We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Supervisors will: Contribute to the store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators. Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request. Support the team in the manager's absence. Follow company guidelines for all cash handling including till transactions and cashing up. Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times. Follow all company health and safety and security guidelines. Bonas Benefits: Up to 50% discount on our fantastic products. 30 days holiday - increasing each year after two years' service (up to 35 days). Westfield Health Be Well Cash Plan. Auto-enrolment into our pension plan. Access to 360L - our eLearning platform Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Annual discretionary profit related pay scheme. What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and a natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 04, 2026
Full time
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Supervisors will: Contribute to the store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators. Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request. Support the team in the manager's absence. Follow company guidelines for all cash handling including till transactions and cashing up. Review and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times. Follow all company health and safety and security guidelines. Bonas Benefits: Up to 50% discount on our fantastic products. 30 days holiday - increasing each year after two years' service (up to 35 days). Westfield Health Be Well Cash Plan. Auto-enrolment into our pension plan. Access to 360L - our eLearning platform Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Annual discretionary profit related pay scheme. What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and a natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Reporting to the Aviation & Maritime Safety Engineering Director within the Engineering Integration and Delivery group, the Principal Aviation & Maritime Safety Systems Engineer will work as part of a small team of safety engineering specialists who are responsible for all engineering aspects from initial concept to the introduction of service for our aviation and maritime safety communication systems. The postholder will focus on the evolution of Viasat's SwiftBroadband Safety and Iris infrastructure, based on a solid understanding of the new and emerging communications and surveillance requirements for Air Traffic Management, and will support the technical development of infrastructure supporting maritime safety services and products. He/she will play a key role in defining the end-to-end architecture supporting new aero and maritime safety terminals, including hybrid terminals operating over both GEO & LEO. The postholder will also provide support to the ESA IRIS Phase 4 Programme. The role will require development of an in-depth understanding of the regulatory and industry standards for aviation safety and maritime safety communication systems. It will require close working with industry partners within the ESA Iris consortium, and with aircraft manufacturers, avionics suppliers, and air traffic communication service providers. The role will also require development of a technical understanding of urban air mobility requirements in congested airspace. The role will represent Viasat's engineering lead in meetings with suppliers and must be capable of dealing confidently with experts in similar and adjacent disciplines. Viasat, Inc. seeks an experienced systems engineer for this role within the Engineering Integration and Delivery group, in close cooperation with the IRIS Program Manager and PMO, and the Aviation Business Unit. This position provides a competitive salary, performance-based bonus and equity opportunities , and a full range of benefits. The day-to-day You will: Compile system design requirements for next generation safety service product developments, including new hybrid LEO-GEO satcom aviation and maritime safety service designs and architectures, and including extension to urban air mobility (UAM). Produce system concepts and candidate architectures and conduct trade-off studies in development of the future aviation & maritime safety datalink networks. Create detailed design specifications and supplier Statements of Work for use in competitive procurements for evolution of Viasat's safety service infrastructure. Manage suppliers for implementation, verification, and change management of the satcom network safety service infrastructure. Support the definition of technical solutions, and compile costs and benefits for internal business cases. Support the Commercial Service Introduction (CSI) of new aviation and maritime safety products and services. Form strong technical relationships with peers at satcom avionics manufacturers, airframers, ESA, and Viasat service providers. Support aviation industry avionics systems standardisation at ICAO, AEEC, RTCA, and EUROCAE industry groups, maintaining awareness of ATM regulatory technical developments and evolving system requirements pertaining to both satcom networks and terminals. What you'll need Degree in Electrical or Electronic Engineering, Physics, Computer or Communications science, or equivalent, and 5+ years of relevant professional experience. Technically fluent in telecommunications technologies, ideally including 5G architectures, 3GPP releases, an understanding of IP-based mobile networking technologies, and ideally an understanding of satellite or mobile communications systems. Strong analytical capability, able to conduct system engineering and technology trade-offs. Strong inter-personal skills including the ability to establish and maintain relationships and trust. Ability to work in a complex, international matrix organization alongside 3rd-parties Strong troubleshooting and analytical skills. Positive and energetic attitude. Capability to work autonomously as well as being a self-starter and self-motivated. Honest, Respectful and Patient. Ability to adapt and change in a dynamic working environment. What will help you on the job Knowledge of networking technology, ideally with experience working with satcom networks in support of aviation or maritime safety services. Avionics systems development. Knowledge of IT security practices including IPSec and PKI. Good knowledge of software development and engineering techniques. Experience of supporting aviation or maritime safety services and products, ideally involving datalink and/or satcom-based systems. Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects. Experience of data analytics techniques. Knowledge of Viasat and other satellite communications systems. Knowledge of aeronautical Air Traffic Service standards and processes; ICAO, ARINC, RTCA, EUROCAE, Certification, especially Aeronautical Telecommunications Network (ATN), and existing air traffic datalink service standards. Delivery of Air Traffic Communications services as an ANSP or communications supplier. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Apr 04, 2026
Full time
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Reporting to the Aviation & Maritime Safety Engineering Director within the Engineering Integration and Delivery group, the Principal Aviation & Maritime Safety Systems Engineer will work as part of a small team of safety engineering specialists who are responsible for all engineering aspects from initial concept to the introduction of service for our aviation and maritime safety communication systems. The postholder will focus on the evolution of Viasat's SwiftBroadband Safety and Iris infrastructure, based on a solid understanding of the new and emerging communications and surveillance requirements for Air Traffic Management, and will support the technical development of infrastructure supporting maritime safety services and products. He/she will play a key role in defining the end-to-end architecture supporting new aero and maritime safety terminals, including hybrid terminals operating over both GEO & LEO. The postholder will also provide support to the ESA IRIS Phase 4 Programme. The role will require development of an in-depth understanding of the regulatory and industry standards for aviation safety and maritime safety communication systems. It will require close working with industry partners within the ESA Iris consortium, and with aircraft manufacturers, avionics suppliers, and air traffic communication service providers. The role will also require development of a technical understanding of urban air mobility requirements in congested airspace. The role will represent Viasat's engineering lead in meetings with suppliers and must be capable of dealing confidently with experts in similar and adjacent disciplines. Viasat, Inc. seeks an experienced systems engineer for this role within the Engineering Integration and Delivery group, in close cooperation with the IRIS Program Manager and PMO, and the Aviation Business Unit. This position provides a competitive salary, performance-based bonus and equity opportunities , and a full range of benefits. The day-to-day You will: Compile system design requirements for next generation safety service product developments, including new hybrid LEO-GEO satcom aviation and maritime safety service designs and architectures, and including extension to urban air mobility (UAM). Produce system concepts and candidate architectures and conduct trade-off studies in development of the future aviation & maritime safety datalink networks. Create detailed design specifications and supplier Statements of Work for use in competitive procurements for evolution of Viasat's safety service infrastructure. Manage suppliers for implementation, verification, and change management of the satcom network safety service infrastructure. Support the definition of technical solutions, and compile costs and benefits for internal business cases. Support the Commercial Service Introduction (CSI) of new aviation and maritime safety products and services. Form strong technical relationships with peers at satcom avionics manufacturers, airframers, ESA, and Viasat service providers. Support aviation industry avionics systems standardisation at ICAO, AEEC, RTCA, and EUROCAE industry groups, maintaining awareness of ATM regulatory technical developments and evolving system requirements pertaining to both satcom networks and terminals. What you'll need Degree in Electrical or Electronic Engineering, Physics, Computer or Communications science, or equivalent, and 5+ years of relevant professional experience. Technically fluent in telecommunications technologies, ideally including 5G architectures, 3GPP releases, an understanding of IP-based mobile networking technologies, and ideally an understanding of satellite or mobile communications systems. Strong analytical capability, able to conduct system engineering and technology trade-offs. Strong inter-personal skills including the ability to establish and maintain relationships and trust. Ability to work in a complex, international matrix organization alongside 3rd-parties Strong troubleshooting and analytical skills. Positive and energetic attitude. Capability to work autonomously as well as being a self-starter and self-motivated. Honest, Respectful and Patient. Ability to adapt and change in a dynamic working environment. What will help you on the job Knowledge of networking technology, ideally with experience working with satcom networks in support of aviation or maritime safety services. Avionics systems development. Knowledge of IT security practices including IPSec and PKI. Good knowledge of software development and engineering techniques. Experience of supporting aviation or maritime safety services and products, ideally involving datalink and/or satcom-based systems. Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects. Experience of data analytics techniques. Knowledge of Viasat and other satellite communications systems. Knowledge of aeronautical Air Traffic Service standards and processes; ICAO, ARINC, RTCA, EUROCAE, Certification, especially Aeronautical Telecommunications Network (ATN), and existing air traffic datalink service standards. Delivery of Air Traffic Communications services as an ANSP or communications supplier. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of Builder Experience, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle) Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.
Apr 04, 2026
Full time
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of Builder Experience, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle) Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.
A global technology leader is seeking a seasoned Manager of Customer Success to oversee a distributed team across Europe. This role involves leading cloud-native specialists in ensuring customer adoption and driving value from technology solutions. Candidates must have 7+ years in post-sales roles with experience in team leadership and cloud technology. The position emphasizes communication and technical skills, working collaboratively to drive customer satisfaction and successful outcomes.
Apr 04, 2026
Full time
A global technology leader is seeking a seasoned Manager of Customer Success to oversee a distributed team across Europe. This role involves leading cloud-native specialists in ensuring customer adoption and driving value from technology solutions. Candidates must have 7+ years in post-sales roles with experience in team leadership and cloud technology. The position emphasizes communication and technical skills, working collaboratively to drive customer satisfaction and successful outcomes.
Overview We are looking for a Head of Systems to join our team in London. The person in this role will work as part of the Global Platforms Leadership team and will manage the Systems Delivery team, serving as a key point of contact for the IT Operations team. Key responsibilities include providing line management, acting as an escalation point, collaborating with business stakeholders, and actively contributing to the global platforms leadership team. What you'll be doing Providing line management for the systems engineering team, covering performance management, goal setting, and upskilling. Acting as the escalation point for engineering and operation teams. Working with the business to understand needs and upcoming projects, ensuring IT fits into them and supports delivery. Playing an active role in the global platforms leadership team, setting standards for how we deliver services to the business. Proactively identifying design issues with current services to prevent user-impacting problems. Challenging and supporting the engineering team with design and implementation; serving as their technical mentor. Working closely with the information security team to mitigate new risks and address identified risks. Key Skills & Experience Experienced lead engineer or (hands on) architect who has led teams and contributed individually. Customer oriented, passionate about delivering excellent service and continuous improvement. Excellent communication skills, able to communicate over telephone, chat, or face to face. Professional manner with a strong work ethic. Experience managing suppliers to specify and deliver solutions. Flexible and willing to work outside core hours if necessary - the global platforms team provides a 24x7 escalation point. Adaptable to changing situations; may design integrations for line of business applications one day and handle acquisitions the next. Technical Skills VMWare ESXi & VCentre PowerShell scripting and automation, storage technologies, Backup tools (preferred Commvault) Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune Windows Server / client Windows certificate services Active Directory and associated technologies, Exchange Server, clustering, and file servers SMTP, HPe hardware Network routing / 802.1x / firewalling Cisco Call Manager Monitoring and alerting techniques Job Details Sector: IT Type: Permanent Location: London Salary: £95,000 - £100,000 per annum Contact: Ref: db
Apr 04, 2026
Full time
Overview We are looking for a Head of Systems to join our team in London. The person in this role will work as part of the Global Platforms Leadership team and will manage the Systems Delivery team, serving as a key point of contact for the IT Operations team. Key responsibilities include providing line management, acting as an escalation point, collaborating with business stakeholders, and actively contributing to the global platforms leadership team. What you'll be doing Providing line management for the systems engineering team, covering performance management, goal setting, and upskilling. Acting as the escalation point for engineering and operation teams. Working with the business to understand needs and upcoming projects, ensuring IT fits into them and supports delivery. Playing an active role in the global platforms leadership team, setting standards for how we deliver services to the business. Proactively identifying design issues with current services to prevent user-impacting problems. Challenging and supporting the engineering team with design and implementation; serving as their technical mentor. Working closely with the information security team to mitigate new risks and address identified risks. Key Skills & Experience Experienced lead engineer or (hands on) architect who has led teams and contributed individually. Customer oriented, passionate about delivering excellent service and continuous improvement. Excellent communication skills, able to communicate over telephone, chat, or face to face. Professional manner with a strong work ethic. Experience managing suppliers to specify and deliver solutions. Flexible and willing to work outside core hours if necessary - the global platforms team provides a 24x7 escalation point. Adaptable to changing situations; may design integrations for line of business applications one day and handle acquisitions the next. Technical Skills VMWare ESXi & VCentre PowerShell scripting and automation, storage technologies, Backup tools (preferred Commvault) Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune Windows Server / client Windows certificate services Active Directory and associated technologies, Exchange Server, clustering, and file servers SMTP, HPe hardware Network routing / 802.1x / firewalling Cisco Call Manager Monitoring and alerting techniques Job Details Sector: IT Type: Permanent Location: London Salary: £95,000 - £100,000 per annum Contact: Ref: db
AboutEnergy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. The Power Systems Planning team at DNV Energy Systems Netherlands is looking for Principal Power System engineers and consultants excited by the energy transition and future power grid challenges. The team works on topics and projects for power system analysis, renewable integration and grid code compliance. You will explore advanced power concepts such as energy storage, smart grid technologies, and HVDC/FACTS device modelling and control. Join our team to help shape the future of sustainable energy. As a Principal Power System Studies Expert , you will be our key technical lead. Conducting power system studies, delivering high-quality analysis, and reviewing work within customer project teams. You will support business development by preparing proposals, engaging with customers, identifying market opportunities, and collaborate with key account managers. In this role, you have opportunities to develop or use your project management skills for projects. By joining the Power System Planning (PSP) team in Arnhem, you will join a group of 15 dedicated engineers and consultants. Our team supports transmission and distribution operators, industrial clients, and renewable plant developers with specialized power system consultancy. You will work on both national and international projects, often collaborating across teams within DNV and with external partners across Northern Europe and beyond. Tasks and responsibilities you can expect are: Conduct grid modeling, simulations, and power system studies to analyze grid behavior. Carry out in-depth investigations on topics such as: Integration of renewables and storage. Power quality and reliability. Integration of power electronics (HVDC, FACTS, inverters). Grid code compliance. Voltage and frequency control, grid stability. Fault clearance, protection, and control. Lightning protection, earthing, grounding, and EMC/EMI issues. Develop, review, and process technical documentation. Perform site visits, test witnessing, and validation of studies. Contribute to technical reports and commercial proposals. Present findings effectively to customers and team members. Manage work within budget and timeline constraints. As our Principal Power System Studies Expert on our team, you'll collaborate with skilled, passionate colleagues in a dynamic, international setting. Each day brings exciting challenges and opportunities to work with diverse topics, projects and clients. You will have flexibility to shape your role and make a real impact in the team and on our business. Additional benefits on offer: Healthy work/life balance combined with 38 hours work week. Hybrid working model, 3 days office - 2 days home office. Opportunities for personal growth: based on your experience, we will create a plan together with you for your personal development for the next years. We will do this through our 70-20-10 philosophy: 70% learning on the job, 20% coaching and 10% formal training. DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity. With an MSc or PhD in Electrical Engineering and a specialization in Power Systems Studies, you bring a solid foundation to the field of power engineering. Over the past years, you've gained extensive, hands-on experience with advanced grid simulation tools like PSSE, PowerFactory, PSCAD, ETAP, CDEGS, and ATP. Your proficiency with Python programming complements your technical expertise, enabling you to tackle complex power systems challenges with precision and innovation. Additionally, we would also like to see: Extensive knowledge in essential areas, including Power System Studies, Renewable Integration, Testing & Modeling, Grid Code Compliance, Protection & Control, Earthing, Grounding, and Electromagnetic Interference. Strong communicator in English, with Dutch skills as a plus. Experienced in customer engagement, project coordination, collaborative teamwork, and managing multiple priorities. Open to travel and excited to take on new challenges. Creative, adaptable, and proactive, with a strong commitment to customer care and building meaningful connections. This role welcomes all qualified candidates who bring diverse perspectives and skills. If you are interested in this position, please apply, and upload your resume and cover letter in the English language. Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.
Apr 04, 2026
Full time
AboutEnergy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. The Power Systems Planning team at DNV Energy Systems Netherlands is looking for Principal Power System engineers and consultants excited by the energy transition and future power grid challenges. The team works on topics and projects for power system analysis, renewable integration and grid code compliance. You will explore advanced power concepts such as energy storage, smart grid technologies, and HVDC/FACTS device modelling and control. Join our team to help shape the future of sustainable energy. As a Principal Power System Studies Expert , you will be our key technical lead. Conducting power system studies, delivering high-quality analysis, and reviewing work within customer project teams. You will support business development by preparing proposals, engaging with customers, identifying market opportunities, and collaborate with key account managers. In this role, you have opportunities to develop or use your project management skills for projects. By joining the Power System Planning (PSP) team in Arnhem, you will join a group of 15 dedicated engineers and consultants. Our team supports transmission and distribution operators, industrial clients, and renewable plant developers with specialized power system consultancy. You will work on both national and international projects, often collaborating across teams within DNV and with external partners across Northern Europe and beyond. Tasks and responsibilities you can expect are: Conduct grid modeling, simulations, and power system studies to analyze grid behavior. Carry out in-depth investigations on topics such as: Integration of renewables and storage. Power quality and reliability. Integration of power electronics (HVDC, FACTS, inverters). Grid code compliance. Voltage and frequency control, grid stability. Fault clearance, protection, and control. Lightning protection, earthing, grounding, and EMC/EMI issues. Develop, review, and process technical documentation. Perform site visits, test witnessing, and validation of studies. Contribute to technical reports and commercial proposals. Present findings effectively to customers and team members. Manage work within budget and timeline constraints. As our Principal Power System Studies Expert on our team, you'll collaborate with skilled, passionate colleagues in a dynamic, international setting. Each day brings exciting challenges and opportunities to work with diverse topics, projects and clients. You will have flexibility to shape your role and make a real impact in the team and on our business. Additional benefits on offer: Healthy work/life balance combined with 38 hours work week. Hybrid working model, 3 days office - 2 days home office. Opportunities for personal growth: based on your experience, we will create a plan together with you for your personal development for the next years. We will do this through our 70-20-10 philosophy: 70% learning on the job, 20% coaching and 10% formal training. DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity. With an MSc or PhD in Electrical Engineering and a specialization in Power Systems Studies, you bring a solid foundation to the field of power engineering. Over the past years, you've gained extensive, hands-on experience with advanced grid simulation tools like PSSE, PowerFactory, PSCAD, ETAP, CDEGS, and ATP. Your proficiency with Python programming complements your technical expertise, enabling you to tackle complex power systems challenges with precision and innovation. Additionally, we would also like to see: Extensive knowledge in essential areas, including Power System Studies, Renewable Integration, Testing & Modeling, Grid Code Compliance, Protection & Control, Earthing, Grounding, and Electromagnetic Interference. Strong communicator in English, with Dutch skills as a plus. Experienced in customer engagement, project coordination, collaborative teamwork, and managing multiple priorities. Open to travel and excited to take on new challenges. Creative, adaptable, and proactive, with a strong commitment to customer care and building meaningful connections. This role welcomes all qualified candidates who bring diverse perspectives and skills. If you are interested in this position, please apply, and upload your resume and cover letter in the English language. Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.
Overview Branch Manager - Construction, Fire & Security - Established independent of recruitment solutions to the Construction, Fire & Security sectors are seeking a charismatic Branch Manager to provide responsibility for the growth and management of their growing Essex-based operations. With the support of the Managing Director, the Branch Managers' responsibilities will include the following: Providing consultation, counseling, and guidance to employees. Formulation of business strategies to grow the branch's GP. Manage consultant weekly and monthly business plan reviews. Recruitment & Training and recommendation of training programs. Agree on targets and sales strategies with the Managing Director. Salary to £60,000 + Branch Bonus + Package Established in 2000 - 30 million turnover company. Based from our office in Romford, Essex, our specialist recruitment team aim to continue their impressive placement record to companies within the construction, and Fire & Security industry across the UK. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. We are not advertising all the roles we are working on, so the best way to hear about current opportunities is to speak with me or one of the team directly. We are only able to respond to candidates who have recruitment industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Apr 04, 2026
Full time
Overview Branch Manager - Construction, Fire & Security - Established independent of recruitment solutions to the Construction, Fire & Security sectors are seeking a charismatic Branch Manager to provide responsibility for the growth and management of their growing Essex-based operations. With the support of the Managing Director, the Branch Managers' responsibilities will include the following: Providing consultation, counseling, and guidance to employees. Formulation of business strategies to grow the branch's GP. Manage consultant weekly and monthly business plan reviews. Recruitment & Training and recommendation of training programs. Agree on targets and sales strategies with the Managing Director. Salary to £60,000 + Branch Bonus + Package Established in 2000 - 30 million turnover company. Based from our office in Romford, Essex, our specialist recruitment team aim to continue their impressive placement record to companies within the construction, and Fire & Security industry across the UK. This vacancy is for a permanent, full-time role based in the UK. Applicants must have independent legal authorisation to live and work in the UK. We are not advertising all the roles we are working on, so the best way to hear about current opportunities is to speak with me or one of the team directly. We are only able to respond to candidates who have recruitment industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector. REC2 Recruitment is affiliated with a specialist job board and information resource dedicated to the Recruitment Industry. We focus exclusively on the R2R, Rec2Rec, and Recruitment to Recruitment sectors, helping experienced Recruitment Professionals apply for recruitment jobs across the UK.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role The Risk, Compliance & Resilience Advisor shall help to manage compliance and assurance for supporting the Senior Manager - Risk & Compliance and Risk & Resilience Lead by ensuring that: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies Resilience Planning: Support the Global Risk & Resilience Lead in the Development and maintenance of IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions Incident Response and Management: Provide support in DR related incident response activities, including investigating IT security incidents, breaches, and disruptions Issue Identification: Identify and document risk deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans to address identified issues Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders on the status of risk, compliance, and control activities Policy and Procedure Development: Assist in the development and maintenance of risk management, compliance, and control related policies, procedures, and guidelines. Ensure alignment with regulatory requirements and industry best practices in alignment with the Global IS Governance Lead Vendor Risk Management Support: Assist in assessing and managing risks associated with third party vendors and service providers. Evaluate vendor controls and adherence to contractual obligations Continuous Improvement: Identify opportunities for enhancing risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's risk and control environment Project Work: Contribute to project activities as required to ensure GRC requirements are understood and addressed Areas of Accountability, Responsibility and Competence Level Works with the Global Risk & Compliance Senior Manager to support IS in the delivery of governance, compliance, and risk activities, whilst supporting the Integration projects Supports the execution of the security, audit, and compliance activities Supports the Global Risk & Compliance Senior Manager by ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Supports the Risk & Compliance Senior Manager, and Risk & Resilience Lead in any required activities which support improvements in assurance, compliance, and audit activities Addresses findings from identified risks or audits Ensures the ISMS contains an accurate record of risks, events, and issues Supports the internal and external audit investigations Ensures that the audit tests, self certifications, and audit reviews are relevant, consistent, and conducted in accordance with professionally accepted auditing standards Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of performance metrics to improve output May be required to provide out of hours support via an on call rota Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate compliance and risk related concepts to technical and non technical audiences Substantial relevant experience in control management for governance, compliance, IT audits, IS assurance and risk management programmes CISA, CISM or equivalent preferred BSc or equivalent qualification in IT based degree preferred 3+ years relevant IT work experience Proven ability to communicate with technical teams to elicit information and requirements Understanding of regulatory requirements, including cross industry regulations (e.g., GDPR, Data Protection Act) and industry specific regulations Skilled in implementing compliance and control frameworks Proficient in IT governance and quality standards Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT as well as those from NIST, including and Cybersecurity Framework Excellent stakeholder management skills High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgement and maturity Knowledge of OneTrust risk management toolset or similar preferred At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
Apr 04, 2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role The Risk, Compliance & Resilience Advisor shall help to manage compliance and assurance for supporting the Senior Manager - Risk & Compliance and Risk & Resilience Lead by ensuring that: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies Resilience Planning: Support the Global Risk & Resilience Lead in the Development and maintenance of IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions Incident Response and Management: Provide support in DR related incident response activities, including investigating IT security incidents, breaches, and disruptions Issue Identification: Identify and document risk deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans to address identified issues Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders on the status of risk, compliance, and control activities Policy and Procedure Development: Assist in the development and maintenance of risk management, compliance, and control related policies, procedures, and guidelines. Ensure alignment with regulatory requirements and industry best practices in alignment with the Global IS Governance Lead Vendor Risk Management Support: Assist in assessing and managing risks associated with third party vendors and service providers. Evaluate vendor controls and adherence to contractual obligations Continuous Improvement: Identify opportunities for enhancing risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's risk and control environment Project Work: Contribute to project activities as required to ensure GRC requirements are understood and addressed Areas of Accountability, Responsibility and Competence Level Works with the Global Risk & Compliance Senior Manager to support IS in the delivery of governance, compliance, and risk activities, whilst supporting the Integration projects Supports the execution of the security, audit, and compliance activities Supports the Global Risk & Compliance Senior Manager by ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Supports the Risk & Compliance Senior Manager, and Risk & Resilience Lead in any required activities which support improvements in assurance, compliance, and audit activities Addresses findings from identified risks or audits Ensures the ISMS contains an accurate record of risks, events, and issues Supports the internal and external audit investigations Ensures that the audit tests, self certifications, and audit reviews are relevant, consistent, and conducted in accordance with professionally accepted auditing standards Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of performance metrics to improve output May be required to provide out of hours support via an on call rota Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate compliance and risk related concepts to technical and non technical audiences Substantial relevant experience in control management for governance, compliance, IT audits, IS assurance and risk management programmes CISA, CISM or equivalent preferred BSc or equivalent qualification in IT based degree preferred 3+ years relevant IT work experience Proven ability to communicate with technical teams to elicit information and requirements Understanding of regulatory requirements, including cross industry regulations (e.g., GDPR, Data Protection Act) and industry specific regulations Skilled in implementing compliance and control frameworks Proficient in IT governance and quality standards Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT as well as those from NIST, including and Cybersecurity Framework Excellent stakeholder management skills High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgement and maturity Knowledge of OneTrust risk management toolset or similar preferred At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.
Electrical Bias Multi Skilled Maintenance Engineer Selby Monday to Friday: 3 shift pattern (Early's, afternoons, nights) £54,000+ Benefits: Company Contributory Pension Bonus Life Assurance Healthcare 25 days holiday plus 8 days bank holiday Overtime available at premium rates A Global Manufacturing company has an exciting opportunity for an experienced, electrically biased multi skilled maintenance engineer to join their Engineering Team. This opportunity offers great security and stability in the current economic climate with progressive training and development throughout your career whilst being supported by a friendly and welcoming team. This business is a leading brand in their field, invests heavily back into the business' facilities, engineering and production capability. They have a 5 year growth plan and this role is a great chance to be part of that! Role Description PPM, Reactive Maintenance on varied industrial machinery Mechanical and Electrical Breakdowns and Repairs Fault Finding on both Electrical and Mechanical issues Adhering to Health & Safety on site at all times Working within a Skilled Team Reporting into the Maintenance Manager PLC fault finding Participate in continuous improvement projects, installations and more Lots of internal & external training & development opportunities Skills and Qualifications Time-Served Electrical Maintenance Engineering Experience HNC Qualified Industrial Engineering Background Fault finding, strong skills with hydraulics, pneumatics, bearings Motivated to work in a team environment Proven experience and driven to work in a fast-paced environment Company Information As a business our client is a true market leader within their industry with a strong presence across the UK. With a secure portfolio of clients these roles provide a stable and secure opportunity in the present economic market. In return for your commitment my client offers a stable and secure career for technically motivated engineers. Please click the link to apply If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 04, 2026
Full time
Electrical Bias Multi Skilled Maintenance Engineer Selby Monday to Friday: 3 shift pattern (Early's, afternoons, nights) £54,000+ Benefits: Company Contributory Pension Bonus Life Assurance Healthcare 25 days holiday plus 8 days bank holiday Overtime available at premium rates A Global Manufacturing company has an exciting opportunity for an experienced, electrically biased multi skilled maintenance engineer to join their Engineering Team. This opportunity offers great security and stability in the current economic climate with progressive training and development throughout your career whilst being supported by a friendly and welcoming team. This business is a leading brand in their field, invests heavily back into the business' facilities, engineering and production capability. They have a 5 year growth plan and this role is a great chance to be part of that! Role Description PPM, Reactive Maintenance on varied industrial machinery Mechanical and Electrical Breakdowns and Repairs Fault Finding on both Electrical and Mechanical issues Adhering to Health & Safety on site at all times Working within a Skilled Team Reporting into the Maintenance Manager PLC fault finding Participate in continuous improvement projects, installations and more Lots of internal & external training & development opportunities Skills and Qualifications Time-Served Electrical Maintenance Engineering Experience HNC Qualified Industrial Engineering Background Fault finding, strong skills with hydraulics, pneumatics, bearings Motivated to work in a team environment Proven experience and driven to work in a fast-paced environment Company Information As a business our client is a true market leader within their industry with a strong presence across the UK. With a secure portfolio of clients these roles provide a stable and secure opportunity in the present economic market. In return for your commitment my client offers a stable and secure career for technically motivated engineers. Please click the link to apply If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Overview Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an Associate IT Engineer at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role As an Associate IT Engineer, you will work closely with project managers and technical leads, to deliver IT solutions using your SME knowledge to work on technical tasks to support the delivery of projects. Day-to-day, you'll be involved with all stages of the lifecycle of an IT project, from conception through to in-service, applying your skills to tasks including Design, Implementation, Integration, Test and evaluation. Your responsibilities will include: Will be responsible for identifying problems, providing pragmatic solutions and delivering outputs which may include Technical presentations, Technical documentation, Test plans and reports, User guides and work instructions, Design or process documents, Hardware or software builds and System installation or integration Undertake the delivery of technical tasking with moderate guidance Provide new perspectives and propose solutions to issues Provide advice and guidance to others in the team Provide input into the estimation of effort required for tasks Essential experience of the Associate IT Engineer Experience of working on projects, with a good understanding of procedures and concepts within their own area of IT Experience of Windows Client/Server Infrastructure, Networking, Virtualisation (Hyper-V) and Linux Proven interpersonal/communication skills in order to convey complex information Experience of working on a range of engineering projects Acts as a technical point of contact for support in their domain Essential qualifications for the Associate IT Engineer A degree in Science or Engineering, or an equivalent, nationally recognised, professional qualification We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at Farnborough. At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be willing to go through DV Clearance.
Apr 04, 2026
Full time
Overview Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as an Associate IT Engineer at our Farnborough site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds. The Role As an Associate IT Engineer, you will work closely with project managers and technical leads, to deliver IT solutions using your SME knowledge to work on technical tasks to support the delivery of projects. Day-to-day, you'll be involved with all stages of the lifecycle of an IT project, from conception through to in-service, applying your skills to tasks including Design, Implementation, Integration, Test and evaluation. Your responsibilities will include: Will be responsible for identifying problems, providing pragmatic solutions and delivering outputs which may include Technical presentations, Technical documentation, Test plans and reports, User guides and work instructions, Design or process documents, Hardware or software builds and System installation or integration Undertake the delivery of technical tasking with moderate guidance Provide new perspectives and propose solutions to issues Provide advice and guidance to others in the team Provide input into the estimation of effort required for tasks Essential experience of the Associate IT Engineer Experience of working on projects, with a good understanding of procedures and concepts within their own area of IT Experience of Windows Client/Server Infrastructure, Networking, Virtualisation (Hyper-V) and Linux Proven interpersonal/communication skills in order to convey complex information Experience of working on a range of engineering projects Acts as a technical point of contact for support in their domain Essential qualifications for the Associate IT Engineer A degree in Science or Engineering, or an equivalent, nationally recognised, professional qualification We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at Farnborough. At our Farnborough site exciting work takes place at our state-of-the-art facility, with high-energy laser technologies, our 5m pressurised wind tunnel which has a simulation capability that is unique in the UK and our large research and development projects is a real hub of creativity, research and innovation. Join our talented teams of Engineers, IT & Cyber Specialists, Project Managers, Group Functions Teams and many more to provide future defences in the UK. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Benefits Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be willing to go through DV Clearance.
Job title: Account Manager - Client Solutions Location: Hybrid role can be based from any of our Manchester, Leeds or Reading offices Hours: Monday to Friday, 37.5 hours per week Salary: Competitive salary + Bonus Scheme About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, client success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are looking for an Account Manager to support our key clients. As an Account Manager you will play a crucial role in driving high levels of client satisfaction and retention. You will be responsible for managing existing accounts, with a particular focus on retaining and upselling into these accounts. Your aim will be to maintain long-term relationships with clients, understand their needs, and identify opportunities for additional value. In addition to this, you will work alongside the existing sales team to handle client queries, quote for products and services, support the renewals process and provide assistance and cover to the sales team. Whilst this role is primarily focused on retention and upsell, you will be managing clients that will be receptive to new sales and therefore there is an expectation to drive sales into these clients. The progression opportunities are significant, and this role would provide a great route into the wider sales organisation. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients' needs while representing BCN in a positive way. Previous client service experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives. Responsibilities: Develop and maintain strong relationships with key stakeholders within your clients. Identify and implement strategies to retain and grow client accounts. Understand client needs and objectives and provide solutions to meet those needs. Identify upsell opportunities and drive additional revenue by offering new products or services. Negotiate contracts and close agreements to maximise profitability. Collaborate with internal teams, such as sales and support, to ensure client satisfaction and account growth. Track and report on account renewal metrics, performance, and outcomes. Forecast and track key account metrics (sales, sales pipeline, renewal performance) Maintain up-to-date knowledge of our products and services, as well as competitive offerings. Respond to incoming emails and phone calls, take ownership of queries to resolution. Plan and organise personal work strategies including, daily/weekly/monthly schedules to identify opportunities, drive renewal retention and improve the client experience. Work collaboratively with other business areas to align client requirements across product and services. Follow up on marketing initiatives, sharing newsletter and key thought leadership information with customers to drive value and opportunity creation. Examples KPIs: Maximise the renewal opportunity and minimise churn. Achieve monthly renewal targets and maintain the existing client contract bank. Deliver a level of incremental sales. Upsell products and services to increase the contract contribution for retained clients. Maintain accurate reporting in renewals, client experience and forecasting. Person, Skills & Experience: Minimum 2 years of experience in account management, specifically within a Managed Service Provider (MSP) environment Experience managing SMB account portfolios. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft Office and CRM software. Highly organised and solution oriented. Detail-oriented and able to prioritise. Self-starter and able to work efficiently under pressure. Highly driven, focused and committed with a proven track record Positive "can do" attitude, sense of urgency and strong desire to be successful Ability to operate in a high velocity, metrics driven organisation Ability to build and sustain trust among colleagues and clients of various levels at any organisation colleagues Proven ability to work independently member of a team with flexibility to adapt and manage change effective in an ever-changing environment Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidentialEmployee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Apr 04, 2026
Full time
Job title: Account Manager - Client Solutions Location: Hybrid role can be based from any of our Manchester, Leeds or Reading offices Hours: Monday to Friday, 37.5 hours per week Salary: Competitive salary + Bonus Scheme About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, client success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are looking for an Account Manager to support our key clients. As an Account Manager you will play a crucial role in driving high levels of client satisfaction and retention. You will be responsible for managing existing accounts, with a particular focus on retaining and upselling into these accounts. Your aim will be to maintain long-term relationships with clients, understand their needs, and identify opportunities for additional value. In addition to this, you will work alongside the existing sales team to handle client queries, quote for products and services, support the renewals process and provide assistance and cover to the sales team. Whilst this role is primarily focused on retention and upsell, you will be managing clients that will be receptive to new sales and therefore there is an expectation to drive sales into these clients. The progression opportunities are significant, and this role would provide a great route into the wider sales organisation. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients' needs while representing BCN in a positive way. Previous client service experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives. Responsibilities: Develop and maintain strong relationships with key stakeholders within your clients. Identify and implement strategies to retain and grow client accounts. Understand client needs and objectives and provide solutions to meet those needs. Identify upsell opportunities and drive additional revenue by offering new products or services. Negotiate contracts and close agreements to maximise profitability. Collaborate with internal teams, such as sales and support, to ensure client satisfaction and account growth. Track and report on account renewal metrics, performance, and outcomes. Forecast and track key account metrics (sales, sales pipeline, renewal performance) Maintain up-to-date knowledge of our products and services, as well as competitive offerings. Respond to incoming emails and phone calls, take ownership of queries to resolution. Plan and organise personal work strategies including, daily/weekly/monthly schedules to identify opportunities, drive renewal retention and improve the client experience. Work collaboratively with other business areas to align client requirements across product and services. Follow up on marketing initiatives, sharing newsletter and key thought leadership information with customers to drive value and opportunity creation. Examples KPIs: Maximise the renewal opportunity and minimise churn. Achieve monthly renewal targets and maintain the existing client contract bank. Deliver a level of incremental sales. Upsell products and services to increase the contract contribution for retained clients. Maintain accurate reporting in renewals, client experience and forecasting. Person, Skills & Experience: Minimum 2 years of experience in account management, specifically within a Managed Service Provider (MSP) environment Experience managing SMB account portfolios. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft Office and CRM software. Highly organised and solution oriented. Detail-oriented and able to prioritise. Self-starter and able to work efficiently under pressure. Highly driven, focused and committed with a proven track record Positive "can do" attitude, sense of urgency and strong desire to be successful Ability to operate in a high velocity, metrics driven organisation Ability to build and sustain trust among colleagues and clients of various levels at any organisation colleagues Proven ability to work independently member of a team with flexibility to adapt and manage change effective in an ever-changing environment Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidentialEmployee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Senior Ecommerce Manager Department: Digital Marketing Employment Type: Full Time Location: Manchester Description We're looking for an experienced, commercially minded Senior E-commerce Manager to lead and scale REFY's global direct-to-consumer business. Owning full accountability for the DTC P&L, this role will define and deliver our Shopify-led e-commerce and omni-channel strategy, with a clear focus on international growth, trading performance and best-in-class customer experience. You'll be responsible for the end-to-end performance of REFY's online stores across multiple regions, overseeing trading, merchandising, on-site education, content and technical delivery to drive revenue, margin and profitability. Working closely with cross-functional teams and external partners, you'll ensure our DTC ecosystem is scalable, insight-led and continuously optimised. This is a senior, hands-on role suited to someone who blends strong commercial and analytical thinking with deep Shopify expertise, thrives in a fast-paced scale-up environment, and is passionate about building seamless, inspiring online journeys that convert, retain and grow REFY's global community. KEY RESPONSIBILITIES Owning full accountability for the DTC P&L, including forecasting, budgeting, trading performance and delivering revenue, margin and profitability targets. Developing and implementing the overall DTC and omni-channel e-commerce strategy (Shopify-led) to drive sales and elevate the customer experience, with a clear focus on international growth. Managing and optimising REFY's online stores, ensuring product availability, accurate product information, pricing integrity, and an intuitive user interface across all devices. Overseeing the end-to-end trading and merchandising calendar, collaborating with cross-functional teams to execute online marketing campaigns, promotions, and product launches across our websites. Monitoring and analysing website performance on Shopify (traffic, conversion rate, AOV, retention and customer behaviour) to identify areas for growth and implement strategies for continuous improvement. Improving AOV through a structured programme of mechanics, including enhanced on-site education, product bundling, upsell/cross selling and offer architecture, supported by robust testing and reporting. Growing and elevating our on-site education to support discovery and conversion, shaping best-in-class PDPs, routines/how-to content, FAQs, shade/product finders and UGC that remove barriers to purchase. Taking a proactive, SEO-led approach to developing content to drive organic traffic to the website, partnering with relevant teams to build and optimise landing pages and evergreen educational content. Identifying, implementing and optimising key integrations and applications to improve the transfer of information across the business, with core systems centred on Shopify, Klaviyo and NetSuite. Building an omni-channel view of performance by leveraging data and insights from third-party retailers/marketplaces (e.g., sell-out/sell-through performance and customer feedback) to complement DTC reporting and inform forecasting, trading and content priorities. Overseeing the development and maintenance of our three regional Shopify e-commerce stores, ensuring their scalability, security, and stability. Managing relationships with external vendors, including developers, agencies, app partners, payment gateways, logistics providers, and web developers to deliver at pace and to a high standard. Keeping up to date with industry trends, emerging technologies, and best practices in DTC and omni-channel e-commerce on the Shopify platform to drive innovation and stay ahead of competitors. SKILLS, KNOWLEDGE AND EXPERIENCE Proven track record of owning and growing a DTC e-commerce business with full P&L accountability, delivering against sales, margin and profitability targets. Demonstrable experience growing and developing international e-commerce performance, including launching and scaling in new markets (localisation, payments, shipping, tax/duties and regional trading). Strong omni-channel e-commerce expertise, with the ability to utilise data from third-party retailers to complement overall online sales performance and inform commercial decision-making. Strong technical expertise in Shopify (ideally Shopify Plus), including store setup, theme customisation, app integration, and backend administration. Proficient in using Shopify and Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimising lifecycle flows, segmentation and testing. Experience integrating Shopify with ERP systems (NetSuite), with a strong understanding of data integrity across products, inventory, orders and financial reporting. Highly analytical and commercially minded, confident using data to optimise key KPIs (conversion rate, AOV, CAC, LTV, repeat rate) and translating insights into clear actions. Strong content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and handle multiple projects simultaneously in a fast-paced scale-up environment. Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders, and manage external partners confidently. A passion for beauty and a strong understanding of the customer, trends and how consumers shop across DTC and retail. A proactive, energetic and ideas-led mindset, constantly seeking new opportunities and strategies to grow REFY's e-commerce presence. OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year’s service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Apr 04, 2026
Full time
Senior Ecommerce Manager Department: Digital Marketing Employment Type: Full Time Location: Manchester Description We're looking for an experienced, commercially minded Senior E-commerce Manager to lead and scale REFY's global direct-to-consumer business. Owning full accountability for the DTC P&L, this role will define and deliver our Shopify-led e-commerce and omni-channel strategy, with a clear focus on international growth, trading performance and best-in-class customer experience. You'll be responsible for the end-to-end performance of REFY's online stores across multiple regions, overseeing trading, merchandising, on-site education, content and technical delivery to drive revenue, margin and profitability. Working closely with cross-functional teams and external partners, you'll ensure our DTC ecosystem is scalable, insight-led and continuously optimised. This is a senior, hands-on role suited to someone who blends strong commercial and analytical thinking with deep Shopify expertise, thrives in a fast-paced scale-up environment, and is passionate about building seamless, inspiring online journeys that convert, retain and grow REFY's global community. KEY RESPONSIBILITIES Owning full accountability for the DTC P&L, including forecasting, budgeting, trading performance and delivering revenue, margin and profitability targets. Developing and implementing the overall DTC and omni-channel e-commerce strategy (Shopify-led) to drive sales and elevate the customer experience, with a clear focus on international growth. Managing and optimising REFY's online stores, ensuring product availability, accurate product information, pricing integrity, and an intuitive user interface across all devices. Overseeing the end-to-end trading and merchandising calendar, collaborating with cross-functional teams to execute online marketing campaigns, promotions, and product launches across our websites. Monitoring and analysing website performance on Shopify (traffic, conversion rate, AOV, retention and customer behaviour) to identify areas for growth and implement strategies for continuous improvement. Improving AOV through a structured programme of mechanics, including enhanced on-site education, product bundling, upsell/cross selling and offer architecture, supported by robust testing and reporting. Growing and elevating our on-site education to support discovery and conversion, shaping best-in-class PDPs, routines/how-to content, FAQs, shade/product finders and UGC that remove barriers to purchase. Taking a proactive, SEO-led approach to developing content to drive organic traffic to the website, partnering with relevant teams to build and optimise landing pages and evergreen educational content. Identifying, implementing and optimising key integrations and applications to improve the transfer of information across the business, with core systems centred on Shopify, Klaviyo and NetSuite. Building an omni-channel view of performance by leveraging data and insights from third-party retailers/marketplaces (e.g., sell-out/sell-through performance and customer feedback) to complement DTC reporting and inform forecasting, trading and content priorities. Overseeing the development and maintenance of our three regional Shopify e-commerce stores, ensuring their scalability, security, and stability. Managing relationships with external vendors, including developers, agencies, app partners, payment gateways, logistics providers, and web developers to deliver at pace and to a high standard. Keeping up to date with industry trends, emerging technologies, and best practices in DTC and omni-channel e-commerce on the Shopify platform to drive innovation and stay ahead of competitors. SKILLS, KNOWLEDGE AND EXPERIENCE Proven track record of owning and growing a DTC e-commerce business with full P&L accountability, delivering against sales, margin and profitability targets. Demonstrable experience growing and developing international e-commerce performance, including launching and scaling in new markets (localisation, payments, shipping, tax/duties and regional trading). Strong omni-channel e-commerce expertise, with the ability to utilise data from third-party retailers to complement overall online sales performance and inform commercial decision-making. Strong technical expertise in Shopify (ideally Shopify Plus), including store setup, theme customisation, app integration, and backend administration. Proficient in using Shopify and Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimising lifecycle flows, segmentation and testing. Experience integrating Shopify with ERP systems (NetSuite), with a strong understanding of data integrity across products, inventory, orders and financial reporting. Highly analytical and commercially minded, confident using data to optimise key KPIs (conversion rate, AOV, CAC, LTV, repeat rate) and translating insights into clear actions. Strong content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and handle multiple projects simultaneously in a fast-paced scale-up environment. Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders, and manage external partners confidently. A passion for beauty and a strong understanding of the customer, trends and how consumers shop across DTC and retail. A proactive, energetic and ideas-led mindset, constantly seeking new opportunities and strategies to grow REFY's e-commerce presence. OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year’s service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
About The Role EKFB is seeking to recruit proven Quality Engineers. The primary focus of this role is to work within a section of the HS2 project, ensuring that Quality document is embedded and embraced by the Construction Delivery teams, in order that all relevant completions assurance records are collated and retained. Reporting to the Section Quality Manager, you will work in a small team for your sector, to implement the quality and completions strategy throughout the construction phase ensuring documentation is collated to enable progressive handover of structures to facilitate project completion. Key Responsibilities Drive the process of collation of information to prepare for handing over competed documentation in line with HS2's Technical Certification Management Plan to gain L3 certification for Single Assurance Packs following EKFBs procedures for handover and completion Understand and implement quality, technical assurance and completions requirements, working closely with the construction delivery teams to balance these against programme constraints and effective methods of delivery. Support the delivery of all section related, construction phase quality, assurance and completions related activities to ensure the timely handover of project assets. Develop and utilise relationships with client representatives and internal stakeholders to deliver all construction related aspects of quality and assurance. Use relevant IT systems to manage all relevant quality and completions documentation and records. Work collaboratively with the delivery teams to plan for product realisation through inspection and Test plans, Work Package plans, etc. Communicate the benefits and knowledge of the Business Management System. Actively support the Section Quality & Completions Manager. Encourage and promote the "Speak Up" and "Choices" initiatives. About Us EKFB is a joint venture that brings together international, market leading expertise from four leading civil engineering and construction companies: Eiffage, Kier, Ferrovial Construction and BAM Nuttall. All four partners have specialist expertise in the design, construction, operation, financing and maintenance of railway networks, including the construction of one of Europe's latest high speed rail projects. EKFB is proud to have been appointed by HS2 to deliver civil engineering works across an 80km section of the new high speed rail link between the Chiltern Tunnel and Long Itchington Wood. Our scope of the works includes 15 viaducts, 5km of green tunnels, 22km of road diversions, 67 overbridges and around 30 million cubic metres of excavation. EKFB is committed to improving lives, communities and the engineering and construction industry by providing sustained employment opportunities and being a good neighbour, protecting the environment and the places we work. If you would like to be part of our collaborative, enthusiastic and forward-thinking culture, then please apply today. In return, we're offering a competitive salary & benefits. EKFB brings together international, market leading technical expertise. We have an industry leading track record of delivering major infrastructure projects, including Crossrail, the Millau Viaduct, Mersey gateway and the Bretagne-Pays de la Loire High Speed Rail link. We are committed to, and strongly believe in, inclusiveness and equality of opportunity. Everyone who works with EKFB has a contribution to make; this is why we welcome applications from different backgrounds, experiences and abilities. Our aim is to create an inclusive environment where everyone feels they are able to be themselves. Please contact us if there is any additional support you might require making an application. Please note your CV may be shared with joint venture partners on this project. Pre-employment checks It's worth remembering that we'll undertake the relevant/standard employment checks if you're successful in the selection process. This includes taking up your references, as well as checking your ID, driving licence (if appropriate) and your right to work in the UK. Some roles may also be subject to further pre-employment checks. BPSS security clearance will be required (to be undertaken as part of onboarding process) About You Competent Quality Engineer with proven experience in successfully implementing document quality control and assurance requirements and interventions (preferably in the construction or other regulated sector). Experience of working in a fast-paced, dynamic team. Very good knowledge and practical application of quality assurance or handover best practice strategies and interventions. Experience of using digital systems to support quality of the completions record keeping for projects. Flexible approach to managing, prioritising and delivering to deadlines in a demanding environment Good organisational and written/verbal communication skills. Collaborative team player with the ability to work effectively with a range of internal and external stakeholders. Committed to continuous personal and professional development You must hold a driving licence and have access to a vehicle
Apr 04, 2026
Full time
About The Role EKFB is seeking to recruit proven Quality Engineers. The primary focus of this role is to work within a section of the HS2 project, ensuring that Quality document is embedded and embraced by the Construction Delivery teams, in order that all relevant completions assurance records are collated and retained. Reporting to the Section Quality Manager, you will work in a small team for your sector, to implement the quality and completions strategy throughout the construction phase ensuring documentation is collated to enable progressive handover of structures to facilitate project completion. Key Responsibilities Drive the process of collation of information to prepare for handing over competed documentation in line with HS2's Technical Certification Management Plan to gain L3 certification for Single Assurance Packs following EKFBs procedures for handover and completion Understand and implement quality, technical assurance and completions requirements, working closely with the construction delivery teams to balance these against programme constraints and effective methods of delivery. Support the delivery of all section related, construction phase quality, assurance and completions related activities to ensure the timely handover of project assets. Develop and utilise relationships with client representatives and internal stakeholders to deliver all construction related aspects of quality and assurance. Use relevant IT systems to manage all relevant quality and completions documentation and records. Work collaboratively with the delivery teams to plan for product realisation through inspection and Test plans, Work Package plans, etc. Communicate the benefits and knowledge of the Business Management System. Actively support the Section Quality & Completions Manager. Encourage and promote the "Speak Up" and "Choices" initiatives. About Us EKFB is a joint venture that brings together international, market leading expertise from four leading civil engineering and construction companies: Eiffage, Kier, Ferrovial Construction and BAM Nuttall. All four partners have specialist expertise in the design, construction, operation, financing and maintenance of railway networks, including the construction of one of Europe's latest high speed rail projects. EKFB is proud to have been appointed by HS2 to deliver civil engineering works across an 80km section of the new high speed rail link between the Chiltern Tunnel and Long Itchington Wood. Our scope of the works includes 15 viaducts, 5km of green tunnels, 22km of road diversions, 67 overbridges and around 30 million cubic metres of excavation. EKFB is committed to improving lives, communities and the engineering and construction industry by providing sustained employment opportunities and being a good neighbour, protecting the environment and the places we work. If you would like to be part of our collaborative, enthusiastic and forward-thinking culture, then please apply today. In return, we're offering a competitive salary & benefits. EKFB brings together international, market leading technical expertise. We have an industry leading track record of delivering major infrastructure projects, including Crossrail, the Millau Viaduct, Mersey gateway and the Bretagne-Pays de la Loire High Speed Rail link. We are committed to, and strongly believe in, inclusiveness and equality of opportunity. Everyone who works with EKFB has a contribution to make; this is why we welcome applications from different backgrounds, experiences and abilities. Our aim is to create an inclusive environment where everyone feels they are able to be themselves. Please contact us if there is any additional support you might require making an application. Please note your CV may be shared with joint venture partners on this project. Pre-employment checks It's worth remembering that we'll undertake the relevant/standard employment checks if you're successful in the selection process. This includes taking up your references, as well as checking your ID, driving licence (if appropriate) and your right to work in the UK. Some roles may also be subject to further pre-employment checks. BPSS security clearance will be required (to be undertaken as part of onboarding process) About You Competent Quality Engineer with proven experience in successfully implementing document quality control and assurance requirements and interventions (preferably in the construction or other regulated sector). Experience of working in a fast-paced, dynamic team. Very good knowledge and practical application of quality assurance or handover best practice strategies and interventions. Experience of using digital systems to support quality of the completions record keeping for projects. Flexible approach to managing, prioritising and delivering to deadlines in a demanding environment Good organisational and written/verbal communication skills. Collaborative team player with the ability to work effectively with a range of internal and external stakeholders. Committed to continuous personal and professional development You must hold a driving licence and have access to a vehicle
Birmingham, West Midlands, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Access to the latest BIM Software and Integration Platforms. Deliver 3D modelling expertise to a variety of multidisciplinary projects in the Architectural discipline. Actively support the BIM Manager with the development of skills and capabilities of the design teams to assist project delivery within a BIM compliant project environment, relevant to project team needs. Interfacing with multi-disciplinary project teams and supporting BIM & Digital Delivery benefits at project level. Opportunities to learn new software and processes Your Team You will work closely with like minded individuals on exciting and challenging projects. We make extraordinary efforts to attract, develop, engage and retain the best professionals in our fields of expertise because this is what makes us great. We put the highest ethical standards at the centre of all we do and professionalism is inherent in our offering. We are humble and act with moral and intellectual integrity, keep our word, treat everyone with respect, support our colleagues, and embrace diversity. We care about individuals and their progress and offer the most fulfilling career development for our professionals. What we will be looking for you to demonstrate BIM (Building Information Modelling) & Computer Aided Design (CAD) experience working in both 2D and 3D Experience using software such as Revit, Navisworks & BIM360/ACC, to a minimum of RIBA Stage 4 Understanding of COBie data formats and classification systems such as Uniclass. Able to manage data in a secure and controlled manner. Demonstrable experience of operating in a BIM compliant environment. Ability to manage own workload & work as part of a team. A clear understanding of Building Information Modelling and the benefits it brings to the construction Industry. A multidisciplinary approach to coordination, independent of background. Have an awareness of industry standards such as ISO:19650. Must be able to obtain UK vetting level of Security Check (SC) Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. Job Info Job Identification 79712 Posting Date 02/04/2026, 10:58 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Apr 04, 2026
Full time
Birmingham, West Midlands, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Access to the latest BIM Software and Integration Platforms. Deliver 3D modelling expertise to a variety of multidisciplinary projects in the Architectural discipline. Actively support the BIM Manager with the development of skills and capabilities of the design teams to assist project delivery within a BIM compliant project environment, relevant to project team needs. Interfacing with multi-disciplinary project teams and supporting BIM & Digital Delivery benefits at project level. Opportunities to learn new software and processes Your Team You will work closely with like minded individuals on exciting and challenging projects. We make extraordinary efforts to attract, develop, engage and retain the best professionals in our fields of expertise because this is what makes us great. We put the highest ethical standards at the centre of all we do and professionalism is inherent in our offering. We are humble and act with moral and intellectual integrity, keep our word, treat everyone with respect, support our colleagues, and embrace diversity. We care about individuals and their progress and offer the most fulfilling career development for our professionals. What we will be looking for you to demonstrate BIM (Building Information Modelling) & Computer Aided Design (CAD) experience working in both 2D and 3D Experience using software such as Revit, Navisworks & BIM360/ACC, to a minimum of RIBA Stage 4 Understanding of COBie data formats and classification systems such as Uniclass. Able to manage data in a secure and controlled manner. Demonstrable experience of operating in a BIM compliant environment. Ability to manage own workload & work as part of a team. A clear understanding of Building Information Modelling and the benefits it brings to the construction Industry. A multidisciplinary approach to coordination, independent of background. Have an awareness of industry standards such as ISO:19650. Must be able to obtain UK vetting level of Security Check (SC) Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. Job Info Job Identification 79712 Posting Date 02/04/2026, 10:58 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
A leading cybersecurity firm is seeking a Demand Generation Manager for the EMEA region. This role focuses on driving pipeline and revenue growth through digital marketing initiatives, including webinars and account-based marketing. The ideal candidate has over four years of experience in B2B demand generation and a proven track record of executing successful marketing programs. Strong project management skills and familiarity with marketing automation platforms are essential. Join this dynamic team committed to redefining cloud networking and security.
Apr 04, 2026
Full time
A leading cybersecurity firm is seeking a Demand Generation Manager for the EMEA region. This role focuses on driving pipeline and revenue growth through digital marketing initiatives, including webinars and account-based marketing. The ideal candidate has over four years of experience in B2B demand generation and a proven track record of executing successful marketing programs. Strong project management skills and familiarity with marketing automation platforms are essential. Join this dynamic team committed to redefining cloud networking and security.
A leading recruitment agency in the UK is seeking a Branch Manager for their Romford office, specializing in the construction and fire & security sectors. This full-time role involves providing guidance to staff, formulating business growth strategies, and overseeing recruitment and training initiatives. The ideal candidate will have relevant experience in the recruitment industry and a proven track record of branch management. A competitive salary of up to £60,000 plus a branch bonus is offered, making this an excellent opportunity for a charismatic leader.
Apr 04, 2026
Full time
A leading recruitment agency in the UK is seeking a Branch Manager for their Romford office, specializing in the construction and fire & security sectors. This full-time role involves providing guidance to staff, formulating business growth strategies, and overseeing recruitment and training initiatives. The ideal candidate will have relevant experience in the recruitment industry and a proven track record of branch management. A competitive salary of up to £60,000 plus a branch bonus is offered, making this an excellent opportunity for a charismatic leader.
Pyramid Search and Selection
Sunbury-on-thames, Middlesex
Job Description: Our client, who is a market leading manufacturer in the Building Controls industry, is looking for a conscientious and hardworking Stores Controller to join their team. This is a fantastic opportunity to join a longstanding organisation who have built a strong reputation for providing a first class quality and service to their customers and who are also extremely committed to investing in the development of their employees. The role involves the following responsibilities: Picking and packing of sales orders Unpacking and processing of stock deliveries Management of stock levels Stock checks Logging returns from customers Security of warehouse area and environment Health and safety of warehouse and environment Care and maintenance of warehouse equipment Ordering of consumables End of day stores procedures Recycling of used consumables Badging/labelling stock Maintaining warehouse layout Using the company van to make urgent local deliveries and pallet drops to carrier depot Liaising with sales support, the technical department, carriers, vendors and customers Any other reasonable request from your Line Manager/colleagues The successful candidate will ideally have the following experience and knowledge: Ideally possess knowledge of warehouse operations and health and safety Hold a UK driving license Strong written and verbal communication skills Possess strong organizational skills, with a high attention to detail Be a strong team player, and keen to develop and learn new skills Be proficient in Microsoft Office software, including outlook, excel and word SAP experience would be an advantage however training would be provided Experience in operating forklift trucks preferable but not essential as training can be given Package & Benefits: Hours are 09.00 to 17.15 Monday to Thursday and 09.00 to 16.00 on Friday Holidays start at 25 days per annum, with an additional 3 days at Christmas An additional day's holiday is awarded for every 3 years completed service, up to a maximum of 30 days Pension scheme & private medical insurance A generous bonus scheme of 7% of the annual salary paid annually This is a full time, warehouse-based role.
Apr 04, 2026
Full time
Job Description: Our client, who is a market leading manufacturer in the Building Controls industry, is looking for a conscientious and hardworking Stores Controller to join their team. This is a fantastic opportunity to join a longstanding organisation who have built a strong reputation for providing a first class quality and service to their customers and who are also extremely committed to investing in the development of their employees. The role involves the following responsibilities: Picking and packing of sales orders Unpacking and processing of stock deliveries Management of stock levels Stock checks Logging returns from customers Security of warehouse area and environment Health and safety of warehouse and environment Care and maintenance of warehouse equipment Ordering of consumables End of day stores procedures Recycling of used consumables Badging/labelling stock Maintaining warehouse layout Using the company van to make urgent local deliveries and pallet drops to carrier depot Liaising with sales support, the technical department, carriers, vendors and customers Any other reasonable request from your Line Manager/colleagues The successful candidate will ideally have the following experience and knowledge: Ideally possess knowledge of warehouse operations and health and safety Hold a UK driving license Strong written and verbal communication skills Possess strong organizational skills, with a high attention to detail Be a strong team player, and keen to develop and learn new skills Be proficient in Microsoft Office software, including outlook, excel and word SAP experience would be an advantage however training would be provided Experience in operating forklift trucks preferable but not essential as training can be given Package & Benefits: Hours are 09.00 to 17.15 Monday to Thursday and 09.00 to 16.00 on Friday Holidays start at 25 days per annum, with an additional 3 days at Christmas An additional day's holiday is awarded for every 3 years completed service, up to a maximum of 30 days Pension scheme & private medical insurance A generous bonus scheme of 7% of the annual salary paid annually This is a full time, warehouse-based role.
Area Sales Manager page is loaded Area Sales Managerlocations: Remote United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: REQ-4864Are you ready to make a meaningful impact on patients' lives through At Össur, we're looking for a driven and results-oriented Area Sales Manager (North London) to join our Bracing & Support Sales Team. This is a fantastic opportunity to help shape the future of mobility and empower people to live a Life Without Limitations. Your Role As Area Sales Manager, you will be responsible for driving sales and expanding our bracing & support product portfolio within the North of London . Working closely with the UK Sales Manager you will develop and execute competitive sales strategies to achieve ambitious goals.You will build and nurture relationships with both existing and potential customers, including physicians, clinic staff, and other healthcare professionals. Your efforts will strengthen Össur's market position and brand recognition across the region. Key Responsibilities: Execute sales strategies aligned with company objectives Build and maintain strong relationships with hospitals, clinics, physiotherapists, and distributors Deliver product training and support to healthcare professionals Manage your time effectively to maximize customer engagement, both in-person and virtually Monitor market trends and competitor activity, and respond strategically Identify high-potential customers and pursue growth opportunities Collaborate with marketing and product teams on promotional initiatives Maintain accurate records of customer interactions and sales performance in Salesforce Who you are We're seeking a motivated sales professional who thrives on customer interaction and delivering results. While deep medical knowledge is not essential, your willingness and ability to learn are key.You're a true team player, eager to learn from others and share your own insights to contribute to collective success. Proven experience in medical device sales, ideally in orthopaedics or rehabilitation; Solid understanding of sales techniques and customer dynamics; Familiarity with bracing & support products and their clinical applications; Excellent communication, negotiation, and presentation skills; Self-driven with the ability to work independently and manage a territory Willingness to travel extensively within the assigned region; Valid driving license. What we offer This role is a unique opportunity to join a dedicated team at a company positioned for continued growth. You will also work in an innovative, flexible and international environment together with committed colleagues who all work towards the same goal - improving people's mobility!We can also offer you the following: Company Car Sales Bonus Plan 25 days holiday, plus 8 public holidays Private Medical Insurance and 4x salary Life insurance Pension contribution of 6% from employer Employee Assistance program Commitment to ongoing training and developmentÖssur is a leading global provider of prosthetics and bracing and supports solutions. Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers. Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our .Embla Medical is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations(R). At Embla Medical, we are dedicated to improving people's mobility. We do this with compassion and innovation, from how we design our award-winning mobility solutions to how we operate our network of patient care clinics.Embla Medical is home to Össur, a leading global provider of prosthetics and bracing and supports solutions; FIOR & GENTZ, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions. Embla Medical also provides patients with world-class care through a global network of Orthotic and Prosthetic (O&P) facilities, operating under various brand names. Our People The way we work is unique. We empower our colleagues worldwide and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care.Our values - honesty, frugality and courage - are the glue that binds us together and form the foundation of our company culture.Joining Embla Medical is not just about doing your job, it's more than that. The patients we care for depend on us to help them get back their freedom and livelihood. That is what drives us all to go to work, each day.If you are interested in joining our global team of talented individuals, please submit your information and resume for review.to view global opportunities at Embla Medical.If you experience any technical issues, please contact:
Apr 04, 2026
Full time
Area Sales Manager page is loaded Area Sales Managerlocations: Remote United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: REQ-4864Are you ready to make a meaningful impact on patients' lives through At Össur, we're looking for a driven and results-oriented Area Sales Manager (North London) to join our Bracing & Support Sales Team. This is a fantastic opportunity to help shape the future of mobility and empower people to live a Life Without Limitations. Your Role As Area Sales Manager, you will be responsible for driving sales and expanding our bracing & support product portfolio within the North of London . Working closely with the UK Sales Manager you will develop and execute competitive sales strategies to achieve ambitious goals.You will build and nurture relationships with both existing and potential customers, including physicians, clinic staff, and other healthcare professionals. Your efforts will strengthen Össur's market position and brand recognition across the region. Key Responsibilities: Execute sales strategies aligned with company objectives Build and maintain strong relationships with hospitals, clinics, physiotherapists, and distributors Deliver product training and support to healthcare professionals Manage your time effectively to maximize customer engagement, both in-person and virtually Monitor market trends and competitor activity, and respond strategically Identify high-potential customers and pursue growth opportunities Collaborate with marketing and product teams on promotional initiatives Maintain accurate records of customer interactions and sales performance in Salesforce Who you are We're seeking a motivated sales professional who thrives on customer interaction and delivering results. While deep medical knowledge is not essential, your willingness and ability to learn are key.You're a true team player, eager to learn from others and share your own insights to contribute to collective success. Proven experience in medical device sales, ideally in orthopaedics or rehabilitation; Solid understanding of sales techniques and customer dynamics; Familiarity with bracing & support products and their clinical applications; Excellent communication, negotiation, and presentation skills; Self-driven with the ability to work independently and manage a territory Willingness to travel extensively within the assigned region; Valid driving license. What we offer This role is a unique opportunity to join a dedicated team at a company positioned for continued growth. You will also work in an innovative, flexible and international environment together with committed colleagues who all work towards the same goal - improving people's mobility!We can also offer you the following: Company Car Sales Bonus Plan 25 days holiday, plus 8 public holidays Private Medical Insurance and 4x salary Life insurance Pension contribution of 6% from employer Employee Assistance program Commitment to ongoing training and developmentÖssur is a leading global provider of prosthetics and bracing and supports solutions. Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers. Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our .Embla Medical is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations(R). At Embla Medical, we are dedicated to improving people's mobility. We do this with compassion and innovation, from how we design our award-winning mobility solutions to how we operate our network of patient care clinics.Embla Medical is home to Össur, a leading global provider of prosthetics and bracing and supports solutions; FIOR & GENTZ, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions. Embla Medical also provides patients with world-class care through a global network of Orthotic and Prosthetic (O&P) facilities, operating under various brand names. Our People The way we work is unique. We empower our colleagues worldwide and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care.Our values - honesty, frugality and courage - are the glue that binds us together and form the foundation of our company culture.Joining Embla Medical is not just about doing your job, it's more than that. The patients we care for depend on us to help them get back their freedom and livelihood. That is what drives us all to go to work, each day.If you are interested in joining our global team of talented individuals, please submit your information and resume for review.to view global opportunities at Embla Medical.If you experience any technical issues, please contact:
Overall Purpose of Role role is accountable for Infrastructure Reliability Engineering (IRE) function, embedding reliability engineering as a core discipline across the technology lifecycle, from design through live operation, in support of To provide senior leadership across Infrastructure Reliability Engineering, accountable for the resilience, availability, and operational readiness of the LME Group technology estate. Lead the design and delivery of complex infrastructure transformation, platform modernisation, and re-architecture initiatives, ensuring secure, compliant, and highly reliable services that support trading critical operations and regulatory obligations. Responsibilities: Establish, mature, and continuously evolve the Infrastructure Reliability Engineering function, defining the IRE operating model, engagement patterns, and service boundaries across infrastructure, architecture, operations, security, and application teams. Set, maintain, and enforce consistent reliability engineering standards, patterns, and tooling across the infrastructure estate, balancing resilience, regulatory assurance, and operational efficiency.Act as senior Infrastructure Reliability Engineering SME across major programmes end to end (discovery, dependency mapping, design, planning, build, cutover, fall back), with direct accountability for service stability and risk reduction for trading critical platforms. Act as the accountable owner for Infrastructure Operational Readiness, ensuring platforms and services do not transition into live operation without meeting mandated readiness, observability, recoverability, and supportability criteria. Define and embed a consistent reliability measurement framework across infrastructure platforms, including service level indicators, objectives, and leading indicators of operational risk, enabling data driven prioritisation and informed investment decisions.Build, lead, and develop a high performing Infrastructure Reliability Engineering team, defining clear role expectations, capability standards, and development pathways.Foster a culture of engineering excellence, shared ownership, and continuous improvement, ensuring operational knowledge and resilience capability are institutionalised and not dependent on individuals. Act as a senior authority on infrastructure resilience and operational risk, influencing strategic decisions, architectural direction, and investment priorities to ensure reliability is designed in, not retrofitted. Own measurable infrastructure reliability outcomes, including availability, resilience, recovery performance, and operational risk reduction, with regular executive level reporting against agreed targets.Define and drive the LME Infrastructure Reliability posture, including fault tolerance, redundancy, capacity planning, disaster recovery, and failover strategies across on prem and hybrid environments. Ensure infrastructure platforms meet security and compliance requirements (e.g. CIS, ISO 27001, NIST), covering identity and access management, encryption, auditability, and regulatory evidence. Academic and Professional Qualifications Required: Demonstrable track record of continuous professional development in infrastructure, solutions engineering, or technology transformation. Required Knowledge and Level of Experience: 10+ years of experience leading largescale Infrastructure or Reliability Engineering functions, with demonstrable accountability for the availability, resilience, and operational performance of missioncritical systems.Proven experience establishing, scaling, or materially maturing an Infrastructure Reliability, Platform Reliability, or equivalent function within a complex, regulated, or highavailability environment.Significant experience operating in regulated or highassurance environments (e.g. financial services, exchanges, clearing, or equivalent).Experience influencing senior leadership and steering complex transformation initiatives across multiple technology domains. Significant experience leading or assuring largescale, enterprise Linux estates (e.g. RHELbased), including responsibility for reliability, resilience, and operational risk in regulated or highavailability environments. Skills set and Core Competencies Required for Role: Deep expertise in infrastructure reliability engineering, resilience patterns, and operational risk managementExcellent stakeholder engagement and senior communication skills Ability to lead multi disciplinary technical teams through complex change Technical Skills -Infrastructure Reliability Engineering Curious and improvement-oriented, always seeking to challenge the status quo and drive innovation with data-driven insights.In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.
Apr 04, 2026
Full time
Overall Purpose of Role role is accountable for Infrastructure Reliability Engineering (IRE) function, embedding reliability engineering as a core discipline across the technology lifecycle, from design through live operation, in support of To provide senior leadership across Infrastructure Reliability Engineering, accountable for the resilience, availability, and operational readiness of the LME Group technology estate. Lead the design and delivery of complex infrastructure transformation, platform modernisation, and re-architecture initiatives, ensuring secure, compliant, and highly reliable services that support trading critical operations and regulatory obligations. Responsibilities: Establish, mature, and continuously evolve the Infrastructure Reliability Engineering function, defining the IRE operating model, engagement patterns, and service boundaries across infrastructure, architecture, operations, security, and application teams. Set, maintain, and enforce consistent reliability engineering standards, patterns, and tooling across the infrastructure estate, balancing resilience, regulatory assurance, and operational efficiency.Act as senior Infrastructure Reliability Engineering SME across major programmes end to end (discovery, dependency mapping, design, planning, build, cutover, fall back), with direct accountability for service stability and risk reduction for trading critical platforms. Act as the accountable owner for Infrastructure Operational Readiness, ensuring platforms and services do not transition into live operation without meeting mandated readiness, observability, recoverability, and supportability criteria. Define and embed a consistent reliability measurement framework across infrastructure platforms, including service level indicators, objectives, and leading indicators of operational risk, enabling data driven prioritisation and informed investment decisions.Build, lead, and develop a high performing Infrastructure Reliability Engineering team, defining clear role expectations, capability standards, and development pathways.Foster a culture of engineering excellence, shared ownership, and continuous improvement, ensuring operational knowledge and resilience capability are institutionalised and not dependent on individuals. Act as a senior authority on infrastructure resilience and operational risk, influencing strategic decisions, architectural direction, and investment priorities to ensure reliability is designed in, not retrofitted. Own measurable infrastructure reliability outcomes, including availability, resilience, recovery performance, and operational risk reduction, with regular executive level reporting against agreed targets.Define and drive the LME Infrastructure Reliability posture, including fault tolerance, redundancy, capacity planning, disaster recovery, and failover strategies across on prem and hybrid environments. Ensure infrastructure platforms meet security and compliance requirements (e.g. CIS, ISO 27001, NIST), covering identity and access management, encryption, auditability, and regulatory evidence. Academic and Professional Qualifications Required: Demonstrable track record of continuous professional development in infrastructure, solutions engineering, or technology transformation. Required Knowledge and Level of Experience: 10+ years of experience leading largescale Infrastructure or Reliability Engineering functions, with demonstrable accountability for the availability, resilience, and operational performance of missioncritical systems.Proven experience establishing, scaling, or materially maturing an Infrastructure Reliability, Platform Reliability, or equivalent function within a complex, regulated, or highavailability environment.Significant experience operating in regulated or highassurance environments (e.g. financial services, exchanges, clearing, or equivalent).Experience influencing senior leadership and steering complex transformation initiatives across multiple technology domains. Significant experience leading or assuring largescale, enterprise Linux estates (e.g. RHELbased), including responsibility for reliability, resilience, and operational risk in regulated or highavailability environments. Skills set and Core Competencies Required for Role: Deep expertise in infrastructure reliability engineering, resilience patterns, and operational risk managementExcellent stakeholder engagement and senior communication skills Ability to lead multi disciplinary technical teams through complex change Technical Skills -Infrastructure Reliability Engineering Curious and improvement-oriented, always seeking to challenge the status quo and drive innovation with data-driven insights.In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Apr 04, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
