Electrical Controls & Automation Engineer Ashby-de-la-Zouch (Home of Hula Hoops, Space Raiders, Nik Naks and more) On-site Monday - Friday Days (some flexibility required) Join our snack-loving team We're looking for an Electrical Controls & Automation Engineer to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. About the role We're looking for an experienced Electrical Controls & Automation Engineer to join our Ashby site. This is a hands-on role for someone with a strong electrical, controls and instrumentation background who enjoys solving complex engineering problems and improving equipment reliability. As a key technical specialist, you'll support the diagnosis and resolution of electrical, controls and automation issues across the site, while helping to develop the capability of our wider Engineering team. You'll work closely with Engineering, Manufacturing and Technical colleagues to improve equipment performance, deliver automation projects and ensure our systems remain safe, reliable and fit for the future. This role would suit someone who is comfortable using PLC software, electrical schematics and control system diagnostics to identify root causes and drive lasting improvements within a fast-paced manufacturing environment. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Competitive annual salary Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan, Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide specialist EC&I support by leading the diagnosis and resolution of complex electrical, controls, instrumentation and automation issues across the site Lead automation fault finding using PLC software, electrical schematics and control system diagnostics to identify root causes and prevent repeat failures Improve equipment reliability by identifying opportunities to enhance performance, maintainability and automation standards across manufacturing operations Deliver automation projects from concept through to commissioning, working closely with colleagues, suppliers, OEMs and contractors Develop engineering capability through coaching and technical support, helping engineers build their electrical, PLC and automation fault-finding skills We'd love to hear from you if you can bring: Electrical engineering expertise through an NVQ Level 3, Advanced Apprenticeship or equivalent qualification, alongside strong practical experience in an electrical, controls or automation role Strong fault-finding capability with proven experience diagnosing electrical, controls, instrumentation and automation issues within a manufacturing or industrial environment PLC and automation knowledge including Siemens PLCs, with experience using PLC software as a diagnostic tool and Siemens TIA Portal experience being advantageous Controls and instrumentation experience including industrial control systems, sensors, drives, HMIs, industrial networks and automated manufacturing equipment Continuous improvement and project experience with a track record of delivering automation improvements, supporting equipment reliability and coaching others to develop technical capability Our purpose At KP Snacks, we're passionate about creating happy snacking moments through our great tasting snacks and iconic brands. Every day, millions of people enjoy our products, including Hula Hoops, McCoy's, KP Nuts, Tyrrells, Skips, POM-BEAR and Butterkist, making us one of the UK's leading snack manufacturers. For decades, we've been delighting consumers by combining well-loved favourites with exciting innovations that reflect changing tastes and expectations. We're equally passionate about our people and committed to creating a workplace where everyone can grow, develop and make a real impact. As part of the Intersnack Group, one of the world's leading snack manufacturers, we combine global expertise with a shared commitment to creating happy snacking moments every day. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know.
Nov 01, 2026
Full time
Electrical Controls & Automation Engineer Ashby-de-la-Zouch (Home of Hula Hoops, Space Raiders, Nik Naks and more) On-site Monday - Friday Days (some flexibility required) Join our snack-loving team We're looking for an Electrical Controls & Automation Engineer to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. About the role We're looking for an experienced Electrical Controls & Automation Engineer to join our Ashby site. This is a hands-on role for someone with a strong electrical, controls and instrumentation background who enjoys solving complex engineering problems and improving equipment reliability. As a key technical specialist, you'll support the diagnosis and resolution of electrical, controls and automation issues across the site, while helping to develop the capability of our wider Engineering team. You'll work closely with Engineering, Manufacturing and Technical colleagues to improve equipment performance, deliver automation projects and ensure our systems remain safe, reliable and fit for the future. This role would suit someone who is comfortable using PLC software, electrical schematics and control system diagnostics to identify root causes and drive lasting improvements within a fast-paced manufacturing environment. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Competitive annual salary Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan, Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide specialist EC&I support by leading the diagnosis and resolution of complex electrical, controls, instrumentation and automation issues across the site Lead automation fault finding using PLC software, electrical schematics and control system diagnostics to identify root causes and prevent repeat failures Improve equipment reliability by identifying opportunities to enhance performance, maintainability and automation standards across manufacturing operations Deliver automation projects from concept through to commissioning, working closely with colleagues, suppliers, OEMs and contractors Develop engineering capability through coaching and technical support, helping engineers build their electrical, PLC and automation fault-finding skills We'd love to hear from you if you can bring: Electrical engineering expertise through an NVQ Level 3, Advanced Apprenticeship or equivalent qualification, alongside strong practical experience in an electrical, controls or automation role Strong fault-finding capability with proven experience diagnosing electrical, controls, instrumentation and automation issues within a manufacturing or industrial environment PLC and automation knowledge including Siemens PLCs, with experience using PLC software as a diagnostic tool and Siemens TIA Portal experience being advantageous Controls and instrumentation experience including industrial control systems, sensors, drives, HMIs, industrial networks and automated manufacturing equipment Continuous improvement and project experience with a track record of delivering automation improvements, supporting equipment reliability and coaching others to develop technical capability Our purpose At KP Snacks, we're passionate about creating happy snacking moments through our great tasting snacks and iconic brands. Every day, millions of people enjoy our products, including Hula Hoops, McCoy's, KP Nuts, Tyrrells, Skips, POM-BEAR and Butterkist, making us one of the UK's leading snack manufacturers. For decades, we've been delighting consumers by combining well-loved favourites with exciting innovations that reflect changing tastes and expectations. We're equally passionate about our people and committed to creating a workplace where everyone can grow, develop and make a real impact. As part of the Intersnack Group, one of the world's leading snack manufacturers, we combine global expertise with a shared commitment to creating happy snacking moments every day. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know.
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Specialist Sales Manager, NG SIEM/Logscale, you will have the exciting opportunity to help promote the growth and shape the future of the Next-Gen SIEM and Log Management business at CrowdStrike. You will combine your relevant technology sales experience with solid industry insight to successfully position our industry-leading NG SIEM and log management platform to our top Enterprise customers- articulating and demonstrating business value/ROI. Your job is to build out your territory and maximize market adoption. In return, this position offers uncapped income potential in one of the most strategic, fastest-growing segments of the technology industry and an opportunity to join a company at the forefront of establishing de facto leadership in this market. What You'll Do: Identify, develop, and execute account strategy to close new business opportunities and expanding revenue with customers across the assigned region; independently and cooperatively. Scope, negotiate, and bring to closure agreements to exceed booking and revenue quota targets. Target and gain access to decision makers in key prospect accounts in the assigned territory. Establish access and maintain existing relationships with key decision makers (typically at the CIO and CSO level) in industry, partners, and enterprise customers to drive all pertinent issues related to sales strategy and goal attainment. Collaborate with peers with cross-functional teams (including the Field Sales, Channels & Alliances, Marketing, Sales Operations, Sales Engineering, Services, Customer Support, and Product Management) to create visibility with target accounts and drive engagement of prospects at both the individual contributor and executive level. Work cooperatively with partners to leverage their established account presence and relationships. Capture, maintain, and disseminate accurate and relevant prospect information using What You'll Need: 5+ years of high achievement selling enterprise platform solutions into one of the following markets (SIEM, log management, cybersecurity, observability, data analytics, or data management). Ability to adapt, thrive and excel in a fast-moving, nimble environment. Strong presentation skills and ability to skillfully interact with technical stakeholders as well as executive decision makers. Success in owning and running the entire sales cycle from lead generation to close with a disciplined approach / methodology (MEDDPICC, MEDDIC, Challenger, Sandler, etc). Comfortable in team selling environment working in close collaboration with peers in the CrowdStrike sales organization. History and reputable track record of exceeding goals and sales quotas - high achiever! Consultative sales approach - ability to challenge companies/businesses to think differently. Strength in evangelizing technology and new account acquisition (hunting) - ability to discover and uncover new opportunities with prospects and existing business customers. Highly motivated and professional, with excellent verbal communication and interpersonal skills. Outstanding organizational skills with the ability to prioritize and complete multiple tasks to meet deadlines. Self-starter able to work independently but also team oriented - work together, win together attitude. Excellent problem resolution skills - resourceful and constructive. Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.
Nov 01, 2026
Full time
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Specialist Sales Manager, NG SIEM/Logscale, you will have the exciting opportunity to help promote the growth and shape the future of the Next-Gen SIEM and Log Management business at CrowdStrike. You will combine your relevant technology sales experience with solid industry insight to successfully position our industry-leading NG SIEM and log management platform to our top Enterprise customers- articulating and demonstrating business value/ROI. Your job is to build out your territory and maximize market adoption. In return, this position offers uncapped income potential in one of the most strategic, fastest-growing segments of the technology industry and an opportunity to join a company at the forefront of establishing de facto leadership in this market. What You'll Do: Identify, develop, and execute account strategy to close new business opportunities and expanding revenue with customers across the assigned region; independently and cooperatively. Scope, negotiate, and bring to closure agreements to exceed booking and revenue quota targets. Target and gain access to decision makers in key prospect accounts in the assigned territory. Establish access and maintain existing relationships with key decision makers (typically at the CIO and CSO level) in industry, partners, and enterprise customers to drive all pertinent issues related to sales strategy and goal attainment. Collaborate with peers with cross-functional teams (including the Field Sales, Channels & Alliances, Marketing, Sales Operations, Sales Engineering, Services, Customer Support, and Product Management) to create visibility with target accounts and drive engagement of prospects at both the individual contributor and executive level. Work cooperatively with partners to leverage their established account presence and relationships. Capture, maintain, and disseminate accurate and relevant prospect information using What You'll Need: 5+ years of high achievement selling enterprise platform solutions into one of the following markets (SIEM, log management, cybersecurity, observability, data analytics, or data management). Ability to adapt, thrive and excel in a fast-moving, nimble environment. Strong presentation skills and ability to skillfully interact with technical stakeholders as well as executive decision makers. Success in owning and running the entire sales cycle from lead generation to close with a disciplined approach / methodology (MEDDPICC, MEDDIC, Challenger, Sandler, etc). Comfortable in team selling environment working in close collaboration with peers in the CrowdStrike sales organization. History and reputable track record of exceeding goals and sales quotas - high achiever! Consultative sales approach - ability to challenge companies/businesses to think differently. Strength in evangelizing technology and new account acquisition (hunting) - ability to discover and uncover new opportunities with prospects and existing business customers. Highly motivated and professional, with excellent verbal communication and interpersonal skills. Outstanding organizational skills with the ability to prioritize and complete multiple tasks to meet deadlines. Self-starter able to work independently but also team oriented - work together, win together attitude. Excellent problem resolution skills - resourceful and constructive. Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Nov 01, 2026
Full time
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Nov 01, 2026
Full time
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Nov 01, 2026
Full time
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Nov 01, 2026
Full time
Why Join Clinical Functional Service Partnerships (CFSP)? At IQVIA, our Clinical Functional Service Partnership (CFSP) model gives you the best of both worlds: the variety and sponsor-level exposure of working as an embedded member of a leading pharmaceutical or biotechnology team, backed by the stability, global infrastructure, and career support of IQVIA. You'll develop deep, specialist expertise on a dedicated program, with the flexibility to expand across sponsors and therapeutic areas as your career progresses - and the security of a long-term IQVIA career even as individual programs evolve. Through our long-standing partnerships with the world's leading pharmaceutical and biotechnology companies, you'll contribute to clinical research programs that bring innovative treatments to patients worldwide, working across all phases of development and a broad range of therapeutic areas, within a culture that supports flexibility, continuous learning, and wellbeing. Key responsibilities Conduct site qualification, initiation, monitoring, and close-out visits in accordance with study protocols, GCP, ICH guidelines, and applicable regulatory requirements. Ensure investigational sites maintain high standards of patient safety, data integrity, protocol compliance, and study quality. Build and maintain effective relationships with investigators and site personnel, providing ongoing guidance, training, and support throughout the study lifecycle. Monitor study progress, including regulatory documentation, patient recruitment and enrollment, data query resolution, and site performance metrics. Collaborate with sites to implement and optimize patient recruitment and retention strategies to support study timelines. Maintain accurate, complete, and inspection-ready study documentation, including Investigator Site Files (ISF), Trial Master Files (TMF), monitoring reports, and follow-up communications. Identify, assess, and appropriately escalate study risks, site issues, and quality concerns while driving timely resolution. Partner closely with cross-functional study teams to support successful study execution and delivery of project objectives. Mentor and support junior clinical team members through coaching, training, and co-monitoring activities, as applicable. Contribute to continuous improvement initiatives and support study start-up, maintenance, close-out, and site financial activities as required. What you'll bring University degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline, or equivalent combination of education and experience. 4 years minimumon-site monitoring experience of clinical trials within a CRO, pharmaceutical, biotechnology, or healthcare environment. Strong knowledge of GCP, ICH guidelines, and applicable regulatory requirements. Preferrable experience in a sponsor-dedicated or cFSP environment. Knowledge of patient recruitment and study start-up activities is preferred. Excellent communication, organizational, and stakeholder management skills. Ability to work independently, manage multiple priorities, and collaborate effectively within cross-functional teams. Willingness to travel within the assigned region (up to 40-60% of working time). Please note this position cannot offer visa sponsorship, candidates must hold right to work in UK & Ireland. Build Your Future with IQVIA As a Senior CRA at IQVIA, you'll apply your clinical research expertise to drive meaningful outcomes for patients and sponsors around the world. You'll work on innovative studies across a variety of therapeutic areas, collaborate with industry-leading professionals, and take on increasingly strategic responsibilities throughout the clinical trial lifecycle. With continuous professional development, global career opportunities, and a culture that values expertise and innovation, IQVIA provides the platform to elevate your career and make a lasting impact on healthcare. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
We're looking for a Workday Financials Specialist to join our modern and approachable IT Applications team, based in Knightsbridge, Central London. This is a key role with genuine ownership of Workday Financials, working closely with Finance and senior leadership to ensure the platform is configured, reported on and used effectively across the business. You'll be joining an established, enthusiastic IT team that values practical delivery, collaboration and using technology to make a real difference. The role offers the opportunity to deepen your Workday expertise, get involved in process improvement and automation initiatives, and continue developing professionally in a supportive, forward-thinking environment. Key Responsibilities: Workday Financials Configuration & Support Manage, maintain and enhance the configuration of Workday Financials in line with best practice Act as a subject matter expert for Workday Financials, resolving queries and issues efficiently Proactively review existing configuration and recommend improvements to optimise system usage and performance Ensure system configuration supports business, financial and compliance requirements Reporting & Dashboards Design, build and maintain Workday Financials reports and dashboards Translate high-level reporting requirements into accurate, clear and meaningful outputs Work closely with stakeholders to ensure reporting supports operational and strategic decision-making Maintain high levels of data integrity and consistency across all Workday Financials reporting Business Engagement & Stakeholder Collaboration Work closely with Finance teams, including Accounts Payable and management accountants, to support effective use of Workday Financials Provide practical guidance on system capability, reporting and best practice Build strong working relationships with stakeholders across Finance and the wider leadership team Communicate clearly with both technical and non-technical stakeholders Training & Knowledge Transfer Support and guide Finance users with varying levels of system experience Deliver Workday training to colleagues outside Finance and support their effective use of the system Contribute to documentation and user guidance where appropriate Integrations (Collaborative Involvement) Work closely with the team member responsible for Workday integrations, particularly financial integrations Provide functional input into integration design, testing and issue resolution Develop sufficient understanding of integrations to support end-to-end Financials processes Act as a liaison between IT, Finance and integration partners as required Continuous Improvement & Innovation Contribute to the ongoing development of the Workday Financials roadmap Support initiatives focused on process improvement and automation within Finance Contribute to emerging areas such as Accounts Payable automation and the use of AI-enabled tools Engage with the organisation's Workday support partner where appropriate, while retaining ownership of recommendations and issue resolution General Stay up to date with Workday Financials releases and best practice Participate in testing, change and release activities Provide occasional out-of-hours support when required to meet business needs or support key system activity Knowledge and Skills: Essential Proven experience working with Workday Financials in a configuration and support capacity Strong understanding of core accounting principles and how they are implemented within Workday Financials Strong experience in Workday Financials reporting methods, including dashboards Ability to translate high-level business requirements into practical system and reporting solutions Strong analytical and problem-solving skills Ability to work independently and manage priorities effectively Strong communication skills and confidence engaging with Finance and senior stakeholders Desirable Exposure to, or working knowledge of, Workday Financials integrations Experience of customer and intercompany billing within Workday Financials Experience supporting multi-entity or multi-country financial environments Exposure to the Workday security model and how it is implemented within Workday Financials Exposure to French accounting environments (useful but not essential) Workday Pro certifications (Financials and/or Reporting) Experience contributing to Finance process automation initiatives
Nov 01, 2026
Full time
We're looking for a Workday Financials Specialist to join our modern and approachable IT Applications team, based in Knightsbridge, Central London. This is a key role with genuine ownership of Workday Financials, working closely with Finance and senior leadership to ensure the platform is configured, reported on and used effectively across the business. You'll be joining an established, enthusiastic IT team that values practical delivery, collaboration and using technology to make a real difference. The role offers the opportunity to deepen your Workday expertise, get involved in process improvement and automation initiatives, and continue developing professionally in a supportive, forward-thinking environment. Key Responsibilities: Workday Financials Configuration & Support Manage, maintain and enhance the configuration of Workday Financials in line with best practice Act as a subject matter expert for Workday Financials, resolving queries and issues efficiently Proactively review existing configuration and recommend improvements to optimise system usage and performance Ensure system configuration supports business, financial and compliance requirements Reporting & Dashboards Design, build and maintain Workday Financials reports and dashboards Translate high-level reporting requirements into accurate, clear and meaningful outputs Work closely with stakeholders to ensure reporting supports operational and strategic decision-making Maintain high levels of data integrity and consistency across all Workday Financials reporting Business Engagement & Stakeholder Collaboration Work closely with Finance teams, including Accounts Payable and management accountants, to support effective use of Workday Financials Provide practical guidance on system capability, reporting and best practice Build strong working relationships with stakeholders across Finance and the wider leadership team Communicate clearly with both technical and non-technical stakeholders Training & Knowledge Transfer Support and guide Finance users with varying levels of system experience Deliver Workday training to colleagues outside Finance and support their effective use of the system Contribute to documentation and user guidance where appropriate Integrations (Collaborative Involvement) Work closely with the team member responsible for Workday integrations, particularly financial integrations Provide functional input into integration design, testing and issue resolution Develop sufficient understanding of integrations to support end-to-end Financials processes Act as a liaison between IT, Finance and integration partners as required Continuous Improvement & Innovation Contribute to the ongoing development of the Workday Financials roadmap Support initiatives focused on process improvement and automation within Finance Contribute to emerging areas such as Accounts Payable automation and the use of AI-enabled tools Engage with the organisation's Workday support partner where appropriate, while retaining ownership of recommendations and issue resolution General Stay up to date with Workday Financials releases and best practice Participate in testing, change and release activities Provide occasional out-of-hours support when required to meet business needs or support key system activity Knowledge and Skills: Essential Proven experience working with Workday Financials in a configuration and support capacity Strong understanding of core accounting principles and how they are implemented within Workday Financials Strong experience in Workday Financials reporting methods, including dashboards Ability to translate high-level business requirements into practical system and reporting solutions Strong analytical and problem-solving skills Ability to work independently and manage priorities effectively Strong communication skills and confidence engaging with Finance and senior stakeholders Desirable Exposure to, or working knowledge of, Workday Financials integrations Experience of customer and intercompany billing within Workday Financials Experience supporting multi-entity or multi-country financial environments Exposure to the Workday security model and how it is implemented within Workday Financials Exposure to French accounting environments (useful but not essential) Workday Pro certifications (Financials and/or Reporting) Experience contributing to Finance process automation initiatives
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Nov 01, 2026
Full time
Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join The Residential Development Team sits within Birketts' highly regarded and one of the UK's largest dedicated Real Estate practice groups, comprising specialists in development, investment, finance, and landlord and tenant matters. The Residential Development Team includes 5 specialist development partners and 40 other fee earners at all levels working collaboratively together across six of Birketts' seven offices. The Partners oversee all aspects of development work from land promotion, acquisition, estate and infrastructure projects and plot sales (open market and social housing disposals). The team also works closely with other Birketts' Residential Development Sector experts includingtax, planning, environmental, construction and Real Estate litigation teams. This role will have a particular focus on the Social Housing sector and will include close liaison with our specialist contentious Social Housing management team .Working with that team enables great access to a significant number of Registered Providers for whom the firm acts. The work you will be doing You will be responsible for: Maintaining and growing client relationships and contributing to the strategic direction and success of the team and firm. Developing, leading and mentoring a team of junior lawyers, fostering a collaborative and supportive work environment. Participating in networking events, conferences and other business development activities to promote the firm's services. Working for Registered Providers on joint venture and partnership agreements both at framework level and on a site by site basis Acquisitions of housing development sites through a variety of contract structures for RPs, including land led and strategic land schemes. Advising on housing regeneration schemes, joint ventures, partnerships and collaborations Acquisitions of "s.106 sites" for RPs from private housebuilders, including drafting and negotiation of development agreements (turnkey and golden brick) Experienced in checking s106 affordable housing provisions to ensure compliance with grant funding requirements Experienced in advising on grant and funding agreements Overseeing golden brick completions and handover arrangements Dealing with estate site set up and drafting intra-group transfers and shared ownership leases in readiness for plot sales Negotiating Nomination Agreements on behalf of Registered Providers You will be familiar with all aspects of Infrastructure Agreements and estate infrastructure transfers and easementsfor Registered Providers and will oversee a team of junior lawyers dealing with the day to day running of those transactions Drafting and negotiating Management Agreements and Service Level Agreements on behalf on Registered Providers Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues. Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery. Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities. Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding. Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change. Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance. Strong attention to detail to produce work documentation which is consistently of a high standard Professional integrity and a commitment to providing excellent client service To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 30 days holiday (FTE) plus Bank Holidays Long Service holiday award -
Nov 01, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The team you will join The Residential Development Team sits within Birketts' highly regarded and one of the UK's largest dedicated Real Estate practice groups, comprising specialists in development, investment, finance, and landlord and tenant matters. The Residential Development Team includes 5 specialist development partners and 40 other fee earners at all levels working collaboratively together across six of Birketts' seven offices. The Partners oversee all aspects of development work from land promotion, acquisition, estate and infrastructure projects and plot sales (open market and social housing disposals). The team also works closely with other Birketts' Residential Development Sector experts includingtax, planning, environmental, construction and Real Estate litigation teams. This role will have a particular focus on the Social Housing sector and will include close liaison with our specialist contentious Social Housing management team .Working with that team enables great access to a significant number of Registered Providers for whom the firm acts. The work you will be doing You will be responsible for: Maintaining and growing client relationships and contributing to the strategic direction and success of the team and firm. Developing, leading and mentoring a team of junior lawyers, fostering a collaborative and supportive work environment. Participating in networking events, conferences and other business development activities to promote the firm's services. Working for Registered Providers on joint venture and partnership agreements both at framework level and on a site by site basis Acquisitions of housing development sites through a variety of contract structures for RPs, including land led and strategic land schemes. Advising on housing regeneration schemes, joint ventures, partnerships and collaborations Acquisitions of "s.106 sites" for RPs from private housebuilders, including drafting and negotiation of development agreements (turnkey and golden brick) Experienced in checking s106 affordable housing provisions to ensure compliance with grant funding requirements Experienced in advising on grant and funding agreements Overseeing golden brick completions and handover arrangements Dealing with estate site set up and drafting intra-group transfers and shared ownership leases in readiness for plot sales Negotiating Nomination Agreements on behalf of Registered Providers You will be familiar with all aspects of Infrastructure Agreements and estate infrastructure transfers and easementsfor Registered Providers and will oversee a team of junior lawyers dealing with the day to day running of those transactions Drafting and negotiating Management Agreements and Service Level Agreements on behalf on Registered Providers Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues. Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery. Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities. Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding. Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change. Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance. Strong attention to detail to produce work documentation which is consistently of a high standard Professional integrity and a commitment to providing excellent client service To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 30 days holiday (FTE) plus Bank Holidays Long Service holiday award -
Lead Application Analyst - EPR Location: Birmingham / Hybrid Contract: 5-month contract Overview of the Lead Application Analyst role Sellick Partnership is currently supporting an NHS organisation based in Birmingham with the recruitment of an experienced Lead Application Analyst to join their EPR team on an interim basis. This is a key role supporting the optimisation and development of clinical applications, with responsibility for coordinating complex issues across multiple applications and acting as a key point of contact for end users. The successful candidate will work closely with delivery managers, clinicians, subject matter experts and technical teams to identify improvements, manage system changes and ensure applications support clinical and operational requirements. You will take responsibility for the design, configuration, build and testing of assigned application modules, while providing specialist advice and supporting the ongoing development of the organisation's EPR programme. Key responsibilities of the Lead Application Analyst will include Taking responsibility for the design, configuration, build and testing of assigned application modules Acting as a primary point of contact for application users and coordinating the resolution of complex issues Supporting the delivery of application optimisation and development plans Working closely with delivery managers to identify, plan and implement system changes and improvements Working with clinicians, specialists and subject matter experts to understand requirements and improve workflows Supporting the design, build and testing of Epic applications in line with agreed priorities Identifying opportunities for application optimisation and development through business partnering Coordinating workflow enhancements linked to changes in functionality or new clinical practices Analysing and documenting local workflows, collecting data and reporting on service requirements Ensuring applications support best practice, clinical safety, information governance and standard operating procedures Supporting the evaluation and implementation of new application features Providing oversight of designated Epic applications, including configuration decisions, upgrades, testing and risk assessments Supporting incident management and the resolution of issues affecting clinical workflows and reporting Working with IT and Epic providers to ensure effective system integration Supporting the development and delivery of user training and gathering feedback to improve system use Providing regular progress updates and reports to senior management Required experience/qualifications of the Lead Application Analyst position will include Strong experience working within an application analyst or application management environment Significant experience working with Epic / EPR applications Experience across application design, configuration, build and testing Strong understanding of clinical workflows and complex application environments Experience analysing and resolving complex technical and application issues Experience working closely with clinicians, SMEs, technical teams and senior stakeholders Strong analytical and problem-solving skills, with the ability to make decisions based on complex or incomplete information Experience supporting application optimisation and digital transformation Strong understanding of information governance, clinical safety and data protection requirements Excellent communication, negotiation and stakeholder management skills Experience presenting complex technical or system changes to a range of audiences Ability to work autonomously and manage competing priorities within a complex environment Desirable experience/qualifications will include Previous experience within an NHS or healthcare environment Experience supporting large-scale EPR transformation programmes Experience across multiple Epic application modules Experience with clinical terminology, workflows and patient pathways Experience supervising or providing guidance to other application analysts Experience supporting user training and development Knowledge of GDPR, Caldicott principles and information governance Experience working with Epic technical support teams and external suppliers This is a fantastic opportunity for an experienced Lead Application Analyst with strong Epic/EPR experience to play a key role in application optimisation and transformation, working closely with clinical and technical stakeholders within a complex healthcare environment. How to apply for the Lead Application Analyst position If you believe you have the experience outlined above for this Lead Application Analyst opportunity, please apply within. Alternatively, if you would like a confidential chat about the role or organisation, please contact Poppy Coutts at Sellick Partnership to find out more. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Nov 01, 2026
Full time
Lead Application Analyst - EPR Location: Birmingham / Hybrid Contract: 5-month contract Overview of the Lead Application Analyst role Sellick Partnership is currently supporting an NHS organisation based in Birmingham with the recruitment of an experienced Lead Application Analyst to join their EPR team on an interim basis. This is a key role supporting the optimisation and development of clinical applications, with responsibility for coordinating complex issues across multiple applications and acting as a key point of contact for end users. The successful candidate will work closely with delivery managers, clinicians, subject matter experts and technical teams to identify improvements, manage system changes and ensure applications support clinical and operational requirements. You will take responsibility for the design, configuration, build and testing of assigned application modules, while providing specialist advice and supporting the ongoing development of the organisation's EPR programme. Key responsibilities of the Lead Application Analyst will include Taking responsibility for the design, configuration, build and testing of assigned application modules Acting as a primary point of contact for application users and coordinating the resolution of complex issues Supporting the delivery of application optimisation and development plans Working closely with delivery managers to identify, plan and implement system changes and improvements Working with clinicians, specialists and subject matter experts to understand requirements and improve workflows Supporting the design, build and testing of Epic applications in line with agreed priorities Identifying opportunities for application optimisation and development through business partnering Coordinating workflow enhancements linked to changes in functionality or new clinical practices Analysing and documenting local workflows, collecting data and reporting on service requirements Ensuring applications support best practice, clinical safety, information governance and standard operating procedures Supporting the evaluation and implementation of new application features Providing oversight of designated Epic applications, including configuration decisions, upgrades, testing and risk assessments Supporting incident management and the resolution of issues affecting clinical workflows and reporting Working with IT and Epic providers to ensure effective system integration Supporting the development and delivery of user training and gathering feedback to improve system use Providing regular progress updates and reports to senior management Required experience/qualifications of the Lead Application Analyst position will include Strong experience working within an application analyst or application management environment Significant experience working with Epic / EPR applications Experience across application design, configuration, build and testing Strong understanding of clinical workflows and complex application environments Experience analysing and resolving complex technical and application issues Experience working closely with clinicians, SMEs, technical teams and senior stakeholders Strong analytical and problem-solving skills, with the ability to make decisions based on complex or incomplete information Experience supporting application optimisation and digital transformation Strong understanding of information governance, clinical safety and data protection requirements Excellent communication, negotiation and stakeholder management skills Experience presenting complex technical or system changes to a range of audiences Ability to work autonomously and manage competing priorities within a complex environment Desirable experience/qualifications will include Previous experience within an NHS or healthcare environment Experience supporting large-scale EPR transformation programmes Experience across multiple Epic application modules Experience with clinical terminology, workflows and patient pathways Experience supervising or providing guidance to other application analysts Experience supporting user training and development Knowledge of GDPR, Caldicott principles and information governance Experience working with Epic technical support teams and external suppliers This is a fantastic opportunity for an experienced Lead Application Analyst with strong Epic/EPR experience to play a key role in application optimisation and transformation, working closely with clinical and technical stakeholders within a complex healthcare environment. How to apply for the Lead Application Analyst position If you believe you have the experience outlined above for this Lead Application Analyst opportunity, please apply within. Alternatively, if you would like a confidential chat about the role or organisation, please contact Poppy Coutts at Sellick Partnership to find out more. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Baltic Recruitment Limited
Wallsend, Tyne And Wear
Baltic Recruitment are delighted to be partnering with Krystal Technology UK Ltd, a specialist manufacturer of high-purity fused quartz and fused silica components serving the semiconductor, photonics, industrial and scientific sectors, with their search for an experienced Quality Technician. Key Duties: The role will support the Quality Manager with QMS activities, ISO 9001 preparation, internal audits, non-conformities, supplier audits, customer complaints, corrective actions, continuous improvement projects and Quality-related meetings. The role will also act as the main Quality contact for calibration activities across site, covering measuring equipment and MFCs/gas control equipment. The Quality Control Technician will maintain a strong understanding of product specifications and inspection requirements and will be capable of carrying out QC inspections to a high standard to provide effective cover for the QC team. The role requires a flexible and technically capable approach, with the ability to work across a broad range of Quality activities. Key Duties: Act as the main Quality contact for calibration activities across site, including measuring equipment, working with external laboratories and MFCs/gas control equipment, ensuring calibration schedules, records and requirements are maintained and achieving relevant KPIs. Maintain a strong understanding of product specifications, drawings, geometrical tolerances and inspection requirements, supporting the development and improvement of inspection methods. Make independent decisions regarding non-conforming products within defined procedures and delegated authority, including agreed value thresholds, escalating matters outside this authority to the Quality Manager. Support the investigation, assessment and resolution of product non-conformities and contribute to corrective actions. Carry out final, in-process and goods-inwards inspections to a high standard, providing cover for the QC team and demonstrating best practice. Develop and where required carry out First Article Inspections (FAI) and measurement studies, including Gauge R&R and other appropriate measurement system analysis techniques. Develop and maintain expert knowledge of the Sage X3 Quality Management module. Maintain and update Quality Management KPIs, ensuring assigned targets are achieved and relevant information is accurately recorded. Maintain Quality procedures, manuals, databases and controlled records, ensuring information is accurate, current and traceable. Support the Quality Manager with third party ISO 9001 audits and conduct internal audits in accordance with the internal audit program. Support with conducting supplier audits where required. Support the Quality Manager with customer claims, including investigations, root cause analysis, corrective actions and maintaining associated records. Support and lead continuous improvement and Quality projects to improve product Quality or site processes, using appropriate problem-solving tools such as Ishikawa, PDCA, 5 whys and 8D. Train to become an administrator and point of contact for the site's Document Management System (Momentum). Represent the Quality function at relevant site meetings, providing Quality information, updates and technical input. Carry out routine laboratory testing / tasks to provide cover for the Laboratory Coordinator when required. Key Requirements: Minimum 3 years' experience in Quality Control, Quality Assurance, inspection or a similar Quality role, preferably within a manufacturing environment. Strong understanding of geometrical tolerancing and inspection principles, including the ability to interpret basic engineering drawings, tolerances and acceptance criteria. Experience using inspection and measurement equipment, with a good understanding of measurement and calibration principles. Experience or demonstrated competence in calibration activities and maintaining calibration schedules and records. Experience conducting internal or supplier audits. Experience investigating Quality issues and supporting corrective actions and structured problem-solving techniques such as Ishikawa, PDCA, 5 whys and 8D. Excellent organisational skills, with the ability to manage multiple Quality activities, deadlines and priorities. Good written and verbal communication skills, with the ability to represent the Quality function professionally and communicate technical Quality information clearly. Good IT skills, including Microsoft Office, particularly Excel, and the ability to learn and use business and Quality systems. Experience with basic data analysis and ability to create / maintain reports. Ability to work independently, take ownership of assigned activities and escalate issues appropriately. Flexible approach with the ability to support Quality Control, Quality Management and laboratory activities. The Package: £32,000 per annum. 25 days annual leave + bank holidays. Salary sacrifice pension scheme. Company bonus based on performance. 37 hours per week - Monday to Thursday 07:30-16:15 and Friday 07:30-12:30.
Nov 01, 2026
Full time
Baltic Recruitment are delighted to be partnering with Krystal Technology UK Ltd, a specialist manufacturer of high-purity fused quartz and fused silica components serving the semiconductor, photonics, industrial and scientific sectors, with their search for an experienced Quality Technician. Key Duties: The role will support the Quality Manager with QMS activities, ISO 9001 preparation, internal audits, non-conformities, supplier audits, customer complaints, corrective actions, continuous improvement projects and Quality-related meetings. The role will also act as the main Quality contact for calibration activities across site, covering measuring equipment and MFCs/gas control equipment. The Quality Control Technician will maintain a strong understanding of product specifications and inspection requirements and will be capable of carrying out QC inspections to a high standard to provide effective cover for the QC team. The role requires a flexible and technically capable approach, with the ability to work across a broad range of Quality activities. Key Duties: Act as the main Quality contact for calibration activities across site, including measuring equipment, working with external laboratories and MFCs/gas control equipment, ensuring calibration schedules, records and requirements are maintained and achieving relevant KPIs. Maintain a strong understanding of product specifications, drawings, geometrical tolerances and inspection requirements, supporting the development and improvement of inspection methods. Make independent decisions regarding non-conforming products within defined procedures and delegated authority, including agreed value thresholds, escalating matters outside this authority to the Quality Manager. Support the investigation, assessment and resolution of product non-conformities and contribute to corrective actions. Carry out final, in-process and goods-inwards inspections to a high standard, providing cover for the QC team and demonstrating best practice. Develop and where required carry out First Article Inspections (FAI) and measurement studies, including Gauge R&R and other appropriate measurement system analysis techniques. Develop and maintain expert knowledge of the Sage X3 Quality Management module. Maintain and update Quality Management KPIs, ensuring assigned targets are achieved and relevant information is accurately recorded. Maintain Quality procedures, manuals, databases and controlled records, ensuring information is accurate, current and traceable. Support the Quality Manager with third party ISO 9001 audits and conduct internal audits in accordance with the internal audit program. Support with conducting supplier audits where required. Support the Quality Manager with customer claims, including investigations, root cause analysis, corrective actions and maintaining associated records. Support and lead continuous improvement and Quality projects to improve product Quality or site processes, using appropriate problem-solving tools such as Ishikawa, PDCA, 5 whys and 8D. Train to become an administrator and point of contact for the site's Document Management System (Momentum). Represent the Quality function at relevant site meetings, providing Quality information, updates and technical input. Carry out routine laboratory testing / tasks to provide cover for the Laboratory Coordinator when required. Key Requirements: Minimum 3 years' experience in Quality Control, Quality Assurance, inspection or a similar Quality role, preferably within a manufacturing environment. Strong understanding of geometrical tolerancing and inspection principles, including the ability to interpret basic engineering drawings, tolerances and acceptance criteria. Experience using inspection and measurement equipment, with a good understanding of measurement and calibration principles. Experience or demonstrated competence in calibration activities and maintaining calibration schedules and records. Experience conducting internal or supplier audits. Experience investigating Quality issues and supporting corrective actions and structured problem-solving techniques such as Ishikawa, PDCA, 5 whys and 8D. Excellent organisational skills, with the ability to manage multiple Quality activities, deadlines and priorities. Good written and verbal communication skills, with the ability to represent the Quality function professionally and communicate technical Quality information clearly. Good IT skills, including Microsoft Office, particularly Excel, and the ability to learn and use business and Quality systems. Experience with basic data analysis and ability to create / maintain reports. Ability to work independently, take ownership of assigned activities and escalate issues appropriately. Flexible approach with the ability to support Quality Control, Quality Management and laboratory activities. The Package: £32,000 per annum. 25 days annual leave + bank holidays. Salary sacrifice pension scheme. Company bonus based on performance. 37 hours per week - Monday to Thursday 07:30-16:15 and Friday 07:30-12:30.
Application Support SaaS Customer Service Troubleshooting Software Support Love solving technical problems and helping people get the most out of great software? We're SB Software , the Sheffield-based team behind award-winning vending and coffee management software, helping businesses across the UK and beyond run smarter, more efficient operations. Our flagship solutions, Vendmanager and Coffeemanager , help operators manage everything from their vending machines and coffee services to stock, reporting and everyday business processes. We're proud to be a UK market leader , recognised for both our software and our customer support, and continuing to grow across EMEA. Now part of 365 Retail Markets , a global leader in unattended retail technology, we combine the expertise and personal service of an established UK software business with the resources and opportunities of an international technology company. We're now looking for a friendly, confident and technically curious 1st Line Application Support Engineer to join our award-winning support team. If you're great with people, enjoy investigating problems and love the satisfaction of finding a solution, we'd love to hear from you . The Role at a Glance 1st Line Application Support Engineer Sheffield - Hybrid (2 Office Days Per Week) with flexibility required to attend additional office days when business needs arise, including client or other visitor meetings. £25,000-£28,000 DOE Full Time Permanent 37.5 Hours Per Week Initial Shifts: 8am-4pm or 9am-5pm Support: First-Line Queries Phone & Email Troubleshooting Customer Communication Technology: SaaS Applications Windows Android Software Testing Ticketing Systems Please note: Applicants must have the unrestricted right to work in the UK. Unfortunately, we cannot offer visa sponsorship or consider candidates with time-limited work permission for this position. Help Customers Get the Best from Our Technology. You'll be one of the first people our customers turn to when they need help using our software. Whether it's a question about how something works, a technical issue that needs investigating or a problem that requires support from another team, you'll make sure customers receive a helpful, professional response. You'll work closely with our wider support and development teams, learning our products, developing your technical knowledge and building strong relationships with the businesses that rely on our technology. This is a great opportunity for someone who already has first-line support experience and wants to build their career in a specialist, growing software business. Where You'll Make an Impact • Responding to first-line software support enquiries by telephone and email • Investigating and troubleshooting customer issues with our software applications • Providing clear, friendly guidance to technical and non-technical users • Logging, managing and tracking support requests through our ticketing systems • Escalating more complex issues to second-line support and development teams • Keeping customers updated and following enquiries through to resolution • Supporting customers using Windows, Android and related software applications • Assisting with software testing ahead of new releases and updates • Supporting new customer software implementations and migrations • Helping identify recurring issues and opportunities to improve our support service About You You're someone who enjoys helping people and has a natural curiosity about technology. You're confident on the phone, communicate clearly and don't shy away from investigating an unfamiliar problem. You don't need to know everything about our software or industry already. What matters is that you have a good technical mindset, relevant first-line support experience and the enthusiasm to keep learning. You'll ideally bring: • Experience in first-line IT support, application support or software helpdesk support • A strong customer service background and genuine enjoyment of helping people • Excellent telephone manner and clear written communication • Confidence troubleshooting technical issues and working towards solutions • Good working knowledge of Microsoft applications and Windows environments • The ability to explain technical information simply and patiently • Strong organisation and the ability to manage competing support requests • A positive, outgoing personality and confidence dealing with customers • A proactive attitude, attention to detail and willingness to learn new systems It would be a bonus if you have: • Experience supporting SaaS or business software applications • Familiarity with ticketing systems such as Zoho Desk • Exposure to SQL Server, remote desktop tools or Android applications • Experience with software testing or customer implementations • Knowledge of the vending, coffee or retail technology industries • Additional language skills would be a real advantage as we continue expanding into EMEA markets, although multilingual ability is not essential. Above all, we're looking for someone who is personable, technically minded and eager to develop, with the confidence to take ownership of customer enquiries and deliver great support. What We Offer • Hybrid working • Team operates shifts of 6am-2pm, 7am-3pm, 8am-4pm and 9am-5pm • 25 days holiday plus your birthday and bank holidays • The opportunity to work with award-winning software and support teams • Training and exposure to specialist SaaS technologies • A supportive, customer-focused working environment • Opportunities for professional development as the business grows Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Nov 01, 2026
Full time
Application Support SaaS Customer Service Troubleshooting Software Support Love solving technical problems and helping people get the most out of great software? We're SB Software , the Sheffield-based team behind award-winning vending and coffee management software, helping businesses across the UK and beyond run smarter, more efficient operations. Our flagship solutions, Vendmanager and Coffeemanager , help operators manage everything from their vending machines and coffee services to stock, reporting and everyday business processes. We're proud to be a UK market leader , recognised for both our software and our customer support, and continuing to grow across EMEA. Now part of 365 Retail Markets , a global leader in unattended retail technology, we combine the expertise and personal service of an established UK software business with the resources and opportunities of an international technology company. We're now looking for a friendly, confident and technically curious 1st Line Application Support Engineer to join our award-winning support team. If you're great with people, enjoy investigating problems and love the satisfaction of finding a solution, we'd love to hear from you . The Role at a Glance 1st Line Application Support Engineer Sheffield - Hybrid (2 Office Days Per Week) with flexibility required to attend additional office days when business needs arise, including client or other visitor meetings. £25,000-£28,000 DOE Full Time Permanent 37.5 Hours Per Week Initial Shifts: 8am-4pm or 9am-5pm Support: First-Line Queries Phone & Email Troubleshooting Customer Communication Technology: SaaS Applications Windows Android Software Testing Ticketing Systems Please note: Applicants must have the unrestricted right to work in the UK. Unfortunately, we cannot offer visa sponsorship or consider candidates with time-limited work permission for this position. Help Customers Get the Best from Our Technology. You'll be one of the first people our customers turn to when they need help using our software. Whether it's a question about how something works, a technical issue that needs investigating or a problem that requires support from another team, you'll make sure customers receive a helpful, professional response. You'll work closely with our wider support and development teams, learning our products, developing your technical knowledge and building strong relationships with the businesses that rely on our technology. This is a great opportunity for someone who already has first-line support experience and wants to build their career in a specialist, growing software business. Where You'll Make an Impact • Responding to first-line software support enquiries by telephone and email • Investigating and troubleshooting customer issues with our software applications • Providing clear, friendly guidance to technical and non-technical users • Logging, managing and tracking support requests through our ticketing systems • Escalating more complex issues to second-line support and development teams • Keeping customers updated and following enquiries through to resolution • Supporting customers using Windows, Android and related software applications • Assisting with software testing ahead of new releases and updates • Supporting new customer software implementations and migrations • Helping identify recurring issues and opportunities to improve our support service About You You're someone who enjoys helping people and has a natural curiosity about technology. You're confident on the phone, communicate clearly and don't shy away from investigating an unfamiliar problem. You don't need to know everything about our software or industry already. What matters is that you have a good technical mindset, relevant first-line support experience and the enthusiasm to keep learning. You'll ideally bring: • Experience in first-line IT support, application support or software helpdesk support • A strong customer service background and genuine enjoyment of helping people • Excellent telephone manner and clear written communication • Confidence troubleshooting technical issues and working towards solutions • Good working knowledge of Microsoft applications and Windows environments • The ability to explain technical information simply and patiently • Strong organisation and the ability to manage competing support requests • A positive, outgoing personality and confidence dealing with customers • A proactive attitude, attention to detail and willingness to learn new systems It would be a bonus if you have: • Experience supporting SaaS or business software applications • Familiarity with ticketing systems such as Zoho Desk • Exposure to SQL Server, remote desktop tools or Android applications • Experience with software testing or customer implementations • Knowledge of the vending, coffee or retail technology industries • Additional language skills would be a real advantage as we continue expanding into EMEA markets, although multilingual ability is not essential. Above all, we're looking for someone who is personable, technically minded and eager to develop, with the confidence to take ownership of customer enquiries and deliver great support. What We Offer • Hybrid working • Team operates shifts of 6am-2pm, 7am-3pm, 8am-4pm and 9am-5pm • 25 days holiday plus your birthday and bank holidays • The opportunity to work with award-winning software and support teams • Training and exposure to specialist SaaS technologies • A supportive, customer-focused working environment • Opportunities for professional development as the business grows Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
If you are an experienced legal cashiering professional currently working in a law firm and looking for a role that genuinely reflects your depth of expertise, this is worth reading. Our client is a market-leading international law firm advising major corporations, funds and financial institutions on complex, high-value matters across multiple jurisdictions. The firm combines deep commercial understanding with a commitment to exceptional client service, and operates a collaborative, supportive environment in which people are given the tools and development they need to do their best work. This is a permanent role based in London, sitting within the firm's client account function and supporting cashiering operations across several of the firm's international offices. You will take ownership of the full client account cashiering cycle, operating in line with the SRA Accounts Rules 2019, AML regulations and internal financial controls. What you'll be doing Client Account Transactions and Payments Prepare, authorise and process electronic payments and receipts across client and office accounts, in line with internal controls and agreed service standards. Maintain detailed, accurate transaction records so that client account activity is clearly documented and readily reviewable. Review multi-currency client account bank statements on a daily basis, ensuring incoming funds are identified and receipts are processed without delay. Post all types of client account payments and receipts accurately and within internal Service Level Agreements. Investigate and resolve unallocated monies, confirming correct allocation and ensuring each item receives appropriate treatment. Regulatory Compliance and Financial Controls Carry out daily compliance monitoring against the SRA Accounts Rules, reporting and addressing any exceptions or breaches in line with internal procedures. Apply AML procedures consistently, including payee cross-referencing and any additional checks required by the firm. Ensure all processing activity meets relevant VAT, AML and client account requirements. Take a proactive, questioning approach to discrepancies, raising and resolving issues promptly rather than allowing them to remain open. Apply the firm's financial controls and policies consistently across all cashiering activities. Reconciliations, Client Interest and Residual Balances Calculate and apply client interest accurately in accordance with the firm's procedures. Support the investigation and resolution of outstanding bank reconciliation items. Assist with the reconciliation of residual client account balances, maintaining thorough and accurate records throughout. Client Service and Query Handling Work collaboratively with the wider client account team to deliver a consistent, reliable service across all offices supported. Interpret client ledgers clearly and accurately to address transaction and balance queries from colleagues and clients. Communicate with professionalism and adaptability, adjusting explanations to suit different audiences without compromising on accuracy. Serve as a point of contact for client account queries, providing timely and well-considered support. Audit, Deadlines and Continuous Improvement Support internal and external audit activity, including the SRA Accounts Rules audit, by providing accurate records and responding clearly to queries. Contribute ideas for process improvement, helping to enhance service delivery and consistency whilst maintaining required controls. Meet strict month-end and year-end deadlines whilst maintaining high standards of quality throughout. Support broader team projects and initiatives alongside day-to-day cashiering responsibilities. Manage a varied workload effectively, remaining flexible and prioritising well when demands shift. What we're looking for Currently working within a law firm, with extensive hands-on responsibility for client account cashiering. A minimum of three years' legal cashiering experience, with demonstrable depth across the full client account cycle. Thorough working knowledge of the SRA Accounts Rules and AML regulations, applied confidently in a day-to-day cashiering context. Proven experience processing high-value transactions within a busy, team-based environment. A clear understanding of relevant VAT requirements and the role of robust internal financial controls. The ability to read and interpret client ledgers accurately and investigate transaction or balance discrepancies. Strong written and verbal communication skills, with the confidence to explain financial matters clearly to a range of audiences. Well-organised, reliable and able to deliver accurate work to strict deadlines under pressure. Nice to have Prior experience in a client account cashiering role within a global law firm. Familiarity with Aderant Expert or Elite. Why join Our client offers a genuinely collaborative working environment where people are supported to develop and grow. This is a role that rewards initiative, precision and professionalism, and in which your input into service improvement is actively welcomed. The firm is committed to inclusion and fostering a culture of mutual respect, where different perspectives and ideas are valued. Reasonable adjustments are available throughout the recruitment process and beyond. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Nov 01, 2026
Full time
If you are an experienced legal cashiering professional currently working in a law firm and looking for a role that genuinely reflects your depth of expertise, this is worth reading. Our client is a market-leading international law firm advising major corporations, funds and financial institutions on complex, high-value matters across multiple jurisdictions. The firm combines deep commercial understanding with a commitment to exceptional client service, and operates a collaborative, supportive environment in which people are given the tools and development they need to do their best work. This is a permanent role based in London, sitting within the firm's client account function and supporting cashiering operations across several of the firm's international offices. You will take ownership of the full client account cashiering cycle, operating in line with the SRA Accounts Rules 2019, AML regulations and internal financial controls. What you'll be doing Client Account Transactions and Payments Prepare, authorise and process electronic payments and receipts across client and office accounts, in line with internal controls and agreed service standards. Maintain detailed, accurate transaction records so that client account activity is clearly documented and readily reviewable. Review multi-currency client account bank statements on a daily basis, ensuring incoming funds are identified and receipts are processed without delay. Post all types of client account payments and receipts accurately and within internal Service Level Agreements. Investigate and resolve unallocated monies, confirming correct allocation and ensuring each item receives appropriate treatment. Regulatory Compliance and Financial Controls Carry out daily compliance monitoring against the SRA Accounts Rules, reporting and addressing any exceptions or breaches in line with internal procedures. Apply AML procedures consistently, including payee cross-referencing and any additional checks required by the firm. Ensure all processing activity meets relevant VAT, AML and client account requirements. Take a proactive, questioning approach to discrepancies, raising and resolving issues promptly rather than allowing them to remain open. Apply the firm's financial controls and policies consistently across all cashiering activities. Reconciliations, Client Interest and Residual Balances Calculate and apply client interest accurately in accordance with the firm's procedures. Support the investigation and resolution of outstanding bank reconciliation items. Assist with the reconciliation of residual client account balances, maintaining thorough and accurate records throughout. Client Service and Query Handling Work collaboratively with the wider client account team to deliver a consistent, reliable service across all offices supported. Interpret client ledgers clearly and accurately to address transaction and balance queries from colleagues and clients. Communicate with professionalism and adaptability, adjusting explanations to suit different audiences without compromising on accuracy. Serve as a point of contact for client account queries, providing timely and well-considered support. Audit, Deadlines and Continuous Improvement Support internal and external audit activity, including the SRA Accounts Rules audit, by providing accurate records and responding clearly to queries. Contribute ideas for process improvement, helping to enhance service delivery and consistency whilst maintaining required controls. Meet strict month-end and year-end deadlines whilst maintaining high standards of quality throughout. Support broader team projects and initiatives alongside day-to-day cashiering responsibilities. Manage a varied workload effectively, remaining flexible and prioritising well when demands shift. What we're looking for Currently working within a law firm, with extensive hands-on responsibility for client account cashiering. A minimum of three years' legal cashiering experience, with demonstrable depth across the full client account cycle. Thorough working knowledge of the SRA Accounts Rules and AML regulations, applied confidently in a day-to-day cashiering context. Proven experience processing high-value transactions within a busy, team-based environment. A clear understanding of relevant VAT requirements and the role of robust internal financial controls. The ability to read and interpret client ledgers accurately and investigate transaction or balance discrepancies. Strong written and verbal communication skills, with the confidence to explain financial matters clearly to a range of audiences. Well-organised, reliable and able to deliver accurate work to strict deadlines under pressure. Nice to have Prior experience in a client account cashiering role within a global law firm. Familiarity with Aderant Expert or Elite. Why join Our client offers a genuinely collaborative working environment where people are supported to develop and grow. This is a role that rewards initiative, precision and professionalism, and in which your input into service improvement is actively welcomed. The firm is committed to inclusion and fostering a culture of mutual respect, where different perspectives and ideas are valued. Reasonable adjustments are available throughout the recruitment process and beyond. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Job Title: IT Support Technician Location: Liverpool City Centre, on site Salary: Up to £30,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 8 Saturdays from 9:00am to 5:30pm, We're recruiting a talented IT Support Technician for our established, fast-paced team. You'll be the first contact for colleagues' IT issues and security incidents across the business, aiming for first-time resolution. What You'll Be Doing: Be the first contact for business IT issues, security incidents and requests, aiming for first-time resolution. Manage tickets, maintain SLAs, meet KPIs and escalate to resolver groups as needed to deliver an effective, efficient service. Provide deskside and remote IT support to the business user base. Manage service incidents in the service desk ticketing system, following agreed processes, escalating to infrastructure, application support and 3rd party support, SecOps for resolution Troubleshooting and resolving network connectivity issues Administering Active Directory Monitor system and infrastructure availability and performance Managing VOIP and digital phone systems ensuring customers have the best possible journey Maintain and distribute software packages Run necessary actions in-line with security processes Client device builds using automated solutions and patch management Manage, perform, maintain and test backups/recovery Participate in production support and continuous improvement to enhance team practices and maintain high-quality solutions. Adhering to change control best practice Maintain knowledge base What we're looking for: Experience working in a support role within a managed IT service desk function Windows 11 operating systems Anti-malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation skills. Excellent Customer Service Worked within an ITIL service management model or qualification Office365 support experience Basic network knowledge Understanding of security, server, virtualisation and cloud solutions support Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots and growth from humble beginnings into a national leader. Part of the Acorn Group, we bring over 40 years of specialist insurance expertise, employ 1,900+ people across the UK. We're growing fast, with new opportunities every week, largely thanks to our shared values: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we'll begin relevant pre-employment checks, including a standard criminal record check and an insolvency register check. Visa Requirements Given our comprehensive training, we can only consider applicants with at least one year remaining on their Graduate or Post-Study Work visa. We cannot currently offer visa sponsorship. We're Here to Support You We're committed to an inclusive, supportive workplace where everyone can flourish. Let us know if you need adjustments during recruitment or after joining, such as flexible hours, adapted equipment or extra support. We'll work with you so you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer may also be considered for this role.
Nov 01, 2026
Full time
Job Title: IT Support Technician Location: Liverpool City Centre, on site Salary: Up to £30,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 8 Saturdays from 9:00am to 5:30pm, We're recruiting a talented IT Support Technician for our established, fast-paced team. You'll be the first contact for colleagues' IT issues and security incidents across the business, aiming for first-time resolution. What You'll Be Doing: Be the first contact for business IT issues, security incidents and requests, aiming for first-time resolution. Manage tickets, maintain SLAs, meet KPIs and escalate to resolver groups as needed to deliver an effective, efficient service. Provide deskside and remote IT support to the business user base. Manage service incidents in the service desk ticketing system, following agreed processes, escalating to infrastructure, application support and 3rd party support, SecOps for resolution Troubleshooting and resolving network connectivity issues Administering Active Directory Monitor system and infrastructure availability and performance Managing VOIP and digital phone systems ensuring customers have the best possible journey Maintain and distribute software packages Run necessary actions in-line with security processes Client device builds using automated solutions and patch management Manage, perform, maintain and test backups/recovery Participate in production support and continuous improvement to enhance team practices and maintain high-quality solutions. Adhering to change control best practice Maintain knowledge base What we're looking for: Experience working in a support role within a managed IT service desk function Windows 11 operating systems Anti-malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation skills. Excellent Customer Service Worked within an ITIL service management model or qualification Office365 support experience Basic network knowledge Understanding of security, server, virtualisation and cloud solutions support Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots and growth from humble beginnings into a national leader. Part of the Acorn Group, we bring over 40 years of specialist insurance expertise, employ 1,900+ people across the UK. We're growing fast, with new opportunities every week, largely thanks to our shared values: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we'll begin relevant pre-employment checks, including a standard criminal record check and an insolvency register check. Visa Requirements Given our comprehensive training, we can only consider applicants with at least one year remaining on their Graduate or Post-Study Work visa. We cannot currently offer visa sponsorship. We're Here to Support You We're committed to an inclusive, supportive workplace where everyone can flourish. Let us know if you need adjustments during recruitment or after joining, such as flexible hours, adapted equipment or extra support. We'll work with you so you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer may also be considered for this role.
Role: Property Litigation NQ Location: Mansfield, Nottinghamshire Salary: £38,000 - £42,000 Contract: Full time, permanent Our client is an established legal practice specialising in property management and associated legal services. Due to ongoing demand, they are looking to recruit a Newly Qualified Solicitor to join their team in Mansfield. This is a great opportunity for an NQ Solicitor looking to establish themselves within property litigation and develop their experience handling a range of contentious property matters. With support from experienced colleagues and exposure to a varied caseload, the role offers an excellent platform for long-term career development. The position would suit a newly qualified solicitor who has gained relevant experience during their training contract and is keen to build on this within a specialist property-focused environment. The Role Working closely with the wider team, you will assist with a variety of property-related disputes, providing advice and support to clients on contentious matters arising from property management and landlord and tenant issues. Your responsibilities will include: Managing a caseload of property and civil litigation matters. Advising on landlord and tenant disputes, lease issues and property management matters. Dealing with possession proceedings, breaches of lease and other property-related disputes. Drafting legal correspondence, notices, pleadings and associated documentation. Progressing matters through pre-action procedures and court proceedings where necessary. Liaising with landlords, tenants, managing agents, clients and other relevant parties. Carrying out legal research and providing practical, commercially focused advice. Assisting with hearings and working alongside senior fee earners on more complex matters. Supporting the wider team with contentious property issues and dispute resolution. About You We are looking for a Newly Qualified Solicitor with a genuine interest in property litigation and a desire to develop their expertise within this area. Experience gained during your training contract in one or more of the following areas would be beneficial: Property Litigation Civil Litigation Landlord and Tenant Commercial Property with exposure to contentious matters General Litigation with an interest in property disputes You should have a sound understanding of litigation procedures, alongside good drafting, communication and organisational skills. A proactive approach, commercial awareness and a commitment to delivering excellent client service are also important. This role would particularly suit someone who is keen to develop their technical knowledge, take on responsibility and build a long-term career within a specialist legal practice. What's on Offer? Competitive salary and benefits package. An opportunity to develop your career as a newly qualified solicitor. A varied caseload covering property-related disputes. Support and guidance from experienced legal professionals. The chance to build specialist expertise in property litigation. Ongoing professional development and long-term progression opportunities. Mansfield-based position within an established legal team. Interested? If you're a Newly Qualified Solicitor with experience in property or civil litigation and are looking for the next step in your career, this could be an excellent opportunity to develop within a specialist property-focused practice. For further information or a confidential discussion, contact Lauren Hopkinson at CRA Consulting on or email
Nov 01, 2026
Full time
Role: Property Litigation NQ Location: Mansfield, Nottinghamshire Salary: £38,000 - £42,000 Contract: Full time, permanent Our client is an established legal practice specialising in property management and associated legal services. Due to ongoing demand, they are looking to recruit a Newly Qualified Solicitor to join their team in Mansfield. This is a great opportunity for an NQ Solicitor looking to establish themselves within property litigation and develop their experience handling a range of contentious property matters. With support from experienced colleagues and exposure to a varied caseload, the role offers an excellent platform for long-term career development. The position would suit a newly qualified solicitor who has gained relevant experience during their training contract and is keen to build on this within a specialist property-focused environment. The Role Working closely with the wider team, you will assist with a variety of property-related disputes, providing advice and support to clients on contentious matters arising from property management and landlord and tenant issues. Your responsibilities will include: Managing a caseload of property and civil litigation matters. Advising on landlord and tenant disputes, lease issues and property management matters. Dealing with possession proceedings, breaches of lease and other property-related disputes. Drafting legal correspondence, notices, pleadings and associated documentation. Progressing matters through pre-action procedures and court proceedings where necessary. Liaising with landlords, tenants, managing agents, clients and other relevant parties. Carrying out legal research and providing practical, commercially focused advice. Assisting with hearings and working alongside senior fee earners on more complex matters. Supporting the wider team with contentious property issues and dispute resolution. About You We are looking for a Newly Qualified Solicitor with a genuine interest in property litigation and a desire to develop their expertise within this area. Experience gained during your training contract in one or more of the following areas would be beneficial: Property Litigation Civil Litigation Landlord and Tenant Commercial Property with exposure to contentious matters General Litigation with an interest in property disputes You should have a sound understanding of litigation procedures, alongside good drafting, communication and organisational skills. A proactive approach, commercial awareness and a commitment to delivering excellent client service are also important. This role would particularly suit someone who is keen to develop their technical knowledge, take on responsibility and build a long-term career within a specialist legal practice. What's on Offer? Competitive salary and benefits package. An opportunity to develop your career as a newly qualified solicitor. A varied caseload covering property-related disputes. Support and guidance from experienced legal professionals. The chance to build specialist expertise in property litigation. Ongoing professional development and long-term progression opportunities. Mansfield-based position within an established legal team. Interested? If you're a Newly Qualified Solicitor with experience in property or civil litigation and are looking for the next step in your career, this could be an excellent opportunity to develop within a specialist property-focused practice. For further information or a confidential discussion, contact Lauren Hopkinson at CRA Consulting on or email
A nationally established, entrepreneurial business is looking to appoint a Tax & Compliance Manager to play a key role in developing its in-house tax function. You'll have the opportunity to take ownership of a broad range of tax activities, work closely with senior finance colleagues and operational stakeholders, and help shape processes across a sizeable, multi site organisation. This is a role for someone who enjoys the technical detail but also wants to understand the bigger picture. Working alongside external professional advisers, you'll bring more day-to-day tax responsibility in-house, strengthen compliance and controls, and identify opportunities to make the function more efficient. You'll have the scope to develop your expertise, develop relationships across the business and see the direct impact of your work. The role offers a varied remit across indirect and direct tax, combining hands-on responsibility with opportunities to influence processes and support the wider business. Duties include: Taking full ownership of day-to-day tax compliance, ensuring VAT, CIS and other tax returns are accurate, submitted on time and any issues resolved. Leading the corporation tax process, working with external advisers and the finance team to ensure the business meets its obligations. Managing wider tax reporting and deadlines, keeping everything organised, accurate and on track. Acting as a key point of contact for various sites and teams across the business, providing practical guidance and taking ownership of tax queries through to resolution. Maintaining strong controls and accurate records, while taking the lead on supporting HMRC enquiries and external audits when required. Challenging existing processes and driving improvements to make tax reporting more efficient and effective. Working with the wider finance team to improve systems, introduce smarter ways of working and help shape the future of the in-house tax function. What will you bring? You'll ideally have practical UK tax compliance experience, particularly in VAT, alongside an understanding of corporation tax and experience working with external advisers. Your background could be in industry or practice; what matters is your ability to take ownership, manage competing priorities and apply your knowledge in a practical business environment. You'll also bring: Strong organisational skills and attention to detail, with the ability to manage multiple deadlines without losing sight of the bigger picture. The confidence to communicate tax matters clearly to people without a technical tax background. A proactive, solutions-focused approach, with an interest in improving processes and strengthening controls. Good Excel skills and experience using ERP or finance systems. An accounting or tax qualification, or progress towards one, is preferred but not essential. Why consider the move? This is an opportunity to step into a broader tax role within a substantial, growing business, where you can develop beyond routine compliance and play an active part in shaping the function. You'll gain exposure to a diverse range of tax matters, work closely with senior finance colleagues and operational stakeholders, and have the opportunity to influence how tax is managed across the organisation. For someone looking to develop their technical capability while developing a stronger commercial understanding, it offers a compelling combination of responsibility, variety and scope to make a difference. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Nov 01, 2026
Full time
A nationally established, entrepreneurial business is looking to appoint a Tax & Compliance Manager to play a key role in developing its in-house tax function. You'll have the opportunity to take ownership of a broad range of tax activities, work closely with senior finance colleagues and operational stakeholders, and help shape processes across a sizeable, multi site organisation. This is a role for someone who enjoys the technical detail but also wants to understand the bigger picture. Working alongside external professional advisers, you'll bring more day-to-day tax responsibility in-house, strengthen compliance and controls, and identify opportunities to make the function more efficient. You'll have the scope to develop your expertise, develop relationships across the business and see the direct impact of your work. The role offers a varied remit across indirect and direct tax, combining hands-on responsibility with opportunities to influence processes and support the wider business. Duties include: Taking full ownership of day-to-day tax compliance, ensuring VAT, CIS and other tax returns are accurate, submitted on time and any issues resolved. Leading the corporation tax process, working with external advisers and the finance team to ensure the business meets its obligations. Managing wider tax reporting and deadlines, keeping everything organised, accurate and on track. Acting as a key point of contact for various sites and teams across the business, providing practical guidance and taking ownership of tax queries through to resolution. Maintaining strong controls and accurate records, while taking the lead on supporting HMRC enquiries and external audits when required. Challenging existing processes and driving improvements to make tax reporting more efficient and effective. Working with the wider finance team to improve systems, introduce smarter ways of working and help shape the future of the in-house tax function. What will you bring? You'll ideally have practical UK tax compliance experience, particularly in VAT, alongside an understanding of corporation tax and experience working with external advisers. Your background could be in industry or practice; what matters is your ability to take ownership, manage competing priorities and apply your knowledge in a practical business environment. You'll also bring: Strong organisational skills and attention to detail, with the ability to manage multiple deadlines without losing sight of the bigger picture. The confidence to communicate tax matters clearly to people without a technical tax background. A proactive, solutions-focused approach, with an interest in improving processes and strengthening controls. Good Excel skills and experience using ERP or finance systems. An accounting or tax qualification, or progress towards one, is preferred but not essential. Why consider the move? This is an opportunity to step into a broader tax role within a substantial, growing business, where you can develop beyond routine compliance and play an active part in shaping the function. You'll gain exposure to a diverse range of tax matters, work closely with senior finance colleagues and operational stakeholders, and have the opportunity to influence how tax is managed across the organisation. For someone looking to develop their technical capability while developing a stronger commercial understanding, it offers a compelling combination of responsibility, variety and scope to make a difference. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
3rd Line Infrastructure Support Analyst - Windows Hybrid Working Competitive Salary + On-Call + Overtime + Excellent Benefits Are you an experienced infrastructure professional with a passion for solving complex technical challenges? We're working with a leading technology services organisation that supports critical environments across enterprise and public sector customers. Due to continued growth, multiple opportunities are available for experienced 3rd Line Infrastructure Support Analysts to join a highly skilled support team delivering services within secure, large-scale hybrid environments. This is an excellent opportunity for someone who enjoys a mix of incident resolution, technical troubleshooting, infrastructure support, and continuous service improvement while working with modern Microsoft technologies. The Opportunity As a 3rd Line Infrastructure Support Analyst, you'll play a key role in supporting and maintaining complex hybrid infrastructure environments. Working within a collaborative technical team, you'll provide both proactive and reactive support, helping to resolve incidents, perform root cause analysis, implement changes, and ensure service levels are consistently achieved. You'll be trusted to handle escalated technical issues, contribute to service improvement initiatives, and provide expert support across identity, authentication, and Windows server technologies. Key Responsibilities Investigate, troubleshoot, and resolve complex infrastructure incidents Ensure service levels and operational targets are achieved Drive improvements in first-time fix rates and customer satisfaction Support Windows Server, Active Directory, Entra ID, and virtualisation platforms Perform root cause analysis and contribute to problem management activities Assist with technical escalations and mentor colleagues where required Follow change, incident, and security management processes Maintain accurate records within ITSM platforms Support reporting, documentation, and operational governance activities. What We're Looking For Essential Experience Significant experience supporting large-scale enterprise or hybrid infrastructure environments Strong expertise in: Microsoft Windows Server Active Directory Microsoft Entra ID VMware and/or Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ONE Azure Privileged Identity Management (PIM) Azure Identity Governance VMware administration Quest migration and administration tools Ivanti technologies Hyperconverged infrastructure platforms Microsoft technical certifications, particularly within Windows Server or Identity & Access Management disciplines Security Clearance Applicants should currently hold UK Security Clearance (SC) or be willing and eligible to undergo clearance as part of the onboarding process. Why Apply? You'll be joining a forward-thinking technology organisation that invests heavily in its people, supports professional development, and offers exposure to some of the UK's most complex and business-critical technology environments. The organisation promotes an inclusive culture where collaboration, innovation, and continuous learning are actively encouraged. If you're an experienced 3rd Line Infrastructure Engineer, Wintel Consultant, Active Directory Specialist, or Senior Infrastructure Analyst looking for your next challenge, we'd love to hear from you. Apply today to learn more about this exciting opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Nov 01, 2026
Full time
3rd Line Infrastructure Support Analyst - Windows Hybrid Working Competitive Salary + On-Call + Overtime + Excellent Benefits Are you an experienced infrastructure professional with a passion for solving complex technical challenges? We're working with a leading technology services organisation that supports critical environments across enterprise and public sector customers. Due to continued growth, multiple opportunities are available for experienced 3rd Line Infrastructure Support Analysts to join a highly skilled support team delivering services within secure, large-scale hybrid environments. This is an excellent opportunity for someone who enjoys a mix of incident resolution, technical troubleshooting, infrastructure support, and continuous service improvement while working with modern Microsoft technologies. The Opportunity As a 3rd Line Infrastructure Support Analyst, you'll play a key role in supporting and maintaining complex hybrid infrastructure environments. Working within a collaborative technical team, you'll provide both proactive and reactive support, helping to resolve incidents, perform root cause analysis, implement changes, and ensure service levels are consistently achieved. You'll be trusted to handle escalated technical issues, contribute to service improvement initiatives, and provide expert support across identity, authentication, and Windows server technologies. Key Responsibilities Investigate, troubleshoot, and resolve complex infrastructure incidents Ensure service levels and operational targets are achieved Drive improvements in first-time fix rates and customer satisfaction Support Windows Server, Active Directory, Entra ID, and virtualisation platforms Perform root cause analysis and contribute to problem management activities Assist with technical escalations and mentor colleagues where required Follow change, incident, and security management processes Maintain accurate records within ITSM platforms Support reporting, documentation, and operational governance activities. What We're Looking For Essential Experience Significant experience supporting large-scale enterprise or hybrid infrastructure environments Strong expertise in: Microsoft Windows Server Active Directory Microsoft Entra ID VMware and/or Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ONE Azure Privileged Identity Management (PIM) Azure Identity Governance VMware administration Quest migration and administration tools Ivanti technologies Hyperconverged infrastructure platforms Microsoft technical certifications, particularly within Windows Server or Identity & Access Management disciplines Security Clearance Applicants should currently hold UK Security Clearance (SC) or be willing and eligible to undergo clearance as part of the onboarding process. Why Apply? You'll be joining a forward-thinking technology organisation that invests heavily in its people, supports professional development, and offers exposure to some of the UK's most complex and business-critical technology environments. The organisation promotes an inclusive culture where collaboration, innovation, and continuous learning are actively encouraged. If you're an experienced 3rd Line Infrastructure Engineer, Wintel Consultant, Active Directory Specialist, or Senior Infrastructure Analyst looking for your next challenge, we'd love to hear from you. Apply today to learn more about this exciting opportunity. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
JOB OVERVIEWWe are looking for a hands-on quality professional to help shape the introduction of new products and processes within a highly specialised manufacturing environment.This is not a traditional compliance or systems quality role. You will work at the intersection of new product introduction, manufacturing quality, process risk, performance management and digitalisation, establishing robust quality processes for future products before transitioning them successfully into series production. About the roleYou will support new products and manufacturing projects from early planning through pre-series and into stable series production. You will combine technical quality expertise, data-led decision-making and practical manufacturing insight to build quality in from the outset. What you'll do Lead and facilitate Process FMEAs, identifying manufacturing risks and ensuring appropriate controls and actions are established. Support the introduction of new products, processes and technologies, ensuring quality requirements are built in from the outset. Develop quality plans, controls and readiness activities to transition new processes successfully into series production. Analyse quality and manufacturing data to identify emerging risks, trends and opportunities for improvement. Support quality performance and target management, providing transparency of progress, actions and areas requiring escalation. Develop and implement trackers, dashboards and digital performance-management solutions using cloud and manufacturing-system data. Create the performance-management approach for new products and models before handing established processes into the series organisation. Partner with Manufacturing, Engineering, Production, Project Management and Quality teams to drive issues through to resolution. Support structured problem-solving and continuous improvement activities. Take a practical, hands-on approach in the manufacturing environment to understand problems, validate solutions and support implementation. What we're looking forYou may come from automotive quality, aerospace, advanced manufacturing, engineering, defence, medical devices or another technically complex production environment. We are particularly interested in people who combine technical quality knowledge with strong analytical and digital capability. Experience in Quality Engineering, Manufacturing Engineering, Project Quality, New Product Introduction or a comparable technical role. Practical experience of FMEA / PFMEA and manufacturing risk management. Experience supporting new product or process introduction from development into production. Strong analytical and structured problem-solving capability. Confidence working with manufacturing and quality performance data. Experience creating or improving dashboards, trackers or digital reporting solutions. Strong stakeholder-management skills and confidence working across engineering and operational functions. A proactive approach and willingness to move between project work, data analysis and practical shop-floor problem-solving. It would be an advantage if you have Exposure to Power BI or a similar visualisation platform. Experience with cloud-based or connected manufacturing data. Knowledge of automotive quality methodologies such as APQP, Control Plans, SPC, MSA, 8D or comparable industry methods. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nov 01, 2026
Full time
JOB OVERVIEWWe are looking for a hands-on quality professional to help shape the introduction of new products and processes within a highly specialised manufacturing environment.This is not a traditional compliance or systems quality role. You will work at the intersection of new product introduction, manufacturing quality, process risk, performance management and digitalisation, establishing robust quality processes for future products before transitioning them successfully into series production. About the roleYou will support new products and manufacturing projects from early planning through pre-series and into stable series production. You will combine technical quality expertise, data-led decision-making and practical manufacturing insight to build quality in from the outset. What you'll do Lead and facilitate Process FMEAs, identifying manufacturing risks and ensuring appropriate controls and actions are established. Support the introduction of new products, processes and technologies, ensuring quality requirements are built in from the outset. Develop quality plans, controls and readiness activities to transition new processes successfully into series production. Analyse quality and manufacturing data to identify emerging risks, trends and opportunities for improvement. Support quality performance and target management, providing transparency of progress, actions and areas requiring escalation. Develop and implement trackers, dashboards and digital performance-management solutions using cloud and manufacturing-system data. Create the performance-management approach for new products and models before handing established processes into the series organisation. Partner with Manufacturing, Engineering, Production, Project Management and Quality teams to drive issues through to resolution. Support structured problem-solving and continuous improvement activities. Take a practical, hands-on approach in the manufacturing environment to understand problems, validate solutions and support implementation. What we're looking forYou may come from automotive quality, aerospace, advanced manufacturing, engineering, defence, medical devices or another technically complex production environment. We are particularly interested in people who combine technical quality knowledge with strong analytical and digital capability. Experience in Quality Engineering, Manufacturing Engineering, Project Quality, New Product Introduction or a comparable technical role. Practical experience of FMEA / PFMEA and manufacturing risk management. Experience supporting new product or process introduction from development into production. Strong analytical and structured problem-solving capability. Confidence working with manufacturing and quality performance data. Experience creating or improving dashboards, trackers or digital reporting solutions. Strong stakeholder-management skills and confidence working across engineering and operational functions. A proactive approach and willingness to move between project work, data analysis and practical shop-floor problem-solving. It would be an advantage if you have Exposure to Power BI or a similar visualisation platform. Experience with cloud-based or connected manufacturing data. Knowledge of automotive quality methodologies such as APQP, Control Plans, SPC, MSA, 8D or comparable industry methods. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our client, a prestigious international law firm, is seeking an experienced Senior Conflicts Lawyer to join its established Risk & Compliance team on a permanent basis. The Firm Our client is a leading international law firm with a strong reputation for advising major corporations, financial institutions and global businesses across a broad range of practice areas. With an extensive international network, the firm combines high-quality legal expertise with a forward-thinking approach to technology and innovation. The firm offers a collaborative working environment, excellent opportunities for professional development and a strong commitment to supporting its employees. The Opportunity An exciting opportunity has arisen for a Senior Conflicts Lawyer to take on a senior advisory position within the firm's Risk & Compliance function. Working alongside senior leadership, the successful candidate will play an important role in managing complex conflicts matters, advising on regulatory and commercial considerations and contributing to the ongoing development of the firm's risk management processes and systems. Key responsibilities will include: Providing specialist advice on complex conflicts of interest arising from domestic and international legal matters Working closely with Partners and senior stakeholders to assess potential risks associated with new clients and instructions Managing sensitive conflicts issues and advising on appropriate resolutions Advising on confidentiality requirements and implementing appropriate safeguards Reviewing client engagement documentation, contractual provisions and conflict waiver arrangements Supporting the development and improvement of client onboarding and matter acceptance procedures Identifying opportunities to introduce technology and automation to improve efficiency across conflicts processes Contributing to the implementation and enhancement of risk management systems and internal workflows Working collaboratively with legal, operational and business services teams Providing guidance and support to colleagues on conflicts policies and regulatory requirements Requirements Qualified lawyer with a minimum of 10 years' PQE, including at least four years' experience in conflicts management Strong background in advising on complex, commercial conflicts an international law firm Vacancy Highlights Competitive salary and bonus Hybrid working (3 days in office, 2 days remote) Comprehensive benefits package, including private healthcare, dental insurance and enhanced pension contributions To be considered for this opportunity, please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Nov 01, 2026
Full time
Our client, a prestigious international law firm, is seeking an experienced Senior Conflicts Lawyer to join its established Risk & Compliance team on a permanent basis. The Firm Our client is a leading international law firm with a strong reputation for advising major corporations, financial institutions and global businesses across a broad range of practice areas. With an extensive international network, the firm combines high-quality legal expertise with a forward-thinking approach to technology and innovation. The firm offers a collaborative working environment, excellent opportunities for professional development and a strong commitment to supporting its employees. The Opportunity An exciting opportunity has arisen for a Senior Conflicts Lawyer to take on a senior advisory position within the firm's Risk & Compliance function. Working alongside senior leadership, the successful candidate will play an important role in managing complex conflicts matters, advising on regulatory and commercial considerations and contributing to the ongoing development of the firm's risk management processes and systems. Key responsibilities will include: Providing specialist advice on complex conflicts of interest arising from domestic and international legal matters Working closely with Partners and senior stakeholders to assess potential risks associated with new clients and instructions Managing sensitive conflicts issues and advising on appropriate resolutions Advising on confidentiality requirements and implementing appropriate safeguards Reviewing client engagement documentation, contractual provisions and conflict waiver arrangements Supporting the development and improvement of client onboarding and matter acceptance procedures Identifying opportunities to introduce technology and automation to improve efficiency across conflicts processes Contributing to the implementation and enhancement of risk management systems and internal workflows Working collaboratively with legal, operational and business services teams Providing guidance and support to colleagues on conflicts policies and regulatory requirements Requirements Qualified lawyer with a minimum of 10 years' PQE, including at least four years' experience in conflicts management Strong background in advising on complex, commercial conflicts an international law firm Vacancy Highlights Competitive salary and bonus Hybrid working (3 days in office, 2 days remote) Comprehensive benefits package, including private healthcare, dental insurance and enhanced pension contributions To be considered for this opportunity, please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Principal Mechanical Design Engineer Salary up to £65,000,Excellent Benefits + Structured Career Development Programme An outstanding opportunity has arisen for a Principal Mechanical Design Engineer to join a highly skilled engineering team as a recognised technical authority. This senior role offers a highly enhanced benefits package , and a clear, structured career development pathway with full accreditation support. If you're an experienced engineer who thrives on technical leadership, complex problem-solving and shaping engineering excellence, this role provides the platform to make a significant impact. The Role As a Principal Mechanical Design Engineer, you will act as a technical authority, providing expert engineering leadership, governance and strategic direction across multiple projects. Key responsibilities include: Acting as the technical authority within areas of recognised expertise Leading the development, review and approval of complex engineering designs, analyses, specifications and technical documentation Providing expert technical guidance and support throughout the engineering lifecycle Leading and participating in technical, design and gate reviews Ensuring compliance with legislation, standards, codes of practice and company procedures Identifying, assessing and managing technical risks, implementing mitigation measures Supporting project planning, estimation and decision-making with specialist knowledge Developing, maintaining and promoting engineering standards and best practice Mentoring and developing engineers, supporting competency growth and knowledge transfer Engaging with clients, suppliers, contractors and internal stakeholders on complex technical matters Supporting business development, bidding and strategic initiatives Acting as an escalation point for significant technical issues and providing recommendations for resolution About You Essential Skills & Experience Degree or Master's in Mechanical Engineering - Will consider HND or equivalent with a proven track record in the design, development and delivery of complex mechanical systems. Extensive 3D CAD experience (ideally Creo or SolidWorks), including generating, reviewing and approving designs Significant experience in GD&T, limits & fits, and design for manufacture Strong knowledge of mechanical engineering principles (mechanics, dynamics, materials) Extensive experience with electric motors, rotating machinery, actuation systems, bearings and seals Experience leading technical decision-making and providing specialist guidance Experience reviewing and approving engineering designs, calculations and documentation Chartered Engineer status or working towards professional registration Technically inquisitive, innovative and solutions-focused Strong analytical and problem-solving capability Able to work independently and exercise sound engineering judgement Strong communication skills with the ability to convey complex technical information Practical, hands-on approach Flexible and adaptable across multiple projects Committed to mentoring and developing engineers Desirable Experience designing for submerged environments Hands-on experience during fabrication, construction or commissioning phases Benefits & Development This senior role offers an exceptional benefits package designed to support your long-term career and wellbeing: Highly enhanced pension scheme Structured career development programme with clear progression routes Accreditation support for professional registration Training & development investment Twice-yearly salary reviews Life assurance & health assurance Optional project-related travel Salary Up to £65,000 , depending on experience. How to Apply If you're an experienced Principal Mechanical Design Engineer looking for a role with genuine influence, technical leadership and long-term progression, we'd love to hear from you.
Nov 01, 2026
Full time
Principal Mechanical Design Engineer Salary up to £65,000,Excellent Benefits + Structured Career Development Programme An outstanding opportunity has arisen for a Principal Mechanical Design Engineer to join a highly skilled engineering team as a recognised technical authority. This senior role offers a highly enhanced benefits package , and a clear, structured career development pathway with full accreditation support. If you're an experienced engineer who thrives on technical leadership, complex problem-solving and shaping engineering excellence, this role provides the platform to make a significant impact. The Role As a Principal Mechanical Design Engineer, you will act as a technical authority, providing expert engineering leadership, governance and strategic direction across multiple projects. Key responsibilities include: Acting as the technical authority within areas of recognised expertise Leading the development, review and approval of complex engineering designs, analyses, specifications and technical documentation Providing expert technical guidance and support throughout the engineering lifecycle Leading and participating in technical, design and gate reviews Ensuring compliance with legislation, standards, codes of practice and company procedures Identifying, assessing and managing technical risks, implementing mitigation measures Supporting project planning, estimation and decision-making with specialist knowledge Developing, maintaining and promoting engineering standards and best practice Mentoring and developing engineers, supporting competency growth and knowledge transfer Engaging with clients, suppliers, contractors and internal stakeholders on complex technical matters Supporting business development, bidding and strategic initiatives Acting as an escalation point for significant technical issues and providing recommendations for resolution About You Essential Skills & Experience Degree or Master's in Mechanical Engineering - Will consider HND or equivalent with a proven track record in the design, development and delivery of complex mechanical systems. Extensive 3D CAD experience (ideally Creo or SolidWorks), including generating, reviewing and approving designs Significant experience in GD&T, limits & fits, and design for manufacture Strong knowledge of mechanical engineering principles (mechanics, dynamics, materials) Extensive experience with electric motors, rotating machinery, actuation systems, bearings and seals Experience leading technical decision-making and providing specialist guidance Experience reviewing and approving engineering designs, calculations and documentation Chartered Engineer status or working towards professional registration Technically inquisitive, innovative and solutions-focused Strong analytical and problem-solving capability Able to work independently and exercise sound engineering judgement Strong communication skills with the ability to convey complex technical information Practical, hands-on approach Flexible and adaptable across multiple projects Committed to mentoring and developing engineers Desirable Experience designing for submerged environments Hands-on experience during fabrication, construction or commissioning phases Benefits & Development This senior role offers an exceptional benefits package designed to support your long-term career and wellbeing: Highly enhanced pension scheme Structured career development programme with clear progression routes Accreditation support for professional registration Training & development investment Twice-yearly salary reviews Life assurance & health assurance Optional project-related travel Salary Up to £65,000 , depending on experience. How to Apply If you're an experienced Principal Mechanical Design Engineer looking for a role with genuine influence, technical leadership and long-term progression, we'd love to hear from you.