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We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).

Overview Who we are looking for State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. Why this role is important to us The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement the client servicing model working closely with Alpha Product and Global Delivery Engage directly with Alpha solutioning teams and clients to solution and implement the operational control framework Work with Alpha sales & Commercial team to create client awareness and generate revenues Oversee the day - to - day operations of the client servicing teams to ensure client SLA & KPI's are met Continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve how the support team monitor and triage issues These skills will help you succeed in this role: Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite. Demonstrate excellent motivational skills and lead by example in all areas. Support a culture of commitment, team work and productivity alongside diversity and work life balance. Must have experience in managing data in a Front, Middle and Back Office support Strong conceptual understanding of fixed income and derivative pricing models, as well as the various datasets informing these models (i.e swap/credit curves, volatilities, etc.) Prior experience directly supporting Investment professionals is a plus Experience partnering with senior Technology professionals in order to develop Product solutions which help improve the quality of Investment data Extensive experience with Financial Services data domains - Security Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc Intimate knowledge of Front Office workflows (Portfolio construction, Trading, Risk, Compliance) and the role that investment analytics plays in supporting these processes. Knowledge of industry performance and attributions platforms and the associated market data providers Education & Preferred Qualifications University degree in the field of computer science, data management or other financial services technical field CFA Qualifications 15+ years in data management, product and market data roles and responsibilities About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement

£60,000 to £70,000 per year, generous pension, 25 days holiday plus bank holidays Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 17/04/2026 About this job Head of IT Gloucester - Hybrid (2 days per week on site). This is a strategic role looking for a well rounded IT Manager with experience in IT operations (infrastructure, service desk, networking), software development and testing. You will be a key member of the leadership team and play an important role in the smooth running of the department and its operation. The tech stack is Microsoft focused and requires experience working in hybrid and cloud environments. Key responsibilities Managing cross functional IT department operations Infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor management, resource planning Continuous improvement of the IT department as a whole Infrastructure, network, cloud environment, business systems, and applications Budgets, forecasting and reporting of performance analytics Stakeholder communication Information security, cyber security, governance, risk and compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap Project management and delivery - oversee the SDLC and STLC Required skills and experience Cross functional senior strategic leadership Hands on experience in virtualisation, network administration, infrastructure, server maintenance Governance, risk and compliance, cyber security management RAID logs, ITIL, ITSM, SDLC, STLC, agile methodology Project management, performance reporting Desirable Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR102985 to be considered. If you are interested in this position please click 'apply'. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We can only respond to applicants whose skills & qualifications are suitable for this position.

Project Manager (Security - SC Cleared) Role: Permanent Salary: up to £60,000 Location: London (Hybrid - occasional onsite presence in Waterloo/Victoria) SC Clearance: Essential About the role We are supporting a large, complex public sector organisation through a period of organisational change and service transition click apply for full job details

Receptionist The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.We have part-time positions available for Receptionists Airedale Hospital.The Receptionist is responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the Local Care Direct team including health professionals and any external stakeholders.Hourly Rate: £12.71 in hours & £13.71 out of hours(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LYShifts Available across a 4 week rolling Rota:Monday 18:15-23.14 WeeklyTuesday 13:00-18:14 WeeklyTuesday 13:00-18:14 Weeks 3&4Tuesday 18:15-23:14 WeeklyWednesday 07:45-12:59 Weeks 2&3Wednesday 13:00-18:14 Weeks 1,3&4Wednesday 13:00-18:14 WeeklyWednesday 18:15-23:14 Weeks 2&4Wednesday 18:15-23:14 WeeklyThursday 07:45-12:59 Weeks 1&3Thursday 13:00-18:14 - Weeks 1&2Thursday 13:00-18:14 WeeklyThursday 18:15-23:14 WeeklyThursday 18:15-23:14 WeeklyFriday 13:00-18:14 WeeklyFriday 18:15-23:14 WeeklySaturday 13:00-18:14 WeeklySaturday 18:15-23:14 WeeklySunday 18.15-23:14 Week 2Sunday 18:15-23:14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.Our purpose is to care for people.Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.Benefits of working for Local Care Direct: Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24 / 7 environment Support available 24 / 7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose:The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders.KEY PRINCIPLES1. Receive patients and visitors to the centre in a professional and courteos manner.2. Book patients onto SystmOne on arrival and show them to the waiting area.3. Monitoring patient flow and taking action where there are non-attendees and cancellations.4. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate.5. Assisting patients who have communication difficulties whilst at the centre and accessing support when identified such as Language Line or facilities for the hard of hearing.6. To actively promote equality for all patients.7. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner.8. Maintain and re-order consumables for the reception and waiting areas.9. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment.10. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data.11. Ensuring that the Reception and Waiting area is kept clean and tidy at all times.12. Ensuring that consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines.13. Completion of Handover report and LCD PCC check list each session.14. Contributes and makes suggestions for improving service provision.15. Assisting other members of the team in any tasks believed to be appropriate to your capability.16. Demonstrates duties to new starters.17. Completion of LCD PCC check lists.18. Supporting A & E Departments where agreements are in place.19. Follows local and organisational policies and procedures within role.20. Working to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held).21. Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them.22. Knowledge of and adherence to standards as laid down by the Care Quality Commission.23. Act as ambassador for LCD at all times.24. Working flexibly to provide cover for colleagues when needed.25. Assisting in the implementation of any new measures deemed necessary by the Management or Executive.HEALTH, SAFETY & SECURITYTo report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures.Ensure compliance with Health and Safety at Work regulations.Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection.Ensure compliance with Infection, Prevention and Control guidelines.COMMUNICATIONS & RELATIONSHIPSTo ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes.To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas.To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post.PATIENT CARETo ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision.To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct.FINANCIAL RESOURCESTo ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved.CONFIDENTIALITYTo operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times.TRAININGTo complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained.INFECTION PREVENTION AND CONTROLHealthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this.SAFEGUARDINGIndividuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures .MANAGING SELFEnsure that all Driver health and licence checks are complied with.Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective.Ensure that mandatory training is up to date and participate in training as appropriate.Effectively utilise time management, organisational, co-ordination and if required - management skills.Identify own professional development needs through the Personal Development Review process (PDR).The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge Essential Fluent in English language. Good knowledge of Microsoft Office. Desirable Safeguarding. Conflict resolution strategies. Knowledge of SystmOne. Local Care Direct Services. . click apply for full job details

Receptionist - Airedale Hospital The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire. We have part time positions available for Receptionists Airedale Hospital. Hourly Rate: £12.71 in hours & £13.71 out of hours (In Hours = Monday to Friday 08:00 to 18:00 & Out of Hours = Monday to Friday 18:00 to 08:00 and all day Saturday Sunday) Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LY Shifts Available across a 4 week rolling Rota: Monday 18 14 Weekly Tuesday 13 14 Weekly Tuesday 13 14 Weeks 3&4 Tuesday 18 14 Weekly Wednesday 07 59 Weeks 2&3 Wednesday 13 14 Weeks 1,3&4 Wednesday 13 14 Weekly Wednesday 18 14 Weeks 2&4 Wednesday 18 14 Weekly Thursday 07 59 Weeks 1&3 Thursday 13 14 Weeks 1&2 Thursday 13 14 Weekly Thursday 18 14 Weekly Thursday 18 14 Weekly Friday 13 14 Weekly Friday 18 14 Weekly Saturday 13 14 Weekly Saturday 18 14 Weekly Sunday 18 14 Week 2 Sunday 18 14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together. Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients. Benefits of working for Local Care Direct Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24/7 environment Support available 24/7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose: The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. Key Principles Receive patients and visitors to the centre in a professional and courteous manner. Book patients onto SystmOne on arrival and show them to the waiting area. Monitor patient flow and take action where there are non attendees and cancellations. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate. Assist patients who have communication difficulties whilst at the centre and access support when identified such as Language Line or facilities for the hard of hearing. Actively promote equality for all patients. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner. Maintain and re-order consumables for the reception and waiting areas. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data. Ensure the Reception and Waiting area is kept clean and tidy at all times. Ensure consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines. Complete Handover report and LCD PCC check list each session. Contribute and make suggestions for improving service provision. Assist other members of the team in any tasks believed to be appropriate to your capability. Demonstrate duties to new starters. Complete LCD PCC check lists. Support A & E Departments where agreements are in place. Follow local and organisational policies and procedures within role. Work to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held). Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them. Knowledge of and adherence to standards as laid down by the Care Quality Commission. Act as ambassador for LCD at all times. Work flexibly to provide cover for colleagues when needed. Assist in the implementation of any new measures deemed necessary by the Management or Executive. Health, Safety & Security Report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations, Health and Safety legislation and company policy at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. Communications & Relationships Ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. Promote effective cross functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. Attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. Patient Care Ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. Ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. Financial Resources Ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved. Confidentiality Operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. Training Complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. Infection Prevention and Control Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. Safeguarding Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. Managing Self Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge (Essential) Fluent in English language. Good knowledge of Microsoft Office click apply for full job details

About Us Global Commissioning is a specialist consultancy delivering world-class Commissioning Agent, Management, MEP Validation, and Specialist Electrical Services to the global data centre industry. We support hyper-scale and colocation clients across EMEA, delivering compliant, high-performance commissioning solutions for mission-critical infrastructure. Operating within a Private Equity-backed environment, we place strong emphasis on governance, regulatory compliance, environmental responsibility, and scalable systems that support sustainable growth and investor confidence. Role Overview We are seeking a proactive and detail-oriented Compliance Manager to support and manage the organisation's compliance, governance, and assurance activities within a fast-paced, Private Equity-backed environment. This role will be responsible for maintaining and improving the company's compliance frameworks and integrated management systems, ensuring ongoing adherence to regulatory requirements, ISO standards, and client expectations. The Compliance Manager will work closely with senior leadership to ensure audit readiness, effective risk management, and consistent application of governance standards across all regions and projects. This role plays a key part in protecting the organisation's reputation, supporting operational excellence, and enabling sustainable growth. Key Responsibilities Compliance & Integrated Management Systems Maintain and support the organisation's integrated management systems across: Quality Environmental Management Business Continuity Information Security Ensure ongoing compliance with key standards: ISO 9001 ISO 14001 ISO 22301 ISO 27001 Support certification processes and always ensure audit readiness Assist in implementing scalable and proportionate compliance systems aligned with business growth Promote a culture of compliance, continuous improvement, and risk awareness Governance, Risk & Assurance Support the implementation and maintenance of governance and compliance frameworks Assist in planning and conducting internal audits across departments and regions Coordinate external audits, certification bodies, and client audits Monitor compliance risks and support mitigation planning Prepare reports and dashboards to provide visibility on compliance performance Sustainability & ESG Support ESG and sustainability initiatives across the organisation Assist in maintaining the Environmental Management System (ISO 14001) Contribute to ESG reporting, tracking, and improvement plans Manage and maintain external accreditations such as EcoVadis and Achilles Monitor relevant ESG regulations and support implementation of required controls Regulatory Compliance & Advisory Ensure adherence to relevant legislation, regulations, and internal policies Identify and escalation compliance and regulatory risks Support development of policies, procedures, and control measures Provide guidance to internal stakeholders on compliance-related matters Assist with due diligence, tenders, and client compliance requirements Education & Professional Qualifications Degree in Law, Compliance, Risk, Engineering, Environmental Management, Business, or similar (or equivalent experience) Professional certifications in compliance, audit, or risk (desirable)ISO Internal Auditor or Lead Auditor qualification (advantageous) Skills & Experience Experience in a compliance, risk, or governance role within a complex or growing organisation Familiarity with ISO standards and integrated management systems Understanding of audit processes and compliance frameworks Exposure to ESG or sustainability practices (desirable) Strong organisational skills with attention to detail Effective communicator with the ability to engage stakeholders at multiple levels Pragmatic and solutions-focused approach to compliance

Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. About the Role We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude. Key Responsibilities Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area. Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met. Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces. Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations. Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events. Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required. What We Are Looking For Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential. Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important. Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems. IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems. Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture. Attributes & Competencies Excellent verbal and written communication skills. Good numerical confidence for basic record keeping and ordering tasks. Ability to prioritise workload and remain calm under pressure. Flexible approach to hours when occasional early starts or late finishes are needed for events. Commitment to delivering a high standard of client service and maintaining confidentiality. Microsoft Office 365 suite essential.

Who are we Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Role Responsibilities Guest Check-In and Check-Out: Greet guests upon their arrival, process check-ins and check-outs efficiently, and ensure accurate documentation of guest information and payments. Reservation Management: Handle guest inquiries and make room reservations over the phone, through email, or in person. Update and maintain the reservation system, ensuring accuracy and timely communication. Front Desk Operations: Manage the front desk area, including answering telephone calls, responding to guest inquiries, and providing information about hotel facilities, services, and local attractions. Guest Services and Assistance: Provide exceptional customer service by addressing guest needs and requests promptly and courteously. Assist with luggage handling, arrange transportation, and provide directions or recommendations as needed. Billing and Payments: Process guest payments, handle cash transactions, and generate accurate bills and receipts. Ensure compliance with hotel policies and procedures related to billing and payments. Communication and Coordination: Maintain effective communication with other hotel departments to ensure smooth operations and guest satisfaction. Relay messages, coordinate guest requests, and provide assistance as required. Complaint Handling: Address guest complaints or concerns professionally and promptly, aiming to resolve issues and ensure guest satisfaction. Escalate unresolved matters to appropriate supervisors or managers when necessary. Safety and Security: Follow established procedures to ensure the safety and security of guests and the property. Monitor and report any suspicious activities or incidents to relevant personnel. Administrative Tasks: Perform various administrative duties, such as filing, record-keeping, and managing guest correspondence. Maintain cleanliness and organization at the front desk area. Knowledge of Hotel Services: Stay informed about the hotel's services, amenities, and promotions to provide accurate and up-to-date information to guests. Multitasking and Time Management: Handle multiple tasks simultaneously, prioritize effectively, and manage time efficiently in a fast-paced environment. Technology Proficiency: Utilize hotel property management systems, reservation systems, and other software applications to perform tasks, manage guest information, and generate reports. Key Requirements Communication Skills Teamwork Professionalism Attention to detail Customer Service IT Proficiency Benefits Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty

Days Maintenance Engineer Stretford Monday to Thursday - Days! £48,000 to £50,000+ Bonus, OT, Enhanced Pension, Healthcare, Perk Boxes A Market Leading Manufacturing company has an exciting opportunity for an experienced, Multi skilled maintenance engineer with experience in developing processes and implement new strategies to join their Engineering Team. This opportunity offers great security and stability in the current economic climate with progressive training and development throughout your career whilst being supported by a friendly and welcoming team. This business is a leading brand in their field, invests heavily back into the business' facilities, engineering and production capability. Role Description PPM, Reactive Maintenance on varied industrial machinery Electrical & Mechanical Breakdowns and Repairs Fault Finding on both Electrical and Mechanical issues Adhering to Health & Safety on site at all times Reporting into the Maintenance Manager PLC fault finding Extensive focus on continuous improvement projects, installations, machine improvements Be at the core of the engineering teams drive to implement new and improve processes Skills and Qualifications Time-Served Electrical Maintenance Engineering Experience HNC Qualified Industrial Engineering Background Fault finding, strong skills with hydraulics, pneumatics, bearings Proven improvement projects and continuous improvement skillset Proven experience and driven to work in a fast-paced environment Company Information As a business our client is a true market leader within their industry with a strong presence across the UK. With a secure portfolio of clients these roles provide a stable and secure opportunity in the present economic market. We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we can only respond to applicants whose skills and qualifications are suitable for this position.

Go back Oxford Terrace and Rawling Road Medical Group Medical Receptionist The closing date is 15 January 2026 Oxford Terrace and Rawling Road Medical Group is a busy General Practice based in Bensham, Gateshead. We operate across two sites and offer primary care services to over 17500 patients. We are recruiting for two positions: one full time position (37.5 hours per week, Monday to Friday, 10:30am to 6:30pm) and one part time position (25 hours per week, Monday to Friday, 1:30pm to 6:30pm The successful candidate will also work Saturday's AM on a rotational basis. The ideal candidate will be adaptable and be able to work as part of a team as well as on their own initiative. An understanding of the importance of effective administration services within this fast changing primary care environment, alongside a willingness to learn and develop in your role would make you an ideal candidate for this position. This position comes with full training and mentorship support, as well as chances to develop new skills as the General Practice working environment changes and new opportunities arise. Experience of General Practice or an NHS environment is desirable, alongside knowledge and experience of the EMIS Web System. Main duties of the job Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Develop the receptionist role as care navigator for the practice. Please see the attached job description for further details. About us Accountability & Quality We behave with candour in our dealings with staff, patients and partner organisations building trustworthy, open, transparent relationships that further our aim to provide excellent patient-centered, accessible services. We have a highly effective, safe and innovative organisation with a culture of continuous quality improvement, enabling learning and evidence based care to improve both the quality and range of services we offer. Staff & Patient Involvement We are a committed and inspired team striving to be the best at what we do. Working with patients we shape and continuously improve our services within the health and wellbeing system. Leading the WayOur involvement in teaching, research and integration with health and social care ensure that we are proactive and productive in planning and delivery. We show vision, ambition and courage to maximise our financial potential to commission and provide the best possible care for those we serve. Job responsibilities Reception Delivery of a high-quality standard customer care service at our front desk Receiving patients consulting with members of Practice team Taking requests/handing repeat prescriptions to patient and checking correct details Be able to cover all manner of reception tasks and duties Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting Process appointment requests from patients by telephone and in person Dealing with queries from patients and other health care professionals internally and externally Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions. Administration- Over both sites as/when required To have a thorough knowledge of all Practice procedures To work in accordance of written protocols Pulling/filing medical records for update Photocopy as requested Documents scanning, accurate and timely Provide administrative support as and when required Follow rota and apply initiative Computer Competent use of EMIS Web and other practice software Registrations of new patients - computer data entry and medical records Process patients change of address - computer data and medical records in accordance with practice boundary Process repeat prescription requests using EMIS web Share knowledge and promote new concepts to patients (Online registrations, EPS) Other Tasks Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm) Familiarise yourself with Business Continuity Plans Any other tasks allocated by managers Confidentiality: In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/ patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role Undertaking periodic infection control training (minimum annually) Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Actively participating in Time in Time Out events Completion of E-Learning during allocated study time Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time. Person Specification Knowledge Medical Terminology Computerised Medical Records Good knowledge of NHS legislation including Information Governance and Data Protection A detailed understanding of General Practice . click apply for full job details

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. We're currently looking for a Payments Team Administrator to join our team, based out of our Amersham office. This role is key to supporting the smooth day to day operation of the payments function, helping manage inbound enquiries, processing payments, and ensuring administrative tasks are handled efficiently. You'll play an important role in maintaining excellent service standards while supporting both customers and colleagues. Why you'll love this role This is a great opportunity for someone who enjoys working in a fast paced administrative environment where organisation, communication, and attention to detail are essential. You'll be part of a collaborative and supportive team, handling a variety of administrative and customer facing tasks while helping ensure payments and queries are processed accurately and efficiently. If you're someone who enjoys keeping things organised and delivering excellent service, this role will give you the chance to make a real impact. Key Responsibilities Sort and distribute inbound post in a timely manner. Manage the company 'info' mailbox, responding to or redirecting enquiries as appropriate. Take card payments over the telephone and ensure accurate processing. Handle inbound calls and route queries to the relevant account manager where required. Assist with inbound customer queries relating to payments and accounts. Support daily administrative tasks including embassy and ICON processes. Contact self pay patients to collect outstanding payments. Scan, shred, and file documentation in line with internal processes. Provide general administrative and ad hoc office support as required. Experience & Skills Good all round IT skills, including Microsoft Office. Experience working in a busy office or administrative environment. Strong organisational skills and the ability to manage multiple tasks. Excellent attention to detail and accuracy. Confident and professional telephone manner. Numerate and literate, with the ability to process information accurately. Positive, proactive attitude with a 'can do' approach. Professional, honest, and trustworthy. Flexible and willing to support the wider team. A desire to learn, develop, and progress. Why this role is unique Opportunity to work within a supportive and collaborative team environment. A varied role combining administration, customer service, and payments support. The chance to develop valuable skills within a growing global organisation. We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well being & Security Pension Contribution - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Electric Vehicle (EV) Scheme - A wide range of electric & hybrid vehicles. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.