Client information Our client is a leading Tier 1 construction contractor delivering complex, high-value projects across the UK. They are currently delivering a major Ministry of Defence (MoD) project in Gloucester, requiring high standards of safety, compliance, and technical excellence across all building services. Senior Project Manager - Building Services roles and responsibilities Lead and manage all mechanical & electrical (M&E) services across a major MoD construction project. Oversee the Building Services function, ensuring high-quality, compliant delivery across all stages of the project lifecycle. Manage and mentor building services teams, promoting a strong safety and performance culture. Drive improvements in commissioning, handover processes, and overall M&E delivery strategy. Coordinate with commercial teams on cost control, value engineering, and subcontractor performance. Build and maintain strong relationships with clients, design teams, and supply chain stakeholders. Contribute to executive-level reporting and support recruitment and development of talent within the team. Promote an Incident and Injury Free culture and contribute to SHELT (Safety, Health & Environmental Leadership Team). Senior Project Manager - Building Services requirements Degree or equivalent in Building Services, Mechanical/Electrical Engineering, or related discipline (HNC/HND considered). Appropriate CSCS card and ideally professional membership (CIOB, RICS, CIBSE or similar). Proven experience delivering large-scale construction projects ( 30m+), ideally within a main contractor environment. Strong leadership, stakeholder management, and team development skills. Solid understanding of construction methodology, design management, and project delivery. Experience working on high-spec projects (e.g. BREEAM, NABERS) is desirable. Must be eligible for UK security clearance due to the nature of the project. Senior Project Manager - Building Services benefits Salary 95,000 with car allowance. Up to 10% employer pension contribution. Private medical insurance and life assurance. 25 days annual leave plus option to buy/sell additional days. Additional wellbeing leave and full wellbeing support package. 24/7 Employee Assistance Programme with access to therapy and coaching. Discounted gym membership and enhanced parental leave.
Apr 10, 2026
Full time
Client information Our client is a leading Tier 1 construction contractor delivering complex, high-value projects across the UK. They are currently delivering a major Ministry of Defence (MoD) project in Gloucester, requiring high standards of safety, compliance, and technical excellence across all building services. Senior Project Manager - Building Services roles and responsibilities Lead and manage all mechanical & electrical (M&E) services across a major MoD construction project. Oversee the Building Services function, ensuring high-quality, compliant delivery across all stages of the project lifecycle. Manage and mentor building services teams, promoting a strong safety and performance culture. Drive improvements in commissioning, handover processes, and overall M&E delivery strategy. Coordinate with commercial teams on cost control, value engineering, and subcontractor performance. Build and maintain strong relationships with clients, design teams, and supply chain stakeholders. Contribute to executive-level reporting and support recruitment and development of talent within the team. Promote an Incident and Injury Free culture and contribute to SHELT (Safety, Health & Environmental Leadership Team). Senior Project Manager - Building Services requirements Degree or equivalent in Building Services, Mechanical/Electrical Engineering, or related discipline (HNC/HND considered). Appropriate CSCS card and ideally professional membership (CIOB, RICS, CIBSE or similar). Proven experience delivering large-scale construction projects ( 30m+), ideally within a main contractor environment. Strong leadership, stakeholder management, and team development skills. Solid understanding of construction methodology, design management, and project delivery. Experience working on high-spec projects (e.g. BREEAM, NABERS) is desirable. Must be eligible for UK security clearance due to the nature of the project. Senior Project Manager - Building Services benefits Salary 95,000 with car allowance. Up to 10% employer pension contribution. Private medical insurance and life assurance. 25 days annual leave plus option to buy/sell additional days. Additional wellbeing leave and full wellbeing support package. 24/7 Employee Assistance Programme with access to therapy and coaching. Discounted gym membership and enhanced parental leave.
About the role Transport Administrator To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service. This is a temporary position Accountabilities - may include but not limited to: Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements 2 Effective handling of calls/emails to provide administrative support within agreed parameters or to elevate issues outside these parameters to the Transport Manager Utilise data input using the appropriate electronic systems Manage the effective storage of records, physical or electronic to ensure efficient location of records Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets Manage the collation of data in respect of any system tools to add value department, eg Microlise Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department To be aware of the current list of TLC customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customers To action and manage administrative duties as directed (e.g. Welcome Pack process) in order to ensure customers receive the necessary level of care Measures & Key Performance Indicators Delivering Service Excellence to the customer All service level agreements are met and agreed processes are complied with Challenges / Decision making Deciding the most cost effective and efficient way of resolving administrative issues to the Department requirements Offering an appropriate resolution within set parameters and consultation where appropriate or escalating issues as appropriate Jobholder requirements (Knowledge, skills and key behaviours) Organisational skills Experience and understanding of the food distribution market place Experience in dealing with cash transactions. Commercial awareness Competent in the use of I.T. eg Outlook, Word and Excel Internal processes Communication skills by telephone and email Interpersonal and influencing skills • Attention to detail - the ability to record accurate information Conscientious Ability to be effective under pressure Behaviour requirements (NB. added following the evaluation) Care Caring about our customers and colleagues Being accountable and taking ownership to find great solutions Having passion for what you do and who you do it for Caring about the details Share Keeping colleagues and customers informed and connected Involving the right people at the right time Collaborating across teams to achieve the same goals Being 'joined up in your approach Dare Making bold decisions Challenging the status quo and having conviction in what you know is right for the business Being innovative and proactive in how you approach things Not being afraid to invest time in things that add value About us Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The essentials 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%). Life cover that you can increase. Access to confidential support and counselling, when you need it. A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink. Get paid as you earn - access to up to 20% of your pay before payday. Opportunity to buy dental cover and critical illness cover. We want everyone to join our journey We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
Apr 10, 2026
Full time
About the role Transport Administrator To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service. This is a temporary position Accountabilities - may include but not limited to: Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements 2 Effective handling of calls/emails to provide administrative support within agreed parameters or to elevate issues outside these parameters to the Transport Manager Utilise data input using the appropriate electronic systems Manage the effective storage of records, physical or electronic to ensure efficient location of records Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets Manage the collation of data in respect of any system tools to add value department, eg Microlise Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department To be aware of the current list of TLC customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customers To action and manage administrative duties as directed (e.g. Welcome Pack process) in order to ensure customers receive the necessary level of care Measures & Key Performance Indicators Delivering Service Excellence to the customer All service level agreements are met and agreed processes are complied with Challenges / Decision making Deciding the most cost effective and efficient way of resolving administrative issues to the Department requirements Offering an appropriate resolution within set parameters and consultation where appropriate or escalating issues as appropriate Jobholder requirements (Knowledge, skills and key behaviours) Organisational skills Experience and understanding of the food distribution market place Experience in dealing with cash transactions. Commercial awareness Competent in the use of I.T. eg Outlook, Word and Excel Internal processes Communication skills by telephone and email Interpersonal and influencing skills • Attention to detail - the ability to record accurate information Conscientious Ability to be effective under pressure Behaviour requirements (NB. added following the evaluation) Care Caring about our customers and colleagues Being accountable and taking ownership to find great solutions Having passion for what you do and who you do it for Caring about the details Share Keeping colleagues and customers informed and connected Involving the right people at the right time Collaborating across teams to achieve the same goals Being 'joined up in your approach Dare Making bold decisions Challenging the status quo and having conviction in what you know is right for the business Being innovative and proactive in how you approach things Not being afraid to invest time in things that add value About us Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The essentials 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%). Life cover that you can increase. Access to confidential support and counselling, when you need it. A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink. Get paid as you earn - access to up to 20% of your pay before payday. Opportunity to buy dental cover and critical illness cover. We want everyone to join our journey We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
Our client NEO Next are currently looking for an ERP SCM and EAM Advisor to join their team based in Aberdeen on a contract basis initially. Ideally for this role they are looking for experienced ERP SCM's and EAM Advisors with an Oil and Gas background. For more information on this see below: Job Overview The ERP SCM & EAM Advisor is responsible for bridging business needs in supply chain management (SCM) and enterprise asset management (EAM) with IT solutions in the ERP domain. This role collaborates with stakeholders in procurement, supply chain, and operations/maintenance to identify requirements, improve processes, and implement cost-effective ERP solutions. Acting as a subject matter expert for modules like SAP MM (Materials Management), SAP PM (Plant Maintenance) and associated systems (e.g., Maximo for EAM), ensures that the ERP configuration supports efficient supply chain and asset management processes. Works closely with project managers and IT delivery teams to deliver high-quality enhancements and provide ongoing support post implementation. This role also requires a strong technical understanding of ERP systems, especially SAP and Maximo, including analysis, configuration, development coordination, and user support. Ultimately, you will help the organisation optimise its supply chain and maintenance operations through improved use of ERP and analytics, while ensuring alignment with overall IT standards and security practices. Accountabilities and Responsibilities • Collaborate with business stakeholders in Supply Chain and Operations to identify their needs and pain points. Gather detailed requirements for system improvements. • Analyse and map current business processes in areas like inventory management, work order processing, procurement to pay, and maintenance scheduling. • Define and propose ERP-based solutions that are cost-effective and aligned with the company s digital transformation goals. Emphasise improvements that leverage data analytics. • Partner with project managers and the broader IT team to plan and execute projects delivering enhancements to the SCM and EAM functionalities. • Ensure that the IT team remains the partner of choice for the business by delivering solutions that meet requirements and by communicating proactively. • Work closely with the business and ERP Manager to design ERP solutions supporting business system development. • Plan, monitor, and control any IT enhancements resulting from analysis activities in the SCM/EAM area. • Develop fit-for-purpose IT recommendations that accurately reflect business needs. • Perform comprehensive requirements gathering including eliciting requirements via workshops or interviews with end users like warehouse managers, procurement officers, maintenance planners, etc. Proactively remove roadblocks by clarifying requirements or facilitating decisions with business stakeholders. • Lead assigned project resources and coordinate with the business to ensure high-quality deliverables that have lasting benefits. • Liaise with IT Infrastructure and Support teams to make sure proposed solutions are technically feasible. • Analyze existing SAP and Maximo environments and propose system enhancements related to supply chain and maintenance processes. • Ensure timely resolution of ERP (SAP/Maximo) incidents and service requests related to SCM and EAM. Serve as a higher level support to resolve complex functional issues, coordinating with technical teams or external support as needed. • Implement minor enhancements or updates (e.g., new material codes) following change control procedures to ensure reliability of the ERP environment. • Guarantee that the SAP and related EAM systems remain up-to-date and reliable. • Collaborate with stakeholders to implement larger projects (like an upgrade of Maximo, or deployment of a new inventory scanning system). Serve as the IT point of contact with vendors for these systems, troubleshoot problems during implementation, and coordinate any vendor support needed for resolution. • Adhere to the ERP software development lifecycle and the organisation s change control and compliance procedures for all development activities. • Coordinate cutover activities for any major changes in SCM/EAM systems, such as switching to a new procurement module or performing a data migration for equipment records. • After go-live, manage support for ERP systems by establishing proper support procedures, knowledge transfer to the support team, and being available as an escalation point for any post-implementation issues in the SCM/EAM domain. • Maintain an up-to-date knowledge of SAP capabilities and of the Maximo EAM system s capabilities. • Support the expansion of ERP capabilities in SCM/EAM. • Develop ad-hoc reports or coordinate the development of such reports using SAP tools or Maximo reporting tools to meet emerging information needs from supply chain or maintenance teams. • Provide cross-functional support as needed. • Firmly understand the threat of cyber attacks in IT and OT environments and incorporate this understanding into daily responsibilities. Professional Skills and Experience • Experience as an IT business analyst or similar role in an upstream oil & gas industry (or comparable heavy industry) is strongly preferred, with specific experience around Supply Chain or Maintenance processes. • Proven ability to provide day-to-day operational support for Supply Chain/Procurement and Maintenance functions within an SAP environment (or a similar ERP). • Experience in the development, administration, configuration, and technical support of SAP particularly in areas such as procurement (purchasing, inventory, logistics) and maintenance. Experience with integration between SAP and Maximo or other EAM systems is a plus. • Solid experience and expertise in SAP modules related to this role: for example, extensive know-how in SAP MM and PM configuration. Additional experience with SAP modules like QM (quality management) or SD/LE (sales distribution / logistics execution) is useful if it interfaces with SCM processes. • Expertise in Maximo (IBM Maximo Asset Management) and EAM software - asset information, maintenance workflows, and how it can interface or integrate with ERP systems like SAP. • Demonstrated skill in bridging the gap between technical details and business requirements ability to explain SAP/Maximo capabilities to maintenance managers or procurement leads in an understandable way, and conversely to interpret business needs into system terms for developers. • A track record of driving process improvements for example, implementing an automated stock replenishment process (MRP) successfully or reducing downtime by enhancing maintenance planning in the system. • Good understanding of data analytics related to SCM/EAM e.g., able to help produce reports on inventory turnover, vendor performance, maintenance backlog, etc. • Excellent communication and teamwork skills. This role requires constant interaction with end users (warehouse staff, buyers, engineers) and coordination with other IT specialists (ERP colleagues, infrastructure), so being approachable and clear is key. • Experience with the formalities of IT change management writing functional specifications, working with ABAP developers, performing unit tests, managing transports in SAP, etc., ensuring minimal disruption to business during changes. • Adaptability and continuous learning mindset to keep up with changes in ERP/EAM technology (like new SAP S/4HANA features in supply chain, or new versions of Maximo) and in industry practices (like lean inventory management, predictive maintenance trends). Qualifications and Certifications • Bachelor s or Master s degree in Information Technology, Computer Science, Engineering (such as Industrial or Mechanical Engineering), Project Management or a related field. A background that blends IT knowledge with understanding of industrial operations is ideal. • Certification in Enterprise Resource Planning systems, specifically SAP, is preferred. For example, SAP Certified Application Associate in Procurement (MM) or in Maintenance (PM), or a Maximo certification for implementation or support. • Project Management certification or training (like PMP, Prince2, or Agile methodologies) can be beneficial as it indicates ability to lead and organize enhancement projects. • Evidence of formal training in SAP relevant to this role (such as SAP Academy courses for MM/PM or supply chain modules) or in Maximo. If certified as a SAP support consultant or similar, that would be a plus. • Any additional certifications like APICS CPIM (Certified in Production and Inventory Management) or CMRP (Certified Maintenance & Reliability Professional) might be considered a bonus, as they demonstrate depth in the supply chain or maintenance domain, though not a strict requirement.
Apr 10, 2026
Contractor
Our client NEO Next are currently looking for an ERP SCM and EAM Advisor to join their team based in Aberdeen on a contract basis initially. Ideally for this role they are looking for experienced ERP SCM's and EAM Advisors with an Oil and Gas background. For more information on this see below: Job Overview The ERP SCM & EAM Advisor is responsible for bridging business needs in supply chain management (SCM) and enterprise asset management (EAM) with IT solutions in the ERP domain. This role collaborates with stakeholders in procurement, supply chain, and operations/maintenance to identify requirements, improve processes, and implement cost-effective ERP solutions. Acting as a subject matter expert for modules like SAP MM (Materials Management), SAP PM (Plant Maintenance) and associated systems (e.g., Maximo for EAM), ensures that the ERP configuration supports efficient supply chain and asset management processes. Works closely with project managers and IT delivery teams to deliver high-quality enhancements and provide ongoing support post implementation. This role also requires a strong technical understanding of ERP systems, especially SAP and Maximo, including analysis, configuration, development coordination, and user support. Ultimately, you will help the organisation optimise its supply chain and maintenance operations through improved use of ERP and analytics, while ensuring alignment with overall IT standards and security practices. Accountabilities and Responsibilities • Collaborate with business stakeholders in Supply Chain and Operations to identify their needs and pain points. Gather detailed requirements for system improvements. • Analyse and map current business processes in areas like inventory management, work order processing, procurement to pay, and maintenance scheduling. • Define and propose ERP-based solutions that are cost-effective and aligned with the company s digital transformation goals. Emphasise improvements that leverage data analytics. • Partner with project managers and the broader IT team to plan and execute projects delivering enhancements to the SCM and EAM functionalities. • Ensure that the IT team remains the partner of choice for the business by delivering solutions that meet requirements and by communicating proactively. • Work closely with the business and ERP Manager to design ERP solutions supporting business system development. • Plan, monitor, and control any IT enhancements resulting from analysis activities in the SCM/EAM area. • Develop fit-for-purpose IT recommendations that accurately reflect business needs. • Perform comprehensive requirements gathering including eliciting requirements via workshops or interviews with end users like warehouse managers, procurement officers, maintenance planners, etc. Proactively remove roadblocks by clarifying requirements or facilitating decisions with business stakeholders. • Lead assigned project resources and coordinate with the business to ensure high-quality deliverables that have lasting benefits. • Liaise with IT Infrastructure and Support teams to make sure proposed solutions are technically feasible. • Analyze existing SAP and Maximo environments and propose system enhancements related to supply chain and maintenance processes. • Ensure timely resolution of ERP (SAP/Maximo) incidents and service requests related to SCM and EAM. Serve as a higher level support to resolve complex functional issues, coordinating with technical teams or external support as needed. • Implement minor enhancements or updates (e.g., new material codes) following change control procedures to ensure reliability of the ERP environment. • Guarantee that the SAP and related EAM systems remain up-to-date and reliable. • Collaborate with stakeholders to implement larger projects (like an upgrade of Maximo, or deployment of a new inventory scanning system). Serve as the IT point of contact with vendors for these systems, troubleshoot problems during implementation, and coordinate any vendor support needed for resolution. • Adhere to the ERP software development lifecycle and the organisation s change control and compliance procedures for all development activities. • Coordinate cutover activities for any major changes in SCM/EAM systems, such as switching to a new procurement module or performing a data migration for equipment records. • After go-live, manage support for ERP systems by establishing proper support procedures, knowledge transfer to the support team, and being available as an escalation point for any post-implementation issues in the SCM/EAM domain. • Maintain an up-to-date knowledge of SAP capabilities and of the Maximo EAM system s capabilities. • Support the expansion of ERP capabilities in SCM/EAM. • Develop ad-hoc reports or coordinate the development of such reports using SAP tools or Maximo reporting tools to meet emerging information needs from supply chain or maintenance teams. • Provide cross-functional support as needed. • Firmly understand the threat of cyber attacks in IT and OT environments and incorporate this understanding into daily responsibilities. Professional Skills and Experience • Experience as an IT business analyst or similar role in an upstream oil & gas industry (or comparable heavy industry) is strongly preferred, with specific experience around Supply Chain or Maintenance processes. • Proven ability to provide day-to-day operational support for Supply Chain/Procurement and Maintenance functions within an SAP environment (or a similar ERP). • Experience in the development, administration, configuration, and technical support of SAP particularly in areas such as procurement (purchasing, inventory, logistics) and maintenance. Experience with integration between SAP and Maximo or other EAM systems is a plus. • Solid experience and expertise in SAP modules related to this role: for example, extensive know-how in SAP MM and PM configuration. Additional experience with SAP modules like QM (quality management) or SD/LE (sales distribution / logistics execution) is useful if it interfaces with SCM processes. • Expertise in Maximo (IBM Maximo Asset Management) and EAM software - asset information, maintenance workflows, and how it can interface or integrate with ERP systems like SAP. • Demonstrated skill in bridging the gap between technical details and business requirements ability to explain SAP/Maximo capabilities to maintenance managers or procurement leads in an understandable way, and conversely to interpret business needs into system terms for developers. • A track record of driving process improvements for example, implementing an automated stock replenishment process (MRP) successfully or reducing downtime by enhancing maintenance planning in the system. • Good understanding of data analytics related to SCM/EAM e.g., able to help produce reports on inventory turnover, vendor performance, maintenance backlog, etc. • Excellent communication and teamwork skills. This role requires constant interaction with end users (warehouse staff, buyers, engineers) and coordination with other IT specialists (ERP colleagues, infrastructure), so being approachable and clear is key. • Experience with the formalities of IT change management writing functional specifications, working with ABAP developers, performing unit tests, managing transports in SAP, etc., ensuring minimal disruption to business during changes. • Adaptability and continuous learning mindset to keep up with changes in ERP/EAM technology (like new SAP S/4HANA features in supply chain, or new versions of Maximo) and in industry practices (like lean inventory management, predictive maintenance trends). Qualifications and Certifications • Bachelor s or Master s degree in Information Technology, Computer Science, Engineering (such as Industrial or Mechanical Engineering), Project Management or a related field. A background that blends IT knowledge with understanding of industrial operations is ideal. • Certification in Enterprise Resource Planning systems, specifically SAP, is preferred. For example, SAP Certified Application Associate in Procurement (MM) or in Maintenance (PM), or a Maximo certification for implementation or support. • Project Management certification or training (like PMP, Prince2, or Agile methodologies) can be beneficial as it indicates ability to lead and organize enhancement projects. • Evidence of formal training in SAP relevant to this role (such as SAP Academy courses for MM/PM or supply chain modules) or in Maximo. If certified as a SAP support consultant or similar, that would be a plus. • Any additional certifications like APICS CPIM (Certified in Production and Inventory Management) or CMRP (Certified Maintenance & Reliability Professional) might be considered a bonus, as they demonstrate depth in the supply chain or maintenance domain, though not a strict requirement.
Office Manager Surrey RH1 Pay rate: £13.90 per hour based on a £29k annual salary Compliance required: Right to Work, Basic DBS, CV, Driving Licence, DVLA Check Role Overview To manage the smooth running of the office, administration and operations of the cleaning business. Administrative tasks as required including letters to customers, newsletters, maintenance of customer database, returns to ServiceMaster, post and emails. Customer Service - answering telephone calls from existing customers in a professional and courteous manner and dealing with their schedule changes, complaints and enquiries Sales - answering telephone calls from potential customers in a professional and courteous manner and booking quote appointments or timed cleans as appropriate. GDPR - security of customer and staff data to be paramount and IT security procedures to be followed. Purchasing - order stock and check it on delivery, order stationery and computer supplies as required. If you feel you are suitable for this role, please click 'Apply' and expect a call from us This role is being advertised by Kenect Recruitment who are acting as an employment business regarding this vacancy.
Apr 10, 2026
Full time
Office Manager Surrey RH1 Pay rate: £13.90 per hour based on a £29k annual salary Compliance required: Right to Work, Basic DBS, CV, Driving Licence, DVLA Check Role Overview To manage the smooth running of the office, administration and operations of the cleaning business. Administrative tasks as required including letters to customers, newsletters, maintenance of customer database, returns to ServiceMaster, post and emails. Customer Service - answering telephone calls from existing customers in a professional and courteous manner and dealing with their schedule changes, complaints and enquiries Sales - answering telephone calls from potential customers in a professional and courteous manner and booking quote appointments or timed cleans as appropriate. GDPR - security of customer and staff data to be paramount and IT security procedures to be followed. Purchasing - order stock and check it on delivery, order stationery and computer supplies as required. If you feel you are suitable for this role, please click 'Apply' and expect a call from us This role is being advertised by Kenect Recruitment who are acting as an employment business regarding this vacancy.
Position: Senior Manager, Revenue Analytics & Operations Job Description: We are seeking a Senior Manager, Revenue Analytics & Operations, to lead the development and execution of business intelligence (BI) strategies and reporting solutions across a global organization, serving as a trusted business partner to senior leadership. This role plays a critical part in supporting a new global business unit by transforming complex data into actionable insights and driving data-informed decision-making. What you will be doing at ARROW: Lead and manage the full lifecycle of BI and data analytics projects, from requirements gathering to delivery, ensuring alignment with business goals and timelines Define, implement, and continuously evolve the data analytics roadmap, including dashboards and other reporting tools, establishing a structured delivery cadence Partner with senior business leaders to deliver KPIs and other actionable insights on performance, strategic initiatives, and market opportunities Work closely with suppliers to drive alignment and streamline the operational process flows that influence underlying data analytics Collaborate with IT and other cross-functional teams to deliver scalable and efficient reporting solutions Ensure data integrity through strong governance, quality control, security, and compliance practices Build, lead, and develop the data analytics and business support team, including recruitment, mentoring, and performance management Foster a culture of innovation, collaboration, and continuous improvement within the analytics function Who are we looking for? Education & Experience Master's/advanced degree with at least 10 years of relevant experience Equivalent combination of education and professional experience Key Skills & Competencies Strong leadership and team management capabilities Strategic thinking with the ability to align analytics initiatives to business goals Extensive experience with business intelligence, data analytics, and reporting tools Proven ability to translate complex data into actionable business insights Strong stakeholder management and executive communication skills Experience in data governance, data quality, and compliance frameworks Ability to manage multiple projects in a fast-paced, global environment Location: FR-Courbevoie, France (Rue du Général Audran) Time Type: Full time Job Category: Business Support
Apr 10, 2026
Full time
Position: Senior Manager, Revenue Analytics & Operations Job Description: We are seeking a Senior Manager, Revenue Analytics & Operations, to lead the development and execution of business intelligence (BI) strategies and reporting solutions across a global organization, serving as a trusted business partner to senior leadership. This role plays a critical part in supporting a new global business unit by transforming complex data into actionable insights and driving data-informed decision-making. What you will be doing at ARROW: Lead and manage the full lifecycle of BI and data analytics projects, from requirements gathering to delivery, ensuring alignment with business goals and timelines Define, implement, and continuously evolve the data analytics roadmap, including dashboards and other reporting tools, establishing a structured delivery cadence Partner with senior business leaders to deliver KPIs and other actionable insights on performance, strategic initiatives, and market opportunities Work closely with suppliers to drive alignment and streamline the operational process flows that influence underlying data analytics Collaborate with IT and other cross-functional teams to deliver scalable and efficient reporting solutions Ensure data integrity through strong governance, quality control, security, and compliance practices Build, lead, and develop the data analytics and business support team, including recruitment, mentoring, and performance management Foster a culture of innovation, collaboration, and continuous improvement within the analytics function Who are we looking for? Education & Experience Master's/advanced degree with at least 10 years of relevant experience Equivalent combination of education and professional experience Key Skills & Competencies Strong leadership and team management capabilities Strategic thinking with the ability to align analytics initiatives to business goals Extensive experience with business intelligence, data analytics, and reporting tools Proven ability to translate complex data into actionable business insights Strong stakeholder management and executive communication skills Experience in data governance, data quality, and compliance frameworks Ability to manage multiple projects in a fast-paced, global environment Location: FR-Courbevoie, France (Rue du Général Audran) Time Type: Full time Job Category: Business Support
Job Description - Barista - Store# 12240, EDINBURGH - GEORGE S ()# Job Description Barista - Store# 12240, EDINBURGH - GEORGE S Brand: Starbucks Coffee Company Location: Edinburgh - George St/Hanover (Store# 12240) 30A George Street Edinburgh EH2 2LE Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We've got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you'll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that's why you'll also have access to our partner networks, because here you belong. You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Job Number:
Apr 10, 2026
Full time
Job Description - Barista - Store# 12240, EDINBURGH - GEORGE S ()# Job Description Barista - Store# 12240, EDINBURGH - GEORGE S Brand: Starbucks Coffee Company Location: Edinburgh - George St/Hanover (Store# 12240) 30A George Street Edinburgh EH2 2LE Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We've got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you'll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that's why you'll also have access to our partner networks, because here you belong. You don't need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Job Number:
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Contracts Manager We are seeking an experienced and commercially astute Contracts Manager within our Service Commercial Team to support the continued growth of Clarke Energy's service business.In this role, you will take ownership of the commercial management and negotiation of aftermarket service contracts, ensuring revenue growth is achieved while maintaining a robust and well-managed risk profile. Acting as a key commercial interface between customers, internal stakeholders, and the wider business, you will play a critical role in driving profitable, sustainable long-term partnerships. Key Responsibilities: Proactively grow aftermarket service revenue and profitability through the creation and negotiation of risk-managed short and long-term commercial contracts. Manage new and existing opportunities for maintenance contracts, parts supply agreements, and transactional service business. Lead commercial discussions and contract negotiations with customers, acting as the primary commercial point of contact. Review, negotiate, and manage contract terms and conditions in collaboration with the Commercial Manager and Legal team, ensuring risks are clearly identified and appropriately mitigated. Take full responsibility for pricing new maintenance contracts, including contract duration, commercials, and associated terms. Provide clear, concise commercial guidance to internal stakeholders and external customers on contractual and commercial matters. Identify, assess, and report contractual risks including performance guarantees, liquidated damages, liability caps, insurance requirements, and compliance obligations. Develop and maintain a strong understanding of the markets Clarke Energy operates in, providing insight into competitor activity, customer trends, and emerging opportunities. Work closely with operational teams to ensure service delivery constraints and requirements are reflected within commercial agreements. Ensure full compliance with Clarke Energy's Health, Safety, Environmental, and Quality policies and procedures. Essential Qualifications & Skills: Proven experience in managing and negotiating commercial contracts, ideally within an engineering or technical services environment. Strong commercial acumen with experience selling engineering or service-based solutions. Solid understanding of legal terms and conditions and their commercial implications. Degree or HND/HNC qualification, preferably in Business Studies, Engineering, Finance, Mathematics, or a related discipline. Highly proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint. Strong analytical capability with the ability to interpret operational and financial data to identify trends and opportunities. Personal Attributes: Highly professional, trustworthy, and accountable, acting as a role model for integrity and reliability. Strong customer focus with excellent negotiation and influencing skills. Well organised, disciplined, and able to manage a varied workload effectively. Confident communicator with the ability to build strong relationships across all levels and disciplines. Resilient and effective under pressure, with strong attention to detail. Continuous improvement mindset, willing to challenge constructively when required. Flexible, adaptable, and committed to delivering results for the business. Desirable Experience: Understanding of engineering service operations and aftermarket environments. Familiarity with service-based contract delivery models and lifecycle management. The Benefits: Competitive salary 25 days holiday, plus enhanced entitlement based on length of service Holiday buy and sell scheme Company car and fuel card Company pension contribution of 7% Health care cash plan Life Assurance Employee Assistance Programme Hybrid working options Reward and Recognition schemes Development and investment in employees In-house certified training department About Clarke Energy: Clarke Energy is an award-winning, multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions for both front and behind-meter applications. Renowned for our high-quality schemes, we are committed to supporting the global net-zero transition.As the largest authorised distributor and service provider for INNIO's hydrogen-ready reciprocating engines across 29 territories, we provide unparalleled expertise alongside in-house design engineering, EPC project management, and market-leading 24/7 after-sales support.If you are a commercially driven Contracts Manager with a passion for negotiation, risk management, and building long-term customer value, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status,
Apr 10, 2026
Full time
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Contracts Manager We are seeking an experienced and commercially astute Contracts Manager within our Service Commercial Team to support the continued growth of Clarke Energy's service business.In this role, you will take ownership of the commercial management and negotiation of aftermarket service contracts, ensuring revenue growth is achieved while maintaining a robust and well-managed risk profile. Acting as a key commercial interface between customers, internal stakeholders, and the wider business, you will play a critical role in driving profitable, sustainable long-term partnerships. Key Responsibilities: Proactively grow aftermarket service revenue and profitability through the creation and negotiation of risk-managed short and long-term commercial contracts. Manage new and existing opportunities for maintenance contracts, parts supply agreements, and transactional service business. Lead commercial discussions and contract negotiations with customers, acting as the primary commercial point of contact. Review, negotiate, and manage contract terms and conditions in collaboration with the Commercial Manager and Legal team, ensuring risks are clearly identified and appropriately mitigated. Take full responsibility for pricing new maintenance contracts, including contract duration, commercials, and associated terms. Provide clear, concise commercial guidance to internal stakeholders and external customers on contractual and commercial matters. Identify, assess, and report contractual risks including performance guarantees, liquidated damages, liability caps, insurance requirements, and compliance obligations. Develop and maintain a strong understanding of the markets Clarke Energy operates in, providing insight into competitor activity, customer trends, and emerging opportunities. Work closely with operational teams to ensure service delivery constraints and requirements are reflected within commercial agreements. Ensure full compliance with Clarke Energy's Health, Safety, Environmental, and Quality policies and procedures. Essential Qualifications & Skills: Proven experience in managing and negotiating commercial contracts, ideally within an engineering or technical services environment. Strong commercial acumen with experience selling engineering or service-based solutions. Solid understanding of legal terms and conditions and their commercial implications. Degree or HND/HNC qualification, preferably in Business Studies, Engineering, Finance, Mathematics, or a related discipline. Highly proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint. Strong analytical capability with the ability to interpret operational and financial data to identify trends and opportunities. Personal Attributes: Highly professional, trustworthy, and accountable, acting as a role model for integrity and reliability. Strong customer focus with excellent negotiation and influencing skills. Well organised, disciplined, and able to manage a varied workload effectively. Confident communicator with the ability to build strong relationships across all levels and disciplines. Resilient and effective under pressure, with strong attention to detail. Continuous improvement mindset, willing to challenge constructively when required. Flexible, adaptable, and committed to delivering results for the business. Desirable Experience: Understanding of engineering service operations and aftermarket environments. Familiarity with service-based contract delivery models and lifecycle management. The Benefits: Competitive salary 25 days holiday, plus enhanced entitlement based on length of service Holiday buy and sell scheme Company car and fuel card Company pension contribution of 7% Health care cash plan Life Assurance Employee Assistance Programme Hybrid working options Reward and Recognition schemes Development and investment in employees In-house certified training department About Clarke Energy: Clarke Energy is an award-winning, multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions for both front and behind-meter applications. Renowned for our high-quality schemes, we are committed to supporting the global net-zero transition.As the largest authorised distributor and service provider for INNIO's hydrogen-ready reciprocating engines across 29 territories, we provide unparalleled expertise alongside in-house design engineering, EPC project management, and market-leading 24/7 after-sales support.If you are a commercially driven Contracts Manager with a passion for negotiation, risk management, and building long-term customer value, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status,
Project Commissioning Manager Burghfield, near Reading, Berkshire Full Time onsite - 8 - 5 Monday to Thursday, 8 - 3 Friday. Fixed Term Contract till December 2025, possibility of extension or transfer to other projects Competitive Salary with generous benefits package. Uplifts and allowances available for working away. NG Bailey have a vacancy for a Commissioning Manager to join us on a nuclear project in Burghfield near Reading. The successful applicant will manage and control all aspects of commissioning within NG Bailey project scope, as set out within the Management of Commissioning Activities document. Ensuring that an auditable and structured approach is deployed to deliver services that operate and perform in accordance with the design intent. Due to the nature of the project the successful applicant will be required to obtain security clearance in order to work on this site, therefore we can only consider British nationals, who have not worked outside the UK in the last 5 years. Core responsibilities include: Manage the project commissioning team, including specialist sub-contractors to satisfy contractual and company obligations across all commissioning activity, system integration, commissioning management and project handover. Compile, communicate and maintain all aspects of the project commissioning plan, including, commissioning strategy, programme, hand over plans / documentation, reporting templates, inspection and test plans, client witnessing and training schedules. Ensure that company/project/customer requirements in respect of commissioning are well understood throughout the project team and assure that all commissioning activity and sequences accurately reflect these and that appropriate customer approvals/witnessing are sought and delivered. Provide assurance that testing activity and records are conducted and presented in accordance with company and contract requirements. Ensure that documentation demonstrates appropriately calibrated test equipment is used throughout the execution of all testing and commissioning activities. Work with the wider project team to review and critique the design and installation drawings to maximise efficiency of the commissioning solution. Regularly check the installed works for commissioning readiness and appropriateness. Support the Planning manager in the development, sequencing and reporting of the detailed commissioning programme. Produce regular and comprehensive reports for external stakeholders, that satisfy company and project requirements. Provide accurate and timely metrics/reports for inclusion in internal site progress and financial reporting templates. Lead regular internal commissioning meetings in preparation for the attendance at progress meetings and workshops with customer, end client and specialist sub-contractors as required. Ensure clear communication of progress, constraints and blockers and drive action to resolve, drawing upon other team members and stakeholders where required. Determine client witnessing and demonstration requirements, leading the delivery of these to the satisfaction of the customer. Collate all test documentation for inclusion within handover materials, ensuring compliance with contract requirements. Provide assistance to the wider project team and/or technical authors in the compilation of O&M manuals and other relevant handover materials. Plan for and lead any seasonal commissioning requirements to comply with contract obligations. What we're looking for: Previous relevant experience in commissioning roles preferably within regulated industries and with either a Mechanical or Electrical bias. A meticulous focus on quality and safety (in particular nuclear safety culture) Experience at management level overseeing a team of engineers Capability to obtain SC security clearance through the national vetting authority CSCS card in relevant field Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 10, 2026
Full time
Project Commissioning Manager Burghfield, near Reading, Berkshire Full Time onsite - 8 - 5 Monday to Thursday, 8 - 3 Friday. Fixed Term Contract till December 2025, possibility of extension or transfer to other projects Competitive Salary with generous benefits package. Uplifts and allowances available for working away. NG Bailey have a vacancy for a Commissioning Manager to join us on a nuclear project in Burghfield near Reading. The successful applicant will manage and control all aspects of commissioning within NG Bailey project scope, as set out within the Management of Commissioning Activities document. Ensuring that an auditable and structured approach is deployed to deliver services that operate and perform in accordance with the design intent. Due to the nature of the project the successful applicant will be required to obtain security clearance in order to work on this site, therefore we can only consider British nationals, who have not worked outside the UK in the last 5 years. Core responsibilities include: Manage the project commissioning team, including specialist sub-contractors to satisfy contractual and company obligations across all commissioning activity, system integration, commissioning management and project handover. Compile, communicate and maintain all aspects of the project commissioning plan, including, commissioning strategy, programme, hand over plans / documentation, reporting templates, inspection and test plans, client witnessing and training schedules. Ensure that company/project/customer requirements in respect of commissioning are well understood throughout the project team and assure that all commissioning activity and sequences accurately reflect these and that appropriate customer approvals/witnessing are sought and delivered. Provide assurance that testing activity and records are conducted and presented in accordance with company and contract requirements. Ensure that documentation demonstrates appropriately calibrated test equipment is used throughout the execution of all testing and commissioning activities. Work with the wider project team to review and critique the design and installation drawings to maximise efficiency of the commissioning solution. Regularly check the installed works for commissioning readiness and appropriateness. Support the Planning manager in the development, sequencing and reporting of the detailed commissioning programme. Produce regular and comprehensive reports for external stakeholders, that satisfy company and project requirements. Provide accurate and timely metrics/reports for inclusion in internal site progress and financial reporting templates. Lead regular internal commissioning meetings in preparation for the attendance at progress meetings and workshops with customer, end client and specialist sub-contractors as required. Ensure clear communication of progress, constraints and blockers and drive action to resolve, drawing upon other team members and stakeholders where required. Determine client witnessing and demonstration requirements, leading the delivery of these to the satisfaction of the customer. Collate all test documentation for inclusion within handover materials, ensuring compliance with contract requirements. Provide assistance to the wider project team and/or technical authors in the compilation of O&M manuals and other relevant handover materials. Plan for and lead any seasonal commissioning requirements to comply with contract obligations. What we're looking for: Previous relevant experience in commissioning roles preferably within regulated industries and with either a Mechanical or Electrical bias. A meticulous focus on quality and safety (in particular nuclear safety culture) Experience at management level overseeing a team of engineers Capability to obtain SC security clearance through the national vetting authority CSCS card in relevant field Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Service Manager - Fire and Security Location: Bristol / Bath Salary: £40,000 - £45,000 basic (DOE) OTE: £50,000+ (including car allowance and benefits) Industry: Fire & Security ABOUT A leading Fire and Security company with a strong reputation across the South West is seeking a Service Manager to join their expanding team click apply for full job details
Apr 10, 2026
Full time
Service Manager - Fire and Security Location: Bristol / Bath Salary: £40,000 - £45,000 basic (DOE) OTE: £50,000+ (including car allowance and benefits) Industry: Fire & Security ABOUT A leading Fire and Security company with a strong reputation across the South West is seeking a Service Manager to join their expanding team click apply for full job details
Company Description Contract:6 Month Fixed Term Contract 37.5Hours per Week Salary: Circa£24400 per annum Location: DPD Newtown,Vastre industrial estate, SY16 1DZ Days of Work:Monday to Friday (Saturday on a rota basis) Hours of Work:8:30- 17:00 (inc 60 min lunch) Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Job Description Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor, to strengthen our dedicated and friendlycustomer services team who put our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on: Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Qualifications What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self-motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Additional Information About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Apr 10, 2026
Full time
Company Description Contract:6 Month Fixed Term Contract 37.5Hours per Week Salary: Circa£24400 per annum Location: DPD Newtown,Vastre industrial estate, SY16 1DZ Days of Work:Monday to Friday (Saturday on a rota basis) Hours of Work:8:30- 17:00 (inc 60 min lunch) Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Job Description Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor, to strengthen our dedicated and friendlycustomer services team who put our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on: Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Qualifications What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self-motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Additional Information About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Tax Manager to join our team on a permanent basis. This role offers a salary of £77,000 - £90,000 depending on experience and is a remote position with occasional travel to London . What you will be doing; Representing ICAEW and its members on a number of strategic HMRC forums and working with various ICAEW committees to ensure that the views and experience of ICAEW members in practice are conveyed. Owning relationships with HMRC include those relating to Making Tax Digital, HMRC's Digital Transformation Roadmap and HMRC's digital services for agents. Providing secretariat support to the Practitioner Tax Committee and general support to ICAEW Practice Committee and the Small Practitioners community Working with other ICAEW teams on cross cutting matters. This includes being a media spokesperson on relevant topics. Working with other professional bodies and other third parties on issues of mutual interest. What you will need; Strong understanding of UK tax legislation Professionally qualified (Chartered Accountant or Tax Advisor) Confident and clear communicator Broad, generalist tax knowledge (not overly specialised in areas such as operational tax or private client only) Experience influencing or engaging with external bodies or regulators Ability to evaluate and communicate changes to processes and make positive suggestions for improvements What you can expect from us We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind: A strong pension contribution from us of up to 9% Private medical cover with AXA (where eligible), alongside a healthcare cash plan Life assurance at 4x your salary 24-27 days' holiday, plus Christmas closure and the option to buy or sell extra days Flexible and hybrid working to help you find the right balance Everyday savings through gym discounts, travel loans, and retail perks Enhanced family leave, including up to 6 months on full pay Ongoing wellbeing support, including access to CABA A paid day each year to volunteer for a cause that matters to you It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below. Additional Information We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment. Privacy Statement
Apr 10, 2026
Full time
At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Tax Manager to join our team on a permanent basis. This role offers a salary of £77,000 - £90,000 depending on experience and is a remote position with occasional travel to London . What you will be doing; Representing ICAEW and its members on a number of strategic HMRC forums and working with various ICAEW committees to ensure that the views and experience of ICAEW members in practice are conveyed. Owning relationships with HMRC include those relating to Making Tax Digital, HMRC's Digital Transformation Roadmap and HMRC's digital services for agents. Providing secretariat support to the Practitioner Tax Committee and general support to ICAEW Practice Committee and the Small Practitioners community Working with other ICAEW teams on cross cutting matters. This includes being a media spokesperson on relevant topics. Working with other professional bodies and other third parties on issues of mutual interest. What you will need; Strong understanding of UK tax legislation Professionally qualified (Chartered Accountant or Tax Advisor) Confident and clear communicator Broad, generalist tax knowledge (not overly specialised in areas such as operational tax or private client only) Experience influencing or engaging with external bodies or regulators Ability to evaluate and communicate changes to processes and make positive suggestions for improvements What you can expect from us We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind: A strong pension contribution from us of up to 9% Private medical cover with AXA (where eligible), alongside a healthcare cash plan Life assurance at 4x your salary 24-27 days' holiday, plus Christmas closure and the option to buy or sell extra days Flexible and hybrid working to help you find the right balance Everyday savings through gym discounts, travel loans, and retail perks Enhanced family leave, including up to 6 months on full pay Ongoing wellbeing support, including access to CABA A paid day each year to volunteer for a cause that matters to you It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below. Additional Information We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment. Privacy Statement
Being a Senior Sales Manager at iManage Means We offer a flexible working policy that supports the health and well being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work life balance. This role requires onsite attendance 1-2 days per week in our London office. You are a dynamic, results driven SaaS sales leader with a proven track record of building and scaling high performing teams. You have extensive experience managing sales teams focused on selling to the legal market segment. You thrive in high growth, fast paced environments, demonstrating exceptional ability to close deals, expand markets, and drive measurable revenue outcomes. You will lead the sales team responsible for our EMEA Corporate customers, operating in our fastest growing customer segment with a rich addressable market. With strong inbound lead flow (via Business Development and Marketing) and a thriving pipeline, you will capitalize on untapped opportunities to drive growth. You understand the complexities of selling to the legal market, the pace this segment demands, and the importance of pipeline visibility, accuracy, and predictability. You will work closely with the wider business to leverage and execute growth strategies with Marketing, Partners, Pre Sales, Customer Success, Professional Services, Product Management. At iManage, we believe our success is tied to the success of our customers. You will share this belief and lead with empathy, striving to understand and appreciate the unique needs of our end users while fostering an inclusive, collaborative culture where diverse experiences and perspectives are celebrated. iM Responsible For Driving Measurable Results: Leading and inspiring a sales team to exceed revenue targets, develop their careers, and find meaning in their work. Developing Sales Talent: Mentoring and coaching Account Executives, conducting regular 1:1s to refine territory planning, prospecting strategies, and sales execution. Optimizing Pipeline Management: Ensuring accurate forecasting through visibility into key pipeline metrics and team performance. Expanding Market Opportunities: Overseeing indirect sales opportunities via partners, ensuring they have the resources to succeed with new logo leads. Collaborating Cross Functionally: Partnering with the Partner Eco System, Sales Operations, Business Development, Pre Sales, and other teams to capture untapped customer segments and drive alignment on go to market initiatives. Strategizing for Growth: Designing and executing future team growth strategies, including identifying when to expand headcount to scale operations effectively. Building Industry Expertise: Developing and executing go to market strategies and value propositions tailored to small and midsize legal customers, addressing their unique challenges. Fostering a High Performance Culture: Driving a culture of recognition, continuous learning, and accountability, ensuring that every team member thrives and delivers value to customers. iM Qualified Because I Have 5+ years of experience selling SaaS (preference in Legal Tech) solutions with a proven track record of exceeding sales targets. 5+ years of experience coaching, managing, and scaling New Business sales teams in high growth environments. Demonstrated success hiring, developing, and retaining top performing sales talent. Expertise in managing complex, multi stakeholder sales cycles, and delivering measurable results in competitive markets. Experience producing accurate forecasts and driving predictable pipeline performance. Proficiency with tools like Salesforce, LinkedIn Navigator, Clari, and Gong to monitor performance and optimize reporting. A data driven mindset with the ability to analyze metrics and improve sales strategies continuously. A passion for navigating high volume, fast paced sales environments while maintaining focus on customer success. Bonus Points If I Have Experience selling legal technology solutions or SaaS products to law firms and professional services firms. A deep understanding of the challenges faced by legal professionals, including compliance, security, and operational inefficiencies. Experience scaling sales teams and processes across EMEA in dynamic, high growth SaaS environments. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. Have flexible work hours that allow me to balance my 'me time' with my work commitments. Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events. Focus on impactful work, solving complex, real challenges utilising the latest technologies and protocols. Own my career path with our internal development framework. Ask us more about this! Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. Join an innovative, industry leading SaaS company that is continuing to grow & scale! iManage is supporting me by Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs. Providing Group life cover (including life insurance, income protection and critical illness protection). Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events Caring for my mental health and well being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. About iManage iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who love a challenge. People who are happiest when they're solving problems and collaborating with the industry's best and brightest. That's the iManage way. It's how we do things that might appear impossible. How we develop our employees' strengths and unlock their potential. How we find meaning in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apr 10, 2026
Full time
Being a Senior Sales Manager at iManage Means We offer a flexible working policy that supports the health and well being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work life balance. This role requires onsite attendance 1-2 days per week in our London office. You are a dynamic, results driven SaaS sales leader with a proven track record of building and scaling high performing teams. You have extensive experience managing sales teams focused on selling to the legal market segment. You thrive in high growth, fast paced environments, demonstrating exceptional ability to close deals, expand markets, and drive measurable revenue outcomes. You will lead the sales team responsible for our EMEA Corporate customers, operating in our fastest growing customer segment with a rich addressable market. With strong inbound lead flow (via Business Development and Marketing) and a thriving pipeline, you will capitalize on untapped opportunities to drive growth. You understand the complexities of selling to the legal market, the pace this segment demands, and the importance of pipeline visibility, accuracy, and predictability. You will work closely with the wider business to leverage and execute growth strategies with Marketing, Partners, Pre Sales, Customer Success, Professional Services, Product Management. At iManage, we believe our success is tied to the success of our customers. You will share this belief and lead with empathy, striving to understand and appreciate the unique needs of our end users while fostering an inclusive, collaborative culture where diverse experiences and perspectives are celebrated. iM Responsible For Driving Measurable Results: Leading and inspiring a sales team to exceed revenue targets, develop their careers, and find meaning in their work. Developing Sales Talent: Mentoring and coaching Account Executives, conducting regular 1:1s to refine territory planning, prospecting strategies, and sales execution. Optimizing Pipeline Management: Ensuring accurate forecasting through visibility into key pipeline metrics and team performance. Expanding Market Opportunities: Overseeing indirect sales opportunities via partners, ensuring they have the resources to succeed with new logo leads. Collaborating Cross Functionally: Partnering with the Partner Eco System, Sales Operations, Business Development, Pre Sales, and other teams to capture untapped customer segments and drive alignment on go to market initiatives. Strategizing for Growth: Designing and executing future team growth strategies, including identifying when to expand headcount to scale operations effectively. Building Industry Expertise: Developing and executing go to market strategies and value propositions tailored to small and midsize legal customers, addressing their unique challenges. Fostering a High Performance Culture: Driving a culture of recognition, continuous learning, and accountability, ensuring that every team member thrives and delivers value to customers. iM Qualified Because I Have 5+ years of experience selling SaaS (preference in Legal Tech) solutions with a proven track record of exceeding sales targets. 5+ years of experience coaching, managing, and scaling New Business sales teams in high growth environments. Demonstrated success hiring, developing, and retaining top performing sales talent. Expertise in managing complex, multi stakeholder sales cycles, and delivering measurable results in competitive markets. Experience producing accurate forecasts and driving predictable pipeline performance. Proficiency with tools like Salesforce, LinkedIn Navigator, Clari, and Gong to monitor performance and optimize reporting. A data driven mindset with the ability to analyze metrics and improve sales strategies continuously. A passion for navigating high volume, fast paced sales environments while maintaining focus on customer success. Bonus Points If I Have Experience selling legal technology solutions or SaaS products to law firms and professional services firms. A deep understanding of the challenges faced by legal professionals, including compliance, security, and operational inefficiencies. Experience scaling sales teams and processes across EMEA in dynamic, high growth SaaS environments. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. Have flexible work hours that allow me to balance my 'me time' with my work commitments. Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events. Focus on impactful work, solving complex, real challenges utilising the latest technologies and protocols. Own my career path with our internal development framework. Ask us more about this! Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. Join an innovative, industry leading SaaS company that is continuing to grow & scale! iManage is supporting me by Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs. Providing Group life cover (including life insurance, income protection and critical illness protection). Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events Caring for my mental health and well being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. About iManage iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who love a challenge. People who are happiest when they're solving problems and collaborating with the industry's best and brightest. That's the iManage way. It's how we do things that might appear impossible. How we develop our employees' strengths and unlock their potential. How we find meaning in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Product Cost Controller page is loaded Product Cost Controllerremote type: On-Sitelocations: Belfasttime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 29, 2026 (30+ days left to apply)job requisition id: RLocation: Belfast, United KingdomTogether we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Primary Purpose and key responsibilities of the Role: Thales is a leading force both in the UK and globally, operating in several markets - aerospace, transportation, defence, security and space.Integrated Airspace-protection Systems (IAS) operates primarily within the defence market delivering equipment & services, but also has a presence in the space market building satellite propulsion systems. The IAS business is predominantly based in Belfast and Templecombe. The product cost control team are based in the main manufacturing site in Castlereagh Belfast, however the successful candidate must be interchangeable with Belfast City Quays site and able to travel to other UK sites as required.Thales IAS UK is now searching for a talented leader to join the team as the Product Cost Controller. As such, you will be responsible for shaping and providing accurate finances across a portfolio of products. The role is broad and will be a challenging & rewarding opportunity where your contribution will have a real impact on the success of the business as a whole.As the Product Cost Controller, you will be central to the strategic financial leadership of product costing and budgeting, ensuring the product costs are accurately accounted for and optimally managed. You will lead a high-performing product account team, collaborate extensively across industry, programmes, finance, engineering functions, and embed financial rigor and innovation to drive programme profitability and compliance with SSRO and necessary commercial regulations. Main responsibilities: Spearhead the strategic management of product cost accounting frameworks aligned with Thales' objectives. Drive efficiency and enable value-added financial analytics by streamlining costing processes, enhancing reporting capabilities tailored for the IAS product portfolios. Lead & mentor the product accounting team, including Product Cost Specialists and Analysts, fostering technical excellence and awareness of defence sector financial compliance. Oversee the accurate delivery, analysis, and review of product Unit Product Costs (UPC) and monthly product cost portfolio accounts, ensuring financial integrity & rigour. Collaborate closely with cross-functional teams including Product Manager's, Project Managers, Industry Managers, and the wider IAS Finance function to support integrated business planning and programme cost management. Ensure timely preparation and rigorous validation of contract estimates, oversee Strategic Business Plans, Multi-Year Budgets, rolling forecasts completed by product cost specialists, providing critical input to support defence programme investment and risk assessment. Ensure visibility & compliance with SSRO (Single Source Regulations Office) reporting and related defence financial governance requirements, proactively identifying risks and implementing controls to safeguard programme integrity. Lead continual advancement in product costing methodologies and digital transformation initiatives by leveraging Oracle ERP, business intelligence portals, and bespoke defence financial reporting tools. Providing executive management with accurate and comprehensive financial information to guide effective policy making and financial strategizing. Ensure full adherence to UK GAAP, IFRS's, Chorus 2.0, MOD contracting standards, and internal control policies; escalate governance issues and financial risk concerns to senior finance leadership. Provide expert financial guidance to project controls and programme management teams to optimize defence project delivery and audit readiness. Champion improvements in data quality and accounting practices to enhance forecasting accuracy and strategic decision making. Act as a strategic financial business partner and trusted advisor to senior management, delivering insightful business cases and cost analyses that inform critical defence investment and operational decisions. Foster a culture of compliance, innovation, and continuous improvement within the finance team, aligned with Thales' commitment to excellence and learning company.Skills and ExperienceEssential You must be highly motivated, with a proven track record of shaping the direction of a manufacturing business. You must have excellent stakeholder management skills and the ability to build relationships with a variety of stakeholders across the business. Excellent attention to detail with the ability to prioritise and manage a varied workload to meet agreed deadlines You must have five years' relevant experience in a manufacturing environment, operating at a leadership level. You must have a strong knowledge of ERP systems (ideally Oracle), proven ability to transform & adapt effectively in a timely manner. You must be a fully qualified Accountant (e.g. via CIMA, ACA, ACCA, ICAI, etc.) or qualified by experience. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!
Apr 10, 2026
Full time
Product Cost Controller page is loaded Product Cost Controllerremote type: On-Sitelocations: Belfasttime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 29, 2026 (30+ days left to apply)job requisition id: RLocation: Belfast, United KingdomTogether we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Primary Purpose and key responsibilities of the Role: Thales is a leading force both in the UK and globally, operating in several markets - aerospace, transportation, defence, security and space.Integrated Airspace-protection Systems (IAS) operates primarily within the defence market delivering equipment & services, but also has a presence in the space market building satellite propulsion systems. The IAS business is predominantly based in Belfast and Templecombe. The product cost control team are based in the main manufacturing site in Castlereagh Belfast, however the successful candidate must be interchangeable with Belfast City Quays site and able to travel to other UK sites as required.Thales IAS UK is now searching for a talented leader to join the team as the Product Cost Controller. As such, you will be responsible for shaping and providing accurate finances across a portfolio of products. The role is broad and will be a challenging & rewarding opportunity where your contribution will have a real impact on the success of the business as a whole.As the Product Cost Controller, you will be central to the strategic financial leadership of product costing and budgeting, ensuring the product costs are accurately accounted for and optimally managed. You will lead a high-performing product account team, collaborate extensively across industry, programmes, finance, engineering functions, and embed financial rigor and innovation to drive programme profitability and compliance with SSRO and necessary commercial regulations. Main responsibilities: Spearhead the strategic management of product cost accounting frameworks aligned with Thales' objectives. Drive efficiency and enable value-added financial analytics by streamlining costing processes, enhancing reporting capabilities tailored for the IAS product portfolios. Lead & mentor the product accounting team, including Product Cost Specialists and Analysts, fostering technical excellence and awareness of defence sector financial compliance. Oversee the accurate delivery, analysis, and review of product Unit Product Costs (UPC) and monthly product cost portfolio accounts, ensuring financial integrity & rigour. Collaborate closely with cross-functional teams including Product Manager's, Project Managers, Industry Managers, and the wider IAS Finance function to support integrated business planning and programme cost management. Ensure timely preparation and rigorous validation of contract estimates, oversee Strategic Business Plans, Multi-Year Budgets, rolling forecasts completed by product cost specialists, providing critical input to support defence programme investment and risk assessment. Ensure visibility & compliance with SSRO (Single Source Regulations Office) reporting and related defence financial governance requirements, proactively identifying risks and implementing controls to safeguard programme integrity. Lead continual advancement in product costing methodologies and digital transformation initiatives by leveraging Oracle ERP, business intelligence portals, and bespoke defence financial reporting tools. Providing executive management with accurate and comprehensive financial information to guide effective policy making and financial strategizing. Ensure full adherence to UK GAAP, IFRS's, Chorus 2.0, MOD contracting standards, and internal control policies; escalate governance issues and financial risk concerns to senior finance leadership. Provide expert financial guidance to project controls and programme management teams to optimize defence project delivery and audit readiness. Champion improvements in data quality and accounting practices to enhance forecasting accuracy and strategic decision making. Act as a strategic financial business partner and trusted advisor to senior management, delivering insightful business cases and cost analyses that inform critical defence investment and operational decisions. Foster a culture of compliance, innovation, and continuous improvement within the finance team, aligned with Thales' commitment to excellence and learning company.Skills and ExperienceEssential You must be highly motivated, with a proven track record of shaping the direction of a manufacturing business. You must have excellent stakeholder management skills and the ability to build relationships with a variety of stakeholders across the business. Excellent attention to detail with the ability to prioritise and manage a varied workload to meet agreed deadlines You must have five years' relevant experience in a manufacturing environment, operating at a leadership level. You must have a strong knowledge of ERP systems (ideally Oracle), proven ability to transform & adapt effectively in a timely manner. You must be a fully qualified Accountant (e.g. via CIMA, ACA, ACCA, ICAI, etc.) or qualified by experience. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 10, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 10, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Apr 10, 2026
Full time
Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a Senior IT Service Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes including Major Incident, Problem, Change, and Service Transition setting clear standards, embedding best practice, and ensuring they are applied rigorously across the organisation. This is a pivotal role for an experienced service leader who can combine strategic oversight with operational credibility, shaping how IT services are governed, improved, and sustained. Success in this role looks like: Own and refine operational KPIs, SLAs and OLAs, ensuring they drive performance, efficiency, and customer satisfaction at scale. Act as senior escalation authority for all critical incidents, major problems, and high impact operational issues. Oversee the senior level governance of new services entering Operations, ensuring risk mitigation, scalability, and successful adoption. Direct high severity incident response, ensuring rapid stabilisation, transparent communication, and clear recovery plans. As the senior governance lead for Service Delivery, the role also provides strategic continuity by deputising for the Director of IT Service Delivery & Operations when required, ensuring leadership coverage, stability of decision making, and alignment to the wider organisational strategy in their absence. Own and drive the governance framework that ensures all IT Service Operations comply with UK & Ireland Data Protection, E Privacy, and Cyber Security standards. Proactively identify emerging operational risks, defining mitigation approaches, and embedding the controls, policies, and ways of working required to safeguard service integrity. What we're looking for: Proven experience as a Senior Manager in Service Management ITIL V4 Managing Professional or higher, with ITIL Master preferred Broad Technical & Business Awareness: Understanding of investment appraisal techniques, Dynamics AX/NAV, SQL, infrastructure, networking, and desktop environments, combined with strong internal business knowledge and external awareness of industry best practices and emerging technologies. Ability to lead complex incident, problem and change processes effectively Communications skills with demonstrated success in influencing stakeholders and fostering effective cross departmental teamwork Relationship building with ability to establish effective working relationship across the business What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!
Technology Delivery Lead Assoc Manager Role Location: London/Manchester Salary: Competitive (based on experience) Level: Accenture will be hiring at Assoc Manager level Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. As a team: Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture Technology powers our clients to achieve high performance. We combine business and industry insights with innovative technology to drive growth for our clients. We extend our technology and business capabilities through a powerful alliance ecosystem of market leaders and innovators to provide our clients the best specialised skills and tailored solutions. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across Health and Public Service clients in the UK. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Technology Project Manager, you will: Drive forward the delivery of high-quality work on-time and on-budget Manage the day to day delivery of high-quality technology transformation work, delivering solutions for our clients on-time and on-budget using a variety of delivery methodologies, including Scrum, Kanban and Waterfall Manage end to end technical delivery across the entire delivery lifecycle Provide functional and technical expertise to support design and implementation work Effectively manage all risk, assumptions, issues and dependencies Work closely with our clients to ensure there are no gaps in their expectation and our delivery assumptions and plans Develop and manage e2e delivery plans Use a variety of delivery methodologies, including Scrum, Kanban and Waterfall Manage multi-functional and geographically diverse teams running the end to end technical delivery across the entire lifecycle Develop and enhance relationships with clients to become a trusted delivery partner. Clearly communicate delivery approaches and decisions to others and take responsibility for ensuring projects are delivered successfully
Apr 10, 2026
Full time
Technology Delivery Lead Assoc Manager Role Location: London/Manchester Salary: Competitive (based on experience) Level: Accenture will be hiring at Assoc Manager level Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. As a team: Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture Technology powers our clients to achieve high performance. We combine business and industry insights with innovative technology to drive growth for our clients. We extend our technology and business capabilities through a powerful alliance ecosystem of market leaders and innovators to provide our clients the best specialised skills and tailored solutions. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across Health and Public Service clients in the UK. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Technology Project Manager, you will: Drive forward the delivery of high-quality work on-time and on-budget Manage the day to day delivery of high-quality technology transformation work, delivering solutions for our clients on-time and on-budget using a variety of delivery methodologies, including Scrum, Kanban and Waterfall Manage end to end technical delivery across the entire delivery lifecycle Provide functional and technical expertise to support design and implementation work Effectively manage all risk, assumptions, issues and dependencies Work closely with our clients to ensure there are no gaps in their expectation and our delivery assumptions and plans Develop and manage e2e delivery plans Use a variety of delivery methodologies, including Scrum, Kanban and Waterfall Manage multi-functional and geographically diverse teams running the end to end technical delivery across the entire lifecycle Develop and enhance relationships with clients to become a trusted delivery partner. Clearly communicate delivery approaches and decisions to others and take responsibility for ensuring projects are delivered successfully
Account Manager About Us: Our client is a tech company with people at heart. They focus on empowering people to create sustainable value through the clever use of technology. As a leading Microsoft partner in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, they have a proven track record of delivering transformational IT services click apply for full job details
Apr 10, 2026
Full time
Account Manager About Us: Our client is a tech company with people at heart. They focus on empowering people to create sustainable value through the clever use of technology. As a leading Microsoft partner in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, they have a proven track record of delivering transformational IT services click apply for full job details
SCP 22 £33,699 Hours Per Week: 36 hours Base Location: Guardsman Tony Downes House, Droylsden Assessment Date : W/C 25 th May 2026 About GMPF At Greater Manchester Pension Fund (GMPF), we are dedicated to securing the financial well-being of our 436,000 members. Every year, these members entrust us with their contributions, which we strategically invest to provide them with peace of mind for their retirement. In 2024 alone, we paid out over £880 million in benefits, fulfilling our promise to deliver financial security to our members. Our 180 pensions administration colleagues collaborate with over 700 employers, including local authorities across Greater Manchester, the National Probation Service, academy schools, and housing associations. Together, we calculate and deliver pension benefits with precision and care. Opportunity We're looking for a dedicated and customer focused individual to join our Customer Services team as a Customer Services Senior Officer. In this vital front-line role, you'll be the first point of contact for our members, while supporting your colleagues and Team Manager by handling escalations, coordinating rotas, and contributing to team projects. You'll play a key senior role in ensuring our members feel supported and informed, helping us maintain the high standards of service that our members rely on every day. Key Responsibilities Collaborate effectively: Working closely with your Team Manager to allocate duties and check the quality of the work being completed on team. Respond to member enquiries: Providing accurate, timely, and empathetic support to members contacting GMPF's helpline via phone and email. You'll help them navigate pension-related queries with confidence and clarity. Offer in person support: Representing GMPF at member surgeries and roadshows, delivering face-to-face guidance with professionalism and empathy. Contribute as a team player: Be on hand to support your colleagues with difficult calls and queries, looking for solutions to more challenging situations. Champion service excellence: Taking pride in delivering a high standard of customer care, identifying opportunities and feeding back ways to improve processes and enhancing the member experience. Grow with us: Whether you're early in your career or bringing experience from another sector, you'll be supported to develop your skills and grow within a team that values reliability, respect, and continuous improvement. Why Join GMPF? At GMPF, we value our employees and are proud to offer flexible hybrid working arrangements work from home or in our modern, open-plan offices in Droylsden, which feature on-site parking, excellent public transport links, and proximity to the M60. Hybrid flexibility is available after training and demonstration of role competency. Generous benefits package automatic enrolment into the Local Government Pension Scheme, offering comprehensive benefits and life cover. Excellent leave entitlement starting at 26 days annual leave, plus bank holidays and flexible working hours (flexitime). Training and career development access to ongoing learning and progression opportunities. Employee rewards and perks discounts on gym memberships, a cycle-to-work scheme, a car leasing scheme and various health and wellbeing offers. This role is employed by Tameside Council. Additional Information This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English. Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria. Our rewards and benefits package can be viewed here. If you have the ambition, expertise, and drive to excel in this role, we'd love to hear from you. For an informal discussion about the role, please contact Mark Flannagan, Customer Services Section Manager, on . Please read the attached recruitment guidance document or visit our website careers page for support with your application and interview. The application process will involve both an interview and a task. More details about this will be provided if your application is successful. Supporting Documents Customer services senior officer application notes Customer services senior officer job description and person specification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 10, 2026
Full time
SCP 22 £33,699 Hours Per Week: 36 hours Base Location: Guardsman Tony Downes House, Droylsden Assessment Date : W/C 25 th May 2026 About GMPF At Greater Manchester Pension Fund (GMPF), we are dedicated to securing the financial well-being of our 436,000 members. Every year, these members entrust us with their contributions, which we strategically invest to provide them with peace of mind for their retirement. In 2024 alone, we paid out over £880 million in benefits, fulfilling our promise to deliver financial security to our members. Our 180 pensions administration colleagues collaborate with over 700 employers, including local authorities across Greater Manchester, the National Probation Service, academy schools, and housing associations. Together, we calculate and deliver pension benefits with precision and care. Opportunity We're looking for a dedicated and customer focused individual to join our Customer Services team as a Customer Services Senior Officer. In this vital front-line role, you'll be the first point of contact for our members, while supporting your colleagues and Team Manager by handling escalations, coordinating rotas, and contributing to team projects. You'll play a key senior role in ensuring our members feel supported and informed, helping us maintain the high standards of service that our members rely on every day. Key Responsibilities Collaborate effectively: Working closely with your Team Manager to allocate duties and check the quality of the work being completed on team. Respond to member enquiries: Providing accurate, timely, and empathetic support to members contacting GMPF's helpline via phone and email. You'll help them navigate pension-related queries with confidence and clarity. Offer in person support: Representing GMPF at member surgeries and roadshows, delivering face-to-face guidance with professionalism and empathy. Contribute as a team player: Be on hand to support your colleagues with difficult calls and queries, looking for solutions to more challenging situations. Champion service excellence: Taking pride in delivering a high standard of customer care, identifying opportunities and feeding back ways to improve processes and enhancing the member experience. Grow with us: Whether you're early in your career or bringing experience from another sector, you'll be supported to develop your skills and grow within a team that values reliability, respect, and continuous improvement. Why Join GMPF? At GMPF, we value our employees and are proud to offer flexible hybrid working arrangements work from home or in our modern, open-plan offices in Droylsden, which feature on-site parking, excellent public transport links, and proximity to the M60. Hybrid flexibility is available after training and demonstration of role competency. Generous benefits package automatic enrolment into the Local Government Pension Scheme, offering comprehensive benefits and life cover. Excellent leave entitlement starting at 26 days annual leave, plus bank holidays and flexible working hours (flexitime). Training and career development access to ongoing learning and progression opportunities. Employee rewards and perks discounts on gym memberships, a cycle-to-work scheme, a car leasing scheme and various health and wellbeing offers. This role is employed by Tameside Council. Additional Information This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English. Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria. Our rewards and benefits package can be viewed here. If you have the ambition, expertise, and drive to excel in this role, we'd love to hear from you. For an informal discussion about the role, please contact Mark Flannagan, Customer Services Section Manager, on . Please read the attached recruitment guidance document or visit our website careers page for support with your application and interview. The application process will involve both an interview and a task. More details about this will be provided if your application is successful. Supporting Documents Customer services senior officer application notes Customer services senior officer job description and person specification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Event Manager - Events £37,000 -£48,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences / expos of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Apr 10, 2026
Full time
Event Manager - Events £37,000 -£48,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences / expos of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
