Job Description This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors. Learn more about Marchwood by clicking here. About the Role As our Laboratory Manager, you will oversee the day to day performance of approximately ten technicians and analysts, ensuring the smooth running of all extraction and analytical operations. Working closely with Health & Safety, Technical, Quality, Customer Services and wider operational teams, you will ensure that client samples are processed safely, efficiently, and to the highest standards. You will champion continuous improvement, drive team development, and help shape the future of our laboratory's capabilities. What You'll Be Doing Leadership & People Development Inspire, motivate and lead a high performing team through coaching and supportive management. Identify training needs and create development opportunities to enhance team capability. Build a culture of transparency, trust, and empowerment, enabling confident, independent decision making. Operational Excellence Ensure safe and efficient daily laboratory operations, meeting agreed turnaround times and quality criteria. Troubleshoot technical, instrumental, and methodological issues alongside supporting long term improvements. Plan and manage departmental workflow to maximise productivity and efficiency. Support method development, validation and the launch of new analytical services. Quality, Safety & Compliance Maintain full compliance with ISO 17025, MCERTS, and internal procedures. Manage chemical and consumable controls and ensure equipment and instrumentation are maintained through effective liaison with engineers and service providers. Lead timely investigations into non conformances, implementing corrective and preventative actions. Promote a safe, tidy and high quality working environment. Customer & Stakeholder Engagement Support meetings with key clients, understanding their requirements and ensuring satisfaction. Work collaboratively with Customer Services and Business Development teams to deliver exceptional service. Communicate regularly with operational leaders, HR, and other stakeholders. Continuous Improvement Champion a culture of continuous improvement across processes, standards, and performance metrics. Encourage innovative thinking and cross team collaboration to enhance outcomes for colleagues and customers. Role-Specific Requirements Experience within an analytical laboratory environment. Proven success leading teams within an ISO 17025 / MCERTS accredited laboratory. Strong experience managing and developing technicians and analysts. Knowledge or experience with High Resolution instruments, GC QQQ, LC QQQ, or POP analysis (advantageous). Experience in identifying, developing and implementing Lean or other operational efficiency processes. What We Offer The chance to lead a specialist team at the forefront of environmental and chemical analysis. Career development opportunities, including training such as Fire Marshal, First Aider, Internal Auditor and more. A supportive environment where innovation and professional growth are actively encouraged. If you are a proactive leader with strong technical expertise and a passion for continuous improvement, we would love to hear from you. Apply today and help shape the future of our laboratory operations.
May 30, 2026
Full time
Job Description This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors. Learn more about Marchwood by clicking here. About the Role As our Laboratory Manager, you will oversee the day to day performance of approximately ten technicians and analysts, ensuring the smooth running of all extraction and analytical operations. Working closely with Health & Safety, Technical, Quality, Customer Services and wider operational teams, you will ensure that client samples are processed safely, efficiently, and to the highest standards. You will champion continuous improvement, drive team development, and help shape the future of our laboratory's capabilities. What You'll Be Doing Leadership & People Development Inspire, motivate and lead a high performing team through coaching and supportive management. Identify training needs and create development opportunities to enhance team capability. Build a culture of transparency, trust, and empowerment, enabling confident, independent decision making. Operational Excellence Ensure safe and efficient daily laboratory operations, meeting agreed turnaround times and quality criteria. Troubleshoot technical, instrumental, and methodological issues alongside supporting long term improvements. Plan and manage departmental workflow to maximise productivity and efficiency. Support method development, validation and the launch of new analytical services. Quality, Safety & Compliance Maintain full compliance with ISO 17025, MCERTS, and internal procedures. Manage chemical and consumable controls and ensure equipment and instrumentation are maintained through effective liaison with engineers and service providers. Lead timely investigations into non conformances, implementing corrective and preventative actions. Promote a safe, tidy and high quality working environment. Customer & Stakeholder Engagement Support meetings with key clients, understanding their requirements and ensuring satisfaction. Work collaboratively with Customer Services and Business Development teams to deliver exceptional service. Communicate regularly with operational leaders, HR, and other stakeholders. Continuous Improvement Champion a culture of continuous improvement across processes, standards, and performance metrics. Encourage innovative thinking and cross team collaboration to enhance outcomes for colleagues and customers. Role-Specific Requirements Experience within an analytical laboratory environment. Proven success leading teams within an ISO 17025 / MCERTS accredited laboratory. Strong experience managing and developing technicians and analysts. Knowledge or experience with High Resolution instruments, GC QQQ, LC QQQ, or POP analysis (advantageous). Experience in identifying, developing and implementing Lean or other operational efficiency processes. What We Offer The chance to lead a specialist team at the forefront of environmental and chemical analysis. Career development opportunities, including training such as Fire Marshal, First Aider, Internal Auditor and more. A supportive environment where innovation and professional growth are actively encouraged. If you are a proactive leader with strong technical expertise and a passion for continuous improvement, we would love to hear from you. Apply today and help shape the future of our laboratory operations.
Job Description This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors. Learn more about Marchwood by clicking here. About the Role As our Laboratory Manager, you will oversee the day to day performance of approximately ten technicians and analysts, ensuring the smooth running of all extraction and analytical operations. Working closely with Health & Safety, Technical, Quality, Customer Services and wider operational teams, you will ensure that client samples are processed safely, efficiently, and to the highest standards. You will champion continuous improvement, drive team development, and help shape the future of our laboratory's capabilities. What You'll Be Doing Leadership & People Development Inspire, motivate and lead a high performing team through coaching and supportive management. Identify training needs and create development opportunities to enhance team capability. Build a culture of transparency, trust, and empowerment, enabling confident, independent decision making. Operational Excellence Ensure safe and efficient daily laboratory operations, meeting agreed turnaround times and quality criteria. Troubleshoot technical, instrumental, and methodological issues alongside supporting long term improvements. Plan and manage departmental workflow to maximise productivity and efficiency. Support method development, validation and the launch of new analytical services. Quality, Safety & Compliance Maintain full compliance with ISO 17025, MCERTS, and internal procedures. Manage chemical and consumable controls and ensure equipment and instrumentation are maintained through effective liaison with engineers and service providers. Lead timely investigations into non conformances, implementing corrective and preventative actions. Promote a safe, tidy and high quality working environment. Customer & Stakeholder Engagement Support meetings with key clients, understanding their requirements and ensuring satisfaction. Work collaboratively with Customer Services and Business Development teams to deliver exceptional service. Communicate regularly with operational leaders, HR, and other stakeholders. Continuous Improvement Champion a culture of continuous improvement across processes, standards, and performance metrics. Encourage innovative thinking and cross team collaboration to enhance outcomes for colleagues and customers. Role-Specific Requirements Experience within an analytical laboratory environment. Proven success leading teams within an ISO 17025 / MCERTS accredited laboratory. Strong experience managing and developing technicians and analysts. Knowledge or experience with High Resolution instruments, GC QQQ, LC QQQ, or POP analysis (advantageous). Experience in identifying, developing and implementing Lean or other operational efficiency processes. What We Offer The chance to lead a specialist team at the forefront of environmental and chemical analysis. Career development opportunities, including training such as Fire Marshal, First Aider, Internal Auditor and more. A supportive environment where innovation and professional growth are actively encouraged. If you are a proactive leader with strong technical expertise and a passion for continuous improvement, we would love to hear from you. Apply today and help shape the future of our laboratory operations.
May 30, 2026
Full time
Job Description This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors. Learn more about Marchwood by clicking here. About the Role As our Laboratory Manager, you will oversee the day to day performance of approximately ten technicians and analysts, ensuring the smooth running of all extraction and analytical operations. Working closely with Health & Safety, Technical, Quality, Customer Services and wider operational teams, you will ensure that client samples are processed safely, efficiently, and to the highest standards. You will champion continuous improvement, drive team development, and help shape the future of our laboratory's capabilities. What You'll Be Doing Leadership & People Development Inspire, motivate and lead a high performing team through coaching and supportive management. Identify training needs and create development opportunities to enhance team capability. Build a culture of transparency, trust, and empowerment, enabling confident, independent decision making. Operational Excellence Ensure safe and efficient daily laboratory operations, meeting agreed turnaround times and quality criteria. Troubleshoot technical, instrumental, and methodological issues alongside supporting long term improvements. Plan and manage departmental workflow to maximise productivity and efficiency. Support method development, validation and the launch of new analytical services. Quality, Safety & Compliance Maintain full compliance with ISO 17025, MCERTS, and internal procedures. Manage chemical and consumable controls and ensure equipment and instrumentation are maintained through effective liaison with engineers and service providers. Lead timely investigations into non conformances, implementing corrective and preventative actions. Promote a safe, tidy and high quality working environment. Customer & Stakeholder Engagement Support meetings with key clients, understanding their requirements and ensuring satisfaction. Work collaboratively with Customer Services and Business Development teams to deliver exceptional service. Communicate regularly with operational leaders, HR, and other stakeholders. Continuous Improvement Champion a culture of continuous improvement across processes, standards, and performance metrics. Encourage innovative thinking and cross team collaboration to enhance outcomes for colleagues and customers. Role-Specific Requirements Experience within an analytical laboratory environment. Proven success leading teams within an ISO 17025 / MCERTS accredited laboratory. Strong experience managing and developing technicians and analysts. Knowledge or experience with High Resolution instruments, GC QQQ, LC QQQ, or POP analysis (advantageous). Experience in identifying, developing and implementing Lean or other operational efficiency processes. What We Offer The chance to lead a specialist team at the forefront of environmental and chemical analysis. Career development opportunities, including training such as Fire Marshal, First Aider, Internal Auditor and more. A supportive environment where innovation and professional growth are actively encouraged. If you are a proactive leader with strong technical expertise and a passion for continuous improvement, we would love to hear from you. Apply today and help shape the future of our laboratory operations.
Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 29, 2026
Full time
Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Company Description SGS is the world s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 93,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world. Our Corporate Incubation Lab acts as a catalyst to stimulate innovation and develop a pipeline of successful new ventures within SGS. It provides SGS-built early-stage ventures with the support and guidance they need to develop into a new business. Job Description - Quality Engineer - BESS Specialist Our client is a global market leader in energy storage technology solutions and services. As Quality Engineer, the successful candidate will play a key role in directing the investigation, identification, and resolution of issues within design, specification, installation, commissioning, handover, service, warranty, and sustaining operations. The ideal candidate will possess technical expertise as well as critical thinking ability. Bachelor's degree in Engineering, Quality Management, or a related technical field required Experience in quality, engineering, or operations roles within manufacturing and or energy sectors, with proven success supporting customer-facing project teams and collaborating across global organizations. Proven experience managing quality engineering non conformities and driving alignment across regional organizations. Deep understanding of at least two of the following domains: Software & Controls, Batteries, Inverters, Transformers, Civil Structural, Electrical Systems. Strong background in developing and implementing proactive quality systems, risk management frameworks, and lifecycle improvement processes. Demonstrated success driving product readiness and launch scalability in partnership with engineering, supply chain, and manufacturing teams. Strong analytical mindset with a track record of data-driven decision making tied to cost and performance outcomes. Ability to lead through influence and foster collaboration across functions and cultures. Experience with supplier quality management, product lifecycle integration, and change control processes. Familiarity with quality assurance for product and design changes, including compliance, validation, and risk mitigation. A hands-on Quality Engineer with real shopfloor experience, driven quality walls , led 8D investigations at the wall , managed sorting and containment actions , and worked extensively with FMEA s and Control Plans. Locations: Amsterdam, Berlin , Zurich or UK
May 29, 2026
Contractor
Company Description SGS is the world s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 93,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world. Our Corporate Incubation Lab acts as a catalyst to stimulate innovation and develop a pipeline of successful new ventures within SGS. It provides SGS-built early-stage ventures with the support and guidance they need to develop into a new business. Job Description - Quality Engineer - BESS Specialist Our client is a global market leader in energy storage technology solutions and services. As Quality Engineer, the successful candidate will play a key role in directing the investigation, identification, and resolution of issues within design, specification, installation, commissioning, handover, service, warranty, and sustaining operations. The ideal candidate will possess technical expertise as well as critical thinking ability. Bachelor's degree in Engineering, Quality Management, or a related technical field required Experience in quality, engineering, or operations roles within manufacturing and or energy sectors, with proven success supporting customer-facing project teams and collaborating across global organizations. Proven experience managing quality engineering non conformities and driving alignment across regional organizations. Deep understanding of at least two of the following domains: Software & Controls, Batteries, Inverters, Transformers, Civil Structural, Electrical Systems. Strong background in developing and implementing proactive quality systems, risk management frameworks, and lifecycle improvement processes. Demonstrated success driving product readiness and launch scalability in partnership with engineering, supply chain, and manufacturing teams. Strong analytical mindset with a track record of data-driven decision making tied to cost and performance outcomes. Ability to lead through influence and foster collaboration across functions and cultures. Experience with supplier quality management, product lifecycle integration, and change control processes. Familiarity with quality assurance for product and design changes, including compliance, validation, and risk mitigation. A hands-on Quality Engineer with real shopfloor experience, driven quality walls , led 8D investigations at the wall , managed sorting and containment actions , and worked extensively with FMEA s and Control Plans. Locations: Amsterdam, Berlin , Zurich or UK
Role Information: Job Title - Electrical Test Engineer Salary - Up to 42,000 Location - Merthyr Tydfil South Wales Why join Marshall Land Systems in this role: The Electrical Test Engineer is responsible for ensuring that all electrical systems, components and assemblies are tested, inspected and verified to meet engineering specifications, regulatory standards and customer requirements prior to delivery. Working closely with Production, Engineering and Quality teams, the role plays a key part in ensuring electrical integrity, safety, compliance and on-time delivery of fully functional products. You responsibilities in this role include: Support test planning and readiness in line with production schedules and project milestones Review and contribute to electrical test plans, procedures and work instructions Execute in-process, system-level and final acceptance testing (FAT) on electrical systems and assemblies Conduct electrical testing including continuity, insulation resistance, functional testing and fault diagnostics Verify electrical installations against schematics, wiring diagrams and technical specifications Perform inspections, fault finding and root cause analysis on electrical systems, ensuring clear reporting of issues Identify, raise and support resolution of non-conformances (NCRs) Ensure all electrical systems meet defined quality and safety standards before progression or Maintain accurate test records, certification packs and electrical compliance documentation Communicate test progress, issues and results to key stakeholders Support continuous improvement initiatives across electrical test and production processes Assist with internal and external audits, ensuring compliance with electrical standards and procedures Maintain, calibrate and ensure safe use of electrical test equipment and instrumentation Ensure adherence to 5S and housekeeping standards within the test environment Support shift-based working where required (including day/night rotation) Promote and comply with Health, Safety and Environmental (HSE) requirements, including electrical safety practices Ensure compliance with all legal, statutory and contractual obligations Apply if you have most of the following: Experience within a manufacturing, production or engineering environment Background in testing electrical systems, control panels, machinery or integrated units Experience working to production schedules and delivery targets Knowledge of electrical standards and quality frameworks (e.g. ISO 9001, wiring regulations) Experience assembling, connecting and using electrical test instrumentation Proven ability to fault find and diagnose electrical issues Ability to work both independently and as part of a team Technical skills/education: Relevant electrical qualification (e.g. City & Guilds, NVQ, HNC/HND in Electrical Engineering or equivalent) Ability to read and interpret electrical schematics, wiring diagrams and technical specifications Strong understanding of electrical testing methods and safety standards Experience with electrical test equipment (e.g. multimeters, insulation testers, continuity testers) Knowledge of system-level testing and integration (electrical/mechanical interface) Ability to analyse and interpret electrical test data and results Experience with Factory Acceptance Testing (FAT) and inspection processes Knowledge of non-conformance reporting (NCR) and root cause analysis Strong electrical fault-finding and diagnostic skills Additional local needs: Onsite role Successful candidates will be required to complete a BPSS check The benefits of this role include: Access to electrical and technical training, certifications and continuous professional Clear career progression to Senior Electrical Test Engineer, Test Lead or Test Manager Cross-functional exposure to Production, Quality and Engineering teams Opportunities to develop expertise in electrical systems, compliance and testing Potential career pathways into Electrical Engineering, Commissioning or Systems Engineering roles Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 29, 2026
Full time
Role Information: Job Title - Electrical Test Engineer Salary - Up to 42,000 Location - Merthyr Tydfil South Wales Why join Marshall Land Systems in this role: The Electrical Test Engineer is responsible for ensuring that all electrical systems, components and assemblies are tested, inspected and verified to meet engineering specifications, regulatory standards and customer requirements prior to delivery. Working closely with Production, Engineering and Quality teams, the role plays a key part in ensuring electrical integrity, safety, compliance and on-time delivery of fully functional products. You responsibilities in this role include: Support test planning and readiness in line with production schedules and project milestones Review and contribute to electrical test plans, procedures and work instructions Execute in-process, system-level and final acceptance testing (FAT) on electrical systems and assemblies Conduct electrical testing including continuity, insulation resistance, functional testing and fault diagnostics Verify electrical installations against schematics, wiring diagrams and technical specifications Perform inspections, fault finding and root cause analysis on electrical systems, ensuring clear reporting of issues Identify, raise and support resolution of non-conformances (NCRs) Ensure all electrical systems meet defined quality and safety standards before progression or Maintain accurate test records, certification packs and electrical compliance documentation Communicate test progress, issues and results to key stakeholders Support continuous improvement initiatives across electrical test and production processes Assist with internal and external audits, ensuring compliance with electrical standards and procedures Maintain, calibrate and ensure safe use of electrical test equipment and instrumentation Ensure adherence to 5S and housekeeping standards within the test environment Support shift-based working where required (including day/night rotation) Promote and comply with Health, Safety and Environmental (HSE) requirements, including electrical safety practices Ensure compliance with all legal, statutory and contractual obligations Apply if you have most of the following: Experience within a manufacturing, production or engineering environment Background in testing electrical systems, control panels, machinery or integrated units Experience working to production schedules and delivery targets Knowledge of electrical standards and quality frameworks (e.g. ISO 9001, wiring regulations) Experience assembling, connecting and using electrical test instrumentation Proven ability to fault find and diagnose electrical issues Ability to work both independently and as part of a team Technical skills/education: Relevant electrical qualification (e.g. City & Guilds, NVQ, HNC/HND in Electrical Engineering or equivalent) Ability to read and interpret electrical schematics, wiring diagrams and technical specifications Strong understanding of electrical testing methods and safety standards Experience with electrical test equipment (e.g. multimeters, insulation testers, continuity testers) Knowledge of system-level testing and integration (electrical/mechanical interface) Ability to analyse and interpret electrical test data and results Experience with Factory Acceptance Testing (FAT) and inspection processes Knowledge of non-conformance reporting (NCR) and root cause analysis Strong electrical fault-finding and diagnostic skills Additional local needs: Onsite role Successful candidates will be required to complete a BPSS check The benefits of this role include: Access to electrical and technical training, certifications and continuous professional Clear career progression to Senior Electrical Test Engineer, Test Lead or Test Manager Cross-functional exposure to Production, Quality and Engineering teams Opportunities to develop expertise in electrical systems, compliance and testing Potential career pathways into Electrical Engineering, Commissioning or Systems Engineering roles Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Lead Product Manager role at the Driver and Vehicle Licensing Agency (DVLA) in Swansea (hybrid working) Reference number - (phone number removed) 69,501 salary + excellent benefits including: Civil Service Pension with an employer contribution of 28.97% - DVLA contributes 20,134 towards you being a member of the Civil Service Defined Benefit Pension scheme 25 days annual leave (increases with service up to a maximum of 30 days annual leave), plus 8 bank holidays + a privilege day for the King's birthday A range of training courses to specialist skills workshops and opportunities to grow your expertise Flexible working options that encourage a great work-life balance A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues Digital communisations clear career frameworks On-site gym plus personal training available (membership applies) On-site nursery, restaurant and coffee bar Free parking Please view the Civil Service Jobs full advert for further details on the role via this URL - (url removed) Job description Within our ITS directorate, we are recruiting a Product Leader with responsibility for managing and leading a number of products within a product portfolio containing multiple individual products.As a Lead Product Manager, you will oversee a portfolio of digital products, manage cross-functional teams, and act as a key liaison between technical teams, stakeholders, and senior leadership.The Lead Product Manager role is a critical role in driving the development and maintenance of new and existing DVLA services during an exciting period of development. Key elements of this role: Managing a portfolio of products, providing leadership, direction and escalation, whilst also acting as product manager for the most complex areas Define and articulate a portfolio level product vision, roadmap, and strategy, aligning with organisational goals and government digital transformation objectives. Collaborate with internal business teams, senior leadership and external stakeholders to gather requirements, manage expectations, and ensure alignment. Drive agile and lean product development processes, ensuring timely delivery within scope, budget, and quality standards. Ensure operational running of the product, be involved in any ongoing incidents and support the prioritisation of the team in the resolution of the issues and defects vs ongoing change commitments. Setting strategy and managing resource allocation within product to support product development as well as operational management of the product. Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement. Working closely with other Lead Product Managers to ensure synergy across the product organisation. Contribute to the DVLA product management capability to build and develop standards and guidance across the capability. Working closely with the Head of Product to provide leadership and direction within the product community. Being involved in hiring Senior Product Managers and managing any related contracts. Budgeting and forecasting across the product portfolio. Manage and mentor a team of product managers, fostering a culture of collaboration, innovation, and continuous improvement. Lead Product Managers manage a complex portfolio of products at the heart of the delivery of DVLA change programmes.You will be responsible for line management, development and coaching of Senior Product managers, providing the escalation route through to the Head of Product and ensuring the consolidated delivery of technical change across multiple squads. You will set the vision and strategy of the technical outcomes, manage dependencies, and identify and manage priorities to ensure the successful delivery of the technical products based on introducing value within the products.You will need to have excellent communication skills and will engage with senior stakeholders at all levels to support the effective delivery of those products and services. You will own the development and continuous improvement of the product portfolio, turning the vision into reality. You will ensure the product vision is delivered in the most effective way, building something that is reusable and transformational. You will be responsible for balancing requirements within change initiatives across multiple programmes, continuous product improvements to ensure the product is maintained to DVLA standards, managing defects, technical debt and other improvements identified.You will work closely with Project and Portfolio Management teams to align any project plans of approved change initiatives with your roadmap for delivery. You will work closely and collaborate with service owners and other stakeholders across directorates to understand the aims, objectives and changes required by the services that will be facilitated and implemented by your product. Your responsibilities will include: Manage people and products at a strategic, technical, and working level Maintain the high-level roadmap at a portfolio level and ensuring all product within the portfolio have coherent road maps Be involved in a range of programme management activities relevant to their product portfolio Be involved in recruiting product managers at all levels and contractors Provide leadership in your portfolio and across the local product community, working closely with the head of product Open Session: Would you like to find out more about the role, the digital team and what it's like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on 27th May at 12pm. Contact details for applicants: Name: Victoria Scott DD: (phone number removed) T: (phone number removed) (Office) E: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 29, 2026
Full time
Lead Product Manager role at the Driver and Vehicle Licensing Agency (DVLA) in Swansea (hybrid working) Reference number - (phone number removed) 69,501 salary + excellent benefits including: Civil Service Pension with an employer contribution of 28.97% - DVLA contributes 20,134 towards you being a member of the Civil Service Defined Benefit Pension scheme 25 days annual leave (increases with service up to a maximum of 30 days annual leave), plus 8 bank holidays + a privilege day for the King's birthday A range of training courses to specialist skills workshops and opportunities to grow your expertise Flexible working options that encourage a great work-life balance A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues Digital communisations clear career frameworks On-site gym plus personal training available (membership applies) On-site nursery, restaurant and coffee bar Free parking Please view the Civil Service Jobs full advert for further details on the role via this URL - (url removed) Job description Within our ITS directorate, we are recruiting a Product Leader with responsibility for managing and leading a number of products within a product portfolio containing multiple individual products.As a Lead Product Manager, you will oversee a portfolio of digital products, manage cross-functional teams, and act as a key liaison between technical teams, stakeholders, and senior leadership.The Lead Product Manager role is a critical role in driving the development and maintenance of new and existing DVLA services during an exciting period of development. Key elements of this role: Managing a portfolio of products, providing leadership, direction and escalation, whilst also acting as product manager for the most complex areas Define and articulate a portfolio level product vision, roadmap, and strategy, aligning with organisational goals and government digital transformation objectives. Collaborate with internal business teams, senior leadership and external stakeholders to gather requirements, manage expectations, and ensure alignment. Drive agile and lean product development processes, ensuring timely delivery within scope, budget, and quality standards. Ensure operational running of the product, be involved in any ongoing incidents and support the prioritisation of the team in the resolution of the issues and defects vs ongoing change commitments. Setting strategy and managing resource allocation within product to support product development as well as operational management of the product. Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement. Working closely with other Lead Product Managers to ensure synergy across the product organisation. Contribute to the DVLA product management capability to build and develop standards and guidance across the capability. Working closely with the Head of Product to provide leadership and direction within the product community. Being involved in hiring Senior Product Managers and managing any related contracts. Budgeting and forecasting across the product portfolio. Manage and mentor a team of product managers, fostering a culture of collaboration, innovation, and continuous improvement. Lead Product Managers manage a complex portfolio of products at the heart of the delivery of DVLA change programmes.You will be responsible for line management, development and coaching of Senior Product managers, providing the escalation route through to the Head of Product and ensuring the consolidated delivery of technical change across multiple squads. You will set the vision and strategy of the technical outcomes, manage dependencies, and identify and manage priorities to ensure the successful delivery of the technical products based on introducing value within the products.You will need to have excellent communication skills and will engage with senior stakeholders at all levels to support the effective delivery of those products and services. You will own the development and continuous improvement of the product portfolio, turning the vision into reality. You will ensure the product vision is delivered in the most effective way, building something that is reusable and transformational. You will be responsible for balancing requirements within change initiatives across multiple programmes, continuous product improvements to ensure the product is maintained to DVLA standards, managing defects, technical debt and other improvements identified.You will work closely with Project and Portfolio Management teams to align any project plans of approved change initiatives with your roadmap for delivery. You will work closely and collaborate with service owners and other stakeholders across directorates to understand the aims, objectives and changes required by the services that will be facilitated and implemented by your product. Your responsibilities will include: Manage people and products at a strategic, technical, and working level Maintain the high-level roadmap at a portfolio level and ensuring all product within the portfolio have coherent road maps Be involved in a range of programme management activities relevant to their product portfolio Be involved in recruiting product managers at all levels and contractors Provide leadership in your portfolio and across the local product community, working closely with the head of product Open Session: Would you like to find out more about the role, the digital team and what it's like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on 27th May at 12pm. Contact details for applicants: Name: Victoria Scott DD: (phone number removed) T: (phone number removed) (Office) E: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
May 29, 2026
Full time
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
May 29, 2026
Full time
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
May 29, 2026
Full time
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
May 29, 2026
Full time
Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
Financial Crime Officer page is loaded Financial Crime Officerlocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-62 Job Title: Financial Crime Officer Reporting to: Senior Financial Crime Officer Direct Reports: None Position Type: Permanent Overview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.This newly created role presents a unique opportunity to make an impact in an expanding Financial Crime team.The Financial Crime Officer (Governance & Training) will be responsible for delivering a range of activities to support the ongoing enhancement of TMHCCI's Financial Crime Framework, including ensuring that both senior leadership and the business have visibility and awareness across: All pillars of financial crime (Sanctions, Anti-Money Laundering (AML)/ Counter-Terrorist Financing (CTF), Anti-Bribery and Corruption (ABC), Fraud, Market Abuse and Anti-Tax Evasion Facilitation) and, TMHCCI's Licensing compliance, as necessary.Reporting to the Senior Financial Crime Officer (Governance & Training), this role will focus on maintaining, enhancing and implementing financial crime policies and procedures, supporting financial crime risk assessments, and ensuring that company controls support adherence to all relevant laws and regulations applicable to THMCCI (UK and International) and across the jurisdictions that Tokio Marine Europe S.A. (TME) operates in Europe. Key Responsibilities: Promote a culture of compliance by raising awareness of financial crime and compliance considerations, ensuring adherence to applicable laws and regulations. Support the ongoing delivery of a robust Financial Crime and, as necessary, Licensing Governance control framework including identifying and implementing enhancements as necessary. Develop and maintain current knowledge on relevant financial crime regulatory developments particularly in relation to UN, UK, EU and US sanctions, Fraud, and AML/ CTF. Support the annual risk assessment exercise, ensuring the mapping of each division's exposure to and control over financial crime, evaluation of controls, forming recommendations, and the follow-up of any remediation activities. Support the annual, and as necessary ad hoc reviews, of financial crime related policies, procedures and contribute input into other documentation that comprises the Financial Crime Framework. Review and maintenance of the High-Risk Business Approval List. Support the delivery of key financial crime related MI and Committee reports, ensuring senior management visibility of key risks and the appropriate escalation and resolution of financial crime and regulatory matters. Manage the delivery of key financial crime controls including the quarterly Segregation of Duty reviews and Gifts & Entertainment registers. Perform impact assessments on financial crime regulatory changes, as necessary. Support the delivery of communications to the business to ensure awareness of contemporary financial crime and licensing issues, trends or risks. Support the delivery of annual and bespoke training, ensuring modules remain current and provide specialist training to staff as required. Support the Financial Crime team, primarily the Governance & Training team, on other matters falling within the overarching Financial Crime Framework including financial crime projects, advisory and investigations, training and communications, and other workstreams of the broader International Compliance team. Skills and Experience Specification: Essential: Financial Crime /Compliance Officer with 4+ years experience in the (re)insurance industry. Previous experience within a financial crime function (with experience in risk assessments highly regarded). Understanding of UK, EU, US and UN sanctions in the (re)insurance sector. Experience working on licensing matters within the (re)insurance sector, highly regarded Demonstrate a high level of analytical and problem-solving capability and the ability to convey complex messages in a clear manner. Demonstrate a risk-based methodology in work methods and reporting. Ability to prioritise and manage own workload, ensuring tasks are completed within delivery dates. Excellent interpersonal skills with the ability to communicate effectively and build relationships with a wide range of people. Excellent written communication skills to allow the job holder to deliver clear and fit-for-purpose documents including procedures and guidance.
May 29, 2026
Full time
Financial Crime Officer page is loaded Financial Crime Officerlocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: 2026-62 Job Title: Financial Crime Officer Reporting to: Senior Financial Crime Officer Direct Reports: None Position Type: Permanent Overview: Why Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.This newly created role presents a unique opportunity to make an impact in an expanding Financial Crime team.The Financial Crime Officer (Governance & Training) will be responsible for delivering a range of activities to support the ongoing enhancement of TMHCCI's Financial Crime Framework, including ensuring that both senior leadership and the business have visibility and awareness across: All pillars of financial crime (Sanctions, Anti-Money Laundering (AML)/ Counter-Terrorist Financing (CTF), Anti-Bribery and Corruption (ABC), Fraud, Market Abuse and Anti-Tax Evasion Facilitation) and, TMHCCI's Licensing compliance, as necessary.Reporting to the Senior Financial Crime Officer (Governance & Training), this role will focus on maintaining, enhancing and implementing financial crime policies and procedures, supporting financial crime risk assessments, and ensuring that company controls support adherence to all relevant laws and regulations applicable to THMCCI (UK and International) and across the jurisdictions that Tokio Marine Europe S.A. (TME) operates in Europe. Key Responsibilities: Promote a culture of compliance by raising awareness of financial crime and compliance considerations, ensuring adherence to applicable laws and regulations. Support the ongoing delivery of a robust Financial Crime and, as necessary, Licensing Governance control framework including identifying and implementing enhancements as necessary. Develop and maintain current knowledge on relevant financial crime regulatory developments particularly in relation to UN, UK, EU and US sanctions, Fraud, and AML/ CTF. Support the annual risk assessment exercise, ensuring the mapping of each division's exposure to and control over financial crime, evaluation of controls, forming recommendations, and the follow-up of any remediation activities. Support the annual, and as necessary ad hoc reviews, of financial crime related policies, procedures and contribute input into other documentation that comprises the Financial Crime Framework. Review and maintenance of the High-Risk Business Approval List. Support the delivery of key financial crime related MI and Committee reports, ensuring senior management visibility of key risks and the appropriate escalation and resolution of financial crime and regulatory matters. Manage the delivery of key financial crime controls including the quarterly Segregation of Duty reviews and Gifts & Entertainment registers. Perform impact assessments on financial crime regulatory changes, as necessary. Support the delivery of communications to the business to ensure awareness of contemporary financial crime and licensing issues, trends or risks. Support the delivery of annual and bespoke training, ensuring modules remain current and provide specialist training to staff as required. Support the Financial Crime team, primarily the Governance & Training team, on other matters falling within the overarching Financial Crime Framework including financial crime projects, advisory and investigations, training and communications, and other workstreams of the broader International Compliance team. Skills and Experience Specification: Essential: Financial Crime /Compliance Officer with 4+ years experience in the (re)insurance industry. Previous experience within a financial crime function (with experience in risk assessments highly regarded). Understanding of UK, EU, US and UN sanctions in the (re)insurance sector. Experience working on licensing matters within the (re)insurance sector, highly regarded Demonstrate a high level of analytical and problem-solving capability and the ability to convey complex messages in a clear manner. Demonstrate a risk-based methodology in work methods and reporting. Ability to prioritise and manage own workload, ensuring tasks are completed within delivery dates. Excellent interpersonal skills with the ability to communicate effectively and build relationships with a wide range of people. Excellent written communication skills to allow the job holder to deliver clear and fit-for-purpose documents including procedures and guidance.
Evolve is partnering with a leading pharmaceutical organisation specialising in specialist therapies to recruit a Supply Chain Manager. This role is responsible for driving end-to-end supply chain performance, including demand planning, S&OP, inventory management, and supply issue resolution, ensuring high service levels and product availability. Working closely with internal teams, global stakeholders, and external partners, you will play a key role in improving supply chain resilience, enabling new product launches, and supporting data-driven decision making. A great opportunity for an experienced supply chain professional to make a meaningful impact within a dynamic, regulated environment. This is a full-time, hybrid role, with two days per week based at our client s head office in Scotland. Why Apply? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus bonus, pension, private healthcare and much more! Collaborative Culture - Thrive in a supportive, people-focused environment. Ideal Requirements for the Supply Chain Manager Proven experience in Supply Chain Management, including demonstrable expertise in demand, supply, and inventory planning within a complex business environment. Strong analytical and problem-solving capability, with the ability to interpret data, evaluate options, and support effective decision-making. Proficiency with supply chain planning systems and data analytics tools, with the ability to apply technical knowledge to improve planning accuracy and performance. Strong communication and stakeholder management skills, with the ability to work collaboratively across functions and influence others effectively to achieve shared objectives. Role Responsibilities for the Supply Chain Manager Lead end-to-end Supply Chain performance for the UK, including weekly SC Issue Management (SCIM), proactively identifying risks within a 12-week horizon and driving timely, data-led solutions in collaboration with key stakeholders. Own and optimise demand planning and forecasting processes, delivering a robust, unbiased 24-month forecast that reflects market intelligence, business insight, and leadership alignment. Drive an effective Sales & Operations Planning (S&OP) cycle, ensuring demand and supply are fully balanced, with clear visibility of performance, risks, and opportunities presented to UK leadership and global teams. Champion inventory health and efficiency, managing stock levels, reducing obsolescence, and ensuring optimal availability through proactive monitoring and continuous improvement of inventory performance. Play a key role in New Product Introduction (NPI) readiness and execution, ensuring supply chain alignment across suppliers, logistics, and commercial teams to support successful product launches and minimise risk. Recruitment Process 2 stage interview process Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the pharmaceutical recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
May 29, 2026
Full time
Evolve is partnering with a leading pharmaceutical organisation specialising in specialist therapies to recruit a Supply Chain Manager. This role is responsible for driving end-to-end supply chain performance, including demand planning, S&OP, inventory management, and supply issue resolution, ensuring high service levels and product availability. Working closely with internal teams, global stakeholders, and external partners, you will play a key role in improving supply chain resilience, enabling new product launches, and supporting data-driven decision making. A great opportunity for an experienced supply chain professional to make a meaningful impact within a dynamic, regulated environment. This is a full-time, hybrid role, with two days per week based at our client s head office in Scotland. Why Apply? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus bonus, pension, private healthcare and much more! Collaborative Culture - Thrive in a supportive, people-focused environment. Ideal Requirements for the Supply Chain Manager Proven experience in Supply Chain Management, including demonstrable expertise in demand, supply, and inventory planning within a complex business environment. Strong analytical and problem-solving capability, with the ability to interpret data, evaluate options, and support effective decision-making. Proficiency with supply chain planning systems and data analytics tools, with the ability to apply technical knowledge to improve planning accuracy and performance. Strong communication and stakeholder management skills, with the ability to work collaboratively across functions and influence others effectively to achieve shared objectives. Role Responsibilities for the Supply Chain Manager Lead end-to-end Supply Chain performance for the UK, including weekly SC Issue Management (SCIM), proactively identifying risks within a 12-week horizon and driving timely, data-led solutions in collaboration with key stakeholders. Own and optimise demand planning and forecasting processes, delivering a robust, unbiased 24-month forecast that reflects market intelligence, business insight, and leadership alignment. Drive an effective Sales & Operations Planning (S&OP) cycle, ensuring demand and supply are fully balanced, with clear visibility of performance, risks, and opportunities presented to UK leadership and global teams. Champion inventory health and efficiency, managing stock levels, reducing obsolescence, and ensuring optimal availability through proactive monitoring and continuous improvement of inventory performance. Play a key role in New Product Introduction (NPI) readiness and execution, ensuring supply chain alignment across suppliers, logistics, and commercial teams to support successful product launches and minimise risk. Recruitment Process 2 stage interview process Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the pharmaceutical recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success. We are on a journey to ensure Brose Coventry is a Better Place to Work. Your Tasks Lead the Production Team, through effective planning, organisation and support, to achieve the required output, with the allocated resources, to the required quality standards. Ensure routine activities such as TPM and quality checks are carried out Resolve any issues which arise working with the necessary support functions Support improvement activities Train production operators to standards required Operate in accordance with Brose Policies and Procedures Provide first line technical response and problem resolution Support the Team Leader in adherence to process Support team member s well being Your Profile Used to working in a high-volume automotive environment and work well under pressure Demonstrate role model behaviour Fully understand Brose Basic rules Good awareness of Health & Safety Good levels of literacy and numeracy skills are essential Excellent communication skills We offer you a modern working environment with our Brose working world Are you ready to take the next step in your career, and take on new tasks? Then we are looking forward to receive your application. If you have any questions, your HR contact person is happy to answer them. Please be aware that the position availability is determined by the ability of a prospective candidate having the right to work in the UK. Please apply directly via the Online application form.
May 29, 2026
Full time
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success. We are on a journey to ensure Brose Coventry is a Better Place to Work. Your Tasks Lead the Production Team, through effective planning, organisation and support, to achieve the required output, with the allocated resources, to the required quality standards. Ensure routine activities such as TPM and quality checks are carried out Resolve any issues which arise working with the necessary support functions Support improvement activities Train production operators to standards required Operate in accordance with Brose Policies and Procedures Provide first line technical response and problem resolution Support the Team Leader in adherence to process Support team member s well being Your Profile Used to working in a high-volume automotive environment and work well under pressure Demonstrate role model behaviour Fully understand Brose Basic rules Good awareness of Health & Safety Good levels of literacy and numeracy skills are essential Excellent communication skills We offer you a modern working environment with our Brose working world Are you ready to take the next step in your career, and take on new tasks? Then we are looking forward to receive your application. If you have any questions, your HR contact person is happy to answer them. Please be aware that the position availability is determined by the ability of a prospective candidate having the right to work in the UK. Please apply directly via the Online application form.
CPMO Reporting & MI Lead - Vice President page is loaded CPMO Reporting & MI Lead - Vice Presidentlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.MUFG, a globally respected financial institution, is seeking a CPMO Reporting and Management Information Lead to join their Central Transformation Office in London. This pivotal role offers you the opportunity to shape the future of strategic change across EMEA by delivering high-quality executive reporting, insightful management information, and robust governance support. You will be at the heart of transformation, ensuring data integrity and providing real-time portfolio insights through advanced Power BI dashboards. Working closely with senior leaders, you will play a key part in supporting critical business initiatives and driving continuous improvement within a collaborative, inclusive, and supportive environment. MUFG is renowned for its commitment to professional development, flexible working opportunities, and fostering an atmosphere where your expertise is valued and your growth is encouraged. Play a central role in delivering strategic change across EMEA by producing executive-level reporting and management information that directly informs decision-making at the highest levels. Collaborate with experienced professionals in a diverse international environment, leveraging cutting-edge tools such as Power BI and Planview to ensure data quality and governance excellence. Benefit from MUFG's strong culture of support, training opportunities, and flexible working arrangements that empower you to thrive both professionally and personally.What you'll do:As CPMO Reporting and Management Information Lead at MUFG, you will immerse yourself in a highly visible role that sits at the intersection of technology transformation and business change. Your day-to-day activities will involve producing executive-level reports that inform strategic decisions across EMEA operations. You will work collaboratively with project managers to ensure data accuracy within Planview while developing sophisticated Power BI dashboards that offer real-time insights into portfolio performance. By supporting governance processes, ranging from meeting coordination to action tracking, you will help maintain operational discipline throughout the organisation. Your ability to identify risks early on and collaborate with risk teams will be crucial in maintaining robust oversight.In addition to these core responsibilities, you will contribute to process improvements that enhance PMO effectiveness while providing expert guidance on PMO matters within the CTO function.This role offers you the chance to make a tangible impact on how large-scale change programmes are managed at one of the world's leading financial institutions. Oversee adherence to CTO policy and MUFG Accounting policies by ensuring robust controls are implemented for the CPMO Data, Control & Project Accounting team as well as for delivery portfolio, programme, and project managers. Produce accurate management information (MI) to evidence compliance with established controls and standards across all projects within the portfolio. Identify risks and issues within the portfolio RAID log, collaborating with Operational Risk teams to escalate self-identified issues and track them through to resolution. Prepare and deliver comprehensive executive-level reporting packs and visually engaging dashboards for senior stakeholders using Power BI. Develop, maintain, and enhance Power BI dashboards to provide real-time insights into portfolio performance metrics for leadership review. Ensure consistent data quality within Planview by working closely with project managers to uphold rigorous data standards across all reporting activities. Support governance processes including meeting scheduling, agenda preparation, minute-taking, action tracking, and follow-up on outstanding items. Collaborate with programme and project teams to gather, validate, and consolidate MI for regular reporting cycles. Assist in the ongoing improvement of PMO processes, tools, templates, and methodologies to drive operational efficiency across the function. Provide ad hoc support on strategic initiatives for the International Head of Change Management while acting as a point of contact for PMO-related queries within the CTO function.What you bring:To excel as CPMO Reporting and Management Information Lead at MUFG you will bring substantial experience gained from working in centralised PMOs supporting major transformation initiatives, ideally within financial services or similarly regulated environments.Your background should reflect deep familiarity with portfolio governance frameworks as well as hands-on expertise using Power BI for creating impactful dashboards that translate complex data into actionable insights. You will have honed your skills managing multiple priorities under tight deadlines while maintaining exceptional attention to detail in all aspects of documentation and governance.Your interpersonal strengths, particularly your ability to communicate clearly with both technical specialists and senior executives, will enable you to foster positive relationships across diverse teams. A structured approach combined with adaptability ensures you can navigate evolving requirements while contributing meaningfully to process enhancements. Formal project management training underscores your commitment to best practice delivery; meanwhile your collaborative mindset positions you as a dependable partner who thrives in multicultural settings. Demonstrated experience in a central or enterprise-level PMO role supporting technology or business change programmes within complex organisations. Comprehensive understanding of portfolio and programme management frameworks including project lifecycle stages, risk/issue management, benefits tracking, and governance best practices. Advanced proficiency in Power BI for dashboard creation, data modelling, maintenance, and visual storytelling with data. Hands-on experience with Planview or similar PPM tools (such as Clarity, MS Project Online or Jira Align), particularly in ensuring data quality assurance and generating actionable reports. Exceptional written and verbal communication skills enabling you to produce clear executive-level materials tailored for senior audiences. Strong organisational abilities with meticulous attention to detail when managing documentation, governance processes, meetings, agendas, minutes, and action logs. Proven ability to work collaboratively across cross-functional teams including international colleagues and build trusted relationships with stakeholders at all levels. Familiarity with project/programme management methodologies such as PRINCE2, PMI or Agile; formal project management training (e.g., Prince II certification) is required. Experience preparing executive-level reporting packs alongside exposure to financial tracking/benefits realisation within a PMO context is highly desirable.
May 29, 2026
Full time
CPMO Reporting & MI Lead - Vice President page is loaded CPMO Reporting & MI Lead - Vice Presidentlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.MUFG, a globally respected financial institution, is seeking a CPMO Reporting and Management Information Lead to join their Central Transformation Office in London. This pivotal role offers you the opportunity to shape the future of strategic change across EMEA by delivering high-quality executive reporting, insightful management information, and robust governance support. You will be at the heart of transformation, ensuring data integrity and providing real-time portfolio insights through advanced Power BI dashboards. Working closely with senior leaders, you will play a key part in supporting critical business initiatives and driving continuous improvement within a collaborative, inclusive, and supportive environment. MUFG is renowned for its commitment to professional development, flexible working opportunities, and fostering an atmosphere where your expertise is valued and your growth is encouraged. Play a central role in delivering strategic change across EMEA by producing executive-level reporting and management information that directly informs decision-making at the highest levels. Collaborate with experienced professionals in a diverse international environment, leveraging cutting-edge tools such as Power BI and Planview to ensure data quality and governance excellence. Benefit from MUFG's strong culture of support, training opportunities, and flexible working arrangements that empower you to thrive both professionally and personally.What you'll do:As CPMO Reporting and Management Information Lead at MUFG, you will immerse yourself in a highly visible role that sits at the intersection of technology transformation and business change. Your day-to-day activities will involve producing executive-level reports that inform strategic decisions across EMEA operations. You will work collaboratively with project managers to ensure data accuracy within Planview while developing sophisticated Power BI dashboards that offer real-time insights into portfolio performance. By supporting governance processes, ranging from meeting coordination to action tracking, you will help maintain operational discipline throughout the organisation. Your ability to identify risks early on and collaborate with risk teams will be crucial in maintaining robust oversight.In addition to these core responsibilities, you will contribute to process improvements that enhance PMO effectiveness while providing expert guidance on PMO matters within the CTO function.This role offers you the chance to make a tangible impact on how large-scale change programmes are managed at one of the world's leading financial institutions. Oversee adherence to CTO policy and MUFG Accounting policies by ensuring robust controls are implemented for the CPMO Data, Control & Project Accounting team as well as for delivery portfolio, programme, and project managers. Produce accurate management information (MI) to evidence compliance with established controls and standards across all projects within the portfolio. Identify risks and issues within the portfolio RAID log, collaborating with Operational Risk teams to escalate self-identified issues and track them through to resolution. Prepare and deliver comprehensive executive-level reporting packs and visually engaging dashboards for senior stakeholders using Power BI. Develop, maintain, and enhance Power BI dashboards to provide real-time insights into portfolio performance metrics for leadership review. Ensure consistent data quality within Planview by working closely with project managers to uphold rigorous data standards across all reporting activities. Support governance processes including meeting scheduling, agenda preparation, minute-taking, action tracking, and follow-up on outstanding items. Collaborate with programme and project teams to gather, validate, and consolidate MI for regular reporting cycles. Assist in the ongoing improvement of PMO processes, tools, templates, and methodologies to drive operational efficiency across the function. Provide ad hoc support on strategic initiatives for the International Head of Change Management while acting as a point of contact for PMO-related queries within the CTO function.What you bring:To excel as CPMO Reporting and Management Information Lead at MUFG you will bring substantial experience gained from working in centralised PMOs supporting major transformation initiatives, ideally within financial services or similarly regulated environments.Your background should reflect deep familiarity with portfolio governance frameworks as well as hands-on expertise using Power BI for creating impactful dashboards that translate complex data into actionable insights. You will have honed your skills managing multiple priorities under tight deadlines while maintaining exceptional attention to detail in all aspects of documentation and governance.Your interpersonal strengths, particularly your ability to communicate clearly with both technical specialists and senior executives, will enable you to foster positive relationships across diverse teams. A structured approach combined with adaptability ensures you can navigate evolving requirements while contributing meaningfully to process enhancements. Formal project management training underscores your commitment to best practice delivery; meanwhile your collaborative mindset positions you as a dependable partner who thrives in multicultural settings. Demonstrated experience in a central or enterprise-level PMO role supporting technology or business change programmes within complex organisations. Comprehensive understanding of portfolio and programme management frameworks including project lifecycle stages, risk/issue management, benefits tracking, and governance best practices. Advanced proficiency in Power BI for dashboard creation, data modelling, maintenance, and visual storytelling with data. Hands-on experience with Planview or similar PPM tools (such as Clarity, MS Project Online or Jira Align), particularly in ensuring data quality assurance and generating actionable reports. Exceptional written and verbal communication skills enabling you to produce clear executive-level materials tailored for senior audiences. Strong organisational abilities with meticulous attention to detail when managing documentation, governance processes, meetings, agendas, minutes, and action logs. Proven ability to work collaboratively across cross-functional teams including international colleagues and build trusted relationships with stakeholders at all levels. Familiarity with project/programme management methodologies such as PRINCE2, PMI or Agile; formal project management training (e.g., Prince II certification) is required. Experience preparing executive-level reporting packs alongside exposure to financial tracking/benefits realisation within a PMO context is highly desirable.
We are seeking a talented individual to join our Claims Preparation team at Marsh. This role can be based in most places in England This is a hybrid role that has a requirement of working at least three days a week in the office or on client site Claims Solutions is a pioneering initiative at Marsh sitting alongside the core Marsh insurance broking business, bringing together specialists in forensic accountancy, surveying, engineering, adjusting, and claims advocacy. To thrive in this role, you should have a strong background in Construction sector, preferably as a qualified loss adjuster and/or engineer. You should possess significant experience in project managing complex and demanding Construction and Delay insurance claims for UK and multinational clients. We will count on you to: Ownership of key activities including stakeholder communications, claim investigation, quantification of losses, investigation and resolution of coverage issues and negotiation with Insurers to reach an agreeable settlement. Excellent spreadsheet manipulation, report writing and presentation skills are crucial, along with the capacity to travel locally and internationally as required. An initial focus on Construction material damage and delay in start-up claims with the opportunity to expand into other coverage lines going forward such as high value or complex property commercial and material damage claims. A diverse range of clients that includes FTSE 100 companies, developers, real estate funds, contractors and financial institutions. No two engagements are ever the same - the only constant is our commitment to providing excellent client service and achieving exceptional claim outcomes. Draft, review and present key claim deliverables such as proposals, technical concept reports and final claim submissions. Liaise directly with Insurers and Loss Adjusters to achieve a successful claim settlement. Support the development of new and existing propositions to grow the Claims Solutions business What you need to have: A background as a construction loss adjuster or experienced claims manager in the construction insurance market A Bachelor's degree or equivalent in a relevant engineering discipline, along with professional qualifications (e.g., MIChemE, MEI, BEng, CEng, MRICS, ACILA), is essential. Experience in project managing complex and demanding Construction and Delay in Start-up claim insurance claims Excellent written and verbal communication skills Ability to travel locally and occasionally internationally at short notice What makes you stand out? Extensive demonstrable experience handling major and complex Construction and Delay in start-up claims for the insurance market and/or policyholders Bachelor's degree or equivalent relevant to the industry Previous experience working with a engineers and delay experts on CAR claims Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
May 29, 2026
Full time
We are seeking a talented individual to join our Claims Preparation team at Marsh. This role can be based in most places in England This is a hybrid role that has a requirement of working at least three days a week in the office or on client site Claims Solutions is a pioneering initiative at Marsh sitting alongside the core Marsh insurance broking business, bringing together specialists in forensic accountancy, surveying, engineering, adjusting, and claims advocacy. To thrive in this role, you should have a strong background in Construction sector, preferably as a qualified loss adjuster and/or engineer. You should possess significant experience in project managing complex and demanding Construction and Delay insurance claims for UK and multinational clients. We will count on you to: Ownership of key activities including stakeholder communications, claim investigation, quantification of losses, investigation and resolution of coverage issues and negotiation with Insurers to reach an agreeable settlement. Excellent spreadsheet manipulation, report writing and presentation skills are crucial, along with the capacity to travel locally and internationally as required. An initial focus on Construction material damage and delay in start-up claims with the opportunity to expand into other coverage lines going forward such as high value or complex property commercial and material damage claims. A diverse range of clients that includes FTSE 100 companies, developers, real estate funds, contractors and financial institutions. No two engagements are ever the same - the only constant is our commitment to providing excellent client service and achieving exceptional claim outcomes. Draft, review and present key claim deliverables such as proposals, technical concept reports and final claim submissions. Liaise directly with Insurers and Loss Adjusters to achieve a successful claim settlement. Support the development of new and existing propositions to grow the Claims Solutions business What you need to have: A background as a construction loss adjuster or experienced claims manager in the construction insurance market A Bachelor's degree or equivalent in a relevant engineering discipline, along with professional qualifications (e.g., MIChemE, MEI, BEng, CEng, MRICS, ACILA), is essential. Experience in project managing complex and demanding Construction and Delay in Start-up claim insurance claims Excellent written and verbal communication skills Ability to travel locally and occasionally internationally at short notice What makes you stand out? Extensive demonstrable experience handling major and complex Construction and Delay in start-up claims for the insurance market and/or policyholders Bachelor's degree or equivalent relevant to the industry Previous experience working with a engineers and delay experts on CAR claims Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Headquarters: London Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken is the operating system for utilities of the future. Built in-house at Octopus Energy, we took them to become the biggest supplier in the UK, and now we power energy companies and utilities around the globe - in 10 countries and counting, licensing software to giants like Origin Energy in Australia and Tokyo Gas in Japan. We're on a mission to accelerate the renewable transition, and bring affordable green energy to the world. We've reinvented energy products with smart, data driven tariffs to balance customer demand with renewable generation, and Kraken's platform controls more than half of the grid-scale batteries in the UK. We're driving the uptake of low carbon technologies like solar panels and heat pumps via our software for engineers in the field. Our platform allows our energy specialists to be the most productive in the industry. We're looking to improve this even more by developing a suite of AI tools making us pioneers in using ML and AI to make our agents' lives even easier and customers happier. We do it by hiring clever, curious, and self-driven people, enabling them with modern tools and infrastructure and giving them lots of autonomy. About the role As Director of Product Management - AI Customer Service Agents, you will drive the vision, strategy, and execution of Kraken's AI-powered customer service agent products, including AI-augmented human agents, as well as autonomous chatbot and voice agents. You'll guide a team to develop intelligent agents that deliver seamless, human-like customer interactions while balancing accuracy, efficiency, and trust. This is a high-impact role requiring deep expertise in AI-driven products, customer service automation, and large-scale enterprise deployments. You will collaborate with engineering and client delivery teams to build and scale industry-leading AI customer service agent solutions. What You'll Do Play a leadership role in developing the product vision for Kraken's AI-powered customer service agents, aligning it with the company's broader strategy. Develop a deep understanding of our enterprise clients' pain points to shape product requirements. Conduct market research and competitive analysis of AI customer service agents enterprise solutions to inform product and commercial strategy. Develop and execute the product roadmap, ensuring AI service agents continuously improve customer satisfaction, efficiency, and scalability while addressing our clients' core needs. Work closely with engineering to build, test, and refine products. Ensure AI customer service agents are adaptive and intelligent, leveraging LLMs, reinforcement learning, RAG techniques, and expert feedback. Monitor and measure performance, using data-driven insights to refine AI responses, minimize hallucinations, reduce handling times, and enhance overall client satisfaction. Balance automation with human oversight, ensuring AI agents escalate complex issues appropriately. Drive a best-in-class user experience, ensuring AI interactions are seamless, empathetic, and context-aware. Partner with client delivery and the Kraken experience teams to identify pain points, optimize workflows, and improve resolution rates for our clients. Stay ahead of AI advancements, integrating cutting-edge research and responsible AI practices into product development. What you'll need 7+ years of product management experience in enterprise software with a focus on customer service automation solutions. A big plus: experience in scaling AI driven customer service solutions, including chatbot and voice agents. Deep understanding of LLMs, speech-to-speech technologies, RAG and AI-driven automation, including how to adapt AI models for customer support applications. Proven experience leading cross-functional teams, including engineering and data science. Strong analytical skills, with the ability to define and track key success metrics. Excellent communication and stakeholder management, balancing technical and business needs. Experience in scaling AI solutions, particularly in high-volume customer service environments. Passion for customer experience, with a strong focus on usability, efficiency, and empathy. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. To apply:
May 29, 2026
Full time
Headquarters: London Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken is the operating system for utilities of the future. Built in-house at Octopus Energy, we took them to become the biggest supplier in the UK, and now we power energy companies and utilities around the globe - in 10 countries and counting, licensing software to giants like Origin Energy in Australia and Tokyo Gas in Japan. We're on a mission to accelerate the renewable transition, and bring affordable green energy to the world. We've reinvented energy products with smart, data driven tariffs to balance customer demand with renewable generation, and Kraken's platform controls more than half of the grid-scale batteries in the UK. We're driving the uptake of low carbon technologies like solar panels and heat pumps via our software for engineers in the field. Our platform allows our energy specialists to be the most productive in the industry. We're looking to improve this even more by developing a suite of AI tools making us pioneers in using ML and AI to make our agents' lives even easier and customers happier. We do it by hiring clever, curious, and self-driven people, enabling them with modern tools and infrastructure and giving them lots of autonomy. About the role As Director of Product Management - AI Customer Service Agents, you will drive the vision, strategy, and execution of Kraken's AI-powered customer service agent products, including AI-augmented human agents, as well as autonomous chatbot and voice agents. You'll guide a team to develop intelligent agents that deliver seamless, human-like customer interactions while balancing accuracy, efficiency, and trust. This is a high-impact role requiring deep expertise in AI-driven products, customer service automation, and large-scale enterprise deployments. You will collaborate with engineering and client delivery teams to build and scale industry-leading AI customer service agent solutions. What You'll Do Play a leadership role in developing the product vision for Kraken's AI-powered customer service agents, aligning it with the company's broader strategy. Develop a deep understanding of our enterprise clients' pain points to shape product requirements. Conduct market research and competitive analysis of AI customer service agents enterprise solutions to inform product and commercial strategy. Develop and execute the product roadmap, ensuring AI service agents continuously improve customer satisfaction, efficiency, and scalability while addressing our clients' core needs. Work closely with engineering to build, test, and refine products. Ensure AI customer service agents are adaptive and intelligent, leveraging LLMs, reinforcement learning, RAG techniques, and expert feedback. Monitor and measure performance, using data-driven insights to refine AI responses, minimize hallucinations, reduce handling times, and enhance overall client satisfaction. Balance automation with human oversight, ensuring AI agents escalate complex issues appropriately. Drive a best-in-class user experience, ensuring AI interactions are seamless, empathetic, and context-aware. Partner with client delivery and the Kraken experience teams to identify pain points, optimize workflows, and improve resolution rates for our clients. Stay ahead of AI advancements, integrating cutting-edge research and responsible AI practices into product development. What you'll need 7+ years of product management experience in enterprise software with a focus on customer service automation solutions. A big plus: experience in scaling AI driven customer service solutions, including chatbot and voice agents. Deep understanding of LLMs, speech-to-speech technologies, RAG and AI-driven automation, including how to adapt AI models for customer support applications. Proven experience leading cross-functional teams, including engineering and data science. Strong analytical skills, with the ability to define and track key success metrics. Excellent communication and stakeholder management, balancing technical and business needs. Experience in scaling AI solutions, particularly in high-volume customer service environments. Passion for customer experience, with a strong focus on usability, efficiency, and empathy. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. To apply:
Job Purpose To provide strategic and operational technical leadership on fire safety, fire engineering, and associated building safety risks across the Councils housing portfolio. The postholder supports the Council, as Accountable Person and Principal Accountable Person for its Higher-Risk Buildings (HRBs), by providing specialist technical advice, assurance, and oversight in relation to fire safety compliance, design standards, refurbishment activities, fire protection systems, contractor performance, and incident investigation. The role provides independent technical assurance in relation to fire and building safety risks, supports the development of safe systems of work, contributes to incident management, and ensures technical compliance with relevant fire safety, building safety, and health and safety legislation. The role does not ordinarily hold primary operational responsibility for building-level risk management, which remains with the Building Safety Management function. Whilst the role primarily provides technical leadership, assurance, and professional oversight, the postholder may undertake limited technical involvement in strategically significant Higher-Risk Buildings (HRBs) where required to maintain operational competence, support organisational resilience, or provide specialist technical leadership. Key Accountabilities The postholder is accountable for: Providing strategic technical leadership and independent professional challenge across fire safety, design compliance, contractor assurance, and building safety risk management. Providing assurance to the Head of Fire & Building Safety on emerging technical risks, systemic compliance issues, and organisational fire safety performance. Providing professional fire safety leadership, technical assurance, and expert advice across the housing portfolio. Ensuring fire safety design, construction, refurbishment, and maintenance activities comply with statutory requirements, recognised guidance, and relevant technical standards. Providing independent technical assurance, through risk-based sampling, that Fire Risk Assessment (FRA) actions, fire safety works, and other life safety control measures across the Councils non-HRB housing portfolio are completed, verified, and compliant, with systemic non-compliance formally escalated where required. Leading fire incident investigations, technical reviews, and lessons learned activities. Ensuring fire-related incidents, Mandatory Occurrence Reporting events, and relevant statutory notifications are identified, escalated, and managed appropriately. The effective leadership, performance, and development of direct reports. Escalating significant fire safety, contractor, compliance, or systemic risks to senior management. Key Responsibilities Technical Fire Safety Assurance Review drawings, specifications, fire strategies, design submissions, and technical proposals to ensure compliance with relevant legislation, approved guidance, and standards including Approved Document B, BS 9991, BS 5839, and BS 5266. Identify design defects, fire safety non-compliance, compartmentation failures, and technical risks associated with refurbishment, repairs, or existing buildings, providing formal technical recommendations. Review findings from intrusive investigations, compartmentation surveys, fire stopping inspections, structural fire safety reviews, and Fire Risk Appraisals of External Walls (FRAEWs). Provide technical advice to project teams, Housing, Asset Management, Repairs, Capital Works, Direct Labour Organisation (DLO), Voids, and contractors on corrective actions and risk mitigation. Fire Risk Assessment (FRA) Assurance Provide independent technical assurance of completed Fire Risk Assessment actions across the Councils non-HRB housing portfolio using a risk-based sampling and verification approach. Undertake targeted audits and physical verification inspections of completed FRA actions to assess quality, compliance, workmanship, and effectiveness. Identify systemic issues, recurring defects, contractor underperformance, or weaknesses in action close-out processes, ensuring findings are formally reported and escalated. Work collaboratively with the FRA Manager and associated compliance teams to improve completion assurance, contractor performance, data quality, and organisational learning. Provide technical advice and recommendations where sampled FRA actions are found to be incomplete, non-compliant, or ineffective. Site Inspections & Contractor Assurance Undertake targeted, risk-based site inspections during live works to provide independent technical assurance. Review and provide technical input on RAMS, permit-to-work arrangements, temporary fire precautions, and high-risk activities including hot works, compartmentation breaches, isolations, and fire stopping works. Provide technical assurance of contractor performance and escalate non-compliance, unsafe practices, or defective works where identified. Fire Protection Systems Provide technical assurance on the performance, design, maintenance, and remediation of fire protection systems including fire alarms, emergency lighting, sprinklers, AOVs, smoke control systems, and fire doors. Escalate technical failures and support resolution through project teams, contractors, and the Fire Door Project Manager where required. Building Safety Support Provide specialist technical advice to the Fire & Building Safety Team on Building Safety Cases (BSCs), fire engineering matters, design compliance, and regulatory evidence requirements. Support BSR submissions, gateway requirements, audits, inspections, and regulatory responses where required. Incident Investigation & Regulatory Reporting Lead technical reviews of fire incidents, near misses, and significant safety events across the housing portfolio. Maintain oversight of fire incident recording, analysis, root cause investigation, lessons learned, and corrective actions. Act as technical liaison with the London Fire Brigade and other enforcement or regulatory bodies where required. Ensuring serious fire-related incidents are technically investigated, escalated, and managed appropriately, and providing specialist support where potential Mandatory Occurrence Reporting (MOR) events are identified within HRBs. Resident Safety & Complex Casework Provide technical input to resident engagement, safety communications, complaints, and complex resident vulnerability cases where specialist fire safety advice is required. Support proportionate fire risk assessments for vulnerable residents, including Person-Centred Fire Risk Assessments where required. Provide technical support on complex fire safety issues across non-HRB residential stock including sheltered housing, hostels, street properties, and other specialist accommodation. Leadership & People Management Lead, manage, and develop direct reports in line with organisational policies and expectations. Set objectives, monitor performance, and ensure delivery of fire safety programmes and technical inspections. Undertake regular one-to-one meetings, annual performance reviews, workforce planning, and development activities. Manage attendance, wellbeing, succession planning, and service resilience arrangements. Scope of Role The Fire Safety Technical Lead provides independent technical assurance, professional advice, and specialist oversight in relation to fire safety, fire engineering, contractor assurance, incident investigation, and associated building safety risks. The role does not ordinarily hold primary operational responsibility for building safety risk management, compliance programme delivery, or corporate health and safety advisory functions. Where required, the postholder may provide enhanced technical oversight, specialist intervention, or independent technical assurance in relation to strategically significant Higher-Risk Buildings to maintain professional competence, strengthen service resilience, and support continuous improvement across the Fire & Building Safety function. Key Relationships Internal Head of Fire & Building Safety Senior Building Safety Manager (for operational coordination) Building Safety Managers Fire & Building Safety Team Housing, Asset Management, Capital Works, Repairs, DLO, Voids and Compliance functions Health & Safety, Governance, and Corporate support services External London Fire Brigade Building Safety Regulator Contractors, Consultants, Fire Engineers, and Specialist Advisors Working Arrangements and General Responsibilities The postholder is required to work flexibly in line with service requirements, including hybrid working, office attendance, site inspections, technical meetings, incident response activity, and occasional attendance outside normal working hours where required. Core working arrangements will operate in accordance with Council policies and service requirements.
May 28, 2026
Seasonal
Job Purpose To provide strategic and operational technical leadership on fire safety, fire engineering, and associated building safety risks across the Councils housing portfolio. The postholder supports the Council, as Accountable Person and Principal Accountable Person for its Higher-Risk Buildings (HRBs), by providing specialist technical advice, assurance, and oversight in relation to fire safety compliance, design standards, refurbishment activities, fire protection systems, contractor performance, and incident investigation. The role provides independent technical assurance in relation to fire and building safety risks, supports the development of safe systems of work, contributes to incident management, and ensures technical compliance with relevant fire safety, building safety, and health and safety legislation. The role does not ordinarily hold primary operational responsibility for building-level risk management, which remains with the Building Safety Management function. Whilst the role primarily provides technical leadership, assurance, and professional oversight, the postholder may undertake limited technical involvement in strategically significant Higher-Risk Buildings (HRBs) where required to maintain operational competence, support organisational resilience, or provide specialist technical leadership. Key Accountabilities The postholder is accountable for: Providing strategic technical leadership and independent professional challenge across fire safety, design compliance, contractor assurance, and building safety risk management. Providing assurance to the Head of Fire & Building Safety on emerging technical risks, systemic compliance issues, and organisational fire safety performance. Providing professional fire safety leadership, technical assurance, and expert advice across the housing portfolio. Ensuring fire safety design, construction, refurbishment, and maintenance activities comply with statutory requirements, recognised guidance, and relevant technical standards. Providing independent technical assurance, through risk-based sampling, that Fire Risk Assessment (FRA) actions, fire safety works, and other life safety control measures across the Councils non-HRB housing portfolio are completed, verified, and compliant, with systemic non-compliance formally escalated where required. Leading fire incident investigations, technical reviews, and lessons learned activities. Ensuring fire-related incidents, Mandatory Occurrence Reporting events, and relevant statutory notifications are identified, escalated, and managed appropriately. The effective leadership, performance, and development of direct reports. Escalating significant fire safety, contractor, compliance, or systemic risks to senior management. Key Responsibilities Technical Fire Safety Assurance Review drawings, specifications, fire strategies, design submissions, and technical proposals to ensure compliance with relevant legislation, approved guidance, and standards including Approved Document B, BS 9991, BS 5839, and BS 5266. Identify design defects, fire safety non-compliance, compartmentation failures, and technical risks associated with refurbishment, repairs, or existing buildings, providing formal technical recommendations. Review findings from intrusive investigations, compartmentation surveys, fire stopping inspections, structural fire safety reviews, and Fire Risk Appraisals of External Walls (FRAEWs). Provide technical advice to project teams, Housing, Asset Management, Repairs, Capital Works, Direct Labour Organisation (DLO), Voids, and contractors on corrective actions and risk mitigation. Fire Risk Assessment (FRA) Assurance Provide independent technical assurance of completed Fire Risk Assessment actions across the Councils non-HRB housing portfolio using a risk-based sampling and verification approach. Undertake targeted audits and physical verification inspections of completed FRA actions to assess quality, compliance, workmanship, and effectiveness. Identify systemic issues, recurring defects, contractor underperformance, or weaknesses in action close-out processes, ensuring findings are formally reported and escalated. Work collaboratively with the FRA Manager and associated compliance teams to improve completion assurance, contractor performance, data quality, and organisational learning. Provide technical advice and recommendations where sampled FRA actions are found to be incomplete, non-compliant, or ineffective. Site Inspections & Contractor Assurance Undertake targeted, risk-based site inspections during live works to provide independent technical assurance. Review and provide technical input on RAMS, permit-to-work arrangements, temporary fire precautions, and high-risk activities including hot works, compartmentation breaches, isolations, and fire stopping works. Provide technical assurance of contractor performance and escalate non-compliance, unsafe practices, or defective works where identified. Fire Protection Systems Provide technical assurance on the performance, design, maintenance, and remediation of fire protection systems including fire alarms, emergency lighting, sprinklers, AOVs, smoke control systems, and fire doors. Escalate technical failures and support resolution through project teams, contractors, and the Fire Door Project Manager where required. Building Safety Support Provide specialist technical advice to the Fire & Building Safety Team on Building Safety Cases (BSCs), fire engineering matters, design compliance, and regulatory evidence requirements. Support BSR submissions, gateway requirements, audits, inspections, and regulatory responses where required. Incident Investigation & Regulatory Reporting Lead technical reviews of fire incidents, near misses, and significant safety events across the housing portfolio. Maintain oversight of fire incident recording, analysis, root cause investigation, lessons learned, and corrective actions. Act as technical liaison with the London Fire Brigade and other enforcement or regulatory bodies where required. Ensuring serious fire-related incidents are technically investigated, escalated, and managed appropriately, and providing specialist support where potential Mandatory Occurrence Reporting (MOR) events are identified within HRBs. Resident Safety & Complex Casework Provide technical input to resident engagement, safety communications, complaints, and complex resident vulnerability cases where specialist fire safety advice is required. Support proportionate fire risk assessments for vulnerable residents, including Person-Centred Fire Risk Assessments where required. Provide technical support on complex fire safety issues across non-HRB residential stock including sheltered housing, hostels, street properties, and other specialist accommodation. Leadership & People Management Lead, manage, and develop direct reports in line with organisational policies and expectations. Set objectives, monitor performance, and ensure delivery of fire safety programmes and technical inspections. Undertake regular one-to-one meetings, annual performance reviews, workforce planning, and development activities. Manage attendance, wellbeing, succession planning, and service resilience arrangements. Scope of Role The Fire Safety Technical Lead provides independent technical assurance, professional advice, and specialist oversight in relation to fire safety, fire engineering, contractor assurance, incident investigation, and associated building safety risks. The role does not ordinarily hold primary operational responsibility for building safety risk management, compliance programme delivery, or corporate health and safety advisory functions. Where required, the postholder may provide enhanced technical oversight, specialist intervention, or independent technical assurance in relation to strategically significant Higher-Risk Buildings to maintain professional competence, strengthen service resilience, and support continuous improvement across the Fire & Building Safety function. Key Relationships Internal Head of Fire & Building Safety Senior Building Safety Manager (for operational coordination) Building Safety Managers Fire & Building Safety Team Housing, Asset Management, Capital Works, Repairs, DLO, Voids and Compliance functions Health & Safety, Governance, and Corporate support services External London Fire Brigade Building Safety Regulator Contractors, Consultants, Fire Engineers, and Specialist Advisors Working Arrangements and General Responsibilities The postholder is required to work flexibly in line with service requirements, including hybrid working, office attendance, site inspections, technical meetings, incident response activity, and occasional attendance outside normal working hours where required. Core working arrangements will operate in accordance with Council policies and service requirements.
Integra Technical Services is an international specialty and complex loss adjusting group operating globally since 1998 and now part of the wider Engle Martin family. In January 2026, Integra made a significant strategic expansion into the aviation sector with the launch of a dedicated aviation claims management, adjusting and surveying platform in Latin America. As Integra prepares to launch its London-based aviation team in June 2026, we are now seeking ambitious aviation professionals to support the continued international growth of the business. This is a rare opportunity to join a growing global aviation platform at an early stage and play an active role in its long-term development. The Opportunity The role of the Aviation Surveyor & Loss Adjuster is varied, technical, analytical and highly international in nature. Working primarily on behalf of insurers and reinsurers in the global aviation market, successful candidates will investigate aircraft incidents and accidents, assess technical and financial exposures, and support the management and resolution of complex aviation claims. Assignments may range from catastrophic hull losses involving international airlines through to general aviation claims. Typical projects may include turbine engine damage, bird strikes, lightning strikes, hard landings, runway excursions, ramp incidents, propeller strikes and component failures. While certain assignments may require attendance at accident sites, maintenance facilities or engine overhaul shops, the role is principally focused on the technical and commercial management of aviation claims, including investigation oversight, stakeholder coordination and client advisory work. Aviation insurance touches virtually every part of the industry, including airlines, airports, maintenance organisations, manufacturers, ground handling companies, lessors and infrastructure providers. As a result, the role provides exposure to a uniquely broad range of operational, technical and commercial issues across the global aviation sector. For engineers looking to broaden their career beyond traditional maintenance environments, aviation loss adjusting and surveying offers an opportunity to apply technical expertise in a more commercially focused and internationally exposed role, with involvement in complex investigations, claim strategy and stakeholder management. Who We Are Looking For We are particularly interested in speaking with candidates who have: A strong aviation maintenance or engineering background Part 66, Part 21, CAMO or equivalent aircraft engineering and technical aviation experience (preferred) Approximately 8-15 years of industry experience Strong communication, analytical and report writing skills An interest in technical problem solving, claims management and client engagement The confidence to engage directly with clients and industry stakeholders The flexibility and willingness to travel internationally at short notice Flight crew, technical operations, aircraft management and aviation consultancy experience would also be welcomed. Applications are invited from candidates globally. Key Responsibilities These include: Investigation and technical assessment of aviation incidents and claims Evaluation of technical and policy response considerations Management and oversight of repair strategies, technical exposures and associated costs Review of recovery, salvage and disposal options Preparation of detailed technical reports and recommendations for insurers and reinsurers Engagement with airlines, operators, maintenance organisations, manufacturers, lawyers and technical experts Coordination with repair facilities, consultants and external specialists where required Identification and assessment of potential recovery opportunities Support of claim strategy and resolution alongside colleagues and external stakeholders Provision of technical guidance and support within the wider aviation team This is an opportunity to join a growing global aviation business at an exciting stage of development and help shape its future direction. Why Join Integra Integra offers the opportunity to join a growing and entrepreneurial aviation platform with genuine international scope. Unlike many traditional adjusting environments, Successful candidates will have the opportunity to work closely with senior leadership, gain exposure to complex and high-profile claims from an early stage, and contribute directly to the continued growth and development of the aviation practice internationally. The business is particularly interested in speaking with experienced aviation surveyors and adjusters seeking the opportunity to help shape and grow a modern international aviation adjusting team. The role offers: International travel and assignments Exposure to major airline and complex aviation claims Hybrid working arrangements Long-term career progression opportunities Technical and commercial development A collaborative and team-oriented working environment Integra operates on a hybrid working basis (subject to local employment requirements) through its London headquarters and strategic offices across Europe, the Middle East, Asia Pacific and the Americas. Remuneration Employment packages will be based on experience and qualifications, and the roles attract competitive rewards negotiated with the successful candidates, including individual bonus structures, medical and life coverage To apply Please apply in the first instance with your full resume and brief current career status by email to Doug Horne at
May 28, 2026
Full time
Integra Technical Services is an international specialty and complex loss adjusting group operating globally since 1998 and now part of the wider Engle Martin family. In January 2026, Integra made a significant strategic expansion into the aviation sector with the launch of a dedicated aviation claims management, adjusting and surveying platform in Latin America. As Integra prepares to launch its London-based aviation team in June 2026, we are now seeking ambitious aviation professionals to support the continued international growth of the business. This is a rare opportunity to join a growing global aviation platform at an early stage and play an active role in its long-term development. The Opportunity The role of the Aviation Surveyor & Loss Adjuster is varied, technical, analytical and highly international in nature. Working primarily on behalf of insurers and reinsurers in the global aviation market, successful candidates will investigate aircraft incidents and accidents, assess technical and financial exposures, and support the management and resolution of complex aviation claims. Assignments may range from catastrophic hull losses involving international airlines through to general aviation claims. Typical projects may include turbine engine damage, bird strikes, lightning strikes, hard landings, runway excursions, ramp incidents, propeller strikes and component failures. While certain assignments may require attendance at accident sites, maintenance facilities or engine overhaul shops, the role is principally focused on the technical and commercial management of aviation claims, including investigation oversight, stakeholder coordination and client advisory work. Aviation insurance touches virtually every part of the industry, including airlines, airports, maintenance organisations, manufacturers, ground handling companies, lessors and infrastructure providers. As a result, the role provides exposure to a uniquely broad range of operational, technical and commercial issues across the global aviation sector. For engineers looking to broaden their career beyond traditional maintenance environments, aviation loss adjusting and surveying offers an opportunity to apply technical expertise in a more commercially focused and internationally exposed role, with involvement in complex investigations, claim strategy and stakeholder management. Who We Are Looking For We are particularly interested in speaking with candidates who have: A strong aviation maintenance or engineering background Part 66, Part 21, CAMO or equivalent aircraft engineering and technical aviation experience (preferred) Approximately 8-15 years of industry experience Strong communication, analytical and report writing skills An interest in technical problem solving, claims management and client engagement The confidence to engage directly with clients and industry stakeholders The flexibility and willingness to travel internationally at short notice Flight crew, technical operations, aircraft management and aviation consultancy experience would also be welcomed. Applications are invited from candidates globally. Key Responsibilities These include: Investigation and technical assessment of aviation incidents and claims Evaluation of technical and policy response considerations Management and oversight of repair strategies, technical exposures and associated costs Review of recovery, salvage and disposal options Preparation of detailed technical reports and recommendations for insurers and reinsurers Engagement with airlines, operators, maintenance organisations, manufacturers, lawyers and technical experts Coordination with repair facilities, consultants and external specialists where required Identification and assessment of potential recovery opportunities Support of claim strategy and resolution alongside colleagues and external stakeholders Provision of technical guidance and support within the wider aviation team This is an opportunity to join a growing global aviation business at an exciting stage of development and help shape its future direction. Why Join Integra Integra offers the opportunity to join a growing and entrepreneurial aviation platform with genuine international scope. Unlike many traditional adjusting environments, Successful candidates will have the opportunity to work closely with senior leadership, gain exposure to complex and high-profile claims from an early stage, and contribute directly to the continued growth and development of the aviation practice internationally. The business is particularly interested in speaking with experienced aviation surveyors and adjusters seeking the opportunity to help shape and grow a modern international aviation adjusting team. The role offers: International travel and assignments Exposure to major airline and complex aviation claims Hybrid working arrangements Long-term career progression opportunities Technical and commercial development A collaborative and team-oriented working environment Integra operates on a hybrid working basis (subject to local employment requirements) through its London headquarters and strategic offices across Europe, the Middle East, Asia Pacific and the Americas. Remuneration Employment packages will be based on experience and qualifications, and the roles attract competitive rewards negotiated with the successful candidates, including individual bonus structures, medical and life coverage To apply Please apply in the first instance with your full resume and brief current career status by email to Doug Horne at
Integra Technical Services is an international specialty and complex loss adjusting group operating globally since 1998 and now part of the wider Engle Martin family. In January 2026, Integra made a significant strategic expansion into the aviation sector with the launch of a dedicated aviation claims management, adjusting and surveying platform in Latin America. As Integra prepares to launch its London-based aviation team in June 2026, we are now seeking ambitious aviation professionals to support the continued international growth of the business. This is a rare opportunity to join a growing global aviation platform at an early stage and play an active role in its long-term development. The Opportunity The role of the Aviation Surveyor & Loss Adjuster is varied, technical, analytical and highly international in nature. Working primarily on behalf of insurers and reinsurers in the global aviation market, successful candidates will investigate aircraft incidents and accidents, assess technical and financial exposures, and support the management and resolution of complex aviation claims. Assignments may range from catastrophic hull losses involving international airlines through to general aviation claims. Typical projects may include turbine engine damage, bird strikes, lightning strikes, hard landings, runway excursions, ramp incidents, propeller strikes and component failures. While certain assignments may require attendance at accident sites, maintenance facilities or engine overhaul shops, the role is principally focused on the technical and commercial management of aviation claims, including investigation oversight, stakeholder coordination and client advisory work. Aviation insurance touches virtually every part of the industry, including airlines, airports, maintenance organisations, manufacturers, ground handling companies, lessors and infrastructure providers. As a result, the role provides exposure to a uniquely broad range of operational, technical and commercial issues across the global aviation sector. For engineers looking to broaden their career beyond traditional maintenance environments, aviation loss adjusting and surveying offers an opportunity to apply technical expertise in a more commercially focused and internationally exposed role, with involvement in complex investigations, claim strategy and stakeholder management. Who We Are Looking For We are particularly interested in speaking with candidates who have: A strong aviation maintenance or engineering background Part 66, Part 21, CAMO or equivalent aircraft engineering and technical aviation experience (preferred) Approximately 8-15 years of industry experience Strong communication, analytical and report writing skills An interest in technical problem solving, claims management and client engagement The confidence to engage directly with clients and industry stakeholders The flexibility and willingness to travel internationally at short notice Flight crew, technical operations, aircraft management and aviation consultancy experience would also be welcomed. Applications are invited from candidates globally. Key Responsibilities These include: Investigation and technical assessment of aviation incidents and claims Evaluation of technical and policy response considerations Management and oversight of repair strategies, technical exposures and associated costs Review of recovery, salvage and disposal options Preparation of detailed technical reports and recommendations for insurers and reinsurers Engagement with airlines, operators, maintenance organisations, manufacturers, lawyers and technical experts Coordination with repair facilities, consultants and external specialists where required Identification and assessment of potential recovery opportunities Support of claim strategy and resolution alongside colleagues and external stakeholders Provision of technical guidance and support within the wider aviation team This is an opportunity to join a growing global aviation business at an exciting stage of development and help shape its future direction. Why Join Integra Integra offers the opportunity to join a growing and entrepreneurial aviation platform with genuine international scope. Unlike many traditional adjusting environments, Successful candidates will have the opportunity to work closely with senior leadership, gain exposure to complex and high-profile claims from an early stage, and contribute directly to the continued growth and development of the aviation practice internationally. The business is particularly interested in speaking with experienced aviation surveyors and adjusters seeking the opportunity to help shape and grow a modern international aviation adjusting team. The role offers: International travel and assignments Exposure to major airline and complex aviation claims Hybrid working arrangements Long-term career progression opportunities Technical and commercial development A collaborative and team-oriented working environment Integra operates on a hybrid working basis (subject to local employment requirements) through its London headquarters and strategic offices across Europe, the Middle East, Asia Pacific and the Americas. Remuneration Employment packages will be based on experience and qualifications, and the roles attract competitive rewards negotiated with the successful candidates, including individual bonus structures, medical and life coverage To apply Please apply in the first instance with your full resume and brief current career status by email to Doug Horne at
May 28, 2026
Full time
Integra Technical Services is an international specialty and complex loss adjusting group operating globally since 1998 and now part of the wider Engle Martin family. In January 2026, Integra made a significant strategic expansion into the aviation sector with the launch of a dedicated aviation claims management, adjusting and surveying platform in Latin America. As Integra prepares to launch its London-based aviation team in June 2026, we are now seeking ambitious aviation professionals to support the continued international growth of the business. This is a rare opportunity to join a growing global aviation platform at an early stage and play an active role in its long-term development. The Opportunity The role of the Aviation Surveyor & Loss Adjuster is varied, technical, analytical and highly international in nature. Working primarily on behalf of insurers and reinsurers in the global aviation market, successful candidates will investigate aircraft incidents and accidents, assess technical and financial exposures, and support the management and resolution of complex aviation claims. Assignments may range from catastrophic hull losses involving international airlines through to general aviation claims. Typical projects may include turbine engine damage, bird strikes, lightning strikes, hard landings, runway excursions, ramp incidents, propeller strikes and component failures. While certain assignments may require attendance at accident sites, maintenance facilities or engine overhaul shops, the role is principally focused on the technical and commercial management of aviation claims, including investigation oversight, stakeholder coordination and client advisory work. Aviation insurance touches virtually every part of the industry, including airlines, airports, maintenance organisations, manufacturers, ground handling companies, lessors and infrastructure providers. As a result, the role provides exposure to a uniquely broad range of operational, technical and commercial issues across the global aviation sector. For engineers looking to broaden their career beyond traditional maintenance environments, aviation loss adjusting and surveying offers an opportunity to apply technical expertise in a more commercially focused and internationally exposed role, with involvement in complex investigations, claim strategy and stakeholder management. Who We Are Looking For We are particularly interested in speaking with candidates who have: A strong aviation maintenance or engineering background Part 66, Part 21, CAMO or equivalent aircraft engineering and technical aviation experience (preferred) Approximately 8-15 years of industry experience Strong communication, analytical and report writing skills An interest in technical problem solving, claims management and client engagement The confidence to engage directly with clients and industry stakeholders The flexibility and willingness to travel internationally at short notice Flight crew, technical operations, aircraft management and aviation consultancy experience would also be welcomed. Applications are invited from candidates globally. Key Responsibilities These include: Investigation and technical assessment of aviation incidents and claims Evaluation of technical and policy response considerations Management and oversight of repair strategies, technical exposures and associated costs Review of recovery, salvage and disposal options Preparation of detailed technical reports and recommendations for insurers and reinsurers Engagement with airlines, operators, maintenance organisations, manufacturers, lawyers and technical experts Coordination with repair facilities, consultants and external specialists where required Identification and assessment of potential recovery opportunities Support of claim strategy and resolution alongside colleagues and external stakeholders Provision of technical guidance and support within the wider aviation team This is an opportunity to join a growing global aviation business at an exciting stage of development and help shape its future direction. Why Join Integra Integra offers the opportunity to join a growing and entrepreneurial aviation platform with genuine international scope. Unlike many traditional adjusting environments, Successful candidates will have the opportunity to work closely with senior leadership, gain exposure to complex and high-profile claims from an early stage, and contribute directly to the continued growth and development of the aviation practice internationally. The business is particularly interested in speaking with experienced aviation surveyors and adjusters seeking the opportunity to help shape and grow a modern international aviation adjusting team. The role offers: International travel and assignments Exposure to major airline and complex aviation claims Hybrid working arrangements Long-term career progression opportunities Technical and commercial development A collaborative and team-oriented working environment Integra operates on a hybrid working basis (subject to local employment requirements) through its London headquarters and strategic offices across Europe, the Middle East, Asia Pacific and the Americas. Remuneration Employment packages will be based on experience and qualifications, and the roles attract competitive rewards negotiated with the successful candidates, including individual bonus structures, medical and life coverage To apply Please apply in the first instance with your full resume and brief current career status by email to Doug Horne at
You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status of complaints, detailing costs/losses to the business. • Adhere to formal regulatory processes and policies. • Work effectively with colleagues in support functions around the business to gain resolution to complaint. • Monitor own performance to ensure adherence to targets, deadlines and procedures. • Responsible for meeting individual performance targets and management of cases. • Participate in department/business projects to generate innovative ideas that add • Continually develop own knowledge and skills to ensure the correct information and fair outcomes are provided to Customers. • Such other duties as management may from time to time reasonably require. KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: • Resolving complaints through a final response letter (Essential) • Proven track record of working with and handling complaints (Essential) • Experience of Financial Ombudsman Service complaints (Preferred) • Experience in the automotive or consumer finance industry (Preferred) • Strong telephony expertise within a contact centre or similar environment (Preferred) • Familiarity with relevant regulations and legislation (Preferred) • Minimum of A levels or equivalent IT SKILLS PROFILE: Excel and Word to Intermediate level Workflow management Workflow management
May 28, 2026
Seasonal
You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status of complaints, detailing costs/losses to the business. • Adhere to formal regulatory processes and policies. • Work effectively with colleagues in support functions around the business to gain resolution to complaint. • Monitor own performance to ensure adherence to targets, deadlines and procedures. • Responsible for meeting individual performance targets and management of cases. • Participate in department/business projects to generate innovative ideas that add • Continually develop own knowledge and skills to ensure the correct information and fair outcomes are provided to Customers. • Such other duties as management may from time to time reasonably require. KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: • Resolving complaints through a final response letter (Essential) • Proven track record of working with and handling complaints (Essential) • Experience of Financial Ombudsman Service complaints (Preferred) • Experience in the automotive or consumer finance industry (Preferred) • Strong telephony expertise within a contact centre or similar environment (Preferred) • Familiarity with relevant regulations and legislation (Preferred) • Minimum of A levels or equivalent IT SKILLS PROFILE: Excel and Word to Intermediate level Workflow management Workflow management
