HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world-leading multi-disciplinary expertise and experience. As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide. Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters. At HKA, you can expect: A genuinely collaborative culture where we invest in growing our FACD practice and your career together. A pivotal role in shaping the future of our FACD offering across EMEA and globally. The opportunity to leverage HKA's reputation as one of the world's most respected expert witness firms to accelerate the growth of your valuation and financial damages portfolio. Access to an outstanding expert platform, cutting edge methodologies and a global network of specialists. The Opportunity As a Senior Manager / Associate Director in our Forensic Accounting & Commercial Damages (FACD) team, you'll be part of a high performing global practice known for delivering market leading expert advisory services. This is an exciting stage for our London team, offering the chance to step into a visible leadership role, working alongside Partners recognised internationally for their expertise in contentious valuations and forensic accounting. You will play a key role in the success and continued expansion of our International FACD practice by: Leading substantial workstreams on complex disputes and managing smaller engagements end to end. Owning key client relationships and ensuring exceptional delivery. Guiding, coaching and developing junior colleagues as part of a growing team. Drafting articulate, concise and compelling expert reports, supporting our experts on high value disputes. Conducting and reviewing sophisticated financial, accounting and economic analyses with a high degree of technical rigour. Performing business valuations, using relevant tools and methodologies to generate robust and defensible opinions. Communicating insights and deliverables clearly to Partners, clients and legal teams. Driving business development, including attending industry events, identifying opportunities and contributing to thought leadership. Leading internal development initiatives, from training to process improvement. Skills & Experience We're looking for an ambitious, analytical and commercially sharp Senior Manager / Associate Director who brings: A graduate or postgraduate degree in accounting, finance, economics, or a related quantitative field. Qualified accountant status (ACA, ACCA or equivalent) with experience in a recognised professional services environment specifically within forensics. Demonstrated experience in forensic accounting, contentious valuations, and dispute related engagements. Strong problem solving skills, exceptional analytical capability and meticulous attention to detail. The ability to think strategically and operate confidently in ambiguous or evolving situations. Outstanding written and verbal communication skills, with the ability to explain complex issues clearly. A reputation as a trusted colleague and collaborative team member. Fluency in English is essential; additional language capability is advantageous but not required. ED&I at HKA: HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information. All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis in compliance with local legislation. For more information, email .
Feb 27, 2026
Full time
HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world-leading multi-disciplinary expertise and experience. As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide. Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters. At HKA, you can expect: A genuinely collaborative culture where we invest in growing our FACD practice and your career together. A pivotal role in shaping the future of our FACD offering across EMEA and globally. The opportunity to leverage HKA's reputation as one of the world's most respected expert witness firms to accelerate the growth of your valuation and financial damages portfolio. Access to an outstanding expert platform, cutting edge methodologies and a global network of specialists. The Opportunity As a Senior Manager / Associate Director in our Forensic Accounting & Commercial Damages (FACD) team, you'll be part of a high performing global practice known for delivering market leading expert advisory services. This is an exciting stage for our London team, offering the chance to step into a visible leadership role, working alongside Partners recognised internationally for their expertise in contentious valuations and forensic accounting. You will play a key role in the success and continued expansion of our International FACD practice by: Leading substantial workstreams on complex disputes and managing smaller engagements end to end. Owning key client relationships and ensuring exceptional delivery. Guiding, coaching and developing junior colleagues as part of a growing team. Drafting articulate, concise and compelling expert reports, supporting our experts on high value disputes. Conducting and reviewing sophisticated financial, accounting and economic analyses with a high degree of technical rigour. Performing business valuations, using relevant tools and methodologies to generate robust and defensible opinions. Communicating insights and deliverables clearly to Partners, clients and legal teams. Driving business development, including attending industry events, identifying opportunities and contributing to thought leadership. Leading internal development initiatives, from training to process improvement. Skills & Experience We're looking for an ambitious, analytical and commercially sharp Senior Manager / Associate Director who brings: A graduate or postgraduate degree in accounting, finance, economics, or a related quantitative field. Qualified accountant status (ACA, ACCA or equivalent) with experience in a recognised professional services environment specifically within forensics. Demonstrated experience in forensic accounting, contentious valuations, and dispute related engagements. Strong problem solving skills, exceptional analytical capability and meticulous attention to detail. The ability to think strategically and operate confidently in ambiguous or evolving situations. Outstanding written and verbal communication skills, with the ability to explain complex issues clearly. A reputation as a trusted colleague and collaborative team member. Fluency in English is essential; additional language capability is advantageous but not required. ED&I at HKA: HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information. All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis in compliance with local legislation. For more information, email .
CBSbutler Holdings Limited trading as CBSbutler
Winnersh, Berkshire
RedHat Specialist - SC Cleared Rate: 380 a day IR35 Status: Inside IR35 Location: Wokingham Hybrid in office three days a week Duration: 6 months duration Clearance: SC Clearance required You will join a global IT Consultancy bringing digital transformation to a public sector agency Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Proven experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.
Feb 27, 2026
Contractor
RedHat Specialist - SC Cleared Rate: 380 a day IR35 Status: Inside IR35 Location: Wokingham Hybrid in office three days a week Duration: 6 months duration Clearance: SC Clearance required You will join a global IT Consultancy bringing digital transformation to a public sector agency Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Proven experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.
At McLaren Racing, we're not just here to try to take the chequered flag. We're here to excite our fans, inspire our people and deliver for our partners. And we're also committed to evolving our sport, our industry, and our technology, too. Purpose of the Role We are seeking a highly experienced, dynamic, and fluent French-speaking Senior Manager to lead the operational planning and execution of McLaren Racing's fan and brand activation portfolio specific to the World Endurance Championship (WEC), with a key focus on the 24 Hours of Le Mans. This role will be instrumental in bringing the McLaren brand to life for our passionate fanbase and partners across the WEC calendar, delivering unforgettable, high-impact experiences that drive engagement and reinforce our brand values in the championship. Role Dimensions This is a full-time role dedicated to the operational implementation of hospitality and wider brand activations for WEC. Fluency in French (verbal and written) is a requirement to manage key stakeholders, suppliers, and venue operations as well as guests, with a large delivery programme in Le Mans. It will require extensive global travel for recces and event delivery, including weekends and unsociable hours, inherent to the WEC calendar. The role may focus on delivering fan and client track experiences off-track (city-centre activations, Fan Zones), bringing the racing closer to the community. Work is generally performed within an office environment when not traveling. This role will not have immediate direct line reports but is responsible for building and leading a project-based working group using internal team members (shared resources), external freelancers, and agency support at the outset. Principal Accountabilities WEC & Le Mans Project Management & Delivery Lead the end-to-end planning, development, and execution of major McLaren Racing brand experience events across the global WEC calendar, with specialist focus on the demanding logistics of the 24 Hours of Le Mans. Manage the selection, deployment, and logistics of physical brand assets (show cars, simulators, installations) required to deliver the WEC event portfolio in conjunction with the centralised team. Ensure all WEC brand experience initiatives are integrated seamlessly and deliver on the broader commercial, communication, and race team objectives. Work closely with key commercial partners to develop impactful WEC experiences that meet contractual obligations and exceed partner expectations, demonstrating clear ROI. Project & Resource Management (Matrix Leadership) Act as the project manager responsible for scoping, building, and managing the Brand Experience project group required for each WEC activation. Build business cases for, and manage the utilization of, shared internal resources, including design, marketing, and logistics teams. Identify, onboard, and manage external freelancers, consultants, and agencies required to scale operations, ensuring clear briefs, quality delivery, and adherence to budget. Effectively delegate tasks and manage complex workloads across non-dedicated resources and external suppliers across multiple simultaneous WEC projects. Serve as the primary operational liaison for Le Mans with all French-speaking venue managers, and local suppliers, leveraging fluent French to facilitate permits, contracts, and on-site issue resolution. Financial Management & Reporting Accountable for the Brand Experience P&L for the WEC portfolio, including meticulous budget planning, forecasting, cost control, and financial reporting. Develop and present comprehensive post-event reports, analyzing KPIs, customer engagement (NPS), partner value, and financial outcomes specifically for WEC activations. Build comprehensive surveys and utilize data and feedback to continuously refine and improve future WEC brand experience activation strategies and execution. Knowledge, Skills and Experience Essential Language: Fluent use of English and French Language (verbal and written) is required. Experiential Expertise: Proven experience leading and delivering large-scale experiential marketing or live events, with a deep operational knowledge of motorsport events, specifically sports car or endurance racing (WEC/Le Mans) or with a strong experiential agency background. Matrix Leadership: Experience in leading and motivating project groups composed of internal, external, and non-direct reports. Global Exposure: Demonstrable experience working in and understanding diverse global markets and cultural nuances, inclusive of international permitting, freight and contracting. Financial Acumen: Proven ability to manage complex budgets and P&L responsibility. Agency Management: Strong track record of successfully managing and collaborating with external agencies and suppliers. Detail-Oriented: Meticulous attention to detail in planning, execution, and reporting. Public Speaking: Confident public speaker who can create and deliver compelling presentations, business cases and engage a wide range of audiences. Desirable Proficiency in other languages (e.g., German, Italian, Japanese). Experience in delivering sustainable events and guiding best practice. Experience with project management software (e.g., Smartsheet) and CRM platforms (e.g., Salesforce). Personal Attributes Confident and inspiring leader, capable of motivating a project-based team and influencing senior stakeholders without relying on formal line management structure. Proactive, solutions-oriented, and able to thrive in the fast-paced, high-pressure environment of endurance racing. High degree of flexibility and adaptability, willing to undertake extensive international travel. Thoughtful decision maker who can operate under intense pressure, demonstrating confidence to challenge the status quo. What can McLaren offer? We constantly strive to be better tomorrow than we are today. Our ambition is to be the most pioneering and exhilarating racing team in the world, and our collective task is to set the standards for high performance in sport. We show up every day with energy and enthusiasm, ready to play our part. We encourage and support diversity, equity and inclusion. We will actively promote a culture that values difference and eliminates discrimination in our workplace. McLaren Racing is based at the iconic McLaren Technology Centre (MTC) near Woking. Here at McLaren, we offer hybrid working with 3 days a week based in the MTC. Our state of the art, sustainable campus offers many facilities including a gym, restaurant and indoor and outdoor break-out areas, as well as direct access to park and common land. The MTC is connected to Woking mainline station via regular shuttle buses, from which London Waterloo is a 30 minute train ride. We offer a comprehensive package of benefits including private healthcare, car schemes, life insurance and generous pension contributions.
Feb 27, 2026
Full time
At McLaren Racing, we're not just here to try to take the chequered flag. We're here to excite our fans, inspire our people and deliver for our partners. And we're also committed to evolving our sport, our industry, and our technology, too. Purpose of the Role We are seeking a highly experienced, dynamic, and fluent French-speaking Senior Manager to lead the operational planning and execution of McLaren Racing's fan and brand activation portfolio specific to the World Endurance Championship (WEC), with a key focus on the 24 Hours of Le Mans. This role will be instrumental in bringing the McLaren brand to life for our passionate fanbase and partners across the WEC calendar, delivering unforgettable, high-impact experiences that drive engagement and reinforce our brand values in the championship. Role Dimensions This is a full-time role dedicated to the operational implementation of hospitality and wider brand activations for WEC. Fluency in French (verbal and written) is a requirement to manage key stakeholders, suppliers, and venue operations as well as guests, with a large delivery programme in Le Mans. It will require extensive global travel for recces and event delivery, including weekends and unsociable hours, inherent to the WEC calendar. The role may focus on delivering fan and client track experiences off-track (city-centre activations, Fan Zones), bringing the racing closer to the community. Work is generally performed within an office environment when not traveling. This role will not have immediate direct line reports but is responsible for building and leading a project-based working group using internal team members (shared resources), external freelancers, and agency support at the outset. Principal Accountabilities WEC & Le Mans Project Management & Delivery Lead the end-to-end planning, development, and execution of major McLaren Racing brand experience events across the global WEC calendar, with specialist focus on the demanding logistics of the 24 Hours of Le Mans. Manage the selection, deployment, and logistics of physical brand assets (show cars, simulators, installations) required to deliver the WEC event portfolio in conjunction with the centralised team. Ensure all WEC brand experience initiatives are integrated seamlessly and deliver on the broader commercial, communication, and race team objectives. Work closely with key commercial partners to develop impactful WEC experiences that meet contractual obligations and exceed partner expectations, demonstrating clear ROI. Project & Resource Management (Matrix Leadership) Act as the project manager responsible for scoping, building, and managing the Brand Experience project group required for each WEC activation. Build business cases for, and manage the utilization of, shared internal resources, including design, marketing, and logistics teams. Identify, onboard, and manage external freelancers, consultants, and agencies required to scale operations, ensuring clear briefs, quality delivery, and adherence to budget. Effectively delegate tasks and manage complex workloads across non-dedicated resources and external suppliers across multiple simultaneous WEC projects. Serve as the primary operational liaison for Le Mans with all French-speaking venue managers, and local suppliers, leveraging fluent French to facilitate permits, contracts, and on-site issue resolution. Financial Management & Reporting Accountable for the Brand Experience P&L for the WEC portfolio, including meticulous budget planning, forecasting, cost control, and financial reporting. Develop and present comprehensive post-event reports, analyzing KPIs, customer engagement (NPS), partner value, and financial outcomes specifically for WEC activations. Build comprehensive surveys and utilize data and feedback to continuously refine and improve future WEC brand experience activation strategies and execution. Knowledge, Skills and Experience Essential Language: Fluent use of English and French Language (verbal and written) is required. Experiential Expertise: Proven experience leading and delivering large-scale experiential marketing or live events, with a deep operational knowledge of motorsport events, specifically sports car or endurance racing (WEC/Le Mans) or with a strong experiential agency background. Matrix Leadership: Experience in leading and motivating project groups composed of internal, external, and non-direct reports. Global Exposure: Demonstrable experience working in and understanding diverse global markets and cultural nuances, inclusive of international permitting, freight and contracting. Financial Acumen: Proven ability to manage complex budgets and P&L responsibility. Agency Management: Strong track record of successfully managing and collaborating with external agencies and suppliers. Detail-Oriented: Meticulous attention to detail in planning, execution, and reporting. Public Speaking: Confident public speaker who can create and deliver compelling presentations, business cases and engage a wide range of audiences. Desirable Proficiency in other languages (e.g., German, Italian, Japanese). Experience in delivering sustainable events and guiding best practice. Experience with project management software (e.g., Smartsheet) and CRM platforms (e.g., Salesforce). Personal Attributes Confident and inspiring leader, capable of motivating a project-based team and influencing senior stakeholders without relying on formal line management structure. Proactive, solutions-oriented, and able to thrive in the fast-paced, high-pressure environment of endurance racing. High degree of flexibility and adaptability, willing to undertake extensive international travel. Thoughtful decision maker who can operate under intense pressure, demonstrating confidence to challenge the status quo. What can McLaren offer? We constantly strive to be better tomorrow than we are today. Our ambition is to be the most pioneering and exhilarating racing team in the world, and our collective task is to set the standards for high performance in sport. We show up every day with energy and enthusiasm, ready to play our part. We encourage and support diversity, equity and inclusion. We will actively promote a culture that values difference and eliminates discrimination in our workplace. McLaren Racing is based at the iconic McLaren Technology Centre (MTC) near Woking. Here at McLaren, we offer hybrid working with 3 days a week based in the MTC. Our state of the art, sustainable campus offers many facilities including a gym, restaurant and indoor and outdoor break-out areas, as well as direct access to park and common land. The MTC is connected to Woking mainline station via regular shuttle buses, from which London Waterloo is a 30 minute train ride. We offer a comprehensive package of benefits including private healthcare, car schemes, life insurance and generous pension contributions.
Overview Warehouse Systems Manager Salary: c£70,000+ basic salary Leicestershire Our client is looking for a Warehouse Systems Manager (WSM) to join their team and play a pivotal role in ensuring seamless integration and performance of their Blue Yonder WMS. In this role, you'll be the key link between the operations team and both internal stakeholders and external partners. You will be responsible for ensuring every system and process works in harmony to deliver exceptional customer service. Responsibilities Building strong relationships with the WMS provider (Blue Yonder) and be responsible for WMS configuration and operational activity Collaborating across departments to align operational capabilities with strategic business goals, ensuring the warehouse infrastructure is efficient and future-ready Leading the technical performance and continuous improvement of the WMS Ensuring the WMS, automation, and internal systems are optimised for operational success Delivering on day-to-day systems monitoring, fault resolution, ticket system helpdesk and continuous improvement changes Maintaining an excellent working relationship with the internal IT team to ensure that the warehouse is provided the best service Managing a team of experts to provide planning and KPI data to the warehouse leadership and operations teams to support their longer-term planning and short-term processes Supporting inventory, promotional and project planning by building and maintaining strong relationships with the procurement teams Leading and motivating a specialist team to ensure that all elements of the automated systems, manual handling equipment and WMS are continually monitored, and faults or issues are rectified Ensuring the warehouse team are fully trained and competent in use of warehouse systems and automation Candidate requirements Proven experience managing and implementing Blue Yonder WMS SaaS based solution A collaborative mindset with the ability to bridge technical and operational teams Strong problem-solving skills and a proactive approach to system performance and integration Passion for delivering outstanding customer service through operational excellence Extensive operational and people management experience Detailed experience and knowledge of supply chain and warehouse processes A self-starter who is an ambassador for the warehouse culture Flexible and adaptable, with excellent customer service skills Able to resolve conflicts, maintain relationships and influence performance Able to work from the site in Leicestershire 5 days a week If this sounds of interest please send your CV in Word format, quoting reference 32118 /LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates that are progressing to the next stage will be contacted.
Feb 27, 2026
Full time
Overview Warehouse Systems Manager Salary: c£70,000+ basic salary Leicestershire Our client is looking for a Warehouse Systems Manager (WSM) to join their team and play a pivotal role in ensuring seamless integration and performance of their Blue Yonder WMS. In this role, you'll be the key link between the operations team and both internal stakeholders and external partners. You will be responsible for ensuring every system and process works in harmony to deliver exceptional customer service. Responsibilities Building strong relationships with the WMS provider (Blue Yonder) and be responsible for WMS configuration and operational activity Collaborating across departments to align operational capabilities with strategic business goals, ensuring the warehouse infrastructure is efficient and future-ready Leading the technical performance and continuous improvement of the WMS Ensuring the WMS, automation, and internal systems are optimised for operational success Delivering on day-to-day systems monitoring, fault resolution, ticket system helpdesk and continuous improvement changes Maintaining an excellent working relationship with the internal IT team to ensure that the warehouse is provided the best service Managing a team of experts to provide planning and KPI data to the warehouse leadership and operations teams to support their longer-term planning and short-term processes Supporting inventory, promotional and project planning by building and maintaining strong relationships with the procurement teams Leading and motivating a specialist team to ensure that all elements of the automated systems, manual handling equipment and WMS are continually monitored, and faults or issues are rectified Ensuring the warehouse team are fully trained and competent in use of warehouse systems and automation Candidate requirements Proven experience managing and implementing Blue Yonder WMS SaaS based solution A collaborative mindset with the ability to bridge technical and operational teams Strong problem-solving skills and a proactive approach to system performance and integration Passion for delivering outstanding customer service through operational excellence Extensive operational and people management experience Detailed experience and knowledge of supply chain and warehouse processes A self-starter who is an ambassador for the warehouse culture Flexible and adaptable, with excellent customer service skills Able to resolve conflicts, maintain relationships and influence performance Able to work from the site in Leicestershire 5 days a week If this sounds of interest please send your CV in Word format, quoting reference 32118 /LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates that are progressing to the next stage will be contacted.
ER/LR Specialist, UK & Ireland page is loaded ER/LR Specialist, UK & Irelandlocations: Londonposted on: Posted Todayjob requisition id: JR016534Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Employee and Labor Relations Specialist UK & IR About the Role We're looking for an experienced Employee and Labor Relations with solid background as HR Generalist to join our HR team. This role is essential to supporting our Employee Relations (ER) and Labor Relations (LR) activities across UK & Ireland sites, ensuring compliance, fostering positive employee experiences.You'll act as a trusted advisor to HR Business Partner, helping navigate complex employee matters and contributing to a constructive and compliant work environment. Key Responsabilities: Provide expert guidance on ER/LR matters, including employment labor advise, conflict resolution, and performance management Keeping an eye on social issues (legislative, regulatory and collective bargaining framework) and identifying measures that could have an impact on the company. Ensure compliance with both UK and Ireland labour legislation and collective agreements. Participate in equality, health & safety, and diversity committees. Draft letters, and formal notifications. Support audits and labour inspections. Partner with the UK&IRL HRBP to implement ER/LR strategies aligned with business goals Support change processes, restructuring, and general HR initiatives. Advise on cooperation with works councils and unions, including negotiating agreements Keep HR documentation up to date (e.g., handbooks, workplace policies) What We're Looking For Qualifications: Bachelor's degree or higher in Human Resources, Law, or related field HR certifications are a plus 5+ years of HR experience, including HR generalist experience, with at least 3 years focused on employee relations Strong knowledge of UK & IR employment law and labor regulations Excellent communication, negotiation, and conflict resolution skills Project management capabilities and ability to handle multiple priorities Fluency in English (additional languages are a plus)
Feb 27, 2026
Full time
ER/LR Specialist, UK & Ireland page is loaded ER/LR Specialist, UK & Irelandlocations: Londonposted on: Posted Todayjob requisition id: JR016534Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Employee and Labor Relations Specialist UK & IR About the Role We're looking for an experienced Employee and Labor Relations with solid background as HR Generalist to join our HR team. This role is essential to supporting our Employee Relations (ER) and Labor Relations (LR) activities across UK & Ireland sites, ensuring compliance, fostering positive employee experiences.You'll act as a trusted advisor to HR Business Partner, helping navigate complex employee matters and contributing to a constructive and compliant work environment. Key Responsabilities: Provide expert guidance on ER/LR matters, including employment labor advise, conflict resolution, and performance management Keeping an eye on social issues (legislative, regulatory and collective bargaining framework) and identifying measures that could have an impact on the company. Ensure compliance with both UK and Ireland labour legislation and collective agreements. Participate in equality, health & safety, and diversity committees. Draft letters, and formal notifications. Support audits and labour inspections. Partner with the UK&IRL HRBP to implement ER/LR strategies aligned with business goals Support change processes, restructuring, and general HR initiatives. Advise on cooperation with works councils and unions, including negotiating agreements Keep HR documentation up to date (e.g., handbooks, workplace policies) What We're Looking For Qualifications: Bachelor's degree or higher in Human Resources, Law, or related field HR certifications are a plus 5+ years of HR experience, including HR generalist experience, with at least 3 years focused on employee relations Strong knowledge of UK & IR employment law and labor regulations Excellent communication, negotiation, and conflict resolution skills Project management capabilities and ability to handle multiple priorities Fluency in English (additional languages are a plus)
Technical Claims Lead - Financial Institutions, D&O & Transactional Liability page is loaded Technical Claims Lead - Financial Institutions, D&O & Transactional Liabilitylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RQ12999 Technical Claims Lead - Financial Institutions, D&O & Transactional Liability Location: LondonPosition type: Full time, permanentThe Technical Claims Lead is accountable and responsible for a portfolio of all Casualty Claims via referral and directly, ensuring that the best outcomes are achieved consistently for our clients and high-performance delivered for our business, aligning to MS Amlin Values.You will provide trusted, market-leading claims service and mentor other claims team members to do same in order to be a well-reputed claims team, who proactively delivers a first-class claims experience to clients, brokers and internal stakeholders.This role provides an opportunity to be the key subject matter expert for all Casualty claims and contribute to business modernization. What you'll spend your time doing: Be accountable and responsible for the dynamic management of claims within authority for all Casualty classes, ensuring that the best outcomes are achieved consistently for our clients and business and aligning to MS Amlin Values Be the key subject matter expert for all Casualty claims - providing specialist knowledge to clients and business to inform better business decisions and help clients prevent and mitigate losses Mentor personnel handling claims arising from responsible line of business (and arising from other classes where appropriate as per business requirements), from FNOL to settlement, with due consideration of subrogation/contribution where appropriate, to ensure consistent delivery of superior level of claims service Role model and foster a respectful culture of open communication, collaboration, dynamic claims adjustment and continuous improvement - sharing knowledge with team and colleagues - to foster consistent superior service delivery and optimal working environment for all Support Head of Claims - Casualty to actively monitor portfolio of claims and data to ensure that early, best estimate reserves are in place, that claims financials are regularly validated and that valid claims are settled promptly with a tight control of costs throughout their lifecycle Provide Claims thought leadership and 'lead indicator' insights, via formal reporting and verbally, using knowledge and analysis of claims data to facilitate better business decisions for responsible claims Work together with responsible underwriters to create a compelling proposition to attract and retain desired business and provide support, as required, to our client partners Build strong relationships with our broker partners, understanding their requirements, gaining feedback to improve service delivery and strengthen relationships with co-insurers, as needed, to positively influence Proactively participate in business modernization to transform current claims proposition towards our vision for a future claims service proposition Understand, where relevant, all requirements around delegated claims procedures and oversight and treat all service providers and experts as extension of our team Act as ambassador of our company, raising our profile in the market and proactively strengthening our claims reputation You're going to enjoy this job if you also Are service-orientated - passionate about claims resolution and client experience Have exceptional communication skills - ability to positively influence actions and decisions, collaborate, negotiate confidently and actively listen, both face-to-face and via virtual media Have strong ability to build trust and manage relationships with external and internal stakeholders Have proven sound judgement and decision making capability, even under time-pressure Have problem-solving abilities - ability to break down complex issues and spot trends, patterns and interdependencies Have a high-performance mentality - self-motivated, outcome-driven with energy and determination to succeed in a fast-paced environment of business transformation Have a growth mindset - desire for continuous improvement of self, team-members and claims service to be their 'best version'; actively seeking out ways to modernize and improve our service and being flexible to change in line with our clients' and business' evolving requirements What you'll need: Well-reputed, proven (c. 10+ years') lead experience in managing all Casualty claims globally, including strong relationships with relevant experts, brokers and co-insurers Degree/CII or similar professional qualification (desirable) Firm understanding of key principles and practices of London Market London Market Claims System & Microsoft Office knowledge e.g. ECF, Excel Account/portfolio management experience Willingness to travel and attend client events What you can expect from us: A competitive salary and benefits package A great team and supportive colleagues An open mind (especially to new ideas and ways of doing things) A strong focus on diversity, inclusion, and equal opportunities Wellbeing and mental health support Employer-supported volunteering (ESV) Flexible working Continuous learning Study support Structured career development About MS Amlin MS Amlin is part of a global top-10 insurance group, MS&AD. We're made up of four distinct businesses covering global reinsurance, Lloyd's franchise, local specialty insurer, and business services. Conduct Rules With the implementation of the SM&CR (Senior Managers & Certification Regime), the Financial Services and Markets Act gave the FCA new powers to write conduct rules and apply them to all employees within a firm. The Conduct Rules set basic standards of good personal conduct. They stipulate that you must: Act with integrity Act with due care, skill and diligence Be open and co-operative with the FCA, PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standards of market conduct Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Feb 27, 2026
Full time
Technical Claims Lead - Financial Institutions, D&O & Transactional Liability page is loaded Technical Claims Lead - Financial Institutions, D&O & Transactional Liabilitylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RQ12999 Technical Claims Lead - Financial Institutions, D&O & Transactional Liability Location: LondonPosition type: Full time, permanentThe Technical Claims Lead is accountable and responsible for a portfolio of all Casualty Claims via referral and directly, ensuring that the best outcomes are achieved consistently for our clients and high-performance delivered for our business, aligning to MS Amlin Values.You will provide trusted, market-leading claims service and mentor other claims team members to do same in order to be a well-reputed claims team, who proactively delivers a first-class claims experience to clients, brokers and internal stakeholders.This role provides an opportunity to be the key subject matter expert for all Casualty claims and contribute to business modernization. What you'll spend your time doing: Be accountable and responsible for the dynamic management of claims within authority for all Casualty classes, ensuring that the best outcomes are achieved consistently for our clients and business and aligning to MS Amlin Values Be the key subject matter expert for all Casualty claims - providing specialist knowledge to clients and business to inform better business decisions and help clients prevent and mitigate losses Mentor personnel handling claims arising from responsible line of business (and arising from other classes where appropriate as per business requirements), from FNOL to settlement, with due consideration of subrogation/contribution where appropriate, to ensure consistent delivery of superior level of claims service Role model and foster a respectful culture of open communication, collaboration, dynamic claims adjustment and continuous improvement - sharing knowledge with team and colleagues - to foster consistent superior service delivery and optimal working environment for all Support Head of Claims - Casualty to actively monitor portfolio of claims and data to ensure that early, best estimate reserves are in place, that claims financials are regularly validated and that valid claims are settled promptly with a tight control of costs throughout their lifecycle Provide Claims thought leadership and 'lead indicator' insights, via formal reporting and verbally, using knowledge and analysis of claims data to facilitate better business decisions for responsible claims Work together with responsible underwriters to create a compelling proposition to attract and retain desired business and provide support, as required, to our client partners Build strong relationships with our broker partners, understanding their requirements, gaining feedback to improve service delivery and strengthen relationships with co-insurers, as needed, to positively influence Proactively participate in business modernization to transform current claims proposition towards our vision for a future claims service proposition Understand, where relevant, all requirements around delegated claims procedures and oversight and treat all service providers and experts as extension of our team Act as ambassador of our company, raising our profile in the market and proactively strengthening our claims reputation You're going to enjoy this job if you also Are service-orientated - passionate about claims resolution and client experience Have exceptional communication skills - ability to positively influence actions and decisions, collaborate, negotiate confidently and actively listen, both face-to-face and via virtual media Have strong ability to build trust and manage relationships with external and internal stakeholders Have proven sound judgement and decision making capability, even under time-pressure Have problem-solving abilities - ability to break down complex issues and spot trends, patterns and interdependencies Have a high-performance mentality - self-motivated, outcome-driven with energy and determination to succeed in a fast-paced environment of business transformation Have a growth mindset - desire for continuous improvement of self, team-members and claims service to be their 'best version'; actively seeking out ways to modernize and improve our service and being flexible to change in line with our clients' and business' evolving requirements What you'll need: Well-reputed, proven (c. 10+ years') lead experience in managing all Casualty claims globally, including strong relationships with relevant experts, brokers and co-insurers Degree/CII or similar professional qualification (desirable) Firm understanding of key principles and practices of London Market London Market Claims System & Microsoft Office knowledge e.g. ECF, Excel Account/portfolio management experience Willingness to travel and attend client events What you can expect from us: A competitive salary and benefits package A great team and supportive colleagues An open mind (especially to new ideas and ways of doing things) A strong focus on diversity, inclusion, and equal opportunities Wellbeing and mental health support Employer-supported volunteering (ESV) Flexible working Continuous learning Study support Structured career development About MS Amlin MS Amlin is part of a global top-10 insurance group, MS&AD. We're made up of four distinct businesses covering global reinsurance, Lloyd's franchise, local specialty insurer, and business services. Conduct Rules With the implementation of the SM&CR (Senior Managers & Certification Regime), the Financial Services and Markets Act gave the FCA new powers to write conduct rules and apply them to all employees within a firm. The Conduct Rules set basic standards of good personal conduct. They stipulate that you must: Act with integrity Act with due care, skill and diligence Be open and co-operative with the FCA, PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standards of market conduct Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
A well-respected claims and disputes consultancy based in Warrington is looking to appoint an Associate Director - Commercial & Quantum. The successful candidate will most likely be an existing Associate Director, or a senior quantum/claims consultant from a dispute resolution consultancy who is ready to step up into a more senior leadership role. This is an excellent opportunity to join a reputable business with a highly experienced senior management team, offering involvement in a strong pipeline of claims, disputes (predominantly adjudications) and expert witness work. In this line of work, it is common to gain exposure to a wide variety of assignments. This can include projects across multiple sectors, as well as working with a range of well-known clients, including tier one main contractors, specialist subcontractors and client organisations. Responsibilities and Duties As an Associate Director, you will report directly to the Managing Director and will also be responsible for leading your own client assignments relating to commercial, quantum and contractual matters on live projects and disputes. You will be expected to provide services including: Examining and advising on construction contracts (including NEC and JCT) Providing commercially focused advice to help prevent, manage and resolve disputes Leading the preparation and review of claims and dispute submissions, including quantum analysis Assisting the appointed expert with analysis and expert report writing (as required) Advising clients on cost and commercial matters, including variations, change control and valuations Delivering coaching and training to clients on commercial, contractual and time-related issues Report writing and supporting client representation in tribunals (including adjudication) Working collaboratively with solicitors and legal teams to provide expert support on construction disputes Contributing to business development, including supporting proposals, strengthening client relationships and helping to grow service lines Desired Skills and Experience Around 10 years' post-graduate experience, ideally from a Quantity Surveying background Strong experience providing professional commercial and contractual advice within construction Excellent knowledge of core QS duties, including variations, change management and cost control Involvement in formal disputes (adjudication, arbitration, litigation) is advantageous Confident and articulate, able to thrive in a client-facing role and communicate effectively at senior level Strong working knowledge of NEC and JCT forms of contract is essential Competent with Microsoft Office packages Qualifications/Educational Requirements Degree-qualified (or equivalent) preferred RICS membership (or similar) and/or an MSc/LLM in Construction Law is desirable Candidates actively working towards chartership and/or further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi-disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management and commercial management. Since its formation, the business has built a strong and expanding client base and is well positioned to support clients nationwide through multiple UK office locations. The consultancy is led by a highly regarded senior management team who provide excellent guidance and support, with clear opportunities for long-term career development. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.
Feb 27, 2026
Full time
A well-respected claims and disputes consultancy based in Warrington is looking to appoint an Associate Director - Commercial & Quantum. The successful candidate will most likely be an existing Associate Director, or a senior quantum/claims consultant from a dispute resolution consultancy who is ready to step up into a more senior leadership role. This is an excellent opportunity to join a reputable business with a highly experienced senior management team, offering involvement in a strong pipeline of claims, disputes (predominantly adjudications) and expert witness work. In this line of work, it is common to gain exposure to a wide variety of assignments. This can include projects across multiple sectors, as well as working with a range of well-known clients, including tier one main contractors, specialist subcontractors and client organisations. Responsibilities and Duties As an Associate Director, you will report directly to the Managing Director and will also be responsible for leading your own client assignments relating to commercial, quantum and contractual matters on live projects and disputes. You will be expected to provide services including: Examining and advising on construction contracts (including NEC and JCT) Providing commercially focused advice to help prevent, manage and resolve disputes Leading the preparation and review of claims and dispute submissions, including quantum analysis Assisting the appointed expert with analysis and expert report writing (as required) Advising clients on cost and commercial matters, including variations, change control and valuations Delivering coaching and training to clients on commercial, contractual and time-related issues Report writing and supporting client representation in tribunals (including adjudication) Working collaboratively with solicitors and legal teams to provide expert support on construction disputes Contributing to business development, including supporting proposals, strengthening client relationships and helping to grow service lines Desired Skills and Experience Around 10 years' post-graduate experience, ideally from a Quantity Surveying background Strong experience providing professional commercial and contractual advice within construction Excellent knowledge of core QS duties, including variations, change management and cost control Involvement in formal disputes (adjudication, arbitration, litigation) is advantageous Confident and articulate, able to thrive in a client-facing role and communicate effectively at senior level Strong working knowledge of NEC and JCT forms of contract is essential Competent with Microsoft Office packages Qualifications/Educational Requirements Degree-qualified (or equivalent) preferred RICS membership (or similar) and/or an MSc/LLM in Construction Law is desirable Candidates actively working towards chartership and/or further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi-disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management and commercial management. Since its formation, the business has built a strong and expanding client base and is well positioned to support clients nationwide through multiple UK office locations. The consultancy is led by a highly regarded senior management team who provide excellent guidance and support, with clear opportunities for long-term career development. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.
Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feb 27, 2026
Full time
Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A highly reputable claims and disputes consultancy based in Warrington is looking to appoint an Associate Director - Delay. This is a senior opportunity for an established delay professional to play a key role in delivering expert delay services across claims, disputes (predominantly adjudications) and expert witness-related work. The successful candidate will most likely be an existing Associate Director or a Senior Consultant specialising in delay analysis within a disputes consultancy environment. In addition to leading complex assignments, there is genuine scope to support the wider growth of the business, including helping to expand the team and develop client relationships. If you are looking for a role offering both technical depth and leadership responsibility within a well-respected consultancy, this could be an excellent career move. This role offers exposure to a broad range of assignments across multiple construction sectors. You will work with a varied client base including main contractors, specialist subcontractors and client organisations, supporting matters from live project claims through to formal dispute proceedings. Responsibilities and Duties As an Associate Director, you will report directly to the Managing Director, supporting senior leadership on complex disputes while also leading your own client commissions relating to time, delay and disruption. You will be expected to provide a range of services including: Leading and overseeing delay analysis on claims and disputes, including disputed and non-contentious time-related issues Reviewing construction programmes and providing clear guidance on logic, critical path, progress and delay impacts Advising clients on strategy and best practice to help avoid, manage and resolve time-related disputes Supporting clients with delay and loss matters, including record review, substantiation and narrative development Working closely with commercial/quantum experts to ensure time and cost positions are aligned across claims and disputes Acting as Lead Assistant (or equivalent) in support of expert witness appointments, including report inputs and technical evidence Coaching and training clients and internal team members on planning, delay and time-related issues Liaising with solicitors and legal teams to provide expert support in construction disputes Contributing to business development through relationship management, proposals and helping to grow the delay service line Desired Skills and Experience Approximately 10 years' post-graduate experience within the construction industry Strong background in live planning/programming/project controls for contracting organisations and/or delay analysis within a disputes consultancy (experience of both is highly advantageous) Experience acting as Lead Assistant to an Expert Witness (or similar level support role) is highly desirable Solid understanding of programme management, critical path principles and forensic delay analysis approaches Proficient with planning software such asPrimavera P6,Asta Powerprojectand/orMS Project Exposure to formal disputes (adjudication, arbitration, litigation) is advantageous, though not essential Confident, well-presented and comfortable in a client-facing role, able to communicate effectively at senior levels Strong working knowledge ofNECandJCTforms of contract is essential Competent with Microsoft Office packages Qualifications/Educational Requirements Degree-qualified (or equivalent) A Masters in Construction Law is desirable; candidates working towards further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi-disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management, commercial management and dispute resolution. Since its formation, the business has developed a strong and expanding client base and is well positioned to support clients nationwide through multiple UK office locations. The consultancy is led by a highly regarded senior management team who provide excellent guidance and long-term career development opportunities. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward for successful matches.
Feb 27, 2026
Full time
A highly reputable claims and disputes consultancy based in Warrington is looking to appoint an Associate Director - Delay. This is a senior opportunity for an established delay professional to play a key role in delivering expert delay services across claims, disputes (predominantly adjudications) and expert witness-related work. The successful candidate will most likely be an existing Associate Director or a Senior Consultant specialising in delay analysis within a disputes consultancy environment. In addition to leading complex assignments, there is genuine scope to support the wider growth of the business, including helping to expand the team and develop client relationships. If you are looking for a role offering both technical depth and leadership responsibility within a well-respected consultancy, this could be an excellent career move. This role offers exposure to a broad range of assignments across multiple construction sectors. You will work with a varied client base including main contractors, specialist subcontractors and client organisations, supporting matters from live project claims through to formal dispute proceedings. Responsibilities and Duties As an Associate Director, you will report directly to the Managing Director, supporting senior leadership on complex disputes while also leading your own client commissions relating to time, delay and disruption. You will be expected to provide a range of services including: Leading and overseeing delay analysis on claims and disputes, including disputed and non-contentious time-related issues Reviewing construction programmes and providing clear guidance on logic, critical path, progress and delay impacts Advising clients on strategy and best practice to help avoid, manage and resolve time-related disputes Supporting clients with delay and loss matters, including record review, substantiation and narrative development Working closely with commercial/quantum experts to ensure time and cost positions are aligned across claims and disputes Acting as Lead Assistant (or equivalent) in support of expert witness appointments, including report inputs and technical evidence Coaching and training clients and internal team members on planning, delay and time-related issues Liaising with solicitors and legal teams to provide expert support in construction disputes Contributing to business development through relationship management, proposals and helping to grow the delay service line Desired Skills and Experience Approximately 10 years' post-graduate experience within the construction industry Strong background in live planning/programming/project controls for contracting organisations and/or delay analysis within a disputes consultancy (experience of both is highly advantageous) Experience acting as Lead Assistant to an Expert Witness (or similar level support role) is highly desirable Solid understanding of programme management, critical path principles and forensic delay analysis approaches Proficient with planning software such asPrimavera P6,Asta Powerprojectand/orMS Project Exposure to formal disputes (adjudication, arbitration, litigation) is advantageous, though not essential Confident, well-presented and comfortable in a client-facing role, able to communicate effectively at senior levels Strong working knowledge ofNECandJCTforms of contract is essential Competent with Microsoft Office packages Qualifications/Educational Requirements Degree-qualified (or equivalent) A Masters in Construction Law is desirable; candidates working towards further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi-disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management, commercial management and dispute resolution. Since its formation, the business has developed a strong and expanding client base and is well positioned to support clients nationwide through multiple UK office locations. The consultancy is led by a highly regarded senior management team who provide excellent guidance and long-term career development opportunities. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward for successful matches.
Job Opportunity - Specialist, Formulation Nanopharm, an Aptar Pharma Company, is a world leading specialist contract research and development organization offering product development services for orally inhaled and nasal drug products (OINDPs). Nanopharm operates a fee-for-service model, helping its clients navigate the scientific, technical and regulatory challenges in developing nasal and respiratory drug products from discovery through to clinical investigations ('IND'). Its service offerings provide the most efficient path to success for its clients by providing an integrated product development service covering: Advanced materials characterization Analytical method development Formulation development and testing Inhaled biopharmaceutics These early phase services aid successful product development by understanding how material properties and processing conditions influence product functionality and therefore reduce risks and expedite drug development timelines. Nanopharm's proprietary technology and analytical platforms for advanced materials characterization, formulation & device development and in-silico modelling of in vivo behaviour, have provided Nanopharm a technical competitive edge, helping it become an international market leader. For more information visit: You should work here because we: Attract and develop high performing people. Promote a diverse and inclusive work environment. Allow for failure by allowing people to make mistakes through an open and trusting environment. Invest in the development of employees through local, regional and global career opportunities. Contribute to the communities where we reside. What's new with Aptar Nanopharm is a prominent player in the Inhalation industry, with our laboratory service provision in Wales, United Kingdom. We specialise in the development and testing of inhalable and nasal pharmaceutical products, collaborating closely with pharmaceutical companies to ensure product safety, efficacy, and regulatory compliance. We have an exciting positionopen at Nanopharm, which is an Aptar Pharma Company: Specialist, Formulation reporting into Manager, Technical Specialists. These positions will be based in Cwmbran and will involve conducting pharmaceutical product analysis for our customers to a high degree of precision and efficiency. Job descriptions cover approximately 85% of a role and are not an exhaustive list of responsibilities and duties. You are expected to carry out other activities that are within reasonable scope of the role. Role Overview General To operate as a Scientific and Technical Expert in your specific speciality. This speciality will be in focused and dedicated field recognised in the industry To support the Pharmaceutical Development Units (PDUs) in Nanopharm in the capacity of using your specialism, to allow delivery of the revenue-generating portfolio of work for our customers, internally and externally, efficiently, and effectively. This may include: Provides technical experience and support to development teams. Expected to be a hands on role where scientist provides practical application of specialist skill e.g. use of specialised instruments Senior user and responsible person for specialist equipment and laboratory areas, in conjunction with the Operations team Learning, teaching, and training of Nanopharm team members. Reviewing reports for technical and scientific accuracy with regards to data analysis or conclusions (but not as a routine reviewer). Involved in customer/stakeholder/sponsor discussions and presentations to ensure the most significant capabilities are made available to these interfaces. The resolution of technical challenges faced by the scientific teams. To support our customers, academic/regulatory agency collaborations with product development programs leveraging the full range of tools and resources. This may include: Participating in calls, workshops, problem solving, technical discussions and project review processes/meetings as required, to leverage your experience and technical capabilities. Lead dynamic metric-based teams to solve critical problems, move technology/capability forward or as part of internal programs. Develop the relevant SOPs, tools, processes, and associated methodologies (if required) for the use by the Pharmaceutical Development Units (PDUs), for use in revenue and internal projects. To support novel research and development in the field of aerosol-based delivery technologies and associated disease state treatments, including the development of new inventions and intellectual property primarily in the fields of formulation of aerosol based pharmaceutical technologies. Support the monitoring of the critical equipment within your specialist area for effectiveness and operability/efficiency. Support the comprehensive Preventative maintenance and Reactive Maintenance as required. To enhance the capabilities and reputation of Nanopharm continuously. Present at conferences and publish in peer-reviewed journals. Act as a role model for the organisation as a scientific leader in the organisation. Act as the technical exert the specialist field, supporting customers, Nanopharm team members, academic/industrial partners, regulatory agencies, Aptar Senior Management, Aptar R&D and Aptar Business Development in this area. Assess the applicability and limitations of new technologies within specialist field and make recommendations for use in Nanopharm Identifies potential efficiency gains in core area of expertise that facilitate project and product delivery. Build and maintain awareness of external experts and relevant technology suppliers in specialist field Responsible for the management and leadership of specialist area methods, processes and associated tools/techniques People To inspire all departmental team members by personal example and good work ethic, ensuring alignment to the work being conducted to the values, vision and core strategy. Provide training to scientific staff to give confidence to personnel in their ability to conduct laboratory tasks related to their specialism. Clearly communicate and update senior members of the Nanopharm team (Senior Specialists, Associate Managers, heads of department, etc.) on the status of ongoing tasks throughout the day and raise errors or issues promptly. Participate in the recruitment process of new team members (if required). Accountable for identifying any training needs for PDUs and notifying Heads of Department to ensure robust training plans are put in place. Ensuring absences are logged and tracked in the system and diligently approved in a reasonable amount of time. Creating a work environment that ensures good retention of staff, with low levels of turnover, within areas the areas you work in. Science & Research To actively support internal research programs and ensure timely delivery of these projects as all others in the portfolio. Ensure you remain up to date with current trends and changes within the specialist field Encourage and support the application of rigorous scientific approaches and the use of peer reviewed journal material in customer-oriented documentation (e.g. reports) Actively build and improve our IP portfolio with technology, know-how and filing patents as required. Participate in scientific discussions and industry/advocacy groups, professional organisations and Scientific Roundtables involving Nanopharm/Aptar team and third parties (e.g. clients/other Contract Development and Manufacturing Organisations/Universities) Prepare and distribute internally (Nanopharm and Aptar Pharma) key findings from scientific conferences and webinars. operations Technical support to Nanopharm Pharmaceutical Development Units (PDUs) within the realm of your speciality Support data interpretation, problem solving activities and guidance to Nanopharm Pharmaceutical Development Units To identify new areas of technical, process, equipment, and capability development for Nanopharm teams within your specialisation. Lead selected improvement deployment at Nanopharm into a commercially viable offering/services. Provide training and knowledge sessions to Nanopharm teams. Conduct internal training for Aptar R&D and Business Development personnel. Identify, suggest and support CapEx purchases for subsequent years/periods with a view to ensuring we maintain our current business levels or growth. Contribute to the assessment of additional training requirements for analytical staff related to separation sciences. Take ownership for own training and development, highlighting to management where you feel further training is required. Basics Always promote Nanopharm & Aptar's best interests by the positive and effective way you perform your duties modelling our Core Values and Rules of Leadership. Always comply and proactively engage with Environment, Health, Safety and Sustainability policies, procedures and instructions to ensure the safety of you and your colleagues. Always comply and proactively engage with Quality policies, procedures and instructions to ensure we deliver quality work, data and reports. . click apply for full job details
Feb 26, 2026
Full time
Job Opportunity - Specialist, Formulation Nanopharm, an Aptar Pharma Company, is a world leading specialist contract research and development organization offering product development services for orally inhaled and nasal drug products (OINDPs). Nanopharm operates a fee-for-service model, helping its clients navigate the scientific, technical and regulatory challenges in developing nasal and respiratory drug products from discovery through to clinical investigations ('IND'). Its service offerings provide the most efficient path to success for its clients by providing an integrated product development service covering: Advanced materials characterization Analytical method development Formulation development and testing Inhaled biopharmaceutics These early phase services aid successful product development by understanding how material properties and processing conditions influence product functionality and therefore reduce risks and expedite drug development timelines. Nanopharm's proprietary technology and analytical platforms for advanced materials characterization, formulation & device development and in-silico modelling of in vivo behaviour, have provided Nanopharm a technical competitive edge, helping it become an international market leader. For more information visit: You should work here because we: Attract and develop high performing people. Promote a diverse and inclusive work environment. Allow for failure by allowing people to make mistakes through an open and trusting environment. Invest in the development of employees through local, regional and global career opportunities. Contribute to the communities where we reside. What's new with Aptar Nanopharm is a prominent player in the Inhalation industry, with our laboratory service provision in Wales, United Kingdom. We specialise in the development and testing of inhalable and nasal pharmaceutical products, collaborating closely with pharmaceutical companies to ensure product safety, efficacy, and regulatory compliance. We have an exciting positionopen at Nanopharm, which is an Aptar Pharma Company: Specialist, Formulation reporting into Manager, Technical Specialists. These positions will be based in Cwmbran and will involve conducting pharmaceutical product analysis for our customers to a high degree of precision and efficiency. Job descriptions cover approximately 85% of a role and are not an exhaustive list of responsibilities and duties. You are expected to carry out other activities that are within reasonable scope of the role. Role Overview General To operate as a Scientific and Technical Expert in your specific speciality. This speciality will be in focused and dedicated field recognised in the industry To support the Pharmaceutical Development Units (PDUs) in Nanopharm in the capacity of using your specialism, to allow delivery of the revenue-generating portfolio of work for our customers, internally and externally, efficiently, and effectively. This may include: Provides technical experience and support to development teams. Expected to be a hands on role where scientist provides practical application of specialist skill e.g. use of specialised instruments Senior user and responsible person for specialist equipment and laboratory areas, in conjunction with the Operations team Learning, teaching, and training of Nanopharm team members. Reviewing reports for technical and scientific accuracy with regards to data analysis or conclusions (but not as a routine reviewer). Involved in customer/stakeholder/sponsor discussions and presentations to ensure the most significant capabilities are made available to these interfaces. The resolution of technical challenges faced by the scientific teams. To support our customers, academic/regulatory agency collaborations with product development programs leveraging the full range of tools and resources. This may include: Participating in calls, workshops, problem solving, technical discussions and project review processes/meetings as required, to leverage your experience and technical capabilities. Lead dynamic metric-based teams to solve critical problems, move technology/capability forward or as part of internal programs. Develop the relevant SOPs, tools, processes, and associated methodologies (if required) for the use by the Pharmaceutical Development Units (PDUs), for use in revenue and internal projects. To support novel research and development in the field of aerosol-based delivery technologies and associated disease state treatments, including the development of new inventions and intellectual property primarily in the fields of formulation of aerosol based pharmaceutical technologies. Support the monitoring of the critical equipment within your specialist area for effectiveness and operability/efficiency. Support the comprehensive Preventative maintenance and Reactive Maintenance as required. To enhance the capabilities and reputation of Nanopharm continuously. Present at conferences and publish in peer-reviewed journals. Act as a role model for the organisation as a scientific leader in the organisation. Act as the technical exert the specialist field, supporting customers, Nanopharm team members, academic/industrial partners, regulatory agencies, Aptar Senior Management, Aptar R&D and Aptar Business Development in this area. Assess the applicability and limitations of new technologies within specialist field and make recommendations for use in Nanopharm Identifies potential efficiency gains in core area of expertise that facilitate project and product delivery. Build and maintain awareness of external experts and relevant technology suppliers in specialist field Responsible for the management and leadership of specialist area methods, processes and associated tools/techniques People To inspire all departmental team members by personal example and good work ethic, ensuring alignment to the work being conducted to the values, vision and core strategy. Provide training to scientific staff to give confidence to personnel in their ability to conduct laboratory tasks related to their specialism. Clearly communicate and update senior members of the Nanopharm team (Senior Specialists, Associate Managers, heads of department, etc.) on the status of ongoing tasks throughout the day and raise errors or issues promptly. Participate in the recruitment process of new team members (if required). Accountable for identifying any training needs for PDUs and notifying Heads of Department to ensure robust training plans are put in place. Ensuring absences are logged and tracked in the system and diligently approved in a reasonable amount of time. Creating a work environment that ensures good retention of staff, with low levels of turnover, within areas the areas you work in. Science & Research To actively support internal research programs and ensure timely delivery of these projects as all others in the portfolio. Ensure you remain up to date with current trends and changes within the specialist field Encourage and support the application of rigorous scientific approaches and the use of peer reviewed journal material in customer-oriented documentation (e.g. reports) Actively build and improve our IP portfolio with technology, know-how and filing patents as required. Participate in scientific discussions and industry/advocacy groups, professional organisations and Scientific Roundtables involving Nanopharm/Aptar team and third parties (e.g. clients/other Contract Development and Manufacturing Organisations/Universities) Prepare and distribute internally (Nanopharm and Aptar Pharma) key findings from scientific conferences and webinars. operations Technical support to Nanopharm Pharmaceutical Development Units (PDUs) within the realm of your speciality Support data interpretation, problem solving activities and guidance to Nanopharm Pharmaceutical Development Units To identify new areas of technical, process, equipment, and capability development for Nanopharm teams within your specialisation. Lead selected improvement deployment at Nanopharm into a commercially viable offering/services. Provide training and knowledge sessions to Nanopharm teams. Conduct internal training for Aptar R&D and Business Development personnel. Identify, suggest and support CapEx purchases for subsequent years/periods with a view to ensuring we maintain our current business levels or growth. Contribute to the assessment of additional training requirements for analytical staff related to separation sciences. Take ownership for own training and development, highlighting to management where you feel further training is required. Basics Always promote Nanopharm & Aptar's best interests by the positive and effective way you perform your duties modelling our Core Values and Rules of Leadership. Always comply and proactively engage with Environment, Health, Safety and Sustainability policies, procedures and instructions to ensure the safety of you and your colleagues. Always comply and proactively engage with Quality policies, procedures and instructions to ensure we deliver quality work, data and reports. . click apply for full job details
Think Specialist Recruitment
St. Albans, Hertfordshire
Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player. Salary - 27,000 - 30,000 depending on experience Monday - Friday 9:00am - 5:30pm - Office based Some of the duties will include: Handling customer enquiries through tickets and emails within a timely manner Processing customer returns and sales orders Resolving customer issues professionally through to resolution Working with other departments to enhance customer service Working with suppliers to deal with product returns, tracking the status of returns and exchanges Ensuring prompt ordering of replacement stock through internal system Prepare and maintain documentation for returns including shipping labels Working with internal teams to find suitable replacement for products Monitor department inbox to ensure timely response to customer enquiries The suitable candidate: Previous experience within customer service Familiar with supplier returns procedures Great written and verbal communication skills High level of attention to detail Great team player with the ability to work independently Strong organisational skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 26, 2026
Full time
Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player. Salary - 27,000 - 30,000 depending on experience Monday - Friday 9:00am - 5:30pm - Office based Some of the duties will include: Handling customer enquiries through tickets and emails within a timely manner Processing customer returns and sales orders Resolving customer issues professionally through to resolution Working with other departments to enhance customer service Working with suppliers to deal with product returns, tracking the status of returns and exchanges Ensuring prompt ordering of replacement stock through internal system Prepare and maintain documentation for returns including shipping labels Working with internal teams to find suitable replacement for products Monitor department inbox to ensure timely response to customer enquiries The suitable candidate: Previous experience within customer service Familiar with supplier returns procedures Great written and verbal communication skills High level of attention to detail Great team player with the ability to work independently Strong organisational skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
A highly reputable claims and disputes consultancy is looking to appoint a Senior Consultant - Planning & Delay, based in Warrington. The successful candidate is likely to be an experienced Delay Analyst from a consultancy environment providing dispute resolution services. Alternatively, this role will also suit a construction professional from a contracting background (planning/programming/project controls) who has had exposure to claims and disputes and is now looking to specialise within a dedicated claims and disputes consultancy. This is an excellent opportunity to take the next step in your career with a respected business and highly experienced senior leadership team. You can expect strong exposure to claims, disputes (predominantly adjudications) and expert witness support work, with clear scope to develop technically and progress longer-term. In this line of work, it is common to gain exposure to a wide variety of assignments across multiple sectors. You will support a diverse client base, including main contractors, specialist subcontractors and client organisations, working on both live project matters and formal dispute related assignments. Responsibilities and Duties As a Senior Consultant - Planning & Delay, you will report directly to the Managing Director. You will support senior management on complex disputes work, while also leading your own client assignments relating to delay, disruption and time related claims on live projects. You will be expected to provide a range of services, some independently and others in support of senior colleagues, including: Working alongside the wider delay team to analyse disputed time related issues Reviewing construction programmes and providing clear, practical advice on programme logic, critical path and delay impacts Supporting clients with delay and loss matters, including strategy, record review and substantiation Collaborating with commercial/quantum specialists to align time and cost positions across claims and disputes Assisting with preparation of reports and client ready deliverables, including adjudication support and expert witness related work Contributing to meetings with clients and, where relevant, solicitors and legal teams Delivering coaching and training to clients on planning, delay and time related matters Supporting business development activity, including helping to build client relationships and secure repeat work Desired Skills and Experience Approximately 10 years' post graduate experience within the construction industry Background in live planning/programming roles for contracting organisations and/or delay analysis within a disputes consultancy (experience of both is highly advantageous) Strong understanding of programmes and planning principles, including critical path concepts Competent using planning software such as Primavera P6, Asta Powerproject and/or MS Project Exposure to formal dispute processes (e.g. adjudication, arbitration, litigation) is beneficial but not essential Professional, well presented and confident in a client facing environment Strong working knowledge of standard forms of contract, particularly NEC and JCT Competent with Microsoft Office packages Qualifications/Educational Requirements Degree qualified (or equivalent) A Masters in Construction Law is desirable; candidates working towards further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management and commercial management. Since its formation, the business has developed a strong and expanding client base and operates from multiple UK offices, enabling it to provide a high calibre of service nationwide. The consultancy is led by a highly regarded senior management team who provide excellent guidance and support, with clear opportunities for long term career development. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.
Feb 25, 2026
Full time
A highly reputable claims and disputes consultancy is looking to appoint a Senior Consultant - Planning & Delay, based in Warrington. The successful candidate is likely to be an experienced Delay Analyst from a consultancy environment providing dispute resolution services. Alternatively, this role will also suit a construction professional from a contracting background (planning/programming/project controls) who has had exposure to claims and disputes and is now looking to specialise within a dedicated claims and disputes consultancy. This is an excellent opportunity to take the next step in your career with a respected business and highly experienced senior leadership team. You can expect strong exposure to claims, disputes (predominantly adjudications) and expert witness support work, with clear scope to develop technically and progress longer-term. In this line of work, it is common to gain exposure to a wide variety of assignments across multiple sectors. You will support a diverse client base, including main contractors, specialist subcontractors and client organisations, working on both live project matters and formal dispute related assignments. Responsibilities and Duties As a Senior Consultant - Planning & Delay, you will report directly to the Managing Director. You will support senior management on complex disputes work, while also leading your own client assignments relating to delay, disruption and time related claims on live projects. You will be expected to provide a range of services, some independently and others in support of senior colleagues, including: Working alongside the wider delay team to analyse disputed time related issues Reviewing construction programmes and providing clear, practical advice on programme logic, critical path and delay impacts Supporting clients with delay and loss matters, including strategy, record review and substantiation Collaborating with commercial/quantum specialists to align time and cost positions across claims and disputes Assisting with preparation of reports and client ready deliverables, including adjudication support and expert witness related work Contributing to meetings with clients and, where relevant, solicitors and legal teams Delivering coaching and training to clients on planning, delay and time related matters Supporting business development activity, including helping to build client relationships and secure repeat work Desired Skills and Experience Approximately 10 years' post graduate experience within the construction industry Background in live planning/programming roles for contracting organisations and/or delay analysis within a disputes consultancy (experience of both is highly advantageous) Strong understanding of programmes and planning principles, including critical path concepts Competent using planning software such as Primavera P6, Asta Powerproject and/or MS Project Exposure to formal dispute processes (e.g. adjudication, arbitration, litigation) is beneficial but not essential Professional, well presented and confident in a client facing environment Strong working knowledge of standard forms of contract, particularly NEC and JCT Competent with Microsoft Office packages Qualifications/Educational Requirements Degree qualified (or equivalent) A Masters in Construction Law is desirable; candidates working towards further qualifications may also be considered Employing Company Overview and Profile The hiring company is a multi disciplinary construction consultancy focused on risk analysis and mitigation, dispute avoidance, expert witness support, coaching and training, project management and commercial management. Since its formation, the business has developed a strong and expanding client base and operates from multiple UK offices, enabling it to provide a high calibre of service nationwide. The consultancy is led by a highly regarded senior management team who provide excellent guidance and support, with clear opportunities for long term career development. Additional Benefits Package and Incentives Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) and get a £500-£1000 cash reward forsuccessfulmatches.
Supply Chain Functional Consultant (OTC) - D365 Category: I.T. Country: United Kingdom Location: Milton Keynes, UK - Hybrid Overview We're looking for a dynamic individual to support the design and implementation of our Order to Cash function within D365 for Europe and some Asia countries. In this pivotal role, you'll co-lead fit-gap analysis workshops with an Implementation Specialist, translate business needs into smart ERP documentation and solutions, and lead process standardization and optimization across the organization. If you thrive on collaboration, have deep process expertise, and are ready to shape best practices as a member of our global D365 Implemenation team, this is your opportunity to make a lasting impact. This role offers the flexibility of working a hybrid schedule between your home and our office in Milton Keynes, UK (minimum 2 days in office per week). This role requires UK work authorization. Visa sponsorship is not available. What You'll Be Doing Process Development Serve as subject matter expert for the Order-to-Cash function to design and implement ERP processes in D365 Collaborate with the Implementation Specialist to maximize out-of-the-box functionality and minimize customizations Co-lead requirements gathering and fit-gap workshops, map current processes, and design future-state processes aligned with our Global Template and best practices Develop functional specifications and participate in solution design sessions to ensure cohesive ERP architecture Support configuration and development reviews to confirm alignment with approved "To-Be" processes Maintain deep, current knowledge of D365 features to contribute fresh ideas and insights to the team Assist the Application Support Team with complex issues during implementation and post-go-live Drive resolution of cross-functional process challenges and collaborate on solutions with the Implementation Specialist Testing Create test scripts and scenarios, lead functional testing, and review results to identify errors and optimization opportunities Training Develop training materials and lead sessions for key processes Promote change management and user adoption for D365 rollout Monitoring Maintain process governance, including SOPs and change requests Support post-go-live activities: monitor performance, troubleshoot issues, and drive continuous improvement What You'll Bring To The Role Experience in business process mapping and design Hands-on functional/operational experience with Microsoft Dynamics 365 Order-to-Cash (OTC) with area such as Sales Order Processing, Trade Agreements, Rebates, Fulfillment, RMA, EDI, etc. Experience with ERP implementation as a business analyst or subject matter expert, ideal but not required Working experience supporting or championing process changes improvement Total Rewards Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer life-enhancing health, wellness, and financial programs, including profit incentive rewards, healthcare, generous pension contributions. In addition, we want you to recharge and take time off, so enjoy short-day Fridays, paid holidays, and an additional paid week off between Christmas and New year to spend with family and friends! Why You Should Apply A strong values-aligned organization where contributions are acknowledged and rewarded, and where 90% of our employees experience a sense of belonging. A learning-based culture where 78% of our team believe they can achieve their career objectives. Over 94% employee engagement as of the January 2025 global employee survey results. 99% of our people report that they "love to tell people that they work for WD-40 Company!
Feb 24, 2026
Full time
Supply Chain Functional Consultant (OTC) - D365 Category: I.T. Country: United Kingdom Location: Milton Keynes, UK - Hybrid Overview We're looking for a dynamic individual to support the design and implementation of our Order to Cash function within D365 for Europe and some Asia countries. In this pivotal role, you'll co-lead fit-gap analysis workshops with an Implementation Specialist, translate business needs into smart ERP documentation and solutions, and lead process standardization and optimization across the organization. If you thrive on collaboration, have deep process expertise, and are ready to shape best practices as a member of our global D365 Implemenation team, this is your opportunity to make a lasting impact. This role offers the flexibility of working a hybrid schedule between your home and our office in Milton Keynes, UK (minimum 2 days in office per week). This role requires UK work authorization. Visa sponsorship is not available. What You'll Be Doing Process Development Serve as subject matter expert for the Order-to-Cash function to design and implement ERP processes in D365 Collaborate with the Implementation Specialist to maximize out-of-the-box functionality and minimize customizations Co-lead requirements gathering and fit-gap workshops, map current processes, and design future-state processes aligned with our Global Template and best practices Develop functional specifications and participate in solution design sessions to ensure cohesive ERP architecture Support configuration and development reviews to confirm alignment with approved "To-Be" processes Maintain deep, current knowledge of D365 features to contribute fresh ideas and insights to the team Assist the Application Support Team with complex issues during implementation and post-go-live Drive resolution of cross-functional process challenges and collaborate on solutions with the Implementation Specialist Testing Create test scripts and scenarios, lead functional testing, and review results to identify errors and optimization opportunities Training Develop training materials and lead sessions for key processes Promote change management and user adoption for D365 rollout Monitoring Maintain process governance, including SOPs and change requests Support post-go-live activities: monitor performance, troubleshoot issues, and drive continuous improvement What You'll Bring To The Role Experience in business process mapping and design Hands-on functional/operational experience with Microsoft Dynamics 365 Order-to-Cash (OTC) with area such as Sales Order Processing, Trade Agreements, Rebates, Fulfillment, RMA, EDI, etc. Experience with ERP implementation as a business analyst or subject matter expert, ideal but not required Working experience supporting or championing process changes improvement Total Rewards Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer life-enhancing health, wellness, and financial programs, including profit incentive rewards, healthcare, generous pension contributions. In addition, we want you to recharge and take time off, so enjoy short-day Fridays, paid holidays, and an additional paid week off between Christmas and New year to spend with family and friends! Why You Should Apply A strong values-aligned organization where contributions are acknowledged and rewarded, and where 90% of our employees experience a sense of belonging. A learning-based culture where 78% of our team believe they can achieve their career objectives. Over 94% employee engagement as of the January 2025 global employee survey results. 99% of our people report that they "love to tell people that they work for WD-40 Company!
End Date Tuesday 03 March 2026 Salary Range £36,224 - £38,130 Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: Driver Satisfaction Specialist Manager SALARY: £35,340 rising to £36,540 as of April 2026 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained About this Opportunity Responsible for supporting our drivers, by handling and investigating complex and escalated issues to ensure we deliver and maintain the best service, using expertise to enhance the driver experience and exceed their expectations.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information What you'll need Experience of handling and investigating escalated complaints until a fair and consistent resolution can be provided within SLA Agreements and available on the phone to make, assist with and speak to dissatisfied customers should telephone calls need to be raised. To be an ambassador of the Resolutions Team, displaying behaviours of our values within our approach to internal and external customers, responsible for your own caseload, organising and prioritising these, keeping drivers advised and updated on a regular basis and within SLA agreements. A phenomenal teammate by building and maintaining great relationships with internal and external customers e.g., account managers and Operational Business Teams and inputting information on the CRM system to capture all complaint related information to enable accurate and valuable reporting and analysis.to understand all the facts and perspectives, to ensure each point raised is answered. Experience with assisting with reporting requirements, data input and collating the statistics and reviewing analysis, providing insights on trends and root cause, and valuable observations for the business. Attend team meetings to update, educate and drive forward continual improvement with internal colleagues Experience of handling projects to contribute to the department, business and our customers, and facilitate the survey tools we utilise by sending data feeds and invites in a timely manner. And any experience of these would be really useful Excellent communication skills, both written with Intermediate word, excel and PowerPoint skills with previous complaint management experience Commercially and financially astute Strong attention to detail Self-manager who must be able to prioritise work and multi-task to meet strict SLAs and tenacity to see multiple tasks through to successful completion at any given time. A smart and tenacious attitude towards investigations and finding out facts and displays integrity by always treating customers fairly when making decisions. Ability to work in a pressured, sensitive and sometimes stressful environment with Solution orientated who "thinks outside the box", a can-do attitude and remains calm and professional at all times Demonstrates high levels of passion, self-motivation and positivity and works and interacts all people and levels with respect and confidence. Experience in customer service environment essential within the complaints department and previous experience of leasing and rental industry preferred About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Feb 23, 2026
Full time
End Date Tuesday 03 March 2026 Salary Range £36,224 - £38,130 Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: Driver Satisfaction Specialist Manager SALARY: £35,340 rising to £36,540 as of April 2026 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained About this Opportunity Responsible for supporting our drivers, by handling and investigating complex and escalated issues to ensure we deliver and maintain the best service, using expertise to enhance the driver experience and exceed their expectations.We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information What you'll need Experience of handling and investigating escalated complaints until a fair and consistent resolution can be provided within SLA Agreements and available on the phone to make, assist with and speak to dissatisfied customers should telephone calls need to be raised. To be an ambassador of the Resolutions Team, displaying behaviours of our values within our approach to internal and external customers, responsible for your own caseload, organising and prioritising these, keeping drivers advised and updated on a regular basis and within SLA agreements. A phenomenal teammate by building and maintaining great relationships with internal and external customers e.g., account managers and Operational Business Teams and inputting information on the CRM system to capture all complaint related information to enable accurate and valuable reporting and analysis.to understand all the facts and perspectives, to ensure each point raised is answered. Experience with assisting with reporting requirements, data input and collating the statistics and reviewing analysis, providing insights on trends and root cause, and valuable observations for the business. Attend team meetings to update, educate and drive forward continual improvement with internal colleagues Experience of handling projects to contribute to the department, business and our customers, and facilitate the survey tools we utilise by sending data feeds and invites in a timely manner. And any experience of these would be really useful Excellent communication skills, both written with Intermediate word, excel and PowerPoint skills with previous complaint management experience Commercially and financially astute Strong attention to detail Self-manager who must be able to prioritise work and multi-task to meet strict SLAs and tenacity to see multiple tasks through to successful completion at any given time. A smart and tenacious attitude towards investigations and finding out facts and displays integrity by always treating customers fairly when making decisions. Ability to work in a pressured, sensitive and sometimes stressful environment with Solution orientated who "thinks outside the box", a can-do attitude and remains calm and professional at all times Demonstrates high levels of passion, self-motivation and positivity and works and interacts all people and levels with respect and confidence. Experience in customer service environment essential within the complaints department and previous experience of leasing and rental industry preferred About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 24 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Culligan International
Wolverhampton, Staffordshire
We are seeking an energetic and skilled Employee Relations Specialist to join our dynamic HR team on a fixed term contract for up to 12 months. This position combines hands on case management with strategic influence, empowering our people leaders to be confident, consistent, and capable of fostering a high performance culture. You will oversee a diverse caseload spanning the entire ER spectrum while also refining and advancing our ER strategy-enhancing processes, reinforcing policy frameworks, and equipping managers with the skills they need to address issues early and effectively. If you are driven by a passion for achieving fair and practical outcomes and enhancing managerial capabilities on a large scale, this role provides a unique opportunity to make a significant impact across the organisation. Responsibilities Build manager confidence and competence through targeted coaching, guidance and just in time development on all ER matters. Design and deliver engaging training sessions, toolkits and resources to strengthen manager ownership of people issues and drive early, effective resolution. Partner with managers to review approaches to ER challenges, providing constructive feedback and reinforcing consistent, legally compliant decision making. Act as a trusted expert for senior leaders, helping them navigate complex scenarios while raising the overall maturity of ER practice across the organisation. Manage a varied and high volume caseload, including disciplinary, grievance, performance, absence, and capability matters-ensuring fair, timely, and well documented outcomes. Identify patterns and emerging risks within casework, using insights to influence leaders and prevent repeat issues. Contribute to the development and evolution of ER policies, frameworks, and ways of working that promote consistency, fairness, and a high performance culture. Drive continuous improvement by reviewing processes, simplifying guidance, and enhancing the employee and manager experience. Lead or support ER related projects such as policy reviews, culture initiatives, manager capability programmes, and organisational design change Proactively assess people related risks, escalating concerns early and partnering with leaders to implement achievable mitigation plans. Maintain strong governance through accurate documentation, case tracking, and insight reporting. About you Strong Employee Relations expertise, with the ability to confidently advise on complex cases and interpret policy and employment legislation into clear, practical guidance. Highly influential communicator who can coach, challenge, and guide managers at all levels-driving consistent, high quality decision making and elevating ER maturity across the organisation. Exceptional organisation and follow through, with the ability to manage competing priorities, maintain accurate documentation, and ensure timely, high quality case progression. Excellent communication skills-both written and verbal-with the ability to adapt style for different audiences and convey sensitive messages with clarity and professionalism. Problem solving mindset, able to identify risks early, propose pragmatic solutions, and contribute to continuous improvement initiatives. Benefits 25 days holiday plus bank holidays Holiday purchase scheme available Pension - Salary exchange Scheme Life Assurance My Culligan benefits -Discount platform Culligan Product discounts Employee Assistance programme Ongoing Training and Development Enhanced maternity, paternity, and grandparent leave
Feb 22, 2026
Full time
We are seeking an energetic and skilled Employee Relations Specialist to join our dynamic HR team on a fixed term contract for up to 12 months. This position combines hands on case management with strategic influence, empowering our people leaders to be confident, consistent, and capable of fostering a high performance culture. You will oversee a diverse caseload spanning the entire ER spectrum while also refining and advancing our ER strategy-enhancing processes, reinforcing policy frameworks, and equipping managers with the skills they need to address issues early and effectively. If you are driven by a passion for achieving fair and practical outcomes and enhancing managerial capabilities on a large scale, this role provides a unique opportunity to make a significant impact across the organisation. Responsibilities Build manager confidence and competence through targeted coaching, guidance and just in time development on all ER matters. Design and deliver engaging training sessions, toolkits and resources to strengthen manager ownership of people issues and drive early, effective resolution. Partner with managers to review approaches to ER challenges, providing constructive feedback and reinforcing consistent, legally compliant decision making. Act as a trusted expert for senior leaders, helping them navigate complex scenarios while raising the overall maturity of ER practice across the organisation. Manage a varied and high volume caseload, including disciplinary, grievance, performance, absence, and capability matters-ensuring fair, timely, and well documented outcomes. Identify patterns and emerging risks within casework, using insights to influence leaders and prevent repeat issues. Contribute to the development and evolution of ER policies, frameworks, and ways of working that promote consistency, fairness, and a high performance culture. Drive continuous improvement by reviewing processes, simplifying guidance, and enhancing the employee and manager experience. Lead or support ER related projects such as policy reviews, culture initiatives, manager capability programmes, and organisational design change Proactively assess people related risks, escalating concerns early and partnering with leaders to implement achievable mitigation plans. Maintain strong governance through accurate documentation, case tracking, and insight reporting. About you Strong Employee Relations expertise, with the ability to confidently advise on complex cases and interpret policy and employment legislation into clear, practical guidance. Highly influential communicator who can coach, challenge, and guide managers at all levels-driving consistent, high quality decision making and elevating ER maturity across the organisation. Exceptional organisation and follow through, with the ability to manage competing priorities, maintain accurate documentation, and ensure timely, high quality case progression. Excellent communication skills-both written and verbal-with the ability to adapt style for different audiences and convey sensitive messages with clarity and professionalism. Problem solving mindset, able to identify risks early, propose pragmatic solutions, and contribute to continuous improvement initiatives. Benefits 25 days holiday plus bank holidays Holiday purchase scheme available Pension - Salary exchange Scheme Life Assurance My Culligan benefits -Discount platform Culligan Product discounts Employee Assistance programme Ongoing Training and Development Enhanced maternity, paternity, and grandparent leave
Vacancies Value Stream Specialist - Packing - Late shift Job Introduction £36,600 salary - £19.55 per hour equivalent. Shift details: Late shift 2.00pm - 10.30pm Monday - Thursday - 12.00pm - 8.30pm Friday (nine day fortnight). Every other Friday off. Based at our Skipton, North Yorkshire manufacturing site. Please only apply if you live in a commuting distance of Skipton. We are Dechra, a growing, global specialist within the world of veterinary pharmaceuticals, developing, manufacturing, marketing and selling high quality products exclusively for veterinarians worldwide. The role To provide technical, operational, and compliance support to ensure that all pharmaceutical manufacturing/packing processes run efficiently, safely, and in line with GMP, quality, and business objectives. Act as the subject matter expert (SME) for day to day manufacturing and packing operations within the department. Support batch manufacture across formulation, filling, and packaging, ensuring adherence to Standard Operating Procedures (SOPs) and Good Manufacturing Practice (GMP) standards. Train operators and technicians on procedures, best practices, and GMP expectations. Maintain training records and verify operator competency within the area of responsibility. Deliver shift briefings and ensure effective communication both ways with the shopfloor. Advocate on shopfloor for employee engagement and people plan initiatives to create a positive working culture. Support onboarding of new team members. Promote and uphold site safety culture - actively participate in safety walks, risk assessments, and incident reviews. Ensure all manufacturing activities are performed in accordance with EHS policies and permit conditions. Drive strong housekeeping standards to maintain a safe working environment. Ensure team's adherence to risk assessments and input to updates where required. Promote active participation in hazard identification and resolution of open hazards. Prepare and review batch documentation, logbooks, and electronic records to ensure data integrity. Assisting in updating and completion of GMP documentation such as SOP's and BMR's. Troubleshoot process deviations to maintain compliance and ensure non conformances are managed and documented appropriately. Escalate any non conformances, contributing to the investigation and closure of deviations and corrective & preventative (CAPA) actions. Drive right first time (RFT) execution through operator coaching and real time support on the shop floor. Support preparation and execution of internal and external audits from document control through to housekeeping standards. Troubleshoot equipment issues to minimize downtime and maintain schedule adherence. Support plan delivery through effective resource and process management. Ensure completion of short interval control (SIC) sheets to ensure detail available for data analysis for overall equipment effectiveness (OEE) improvement initiatives to enhance operational efficiency, maximise output and drive schedule adherence. Completion of Oracle transactions to ensure recovery plan adherence. Drive live yield optimisation to reduce waste during production. Reduce batch rejects through CAPA closure and improvement of RFT. Provide production support and process oversight by acting as the subject matter expert (SME) for day to day operations within the department. Support batch manufacture across formulation, filling, and packaging, ensuring adherence to Standard Operating Procedures (SOPs) and Good Manufacturing Practice (GMP) standards. Support Tier meetings and work cross functionally to drive shift performance. Champion safety, quality and productivity improvements, encouraging all team members to come forward with ideas and supporting them to implement them, where this is possible. Contribute to improvement projects, CAPEX and NPD workstreams as required. KPIs RFT and deviation closure rates. Compliance with GMP and EHS standards. OEE and yield performance. Training completion and competency verification. Engagement in improvement initiatives. You A self motivated enthusiastic individual who can support the shopfloor and work well within a team environment. Ability to deliver day to day production activities whilst remaining compliant under a regulated environment and supporting improvements. Essential Experience of low to medium volume production, manual/semi automated processes. Good knowledge and understanding of Health & Safety compliance. Proven industry experience from a highly regulated GMP production facility. A working knowledge and practical experience of pharmaceutical manufacture and ability to manage time and workload effectively. Ability to communicate effectively, both within the production team and cross functionally. Desirable Knowledge of computerised systems such as Oracle. Ability to conduct some data analysis to determine improvement projects. A working knowledge and practical experience of continuous improvement methodologies. Proven ability to lead projects and teams. Reward £36,600 salary - £19.55 per hour equivalent. Free onsite parking. Average 36 hour working week. 22.5 days annual holiday + Bank Holidays. Option to buy a week's holiday each year. 8% Employer Pension Contribution. We look forward to receiving your application.
Feb 21, 2026
Full time
Vacancies Value Stream Specialist - Packing - Late shift Job Introduction £36,600 salary - £19.55 per hour equivalent. Shift details: Late shift 2.00pm - 10.30pm Monday - Thursday - 12.00pm - 8.30pm Friday (nine day fortnight). Every other Friday off. Based at our Skipton, North Yorkshire manufacturing site. Please only apply if you live in a commuting distance of Skipton. We are Dechra, a growing, global specialist within the world of veterinary pharmaceuticals, developing, manufacturing, marketing and selling high quality products exclusively for veterinarians worldwide. The role To provide technical, operational, and compliance support to ensure that all pharmaceutical manufacturing/packing processes run efficiently, safely, and in line with GMP, quality, and business objectives. Act as the subject matter expert (SME) for day to day manufacturing and packing operations within the department. Support batch manufacture across formulation, filling, and packaging, ensuring adherence to Standard Operating Procedures (SOPs) and Good Manufacturing Practice (GMP) standards. Train operators and technicians on procedures, best practices, and GMP expectations. Maintain training records and verify operator competency within the area of responsibility. Deliver shift briefings and ensure effective communication both ways with the shopfloor. Advocate on shopfloor for employee engagement and people plan initiatives to create a positive working culture. Support onboarding of new team members. Promote and uphold site safety culture - actively participate in safety walks, risk assessments, and incident reviews. Ensure all manufacturing activities are performed in accordance with EHS policies and permit conditions. Drive strong housekeeping standards to maintain a safe working environment. Ensure team's adherence to risk assessments and input to updates where required. Promote active participation in hazard identification and resolution of open hazards. Prepare and review batch documentation, logbooks, and electronic records to ensure data integrity. Assisting in updating and completion of GMP documentation such as SOP's and BMR's. Troubleshoot process deviations to maintain compliance and ensure non conformances are managed and documented appropriately. Escalate any non conformances, contributing to the investigation and closure of deviations and corrective & preventative (CAPA) actions. Drive right first time (RFT) execution through operator coaching and real time support on the shop floor. Support preparation and execution of internal and external audits from document control through to housekeeping standards. Troubleshoot equipment issues to minimize downtime and maintain schedule adherence. Support plan delivery through effective resource and process management. Ensure completion of short interval control (SIC) sheets to ensure detail available for data analysis for overall equipment effectiveness (OEE) improvement initiatives to enhance operational efficiency, maximise output and drive schedule adherence. Completion of Oracle transactions to ensure recovery plan adherence. Drive live yield optimisation to reduce waste during production. Reduce batch rejects through CAPA closure and improvement of RFT. Provide production support and process oversight by acting as the subject matter expert (SME) for day to day operations within the department. Support batch manufacture across formulation, filling, and packaging, ensuring adherence to Standard Operating Procedures (SOPs) and Good Manufacturing Practice (GMP) standards. Support Tier meetings and work cross functionally to drive shift performance. Champion safety, quality and productivity improvements, encouraging all team members to come forward with ideas and supporting them to implement them, where this is possible. Contribute to improvement projects, CAPEX and NPD workstreams as required. KPIs RFT and deviation closure rates. Compliance with GMP and EHS standards. OEE and yield performance. Training completion and competency verification. Engagement in improvement initiatives. You A self motivated enthusiastic individual who can support the shopfloor and work well within a team environment. Ability to deliver day to day production activities whilst remaining compliant under a regulated environment and supporting improvements. Essential Experience of low to medium volume production, manual/semi automated processes. Good knowledge and understanding of Health & Safety compliance. Proven industry experience from a highly regulated GMP production facility. A working knowledge and practical experience of pharmaceutical manufacture and ability to manage time and workload effectively. Ability to communicate effectively, both within the production team and cross functionally. Desirable Knowledge of computerised systems such as Oracle. Ability to conduct some data analysis to determine improvement projects. A working knowledge and practical experience of continuous improvement methodologies. Proven ability to lead projects and teams. Reward £36,600 salary - £19.55 per hour equivalent. Free onsite parking. Average 36 hour working week. 22.5 days annual holiday + Bank Holidays. Option to buy a week's holiday each year. 8% Employer Pension Contribution. We look forward to receiving your application.
We are seeking an energetic and skilled Employee Relations Specialist to join our dynamic HR team on a fixed term contract for up to 12 months. This position combines hands on case management with strategic influence, empowering our people leaders to be confident, consistent, and capable of fostering a high performance culture. You will oversee a diverse caseload spanning the entire ER spectrum while also refining and advancing our ER strategy-enhancing processes, reinforcing policy frameworks, and equipping managers with the skills they need to address issues early and effectively. If you are driven by a passion for achieving fair and practical outcomes and enhancing managerial capabilities on a large scale, this role provides a unique opportunity to make a significant impact across the organisation. Responsibilities Build manager confidence and competence through targeted coaching, guidance and just in time development on all ER matters. Design and deliver engaging training sessions, toolkits and resources to strengthen manager ownership of people issues and drive early, effective resolution. Partner with managers to review approaches to ER challenges, providing constructive feedback and reinforcing consistent, legally compliant decision making. Act as a trusted expert for senior leaders, helping them navigate complex scenarios while raising the overall maturity of ER practice across the organisation. Manage a varied and high volume caseload, including disciplinary, grievance, performance, absence, and capability matters-ensuring fair, timely, and well documented outcomes. Identify patterns and emerging risks within casework, using insights to influence leaders and prevent repeat issues. Contribute to the development and evolution of ER policies, frameworks, and ways of working that promote consistency, fairness, and a high performance culture. Drive continuous improvement by reviewing processes, simplifying guidance, and enhancing the employee and manager experience. Lead or support ER related projects such as policy reviews, culture initiatives, manager capability programmes, and organisational design change Proactively assess people related risks, escalating concerns early and partnering with leaders to implement achievable mitigation plans. Maintain strong governance through accurate documentation, case tracking, and insight reporting. About you Strong Employee Relations expertise, with the ability to confidently advise on complex cases and interpret policy and employment legislation into clear, practical guidance. Highly influential communicator who can coach, challenge, and guide managers at all levels-driving consistent, high quality decision making and elevating ER maturity across the organisation. Exceptional organisation and follow through, with the ability to manage competing priorities, maintain accurate documentation, and ensure timely, high quality case progression. Excellent communication skills-both written and verbal-with the ability to adapt style for different audiences and convey sensitive messages with clarity and professionalism. Problem solving mindset, able to identify risks early, propose pragmatic solutions, and contribute to continuous improvement initiatives. Benefits 25 days holiday plus bank holidays Holiday purchase scheme available Pension - Salary exchange Scheme Life Assurance My Culligan benefits -Discount platform Culligan Product discounts Employee Assistance programme Ongoing Training and Development Enhanced maternity, paternity, and grandparent leave
Feb 20, 2026
Full time
We are seeking an energetic and skilled Employee Relations Specialist to join our dynamic HR team on a fixed term contract for up to 12 months. This position combines hands on case management with strategic influence, empowering our people leaders to be confident, consistent, and capable of fostering a high performance culture. You will oversee a diverse caseload spanning the entire ER spectrum while also refining and advancing our ER strategy-enhancing processes, reinforcing policy frameworks, and equipping managers with the skills they need to address issues early and effectively. If you are driven by a passion for achieving fair and practical outcomes and enhancing managerial capabilities on a large scale, this role provides a unique opportunity to make a significant impact across the organisation. Responsibilities Build manager confidence and competence through targeted coaching, guidance and just in time development on all ER matters. Design and deliver engaging training sessions, toolkits and resources to strengthen manager ownership of people issues and drive early, effective resolution. Partner with managers to review approaches to ER challenges, providing constructive feedback and reinforcing consistent, legally compliant decision making. Act as a trusted expert for senior leaders, helping them navigate complex scenarios while raising the overall maturity of ER practice across the organisation. Manage a varied and high volume caseload, including disciplinary, grievance, performance, absence, and capability matters-ensuring fair, timely, and well documented outcomes. Identify patterns and emerging risks within casework, using insights to influence leaders and prevent repeat issues. Contribute to the development and evolution of ER policies, frameworks, and ways of working that promote consistency, fairness, and a high performance culture. Drive continuous improvement by reviewing processes, simplifying guidance, and enhancing the employee and manager experience. Lead or support ER related projects such as policy reviews, culture initiatives, manager capability programmes, and organisational design change Proactively assess people related risks, escalating concerns early and partnering with leaders to implement achievable mitigation plans. Maintain strong governance through accurate documentation, case tracking, and insight reporting. About you Strong Employee Relations expertise, with the ability to confidently advise on complex cases and interpret policy and employment legislation into clear, practical guidance. Highly influential communicator who can coach, challenge, and guide managers at all levels-driving consistent, high quality decision making and elevating ER maturity across the organisation. Exceptional organisation and follow through, with the ability to manage competing priorities, maintain accurate documentation, and ensure timely, high quality case progression. Excellent communication skills-both written and verbal-with the ability to adapt style for different audiences and convey sensitive messages with clarity and professionalism. Problem solving mindset, able to identify risks early, propose pragmatic solutions, and contribute to continuous improvement initiatives. Benefits 25 days holiday plus bank holidays Holiday purchase scheme available Pension - Salary exchange Scheme Life Assurance My Culligan benefits -Discount platform Culligan Product discounts Employee Assistance programme Ongoing Training and Development Enhanced maternity, paternity, and grandparent leave
Get Staffed Online Recruitment Limited
Brighton, Sussex
People Operations and Office Manager £35,000 £40,000 per annum Brighton Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from our client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: They take their teams health seriously. Activities, socials and coaching are routine to them. About the Role Our client is looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of their People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our client s culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how they work by contributing to policy updates and process improvements. Stay on top of the details manage our client s HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. Our client is committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is ideal for you.
Feb 20, 2026
Full time
People Operations and Office Manager £35,000 £40,000 per annum Brighton Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from our client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: They take their teams health seriously. Activities, socials and coaching are routine to them. About the Role Our client is looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of their People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our client s culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how they work by contributing to policy updates and process improvements. Stay on top of the details manage our client s HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. Our client is committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is ideal for you.
People Operations and Office Manager £35,000 £40,000 per annum Brighton Ideal is an inspiring place to work. We re an award-winning, independent company, leading in our field and offering a refreshingly different experience to the larger IT solutions providers. Our team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, we proudly support a diverse client base across the public and private sectors. We re passionate about continuous learning and invest heavily in our people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. We welcome applicants from all backgrounds and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from us: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: We take our teams health seriously. Activities, socials and coaching are routine to us. About the Role We re looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of our People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how we work by contributing to policy updates and process improvements. Stay on top of the details manage our HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. At Ideal, we are committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is Ideal for you.
Feb 19, 2026
Full time
People Operations and Office Manager £35,000 £40,000 per annum Brighton Ideal is an inspiring place to work. We re an award-winning, independent company, leading in our field and offering a refreshingly different experience to the larger IT solutions providers. Our team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, we proudly support a diverse client base across the public and private sectors. We re passionate about continuous learning and invest heavily in our people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. We welcome applicants from all backgrounds and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from us: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: We take our teams health seriously. Activities, socials and coaching are routine to us. About the Role We re looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of our People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You ll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our culture every day keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how we work by contributing to policy updates and process improvements. Stay on top of the details manage our HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. At Ideal, we are committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is Ideal for you.
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are seeking a proactive and skilled IT Technician to play a key role in delivering high quality IT support services and contributing to project work across the Harris Federation. Based at our Croydon Head Office and supporting our Academies, you will operate as a roaming technician, providing cover for short term absences, vacancies and periods of increased demand. Your flexibility and expertise will help ensure that Group ICT consistently delivers exceptional, ITIL aligned services to our staff and students. This is a dynamic and rewarding opportunity to work across a diverse network and make a meaningful impact on IT systems that help to transform education across London. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FORWe are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly. We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Feb 19, 2026
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are seeking a proactive and skilled IT Technician to play a key role in delivering high quality IT support services and contributing to project work across the Harris Federation. Based at our Croydon Head Office and supporting our Academies, you will operate as a roaming technician, providing cover for short term absences, vacancies and periods of increased demand. Your flexibility and expertise will help ensure that Group ICT consistently delivers exceptional, ITIL aligned services to our staff and students. This is a dynamic and rewarding opportunity to work across a diverse network and make a meaningful impact on IT systems that help to transform education across London. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FORWe are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly. We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
