The post holder will be a key contact for the Royal Free Health Unit finance team. They will ensure effective use of the Health Unit financial resources in pursuit of agreed financial envelope and allocated FIP target. The role requires working with key stakeholders, persuading and influencing the financial direction of the division. Main duties of the job To provide financial support to development of Royal Free Health Unit FIP/ savings plans and monitor the delivery of these plans. Responsible for the preparation and review of business cases ensuring that all costs/ income/ benefits are fully understood and those decisions on new initiatives are taken with full knowledge of the financial implications. Preparation of annual budgets, focused on service line profitability and including providing challenge to service line assumptions. Responsible for financial negotiations in relation to contracts both internally and externally. To enhance and develop the financial analytical support in order to help managers to develop their services in a cost-effective way. In particular the development of planning and monitoring policies and procedures. As a member of a multidisciplinary management team will attend key board and committees and be involved on a daily basis with the operations of assigned service lines. About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification Education & professional Qualifications Educated to Masters level or equivalent Professional qualification in accountancy (CIMA, ACA, CIPFA, ACCA) Expert knowledge gained through specialist training or experience Evidence or maintaining and developing technical accounting expertise and of staying up to date with current accounting rules since qualification Experience Successful experience of managing teams including experience of leading management accounting teams Experience of managing budget setting in large and highly complex organisation Experience of producing financial monitoring reports to Senior Management / Directors for large highly complex organisation Knowledge and experience of financial systems Royal Free World Class Values Demonstrable ability to meet the Trust Values Skills and aptitudes Leadership qualities and influencing skills Ability to operate as part of a leadership of the department proactively identifying ways to improve and working with others in the department to initiate these changes Strong analytical skills with the ability solve highly complex financial problems Excellent verbal and written communication skills The ability to manage time, meet deadlines and prioritie delivering to tight deadlines and managing the demands of senior stakeholders simultaneously Ability to make use of systems to prepare and present accurate, clear information and to identify what can be produced from other systems Strong organisation skills and ability to prioritise Flexible and able to manage workload to ensure delivery of both regular commitments and the support of Trust wide initiatives The ability to provide advice and support from across all of the accounting disciplines is essentia Able to influence others, and be able to present a coherent case in support of a desired outcome and the ability to present and explain complex financial information in a manner that can easily be understood by non -finance managers Confident in taking decisions when needed yet knowing when to ask advise / guidance or to gain approval before embarking on a specific course of action Record of improving processes and reporting in previous roles Personal Qualities & attributes Able to communicate clearly and concisely both verbally and in writing Flexible team player, willing to 'roll up sleeves' where necessary Able to inspire and motivate others Positive 'can do' attitude Resilient to cope with challenge and criticism Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £72,921 to £83,362 a yearper annum, including HCAS
Apr 08, 2026
Full time
The post holder will be a key contact for the Royal Free Health Unit finance team. They will ensure effective use of the Health Unit financial resources in pursuit of agreed financial envelope and allocated FIP target. The role requires working with key stakeholders, persuading and influencing the financial direction of the division. Main duties of the job To provide financial support to development of Royal Free Health Unit FIP/ savings plans and monitor the delivery of these plans. Responsible for the preparation and review of business cases ensuring that all costs/ income/ benefits are fully understood and those decisions on new initiatives are taken with full knowledge of the financial implications. Preparation of annual budgets, focused on service line profitability and including providing challenge to service line assumptions. Responsible for financial negotiations in relation to contracts both internally and externally. To enhance and develop the financial analytical support in order to help managers to develop their services in a cost-effective way. In particular the development of planning and monitoring policies and procedures. As a member of a multidisciplinary management team will attend key board and committees and be involved on a daily basis with the operations of assigned service lines. About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification Education & professional Qualifications Educated to Masters level or equivalent Professional qualification in accountancy (CIMA, ACA, CIPFA, ACCA) Expert knowledge gained through specialist training or experience Evidence or maintaining and developing technical accounting expertise and of staying up to date with current accounting rules since qualification Experience Successful experience of managing teams including experience of leading management accounting teams Experience of managing budget setting in large and highly complex organisation Experience of producing financial monitoring reports to Senior Management / Directors for large highly complex organisation Knowledge and experience of financial systems Royal Free World Class Values Demonstrable ability to meet the Trust Values Skills and aptitudes Leadership qualities and influencing skills Ability to operate as part of a leadership of the department proactively identifying ways to improve and working with others in the department to initiate these changes Strong analytical skills with the ability solve highly complex financial problems Excellent verbal and written communication skills The ability to manage time, meet deadlines and prioritie delivering to tight deadlines and managing the demands of senior stakeholders simultaneously Ability to make use of systems to prepare and present accurate, clear information and to identify what can be produced from other systems Strong organisation skills and ability to prioritise Flexible and able to manage workload to ensure delivery of both regular commitments and the support of Trust wide initiatives The ability to provide advice and support from across all of the accounting disciplines is essentia Able to influence others, and be able to present a coherent case in support of a desired outcome and the ability to present and explain complex financial information in a manner that can easily be understood by non -finance managers Confident in taking decisions when needed yet knowing when to ask advise / guidance or to gain approval before embarking on a specific course of action Record of improving processes and reporting in previous roles Personal Qualities & attributes Able to communicate clearly and concisely both verbally and in writing Flexible team player, willing to 'roll up sleeves' where necessary Able to inspire and motivate others Positive 'can do' attitude Resilient to cope with challenge and criticism Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £72,921 to £83,362 a yearper annum, including HCAS
Mechanical Contracts Manager Position Description As CGI's Mechanical Contracts Manager you will own the reliability, safety and performance of multi-site office environments, delivering measurable reductions in operating cost and increased asset uptime. You'll shape how built-environment services support business outcomes - driving high-value facilities projects, optimizing planned maintenance regimes and negotiating commercial contracts that protect budgets and elevate workplace experience. Working with cross-functional teams and external partners, you'll enable scalable, resilient estates solutions that let clients focus on mission-critical priorities while you deliver clear, data-driven results and continuous improvement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in our Leeds office. Your future duties and responsibilities In this role, you will lead day-to-day mechanical and facilities operations across multiple UK locations, ensuring safety, regulatory compliance and excellent service delivery. You will manage and develop the facilities technical team, allocate the right skills to each site, and act as the primary point of contact for landlords, property managers and specialist contractors. You will influence strategic estate planning and renovations, manage planned maintenance systems (including SFG20/TABS CAFM), and take ownership of budgets, procurement and supplier performance to drive efficiency and cost savings. Key responsibilities Lead & Innovate: Direct facilities technical team, coach performance and assign resources to meet site needs. Develop & Deliver: Oversee planned and reactive maintenance, specialist contractors and project delivery for refurbishments. Optimise & Automate: Manage SFG20/TABS CAFM and processes to improve productivity and reporting. Procure & Negotiate: Source and negotiate mechanical services contracts to deliver value and compliance. Plan & Report: Produce occupancy and spend reports, review tenders, and present recommendations to the Director of Operations. Respond & Resolve: Triage and resolve emergencies or urgent site issues promptly. Collaborate & Influence: Liaise with CRE, landlords and senior stakeholders to support strategic site decisions. Travel & Presence: Provide in-person leadership across the UK region (travel required) and maintain on-site presence typically 4 days per week. Required qualifications to be successful in this role You should bring a minimum of five years' experience in mechanical engineering and facilities leadership, with demonstrable success managing multi-site operations, budgets and supplier networks. You are organised, analytically strong, excellent with stakeholder engagement and skilled at turning technical data into clear commercial decisions. Essential qualifications & experience Minimum 5 years' experience in mechanical engineering (HVAC, AC, gas & ventilation) and facilities management. Proven track record managing a facilities/technical team and contractor supply chains. Strong experience in budgeting, space planning and multi-site asset management. Proficiency with planned maintenance standards (SFG20) and CAFM systems (TABS or equivalent). Excellent Excel, PowerPoint, Word and MS Project skills. Strong commercial negotiation, procurement and contract management experience. Clear communicator with stakeholder influence at all organisational levels. Ability to work independently under pressure and travel across the UK as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 08, 2026
Full time
Mechanical Contracts Manager Position Description As CGI's Mechanical Contracts Manager you will own the reliability, safety and performance of multi-site office environments, delivering measurable reductions in operating cost and increased asset uptime. You'll shape how built-environment services support business outcomes - driving high-value facilities projects, optimizing planned maintenance regimes and negotiating commercial contracts that protect budgets and elevate workplace experience. Working with cross-functional teams and external partners, you'll enable scalable, resilient estates solutions that let clients focus on mission-critical priorities while you deliver clear, data-driven results and continuous improvement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in our Leeds office. Your future duties and responsibilities In this role, you will lead day-to-day mechanical and facilities operations across multiple UK locations, ensuring safety, regulatory compliance and excellent service delivery. You will manage and develop the facilities technical team, allocate the right skills to each site, and act as the primary point of contact for landlords, property managers and specialist contractors. You will influence strategic estate planning and renovations, manage planned maintenance systems (including SFG20/TABS CAFM), and take ownership of budgets, procurement and supplier performance to drive efficiency and cost savings. Key responsibilities Lead & Innovate: Direct facilities technical team, coach performance and assign resources to meet site needs. Develop & Deliver: Oversee planned and reactive maintenance, specialist contractors and project delivery for refurbishments. Optimise & Automate: Manage SFG20/TABS CAFM and processes to improve productivity and reporting. Procure & Negotiate: Source and negotiate mechanical services contracts to deliver value and compliance. Plan & Report: Produce occupancy and spend reports, review tenders, and present recommendations to the Director of Operations. Respond & Resolve: Triage and resolve emergencies or urgent site issues promptly. Collaborate & Influence: Liaise with CRE, landlords and senior stakeholders to support strategic site decisions. Travel & Presence: Provide in-person leadership across the UK region (travel required) and maintain on-site presence typically 4 days per week. Required qualifications to be successful in this role You should bring a minimum of five years' experience in mechanical engineering and facilities leadership, with demonstrable success managing multi-site operations, budgets and supplier networks. You are organised, analytically strong, excellent with stakeholder engagement and skilled at turning technical data into clear commercial decisions. Essential qualifications & experience Minimum 5 years' experience in mechanical engineering (HVAC, AC, gas & ventilation) and facilities management. Proven track record managing a facilities/technical team and contractor supply chains. Strong experience in budgeting, space planning and multi-site asset management. Proficiency with planned maintenance standards (SFG20) and CAFM systems (TABS or equivalent). Excellent Excel, PowerPoint, Word and MS Project skills. Strong commercial negotiation, procurement and contract management experience. Clear communicator with stakeholder influence at all organisational levels. Ability to work independently under pressure and travel across the UK as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Bid Manager Position Description At CGI, you will shape the future of our growth by leading high-value, complex bids that enable clients to transform and succeed. As a Bid Manager within our Leeds Business Unit, you will drive measurable impact by elevating the quality, consistency and strategic strength of our proposals. Working collaboratively with experts across sales, delivery and solution teams, you will take ownership of outcomes, apply creativity with commercial rigour, and help secure sustainable success in a competitive market. Your contribution will directly influence how we win, deliver and build long-term client partnerships, while being supported to develop your career in an environment that values accountability, innovation and shared achievement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Leeds Your future duties and responsibilities In this role, you will lead the end-to-end bid lifecycle for strategic, high-value opportunities, taking accountability for shaping compelling win strategies and delivering high-quality, compliant, and commercially robust submissions. You will collaborate closely with sales leads, capture teams and subject-matter experts to prepare early, manage risk effectively and drive momentum from qualification through to submission and client presentation. Your work will directly strengthen win rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates CGI's value, differentiates us in the market and delivers measurable business impact. Key responsibilities: Lead & Coordinate end-to-end bid delivery from qualification to submission Shape & Drive clear, differentiated win strategies with sales and capture teams Engage & Influence senior stakeholders across multi-disciplinary teams Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post-bid reviews Required qualifications to be successful in this role You will bring proven experience leading and winning competitive bids within complex, fast-paced environments. With strong commercial awareness and excellent communication skills, you will be confident influencing senior stakeholders and motivating cross-functional teams to deliver high-quality outcomes. You will combine strategic thinking with attention to detail, demonstrating sound judgement and the ability to challenge constructively while maintaining momentum. Essential qualifications: Proven experience leading and winning complex, competitive bids Strong pre-sales and bid management expertise Demonstrable commercial awareness and budget management capability Excellent written and verbal communication skills Proven ability to lead, motivate and influence multi-disciplinary teams Confidence to challenge constructively and adapt in evolving environments Ability to think strategically and make informed, evidence-based recommendations Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 08, 2026
Full time
Bid Manager Position Description At CGI, you will shape the future of our growth by leading high-value, complex bids that enable clients to transform and succeed. As a Bid Manager within our Leeds Business Unit, you will drive measurable impact by elevating the quality, consistency and strategic strength of our proposals. Working collaboratively with experts across sales, delivery and solution teams, you will take ownership of outcomes, apply creativity with commercial rigour, and help secure sustainable success in a competitive market. Your contribution will directly influence how we win, deliver and build long-term client partnerships, while being supported to develop your career in an environment that values accountability, innovation and shared achievement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Leeds Your future duties and responsibilities In this role, you will lead the end-to-end bid lifecycle for strategic, high-value opportunities, taking accountability for shaping compelling win strategies and delivering high-quality, compliant, and commercially robust submissions. You will collaborate closely with sales leads, capture teams and subject-matter experts to prepare early, manage risk effectively and drive momentum from qualification through to submission and client presentation. Your work will directly strengthen win rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates CGI's value, differentiates us in the market and delivers measurable business impact. Key responsibilities: Lead & Coordinate end-to-end bid delivery from qualification to submission Shape & Drive clear, differentiated win strategies with sales and capture teams Engage & Influence senior stakeholders across multi-disciplinary teams Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post-bid reviews Required qualifications to be successful in this role You will bring proven experience leading and winning competitive bids within complex, fast-paced environments. With strong commercial awareness and excellent communication skills, you will be confident influencing senior stakeholders and motivating cross-functional teams to deliver high-quality outcomes. You will combine strategic thinking with attention to detail, demonstrating sound judgement and the ability to challenge constructively while maintaining momentum. Essential qualifications: Proven experience leading and winning complex, competitive bids Strong pre-sales and bid management expertise Demonstrable commercial awareness and budget management capability Excellent written and verbal communication skills Proven ability to lead, motivate and influence multi-disciplinary teams Confidence to challenge constructively and adapt in evolving environments Ability to think strategically and make informed, evidence-based recommendations Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Apr 08, 2026
Full time
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 08, 2026
Full time
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 08, 2026
Full time
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 08, 2026
Full time
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. If you're energised by a fastpaced environment and bring strong organisation and strategic awareness, this is a great opportunity to launch your career as an Associate Digital Portfolio Manager. You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven working knowledge of how projects, programmes and portfolios are planned, managed and governed. This includes an understanding of key delivery methodologies, governance structures, assurance processes and the roles involved in successful digital delivery. Experience of building strong, collaborative working relationships, establishing trust and credibility through clear communication to support organisational goals and continual improvement. Evidence of producing and maintaining high quality portfolio, programme or project reports using a range of digital tools (e.g., Excel, Power BI, SharePoint or portfolio management systems), ensuring accurate, timely and accessible information. Demonstrable experience in analysing accurate, timely and insight driven reports in a digital or project delivery environment, ensuring information supports effective decision making and is aligned with governance requirements. You and your role In this role, you'll help manage and coordinate a diverse portfolio of digital projects, supporting decisions around prioritisation, resourcing and delivery. You'll be supported as you build your skills and experience as a Portfolio Manager. You'll monitor progress against outcomes, analyse risks, and work closely with delivery teams to remove blockers and keep activity on track. You'll also play a key role in ensuring compliance with governance and service standards, maintaining clear oversight across interdependent pieces of work, and supporting effective project setup and assurance. This is a great chance to develop your portfolio management expertise while contributing to meaningful, userfocused digital transformation at scale. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% per annum. Holidays: A generous leave package starting at 24 days, rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a highly motivated, curious and technically proficient Manager to join our Group Strategy and Corporate Development team. This is a critical role that supports the Group's inorganic and organic growth initiatives, offering you the opportunity to leverage your analytical rigor and strategy development experience in a dynamic, rapidly scaling FinTech environment. You will play a hands-on role in leading strategic projects, supporting M&A execution, and contributing to the long-term strategic planning for both the Bank and our global SaaS business, Engine. Responsibilities Strategy & Transaction Ownership Project Leadership: Own and execute defined workstreams within complex strategic projects, translating high-level objectives into structured workplans, and delivering data-driven recommendations. Deal Execution: Support the end-to-end transaction lifecycle for M&A, joint ventures, and strategic partnerships, including financial due diligence, detailed valuation, and preparation of transaction materials. Stakeholder Communication: Prepare clear, concise, and compelling presentations and papers for the C-Suite, Group Board, and external investors, ensuring all materials are flawless. Analysis & Financial Acumen Financial Modelling: Develop financial models and business cases for corporate activities, ensuring the clear testing of assumptions and a strong understanding of Starling's key value drivers. Valuation: Lead on valuation exercises, including comparable company analysis, precedent transactions, and DCF modelling. Market Analysis: Conduct rigorous market research and monitor the competitive landscape (FinTech, Banking, and TMT) to inform strategic positioning and opportunity identification. Team & Culture Mentorship: Actively coach and guide Analysts and Associates on best practices in financial analysis, structuring strategic problems, and high-quality output generation. Execution Rigour: Drive a culture of high-velocity execution, managing multiple competing workstreams and ensuring timely delivery of high-quality work. Collaboration: Develop and maintain strong, collaborative relationships within Finance and other teams across the Group. Requirements Experience & Background 3-5 years of experience in a high-calibre environment, with a significant portion spent in one of the following: Investment Banking (Associate level): Ideally within a FIG, FinTech, or TMT coverage group at a top-tier bulge bracket or elite boutique bank, with demonstrable transaction exposure. Strategy Consulting Firm (Senior Associate to Manager): Experience in complex, hypothesis-driven strategic projects and commercial due diligence projects. Private Equity or Corporate Development: Relevant experience in deal execution and strategic analysis, in a fintech or banking sector. Technical & Analytical Skills Financial Modeling: Highly proficient in financial modelling and with a strong understanding of bank-specific technicals, valuation techniques (DCF, multiples). Problem Solving: Exceptional analytical skills with the ability to disaggregate ambiguous problems and structure them into clear, actionable workstreams. Presentation & Communication: Outstanding written and verbal communication skills, with a demonstrated ability to create clear, data-backed commercial narratives suitable for senior audiences. Attributes First-Principles Thinking: A logical, data-driven approach to solving new and complex problems. Commercial Instinct: An acute focus on the drivers of value and the bottom-line impact of strategic decisions. Execution Focus: A bias for action, high attention to detail, and a commitment to driving workstreams to a conclusion with autonomy. Stakeholder Management: Confident engaging with and influencing internal stakeholders across all levels of the organisation. Adaptability: Thrive in a fast-paced, high-pressure, and fluid environment where priorities can shift rapidly Low Ego: The ability to successfully work as part of a team with little hierarchy Applications for this role will close at 9am on Monday April 13th. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Apr 08, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We are looking for a highly motivated, curious and technically proficient Manager to join our Group Strategy and Corporate Development team. This is a critical role that supports the Group's inorganic and organic growth initiatives, offering you the opportunity to leverage your analytical rigor and strategy development experience in a dynamic, rapidly scaling FinTech environment. You will play a hands-on role in leading strategic projects, supporting M&A execution, and contributing to the long-term strategic planning for both the Bank and our global SaaS business, Engine. Responsibilities Strategy & Transaction Ownership Project Leadership: Own and execute defined workstreams within complex strategic projects, translating high-level objectives into structured workplans, and delivering data-driven recommendations. Deal Execution: Support the end-to-end transaction lifecycle for M&A, joint ventures, and strategic partnerships, including financial due diligence, detailed valuation, and preparation of transaction materials. Stakeholder Communication: Prepare clear, concise, and compelling presentations and papers for the C-Suite, Group Board, and external investors, ensuring all materials are flawless. Analysis & Financial Acumen Financial Modelling: Develop financial models and business cases for corporate activities, ensuring the clear testing of assumptions and a strong understanding of Starling's key value drivers. Valuation: Lead on valuation exercises, including comparable company analysis, precedent transactions, and DCF modelling. Market Analysis: Conduct rigorous market research and monitor the competitive landscape (FinTech, Banking, and TMT) to inform strategic positioning and opportunity identification. Team & Culture Mentorship: Actively coach and guide Analysts and Associates on best practices in financial analysis, structuring strategic problems, and high-quality output generation. Execution Rigour: Drive a culture of high-velocity execution, managing multiple competing workstreams and ensuring timely delivery of high-quality work. Collaboration: Develop and maintain strong, collaborative relationships within Finance and other teams across the Group. Requirements Experience & Background 3-5 years of experience in a high-calibre environment, with a significant portion spent in one of the following: Investment Banking (Associate level): Ideally within a FIG, FinTech, or TMT coverage group at a top-tier bulge bracket or elite boutique bank, with demonstrable transaction exposure. Strategy Consulting Firm (Senior Associate to Manager): Experience in complex, hypothesis-driven strategic projects and commercial due diligence projects. Private Equity or Corporate Development: Relevant experience in deal execution and strategic analysis, in a fintech or banking sector. Technical & Analytical Skills Financial Modeling: Highly proficient in financial modelling and with a strong understanding of bank-specific technicals, valuation techniques (DCF, multiples). Problem Solving: Exceptional analytical skills with the ability to disaggregate ambiguous problems and structure them into clear, actionable workstreams. Presentation & Communication: Outstanding written and verbal communication skills, with a demonstrated ability to create clear, data-backed commercial narratives suitable for senior audiences. Attributes First-Principles Thinking: A logical, data-driven approach to solving new and complex problems. Commercial Instinct: An acute focus on the drivers of value and the bottom-line impact of strategic decisions. Execution Focus: A bias for action, high attention to detail, and a commitment to driving workstreams to a conclusion with autonomy. Stakeholder Management: Confident engaging with and influencing internal stakeholders across all levels of the organisation. Adaptability: Thrive in a fast-paced, high-pressure, and fluid environment where priorities can shift rapidly Low Ego: The ability to successfully work as part of a team with little hierarchy Applications for this role will close at 9am on Monday April 13th. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Marketing & Communications Manager (Public Sector) Position Description At CGI, you will play a pivotal role in shaping how we engage, influence, and grow within the UK public sector. As a senior marketing partner, you will translate business strategy into insight-led, high-impact marketing and communications that strengthen our position across government and public safety. Your work will directly contribute to pipeline growth, competitive win rates, and long-term client partnerships, while reinforcing CGI's reputation as a trusted, delivery-focused partner. Working in a collaborative, high-performing environment, you will be empowered to take ownership, think creatively, and deliver meaningful outcomes that support both client success and societal impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in London Your future duties and responsibilities In this role, you will lead the development and execution of integrated marketing and communications plans for a defined Public Sector Business Unit, aligning activity to commercial priorities, procurement frameworks, and policy direction. You will take ownership of delivering measurable impact across pipeline growth, win-rate improvement, and strategic account expansion, ensuring all activity is insight-led, targeted, and commercially focused. Acting as a trusted partner to business stakeholders, you will influence positioning, strengthen competitive differentiation, and ensure CGI presents a consistent, credible voice across government and public safety markets. You will work collaboratively across business development, bid teams, and Government Relations to enable effective market engagement, while continuously optimising performance through data, insight, and disciplined planning. Operating in a highly regulated environment, you will ensure all communications are compliant, reputationally sound, and aligned to CGI's standards. Lead & Deliver integrated marketing plans aligned to public sector growth objectives Drive & Optimise pipeline development, win rates, and framework positioning Shape & Influence messaging, positioning, and go-to-market strategies Support & Enable bid teams with compelling, differentiated marketing content Align & Integrate activity with Government Relations and stakeholder priorities Develop & Execute thought leadership and sector-focused campaigns Monitor & Improve performance through data-driven insights and ROI tracking Collaborate & Coordinate across teams to ensure consistent, high-impact delivery Required qualifications to be successful in this role You will bring strong experience in B2B marketing within public sector or regulated environments, with a proven ability to support commercial growth in complex, framework-driven markets. You should have a solid understanding of public sector policy, procurement, and stakeholder dynamics, alongside the ability to influence senior stakeholders and operate effectively within a matrix organisation. You should have significant experience in public sector, government, or regulated industry marketing Strong understanding of procurement frameworks and policy landscape Proven ability to contribute to pipeline growth, win rates, and revenue outcomes Experience working with bid teams and business development in competitive environments Strong stakeholder management and influencing skills within matrix organisations Ability to translate insight into clear, compelling marketing strategies and messaging Commercially focused with strong analytical and performance optimisation skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 08, 2026
Full time
Marketing & Communications Manager (Public Sector) Position Description At CGI, you will play a pivotal role in shaping how we engage, influence, and grow within the UK public sector. As a senior marketing partner, you will translate business strategy into insight-led, high-impact marketing and communications that strengthen our position across government and public safety. Your work will directly contribute to pipeline growth, competitive win rates, and long-term client partnerships, while reinforcing CGI's reputation as a trusted, delivery-focused partner. Working in a collaborative, high-performing environment, you will be empowered to take ownership, think creatively, and deliver meaningful outcomes that support both client success and societal impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in London Your future duties and responsibilities In this role, you will lead the development and execution of integrated marketing and communications plans for a defined Public Sector Business Unit, aligning activity to commercial priorities, procurement frameworks, and policy direction. You will take ownership of delivering measurable impact across pipeline growth, win-rate improvement, and strategic account expansion, ensuring all activity is insight-led, targeted, and commercially focused. Acting as a trusted partner to business stakeholders, you will influence positioning, strengthen competitive differentiation, and ensure CGI presents a consistent, credible voice across government and public safety markets. You will work collaboratively across business development, bid teams, and Government Relations to enable effective market engagement, while continuously optimising performance through data, insight, and disciplined planning. Operating in a highly regulated environment, you will ensure all communications are compliant, reputationally sound, and aligned to CGI's standards. Lead & Deliver integrated marketing plans aligned to public sector growth objectives Drive & Optimise pipeline development, win rates, and framework positioning Shape & Influence messaging, positioning, and go-to-market strategies Support & Enable bid teams with compelling, differentiated marketing content Align & Integrate activity with Government Relations and stakeholder priorities Develop & Execute thought leadership and sector-focused campaigns Monitor & Improve performance through data-driven insights and ROI tracking Collaborate & Coordinate across teams to ensure consistent, high-impact delivery Required qualifications to be successful in this role You will bring strong experience in B2B marketing within public sector or regulated environments, with a proven ability to support commercial growth in complex, framework-driven markets. You should have a solid understanding of public sector policy, procurement, and stakeholder dynamics, alongside the ability to influence senior stakeholders and operate effectively within a matrix organisation. You should have significant experience in public sector, government, or regulated industry marketing Strong understanding of procurement frameworks and policy landscape Proven ability to contribute to pipeline growth, win rates, and revenue outcomes Experience working with bid teams and business development in competitive environments Strong stakeholder management and influencing skills within matrix organisations Ability to translate insight into clear, compelling marketing strategies and messaging Commercially focused with strong analytical and performance optimisation skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Events Manager Position Description At CGI, you will play a key role in delivering engaging, high-quality events that strengthen employee experience, deepen client relationships, and support business growth. Working at the heart of our Leeds Business Unit, you will help shape memorable experiences that reflect our professional standards and collaborative culture. This role offers the opportunity to take ownership of impactful initiatives, contribute fresh ideas, and support meaningful connections across our teams, clients, and communities-driving real value while developing your career in a supportive and forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position based out of our Leeds office. Your future duties and responsibilities In this role, you will coordinate and deliver a wide range of internal and external events that enhance engagement, strengthen relationships, and support business objectives. You will work closely with leadership, marketing, and social value teams to ensure all activities are well-executed, aligned, and impactful. You will take ownership of event planning and delivery, bringing structure, creativity, and attention to detail to everything you do. You will also play an active role in supporting community engagement and social value initiatives, helping to build meaningful connections both internally and externally while contributing to a positive and collaborative culture. Plan & Deliver internal events, including office socials and engagement initiatives Coordinate & Execute the annual Christmas party and large-scale activities Manage & Track invitations, attendance, and communications Organise & Support client events, networking sessions, and roundtables Liaise & Collaborate with venues, suppliers, and stakeholders Monitor & Control event budgets and expenditure Support & Enable community and volunteering initiatives Maintain & Improve event calendars, trackers, and processes Ensure & Uphold brand standards, governance, and compliance Required qualifications to be successful in this role You will bring proven experience in event or project coordination within a professional environment, combined with strong organisational skills and the ability to manage multiple priorities. You will be a confident communicator who builds strong relationships, takes ownership of tasks, and approaches challenges with a proactive and solutions-focused mindset. Experience coordinating events or projects in a professional setting Strong organisational skills with excellent attention to detail Ability to manage multiple deadlines in a fast-paced environment Clear and professional communication skills Proven ability to build effective working relationships Demonstrated ownership and follow-through on tasks Proactive, adaptable, and solutions-oriented approach Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 08, 2026
Full time
Events Manager Position Description At CGI, you will play a key role in delivering engaging, high-quality events that strengthen employee experience, deepen client relationships, and support business growth. Working at the heart of our Leeds Business Unit, you will help shape memorable experiences that reflect our professional standards and collaborative culture. This role offers the opportunity to take ownership of impactful initiatives, contribute fresh ideas, and support meaningful connections across our teams, clients, and communities-driving real value while developing your career in a supportive and forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position based out of our Leeds office. Your future duties and responsibilities In this role, you will coordinate and deliver a wide range of internal and external events that enhance engagement, strengthen relationships, and support business objectives. You will work closely with leadership, marketing, and social value teams to ensure all activities are well-executed, aligned, and impactful. You will take ownership of event planning and delivery, bringing structure, creativity, and attention to detail to everything you do. You will also play an active role in supporting community engagement and social value initiatives, helping to build meaningful connections both internally and externally while contributing to a positive and collaborative culture. Plan & Deliver internal events, including office socials and engagement initiatives Coordinate & Execute the annual Christmas party and large-scale activities Manage & Track invitations, attendance, and communications Organise & Support client events, networking sessions, and roundtables Liaise & Collaborate with venues, suppliers, and stakeholders Monitor & Control event budgets and expenditure Support & Enable community and volunteering initiatives Maintain & Improve event calendars, trackers, and processes Ensure & Uphold brand standards, governance, and compliance Required qualifications to be successful in this role You will bring proven experience in event or project coordination within a professional environment, combined with strong organisational skills and the ability to manage multiple priorities. You will be a confident communicator who builds strong relationships, takes ownership of tasks, and approaches challenges with a proactive and solutions-focused mindset. Experience coordinating events or projects in a professional setting Strong organisational skills with excellent attention to detail Ability to manage multiple deadlines in a fast-paced environment Clear and professional communication skills Proven ability to build effective working relationships Demonstrated ownership and follow-through on tasks Proactive, adaptable, and solutions-oriented approach Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that revolves around building, creating, and disrupting to keep us on the cutting edge of the industry. Innovation and collaboration will be at the core of everything you do. We operate a flat working structure to empower you to make decisions regardless of what your primary responsibilities may be. Help is never far away either and you will find support in your team and from across the business - we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: from contributing code to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the role Starling is growing our first line Information Technology Risk Management Team (ITRM) and is looking for a technical regulatory compliance manager who is passionate about making a difference in the development of the risk, control and compliance space, and has a drive to facilitate the implementation of compliant technology led solutions to our Banking services. As a member of our first line ITRM team, you will be responsible for ensuring Information Technology complies with the relevant industry rules and regulations, ensuring our regulatory obligations are met, and avoiding any issues which may impact the business adversely. This role will require collaborative working with all stakeholders including second and third line to ensure compliance, operational efficiency and continuous improvement. Reporting to the Chief IT Control Officer via the Technical Resilience Director, you will have the responsibility for the protection of Information Technology's reputation and integrity through the coordination of first line compliance activities and the preparation for regulatory attestations and accreditations. This will enable Information Technology to contribute to the delivery of the Bank's integrity and reputation through demonstrable compliance delivery. What you'll get to do: Monitoring and the provision of evidence to support compliance with laws, regulations and internal policies Supporting the SMF24 and others with responsibilities under SMCR to enable the delivery of regulatory expectations; ensuring timely and accurate submission of attestations Support the evolving regulatory compliance work associated with operational resilience and in Technology's Business Continuity and Disaster Recovery planning, including the assurance of compliance across the technology supply chain Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams The investigation of any irregularities, breaches and non-compliance issues Championing compliance best practice and contributing to robust and effective compliance controls within the organisation The performance of risk assessments, technology led thematic reviews and internal compliance audits to understand compliance risk level, significance and scope IT policy development: advisory and assurance across the compliance elements / implications within the IT governance documentation suite Helping the business function to identify solutions to compliance issues The implementation of preventative and/or corrective measures to mitigate compliance risk Creation of a function-wide compliance culture through the education about regulation and industry best practices, with insight into the impact of non-compliance on the organisation The review of technical change to assure compliance with regulatory / scheme requirements Ensuring that the correct internal policies and procedures are in place to achieve compliance with external regulations. Assisting in the gathering of internal information in response to regulatory requests Managing voluntary best practice relating to professional standards Collaborating with other departments / functions / lines of defense to create a culture of compliance Compliance monitoring including the development and tracking of compliance metrics and ensuring adherence to internal controls Investigating compliance violations or irregularities Reporting on current compliance risks and compliance performance across Information Technology Highlighting / escalating areas of concern to the Information Technology departmental and team leads, risk owners and Chief IT Control Officer as required. Keeping up to date with the evolving regulatory environment. Requirements Have a comprehensive understanding and working knowledge of the UK's regulatory environment and sourcebooks Be able to advise and make recommendations to the business on regulatory compliance matters identify opportunities for and where appropriate recommend business process improvements to ensure compliance Have a pragmatic approach and be able to work collaboratively within the compliance spaces across a technology driven environment Have an understanding of compliance risks across technology, information security and regulatory environments Have an understanding of the principles of IT Risk Management Have knowledge of ISO accreditations against which to monitor compliance Have knowledge of industry standards such as COBIT, NIST, SOC I and SOC II, and PCI-DSS against which to monitor compliance Have previous knowledge of CASS, BACS, SCV, Pay UK and Swift CSP against which to monitor compliance Be proficient in working with external auditors Share knowledge and provide guidance on internal bank first line or similar related processes. Take responsibility and do the right thing for customers, colleagues and partners. Experience across one or more of these areas is useful but it is not expected that you will have worked in all of these. The following skills and experience are desirable: Experience working within financial services, specifically within technology risk management. Experience working with key stakeholders, developing working relationships and providing insightful management reporting / information. Good attention to detail as you are likely to be examining laws and regulations and checking compliance Working knowledge of SMCR requirements Ability to influence across multiple stakeholders information to technical and non-technical audiences Flexibility in your approach to meeting goals as part of the wider team. This role will close for applications on Fri 7th March 2025. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry . click apply for full job details
Apr 08, 2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that revolves around building, creating, and disrupting to keep us on the cutting edge of the industry. Innovation and collaboration will be at the core of everything you do. We operate a flat working structure to empower you to make decisions regardless of what your primary responsibilities may be. Help is never far away either and you will find support in your team and from across the business - we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: from contributing code to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the role Starling is growing our first line Information Technology Risk Management Team (ITRM) and is looking for a technical regulatory compliance manager who is passionate about making a difference in the development of the risk, control and compliance space, and has a drive to facilitate the implementation of compliant technology led solutions to our Banking services. As a member of our first line ITRM team, you will be responsible for ensuring Information Technology complies with the relevant industry rules and regulations, ensuring our regulatory obligations are met, and avoiding any issues which may impact the business adversely. This role will require collaborative working with all stakeholders including second and third line to ensure compliance, operational efficiency and continuous improvement. Reporting to the Chief IT Control Officer via the Technical Resilience Director, you will have the responsibility for the protection of Information Technology's reputation and integrity through the coordination of first line compliance activities and the preparation for regulatory attestations and accreditations. This will enable Information Technology to contribute to the delivery of the Bank's integrity and reputation through demonstrable compliance delivery. What you'll get to do: Monitoring and the provision of evidence to support compliance with laws, regulations and internal policies Supporting the SMF24 and others with responsibilities under SMCR to enable the delivery of regulatory expectations; ensuring timely and accurate submission of attestations Support the evolving regulatory compliance work associated with operational resilience and in Technology's Business Continuity and Disaster Recovery planning, including the assurance of compliance across the technology supply chain Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams The investigation of any irregularities, breaches and non-compliance issues Championing compliance best practice and contributing to robust and effective compliance controls within the organisation The performance of risk assessments, technology led thematic reviews and internal compliance audits to understand compliance risk level, significance and scope IT policy development: advisory and assurance across the compliance elements / implications within the IT governance documentation suite Helping the business function to identify solutions to compliance issues The implementation of preventative and/or corrective measures to mitigate compliance risk Creation of a function-wide compliance culture through the education about regulation and industry best practices, with insight into the impact of non-compliance on the organisation The review of technical change to assure compliance with regulatory / scheme requirements Ensuring that the correct internal policies and procedures are in place to achieve compliance with external regulations. Assisting in the gathering of internal information in response to regulatory requests Managing voluntary best practice relating to professional standards Collaborating with other departments / functions / lines of defense to create a culture of compliance Compliance monitoring including the development and tracking of compliance metrics and ensuring adherence to internal controls Investigating compliance violations or irregularities Reporting on current compliance risks and compliance performance across Information Technology Highlighting / escalating areas of concern to the Information Technology departmental and team leads, risk owners and Chief IT Control Officer as required. Keeping up to date with the evolving regulatory environment. Requirements Have a comprehensive understanding and working knowledge of the UK's regulatory environment and sourcebooks Be able to advise and make recommendations to the business on regulatory compliance matters identify opportunities for and where appropriate recommend business process improvements to ensure compliance Have a pragmatic approach and be able to work collaboratively within the compliance spaces across a technology driven environment Have an understanding of compliance risks across technology, information security and regulatory environments Have an understanding of the principles of IT Risk Management Have knowledge of ISO accreditations against which to monitor compliance Have knowledge of industry standards such as COBIT, NIST, SOC I and SOC II, and PCI-DSS against which to monitor compliance Have previous knowledge of CASS, BACS, SCV, Pay UK and Swift CSP against which to monitor compliance Be proficient in working with external auditors Share knowledge and provide guidance on internal bank first line or similar related processes. Take responsibility and do the right thing for customers, colleagues and partners. Experience across one or more of these areas is useful but it is not expected that you will have worked in all of these. The following skills and experience are desirable: Experience working within financial services, specifically within technology risk management. Experience working with key stakeholders, developing working relationships and providing insightful management reporting / information. Good attention to detail as you are likely to be examining laws and regulations and checking compliance Working knowledge of SMCR requirements Ability to influence across multiple stakeholders information to technical and non-technical audiences Flexibility in your approach to meeting goals as part of the wider team. This role will close for applications on Fri 7th March 2025. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry . click apply for full job details
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 08, 2026
Full time
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Responsibilities: Overall management and co-ordination of a number of key projects across different areas of the bank. Drive projects forward by identifying and managing dependencies and interfaces between projects and other business initiatives Working with Engineering and Operations and Banking teams to transition project outcomes to 'business as usual' processes by monitoring progress, resolving issues and initiating appropriate corrective action Requirements Excellent written and verbal communication with experience of communicating to senior leadership and third parties Experience managing technology projects end-to-end The ability to adapt to changing priorities The ability to work independently and manage ambiguity Strong interpersonal skills ability to solve problems creatively A 'hands on' attitude to project delivery The ability to quickly understand a new subject matter, with the confidence to get up to speed with the technical or banking details of a problem Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 30 mins with one of the team Stage 2 - 60 mins interview with two team members Stage 3 - 45 mins final with two executives Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Apr 08, 2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Responsibilities: Overall management and co-ordination of a number of key projects across different areas of the bank. Drive projects forward by identifying and managing dependencies and interfaces between projects and other business initiatives Working with Engineering and Operations and Banking teams to transition project outcomes to 'business as usual' processes by monitoring progress, resolving issues and initiating appropriate corrective action Requirements Excellent written and verbal communication with experience of communicating to senior leadership and third parties Experience managing technology projects end-to-end The ability to adapt to changing priorities The ability to work independently and manage ambiguity Strong interpersonal skills ability to solve problems creatively A 'hands on' attitude to project delivery The ability to quickly understand a new subject matter, with the confidence to get up to speed with the technical or banking details of a problem Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 30 mins with one of the team Stage 2 - 60 mins interview with two team members Stage 3 - 45 mins final with two executives Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You might also have experience delivering experiences to B2B clients via APIs or mobile SDKs, such as experience at a SaaS organisation. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. You might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions or an understanding of the particular nuances and dynamics of Savings products and customer needs. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Apr 08, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You might also have experience delivering experiences to B2B clients via APIs or mobile SDKs, such as experience at a SaaS organisation. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. You might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions or an understanding of the particular nuances and dynamics of Savings products and customer needs. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Head Housekeeper - Braintree Package Description: Shift details; Week 1: 4 shifts Week 2: 5 shifts At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Head Housekeeper at Braintree Mews Care Home in Braintree. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLEYour focus as Head Housekeeper will be to oversee the housekeeping and laundry cleaning service in support of the hospitality services function to ensure a high-quality and comprehensive care service is delivered to residents. Other responsibilities will include: Carrying out all cleaning duties as per the housekeeping job description.Preparing orders for Home Manager approval for all cleaning materials with approved suppliers whilst complying with procedures to maintain appropriate stock levels and control and ensuring good quality products are purchased within agreed budget limits.Monitoring standards of work of the housekeeping and laundry team to always maintain high cleanliness standards.Supervising and directing the work of the housekeeping team, providing instruction and demonstration to new staff on cleaning tasks and materials. ABOUT YOU To succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do. Our ideal candidate must have: Experience in cleaning and managing laundry in a public setting. Knowledge of health and safety, particularly moving and handling techniques, fire safety, and COSHH assessments.Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents.Demonstrate the ability to lead, supervise and develop teams. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:A DBS Disclosure check, the cost of which will be met by Avery Healthcare.Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Apr 08, 2026
Full time
Head Housekeeper - Braintree Package Description: Shift details; Week 1: 4 shifts Week 2: 5 shifts At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Head Housekeeper at Braintree Mews Care Home in Braintree. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLEYour focus as Head Housekeeper will be to oversee the housekeeping and laundry cleaning service in support of the hospitality services function to ensure a high-quality and comprehensive care service is delivered to residents. Other responsibilities will include: Carrying out all cleaning duties as per the housekeeping job description.Preparing orders for Home Manager approval for all cleaning materials with approved suppliers whilst complying with procedures to maintain appropriate stock levels and control and ensuring good quality products are purchased within agreed budget limits.Monitoring standards of work of the housekeeping and laundry team to always maintain high cleanliness standards.Supervising and directing the work of the housekeeping team, providing instruction and demonstration to new staff on cleaning tasks and materials. ABOUT YOU To succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do. Our ideal candidate must have: Experience in cleaning and managing laundry in a public setting. Knowledge of health and safety, particularly moving and handling techniques, fire safety, and COSHH assessments.Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents.Demonstrate the ability to lead, supervise and develop teams. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:A DBS Disclosure check, the cost of which will be met by Avery Healthcare.Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Apr 08, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
About the job Some key information Salary: £41,771 - £46,142 per annum (Grade 9) Annual leave: 30 days' annual leave, plus bank holidays Hours: Permanent, Full-time (37 hours) role Location: Based at the County Hall offices in Taunton or Bridgwater House in Bridgwater Hybrid working: Flexible working arrangements to support work-life balance Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship. What will I be doing? As a Service Manager for Housing Options, you'll lead our dedicated teams to ensure the consistent and effective delivery of statutory homelessness and rehousing duties across Somerset. This is a pivotal role at the heart of our frontline housing service, where you'll provide strong operational leadership and act as the key point of escalation for complex, high risk and multi agency cases. We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve: Providing strong operational leadership to the Housing Options teams, ensuring effective workload management, supervision and performance. Handling escalations for the most complex and high risk cases, ensuring robust and lawful decision making in line with the statutory review process. Driving performance, quality and compliance through KPIs, audits and continuous improvement. Building effective relationships with partners and representing the service at key multi agency forums. Leading service development and improvement, contributing to policy, process and best practice changes. What kind of experience or qualifications do I need? We offer ongoing support, training and guidance to help you be the best you can be, but it will really help if you have: In depth knowledge of homelessness legislation, including Housing Act 1996, Homelessness Act 2002, HRA 2017, Domestic Abuse Act 2021 and the Suitability Order. Significant experience delivering statutory homelessness and housing options services in a high pressure operational environment. Demonstrable experience managing complex and high risk casework, including MAPPA, MARAC, domestic abuse, safeguarding and dangerous offenders, with the ability to lead lawful and defensible decision making. Strong leadership skills, with experience supervising and developing staff, managing workload pressures and ensuring consistent, high quality service delivery. High level problem solving, negotiation and conflict resolution skills, particularly in high risk or contentious situations. We're proud to be here for the people of Somerset, and that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available: We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home. Generous annual leave allowance, with the opportunity to purchase additional leave Staff discounts in gyms. Employee Assistance for the times you may need some support and a variety of employee wellbeing services. Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme. A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings. My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more Anything else I should know? For more information about the role, you can contact Louisa Hill (Head of Service) on When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. This post requires a criminal background check via the Disclosure procedure. If you have all the information you need, just hit the apply button - we can't wait to hear from you.
Apr 08, 2026
Full time
About the job Some key information Salary: £41,771 - £46,142 per annum (Grade 9) Annual leave: 30 days' annual leave, plus bank holidays Hours: Permanent, Full-time (37 hours) role Location: Based at the County Hall offices in Taunton or Bridgwater House in Bridgwater Hybrid working: Flexible working arrangements to support work-life balance Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship. What will I be doing? As a Service Manager for Housing Options, you'll lead our dedicated teams to ensure the consistent and effective delivery of statutory homelessness and rehousing duties across Somerset. This is a pivotal role at the heart of our frontline housing service, where you'll provide strong operational leadership and act as the key point of escalation for complex, high risk and multi agency cases. We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve: Providing strong operational leadership to the Housing Options teams, ensuring effective workload management, supervision and performance. Handling escalations for the most complex and high risk cases, ensuring robust and lawful decision making in line with the statutory review process. Driving performance, quality and compliance through KPIs, audits and continuous improvement. Building effective relationships with partners and representing the service at key multi agency forums. Leading service development and improvement, contributing to policy, process and best practice changes. What kind of experience or qualifications do I need? We offer ongoing support, training and guidance to help you be the best you can be, but it will really help if you have: In depth knowledge of homelessness legislation, including Housing Act 1996, Homelessness Act 2002, HRA 2017, Domestic Abuse Act 2021 and the Suitability Order. Significant experience delivering statutory homelessness and housing options services in a high pressure operational environment. Demonstrable experience managing complex and high risk casework, including MAPPA, MARAC, domestic abuse, safeguarding and dangerous offenders, with the ability to lead lawful and defensible decision making. Strong leadership skills, with experience supervising and developing staff, managing workload pressures and ensuring consistent, high quality service delivery. High level problem solving, negotiation and conflict resolution skills, particularly in high risk or contentious situations. We're proud to be here for the people of Somerset, and that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available: We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home. Generous annual leave allowance, with the opportunity to purchase additional leave Staff discounts in gyms. Employee Assistance for the times you may need some support and a variety of employee wellbeing services. Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme. A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings. My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more Anything else I should know? For more information about the role, you can contact Louisa Hill (Head of Service) on When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. This post requires a criminal background check via the Disclosure procedure. If you have all the information you need, just hit the apply button - we can't wait to hear from you.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 08, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You'll Do People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You'll Bring Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships , with a clear focus on customer service delivery. Demonstrable experience of successfully leading, managing, and developing a team of direct reports. Solid working awareness of commercial and contractual agreements with outsource partners. Experience of building and supporting a culture that fosters high performance and strong engagement. Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. A genuine passion for people leadership and career development. Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You'll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
NexGen Consultancy LTD
Welwyn Garden City, Hertfordshire
NexGen Consultancy LTD are currently recruiting for an Operations Manager for a CNC manufacturer. Our client are a market leading sub con specialising mainly within the Aerospace and Automotive sector. Job Summary: The Operations Manager will drive improvements throughout the business ensuring goals are met in a timely fashion by efficiently and effectively managing personnel and resources. The Operations Manager position requires involvement with the production and materials function, as well as customer service and support processes. Working closely with the Quality Manager, Supervisors, the Purchasing Progress Co-ordinator, the Production Planner, youwill oversee there is appropriate communication and management information is given to attain the efficient and correct manufacturing of goods and process operations. Skills: Being able to drive improvements in all areas of the business Being able to manoeuvre and develop business procedures Work within and promote a team environment Problem solving skills Manage, communicate and provide leadership to staff Be able to manage teams and employees Skilled in understanding, creating and analysing SFDC reports and KPI's Responsibilities: Administer daily operations and on time delivery. Flag it up in a report to the MD if on time delivery schedules will not be met. Create, review and implement shop floor procedures Work with all of the management team Plan company activities with the Managing Director & Finance Director. It is up to you to arrange regular planning meetings. Discuss current and future expenditures with the Finance Director. This can be done along with the planning meeting. Overseeing /analysing tooling equipment costs for the business, which includes but not limited to the following; frequency of use, cost of the tooling, control and maintenance of the Supply-pro and Auto crib system. Tooling costs can be discussed at the planning meeting. Drive continuous improvement in labour costs through waste reduction, production efficiency, and operations improvement. This should be discussed at the planning meeting. Work with the Finance Director on financial budgets. Liaise with the Unit Supervisors to ensure production budgets and delivery targets are being met. Communicate any delivery\production issues to both the Customer and the Managing Director. You will oversee and mange customers communications by delegating this function to the Production Planner. Schedule all machine maintenance requirements and attending to breakdown requirement. Assist in the recruitment, training and assess staff including disciplinary measures as necessary. Attend meetings, training, and in particular chair and follow up action points of Production meetings. Travel to sub-contractors and third-party suppliers when necessary in conjunction with the Quality Manager. Involved on a daily basis with all aspects of Health and Safety requirements and compliance. Deal with any adhoc issues as they arise at the scheduled daily meeting with the MD. If you feel you are the right candidate for the role, apply now!
Apr 08, 2026
Full time
NexGen Consultancy LTD are currently recruiting for an Operations Manager for a CNC manufacturer. Our client are a market leading sub con specialising mainly within the Aerospace and Automotive sector. Job Summary: The Operations Manager will drive improvements throughout the business ensuring goals are met in a timely fashion by efficiently and effectively managing personnel and resources. The Operations Manager position requires involvement with the production and materials function, as well as customer service and support processes. Working closely with the Quality Manager, Supervisors, the Purchasing Progress Co-ordinator, the Production Planner, youwill oversee there is appropriate communication and management information is given to attain the efficient and correct manufacturing of goods and process operations. Skills: Being able to drive improvements in all areas of the business Being able to manoeuvre and develop business procedures Work within and promote a team environment Problem solving skills Manage, communicate and provide leadership to staff Be able to manage teams and employees Skilled in understanding, creating and analysing SFDC reports and KPI's Responsibilities: Administer daily operations and on time delivery. Flag it up in a report to the MD if on time delivery schedules will not be met. Create, review and implement shop floor procedures Work with all of the management team Plan company activities with the Managing Director & Finance Director. It is up to you to arrange regular planning meetings. Discuss current and future expenditures with the Finance Director. This can be done along with the planning meeting. Overseeing /analysing tooling equipment costs for the business, which includes but not limited to the following; frequency of use, cost of the tooling, control and maintenance of the Supply-pro and Auto crib system. Tooling costs can be discussed at the planning meeting. Drive continuous improvement in labour costs through waste reduction, production efficiency, and operations improvement. This should be discussed at the planning meeting. Work with the Finance Director on financial budgets. Liaise with the Unit Supervisors to ensure production budgets and delivery targets are being met. Communicate any delivery\production issues to both the Customer and the Managing Director. You will oversee and mange customers communications by delegating this function to the Production Planner. Schedule all machine maintenance requirements and attending to breakdown requirement. Assist in the recruitment, training and assess staff including disciplinary measures as necessary. Attend meetings, training, and in particular chair and follow up action points of Production meetings. Travel to sub-contractors and third-party suppliers when necessary in conjunction with the Quality Manager. Involved on a daily basis with all aspects of Health and Safety requirements and compliance. Deal with any adhoc issues as they arise at the scheduled daily meeting with the MD. If you feel you are the right candidate for the role, apply now!
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking. The Group's operating companies include Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking Corporation (Japan's leading trust bank), and Mitsubishi UFJ Securities Holdings Co., Ltd., one of Japan's largest securities firms. The Project Promotion team is part of the IT Planning, Reporting and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning. The Risk & Pele Portfolio is part of the Project Promotion team which handle to deliver EMEA project within the planned schedule and budget. NUMBER OF DIRECT REPORTS 0-2 subject to wider project delivery requirements MAIN PURPOSE OF THE ROLE To lead and oversee the delivery of Bank EMEA Risk Management projects within the Project Promotion Team. The successful candidate will be responsible for managing the end-to-end execution of risk management-related initiatives, ensuring projects align with business objectives, regulatory requirements, and industry best practices. This role involves providing oversight and support to a team of Project Managers and other project delivery resources, engaging key staff across the organisation and providing timely updates to key oversight committees and senior stakeholders. KEY RESPONSIBILITIES Programme Management: Lead and manage the Bank EMEA Risk Management change pillar, ensuring alignment with strategic business objectives. Oversee the planning, execution, and delivery of projects related to market risk, credit risk, operational risk, and regulatory compliance, working with individual Project Managers as appropriate. Drive project governance, ensuring compliance with internal policies, regulatory standards, and best practices. Proactively identify, assess, and mitigate risks that may impact project success. Financial & Resource Management: Manage the expense budget for the programme, ensuring cost-effective project execution. Optimize resource allocation across the programme, balancing priorities and timelines. Work closely with Finance and Procurement teams for budget forecasting, reporting, and approvals. Team Leadership & Stakeholder Engagement: Lead, mentor, and oversee a team of Project Managers, fostering a high-performance culture. Serve as a point of contact for senior management, risk committees, and other oversight bodies. Provide regular status reports and updates to governance committees, ensuring transparency and accountability. Engage with internal stakeholders across Risk, Compliance, Finance, IT, and Operations to align project goals with business needs. Reporting & Compliance: Ensure accurate and timely reporting to regulatory and internal oversight bodies. Implement risk reporting frameworks, dashboards, and KPIs to monitor project performance. Stay updated on regulatory changes impacting market and credit risk management functions. WORK EXPERIENCE 10+ years of experience in programme management within the banking or financial services sector. Strong understanding of risk management functions, including market risk, credit risk, and regulatory compliance. Proven experience in budget management, stakeholder engagement, and team leadership. Ability to work in a fast-paced, regulatory-driven environment with competing priorities. Excellent communication, analytical, and problem-solving skills. SKILLS AND EXPERIENCE Bachelor's degree in Finance, Business Administration, Project Management, or a related field. Project management certification (PMP, PRINCE2, or equivalent) is highly desirable. Knowledge of Basel III, IFRS 9, CCAR, DORA and other risk regulatory frameworks. Familiarity with Agile and Waterfall project management methodologies. Experience in working with risk analytics, data governance, risk technology solutions. PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Project, Microsoft Office & Other Project Management tool skills We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Apr 08, 2026
Full time
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking. The Group's operating companies include Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking Corporation (Japan's leading trust bank), and Mitsubishi UFJ Securities Holdings Co., Ltd., one of Japan's largest securities firms. The Project Promotion team is part of the IT Planning, Reporting and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning. The Risk & Pele Portfolio is part of the Project Promotion team which handle to deliver EMEA project within the planned schedule and budget. NUMBER OF DIRECT REPORTS 0-2 subject to wider project delivery requirements MAIN PURPOSE OF THE ROLE To lead and oversee the delivery of Bank EMEA Risk Management projects within the Project Promotion Team. The successful candidate will be responsible for managing the end-to-end execution of risk management-related initiatives, ensuring projects align with business objectives, regulatory requirements, and industry best practices. This role involves providing oversight and support to a team of Project Managers and other project delivery resources, engaging key staff across the organisation and providing timely updates to key oversight committees and senior stakeholders. KEY RESPONSIBILITIES Programme Management: Lead and manage the Bank EMEA Risk Management change pillar, ensuring alignment with strategic business objectives. Oversee the planning, execution, and delivery of projects related to market risk, credit risk, operational risk, and regulatory compliance, working with individual Project Managers as appropriate. Drive project governance, ensuring compliance with internal policies, regulatory standards, and best practices. Proactively identify, assess, and mitigate risks that may impact project success. Financial & Resource Management: Manage the expense budget for the programme, ensuring cost-effective project execution. Optimize resource allocation across the programme, balancing priorities and timelines. Work closely with Finance and Procurement teams for budget forecasting, reporting, and approvals. Team Leadership & Stakeholder Engagement: Lead, mentor, and oversee a team of Project Managers, fostering a high-performance culture. Serve as a point of contact for senior management, risk committees, and other oversight bodies. Provide regular status reports and updates to governance committees, ensuring transparency and accountability. Engage with internal stakeholders across Risk, Compliance, Finance, IT, and Operations to align project goals with business needs. Reporting & Compliance: Ensure accurate and timely reporting to regulatory and internal oversight bodies. Implement risk reporting frameworks, dashboards, and KPIs to monitor project performance. Stay updated on regulatory changes impacting market and credit risk management functions. WORK EXPERIENCE 10+ years of experience in programme management within the banking or financial services sector. Strong understanding of risk management functions, including market risk, credit risk, and regulatory compliance. Proven experience in budget management, stakeholder engagement, and team leadership. Ability to work in a fast-paced, regulatory-driven environment with competing priorities. Excellent communication, analytical, and problem-solving skills. SKILLS AND EXPERIENCE Bachelor's degree in Finance, Business Administration, Project Management, or a related field. Project management certification (PMP, PRINCE2, or equivalent) is highly desirable. Knowledge of Basel III, IFRS 9, CCAR, DORA and other risk regulatory frameworks. Familiarity with Agile and Waterfall project management methodologies. Experience in working with risk analytics, data governance, risk technology solutions. PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Project, Microsoft Office & Other Project Management tool skills We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
