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We are currently recruiting for a Citizen Liaison Manager working in the Adaptations and Citizens Support department on a full time and permanent basis in Birmingham. Salary 35-40K per annum Company Benefits 33 days Holiday including bank Holidays Health assured scheme Company pension Company Events Dress down Friday's Professional development and training opportunities Access to Bright Exchange for discounted retail and membership schemes. Job description The Citizen Liaison Manager is responsible for leading the administrative, operational, and customer service functions of the Adaptations service. The role is responsible for managing the admin process in relation to administering the Disabled Facilities Grant (DFG) Staying Independent at Homes (SIAH) contract. Key Responsibilities Ensuring that cases progress smoothly, administration and communication duties are fulfilled. Lead, plan, and manage all business support and admin functions related to the adaptation service. Monitor team performance and KPIs. Maintain clear visibility of case status across referral, approval, works coordination, and invoicing stages. Identify bottlenecks and intervene to unblock flow. Escalate delays, risks, or non-compliance to operational delivery managers. Monitor compliance with Birmingham City Council KPIs Produce performance data and reporting to support contract monitoring. Oversee complaints management and resolution. Attend site visits in complex, sensitive, or high-risk cases (e.g. vulnerability, safeguarding concern, communication breakdown, escalation risk). Ensure case records are accurate, auditable, and compliant with contractual and legal requirements. Maintain structured workflows and data standards within case management systems. Ensure evidence is available to support BCC audit or monitoring requirements. About you: Leadership experience within housing, health, social care, or regulated public services. Experience managing administration and/or customer service teams. Experience working within KPI-driven contract environments. Experience working with vulnerable individuals. Strong safeguarding and compliance awareness. Ability to travel across Birmingham where required for site attendance. Experience with DFG or housing adaptations. Experience working with local authorities. Experience in service redesign or digitisation. If you are an experienced manager with contract management skills and a strong understanding of the DFG process or similar adaptations frameworks, then please apply! For further information please call Rebecca on (phone number removed). S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Philanthropy Manager Location : ZSL London Zoo, Regents Park, London NW1 - Hybrid Vacancy Type : Permanent Salary : £40,000 per annum Business Area : Enabling Functions and Professional Services Purpose of the role We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where wildlife thrives. This role is focused on raising vital funds from individuals to support ZSL s global ambition. You will lead on engaging new and cultivating existing supporters, securing high-value and major gifts. As part of your stewardship and cultivation work, you will build deep, lasting relationships and grow a sustainable income stream that powers our global impact. This is a hybrid role, with the expectation of spending two days a week in the office at a minimum, alongside attending occasional off-site meetings with donors and stakeholders. As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences. Key responsibilities: Fundraising Strategy: Contribute to strategic planning to ensure a coordinated and donor-centric approach that maximises philanthropic support, in collaboration with the Head of Philanthropy. Donor Cultivation and Stewardship: To manage and grow a personal portfolio of high-value and major donors, securing income from high-value and major gifts. Prospect Research: Identifying and researching potential donors who align with the organisation's mission and goals, with support from the Prospect Researcher. Proposal Writing and Donor Reporting: Craft compelling and personalised proposals and presentations to secure funding, and work closely with the wider fundraising and project delivery teams to produce high quality reports. Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects. Financial accountability: Keep accurate records and handle accompanying gift administration and recognition. About you Experienced fundraising and donor development professional within the charity or cultural sectors, with a proven track record of securing five- and six-figure gifts from individuals, trusts, foundations, and institutional partners. Confident in developing compelling proposals and presentations that engage and inspire individual philanthropists. Experience working with fundraising databases and donor management systems. A proven track record in working with senior volunteers in a fundraising context. Knowledge of fundraising best practices and ethical considerations. Strong communication, interpersonal and relationship management skills. About us We re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: Our vision and purpose - you ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct Pension scheme - we offer a generous pension scheme with up to 12% contributory pension Flexible working talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you Holidays 25 days annual leave allowance, plus UK bank holidays Wellbeing access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme Life assurance eligible employees will be enrolled in ZSL s life assurance scheme from their first day Complimentary tickets annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - our cycle to work scheme enables you to lease a bicycle Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies we offer enhanced maternity, paternity, and adoption packages If you have any questions about this role, we d love to hear from you! Please get in touch with our recruitment team Closing Date: 6th April 2026 We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible. The selection process will involve two stages: First interview held virtually via video call. Second interview held in person and will include a skills-based assessment. We anonymise applications until interview stage to ensure a fair hiring process. It s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position. ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. No agencies please.

MTrec's new career opportunity Our client are specialists in their industry sector, they are looking to recruit a Production Administrator on a permanent basis. The Job you'll do Reporting to the Office Manager, this is an administrative role based in the Administration Department but supporting various departments, including production and engineering. The main tasks of the job will be to create BOMs and sales orders on the company's ERP system and to help manage the administration side of engineering projects, from the beginning to the end of the process. This will involve ensuring the correct BOM is available in a timely manner to enable other departments to be able to provide customer quotations, to purchase supplies and to begin manufacture. The company has just installed a new ERP system (EFACS) and the candidate will be expected to help with the full implementation of this system and then support production and admin staff in running it. It is envisaged that the successful candidate will have worked in a manufacturing company, preferably engineering, with an understanding of ERP systems, bills of materials, planning systems and all associated engineering processes. You will be expected to suggest improvements and streamline tasks where appropriate. Importing Bill of Materials (BOM) from Excel spreadsheet to ERP system, accurately and on time. Preparing reports for customers and internal departments. Arranging transport with customers and suppliers. Raising delivery notes and sales invoices. Working closely with other departments, eg Purchasing, Estimating, Production. Other general admin when required, including recruitment. About You Experience of ERP systems. Engineering/Technical/Manufacturing background. Flexible - able to implement change and suggest areas of improvement. Fully conversant with MS Office, particularly Excel. Honest, reliable and punctual. The Rewards and the Benefits Pension: 3% Company contribution. 25 days holiday per year, plus bank holidays. Cycle to Work Scheme. Radius Allowance payable based on commute to work miles. Death in Service Insurance. Income Protection Insurance.

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Category Manager - HR and Travel Job Profile To manage the delivery and implementation of GS&P category strategies across TJX Europe. Through collaboration with the business and vendors alike, the Category Manager will ensure that the needs of the business achieved through the implementation of optimal sourcing solutions. This role is pivotal in ensuring that HR and Travel related sourcing needs are met through innovative, cost-effective and compliant sourcing solutions. A key component of this role is the ability to build strategic relationships with business partners, management of supplier relationships, develop and execute sourcing strategies in line with business requirements and to project manage and deliver a variety of end to end sourcing events. This role is based in Watford with occasional travel overseas. Key Responsibilities Global Strategic Sourcing Executes global, international and national category plans via tools embedded in the strategic sourcing methodology and in collaboration with internal business partners. Embraces regional international and cross-functional multi-cultural teams in the execution of the strategic sourcing process and the implementation of the strategy. Develops and evolves product or service requirements across all TJX's brands and geographies. Maximises opportunities to batch multi-divisional requirements to create larger pools of sourcing to increase savings to TJX. Prepares a regional negotiation plan and executes accordingly involving TJX legal, as necessary. Pro-actively uses automated sourcing processes including auctions, RFX's, and relationship management systems. Supplier Relationship Management: Build strong relationships with HR and Travel service providers, negotiating optimal terms, cost optimization and fostering partnerships that deliver value and quality. Process Improvement Drive efficiencies through market intelligence and insights, process enhancements, and leveraging technology to support HR and Travel growth. Regional Vendor Management Manages the commercial element of supplier relationships. Understands trade-offs of risk, quality, and cost, and be able to manage each area through supplier management, contracting, and negotiations. Maintains fair, courteous and productive relationships with all TJX international strategic vendors and reinforces TJXE's positive brand image within the vendor community. Looks to identify or develop and incorporate innovative products, services, approaches such as off-shoring, out-sourcing, consortia development, best country sourcing to support TJXE low-cost producer strategy Business Partner Collaboration Partner with HR and Travel business leaders to understand needs and deliver tailored solutions that support areas of responsibility. Foster deep and trusting relationships with business partners, through regular communication, building influence and credibility within the category. Contract compliance Ensure that appropriate contractual terms are in place. Prepares category reports for the Manager Of Category and the GSPLT Innovation Raises market innovation for covered categories and brings applicable ideas to the business for testing, cost modelling and performance measurement. People Management and Leadership Supports the optimization of TJXE £500 million indirect spend globally (6+ countries) On a category basis, undertakes annual sourcing initiatives delivering approx. £1m in yearly savings. Responsible and impacts up to £75+ million in indirect spend on an international basis. Manages key strategic and day to day operational regional supplier relationships by actively planning and delivering on action items through the management of regional and national account executives. Actively represents TJX within the global supplier community and the business world at large. Vendor management and the harvesting of innovation from our vendor community is an integral part of the job description. Recommends category initiative within portfolio of spend (10 to 20 initiatives per year) Decides on negotiation plan and executes accordingly. Recommendation for final vendor selection Strategic Procurement Develop and execute category strategies for HR and Travel services including Talent Acquisition and Recruitment, Employee Health & Wellbeing, Employee Benefits, Training, Travel and Fleet, ensuring alignment with business objectives and compliance requirements. Key Skills, Knowledge & Experience Bachelor's degree (preferred) Experience in managing HR or Travel categories Expertise in global strategic category sourcing Experience in global sourcing and Low-Cost Country Sourcing preferred. Multi-country negotiations and contracts Experience in managing multiple stakeholders Strong ability to manage priorities and good time management skills Oracle/SAP/Ariba or similar e-sourcing/P2P experience/knowledge Strong business, analytical and people management skills Excellent interpersonal relationship development skills Training & development skills Advanced Excel and PowerPoint. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

Claims Governance & Best Practice Manager Location: Manchester/ Chelmsford/ Whitstable/ Tunbridge Wells / Haywards Heath (Hybrid) The Opportunity We are looking for an experienced and technically strong Claims Governance & Best Practice Manager to lead the governance framework across our claims function. This is a senior role with strategic influence, responsible for ensuring governance, documentation, and best practice across the claims organisation remain robust, compliant, and aligned to regulatory expectations. Working closely with Claims Operations, Compliance, Risk, Audit and senior stakeholders, you will ensure governance standards are embedded across the business while driving continuous improvement in technical quality and operational excellence. If you enjoy combining technical claims expertise, governance leadership and strategic thinking , this role offers the chance to shape best practice across a large and evolving claims function. What You Will Be Doing Governance Leadership Own and maintain the Claims Governance Framework across all lines of business Oversee adherence to governance standards and regulatory obligations across the claims function Lead governance of best practice materials, claims documentation and strategy documentation Ensure strong version control, approvals and lifecycle management for all governance materials Support operational resilience and ensure robust governance controls remain in place Technical Best Practice Act as the senior authority on claims best practice Drive improvements in processes, procedures and governance controls Provide governance input into transformation initiatives, systems changes and improvement programmes Leadership Lead and develop the Claims Document Governance team Embed a high performing culture focused on strong customer outcomes Oversee team prioritisation, workload management and delivery against agreed service levels Risk, Quality and Insight Produce monthly governance reporting and management insight Identify trends, risks and opportunities for improvement Support internal and external audit activity and ensure governance evidence supports Consumer Duty expectations Stakeholder Collaboration Act as a central governance partner across the claims business Work closely with QA, Risk, Audit and Compliance teams Engage with suppliers, partners and external auditors where required What We Are Looking For Essential Experience Extensive insurance claims experience with strong technical knowledge across Motor claims including Personal Injury, Credit Hire and Property Damage Strong understanding of claims governance, regulatory expectations and compliance frameworks Experience leading a technical or governance function Proven ability to influence senior stakeholders across a large organisation Experience managing external audits within a claims environment Strong analytical capability with experience using management information to drive insight Excellent communication skills with the ability to simplify complex technical material Project or change management experience Desirable Dip CII or equivalent qualification Experience working with automated decision making or AI assisted claims handling Knowledge of operational resilience frameworks Experience working within audit or risk assurance environments Familiarity with Agile change delivery Why Join This role offers a genuine opportunity to shape the governance standards and technical excellence of a major claims operation . You will work with senior leaders across the organisation while building a culture that prioritises strong governance, fair customer outcomes and continuous improvement. If you are an experienced claims professional with a passion for governance, technical excellence and leadership, we would love to hear from you.

Location: Marlow Department: After Sales Reporting to: After Sales Support Manager We are currently recruiting for a dedicated and professional After Sales Support Executive to join a growing operations team. This is an exciting opportunity for a customer-focused individual who thrives on delivering exceptional service and building strong stakeholder relationships. As part of the After Sales team, you will play a key role in providing best-in-class customer support, ensuring a seamless experience from initial enquiry through to resolution. The Role You will be responsible for delivering outstanding after-sales support to customers and partners across the UK, with a strong focus on first-time resolution and operational excellence. Key Responsibilities Deliver a high-quality customer support function with a focus on first-time resolution Take ownership of customer interactions from initial enquiry to completion Develop and maintain strong professional relationships with service centres, dealers and key stakeholders Authorise product collections and coordinate repairs under warranty Identify opportunities to improve efficiency and cost-effectiveness within operations Support departmental projects from concept through to delivery Build and maintain strong product knowledge, demonstrating a commitment to personal development Travel within the UK as required Conduct occasional site visits to undertake RMA inspections and assess warranty returns Undertake additional duties as required by management About You Minimum 1 year s experience in customer service or sales support Strong problem-solving skills with the ability to identify issues and provide effective solutions Excellent time management and organisational skills, able to manage multiple tasks simultaneously Confident communicator with strong written and verbal communication skills Experience using CRM systems Proficient in Microsoft Office Strong data entry, typing and analytical skills Able to build trusted working relationships across teams Comfortable working both collaboratively and autonomously Why Apply? This role offers the opportunity to join a supportive and collaborative environment where customer experience and operational excellence are key priorities. You will have the opportunity to contribute to process improvements, develop your skillset, and play an important role within a dynamic after-sales function.

At Hayley DEXIS , we re passionate about empowering our people to grow, develop and perform at their best. As we continue to evolve and strengthen our capability across the Group, we re looking for an experienced and forward?thinking Learning & Development Business Partner to join our Learning & Development team. Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Learning & Development Business Partner In this role, you will help shape and deliver impactful learning strategies, partner with leaders to identify development needs, and play a critical part in building a culture where continuous learning drives business performance. If you re energised by influencing real organisational change and creating meaningful development experiences, we d love to hear from you! Working Arrangements. Location: Halesowen, West Midlands (preferred) - nationwide applicants considered Contract: Full-time (40hours per week) office-based with regular national travel Department: Learning & Development (HR) Reporting to: L&D Manager Key Responsibilities Learning Design & Delivery Support the design and development of training programmes, workshops and e?learning modules. Deliver a wide range of engaging, interactive training sessions (virtual and in?person). Maintain and update training materials to ensure accuracy and relevance. Work with subject matter experts to create role-specific learning pathways. Ensure new and engaging training content is available through the LMS. Design in partnership with the L&D Manager, induction programmes by job role and be the main delivery programme lead across the Group. Talent & Capability Development Support core talent programmes - including performance reviews, succession planning and career development. Support manager-focused tools and interventions, including coaching, performance feedback, career conversations and team development. Work with HR to support career progression frameworks, mobility opportunities and clarity around what good looks like. Support capability development across key audiences and business initiatives, ensuring scalable learning experiences for now and the future. Assist with skills mapping and capability frameworks. LMS, Systems & Programme Coordination Lead the design and rollout of our LMS and performance system across the Group, in partnership with the wider HR team. Coordinate training sessions, schedules and logistics. Manage attendance records, evaluations and training documentation. Design and project lead on the roll-out of new Learning Management System (LMS) and support HR with Hayley Perform roll-out - ensuring content is accurate, engaging and user?friendly. Support apprenticeships, graduate or leadership development schemes, where required. Track and advise on qualification pathways including designing and maintaining training policies, clawback arrangements and agreements. Culture & Engagement Contribute to broader culture and engagement initiatives linked to learning. Help embed a culture of continuous learning that supports business performance and long?term capability growth. Skills & Experience Experience in Learning & Development or a training?related role. Strong facilitation and presentation skills. Ability to design and deliver engaging learning content across multiple channels. Excellent organisation and project coordination skills. Strong communication and interpersonal abilities. Highly confident with digital learning tools and LMS platforms. Proficient in Microsoft Office. Knowledge of coaching, talent development or organisational development principles. Expert understanding of the end?to?end learning cycle and adult learning theory. Ability to design and facilitate learning that blends experience, exposure and formal learning. Personal Qualities Proactive, enthusiastic and passionate about helping people develop. Creative approach to learning design and engagement. Able to build strong relationships at all levels. Continuous improvement mindset. The recruitment process Adverts will close on Sunday 29th March 2026 Candidates will be moved through the process as they apply, and offer will be made as soon as a suitable candidate has been found. We encourage you to apply early to avoid disappointment. Our process; Shortlisting throughout the advertising window Teams interview with our Talent Acquisition Partner. Final stage interview with the L&D Manager and HR Director which will involve a presentation task. Finally We know sometimes you might feel that you don't meet the criteria or have a question about the role - we're here to help so please ask us! You can contact us here; (url removed) We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Click apply now to become our L&D Business Partner and join the team!

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do A key priority for BCG and our Operational Innovations team is to accelerate and support both the digital and operational transformation and innovation of our own firm. Our team is focused on driving and supporting improved performance of our internal functions by providing Program Management and executional support to major initiatives; Change Management and transformation communications excellence; and on-the-ground Enablement and Activation. We also provide expertise and counsel on relevant management themes impacting the firm, including digital, agile, lean, change management and stakeholder management. Our focus is on enabling the step-change improvement in the effectiveness and efficiency of the firm by accelerating high-priority initiatives sponsored by the Operations Leadership Team and/or our Operating Committee. The group works with the senior leaders of individual functions and geographies to define and prioritize the set of improvement initiatives, manage the portfolio of projects in a consistent and robust manner, accelerate analytics and specific redesign processes when required, assist functional project owners to drive change throughout the firm, and oversee development of the measurement and monitoring tools that define progress made and value delivered. The team includes change and communications experts to drive the most effective change management and stakeholder engagement for our highest-profile and most complex internal change efforts. As a member of our OI team, you'll work alongside functional project owners and OI team members to drive BCG's change agenda, increasing your understanding of complex business problems and developing new skills and experience to help you at every stage of your career - at BCG and beyond. In this role you will be dedicated to the support of individual projects, responsible for generating output in Excel and PowerPoint. This role will be critical in delivering and accelerating change in our internal functions, so a service-minded and collaborative team approach is critical. We expect all team members to participate in reinforcing an OI team culture of collaboration, continuous learning, and analytical insight, and to support one another and our internal clients with caring and professionalism. Key Activities and Responsibilities include: In partnership with initiative owners and OI Project Managers, provide content support, research, expertise, analyses, or documentation to support project management and accelerate various functional or geographic improvement initiatives. Project emphasis to include operational improvement projects, and often the digital delivery of operational improvements, digital collaboration, and/or digital employee services. Support development of deliverables, ensuring highest potential for value delivery. Deliverables could include business improvement plans, process design, effective communication & engagement plans, implementation plans or supporting analyses for any of these. Expectation that analysts can distil key insights from analyses to presentation formats. Work with line owners and OI team members to identify potential investments and/or process improvements to accelerate BCG's digital and operational development. Assist in defining end-state processes and organizational models, as well as the path to achieve those end states. Work with Program Managers and Change Managers/Leads to support on the ground implementation of Change initiatives including enabling impacted users, embedding behavioral change and doing change impact analysis. Work with Program Managers and Change Managers/Leads translate project objectives and change needs into concrete employee communications, engagement actions and campaigns using a range of channels and media. Track project success and progress, working with project managers to ensure projects remain on course and objectives are realized on-time and within budget parameters, and that projects deliver against stated objectives and KPIs. Support development of senior management reporting and broader communications, as required, in part by providing related analyses and supporting documentation YOU'RE GOOD AT Organizing and managing project details with a bias for getting to great output quickly - You are flexible and organized in your work and can be effective across a range of activities and stakeholders Working in a complex environment at pace - You are analytical and comfortable managing multiple deliverables with multiple inputs often with high impact, time sensitive requirements Data Analysis - Qualitative and quantitative evaluation of information and data to draw out insights and help shape project plans, business cases, etc. Stakeholder Engagement - You can hear what someone needs, translate it into your own words, and create it. You are politically and organizationally savvy and can navigate/influence complex matrix organizations Structuring and analyzing information. You can take an idea for organizing or analyzing data and turn it into a useful deliverable. Strong attention to detail Culture and collaboration - you care deeply about the experience and engagement of your colleagues and believe in the core tenets of BCG's purpose statements Learning and adapting - you are an eager and consistent learner, are naturally curious, open to feedback and interested in continuous improvement What You'll Bring University degree or equivalent - ideally in a business related subject Experience working in a multi-national or large scale environment Data Analysis - strong data analysis skills, able to communicate key insights effectively Curiosity and focus on continuous development, learning Creativity and openness to new approaches, digital tools, Agile methodologies Project and Program Management a plus Who You'll Work With The OI Leadership Team and OI team members, especially project managers and change managers Internal Clients / stakeholders to develop communications to deliver project and stakeholder change objectives External Associates - our network of BCG approved contingent resources, when appropriate Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in cross border M&A transactions, tax planning, transfer pricing, US Tax Consulting and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We're looking for someone with: US Certified Public Accountant (CPA) or equivalent A broad base of US tax knowledge Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online

Associate Operations Manager - Energy & Infrastructure ESS - Part of Compass Group UK & IrelandLocation: Westhill, Aberdeenshire (Office-based with travel, including offshore) Salary: Competitive + Excellent Company Benefits About Us ESS, the specialist Energy & Infrastructure sector of Compass Group, provides market-leading catering, hospitality, and support services to Energy and Infrastructure clients across the UK. As our portfolio continues to grow, we are expanding our operational team and are now seeking an Associate Operations Manager to help drive exceptional service delivery and operational performance. The Role To role supports the effective delivery of operational services across assigned contracts, ensuring safe, compliant, and efficient day-to-day operations. The role works closely with operational leaders to implement plans, monitor performance, manage teams and suppliers, and maintain strong client relationships. The postholder contributes to continuous improvement, cost control, and service quality while developing their leadership and commercial capability. The postholder will work towards having direct responsibility for the delivery of one or more client contracts and/or sites. Requirements Essential Experience & Skills Experience in an operational and/or support role, including managing teams and/or contributing to complex mobilisations and demobilisations. Experience working in complex operational environments. Experience supporting delivery of business objectives, driving innovation, and implementing continuous improvement initiatives. Excellent communication, presentation, and stakeholder management skills. Results-focused, adaptable, and able to respond effectively to changing priorities. Strong customer focus with a proven record of delivering high levels of client satisfaction. Full, valid driving licence. Holds, or is willing to obtain, required offshore certifications: OEUK Medical and Food Handlers Medical (including shoulder measurements), BOSIET/FOET, and MIST. Due to offshore safety requirements, this role is subject to OEUK Safe Weight Limit guidelines, effective from 1 November 2026. Desirable Experience & Skills Experience working in the Energy and/or Infrastructure sector. Experience delivering catering and facilities management services. Experience supporting budget and P&L management, with strong commercial and financial awareness. Experience assisting in change programmes that deliver measurable operational benefits. Qualification in Management & Leadership. What We Offer Competitive salary Comprehensive company benefits Career development opportunities across Compass Group A collaborative, supportive, and safety-first working culture The chance to contribute to a growing sector How to Apply If you are an operational professional with a passion for service excellence and are looking to progress your career within the Energy & Infrastructure sector, we would love to hear from you. Please submit your CV and a brief cover note outlining your suitability.

Delivery Manager Business Transformation, People & Behaviour Change Up To 70,000 + Car Allowance + Bonus + Benefits Are you an experienced transformation leader who delivers measurable performance improvement through people and behavioural change? We're working with a highly regarded UK-based consultancy that partners with major organisations to deliver hands-on operational transformation. This role is about embedding sustainable change on-site, coaching managers, and driving performance improvement that lasts. This is not a strategy-only or tech-led transformation role. It's about being in the detail with clients, influencing behaviours, improving ways of working, and delivering tangible results. This role is not suited to candidates whose experience is primarily IT, systems, or digital transformation The Role: As a Delivery Manager, you'll lead end-to-end transformation projects focused on operational excellence and behavioural change. Lead business transformation programmes on client sites (Mon-Thurs) Coach leaders and managers to improve accountability and team performance Embed management operating systems and performance frameworks Drive behavioural and cultural change across teams Deliver measurable, sustainable business improvements Build strong client relationships and identify future opportunities Lead and develop project team members You'll work with stakeholders from senior leadership through to frontline teams, ensuring change is embedded at every level. About You: Experience in a similar Delivery Manager, Transformation Manager, Change Manager or Project Manager role We're seeking individuals with demonstrable experience delivering people-led transformation Proven success leading operational or behavioural change programmes Experience driving measurable performance improvement Strong stakeholder engagement skills across all organisational levels Experience coaching and developing managers A hands-on, pragmatic approach to change delivery Experience managing client relationships Ability to thrive in fast-paced, evolving environments By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-

Job Title: Supply Chain Function Support Manager Salary: £62,000 - £72,000 dependent on skills and experience + car allowance Location: Scotstoun. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role What you'll be doing: Lead the governance and assurance for supply chain Ensure compliance to regulatory, customer and internal standards Ensure supply chain is resourced with suitably qualified and experienced staff to support operational requirements Identify opportunities for cost savings and innovation Collaborate with internal teams to understand ongoing requirements and ensure alignment with operational and Business goals Establish performance metrics and key performance indicators (KPIs) to drive compliance, development and improvement Lead and mentor the team, fostering a culture of continuous improvement and professional development Act as key conduit between sector and group to ensure supply chain initiatives are appropriately deployed into Naval Ships Your skills and experiences: Skilled in service delivery, change leadership and leading teams Adept at improving, monitoring and adhering to regulatory and governance policies and procedures Proven ability to run a Supply Chain function while identifying, developing and delivering functional and business outcomes Capable of identifying organisational improvements and interventions through business intelligence and statistical data Skilled in assessing organisational capability and creating evidence based solutions An MCIPS or a MCIPD qualification is desirable Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Functional Excellence Team: In this role you will lead the governance and assurance for Supply Chain with a specific focus on toolset governance, contract performance reporting, purchase order closure, and prompt payments. Your role will be critical in ensuring compliance to regulatory and company standards, while ensuring Supply Chain is resourced with suitably qualified staff to support our operational requirements. You will be responsible for managing the team and providing people, supplier, and programme support and dashboards, improving working practices, and providing advice on related matters. Developing strong working relationships across the stakeholder group you'll also be responsible for rolling out group and sector initiatives across Supply Chain. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 17th March 2026. Interviews for this position will take place week commencing 23rd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Registered Manager Residential Service Location: Lancaster Salary: Circa £50,000 Per Annum An exciting opportunity has arisen for an experienced CQC Registered Manager to lead a residential service located within a specialist college setting. This role offers the chance to oversee a dedicated service supporting individuals in a safe, person-centred environment. The successful candidate will hold overall operational responsibility for the service, ensuring it runs effectively, safely, and in full compliance with regulatory requirements. You will lead the delivery of high-quality care and support while managing and developing a committed staff team. The Role As Registered Manager, you will be responsible for the overall leadership and management of the residential provision. You will ensure the service provides safe, high-quality and person-centred support while maintaining compliance with all relevant regulatory and safeguarding standards. Working collaboratively with internal teams and external professionals, you will play a key role in developing the service and ensuring positive outcomes for the individuals supported. Key Responsibilities Service Delivery Oversee and support the delivery of high-quality, person-centred residential services Ensure the health, safety and wellbeing of both residents and staff Maintain compliance with CQC standards, safeguarding policies and regulatory requirements Staff Leadership & Supervision Recruit, lead and support Deputy Managers, Team Leaders and Senior Support Workers Provide coaching, supervision and performance management to maintain high standards of care Foster a positive and supportive team culture Financial & Operational Management Manage service budgets effectively Ensure efficient deployment of staffing resources Maintain operational oversight of the service IT & Quality Assurance Use internal systems to monitor staffing, incidents, compliance, training and service quality Ensure accurate reporting and continuous quality improvement External Collaboration Build strong relationships with commissioners, external professionals and partner agencies Support referrals, placements and ongoing service development Staff Development Oversee staff inductions, training and professional development Promote continuous learning and improvement across the team Maintain your own professional development to support service excellence About You The ideal candidate will be a confident and experienced leader with a strong background in residential services and regulatory compliance. You will be passionate about delivering outstanding care while supporting and developing your team to achieve the best outcomes for the people supported. You will also demonstrate: Strong leadership and organisational skills A person-centred approach to care and support Excellent communication and relationship-building abilities Knowledge of CQC regulatory standards and safeguarding practices The ability to manage services effectively while maintaining high-quality outcomes Benefits A comprehensive wellbeing and benefits package is available, including: Emotional Wellbeing 24/7 Employee Assistance Programme Mental health resources and meditation apps Bereavement support Medical Support Free online GP access Health Cash Plan Cancer cover Menopause support Financial Benefits Flexible pay through Wagestream Utility bill savings schemes Financial wellbeing support Life assurance Physical Wellbeing Online fitness resources Cycle to Work scheme Gym discounts National Trust activity access How to Apply? Send your up to date CV's to (url removed) or call Callum on (phone number removed) to discuss the roles further.

We are working with a leading international technology services organisation seeking a Client Operations Change & Improvement Lead to drive operational transformation across their EMEA business. This is a key role focused on delivering impactful change initiatives across client operations, ensuring new processes, systems and ways of working are successfully embedded across the organisation. The successful candidate will play a central role in aligning operational improvements with wider business strategy, enabling teams to adopt new approaches and ensuring measurable outcomes are achieved. The Role You will lead and deliver business change initiatives across multiple operational teams, working closely with senior stakeholders to ensure successful adoption and long-term sustainability of change programmes. Key responsibilities include: Leading end-to-end change management activities for complex operational transformation initiatives Developing and executing structured change strategies and adoption plans Partnering with project teams and senior stakeholders to drive successful change outcomes Supporting teams through organisational change by delivering clear communication, training and engagement strategies Embedding agile ways of working and supporting delivery teams using frameworks such as Scrum or Kanban Measuring change adoption and success through defined KPIs and metrics Identifying opportunities for operational improvement and workflow optimisation Coaching internal teams and stakeholders on change management best practice Ensuring initiatives align with broader strategic, operational and commercial objectives We are looking for someone who combines strong change management expertise with commercial awareness and excellent stakeholder engagement skills. Key experience includes: Proven experience delivering business or operational change programmes Experience applying structured change methodologies such as ADKAR / Prosci Exposure to Agile delivery frameworks (Scrum / Kanban) Experience working with tools such as Jira Strong stakeholder management and communication skills across multiple business levels Ability to translate strategic goals into practical operational improvements Experience driving adoption of new processes, systems or ways of working Strong analytical and problem-solving skills Why Apply? Opportunity to influence large-scale operational transformation Work within a global, fast-growing technology environment High level of autonomy and visibility across the business Hybrid working with collaboration across UK and EMEA teams Additional Information Hybrid working model (3 days per week in office) UK based with occasional EMEA travel (Must be able to get to London/Manchester/Sheffield sites) Competitive salary and benefits package If you are an experienced Change Manager, Transformation Lead, or Operational Improvement professional looking to make a real impact within a global organisation, we would love to hear from you.