactive, organised, and ready to make an impact, this is the role for you. Perks & Benefits Monday to Friday, 8:00 AM - 5:00 PM Full office-based role Includes a 30-minute unpaid lunch and two 15-minute unpaid breaks Free onsite parking 24 days annual leave + birthday off + public holidays Long service benefits, including pension contribution matching and extra annual leave Enhanced maternity and paternity pay Corporate rate private healthcare plan The Role As a Project & Programme Administrator, you will be at the heart of project coordination, ensuring programmes are accurately planned, resourced, and documented. Your input will be key in helping projects run smoothly, efficiently, and to schedule. Key Responsibilities Keep project schedules and key dates up to date and record weekly meeting notes. Capture weekly progress updates, lessons learned, and any planning changes. Maintain project trackers, Gantt charts, and client documentation. Manage weekly Change Requests (CRs) to ensure everything is accurate and complete. Plan weekly and longer-term labour requirements for all programmes. Communicate upcoming labour needs clearly to the teams. Keep track of where Operations and VMO2 teams are working. Take part in internal planning meetings to make sure resources are aligned. Lead client progress calls and provide structured programme updates. Keep track of project issues and feed them into client reporting. Send Practical Completion (PC) emails and handover documentation. Make sure all stakeholders are informed and aligned throughout the project. Upload and check CDM documentation and carry out regular compliance checks. Ensure EVision is set up correctly for each project. Record and manage received Purchase Orders (POs). Process Sales Order Confirmations. Attend resource and labour meetings to make sure delivery aligns with the programme. About You Previous experience as a Project Administrator, Programme Administrator, or in a similar coordination role Strong organisational and planning skills Confident communicator, comfortable liaising with internal teams and clients High attention to detail with excellent documentation skills Proficient in MS Office (Excel, Word, Outlook) and project tracking systems Please apply today!Please note that we are unable to provide individual feedback at this stage. If you are shortlisted, you will be contacted directly. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 10, 2026
Full time
Project & Programme Administrator Location: Gateshead Office-based Contract: Permanent Full-Time (Monday - Friday) Salary: 28,500 per annum (DOE) Start: ASAP / Immediate Summary Join our client, a thriving engineering organisation, as a Project & Programme Administrator ! You'll play a pivotal role in supporting diverse programmes and projects, working closely with Project Managers, Operations teams, and clients. If you're proactive, organised, and ready to make an impact, this is the role for you. Perks & Benefits Monday to Friday, 8:00 AM - 5:00 PM Full office-based role Includes a 30-minute unpaid lunch and two 15-minute unpaid breaks Free onsite parking 24 days annual leave + birthday off + public holidays Long service benefits, including pension contribution matching and extra annual leave Enhanced maternity and paternity pay Corporate rate private healthcare plan The Role As a Project & Programme Administrator, you will be at the heart of project coordination, ensuring programmes are accurately planned, resourced, and documented. Your input will be key in helping projects run smoothly, efficiently, and to schedule. Key Responsibilities Keep project schedules and key dates up to date and record weekly meeting notes. Capture weekly progress updates, lessons learned, and any planning changes. Maintain project trackers, Gantt charts, and client documentation. Manage weekly Change Requests (CRs) to ensure everything is accurate and complete. Plan weekly and longer-term labour requirements for all programmes. Communicate upcoming labour needs clearly to the teams. Keep track of where Operations and VMO2 teams are working. Take part in internal planning meetings to make sure resources are aligned. Lead client progress calls and provide structured programme updates. Keep track of project issues and feed them into client reporting. Send Practical Completion (PC) emails and handover documentation. Make sure all stakeholders are informed and aligned throughout the project. Upload and check CDM documentation and carry out regular compliance checks. Ensure EVision is set up correctly for each project. Record and manage received Purchase Orders (POs). Process Sales Order Confirmations. Attend resource and labour meetings to make sure delivery aligns with the programme. About You Previous experience as a Project Administrator, Programme Administrator, or in a similar coordination role Strong organisational and planning skills Confident communicator, comfortable liaising with internal teams and clients High attention to detail with excellent documentation skills Proficient in MS Office (Excel, Word, Outlook) and project tracking systems Please apply today!Please note that we are unable to provide individual feedback at this stage. If you are shortlisted, you will be contacted directly. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Surveyor Responsive Repairs 6-Month FTC £56,000 £60,000 South East London Build Recruitment are working with a resident-managed housing organisation to recruit an experienced Surveyor to support the delivery of responsive repairs and property maintenance services across a localised housing association in South East London. Reporting to the Responsive Repairs Manager, you ll manage responsive repairs contracts, oversee void works, control budgets, and handle a varied caseload including damp & mould, disrepair, fire door inspections, and complex repairs. You ll also monitor contractor performance, ensure compliance, and contribute to service improvements. Requirements: Proven surveying or property maintenance experience (social housing preferred) HNC/HND or equivalent in Building Surveying or Construction Strong diagnostic and specification skills Knowledge of building safety, compliance, and void inspections Confident communicator with good IT skills If you meet the requirements above and are available for a 6 month fixed term contract for a small housing association in a thriving London borough, we'd love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
Mar 10, 2026
Contractor
Surveyor Responsive Repairs 6-Month FTC £56,000 £60,000 South East London Build Recruitment are working with a resident-managed housing organisation to recruit an experienced Surveyor to support the delivery of responsive repairs and property maintenance services across a localised housing association in South East London. Reporting to the Responsive Repairs Manager, you ll manage responsive repairs contracts, oversee void works, control budgets, and handle a varied caseload including damp & mould, disrepair, fire door inspections, and complex repairs. You ll also monitor contractor performance, ensure compliance, and contribute to service improvements. Requirements: Proven surveying or property maintenance experience (social housing preferred) HNC/HND or equivalent in Building Surveying or Construction Strong diagnostic and specification skills Knowledge of building safety, compliance, and void inspections Confident communicator with good IT skills If you meet the requirements above and are available for a 6 month fixed term contract for a small housing association in a thriving London borough, we'd love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Head of Building Surveying, (Offices located in London, Luton, Torquay, Worcester & Hampshire). c 75,000 - c 85,000 + Bonus Package, Car Allowance, Pension, & Health Care We are currently working on behalf of Innovus Group, an established, well respected, and growing property company, with offices located across the country. Innovus have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK and currently looking to attract and recruit someone who can take on a senior role within the business as the Head of Building Surveying. This role will provide leadership, coaching and development to direct reports (often conducted remotely) as well as continuously improving service delivery and generating growth for the surveying business. Who we are looking to attract: Someone educated with a degree in Building Surveying. Holds membership to the RICS. Has excellent IT skills (NBS, MS Project Outlook, Word, Excel). Has experience of leading from the front and acting as a mentor to lesser experienced team members. Good technical writing, client-facing and communication skills. Ideally experience in Principal Designer. Experience of ECS (Emergency Call Systems specifically in specifications and tenders in advance of the analogue to digital switchover). This is a must-have due to this being a key part of the role. Experience of AOVs (Automated Opening Vents). General experience for fee quoting. About the role: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. If you are looking to take on a managerial role, you are a Chartered Building Surveyor, and would like to learn more, please click on the Apply Button today. Offices located London, Luton, Torquay, Worcester & Hampshire. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Mar 10, 2026
Full time
Head of Building Surveying, (Offices located in London, Luton, Torquay, Worcester & Hampshire). c 75,000 - c 85,000 + Bonus Package, Car Allowance, Pension, & Health Care We are currently working on behalf of Innovus Group, an established, well respected, and growing property company, with offices located across the country. Innovus have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK and currently looking to attract and recruit someone who can take on a senior role within the business as the Head of Building Surveying. This role will provide leadership, coaching and development to direct reports (often conducted remotely) as well as continuously improving service delivery and generating growth for the surveying business. Who we are looking to attract: Someone educated with a degree in Building Surveying. Holds membership to the RICS. Has excellent IT skills (NBS, MS Project Outlook, Word, Excel). Has experience of leading from the front and acting as a mentor to lesser experienced team members. Good technical writing, client-facing and communication skills. Ideally experience in Principal Designer. Experience of ECS (Emergency Call Systems specifically in specifications and tenders in advance of the analogue to digital switchover). This is a must-have due to this being a key part of the role. Experience of AOVs (Automated Opening Vents). General experience for fee quoting. About the role: Provide leadership and direction to Innovus Surveyors fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Oversee the planning, execution, and completion of surveying projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with project managers and teams to deliver successful surveying outcomes. Maintain a high level of technical expertise in surveying methodologies, tools, and technologies. Ensure that the surveying team is equipped with the latest tools and resources. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all surveying projects comply with legal requirements. Identify and mitigate potential risks associated with surveying projects, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects. If you are looking to take on a managerial role, you are a Chartered Building Surveyor, and would like to learn more, please click on the Apply Button today. Offices located London, Luton, Torquay, Worcester & Hampshire. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Product Development Manager Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary: £(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Development Manager (7+ years in Product Development) to lead their product development function across their high-performance protective workwear ranges. This role combines people leadership, technical expertise, and hands-on product ownership, with specific responsibility for our Flame Resistant (FR) and Electric Arc ranges, and potential oversight of the Evolution range, which represents Pulsar's most highly specified and feature-led products. You will manage and support a team of Product Developers, ensuring products are developed to the highest standards of performance, compliance, quality, and commercial viability, while maintaining robust critical paths and on-time delivery. Key Responsibilities Product Development Leadership Lead, mentor, and manage a team of Product Developers, overseeing day-to-day workload, priorities, and performance. Ensure Product Developers are effectively delivering their responsibilities across product research, development, testing, certification, and bulk production. Supporting Head of PECS in best practice standards for product development processes, documentation, and technical accuracy. Support the professional development of the Product Development team through coaching, feedback, and knowledge sharing. Range Ownership & Technical Expertise Take direct ownership of Pulsar's FR and Electric Arc product ranges, acting as the technical authority throughout development and production. Oversee the Evolution range, ensuring highly specified, feature-rich products meet performance, compliance, and commercial requirements. Ensure all products are fit for purpose, meet relevant industry standards, and align with brand positioning and customer expectations. Lead technical decision-making for complex products, materials, constructions, and performance requirements. Product Research & Innovation Drive innovation across assigned ranges through market research, competitor analysis, and exploration of new materials, technologies, and garment features. Work closely with fabric mills and suppliers to source and develop materials that improve performance, durability, sustainability, and cost efficiency. Oversee fabric treatments and advanced garment technologies where required. Ensure cost prices are reviewed and managed to achieve margin targets across all ranges. Identify and mitigate technical risks early in the development process, ensuring compliance and on-time delivery. Critical Path & Delivery Management Manage the product critical paths across all ranges, ensuring Product Developers maintain agreed timelines. Monitor progress across sampling, testing, certification, and production, proactively addressing risks, delays, and bottlenecks. Provide accurate weekly updates to the Head PECS on development status, risks, and mitigation plans. Implement changing prioritises as required by the Head of PECS. Ensure cross-functional alignment with Operations, Sales, and Marketing to support successful product launches. Product Documentation & Specification Oversee the creation and accuracy of all product documentation, including BOMs, technical files, test reports, and certification documentation. Ensure consistency and accuracy of specifications, labelling, and compliance documentation across all ranges. Support and review sampling, fit sessions, and pre-production approvals where required, particularly for complex or high-risk products. Ensure robust version control and data accuracy across product documentation. Standards, Compliance & Ethics Ensure all products comply with relevant standards including EN ISO 20471, RIS 3279 TOM, EN 343, ISO 13688, and applicable FR and Electric Arc standards. Maintain strong working relationships with testing houses and certification bodies. Monitor changes in standards and regulations, assessing impact and leading implementation across existing and future products. Work closely with the Head of PECS to ensure products align with Pulsar's ethical, sustainability, and compliance commitments. Supply Chain & External Collaboration Support the identification, onboarding, and qualification of new factory partners and suppliers. Maintain strong technical relationships with global factories to ensure manufacturing accuracy and product consistency. Work with external trim and component suppliers on new developments and innovations. Support continuous improvement initiatives across the supply chain. Cross-Functional Collaboration Act as a key technical interface between Product Development and Sales, Marketing, and Operations. Support Marketing with technical product information, ensuring accuracy and alignment with launch plans. Participate in sales meetings, product sign-off sessions, and internal presentations as required. Skills & Experience Proven experience in a senior Product Development role within protective workwear. Demonstrable expertise in FR and Electric Arc protective garments (essential). Strong understanding of relevant EN standards, certification processes, and technical file submission. Experience managing and developing Product Developers or similar technical teams. In-depth knowledge of textile performance, fabric and trim testing, and garment construction for protective wear. Commercially aware, with experience managing costs, margins, and product viability. Experience working with global supply chains, including Asia, China, and Europe. Strong organisational and leadership skills, with the ability to manage multiple ranges and complex critical paths. Confident communicator, able to work effectively with senior stakeholders, suppliers, and external partners. High attention to detail and a proactive approach to risk management and continuous improvement. Strong interest in sustainability, compliance, and ethical product development. Benefits: 25 days holiday (plus an additional 5 days after 10 years service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
Mar 10, 2026
Full time
Product Development Manager Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary: £(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Development Manager (7+ years in Product Development) to lead their product development function across their high-performance protective workwear ranges. This role combines people leadership, technical expertise, and hands-on product ownership, with specific responsibility for our Flame Resistant (FR) and Electric Arc ranges, and potential oversight of the Evolution range, which represents Pulsar's most highly specified and feature-led products. You will manage and support a team of Product Developers, ensuring products are developed to the highest standards of performance, compliance, quality, and commercial viability, while maintaining robust critical paths and on-time delivery. Key Responsibilities Product Development Leadership Lead, mentor, and manage a team of Product Developers, overseeing day-to-day workload, priorities, and performance. Ensure Product Developers are effectively delivering their responsibilities across product research, development, testing, certification, and bulk production. Supporting Head of PECS in best practice standards for product development processes, documentation, and technical accuracy. Support the professional development of the Product Development team through coaching, feedback, and knowledge sharing. Range Ownership & Technical Expertise Take direct ownership of Pulsar's FR and Electric Arc product ranges, acting as the technical authority throughout development and production. Oversee the Evolution range, ensuring highly specified, feature-rich products meet performance, compliance, and commercial requirements. Ensure all products are fit for purpose, meet relevant industry standards, and align with brand positioning and customer expectations. Lead technical decision-making for complex products, materials, constructions, and performance requirements. Product Research & Innovation Drive innovation across assigned ranges through market research, competitor analysis, and exploration of new materials, technologies, and garment features. Work closely with fabric mills and suppliers to source and develop materials that improve performance, durability, sustainability, and cost efficiency. Oversee fabric treatments and advanced garment technologies where required. Ensure cost prices are reviewed and managed to achieve margin targets across all ranges. Identify and mitigate technical risks early in the development process, ensuring compliance and on-time delivery. Critical Path & Delivery Management Manage the product critical paths across all ranges, ensuring Product Developers maintain agreed timelines. Monitor progress across sampling, testing, certification, and production, proactively addressing risks, delays, and bottlenecks. Provide accurate weekly updates to the Head PECS on development status, risks, and mitigation plans. Implement changing prioritises as required by the Head of PECS. Ensure cross-functional alignment with Operations, Sales, and Marketing to support successful product launches. Product Documentation & Specification Oversee the creation and accuracy of all product documentation, including BOMs, technical files, test reports, and certification documentation. Ensure consistency and accuracy of specifications, labelling, and compliance documentation across all ranges. Support and review sampling, fit sessions, and pre-production approvals where required, particularly for complex or high-risk products. Ensure robust version control and data accuracy across product documentation. Standards, Compliance & Ethics Ensure all products comply with relevant standards including EN ISO 20471, RIS 3279 TOM, EN 343, ISO 13688, and applicable FR and Electric Arc standards. Maintain strong working relationships with testing houses and certification bodies. Monitor changes in standards and regulations, assessing impact and leading implementation across existing and future products. Work closely with the Head of PECS to ensure products align with Pulsar's ethical, sustainability, and compliance commitments. Supply Chain & External Collaboration Support the identification, onboarding, and qualification of new factory partners and suppliers. Maintain strong technical relationships with global factories to ensure manufacturing accuracy and product consistency. Work with external trim and component suppliers on new developments and innovations. Support continuous improvement initiatives across the supply chain. Cross-Functional Collaboration Act as a key technical interface between Product Development and Sales, Marketing, and Operations. Support Marketing with technical product information, ensuring accuracy and alignment with launch plans. Participate in sales meetings, product sign-off sessions, and internal presentations as required. Skills & Experience Proven experience in a senior Product Development role within protective workwear. Demonstrable expertise in FR and Electric Arc protective garments (essential). Strong understanding of relevant EN standards, certification processes, and technical file submission. Experience managing and developing Product Developers or similar technical teams. In-depth knowledge of textile performance, fabric and trim testing, and garment construction for protective wear. Commercially aware, with experience managing costs, margins, and product viability. Experience working with global supply chains, including Asia, China, and Europe. Strong organisational and leadership skills, with the ability to manage multiple ranges and complex critical paths. Confident communicator, able to work effectively with senior stakeholders, suppliers, and external partners. High attention to detail and a proactive approach to risk management and continuous improvement. Strong interest in sustainability, compliance, and ethical product development. Benefits: 25 days holiday (plus an additional 5 days after 10 years service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
