Why join Marshall Land Systems in this role: The Production Planning Lead is responsible for leading and coordinating all production planning, capacity management and material control activities to ensure efficient and effective delivery of operational and project objectives. The role drives the optimisation of ERP/MRP systems, planning processes and data integrity, providing leadership and direction to the planning function while ensuring alignment across production, supply chain and engineering to achieve on-time, cost-effective delivery. Your responsibilities in this role include: Lead the development and execution of capacity planning strategies, ensuring optimal utilisation of resources and alignment with production demands and maintenance cycles Own and drive material planning, inventory management and stock control through ERP/MRP systems to meet customer and project requirements Ensure full integration of capacity and material planning within ERP/MRP systems to optimise delivery performance, efficiency and cost Provide leadership, guidance and support to Production Planners, ensuring consistency, accuracy and best practice across the planning function Own data integrity within the ERP system (IFS), ensuring accurate master data, timely MRP execution and resolution of system and stock issues Oversee project loading into ERP systems, ensuring accurate setup of Master Parts, BOMs and key planning data following design release Control the timely release of projects to planning, procurement and production, ensuring alignment with delivery schedules Govern change management within MRP systems, ensuring all amendments are controlled, traceable and reflect latest design intent Ensure accurate linking of shop orders and parent orders to enable robust cost tracking and financial visibility Monitor planning performance, proactively identifying risks, constraints and deviations, and implementing corrective actions Lead continuous improvement initiatives across planning systems, processes and methodologies (Lean, 5S, digital optimisation) Provide planning expertise and input into bids, forecasting and long-term capacity planning Ensure effective project closure processes, including material issuing, system accuracy and cost roll-up for finance and project teams Act as the subject matter expert for ERP/MRP systems, delivering training, guidance and support to stakeholders Collaborate cross-functionally to align planning with operational priorities and business Apply if you have most of the following: Significant experience within a production planning, manufacturing engineering or operations planning environment Proven experience in leading or coordinating planning activities within a production, assembly or vehicle build environment Strong track record of using ERP/MRP systems to manage capacity, materials and production flow Experience in driving improvements in planning processes, systems or data accuracy Demonstrated ability to influence and coordinate across multiple functions Technical Skills/Education: Advanced experience in production or factory planning roles Strong working knowledge of ERP/MRP systems and end-to-end planning processes High level of IT proficiency, including Excel and ERP platforms In-depth understanding of capacity planning, inventory management and production flow optimisation Strong analytical, organisational and problem-solving skills Effective communication skills with the ability to engage and influence stakeholders at all Ability to manage multiple priorities and work accurately under pressure Additional local needs: Onsite working Candidates will need to be able to obtain BPSS clearance The benefits of this role include: Opportunity to lead and shape the production planning function within a complex manufacturing environment Increased ownership and influence over end-to-end planning, delivery and operational performance Development of leadership, strategic planning and cross-functional collaboration skills Exposure to business-critical decision-making and long-term capacity planning Opportunities for progression into senior operations, supply chain or planning leadership Involvement in driving system, process and digital transformation initiatives Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Sep 28, 2026
Full time
Why join Marshall Land Systems in this role: The Production Planning Lead is responsible for leading and coordinating all production planning, capacity management and material control activities to ensure efficient and effective delivery of operational and project objectives. The role drives the optimisation of ERP/MRP systems, planning processes and data integrity, providing leadership and direction to the planning function while ensuring alignment across production, supply chain and engineering to achieve on-time, cost-effective delivery. Your responsibilities in this role include: Lead the development and execution of capacity planning strategies, ensuring optimal utilisation of resources and alignment with production demands and maintenance cycles Own and drive material planning, inventory management and stock control through ERP/MRP systems to meet customer and project requirements Ensure full integration of capacity and material planning within ERP/MRP systems to optimise delivery performance, efficiency and cost Provide leadership, guidance and support to Production Planners, ensuring consistency, accuracy and best practice across the planning function Own data integrity within the ERP system (IFS), ensuring accurate master data, timely MRP execution and resolution of system and stock issues Oversee project loading into ERP systems, ensuring accurate setup of Master Parts, BOMs and key planning data following design release Control the timely release of projects to planning, procurement and production, ensuring alignment with delivery schedules Govern change management within MRP systems, ensuring all amendments are controlled, traceable and reflect latest design intent Ensure accurate linking of shop orders and parent orders to enable robust cost tracking and financial visibility Monitor planning performance, proactively identifying risks, constraints and deviations, and implementing corrective actions Lead continuous improvement initiatives across planning systems, processes and methodologies (Lean, 5S, digital optimisation) Provide planning expertise and input into bids, forecasting and long-term capacity planning Ensure effective project closure processes, including material issuing, system accuracy and cost roll-up for finance and project teams Act as the subject matter expert for ERP/MRP systems, delivering training, guidance and support to stakeholders Collaborate cross-functionally to align planning with operational priorities and business Apply if you have most of the following: Significant experience within a production planning, manufacturing engineering or operations planning environment Proven experience in leading or coordinating planning activities within a production, assembly or vehicle build environment Strong track record of using ERP/MRP systems to manage capacity, materials and production flow Experience in driving improvements in planning processes, systems or data accuracy Demonstrated ability to influence and coordinate across multiple functions Technical Skills/Education: Advanced experience in production or factory planning roles Strong working knowledge of ERP/MRP systems and end-to-end planning processes High level of IT proficiency, including Excel and ERP platforms In-depth understanding of capacity planning, inventory management and production flow optimisation Strong analytical, organisational and problem-solving skills Effective communication skills with the ability to engage and influence stakeholders at all Ability to manage multiple priorities and work accurately under pressure Additional local needs: Onsite working Candidates will need to be able to obtain BPSS clearance The benefits of this role include: Opportunity to lead and shape the production planning function within a complex manufacturing environment Increased ownership and influence over end-to-end planning, delivery and operational performance Development of leadership, strategic planning and cross-functional collaboration skills Exposure to business-critical decision-making and long-term capacity planning Opportunities for progression into senior operations, supply chain or planning leadership Involvement in driving system, process and digital transformation initiatives Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, Analytics & AI, EY-Parthenon EY-Parthenon is seeking a motivated Manager to join its Analytics & AI practice, supporting clients to unlock value from data through analytics, reporting, AI and data-driven insights. This role is ideal for an individual with a strong commercial and technical mindset who enjoys solving business problems using data and is looking to develop both consulting and technical expertise. Managers work across a variety of strategic engagements across the deal lifecycle helping clients make informed business decisions by transforming complex data into actionable insights. Working alongside experienced consultants, managers and senior leaders, you will design and deliver high-quality analytics solutions, develop meaningful business insights and communicate findings confidently to both technical and non-technical stakeholders. Key Responsibilities Client Delivery Lead day-to-day activities throughout the life-cycle of an assignment - requirements definition, specification, data collection, solution design, development, testing, documentation, implementation, and user training Work directly with clients as well as other EY specialist teams to develop formal deliverables for clients including data dashboards (Excel or other data visualisation tools), web hosted solutions, Word reports, and PowerPoint presentations Explain complex technical concepts underpinning your analysis in simple terms to clients to help them understand how their business needs are being addressed Identify risk on the assignment, involving Director / Partner appropriately in its resolution Analytics & AI Solutions Design and build complex database models and insightful visualisation dashboards to perform analysis on large diverse datasets Leading a team in designing analytical solutions (data pipelines, visualisations, machine learning models), undertaking proof-of-concepts, and implementing these solutions to help clients to compete effectively in this dynamic environment with the support of Directors and Partners Work with structured and unstructured data to identify trends, patterns and key findings Build scalable, reliable and fit-for-purpose data models, datasets and reporting solutions Conduct data quality assessments and validation activities to ensure analytical outputs are accurate and reliableContribute to innovation initiatives and proof-of-concepts exploring emerging analytics, machine learning and AI capabilities Support the implementation of advanced analytical and AI-driven solutions where appropriate Stakeholder Engagement Communicate analytical findings clearly and effectively to technical and non-technical audiences Participate in client meetings, workshops and working sessions Build strong working relationships with clients, colleagues and wider EY teams. Manage stakeholder expectations regarding deliverables, timelines and project outcomes Continuously seek feedback and identify opportunities to improve deliverable quality and client service Team & Personal Development Take ownership of your team's tasks and work with junior team members and help develop their skills and technical expertise Collaborate effectively with colleagues across different grades and service lines Support, mentor, and train junior team members where appropriate Take ownership of personal development and continuously build technical, commercial, and consulting skills Stay informed on developments in analytics, AI, data management and emerging technologies Skills & Experience Core Experience Approximately 4-7 years experience in data engineering, data analytics, or related fields, ideally in a consulting or in-house strategy environment Exposure to transaction support, value creation or fast-paced delivery environments is beneficial Experience applying data and analytics to solve business problems in financial, operational or commercial environments Experience gained within consulting, professional services, finance, FP&A, transaction services or analytics-focused teams is highly desirable Consulting & Communication Skills Ability to work with clients and deliverable users, identify their particular use case requirements, design appropriate solutions to load data, perform complex calculations, derive outputs and deliver interface tools to provide repeatable visual output Strong business acumen and technical knowledge to translate commercial problem into data requirement and formulate analytics solution Excellent oral and written communication skills - including experience of writing reports, drafting presentations and developing data visualisation dashboards to effectively communicate advice to clients Capability to communicate the business and non-technical implications of technical roadblocks and technical design decisions to non-technical clients Ability to structure ambiguous business problems and develop data-driven recommendations Experience working with large, complex datasets to communicate trends, patterns, anomalies, and business insights Ability to communicate effectively with both business and technical stakeholders Technical Skills We value individuals who can learn quickly and apply the right approach to solve business challenges. Experience in the following areas is highly desired: SQL and Python or R Building and maintaining data pipelines and analytical workflows Visually creative, with a good understanding of UX aesthetics gained from working with Power BI, Tableau or other data visualisation platforms for client facing deliverables Working with large and complex datasets, ideally in structured databases and distributed systems like Databricks Cloud-based platforms such as Microsoft Azure, AWS or Google Cloud Experience in some of the following areas would also be beneficial: Generative AI and machine learning concepts and applications Structured and unstructured data management Statistical analysis and predictive modelling AI-enabled analytics and automation solutions Qualifications Qualification in a Highly Numerate Subject (e.g. Computer Science, Operational Research, Statistics, Mathematics, Engineering, or Economics) or equivalent experience Ideally, You'll Also Have Experience of financial, operational, and commercial reporting and relevant performance metrics An understanding of basic corporate finance and accounting concepts Experience of working in a professional services environment, including exposure to high profile transactions Knowledge and experience relating to one or more specific sectors is preferred Experience of working with visualisation tools including Power BI, Tableau, Tibco Spotfire, RShiny, plotly-dash, D3.js, or QlikSense Experience in SQL (any variant), MS Excel and VBA Experience in applying various analytical techniques (e.g. naïve bayes, decision trees, random forest, xgboost and k-means), to calculate problems such as predictive forecasting, prescriptive action, capacity planning. Experience of working in teams, managing the workload of junior team members, and coaching junior staff Interest in emerging AI technologies and their application in solving business challenges Experience working within cross-functional teams and managing multiple stakeholders What We Look For Individuals who are passionate about using data and AI to solve critical business problems Strong communicators who can bridge the gap between business stakeholders and technical teams Professionals who combine analytical rigour with commercial thinking Team players who thrive in collaborative environments and contribute positively to team culture Individuals who are adaptable and excited by the rapidly evolving analytics and AI landscape EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Sep 27, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, Analytics & AI, EY-Parthenon EY-Parthenon is seeking a motivated Manager to join its Analytics & AI practice, supporting clients to unlock value from data through analytics, reporting, AI and data-driven insights. This role is ideal for an individual with a strong commercial and technical mindset who enjoys solving business problems using data and is looking to develop both consulting and technical expertise. Managers work across a variety of strategic engagements across the deal lifecycle helping clients make informed business decisions by transforming complex data into actionable insights. Working alongside experienced consultants, managers and senior leaders, you will design and deliver high-quality analytics solutions, develop meaningful business insights and communicate findings confidently to both technical and non-technical stakeholders. Key Responsibilities Client Delivery Lead day-to-day activities throughout the life-cycle of an assignment - requirements definition, specification, data collection, solution design, development, testing, documentation, implementation, and user training Work directly with clients as well as other EY specialist teams to develop formal deliverables for clients including data dashboards (Excel or other data visualisation tools), web hosted solutions, Word reports, and PowerPoint presentations Explain complex technical concepts underpinning your analysis in simple terms to clients to help them understand how their business needs are being addressed Identify risk on the assignment, involving Director / Partner appropriately in its resolution Analytics & AI Solutions Design and build complex database models and insightful visualisation dashboards to perform analysis on large diverse datasets Leading a team in designing analytical solutions (data pipelines, visualisations, machine learning models), undertaking proof-of-concepts, and implementing these solutions to help clients to compete effectively in this dynamic environment with the support of Directors and Partners Work with structured and unstructured data to identify trends, patterns and key findings Build scalable, reliable and fit-for-purpose data models, datasets and reporting solutions Conduct data quality assessments and validation activities to ensure analytical outputs are accurate and reliableContribute to innovation initiatives and proof-of-concepts exploring emerging analytics, machine learning and AI capabilities Support the implementation of advanced analytical and AI-driven solutions where appropriate Stakeholder Engagement Communicate analytical findings clearly and effectively to technical and non-technical audiences Participate in client meetings, workshops and working sessions Build strong working relationships with clients, colleagues and wider EY teams. Manage stakeholder expectations regarding deliverables, timelines and project outcomes Continuously seek feedback and identify opportunities to improve deliverable quality and client service Team & Personal Development Take ownership of your team's tasks and work with junior team members and help develop their skills and technical expertise Collaborate effectively with colleagues across different grades and service lines Support, mentor, and train junior team members where appropriate Take ownership of personal development and continuously build technical, commercial, and consulting skills Stay informed on developments in analytics, AI, data management and emerging technologies Skills & Experience Core Experience Approximately 4-7 years experience in data engineering, data analytics, or related fields, ideally in a consulting or in-house strategy environment Exposure to transaction support, value creation or fast-paced delivery environments is beneficial Experience applying data and analytics to solve business problems in financial, operational or commercial environments Experience gained within consulting, professional services, finance, FP&A, transaction services or analytics-focused teams is highly desirable Consulting & Communication Skills Ability to work with clients and deliverable users, identify their particular use case requirements, design appropriate solutions to load data, perform complex calculations, derive outputs and deliver interface tools to provide repeatable visual output Strong business acumen and technical knowledge to translate commercial problem into data requirement and formulate analytics solution Excellent oral and written communication skills - including experience of writing reports, drafting presentations and developing data visualisation dashboards to effectively communicate advice to clients Capability to communicate the business and non-technical implications of technical roadblocks and technical design decisions to non-technical clients Ability to structure ambiguous business problems and develop data-driven recommendations Experience working with large, complex datasets to communicate trends, patterns, anomalies, and business insights Ability to communicate effectively with both business and technical stakeholders Technical Skills We value individuals who can learn quickly and apply the right approach to solve business challenges. Experience in the following areas is highly desired: SQL and Python or R Building and maintaining data pipelines and analytical workflows Visually creative, with a good understanding of UX aesthetics gained from working with Power BI, Tableau or other data visualisation platforms for client facing deliverables Working with large and complex datasets, ideally in structured databases and distributed systems like Databricks Cloud-based platforms such as Microsoft Azure, AWS or Google Cloud Experience in some of the following areas would also be beneficial: Generative AI and machine learning concepts and applications Structured and unstructured data management Statistical analysis and predictive modelling AI-enabled analytics and automation solutions Qualifications Qualification in a Highly Numerate Subject (e.g. Computer Science, Operational Research, Statistics, Mathematics, Engineering, or Economics) or equivalent experience Ideally, You'll Also Have Experience of financial, operational, and commercial reporting and relevant performance metrics An understanding of basic corporate finance and accounting concepts Experience of working in a professional services environment, including exposure to high profile transactions Knowledge and experience relating to one or more specific sectors is preferred Experience of working with visualisation tools including Power BI, Tableau, Tibco Spotfire, RShiny, plotly-dash, D3.js, or QlikSense Experience in SQL (any variant), MS Excel and VBA Experience in applying various analytical techniques (e.g. naïve bayes, decision trees, random forest, xgboost and k-means), to calculate problems such as predictive forecasting, prescriptive action, capacity planning. Experience of working in teams, managing the workload of junior team members, and coaching junior staff Interest in emerging AI technologies and their application in solving business challenges Experience working within cross-functional teams and managing multiple stakeholders What We Look For Individuals who are passionate about using data and AI to solve critical business problems Strong communicators who can bridge the gap between business stakeholders and technical teams Professionals who combine analytical rigour with commercial thinking Team players who thrive in collaborative environments and contribute positively to team culture Individuals who are adaptable and excited by the rapidly evolving analytics and AI landscape EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Provides remote technical support to customers and internal engineering teams, troubleshooting network, hardware, and connectivity issues to first- and second-line resolution. Acts as a key point of contact for incoming support tickets, working to defined SLAs and escalating to senior engineers where required. In addition to remote support duties, the role is responsible for hardware pre-build and configuration work in our workshop staging, imaging, and testing customer devices and networking equipment prior to deployment. Your responsibilities Ensure that all prebuilt / preconfigured solutions / systems and hardware is configured and setup in line with Manufacturer, IT and Cyber best practices • Provide responsive, hands-on support for our field-based engineers, systems and customers • Commissioning support for our professional services team Maintain documentation for processes, systems, assets, and credentials • Play a key role in transitioning legacy systems to new solutions Your competencies Essential • Good understanding of IP Networking, switches, firewalls, routers and VPNs. • IT Support / helpdesk experience • Experience of Patching, System upgrades, Remote access support • Strong communication and a self-driven approach Desirable • Experience with FAT testing • Familiarity with SQL / Database technologies • Experience integrating platforms and systems • Active certifications in relevant Security / IT / Networking areas Your profile Personal Qualities • Self-motivated and proactive • Strong analytical and problem-solving mindset • Comfortable working in a dynamic, small-team environment • Holds a full UK driving licence and has access to own transport Competencies for Success • Adaptable and open to change • Self development • Committed to delivering high standards and continuous improvement Contact us To express an interest in this role please send your CV and a covering letter no later than 30/06/2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
Sep 26, 2026
Full time
Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Provides remote technical support to customers and internal engineering teams, troubleshooting network, hardware, and connectivity issues to first- and second-line resolution. Acts as a key point of contact for incoming support tickets, working to defined SLAs and escalating to senior engineers where required. In addition to remote support duties, the role is responsible for hardware pre-build and configuration work in our workshop staging, imaging, and testing customer devices and networking equipment prior to deployment. Your responsibilities Ensure that all prebuilt / preconfigured solutions / systems and hardware is configured and setup in line with Manufacturer, IT and Cyber best practices • Provide responsive, hands-on support for our field-based engineers, systems and customers • Commissioning support for our professional services team Maintain documentation for processes, systems, assets, and credentials • Play a key role in transitioning legacy systems to new solutions Your competencies Essential • Good understanding of IP Networking, switches, firewalls, routers and VPNs. • IT Support / helpdesk experience • Experience of Patching, System upgrades, Remote access support • Strong communication and a self-driven approach Desirable • Experience with FAT testing • Familiarity with SQL / Database technologies • Experience integrating platforms and systems • Active certifications in relevant Security / IT / Networking areas Your profile Personal Qualities • Self-motivated and proactive • Strong analytical and problem-solving mindset • Comfortable working in a dynamic, small-team environment • Holds a full UK driving licence and has access to own transport Competencies for Success • Adaptable and open to change • Self development • Committed to delivering high standards and continuous improvement Contact us To express an interest in this role please send your CV and a covering letter no later than 30/06/2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
HALO ITSM Configuration Specialist Rate: £500 per day Contract Length: 6 Months IR35 Status: Outside IR35 Location: Fully Remote A leading organisation undergoing a significant IT Service Management transformation is seeking an experienced HALO ITSM Configuration Specialist to join their programme team on an initial 6 month contract. This is a fully remote opportunity for a HALO expert who can engage with stakeholders, gather requirements, design solutions and configure services within HALO ITSM. You will play a key role in delivering service improvements across multiple business departments. The Role As the HALO ITSM Configuration Specialist, you will be the go to expert for assigned departments, working closely with stakeholders to understand requirements and translate them into effective service designs within HALO. You will lead workshops, configure workflows and service catalogues, support testing activities and drive successful delivery through to go live. Key Responsibilities • Gather and analyse business requirements through stakeholder engagement and discovery workshops • Design and configure ITSM services within HALO • Build workflows, forms, approval processes, automations and SLAs • Configure and support integrations with other business systems • Produce documentation and process maps • Coordinate User Acceptance Testing and support issue resolution • Support deployment and go live activities • Work collaboratively with business and technical teams to ensure successful delivery Essential Experience • Strong hands on experience configuring and administering HALO ITSM • Proven experience delivering ITSM implementations or service transformation projects • Strong understanding of Incident, Request, Change and Problem Management processes • Experience configuring workflows, service catalogues, forms, approvals and SLAs • Excellent stakeholder management and communication skills • Ability to translate business requirements into practical technical solutions • Experience supporting UAT and production releases Desirable Skills • ITIL certification • Experience delivering enterprise scale ITSM programmes • Experience with system integrations and automation • Previous experience working within complex multi department environments Eligibility: Applicants must be based in the UK and have the right to work in the UK. Apply Now If you have strong HALO ITSM configuration experience and are looking for your next contract opportunity, we'd love to hear from you. Please submit your CV for immediate consideration.
Sep 25, 2026
Contractor
HALO ITSM Configuration Specialist Rate: £500 per day Contract Length: 6 Months IR35 Status: Outside IR35 Location: Fully Remote A leading organisation undergoing a significant IT Service Management transformation is seeking an experienced HALO ITSM Configuration Specialist to join their programme team on an initial 6 month contract. This is a fully remote opportunity for a HALO expert who can engage with stakeholders, gather requirements, design solutions and configure services within HALO ITSM. You will play a key role in delivering service improvements across multiple business departments. The Role As the HALO ITSM Configuration Specialist, you will be the go to expert for assigned departments, working closely with stakeholders to understand requirements and translate them into effective service designs within HALO. You will lead workshops, configure workflows and service catalogues, support testing activities and drive successful delivery through to go live. Key Responsibilities • Gather and analyse business requirements through stakeholder engagement and discovery workshops • Design and configure ITSM services within HALO • Build workflows, forms, approval processes, automations and SLAs • Configure and support integrations with other business systems • Produce documentation and process maps • Coordinate User Acceptance Testing and support issue resolution • Support deployment and go live activities • Work collaboratively with business and technical teams to ensure successful delivery Essential Experience • Strong hands on experience configuring and administering HALO ITSM • Proven experience delivering ITSM implementations or service transformation projects • Strong understanding of Incident, Request, Change and Problem Management processes • Experience configuring workflows, service catalogues, forms, approvals and SLAs • Excellent stakeholder management and communication skills • Ability to translate business requirements into practical technical solutions • Experience supporting UAT and production releases Desirable Skills • ITIL certification • Experience delivering enterprise scale ITSM programmes • Experience with system integrations and automation • Previous experience working within complex multi department environments Eligibility: Applicants must be based in the UK and have the right to work in the UK. Apply Now If you have strong HALO ITSM configuration experience and are looking for your next contract opportunity, we'd love to hear from you. Please submit your CV for immediate consideration.
About The Role At EKFB we're shaping Infrastructure for a better tomorrow. All four of our partners (Eiffage, Kier, Ferrovial and BAM) bring specialist expertise in the design, construction, operation, financing and maintenance of railway networks, including the construction of one of Europe's latest high speed rail projects. We're looking for a Rail Systems Coordinator to join our Routewide team based in Milton Keynes. In this role, you will lead stakeholder interfaces for Rail Systems and National Technical Specification Notices (NTSN) including chairing key meetings such as integration and design reviews. You will produce comprehensive meeting minutes capturing decisions and agreements in contractual and technical terms. You will be maintaining and managing action trackers and issue logs, ensuring timely resolution and evidence-based closeout. Part of this role is to collaborate effectively with the client team while advocating for best-for-project outcomes and to liaise with design, construction, and assurance teams to address Rail Systems and NTSN concerns. You will draft and manage technical queries and contractual communications, with a working knowledge of early warnings, general communications, and change events. You will support the Rail Systems Discipline Lead in production and maintenance of interface management plans, ensuring assurance processes are followed and client comments are resolved. You will review short-notice construction changes, assess Rail Systems and NTSN impacts, and coordinate resolutions with stakeholders. In addition, you will oversee the development of interface control documents during design stage close out, ensuring client buy-in and tracking items for construction-stage development and also coordinate and support approval body reviews for NTSN. About Us EKFB is a joint venture that brings together international, market leading expertise from four leading civil engineering and construction companies: Eiffage, Kier, Ferrovial Construction and BAM Nuttall. All four partners have specialist expertise in the design, construction, operation, financing and maintenance of railway networks, including the construction of one of Europe's latest high speed rail projects. EKFB is proud to have been appointed by HS2 to deliver civil engineering works across an 80km section of the new high speed rail link between the Chiltern Tunnel and Long Itchington Wood. Our scope of the works includes 15 viaducts, 5km of green tunnels, 22km of road diversions, 67 overbridges and around 30 million cubic metres of excavation. EKFB is committed to improving lives, communities and the engineering and construction industry by providing sustained employment opportunities and being a good neighbour, protecting the environment and the places we work. In return, we're offering a competitive salary & benefits. EKFB brings together international, market leading technical expertise. We have an industry leading track record of delivering major infrastructure projects, including Crossrail, the Millau Viaduct, Mersey gateway and the Bretagne-Pays de la Loire High Speed Rail link. We are committed to, and strongly believe in, inclusiveness and equality of opportunity. Everyone who works with EKFB has a contribution to make; this is why we welcome applications from different backgrounds, experiences and abilities. Our aim is to create an inclusive environment where everyone feels they are able to be themselves. Please contact us if there is any additional support you might require making an application. Please note your CV may be shared with joint venture partners on this project. Pre-employment checks: It's worth remembering that we'll undertake the relevant/standard employment checks if you're successful in the selection process. This includes taking up your references, as well as checking your ID, driving licence (if appropriate) and your right to work in the UK. Some roles may also be subject to further pre-employment checks. NB. BPSS security clearance will be required (to be undertaken as part of onboarding process). About You Degree or equivalent experience in Engineering, Project Management or a related field. Experience in design coordination/management (Previous HS2 experience desirable but not mandatory) Experience in infrastructure or civil engineering projects, ideally in a major project environment. Familiarity with Rail Systems and NTSN Disciplines Understanding of NEC contract mechanism (Early Warnings, Technical queries etc.). Strong stakeholder management and communication skills. Ability to produce high-quality documentation and technical records. Proficient in Microsoft Office and project collaboration tools (e.g. SharePoint, Smart Connect). Experience with assurance processes and document control. Driving licence and access to a vehicle is essential.
Sep 25, 2026
Full time
About The Role At EKFB we're shaping Infrastructure for a better tomorrow. All four of our partners (Eiffage, Kier, Ferrovial and BAM) bring specialist expertise in the design, construction, operation, financing and maintenance of railway networks, including the construction of one of Europe's latest high speed rail projects. We're looking for a Rail Systems Coordinator to join our Routewide team based in Milton Keynes. In this role, you will lead stakeholder interfaces for Rail Systems and National Technical Specification Notices (NTSN) including chairing key meetings such as integration and design reviews. You will produce comprehensive meeting minutes capturing decisions and agreements in contractual and technical terms. You will be maintaining and managing action trackers and issue logs, ensuring timely resolution and evidence-based closeout. Part of this role is to collaborate effectively with the client team while advocating for best-for-project outcomes and to liaise with design, construction, and assurance teams to address Rail Systems and NTSN concerns. You will draft and manage technical queries and contractual communications, with a working knowledge of early warnings, general communications, and change events. You will support the Rail Systems Discipline Lead in production and maintenance of interface management plans, ensuring assurance processes are followed and client comments are resolved. You will review short-notice construction changes, assess Rail Systems and NTSN impacts, and coordinate resolutions with stakeholders. In addition, you will oversee the development of interface control documents during design stage close out, ensuring client buy-in and tracking items for construction-stage development and also coordinate and support approval body reviews for NTSN. About Us EKFB is a joint venture that brings together international, market leading expertise from four leading civil engineering and construction companies: Eiffage, Kier, Ferrovial Construction and BAM Nuttall. All four partners have specialist expertise in the design, construction, operation, financing and maintenance of railway networks, including the construction of one of Europe's latest high speed rail projects. EKFB is proud to have been appointed by HS2 to deliver civil engineering works across an 80km section of the new high speed rail link between the Chiltern Tunnel and Long Itchington Wood. Our scope of the works includes 15 viaducts, 5km of green tunnels, 22km of road diversions, 67 overbridges and around 30 million cubic metres of excavation. EKFB is committed to improving lives, communities and the engineering and construction industry by providing sustained employment opportunities and being a good neighbour, protecting the environment and the places we work. In return, we're offering a competitive salary & benefits. EKFB brings together international, market leading technical expertise. We have an industry leading track record of delivering major infrastructure projects, including Crossrail, the Millau Viaduct, Mersey gateway and the Bretagne-Pays de la Loire High Speed Rail link. We are committed to, and strongly believe in, inclusiveness and equality of opportunity. Everyone who works with EKFB has a contribution to make; this is why we welcome applications from different backgrounds, experiences and abilities. Our aim is to create an inclusive environment where everyone feels they are able to be themselves. Please contact us if there is any additional support you might require making an application. Please note your CV may be shared with joint venture partners on this project. Pre-employment checks: It's worth remembering that we'll undertake the relevant/standard employment checks if you're successful in the selection process. This includes taking up your references, as well as checking your ID, driving licence (if appropriate) and your right to work in the UK. Some roles may also be subject to further pre-employment checks. NB. BPSS security clearance will be required (to be undertaken as part of onboarding process). About You Degree or equivalent experience in Engineering, Project Management or a related field. Experience in design coordination/management (Previous HS2 experience desirable but not mandatory) Experience in infrastructure or civil engineering projects, ideally in a major project environment. Familiarity with Rail Systems and NTSN Disciplines Understanding of NEC contract mechanism (Early Warnings, Technical queries etc.). Strong stakeholder management and communication skills. Ability to produce high-quality documentation and technical records. Proficient in Microsoft Office and project collaboration tools (e.g. SharePoint, Smart Connect). Experience with assurance processes and document control. Driving licence and access to a vehicle is essential.
The Department In an increasingly competitive and regulated world, in which disputes have become a fact of business life, Mishcon de Reya has built one of the largest, most complete and experienced Dispute Resolution departments in London. It is the reason why half the firm's lawyers are litigators, and we have one of the largest groups of injunction specialists. The Department In an increasingly competitive and regulated world, in which disputes have become a fact of business life, Mishcon de Reya has built one of the largest, most complete and experienced Dispute Resolution departments in London. It is the reason why half the firm's lawyers are litigators, and we have one of the largest groups of injunction specialists. Of course, while we are equipped to litigate, going to court is never our default response. We start every dispute with a clear, dispassionate overview of our client's options, and be it personal or commercial, our approach is the same. Assimilate the facts and lay out the options because the means of resolution can be as diverse as the issue themselves. We are ready to be as measured and diplomatic or as aggressive as the situation demands. The Group Our insolvency and restructuring group has vast experience acting for the full range of stakeholders in insolvency and restructuring cases, including insolvency practitioners, distressed businesses, directors, financial institutions, private credit funds, trade creditors, suppliers and landlords. Our group spans both contentious and non-contentious insolvency although we are best known for our contentious practice, which is ranked Band 1 in Chambers & Partners. We are proud to be the "go-to" firm for many insolvency practitioners and are known for being technically excellent, committed and commercial. We handle a wide range of insolvency cases, both large and small, often with an international dimension. We encourage our associates to become experts in the field, develop their own client contacts and take active and leading roles in industry organisations such as INSOL, R3 and the ILA. Fraud investigations Transaction avoidance Directors' duties Asset tracing and recovery Freezing and disclosure orders Enforcement of security Contract termination and cessation of supply Appointment of administrators Recognition of foreign office-holders Statutory demands and contested winding-up petitions Claims against negligent auditors Insolvency set-off Proprietary rights Accelerated M&A and pre-packs Office holders' duties and powers Recovery of goods Contested restructuring plans and schemes Voluntary arrangements Personal insolvency and bankruptcy Duties And Responsibilities This is a fantastic opportunity for a 2 - 6 year PQE Associate to join our growing Insolvency and Restructuring practice. The successful candidate will be expected to work with all the Partners in the team, on a variety of matters, and will be given every opportunity to develop their own business and manage cases. Skills/Experience 2-6 PQE in litigation, with demonstrable experience of having worked on insolvency and restructuring matters. Strong academic record. Excellent team player. Excellent attention to detail. Excellent organisational skills. Excellent writing skills, with strong drafting abilities. Demonstrates a hunger to undertake business development activities, both internally amongst colleagues across the firm, and externally to existing and potential new clients. Takes responsibility for and attends to self-development. Ability to effectively manage own workload. Ability to communicate effectively with people at all levels, both internally and with clients. Ability to work independently and as part of a team. Personable and confident, able to build relationships with colleagues, clients and external organisations. Resilient and calm under pressure. Adaptable and flexible approach. Pro-active and takes initiative. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. About Mishcon De Reya LLP Mishcon de Reya is an independent law firm, which now employs over 1400 people with more than 650 lawyers offering a wide range of legal services to companies and individuals. The firm has grown rapidly in recent years, showing more than 40% revenue growth in the past five years alone. With presence in London, Oxford, Cambridge, Singapore, Hong Kong and UAE, the firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution. We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.
Sep 25, 2026
Full time
The Department In an increasingly competitive and regulated world, in which disputes have become a fact of business life, Mishcon de Reya has built one of the largest, most complete and experienced Dispute Resolution departments in London. It is the reason why half the firm's lawyers are litigators, and we have one of the largest groups of injunction specialists. The Department In an increasingly competitive and regulated world, in which disputes have become a fact of business life, Mishcon de Reya has built one of the largest, most complete and experienced Dispute Resolution departments in London. It is the reason why half the firm's lawyers are litigators, and we have one of the largest groups of injunction specialists. Of course, while we are equipped to litigate, going to court is never our default response. We start every dispute with a clear, dispassionate overview of our client's options, and be it personal or commercial, our approach is the same. Assimilate the facts and lay out the options because the means of resolution can be as diverse as the issue themselves. We are ready to be as measured and diplomatic or as aggressive as the situation demands. The Group Our insolvency and restructuring group has vast experience acting for the full range of stakeholders in insolvency and restructuring cases, including insolvency practitioners, distressed businesses, directors, financial institutions, private credit funds, trade creditors, suppliers and landlords. Our group spans both contentious and non-contentious insolvency although we are best known for our contentious practice, which is ranked Band 1 in Chambers & Partners. We are proud to be the "go-to" firm for many insolvency practitioners and are known for being technically excellent, committed and commercial. We handle a wide range of insolvency cases, both large and small, often with an international dimension. We encourage our associates to become experts in the field, develop their own client contacts and take active and leading roles in industry organisations such as INSOL, R3 and the ILA. Fraud investigations Transaction avoidance Directors' duties Asset tracing and recovery Freezing and disclosure orders Enforcement of security Contract termination and cessation of supply Appointment of administrators Recognition of foreign office-holders Statutory demands and contested winding-up petitions Claims against negligent auditors Insolvency set-off Proprietary rights Accelerated M&A and pre-packs Office holders' duties and powers Recovery of goods Contested restructuring plans and schemes Voluntary arrangements Personal insolvency and bankruptcy Duties And Responsibilities This is a fantastic opportunity for a 2 - 6 year PQE Associate to join our growing Insolvency and Restructuring practice. The successful candidate will be expected to work with all the Partners in the team, on a variety of matters, and will be given every opportunity to develop their own business and manage cases. Skills/Experience 2-6 PQE in litigation, with demonstrable experience of having worked on insolvency and restructuring matters. Strong academic record. Excellent team player. Excellent attention to detail. Excellent organisational skills. Excellent writing skills, with strong drafting abilities. Demonstrates a hunger to undertake business development activities, both internally amongst colleagues across the firm, and externally to existing and potential new clients. Takes responsibility for and attends to self-development. Ability to effectively manage own workload. Ability to communicate effectively with people at all levels, both internally and with clients. Ability to work independently and as part of a team. Personable and confident, able to build relationships with colleagues, clients and external organisations. Resilient and calm under pressure. Adaptable and flexible approach. Pro-active and takes initiative. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. About Mishcon De Reya LLP Mishcon de Reya is an independent law firm, which now employs over 1400 people with more than 650 lawyers offering a wide range of legal services to companies and individuals. The firm has grown rapidly in recent years, showing more than 40% revenue growth in the past five years alone. With presence in London, Oxford, Cambridge, Singapore, Hong Kong and UAE, the firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution. We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
Sep 25, 2026
Full time
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients' success. About The Department The Middle Office Client Services PM & Trading Services team serves as a strategic operational partner to Franklin Templeton's Portfolio Management and Trading functions, providing end-to-end support for trading activities, new product launches, market onboarding, and complex investment operations. Working closely with front-office, risk, compliance, technology, and external counterparties, the team helps drive operational efficiency, mitigate risk, and deliver seamless support across global markets and asset classes. How You Will Add Value Core Responsibilities You will serve as a trusted operational partner to Portfolio Managers and Traders. You will provide expert support across trading activities, market onboarding, and investment operations. You will act as the primary contact for complex product, market, and technology- related queries. You will lead cross-functional initiatives that enhance front-office support and client outcomes. You will coordinate with business, operations, technology, and external partners to resolve issues. You will represent Middle Office Client Services on strategic projects, technical forums, and industry initiatives. You will support the development and launch of new products, markets, and investment capabilities. What Will Help You Be Successful In This Role Education and Experience 8-12 years of experience in Global Trade Support, investment operations, or front- office support functions. Experience within asset management, mutual funds, investment banking, or related financial services environments. Proven ability to lead complex issue resolution across operations, technology, and business teams. Advanced knowledge of securities products, market structures, trade lifecycle processes, and settlements. Advanced relationship management experience with custodian banks, counterparties, and key stakeholders. Strong leadership, communication, and interpersonal skills, with the ability to influence cross-functional teams. MBA, Claritas, CISI Investment Administration Qualification, SOTC, or similar industry qualifications are advantageous. Six Sigma Green Belt, local securities qualifications, or comparable process improvement experience preferred. Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners - individuals who have taken a break from work - are also encouraged to explore our job opportunities. As a registered UK Disability Confident Committed Employer, we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively.
Sep 25, 2026
Full time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients' success. About The Department The Middle Office Client Services PM & Trading Services team serves as a strategic operational partner to Franklin Templeton's Portfolio Management and Trading functions, providing end-to-end support for trading activities, new product launches, market onboarding, and complex investment operations. Working closely with front-office, risk, compliance, technology, and external counterparties, the team helps drive operational efficiency, mitigate risk, and deliver seamless support across global markets and asset classes. How You Will Add Value Core Responsibilities You will serve as a trusted operational partner to Portfolio Managers and Traders. You will provide expert support across trading activities, market onboarding, and investment operations. You will act as the primary contact for complex product, market, and technology- related queries. You will lead cross-functional initiatives that enhance front-office support and client outcomes. You will coordinate with business, operations, technology, and external partners to resolve issues. You will represent Middle Office Client Services on strategic projects, technical forums, and industry initiatives. You will support the development and launch of new products, markets, and investment capabilities. What Will Help You Be Successful In This Role Education and Experience 8-12 years of experience in Global Trade Support, investment operations, or front- office support functions. Experience within asset management, mutual funds, investment banking, or related financial services environments. Proven ability to lead complex issue resolution across operations, technology, and business teams. Advanced knowledge of securities products, market structures, trade lifecycle processes, and settlements. Advanced relationship management experience with custodian banks, counterparties, and key stakeholders. Strong leadership, communication, and interpersonal skills, with the ability to influence cross-functional teams. MBA, Claritas, CISI Investment Administration Qualification, SOTC, or similar industry qualifications are advantageous. Six Sigma Green Belt, local securities qualifications, or comparable process improvement experience preferred. Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners - individuals who have taken a break from work - are also encouraged to explore our job opportunities. As a registered UK Disability Confident Committed Employer, we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively.
Role: Customer Support & Sales data specialist Location: Leeds LS27 Rate: £15.00 - £17.00 per hour + holidays (33 days - 25days+8BH) Duration: 6 - 12 months + Our client is seeking a pro active Customer Support & Sales data specialist - Hybrid working once trained Are you a highly organised customer service professional with strong systems knowledge and a passion for delivering exceptional customer experiences? We are looking for a Customer Service & Sales Support Specialist to join a small successful team. This is a varied role where you will work supporting customers throughout the entire order lifecycle, from quotation and order placement through to delivery and after sales support. The Role As a key member of the Customer Support team, you will be responsible for managing customer accounts, processing orders, resolving queries, and ensuring customers receive a first class service at every stage of their journey. You will act as the primary internal contact for customer account enquiries, working closely with Sales, Supply Chain, Operations, After Sales Service and Spare Parts teams to ensure issues are resolved efficiently and professionally. Key Responsibilities Manage customer orders from receipt through to delivery. Process credits, debits and customer account amendments. Maintain and update customer master data records. Monitor customer credit limits in line with company procedures. Prepare and issue technical quotations with accurate pricing and lead times. Respond to customer enquiries regarding quotations, order status, deliveries and ETAs. Investigate and resolve delivery issues, shortages, damages and complaints. Coordinate with internal departments to ensure prompt resolution of customer issues. Produce regular reports and performance statistics. Technical Skills Previous experience in a Customer Service, Sales Support, Internal Sales or Order Management role. Microsoft Office skills, particularly Excel. Strong reporting and analytical capabilities. SAP would be an advantage Salesforce CRM would be an advantage Power BI, Power Apps an advantage High levels of accuracy and attention to detail. This is an opportunity to work for a globally recognised and innovative organisation. Diverse and engaging role with exposure to multiple business functions. Opportunity to utilise and develop systems and reporting skills. If you enjoy combining customer service, administration, reporting and sales support, we'd love to hear from you. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Sep 24, 2026
Full time
Role: Customer Support & Sales data specialist Location: Leeds LS27 Rate: £15.00 - £17.00 per hour + holidays (33 days - 25days+8BH) Duration: 6 - 12 months + Our client is seeking a pro active Customer Support & Sales data specialist - Hybrid working once trained Are you a highly organised customer service professional with strong systems knowledge and a passion for delivering exceptional customer experiences? We are looking for a Customer Service & Sales Support Specialist to join a small successful team. This is a varied role where you will work supporting customers throughout the entire order lifecycle, from quotation and order placement through to delivery and after sales support. The Role As a key member of the Customer Support team, you will be responsible for managing customer accounts, processing orders, resolving queries, and ensuring customers receive a first class service at every stage of their journey. You will act as the primary internal contact for customer account enquiries, working closely with Sales, Supply Chain, Operations, After Sales Service and Spare Parts teams to ensure issues are resolved efficiently and professionally. Key Responsibilities Manage customer orders from receipt through to delivery. Process credits, debits and customer account amendments. Maintain and update customer master data records. Monitor customer credit limits in line with company procedures. Prepare and issue technical quotations with accurate pricing and lead times. Respond to customer enquiries regarding quotations, order status, deliveries and ETAs. Investigate and resolve delivery issues, shortages, damages and complaints. Coordinate with internal departments to ensure prompt resolution of customer issues. Produce regular reports and performance statistics. Technical Skills Previous experience in a Customer Service, Sales Support, Internal Sales or Order Management role. Microsoft Office skills, particularly Excel. Strong reporting and analytical capabilities. SAP would be an advantage Salesforce CRM would be an advantage Power BI, Power Apps an advantage High levels of accuracy and attention to detail. This is an opportunity to work for a globally recognised and innovative organisation. Diverse and engaging role with exposure to multiple business functions. Opportunity to utilise and develop systems and reporting skills. If you enjoy combining customer service, administration, reporting and sales support, we'd love to hear from you. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Role: Customer Services Specialist (Property) Location: Birmingham Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. private medical insurance pension contributions life assurance exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health discounted gym membership for all colleagues Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
Sep 24, 2026
Full time
Role: Customer Services Specialist (Property) Location: Birmingham Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. private medical insurance pension contributions life assurance exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health discounted gym membership for all colleagues Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP's Land team is seeking talented Land professionals to join what is already the largest and most successful team in our industry. This is an exciting opportunity to develop or begin a career with a team that enjoys a successful reputation for the successful delivery of major strategic infrastructure projects across the UK and Ireland through the support provided by land referencing,urban and rural landowner engagement,consultation management,land access, formal consents, statutory orders,compensationagreementsand land acquisition. Apply and come and discuss the contributions you can make in the delivery of the widest portfolio of projects across all sectors in the UK and Ireland. In today's worldit'simportant to work for a company that has clear purpose, giving back to communities and supporting what istruly importantin the world. When considering a career moveit'svital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2026and beyond We offer flexible working patterns, competitive salaries and other benefits. To find out more about our Land business click on the following link and discover what awaits you at WSP: Land referencing and land assembly WSP We are the largest and most successful Land business supporting infrastructure development in the UK and Ireland, with 300+ specialist professional colleagues consisting of land consultants, property specialists, project managers and utility and topographical surveyors. We have the widest portfolio of projects available in our industry, offering unrivalled opportunities to both develop and diversify careers, working on some of the most exciting and challenging projects across the whole of the UK and Ireland. Our clients rely on us to deliver the essential land elements of their infrastructure projects and we enjoy a hard earned reputation of success. This is an exciting opportunity to be part of this success, delivering land referencing, land acquisition, land access, formal consents, statutoryordersand landownerengagement across all infrastructure sectors and make a positive impact on economy and communities these projects serve. Our land referencing professionals, identify land and legal interest in land and use this data to secure powers and/or negotiate land acquisition and land access to support infrastructure development. We provide clients with all the land-related statutory documentation the need to comply with planning processes as they develop, plan, securing and exercise powers to construct, operate and maintain their infrastructure assets. Alongside our land referencing capabilities, our team of surveyors secures powers and/or negotiates land acquisition and land access to support infrastructure development. We provide clients with Property Cost Estimates, agree Heads of Terms and compensations, manage disposals, payments and client accounts, and offer the full range of property-related services to assist our clients in the planning, securing and exercise of powers to construction, operation and maintenance of their infrastructure assets. WSP Land supports the highest-profile infrastructure projects across the Energy, Highways, Water, Rail, Local Government and Aviation sectors. Our Energy projects are critical for the deployment of renewable energy and helpingthe economyto achieve net zero carbon emissions. We support a range of energy generation (nuclear and renewable) and transmission and distribution projects across the UK and Ireland, including distribution and carbon capture. WSP Land's history started in the Highway sector in the 1980s and we have been supporting road schemes throughout the UK and Ireland ever since, including the M4 Smart Motorway project, the A5 in Ireland and the A9 in Scotland. WSP Land has a 30+ year history of supporting major Rail projects including the Channel Tunnel Rail Link (CTRL or HS1); Central Railway; the Thameslink Programme, the first major Transport & Works Act project; West Coast Mainline Four Tracking; HS2 Phases 1, 2a and 2b; TransPennine Route Upgrade (TRU) and East West Rail (EWR). Our track record also includes successes in light rail and metro schemes including Manchester Metrolink, Nottingham Express Transit, Edinburgh Tram, Luton Translink and the current Dublin MetroLink project, Ireland's largest ever infrastructure project. Assisting with the UK's and Ireland's Water resilience and distribution needs, WSP Land supports a number of projects promoted by water companies. We were the only land referencing service provider appointed to support the 25km Tideway Tunnel, the first major DCO project, supporting the project from planning, submission and examination to implementation, delivery and operation. Mirroring WSP's support of many Local Government authorities across the length and breadth of the UK and Ireland, WSP Land provides support to local government clients in the management of their land and property assets. Associate Director Provide leadership and direction on WSP Land projects. Provide excellent stakeholder engagement to ensure successful land identification, securing of land rights and land acquisition using landowner agreements / statutory powers. Champion a collaborative and high-performance team culture, driving collective purpose and alignment with project and organisational goals, and fostering excellent partnership with senior leadership across WSP Land. Serve as a trusted strategic advisor to both external and internal clients, proactively engaging with client capture teams and Key Client Managers (KCMs) to enhance client relationships and secure business opportunities. Oversee the successful delivery of major projects, ensuring they are completed on time, within budget, and to exemplary quality standards. Lead business development initiatives for WSP Land within the Energy, Water, and Rail sectors, securing new projects, project extensions, and cultivating new client relationships. Work in close partnership with WSP's Engineering, Engagement, Environmental, and Planning disciplines to identify and capitalise on multidisciplinary and strategic opportunities, supporting the growth of our business. Enhance the reputation and visibility of WSP Land across the public sphere, target business sectors, and academic settings through thought leadership and sector engagement. Direct and oversee the preparation of compelling bids and tenders, ensuring the highest quality submissions to secure new business opportunities. Implement effective resource strategies, including talent retention, succession planning, and recruitment, ensuring the team's capabilities align with project requirements. Lead regular reviews to identify and manage risks and opportunities, ensuring robust project governance and proactive issue resolution. Maintain rigorous oversight of project delivery, ensuring alignment with client objectives, actively seeking and integrating client feedback to drive continuous improvement and client satisfaction. Promote our WSP culture of health, safety & wellbeing (HS&W) Promote our adherence to Quality Assurance and development of our processes Promote our adherence to Data Protection and development of our processes Promote one of our core pillars - grow key markets, expand delivery and quality culture and pursue digital innovation and excellence. Ireland and UK travel What we will be looking for you to demonstrate Proven leadership in managing and directing the delivery of comprehensive Land services, including land identification, access, and acquisition, at a strategic level. Extensive and demonstrable expertise in navigating land consents, consultation processes, and landowner engagement for major infrastructure development projects. Experience collaborating with multi-disciplinary teams across various sectors and locations, guiding projects through all stages of scheme development. Advanced capability in mitigating land risk for clients and providing strategic advice on land-related matters throughout the entire project lifecycle. Experience representing clients at Public Inquiries and Oral Hearings, including the effective management of objections. Strong record of fostering repeat business and expanding services with established clients. Proven success in securing and cultivating new business opportunities and client relationships. Demonstrable expertise in leading bid management, including bid writing, review, and approval, ensuring high-quality submissions. Experience in developing and implementing resource strategies, including talent retention, succession planning, and recruitment for high-performing teams. Exceptional skills in engaging with landowners and the public, underpinned by robust stakeholder management and communication capabilities. Outstanding communication, influencing, and negotiation skills, with the ability to drive consensus and deliver positive outcomes. Highly effective collaborator, able to work seamlessly within teams at all organisational levels. . click apply for full job details
Sep 24, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP's Land team is seeking talented Land professionals to join what is already the largest and most successful team in our industry. This is an exciting opportunity to develop or begin a career with a team that enjoys a successful reputation for the successful delivery of major strategic infrastructure projects across the UK and Ireland through the support provided by land referencing,urban and rural landowner engagement,consultation management,land access, formal consents, statutory orders,compensationagreementsand land acquisition. Apply and come and discuss the contributions you can make in the delivery of the widest portfolio of projects across all sectors in the UK and Ireland. In today's worldit'simportant to work for a company that has clear purpose, giving back to communities and supporting what istruly importantin the world. When considering a career moveit'svital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2026and beyond We offer flexible working patterns, competitive salaries and other benefits. To find out more about our Land business click on the following link and discover what awaits you at WSP: Land referencing and land assembly WSP We are the largest and most successful Land business supporting infrastructure development in the UK and Ireland, with 300+ specialist professional colleagues consisting of land consultants, property specialists, project managers and utility and topographical surveyors. We have the widest portfolio of projects available in our industry, offering unrivalled opportunities to both develop and diversify careers, working on some of the most exciting and challenging projects across the whole of the UK and Ireland. Our clients rely on us to deliver the essential land elements of their infrastructure projects and we enjoy a hard earned reputation of success. This is an exciting opportunity to be part of this success, delivering land referencing, land acquisition, land access, formal consents, statutoryordersand landownerengagement across all infrastructure sectors and make a positive impact on economy and communities these projects serve. Our land referencing professionals, identify land and legal interest in land and use this data to secure powers and/or negotiate land acquisition and land access to support infrastructure development. We provide clients with all the land-related statutory documentation the need to comply with planning processes as they develop, plan, securing and exercise powers to construct, operate and maintain their infrastructure assets. Alongside our land referencing capabilities, our team of surveyors secures powers and/or negotiates land acquisition and land access to support infrastructure development. We provide clients with Property Cost Estimates, agree Heads of Terms and compensations, manage disposals, payments and client accounts, and offer the full range of property-related services to assist our clients in the planning, securing and exercise of powers to construction, operation and maintenance of their infrastructure assets. WSP Land supports the highest-profile infrastructure projects across the Energy, Highways, Water, Rail, Local Government and Aviation sectors. Our Energy projects are critical for the deployment of renewable energy and helpingthe economyto achieve net zero carbon emissions. We support a range of energy generation (nuclear and renewable) and transmission and distribution projects across the UK and Ireland, including distribution and carbon capture. WSP Land's history started in the Highway sector in the 1980s and we have been supporting road schemes throughout the UK and Ireland ever since, including the M4 Smart Motorway project, the A5 in Ireland and the A9 in Scotland. WSP Land has a 30+ year history of supporting major Rail projects including the Channel Tunnel Rail Link (CTRL or HS1); Central Railway; the Thameslink Programme, the first major Transport & Works Act project; West Coast Mainline Four Tracking; HS2 Phases 1, 2a and 2b; TransPennine Route Upgrade (TRU) and East West Rail (EWR). Our track record also includes successes in light rail and metro schemes including Manchester Metrolink, Nottingham Express Transit, Edinburgh Tram, Luton Translink and the current Dublin MetroLink project, Ireland's largest ever infrastructure project. Assisting with the UK's and Ireland's Water resilience and distribution needs, WSP Land supports a number of projects promoted by water companies. We were the only land referencing service provider appointed to support the 25km Tideway Tunnel, the first major DCO project, supporting the project from planning, submission and examination to implementation, delivery and operation. Mirroring WSP's support of many Local Government authorities across the length and breadth of the UK and Ireland, WSP Land provides support to local government clients in the management of their land and property assets. Associate Director Provide leadership and direction on WSP Land projects. Provide excellent stakeholder engagement to ensure successful land identification, securing of land rights and land acquisition using landowner agreements / statutory powers. Champion a collaborative and high-performance team culture, driving collective purpose and alignment with project and organisational goals, and fostering excellent partnership with senior leadership across WSP Land. Serve as a trusted strategic advisor to both external and internal clients, proactively engaging with client capture teams and Key Client Managers (KCMs) to enhance client relationships and secure business opportunities. Oversee the successful delivery of major projects, ensuring they are completed on time, within budget, and to exemplary quality standards. Lead business development initiatives for WSP Land within the Energy, Water, and Rail sectors, securing new projects, project extensions, and cultivating new client relationships. Work in close partnership with WSP's Engineering, Engagement, Environmental, and Planning disciplines to identify and capitalise on multidisciplinary and strategic opportunities, supporting the growth of our business. Enhance the reputation and visibility of WSP Land across the public sphere, target business sectors, and academic settings through thought leadership and sector engagement. Direct and oversee the preparation of compelling bids and tenders, ensuring the highest quality submissions to secure new business opportunities. Implement effective resource strategies, including talent retention, succession planning, and recruitment, ensuring the team's capabilities align with project requirements. Lead regular reviews to identify and manage risks and opportunities, ensuring robust project governance and proactive issue resolution. Maintain rigorous oversight of project delivery, ensuring alignment with client objectives, actively seeking and integrating client feedback to drive continuous improvement and client satisfaction. Promote our WSP culture of health, safety & wellbeing (HS&W) Promote our adherence to Quality Assurance and development of our processes Promote our adherence to Data Protection and development of our processes Promote one of our core pillars - grow key markets, expand delivery and quality culture and pursue digital innovation and excellence. Ireland and UK travel What we will be looking for you to demonstrate Proven leadership in managing and directing the delivery of comprehensive Land services, including land identification, access, and acquisition, at a strategic level. Extensive and demonstrable expertise in navigating land consents, consultation processes, and landowner engagement for major infrastructure development projects. Experience collaborating with multi-disciplinary teams across various sectors and locations, guiding projects through all stages of scheme development. Advanced capability in mitigating land risk for clients and providing strategic advice on land-related matters throughout the entire project lifecycle. Experience representing clients at Public Inquiries and Oral Hearings, including the effective management of objections. Strong record of fostering repeat business and expanding services with established clients. Proven success in securing and cultivating new business opportunities and client relationships. Demonstrable expertise in leading bid management, including bid writing, review, and approval, ensuring high-quality submissions. Experience in developing and implementing resource strategies, including talent retention, succession planning, and recruitment for high-performing teams. Exceptional skills in engaging with landowners and the public, underpinned by robust stakeholder management and communication capabilities. Outstanding communication, influencing, and negotiation skills, with the ability to drive consensus and deliver positive outcomes. Highly effective collaborator, able to work seamlessly within teams at all organisational levels. . click apply for full job details
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebratesnew ideasand diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP's Land team is seekingtalentedLand professionals to join what is already the largest and most successful team in our industry. This is an exciting opportunity to develop or begin a career with a team that enjoys a successful reputation for the successful delivery of major strategic infrastructure projects across the UK and Ireland through the support provided by land referencing,urban and rural landowner engagement,consultation management,land access, formal consents, statutory orders,compensationagreementsand land acquisition. In today's worldit'simportant to work for a company that has clear purpose, giving back to communities and supporting what istruly importantin the world. When considering a career moveit'svital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2026and beyond We offer flexible working patterns, competitive salaries and other benefits. Land referencing and land assembly WSP We are the largest and most successful Land business supporting infrastructure development in the UKand Ireland, with300+ specialist professional colleagues consisting of land consultants, property specialists, project managers and utility and topographical surveyors.We have the widest portfolio of projects available in our industry, offering unrivalled opportunities to both develop and diversify careers, working on some of the most exciting and challenging projects across the whole of the UK and Ireland. Our clients rely on us to deliver the essential land elements of their infrastructure projects and we enjoy a hard-earned reputation of success. This is an exciting opportunity to be part of this success, delivering land referencing, land acquisition, land access, formal consents, statutoryordersand landownerengagement across all infrastructure sectors and make a positive impact on economy and communities these projects serve. Our land referencing professionals, identify land and legal interest in land and use this data to secure powers and/or negotiate land acquisition and land access to support infrastructure development. We provide clients with all the land-related statutory documentation the need to comply with planning processes as they develop, plan, securing and exercise powers to construct, operate and maintain their infrastructure assets. Alongside our land referencing capabilities, our team of surveyors secures powers and/or negotiates land acquisition and land access to support infrastructure development. We provide clients with Property Cost Estimates, agree Heads of Terms and compensations, manage disposals, payments and client accounts, and offer the full range of property-related services to assist our clients in the planning, securing and exercise of powers to construction, operation and maintenance of their infrastructure assets. WSP Land supportsthe highest-profileinfrastructureprojectsacross the Energy, Highways, Water, Rail, Local Government and Aviation sectors. Our Energy projectsare critical for the deployment of renewable energy and helpingthe economyto achieve net zero carbon emissions. We support a range of energy generation (nuclear and renewable) and transmission and distribution projects across the UK and Ireland, including distribution and carbon capture. WSP Land's history started in the Highway sector in the 1980s and we have been supporting road schemes throughout the UK and Ireland ever since, including the M4 Smart Motorway project, the A5 in Ireland and the A9 in Scotland. WSP Land has a 30+ year history of supporting major Rail projects including the Channel Tunnel Rail Link (CTRL or HS1); Central Railway; the Thameslink Programme, the first major Transport & Works Act project; West Coast Mainline Four Tracking; HS2 Phases 1, 2a and 2b; TransPennine Route Upgrade (TRU) and East West Rail (EWR). Our track record also includes successes in light rail and metro schemes including Manchester Metrolink, Nottingham Express Transit, Edinburgh Tram, Luton Translink and the current Dublin MetroLink project, Ireland's largest ever infrastructure project. Assisting with the UK's and Ireland's Water resilience and distribution needs, WSP Land supports a number of projects promoted by water companies. We were the only land referencing service provider appointed to support the 25km Tideway Tunnel, the first major DCO project, supporting the project from planning, submission and examination to implementation, delivery and operation. Mirroring WSP's support of many Local Government authorities across the length and breadth of the UK and Ireland, WSP Land provides support to local government clients in the management of their land and property assets. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Associate Director Provide leadership and direction on WSP Land projects. Provide excellent stakeholder engagement to ensure successful land identification, securing of land rights and land acquisition using landowner agreements / statutory powers. Champion a collaborative and high-performance team culture, driving collective purpose and alignment with project and organisational goals, and fostering excellent partnership with senior leadership across WSP Land. Serve as a trusted strategic advisor to both external and internal clients, proactively engaging with client capture teams and Key Client Managers (KCMs) to enhance client relationships and secure business opportunities. Oversee the successful delivery of major projects, ensuring they are completed on time, within budget, and to exemplary quality standards. Lead business development initiatives for WSP Land within the Energy, Water, and Rail sectors, securing new projects, project extensions, and cultivating new client relationships. Work in close partnership with WSP's Engineering, Engagement, Environmental, and Planning disciplines to identify and capitalise on multidisciplinary and strategic opportunities, supporting the growth of our business. Enhance the reputation and visibility of WSP Land across the public sphere, target business sectors, and academic settings through thought leadership and sector engagement. Direct and oversee the preparation of compelling bids and tenders, ensuring the highest quality submissions to secure new business opportunities. Implement effective resource strategies, including talent retention, succession planning, and recruitment, ensuring the team's capabilities align with project requirements. Lead regular reviews to identify and manage risks and opportunities, ensuring robust project governance and proactive issue resolution. Maintain rigorous oversight of project delivery, ensuring alignment with client objectives, actively seeking and integrating client feedback to drive continuous improvement and client satisfaction. Promote our WSP culture of health, safety & wellbeing (HS&W) Promote our adherence to Quality Assurance and development of our processes Promote our adherence to Data Protection and development of our processes Promote one of our core pillars - grow key markets, expand delivery and quality culture and pursue digital innovation and excellence. Ireland and UK travel What we will be looking for you to demonstrate Proven leadership in managing and directing the delivery of comprehensive Land services, including land identification, access, and acquisition, at a strategic level. Extensive and demonstrable expertise in navigating land consents, consultation processes, and landowner engagement for major infrastructure development projects. Experience collaborating with multi-disciplinary teams across various sectors and locations, guiding projects through all stages of scheme development. Advanced capability in mitigating land risk for clients and providing strategic advice on land-related matters throughout the entire project lifecycle. Experience representing clients at Public Inquiries and Oral Hearings, including the effective management of objections. Strong record of fostering repeat business and expanding services with established clients. Proven success in securing and cultivating new business opportunities and client relationships. Demonstrable expertise in leading bid management, including bid writing, review, and approval, ensuring high-quality submissions. Experience in developing and implementing resource strategies, including talent retention, succession planning, and recruitment for high-performing teams click apply for full job details
Sep 24, 2026
Full time
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebratesnew ideasand diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP's Land team is seekingtalentedLand professionals to join what is already the largest and most successful team in our industry. This is an exciting opportunity to develop or begin a career with a team that enjoys a successful reputation for the successful delivery of major strategic infrastructure projects across the UK and Ireland through the support provided by land referencing,urban and rural landowner engagement,consultation management,land access, formal consents, statutory orders,compensationagreementsand land acquisition. In today's worldit'simportant to work for a company that has clear purpose, giving back to communities and supporting what istruly importantin the world. When considering a career moveit'svital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2026and beyond We offer flexible working patterns, competitive salaries and other benefits. Land referencing and land assembly WSP We are the largest and most successful Land business supporting infrastructure development in the UKand Ireland, with300+ specialist professional colleagues consisting of land consultants, property specialists, project managers and utility and topographical surveyors.We have the widest portfolio of projects available in our industry, offering unrivalled opportunities to both develop and diversify careers, working on some of the most exciting and challenging projects across the whole of the UK and Ireland. Our clients rely on us to deliver the essential land elements of their infrastructure projects and we enjoy a hard-earned reputation of success. This is an exciting opportunity to be part of this success, delivering land referencing, land acquisition, land access, formal consents, statutoryordersand landownerengagement across all infrastructure sectors and make a positive impact on economy and communities these projects serve. Our land referencing professionals, identify land and legal interest in land and use this data to secure powers and/or negotiate land acquisition and land access to support infrastructure development. We provide clients with all the land-related statutory documentation the need to comply with planning processes as they develop, plan, securing and exercise powers to construct, operate and maintain their infrastructure assets. Alongside our land referencing capabilities, our team of surveyors secures powers and/or negotiates land acquisition and land access to support infrastructure development. We provide clients with Property Cost Estimates, agree Heads of Terms and compensations, manage disposals, payments and client accounts, and offer the full range of property-related services to assist our clients in the planning, securing and exercise of powers to construction, operation and maintenance of their infrastructure assets. WSP Land supportsthe highest-profileinfrastructureprojectsacross the Energy, Highways, Water, Rail, Local Government and Aviation sectors. Our Energy projectsare critical for the deployment of renewable energy and helpingthe economyto achieve net zero carbon emissions. We support a range of energy generation (nuclear and renewable) and transmission and distribution projects across the UK and Ireland, including distribution and carbon capture. WSP Land's history started in the Highway sector in the 1980s and we have been supporting road schemes throughout the UK and Ireland ever since, including the M4 Smart Motorway project, the A5 in Ireland and the A9 in Scotland. WSP Land has a 30+ year history of supporting major Rail projects including the Channel Tunnel Rail Link (CTRL or HS1); Central Railway; the Thameslink Programme, the first major Transport & Works Act project; West Coast Mainline Four Tracking; HS2 Phases 1, 2a and 2b; TransPennine Route Upgrade (TRU) and East West Rail (EWR). Our track record also includes successes in light rail and metro schemes including Manchester Metrolink, Nottingham Express Transit, Edinburgh Tram, Luton Translink and the current Dublin MetroLink project, Ireland's largest ever infrastructure project. Assisting with the UK's and Ireland's Water resilience and distribution needs, WSP Land supports a number of projects promoted by water companies. We were the only land referencing service provider appointed to support the 25km Tideway Tunnel, the first major DCO project, supporting the project from planning, submission and examination to implementation, delivery and operation. Mirroring WSP's support of many Local Government authorities across the length and breadth of the UK and Ireland, WSP Land provides support to local government clients in the management of their land and property assets. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Associate Director Provide leadership and direction on WSP Land projects. Provide excellent stakeholder engagement to ensure successful land identification, securing of land rights and land acquisition using landowner agreements / statutory powers. Champion a collaborative and high-performance team culture, driving collective purpose and alignment with project and organisational goals, and fostering excellent partnership with senior leadership across WSP Land. Serve as a trusted strategic advisor to both external and internal clients, proactively engaging with client capture teams and Key Client Managers (KCMs) to enhance client relationships and secure business opportunities. Oversee the successful delivery of major projects, ensuring they are completed on time, within budget, and to exemplary quality standards. Lead business development initiatives for WSP Land within the Energy, Water, and Rail sectors, securing new projects, project extensions, and cultivating new client relationships. Work in close partnership with WSP's Engineering, Engagement, Environmental, and Planning disciplines to identify and capitalise on multidisciplinary and strategic opportunities, supporting the growth of our business. Enhance the reputation and visibility of WSP Land across the public sphere, target business sectors, and academic settings through thought leadership and sector engagement. Direct and oversee the preparation of compelling bids and tenders, ensuring the highest quality submissions to secure new business opportunities. Implement effective resource strategies, including talent retention, succession planning, and recruitment, ensuring the team's capabilities align with project requirements. Lead regular reviews to identify and manage risks and opportunities, ensuring robust project governance and proactive issue resolution. Maintain rigorous oversight of project delivery, ensuring alignment with client objectives, actively seeking and integrating client feedback to drive continuous improvement and client satisfaction. Promote our WSP culture of health, safety & wellbeing (HS&W) Promote our adherence to Quality Assurance and development of our processes Promote our adherence to Data Protection and development of our processes Promote one of our core pillars - grow key markets, expand delivery and quality culture and pursue digital innovation and excellence. Ireland and UK travel What we will be looking for you to demonstrate Proven leadership in managing and directing the delivery of comprehensive Land services, including land identification, access, and acquisition, at a strategic level. Extensive and demonstrable expertise in navigating land consents, consultation processes, and landowner engagement for major infrastructure development projects. Experience collaborating with multi-disciplinary teams across various sectors and locations, guiding projects through all stages of scheme development. Advanced capability in mitigating land risk for clients and providing strategic advice on land-related matters throughout the entire project lifecycle. Experience representing clients at Public Inquiries and Oral Hearings, including the effective management of objections. Strong record of fostering repeat business and expanding services with established clients. Proven success in securing and cultivating new business opportunities and client relationships. Demonstrable expertise in leading bid management, including bid writing, review, and approval, ensuring high-quality submissions. Experience in developing and implementing resource strategies, including talent retention, succession planning, and recruitment for high-performing teams click apply for full job details
Role: Customer Services Specialist (Property) Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you'll play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you'll be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
Sep 24, 2026
Full time
Role: Customer Services Specialist (Property) Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you'll play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you'll be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you're ready to take the next step in your career and make a difference we'd love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
Role: Customer Services Specialist (Property) Location: New Milton, Hempshire Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort. Competitive salary, based on level and experience plus benefits
Sep 24, 2026
Full time
Role: Customer Services Specialist (Property) Location: New Milton, Hempshire Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort. Competitive salary, based on level and experience plus benefits
A new Associate Director Delay job vacancy in the construction sector to join a large multidisciplinary construction consultancy based in their Manchester office (hybrid-working). The client in question can offer the opportunity to work on domestic and international projects and disputes, as well as offering industry leading training & support which will enhance and develop your delay analysis skills. This is an excellent opportunity for a proven Associate Director or premium Senior Consultant or Managing Consultant with Delay Analysis and Forensic Planning experience to further develop their career as a manager, work winner and progress towards becoming a delay expert themselves. One of the key selling points to this role is the variety of projects and disputes that you will be exposed to. The client's brand and reputation help to consistently secure work on some of the largest and high-profile projects and disputes in the UK and Internationally. The suitable candidate would be an experienced Delay Senior Consultant or already working as an Associate Director with delay and forensic planning specialism. You will have responsibility for managing a team of Delay Analysts on a number of complex and concurrent projects and will be ready to progress your career by growing your team, work winning and delivering and progress towards delay expert status. What's in it for you? Impactful Work: Make a difference by helping clients resolve high-stakes disputes and navigate complex challenges. The client in question can offer the opportunity to work on high-value and high-profile domestic and international projects and disputes. Career Advancement: Grow your expertise in a niche area of the construction industry, with opportunities for ongoing professional development. You will be supported by industry-leading Who's Who Legal Experts, offering a crystal clear path to becoming an expert in your own right. Collaborative Culture: Join a team that values collaboration, innovation, and mutual support. Responsibilities and Duties Working as Associate Director of Forensic Planning in the Manchester office, you will be acting in a "number 2" capacity reporting to a recognised delay expert and will have the responsibility to: Manage a team of delay analysts working on several cases. Contribute sections to expert report writing. Eventually work towards writing your own expert reports. Provide specialist delay and forensic advice to external clients. Support provision of specialist expert advice on all alternative dispute resolution subject areas Be able to use previous experience of testifying and related preparatory work to grow your gravitas and reputation to secure further opportunities to testify. Deliver expert delay and forensic planning services in line with client briefs. Able to network and win work and to develop relationships with both construction industry solicitors and influential contacts within construction building and civil engineering contractors. Critically analyse project and major programme performance, identifying root cause of those elements in distress Lead development of a contract and commercial strategy to successfully recover performance of distressed project or major programmes in line with Client outcomes. Critically analyse the strengths and weaknesses of Client claims and/or disputes, providing strategic advice on (i) proceeding; and or (ii) amending the basis of claim. Keeping up with the developments within own technical area of expertise. Provide effective stakeholder management with the Client and at all levels of the supply-chain, chairing meetings with the Client and other advisors as necessary. Happy to coach and train your delay analysis team and encourage their professional progression. Acting as an ambassador championing the Contract Services delivered by the consultancy in the industry. Desired Skills and Experience Around 10+ years of experience within delay, planning and related construction and engineering industry experience. Will have had significant recent exposure to delay related work at both a hands on and managerial level, having recently worked or currently working in a Senior Delay role or equivalent. Significant exposure of managing programmes, using planning software and delay analysis techniques. Strong working knowledge of using common planning software's such as Primavera and Asta PowerProject, TILOS, CEMAR, Excel. Have managed a team of delay analysts working on a number of concurrent cases Experience of contributing sections to expert report writing Have worked towards or are ready to work towards writing your own expert reports. Had experience of providing specialist delay and forensic advice to external clients Ideally have had experience of being appointed as an Expert. Have had extensive experience of delivering expert delay and forensic planning services to satisfied clients. Experience in developing and pursuing claims up or down the supply-chain. Experienced in coaching and training a delay analysis team and encouraging their professional progression. Qualifications/Educational Requirements Degree level education in a construction related field or similar equivalent qualification is desired. MCIArb or FCIArb are seen as advantageous. Relevant MSc in engineering and/ or Construction Law and Disputes LLM is desirable. Employing Company Overview and Profile The hiring company is one of the largest and most reputable consultancies with multiple offices throughout the UK. They provide a variety of advisory services to their clients in relation to claims and contractual issues, formal disputes such as adjudications and expert witness services. They are growing fast and are willing to invest and support candidates with training and professional progression. They can offer excellent career prospects for candidates wanting to dedicate their career to claims and disputes related work. You will receive regular performance and pay reviews and be supported to achieve relevant professional memberships and higher qualifications, such as an MSc in Construction Law. A full client employer profile will be provided to applicants shortlisted for interview. Additional Benefits Package and Incentives Competitive salary up to £115k (DOE) Annual bonus 35 days holiday inclusive of 8 Bank holidays. Pension scheme with the employer matching contributions up to 8% Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) Associate Director - Delay Analysis Sheffield, South Yorkshire - Up to £120k DOE and get a £500-£1000 cash reward forsuccessfulmatches.
Sep 24, 2026
Full time
A new Associate Director Delay job vacancy in the construction sector to join a large multidisciplinary construction consultancy based in their Manchester office (hybrid-working). The client in question can offer the opportunity to work on domestic and international projects and disputes, as well as offering industry leading training & support which will enhance and develop your delay analysis skills. This is an excellent opportunity for a proven Associate Director or premium Senior Consultant or Managing Consultant with Delay Analysis and Forensic Planning experience to further develop their career as a manager, work winner and progress towards becoming a delay expert themselves. One of the key selling points to this role is the variety of projects and disputes that you will be exposed to. The client's brand and reputation help to consistently secure work on some of the largest and high-profile projects and disputes in the UK and Internationally. The suitable candidate would be an experienced Delay Senior Consultant or already working as an Associate Director with delay and forensic planning specialism. You will have responsibility for managing a team of Delay Analysts on a number of complex and concurrent projects and will be ready to progress your career by growing your team, work winning and delivering and progress towards delay expert status. What's in it for you? Impactful Work: Make a difference by helping clients resolve high-stakes disputes and navigate complex challenges. The client in question can offer the opportunity to work on high-value and high-profile domestic and international projects and disputes. Career Advancement: Grow your expertise in a niche area of the construction industry, with opportunities for ongoing professional development. You will be supported by industry-leading Who's Who Legal Experts, offering a crystal clear path to becoming an expert in your own right. Collaborative Culture: Join a team that values collaboration, innovation, and mutual support. Responsibilities and Duties Working as Associate Director of Forensic Planning in the Manchester office, you will be acting in a "number 2" capacity reporting to a recognised delay expert and will have the responsibility to: Manage a team of delay analysts working on several cases. Contribute sections to expert report writing. Eventually work towards writing your own expert reports. Provide specialist delay and forensic advice to external clients. Support provision of specialist expert advice on all alternative dispute resolution subject areas Be able to use previous experience of testifying and related preparatory work to grow your gravitas and reputation to secure further opportunities to testify. Deliver expert delay and forensic planning services in line with client briefs. Able to network and win work and to develop relationships with both construction industry solicitors and influential contacts within construction building and civil engineering contractors. Critically analyse project and major programme performance, identifying root cause of those elements in distress Lead development of a contract and commercial strategy to successfully recover performance of distressed project or major programmes in line with Client outcomes. Critically analyse the strengths and weaknesses of Client claims and/or disputes, providing strategic advice on (i) proceeding; and or (ii) amending the basis of claim. Keeping up with the developments within own technical area of expertise. Provide effective stakeholder management with the Client and at all levels of the supply-chain, chairing meetings with the Client and other advisors as necessary. Happy to coach and train your delay analysis team and encourage their professional progression. Acting as an ambassador championing the Contract Services delivered by the consultancy in the industry. Desired Skills and Experience Around 10+ years of experience within delay, planning and related construction and engineering industry experience. Will have had significant recent exposure to delay related work at both a hands on and managerial level, having recently worked or currently working in a Senior Delay role or equivalent. Significant exposure of managing programmes, using planning software and delay analysis techniques. Strong working knowledge of using common planning software's such as Primavera and Asta PowerProject, TILOS, CEMAR, Excel. Have managed a team of delay analysts working on a number of concurrent cases Experience of contributing sections to expert report writing Have worked towards or are ready to work towards writing your own expert reports. Had experience of providing specialist delay and forensic advice to external clients Ideally have had experience of being appointed as an Expert. Have had extensive experience of delivering expert delay and forensic planning services to satisfied clients. Experience in developing and pursuing claims up or down the supply-chain. Experienced in coaching and training a delay analysis team and encouraging their professional progression. Qualifications/Educational Requirements Degree level education in a construction related field or similar equivalent qualification is desired. MCIArb or FCIArb are seen as advantageous. Relevant MSc in engineering and/ or Construction Law and Disputes LLM is desirable. Employing Company Overview and Profile The hiring company is one of the largest and most reputable consultancies with multiple offices throughout the UK. They provide a variety of advisory services to their clients in relation to claims and contractual issues, formal disputes such as adjudications and expert witness services. They are growing fast and are willing to invest and support candidates with training and professional progression. They can offer excellent career prospects for candidates wanting to dedicate their career to claims and disputes related work. You will receive regular performance and pay reviews and be supported to achieve relevant professional memberships and higher qualifications, such as an MSc in Construction Law. A full client employer profile will be provided to applicants shortlisted for interview. Additional Benefits Package and Incentives Competitive salary up to £115k (DOE) Annual bonus 35 days holiday inclusive of 8 Bank holidays. Pension scheme with the employer matching contributions up to 8% Nilam Modhwadia is our specialist consultant managing this position (Office hours 8.30 am - 5.30 pm Monday to Friday) Associate Director - Delay Analysis Sheffield, South Yorkshire - Up to £120k DOE and get a £500-£1000 cash reward forsuccessfulmatches.
Role: Customer Services Specialist (Property) Location: Luton, Bedfordshire Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? private medical insurance pension contributions life assurance exclusive discounts on extra benefits discounted gym membership for all colleagues Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
Sep 24, 2026
Full time
Role: Customer Services Specialist (Property) Location: Luton, Bedfordshire Salary: Competitive salary, based on level and experience plus benefits Contract: Permanent Hours: Monday to Friday - 9am to 5pm (37.5 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company. By joining us in the Customer Excellence team , you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Customer Services Specialist within Property Services, you'll provide exceptional customer service and ensure residents can effortlessly connect with us, receiving accurate and timely support. You'll focus on first contact resolution and deliver a frictionless experience across all channels. Key Responsibilities Handle inbound customer contacts professionally, aiming for first contact resolution. Take ownership of queries through to completion, ensuring smooth handoffs where needed. Work closely with Property Managers to resolve customer and development issues. Meet service level and quality targets across all interactions. Communicate effectively with contractors and suppliers, providing full and accurate information. Categorise customer contact accurately to support service improvement initiatives. Share relevant updates with internal teams to support query resolution. Raise maintenance orders and coordinate contractor activity, including tendering and invoice queries. Maintain accurate records across internal systems. Manage key, fob and permit requests efficiently. Process card payments securely and in line with policy. Handle all customer information in compliance with GDPR. Skills & Qualifications Confident and clear communication skills, both verbal and written, with the ability to build relationships and find solutions Ability to work independently or as part of a team Effective problem solving skills and the ability to overcome challenges Good understanding of Health and Safety regulations Ability to work under pressure with strong time management and prioritisation skills Strong IT skills, awareness of social media, and confidence using new technology Property management experience is an advantage, but full training will be provided What's in it for you? private medical insurance pension contributions life assurance exclusive discounts on extra benefits discounted gym membership for all colleagues Diversity We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
Sep 24, 2026
Full time
Job Description What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Job DescriptionWhat if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A Little More About Your Role You will lead the Civil & Structural Engineering discipline within the Energy team, reporting to the Head of Engineering and working alongside other discipline and technical leads. You will be accountable for the technical direction, governance, capability and performance of the discipline, while taking an active role on strategically important and technically complex projects. Our work spans major energy transition, power and infrastructure programmes, including power generation, transmission and distribution, substations, gas infrastructure, carbon capture, hydrogen, industrial decarbonisation and other critical energy assets. You will help teams deliver safe, practical and buildable solutions from feasibility and concept selection through FEED, detailed design, construction support and commissioning. This is not solely a resource management post. We are looking for a recognised technical leader who can challenge design decisions, undertake or direct independent reviews, act in technical authority or design assurance roles, resolve complex engineering issues and represent the discipline with clients and delivery partners.What You Will Be Accountable ForTechnical leadership and assurance Set the technical direction for civil and structural engineering across the Energy team, maintaining a clear focus on safety, quality, constructability and whole life value. Act as technical authority, discipline lead, design approver or independent reviewer on complex or high risk commissions, appropriate to competence and project need. Lead technical reviews and provide proportionate challenge across structural steelwork, reinforced and prestressed concrete, foundations, geotechnical interfaces, earthworks, drainage, roads, buildings, buried services, site infrastructure and temporary works interfaces. Ensure that designs, calculations, specifications, drawings and technical reports are appropriately scoped, checked, approved and evidenced. Own and develop discipline procedures, design guides, calculation tools, standard details, checking arrangements and competence requirements. Promote Safety in Design, CDM compliance, hazard elimination and robust recording of residual design risk throughout the project lifecycle. Drive consistent application of the Business Management System, SHEQ requirements, applicable legislation, codes, standards and client specific engineering procedures. Lead the resolution of significant technical issues, non conformances and lessons learned, ensuring improvements are embedded across the team. Champion digital engineering, automation, standardisation and practical innovation where these improve quality, efficiency or decision making. Project and client delivery Provide visible civil engineering leadership on major multidisciplinary programmes and first of a kind projects. Confirm that scopes, deliverables, programmes, budgets, assumptions and interfaces are sufficiently defined before work starts. Work closely with project managers and other disciplines to manage technical interfaces, design change, risk, programme and resource priorities. Build trusted relationships with clients, contractors, operators, OEMs and delivery partners, representing WSP as a senior technical adviser. Support construction, commissioning and operational queries, including site based reviews where required. Contribute to bids and proposals by shaping the technical approach, delivery model, resource plan, programme, assumptions and pricing basis. Undertake technical due diligence and peer review for internal and external commissions where appropriate. What you will be accountable for People leadership and capability Provide line management and leadership for the Civil & Structural Engineering team, creating clear expectations and a supportive, accountable culture. Maintain an overview of workload, utilisation, competence and future demand; work with project and business leaders to deploy people to work that matches their capability and development needs. Identify capability gaps and lead targeted recruitment, succession planning and development of technical specialists and future leaders. Set objectives, hold meaningful performance and development conversations, and address issues promptly and fairly. Mentor engineers and technicians, support professional registration and create opportunities for technical learning, coaching and knowledge sharing. Maintain an effective competence and authorisation framework for checking, approval and technical authority roles. Connect UK and international delivery teams, including global delivery centres, so that work is integrated, appropriately supervised and consistently assured. Promote inclusive leadership and ensure individuals can contribute, develop and progress based on their skills and potential. Business and discipline development Work with the Head of Engineering and business leadership to deliver the strategic plan for the Energy team. Develop a forward view of market demand, technical capability and workforce needs across the civil and structural discipline. Support key client relationships and identify opportunities where the team can add value or broaden its services. Build effective links with civil and structural teams elsewhere in WSP, sharing work, expertise, lessons and best practice. Monitor discipline performance and take action to improve quality, predictability, utilisation and delivery efficiency. Represent the discipline in internal governance forums and, where appropriate, relevant industry and professional networks. What We Will Be Looking For You To Demonstrate You will be an experienced civil or structural engineering leader with the judgement and credibility to make, review and assure important technical decisions. You will combine depth in your own field with enough breadth to lead an integrated civil and structural discipline across complex energy projects.Essential Qualifications And Experience A degree, or equivalent qualification, in Civil Engineering, Structural Engineering or a closely related discipline. Chartered Engineer status with the Institution of Civil Engineers, Institution of Structural Engineers or an equivalent recognised professional body. Significant post chartership experience in the design and delivery of complex civil and/or structural engineering work within energy, nuclear, industrial or major infrastructure environments. Demonstrable technical depth in several relevant areas, together with experience reviewing and approving design deliverables beyond your immediate specialism. Experience acting as a Lead Engineer, Discipline Lead, Design Manager, Technical Authority, Design Approver or equivalent on multidisciplinary projects. Strong working knowledge of engineering governance, design assurance, quality management, Safety in Design and the Construction (Design and Management) Regulations. Experience across multiple project stages, such as feasibility, concept design, FEED, detailed design, construction and commissioning support. Proven ability to lead and develop engineers and technicians, including objective setting, coaching, performance conversations, recruitment and succession planning. Ability to plan resources and balance technical risk, programme, cost, quality and team capacity across a portfolio of work. Commercial awareness and experience contributing to bids, scopes, fee estimates, programmes and change control. Clear, confident communication with clients, senior leaders, project teams and technical specialists. Desirable Experience And Sector KnowledgeTechnical authorisations and approvals The following would be particularly valuable. They are desirable rather than essential, and applicants with comparable client or industry authorisations are encouraged to explain their relevance: Current or previous approval to act as a Civil Design Approver / Civil Design Assurance Engineer (CDAE) on National Grid or comparable transmission infrastructure. G17/G35 Approver and/or Appraiser status, or demonstrable experience working within equivalent requirements for civil and structural assets in the gas transmission sector. Client specific design authority, checking or approval credentials for electricity transmission, gas transmission, nuclear or other safety critical infrastructure. Experience establishing or administering technical authorisation and competence frameworks. Relevant technical and sector experience Gas transmission and distribution infrastructure . click apply for full job details
Birkenhead, United Kingdom Posted on 01/09/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 3 Month Contract With A Local Authority Job Purpose The Trading Standards Officer - Technical will carry out complex and serious criminal compliance enforcement activities across the regulatory service. Working within a generic Trading Standards team, the post holder will undertake inspections, surveys, investigations and enforcement activity to identify legal contraventions and secure business compliance. The role requires a high level of professional judgement and autonomy, with responsibility for assessing risk, selecting and implementing appropriate enforcement action, resolving complex issues and providing specialist Trading Standards advice. The post holder will also contribute to service development, partnership working, policy implementation and the supervision and development of less experienced colleagues. Key Responsibilities Undertake and/or supervise complex Trading Standards investigations and projects involving a range of internal and external stakeholders. Conduct inspections, surveys, investigations and compliance activities relating to Trading Standards legislation. Identify legal contraventions, assess risk and select, recommend and implement appropriate enforcement action in accordance with relevant policies and procedures. Utilise the full range of enforcement powers, from informal education and advice through to formal legal proceedings. Prepare reports, correspondence, interview records and case files, and brief Legal Services as required. Give evidence in court and attend case conferences, Council meetings and other formal proceedings when required. Investigate consumer complaints and enquiries and provide appropriate resolutions. Provide professional and technical advice to members of the public, businesses and commercial undertakings. Respond to enquiries and complaints from Councillors, Members of Parliament, senior managers, members of the public and business partners. Provide specialist advice, guidance, training and mentoring to less experienced colleagues and monitor the quality and consistency of their work. Participate in consistency exercises and initiatives to ensure Trading Standards legislation is enforced consistently and uniformly. Develop and maintain lead officer responsibility for one or more specialist areas within the Trading Standards service. Work collaboratively with Council departments, Local Authorities, professional bodies and external organisations, including statutory and voluntary agencies. Represent the Trading Standards Service at local, regional and national meetings, initiatives, projects and working groups. Contribute to local and national health promotion initiatives and wider regulatory projects. Research, review and contribute to the development and implementation of Trading Standards policies, procedures and service plans. Keep up to date with changes in legislation, statutory guidance, Government initiatives and relevant good practice. Monitor changes, trends and emerging issues and provide management information and recommendations to support service planning and improvement. Produce accurate management information, statutory returns, statistics and performance reports within required timescales. Identify opportunities to improve operational performance, efficiency and service delivery, highlighting significant risks and opportunities to senior management. Contribute to the assessment of service planning changes, resources, objectives, targets, fees and operational costs. Ensure the security, care and maintenance of equipment and evidence, including maintaining the continuity of the evidence chain. Ensure information and databases are accurate, secure and maintained in accordance with data protection requirements. Maintain confidentiality and comply with relevant legislation, statutory guidance, professional codes and Council policies. Deliver presentations and training to Council employees, external agencies and other stakeholders. Use effective negotiation, persuasion and communication skills to influence behaviour and achieve compliance. Work with a high degree of autonomy, exercising professional judgement in problem-solving, risk identification, prioritisation and decision-making. Support the effective delivery of agreed service levels and contribute to the continuous improvement of the Trading Standards service. Requirements Essential Skills / Experience / Qualifications Professional CTSI Trading Standards qualification , such as DTS/DCATS including Food and Legal Metrology modules, or equivalent, together with a university degree. Significant experience working within a Trading Standards service or relevant large urban authority/private sector organisation. Experience investigating consumer complaints and complex regulatory matters. Experience providing Trading Standards advice to members of the public and commercial undertakings. Strong knowledge of current and proposed Trading Standards legislation and statutory guidance. Knowledge and practical understanding of enforcement procedures and PACE . Proven ability to undertake complex investigations and projects independently. Experience preparing reports, correspondence and case files, conducting interviews and briefing Legal Services. Excellent written and verbal communication skills, with the ability to communicate effectively and influence behaviour at all levels. Strong negotiation, persuasion and problem-solving skills. Ability to work with minimal supervision and exercise sound professional judgement. Excellent time management and organisational skills, with the ability to prioritise competing demands. Ability to represent a Trading Standards service at meetings and contribute to or lead regional initiatives and projects. Computer literacy and confidence using relevant IT systems and databases. Understanding and awareness of equality and diversity issues. Ability to work outside normal office hours where required to meet service needs. Ability to maintain confidentiality and comply with data protection and information governance requirements. Desirable Skills / Experience / Qualifications Additional qualifications or training in a field related to Trading Standards. Experience of training, mentoring and developing less experienced colleagues. Experience working with statutory, voluntary and other organisations to establish and deliver effective partnerships. Experience investigating enquiries from MPs or Councillors and preparing appropriate written responses. Experience delivering presentations and training. Experience preparing Cabinet reports. Experience of Civil Enforcement procedures and the Enterprise Act. Knowledge and experience of the appropriate care, security and maintenance of equipment and evidence, including continuity of the evidence chain.
Sep 23, 2026
Full time
Birkenhead, United Kingdom Posted on 01/09/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Job Description 3 Month Contract With A Local Authority Job Purpose The Trading Standards Officer - Technical will carry out complex and serious criminal compliance enforcement activities across the regulatory service. Working within a generic Trading Standards team, the post holder will undertake inspections, surveys, investigations and enforcement activity to identify legal contraventions and secure business compliance. The role requires a high level of professional judgement and autonomy, with responsibility for assessing risk, selecting and implementing appropriate enforcement action, resolving complex issues and providing specialist Trading Standards advice. The post holder will also contribute to service development, partnership working, policy implementation and the supervision and development of less experienced colleagues. Key Responsibilities Undertake and/or supervise complex Trading Standards investigations and projects involving a range of internal and external stakeholders. Conduct inspections, surveys, investigations and compliance activities relating to Trading Standards legislation. Identify legal contraventions, assess risk and select, recommend and implement appropriate enforcement action in accordance with relevant policies and procedures. Utilise the full range of enforcement powers, from informal education and advice through to formal legal proceedings. Prepare reports, correspondence, interview records and case files, and brief Legal Services as required. Give evidence in court and attend case conferences, Council meetings and other formal proceedings when required. Investigate consumer complaints and enquiries and provide appropriate resolutions. Provide professional and technical advice to members of the public, businesses and commercial undertakings. Respond to enquiries and complaints from Councillors, Members of Parliament, senior managers, members of the public and business partners. Provide specialist advice, guidance, training and mentoring to less experienced colleagues and monitor the quality and consistency of their work. Participate in consistency exercises and initiatives to ensure Trading Standards legislation is enforced consistently and uniformly. Develop and maintain lead officer responsibility for one or more specialist areas within the Trading Standards service. Work collaboratively with Council departments, Local Authorities, professional bodies and external organisations, including statutory and voluntary agencies. Represent the Trading Standards Service at local, regional and national meetings, initiatives, projects and working groups. Contribute to local and national health promotion initiatives and wider regulatory projects. Research, review and contribute to the development and implementation of Trading Standards policies, procedures and service plans. Keep up to date with changes in legislation, statutory guidance, Government initiatives and relevant good practice. Monitor changes, trends and emerging issues and provide management information and recommendations to support service planning and improvement. Produce accurate management information, statutory returns, statistics and performance reports within required timescales. Identify opportunities to improve operational performance, efficiency and service delivery, highlighting significant risks and opportunities to senior management. Contribute to the assessment of service planning changes, resources, objectives, targets, fees and operational costs. Ensure the security, care and maintenance of equipment and evidence, including maintaining the continuity of the evidence chain. Ensure information and databases are accurate, secure and maintained in accordance with data protection requirements. Maintain confidentiality and comply with relevant legislation, statutory guidance, professional codes and Council policies. Deliver presentations and training to Council employees, external agencies and other stakeholders. Use effective negotiation, persuasion and communication skills to influence behaviour and achieve compliance. Work with a high degree of autonomy, exercising professional judgement in problem-solving, risk identification, prioritisation and decision-making. Support the effective delivery of agreed service levels and contribute to the continuous improvement of the Trading Standards service. Requirements Essential Skills / Experience / Qualifications Professional CTSI Trading Standards qualification , such as DTS/DCATS including Food and Legal Metrology modules, or equivalent, together with a university degree. Significant experience working within a Trading Standards service or relevant large urban authority/private sector organisation. Experience investigating consumer complaints and complex regulatory matters. Experience providing Trading Standards advice to members of the public and commercial undertakings. Strong knowledge of current and proposed Trading Standards legislation and statutory guidance. Knowledge and practical understanding of enforcement procedures and PACE . Proven ability to undertake complex investigations and projects independently. Experience preparing reports, correspondence and case files, conducting interviews and briefing Legal Services. Excellent written and verbal communication skills, with the ability to communicate effectively and influence behaviour at all levels. Strong negotiation, persuasion and problem-solving skills. Ability to work with minimal supervision and exercise sound professional judgement. Excellent time management and organisational skills, with the ability to prioritise competing demands. Ability to represent a Trading Standards service at meetings and contribute to or lead regional initiatives and projects. Computer literacy and confidence using relevant IT systems and databases. Understanding and awareness of equality and diversity issues. Ability to work outside normal office hours where required to meet service needs. Ability to maintain confidentiality and comply with data protection and information governance requirements. Desirable Skills / Experience / Qualifications Additional qualifications or training in a field related to Trading Standards. Experience of training, mentoring and developing less experienced colleagues. Experience working with statutory, voluntary and other organisations to establish and deliver effective partnerships. Experience investigating enquiries from MPs or Councillors and preparing appropriate written responses. Experience delivering presentations and training. Experience preparing Cabinet reports. Experience of Civil Enforcement procedures and the Enterprise Act. Knowledge and experience of the appropriate care, security and maintenance of equipment and evidence, including continuity of the evidence chain.
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections. Who You'll Be Joining We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We're an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk. Our Core Commitments - What We Live By Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact: Integrity: We always do the right thing. It's simple, but it's the foundation of everything we build for our customers and each other. Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering. Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve. Perks of Joining Our Team We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our London office. Alongside a great office environment, think unlimited annual leave great healthcare benefits employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel About the Role At Zepz, payment operations aren't just a back-office function - they are the critical engine that powers our global cross-border network across WorldRemit and Sendwave. As the Payment Operations Director you will be a hands-on leader who stays deeply in the detail, not above it. Sitting at the intersection of Finance, Engineering, Product, and external payout partners, you will serve as the senior operational owner of all payment functions. By driving down transaction costs and optimising routing velocity, you will directly influence company margins and enable the product team to launch more competitive corridor pricing globally. Your mission is to build an operationally rigorous ecosystem that ensures millions of multi-currency transactions flow seamlessly, automates manual workflows, reduces financial exposure, and optimises transaction execution across sixty continents. What you bring to the table Deep payment operations & rail expertise: Extensive, hands-on leadership experience running high-volume payment operations inside a global FinTech, FX, or cross-border remittance environment. Operational decisiveness: You are a proactive problem solver who makes calls quickly with the information available, driving resolutions without waiting for perfect conditions or full consensus. Data-driven accountability: Strong capability to translate operational data into a clear point of view for senior leadership, using metrics to hold both internal cross-functional teams and external stakeholders accountable. What you will focus on Payment rails & corridor operations: Drive end-to-end transaction execution across all global payment corridors, ensuring the reliable, accurate, and timely delivery of funds across bank transfers, card networks, mobile wallets, and cash payout networks. Decisive route & partner management: Own corridor-level performance metrics (success rates, payout speed, cost).Transaction monitoring & exception handling: Build and continuously improve real-time monitoring of transaction flows to detect issues early. Refine escalation paths and playbooks to resolve transaction exceptions immediately before they impact customers, treating time-to-resolution as a core metric. Process excellence & automation strategy: Design, document, and continuously improve the core operational processes that underpin payment execution, ledger matching, and reconciliation. Partner with Engineering and Product to drive the automation of manual workflows and treat SOPs/runbooks as live operational tools. Hands-on team leadership: Build, manage, and scale a high-performing team of payment operations specialists, analysts, and team leads. Set clear goals, conduct regular performance reviews, and foster a team culture grounded in extreme ownership, operational rigor, and direct accountability. Reporting & strategic leadership: Define and own the entire KPI framework for Payment Operations (including exception volumes, processing times, transaction success rates, and partner SLA performance). Translate complex operational data into clear, proactive recommendations and act as a decisive escalation point for complex operational incidents Bonus Points if you have Prior experience using Claude (Anthropic) to accelerate operational analysis, draft training frameworks, or audit internal process documentation. Experience implementing heavy-duty enterprise reconciliation tools (e.g., ReconArt, Gresham, Fiserv/Frontier, or similar modular matching platforms). Deep structural knowledge of local clearing systems across emerging markets, particularly APAC, LATAM, and Africa. AI Literacy & Tools A genuine curiosity about AI and how it can be applied in your area of work - from accelerating analysis and insight generation, to improving how we design and deliver processes and communications. Practical experience using AI tools in a professional context - whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to. Strong AI literacy - an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it. Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance. Prior experience using Claude (Anthropic) is a nice-to-have but not essential - what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join. Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
Sep 23, 2026
Full time
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections. Who You'll Be Joining We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We're an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk. Our Core Commitments - What We Live By Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact: Integrity: We always do the right thing. It's simple, but it's the foundation of everything we build for our customers and each other. Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering. Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve. Perks of Joining Our Team We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our London office. Alongside a great office environment, think unlimited annual leave great healthcare benefits employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel About the Role At Zepz, payment operations aren't just a back-office function - they are the critical engine that powers our global cross-border network across WorldRemit and Sendwave. As the Payment Operations Director you will be a hands-on leader who stays deeply in the detail, not above it. Sitting at the intersection of Finance, Engineering, Product, and external payout partners, you will serve as the senior operational owner of all payment functions. By driving down transaction costs and optimising routing velocity, you will directly influence company margins and enable the product team to launch more competitive corridor pricing globally. Your mission is to build an operationally rigorous ecosystem that ensures millions of multi-currency transactions flow seamlessly, automates manual workflows, reduces financial exposure, and optimises transaction execution across sixty continents. What you bring to the table Deep payment operations & rail expertise: Extensive, hands-on leadership experience running high-volume payment operations inside a global FinTech, FX, or cross-border remittance environment. Operational decisiveness: You are a proactive problem solver who makes calls quickly with the information available, driving resolutions without waiting for perfect conditions or full consensus. Data-driven accountability: Strong capability to translate operational data into a clear point of view for senior leadership, using metrics to hold both internal cross-functional teams and external stakeholders accountable. What you will focus on Payment rails & corridor operations: Drive end-to-end transaction execution across all global payment corridors, ensuring the reliable, accurate, and timely delivery of funds across bank transfers, card networks, mobile wallets, and cash payout networks. Decisive route & partner management: Own corridor-level performance metrics (success rates, payout speed, cost).Transaction monitoring & exception handling: Build and continuously improve real-time monitoring of transaction flows to detect issues early. Refine escalation paths and playbooks to resolve transaction exceptions immediately before they impact customers, treating time-to-resolution as a core metric. Process excellence & automation strategy: Design, document, and continuously improve the core operational processes that underpin payment execution, ledger matching, and reconciliation. Partner with Engineering and Product to drive the automation of manual workflows and treat SOPs/runbooks as live operational tools. Hands-on team leadership: Build, manage, and scale a high-performing team of payment operations specialists, analysts, and team leads. Set clear goals, conduct regular performance reviews, and foster a team culture grounded in extreme ownership, operational rigor, and direct accountability. Reporting & strategic leadership: Define and own the entire KPI framework for Payment Operations (including exception volumes, processing times, transaction success rates, and partner SLA performance). Translate complex operational data into clear, proactive recommendations and act as a decisive escalation point for complex operational incidents Bonus Points if you have Prior experience using Claude (Anthropic) to accelerate operational analysis, draft training frameworks, or audit internal process documentation. Experience implementing heavy-duty enterprise reconciliation tools (e.g., ReconArt, Gresham, Fiserv/Frontier, or similar modular matching platforms). Deep structural knowledge of local clearing systems across emerging markets, particularly APAC, LATAM, and Africa. AI Literacy & Tools A genuine curiosity about AI and how it can be applied in your area of work - from accelerating analysis and insight generation, to improving how we design and deliver processes and communications. Practical experience using AI tools in a professional context - whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to. Strong AI literacy - an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it. Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance. Prior experience using Claude (Anthropic) is a nice-to-have but not essential - what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join. Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
The following content displays a map of the jobs location - Bristol Safety, Health, Environment & Operations Support Department: Operations Support About Us We're National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand. Our Transport teams ensure that the National Grid Distribution fleet operation is on the road 24/7, 365 days a year. That means taking responsibility for safety, ensuring legal compliance and delivering it all cost-effectively. As well as asset management, the team also oversees driver support and training and strives to ensure National GridDistribution employees enjoy a service that enables them to work effectively and efficiently. Job Introduction An opportunity is available for a Fleet Workshop Team Leader based at our Bristol depot. This hands on role supports workshop operations across Bristol, Bath and Weston Super Mare, providing day to day management and support across the depots. Some travel between sites will be required. You'll play a key role in creating a safe, compliant and high performing workshop environment. You'll lead and develop a team that delivers efficient Vehicle Maintenance Unit (VMU) operations, ensuring all work meets strict regulatory standards. Responsible for the maintenance and availability of HGVs, LCVs, trailers and plant equipment, you'll make sure every asset is safe, reliable and cost effective, through a mixture of hands on mechanical and office based activities while supporting operational needs with minimal downtime. Working closely with the Regional Fleet Manager, you'll act as the vital link between the Fleet team and Field Operations - driving clear communication, aligned priorities and swift resolution of vehicle related issues. Main Responsibilities Lead and develop regional VMU team and individuals to drive operational excellence. Ensuring the efficient and cost-effective operation of the Workshop Manage workshop expenditure in line with Op-Ex budgets, ensuring cost-effective delivery. Oversee workshop compliance, safety, and ISO accreditation activities. Issuing, checking and completion of documentation relating to the activities of the Workshop. Holding regular team meetings, representing the team locally in matters concerning the Workshop activities. Carry out annual Performance Development Reviews of the team. Monitoring sickness absence and carrying out return to work interviews; agreeing annual leave requests from the team. Liaising with other departments, drivers, external suppliers and customers. Managing the accident damage process. Undertaking regular stock checking of parts, tools and equipment. Setting priorities and programming of the team's work. The Ideal Candidate You will have considerable mechanical experience with proven experience in leading or managing workshop operations in a fast pasted environment. You will have a strong understanding of fleet regulations and compliance. Be able to confidently use fleet management systems for maintenance records, reporting and accessing technical information. Be a clear, effective communicator with good organisational ability and be able to manage competing priorities and high workloads, ensuring essential fleet assets are returned to service quickly and safely Along with the above experience and skills you will hold: NVQ/IMI level 2 or 3 in Vehicle Maintenance and Repair Full driving licence (Class C desirable) IRTEC Licensed IMI Electric Vehicle Maintenance System Repair and Replacement ADAS Trained Air Conditioning F-Gas Certified IOSH Certified Evidence of your qualifications will be required prior to appointment. About The Company Joining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from: 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%) Annual Share Save plan Contributory private healthcare scheme for you and your family Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services Free on-site parking at all our main sites Things you need to know National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check. Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin. As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.
Sep 23, 2026
Full time
The following content displays a map of the jobs location - Bristol Safety, Health, Environment & Operations Support Department: Operations Support About Us We're National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand. Our Transport teams ensure that the National Grid Distribution fleet operation is on the road 24/7, 365 days a year. That means taking responsibility for safety, ensuring legal compliance and delivering it all cost-effectively. As well as asset management, the team also oversees driver support and training and strives to ensure National GridDistribution employees enjoy a service that enables them to work effectively and efficiently. Job Introduction An opportunity is available for a Fleet Workshop Team Leader based at our Bristol depot. This hands on role supports workshop operations across Bristol, Bath and Weston Super Mare, providing day to day management and support across the depots. Some travel between sites will be required. You'll play a key role in creating a safe, compliant and high performing workshop environment. You'll lead and develop a team that delivers efficient Vehicle Maintenance Unit (VMU) operations, ensuring all work meets strict regulatory standards. Responsible for the maintenance and availability of HGVs, LCVs, trailers and plant equipment, you'll make sure every asset is safe, reliable and cost effective, through a mixture of hands on mechanical and office based activities while supporting operational needs with minimal downtime. Working closely with the Regional Fleet Manager, you'll act as the vital link between the Fleet team and Field Operations - driving clear communication, aligned priorities and swift resolution of vehicle related issues. Main Responsibilities Lead and develop regional VMU team and individuals to drive operational excellence. Ensuring the efficient and cost-effective operation of the Workshop Manage workshop expenditure in line with Op-Ex budgets, ensuring cost-effective delivery. Oversee workshop compliance, safety, and ISO accreditation activities. Issuing, checking and completion of documentation relating to the activities of the Workshop. Holding regular team meetings, representing the team locally in matters concerning the Workshop activities. Carry out annual Performance Development Reviews of the team. Monitoring sickness absence and carrying out return to work interviews; agreeing annual leave requests from the team. Liaising with other departments, drivers, external suppliers and customers. Managing the accident damage process. Undertaking regular stock checking of parts, tools and equipment. Setting priorities and programming of the team's work. The Ideal Candidate You will have considerable mechanical experience with proven experience in leading or managing workshop operations in a fast pasted environment. You will have a strong understanding of fleet regulations and compliance. Be able to confidently use fleet management systems for maintenance records, reporting and accessing technical information. Be a clear, effective communicator with good organisational ability and be able to manage competing priorities and high workloads, ensuring essential fleet assets are returned to service quickly and safely Along with the above experience and skills you will hold: NVQ/IMI level 2 or 3 in Vehicle Maintenance and Repair Full driving licence (Class C desirable) IRTEC Licensed IMI Electric Vehicle Maintenance System Repair and Replacement ADAS Trained Air Conditioning F-Gas Certified IOSH Certified Evidence of your qualifications will be required prior to appointment. About The Company Joining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from: 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%) Annual Share Save plan Contributory private healthcare scheme for you and your family Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services Free on-site parking at all our main sites Things you need to know National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check. Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin. As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. If you require additional support to complete your online application, please email Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.
