Hitachi Automotive Systems Americas, Inc.
Slough, Berkshire
Location:Datchet, SloughJob ID:RDate Posted:2026-07-21Company Name:HITACHI EUROPE LTD.Profession (Job Category):Human ResourcesJob Schedule:Full timeRemote:NoJob Description:Our CompanyThrough its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi aims to be a global leader in continuously transforming social infrastructure through digital, contributing to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates worldwide across four sectors - Digital Systems & Services, Energy, Mobility, and Connective Industries - as well as a Strategic SIB Business Unit focused on new growth areas. With Lumada at its core, Hitachi creates value by combining data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2025 (ended March 31, 2026) totaled 10,586.7 billion yen, with 606 consolidated subsidiaries and approximately 290,000 employees worldwide. Visit us at Global Equity Compensation team works with several internal functions and external advisors to uphold high tax and legal compliance standards in all countries in scope. Other responsibilities include designing and implementing competitive equity compensation policies, building and maintaining robust governance frameworks and internal controls, and preparing and delivering communications and training for global and senior audiences. In addition, the team works with internal colleagues and external advisors to ensure flawless delivery of each equity compensation event, leveraging new or existing tools, templates, procedures, and technology solutions.What you'll be doingThe successful candidate will report to the global equity compensation manager in the UK. This role requires candidates with experience in managing equity compensation plans, including grants, vesting, leavers, processes and procedures, and understanding of compliance with applicable tax obligations.The selected candidate will be part of the Global Equity Compensation team under Hitachi's Global Total Rewards (GTR) function, which comprises approximately 30 people.The role will also be responsible for:Regular responsibilities:Manage the grant cycle according to policy and procedures, including share and phantom awards.Manage the vest cycle according to the prevailing legal and tax compliance obligations, including whether awards are shares or cash-settled at vesting, depending on the country.Manage eligible leavers according to monthly schedules and procedures.Draft the grant and vest papers for approval by the authorized body.Work with colleagues from each subsidiary to align the grant and vest cycle and timelines.Draft and organize the grant and vest communications and process with the plan administrator.Support subsidiaries with the equity compensation buyout process for new joiners.If any, manage the buyout process related to joint ventures, mergers, and acquisitions.Support the data integration process and reporting requirements with the plan administrator.Maintain information documents in the relevant intranet pages and the plan administrator portal.Draft and maintain appropriate procedures and ensure proper file storage for audit-trail purposes.Prepare files and statements as required to complete the grant and vest cycle.Organize and support the distribution of the payroll instructions file with the tax advisor at vesting.Prepare and deliver presentations to educate global audiences on process plan events.Be flexible in rotating or expanding responsibilities as needed to meet business demands including supporting the Employee Share Purchase Plan (ESPP) lead as required.Additional responsibilities:Support other team members upon demand, including the global tax lead in preparation for the vesting cycle or tax fillings, and the ESPP process lead during the communication campaign of the plan cycle.Support colleagues in Japan with managing cost accruals and the cost recharge process, if necessary.Support projects and manage change, including new technology solutions or procedures.Manage testing and controls related to new technology tools or process improvements.What you bring to the teamWe are looking for a team player, who is motivated by delivering great work and the Hitachi vision. Under our hybrid working model, employees can work flexibly from home or the office, depending on business requirements.The ideal candidate will possess the following skills and background:Candidates with at least 5 years of experience with discretionary share plans.Experience in large companies and complex organizational structures is desirable.Have managed at least 3-4 grants and vesting cycles globally and demonstrate good knowledge of the tax compliance complexity of managing equity compensation in multiple countries.Proficient in managing data in Excel and Word, including mail merge and macros. Bring or develop skills to maximize the use of artificial intelligence tools to generate high-quality outputs.Strong attention to detail, ownership, collaboration, communication skills, and integrity.Willing to work on administrative tasks and regularly liaise with several stakeholders from different subsidiaries to ensure the timely implementation of various processes and control steps.Willing to work flexibly to meet tight deadlines and attend calls during flexible hours across different time zones. Travel to Japan may be required occasionally.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.DisclaimerThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Hitachi management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Our ValuesWe are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:Wa - Harmony, Trust, RespectMakoto - Sincerity, Fairness, Honesty, IntegrityKaitakusha-Seishin - Pioneering Spirit, ChallengeIf, like us, you're motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi to drive social innovation, we'd love to hear from you.
Aug 24, 2026
Full time
Location:Datchet, SloughJob ID:RDate Posted:2026-07-21Company Name:HITACHI EUROPE LTD.Profession (Job Category):Human ResourcesJob Schedule:Full timeRemote:NoJob Description:Our CompanyThrough its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi aims to be a global leader in continuously transforming social infrastructure through digital, contributing to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates worldwide across four sectors - Digital Systems & Services, Energy, Mobility, and Connective Industries - as well as a Strategic SIB Business Unit focused on new growth areas. With Lumada at its core, Hitachi creates value by combining data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2025 (ended March 31, 2026) totaled 10,586.7 billion yen, with 606 consolidated subsidiaries and approximately 290,000 employees worldwide. Visit us at Global Equity Compensation team works with several internal functions and external advisors to uphold high tax and legal compliance standards in all countries in scope. Other responsibilities include designing and implementing competitive equity compensation policies, building and maintaining robust governance frameworks and internal controls, and preparing and delivering communications and training for global and senior audiences. In addition, the team works with internal colleagues and external advisors to ensure flawless delivery of each equity compensation event, leveraging new or existing tools, templates, procedures, and technology solutions.What you'll be doingThe successful candidate will report to the global equity compensation manager in the UK. This role requires candidates with experience in managing equity compensation plans, including grants, vesting, leavers, processes and procedures, and understanding of compliance with applicable tax obligations.The selected candidate will be part of the Global Equity Compensation team under Hitachi's Global Total Rewards (GTR) function, which comprises approximately 30 people.The role will also be responsible for:Regular responsibilities:Manage the grant cycle according to policy and procedures, including share and phantom awards.Manage the vest cycle according to the prevailing legal and tax compliance obligations, including whether awards are shares or cash-settled at vesting, depending on the country.Manage eligible leavers according to monthly schedules and procedures.Draft the grant and vest papers for approval by the authorized body.Work with colleagues from each subsidiary to align the grant and vest cycle and timelines.Draft and organize the grant and vest communications and process with the plan administrator.Support subsidiaries with the equity compensation buyout process for new joiners.If any, manage the buyout process related to joint ventures, mergers, and acquisitions.Support the data integration process and reporting requirements with the plan administrator.Maintain information documents in the relevant intranet pages and the plan administrator portal.Draft and maintain appropriate procedures and ensure proper file storage for audit-trail purposes.Prepare files and statements as required to complete the grant and vest cycle.Organize and support the distribution of the payroll instructions file with the tax advisor at vesting.Prepare and deliver presentations to educate global audiences on process plan events.Be flexible in rotating or expanding responsibilities as needed to meet business demands including supporting the Employee Share Purchase Plan (ESPP) lead as required.Additional responsibilities:Support other team members upon demand, including the global tax lead in preparation for the vesting cycle or tax fillings, and the ESPP process lead during the communication campaign of the plan cycle.Support colleagues in Japan with managing cost accruals and the cost recharge process, if necessary.Support projects and manage change, including new technology solutions or procedures.Manage testing and controls related to new technology tools or process improvements.What you bring to the teamWe are looking for a team player, who is motivated by delivering great work and the Hitachi vision. Under our hybrid working model, employees can work flexibly from home or the office, depending on business requirements.The ideal candidate will possess the following skills and background:Candidates with at least 5 years of experience with discretionary share plans.Experience in large companies and complex organizational structures is desirable.Have managed at least 3-4 grants and vesting cycles globally and demonstrate good knowledge of the tax compliance complexity of managing equity compensation in multiple countries.Proficient in managing data in Excel and Word, including mail merge and macros. Bring or develop skills to maximize the use of artificial intelligence tools to generate high-quality outputs.Strong attention to detail, ownership, collaboration, communication skills, and integrity.Willing to work on administrative tasks and regularly liaise with several stakeholders from different subsidiaries to ensure the timely implementation of various processes and control steps.Willing to work flexibly to meet tight deadlines and attend calls during flexible hours across different time zones. Travel to Japan may be required occasionally.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.DisclaimerThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Hitachi management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Our ValuesWe are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:Wa - Harmony, Trust, RespectMakoto - Sincerity, Fairness, Honesty, IntegrityKaitakusha-Seishin - Pioneering Spirit, ChallengeIf, like us, you're motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi to drive social innovation, we'd love to hear from you.
Get Inside the Engine Room of an International Business. Some Operations Assistant roles keep you firmly in the admin lane. This one gives you a view across the whole operation. Join Södra Wood , where you'll support the teams responsible for keeping products, suppliers, data and operational processes moving across our GB and Ireland business. From raising purchase orders and assisting with supplier interactions to working with ERP systems, analysing operational data and helping introduce better digital processes, you'll gain hands-on exposure to how an international operation really works. If you're organised, analytical and naturally curious about how businesses run - and you want a role where you can learn, contribute and take on increasing responsibility - we'd love to hear from you. The Role at a Glance Operations Assistant Cirencester Office Park Hybrid Working - 3 Days Office / 2 Days Home £27,000 - £30,000 + Excellent Benefits Permanent Full Time Occasional Travel: GB, Ireland, Sweden & Finland Reporting to: Operations Manager Your Background / Skills: Operations, Supply Chain, Procurement, ERP Systems, Purchase Orders, Data Analysis, Supplier Management, Compliance, Process Improvement, Organisation, Problem Solving The Opportunity As Operations Assistant, your primary focus will be supporting our Inbound Operations team, while also providing support across Outbound and Compliance when required. It's a varied role. One day you could be raising purchase orders and liaising with suppliers; another you'll be analysing operational data, correcting product information or supporting compliance activity. You'll also get involved in identifying and implementing new digital processes as the business continues to evolve. To do that successfully, you'll develop a detailed understanding of our ERP and Quality Management Systems (QMS) and how they connect with our wider operational processes. Over time, you'll gain a broad understanding of the operational tasks, systems and challenges involved in keeping our GB and Ireland business running effectively. What You'll Be Doing Inbound Operations & Procurement • Support product management and procurement processes, helping ensure stock is in the right place at the right time. • Raise purchase orders and liaise with suppliers to achieve successful outcomes. • Support the correct release of products for sale through our Inbound processes. • Identify and correct product coding errors. • Gather, manage and report critical operational data. • Adapt data and reporting activity as our digitalisation processes develop. • Support the Quality and Environmental Coordinator with compliance activity. • Assist with the satisfactory completion of corrective action reports (CARs). • Contribute to the identification and implementation of improved digital processes. Outbound & Compliance • Provide support with day-to-day Outbound and Compliance activities according to workload and business requirements. • Monitor treatment solution strengths and report variances. • Monitor treatment fluid stock levels and arrange replenishment orders. • Step across different operational activities when additional support is needed. Data, Systems & Improvement • Develop a strong working knowledge of our ERP and QMS systems. • Understand how systems, data and operational procedures work together to deliver the required outcomes. • Gather and report information that helps the Operations team make informed decisions. • Identify problems, investigate what's causing them and help find practical solutions. • Support changes and improvements through to implementation. About You You don't necessarily need to arrive knowing everything about timber or our operation - full training will be provided. What we're looking for is someone with strong organisational and analytical ability who enjoys understanding how things work and takes pride in getting the details right. You'll be comfortable working with systems and data, communicating with different people and adapting when priorities change. You'll likely bring: • Some previous experience working with ERP systems. • Strong analytical skills and confidence working with operational information and data. • Excellent organisation and attention to detail. • Good problem-solving skills and the determination to see issues through to resolution. • Strong interpersonal and communication skills. • The ability to adapt when circumstances or priorities change. • A proactive approach to identifying where processes could work better. • The confidence to work with colleagues, suppliers and other external stakeholders. • An interest in developing a broader understanding of supply chain and business operations. Who You'll Work With You'll become part of a wider operational network and regularly interact with colleagues and partners including: • Operations leadership and Operations Executives. • GB & Ireland Sales teams. • GB & Ireland Finance team. • Suppliers. • Hauliers and terminals. • External permitting and certification bodies. There may also be opportunities for occasional travel across Great Britain, Ireland, Sweden and Finland as part of the role. What You'll Get Alongside a competitive salary, you'll receive: • Company contributory pension scheme. • Company Health and Dental Plan, where available. • Permanent Health Insurance. • Life Assurance. • Participation in the Group bonus scheme. • 25 days' annual leave plus bank holidays. • Opportunity to purchase up to an additional 5 days' annual leave. • Full training to help you succeed in the role. • Hybrid working - 3 days office / 2 days home. Why This Role? This is a particularly good opportunity for someone who wants to build a broader career in operations, supply chain or procurement. Rather than being confined to one small part of the process, you'll gain exposure to procurement, stock, suppliers, ERP systems, operational data, compliance and digital improvement. You'll be joining an international organisation where you'll have plenty to learn, but also plenty of opportunity to contribute. Your Experience / Background / Previous Roles May Include Operations Assistant, Operations Coordinator, Supply Chain Assistant, Supply Chain Coordinator, Procurement Assistant, Purchasing Assistant, Operations Administrator, Logistics Coordinator, Logistics Assistant, Stock Coordinator, Purchasing Coordinator or Business Operations Assistant. Apply Now If you're organised, analytical and keen to build your career in a role that gives you genuine exposure across an international operation, we'd love to hear from you. Bring your eye for detail, your problem-solving mindset and your willingness to learn - we'll provide the training and opportunity to develop from there. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Aug 24, 2026
Full time
Get Inside the Engine Room of an International Business. Some Operations Assistant roles keep you firmly in the admin lane. This one gives you a view across the whole operation. Join Södra Wood , where you'll support the teams responsible for keeping products, suppliers, data and operational processes moving across our GB and Ireland business. From raising purchase orders and assisting with supplier interactions to working with ERP systems, analysing operational data and helping introduce better digital processes, you'll gain hands-on exposure to how an international operation really works. If you're organised, analytical and naturally curious about how businesses run - and you want a role where you can learn, contribute and take on increasing responsibility - we'd love to hear from you. The Role at a Glance Operations Assistant Cirencester Office Park Hybrid Working - 3 Days Office / 2 Days Home £27,000 - £30,000 + Excellent Benefits Permanent Full Time Occasional Travel: GB, Ireland, Sweden & Finland Reporting to: Operations Manager Your Background / Skills: Operations, Supply Chain, Procurement, ERP Systems, Purchase Orders, Data Analysis, Supplier Management, Compliance, Process Improvement, Organisation, Problem Solving The Opportunity As Operations Assistant, your primary focus will be supporting our Inbound Operations team, while also providing support across Outbound and Compliance when required. It's a varied role. One day you could be raising purchase orders and liaising with suppliers; another you'll be analysing operational data, correcting product information or supporting compliance activity. You'll also get involved in identifying and implementing new digital processes as the business continues to evolve. To do that successfully, you'll develop a detailed understanding of our ERP and Quality Management Systems (QMS) and how they connect with our wider operational processes. Over time, you'll gain a broad understanding of the operational tasks, systems and challenges involved in keeping our GB and Ireland business running effectively. What You'll Be Doing Inbound Operations & Procurement • Support product management and procurement processes, helping ensure stock is in the right place at the right time. • Raise purchase orders and liaise with suppliers to achieve successful outcomes. • Support the correct release of products for sale through our Inbound processes. • Identify and correct product coding errors. • Gather, manage and report critical operational data. • Adapt data and reporting activity as our digitalisation processes develop. • Support the Quality and Environmental Coordinator with compliance activity. • Assist with the satisfactory completion of corrective action reports (CARs). • Contribute to the identification and implementation of improved digital processes. Outbound & Compliance • Provide support with day-to-day Outbound and Compliance activities according to workload and business requirements. • Monitor treatment solution strengths and report variances. • Monitor treatment fluid stock levels and arrange replenishment orders. • Step across different operational activities when additional support is needed. Data, Systems & Improvement • Develop a strong working knowledge of our ERP and QMS systems. • Understand how systems, data and operational procedures work together to deliver the required outcomes. • Gather and report information that helps the Operations team make informed decisions. • Identify problems, investigate what's causing them and help find practical solutions. • Support changes and improvements through to implementation. About You You don't necessarily need to arrive knowing everything about timber or our operation - full training will be provided. What we're looking for is someone with strong organisational and analytical ability who enjoys understanding how things work and takes pride in getting the details right. You'll be comfortable working with systems and data, communicating with different people and adapting when priorities change. You'll likely bring: • Some previous experience working with ERP systems. • Strong analytical skills and confidence working with operational information and data. • Excellent organisation and attention to detail. • Good problem-solving skills and the determination to see issues through to resolution. • Strong interpersonal and communication skills. • The ability to adapt when circumstances or priorities change. • A proactive approach to identifying where processes could work better. • The confidence to work with colleagues, suppliers and other external stakeholders. • An interest in developing a broader understanding of supply chain and business operations. Who You'll Work With You'll become part of a wider operational network and regularly interact with colleagues and partners including: • Operations leadership and Operations Executives. • GB & Ireland Sales teams. • GB & Ireland Finance team. • Suppliers. • Hauliers and terminals. • External permitting and certification bodies. There may also be opportunities for occasional travel across Great Britain, Ireland, Sweden and Finland as part of the role. What You'll Get Alongside a competitive salary, you'll receive: • Company contributory pension scheme. • Company Health and Dental Plan, where available. • Permanent Health Insurance. • Life Assurance. • Participation in the Group bonus scheme. • 25 days' annual leave plus bank holidays. • Opportunity to purchase up to an additional 5 days' annual leave. • Full training to help you succeed in the role. • Hybrid working - 3 days office / 2 days home. Why This Role? This is a particularly good opportunity for someone who wants to build a broader career in operations, supply chain or procurement. Rather than being confined to one small part of the process, you'll gain exposure to procurement, stock, suppliers, ERP systems, operational data, compliance and digital improvement. You'll be joining an international organisation where you'll have plenty to learn, but also plenty of opportunity to contribute. Your Experience / Background / Previous Roles May Include Operations Assistant, Operations Coordinator, Supply Chain Assistant, Supply Chain Coordinator, Procurement Assistant, Purchasing Assistant, Operations Administrator, Logistics Coordinator, Logistics Assistant, Stock Coordinator, Purchasing Coordinator or Business Operations Assistant. Apply Now If you're organised, analytical and keen to build your career in a role that gives you genuine exposure across an international operation, we'd love to hear from you. Bring your eye for detail, your problem-solving mindset and your willingness to learn - we'll provide the training and opportunity to develop from there. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
Aug 24, 2026
Full time
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
82853 - Field Staff Supervisor This Field Staff Supervisor will report to the Operations Manager and will work within Network Operations based in our Croydon & Kingston offices. You will be a permanent employee. You will attract a salary of 68,144 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Job Purpose The Field Staff Supervisor ensures the performance of assigned field teams in the Area. You will partner with other Field Staff Supervisors in the Region, Field Engineers, and Schedulers to ensure the best possible utilisation of resources and the highest levels of on-site productivity. The postholder requires supporting and achieving the goal of Zero Harm in all aspects of their work. Dimensions Staff responsibility: circa 20 craftspersons Financial authority to approve corporate card expense claims following FAL limit Approval of personal expenses and mileage up to 500 Authorisation to sign and approve timesheets Principal Accountabilities Ensure a high standard of safety management through site safety audits and maintaining safety performance within company parameters, promoting Zero Harm and supporting staff welfare. Daily planning, coordination and real-time management of resources for directly employed staff and contractors to maximise productivity and improve unit costs. Work with Field Staff Supervisors, Field Engineers, staff and Schedulers to improve resource utilisation and improve customer experience. Manage substation inspection processes and defect prioritisation to improve quality and consistency. Communicate with Engineers and Supervisors to ensure delivery of work packages forward planning of resources. Ensure timesheets reflect work undertaken. Manage transport fleet, plant and equipment to meet operational requirements. Ensure the return of all work packages observing Information and Incentives Project (IIP) and International Standards Organisation (ISO) requirements. Interpret and respond to management reports supporting resource monitoring and control. Support the Network Operations Area Manager in running the Area and Region, including strategic vision and implementation. Undertake emergency system responsibilities within the local tactical team and play an active role during storm situations. Improve through performance reviews, staff development and new technology. Ensure staff comply with procedures and remove barriers to efficient delivery. Manage all people-related aspects of the team, including performance management. Support delivery of network fault repairs, asset inspections, maintenance and connections work. Help deliver important operational indicators such as Customer Minutes Lost (CMLs) and Customer Interruptions (CIs). Leadership Responsibilities The Field Staff Supervisor will: Ensure jobs are carried out following Electricity Guaranteed Standards (EGS). Collaborate with civil and other contractors to maximise site productivity. Develop a sustainable culture with care for company values and safety standards. Ensure compliance with procedures. Demonstrate visible leadership through regular site visits. Lead by example with safe working practices and behaviours. Monitor employee health and wellbeing. Promote teamwork and monitor performance against agreed standards. Attend all training relevant to the role. Stop work activities where there is a health and safety concern and discuss actions with the Area Manager. Qualifications Experienced resource manager or technical administrator. Experience with electrical distribution. Familiar with organisational procedures and able to implement them locally. Understanding of professional and trade skills required to deliver field work. Have a technical background, such as Fitter, Jointer or Linesperson. ONC qualified or hold a minimum City and Guilds 2339 (formerly 232) in Electrical Power Engineering. Hold or be willing to obtain an IOSH Managing Safely qualification within an agreed timescale (normally within six months of appointment). Work with people at all organisational levels. Understanding of the range of professional and trade skills required for field work. Work collaboratively across Network Operations and other directorates. Grade Note: The core grade for the Field Staff Supervisor role is Band E. Candidates who are operational SAP Engineers, maintain operational authorisations, and participate in standby rotas or regularly use their authorisations may retain their higher legacy grade, Band D. We review this annually. Competencies Build relationships with managers and colleagues across Network Operations and other directorates. Competent in business systems including Ellipse and work management systems. Manage absence, HR issues, recruitment, training and assessment activities. Promote less experienced team members to achieve our goals. Encourage and manage change. Resolve people-related issues and escalate. Understand customer needs. Analyse data and situations objectively to identify causes and impacts. Improve performance. Manage time and resources while setting clear prioritise
Aug 24, 2026
Full time
82853 - Field Staff Supervisor This Field Staff Supervisor will report to the Operations Manager and will work within Network Operations based in our Croydon & Kingston offices. You will be a permanent employee. You will attract a salary of 68,144 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Job Purpose The Field Staff Supervisor ensures the performance of assigned field teams in the Area. You will partner with other Field Staff Supervisors in the Region, Field Engineers, and Schedulers to ensure the best possible utilisation of resources and the highest levels of on-site productivity. The postholder requires supporting and achieving the goal of Zero Harm in all aspects of their work. Dimensions Staff responsibility: circa 20 craftspersons Financial authority to approve corporate card expense claims following FAL limit Approval of personal expenses and mileage up to 500 Authorisation to sign and approve timesheets Principal Accountabilities Ensure a high standard of safety management through site safety audits and maintaining safety performance within company parameters, promoting Zero Harm and supporting staff welfare. Daily planning, coordination and real-time management of resources for directly employed staff and contractors to maximise productivity and improve unit costs. Work with Field Staff Supervisors, Field Engineers, staff and Schedulers to improve resource utilisation and improve customer experience. Manage substation inspection processes and defect prioritisation to improve quality and consistency. Communicate with Engineers and Supervisors to ensure delivery of work packages forward planning of resources. Ensure timesheets reflect work undertaken. Manage transport fleet, plant and equipment to meet operational requirements. Ensure the return of all work packages observing Information and Incentives Project (IIP) and International Standards Organisation (ISO) requirements. Interpret and respond to management reports supporting resource monitoring and control. Support the Network Operations Area Manager in running the Area and Region, including strategic vision and implementation. Undertake emergency system responsibilities within the local tactical team and play an active role during storm situations. Improve through performance reviews, staff development and new technology. Ensure staff comply with procedures and remove barriers to efficient delivery. Manage all people-related aspects of the team, including performance management. Support delivery of network fault repairs, asset inspections, maintenance and connections work. Help deliver important operational indicators such as Customer Minutes Lost (CMLs) and Customer Interruptions (CIs). Leadership Responsibilities The Field Staff Supervisor will: Ensure jobs are carried out following Electricity Guaranteed Standards (EGS). Collaborate with civil and other contractors to maximise site productivity. Develop a sustainable culture with care for company values and safety standards. Ensure compliance with procedures. Demonstrate visible leadership through regular site visits. Lead by example with safe working practices and behaviours. Monitor employee health and wellbeing. Promote teamwork and monitor performance against agreed standards. Attend all training relevant to the role. Stop work activities where there is a health and safety concern and discuss actions with the Area Manager. Qualifications Experienced resource manager or technical administrator. Experience with electrical distribution. Familiar with organisational procedures and able to implement them locally. Understanding of professional and trade skills required to deliver field work. Have a technical background, such as Fitter, Jointer or Linesperson. ONC qualified or hold a minimum City and Guilds 2339 (formerly 232) in Electrical Power Engineering. Hold or be willing to obtain an IOSH Managing Safely qualification within an agreed timescale (normally within six months of appointment). Work with people at all organisational levels. Understanding of the range of professional and trade skills required for field work. Work collaboratively across Network Operations and other directorates. Grade Note: The core grade for the Field Staff Supervisor role is Band E. Candidates who are operational SAP Engineers, maintain operational authorisations, and participate in standby rotas or regularly use their authorisations may retain their higher legacy grade, Band D. We review this annually. Competencies Build relationships with managers and colleagues across Network Operations and other directorates. Competent in business systems including Ellipse and work management systems. Manage absence, HR issues, recruitment, training and assessment activities. Promote less experienced team members to achieve our goals. Encourage and manage change. Resolve people-related issues and escalate. Understand customer needs. Analyse data and situations objectively to identify causes and impacts. Improve performance. Manage time and resources while setting clear prioritise
Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data Officer Salary: £28,000 to £36,000 per year Hours: Full time, 37.5 hours per week Location: Remote, with occasional travel to London and Cornwall Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions. Key responsibilities include: Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes Providing Salesforce support, guidance, training and documentation Maintaining data quality through cleansing, deduplication and regular checks Creating reports and dashboards for different teams and audiences Analysing supporter and campaign data to identify giving trends and provide actionable insight Supporting integrations and data flows between Salesforce and third-party systems Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting Managing data protection enquiries and supporting GDPR-compliant contact preferences Supporting accurate Gift Aid processes and claims Identifying opportunities to simplify systems and improve processes About you You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need: At least two years' recent, hands-on Salesforce administration experience Experience managing users, permissions, records, campaigns and routine configuration Experience creating Salesforce reports and dashboards Advanced Excel skills and the ability to interpret data and identify trends Experience maintaining supporter, donor, customer or membership data Experience improving data quality and resolving day-to-day CRM issues An understanding of GDPR, data privacy and contact preference management The ability to explain technical information clearly to non-technical colleagues Strong problem-solving, organisation and stakeholder management skills Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage. About the organisation You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation. Benefits include flexible working, an employee assistance programme, a learning and development budget, enhanced leave policies, volunteering time and payroll giving. The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable. Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager. Please note this role is advertised by the recruitment agency acting on behalf of the client, NFP People.
Aug 24, 2026
Full time
Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data Officer Salary: £28,000 to £36,000 per year Hours: Full time, 37.5 hours per week Location: Remote, with occasional travel to London and Cornwall Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions. Key responsibilities include: Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes Providing Salesforce support, guidance, training and documentation Maintaining data quality through cleansing, deduplication and regular checks Creating reports and dashboards for different teams and audiences Analysing supporter and campaign data to identify giving trends and provide actionable insight Supporting integrations and data flows between Salesforce and third-party systems Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting Managing data protection enquiries and supporting GDPR-compliant contact preferences Supporting accurate Gift Aid processes and claims Identifying opportunities to simplify systems and improve processes About you You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need: At least two years' recent, hands-on Salesforce administration experience Experience managing users, permissions, records, campaigns and routine configuration Experience creating Salesforce reports and dashboards Advanced Excel skills and the ability to interpret data and identify trends Experience maintaining supporter, donor, customer or membership data Experience improving data quality and resolving day-to-day CRM issues An understanding of GDPR, data privacy and contact preference management The ability to explain technical information clearly to non-technical colleagues Strong problem-solving, organisation and stakeholder management skills Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage. About the organisation You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation. Benefits include flexible working, an employee assistance programme, a learning and development budget, enhanced leave policies, volunteering time and payroll giving. The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable. Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager. Please note this role is advertised by the recruitment agency acting on behalf of the client, NFP People.
Head of Finance and Operations Salary: £50,000 - £54,000 per annum (depending on skills and experience) Location: Manchester (Hybrid working with regular office attendance: 2 days a week) Contract: Permanent, Full Time About Our Client Our client is an independent economics think tank and charity dedicated to tackling the UK's most pressing economic challenges. For over 40 years, they have collaborated with local governments, the NHS, national government, universities, and communities to create impactful, practical solutions. Their expertise in community wealth building has gained international recognition, and they embody their progressive ethos by offering a four-day full-pay working week. They foster a deeply collaborative and flexible environment where strong relationships are valued, reflected in their regular social activities and annual residential gatherings. The Opportunity Our client is seeking a proactive and detail-oriented Head of Finance and Operations who will play a crucial role in steering their financial and operational functions. Working closely with the senior management team, the successful candidate will combine strategic insights with hands-on delivery, ensuring the efficient management of financial systems, governance, and HR processes. The postholder will be supported by a dedicated Finance and Office Administrator, allowing them to focus on higher-level financial oversight and operational excellence. Key Responsibilities: Manage day-to-day finances including cash flow, financial controls, and oversight of bookkeeping tasks. Prepare and present quarterly and annual management accounts, VAT returns, and payroll submissions. Lead the administration of governance, working closely with the board of trustees on compliance and regulatory filings. Oversee daily office operations, including IT infrastructure and health and safety. Administer HR processes such as recruitment, onboarding, and the management of employee records. About You: You possess a recognised accounting qualification (ideally ACA, ACCA, CIMA) or AAT Level 4, with substantial senior-level charity finance experience. Demonstrated experience in financial management, including preparation of management accounts and familiarity with accounting software such as Sage. Strong understanding of governance and compliance within a charity context, alongside experience in HR administration. Excellent organisational skills and a proactive, solutions-focused approach to work. Proven ability to communicate effectively with diverse stakeholders, building trust and collaboration. What's on Offer: A four-day working week with full pay for a 30-hour commitment. Flexible and hybrid working options, promoting a healthy work-life balance. Generous holiday entitlement, starting at 20 days (the equivalent of 5 full weeks off) and rising to 24 days (6 weeks) with service, plus additional leave for birthdays and Christmas. A robust pension scheme with an employer contribution starting at 6% and increasing with tenure. A supportive learning and development culture, with a dedicated budget for professional growth and annual team retreats. Equality, Diversity, and Inclusion Our client is committed to fostering an inclusive workspace and welcomes applications from diverse backgrounds. They actively encourage candidates from all sections of the community to apply. How to Apply Click apply and submit your application. Please note, a rolling recruitment process is in operation, so early applications are encouraged. Our client looks forward to welcoming you to their team!
Aug 24, 2026
Full time
Head of Finance and Operations Salary: £50,000 - £54,000 per annum (depending on skills and experience) Location: Manchester (Hybrid working with regular office attendance: 2 days a week) Contract: Permanent, Full Time About Our Client Our client is an independent economics think tank and charity dedicated to tackling the UK's most pressing economic challenges. For over 40 years, they have collaborated with local governments, the NHS, national government, universities, and communities to create impactful, practical solutions. Their expertise in community wealth building has gained international recognition, and they embody their progressive ethos by offering a four-day full-pay working week. They foster a deeply collaborative and flexible environment where strong relationships are valued, reflected in their regular social activities and annual residential gatherings. The Opportunity Our client is seeking a proactive and detail-oriented Head of Finance and Operations who will play a crucial role in steering their financial and operational functions. Working closely with the senior management team, the successful candidate will combine strategic insights with hands-on delivery, ensuring the efficient management of financial systems, governance, and HR processes. The postholder will be supported by a dedicated Finance and Office Administrator, allowing them to focus on higher-level financial oversight and operational excellence. Key Responsibilities: Manage day-to-day finances including cash flow, financial controls, and oversight of bookkeeping tasks. Prepare and present quarterly and annual management accounts, VAT returns, and payroll submissions. Lead the administration of governance, working closely with the board of trustees on compliance and regulatory filings. Oversee daily office operations, including IT infrastructure and health and safety. Administer HR processes such as recruitment, onboarding, and the management of employee records. About You: You possess a recognised accounting qualification (ideally ACA, ACCA, CIMA) or AAT Level 4, with substantial senior-level charity finance experience. Demonstrated experience in financial management, including preparation of management accounts and familiarity with accounting software such as Sage. Strong understanding of governance and compliance within a charity context, alongside experience in HR administration. Excellent organisational skills and a proactive, solutions-focused approach to work. Proven ability to communicate effectively with diverse stakeholders, building trust and collaboration. What's on Offer: A four-day working week with full pay for a 30-hour commitment. Flexible and hybrid working options, promoting a healthy work-life balance. Generous holiday entitlement, starting at 20 days (the equivalent of 5 full weeks off) and rising to 24 days (6 weeks) with service, plus additional leave for birthdays and Christmas. A robust pension scheme with an employer contribution starting at 6% and increasing with tenure. A supportive learning and development culture, with a dedicated budget for professional growth and annual team retreats. Equality, Diversity, and Inclusion Our client is committed to fostering an inclusive workspace and welcomes applications from diverse backgrounds. They actively encourage candidates from all sections of the community to apply. How to Apply Click apply and submit your application. Please note, a rolling recruitment process is in operation, so early applications are encouraged. Our client looks forward to welcoming you to their team!
Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data Officer Salary: £28,000 to £36,000 per year Hours: Full time, 37.5 hours per week Location: Remote, with occasional travel to London and Cornwall Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions. Key responsibilities include: Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes Providing Salesforce support, guidance, training and documentation Maintaining data quality through cleansing, deduplication and regular checks Creating reports and dashboards for different teams and audiences Analysing supporter and campaign data to identify giving trends and provide actionable insight Supporting integrations and data flows between Salesforce and third-party systems Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting Managing data protection enquiries and supporting GDPR-compliant contact preferences Supporting accurate Gift Aid processes and claims Identifying opportunities to simplify systems and improve processes About you You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need: At least two years' recent, hands-on Salesforce administration experience Experience managing users, permissions, records, campaigns and routine configuration Experience creating Salesforce reports and dashboards Advanced Excel skills and the ability to interpret data and identify trends Experience maintaining supporter, donor, customer or membership data Experience improving data quality and resolving day-to-day CRM issues An understanding of GDPR, data privacy and contact preference management The ability to explain technical information clearly to non-technical colleagues Strong problem-solving, organisation and stakeholder management skills Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage. About the organisation You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation. Benefits include flexible working, an employee assistance programme, a learning and development budget, enhanced leave policies, volunteering time and payroll giving. The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable. Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager. Please note this role is advertised by the recruitment agency acting on behalf of the client, NFP People.
Aug 24, 2026
Full time
Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data Officer Salary: £28,000 to £36,000 per year Hours: Full time, 37.5 hours per week Location: Remote, with occasional travel to London and Cornwall Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions. Key responsibilities include: Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes Providing Salesforce support, guidance, training and documentation Maintaining data quality through cleansing, deduplication and regular checks Creating reports and dashboards for different teams and audiences Analysing supporter and campaign data to identify giving trends and provide actionable insight Supporting integrations and data flows between Salesforce and third-party systems Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting Managing data protection enquiries and supporting GDPR-compliant contact preferences Supporting accurate Gift Aid processes and claims Identifying opportunities to simplify systems and improve processes About you You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need: At least two years' recent, hands-on Salesforce administration experience Experience managing users, permissions, records, campaigns and routine configuration Experience creating Salesforce reports and dashboards Advanced Excel skills and the ability to interpret data and identify trends Experience maintaining supporter, donor, customer or membership data Experience improving data quality and resolving day-to-day CRM issues An understanding of GDPR, data privacy and contact preference management The ability to explain technical information clearly to non-technical colleagues Strong problem-solving, organisation and stakeholder management skills Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage. About the organisation You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation. Benefits include flexible working, an employee assistance programme, a learning and development budget, enhanced leave policies, volunteering time and payroll giving. The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable. Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager. Please note this role is advertised by the recruitment agency acting on behalf of the client, NFP People.
Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data Officer Salary: £28,000 to £36,000 per year Hours: Full time, 37.5 hours per week Location: Remote, with occasional travel to London and Cornwall Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions. Key responsibilities include: Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes Providing Salesforce support, guidance, training and documentation Maintaining data quality through cleansing, deduplication and regular checks Creating reports and dashboards for different teams and audiences Analysing supporter and campaign data to identify giving trends and provide actionable insight Supporting integrations and data flows between Salesforce and third-party systems Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting Managing data protection enquiries and supporting GDPR-compliant contact preferences Supporting accurate Gift Aid processes and claims Identifying opportunities to simplify systems and improve processes About you You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need: At least two years' recent, hands-on Salesforce administration experience Experience managing users, permissions, records, campaigns and routine configuration Experience creating Salesforce reports and dashboards Advanced Excel skills and the ability to interpret data and identify trends Experience maintaining supporter, donor, customer or membership data Experience improving data quality and resolving day-to-day CRM issues An understanding of GDPR, data privacy and contact preference management The ability to explain technical information clearly to non-technical colleagues Strong problem-solving, organisation and stakeholder management skills Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage. About the organisation You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation. Benefits include flexible working, an employee assistance programme, a learning and development budget, enhanced leave policies, volunteering time and payroll giving. The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable. Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager. Please note this role is advertised by the recruitment agency acting on behalf of the client, NFP People.
Aug 24, 2026
Full time
Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data Officer Salary: £28,000 to £36,000 per year Hours: Full time, 37.5 hours per week Location: Remote, with occasional travel to London and Cornwall Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions. Key responsibilities include: Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes Providing Salesforce support, guidance, training and documentation Maintaining data quality through cleansing, deduplication and regular checks Creating reports and dashboards for different teams and audiences Analysing supporter and campaign data to identify giving trends and provide actionable insight Supporting integrations and data flows between Salesforce and third-party systems Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting Managing data protection enquiries and supporting GDPR-compliant contact preferences Supporting accurate Gift Aid processes and claims Identifying opportunities to simplify systems and improve processes About you You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need: At least two years' recent, hands-on Salesforce administration experience Experience managing users, permissions, records, campaigns and routine configuration Experience creating Salesforce reports and dashboards Advanced Excel skills and the ability to interpret data and identify trends Experience maintaining supporter, donor, customer or membership data Experience improving data quality and resolving day-to-day CRM issues An understanding of GDPR, data privacy and contact preference management The ability to explain technical information clearly to non-technical colleagues Strong problem-solving, organisation and stakeholder management skills Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage. About the organisation You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation. Benefits include flexible working, an employee assistance programme, a learning and development budget, enhanced leave policies, volunteering time and payroll giving. The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable. Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager. Please note this role is advertised by the recruitment agency acting on behalf of the client, NFP People.
Artis HR are supporting a well-established organisation in Newton Abbot with the appointment of an Administrator on a 6-month fixed-term contract, with the potential for this to be extended.This is a great opportunity for someone with strong general administration experience who is looking to join a busy team and gain valuable exposure to HR and people processes.You don't need previous HR experience for this role. What's most important is that you're organised, detail-focused, confident using systems and comfortable dealing with people across a business.What you'll be doingSupporting the team with a range of day-to-day administrationProcessing new starters and leavers and ensuring paperwork is completedChecking documentation and maintaining accurate recordsUpdating systems and employee recordsKeeping training and other records up to dateCoordinating appointments and other employee processesSending communications and following up with managers where neededProcessing references and other administrative requestsAnswering queries and directing them to the right personSupporting with general admin and ad-hoc projectsWhat we're looking forPrevious experience in a general administration or office-based roleStrong organisation skills and excellent attention to detailConfident communicating with people at all levelsComfortable handling confidential informationGood working knowledge of Microsoft Office, particularly Word, Excel and OutlookA proactive approach and the ability to manage your own workloadHR experience would be a bonus, but is not essentialWhat's on offer?£27,000 salary6-month fixed-term contract, with extension likelyFull-time, 5 days a week in the officeBased in Newton AbbotImmediate start availableA great opportunity to gain exposure to HR and people processesIf you're an experienced Administrator looking for your next opportunity, or you're keen to move into an HR-focused environment, we'd love to hear from you.Artis HR are managing the recruitment process, so please get in touch for more information.Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy:
Aug 24, 2026
Contractor
Artis HR are supporting a well-established organisation in Newton Abbot with the appointment of an Administrator on a 6-month fixed-term contract, with the potential for this to be extended.This is a great opportunity for someone with strong general administration experience who is looking to join a busy team and gain valuable exposure to HR and people processes.You don't need previous HR experience for this role. What's most important is that you're organised, detail-focused, confident using systems and comfortable dealing with people across a business.What you'll be doingSupporting the team with a range of day-to-day administrationProcessing new starters and leavers and ensuring paperwork is completedChecking documentation and maintaining accurate recordsUpdating systems and employee recordsKeeping training and other records up to dateCoordinating appointments and other employee processesSending communications and following up with managers where neededProcessing references and other administrative requestsAnswering queries and directing them to the right personSupporting with general admin and ad-hoc projectsWhat we're looking forPrevious experience in a general administration or office-based roleStrong organisation skills and excellent attention to detailConfident communicating with people at all levelsComfortable handling confidential informationGood working knowledge of Microsoft Office, particularly Word, Excel and OutlookA proactive approach and the ability to manage your own workloadHR experience would be a bonus, but is not essentialWhat's on offer?£27,000 salary6-month fixed-term contract, with extension likelyFull-time, 5 days a week in the officeBased in Newton AbbotImmediate start availableA great opportunity to gain exposure to HR and people processesIf you're an experienced Administrator looking for your next opportunity, or you're keen to move into an HR-focused environment, we'd love to hear from you.Artis HR are managing the recruitment process, so please get in touch for more information.Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy:
Salary: £29,000 per annum pro rata (£20,714 actual) Hours: 25 hours per week (5 hours per day), Monday to Friday Location: South West London with a high degree of flexibility available. Contract: Fixed term until 30 September 2028 About our client Every year, thousands of people across the UK go missing, leaving families and loved ones anxious and searching for answers. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs them. They provide free, confidential support, help and advice by phone, email, text and live chat. About the HR and Systems Administrator Our client is looking for an organised and detail-focused HR and Systems Administrator to help deliver an efficient, professional and people-centred HR service across the charity. This varied role supports the administration of every stage of the employee lifecycle, from recruitment and onboarding through to employee records management, preparing contracts and correspondence, as well as regular HR reporting. You will play a key role in maintaining and supporting their HR systems, including their HR Information System, Applicant Tracking System and Learning Management System. The impact you will have As part of their People, Digital and Organisational Development team, you will help ensure colleagues receive a high-quality HR service that is accurate, compliant and responsive. Your work will: Provide administration for the Human Resources function to support a national charity's work. Maintain the systems and data that enable informed decision-making and organisational effectiveness. Support managers and colleagues to use HR systems confidently and effectively. Help attract and recruit talented people who support their mission. Ensure employees receive a positive experience throughout their journey with the organisation. Contribute to continuous improvement across people processes and ways of working. About you You will be highly organised, enjoy working with systems and data, and take pride in delivering accurate, high-quality work. You will find full details of what they are looking for in the attached job description, and key requirements are: Experience: Worked in a busy and varied Human Resource administration role. Used databases such as an HRIS including inputting data, producing reports and supporting other users. Used other HR systems such as applicant tracking systems (ATS), learning management systems (LMS) and other relevant platforms including managing and supporting other users. HR administration relevant to the employee lifecycle including pre-employment, onboarding, exit, holidays, contract changes etc. Supported hiring managers with recruitment, including agreeing recruitment campaigns, creating job adverts and maintaining candidate records Skills and Knowledge: Highly organised and able to prioritise. Excellent IT skills including the ability to use and support others to use a range of HR platforms including HRIS, ATS, LMS, as well as proficiency in using Microsoft 365 products. Excellent communication skills, both formal and informal, in person and written. Able to create and maintain accurate records and filing systems and shared files. Right to work in the UK for 25 hours per week. What you will get in return Our client is a friendly and supportive place to work - it's a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. They offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. Find out more and apply If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. They look forward to receiving your application. Closing date: 23:59 on 3rd September 2026 We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. Interviews: 9th or 10th September 2026 (TBC). Start date: As soon as possible. REF-
Aug 24, 2026
Full time
Salary: £29,000 per annum pro rata (£20,714 actual) Hours: 25 hours per week (5 hours per day), Monday to Friday Location: South West London with a high degree of flexibility available. Contract: Fixed term until 30 September 2028 About our client Every year, thousands of people across the UK go missing, leaving families and loved ones anxious and searching for answers. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs them. They provide free, confidential support, help and advice by phone, email, text and live chat. About the HR and Systems Administrator Our client is looking for an organised and detail-focused HR and Systems Administrator to help deliver an efficient, professional and people-centred HR service across the charity. This varied role supports the administration of every stage of the employee lifecycle, from recruitment and onboarding through to employee records management, preparing contracts and correspondence, as well as regular HR reporting. You will play a key role in maintaining and supporting their HR systems, including their HR Information System, Applicant Tracking System and Learning Management System. The impact you will have As part of their People, Digital and Organisational Development team, you will help ensure colleagues receive a high-quality HR service that is accurate, compliant and responsive. Your work will: Provide administration for the Human Resources function to support a national charity's work. Maintain the systems and data that enable informed decision-making and organisational effectiveness. Support managers and colleagues to use HR systems confidently and effectively. Help attract and recruit talented people who support their mission. Ensure employees receive a positive experience throughout their journey with the organisation. Contribute to continuous improvement across people processes and ways of working. About you You will be highly organised, enjoy working with systems and data, and take pride in delivering accurate, high-quality work. You will find full details of what they are looking for in the attached job description, and key requirements are: Experience: Worked in a busy and varied Human Resource administration role. Used databases such as an HRIS including inputting data, producing reports and supporting other users. Used other HR systems such as applicant tracking systems (ATS), learning management systems (LMS) and other relevant platforms including managing and supporting other users. HR administration relevant to the employee lifecycle including pre-employment, onboarding, exit, holidays, contract changes etc. Supported hiring managers with recruitment, including agreeing recruitment campaigns, creating job adverts and maintaining candidate records Skills and Knowledge: Highly organised and able to prioritise. Excellent IT skills including the ability to use and support others to use a range of HR platforms including HRIS, ATS, LMS, as well as proficiency in using Microsoft 365 products. Excellent communication skills, both formal and informal, in person and written. Able to create and maintain accurate records and filing systems and shared files. Right to work in the UK for 25 hours per week. What you will get in return Our client is a friendly and supportive place to work - it's a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. They offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. Find out more and apply If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. They look forward to receiving your application. Closing date: 23:59 on 3rd September 2026 We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. Interviews: 9th or 10th September 2026 (TBC). Start date: As soon as possible. REF-
Join UAL Arts Temps as our Recruitment Operations Manager and help shape the performance and future development of our recruitment service. UAL Arts Temps helps employers recruit UAL students, graduates and alumni into temporary and permanent roles across a wide range of industries. From design and content creation to production, marketing, social media and studio support, we provide access to adaptable creative professionals who are ready to make an impact. In this influential role, you will work closely with the Associate Director to lead the effective day-to-day operations of the business, manage a small team, and ensure that our recruitment services are efficient, compliant, inclusive and responsive to the needs of candidates and clients. You will line-manage our Compliance Coordinator and Administrator, while supporting the effectiveness of our wider recruitment and marketing teams. You will oversee recruitment systems and operational processes, maintain high standards of regulatory and data-protection compliance, and use performance data, feedback and market insight to identify opportunities for improvement and growth. You will also shape inclusive recruitment practices, contribute to business development and modern resourcing strategies, and build strong relationships with hiring managers, candidates, external clients and professional partners. About you You will bring proven experience of managing the full 360-degree recruitment lifecycle, with confidence in using applicant tracking systems and a strong understanding of the legislation and regulations governing employment agencies. You will be an experienced and supportive manager who can set clear priorities, translate business goals into practical operational plans and help colleagues perform at their best. Highly organised and comfortable managing competing deadlines, you will be able to improve processes without losing sight of customer service, compliance or the candidate experience. You will also be a clear and adaptable communicator, able to build trusted relationships with a wide range of stakeholders and navigate different perspectives constructively. A proactive and analytical approach is essential, together with the ability to use data and insight to solve problems, improve performance and support the continued development of the service. We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. To apply please click the apply button. Closing date: 28 August :55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Aug 24, 2026
Full time
Join UAL Arts Temps as our Recruitment Operations Manager and help shape the performance and future development of our recruitment service. UAL Arts Temps helps employers recruit UAL students, graduates and alumni into temporary and permanent roles across a wide range of industries. From design and content creation to production, marketing, social media and studio support, we provide access to adaptable creative professionals who are ready to make an impact. In this influential role, you will work closely with the Associate Director to lead the effective day-to-day operations of the business, manage a small team, and ensure that our recruitment services are efficient, compliant, inclusive and responsive to the needs of candidates and clients. You will line-manage our Compliance Coordinator and Administrator, while supporting the effectiveness of our wider recruitment and marketing teams. You will oversee recruitment systems and operational processes, maintain high standards of regulatory and data-protection compliance, and use performance data, feedback and market insight to identify opportunities for improvement and growth. You will also shape inclusive recruitment practices, contribute to business development and modern resourcing strategies, and build strong relationships with hiring managers, candidates, external clients and professional partners. About you You will bring proven experience of managing the full 360-degree recruitment lifecycle, with confidence in using applicant tracking systems and a strong understanding of the legislation and regulations governing employment agencies. You will be an experienced and supportive manager who can set clear priorities, translate business goals into practical operational plans and help colleagues perform at their best. Highly organised and comfortable managing competing deadlines, you will be able to improve processes without losing sight of customer service, compliance or the candidate experience. You will also be a clear and adaptable communicator, able to build trusted relationships with a wide range of stakeholders and navigate different perspectives constructively. A proactive and analytical approach is essential, together with the ability to use data and insight to solve problems, improve performance and support the continued development of the service. We are UAL University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. To apply please click the apply button. Closing date: 28 August :55. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Aug 24, 2026
Full time
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Nord Anglia Education is the world's leading premium schools organization. Our family of 61 schools is united by a common philosophy - to be ambitious for our students, people and schools. We believe there is no limit to what our students can achieve and our approach supports every child to succeed academically, socially and personally. The India Region encompasses 5 schools across India. Job Description Support the Nord Anglia Schools and India Office operations in accordance with Global Strategies. Implement and maintain a light version of ITIL for our India office and schools along with a feedback loop for continual improvement. This role will own the process and coordinate with the global team and other regions. Core functions include service desk management and escalation along with incident management, problem management, request fulfilment, access management, change management and knowledge management. The Operations Service Manager will drive operational improvement. Establish KPIs to create a baseline and track improvement. Establish effective working relationships with support teams and contacts throughout NAE. Find more details in the full JD: India IT System Required Skills/Abilities Understands service desk operations and tools such as ServiceNow. Managing servers (windows & Linux) - Patching, backup etc., Designing and maintaining LAN & WAN devices such as Routers, Switches, VLAN and IP address management M365 administration Active Directory & Azure AD Experienced in the creation and deployment of policies and standard operating procedures. Trained in computer software and hardware support, including servers and systems. Vendor Liaison & management SQL Server Maintenance At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitable qualified persons from all diverse backgrounds. Please note, only shortlisted candidates will be contacted.
Aug 24, 2026
Full time
Nord Anglia Education is the world's leading premium schools organization. Our family of 61 schools is united by a common philosophy - to be ambitious for our students, people and schools. We believe there is no limit to what our students can achieve and our approach supports every child to succeed academically, socially and personally. The India Region encompasses 5 schools across India. Job Description Support the Nord Anglia Schools and India Office operations in accordance with Global Strategies. Implement and maintain a light version of ITIL for our India office and schools along with a feedback loop for continual improvement. This role will own the process and coordinate with the global team and other regions. Core functions include service desk management and escalation along with incident management, problem management, request fulfilment, access management, change management and knowledge management. The Operations Service Manager will drive operational improvement. Establish KPIs to create a baseline and track improvement. Establish effective working relationships with support teams and contacts throughout NAE. Find more details in the full JD: India IT System Required Skills/Abilities Understands service desk operations and tools such as ServiceNow. Managing servers (windows & Linux) - Patching, backup etc., Designing and maintaining LAN & WAN devices such as Routers, Switches, VLAN and IP address management M365 administration Active Directory & Azure AD Experienced in the creation and deployment of policies and standard operating procedures. Trained in computer software and hardware support, including servers and systems. Vendor Liaison & management SQL Server Maintenance At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitable qualified persons from all diverse backgrounds. Please note, only shortlisted candidates will be contacted.
IT MANAGER - TREWHELAS'S SCHOOL CHILE LOCATION: Providencia/Chicureo, Chile JOB PURPOSE Responsible for developing and implementing IT strategies and policies to align with organizational goals. The role involves managing IT projects to ensure timely delivery, overseeing infrastructure such as hardware, software, servers, networks, and monitoring system performance and security to maintain compliance. Additionally, the IT Manager leads the recruitment, training, and performance management of IT staff, maintains disaster recovery and business continuity plans, and manages budgets and vendor contracts to optimize resources and ensure smooth technology operations. JOB RESPONSIBILITIES Technology Operations & Support • Oversee day-to-day functioning of the school's technology infrastructure, including networks, servers, Wi-Fi, classroom technology, and administrative systems. • Provide timely, high-quality technical support to faculty, staff, and students. • Manage device deployment and maintenance (laptops, tablets, projectors, interactive displays, printers, etc.) • Ensure smooth operation of learning management systems (LMS), student information systems (SIS), and other school software. Network & Systems Management • Maintain secure and efficient network, firewall, and wireless infrastructure. • Manage user accounts, permissions, and access controls • Oversee system updates, backups, and data recovery processes. • Implement cybersecurity best practices and respond to security incidents. Technology Planning & Strategy • Collaborate with school leadership to develop and implement a long-term technology plan. • Evaluate new technologies to support innovative teaching and operational efficiency. • Manage technology-related vendor relationships, contracts, and service agreements. • Plan and oversee technology budgets and purchasing. Training & Collaboration • Provide training, workshops, and resources to help faculty effectively integrate educational technology. • Communicate clearly and proactively with administrators, teachers, and staff. • Support technology use during school events, testing, and assemblies Compliance & Policies • Maintain compliance with privacy laws and regulations (GDPR, PCI, etc.) • Develop and update technology policies, acceptable use guidelines, and cybersecurity protocols. • Ensure consistent data protection and secure handling of student information. JOB REQUIREMENTS Required • Bachelor's degree in Information Technology, Computer Science, or related field • Must be intermediate / advanced level English • 3+ years of experience in IT administration or management • Strong knowledge of networking, Windows/Mac OS, Microsoft 365, and cloud-based systems • Experience managing user support in a multi-device environment • Excellent communication, problem-solving, and customer service skills • Ability to work in a school environment with patience, flexibility, and professionalism Preferred • Experience in K-12 education or a similar academic setting • Familiarity with SIS/LMS platforms (e.g., Blackbaud, Veracross, Canvas, PowerSchool) • Certifications such as CompTIA Network+/Security+, Microsoft, or equivalent • Experience managing technology budgets and vendor relationships Competencies Communicate with Impact Collaborate with Empathy Make Considered Decisions Embrace Change Drive Growth
Aug 24, 2026
Full time
IT MANAGER - TREWHELAS'S SCHOOL CHILE LOCATION: Providencia/Chicureo, Chile JOB PURPOSE Responsible for developing and implementing IT strategies and policies to align with organizational goals. The role involves managing IT projects to ensure timely delivery, overseeing infrastructure such as hardware, software, servers, networks, and monitoring system performance and security to maintain compliance. Additionally, the IT Manager leads the recruitment, training, and performance management of IT staff, maintains disaster recovery and business continuity plans, and manages budgets and vendor contracts to optimize resources and ensure smooth technology operations. JOB RESPONSIBILITIES Technology Operations & Support • Oversee day-to-day functioning of the school's technology infrastructure, including networks, servers, Wi-Fi, classroom technology, and administrative systems. • Provide timely, high-quality technical support to faculty, staff, and students. • Manage device deployment and maintenance (laptops, tablets, projectors, interactive displays, printers, etc.) • Ensure smooth operation of learning management systems (LMS), student information systems (SIS), and other school software. Network & Systems Management • Maintain secure and efficient network, firewall, and wireless infrastructure. • Manage user accounts, permissions, and access controls • Oversee system updates, backups, and data recovery processes. • Implement cybersecurity best practices and respond to security incidents. Technology Planning & Strategy • Collaborate with school leadership to develop and implement a long-term technology plan. • Evaluate new technologies to support innovative teaching and operational efficiency. • Manage technology-related vendor relationships, contracts, and service agreements. • Plan and oversee technology budgets and purchasing. Training & Collaboration • Provide training, workshops, and resources to help faculty effectively integrate educational technology. • Communicate clearly and proactively with administrators, teachers, and staff. • Support technology use during school events, testing, and assemblies Compliance & Policies • Maintain compliance with privacy laws and regulations (GDPR, PCI, etc.) • Develop and update technology policies, acceptable use guidelines, and cybersecurity protocols. • Ensure consistent data protection and secure handling of student information. JOB REQUIREMENTS Required • Bachelor's degree in Information Technology, Computer Science, or related field • Must be intermediate / advanced level English • 3+ years of experience in IT administration or management • Strong knowledge of networking, Windows/Mac OS, Microsoft 365, and cloud-based systems • Experience managing user support in a multi-device environment • Excellent communication, problem-solving, and customer service skills • Ability to work in a school environment with patience, flexibility, and professionalism Preferred • Experience in K-12 education or a similar academic setting • Familiarity with SIS/LMS platforms (e.g., Blackbaud, Veracross, Canvas, PowerSchool) • Certifications such as CompTIA Network+/Security+, Microsoft, or equivalent • Experience managing technology budgets and vendor relationships Competencies Communicate with Impact Collaborate with Empathy Make Considered Decisions Embrace Change Drive Growth
Are you an experienced Administrator in Hull who enjoys working with numbers and has a great eye for detail? Do you feel confident working with timesheets, checking figures and accurately inputting information onto a system? Are you looking for a role where you can develop new skills and build your knowledge of payroll, even if you haven't worked in payroll before? If so, this Payroll Support Administrator job in Hull could be exactly what you're looking for. This is an excellent opportunity to join an established organisation in Hull as part of a friendly and supportive team. Working closely with the Payroll Manager, you'll provide accurate administration support across a busy payroll service, dealing with a variety of information, timesheets and employee records. You don't need previous payroll experience for this role. What's more important is that you're confident with numbers, have strong administration and data entry skills and can work accurately with detailed information. A key part of the role will involve taking information from timesheets and inputting this correctly onto the payroll system, making sure hours, rates and relevant allowances have all been recorded accurately. You'll therefore need to be methodical, comfortable with basic calculations and able to spot when something doesn't look quite right. This could be a great opportunity if you're currently working in administration, finance, accounts, data entry or another numbers-based role and would like to develop your skills within payroll. What the Payroll Support Administrator job involves As the Payroll Support Administrator, you'll provide day-to-day support across the payroll function, including: Inputting information from employee timesheets accurately onto the payroll system. Checking hours worked and ensuring the correct rates and allowances have been entered. Reviewing timesheets and identifying missing, incomplete or potentially incorrect information. Carrying out basic calculations and checks to ensure payroll information is accurate. Maintaining accurate employee and payroll records. Processing new starter and leaver information and keeping records up to date. Supporting the administration of four-weekly and monthly payrolls. Maintaining records relating to holidays, statutory payments and other employee information. Responding to queries in a friendly and professional manner. Contacting customers when information is missing or needs to be clarified. Supporting pension administration and maintaining accurate records. Assisting with information and calculations required for audits. Maintaining and updating information across internal systems. Producing reports and ensuring information is recorded accurately. Handling sensitive personal and financial information confidentially. Working to regular payroll deadlines while maintaining a high level of accuracy. Providing general administration support and helping colleagues when required. Skills required For this role, we're more interested in your numerical ability, accuracy and administration skills than previous payroll experience. You ll ideally have: Previous experience within an administration, data entry, finance, accounts or similar office-based role. Good numerical skills and confidence working with figures. Experience accurately inputting data and information onto computer systems. The ability to read and interpret information from documents such as timesheets and transfer it accurately onto a system. Good basic maths skills with the confidence to check hours, rates, allowances and calculations. Excellent attention to detail and the ability to spot errors or inconsistencies. A methodical approach to your work and an understanding of the importance of accuracy. Strong organisational skills with the ability to manage your workload and work to regular deadlines. Good IT skills, including Microsoft Office. Good communication skills and the confidence to ask questions or clarify information when something doesn't look right. A friendly and professional approach when dealing with customers and colleagues. The ability to handle confidential and sensitive information appropriately. A willingness to learn and develop your knowledge of payroll. Previous payroll experience would be an advantage, but it isn't essential as training will be provided Other information Full-time 35 hours per week Salary of £24,000 per annum 25 days' holiday plus bank holidays Christmas shutdown, with three days of annual leave reserved to allow for a two-week closure over the festive period Auto-enrolment pension Simply Health healthcare after successful completion of the six-month probation period Free on-site parking (limited spaces), with free street parking Family-friendly and supportive working environment Training and development opportunities The opportunity to work for a well-respected charity This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive, if you have not heard from us within two weeks, please assume you have not been shortlisted for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and is also committed to protecting your personal data. If you would like to read our Privacy Policy, please visit our website at (url removed), where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, X and LinkedIn for up-to-date vacancies and other helpful information.
Aug 24, 2026
Full time
Are you an experienced Administrator in Hull who enjoys working with numbers and has a great eye for detail? Do you feel confident working with timesheets, checking figures and accurately inputting information onto a system? Are you looking for a role where you can develop new skills and build your knowledge of payroll, even if you haven't worked in payroll before? If so, this Payroll Support Administrator job in Hull could be exactly what you're looking for. This is an excellent opportunity to join an established organisation in Hull as part of a friendly and supportive team. Working closely with the Payroll Manager, you'll provide accurate administration support across a busy payroll service, dealing with a variety of information, timesheets and employee records. You don't need previous payroll experience for this role. What's more important is that you're confident with numbers, have strong administration and data entry skills and can work accurately with detailed information. A key part of the role will involve taking information from timesheets and inputting this correctly onto the payroll system, making sure hours, rates and relevant allowances have all been recorded accurately. You'll therefore need to be methodical, comfortable with basic calculations and able to spot when something doesn't look quite right. This could be a great opportunity if you're currently working in administration, finance, accounts, data entry or another numbers-based role and would like to develop your skills within payroll. What the Payroll Support Administrator job involves As the Payroll Support Administrator, you'll provide day-to-day support across the payroll function, including: Inputting information from employee timesheets accurately onto the payroll system. Checking hours worked and ensuring the correct rates and allowances have been entered. Reviewing timesheets and identifying missing, incomplete or potentially incorrect information. Carrying out basic calculations and checks to ensure payroll information is accurate. Maintaining accurate employee and payroll records. Processing new starter and leaver information and keeping records up to date. Supporting the administration of four-weekly and monthly payrolls. Maintaining records relating to holidays, statutory payments and other employee information. Responding to queries in a friendly and professional manner. Contacting customers when information is missing or needs to be clarified. Supporting pension administration and maintaining accurate records. Assisting with information and calculations required for audits. Maintaining and updating information across internal systems. Producing reports and ensuring information is recorded accurately. Handling sensitive personal and financial information confidentially. Working to regular payroll deadlines while maintaining a high level of accuracy. Providing general administration support and helping colleagues when required. Skills required For this role, we're more interested in your numerical ability, accuracy and administration skills than previous payroll experience. You ll ideally have: Previous experience within an administration, data entry, finance, accounts or similar office-based role. Good numerical skills and confidence working with figures. Experience accurately inputting data and information onto computer systems. The ability to read and interpret information from documents such as timesheets and transfer it accurately onto a system. Good basic maths skills with the confidence to check hours, rates, allowances and calculations. Excellent attention to detail and the ability to spot errors or inconsistencies. A methodical approach to your work and an understanding of the importance of accuracy. Strong organisational skills with the ability to manage your workload and work to regular deadlines. Good IT skills, including Microsoft Office. Good communication skills and the confidence to ask questions or clarify information when something doesn't look right. A friendly and professional approach when dealing with customers and colleagues. The ability to handle confidential and sensitive information appropriately. A willingness to learn and develop your knowledge of payroll. Previous payroll experience would be an advantage, but it isn't essential as training will be provided Other information Full-time 35 hours per week Salary of £24,000 per annum 25 days' holiday plus bank holidays Christmas shutdown, with three days of annual leave reserved to allow for a two-week closure over the festive period Auto-enrolment pension Simply Health healthcare after successful completion of the six-month probation period Free on-site parking (limited spaces), with free street parking Family-friendly and supportive working environment Training and development opportunities The opportunity to work for a well-respected charity This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive, if you have not heard from us within two weeks, please assume you have not been shortlisted for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and is also committed to protecting your personal data. If you would like to read our Privacy Policy, please visit our website at (url removed), where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, X and LinkedIn for up-to-date vacancies and other helpful information.
ServiceNow Developer Location: Telford (2-3 days per week onsite) Duration: 6 Months Rate: Up to 740 per day Clearance: Active SC Clearance Required Overview We are seeking an experienced ServiceNow Developer to support the delivery of a large-scale ServiceNow implementation. Working as part of a delivery team, you will configure, develop, test and support ServiceNow capabilities across multiple workstreams, with a focus on HRSD, CSM, Employee Centre, Knowledge Management, Virtual Agent and integrations. Key Responsibilities Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent and Now Assist capabilities. Participate in sprint planning, backlog refinement and technical design discussions. Support unit testing, SIT, UAT and defect resolution activities. Produce and maintain technical documentation. Collaborate with architects, developers, testers and business stakeholders. Required Skills & Experience Hands-on ServiceNow development experience. Strong experience with HRSD. Experience across one or more of: CSM Source-to-Pay Operations Employee Centre / Employee Centre Pro ServiceNow Integrations Virtual Agent Now Assist Experience developing case workflows, service catalogues, agent workspaces and portal experiences. Strong ServiceNow scripting skills including JavaScript, Glide APIs and Flow Designer. Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs and/or IntegrationHub. Experience supporting Agile delivery methodologies and test cycles. Strong analytical, troubleshooting and problem-solving skills. Essential Requirements ServiceNow Certified System Administrator. Active SC Clearance. UK Based. Experience working within large-scale enterprise or public sector ServiceNow delivery programmes. Strong stakeholder engagement and communication skills. Ability to work collaboratively across multiple supplier and stakeholder teams. Highly Desirable ServiceNow Certified Implementation Specialist - HRSD. ServiceNow Certified Implementation Specialist - CSM. Desirable ServiceNow Certified Application Developer. Employee Centre. IntegrationHub. Virtual Agent. Now Assist / GenAI accreditations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Contractor
ServiceNow Developer Location: Telford (2-3 days per week onsite) Duration: 6 Months Rate: Up to 740 per day Clearance: Active SC Clearance Required Overview We are seeking an experienced ServiceNow Developer to support the delivery of a large-scale ServiceNow implementation. Working as part of a delivery team, you will configure, develop, test and support ServiceNow capabilities across multiple workstreams, with a focus on HRSD, CSM, Employee Centre, Knowledge Management, Virtual Agent and integrations. Key Responsibilities Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent and Now Assist capabilities. Participate in sprint planning, backlog refinement and technical design discussions. Support unit testing, SIT, UAT and defect resolution activities. Produce and maintain technical documentation. Collaborate with architects, developers, testers and business stakeholders. Required Skills & Experience Hands-on ServiceNow development experience. Strong experience with HRSD. Experience across one or more of: CSM Source-to-Pay Operations Employee Centre / Employee Centre Pro ServiceNow Integrations Virtual Agent Now Assist Experience developing case workflows, service catalogues, agent workspaces and portal experiences. Strong ServiceNow scripting skills including JavaScript, Glide APIs and Flow Designer. Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs and/or IntegrationHub. Experience supporting Agile delivery methodologies and test cycles. Strong analytical, troubleshooting and problem-solving skills. Essential Requirements ServiceNow Certified System Administrator. Active SC Clearance. UK Based. Experience working within large-scale enterprise or public sector ServiceNow delivery programmes. Strong stakeholder engagement and communication skills. Ability to work collaboratively across multiple supplier and stakeholder teams. Highly Desirable ServiceNow Certified Implementation Specialist - HRSD. ServiceNow Certified Implementation Specialist - CSM. Desirable ServiceNow Certified Application Developer. Employee Centre. IntegrationHub. Virtual Agent. Now Assist / GenAI accreditations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A welcoming and inclusive secondary school in Sheffield is seeking an experienced SEND Administrator to join their team on an interim basis this September. This school is passionate about ensuring every student receives the support they need to thrive, and you'll play a vital role in helping that happen behind the scenes. Your new role Love organisation? Passionate about supporting young people with additional needs?As the SEND Administrator, you'll work closely with the SENCO, students, parents, and external agencies to ensure SEND processes run smoothly and efficiently. You'll be the organisational powerhouse that keeps everything on track. Your responsibilities will include: Providing administrative support to the SENCO and wider inclusion team Maintaining accurate SEND records and student files Coordinating annual reviews and SEND meetings Liaising with parents, staff, local authorities, and external professionals Managing confidential documentation and reports Supporting Education, Health and Care Plan (EHCP) administration Updating school systems and tracking SEND data Assisting with statutory processes and compliance requirements What you'll need to succeed We're looking for someone who is highly organised, detail-focused, and able to manage multiple priorities in a busy school environment. You'll ideally have: Previous administration experience, ideally within education or SEND Strong attention to detail and record-keeping abilities Experience handling sensitive and confidential information Excellent communication and interpersonal skills The ability to work independently and use initiative A genuine passion for supporting students with additional needs A commitment to safeguarding and promoting student welfare We will need to be able to obtain references to cover the last 2 years as a minimum and you will need to be willing to undergo an Enhanced DBS check if you don't already have a DBS on the update service What you'll get in return As well as receiving a competitive rate of pay, this is an excellent opportunity to gain experience in an outstanding school. When you register with Hays you will be allocated a dedicated consultant who will be on hand to offer career advice and guide you through the registration process. Once you have completed this particular assignment we will then be in a position to place you in further schools. By registering with Hays Education, you will also be eligible for our Refer a Friend Scheme where you could receive £250 in vouchers T&Cs apply.
Aug 23, 2026
Full time
A welcoming and inclusive secondary school in Sheffield is seeking an experienced SEND Administrator to join their team on an interim basis this September. This school is passionate about ensuring every student receives the support they need to thrive, and you'll play a vital role in helping that happen behind the scenes. Your new role Love organisation? Passionate about supporting young people with additional needs?As the SEND Administrator, you'll work closely with the SENCO, students, parents, and external agencies to ensure SEND processes run smoothly and efficiently. You'll be the organisational powerhouse that keeps everything on track. Your responsibilities will include: Providing administrative support to the SENCO and wider inclusion team Maintaining accurate SEND records and student files Coordinating annual reviews and SEND meetings Liaising with parents, staff, local authorities, and external professionals Managing confidential documentation and reports Supporting Education, Health and Care Plan (EHCP) administration Updating school systems and tracking SEND data Assisting with statutory processes and compliance requirements What you'll need to succeed We're looking for someone who is highly organised, detail-focused, and able to manage multiple priorities in a busy school environment. You'll ideally have: Previous administration experience, ideally within education or SEND Strong attention to detail and record-keeping abilities Experience handling sensitive and confidential information Excellent communication and interpersonal skills The ability to work independently and use initiative A genuine passion for supporting students with additional needs A commitment to safeguarding and promoting student welfare We will need to be able to obtain references to cover the last 2 years as a minimum and you will need to be willing to undergo an Enhanced DBS check if you don't already have a DBS on the update service What you'll get in return As well as receiving a competitive rate of pay, this is an excellent opportunity to gain experience in an outstanding school. When you register with Hays you will be allocated a dedicated consultant who will be on hand to offer career advice and guide you through the registration process. Once you have completed this particular assignment we will then be in a position to place you in further schools. By registering with Hays Education, you will also be eligible for our Refer a Friend Scheme where you could receive £250 in vouchers T&Cs apply.
Senior Linux System Administrator (DV Cleared) Title: Senior Linux System Administrator Employment: Permanent Location: Reading Salary: £70,000 £100,000, plus a £5,000 DV allowance and a bonus of up to 10% Security clearance: Active and valid DV clearance required Working pattern: Onsite, with the option to work from home every other Friday Hours: 37.5 hours per week An opportunity is available for a DV Cleared Senior Linux System Administrator to join a specialist security team supporting a secure, large-scale big data platform for a UK critical national infrastructure programme. The platform supports a suite of cutting-edge cybersecurity and data science tools, with the team using DevOps methodologies to deliver continuous improvements in response to evolving security requirements. Key Responsibilities Administer, maintain and optimise Linux server environments across production and development platforms Manage VMware vSphere/ESXi infrastructure, including virtual machines, resource allocation and host configuration Develop and maintain automation using Ansible or equivalent tools to streamline deployments, configuration and routine tasks Develop and maintain Bash and shell scripts Troubleshoot complex Linux, networking, storage, permissions and performance issues Support secure IT infrastructure and CI/CD environments Support interoperability with Windows Server environments where required Contribute to continuous improvements across a highly secure big data platform Essential Skills Strong Linux administration experience with RHEL, Rocky Linux or similar VMware vSphere/ESXi administration Ansible or equivalent infrastructure automation tools Bash/shell scripting Strong troubleshooting skills across Linux environments Networking, storage and permissions CI/CD environments and methodologies IT infrastructure and security experience Desirable Skills Experience supporting large-scale or complex infrastructure environments Experience working within DevOps environments Windows Server knowledge Experience supporting secure or highly regulated environments Exposure to big data, cybersecurity or data science platforms Benefits Bonus of up to 10% £5,000 annual DV allowance while working in a role requiring DV clearance Pension scheme with 5% employee and 10% employer contribution Private GP access for you and your immediate family Enhanced maternity, paternity and adoption leave Paid carers leave Holiday purchase scheme Optional healthcare, dental and gym benefits Important Information Applicants must hold active and valid DV clearance Applicants must be UK residents No visa sponsorship is available for this role This role is predominantly on-site, with no fully remote option
Aug 23, 2026
Full time
Senior Linux System Administrator (DV Cleared) Title: Senior Linux System Administrator Employment: Permanent Location: Reading Salary: £70,000 £100,000, plus a £5,000 DV allowance and a bonus of up to 10% Security clearance: Active and valid DV clearance required Working pattern: Onsite, with the option to work from home every other Friday Hours: 37.5 hours per week An opportunity is available for a DV Cleared Senior Linux System Administrator to join a specialist security team supporting a secure, large-scale big data platform for a UK critical national infrastructure programme. The platform supports a suite of cutting-edge cybersecurity and data science tools, with the team using DevOps methodologies to deliver continuous improvements in response to evolving security requirements. Key Responsibilities Administer, maintain and optimise Linux server environments across production and development platforms Manage VMware vSphere/ESXi infrastructure, including virtual machines, resource allocation and host configuration Develop and maintain automation using Ansible or equivalent tools to streamline deployments, configuration and routine tasks Develop and maintain Bash and shell scripts Troubleshoot complex Linux, networking, storage, permissions and performance issues Support secure IT infrastructure and CI/CD environments Support interoperability with Windows Server environments where required Contribute to continuous improvements across a highly secure big data platform Essential Skills Strong Linux administration experience with RHEL, Rocky Linux or similar VMware vSphere/ESXi administration Ansible or equivalent infrastructure automation tools Bash/shell scripting Strong troubleshooting skills across Linux environments Networking, storage and permissions CI/CD environments and methodologies IT infrastructure and security experience Desirable Skills Experience supporting large-scale or complex infrastructure environments Experience working within DevOps environments Windows Server knowledge Experience supporting secure or highly regulated environments Exposure to big data, cybersecurity or data science platforms Benefits Bonus of up to 10% £5,000 annual DV allowance while working in a role requiring DV clearance Pension scheme with 5% employee and 10% employer contribution Private GP access for you and your immediate family Enhanced maternity, paternity and adoption leave Paid carers leave Holiday purchase scheme Optional healthcare, dental and gym benefits Important Information Applicants must hold active and valid DV clearance Applicants must be UK residents No visa sponsorship is available for this role This role is predominantly on-site, with no fully remote option
Job Description: We are currently recruiting for a Purchase Ledger Administrator, to work as part of our Finance team based at our head office in Wolverhampton. Day to day duties will include: Processing invoices on our SAGE 200 financial system and filing them accordingly Reconciling Company Credit Card Statements Managing Key Supplier Accounts Liaising with suppliers and Regional Depot Managers to res click apply for full job details
Aug 23, 2026
Full time
Job Description: We are currently recruiting for a Purchase Ledger Administrator, to work as part of our Finance team based at our head office in Wolverhampton. Day to day duties will include: Processing invoices on our SAGE 200 financial system and filing them accordingly Reconciling Company Credit Card Statements Managing Key Supplier Accounts Liaising with suppliers and Regional Depot Managers to res click apply for full job details
My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Aug 23, 2026
Full time
My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
