We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to anomni-channelbusiness serving millions of customers we're New Look. Ourpurpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Wigan Grand team. The Store: As our Wigan Grand Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. ️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. Please note - these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
Jan 29, 2026
Full time
We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to anomni-channelbusiness serving millions of customers we're New Look. Ourpurpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed and we work as one. It's a busy and exciting time for the brand and we're on the hunt for a Store Manager to join our growing Wigan Grand team. The Store: As our Wigan Grand Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI's, customer service, team development and overall sales - so that we are playing to win! About you: You have previous store/deputy management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI's and key objectives Commercial acumen Excellent communication and interpersonal skills to engage with customers and provide exceptional service. Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion - there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a performance-related retail management bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. ️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. Do your bit for the environment and save money with our Cycle2Work scheme. All employees are covered by our life assurance policy from day one. Please note - these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Jan 29, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Communication Network Controller (Admin - Clerical) Temporary Contract Main purpose of job To be responsible to the Waste Collection Manager or Operations Manager for the control of the communication network systems and to assist in the coordination and utilisation of all the vehicles in the cleansing fleet. To carry out any clerical duties as and when required. Summary of responsibilities and personal duties To be responsible for the control of the communication network systems within City Services, for example, radio and telephones. To assist with the coordination and utilisation of the civic amenity site 'system' and to liaise with the Transport Supervisor. To answer and record general enquiries from the public and to deal with complaints or queries, in accordance with council procedures. To communicate with staff on queries, passing on instructions and messages. To take minutes at meetings and hearings as required. To carry out general clerical duties including operating a range of Information Technology systems. To assist in the preparation of appropriate reports and other information as required. To undertake any other duties that may be assigned as required by the Waste Collection Manager, Area Cleansing Manager and Supervisors. To liaise with other council departments to ensure coordination of service delivery. To be responsible for the recording and issuing of fuel keys or cards and to monitor fuel usage within City Services. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. Essential criteria Experience Applicants must, as at the closing date be able to demonstrate by providing personal and specific examples, at least one year's relevant experience in each of the following three areas: Effective communication skills, including dealing with members of the public in a confident and calm manner; carrying out a range of office and administration duties for management, including writing reports and compiling and analysing service information; and controlling and operating substantial communications equipment, for example, a two-way radio communication system or extensive switchboard. Special skills and attributes Applicants must be able to demonstrate, by providing personal and specific examples, evidence of the following special skills and attributes which may be tested at interview. Written communication skills: a high standard of literacy and comprehension, with the ability to write reports. Communication skills: the ability to communicate orally at an operational level. Information technology skills: the ability to use office programmes, including word processing, databases, Excel and PowerPoint Decision making skills: the ability to make decisions about individual working. Prioritising workload: the ability to prioritise supervised work on a work allocated basis. Team working skills: an effective team member, contributing to the success of the team and achievement of objectives. Performance management skills: an awareness of standards of performance and the needs to work to achieve established targets. Customer care skills: an awareness of the importance of responding to the needs of both internal and external customers. Health and safety awareness: an understanding of the importance of personal responsibility for health and safety compliance. Shortlisting criterion In addition to the above experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: can demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the three areas detailed above, (a) - (c). Other Information: Start Date 2 Feb 2026 Closing Date:28 Jan 26 Location: Duncrue Industrial Complex Hourly Rate of pay: £13.47 per hour plus accrued holiday pay Hours of work: 37 per week If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on or to speak to one of our consultants. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Jan 29, 2026
Full time
Communication Network Controller (Admin - Clerical) Temporary Contract Main purpose of job To be responsible to the Waste Collection Manager or Operations Manager for the control of the communication network systems and to assist in the coordination and utilisation of all the vehicles in the cleansing fleet. To carry out any clerical duties as and when required. Summary of responsibilities and personal duties To be responsible for the control of the communication network systems within City Services, for example, radio and telephones. To assist with the coordination and utilisation of the civic amenity site 'system' and to liaise with the Transport Supervisor. To answer and record general enquiries from the public and to deal with complaints or queries, in accordance with council procedures. To communicate with staff on queries, passing on instructions and messages. To take minutes at meetings and hearings as required. To carry out general clerical duties including operating a range of Information Technology systems. To assist in the preparation of appropriate reports and other information as required. To undertake any other duties that may be assigned as required by the Waste Collection Manager, Area Cleansing Manager and Supervisors. To liaise with other council departments to ensure coordination of service delivery. To be responsible for the recording and issuing of fuel keys or cards and to monitor fuel usage within City Services. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role. Essential criteria Experience Applicants must, as at the closing date be able to demonstrate by providing personal and specific examples, at least one year's relevant experience in each of the following three areas: Effective communication skills, including dealing with members of the public in a confident and calm manner; carrying out a range of office and administration duties for management, including writing reports and compiling and analysing service information; and controlling and operating substantial communications equipment, for example, a two-way radio communication system or extensive switchboard. Special skills and attributes Applicants must be able to demonstrate, by providing personal and specific examples, evidence of the following special skills and attributes which may be tested at interview. Written communication skills: a high standard of literacy and comprehension, with the ability to write reports. Communication skills: the ability to communicate orally at an operational level. Information technology skills: the ability to use office programmes, including word processing, databases, Excel and PowerPoint Decision making skills: the ability to make decisions about individual working. Prioritising workload: the ability to prioritise supervised work on a work allocated basis. Team working skills: an effective team member, contributing to the success of the team and achievement of objectives. Performance management skills: an awareness of standards of performance and the needs to work to achieve established targets. Customer care skills: an awareness of the importance of responding to the needs of both internal and external customers. Health and safety awareness: an understanding of the importance of personal responsibility for health and safety compliance. Shortlisting criterion In addition to the above experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: can demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the three areas detailed above, (a) - (c). Other Information: Start Date 2 Feb 2026 Closing Date:28 Jan 26 Location: Duncrue Industrial Complex Hourly Rate of pay: £13.47 per hour plus accrued holiday pay Hours of work: 37 per week If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on or to speak to one of our consultants. We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2024, we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
Jan 29, 2026
Full time
Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2024, we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Jan 29, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Our client is looking for Administration Officer's to Join their team in Belfast. Rate of Pay: £13.75 Start Date: ASAP Location: Charles House, 103-111 Donegal Road, Belfast, BT1 2FJ Hours: Monday to Friday 9-5 ( 37 hours ) Duration: 02/02/2026 possible extension Role Details: The Administrative Officer, Corporate Services plays a vital role in providing operational assistance to support the smooth delivery of business-critical services within YJA Headquarters, across the YJS and the JJC. They also have a role in supporting the Premises Officer and senior managers to maintain the YJA's high standards of compliance and good governance and operational efficiency. The role includes a range of administrative and finance duties, which include, but are not limited to: • Providing general administrative support where required, for example, filing, ordering stationery, organizing meetings, booking venues and hospitality, handling post. • Processing straightforward financial transactions including the lodgment of monies and processing invoices in adherence with Departmental and Account NI procedures • Contributing to departmental co-ordination exercises and returns, as required • Support the Premises Officer with estate and premises management duties, including monitoring for Health & Safety, Fire Alarm testing checks, risk assessments, Security Audits etc. • Support and maintain YJA internal and public shared mailboxes Essential Criteria: 5 GCSE's A -C including Maths and English (must be able to show evidence) A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Desired Experience: • Good organizational and planning skills. • Excellent oral and written communication skills. • Have good knowledge of using software packages e.g., Microsoft office
Jan 29, 2026
Full time
Our client is looking for Administration Officer's to Join their team in Belfast. Rate of Pay: £13.75 Start Date: ASAP Location: Charles House, 103-111 Donegal Road, Belfast, BT1 2FJ Hours: Monday to Friday 9-5 ( 37 hours ) Duration: 02/02/2026 possible extension Role Details: The Administrative Officer, Corporate Services plays a vital role in providing operational assistance to support the smooth delivery of business-critical services within YJA Headquarters, across the YJS and the JJC. They also have a role in supporting the Premises Officer and senior managers to maintain the YJA's high standards of compliance and good governance and operational efficiency. The role includes a range of administrative and finance duties, which include, but are not limited to: • Providing general administrative support where required, for example, filing, ordering stationery, organizing meetings, booking venues and hospitality, handling post. • Processing straightforward financial transactions including the lodgment of monies and processing invoices in adherence with Departmental and Account NI procedures • Contributing to departmental co-ordination exercises and returns, as required • Support the Premises Officer with estate and premises management duties, including monitoring for Health & Safety, Fire Alarm testing checks, risk assessments, Security Audits etc. • Support and maintain YJA internal and public shared mailboxes Essential Criteria: 5 GCSE's A -C including Maths and English (must be able to show evidence) A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Desired Experience: • Good organizational and planning skills. • Excellent oral and written communication skills. • Have good knowledge of using software packages e.g., Microsoft office
Your new company Our client is a public sector organisation based in Portadown. They are recruiting for a Temporary ongoing Booking Clerk. Your new role As Booking clerk duties include: Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager. To prioritise workload in accordance with expected outcomes. Deal with routine queries, referring to their line manager when necessary. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services. Undertake any other administrative and clerical duties, which may be delegated as required by service demands. To ensure that all systems used both manual and computerised are maintained accurately at all times. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jan 29, 2026
Full time
Your new company Our client is a public sector organisation based in Portadown. They are recruiting for a Temporary ongoing Booking Clerk. Your new role As Booking clerk duties include: Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager. To prioritise workload in accordance with expected outcomes. Deal with routine queries, referring to their line manager when necessary. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services. Undertake any other administrative and clerical duties, which may be delegated as required by service demands. To ensure that all systems used both manual and computerised are maintained accurately at all times. Where necessary to develop filing systems to meet the needs of the service and ensure these are maintained. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
AV Manager (Strong understanding of sound, visual and audio systems) Crewe (travel is required) £25,400 to £27,000 basic (DOE) Company car and fuel card, often travel, pension, bonus scheme, progression, training, childcare vouchers, company events, life assurance Role Overview We are looking for an experienced AV Manager to oversee audiovisual operations for events and conferences. This role involves managing the AV team, ensuring technical excellence, and maintaining high standards in service delivery. Key Responsibilities Lead and manage the AV team to deliver high-quality event support. Oversee the setup, operation, and troubleshooting of AV equipment, including sound systems, projectors, and lighting. Work closely with clients, event organizers, and internal teams to meet technical requirements. Ensure the maintenance and efficient functioning of AV equipment. Manage budgets, equipment inventory, and vendor relationships. Maintain compliance with health and safety regulations. Provide training and support to junior AV staff. Skills & Experience Required Proven experience in a related role Strong leadership and team management skills. Technical expertise in audiovisual equipment and live event production. Excellent problem-solving abilities and attention to detail. Strong communication and customer service skills. Ability to work flexibly, including evenings and weekends as required. Desirable Qualifications Relevant AV or technical qualifications. Experience in event production or hospitality environments. Full UK Driving License To Apply: Send in your CV or call Karley at SER-IN
Jan 29, 2026
Full time
AV Manager (Strong understanding of sound, visual and audio systems) Crewe (travel is required) £25,400 to £27,000 basic (DOE) Company car and fuel card, often travel, pension, bonus scheme, progression, training, childcare vouchers, company events, life assurance Role Overview We are looking for an experienced AV Manager to oversee audiovisual operations for events and conferences. This role involves managing the AV team, ensuring technical excellence, and maintaining high standards in service delivery. Key Responsibilities Lead and manage the AV team to deliver high-quality event support. Oversee the setup, operation, and troubleshooting of AV equipment, including sound systems, projectors, and lighting. Work closely with clients, event organizers, and internal teams to meet technical requirements. Ensure the maintenance and efficient functioning of AV equipment. Manage budgets, equipment inventory, and vendor relationships. Maintain compliance with health and safety regulations. Provide training and support to junior AV staff. Skills & Experience Required Proven experience in a related role Strong leadership and team management skills. Technical expertise in audiovisual equipment and live event production. Excellent problem-solving abilities and attention to detail. Strong communication and customer service skills. Ability to work flexibly, including evenings and weekends as required. Desirable Qualifications Relevant AV or technical qualifications. Experience in event production or hospitality environments. Full UK Driving License To Apply: Send in your CV or call Karley at SER-IN
Overview Ready to take your estate agency career to the next level? As Branch Manager at haart Greenford, you'll be at the heart of a thriving, high-performing team-driving results, nurturing talent, and shaping the success of your branch. If you're a confident estate agency professional with a passion for people and performance-your next big move starts here. Benefits of being a Branch Partner at haart Estate Agents in Greenford £60,000 per year, complete on-target earnings £30,000 to £32,500 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme Main Responsibilities of a Branch Partner at haart Estate Agents in Greenford Driving growth and market share at all times Delivering a service that creates 'Raving Fans' Overseeing and participating in all aspects of the sales process. Promote their offices within the local community Support and promote the maximisation of referrals across businesses Measure results and report on KPIs and budget performance, driving sales to maximise market share Build, manage and lead an effective branch team Influence a result through effective team management, action planning and delivery of the plan Analyse and problem solve issues with team and senior managers to drive deal value, market share and results Create a positive and proactive working environment within their branches Represent and promote the company's core beliefs Be open, honest, and act with integrity at all times Ensure Health & Safety of all colleagues and all reporting is carried out in compliance with legislation and company policies and procedures Essential Skills of a Branch Partner at haart Estate Agents in Greenford Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jan 29, 2026
Full time
Overview Ready to take your estate agency career to the next level? As Branch Manager at haart Greenford, you'll be at the heart of a thriving, high-performing team-driving results, nurturing talent, and shaping the success of your branch. If you're a confident estate agency professional with a passion for people and performance-your next big move starts here. Benefits of being a Branch Partner at haart Estate Agents in Greenford £60,000 per year, complete on-target earnings £30,000 to £32,500 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme Main Responsibilities of a Branch Partner at haart Estate Agents in Greenford Driving growth and market share at all times Delivering a service that creates 'Raving Fans' Overseeing and participating in all aspects of the sales process. Promote their offices within the local community Support and promote the maximisation of referrals across businesses Measure results and report on KPIs and budget performance, driving sales to maximise market share Build, manage and lead an effective branch team Influence a result through effective team management, action planning and delivery of the plan Analyse and problem solve issues with team and senior managers to drive deal value, market share and results Create a positive and proactive working environment within their branches Represent and promote the company's core beliefs Be open, honest, and act with integrity at all times Ensure Health & Safety of all colleagues and all reporting is carried out in compliance with legislation and company policies and procedures Essential Skills of a Branch Partner at haart Estate Agents in Greenford Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Honeycomb is delighted to be working with Northern Ireland Ambulance Service (NIAS) to recruit for a Temporary Band 4 Facilities & Administrative Assistant. Are you an organised, proactive administrator with an interest in facilities, health & safety, and corporate services? This is an excellent opportunity to join the Northern Ireland Ambulance Service in a key support role at Headquarters, contributing to the smooth running of vital services that support front line care. The Role We are recruiting a Temporary Band 4 Facilities & Administrative Assistant to provide high-level administrative and site management support to the Corporate Manager across a wide range of corporate and facilities functions.This is a full-time, temporary role , ideal for someone who enjoys variety, responsibility and working as part of a professional public sector environment. What's in it for you? Working hours: Monday - Friday 9:00am - 5:00pm Weekly pay Onsite parking Enhanced holiday entitlement after 11 weeks Experience within a respected NHS organisation. Opportunity to develop experience in facilities, governance, and corporate services. Key Responsibilities You will work closely with the Corporate Manager and wider teams to ensure the efficient and effective delivery of corporate and facilities services. Duties will include: Providing high-level administrative and site management support across corporate functions Acting as a key point of contact for staff and visitors, offering advice on facilities management Supporting the identification, monitoring and escalation of facilities and health & safety risks Administering corporate systems and office processes, making effective use of technology Assisting with oversight of corporate contracts (e.g. print, travel, catering, waste, security, vending) Preparing reports, returns, statistics and performance data related to premises and health & safety. Overseeing reception/front-of-house services and general daily building upkeep Providing direction to Reception and Porter staff, working closely with Estates Supporting fire management procedures and compliance checks Servicing working groups and committees (agendas, papers, minutes, action tracking) Managing a wide range of corporate queries (e.g. Assembly Questions, lost property, penalties, faults) Coordinating corporate catering, travel and accommodation requests with accurate record keeping Contributing to governance and assurance documentation (e.g. CAS or equivalent) Providing flexible cross-cover across corporate services when required Essential Criteria Applicants must meet one of the following: 5 GCSEs (Grades A-C or equivalent), including Maths and English , and 2 A-Levels , or A minimum of 2 years' relevant administrative experience Who We are Looking For Highly organised with strong attention to detail Confident communicator with a professional approach Comfortable managing multiple priorities in a busy environment Able to work independently and as part of a team. Proactive in identifying issues and supporting solutions. If you are looking for a rewarding temporary role with excellent working hours, weekly pay, and the chance to gain valuable NHS experience, we would love to hear from you . To discuss this role in complete confidence, please submit your CV via the link or contact Senior Sourcing Specialist Geraldine Stevenson at Honeycomb Jobs. If you require any assistance during the recruitment process due to a disability, please contact us directly to discuss. Please note that successful candidates may be required to complete a Basic or Enhanced Access NI check (£18+ depending on role requirements). A criminal record will not automatically bar you from appointment. For further information, please visit: Honeycomb is committed to providing equality of opportunity to all applicants.
Jan 29, 2026
Full time
Honeycomb is delighted to be working with Northern Ireland Ambulance Service (NIAS) to recruit for a Temporary Band 4 Facilities & Administrative Assistant. Are you an organised, proactive administrator with an interest in facilities, health & safety, and corporate services? This is an excellent opportunity to join the Northern Ireland Ambulance Service in a key support role at Headquarters, contributing to the smooth running of vital services that support front line care. The Role We are recruiting a Temporary Band 4 Facilities & Administrative Assistant to provide high-level administrative and site management support to the Corporate Manager across a wide range of corporate and facilities functions.This is a full-time, temporary role , ideal for someone who enjoys variety, responsibility and working as part of a professional public sector environment. What's in it for you? Working hours: Monday - Friday 9:00am - 5:00pm Weekly pay Onsite parking Enhanced holiday entitlement after 11 weeks Experience within a respected NHS organisation. Opportunity to develop experience in facilities, governance, and corporate services. Key Responsibilities You will work closely with the Corporate Manager and wider teams to ensure the efficient and effective delivery of corporate and facilities services. Duties will include: Providing high-level administrative and site management support across corporate functions Acting as a key point of contact for staff and visitors, offering advice on facilities management Supporting the identification, monitoring and escalation of facilities and health & safety risks Administering corporate systems and office processes, making effective use of technology Assisting with oversight of corporate contracts (e.g. print, travel, catering, waste, security, vending) Preparing reports, returns, statistics and performance data related to premises and health & safety. Overseeing reception/front-of-house services and general daily building upkeep Providing direction to Reception and Porter staff, working closely with Estates Supporting fire management procedures and compliance checks Servicing working groups and committees (agendas, papers, minutes, action tracking) Managing a wide range of corporate queries (e.g. Assembly Questions, lost property, penalties, faults) Coordinating corporate catering, travel and accommodation requests with accurate record keeping Contributing to governance and assurance documentation (e.g. CAS or equivalent) Providing flexible cross-cover across corporate services when required Essential Criteria Applicants must meet one of the following: 5 GCSEs (Grades A-C or equivalent), including Maths and English , and 2 A-Levels , or A minimum of 2 years' relevant administrative experience Who We are Looking For Highly organised with strong attention to detail Confident communicator with a professional approach Comfortable managing multiple priorities in a busy environment Able to work independently and as part of a team. Proactive in identifying issues and supporting solutions. If you are looking for a rewarding temporary role with excellent working hours, weekly pay, and the chance to gain valuable NHS experience, we would love to hear from you . To discuss this role in complete confidence, please submit your CV via the link or contact Senior Sourcing Specialist Geraldine Stevenson at Honeycomb Jobs. If you require any assistance during the recruitment process due to a disability, please contact us directly to discuss. Please note that successful candidates may be required to complete a Basic or Enhanced Access NI check (£18+ depending on role requirements). A criminal record will not automatically bar you from appointment. For further information, please visit: Honeycomb is committed to providing equality of opportunity to all applicants.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Jan 29, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 29, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Head of Delivery - Ministry of Housing, Communities and Local Government - G6 The salary for this role is £66,620 (National) or £73,423 (London) Published on Full-time (Permanent) The salary for this role is £66,620 (National) or £73,423 (London) Published on 26 January 2026 Deadline 8 February 2026 Location About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK. We're looking for up to two Heads of Delivery, who are experts in making agile delivery work for services that includes people, processes, policy, and tech. You'll be part of a Senior Leadership team with a Service Owner and other discipline leads. You'll act as a servant leader, removing blockers and assuring the deliver for a wide range of teams. You'll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery. To be successful in this role, you will need to have experience in leading user-centred, end-to-end service delivery that supports policy, operations, and technology. Experience working with the Government Service Standard is not required but would helpful. You will also need to be able to work effectively in a fast-paced, high-pressure environment. Find out more about our Digital teams and what they are working on through our MHCLG Digitalblog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. As a Head of Delivery, you'll: Manage and develop a large programme team, composed of Civil Servant and from third party suppliers, remove blockers and help all teams become high-performing Collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard Identify and help remove blockers and manage risks, commercial relationships, budgets, and people Work with Service Owners and other heads of functions to promote effective cross-functional delivery and ensure dependencies are fully understood and managed appropriately Take a leadership role in the MHCLG Delivery Manager community, helping mature the profession across the organisation and outside your programme Line manage and coach Senior Delivery Managers and other related roles Person specification As a Head of Delivery, you'll have: A strong record of leading agile, multidisciplinary teams to deliver end-to-end digital services that meet user needs and achieve strategic outcomes Experience of leading and advocating for user-centred design and agile delivery Strong interpersonal skills, be used to managing senior stakeholders, and accustomed to managing and initiating change Experience of delivering through others and successfully line managing, coaching and mentoring individuals and agile teams Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs Experience of commercial, supplier and dependency management
Jan 29, 2026
Full time
Head of Delivery - Ministry of Housing, Communities and Local Government - G6 The salary for this role is £66,620 (National) or £73,423 (London) Published on Full-time (Permanent) The salary for this role is £66,620 (National) or £73,423 (London) Published on 26 January 2026 Deadline 8 February 2026 Location About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK. We're looking for up to two Heads of Delivery, who are experts in making agile delivery work for services that includes people, processes, policy, and tech. You'll be part of a Senior Leadership team with a Service Owner and other discipline leads. You'll act as a servant leader, removing blockers and assuring the deliver for a wide range of teams. You'll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery. To be successful in this role, you will need to have experience in leading user-centred, end-to-end service delivery that supports policy, operations, and technology. Experience working with the Government Service Standard is not required but would helpful. You will also need to be able to work effectively in a fast-paced, high-pressure environment. Find out more about our Digital teams and what they are working on through our MHCLG Digitalblog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. As a Head of Delivery, you'll: Manage and develop a large programme team, composed of Civil Servant and from third party suppliers, remove blockers and help all teams become high-performing Collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard Identify and help remove blockers and manage risks, commercial relationships, budgets, and people Work with Service Owners and other heads of functions to promote effective cross-functional delivery and ensure dependencies are fully understood and managed appropriately Take a leadership role in the MHCLG Delivery Manager community, helping mature the profession across the organisation and outside your programme Line manage and coach Senior Delivery Managers and other related roles Person specification As a Head of Delivery, you'll have: A strong record of leading agile, multidisciplinary teams to deliver end-to-end digital services that meet user needs and achieve strategic outcomes Experience of leading and advocating for user-centred design and agile delivery Strong interpersonal skills, be used to managing senior stakeholders, and accustomed to managing and initiating change Experience of delivering through others and successfully line managing, coaching and mentoring individuals and agile teams Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs Experience of commercial, supplier and dependency management
Our local authority client based in North Northamptonshire are urgently seeking an experienced Communications Officer. 23.32 an hour Umbrella Hybrid working - Based in Kettering Principal Responsibilities: Assist the Senior Communications Managers in developing and delivering the communications service to ensure that residents, staff, and other stakeholders are kept informed and engaged. Support the delivery of communications and marketing plans through the creation and distribution of communications and campaign materials across a wide range of channels, with a particular focus on social media. Take an active role in managing back-office administration and processes ensuring the communication service runs efficiently and effectively. Support Communications Specialists across the remit of the service, which includes social media, campaign delivery, design, media relations, and internal communications. Additional Information: The role may require some flexible working and anti-social hours. The postholder may be required to work occasional evenings and weekends depending on the nature of the task. They may also occasionally be required work additional hours during peak periods Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Jan 29, 2026
Contractor
Our local authority client based in North Northamptonshire are urgently seeking an experienced Communications Officer. 23.32 an hour Umbrella Hybrid working - Based in Kettering Principal Responsibilities: Assist the Senior Communications Managers in developing and delivering the communications service to ensure that residents, staff, and other stakeholders are kept informed and engaged. Support the delivery of communications and marketing plans through the creation and distribution of communications and campaign materials across a wide range of channels, with a particular focus on social media. Take an active role in managing back-office administration and processes ensuring the communication service runs efficiently and effectively. Support Communications Specialists across the remit of the service, which includes social media, campaign delivery, design, media relations, and internal communications. Additional Information: The role may require some flexible working and anti-social hours. The postholder may be required to work occasional evenings and weekends depending on the nature of the task. They may also occasionally be required work additional hours during peak periods Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Operations Manager Carrickfergus, Co. Antrim The Company An independent fashion house boasting 100 years of heritage, Douglas & Grahame's Brand portfolio includes leading menswear brands REMUS UOMO, Douglas, DG's Drifter and Daniel Grahame as well as best-in-class schoolwear brand 1880 CLUB. With the company's long-established strength and success rooted in an unmatched commitment to product quality and exceptional customer service across all channels, Douglas & Grahame's future vision is now focused on 'connected retail', and the creation of a seamless experience for customers engaging with each of its brands across all offline and online touch points. Leveraging new technologies to bring leading-edge digital environments to the shop floor, enhancing customer experience and customer service in the fulfilment of an omni-channel sales strategy. The organisation's entire product portfolio is designed in-house, manufactured globally, and distributed to retailers across the UK, ROI and Europe from their headquarters in Carrickfergus. We are now looking for an Operations Manager to join our team on a full-time, permanent basis. The Benefits - Competitive salary DOE - Bonus scheme - Contributory pension scheme This is an exciting opportunity for a strategically minded operations professional with a background in warehousing operations, logistics, supply chain, or manufacturing to join our forward-thinking and well-established organisation. So, if you want to play a leading role in shaping the next chapter of our success story, then apply today! The Role As our Operations Manager, you will oversee the smooth and efficient running of all operational activities across logistics, warehousing, customs, facilities, and fleet management. Leading the operational teams, you will manage resources and scheduling to meet delivery targets, oversee the customs warehouse, and review operational systems to improve productivity. You will also collaborate closely with directors, offering advice on how operations can evolve to meet future needs, and work with HR to implement effective performance management and staff development processes. Additionally, you will: - Support supply chain logistics, including goods inward transport and delivery - Oversee inventory management and stocktaking, including cycle counts and stock checks - Manage third-party logistics contracts and vehicle fleet operations - Handle customs administration and liaise with agents on regulatory matters - Develop and manage operational budgets and track energy and resource usage About You To be considered as our Operations Manager, you will need: - Proven experience in a similar operations management role within logistics, supply chain or manufacturing environments - A strong background in customs administration, fleet management and facilities management would be preferable, but not essential - Experience managing warehousing operations, inventory control and dispatch teams - Demonstrable success in delivering operational efficiency and customer satisfaction - Proficiency in IT systems for stock control, inventory and operational reporting - An understanding of Health & Safety, compliance and legal frameworks relating to operations Other organisations may call this role Logistics Operations Manager, Warehouse Operations Manager, Operations Supervisor, Operations Team Leader, Logistics Manager, Warehouse Manager, or Site Operations Manager. Webrecruit and Douglas & Grahame are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking to take your next step as an Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jan 29, 2026
Full time
Operations Manager Carrickfergus, Co. Antrim The Company An independent fashion house boasting 100 years of heritage, Douglas & Grahame's Brand portfolio includes leading menswear brands REMUS UOMO, Douglas, DG's Drifter and Daniel Grahame as well as best-in-class schoolwear brand 1880 CLUB. With the company's long-established strength and success rooted in an unmatched commitment to product quality and exceptional customer service across all channels, Douglas & Grahame's future vision is now focused on 'connected retail', and the creation of a seamless experience for customers engaging with each of its brands across all offline and online touch points. Leveraging new technologies to bring leading-edge digital environments to the shop floor, enhancing customer experience and customer service in the fulfilment of an omni-channel sales strategy. The organisation's entire product portfolio is designed in-house, manufactured globally, and distributed to retailers across the UK, ROI and Europe from their headquarters in Carrickfergus. We are now looking for an Operations Manager to join our team on a full-time, permanent basis. The Benefits - Competitive salary DOE - Bonus scheme - Contributory pension scheme This is an exciting opportunity for a strategically minded operations professional with a background in warehousing operations, logistics, supply chain, or manufacturing to join our forward-thinking and well-established organisation. So, if you want to play a leading role in shaping the next chapter of our success story, then apply today! The Role As our Operations Manager, you will oversee the smooth and efficient running of all operational activities across logistics, warehousing, customs, facilities, and fleet management. Leading the operational teams, you will manage resources and scheduling to meet delivery targets, oversee the customs warehouse, and review operational systems to improve productivity. You will also collaborate closely with directors, offering advice on how operations can evolve to meet future needs, and work with HR to implement effective performance management and staff development processes. Additionally, you will: - Support supply chain logistics, including goods inward transport and delivery - Oversee inventory management and stocktaking, including cycle counts and stock checks - Manage third-party logistics contracts and vehicle fleet operations - Handle customs administration and liaise with agents on regulatory matters - Develop and manage operational budgets and track energy and resource usage About You To be considered as our Operations Manager, you will need: - Proven experience in a similar operations management role within logistics, supply chain or manufacturing environments - A strong background in customs administration, fleet management and facilities management would be preferable, but not essential - Experience managing warehousing operations, inventory control and dispatch teams - Demonstrable success in delivering operational efficiency and customer satisfaction - Proficiency in IT systems for stock control, inventory and operational reporting - An understanding of Health & Safety, compliance and legal frameworks relating to operations Other organisations may call this role Logistics Operations Manager, Warehouse Operations Manager, Operations Supervisor, Operations Team Leader, Logistics Manager, Warehouse Manager, or Site Operations Manager. Webrecruit and Douglas & Grahame are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking to take your next step as an Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
A healthcare organization in the United Kingdom is seeking a qualified candidate to manage high-quality adult and older adult services. The successful candidate will oversee multi-disciplinary teams, monitor patient care delivery, and support statutory change management. They should possess relevant qualifications, deep knowledge and experience in healthcare service management, and the ability to motivate staff toward effective performance. This role promises substantial opportunities for training and development in the healthcare sector.
Jan 29, 2026
Full time
A healthcare organization in the United Kingdom is seeking a qualified candidate to manage high-quality adult and older adult services. The successful candidate will oversee multi-disciplinary teams, monitor patient care delivery, and support statutory change management. They should possess relevant qualifications, deep knowledge and experience in healthcare service management, and the ability to motivate staff toward effective performance. This role promises substantial opportunities for training and development in the healthcare sector.
Closing date: 05-02-2026 Store Manager : Aberfeldy Location: Aberfeldy Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Jan 29, 2026
Full time
Closing date: 05-02-2026 Store Manager : Aberfeldy Location: Aberfeldy Salary: £38,700 - £43,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 29, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Technical Services Manager Birmingham Treatment Centre (PFI)Permanent Full Time (40 hours per week)Salary: Competitive + benefits PPP-IML is seeking an experienced Technical Services Manager to lead Mechanical & Electrical maintenance services at the Birmingham Treatment Centre. This is a key role within a live healthcare environment, responsible for delivering safe, compliant, and high-performing engineering services in line with PFI contractual requirements. If you're a technically strong M&E professional with leadership experience and a passion for quality service delivery, this is an excellent opportunity to join a well-established FM provider. The Role You will supervise a multi-disciplinary maintenance team and specialist service partners, ensuring the effective delivery of PPMs, reactive maintenance, and lifecycle works. Working closely with Trust stakeholders, contractors, and internal management, you will play a critical role in maintaining a safe, compliant, and fully operational healthcare facility. Key Responsibilities Lead and supervise on-site engineering teams and service partners Ensure all maintenance activities comply with Health & Safety legislation, Trust policies, and PFI contract requirements Deliver contractual KPIs, response times, and performance standards Act as Authorised Person, ensuring Responsible and Competent Persons are suitably trained and appointed Liaise with Trust and clinical teams to prioritise works and minimise disruption Manage permits to work and contractor activity on site Support lifecycle works, remedials, costing, and purchasing Produce technical reports and support continuous improvement initiatives Deputise for the Contract Manager where required Provide technical support across additional PPP-IML sites as needed What We're Looking For Essential NVQ / City & Guilds Level 3 (or equivalent) in Mechanical or Electrical Engineering IEE 18th Edition Experience in a healthcare, PFI, or similarly regulated environment Previous experience as a Responsible Person, Authorised Person, or Competent Person (M&E) Strong technical knowledge of M&E systems, PPMs, and reactive maintenance NEBOSH Certificate or working towards Full UK Driving Licence Confident communicator with strong problem-solving skills Desirable FM service delivery experience Project delivery experience in commercial or industrial settings Asset management and condition reporting experience Additional Authorised Person certifications (Water, Working at Height, Mechanical/Electrical) Strong IT skills, including Microsoft Office Why Join PPP-IML? Competitive salary and benefits package Stable, long-term PFI contract Opportunity to work in a critical healthcare environment Support for training, development, and professional progression Collaborative and experienced FM leadership team About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU .IML Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength
Jan 29, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Technical Services Manager Birmingham Treatment Centre (PFI)Permanent Full Time (40 hours per week)Salary: Competitive + benefits PPP-IML is seeking an experienced Technical Services Manager to lead Mechanical & Electrical maintenance services at the Birmingham Treatment Centre. This is a key role within a live healthcare environment, responsible for delivering safe, compliant, and high-performing engineering services in line with PFI contractual requirements. If you're a technically strong M&E professional with leadership experience and a passion for quality service delivery, this is an excellent opportunity to join a well-established FM provider. The Role You will supervise a multi-disciplinary maintenance team and specialist service partners, ensuring the effective delivery of PPMs, reactive maintenance, and lifecycle works. Working closely with Trust stakeholders, contractors, and internal management, you will play a critical role in maintaining a safe, compliant, and fully operational healthcare facility. Key Responsibilities Lead and supervise on-site engineering teams and service partners Ensure all maintenance activities comply with Health & Safety legislation, Trust policies, and PFI contract requirements Deliver contractual KPIs, response times, and performance standards Act as Authorised Person, ensuring Responsible and Competent Persons are suitably trained and appointed Liaise with Trust and clinical teams to prioritise works and minimise disruption Manage permits to work and contractor activity on site Support lifecycle works, remedials, costing, and purchasing Produce technical reports and support continuous improvement initiatives Deputise for the Contract Manager where required Provide technical support across additional PPP-IML sites as needed What We're Looking For Essential NVQ / City & Guilds Level 3 (or equivalent) in Mechanical or Electrical Engineering IEE 18th Edition Experience in a healthcare, PFI, or similarly regulated environment Previous experience as a Responsible Person, Authorised Person, or Competent Person (M&E) Strong technical knowledge of M&E systems, PPMs, and reactive maintenance NEBOSH Certificate or working towards Full UK Driving Licence Confident communicator with strong problem-solving skills Desirable FM service delivery experience Project delivery experience in commercial or industrial settings Asset management and condition reporting experience Additional Authorised Person certifications (Water, Working at Height, Mechanical/Electrical) Strong IT skills, including Microsoft Office Why Join PPP-IML? Competitive salary and benefits package Stable, long-term PFI contract Opportunity to work in a critical healthcare environment Support for training, development, and professional progression Collaborative and experienced FM leadership team About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU .IML Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 29, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
