Customer Success Manager (German Speaking) Staines, United Kingdom We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Customer Success Manager, you'll be the primary post-sales advocate for our customers, ensuring they maximize the value of their Pure Storage Evergreen One experience. You will build and nurture trusted, long-term relationships by deeply understanding their business and technical needs, acting as a strategic partner, and serving as their main point of contact for all things Pure. You'll orchestrate a seamless customer journey, from onboarding to renewals, by collaborating with internal teams to deliver a world class experience. WHAT YOU'LL DO Serve as the trusted advisor for assigned Evergreen One / Evergreen Flex / Cloud Block Store customers, by establishing yourself as the subject matter expert on their Pure Storage Evergreen One / Flex / CBS journey. Own and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle to ensure high customer satisfaction, retention, and growth. Act as the customer's primary advocate, bridging communication and effort between customers and various internal teams, including Engineering, Product Management, Support, Sales, and Executive Leadership. Define key metrics for success and establish processes, systems, and tools to deliver customer growth for some of our largest and most strategic accounts. Up to 25% travel to visit customers as needed. WHAT YOU BRING Business proficiency in English and German language (written and spoken). Demonstrated experience in a customer facing, relationship management role, such as a Technical Account Manager, Customer Success Manager, Professional Services, or Sales Engineering. A deep understanding of enterprise data centre environments and the ability to manage technical relationships within a leading IT infrastructure or software vendor. The ability to act as a trusted advisor, communicating technical issues and business impact clearly and effectively to both technical and non technical audiences, including executives. Strong project management skills with the ability to manage multiple projects, prioritize tasks, and execute detailed action plans with stakeholders and customers. A willingness to work from the Staines office in compliance with Pure's policies, unless on approved leave. WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, take on challenges and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Large Workplaces in the Bay Area , Fortune's Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA if you're invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.
Mar 12, 2026
Full time
Customer Success Manager (German Speaking) Staines, United Kingdom We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Customer Success Manager, you'll be the primary post-sales advocate for our customers, ensuring they maximize the value of their Pure Storage Evergreen One experience. You will build and nurture trusted, long-term relationships by deeply understanding their business and technical needs, acting as a strategic partner, and serving as their main point of contact for all things Pure. You'll orchestrate a seamless customer journey, from onboarding to renewals, by collaborating with internal teams to deliver a world class experience. WHAT YOU'LL DO Serve as the trusted advisor for assigned Evergreen One / Evergreen Flex / Cloud Block Store customers, by establishing yourself as the subject matter expert on their Pure Storage Evergreen One / Flex / CBS journey. Own and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle to ensure high customer satisfaction, retention, and growth. Act as the customer's primary advocate, bridging communication and effort between customers and various internal teams, including Engineering, Product Management, Support, Sales, and Executive Leadership. Define key metrics for success and establish processes, systems, and tools to deliver customer growth for some of our largest and most strategic accounts. Up to 25% travel to visit customers as needed. WHAT YOU BRING Business proficiency in English and German language (written and spoken). Demonstrated experience in a customer facing, relationship management role, such as a Technical Account Manager, Customer Success Manager, Professional Services, or Sales Engineering. A deep understanding of enterprise data centre environments and the ability to manage technical relationships within a leading IT infrastructure or software vendor. The ability to act as a trusted advisor, communicating technical issues and business impact clearly and effectively to both technical and non technical audiences, including executives. Strong project management skills with the ability to manage multiple projects, prioritize tasks, and execute detailed action plans with stakeholders and customers. A willingness to work from the Staines office in compliance with Pure's policies, unless on approved leave. WHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, take on challenges and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Large Workplaces in the Bay Area , Fortune's Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA if you're invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST. BRING YOUR BOLD. BRING YOUR FLASH.
Building a sustainable tomorrow BAM UK & Ireland is seeking experienced and motivated Commercial Managers to join our growing team, delivering major civil engineering projects across Scotland. Our current projects are part of the energy infrastructure sector, focused on building new substations that support Scotlands transition to net zero click apply for full job details
Mar 12, 2026
Full time
Building a sustainable tomorrow BAM UK & Ireland is seeking experienced and motivated Commercial Managers to join our growing team, delivering major civil engineering projects across Scotland. Our current projects are part of the energy infrastructure sector, focused on building new substations that support Scotlands transition to net zero click apply for full job details
Job Description What's it all about? Visa Government Solutions (VGS) mission is to support Governments as they digitize their platforms, introduce better digital experiences and harness technology to drive efficiency in every aspect of their operations. Governments are important in every market and are a major contributor to payment flows, often driving between 20-30% of total market payments. Governments everywhere are investing heavily to modernize and digitize their infrastructure and with such change, comes great opportunity for Visa. VGS is leading the company efforts in developing and executing our strategy. VGS leverages expertise across the company and with partner organization externally. The purpose of this role is to contribute to a global function focused on developing Go to Market strategies and supporting solutions that will accelerate revenue growth for VGS globally and across Regions. The role is at once strategic, highly technical and commercially focused and will require superior critical thinking, communication and collaboration skills to operate successfully internally across Visa and with external ecosystem partners. What we expect of you, day to day: This role is crucial for shaping the future of Visa Government Solutions' technical partnerships and development plans. The ideal candidate should have over 10 years' experience working in technical roles with financial or payment systems, and understand technical architecture and industry trends, especially those impacting government and public sector payment solutions. Strong commercial skills are needed, along with experience in building strategy for new growth verticals, pre-sales strategic assessment of partnerships, designing solutions, and inputting into revenue models for business cases. The job is hands on and involves consulting with partners, but does not include developing or delivering technical products. The position sits within the Growth Initiatives team within the Global Centre of Excellence, focusing on creating and activating global partnerships that support Visa's solutions. The solutions this role supports are varied, including data sharing platforms, stablecoins, digital ledger technology, digital issuance, digital identity, AI fraud detection, commercial payment tools, card and account acceptance, and money transfers. The team will work closely with other product owners at Visa to make sure government focused features and improvements are included in future development plans. Key responsibilities Collaborates with global and regional teams to develop new public sector verticals and commercial solution frameworks. Leads VGS engagements with partners in selected new verticals, supporting strategic sales and technical solutioning across markets. Works with Client Services and VGS Pre Sales teams to develop go to market plans for standardized and low risk deployments in new initiatives. Inputs into the creation of innovative technical solutions by integrating external technologies and managing internal changes. Conducts risk reviews and recommends changes to products and platforms for new solutions. Identifies gaps and develops solutions for opportunities highlighted by regional sales teams. Translates government technology needs into Visa requirements for development and prioritization. Think you have what it takes? If you are interested in a career that will challenge and inspire you - we'd love to hear from you. This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager. Qualifications Experience in technical solution delivery in companies serving governments with a commercial got to market focus. The ideal candidate would have technology and ideally pre sales experience in one or more of the following industries- retail banking, payments, technology, consulting. Ability to combine aspects of the business and commercialization with technical skills. Able to translate client needs into product requirements by adapting existing product and solutions to client and markets' needs. Design thinking product development methodology experience preferred. Has significant experience in business development or partnership development in payments industry. May have been a sole contributor, but demonstrates leadership potential to manage teams and especially cross functional growth initiatives. Strong communication and interpersonal skills/ability to influence with multiple stakeholders both internally and externally, specifically in working in a matrixed environment. Ability to manage complex projects and processes with multiple stakeholders, with proven leadership success over a wide variety of projects and business problems. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Mar 12, 2026
Full time
Job Description What's it all about? Visa Government Solutions (VGS) mission is to support Governments as they digitize their platforms, introduce better digital experiences and harness technology to drive efficiency in every aspect of their operations. Governments are important in every market and are a major contributor to payment flows, often driving between 20-30% of total market payments. Governments everywhere are investing heavily to modernize and digitize their infrastructure and with such change, comes great opportunity for Visa. VGS is leading the company efforts in developing and executing our strategy. VGS leverages expertise across the company and with partner organization externally. The purpose of this role is to contribute to a global function focused on developing Go to Market strategies and supporting solutions that will accelerate revenue growth for VGS globally and across Regions. The role is at once strategic, highly technical and commercially focused and will require superior critical thinking, communication and collaboration skills to operate successfully internally across Visa and with external ecosystem partners. What we expect of you, day to day: This role is crucial for shaping the future of Visa Government Solutions' technical partnerships and development plans. The ideal candidate should have over 10 years' experience working in technical roles with financial or payment systems, and understand technical architecture and industry trends, especially those impacting government and public sector payment solutions. Strong commercial skills are needed, along with experience in building strategy for new growth verticals, pre-sales strategic assessment of partnerships, designing solutions, and inputting into revenue models for business cases. The job is hands on and involves consulting with partners, but does not include developing or delivering technical products. The position sits within the Growth Initiatives team within the Global Centre of Excellence, focusing on creating and activating global partnerships that support Visa's solutions. The solutions this role supports are varied, including data sharing platforms, stablecoins, digital ledger technology, digital issuance, digital identity, AI fraud detection, commercial payment tools, card and account acceptance, and money transfers. The team will work closely with other product owners at Visa to make sure government focused features and improvements are included in future development plans. Key responsibilities Collaborates with global and regional teams to develop new public sector verticals and commercial solution frameworks. Leads VGS engagements with partners in selected new verticals, supporting strategic sales and technical solutioning across markets. Works with Client Services and VGS Pre Sales teams to develop go to market plans for standardized and low risk deployments in new initiatives. Inputs into the creation of innovative technical solutions by integrating external technologies and managing internal changes. Conducts risk reviews and recommends changes to products and platforms for new solutions. Identifies gaps and develops solutions for opportunities highlighted by regional sales teams. Translates government technology needs into Visa requirements for development and prioritization. Think you have what it takes? If you are interested in a career that will challenge and inspire you - we'd love to hear from you. This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager. Qualifications Experience in technical solution delivery in companies serving governments with a commercial got to market focus. The ideal candidate would have technology and ideally pre sales experience in one or more of the following industries- retail banking, payments, technology, consulting. Ability to combine aspects of the business and commercialization with technical skills. Able to translate client needs into product requirements by adapting existing product and solutions to client and markets' needs. Design thinking product development methodology experience preferred. Has significant experience in business development or partnership development in payments industry. May have been a sole contributor, but demonstrates leadership potential to manage teams and especially cross functional growth initiatives. Strong communication and interpersonal skills/ability to influence with multiple stakeholders both internally and externally, specifically in working in a matrixed environment. Ability to manage complex projects and processes with multiple stakeholders, with proven leadership success over a wide variety of projects and business problems. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Location: Radlett Infrastructure and Highways Project, Hertfordshire An exciting opportunity has arisen for a Senior Engineer to join our London Region on our Radlett Infrastructure and Highways Project. To be considered, you will come from a Construction or Civil Engineering background and have been in the role of a Senior Engineer with section 278 and highways experience. The Senior Engineer will be responsible for the managing the engineering ensuring works are constructed to the contract drawings, specifications, procedures, and plans, whilst managing site and trainee engineers. Key Accountabilities to include but not limited to: Health, Safety & Environment: Writing/Checking RAMS and TBS, communicating to workforce and monitoring compliance Contribute to the achievement of Galldris' Safety Targets and zero tolerance of unsafe working practices To establish and implement site systems and controls consistent with Galldris company standards and project requirements including health, safety and quality systems and project engineering standards Check Permits issued by the Principal Contractor and ensure they are received in a timely manner for works to proceed Contribute and review the short-term lookahead programmes and reporting feedback on site Feedback and report issues on site which may delay programme or progress Assist with preventing, identifying, and rectifying issues on site which may impact the programme Design & Design Assurance Permanent Design - Familiarising yourself with the design drawings, specifications and setting out requirements and ensure accurate construction in accordance with requirements Temporary Works Design - Carry out the TWC role, supporting and identify temporary works requirements, produce design briefs, and understand and communicate temporary works designs to site team and monitor installation to ensure compliance MARs - Raising Material Approval Records and procuring materials in line with programme TQs - Highlight issues and raise queries from review of drawings and specifications and from site inspections, and raise with relevant party, drawing sketches where required Quality Management Lead Quality Assurance and Management on both projects ITPs - Writing/checking ITPs, communicating to workforce and checking the process is being followed QA Records - Ensuring and keeping organised and accurate QA records in accordance with ITPs and project requirements NCRs & Defects - Lead on documenting, tracking, closing out, and sharing lessons learnt to avoid reoccurrence Quality Handover Documentation - Collating information in accordance with ITPs and handover requirements Quality Readiness Reviews - lead on readiness reviews whilst capturing lessons learnt / improvements Skills: Good communication, people, and team management skills Ability to speak up on HSEQ matters and lead by example Use of Fieldview / Dalux (or similar) web and mobile BIM software Proficiency in design software, such as AutoCad / Autodesk / Sketchup (desirable) Qualifications: Degree/HNC in Civil Engineering, or equivalent Member of Institute of Civil Engineers or working towards (desirable) IOSH Managing Safely or SMSTS Valid CSCS card TWC Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Interested applicants must be eligible to work legally in the UK. Employee referral scheme - refer a friend or family member to work for Galldris. Should you feel you have what it takes to be successful in this role then we would love to hear from you. To apply, please send your CV, with a cover letter to Alex Stumpo, Talent Acquisition Manager, Galldris Group, to the email address below: Note for Recruitment Agencies: We are not using Recruitment Agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Mar 12, 2026
Full time
Location: Radlett Infrastructure and Highways Project, Hertfordshire An exciting opportunity has arisen for a Senior Engineer to join our London Region on our Radlett Infrastructure and Highways Project. To be considered, you will come from a Construction or Civil Engineering background and have been in the role of a Senior Engineer with section 278 and highways experience. The Senior Engineer will be responsible for the managing the engineering ensuring works are constructed to the contract drawings, specifications, procedures, and plans, whilst managing site and trainee engineers. Key Accountabilities to include but not limited to: Health, Safety & Environment: Writing/Checking RAMS and TBS, communicating to workforce and monitoring compliance Contribute to the achievement of Galldris' Safety Targets and zero tolerance of unsafe working practices To establish and implement site systems and controls consistent with Galldris company standards and project requirements including health, safety and quality systems and project engineering standards Check Permits issued by the Principal Contractor and ensure they are received in a timely manner for works to proceed Contribute and review the short-term lookahead programmes and reporting feedback on site Feedback and report issues on site which may delay programme or progress Assist with preventing, identifying, and rectifying issues on site which may impact the programme Design & Design Assurance Permanent Design - Familiarising yourself with the design drawings, specifications and setting out requirements and ensure accurate construction in accordance with requirements Temporary Works Design - Carry out the TWC role, supporting and identify temporary works requirements, produce design briefs, and understand and communicate temporary works designs to site team and monitor installation to ensure compliance MARs - Raising Material Approval Records and procuring materials in line with programme TQs - Highlight issues and raise queries from review of drawings and specifications and from site inspections, and raise with relevant party, drawing sketches where required Quality Management Lead Quality Assurance and Management on both projects ITPs - Writing/checking ITPs, communicating to workforce and checking the process is being followed QA Records - Ensuring and keeping organised and accurate QA records in accordance with ITPs and project requirements NCRs & Defects - Lead on documenting, tracking, closing out, and sharing lessons learnt to avoid reoccurrence Quality Handover Documentation - Collating information in accordance with ITPs and handover requirements Quality Readiness Reviews - lead on readiness reviews whilst capturing lessons learnt / improvements Skills: Good communication, people, and team management skills Ability to speak up on HSEQ matters and lead by example Use of Fieldview / Dalux (or similar) web and mobile BIM software Proficiency in design software, such as AutoCad / Autodesk / Sketchup (desirable) Qualifications: Degree/HNC in Civil Engineering, or equivalent Member of Institute of Civil Engineers or working towards (desirable) IOSH Managing Safely or SMSTS Valid CSCS card TWC Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Interested applicants must be eligible to work legally in the UK. Employee referral scheme - refer a friend or family member to work for Galldris. Should you feel you have what it takes to be successful in this role then we would love to hear from you. To apply, please send your CV, with a cover letter to Alex Stumpo, Talent Acquisition Manager, Galldris Group, to the email address below: Note for Recruitment Agencies: We are not using Recruitment Agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
A leading electrical infrastructure company seeks a Project Manager - HV to oversee the planning and delivery of high-voltage electrical projects, including offshore installations. The ideal candidate will manage project teams, budgets, and develop strong client relationships to foster business growth. Requirements include at least 6 years of relevant experience and knowledge of HV Safety Rules. This position is based in Seaham, UK, offering a chance to lead critical projects in the energy sector.
Mar 12, 2026
Full time
A leading electrical infrastructure company seeks a Project Manager - HV to oversee the planning and delivery of high-voltage electrical projects, including offshore installations. The ideal candidate will manage project teams, budgets, and develop strong client relationships to foster business growth. Requirements include at least 6 years of relevant experience and knowledge of HV Safety Rules. This position is based in Seaham, UK, offering a chance to lead critical projects in the energy sector.
Early Careers Compliance Partner Leeds - Hybrid 12months Fixed Term Contract We're seeking a forward-thinking Early Careers Compliance Partner to work closely with our Group Head of Learning and Development in delivering standout, high-impact programmes. You'll play a key role in driving the success of our Apprenticeship Programme, whilst also supporting our Graduate and Year in Industry pathways. We're looking for this individual to bring expertise, insight, and drive to create 'Best in Class's' experiences, programmes built to exceptionally high standards. Also, you'll lead on policies, programme planning, audits and insights reporting. Some of the key deliverables will include: Develop high-quality internal programmes supporting the apprenticeship standards we deliver. Provide advice, guidance, and support to the wider business in the appropriate selection of apprenticeship standards. Monitor early careers activities, including apprenticeship progress reviews to ensure all targets are delivered within agreed quality levels and time scales. Develop, maintain, and update internal policies and procedures in relation to early careers. Ensure all early careers-related documents, i.e., training plans, are regularly reviewed, up-to-date, and reflect any changes in legislation. Maintain an accurate record of apprentices on the DAS system, and any parallel NG Bailey systems, regularly reporting on numbers, progress, KPIs and funding use. Provide monthly Insight reports to Group Head of Learning Development, focusing on total numbers by year and region, retention and achievement rates, and recruitment numbers. Maintain strong working relationships with our training providers, ensuring a continuous high standard of training and assessment is delivered as agreed in SLA's. Responsible for educating relevant colleagues and the business on correct processes and procedures. Mentor the Early Careers Compliance Officer Role. Support recruitment via assessment centre as required. Actively promote early careers pathways and outstanding individuals through regional and national L&D awards. What we're looking for: Solid up-to-date knowledge of government policies and supporting bodies, such as Skills England, Education and Skills Funding Agency (ESFA) and the Apprenticeship Levy Proven experience working with Further Education (FE) bodies Strong data management and analysis experience, with use of Excel, Power BI Effective management of training providers ensuring compliance and quality standards are delivered for early careers programmes Experience in developing procedures and ways of working Previous experience working directly with apprentices (any discipline) Experience providing early careers / L&D advice and guidance to business managers Demonstrable Training delivery/facilitation experience Excellent communication, attention to detail and planning skills required as per competency specification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 12, 2026
Full time
Early Careers Compliance Partner Leeds - Hybrid 12months Fixed Term Contract We're seeking a forward-thinking Early Careers Compliance Partner to work closely with our Group Head of Learning and Development in delivering standout, high-impact programmes. You'll play a key role in driving the success of our Apprenticeship Programme, whilst also supporting our Graduate and Year in Industry pathways. We're looking for this individual to bring expertise, insight, and drive to create 'Best in Class's' experiences, programmes built to exceptionally high standards. Also, you'll lead on policies, programme planning, audits and insights reporting. Some of the key deliverables will include: Develop high-quality internal programmes supporting the apprenticeship standards we deliver. Provide advice, guidance, and support to the wider business in the appropriate selection of apprenticeship standards. Monitor early careers activities, including apprenticeship progress reviews to ensure all targets are delivered within agreed quality levels and time scales. Develop, maintain, and update internal policies and procedures in relation to early careers. Ensure all early careers-related documents, i.e., training plans, are regularly reviewed, up-to-date, and reflect any changes in legislation. Maintain an accurate record of apprentices on the DAS system, and any parallel NG Bailey systems, regularly reporting on numbers, progress, KPIs and funding use. Provide monthly Insight reports to Group Head of Learning Development, focusing on total numbers by year and region, retention and achievement rates, and recruitment numbers. Maintain strong working relationships with our training providers, ensuring a continuous high standard of training and assessment is delivered as agreed in SLA's. Responsible for educating relevant colleagues and the business on correct processes and procedures. Mentor the Early Careers Compliance Officer Role. Support recruitment via assessment centre as required. Actively promote early careers pathways and outstanding individuals through regional and national L&D awards. What we're looking for: Solid up-to-date knowledge of government policies and supporting bodies, such as Skills England, Education and Skills Funding Agency (ESFA) and the Apprenticeship Levy Proven experience working with Further Education (FE) bodies Strong data management and analysis experience, with use of Excel, Power BI Effective management of training providers ensuring compliance and quality standards are delivered for early careers programmes Experience in developing procedures and ways of working Previous experience working directly with apprentices (any discipline) Experience providing early careers / L&D advice and guidance to business managers Demonstrable Training delivery/facilitation experience Excellent communication, attention to detail and planning skills required as per competency specification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible for the day to day operation of their business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Mar 12, 2026
Full time
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible for the day to day operation of their business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Mar 12, 2026
Full time
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Resident Lead Electrical Technician (Days Only No on Call) Rotherham, S60 Permanent Salary: Up to £45k, Plus Benefits, Plus Parking Available NG Bailey Facilities Services are currently recruiting a Lead Multi Skilled (M&E) Maintenance Technician to be responsible for carrying out routine maintenance and repairs to plant, equipment, the building fabric and ongoing client project works. The Multi Skilled Lead Technician will have experience of reviewing RAMs of sub-contractors and issuing permit to work (PTW), preferably working on single man sites in the past. You will have a background & qualifications in a Electrical discipline and have extensive experience working in a building service / maintenance environment. Monday to Friday (These hours can be flexible and discussed at Interview) Some of the key deliverables in this role will include: Excellent service delivery by monitoring service performance, taking corrective action, when necessary, across the client's premises and escalating to the Contracts Manager. Provide first line management and leadership to contract Deliver PPM relating primarily to Electrical and Mechanical Building Services Plant and System's in-line with agreed programmes / SLAs in order to meet Client and Statutory Compliance. Ensure PPM work is undertaken in-line with agreed timelines/ SLA's, PPM backlog is maintained at a realistic level, and all Reactive Work is completed within acceptable timescales and SLA standards. Checking completed work and documentation by Mobile Technicians and ensuring compliance with current legislation. Costing and completing Reactive Works identified through PPM work undertaken when requested. Provide Service Support providing quality service delivery Develop excellent working relationships with our client their staff or appointed representative through good customer service. Assist with supervision of sub-contractor works ensuring compliance and adherence to applicable H&S standards when required Completing all required documentation, job sheets, and certificates. Ensure the completion of toolbox talks as prescribed by the SHEQ department. What we're looking for : You will have a background and relevant qualifications to provide Electrical / Mechanical Maintenance to a large commercial building and exceptional customer service skills. Ideally all candidates would have completed a Electrical apprenticeship 18th Edition IEE Regulations (If Electrical) Capable of undertaking Reactive Repairs with minimal supervision. CHP / Biomass & Air Conditioning experience (Desirable) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc. (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary up £45k + Flexible Benefits + Plus overtime available Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 12, 2026
Full time
Resident Lead Electrical Technician (Days Only No on Call) Rotherham, S60 Permanent Salary: Up to £45k, Plus Benefits, Plus Parking Available NG Bailey Facilities Services are currently recruiting a Lead Multi Skilled (M&E) Maintenance Technician to be responsible for carrying out routine maintenance and repairs to plant, equipment, the building fabric and ongoing client project works. The Multi Skilled Lead Technician will have experience of reviewing RAMs of sub-contractors and issuing permit to work (PTW), preferably working on single man sites in the past. You will have a background & qualifications in a Electrical discipline and have extensive experience working in a building service / maintenance environment. Monday to Friday (These hours can be flexible and discussed at Interview) Some of the key deliverables in this role will include: Excellent service delivery by monitoring service performance, taking corrective action, when necessary, across the client's premises and escalating to the Contracts Manager. Provide first line management and leadership to contract Deliver PPM relating primarily to Electrical and Mechanical Building Services Plant and System's in-line with agreed programmes / SLAs in order to meet Client and Statutory Compliance. Ensure PPM work is undertaken in-line with agreed timelines/ SLA's, PPM backlog is maintained at a realistic level, and all Reactive Work is completed within acceptable timescales and SLA standards. Checking completed work and documentation by Mobile Technicians and ensuring compliance with current legislation. Costing and completing Reactive Works identified through PPM work undertaken when requested. Provide Service Support providing quality service delivery Develop excellent working relationships with our client their staff or appointed representative through good customer service. Assist with supervision of sub-contractor works ensuring compliance and adherence to applicable H&S standards when required Completing all required documentation, job sheets, and certificates. Ensure the completion of toolbox talks as prescribed by the SHEQ department. What we're looking for : You will have a background and relevant qualifications to provide Electrical / Mechanical Maintenance to a large commercial building and exceptional customer service skills. Ideally all candidates would have completed a Electrical apprenticeship 18th Edition IEE Regulations (If Electrical) Capable of undertaking Reactive Repairs with minimal supervision. CHP / Biomass & Air Conditioning experience (Desirable) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc. (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary up £45k + Flexible Benefits + Plus overtime available Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Mar 12, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance. ESSENTIAL FUNCTIONS Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals. Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually. Maximize property profitability through tenant sales, financial management, and cost control. Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule. Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors. Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity. Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping. Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals. Organize and implement training programs for property team member's talent development including the development and growth of property management team members. Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year. Collaborate with the Leasing department to strategize five-year and ten-year leasing plans. Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement. Collaborate with Development and supervise long-term asset management plans including repair maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure. Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date. Evaluate property needs, recommend improvements, and drive necessary actions. Maintain tenant relationships, handle complaints, lease enforcement, and amendments. Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules. Manage contract services, negotiations, renewals, and terminations. Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements. Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales. Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction. Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value. Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce. Ensure responsiveness to guest feedback and maintain positive guest relations. Supervise special events and holiday planning. Additional duties as assigned. MINIMUM REQUIRED QUALIFICATIONS Strong business and financial acumen. Experience in vendor and third-party management. Innate focus on exceptional customer service. Effective communication and engagement skills. Results-oriented with a strong sense of accountability. Ability to operate effectively under pressure. Keen attention to detail in all aspects. Solution-focused with a strong problem-solving orientation. Ability to manage a rotating schedule, responding to property needs. Ability to work outdoors for extended periods of time. $130,000 - $140,000 a year Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.
Mar 12, 2026
Full time
The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance. ESSENTIAL FUNCTIONS Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals. Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually. Maximize property profitability through tenant sales, financial management, and cost control. Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule. Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors. Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity. Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping. Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals. Organize and implement training programs for property team member's talent development including the development and growth of property management team members. Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year. Collaborate with the Leasing department to strategize five-year and ten-year leasing plans. Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement. Collaborate with Development and supervise long-term asset management plans including repair maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure. Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date. Evaluate property needs, recommend improvements, and drive necessary actions. Maintain tenant relationships, handle complaints, lease enforcement, and amendments. Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules. Manage contract services, negotiations, renewals, and terminations. Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements. Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales. Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction. Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value. Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce. Ensure responsiveness to guest feedback and maintain positive guest relations. Supervise special events and holiday planning. Additional duties as assigned. MINIMUM REQUIRED QUALIFICATIONS Strong business and financial acumen. Experience in vendor and third-party management. Innate focus on exceptional customer service. Effective communication and engagement skills. Results-oriented with a strong sense of accountability. Ability to operate effectively under pressure. Keen attention to detail in all aspects. Solution-focused with a strong problem-solving orientation. Ability to manage a rotating schedule, responding to property needs. Ability to work outdoors for extended periods of time. $130,000 - $140,000 a year Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Mar 12, 2026
Full time
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
East and North Hertfordshire NHS Trust (Enherts-TR)
Hertford, Hertfordshire
Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details
Mar 12, 2026
Full time
Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details
Birmingham, West Midlands, United Kingdom Be the First to Apply Job Description Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Location - Birmingham As the School Premises Manager you will serve the needs of the project, and be responsible for the overall provision of day to day repairs for the School Site including PPM's and to assist with the other School Premises Managers employed as part of a team at the School to ensure the delivery of Services. What you will be doing: Open and close the school daily, ensuring buildings and grounds are safe and secure Activate/deactivate alarms and lock all doors, windows, and gates at the end of each day Check heating, lighting, and hot water systems for functionality Carry out minor repairs, make safe any hazards, and report urgent faults Liaise with contractors on site and monitor cleaning standards Maintain outdoor areas, clear litter, empty bins, and ensure safe pathways during adverse weather Complete minor Health & Safety checks and associated records (fire systems, emergency lighting, water systems) Provide cover for lettings, emergencies, and other schools as required, including contractor inductions and training support About you: Experienced in site security, building checks, and basic maintenance Skilled in liaising with contractors and monitoring cleaning standards Knowledgeable in Health & Safety procedures, including fire systems and emergency checks Flexible and proactive, able to provide cover, respond to emergencies, and support team training What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental well being of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Skyemarie Bree - Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. Job Info Job Identification 2605 Job Category Facilities Management Posting Date 12/22/2025, 03:47 PM Apply Before 02/16/2026, 12:00 AM Job Schedule Full time Job Shift Day Locations Perry Beeches Campus, Great Barr, B42 2PY, GB Yardleys School , Tyseley, B11 3EY, GB
Mar 12, 2026
Full time
Birmingham, West Midlands, United Kingdom Be the First to Apply Job Description Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Location - Birmingham As the School Premises Manager you will serve the needs of the project, and be responsible for the overall provision of day to day repairs for the School Site including PPM's and to assist with the other School Premises Managers employed as part of a team at the School to ensure the delivery of Services. What you will be doing: Open and close the school daily, ensuring buildings and grounds are safe and secure Activate/deactivate alarms and lock all doors, windows, and gates at the end of each day Check heating, lighting, and hot water systems for functionality Carry out minor repairs, make safe any hazards, and report urgent faults Liaise with contractors on site and monitor cleaning standards Maintain outdoor areas, clear litter, empty bins, and ensure safe pathways during adverse weather Complete minor Health & Safety checks and associated records (fire systems, emergency lighting, water systems) Provide cover for lettings, emergencies, and other schools as required, including contractor inductions and training support About you: Experienced in site security, building checks, and basic maintenance Skilled in liaising with contractors and monitoring cleaning standards Knowledgeable in Health & Safety procedures, including fire systems and emergency checks Flexible and proactive, able to provide cover, respond to emergencies, and support team training What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental well being of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long term value. For more information on this role or to enquire about other positions available within our business please contact Skyemarie Bree - Additional Information: Galliford Try welcomes applications from candidates who would like to work full time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. Job Info Job Identification 2605 Job Category Facilities Management Posting Date 12/22/2025, 03:47 PM Apply Before 02/16/2026, 12:00 AM Job Schedule Full time Job Shift Day Locations Perry Beeches Campus, Great Barr, B42 2PY, GB Yardleys School , Tyseley, B11 3EY, GB
Business Development Manager - Construction SaaS Tech Remote first (UK) + 2-3 Days per MONTH in London (all expenses paid including hotels if living outside London) UK & Ireland Territory Competitive Base + Uncapped Commission + Benefits Are you a high-performing Business Development Manager with experience selling construction software, estimating software, cost management solutions or SaaS into the built environment ? This is a strategic new business sales role focused on driving adoption of market-leading construction technology solutions across Tier 1, Tier 2 and regional contractors throughout the UK. If you have a proven background in B2B SaaS sales within construction , and you're comfortable engaging commercial directors, estimators and C-suite stakeholders, this opportunity offers strong earning potential and long-term career growth. The Opportunity As a Business Development Manager, you will take ownership of a UK territory, selling advanced estimating and cost management software into construction contractors. You will: Drive new business acquisition (70%) while developing existing strategic accounts (30%) Sell enterprise-level SaaS solutions into the construction and infrastructure sector Engage with Estimating Managers, Commercial Directors, Pre-Construction Leads and Board-level stakeholders Manage the full sales cycle from lead generation to contract negotiation and close Contribute to regional go-to-market strategy and revenue growth This is a consultative, solution-led sales role requiring strong commercial acumen and knowledge of construction workflows. Location Remote-based with 2 days per week in London for collaboration and planning. Suitable locations include: London, Reading, Oxford, Milton Keynes, Cambridge, Birmingham, Bristol, Manchester, Leeds and surrounding areas with strong London transport links. Regular UK travel required. Key Responsibilities Generate new business opportunities within construction contractors across the UK Build and manage a strong pipeline of qualified opportunities Deliver high-impact product demonstrations of construction SaaS platforms Sell estimating software, cost management tools and digital construction solutions Develop long-term strategic relationships within contractor organisations Identify cross-sell and upsell opportunities within existing accounts Negotiate and close high-value software contracts Achieve and exceed revenue targets through disciplined pipeline management Represent the organisation at construction industry events and forums Essential Experience Circa 5+ years' experience in Business Development / B2B Sales / SaaS Sales Proven track record selling into the construction, engineering or built environment sector Experience in a new business (Hunter-led) sales role Background selling construction software, estimating software, BIM, project management or cost management systems (highly desirable) Strong understanding of construction workflows (estimating, tendering, cost control, project delivery) Experience managing long, consultative sales cycles Ability to influence stakeholders at all levels, including C-suite Strong negotiation and closing skills Self-motivated, target-driven and commercially strategic Desirable Established network within UK construction contractors Experience selling enterprise SaaS platforms Knowledge of digital transformation initiatives within construction Package & Benefits Competitive base salary Uncapped commission structure Hybrid working (Remote + London collaboration days) Flexible working hours Structured onboarding programme Ongoing professional development and career progression International growth opportunities within a global technology organisation Why Apply? This is an opportunity to join a global construction technology leader driving digital transformation across the UK and Irish built environment. You'll directly influence how contractors approach estimating, cost control and project delivery - positioning yourself at the forefront of construction SaaS innovation. If you're an experienced Business Development Manager with construction tech and SaaS sales experience, apply today.
Mar 12, 2026
Full time
Business Development Manager - Construction SaaS Tech Remote first (UK) + 2-3 Days per MONTH in London (all expenses paid including hotels if living outside London) UK & Ireland Territory Competitive Base + Uncapped Commission + Benefits Are you a high-performing Business Development Manager with experience selling construction software, estimating software, cost management solutions or SaaS into the built environment ? This is a strategic new business sales role focused on driving adoption of market-leading construction technology solutions across Tier 1, Tier 2 and regional contractors throughout the UK. If you have a proven background in B2B SaaS sales within construction , and you're comfortable engaging commercial directors, estimators and C-suite stakeholders, this opportunity offers strong earning potential and long-term career growth. The Opportunity As a Business Development Manager, you will take ownership of a UK territory, selling advanced estimating and cost management software into construction contractors. You will: Drive new business acquisition (70%) while developing existing strategic accounts (30%) Sell enterprise-level SaaS solutions into the construction and infrastructure sector Engage with Estimating Managers, Commercial Directors, Pre-Construction Leads and Board-level stakeholders Manage the full sales cycle from lead generation to contract negotiation and close Contribute to regional go-to-market strategy and revenue growth This is a consultative, solution-led sales role requiring strong commercial acumen and knowledge of construction workflows. Location Remote-based with 2 days per week in London for collaboration and planning. Suitable locations include: London, Reading, Oxford, Milton Keynes, Cambridge, Birmingham, Bristol, Manchester, Leeds and surrounding areas with strong London transport links. Regular UK travel required. Key Responsibilities Generate new business opportunities within construction contractors across the UK Build and manage a strong pipeline of qualified opportunities Deliver high-impact product demonstrations of construction SaaS platforms Sell estimating software, cost management tools and digital construction solutions Develop long-term strategic relationships within contractor organisations Identify cross-sell and upsell opportunities within existing accounts Negotiate and close high-value software contracts Achieve and exceed revenue targets through disciplined pipeline management Represent the organisation at construction industry events and forums Essential Experience Circa 5+ years' experience in Business Development / B2B Sales / SaaS Sales Proven track record selling into the construction, engineering or built environment sector Experience in a new business (Hunter-led) sales role Background selling construction software, estimating software, BIM, project management or cost management systems (highly desirable) Strong understanding of construction workflows (estimating, tendering, cost control, project delivery) Experience managing long, consultative sales cycles Ability to influence stakeholders at all levels, including C-suite Strong negotiation and closing skills Self-motivated, target-driven and commercially strategic Desirable Established network within UK construction contractors Experience selling enterprise SaaS platforms Knowledge of digital transformation initiatives within construction Package & Benefits Competitive base salary Uncapped commission structure Hybrid working (Remote + London collaboration days) Flexible working hours Structured onboarding programme Ongoing professional development and career progression International growth opportunities within a global technology organisation Why Apply? This is an opportunity to join a global construction technology leader driving digital transformation across the UK and Irish built environment. You'll directly influence how contractors approach estimating, cost control and project delivery - positioning yourself at the forefront of construction SaaS innovation. If you're an experienced Business Development Manager with construction tech and SaaS sales experience, apply today.
UKRI Salary: £37,841 per annum. Band: UKRI Band D. Hours: Full time or Part time. (Minimum 0.8 FTE) Contract Type: Open Ended. Location: Polaris House, Swindon, Wiltshire. Whilst UKRI supports Hybrid working, you will be required to attend one in-office team day per week at Polaris House in Swindon click apply for full job details
Mar 12, 2026
Full time
UKRI Salary: £37,841 per annum. Band: UKRI Band D. Hours: Full time or Part time. (Minimum 0.8 FTE) Contract Type: Open Ended. Location: Polaris House, Swindon, Wiltshire. Whilst UKRI supports Hybrid working, you will be required to attend one in-office team day per week at Polaris House in Swindon click apply for full job details
Salary £35,458 to £37,779 pa (depending on experience) + generous benefits package Hours Full time (37.5 hours/week) or part-time (hours to be discussed) Locations One of our regional offices in Edinburgh, Cleckheaton (Leeds), Silsoe or Hereford, as chosen by the appointee (with options for some homeworking) Contract Type Permanent, subject to 6 month probation period Closing Date Close of day Monday 9th February Why should you apply? We are a privately owned archaeological business, part of the RSK Group, a leader in integrated environmental, engineering, and technical services. We provide heritage services to the development and construction sectors in UK and across the world. With four offices in England and one in Scotland, we offer our employees: Unique knowledge and expertise. For nearly 30 years, Headland has provided not only business focused archaeology but also people focused business. We are highly respected within our industry for our achievements in innovation, tailor made development coaching and training, and our expertise in commercial archaeology. Strong pioneering spirit. Our corporate culture is characterised by a healthy appetite for originality and development. Stable company with excellent growth. Over the years, we have demonstrated steady, positive economic development and formed successful partnerships. Good work environment. You will be surrounded by colleagues who are pleasant, professional, and enthusiastic about their work. Opportunity to influence. You get to work in an open climate, close to decision makers and with the possibility of making a difference. Part of RSK group. You will have further opportunities to become involved in nationally and internationally prominent projects with exciting prospects for career development. The group has c.17,000 employees and c.230 environmentally led companies. In Headland we are proud of our people. We will support you to meet your goals and train you in specific relevant skills to feel confident and succeed in your role. The role Headland Archaeology are expanding our environmental team and are looking for a skilled, motivated individual to undertake in house environmental assessment and analysis. Specialists with expertise and experience in the following fields are encouraged to apply: archaeobotany, charcoal, waterlogged wood, archaeozoology, archaeomalacology, and microfossil specialisms, including pollen. The successful candidate will join a team of highly qualified specialists from a range of disciplines working on projects from across the UK, but with a particular emphasis on one major infrastructure project. Other responsibilities will include developing junior specialists and providing training and guidance in environmental sampling to Headland's fieldwork teams. We are looking for candidates who are self driven with a positive outlook and with demonstrable high level expertise in the assessment and analysis of environmental assemblages from UK commercial sites. The successful applicant should also have a track record in commercial reporting. A research profile, including a publication record, is desirable. A role within the department offers the opportunity to work closely with academic institutions and independent researchers at the cutting edge of environmental research and to promote and develop research partnerships. The successful applicant will have the chance to study a wide variety of assemblages, dating from the prehistoric through to the post medieval, from sites across Britain. Within the wider post excavation department, the position offers to opportunity to contribute to a growing number of monographs and other peer reviewed publications. Responsibilities Identify, record, assess, analyse, interpret and report on environmental assemblages within defined project objectives at assessment and analysis level. Estimate resources and help develop environmental programmes for projects. Co ordinate environmental programmes and personnel within specific post excavation projects. Provide internal advice and training on environmental sampling on site. Produce site specific environmental sampling strategies. Check, proof read and edit work, including the work of others, to established standards, procedures and guidelines as set out by Historic England and other professional bodies. Contribute to environmental research projects, both commercial and otherwise. Maintain and develop internal recording conventions, libraries and databases. Support and train junior specialist staff. Undertake other tasks appropriate to your skills and knowledge. This may include site visits where appropriate. Qualifications A degree in archaeology or a related subject and relevant postgraduate qualification. Extensive experience of identifying and interpreting environmental assemblages of your chosen specialism(s) to analysis level in a UK commercial setting. A strong and relevant publication record. Thorough understanding and awareness of current academic research and legislation within environmental archaeology. Ability to write reports clearly and concisely. Strong IT skills, including databases and MS Office. Broad academic knowledge of British archaeology. Ability to work unsupervised and decision making skills. Ability to mentor/train others in environmental techniques and procedures for your chosen specialism. Adherence to safe working practices, in particular to hazards associated with environmental work. Be passionate, motivated and excited about what you do! Membership of the CIfA at least at Associate level (or willingness to obtain) and other relevant specialist bodies. Desired Skills Doctorate in an appropriate field. Full, valid driving licence (and a willingness to drive company vehicles) is desirable but not essential. Competitive paid subsistence when applicable. Employee assistance and health support scheme. Paid accommodation when working away. Use of cutting edge technology on site, e.g., paperless systems, iPads, etc. Ongoing regular training in various areas e.g. Health & Safety, Technical areas and transferable skills. Time off in lieu of time worked above standard hours or overtime paid. Annual profit discretionary bonus & performance related bonus schemes, T&Cs apply. Annual pay review. Monthly clothing allowance. 28 days annual leave, rising based on service length. Extra annual leave purchase scheme. Relocation package. 5%-6% employer contribution to pension scheme. Income Protection Policy, after a year with Headland. Life Assurance Policy, insuring you 4 times your annual salary, after a year with Headland. Referral scheme with generous fee. A support group of 30+ Mental Health First Aiders. Regular offers through RSK Group (e.g., Tastecard, Gym membership discount, Holidays and Entertainment). Employee Assistance Programme (advice on finance, mental health etc). You must have the right to work in the UK without restrictions. Proof of eligibility will be required prior to your commencement. Applications will be reviewed on a rolling basis, and we may fill existing vacancies before the closing date, so you are advised to submit your application as early as possible. Send covering letter and CV to Kathryn Turner at quoting reference SRENV26. Postal applications will not be accepted. Informal inquiries concerning the role can be made to Kathryn Turner, Environmental Manager - . Your application must contain the names and contact details of at least two referees. Details of references should include their name, relationship to the applicant, postal address, email address and phone number. Unless by prior agreement, we will only contact referees after a provisional offer has been made and accepted.
Mar 12, 2026
Full time
Salary £35,458 to £37,779 pa (depending on experience) + generous benefits package Hours Full time (37.5 hours/week) or part-time (hours to be discussed) Locations One of our regional offices in Edinburgh, Cleckheaton (Leeds), Silsoe or Hereford, as chosen by the appointee (with options for some homeworking) Contract Type Permanent, subject to 6 month probation period Closing Date Close of day Monday 9th February Why should you apply? We are a privately owned archaeological business, part of the RSK Group, a leader in integrated environmental, engineering, and technical services. We provide heritage services to the development and construction sectors in UK and across the world. With four offices in England and one in Scotland, we offer our employees: Unique knowledge and expertise. For nearly 30 years, Headland has provided not only business focused archaeology but also people focused business. We are highly respected within our industry for our achievements in innovation, tailor made development coaching and training, and our expertise in commercial archaeology. Strong pioneering spirit. Our corporate culture is characterised by a healthy appetite for originality and development. Stable company with excellent growth. Over the years, we have demonstrated steady, positive economic development and formed successful partnerships. Good work environment. You will be surrounded by colleagues who are pleasant, professional, and enthusiastic about their work. Opportunity to influence. You get to work in an open climate, close to decision makers and with the possibility of making a difference. Part of RSK group. You will have further opportunities to become involved in nationally and internationally prominent projects with exciting prospects for career development. The group has c.17,000 employees and c.230 environmentally led companies. In Headland we are proud of our people. We will support you to meet your goals and train you in specific relevant skills to feel confident and succeed in your role. The role Headland Archaeology are expanding our environmental team and are looking for a skilled, motivated individual to undertake in house environmental assessment and analysis. Specialists with expertise and experience in the following fields are encouraged to apply: archaeobotany, charcoal, waterlogged wood, archaeozoology, archaeomalacology, and microfossil specialisms, including pollen. The successful candidate will join a team of highly qualified specialists from a range of disciplines working on projects from across the UK, but with a particular emphasis on one major infrastructure project. Other responsibilities will include developing junior specialists and providing training and guidance in environmental sampling to Headland's fieldwork teams. We are looking for candidates who are self driven with a positive outlook and with demonstrable high level expertise in the assessment and analysis of environmental assemblages from UK commercial sites. The successful applicant should also have a track record in commercial reporting. A research profile, including a publication record, is desirable. A role within the department offers the opportunity to work closely with academic institutions and independent researchers at the cutting edge of environmental research and to promote and develop research partnerships. The successful applicant will have the chance to study a wide variety of assemblages, dating from the prehistoric through to the post medieval, from sites across Britain. Within the wider post excavation department, the position offers to opportunity to contribute to a growing number of monographs and other peer reviewed publications. Responsibilities Identify, record, assess, analyse, interpret and report on environmental assemblages within defined project objectives at assessment and analysis level. Estimate resources and help develop environmental programmes for projects. Co ordinate environmental programmes and personnel within specific post excavation projects. Provide internal advice and training on environmental sampling on site. Produce site specific environmental sampling strategies. Check, proof read and edit work, including the work of others, to established standards, procedures and guidelines as set out by Historic England and other professional bodies. Contribute to environmental research projects, both commercial and otherwise. Maintain and develop internal recording conventions, libraries and databases. Support and train junior specialist staff. Undertake other tasks appropriate to your skills and knowledge. This may include site visits where appropriate. Qualifications A degree in archaeology or a related subject and relevant postgraduate qualification. Extensive experience of identifying and interpreting environmental assemblages of your chosen specialism(s) to analysis level in a UK commercial setting. A strong and relevant publication record. Thorough understanding and awareness of current academic research and legislation within environmental archaeology. Ability to write reports clearly and concisely. Strong IT skills, including databases and MS Office. Broad academic knowledge of British archaeology. Ability to work unsupervised and decision making skills. Ability to mentor/train others in environmental techniques and procedures for your chosen specialism. Adherence to safe working practices, in particular to hazards associated with environmental work. Be passionate, motivated and excited about what you do! Membership of the CIfA at least at Associate level (or willingness to obtain) and other relevant specialist bodies. Desired Skills Doctorate in an appropriate field. Full, valid driving licence (and a willingness to drive company vehicles) is desirable but not essential. Competitive paid subsistence when applicable. Employee assistance and health support scheme. Paid accommodation when working away. Use of cutting edge technology on site, e.g., paperless systems, iPads, etc. Ongoing regular training in various areas e.g. Health & Safety, Technical areas and transferable skills. Time off in lieu of time worked above standard hours or overtime paid. Annual profit discretionary bonus & performance related bonus schemes, T&Cs apply. Annual pay review. Monthly clothing allowance. 28 days annual leave, rising based on service length. Extra annual leave purchase scheme. Relocation package. 5%-6% employer contribution to pension scheme. Income Protection Policy, after a year with Headland. Life Assurance Policy, insuring you 4 times your annual salary, after a year with Headland. Referral scheme with generous fee. A support group of 30+ Mental Health First Aiders. Regular offers through RSK Group (e.g., Tastecard, Gym membership discount, Holidays and Entertainment). Employee Assistance Programme (advice on finance, mental health etc). You must have the right to work in the UK without restrictions. Proof of eligibility will be required prior to your commencement. Applications will be reviewed on a rolling basis, and we may fill existing vacancies before the closing date, so you are advised to submit your application as early as possible. Send covering letter and CV to Kathryn Turner at quoting reference SRENV26. Postal applications will not be accepted. Informal inquiries concerning the role can be made to Kathryn Turner, Environmental Manager - . Your application must contain the names and contact details of at least two referees. Details of references should include their name, relationship to the applicant, postal address, email address and phone number. Unless by prior agreement, we will only contact referees after a provisional offer has been made and accepted.
Salary £35,458 to £37,779 pa (depending on experience) + generous benefits package Hours Full time (37.5 hours/week) or part-time (hours to be discussed) Locations One of our regional offices in Edinburgh, Cleckheaton (Leeds), Silsoe or Hereford, as chosen by the appointee (with options for some homeworking) Contract Type Permanent, subject to 6 month probation period Closing Date Close of day Monday 9th February Why should you apply? We are a privately owned archaeological business, part of the RSK Group, a leader in integrated environmental, engineering, and technical services. We provide heritage services to the development and construction sectors in UK and across the world. With four offices in England and one in Scotland, we offer our employees: Unique knowledge and expertise. For nearly 30 years, Headland has provided not only business focused archaeology but also people focused business. We are highly respected within our industry for our achievements in innovation, tailor made development coaching and training, and our expertise in commercial archaeology. Strong pioneering spirit. Our corporate culture is characterised by a healthy appetite for originality and development. Stable company with excellent growth. Over the years, we have demonstrated steady, positive economic development and formed successful partnerships. Good work environment. You will be surrounded by colleagues who are pleasant, professional, and enthusiastic about their work. Opportunity to influence. You get to work in an open climate, close to decision makers and with the possibility of making a difference. Part of RSK group. You will have further opportunities to become involved in nationally and internationally prominent projects with exciting prospects for career development. The group has c.17,000 employees and c.230 environmentally led companies. In Headland we are proud of our people. We will support you to meet your goals and train you in specific relevant skills to feel confident and succeed in your role. The role Headland Archaeology are expanding our environmental team and are looking for a skilled, motivated individual to undertake in house environmental assessment and analysis. Specialists with expertise and experience in the following fields are encouraged to apply: archaeobotany, charcoal, waterlogged wood, archaeozoology, archaeomalacology, and microfossil specialisms, including pollen. The successful candidate will join a team of highly qualified specialists from a range of disciplines working on projects from across the UK, but with a particular emphasis on one major infrastructure project. Other responsibilities will include developing junior specialists and providing training and guidance in environmental sampling to Headland's fieldwork teams. We are looking for candidates who are self driven with a positive outlook and with demonstrable high level expertise in the assessment and analysis of environmental assemblages from UK commercial sites. The successful applicant should also have a track record in commercial reporting. A research profile, including a publication record, is desirable. A role within the department offers the opportunity to work closely with academic institutions and independent researchers at the cutting edge of environmental research and to promote and develop research partnerships. The successful applicant will have the chance to study a wide variety of assemblages, dating from the prehistoric through to the post medieval, from sites across Britain. Within the wider post excavation department, the position offers to opportunity to contribute to a growing number of monographs and other peer reviewed publications. Responsibilities Identify, record, assess, analyse, interpret and report on environmental assemblages within defined project objectives at assessment and analysis level. Estimate resources and help develop environmental programmes for projects. Co ordinate environmental programmes and personnel within specific post excavation projects. Provide internal advice and training on environmental sampling on site. Produce site specific environmental sampling strategies. Check, proof read and edit work, including the work of others, to established standards, procedures and guidelines as set out by Historic England and other professional bodies. Contribute to environmental research projects, both commercial and otherwise. Maintain and develop internal recording conventions, libraries and databases. Support and train junior specialist staff. Undertake other tasks appropriate to your skills and knowledge. This may include site visits where appropriate. Qualifications A degree in archaeology or a related subject and relevant postgraduate qualification. Extensive experience of identifying and interpreting environmental assemblages of your chosen specialism(s) to analysis level in a UK commercial setting. A strong and relevant publication record. Thorough understanding and awareness of current academic research and legislation within environmental archaeology. Ability to write reports clearly and concisely. Strong IT skills, including databases and MS Office. Broad academic knowledge of British archaeology. Ability to work unsupervised and decision making skills. Ability to mentor/train others in environmental techniques and procedures for your chosen specialism. Adherence to safe working practices, in particular to hazards associated with environmental work. Be passionate, motivated and excited about what you do! Membership of the CIfA at least at Associate level (or willingness to obtain) and other relevant specialist bodies. Desired Skills Doctorate in an appropriate field. Full, valid driving licence (and a willingness to drive company vehicles) is desirable but not essential. Competitive paid subsistence when applicable. Employee assistance and health support scheme. Paid accommodation when working away. Use of cutting edge technology on site, e.g., paperless systems, iPads, etc. Ongoing regular training in various areas e.g. Health & Safety, Technical areas and transferable skills. Time off in lieu of time worked above standard hours or overtime paid. Annual profit discretionary bonus & performance related bonus schemes, T&Cs apply. Annual pay review. Monthly clothing allowance. 28 days annual leave, rising based on service length. Extra annual leave purchase scheme. Relocation package. 5%-6% employer contribution to pension scheme. Income Protection Policy, after a year with Headland. Life Assurance Policy, insuring you 4 times your annual salary, after a year with Headland. Referral scheme with generous fee. A support group of 30+ Mental Health First Aiders. Regular offers through RSK Group (e.g., Tastecard, Gym membership discount, Holidays and Entertainment). Employee Assistance Programme (advice on finance, mental health etc). You must have the right to work in the UK without restrictions. Proof of eligibility will be required prior to your commencement. Applications will be reviewed on a rolling basis, and we may fill existing vacancies before the closing date, so you are advised to submit your application as early as possible. Send covering letter and CV to Kathryn Turner at quoting reference SRENV26. Postal applications will not be accepted. Informal inquiries concerning the role can be made to Kathryn Turner, Environmental Manager - . Your application must contain the names and contact details of at least two referees. Details of references should include their name, relationship to the applicant, postal address, email address and phone number. Unless by prior agreement, we will only contact referees after a provisional offer has been made and accepted.
Mar 12, 2026
Full time
Salary £35,458 to £37,779 pa (depending on experience) + generous benefits package Hours Full time (37.5 hours/week) or part-time (hours to be discussed) Locations One of our regional offices in Edinburgh, Cleckheaton (Leeds), Silsoe or Hereford, as chosen by the appointee (with options for some homeworking) Contract Type Permanent, subject to 6 month probation period Closing Date Close of day Monday 9th February Why should you apply? We are a privately owned archaeological business, part of the RSK Group, a leader in integrated environmental, engineering, and technical services. We provide heritage services to the development and construction sectors in UK and across the world. With four offices in England and one in Scotland, we offer our employees: Unique knowledge and expertise. For nearly 30 years, Headland has provided not only business focused archaeology but also people focused business. We are highly respected within our industry for our achievements in innovation, tailor made development coaching and training, and our expertise in commercial archaeology. Strong pioneering spirit. Our corporate culture is characterised by a healthy appetite for originality and development. Stable company with excellent growth. Over the years, we have demonstrated steady, positive economic development and formed successful partnerships. Good work environment. You will be surrounded by colleagues who are pleasant, professional, and enthusiastic about their work. Opportunity to influence. You get to work in an open climate, close to decision makers and with the possibility of making a difference. Part of RSK group. You will have further opportunities to become involved in nationally and internationally prominent projects with exciting prospects for career development. The group has c.17,000 employees and c.230 environmentally led companies. In Headland we are proud of our people. We will support you to meet your goals and train you in specific relevant skills to feel confident and succeed in your role. The role Headland Archaeology are expanding our environmental team and are looking for a skilled, motivated individual to undertake in house environmental assessment and analysis. Specialists with expertise and experience in the following fields are encouraged to apply: archaeobotany, charcoal, waterlogged wood, archaeozoology, archaeomalacology, and microfossil specialisms, including pollen. The successful candidate will join a team of highly qualified specialists from a range of disciplines working on projects from across the UK, but with a particular emphasis on one major infrastructure project. Other responsibilities will include developing junior specialists and providing training and guidance in environmental sampling to Headland's fieldwork teams. We are looking for candidates who are self driven with a positive outlook and with demonstrable high level expertise in the assessment and analysis of environmental assemblages from UK commercial sites. The successful applicant should also have a track record in commercial reporting. A research profile, including a publication record, is desirable. A role within the department offers the opportunity to work closely with academic institutions and independent researchers at the cutting edge of environmental research and to promote and develop research partnerships. The successful applicant will have the chance to study a wide variety of assemblages, dating from the prehistoric through to the post medieval, from sites across Britain. Within the wider post excavation department, the position offers to opportunity to contribute to a growing number of monographs and other peer reviewed publications. Responsibilities Identify, record, assess, analyse, interpret and report on environmental assemblages within defined project objectives at assessment and analysis level. Estimate resources and help develop environmental programmes for projects. Co ordinate environmental programmes and personnel within specific post excavation projects. Provide internal advice and training on environmental sampling on site. Produce site specific environmental sampling strategies. Check, proof read and edit work, including the work of others, to established standards, procedures and guidelines as set out by Historic England and other professional bodies. Contribute to environmental research projects, both commercial and otherwise. Maintain and develop internal recording conventions, libraries and databases. Support and train junior specialist staff. Undertake other tasks appropriate to your skills and knowledge. This may include site visits where appropriate. Qualifications A degree in archaeology or a related subject and relevant postgraduate qualification. Extensive experience of identifying and interpreting environmental assemblages of your chosen specialism(s) to analysis level in a UK commercial setting. A strong and relevant publication record. Thorough understanding and awareness of current academic research and legislation within environmental archaeology. Ability to write reports clearly and concisely. Strong IT skills, including databases and MS Office. Broad academic knowledge of British archaeology. Ability to work unsupervised and decision making skills. Ability to mentor/train others in environmental techniques and procedures for your chosen specialism. Adherence to safe working practices, in particular to hazards associated with environmental work. Be passionate, motivated and excited about what you do! Membership of the CIfA at least at Associate level (or willingness to obtain) and other relevant specialist bodies. Desired Skills Doctorate in an appropriate field. Full, valid driving licence (and a willingness to drive company vehicles) is desirable but not essential. Competitive paid subsistence when applicable. Employee assistance and health support scheme. Paid accommodation when working away. Use of cutting edge technology on site, e.g., paperless systems, iPads, etc. Ongoing regular training in various areas e.g. Health & Safety, Technical areas and transferable skills. Time off in lieu of time worked above standard hours or overtime paid. Annual profit discretionary bonus & performance related bonus schemes, T&Cs apply. Annual pay review. Monthly clothing allowance. 28 days annual leave, rising based on service length. Extra annual leave purchase scheme. Relocation package. 5%-6% employer contribution to pension scheme. Income Protection Policy, after a year with Headland. Life Assurance Policy, insuring you 4 times your annual salary, after a year with Headland. Referral scheme with generous fee. A support group of 30+ Mental Health First Aiders. Regular offers through RSK Group (e.g., Tastecard, Gym membership discount, Holidays and Entertainment). Employee Assistance Programme (advice on finance, mental health etc). You must have the right to work in the UK without restrictions. Proof of eligibility will be required prior to your commencement. Applications will be reviewed on a rolling basis, and we may fill existing vacancies before the closing date, so you are advised to submit your application as early as possible. Send covering letter and CV to Kathryn Turner at quoting reference SRENV26. Postal applications will not be accepted. Informal inquiries concerning the role can be made to Kathryn Turner, Environmental Manager - . Your application must contain the names and contact details of at least two referees. Details of references should include their name, relationship to the applicant, postal address, email address and phone number. Unless by prior agreement, we will only contact referees after a provisional offer has been made and accepted.
Knepp Estate - Property Lettings Manager 2026 The Role Knepp Estate's core business is managing and letting a substantial property portfolio, mostly at Knepp in West Sussex but also in nearby Cuckfield. The property sits in several asset classes, mostly adapted from the historic agricultural infrastructure, some of it listed, it consists of farmhouses and cottages alongside commercial space and some land-based lettings. Our current lettings manager is changing roles and with new legislation in 2026 to embed, we have an exciting opportunity for a new, Arla (or similar) qualified and experienced professional to join our team and manage our diverse property portfolio. We envisage this to be a part time role of about 30 hours per week. It is mainly office based but has regular opportunities to visit properties and liaise with tenants. This is a varied and rewarding role and as Property Lettings Manager, you will take responsibility for the enterprise, working closely with the wider team including the estate manager, commercial surveyor (pt), finance team, maintenance foreman and compliance manager. You will also work directly with our customers to help ensure that every tenancy runs smoothly, every property is well cared for and compliant, and that our commercial objectives are met alongside fostering a community atmosphere. In addition to lettings, the role has traditionally supported the estate manager with other key tasks such as insurance, liaison with lawyers and lenders, overseeing renewable energy grants and managing the estate's archives. In addition it is hoped that the successful applicant will assist with some wider operational organisation and the compilation of whole estate reports. You will be qualified and responsible for keeping up-to-date with relevant legislation and regulations, with the help of NRLA (or similar). The successful candidate will have relevant experience of lettings and property management, will be motivated by business success have exceptional administration and organisational skills and will be able to demonstrate excellent interpersonal skills. The Property Manager reports directly to Knepp's Estate Manager. Terms This is a part-time permanent role, based on working an average of 30hrs/week, 21 days holiday + bank holidays Salary varies depending on experience. Please state your requirements in your application. Knepp offers a multitude of staff perks, currently including yoga, pilates, retail & hospitality discounts, wellness events for office staff, free camping, volunteering opportunities and lots of parties! Application Process Please email your CV and a cover letter to Julie Alexander (Property Lettings Manager) . The closing date The closing date for applications is 8am Wednesday 17 th December 2025. Early applications are encouraged. All email applications received will be acknowledged. Online interviews will mostly take place in the fortnight from 29 th December, with final interviews on site during the week commencing 12 th January 2026. The start date for the role will be Q1 2026. Knepp is an equal opportunity employer. We value diversity in our team as much as we do in our landscape. We encourage applicants from all backgrounds to apply for roles at Knepp.
Mar 12, 2026
Full time
Knepp Estate - Property Lettings Manager 2026 The Role Knepp Estate's core business is managing and letting a substantial property portfolio, mostly at Knepp in West Sussex but also in nearby Cuckfield. The property sits in several asset classes, mostly adapted from the historic agricultural infrastructure, some of it listed, it consists of farmhouses and cottages alongside commercial space and some land-based lettings. Our current lettings manager is changing roles and with new legislation in 2026 to embed, we have an exciting opportunity for a new, Arla (or similar) qualified and experienced professional to join our team and manage our diverse property portfolio. We envisage this to be a part time role of about 30 hours per week. It is mainly office based but has regular opportunities to visit properties and liaise with tenants. This is a varied and rewarding role and as Property Lettings Manager, you will take responsibility for the enterprise, working closely with the wider team including the estate manager, commercial surveyor (pt), finance team, maintenance foreman and compliance manager. You will also work directly with our customers to help ensure that every tenancy runs smoothly, every property is well cared for and compliant, and that our commercial objectives are met alongside fostering a community atmosphere. In addition to lettings, the role has traditionally supported the estate manager with other key tasks such as insurance, liaison with lawyers and lenders, overseeing renewable energy grants and managing the estate's archives. In addition it is hoped that the successful applicant will assist with some wider operational organisation and the compilation of whole estate reports. You will be qualified and responsible for keeping up-to-date with relevant legislation and regulations, with the help of NRLA (or similar). The successful candidate will have relevant experience of lettings and property management, will be motivated by business success have exceptional administration and organisational skills and will be able to demonstrate excellent interpersonal skills. The Property Manager reports directly to Knepp's Estate Manager. Terms This is a part-time permanent role, based on working an average of 30hrs/week, 21 days holiday + bank holidays Salary varies depending on experience. Please state your requirements in your application. Knepp offers a multitude of staff perks, currently including yoga, pilates, retail & hospitality discounts, wellness events for office staff, free camping, volunteering opportunities and lots of parties! Application Process Please email your CV and a cover letter to Julie Alexander (Property Lettings Manager) . The closing date The closing date for applications is 8am Wednesday 17 th December 2025. Early applications are encouraged. All email applications received will be acknowledged. Online interviews will mostly take place in the fortnight from 29 th December, with final interviews on site during the week commencing 12 th January 2026. The start date for the role will be Q1 2026. Knepp is an equal opportunity employer. We value diversity in our team as much as we do in our landscape. We encourage applicants from all backgrounds to apply for roles at Knepp.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Mar 12, 2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
