We're looking for a Site Manager to join our HMP Glasgow team based in Glasgow. Location: HMP Glasgow, Northeast of Glasgow - On site Hours: Full Time - Monday to Friday - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to join one of Scotland's largest ever construction projects. As Site Manager, you'll play a key role in delivering large-scale construction works at HMP Glasgow, a £750M project that will provide a safe, secure, and energy-efficient facility. You'll be working on a flagship project that utilises cutting-edge Modern Methods of Construction, helping to create a modern, rehabilitation-focused facility to replace Glasgow's ageing Barlinnie prison. What will you be responsible for? As a Senior Site Manager, you'll be working within the HMP Glasgow team, supporting them in the safe delivery of roofing packages across the campus. Your day to day will include: Managing and directing subcontractor partners to safely deliver roofing packages across multiple high-value buildings Ensuring quality standards are maintained through effective supervision of subcontractors and staff on site Coordinating site logistics, including the movement of plant and labour, whilst maintaining safety at all times Managing collaboration between roofing subcontractors and MEP teams to ensure safe installation of air handling units and roof-based services Reviewing Risk Assessments and Method Statements to ensure safe and appropriate working methods What are we looking for? This role of Senior Site Manager is great for you if: You have previous experience in a management role within a large construction environment You possess a strong technical understanding of building construction, particularly large commercial roofing installations You hold relevant construction qualifications (HND/Degree/SVQ or Technical Trade) and SMSTS 5 Day Certification You have excellent communication skills and can work effectively with a wide range of stakeholders You're passionate about health and safety and have the confidence to speak up to ensure protocols and best practice are followed Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for a Site Manager to join our HMP Glasgow team based in Glasgow. Location: HMP Glasgow, Northeast of Glasgow - On site Hours: Full Time - Monday to Friday - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to join one of Scotland's largest ever construction projects. As Site Manager, you'll play a key role in delivering large-scale construction works at HMP Glasgow, a £750M project that will provide a safe, secure, and energy-efficient facility. You'll be working on a flagship project that utilises cutting-edge Modern Methods of Construction, helping to create a modern, rehabilitation-focused facility to replace Glasgow's ageing Barlinnie prison. What will you be responsible for? As a Senior Site Manager, you'll be working within the HMP Glasgow team, supporting them in the safe delivery of roofing packages across the campus. Your day to day will include: Managing and directing subcontractor partners to safely deliver roofing packages across multiple high-value buildings Ensuring quality standards are maintained through effective supervision of subcontractors and staff on site Coordinating site logistics, including the movement of plant and labour, whilst maintaining safety at all times Managing collaboration between roofing subcontractors and MEP teams to ensure safe installation of air handling units and roof-based services Reviewing Risk Assessments and Method Statements to ensure safe and appropriate working methods What are we looking for? This role of Senior Site Manager is great for you if: You have previous experience in a management role within a large construction environment You possess a strong technical understanding of building construction, particularly large commercial roofing installations You hold relevant construction qualifications (HND/Degree/SVQ or Technical Trade) and SMSTS 5 Day Certification You have excellent communication skills and can work effectively with a wide range of stakeholders You're passionate about health and safety and have the confidence to speak up to ensure protocols and best practice are followed Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
We're looking for a Contract Manager to join our team. Location: Basingstoke with travel required Hours: Full-time 40 hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Contract Manager, you'll play a vital role in ensuring the smooth delivery of services across a specified area of the customer's estate. You'll be responsible for managing engineers, maintaining asset accuracy , and driving performance improvements whilst building strong relationships with clients and stakeholders . This is an excellent opportunity for someone passionate about service excellence and team development . What will you be responsible for? As a Contract Manager, you'll be working within the team, supporting them in delivering exceptional hard services across the estate. Your day to day will include: Ensuring the asset base is accurate and maintained within the required CAFM system Developing and supporting engineers to ensure they have the correct skill set for reactive and planned preventative tasks Managing the planned preventative maintenance schedule to maintain optimum performance Acting as the first point of contact for staff matters, including absence management and performance conversations Monitoring and improving KPIs, understanding key influencing factors and leading continuous improvement initiatives What are we looking for? This role of Contract Manager is great for you if: You have a recognised professional NVQ qualification and minimum 5 years' experience in hard services You possess excellent communication and interpersonal skills with a talent for building strong relationships You're motivated, self-driven, and have a genuine passion for customer service excellence You're a collaborative team player who can work flexibly and help deliver quality commercial services You hold a Full driving licence and relevant health and safety qualifications (IOSH/NEBOSH) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for a Contract Manager to join our team. Location: Basingstoke with travel required Hours: Full-time 40 hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Contract Manager, you'll play a vital role in ensuring the smooth delivery of services across a specified area of the customer's estate. You'll be responsible for managing engineers, maintaining asset accuracy , and driving performance improvements whilst building strong relationships with clients and stakeholders . This is an excellent opportunity for someone passionate about service excellence and team development . What will you be responsible for? As a Contract Manager, you'll be working within the team, supporting them in delivering exceptional hard services across the estate. Your day to day will include: Ensuring the asset base is accurate and maintained within the required CAFM system Developing and supporting engineers to ensure they have the correct skill set for reactive and planned preventative tasks Managing the planned preventative maintenance schedule to maintain optimum performance Acting as the first point of contact for staff matters, including absence management and performance conversations Monitoring and improving KPIs, understanding key influencing factors and leading continuous improvement initiatives What are we looking for? This role of Contract Manager is great for you if: You have a recognised professional NVQ qualification and minimum 5 years' experience in hard services You possess excellent communication and interpersonal skills with a talent for building strong relationships You're motivated, self-driven, and have a genuine passion for customer service excellence You're a collaborative team player who can work flexibly and help deliver quality commercial services You hold a Full driving licence and relevant health and safety qualifications (IOSH/NEBOSH) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
We're looking for an Assistant Site Manager to join our team based in TBC. Location: Royston, Glasgow - Site Based Hours: 45 per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. As an Assistant Site Manager, you'll play a vital role in supporting the safe and successful delivery of construction activities on site. Working alongside the Project Manager and Senior Site Manager, you'll help coordinate day-to-day operations, ensure quality standards are maintained, and support our subcontractors and site teams to deliver exceptional results. This is a fantastic opportunity to develop your construction management career whilst making a real impact on site. What will you be responsible for? As an Assistant Site Manager, you'll be working within the site team, supporting them in delivering construction projects safely, on time, and to the highest quality standards. Your day to day will include: Managing and coordinating subcontractors across various work packages including groundworks, drainage, structural frame, roofing, and fit-out works Checking work quality against programme schedules, design drawings, and quality standards Reviewing Risk Assessments and Method Statements to ensure safe working practices Conducting toolbox talks and site inductions to maintain compliance with Kier standards Creating and maintaining accurate site reports and documentation in a timely manner What are we looking for? This role of Assistant Site Manager is great for you if: You have experience in a similar role within the construction industry, ideally in a main contracting environment You possess excellent communication skills and can build strong relationships with subcontractors and site teams You demonstrate a sound understanding of safe site operations and quality standards You hold relevant construction qualifications (HND/Degree/SVQ or Technical Trade) along with SMSTS, CSCS Card, and First Aid certification You're solution-focused and can respond effectively to site challenges whilst keeping your Project Manager informed Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for an Assistant Site Manager to join our team based in TBC. Location: Royston, Glasgow - Site Based Hours: 45 per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. As an Assistant Site Manager, you'll play a vital role in supporting the safe and successful delivery of construction activities on site. Working alongside the Project Manager and Senior Site Manager, you'll help coordinate day-to-day operations, ensure quality standards are maintained, and support our subcontractors and site teams to deliver exceptional results. This is a fantastic opportunity to develop your construction management career whilst making a real impact on site. What will you be responsible for? As an Assistant Site Manager, you'll be working within the site team, supporting them in delivering construction projects safely, on time, and to the highest quality standards. Your day to day will include: Managing and coordinating subcontractors across various work packages including groundworks, drainage, structural frame, roofing, and fit-out works Checking work quality against programme schedules, design drawings, and quality standards Reviewing Risk Assessments and Method Statements to ensure safe working practices Conducting toolbox talks and site inductions to maintain compliance with Kier standards Creating and maintaining accurate site reports and documentation in a timely manner What are we looking for? This role of Assistant Site Manager is great for you if: You have experience in a similar role within the construction industry, ideally in a main contracting environment You possess excellent communication skills and can build strong relationships with subcontractors and site teams You demonstrate a sound understanding of safe site operations and quality standards You hold relevant construction qualifications (HND/Degree/SVQ or Technical Trade) along with SMSTS, CSCS Card, and First Aid certification You're solution-focused and can respond effectively to site challenges whilst keeping your Project Manager informed Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
Service Delivery Manager Community Complex Care Location: Wirral, Merseyside Salary: £35,000 - £40,000 Full-Time Are you a compassionate and experienced leader looking to make a real difference? Our client is seeking a Service Delivery Manager / Registered Manager to oversee community homes supporting individuals with complex needs, autism, mental health challenges, and clinical care click apply for full job details
May 07, 2026
Full time
Service Delivery Manager Community Complex Care Location: Wirral, Merseyside Salary: £35,000 - £40,000 Full-Time Are you a compassionate and experienced leader looking to make a real difference? Our client is seeking a Service Delivery Manager / Registered Manager to oversee community homes supporting individuals with complex needs, autism, mental health challenges, and clinical care click apply for full job details
We're looking for a Contract Manager to join our team. Location: Basingstoke with travel required Hours: Full-time 40 hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Contract Manager, you'll play a vital role in ensuring the smooth delivery of services across a specified area of the customer's estate. You'll be responsible for managing engineers, maintaining asset accuracy , and driving performance improvements whilst building strong relationships with clients and stakeholders . This is an excellent opportunity for someone passionate about service excellence and team development . What will you be responsible for? As a Contract Manager, you'll be working within the team, supporting them in delivering exceptional hard services across the estate. Your day to day will include: Ensuring the asset base is accurate and maintained within the required CAFM system Developing and supporting engineers to ensure they have the correct skill set for reactive and planned preventative tasks Managing the planned preventative maintenance schedule to maintain optimum performance Acting as the first point of contact for staff matters, including absence management and performance conversations Monitoring and improving KPIs, understanding key influencing factors and leading continuous improvement initiatives What are we looking for? This role of Contract Manager is great for you if: You have a recognised professional NVQ qualification and minimum 5 years' experience in hard services You possess excellent communication and interpersonal skills with a talent for building strong relationships You're motivated, self-driven, and have a genuine passion for customer service excellence You're a collaborative team player who can work flexibly and help deliver quality commercial services You hold a Full driving licence and relevant health and safety qualifications (IOSH/NEBOSH) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for a Contract Manager to join our team. Location: Basingstoke with travel required Hours: Full-time 40 hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Contract Manager, you'll play a vital role in ensuring the smooth delivery of services across a specified area of the customer's estate. You'll be responsible for managing engineers, maintaining asset accuracy , and driving performance improvements whilst building strong relationships with clients and stakeholders . This is an excellent opportunity for someone passionate about service excellence and team development . What will you be responsible for? As a Contract Manager, you'll be working within the team, supporting them in delivering exceptional hard services across the estate. Your day to day will include: Ensuring the asset base is accurate and maintained within the required CAFM system Developing and supporting engineers to ensure they have the correct skill set for reactive and planned preventative tasks Managing the planned preventative maintenance schedule to maintain optimum performance Acting as the first point of contact for staff matters, including absence management and performance conversations Monitoring and improving KPIs, understanding key influencing factors and leading continuous improvement initiatives What are we looking for? This role of Contract Manager is great for you if: You have a recognised professional NVQ qualification and minimum 5 years' experience in hard services You possess excellent communication and interpersonal skills with a talent for building strong relationships You're motivated, self-driven, and have a genuine passion for customer service excellence You're a collaborative team player who can work flexibly and help deliver quality commercial services You hold a Full driving licence and relevant health and safety qualifications (IOSH/NEBOSH) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
We're looking for a Works Manager to join our Severn Trent team based in Warton, Tamworth. Location: Warton, Tamworth Hours: 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to work on a £12m framework scheme as part of the AMP8 programme for Severn Trent. You'll oversee on-site operations and ensure the safe, efficient, and timely delivery of construction activities. The project includes a diverse range of civil and infrastructure works, comprising the construction of oxyboxes, PST, and inlet works, alongside site-wide ducting, mechanical and electrical installations, and the delivery of a new service road. You'll be the key link between site teams, subcontractors, and senior management, ensuring that works are delivered to specification, quality standards, and programme requirements. What will you be responsible for? As a Works Manager, you'll be working within the construction delivery team, supporting them in delivering high-quality infrastructure projects safely and efficiently. Your day to day will include: Planning, coordinating, and overseeing site works to ensure safe, timely, and cost-efficient delivery in accordance with project plans, design drawings, and specifications Managing the construction team, including General Foremen, Foremen, and Site Supervisors, whilst providing health and safety leadership Advising on short and medium-term programmes to ensure timely and economical completion Building and maintaining effective relationships with clients and stakeholders to protect and enhance the company's reputation Ensuring compliance with all project documentation, environmental goals, and health and safety requirements What are we looking for? This role of Works Manager is great for you if: You hold an HNC (Construction related) or Level 6 NVQ Construction Site Management You have demonstrable knowledge and practical experience of site construction management of staff, operatives , and subcontractors within regulated sectors You hold a Gold Supervisors or Black Managers Construction Skills Certification Scheme (CSCS) card You have completed Site Manager Safety Training Scheme (SMSTS) You hold a full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here . There's never been a better time to get involved, register your interest today and take the first step towards a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for a Works Manager to join our Severn Trent team based in Warton, Tamworth. Location: Warton, Tamworth Hours: 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to work on a £12m framework scheme as part of the AMP8 programme for Severn Trent. You'll oversee on-site operations and ensure the safe, efficient, and timely delivery of construction activities. The project includes a diverse range of civil and infrastructure works, comprising the construction of oxyboxes, PST, and inlet works, alongside site-wide ducting, mechanical and electrical installations, and the delivery of a new service road. You'll be the key link between site teams, subcontractors, and senior management, ensuring that works are delivered to specification, quality standards, and programme requirements. What will you be responsible for? As a Works Manager, you'll be working within the construction delivery team, supporting them in delivering high-quality infrastructure projects safely and efficiently. Your day to day will include: Planning, coordinating, and overseeing site works to ensure safe, timely, and cost-efficient delivery in accordance with project plans, design drawings, and specifications Managing the construction team, including General Foremen, Foremen, and Site Supervisors, whilst providing health and safety leadership Advising on short and medium-term programmes to ensure timely and economical completion Building and maintaining effective relationships with clients and stakeholders to protect and enhance the company's reputation Ensuring compliance with all project documentation, environmental goals, and health and safety requirements What are we looking for? This role of Works Manager is great for you if: You hold an HNC (Construction related) or Level 6 NVQ Construction Site Management You have demonstrable knowledge and practical experience of site construction management of staff, operatives , and subcontractors within regulated sectors You hold a Gold Supervisors or Black Managers Construction Skills Certification Scheme (CSCS) card You have completed Site Manager Safety Training Scheme (SMSTS) You hold a full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here . There's never been a better time to get involved, register your interest today and take the first step towards a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold Direction 2030 strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Senior Service Centre Continuous Improvement Manager to join our team in Milton Keynes on a Permanent basis. This role offers a salary of £51,000 - £57,000 with a hybrid working pattern. Leads the strategic design and delivery of service improvement initiatives across the Service Centre teams. Ensure operational processes, systems and customer facing services are regularly evaluated and enhanced. Drive efficiencies, consistency and a high quality experience for customers. Act as a champion for change, and a culture of service excellence and innovation. What you will be doing: Lead the development and implementation of a continuous improvement framework aligned with the organisational strategy and customer needs Analyse operational data, performance metrics and customer feedback to identify areas of inefficiency, risk or inconsistent service Manage improvement projects to ensure they have measurable outcomes (eg efficiency savings, enhanced experience. Facilitate workshops and improvement forums with teams. Engage staff at all levels in process redesign and problem solving. Act as a link with other teams to ensure systems and tools support efficient service delivery What you will need: Demonstrable experience in leading service improvement within a professional services ornmembership organisation environment. In depth knowledge of process improvement methodologies (eg Lean, Six Sigma, Kaizen) and ability to apply them pragmatically. Data analysis and reporting skills to inform decision-making. Stakeholder management and influencing skills, including at senior level. Exceptional people leadership and coaching ability. What you can expect from us We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind: A generous 9% pension Healthcare cash plan Private Medical Insurance Life assurance at 4x your salary 24 days' holiday, and the option to buy or sell extra days Hybrid working Everyday savings through gym discounts, travel loans, and retail perks Enhanced family leave, including up to 6 months on full pay Ongoing wellbeing support, including access to CABA A paid day each year to volunteer for a cause that matters to you It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below. Additional Information We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
May 07, 2026
Full time
At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold Direction 2030 strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Senior Service Centre Continuous Improvement Manager to join our team in Milton Keynes on a Permanent basis. This role offers a salary of £51,000 - £57,000 with a hybrid working pattern. Leads the strategic design and delivery of service improvement initiatives across the Service Centre teams. Ensure operational processes, systems and customer facing services are regularly evaluated and enhanced. Drive efficiencies, consistency and a high quality experience for customers. Act as a champion for change, and a culture of service excellence and innovation. What you will be doing: Lead the development and implementation of a continuous improvement framework aligned with the organisational strategy and customer needs Analyse operational data, performance metrics and customer feedback to identify areas of inefficiency, risk or inconsistent service Manage improvement projects to ensure they have measurable outcomes (eg efficiency savings, enhanced experience. Facilitate workshops and improvement forums with teams. Engage staff at all levels in process redesign and problem solving. Act as a link with other teams to ensure systems and tools support efficient service delivery What you will need: Demonstrable experience in leading service improvement within a professional services ornmembership organisation environment. In depth knowledge of process improvement methodologies (eg Lean, Six Sigma, Kaizen) and ability to apply them pragmatically. Data analysis and reporting skills to inform decision-making. Stakeholder management and influencing skills, including at senior level. Exceptional people leadership and coaching ability. What you can expect from us We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind: A generous 9% pension Healthcare cash plan Private Medical Insurance Life assurance at 4x your salary 24 days' holiday, and the option to buy or sell extra days Hybrid working Everyday savings through gym discounts, travel loans, and retail perks Enhanced family leave, including up to 6 months on full pay Ongoing wellbeing support, including access to CABA A paid day each year to volunteer for a cause that matters to you It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below. Additional Information We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
We're looking for a Contract Manager to join our team. Location: Basingstoke with travel required Hours: Full-time 40 hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Contract Manager, you'll play a vital role in ensuring the smooth delivery of services across a specified area of the customer's estate. You'll be responsible for managing engineers, maintaining asset accuracy , and driving performance improvements whilst building strong relationships with clients and stakeholders . This is an excellent opportunity for someone passionate about service excellence and team development . What will you be responsible for? As a Contract Manager, you'll be working within the team, supporting them in delivering exceptional hard services across the estate. Your day to day will include: Ensuring the asset base is accurate and maintained within the required CAFM system Developing and supporting engineers to ensure they have the correct skill set for reactive and planned preventative tasks Managing the planned preventative maintenance schedule to maintain optimum performance Acting as the first point of contact for staff matters, including absence management and performance conversations Monitoring and improving KPIs, understanding key influencing factors and leading continuous improvement initiatives What are we looking for? This role of Contract Manager is great for you if: You have a recognised professional NVQ qualification and minimum 5 years' experience in hard services You possess excellent communication and interpersonal skills with a talent for building strong relationships You're motivated, self-driven, and have a genuine passion for customer service excellence You're a collaborative team player who can work flexibly and help deliver quality commercial services You hold a Full driving licence and relevant health and safety qualifications (IOSH/NEBOSH) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for a Contract Manager to join our team. Location: Basingstoke with travel required Hours: Full-time 40 hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Contract Manager, you'll play a vital role in ensuring the smooth delivery of services across a specified area of the customer's estate. You'll be responsible for managing engineers, maintaining asset accuracy , and driving performance improvements whilst building strong relationships with clients and stakeholders . This is an excellent opportunity for someone passionate about service excellence and team development . What will you be responsible for? As a Contract Manager, you'll be working within the team, supporting them in delivering exceptional hard services across the estate. Your day to day will include: Ensuring the asset base is accurate and maintained within the required CAFM system Developing and supporting engineers to ensure they have the correct skill set for reactive and planned preventative tasks Managing the planned preventative maintenance schedule to maintain optimum performance Acting as the first point of contact for staff matters, including absence management and performance conversations Monitoring and improving KPIs, understanding key influencing factors and leading continuous improvement initiatives What are we looking for? This role of Contract Manager is great for you if: You have a recognised professional NVQ qualification and minimum 5 years' experience in hard services You possess excellent communication and interpersonal skills with a talent for building strong relationships You're motivated, self-driven, and have a genuine passion for customer service excellence You're a collaborative team player who can work flexibly and help deliver quality commercial services You hold a Full driving licence and relevant health and safety qualifications (IOSH/NEBOSH) Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
May 07, 2026
Full time
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
Senior Client Programme Manager (FTC) A leading professional services firm is seeking a Senior Client Programme Manager to join its Client Development team on a fixed-term contract. This is a high-impact role focused on embedding a culture of client excellence and strengthening strategic relationships across the business. Reporting to the Head of Client Development & Relationships, the successful candidate will lead on key client programmes, including account management, client listening, intermediary relationships, and alumni initiatives. The role combines strategic oversight with hands-on delivery, partnering closely with senior stakeholders to drive growth and enhance client experience. Key responsibilities: Lead and evolve client listening programmes, ensuring feedback drives actionable insights Develop and implement best-practice frameworks for client targeting and key account management Oversee strategic account planning to increase client engagement and revenue growth Support and advise partners on managing client relationships and maximising opportunities Drive intermediary and alumni programmes to strengthen referral networks Champion effective use of CRM systems and client data to inform decision-making Deliver reporting, insights, and presentations to senior stakeholders and committees Line manage and develop team members within the client development function About you: Proven experience managing key client or account programmes within professional services Strong track record of advising senior stakeholders and influencing at all levels Experience designing and implementing client relationship and account management frameworks Commercially minded, with strong analytical and reporting skills Highly organised, able to manage multiple projects and drive process improvements Confident communicator with excellent written and presentation skills Deep understanding of CRM systems and client data strategy This is an excellent opportunity for an experienced client development professional to shape and deliver strategic programmes in a collaborative, high-performing environment, with direct exposure to senior leadership and key client relationships. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
May 07, 2026
Contractor
Senior Client Programme Manager (FTC) A leading professional services firm is seeking a Senior Client Programme Manager to join its Client Development team on a fixed-term contract. This is a high-impact role focused on embedding a culture of client excellence and strengthening strategic relationships across the business. Reporting to the Head of Client Development & Relationships, the successful candidate will lead on key client programmes, including account management, client listening, intermediary relationships, and alumni initiatives. The role combines strategic oversight with hands-on delivery, partnering closely with senior stakeholders to drive growth and enhance client experience. Key responsibilities: Lead and evolve client listening programmes, ensuring feedback drives actionable insights Develop and implement best-practice frameworks for client targeting and key account management Oversee strategic account planning to increase client engagement and revenue growth Support and advise partners on managing client relationships and maximising opportunities Drive intermediary and alumni programmes to strengthen referral networks Champion effective use of CRM systems and client data to inform decision-making Deliver reporting, insights, and presentations to senior stakeholders and committees Line manage and develop team members within the client development function About you: Proven experience managing key client or account programmes within professional services Strong track record of advising senior stakeholders and influencing at all levels Experience designing and implementing client relationship and account management frameworks Commercially minded, with strong analytical and reporting skills Highly organised, able to manage multiple projects and drive process improvements Confident communicator with excellent written and presentation skills Deep understanding of CRM systems and client data strategy This is an excellent opportunity for an experienced client development professional to shape and deliver strategic programmes in a collaborative, high-performing environment, with direct exposure to senior leadership and key client relationships. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Cambridge Education Group
Cambridge, Cambridgeshire
CRM & Marketing Automation Specialist We are currently looking for a new CRM & Marketing Automation Specialist to join our Marketing team at Cambridge Education Group. The role is on a full-time, permanent basis with the location in Cambridge, United Kingdom. We operate on a hybrid work pattern where 3 days per week can be worked from home. As a member of the CEG Online Content and Communications team, reporting to the CRM Marketing Manager, the CRM & MKT Automation Specialist s primary responsibilities are to effectively coordinate and support marketing automation initiatives, and the delivery of multi-channel campaigns within CEG-Online s Partner Databases, managed by the CRM MKT Manager. This includes helping to develop marketing strategies for specific target audiences, evaluating campaign performance, ensuring data integrity, and assisting with the development and maintenance of the CRM and wider Sales/Marketing infrastructure. Key responsibilities as a CRM & Marketing Automation Specialist: Help create, manage, and develop trigger email campaigns throughout the customer s lifecycle to maximise revenue and to deliver the best customer experience based on their behaviour and preferences across all CEG Online partners. Carry out segmentation of the database to implement remarketing strategies, cross/down/up sale and geo- and product personalised communications that will help promote down funnel progression from the existing lead database that turn into revenue. Help setup workflows within HubSpot for lead routing, lead nurturing, re-engagement, down-sell, upsell campaigns across all brands/courses (where applicable). Work in alignment with the CRM MKT Manager to produce weekly, mid intake and end of intake assessments and reporting on campaigns progress and effectiveness against goals (KPI s) to the Director of Content and Communications and to other areas of the business, when required, while mitigating problems that may hurt email deliverability and that increase customer engagement and conversion. Manage dynamic email templates using HTML. Help develop documentation and road maps for processes, A/B tests and campaigns. Ensure the integrity of the data is preserved by working in alignment with the CRM MKT Manager. Key experiences and skills we will be looking for: Extensive knowledge and experience of digital marketing. Proven Database Marketing and Marketing Automation experience including creating marketing lists, creating waterfalls & audit reports. Experience reading business requirements documents and translating defined requirements into detailed, field specific data pulls and execute code for list execution. Experience includes campaign execution, reporting, including the design of experiments (A/B testing), its construction, measurement, and tracking. Experience of managing projects involving integration across systems and re-engineering business processes. Proficient in the usage of marketing automation systems (for eg HubSpot, Zoho, Dynamics, Marketo, Eloqua, Salesforce. CEG Online uses both HubSpot and Zoho) Please see the included job description for full list of role responsibilities, experience and skills. Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. What does Cambridge Education Group do? We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required. Whether students choose to study at one of our centres with ONCAMPUS or Castel or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do. Benefits Private Medical Insurance Hybrid Working Life Assurance cover Perkbox (includes hundreds of discounts) Salary sacrifice Car Leasing Scheme from Tusker Salary sacrifice Cycle to Work scheme Salary sacrifice Technology Purchasing Scheme Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions Discounted rates on Master s degrees with CEG Digital Partner Universities (25% off) Social committee who organise social events across the Company Pension Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions. Holiday Enhanced holiday of 25 days plus U.K bank Holidays. CRM & Marketing Automation Specialist application closing date - 14/05/2026
May 07, 2026
Full time
CRM & Marketing Automation Specialist We are currently looking for a new CRM & Marketing Automation Specialist to join our Marketing team at Cambridge Education Group. The role is on a full-time, permanent basis with the location in Cambridge, United Kingdom. We operate on a hybrid work pattern where 3 days per week can be worked from home. As a member of the CEG Online Content and Communications team, reporting to the CRM Marketing Manager, the CRM & MKT Automation Specialist s primary responsibilities are to effectively coordinate and support marketing automation initiatives, and the delivery of multi-channel campaigns within CEG-Online s Partner Databases, managed by the CRM MKT Manager. This includes helping to develop marketing strategies for specific target audiences, evaluating campaign performance, ensuring data integrity, and assisting with the development and maintenance of the CRM and wider Sales/Marketing infrastructure. Key responsibilities as a CRM & Marketing Automation Specialist: Help create, manage, and develop trigger email campaigns throughout the customer s lifecycle to maximise revenue and to deliver the best customer experience based on their behaviour and preferences across all CEG Online partners. Carry out segmentation of the database to implement remarketing strategies, cross/down/up sale and geo- and product personalised communications that will help promote down funnel progression from the existing lead database that turn into revenue. Help setup workflows within HubSpot for lead routing, lead nurturing, re-engagement, down-sell, upsell campaigns across all brands/courses (where applicable). Work in alignment with the CRM MKT Manager to produce weekly, mid intake and end of intake assessments and reporting on campaigns progress and effectiveness against goals (KPI s) to the Director of Content and Communications and to other areas of the business, when required, while mitigating problems that may hurt email deliverability and that increase customer engagement and conversion. Manage dynamic email templates using HTML. Help develop documentation and road maps for processes, A/B tests and campaigns. Ensure the integrity of the data is preserved by working in alignment with the CRM MKT Manager. Key experiences and skills we will be looking for: Extensive knowledge and experience of digital marketing. Proven Database Marketing and Marketing Automation experience including creating marketing lists, creating waterfalls & audit reports. Experience reading business requirements documents and translating defined requirements into detailed, field specific data pulls and execute code for list execution. Experience includes campaign execution, reporting, including the design of experiments (A/B testing), its construction, measurement, and tracking. Experience of managing projects involving integration across systems and re-engineering business processes. Proficient in the usage of marketing automation systems (for eg HubSpot, Zoho, Dynamics, Marketo, Eloqua, Salesforce. CEG Online uses both HubSpot and Zoho) Please see the included job description for full list of role responsibilities, experience and skills. Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. What does Cambridge Education Group do? We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required. Whether students choose to study at one of our centres with ONCAMPUS or Castel or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do. Benefits Private Medical Insurance Hybrid Working Life Assurance cover Perkbox (includes hundreds of discounts) Salary sacrifice Car Leasing Scheme from Tusker Salary sacrifice Cycle to Work scheme Salary sacrifice Technology Purchasing Scheme Employee Assistance Program (EAP) giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions Discounted rates on Master s degrees with CEG Digital Partner Universities (25% off) Social committee who organise social events across the Company Pension Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions. Holiday Enhanced holiday of 25 days plus U.K bank Holidays. CRM & Marketing Automation Specialist application closing date - 14/05/2026
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 07, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are looking for a dynamic, enthusiastic and forward-thinking Capital Project Manager to oversee the management and development of the school estate. Reporting to the Head of Estates and Projects and working with the estates team, you will be responsible for delivering the capital developments across the estate, including a focus on new schools, sustainability projects and efficiency standards. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Managing SCA project priorities, budgets and delivery from inception to end of defects Managing the opening and delivery of new free schools with the DfE, design teams and local authorities Managing and supporting estate condition, maintenance and asset management Managing capital elements of academy conversion projects Planning, procuring and delivering high quality estate and project services Managing and monitoring external technical advisors Managing health & safety across all project lifecycles Managing third party suppliers and consultants Managing consultations, admissions, branding, marketing, FF&E and uniforms for new schools Providing professional property services and ensuring compliance with legislation and regulations Assisting with estate related policies, procedures and statutory frameworks Contributing to capital fund prioritisation and overseeing capital projects Assisting in developing a carbon reduction strategy Managing and supporting key building programmes and reporting to senior leaders Contributing to monthly project performance reports WHAT WE ARE LOOKING FOR We would like to hear from you if you have: A relevant undergraduate degree or equivalent experience in a project management environment Evidence of continued professional development Project management experience within education, not-for-profit or public sector Experience of coordinating projects in complex and challenging environments Demonstrable successful delivery of project outputs to required time, quality and cost The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making Proven and well-developed interpersonal skills, including excellent written and spoken communication Good administrative, finance and organisational skills Good working knowledge of Microsoft Office 365 applications, including strong Excel skills The ability to work independently and flexibly with your own initiative on various ongoing projects A professional working ethic and a commitment to high standards The ability to ensure that confidentiality is always maintained The ability to upskill oneself with new areas of expertise For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
May 07, 2026
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are looking for a dynamic, enthusiastic and forward-thinking Capital Project Manager to oversee the management and development of the school estate. Reporting to the Head of Estates and Projects and working with the estates team, you will be responsible for delivering the capital developments across the estate, including a focus on new schools, sustainability projects and efficiency standards. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Managing SCA project priorities, budgets and delivery from inception to end of defects Managing the opening and delivery of new free schools with the DfE, design teams and local authorities Managing and supporting estate condition, maintenance and asset management Managing capital elements of academy conversion projects Planning, procuring and delivering high quality estate and project services Managing and monitoring external technical advisors Managing health & safety across all project lifecycles Managing third party suppliers and consultants Managing consultations, admissions, branding, marketing, FF&E and uniforms for new schools Providing professional property services and ensuring compliance with legislation and regulations Assisting with estate related policies, procedures and statutory frameworks Contributing to capital fund prioritisation and overseeing capital projects Assisting in developing a carbon reduction strategy Managing and supporting key building programmes and reporting to senior leaders Contributing to monthly project performance reports WHAT WE ARE LOOKING FOR We would like to hear from you if you have: A relevant undergraduate degree or equivalent experience in a project management environment Evidence of continued professional development Project management experience within education, not-for-profit or public sector Experience of coordinating projects in complex and challenging environments Demonstrable successful delivery of project outputs to required time, quality and cost The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making Proven and well-developed interpersonal skills, including excellent written and spoken communication Good administrative, finance and organisational skills Good working knowledge of Microsoft Office 365 applications, including strong Excel skills The ability to work independently and flexibly with your own initiative on various ongoing projects A professional working ethic and a commitment to high standards The ability to ensure that confidentiality is always maintained The ability to upskill oneself with new areas of expertise For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
JDR - Just Dynamic Recruitment
Mansfield, Nottinghamshire
Customer Service / Account Manager - Mansfield Location: Mansfield - Fully Office Based Hours: Monday-Friday, 9am-5pm Salary: 26,227 - 28,000 DOE Contract: Permanent JDR Recruitment are delighted to be supporting a growing business in Mansfield with the recruitment of a Customer Service / Account Manager to join their established team. This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional customer service and working in a fast-paced commercial environment where attention to detail really matters. This role would suit candidates from an account management, sales support, customer service or internal sales background who are looking for a long-term opportunity within a supportive and growing business. The Role You will be responsible for managing and developing an existing portfolio of customer accounts, ensuring clients receive a professional, accurate and consistent service at all times. Duties will include: Managing and developing existing customer accounts Building strong long-term client relationships Identifying upselling and additional business opportunities Preparing quotations, proposals and customer follow-ups Maintaining accurate CRM records and customer information Liaising with internal departments to ensure smooth delivery and fulfilment Providing solutions and adding value to customer accounts Ensuring all communication and documentation is accurate and professional About You: The successful candidate will: Have previous experience within account management, customer service, internal sales or sales support Be highly organised with strong attention to detail Have excellent communication skills, both written and verbal Be confident building long-term customer relationships Have a proactive and commercially aware approach Enjoy working within a collaborative office environment Take ownership of tasks and see them through to completion What's On Offer Competitive salary package Permanent, stable opportunity within a growing business Supportive and collaborative team culture Genuine long-term career development opportunities A varied role where your ideas and contribution are valued This vacancy is being offered on a permanent basis, working directly for our client. Immediate start available. To express an interest, please submit your CV and a member of our team will be in touch to discuss the opportunity further. JDR Recruitment Limited are acting as an employment agency in relation to this vacancy. JDRMansfield We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy.
May 07, 2026
Full time
Customer Service / Account Manager - Mansfield Location: Mansfield - Fully Office Based Hours: Monday-Friday, 9am-5pm Salary: 26,227 - 28,000 DOE Contract: Permanent JDR Recruitment are delighted to be supporting a growing business in Mansfield with the recruitment of a Customer Service / Account Manager to join their established team. This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional customer service and working in a fast-paced commercial environment where attention to detail really matters. This role would suit candidates from an account management, sales support, customer service or internal sales background who are looking for a long-term opportunity within a supportive and growing business. The Role You will be responsible for managing and developing an existing portfolio of customer accounts, ensuring clients receive a professional, accurate and consistent service at all times. Duties will include: Managing and developing existing customer accounts Building strong long-term client relationships Identifying upselling and additional business opportunities Preparing quotations, proposals and customer follow-ups Maintaining accurate CRM records and customer information Liaising with internal departments to ensure smooth delivery and fulfilment Providing solutions and adding value to customer accounts Ensuring all communication and documentation is accurate and professional About You: The successful candidate will: Have previous experience within account management, customer service, internal sales or sales support Be highly organised with strong attention to detail Have excellent communication skills, both written and verbal Be confident building long-term customer relationships Have a proactive and commercially aware approach Enjoy working within a collaborative office environment Take ownership of tasks and see them through to completion What's On Offer Competitive salary package Permanent, stable opportunity within a growing business Supportive and collaborative team culture Genuine long-term career development opportunities A varied role where your ideas and contribution are valued This vacancy is being offered on a permanent basis, working directly for our client. Immediate start available. To express an interest, please submit your CV and a member of our team will be in touch to discuss the opportunity further. JDR Recruitment Limited are acting as an employment agency in relation to this vacancy. JDRMansfield We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 07, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 07, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 07, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 07, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 07, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 07, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
