Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
Mar 11, 2026
Full time
Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Project Manager to take responsibility for managing their Graphic services across an array of high profile Events and Exhibition organisers across the UK and Europe. Possessing comprehensive Large Format Graphics experience, you ll ideally be working in a similar Graphics coordinating remit, as the Project Manager will be responsible for undertaking full Client management and bespoke project support for the Graphics delivery and installation on an array of major UK and European exhibitions and events. Working with an array of major Exhibition and Events organisations, you must have demonstrable experience of day-to-day management of high profile event schedules and logistics, co-ordinating the on-site Graphics and Display requirements for an array of major Brand Clients and the inhouse/oustsource Production environments and installation teams. Accustomed to working with multiple stakeholders including Marketing, Creative, Production and Digital, you ll be accustomed to working in a flexible and rapidly evolving project environment, where your robust and instantly engaging personality is complemented by strong administrative skills and a very keen eye for detail. With a professional approach to work and appearance, you will be able to function under pressure and remain calm, with a clear ability to prioritise and to highly effectively communicate at all levels. You must have a strong technical appreciation of the Graphics industry as you ll be liaising with the Studio and Creative teams on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions With flair, imagination and the energy to multi-task, the role is split between home based & operating from their prestige location at the London ExCel, plus you will work away from home periodically, delivering projects across the UK and Europe, so whilst experience is key, a sense of humour is also considered essential ! An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the development of your career potential with in the Exhibitions, Events and Graphics arena. To £Good salary depending on level / experience + a generous travel allowance & excellent benefits package Project, Account Manager, Exhibition, Events, Large Format, Digital, Print, Signage, Banners, Wide Format, Vinyl, Display Graphics, Installation, coordinator
This is an exciting role in a unique organization. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students' unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL's extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL's groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students' mental and physical wellbeing, promote genuine equity for all, build students' skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We're looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study. You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL's academic experience. You'll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience. Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy? If the answer is yes, then we want to hear from you.
Mar 11, 2026
Full time
This is an exciting role in a unique organization. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students' unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL's extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL's groundbreaking new Student Life Strategy . This is enabling us to build more programmes to improve students' mental and physical wellbeing, promote genuine equity for all, build students' skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We're looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study. You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL's academic experience. You'll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience. Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy? If the answer is yes, then we want to hear from you.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Our Nationally recognised client is currently recruiting for a really exciting role based in either their Manchester offices. Our client is an absolute market leader in their field and is a brand associated with outstanding values. This is a hybrid role, currently working 3 days a week in the office - With an amazing senior leadership team our client is looking for a highly operational payroll professional with the ability to drive positive change within the organisation. This is a fantastic opportunity to lead from the front and drive positive change whilst ensuring an effective and efficient payroll function is maintained. Some of the duties include; Managing a team to deliver a complex monthly Payroll service Responsibility for driving continuous improvement and managing team capabilities Identifying risk and non compliance within payroll Focus on service improvement and further development of an effective and efficient payroll service with extensive room for growth. Managing key stakeholder relationships within the business Large scale project delivery INDPAYN 49835GOR3 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 11, 2026
Full time
Our Nationally recognised client is currently recruiting for a really exciting role based in either their Manchester offices. Our client is an absolute market leader in their field and is a brand associated with outstanding values. This is a hybrid role, currently working 3 days a week in the office - With an amazing senior leadership team our client is looking for a highly operational payroll professional with the ability to drive positive change within the organisation. This is a fantastic opportunity to lead from the front and drive positive change whilst ensuring an effective and efficient payroll function is maintained. Some of the duties include; Managing a team to deliver a complex monthly Payroll service Responsibility for driving continuous improvement and managing team capabilities Identifying risk and non compliance within payroll Focus on service improvement and further development of an effective and efficient payroll service with extensive room for growth. Managing key stakeholder relationships within the business Large scale project delivery INDPAYN 49835GOR3 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Operations / Transport Administrator (2 Positions) Salary : £25,000 - £27,500 dependent upon experience Hours : Full Time, Permanent (37.5 hours per week) or Part Time minimum of 25 hours per week) Location : Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby, DE24 8HR About Us We are a vibrant, forward thinking organisation dedicated to providing unforgettable international tour experiences for school groups. We aim to open the world to young people creating opportunities, and broadening horizons. As our business continues to grow, we are looking for passionate individuals who share our commitment to exceptional service, meticulous planning, and inspiring travel experiences. The Role We re looking to recruit two experienced Administrators to join our growing team! One role within our Operations Department and one within our Transport Department. Both positions are based at our Head Office in Derby and play a key part in supporting the successful delivery of our tours. As an Operations / Transport Administrators, you will provide valuable support to our Tour Co-ordinators, assisting in the organisation of educational, concert, activity, ski and sports tours. You will be involved throughout the post-booking process and act as a key point of contact for clients. As our Operations / Transport Administrators, you will also support our Transport Manager with the booking and coordination of coach and ferry travel for our tours, ensuring all transport arrangements are accurate, compliant and cost-effective. Key Responsibilities Operational Support; • Assisting the operations team with accommodation and flight requests and bookings. • Processing client invoices and payments accurately and efficiently. • Supporting post-booking procedures, including requesting passenger lists, managing rooming allocations and setting up final documentation on our online platform. • Liaising with clients via telephone and email, providing a professional and helpful service. • Accurately updating and maintaining our customer database. • Carrying out general administrative duties, including answering incoming calls and handling outgoing mail. Transport Administrator • Assisting the Transport Manager with the booking of coaches and ferry travel for tours. • Negotiating rates and contracting coach and ferry bookings with suppliers. • Creating provisional travel itineraries outlining key movements on travel days for coach tours. • Processing supplier invoices for payment in line with agreed terms. • Maintaining the supplier database, ensuring accurate records are kept for fleet details and Health & Safety compliance. About You You will be a highly organised and reliable individual with a strong administrative background and a keen eye for detail. You will be comfortable managing multiple tasks at once, working to deadlines and communicating confidently with colleagues, clients and suppliers. A proactive approach, willingness to support the wider team and a positive, can-do attitude are essential for both roles. You will be confident using IT systems and databases, take pride in working accurately and enjoy being part of a busy, collaborative office environment. Key skills and experience • Previous experience in an administrative role, ideally within a fast-paced office environment. • Strong organisational skills with the ability to prioritise workload effectively. • Excellent written and verbal communication skills. • High level of accuracy and attention to detail. • Confident IT skills, including experience using databases and Microsoft Office applications. • Ability to work both independently and as part of a team. • Experience within the travel, transport or tour operations industry. • Experience processing invoices and working with financial data. • Familiarity with Health & Safety or supplier compliance records. Benefits • A basic salary of £25,000 - £27,500 (dependent upon experience) • Performance related bonus • 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays • Contributory pension scheme • Healthcare cashback plan • Cycle to Work scheme • Flexible hybrid working programme, supporting a healthy work-life balance
Mar 11, 2026
Full time
Operations / Transport Administrator (2 Positions) Salary : £25,000 - £27,500 dependent upon experience Hours : Full Time, Permanent (37.5 hours per week) or Part Time minimum of 25 hours per week) Location : Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby, DE24 8HR About Us We are a vibrant, forward thinking organisation dedicated to providing unforgettable international tour experiences for school groups. We aim to open the world to young people creating opportunities, and broadening horizons. As our business continues to grow, we are looking for passionate individuals who share our commitment to exceptional service, meticulous planning, and inspiring travel experiences. The Role We re looking to recruit two experienced Administrators to join our growing team! One role within our Operations Department and one within our Transport Department. Both positions are based at our Head Office in Derby and play a key part in supporting the successful delivery of our tours. As an Operations / Transport Administrators, you will provide valuable support to our Tour Co-ordinators, assisting in the organisation of educational, concert, activity, ski and sports tours. You will be involved throughout the post-booking process and act as a key point of contact for clients. As our Operations / Transport Administrators, you will also support our Transport Manager with the booking and coordination of coach and ferry travel for our tours, ensuring all transport arrangements are accurate, compliant and cost-effective. Key Responsibilities Operational Support; • Assisting the operations team with accommodation and flight requests and bookings. • Processing client invoices and payments accurately and efficiently. • Supporting post-booking procedures, including requesting passenger lists, managing rooming allocations and setting up final documentation on our online platform. • Liaising with clients via telephone and email, providing a professional and helpful service. • Accurately updating and maintaining our customer database. • Carrying out general administrative duties, including answering incoming calls and handling outgoing mail. Transport Administrator • Assisting the Transport Manager with the booking of coaches and ferry travel for tours. • Negotiating rates and contracting coach and ferry bookings with suppliers. • Creating provisional travel itineraries outlining key movements on travel days for coach tours. • Processing supplier invoices for payment in line with agreed terms. • Maintaining the supplier database, ensuring accurate records are kept for fleet details and Health & Safety compliance. About You You will be a highly organised and reliable individual with a strong administrative background and a keen eye for detail. You will be comfortable managing multiple tasks at once, working to deadlines and communicating confidently with colleagues, clients and suppliers. A proactive approach, willingness to support the wider team and a positive, can-do attitude are essential for both roles. You will be confident using IT systems and databases, take pride in working accurately and enjoy being part of a busy, collaborative office environment. Key skills and experience • Previous experience in an administrative role, ideally within a fast-paced office environment. • Strong organisational skills with the ability to prioritise workload effectively. • Excellent written and verbal communication skills. • High level of accuracy and attention to detail. • Confident IT skills, including experience using databases and Microsoft Office applications. • Ability to work both independently and as part of a team. • Experience within the travel, transport or tour operations industry. • Experience processing invoices and working with financial data. • Familiarity with Health & Safety or supplier compliance records. Benefits • A basic salary of £25,000 - £27,500 (dependent upon experience) • Performance related bonus • 24 days holiday per year (increasing with length of service to a maximum of 27 days) in addition to all public holidays • Contributory pension scheme • Healthcare cashback plan • Cycle to Work scheme • Flexible hybrid working programme, supporting a healthy work-life balance
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Facilities Officer on a 3 months contract initially with a possibility of further extension. This role is 70% Maintenance Team Leader and 30% supporting the Manager. This post will ideally suit someone who is currently employed as an In house Maintenance Manager/Supervisor Or is currently a Maintenance Operative and is interested in progressing into management. The post holder must have the following skills; plumbing, carpentry, flooring, minor electrics, etc. The key responsibilities of the post are: Assist the Building Services Manager with the delivery of both hard and soft FM services across the depot and to deputise in her absence. Manage the in house repairs service including supervision of the maintenance operative. Please note, as this is a small team, the post holder will act as Team Leader and will be expected to work alongside the maintenance operative and carry out repairs and maintenance tasks. Supervise external contractors to ensure they are working safely on site and jobs are completed satisfactorily. Assist the Building Service Manager with major FM projects Conduct site inspections in order to proactively identify issues and faults and ensure that the site is health and safety compliant and fit for purpose. Monitor and control expenditure on building materials and FM consumables Conduct weekly and monthly tests on fire equipment, generators, hydrant pumps, etc. If this sounds good to you, please apply for immediate contact or call us directly.
Mar 11, 2026
Full time
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Facilities Officer on a 3 months contract initially with a possibility of further extension. This role is 70% Maintenance Team Leader and 30% supporting the Manager. This post will ideally suit someone who is currently employed as an In house Maintenance Manager/Supervisor Or is currently a Maintenance Operative and is interested in progressing into management. The post holder must have the following skills; plumbing, carpentry, flooring, minor electrics, etc. The key responsibilities of the post are: Assist the Building Services Manager with the delivery of both hard and soft FM services across the depot and to deputise in her absence. Manage the in house repairs service including supervision of the maintenance operative. Please note, as this is a small team, the post holder will act as Team Leader and will be expected to work alongside the maintenance operative and carry out repairs and maintenance tasks. Supervise external contractors to ensure they are working safely on site and jobs are completed satisfactorily. Assist the Building Service Manager with major FM projects Conduct site inspections in order to proactively identify issues and faults and ensure that the site is health and safety compliant and fit for purpose. Monitor and control expenditure on building materials and FM consumables Conduct weekly and monthly tests on fire equipment, generators, hydrant pumps, etc. If this sounds good to you, please apply for immediate contact or call us directly.
Get Staffed Online Recruitment Limited
Alton, Hampshire
Service and Small Works Manager Salary Range: £34 £38k per annum Location: Alton, Hampshire Purpose of the Job The Service and Small Works Manager is responsible for the safe, compliant, and e cient delivery of all service and small works projects up to a value of approximately £100,000. The role ensures works are delivered safely, e ciently, on time, and to a high technical and customer service standard. The post holder will also provide day-to-day leadership to scheduling sta and plays a key role in maintaining operational performance and customer satisfaction. The Service and Small Works Manager is accountable for a number of key tasks and responsibilities, not limited to, but including: Operational Delivery: Manage and oversee all service and small works projects up to £100,000 in value across fire suppression and detection systems. Take full responsibility for the day-to-day delivery of works, ensuring programmes are completed within contractual, technical and regulatory requirements. Coordinate labour, materials, and scheduling to ensure efficient and effective service delivery. Monitor progress, identify risks, and resolve issues that may affect cost, programme, safety, or quality. Financial and Commercial Management: Take full responsibility for cost control and financial performance of assigned works. Monitor costs, variations, and expenditure to ensure works are delivered with agreed financial parameters and take corrective action where required. Identify opportunities for cost efficiencies while maintaining quality and compliance. Technical and Compliance: Provide technical oversight and assurance for all service and small works tasks. Ensure all works comply with relevant legislation, fires safety standards, and industry best practice. Act as a technical escalation point for issues and customer queries. Customer Service and Stakeholder Management: Demonstrate a strong commitment to delivering exceptional customer service. Build and maintain strong working relationships with customers, suppliers, and internal teams. Manage customer expectations and ensure clear, professional communication at all times. Line Management: Act as Line Manager for scheduling staff, providing support, guidance, and performance management whilst supporting a culture of high standards at all times. Support training, competency development, and up skilling of the scheduling team. Lead on team member performance management, including goal setting, regular reviews, and ongoing feedback. Carry out technical reviews of work quality and adherence to procedures. Ensure scheduling activities align with operational priorities and customer requirements. Promote a culture of accountability, organisation, and continuous improvement. Qualifications and Requirements: Knowledge of relevant British Standards and COPs. Knowledge of BAFE SP203-1 and SP203-3. Knowledge of LPS 1014 and 1204. Leadership / Management qualification (e.g. ILM Level 5/7) (desirable). Chartered Engineer status (CEng) or working towards (desirable). IOSH Managing Safely or SMSTS. CSCS card or equivalent. High level of technical competence across fire suppression and detection systems. Proven track record within the fire industry, specifically involving suppression and detection systems. Employees must hold a valid driving licence that is legally recognised for use in the UK and be able to maintain this for the duration of their employment. Flexibility to travel and work away from home as required. Experience: 5-7 years experience managing service and/or small works projects. Demonstrable experience of cost control and financial management. Previous experience of line-managing or supervising a small team is preferred. Strong organisational and planning skills with the ability to manage multiple workstreams. Self-sufficient, proactive, and comfortable working with minimal supervision. Strong leadership, communication, and decision-making skills. Customer-focused with a genuine passion for service excellence. Calm, professional, and solution-focused Benefits: £34 £38k competitive salary Additional holiday for your birthday Annual company events Health package Apply Now!
Mar 11, 2026
Full time
Service and Small Works Manager Salary Range: £34 £38k per annum Location: Alton, Hampshire Purpose of the Job The Service and Small Works Manager is responsible for the safe, compliant, and e cient delivery of all service and small works projects up to a value of approximately £100,000. The role ensures works are delivered safely, e ciently, on time, and to a high technical and customer service standard. The post holder will also provide day-to-day leadership to scheduling sta and plays a key role in maintaining operational performance and customer satisfaction. The Service and Small Works Manager is accountable for a number of key tasks and responsibilities, not limited to, but including: Operational Delivery: Manage and oversee all service and small works projects up to £100,000 in value across fire suppression and detection systems. Take full responsibility for the day-to-day delivery of works, ensuring programmes are completed within contractual, technical and regulatory requirements. Coordinate labour, materials, and scheduling to ensure efficient and effective service delivery. Monitor progress, identify risks, and resolve issues that may affect cost, programme, safety, or quality. Financial and Commercial Management: Take full responsibility for cost control and financial performance of assigned works. Monitor costs, variations, and expenditure to ensure works are delivered with agreed financial parameters and take corrective action where required. Identify opportunities for cost efficiencies while maintaining quality and compliance. Technical and Compliance: Provide technical oversight and assurance for all service and small works tasks. Ensure all works comply with relevant legislation, fires safety standards, and industry best practice. Act as a technical escalation point for issues and customer queries. Customer Service and Stakeholder Management: Demonstrate a strong commitment to delivering exceptional customer service. Build and maintain strong working relationships with customers, suppliers, and internal teams. Manage customer expectations and ensure clear, professional communication at all times. Line Management: Act as Line Manager for scheduling staff, providing support, guidance, and performance management whilst supporting a culture of high standards at all times. Support training, competency development, and up skilling of the scheduling team. Lead on team member performance management, including goal setting, regular reviews, and ongoing feedback. Carry out technical reviews of work quality and adherence to procedures. Ensure scheduling activities align with operational priorities and customer requirements. Promote a culture of accountability, organisation, and continuous improvement. Qualifications and Requirements: Knowledge of relevant British Standards and COPs. Knowledge of BAFE SP203-1 and SP203-3. Knowledge of LPS 1014 and 1204. Leadership / Management qualification (e.g. ILM Level 5/7) (desirable). Chartered Engineer status (CEng) or working towards (desirable). IOSH Managing Safely or SMSTS. CSCS card or equivalent. High level of technical competence across fire suppression and detection systems. Proven track record within the fire industry, specifically involving suppression and detection systems. Employees must hold a valid driving licence that is legally recognised for use in the UK and be able to maintain this for the duration of their employment. Flexibility to travel and work away from home as required. Experience: 5-7 years experience managing service and/or small works projects. Demonstrable experience of cost control and financial management. Previous experience of line-managing or supervising a small team is preferred. Strong organisational and planning skills with the ability to manage multiple workstreams. Self-sufficient, proactive, and comfortable working with minimal supervision. Strong leadership, communication, and decision-making skills. Customer-focused with a genuine passion for service excellence. Calm, professional, and solution-focused Benefits: £34 £38k competitive salary Additional holiday for your birthday Annual company events Health package Apply Now!
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Project Manager page is loaded Project Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ452282 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location & contract basis : This is a full time, permanent salaried role based from Filton, Bristol. We are not considering freelance/contractors for this role. Role Purpose Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role the Project Manager must ensure that the projects are delivered to meet JLL & Rolls-Royce standards regarding health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. Project Managers must be qualified in a related trade, civils/groundworks/building structures etc. Duties & Responsibilities Responsible for the execution of projects with potential values between £50k to £15m, across various Rolls-Royce sites in Bristol. Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Manage the projects in accordance with the requirements of the NEC3 Framework Contract Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Liaise with the Rolls-Royce Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To ensure a high level of service is delivered and develop relationships with key stakeholders. Ensure projects are delivered to the agreed contract programme. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Provide knowledge and support if required to ensure the quality and performance of the works. Ensure projects are completed snag and defect free Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. Provide coaching, mentoring and development support to direct reports and trainees Skills & Experience Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve. Experience in the use of the NEC3 Contract High level of self-motivation, organisational ability and drive to meet deadlines. Experience in the preparation of quotations and estimates. SMSTS, City & Guilds /NVQ construction related qualifications. CSCS Card & First Aid Sound level of administration and organisational skills Practical experience within the building/construction/building services industries Experience of the management of Health and Safety across multiple sites Experience of working in occupied buildings/campuses Sound knowledge of computer software packages within Microsoft Office Experience in the use of Fieldview or similar tablet-based quality assurance About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest
Mar 11, 2026
Full time
Project Manager page is loaded Project Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ452282 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location & contract basis : This is a full time, permanent salaried role based from Filton, Bristol. We are not considering freelance/contractors for this role. Role Purpose Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role the Project Manager must ensure that the projects are delivered to meet JLL & Rolls-Royce standards regarding health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. Project Managers must be qualified in a related trade, civils/groundworks/building structures etc. Duties & Responsibilities Responsible for the execution of projects with potential values between £50k to £15m, across various Rolls-Royce sites in Bristol. Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Manage the projects in accordance with the requirements of the NEC3 Framework Contract Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Liaise with the Rolls-Royce Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To ensure a high level of service is delivered and develop relationships with key stakeholders. Ensure projects are delivered to the agreed contract programme. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Provide knowledge and support if required to ensure the quality and performance of the works. Ensure projects are completed snag and defect free Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. Provide coaching, mentoring and development support to direct reports and trainees Skills & Experience Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve. Experience in the use of the NEC3 Contract High level of self-motivation, organisational ability and drive to meet deadlines. Experience in the preparation of quotations and estimates. SMSTS, City & Guilds /NVQ construction related qualifications. CSCS Card & First Aid Sound level of administration and organisational skills Practical experience within the building/construction/building services industries Experience of the management of Health and Safety across multiple sites Experience of working in occupied buildings/campuses Sound knowledge of computer software packages within Microsoft Office Experience in the use of Fieldview or similar tablet-based quality assurance About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest
The Just Recruitment Group is currently recruiting for a Customer Service Coordinator for their client based in Tiverton, Devon. Hours of Work: Monday - Friday on a rota basis 8.00am - 4.00pm / 9.00am - 5.00pm (35 hour week) Hybrid working available on completion of full training. Reporting to the Customer Service Manager, the Customer Service Coordinator will process orders and fulfil customer needs to ensure customer satisfaction. The role will involve working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements: Main Responsibilities: Preparing quotes and processing orders in a timely way, working closely with colleagues in other teams in order to provide the best possible customer service Respond promptly and professionally to customer enquiries via phone, email and live chat Build strong working relationships with colleagues across the business working together to resolve more complex customer issues Support customers with returns, ensuring all interactions are recorded accurately Identify opportunities for continuous improvement in both policies and processes, share ideas and welcome feedback. About you: Confident communicator with a passion for customer service Enthusiastic with strong administration skills and keen eye for attention to detail Calm and composed, you enjoy building relationships with colleagues and customers You have a solution focused mindset and enjoy learning Benefits In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB42. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Mar 11, 2026
Full time
The Just Recruitment Group is currently recruiting for a Customer Service Coordinator for their client based in Tiverton, Devon. Hours of Work: Monday - Friday on a rota basis 8.00am - 4.00pm / 9.00am - 5.00pm (35 hour week) Hybrid working available on completion of full training. Reporting to the Customer Service Manager, the Customer Service Coordinator will process orders and fulfil customer needs to ensure customer satisfaction. The role will involve working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements: Main Responsibilities: Preparing quotes and processing orders in a timely way, working closely with colleagues in other teams in order to provide the best possible customer service Respond promptly and professionally to customer enquiries via phone, email and live chat Build strong working relationships with colleagues across the business working together to resolve more complex customer issues Support customers with returns, ensuring all interactions are recorded accurately Identify opportunities for continuous improvement in both policies and processes, share ideas and welcome feedback. About you: Confident communicator with a passion for customer service Enthusiastic with strong administration skills and keen eye for attention to detail Calm and composed, you enjoy building relationships with colleagues and customers You have a solution focused mindset and enjoy learning Benefits In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB42. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
BRENT CARERS CENTRE is now recruiting for the following position: Operations Manager £40,000 p.a. 35 hours per week This role will significantly support the Chief Executive & Board of Trustees with the strategic direction of the organisation as well as ensuring appropriate and adequate resources are in place to develop and deliver services to unpaid carers in Brent. You will lead and supervise a team of advice workers providing AQS quality control, and so you will need to have significant experience in advice work and delivering services within quality standard frameworks. You will also be representative at strategic partnership level, contribute to successful funding applications, tenders & bids. Highly effective leadership, people management, advice & representation skills are essential to this role. The Role: The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO's strategic vision and the frontline delivery of services. You'll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard. You'll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents. You'll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS). You'll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator. You will manage and oversee the quality of the advice provided, undertaking case file reviews, in line with the Advice Quality Standard framework. You'll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure What We're Looking For: We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights. For further details and to apply, please visit our website via the button below. Interviews for the above job will be conducted on an ongoing basis until we find the right candidate for this role, and as such we advise you to make your application as soon as you are able, to increase the chance or being considered for an interview. Charity Registration No: Company Registration No: .
Mar 11, 2026
Full time
BRENT CARERS CENTRE is now recruiting for the following position: Operations Manager £40,000 p.a. 35 hours per week This role will significantly support the Chief Executive & Board of Trustees with the strategic direction of the organisation as well as ensuring appropriate and adequate resources are in place to develop and deliver services to unpaid carers in Brent. You will lead and supervise a team of advice workers providing AQS quality control, and so you will need to have significant experience in advice work and delivering services within quality standard frameworks. You will also be representative at strategic partnership level, contribute to successful funding applications, tenders & bids. Highly effective leadership, people management, advice & representation skills are essential to this role. The Role: The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO's strategic vision and the frontline delivery of services. You'll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard. You'll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents. You'll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS). You'll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator. You will manage and oversee the quality of the advice provided, undertaking case file reviews, in line with the Advice Quality Standard framework. You'll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure What We're Looking For: We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights. For further details and to apply, please visit our website via the button below. Interviews for the above job will be conducted on an ongoing basis until we find the right candidate for this role, and as such we advise you to make your application as soon as you are able, to increase the chance or being considered for an interview. Charity Registration No: Company Registration No: .
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
Mar 11, 2026
Full time
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
Mar 11, 2026
Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
Senior Delivery Manager Directorate: Standards Team: Workforce Development Manager: Director of Standards Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues) Role purpose The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK's workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment. Key tasks and responsibilities The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement. Contract and project management: Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development Operational management: Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow) Design, refine and maintain operational processes that support high quality, efficient delivery and a positive customer experience across all workforce development activities Delivery management: Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements Plan and oversee high impact events and training delivery, managing the full end to end customer journey from promotion and delegate engagement, through booking and delivery, to post event evaluation Ensure all activity is scheduled and sequenced effectively around the academic year Manage and support the team of trainers and coaches to deliver high quality, consistent and impactful training and engagement activity Coordinate internal and external resources to ensure smooth, timely and cost effective delivery of programmes and services General In addition to the key tasks and responsibilities set out above, employees at this level are expected to: Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks Produce specification requirements in line with procurement processes for outsourced activity Contribute to organisational risk and issues management processes Support delivery of WorldSkills UK's strategic priorities and annual business plan Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively Contribute to a performance driven culture with robust monitoring, evaluation and reporting Demonstrate WorldSkills UK's values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture Promote and comply with WorldSkills UK's policies, including safeguarding, health and safety, equality, diversity and inclusion Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability. Person specification Key: E Essential / D Desirable. Qualifications and experience: Experience of operational, project or programme management within education, skills or workforce development E . Experience managing complex projects and multiple stakeholders in publicly funded or grant funded environments E . Experience of event management or oversight of outsourced delivery D . Knowledge and skills: Strong programme and budget management skills E . Ability to lead operational change initiatives and embed new systems and processes E . Strong analytical skills, with the ability to interpret complex information and translate insights into action E . Excellent risk management, problem solving and decision making skills E . Ability to influence and motivate colleagues and partners, including those working remotely E . Ability to build strong and effective relationships with internal and external stakeholders E . Personal qualities and attributes: Demonstrates professionalism, reliability and sound judgement E . Organised and methodical, with a structured approach to planning and delivery E . Able to work independently, using sound judgement and initiative, while collaborating effectively with others E . Able to identify practical solutions and improve ways of working E . Adapts positively to changing priorities and ways of working E . Works collaboratively with colleagues and partners to achieve shared goals E . Able to motivate and support others to deliver high quality work E . Special circumstances: Able to work occasionally outside normal hours where required E . Able to travel within the United Kingdom, where required E . Able to undertake occasional overnight stays where required E . How to apply WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process. We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply. For the full details on how to apply, read the full job pack attached to the advert. Interview process and timeline It is intended that the interview process will have two stages: Stage 1 - online via MS Teams. The interviews will be held on Tuesday 7 April 2026. Stage 2 - in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52-54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview. Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog by an email. Application deadline The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
Mar 11, 2026
Full time
Senior Delivery Manager Directorate: Standards Team: Workforce Development Manager: Director of Standards Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues) Role purpose The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK's workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment. Key tasks and responsibilities The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement. Contract and project management: Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development Operational management: Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow) Design, refine and maintain operational processes that support high quality, efficient delivery and a positive customer experience across all workforce development activities Delivery management: Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements Plan and oversee high impact events and training delivery, managing the full end to end customer journey from promotion and delegate engagement, through booking and delivery, to post event evaluation Ensure all activity is scheduled and sequenced effectively around the academic year Manage and support the team of trainers and coaches to deliver high quality, consistent and impactful training and engagement activity Coordinate internal and external resources to ensure smooth, timely and cost effective delivery of programmes and services General In addition to the key tasks and responsibilities set out above, employees at this level are expected to: Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks Produce specification requirements in line with procurement processes for outsourced activity Contribute to organisational risk and issues management processes Support delivery of WorldSkills UK's strategic priorities and annual business plan Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively Contribute to a performance driven culture with robust monitoring, evaluation and reporting Demonstrate WorldSkills UK's values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture Promote and comply with WorldSkills UK's policies, including safeguarding, health and safety, equality, diversity and inclusion Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability. Person specification Key: E Essential / D Desirable. Qualifications and experience: Experience of operational, project or programme management within education, skills or workforce development E . Experience managing complex projects and multiple stakeholders in publicly funded or grant funded environments E . Experience of event management or oversight of outsourced delivery D . Knowledge and skills: Strong programme and budget management skills E . Ability to lead operational change initiatives and embed new systems and processes E . Strong analytical skills, with the ability to interpret complex information and translate insights into action E . Excellent risk management, problem solving and decision making skills E . Ability to influence and motivate colleagues and partners, including those working remotely E . Ability to build strong and effective relationships with internal and external stakeholders E . Personal qualities and attributes: Demonstrates professionalism, reliability and sound judgement E . Organised and methodical, with a structured approach to planning and delivery E . Able to work independently, using sound judgement and initiative, while collaborating effectively with others E . Able to identify practical solutions and improve ways of working E . Adapts positively to changing priorities and ways of working E . Works collaboratively with colleagues and partners to achieve shared goals E . Able to motivate and support others to deliver high quality work E . Special circumstances: Able to work occasionally outside normal hours where required E . Able to travel within the United Kingdom, where required E . Able to undertake occasional overnight stays where required E . How to apply WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process. We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply. For the full details on how to apply, read the full job pack attached to the advert. Interview process and timeline It is intended that the interview process will have two stages: Stage 1 - online via MS Teams. The interviews will be held on Tuesday 7 April 2026. Stage 2 - in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52-54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview. Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog by an email. Application deadline The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
We are looking for an inspiring Senior Commercial Manager to lead transformative partnerships within NHS diagnostics and community screening services. This is more than a role, it's an extraordinary opportunity to shape the future of healthcare delivery, influence national health strategies, and make a lasting impact on patient outcomes click apply for full job details
Mar 11, 2026
Full time
We are looking for an inspiring Senior Commercial Manager to lead transformative partnerships within NHS diagnostics and community screening services. This is more than a role, it's an extraordinary opportunity to shape the future of healthcare delivery, influence national health strategies, and make a lasting impact on patient outcomes click apply for full job details
Deputy Helpdesk & Fulfilment Manager - Print Location: West Yorkshire Up to £29,000 benefits Reporting to: Helpdesk & Fulfilment Manager We are looking for a proactive Deputy Helpdesk & Fulfilment Manager to support the day-to-day running of a busy Helpdesk and Fulfilment operation. Working in a fast-paced warehouse environment, you will help coordinate workflows, manage data and stock systems, and ensure client orders and logistics activities are delivered accurately and on time. You will play a key role in supporting the team, maintaining high service standards, and providing operational cover when the Helpdesk & Fulfilment Manager is unavailable. The Role Support the daily operations of the Helpdesk and Fulfilment teams . Allocate workloads and coordinate tasks across the department . Manage client queries and process orders through the Helpdesk system. Maintain accurate data and stock records using internal systems and Excel. Produce dispatch documentation, labels, and consignment notes . Liaise with Despatch, Stores, and Production teams to ensure smooth order fulfilment. Track deliveries and manage Proof of Delivery (POD) information. Assist with reporting, stock management, and operational analysis . Support team members, including training new staff and monitoring workflow . Who We re Looking For Experience in fulfilment, logistics, warehouse operations, or a helpdesk environment . Strong organisational and communication skills. Good attention to detail and ability to manage multiple tasks. Experience with Excel and warehouse or MIS systems (e.g. Tharstern) is beneficial. A proactive, hands-on approach with the ability to work well under pressure. Why Apply? A supportive and collaborative working environment. Real training and development opportunities. Competitive salary and benefits package. Ref: (phone number removed)
Mar 11, 2026
Full time
Deputy Helpdesk & Fulfilment Manager - Print Location: West Yorkshire Up to £29,000 benefits Reporting to: Helpdesk & Fulfilment Manager We are looking for a proactive Deputy Helpdesk & Fulfilment Manager to support the day-to-day running of a busy Helpdesk and Fulfilment operation. Working in a fast-paced warehouse environment, you will help coordinate workflows, manage data and stock systems, and ensure client orders and logistics activities are delivered accurately and on time. You will play a key role in supporting the team, maintaining high service standards, and providing operational cover when the Helpdesk & Fulfilment Manager is unavailable. The Role Support the daily operations of the Helpdesk and Fulfilment teams . Allocate workloads and coordinate tasks across the department . Manage client queries and process orders through the Helpdesk system. Maintain accurate data and stock records using internal systems and Excel. Produce dispatch documentation, labels, and consignment notes . Liaise with Despatch, Stores, and Production teams to ensure smooth order fulfilment. Track deliveries and manage Proof of Delivery (POD) information. Assist with reporting, stock management, and operational analysis . Support team members, including training new staff and monitoring workflow . Who We re Looking For Experience in fulfilment, logistics, warehouse operations, or a helpdesk environment . Strong organisational and communication skills. Good attention to detail and ability to manage multiple tasks. Experience with Excel and warehouse or MIS systems (e.g. Tharstern) is beneficial. A proactive, hands-on approach with the ability to work well under pressure. Why Apply? A supportive and collaborative working environment. Real training and development opportunities. Competitive salary and benefits package. Ref: (phone number removed)
Is our Apprenticeship Manager at Oasis Community Learning the role for you? Are you passionate about helping people grow through high quality apprenticeships? Come and be part of our journey. Our Oasis Apprenticeship Offer now spans 15 professional areas, supports over 250 apprentices, and is rated 4.5/5 on Higher In - and with your help, it will be even better! We're looking for an Apprenticeship Manager to lead the delivery, development and continuous improvement of the Oasis Apprenticeship Offer. You'll be the central point of coordination between apprentices, line managers and training providers, ensuring every apprentice has a positive, inclusive and high-quality learning experience. You'll also be joining us as Oasis Community Learning, where we exist to build stronger communities where there is no one left out . Our central staff are critical in helping to enable the work done in our schools and communities. Sound good? Then please read on! About our Apprenticeship Manager You'll manage the complete apprenticeship journey, from onboarding and progress monitoring to reviewing provider quality and overseeing the Digital Apprenticeship Service. You'll be a people person as you'll get to work with managers, providers and apprentices. You'll have a love for early careers and want to help us on our journey to ensure our programmes are as good as they can be and ultimately our apprentices get the boost in their careers that best supports them for the future. About You You'll ideally bring: Knowledge of apprenticeship programmes Experience working with or managing apprenticeship providers or suppliers Confidence working with data and systems Strong communication skills and the ability to engage and influence at all levels A proactive, relationship driven approach An alignment with the Oasis ethos and values, and a commitment to inclusion and high quality learning is something that is very important to us. About Oasis Community Learning Oasis Community Learning exists to create "Exceptional Education at the Heart of the Community." We are driven by our values: inclusion, equality, healthy relationships, perseverance and hope. These shape the culture of every Oasis academy and hub and underpin how we support and develop our staff. What Will You Get in Return? Pay Scale: SP22 (£33,699) to SP26 (£37,280) FTE. Pro rata: Based on18.5 hours (2.5 days) - £16,849.50 to £18,640.00 Wider Oasis Community Learning benefits portal including health & dental cover & discounts at leading companies LPGS Pension Scheme. This is a defined benefit scheme where a circa 20% contribution a year goes into a pension scheme, with significantly higher employer contributions than in most workforce pensions. Next Steps We actively encourage early applications, and position will close on Monday 16th March . Interviews will take place by Microsoft Teams on Monday 23rd March . Interested parties are encouraged to reach out to Laura Bullen for an initial informal discussion. Please visit the Oasis Community Learning website and click on Recruitment, Pensions and Payroll to do this. Please note: Oasis Community Learning does not accept unsolicited CVs or speculative introductions from recruitment agencies. We work strictly with agencies on our Preferred Supplier List (PSL), and any CVs submitted outside of this agreement will not be liable to an introduction fee.
Mar 11, 2026
Full time
Is our Apprenticeship Manager at Oasis Community Learning the role for you? Are you passionate about helping people grow through high quality apprenticeships? Come and be part of our journey. Our Oasis Apprenticeship Offer now spans 15 professional areas, supports over 250 apprentices, and is rated 4.5/5 on Higher In - and with your help, it will be even better! We're looking for an Apprenticeship Manager to lead the delivery, development and continuous improvement of the Oasis Apprenticeship Offer. You'll be the central point of coordination between apprentices, line managers and training providers, ensuring every apprentice has a positive, inclusive and high-quality learning experience. You'll also be joining us as Oasis Community Learning, where we exist to build stronger communities where there is no one left out . Our central staff are critical in helping to enable the work done in our schools and communities. Sound good? Then please read on! About our Apprenticeship Manager You'll manage the complete apprenticeship journey, from onboarding and progress monitoring to reviewing provider quality and overseeing the Digital Apprenticeship Service. You'll be a people person as you'll get to work with managers, providers and apprentices. You'll have a love for early careers and want to help us on our journey to ensure our programmes are as good as they can be and ultimately our apprentices get the boost in their careers that best supports them for the future. About You You'll ideally bring: Knowledge of apprenticeship programmes Experience working with or managing apprenticeship providers or suppliers Confidence working with data and systems Strong communication skills and the ability to engage and influence at all levels A proactive, relationship driven approach An alignment with the Oasis ethos and values, and a commitment to inclusion and high quality learning is something that is very important to us. About Oasis Community Learning Oasis Community Learning exists to create "Exceptional Education at the Heart of the Community." We are driven by our values: inclusion, equality, healthy relationships, perseverance and hope. These shape the culture of every Oasis academy and hub and underpin how we support and develop our staff. What Will You Get in Return? Pay Scale: SP22 (£33,699) to SP26 (£37,280) FTE. Pro rata: Based on18.5 hours (2.5 days) - £16,849.50 to £18,640.00 Wider Oasis Community Learning benefits portal including health & dental cover & discounts at leading companies LPGS Pension Scheme. This is a defined benefit scheme where a circa 20% contribution a year goes into a pension scheme, with significantly higher employer contributions than in most workforce pensions. Next Steps We actively encourage early applications, and position will close on Monday 16th March . Interviews will take place by Microsoft Teams on Monday 23rd March . Interested parties are encouraged to reach out to Laura Bullen for an initial informal discussion. Please visit the Oasis Community Learning website and click on Recruitment, Pensions and Payroll to do this. Please note: Oasis Community Learning does not accept unsolicited CVs or speculative introductions from recruitment agencies. We work strictly with agencies on our Preferred Supplier List (PSL), and any CVs submitted outside of this agreement will not be liable to an introduction fee.
HEAD OF FINANCE Barnsley Full-time £62,715 per annum Permanent (Interim also considered) As we approach year-end, Barnsley Healthcare Federation is seeking to appoint a new Head of Finance to lead their finance function and support the organisation through a critical period of operational and strategic activity. Given the time-sensitive nature of year-end requirements, we may need to appoint an Interim Head of Finance for a period of 3-6 months while we complete the recruitment process for the permanent role. This will ensure continuity, stability, and strong financial oversight during this key period. ABOUT THE ROLE We are looking for an experienced and commercially minded Head of Finance to provide strategic financial leadership and oversight across the organisation. Working closely with senior managers, clinical leads and the Executive Team, you will play a key role in financial planning, governance and decision making, ensuring resources are managed effectively and sustainably. This is a varied role that combines strategic input with hands-on financial management, supporting the organisation's continued development and service delivery. Key Responsibilities Provide strategic financial leadership and advice to senior managers, budget holders and clinical leads Prepare and manage annual and quarterly budgets, identifying risks and mitigation plans Produce financial forecasts, income and expenditure reports, and cashflow projections Translate complex financial information into clear management reports to support decision making Provide financial modelling and costing to support service development, bids and operational changes Ensure strong financial controls, transparency and value for money across organisational spending Oversee monthly management accounts, year-end accounts and Companies House submissions Lead the annual audit process and ensure recommendations are implemented Monitor income and expenditure against budgets and report on variances Build effective relationships with stakeholders, partners and suppliers Represent the organisation at contract meetings and provide financial updates at Board level Lead and develop the finance team, including recruitment, mentoring, appraisal and training KEY DETAILS 37.5 hours per week Monday to Friday, between 08:00 and 18:30 Hybrid working available to be discussed at interview 30 days plus bank holidays (285 hours) £62,715.51 per annum (pro-rated for interim if applicable) Federation sites, with hybrid options Either NHS or NEST Pension, dependent on eligibility ADDITIONAL INFORMATION The interim appointment will ensure continuity during year-end processes, audit preparation, and financial planning cycles. The permanent recruitment process will run concurrently to secure the right long-term candidate. The full job description (attached) outlines the responsibilities, competencies, and expectations for both the interim and permanent roles. Candidates for the interim role may also be considered for the permanent position where appropriate. We are seeking an individual with strong leadership capability, excellent technical financial skills, and experience working within complex or multi-site environments. NHS or healthcare finance experience would be advantageous but is not essential. NEXT STEPS If you feel this role could be a great fit, please apply with a well-presented CV. Shortlisted applicants will hear directly from the client regarding the next stage. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. We will endeavour to provide an outcome as soon as possible.
Mar 11, 2026
Full time
HEAD OF FINANCE Barnsley Full-time £62,715 per annum Permanent (Interim also considered) As we approach year-end, Barnsley Healthcare Federation is seeking to appoint a new Head of Finance to lead their finance function and support the organisation through a critical period of operational and strategic activity. Given the time-sensitive nature of year-end requirements, we may need to appoint an Interim Head of Finance for a period of 3-6 months while we complete the recruitment process for the permanent role. This will ensure continuity, stability, and strong financial oversight during this key period. ABOUT THE ROLE We are looking for an experienced and commercially minded Head of Finance to provide strategic financial leadership and oversight across the organisation. Working closely with senior managers, clinical leads and the Executive Team, you will play a key role in financial planning, governance and decision making, ensuring resources are managed effectively and sustainably. This is a varied role that combines strategic input with hands-on financial management, supporting the organisation's continued development and service delivery. Key Responsibilities Provide strategic financial leadership and advice to senior managers, budget holders and clinical leads Prepare and manage annual and quarterly budgets, identifying risks and mitigation plans Produce financial forecasts, income and expenditure reports, and cashflow projections Translate complex financial information into clear management reports to support decision making Provide financial modelling and costing to support service development, bids and operational changes Ensure strong financial controls, transparency and value for money across organisational spending Oversee monthly management accounts, year-end accounts and Companies House submissions Lead the annual audit process and ensure recommendations are implemented Monitor income and expenditure against budgets and report on variances Build effective relationships with stakeholders, partners and suppliers Represent the organisation at contract meetings and provide financial updates at Board level Lead and develop the finance team, including recruitment, mentoring, appraisal and training KEY DETAILS 37.5 hours per week Monday to Friday, between 08:00 and 18:30 Hybrid working available to be discussed at interview 30 days plus bank holidays (285 hours) £62,715.51 per annum (pro-rated for interim if applicable) Federation sites, with hybrid options Either NHS or NEST Pension, dependent on eligibility ADDITIONAL INFORMATION The interim appointment will ensure continuity during year-end processes, audit preparation, and financial planning cycles. The permanent recruitment process will run concurrently to secure the right long-term candidate. The full job description (attached) outlines the responsibilities, competencies, and expectations for both the interim and permanent roles. Candidates for the interim role may also be considered for the permanent position where appropriate. We are seeking an individual with strong leadership capability, excellent technical financial skills, and experience working within complex or multi-site environments. NHS or healthcare finance experience would be advantageous but is not essential. NEXT STEPS If you feel this role could be a great fit, please apply with a well-presented CV. Shortlisted applicants will hear directly from the client regarding the next stage. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. We will endeavour to provide an outcome as soon as possible.
Senior Business Development Manager - Antitrust (6-Month FTC) Location: London (open to internal 6-month secondments across the network) Department: Marketing Reports to: Global Head of BD - Disputes Level: Senior Manager A leading global law firm is seeking a Senior Business Development Manager to cover its Global Antitrust practice for a six-month fixed-term contract. This high-profile role offers significant autonomy, a global remit and direct exposure to senior partners. The Antitrust team is one of the firm's flagship, cross-practice groups, comprising 120+ specialists across 24 offices worldwide. Working closely with partners and BD colleagues, this role drives strategic planning, client development, pitching, profile-raising and major global initiatives for a top-tier antitrust practice. Key Responsibilities Strategy & Practice Leadership Advance activity linked to the global client targeting programme. Coordinate partner strategy sessions, ensuring clear agendas and follow-through. Oversee onboarding and integration of lateral partners and promotions. Pitches & Proposals Lead major antitrust proposals, including cross-border and cross-practice opportunities. Profile Raising & Thought Leadership Manage submissions for leading rankings and awards (e.g., GCR 100). Partner with Media Relations to elevate the practice's external profile. Market & Client Development Work with Knowledge teams to capture trends and inform BD priorities. Ensure timely flow of client and market intelligence to partners. Communications, Events & Campaigns Drive promotion of antitrust insights and publications. Lead delivery of client events, roundtables and webinars. Act as BD lead for the global practice offsite. Assess ROI of external conferences and advise partners. Key Requirements Strong leadership, communication and stakeholder-management skills. Commercially minded with a high level of client focus. Proactive, organised and able to balance competing priorities. Able to build relationships across teams and seniority levels. Business development/marketing/CRM experience in professional services at Manager or Senior Manager level. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Mar 11, 2026
Contractor
Senior Business Development Manager - Antitrust (6-Month FTC) Location: London (open to internal 6-month secondments across the network) Department: Marketing Reports to: Global Head of BD - Disputes Level: Senior Manager A leading global law firm is seeking a Senior Business Development Manager to cover its Global Antitrust practice for a six-month fixed-term contract. This high-profile role offers significant autonomy, a global remit and direct exposure to senior partners. The Antitrust team is one of the firm's flagship, cross-practice groups, comprising 120+ specialists across 24 offices worldwide. Working closely with partners and BD colleagues, this role drives strategic planning, client development, pitching, profile-raising and major global initiatives for a top-tier antitrust practice. Key Responsibilities Strategy & Practice Leadership Advance activity linked to the global client targeting programme. Coordinate partner strategy sessions, ensuring clear agendas and follow-through. Oversee onboarding and integration of lateral partners and promotions. Pitches & Proposals Lead major antitrust proposals, including cross-border and cross-practice opportunities. Profile Raising & Thought Leadership Manage submissions for leading rankings and awards (e.g., GCR 100). Partner with Media Relations to elevate the practice's external profile. Market & Client Development Work with Knowledge teams to capture trends and inform BD priorities. Ensure timely flow of client and market intelligence to partners. Communications, Events & Campaigns Drive promotion of antitrust insights and publications. Lead delivery of client events, roundtables and webinars. Act as BD lead for the global practice offsite. Assess ROI of external conferences and advise partners. Key Requirements Strong leadership, communication and stakeholder-management skills. Commercially minded with a high level of client focus. Proactive, organised and able to balance competing priorities. Able to build relationships across teams and seniority levels. Business development/marketing/CRM experience in professional services at Manager or Senior Manager level. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Property / Block Manager (TPI level 3) - High-end Residential We are working with a high-end residential London investment, development and management business who have successfully redeveloped multiple £10+ million projects across London. Due to the expansion of their managed portfolio, they are looking to strengthen their property management team with the addition of a Block Manager. Remuneration: £45,000 - £55,000 + Benefits + Bonus The role: The Block Manager (Property Manager) will be joining an exceptional investment, development and management team in the west London office and will initially take over the management of two prime west London sites comprising c.20 apartments. The role will involve: Day to day management of the properties acting as the main point of contact for leaseholders, residence and stakeholders. Management of the reactive and cyclical planned maintenance including contractor selection, performance and service delivery. Oversight of Section 20 consultations for qualified works and drafting notices. Leading the higher-risk building (HRB) compliance and safety case reporting. Produce the annual service charge budgets in collaboration with the head of property management. Chairing and attending AGM's and keeping accurate records. Keeping up to date with the latest H&S, fire safety and building regulations and ensuring building compliance. The position would suit a TPI level 3 qualified Block / Property Manager with circa four years' experience, preferably within the high-end residential sector or an interest and personality to work with the prime residential space. Requirements: IRPM / TPI level3 qualified 4+ years' experience in leasehold block management (preferably high-end residential) Experience of managing section 20, service charge budgets and HRB compliance. Wider property management experience advantageous Exceptional communication skills, attention to detail and a focus on quality Ability to work within a small team and be autonomous For further information on this opportunity and to apply for this role please send your CV through to or contact me onfor more information.
Mar 11, 2026
Full time
Property / Block Manager (TPI level 3) - High-end Residential We are working with a high-end residential London investment, development and management business who have successfully redeveloped multiple £10+ million projects across London. Due to the expansion of their managed portfolio, they are looking to strengthen their property management team with the addition of a Block Manager. Remuneration: £45,000 - £55,000 + Benefits + Bonus The role: The Block Manager (Property Manager) will be joining an exceptional investment, development and management team in the west London office and will initially take over the management of two prime west London sites comprising c.20 apartments. The role will involve: Day to day management of the properties acting as the main point of contact for leaseholders, residence and stakeholders. Management of the reactive and cyclical planned maintenance including contractor selection, performance and service delivery. Oversight of Section 20 consultations for qualified works and drafting notices. Leading the higher-risk building (HRB) compliance and safety case reporting. Produce the annual service charge budgets in collaboration with the head of property management. Chairing and attending AGM's and keeping accurate records. Keeping up to date with the latest H&S, fire safety and building regulations and ensuring building compliance. The position would suit a TPI level 3 qualified Block / Property Manager with circa four years' experience, preferably within the high-end residential sector or an interest and personality to work with the prime residential space. Requirements: IRPM / TPI level3 qualified 4+ years' experience in leasehold block management (preferably high-end residential) Experience of managing section 20, service charge budgets and HRB compliance. Wider property management experience advantageous Exceptional communication skills, attention to detail and a focus on quality Ability to work within a small team and be autonomous For further information on this opportunity and to apply for this role please send your CV through to or contact me onfor more information.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
