Technical Support and Spares Manager Department: Installation, Service & Spares Reports to: Operations Manager Location: Leeds Salary: £28,000 £32,000 (depending on experience) Working Hours: Monday to Friday, 08 30 About the Role I am seeking a highly organised and proactive Technical Support and Spares Manager to join My Leeds based Client in their Installation, Service & Spares team. This role is central to ensuring the smooth coordination of field operations, efficient management of parts and inventory, and delivery of excellent customer service. You will act as a key link between customers, engineers, and suppliers supporting daily operations through effective scheduling, accurate order processing, and strong administrative control. Key Responsibilities 1. Scheduling & Coordination Plan and schedule installations, service visits, and repairs Allocate jobs to engineers based on availability, location, and skillset Ensure efficient use of resources and timely job completion 2. Customer Service Act as the first point of contact for customer enquiries Log service requests, breakdowns, and warranty issues accurately Keep customers informed of appointments, delays, and progress Handle queries professionally, escalating where necessary 3. Spares & Parts Administration Process orders for spare parts and components Pack and dispatch parts for web and mail orders Liaise with suppliers regarding availability and lead times Track parts required for upcoming jobs Maintain accurate inventory and stock records Assist with deliveries and loading Engineers vans with products 4. Data & System Management Maintain internal systems with accurate, up-to-date information Raise job sheets, completion records, and invoices Submit completion documentation to relevant stakeholders and portals (including health & safety and building control certification) 5. Staff Management Assess and review engineers skills, knowledge, and training needs Coordinate and implement training and development plans Support ongoing professional development within the team Skills & Experience Essential: Strong organisational and time management skills Excellent written and verbal communication Good IT skills (Microsoft Office; CRM or scheduling systems) Ability to multitask and prioritise in a fast-paced environment High attention to detail and accuracy Desirable: Experience in service, logistics, or construction environments Experience scheduling engineers or field-based teams Knowledge of garage doors, automation systems, or similar products Experience with stock or parts management Personal Attributes Proactive and solution-focused Calm under pressure Customer-oriented approach Team player with a flexible mindset
May 04, 2026
Full time
Technical Support and Spares Manager Department: Installation, Service & Spares Reports to: Operations Manager Location: Leeds Salary: £28,000 £32,000 (depending on experience) Working Hours: Monday to Friday, 08 30 About the Role I am seeking a highly organised and proactive Technical Support and Spares Manager to join My Leeds based Client in their Installation, Service & Spares team. This role is central to ensuring the smooth coordination of field operations, efficient management of parts and inventory, and delivery of excellent customer service. You will act as a key link between customers, engineers, and suppliers supporting daily operations through effective scheduling, accurate order processing, and strong administrative control. Key Responsibilities 1. Scheduling & Coordination Plan and schedule installations, service visits, and repairs Allocate jobs to engineers based on availability, location, and skillset Ensure efficient use of resources and timely job completion 2. Customer Service Act as the first point of contact for customer enquiries Log service requests, breakdowns, and warranty issues accurately Keep customers informed of appointments, delays, and progress Handle queries professionally, escalating where necessary 3. Spares & Parts Administration Process orders for spare parts and components Pack and dispatch parts for web and mail orders Liaise with suppliers regarding availability and lead times Track parts required for upcoming jobs Maintain accurate inventory and stock records Assist with deliveries and loading Engineers vans with products 4. Data & System Management Maintain internal systems with accurate, up-to-date information Raise job sheets, completion records, and invoices Submit completion documentation to relevant stakeholders and portals (including health & safety and building control certification) 5. Staff Management Assess and review engineers skills, knowledge, and training needs Coordinate and implement training and development plans Support ongoing professional development within the team Skills & Experience Essential: Strong organisational and time management skills Excellent written and verbal communication Good IT skills (Microsoft Office; CRM or scheduling systems) Ability to multitask and prioritise in a fast-paced environment High attention to detail and accuracy Desirable: Experience in service, logistics, or construction environments Experience scheduling engineers or field-based teams Knowledge of garage doors, automation systems, or similar products Experience with stock or parts management Personal Attributes Proactive and solution-focused Calm under pressure Customer-oriented approach Team player with a flexible mindset
Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience. The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence. KEY RESPONSIBILITIES Support the General Manager in the operational management of a large, multi-tenanted commercial office building Deputise for the General Manager as required, maintaining continuity of service delivery and stakeholder engagement Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks Act as a key point of contact for occupiers and the client, maintaining strong professional relationships Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works Utilise CAFM systems to manage asset data, compliance records, and maintenance activities PERSON SPECIFICATION The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous. "If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert."
May 04, 2026
Full time
Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience. The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence. KEY RESPONSIBILITIES Support the General Manager in the operational management of a large, multi-tenanted commercial office building Deputise for the General Manager as required, maintaining continuity of service delivery and stakeholder engagement Take a leading role in the management of M&E services across the asset, ensuring optimal performance and reliability Oversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevity Manage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systems Lead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budget Act as a key interface between contractors, consultants, and stakeholders on all technical and project-related matters Ensure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standards Manage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarks Act as a key point of contact for occupiers and the client, maintaining strong professional relationships Support service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project works Utilise CAFM systems to manage asset data, compliance records, and maintenance activities PERSON SPECIFICATION The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous. "If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert."
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
May 04, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. Due to the success of our delivery we are looking for Advocates to join our team in the North Ayrshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website. About the role This is an exciting opportunity for Advocates to join and shape this service covering North Ayrshire area. Your role will require you to travel to locations such as clients homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. About you Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. You should have worked or volunteered in health, social care, welfare, support services, education or young person s services, or advice and guidance. How will you make a difference? You will be responsible for ensuring the individual s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. You will work resourcefully and collaboratively with the individuals you support. You ll be creative in your approach to empower our clients by ensuring you meaningfully explain people s options and rights to them. You ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Flexible working How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications; Midnight on 14 May 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date. Don t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
May 04, 2026
Full time
Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. Due to the success of our delivery we are looking for Advocates to join our team in the North Ayrshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website. About the role This is an exciting opportunity for Advocates to join and shape this service covering North Ayrshire area. Your role will require you to travel to locations such as clients homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. About you Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. You should have worked or volunteered in health, social care, welfare, support services, education or young person s services, or advice and guidance. How will you make a difference? You will be responsible for ensuring the individual s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. You will work resourcefully and collaboratively with the individuals you support. You ll be creative in your approach to empower our clients by ensuring you meaningfully explain people s options and rights to them. You ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Flexible working How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications; Midnight on 14 May 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date. Don t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 04, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Passenger Services Manager Location: London Heathrow Airport Reporting to: Head of Operations About the Role Arnett International is working in partnership with a leading aviation services provider to appoint a Passenger Services Manager at Heathrow. Operating within a high-volume, safety-critical environment, this role will lead a large-scale Passenger Services operation, delivering safe, efficient and high-quality services to airline customers while balancing performance, service and cost. Key Responsibilities Lead a c.300-strong Passenger Services team, supported by 4 Shift Leads Build a strong leadership culture focused on accountability, engagement and continuous improvement Develop and manage strategic airline customer relationships Drive SLA performance, balancing cost, quality and service delivery Represent the business in senior customer forums and contract discussions Take full accountability for operational performance, safety and compliance Embed continuous improvement and monitor service quality, audits and feedback Manage budgets, labour costs and resource planning in line with demand and schedules Foster a positive, inclusive and high-performing team culture Champion safety, wellbeing and a strong just culture approach Maintain effective employee and union relationships What Success Looks Like Strong, trusted airline partnerships Stable, high-performing leadership team Improved service quality, efficiency and customer satisfaction Safe, compliant operation with a proactive improvement culture About You Senior operational leadership experience within aviation, ground handling or complex service environments Proven ability to lead large, multi-layered teams Commercially astute with strong financial and cost control capability Confident stakeholder manager, with experience in unionised environments
May 04, 2026
Full time
Passenger Services Manager Location: London Heathrow Airport Reporting to: Head of Operations About the Role Arnett International is working in partnership with a leading aviation services provider to appoint a Passenger Services Manager at Heathrow. Operating within a high-volume, safety-critical environment, this role will lead a large-scale Passenger Services operation, delivering safe, efficient and high-quality services to airline customers while balancing performance, service and cost. Key Responsibilities Lead a c.300-strong Passenger Services team, supported by 4 Shift Leads Build a strong leadership culture focused on accountability, engagement and continuous improvement Develop and manage strategic airline customer relationships Drive SLA performance, balancing cost, quality and service delivery Represent the business in senior customer forums and contract discussions Take full accountability for operational performance, safety and compliance Embed continuous improvement and monitor service quality, audits and feedback Manage budgets, labour costs and resource planning in line with demand and schedules Foster a positive, inclusive and high-performing team culture Champion safety, wellbeing and a strong just culture approach Maintain effective employee and union relationships What Success Looks Like Strong, trusted airline partnerships Stable, high-performing leadership team Improved service quality, efficiency and customer satisfaction Safe, compliant operation with a proactive improvement culture About You Senior operational leadership experience within aviation, ground handling or complex service environments Proven ability to lead large, multi-layered teams Commercially astute with strong financial and cost control capability Confident stakeholder manager, with experience in unionised environments
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
May 04, 2026
Full time
Paid Emails Work From Home Immediate Start - Earn Extra Money In Your Spare Time We are currently looking for members to start working online and from home - flexible hours. All you need is a smartphone, tablet or laptop to get involved. Opinion Groups UK could help you earn extra income to put towards whatever you like by completing Competitions, Offers, Games and Emails from some of the UK s top brands. Earn cash from paid emails, paid surveys, data entry, market research and more. Remote / Work from home Immediate start No experience needed Suitable for full time, part time, evening and weekend workers or anyone looking for temporary/extra income. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers. Also retired, unemployed, school leavers, students about to graduate and trainee apprenticeship. So whether you're an admin, PA, credit controller, receptionist, carer, teacher, nurse, barista, cleaner, delivery driver, estate agent, advisor, chef, manager, store assistant, executive, social worker, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the offers you choose to complete. Click Apply Now to get started!
Job Title: Responsible Individual Specialism: Children's Residential Care Location: London, UK Salary: £80,000.00 annually Type: Full-time or Part-time We are seeking a dynamic and experienced Responsible Individual to join our team in London, UK. This is an exciting opportunity to work within a supportive environment dedicated to improving the lives of children and young people in residential care. We pride ourselves on maintaining high standards and a nurturing culture that promotes professional growth and development. In this vital role, you will earn a competitive salary of £80,000.00 annually. You will also have the flexibility to work full time or part time, which is just one of the many perks of this position. Perks and benefits: Work flexibility: Enjoy full-time or part-time options to support your work-life balance. Professional development: Access comprehensive programmes to enhance your skills and career progression. Supportive environment: Join a collaborative and innovative team culture. Employee wellness: Benefit from wellness programmes designed to support your health and wellbeing. What you will do: Act as the statutory Responsible Individual under the Children's Homes (England) Regulations 2015, ensuring full regulatory compliance and readiness for Ofsted inspection. Provide strategic oversight and governance across multiple children's homes, monitoring quality of care, safeguarding, and performance. Line manage and support Registered Managers, ensuring effective leadership, staffing, and service delivery within each home. Lead on safeguarding and risk management, ensuring robust responses to incidents, allegations, and regulatory concerns. Person Specification Qualifications: Level 5 Diploma in Leadership for Health and Social Care (Children and Young People) or equivalent Relevant professional qualification in social care (desirable) Evidence of continued professional development Registration and Compliance: In-depth knowledge of Children's Homes (England) Regulations 2015, Care Standards Act 2000, and safeguarding and Ofsted frameworks Enhanced DBS clearance Key Skills: Strong strategic leadership and governance capability Advanced knowledge of children's residential care and safeguarding Ability to oversee multiple services and drive quality improvement Excellent stakeholder management and regulatory engagement skills Strong analytical and decision-making ability Experience: Significant experience within children's residential care, ideally at Registered Manager or senior leadership level Experience managing or overseeing multiple homes or services Proven track record of achieving Good or Outstanding Ofsted outcomes Experience working with local authorities and regulatory bodies London offers a vibrant and dynamic backdrop for your career. With its rich history, diverse cultural scene, and endless opportunities for personal and professional growth, it's a fantastic place to live and work. Join us and make a difference in one of the world's most exciting cities. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an 'Excellent' rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience. Apply now to join the Responsible Individual team in London and take the next step in your career with Sanctuary Personnel.
May 04, 2026
Full time
Job Title: Responsible Individual Specialism: Children's Residential Care Location: London, UK Salary: £80,000.00 annually Type: Full-time or Part-time We are seeking a dynamic and experienced Responsible Individual to join our team in London, UK. This is an exciting opportunity to work within a supportive environment dedicated to improving the lives of children and young people in residential care. We pride ourselves on maintaining high standards and a nurturing culture that promotes professional growth and development. In this vital role, you will earn a competitive salary of £80,000.00 annually. You will also have the flexibility to work full time or part time, which is just one of the many perks of this position. Perks and benefits: Work flexibility: Enjoy full-time or part-time options to support your work-life balance. Professional development: Access comprehensive programmes to enhance your skills and career progression. Supportive environment: Join a collaborative and innovative team culture. Employee wellness: Benefit from wellness programmes designed to support your health and wellbeing. What you will do: Act as the statutory Responsible Individual under the Children's Homes (England) Regulations 2015, ensuring full regulatory compliance and readiness for Ofsted inspection. Provide strategic oversight and governance across multiple children's homes, monitoring quality of care, safeguarding, and performance. Line manage and support Registered Managers, ensuring effective leadership, staffing, and service delivery within each home. Lead on safeguarding and risk management, ensuring robust responses to incidents, allegations, and regulatory concerns. Person Specification Qualifications: Level 5 Diploma in Leadership for Health and Social Care (Children and Young People) or equivalent Relevant professional qualification in social care (desirable) Evidence of continued professional development Registration and Compliance: In-depth knowledge of Children's Homes (England) Regulations 2015, Care Standards Act 2000, and safeguarding and Ofsted frameworks Enhanced DBS clearance Key Skills: Strong strategic leadership and governance capability Advanced knowledge of children's residential care and safeguarding Ability to oversee multiple services and drive quality improvement Excellent stakeholder management and regulatory engagement skills Strong analytical and decision-making ability Experience: Significant experience within children's residential care, ideally at Registered Manager or senior leadership level Experience managing or overseeing multiple homes or services Proven track record of achieving Good or Outstanding Ofsted outcomes Experience working with local authorities and regulatory bodies London offers a vibrant and dynamic backdrop for your career. With its rich history, diverse cultural scene, and endless opportunities for personal and professional growth, it's a fantastic place to live and work. Join us and make a difference in one of the world's most exciting cities. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an 'Excellent' rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience. Apply now to join the Responsible Individual team in London and take the next step in your career with Sanctuary Personnel.
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
May 04, 2026
Full time
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
Transformation Management Office Manager (TMO) PMO Customer Service Transformation Bucks Hybrid 600/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Transformation Management Office Manager to join them and provide support to a Customer Service Transformation project. This role sits at the heart of programme execution, providing governance, financial control, benefits tracking, and delivery assurance across multiple interdependent workstreams. Your role will ensure that the CST operates with pace, discipline, and transparency - translating complex transformation activity into clear executive insight and actionable decision-making. Required Key Skills & Experience: Proven experience as a PMO / TMO Previous experience working on a Customer Service Transformation project (desirable) Governance and project tracking Proficient in PowerPoint Benefits tracking Excellent communication and stakeholder management skills Ability to articulate complex narratives to senior stakeholders Location: Buckinghamshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 600/d Inside IR35 (Via umbrella) If you're an experienced Transformation Management Office PMO with experience in supporting Customer Tranformation projects, we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 04, 2026
Contractor
Transformation Management Office Manager (TMO) PMO Customer Service Transformation Bucks Hybrid 600/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Transformation Management Office Manager to join them and provide support to a Customer Service Transformation project. This role sits at the heart of programme execution, providing governance, financial control, benefits tracking, and delivery assurance across multiple interdependent workstreams. Your role will ensure that the CST operates with pace, discipline, and transparency - translating complex transformation activity into clear executive insight and actionable decision-making. Required Key Skills & Experience: Proven experience as a PMO / TMO Previous experience working on a Customer Service Transformation project (desirable) Governance and project tracking Proficient in PowerPoint Benefits tracking Excellent communication and stakeholder management skills Ability to articulate complex narratives to senior stakeholders Location: Buckinghamshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 600/d Inside IR35 (Via umbrella) If you're an experienced Transformation Management Office PMO with experience in supporting Customer Tranformation projects, we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Team Leader Coventry & Warwickshire (with hybrid working and travel to hospitals, the community and monthly meetings in Coventry) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Team Leader to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £34,680 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers If you're an experienced welfare benefits adviser with strong team leadership skills and the ability to support complex casework, this is your chance to join our client's trusted organisation. You'll have the chance to shape a service that keeps clients' dignity, wellbeing and individual needs at its heart, positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Team Leader, you will lead a compassionate advice service supporting people affected by cancer, ensuring they receive high-quality, specialist guidance throughout every stage of their journey. You will oversee and support a team of Frontline Specialist Advisors, managing performance, workflow and service delivery while providing coaching, mentoring and technical expertise across welfare benefits, financial wellbeing, housing and related issues. Alongside this, you will help shape tailored support plans, maintain strong partnerships with healthcare and community organisations, and ensure seamless referrals so clients receive the right support at the right time. You will also contribute to service development, safeguarding, and continuous improvement, always keeping the needs, dignity and wellbeing of clients at the heart of your work. Additionally, you will: - Provide specialist advice and guidance on complex cases - Oversee service delivery across face-to-face, telephone and digital channels - Maintain accurate case records and ensure GDPR compliance - Deliver and support training and ongoing professional development - Identify safeguarding concerns and ensure appropriate action is taken - Contribute to social policy work and raise awareness of client issues About You To be considered as a Team Leader, you will need: - Significant experience in welfare benefits advice and casework - Experience supervising or leading staff in an advisory setting - Experience working across multiple channels (face-to-face, phone, email) - Experience with case management systems - The ability to manage complex cases and support others with casework - Excellent communication, negotiation, and interpersonal skills - Strong empathy and the ability to work with vulnerable clients Please note, this role requires an Enhanced DBS check. The closing date for this role is 12th May 2026. Other organisations may call this role Advice Team Leader, Welfare Advice Team Leader, Advice Services Manager, Advice Service Team Leader, Casework Team Leader, Senior Casework Advisor, Frontline Services Manager, or Specialist Advice Team Leader. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a meaningful impact as a Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 04, 2026
Full time
Team Leader Coventry & Warwickshire (with hybrid working and travel to hospitals, the community and monthly meetings in Coventry) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Team Leader to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £34,680 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers If you're an experienced welfare benefits adviser with strong team leadership skills and the ability to support complex casework, this is your chance to join our client's trusted organisation. You'll have the chance to shape a service that keeps clients' dignity, wellbeing and individual needs at its heart, positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Team Leader, you will lead a compassionate advice service supporting people affected by cancer, ensuring they receive high-quality, specialist guidance throughout every stage of their journey. You will oversee and support a team of Frontline Specialist Advisors, managing performance, workflow and service delivery while providing coaching, mentoring and technical expertise across welfare benefits, financial wellbeing, housing and related issues. Alongside this, you will help shape tailored support plans, maintain strong partnerships with healthcare and community organisations, and ensure seamless referrals so clients receive the right support at the right time. You will also contribute to service development, safeguarding, and continuous improvement, always keeping the needs, dignity and wellbeing of clients at the heart of your work. Additionally, you will: - Provide specialist advice and guidance on complex cases - Oversee service delivery across face-to-face, telephone and digital channels - Maintain accurate case records and ensure GDPR compliance - Deliver and support training and ongoing professional development - Identify safeguarding concerns and ensure appropriate action is taken - Contribute to social policy work and raise awareness of client issues About You To be considered as a Team Leader, you will need: - Significant experience in welfare benefits advice and casework - Experience supervising or leading staff in an advisory setting - Experience working across multiple channels (face-to-face, phone, email) - Experience with case management systems - The ability to manage complex cases and support others with casework - Excellent communication, negotiation, and interpersonal skills - Strong empathy and the ability to work with vulnerable clients Please note, this role requires an Enhanced DBS check. The closing date for this role is 12th May 2026. Other organisations may call this role Advice Team Leader, Welfare Advice Team Leader, Advice Services Manager, Advice Service Team Leader, Casework Team Leader, Senior Casework Advisor, Frontline Services Manager, or Specialist Advice Team Leader. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to make a meaningful impact as a Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme - dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer's Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer's Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor Proven experience in Project Management and/or Quantity Surveyor roles Strong technical knowledge of cost management, contracts, and procurement Confident communicator, comfortable leading meetings and negotiations Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement Able to manage multiple projects and priorities effectively Professional qualification (RICS preferred), or working towards Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
May 04, 2026
Full time
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme - dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer's Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer's Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor Proven experience in Project Management and/or Quantity Surveyor roles Strong technical knowledge of cost management, contracts, and procurement Confident communicator, comfortable leading meetings and negotiations Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement Able to manage multiple projects and priorities effectively Professional qualification (RICS preferred), or working towards Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
CAD / BIM Operator (Building Services) Office-Based Hybrid London Hybrid Post-probation £35,000 - £43,000 DOE Market Leading Consultancy A market leading client is seeking an experienced CAD / BIM Operator to join their well-established, multidisciplinary engineering consultancy with a strong reputation in M&E design, EHS advisory, and sustainability services. With over three decades of delivering high-quality projects across the UK and internationally, this is an excellent opportunity to join a growing team and contribute to impactful projects in the building services sector. Overview This role focuses on producing and coordinating 2D AutoCAD drawings within a building services environment and working with tools such as Revit and BIM workflows. You will play a critical role in supporting multidisciplinary project teams and ensuring the delivery of accurate, high-quality technical drawings that meet UK standards. Benefits Competitive Salary : Typically in the range of £35,000 to £43,000, depending on experience. Flexible Working : Hybrid working arrangements after the settling-in period (up to 2 days from home) and flexible hours with later start/finish options. Convenient Location : On-site parking available for office-based days. Professional Growth : Opportunity to work alongside highly experienced engineers on diverse, high-quality projects. Collaborative Environment : Be part of a supportive and innovative team within a consultancy with a long-standing industry presence. Day-to-Day Collaborate with engineers to create and refine technical drawings. Review and update existing documentation to ensure accuracy and compliance. Work on multidisciplinary projects, contributing to the design and coordination process. Transition between office-based and hybrid working arrangements after the initial onboarding period. Responsibilities As a CAD / BIM Operator, your key responsibilities will include: Converting engineering schematics into precise and accurate technical drawings. Reviewing and identifying issues within documentation to ensure compliance with UK building services standards. Amending and improving drawing outputs to meet project requirements. Supporting multidisciplinary project teams with CAD and BIM expertise. Collaborating with engineers and project managers to ensure seamless project delivery. Qualifications To excel in this role, you should possess the following: Proven experience in AutoCAD (2D) within a building services environment. Working knowledge of Revit and BIM workflows . A solid understanding of UK building services standards and regulations. The ability to interpret engineering schematics and produce high-quality technical drawings. Strong attention to detail and a problem-solving mindset. Why Join This is your chance to join a consultancy with a strong technical reputation and a history of delivering exceptional projects. You'll have the opportunity to work on diverse and challenging assignments while developing your skills in a collaborative and forward-thinking environment. Interested? If you're ready to take the next step in your career, we'd love to hear from you. Get in touch for a confidential discussion or apply today!
May 04, 2026
Full time
CAD / BIM Operator (Building Services) Office-Based Hybrid London Hybrid Post-probation £35,000 - £43,000 DOE Market Leading Consultancy A market leading client is seeking an experienced CAD / BIM Operator to join their well-established, multidisciplinary engineering consultancy with a strong reputation in M&E design, EHS advisory, and sustainability services. With over three decades of delivering high-quality projects across the UK and internationally, this is an excellent opportunity to join a growing team and contribute to impactful projects in the building services sector. Overview This role focuses on producing and coordinating 2D AutoCAD drawings within a building services environment and working with tools such as Revit and BIM workflows. You will play a critical role in supporting multidisciplinary project teams and ensuring the delivery of accurate, high-quality technical drawings that meet UK standards. Benefits Competitive Salary : Typically in the range of £35,000 to £43,000, depending on experience. Flexible Working : Hybrid working arrangements after the settling-in period (up to 2 days from home) and flexible hours with later start/finish options. Convenient Location : On-site parking available for office-based days. Professional Growth : Opportunity to work alongside highly experienced engineers on diverse, high-quality projects. Collaborative Environment : Be part of a supportive and innovative team within a consultancy with a long-standing industry presence. Day-to-Day Collaborate with engineers to create and refine technical drawings. Review and update existing documentation to ensure accuracy and compliance. Work on multidisciplinary projects, contributing to the design and coordination process. Transition between office-based and hybrid working arrangements after the initial onboarding period. Responsibilities As a CAD / BIM Operator, your key responsibilities will include: Converting engineering schematics into precise and accurate technical drawings. Reviewing and identifying issues within documentation to ensure compliance with UK building services standards. Amending and improving drawing outputs to meet project requirements. Supporting multidisciplinary project teams with CAD and BIM expertise. Collaborating with engineers and project managers to ensure seamless project delivery. Qualifications To excel in this role, you should possess the following: Proven experience in AutoCAD (2D) within a building services environment. Working knowledge of Revit and BIM workflows . A solid understanding of UK building services standards and regulations. The ability to interpret engineering schematics and produce high-quality technical drawings. Strong attention to detail and a problem-solving mindset. Why Join This is your chance to join a consultancy with a strong technical reputation and a history of delivering exceptional projects. You'll have the opportunity to work on diverse and challenging assignments while developing your skills in a collaborative and forward-thinking environment. Interested? If you're ready to take the next step in your career, we'd love to hear from you. Get in touch for a confidential discussion or apply today!
Are you a passionate leader who thrives on delivering outstanding customer experiences and driving operational excellence? We re looking for a dynamic Customer Services Manager to lead a high-performing team and shape the future of customer engagement within a fast-paced environment. On offer: Competitive salary 25 days + bank holidays Enhanced company pension Excellent learning and development opportunities The Opportunity This role offers the chance to take ownership of a customer services function, enhancing performance, strengthening relationships, and leading transformational change. You ll play a key role in improving processes, developing people, and ensuring customers receive a consistently exceptional service. What You ll Be Doing Lead, coach, and develop a customer services team, fostering a culture of accountability and continuous improvement Act as the primary escalation point for customer and internal queries, ensuring swift and effective resolution Drive service transformation initiatives, introducing smarter and more efficient ways of working Collaborate closely with internal teams including Supply Chain, Production, and Commercial functions Oversee export processes and documentation, ensuring compliance and readiness for audits Manage onboarding, training, and ongoing development to build a multi-skilled, high-performing team Maintain and improve systems and data accuracy across CRM and order processes Monitor budgets and identify opportunities to improve efficiency and add value Develop and track KPIs, providing insights and performance updates to leadership Support customer account management alongside commercial and finance teams Ensure smooth processing of customer orders from receipt through to delivery Analyse feedback and performance data to identify trends and enhance service delivery Represent the business in customer meetings and visits, strengthening long-term partnerships Champion a customer-first culture, ensuring the voice of the customer is heard across the organisation What We re Looking For Proven leadership experience within customer service, supply chain, or a similar environment Strong understanding of order-to-cash processes and customer experience principles Experience driving change and implementing new processes or systems Excellent communication and stakeholder management skills Analytical mindset with strong attention to detail Ability to motivate and inspire teams to deliver high performance Experience with CRM systems and data management Knowledge of export processes and compliance requirements Resilient, adaptable, and comfortable working in a fast-moving environment Willingness to travel for customer engagement when required
May 04, 2026
Full time
Are you a passionate leader who thrives on delivering outstanding customer experiences and driving operational excellence? We re looking for a dynamic Customer Services Manager to lead a high-performing team and shape the future of customer engagement within a fast-paced environment. On offer: Competitive salary 25 days + bank holidays Enhanced company pension Excellent learning and development opportunities The Opportunity This role offers the chance to take ownership of a customer services function, enhancing performance, strengthening relationships, and leading transformational change. You ll play a key role in improving processes, developing people, and ensuring customers receive a consistently exceptional service. What You ll Be Doing Lead, coach, and develop a customer services team, fostering a culture of accountability and continuous improvement Act as the primary escalation point for customer and internal queries, ensuring swift and effective resolution Drive service transformation initiatives, introducing smarter and more efficient ways of working Collaborate closely with internal teams including Supply Chain, Production, and Commercial functions Oversee export processes and documentation, ensuring compliance and readiness for audits Manage onboarding, training, and ongoing development to build a multi-skilled, high-performing team Maintain and improve systems and data accuracy across CRM and order processes Monitor budgets and identify opportunities to improve efficiency and add value Develop and track KPIs, providing insights and performance updates to leadership Support customer account management alongside commercial and finance teams Ensure smooth processing of customer orders from receipt through to delivery Analyse feedback and performance data to identify trends and enhance service delivery Represent the business in customer meetings and visits, strengthening long-term partnerships Champion a customer-first culture, ensuring the voice of the customer is heard across the organisation What We re Looking For Proven leadership experience within customer service, supply chain, or a similar environment Strong understanding of order-to-cash processes and customer experience principles Experience driving change and implementing new processes or systems Excellent communication and stakeholder management skills Analytical mindset with strong attention to detail Ability to motivate and inspire teams to deliver high performance Experience with CRM systems and data management Knowledge of export processes and compliance requirements Resilient, adaptable, and comfortable working in a fast-moving environment Willingness to travel for customer engagement when required
The Housekeeping Manager will oversee the daily housekeeping operations within a healthcare setting in Glasgow ensuring high standards of cleanliness and compliance with health and safety regulations. This role requires excellent organisational skills and a focus on maintaining a clean and safe environment for patients and staff. Client Details The organisation is a well-established healthcare provider, committed to delivering top-quality services to its community. They are a medium-sized company with a focus on maintaining a safe, clean, and welcoming environment across all their facilities. Description Manage and supervise the housekeeping team to ensure cleanliness across all healthcare facilities. Develop and implement cleaning schedules to meet operational needs and health standards. Monitor and maintain inventory levels for cleaning supplies and equipment. Conduct regular inspections to ensure compliance with health and safety regulations. Provide training and guidance to housekeeping staff to uphold high service standards. Address and resolve any housekeeping issues or complaints promptly and professionally. Collaborate with other departments to ensure seamless service delivery. Maintain accurate records of cleaning schedules, staff performance, and supply usage. Profile A successful Housekeeping Manager should have: Previous experience in a similar role, preferably within the healthcare industry. Strong understanding of health and safety regulations and cleaning protocols. Proven ability to manage and lead a team effectively. Excellent organisational and time-management skills. Strong communication skills to liaise with staff and other departments. A proactive and results-driven approach to work. Knowledge of inventory management and budgeting is beneficial. Job Offer A competitive salary ranging from 40,000 per annum. A permanent position within a well-regarded healthcare organisation in Glasgow Opportunities for professional development and career growth. A supportive and collaborative work environment. Comprehensive benefits package. If you are a motivated and experienced Housekeeping Manager looking to make a difference in the healthcare industry, we encourage you to apply today!
May 04, 2026
Full time
The Housekeeping Manager will oversee the daily housekeeping operations within a healthcare setting in Glasgow ensuring high standards of cleanliness and compliance with health and safety regulations. This role requires excellent organisational skills and a focus on maintaining a clean and safe environment for patients and staff. Client Details The organisation is a well-established healthcare provider, committed to delivering top-quality services to its community. They are a medium-sized company with a focus on maintaining a safe, clean, and welcoming environment across all their facilities. Description Manage and supervise the housekeeping team to ensure cleanliness across all healthcare facilities. Develop and implement cleaning schedules to meet operational needs and health standards. Monitor and maintain inventory levels for cleaning supplies and equipment. Conduct regular inspections to ensure compliance with health and safety regulations. Provide training and guidance to housekeeping staff to uphold high service standards. Address and resolve any housekeeping issues or complaints promptly and professionally. Collaborate with other departments to ensure seamless service delivery. Maintain accurate records of cleaning schedules, staff performance, and supply usage. Profile A successful Housekeeping Manager should have: Previous experience in a similar role, preferably within the healthcare industry. Strong understanding of health and safety regulations and cleaning protocols. Proven ability to manage and lead a team effectively. Excellent organisational and time-management skills. Strong communication skills to liaise with staff and other departments. A proactive and results-driven approach to work. Knowledge of inventory management and budgeting is beneficial. Job Offer A competitive salary ranging from 40,000 per annum. A permanent position within a well-regarded healthcare organisation in Glasgow Opportunities for professional development and career growth. A supportive and collaborative work environment. Comprehensive benefits package. If you are a motivated and experienced Housekeeping Manager looking to make a difference in the healthcare industry, we encourage you to apply today!
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
VAWG Partnership Support Officer £37,602 - £45,564 (SO2) Fixed Term contract until 31/03/2027 Full time Post holder will be expected to work flexibly across the boroughs of Richmond and Wandsworth, with hybrid arrangements including presence at Wandsworth Town Hall and Twickenham Civic Centre where required and work from home provision. Objective of role The VAWG Partnership Support Officer will contribute to the effective partnership delivery of Violence Against Women and Girls (VAWG) priorities across Richmond and Wandsworth by providing key administrative, communications and training coordination functions within the Community Safety Service VAWG team. The role will focus on facilitating effective and efficient ways of working between the VAWG team the wider landscape of VAWG partners. You will provide high-quality business administration, liaising with VAWG partners and management staff to coordinate timely inputs into a range of monitoring, reporting and learning processes including updating the needs assessments. Additionally, you will play a lead role in coordinating the VAWG team training offer and will work closely with VAWG team colleagues and the Communications team to compile and coordinate delivery of an annual VAWG communications plan. You will also provide additional ad hoc support across the team where there are needs, which may involve working outside of office hours and sites. You will have an excellent understanding of Violence Against Women and Girls and strong organisational, communication and mobilisation skills that can be applied in a complex multi-agency environment. This post will work across Wandsworth and Richmond. We welcome applications from candidates seeking part time work. This role requires a minimum commitment of 28 hours per week. About the role The post holder will undertake proactive and structured outreach to VAWG partners on behalf of the service, to coordinate timely information gathering for partnership delivery plan monitoring returns, contract management returns, funder reporting, and others as may be needed. They will maintain strong operational relationships with a wide range of stakeholders including Housing, Adult and Children's Services, commissioned domestic abuse services, Police, health partners, and the voluntary sector and provide technical or administrative support at relevant panels and meetings. The post holder will lead on developing and ensuring delivery of an annual VAWG training plan for the service, through identifying training needs of partnership in coordination with VAWG team colleagues, by commissioning trainers, and by undertaking occasional direct training or presentation delivery where appropriate, as well as lead on consolidating and driving delivery of an annual VAWG communications plan for the service, bringing together communications plans from across the VAWG team. Additionally, they will support needs assessments, surveys, consultations, and maintenance of VAWG webpages, calendars and workflow trackers.The post holder will gather information from departmental colleagues to support senior managers in preparing responses to FOIRs, SARs, Member Enquiries and similar requests. Essential Qualifications, Skills and Experience A comprehensive and demonstrable understanding of tackling Violence Against Women and Girls and the needs of victims and experience of coordinating complex multi-agency partnership working with both public and voluntary sector stakeholders. A strong understanding of and commitment to Equality, Diversity and Inclusion, and how these may be promoted within this role. Experience participating in safeguarding processes to support VAWG victim-survivors. Ability to work both independently and as a member of a team, organising and prioritising a complex workload Excellent written and verbal communication skills, including the ability to mobilise a range of stakeholders, as well as being ICT literate, including proficient use of the Internet and all mainstream MS programs, with the ability to learn others as required. Strong business planning and critical thinking skills, with the ability to ensure work is structured to deliver against broader Council or partnership strategies, goals, timeframes and processes. Closing Date: 17th May 2026 Shortlisting Date: 18th May 2026 Interview Date: 28th May 2026 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 04, 2026
Full time
VAWG Partnership Support Officer £37,602 - £45,564 (SO2) Fixed Term contract until 31/03/2027 Full time Post holder will be expected to work flexibly across the boroughs of Richmond and Wandsworth, with hybrid arrangements including presence at Wandsworth Town Hall and Twickenham Civic Centre where required and work from home provision. Objective of role The VAWG Partnership Support Officer will contribute to the effective partnership delivery of Violence Against Women and Girls (VAWG) priorities across Richmond and Wandsworth by providing key administrative, communications and training coordination functions within the Community Safety Service VAWG team. The role will focus on facilitating effective and efficient ways of working between the VAWG team the wider landscape of VAWG partners. You will provide high-quality business administration, liaising with VAWG partners and management staff to coordinate timely inputs into a range of monitoring, reporting and learning processes including updating the needs assessments. Additionally, you will play a lead role in coordinating the VAWG team training offer and will work closely with VAWG team colleagues and the Communications team to compile and coordinate delivery of an annual VAWG communications plan. You will also provide additional ad hoc support across the team where there are needs, which may involve working outside of office hours and sites. You will have an excellent understanding of Violence Against Women and Girls and strong organisational, communication and mobilisation skills that can be applied in a complex multi-agency environment. This post will work across Wandsworth and Richmond. We welcome applications from candidates seeking part time work. This role requires a minimum commitment of 28 hours per week. About the role The post holder will undertake proactive and structured outreach to VAWG partners on behalf of the service, to coordinate timely information gathering for partnership delivery plan monitoring returns, contract management returns, funder reporting, and others as may be needed. They will maintain strong operational relationships with a wide range of stakeholders including Housing, Adult and Children's Services, commissioned domestic abuse services, Police, health partners, and the voluntary sector and provide technical or administrative support at relevant panels and meetings. The post holder will lead on developing and ensuring delivery of an annual VAWG training plan for the service, through identifying training needs of partnership in coordination with VAWG team colleagues, by commissioning trainers, and by undertaking occasional direct training or presentation delivery where appropriate, as well as lead on consolidating and driving delivery of an annual VAWG communications plan for the service, bringing together communications plans from across the VAWG team. Additionally, they will support needs assessments, surveys, consultations, and maintenance of VAWG webpages, calendars and workflow trackers.The post holder will gather information from departmental colleagues to support senior managers in preparing responses to FOIRs, SARs, Member Enquiries and similar requests. Essential Qualifications, Skills and Experience A comprehensive and demonstrable understanding of tackling Violence Against Women and Girls and the needs of victims and experience of coordinating complex multi-agency partnership working with both public and voluntary sector stakeholders. A strong understanding of and commitment to Equality, Diversity and Inclusion, and how these may be promoted within this role. Experience participating in safeguarding processes to support VAWG victim-survivors. Ability to work both independently and as a member of a team, organising and prioritising a complex workload Excellent written and verbal communication skills, including the ability to mobilise a range of stakeholders, as well as being ICT literate, including proficient use of the Internet and all mainstream MS programs, with the ability to learn others as required. Strong business planning and critical thinking skills, with the ability to ensure work is structured to deliver against broader Council or partnership strategies, goals, timeframes and processes. Closing Date: 17th May 2026 Shortlisting Date: 18th May 2026 Interview Date: 28th May 2026 We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Electrical Project Manager Hampshire based Salary DOE My client, who is a leading M&E Contractor based out of Hampshire are looking to recruit an Electrical Project Manager for their Projects team. Typical project value circa £1m Job Purpose: Ownership and management of allocated projects through collaboration with the client, project delivery team and supply chain. Implement, control and initiate actions necessary to ensure the quality, safety, and integrity as well as the contractual delivery time of products and services required by the Company. Furthermore, safeguard the Company's long-term strength and growth, whilst working smartly and caring for your teams. Responsibilities: Monitor, control and execute the project specific delivery strategy Carry out all pre-construction activities in support of the design prior to the commencement of the construction period Completion of each project procurement schedule to meet individual project program Take responsibility for all day-to-day aspects of projects, working closely with other key players to achieve required outcomes Control each project specific commissioning strategy Delivery of each project's specific commercial strategy For more information, please call David Bates at Advanced Resource Managers on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 04, 2026
Full time
Electrical Project Manager Hampshire based Salary DOE My client, who is a leading M&E Contractor based out of Hampshire are looking to recruit an Electrical Project Manager for their Projects team. Typical project value circa £1m Job Purpose: Ownership and management of allocated projects through collaboration with the client, project delivery team and supply chain. Implement, control and initiate actions necessary to ensure the quality, safety, and integrity as well as the contractual delivery time of products and services required by the Company. Furthermore, safeguard the Company's long-term strength and growth, whilst working smartly and caring for your teams. Responsibilities: Monitor, control and execute the project specific delivery strategy Carry out all pre-construction activities in support of the design prior to the commencement of the construction period Completion of each project procurement schedule to meet individual project program Take responsibility for all day-to-day aspects of projects, working closely with other key players to achieve required outcomes Control each project specific commissioning strategy Delivery of each project's specific commercial strategy For more information, please call David Bates at Advanced Resource Managers on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
