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it issue resolution lead expert specialist
Guidant Global
Manufacturing Engineer CCA
Guidant Global
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Manufacturing Engineer with expertise in Assembly and Integration, particularly in circuit card assemblies. Based within the unit and missile assembly manufacturing facility, you will play a key role in ensuring products are built efficiently, on time, and within budget. As a vital member of the Manufacturing Engineering team, you will provide support across multiple projects, contributing to the successful delivery of high-quality manufacturing solutions. Key Responsibilities: Prepare and maintain detailed Manufacturing Instructions to ensure accuracy and clarity. Design, commission, and validate the necessary tooling for production processes. Support industrial validation activities, including FMEA and First Article Inspection (FAI). Diagnose and resolve technical issues encountered during manufacturing. Update route cards to reflect changes resulting from rework activities. Manage configuration control by incorporating design modifications into manufacturing documentation. Assist with the Non-Conformance process, utilising SAP for tracking and resolution. What do you need?: Qualification Requirements: Electrical/Mechanical Engineering / Manufacturing Apprenticeship (Advanced Level or L3 Standard "or" Electrical/Mechanical Engineering / Manufacturing Level 3 academic qualification (ONC, diploma, etc.) "and" Electrical/Mechanical Engineering / Manufacturing Level 3 vocational qualification (NVQ) Not required if a L3 apprenticeship standard has been achieved (These qualifications must meet the standard to be considered for the role). "or" BEng Degree in a relevant Engineering subject. Skill Requirements: Ability to interpret design drawings and produce precise Manufacturing Build Instructions for both skilled and semi-skilled operators. Proven experience in electronic sub-assembly manufacturing through to full system builds. Knowledge and hands-on experience of assembly processes for small or miniature electro-mechanical actuation systems. Strong team player with the ability to collaborate and contribute effectively within a group environment. Ability to understand and respond to customer requirements. Familiarity with and adherence to company processes and procedures. Excellent communication skills, capable of engaging effectively within the team and across various organisational levels. What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This job is at our client's site in Bolton facility, one of the North West's leading manufacturing sites for at least 25 years. The facility offers showers and bike racks and is near the motorway, with a petrol station outside. Amenities like an onsite canteen. All employees get training and development opportunities. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 07, 2026
Contractor
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Manufacturing Engineer with expertise in Assembly and Integration, particularly in circuit card assemblies. Based within the unit and missile assembly manufacturing facility, you will play a key role in ensuring products are built efficiently, on time, and within budget. As a vital member of the Manufacturing Engineering team, you will provide support across multiple projects, contributing to the successful delivery of high-quality manufacturing solutions. Key Responsibilities: Prepare and maintain detailed Manufacturing Instructions to ensure accuracy and clarity. Design, commission, and validate the necessary tooling for production processes. Support industrial validation activities, including FMEA and First Article Inspection (FAI). Diagnose and resolve technical issues encountered during manufacturing. Update route cards to reflect changes resulting from rework activities. Manage configuration control by incorporating design modifications into manufacturing documentation. Assist with the Non-Conformance process, utilising SAP for tracking and resolution. What do you need?: Qualification Requirements: Electrical/Mechanical Engineering / Manufacturing Apprenticeship (Advanced Level or L3 Standard "or" Electrical/Mechanical Engineering / Manufacturing Level 3 academic qualification (ONC, diploma, etc.) "and" Electrical/Mechanical Engineering / Manufacturing Level 3 vocational qualification (NVQ) Not required if a L3 apprenticeship standard has been achieved (These qualifications must meet the standard to be considered for the role). "or" BEng Degree in a relevant Engineering subject. Skill Requirements: Ability to interpret design drawings and produce precise Manufacturing Build Instructions for both skilled and semi-skilled operators. Proven experience in electronic sub-assembly manufacturing through to full system builds. Knowledge and hands-on experience of assembly processes for small or miniature electro-mechanical actuation systems. Strong team player with the ability to collaborate and contribute effectively within a group environment. Ability to understand and respond to customer requirements. Familiarity with and adherence to company processes and procedures. Excellent communication skills, capable of engaging effectively within the team and across various organisational levels. What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This job is at our client's site in Bolton facility, one of the North West's leading manufacturing sites for at least 25 years. The facility offers showers and bike racks and is near the motorway, with a petrol station outside. Amenities like an onsite canteen. All employees get training and development opportunities. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Senior Support Engineer
Boxxe Limited Manchester, Lancashire
Your Mission The role of Senior Support Engineer is a key player in our Managed Services team. This role helps support customers environments, fixing escalated issues as well as playing a leading role in developing custom environments and delivering project works. Key Responsibilities Support customer's needs by dealing with reported incidents from ticketing systems and telephone within the contracted SLA Proactively work on Incidents, Major Incident, Problems, Requests and Changes Raise and progress RFCs within the Change Management process Troubleshoot, diagnose, and administer both user, networking and infrastructure environments, including systems software, hardware, and configurations for both on-premises and cloud-based customers Produces technical documentation including standard operating procedures, technical operation manuals, architectural network diagrams. Engineering of new network solutions using physical and virtual hardware on-premises and public cloud Work proactively and reactively within our Monitoring Platform to manage network performance, identify where action is required to be taken Ensure systems are securely maintained, remediating vulnerabilities as per contractual and process adherence Liaise with 3rd parties and boxxe technical personnel toward problem resolution Work to find new and innovative solutions, making recommendations to drive continuous improvement Work to a UK aligned shift pattern which covers between the hours of 08:00- 18:00 GMT. What you'll be doing Support, maintenance and troubleshooting of network fabrics including on premises (VMware/Hyper-V) and cloud hosted solutions (Azure, VMware cloud) Experience supporting and deploying Microsoft Azure, Microsoft 365, Entra ID, Intune and associated technologies Support of multiple managed services customers in both Public and Private sectors Support, Maintenance and Troubleshooting of Microsoft software including Windows Server, Active Directory, SQL Server and Exchange Support of backup, HA and DR solutions e.g. Azure Site Recovery, VEEAM, Rubrik and other recovery solutions Solid experience of delivering and assessing network and security solutions for customer Firewalls and other devices (Cisco, Fortinet, General switches and Wireless solutions) Support, advise, define and implement secure configurations across a wide range of platforms Creation of operational support documentation such as 'Statement of Work', 'Health Check', Knowledgebase and similar customer and internal facing documents Take the technical lead for a subset of customers with an eye to be the SME for their service, joining service reviews and a proactive approach to improving customers environments Be the technical resource on managed services customer projects Participate on-call rota as required Act as a mentor to the 1st and 2nd line teams to assist with growing and evolving the team Undertake any other ad hoc duties as required, which are deemed necessary to assist with the needs of the company Adhere to the Incident, Major Incident, Problem, Knowledge, and Change Management Processes within best practice framework What experience we think you'll need Proven working experience in installing, configuring, and troubleshooting Network fabrics and Windows based environments. Experience in the administration and performance tuning of Networks, Operating Systems, Storage devices and applications including SQL Databases. Working experience with Microsoft Office 365 and Intune Solid experience with Microsoft Operating Systems Windows 8+ / Windows Server 2019+ Working experience with virtualisation (e.g., VMware, Hyper-V, Citrix) Working experience with monitoring systems e.g. Logic Monitor Experience with automation software would be desirable Excellent problem-solving skills with the ability to identify and remediate root causes Accuracy and attention to detail Effective ticket management and documentation skills Excellent communication skills to different stakeholders of different technical expertise both customer-facing and in house Possess the ability to work under pressure in a fast-moving environment Ability to mentor and upskill colleagues across the service desk A highly proactive, solution-driven individual who takes ownership and delivers results. One or more the following certifications would be highly desirable for a successful applicant: Cisco Certified Network Associate (CCNA) Cisco Certified Specialist -Enterprise Core (CCS-ECore) CCNP Enterprise Microsoft AZ900, AZ104, AZ305, AZ500 Citrix Certified Associate VMware Certified Professional Security Focused Certification ITIL Foundation > At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need. Select
Apr 07, 2026
Full time
Your Mission The role of Senior Support Engineer is a key player in our Managed Services team. This role helps support customers environments, fixing escalated issues as well as playing a leading role in developing custom environments and delivering project works. Key Responsibilities Support customer's needs by dealing with reported incidents from ticketing systems and telephone within the contracted SLA Proactively work on Incidents, Major Incident, Problems, Requests and Changes Raise and progress RFCs within the Change Management process Troubleshoot, diagnose, and administer both user, networking and infrastructure environments, including systems software, hardware, and configurations for both on-premises and cloud-based customers Produces technical documentation including standard operating procedures, technical operation manuals, architectural network diagrams. Engineering of new network solutions using physical and virtual hardware on-premises and public cloud Work proactively and reactively within our Monitoring Platform to manage network performance, identify where action is required to be taken Ensure systems are securely maintained, remediating vulnerabilities as per contractual and process adherence Liaise with 3rd parties and boxxe technical personnel toward problem resolution Work to find new and innovative solutions, making recommendations to drive continuous improvement Work to a UK aligned shift pattern which covers between the hours of 08:00- 18:00 GMT. What you'll be doing Support, maintenance and troubleshooting of network fabrics including on premises (VMware/Hyper-V) and cloud hosted solutions (Azure, VMware cloud) Experience supporting and deploying Microsoft Azure, Microsoft 365, Entra ID, Intune and associated technologies Support of multiple managed services customers in both Public and Private sectors Support, Maintenance and Troubleshooting of Microsoft software including Windows Server, Active Directory, SQL Server and Exchange Support of backup, HA and DR solutions e.g. Azure Site Recovery, VEEAM, Rubrik and other recovery solutions Solid experience of delivering and assessing network and security solutions for customer Firewalls and other devices (Cisco, Fortinet, General switches and Wireless solutions) Support, advise, define and implement secure configurations across a wide range of platforms Creation of operational support documentation such as 'Statement of Work', 'Health Check', Knowledgebase and similar customer and internal facing documents Take the technical lead for a subset of customers with an eye to be the SME for their service, joining service reviews and a proactive approach to improving customers environments Be the technical resource on managed services customer projects Participate on-call rota as required Act as a mentor to the 1st and 2nd line teams to assist with growing and evolving the team Undertake any other ad hoc duties as required, which are deemed necessary to assist with the needs of the company Adhere to the Incident, Major Incident, Problem, Knowledge, and Change Management Processes within best practice framework What experience we think you'll need Proven working experience in installing, configuring, and troubleshooting Network fabrics and Windows based environments. Experience in the administration and performance tuning of Networks, Operating Systems, Storage devices and applications including SQL Databases. Working experience with Microsoft Office 365 and Intune Solid experience with Microsoft Operating Systems Windows 8+ / Windows Server 2019+ Working experience with virtualisation (e.g., VMware, Hyper-V, Citrix) Working experience with monitoring systems e.g. Logic Monitor Experience with automation software would be desirable Excellent problem-solving skills with the ability to identify and remediate root causes Accuracy and attention to detail Effective ticket management and documentation skills Excellent communication skills to different stakeholders of different technical expertise both customer-facing and in house Possess the ability to work under pressure in a fast-moving environment Ability to mentor and upskill colleagues across the service desk A highly proactive, solution-driven individual who takes ownership and delivers results. One or more the following certifications would be highly desirable for a successful applicant: Cisco Certified Network Associate (CCNA) Cisco Certified Specialist -Enterprise Core (CCS-ECore) CCNP Enterprise Microsoft AZ900, AZ104, AZ305, AZ500 Citrix Certified Associate VMware Certified Professional Security Focused Certification ITIL Foundation > At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need. Select
Casualty Retail Broker
Trades Workforce Solutions
Casualty Retail Broker In 1966, Jack Lockton founded our company with a simple idea: to deliver the best service in the insurance industry. Today, we are the largest privately held insurance brokerage in the world. Our independence empowers our associates doing business worldwide to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, we bring the insight, expertise and dedication needed to accomplish remarkable results. As a globally powered and locally driven organization, you're empowered with opportunities to make an impact. We're passionate about helping you achieve your ultimate potential, and at Lockton, we believe you deserve a career that is just as exceptional as you are. If you believe in providing excellent client service, supporting community initiatives, and being part of our vibrant culture, then you belong here. Role Purpose Provide programme design, placement, marketing and consultancy services for Lockton clients in line with agreed account strategies and in accordance with Lockton operating procedures. Key Tasks and Responsibilities Responsible to Lockton Clients for the programme design, placement and delivery across all liability lines including but not limited to General and Employers Liability. Manage market relationships at both an operational and strategic level. Market access across a broad range of geographies including London, Central Europe, Bermuda and USA. Understand clients risk profile, business needs and exposures to provide advice on coverage, programme pricing and retention strategy. Oversee the preparation and issuance of appropriate coverage documentation, including wordings and placement slips within agreed contract certainty deadlines. Identify and manage the use of other Lockton resources/specialist teams. Assist with the resolution of service issues with insurers and other third party providers. Attend Client Strategy Meetings where required. Undertake technical reviews of insurance programmes for clients, making recommendations for change where deemed relevant. Undertake appropriate benchmarking for clients on their programme limits, coverage and deductibles as required. Maintain a current knowledge of cover written by the major insurers and communicate to appropriate associates. Keep abreast of insurance market developments and communicate to those associates as deemed appropriate. Constantly monitor the market to consider the most appropriate placement strategy for Lockton. Support new business opportunities driving organisational revenue growth. Provide support in drafting reports, presentations and bulletins for use both internally and externally. Drive team efficiencies through innovative input on new products and process. Competencies Skills & Knowledge ACII Qualification Extensive placement experience Strong insurer relationships with key UK and global insurers Proven track record of effective stakeholder management Expertise in handling and managing complex global liability placements Confident in handling multi-national placement arrangements Confident in presenting to clients, insurers and wider Lockton Experience in producing MRC's & Endorsements to provide expert guidance to casualty team Proficient in negotiation and having difficult conversations Experience in leading teams & projects Officership Behaviours Provide excellence in service to our clients, our markets, & our associates Maintains and develops market & product knowledge Develops innovative and practical solutions for clients Maintains client and market relationships to enable resolution of issues and completion of client project Has strong presentation skill, adjusting communication style to suit the audience Provide commitment to the development of ourselves and our associates Acts as a role model, leading by example Is approachable and shares expertise with other associates Aligns appropriate team members to address key business requirements Mentors associates to help them realise their full potential Promotes and delivers effective performance management Engages others to introduce approaches that transform the business Be committed to enabling financial success Manages to professional standards Demonstrates strong professional negotiation and persuasion skills to achieve objectives Identifies and realises growth opportunities Drive service excellence, efficiency, and productivity through effective business operational processes Seeks ways to streamline and improve current working practices Develops, implements, and ensures adherence to internal controls and procedures Drives service improvement and quality initiatives Has strong influencing skill, adjusting communication style to suit the audience to achieve objectives In return Lockton remains committed to recognising and sustainably rewarding associates, empowering you to put your clients and their business first. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach. In fact, our associates are our greatest asset.
Apr 07, 2026
Full time
Casualty Retail Broker In 1966, Jack Lockton founded our company with a simple idea: to deliver the best service in the insurance industry. Today, we are the largest privately held insurance brokerage in the world. Our independence empowers our associates doing business worldwide to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, we bring the insight, expertise and dedication needed to accomplish remarkable results. As a globally powered and locally driven organization, you're empowered with opportunities to make an impact. We're passionate about helping you achieve your ultimate potential, and at Lockton, we believe you deserve a career that is just as exceptional as you are. If you believe in providing excellent client service, supporting community initiatives, and being part of our vibrant culture, then you belong here. Role Purpose Provide programme design, placement, marketing and consultancy services for Lockton clients in line with agreed account strategies and in accordance with Lockton operating procedures. Key Tasks and Responsibilities Responsible to Lockton Clients for the programme design, placement and delivery across all liability lines including but not limited to General and Employers Liability. Manage market relationships at both an operational and strategic level. Market access across a broad range of geographies including London, Central Europe, Bermuda and USA. Understand clients risk profile, business needs and exposures to provide advice on coverage, programme pricing and retention strategy. Oversee the preparation and issuance of appropriate coverage documentation, including wordings and placement slips within agreed contract certainty deadlines. Identify and manage the use of other Lockton resources/specialist teams. Assist with the resolution of service issues with insurers and other third party providers. Attend Client Strategy Meetings where required. Undertake technical reviews of insurance programmes for clients, making recommendations for change where deemed relevant. Undertake appropriate benchmarking for clients on their programme limits, coverage and deductibles as required. Maintain a current knowledge of cover written by the major insurers and communicate to appropriate associates. Keep abreast of insurance market developments and communicate to those associates as deemed appropriate. Constantly monitor the market to consider the most appropriate placement strategy for Lockton. Support new business opportunities driving organisational revenue growth. Provide support in drafting reports, presentations and bulletins for use both internally and externally. Drive team efficiencies through innovative input on new products and process. Competencies Skills & Knowledge ACII Qualification Extensive placement experience Strong insurer relationships with key UK and global insurers Proven track record of effective stakeholder management Expertise in handling and managing complex global liability placements Confident in handling multi-national placement arrangements Confident in presenting to clients, insurers and wider Lockton Experience in producing MRC's & Endorsements to provide expert guidance to casualty team Proficient in negotiation and having difficult conversations Experience in leading teams & projects Officership Behaviours Provide excellence in service to our clients, our markets, & our associates Maintains and develops market & product knowledge Develops innovative and practical solutions for clients Maintains client and market relationships to enable resolution of issues and completion of client project Has strong presentation skill, adjusting communication style to suit the audience Provide commitment to the development of ourselves and our associates Acts as a role model, leading by example Is approachable and shares expertise with other associates Aligns appropriate team members to address key business requirements Mentors associates to help them realise their full potential Promotes and delivers effective performance management Engages others to introduce approaches that transform the business Be committed to enabling financial success Manages to professional standards Demonstrates strong professional negotiation and persuasion skills to achieve objectives Identifies and realises growth opportunities Drive service excellence, efficiency, and productivity through effective business operational processes Seeks ways to streamline and improve current working practices Develops, implements, and ensures adherence to internal controls and procedures Drives service improvement and quality initiatives Has strong influencing skill, adjusting communication style to suit the audience to achieve objectives In return Lockton remains committed to recognising and sustainably rewarding associates, empowering you to put your clients and their business first. We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach. In fact, our associates are our greatest asset.
Travel Trade Recruitment
Customer Service Executive
Travel Trade Recruitment Manchester, Lancashire
My client is a leading name in the travel and tourism sector, renowned for their commitment to delivering exceptional travel experiences to their clients worldwide. They are dedicated to making travel seamless and accessible, and their customer service team is at the heart of their mission. As they continue to grow, they are seeking dedicated Customer Service Specialists who share their passion for travel and excellence in service. Overview:As a Customer Service Specialist, you will be the voice of the company, providing top-notch support and assistance to our clients. Whether they are in the planning stages of their trip, in transit, or have returned home, you will ensure their experiences are positive and memorable. You will be responsible for handling inquiries, solving problems, and offering solutions that go above and beyond. Key Duties: Provide timely and accurate responses to customer inquiries via phone, email, or chat. Resolve issues with bookings, refunds, and travel arrangements with empathy and efficiency. Assist customers in planning and booking travel, including flights, accommodations, and activities. Provide travel advice and recommendations based on customers' preferences and needs. Manage and maintain customer records and transactions. Collaborate with partners and suppliers to resolve any service issues. Monitor and report on feedback to improve the company's services and customer satisfaction. Experience required: Proven experience in customer service, preferably in the travel industry. Excellent communication skills, with proficiency in English Strong problem-solving skills and the ability to think on your feet. Familiarity with travel booking systems and software. Ability to work in a fast-paced environment and handle stress well. Proactive and conscientious with an eye for detail The ability to deal with confrontation and expertise in issue resolution. Excellent numeracy and literacy skills Job Benefits: Competitive salary Flexible working hours and the opportunity to work remotely. Opportunities for personal travel discounts and perks. Professional development and training in travel and customer service. A supportive and vibrant work culture with a team that loves what they do. How to apply?If you are enthusiastic about delivering outstanding customer service and have a love for travel, we would like to hear from you! Please send your CV and a cover letter detailing your experience and why you would be a perfect fit to Gemma - or call me on
Apr 07, 2026
Full time
My client is a leading name in the travel and tourism sector, renowned for their commitment to delivering exceptional travel experiences to their clients worldwide. They are dedicated to making travel seamless and accessible, and their customer service team is at the heart of their mission. As they continue to grow, they are seeking dedicated Customer Service Specialists who share their passion for travel and excellence in service. Overview:As a Customer Service Specialist, you will be the voice of the company, providing top-notch support and assistance to our clients. Whether they are in the planning stages of their trip, in transit, or have returned home, you will ensure their experiences are positive and memorable. You will be responsible for handling inquiries, solving problems, and offering solutions that go above and beyond. Key Duties: Provide timely and accurate responses to customer inquiries via phone, email, or chat. Resolve issues with bookings, refunds, and travel arrangements with empathy and efficiency. Assist customers in planning and booking travel, including flights, accommodations, and activities. Provide travel advice and recommendations based on customers' preferences and needs. Manage and maintain customer records and transactions. Collaborate with partners and suppliers to resolve any service issues. Monitor and report on feedback to improve the company's services and customer satisfaction. Experience required: Proven experience in customer service, preferably in the travel industry. Excellent communication skills, with proficiency in English Strong problem-solving skills and the ability to think on your feet. Familiarity with travel booking systems and software. Ability to work in a fast-paced environment and handle stress well. Proactive and conscientious with an eye for detail The ability to deal with confrontation and expertise in issue resolution. Excellent numeracy and literacy skills Job Benefits: Competitive salary Flexible working hours and the opportunity to work remotely. Opportunities for personal travel discounts and perks. Professional development and training in travel and customer service. A supportive and vibrant work culture with a team that loves what they do. How to apply?If you are enthusiastic about delivering outstanding customer service and have a love for travel, we would like to hear from you! Please send your CV and a cover letter detailing your experience and why you would be a perfect fit to Gemma - or call me on
Implementation Consultant
Finova Cheltenham, Gloucestershire
Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the market.We offer a flexible, proven suite of software that covers the full customer journey - from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova - or just use the modules you need, tailored by our team or configured in-house through our low-code platform. Our solutions include: Lending - end-to-end mortgage and specialist lending software built for speed, flexibility, and scale. Decisioning - powerful tools for smarter, more personalised lending decisions. Servicing - intuitive workflows and automation to simplify day-to-day account management and customer servicing. Savings - configurable onboarding and customer engagement tools across all savings products. Intermediary Manager - broker relationship and compliance management, powered by real-time external data. Broker ID - fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs - all while staying fully compliant in a fast-moving market. Role Purpose Deliver MSO implementations for clients, acting as a configuration specialist across the full delivery lifecycle-from requirements and build through to post-go live support. Key Responsibilities Act as SME for all MSO configuration activities. Gather, define, and deliver client configuration requirements. Build and verify configuration artefacts, including data scripts and documentation. Support multiple implementation workstreams and collaborate across teams. Coordinate implementation deliveries, including hot fixes and release notes. Create instructions for technical teams and manage progress, risks, and issues. Lead defect triage, recreate issues, and support resolution. Develop and maintain SQL scripts for investigation and configuration changes. Support client triage activities and provide off site consultancy when required. Contribute to change request impact assessments and continuous improvement. Share knowledge and help develop implementation standards and best practice. Key Relationships MSO clients (including on site visits). Implementation Managers, Test Leads, and wider Implementation team. Product & Engineering teams. Business Consultants and Technical Consultants across Client Delivery. Skills & Experience Degree level education or equivalent experience. Experience delivering at least two major projects through full lifecycle. Strong requirements analysis and stakeholder engagement skills. Solid understanding of software delivery, SDLC, Waterfall/Agile methods. Knowledge of relational databases, SQL, JSON, XML. Familiarity with source control, release management, testing, and task management. Understanding of MSO configuration and documentation. Desirable Financial services experience (mortgages, insurance, wealth). Strong communication, presentation, and stakeholder management skills. Analytical, detail focused, resilient, and able to work under pressure. What We Offer: Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out, we'd love to discuss how your skills and experiences align with our needs.
Apr 07, 2026
Full time
Finova is the UK's largest mortgage and savings technology provider, powering one in every five mortgages across the country. Our agile, cloud-native solutions help over 60 banks, building societies, specialist lenders and equity release providers - plus a network of 2,400+ brokers - stay ahead of the market.We offer a flexible, proven suite of software that covers the full customer journey - from mortgage and savings origination to servicing and CRM. Backed by an open architecture and a team with deep industry expertise, our platform is built to scale. Today, we process over £50 billion in loans each year, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently, and deliver standout digital experiences. You can run your entire mortgage and savings business on Finova - or just use the modules you need, tailored by our team or configured in-house through our low-code platform. Our solutions include: Lending - end-to-end mortgage and specialist lending software built for speed, flexibility, and scale. Decisioning - powerful tools for smarter, more personalised lending decisions. Servicing - intuitive workflows and automation to simplify day-to-day account management and customer servicing. Savings - configurable onboarding and customer engagement tools across all savings products. Intermediary Manager - broker relationship and compliance management, powered by real-time external data. Broker ID - fast, automated broker verification and compliance tracking using KYB, KYC, and live monitoring from public data sources. Lenders use Finova to launch products faster, process applications up to 50% more efficiently, and reduce operational costs - all while staying fully compliant in a fast-moving market. Role Purpose Deliver MSO implementations for clients, acting as a configuration specialist across the full delivery lifecycle-from requirements and build through to post-go live support. Key Responsibilities Act as SME for all MSO configuration activities. Gather, define, and deliver client configuration requirements. Build and verify configuration artefacts, including data scripts and documentation. Support multiple implementation workstreams and collaborate across teams. Coordinate implementation deliveries, including hot fixes and release notes. Create instructions for technical teams and manage progress, risks, and issues. Lead defect triage, recreate issues, and support resolution. Develop and maintain SQL scripts for investigation and configuration changes. Support client triage activities and provide off site consultancy when required. Contribute to change request impact assessments and continuous improvement. Share knowledge and help develop implementation standards and best practice. Key Relationships MSO clients (including on site visits). Implementation Managers, Test Leads, and wider Implementation team. Product & Engineering teams. Business Consultants and Technical Consultants across Client Delivery. Skills & Experience Degree level education or equivalent experience. Experience delivering at least two major projects through full lifecycle. Strong requirements analysis and stakeholder engagement skills. Solid understanding of software delivery, SDLC, Waterfall/Agile methods. Knowledge of relational databases, SQL, JSON, XML. Familiarity with source control, release management, testing, and task management. Understanding of MSO configuration and documentation. Desirable Financial services experience (mortgages, insurance, wealth). Strong communication, presentation, and stakeholder management skills. Analytical, detail focused, resilient, and able to work under pressure. What We Offer: Hybrid working: At Finova, we believe the best outcomes come from working together - and having the flexibility to work in a way that suits both our people and our business. We operate a hybrid working model, with most teams spending around three days a week in the office and with our customers. This time together helps us stay connected, collaborate more effectively, and solve complex challenges as a team. We also know that flexibility matters. Our approach is designed to support a healthy balance, combining in person collaboration with the freedom to work remotely where it makes sense. Holiday: 25 days holiday plus bank holidays, bank holiday trading and holiday purchase options, the opportunity to work from anywhere in the world for up to 4 weeks per year. Looking After You: Life Assurance, Group Income Protection, Private Medical Insurance, a pension scheme via Salary Exchange, an Employee Assistance Programme, and access to a Virtual GP. Family-Friendly Policies: Enhanced maternity and paternity pay, as well as paid time off for fertility treatments and pregnancy loss. Extra Perks: Cycle to Work Scheme, discounts on shops, restaurants, and gym memberships, free fresh fruit daily, and opportunities to join colleague networks and social groups. Giving Back: One paid volunteering day annually and the Give-As-You-Earn scheme to support your favourite charities. Equal Opportunity Statement We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about this role but don't meet all the criteria, please reach out, we'd love to discuss how your skills and experiences align with our needs.
People Coordinator
MHP Group
MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. The role We are looking for an enthusiastic People Coordinator, to work closely with the Head of People and People Advisor to deliver an efficient and effective HR service to employees throughout the employee lifecycle. The role provides first line HR support to employees and managers across the agency, is the first point of contact for the People Team and plays a key role in ensuring a positive employee experience by delivering timely, accurate and supportive HR guidance. Responsibilities Employee Lifecycle & People Administration Onboarding: Lead and manage the end-to-end onboarding experience for all new joiners, including pre-joining communications, first-day induction delivery, one-month check-ins, and coordination of quarterly all-agency induction sessions Probation Period Management: Partner with the People Advisor and line managers to support and track probation periods for new joiners, including setting reminders and ensuring timely reviews Internships & Work Experience: Take full ownership of internship and work experience programmes, managing the process from initial coordination through to completion Freelancer Management: Oversee the end-to-end freelancer process, collaborating with relevant teams to ensure IR35 compliance and timely processing and payment of invoices Maintain accurate and up-to-date employee records across systems (e.g. Maconomy and personnel files), ensuring data integrity and compliance Compensation & Contract Changes: Following approval of promotions and pay adjustments, prepare and issue change letters, contract amendments, or updated contracts, and notify Payroll accordingly Benefits Administration: Coordinate and manage employee benefits in a timely and accurate manner, including season ticket loans, private medical insurance, and Cycle to Work scheme applications Absence Tracking: Monitor and maintain accurate records of employee absences, including sick leave and family leave, ensuring appropriate documentation and reporting Leaver process: Manage the full offboarding process, including administration, payroll notifications, employee file updates, exit interview tracking, and handling reference requests from future employers Exit Interviews: Hold Exit Interviews for all mid/junior staff and update quarterly reports accordingly, flagging any issues to Head of People Payroll Payroll Coordination: Support the end-to-end payroll process, ensuring all employee data (e.g. new starters, leavers, salary changes, bonuses, and deductions) is accurate and submitted to Next 15 Payroll within required deadlines Data Accuracy & Compliance: Maintain accurate payroll records and ensure all changes are processed in line with company policies and statutory requirements Payroll Queries: Act as a first point of contact for employee payroll queries, liaising with the Next 15 Payroll team to resolve issues in a timely and professional manner Reporting & Reconciliation: Assist with payroll reporting and reconciliation activities, ensuring any discrepancies are identified and resolved promptly Learning and Development Work with the People Advisor in scheduling learning sessions and managing logistics; including sending reminders, tracking attendance and liaising with external providers DEI Support the HR team in championing a more diverse and inclusive workplace by promoting initiatives, ways of working and behaviours that drive positive change Contribute as part of the integration team to support and help lead employee wellbeing initiatives, fostering collaboration across practices Policy and Working Practices Maintain and regularly update organisational charts to reflect current business structure on the intranet 'The Fount' Ensure all data is up to date and accurate on Maconomy and 'The Fount' HR process and policies: good understanding of the HR policies and processes and advise employees of the guidelines where appropriate Ownership and maintenance of the HR shared drive, ensuring Data Protection/GDPR obligations are met HR queries and query resolution: Effective management of all People Team email enquires, with first line HR advice on policies, processes or elevate more complicated queries to either People Advisor or Head of People Maintenance of the HR tracker ensuring it's reviewed weekly and up to date on all live processes People Projects and Operational Support Support the development and roll out of People projects across the agency to support the People agenda We're looking for someone who: Has experience and/or interest in working within a People department Has strong and demonstrable administration experience, including an excellent attention to detail Has excellent communication skills (verbal and written) with any level and at all times Is flexible and can adapt their personal communication style to a wide variety of stakeholders Has a desire for continual improvements and is adaptable to change Is able to work under pressure and with urgency when required Has a 'can do' attitude in a busy, fast paced environment, with a friendly and approachable manner Is willing to 'roll their sleeves up' and adds to the positive team spirit even when the task may fall outside of their job spec Is proactive and uses their initiative. Is able to self-manage their time and tasks, but knows when to elevate when necessary Is comfortable dealing with extremely confidential information and exercising discretion at all times And in return, we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance Programme Season ticket loans and Cycle to work scheme Gym &Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.
Apr 07, 2026
Full time
MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. The role We are looking for an enthusiastic People Coordinator, to work closely with the Head of People and People Advisor to deliver an efficient and effective HR service to employees throughout the employee lifecycle. The role provides first line HR support to employees and managers across the agency, is the first point of contact for the People Team and plays a key role in ensuring a positive employee experience by delivering timely, accurate and supportive HR guidance. Responsibilities Employee Lifecycle & People Administration Onboarding: Lead and manage the end-to-end onboarding experience for all new joiners, including pre-joining communications, first-day induction delivery, one-month check-ins, and coordination of quarterly all-agency induction sessions Probation Period Management: Partner with the People Advisor and line managers to support and track probation periods for new joiners, including setting reminders and ensuring timely reviews Internships & Work Experience: Take full ownership of internship and work experience programmes, managing the process from initial coordination through to completion Freelancer Management: Oversee the end-to-end freelancer process, collaborating with relevant teams to ensure IR35 compliance and timely processing and payment of invoices Maintain accurate and up-to-date employee records across systems (e.g. Maconomy and personnel files), ensuring data integrity and compliance Compensation & Contract Changes: Following approval of promotions and pay adjustments, prepare and issue change letters, contract amendments, or updated contracts, and notify Payroll accordingly Benefits Administration: Coordinate and manage employee benefits in a timely and accurate manner, including season ticket loans, private medical insurance, and Cycle to Work scheme applications Absence Tracking: Monitor and maintain accurate records of employee absences, including sick leave and family leave, ensuring appropriate documentation and reporting Leaver process: Manage the full offboarding process, including administration, payroll notifications, employee file updates, exit interview tracking, and handling reference requests from future employers Exit Interviews: Hold Exit Interviews for all mid/junior staff and update quarterly reports accordingly, flagging any issues to Head of People Payroll Payroll Coordination: Support the end-to-end payroll process, ensuring all employee data (e.g. new starters, leavers, salary changes, bonuses, and deductions) is accurate and submitted to Next 15 Payroll within required deadlines Data Accuracy & Compliance: Maintain accurate payroll records and ensure all changes are processed in line with company policies and statutory requirements Payroll Queries: Act as a first point of contact for employee payroll queries, liaising with the Next 15 Payroll team to resolve issues in a timely and professional manner Reporting & Reconciliation: Assist with payroll reporting and reconciliation activities, ensuring any discrepancies are identified and resolved promptly Learning and Development Work with the People Advisor in scheduling learning sessions and managing logistics; including sending reminders, tracking attendance and liaising with external providers DEI Support the HR team in championing a more diverse and inclusive workplace by promoting initiatives, ways of working and behaviours that drive positive change Contribute as part of the integration team to support and help lead employee wellbeing initiatives, fostering collaboration across practices Policy and Working Practices Maintain and regularly update organisational charts to reflect current business structure on the intranet 'The Fount' Ensure all data is up to date and accurate on Maconomy and 'The Fount' HR process and policies: good understanding of the HR policies and processes and advise employees of the guidelines where appropriate Ownership and maintenance of the HR shared drive, ensuring Data Protection/GDPR obligations are met HR queries and query resolution: Effective management of all People Team email enquires, with first line HR advice on policies, processes or elevate more complicated queries to either People Advisor or Head of People Maintenance of the HR tracker ensuring it's reviewed weekly and up to date on all live processes People Projects and Operational Support Support the development and roll out of People projects across the agency to support the People agenda We're looking for someone who: Has experience and/or interest in working within a People department Has strong and demonstrable administration experience, including an excellent attention to detail Has excellent communication skills (verbal and written) with any level and at all times Is flexible and can adapt their personal communication style to a wide variety of stakeholders Has a desire for continual improvements and is adaptable to change Is able to work under pressure and with urgency when required Has a 'can do' attitude in a busy, fast paced environment, with a friendly and approachable manner Is willing to 'roll their sleeves up' and adds to the positive team spirit even when the task may fall outside of their job spec Is proactive and uses their initiative. Is able to self-manage their time and tasks, but knows when to elevate when necessary Is comfortable dealing with extremely confidential information and exercising discretion at all times And in return, we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance Programme Season ticket loans and Cycle to work scheme Gym &Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.
Workforce Officer
NHS Tanfield Lea, County Durham
Go back Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust Workforce Officer The closing date is 16 April 2026 Looking to make a real impact across NHS and non-NHS clients? If so, this could be the perfect next step in your career. In 2020, AuditOne - one of the largest NHS advisory and assurance consortia - brought together a unique blend of HR, conflict resolution and investigation specialists to create a new kind of workforce support service: WorkforceOne. Our mission? To transform the way organisations approach workplace investigations, employee relations and workforce support. Learn more about our work and our values here: Due to continued demand for our specialist service, we are entering an exciting period of expansion. We are now looking for a skilled and motivated Workforce Officer to join our team, supporting client organisations with complex employee relations casework and workplace investigations. This role is ideally suited to HR professionals with experience independently managing complex investigations and providing ER advice to senior managers. Important information for applicants To progress your application, we require references from your current and previous employers covering at least the last three years. Please ensure your application includes contact details for each line manager, including address, telephone number and work email address. Main duties of the job As a Workforce Officer, you will provide specialist HR and employee relations support to client organisations, managing complex workforce investigations and providing professional advice to managers and senior leaders. You will independently lead workplace investigations from initial scoping through to completion, including developing investigation plans, gathering and analysing evidence, conducting interviews, and producing clear and comprehensive investigation reports with recommendations. You may also be required to present findings at formal hearings and provide evidence at tribunals or regulatory proceedings where appropriate. The role will involve managing a varied caseload of employee relations matters, including disciplinary, grievance, capability, sickness absence and bullying and harassment cases. You will ensure investigations and advice are delivered in line with employment legislation, NHS policies and best practice. You will work closely with HR teams, senior managers and trade union representatives across client organisations, providing expert advice and guidance on employee relations issues and supporting fair, consistent and evidence-based decision making. The post holder will also contribute to the development of workforce insight by maintaining accurate case records, analysing investigation trends and producing management information to support organisational learning and improvements in workforce practice. About us AuditOne is a values-driven organisation, our values underpin everything we do in relation to our people, our clients and our business and shape how we deliver our service. The AuditOne Way: Trust: In each other, with our clients and for our business Respect: For one another, our clients and the organisation Quality: At the heart of everything we do Innovation: Always looking to improve We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration. Job responsibilities Please find attached job description for full details. We welcome your application. Person Specification Education and Qualification Educated to degree level or equivalent with specialist knowledge of HR. CIPD qualification to degree level or working towards. Knowledge and Experience Proven track record and specialist experience of leading complex ER activity including investigations involving senior managers across multiple complex organisations. Significant knowledge of employment legislation, case law plus knowledge of HR best practice and trends. Evidence of continuous personal and professional development. Excellent working knowledge of NHS terms and conditions and experience of working with multiple terms and conditions. Extensive experience of writing witness statements in line with national best practice guidance. Significant experience of presenting investigatory findings to hearing panels. Experience of completing investigation case files including liaison with the relevant external stakeholders. Experience of leading independent reviews. Experience of delivering HR activity and initiatives in a client-facing role. Skills and Competencies Excellent communication skills, including the ability to communicate complex and sensitive information. Ability to show empathy and build trust in relationships. Ability to build credibility quickly with a variety of stakeholders. Ability to interpret and apply NHS terms and conditions of employment. Coaching, negotiating and influencing skills. Excellent analytical and judgement skills with the ability to analyse and interpret situations and data. Ability to work on own initiative and as part of a team. Excellent presentation and report writing skills. Proficient IT skills (to include at least: Word, Excel, PowerPoint, HR databases). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust Full-time, Flexible working, Home or remote working
Apr 07, 2026
Full time
Go back Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust Workforce Officer The closing date is 16 April 2026 Looking to make a real impact across NHS and non-NHS clients? If so, this could be the perfect next step in your career. In 2020, AuditOne - one of the largest NHS advisory and assurance consortia - brought together a unique blend of HR, conflict resolution and investigation specialists to create a new kind of workforce support service: WorkforceOne. Our mission? To transform the way organisations approach workplace investigations, employee relations and workforce support. Learn more about our work and our values here: Due to continued demand for our specialist service, we are entering an exciting period of expansion. We are now looking for a skilled and motivated Workforce Officer to join our team, supporting client organisations with complex employee relations casework and workplace investigations. This role is ideally suited to HR professionals with experience independently managing complex investigations and providing ER advice to senior managers. Important information for applicants To progress your application, we require references from your current and previous employers covering at least the last three years. Please ensure your application includes contact details for each line manager, including address, telephone number and work email address. Main duties of the job As a Workforce Officer, you will provide specialist HR and employee relations support to client organisations, managing complex workforce investigations and providing professional advice to managers and senior leaders. You will independently lead workplace investigations from initial scoping through to completion, including developing investigation plans, gathering and analysing evidence, conducting interviews, and producing clear and comprehensive investigation reports with recommendations. You may also be required to present findings at formal hearings and provide evidence at tribunals or regulatory proceedings where appropriate. The role will involve managing a varied caseload of employee relations matters, including disciplinary, grievance, capability, sickness absence and bullying and harassment cases. You will ensure investigations and advice are delivered in line with employment legislation, NHS policies and best practice. You will work closely with HR teams, senior managers and trade union representatives across client organisations, providing expert advice and guidance on employee relations issues and supporting fair, consistent and evidence-based decision making. The post holder will also contribute to the development of workforce insight by maintaining accurate case records, analysing investigation trends and producing management information to support organisational learning and improvements in workforce practice. About us AuditOne is a values-driven organisation, our values underpin everything we do in relation to our people, our clients and our business and shape how we deliver our service. The AuditOne Way: Trust: In each other, with our clients and for our business Respect: For one another, our clients and the organisation Quality: At the heart of everything we do Innovation: Always looking to improve We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration. Job responsibilities Please find attached job description for full details. We welcome your application. Person Specification Education and Qualification Educated to degree level or equivalent with specialist knowledge of HR. CIPD qualification to degree level or working towards. Knowledge and Experience Proven track record and specialist experience of leading complex ER activity including investigations involving senior managers across multiple complex organisations. Significant knowledge of employment legislation, case law plus knowledge of HR best practice and trends. Evidence of continuous personal and professional development. Excellent working knowledge of NHS terms and conditions and experience of working with multiple terms and conditions. Extensive experience of writing witness statements in line with national best practice guidance. Significant experience of presenting investigatory findings to hearing panels. Experience of completing investigation case files including liaison with the relevant external stakeholders. Experience of leading independent reviews. Experience of delivering HR activity and initiatives in a client-facing role. Skills and Competencies Excellent communication skills, including the ability to communicate complex and sensitive information. Ability to show empathy and build trust in relationships. Ability to build credibility quickly with a variety of stakeholders. Ability to interpret and apply NHS terms and conditions of employment. Coaching, negotiating and influencing skills. Excellent analytical and judgement skills with the ability to analyse and interpret situations and data. Ability to work on own initiative and as part of a team. Excellent presentation and report writing skills. Proficient IT skills (to include at least: Word, Excel, PowerPoint, HR databases). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust Full-time, Flexible working, Home or remote working
Real Estate Litigation Managing Associate (Telecoms)
Trades Workforce Solutions Manchester, Lancashire
Real Estate Litigation Managing Associate (Telecoms) Location: Manchester Career Level: Managing Associate 8+ PQE Salary: £80,000 - £100,000 + Bonus Lead Complex Telecommunications and Real Estate Litigation Are you a senior real estate litigation lawyer with telecommunications expertise ready to take on a leadership role with one of the UK's largest and most dynamic full-service law firms? Our client, a top 50 nationally recognised law firm with over 1,000 colleagues across 13 offices, is seeking a Real Estate Litigation Managing Associate with 8+ PQE to join their expanding Bristol team (other office locations will also be considered). This is an exceptional opportunity to work on high-quality, complex real estate litigation matters with a particular focus on telecommunications disputes and the Telecommunications Code. You'll be joining a top tier and top ranked Real Estate Litigation team comprising over 20 dedicated specialists, working with a diverse client base including public bodies, corporate occupiers, investors, landlords, developers, landed estates, and commercial businesses. The Role As a Real Estate Litigation Managing Associate, you will manage your own portfolio of complex real estate and property disputes with a strong emphasis on telecommunications matters and the Telecommunications Code. You will work alongside senior team members on the most complex matters whilst independently managing your own high-value caseload and providing leadership and mentoring to junior team members. This exciting role has arisen due to significant growth driven by client demand. You'll benefit from very high-quality real estate litigation work from the outset, close support from experienced colleagues, and a market-leading remuneration package within a firm that matches individual ambition with firm ambition, providing clear progression pathways to Legal Director and Partner. Your key responsibilities will include: Managing a portfolio of complex and high-value real estate litigation matters with a focus on telecommunications disputes and the Telecommunications Code Leading on complex telecommunications-related disputes including site access, code rights, operator agreements, and regulatory matters Advising public bodies, corporate occupiers, investors, landlords, and developers on complex property disputes Handling high-value disputed break clause cases, rights of light disputes, and breach of covenant claims Leading on complex misrepresentation and breach of contract claims, frustration, and option disputes Managing complex commercial landlord and tenant disputes Representing clients in High Court proceedings, appeals, and alternative dispute resolution Working independently on complex cases whilst collaborating on the most significant matters Building, developing, and managing key client relationships and acting as trusted adviser Leading and mentoring associates, junior lawyers, and trainees Contributing to the strategic development and growth of the real estate litigation practice Leading business development activities, client seminars, and thought leadership initiatives Working collaboratively with colleagues across the national real estate litigation team Staying current with developments in real estate litigation and telecommunications law Delivering exceptional client service with timely and pragmatic solutions About You Essential Requirements: 8+ years' PQE in real estate litigation Qualified Solicitor in England and Wales Proven track record of managing complex and high-value real estate litigation matters independently Strong technical knowledge of real estate litigation and property disputes Extensive experience advising on commercial landlord and tenant disputes Excellent drafting skills for complex court documents, pleadings, and legal submissions Strong client relationship management skills with proven ability to act as trusted adviser Exceptional communication skills, both written and verbal Proven leadership skills with experience supervising and mentoring junior team members Strong organisational skills and ability to manage multiple complex matters simultaneously Commercially focused with strategic and pragmatic approach to problem-solving Commitment to delivering high-quality client service Business development skills with ability to generate and develop client relationships Highly Desirable: Extensive experience working within the telecommunications sector Strong knowledge of the Telecommunications Code and telecommunications disputes Experience advising public bodies on complex property disputes Experience with complex disputed break clause cases and rights of light matters Experience with high-value breach of covenant claims and option disputes Extensive experience in High Court advocacy and alternative dispute resolution Established client relationships and track record of business development Experience contributing to thought leadership and client seminars Key Attributes: Ambitious and driven with clear career progression goals towards Legal Director/Partner Strong leadership skills with ability to inspire and develop others Proactive and self-motivated with entrepreneurial mindset Client-focused with commitment to exceptional service delivery Strategic thinker with commercial acumen Team player who thrives in a collaborative environment Adaptable and able to work on diverse and complex matters Strong attention to detail and accuracy Confident, articulate, and credible with strong presence Passionate about real estate litigation and telecommunications law What's On Offer Our client is committed to recognising and rewarding great work, with rewards and benefits that are among the best in the business. Benefits include: Competitive salary: £80,000 - £100,000 (dependent on experience) Market-leading remuneration package Bonus scheme Clear progression pathway to Legal Director and Partner with leadership support Award-winning firm with national reputation and continued growth Part of a 20+ strong top tier and top ranked national Real Estate Litigation team Work on high-quality, complex real estate litigation matters from the outset Specialist telecommunications work with leading practitioners recognised nationally Leadership role with opportunity to shape and develop the practice Close support and collaboration with experienced colleagues Excellent training and professional development opportunities Employee awards programme recognising excellent work Strong focus on employee wellbeing Inclusive and diverse culture (Gold Investors in People Award, Firm of the Year at UK Diversity Legal Awards) Collaborative team environment where everyone's voice is heard Bristol office or other UK office locations considered Flexible working arrangements available About Our Client Our client is one of the largest full-service law firms in the UK, with over 1,000 colleagues across 13 offices nationwide. Built on solid foundations of integrity, entrepreneurialism, and expertise, the firm has established an award-winning reputation and continues to grow. The Real Estate Litigation team is top tier and top ranked, comprising over 20 dedicated real estate litigation lawyers across the firm's 13 offices. The team acts for a wide range of commercial businesses, institutions, landed estates, and individuals on all real estate and property disputes. The Bristol team is led by a highly ranked lawyer in Chambers & Partners 2025 who is recognised as one of the leading lawyers in the UK for cases involving the Telecommunications Code. The team has a strong retail, development, and public sector practice. The team regularly advises public bodies, corporate occupiers, investors, landlords, and developers on property issues including telecommunications disputes, disputed break clause cases, rights of light, breach of covenant claims, misrepresentation and breach of contract, frustration and option disputes, as well as all types of commercial landlord and tenant issues. The firm is widely recognised for its inclusive attitude and diversity, winning 'Firm of the Year' at the UK Diversity Legal Awards and achieving Gold in the Investors in People Award. The firm's values are smart, bold, and together, with a commitment to making a positive change at every touchpoint for colleagues, clients, and communities. Location This role is ideally based in the firm's Manchester office, but other office locations across the UK will also be considered. All offices are located in accessible city centre locations with excellent transport links and modern, professional working environments. How to Apply If you're a senior real estate litigation lawyer with telecommunications expertise and strong leadership skills, ready to take on a Managing Associate role with clear progression to Legal Director/Partner, we'd love to hear from you. Click apply now or contact or
Apr 07, 2026
Full time
Real Estate Litigation Managing Associate (Telecoms) Location: Manchester Career Level: Managing Associate 8+ PQE Salary: £80,000 - £100,000 + Bonus Lead Complex Telecommunications and Real Estate Litigation Are you a senior real estate litigation lawyer with telecommunications expertise ready to take on a leadership role with one of the UK's largest and most dynamic full-service law firms? Our client, a top 50 nationally recognised law firm with over 1,000 colleagues across 13 offices, is seeking a Real Estate Litigation Managing Associate with 8+ PQE to join their expanding Bristol team (other office locations will also be considered). This is an exceptional opportunity to work on high-quality, complex real estate litigation matters with a particular focus on telecommunications disputes and the Telecommunications Code. You'll be joining a top tier and top ranked Real Estate Litigation team comprising over 20 dedicated specialists, working with a diverse client base including public bodies, corporate occupiers, investors, landlords, developers, landed estates, and commercial businesses. The Role As a Real Estate Litigation Managing Associate, you will manage your own portfolio of complex real estate and property disputes with a strong emphasis on telecommunications matters and the Telecommunications Code. You will work alongside senior team members on the most complex matters whilst independently managing your own high-value caseload and providing leadership and mentoring to junior team members. This exciting role has arisen due to significant growth driven by client demand. You'll benefit from very high-quality real estate litigation work from the outset, close support from experienced colleagues, and a market-leading remuneration package within a firm that matches individual ambition with firm ambition, providing clear progression pathways to Legal Director and Partner. Your key responsibilities will include: Managing a portfolio of complex and high-value real estate litigation matters with a focus on telecommunications disputes and the Telecommunications Code Leading on complex telecommunications-related disputes including site access, code rights, operator agreements, and regulatory matters Advising public bodies, corporate occupiers, investors, landlords, and developers on complex property disputes Handling high-value disputed break clause cases, rights of light disputes, and breach of covenant claims Leading on complex misrepresentation and breach of contract claims, frustration, and option disputes Managing complex commercial landlord and tenant disputes Representing clients in High Court proceedings, appeals, and alternative dispute resolution Working independently on complex cases whilst collaborating on the most significant matters Building, developing, and managing key client relationships and acting as trusted adviser Leading and mentoring associates, junior lawyers, and trainees Contributing to the strategic development and growth of the real estate litigation practice Leading business development activities, client seminars, and thought leadership initiatives Working collaboratively with colleagues across the national real estate litigation team Staying current with developments in real estate litigation and telecommunications law Delivering exceptional client service with timely and pragmatic solutions About You Essential Requirements: 8+ years' PQE in real estate litigation Qualified Solicitor in England and Wales Proven track record of managing complex and high-value real estate litigation matters independently Strong technical knowledge of real estate litigation and property disputes Extensive experience advising on commercial landlord and tenant disputes Excellent drafting skills for complex court documents, pleadings, and legal submissions Strong client relationship management skills with proven ability to act as trusted adviser Exceptional communication skills, both written and verbal Proven leadership skills with experience supervising and mentoring junior team members Strong organisational skills and ability to manage multiple complex matters simultaneously Commercially focused with strategic and pragmatic approach to problem-solving Commitment to delivering high-quality client service Business development skills with ability to generate and develop client relationships Highly Desirable: Extensive experience working within the telecommunications sector Strong knowledge of the Telecommunications Code and telecommunications disputes Experience advising public bodies on complex property disputes Experience with complex disputed break clause cases and rights of light matters Experience with high-value breach of covenant claims and option disputes Extensive experience in High Court advocacy and alternative dispute resolution Established client relationships and track record of business development Experience contributing to thought leadership and client seminars Key Attributes: Ambitious and driven with clear career progression goals towards Legal Director/Partner Strong leadership skills with ability to inspire and develop others Proactive and self-motivated with entrepreneurial mindset Client-focused with commitment to exceptional service delivery Strategic thinker with commercial acumen Team player who thrives in a collaborative environment Adaptable and able to work on diverse and complex matters Strong attention to detail and accuracy Confident, articulate, and credible with strong presence Passionate about real estate litigation and telecommunications law What's On Offer Our client is committed to recognising and rewarding great work, with rewards and benefits that are among the best in the business. Benefits include: Competitive salary: £80,000 - £100,000 (dependent on experience) Market-leading remuneration package Bonus scheme Clear progression pathway to Legal Director and Partner with leadership support Award-winning firm with national reputation and continued growth Part of a 20+ strong top tier and top ranked national Real Estate Litigation team Work on high-quality, complex real estate litigation matters from the outset Specialist telecommunications work with leading practitioners recognised nationally Leadership role with opportunity to shape and develop the practice Close support and collaboration with experienced colleagues Excellent training and professional development opportunities Employee awards programme recognising excellent work Strong focus on employee wellbeing Inclusive and diverse culture (Gold Investors in People Award, Firm of the Year at UK Diversity Legal Awards) Collaborative team environment where everyone's voice is heard Bristol office or other UK office locations considered Flexible working arrangements available About Our Client Our client is one of the largest full-service law firms in the UK, with over 1,000 colleagues across 13 offices nationwide. Built on solid foundations of integrity, entrepreneurialism, and expertise, the firm has established an award-winning reputation and continues to grow. The Real Estate Litigation team is top tier and top ranked, comprising over 20 dedicated real estate litigation lawyers across the firm's 13 offices. The team acts for a wide range of commercial businesses, institutions, landed estates, and individuals on all real estate and property disputes. The Bristol team is led by a highly ranked lawyer in Chambers & Partners 2025 who is recognised as one of the leading lawyers in the UK for cases involving the Telecommunications Code. The team has a strong retail, development, and public sector practice. The team regularly advises public bodies, corporate occupiers, investors, landlords, and developers on property issues including telecommunications disputes, disputed break clause cases, rights of light, breach of covenant claims, misrepresentation and breach of contract, frustration and option disputes, as well as all types of commercial landlord and tenant issues. The firm is widely recognised for its inclusive attitude and diversity, winning 'Firm of the Year' at the UK Diversity Legal Awards and achieving Gold in the Investors in People Award. The firm's values are smart, bold, and together, with a commitment to making a positive change at every touchpoint for colleagues, clients, and communities. Location This role is ideally based in the firm's Manchester office, but other office locations across the UK will also be considered. All offices are located in accessible city centre locations with excellent transport links and modern, professional working environments. How to Apply If you're a senior real estate litigation lawyer with telecommunications expertise and strong leadership skills, ready to take on a Managing Associate role with clear progression to Legal Director/Partner, we'd love to hear from you. Click apply now or contact or
Senior Consultant, Quantum
Trades Workforce Solutions Manchester, Lancashire
Overview: Our client is a global consulting and advisory firm combining technical, financial, and strategic expertise to support organisations navigating complex, high-stakes construction and engineering matters. Their professionals advise on contentious and non-contentious issues across infrastructure, energy, industrial, and major capital projects worldwide. Within the UK & EMEA region, the Construction & Disputes team continues to strengthen its expert capability, advising on sophisticated infrastructure and engineering disputes across Europe and the Middle East. As part of ongoing expansion, they are seeking a Senior Consultant (Quantum) to join their Manchester based team. Job Description: The work of a Senior Consultant (Quantum) will include providing dispute avoidance, dispute support, and dispute resolution services across a broad range of construction and engineering projects. Deliverables will include the review and analysis of job cost reports, labour records, production quantities, earned value data, project financials, change orders, contracts, correspondence, and other key project documentation. The Senior Consultant will report directly to senior leadership and appointed experts on matters, contributing to detailed quantum analysis and formal reports for litigation, adjudication, and arbitration proceedings. You will also support advisory assignments, assisting clients with commercial strategy, project recovery initiatives, and quantum risk assessment. Job Responsibilities: Preparation of quantum assessments relating to: Loss and expense Prolongation and disruption Variations and change in scope Escalation and cost overruns Review and analysis of project cost data, financial records, and commercial documentation Evaluation of labour, equipment, and material costs Analysis of unabsorbed home office overhead and related financial claims Review and organisation of project documents and evidentiary materials Development of work product including draft memoranda, expert reports, and schedules of quantum Collaboration with delay, technical, and forensic specialists Attendance at client meetings and site visits as required Travel as needed to visit client project sites and offices Qualifications: Bachelor's degree in Quantity Surveying, Construction Management, Commercial Management, Engineering, or related discipline 5-10+ years' experience in the engineering and construction industry, with exposure to commercial management, claims, or quantum consultancy Experience on large infrastructure, energy, or industrial projects preferred Strong analytical, financial, and problem solving skills Experience in dispute environments desirable Advanced Microsoft Office capability required Familiarity with cost management and document management systems advantageous Commercially astute, detail oriented, and comfortable working within high performing teams What Sets This Opportunity Apart: Exposure to recognised testifying experts and complex international disputes Premium mandates across UK, Europe, and the Middle East High performance, collaborative culture Clear progression pathway within a growing UK & EMEA disputes platform Opportunity to contribute to internal methodology development and best practice frameworks Who Are We? Anzurra is a specialist recruitment, executive search, and talent advisory firm focused on Commercial, Contract Management, Claims, Disputes, Legal, and Advisory talent across the global construction, infrastructure, and energy markets. We work as an embedded partner to ambitious organisations, supporting them not only to hire exceptional people, but to build, structure, and scale high performing teams. With offices in London and Copenhagen and an international client base, we provide retained, in house, and flexible recruitment solutions that go far beyond transactional hiring. Our work sits at the intersection of projects, contracts, risk, and people - supporting contractors, consultancies, developers, law firms, and expert practices to secure the specialist talent that protects projects and drives performance.
Apr 07, 2026
Full time
Overview: Our client is a global consulting and advisory firm combining technical, financial, and strategic expertise to support organisations navigating complex, high-stakes construction and engineering matters. Their professionals advise on contentious and non-contentious issues across infrastructure, energy, industrial, and major capital projects worldwide. Within the UK & EMEA region, the Construction & Disputes team continues to strengthen its expert capability, advising on sophisticated infrastructure and engineering disputes across Europe and the Middle East. As part of ongoing expansion, they are seeking a Senior Consultant (Quantum) to join their Manchester based team. Job Description: The work of a Senior Consultant (Quantum) will include providing dispute avoidance, dispute support, and dispute resolution services across a broad range of construction and engineering projects. Deliverables will include the review and analysis of job cost reports, labour records, production quantities, earned value data, project financials, change orders, contracts, correspondence, and other key project documentation. The Senior Consultant will report directly to senior leadership and appointed experts on matters, contributing to detailed quantum analysis and formal reports for litigation, adjudication, and arbitration proceedings. You will also support advisory assignments, assisting clients with commercial strategy, project recovery initiatives, and quantum risk assessment. Job Responsibilities: Preparation of quantum assessments relating to: Loss and expense Prolongation and disruption Variations and change in scope Escalation and cost overruns Review and analysis of project cost data, financial records, and commercial documentation Evaluation of labour, equipment, and material costs Analysis of unabsorbed home office overhead and related financial claims Review and organisation of project documents and evidentiary materials Development of work product including draft memoranda, expert reports, and schedules of quantum Collaboration with delay, technical, and forensic specialists Attendance at client meetings and site visits as required Travel as needed to visit client project sites and offices Qualifications: Bachelor's degree in Quantity Surveying, Construction Management, Commercial Management, Engineering, or related discipline 5-10+ years' experience in the engineering and construction industry, with exposure to commercial management, claims, or quantum consultancy Experience on large infrastructure, energy, or industrial projects preferred Strong analytical, financial, and problem solving skills Experience in dispute environments desirable Advanced Microsoft Office capability required Familiarity with cost management and document management systems advantageous Commercially astute, detail oriented, and comfortable working within high performing teams What Sets This Opportunity Apart: Exposure to recognised testifying experts and complex international disputes Premium mandates across UK, Europe, and the Middle East High performance, collaborative culture Clear progression pathway within a growing UK & EMEA disputes platform Opportunity to contribute to internal methodology development and best practice frameworks Who Are We? Anzurra is a specialist recruitment, executive search, and talent advisory firm focused on Commercial, Contract Management, Claims, Disputes, Legal, and Advisory talent across the global construction, infrastructure, and energy markets. We work as an embedded partner to ambitious organisations, supporting them not only to hire exceptional people, but to build, structure, and scale high performing teams. With offices in London and Copenhagen and an international client base, we provide retained, in house, and flexible recruitment solutions that go far beyond transactional hiring. Our work sits at the intersection of projects, contracts, risk, and people - supporting contractors, consultancies, developers, law firms, and expert practices to secure the specialist talent that protects projects and drives performance.
Senior Project Manager
Advance Training & Recruitment Services
Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apr 06, 2026
Full time
Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Technical Director/Managing Director, Electrical
Trades Workforce Solutions
Overview Our client is a global disputes and investigations leader with a rapidly expanding UK & EMEA Construction practice. To support continued growth, they are seeking a Technical Director / Managing Director (Electrical) to enhance their electrical engineering expert capability. The role prioritises technical authority, client support, and relationship development over pure revenue generation. The culture is entrepreneurial, ambitious, and delivery-focused. The Opportunity You will play a senior role in disputes and investigations involving electrical systems, power distribution, compliance failures, and infrastructure performance issues. This will include: Acting as lead or supporting expert in formal dispute resolution Preparing technical expert reports Investigating electrical design and installation failures Advising clients on liability, regulatory compliance, and remedial strategies Collaborating with multidisciplinary expert teams Elevating the firm's electrical engineering capability within UK & EMEA markets This is a strategic appointment designed to reinforce technical excellence within a growing practice. Your Responsibilities Conduct forensic review of electrical systems and infrastructure Prepare independent expert reports for arbitration and litigation Analyse design, testing, commissioning, and compliance documentation Provide advisory input to legal counsel and institutional clients Mentor junior engineers and technical consultants Contribute to internal technical frameworks and best-practice standards Your Profile Chartered Electrical Engineer (CEng, IET or equivalent) 12-15+ years' experience across complex electrical or infrastructure projects Experience in forensic, expert, or dispute advisory environments desirable Strong understanding of power systems, building services, and regulatory compliance Clear, authoritative communicator Commercially aware and collaborative Who Are We? Anzurra is a specialist recruitment, executive search, and talent advisory firm focused on Commercial, Contract Management, Claims, Disputes, Legal, and Advisory talent across the global construction, infrastructure, and energy markets. We work as an embedded partner to ambitious organisations, supporting them not only to hire exceptional people, but to build, structure, and scale high-performing teams. With offices in London and Copenhagen and an international client base, we provide retained, in-house, and flexible recruitment solutions that go far beyond transactional hiring. Our work sits at the intersection of projects, contracts, risk, and people - supporting contractors, consultancies, developers, law firms, and expert practices to secure the specialist talent that protects projects and drives performance.
Apr 05, 2026
Full time
Overview Our client is a global disputes and investigations leader with a rapidly expanding UK & EMEA Construction practice. To support continued growth, they are seeking a Technical Director / Managing Director (Electrical) to enhance their electrical engineering expert capability. The role prioritises technical authority, client support, and relationship development over pure revenue generation. The culture is entrepreneurial, ambitious, and delivery-focused. The Opportunity You will play a senior role in disputes and investigations involving electrical systems, power distribution, compliance failures, and infrastructure performance issues. This will include: Acting as lead or supporting expert in formal dispute resolution Preparing technical expert reports Investigating electrical design and installation failures Advising clients on liability, regulatory compliance, and remedial strategies Collaborating with multidisciplinary expert teams Elevating the firm's electrical engineering capability within UK & EMEA markets This is a strategic appointment designed to reinforce technical excellence within a growing practice. Your Responsibilities Conduct forensic review of electrical systems and infrastructure Prepare independent expert reports for arbitration and litigation Analyse design, testing, commissioning, and compliance documentation Provide advisory input to legal counsel and institutional clients Mentor junior engineers and technical consultants Contribute to internal technical frameworks and best-practice standards Your Profile Chartered Electrical Engineer (CEng, IET or equivalent) 12-15+ years' experience across complex electrical or infrastructure projects Experience in forensic, expert, or dispute advisory environments desirable Strong understanding of power systems, building services, and regulatory compliance Clear, authoritative communicator Commercially aware and collaborative Who Are We? Anzurra is a specialist recruitment, executive search, and talent advisory firm focused on Commercial, Contract Management, Claims, Disputes, Legal, and Advisory talent across the global construction, infrastructure, and energy markets. We work as an embedded partner to ambitious organisations, supporting them not only to hire exceptional people, but to build, structure, and scale high-performing teams. With offices in London and Copenhagen and an international client base, we provide retained, in-house, and flexible recruitment solutions that go far beyond transactional hiring. Our work sits at the intersection of projects, contracts, risk, and people - supporting contractors, consultancies, developers, law firms, and expert practices to secure the specialist talent that protects projects and drives performance.
HOMES ENGLAND.
Senior Planning and Enabling Manager
HOMES ENGLAND.
Senior Planning and Enabling Manager Application closing date: 23/04/2026 We expect to hold interviews in person on 11th and 12th May at our London office. A bit about the role Working in our Planning and Enabling team covering the south of England, the Senior Planning and Enabling Manager will play a critical role in the project management of residential led/mixed use development schemes. The role will require you to de-risk sites through a range of planning and enabling activities (including Local Plan promotion, masterplanning, obtaining necessary planning consents in a timely manner, negotiating S106 agreements and planning conditions, overseeing infrastructure delivery), while ensuring key objectives related to design, placemaking, sustainability and social value are achieved. You will be joining our large, friendly, experienced and highly skilled team, who are committed to making positive change and supporting how the Agency delivers its overarching Mission. There are a number of ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the Southern Development Team offering. As a Senior Planning and Enabling Manager, you will be responsible for a portfolio of complex development projects. The projects you will be involved with are of varying scale and you will be required to take an innovative and creative approach to resolving complex planning, technical and legal issues. At times, you will also be required to support colleagues in the acquisition and disposal teams to assess and manage planning and development risk, support in the preparation of project delivery strategies, assessing tenders and Reserved Matters applications to ensure compliance with the planning framework and quality standards set for our schemes. This is a rare chance to shape the future of Homes England's housing projects in a fast growing, national organisation with real social purpose. Working positively with key stakeholders and partners, appointing specialist consultants, and working alongside a range of multidisciplinary professionals, you will ensure efficient, consistent and effective resolution of delivery challenges. You will have the opportunity to support the wider sector to tackle the housing and regeneration challenges faced by communities, to enable the delivery of places people are proud to call home. A bit about you You'll be comfortable supporting the Regional Director, Project Directors and Heads on a number of specific planning and deliver issues as well as working with the wide range of Agency teams such as investment, markets, places and partnerships, legal, technical services, risk and commercial) with complex planning and development issues, aiming to help shape, and then deliver, the Annual Business Plan. You will be proficient in project management, town planning and technical delivery matters. You'll also have experience in collaborative working with a range of internal and external stakeholders. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a Southern Development team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. As an experienced development professional, you'll understand how to manage large, multidisciplinary project teams and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. You will ideally have a background in managing complex projects, with experience of identifying and overcoming development constraints with a good awareness of key technical project risks (utilities, contamination, ground conditions, asbestos, ecology etc), and implementation of appropriate mitigation strategies. The applicant will also ideally have experience in the procurement and management of multi-disciplinary teams, with an ability to demonstrate an understanding of forthcoming policy changes and how to effectively manage these through the planning and delivery stages of projects. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home-based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Apr 03, 2026
Full time
Senior Planning and Enabling Manager Application closing date: 23/04/2026 We expect to hold interviews in person on 11th and 12th May at our London office. A bit about the role Working in our Planning and Enabling team covering the south of England, the Senior Planning and Enabling Manager will play a critical role in the project management of residential led/mixed use development schemes. The role will require you to de-risk sites through a range of planning and enabling activities (including Local Plan promotion, masterplanning, obtaining necessary planning consents in a timely manner, negotiating S106 agreements and planning conditions, overseeing infrastructure delivery), while ensuring key objectives related to design, placemaking, sustainability and social value are achieved. You will be joining our large, friendly, experienced and highly skilled team, who are committed to making positive change and supporting how the Agency delivers its overarching Mission. There are a number of ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the Southern Development Team offering. As a Senior Planning and Enabling Manager, you will be responsible for a portfolio of complex development projects. The projects you will be involved with are of varying scale and you will be required to take an innovative and creative approach to resolving complex planning, technical and legal issues. At times, you will also be required to support colleagues in the acquisition and disposal teams to assess and manage planning and development risk, support in the preparation of project delivery strategies, assessing tenders and Reserved Matters applications to ensure compliance with the planning framework and quality standards set for our schemes. This is a rare chance to shape the future of Homes England's housing projects in a fast growing, national organisation with real social purpose. Working positively with key stakeholders and partners, appointing specialist consultants, and working alongside a range of multidisciplinary professionals, you will ensure efficient, consistent and effective resolution of delivery challenges. You will have the opportunity to support the wider sector to tackle the housing and regeneration challenges faced by communities, to enable the delivery of places people are proud to call home. A bit about you You'll be comfortable supporting the Regional Director, Project Directors and Heads on a number of specific planning and deliver issues as well as working with the wide range of Agency teams such as investment, markets, places and partnerships, legal, technical services, risk and commercial) with complex planning and development issues, aiming to help shape, and then deliver, the Annual Business Plan. You will be proficient in project management, town planning and technical delivery matters. You'll also have experience in collaborative working with a range of internal and external stakeholders. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a Southern Development team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. As an experienced development professional, you'll understand how to manage large, multidisciplinary project teams and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. You will ideally have a background in managing complex projects, with experience of identifying and overcoming development constraints with a good awareness of key technical project risks (utilities, contamination, ground conditions, asbestos, ecology etc), and implementation of appropriate mitigation strategies. The applicant will also ideally have experience in the procurement and management of multi-disciplinary teams, with an ability to demonstrate an understanding of forthcoming policy changes and how to effectively manage these through the planning and delivery stages of projects. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home-based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Simpson Judge Ltd
Debt Dispute Resolution Solicitor
Simpson Judge Ltd Nottingham, Nottinghamshire
Senior Litigation Supervisor (CFA & Court-Led Disputes) - Nottingham We are recruiting an experienced Senior Litigation Solicitor or Chartered Legal Executive to lead frontline supervision and drive the progress of Conditional Fee Agreement (CFA) litigation and defended court cases within a specialist dispute resolution team. This is a dual-focus role combining team leadership, technical mentoring, and hands-on case management , supporting a high-volume caseload of defended debt and possession claims. The successful candidate will guide colleagues, remove case barriers, and deliver clear strategic advice to clients, with the aim of resolving matters commercially or representing them at hearing when required. What the Role Involves Leadership & Supervision Overseeing the quality and accuracy of legal drafting produced by solicitors, trainees, and paralegals Providing day-to-day guidance on court processes, compliance, and case progression Acting as the first escalation point for team queries and technical support Supporting workload allocation and identifying capacity or process improvements Ensuring team performance targets are achieved, including financial recovery, billing output, and work-in-progress management Contributing to operational refinements in litigation and arrears-focused legal services Fee-Earning & Case Ownership Managing 50+ active litigation files in formal court process (debt disputes and possession claims) Reviewing case lists monthly to identify barriers, next steps, and billing opportunities Assessing legal issues following receipt of defence, advising on risks, merits, and commercial strategy Handling interim contested applications (e.g., set-aside, enforcement challenges), advising on prospects and cost impact Progressing tenancy and security-linked possession claims, including mortgage-holder engagement where relevant Drafting and quality-checking key litigation documents, including: Statements of case Court applications Evidence and witness statements Counsel briefing instructions Conducting legal research to support robust advice and procedural accuracy Instructing external experts (e.g., counsel, surveyors, advocates) when required Negotiating and concluding settlements where commercially possible Providing clients with monthly updates on progress and projected costs Maintaining precise time recording and file notes using legal CMS platforms Supporting regular billing cycles and cost transparency for all non-fixed fee matters Growth & Profile Building Contributing written content to support team visibility, including blogs, legal insights, and case success updates Attending professional networking and industry events to build relationships and generate new opportunities Supporting business development through educational or promotional legal content Essential Requirements Qualified Solicitor or Chartered Legal Executive Minimum of 5 years PQE Strong background in civil litigation , including defended debt and possession proceedings Experience supervising or mentoring junior legal staff Confident working with case management systems and digital court processes Excellent communication with clients and legal opponents Highly organised, commercially aware, and comfortable managing financial and performance targets Proficient in Microsoft Office Preferred (But Not Essential) Prior exposure to property management disputes, tenancy litigation, service-linked possession claims, or mortgage-holder negotiations Experience with Proclaim or similar legal CMS platforms Benefits & Working Culture Private health and wellbeing support package Birthday leave day in addition to annual holiday allowance Enhanced staff benefits including additional leave and wellbeing initiatives Ongoing professional development and CPD support A collaborative, performance-driven team environment Modern Nottingham-based office with strong progression opportunities If this role sounds of interest to you, please send your CV or get in touch with Steph at Simpson Judge for more information
Apr 03, 2026
Full time
Senior Litigation Supervisor (CFA & Court-Led Disputes) - Nottingham We are recruiting an experienced Senior Litigation Solicitor or Chartered Legal Executive to lead frontline supervision and drive the progress of Conditional Fee Agreement (CFA) litigation and defended court cases within a specialist dispute resolution team. This is a dual-focus role combining team leadership, technical mentoring, and hands-on case management , supporting a high-volume caseload of defended debt and possession claims. The successful candidate will guide colleagues, remove case barriers, and deliver clear strategic advice to clients, with the aim of resolving matters commercially or representing them at hearing when required. What the Role Involves Leadership & Supervision Overseeing the quality and accuracy of legal drafting produced by solicitors, trainees, and paralegals Providing day-to-day guidance on court processes, compliance, and case progression Acting as the first escalation point for team queries and technical support Supporting workload allocation and identifying capacity or process improvements Ensuring team performance targets are achieved, including financial recovery, billing output, and work-in-progress management Contributing to operational refinements in litigation and arrears-focused legal services Fee-Earning & Case Ownership Managing 50+ active litigation files in formal court process (debt disputes and possession claims) Reviewing case lists monthly to identify barriers, next steps, and billing opportunities Assessing legal issues following receipt of defence, advising on risks, merits, and commercial strategy Handling interim contested applications (e.g., set-aside, enforcement challenges), advising on prospects and cost impact Progressing tenancy and security-linked possession claims, including mortgage-holder engagement where relevant Drafting and quality-checking key litigation documents, including: Statements of case Court applications Evidence and witness statements Counsel briefing instructions Conducting legal research to support robust advice and procedural accuracy Instructing external experts (e.g., counsel, surveyors, advocates) when required Negotiating and concluding settlements where commercially possible Providing clients with monthly updates on progress and projected costs Maintaining precise time recording and file notes using legal CMS platforms Supporting regular billing cycles and cost transparency for all non-fixed fee matters Growth & Profile Building Contributing written content to support team visibility, including blogs, legal insights, and case success updates Attending professional networking and industry events to build relationships and generate new opportunities Supporting business development through educational or promotional legal content Essential Requirements Qualified Solicitor or Chartered Legal Executive Minimum of 5 years PQE Strong background in civil litigation , including defended debt and possession proceedings Experience supervising or mentoring junior legal staff Confident working with case management systems and digital court processes Excellent communication with clients and legal opponents Highly organised, commercially aware, and comfortable managing financial and performance targets Proficient in Microsoft Office Preferred (But Not Essential) Prior exposure to property management disputes, tenancy litigation, service-linked possession claims, or mortgage-holder negotiations Experience with Proclaim or similar legal CMS platforms Benefits & Working Culture Private health and wellbeing support package Birthday leave day in addition to annual holiday allowance Enhanced staff benefits including additional leave and wellbeing initiatives Ongoing professional development and CPD support A collaborative, performance-driven team environment Modern Nottingham-based office with strong progression opportunities If this role sounds of interest to you, please send your CV or get in touch with Steph at Simpson Judge for more information
easywebrecruitment.com
Senior Leasehold & Homeownership Officer
easywebrecruitment.com Peterborough, Cambridgeshire
A place to create moments that matter Location: East, Hybrid with travel Salary: £44,736 per annum Contract: Permanent, 35 hours per week, Monday Friday Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they champion their customers, support them, and drive positive change. About the role As a Senior Leasehold & Homeownership Officer, you ll bring specialist knowledge to the team and act as the escalation point for complex or high risk cases. You ll advise on lease interpretation, service charges, income, property management, and ASB, ensuring clear and accurate responses for customers. You ll coach and support colleagues, helping them handle challenging queries confidently. Your expertise will help deliver one seamless service across mixed tenure sites. Part of something bigger You ll support your team while also contributing to a national network of leasehold and homeownership professionals. You ll share best practice, support organisation wide initiatives, and help improve standards across the organisation. Visibility is important in this role you ll spend time on mixed tenure sites, carrying out inspections, engaging with residents, and building strong relationships within the community. Collaboration at the core You ll work closely with Housing and Leasehold teams to ensure customers receive one consistent service. You ll also manage relationships with external managing agents and third party providers, navigating complex issues to achieve positive customer outcomes. Why this role matters This is a chance to shape the customer experience for homeowners and leaseholders, improving clarity, fairness, and service delivery. If you re passionate about homeownership and want a role with influence, visibility, and room to grow, they d love to hear from you. Salary Spot salary: £44,736 per annum. Candidates still developing some skills may start 5 10% below the spot rate, with clear support to progress. This role also includes an essential car user allowance. About you Strong understanding of leasehold & homeownership legislation Experience supervising or coaching others Ability to deliver empathetic, customer focused service Understanding of service charges, income collection, and dispute resolution Able to prioritise and manage a busy workload Confident handling complex or technical queries Relevant qualification (CIH Level 4/IRPM/RICS) or willingness to work towards it Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) will apply. Interviews Stage 1 A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2 A Place to Show Your Strengths Role related presentation and behavioural/scenario based interview with a Congruity Questionnaire completed beforehand Planned date: 17th April at their Peterborough office They aim to make the process clear, supportive, and valuable ensuring you feel informed and confident throughout. A place to build a future They re ambitious and want people who want to grow with them. You ll have opportunities to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. What you can look forward to: 28 days holiday plus bank holidays, birthday leave, and the option to buy more Cash health plan, Health MOTs, online GP, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and discounts platform Defined Contribution or Defined Benefit pension schemes and life assurance Enhanced parental leave and flexible working options Leadership Academy, apprenticeships, and management development This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do. They re committed to inclusion They value diversity and aim to create a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments, just let us know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference, apply now. Recruitment agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
Apr 03, 2026
Full time
A place to create moments that matter Location: East, Hybrid with travel Salary: £44,736 per annum Contract: Permanent, 35 hours per week, Monday Friday Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they champion their customers, support them, and drive positive change. About the role As a Senior Leasehold & Homeownership Officer, you ll bring specialist knowledge to the team and act as the escalation point for complex or high risk cases. You ll advise on lease interpretation, service charges, income, property management, and ASB, ensuring clear and accurate responses for customers. You ll coach and support colleagues, helping them handle challenging queries confidently. Your expertise will help deliver one seamless service across mixed tenure sites. Part of something bigger You ll support your team while also contributing to a national network of leasehold and homeownership professionals. You ll share best practice, support organisation wide initiatives, and help improve standards across the organisation. Visibility is important in this role you ll spend time on mixed tenure sites, carrying out inspections, engaging with residents, and building strong relationships within the community. Collaboration at the core You ll work closely with Housing and Leasehold teams to ensure customers receive one consistent service. You ll also manage relationships with external managing agents and third party providers, navigating complex issues to achieve positive customer outcomes. Why this role matters This is a chance to shape the customer experience for homeowners and leaseholders, improving clarity, fairness, and service delivery. If you re passionate about homeownership and want a role with influence, visibility, and room to grow, they d love to hear from you. Salary Spot salary: £44,736 per annum. Candidates still developing some skills may start 5 10% below the spot rate, with clear support to progress. This role also includes an essential car user allowance. About you Strong understanding of leasehold & homeownership legislation Experience supervising or coaching others Ability to deliver empathetic, customer focused service Understanding of service charges, income collection, and dispute resolution Able to prioritise and manage a busy workload Confident handling complex or technical queries Relevant qualification (CIH Level 4/IRPM/RICS) or willingness to work towards it Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) will apply. Interviews Stage 1 A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2 A Place to Show Your Strengths Role related presentation and behavioural/scenario based interview with a Congruity Questionnaire completed beforehand Planned date: 17th April at their Peterborough office They aim to make the process clear, supportive, and valuable ensuring you feel informed and confident throughout. A place to build a future They re ambitious and want people who want to grow with them. You ll have opportunities to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. What you can look forward to: 28 days holiday plus bank holidays, birthday leave, and the option to buy more Cash health plan, Health MOTs, online GP, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and discounts platform Defined Contribution or Defined Benefit pension schemes and life assurance Enhanced parental leave and flexible working options Leadership Academy, apprenticeships, and management development This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do. They re committed to inclusion They value diversity and aim to create a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments, just let us know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference, apply now. Recruitment agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
Hays Specialist Recruitment Limited
Solicitor - Housing Management
Hays Specialist Recruitment Limited Cardiff, South Glamorgan
Your new firm Our client is a leading UK law firm with a nationally recognised reputation for high-quality litigation and housing management work. The Dispute Resolution department is consistently ranked Tier 1 by Chambers & Partners and Legal 500, acting for a broad range of registered social landlords and local authorities across Wales and England. Your new role This is a great opportunity for a qualified lawyer to join a well-regarded team within the housing sector. You will work alongside senior colleagues and subject-matter specialists, supporting a broad mix of contentious and advisory matters.The role will involve assisting with a range of issues relating to housing management, as well as providing guidance on emerging developments within the field. Your work may include preparing legal documentation, attending hearings, carrying out advocacy, negotiating with other parties, advising clients, and offering support to junior team members. As you progress, you'll take on greater responsibility and contribute to the continued development of the team. What you'll need to succeed You will be a qualified Solicitor or Barrister with a genuine interest in litigation and advocacy. Any previous disputes, criminal litigation or personal injury experience will be considered, with the team open to candidates looking to develop their expertise in a niche, specialist area. You will demonstrate strong organisational abilities, outstanding client care skills, and confidence in managing tight deadlines. As the team works closely with its clients, you'll need to be personable, proactive, and committed to delivering a high-quality service. A willingness to develop specialist technical knowledge and contribute to a supportive, innovative and ambitious department will be key. What you'll get in return You will be joining a progressive firm with a strong commitment to staff wellbeing, community engagement and ongoing professional development. The role offers meaningful opportunities for career growth, flexible working options, and access to engaging, high-quality work within a supportive and well-resourced team. The firm provides a comprehensive range of employee benefits designed to support work-life balance, personal wellbeing and professional progression. What you need to do now If you are interested in this opportunity or would like to discuss the role in more detail, please get in touch for a confidential conversation. If this role isn't quite right but you are considering new opportunities within litigation or housing management, we would still be happy to hear from you. We anticipate that a lawyer at any PQE level with litigation experience could be well suited to this position, but we welcome applications from candidates outside this range who can demonstrate the required skills and potential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 03, 2026
Full time
Your new firm Our client is a leading UK law firm with a nationally recognised reputation for high-quality litigation and housing management work. The Dispute Resolution department is consistently ranked Tier 1 by Chambers & Partners and Legal 500, acting for a broad range of registered social landlords and local authorities across Wales and England. Your new role This is a great opportunity for a qualified lawyer to join a well-regarded team within the housing sector. You will work alongside senior colleagues and subject-matter specialists, supporting a broad mix of contentious and advisory matters.The role will involve assisting with a range of issues relating to housing management, as well as providing guidance on emerging developments within the field. Your work may include preparing legal documentation, attending hearings, carrying out advocacy, negotiating with other parties, advising clients, and offering support to junior team members. As you progress, you'll take on greater responsibility and contribute to the continued development of the team. What you'll need to succeed You will be a qualified Solicitor or Barrister with a genuine interest in litigation and advocacy. Any previous disputes, criminal litigation or personal injury experience will be considered, with the team open to candidates looking to develop their expertise in a niche, specialist area. You will demonstrate strong organisational abilities, outstanding client care skills, and confidence in managing tight deadlines. As the team works closely with its clients, you'll need to be personable, proactive, and committed to delivering a high-quality service. A willingness to develop specialist technical knowledge and contribute to a supportive, innovative and ambitious department will be key. What you'll get in return You will be joining a progressive firm with a strong commitment to staff wellbeing, community engagement and ongoing professional development. The role offers meaningful opportunities for career growth, flexible working options, and access to engaging, high-quality work within a supportive and well-resourced team. The firm provides a comprehensive range of employee benefits designed to support work-life balance, personal wellbeing and professional progression. What you need to do now If you are interested in this opportunity or would like to discuss the role in more detail, please get in touch for a confidential conversation. If this role isn't quite right but you are considering new opportunities within litigation or housing management, we would still be happy to hear from you. We anticipate that a lawyer at any PQE level with litigation experience could be well suited to this position, but we welcome applications from candidates outside this range who can demonstrate the required skills and potential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Health & Safety Advisor
ASR Group
ASR Group is the world's largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company's brand portfolio includes the leading brands Domino , C&H , Redpath , Tate & Lyle , Lyle's and Sidul . POSITION SCOPE The Health & Safety Representatives are important members of the Refinery's compliance team providing support to Plant Operations. They work closely with the EHS Site Leadership and the Corporate team on all Health and Safety, Environmental and Compliance matters. They assist the implementation and evaluation of critical EHS processes, programs, and procedures to achieve goals, objectives, and continuous improvement related to compliance as well as injury reduction. They are also responsible for ensuring that compliance issues are appropriately reported to regulators and within the organization. ROLES & RESPONSIBILITIES Monitor and maintain compliance with UK and European EHS legislation, approved codes of practice, guidance and standards, as required. Provide environmental, health & safety and fire precautions advice to employees, contractors and visitors based on current legislation, approved codes of practice, guidance and specialist systems knowledge. Provide relevant content and subject matter expertise to support: Required EHS training; Increased EHS program visibility and awareness across site; Effective implementation of EHS programs; The prevention of accidents, incidents and non-conformances. Understand the site environmental permits and environmental regulations, becoming a subject matter expert. Ensure fire risk assessments are completed, regularly reviewed and updated for all occupied buildings. Issue and approve safety permits, e.g. confined space, hot work etc., as a deputy to the Safety Manager when required. Consult with and report to external bodies e.g. EA, HSE, LFEPA, insurers, etc. and corporate auditors for all purposes including specialist advice, RIDDOR reporting, fire and accident investigation and support site inspection and auditing activities. Support plant safety and environmental performance goals. Work in a team environment where responsibilities for injury/illness prevention, compliance assurance, safety auditing, incident investigation, and employee training are incumbent on both the leadership team and the individual. Work with the management team and employees to instill a genuine culture of safety and environmental awareness and responsibility across the organization. Assist with employee engagement efforts including oversight of EHS committees and the behavioral auditing process. Serve as an active member of the Corporate EHS Network. Occasionally travel to other sites as a member of an assessment team or to serve as a subject matter expert regarding resolution of a particular issue. Assist with injury claims management and the site return to work program. Continuously seek to improve EHS standards / performance through regular auditing of site operations and project activities, monitoring performance and recognising deficiencies and recommend or undertake remedial actions. Liaise, with assistance and direction, with regulators, consultants, and contractors as required Gather data for compliance and performance monitoring over longer periods to meet quarterly and annual reporting needs REQUIRED COMPETENCIES Knowledge of UK and European health, safety and fire legislation, approved codes of practice, guidance and local regulations as well as relevant consensus standards. Knowledge of UK / EU environmental legislation and regulation, and ability to administer these to industrial operations. Incident Investigation and Root Cause Analysis education or experience. Strong organization skills, including attention to detail, ability to multi-task, and prioritize projects. Interpersonal skills with the ability to resolve conflict and reach agreement with others. Excellent written and verbal communication skills with all stakeholders and audiences. Ability to analyze data, draw conclusions, and make recommendations. Demonstrated ability to prioritise and balance short and long term issues Knowledge of Behavioral Safety Auditing techniques preferred. DESIRED WORK EXPERIENCES Previous HS advisory experience in an industrial operations setting. ESSENTIAL EDUCATION REQUIREMENTS NEBOSH or equivalent. Educated to degree standard with qualification in Engineering or Science or other relevant discipline preferable. At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company. Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services. Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment. Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.
Apr 02, 2026
Full time
ASR Group is the world's largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company's brand portfolio includes the leading brands Domino , C&H , Redpath , Tate & Lyle , Lyle's and Sidul . POSITION SCOPE The Health & Safety Representatives are important members of the Refinery's compliance team providing support to Plant Operations. They work closely with the EHS Site Leadership and the Corporate team on all Health and Safety, Environmental and Compliance matters. They assist the implementation and evaluation of critical EHS processes, programs, and procedures to achieve goals, objectives, and continuous improvement related to compliance as well as injury reduction. They are also responsible for ensuring that compliance issues are appropriately reported to regulators and within the organization. ROLES & RESPONSIBILITIES Monitor and maintain compliance with UK and European EHS legislation, approved codes of practice, guidance and standards, as required. Provide environmental, health & safety and fire precautions advice to employees, contractors and visitors based on current legislation, approved codes of practice, guidance and specialist systems knowledge. Provide relevant content and subject matter expertise to support: Required EHS training; Increased EHS program visibility and awareness across site; Effective implementation of EHS programs; The prevention of accidents, incidents and non-conformances. Understand the site environmental permits and environmental regulations, becoming a subject matter expert. Ensure fire risk assessments are completed, regularly reviewed and updated for all occupied buildings. Issue and approve safety permits, e.g. confined space, hot work etc., as a deputy to the Safety Manager when required. Consult with and report to external bodies e.g. EA, HSE, LFEPA, insurers, etc. and corporate auditors for all purposes including specialist advice, RIDDOR reporting, fire and accident investigation and support site inspection and auditing activities. Support plant safety and environmental performance goals. Work in a team environment where responsibilities for injury/illness prevention, compliance assurance, safety auditing, incident investigation, and employee training are incumbent on both the leadership team and the individual. Work with the management team and employees to instill a genuine culture of safety and environmental awareness and responsibility across the organization. Assist with employee engagement efforts including oversight of EHS committees and the behavioral auditing process. Serve as an active member of the Corporate EHS Network. Occasionally travel to other sites as a member of an assessment team or to serve as a subject matter expert regarding resolution of a particular issue. Assist with injury claims management and the site return to work program. Continuously seek to improve EHS standards / performance through regular auditing of site operations and project activities, monitoring performance and recognising deficiencies and recommend or undertake remedial actions. Liaise, with assistance and direction, with regulators, consultants, and contractors as required Gather data for compliance and performance monitoring over longer periods to meet quarterly and annual reporting needs REQUIRED COMPETENCIES Knowledge of UK and European health, safety and fire legislation, approved codes of practice, guidance and local regulations as well as relevant consensus standards. Knowledge of UK / EU environmental legislation and regulation, and ability to administer these to industrial operations. Incident Investigation and Root Cause Analysis education or experience. Strong organization skills, including attention to detail, ability to multi-task, and prioritize projects. Interpersonal skills with the ability to resolve conflict and reach agreement with others. Excellent written and verbal communication skills with all stakeholders and audiences. Ability to analyze data, draw conclusions, and make recommendations. Demonstrated ability to prioritise and balance short and long term issues Knowledge of Behavioral Safety Auditing techniques preferred. DESIRED WORK EXPERIENCES Previous HS advisory experience in an industrial operations setting. ESSENTIAL EDUCATION REQUIREMENTS NEBOSH or equivalent. Educated to degree standard with qualification in Engineering or Science or other relevant discipline preferable. At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company. Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services. Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment. Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.
Positive Employment
Business Analyst (ERP Systems)
Positive Employment
Positive Employment is currently recruiting for a Business Analyst (ERP Systems) or our client a government organisation in Staffordshire, England. The successful post holder will support the business readiness activity for the ERP programme through process mapping activity (as is), business requirement identification, future state process mapping, delivery support and quality assuring processes against the identified requirements. Experience in PRP Projects is essential This role is a temporary contract initially for 3-6 months with the possibility to extend. Duties and Responsibilities Identify opportunities for process improvements in the new ERP solution, mapping the requirements and supporting the successful implementation delivery of these outcomes. Developing and delivering business processes, and technical specifications that support policies and procedures in line with legislative and service requirements. Providing system advice and guidance to end users across service areas, including investigation, problem resolution and all aspects of training on the ERP system. Communicate, engage and support the change champions, including coordination and chairing at meetings/forums, acting as a central point to identify improvement and resolve ongoing user issues. Coordinate and undertake system design as part of the ERP implementation Programme Team. Manage process delivery timelines, ensuring timely delivery without compromising quality. Leading and providing specialist advice to Subject Matter Experts on ERP functionality and its impact on a diverse range of business management issues across a range of service areas. Maintain documentation procedures to ensure that services are fully understood, and sustainable, ensuring that any changes made through the implementation programme are reflected. Ensure that all those involved in the training of the new ERP solution are set up correctly and that training is coordinated to ensure the programme meets its outcomes. To undertake any other duties required within the ERP Programme, which are commensurate with the grading of the post. Personal Requirements Effective IT Skills Working Hours 37hrs / Monday - Friday Pay £350 - £450 per day Please note this role is within the scope of IR35.
Apr 02, 2026
Full time
Positive Employment is currently recruiting for a Business Analyst (ERP Systems) or our client a government organisation in Staffordshire, England. The successful post holder will support the business readiness activity for the ERP programme through process mapping activity (as is), business requirement identification, future state process mapping, delivery support and quality assuring processes against the identified requirements. Experience in PRP Projects is essential This role is a temporary contract initially for 3-6 months with the possibility to extend. Duties and Responsibilities Identify opportunities for process improvements in the new ERP solution, mapping the requirements and supporting the successful implementation delivery of these outcomes. Developing and delivering business processes, and technical specifications that support policies and procedures in line with legislative and service requirements. Providing system advice and guidance to end users across service areas, including investigation, problem resolution and all aspects of training on the ERP system. Communicate, engage and support the change champions, including coordination and chairing at meetings/forums, acting as a central point to identify improvement and resolve ongoing user issues. Coordinate and undertake system design as part of the ERP implementation Programme Team. Manage process delivery timelines, ensuring timely delivery without compromising quality. Leading and providing specialist advice to Subject Matter Experts on ERP functionality and its impact on a diverse range of business management issues across a range of service areas. Maintain documentation procedures to ensure that services are fully understood, and sustainable, ensuring that any changes made through the implementation programme are reflected. Ensure that all those involved in the training of the new ERP solution are set up correctly and that training is coordinated to ensure the programme meets its outcomes. To undertake any other duties required within the ERP Programme, which are commensurate with the grading of the post. Personal Requirements Effective IT Skills Working Hours 37hrs / Monday - Friday Pay £350 - £450 per day Please note this role is within the scope of IR35.
Keoghs LLP
Specialist NDA Intermediate Track File Handler
Keoghs LLP Bolton, Lancashire
Are you ready to take your litigation skills to the next level? Join our team as a Specialist Intermediate Track File Handler and make an impact in a challenging, rewarding role. As a Specialist Handler you will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients as well as the MIB, valued from £25,000 to £100,000. The successful candidate will work in a small team dedicated to dealing with cases involving indemnity issues, on behalf of the MIB and other UK's largest insurers and will report directly to the Team Leader in respect of day-to-day tasks. The team handle cases valued from £0-£150,000 in value. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge as well as their understanding of the litigation process and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. The successful candidate should therefore be able to recognise cases with a technical bias, e.g. whether the MIB is the correct party to pursue (having an understanding of the Uninsured Drivers and Untraced Drivers Agreement) or whether an Insurer is a contractual Insurer, RTA Insurer, or Article 75 Insurer, and what actions are required if the policyholder is a Claimant and there is a counterclaim be pursued. They should also be able to handle claims valued in excess of £25,000 and be familiar with the Part 7 litigation process, and capable of identifying large loss triggers. Key Responsibilities Reviewing files, noting and abiding by Client Guidelines Knowledge of Part 7 litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Comply with SLA requirement and critical dates Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines, including cost budgeting, instruction of own experts etc Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Attend Conferences with Counsel & experts/clients Ensuring relevant tasks are delegated to the paralegals Accurately recording time and management information Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulations Skills, Knowledge and Expertise Minimum of 24 months experience of handling litigated claims, including Part 7 claims Minimum of 12 months experience of handling cases valued in excess of £25,000 Sound and practical experience of handling Intermediate/Multi Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Have an understanding of indemnity and/or the MIB would be beneficial Reporting to, liaising with and meeting clients with a high level of professionalism Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions Preparing instructions to counsel and experts and attending and advising in conference Conducting research and keeping up to date with legal and industry practices A high level of accuracy and attention to detail The ability to meet deadlines and work efficiently by managing time in a fast-paced environment A Professional manner with the ability to build relationship internally and externally Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Follow work processes and keep to Strategy Ability to make decisions Assertive and confident to managing expectations Strong written and verbal communication skills Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless Working Hours 35 hours per week. Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. The team currently enjoys hybrid working, being in the office 1 day per week. Primary location for this role is Bolton, Parklands Office. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 01, 2026
Full time
Are you ready to take your litigation skills to the next level? Join our team as a Specialist Intermediate Track File Handler and make an impact in a challenging, rewarding role. As a Specialist Handler you will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients as well as the MIB, valued from £25,000 to £100,000. The successful candidate will work in a small team dedicated to dealing with cases involving indemnity issues, on behalf of the MIB and other UK's largest insurers and will report directly to the Team Leader in respect of day-to-day tasks. The team handle cases valued from £0-£150,000 in value. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge as well as their understanding of the litigation process and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. The successful candidate should therefore be able to recognise cases with a technical bias, e.g. whether the MIB is the correct party to pursue (having an understanding of the Uninsured Drivers and Untraced Drivers Agreement) or whether an Insurer is a contractual Insurer, RTA Insurer, or Article 75 Insurer, and what actions are required if the policyholder is a Claimant and there is a counterclaim be pursued. They should also be able to handle claims valued in excess of £25,000 and be familiar with the Part 7 litigation process, and capable of identifying large loss triggers. Key Responsibilities Reviewing files, noting and abiding by Client Guidelines Knowledge of Part 7 litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Comply with SLA requirement and critical dates Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines, including cost budgeting, instruction of own experts etc Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Attend Conferences with Counsel & experts/clients Ensuring relevant tasks are delegated to the paralegals Accurately recording time and management information Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulations Skills, Knowledge and Expertise Minimum of 24 months experience of handling litigated claims, including Part 7 claims Minimum of 12 months experience of handling cases valued in excess of £25,000 Sound and practical experience of handling Intermediate/Multi Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Have an understanding of indemnity and/or the MIB would be beneficial Reporting to, liaising with and meeting clients with a high level of professionalism Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions Preparing instructions to counsel and experts and attending and advising in conference Conducting research and keeping up to date with legal and industry practices A high level of accuracy and attention to detail The ability to meet deadlines and work efficiently by managing time in a fast-paced environment A Professional manner with the ability to build relationship internally and externally Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Follow work processes and keep to Strategy Ability to make decisions Assertive and confident to managing expectations Strong written and verbal communication skills Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless Working Hours 35 hours per week. Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. The team currently enjoys hybrid working, being in the office 1 day per week. Primary location for this role is Bolton, Parklands Office. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP
Associate - Large Loss/Catastrophic Injury Claims
Keoghs LLP Glasgow, Lanarkshire
Keoghs Scotland is growing! Step into a high-impact Associate role within our renowned Complex Injury Claims Team, where you'll handle large loss cases and collaborate with lead lawyers on some of the most challenging and rewarding claims in the industry. You'll also manage your own portfolio of files, gaining exposure to intricate issues of indemnity, liability, and complex medical evidence. This position offers the chance to work closely with senior claims handlers from long-standing insurer clients, building trusted relationships and delivering strategic, high-quality legal advice. You'll also play a key role in supporting initiatives that elevate Keoghs' profile across the legal sector. If you thrive on precision, complexity, and client engagement, this is your opportunity to make a meaningful impact. Key Responsibilities As part of our specialist team, you'll manage complex injury claims from initial instruction to resolution, addressing liability, quantum, and indemnity issues throughout. Key responsibilities include: Handling a caseload of high-value and catastrophic injury claims, including those exceeding £1m Supporting lead lawyers and advising insurer clients on all aspects of claim strategy Drafting pleadings and technical advice, and analysing extensive evidence Building strong relationships with clients and opposing solicitors to drive successful outcomes Attending site visits, client meetings, mediations, and joint settlement meetings Collaborating with counsel and experts, and meeting performance targets Managing up to 45 large loss files, with scope to delegate and mentor junior team members Maintaining accurate case management data Working hours 35 hours per weekMonday - Friday 9am - 5.00pm with 1 unpaid hour for lunchOne day a week in the Glasgow office Skills, Knowledge & Expertise Qualified solicitor with relevant legal experience, ideally in high-value multi-track cases Strong advocacy, analytical, and decision-making skills Excellent communication, client care, and interpersonal abilities Solid understanding of case law, litigation processes, and insurance principles Able to manage workloads, meet deadlines, and perform under pressure Proactive, adaptable, and confident in taking initiative and mentoring others Team-oriented with attention to detail Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 01, 2026
Full time
Keoghs Scotland is growing! Step into a high-impact Associate role within our renowned Complex Injury Claims Team, where you'll handle large loss cases and collaborate with lead lawyers on some of the most challenging and rewarding claims in the industry. You'll also manage your own portfolio of files, gaining exposure to intricate issues of indemnity, liability, and complex medical evidence. This position offers the chance to work closely with senior claims handlers from long-standing insurer clients, building trusted relationships and delivering strategic, high-quality legal advice. You'll also play a key role in supporting initiatives that elevate Keoghs' profile across the legal sector. If you thrive on precision, complexity, and client engagement, this is your opportunity to make a meaningful impact. Key Responsibilities As part of our specialist team, you'll manage complex injury claims from initial instruction to resolution, addressing liability, quantum, and indemnity issues throughout. Key responsibilities include: Handling a caseload of high-value and catastrophic injury claims, including those exceeding £1m Supporting lead lawyers and advising insurer clients on all aspects of claim strategy Drafting pleadings and technical advice, and analysing extensive evidence Building strong relationships with clients and opposing solicitors to drive successful outcomes Attending site visits, client meetings, mediations, and joint settlement meetings Collaborating with counsel and experts, and meeting performance targets Managing up to 45 large loss files, with scope to delegate and mentor junior team members Maintaining accurate case management data Working hours 35 hours per weekMonday - Friday 9am - 5.00pm with 1 unpaid hour for lunchOne day a week in the Glasgow office Skills, Knowledge & Expertise Qualified solicitor with relevant legal experience, ideally in high-value multi-track cases Strong advocacy, analytical, and decision-making skills Excellent communication, client care, and interpersonal abilities Solid understanding of case law, litigation processes, and insurance principles Able to manage workloads, meet deadlines, and perform under pressure Proactive, adaptable, and confident in taking initiative and mentoring others Team-oriented with attention to detail Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Birketts LLP
Solicitor/Associate
Birketts LLP Bristol, Somerset
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join Our Family team is a highly successful and entrepreneurial team at an exciting time of growth. We are proud to have one of the most respected and dedicated family law teams in the country, comprising 8 partners and 26 fee earners, including mediators, financial/children arbitrators, and 6 One Couple One Lawyer practitioners. We operate as a single, collaborative team across all locations, and are known for our innovative, supportive, and inclusive culture. In recognition of this, we were named LexisNexis Best Family Workplace of the Year 2024. This is a rare opportunity to join Birketts' growing Family Team in Bristol at a pivotal moment in our expansion. You will work directly with leading lawyers who are nationally and internationally recognised in their fields, gaining hands-on experience from day one. You will have the opportunity to work closely with Will MacFarlane, formerly of Withers and Kingsley Napley, a Spears recommended practitioner with a significant international practice. Will's work spans high-net-worth and ultra-high-net-worth cases, complex cross-border issues, and sophisticated financial matters, offering exceptional exposure for a developing lawyer. You will also work alongside Sarah Dodds, a specialist in children matters and our lead lawyer for all issues relating to modern families, including international surrogacy, adoption, and fertility law. Sarah heads one of the most progressive and rapidly developing areas of our practice, providing a unique opportunity to build expertise in a field that is reshaping the future of family law. In addition, the Bristol office will shortly welcome a new partner joining at the end of April, bringing further depth, experience and energy to the team as we continue our ambitious growth strategy in the South West. Together, this creates an incredibly exciting role for a junior solicitor who has the work ethic, drive and tenacity to be part of a forward-thinking, collaborative and high-performing Family Team. You will be supported to develop your technical skills, client confidence and professional profile, with genuine opportunities for progression within a leading UK firm. The work you will be doing Key responsibilities will include: Managing your own caseload with appropriate delegation to trainees and paralegals. Supporting the Team Head and senior team members on complex and high-value matters. Delivering outstanding client service, including direct client engagement and expectation management. Monitoring and managing budgets and fees effectively. Contributing to business development initiatives and helping to grow the team's profile and client base. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for The ideal candidate will possess a strong technical understanding of family law, coupled with the ability to think commercially and analytically. They will be adept at delivering accurate, practical, and tailored advice to both corporate clients and high-net-worth individuals and be open to occasional travel to London for conferences, hearings and meetings. They will have a genuine interest in business development, along with the initiative to contribute to the team's growth, is highly valued. NQ to 4 PQE gained within a strong regional, national or city firm with experience in some or all the following: Divorce Financial cases including court proceedings Nuptial agreements and cohabitation agreements Child arrangements cases including court proceedings; International cases (languages not essential but helpful, particularly French) Modern families (surrogacy, adoption, fertility law); Alternative dispute resolution experience if possible but not essential We are committed to professional development and encourage regular, open dialogue between team members and supervisors to support career aspirations. Every team member is also paired with a 'buddy' to help monitor work allocation and provide day-to-day support. This is an outstanding opportunity for an ambitious family lawyer to join a thriving team within a growing firm that enjoys an excellent reputation and offers genuine long-term career prospects. Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As a Solicitor, we typically expect candidates to have between 0-3 years PQE. As an Associate, we typically expect candidates to have between 3-6 years PQE. Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits. Hybrid Working We welcome applications from people looking for flexible and agile roles, we are happy to explore your preferred working patterns as part of your application. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award - 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% emp
Apr 01, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join Our Family team is a highly successful and entrepreneurial team at an exciting time of growth. We are proud to have one of the most respected and dedicated family law teams in the country, comprising 8 partners and 26 fee earners, including mediators, financial/children arbitrators, and 6 One Couple One Lawyer practitioners. We operate as a single, collaborative team across all locations, and are known for our innovative, supportive, and inclusive culture. In recognition of this, we were named LexisNexis Best Family Workplace of the Year 2024. This is a rare opportunity to join Birketts' growing Family Team in Bristol at a pivotal moment in our expansion. You will work directly with leading lawyers who are nationally and internationally recognised in their fields, gaining hands-on experience from day one. You will have the opportunity to work closely with Will MacFarlane, formerly of Withers and Kingsley Napley, a Spears recommended practitioner with a significant international practice. Will's work spans high-net-worth and ultra-high-net-worth cases, complex cross-border issues, and sophisticated financial matters, offering exceptional exposure for a developing lawyer. You will also work alongside Sarah Dodds, a specialist in children matters and our lead lawyer for all issues relating to modern families, including international surrogacy, adoption, and fertility law. Sarah heads one of the most progressive and rapidly developing areas of our practice, providing a unique opportunity to build expertise in a field that is reshaping the future of family law. In addition, the Bristol office will shortly welcome a new partner joining at the end of April, bringing further depth, experience and energy to the team as we continue our ambitious growth strategy in the South West. Together, this creates an incredibly exciting role for a junior solicitor who has the work ethic, drive and tenacity to be part of a forward-thinking, collaborative and high-performing Family Team. You will be supported to develop your technical skills, client confidence and professional profile, with genuine opportunities for progression within a leading UK firm. The work you will be doing Key responsibilities will include: Managing your own caseload with appropriate delegation to trainees and paralegals. Supporting the Team Head and senior team members on complex and high-value matters. Delivering outstanding client service, including direct client engagement and expectation management. Monitoring and managing budgets and fees effectively. Contributing to business development initiatives and helping to grow the team's profile and client base. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for The ideal candidate will possess a strong technical understanding of family law, coupled with the ability to think commercially and analytically. They will be adept at delivering accurate, practical, and tailored advice to both corporate clients and high-net-worth individuals and be open to occasional travel to London for conferences, hearings and meetings. They will have a genuine interest in business development, along with the initiative to contribute to the team's growth, is highly valued. NQ to 4 PQE gained within a strong regional, national or city firm with experience in some or all the following: Divorce Financial cases including court proceedings Nuptial agreements and cohabitation agreements Child arrangements cases including court proceedings; International cases (languages not essential but helpful, particularly French) Modern families (surrogacy, adoption, fertility law); Alternative dispute resolution experience if possible but not essential We are committed to professional development and encourage regular, open dialogue between team members and supervisors to support career aspirations. Every team member is also paired with a 'buddy' to help monitor work allocation and provide day-to-day support. This is an outstanding opportunity for an ambitious family lawyer to join a thriving team within a growing firm that enjoys an excellent reputation and offers genuine long-term career prospects. Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As a Solicitor, we typically expect candidates to have between 0-3 years PQE. As an Associate, we typically expect candidates to have between 3-6 years PQE. Any information provided in relation to PQE should be used for guidance only and will not be determinative in the recruitment decision. Applicants will be considered on their individual merits. Hybrid Working We welcome applications from people looking for flexible and agile roles, we are happy to explore your preferred working patterns as part of your application. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award - 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% emp

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