162 jobs found

About Us Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing. The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better. KBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisation. About Kirklees Better Outcomes Partnership (KBOP) KBOP is a mission driven social enterprise working with a partnership of expert delivery organisation to provide strengths focused floating support to vulnerable people across Kirklees. Our innovative model and commitment to working with an asset-based approach, focusing on people's strengths and aspirations, means we enable people to secure accommodation and to give them the skills required to sustain these tenancies independently over time. To ensure long term independence we seek to understand individuals' goals, ambitions and aspirations and support pathways to employment, training and education. The project is a "Social outcomes partnership" focusing on impact and enabling people to achieve positive improvements in their lives relating to accommodation, education, employment and wellbeing. This model allows flexibility in how the service is delivered with a focus on personalisation and evolving the service delivery model over time to best enable the people we support. The role of KBOP is to drive continuous improvement across the service, set the strategy for the programme, and manage key stakeholder relationships, including with Kirklees Council, the service commissioner. About the role The Operational Lead plays a key role in ensuring the programme runs smoothly and delivers high-quality support for participants. You will work closely with delivery partners and wider community services to strengthen referral pathways, support effective programme delivery, and ensure learning and insights help the programme continually improve. You will be responsible for Quality Assurance, supporting partners to continuously grow and improve their delivery and the experience of the people we support. Acting as an enabler to overcome identified challenges in delivery through relational and solution focused problem solving and collaboration with teams and wider stakeholders. You will also support the Programme Director in monitoring impact, performance and achieving programme outcomes. This is a collaborative role that involves building strong partnerships, using data and insight to inform decisions, and ensuring participants' voices help shape how services are delivered. Key Responsibilities 1. Referral, Engagement & Onboarding Oversee and support the referral processes across delivery partners to ensure they are accessible, responsive and effective. Oversee and lead the KBOP Hub team, ensuring quick and effective responses, allocation and support are in place. Build and maintain positive relationships with referring agencies and stakeholders. Monitor referral pathways, identify challenges and work with partners to improve engagement and flow. Identify opportunities to widen referral routes and strengthen links with community organisations. 2. Operational Management & Service Improvement Provide operational guidance and support to delivery partners. Identify barriers to delivery and work collaboratively to develop practical and innovative solutions. Support a culture of continuous learning by undertaking Quality Assurance review, sharing insights, good practice and emerging opportunities. Help embed co-production, ensuring participants' voices and experiences shape programme design and delivery. 3. Stakeholder & Relationship Management Build strong working relationships with local authorities, delivery partners and community organisations. Represent the programme in external meetings, networks and partnership forums. Encourage collaboration across partners and promote shared learning and innovation. 4. Data, Impact Management & Reporting Support delivery teams to use case management and data systems effectively. Analyse and interpret programme data to monitor performance and inform decision-making. Work collaboratively with the Programme Analyst and Impact Manager to develop clear and meaningful reporting for internal and external stakeholders, including commissioners and governance groups, helping to identify trends, insights and opportunities that strengthen service delivery and outcomes. 5. Quality Assurance & Compliance Support quality assurance processes such as case audits, observations and learning reviews. Promote high standards of data integrity and ensure data protection requirements are met. Work with delivery partners and commissioners to ensure outcomes are accurately recorded and evidenced. 6. External Relations & Community Asset Development Support the development of strong local networks and service pathways. Identify community assets and resources that can strengthen support for participants. Coordinate training, learning opportunities and shared development across delivery partners where needed. Skills, Knowledge & Experience We recognise that relevant skills and knowledge can come from many different routes, including employment, volunteering, community activity, education or lived experience. We actively welcome applications from people whose backgrounds reflect the communities we work with. Essential We are particularly interested in people who can demonstrate: • Commitment to person-centred, strengths-based and inclusive approaches • Knowledge or understanding of housing insecurity, homelessness prevention, or the barriers people can face in accessing stable housing (this may come from professional experience, community involvement, or lived experience) • Ability to build positive and collaborative relationships with a wide range of partners and stakeholders • Strong communication skills, with the ability to present information clearly in writing and verbally • Confidence working with information or data to monitor progress, identify trends and support improvement • Ability to organise and prioritise work, managing multiple tasks in a dynamic environment • A proactive and solution-focused mindset, with the ability to identify challenges and work with others to find practical solutions • Experience contributing to the delivery or coordination of services, programmes or projects (this could come from a range of sectors including community, social care, housing, education or wellbeing) Desirable It would be helpful, but not essential, if you also have: • Experience supporting partnership working across multiple organisations • Experience using case management or data systems • Experience of quality assurance, programme performance monitoring, or service improvement • Coaching, mentoring or facilitation skills • Ability to travel within the programme geography if required to meet with Delivery Partners (We are happy to discuss flexible ways this requirement can be met.) If you feel you could bring valuable skills, insight or lived experience to this role but are unsure whether you meet every part of the criteria, we would still encourage you to apply. Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times. Data Protection Commitment As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly . click apply for full job details

Senior Financial Statement Analyst London, UK Competitive Pay Start Date: ASAP Are you an analytically minded finance professional with a strong understanding of company filings and financial reporting? We are looking for a Senior Financial Statement Analyst to act as a qualitative sparring partner within a global quantitative financial-analysis environment. This is an opportunity to apply your knowledge of financial statements, accounting principles and industry-specific KPIs to ensure financial analysis remains accurate, consistent and comparable across companies, industries and jurisdictions. The Senior Financial Statement Analyst Role As Senior Financial Statement Analyst, you will review company filings in detail - including primary statements and notes - to validate and improve the KPI definitions used across a global financial-analysis database. You will work with financial information prepared under different reporting frameworks, including US GAAP and IFRS, applying qualitative judgement to ensure that analysis remains accurate and comparable across industries and jurisdictions. A key part of the role will involve translating complex accounting and financial-reporting logic into clear definitions and formulas that can be implemented within a customised system and automated at scale. Key Responsibilities Validating existing KPI definitions against real company filings and identifying precisely where a definition holds or breaks for a particular industry or company. Reading company filings end to end, including MD&A, segment notes, contingencies, related-party disclosures and subsequent events - not just the primary statements. Reconstructing non-GAAP reconciliations against the underlying GAAP figures and flagging where management adjustments are no longer reasonable. Understanding and working within existing KPI definitions across industries, including measures such as RevPAR, ARPU/churn, combined ratio, EBITDAR coverage and same-store sales. Identifying where KPI definitions drift from industry norms or a specific filing. Translating KPI definitions for technical teams, communicating the underlying accounting logic precisely enough for implementation as the correct formula within a customised standard system. Assessing cross-industry comparability, accounting for factors such as capital intensity, lease treatment under ASC 842 and IFRS 16, and revenue-recognition timing. Tracing footnote-level detail, including goodwill impairment testing, off-balance-sheet arrangements and pension assumptions, through to the numbers that matter. Writing findings clearly enough for non-specialists to understand and act upon. Maintaining the same qualitative rigour when analytical frameworks are applied quantitatively across large numbers of companies. Performing the role in compliance with the organisation's quality and security objectives, policies and procedures. About You We are looking for someone with at least two years of experience in areas such as equity research, credit analysis, forensic accounting or audit, with sustained hands-on experience reviewing company filings. You will have a general working understanding of accounting principles and financial-reporting frameworks used worldwide and be able to read and reason about filings regardless of the standards under which they have been prepared. You will also have: Proven experience of reading company filings at notes level and the ability to identify a specific disclosure that has changed an analytical conclusion. The ability to build a KPI from source data and defend the definition line by line. An understanding of industry-specific KPI conventions and when a cross-industry comparison is valid. Sharp, evidence-based analytical judgement and the confidence to make a defensible analytical call rather than simply relying on a vendor number. Excellent communication skills, with the ability to explain what a number says, what the notes do not say and why it matters to a non-specialist. A rigorous and consistent approach to applying qualitative judgement at scale. Working fluency in English and comfort working with filings from non-English-speaking jurisdictions. Desirable Experience A CFA, CPA or equivalent professional qualification. Experience reviewing filings across multiple jurisdictions, including the US, EU, UK and APAC. Sector specialism, such as insurance, REITs or banking, alongside broader general coverage. Deep fluency in US GAAP and IFRS, including areas where they diverge, such as leases, revenue recognition and impairment. Experience feeding or auditing an automated financial-data pipeline and understanding where automated extraction can break down. Experience reconstructing non-GAAP reconciliations. The confidence to constructively challenge existing definitions, with a genuine sparring-partner mindset. What We're Looking For This role would suit someone who enjoys getting beneath the surface of financial statements and is comfortable questioning assumptions, analysing disclosures and making evidence-based judgements. You will combine strong technical and analytical skills with the ability to communicate complex financial concepts clearly. Most importantly, you will be comfortable acting as a constructive challenger - ensuring that financial data and KPI definitions are not simply accepted at face value, but are properly tested against the underlying reality of company reporting. If you have a strong background in financial statement analysis and enjoy applying detailed qualitative judgement to complex financial data, we'd love to hear from you.

AI & Automation Analyst Hybrid Working - 2 days per week in London Paying between £, depending on experience Our client is a growing Managed Services Provider investing heavily in AI, automation and business transformation. They are seeking an ambitious AI & Automation Analyst to join their team and play a key role in developing innovative solutions that drive operational efficiency, improve service delivery and create measurable business value. This is an excellent opportunity for a graduate or junior technology professional looking to build a career in AI, automation, data analytics and systems integration within a supportive, forward-thinking environment. Key responsibilities include: Developing and enhancing internal AI and automation tools Building and maintaining automation scripts across business-critical platforms Creating integrations between systems using APIs and automation technologies Analysing, cleansing and reconciling data from multiple sources Developing dashboards and reports to support operational and commercial decision-making Identifying opportunities to improve business processes through AI and automation Working with technologies including Microsoft Copilot, Copilot Studio, Claude and Microsoft Foundry Supporting the end-to-end delivery of AI and automation projects Producing and maintaining clear technical documentation Measuring and reporting on the business benefits delivered by automation initiatives Requirements Degree in Computer Science, Data, AI, Business Systems or a related discipline, or equivalent commercial experience Strong analytical and problem-solving abilities Good working knowledge of Microsoft 365 Experience with Python and/or PowerShell Exposure to data analysis and reporting Experience using Power BI Understanding of APIs, integrations and automation concepts Strong communication skills with both technical and non-technical stakeholders Excellent attention to detail and documentation skills Genuine enthusiasm for AI, automation and emerging technologies Desirable Skills Exposure to N-able, ConnectWise or Halo Knowledge of Azure, Microsoft Graph and the Power Platform Experience with Microsoft Copilot, Copilot Studio or other AI technologies Understanding of REST APIs and JSON Awareness of data security and governance best practices Previous experience within an MSP or IT services environment Experience building automation workflows or AI-powered solutions Hybrid Working - 2 days per week in London Paying between £, depending on experience Must be eligible to work in the UK.

Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel (opens in a new window to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from people from all backgrounds with the experience and skills needed to perform this role. Job description Are you interested in data and how it is used to improve customer experience and protect against fraud? Perhaps you are already a Data Analyst looking for your next opportunity, or are keen to develop your analytical, technical and customer support skills within one of HMRC's strategic data platforms. The Customer Insights Platform Experience (CIP-X) team provides a range of data and analytics products that enable colleagues across HMRC to analyse customer interactions, understand user behaviour, and make data-driven decisions that improve services and outcomes. Our tools include Digital Persona, Superset, Splunk and Google Analytics. As a Data Analyst - CIP-X Tier 1, you will join a team of user support specialists on the front line of service delivery, helping customers access, understand and make effective use of our analytics products and services. You will provide technical support, troubleshoot issues, manage user access and service requests, support onboarding activities, assist users with search query creation, and collaborate with engineering and product teams to resolve incidents and improve user experience. The role requires strong communication, collaboration and problem-solving skills, alongside a passion for customer service, continuous learning and attention to detail. Working in an Agile environment, you will adapt to changing priorities while helping the team deliver high-quality support and maximise the value users gain from the CIP-X platform. We will provide you with the tools, support and opportunities to develop your technical, analytical and customer engagement skills. This is an exciting opportunity to contribute to the future of data sharing and customer experience across government. Person specification To be successful in the role you will: Work alongside other Data Analysts to resolve issues and requests for support from users of CIP's portfolio of data products. Set up new user accounts for applications such as Superset and Splunk. Coach users in search creation. Ensure essential appropriate security clearance is implemented. Act as the first point of contact for support requests relating to CIP products and services, delivering a professional and customer-focused experience. Support the CIP Experience Product Owner in delivering the product roadmap by providing user insights, identifying recurring support themes, and helping shape improvements that enhance the overall customer and user experience. Work alongside Data Analysts, Product Managers, Engineers and Platform teams to resolve user issues and service requests. Manage and prioritise support tickets, email enquiries and team backlogs to ensure timely and effective resolution of incidents and requests. Troubleshoot technical issues, investigate reported errors and identify appropriate solutions or escalation routes. Support users in creating and refining searches and queries across CIP analytical tools, enabling them to gain maximum value from available data. Set up and administer user accounts, permissions and access controls in line with security, governance and compliance requirements. Support onboarding activities for new users, ensuring they have the appropriate access, guidance and understanding of CIP-X services. Produce and maintain user guidance, knowledge articles, FAQs and support documentation using platforms such as Confluence and SharePoint. Communicate service updates, planned maintenance, known issues and key messages to user communities through established communication channels and distribution lists. Collaborate across multiple teams to coordinate support activities and ensure users receive the appropriate level of assistance. Monitor recurring issues and trends, escalating where appropriate and contributing to service improvement initiatives. Work within Agile delivery teams, adapting to changing priorities and supporting the delivery of collective outcomes. Build and maintain strong working relationships with stakeholders and users across HMRC. Demonstrate excellent attention to detail when managing user requests, maintaining records and communicating updates. Continuously develop your technical knowledge, data analysis capabilities and understanding of CIP-X products and services to better support our users. Essential Criteria Experience providing customer support, service desk, technical support or user administration services within a digital, data, technical or analytical environment. Experience managing and prioritising competing workloads, support requests, incidents or service tickets to meet agreed deadlines and customer expectations. Experience troubleshooting issues, investigating problems and identifying appropriate solutions or escalation routes. Experience communicating effectively with a range of stakeholders, including explaining technical or complex information in a clear and accessible way. Experience working collaboratively with multidisciplinary teams to deliver successful customer, user or business outcomes. Experience administering user accounts, permissions or access controls in line with security, governance or compliance requirements. Experience producing and maintaining accurate documentation, knowledge articles, user guidance or operational records. Experience using data, analytics, search technologies or digital tools to support users, investigate issues or improve services. Experience using, or a basic understanding of, SQL, search query development or other data querying techniques to investigate issues, analyse information or support users. Demonstrable organisational skills and attention to detail when managing requests, records and customer communications. Desirable Criteria Experience using analytical and data platforms such as Splunk, Superset, Google Analytics, Digital Persona or similar tools. Experience working in Agile delivery environments. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Working Together Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know . click apply for full job details

Job Title: Asbestos Surveyor / Analyst Location: Birmingham Penguin Recruitment is delighted to be supporting a well-established UKAS-accredited asbestos consultancy in their search for an experienced Asbestos Surveyor / Analyst to join their team in Birmingham. This is an excellent opportunity for a dual-qualified professional to join a growing consultancy with a strong reputation for delivering high-quality asbestos services across the Midlands. Working across commercial, industrial, and public sector sites, you'll benefit from a varied workload, excellent job security, and genuine long-term career progression within a supportive and well-managed environment. THE ROLE As an Asbestos Surveyor / Analyst, you will carry out a balanced mix of surveying and analytical duties across a range of client sites throughout Birmingham and the wider Midlands. Working as part of an experienced team, you will be responsible for delivering high-quality asbestos services while ensuring full compliance with current legislation and industry standards. KEY RESPONSIBILITIES Carrying out Management and Refurbishment & Demolition (R&D) asbestos surveys Undertaking air monitoring, including 4-stage clearances and reoccupation certification Conducting bulk sampling and ensuring compliance with company procedures Producing accurate reports in accordance with HSG264 and HSG248 guidance Managing workloads across multiple client sites Liaising with clients, contractors, and internal teams Maintaining high standards of health & safety and quality assurance WHAT WE'RE LOOKING FOR BOHS P402, P403 and P404 qualifications (essential) Full UK driving licence Previous experience working in a dual Surveyor / Analyst role Strong understanding of asbestos legislation and industry compliance requirements Professional, organised, and reliable approach to work Excellent communication and client-facing skills WHAT'S ON OFFER £35,000 - £40,000 salary (depending on experience) Company vehicle or car allowance 22-25 days annual leave plus bank holidays Company pension scheme Ongoing training and professional development Overtime opportunities available Stable, long-term workload Supportive management team and excellent career progression opportunities If you are interested in this role, contact Joel Bland on or email

Service Designer Position Description At CGI, we help UK Government organisations design and deliver digital services that are accessible, effective, and centred around real user needs. As a Service Designer, you'll play a key role in shaping end-to-end public services that improve outcomes for citizens while supporting policy and operational goals. Working within multidisciplinary teams, you'll map complex service landscapes, identify opportunities for improvement, and design seamless experiences across digital and offline channels. This is an opportunity to influence large-scale transformation programmes, apply strategic thinking to meaningful challenges, and contribute to innovative services that deliver measurable impact across the public sector. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will design and improve end-to-end government services that help users achieve their goals efficiently while ensuring services align with policy intent, operational needs, and Government Service Standards. You'll work closely with user researchers, interaction designers, business analysts, architects, and stakeholders to map service journeys, identify pain points, and create service designs that deliver measurable improvements for users and government organisations alike. You'll take ownership of service design activities across the delivery lifecycle, from discovery through to optimisation, applying evidence-based design approaches and strategic thinking to solve complex service challenges. Working collaboratively within multidisciplinary teams, you'll advocate for user-centred design, contribute to continuous improvement initiatives, and help shape inclusive, accessible services that work for all users. Key responsibilities: • Design & Develop end-to-end service journeys across digital and offline channels • Create & Maintain service blueprints, flow maps, and interaction models • Identify & Address pain points, constraints, and service improvement opportunities • Collaborate & Influence multidisciplinary teams, stakeholders, and technical specialists • Support & Represent service design during Government Service Standard and accessibility assessments • Apply & Champion Government Design Manual guidance, standards, and accessibility principles • Analyse & Translate user research insights into actionable service improvements • Work & Align with architects and technical teams to ensure feasible, user-centred service solutions • Drive & Support continuous service improvement using evidence, feedback, and data insights Required qualifications to be successful in this role To succeed in this role, you should have strong experience designing end-to-end services within government or highly regulated environments, alongside a solid understanding of UK Government Digital Service standards and user-centred design practices. You'll be confident working across multidisciplinary teams, communicating with both technical and non-technical stakeholders, and translating complex requirements into practical service solutions that improve user outcomes. Essential qualifications and experience: • Proven experience in Service Design within government or public sector digital services • Strong understanding of Government Service Standards and GOV.UK design principles • Experience creating service blueprints, journey maps, and interaction flows • Ability to identify service pain points, constraints, and improvement opportunities • Experience collaborating within agile multidisciplinary delivery teams • Strong stakeholder engagement, facilitation, and communication skills • Knowledge of accessibility principles and inclusive service design approaches • Ability to use evidence, user research, and data insights to shape service decisions • Experience working with technical teams and solution architects to align service and technical designs • Understanding of assisted digital needs and inclusive public service delivery • Experience working with low code / no code products like Salesforce, Pega, Microsoft power platforms would be desirable • Practical experience using AI tools that improve service delivery, applying judgement about their appropriate use in user-centred, accessible and evidence-led public services is also highly desirable. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training's Cyber Security Career Programme, you'll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2995, or, £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

HCLTech is seeking a Security Analyst in Birmingham with a strong background in vulnerability response and governance. You will lead remediation efforts, drive platform security and work across engineering, operations and stakeholders to ensure audit readiness. The role requires 9+ years of experience and expertise in CVSS, NIST, DORA, ISO 27001 and cyber defence, with a focus on automation and process improvement.

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training's Cyber Security Career Programme, you'll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2995, or, £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training's Cyber Security Career Programme, you'll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2995, or, £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

AI Transformation Engineer We're looking for a hands-on AI Transformation Engineer to help redesign how a growing organisation operates using AI, automation, data and modern technology. This isn't a traditional Business Analyst, Consultancy or internal IT role. You'll embed directly with teams across Finance, People, Sales, Customer and Operations, understand how work really gets done, identify friction and then design and build better ways of working. You'll own problems end-to-end: Discover, Design, Build, Deploy, Measure, Scale What you'll be doing Identify inefficient processes, bottlenecks and opportunities for transformation. Understand how data, systems, people and processes connect across the organisation. Design and build AI-enabled solutions including agents, copilots, automated workflows, dashboards, integration's and internal applications. Prototype quickly and turn successful ideas into production-ready solutions. Integrate existing SaaS and enterprise platforms using APIs and modern data approaches. Redesign processes rather than simply automating what already exists. Work closely with operational teams and senior leadership to drive adoption. Measure tangible impact including efficiency, speed, accuracy, cost reduction and improved decision-making. Build reusable solutions, documentation and operating standards that can scale across the business. What we're looking for You'll combine technical engineering capability with strong commercial and operational understanding. Ideally you'll bring: Experience designing or building production technology solutions. Strong knowledge of data modelling, APIs and integrations. Experience working across SaaS and enterprise platforms. Exposure to AI, LLMs, AI agents or intelligent automation. Coding capability alongside experience with low-code/no-code technologies. Understanding of security, permissions, governance and production reliability. Experience improving business processes across areas such as Finance, Revenue Operations, Customer Operations, People or enterprise systems. The ability to take an ambiguous business problem and turn it into a practical technology solution. Strong communication skills with the ability to work from frontline users through to executive leadership. The opportunity This is an opportunity to sit at the intersection of AI, engineering and business transformation. You won't simply advise on transformation, you'll build it.

GC166: Pay, Rewards and Benefit Manager Location: Reading - 2 to 3 days per week in the office Salary: £50 - £70 per hour IR35: Working Hours: 2 to 3 days per week in the office Contract Length: 12-months Security Clearance: SC clearance would be preferable but the client would accept SC clearance that has lapsed within the last 12 months Overview: The successful candidate will be responsible for delivering the compensation components of the reward strategy, including overseeing the provision of a mobility service. It will also manage the operational delivery of compensation, including pay, allowance and incentive structures and communications. This role will include direct line management of a mobility enablement position and task management of up to two analysts or coordinators to support effective delivery. Key Accountabilities: Reporting to the Head of Reward: Maintaining all compensation frameworks, including base pay, allowances, and incentives. Monitoring and evaluating the effectiveness of compensation programmes, with recommendations based on business input, professional insight, and data. Ensuring the delivery of a domestic and international mobility service that supports business needs whilst remaining appropriately competitive and benchmarked with other public sector defence bodies. Conducting regular benchmarking and market analysis to ensure competitive compensation offerings. Collaborating with HR and management to ensure compensation programmes are well-communicated and understood. Ensuring compliance with relevant laws, regulations, and any delegated authority or pay freedoms granted by the government. Meeting all internal and external audit requirements related to compensation. Providing expert advice and support to managers on compensation-related matters. Managing the annual pay review process and staff incentive distribution. The successful deployment of employees to overseas or domestic locations as required by the business. Offering professional guidance, leadership, and direction to reward professionals assigned to or reporting within this area. Monitor and evaluate the effectiveness of compensation programmes and make recommendations for change based upon business input, professional insight, knowledge and data. Key Responsibilities: Maintain and communicate pay ranges, allowances, and variable pay arrangements. Through a Mobility Enablement role, ensuring the communication and maintenance of a mobility framework, policy and process. Produce statutory reports, including gender pay gap analysis, with compensation insights and commentary. Advise on pay agreements across the business, acting as a subject matter expert and supporting the Industrial Relations lead in Trade Union discussions or negotiations. Generate and provide compensation-related data, including key performance indicators. Liaise with HR to ensure effective and compliant compensation uploads into payroll, offering oversight and guidance. Act as the focal point for all compensation-related internal and external audits, conducting internal checks and monitoring to proactively resolve issues. Line manage reward professionals providing professional development and holding to account for delivery. Provide professional guidance and share knowledge with reward colleagues.

Location Birmingham, Bristol, Manchester, Nottingham, Swindon About the job Job summary The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smarter Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation Key Responsibilities Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and well-being and aim to create a sense of belonging in a workplace where everyone feels valued.The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. Essential criteria: Extensive hands-on experience in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs) Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent Desirable criteria: Master's degree preferred Microsoft 365 Certified PMP or PRINCE2 Certification Familiarity with SFIA Framework is a plus

World Class Defence Organisation is currently looking to recruit a Senior Business Analyst subcontractor on an initial 2 year contract. Please note: Previous experience working within the Defence or Aerospace industry is essential for this position. Rate: £90.00 per hour Overtime Rate: Hours worked over 37 hours per week will be calculated at 'time and a quarter' Location: Stevenage, Bolton or Bristol (depending on your preference) Hybrid / Remote working: 2 days per week onsite and the rest working from home Contract: 37 Hours per week Duration: 2 Years (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) Senior Business Analyst Job Description: The Future Combat Air System (FCAS) is one of the largest, most exciting and challenging programmes within Defence - to design and deliver a Future Combat Air Programme for the RAF in record time. The key cornerstone of FCAS is the Global Combat Air Programme (GCAP), which sees the UK working with our international partners Italy and Japan, to deliver a future combat air platform. FCAS and GCAP presents a unique opportunity to influence the design of the system to consider the integration and employment of effects rather than just integrate effectors to an existing platform. The FCAS portfolio consists of a number of different projects and contracts looking at different areas within Combat Air. The company is involved in a number of these projects including the TEMPEST project, where some novel technologies are being explored, the main UK FCAS Acquisition Programme, as well as the Global Combat Air Programme (GCAP). We are seeking a Senior experienced Business Analyst to support business analysis activities across the FCAS and GCAP programmes. You will translate operational needs from the outlined contract into clear requirements, support internal Delivery teams across multiple stakeholders, and ensure solutions align with mission, safety, security and regulatory expectations. You will work as part of the Programme Enablers team and closely with Engineering, Software, procurement, DEX, Programme and Project Leadership to shape and maintain requirements throughout the lifecycle of each FCAS and GCAP Programme. This role would be the perfect fit for an experienced Senior Business Analyst or Change Manager, someone who is used to working at pace and often in ambiguous situations. We are looking for someone who can hit the ground running and quickly build relationships both internally and externally. A perfect role for someone who is keen to apply their skills and broaden their experiences in an exciting role. Day to Day Responsibilities: Requirements and Stakeholder Alignment - Analyse, document and validate business needs across internal stakeholders and external stakeholders in programme working groups as and when required Lead Stakeholder workshops and support in requirement reviews to resolve conflicts and secure sign off of key deliverable artefacts into the customer. Lead in requirements managements establish traceability and governance across a complex multi stakeholder environment Produce Operating Models in conjunction with internal stakeholders identifying business and operational changes Support to be provided to a FCAS AI Defence Strategy Drive continuous improvement into the ways of working across all FCAS and GCAP personnel on the programme. Experience in RACI and DACI delegation to Stakeholders through specification document creation. Produce user stories, functional and non-functional requirements with acceptance criteria Chair alignment sessions between operational priorities and system capabilities. Business Process & Operational Analysis Map current 'As -is' and future 'To-be' processes, identifying gaps, risks and improvement opportunities Support in defining operational concepts and usage scenarios for Digital working environments Solution Assessment and Delivery Support Support solution design by reviewing system behaviours, interfaces and data flows for feasibility Work with engineers and architect to ensure requirements are implementable and testable Create and maintain traceability from FCAS Objectives - Capabilities - requirements - design/test artefacts Compliance, Risk and Assurance Support the PMO community in capturing risk and mitigations plans across the FCAS and GCAP programmes. Documentation & Governance Produce Business requirements documents Decision Logs Support Impact Assessment from various Secure Programme management documentation Communication and Leadership Communicate complex analysis outcomes clearly to both technical and non-technical stakeholders. Create effective working relationships across multi-disciplinary teams Essential Skillset/experience: 5+ Years' experience of Business Analysis, Change and Transformation Experience of working within a Defence or Aerospace environment Experience of shaping complex multi-national programmes and working alongside international colleagues. Ability to understand strategy and define clear Activities and deliverable outputs from a clear but ambiguous customer strategy Experience developing interoperability roadmaps between Stakeholders would advantageous. Experience working in an agile environment using Agile methodology Excellent stakeholder management and facilitation skills, including experience organising workshops and decision forums Strong analytical and problem-solving ability Stakeholder empathy and ability to influence outcomes Desired Skillset/experience: Experience in using Sharpcloud would be desirable Italian or Japanese speaking would be advantageous Familiarity with defence standards i.e. DEFSTANS, DEFCONS Knowledge of Model Based Systems Engineering Tools DOORS experience for requirements management

Adword Commercial Digital Business Analyst Location: Maidenhead (Hybrid 3- 4 days a week onsite) Contract Duration: 12 months Job description: Our client is looking for candidate from Healthcare, Pharmaceutical or Medical industries Primary Objective of Position The Commercial Digital Business Analyst is responsible for: Supporting the Commercial team in deep analysis of new Commercial initiatives and opportunities, including but not limited to opportunities surfaced from the Innovation Team and wider workforce. Using analytical skills to deeply understand current business processes, identify bottlenecks and triage potential solutions to drive commercial excellence. Produce 'as-is' and proposed 'to-be' process maps, data flow diagrams and documentation for systems and solutions. Using approved Client tools to build, configure and maintain compliant digital solutions or components to enhance Commercial and wider business functions. Liaising with Client teams and 3rd party suppliers regarding commercial projects and initiatives in order to provide guidance, training and appropriate signposting. Providing remote demonstrations of new Commercial initiatives (software, platforms or processes) to Client teams to explain, educate and adopt. Support the Senior Specialist Commercial Digital Solutions in maintaining appropriate Software Development Lifecycle and associated documentation. Liaising with appropriate EMEA personnel to support execution on Commercial and data privacy driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher education to degree level or equivalent. Minimum IT education requirements are necessary so that the individual can manage the complexity and scope of the role. Project management skills. Skilled in using M365 suite of tools including Power BI, SharePoint, Power Apps and Power Automate. Ability to upskill rapidly in emerging M365 tools and best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about working in the Healthcare industry then this is an exciting opportunity for you. Please apply with a copy of your CV or send it to and let's start the conversation! Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Senior Azure Developer Competitive Salary + Excellent Benefits Permanent Hybrid We're looking for an experienced Azure Developer to join a growing data team, designing and delivering scalable cloud-based data integration and analytics solutions. Key Responsibilities Design, develop, and maintain Azure-based data integration solutions. Build and support ETL processes, data pipelines, and application interfaces. Develop cloud-native integrations using Azure services including ADF, Synapse, Logic Apps, and Function Apps. Support real-time, batch, and event-driven data processing. Collaborate with architects, analysts, and developers to deliver high-quality data solutions. Maintain production pipelines and ensure security, governance, and compliance standards are met. Essential Skills Strong experience with Azure services including ADF, Synapse, Logic Apps, and Function Apps. Proficiency in SQL, Python, ETL development, APIs, JSON, and XML. Experience with SQL Server, PostgreSQL, MySQL, and NoSQL databases such as Cosmos DB. Knowledge of REST, SOAP, and messaging technologies. Experience building and supporting scalable data integration solutions. Desirable Exposure to AI/ML integrations. Experience with DevOps, CI/CD, and Infrastructure as Code. Background in a regulated industry is advantageous. Join a collaborative team working with modern cloud technologies to deliver impactful data solutions.