Project Manager (Associate or Consultant Level) At Ensera Design, we bring bold ideas to life across the medical and consumer health sectors. We are expanding our Project Management function and are looking for a talented Project Manager, open to appointing at Associate or Consultant level depending on experience. About the Role As a Project Manager, you will help deliver complex, multi-disciplinary design and engineering projects from concept through delivery. You will plan and monitor projects, coordinate cross functional teams, and support client relationships throughout the lifecycle. Key Responsibilities Develop and maintain project plans, schedules and budgets. Ensure compliance with QMS requirements (ISO 13485, ISO 9001, ISO 14971). Communicate clearly with engineering, design and client teams. Identify risks and support mitigation strategies. Support or lead project reviews and continuous improvement activities. Build strong working relationships with clients. Support or lead proposal creation and commercial discussions. About You We are open to candidates from Associate through Consultant level. You may be early in your PM career or already experienced in leading delivery. You bring: Strong communication and organisational skills. Ability to manage multiple tasks effectively. Interest or experience in regulated product development. For this role we are considering a salary of up to £53,000. As part of your application, we will ask you to state your desired salary. If you would like to discuss your salary expectations in more detail, then please reach out. Why work with us? Ensera Design offers interesting and varied work combined with a supportive team culture to provide a stimulating environment where you will have the opportunity to develop and learn from others. We offer flexible working policies where working patterns are agreed with our line managers, taking into account the role, needs of the individual, and the team. We recognise that we are only as good as our people and we know how important it is to support our team. We offer Performance related company wide bonus. Flexible hybrid working in line with our core hours (Mon-Thu, 9:30am-12:00pm & 2:00pm-4:00pm; Fri, 9:30am-12:00pm). Private healthcare for you and your family. Enhanced maternity and paternity leave. Salary exchange pension scheme. 25 days of annual leave, plus the option to purchase up to one working week and additional days for length of service. Access to our Employee Assistance Programme and digital wellbeing platform. Cycle to Work & Electric Vehicle Lease schemes. Death in service (x4 gross salary). Training and development opportunities, including dedicated learning days and regular knowledge sharing sessions. A free lunch the first Monday of every month alongside our company wide meeting. Free breakfast every Wednesday, and plenty of opportunities to socialise, including team organised activities, summer and Christmas parties, and more. About us We are based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state of the art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we're just a short walk from Park Street, the Harbourside, and St. Nick's Markets. We are proud of our values: Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what's needed to get things done and exceed expectations. Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward. Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet. Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting edge solutions for clients ranging from global leaders to innovative start ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics. Do we sound like a good match for you? If you'd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we'd love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via . Please note we reserve the right to close the vacancy if we have a high level of applications. We look forward to hearing from you! At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design. We're seeking talented individuals, creative thinkers and problem solvers to collaborate with some of the world's leading healthcare brands If you want to be part of a contract design and manufacturing organization that thinks outside the box, or you're passionate about advancing healthcare solutions, we'd love to hear from you.
Feb 15, 2026
Full time
Project Manager (Associate or Consultant Level) At Ensera Design, we bring bold ideas to life across the medical and consumer health sectors. We are expanding our Project Management function and are looking for a talented Project Manager, open to appointing at Associate or Consultant level depending on experience. About the Role As a Project Manager, you will help deliver complex, multi-disciplinary design and engineering projects from concept through delivery. You will plan and monitor projects, coordinate cross functional teams, and support client relationships throughout the lifecycle. Key Responsibilities Develop and maintain project plans, schedules and budgets. Ensure compliance with QMS requirements (ISO 13485, ISO 9001, ISO 14971). Communicate clearly with engineering, design and client teams. Identify risks and support mitigation strategies. Support or lead project reviews and continuous improvement activities. Build strong working relationships with clients. Support or lead proposal creation and commercial discussions. About You We are open to candidates from Associate through Consultant level. You may be early in your PM career or already experienced in leading delivery. You bring: Strong communication and organisational skills. Ability to manage multiple tasks effectively. Interest or experience in regulated product development. For this role we are considering a salary of up to £53,000. As part of your application, we will ask you to state your desired salary. If you would like to discuss your salary expectations in more detail, then please reach out. Why work with us? Ensera Design offers interesting and varied work combined with a supportive team culture to provide a stimulating environment where you will have the opportunity to develop and learn from others. We offer flexible working policies where working patterns are agreed with our line managers, taking into account the role, needs of the individual, and the team. We recognise that we are only as good as our people and we know how important it is to support our team. We offer Performance related company wide bonus. Flexible hybrid working in line with our core hours (Mon-Thu, 9:30am-12:00pm & 2:00pm-4:00pm; Fri, 9:30am-12:00pm). Private healthcare for you and your family. Enhanced maternity and paternity leave. Salary exchange pension scheme. 25 days of annual leave, plus the option to purchase up to one working week and additional days for length of service. Access to our Employee Assistance Programme and digital wellbeing platform. Cycle to Work & Electric Vehicle Lease schemes. Death in service (x4 gross salary). Training and development opportunities, including dedicated learning days and regular knowledge sharing sessions. A free lunch the first Monday of every month alongside our company wide meeting. Free breakfast every Wednesday, and plenty of opportunities to socialise, including team organised activities, summer and Christmas parties, and more. About us We are based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state of the art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we're just a short walk from Park Street, the Harbourside, and St. Nick's Markets. We are proud of our values: Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what's needed to get things done and exceed expectations. Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward. Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet. Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting edge solutions for clients ranging from global leaders to innovative start ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics. Do we sound like a good match for you? If you'd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we'd love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via . Please note we reserve the right to close the vacancy if we have a high level of applications. We look forward to hearing from you! At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design. We're seeking talented individuals, creative thinkers and problem solvers to collaborate with some of the world's leading healthcare brands If you want to be part of a contract design and manufacturing organization that thinks outside the box, or you're passionate about advancing healthcare solutions, we'd love to hear from you.
Pertemps Network Group are pleased to be partnering with a housing provider to appoint a Head of Delivery during a key period of service transformation. The Head of Delivery will play a critical leadership role, working closely with the Assistant Director to design, lead, and deliver major change and improvement initiatives across the Housing Service. This includes strategic delivery, inspection readiness, business transformation, system change, and large scale programmes that improve outcomes for residents and ensure value for money. Significant progress has already been made across repairs, contact centre performance, complaints management, and statutory compliance, with core safety areas achieving compliance levels between 98% and 100%. Key Responsibilities Programme & Project Delivery Lead and oversee a coordinated portfolio of programmes and projects that underpin continuous improvement across the Housing Service. Act as the strategic lead for delivery excellence, ensuring projects align with organisational priorities, governance frameworks, and best practice delivery methodologies. Manage priority, cross cutting projects including HRA budget management,savings, service charge reviews, and multi year implementation programmes. Strategic Change & Improvement Support the development and implementation of housing strategies and policies, ensuring they are translated into effective operational delivery. Analyse service delivery options, demonstrating best value, systems thinking approaches, and continuous improvement opportunities. Lead responses to changes in legislation, government policy, the Social Housing Act, and external funding opportunities. Governance, Performance & Assurance Establish and oversee strong delivery governance arrangements, ensuring clear accountability, risk management, and performance reporting. Produce and manage performance indicators, budgets, and targets aligned to directorate objectives and business plans. Ensure accurate reporting for budget monitoring, regulatory compliance, health and safety, audits, and self assessments. Resident Focus & Engagement Ensure resident satisfaction and lived experience are central to service improvement and change activity. Implement systems and approaches that actively involve residents in monitoring, reviewing, and shaping services, strategies, and contracts. Leadership & Stakeholder Management Lead and develop multidisciplinary delivery teams, including project managers and officers working alongside service, systems, data, finance, and improvement colleagues. Operate as a senior stakeholder manager, influencing and securing buy in from senior officers, councillors, partners, and staff across the organisation. Act as a centre of excellence for project and programme management across the Housing Service, modelling and promoting best practice. Corporate & Environmental Responsibility Ensure all actions align with equalities legislation, statutory duties, and the Council's commitment to climate and ecological sustainability. Maintain up to date knowledge of relevant legislation and ensure this informs strategy and policy development. About You Skills & Experience Educated to degree level or equivalent professional experience. Proven experience delivering complex, high value programmes and projects within housing, local government, or the public sector. Strong knowledge of project and programme management methodologies and when to apply them proportionately. Expert understanding of challenges facing local government and social housing, including regulatory, financial, and policy pressures. Experience working with senior officers and councillors in a politically led environment. Demonstrable leadership experience managing multidisciplinary teams and delivering outcomes at pace. Strategic thinker with the ability to develop, implement, and evaluate policy and service change. Excellent written and verbal communication skills, with the ability to present complex information clearly. Project or Programme Management qualification (e.g. PRINCE2, MSP, APM) desirable. Confident user of Microsoft Office and performance reporting tools. Personal Qualities Strong commitment to improving public and housing services. Inclusive, collaborative, and supportive leadership style. Flexible, adaptable, and able to operate with discretion and professionalism at all levels. This is a pivotal leadership role offering the opportunity to shape the future of a Housing Service at a critical stage of transformation. If you are an experienced delivery leader with a passion for improving services and outcomes for residents, we welcome your application.
Feb 15, 2026
Full time
Pertemps Network Group are pleased to be partnering with a housing provider to appoint a Head of Delivery during a key period of service transformation. The Head of Delivery will play a critical leadership role, working closely with the Assistant Director to design, lead, and deliver major change and improvement initiatives across the Housing Service. This includes strategic delivery, inspection readiness, business transformation, system change, and large scale programmes that improve outcomes for residents and ensure value for money. Significant progress has already been made across repairs, contact centre performance, complaints management, and statutory compliance, with core safety areas achieving compliance levels between 98% and 100%. Key Responsibilities Programme & Project Delivery Lead and oversee a coordinated portfolio of programmes and projects that underpin continuous improvement across the Housing Service. Act as the strategic lead for delivery excellence, ensuring projects align with organisational priorities, governance frameworks, and best practice delivery methodologies. Manage priority, cross cutting projects including HRA budget management,savings, service charge reviews, and multi year implementation programmes. Strategic Change & Improvement Support the development and implementation of housing strategies and policies, ensuring they are translated into effective operational delivery. Analyse service delivery options, demonstrating best value, systems thinking approaches, and continuous improvement opportunities. Lead responses to changes in legislation, government policy, the Social Housing Act, and external funding opportunities. Governance, Performance & Assurance Establish and oversee strong delivery governance arrangements, ensuring clear accountability, risk management, and performance reporting. Produce and manage performance indicators, budgets, and targets aligned to directorate objectives and business plans. Ensure accurate reporting for budget monitoring, regulatory compliance, health and safety, audits, and self assessments. Resident Focus & Engagement Ensure resident satisfaction and lived experience are central to service improvement and change activity. Implement systems and approaches that actively involve residents in monitoring, reviewing, and shaping services, strategies, and contracts. Leadership & Stakeholder Management Lead and develop multidisciplinary delivery teams, including project managers and officers working alongside service, systems, data, finance, and improvement colleagues. Operate as a senior stakeholder manager, influencing and securing buy in from senior officers, councillors, partners, and staff across the organisation. Act as a centre of excellence for project and programme management across the Housing Service, modelling and promoting best practice. Corporate & Environmental Responsibility Ensure all actions align with equalities legislation, statutory duties, and the Council's commitment to climate and ecological sustainability. Maintain up to date knowledge of relevant legislation and ensure this informs strategy and policy development. About You Skills & Experience Educated to degree level or equivalent professional experience. Proven experience delivering complex, high value programmes and projects within housing, local government, or the public sector. Strong knowledge of project and programme management methodologies and when to apply them proportionately. Expert understanding of challenges facing local government and social housing, including regulatory, financial, and policy pressures. Experience working with senior officers and councillors in a politically led environment. Demonstrable leadership experience managing multidisciplinary teams and delivering outcomes at pace. Strategic thinker with the ability to develop, implement, and evaluate policy and service change. Excellent written and verbal communication skills, with the ability to present complex information clearly. Project or Programme Management qualification (e.g. PRINCE2, MSP, APM) desirable. Confident user of Microsoft Office and performance reporting tools. Personal Qualities Strong commitment to improving public and housing services. Inclusive, collaborative, and supportive leadership style. Flexible, adaptable, and able to operate with discretion and professionalism at all levels. This is a pivotal leadership role offering the opportunity to shape the future of a Housing Service at a critical stage of transformation. If you are an experienced delivery leader with a passion for improving services and outcomes for residents, we welcome your application.
Night Shift Manager The Opportunity An established and fast-paced manufacturing operation is seeking an experienced Shift Manager to provide frontline leadership across Production, Packing, and Warehouse functions.This is a pivotal leadership role responsible for delivering operational excellence across Health & Safety, Quality, Cost, and Service. You will take ownership of shift performance, ensuring products are manufactured efficiently, safely, and to the highest quality standards, while driving continuous improvement and team development. If you are a proactive leader who thrives in high-performance environments and enjoys motivating teams to deliver results, this could be the ideal next step in your career. Responsibilities Provide effective frontline leadership across production, packing, and warehouse operations during your shift Ensure all activities are conducted safely and in line with Health & Safety policies and procedures Deliver products to customer and company quality standards, ensuring right first time performance Maintain high standards of hygiene, housekeeping, and GMP across the facility Act as the primary escalation point for operational issues during shift Drive financial performance through effective labour planning, material usage control, and collaboration with support functions Develop and implement action plans to improve efficiency, reduce waste, and enhance overall performance Ensure accurate and timely data reporting, utilising SAP or similar systems effectively Proactively manage labour requirements, ensuring the correct skills and headcount are in place to meet production targets Lead team briefings and participate in Short Interval Control (SIC) meetings to monitor and improve performance Manage people matters professionally, including absence management, performance reviews, return-to-work processes, and employee engagement Promote a culture of continuous improvement by encouraging colleague input and problem-solving Ensure professional standards of conduct, communication, and brand integrity at all times What You Will Be Responsible For All colleagues working within your designated units Production machinery and operational equipment during shift Effective use of SAP (or equivalent systems) Delivery of agreed KPIs relating to safety, labour efficiency, material usage, and service levels Key Performance Areas Health & Safety performance, including proactive near-miss management Right First Time production and quality standards Labour efficiency and cost control Material usage and waste reduction Line efficiency and productivity targets Absence management and employee retention Skills development and training compliance GMP and hygiene standards About You Proven experience in a manufacturing or production leadership role Strong understanding of operational KPIs and continuous improvement Experience using SAP or similar production/ERP systems Confident managing teams and addressing people-related challenges Strong organisational, communication, and problem-solving skills Able to lead by example and drive performance on shift What s On Offer Competitive salary and benefits package Leadership role with real operational impact Opportunity to develop teams and influence site performance Career progression within a stable and growing manufacturing environment Ongoing training and professional development
Feb 15, 2026
Full time
Night Shift Manager The Opportunity An established and fast-paced manufacturing operation is seeking an experienced Shift Manager to provide frontline leadership across Production, Packing, and Warehouse functions.This is a pivotal leadership role responsible for delivering operational excellence across Health & Safety, Quality, Cost, and Service. You will take ownership of shift performance, ensuring products are manufactured efficiently, safely, and to the highest quality standards, while driving continuous improvement and team development. If you are a proactive leader who thrives in high-performance environments and enjoys motivating teams to deliver results, this could be the ideal next step in your career. Responsibilities Provide effective frontline leadership across production, packing, and warehouse operations during your shift Ensure all activities are conducted safely and in line with Health & Safety policies and procedures Deliver products to customer and company quality standards, ensuring right first time performance Maintain high standards of hygiene, housekeeping, and GMP across the facility Act as the primary escalation point for operational issues during shift Drive financial performance through effective labour planning, material usage control, and collaboration with support functions Develop and implement action plans to improve efficiency, reduce waste, and enhance overall performance Ensure accurate and timely data reporting, utilising SAP or similar systems effectively Proactively manage labour requirements, ensuring the correct skills and headcount are in place to meet production targets Lead team briefings and participate in Short Interval Control (SIC) meetings to monitor and improve performance Manage people matters professionally, including absence management, performance reviews, return-to-work processes, and employee engagement Promote a culture of continuous improvement by encouraging colleague input and problem-solving Ensure professional standards of conduct, communication, and brand integrity at all times What You Will Be Responsible For All colleagues working within your designated units Production machinery and operational equipment during shift Effective use of SAP (or equivalent systems) Delivery of agreed KPIs relating to safety, labour efficiency, material usage, and service levels Key Performance Areas Health & Safety performance, including proactive near-miss management Right First Time production and quality standards Labour efficiency and cost control Material usage and waste reduction Line efficiency and productivity targets Absence management and employee retention Skills development and training compliance GMP and hygiene standards About You Proven experience in a manufacturing or production leadership role Strong understanding of operational KPIs and continuous improvement Experience using SAP or similar production/ERP systems Confident managing teams and addressing people-related challenges Strong organisational, communication, and problem-solving skills Able to lead by example and drive performance on shift What s On Offer Competitive salary and benefits package Leadership role with real operational impact Opportunity to develop teams and influence site performance Career progression within a stable and growing manufacturing environment Ongoing training and professional development
ARE YOU THE ONE? Are you brilliant at building relationships, juggling priorities, and delivering standout service every time? Do you thrive on understanding clients inside out and turning great service into growth opportunities? If so, wed love to hear from you. As our Client Service Manager, youll take full ownership of your client portfolio, managing campaigns, activity, and service delivery end click apply for full job details
Feb 15, 2026
Full time
ARE YOU THE ONE? Are you brilliant at building relationships, juggling priorities, and delivering standout service every time? Do you thrive on understanding clients inside out and turning great service into growth opportunities? If so, wed love to hear from you. As our Client Service Manager, youll take full ownership of your client portfolio, managing campaigns, activity, and service delivery end click apply for full job details
The Head of Research leads ODI's multidisciplinary team of researchers. Reporting to the Director of Research, the Head of Research is responsible for scoping, selling and delivering ODI's research to support the creation of an open, trustworthy data ecosystem. The Head of Research plays a key role in ensuring that research priorities at the ODI are aligned with our strategy; and that they remain sustainable through fundraising and business development. ODI research spans multiple sectors and stakeholders all over the world. It brings together insights and methods from multiple disciplines (e.g., computer science, AI, data science, social sciences, law, digital humanities, arts) to advance the world's understanding of how we build, assess, and use data infrastructure and technologies. ODI researchers work closely with consultants, product designers, technologists, and trainers across the business to ensure research results respond to real-world concerns and achieve impact. The Head of Research supports the Director of Research with the overall line management of the research team. Furthermore, the role leads on building an internal community of practice around research methods and toolkits, research quality assurance, research integrity, and research data management. The Head of Research role has specific responsibilities, as well as more general responsibilities as a senior member of the team and line manager. Key responsibilities of the role Overseeing the scoping and delivery of the ODI's research projects and research-led programmes. Leading multi-disciplinary teams to deliver research projects, providing expertise on data and AI standards, technology, and research practices. Line-managing ODI researchers. Identifying and leading on research-focused fundraising and business development opportunities from a range of public, commercial, and philanthropic sources. Ensuring that all research and development work produced by the ODI is well-designed and delivered, including supporting and holding to account the R&D team and associates in their delivery of work. Leading our internal community of practice on research methods and toolkits, research quality assurance, research integrity, and research data management. Building and maintaining relationships with people and organisations who are undertaking research that supports the design and delivery of open, trustworthy data ecosystems, including public and private sector organisations, academic institutions as well as community-driven actors, nationally, across Europe and internationally. Overseeing the dissemination of research activities and results in research venues, including peer-reviewed conferences and journals in the pertinent disciplines. Working closely with the policy team to ensure ODI's research priorities remain policy-relevant and that policy work is informed with the latest findings of ODI research. Working with the technology, consultancy, learning, and product teams to support the development of ODI products and services based on or informed by research activities. Being an external ambassador for the ODI on research and technology-related topics, representing the team at client meetings, conferences and other events - both domestically and internationally. Responsibilities as a member of the senior leadership team Supporting the Director of Research in advising the CEO and Board on ODI's strategy, aiming towards achieving its mission and being a sustainable organisation. Reporting to the Executive Leadership Team and Board on research matters. Exercising financial and contractual responsibilities and compliance controls. Representing the ODI to external stakeholders and clients. Developing the sustainability of the organisation e.g., through developing leads, designing projects and programmes of work, core funding, financial management, restructuring, and negotiating to bring in work to the ODI. Supporting and holding to account the whole ODI team in their work and conduct. Supporting the whole ODI team pastorally and in their professional development. Responsibilities as a line manager Providing pastoral care for the line reports through regular check ins & catch ups and monitoring their attendance and sick leave. Defining & managing the performance of line reports by ensuring they keep their role description up to date, helping them define their objectives & reviewing these on a quarterly basis. Managing and overseeing business development activities with research involvement. Managing the resourcing and workload of line reports in collaboration with project leads and delivery managers, including ensuring they take their holiday and helping them to manage their time. Helping line reports engage well with the organisation, including communicating & clarifying company strategy and policies, and dealing with any conflicts they experience with clients or members of the team. Ensuring line reports receive professional required CPD, coaching or mentoring to aid their professional development. Being involved in recruiting new people to fill research roles, including drafting role descriptions, shortlisting and interviewing. Responsibilities as a member of the ODI team Reflecting and developing ODI's values and culture in the way you work. Taking time for professional required CPD, coaching and mentoring, both individually and as a team. Skills, knowledge and experience A degree in a computational, AI or data subject, ideally a PhD or comparable relevant experience. Extensive experience in a research role in a computational, AI or data field. Proven track record of experience in applying qualitative, quantitative, and computational research methods. Familiarity, both in theory and in practice, with core and emerging data-related technologies, including at least one of the following: AI, privacy-enhancing technologies, knowledge graphs and semantic technologies, web data publishing, data products, data spaces and data management. A deep understanding of what makes research impactful and a track record of research impact success stories. A track record in planning, scoping, conducting, analysing and communicating research to different audiences. A great storyteller and communicator, able to speak fluently to businesses, designers, engineers and other stakeholders (in English). Experience with leading, managing, and growing a team of researchers with different backgrounds. Experience in training or coaching others in best practices around research methods and toolkits, research quality assurance, research integrity, and research data management. Ability to work effectively under pressure and to short deadlines. Ability to multi-task and move quickly between projects through effective prioritisation. Organised and with excellent attention to detail. Cares about the mission and goals of ODI. A strong record of fundraising and peer-reviewed publications. Experience in working across disciplines, sectors, and countries. A network of collaborators and stakeholders from different sectors. The ODI's Values The ODI expects all staff and associates to demonstrate our values of curiosity, creativity and collaboration. Curiosity - We ask questions, we are interested in our world, in the people we work with, and in the opportunities and risks we encounter together. We challenge assumptions and the status quo so that we continuously learn, improve and grow, enabling all of our partners to do the same. Creativity - We strive to be creative in our approach, culture and outcomes so that everything we do delivers unique value and is inspiring. Collaboration - We seek to bring together the best people, organisations and ideas to contribute positively to everything we do together and to the world we aim for - a world where we bring the best of collective working to provide the skills and insights needed to achieve positive, sustainable impact. 5% contributory pension Life assurance cover Long-term disability cover Critical illness cover Coaching and mentoring for skills and personal development Please upload a CV and Cover Letter explaining why you are the right candidate for the role by time and date. Note to applicants The ODI welcomes and encourages job applications from a diverse range of backgrounds to promote an inclusive culture and a diverse working environment. We are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We expect all employees to embrace and uphold these values. This includes actively participating in DEI initiatives, fostering a culture of belonging, treating colleagues with dignity, and demonstrating a willingness to learn and grow in understanding diverse perspectives. We believe that a workplace that reflects the world around us drives innovation and makes us a stronger company. We are now recognised as a Disability Confident Committed employer (Level 2) This is a government-supported scheme that supports organisations like ours to make the most of the talents that people with disabilities can bring to our workplace. The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.
Feb 15, 2026
Full time
The Head of Research leads ODI's multidisciplinary team of researchers. Reporting to the Director of Research, the Head of Research is responsible for scoping, selling and delivering ODI's research to support the creation of an open, trustworthy data ecosystem. The Head of Research plays a key role in ensuring that research priorities at the ODI are aligned with our strategy; and that they remain sustainable through fundraising and business development. ODI research spans multiple sectors and stakeholders all over the world. It brings together insights and methods from multiple disciplines (e.g., computer science, AI, data science, social sciences, law, digital humanities, arts) to advance the world's understanding of how we build, assess, and use data infrastructure and technologies. ODI researchers work closely with consultants, product designers, technologists, and trainers across the business to ensure research results respond to real-world concerns and achieve impact. The Head of Research supports the Director of Research with the overall line management of the research team. Furthermore, the role leads on building an internal community of practice around research methods and toolkits, research quality assurance, research integrity, and research data management. The Head of Research role has specific responsibilities, as well as more general responsibilities as a senior member of the team and line manager. Key responsibilities of the role Overseeing the scoping and delivery of the ODI's research projects and research-led programmes. Leading multi-disciplinary teams to deliver research projects, providing expertise on data and AI standards, technology, and research practices. Line-managing ODI researchers. Identifying and leading on research-focused fundraising and business development opportunities from a range of public, commercial, and philanthropic sources. Ensuring that all research and development work produced by the ODI is well-designed and delivered, including supporting and holding to account the R&D team and associates in their delivery of work. Leading our internal community of practice on research methods and toolkits, research quality assurance, research integrity, and research data management. Building and maintaining relationships with people and organisations who are undertaking research that supports the design and delivery of open, trustworthy data ecosystems, including public and private sector organisations, academic institutions as well as community-driven actors, nationally, across Europe and internationally. Overseeing the dissemination of research activities and results in research venues, including peer-reviewed conferences and journals in the pertinent disciplines. Working closely with the policy team to ensure ODI's research priorities remain policy-relevant and that policy work is informed with the latest findings of ODI research. Working with the technology, consultancy, learning, and product teams to support the development of ODI products and services based on or informed by research activities. Being an external ambassador for the ODI on research and technology-related topics, representing the team at client meetings, conferences and other events - both domestically and internationally. Responsibilities as a member of the senior leadership team Supporting the Director of Research in advising the CEO and Board on ODI's strategy, aiming towards achieving its mission and being a sustainable organisation. Reporting to the Executive Leadership Team and Board on research matters. Exercising financial and contractual responsibilities and compliance controls. Representing the ODI to external stakeholders and clients. Developing the sustainability of the organisation e.g., through developing leads, designing projects and programmes of work, core funding, financial management, restructuring, and negotiating to bring in work to the ODI. Supporting and holding to account the whole ODI team in their work and conduct. Supporting the whole ODI team pastorally and in their professional development. Responsibilities as a line manager Providing pastoral care for the line reports through regular check ins & catch ups and monitoring their attendance and sick leave. Defining & managing the performance of line reports by ensuring they keep their role description up to date, helping them define their objectives & reviewing these on a quarterly basis. Managing and overseeing business development activities with research involvement. Managing the resourcing and workload of line reports in collaboration with project leads and delivery managers, including ensuring they take their holiday and helping them to manage their time. Helping line reports engage well with the organisation, including communicating & clarifying company strategy and policies, and dealing with any conflicts they experience with clients or members of the team. Ensuring line reports receive professional required CPD, coaching or mentoring to aid their professional development. Being involved in recruiting new people to fill research roles, including drafting role descriptions, shortlisting and interviewing. Responsibilities as a member of the ODI team Reflecting and developing ODI's values and culture in the way you work. Taking time for professional required CPD, coaching and mentoring, both individually and as a team. Skills, knowledge and experience A degree in a computational, AI or data subject, ideally a PhD or comparable relevant experience. Extensive experience in a research role in a computational, AI or data field. Proven track record of experience in applying qualitative, quantitative, and computational research methods. Familiarity, both in theory and in practice, with core and emerging data-related technologies, including at least one of the following: AI, privacy-enhancing technologies, knowledge graphs and semantic technologies, web data publishing, data products, data spaces and data management. A deep understanding of what makes research impactful and a track record of research impact success stories. A track record in planning, scoping, conducting, analysing and communicating research to different audiences. A great storyteller and communicator, able to speak fluently to businesses, designers, engineers and other stakeholders (in English). Experience with leading, managing, and growing a team of researchers with different backgrounds. Experience in training or coaching others in best practices around research methods and toolkits, research quality assurance, research integrity, and research data management. Ability to work effectively under pressure and to short deadlines. Ability to multi-task and move quickly between projects through effective prioritisation. Organised and with excellent attention to detail. Cares about the mission and goals of ODI. A strong record of fundraising and peer-reviewed publications. Experience in working across disciplines, sectors, and countries. A network of collaborators and stakeholders from different sectors. The ODI's Values The ODI expects all staff and associates to demonstrate our values of curiosity, creativity and collaboration. Curiosity - We ask questions, we are interested in our world, in the people we work with, and in the opportunities and risks we encounter together. We challenge assumptions and the status quo so that we continuously learn, improve and grow, enabling all of our partners to do the same. Creativity - We strive to be creative in our approach, culture and outcomes so that everything we do delivers unique value and is inspiring. Collaboration - We seek to bring together the best people, organisations and ideas to contribute positively to everything we do together and to the world we aim for - a world where we bring the best of collective working to provide the skills and insights needed to achieve positive, sustainable impact. 5% contributory pension Life assurance cover Long-term disability cover Critical illness cover Coaching and mentoring for skills and personal development Please upload a CV and Cover Letter explaining why you are the right candidate for the role by time and date. Note to applicants The ODI welcomes and encourages job applications from a diverse range of backgrounds to promote an inclusive culture and a diverse working environment. We are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We expect all employees to embrace and uphold these values. This includes actively participating in DEI initiatives, fostering a culture of belonging, treating colleagues with dignity, and demonstrating a willingness to learn and grow in understanding diverse perspectives. We believe that a workplace that reflects the world around us drives innovation and makes us a stronger company. We are now recognised as a Disability Confident Committed employer (Level 2) This is a government-supported scheme that supports organisations like ours to make the most of the talents that people with disabilities can bring to our workplace. The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.
Overview AtVacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner? We are looking for aDeputy General Manager to join our team in London. Location: 1 Basinghall Avenue, London EC2V 5DD Rate of Pay: £50,000 per annum Working Pattern: Monday - Friday, 40 hours per week, 8:00am - 16:30pm, flexibility required Key responsibilities Team Leadership: Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery. Service Standards: Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations. Training and Development: Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence. Health & Safety: Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site. Guest Experience: Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality. Collaboration: Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site. What's in it for you? Working withVacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Feb 15, 2026
Full time
Overview AtVacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team - and still make it home for dinner? We are looking for aDeputy General Manager to join our team in London. Location: 1 Basinghall Avenue, London EC2V 5DD Rate of Pay: £50,000 per annum Working Pattern: Monday - Friday, 40 hours per week, 8:00am - 16:30pm, flexibility required Key responsibilities Team Leadership: Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery. Service Standards: Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations. Training and Development: Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence. Health & Safety: Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site. Guest Experience: Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality. Collaboration: Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site. What's in it for you? Working withVacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
HR Operations Manager required to lead a small team, being the life-engine for the HR function in the business. An exciting role, reporting to HRD. Location: Hampshire Added: 04/12/25 Salary: Up to £55k + Excellent Benefits This role is managed by: Jake Lewis HR Operations Manager Basingstoke UP to £55K + Benefits Are you an experienced HR leader ready to take ownership of operational excellence? We're looking for a dynamic HR Operations Manager to join our UK & Ireland team and lead the delivery of high-quality HR services across recruitment, payroll, and administration. About the Role As a key member of the HR leadership team, you'll oversee the full spectrum of HR operations, ensuring compliance, efficiency, and continuous improvement. You'll manage a multi-skilled team and work closely with senior stakeholders to align HR initiatives with business objectives. What You'll Do Lead HR operations including recruitment, payroll, and HR administration. Drive process improvements and champion innovative change across HR systems and services. Ensure compliance with UK & Ireland employment legislation and GDPR. Oversee accurate payroll processing and benefits administration. Deliver employee engagement and CSR initiatives that foster an inclusive, positive culture. Partner with Finance and other business functions to integrate HR processes. Use data and analytics to provide insights for evidence-based decision making. Manage HR projects including system upgrades, audits, and policy reviews. What We're Looking For Proven experience managing HR operations and leading multi-functional teams. Strong knowledge of UK & Ireland employment and payroll legislation. Skilled in HR systems and digital tools (HRIS experience essential). Excellent communication and stakeholder management skills. Ability to analyse HR data and produce actionable insights. CIPD qualification (or working towards) and degree-level education preferred. Commercial awareness and a proactive, solution-focused approach.
Feb 15, 2026
Full time
HR Operations Manager required to lead a small team, being the life-engine for the HR function in the business. An exciting role, reporting to HRD. Location: Hampshire Added: 04/12/25 Salary: Up to £55k + Excellent Benefits This role is managed by: Jake Lewis HR Operations Manager Basingstoke UP to £55K + Benefits Are you an experienced HR leader ready to take ownership of operational excellence? We're looking for a dynamic HR Operations Manager to join our UK & Ireland team and lead the delivery of high-quality HR services across recruitment, payroll, and administration. About the Role As a key member of the HR leadership team, you'll oversee the full spectrum of HR operations, ensuring compliance, efficiency, and continuous improvement. You'll manage a multi-skilled team and work closely with senior stakeholders to align HR initiatives with business objectives. What You'll Do Lead HR operations including recruitment, payroll, and HR administration. Drive process improvements and champion innovative change across HR systems and services. Ensure compliance with UK & Ireland employment legislation and GDPR. Oversee accurate payroll processing and benefits administration. Deliver employee engagement and CSR initiatives that foster an inclusive, positive culture. Partner with Finance and other business functions to integrate HR processes. Use data and analytics to provide insights for evidence-based decision making. Manage HR projects including system upgrades, audits, and policy reviews. What We're Looking For Proven experience managing HR operations and leading multi-functional teams. Strong knowledge of UK & Ireland employment and payroll legislation. Skilled in HR systems and digital tools (HRIS experience essential). Excellent communication and stakeholder management skills. Ability to analyse HR data and produce actionable insights. CIPD qualification (or working towards) and degree-level education preferred. Commercial awareness and a proactive, solution-focused approach.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're hiring Digital Project Managers who can quickly step into fast-paced digital delivery, leading end-to-end projects that will improve the way public services work for millions of people click apply for full job details
Feb 15, 2026
Full time
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're hiring Digital Project Managers who can quickly step into fast-paced digital delivery, leading end-to-end projects that will improve the way public services work for millions of people click apply for full job details
Lovely modern offices and great company culture. Great opportunity to work for a reputable company About Our Client A well-established organisation, this company specialises in providing innovative solutions. As part of a medium-sized team, they are dedicated to delivering exceptional services to their clients. Job Description Manage and oversee the end-to-end payroll process to ensure timely and accurate delivery. Ensure compliance with relevant laws and regulations related to payroll and taxation. Collaborate with internal teams to resolve payroll queries and discrepancies efficiently. Monitor and improve payroll procedures and operational excellence. Generate payroll reports and provide insights to support decision-making. Coordinate with external stakeholders when necessary to address payroll-related issues. Ensure proper documentation and record-keeping for audit purposes. Provide guidance and support to team members to enhance performance. The Successful Applicant A successful Senior Payroll professional should have: Strong knowledge of payroll processes and relevant legal regulations. Experience in client payroll, managing multiple processes in a bureau or accountancy practice environment. Proficiency in payroll systems and accounting software. Excellent organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively. Strong communication and problem-solving skills. What's on Offer Competitive salary up to £45,000 per annum. Permanent role offering stability and growth opportunities. Benefits and bonus opportunity. Collaborative and professional work environment. If you are an experienced Senior Payroll professional looking for a new opportunity, we encourage you to apply for this exciting role!
Feb 15, 2026
Full time
Lovely modern offices and great company culture. Great opportunity to work for a reputable company About Our Client A well-established organisation, this company specialises in providing innovative solutions. As part of a medium-sized team, they are dedicated to delivering exceptional services to their clients. Job Description Manage and oversee the end-to-end payroll process to ensure timely and accurate delivery. Ensure compliance with relevant laws and regulations related to payroll and taxation. Collaborate with internal teams to resolve payroll queries and discrepancies efficiently. Monitor and improve payroll procedures and operational excellence. Generate payroll reports and provide insights to support decision-making. Coordinate with external stakeholders when necessary to address payroll-related issues. Ensure proper documentation and record-keeping for audit purposes. Provide guidance and support to team members to enhance performance. The Successful Applicant A successful Senior Payroll professional should have: Strong knowledge of payroll processes and relevant legal regulations. Experience in client payroll, managing multiple processes in a bureau or accountancy practice environment. Proficiency in payroll systems and accounting software. Excellent organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively. Strong communication and problem-solving skills. What's on Offer Competitive salary up to £45,000 per annum. Permanent role offering stability and growth opportunities. Benefits and bonus opportunity. Collaborative and professional work environment. If you are an experienced Senior Payroll professional looking for a new opportunity, we encourage you to apply for this exciting role!
Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Role Summary The Global Head of Project Execution is a senior management role responsible for leading the delivery of complex programmes and projects across Marex, including acquisitions, significant regulatory changes, and cross functional initiatives. This role ensures that all projects are delivered within agreed scope, time, cost, and quality parameters, while minimising business disruption and enabling early realisation of benefits. The role also oversees the development and validation of Target Operating Model (TOM) and ensures readiness and compliance during project execution phases. The role also enforces change policies and acts as a central point of contact for strategic change project being delivered by the Project Execution. Responsibilities Lead and oversee the Project Execution team, ensuring coordination, performance, and continuous development Act as the point of escalation for the Project Execution team, offering guidance and resolution for complex delivery challenges or cross-functional dependencies. Deliver complex programmes and projects (including acquisitions, significant regulatory changes, and cross-functional initiatives) within agreed scope, time, cost, and quality, whilst minimising business disruption and allowing for early realisation of benefits. Ensure project execution phase readiness and compliance, while minimising risk and implementing control measures. Provide Steering Group engagement and act as a conduit for escalation, ensuring effective governance programme execution. Lead programme governance, including planning, reporting, and risk management, to ensure transparency and accountability. Collaborate with senior stakeholders to align project objectives with strategic goals and ensure successful delivery. Monitor and report on project performance, identifying and resolving issues to maintain delivery momentum Define and oversee benefits realisation plans to ensure that project outcomes deliver measurable value and align with strategic business objectives Embed a culture of continuous improvement by capturing lessons learned, conducting post implementation reviews, and refining delivery practices accordingly Ensure compliance with Marex's Change Policy and Framework Standard Company Responsibilities Ensuring compliance with the company's regulatory requirements Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values At all times complying with the FCA's Code of Conduct To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To elevate risk events immediately To provide input to risk management processes, as required Skills and Experience Proven leadership experience in managing large, cross functional programme and project teams Extensive track record of delivering complex programmes and projects (e.g., acquisitions, regulatory change, strategic initiatives) within scope, time, cost, and quality constraints. Strong understanding of governance frameworks, programme controls, and risk mitigation strategies Exceptional stakeholder engagement and communication skills, with the ability to influence and build trust across senior leadership and functional teams. Experience in developing and validating Target Operating Models (TOM), including governance structures, workflows, and systems integration Ability to operate effectively in high-pressure environments and manage competing priorities Industry knowledge in financial services (preferred) Relevant professional qualifications such as PMP, PRINCE2, MSP, or equivalent Drives for high performance and accountability, ensuring that programmes and projects deliver measurable value and impact. Excellent communication and interpersonal skills to foster trust and credibility with stakeholders at all levels Demonstrated leadership and ability to model expected behaviours Experience in change management methodologies and frameworks Maintains effectiveness under pressure and adapts to changing circumstances with a positive and solution-oriented mindset Responsively adjusts to shifting priorities, emerging challenges, and evolving stakeholder needs, while remaining focused on successful outcomes and providing prioritisation and support to the Project Execution team Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Feb 15, 2026
Full time
Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Role Summary The Global Head of Project Execution is a senior management role responsible for leading the delivery of complex programmes and projects across Marex, including acquisitions, significant regulatory changes, and cross functional initiatives. This role ensures that all projects are delivered within agreed scope, time, cost, and quality parameters, while minimising business disruption and enabling early realisation of benefits. The role also oversees the development and validation of Target Operating Model (TOM) and ensures readiness and compliance during project execution phases. The role also enforces change policies and acts as a central point of contact for strategic change project being delivered by the Project Execution. Responsibilities Lead and oversee the Project Execution team, ensuring coordination, performance, and continuous development Act as the point of escalation for the Project Execution team, offering guidance and resolution for complex delivery challenges or cross-functional dependencies. Deliver complex programmes and projects (including acquisitions, significant regulatory changes, and cross-functional initiatives) within agreed scope, time, cost, and quality, whilst minimising business disruption and allowing for early realisation of benefits. Ensure project execution phase readiness and compliance, while minimising risk and implementing control measures. Provide Steering Group engagement and act as a conduit for escalation, ensuring effective governance programme execution. Lead programme governance, including planning, reporting, and risk management, to ensure transparency and accountability. Collaborate with senior stakeholders to align project objectives with strategic goals and ensure successful delivery. Monitor and report on project performance, identifying and resolving issues to maintain delivery momentum Define and oversee benefits realisation plans to ensure that project outcomes deliver measurable value and align with strategic business objectives Embed a culture of continuous improvement by capturing lessons learned, conducting post implementation reviews, and refining delivery practices accordingly Ensure compliance with Marex's Change Policy and Framework Standard Company Responsibilities Ensuring compliance with the company's regulatory requirements Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values At all times complying with the FCA's Code of Conduct To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To elevate risk events immediately To provide input to risk management processes, as required Skills and Experience Proven leadership experience in managing large, cross functional programme and project teams Extensive track record of delivering complex programmes and projects (e.g., acquisitions, regulatory change, strategic initiatives) within scope, time, cost, and quality constraints. Strong understanding of governance frameworks, programme controls, and risk mitigation strategies Exceptional stakeholder engagement and communication skills, with the ability to influence and build trust across senior leadership and functional teams. Experience in developing and validating Target Operating Models (TOM), including governance structures, workflows, and systems integration Ability to operate effectively in high-pressure environments and manage competing priorities Industry knowledge in financial services (preferred) Relevant professional qualifications such as PMP, PRINCE2, MSP, or equivalent Drives for high performance and accountability, ensuring that programmes and projects deliver measurable value and impact. Excellent communication and interpersonal skills to foster trust and credibility with stakeholders at all levels Demonstrated leadership and ability to model expected behaviours Experience in change management methodologies and frameworks Maintains effectiveness under pressure and adapts to changing circumstances with a positive and solution-oriented mindset Responsively adjusts to shifting priorities, emerging challenges, and evolving stakeholder needs, while remaining focused on successful outcomes and providing prioritisation and support to the Project Execution team Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
The Open University UK
Milton Keynes, Buckinghamshire
Job Location: Milton Keynes, Remote/Hybrid Department: Governance Closing Date: 4 March 2026 Weekly Working Hours: 37 Contract Type: Permanent Fixed Term Contract: End Date: Not Applicable Welsh Language: Not Applicable Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). About the Role The Senior Manager, Governance and Resilience, is a key role within the Governance team as part of the Governance, Compliance and Legal Services (GCLS) unit. Working collaboratively, the post holder provides project, corporate and academic governance and relationship management support to key groups and committees across the University, supporting a range of stakeholders to achieve organisational resilience and promote good governance practice. Maintaining an awareness of the changing policy and regulatory environment, the post holder contributes to the sustainability and delivery of business continuity and crisis management across the University, as well as to the development and promotion of efficient and effective governance. Providing expert advice on business continuity and resilience to stakeholders across a variety of Units will be an important feature of this role, supporting the University Secretary in overseeing the organisational approach to business continuity and resilience and in ensuring all relevant plans remain current and are regularly tested. In addition, the postholder will promote good governance practice across the University, providing a full secretariat service to formal committees within the University's governance structure, as well as provide management support to other advisory groups. Key Responsibilities Management of business continuity & resilience activity Provide assurance & oversight of Business Continuity activity, working with departmental leads to ensure that plans are in place, validated, tested & reviewed appropriately. Maintain & annually review the Business Continuity Policy & Framework, ensuring they are aligned to professional standards & embedded within strategic & operational planning activities. Review & update (at least annually) the Crisis Management Plan & list of key contacts. Organise & manage one off and annual exercises to test existing business continuity & resilience plans. Support the delivery of the objectives of the Governance Team & the GCLS unit, building collaborative relationships across the University to enable clear institutional accountability through effective, efficient, & compliant corporate & academic governance. Lead on the continuous review & development of processes, policies & guidance owned by the Governance Team, ensuring they remain fit for purpose in line with sector best practice. Provision of advice & guidance Maintain effective communication & engagement with key internal & external stakeholders & planning communities which is customer focussed, collaborative, transparent & drives continuous improvement. Provision of strategic advice to the Crisis Management Team (when in place), & undertake a lessons learned exercise post incident/crisis. Maintain & develop the business continuity hub as an important source of information, training & resources for staff. Oversee the production, development & review of training materials, templates, & guidance for use in formal governance settings across the University, as well as for business continuity purposes. Provision of advice and guidance on business continuity & governance issues, contributing to increased awareness of both areas & ensuring the adoption of best practice across the University. Monitor legal & regulatory developments in relation to business continuity & resilience. Awareness of the HE policy environment, especially as it applies to the four Nations in the UK, & of trends in governance. Draft committee papers & policy documents, communicating complex issues clearly & fluently to a range of audiences. Committee servicing and business planning Chair the Business Continuity Operations Group, and work with the secretariat support to ensure the timely provision of information to this Group. Provide management support to a range of other management and advisory groups such as the Crisis Management Team, ensuring that they consider relevant business in a timely manner. Provision of effective secretariat support to formal committees within the University's governance structure and to any other formal committees or informal groups as required. Manage all activities associated with such committees, working closely with committee chairs and subject specialists to ensure business is conducted transparently and efficiently and in line with relevant schemes of delegation and standing orders. Lead on the recruitment and induction of external committee members, developing induction materials and ensuring that committee members are supported to discharge their responsibilities. Oversee processes to ensure that committees across the University are operating in accordance with their terms of reference and conduct appropriate reviews of their business and effectiveness. Staff management and development Line or matrix management of team members and responsibility for appraisal and development. About You Knowledge of the University's strategic, regulatory, and financial context, and the risks it faces to resilience of its business operations. Demonstrable experience of business continuity, incident response or risk management, and governance in a similar organisation e.g. education, public sector, charity. Strong analytical skills and ability to identify, analyse, interpret, and present complex information effectively, to comment on its significance, and to develop proposals for action. Experience of process development or redesign and improvement. Demonstrable experience of managing working groups or committees efficiently and effectively, with a high level of discretion over sensitive and confidential issues. Proven experience of managing and developing staff. Experience of working collaboratively and as part of a team, with the ability to pull together the right people to achieve results through pro active development of internal and external networks. Excellent communication skills including ability to draft papers clearly and convincingly as well as deliver training and workshops to groups of colleagues. Ability to take a holistic view of problems and to develop creative and pragmatic solutions, often under pressure and with limited or ill defined information. Ability to plan, schedule and manage a range of complex tasks and projects simultaneously, on time, within budget and to agreed standards. High degree of integrity, credibility and resilience coping with ambiguity and change at the last minute. Well motivated, with an ability to work on own initiative and to exercise judgment within area of responsibility. Evidence of ongoing professional development in areas relating to business continuity, crisis response or risk management. A certification in one of these areas would be advantageous but not essential. Demonstrable understanding of and ability to uphold The Open University's mission and statutory duties, including widening participation and equality of opportunity, in accordance with academic freedom, freedom of speech and relevant legal obligations. Support with your application If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number. What's in it for you? At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window). We are open to discussions about flexible working. Whether it's a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you. It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance in the office will be required when necessary and in response to business needs. We'd expect this to be on average 2 times per month. Next steps in the Recruitment process We anticipate that interviews for this role will be taking place online via Microsoft Teams during the week commencing 16 March 2026. Early closing date notification We may close this job advert earlier than the published closing date where a satisfactory number of applications are received. We would therefore encourage early applications. How to apply To apply for this role please submit the following documents: CV A personal statement of up to 1000 words . click apply for full job details
Feb 15, 2026
Full time
Job Location: Milton Keynes, Remote/Hybrid Department: Governance Closing Date: 4 March 2026 Weekly Working Hours: 37 Contract Type: Permanent Fixed Term Contract: End Date: Not Applicable Welsh Language: Not Applicable Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). About the Role The Senior Manager, Governance and Resilience, is a key role within the Governance team as part of the Governance, Compliance and Legal Services (GCLS) unit. Working collaboratively, the post holder provides project, corporate and academic governance and relationship management support to key groups and committees across the University, supporting a range of stakeholders to achieve organisational resilience and promote good governance practice. Maintaining an awareness of the changing policy and regulatory environment, the post holder contributes to the sustainability and delivery of business continuity and crisis management across the University, as well as to the development and promotion of efficient and effective governance. Providing expert advice on business continuity and resilience to stakeholders across a variety of Units will be an important feature of this role, supporting the University Secretary in overseeing the organisational approach to business continuity and resilience and in ensuring all relevant plans remain current and are regularly tested. In addition, the postholder will promote good governance practice across the University, providing a full secretariat service to formal committees within the University's governance structure, as well as provide management support to other advisory groups. Key Responsibilities Management of business continuity & resilience activity Provide assurance & oversight of Business Continuity activity, working with departmental leads to ensure that plans are in place, validated, tested & reviewed appropriately. Maintain & annually review the Business Continuity Policy & Framework, ensuring they are aligned to professional standards & embedded within strategic & operational planning activities. Review & update (at least annually) the Crisis Management Plan & list of key contacts. Organise & manage one off and annual exercises to test existing business continuity & resilience plans. Support the delivery of the objectives of the Governance Team & the GCLS unit, building collaborative relationships across the University to enable clear institutional accountability through effective, efficient, & compliant corporate & academic governance. Lead on the continuous review & development of processes, policies & guidance owned by the Governance Team, ensuring they remain fit for purpose in line with sector best practice. Provision of advice & guidance Maintain effective communication & engagement with key internal & external stakeholders & planning communities which is customer focussed, collaborative, transparent & drives continuous improvement. Provision of strategic advice to the Crisis Management Team (when in place), & undertake a lessons learned exercise post incident/crisis. Maintain & develop the business continuity hub as an important source of information, training & resources for staff. Oversee the production, development & review of training materials, templates, & guidance for use in formal governance settings across the University, as well as for business continuity purposes. Provision of advice and guidance on business continuity & governance issues, contributing to increased awareness of both areas & ensuring the adoption of best practice across the University. Monitor legal & regulatory developments in relation to business continuity & resilience. Awareness of the HE policy environment, especially as it applies to the four Nations in the UK, & of trends in governance. Draft committee papers & policy documents, communicating complex issues clearly & fluently to a range of audiences. Committee servicing and business planning Chair the Business Continuity Operations Group, and work with the secretariat support to ensure the timely provision of information to this Group. Provide management support to a range of other management and advisory groups such as the Crisis Management Team, ensuring that they consider relevant business in a timely manner. Provision of effective secretariat support to formal committees within the University's governance structure and to any other formal committees or informal groups as required. Manage all activities associated with such committees, working closely with committee chairs and subject specialists to ensure business is conducted transparently and efficiently and in line with relevant schemes of delegation and standing orders. Lead on the recruitment and induction of external committee members, developing induction materials and ensuring that committee members are supported to discharge their responsibilities. Oversee processes to ensure that committees across the University are operating in accordance with their terms of reference and conduct appropriate reviews of their business and effectiveness. Staff management and development Line or matrix management of team members and responsibility for appraisal and development. About You Knowledge of the University's strategic, regulatory, and financial context, and the risks it faces to resilience of its business operations. Demonstrable experience of business continuity, incident response or risk management, and governance in a similar organisation e.g. education, public sector, charity. Strong analytical skills and ability to identify, analyse, interpret, and present complex information effectively, to comment on its significance, and to develop proposals for action. Experience of process development or redesign and improvement. Demonstrable experience of managing working groups or committees efficiently and effectively, with a high level of discretion over sensitive and confidential issues. Proven experience of managing and developing staff. Experience of working collaboratively and as part of a team, with the ability to pull together the right people to achieve results through pro active development of internal and external networks. Excellent communication skills including ability to draft papers clearly and convincingly as well as deliver training and workshops to groups of colleagues. Ability to take a holistic view of problems and to develop creative and pragmatic solutions, often under pressure and with limited or ill defined information. Ability to plan, schedule and manage a range of complex tasks and projects simultaneously, on time, within budget and to agreed standards. High degree of integrity, credibility and resilience coping with ambiguity and change at the last minute. Well motivated, with an ability to work on own initiative and to exercise judgment within area of responsibility. Evidence of ongoing professional development in areas relating to business continuity, crisis response or risk management. A certification in one of these areas would be advantageous but not essential. Demonstrable understanding of and ability to uphold The Open University's mission and statutory duties, including widening participation and equality of opportunity, in accordance with academic freedom, freedom of speech and relevant legal obligations. Support with your application If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number. What's in it for you? At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window). We are open to discussions about flexible working. Whether it's a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you. It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance in the office will be required when necessary and in response to business needs. We'd expect this to be on average 2 times per month. Next steps in the Recruitment process We anticipate that interviews for this role will be taking place online via Microsoft Teams during the week commencing 16 March 2026. Early closing date notification We may close this job advert earlier than the published closing date where a satisfactory number of applications are received. We would therefore encourage early applications. How to apply To apply for this role please submit the following documents: CV A personal statement of up to 1000 words . click apply for full job details
The role: We have an exciting opportunity for an E-Billing Coordinator to join our Finance department in London.The role will be responsible for the day to day uploading of E-bills and financial data. This role requires a high level of accuracy whilst ensuring an efficient and effective service is always provided. All E-Bills must be processed using the correct file type in a timely manner in accordance with our client billing agreements. The E-billing Coordinator will need to regularly co-ordinate with the Senior E-billing Coordinator and become one of the main points of contact for our clients, including the Billing and Credit Control teams globally, and client and matter partners within the firm. In addition, this role involves advising the business on acknowledged best practice to adhere to the clients' billing guidelines. What will you do: Using technical expertise and building effective relationships to ensure compliance with the provisions of the Solicitors Accounts Rules: Generating electronic files (LEDES98B, BI, BI\_V2, LEDES 2.0, LEDES 2.1) using the firms ERP system. Handling a high volume of complex uploads for a selection of e-billing clients to various intermediary platforms. Ensuring client guidelines and firm policies are followed during the submission process. Assisting with maintaining timekeeper, matter, rates, and invoice data held within the various intermediary systems. Invoice rejection management. Assisting with Onboarding and implementing new E-billing clients. Providing a quality service and ensuring that the team processes and objectives align with business needs: Providing regular feedback to the Senior E-billing Coordinator so that improvements on processes can be analysed. Adhering to agreed best practices, policies and processes whilst adapting to local requirements as necessary. Consistently sharing knowledge and skills with colleagues. Applying commercial logic to advise the business on best practice to obtain the maximum financial benefit for the firm: Regular interaction with the Finance teams. Maintaining constructive working relationships with the MPs, MFEs and secretaries within the firm and key personal within external organisations to ensure that focus is maintained on outstanding e-bills and e-billing queries. Maintaining a high level of professionalism when dealing with contacts within external organisations and to help in resolving issues to achieve the best outcome for the firm. Input into key reports, applying intermediate excel functionality as necessary, to provide the practice and finance managers with timely and relevant information. Maintaining a report of cancelled and reissued invoices, and logging of information for use in the financial audit. Issuing ad hoc reports for both internal and external reporting needs. What we are looking for: Excellent academics. Commercially driven. Experience in a Law firm environment with experience of E-billing processes. Able to work effectively as part of a diverse and inclusive team. Flexibility and a willingness to work additional hours on occasion as required. Career Level: The career level assigned to this role is level 2. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone's voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections - including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the 'Innovation in Automation and AI Tools' category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview.We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.If you're interested in finding out more about this position, please contact the Recruitment Team. To apply for the role, click
Feb 15, 2026
Full time
The role: We have an exciting opportunity for an E-Billing Coordinator to join our Finance department in London.The role will be responsible for the day to day uploading of E-bills and financial data. This role requires a high level of accuracy whilst ensuring an efficient and effective service is always provided. All E-Bills must be processed using the correct file type in a timely manner in accordance with our client billing agreements. The E-billing Coordinator will need to regularly co-ordinate with the Senior E-billing Coordinator and become one of the main points of contact for our clients, including the Billing and Credit Control teams globally, and client and matter partners within the firm. In addition, this role involves advising the business on acknowledged best practice to adhere to the clients' billing guidelines. What will you do: Using technical expertise and building effective relationships to ensure compliance with the provisions of the Solicitors Accounts Rules: Generating electronic files (LEDES98B, BI, BI\_V2, LEDES 2.0, LEDES 2.1) using the firms ERP system. Handling a high volume of complex uploads for a selection of e-billing clients to various intermediary platforms. Ensuring client guidelines and firm policies are followed during the submission process. Assisting with maintaining timekeeper, matter, rates, and invoice data held within the various intermediary systems. Invoice rejection management. Assisting with Onboarding and implementing new E-billing clients. Providing a quality service and ensuring that the team processes and objectives align with business needs: Providing regular feedback to the Senior E-billing Coordinator so that improvements on processes can be analysed. Adhering to agreed best practices, policies and processes whilst adapting to local requirements as necessary. Consistently sharing knowledge and skills with colleagues. Applying commercial logic to advise the business on best practice to obtain the maximum financial benefit for the firm: Regular interaction with the Finance teams. Maintaining constructive working relationships with the MPs, MFEs and secretaries within the firm and key personal within external organisations to ensure that focus is maintained on outstanding e-bills and e-billing queries. Maintaining a high level of professionalism when dealing with contacts within external organisations and to help in resolving issues to achieve the best outcome for the firm. Input into key reports, applying intermediate excel functionality as necessary, to provide the practice and finance managers with timely and relevant information. Maintaining a report of cancelled and reissued invoices, and logging of information for use in the financial audit. Issuing ad hoc reports for both internal and external reporting needs. What we are looking for: Excellent academics. Commercially driven. Experience in a Law firm environment with experience of E-billing processes. Able to work effectively as part of a diverse and inclusive team. Flexibility and a willingness to work additional hours on occasion as required. Career Level: The career level assigned to this role is level 2. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone's voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections - including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the 'Innovation in Automation and AI Tools' category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview.We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.If you're interested in finding out more about this position, please contact the Recruitment Team. To apply for the role, click
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia - reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. Our Reward and Benefits Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
Feb 15, 2026
Full time
About The Role Are you ready to make a strategic impact in a growing, purpose-led organisation? Bromford Flagship LiveWest is seeking two passionate and experienced HR Services Leads - one to support our Development & Finance directorates and another to support our Central Services teams. Key Responsibilities Lead HR service delivery for your area (Development & Finance or Central Services), managing a team of HR professionals of varying levels of seniority to deliver high-quality and responsive support to managers and colleagues. Play a key role in shaping people centred approaches, systems and processes that enable great performance and organisational effectiveness. Work collaboratively with HR Business Partners, directors and operational leads to drive HR excellence and deliver against strategic People Plans. Champion best practice in employee experience, compliance, and continuous improvement. Why Join Bromford Flagship LiveWest This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. We are open to applications from talented professionals based across our operating areas in the Southwest, West, Midlands or East Anglia - reflecting our geographically diverse organisation and flexible ways of working. About The Candidate To be successful in your application for the role of HR Services Lead, you will have the following role specific skills and experience: Strong HR service delivery experience, ideally within a complex, multi-site organisation. Excellent stakeholder management and communication skills. A proactive, solutions-focused approach. Experience of developing and leading a diverse team of HR professionals. CIPD qualification (or equivalent) and a solid grounding in HR operations and policy. Please note: This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. Our Reward and Benefits Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development: Invest in your future with ongoing personal and professional growth opportunities. Family Support: Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel: Save with our Cycle to Work and Car Benefit schemes. Giving Back: Up to four paid volunteering days a year to support our communities. About Us We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it's about enabling people and communities to thrive. We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working. What We Do At Bromford Flagship LiveWest we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.
Are you a seasoned Payroll Manager with deep, hands on legislative payroll expertise? We're looking for an experienced payroll professional who thrives in a fast-paced environment and brings a strong track record of delivering accurate, compliant, and efficient payroll services. As our Payroll Manager, you'll play a key role in ensuring our people are paid correctly and on time, while maintaining the highest standards of governance and compliance. You'll be CIPP qualified, confident navigating complex payroll legislation, and experienced in managing end to end processes using ResourceLink. If you're a proactive problem solver with exceptional attention to detail and a passion for getting things right, we'd love to hear from you. We work in a hybrid way, with a requirement to travel into our Walsall office 2-3 times a week to work with the team. The Payroll Team are an integral part of Rewards and Benefits Team reporting directly to the Director of Rewards and Benefits . They will act as the key interface for the HomeServe payroll and will review, improve and stabilise the Payroll service provision. They will also support the Director of Rewards and Benefits in the development and delivery of the Payroll strategy and achievement of agreed business objectives. PRINCIPAL ACCOUNTABILITIES: Responsible for all day to day activities Escalation point of contact for Payroll queries. Responsible for production of P11D's and Payrolling benefits Responsible for HMRC reconciliation/payments Responsible for Pension reconciliation/payments Analyses and solves business questions, problems and / or requests efficiently and effectively Monitors payroll Process/Risks and Controls Mentoring Payroll Advisor Responsible for End of Year Activities Coordinate the implementation of any new mergers and or acquisitions, running parallel payrolls and implementing features that enhance the day to day processing, through to reconciliation. Coordinate the testing and support the release of payroll patches and upgrades from the payroll provider. Effectively manage the payroll function, providing an accurate and timely payroll service to all employees Consult with Finance where required to ensure accurate financial postings and reconciliations To proactively improve the customer service experience for HomeServe employees Coordinates the management of applicable change programmes to meet business objectives including Pay Review, Pay Harmonisation, changes to Terms & Conditions. Ensure Payroll operate within the defined Company policies and procedures for continued effectiveness. Ensure best practice advice is followed on items outside of policy. Liaise with the business to ensure all payroll specific requirements are understood, actioned and implemented effectively To consistently role model the company values and behaviours through our People Promises and encourage others to do the same About You To be successful in this role you will need to have the following knowledge, skills and attributes: Excellent IT Skills - Knowledge of Microsoft office suite particularly Excel including v look ups A high Level of accuracy and attention to detail Good communication Skills Clear and logical thinking Good organisational skills and an ability to work to deadlines A high level of legislative payroll knowledge
Feb 15, 2026
Full time
Are you a seasoned Payroll Manager with deep, hands on legislative payroll expertise? We're looking for an experienced payroll professional who thrives in a fast-paced environment and brings a strong track record of delivering accurate, compliant, and efficient payroll services. As our Payroll Manager, you'll play a key role in ensuring our people are paid correctly and on time, while maintaining the highest standards of governance and compliance. You'll be CIPP qualified, confident navigating complex payroll legislation, and experienced in managing end to end processes using ResourceLink. If you're a proactive problem solver with exceptional attention to detail and a passion for getting things right, we'd love to hear from you. We work in a hybrid way, with a requirement to travel into our Walsall office 2-3 times a week to work with the team. The Payroll Team are an integral part of Rewards and Benefits Team reporting directly to the Director of Rewards and Benefits . They will act as the key interface for the HomeServe payroll and will review, improve and stabilise the Payroll service provision. They will also support the Director of Rewards and Benefits in the development and delivery of the Payroll strategy and achievement of agreed business objectives. PRINCIPAL ACCOUNTABILITIES: Responsible for all day to day activities Escalation point of contact for Payroll queries. Responsible for production of P11D's and Payrolling benefits Responsible for HMRC reconciliation/payments Responsible for Pension reconciliation/payments Analyses and solves business questions, problems and / or requests efficiently and effectively Monitors payroll Process/Risks and Controls Mentoring Payroll Advisor Responsible for End of Year Activities Coordinate the implementation of any new mergers and or acquisitions, running parallel payrolls and implementing features that enhance the day to day processing, through to reconciliation. Coordinate the testing and support the release of payroll patches and upgrades from the payroll provider. Effectively manage the payroll function, providing an accurate and timely payroll service to all employees Consult with Finance where required to ensure accurate financial postings and reconciliations To proactively improve the customer service experience for HomeServe employees Coordinates the management of applicable change programmes to meet business objectives including Pay Review, Pay Harmonisation, changes to Terms & Conditions. Ensure Payroll operate within the defined Company policies and procedures for continued effectiveness. Ensure best practice advice is followed on items outside of policy. Liaise with the business to ensure all payroll specific requirements are understood, actioned and implemented effectively To consistently role model the company values and behaviours through our People Promises and encourage others to do the same About You To be successful in this role you will need to have the following knowledge, skills and attributes: Excellent IT Skills - Knowledge of Microsoft office suite particularly Excel including v look ups A high Level of accuracy and attention to detail Good communication Skills Clear and logical thinking Good organisational skills and an ability to work to deadlines A high level of legislative payroll knowledge
As Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do: Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are: A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future. Be strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. A proven track record of performance management, able to lead teams to deliver results at pace. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. What's in it for you: Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
Feb 15, 2026
Full time
As Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you'll do: Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are: A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future. Be strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. A proven track record of performance management, able to lead teams to deliver results at pace. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. What's in it for you: Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.
Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Feb 15, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London Cannon Street: Cambridge, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R011500 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager Location: London or Cambridge, UK The Job In this role, you will have the opportunity to make a significant impact for AVEVA's customers, including Fortune 100 companies, while simultaneously building upon your existing skillsets. We are looking for energetic, creative, confident, and well-organized individuals to help our customers and AVEVA succeed together through proactive customer engagements and joint experiences that deliver value for both parties. Customer Success Managers are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology. They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction. CSMs manage various accounts by creating success plans and executing adoption against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner. They help the customer optimize the utilization of their existing and available products to ensure best practice adoption. They work in tandem with the Account Manager and hand off qualified opportunities for expansion. They act as the customer advocate internally to ensure timely and positive outcomes. They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment. Responsibilities: Manage a portfolio of customer accounts through proactive engagements Build and maintain strong customer relationships, becoming a trusted partner and consultant Understand the customer's goals, initiatives, products, and the value that they realize from AVEVA's software, services, and the overall relationship Drive the success of our customers by greater adoption of the AVEVA technology and uncover possible expansion opportunities within the existing install base Service customer needs in an efficient and seamless manner Drive improvements in AVEVA processes and policies, helping to move toward greater automation, self-service, and customer empowerment part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers. Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness Deployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and Resources Adoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.) Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts Skills & Qualifications Strong communication and presentation skills Experience in effectively leading staff of different roles and levels Ability to travel globally to customer sites and AVEVA offices, estimated 10-20% Ability to work well with cross-function and geographically distributed teams Strong multi-tasking ability with a keen sense of prioritization Strong relationship management and organizational skills Experience with project and program management methodology and techniques Strong presentation skills on AVEVA core technologies, business initiatives and services 'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations Ability to think strategically, as well as tactically Strong technical understanding of at least one AVEVA solution. Good understanding about the AVEVA portfolio and use cases. English native speaker; additional language proficiency a plus Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industry Preferred 2-5 years of AVEVA software products working knowledge and/or similar products 3+ years of experience in a Customer Success Management Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Go back East and North Hertfordshire Teaching NHS Trust Associate People Business Partner The closing date is 26 February 2026 We are recruiting for an Associate People Business Partner who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Our vision is to be trusted to provide outstanding care and exemplary service to our patients. To help us achieve this, we are looking for an Associate People Business Partner who shares our commitment to putting people and patients first. If you're ready to take the next step in your HR career within an NHS Trust that truly values its workforce, this could be the opportunity for you. This is a rewarding role within our People Team, where you will work in partnership with managers to understand operational challenges and deliver high-quality, proactive HR support. You will contribute to strategic workforce planning and support the organisation's ongoing transformation and continuous improvement journey. We operate in a complex, fast-paced and evolving environment. The successful candidate will be confident managing multiple priorities, comfortable working with ambiguity, and able to see the bigger picture within the wider NHS system. Strong relationship-building skills are essential, as you will work closely with a range of internal and external stakeholders, establishing credibility and trust at all levels. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job Support Strategic People Partners in providing HR advice to divisional or Trust wide workforce change / implementation projects, developing and supporting managers by reviewing all related documentation, participating in staff consultations (e.g. TUPE) and providing statistical or employee information to support project implementation. Development and delivery of expert sessions with managers to enable and establish high levels of staff engagement and early intervention of people related challenges. Communicate highly complex information across a range of HR subjects, including highly emotive and sensitive decisions in relation to changes in service delivery. Work autonomously to understand and analyse issues in order to undertake complex employee relations cases when required, e.g. detailed investigations, supporting managers with hearings and appeals. Advise managers on terms and conditions, contractual rights and interpreting and explaining employment legislation including providing guidance and advice in relation to Trust policies and procedures and working across wider HR teams where necessary. About us At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage; New Queen Elizabeth II (New QEII), Welwyn Garden City; Hertford County, Hertford; Mount Vernon Cancer Centre (MVCC), Northwood. We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen & consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Other Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff Role model our Trust values every day Qualifications / Training Degree or equivalent level of experience CIPD level 5 qualification or equivalent Current CIPD membership Highly specialist expertise in one or more HR subjects / areas of work acquired to masters level / equivalent through additional training and / or equivalent experience CIPD Level 7 qualification or working towards this within the next 12 months Undertaken NHS Agenda for Change job evaluation training Previous Experience Relevant generalist HR/employee relations Experience in devising and delivering training Experience of supporting organisational change Experience of supporting employee wellbeing Experience of job evaluation Experience of dealing with the full range of Experience of NHS job evaluation Skills Able to communicate clearly at all levels of the organisation both verbally and in writing Able to influence and persuade effectively Excellent presentation skills Competent user of Microsoft Office, to include Excel skills to intermediate level, and experience of using HR systems Progressive / innovative approach to HR management and the contribution of HR management to service delivery Ability to manage own workload and meet deadlines with minimal supervision Ability to take ownership of projects Report writing skills Displays effective and adaptable interpersonal and influencing skills Ability to form positive relationships at all levels Displays innovative and lateral thinking Experience of using ESR database. Knowledge Knowledge of current HR management issues/best practice Understanding of current employment law and its application Knowledge of NHS terms and conditions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name East and North Hertfordshire Teaching NHS Trust
Feb 15, 2026
Full time
Go back East and North Hertfordshire Teaching NHS Trust Associate People Business Partner The closing date is 26 February 2026 We are recruiting for an Associate People Business Partner who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Our vision is to be trusted to provide outstanding care and exemplary service to our patients. To help us achieve this, we are looking for an Associate People Business Partner who shares our commitment to putting people and patients first. If you're ready to take the next step in your HR career within an NHS Trust that truly values its workforce, this could be the opportunity for you. This is a rewarding role within our People Team, where you will work in partnership with managers to understand operational challenges and deliver high-quality, proactive HR support. You will contribute to strategic workforce planning and support the organisation's ongoing transformation and continuous improvement journey. We operate in a complex, fast-paced and evolving environment. The successful candidate will be confident managing multiple priorities, comfortable working with ambiguity, and able to see the bigger picture within the wider NHS system. Strong relationship-building skills are essential, as you will work closely with a range of internal and external stakeholders, establishing credibility and trust at all levels. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job Support Strategic People Partners in providing HR advice to divisional or Trust wide workforce change / implementation projects, developing and supporting managers by reviewing all related documentation, participating in staff consultations (e.g. TUPE) and providing statistical or employee information to support project implementation. Development and delivery of expert sessions with managers to enable and establish high levels of staff engagement and early intervention of people related challenges. Communicate highly complex information across a range of HR subjects, including highly emotive and sensitive decisions in relation to changes in service delivery. Work autonomously to understand and analyse issues in order to undertake complex employee relations cases when required, e.g. detailed investigations, supporting managers with hearings and appeals. Advise managers on terms and conditions, contractual rights and interpreting and explaining employment legislation including providing guidance and advice in relation to Trust policies and procedures and working across wider HR teams where necessary. About us At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage; New Queen Elizabeth II (New QEII), Welwyn Garden City; Hertford County, Hertford; Mount Vernon Cancer Centre (MVCC), Northwood. We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen & consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Other Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff Role model our Trust values every day Qualifications / Training Degree or equivalent level of experience CIPD level 5 qualification or equivalent Current CIPD membership Highly specialist expertise in one or more HR subjects / areas of work acquired to masters level / equivalent through additional training and / or equivalent experience CIPD Level 7 qualification or working towards this within the next 12 months Undertaken NHS Agenda for Change job evaluation training Previous Experience Relevant generalist HR/employee relations Experience in devising and delivering training Experience of supporting organisational change Experience of supporting employee wellbeing Experience of job evaluation Experience of dealing with the full range of Experience of NHS job evaluation Skills Able to communicate clearly at all levels of the organisation both verbally and in writing Able to influence and persuade effectively Excellent presentation skills Competent user of Microsoft Office, to include Excel skills to intermediate level, and experience of using HR systems Progressive / innovative approach to HR management and the contribution of HR management to service delivery Ability to manage own workload and meet deadlines with minimal supervision Ability to take ownership of projects Report writing skills Displays effective and adaptable interpersonal and influencing skills Ability to form positive relationships at all levels Displays innovative and lateral thinking Experience of using ESR database. Knowledge Knowledge of current HR management issues/best practice Understanding of current employment law and its application Knowledge of NHS terms and conditions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name East and North Hertfordshire Teaching NHS Trust
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and everyone knows that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team If you're ready to take the next step in your HR career and thrive in a role where no two days are the same - managing varied ER matters, driving people focused solutions, and contributing to meaningful change - we'd love to hear from you. You'll join a supportive team, gain exposure to exciting regional work, and help shape a positive employee experience across the business. This role is focused on delivering high quality, consistent support in employee relations across the UK. You will work as part of a team that leads matters such as investigations, performance management, disciplinary and grievance procedures, ensuring compliance with UK employment law and best practice. The role requires demonstrated experience in local employment law and internal policy application. In this role you will: Providing advice, coaching and support to our people managers and leaders on the full scope of Employee Relation work; proactively identifying trends and recommending solutions. Support and guide on organisational change initiatives. Maintain up to date knowledge of UK employment legislation, regulatory frameworks, and HR policy to ensure compliance and mitigate risk. Build strong, trusted relationships with stakeholders, offering solutions aligned to business challenges and organisational goals. Act as a collaborative team player, ready to support broader projects while effectively managing multiple priorities and a varied ER caseload. Stay current with best practices in HR, ER, and employment law to continuously improve knowledge and impact. Analyse ER trends and provide insights to drive proactive interventions, coaching, and policy improvements. Deliver training and guidance to managers on ER topics, fostering early intervention and a high performance culture. Contribute to the development and improvement of HR processes, tools, and KPIs to enhance efficiency and service delivery. Experience and qualifications: Bachelors' or Masters' degree in Human Resources or related field; or equivalent related professional experience. You are a HR professional with 7+ years' experience, who enjoys and wants to focus on Employee Relations. You thrive in an ambiguous, fast paced, evolving work environment and are excited about helping this function through change. You must have thorough expertise of the employment practices for the UK Market; other countries are a plus. You are able to drive ER cases to completion mostly autonomously and engage with our in house Legal team where appropriate. You must have superior communication and collaboration skills, as well as a positive mindset and can do attitude with a desire to solve/remove roadblocks. You must be comfortable with manipulating and analysing data. Proficient in using Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint) to manage documentation, reporting, and collaboration effectively. Multi national experience and working with remote teams is a plus. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Feb 15, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and everyone knows that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team If you're ready to take the next step in your HR career and thrive in a role where no two days are the same - managing varied ER matters, driving people focused solutions, and contributing to meaningful change - we'd love to hear from you. You'll join a supportive team, gain exposure to exciting regional work, and help shape a positive employee experience across the business. This role is focused on delivering high quality, consistent support in employee relations across the UK. You will work as part of a team that leads matters such as investigations, performance management, disciplinary and grievance procedures, ensuring compliance with UK employment law and best practice. The role requires demonstrated experience in local employment law and internal policy application. In this role you will: Providing advice, coaching and support to our people managers and leaders on the full scope of Employee Relation work; proactively identifying trends and recommending solutions. Support and guide on organisational change initiatives. Maintain up to date knowledge of UK employment legislation, regulatory frameworks, and HR policy to ensure compliance and mitigate risk. Build strong, trusted relationships with stakeholders, offering solutions aligned to business challenges and organisational goals. Act as a collaborative team player, ready to support broader projects while effectively managing multiple priorities and a varied ER caseload. Stay current with best practices in HR, ER, and employment law to continuously improve knowledge and impact. Analyse ER trends and provide insights to drive proactive interventions, coaching, and policy improvements. Deliver training and guidance to managers on ER topics, fostering early intervention and a high performance culture. Contribute to the development and improvement of HR processes, tools, and KPIs to enhance efficiency and service delivery. Experience and qualifications: Bachelors' or Masters' degree in Human Resources or related field; or equivalent related professional experience. You are a HR professional with 7+ years' experience, who enjoys and wants to focus on Employee Relations. You thrive in an ambiguous, fast paced, evolving work environment and are excited about helping this function through change. You must have thorough expertise of the employment practices for the UK Market; other countries are a plus. You are able to drive ER cases to completion mostly autonomously and engage with our in house Legal team where appropriate. You must have superior communication and collaboration skills, as well as a positive mindset and can do attitude with a desire to solve/remove roadblocks. You must be comfortable with manipulating and analysing data. Proficient in using Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint) to manage documentation, reporting, and collaboration effectively. Multi national experience and working with remote teams is a plus. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
About InvestEngine InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we're ready to scale. About the Role We're looking for a Head of Product - Growth to join our Product team. You'll be working on owning and accelerating our growth engine - transforming the end-to-end journey from initial web visit to funded account, and driving customer acquisition, onboarding optimisation, and revenue expansion across Individual and SME clients. This role is ideal for someone who's commercially minded, data-driven, and comfortable operating at both strategic and hands on levels. You thrive in high growth environments, can balance experimentation with regulatory rigour, and enjoy aligning multiple teams around clear, measurable outcomes. You'll work closely with Marketing, Engineering, Compliance, and Operations, and have the autonomy to own growth strategy from discovery through to delivery and measurable impact. What You'll Do Own and define the end to end growth strategy across acquisition, onboarding, activation, and monetisation Increase the "Sign-up to Funded" conversion rate through structured experimentation, funnel optimisation, and data driven decision making Lead the redesign and scaling of our Business Account (SME) offering to increase revenue contribution and market penetration Launch and iterate on subscription tiers and pricing models, targeting sustainable MRR growth Optimise the onboarding journey by reducing friction while ensuring seamless AML/KYC compliance Reduce manual KYC/AML interventions for standard applications through automation and smarter product design Improve loyalty and referral performance, increasing Trust Pilot score and referrals per funded customer Accelerate marketing tech and CMS delivery, reducing lead time for landing pages, campaigns, and growth experiments Align product roadmap priorities with high impact commercial initiatives in collaboration with Marketing and Leadership What We're Looking For 7+ years of experience in Product Management, including significant ownership of growth, acquisition, or monetisation in a digital product environment Strong experience in conversion rate optimisation, A/B testing, and funnel analytics (e.g.GA4, Amplitude, Mixpanel or similar tools) Proven track record of launching and scaling products in regulated environments, ideally involving AML/KYC and identity verification flows Experience designing and testing subscription models, pricing strategies, or revenue optimisation initiatives Ability to operate at both strategic and execution levels in a fast moving environment Strong stakeholder management skills - able to align Marketing, Engineering, and Compliance around shared growth objectives Analytical mindset with comfort interpreting data, defining metrics, and owning measurable commercial outcomes English fluency (C1 level and above) - we are a UK based company, and the role involves regular communication with the team Nice to Have Experience leading MarTech stack evolution or CMS platforms with strong SEO foundations Experience building SME or B2B fintech products Background in fintech, wealth management, or other regulated financial services environments Experience in high growth start ups or scale ups How We Work We're a lean, fast moving team that values clarity, ownership, and transparency. You'll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive,experienced team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. Our Hiring Process Introductory call with our Talent team Competency interview focused on your experience with a hiring manager Gamified cognitive assessment to understand how you think and problem solve Senior leadership interview to explore alignment with our culture, values, and strategic direction
Feb 15, 2026
Full time
About InvestEngine InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We've built a strong foundation, have over £2 billion invested, award-winning service, and a passionate team, now we're ready to scale. About the Role We're looking for a Head of Product - Growth to join our Product team. You'll be working on owning and accelerating our growth engine - transforming the end-to-end journey from initial web visit to funded account, and driving customer acquisition, onboarding optimisation, and revenue expansion across Individual and SME clients. This role is ideal for someone who's commercially minded, data-driven, and comfortable operating at both strategic and hands on levels. You thrive in high growth environments, can balance experimentation with regulatory rigour, and enjoy aligning multiple teams around clear, measurable outcomes. You'll work closely with Marketing, Engineering, Compliance, and Operations, and have the autonomy to own growth strategy from discovery through to delivery and measurable impact. What You'll Do Own and define the end to end growth strategy across acquisition, onboarding, activation, and monetisation Increase the "Sign-up to Funded" conversion rate through structured experimentation, funnel optimisation, and data driven decision making Lead the redesign and scaling of our Business Account (SME) offering to increase revenue contribution and market penetration Launch and iterate on subscription tiers and pricing models, targeting sustainable MRR growth Optimise the onboarding journey by reducing friction while ensuring seamless AML/KYC compliance Reduce manual KYC/AML interventions for standard applications through automation and smarter product design Improve loyalty and referral performance, increasing Trust Pilot score and referrals per funded customer Accelerate marketing tech and CMS delivery, reducing lead time for landing pages, campaigns, and growth experiments Align product roadmap priorities with high impact commercial initiatives in collaboration with Marketing and Leadership What We're Looking For 7+ years of experience in Product Management, including significant ownership of growth, acquisition, or monetisation in a digital product environment Strong experience in conversion rate optimisation, A/B testing, and funnel analytics (e.g.GA4, Amplitude, Mixpanel or similar tools) Proven track record of launching and scaling products in regulated environments, ideally involving AML/KYC and identity verification flows Experience designing and testing subscription models, pricing strategies, or revenue optimisation initiatives Ability to operate at both strategic and execution levels in a fast moving environment Strong stakeholder management skills - able to align Marketing, Engineering, and Compliance around shared growth objectives Analytical mindset with comfort interpreting data, defining metrics, and owning measurable commercial outcomes English fluency (C1 level and above) - we are a UK based company, and the role involves regular communication with the team Nice to Have Experience leading MarTech stack evolution or CMS platforms with strong SEO foundations Experience building SME or B2B fintech products Background in fintech, wealth management, or other regulated financial services environments Experience in high growth start ups or scale ups How We Work We're a lean, fast moving team that values clarity, ownership, and transparency. You'll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms. What We Offer Impact from day one You'll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business. Room to grow As we scale, you'll have opportunities to expand your responsibilities, influence how we work, and help shape our long term direction. Transparent and open culture We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business. Supportive,experienced team Work alongside talented professionals who are experts in their fields - smart, driven, and generous with their knowledge. Remote first and flexible Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively. Our Hiring Process Introductory call with our Talent team Competency interview focused on your experience with a hiring manager Gamified cognitive assessment to understand how you think and problem solve Senior leadership interview to explore alignment with our culture, values, and strategic direction
Key Responsibilities Manage a global team across multiple locations and disciplines to deliver a group wide Fraud Product Ownership strategy and Governance capability Engage with senior leadership across business, technology and operations to drive a consensus led Product strategy and roadmap Recommend and position strategic opportunities around industry best practices and tools for consideration and agreement across the group domain Develop Product Ownership Strategy business cases to identify strategic opportunities and decisions, including measurable success criteria Interlock funding requirements and commitments across the estate for group strategic initiatives Manage program governance and reporting Provide consolidated oversight of the Fraud and Cyber Fusion portfolio of change including, Technology, Business and product led transformation As part of a broader community of Economic Crime COO, design and implement a "Best in class" operating model with consistent governance, reporting and delivery responsibilities. Coordinate with various Business, Change and Technology teams to form a cross-program view of all changes impacting the service. Ensure all programmes in the service portfolio are clearly tracked and managed. Challenge adoption of new programs that don't align with the service's long term strategy. Establish and maintain engagement with internal and external stakeholders regarding the service's performance across the portfolio. Be the service champion and lead for broader cross ECONOMIC CRIME COO Optimization programs, Help establish a culture of innovation and change focused on delivering improvements to performance and production capability. Provide tactical and strategic analysis to influence and inform short and long term business decision making for the service. Lead strategic reviews across Global Fraud Product Strategy, Wholesale Fraud Operations and CFFC as necessary. This may include deep dives into process improvements, automation and operating model, etc. Proactively seek out areas of weakness and opportunity. Develop and implement improvement strategies and plans. Promote an appropriate Risk and Control culture by being an advocate of the Barclays ERMF, associated policies and Barclays Purpose and Values Key Skills/Experience Experience managing large scale change and transformation programs or equivalent background. Strong commercial and delivery mindset; ability to execute vision and strategy. Experience with managing people and influencing partners and stakeholders outside their line of oversight. Proven experience in managing senior stakeholders and delivering key updates on performance to a broad community of impacted parties. Experience working with and influencing stakeholders at Senior Leadership and Executive Committee levels Strong knowledge of Project Management best practices and frameworks as well as ability to embed these across the function. Ability to assess processes and operational functions for opportunities and recommendations to streamline and improve performance and customer journeys. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 15, 2026
Full time
Key Responsibilities Manage a global team across multiple locations and disciplines to deliver a group wide Fraud Product Ownership strategy and Governance capability Engage with senior leadership across business, technology and operations to drive a consensus led Product strategy and roadmap Recommend and position strategic opportunities around industry best practices and tools for consideration and agreement across the group domain Develop Product Ownership Strategy business cases to identify strategic opportunities and decisions, including measurable success criteria Interlock funding requirements and commitments across the estate for group strategic initiatives Manage program governance and reporting Provide consolidated oversight of the Fraud and Cyber Fusion portfolio of change including, Technology, Business and product led transformation As part of a broader community of Economic Crime COO, design and implement a "Best in class" operating model with consistent governance, reporting and delivery responsibilities. Coordinate with various Business, Change and Technology teams to form a cross-program view of all changes impacting the service. Ensure all programmes in the service portfolio are clearly tracked and managed. Challenge adoption of new programs that don't align with the service's long term strategy. Establish and maintain engagement with internal and external stakeholders regarding the service's performance across the portfolio. Be the service champion and lead for broader cross ECONOMIC CRIME COO Optimization programs, Help establish a culture of innovation and change focused on delivering improvements to performance and production capability. Provide tactical and strategic analysis to influence and inform short and long term business decision making for the service. Lead strategic reviews across Global Fraud Product Strategy, Wholesale Fraud Operations and CFFC as necessary. This may include deep dives into process improvements, automation and operating model, etc. Proactively seek out areas of weakness and opportunity. Develop and implement improvement strategies and plans. Promote an appropriate Risk and Control culture by being an advocate of the Barclays ERMF, associated policies and Barclays Purpose and Values Key Skills/Experience Experience managing large scale change and transformation programs or equivalent background. Strong commercial and delivery mindset; ability to execute vision and strategy. Experience with managing people and influencing partners and stakeholders outside their line of oversight. Proven experience in managing senior stakeholders and delivering key updates on performance to a broad community of impacted parties. Experience working with and influencing stakeholders at Senior Leadership and Executive Committee levels Strong knowledge of Project Management best practices and frameworks as well as ability to embed these across the function. Ability to assess processes and operational functions for opportunities and recommendations to streamline and improve performance and customer journeys. Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. Compliance with all regulatory requirements and internal policies related to customer experience. Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. Management of attrition by working closely with HR in implementing retention initiatives for work force. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
