SC Cleared Project Manager - IT Infrastructure Location: Hybrid (Basingstoke Office) Rate: 550 per day Start Date: ASAP End Date: To Be Confirmed Must be eligible and willing to go through SC Clearance Are you skilled at connecting people, technologies, and processes to create real customer value? Our client, a leading organisation in Defence and National Security, is hiring a dedicated IT Project Manager to join their dynamic team. This is an exciting opportunity to lead complex infrastructure projects that make a difference. What you'll be doing: Manage medium-complexity IT Infrastructure projects, ensuring delivery within scope, time, quality, and budget. Collaborate with stakeholders, including the Project and Programme teams, to define project requirements and objectives. Oversee project lifecycle from initiation through to closure, including ICT infrastructure, application development, testing, and release. Utilise methodologies such as Prince2, Agile, or Safe to deliver projects effectively. Manage project risks, develop mitigation plans, and ensure compliance with policies and procedures. Coordinate financial management, tracking costs, and supporting payment milestones. Provide regular status updates, highlight KPIs, and escalate issues as needed to senior management. Ensure smooth handover to service teams and manage stakeholder expectations throughout. What you'll bring: Proven experience managing ICT infrastructure, application projects, and transformations within Defence or National Security sectors. Strong stakeholder management skills, capable of navigating complex environments. Familiarity with project management methodologies including Prince2, Agile, or Safe. Excellent risk and financial management capabilities. Ability to operate confidently in challenging environments and influence stakeholders at all levels. Experience delivering transition and transformation projects. Clear understanding of project lifecycle, scope, and governance. Required Education & Certifications: Relevant professional qualifications in project management (e.g., Prince2, Agile certifications). This is a fantastic chance to contribute to vital projects supporting national security. If you're ready to bring your expertise to a forward-thinking team, we'd love to hear from you. Apply now to join a organisation committed to delivering high-quality services with passion and purpose.
Jan 15, 2026
Contractor
SC Cleared Project Manager - IT Infrastructure Location: Hybrid (Basingstoke Office) Rate: 550 per day Start Date: ASAP End Date: To Be Confirmed Must be eligible and willing to go through SC Clearance Are you skilled at connecting people, technologies, and processes to create real customer value? Our client, a leading organisation in Defence and National Security, is hiring a dedicated IT Project Manager to join their dynamic team. This is an exciting opportunity to lead complex infrastructure projects that make a difference. What you'll be doing: Manage medium-complexity IT Infrastructure projects, ensuring delivery within scope, time, quality, and budget. Collaborate with stakeholders, including the Project and Programme teams, to define project requirements and objectives. Oversee project lifecycle from initiation through to closure, including ICT infrastructure, application development, testing, and release. Utilise methodologies such as Prince2, Agile, or Safe to deliver projects effectively. Manage project risks, develop mitigation plans, and ensure compliance with policies and procedures. Coordinate financial management, tracking costs, and supporting payment milestones. Provide regular status updates, highlight KPIs, and escalate issues as needed to senior management. Ensure smooth handover to service teams and manage stakeholder expectations throughout. What you'll bring: Proven experience managing ICT infrastructure, application projects, and transformations within Defence or National Security sectors. Strong stakeholder management skills, capable of navigating complex environments. Familiarity with project management methodologies including Prince2, Agile, or Safe. Excellent risk and financial management capabilities. Ability to operate confidently in challenging environments and influence stakeholders at all levels. Experience delivering transition and transformation projects. Clear understanding of project lifecycle, scope, and governance. Required Education & Certifications: Relevant professional qualifications in project management (e.g., Prince2, Agile certifications). This is a fantastic chance to contribute to vital projects supporting national security. If you're ready to bring your expertise to a forward-thinking team, we'd love to hear from you. Apply now to join a organisation committed to delivering high-quality services with passion and purpose.
Product Manager - Fresh Produce Location: Predominantly Maidstone, with cover at Tonbridge and travel to UK satellite sites as required (occasional international travel) Hours: 40 hours per week, with weekend working on a rota basis (1 in 5) Reports to: Senior Technical Manager About the Role An exciting opportunity has arisen for a Product Manager to join a large multi site fresh produce business. This is a pivotal role responsible for managing all current and future product categories, ensuring the right quality, allocation and commercial decisions are made to meet customer expectations while delivering budgeted profitability on product consignments. Acting as the key link between the packhouse, buying, commercial and technical teams, you will take ownership of end-to-end product flow, stock management and quality decision-making across the business. Key Responsibilities Take ownership of product allocation and quality decisions across all categories Act as the key liaison between packhouse/operations, buying, commercial and technical teams Ensure product decisions align with customer requirements and commercial objectives Manage the end-to-end operational flow of product consignments , delivering budgeted profitability Stock management in line with the procurement team, including: Updating stock sheets and trackers Preparing stock reports for internal meetings Monitoring stock arrivals and delivery discrepancies Managing rejections and collections Work collaboratively with 3rd party service providers to ensure QA processes are effective, consistent and cost-efficient Build strong professional relationships with 3rd party QA, warehouse, site and operational teams Support the technical function with customer management , including direct customer contact where required Skills, Experience & Knowledge Essential: Proven experience within fresh produce ideally berries Strong communication, negotiation and relationship management skills Excellent attention to detail and understanding of operational processes Ability to make informed decisions at pace Confident using IT systems, software and customer platforms Full UK driving licence, own vehicle and willingness to travel (expenses covered) Additional Information Holiday: 25 days plus Bank Holidays Bonus: Discretionary annual bonus based on business performance For further information, please contact Luan Harrison at MorePeople on (phone number removed)
Jan 15, 2026
Full time
Product Manager - Fresh Produce Location: Predominantly Maidstone, with cover at Tonbridge and travel to UK satellite sites as required (occasional international travel) Hours: 40 hours per week, with weekend working on a rota basis (1 in 5) Reports to: Senior Technical Manager About the Role An exciting opportunity has arisen for a Product Manager to join a large multi site fresh produce business. This is a pivotal role responsible for managing all current and future product categories, ensuring the right quality, allocation and commercial decisions are made to meet customer expectations while delivering budgeted profitability on product consignments. Acting as the key link between the packhouse, buying, commercial and technical teams, you will take ownership of end-to-end product flow, stock management and quality decision-making across the business. Key Responsibilities Take ownership of product allocation and quality decisions across all categories Act as the key liaison between packhouse/operations, buying, commercial and technical teams Ensure product decisions align with customer requirements and commercial objectives Manage the end-to-end operational flow of product consignments , delivering budgeted profitability Stock management in line with the procurement team, including: Updating stock sheets and trackers Preparing stock reports for internal meetings Monitoring stock arrivals and delivery discrepancies Managing rejections and collections Work collaboratively with 3rd party service providers to ensure QA processes are effective, consistent and cost-efficient Build strong professional relationships with 3rd party QA, warehouse, site and operational teams Support the technical function with customer management , including direct customer contact where required Skills, Experience & Knowledge Essential: Proven experience within fresh produce ideally berries Strong communication, negotiation and relationship management skills Excellent attention to detail and understanding of operational processes Ability to make informed decisions at pace Confident using IT systems, software and customer platforms Full UK driving licence, own vehicle and willingness to travel (expenses covered) Additional Information Holiday: 25 days plus Bank Holidays Bonus: Discretionary annual bonus based on business performance For further information, please contact Luan Harrison at MorePeople on (phone number removed)
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Jan 15, 2026
Full time
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
About the Role We are seeking an experienced and motivated Repairs Manager to lead the delivery of a high-quality, customer-focused repairs and maintenance service across our housing stock. You will be responsible for ensuring responsive, void, and minor planned repairs are delivered efficiently, safely, and in compliance with all regulatory and contractual requirements. This is a key leadership role, managing teams and contractors to ensure excellent service delivery, strong performance against KPIs, and high levels of resident satisfaction. Key Responsibilities Lead and manage the delivery of responsive repairs, void works, and minor planned maintenance across the housing portfolio Manage in-house teams and external contractors, ensuring performance, quality, and value for money Ensure full compliance with health & safety, statutory compliance, and housing regulations Monitor and manage b udgets, forecasts, and expenditure, ensuring cost control and efficiency Drive performance against KPIs, SLAs, and customer satisfaction targets Oversee the management of complaints and escalations, ensuring timely and effective resolution Work closely with asset management, compliance, customer services, and housing teams to deliver joined-up services Lead service improvement initiatives, using performance data and customer feedback to improve outcomes Ensure accurate data management and reporting across housing management systems About You You will be a confident and experienced housing professional with a strong background in repairs and maintenance delivery within a housing association or local authority environment. You will have: Proven experience managing repairs and maintenance services in social housing Strong understanding of housing compliance, health & safety, and contractor management Experience managing budgets, performance, and service improvement programmes Excellent leadership and people management skills Strong communication and stakeholder management abilities Confident IT skills, including housing management systems and reporting tools Desirable Relevant professional qualification (e.g. CIOB, RICS, or equivalent experience) Knowledge of NHF Schedule of Rates and contract management models Experience working in a c ustomer-focused, regulated housing environment
Jan 15, 2026
Full time
About the Role We are seeking an experienced and motivated Repairs Manager to lead the delivery of a high-quality, customer-focused repairs and maintenance service across our housing stock. You will be responsible for ensuring responsive, void, and minor planned repairs are delivered efficiently, safely, and in compliance with all regulatory and contractual requirements. This is a key leadership role, managing teams and contractors to ensure excellent service delivery, strong performance against KPIs, and high levels of resident satisfaction. Key Responsibilities Lead and manage the delivery of responsive repairs, void works, and minor planned maintenance across the housing portfolio Manage in-house teams and external contractors, ensuring performance, quality, and value for money Ensure full compliance with health & safety, statutory compliance, and housing regulations Monitor and manage b udgets, forecasts, and expenditure, ensuring cost control and efficiency Drive performance against KPIs, SLAs, and customer satisfaction targets Oversee the management of complaints and escalations, ensuring timely and effective resolution Work closely with asset management, compliance, customer services, and housing teams to deliver joined-up services Lead service improvement initiatives, using performance data and customer feedback to improve outcomes Ensure accurate data management and reporting across housing management systems About You You will be a confident and experienced housing professional with a strong background in repairs and maintenance delivery within a housing association or local authority environment. You will have: Proven experience managing repairs and maintenance services in social housing Strong understanding of housing compliance, health & safety, and contractor management Experience managing budgets, performance, and service improvement programmes Excellent leadership and people management skills Strong communication and stakeholder management abilities Confident IT skills, including housing management systems and reporting tools Desirable Relevant professional qualification (e.g. CIOB, RICS, or equivalent experience) Knowledge of NHF Schedule of Rates and contract management models Experience working in a c ustomer-focused, regulated housing environment
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Meadowbank. This role is working full time 40 hours over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £30,500 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Providing performance expectations through regular feedback for members of the team Complete all departmental audits as required by the business Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service You can demonstrate effective performance management ability Applicants must be 18+
Jan 15, 2026
Full time
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Meadowbank. This role is working full time 40 hours over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £30,500 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Providing performance expectations through regular feedback for members of the team Complete all departmental audits as required by the business Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service You can demonstrate effective performance management ability Applicants must be 18+
We are working with a long-established property owner who is seeking an experienced Senior Property Manager to take full responsibility for the management of a well-established mixed use portfolio. This is a senior, autonomous role ideally suited to a commercial property manager with strong experience across office and retail leases, who is comfortable operating in a client facing capacity and managing a portfolio with minimal supervision. A structured handover will be provided, offering continuity and insight into the portfolio before full responsibility transfers. The Portfolio Approximately 75 office and retail tenancies, primarily located in London Residential element of c. 30 flats, largely AST led Supported by a management accountant and assistant The Role You will take end to end responsibility for the operational, financial and compliance led management of the portfolio, ensuring assets are well maintained, income streams are protected, and clients receive a consistently high level of service. This role offers real autonomy and visibility, with the opportunity to influence how the portfolio is managed and developed going forward. Key Responsibilities Full day to day management of a commercial and residential portfolio Management of office and retail leases, including tenant liaison Rent collection, arrears management and income protection Service charge budgeting, reconciliation and reporting Oversight of maintenance and repair works, managing contractors Ensuring compliance with all health & safety and statutory obligations Proactive resolution of property management issues Regular communication with clients and occupiers Preparation of clear monthly and quarterly management reports Working closely with the management accountant on financial matters Maintaining accurate property records and reports Effective use of property management systems Client Relationship & Business Growth Act as the primary client facing contact for the portfolio Build and maintain strong professional relationships Identify opportunities to enhance service delivery Ability to introduce new business or generate additional fee income is highly regarded and rewarded About You Proven experience managing commercial property, ideally with office and retail leases Comfortable overseeing a mixed use portfolio Strong understanding of service charges, rent collection and financial reporting Sound working knowledge of health & safety compliance Confident working independently and taking ownership of a portfolio Commercially aware, proactive and well organised Client focused with strong communication skills What's on Offer Competitive basic salary Generous commission structure, particularly linked to new work Hybrid working: 4 days in the office, 1 day from home A senior role with long term stability and influence If you are interested in finding out more about this position, please apply with CV.
Jan 15, 2026
Full time
We are working with a long-established property owner who is seeking an experienced Senior Property Manager to take full responsibility for the management of a well-established mixed use portfolio. This is a senior, autonomous role ideally suited to a commercial property manager with strong experience across office and retail leases, who is comfortable operating in a client facing capacity and managing a portfolio with minimal supervision. A structured handover will be provided, offering continuity and insight into the portfolio before full responsibility transfers. The Portfolio Approximately 75 office and retail tenancies, primarily located in London Residential element of c. 30 flats, largely AST led Supported by a management accountant and assistant The Role You will take end to end responsibility for the operational, financial and compliance led management of the portfolio, ensuring assets are well maintained, income streams are protected, and clients receive a consistently high level of service. This role offers real autonomy and visibility, with the opportunity to influence how the portfolio is managed and developed going forward. Key Responsibilities Full day to day management of a commercial and residential portfolio Management of office and retail leases, including tenant liaison Rent collection, arrears management and income protection Service charge budgeting, reconciliation and reporting Oversight of maintenance and repair works, managing contractors Ensuring compliance with all health & safety and statutory obligations Proactive resolution of property management issues Regular communication with clients and occupiers Preparation of clear monthly and quarterly management reports Working closely with the management accountant on financial matters Maintaining accurate property records and reports Effective use of property management systems Client Relationship & Business Growth Act as the primary client facing contact for the portfolio Build and maintain strong professional relationships Identify opportunities to enhance service delivery Ability to introduce new business or generate additional fee income is highly regarded and rewarded About You Proven experience managing commercial property, ideally with office and retail leases Comfortable overseeing a mixed use portfolio Strong understanding of service charges, rent collection and financial reporting Sound working knowledge of health & safety compliance Confident working independently and taking ownership of a portfolio Commercially aware, proactive and well organised Client focused with strong communication skills What's on Offer Competitive basic salary Generous commission structure, particularly linked to new work Hybrid working: 4 days in the office, 1 day from home A senior role with long term stability and influence If you are interested in finding out more about this position, please apply with CV.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 15, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Closing date: 19-01-2026 Customer Team Leader Location: Cromwell Road, Newport, NP19 0HT Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, part time Working pattern: 5.30am to 2pm and 2pm to 11pm, including weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jan 15, 2026
Full time
Closing date: 19-01-2026 Customer Team Leader Location: Cromwell Road, Newport, NP19 0HT Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, part time Working pattern: 5.30am to 2pm and 2pm to 11pm, including weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Programme Manager - Renewals Vacancy ID : 019810 Location : Milewater Services Centre Closing Date : 27-Jan-2026 Contract Type : Full-time Permanent Salary : Management And Professional Job Description You will lead and manage sub-sections of the Renewals Project Management team in the development and delivery of a broad range of projects that are identified in the capital plan. Essential Criteria Degree (or equivalent) in a Construction or Engineering related discipline. Possess or willing to work towards Chartered membership within a Civil Engineering or Construction industry. Minimum of 3 years Project Management experience in the successful management and delivery of major projects and programming works in railway based civil engineering projects and permanent way projects. Experience of managing budgets and reporting on these within a busy civil engineering projects office. Experience within a public sector environment. Experience of NEC Contracts. Experience of Microsoft Project or equivalent scheduling software. Demonstrable experience of successfully leading teams to deliver challenging business objectives. Experience working within a multi-disciplinary Design Team. Experience of Project Management, Planning and Control processes and methodologies within a construction environment. Full current driving licence and access to a vehicle. For further information and to submit your application, click the apply icon. Please see job description for a full list of essential and desirable criteria Please note, vacancies close at 12 noon of the specified closing date. Please ensure to download a copy of the job description before the closing date. Translink is committed to equality of opportunity. In this instance applications from women would be particularly welcome. We want to provide an environment to attract, retain and motivate the best.
Jan 15, 2026
Full time
Programme Manager - Renewals Vacancy ID : 019810 Location : Milewater Services Centre Closing Date : 27-Jan-2026 Contract Type : Full-time Permanent Salary : Management And Professional Job Description You will lead and manage sub-sections of the Renewals Project Management team in the development and delivery of a broad range of projects that are identified in the capital plan. Essential Criteria Degree (or equivalent) in a Construction or Engineering related discipline. Possess or willing to work towards Chartered membership within a Civil Engineering or Construction industry. Minimum of 3 years Project Management experience in the successful management and delivery of major projects and programming works in railway based civil engineering projects and permanent way projects. Experience of managing budgets and reporting on these within a busy civil engineering projects office. Experience within a public sector environment. Experience of NEC Contracts. Experience of Microsoft Project or equivalent scheduling software. Demonstrable experience of successfully leading teams to deliver challenging business objectives. Experience working within a multi-disciplinary Design Team. Experience of Project Management, Planning and Control processes and methodologies within a construction environment. Full current driving licence and access to a vehicle. For further information and to submit your application, click the apply icon. Please see job description for a full list of essential and desirable criteria Please note, vacancies close at 12 noon of the specified closing date. Please ensure to download a copy of the job description before the closing date. Translink is committed to equality of opportunity. In this instance applications from women would be particularly welcome. We want to provide an environment to attract, retain and motivate the best.
WAVE Trauma Centre are recruiting for a Project Manager based in our Belfast Centre. As Project Manager at Rathvarna you will be responsible for the day-to-day management of the Centre and the activities delivered at this location. You will lead and support the delivery of services including line management of the Administration, Outreach and Health and Wellbeing teams. Salary: £38,220 per annum Location: 5 Chichester Park South, Belfast, BT15 5DW Hours of Work: 37.5hrs per week Monday to Thursday 9.00am - 5.00pm and Friday 9.00am 4.30pm One day working from home Some unsocial hours will be required dependent on centre activities This is an exciting and rewarding opportunity to work within an established organisation where you will be challenged, inspired and motivated to help us deliver the best service possible. Through such a rewarding role you can make a difference to the lives of others. The recruitment and selection process will include shortlisting, assessment and interview. Attractive remuneration and benefits are offered to include; access to specialist trauma accredited education programmes; increased annual leave with service, 8% pension employer contribution, external supervision and an Employee Support Package. If you feel you are up for this challenging and rewarding opportunity please download the attached Applicant Information Pack, Employment Application Form, Guidance Notes and Monitoring Form. Please note that the successful applicant will be required to undertake an Access NI Disclosure Check. Closing date for receipt of applications is Monday 26 th January 2026 at 2.00pm. WAVE is committed to equality and diversity. We welcome applications from individuals of all backgrounds and identities. Reasonable adjustments will be made to support applicants with disabilities.
Jan 15, 2026
Full time
WAVE Trauma Centre are recruiting for a Project Manager based in our Belfast Centre. As Project Manager at Rathvarna you will be responsible for the day-to-day management of the Centre and the activities delivered at this location. You will lead and support the delivery of services including line management of the Administration, Outreach and Health and Wellbeing teams. Salary: £38,220 per annum Location: 5 Chichester Park South, Belfast, BT15 5DW Hours of Work: 37.5hrs per week Monday to Thursday 9.00am - 5.00pm and Friday 9.00am 4.30pm One day working from home Some unsocial hours will be required dependent on centre activities This is an exciting and rewarding opportunity to work within an established organisation where you will be challenged, inspired and motivated to help us deliver the best service possible. Through such a rewarding role you can make a difference to the lives of others. The recruitment and selection process will include shortlisting, assessment and interview. Attractive remuneration and benefits are offered to include; access to specialist trauma accredited education programmes; increased annual leave with service, 8% pension employer contribution, external supervision and an Employee Support Package. If you feel you are up for this challenging and rewarding opportunity please download the attached Applicant Information Pack, Employment Application Form, Guidance Notes and Monitoring Form. Please note that the successful applicant will be required to undertake an Access NI Disclosure Check. Closing date for receipt of applications is Monday 26 th January 2026 at 2.00pm. WAVE is committed to equality and diversity. We welcome applications from individuals of all backgrounds and identities. Reasonable adjustments will be made to support applicants with disabilities.
ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jan 15, 2026
Full time
ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Principal Officer - Implementation Department: Communities, Economy and Transport Location: East Sussex County Council Salary: 22.96 per hour (PAYE) 29.90 per hour (Umbrella) Contract: Temporary to Permanent Reports to: Assistant Manager - Implementation, Transport Development Planning 80% Site based About the Role We are seeking a highly skilled Principal Officer - Implementation to join our Transport Development Planning Team (TDP) within the Planning Service of the Communities, Economy and Transport department at ESCC. This role plays a pivotal part in delivering an integrated transport development planning service. You will lead on the delivery of third-party highway schemes, ensuring they are designed and implemented to the highest standards under Sections 38, 171, and 278 of the Highways Act . You will work closely with developers, contractors, planning authorities, emergency services, and local councils to ensure timely delivery of highway improvements that meet safety, quality, and sustainability standards. Key Responsibilities Lead on approving designs and overseeing construction of highway works and improvements. Manage complex projects and competing deadlines, providing expert advice on policy, legal, and regulatory issues. Act as a technical mentor and specialist adviser within the team. Develop and maintain knowledge of relevant legislation and local policy. Respond to complaints and appeals, ensuring compliance with procedures. Monitor budgets and ensure effective use of resources. Manage small to medium contracts, including KPIs and compliance. Deputise for the line manager and attend external meetings as required. Drive service improvements and implement changes in response to legislation and best practice. Build and maintain professional networks with external organisations and stakeholders. About You We are looking for a proactive and experienced professional with: Background in Planning, Transport Planning, Civil Engineering, Geography , or GIS . Strong ability to plan and organise workloads for self and others. Excellent problem-solving skills and ability to work under pressure. Effective communication and interpersonal skills, with emotional intelligence. Coaching and mentoring experience. Proficiency in Microsoft 365 and data analysis. Knowledge of budget management principles. Commitment to equality, diversity, and inclusion. Understanding of Data Protection regulations and confidentiality requirements. A drive for continuous professional development. Priorities As part of ESCC, you will contribute to: Net Zero Emissions Targets - reducing environmental impact. Equality, Diversity & Inclusion - fostering an inclusive workplace. Making the Best of Our Resources - ensuring value for public money. Interested? Apply today to join a fast-paced, collaborative team delivering vital transport infrastructure improvements across East Sussex. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 15, 2026
Contractor
Principal Officer - Implementation Department: Communities, Economy and Transport Location: East Sussex County Council Salary: 22.96 per hour (PAYE) 29.90 per hour (Umbrella) Contract: Temporary to Permanent Reports to: Assistant Manager - Implementation, Transport Development Planning 80% Site based About the Role We are seeking a highly skilled Principal Officer - Implementation to join our Transport Development Planning Team (TDP) within the Planning Service of the Communities, Economy and Transport department at ESCC. This role plays a pivotal part in delivering an integrated transport development planning service. You will lead on the delivery of third-party highway schemes, ensuring they are designed and implemented to the highest standards under Sections 38, 171, and 278 of the Highways Act . You will work closely with developers, contractors, planning authorities, emergency services, and local councils to ensure timely delivery of highway improvements that meet safety, quality, and sustainability standards. Key Responsibilities Lead on approving designs and overseeing construction of highway works and improvements. Manage complex projects and competing deadlines, providing expert advice on policy, legal, and regulatory issues. Act as a technical mentor and specialist adviser within the team. Develop and maintain knowledge of relevant legislation and local policy. Respond to complaints and appeals, ensuring compliance with procedures. Monitor budgets and ensure effective use of resources. Manage small to medium contracts, including KPIs and compliance. Deputise for the line manager and attend external meetings as required. Drive service improvements and implement changes in response to legislation and best practice. Build and maintain professional networks with external organisations and stakeholders. About You We are looking for a proactive and experienced professional with: Background in Planning, Transport Planning, Civil Engineering, Geography , or GIS . Strong ability to plan and organise workloads for self and others. Excellent problem-solving skills and ability to work under pressure. Effective communication and interpersonal skills, with emotional intelligence. Coaching and mentoring experience. Proficiency in Microsoft 365 and data analysis. Knowledge of budget management principles. Commitment to equality, diversity, and inclusion. Understanding of Data Protection regulations and confidentiality requirements. A drive for continuous professional development. Priorities As part of ESCC, you will contribute to: Net Zero Emissions Targets - reducing environmental impact. Equality, Diversity & Inclusion - fostering an inclusive workplace. Making the Best of Our Resources - ensuring value for public money. Interested? Apply today to join a fast-paced, collaborative team delivering vital transport infrastructure improvements across East Sussex. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We have an exciting new opportunity for a Finance Business Partner role at the Healthcare Management Trust to join our progressive team and support the central finance function. This role is ideal for a dynamic and inquisitive professional looking to provide strategic financial insight and support to clinical and operational teams. As the Finance Business Partner, you will ensure that financial performance aligns with the organisations objectives and patient care priorities. In this pivotal role, you'll collaborate with service leaders to interpret financial results, develop robust budgets and forecasts, and identify opportunities for efficiency and value improvement. By translating financial data into actionable recommendations, you will influence decision-making, drive cost-effective service delivery, and support the achievement of both financial and operational targets. Main duties of the job Your responsibilities will include overseeing budgeting, forecasting, and reporting, while providing strategic insights to guide key decisions. Collaborating closely with the leadership team, you will drive growth, efficiency, and financial excellence across the organisation About us At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche health and social care services. Our Purpose is, to make every contact count, ensuring every resident and patient receives the best possible experience and outcome. We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better. We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs. We achieve this by living our business Values each and every day: We are caring We are enterprising We are resourceful We are authentic We are accountable Our benefits include: Private Medical Insurance Employer pension contribution Long service awards Cycle to work scheme Continuous learning Flexible working options 27 Days Annual Leave (Plus Bank holidays) Enhanced Maternity Pay Job responsibilities Lead the annual budgeting, monthly reforecasting, and long-range planning processes across the business. Analyse monthly financial performance, identifying key drivers, variances, risks, and opportunities. Deliver clear, insightful financial reports and dashboards to senior leadership and key stakeholders. Develop and maintain robust financial models to support strategic initiatives and decision-making. Partner with Hospital Directors and Care Home Managers to provide financial guidance and ensure alignment with company objectives. Monitor key performance indicators (KPIs) and provide actionable recommendations to improve financial outcomes. Support scenario planning, investment analysis, and business case development for new initiatives. Ensure data integrity and accuracy in all financial reporting and analysis. Continuously improve FP&A processes, tools, and systems for greater efficiency and scalability. Collaborate closely with HR, Business Development, and other functions to ensure consistency and transparency in financial data and assumptions. Lead monthly financial performance reviews with site leadership teams, ensuring alignment on results, targets, and key initiatives. Present clear, data-driven analysis of each site's performance against budget, forecast, and prior periods. Partner with senior leadership to translate business strategy into financial goals and measurable outcomes. Provide forward looking insights and scenario planning to support strategic decision making, investments, and resource allocation. Identify long term financial risks and opportunities, offering proactive recommendations to drive sustainable growth. Lead the financial evaluation of strategic initiatives, including M&A, new markets, capital investments, and business transformation projects. Act as a key contributor in shaping company wide financial strategy, ensuring alignment with operational and commercial objectives. Benchmark financial and operational performance against industry standards to support strategic planning and continuous improvement. Influence organisational change by providing data driven insights that support innovation, efficiency, and agility. Provide effective line management through regular 1:1s, fostering team development and a culture of continuous improvement to drive impactful business partnering initiatives. Person Specification Experience Significant post qualification experience in a senior financial role, High level of computer literacy, including a proficient use of accounting software and report writing. Excellent leadership, interpersonal, and stakeholder management skills. Must be able to work collaboratively with a wide range of staff. Approachable, and calm under pressure. Able to prioritise effectively and manage conflict and competing interest groups. Strong commercial awareness and strategic thinking Ability to identify and solve problems and think creatively. A sound knowledge of accounting principles and best practice. Good verbal, written and numerical skills. Advanced Excel skills and experience with finance systems Experience within the healthcare or not for profit sector. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 15, 2026
Full time
We have an exciting new opportunity for a Finance Business Partner role at the Healthcare Management Trust to join our progressive team and support the central finance function. This role is ideal for a dynamic and inquisitive professional looking to provide strategic financial insight and support to clinical and operational teams. As the Finance Business Partner, you will ensure that financial performance aligns with the organisations objectives and patient care priorities. In this pivotal role, you'll collaborate with service leaders to interpret financial results, develop robust budgets and forecasts, and identify opportunities for efficiency and value improvement. By translating financial data into actionable recommendations, you will influence decision-making, drive cost-effective service delivery, and support the achievement of both financial and operational targets. Main duties of the job Your responsibilities will include overseeing budgeting, forecasting, and reporting, while providing strategic insights to guide key decisions. Collaborating closely with the leadership team, you will drive growth, efficiency, and financial excellence across the organisation About us At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche health and social care services. Our Purpose is, to make every contact count, ensuring every resident and patient receives the best possible experience and outcome. We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better. We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs. We achieve this by living our business Values each and every day: We are caring We are enterprising We are resourceful We are authentic We are accountable Our benefits include: Private Medical Insurance Employer pension contribution Long service awards Cycle to work scheme Continuous learning Flexible working options 27 Days Annual Leave (Plus Bank holidays) Enhanced Maternity Pay Job responsibilities Lead the annual budgeting, monthly reforecasting, and long-range planning processes across the business. Analyse monthly financial performance, identifying key drivers, variances, risks, and opportunities. Deliver clear, insightful financial reports and dashboards to senior leadership and key stakeholders. Develop and maintain robust financial models to support strategic initiatives and decision-making. Partner with Hospital Directors and Care Home Managers to provide financial guidance and ensure alignment with company objectives. Monitor key performance indicators (KPIs) and provide actionable recommendations to improve financial outcomes. Support scenario planning, investment analysis, and business case development for new initiatives. Ensure data integrity and accuracy in all financial reporting and analysis. Continuously improve FP&A processes, tools, and systems for greater efficiency and scalability. Collaborate closely with HR, Business Development, and other functions to ensure consistency and transparency in financial data and assumptions. Lead monthly financial performance reviews with site leadership teams, ensuring alignment on results, targets, and key initiatives. Present clear, data-driven analysis of each site's performance against budget, forecast, and prior periods. Partner with senior leadership to translate business strategy into financial goals and measurable outcomes. Provide forward looking insights and scenario planning to support strategic decision making, investments, and resource allocation. Identify long term financial risks and opportunities, offering proactive recommendations to drive sustainable growth. Lead the financial evaluation of strategic initiatives, including M&A, new markets, capital investments, and business transformation projects. Act as a key contributor in shaping company wide financial strategy, ensuring alignment with operational and commercial objectives. Benchmark financial and operational performance against industry standards to support strategic planning and continuous improvement. Influence organisational change by providing data driven insights that support innovation, efficiency, and agility. Provide effective line management through regular 1:1s, fostering team development and a culture of continuous improvement to drive impactful business partnering initiatives. Person Specification Experience Significant post qualification experience in a senior financial role, High level of computer literacy, including a proficient use of accounting software and report writing. Excellent leadership, interpersonal, and stakeholder management skills. Must be able to work collaboratively with a wide range of staff. Approachable, and calm under pressure. Able to prioritise effectively and manage conflict and competing interest groups. Strong commercial awareness and strategic thinking Ability to identify and solve problems and think creatively. A sound knowledge of accounting principles and best practice. Good verbal, written and numerical skills. Advanced Excel skills and experience with finance systems Experience within the healthcare or not for profit sector. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
A client of mine, a global multi-disciplinary consultancy at the forefront of delivering sustainable solutions, is keen to speak with a talented Principal Level Chartered Building Surveyor, with a view to joining their established London-based L&I Technical Due Diligence & Commercial Building Surveying team. Offering the successful Building Surveyor the opportunity to work across a broad spectrum of commercial projects while leading and mentoring junior surveyors, this role also provides a clear pathway for professional growth within a thriving and collaborative environment. The Company's Profile With a presence in over 70 countries and a network of more than 36,000 professionals, my client is a leader in improving quality of life through innovative engineering, design, and consultancy services. They are a trusted advisor to public and private sector clients alike, delivering technical excellence and strategic insight to some of the most complex and high-profile projects worldwide. The Principal Chartered Building Surveyor's Role The role will largely focus on commercial building surveying, with a varied workload that includes professional and technical advisory services, such as Technical Due Diligence, condition surveys, LTAs, and PPM schedules, alongside elements of project management. Working closely with clients, project managers, and team leaders, the successful candidate will ensure efficient service delivery, manage financial performance, and contribute to service improvement initiatives. There will also be opportunities to take on a high level of responsibility, including developing managerial skills and supporting the growth of the commercial building surveying offering. Qualifications Degree in Building Surveying (or related field) and MRICS qualified (minimum 3 years PQE) Knowledge and attributes Proven multi-discipline experience within commercial building surveying/consultancy Strong client-facing skills with the ability to develop and maintain professional relationships Commercial awareness and financial acumen, able to manage budgets and profitability Ability to lead and mentor junior colleagues Strong organisational skills, able to balance multiple instructions simultaneously High level of professionalism, confidentiality, and flexibility In Return? £90,000 - £110,000 (dependent on experience) 28 days annual leave + bank holidays Annual discretionary bonus Death in service benefit Income protection Private health cover - including dental and optical Cycle to work scheme Professional memberships and qualifications support Mentoring scheme / internal learning & development programme Global career progression opportunities If you're a Principal Level Chartered Building Surveyor ready to take the next step in your career, please contact Chris van Aurich at Brandon James.
Jan 15, 2026
Full time
A client of mine, a global multi-disciplinary consultancy at the forefront of delivering sustainable solutions, is keen to speak with a talented Principal Level Chartered Building Surveyor, with a view to joining their established London-based L&I Technical Due Diligence & Commercial Building Surveying team. Offering the successful Building Surveyor the opportunity to work across a broad spectrum of commercial projects while leading and mentoring junior surveyors, this role also provides a clear pathway for professional growth within a thriving and collaborative environment. The Company's Profile With a presence in over 70 countries and a network of more than 36,000 professionals, my client is a leader in improving quality of life through innovative engineering, design, and consultancy services. They are a trusted advisor to public and private sector clients alike, delivering technical excellence and strategic insight to some of the most complex and high-profile projects worldwide. The Principal Chartered Building Surveyor's Role The role will largely focus on commercial building surveying, with a varied workload that includes professional and technical advisory services, such as Technical Due Diligence, condition surveys, LTAs, and PPM schedules, alongside elements of project management. Working closely with clients, project managers, and team leaders, the successful candidate will ensure efficient service delivery, manage financial performance, and contribute to service improvement initiatives. There will also be opportunities to take on a high level of responsibility, including developing managerial skills and supporting the growth of the commercial building surveying offering. Qualifications Degree in Building Surveying (or related field) and MRICS qualified (minimum 3 years PQE) Knowledge and attributes Proven multi-discipline experience within commercial building surveying/consultancy Strong client-facing skills with the ability to develop and maintain professional relationships Commercial awareness and financial acumen, able to manage budgets and profitability Ability to lead and mentor junior colleagues Strong organisational skills, able to balance multiple instructions simultaneously High level of professionalism, confidentiality, and flexibility In Return? £90,000 - £110,000 (dependent on experience) 28 days annual leave + bank holidays Annual discretionary bonus Death in service benefit Income protection Private health cover - including dental and optical Cycle to work scheme Professional memberships and qualifications support Mentoring scheme / internal learning & development programme Global career progression opportunities If you're a Principal Level Chartered Building Surveyor ready to take the next step in your career, please contact Chris van Aurich at Brandon James.
Senior Digital Portfolio Manager Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Do you want to steer a portfolio of high-impact digital projects and influence decisions that define the future of public services? Can you drive strategy and delivery at scale and bring clarity and momentum to complex click apply for full job details
Jan 15, 2026
Full time
Senior Digital Portfolio Manager Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Do you want to steer a portfolio of high-impact digital projects and influence decisions that define the future of public services? Can you drive strategy and delivery at scale and bring clarity and momentum to complex click apply for full job details
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 15, 2026
Full time
At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The NSIPs Project Manager will play a critical role in supporting major infrastructure projects through the Development Consent Order (DCO) process, helping clients manage consenting risk and deliver high-quality environmental mitigation. Working across a portfolio of Nationally Significant Infrastructure Projects, the role combines advisory support, strategic plan development, land targeting and acquisition oversight and practical delivery. The postholder will lead the coordination of multidisciplinary internal teams to define, design and implement Biodiversity Net Gain (BNG) and wider environmental and social mitigation solutions that are robust, deliverable and aligned with the DCO process. This role is particularly suited to candidates with a land agency background associated with NSIPs and delivering on consenting requirements, including those who have worked within in-house land acquisition teams at UK infrastructure organisations, or within third-party consultancies supporting these organisations to identify, secure and manage land for NSIPs. A solid understanding of Environmental Impact Assessment (EIA), and either an ecological/BNG background or experience environmental planning or infrastructure delivery is also desirable. The role requires strong NSIP/DCO expertise and a working knowledge of land acquisition for environmental mitigation, enabling effective translation between land, planning, ecological and delivery considerations. Key responsibilities Act as Project Manager for Environment Bank's NSIP commissions, ensuring projects and services are delivered on time, to scope and budget. Provide expert input and coordination support to NSIP clients throughout the DCO lifecycle, from early feasibility through to consent and implementation. Coordinate multidisciplinary internal teams including Land, Ecology, Sales/Commercial, Finance, Science and Verification. Manage the development of feasibility studies to identify appropriate BNG, environmental mitigation and enhancement requirements for NSIPs. Support the definition of environmental mitigation strategies, including how BNG and wider environmental and social benefits will be delivered on the ground. Oversee the transition from advisory and strategy development into practical delivery and implementation of habitat creation and management. Act as a key internal and external point of contact, building strong working relationships with clients, consultants and statutory stakeholders. Ensure alignment between DCO requirements, EIA / HRA outputs, consultation outcomes and Environment Bank delivery models. Identify and manage project risks, particularly relating to consenting, programme, cost and delivery. Contribute to continuous improvement of Environment Bank's NSIP proposition, processes and project management approaches. Essential 5-10 years' relevant experience in land acquisition, land agency, infrastructure development or environmental planning. Demonstrable experience working on Nationally Significant Infrastructure Projects (NSIPs). Strong understanding of the Development Consent Order (DCO) process and how NSIPs are consented in the UK. Background in land acquisition, land agency or land strategy, either in-house within a renewables or infrastructure organisation or within a consultancy supporting such organisations. Experience coordinating multidisciplinary teams and managing complex workstreams. Good working knowledge of Environmental Impact Assessment (EIA) and its role in the DCO process. Ability to understand and integrate ecological, habitat and environmental mitigation requirements into land-led project delivery. Excellent stakeholder management, negotiation and communication skills. Strong organisational and project management capability. Desirable Ecological background or strong understanding of Biodiversity Net Gain (BNG), habitat creation and habitat management. Experience working with land acquisition, land agency or land management processes. Experience co-ordinating and acquiring land to deliver environmental mitigation or enhancement for major infrastructure projects. Understanding of wider environmental and social value delivery beyond BNG. Professional qualification in project management, planning, ecology or a related discipline. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we're creating a space where our team can thrive, both personally and professionally - providing flexible working arrangements, mental wellbeing support, and more. We offer Performance-based annual bonus up to 10% of salary Pension scheme with employer-matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leaveafter probation Remote and hybrid flexible working options Regional and departmental team co-working days Expenses-paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Cost Intelligence Manager Location: Near Brighton Hybrid working Salary: 66,000 - 94,000 + 5% Bonus Hours: 37 hours per week We are supporting a major regulated infrastructure organisation in the South East with the appointment of a senior Cost Intelligence Manager. This is a high-impact role with responsibility for establishing and leading a cost intelligence capability that will underpin capital investment decisions, regulatory submissions and long-term efficiency improvements. This position suits an experienced commercial professional who can operate at strategic level, influence senior stakeholders and build a new function from the ground up. The Role The Cost Intelligence Manager will be accountable for creating and leading a cost estimating and benchmarking function. The role will provide independent challenge to delivery and supply chain costs, support strategic asset planning and play a critical role in future regulatory price reviews. A key element of the role is the transition from a fully outsourced cost intelligence model to a predominantly in-house capability over the next three years. This includes developing the business case, securing approvals, recruiting and mobilising a new team and managing the exit of incumbent suppliers. Key Responsibilities Lead the cost estimating and benchmarking service supporting strategic asset planning and capital delivery Provide cost assurance and constructive challenge across the supply chain to drive efficiency and value for money Develop and own costing methodologies to support regulatory price reviews, including engagement with regulators Produce executive-level reporting on cost efficiency for investment committees and senior leadership Manage cost libraries, benchmarking data and cost modelling tools to support business planning Build and lead a new in-house cost intelligence team, including systems, processes and governance Manage residual outsourced services for complex schemes and peak demand periods Specify and procure future cost intelligence contracts for specialist and surge requirements Skills and Experience Required: Expert knowledge of cost management, estimating and benchmarking within construction or infrastructure Strong understanding of construction contracts and commercial delivery models Proven experience managing outsourced services and transitioning operating models Ability to influence and challenge at executive and board level Demonstrated capability to establish and lead teams from scratch Strong stakeholder management skills, including engagement with regulators and shareholders Highly numerate with strong business case development and commercial acumen Qualifications Essential: Degree or equivalent in a numerate discipline MRICS or membership of a similar professional body Significant post-graduate experience in construction, water or infrastructure sectors Desirable Post-graduate qualification in a relevant subject Experience transitioning services between outsourced and in-house models Project management or management qualification Why Apply This is a rare opportunity to shape a critical commercial function with long-term strategic importance. The role offers genuine influence over investment decisions, regulatory outcomes and organisational capability, while working in a hybrid model based near Brighton. For a confidential discussion or further details, please get in touch.
Jan 15, 2026
Full time
Cost Intelligence Manager Location: Near Brighton Hybrid working Salary: 66,000 - 94,000 + 5% Bonus Hours: 37 hours per week We are supporting a major regulated infrastructure organisation in the South East with the appointment of a senior Cost Intelligence Manager. This is a high-impact role with responsibility for establishing and leading a cost intelligence capability that will underpin capital investment decisions, regulatory submissions and long-term efficiency improvements. This position suits an experienced commercial professional who can operate at strategic level, influence senior stakeholders and build a new function from the ground up. The Role The Cost Intelligence Manager will be accountable for creating and leading a cost estimating and benchmarking function. The role will provide independent challenge to delivery and supply chain costs, support strategic asset planning and play a critical role in future regulatory price reviews. A key element of the role is the transition from a fully outsourced cost intelligence model to a predominantly in-house capability over the next three years. This includes developing the business case, securing approvals, recruiting and mobilising a new team and managing the exit of incumbent suppliers. Key Responsibilities Lead the cost estimating and benchmarking service supporting strategic asset planning and capital delivery Provide cost assurance and constructive challenge across the supply chain to drive efficiency and value for money Develop and own costing methodologies to support regulatory price reviews, including engagement with regulators Produce executive-level reporting on cost efficiency for investment committees and senior leadership Manage cost libraries, benchmarking data and cost modelling tools to support business planning Build and lead a new in-house cost intelligence team, including systems, processes and governance Manage residual outsourced services for complex schemes and peak demand periods Specify and procure future cost intelligence contracts for specialist and surge requirements Skills and Experience Required: Expert knowledge of cost management, estimating and benchmarking within construction or infrastructure Strong understanding of construction contracts and commercial delivery models Proven experience managing outsourced services and transitioning operating models Ability to influence and challenge at executive and board level Demonstrated capability to establish and lead teams from scratch Strong stakeholder management skills, including engagement with regulators and shareholders Highly numerate with strong business case development and commercial acumen Qualifications Essential: Degree or equivalent in a numerate discipline MRICS or membership of a similar professional body Significant post-graduate experience in construction, water or infrastructure sectors Desirable Post-graduate qualification in a relevant subject Experience transitioning services between outsourced and in-house models Project management or management qualification Why Apply This is a rare opportunity to shape a critical commercial function with long-term strategic importance. The role offers genuine influence over investment decisions, regulatory outcomes and organisational capability, while working in a hybrid model based near Brighton. For a confidential discussion or further details, please get in touch.
We are looking for a highly organised and proactive temporary Account Manager to join our client's friendly team on a tempoary basis, managing the day-to-day requirements of their large accounts . If you're a problem solver with a passion for delivering excellent customer service and have strong project management skills, this could be the perfect opportunity for you. The position can lead to a permanent role for the right candidate. Key Responsibilities: Coordinate orders, deliveries, and installation schedules Resolve delivery or quality issues quickly Maintain communication with customers and internal teams Conduct site visits and support installations Ensure compliance with health, safety, and quality standards Skills & Experience: Proven experience in account management, logistics, or project management, ideally in refurbishment. Strong communication skills and the ability to manage relationships with multiple deoartments. Ability to plan, coordinate, and problem-solve effectively under pressure. A proactive, "can-do" attitude, and ability to adapt quickly to changing situations. Knowledge of risk assessments and method statements (Rams) for installations (CSCS card desirable but not essential). Ability to keep detailed records and ensure that invoice values match order values. Working Hour are Monday-Friday 8.30am-5.00pm with a one hour unpaid lunch. Location: Medway Towns.
Jan 15, 2026
Seasonal
We are looking for a highly organised and proactive temporary Account Manager to join our client's friendly team on a tempoary basis, managing the day-to-day requirements of their large accounts . If you're a problem solver with a passion for delivering excellent customer service and have strong project management skills, this could be the perfect opportunity for you. The position can lead to a permanent role for the right candidate. Key Responsibilities: Coordinate orders, deliveries, and installation schedules Resolve delivery or quality issues quickly Maintain communication with customers and internal teams Conduct site visits and support installations Ensure compliance with health, safety, and quality standards Skills & Experience: Proven experience in account management, logistics, or project management, ideally in refurbishment. Strong communication skills and the ability to manage relationships with multiple deoartments. Ability to plan, coordinate, and problem-solve effectively under pressure. A proactive, "can-do" attitude, and ability to adapt quickly to changing situations. Knowledge of risk assessments and method statements (Rams) for installations (CSCS card desirable but not essential). Ability to keep detailed records and ensure that invoice values match order values. Working Hour are Monday-Friday 8.30am-5.00pm with a one hour unpaid lunch. Location: Medway Towns.
About the Role We're seeking an experienced and proactive Block Property Manager to oversee a diverse portfolio of residential and mixed-use developments across South West London. In this role, you'll be responsible for delivering a responsive, efficient, and customer-focused estate management service. You'll act as the primary point of contact for residents, leaseholders, contractors, and stakeholders - ensuring buildings are safe, compliant, and well-maintained. This position offers an excellent opportunity to take ownership of your portfolio, working within a supportive team that values quality, professionalism, and accountability. Key Responsibilities Deliver a professional, high-quality property management service that aligns with company values and client expectations. Build and maintain strong working relationships with residents, leaseholders, freeholders, contractors, and managing agents. Oversee the day-to-day management of communal areas, facilities, and building operations. Ensure full compliance with Health & Safety, Fire Safety Regulations 2022, and other relevant legislation. Prepare and manage annual service charge budgets, monitor expenditure, and support the production of year-end accounts. Carry out regular property inspections, identifying maintenance needs and ensuring high standards across the portfolio. Coordinate and manage contractors, ensuring works are completed safely, on time, and within budget. Oversee major works programmes, including Section 20 consultations and tender processes. Lead resident and leaseholder meetings, preparing and issuing accurate minutes and follow-up actions. Collaborate with internal teams including Credit Control, Insurance, and Compliance to ensure smooth operations and client satisfaction. Maintain accurate and up-to-date records using property management systems and software. Resolve property-related queries and disputes effectively and professionally. Manage and support on-site staff or caretakers to ensure consistent service delivery. About You Minimum of 2 years' experience in residential block management. Qualified Associate of The Property Institute (ATPI), working towards Member (MTPI) status (or equivalent). Strong knowledge of leasehold management, service charge administration, Health & Safety, and fire safety compliance. Confident managing budgets, contractors, and major works programmes. Excellent communication, negotiation, and customer service skills. Highly organised with the ability to manage multiple properties and priorities effectively. Proficient in MS Office and property management software (e.g., Qube, Fixflo). Capable of working independently while collaborating effectively with wider teams. A professional, proactive, and detail-oriented approach with a commitment to continuous improvement. MRICS or equivalent qualification (desirable). Hybrid Working
Jan 15, 2026
Full time
About the Role We're seeking an experienced and proactive Block Property Manager to oversee a diverse portfolio of residential and mixed-use developments across South West London. In this role, you'll be responsible for delivering a responsive, efficient, and customer-focused estate management service. You'll act as the primary point of contact for residents, leaseholders, contractors, and stakeholders - ensuring buildings are safe, compliant, and well-maintained. This position offers an excellent opportunity to take ownership of your portfolio, working within a supportive team that values quality, professionalism, and accountability. Key Responsibilities Deliver a professional, high-quality property management service that aligns with company values and client expectations. Build and maintain strong working relationships with residents, leaseholders, freeholders, contractors, and managing agents. Oversee the day-to-day management of communal areas, facilities, and building operations. Ensure full compliance with Health & Safety, Fire Safety Regulations 2022, and other relevant legislation. Prepare and manage annual service charge budgets, monitor expenditure, and support the production of year-end accounts. Carry out regular property inspections, identifying maintenance needs and ensuring high standards across the portfolio. Coordinate and manage contractors, ensuring works are completed safely, on time, and within budget. Oversee major works programmes, including Section 20 consultations and tender processes. Lead resident and leaseholder meetings, preparing and issuing accurate minutes and follow-up actions. Collaborate with internal teams including Credit Control, Insurance, and Compliance to ensure smooth operations and client satisfaction. Maintain accurate and up-to-date records using property management systems and software. Resolve property-related queries and disputes effectively and professionally. Manage and support on-site staff or caretakers to ensure consistent service delivery. About You Minimum of 2 years' experience in residential block management. Qualified Associate of The Property Institute (ATPI), working towards Member (MTPI) status (or equivalent). Strong knowledge of leasehold management, service charge administration, Health & Safety, and fire safety compliance. Confident managing budgets, contractors, and major works programmes. Excellent communication, negotiation, and customer service skills. Highly organised with the ability to manage multiple properties and priorities effectively. Proficient in MS Office and property management software (e.g., Qube, Fixflo). Capable of working independently while collaborating effectively with wider teams. A professional, proactive, and detail-oriented approach with a commitment to continuous improvement. MRICS or equivalent qualification (desirable). Hybrid Working
Rota Coordinator Location: Leeds Salary: £26,000 to £31,000 per annum (depending on experience) Hours: Full-time, permanent with on call duties (Rotational basis 7am-11pm) Are you a master of the "Scheduling Puzzle"? In the world of healthcare, the right person in the right place at the right time doesn't just keep things running-it saves lives. We are looking for a highly organised, resilient, and proactive Rota Coordinator to join our team in 2026. This isn t just an admin role; you are the heartbeat of our operations. You will be the bridge between our dedicated staff and the clients who rely on them, ensuring that every shift is covered and every team member is supported. The role You will manage staff rotas to ensure consistent cover across services, responding quickly to sickness, emergencies and last-minute changes. Working closely with care staff and managers, you will coordinate availability, manage leave and handle shift changes efficiently. You will also take part in a rotational on-call system, providing out-of-hours support when required. Key responsibilities include: Creating and maintaining staff rotas to ensure safe and consistent cover Responding to short-notice changes, sickness and emergencies Managing annual leave, shift swaps and availability in a fair and organised way Setting up and maintaining care packages on the electronic rota system Monitoring hours and ensuring compliance with Working Time Regulations Liaising with care staff, managers and other teams to support smooth service delivery Taking part in the on-call rota, including evenings and weekends on a rotational basis What you bring to the team You will be highly organised, calm under pressure and confident in juggling multiple priorities. You ll be a strong communicator who can build positive working relationships, handle sensitive situations with professionalism and remain focused in a fast-paced environment. Previous experience in scheduling, healthcare administration, logistics or workforce planning would be ideal. You should be comfortable using IT systems, including Excel and rota or workforce management software, and able to pick up new systems quickly. A flexible approach is essential, as care services operate seven days a week and the role includes participation in an on-call rota. Why join us? A vital role where your work makes a genuine difference to people s lives A supportive, team-focused working environment Ongoing training and development opportunities The chance to develop your skills within a busy and rewarding care setting If you re ready to take control of the rota and become a key part of a dedicated care service, we would love to hear from you. Applicants must have the right to work in the UK. All appointments are subject to satisfactory references and an enhanced DBS check. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jan 15, 2026
Full time
Rota Coordinator Location: Leeds Salary: £26,000 to £31,000 per annum (depending on experience) Hours: Full-time, permanent with on call duties (Rotational basis 7am-11pm) Are you a master of the "Scheduling Puzzle"? In the world of healthcare, the right person in the right place at the right time doesn't just keep things running-it saves lives. We are looking for a highly organised, resilient, and proactive Rota Coordinator to join our team in 2026. This isn t just an admin role; you are the heartbeat of our operations. You will be the bridge between our dedicated staff and the clients who rely on them, ensuring that every shift is covered and every team member is supported. The role You will manage staff rotas to ensure consistent cover across services, responding quickly to sickness, emergencies and last-minute changes. Working closely with care staff and managers, you will coordinate availability, manage leave and handle shift changes efficiently. You will also take part in a rotational on-call system, providing out-of-hours support when required. Key responsibilities include: Creating and maintaining staff rotas to ensure safe and consistent cover Responding to short-notice changes, sickness and emergencies Managing annual leave, shift swaps and availability in a fair and organised way Setting up and maintaining care packages on the electronic rota system Monitoring hours and ensuring compliance with Working Time Regulations Liaising with care staff, managers and other teams to support smooth service delivery Taking part in the on-call rota, including evenings and weekends on a rotational basis What you bring to the team You will be highly organised, calm under pressure and confident in juggling multiple priorities. You ll be a strong communicator who can build positive working relationships, handle sensitive situations with professionalism and remain focused in a fast-paced environment. Previous experience in scheduling, healthcare administration, logistics or workforce planning would be ideal. You should be comfortable using IT systems, including Excel and rota or workforce management software, and able to pick up new systems quickly. A flexible approach is essential, as care services operate seven days a week and the role includes participation in an on-call rota. Why join us? A vital role where your work makes a genuine difference to people s lives A supportive, team-focused working environment Ongoing training and development opportunities The chance to develop your skills within a busy and rewarding care setting If you re ready to take control of the rota and become a key part of a dedicated care service, we would love to hear from you. Applicants must have the right to work in the UK. All appointments are subject to satisfactory references and an enhanced DBS check. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
