We are looking for an experienced HR professional with a focus on people to lead recruitment and talent activities. If this sounds like you, we'd love to hear from you! About the Team The Government Economic and Social Research Team (GESR) is a friendly and dynamic team who support the Government Social Research (GSR) and Government Economic Service (GES) cross government professions. We work to ensure that social researchers and economists have all the tools needed to produce the best analysis and evidence for policy makers in support of the entire range of UK Government and public service activities. We also work with external organisations as partners on things that matter like improving the use of evidence in policy making and growing diversity in recruitment. The team is organised into a Strategy and an Operations team, who together deliver all the policies and commitments in the GSR and GES Strategies, working very closely with senior leaders. It is a high-profile team across both professions with extensive opportunities for leadership and professional development. Diversity and inclusion of people and ideas is at the heart of all we do, and you must also be committed to role modelling the positive and inclusive behaviour we expect of our membership. About the Job Plan and manage delivery of the end-to-end process for all centralised GES and GSR recruitment schemes to provide timely and high-quality resources to fill upwards of 500 vacancies a year across 40 departments, agencies and Arm's Length Bodies. Manage GESR recruitment systems, ensuring processes are working effectively for end users, the recruitment team are appropriately trained, and end user guidance and standard operating procedures are up to date. Support the Head of GES Resourcing, covering core duties during leave periods and provide support to the Recruitment Campaign Managers, problem solving or highlighting issues as the need arises. Manage and maintain detailed recruitment project plans, monitor performance against critical metrics and agreed standards. Develop and coach the team of two recruitment campaign managers and one recruitment business support in sharing your knowledge and expertise, building capability and confidence, to ensure the effective delivery of day to day recruitment campaigns. The above is an outline of some of the responsibilities within the role. For a full list of responsibilities, please follow the apply link. About You You will be a proactive, people focused HR professional to lead recruitment and talent activities across the Government Economic Service (GES) and Government Social Research (GSR) professions. This role sits within the GESR Operations team, a high-profile function supporting two of the Civil Service's largest analytical professions. You will manage end to end delivery of centralised recruitment schemes, oversee early career development programmes, and coordinate learning and development activities. You will ensure high quality, customer focused services that strengthen capability, support professional growth, and deliver the skilled workforce needed across over 40 departments, agencies and ALBs. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Mar 21, 2026
Full time
We are looking for an experienced HR professional with a focus on people to lead recruitment and talent activities. If this sounds like you, we'd love to hear from you! About the Team The Government Economic and Social Research Team (GESR) is a friendly and dynamic team who support the Government Social Research (GSR) and Government Economic Service (GES) cross government professions. We work to ensure that social researchers and economists have all the tools needed to produce the best analysis and evidence for policy makers in support of the entire range of UK Government and public service activities. We also work with external organisations as partners on things that matter like improving the use of evidence in policy making and growing diversity in recruitment. The team is organised into a Strategy and an Operations team, who together deliver all the policies and commitments in the GSR and GES Strategies, working very closely with senior leaders. It is a high-profile team across both professions with extensive opportunities for leadership and professional development. Diversity and inclusion of people and ideas is at the heart of all we do, and you must also be committed to role modelling the positive and inclusive behaviour we expect of our membership. About the Job Plan and manage delivery of the end-to-end process for all centralised GES and GSR recruitment schemes to provide timely and high-quality resources to fill upwards of 500 vacancies a year across 40 departments, agencies and Arm's Length Bodies. Manage GESR recruitment systems, ensuring processes are working effectively for end users, the recruitment team are appropriately trained, and end user guidance and standard operating procedures are up to date. Support the Head of GES Resourcing, covering core duties during leave periods and provide support to the Recruitment Campaign Managers, problem solving or highlighting issues as the need arises. Manage and maintain detailed recruitment project plans, monitor performance against critical metrics and agreed standards. Develop and coach the team of two recruitment campaign managers and one recruitment business support in sharing your knowledge and expertise, building capability and confidence, to ensure the effective delivery of day to day recruitment campaigns. The above is an outline of some of the responsibilities within the role. For a full list of responsibilities, please follow the apply link. About You You will be a proactive, people focused HR professional to lead recruitment and talent activities across the Government Economic Service (GES) and Government Social Research (GSR) professions. This role sits within the GESR Operations team, a high-profile function supporting two of the Civil Service's largest analytical professions. You will manage end to end delivery of centralised recruitment schemes, oversee early career development programmes, and coordinate learning and development activities. You will ensure high quality, customer focused services that strengthen capability, support professional growth, and deliver the skilled workforce needed across over 40 departments, agencies and ALBs. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
We are Legends Global! Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values - Align, Scale, Connect, Team, Win - where every team member can thrive and make an impact. Sounds like a winning formula for you? Join us! The Role In this role, you'll lead the delivery of our hospitality operation and ensure every guest experience is consistently unforgettable. You'll set clear service standards, oversee day to day performance, and work with site managers and kitchen teams to keep operations efficient, professional and commercially focused. You'll take ownership of budgets, help teams stay aligned, and identify practical improvements that strengthen our hospitality offer at Chelsea FC. Your expertise in leading people, managing hospitality services and staying calm in fast paced environments will be key to your success. If you're driven by strong service standards, operational excellence and supporting teams to perform at their best, this role offers the chance to make a real impact from day one. What we offer At Legends Global, hosting events is what we do best-and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan. Work hard, rest well: you'll get 25 days of annual leave plus bank holidays. We care about life outside work-our Life Assurance policy helps protect your loved ones while you focus on success. Plan for the future with our 5% pension contribution , so your golden years are all about the bucket list. HealthShield helps cover unexpected medical costs such as, dental, physio, and counselling expenses-for you and your children. We've partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing. See clearly and think big with our eye care vouchers and glasses contribution . Go green and get fit with our Cycle to Work Scheme . And because great people know great people- refer a friend and get rewarded. You will be responsible for: Developing and delivering the overall hospitality strategy , setting high service standards across all touchpoints, designing VIP fan experience plans, staying current with industry trends, and ensuring full compliance with health & safety, food hygiene, licensing and company policies. Leading, coaching and developing hospitality teams , including managers and supervisors, creating a culture of service excellence and accountability, and partnering with People Operations to source, develop and retain top talent with clear career pathways. Collaborating with key departments -including F&B leadership, culinary, logistics, operations and People Operations-to ensure consistent brand standards, high quality premium delivery, appropriate staffing, and strong cross team alignment. Overseeing service delivery and operational performance , resolving guest issues promptly, driving continuous improvement through feedback and data, producing accurate post event reports, and managing supplier relationships and contracts. Controlling budgets and resources , including labour, food and operating costs, ensuring adherence to finance, payroll and purchasing procedures, and tracking, analysing and reporting on performance metrics, ROI and business impact. You will have: Proven senior hospitality leadership experience , with a strong understanding of F&B operations, service excellence and the ability to deliver world class guest and fan experiences. Strong commercial awareness , balancing quality with efficiency, supported by analytical, planning and organisational skills to make informed decisions in a fast paced environment. Excellent communication and relationship building abilities , able to present confidently, engage with stakeholders at all levels and provide clear guidance when situations require quick analysis. A calm, professional and resilient approach , capable of working under pressure, handling sensitive information with integrity, and responding discreetly and tactfully when needed. A highly organised, self starting mindset , with strong attention to detail, a positive attitude and the enthusiasm to drive people-focused, high-performance hospitality operations. Inclusive Workplace At Legends Global, we're shaping a greener, faster, and more innovative future for the entertainment industry - and there's never been a better time to join us. We're an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we're committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one - applications are reviewed on a rolling basis and may close early.
Mar 21, 2026
Full time
We are Legends Global! Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values - Align, Scale, Connect, Team, Win - where every team member can thrive and make an impact. Sounds like a winning formula for you? Join us! The Role In this role, you'll lead the delivery of our hospitality operation and ensure every guest experience is consistently unforgettable. You'll set clear service standards, oversee day to day performance, and work with site managers and kitchen teams to keep operations efficient, professional and commercially focused. You'll take ownership of budgets, help teams stay aligned, and identify practical improvements that strengthen our hospitality offer at Chelsea FC. Your expertise in leading people, managing hospitality services and staying calm in fast paced environments will be key to your success. If you're driven by strong service standards, operational excellence and supporting teams to perform at their best, this role offers the chance to make a real impact from day one. What we offer At Legends Global, hosting events is what we do best-and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan. Work hard, rest well: you'll get 25 days of annual leave plus bank holidays. We care about life outside work-our Life Assurance policy helps protect your loved ones while you focus on success. Plan for the future with our 5% pension contribution , so your golden years are all about the bucket list. HealthShield helps cover unexpected medical costs such as, dental, physio, and counselling expenses-for you and your children. We've partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing. See clearly and think big with our eye care vouchers and glasses contribution . Go green and get fit with our Cycle to Work Scheme . And because great people know great people- refer a friend and get rewarded. You will be responsible for: Developing and delivering the overall hospitality strategy , setting high service standards across all touchpoints, designing VIP fan experience plans, staying current with industry trends, and ensuring full compliance with health & safety, food hygiene, licensing and company policies. Leading, coaching and developing hospitality teams , including managers and supervisors, creating a culture of service excellence and accountability, and partnering with People Operations to source, develop and retain top talent with clear career pathways. Collaborating with key departments -including F&B leadership, culinary, logistics, operations and People Operations-to ensure consistent brand standards, high quality premium delivery, appropriate staffing, and strong cross team alignment. Overseeing service delivery and operational performance , resolving guest issues promptly, driving continuous improvement through feedback and data, producing accurate post event reports, and managing supplier relationships and contracts. Controlling budgets and resources , including labour, food and operating costs, ensuring adherence to finance, payroll and purchasing procedures, and tracking, analysing and reporting on performance metrics, ROI and business impact. You will have: Proven senior hospitality leadership experience , with a strong understanding of F&B operations, service excellence and the ability to deliver world class guest and fan experiences. Strong commercial awareness , balancing quality with efficiency, supported by analytical, planning and organisational skills to make informed decisions in a fast paced environment. Excellent communication and relationship building abilities , able to present confidently, engage with stakeholders at all levels and provide clear guidance when situations require quick analysis. A calm, professional and resilient approach , capable of working under pressure, handling sensitive information with integrity, and responding discreetly and tactfully when needed. A highly organised, self starting mindset , with strong attention to detail, a positive attitude and the enthusiasm to drive people-focused, high-performance hospitality operations. Inclusive Workplace At Legends Global, we're shaping a greener, faster, and more innovative future for the entertainment industry - and there's never been a better time to join us. We're an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we're committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one - applications are reviewed on a rolling basis and may close early.
I am currently recruiting for a Warehouse Team Leader to join a successful and growing company based in Gateshead, Tyne & Wear. The successful candidate will be responsible for leading a team of warehouse staff to ensure the smooth operation of picking & processing materials, loading & unloading of vehicles, and ensuring that customers delivery requirements are met. Please note, this is working 11 00 Monday to Friday, flexibility is required to suit business needs. Warehouse Team Leader Responsibilities: Prioritise, allocate and monitor the workload to ensure material is picked & processed efficiently and in full, to meet customers delivery requirements. Loading and unloading lorries in a safe and legal manner. Plan the next day s delivery routes. Operate clear systems and procedures for loading, offloading, labelling, picking, & collections, and regularly monitor these to ensure all staff maintain required standards at all times. Help to make improvements in efficiency in the warehouse, regarding effective use of warehouse space, racking, machinery and equipment. Help carry out regular stock location & quantity checks to maintain stock accuracy and integrity Help carry out regular audits in line with Health & Safety Policies and procedures. Carry out regular visual inspection on all machinery and guards to check in safe working order. Assist and support the Warehouse Manager and assume responsibility in his absence. Provide on-the-job and planned training to ensure warehouse personnel are fully competent and carry out their role efficiently & safely. Help cross train staff in all warehouse disciplines Warehouse Team Leader Applicant Requirements: The successful candidate must have a strong warehouse or logistical background. Experience of leading a team of 4/5 staff at a team leader or supervisory level. Forklift licence essential. Ability to prioritise workload. Can do attitude. Accurate numerate and organized. Knowledge of using computerised in-house stock systems. Warehouse Team Leader Benefits: £32,500 starting salary. Profit Share Bonus Scheme. Monday to Friday 11:00am 20:00pm 25 days paid holiday, plus 8 statutory. Company pension scheme. Opportunity for further training and development. NOTE Our client encourages applications from candidates from both commercial and ex-military backgrounds; Royal Navy, British Army and Royal Air Force with Logistics / Warehouse Team Leader or Supervisor experience.
Mar 21, 2026
Full time
I am currently recruiting for a Warehouse Team Leader to join a successful and growing company based in Gateshead, Tyne & Wear. The successful candidate will be responsible for leading a team of warehouse staff to ensure the smooth operation of picking & processing materials, loading & unloading of vehicles, and ensuring that customers delivery requirements are met. Please note, this is working 11 00 Monday to Friday, flexibility is required to suit business needs. Warehouse Team Leader Responsibilities: Prioritise, allocate and monitor the workload to ensure material is picked & processed efficiently and in full, to meet customers delivery requirements. Loading and unloading lorries in a safe and legal manner. Plan the next day s delivery routes. Operate clear systems and procedures for loading, offloading, labelling, picking, & collections, and regularly monitor these to ensure all staff maintain required standards at all times. Help to make improvements in efficiency in the warehouse, regarding effective use of warehouse space, racking, machinery and equipment. Help carry out regular stock location & quantity checks to maintain stock accuracy and integrity Help carry out regular audits in line with Health & Safety Policies and procedures. Carry out regular visual inspection on all machinery and guards to check in safe working order. Assist and support the Warehouse Manager and assume responsibility in his absence. Provide on-the-job and planned training to ensure warehouse personnel are fully competent and carry out their role efficiently & safely. Help cross train staff in all warehouse disciplines Warehouse Team Leader Applicant Requirements: The successful candidate must have a strong warehouse or logistical background. Experience of leading a team of 4/5 staff at a team leader or supervisory level. Forklift licence essential. Ability to prioritise workload. Can do attitude. Accurate numerate and organized. Knowledge of using computerised in-house stock systems. Warehouse Team Leader Benefits: £32,500 starting salary. Profit Share Bonus Scheme. Monday to Friday 11:00am 20:00pm 25 days paid holiday, plus 8 statutory. Company pension scheme. Opportunity for further training and development. NOTE Our client encourages applications from candidates from both commercial and ex-military backgrounds; Royal Navy, British Army and Royal Air Force with Logistics / Warehouse Team Leader or Supervisor experience.
Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Mar 21, 2026
Full time
Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen. About the team Our Defence team is focused on building and embedding human centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting edge AI to high stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Government clients, you will need to be eligible for United Kingdom Security Vetting's DV (Developed Vetting) clearance and willing to work on site with our clients from time to time. About the role As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain. You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting edge AI and mission critical naval needs. By blending deep domain expertise with commercial flair, you will secure high stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security. What you'll be doing: Leading the identification and acquisition of high value maritime accounts to establish and scale a new sub business unit within our Defence portfolio. Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations. Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long term partnership opportunities. Developing innovative AI and data driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value. Overseeing the delivery of sophisticated technology projects, ensuring high quality outcomes and maintaining ultimate responsibility for client satisfaction. Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast paced, high growth environment. Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision making. Who we're looking for: You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role. You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high growth tech setting. You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions. You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands on" to ensure the success of a new business area. You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon. You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high performance culture. The Interview Process Talent Team Screen (30 minutes) Introduction to Hiring Manager (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part time hours.
Mar 21, 2026
Full time
Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen. About the team Our Defence team is focused on building and embedding human centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting edge AI to high stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Government clients, you will need to be eligible for United Kingdom Security Vetting's DV (Developed Vetting) clearance and willing to work on site with our clients from time to time. About the role As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain. You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting edge AI and mission critical naval needs. By blending deep domain expertise with commercial flair, you will secure high stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security. What you'll be doing: Leading the identification and acquisition of high value maritime accounts to establish and scale a new sub business unit within our Defence portfolio. Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations. Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long term partnership opportunities. Developing innovative AI and data driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value. Overseeing the delivery of sophisticated technology projects, ensuring high quality outcomes and maintaining ultimate responsibility for client satisfaction. Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast paced, high growth environment. Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision making. Who we're looking for: You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role. You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high growth tech setting. You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions. You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands on" to ensure the success of a new business area. You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon. You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high performance culture. The Interview Process Talent Team Screen (30 minutes) Introduction to Hiring Manager (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part time hours.
We are seeking a skilled Private Client Tax Manager to join a professional services firm in Crawley. The role requires expertise in managing private client tax matters, with a focus on delivering high-quality services and solutions. Client Details This professional services firm is a well-established organisation with a strong reputation in the industry. It operates as a medium-sized company with a focus on providing exceptional tax services to private clients. Description Manage a portfolio of private client tax cases and ensure timely delivery of services. Provide expert advice on complex tax planning and compliance matters. Review tax returns prepared by the team to ensure accuracy and compliance. Support clients in navigating changes in tax legislation and regulations. Work closely with other departments to provide a seamless client experience. Develop and maintain strong relationships with clients and stakeholders. Assist in the training and development of junior staff members. Identify opportunities for business development within the professional services sector. Profile A successful Private Client Tax Manager should have: Professional qualifications in accountancy or tax (e.g., ACA, ACCA, CTA or equivalent). Strong technical knowledge of private client tax regulations and compliance. Proven experience in managing a portfolio of private client tax cases. Excellent communication and interpersonal skills for client interaction. Attention to detail and the ability to work under pressure effectively. A proactive approach to problem-solving and delivering client-focused solutions. Job Offer Competitive salary range of £60,000 to £67,500 per annum. Permanent position within a reputable professional services firm. Opportunities for professional development and career progression. Supportive and collaborative work environment in Crawley. Engagement with a diverse and interesting client portfolio. Hybrid working.
Mar 21, 2026
Full time
We are seeking a skilled Private Client Tax Manager to join a professional services firm in Crawley. The role requires expertise in managing private client tax matters, with a focus on delivering high-quality services and solutions. Client Details This professional services firm is a well-established organisation with a strong reputation in the industry. It operates as a medium-sized company with a focus on providing exceptional tax services to private clients. Description Manage a portfolio of private client tax cases and ensure timely delivery of services. Provide expert advice on complex tax planning and compliance matters. Review tax returns prepared by the team to ensure accuracy and compliance. Support clients in navigating changes in tax legislation and regulations. Work closely with other departments to provide a seamless client experience. Develop and maintain strong relationships with clients and stakeholders. Assist in the training and development of junior staff members. Identify opportunities for business development within the professional services sector. Profile A successful Private Client Tax Manager should have: Professional qualifications in accountancy or tax (e.g., ACA, ACCA, CTA or equivalent). Strong technical knowledge of private client tax regulations and compliance. Proven experience in managing a portfolio of private client tax cases. Excellent communication and interpersonal skills for client interaction. Attention to detail and the ability to work under pressure effectively. A proactive approach to problem-solving and delivering client-focused solutions. Job Offer Competitive salary range of £60,000 to £67,500 per annum. Permanent position within a reputable professional services firm. Opportunities for professional development and career progression. Supportive and collaborative work environment in Crawley. Engagement with a diverse and interesting client portfolio. Hybrid working.
HEAT NETWORK COORDINATOR Rendall & Rittner • £Competitive, • Hybrid • 12 Month FTC ROLE OVERVIEW We are looking for a Heat Network Coordinator to support the effective delivery, management and compliance of heat network services across our residential portfolio. Working closely with the Heat Network Manager, you'll play a key role in ensuring communal and district heating systems operate efficiently, safely and in line with current and emerging UK regulation. This is an excellent opportunity to build specialist expertise in a growing and highly regulated area, while contributing to the organisation's readiness for future Ofgem-led compliance and unlocking commercial opportunities within heat networks. ROLE EXPECTATIONS This is a varied and evolving role requiring strong organisation, attention to detail and the ability to work across operational, technical and regulatory areas. You'll support day-to-day network performance, manage data and documentation, coordinate stakeholders and contribute to compliance readiness. You'll need to be comfortable working with both technical and non-technical information, ensuring accuracy, consistency and clear communication at all times. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Heat network systems across the portfolio are well monitored, efficient and compliant Regulatory requirements are understood, tracked and proactively implemented Data, records and reporting are accurate, structured and reliable Contractors and stakeholders are effectively coordinated Clients and residents receive clear, timely and professional support HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Supporting the day-to-day management of communal and district heat networks Monitoring system performance, energy usage and efficiency Coordinating with clients, contractors and technical consultants Supporting metering, billing and data collection processes Maintaining records including asset registers, compliance and technical documentation Assisting with regulatory compliance and preparation for future Ofgem requirements Collecting and analysing performance data and supporting reporting Coordinating maintenance, upgrades and remedial works Supporting procurement and contractor management processes Assisting with resident and client queries, communications and complaints Supporting audits, inspections and regulatory reviews You'll work from home, with occasional travel to residential developments visits as required, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role suits someone who: Is highly organised with strong administrative capability Has an interest in energy, sustainability or building services Can interpret technical or regulatory information with confidence Enjoys working with data and improving performance Communicates clearly with a wide range of stakeholders Takes pride in accuracy, compliance and continuous improvement EXPERIENCE THAT HELPS Experience in property management, utilities, energy or building services Understanding of communal or district heat networks Knowledge of UK heat network regulation (desirable) Experience managing data, compliance or technical records Experience working with contractors or service providers Proficiency in Microsoft Office Qualifications (desirable): Degree or qualification in energy, engineering, building services, sustainability or property WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Mar 21, 2026
Contractor
HEAT NETWORK COORDINATOR Rendall & Rittner • £Competitive, • Hybrid • 12 Month FTC ROLE OVERVIEW We are looking for a Heat Network Coordinator to support the effective delivery, management and compliance of heat network services across our residential portfolio. Working closely with the Heat Network Manager, you'll play a key role in ensuring communal and district heating systems operate efficiently, safely and in line with current and emerging UK regulation. This is an excellent opportunity to build specialist expertise in a growing and highly regulated area, while contributing to the organisation's readiness for future Ofgem-led compliance and unlocking commercial opportunities within heat networks. ROLE EXPECTATIONS This is a varied and evolving role requiring strong organisation, attention to detail and the ability to work across operational, technical and regulatory areas. You'll support day-to-day network performance, manage data and documentation, coordinate stakeholders and contribute to compliance readiness. You'll need to be comfortable working with both technical and non-technical information, ensuring accuracy, consistency and clear communication at all times. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Heat network systems across the portfolio are well monitored, efficient and compliant Regulatory requirements are understood, tracked and proactively implemented Data, records and reporting are accurate, structured and reliable Contractors and stakeholders are effectively coordinated Clients and residents receive clear, timely and professional support HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Supporting the day-to-day management of communal and district heat networks Monitoring system performance, energy usage and efficiency Coordinating with clients, contractors and technical consultants Supporting metering, billing and data collection processes Maintaining records including asset registers, compliance and technical documentation Assisting with regulatory compliance and preparation for future Ofgem requirements Collecting and analysing performance data and supporting reporting Coordinating maintenance, upgrades and remedial works Supporting procurement and contractor management processes Assisting with resident and client queries, communications and complaints Supporting audits, inspections and regulatory reviews You'll work from home, with occasional travel to residential developments visits as required, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role suits someone who: Is highly organised with strong administrative capability Has an interest in energy, sustainability or building services Can interpret technical or regulatory information with confidence Enjoys working with data and improving performance Communicates clearly with a wide range of stakeholders Takes pride in accuracy, compliance and continuous improvement EXPERIENCE THAT HELPS Experience in property management, utilities, energy or building services Understanding of communal or district heat networks Knowledge of UK heat network regulation (desirable) Experience managing data, compliance or technical records Experience working with contractors or service providers Proficiency in Microsoft Office Qualifications (desirable): Degree or qualification in energy, engineering, building services, sustainability or property WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Pertemps Network Group are delighted to be supporting a forward-thinking London housing provider in the recruitment of a Fire Safety Compliance Officer within the Property and Compliance Service. This is a pivotal frontline role focused on fire safety within the housing provider. Working closely with the London Fire Brigade and internal housing services, you will act as the key operational link between residents, property services, and partner agencies to ensure residents are safe in their homes. The postholder will be predominantly based at the London Fire Brigade , strengthening partnership working and developing joint fire safety initiatives that deliver measurable outcomes for residents. Flexibility : Hybrid Rate: 200-220 per day (Umbrella) Availability: Immediate Key Responsibilities Act as the primary point of contact for fire safety concerns raised in housing properties. Triage referrals from residents, housing officers, property services and partner agencies, determining appropriate action. Conduct home visits and undertake person-centred fire risk assessments . Develop and implement action plans in partnership with the London Fire Brigade. Refer cases to relevant departments (Housing Management, Adult Social Care) and monitor outcomes. Escalate cases not actioned within agreed timescales. Act as housing caseworker for hoarding cases, working jointly with Adult Social Care and housing colleagues. Monitor and analyse referral trends, producing clear and actionable reports for senior managers and partners. Promote fire safety awareness across housing services and act as a service champion. Ensure tenancy and lease compliance where safety concerns relate to occupation or breaches. Deliver services in line with equality, diversity and inclusion principles. Critically assess service delivery models and identify improvements to enhance performance and value for money. Undertake home visits across the borough in line with lone working and health & safety policies. About You We are seeking an experienced housing or compliance professional who combines technical knowledge with strong partnership and case management skills. Essential Qualifications Educated to GCSE "A" Level / NVQ Level 3 or equivalent experience. Desirable Housing qualification. Experience Required Experience within tenancy management in a social housing environment. Experience managing complex casework, ideally including safeguarding or hoarding cases. Proven ability to maintain accurate records and produce management information reports. Experience delivering excellent customer service in challenging or sensitive situations. Strong stakeholder engagement and partnership working experience. Demonstrable contribution to service improvement initiatives. Knowledge & Skills Sound understanding of housing legislation, regulatory frameworks and relevant case law. Knowledge of fire safety risks within residential settings. Ability to conduct risk assessments and implement mitigation plans. Excellent written communication skills with the ability to tailor reports to varied audiences. Strong partnership-building capability. Calm and resilient when dealing with confrontational situations. Analytical mindset with strong problem-solving ability. Why Apply? Opportunity to work directly alongside the London Fire Brigade. Meaningful frontline impact improving resident safety. Strategic role contributing to service development and compliance excellence. Flexible working scheme. If you are an experienced housing or compliance professional with a passion for resident safety and partnership working, we would welcome your application. Apply Now for a Fire Safety Compliance Officer.
Mar 21, 2026
Full time
Pertemps Network Group are delighted to be supporting a forward-thinking London housing provider in the recruitment of a Fire Safety Compliance Officer within the Property and Compliance Service. This is a pivotal frontline role focused on fire safety within the housing provider. Working closely with the London Fire Brigade and internal housing services, you will act as the key operational link between residents, property services, and partner agencies to ensure residents are safe in their homes. The postholder will be predominantly based at the London Fire Brigade , strengthening partnership working and developing joint fire safety initiatives that deliver measurable outcomes for residents. Flexibility : Hybrid Rate: 200-220 per day (Umbrella) Availability: Immediate Key Responsibilities Act as the primary point of contact for fire safety concerns raised in housing properties. Triage referrals from residents, housing officers, property services and partner agencies, determining appropriate action. Conduct home visits and undertake person-centred fire risk assessments . Develop and implement action plans in partnership with the London Fire Brigade. Refer cases to relevant departments (Housing Management, Adult Social Care) and monitor outcomes. Escalate cases not actioned within agreed timescales. Act as housing caseworker for hoarding cases, working jointly with Adult Social Care and housing colleagues. Monitor and analyse referral trends, producing clear and actionable reports for senior managers and partners. Promote fire safety awareness across housing services and act as a service champion. Ensure tenancy and lease compliance where safety concerns relate to occupation or breaches. Deliver services in line with equality, diversity and inclusion principles. Critically assess service delivery models and identify improvements to enhance performance and value for money. Undertake home visits across the borough in line with lone working and health & safety policies. About You We are seeking an experienced housing or compliance professional who combines technical knowledge with strong partnership and case management skills. Essential Qualifications Educated to GCSE "A" Level / NVQ Level 3 or equivalent experience. Desirable Housing qualification. Experience Required Experience within tenancy management in a social housing environment. Experience managing complex casework, ideally including safeguarding or hoarding cases. Proven ability to maintain accurate records and produce management information reports. Experience delivering excellent customer service in challenging or sensitive situations. Strong stakeholder engagement and partnership working experience. Demonstrable contribution to service improvement initiatives. Knowledge & Skills Sound understanding of housing legislation, regulatory frameworks and relevant case law. Knowledge of fire safety risks within residential settings. Ability to conduct risk assessments and implement mitigation plans. Excellent written communication skills with the ability to tailor reports to varied audiences. Strong partnership-building capability. Calm and resilient when dealing with confrontational situations. Analytical mindset with strong problem-solving ability. Why Apply? Opportunity to work directly alongside the London Fire Brigade. Meaningful frontline impact improving resident safety. Strategic role contributing to service development and compliance excellence. Flexible working scheme. If you are an experienced housing or compliance professional with a passion for resident safety and partnership working, we would welcome your application. Apply Now for a Fire Safety Compliance Officer.
We are seeking an experienced and driven Fire Detection & Alarm Manager to oversee the delivery, performance, and continuous improvement of our fire alarm services. The ideal candidate will have end-to-end industry experience-from system design and commissioning to service management, estimating, sales, and technical consultancy click apply for full job details
Mar 21, 2026
Full time
We are seeking an experienced and driven Fire Detection & Alarm Manager to oversee the delivery, performance, and continuous improvement of our fire alarm services. The ideal candidate will have end-to-end industry experience-from system design and commissioning to service management, estimating, sales, and technical consultancy click apply for full job details
Our client, established for 130 years, is one of the UK's leading print & packaging specialists, boasting a list of the nation's most recognisable household names among its clients who employ their expertise mainly across the PPE, Vitamin and Homecare markets. Behind their success lies not only a highly dedicated and experienced workforce but also an enviable range of machinery encompassing multi colour sheet fed lithographic, reel feed flexographic, rotary screen/letterpress combination. Following a significant recent investment in brand new capital equipment, they now seek to appoint a Business Development Manager to generate new business across the Central Belt and Borders region, promoting their expertise in Flexographic, Lithographic and Digital printing. You will report directly into the Operations Director. Your responsibilities as Business Development Manager will include: Pursuing new business opportunities across Reel, Lithographic, Printing, Labels, Packaging and Brochures Developing relationships with prospective clients Driving sales growth Managing and nurturing existing accounts Managing the sales pipeline efficiently Collaborating closely with production colleagues to ensure effective service delivery As Business Development Manager you will need: A proven track record within print and packaging sales (or) Sales experience gained in the confectionery/drinks market A consistent track record of meeting sales targets Proficiency in the use of CRM systems and/or sales software Rewards & benefits: Basic salary £35000 to £60000 (based on experience) Quarterly performance-related bonus Car allowance (on successful completion of probation) 28 days holiday pa (including bank holidays), rising to 34 days with service Auto-enrolment pension Prospects to Sales Director level To maximise pay/rewards, you must possess all outlined experience, skills, knowledge and experience. Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
Mar 21, 2026
Full time
Our client, established for 130 years, is one of the UK's leading print & packaging specialists, boasting a list of the nation's most recognisable household names among its clients who employ their expertise mainly across the PPE, Vitamin and Homecare markets. Behind their success lies not only a highly dedicated and experienced workforce but also an enviable range of machinery encompassing multi colour sheet fed lithographic, reel feed flexographic, rotary screen/letterpress combination. Following a significant recent investment in brand new capital equipment, they now seek to appoint a Business Development Manager to generate new business across the Central Belt and Borders region, promoting their expertise in Flexographic, Lithographic and Digital printing. You will report directly into the Operations Director. Your responsibilities as Business Development Manager will include: Pursuing new business opportunities across Reel, Lithographic, Printing, Labels, Packaging and Brochures Developing relationships with prospective clients Driving sales growth Managing and nurturing existing accounts Managing the sales pipeline efficiently Collaborating closely with production colleagues to ensure effective service delivery As Business Development Manager you will need: A proven track record within print and packaging sales (or) Sales experience gained in the confectionery/drinks market A consistent track record of meeting sales targets Proficiency in the use of CRM systems and/or sales software Rewards & benefits: Basic salary £35000 to £60000 (based on experience) Quarterly performance-related bonus Car allowance (on successful completion of probation) 28 days holiday pa (including bank holidays), rising to 34 days with service Auto-enrolment pension Prospects to Sales Director level To maximise pay/rewards, you must possess all outlined experience, skills, knowledge and experience. Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
I am delighted to be working with an instantly recognisable accountancy firm in Tunbridge Wells who are recruiting for a Business Tax Manager. Client Details We are delighted to be supporting an instantly recognisable accountancy firm in Tunbridge Wells with their recruitment of a Business Tax Manager. Description Undertake "ad-hoc" consultancy work Drive the delivery of advisory and compliance services on a day to day basis Demonstrate an ability to manage client accounts and relationships Give exceptional client service and be responsible for maintaining regular contact with client team Need to keep up to date technically Budgeting and monitoring compliance fees Liaison with more senior members of the team, including Partners and Directors where required Appraisals/monitor staff performance On the job training/mentoring for junior staff on a one-to-one basis, including technical and procedural matters Dealing with staff questions Ensuring procedures are followed taking account of institute and HMRC guidance, where relevant Ensuring department KPIs are met around billing and recovery targets Reading; internal meetings; internal and external seminars and courses Awareness/interest in what other parts of the firm can do, to encourage cross-referrals Support the team, as required, in any marketing and business development activities Profile Relevant tax experience gained within the profession or industry Technically capable tax adviser who is able to assist in complex client work Exemplary organisational and communication skills Keen to learn more and expand technical knowledge Job Offer £50,000 - £65,000 DOE Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave
Mar 21, 2026
Full time
I am delighted to be working with an instantly recognisable accountancy firm in Tunbridge Wells who are recruiting for a Business Tax Manager. Client Details We are delighted to be supporting an instantly recognisable accountancy firm in Tunbridge Wells with their recruitment of a Business Tax Manager. Description Undertake "ad-hoc" consultancy work Drive the delivery of advisory and compliance services on a day to day basis Demonstrate an ability to manage client accounts and relationships Give exceptional client service and be responsible for maintaining regular contact with client team Need to keep up to date technically Budgeting and monitoring compliance fees Liaison with more senior members of the team, including Partners and Directors where required Appraisals/monitor staff performance On the job training/mentoring for junior staff on a one-to-one basis, including technical and procedural matters Dealing with staff questions Ensuring procedures are followed taking account of institute and HMRC guidance, where relevant Ensuring department KPIs are met around billing and recovery targets Reading; internal meetings; internal and external seminars and courses Awareness/interest in what other parts of the firm can do, to encourage cross-referrals Support the team, as required, in any marketing and business development activities Profile Relevant tax experience gained within the profession or industry Technically capable tax adviser who is able to assist in complex client work Exemplary organisational and communication skills Keen to learn more and expand technical knowledge Job Offer £50,000 - £65,000 DOE Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave
Field Manager - New Connections Location: CatterickContract Type: Full-time, PermanentSalary: Up to £45,000 + Car/Car Allowance + Flexible Benefits Freedom has an exciting opportunity for a Field Manager to support the delivery of New Connections work on behalf of Northern Powergrid. You will play a key role in ensuring the safe, efficient, and high-quality delivery of new electrical connection projects across the region. Some of the key deliverables in this role will include: Oversee day-to-day operations for New Connections works, ensuring delivery to specification, timescales, and budget. Lead and support Supervisors, Planners, Engineers, and Site Operatives, maintaining a high-performance and safety-focused culture. Act as the main operational liaison with Northern Powergrid, supporting client satisfaction and contract performance. Champion safe working practices and ensure compliance with HSQE policies and legal requirements. Manage multiple projects concurrently, from planning through to energisation and handover. Effectively plan and allocate labour, plant, and materials to meet project demands. Monitor performance, track KPIs, and take corrective action where needed. Ensure accurate and timely submission of documentation, RAMS, and as-built drawings. Liaise with local authorities, subcontractors, and external stakeholders to support project delivery. What We're Looking For Essential: Experience in an operational role within cable installation, utilities, or power distribution. Understanding of new connections processes in a regulated environment. Strong leadership and team management skills. Excellent stakeholder and client relationship management. Strong commercial awareness and experience with contract management. IOSH or equivalent Health & Safety qualification. Full UK Driving Licence. Desirable: Experience working on Northern Powergrid contracts. Streetworks knowledge. Project Management qualification (e.g., PRINCE2, APM). Benefits Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us:Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 21, 2026
Full time
Field Manager - New Connections Location: CatterickContract Type: Full-time, PermanentSalary: Up to £45,000 + Car/Car Allowance + Flexible Benefits Freedom has an exciting opportunity for a Field Manager to support the delivery of New Connections work on behalf of Northern Powergrid. You will play a key role in ensuring the safe, efficient, and high-quality delivery of new electrical connection projects across the region. Some of the key deliverables in this role will include: Oversee day-to-day operations for New Connections works, ensuring delivery to specification, timescales, and budget. Lead and support Supervisors, Planners, Engineers, and Site Operatives, maintaining a high-performance and safety-focused culture. Act as the main operational liaison with Northern Powergrid, supporting client satisfaction and contract performance. Champion safe working practices and ensure compliance with HSQE policies and legal requirements. Manage multiple projects concurrently, from planning through to energisation and handover. Effectively plan and allocate labour, plant, and materials to meet project demands. Monitor performance, track KPIs, and take corrective action where needed. Ensure accurate and timely submission of documentation, RAMS, and as-built drawings. Liaise with local authorities, subcontractors, and external stakeholders to support project delivery. What We're Looking For Essential: Experience in an operational role within cable installation, utilities, or power distribution. Understanding of new connections processes in a regulated environment. Strong leadership and team management skills. Excellent stakeholder and client relationship management. Strong commercial awareness and experience with contract management. IOSH or equivalent Health & Safety qualification. Full UK Driving Licence. Desirable: Experience working on Northern Powergrid contracts. Streetworks knowledge. Project Management qualification (e.g., PRINCE2, APM). Benefits Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us:Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
Mar 21, 2026
Seasonal
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
Job Title Sales Support Representative Department B2B Sales Reporting to Sales Operations Manager Contract Type Permanent Working Hours 37.5 Mon-Fri Salary Starting £24784 rising after probation then banded Who are we looking for? Are you looking to kick-start a career or make a move into Administration, Customer Service or Sales? We've got a great opportunity for someone friendly, organised, and ready to learn in a busy Sales Support Team. This is a role that mixes admin tasks with helping our business customers. You'll get hands on experience with business systems, data entry, and customer support, all while working with a supportive team who'll help you learn the ropes. If you're someone who enjoys helping others and is keen to build skills in a fast moving business, this could be the role for you. All you need is a positive attitude, good attention to detail, and the confidence to chat with people - we'll teach you the rest! What does the role involve? In this role, you'll support both our sales team and our corporate customers - helping to keep things running smoothly, while also being a friendly voice when clients need support. You'll be involved in processing orders, keeping records up to date, and helping to solve customer queries in an efficient and professional way. It's a busy, hands on role that's ideal if you like staying organised, working with people, and learning new skills in a fast paced environment. What are the key role responsibilities? Sales Administration: Processing customer orders via email, phone or online chat Use company systems (e.g. Sage200) to enter and manage orders Ensuring orders are processed accurately and with a high level of attention to detail Supporting delivery timelines by managing customer expectations Ensuring all orders are processed within the service level agreements Look for chances to recommend extra products or services Help new clients get set up on our systems Coordinating with other departments, such as finance and operations Support projects for top UK brands like John Lewis, Selfridges, Primark & IKEA Customer Service: Support clients with questions or problems, working with other teams when needed Provide friendly, helpful after sales support Keep customer details up to date in our systems Build strong relationships with customers and team members Share any common issues or useful feedback with the wider team What skills do you need? Good Communicator: Friendly and confident talking to customers and teammates Customer First: Always ready to help and go the extra mile Team Player: Works well with others and supports the team Flexible: Happy to take on different tasks and learn new things Attention to Detail: Careful, organised, and accurate with your work What are the benefits? 23 days annual leave (increases with length of service) plus 8 bank holidays Pension scheme Healthcare cashback plan Free onsite parking with EV charging available Cycle to work scheme Tech scheme Bespoke training & development Free fresh fruit delivered weekly Retail discounts Weekly exercise classes On site gym access A bit about us! As a specialist in eCommerce, sales, warehousing and distribution, we work with some of the biggest UK and international brands. Our mission is simple: to connect people with the brands they love! Voucher Express, is all about making gifting and rewarding easy. We specialise in pre-paid digital and physical gift cards, offering smart, hassle free solutions for retailers, corporate clients and consumers. We also manage CadburyGiftsDirect.co.uk, bringing chocolate lovers the perfect treats for any occasion. With a service first approach, we make sure every experience is smooth, simple, and exactly what our customers need.
Mar 21, 2026
Full time
Job Title Sales Support Representative Department B2B Sales Reporting to Sales Operations Manager Contract Type Permanent Working Hours 37.5 Mon-Fri Salary Starting £24784 rising after probation then banded Who are we looking for? Are you looking to kick-start a career or make a move into Administration, Customer Service or Sales? We've got a great opportunity for someone friendly, organised, and ready to learn in a busy Sales Support Team. This is a role that mixes admin tasks with helping our business customers. You'll get hands on experience with business systems, data entry, and customer support, all while working with a supportive team who'll help you learn the ropes. If you're someone who enjoys helping others and is keen to build skills in a fast moving business, this could be the role for you. All you need is a positive attitude, good attention to detail, and the confidence to chat with people - we'll teach you the rest! What does the role involve? In this role, you'll support both our sales team and our corporate customers - helping to keep things running smoothly, while also being a friendly voice when clients need support. You'll be involved in processing orders, keeping records up to date, and helping to solve customer queries in an efficient and professional way. It's a busy, hands on role that's ideal if you like staying organised, working with people, and learning new skills in a fast paced environment. What are the key role responsibilities? Sales Administration: Processing customer orders via email, phone or online chat Use company systems (e.g. Sage200) to enter and manage orders Ensuring orders are processed accurately and with a high level of attention to detail Supporting delivery timelines by managing customer expectations Ensuring all orders are processed within the service level agreements Look for chances to recommend extra products or services Help new clients get set up on our systems Coordinating with other departments, such as finance and operations Support projects for top UK brands like John Lewis, Selfridges, Primark & IKEA Customer Service: Support clients with questions or problems, working with other teams when needed Provide friendly, helpful after sales support Keep customer details up to date in our systems Build strong relationships with customers and team members Share any common issues or useful feedback with the wider team What skills do you need? Good Communicator: Friendly and confident talking to customers and teammates Customer First: Always ready to help and go the extra mile Team Player: Works well with others and supports the team Flexible: Happy to take on different tasks and learn new things Attention to Detail: Careful, organised, and accurate with your work What are the benefits? 23 days annual leave (increases with length of service) plus 8 bank holidays Pension scheme Healthcare cashback plan Free onsite parking with EV charging available Cycle to work scheme Tech scheme Bespoke training & development Free fresh fruit delivered weekly Retail discounts Weekly exercise classes On site gym access A bit about us! As a specialist in eCommerce, sales, warehousing and distribution, we work with some of the biggest UK and international brands. Our mission is simple: to connect people with the brands they love! Voucher Express, is all about making gifting and rewarding easy. We specialise in pre-paid digital and physical gift cards, offering smart, hassle free solutions for retailers, corporate clients and consumers. We also manage CadburyGiftsDirect.co.uk, bringing chocolate lovers the perfect treats for any occasion. With a service first approach, we make sure every experience is smooth, simple, and exactly what our customers need.
_ Drive Your Future Forward: Join Our Team as a Skilled and Reliable HGV Driver! Working under the guidance of the Transport Manager, you will primarily be responsible for delivery and collection of equipment to and from customer sites. _ What you will do: Safely drive HGV's to transport equipment to and from designated locations including the loading and unloading of the equipment throughout the North and South of Ireland. Conduct pre and post-inspections of equipment in compliance with company policies and regulations. Secure loads properly and safely for transport, adhering to relevant safety standards and procedures. Communicate effectively with the transport department, customers, and colleagues to coordinate deliveries and resolve any issues that may arise. Complete all required documentation accurately and promptly. What you will need: Valid HGV Driver Licence (Category CE) and Driver Qualification Card. Previous experience operating HGV vehicles, preferably in a similar role or industry. Self-motivated with a flexible approach to work. Ability to operate navigation systems and applications. Excellent communication skills and a customer-focused mindset. Ability to work independently and as part of a team in a fast-paced environment. Flexibility to work evenings and weekends on a rotational basis as needed. KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland's leading equipment rental companies. With over 30 years of experience within the industry, our passion remains the same to simply do 'whatever it takes' to deliver quality equipment and services to our customers. We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy. To apply please send a copy of your CV or visit our website to download a copy of our application form. Hours of work: Monday - Thursday 7.30am - 5.00pm & Friday 7.30am - 4.00pm Location: Cookstown Salary: £16.25 per hour plus overtime at time and a half & double time on Sunday We are an equal opportunity employer. Job Types: Full-time, Permanent Pay: £16.25 per hour Benefits: Employee discount Free parking On-site parking Referral programme Store discount Work Location: In person
Mar 21, 2026
Full time
_ Drive Your Future Forward: Join Our Team as a Skilled and Reliable HGV Driver! Working under the guidance of the Transport Manager, you will primarily be responsible for delivery and collection of equipment to and from customer sites. _ What you will do: Safely drive HGV's to transport equipment to and from designated locations including the loading and unloading of the equipment throughout the North and South of Ireland. Conduct pre and post-inspections of equipment in compliance with company policies and regulations. Secure loads properly and safely for transport, adhering to relevant safety standards and procedures. Communicate effectively with the transport department, customers, and colleagues to coordinate deliveries and resolve any issues that may arise. Complete all required documentation accurately and promptly. What you will need: Valid HGV Driver Licence (Category CE) and Driver Qualification Card. Previous experience operating HGV vehicles, preferably in a similar role or industry. Self-motivated with a flexible approach to work. Ability to operate navigation systems and applications. Excellent communication skills and a customer-focused mindset. Ability to work independently and as part of a team in a fast-paced environment. Flexibility to work evenings and weekends on a rotational basis as needed. KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland's leading equipment rental companies. With over 30 years of experience within the industry, our passion remains the same to simply do 'whatever it takes' to deliver quality equipment and services to our customers. We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy. To apply please send a copy of your CV or visit our website to download a copy of our application form. Hours of work: Monday - Thursday 7.30am - 5.00pm & Friday 7.30am - 4.00pm Location: Cookstown Salary: £16.25 per hour plus overtime at time and a half & double time on Sunday We are an equal opportunity employer. Job Types: Full-time, Permanent Pay: £16.25 per hour Benefits: Employee discount Free parking On-site parking Referral programme Store discount Work Location: In person
South East England. Option to Work From Home Job Title: Packaging Graphics Project Manager Salary: £Highly Competitive Salary Location: South East England. Option to Work From Home We have an opportunity for a Project Manager to join a market leader that delivers outstanding packaging solutions to FMCG accounts across the globe. The Project Manager will be a strategic partner to all stakeholders in the graphics packaging process - the go-to person for executing packaging graphics projects. Serving as an advocate for the brand, you will demonstrate the highest level of ability and skill in all project management capacities and will partner with other key stakeholders to ensure client expectations are satisfied or exceeded. RESPONSIBILITIES Full accountability for the packaging project timeline from the point of project inception to plate delivery Work alongside key stakeholders in Marketing, Design, Packaging Development and Print Partners to create and agree the critical path timeline Facilitate open and regular communication between key stakeholders to ensure clear understanding of project objectives Establish the budget for the project and create an estimate encompassing all costs from design to plates Provide reports to key stakeholders to track project milestone timelines and performance to budget Attend the monthly category meeting to communicate any risk to project delivery and to be informed of any changes which may impact the timeline Ensure milestones are kept on task escalating any blocks for resolution to the Artwork Manager. Create and maintain the category activity plan to ensure early visibility of peak volumes and potential clashes Maintain a comprehensive knowledge of your business area so challenges and opportunities may be anticipated or avoided, and solutions can be offered quickly Educate, train and on board all new starters with the correct ways of working Initiate, foster and maintain positive working relationships with both external and internal clients Identify opportunities to drive continuous improvement of the process with the aim of always providing the quickest and most efficient journey to the end goal Lead and participate in Post Implementation Reviews, providing project data to highlight areas of learning or improvement for future Provide agreed KPI data for category on monthly/quarterly basis Manage the Non Conformance process for any internal errors ensuring full investigation and corrective actions are documented and actioned EXPERIENCE Demonstrates excellent communication ability both written and verbal, and strong listening skills Outstanding presentation and customer relationship development skills Productive under pressure and hands on when required. Able to work in a fast-paced, hectic environment Highly adaptable and flexible with the ability to multi task and prioritise. Demonstrates good attention to detail Strong planning and time management skills with the ability to develop and execute plans to final completion Is an effective, mature, self aware leader whose style is calm, strong and tenacious as a given situation requires Leads and initiates best practice change effectively with the client and is flexible and collaborative in all cross functional responsibilities Idea generator with strong analytical, problem solving, critical thinking and innovative solution capabilities Strong collaboration skills, with the ability to work with multiple partners and peers across organisation to achieve project and operational results Ability to deal effectively with difficult customer situations displaying a superior level of client service Proactive approach, hardworking and commercially aware Displays a willingness to learn, develop and improve in knowledge and personal attributes Preferably the candidate is from either an FMCG market or print / packaging industry with change management and process development experience PC literate - Microsoft Office, Adobe Acrobat Experience of industry web-based briefing and approval systems This position has now been filled.
Mar 21, 2026
Full time
South East England. Option to Work From Home Job Title: Packaging Graphics Project Manager Salary: £Highly Competitive Salary Location: South East England. Option to Work From Home We have an opportunity for a Project Manager to join a market leader that delivers outstanding packaging solutions to FMCG accounts across the globe. The Project Manager will be a strategic partner to all stakeholders in the graphics packaging process - the go-to person for executing packaging graphics projects. Serving as an advocate for the brand, you will demonstrate the highest level of ability and skill in all project management capacities and will partner with other key stakeholders to ensure client expectations are satisfied or exceeded. RESPONSIBILITIES Full accountability for the packaging project timeline from the point of project inception to plate delivery Work alongside key stakeholders in Marketing, Design, Packaging Development and Print Partners to create and agree the critical path timeline Facilitate open and regular communication between key stakeholders to ensure clear understanding of project objectives Establish the budget for the project and create an estimate encompassing all costs from design to plates Provide reports to key stakeholders to track project milestone timelines and performance to budget Attend the monthly category meeting to communicate any risk to project delivery and to be informed of any changes which may impact the timeline Ensure milestones are kept on task escalating any blocks for resolution to the Artwork Manager. Create and maintain the category activity plan to ensure early visibility of peak volumes and potential clashes Maintain a comprehensive knowledge of your business area so challenges and opportunities may be anticipated or avoided, and solutions can be offered quickly Educate, train and on board all new starters with the correct ways of working Initiate, foster and maintain positive working relationships with both external and internal clients Identify opportunities to drive continuous improvement of the process with the aim of always providing the quickest and most efficient journey to the end goal Lead and participate in Post Implementation Reviews, providing project data to highlight areas of learning or improvement for future Provide agreed KPI data for category on monthly/quarterly basis Manage the Non Conformance process for any internal errors ensuring full investigation and corrective actions are documented and actioned EXPERIENCE Demonstrates excellent communication ability both written and verbal, and strong listening skills Outstanding presentation and customer relationship development skills Productive under pressure and hands on when required. Able to work in a fast-paced, hectic environment Highly adaptable and flexible with the ability to multi task and prioritise. Demonstrates good attention to detail Strong planning and time management skills with the ability to develop and execute plans to final completion Is an effective, mature, self aware leader whose style is calm, strong and tenacious as a given situation requires Leads and initiates best practice change effectively with the client and is flexible and collaborative in all cross functional responsibilities Idea generator with strong analytical, problem solving, critical thinking and innovative solution capabilities Strong collaboration skills, with the ability to work with multiple partners and peers across organisation to achieve project and operational results Ability to deal effectively with difficult customer situations displaying a superior level of client service Proactive approach, hardworking and commercially aware Displays a willingness to learn, develop and improve in knowledge and personal attributes Preferably the candidate is from either an FMCG market or print / packaging industry with change management and process development experience PC literate - Microsoft Office, Adobe Acrobat Experience of industry web-based briefing and approval systems This position has now been filled.
M&E Installation Project Supervisor £55,000 - £65,000 + Overtime x2 + Van + Bonus + Benefits South London / Surrey / Kent Monday - Friday 7:30-4:30 Do you have experience of leading M&E projects? Are you looking to join a highly successful, rapidly growing business, in a hands-on supervisory role offering overtime, bonuses and future career progression opportunities? This role is working for a rapidly growing, multi-site engineering company, leading a team of installation engineers, covering projects across a range of industrial environments including construction, defence and manufacturing. The company supplies a range of ventilation systems, environmental monitoring systems, water treatment, and much more, to prestigious customers around the UK. Full training on the products will be provided. You will lead and coordinate the installation team, being the go-to senior point of contact on sites, whilst remaining hands on, to cover mechanical and electrical installations, ensuring a smooth project delivery. You will be based out of Kent, however, travel and some overnight stays will be required within the role.This is a great chance to join a respected, rapidly growing company offering clear progression routes, career development and regular overtime to boost your earnings. George Mallett REF - 4600G- The Role: Installation Project Supervisor Leading Engineering Installation projects on site Training, Progression and Career development will be available The Candidate: Building Services , HVAC, M&E or similar background Project Management experience Based within an hour of Aylesford Mechanically / Electrically qualified Elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Project Engineer Manager Supervisor Maintenance Site Install Installation Engineering Construction Manufacturing ECS CSCS Electrician Electrical JIB ECs Gold Card HVAC Industrial Mobile Field Service London Kent Dartford Aylesford Maidstone Orpington London Sevenoaks Swanley Surrey
Mar 21, 2026
Full time
M&E Installation Project Supervisor £55,000 - £65,000 + Overtime x2 + Van + Bonus + Benefits South London / Surrey / Kent Monday - Friday 7:30-4:30 Do you have experience of leading M&E projects? Are you looking to join a highly successful, rapidly growing business, in a hands-on supervisory role offering overtime, bonuses and future career progression opportunities? This role is working for a rapidly growing, multi-site engineering company, leading a team of installation engineers, covering projects across a range of industrial environments including construction, defence and manufacturing. The company supplies a range of ventilation systems, environmental monitoring systems, water treatment, and much more, to prestigious customers around the UK. Full training on the products will be provided. You will lead and coordinate the installation team, being the go-to senior point of contact on sites, whilst remaining hands on, to cover mechanical and electrical installations, ensuring a smooth project delivery. You will be based out of Kent, however, travel and some overnight stays will be required within the role.This is a great chance to join a respected, rapidly growing company offering clear progression routes, career development and regular overtime to boost your earnings. George Mallett REF - 4600G- The Role: Installation Project Supervisor Leading Engineering Installation projects on site Training, Progression and Career development will be available The Candidate: Building Services , HVAC, M&E or similar background Project Management experience Based within an hour of Aylesford Mechanically / Electrically qualified Elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Project Engineer Manager Supervisor Maintenance Site Install Installation Engineering Construction Manufacturing ECS CSCS Electrician Electrical JIB ECs Gold Card HVAC Industrial Mobile Field Service London Kent Dartford Aylesford Maidstone Orpington London Sevenoaks Swanley Surrey
Join Our Team as a Talented Nurse (Band 6) in Cornwell, Dorset & Somerset Are you a passionate Nurse with experience in delivering complex care at home? Do you thrive in a leadership role, guiding and supporting care teams to achieve exceptional client-centred outcomes? If so, we have the perfect opportunity for you! About Us: AtLibertatem, we specialise in providing complex care services for individuals with brain injuries, spinal injuries, and cerebral palsy. Our dedicated team of carers and nursing colleagues deliver compassionate care in the home, ensuring our clients receive the highest quality support. Role Purpose: As a Nurse (Band 6), you will lead the delivery of complex care packages in the Cornwall, Dorset & Somerset Regions. . Your responsibilities will include: Developing personalised care plans in collaboration with service users, families, and healthcare professionals. Conducting holistic nursing assessments and implementing changes to improve client outcomes. Managing and motivating a regional care delivery team, ensuring high standards and compliance. Supporting field-based care workers and nurses through regular supervisions and competency assessments. Reporting on targets and standards, driving service improvements for clients and business development. What You'll Do: Develop Care Plans:Create individualised care plans that are patient-focused, realistic, and achievable. Monitor Outcomes:Proactively guide and implement changes to enhance client and family-centred outcomes. Manage Teams:Oversee the day-to-day operations of the regional care delivery team, ensuring all standards are met. Support Staff:Provide leadership and support to care workers and nurses, fostering a culture of pride in their work. Ensure Compliance:Maintain high standards in documentation and recording systems, ensuring compliance with statutory requirements. Professional Development:Keep your professional skills up to date and undertake necessary training for personal development. Skills and Experience: Community Nursing:Experience in community nursing, particularly with spinal injuries, acquired brain injuries, and cerebral palsy. Paediatric and Adult Care:Comfortable working with both adults and children, with training provided as needed. Professional Registration:Hold a professional nursing registration with no restrictions. Stakeholder Relationships:Ability to build effective relationships with case managers, healthcare professionals, and multidisciplinary teams. Quality Standards:Strong commitment to maintaining quality standards and compliance. IT Proficiency:Proficient in IT skills. Driving Licence:Full driving licence required. On-Call Participation:Willingness to participate in clinical on-call duties. Behaviours: Excellent Communication:Active listener, confident communicator, and responsive to input from others. Inspiring:Demonstrates energy and passion for achieving goals, resilient and positive in the face of challenges. Collaborative:Works effectively with others to achieve common goals, both within immediate teams and with external stakeholders. Flexible:Ability to self-plan and respond to shifting priorities, remaining calm and professional during busy periods. Why Join Us? Impactful Work:Make a real difference in the lives of individuals with complex care needs. Supportive Environment:Work with a dedicated team that values collaboration and excellence. Professional Growth:Opportunities for ongoing training and development to enhance your skills. If you're ready to take on a rewarding and challenging role, apply now to join our team at Libertatem and help us deliver outstanding care within the London region! About Us The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence.Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client's independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.
Mar 21, 2026
Full time
Join Our Team as a Talented Nurse (Band 6) in Cornwell, Dorset & Somerset Are you a passionate Nurse with experience in delivering complex care at home? Do you thrive in a leadership role, guiding and supporting care teams to achieve exceptional client-centred outcomes? If so, we have the perfect opportunity for you! About Us: AtLibertatem, we specialise in providing complex care services for individuals with brain injuries, spinal injuries, and cerebral palsy. Our dedicated team of carers and nursing colleagues deliver compassionate care in the home, ensuring our clients receive the highest quality support. Role Purpose: As a Nurse (Band 6), you will lead the delivery of complex care packages in the Cornwall, Dorset & Somerset Regions. . Your responsibilities will include: Developing personalised care plans in collaboration with service users, families, and healthcare professionals. Conducting holistic nursing assessments and implementing changes to improve client outcomes. Managing and motivating a regional care delivery team, ensuring high standards and compliance. Supporting field-based care workers and nurses through regular supervisions and competency assessments. Reporting on targets and standards, driving service improvements for clients and business development. What You'll Do: Develop Care Plans:Create individualised care plans that are patient-focused, realistic, and achievable. Monitor Outcomes:Proactively guide and implement changes to enhance client and family-centred outcomes. Manage Teams:Oversee the day-to-day operations of the regional care delivery team, ensuring all standards are met. Support Staff:Provide leadership and support to care workers and nurses, fostering a culture of pride in their work. Ensure Compliance:Maintain high standards in documentation and recording systems, ensuring compliance with statutory requirements. Professional Development:Keep your professional skills up to date and undertake necessary training for personal development. Skills and Experience: Community Nursing:Experience in community nursing, particularly with spinal injuries, acquired brain injuries, and cerebral palsy. Paediatric and Adult Care:Comfortable working with both adults and children, with training provided as needed. Professional Registration:Hold a professional nursing registration with no restrictions. Stakeholder Relationships:Ability to build effective relationships with case managers, healthcare professionals, and multidisciplinary teams. Quality Standards:Strong commitment to maintaining quality standards and compliance. IT Proficiency:Proficient in IT skills. Driving Licence:Full driving licence required. On-Call Participation:Willingness to participate in clinical on-call duties. Behaviours: Excellent Communication:Active listener, confident communicator, and responsive to input from others. Inspiring:Demonstrates energy and passion for achieving goals, resilient and positive in the face of challenges. Collaborative:Works effectively with others to achieve common goals, both within immediate teams and with external stakeholders. Flexible:Ability to self-plan and respond to shifting priorities, remaining calm and professional during busy periods. Why Join Us? Impactful Work:Make a real difference in the lives of individuals with complex care needs. Supportive Environment:Work with a dedicated team that values collaboration and excellence. Professional Growth:Opportunities for ongoing training and development to enhance your skills. If you're ready to take on a rewarding and challenging role, apply now to join our team at Libertatem and help us deliver outstanding care within the London region! About Us The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence.Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client's independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.
Production Manager Kidderminster Onsite, general engineering and fabrication Strong starting salary, pension, private healthcare, 25 days holiday. Lead from the Front. Drive Performance. Make an Impact. This is not a sit-back-and-report role. We're looking for a hands-on Production Manager who thrives on the shop floor-someone who identifies inefficiencies, solves problems quickly, and builds teams that consistently deliver. You'll take ownership of production performance, ensuring output, quality, and efficiency targets are achieved, while driving the improvements that move the operation forward. What You'll Be Doing Own the Operation Take control of daily production to ensure targets for output, quality, and delivery are consistently met Maintain flow across the shop floor, removing issues before they impact performance Optimise the use of labour, machinery, and materials Turn Data into Action Use production data and Excel to identify trends, issues, and opportunities Make informed decisions that improve operational performance Monitor capacity, output, and downtime, taking action where needed Drive Continuous Improvement Challenge existing processes to reduce waste and improve efficiency Implement and embed better ways of working across production Maintain a strong presence on the shop floor to identify opportunities Build a High-Performing Team Lead, develop, and motivate production teams Set clear expectations and drive accountability Create a flexible, multi-skilled workforce through training and development Collaborate Across the Business Work closely with Maintenance to maximise equipment uptime Partner with Procurement to manage material risks Lead effective production meetings focused on delivery and improvement Champion Health & Safety Promote a strong safety culture across all production activities Ensure compliance with all policies, procedures, and risk assessments What We're Looking For Proven experience in a Production Manager or similar role within manufacturing Background in steel fabrication or a closely related sector preferred Strong problem-solving mindset with a solutions-focused approach Data-driven, with a working knowledge of Excel Experience with lean manufacturing or continuous improvement practices Hands-on leadership style with strong communication skills Able to operate effectively in a fast-paced environment Why This Role? This is a role where you can make a visible impact-on performance, on processes, and on people. If you enjoy being close to the operation, driving improvement, and leading from the front, this opportunity offers real scope to shape and influence how things are done. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 21, 2026
Full time
Production Manager Kidderminster Onsite, general engineering and fabrication Strong starting salary, pension, private healthcare, 25 days holiday. Lead from the Front. Drive Performance. Make an Impact. This is not a sit-back-and-report role. We're looking for a hands-on Production Manager who thrives on the shop floor-someone who identifies inefficiencies, solves problems quickly, and builds teams that consistently deliver. You'll take ownership of production performance, ensuring output, quality, and efficiency targets are achieved, while driving the improvements that move the operation forward. What You'll Be Doing Own the Operation Take control of daily production to ensure targets for output, quality, and delivery are consistently met Maintain flow across the shop floor, removing issues before they impact performance Optimise the use of labour, machinery, and materials Turn Data into Action Use production data and Excel to identify trends, issues, and opportunities Make informed decisions that improve operational performance Monitor capacity, output, and downtime, taking action where needed Drive Continuous Improvement Challenge existing processes to reduce waste and improve efficiency Implement and embed better ways of working across production Maintain a strong presence on the shop floor to identify opportunities Build a High-Performing Team Lead, develop, and motivate production teams Set clear expectations and drive accountability Create a flexible, multi-skilled workforce through training and development Collaborate Across the Business Work closely with Maintenance to maximise equipment uptime Partner with Procurement to manage material risks Lead effective production meetings focused on delivery and improvement Champion Health & Safety Promote a strong safety culture across all production activities Ensure compliance with all policies, procedures, and risk assessments What We're Looking For Proven experience in a Production Manager or similar role within manufacturing Background in steel fabrication or a closely related sector preferred Strong problem-solving mindset with a solutions-focused approach Data-driven, with a working knowledge of Excel Experience with lean manufacturing or continuous improvement practices Hands-on leadership style with strong communication skills Able to operate effectively in a fast-paced environment Why This Role? This is a role where you can make a visible impact-on performance, on processes, and on people. If you enjoy being close to the operation, driving improvement, and leading from the front, this opportunity offers real scope to shape and influence how things are done. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Mar 21, 2026
Full time
We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
