40 jobs found

Haematology Advanced Clinical Practitioner Employer: NHS Jobs Location: Macclesfield, SK10 3BL Pay: £57,528.00 to £64,750.00 per year, £57528.00 - £64750.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Advanced Clinical Practice 1.0 Plan and manage own workload and the workload of the service, in a flexible manner, ensuring that service provision meets the need of patients. 1.1 Recognises and appropriately responds to limitations and gaps in knowledge seeking support where necessary. Demonstrates critical self-reflection, self-awareness, emotional intelligence, resilience, and openness to change. 1.2 Develops and undertakes advanced clinical skills in assessing and managing patients. This includes obtaining informed consent, history taking, screening, systematic clinical examination, requisition and interpretation of appropriate clinical investigations and formulation of clinical management plans. 1.3 Maintain and develop expertise and competence within the field of hematology oncology to enable collaboration with senior colleagues and medical staff, and to facilitate the management of patients. 1.4 Use evidence-based research to support clinical decisions and management plans. 1.5 Prescribe within the capacity of non-medical prescribing, adhering to Trust policy and existing frameworks including first and subsequent cycles of SACT (as per Medicines Practice Operational Policy July 2010), unlicensed medication and drugs used within clinical trials as qualified Independent Non-Medical Prescriber. Prescribe appropriate blood products as per Trust policy. 1.9 Liaise with the wider inter-professional teams regarding the management of patients under their care. 1.10 Accept referrals from other health care professionals and refer patients directly to other specialties within the appropriate primary, secondary and tertiary care settings. 1.11 Communicate highly complex and sensitive information to patients and their significant others, this may include diagnosis, results of scans or other investigations, management options and prognosis. 1.12 Work collaboratively with an appropriate range of multi-agency and multi-professional resources, developing, maintaining and evaluating links to manage risk and issues across organisations and settings. 1.13 Prepare accurate and concise records and reports, both verbal and written. Communicate with the patients referring specialist, GP and other community. and hospice-based services at regular intervals as appropriate. 1.14 Contribute to clinical and research governance processes, including adverse incident reporting and the investigation and the management of complaints as appropriate 1.15 Involve patients and their carers on issues surrounding health promotion, illness prevention and self-management. Promote and facilitate changes to lifestyle where appropriate. 1.16 Contribute to the coordination and effective management of the admission and discharge process as appropriate for disease group with reference to Bed Management Policy. 1.17 Perform clinical procedures safely according to defined protocols. 1.18 Develop patient specific information and ensure patients receive appropriate information, advice, and support in relation to their illness and treatment. Provide an environment that encourages patient centred involvement. 1.19 Be an active member of relevant Trust committees and groups contributing to developing/implementing local/national strategy. 1.20 Collaborate within the Greater Manchester Cancer Alliance and offer clinical support to colleagues within the service, relating to individual patient management, health care delivery and strategic policy initiatives. Assist in the development of integrated patient pathways (e.g., NICE Guidance on Cancer Services, NHS Guidance etc). 1.21 Act as an expert resource and provide advice and support to ward/departmental areas and the wider community. 1.22 Demonstrate professionalism in terms of attitude, communication, and appearance at all times. 1.23 If appropriate to role in Research, adhere to ICH/GCP competence and commit to maintaining update ever 3 years. LEADERSHIP AND MANAGEMENT 2.0 Contribute as appropriate to the development of strategies within the Division and wider Trust. 2.1 Be a visible role model for advanced clinical practice in research demonstrating a person-centered approach to service delivery and development within the Trust and externally at a National & International level. 2.2 Promote the role of advanced clinical practitioner locally, nationally and internationally. 2.3 Pro-actively initiate and develop effective relationships to empower and inspire staff members, to promote productive working and enhance patient care. 2.4 Provide professional, clinical and academic leadership and supervision to other professionals as appropriate within the scope of the role 2.5 Lead on clinical audit, including service evaluation and clinical service re-design including evaluation of own practice, demonstrating the impact of advanced practice on service function and effectiveness, (e.g. outcomes of care, experience and safety). 2.6 Critically apply advanced clinical expertise to provide consultancy across professional and service boundaries, such as the development of clinical protocols, standards and guidelines to enhance quality and promote sharing and adoption of best practice. 2.7 Demonstrate excellent leadership skills by identifying, leading and implementing change required for service improvement, risk management, governance and quality. 2.8 Contribute to local, regional and national clinical networks including specialty groups and key stakeholders. 2.9 Continually develop practice in response to changing population health and research needs; engaging in horizon scanning for future developments. 2.10 Actively seek feedback and involvement from patients, families and carers by engaging with Patient Participation and Involvement (PPI) groups in all aspects of patient care and research service delivery i.e., focus groups. 2.11 Demonstrate resilience and determination in managing situations which are complex or unpredictable. 2.12 Demonstrate receptiveness to challenge and preparedness to constructively challenge others, escalating concerns that affect individuals, families, carers, communities and colleagues safety and wellbeing when necessary. 2.13 Participate in innovative and research-based practice to promote excellence in patient care. 2.14 Maintain professional registration and practice through CPD and revalidation. 2.15 Maintain professional portfolio to demonstrate competency in line with the trust competency framework. 2.16 Maintain personal standards of conduct and behavior consistent with Trust and NMC/Professional guidelines. 2.17 Recognise and acts as an advocate for patients, carers and service organisation. Lead change as required and ensure resolution of conflict. 2.18 To assume or share management responsibility for colleagues within disease group as required. EDUCATION 3.0 Critically assess and identify own learning and development needs in line with service requirements. Negotiated an annual personal development plan that reflects the breadth of ongoing professional development across the four pillars of advanced clinical practice and undertake professional development accordingly. 3.1 Engage in self-directed learning, critically reflecting to maximise clinical skills and knowledge. Participate in the ongoing advanced clinical practice training and education program both within the organisation and beyond e.g., national/ international conferences. RESEARCH 4.0 Engage in research activity, adhering to good research practice guidance, so that evidence-based strategies are developed and applied to enhance quality, safety, productivity and value for money. 4.1 Contribute to the delivery of the Trust strategic vision for academic nursing and AHP roles. 4.2 Disseminate best practice/research findings and quality improvement projects through appropriate media. For example, via local team and/or national/international peer reviewed publications. 4.3 Evaluate and audit own and others clinical practice, selecting and applying valid, reliable methods, then acting on findings. 4.4 Critically appraise and synthesise the outcome of relevant research, evaluation and audit, using the results to underpin own practice, and to inform that of others. 4.5 Use a critical approach to identify gaps in the evidence base and its applications to practice, alerting appropriate individuals and organisations to these and how they might be addressed in a safe and pragmatic way. 4.6 Actively identify potential need for further research to strengthen evidence for best practice. This may involve acting as an educator, leader, innovator and contributor to research activity and/or applying for research funding. 4.7 Facilitate collaborative links between clinical practice and research through proactive engagement, networking and close working relationships with academics, clinical and other researchers. 4.8 If appropriate to role . click apply for full job details

Full-time (Permanent) £48,801 - £50,270 Plus location allowance £1750 Published on 2 April 2026 Deadline 26 April 2026 Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you'll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You'll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers' requirements, you'll also ensure they're within our organisation's technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you'll also generate creative new approaches to improving the service we offer. You'll have several additional tasks - these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You'll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team's knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation's interests This is a fast-paced and complex role, and to be a success you'll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands on experience in a similar role. You'll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You'll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You'll be working with a wide range of colleagues and stakeholders, so it's important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers' technical specialists and our product and services teams. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on site gym, nursery, café, and restaurant, and we offer interest free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverseteam to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: Experience of working within IT service delivery environments BTEC or equivalent, preferably in Information Technology or relevant experience Hands on experience of service management tooling, such as ServiceNow ITIL4 Managing Professional Understand of service deign across the service delivery lifecycle Broad technical understanding Qualifications ITIL4 Managing Professional BTEC or equivalent, preferably in Information Technology or relevant experience

Job Description Role: Windows Engineer Location: London Career Level: Specialist Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Qualification As a Windows Engineer, you will: Join the team as a subject matter expert supporting our Managed Services function supporting Microsoft Windows Server, Active Directory Domain Services, infrastructure systems including the management of cloud platforms & working knowledgeof virtual environments (private), and related toolsets where you will be a major contributor to the ongoing success of client support and service operational improvements. Additionally, the position will require individual experience in systems enhancement review and planning, integration, identity life-cycle management, and process automation and improvement. The ideal candidate will be a motivated self-starter with excellent written and verbal communication skills, who excels as an individual, as well as among peers in a team environment. The position will also support other Infrastructure teams and will cross train with other team members as needed. Personal responsibility, ability to work independently, clear communication, ownership, and thoughtful execution of work is paramount! Windows Engineer Responsibilities Daily operational "break/fix" duties while working primarily out of a ticketing-based system with a large focus on Windows Server operating systems and their related Roles, Features, and components/infrastructure. Analyze, and support highly complex, enterprise-level Active Directory Services in hybrid, on-premises, and cloud hosted environments. Manage enterprise identity cloud directories including Microsoft Azure AD, AWS, Microsoft AD, and Oracle Cloud Infrastructure. Analyze current Directory Services environments to identify both technical and operational opportunities and develop continuous improvement action plans. Develop detailed knowledge based articles, standards, design, and implementation of documentation. Routine engagement with multiple other technical teams including Networking, Security, Database, Process Management, and Customer Relations personnel. Related Work Experience Troubleshooting all operating system related issues including, but not limited to, performance, system health, and system security. Managing multiple Active Directory Domains and Forests in disparate environments. Managing Active Directory Groups, Users, Services, and Computer Accounts. Group Policy Management (planning, implementing, and troubleshooting). Managing Active Directory Certificate Services / PKI Supporting O365 migration. (Technical understanding and working knowledge of M365 platforms) Supporting Azure, OCI and AWS migrations. Supporting Azure EntraID and AD Connect Supporting Active Directory Lightweight Directory Services, ADFS, SSO. Supporting upgrades and routine troubleshooting of Windows Server operating systems including security remediations. Disaster Recovery execution, coordination, and creation of related documentation. Strict Change Control, Incident, and Problem resolution based of ITIL methodology. Working knowledge and utilising AI based tooling for cloud assessments, infrastructure improvements and data capturing. Professional engagement with clients to discuss Infrastructure related changes or improvements to environments. After hours on call rotation required to ensure support for UK strategic clients. Desirable Extensive understanding and hands on experience of hybrid cloud deployments including management of virtual servers, resources, networking, storage and hypervisors. What's in it for you Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Equal Employment Opportunity Statement Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at . Locations London

Because we strive to put people first. Culture, our way. Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Do as a Technology Business Partner - Global Business Services As Primark continues to strengthen and scale its Global Business Services (GBS) operations, the Technology Business Partner GBS will play a pivotal role in bridging Primark's global technology teams with GBS operations; Primark GBS Team and GBS Partner's Mumbai service centre. In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Single Technology Contact for GBS (Primark & Partner) Act as the central point of contact for all technology-related matters impacting GBS, ensuring consistent ways of working, effective collaboration, and smooth delivery of technology services and changes across global and Mumbai-based operations. Relationship & Stakeholder Management Build strong, trust-driven relationships with GBS teams, business leaders, and global technology stakeholders; represent Technology in operational reviews, planning forums, and governance discussions to align GBS needs with Primark's technology strategy and standards. GBS Technology Enablement Lead and support the onboarding and technology enablement of GBS capabilities-including new services, processes, and teams-ensuring access to appropriate Technology systems, tools, support models, and documentation while bridging communication between GBS and central Technology teams. Issue, Risk & Dependency Management Own end-to-end coordination of technology issues impacting GBS by working with Infrastructure, Applications, Security, Support teams, and third parties; track and elevate risks, dependencies, and service-impacting issues to ensure timely resolution aligned with governance and SLAs. Project & Change Delivery Oversight Partner with PMO and delivery teams to manage Technology projects and changes across applications, reporting, automation, data, and infrastructure; ensure GBS requirements are embedded in scope, planning, testing, deployment, and operational readiness for go live transitions. Continuous Improvement, Governance & Strategic Reporting Identify opportunities for process improvement and service maturity; support adherence to Technology controls, security policies, and data protection requirements; contribute to the GBS technology roadmap while providing regular updates to senior stakeholders on performance, risks, and progress. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Technology Partnership & Global Experience Proven background in Technology Business Partnering, Technology Relationship Management, or Technology Service Delivery within a global organisation, with experience supporting Shared Services or Global Business Services (GBS) environments. Technology & Service Management Expertise Strong understanding of enterprise and operational technology landscapes-including applications, infrastructure, reporting, and service management-along with exposure to ITIL, Agile, or other structured delivery methodologies. Cross Functional & Supplier Management Demonstrated ability to manage cross-functional teams and third party suppliers, including experience working with or supporting offshore service centres, particularly in India, and familiarity with multi geography operating models. Stakeholder Engagement & Communication Excellent communication, influencing, and stakeholder management skills, with the ability to engage effectively at all organisational levels and work within multicultural, globally distributed teams. Autonomy, Problem Solving & Decision Making Strong analytical, problem-solving, and decision making skills, with the ability to work autonomously, manage competing priorities, and deliver outcomes in a fast paced environment. Enterprise Platform Knowledge Working knowledge of key enterprise platforms such as Oracle Retail, Microsoft technologies, ServiceNow, or similar large-scale business systems. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-6922

Careline Advisor - Multilingual Speaker Job Description Job Title: Careline Advisor - Multilingual Speaker Clients: Danone Salary: £29,500 Location: Konecta, UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am - 4pm / Saturday 8am-1pm Main Purpose of Role As a Careline Advisor, you will be responsible for delivering excellent customer care and support to Benelux Danone consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of Danone products, and will handle queries and consumer complaints about these products and their consumption. At the core of the multi-skilled "One Danone Careline" team, you will work alongside fluent subject matter experts, as well as quality and knowledge specialists, to ensure that Danone consumers receive the quality of care expected while following Danone procedures and quality processes. You will also be responsible for all customer interactions through social media channels. Your main focus will be to handle consumer queries and concerns across platforms such as Facebook and Instagram, ensuring timely and effective resolution of issues. You will support the day to day social media operations, including proactive and reactive conversation of specific brands, providing best in class service to the client. You will be responsible for publishing, monitoring and moderating social engagement, including the response and handling of complaints received on various social and digital channels in line with our brand tone of voice. The role requires you to be a fluent French and Dutch speaker, to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner. You will also be required to have strong English second language capabilities. We are looking for people who are flexible and positive to join our team embracing Konecta's values and representing this well loved client. Skill Required Fluent French and Dutch speaker Ability to communicate effectively and empathically with a wide range of consumers and members of the public Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Strong interest in food and foods for special medical purposes IT skills: ability to use Google Suite and Microsoft Office, strong typing skills; CRM knowledge such as Salesforce is a plus Flexible to work shifts Self motivated and a team player To have fun at work! Who are Konecta UK? We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500+ Apprenticeships qualifications and career flight path schemes Perk Box: Recognition and reward schemes Cycle to work scheme Operational Days and Hours With given notice, Konecta reserves the right to change your working hours. Please note that whilst you will be supporting the Danone contract, whose opening hours are 7.30am - 4pm Monday to Friday and 8am - 1pm Saturday, your Konecta contracted hours will be 8am - 8pm Monday to Sunday. You may be required to cover evenings and weekends when required by the business. Systems & Training Full training will be given by Konecta and will include supporting ongoing training requirements for the duration of the project. You will also receive a full company induction that will include many areas such as Data Protection Act and all other systems and soft skills training. Achievement results and opportunity for Growth The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help "raise the bar" in terms of customer experience. Careline Advisors are required to meet established individual SMART objectives as set. Targets will be confirmed, but will include productivity, customer satisfaction, data capture accuracy and call quality targets. These will be communicated by the Team Leader (on behalf of the client). Growth and development are encouraged and supported and over time the team member will have the opportunity to progress their role and take on additional duties. This added responsibility being rewarded with a salary increase.

Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.

Customer Support Administrator Full Time - 37.5 hours per week 100% office based Ainscough Crane Hire are looking for a Customer Support Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service,5 years service and 10 years service Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access to the Ainscough Advantage (People Value) benefits platform Staff forums run 3 times a year - have your voice heard Ainscough Crane Hire are the UKs leading crane company. Based across 30 locations, our dedicated team of experts are passionate about delivering projects on time, to budget and, most importantly, to the highest possible standard of safety. Our industry-recognised Make the Safe Choice ethos is at our core and underpins every single thing we do, from contract lifts and crane hire to specialist projects for customers. Our reputation as a market leader is not just a result of our expansive fleet and comprehensive network of locations across the UK, but is also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within the Business Support team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing support around all Business Support processes whilst dealing with internal and external queries and ensuring procedures and guidelines are always adhered to. Key Responsibilitiesof a Customer Support Administrator Provide general admin support to the Business Support Team and wider Sales Team. Raise Customer quotations & Rental Orders. Use market source data to identify and add sales leads to the CRM for the sales team to qualify. Update and maintain the company CRM in line with process. Compile monthly market insight report for Exec review. Assist Head of Business Support in CRM data management. Support query investigation and resolution Maintain a central system to monitor crane usage and location. Take miscellaneous calls and advise accordingly. Manage multiple requests at once. Person specification Education/Knowledge/Experience Minimum GCSE or equivalent in Maths & English - Desirable Experience of working within a team environment in an Admin role. Excellent telephone manner Proficiency with Microsoft office (word, excel, power point) Knowledge of CRM tools such as Salesforce Knowledge and understanding of the requirements of working within a time critical service environment. Skills/Abilities Proactive approach and excellent attention to detail IT literate - comfortable using multiple systems. Ability to influence and persuade and have flexibility. Excellent time management skills Organised with the ability to simplify complex issues. Able to communicate at all levels, both in verbal & written form. Achieving set targets/KPI's Delivering great customer service Reducing errors and waste Colleague engagement

Job Description: This position is responsible for purchasing and negotiating fabrication materials from one or more vendors in support of the site strategy. Requires evaluating vendor quotes and services to determine most desirable suppliers. Familiar with standard concepts, practices, and procedures within the manufacturing procurement field. Relies on experience and judgment to plan and accomplish goals to perform a variety of tasks. This role also supports the strategic sourcing transition & implementation activities for the site. Job Responsibilities Works with operations, planning and organizing all tasks. Be a strong team player with ability to work effectively on cross-functional projects. Review purchase request for material via MRP or manual purchase requisition. Monitor purchase orders & net demand schedules to ensure required 'need dates' are achieved. Must be able to develop excellent working relationship with both internal and external customers as well as suppliers. Maintain supplier relationships in order to drive cost reductions while continually achieving the highest level of quality material. Ability to interface with company and supplier senior management. Excellent negotiation, presentation, verbal and written communication skills. Plan & expedite the required material to ensure availability to meet production demand whilst maintaining inventory levels to a minimum and in line with set targets. Issue demand forecasts to suppliers and verify requirements can be met to support facility production plan. Report supply issues and assist in finding a solution. You will be the point of contact for supplier invoice queries. You will assist the supply & production teams in the resolution and provide feedback to the finance teams. Ensure system is set up with correct price, MOQ, lead time, safety stock & order policy. Be proactive in reducing E & O inventory. Ensure timely response to inventory queries. Manage supplier Engineering Change with regard to pricing, scheduling & implementation. Issue & Management of Tenders, Resourcing & Cost Saving Projects. Liaise with' freight forwards' to ensure correct import documentation is submitted to HMRC. Push for improved supplier performance & challenge to reduce supplier lead times. Provide accurate & timely monthly reports. Identify business risks Any administration duties to support the job role. Perform additional duties at the request of the Materials Manager Key Tasks Buying responsibility for designated fabrication vendors to support plant & chamber production. Ensure inventory levels are kept within set targets Support efforts to reduce RAW & WIP inventory Identify opportunities & support efforts to reduce cost Support NPPD activities, when requested. Role Requirements & Experience Minimum of 2-5 years of procurement experience, preferably in a heavy manufacturing or industrial environment. Proficient computer skills in MS Office. (Word, Excel,Outlook) Excellent written and verbal communication skills. Purchasing & Engineering Change experience in an MRP environment Strong ability to assess engineering drawings and proceed to RFQ based on supplier capability. Strong negotiating skills, ability to multitask, prioritize work and work closely with other departments. Familiar with standard concepts, practices, and procedures within the procurement field. Be able to take responsibility for resolution of issues. You should be self-motivated and results orientated. Be able to work to time constraints & use own initiatives to solve problems. What benefits can we offer you? The opportunity to work within a global organisation 25 days holiday plus bank holidays Managed Occupational Health service Retail shopping discount programme Early finish, every Friday Discounted gym membership Bike to Work scheme SMART pension If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. Terex Overview: Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential. We design and manufacture advanced specialty vehicles-including fire, ambulance, and recreational vehicles-alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment. With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders. For more information, please visit . Additional Information: We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.