The FA is looking for a proactive and collaborative Data Protection Manager, to utilise their subject matter expertise to provide data protection support to the FA Group on all data protection issues. Please provide a covering letter with your application, clearly outlining your interest in the role and how you meet the criteria. What will you be doing? Privacy Program & Strategy: Assist in the development, implementation, and maintenance of The FA's privacy program, ensuring alignment with business objectives and regulatory requirements (e.g., UK GDPR, DPA18, PECR) Policy & Procedure Development: Draft, update, and enforce privacy policies, procedures, and guidelines across The FA. Ensure all business and data management processes reflect privacy requirements and comply with laws and regulations. Compliance Monitoring & Risk Management: Conduct regular privacy risk assessments and gap analyses to identify and mitigate risks. Oversee incident response for privacy breaches, including investigation, documentation, and reporting. Data Subject Rights & Operations: Manage data subject requests (including DSARs), ensuring timely and compliant responses. Maintain records of processing activities (ROPAs) and data maps. Oversee and manage The FA's data protection inbox, ensuring efficient triage, coordination, and resolution of data protection enquiries, incidents, and requests in line with organisational policies and regulatory requirements. Training & Awareness: Plan and deliver privacy training programs and awareness campaigns for staff. Foster a culture of privacy by design and default throughout the organization. Continuous Improvement: Monitor changes in privacy laws and best practices, updating internal processes accordingly. Lead initiatives to improve privacy maturity and operational efficiency. Execute additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Excellent knowledge of data protection and privacy law , particularly the UK GDPR, Data Protection Act 2018, and PECR. Strong understanding of data subject rights and the ability to manage requests (e.g. DSARs, erasure, restriction). Strong analytical and problem-solving skills , with the ability to interpret and apply data protection principles to real-world scenarios. Excellent written and verbal communication skills , including the ability to explain complex data protection issues clearly to non-specialist audiences. Good organisational skills , with the ability to manage multiple tasks, prioritise effectively, and maintain attention to detail. Proactive and collaborative working style , able to build relationships with internal stakeholders across departments. Discretion and sound judgment when handling sensitive or confidential information. Competence in using Microsoft 365 and data management tools to support record-keeping and reporting. Willingness to learn and develop subject matter expertise in data protection and information governance practices. Beneficial to have: Experience working within a sports organisation, membership body, or charity , particularly where safeguarding or disciplinary processes are key functions. Familiarity with data protection impact assessments (DPIAs) and records of processing activities (RoPAs) . Experience using OneTrust Experience supporting or responding to personal data breaches Relevant certification or training in data protection or information governance (e.g., BCS Data Protection Practitioner, CIPP/E, or equivalent). What's in it for you? We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave ( based on a full-time, permanent contract. ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page, Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Feb 11, 2026
Full time
The FA is looking for a proactive and collaborative Data Protection Manager, to utilise their subject matter expertise to provide data protection support to the FA Group on all data protection issues. Please provide a covering letter with your application, clearly outlining your interest in the role and how you meet the criteria. What will you be doing? Privacy Program & Strategy: Assist in the development, implementation, and maintenance of The FA's privacy program, ensuring alignment with business objectives and regulatory requirements (e.g., UK GDPR, DPA18, PECR) Policy & Procedure Development: Draft, update, and enforce privacy policies, procedures, and guidelines across The FA. Ensure all business and data management processes reflect privacy requirements and comply with laws and regulations. Compliance Monitoring & Risk Management: Conduct regular privacy risk assessments and gap analyses to identify and mitigate risks. Oversee incident response for privacy breaches, including investigation, documentation, and reporting. Data Subject Rights & Operations: Manage data subject requests (including DSARs), ensuring timely and compliant responses. Maintain records of processing activities (ROPAs) and data maps. Oversee and manage The FA's data protection inbox, ensuring efficient triage, coordination, and resolution of data protection enquiries, incidents, and requests in line with organisational policies and regulatory requirements. Training & Awareness: Plan and deliver privacy training programs and awareness campaigns for staff. Foster a culture of privacy by design and default throughout the organization. Continuous Improvement: Monitor changes in privacy laws and best practices, updating internal processes accordingly. Lead initiatives to improve privacy maturity and operational efficiency. Execute additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Excellent knowledge of data protection and privacy law , particularly the UK GDPR, Data Protection Act 2018, and PECR. Strong understanding of data subject rights and the ability to manage requests (e.g. DSARs, erasure, restriction). Strong analytical and problem-solving skills , with the ability to interpret and apply data protection principles to real-world scenarios. Excellent written and verbal communication skills , including the ability to explain complex data protection issues clearly to non-specialist audiences. Good organisational skills , with the ability to manage multiple tasks, prioritise effectively, and maintain attention to detail. Proactive and collaborative working style , able to build relationships with internal stakeholders across departments. Discretion and sound judgment when handling sensitive or confidential information. Competence in using Microsoft 365 and data management tools to support record-keeping and reporting. Willingness to learn and develop subject matter expertise in data protection and information governance practices. Beneficial to have: Experience working within a sports organisation, membership body, or charity , particularly where safeguarding or disciplinary processes are key functions. Familiarity with data protection impact assessments (DPIAs) and records of processing activities (RoPAs) . Experience using OneTrust Experience supporting or responding to personal data breaches Relevant certification or training in data protection or information governance (e.g., BCS Data Protection Practitioner, CIPP/E, or equivalent). What's in it for you? We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave ( based on a full-time, permanent contract. ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page, Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
We're looking for an experienced Employee Relations Advisor to join a busy HR team within a large education organisation. This is a hands-on role with a strong focus on employee relations and casework rather than recruitment or learning and development. You'll provide clear, practical advice to managers on disciplinary, grievance, absence, performance and capability matters, ensuring cases are handled fairly, consistently and in line with employment law and internal policy. The Organisation This forward-thinking education provider is committed to creating a positive, inclusive workplace where every member of staff can thrive. Their focus is on empowering people, strengthening leadership capability, and driving meaningful organisational change aligned to their long-term vision. Role Purpose Act as the primary HR contact for managers, providing expert advice on employee relations and employment law matters. Proactively manage and resolve a varied ER caseload, ensuring cases are handled fairly, consistently and within appropriate timescales. Support managers in applying policies confidently, maintaining legal compliance and promoting effective people management practice. Role Responsibilities Manage a full ER caseload end-to-end including disciplinaries, grievances, absence management, performance and complex investigations, ensuring legal compliance and timely resolution. Provide clear, legally compliant advice to managers, coaching them through difficult conversations and formal processes. Liaise with trade union representatives and external bodies such as Occupational Health where appropriate. Support formal hearings and case reviews, ensuring fair process and consistent application of policy. Contribute to HR reporting, payroll data accuracy and continuous improvement of policies, procedures and ER training. Essential Requirements At least 2 years' experience working in HR, giving advice to managers on people issues. Good knowledge of employment law and how to apply it properly in real workplace situations. CIPD Level 5 qualified, working towards it, or willing to work towards it. Strong organisation skills, able to manage multiple cases at once and meet deadlines. Confident communicator who can handle sensitive situations professionally and keep information confidential. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that values innovation and wellbeing. Access to staff discounts and health & wellbeing initiatives. Don't wait, apply today and be part of an inspiring educational environment that transforms lives! We have multiple jobs across this region currently so even if this one isn't quite right for you, we'd love to hear from you regardless. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Feb 11, 2026
Full time
We're looking for an experienced Employee Relations Advisor to join a busy HR team within a large education organisation. This is a hands-on role with a strong focus on employee relations and casework rather than recruitment or learning and development. You'll provide clear, practical advice to managers on disciplinary, grievance, absence, performance and capability matters, ensuring cases are handled fairly, consistently and in line with employment law and internal policy. The Organisation This forward-thinking education provider is committed to creating a positive, inclusive workplace where every member of staff can thrive. Their focus is on empowering people, strengthening leadership capability, and driving meaningful organisational change aligned to their long-term vision. Role Purpose Act as the primary HR contact for managers, providing expert advice on employee relations and employment law matters. Proactively manage and resolve a varied ER caseload, ensuring cases are handled fairly, consistently and within appropriate timescales. Support managers in applying policies confidently, maintaining legal compliance and promoting effective people management practice. Role Responsibilities Manage a full ER caseload end-to-end including disciplinaries, grievances, absence management, performance and complex investigations, ensuring legal compliance and timely resolution. Provide clear, legally compliant advice to managers, coaching them through difficult conversations and formal processes. Liaise with trade union representatives and external bodies such as Occupational Health where appropriate. Support formal hearings and case reviews, ensuring fair process and consistent application of policy. Contribute to HR reporting, payroll data accuracy and continuous improvement of policies, procedures and ER training. Essential Requirements At least 2 years' experience working in HR, giving advice to managers on people issues. Good knowledge of employment law and how to apply it properly in real workplace situations. CIPD Level 5 qualified, working towards it, or willing to work towards it. Strong organisation skills, able to manage multiple cases at once and meet deadlines. Confident communicator who can handle sensitive situations professionally and keep information confidential. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that values innovation and wellbeing. Access to staff discounts and health & wellbeing initiatives. Don't wait, apply today and be part of an inspiring educational environment that transforms lives! We have multiple jobs across this region currently so even if this one isn't quite right for you, we'd love to hear from you regardless. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd phone number removed acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 11, 2026
Full time
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 11, 2026
Full time
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job specification London. Full time. Job Description The role holder: Defines and delivers a client's information management and exploitation strategy to transform the way an organisation derives value from its data assets, whilst securing and managing them appropriately. The Data Consultant has expertise in data exploitation, data solutions, data management, problem solving and business consulting and analysis. This puts them in a position to advise client organisations on data-driven transformation. The Data Consultant focuses on the people, process, business change, requirements and planning aspects of data challenges, but will have a good high-level understanding of approaches, techniques and tools in data architecture, data solution delivery and data science. Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or group objectives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities. Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments. Leads on user/customer and group collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Builds appropriate and effective business relationships across the organisation and with customers, suppliers and partners. Creates and supports collaborative ways of working across group/area of responsibility. Facilitates collaboration between stakeholders who have diverse objectives. Implements and executes policies aligned to strategic plans. Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Understands the relationships between own specialism and customer/organisational requirements. Core Duties Understands and distils business challenges in complex environments, providing thought leadership. Develops and actions data strategies and roadmaps, for example through undertaking maturity assessments and user needs analysis to define a vision and articulate the steps to achieving it. Considers business and cultural change aspects alongside technical data challenges. Defines and supports the implementation of an organisation's data governance framework. Defines the operating model required to support an organisation's data vision. Develops relationships with senior client stakeholders and represents their interests. Translates business goals into actionable plans. Communicates complex data challenges and strategies to senior client stakeholders and delivery teams. Takes responsibility for understanding client requirements and user needs, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Manages the investigation of corporate data requirements. Coordinates the application of data analysis and data modelling techniques, based upon a detailed understanding of corporate information requirements, in order to establish, modify or maintain data structures and their associated components (entity descriptions, relationship descriptions, attribute definitions). Seeks to fully address client needs, enhancing the capabilities and effectiveness of solutions by ensuring that they are properly understood and appropriately exploited. Provides well-informed advice, typically on more than one topic, taking steps to ensure that it is properly understood and appropriately exploited. Works under the supervision of and provides support to seniors in the analysis and documentation of strategic data options and direction. Drafts and maintains policies, standards and procedures for information and/or data governance. Reviews information and data systems for compliance against organisational policies, legislation and risk. Makes recommendations for implementing any required changes. Applies in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach influencing customers accordingly. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Government . click apply for full job details
Feb 11, 2026
Full time
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job specification London. Full time. Job Description The role holder: Defines and delivers a client's information management and exploitation strategy to transform the way an organisation derives value from its data assets, whilst securing and managing them appropriately. The Data Consultant has expertise in data exploitation, data solutions, data management, problem solving and business consulting and analysis. This puts them in a position to advise client organisations on data-driven transformation. The Data Consultant focuses on the people, process, business change, requirements and planning aspects of data challenges, but will have a good high-level understanding of approaches, techniques and tools in data architecture, data solution delivery and data science. Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or group objectives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities. Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments. Leads on user/customer and group collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Builds appropriate and effective business relationships across the organisation and with customers, suppliers and partners. Creates and supports collaborative ways of working across group/area of responsibility. Facilitates collaboration between stakeholders who have diverse objectives. Implements and executes policies aligned to strategic plans. Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Understands the relationships between own specialism and customer/organisational requirements. Core Duties Understands and distils business challenges in complex environments, providing thought leadership. Develops and actions data strategies and roadmaps, for example through undertaking maturity assessments and user needs analysis to define a vision and articulate the steps to achieving it. Considers business and cultural change aspects alongside technical data challenges. Defines and supports the implementation of an organisation's data governance framework. Defines the operating model required to support an organisation's data vision. Develops relationships with senior client stakeholders and represents their interests. Translates business goals into actionable plans. Communicates complex data challenges and strategies to senior client stakeholders and delivery teams. Takes responsibility for understanding client requirements and user needs, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Manages the investigation of corporate data requirements. Coordinates the application of data analysis and data modelling techniques, based upon a detailed understanding of corporate information requirements, in order to establish, modify or maintain data structures and their associated components (entity descriptions, relationship descriptions, attribute definitions). Seeks to fully address client needs, enhancing the capabilities and effectiveness of solutions by ensuring that they are properly understood and appropriately exploited. Provides well-informed advice, typically on more than one topic, taking steps to ensure that it is properly understood and appropriately exploited. Works under the supervision of and provides support to seniors in the analysis and documentation of strategic data options and direction. Drafts and maintains policies, standards and procedures for information and/or data governance. Reviews information and data systems for compliance against organisational policies, legislation and risk. Makes recommendations for implementing any required changes. Applies in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach influencing customers accordingly. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Government . click apply for full job details
Tuscany House, White Hart Ln, Basingstoke RG21 4AF, UK Job Description Posted Monday 9 February 2026 at 06:00 Employee Relations Manager - Grandir UK At Grandir UK, our people are at the heart of everything we do. We are seeking an experienced and proactive Employee Relations Manager to join our People Team, playing a key role in fostering a positive, fair and inclusive working environment across our nurseries and support functions. This is an exciting opportunity for a confident Employee Relations professional to lead on complex employee relations matters, provide expert guidance to managers, and help shape people practices that support both our colleagues and the children and families we serve. You will promote a culture of consistency, trust and best practice while ensuring compliance with employment legislation and company policies. Key Responsibilities Take ownership of complex employee relations matters from initial assessment through to resolution, including disciplinary issues, grievances, investigations and high-risk or safeguarding-related cases. Provide oversight and guidance for employee relations casework managed by HR Advisors and Employee Relations Specialists. Lead on cases progressing to employment tribunal stage, guiding the business through each step of the process. Deliver clear, confident and commercially focused employee relations advice to managers across the organisation. Handle sensitive and confidential matters with professionalism, discretion and sound judgement. Ensure all employee relations activity aligns with UK employment legislation, company policies and best practice. Support and coach managers through employee relations procedures, building confidence and long-term capability. Produce clear, well-structured documentation including investigation reports, case summaries and formal correspondence. Work collaboratively with HR Advisors, HR Administrators and HR Business Partners to deliver a joined-up employee relations service. Contribute to the continuous improvement of employee relations processes, documentation and ways of working. Maintain accurate case records and provide insight into trends, risks and opportunities for improvement. We Are Looking For Extensive experience in a specialist Employee Relations role, confidently managing complex cases in a fast-paced environment. Proven ability to manage and prioritise multiple employee relations cases simultaneously. Strong experience handling employment tribunal claims alongside broader employee relations casework. Up-to-date and practical knowledge of UK employment law. Ability to influence, advise and constructively challenge managers and senior stakeholders. Experience coaching, mentoring or developing others within an HR or employee relations environment is desirable but can be developed in the role. Comfortable working remotely while remaining collaborative, responsive and engaged. A resilient, pragmatic and solutions focused approach with strong attention to detail. What We Offer Refer a friend bonus. Recommend friends and family to join Grandir UK and receive a cash reward. Generous childcare discount. 31 days annual leave including bank holidays (full time equivalent), plus an additional 3 days over the Christmas period. Wellbeing Day. An extra day off just for you. Access to our employee benefits portal with discounts at hundreds of high street and online retailers, with options to convert points into cash rewards. 24/7 remote GP access. Healthcare cash plan. Claim money back on everyday medical expenses such as dental care and physiotherapy. May I Say Thank You Month. A company wide celebration recognising the dedication and impact of our teams. The opportunity to work for a Great Place to Work certified organisation, where people are truly at the heart of everything we do. Tuscany House, White Hart Ln, Basingstoke RG21 4AF, UK
Feb 11, 2026
Full time
Tuscany House, White Hart Ln, Basingstoke RG21 4AF, UK Job Description Posted Monday 9 February 2026 at 06:00 Employee Relations Manager - Grandir UK At Grandir UK, our people are at the heart of everything we do. We are seeking an experienced and proactive Employee Relations Manager to join our People Team, playing a key role in fostering a positive, fair and inclusive working environment across our nurseries and support functions. This is an exciting opportunity for a confident Employee Relations professional to lead on complex employee relations matters, provide expert guidance to managers, and help shape people practices that support both our colleagues and the children and families we serve. You will promote a culture of consistency, trust and best practice while ensuring compliance with employment legislation and company policies. Key Responsibilities Take ownership of complex employee relations matters from initial assessment through to resolution, including disciplinary issues, grievances, investigations and high-risk or safeguarding-related cases. Provide oversight and guidance for employee relations casework managed by HR Advisors and Employee Relations Specialists. Lead on cases progressing to employment tribunal stage, guiding the business through each step of the process. Deliver clear, confident and commercially focused employee relations advice to managers across the organisation. Handle sensitive and confidential matters with professionalism, discretion and sound judgement. Ensure all employee relations activity aligns with UK employment legislation, company policies and best practice. Support and coach managers through employee relations procedures, building confidence and long-term capability. Produce clear, well-structured documentation including investigation reports, case summaries and formal correspondence. Work collaboratively with HR Advisors, HR Administrators and HR Business Partners to deliver a joined-up employee relations service. Contribute to the continuous improvement of employee relations processes, documentation and ways of working. Maintain accurate case records and provide insight into trends, risks and opportunities for improvement. We Are Looking For Extensive experience in a specialist Employee Relations role, confidently managing complex cases in a fast-paced environment. Proven ability to manage and prioritise multiple employee relations cases simultaneously. Strong experience handling employment tribunal claims alongside broader employee relations casework. Up-to-date and practical knowledge of UK employment law. Ability to influence, advise and constructively challenge managers and senior stakeholders. Experience coaching, mentoring or developing others within an HR or employee relations environment is desirable but can be developed in the role. Comfortable working remotely while remaining collaborative, responsive and engaged. A resilient, pragmatic and solutions focused approach with strong attention to detail. What We Offer Refer a friend bonus. Recommend friends and family to join Grandir UK and receive a cash reward. Generous childcare discount. 31 days annual leave including bank holidays (full time equivalent), plus an additional 3 days over the Christmas period. Wellbeing Day. An extra day off just for you. Access to our employee benefits portal with discounts at hundreds of high street and online retailers, with options to convert points into cash rewards. 24/7 remote GP access. Healthcare cash plan. Claim money back on everyday medical expenses such as dental care and physiotherapy. May I Say Thank You Month. A company wide celebration recognising the dedication and impact of our teams. The opportunity to work for a Great Place to Work certified organisation, where people are truly at the heart of everything we do. Tuscany House, White Hart Ln, Basingstoke RG21 4AF, UK
Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week. We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We're growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. We are seeking a commercially minded, second line Risk Partner to join the UK group risk function where technology risk management plays a critical role in safeguarding the group. This is a hands on role with responsibility for advice, overseeing regulatory change and monitoring and embedding a strong risk & compliance culture across these functional lines. This is a second line risk partner role that oversees technology and cyber risks - it does not design or operate cyber security controls. This role will work in close partnership with senior leadership teams across Product, IT, Cyber, Information Security and Operational Resilience with the IT and Product functions. You will provide independent advice, oversight, monitoring and constructive challenge to these functions on their management of technology and cyber security risks. The role acts as a specialist advisor to ensure risk remain with UK defined risk appetite. The role holder will be expected to take end to end ownership across risk advisory & guidance, risk oversight and support with regulatory returns (including REP0018 submission on IT Security & Operational Risk). Key Accountabilities Second Line Oversight: Provide oversight, review and challenge of the cyber risk profile and cyber control environment. Highlight control gaps and collaborate with control owners on remediation plans. Review & assess changes to technology platform and products that impact UK group risks & risk profile. Contribute towards the development and enhancement of technology risk framework and ensure alignment with evolving regulatory expectations. Business Partnering & Advisory: Be the subject matter expert to IT and Product functional leaders, providing guidance on risk identification, controls improvements and risk mitigation for new product features, projects, contracts or business change. Proactive risk engagement and early intervention by engaging early during solution design, procurement etc for IT and product changes to assess risks. Risk Framework Embedding: Drive the adoption of the UK Risk Framework, ensuring processes align with standards. Risk & Control Self Assessments (RCSAs): Reporting & Governance: Controls, Compliance & Regulation: Incident & Issue Management: Support the resolution of risk events, perform root cause analysis and ensure learnings are translated into actionable improvements. Monitoring & Assurance: Track Key Risk Indicators (KRIs) to identify emerging trends. Conduct in depth reviews of the Product, IT & Cyber function, their adoption & implementation of technology and reporting to risk matters to oversight committees. Perform risk based deep dives to identify and understand product, technology and cyber security related risk drivers and work in partnership with the first line function to identify key programmes/tasks to address these. This is expected across core technology risk domains of resilience and continuity, cloud and third party, data governance and protection, generative AI and broader AI adoption, technology delivery and change. Design, recommend and complete assurance programmes and controls testing, feeding results into risk assessments and reporting. Skills & Experience At least 5 years' experience within second line risk management with an EMI, payments or fintech. Prior experience in technology risk management and compliance within regulated environment. Strong understanding of technology, cyber risk, resilience, IT controls & governance frameworks. Familiarity with frameworks and standards such as SOC 2 and ISO 27001. Deep understanding of risk management principles (eg ISO 31000, COSO). Strong working knowledge of FCA regulation for EMIs and UK regulatory landscape, including ICO. Practical, commercial approach to risk management. Ability to manage complex analysis, interpret regulatory standards and provide high quality oversight. Demonstrable ability to integrate risk management and control frameworks with sharp commercial insight, enabling responsible and scalable business growth. Excellent analytical & problem solving skills, with a track record of driving root cause analysis and effective solutions. Excellent written and verbal communication skills with the ability to influence and challenge constructively. Strong organisational skills & experience working in a fast paced, dynamic environment with tight deadlines. Strong analysis skills to translate complex risk issues into actionable business insights. Professional qualification in Risk Management desirable. £90,000 - £100,000 a year + Bonus + Benefits Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Your growth We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness We care about your holistic wellbeing. Your work/life blend We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Sounds like you? We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred tocollectively as"PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice.
Feb 11, 2026
Full time
Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week. We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We're growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. We are seeking a commercially minded, second line Risk Partner to join the UK group risk function where technology risk management plays a critical role in safeguarding the group. This is a hands on role with responsibility for advice, overseeing regulatory change and monitoring and embedding a strong risk & compliance culture across these functional lines. This is a second line risk partner role that oversees technology and cyber risks - it does not design or operate cyber security controls. This role will work in close partnership with senior leadership teams across Product, IT, Cyber, Information Security and Operational Resilience with the IT and Product functions. You will provide independent advice, oversight, monitoring and constructive challenge to these functions on their management of technology and cyber security risks. The role acts as a specialist advisor to ensure risk remain with UK defined risk appetite. The role holder will be expected to take end to end ownership across risk advisory & guidance, risk oversight and support with regulatory returns (including REP0018 submission on IT Security & Operational Risk). Key Accountabilities Second Line Oversight: Provide oversight, review and challenge of the cyber risk profile and cyber control environment. Highlight control gaps and collaborate with control owners on remediation plans. Review & assess changes to technology platform and products that impact UK group risks & risk profile. Contribute towards the development and enhancement of technology risk framework and ensure alignment with evolving regulatory expectations. Business Partnering & Advisory: Be the subject matter expert to IT and Product functional leaders, providing guidance on risk identification, controls improvements and risk mitigation for new product features, projects, contracts or business change. Proactive risk engagement and early intervention by engaging early during solution design, procurement etc for IT and product changes to assess risks. Risk Framework Embedding: Drive the adoption of the UK Risk Framework, ensuring processes align with standards. Risk & Control Self Assessments (RCSAs): Reporting & Governance: Controls, Compliance & Regulation: Incident & Issue Management: Support the resolution of risk events, perform root cause analysis and ensure learnings are translated into actionable improvements. Monitoring & Assurance: Track Key Risk Indicators (KRIs) to identify emerging trends. Conduct in depth reviews of the Product, IT & Cyber function, their adoption & implementation of technology and reporting to risk matters to oversight committees. Perform risk based deep dives to identify and understand product, technology and cyber security related risk drivers and work in partnership with the first line function to identify key programmes/tasks to address these. This is expected across core technology risk domains of resilience and continuity, cloud and third party, data governance and protection, generative AI and broader AI adoption, technology delivery and change. Design, recommend and complete assurance programmes and controls testing, feeding results into risk assessments and reporting. Skills & Experience At least 5 years' experience within second line risk management with an EMI, payments or fintech. Prior experience in technology risk management and compliance within regulated environment. Strong understanding of technology, cyber risk, resilience, IT controls & governance frameworks. Familiarity with frameworks and standards such as SOC 2 and ISO 27001. Deep understanding of risk management principles (eg ISO 31000, COSO). Strong working knowledge of FCA regulation for EMIs and UK regulatory landscape, including ICO. Practical, commercial approach to risk management. Ability to manage complex analysis, interpret regulatory standards and provide high quality oversight. Demonstrable ability to integrate risk management and control frameworks with sharp commercial insight, enabling responsible and scalable business growth. Excellent analytical & problem solving skills, with a track record of driving root cause analysis and effective solutions. Excellent written and verbal communication skills with the ability to influence and challenge constructively. Strong organisational skills & experience working in a fast paced, dynamic environment with tight deadlines. Strong analysis skills to translate complex risk issues into actionable business insights. Professional qualification in Risk Management desirable. £90,000 - £100,000 a year + Bonus + Benefits Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Your growth We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness We care about your holistic wellbeing. Your work/life blend We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Sounds like you? We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred tocollectively as"PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice.
Senior PSV Technical Specialist Southwater, West Sussex Basic Salary: £55,000 - £65,000 DOE Full-Time Permanent Monday Thursday: 8:00am 5:00pm Friday: 8:00am 3:00pm An excellent opportunity has become available for a Senior PSV Technical Specialist to join a growing Minibus and Midicoach sales and aftersales specialist based in Southwater, West Sussex . With deep engineering knowledge, a future-focused mindset, and an unrivalled approach to service, they help public and private sector operators unlock the full potential of their fleets. As the Senior PSV Technical Specialist, you will be the company's technical expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs). You will be responsible for ensuring technical excellence and providing expert guidance in supporting thousands of vehicles across the UK and Ireland. In this role, you will be the first step in technical escalation for a team of PSV technicians based locally in Southwater and a group of field service technicians on the road nationally. You will work with the Head of Operations as a point of liaison with the factories that supply the vehicles, collaborating closely to maintain and enhance vehicle performance and quality. The ideal candidate should possess an automotive qualification or equivalent industry experience and training, have extensive experience as an engineering or technical lead in the transport industry. The position offers long-term stability, strong earning potential, and ongoing technical development within a growing aftersales operation. Key Responsibilities Act as the company's subject matter expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs) and their associated systems, providing technical advice and support to internal teams and external stakeholders. Work alongside the Head of Operations when liaising with the factories supplying the vehicles, fostering strong relationships, and ensuring seamless communication for technical matters, including technical resolution and problem solving, acting as technical lead on product development and improvement engineering. Lead technical training sessions and workshops for internal teams, ensuring a high level of product knowledge and proficiency in handling technical issues for minibus, bus, coach, EV s and systems. Oversee and contribute to the development and updating of technical documentation, service manuals, and troubleshooting guides for all vehicles. Collaborate with the Aftersales team to resolve complex technical issues and provide guidance on effective repair and maintenance procedures for all vehicle types. You will be the primary escalation path for technical support on all customer issues and vehicle off road issues, to guide the team towards an effective resolution. Stay updated on industry trends, new technologies, and regulations related to passenger transport vehicles and Electric Vehicles (EVs) and implement best practices accordingly. Conduct regular technical audits and quality checks on vehicles to ensure compliance with internal and external standards. Act as a technical advisor for customers and our approved service and repair network, addressing their queries and concerns related to vehicle performance, safety, adherence to regulations, and EV technology. Lead or contribute to special projects related to vehicle improvements, modifications, or customizations, with a particular emphasis on Electric Vehicles (EVs) and sustainable mobility solutions. Travel across the UK and to Turkey Lithuania Spain or Ireland will be required from time to time and may require flexibility of working hours. Your Background & Skillset Automotive qualification or equivalent in Automotive Engineering, Mechanical Engineering, or a related field, along with substantial hands-on experience in the transport industry. A minimum of 5 years of experience in a leadership or technical role within the transport industry, with expertise in minibus, bus, coach, with exposure to Electric Vehicles (EVs) and associated systems. Profound understanding of passenger transport vehicle systems, components, CANBUS architecture, remote diagnosis assistance, and EV technology, with proven ability to diagnose and resolve technical challenges. Outstanding communication and interpersonal abilities to facilitate effective collaboration with internal teams, external suppliers, and customers. Strong independent and team-based work capabilities, proficiently managing multiple projects and priorities concurrently. Exceptional problem-solving skills and meticulous attention to detail, ensuring the highest level of technical accuracy and compliance. Demonstrated track record of advancing technical excellence, sustainability, and continuous improvement initiatives within the passenger transport industry. Sound commercial acumen and adeptness with the Microsoft Office 365 suite of software. What s in it for you? Starting Salary £55,000 to £65,000 DOE Hours Monday to Thursday 8am to 5 pm, Friday 8am to 3pm. 25 days holiday + Bank holidays Statutory sick pay. Workplace Pension Scheme. Employee benefits portal. Cycle to Work Scheme. Apply today to join a growing company as a Senior PSV Technical Specialist , where your skills will be valued and your development actively supported.
Feb 11, 2026
Full time
Senior PSV Technical Specialist Southwater, West Sussex Basic Salary: £55,000 - £65,000 DOE Full-Time Permanent Monday Thursday: 8:00am 5:00pm Friday: 8:00am 3:00pm An excellent opportunity has become available for a Senior PSV Technical Specialist to join a growing Minibus and Midicoach sales and aftersales specialist based in Southwater, West Sussex . With deep engineering knowledge, a future-focused mindset, and an unrivalled approach to service, they help public and private sector operators unlock the full potential of their fleets. As the Senior PSV Technical Specialist, you will be the company's technical expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs). You will be responsible for ensuring technical excellence and providing expert guidance in supporting thousands of vehicles across the UK and Ireland. In this role, you will be the first step in technical escalation for a team of PSV technicians based locally in Southwater and a group of field service technicians on the road nationally. You will work with the Head of Operations as a point of liaison with the factories that supply the vehicles, collaborating closely to maintain and enhance vehicle performance and quality. The ideal candidate should possess an automotive qualification or equivalent industry experience and training, have extensive experience as an engineering or technical lead in the transport industry. The position offers long-term stability, strong earning potential, and ongoing technical development within a growing aftersales operation. Key Responsibilities Act as the company's subject matter expert on minibus, bus, and coach vehicles, including Electric Vehicles (EVs) and their associated systems, providing technical advice and support to internal teams and external stakeholders. Work alongside the Head of Operations when liaising with the factories supplying the vehicles, fostering strong relationships, and ensuring seamless communication for technical matters, including technical resolution and problem solving, acting as technical lead on product development and improvement engineering. Lead technical training sessions and workshops for internal teams, ensuring a high level of product knowledge and proficiency in handling technical issues for minibus, bus, coach, EV s and systems. Oversee and contribute to the development and updating of technical documentation, service manuals, and troubleshooting guides for all vehicles. Collaborate with the Aftersales team to resolve complex technical issues and provide guidance on effective repair and maintenance procedures for all vehicle types. You will be the primary escalation path for technical support on all customer issues and vehicle off road issues, to guide the team towards an effective resolution. Stay updated on industry trends, new technologies, and regulations related to passenger transport vehicles and Electric Vehicles (EVs) and implement best practices accordingly. Conduct regular technical audits and quality checks on vehicles to ensure compliance with internal and external standards. Act as a technical advisor for customers and our approved service and repair network, addressing their queries and concerns related to vehicle performance, safety, adherence to regulations, and EV technology. Lead or contribute to special projects related to vehicle improvements, modifications, or customizations, with a particular emphasis on Electric Vehicles (EVs) and sustainable mobility solutions. Travel across the UK and to Turkey Lithuania Spain or Ireland will be required from time to time and may require flexibility of working hours. Your Background & Skillset Automotive qualification or equivalent in Automotive Engineering, Mechanical Engineering, or a related field, along with substantial hands-on experience in the transport industry. A minimum of 5 years of experience in a leadership or technical role within the transport industry, with expertise in minibus, bus, coach, with exposure to Electric Vehicles (EVs) and associated systems. Profound understanding of passenger transport vehicle systems, components, CANBUS architecture, remote diagnosis assistance, and EV technology, with proven ability to diagnose and resolve technical challenges. Outstanding communication and interpersonal abilities to facilitate effective collaboration with internal teams, external suppliers, and customers. Strong independent and team-based work capabilities, proficiently managing multiple projects and priorities concurrently. Exceptional problem-solving skills and meticulous attention to detail, ensuring the highest level of technical accuracy and compliance. Demonstrated track record of advancing technical excellence, sustainability, and continuous improvement initiatives within the passenger transport industry. Sound commercial acumen and adeptness with the Microsoft Office 365 suite of software. What s in it for you? Starting Salary £55,000 to £65,000 DOE Hours Monday to Thursday 8am to 5 pm, Friday 8am to 3pm. 25 days holiday + Bank holidays Statutory sick pay. Workplace Pension Scheme. Employee benefits portal. Cycle to Work Scheme. Apply today to join a growing company as a Senior PSV Technical Specialist , where your skills will be valued and your development actively supported.
Job TitleDirector of People Operations DepartmentHuman Resources-BG-UK Overview of DepartmentThe People team develops the capabilities, culture and experiences that create a human and commercial edge for Baillie Gifford. We exist to make the firm the world's most distinctive place to grow a career, investing in our people with the same long-term conviction as our portfolios and continually reimagining how work is done to outpace the industry. The team supports the full people lifecycle, including people operations, people partnering, leadership, learning and capability development, attraction and resourcing, organisational culture, reward, wellbeing and the end-to-end people experience. Through this work, we ensure that people and performance are deeply connected and that our colleagues are equipped to deliver long-term value for clients. Purpose of RoleThis role leads People Operations across Baillie Gifford, delivering clear, human-centred and technology-enabled services across our people lifecycle. The role protects organisational health, compliance, and trust, while enabling the wider People Team to focus on long-term value. Reporting to the Chief People Officer, you are a senior member of the People Leadership Team and the operational voice of the People function across cross-firm initiatives and regulatory engagement. This is a newly created role, reflecting the firm's ambition to strengthen its People Operations capability as part of the wider People strategy. The focus is on building modern, human-centred and technology-enabled services that support colleagues and leaders today, while creating strong foundations for the future. We welcome applications from leaders beyond traditional people function backgrounds, including those who have led people-adjacent operations in fintech, technology or platform-led organisations. We are interested in judgement, operating mindset and leadership impact - not job titles. Responsibilities Lead all People Operations activity, creating an integrated team that delivers high-quality, efficient, and human-centred services. Oversee employment law and complex people relations matters, ensuring fair outcomes, compliance, and policy clarity. Own people risk reporting, governance, and operational resilience for the People function. Lead change enablement, automation, and readiness for AI across people processes and ways of working. Own self-service platforms and the People technology roadmap, improving adoption, reliability, and colleague experience. Simplify policies and processes so it is easy for colleagues and people managers to do the right thing. Build and lead a service-oriented team that works in close partnership with the wider People Team and the business. Foster a culture of continuous improvement, transparency, and accountability within People Operations. Contribute as a member of the People Leadership Team to the overall People strategy. Represent the operational perspective of the People function in cross-firm projects and external discussions. What success looks like 1. Clear, human people experiencesPeople Operations delivers simple, supportive services across the people lifecycle, from onboarding to exit.Success looks like: Clear and consistent processes that respect colleagues' time High trust and satisfaction from colleagues and people managers A service culture grounded in empathy, clarity, and follow-through2. Strong organisational health, risk, and compliancePeople risk is well understood, well managed, and proportionate to the firm's long-term ambitions.Success looks like: Confident and proactive management of people risk with robust systems and controls across people processes Fair and timely resolution of complex people matters Fewer and clearer policies that are easy to apply in practice3. Modern and effective people operationsPeople Operations uses technology well to remove friction and free capacity for higher-value work.Success looks like: Intuitive self-service and reliable core systems Automation that reduces manual effort and error Strong foundations for insight, knowledge sharing, and future AI use4. Trusted people data and insightPeople data is accurate, timely, and used to support sound decisions.Success looks like: Clear and practical dashboards that leaders use High confidence in data quality and integrity Insight that informs workforce and organisational planning5. An engaged, service-oriented people operations teamThe team is confident, capable, and focused on continuous improvement.Success looks like: Clear roles, ownership, and development pathways Strong partnerships across People Partnering, Reward, and Learning and Talent High engagement with a culture of service excellence and learning6. Leadership across the People TeamYou provide clear operational leadership that strengthens the whole People Team.Success looks like: Visible leadership within the People Leadership Team Effective collaboration across functions and geographies Trusted relationships with senior leaders and stakeholders Your knowledge and experience: Senior leadership experience running or transforming People Operations, Shared Services or people-adjacent operations in a complex, high-performing organisation Experience leading operational services inregulated or risk-aware environments, with exposure to people risk and governance considerations The judgement to engage credibly with employment law and complex people issues, knowing when to deepen your own understanding and when to draw on specialist expertise to reach fair, proportionate outcomes A track record of building service-oriented teams with clear accountability, strong partnerships and a focus on continuous improvement Experience using HR technology, automation and digital tools to reduce friction, improve reliability and unlock capacity Confidence working with people data and insight to support sound decisions and organisational planning Experience partnering with senior stakeholders and representing an operational perspective in cross-functional or external forums The type of candidate that we're looking for: We're looking for an exceptional operational leader who may not come from a traditional People background, but who has deep experience owning and improving services that matter at scale. You bring a systems mindset, strong judgement, and a genuine focus on building trust through delivery.You are comfortable operating in complex, regulated environments, making proportionate decisions that balance protection, pace and progress. You're digitally fluent and curious, excited by the challenge of redesigning work across modern technology stacks and exploring how automation and AI can improve both experience and effectiveness.Above all, you are a service-oriented leader who builds high-trust cultures in changing contexts. You lead with empathy and clarity, create strong partnerships, and see continuous improvement as essential to long-term organisational health. Critical skills: Systems thinking Digital effectiveness (including AI) Data Literacy Enabling others Improvement mindset Additional information: Instead of a cover letter, candidates are asked to submit a CV and short written responses (maximum 300 words each) to the following questions: Question 1 - Tell us about a time when you were accountable for an end-to-end operational service at scale. Question 2 -Describe a technology-enabled change you led that improved a core people or business process. Question 3 - Share an example of how you built or sustained a high-trust service culture during a period of change.We expect candidates may use AI tools thoughtfully as part of their application. We are interested in your judgement, prioritisation and trade-offs - not perfection.
Feb 10, 2026
Full time
Job TitleDirector of People Operations DepartmentHuman Resources-BG-UK Overview of DepartmentThe People team develops the capabilities, culture and experiences that create a human and commercial edge for Baillie Gifford. We exist to make the firm the world's most distinctive place to grow a career, investing in our people with the same long-term conviction as our portfolios and continually reimagining how work is done to outpace the industry. The team supports the full people lifecycle, including people operations, people partnering, leadership, learning and capability development, attraction and resourcing, organisational culture, reward, wellbeing and the end-to-end people experience. Through this work, we ensure that people and performance are deeply connected and that our colleagues are equipped to deliver long-term value for clients. Purpose of RoleThis role leads People Operations across Baillie Gifford, delivering clear, human-centred and technology-enabled services across our people lifecycle. The role protects organisational health, compliance, and trust, while enabling the wider People Team to focus on long-term value. Reporting to the Chief People Officer, you are a senior member of the People Leadership Team and the operational voice of the People function across cross-firm initiatives and regulatory engagement. This is a newly created role, reflecting the firm's ambition to strengthen its People Operations capability as part of the wider People strategy. The focus is on building modern, human-centred and technology-enabled services that support colleagues and leaders today, while creating strong foundations for the future. We welcome applications from leaders beyond traditional people function backgrounds, including those who have led people-adjacent operations in fintech, technology or platform-led organisations. We are interested in judgement, operating mindset and leadership impact - not job titles. Responsibilities Lead all People Operations activity, creating an integrated team that delivers high-quality, efficient, and human-centred services. Oversee employment law and complex people relations matters, ensuring fair outcomes, compliance, and policy clarity. Own people risk reporting, governance, and operational resilience for the People function. Lead change enablement, automation, and readiness for AI across people processes and ways of working. Own self-service platforms and the People technology roadmap, improving adoption, reliability, and colleague experience. Simplify policies and processes so it is easy for colleagues and people managers to do the right thing. Build and lead a service-oriented team that works in close partnership with the wider People Team and the business. Foster a culture of continuous improvement, transparency, and accountability within People Operations. Contribute as a member of the People Leadership Team to the overall People strategy. Represent the operational perspective of the People function in cross-firm projects and external discussions. What success looks like 1. Clear, human people experiencesPeople Operations delivers simple, supportive services across the people lifecycle, from onboarding to exit.Success looks like: Clear and consistent processes that respect colleagues' time High trust and satisfaction from colleagues and people managers A service culture grounded in empathy, clarity, and follow-through2. Strong organisational health, risk, and compliancePeople risk is well understood, well managed, and proportionate to the firm's long-term ambitions.Success looks like: Confident and proactive management of people risk with robust systems and controls across people processes Fair and timely resolution of complex people matters Fewer and clearer policies that are easy to apply in practice3. Modern and effective people operationsPeople Operations uses technology well to remove friction and free capacity for higher-value work.Success looks like: Intuitive self-service and reliable core systems Automation that reduces manual effort and error Strong foundations for insight, knowledge sharing, and future AI use4. Trusted people data and insightPeople data is accurate, timely, and used to support sound decisions.Success looks like: Clear and practical dashboards that leaders use High confidence in data quality and integrity Insight that informs workforce and organisational planning5. An engaged, service-oriented people operations teamThe team is confident, capable, and focused on continuous improvement.Success looks like: Clear roles, ownership, and development pathways Strong partnerships across People Partnering, Reward, and Learning and Talent High engagement with a culture of service excellence and learning6. Leadership across the People TeamYou provide clear operational leadership that strengthens the whole People Team.Success looks like: Visible leadership within the People Leadership Team Effective collaboration across functions and geographies Trusted relationships with senior leaders and stakeholders Your knowledge and experience: Senior leadership experience running or transforming People Operations, Shared Services or people-adjacent operations in a complex, high-performing organisation Experience leading operational services inregulated or risk-aware environments, with exposure to people risk and governance considerations The judgement to engage credibly with employment law and complex people issues, knowing when to deepen your own understanding and when to draw on specialist expertise to reach fair, proportionate outcomes A track record of building service-oriented teams with clear accountability, strong partnerships and a focus on continuous improvement Experience using HR technology, automation and digital tools to reduce friction, improve reliability and unlock capacity Confidence working with people data and insight to support sound decisions and organisational planning Experience partnering with senior stakeholders and representing an operational perspective in cross-functional or external forums The type of candidate that we're looking for: We're looking for an exceptional operational leader who may not come from a traditional People background, but who has deep experience owning and improving services that matter at scale. You bring a systems mindset, strong judgement, and a genuine focus on building trust through delivery.You are comfortable operating in complex, regulated environments, making proportionate decisions that balance protection, pace and progress. You're digitally fluent and curious, excited by the challenge of redesigning work across modern technology stacks and exploring how automation and AI can improve both experience and effectiveness.Above all, you are a service-oriented leader who builds high-trust cultures in changing contexts. You lead with empathy and clarity, create strong partnerships, and see continuous improvement as essential to long-term organisational health. Critical skills: Systems thinking Digital effectiveness (including AI) Data Literacy Enabling others Improvement mindset Additional information: Instead of a cover letter, candidates are asked to submit a CV and short written responses (maximum 300 words each) to the following questions: Question 1 - Tell us about a time when you were accountable for an end-to-end operational service at scale. Question 2 -Describe a technology-enabled change you led that improved a core people or business process. Question 3 - Share an example of how you built or sustained a high-trust service culture during a period of change.We expect candidates may use AI tools thoughtfully as part of their application. We are interested in your judgement, prioritisation and trade-offs - not perfection.
Are you the next Head of Systems Engineering to drive forward our next-generation laser processing platform? A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia's systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. If you're seeking to join an industry leading innovator, we'd love to hear from you. THE ROLE As the Head of Systems Engineering, you will own the systems architecture and integration across hardware, optics, and controls specifically in ultra-fast laser photonics and control systems, while building a high performing team and establishing best practices in product development & manufacturability. Initial scope includes scaling and enhancing our system platform, developing new system variants for emerging applications, and working closely with global customers to understand their unique requirements and translate them into robust, high performing, market ready products. This role will suit an experienced leader who applies rigorous systems engineering practices, has successfully led high performing technical teams, and brings hands on expertise with ultrafast laser technologies. It's ideal for someone who thrives in a dynamic, fast moving, and innovative environment and enjoys shaping architecture, guiding multidisciplinary engineering efforts, and delivering technically ambitious products with clarity, structure and purpose. Key Responsibilities Leadership & Team Management Build, lead, and develop a high performing Systems Engineering team. Establish operating rhythms: daily standups, technical/design reviews; foster accountability, collaboration, and technical excellence. Manage capacity and prioritisation across programs; resource allocation between advanced NPD and sustaining engineering. Technical Ownership & Architecture Own end to end systems architecture with deep involvement in ultra-fast laser photonics (laser sources, beam delivery, optical subsystems) and control systems (precision motion, feedback control, embedded/real time). Translate customer/product requirements into system level specifications. Drive data driven design evaluations to ensure the product architecture achieves optimal performance, cost, reliability, and manufacturability. Product Development, NPI & Lifecycle Lead the evolution of early concepts into fully integrated, production ready systems, coordinating mechanical, optical, electrical and firmware teams. Establish a robust NPI pathway from research to production, enabling consistent builds, clear test protocols, and long-term serviceability. Oversee disciplined change control, ensuring product updates are properly assessed, documented, and implemented across engineering and manufacturing systems. Systematically improve product robustness and manufacturing efficiency by identifying quality gaps, reducing complexity, and implementing scalable, lean processes. Ultrafast Laser Expertise Lead application and optimisation of femtosecond laser systems for direct laser writing and photonic integrated circuits. Collaborate with laser suppliers to define specifications, validate performance, and optimise system integration, ensuring components meet application requirements. Guide process improvements in laser marking & control solutions, validating laser measurement and alignment methods. Manufacturing, Quality, Safety & Compliance Define test strategies, acceptance criteria, reliability growth plans, and risk management. Ensure compliance with relevant standards (e.g., laser safety, EMC, functional safety as applicable); partner with Quality/Regulatory for certifications and approvals. Appointed Laser Safety Officer (LSO) and develop ownerships of internal laser safety policy, team training, and lab compliance. Cross Functional & External Collaboration Act as the systems lead across R&D, Optical Engineering, Software/Controls, Manufacturing, Quality/Regulatory, Field Service, and to inform Business Development. Liaise with academic founders, R&D, suppliers, and customers; lead proof of concept trials and demos to validate feasibility and accelerate adoption. Intellectual Property & Innovation Manage the patent portfolio and identify opportunities for new filings; draft inputs, liaise with IP counsel; report strategy/status to senior leadership and board. Drive innovation roadmaps across photonics, controls, and vision capability. ABOUT YOU You are a proven Systems Engineering leader with 10+ years' experience in photonics, laser systems, or precision instrumentation, supported by a deep technical background and ideally an advanced degree (Master's or PhD) in Physics, Optical Engineering, or a related field. You take full ownership of complex system delivery, provide clear technical direction, and lead multidisciplinary teams with accountability, structure, and confidence. You will be able to demonstrate: Leadership experience developing and guiding high performing engineering teams. End to end ownership across system architecture, integration, and V&V for advanced optical, laser, and motion control systems. Technical depth in ultrafast lasers, precision optics, motion systems, and control architectures. A proactive, solutions driven mindset, anticipating issues and driving timely resolution. Strong organisational and communication skills, enabling alignment across cross functional teams, suppliers, and stakeholders. Stakeholder agility, able to communicate complex technical risks and opportunities to founders, investors, commercial teams, and strategic partners. Resilience and adaptability, thriving in shifting priorities This role suits someone who combines technical excellence with leadership maturity, thrives in a fast moving, innovative environment, and consistently drives clarity, quality, and delivery. You might also have: Bias for experimentation and rapid validation Strategic technology sensing for existing and emerging markets If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further. The role is advertised as full-time. We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required. As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. Closing date: Friday 20th February 2026. Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged. WHAT WE OFFER YOU Salary range: £70,000-£75,000 per annum, dependent on experience Benefits Hybrid & flexible working arrangements Share option scheme Annual bonus scheme Private Medical Insurance Group Income Protection and Life Assurance Enhanced family leave Company matched pension contributions up to 5%. Salary sacrifice arrangement is available 25 days paid leave plus bank holidays Cycle to Work Scheme Mental Health and Wellbeing support and activities Supported further study or training for your professional and personal development Volunteering opportunities EQUAL OPPORTUNITIES We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can. ADJUSTMENTS AND PROVISIONS We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia. Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment. ALTERNATIVE FORMATS We can provide our job descriptions in an alternative format of video or audio description ABOUT OPSYDIA Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials. Learn more at The company is based in the Centre for Innovation & Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford. . click apply for full job details
Feb 07, 2026
Full time
Are you the next Head of Systems Engineering to drive forward our next-generation laser processing platform? A spinout from the University of Oxford, Opsydia is a specialist laser technology company harnessing decades of academic excellence and experience in adaptive optics that enable the writing of features in transparent materials. Our writing technology has gone on to provide functionalities across many scientific and industrial areas. Our technological capabilities and intellectual property in adaptive optics have been accelerated forward and are now engaged with world class companies with a view to deploying Opsydia's systems in their next generation products. With strong support from investors and the market, Opsydia has been pursuing new applications in areas ranging from co-packaged optical-semiconductor devices, datacoms, quantum to sensing devices. If you're seeking to join an industry leading innovator, we'd love to hear from you. THE ROLE As the Head of Systems Engineering, you will own the systems architecture and integration across hardware, optics, and controls specifically in ultra-fast laser photonics and control systems, while building a high performing team and establishing best practices in product development & manufacturability. Initial scope includes scaling and enhancing our system platform, developing new system variants for emerging applications, and working closely with global customers to understand their unique requirements and translate them into robust, high performing, market ready products. This role will suit an experienced leader who applies rigorous systems engineering practices, has successfully led high performing technical teams, and brings hands on expertise with ultrafast laser technologies. It's ideal for someone who thrives in a dynamic, fast moving, and innovative environment and enjoys shaping architecture, guiding multidisciplinary engineering efforts, and delivering technically ambitious products with clarity, structure and purpose. Key Responsibilities Leadership & Team Management Build, lead, and develop a high performing Systems Engineering team. Establish operating rhythms: daily standups, technical/design reviews; foster accountability, collaboration, and technical excellence. Manage capacity and prioritisation across programs; resource allocation between advanced NPD and sustaining engineering. Technical Ownership & Architecture Own end to end systems architecture with deep involvement in ultra-fast laser photonics (laser sources, beam delivery, optical subsystems) and control systems (precision motion, feedback control, embedded/real time). Translate customer/product requirements into system level specifications. Drive data driven design evaluations to ensure the product architecture achieves optimal performance, cost, reliability, and manufacturability. Product Development, NPI & Lifecycle Lead the evolution of early concepts into fully integrated, production ready systems, coordinating mechanical, optical, electrical and firmware teams. Establish a robust NPI pathway from research to production, enabling consistent builds, clear test protocols, and long-term serviceability. Oversee disciplined change control, ensuring product updates are properly assessed, documented, and implemented across engineering and manufacturing systems. Systematically improve product robustness and manufacturing efficiency by identifying quality gaps, reducing complexity, and implementing scalable, lean processes. Ultrafast Laser Expertise Lead application and optimisation of femtosecond laser systems for direct laser writing and photonic integrated circuits. Collaborate with laser suppliers to define specifications, validate performance, and optimise system integration, ensuring components meet application requirements. Guide process improvements in laser marking & control solutions, validating laser measurement and alignment methods. Manufacturing, Quality, Safety & Compliance Define test strategies, acceptance criteria, reliability growth plans, and risk management. Ensure compliance with relevant standards (e.g., laser safety, EMC, functional safety as applicable); partner with Quality/Regulatory for certifications and approvals. Appointed Laser Safety Officer (LSO) and develop ownerships of internal laser safety policy, team training, and lab compliance. Cross Functional & External Collaboration Act as the systems lead across R&D, Optical Engineering, Software/Controls, Manufacturing, Quality/Regulatory, Field Service, and to inform Business Development. Liaise with academic founders, R&D, suppliers, and customers; lead proof of concept trials and demos to validate feasibility and accelerate adoption. Intellectual Property & Innovation Manage the patent portfolio and identify opportunities for new filings; draft inputs, liaise with IP counsel; report strategy/status to senior leadership and board. Drive innovation roadmaps across photonics, controls, and vision capability. ABOUT YOU You are a proven Systems Engineering leader with 10+ years' experience in photonics, laser systems, or precision instrumentation, supported by a deep technical background and ideally an advanced degree (Master's or PhD) in Physics, Optical Engineering, or a related field. You take full ownership of complex system delivery, provide clear technical direction, and lead multidisciplinary teams with accountability, structure, and confidence. You will be able to demonstrate: Leadership experience developing and guiding high performing engineering teams. End to end ownership across system architecture, integration, and V&V for advanced optical, laser, and motion control systems. Technical depth in ultrafast lasers, precision optics, motion systems, and control architectures. A proactive, solutions driven mindset, anticipating issues and driving timely resolution. Strong organisational and communication skills, enabling alignment across cross functional teams, suppliers, and stakeholders. Stakeholder agility, able to communicate complex technical risks and opportunities to founders, investors, commercial teams, and strategic partners. Resilience and adaptability, thriving in shifting priorities This role suits someone who combines technical excellence with leadership maturity, thrives in a fast moving, innovative environment, and consistently drives clarity, quality, and delivery. You might also have: Bias for experimentation and rapid validation Strategic technology sensing for existing and emerging markets If you don't meet all of the criteria above, but are interested in the role, please apply or get in touch to discuss further. The role is advertised as full-time. We are pleased to accommodate flexible and hybrid working where appropriate but, as a hardware company, we find hands-on system and collaboration time to be highly valuable, so encourage time spent in the office and expect this when required. As part of the recruitment process a selected candidate will be required to undergo security screening to BPSS standard. Closing date: Friday 20th February 2026. Applications will be reviewed as received so this vacancy may be closed earlier; early applications are therefore encouraged. WHAT WE OFFER YOU Salary range: £70,000-£75,000 per annum, dependent on experience Benefits Hybrid & flexible working arrangements Share option scheme Annual bonus scheme Private Medical Insurance Group Income Protection and Life Assurance Enhanced family leave Company matched pension contributions up to 5%. Salary sacrifice arrangement is available 25 days paid leave plus bank holidays Cycle to Work Scheme Mental Health and Wellbeing support and activities Supported further study or training for your professional and personal development Volunteering opportunities EQUAL OPPORTUNITIES We are an equal opportunities employer and commit to encouraging equality, diversity and inclusion in the workplace whilst creating an environment which promotes dignity and respect for all. We post our job descriptions across a wide range of recruitment platforms to enable us to garner the most diverse range of candidates we possibly can. ADJUSTMENTS AND PROVISIONS We are dedicated to putting in place any reasonable adjustments that may be required to meet the needs of those who wish to apply for a position at Opsydia. Please share if you have a declared disability, for example but not limited to: a social communication impairment such as autism spectrum disorder, a specific learning difficulty such as dyslexia, dyspraxia or ADHD; a mental health condition, a sensory impairment affecting sight or hearing or a physical or mobility impairment. ALTERNATIVE FORMATS We can provide our job descriptions in an alternative format of video or audio description ABOUT OPSYDIA Opsydia provides commercial systems based on adaptive optics which can directly generate photonic structures in a variety of transparent materials. Learn more at The company is based in the Centre for Innovation & Enterprise at Begbroke Science Park north of Oxford. Begbroke offers comprehensive facilities on-site including a restaurant, coffee shop and a minibus service between the park and Oxford. . click apply for full job details
HR Business Partner Salary: in the region of 55,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Grade: 6.1 Location: Hybrid working - UK Wide coverage When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme Private Medical Insurance Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: We are seeking a proactive and dynamic HR Business Partner to join our Commercial HR team, supporting our Business Development and Customer Experience departments across multiple sites. This hybrid role combines strategic people management guidance with proactive Employee Relations expertise providing crucial support and expert guidance to line managers on complex HR matters. PEOPLE Responsibilities: Deliver comprehensive workforce planning activities to maximise capability and resources while identifying opportunities for increased engagement and efficiencies Drive behavioural and cultural change as appropriate Ensure full succession planning is undertaken, capturing high performance and high potential individuals across all business levels with active development plans Identify skills gaps and collaborate with People Development and Recruitment to support informed strategies Support the annual pay and bonus cycle, including objective and IDP setting processes Drive the annual Voice of Resourcers survey completion, cascade results, and manage action planning CUSTOMERS Responsibilities: Partner with senior leaders and their direct reports on business matters requiring HR solutions Provide full understanding of issues, insights, and medium to long-term strategic support Support behavioural and cultural change to maximise people capability Identify opportunities to increase employee engagement. EMPLOYEE RELATIONS Responsibilities: Provide crucial support and expert guidance to line managers on complex employee relations matters Utilise analytical skills and emotional intelligence to provide specialist advice and innovative solutions Manage a wide range of ER activities, including investigations, disciplinary processes, grievances, restructures, and capability issues Oversee absence management to reduce absence levels across designated areas Analyse data trends using tools like Power BI to identify and address potential issues before they escalate Work closely with managers to develop their capacity in handling ER matters, encouraging early and informal resolution of problems Play a key role in TUPE, ensuring compliance and smooth transitions Foster and maintain positive relationships with trade unions, supporting pay negotiations when they arise SUSTAINABILITY Responsibilities: Utilise company analytics and data to drive performance and provide key information to senior stakeholders Work collaboratively with BU HR Business Partner(s) and ER team to deliver appropriate people solutions Work closely with all stakeholders to deliver effective HR solutions that are understood and deliver optimal outcomes for business challenges The role requires working across multiple UK sites, building key relationships with senior leadership teams, and providing strategic direction on HR activities to ensure sustainability of people What we're looking for: CIPD Level 5 minimum, ideally Level 7 CIPD or equivalent qualification. Chartered member of CIPD or working towards this with evidence of continuous professional development Proven experience of complex workforce planning within a large matrix organisation Previous experience in an HR Generalist or ER role within a unionised and regulated environment Proven ER experience including advising on complex disciplinary and grievance issues with the ability to apply the relevant legal principles and risk assessment Currently working in a comparable operational environment managing complex case work A good knowledge and experience of talent mapping and succession planning Strong experience of strategic workforce planning Experience of supporting large scale organisational change and restructuring programmes including TUPE, redundancy, relocation and contractual variations Experience of partnering with trade unions and a good understanding of the trade union framework and collective bargaining including pay negotiations Knowledge of employee engagement Sharp analytical skills and proficiency in data visualisation tools like Power BI to identify trends and drive performance improvements An experienced project manager who can deliver multiple strategic and high-profile initiatives Strong communication and influencing skills with the ability to interact across all levels of management Have a proven track record of advising and influencing senior stakeholders in an operational environment on confidential and challenging issues Strong attention to detail, problem-solving ability and ability to deliver results to demanding deadlines Commercial acumen and the ability to make balanced, risk-aware decisions that benefit both employees and the business Experience of mediating disputes and bringing matters to a positive conclusion What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 05, 2026
Full time
HR Business Partner Salary: in the region of 55,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Grade: 6.1 Location: Hybrid working - UK Wide coverage When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme Private Medical Insurance Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: We are seeking a proactive and dynamic HR Business Partner to join our Commercial HR team, supporting our Business Development and Customer Experience departments across multiple sites. This hybrid role combines strategic people management guidance with proactive Employee Relations expertise providing crucial support and expert guidance to line managers on complex HR matters. PEOPLE Responsibilities: Deliver comprehensive workforce planning activities to maximise capability and resources while identifying opportunities for increased engagement and efficiencies Drive behavioural and cultural change as appropriate Ensure full succession planning is undertaken, capturing high performance and high potential individuals across all business levels with active development plans Identify skills gaps and collaborate with People Development and Recruitment to support informed strategies Support the annual pay and bonus cycle, including objective and IDP setting processes Drive the annual Voice of Resourcers survey completion, cascade results, and manage action planning CUSTOMERS Responsibilities: Partner with senior leaders and their direct reports on business matters requiring HR solutions Provide full understanding of issues, insights, and medium to long-term strategic support Support behavioural and cultural change to maximise people capability Identify opportunities to increase employee engagement. EMPLOYEE RELATIONS Responsibilities: Provide crucial support and expert guidance to line managers on complex employee relations matters Utilise analytical skills and emotional intelligence to provide specialist advice and innovative solutions Manage a wide range of ER activities, including investigations, disciplinary processes, grievances, restructures, and capability issues Oversee absence management to reduce absence levels across designated areas Analyse data trends using tools like Power BI to identify and address potential issues before they escalate Work closely with managers to develop their capacity in handling ER matters, encouraging early and informal resolution of problems Play a key role in TUPE, ensuring compliance and smooth transitions Foster and maintain positive relationships with trade unions, supporting pay negotiations when they arise SUSTAINABILITY Responsibilities: Utilise company analytics and data to drive performance and provide key information to senior stakeholders Work collaboratively with BU HR Business Partner(s) and ER team to deliver appropriate people solutions Work closely with all stakeholders to deliver effective HR solutions that are understood and deliver optimal outcomes for business challenges The role requires working across multiple UK sites, building key relationships with senior leadership teams, and providing strategic direction on HR activities to ensure sustainability of people What we're looking for: CIPD Level 5 minimum, ideally Level 7 CIPD or equivalent qualification. Chartered member of CIPD or working towards this with evidence of continuous professional development Proven experience of complex workforce planning within a large matrix organisation Previous experience in an HR Generalist or ER role within a unionised and regulated environment Proven ER experience including advising on complex disciplinary and grievance issues with the ability to apply the relevant legal principles and risk assessment Currently working in a comparable operational environment managing complex case work A good knowledge and experience of talent mapping and succession planning Strong experience of strategic workforce planning Experience of supporting large scale organisational change and restructuring programmes including TUPE, redundancy, relocation and contractual variations Experience of partnering with trade unions and a good understanding of the trade union framework and collective bargaining including pay negotiations Knowledge of employee engagement Sharp analytical skills and proficiency in data visualisation tools like Power BI to identify trends and drive performance improvements An experienced project manager who can deliver multiple strategic and high-profile initiatives Strong communication and influencing skills with the ability to interact across all levels of management Have a proven track record of advising and influencing senior stakeholders in an operational environment on confidential and challenging issues Strong attention to detail, problem-solving ability and ability to deliver results to demanding deadlines Commercial acumen and the ability to make balanced, risk-aware decisions that benefit both employees and the business Experience of mediating disputes and bringing matters to a positive conclusion What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 daysUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 05, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 daysUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 05, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
R Land Specialist (Open) We're Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach 'living energy'. We don't just produce renewable energy, we live it - recognising our relationship with the people touched by our business and supporting social, educational, cultural, and environmental initiatives that contribute to the development of the communities we work alongside. Discover more about our business here: Nadara is an innovative place to work. We work in a stimulating and challenging environment, where every day we explore the unknown with curiosity, make decisions with quality and take action and deliver with courage. For us diversity is a real value, and we encourage in connecting different perspectives with respect. Discover more about our culture and approach here: Job Description Summary: Nadara is a leading non-utility generator of onshore wind energy in Europe, focused on long-term sustainable growth through asset acquisition, unrivalled know-how in asset management and operation and conscious ESG choices. Nadara is part of a portfolio of renewable and other companies who are owned by the Infrastructure Investment Fund, advised by JP Morgan Asset Management. We take a long-term outlook on the ownership, operation and growth of our company which is driven by the needs of our stakeholders. At Nadara, we achieve operational excellence, delivering strong financial results while ensuring the highest levels of health and safety performance. Job Description: This role will sit within Nadara's Growth department, providing market leading expertise in the following areas: 1) Growth Origination of greenfield development projects, securing exclusivity and land rights for new wind, solar and energy storage sites. Negotiating viable and cost-effective land deals that allow existing portfolio projects reach their full potential by life extension, repower or wind farm extension, as well as co-location of solar and battery. Building strong relationships with landowners and tenant farmers to ensure all stakeholders have an understanding of project progress and agreement terms. Providing expertise on land and property law in relation to renewable projects. Commercial understanding of business needs with regards to land agreements and viability of renewable projects. Familiarity with and able to understand farming and forestry economics and regulations. 2) Property Management Providing advice to the wider business, including the legal and asset management teams regarding land agreements, 3rd party access, crossing and other interface agreements on existing renewable energy sites. Working with the Finance Team to process rent reviews and landowner payment instructions. Advising on sustainable land management practices. Advising the Asset Management and Compliance teams on the management of Nadara's owned assets including strategic management advice. Key Responsibilities Representing Nadara professionally, establishing and maintaining good relationships with landowners, tenant farmers, land managers or others who own and manage land to ensure they are well informed of developments and progress. Delivering land rights and any associated matters across the development pipeline. Recording of discussions with landowners or their representatives noting issues and seeking resolution as they arise. Liaising with and managing the work of in-house and external lawyers and accountants in respect of new and existing land agreements. Attending any necessary consultations and meetings with stakeholder groups. Advising Nadara how best to manage land assets including responsibilities and obligations. Providing professional advice on how emerging renewable energy regulations and practices may affect land strategies. Support wider business with response to queries associated with growth team project progression. Competencies and behaviours Teamworking and unification of ideas and strategy Clear and precise communicator Critical and analytical thinking Ability to persuade and build a consensus Skills & Knowledge Detailed understanding of the technical tools for wind, solar and battery design High level of commercial awareness UK onshore wind / solar development experience Degree or equivalent Membership of a professional organisation such as RICS or CAAV, or the desire to work towards qualification is desirable but not essential. Experienced with Microsoft Office Suite and Project Management tools Travel Requirements Expected to attend site visits across the UK as required. Pay and benefits At Nadara, we're committed to creating an environment where our people feel valued, supported and empowered to grow.Our rewards package reflects that commitment, including flexible ways of working, continuous learning and development opportunities, and initiatives focused on physical, mental and emotional wellbeing.We recognise effort and dedication, and we make sure it's matched with fair pay and meaningful benefits - join us and be part of an international renewable energy company that invests in both your personal and professional growth. Equality and equity Nadara is proud to be an Equal Opportunity Employer, deeply committed to Diversity, Equity and Inclusion (DEI). We believe that a truly sustainable future is built by diverse minds and voices, and we want everyone to feel they belong and can thrive.Our hiring decisions are based solely on merit, skills, and potential, and pay is determined fairly - considering each individual's experience, qualifications and contribution.Together, we're building an inclusive culture where everyone has the chance to make an impact, because when people thrive - so does our planet. What we expect from you We're looking for people who share our passion for making a difference: curious minds that are eager to learn, grow and take ownership.If you bring initiative, commitment and a collaborative mindset, we'll give you the space and support to flourish. Location: Edinburgh Time Type: Full time Worker Subtype: Regular
Feb 04, 2026
Full time
R Land Specialist (Open) We're Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach 'living energy'. We don't just produce renewable energy, we live it - recognising our relationship with the people touched by our business and supporting social, educational, cultural, and environmental initiatives that contribute to the development of the communities we work alongside. Discover more about our business here: Nadara is an innovative place to work. We work in a stimulating and challenging environment, where every day we explore the unknown with curiosity, make decisions with quality and take action and deliver with courage. For us diversity is a real value, and we encourage in connecting different perspectives with respect. Discover more about our culture and approach here: Job Description Summary: Nadara is a leading non-utility generator of onshore wind energy in Europe, focused on long-term sustainable growth through asset acquisition, unrivalled know-how in asset management and operation and conscious ESG choices. Nadara is part of a portfolio of renewable and other companies who are owned by the Infrastructure Investment Fund, advised by JP Morgan Asset Management. We take a long-term outlook on the ownership, operation and growth of our company which is driven by the needs of our stakeholders. At Nadara, we achieve operational excellence, delivering strong financial results while ensuring the highest levels of health and safety performance. Job Description: This role will sit within Nadara's Growth department, providing market leading expertise in the following areas: 1) Growth Origination of greenfield development projects, securing exclusivity and land rights for new wind, solar and energy storage sites. Negotiating viable and cost-effective land deals that allow existing portfolio projects reach their full potential by life extension, repower or wind farm extension, as well as co-location of solar and battery. Building strong relationships with landowners and tenant farmers to ensure all stakeholders have an understanding of project progress and agreement terms. Providing expertise on land and property law in relation to renewable projects. Commercial understanding of business needs with regards to land agreements and viability of renewable projects. Familiarity with and able to understand farming and forestry economics and regulations. 2) Property Management Providing advice to the wider business, including the legal and asset management teams regarding land agreements, 3rd party access, crossing and other interface agreements on existing renewable energy sites. Working with the Finance Team to process rent reviews and landowner payment instructions. Advising on sustainable land management practices. Advising the Asset Management and Compliance teams on the management of Nadara's owned assets including strategic management advice. Key Responsibilities Representing Nadara professionally, establishing and maintaining good relationships with landowners, tenant farmers, land managers or others who own and manage land to ensure they are well informed of developments and progress. Delivering land rights and any associated matters across the development pipeline. Recording of discussions with landowners or their representatives noting issues and seeking resolution as they arise. Liaising with and managing the work of in-house and external lawyers and accountants in respect of new and existing land agreements. Attending any necessary consultations and meetings with stakeholder groups. Advising Nadara how best to manage land assets including responsibilities and obligations. Providing professional advice on how emerging renewable energy regulations and practices may affect land strategies. Support wider business with response to queries associated with growth team project progression. Competencies and behaviours Teamworking and unification of ideas and strategy Clear and precise communicator Critical and analytical thinking Ability to persuade and build a consensus Skills & Knowledge Detailed understanding of the technical tools for wind, solar and battery design High level of commercial awareness UK onshore wind / solar development experience Degree or equivalent Membership of a professional organisation such as RICS or CAAV, or the desire to work towards qualification is desirable but not essential. Experienced with Microsoft Office Suite and Project Management tools Travel Requirements Expected to attend site visits across the UK as required. Pay and benefits At Nadara, we're committed to creating an environment where our people feel valued, supported and empowered to grow.Our rewards package reflects that commitment, including flexible ways of working, continuous learning and development opportunities, and initiatives focused on physical, mental and emotional wellbeing.We recognise effort and dedication, and we make sure it's matched with fair pay and meaningful benefits - join us and be part of an international renewable energy company that invests in both your personal and professional growth. Equality and equity Nadara is proud to be an Equal Opportunity Employer, deeply committed to Diversity, Equity and Inclusion (DEI). We believe that a truly sustainable future is built by diverse minds and voices, and we want everyone to feel they belong and can thrive.Our hiring decisions are based solely on merit, skills, and potential, and pay is determined fairly - considering each individual's experience, qualifications and contribution.Together, we're building an inclusive culture where everyone has the chance to make an impact, because when people thrive - so does our planet. What we expect from you We're looking for people who share our passion for making a difference: curious minds that are eager to learn, grow and take ownership.If you bring initiative, commitment and a collaborative mindset, we'll give you the space and support to flourish. Location: Edinburgh Time Type: Full time Worker Subtype: Regular
We are looking for a confident and experienced Interim Employee Relations Consultant to work with a well-known non-profit organistion based in London and provide specialist support on a range of ER matters. In this role, you'll take ownership of complex cases, ensuring each is handled with fairness, consistency, and professionalism. You'll bring expert HR and ER knowledge to help managers navigate challenging situations while maintaining a positive employee experience. Leading end-to-end ER casework, including disciplinaries, grievances, performance issues, complaints, and policy breaches. Conducting investigations, interviewing parties, and reviewing evidence to produce clear, balanced, and timely outcomes. Coaching and advising managers on best practice, procedural compliance, and approaches to resolution. Ensuring all cases are managed in line with employment law, internal policy, and organisational values. Identifying risk areas or recurring themes and recommending improvements to ER processes and policies. Maintaining accuracy, confidentiality, and impartiality throughout all case handling. You will be someone who can quickly build trust and deliver high-quality ER support in a fast-paced environment. You bring: Strong HR background (CIPD-qualified or equivalent experience). Significant experience managing complex Employee Relations cases. Excellent interviewing, communication, and report-writing skills. Ability to interpret evidence, make sound judgements, and advise confidently. Strong stakeholder management and the ability to challenge constructively. A calm, pragmatic, and solutions-focused approach. Hybrid working of 2 days a week in the London based offices, rest of the week WFH.
Feb 04, 2026
Full time
We are looking for a confident and experienced Interim Employee Relations Consultant to work with a well-known non-profit organistion based in London and provide specialist support on a range of ER matters. In this role, you'll take ownership of complex cases, ensuring each is handled with fairness, consistency, and professionalism. You'll bring expert HR and ER knowledge to help managers navigate challenging situations while maintaining a positive employee experience. Leading end-to-end ER casework, including disciplinaries, grievances, performance issues, complaints, and policy breaches. Conducting investigations, interviewing parties, and reviewing evidence to produce clear, balanced, and timely outcomes. Coaching and advising managers on best practice, procedural compliance, and approaches to resolution. Ensuring all cases are managed in line with employment law, internal policy, and organisational values. Identifying risk areas or recurring themes and recommending improvements to ER processes and policies. Maintaining accuracy, confidentiality, and impartiality throughout all case handling. You will be someone who can quickly build trust and deliver high-quality ER support in a fast-paced environment. You bring: Strong HR background (CIPD-qualified or equivalent experience). Significant experience managing complex Employee Relations cases. Excellent interviewing, communication, and report-writing skills. Ability to interpret evidence, make sound judgements, and advise confidently. Strong stakeholder management and the ability to challenge constructively. A calm, pragmatic, and solutions-focused approach. Hybrid working of 2 days a week in the London based offices, rest of the week WFH.
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 04, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 03, 2026
Full time
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 03, 2026
Full time
Job Title: Principal Mechanical Design Engineer Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £55,000 What you'll be doing: Lead the end-to-end development of complex fluid systems, shaping designs that meet demanding performance and environmental requirements Create and review high-value engineering deliverables - for schematics and P&IDs to calculations, system descriptions, and 3D models Drive advanced system analyses , including flow, pressure, thermal, and transient modelling to validate performance under challenging conditions Select and assess critical equipment (pumps, compressors, valves, heat exchangers, filters, tanks), ensuring it meet tough submarine operating environments Champion technology integrity by reviewing supplier documentation, ensuring full compliance with shock, vibration, atmosphere, temperature, maintainability, and access constraints Influence design quality and safety, contributing to reviews, hazard studies, verification activities, and resolution of technical issues, modifications, and non-conformances Your skills and experiences: Essential: Educated to degree level, with Chartered Engineer status highly desirable Solid background in mechanical, marine, process, or fluid systems engineering gained with a complex or highly regulated environment Strong knowledge of fluid dynamics, thermodynamics, pressure-drop behaviour, transient analysis , and system performance modelling Demonstrated technical expertise in the design, analysis , and integration of both compressible and incompressible fluid systems Desirable: Experience using industry-standard modelling and analysis tools such as FloMASTER, FluidFlow, MATLAB, CFD packages, ANSYS, or similar Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Mechanical Engineering Discipline team: This is an exciting opportunity to join the SSN AUKUS Platform Mechanical Integrated Delivery Team as a Principal Mechanical Design Engineer, where you'll serve as a technical specialist for some of the submarine's most critical compressible and incompressible fluid systems. In this role, you'll take ownership of high-integrity mechanical designs that must perform flawlessly within one of the most demanding engineering environments in the world. You'll shape complex system solutions, influence platform-level decisions , and ensure designs meet the rigorous performance, safety, and environmental requirements unique to submarine engineering. This a chance to work at the forefront of next-generation naval capability, tackling challenging technical problems and contributing directly to one of the UK's most advanced defence programmes. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 13th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Position: Project Manager Location: Leeds Salary: 45,000 - 55,000 Project Manager required to join a well-established company based in the Leeds area that specialise in Metal Pressings. The successful candidate will lead and deliver manufacturing and operational projects across our production environment. This role is ideal for a professional with strong project management expertise who can coordinate cross-functional teams, manage timelines and budgets, and drive successful execution-particularly within metal presswork operations, including deep drawn, progression, and transfer presswork. Project Manager Job Overview Plan, lead, and deliver manufacturing and engineering projects from concept through to completion, ensuring scope, cost, quality, and timelines are effectively managed. Develop detailed project plans, including milestones, resource requirements, risk assessments, and contingency plans. Lead cross-functional project teams involving production, engineering, maintenance, quality, suppliers, and external contractors. Manage projects related to new equipment installation, process upgrades, tooling changes, and facility improvements. Track project performance using KPIs, reporting progress, risks, and issues to stakeholders and senior management. Identify and manage project risks, ensuring timely mitigation and resolution of issues. Support continuous improvement initiatives by coordinating Lean, efficiency, and cost reduction projects. Lead or support new product introduction (NPI) projects, ensuring readiness for production, documentation completion, and smooth handover to operations. Ensure all projects comply with company policies, health & safety standards, and regulatory requirements. Maintain accurate project documentation, including project plans, reports, change logs, and lessons learned. Provide leadership, guidance, and clear communication to project team members throughout the project lifecycle. Project Manager Job Requirements Bachelor's degree in Engineering, Manufacturing, Project Management, or a related discipline. 5-7 years of experience managing projects in a manufacturing environment, ideally within metal pressing, automotive, or precision engineering. Proven experience delivering capital projects, equipment installations, or process improvement initiatives. Strong project management skills, including planning, scheduling, risk management, and stakeholder engagement. Excellent communication, leadership, and coordination skills with the ability to influence cross-functional teams. Strong analytical skills with experience using data and reporting tools (e.g. Excel, Power BI). Familiarity with ERP systems (e.g. SAP, Epicor) and project tracking tools. PMP, PRINCE2, or equivalent Project Management certification is highly desirable. Knowledge of metal forming processes, press tooling, and manufacturing environments is advantageous. Project Manager Salary & Benefits Permanent position Salary - 45,000 to 55,000 Monday to Friday Competitive holiday allowance Pension scheme Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Feb 03, 2026
Full time
Position: Project Manager Location: Leeds Salary: 45,000 - 55,000 Project Manager required to join a well-established company based in the Leeds area that specialise in Metal Pressings. The successful candidate will lead and deliver manufacturing and operational projects across our production environment. This role is ideal for a professional with strong project management expertise who can coordinate cross-functional teams, manage timelines and budgets, and drive successful execution-particularly within metal presswork operations, including deep drawn, progression, and transfer presswork. Project Manager Job Overview Plan, lead, and deliver manufacturing and engineering projects from concept through to completion, ensuring scope, cost, quality, and timelines are effectively managed. Develop detailed project plans, including milestones, resource requirements, risk assessments, and contingency plans. Lead cross-functional project teams involving production, engineering, maintenance, quality, suppliers, and external contractors. Manage projects related to new equipment installation, process upgrades, tooling changes, and facility improvements. Track project performance using KPIs, reporting progress, risks, and issues to stakeholders and senior management. Identify and manage project risks, ensuring timely mitigation and resolution of issues. Support continuous improvement initiatives by coordinating Lean, efficiency, and cost reduction projects. Lead or support new product introduction (NPI) projects, ensuring readiness for production, documentation completion, and smooth handover to operations. Ensure all projects comply with company policies, health & safety standards, and regulatory requirements. Maintain accurate project documentation, including project plans, reports, change logs, and lessons learned. Provide leadership, guidance, and clear communication to project team members throughout the project lifecycle. Project Manager Job Requirements Bachelor's degree in Engineering, Manufacturing, Project Management, or a related discipline. 5-7 years of experience managing projects in a manufacturing environment, ideally within metal pressing, automotive, or precision engineering. Proven experience delivering capital projects, equipment installations, or process improvement initiatives. Strong project management skills, including planning, scheduling, risk management, and stakeholder engagement. Excellent communication, leadership, and coordination skills with the ability to influence cross-functional teams. Strong analytical skills with experience using data and reporting tools (e.g. Excel, Power BI). Familiarity with ERP systems (e.g. SAP, Epicor) and project tracking tools. PMP, PRINCE2, or equivalent Project Management certification is highly desirable. Knowledge of metal forming processes, press tooling, and manufacturing environments is advantageous. Project Manager Salary & Benefits Permanent position Salary - 45,000 to 55,000 Monday to Friday Competitive holiday allowance Pension scheme Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
About the role We are seeking an experienced and highly capable Senior Operations Specialist to support the operational delivery of major aftersales projects within BYD's Commercial Vehicle division. This role is central to ensuring the smooth execution of large-scale programmes-such as battery retrofit operations, field service campaigns, and service upgrade initiatives-while maintaining efficient daily aftersales operations. The successful candidate must demonstrate strong multi-tasking ability, advanced proficiency in office and digital tools, solid data-handling skills, and the resilience to thrive under pressure in a fast-paced environment. The role works closely with technical, engineering, quality, parts, project, and key account teams across both the UK and Europe. Working Location Hounslow, London (Fully Office-based) Key responsibilities 1. Major Project Operations Lead or support the operational rollout of key programmes, including battery retrofit projects, field campaigns, and service upgrades. Coordinate project timelines, resource allocation, reporting, and cross-functional communication to ensure on-time delivery. Manage daily follow-ups, documentation control, risk tracking, and progress monitoring across multiple concurrent projects. 2. Operational Support & Process Execution Oversee daily aftersales operations such as fleet issue tracking, service workflow coordination, and customer escalations. Improve service efficiency, turnaround time, parts availability, and warranty cost control. Ensure all operations comply with UK/EU regulations and adhere to BYD's global service standards. 3. Data Analysis & Process Development Prepare high-quality operational reports, dashboards, performance analyses, and presentations using Excel, PowerPoint, Power BI, and other tools. Consolidate and analyse large datasets to identify trends, operational risks, and improvement opportunities. Maintain clear, accurate, and well organised documentation for major projects and operational processes. 4. Stakeholder & Customer Coordination Collaborate closely with key accounts, internal technical teams, suppliers, and engineering experts to support project and service delivery. Support customer meetings, service reviews, and communication on major operational topics. Manage escalations and ensure timely and effective resolution of critical customer issues. Your profile Education & Experience Bachelor's degree or above in Engineering, Operations, Business, or related fields. 5+ years of experience in automotive aftersales, commercial vehicles, EVs, operations, or project management. Proven track record of coordinating multiple major projects simultaneously in a high pressure environment. Skills & Competencies Exceptional multi-tasking and organisational skills. High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook); Power BI proficiency is a strong plus. Strong analytical skills with the ability to interpret data and present insights effectively. Excellent communication and stakeholder management skills. Ability to build, optimise, and maintain operational processes. Familiarity with EV systems, batteries, or automotive service operations is advantageous. Personal Attributes High stress tolerance and ability to handle fast paced, demanding workflows. Detail oriented, structured, and dependable. Hands on, proactive, and solution driven, with strong ownership of tasks. Team player who can also work independently when required. Bilingual (English/Mandarin) preferred. We offer Performance and experience based competitive remuneration 25 holidays + public holidays Scottish Widow workplace pension Commute allowance Salary sacrifice car scheme Department & company wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de carbonisation of the economy Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Feb 03, 2026
Full time
About the role We are seeking an experienced and highly capable Senior Operations Specialist to support the operational delivery of major aftersales projects within BYD's Commercial Vehicle division. This role is central to ensuring the smooth execution of large-scale programmes-such as battery retrofit operations, field service campaigns, and service upgrade initiatives-while maintaining efficient daily aftersales operations. The successful candidate must demonstrate strong multi-tasking ability, advanced proficiency in office and digital tools, solid data-handling skills, and the resilience to thrive under pressure in a fast-paced environment. The role works closely with technical, engineering, quality, parts, project, and key account teams across both the UK and Europe. Working Location Hounslow, London (Fully Office-based) Key responsibilities 1. Major Project Operations Lead or support the operational rollout of key programmes, including battery retrofit projects, field campaigns, and service upgrades. Coordinate project timelines, resource allocation, reporting, and cross-functional communication to ensure on-time delivery. Manage daily follow-ups, documentation control, risk tracking, and progress monitoring across multiple concurrent projects. 2. Operational Support & Process Execution Oversee daily aftersales operations such as fleet issue tracking, service workflow coordination, and customer escalations. Improve service efficiency, turnaround time, parts availability, and warranty cost control. Ensure all operations comply with UK/EU regulations and adhere to BYD's global service standards. 3. Data Analysis & Process Development Prepare high-quality operational reports, dashboards, performance analyses, and presentations using Excel, PowerPoint, Power BI, and other tools. Consolidate and analyse large datasets to identify trends, operational risks, and improvement opportunities. Maintain clear, accurate, and well organised documentation for major projects and operational processes. 4. Stakeholder & Customer Coordination Collaborate closely with key accounts, internal technical teams, suppliers, and engineering experts to support project and service delivery. Support customer meetings, service reviews, and communication on major operational topics. Manage escalations and ensure timely and effective resolution of critical customer issues. Your profile Education & Experience Bachelor's degree or above in Engineering, Operations, Business, or related fields. 5+ years of experience in automotive aftersales, commercial vehicles, EVs, operations, or project management. Proven track record of coordinating multiple major projects simultaneously in a high pressure environment. Skills & Competencies Exceptional multi-tasking and organisational skills. High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook); Power BI proficiency is a strong plus. Strong analytical skills with the ability to interpret data and present insights effectively. Excellent communication and stakeholder management skills. Ability to build, optimise, and maintain operational processes. Familiarity with EV systems, batteries, or automotive service operations is advantageous. Personal Attributes High stress tolerance and ability to handle fast paced, demanding workflows. Detail oriented, structured, and dependable. Hands on, proactive, and solution driven, with strong ownership of tasks. Team player who can also work independently when required. Bilingual (English/Mandarin) preferred. We offer Performance and experience based competitive remuneration 25 holidays + public holidays Scottish Widow workplace pension Commute allowance Salary sacrifice car scheme Department & company wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de carbonisation of the economy Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
