Overview UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin 2 Other locations: Primary Location Only Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin / Belfast Available for Work Visa Sponsorship: No Business Area: Finance Transformation Contract Type: Full-Time - Permanent The opportunity Our Finance Transformation team delivers globally integrated Finance service offerings to our clients. Our Finance team assists clients in building Finance functions that are business-focused, cost-effective and agile in meeting the needs of all their stakeholders. A growth area for us is Global Business Services, and how technology enables control- supporting companies in either taking their first steps to establish their Global Business Services capability or developing the maturity of existing Finance and GBS organisations. We support our clients across the full lifecycle of the transformation journey, including: Developing a vision, strategy, and operating model Delivering an activity analysis, and creating a business case Crafting an integrated implementation roadmap Guiding location and sourcing model selection Designing and implementing future state processes and technologies (particularly across record-to-report, order-to-cash, procure-to-pay, as well as identifying AI opportunities Overseeing transition to future models Designing and implementing experience-led service management All encompassed by end-to-end programme management Your key responsibilities You will build strong relationships within client organisations, working with them to understand their most critical business problems and priorities, consulting with your EY peers to evaluate, design, and deliver solution options that leverage cutting-edge technologies. You will motivate and manage high-performing diverse teams, aligned to EY's values, delivering exceptional client service and preparing our clients for a digital future. Skills and attributes for Success We are looking for professionals who are great communicators, team players, and relationship builders, with a real desire to learn. Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes. A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of others. You will add measurable value to your clients by delivering work that addresses their biggest challenges and priorities, including the need to: Help clients understand current and emerging Finance and/or GBS trends Lead programme or multiple workstreams, having day to day responsibility for delivery Lead the current-state diagnostic and target operating model work, including facilitating workshops with senior client stakeholders Develop Finance and/or GBS implementation roadmaps, helping clients think about transition strategy Lead design and implementatio n of new processes and organisation structures; being able to identify opportunities for technology Establish best-in-class service management practices and governance structures To qualify for the role, you must have: 8-10 years relevant experience Experience in business development and solution design for Global Business Services Track record of delivering change programmes within a GBS organisation Deep expertise in your chosen market or sector Strong senior client relationships and proven ability to originate and lead major engagements Ideally, you'll also have: A valid and certified professional accounting qualification A background in management consulting or experience leading large-scale services transformation Strong technical problem-solving capability Attention to detail and ability to produce high-quality, visual outputs and insights Excellent facilitation and presentation skills Experience in coaching and developing high-performing teams Experience in the design and implementation of best-in-class Service Management processes (incorporating service management tools and performance management frameworks) Experience facilitating the planning, delivery and management of services, ensuring client requirements and specifications are achieved Understanding or application of relevant technologies such as: Service Management Tools GenAI and Agentic AI Accounting Automation Consolidation and Reporting Tools What we look for Core consulting skills: client management, commercial thinking, problem solving, and facilitation Technical skills: hands-on delivery experience and subject-matter knowledge in Finance transformation and performance improvement Versatility: ability to adapt quickly and contribute in a fast-changing, tech-enabled environment Market / sector knowledge: demonstrable domain expertise relevant to your field What working at EY offers We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: S upport and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Pension Maternity & Paternity leave Discounted health insurance Bike to work Scheme Web Doctor - Free unlimited online GP consultations for you and your family Recognition Awards The purchase of additional annual leave Cash incentives for referrals Hybrid Working Free Gym membership TECH MBA paid by EY Travel Pass Wellness rooms Available in some offices EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you'll discover opportunities to help customise your career journey, so that it's as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process . click apply for full job details
Feb 26, 2026
Full time
Overview UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin 2 Other locations: Primary Location Only Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. UKI Business Consulting - Finance Transformation (Global Business Services), Senior Manager Location: Dublin / Belfast Available for Work Visa Sponsorship: No Business Area: Finance Transformation Contract Type: Full-Time - Permanent The opportunity Our Finance Transformation team delivers globally integrated Finance service offerings to our clients. Our Finance team assists clients in building Finance functions that are business-focused, cost-effective and agile in meeting the needs of all their stakeholders. A growth area for us is Global Business Services, and how technology enables control- supporting companies in either taking their first steps to establish their Global Business Services capability or developing the maturity of existing Finance and GBS organisations. We support our clients across the full lifecycle of the transformation journey, including: Developing a vision, strategy, and operating model Delivering an activity analysis, and creating a business case Crafting an integrated implementation roadmap Guiding location and sourcing model selection Designing and implementing future state processes and technologies (particularly across record-to-report, order-to-cash, procure-to-pay, as well as identifying AI opportunities Overseeing transition to future models Designing and implementing experience-led service management All encompassed by end-to-end programme management Your key responsibilities You will build strong relationships within client organisations, working with them to understand their most critical business problems and priorities, consulting with your EY peers to evaluate, design, and deliver solution options that leverage cutting-edge technologies. You will motivate and manage high-performing diverse teams, aligned to EY's values, delivering exceptional client service and preparing our clients for a digital future. Skills and attributes for Success We are looking for professionals who are great communicators, team players, and relationship builders, with a real desire to learn. Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes. A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of others. You will add measurable value to your clients by delivering work that addresses their biggest challenges and priorities, including the need to: Help clients understand current and emerging Finance and/or GBS trends Lead programme or multiple workstreams, having day to day responsibility for delivery Lead the current-state diagnostic and target operating model work, including facilitating workshops with senior client stakeholders Develop Finance and/or GBS implementation roadmaps, helping clients think about transition strategy Lead design and implementatio n of new processes and organisation structures; being able to identify opportunities for technology Establish best-in-class service management practices and governance structures To qualify for the role, you must have: 8-10 years relevant experience Experience in business development and solution design for Global Business Services Track record of delivering change programmes within a GBS organisation Deep expertise in your chosen market or sector Strong senior client relationships and proven ability to originate and lead major engagements Ideally, you'll also have: A valid and certified professional accounting qualification A background in management consulting or experience leading large-scale services transformation Strong technical problem-solving capability Attention to detail and ability to produce high-quality, visual outputs and insights Excellent facilitation and presentation skills Experience in coaching and developing high-performing teams Experience in the design and implementation of best-in-class Service Management processes (incorporating service management tools and performance management frameworks) Experience facilitating the planning, delivery and management of services, ensuring client requirements and specifications are achieved Understanding or application of relevant technologies such as: Service Management Tools GenAI and Agentic AI Accounting Automation Consolidation and Reporting Tools What we look for Core consulting skills: client management, commercial thinking, problem solving, and facilitation Technical skills: hands-on delivery experience and subject-matter knowledge in Finance transformation and performance improvement Versatility: ability to adapt quickly and contribute in a fast-changing, tech-enabled environment Market / sector knowledge: demonstrable domain expertise relevant to your field What working at EY offers We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: S upport and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Pension Maternity & Paternity leave Discounted health insurance Bike to work Scheme Web Doctor - Free unlimited online GP consultations for you and your family Recognition Awards The purchase of additional annual leave Cash incentives for referrals Hybrid Working Free Gym membership TECH MBA paid by EY Travel Pass Wellness rooms Available in some offices EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you'll discover opportunities to help customise your career journey, so that it's as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process . click apply for full job details
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Food and Beverage Manager to join our team! The Club Room is the hub of our clubs where our members expect quality, healthy meals and exceptional service in a comfortable environment where they can work, relax or socialise with friends and family." As a Clubroom F&B Manager , you will manage a team within our indoor and outdoor operation which will include managing events such as summer BBQs, quiz nights, and other activities! We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Food and Beverage Manager , we are looking for someone who is: A self-motivated" individual "who will take pride in"delivering" great quality food"and exceptional service to our members A strong team player with collaboration skills Has e xperience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Food and Beverage Manager to join our team! The Club Room is the hub of our clubs where our members expect quality, healthy meals and exceptional service in a comfortable environment where they can work, relax or socialise with friends and family." As a Clubroom F&B Manager , you will manage a team within our indoor and outdoor operation which will include managing events such as summer BBQs, quiz nights, and other activities! We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Food and Beverage Manager , we are looking for someone who is: A self-motivated" individual "who will take pride in"delivering" great quality food"and exceptional service to our members A strong team player with collaboration skills Has e xperience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks: Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App: Get paid on demand! Access to our Benefits Suite. About you : As Assistant General Manager, we are looking for someone who: Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management. Passionate about customer service. If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Manager to join our team! Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations are adhered to , maximising member experience. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Operations Manager we are looking for someone who : Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management." P assionate about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Manager to join our team! Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations are adhered to , maximising member experience. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Operations Manager we are looking for someone who : Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management." P assionate about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Manager to join our team! Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations are adhered to , maximising member experience. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Operations Manager we are looking for someone who : Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management." P assionate about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Manager to join our team! Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations are adhered to , maximising member experience. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Operations Manager we are looking for someone who : Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management." P assionate about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Manager to join our team! Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations are adhered to , maximising member experience. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Operations Manager we are looking for someone who : Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management." P assionate about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Manager to join our team! Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations are adhered to , maximising member experience. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Operations Manager we are looking for someone who : Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Experience leading a variety of functions with variable challenges and goals, or across variable depts. Experience of financial planning and management." P assionate about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan click apply for full job details
Feb 26, 2026
Full time
Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan click apply for full job details
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Food and Beverage Manager to join our team! The Club Room is the hub of our clubs where our members expect quality, healthy meals and exceptional service in a comfortable environment where they can work, relax or socialise with friends and family." As a Clubroom F&B Manager , you will manage a team within our indoor and outdoor operation which will include managing events such as summer BBQs, quiz nights, and other activities! We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Food and Beverage Manager , we are looking for someone who is: A self-motivated" individual "who will take pride in"delivering" great quality food"and exceptional service to our members A strong team player with collaboration skills Has e xperience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Feb 26, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Food and Beverage Manager to join our team! The Club Room is the hub of our clubs where our members expect quality, healthy meals and exceptional service in a comfortable environment where they can work, relax or socialise with friends and family." As a Clubroom F&B Manager , you will manage a team within our indoor and outdoor operation which will include managing events such as summer BBQs, quiz nights, and other activities! We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Food and Beverage Manager , we are looking for someone who is: A self-motivated" individual "who will take pride in"delivering" great quality food"and exceptional service to our members A strong team player with collaboration skills Has e xperience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility)." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Job Title: Commercial Administrator Location: Brentwood, Essex Salary: 27,300 per annum including the benefits below, depending on experience Job Type: Permanent, Full-Time (Office based) Who are Windsor Waste Management? Windsor Waste Management is a market leader in the asbestos disposal and hazardous waste management industry. With our expertise, we work with the construction, demolition and related industries across the UK providing storage, collection and disposal solutions for asbestos, hazardous, construction and demolition wastes. Key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. Candidates must own vehicle/drive as office location is not accessible via public transport. Please note the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. About the Role: We are looking for a Commercial Administrator to join our fantastic team. As part of the Sales department, you will support the Client Relationship Managers and Client Relationship Executive by: Producing prompt and accurate quotations for Client Relationship Managers. Establishing and maintaining strong customer relationship to make us the first choice for their waste management requirements. Reviewing Client Relationship Managers' diaries at least a week ahead and support their meeting preparation by providing them with the last 5 quotes, actions from last meeting and any other relevant information requested. Update HubSpot with: customer interaction feedback or intelligence gained from communications with customers; and Client Relationship Managers' & Client Relationship Executive meeting notes Responding to email or telephone enquiries, and support with pricing enquiries from Client Relationship Managers Completion of, or obtaining, customer purchase orders and overseeing the speedy resolution of customer invoice queries Supporting on marketing campaigns when requested by the Commercial Director. Organising the analysis and testing of waste when required. Communicating new customers and work gained to the Customer Service Team to place orders. Carrying out administration duties for Hazibag collections Liaising and build strong relationships with service partners for both sub-contact and Hazibag services and assist with sourcing new partners. Skills & Experience Required: An understanding and/or experience of waste operations is desirable Knowledge and understanding of the asbestos market and/or hazardous waste management, solutions and legislation is desirable A very personable 'can do' attitude A proven ability to maintain focused on client sales delivery. Good interpersonal skills with proven ability to quickly build relationships with clients. Demonstrates initiative and the ability to multi-task. Excellent verbal and written communication skills. Commercially aware and takes pride in the quality and standard of their work. PC literate with good knowledge of IT systems, Microsoft Office suite Benefits: As part of the Windsor family, you will receive: 25 days holiday plus 8 bank holidays Pension Free on-site parking Active company social programme Employee of the month awards NO AGENCIES If you're interested in the role and would like to put yourself forward, please hit APPLY. Candidates with experience or relevant job titles of; Client Services Administrator, Administration Assistant, Admin Support, Commercial Assistant, Admin Support, Business Support and Customer Service may also be considered for this role.
Feb 26, 2026
Full time
Job Title: Commercial Administrator Location: Brentwood, Essex Salary: 27,300 per annum including the benefits below, depending on experience Job Type: Permanent, Full-Time (Office based) Who are Windsor Waste Management? Windsor Waste Management is a market leader in the asbestos disposal and hazardous waste management industry. With our expertise, we work with the construction, demolition and related industries across the UK providing storage, collection and disposal solutions for asbestos, hazardous, construction and demolition wastes. Key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. Candidates must own vehicle/drive as office location is not accessible via public transport. Please note the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. About the Role: We are looking for a Commercial Administrator to join our fantastic team. As part of the Sales department, you will support the Client Relationship Managers and Client Relationship Executive by: Producing prompt and accurate quotations for Client Relationship Managers. Establishing and maintaining strong customer relationship to make us the first choice for their waste management requirements. Reviewing Client Relationship Managers' diaries at least a week ahead and support their meeting preparation by providing them with the last 5 quotes, actions from last meeting and any other relevant information requested. Update HubSpot with: customer interaction feedback or intelligence gained from communications with customers; and Client Relationship Managers' & Client Relationship Executive meeting notes Responding to email or telephone enquiries, and support with pricing enquiries from Client Relationship Managers Completion of, or obtaining, customer purchase orders and overseeing the speedy resolution of customer invoice queries Supporting on marketing campaigns when requested by the Commercial Director. Organising the analysis and testing of waste when required. Communicating new customers and work gained to the Customer Service Team to place orders. Carrying out administration duties for Hazibag collections Liaising and build strong relationships with service partners for both sub-contact and Hazibag services and assist with sourcing new partners. Skills & Experience Required: An understanding and/or experience of waste operations is desirable Knowledge and understanding of the asbestos market and/or hazardous waste management, solutions and legislation is desirable A very personable 'can do' attitude A proven ability to maintain focused on client sales delivery. Good interpersonal skills with proven ability to quickly build relationships with clients. Demonstrates initiative and the ability to multi-task. Excellent verbal and written communication skills. Commercially aware and takes pride in the quality and standard of their work. PC literate with good knowledge of IT systems, Microsoft Office suite Benefits: As part of the Windsor family, you will receive: 25 days holiday plus 8 bank holidays Pension Free on-site parking Active company social programme Employee of the month awards NO AGENCIES If you're interested in the role and would like to put yourself forward, please hit APPLY. Candidates with experience or relevant job titles of; Client Services Administrator, Administration Assistant, Admin Support, Commercial Assistant, Admin Support, Business Support and Customer Service may also be considered for this role.
We are recruiting for a keen Administrator with some level of experiene and a desire to learn to join our busy purchasing team. Supporting the Purchasing Manager the successful candidate will have great attention to detail, good IT skills, the ability to pick up new systems and processes quickly, good numerical skills with excellent written and verbal communication skills. You will be adept at prioritising and organising your work load and maintain a positive attitude under pressure in this fast paced environment Responsibilities to include but not limited to; Raise and expedite purchase orders to meet the demands of the business Communicate via email and phone with suppliers Liaise with suppliers on delivery dates, back orders, shortages and returns Match order confirmations to purchase orders Maintain prices and ordering policies for stock Resolving invoice queries and issues Work closely with internal departments to service the business If you are interested in the role and have the required skills and experience please apply with your CV, if you are shortlisted for the role we will be in touch!
Feb 26, 2026
Full time
We are recruiting for a keen Administrator with some level of experiene and a desire to learn to join our busy purchasing team. Supporting the Purchasing Manager the successful candidate will have great attention to detail, good IT skills, the ability to pick up new systems and processes quickly, good numerical skills with excellent written and verbal communication skills. You will be adept at prioritising and organising your work load and maintain a positive attitude under pressure in this fast paced environment Responsibilities to include but not limited to; Raise and expedite purchase orders to meet the demands of the business Communicate via email and phone with suppliers Liaise with suppliers on delivery dates, back orders, shortages and returns Match order confirmations to purchase orders Maintain prices and ordering policies for stock Resolving invoice queries and issues Work closely with internal departments to service the business If you are interested in the role and have the required skills and experience please apply with your CV, if you are shortlisted for the role we will be in touch!
Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Delivery Manager within their Waste Service on a full-time, temporary basis. Due to the nature of this role, the successful candidate will be required to work on-site full-time for an initial period. The role will be based across Causeway House and Lakes Industrial Park. Role Purpose Responsible for the co-ordination of multiple projects and assisting with their implementation within Operations to support waste service changes, providing clear direction and optimism. Develop, monitor and review scopes of work, schedules and budgets to ensure waste review changes are delivered effectively. Ensure compliance with statutory duties, including Operator s Licence compliance and Health & Safety requirements within the remit of the post. Provide effective communication and regular updates across Waste Services and relevant departments, including senior management. Principal Accountabilities Manage and oversee the provision of high-quality, customer-focused Waste Operations services, ensuring responsiveness to change and adoption of best practice for efficiency and performance. Provide forward-thinking operational leadership, supporting, motivating and developing managers and team leaders, and coordinating effectively with drivers and loaders to ensure cohesive service delivery. Review, interpret and challenge existing processes, researching alternative approaches from other organisations and applying best practice where appropriate. Develop and support all staff, including interdependent service teams, ensuring new services are implemented efficiently and within agreed timelines. Proactively establish project and team linkages, fostering collaboration across departments and stakeholders throughout the review and implementation process. Deliver service improvements through comprehensive review of Waste Management services, ensuring effective and efficient use of resources. Experience & Qualifications Relevant degree or professional qualification. CoTC (desirable). CPC (desirable). Proven experience delivering operational services. Working knowledge of waste services, vehicles and logistics. Experience in project management and process development. Corporate management experience within a comparable organisation. Experience delivering innovative and effective waste and transport initiatives. Willingness to undertake further training (in-house and external) as required. Skills & Knowledge Strong understanding of front-line service delivery focused on excellent customer service and value for money. Ability to lead, motivate and manage change to drive service improvement. Knowledge of Health & Safety legislation. Extensive people management experience. Excellent written, verbal and presentation communication skills. IT proficiency including Word, Excel and PowerPoint. Ability to build and maintain positive working relationships at all levels, including elected members. Strong organisational skills with the ability to manage a heavy and fluctuating workload and meet deadlines. Effective multitasking and time management abilities. Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Feb 26, 2026
Contractor
Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Delivery Manager within their Waste Service on a full-time, temporary basis. Due to the nature of this role, the successful candidate will be required to work on-site full-time for an initial period. The role will be based across Causeway House and Lakes Industrial Park. Role Purpose Responsible for the co-ordination of multiple projects and assisting with their implementation within Operations to support waste service changes, providing clear direction and optimism. Develop, monitor and review scopes of work, schedules and budgets to ensure waste review changes are delivered effectively. Ensure compliance with statutory duties, including Operator s Licence compliance and Health & Safety requirements within the remit of the post. Provide effective communication and regular updates across Waste Services and relevant departments, including senior management. Principal Accountabilities Manage and oversee the provision of high-quality, customer-focused Waste Operations services, ensuring responsiveness to change and adoption of best practice for efficiency and performance. Provide forward-thinking operational leadership, supporting, motivating and developing managers and team leaders, and coordinating effectively with drivers and loaders to ensure cohesive service delivery. Review, interpret and challenge existing processes, researching alternative approaches from other organisations and applying best practice where appropriate. Develop and support all staff, including interdependent service teams, ensuring new services are implemented efficiently and within agreed timelines. Proactively establish project and team linkages, fostering collaboration across departments and stakeholders throughout the review and implementation process. Deliver service improvements through comprehensive review of Waste Management services, ensuring effective and efficient use of resources. Experience & Qualifications Relevant degree or professional qualification. CoTC (desirable). CPC (desirable). Proven experience delivering operational services. Working knowledge of waste services, vehicles and logistics. Experience in project management and process development. Corporate management experience within a comparable organisation. Experience delivering innovative and effective waste and transport initiatives. Willingness to undertake further training (in-house and external) as required. Skills & Knowledge Strong understanding of front-line service delivery focused on excellent customer service and value for money. Ability to lead, motivate and manage change to drive service improvement. Knowledge of Health & Safety legislation. Extensive people management experience. Excellent written, verbal and presentation communication skills. IT proficiency including Word, Excel and PowerPoint. Ability to build and maintain positive working relationships at all levels, including elected members. Strong organisational skills with the ability to manage a heavy and fluctuating workload and meet deadlines. Effective multitasking and time management abilities. Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth click apply for full job details
Feb 26, 2026
Full time
Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth click apply for full job details
We are seeking a highly qualified and motivated Service & Delivery Manager (Operations and Maintenance) to join a growing Design & Build contractor. With a specialism around the renewables sector. The Organisation Our client has built a strong reputation for themselves as one of the main players across LED lighting, Solar PV, heating solutions and EV Charging click apply for full job details
Feb 26, 2026
Full time
We are seeking a highly qualified and motivated Service & Delivery Manager (Operations and Maintenance) to join a growing Design & Build contractor. With a specialism around the renewables sector. The Organisation Our client has built a strong reputation for themselves as one of the main players across LED lighting, Solar PV, heating solutions and EV Charging click apply for full job details
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join our Team in London on a permanent basis. This is a great opportunity for an experienced candidate to join one of our global accounts within the Financial and Professional Services Sector. About the role: The successful candidate will provide leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. The AFM will be responsible for managing the Lead engineer, 2 Workplace coordinators and 2 Receptionists. Key Responsibilities To provide leadership and ensure that contractual commitments are met and exceeded. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure the provision of a healthy and safe working environment in accordance with clients and company health and safety policy and that CBRE services and subcontractors activities adhere to those policies. Play an active role as a change agent driving hospitality led FM through the service delivery model. Ensuring site Health and safety standards are met and a safe working environment is upheld by all teams Working with other operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Person Specification: Education A good basic education is essential English and Maths GCSE A to C grade. Professional trade qualifications, leadership experience Experience Experience working within M&E building maintenance. Demonstrate experience & understanding of current Health & Safety. Demonstrate management experience Skills Good communication skills essential, both verbal and written A level of IT literacy - Word, Excel, Outlook, Client online systems. Report writing. Attributes Smart & presentable. Ability to communicate effectively with clients on behalf of CBRE. Attendance at management and Client meetings as required Undertake additional training as required Flexible, adaptable team player with a positive "can do attitude" Ability to work under pressure and support the team Effective personal time management essential Ability to see the bigger picture and close out problems Leadership Strong supervision capabilities Ability to be self-motivating Ability to motivate and lead a small team Customer Satisfaction A high-level focus on the achievement of total customer satisfaction A high level of flexibility and a positive attitude to innovation and change. Commitment to the ongoing success of the business. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 26, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join our Team in London on a permanent basis. This is a great opportunity for an experienced candidate to join one of our global accounts within the Financial and Professional Services Sector. About the role: The successful candidate will provide leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. The AFM will be responsible for managing the Lead engineer, 2 Workplace coordinators and 2 Receptionists. Key Responsibilities To provide leadership and ensure that contractual commitments are met and exceeded. Ensuring business policies and processes are effectively communicated and implemented within the contract. Ensure the provision of a healthy and safe working environment in accordance with clients and company health and safety policy and that CBRE services and subcontractors activities adhere to those policies. Play an active role as a change agent driving hospitality led FM through the service delivery model. Ensuring site Health and safety standards are met and a safe working environment is upheld by all teams Working with other operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Person Specification: Education A good basic education is essential English and Maths GCSE A to C grade. Professional trade qualifications, leadership experience Experience Experience working within M&E building maintenance. Demonstrate experience & understanding of current Health & Safety. Demonstrate management experience Skills Good communication skills essential, both verbal and written A level of IT literacy - Word, Excel, Outlook, Client online systems. Report writing. Attributes Smart & presentable. Ability to communicate effectively with clients on behalf of CBRE. Attendance at management and Client meetings as required Undertake additional training as required Flexible, adaptable team player with a positive "can do attitude" Ability to work under pressure and support the team Effective personal time management essential Ability to see the bigger picture and close out problems Leadership Strong supervision capabilities Ability to be self-motivating Ability to motivate and lead a small team Customer Satisfaction A high-level focus on the achievement of total customer satisfaction A high level of flexibility and a positive attitude to innovation and change. Commitment to the ongoing success of the business. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
As a CBRE Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional and frictionless environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 26, 2026
Full time
As a CBRE Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional and frictionless environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Title : Senior Property Manager Location: Mostly remote / home based with 1 day per week in the Norwich office Salary: £45,000 £55,000 base (dependent on experience and qualifications) Benefits Home based working with flexible arrangements Car allowance (£5,000 per annum) plus mileage 5 weeks annual leave plus birthday day off 4 wellbeing days per year Uncapped commission scheme linked to new site introductions Private health and dental options Employer and employee pension contribution CPD and professional development support Industry events, conferences, and subscription support Inclusive and collaborative working culture About the Role We are recruiting a Senior Property Manager to provide leadership, compliance oversight, and strategic management across a portfolio of residential blocks and estates. This role is ideal for an experienced block management professional who enjoys working at a senior operational level, supporting complex portfolio requirements, and acting as an escalation point for technical, legislative, and client matters. You will play a key role in ensuring the highest standards of leasehold property management, statutory compliance, and resident service delivery. The position is predominantly home based, with approximately one day per week in the Norwich office and additional travel for site inspections and stakeholder meetings. Key Responsibilities Provide strategic oversight of residential block and estate management operations, ensuring high quality service delivery, legal compliance, and best practice standards. Lead and support building safety and remediation programmes, including cladding remediation activity, Building Safety Act compliance, and engagement with relevant government schemes where applicable. Oversee fire safety and health and safety obligations, including fire risk assessments, EWS1 processes, building safety documentation, and monitoring requirements for higher risk buildings. Review site inspection reports, major works programmes, Section 20 consultations, and long term maintenance planning to ensure statutory and lease compliance. Act as senior escalation point for complex lease interpretation, resident disputes, service charge queries, and tribunal or legal matters. Manage service charge financial performance including budget preparation, forecasting, and long term expenditure planning. Oversee procurement processes, contractor performance, and supply chain governance to ensure quality, compliance, and value for money. Provide mentoring and technical guidance to property management colleagues, promoting continuous professional development and service improvement. Support business development activity by identifying portfolio growth opportunities and representing the business professionally at industry events and networking forums. Maintain accurate property, compliance, and safety records using specialist management systems. What We Are Looking For 3 5 years+ experience in residential leasehold or block management at advanced practitioner or senior property level. Knowledge of landlord and tenant legislation, building safety regulation, cladding remediation requirements, and lease interpretation. Experience managing building safety workflows including fire safety compliance, EWS processes, and remediation programmes. Strong stakeholder management, negotiation, and communication skills at senior level. Ability to manage complex caseloads, competing priorities, and regulatory deadlines. Experience using property management systems such as Qube or similar platforms. Full UK driving licence with willingness to travel for site inspections. Professional qualifications such as TPI, AssocRICS, or progress towards relevant property management accreditation are desirable but not essential.
Feb 26, 2026
Full time
Title : Senior Property Manager Location: Mostly remote / home based with 1 day per week in the Norwich office Salary: £45,000 £55,000 base (dependent on experience and qualifications) Benefits Home based working with flexible arrangements Car allowance (£5,000 per annum) plus mileage 5 weeks annual leave plus birthday day off 4 wellbeing days per year Uncapped commission scheme linked to new site introductions Private health and dental options Employer and employee pension contribution CPD and professional development support Industry events, conferences, and subscription support Inclusive and collaborative working culture About the Role We are recruiting a Senior Property Manager to provide leadership, compliance oversight, and strategic management across a portfolio of residential blocks and estates. This role is ideal for an experienced block management professional who enjoys working at a senior operational level, supporting complex portfolio requirements, and acting as an escalation point for technical, legislative, and client matters. You will play a key role in ensuring the highest standards of leasehold property management, statutory compliance, and resident service delivery. The position is predominantly home based, with approximately one day per week in the Norwich office and additional travel for site inspections and stakeholder meetings. Key Responsibilities Provide strategic oversight of residential block and estate management operations, ensuring high quality service delivery, legal compliance, and best practice standards. Lead and support building safety and remediation programmes, including cladding remediation activity, Building Safety Act compliance, and engagement with relevant government schemes where applicable. Oversee fire safety and health and safety obligations, including fire risk assessments, EWS1 processes, building safety documentation, and monitoring requirements for higher risk buildings. Review site inspection reports, major works programmes, Section 20 consultations, and long term maintenance planning to ensure statutory and lease compliance. Act as senior escalation point for complex lease interpretation, resident disputes, service charge queries, and tribunal or legal matters. Manage service charge financial performance including budget preparation, forecasting, and long term expenditure planning. Oversee procurement processes, contractor performance, and supply chain governance to ensure quality, compliance, and value for money. Provide mentoring and technical guidance to property management colleagues, promoting continuous professional development and service improvement. Support business development activity by identifying portfolio growth opportunities and representing the business professionally at industry events and networking forums. Maintain accurate property, compliance, and safety records using specialist management systems. What We Are Looking For 3 5 years+ experience in residential leasehold or block management at advanced practitioner or senior property level. Knowledge of landlord and tenant legislation, building safety regulation, cladding remediation requirements, and lease interpretation. Experience managing building safety workflows including fire safety compliance, EWS processes, and remediation programmes. Strong stakeholder management, negotiation, and communication skills at senior level. Ability to manage complex caseloads, competing priorities, and regulatory deadlines. Experience using property management systems such as Qube or similar platforms. Full UK driving licence with willingness to travel for site inspections. Professional qualifications such as TPI, AssocRICS, or progress towards relevant property management accreditation are desirable but not essential.
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Feb 26, 2026
Full time
Your New Role Are you a strategic leader with a passion for operational excellence and commercial performance? Do you bring strong experience in repairs and maintenance alongside robust financial oversight? If so, this could be your next move. Our repairs and maintenance service is expanding, delivering more across our property portfolio as we strive to lead our sector in customer service. We are looking for a Senior Operations Manager to play a pivotal role in ensuring the efficiency, performance and profitability of our response repairs service across London. You will be accountable for the delivery of a high-quality, customer-focused Response Repairs Service, including oversight of complaint handling. Leading a dedicated and high-performing team, you will ensure services are delivered with a strong commercial mindset while always keeping residents at the heart of decision-making. This is a role for someone who doesn't accept "the way it's always been done." We want innovation, forward-thinking leadership, and a proactive approach to continuous improvement. Key Responsibilities Lead and be accountable for operational delivery of the Response Repairs Service across London. Drive service excellence, ensuring high-quality outcomes and strong customer satisfaction. Ensure services are commercially sound, cost-effective and deliver value for money. Oversee financial forecasting, reconciliation and budget management in partnership with senior leaders and finance colleagues. Collaborate with internal stakeholders and resident panels to strengthen relationships and service outcomes. Lead complaint handling processes, ensuring learning and service improvement is embedded. Foster a culture of performance, accountability and continuous improvement. Working Arrangements You will be based in the London office (or main offices) a minimum of three days per week to collaborate closely with colleagues. The remaining two days can be worked flexibly from another office location or from home, depending on operational needs. A flexible and responsive approach is essential. About the Organisation We are a large housing provider managing over 58,000 homes and community assets, serving more than 113,000 customers across the South of England. Our vision is that everyone has the right to a safe, warm, sustainable home in a community where they can belong, grow and thrive. Over the next decade we are: Investing significantly in existing homes to improve building safety and energy efficiency. Delivering thousands of new homes to meet housing demand. Investing in communities to create opportunity and tackle local challenges. Strengthening our regional presence to ensure services are visible, accountable and locally connected. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 26, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
