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Overview About us Insight is a Fortune 500-ranked global provider of hardware, software, cloud and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Join us as a Senior Google Workspace Deployment Engineer! Your Mission At SADA, an Insight company, we empower businesses to transform their operations through innovative cloud solutions. As a premier Workspace and Google Cloud partner, we guide our Customers through complex digital transformations, ensuring seamless adoption and maximizing ROI. As a highly skilled, experienced, and customer-facing Senior Deployment Engineer specializing in Google Workspace, you will collaborate with a team of deployment engineers, change managers, and project managers. Your goal is to efficiently and successfully execute Google Workspace deployments for organizations of every size. This dual-role position will be primarily responsible for leading the technical planning, execution, and optimization of complex Google Workspace deployments for our enterprise Customers. Crucially, a significant secondary responsibility will involve acting as a key technical resource during the sales cycle, providing expert insights, conducting technical deep-dives and workshops, defining the scope of work, removing barriers, and building confidence with prospective Customers. The ideal candidate will combine strong hands-on technical expertise with excellent communication and presentation skills, capable of translating complex technical concepts into clear, concise business value. You will be known as an established contributor within the team and will develop a reputation with Customers for the quality of your work. Expectations & Experience Minimum of 7+ years of hands-on experience in IT infrastructure, system administration, or deployment engineering roles. 5+ years of dedicated experience leading and executing deployments of Google Workspace for enterprise-level Customers. Soft Skills Exceptional communication skills (written and verbal) with the ability to articulate complex technical concepts to both technical and non-technical audiences. Proven presentation and public speaking skills. Strong problem-solving and analytical abilities. Excellent organizational skills with the ability to manage multiple projects simultaneously. Ability to work independently and collaboratively within a team environment. Customer-focused mindset with a commitment to delivering high-quality solutions. Ability to articulate an issue concisely, weigh the pros and cons, and advocate a position based on reasoned argument. Travel Up to 20% travel to Customer sites, conferences, and other related events. While work will be primarily focused in the UK and EMEA, flexibility is required to support North American collaboration and project work. Job Requirements & Certificates Associate Google Workspace Administrator Responsibilities Deployment & Technical Leadership: Lead Deployment Projects: Own and lead the end-to-end technical delivery of Google Workspace deployments for enterprise Customers. Solution Architecture & Design: Collaborate with Customer IT teams and internal solution architects to design optimal deployment strategies, including user provisioning, data migration, security configurations, and integrations. Technical Execution: Perform hands-on configuration, migration, and integration tasks for Google Workspace, leveraging Google's native tools, APIs, scripting (e.g., Python, Google Apps Script), and third-party migration utilities. Data Migration Expertise: Plan and execute complex data migrations from diverse source environments to Google Workspace. Identity & Access Management (IAM): Configure and integrate Google Workspace/Cloud with Customer's Identity Providers for seamless Single Sign-On (SSO) and user lifecycle management. Security & Compliance: Implement advanced security features (e.g., DLP, Context-Aware Access, security center configurations) and ensure compliance with relevant industry standards and regulations. Troubleshooting & Escalation: Act as a senior point of contact for complex technical issues during deployment, performing root cause analysis and coordinating with Google support as needed. Documentation: Create comprehensive technical documentation, deployment guides, runbooks, and handover materials for Customer IT teams. PreSales Technical Engineer: Pre-Sales Technical Engagement: Act as a technical subject matter expert (SME) during the sales process, working closely with sales teams to understand prospective Customers' technical environments and business challenges. Technical Presentations & Demos: Conduct compelling technical presentations, live demonstrations, and architectural deep-dives for prospective Customers, showcasing the capabilities and benefits of Google solutions. Solution Scoping & Estimation: Assist in scoping projects, estimating technical effort, and identifying potential technical risks for proposed solutions. Trusted Advisor: Build trust and credibility with Customer technical stakeholders, addressing concerns and providing expert guidance on their journey to Google Workspace. Useful Qualifications Excellent written and verbal communication skills with the ability to interface with and communicate complex technical concepts to a broad range of stakeholders. Able to take initiative, identify areas for improvement, and begin tasks without constant supervision. Experience producing technical assets or writing technical documentation. Inherent troubleshooting skillset. A natural curiosity and logical approach to identifying issues, analyzing symptoms, and working towards solutions. Eagerness to learn and highly motivated to absorb new technologies, processes, and best practices quickly. Meticulous attention to detail is crucial for Google Workspace deployments. Precision is required, as overlooking minor aspects can cause major production issues. Time management with the ability to manage multiple projects concurrently. Ability to manage multiple tasks, prioritize, and keep track of various deployment action items and follow ups. Ability to recommend cloud-native approaches to solve Customer business and technical challenges. Understanding of best practices, design patterns, and reference architectures with an uncanny ability to recommend these as needed. About Insight We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there's a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.

About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: predominantly Monday - Friday with some weekend and out of hours working as needed. The role is responsible for leading a team of employees to provide a fully integrated Soft and Hard FM service to The New QE II Hospital LIFT Project; managing all operational teams employed to ensure efficient and effective service provision in line with agreed budgets and service specifications; monitoring and reporting on the quality of service and financial performance of the contract, to include innovation in service delivery to the client. This role has a Hard Services bias and will take ownership of the delivery of all hard services including managing of subcontractors and third party supply chain partners to ensure all statutory and mandatory compliance requirements are met and maintained. OCS is now looking for an experienced Hard Services operator, preferably with a background in the healthcare and PFI/LIFT contracts environment. KEY TASKS & RESPONSIBILITIES To ensure that a safe working environment is maintained through compliance with all company and Trust health and safety policies and procedures. To build, lead and manage an effective team focused on delivering operational and service excellence in a complex stakeholder environment. To understand the contract and payment mechanism in detail and to manage the contract commercially, minimising risk whilst creating value. To take ownership of the P & L of the contract and to deliver performance in line with the budget agreed with the sector. Lead the day to day delivery of hard FM services, ensuring full compliance with statutory, mandatory, and contractual requirements. Oversee planned and reactive maintenance activities, ensuring robust engineering standards and safe systems of work. Manage asset performance, condition, and lifecycle planning, ensuring accurate data, forecasting, and delivery of lifecycle works. Ensure all engineering activities comply with statutory legislation, industry standards, and internal governance frameworks. Line manage the Soft Services Manager to ensure the services are delivered in line with to contracts and NHS standards. To ensure that you and your team live and breathe the OCS core values of Care, Safety, Trustworthy and Expert. To develop excellent relationship with the Trust's staff, superior tenant and Lift Co. To ensure that OCS retains the contract at the end of the 5 year cycle. To lead the preparation of the hand back process, while also supporting OCS's central functions throughout this process. To ensure that all staff are appropriately trained in all aspects of their duties and that training records are maintained in accordance with the contract. In particular, ensure that all staff have received induction training and OCS Impact and Healthy Behaviours training. To ensure appropriate levels of staff are recruited and retained through effective leadership, engagement and motivation. To carry out appraisals for direct line reports in line with company guidelines and to monitor and support staff development, identifying individuals with specific skills and the ability to progress. To undertake any other ad hoc duties as reasonably expected by the role. To lead by example and actively participate in all health and safety matters, ensuring that there is a culture of engagement in, and promotion of, an exemplary Health and Safety environment. to promote a proactive approach to health and safety. To ensure that OCS's commitment to Health and Safety is reflected positively through your own actions and those of the management team directly reporting to you. To ensure that your teams are properly trained to competently carry out their duties and responsibilities and acknowledge and accept a personal responsibility for health and safety. To ensure that safe systems of work are produced and communicated to your team and team members prior to the commencement of work activities. To ensure that all work activities are properly managed and supervised. To manage the health and safety performance of your teams and take appropriate investigative action and disciplinary action (if required) for any breaches in accordance with company procedures or health and safety legislation and to ensure that reportable incidents are reported in accordance with company policy and legislation. To build and promote an open and "just culture" for safety that actively encourages any issues or causes for concern being raised by staff at all levels. To work closely with the Group Health and Safety team to obtain advice and support and ensure that safety initiatives are implemented within your areas of control. To carry out and complete the site audits and Safe Site Inspections (SSIs) in accordance with company requirements, which may be varied from time to time. To ensure you comply with the company's Near Miss reporting procedure. To act as a representative for OCS with the Trust's staff and the SPV and Project Co. QUALIFICATIONS, SKILLS & EXPERIENCE Demonstrable management experience operating within a Healthcare multi-service soft and hard services FM environment with strict payment mechanisms and the need to use MI to support contractual position. ( Essential). Proven experience managing PFI or complex FM contracts, with a strong bias toward hard services. Strong technical understanding of M&E systems, statutory compliance, and asset management. Proven track record of delivering effective customer service and operational excellence whilst maintaining targeted operating margins in a Healthcare environment. Previous experience of leading a large, diverse workforce Professional engineering qualification (e.g., HNC/HND, Degree, or equivalent). IOSH/NEBOSH or equivalent safety qualification. ILM Level 5 or above membership is an advantage. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

NFGN Programme Manager needed in Lowestoft Paying £300 per day ref Full time hours on a temporary basis Key Responsibilities Lead the overall programme management and delivery of the NFGN masterplan Manage multiple inter-related projects across housing, leisure, infrastructure, and community facilities Oversee programme governance, including reports, briefings, and recommendations for Members and senior leadership Take responsibility for budget management, financial forecasting, and monitoring programme viability Coordinate and conclude viability reviews, supporting informed decision-making Procure and manage consultants and delivery frameworks to support the programme Identify and manage programme risks, dependencies, and mitigations Engage effectively with stakeholders, including Members, internal services, developers, and community representatives Ensure programme delivery aligns with planning policy, regeneration objectives, and corporate priorities If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared

The Company: Our client is a leader in their field, they deliver training courses and apprenticeships to people across the UK every day, they are innovative, energetic and places real emphasis on providing a great service to clients and learners. They have a superb working environment and genuinely value their people evidenced by staff longevity. The Job: On behalf of our client, we are seeking a Health and Social Care Apprenticeship Trainer . This role sits within the work-based learning function and reports to an Area Manager. You will visit learners in their workplaces, support them through their apprenticeship framework, and ensure they successfully complete their qualification while meeting all relevant standards and regulatory requirements. Responsibilities within this role will include: Visit individuals in their workplace, using your vocational experience to teach and support learners in achieving their apprenticeship. Manage your own diary to deliver against KPIs, arrange and attend scheduled visits, and complete both company and personal administration. Collaborate with colleagues and stakeholders to deliver an exceptional service to learners and clients while maintaining standards and regulatory requirements. Support, motivate, and coach all learners through their qualification, ensuring consistency and fairness throughout assessment delivery. Monitor and review learner issues regularly, taking action to limit early leavers from the programme. Work persistently to achieve satisfactory results, delivering balanced KPIs in line with company expectations. Take responsibility to operate within a framework that maintains operational delivery consistency across the organisation. Manage and complete both company and personal administration within given timescales. Support the development of learners to maximise their full potential and ensure quality standards in line with Ofsted guidelines. Identify additional learning needs and provide relevant information, guidance, and resources. Drive exceptional performance through self-generation across the area you operate within. Build trust to maintain and enhance relationships with existing learners and clients The Person: For this role our client is looking for someone who either has experience as a Trainer, Assessor or Coach, or have solid experience as a manager within the Health & Social Care industry You'll also have the following skills and experience: Level 3 Health and Social Care Qualification or above Extensive and relevant vocational experience in Health and Social Care Setting which is current Experience of being in a senior care role Expertise within Dementia , Learning Disabilities and Adult Health and Social Care Settings Ability to work in high demand environments, to targets and tight deadlines Strong communication and self-motivation skills Ability to working autonomously It would be great if you had: Minimum Level 3 Teaching qualification Experience of operating within WBL/education environment The Benefits: 25 days holiday (business closes at Christmas), Contributory pension (company matched), Life Insurance, Discounts on courses (including your family and friends), Access to a comprehensive reward, recognition and wellbeing platform, Professional Development; A career pathway programme to support your personal and professional development. The Location: South and West Yorkshire, remote with travel The Hours: Monday - Friday 9am - 5.30pm The Salary: Up to £32,877

Senior Credit Controller / Reinsurance Accounting Technician Salary: £50,000 per annum. Requirement: Graduate with a Degree in Accounting. Company: Global Financial Markets Trading Company, small Exchange based Trading and Broking. Location: London. Insurance Operations Specialist Trainee Salary: £21,000 - £27,000 per annum. Location: London. Type: Permanent. Date posted: 10 Jul 2023. Ref: BT910. Contact: . Qualification: Candidate with three A levels at C grade or higher (or equivalent) or a graduate. Responsibilities: Processing accurate and timely data for Risk and Premium Bordereaux. Enabling communication and resolving issues via the Workflow systems with outsourcing service delivery partner. Assisting with Facilities Management Workflow, Bordereaux Management Workflow and Estimated Premium Income Workflow to ensure tasks are completed within agreed SLA's. Assisting with and undertaking tasks as defined by the Operations Specialist Manager. The company offers genuine opportunities for further progression and supports CII study.

Job description: As the Air Logistics Healthcare Operational Care Manager, you will lead all import and export activities for time-critical and temperature-sensitive healthcare shipments at our London Heathrow operation. You will ensure full compliance with customs regulations, maintain operational excellence, and support the delivery of high-quality service for QuickSTAT, Sterling, and Quick Time click apply for full job details

Overall purpose of role Private Banking and Wealth Management offers bespoke banking and investment solutions to high-net-worth individuals across the globe. This role is focused on clients in the East of England (Norwich, Ipswich or Cambridge regions). It provides a comprehensive range of investment advice across all asset classes, wealth structuring advice and banking services. Key Accountabilities New business origination. Identify, develop and secure new private banking relationships through personal and client referrals, Barclays Group internal networks and corporate and investment banking sources Working as directed to achieve personal objectives and assist in achieving team targets for: new clients assets revenues Maintain the highest levels of client service and delivery. Act as key contact for banking products, credit advice and client queries. Deliver high quality bespoke advice, maximising value for our clients and negotiating the best commercial outcome. Act as the key interface between the client and other parts of the Barclays group, including: Wealth Advisory Discretionary Portfolio Management Investment Advisory Global, Investment & Solutions Provide the client with world class financial solutions. Be able and willing to discuss markets, their issues and opportunities with clients. Fully utilise the banker toolset, systems and platforms, and challenge current standards to continuously improve quality. Engage with digital technologies, products and solutions that are relevant to the Private Banking and Wealth Management business and have the ability to use them to enhance the service provided to clients. Stakeholder Management and Leadership Private Bankers are expected to build and maintain effective allocated introductory relationships with key internal and external stakeholders in order to ensure effective opportunity streams for new clients, assets and revenues. In order to achieve this they must be able to take the initiative to effectively partner and collaborate across the organisation, and externally, to drive performance. The Private Banker may be expected to work within a banker cell or on their own, so they must be a strong team player and a self-starter. The Private Banker does not have any direct leadership accountability but is expected to be able to exert influence on colleagues and contacts (introducers etc.) in order to secure positive outcomes for clients and for the business. Decision-making and Problem Solving The Private Banker is expected to be able to apply analytical reasoning and judgement to solve problems and deliver the highest levels of client advice and service. They must be capable of employing appropriate resources to drive continuous improvement and innovation. In this role they must make informed, transparent decisions and consider the broader/longer term implications. The Private Banker is expected to take ownership for issues that impact clients, to work to resolve them and to seek opportunities to suggest areas for improvement, enabling breakthrough innovations as well as incremental improvements to the business and our client service. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. This includes but is not limited to: Ensuring conformity with global and market standards of client service Ensuring conformity with all Barclays terms and conditions Ensuring conformity with global and market conditions on AML and KYC Ensuring conformity with global and market conditions on product delivery Ensure that sales and business practices are within the regulatory framework Ensure that you are up to date with latest regulatory standards on market education/training Ensure that you are up to date with latest regulatory standards on suitability, capital adequacy and record keeping. Person Specification The candidate will have strong relationship skills and have experience of managing and handling the needs of private client individuals and families. The ideal candidate will be effective in gaining an in-depth understanding of clients' needs and advising on a diverse range of wealth management solutions. The candidate will ideally have experience in controlling and monitoring of risk within a client book. The candidate will have experience of the Financial Services industry, ideally with some experience in the areas of Retail regulated products and services to mass market and high net worth customers and asset management. The ideal candidate will maintain a full, up to date understanding of the general financial markets dynamics and current financial concepts. The ideal candidate will have a high aptitude and understanding of the digital landscape, with the ability to effectively manage Clients' changing needs in this area. Where appropriate, a detailed and up to date knowledge of the relevant International market Essential Skills/Basic Qualifications: The ideal candidate will be educated to Degree level. The right candidate will have the appropriate regulatory qualifications. Purpose of the role To establish and nurture profitable partnerships with both corporate and individual clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success. Accountabilities Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs. Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations. Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio. Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank. Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship. Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses. Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy. Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. . click apply for full job details

Location: Ipswich Salary: Competitive salary package Summary: An opportunity to join a division of a well established innovative global manufacturing business as a Commodity Manager, taking responsibility for developing and executing commodity supply strategy which will deliver optimum quality and cost effective products and customer service. Key Responsibilities: Lead and execute procurement and supply chain strategy for your assigned commodities Manage tender processes, analysis and contract negotiations encompassing total cost, risk, quality and delivery Supplier performance management, in collaboration with Business Units, and resolution of issues, revision of supplier strategies Lead key supplier business reviews to assess quality, delivery, cost and service performance, strategic initiatives and alignment with the business Skills & Experience: 5+ years' experience in a similar global procurement, commodity, supply chain role Demonstrated experience in best practice supplier performance management to drive continuous improvements Excellent negotiation and contract management skills Experienced in implementing Lean concepts (5S, Kaizen Leadership, Value Stream Mapping etc.) Strong relationship building and influencing skills with suppliers and internal stakeholders at all levels Degree qualified in Engineering, Business or Technical preferred, or equivalent experience Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

Workshop Controller Application Deadline: 13 April 2026 Department: Car Service Employment Type: Permanent - Full Time Location: Crawley, West Sussex Reporting To: Robert Beazley Compensation: £32,100 / year Description Are you a skilled Service Advisor or Technician looking to elevate your career to the next level? Here's your chance to take on a new challenge and grow professionally as a Workshop Controller at out Vines of Gatwick Dealership. You will be overseeing the staff and facilities of the Workshop, ensuring efficiency. You'll motivate technicians to ensure targets are being met as well as ensuring a high level of productivity and quality of service is delivered. You will also be responsible for tracking the progress of vehicles through the Workshop and liaising with the Service Team, supporting and maintaining customer satisfaction inline wit BMW standards. You'll play an important role in the smooth operation of our workshop, ensuring efficient service delivery while upholding our high standards of excellence. Hours: Monday-Friday: . 45 Hours Salary: £32,100 per annum. OTE £41,200 What you will be doing: Coordinate and oversee the daily operations of the internal workshop, including scheduling, workflow management, and resource allocation. Monitor service processes to ensure adherence to BMW standards and procedures, maintaining quality and efficiency. Liaise with sales departments, technicians, and bodyshop department to ensure seamless communication and collaboration. Schedule appointments and allocate resources efficiently, maximising productivity without compromising quality. Liaise with technicians, Sales departments, and other team members to prioritise job cards and address any issues promptly Ensuring all chargeable materials are recorded on job cards and invoicing is completed correctly. Ensure all used car preparation is completed within 3 days after receiving stock. Audit all Approved Used Car Checks (AUC) check sheets to ensure they are completed correctly by Technicians via the online systems. Ensure all service history is checked before AUC's are carried out to identify how we retail the vehicle. Seek to identify additional work to be undertaken and communicate this to Sales Managers for approval to undertake work. Ensure the internal workflow system is kept up to date with notes to ensure visibility on prep status across the departments. Monitor Technicians time keeping and sign off any additional overtime required Assist in the correct evaluation and justification of warranty claims and provide technical explanations thereof, provide and store any photographic evidence required. What We're Looking For: Previous experience as a Service Advisor, Technician, or similar automotive role. Technical knowledge of vehicles and workshop processes. A natural communicator with strong interpersonal skills and customer empathy. Highly organised with exceptional attention to detail. Calm under pressure and able to adapt to fast-moving, changing priorities.Positive, proactive and genuinely passionate about delivering great customer service. Professional, reliable and committed to maintaining high personal standards. Computer literate (experience with systems such as CDK Drive is desirable) Full UK Driving Licence. Why work for Vines Group: Awesome Team: Work with friendly, passionate people who love what they do. Great Perks: Competitive pay, cool benefits, and plenty of room to grow. Training Provided: Don't worry if you're new to this; we'll give you all the training you need to succeed! 24 Days Holiday: Plus bank holidays, increasing to 29 days with service. Birthday Off: Celebrate your special day! Staff Purchase Scheme: Discounts on cars and motorbikes. Health Plan: Medical health cash plan. Enhanced Parental Benefits Flexible Holidays: Buy and sell holiday days. Growth Opportunities: Job shadowing scheme and career planning/ pathways. Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more. For more details, check out our staff benefits.