We're partnering with a forward-thinking, innovative tech organisation to appoint a Talent Acquisition Lead - a strategic, creative and people-centric recruitment leader who can shape, influence and elevate their hiring function as they continue to grow. This is a fantastic opportunity to join an SME with an exceptional culture, incredibly low turnover, and a genuine commitment to hiring intentionally, not transactionally. You'll lead a small but capable team, drive operational excellence, and bring fresh thinking to how the organisation attracts talent across the UK and beyond. The Role As TA Lead, you'll sit above a team of two Advisors (focused on sourcing, pipelines and day-to-day headhunting) and a People Coordinator (interview scheduling, contractor administration). Your remit spans both operations and strategy, ensuring the recruitment function runs smoothly, while also shaping what the future of hiring looks like. You'll be responsible for: Team Leadership & Development Leading, coaching and building confidence in two advisors and a coordinator Providing mentoring, coaching, structure and guidance to support their growth Stakeholder Partnership Working closely with senior leaders to understand priority roles, upcoming pressures and business needs Confidently influencing, challenging and unblocking - using data, insight and strong communication Acting as a trusted partner across the business, who can drive momentum Strategic Oversight Reviewing recruitment data to identify blockers and implement practical solutions Designing intentional hiring strategies that protect and enhance the organisation's culture Leading on major projects such as: International recruitment campaigns Market mapping Developing candidate personas and targeted attraction strategies Operational Excellence Ensuring smooth delivery of all recruitment activity Supporting the team with hands-on sourcing when needed (LinkedIn Recruiter experience ideal) Maintaining high standards around process, candidate experience and time-to-hire Collaborating with leadership in management meetings, presenting data and insights What We're Looking For Experience in a lead / Recruitment Manager role, ideally within tech or professional services. Background in an SME or owner-led environment where agility and creativity are essential. A curious, innovative thinker who enjoys exploring new markets and talent pools. Strong stakeholder management skills - confident, credible and solutions-focused. Someone who can balance strategic thinking with hands-on delivery when required. A leader who values culture, quality and intentional hiring. Why This Role? You'll join a business that genuinely cares about its people, protects its culture fiercely, and is entering an exciting phase of growth. With plenty of autonomy, a supportive leadership team and a pipeline of impactful projects, this is a role where you can shape the future of talent acquisition - not just manage it. What You Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 18, 2026
Full time
We're partnering with a forward-thinking, innovative tech organisation to appoint a Talent Acquisition Lead - a strategic, creative and people-centric recruitment leader who can shape, influence and elevate their hiring function as they continue to grow. This is a fantastic opportunity to join an SME with an exceptional culture, incredibly low turnover, and a genuine commitment to hiring intentionally, not transactionally. You'll lead a small but capable team, drive operational excellence, and bring fresh thinking to how the organisation attracts talent across the UK and beyond. The Role As TA Lead, you'll sit above a team of two Advisors (focused on sourcing, pipelines and day-to-day headhunting) and a People Coordinator (interview scheduling, contractor administration). Your remit spans both operations and strategy, ensuring the recruitment function runs smoothly, while also shaping what the future of hiring looks like. You'll be responsible for: Team Leadership & Development Leading, coaching and building confidence in two advisors and a coordinator Providing mentoring, coaching, structure and guidance to support their growth Stakeholder Partnership Working closely with senior leaders to understand priority roles, upcoming pressures and business needs Confidently influencing, challenging and unblocking - using data, insight and strong communication Acting as a trusted partner across the business, who can drive momentum Strategic Oversight Reviewing recruitment data to identify blockers and implement practical solutions Designing intentional hiring strategies that protect and enhance the organisation's culture Leading on major projects such as: International recruitment campaigns Market mapping Developing candidate personas and targeted attraction strategies Operational Excellence Ensuring smooth delivery of all recruitment activity Supporting the team with hands-on sourcing when needed (LinkedIn Recruiter experience ideal) Maintaining high standards around process, candidate experience and time-to-hire Collaborating with leadership in management meetings, presenting data and insights What We're Looking For Experience in a lead / Recruitment Manager role, ideally within tech or professional services. Background in an SME or owner-led environment where agility and creativity are essential. A curious, innovative thinker who enjoys exploring new markets and talent pools. Strong stakeholder management skills - confident, credible and solutions-focused. Someone who can balance strategic thinking with hands-on delivery when required. A leader who values culture, quality and intentional hiring. Why This Role? You'll join a business that genuinely cares about its people, protects its culture fiercely, and is entering an exciting phase of growth. With plenty of autonomy, a supportive leadership team and a pipeline of impactful projects, this is a role where you can shape the future of talent acquisition - not just manage it. What You Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Deputy Manager Contract: Full Time, permanent Hours: 38 hours per week Salary: £31,052.00 Location: Chingford, London, E4 About Outward. For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we've grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower. Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage - not just the government minimum or national living wage - to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living. The Real Living Wage is updated annually by the Living Wage Foundation, and Outward remains committed to aligning our pay accordingly. About the Role We are looking for a proactive and passionate, committed and energetic Deputy Manager to join our autism service and dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirement in a vibrant supported living setting. Our service is home of 5 individuals, who deserve high quality of support. This role offers a unique opportunity to combine direct care responsibilities with service coordination and leadership duties. As a Deputy Manager, you will play a key role in empowering the people we support to live independent and fulfilling lives. You'll provide high-quality care and support, while also managing elements of service delivery such as support planning, key working, rota oversight, and staff guidance. You will work closely with the Team Manager and play an active role in ensuring our services are person-centred, well-managed, and aligned with Outward's core values of engage, enable, and empower. Your Responsibilities Provide direct, person-centred support Provide strong day to day leadership within the supported living service, ensuring high standards of care and support for adults with autism and complex needs. Support the Team Manager with the overall running of the service, including staffing, rota management, audits, and compliance with regulatory standards. Carry out key working responsibilities including providing line management and supervision to support staff You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person-centred approach. You will be striving to promote individual choice, independence and self confidence in people You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders. You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support. You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported. You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding. Work flexibly, including evenings and weekends, to support consistent service delivery. Essential Criteria Good understanding of safeguarding and risk management in a care/support setting Experience in working in an autism service, Positive Behaviour Support (PBS) is especially valuable, as our approach focuses on understanding each person's unique needs and creating supportive environments where they can thrive. Supervising staff and play a good role model, coaching and mentoring Ensure accurate record keeping and documentation, maintaining high standards of professionalism and regulatory compliance. Knowledge of health and safety issues within supported housing or care environments Understanding of confidentiality, GDPR, and data protection principles Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access Right to Work in the UK. Please note: Outward will not provide visa sponsorship. Desirable Criteria NVQ Level 2 or 3 in Health and Social Care (or equivalent) Additional training in PBS, safeguarding, or housing-related legislation How to Apply The above is not an exhaustive list of requirements for the role. If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Responsibilities and the Person Specification. Closing There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you. Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates. Benefits: 25 days Annual Leave excluding Bank Holidays (pro rata for part time) Comprehensive Learning & Development Programme Cycle to Work Scheme Death in Service Benefit Health Assured - Employee Assistance Programme Eye care Vouchers Flu Jab Reimbursement Pension Scheme Purchase Additional Annual Leave Refer-a-Friend Scheme Diversity and Safeguarding at Outward : We are committed to equal opportunities and welcome applications from all sections of the community. Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Pleasenote that the OOI is available to disabled candidatesonly. Regrettably, any false declaration of disability in order to secure aninterview will impact on your overall application.
Mar 18, 2026
Full time
Job Title: Deputy Manager Contract: Full Time, permanent Hours: 38 hours per week Salary: £31,052.00 Location: Chingford, London, E4 About Outward. For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we've grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower. Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage - not just the government minimum or national living wage - to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living. The Real Living Wage is updated annually by the Living Wage Foundation, and Outward remains committed to aligning our pay accordingly. About the Role We are looking for a proactive and passionate, committed and energetic Deputy Manager to join our autism service and dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirement in a vibrant supported living setting. Our service is home of 5 individuals, who deserve high quality of support. This role offers a unique opportunity to combine direct care responsibilities with service coordination and leadership duties. As a Deputy Manager, you will play a key role in empowering the people we support to live independent and fulfilling lives. You'll provide high-quality care and support, while also managing elements of service delivery such as support planning, key working, rota oversight, and staff guidance. You will work closely with the Team Manager and play an active role in ensuring our services are person-centred, well-managed, and aligned with Outward's core values of engage, enable, and empower. Your Responsibilities Provide direct, person-centred support Provide strong day to day leadership within the supported living service, ensuring high standards of care and support for adults with autism and complex needs. Support the Team Manager with the overall running of the service, including staffing, rota management, audits, and compliance with regulatory standards. Carry out key working responsibilities including providing line management and supervision to support staff You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person-centred approach. You will be striving to promote individual choice, independence and self confidence in people You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders. You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support. You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported. You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding. Work flexibly, including evenings and weekends, to support consistent service delivery. Essential Criteria Good understanding of safeguarding and risk management in a care/support setting Experience in working in an autism service, Positive Behaviour Support (PBS) is especially valuable, as our approach focuses on understanding each person's unique needs and creating supportive environments where they can thrive. Supervising staff and play a good role model, coaching and mentoring Ensure accurate record keeping and documentation, maintaining high standards of professionalism and regulatory compliance. Knowledge of health and safety issues within supported housing or care environments Understanding of confidentiality, GDPR, and data protection principles Staff must have access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access Right to Work in the UK. Please note: Outward will not provide visa sponsorship. Desirable Criteria NVQ Level 2 or 3 in Health and Social Care (or equivalent) Additional training in PBS, safeguarding, or housing-related legislation How to Apply The above is not an exhaustive list of requirements for the role. If you think you are who we are looking for, please submit a CV and statement detailing how you feel your experiences meets the requirements of the role by referring to the Job Responsibilities and the Person Specification. Closing There is no specific closing date for this advert. We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you. Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require a DBS for successful candidates. Benefits: 25 days Annual Leave excluding Bank Holidays (pro rata for part time) Comprehensive Learning & Development Programme Cycle to Work Scheme Death in Service Benefit Health Assured - Employee Assistance Programme Eye care Vouchers Flu Jab Reimbursement Pension Scheme Purchase Additional Annual Leave Refer-a-Friend Scheme Diversity and Safeguarding at Outward : We are committed to equal opportunities and welcome applications from all sections of the community. Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Pleasenote that the OOI is available to disabled candidatesonly. Regrettably, any false declaration of disability in order to secure aninterview will impact on your overall application.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The role is for a Company Secretarial Professional at Senior Manager level, who will work as part of our team providing company secretarial advisory services to Prism Cosec clients. The individual would work on a portfolio of clients as part of a client delivery team and would be expected to delegate to and manage junior members within such teams. Business Function For many years Prism Cosec, part of the Equiniti Group, has been providing corporate governance best-practice and company secretarial services to quoted and unquoted companies seeking to operate UK governance standards. Our team of Chartered Secretaries has in-house experience at senior levels in FTSE listed companies, focusing on good board governance, meeting arrangements and procedures, and annual report. We provide a comprehensive set of company secretarial services and help clients fulfil their legal and regulatory obligations. Core Company Secretarial Responsibilities: The provision of high-quality company secretarial services and support to Prism's clients including, but not limited to, any of the following: Taking responsibility for your own portfolio of clients either as a Client Lead or as part of a client delivery team; such portfolio may consist of Main Market and AIM listed companies, and larger private limited companies Board and Committee meeting administration, including attending meetings in person where required Pre- and post-IPO company secretarial activity Advising on the UK Corporate Governance Code and QCA Corporate Governance Code, including undertaking gap analysis reviews Support with Annual Report and Accounts (which may include project management, drafting governance sections, design and printing) AGMs and shareholder meetings Drafting regulatory stock exchange announcements Demonstrating a sound understanding of the Companies Act 2006 Stock Exchange regulatory compliance including DTRs, UK Listing Rules and AIM Rules Advising on the application of the UK Market Abuse Regulations, management of insider lists and related communications Supporting clients as required with their Board and Committee performance reviews Company Secretarial mentoring Managing more junior members of the team in your client delivery team(s) The role will involve: Liaising with clients and their advisers whilst building and maintaining strong relationships Leading and delivering a high-quality end to end service as part of a client delivery team, adhering to standardised policies, procedures and service standards Developing and mentoring junior members of the team Keeping abreast of all professional developments in own area of work and undertaking such training as required The role will also involve working with the Client Directors to: Network internally with EQ business units and with external specialists (lawyers, advisers, accountants, brokers, NOMADs etc.) Develop and maintain knowledge of relevant products and services offered by the EQ Group Support our team's business development and marketing activities Help identify opportunities to improve services to clients through operational efficiency, automation and the use of technology Person Specification - Skills, Capabilities and Attributes: Academic & Professional Qualifications Fully qualified chartered secretary (ACG/FCG or equivalent) Expertise Strong company secretarial experience in a listed company or professional services business A comprehensive working knowledge of corporate governance issues Experience attending board and committee meetings and drafting of minutes Competencies High level of attention to detail and accuracy A proactive and flexible approach Excellent time management and organisation skills Resilient, able to work under pressure, cope with varying workloads, urgent projects and meet deadlines Interpersonal skills and the ability to work well with people at all levels Excellent reporting skills Strong verbal and written communication skills Team working The capability to work with numerical information, plus analytical and problem-solving skills A diplomatic approach and proven confidence to provide support to high-profile company staff and board members Experience of managing more junior team members Integrity and discretion when handling confidential information IT Knowhow Working knowledge of Diligent Entities and / or Kuberno Working knowledge of a Board portal, ideally Board Intelligence or Diligent Boardbooks Working knowledge of Microsoft Word, with a focus on intermediate to advanced Excel and PowerPoint skills We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Mar 18, 2026
Full time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The role is for a Company Secretarial Professional at Senior Manager level, who will work as part of our team providing company secretarial advisory services to Prism Cosec clients. The individual would work on a portfolio of clients as part of a client delivery team and would be expected to delegate to and manage junior members within such teams. Business Function For many years Prism Cosec, part of the Equiniti Group, has been providing corporate governance best-practice and company secretarial services to quoted and unquoted companies seeking to operate UK governance standards. Our team of Chartered Secretaries has in-house experience at senior levels in FTSE listed companies, focusing on good board governance, meeting arrangements and procedures, and annual report. We provide a comprehensive set of company secretarial services and help clients fulfil their legal and regulatory obligations. Core Company Secretarial Responsibilities: The provision of high-quality company secretarial services and support to Prism's clients including, but not limited to, any of the following: Taking responsibility for your own portfolio of clients either as a Client Lead or as part of a client delivery team; such portfolio may consist of Main Market and AIM listed companies, and larger private limited companies Board and Committee meeting administration, including attending meetings in person where required Pre- and post-IPO company secretarial activity Advising on the UK Corporate Governance Code and QCA Corporate Governance Code, including undertaking gap analysis reviews Support with Annual Report and Accounts (which may include project management, drafting governance sections, design and printing) AGMs and shareholder meetings Drafting regulatory stock exchange announcements Demonstrating a sound understanding of the Companies Act 2006 Stock Exchange regulatory compliance including DTRs, UK Listing Rules and AIM Rules Advising on the application of the UK Market Abuse Regulations, management of insider lists and related communications Supporting clients as required with their Board and Committee performance reviews Company Secretarial mentoring Managing more junior members of the team in your client delivery team(s) The role will involve: Liaising with clients and their advisers whilst building and maintaining strong relationships Leading and delivering a high-quality end to end service as part of a client delivery team, adhering to standardised policies, procedures and service standards Developing and mentoring junior members of the team Keeping abreast of all professional developments in own area of work and undertaking such training as required The role will also involve working with the Client Directors to: Network internally with EQ business units and with external specialists (lawyers, advisers, accountants, brokers, NOMADs etc.) Develop and maintain knowledge of relevant products and services offered by the EQ Group Support our team's business development and marketing activities Help identify opportunities to improve services to clients through operational efficiency, automation and the use of technology Person Specification - Skills, Capabilities and Attributes: Academic & Professional Qualifications Fully qualified chartered secretary (ACG/FCG or equivalent) Expertise Strong company secretarial experience in a listed company or professional services business A comprehensive working knowledge of corporate governance issues Experience attending board and committee meetings and drafting of minutes Competencies High level of attention to detail and accuracy A proactive and flexible approach Excellent time management and organisation skills Resilient, able to work under pressure, cope with varying workloads, urgent projects and meet deadlines Interpersonal skills and the ability to work well with people at all levels Excellent reporting skills Strong verbal and written communication skills Team working The capability to work with numerical information, plus analytical and problem-solving skills A diplomatic approach and proven confidence to provide support to high-profile company staff and board members Experience of managing more junior team members Integrity and discretion when handling confidential information IT Knowhow Working knowledge of Diligent Entities and / or Kuberno Working knowledge of a Board portal, ideally Board Intelligence or Diligent Boardbooks Working knowledge of Microsoft Word, with a focus on intermediate to advanced Excel and PowerPoint skills We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
A client of ours in the Pensions space is seeking a Senior Pensions Administrator to join its established Birmingham team. This is a business-as-usual role supporting a portfolio of Defined Benefit pension schemes, offering the opportunity to work within a highly respected and well-structured administration function. This role is open to individuals at Senior Administrator level with strong technical and peer review experience, or those operating at Team Leader / Team Manager level looking to take on broader responsibility for operational oversight, quality control, and team development. The successful candidate will play a key role in maintaining high service standards, improving operational processes, and supporting both client relationships and junior team members. Key responsibilities: Oversee the delivery of high-quality pensions administration services across Defined Benefit schemes Peer review and sign-off complex pension calculations, member events, and administrative tasks Act as an escalation point for complex member and client queries via email, letter, and telephone Maintain a detailed understanding of scheme rules and ensure all work complies with regulatory and internal standards Support client relationships, including budgeting, project tracking, and process improvement initiatives Review and sign off pension increases, benefit statements, reports, and scheme communications Ensure errors, complaints, and omissions are handled appropriately and within agreed timelines Identify opportunities to improve efficiency, service delivery, and client outcomes Coach, mentor, and support the development of junior team members Contribute to continuous improvement and implementation of administration best practice Key requirements: Strong experience in occupational pensions administration, with Defined Benefit knowledge essential Proven ability to peer review complex calculations and administrative work Experience improving processes and maintaining high quality standards Strong technical understanding of pensions legislation and scheme rules Excellent organisational skills and attention to detail Confident communicator with the ability to build relationships internally and with clients Experience mentoring or supervising others is highly desirable Working arrangements: Hybrid model Must be willing to commute to Birmingham area once per week
Mar 18, 2026
Full time
A client of ours in the Pensions space is seeking a Senior Pensions Administrator to join its established Birmingham team. This is a business-as-usual role supporting a portfolio of Defined Benefit pension schemes, offering the opportunity to work within a highly respected and well-structured administration function. This role is open to individuals at Senior Administrator level with strong technical and peer review experience, or those operating at Team Leader / Team Manager level looking to take on broader responsibility for operational oversight, quality control, and team development. The successful candidate will play a key role in maintaining high service standards, improving operational processes, and supporting both client relationships and junior team members. Key responsibilities: Oversee the delivery of high-quality pensions administration services across Defined Benefit schemes Peer review and sign-off complex pension calculations, member events, and administrative tasks Act as an escalation point for complex member and client queries via email, letter, and telephone Maintain a detailed understanding of scheme rules and ensure all work complies with regulatory and internal standards Support client relationships, including budgeting, project tracking, and process improvement initiatives Review and sign off pension increases, benefit statements, reports, and scheme communications Ensure errors, complaints, and omissions are handled appropriately and within agreed timelines Identify opportunities to improve efficiency, service delivery, and client outcomes Coach, mentor, and support the development of junior team members Contribute to continuous improvement and implementation of administration best practice Key requirements: Strong experience in occupational pensions administration, with Defined Benefit knowledge essential Proven ability to peer review complex calculations and administrative work Experience improving processes and maintaining high quality standards Strong technical understanding of pensions legislation and scheme rules Excellent organisational skills and attention to detail Confident communicator with the ability to build relationships internally and with clients Experience mentoring or supervising others is highly desirable Working arrangements: Hybrid model Must be willing to commute to Birmingham area once per week
David Hathaway are looking for a Transport Manager to join our team at our site in Yate. The successful candidate will be responsible for overseeing and managing the transportation of goods to ensure timely and cost-effective delivery schedules. The Transport Manager will play a crucial role in optimising routes, maintaining high customer service standards, and ensuring compliance with current legislative requirements. Monday - Friday 40 hours per week 38-40k per annum dependant on experience Additional benefits: Life assurance Pension Exceptional fleet Opportunity for training and development (CPC training) Full Uniform and PPE Onsite Parking Cycle to work scheme. Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the Job: Lead on the full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/trailers to improve both the efficiency of the department and the Group; Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels; Lead on the recruitment and training and development of your department to ensure you have the right people, in the right roles, at the right time; Build, grow and maintain effective working relationships with key stake holders within both the business and the Group to promote partnership working and improve operational efficiency; Create, promote and implement clear communication channels with internal departments and external customers to improve KPI's and the profitability of the business; Monitor all information to ensure it is up to date and held in a secure location in order to comply with GDPR legislation; Lead on the effective management of driver hours by authorising driver timesheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations; Produce and audit relevant KPI's for the department and evaluate trends to continually improve processes, procedures and profit margins; Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the Company is compliant. Your knowledge and experience: Logistics qualification would be desirable Certificate of Professional Competence (CPC) or equivalent Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations Commercial awareness Working knowledge of transport operation systems Geography Health and Safety regulations Relevant transport management experience Managing and developing a team of employees Analysing and solving logistic problems Transport operation systems
Mar 18, 2026
Full time
David Hathaway are looking for a Transport Manager to join our team at our site in Yate. The successful candidate will be responsible for overseeing and managing the transportation of goods to ensure timely and cost-effective delivery schedules. The Transport Manager will play a crucial role in optimising routes, maintaining high customer service standards, and ensuring compliance with current legislative requirements. Monday - Friday 40 hours per week 38-40k per annum dependant on experience Additional benefits: Life assurance Pension Exceptional fleet Opportunity for training and development (CPC training) Full Uniform and PPE Onsite Parking Cycle to work scheme. Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the Job: Lead on the full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/trailers to improve both the efficiency of the department and the Group; Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels; Lead on the recruitment and training and development of your department to ensure you have the right people, in the right roles, at the right time; Build, grow and maintain effective working relationships with key stake holders within both the business and the Group to promote partnership working and improve operational efficiency; Create, promote and implement clear communication channels with internal departments and external customers to improve KPI's and the profitability of the business; Monitor all information to ensure it is up to date and held in a secure location in order to comply with GDPR legislation; Lead on the effective management of driver hours by authorising driver timesheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations; Produce and audit relevant KPI's for the department and evaluate trends to continually improve processes, procedures and profit margins; Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the Company is compliant. Your knowledge and experience: Logistics qualification would be desirable Certificate of Professional Competence (CPC) or equivalent Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations Commercial awareness Working knowledge of transport operation systems Geography Health and Safety regulations Relevant transport management experience Managing and developing a team of employees Analysing and solving logistic problems Transport operation systems
Job Title: Fleet Admin Assistant Location: Colnbrook Salary: £13 per hour Hours: 45 hours per week, Monday to Friday Department: Fleet & Transport Reports to: Head of Fleet & Transport About Us Goldstar is a fast-paced, dynamic logistics business supporting national and international operations. We are expanding our fleet team and are looking for an organised and proactive Fleet Admin Assistant to support the Transport and Workshop departments. The Role As a Fleet Admin Assistant, you will ensure our fleet operations run smoothly by maintaining accurate records, coordinating repairs, supporting compliance activities, and assisting with daily administrative duties. You will play a key role in ensuring our vehicles remain safe, compliant and operating efficiently. Key Responsibilities: • Maintain comprehensive and accurate fleet records using internal systems (including Trutac) • Complete all inbound and outbound paperwork accurately and promptly • Liaise with internal and external customers to support effective service delivery • Support internal audits and reporting • Monitor and report MOT pass rates • Respond to general queries and provide administrative support • Organise and coordinate 3rd-party repairs • Monitor and report fleet costs, including tyre expenditure • Support development of vehicle maintenance processes and policies • Assist with productivity and operational reporting • Highlight vehicle concerns to the Transport/Fleet Manager • Assist with fines, external queries and prosecutions What We're Looking For: • Strong organisational and multitasking skills • Ability to work in a fast-paced, changeable environment • Good communication and people-handling skills • Confident decision-making and problem-solving abilities • Ability to retain and manage large amounts of information • Computer-literate with good record-keeping ability • Fleet/transport experience is desirable but not essential CPC holder would be beneficial but not essential What We Offer: • 45 hours per week, Monday-Friday Sage Benefits and EAP support • Supportive and friendly team environment • Opportunities for training and professional development • Stable, long-term career potential Apply Now If you want to join a high-performing transport team and build your skills within fleet administration, we'd love to hear from you.
Mar 18, 2026
Full time
Job Title: Fleet Admin Assistant Location: Colnbrook Salary: £13 per hour Hours: 45 hours per week, Monday to Friday Department: Fleet & Transport Reports to: Head of Fleet & Transport About Us Goldstar is a fast-paced, dynamic logistics business supporting national and international operations. We are expanding our fleet team and are looking for an organised and proactive Fleet Admin Assistant to support the Transport and Workshop departments. The Role As a Fleet Admin Assistant, you will ensure our fleet operations run smoothly by maintaining accurate records, coordinating repairs, supporting compliance activities, and assisting with daily administrative duties. You will play a key role in ensuring our vehicles remain safe, compliant and operating efficiently. Key Responsibilities: • Maintain comprehensive and accurate fleet records using internal systems (including Trutac) • Complete all inbound and outbound paperwork accurately and promptly • Liaise with internal and external customers to support effective service delivery • Support internal audits and reporting • Monitor and report MOT pass rates • Respond to general queries and provide administrative support • Organise and coordinate 3rd-party repairs • Monitor and report fleet costs, including tyre expenditure • Support development of vehicle maintenance processes and policies • Assist with productivity and operational reporting • Highlight vehicle concerns to the Transport/Fleet Manager • Assist with fines, external queries and prosecutions What We're Looking For: • Strong organisational and multitasking skills • Ability to work in a fast-paced, changeable environment • Good communication and people-handling skills • Confident decision-making and problem-solving abilities • Ability to retain and manage large amounts of information • Computer-literate with good record-keeping ability • Fleet/transport experience is desirable but not essential CPC holder would be beneficial but not essential What We Offer: • 45 hours per week, Monday-Friday Sage Benefits and EAP support • Supportive and friendly team environment • Opportunities for training and professional development • Stable, long-term career potential Apply Now If you want to join a high-performing transport team and build your skills within fleet administration, we'd love to hear from you.
Specialist ISA Practice and Development Manager Location: Hybrid (40% office based) Hours: Full time - 35 hours per week Type of contract: Permanent Start date: ASAP Salary: £36,435 Reports to: Deputy Head of Operations Manager ABOUT SUZY LAMPLUGH TRUST: The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives Role overview: The purpose of this role is to manage the specialist elements of the London stalking support service, including the Community Engagement and Outreach ISA and the Court ISA functions. These are new areas of delivery for the Trust, and the postholder will play a key role in establishing and embedding these specialist services. The postholder will provide day-to-day management, guidance, and direction to specialist staff holding complex cases, ensuring work is delivered safely and in line with best practice, contractual standards, and safeguarding requirements. They will oversee referral assessment and allocation for specialist cases, ensuring referrals are prioritised and allocated within agreed response times. As the services are in their infancy, the role will focus on supporting the development and refining processes, pathways, and approaches, using performance data, feedback, test and learn approach and learning to support continuous improvement. The postholder will also oversee performance monitoring, quality assurance, and budget management working closely with the Deputy Head of Operations to manage demand and maintain service standards. The role will ensure inclusive, culturally responsive approaches are embedded within the Community Engagement and Outreach function, and will represent the Trust in operational forums, contributing to wider service development across the organisation. What we offer: At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package: Hybrid Working : With a minimum of 40% office-based work Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays Special Leave: Including days for personal milestones, like moving house or celebrating your birthday Pension Contribution: 5% employer contribution Health & Wellbeing App: Access to counselling, advice, and discounts Occupational Sick Pay increasing with service How to Apply: Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered. Deadline: 31 st March 2026 Interviews to be held week beginning 13th April
Mar 18, 2026
Full time
Specialist ISA Practice and Development Manager Location: Hybrid (40% office based) Hours: Full time - 35 hours per week Type of contract: Permanent Start date: ASAP Salary: £36,435 Reports to: Deputy Head of Operations Manager ABOUT SUZY LAMPLUGH TRUST: The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives Role overview: The purpose of this role is to manage the specialist elements of the London stalking support service, including the Community Engagement and Outreach ISA and the Court ISA functions. These are new areas of delivery for the Trust, and the postholder will play a key role in establishing and embedding these specialist services. The postholder will provide day-to-day management, guidance, and direction to specialist staff holding complex cases, ensuring work is delivered safely and in line with best practice, contractual standards, and safeguarding requirements. They will oversee referral assessment and allocation for specialist cases, ensuring referrals are prioritised and allocated within agreed response times. As the services are in their infancy, the role will focus on supporting the development and refining processes, pathways, and approaches, using performance data, feedback, test and learn approach and learning to support continuous improvement. The postholder will also oversee performance monitoring, quality assurance, and budget management working closely with the Deputy Head of Operations to manage demand and maintain service standards. The role will ensure inclusive, culturally responsive approaches are embedded within the Community Engagement and Outreach function, and will represent the Trust in operational forums, contributing to wider service development across the organisation. What we offer: At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package: Hybrid Working : With a minimum of 40% office-based work Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays Special Leave: Including days for personal milestones, like moving house or celebrating your birthday Pension Contribution: 5% employer contribution Health & Wellbeing App: Access to counselling, advice, and discounts Occupational Sick Pay increasing with service How to Apply: Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered. Deadline: 31 st March 2026 Interviews to be held week beginning 13th April
Purchasing Administrator Warminster, Wiltshire £30,000 £32,000 Per Annum (Pro Rata) 24 Hours Per Week We at JKR are excited to be recruiting for a Purchasing Administrator to join our client who is a well-established leader in their sector within manufacturing! Purchasing Administrator Roles and Responsibilities: Purchasing, ensuring efficient order placement and supplier coordination Maintain strong supplier relationships and monitor competitiveness in terms of price, quality, and delivery performance Obtain and review supplier quotations prior to placing orders, comparing cost, lead times, and quality standards Manage stock allocation and issue of materials to support operational requirement Raise and link purchase orders to relevant projects to ensure accurate tracking and cost control Work closely with the Operations team to maintain adequate forward order cover for long-lead components Keep project work-in-progress status updated to ensure accurate visibility of progress and materials Participate in freight activities for the company Coordinating with freight forwarders and ensuring international shipping documentation complies with relevant Incoterms Collaborate with Operations to arrange and monitor transportation of project materials to site locations Plan and coordinate domestic transport logistics, maintaining regular communication with the Operations Manager and Site Managers Purchasing Administrator Ideal Candidate: Purchasing experience Worked in a busy, logistics administration role Disciplined individual Keen to be trained Able to demonstrate a structured approach to task working Able to demonstrate accurate reporting on documentation To have a good level of computer competency Purchasing Administrator Further Details / Working Hours: 8.30am-5pm (24 hours per week, 3 days per week) 23 days holiday + Bank Holidays (25 days after 3 years of service) Company pension (salary sacrifice scheme available) Support offered you will be supervised and trained in all areas to enable you to succeed in your role as Purchasing Administrator. Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you.
Mar 18, 2026
Full time
Purchasing Administrator Warminster, Wiltshire £30,000 £32,000 Per Annum (Pro Rata) 24 Hours Per Week We at JKR are excited to be recruiting for a Purchasing Administrator to join our client who is a well-established leader in their sector within manufacturing! Purchasing Administrator Roles and Responsibilities: Purchasing, ensuring efficient order placement and supplier coordination Maintain strong supplier relationships and monitor competitiveness in terms of price, quality, and delivery performance Obtain and review supplier quotations prior to placing orders, comparing cost, lead times, and quality standards Manage stock allocation and issue of materials to support operational requirement Raise and link purchase orders to relevant projects to ensure accurate tracking and cost control Work closely with the Operations team to maintain adequate forward order cover for long-lead components Keep project work-in-progress status updated to ensure accurate visibility of progress and materials Participate in freight activities for the company Coordinating with freight forwarders and ensuring international shipping documentation complies with relevant Incoterms Collaborate with Operations to arrange and monitor transportation of project materials to site locations Plan and coordinate domestic transport logistics, maintaining regular communication with the Operations Manager and Site Managers Purchasing Administrator Ideal Candidate: Purchasing experience Worked in a busy, logistics administration role Disciplined individual Keen to be trained Able to demonstrate a structured approach to task working Able to demonstrate accurate reporting on documentation To have a good level of computer competency Purchasing Administrator Further Details / Working Hours: 8.30am-5pm (24 hours per week, 3 days per week) 23 days holiday + Bank Holidays (25 days after 3 years of service) Company pension (salary sacrifice scheme available) Support offered you will be supervised and trained in all areas to enable you to succeed in your role as Purchasing Administrator. Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you.
LGBTQ+ Adult Project Worker Responsible to: Communications and Engagement Manager Hours: Part time 6 hours Salary: £13.45 per hour Based: Fenny Stratford + outreach across Milton Keynes (for which travel expenses are paid) Contract: Fixed term for 12 months (potential extension, subject to funding) Closing Date: 23:59 on 8th April 2026 Interview Date: Tuesday 14th April 2026 Context Q:alliance provides support, information and representation for LGBTQ+ people who live, work and socialise in Milton Keynes and surrounding areas. Our goal is to create safe, welcoming spaces and accessible resources to ensure that the LGBTQ+ community is visible, represented and supported. Scope The Adult Project Worker will facilitate up to three weekly provisions for LGBTQ+ adults, working collaboratively within the team to develop activities that reduce isolation, create opportunities for belonging, and strengthen participation within the LGBTQ+ community in Milton Keynes. Sessions may take place at our centre in Fenny Stratford or at community locations across Milton Keynes, including Central Milton Keynes. Due to the nature of community-based group provision, most sessions take place during evenings, with some weekend working required to support community events and activities. Main Responsibilities Support, information and empowerment Develop and deliver resources, activities and events within group programmes. Create welcoming, safe and enjoyable environments where community members feel respected and included. Provide light-touch support and appropriate signposting to relevant services, and liaise with stakeholder organisations that support our community. Co-production Encourage meaningful involvement from beneficiaries in shaping activities and services. Support individuals to take on participatory roles within the organisation, such as co-chairing sessions or contributing to programme development. Seek innovative ways to embed community voice within service delivery. Inclusivity Ensure that services remain welcoming and accessible to a diverse range of LGBTQ+ people. Support activities that reflect varied perspectives, experiences and identities within the community. Data capture and intelligence - Support Q;alliance s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Skills and Experience Expertise Experience supporting individuals or facilitating group activities Ability to plan, deliver and evaluate a diverse range of activities Knowledge of the challenges affecting the LGBTQ+ community Understanding of mental health and approaches to building resilience The ability to follow policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead Ability to maintain confidentiality Confidence to plan and lead activities independently and work as part of a team Communication A general level of education evidencing good literacy skills and record keeping A confident and engaging communication style Ability to motivate and inspire participants Confidence communicating with partner and stakeholder organisations Behaviours Demonstrates clear professional boundaries Passionate about equality and the rights of LGBTQ+ people Commitment to co-production and community involvement An ability to listen with empathy and act with compassion Model conduct essential for successful teams, such as reliability, honesty and courage Desirable (non-essential) Qualifications and training in mental health first aid, or the desire to gain relevant qualifications. Data, monitoring, and impact training, including up to date GDPR certificate (2 years) LGBTQ+ lived experience Volunteer management experience Full UK Driving License Other Ability to work flexibly Commitment to further personal development and training This role involves working with members of the community and may involve contact with adults who could be considered vulnerable. As part of our commitment to safeguarding, the successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check. Appointment to the post will be subject to satisfactory DBS clearance and references. We are particularly interested in receiving applications from individuals from underrepresented communities within the LGBTQ+ community and those with lived experience of marginalisation What you ll bring to the team You will work collaboratively with the adult services team to strengthen Q:alliance s adult provision and ensure that our services continue to meet the needs of the LGBTQ+ community. The role will contribute to creating safe and welcoming spaces in line with Q:alliance s Safer Spaces policy, helping ensure consistency and quality across our different adult programmes. All staff are required to adhere to Q:alliance safeguarding policies and procedure The Adult Project Worker will have responsibility for the following documents. Session registers and monitoring data Overview and evaluation forms Basic activity reports where required
Mar 18, 2026
Full time
LGBTQ+ Adult Project Worker Responsible to: Communications and Engagement Manager Hours: Part time 6 hours Salary: £13.45 per hour Based: Fenny Stratford + outreach across Milton Keynes (for which travel expenses are paid) Contract: Fixed term for 12 months (potential extension, subject to funding) Closing Date: 23:59 on 8th April 2026 Interview Date: Tuesday 14th April 2026 Context Q:alliance provides support, information and representation for LGBTQ+ people who live, work and socialise in Milton Keynes and surrounding areas. Our goal is to create safe, welcoming spaces and accessible resources to ensure that the LGBTQ+ community is visible, represented and supported. Scope The Adult Project Worker will facilitate up to three weekly provisions for LGBTQ+ adults, working collaboratively within the team to develop activities that reduce isolation, create opportunities for belonging, and strengthen participation within the LGBTQ+ community in Milton Keynes. Sessions may take place at our centre in Fenny Stratford or at community locations across Milton Keynes, including Central Milton Keynes. Due to the nature of community-based group provision, most sessions take place during evenings, with some weekend working required to support community events and activities. Main Responsibilities Support, information and empowerment Develop and deliver resources, activities and events within group programmes. Create welcoming, safe and enjoyable environments where community members feel respected and included. Provide light-touch support and appropriate signposting to relevant services, and liaise with stakeholder organisations that support our community. Co-production Encourage meaningful involvement from beneficiaries in shaping activities and services. Support individuals to take on participatory roles within the organisation, such as co-chairing sessions or contributing to programme development. Seek innovative ways to embed community voice within service delivery. Inclusivity Ensure that services remain welcoming and accessible to a diverse range of LGBTQ+ people. Support activities that reflect varied perspectives, experiences and identities within the community. Data capture and intelligence - Support Q;alliance s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Skills and Experience Expertise Experience supporting individuals or facilitating group activities Ability to plan, deliver and evaluate a diverse range of activities Knowledge of the challenges affecting the LGBTQ+ community Understanding of mental health and approaches to building resilience The ability to follow policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead Ability to maintain confidentiality Confidence to plan and lead activities independently and work as part of a team Communication A general level of education evidencing good literacy skills and record keeping A confident and engaging communication style Ability to motivate and inspire participants Confidence communicating with partner and stakeholder organisations Behaviours Demonstrates clear professional boundaries Passionate about equality and the rights of LGBTQ+ people Commitment to co-production and community involvement An ability to listen with empathy and act with compassion Model conduct essential for successful teams, such as reliability, honesty and courage Desirable (non-essential) Qualifications and training in mental health first aid, or the desire to gain relevant qualifications. Data, monitoring, and impact training, including up to date GDPR certificate (2 years) LGBTQ+ lived experience Volunteer management experience Full UK Driving License Other Ability to work flexibly Commitment to further personal development and training This role involves working with members of the community and may involve contact with adults who could be considered vulnerable. As part of our commitment to safeguarding, the successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check. Appointment to the post will be subject to satisfactory DBS clearance and references. We are particularly interested in receiving applications from individuals from underrepresented communities within the LGBTQ+ community and those with lived experience of marginalisation What you ll bring to the team You will work collaboratively with the adult services team to strengthen Q:alliance s adult provision and ensure that our services continue to meet the needs of the LGBTQ+ community. The role will contribute to creating safe and welcoming spaces in line with Q:alliance s Safer Spaces policy, helping ensure consistency and quality across our different adult programmes. All staff are required to adhere to Q:alliance safeguarding policies and procedure The Adult Project Worker will have responsibility for the following documents. Session registers and monitoring data Overview and evaluation forms Basic activity reports where required
An exciting opportunity has arisen within Pure Innovations in a pivotal role where you ll help shape the future of our charity s relationships and service growth, driving meaningful impact across Greater Manchester s communities.The Relationship & Growth Manager will lead Pure s business growth by successfully building strategic relationships with commissioners, funders and stakeholders, which will develop firm foundations for new business, transforming these into tangible new business ventures for Pure Innovations. The role requires an understanding of the Greater Manchester health and social care landscape, including local authority commissioning teams, NHS Greater Manchester, Adult Social Care, VCFSE networks, and place based partnership structures. The postholder will draw upon existing networks to expand Pure s influence and identify opportunities, leading the bidding lifecycle, ensuring all submissions are accurately costed, high quality, and effectively project managed through to submission. We re seeking a well connected leader from the Greater Manchester health, social care, or VCFSE sector who can unlock opportunities, forge strong partnerships, and drive the growth of innovative, high impact services. Responsibilities: Work across the organisation to ensure a proactive business growth vision. Lead on the delivery of new business by continually horizon scanning for opportunities, exploring tendering options and reviewing trend data. Develop relationships with Greater Manchester health, social care, statutory and VCFSE organisations to create business opportunities aligned with strategic priorities Use GMCA strategies and commissioning plans to Co-design responsive provision or develop viable business propositions. Represent Pure within Greater Manchester commissioning forums, VCSE networks and partnership groups. Produce and present outcome focused reports including a Business Growth Dashboard. Deliver innovative and creative outcomes supporting organisational growth. This role is ideal for someone who: Has worked in a senior role within business development for a social care provider, supported employment service, NHS partnership team, or Greater Manchester VCFSE. Understands how to navigate adult social care commissioning, NHS community pathways, or specialist provision to generate business opportunities. Has a network that may include strategic commissioners within health, education social care and community organisation s. Passion for improving outcomes for people with disabilities, learning differences, autism, long term health conditions, or those at risk of social isolation in Greater Manchester Person Specification Education and Qualification Essential: GCSEs level 4+ in Maths & English. Desirable: Qualification in business or project management. Essential experience: • Minimum 2 years business development experience within the Greater Manchester health, social care, VCSE, or supported employment ecosystem. • Understanding of Greater Manchester devolution priorities and how they influence commissioning priorities, for local health and care agendas • Bid writing for health/social care contracts (£500,000+) • Contract negotiation with local authorities/NHS partners • Social value commitments and ethical practices. • Excellent communication, negotiation and influencing skills. • Strategic thinking, analysis and project management. Desirable experience: • Minimum 2 years experience in a Senior business development role within the Greater Manchester health, social care, VCSE, or supported employment ecosystem. • Existing relationships with commissioners, Greater Manchester Combined Authority, local authorities, Integrated Care Systems (NHS GM), or social care providers. • Co designing social impact models Why Join us? • Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits). • Full Induction, training & Development programmes. • Leadership development program recognised by Chartered Management Institute. • Flexible working hours (subject to the needs of the service). • days holiday after 5 years service (pro rata - part-time staff) + Bank Holidays. • Health Benefits including Simply Health cover, dental treatment plan cover or gym membership. (after completion of probationary period). • Bonus birthday holiday after 5 years service. • Company events and fun days out. • Discount at Catering Outlets. • Employee Assistance Programme- 24-hour helpline for support and advice. • Nest pension Scheme-salary sacrifice basis. Pure makes a scheme % contribution. • Mental Health at work first aiders to offer guidance and Support when required. • Refer a friend recruitment scheme. Pure Innovations is an equal opportunity employer and a proud supporter of the Disability Confident scheme and the Armed Forces Covenant. If you have a disability or are a member of the armed forces community, please let us know, and you will be automatically invited to interview, provided you meet the essential criteria. Additionally, please let us know if you require any reasonable adjustments or support with the recruitment process .
Mar 18, 2026
Full time
An exciting opportunity has arisen within Pure Innovations in a pivotal role where you ll help shape the future of our charity s relationships and service growth, driving meaningful impact across Greater Manchester s communities.The Relationship & Growth Manager will lead Pure s business growth by successfully building strategic relationships with commissioners, funders and stakeholders, which will develop firm foundations for new business, transforming these into tangible new business ventures for Pure Innovations. The role requires an understanding of the Greater Manchester health and social care landscape, including local authority commissioning teams, NHS Greater Manchester, Adult Social Care, VCFSE networks, and place based partnership structures. The postholder will draw upon existing networks to expand Pure s influence and identify opportunities, leading the bidding lifecycle, ensuring all submissions are accurately costed, high quality, and effectively project managed through to submission. We re seeking a well connected leader from the Greater Manchester health, social care, or VCFSE sector who can unlock opportunities, forge strong partnerships, and drive the growth of innovative, high impact services. Responsibilities: Work across the organisation to ensure a proactive business growth vision. Lead on the delivery of new business by continually horizon scanning for opportunities, exploring tendering options and reviewing trend data. Develop relationships with Greater Manchester health, social care, statutory and VCFSE organisations to create business opportunities aligned with strategic priorities Use GMCA strategies and commissioning plans to Co-design responsive provision or develop viable business propositions. Represent Pure within Greater Manchester commissioning forums, VCSE networks and partnership groups. Produce and present outcome focused reports including a Business Growth Dashboard. Deliver innovative and creative outcomes supporting organisational growth. This role is ideal for someone who: Has worked in a senior role within business development for a social care provider, supported employment service, NHS partnership team, or Greater Manchester VCFSE. Understands how to navigate adult social care commissioning, NHS community pathways, or specialist provision to generate business opportunities. Has a network that may include strategic commissioners within health, education social care and community organisation s. Passion for improving outcomes for people with disabilities, learning differences, autism, long term health conditions, or those at risk of social isolation in Greater Manchester Person Specification Education and Qualification Essential: GCSEs level 4+ in Maths & English. Desirable: Qualification in business or project management. Essential experience: • Minimum 2 years business development experience within the Greater Manchester health, social care, VCSE, or supported employment ecosystem. • Understanding of Greater Manchester devolution priorities and how they influence commissioning priorities, for local health and care agendas • Bid writing for health/social care contracts (£500,000+) • Contract negotiation with local authorities/NHS partners • Social value commitments and ethical practices. • Excellent communication, negotiation and influencing skills. • Strategic thinking, analysis and project management. Desirable experience: • Minimum 2 years experience in a Senior business development role within the Greater Manchester health, social care, VCSE, or supported employment ecosystem. • Existing relationships with commissioners, Greater Manchester Combined Authority, local authorities, Integrated Care Systems (NHS GM), or social care providers. • Co designing social impact models Why Join us? • Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits). • Full Induction, training & Development programmes. • Leadership development program recognised by Chartered Management Institute. • Flexible working hours (subject to the needs of the service). • days holiday after 5 years service (pro rata - part-time staff) + Bank Holidays. • Health Benefits including Simply Health cover, dental treatment plan cover or gym membership. (after completion of probationary period). • Bonus birthday holiday after 5 years service. • Company events and fun days out. • Discount at Catering Outlets. • Employee Assistance Programme- 24-hour helpline for support and advice. • Nest pension Scheme-salary sacrifice basis. Pure makes a scheme % contribution. • Mental Health at work first aiders to offer guidance and Support when required. • Refer a friend recruitment scheme. Pure Innovations is an equal opportunity employer and a proud supporter of the Disability Confident scheme and the Armed Forces Covenant. If you have a disability or are a member of the armed forces community, please let us know, and you will be automatically invited to interview, provided you meet the essential criteria. Additionally, please let us know if you require any reasonable adjustments or support with the recruitment process .
MTrec's new career opportunity Our client are specialists in their industry sector, they are looking to recruit an ERP Administrator on a permanent basis. The Job you'll do Reporting to the Office Manager, this is an administrative role based in the Administration Department but supporting various departments, including production and engineering. The main tasks of the job will be to create BOMs and sales orders on the company's ERP system and to help manage the administration side of engineering projects, from the beginning to the end of the process. This will involve ensuring the correct BOM is available in a timely manner to enable other departments to be able to provide customer quotations, to purchase supplies and to begin manufacture. The company has just installed a new ERP system (EFACS) and the candidate will be expected to help with the full implementation of this system and then support production and admin staff in running it. It is envisaged that the successful candidate will have worked in a manufacturing company, preferably engineering, with an understanding of ERP systems, bills of materials, planning systems and all associated engineering processes. You will be expected to suggest improvements and streamline tasks where appropriate. Importing Bill of Materials (BOM) from Excel spreadsheet to ERP system, accurately and on time. Preparing reports for customers and internal departments. Arranging transport with customers and suppliers. Raising delivery notes and sales invoices. Working closely with other departments, eg Purchasing, Estimating, Production. Other general admin when required, including recruitment. About You Experience of ERP systems. Engineering/Technical/Manufacturing background. Flexible - able to implement change and suggest areas of improvement Fully conversant with MS Office, particularly Excel. Honest, reliable and punctual. The Rewards and the Benefits Pension: 3% Company contribution. 25 days holiday per year, plus bank holidays. Cycle to Work Scheme. Radius Allowance payable based on commute to work miles. Death in Service Insurance. Income Protection Insurance.
Mar 18, 2026
Full time
MTrec's new career opportunity Our client are specialists in their industry sector, they are looking to recruit an ERP Administrator on a permanent basis. The Job you'll do Reporting to the Office Manager, this is an administrative role based in the Administration Department but supporting various departments, including production and engineering. The main tasks of the job will be to create BOMs and sales orders on the company's ERP system and to help manage the administration side of engineering projects, from the beginning to the end of the process. This will involve ensuring the correct BOM is available in a timely manner to enable other departments to be able to provide customer quotations, to purchase supplies and to begin manufacture. The company has just installed a new ERP system (EFACS) and the candidate will be expected to help with the full implementation of this system and then support production and admin staff in running it. It is envisaged that the successful candidate will have worked in a manufacturing company, preferably engineering, with an understanding of ERP systems, bills of materials, planning systems and all associated engineering processes. You will be expected to suggest improvements and streamline tasks where appropriate. Importing Bill of Materials (BOM) from Excel spreadsheet to ERP system, accurately and on time. Preparing reports for customers and internal departments. Arranging transport with customers and suppliers. Raising delivery notes and sales invoices. Working closely with other departments, eg Purchasing, Estimating, Production. Other general admin when required, including recruitment. About You Experience of ERP systems. Engineering/Technical/Manufacturing background. Flexible - able to implement change and suggest areas of improvement Fully conversant with MS Office, particularly Excel. Honest, reliable and punctual. The Rewards and the Benefits Pension: 3% Company contribution. 25 days holiday per year, plus bank holidays. Cycle to Work Scheme. Radius Allowance payable based on commute to work miles. Death in Service Insurance. Income Protection Insurance.
Marketing Executive (Part-Time) Hours: Minimum 16 up to 25 hours per week Salary: £31,200 pro rata (£15 per hour) This is a great opportunity to join a long standing business where you will have the opportunity to grow a worthwhile career. About the Role We are looking for a proactive and confident Marketing Executive to support our marketing and business development activities. This is a hands-on, part-time role with a strong focus on marketing, outbound lead generation, telephone-based outreach, and social media engagement, particularly LinkedIn. You will assist with day-to-day marketing tasks while helping nurture and convert leads through multiple channels. Key Responsibilities Design & Content Creation - Design and produce marketing materials including graphics, flyers, brochures, and promotional assets - Write, format, and publish blog posts and other written content - Research products and services to build sufficient knowledge to create accurate and compelling marketing materials - Maintain brand consistency across all creative output Marketing Planning & Delivery - Assist in the design and delivery of structured marketing plans - Plan, coordinate, and execute marketing campaigns across multiple channels - Track and report on campaign performance Lead Generation - Conduct social media outreach to identify and engage prospective clients - Manage and execute LinkedIn campaigns using LinkedIn Campaign Manager - Occasionally may look to generate new business leads through outbound calling Lead Nurturing & CRM - Follow up and nurture leads through the sales pipeline - Maintain accurate and up-to-date records within the CRM system General Marketing Support - Provide day-to-day support to the Line Manager across all marketing activities - Manage social media scheduling and posting - Assist with email marketing campaigns Desirable Skills - NOT ESSENTIAL - NICE TO HAVE - Experience with SEO strategy and implementation - Familiarity with PPC advertising and Google Analytics 4 (GA4) - Event organisation experience What We Offer Flexible part-time hours (16-25 hours per week) Competitive hourly rate (£15/hour) Opportunity to develop skills across marketing, sales, and lead generation This is a great opportunity to join a long standing business where you will have the opportunity to grow a worthwhile career.
Mar 18, 2026
Full time
Marketing Executive (Part-Time) Hours: Minimum 16 up to 25 hours per week Salary: £31,200 pro rata (£15 per hour) This is a great opportunity to join a long standing business where you will have the opportunity to grow a worthwhile career. About the Role We are looking for a proactive and confident Marketing Executive to support our marketing and business development activities. This is a hands-on, part-time role with a strong focus on marketing, outbound lead generation, telephone-based outreach, and social media engagement, particularly LinkedIn. You will assist with day-to-day marketing tasks while helping nurture and convert leads through multiple channels. Key Responsibilities Design & Content Creation - Design and produce marketing materials including graphics, flyers, brochures, and promotional assets - Write, format, and publish blog posts and other written content - Research products and services to build sufficient knowledge to create accurate and compelling marketing materials - Maintain brand consistency across all creative output Marketing Planning & Delivery - Assist in the design and delivery of structured marketing plans - Plan, coordinate, and execute marketing campaigns across multiple channels - Track and report on campaign performance Lead Generation - Conduct social media outreach to identify and engage prospective clients - Manage and execute LinkedIn campaigns using LinkedIn Campaign Manager - Occasionally may look to generate new business leads through outbound calling Lead Nurturing & CRM - Follow up and nurture leads through the sales pipeline - Maintain accurate and up-to-date records within the CRM system General Marketing Support - Provide day-to-day support to the Line Manager across all marketing activities - Manage social media scheduling and posting - Assist with email marketing campaigns Desirable Skills - NOT ESSENTIAL - NICE TO HAVE - Experience with SEO strategy and implementation - Familiarity with PPC advertising and Google Analytics 4 (GA4) - Event organisation experience What We Offer Flexible part-time hours (16-25 hours per week) Competitive hourly rate (£15/hour) Opportunity to develop skills across marketing, sales, and lead generation This is a great opportunity to join a long standing business where you will have the opportunity to grow a worthwhile career.
Join Superdrug Head Office- Make a Real Difference Every Day ! Location:East Croydon Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's what to expect The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement.Alongside this team youll also manage the team who make our office a great place to work, including our concierge and café teams. And because youre great at problem solving youll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: . Making sure the vital basics are covered and our HR processes are correctly managed Delivering exceptional People support and guidance communicated in a simple way that supports the business aims Actively manage ER issues and support on escalations as required Youll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve Youll manage our PDR and Succession planning activities, creating meaningful actions Working with Internal Communications youll ensure the wider team is kept up to date and engaged Youll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment Representing the needs of the internal customer in various project groups to ensure we get it right first time Managing the Head Office Development budget and Strategy/Team development events during the year Creates a culture where the customer is always considered first Monitor data to deliver new and innovative ways of working to improve service Builds and delivers a strategy that listens and exceeds our customers' expectations Empowers their team to make decisions that delight the customer Continuously adapts the strategy to meet ever changing customer demands Uses commercial awareness to identify opportunities and threats in the market place,through research and analysis. Considering the impact of Online and Offline Lead and transform the People team to have the customers-first mindset for our O+O platform to build customer loyalty Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. This job is a good fit for you if: . You enjoy being a true generalist and delivering on projects You can add value through great questioning and getting to the root of a problem You understand how to build strong relationships You can work at a fast pace and make decisions when things can change quickly You are great at spotting the unintended consequences of decisions and getting ahead of them You are motivated by the latest thinking and by sharing your knowledge with your peers You get satisfaction though seeing projects come to fruition Authentically builds a wide network of trusted working relationships and experts to support the delivery of business plans and processes Actively seeks opportunities for collaboration working to support the delivery of business plans and processes Inspires and empowers our teams to work together cross functionally to encourage collaboration and to give opportunities for others to grow, create diverse teams, ideas to be shared and learnings to be implemented Able to challenge and influence senior stakeholders and groups outside of own department on complex topics, with little guidance Confidently manages complex or sensitive conversations ensuring wellbeing is considered Being able to challenge at all levels and empowering the team to do so too Empowers the team to take ownership and responsibility for finding solutions. Specifically, solutions for driving simplicity using technology Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Encouraging and creating an environment to rethink how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Building your team's AI confidence: Actively developing your team's ability to use AI effectively and think critically about outputs Focus on outcomes, not just business: Evaluating your team on quality and impact of work, not time spent or volume produced Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. What youll need to succeed: . You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them Youll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience Makes data driven decisions, involves relevant stakeholders to drive change and improvements with little guidance Assesses a situations complexity and chooses appropriate actions to simplify and add clarity for others. Usin
Mar 18, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day ! Location:East Croydon Hours:37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's what to expect The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement.Alongside this team youll also manage the team who make our office a great place to work, including our concierge and café teams. And because youre great at problem solving youll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: . Making sure the vital basics are covered and our HR processes are correctly managed Delivering exceptional People support and guidance communicated in a simple way that supports the business aims Actively manage ER issues and support on escalations as required Youll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve Youll manage our PDR and Succession planning activities, creating meaningful actions Working with Internal Communications youll ensure the wider team is kept up to date and engaged Youll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment Representing the needs of the internal customer in various project groups to ensure we get it right first time Managing the Head Office Development budget and Strategy/Team development events during the year Creates a culture where the customer is always considered first Monitor data to deliver new and innovative ways of working to improve service Builds and delivers a strategy that listens and exceeds our customers' expectations Empowers their team to make decisions that delight the customer Continuously adapts the strategy to meet ever changing customer demands Uses commercial awareness to identify opportunities and threats in the market place,through research and analysis. Considering the impact of Online and Offline Lead and transform the People team to have the customers-first mindset for our O+O platform to build customer loyalty Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform. This job is a good fit for you if: . You enjoy being a true generalist and delivering on projects You can add value through great questioning and getting to the root of a problem You understand how to build strong relationships You can work at a fast pace and make decisions when things can change quickly You are great at spotting the unintended consequences of decisions and getting ahead of them You are motivated by the latest thinking and by sharing your knowledge with your peers You get satisfaction though seeing projects come to fruition Authentically builds a wide network of trusted working relationships and experts to support the delivery of business plans and processes Actively seeks opportunities for collaboration working to support the delivery of business plans and processes Inspires and empowers our teams to work together cross functionally to encourage collaboration and to give opportunities for others to grow, create diverse teams, ideas to be shared and learnings to be implemented Able to challenge and influence senior stakeholders and groups outside of own department on complex topics, with little guidance Confidently manages complex or sensitive conversations ensuring wellbeing is considered Being able to challenge at all levels and empowering the team to do so too Empowers the team to take ownership and responsibility for finding solutions. Specifically, solutions for driving simplicity using technology Helping your team understand when to use AI, when to rely on human judgment, and how to combine both Encouraging and creating an environment to rethink how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work Building your team's AI confidence: Actively developing your team's ability to use AI effectively and think critically about outputs Focus on outcomes, not just business: Evaluating your team on quality and impact of work, not time spent or volume produced Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. What youll need to succeed: . You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them Youll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience Makes data driven decisions, involves relevant stakeholders to drive change and improvements with little guidance Assesses a situations complexity and chooses appropriate actions to simplify and add clarity for others. Usin
About The Role Are you looking for a leadership role where you can make a real difference to dementia services across Belfast and can support our wider work across Northern Ireland? Do you have the skills to manage contracts, lead a team, and work collaboratively with internal and external partners? We're excited to offer an opportunity as Local Services Manager for Belfast. This is a 25 hours per week home-based role, but you'll need to travel regularly across the region for meetings, engagement activities, and partnership work. Mileage claims will be paid from your door if you live in Belfast or the Belfast border if you live outside of Belfast. You'll work closely with other Local Services Managers across Northern Ireland to oversee delivery across the region. Your responsibilities will include managing contracts, leading a team of Dementia Advisers, a Singing for the Brain Leader, and oversee a Carers Information and Support Programme, to ensure services align with our Help and Hope strategy and organisational values. About you You will have: - Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors. - Experience in leading teams and managing contracts. - Passionate about improving services for people affected by dementia and committed to our values. - Comfortable working independently and collaboratively across a dispersed team. - Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance. - Be able to travel regularly across Belfast and maintain a strong local presence. - Experience of utilising volunteer effort to enhance service output and to increase local presence Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Managing and monitoring the Regional Partnership Board contract as part of the Memory Support Pathway. - Leading and supporting a team of Dementia Advisers, a Singing for the Brain Leader, a Carers Information and Support Programme facilitator and volunteers - Working closely with other Local Services Managers and Local Communities and Volunteering Lead to ensure seamless delivery across Belfast and wider Northern Ireland. - Building relationships with the Belfast Health and Social Care Trust and wider partners in the Belfast area and beyond to enhance collaboration, positively influence and to promote our work as a charity. - Identifying opportunities to strengthen services and improve outcomes for people affected by dementia. Interviews for this role have been provisionally scheduled to take place week commencing 13th April.
Mar 18, 2026
Full time
About The Role Are you looking for a leadership role where you can make a real difference to dementia services across Belfast and can support our wider work across Northern Ireland? Do you have the skills to manage contracts, lead a team, and work collaboratively with internal and external partners? We're excited to offer an opportunity as Local Services Manager for Belfast. This is a 25 hours per week home-based role, but you'll need to travel regularly across the region for meetings, engagement activities, and partnership work. Mileage claims will be paid from your door if you live in Belfast or the Belfast border if you live outside of Belfast. You'll work closely with other Local Services Managers across Northern Ireland to oversee delivery across the region. Your responsibilities will include managing contracts, leading a team of Dementia Advisers, a Singing for the Brain Leader, and oversee a Carers Information and Support Programme, to ensure services align with our Help and Hope strategy and organisational values. About you You will have: - Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors. - Experience in leading teams and managing contracts. - Passionate about improving services for people affected by dementia and committed to our values. - Comfortable working independently and collaboratively across a dispersed team. - Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance. - Be able to travel regularly across Belfast and maintain a strong local presence. - Experience of utilising volunteer effort to enhance service output and to increase local presence Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Managing and monitoring the Regional Partnership Board contract as part of the Memory Support Pathway. - Leading and supporting a team of Dementia Advisers, a Singing for the Brain Leader, a Carers Information and Support Programme facilitator and volunteers - Working closely with other Local Services Managers and Local Communities and Volunteering Lead to ensure seamless delivery across Belfast and wider Northern Ireland. - Building relationships with the Belfast Health and Social Care Trust and wider partners in the Belfast area and beyond to enhance collaboration, positively influence and to promote our work as a charity. - Identifying opportunities to strengthen services and improve outcomes for people affected by dementia. Interviews for this role have been provisionally scheduled to take place week commencing 13th April.
Job Summary: We are a forward thinking, e-commerce accountancy practice looking for an experienced ACCA/ACA-qualified accountant to step into a Client Manager role. The primary responsibility will be to take on the management of our client portfolios and to oversee the delivery of services to those clients. Alongside this you will be expected to provide both accounting and tax advice. Key duties will include business development services, regular client meetings and handling tax queries as they arise. Main Duties and Responsibilities: Nurture and grow client relationships, providing proactive tax and accounting advice Manage your own portfolio, ensuring timely and accurate service delivery Conduct a 'welcome call' with new clients and complete a risk assessment upon client sign-up and annual AML risk assessment Periodically review bookkeeping and collaborate with the bookkeeper to ensure accuracy. Conduct quarterly business review meetings with relevant clients and hold an Annual Accounts Review (AAR) Monitor the time spent by the team on each client and ensure invoicing aligns with the client's revenue and time spent. Research complex tax matters and provide clear, practical solutions to clients. Liaise with HM Revenue & Customs (HMRC) on behalf of clients, handling inquiries and resolving tax-related issues. Stay updated on changes in UK tax legislation and communicate implications to clients and the team. Mandatory Requirements: Relevant Accounting Qualification (ACCA/ACA) At least five years' previous experience in a UK accountancy practice Solid understanding of UK Tax principles - Corporate, Personal, VAT, etc Great command of the English language (both written and oral) Solid understanding of spreadsheet software Desirable Characteristics: Experience working with e-commerce businesses. Strong organizational and time-management skills. Friendly and sociable attitude. Familiarity with software such as Karbon, Apron, One Drive, 1Password, and Slack is a bonus. Benefits Enjoy a competitive salary that reflects your skills and experience. Benefit from flexible working hours to maintain a healthy work-life balance. Flexibility to work remotely, depending on the firm's needs. Participate in company-sponsored events and team-building activities. Pathways for career progression within a growing firm, providing ample opportunities to take on new challenges and responsibilities.
Mar 18, 2026
Full time
Job Summary: We are a forward thinking, e-commerce accountancy practice looking for an experienced ACCA/ACA-qualified accountant to step into a Client Manager role. The primary responsibility will be to take on the management of our client portfolios and to oversee the delivery of services to those clients. Alongside this you will be expected to provide both accounting and tax advice. Key duties will include business development services, regular client meetings and handling tax queries as they arise. Main Duties and Responsibilities: Nurture and grow client relationships, providing proactive tax and accounting advice Manage your own portfolio, ensuring timely and accurate service delivery Conduct a 'welcome call' with new clients and complete a risk assessment upon client sign-up and annual AML risk assessment Periodically review bookkeeping and collaborate with the bookkeeper to ensure accuracy. Conduct quarterly business review meetings with relevant clients and hold an Annual Accounts Review (AAR) Monitor the time spent by the team on each client and ensure invoicing aligns with the client's revenue and time spent. Research complex tax matters and provide clear, practical solutions to clients. Liaise with HM Revenue & Customs (HMRC) on behalf of clients, handling inquiries and resolving tax-related issues. Stay updated on changes in UK tax legislation and communicate implications to clients and the team. Mandatory Requirements: Relevant Accounting Qualification (ACCA/ACA) At least five years' previous experience in a UK accountancy practice Solid understanding of UK Tax principles - Corporate, Personal, VAT, etc Great command of the English language (both written and oral) Solid understanding of spreadsheet software Desirable Characteristics: Experience working with e-commerce businesses. Strong organizational and time-management skills. Friendly and sociable attitude. Familiarity with software such as Karbon, Apron, One Drive, 1Password, and Slack is a bonus. Benefits Enjoy a competitive salary that reflects your skills and experience. Benefit from flexible working hours to maintain a healthy work-life balance. Flexibility to work remotely, depending on the firm's needs. Participate in company-sponsored events and team-building activities. Pathways for career progression within a growing firm, providing ample opportunities to take on new challenges and responsibilities.
Overview An excellent opportunity has arisen for an experienced St. James's Place Financial Administrator to join a growing, personable and forward-thinking wealth management practice operating fully remotely. This is a fantastic role for a highly organised and detail-focused administrator who enjoys being an integral part of a small team and supporting the delivery of high-quality client service. The Role You will work closely with the Adviser and Practice Manager to support the end-to-end client journey, ensuring a smooth, efficient and professional service at every stage. Responsibilities will include: Processing new business across pensions, investments and protection within SJP systems Managing client servicing, withdrawals, fund switches and policy administration Preparing documentation for annual reviews and client meetings Liaising with SJP head office and providers to progress cases Maintaining accurate client records and compliance documentation Supporting onboarding of new clients and integration of acquired client banks This is a fully remote role , so the ability to work independently, manage workload and communicate effectively is essential. Key Requirements Previous St. James's Place Financial Administration experience (essential) Strong understanding of pensions, investments and protection administration Experience using SJP back-office systems and processes Excellent organisational skills and attention to detail Strong client service mindset Ability to work autonomously in a remote environment The Opportunity Salary £35-£40,000 depending on experience Fully remote working Supportive, close-knit team environment Exposure to HNW clients and complex cases Opportunity to grow within a developing practice Apply For a confidential discussion or to apply, please contact Laura McKendry
Mar 18, 2026
Full time
Overview An excellent opportunity has arisen for an experienced St. James's Place Financial Administrator to join a growing, personable and forward-thinking wealth management practice operating fully remotely. This is a fantastic role for a highly organised and detail-focused administrator who enjoys being an integral part of a small team and supporting the delivery of high-quality client service. The Role You will work closely with the Adviser and Practice Manager to support the end-to-end client journey, ensuring a smooth, efficient and professional service at every stage. Responsibilities will include: Processing new business across pensions, investments and protection within SJP systems Managing client servicing, withdrawals, fund switches and policy administration Preparing documentation for annual reviews and client meetings Liaising with SJP head office and providers to progress cases Maintaining accurate client records and compliance documentation Supporting onboarding of new clients and integration of acquired client banks This is a fully remote role , so the ability to work independently, manage workload and communicate effectively is essential. Key Requirements Previous St. James's Place Financial Administration experience (essential) Strong understanding of pensions, investments and protection administration Experience using SJP back-office systems and processes Excellent organisational skills and attention to detail Strong client service mindset Ability to work autonomously in a remote environment The Opportunity Salary £35-£40,000 depending on experience Fully remote working Supportive, close-knit team environment Exposure to HNW clients and complex cases Opportunity to grow within a developing practice Apply For a confidential discussion or to apply, please contact Laura McKendry
Framatome is a major international player in the nuclear energy market recognised for its innovative solutions and value-added technologies for designing, building, maintaining, and advancing the global nuclear fleet. The company designs, manufactures, and installs components, fuel and instrumentation and control systems for nuclear power plants and offers a full range of reactor services. Due to our ongoing growth, we are recruiting a HR Administrator on a 12 month Fixed Term Contract to support our current HR team. Reporting to the Head of HR and HR Business Partner, the role of the HR Administrator is to provide administrative and co-ordinating support within the HR Team to ensure the smooth delivery of a pro-active administrative and operational HR service to all UK offices. Key activities will include: Onboarding: Sending out offers of employment (creation of contracts and offer packs), collating the requisite pre-employment data (right to work checks, references, pre-employment health questionnaires etc), clear and timely communication to line managers and other stakeholders (e.g. IT, Payroll) to ensure an excellent onboarding experience for all candidates. Payroll: Responsible for the collation of monthly changes in the payroll, including starters and leavers Benefits: adding new starters to the benefits platforms that we offer. Employee Variations: Creating correspondence for all forms of variation; from a change in hours to a promotion; updating the system and advising the key stakeholders. Data Integrity and Systems: The HR system (currently being implemented) will be the first point of entry for the majority of employee data for the business feeding into the IT and Finance systems, and into the global people database. Responsible for ensuring full and accurate completion of all employee data, changes and regular reconciliation of data integrity. Training: Responsible the booking of training, creating training agreements, reporting of training attendance and liasing with external providers/internal stakeholders. Offboarding: Processing of leavers. Responsible for issuing all leaver documentation, updating the employment status on the HR System/trackers, updating payroll. Removing leavers from company benefits. Ad hoc support, projects, and queries: ensuring the HR team have full administrative support across a range of activities; including note taking in formal employee meetings, raising invoices, filing, data management and general queries. To be considered, the following skills and experience is required: Experience in an office environment is desirable. HR Admin experience is desirable. A positive attitude with a strong work ethic is key. Good knowledge of the Microsoft Office suite is essential. Experience of an HR system would be good to have but is not essential. Applicants should be able to demonstrate a strong client focus, with a proactive approach towards delivery of their duties and a positive attitude to all tasks. Strong organisational skills, attention to detail and use of their own initiative are qualities vital to the role. Applicants should also have excellent communication and interpersonal skills at all levels. Candidates should be strong team players, committed and willing to take on new challenges. Ability to accommodate changing workload priorities. We are offering a salary of between £27,000 - £30,000 plus benefits to include: 25 days annual leave per year raising to 28 (x1 day for 2 years' service) 8% Employer pension contribution (salary sacrifice) - 1% min Employee Individual and family private health care (Employee, partner/ spouse and any child up to 24 years) Life assurance (4x salary) Employee assistance programme (EAP) Income Protection Professional Body Membership (1 per year) Plus, more including access to training and development opportunities.
Mar 18, 2026
Contractor
Framatome is a major international player in the nuclear energy market recognised for its innovative solutions and value-added technologies for designing, building, maintaining, and advancing the global nuclear fleet. The company designs, manufactures, and installs components, fuel and instrumentation and control systems for nuclear power plants and offers a full range of reactor services. Due to our ongoing growth, we are recruiting a HR Administrator on a 12 month Fixed Term Contract to support our current HR team. Reporting to the Head of HR and HR Business Partner, the role of the HR Administrator is to provide administrative and co-ordinating support within the HR Team to ensure the smooth delivery of a pro-active administrative and operational HR service to all UK offices. Key activities will include: Onboarding: Sending out offers of employment (creation of contracts and offer packs), collating the requisite pre-employment data (right to work checks, references, pre-employment health questionnaires etc), clear and timely communication to line managers and other stakeholders (e.g. IT, Payroll) to ensure an excellent onboarding experience for all candidates. Payroll: Responsible for the collation of monthly changes in the payroll, including starters and leavers Benefits: adding new starters to the benefits platforms that we offer. Employee Variations: Creating correspondence for all forms of variation; from a change in hours to a promotion; updating the system and advising the key stakeholders. Data Integrity and Systems: The HR system (currently being implemented) will be the first point of entry for the majority of employee data for the business feeding into the IT and Finance systems, and into the global people database. Responsible for ensuring full and accurate completion of all employee data, changes and regular reconciliation of data integrity. Training: Responsible the booking of training, creating training agreements, reporting of training attendance and liasing with external providers/internal stakeholders. Offboarding: Processing of leavers. Responsible for issuing all leaver documentation, updating the employment status on the HR System/trackers, updating payroll. Removing leavers from company benefits. Ad hoc support, projects, and queries: ensuring the HR team have full administrative support across a range of activities; including note taking in formal employee meetings, raising invoices, filing, data management and general queries. To be considered, the following skills and experience is required: Experience in an office environment is desirable. HR Admin experience is desirable. A positive attitude with a strong work ethic is key. Good knowledge of the Microsoft Office suite is essential. Experience of an HR system would be good to have but is not essential. Applicants should be able to demonstrate a strong client focus, with a proactive approach towards delivery of their duties and a positive attitude to all tasks. Strong organisational skills, attention to detail and use of their own initiative are qualities vital to the role. Applicants should also have excellent communication and interpersonal skills at all levels. Candidates should be strong team players, committed and willing to take on new challenges. Ability to accommodate changing workload priorities. We are offering a salary of between £27,000 - £30,000 plus benefits to include: 25 days annual leave per year raising to 28 (x1 day for 2 years' service) 8% Employer pension contribution (salary sacrifice) - 1% min Employee Individual and family private health care (Employee, partner/ spouse and any child up to 24 years) Life assurance (4x salary) Employee assistance programme (EAP) Income Protection Professional Body Membership (1 per year) Plus, more including access to training and development opportunities.
East Riding of Yorkshire Council
Beverley, North Humberside
The job itself ERSCP Multi-agency Quality Assurance Practice Lead The East Riding Safeguarding Children Partnership (ERSCP) currently has a new and exciting opportunity for a highly experienced lead practitioner to join the ERSCP Business Unit as the ERSCP Multi-agency Quality Assurance Practice Lead. The post has a key role in helping to evaluate the effectiveness of the Multi-Agency Safeguarding arrangements to protect and promote the wellbeing of children and young people in the East Riding of Yorkshire. The post holder will report to the ERSCP Business Unit Manager. The ERSCP Business Unit is hosted within the Children Young People Support & Safeguarding Services (CYPSSS). This is a permanent post. The Job itself: The post holder will support the ERSCP Business Unit Manager and Partners to ensure that there are effective multi-agency safeguarding arrangements in place within the East Riding as determined by legislation, and national and local guidance including the Children Acts (1989, 2004) and Working Together to Safeguard Children (2023). The post holder must be committed to safeguarding and promote the welfare of children, young people, and adults, raising concerns as appropriate. Day-to-day duties: The post holder will support the ERSCP Strategic Delivery Group to deliver and monitor performance on the priorities and actions set out in the ERSCP Business Plan, Scrutiny, Assurance, Learning and Improvement Framework (SALI). The role is varied, and the post holder will: Develop and embed the audit and quality assurance framework across the ERSCP. Lead and undertake quality assurance and audit activity across the ERSCP to quality assure and monitor the effectiveness and impact of the multiagency safeguarding arrangements for children in the East Riding. Support partner agencies to undertake single agency self-assessment and benchmarking exercises to evaluate their agencies progress, embed good practice and evidence impact and outcome aimed at enhancing multi-agency safeguarding practice. Co-ordinate and evaluate Safeguarding Partners and Relevant Agency adherence in discharging their duties under s11 of the Children Act 2004 or s175 and s157 of the Education Act 2002. Collate and analyse findings from ERSCP findings from ERSCP quality assurance and audit activity to identify learning including themes, trends, practice gaps and challenges within the multiagency practice system. Triangulate findings with local and national performance data to and formulate potential solutions which Partners can consider in mitigation. Prepare and present regular audit outcome reports and recommendations to the ERSCP and other Boards as required. Create, manage and evaluate multiagency action plans to address learning identified in all ERSCP quality assurance, audit, and reviews. Undertake Rapid Reviews and Local child safeguarding practice reviews in accordance with the statutory guidance from the National Child Safeguarding Practice Review Panel and Working Together to Safeguard Children 2023. Cascade learning from audit activity, through webinars, Learning from Audit Briefings and Seven Minute Briefing to support improvement in Multi-agency Safeguarding Practice. Work closely with partner organisations, including faith, voluntary and community sector to support, promote and advise on safeguarding standards. Ensure that the voice of children and families is considered as part of the scrutiny, quality assurance activity and that their direct feedback informs policy and practice improvement. Lead preparation for independent scrutiny, peer reviews, external audits and inspections including Ofsted and JTAI Act as project lead on safeguarding initiatives, facilitating short term 'Task and Finish' Groups to take forward priority safeguarding projects as determined by the ERSCP Business Unit Manager. Play a lead role in raising awareness of the role of the East Riding Safeguarding Children Partnership and the role of professionals and the public in ensuring that 'Safeguarding is Everyone's Business.
Mar 18, 2026
Full time
The job itself ERSCP Multi-agency Quality Assurance Practice Lead The East Riding Safeguarding Children Partnership (ERSCP) currently has a new and exciting opportunity for a highly experienced lead practitioner to join the ERSCP Business Unit as the ERSCP Multi-agency Quality Assurance Practice Lead. The post has a key role in helping to evaluate the effectiveness of the Multi-Agency Safeguarding arrangements to protect and promote the wellbeing of children and young people in the East Riding of Yorkshire. The post holder will report to the ERSCP Business Unit Manager. The ERSCP Business Unit is hosted within the Children Young People Support & Safeguarding Services (CYPSSS). This is a permanent post. The Job itself: The post holder will support the ERSCP Business Unit Manager and Partners to ensure that there are effective multi-agency safeguarding arrangements in place within the East Riding as determined by legislation, and national and local guidance including the Children Acts (1989, 2004) and Working Together to Safeguard Children (2023). The post holder must be committed to safeguarding and promote the welfare of children, young people, and adults, raising concerns as appropriate. Day-to-day duties: The post holder will support the ERSCP Strategic Delivery Group to deliver and monitor performance on the priorities and actions set out in the ERSCP Business Plan, Scrutiny, Assurance, Learning and Improvement Framework (SALI). The role is varied, and the post holder will: Develop and embed the audit and quality assurance framework across the ERSCP. Lead and undertake quality assurance and audit activity across the ERSCP to quality assure and monitor the effectiveness and impact of the multiagency safeguarding arrangements for children in the East Riding. Support partner agencies to undertake single agency self-assessment and benchmarking exercises to evaluate their agencies progress, embed good practice and evidence impact and outcome aimed at enhancing multi-agency safeguarding practice. Co-ordinate and evaluate Safeguarding Partners and Relevant Agency adherence in discharging their duties under s11 of the Children Act 2004 or s175 and s157 of the Education Act 2002. Collate and analyse findings from ERSCP findings from ERSCP quality assurance and audit activity to identify learning including themes, trends, practice gaps and challenges within the multiagency practice system. Triangulate findings with local and national performance data to and formulate potential solutions which Partners can consider in mitigation. Prepare and present regular audit outcome reports and recommendations to the ERSCP and other Boards as required. Create, manage and evaluate multiagency action plans to address learning identified in all ERSCP quality assurance, audit, and reviews. Undertake Rapid Reviews and Local child safeguarding practice reviews in accordance with the statutory guidance from the National Child Safeguarding Practice Review Panel and Working Together to Safeguard Children 2023. Cascade learning from audit activity, through webinars, Learning from Audit Briefings and Seven Minute Briefing to support improvement in Multi-agency Safeguarding Practice. Work closely with partner organisations, including faith, voluntary and community sector to support, promote and advise on safeguarding standards. Ensure that the voice of children and families is considered as part of the scrutiny, quality assurance activity and that their direct feedback informs policy and practice improvement. Lead preparation for independent scrutiny, peer reviews, external audits and inspections including Ofsted and JTAI Act as project lead on safeguarding initiatives, facilitating short term 'Task and Finish' Groups to take forward priority safeguarding projects as determined by the ERSCP Business Unit Manager. Play a lead role in raising awareness of the role of the East Riding Safeguarding Children Partnership and the role of professionals and the public in ensuring that 'Safeguarding is Everyone's Business.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Job Title: Business Development Manager (Fundraising & Earned Income) Responsible to: Chief Executive Location: Hybrid (with some in-person work as required) Fulltime Salary: £42k pro rata (£25,200 for 3 days a week), dependent on experience Contract: Part-time (3 days a week), Permanent (subject to funding) Role Purpose The Business Development Manager will lead income generation for Sounddelivery Media, securing funding through grants, partnerships, and earned income from services offered to the SDM network and external clients. The role is critical to SDM s sustainability and long-term growth. Key Responsibilities Develop and deliver SDM s business development and income generation strategy. Develop earned-income opportunities, including consultancy, training, production, and services for the SDM network and beyond. Build and manage relationships with funders, commissioners, partners, and clients. Lead on writing high-quality funding applications, proposals, and pitches. Work with senior staff to develop budgets, pricing, and cost recovery models. Track income pipelines and report on progress and performance. Support organisational sustainability planning and strategic growth. Develop and implement effective strategies to utilise digital platforms in income generation and stakeholder immersive experiences. Including the effective use of online shopping and social media platforms. Work with the CEO to develop and deliver Sounddelivery Media s ambitious income generation strategy, securing both our annual operating budget. Accountable for all fundraising and voluntary income generation, expanding further into major Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc Prepare operational budgets for all income generation activities. Set clear, ambitious, measurable targets for income generating activity, making effective use of benchmarking and industry standards. Person Specification Experience ( Essential ) : Proven experience in fundraising, business development, or income generation within the charity or social enterprise sector. Strong track record of securing grant funding and/or earned income. Excellent proposal and bid-writing skills. Strong financial literacy and experience developing budgets. Confident relationship builder with excellent communication skills. Experience ( Desirable ) : Experience of developing services for networks or membership organisations. Knowledge of the media, creative, or cultural sectors. Experience working with Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc Proven experience delivering significant growth and working to sustain the income of organisations turnover up to £1 million. Experience of financial literacy, analysis and forecasting skills. Skills & Abilities Ability to work on own initiative with minimum supervision Ability to carry out tasks in a meticulous and methodical manner and pay close attention to detail Flexibility & Commitment An open and flexible attitude, willing to work as part of a team Honesty and integrity to maintain confidential information and data and handle money
Mar 18, 2026
Full time
Job Title: Business Development Manager (Fundraising & Earned Income) Responsible to: Chief Executive Location: Hybrid (with some in-person work as required) Fulltime Salary: £42k pro rata (£25,200 for 3 days a week), dependent on experience Contract: Part-time (3 days a week), Permanent (subject to funding) Role Purpose The Business Development Manager will lead income generation for Sounddelivery Media, securing funding through grants, partnerships, and earned income from services offered to the SDM network and external clients. The role is critical to SDM s sustainability and long-term growth. Key Responsibilities Develop and deliver SDM s business development and income generation strategy. Develop earned-income opportunities, including consultancy, training, production, and services for the SDM network and beyond. Build and manage relationships with funders, commissioners, partners, and clients. Lead on writing high-quality funding applications, proposals, and pitches. Work with senior staff to develop budgets, pricing, and cost recovery models. Track income pipelines and report on progress and performance. Support organisational sustainability planning and strategic growth. Develop and implement effective strategies to utilise digital platforms in income generation and stakeholder immersive experiences. Including the effective use of online shopping and social media platforms. Work with the CEO to develop and deliver Sounddelivery Media s ambitious income generation strategy, securing both our annual operating budget. Accountable for all fundraising and voluntary income generation, expanding further into major Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc Prepare operational budgets for all income generation activities. Set clear, ambitious, measurable targets for income generating activity, making effective use of benchmarking and industry standards. Person Specification Experience ( Essential ) : Proven experience in fundraising, business development, or income generation within the charity or social enterprise sector. Strong track record of securing grant funding and/or earned income. Excellent proposal and bid-writing skills. Strong financial literacy and experience developing budgets. Confident relationship builder with excellent communication skills. Experience ( Desirable ) : Experience of developing services for networks or membership organisations. Knowledge of the media, creative, or cultural sectors. Experience working with Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc Proven experience delivering significant growth and working to sustain the income of organisations turnover up to £1 million. Experience of financial literacy, analysis and forecasting skills. Skills & Abilities Ability to work on own initiative with minimum supervision Ability to carry out tasks in a meticulous and methodical manner and pay close attention to detail Flexibility & Commitment An open and flexible attitude, willing to work as part of a team Honesty and integrity to maintain confidential information and data and handle money
