As RME Manager I, your location will be at site and your roles and responsibilities will be • Responsible for the overall building and facilities maintenance (Reliability, Performance, Cost, etc.) • Responsible for ensuring compliance standards/laws of India. These include Hazwaste management, Pressure vessels, Calibrations, Pollution control board requirements, Electricity board requirements, weights & measurement, license & permits. • Responsible ensuring the FSSAI food safety standards in the building, which includes pest control, building cleanliness, ensuring all related documents of FSSAI. • Responsible for ensuring upkeep and availability of common area lighting, fire protection, STP and any others which are in Landlord scope by close coordination with Landlord and Amazon Real Estate team. • Involve in site launch discussions and ensure all the previous learnings are being incorporated in the design. • Responsible for preparation of annual OPEX and CAPEX budgets and ensure to achieve the spent targets set by leadership team. • Responsible for preparation of RCA for any incidents/breakdowns and ensuring elimination of root causes. • Create contingency plans for critical equipment and ensuring the effectiveness. • Responsible for SOP preparation/updation, also adherence of the same by all members. • Understanding the bench marks of Amazon RME activities and has to meet/raise the bar of the same. • Responsible for equipment maintenance (Conveyors, workstations, Labeling Machines, PLC control systems, electrical systems, trolleys etc.) • Responsible to give timely feedback/inputs to their team members and evaluate them in yearly performance review. • Develop and apply Preventive Maintenance Routines on equipment. • Ensure the contractors/vendors follow the rules at all times and the projects are handled with minimum inconvenience to the site operations. • Develop and implement vendor AMCs with appropriate service levels for equipment • Follow up required material purchasing with the Procurement Team • Responsible for preparation of critical spares list for all installations as per manufacturer's recommendations and plan and maintain the required inventory at site at all-time where the maintenance is carried out with in-house teams • Provide feedback and analysis on equipment performance and availability • Manage day-to-day issues on equipment with the Operations teams, defining Priorities with Operation, and organize the work accordingly. • Responsible to manage a team of Maintenance technicians and 3rd party facilities service provider. • Define goals, priorities, organized staff planning, staff training to ensure service levels. • Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site. • Responsible for building housekeeping to keep the site within 5S standards by managing a diverse team and ensure all the standards are followed. • Responsible for maintaining, following, upgrading and storing of relevant documents for RME function. • Support the Engineering & projects team for installation of new equipment. Ensure the installation, operation & performance standards of any equipment/asset are in line with Amazon standards. • Be a leader within the group as well as within other teams. • Be positive and offer creative out of the box solutions. • Provide immediate technical guidance to operations during critical events. We are looking for high potential, flexible, innovative, and forward thinking professionals to join our India RME team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead from front? Are you willing to "roll up your sleeves" and get into the details that make RME world class? BASIC QUALIFICATIONS Bachelor's Degree in Electrical Engineering/Mechanical/ or Diploma holder (Engineer preferred) with equivalent experience. 10+ cumulative years of experience with Manufacturing/E commerce. • Significant impactful experience in a similar role ideally in a fast-paced industrial, logistics, production or manufacturing environment • Results oriented approach with good analytical, team leadership and organizational skills • Ability to work with minimal supervision • Electrical and Mechanical Background, Experienced in installation, commissioning and operations of Electrical distribution systems (HT & LT), HVAC installation, Fire Alarm and Suppression systems, General building MEP systems, Material Handling and conveying equipment/systems • Experience in troubleshooting installation, fault finding, and repairs • Ability to read technical drawings and manuals • Previous experience in a supervisory role managing people • Strong background in FSSAI, HAACP, GMP, India Factories Act & ISO standards. PREFERRED QUALIFICATIONS • Sense of ownership and excellent communication skills • Excellent analytical skills • Ability to summarize and communicate important data • Desire to learn complex processes and systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: February 11, 2025 (Updated about 2 months ago) Posted: March 19, 2025 (Updated 3 days ago) Posted: June 5, 2025 (Updated 2 days ago) Posted: May 18, 2025 (Updated about 2 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 01, 2025
Full time
As RME Manager I, your location will be at site and your roles and responsibilities will be • Responsible for the overall building and facilities maintenance (Reliability, Performance, Cost, etc.) • Responsible for ensuring compliance standards/laws of India. These include Hazwaste management, Pressure vessels, Calibrations, Pollution control board requirements, Electricity board requirements, weights & measurement, license & permits. • Responsible ensuring the FSSAI food safety standards in the building, which includes pest control, building cleanliness, ensuring all related documents of FSSAI. • Responsible for ensuring upkeep and availability of common area lighting, fire protection, STP and any others which are in Landlord scope by close coordination with Landlord and Amazon Real Estate team. • Involve in site launch discussions and ensure all the previous learnings are being incorporated in the design. • Responsible for preparation of annual OPEX and CAPEX budgets and ensure to achieve the spent targets set by leadership team. • Responsible for preparation of RCA for any incidents/breakdowns and ensuring elimination of root causes. • Create contingency plans for critical equipment and ensuring the effectiveness. • Responsible for SOP preparation/updation, also adherence of the same by all members. • Understanding the bench marks of Amazon RME activities and has to meet/raise the bar of the same. • Responsible for equipment maintenance (Conveyors, workstations, Labeling Machines, PLC control systems, electrical systems, trolleys etc.) • Responsible to give timely feedback/inputs to their team members and evaluate them in yearly performance review. • Develop and apply Preventive Maintenance Routines on equipment. • Ensure the contractors/vendors follow the rules at all times and the projects are handled with minimum inconvenience to the site operations. • Develop and implement vendor AMCs with appropriate service levels for equipment • Follow up required material purchasing with the Procurement Team • Responsible for preparation of critical spares list for all installations as per manufacturer's recommendations and plan and maintain the required inventory at site at all-time where the maintenance is carried out with in-house teams • Provide feedback and analysis on equipment performance and availability • Manage day-to-day issues on equipment with the Operations teams, defining Priorities with Operation, and organize the work accordingly. • Responsible to manage a team of Maintenance technicians and 3rd party facilities service provider. • Define goals, priorities, organized staff planning, staff training to ensure service levels. • Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site. • Responsible for building housekeeping to keep the site within 5S standards by managing a diverse team and ensure all the standards are followed. • Responsible for maintaining, following, upgrading and storing of relevant documents for RME function. • Support the Engineering & projects team for installation of new equipment. Ensure the installation, operation & performance standards of any equipment/asset are in line with Amazon standards. • Be a leader within the group as well as within other teams. • Be positive and offer creative out of the box solutions. • Provide immediate technical guidance to operations during critical events. We are looking for high potential, flexible, innovative, and forward thinking professionals to join our India RME team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead from front? Are you willing to "roll up your sleeves" and get into the details that make RME world class? BASIC QUALIFICATIONS Bachelor's Degree in Electrical Engineering/Mechanical/ or Diploma holder (Engineer preferred) with equivalent experience. 10+ cumulative years of experience with Manufacturing/E commerce. • Significant impactful experience in a similar role ideally in a fast-paced industrial, logistics, production or manufacturing environment • Results oriented approach with good analytical, team leadership and organizational skills • Ability to work with minimal supervision • Electrical and Mechanical Background, Experienced in installation, commissioning and operations of Electrical distribution systems (HT & LT), HVAC installation, Fire Alarm and Suppression systems, General building MEP systems, Material Handling and conveying equipment/systems • Experience in troubleshooting installation, fault finding, and repairs • Ability to read technical drawings and manuals • Previous experience in a supervisory role managing people • Strong background in FSSAI, HAACP, GMP, India Factories Act & ISO standards. PREFERRED QUALIFICATIONS • Sense of ownership and excellent communication skills • Excellent analytical skills • Ability to summarize and communicate important data • Desire to learn complex processes and systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: February 11, 2025 (Updated about 2 months ago) Posted: March 19, 2025 (Updated 3 days ago) Posted: June 5, 2025 (Updated 2 days ago) Posted: May 18, 2025 (Updated about 2 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Roadmap Development: Partner with the Product owners and tech owners, and program teams to define technology roadmaps and set clear priorities for your portfolio. Technical Delivery: Oversee the end-to-end delivery of technical projects, ensuring that all phases of the product and program lifecycle are executed efficiently. Program Execution: Collaborate closely with stakeholders, architects, and development teams to manage and deliver program plans effectively. Problem Solving: Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices: Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards: Supervise technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations: Understand the data and integration landscape and collaborate with expert teams to support enterprise-level integration, reporting, and analytics. Cross-Functional Collaboration: Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Team Leadership: Guide and coach, a team of engineers, technical specialists, and architects, encouraging the adoption of innovative technologies and practices. Technical Analysis: Lead technical analysis and estimation efforts for custom-built applications. Best Practices: Drive the adoption of release management and automation best practices. Incident Management: Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination: Work with external vendors to supplement team capacity and expertise when necessary. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 01, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Roadmap Development: Partner with the Product owners and tech owners, and program teams to define technology roadmaps and set clear priorities for your portfolio. Technical Delivery: Oversee the end-to-end delivery of technical projects, ensuring that all phases of the product and program lifecycle are executed efficiently. Program Execution: Collaborate closely with stakeholders, architects, and development teams to manage and deliver program plans effectively. Problem Solving: Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices: Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards: Supervise technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations: Understand the data and integration landscape and collaborate with expert teams to support enterprise-level integration, reporting, and analytics. Cross-Functional Collaboration: Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Team Leadership: Guide and coach, a team of engineers, technical specialists, and architects, encouraging the adoption of innovative technologies and practices. Technical Analysis: Lead technical analysis and estimation efforts for custom-built applications. Best Practices: Drive the adoption of release management and automation best practices. Incident Management: Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination: Work with external vendors to supplement team capacity and expertise when necessary. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
JOB TITLE: Head of Service Delivery LOCATION: London, Greater London SALARY: £90,000 - £110,000 21 days holiday Private Healthcare Pension Scheme WAY OF WORKING: Full Time, Hybrid THE BUSINESS: We're a forward-thinking digital partner with a strong track record of helping organisations optimise their technology landscape. Renowned for delivering reliable, cutting-edge solutions, we've built long-standing relationships with clients who trust us to keep their systems secure, efficient and ready for what's next. Our workplace culture is something we're genuinely proud of clear communication, mutual respect, and a genuine commitment to growth are at the heart of how we operate. Team members tend to stay for the long haul, because we invest in their development, encourage initiative, and reward excellence. If you're driven, curious, and serious about making an impact, you'll fit right in. HEAD OF SERVICE DELIVERY: Strategic Service Leadership Own and evolve the overall service delivery model , ensuring it remains scalable, efficient, and customer focused. Define and refine KPIs, SLAs, and service reporting frameworks that enable transparency, accountability, and partner retention. Collaborate with the executive team to align service delivery strategy with wider business goals and customer expectations. Lead cross-functional planning and execution of service improvement initiatives and internal transformation projects. Operational Excellence Oversee the day-to-day performance of technical support operations, including field services, helpdesk, and on-site engineering. Establish and continuously improve processes for: Ticket triage and escalation Critical incident management (acting as Incident Lead) Documentation, technical note quality, and internal handovers On-call scheduling, time tracking, and PTO complianc Partner with project and infrastructure teams to ensure smooth coordination on change management and client projects. People Leadership Lead, mentor, and develop a high-performing team of 18 technical staff across all tiers and disciplines. Build a culture of accountability, continuous learning, and operational ownership. Own the recruitment, onboarding, and development roadmap for engineering roles, ensuring capability keeps pace with business needs. Run structured 1:1s, performance reviews, and staff progression planning. Customer & Stakeholder Engagement Be the voice of service delivery for key client stakeholders-ensuring SLAs are met and issues are proactively managed. Lead regular service reviews with top-tier clients, including delivery reporting and roadmap updates. Collaborate with Sales, Account Management, and Projects to ensure aligned messaging and coordinated delivery. Leadership Team Contributions Influence technology stack direction , including tooling, monitoring, RMM, and ITSM platforms. Drive capacity planning and workforce modelling in line with current and future delivery needs. Contribute to market expansion efforts by ensuring operational scalability and service readiness in new regions or segments. Lead proactive ROI projects that reduce operational overhead and increase service profitability. Participate in service positioning and R&D , identifying opportunities to enhance offerings and differentiate the business. YOUR KEY SKILLS: Proven experience in a senior service delivery leadership role (Head of / Director level), ideally in an MSP or similar IT services organisation. Track record of owning and evolving service delivery functions in dynamic, high-growth environments. Strong background in IT operations, team leadership, and client-facing service ownership. Deep familiarity with ITIL principles and modern ITSM best practices. Adept at balancing strategic initiatives with operational day-to-day management. Preferred Experience & Skills ITIL v4, PMP, or Prince2 Certification Familiarity with PSA/RMM tools such as ConnectWise, Autotask, etc. Experience across Microsoft tech stack (Azure, M365, Intune) Strong documentation, reporting, and communication skills Comfortable engaging at C-level internally and externally If you are interested in the Head of Service Delivery role, please send an application detailing proof of the above or contact Ben Hodson in our office. C4S Search connect future tech talent with leading deep tech, biotech & clean tech organisations and we are always keen to hear from Head of Service Delivery or those who work in the tech industry.
Aug 01, 2025
Full time
JOB TITLE: Head of Service Delivery LOCATION: London, Greater London SALARY: £90,000 - £110,000 21 days holiday Private Healthcare Pension Scheme WAY OF WORKING: Full Time, Hybrid THE BUSINESS: We're a forward-thinking digital partner with a strong track record of helping organisations optimise their technology landscape. Renowned for delivering reliable, cutting-edge solutions, we've built long-standing relationships with clients who trust us to keep their systems secure, efficient and ready for what's next. Our workplace culture is something we're genuinely proud of clear communication, mutual respect, and a genuine commitment to growth are at the heart of how we operate. Team members tend to stay for the long haul, because we invest in their development, encourage initiative, and reward excellence. If you're driven, curious, and serious about making an impact, you'll fit right in. HEAD OF SERVICE DELIVERY: Strategic Service Leadership Own and evolve the overall service delivery model , ensuring it remains scalable, efficient, and customer focused. Define and refine KPIs, SLAs, and service reporting frameworks that enable transparency, accountability, and partner retention. Collaborate with the executive team to align service delivery strategy with wider business goals and customer expectations. Lead cross-functional planning and execution of service improvement initiatives and internal transformation projects. Operational Excellence Oversee the day-to-day performance of technical support operations, including field services, helpdesk, and on-site engineering. Establish and continuously improve processes for: Ticket triage and escalation Critical incident management (acting as Incident Lead) Documentation, technical note quality, and internal handovers On-call scheduling, time tracking, and PTO complianc Partner with project and infrastructure teams to ensure smooth coordination on change management and client projects. People Leadership Lead, mentor, and develop a high-performing team of 18 technical staff across all tiers and disciplines. Build a culture of accountability, continuous learning, and operational ownership. Own the recruitment, onboarding, and development roadmap for engineering roles, ensuring capability keeps pace with business needs. Run structured 1:1s, performance reviews, and staff progression planning. Customer & Stakeholder Engagement Be the voice of service delivery for key client stakeholders-ensuring SLAs are met and issues are proactively managed. Lead regular service reviews with top-tier clients, including delivery reporting and roadmap updates. Collaborate with Sales, Account Management, and Projects to ensure aligned messaging and coordinated delivery. Leadership Team Contributions Influence technology stack direction , including tooling, monitoring, RMM, and ITSM platforms. Drive capacity planning and workforce modelling in line with current and future delivery needs. Contribute to market expansion efforts by ensuring operational scalability and service readiness in new regions or segments. Lead proactive ROI projects that reduce operational overhead and increase service profitability. Participate in service positioning and R&D , identifying opportunities to enhance offerings and differentiate the business. YOUR KEY SKILLS: Proven experience in a senior service delivery leadership role (Head of / Director level), ideally in an MSP or similar IT services organisation. Track record of owning and evolving service delivery functions in dynamic, high-growth environments. Strong background in IT operations, team leadership, and client-facing service ownership. Deep familiarity with ITIL principles and modern ITSM best practices. Adept at balancing strategic initiatives with operational day-to-day management. Preferred Experience & Skills ITIL v4, PMP, or Prince2 Certification Familiarity with PSA/RMM tools such as ConnectWise, Autotask, etc. Experience across Microsoft tech stack (Azure, M365, Intune) Strong documentation, reporting, and communication skills Comfortable engaging at C-level internally and externally If you are interested in the Head of Service Delivery role, please send an application detailing proof of the above or contact Ben Hodson in our office. C4S Search connect future tech talent with leading deep tech, biotech & clean tech organisations and we are always keen to hear from Head of Service Delivery or those who work in the tech industry.
Press Tab to Move to Skip to Content Link Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at . Job Description Location: Harlow/ Stevenage or within a 1-hour travel distance to this. Candidates are required to have access to a vehicle and hold a valid driving license. Rate: 275 GBP per day. Immediate to 3 Weeks NP only. We are excited to invite applications for the position of Data Centre Engineer to join our esteemed bank's IT team. This pivotal role involves the management, maintenance, and security of our critical data centre infrastructure. As a Data Centre Engineer, you will be responsible for designing, implementing, and overseeing a secure, scalable, and resilient data centre infrastructure throughout the bank's facilities. Your expertise will play a crucial role in ensuring operational excellence and supporting the development of less experienced team members. About the Role - Your Contributions to Our Team As a Data Centre Engineer, your day-to-day responsibilities will include: Leading the successful operations of client data centre environments, ensuring a seamless integration of services. Maintaining operational continuity, providing regular reports and managing the work of DC Engineers and third-party suppliers effectively. Ensuring that our Data Centres are upheld to a high visual and operational standard. ͏ L Technical Responsibilities In this role, you will also take on various technical responsibilities such as: Managing financial budgeting for all on-premises hosted services and overseeing site-level procurement. Implementing site risk management strategies and creating standard operating procedures relevant to each location. Maintaining accurate infrastructure asset management and lifecycle reports for both data centre and associated infrastructure assets. Ensuring documentation is maintained in an 'audit-ready' state, supporting capacity management that includes power and floor space forecasting. Acting as a conduit for change management, ensuring all changes meet site-level approval. Supporting the CTO team with incident and problem management processes, including hardware replacements and RMA tasks. Vendor and Stakeholder Collaboration A vital aspect of your role will involve collaborating with vendors and internal stakeholders to seamlessly integrate data centre solutions into banking infrastructure and services. This includes: Leading incident response efforts for data centre-related issues, ensuring rapid resolution with minimal impact on business operations. Conducting thorough root cause analyses for major incidents, implementing measures to mitigate recurrence. Planning and overseeing data centre upgrades and changes, ensuring compliance with change management policies. Project Management and Preventative Maintenance You will also be responsible for managing network projects, working in coordination with cross-functional teams to ensure deadlines, scope, and budget compliance. Other responsibilities include: Validating that all Planned Preventative Maintenance (PPM) tasks are completed on schedule, tracking any reported faults or advisories through to resolution. Reporting Tasks You will assist with monthly reporting on data centre power usage, PUE, capacity, and other critical metrics, ensuring accuracy and timeliness of information. About You - Desired Qualifications and Experience To thrive in this role, you should bring extensive experience in technology and operations, ideally within the financial services or banking sector. Key qualifications include: A deep understanding of security protocols and compliance standards, such as PCI-DSS, CIS, and NIST. Extensive real-time incident and fault management experience in a business-critical environment. Proficiency in managing third-party suppliers to ensure they meet stringent SLAs. Demonstrated abilities in financial and budget management. Mandatory Skills: Desktop Support.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Jul 29, 2025
Full time
Press Tab to Move to Skip to Content Link Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at . Job Description Location: Harlow/ Stevenage or within a 1-hour travel distance to this. Candidates are required to have access to a vehicle and hold a valid driving license. Rate: 275 GBP per day. Immediate to 3 Weeks NP only. We are excited to invite applications for the position of Data Centre Engineer to join our esteemed bank's IT team. This pivotal role involves the management, maintenance, and security of our critical data centre infrastructure. As a Data Centre Engineer, you will be responsible for designing, implementing, and overseeing a secure, scalable, and resilient data centre infrastructure throughout the bank's facilities. Your expertise will play a crucial role in ensuring operational excellence and supporting the development of less experienced team members. About the Role - Your Contributions to Our Team As a Data Centre Engineer, your day-to-day responsibilities will include: Leading the successful operations of client data centre environments, ensuring a seamless integration of services. Maintaining operational continuity, providing regular reports and managing the work of DC Engineers and third-party suppliers effectively. Ensuring that our Data Centres are upheld to a high visual and operational standard. ͏ L Technical Responsibilities In this role, you will also take on various technical responsibilities such as: Managing financial budgeting for all on-premises hosted services and overseeing site-level procurement. Implementing site risk management strategies and creating standard operating procedures relevant to each location. Maintaining accurate infrastructure asset management and lifecycle reports for both data centre and associated infrastructure assets. Ensuring documentation is maintained in an 'audit-ready' state, supporting capacity management that includes power and floor space forecasting. Acting as a conduit for change management, ensuring all changes meet site-level approval. Supporting the CTO team with incident and problem management processes, including hardware replacements and RMA tasks. Vendor and Stakeholder Collaboration A vital aspect of your role will involve collaborating with vendors and internal stakeholders to seamlessly integrate data centre solutions into banking infrastructure and services. This includes: Leading incident response efforts for data centre-related issues, ensuring rapid resolution with minimal impact on business operations. Conducting thorough root cause analyses for major incidents, implementing measures to mitigate recurrence. Planning and overseeing data centre upgrades and changes, ensuring compliance with change management policies. Project Management and Preventative Maintenance You will also be responsible for managing network projects, working in coordination with cross-functional teams to ensure deadlines, scope, and budget compliance. Other responsibilities include: Validating that all Planned Preventative Maintenance (PPM) tasks are completed on schedule, tracking any reported faults or advisories through to resolution. Reporting Tasks You will assist with monthly reporting on data centre power usage, PUE, capacity, and other critical metrics, ensuring accuracy and timeliness of information. About You - Desired Qualifications and Experience To thrive in this role, you should bring extensive experience in technology and operations, ideally within the financial services or banking sector. Key qualifications include: A deep understanding of security protocols and compliance standards, such as PCI-DSS, CIS, and NIST. Extensive real-time incident and fault management experience in a business-critical environment. Proficiency in managing third-party suppliers to ensure they meet stringent SLAs. Demonstrated abilities in financial and budget management. Mandatory Skills: Desktop Support.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
About us We are Cero Generation, a leading European solar energy developer. Our single-minded vision is to ensure this, and every generation has access to clean, reliable, cost-effective renewable energy. Cero identifies, develops, builds and energises major solar energy projects across eight European countries, and doing so responsibly we are helping communities to thrive across Europe and beyond. We have 25GW solar storage portfolio with further generation capability added each year. We are a Macquarie Asset Management (MAM) portfolio company, operating on a stand-alone basis. About the role The Senior WHSES Manager is responsible for implementing and overseeing Workplace Health, Safety, Environmental and Social (WHSES) management systems across Cero Generation and its projects during lifecycle from development through construction to operations. This role ensures WHSES compliance, fosters a proactive safety culture, and supports cross-functional collaboration across all countries where Cero operates. This role supports the Director of WHSESQ in developing and executing the WHSES strategy aligned with company goals while dealing with an experienced team across various disciplines (Development, Finance, Engineering, Asset Management, Construction, M&A). This role will be required to travel across Europe to undertake site visits or to have meetings with suppliers, contractors, development partners and other key stakeholders. WHSES Responsibilities Promote a best-in-class Health, Safety, Environmental and Social culture within the organization. Ensuring WHSES compliance with best practice and legal requirements across development, construction, and operational activities. This includes that WHSES legal registry is maintained updated. Lead the implementation of WHSES management systems, policies and procedures across the company and all project phases and geographies aligned with ISO standards (9001, 14001, 45001). Act as the primary WHSES liaison between corporate, project teams, and external stakeholders. Work closely with Development, Construction, Operations, Legal, Procurement, Engineering and ESG teams. Liaise with EPC/O&M/AM contractors, subcontractors, consultants, and stakeholders. Review and approve WHSES plans submitted by EPC contractors and partners. Participate in supplier and contractor management processes, including WHSES prequalification, qualification, onboarding due diligence audits, performance review and monitoring and final performance evaluation. Ensure WHSES legal clauses and technical exhibits in various agreements (EPC, O&M, Equipment Supply) are best-in-class and up to date. Coordinating and ensuring the fulfilment of those agreements. Conduct and oversee WHSES audits, inspections, preventive safety observations/dialogues and risk assessments. Including site inspections of projects at different phases in different countries. Participate in coordination meetings and contribute to project risk registers and lessons learned. Directly manage WHSES personnel in different projects of the company Preparing WHSES training programs/matrix and ensuring employee's training is kept up to date Prepare and review WHSES reports for internal and external stakeholders at various levels including board, committees, portfolio and projects. Ensuring (when required assisting) that HSE incident and accident investigations are completed adequately and corrective actions are implemented timely. WHSES budget preparation at department and project level and monitoring. Essential Skills & Attributes Degree in Occupational Health & Safety, Environmental Science, Engineering, or related field. 10+ years of experience in Workplace Health, Safety, Environmental, Social with at least 3 years in a senior or managerial role. Proven experience in renewable energy or electrical infrastructure projects in UK and Europe. Strong knowledge of UK and European WHSES regulations and international standards. NEBOSH or equivalent certification; CMIOSH or MIEMA membership preferred. Strong knowledge of UK and European HSE laws and regulation and ISO 14001 and 45001. Strong leadership, communication, teamwork, and problem-solving skills. Self-motivated, organized, and committed to continuous improvement. Active effort and capacity to support team building, integration and structure. Cultural awareness and adaptability Excellent written and spoken English is required. Being Multilinguistic would be advantageous. Availability and willing to travel across Europe. Desirable Familiarity and experience with BESS construction specific safety protocols and risk assessment (e.g., fire suppression, thermal runaway risks). Familiarity and experience with PV utility scale construction safety protocols and risk assessment. Familiarity with HV safety regulations and specific and related HSE procedures. Working with Cero Generation Our shared culture is all about doing the right thing for our company, our people and the world around us. We're passionate about renewable energy and the vital role it can play in safeguarding the future of our planet. That's why we're all committed to collaborating to achieve excellence in our field to deliver better outcomes for all. We're led by a simple promise to all our people: you'll get back what you put in. We'll empower you to deliver on our commitments and reward you for achieving the high standards that we set. Diversity, inclusion & privacy Cero Generation understands the importance of diversity and inclusion. We value the innovation and creativity that diversity of thought brings. If you are capable, motivated and can deliver, we want you on our team. Cero Generation is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available. Cero Generation respects the privacy of the people we deal with, and we uphold high standards of privacy practice and security. Our privacy policy is available on our website at
Jul 26, 2025
Full time
About us We are Cero Generation, a leading European solar energy developer. Our single-minded vision is to ensure this, and every generation has access to clean, reliable, cost-effective renewable energy. Cero identifies, develops, builds and energises major solar energy projects across eight European countries, and doing so responsibly we are helping communities to thrive across Europe and beyond. We have 25GW solar storage portfolio with further generation capability added each year. We are a Macquarie Asset Management (MAM) portfolio company, operating on a stand-alone basis. About the role The Senior WHSES Manager is responsible for implementing and overseeing Workplace Health, Safety, Environmental and Social (WHSES) management systems across Cero Generation and its projects during lifecycle from development through construction to operations. This role ensures WHSES compliance, fosters a proactive safety culture, and supports cross-functional collaboration across all countries where Cero operates. This role supports the Director of WHSESQ in developing and executing the WHSES strategy aligned with company goals while dealing with an experienced team across various disciplines (Development, Finance, Engineering, Asset Management, Construction, M&A). This role will be required to travel across Europe to undertake site visits or to have meetings with suppliers, contractors, development partners and other key stakeholders. WHSES Responsibilities Promote a best-in-class Health, Safety, Environmental and Social culture within the organization. Ensuring WHSES compliance with best practice and legal requirements across development, construction, and operational activities. This includes that WHSES legal registry is maintained updated. Lead the implementation of WHSES management systems, policies and procedures across the company and all project phases and geographies aligned with ISO standards (9001, 14001, 45001). Act as the primary WHSES liaison between corporate, project teams, and external stakeholders. Work closely with Development, Construction, Operations, Legal, Procurement, Engineering and ESG teams. Liaise with EPC/O&M/AM contractors, subcontractors, consultants, and stakeholders. Review and approve WHSES plans submitted by EPC contractors and partners. Participate in supplier and contractor management processes, including WHSES prequalification, qualification, onboarding due diligence audits, performance review and monitoring and final performance evaluation. Ensure WHSES legal clauses and technical exhibits in various agreements (EPC, O&M, Equipment Supply) are best-in-class and up to date. Coordinating and ensuring the fulfilment of those agreements. Conduct and oversee WHSES audits, inspections, preventive safety observations/dialogues and risk assessments. Including site inspections of projects at different phases in different countries. Participate in coordination meetings and contribute to project risk registers and lessons learned. Directly manage WHSES personnel in different projects of the company Preparing WHSES training programs/matrix and ensuring employee's training is kept up to date Prepare and review WHSES reports for internal and external stakeholders at various levels including board, committees, portfolio and projects. Ensuring (when required assisting) that HSE incident and accident investigations are completed adequately and corrective actions are implemented timely. WHSES budget preparation at department and project level and monitoring. Essential Skills & Attributes Degree in Occupational Health & Safety, Environmental Science, Engineering, or related field. 10+ years of experience in Workplace Health, Safety, Environmental, Social with at least 3 years in a senior or managerial role. Proven experience in renewable energy or electrical infrastructure projects in UK and Europe. Strong knowledge of UK and European WHSES regulations and international standards. NEBOSH or equivalent certification; CMIOSH or MIEMA membership preferred. Strong knowledge of UK and European HSE laws and regulation and ISO 14001 and 45001. Strong leadership, communication, teamwork, and problem-solving skills. Self-motivated, organized, and committed to continuous improvement. Active effort and capacity to support team building, integration and structure. Cultural awareness and adaptability Excellent written and spoken English is required. Being Multilinguistic would be advantageous. Availability and willing to travel across Europe. Desirable Familiarity and experience with BESS construction specific safety protocols and risk assessment (e.g., fire suppression, thermal runaway risks). Familiarity and experience with PV utility scale construction safety protocols and risk assessment. Familiarity with HV safety regulations and specific and related HSE procedures. Working with Cero Generation Our shared culture is all about doing the right thing for our company, our people and the world around us. We're passionate about renewable energy and the vital role it can play in safeguarding the future of our planet. That's why we're all committed to collaborating to achieve excellence in our field to deliver better outcomes for all. We're led by a simple promise to all our people: you'll get back what you put in. We'll empower you to deliver on our commitments and reward you for achieving the high standards that we set. Diversity, inclusion & privacy Cero Generation understands the importance of diversity and inclusion. We value the innovation and creativity that diversity of thought brings. If you are capable, motivated and can deliver, we want you on our team. Cero Generation is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available. Cero Generation respects the privacy of the people we deal with, and we uphold high standards of privacy practice and security. Our privacy policy is available on our website at
Senior Network & Infrastructure Manager - FTSE Food & Beverage Company - Contract Central London Hybrid Working Model Our client, a leading FTSE-listed Food & Beverage company, is seeking a Senior Network & Infrastructure Manager on an initial 3-month contract basis. This critical role will be managing global teams of Cloud, Network, and Microsoft 365 Engineers to deliver high-performing, secure, and resilient infrastructure services. Objectives: Lead cross-functional teams, overseeing coaching, direction, and performance. Align infrastructure road-maps and technology standards with Enterprise Architecture and Security. Drive implementation of infrastructure solutions and upgrades with minimal disruption. Contribute to IT strategic planning across cloud operations, connectivity, digital workplace, and collaboration tools. Responsible for operational excellence across cloud platforms (Azure), global networks (WAN/LAN/VPN), and M365 services (Exchange Online, Teams, SharePoint). Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. Own IT Disaster Recovery coordination, readiness, and documentation. Champion ITIL-based practices (incident, change, configuration) to improve service reliability. Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. Ensure platforms comply with security, audit, and operational standards. Collaborate with cybersecurity teams to embed security best practices. Optimise Capex/Opex budgets through strategic planning and cost analysis. Support delivery of infrastructure elements for global/regional projects with risk and resource coordination. Maintain documentation and service catalogues for infrastructure services. Requirements: Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. Skilled in vendor management, team development, and ITIL practices. Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to the London office 3 days a week. - Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jul 25, 2025
Full time
Senior Network & Infrastructure Manager - FTSE Food & Beverage Company - Contract Central London Hybrid Working Model Our client, a leading FTSE-listed Food & Beverage company, is seeking a Senior Network & Infrastructure Manager on an initial 3-month contract basis. This critical role will be managing global teams of Cloud, Network, and Microsoft 365 Engineers to deliver high-performing, secure, and resilient infrastructure services. Objectives: Lead cross-functional teams, overseeing coaching, direction, and performance. Align infrastructure road-maps and technology standards with Enterprise Architecture and Security. Drive implementation of infrastructure solutions and upgrades with minimal disruption. Contribute to IT strategic planning across cloud operations, connectivity, digital workplace, and collaboration tools. Responsible for operational excellence across cloud platforms (Azure), global networks (WAN/LAN/VPN), and M365 services (Exchange Online, Teams, SharePoint). Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. Own IT Disaster Recovery coordination, readiness, and documentation. Champion ITIL-based practices (incident, change, configuration) to improve service reliability. Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. Ensure platforms comply with security, audit, and operational standards. Collaborate with cybersecurity teams to embed security best practices. Optimise Capex/Opex budgets through strategic planning and cost analysis. Support delivery of infrastructure elements for global/regional projects with risk and resource coordination. Maintain documentation and service catalogues for infrastructure services. Requirements: Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. Skilled in vendor management, team development, and ITIL practices. Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to the London office 3 days a week. - Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK, we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country, we have seven principal sites which focus on software engineering, AI swarming drones, underwater robotics, training services and radars. Globally, we number over 24,000 employees and have operations on all continents. Technologically, we are leaders in many areas and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. The Role You will be part of Public Safety Solutions (PSS), which develops advanced software applications and solutions (SAFE) for mission-critical control room operations-including for police, fire & rescue, and airports. As Service Operations Manager, you will lead the operations team serving our customers and work closely with engineers in the UK and Sweden. You will be responsible for maintaining and evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuous improvement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle, including service design, transition, incident management, change coordination, and operational governance. Key Responsibilities Leadership & Strategy Collaborate with the Head of Operations to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major incident response, service reviews, and reporting. Oversee resource allocation across projects and functions, ensuring optimal use of team capabilities, staffing, and budget. Monitor and analyse SLAs, KPIs, and service metrics, identifying trends and opportunities for improvement. Service Quality & Governance Drive governance and best practices across the service lifecycle-covering service design, transition, operation, and continual improvement. Act as a coordination lead for high-impact incidents, manage post-incident reviews (RCAs), and implement corrective actions. Continuously evaluate and refine operational processes (e.g., change management, environment readiness, incident/problem workflows). Cross-functional Collaboration Partner with Development, Infrastructure, Product, and QA teams to ensure operational readiness for software releases and services. Ensure operational alignment across teams, facilitating effective cross-team collaboration. Stakeholder & Customer Engagement Work with Customer Success Managers (CSMs) and service delivery teams to ensure customer satisfaction and proactive issue resolution. Maintain open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. Continuous Improvement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning within the team. Requirements Proven experience in IT Service Operations, ideally within a software/SaaS delivery environment Strong understanding of service management practices (e.g., ITIL, SRE, DevOps) Excellent problem-solving skills and a data-driven approach Strong communication and coordination skills across technical and non-technical audiences Experience managing operational risk and service transitions Familiarity with security, compliance, and business continuity processes Desirable ITIL v4 Foundation or similar certification Experience scaling service operations in a high-growth or complex environment Exposure to Agile delivery methodologies Background in software engineering, infrastructure, or DevOps
Jul 24, 2025
Full time
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK, we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country, we have seven principal sites which focus on software engineering, AI swarming drones, underwater robotics, training services and radars. Globally, we number over 24,000 employees and have operations on all continents. Technologically, we are leaders in many areas and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. The Role You will be part of Public Safety Solutions (PSS), which develops advanced software applications and solutions (SAFE) for mission-critical control room operations-including for police, fire & rescue, and airports. As Service Operations Manager, you will lead the operations team serving our customers and work closely with engineers in the UK and Sweden. You will be responsible for maintaining and evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuous improvement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle, including service design, transition, incident management, change coordination, and operational governance. Key Responsibilities Leadership & Strategy Collaborate with the Head of Operations to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major incident response, service reviews, and reporting. Oversee resource allocation across projects and functions, ensuring optimal use of team capabilities, staffing, and budget. Monitor and analyse SLAs, KPIs, and service metrics, identifying trends and opportunities for improvement. Service Quality & Governance Drive governance and best practices across the service lifecycle-covering service design, transition, operation, and continual improvement. Act as a coordination lead for high-impact incidents, manage post-incident reviews (RCAs), and implement corrective actions. Continuously evaluate and refine operational processes (e.g., change management, environment readiness, incident/problem workflows). Cross-functional Collaboration Partner with Development, Infrastructure, Product, and QA teams to ensure operational readiness for software releases and services. Ensure operational alignment across teams, facilitating effective cross-team collaboration. Stakeholder & Customer Engagement Work with Customer Success Managers (CSMs) and service delivery teams to ensure customer satisfaction and proactive issue resolution. Maintain open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. Continuous Improvement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning within the team. Requirements Proven experience in IT Service Operations, ideally within a software/SaaS delivery environment Strong understanding of service management practices (e.g., ITIL, SRE, DevOps) Excellent problem-solving skills and a data-driven approach Strong communication and coordination skills across technical and non-technical audiences Experience managing operational risk and service transitions Familiarity with security, compliance, and business continuity processes Desirable ITIL v4 Foundation or similar certification Experience scaling service operations in a high-growth or complex environment Exposure to Agile delivery methodologies Background in software engineering, infrastructure, or DevOps
Job title: D&IT End User Support Lead Location: London, UK Job reference #: 31997 Contract type: Permanent Language requirements: Fluent in English At Eni, we are looking for D&IT End User Support Lead within Eni Global Energy Markets in London. You will be responsible for ensuring the effective delivery of IT services to local users, with a focus on end-user support, workplace technology, and the coordination of infrastructure-related activities. This role combines technical expertise with oversight responsibilities in a centrally managed IT environment, where core services - such as cybersecurity, networking, and systems architecture - are governed by Group IT. The position operates within a high-demand trading floor environment, where technology plays a mission-critical role. It requires strong operational discipline, responsiveness, and a deep understanding of the specific needs and constraints of front-office users, as well as the underlying technology components. You will serve as the local point of contact and coordinator for infrastructure topics, collaborating with internal stakeholders, Group IT, and external service providers to ensure operational continuity, compliance, and user satisfaction. About Eni Global Energy Markets Eni is one of the leading integrated energy companies with activities in exploration, production, transport, and marketing of oil and natural gas. Eni has a market capitalisation of €66 billion and has a near €100bn turnover. It is not only a leading international upstream Company but also Europe's largest natural gas Company. In January 2021, Eni integrated its gas, power, emissions and LNG commodity trading activities into one Company, Eni Global Energy Markets (EGEM) to create a leader in the global commodities trading arena. EGEM is a leading gas player in Europe and is responsible for all of Eni's commodity trading in natural gas, power, emissions and related derivatives with offices in Brussels, London, Rome, and Singapore. The integration of the trading activities into EGEM enables Eni to capture additional business opportunities in a market which is becoming more liquid and integrated across different commodities. This integrated model has created a global centre of excellence for Eni's trading and commodities management. Main responsibilities: End-User Support Deliver high-quality technical support for hardware, software, and peripheral issues across Windows and Mac environments. Act as the escalation point for complex support tickets and ensure compliance with SLAs. Oversee the local IT equipment lifecycle, including procurement, deployment, inventory management, and decommissioning. Document and continuously improve support procedures and maintain the knowledge base. Local Infrastructure Oversight Monitor and coordinate the maintenance of local IT infrastructure (e.g., meeting rooms, servers, printers, network devices). Support office connectivity and performance in alignment with Group-managed network and systems architecture. Ensure compliance with global policies on patching, endpoint protection, and data management. Coordination with Central IT and External Providers Interface with Group IT teams responsible for cybersecurity, networking, and infrastructure. Coordinate on-site interventions with external system engineers and technology vendors (e.g., mobile providers, AV specialists). Act as the local lead for IT-related activities during site changes, upgrades, audits, or incidents. Support the local execution of group-wide IT initiatives and rollout projects. Skills and experience required: ITIL Foundation certification or equivalent experience in IT service management. Microsoft certifications (e.g., Modern Desktop, Azure Fundamentals), CompTIA Network+ or similar. Relevant experience in IT support, workplace services or infrastructure coordination, including leading end-user support. Experience with IT operations in a multinational or centrally managed environment Familiarity with trading floor operations. Proficiency in Windows OS, Microsoft 365, endpoint management tools, and networking fundamentals. Experience with remote support tools, asset management systems and mobile device management (MDM). Familiarity with cybersecurity best practices and endpoint compliance. Ability to manage external service providers and collaborate in a matrixed IT environment. Proactive, service-oriented mindset with strong communication and prioritization skills. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Jul 24, 2025
Full time
Job title: D&IT End User Support Lead Location: London, UK Job reference #: 31997 Contract type: Permanent Language requirements: Fluent in English At Eni, we are looking for D&IT End User Support Lead within Eni Global Energy Markets in London. You will be responsible for ensuring the effective delivery of IT services to local users, with a focus on end-user support, workplace technology, and the coordination of infrastructure-related activities. This role combines technical expertise with oversight responsibilities in a centrally managed IT environment, where core services - such as cybersecurity, networking, and systems architecture - are governed by Group IT. The position operates within a high-demand trading floor environment, where technology plays a mission-critical role. It requires strong operational discipline, responsiveness, and a deep understanding of the specific needs and constraints of front-office users, as well as the underlying technology components. You will serve as the local point of contact and coordinator for infrastructure topics, collaborating with internal stakeholders, Group IT, and external service providers to ensure operational continuity, compliance, and user satisfaction. About Eni Global Energy Markets Eni is one of the leading integrated energy companies with activities in exploration, production, transport, and marketing of oil and natural gas. Eni has a market capitalisation of €66 billion and has a near €100bn turnover. It is not only a leading international upstream Company but also Europe's largest natural gas Company. In January 2021, Eni integrated its gas, power, emissions and LNG commodity trading activities into one Company, Eni Global Energy Markets (EGEM) to create a leader in the global commodities trading arena. EGEM is a leading gas player in Europe and is responsible for all of Eni's commodity trading in natural gas, power, emissions and related derivatives with offices in Brussels, London, Rome, and Singapore. The integration of the trading activities into EGEM enables Eni to capture additional business opportunities in a market which is becoming more liquid and integrated across different commodities. This integrated model has created a global centre of excellence for Eni's trading and commodities management. Main responsibilities: End-User Support Deliver high-quality technical support for hardware, software, and peripheral issues across Windows and Mac environments. Act as the escalation point for complex support tickets and ensure compliance with SLAs. Oversee the local IT equipment lifecycle, including procurement, deployment, inventory management, and decommissioning. Document and continuously improve support procedures and maintain the knowledge base. Local Infrastructure Oversight Monitor and coordinate the maintenance of local IT infrastructure (e.g., meeting rooms, servers, printers, network devices). Support office connectivity and performance in alignment with Group-managed network and systems architecture. Ensure compliance with global policies on patching, endpoint protection, and data management. Coordination with Central IT and External Providers Interface with Group IT teams responsible for cybersecurity, networking, and infrastructure. Coordinate on-site interventions with external system engineers and technology vendors (e.g., mobile providers, AV specialists). Act as the local lead for IT-related activities during site changes, upgrades, audits, or incidents. Support the local execution of group-wide IT initiatives and rollout projects. Skills and experience required: ITIL Foundation certification or equivalent experience in IT service management. Microsoft certifications (e.g., Modern Desktop, Azure Fundamentals), CompTIA Network+ or similar. Relevant experience in IT support, workplace services or infrastructure coordination, including leading end-user support. Experience with IT operations in a multinational or centrally managed environment Familiarity with trading floor operations. Proficiency in Windows OS, Microsoft 365, endpoint management tools, and networking fundamentals. Experience with remote support tools, asset management systems and mobile device management (MDM). Familiarity with cybersecurity best practices and endpoint compliance. Ability to manage external service providers and collaborate in a matrixed IT environment. Proactive, service-oriented mindset with strong communication and prioritization skills. How to apply: Applications are only accepted through our online application system. Please upload your CV in English. About Eni Eni is a global energy company operating in 61 Countries, with over 30,000 employees. Originally an oil & gas company, it has evolved into an integrated energy company, playing a key role in ensuring energy security and leading the energy transition. Eni's goal is to achieve carbon neutrality by 2050 through the decarbonization of its processes and of the products it sells to its customers. In line with this goal, Eni invests in the research and development of technologies that can accelerate the transition to increasingly sustainable energy. Renewable energy sources, bio-refining, carbon capture and storage are only some examples of Eni's areas of activity and research. In addition, the company is exploring game-changing technologies such as fusion energy - a technology based on the physical processes that power stars and that could generate safe, virtually limitless energy with zero emissions. Working at Eni At Eni we believe in enterprising people, capable of making a difference and making their contribution with passion and innovation, to respond to the global challenges of the energy transition. For us, the skills and attitudes of each individual , continuous training , and diversity and inclusion are fundamental. We promote flexible ways of working with particular attention to well-being, welfare and work life-balance. Eni will evaluate applications considering plurality and diversity as sources of enrichment. If your application is assessed to be among those most in line with the required profile, you will be contacted to continue the selection process . Whatever your ambition, at Eni you can find the tools to make it happen. Energy for action takers
Job Title: Cyber Security Operational Technology (OT) Specialist Location: Immingham, Travel to other sites as required Salary: 57K - 60K A leading UK-based power generation company is seeking a Cyber Security Operational Technology (OT) Specialist with experience of developing and implementing security enhancements across OT networks, ideally within the energy sector. The role will report into the Chief Information Security Officer (CISO) and will play a key role within an OT risk management framework which covers multiple generation and storage sites. The role can be based from Immingham or London offices. Regular travel to sites will be required. The Role Are you passionate about OT Cyber Security and ready to make a tangible impact across multiple UK energy generation and storage sites? We're looking for a Cyber Security OT Specialist with strong first-line technical skills and a solid grounding in risk management frameworks, ideally with experience in the energy sector. This is a key role within our cyber risk function, supporting our sites' critical infrastructure and helping shape secure and resilient OT environments aligned with IEC62443 standards. Key Responsibilities Lead the implementation of new technical security controls across OT environments. Contribute to the assessment of OT network architecture , protocols, and change management processes. Lead incident response and remediation for cyber events detected by our OT SIEM systems. Actively support vulnerability management and ensure threat exposure is minimised. Provide hands-on leadership in data and asset management , including backup and removable media deployments. Apply and track security metrics to ensure the ongoing effectiveness of controls. Deliver awareness training and cyber security guidance across OT engineering teams. Champion collaboration across cyber, IT, and engineering teams-bridging gaps between tech, process, and people. What We Are Looking For The ability to work independently and manage multiple priorities. A strong desire to continuously learn, share knowledge, and adapt in a dynamic environment. A high regard for environmental, safety, and regulatory standards. A keen understanding of the Purdue Model , OT/DMZ/IT network segregation, and energy-sector-specific technologies. Demonstrable experience implementing security controls within OT environments. Hands-on knowledge of OT technologies and protocols , including experience managing configuration changes. Experience working within incident response frameworks -from coordination to containment and recovery. Familiarity with threat modelling and architectural reviews , particularly in critical national infrastructure. Relevant certifications or credentials in IEC62443 or cyber security frameworks applicable to OT environments. Understanding of the NCSC Cyber Assessment Framework (CAF) is highly desirable. Why Join Us? Work for a company playing a crucial role in energy security and sustainability . Be part of an organisation investing in innovation, carbon capture, and hydrogen projects . Structured development pathways to support career growth. Competitive salary and benefits package , including health and well-being support. Ready to Apply? If you're looking for a new challenge within a dynamic and forward-thinking organisation, we want to hear from you! Apply today and help shape the future of power generation. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Jul 23, 2025
Full time
Job Title: Cyber Security Operational Technology (OT) Specialist Location: Immingham, Travel to other sites as required Salary: 57K - 60K A leading UK-based power generation company is seeking a Cyber Security Operational Technology (OT) Specialist with experience of developing and implementing security enhancements across OT networks, ideally within the energy sector. The role will report into the Chief Information Security Officer (CISO) and will play a key role within an OT risk management framework which covers multiple generation and storage sites. The role can be based from Immingham or London offices. Regular travel to sites will be required. The Role Are you passionate about OT Cyber Security and ready to make a tangible impact across multiple UK energy generation and storage sites? We're looking for a Cyber Security OT Specialist with strong first-line technical skills and a solid grounding in risk management frameworks, ideally with experience in the energy sector. This is a key role within our cyber risk function, supporting our sites' critical infrastructure and helping shape secure and resilient OT environments aligned with IEC62443 standards. Key Responsibilities Lead the implementation of new technical security controls across OT environments. Contribute to the assessment of OT network architecture , protocols, and change management processes. Lead incident response and remediation for cyber events detected by our OT SIEM systems. Actively support vulnerability management and ensure threat exposure is minimised. Provide hands-on leadership in data and asset management , including backup and removable media deployments. Apply and track security metrics to ensure the ongoing effectiveness of controls. Deliver awareness training and cyber security guidance across OT engineering teams. Champion collaboration across cyber, IT, and engineering teams-bridging gaps between tech, process, and people. What We Are Looking For The ability to work independently and manage multiple priorities. A strong desire to continuously learn, share knowledge, and adapt in a dynamic environment. A high regard for environmental, safety, and regulatory standards. A keen understanding of the Purdue Model , OT/DMZ/IT network segregation, and energy-sector-specific technologies. Demonstrable experience implementing security controls within OT environments. Hands-on knowledge of OT technologies and protocols , including experience managing configuration changes. Experience working within incident response frameworks -from coordination to containment and recovery. Familiarity with threat modelling and architectural reviews , particularly in critical national infrastructure. Relevant certifications or credentials in IEC62443 or cyber security frameworks applicable to OT environments. Understanding of the NCSC Cyber Assessment Framework (CAF) is highly desirable. Why Join Us? Work for a company playing a crucial role in energy security and sustainability . Be part of an organisation investing in innovation, carbon capture, and hydrogen projects . Structured development pathways to support career growth. Competitive salary and benefits package , including health and well-being support. Ready to Apply? If you're looking for a new challenge within a dynamic and forward-thinking organisation, we want to hear from you! Apply today and help shape the future of power generation. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Job Title: Contracts Manager External Façade Restoration Location: Upminster Employment Type: Full-time Salary: £45,000 - £60,000 (dependent on experience) Reporting To: Contracts Director Job Purpose: The Contracts Manager will take full responsibility for planning, coordinating, and delivering external façade restoration projects, including brickwork repairs, stonework, Helifix structural work, and rendering. You will manage multiple contracts simultaneously, ensure safe and efficient site operations, and maintain strong relationships with clients and subcontractors. The successful candidate will play a key role in delivering high-quality restoration projects on time and within budget. Key Responsibilities: Contract & Project Management: Oversee multiple façade restoration contracts from inception to completion Ensure all works are delivered to programme, specification, and budget Carry out estimating and tendering processes where required Prepare and manage all contract documentation, including RAMS and health & safety plans Liaise with clients, surveyors, subcontractors, and suppliers to ensure smooth delivery and strong client relationships Financial & Commercial Control: Manage contract variations, progress valuations, and final accounts Collaborate with the commercial team to ensure profitability and value engineering where possible Negotiate with subcontractors and suppliers to secure best pricing and terms Health & Safety Compliance: Ensure full compliance with site health & safety protocols and legal obligations Conduct regular site audits and toolbox talks Investigate and report incidents or near misses, implementing corrective actions as necessary Skills & Qualifications: Essential: Proven experience managing external façade restoration projects Strong knowledge of brickwork, stonework, Helifix systems, rendering, and external repairs Excellent project management and site coordination skills Experience in estimating and tendering processes Proficient in Microsoft Office and relevant project software Full UK Driving Licence Desirable: SMSTS, CSCS (Manager card), or NEBOSH certification Personal Attributes: Strong leadership and problem-solving abilities Clear communicator with a collaborative and proactive approach Able to work under pressure and meet deadlines Detail-oriented with a commitment to quality and safety Interested? If you re an experienced façade or external restoration specialist looking to step into a dynamic Contracts Manager role with a reputable contractor, we want to hear from you. Apply now for a confidential conversation.
Jul 23, 2025
Full time
Job Title: Contracts Manager External Façade Restoration Location: Upminster Employment Type: Full-time Salary: £45,000 - £60,000 (dependent on experience) Reporting To: Contracts Director Job Purpose: The Contracts Manager will take full responsibility for planning, coordinating, and delivering external façade restoration projects, including brickwork repairs, stonework, Helifix structural work, and rendering. You will manage multiple contracts simultaneously, ensure safe and efficient site operations, and maintain strong relationships with clients and subcontractors. The successful candidate will play a key role in delivering high-quality restoration projects on time and within budget. Key Responsibilities: Contract & Project Management: Oversee multiple façade restoration contracts from inception to completion Ensure all works are delivered to programme, specification, and budget Carry out estimating and tendering processes where required Prepare and manage all contract documentation, including RAMS and health & safety plans Liaise with clients, surveyors, subcontractors, and suppliers to ensure smooth delivery and strong client relationships Financial & Commercial Control: Manage contract variations, progress valuations, and final accounts Collaborate with the commercial team to ensure profitability and value engineering where possible Negotiate with subcontractors and suppliers to secure best pricing and terms Health & Safety Compliance: Ensure full compliance with site health & safety protocols and legal obligations Conduct regular site audits and toolbox talks Investigate and report incidents or near misses, implementing corrective actions as necessary Skills & Qualifications: Essential: Proven experience managing external façade restoration projects Strong knowledge of brickwork, stonework, Helifix systems, rendering, and external repairs Excellent project management and site coordination skills Experience in estimating and tendering processes Proficient in Microsoft Office and relevant project software Full UK Driving Licence Desirable: SMSTS, CSCS (Manager card), or NEBOSH certification Personal Attributes: Strong leadership and problem-solving abilities Clear communicator with a collaborative and proactive approach Able to work under pressure and meet deadlines Detail-oriented with a commitment to quality and safety Interested? If you re an experienced façade or external restoration specialist looking to step into a dynamic Contracts Manager role with a reputable contractor, we want to hear from you. Apply now for a confidential conversation.
Job Title: Duty Construction Manager (Weekends) Salary: up to 75,000 + Car allowance and package Location: Somerset (Hinkley Point C) Schedule: Friday-Monday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Duty Construction Manager (DCM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Duty Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Duty Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Duty Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Duty Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jul 23, 2025
Full time
Job Title: Duty Construction Manager (Weekends) Salary: up to 75,000 + Car allowance and package Location: Somerset (Hinkley Point C) Schedule: Friday-Monday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Duty Construction Manager (DCM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Duty Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Duty Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Duty Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Duty Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Job Title: Construction Manager Salary: up to 75,000 + Car allowance and package Location: Somerset (Hinkley Point C) Schedule: Monday - Friday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Construction Manager (CM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jul 23, 2025
Full time
Job Title: Construction Manager Salary: up to 75,000 + Car allowance and package Location: Somerset (Hinkley Point C) Schedule: Monday - Friday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Construction Manager (CM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Health, Safety, Environment (HSE) and Facilities Coordinator Bristol Harbourside - Office based Full time, Permanent position Hours of work: Monday to Thursday from 08:30 to 17:00; Friday from 08:30 to 16:30. Up to £45,000 per annum, commensurate with experience and capability Cycle to Work Scheme Employee Assistance Programme Free Parking Onsite Seetru We are a fast-growing mechanical engineering manufacturing business, with a long and stable 75-year history of high quality and innovative products and services, with a strong people culture. Growth is driven by product innovation and strategic sales and marketing development programmes worldwide. In recent years the business has been undergoing an accelerating series of transformative changes including investment in new management structures and processes, new facilities and plant, a new ERP system and a torrent of new products. The business is now capitalising on this on-going investment programme and is achieving substantial rates of growth. The Role This role combines the responsibilities for ensuring a safe and compliant work environment with managing the physical infrastructure and services. It will require a proactive approach to managing health, safety and environment regulations, implementing the required ways of working, and overseeing the maintenance and upkeep of buildings and equipment. It will suit a solution focused professional able to create positive working relationships across the business streams with a focus on improving our safety culture. This role will be supportive in advising our leadership positions on compliance requirements and facilitating actions to demonstrate such. Skills and Attributes: Awareness: Be the central point for all Occupational Safety, Health and Environment (OSH&E) matters. Documented information: Develop, implement and manage a system aligned to ISO45001 & ISO14001 requirements, supporting our certification objectives. Legal compliance: Identify and drive action to completion to demonstrate compliance to legal, statutory and industry best practice requirements. Risk assessment: Conduct risk assessments to identify potential hazards, advising mitigation controls that are reasonably practicable. Incident investigation: Lead investigations into incidents and near misses, identifying root cause and implementing corrective and/or preventative actions. Emergency preparedness: Coordinate exercises to test the effectiveness of deployed systems. Surveys: Be the primary contact for external audits, occupational health assessments, statutory testing, inspections etc. to ensure continued compliance. Safety culture promotion: Foster a culture of safety awareness and accountability throughout by encouraging open communication regarding concerns and suggestions for improvement. Events: Lead the HS&E committee and monthly site inspection schedule, deliver safety training, toolbox talks, and awareness programs to employees, contractors, and suppliers. Facilities: Manage the physical space, including coordination of maintenance, repairs and/or upgrades to buildings and infrastructure (through internal or external providers). Services: Oversee soft (security, cleaning, waste etc.) and hard (utilities, fire alarm, testing) activities, including supervision of on-site cleaning team. Reports: Prepare and provide periodic reports on HS&E performance. Collaboration: Work closely with all departments across business streams, to integrate safety considerations into all aspects within the Seetru Organisation. About You We are looking for a candidate who has: City & Guilds Diploma in Occupational Health & Safety (or equivalent) or NEBOSH Diploma. ISO 45001 and ISO 14001 working knowledge. Experience of working in a HSE role is required. Stay up to date with evolving HS&E legislation and communicate changes across the business streams. Valid UK driving licence as some travel required across our operating locations. If this Health, Safety, Environment (HSE) and Facilities Coordinator role sounds like your ideal next career step, then apply today with an up-to-date CV.
Jul 23, 2025
Full time
Health, Safety, Environment (HSE) and Facilities Coordinator Bristol Harbourside - Office based Full time, Permanent position Hours of work: Monday to Thursday from 08:30 to 17:00; Friday from 08:30 to 16:30. Up to £45,000 per annum, commensurate with experience and capability Cycle to Work Scheme Employee Assistance Programme Free Parking Onsite Seetru We are a fast-growing mechanical engineering manufacturing business, with a long and stable 75-year history of high quality and innovative products and services, with a strong people culture. Growth is driven by product innovation and strategic sales and marketing development programmes worldwide. In recent years the business has been undergoing an accelerating series of transformative changes including investment in new management structures and processes, new facilities and plant, a new ERP system and a torrent of new products. The business is now capitalising on this on-going investment programme and is achieving substantial rates of growth. The Role This role combines the responsibilities for ensuring a safe and compliant work environment with managing the physical infrastructure and services. It will require a proactive approach to managing health, safety and environment regulations, implementing the required ways of working, and overseeing the maintenance and upkeep of buildings and equipment. It will suit a solution focused professional able to create positive working relationships across the business streams with a focus on improving our safety culture. This role will be supportive in advising our leadership positions on compliance requirements and facilitating actions to demonstrate such. Skills and Attributes: Awareness: Be the central point for all Occupational Safety, Health and Environment (OSH&E) matters. Documented information: Develop, implement and manage a system aligned to ISO45001 & ISO14001 requirements, supporting our certification objectives. Legal compliance: Identify and drive action to completion to demonstrate compliance to legal, statutory and industry best practice requirements. Risk assessment: Conduct risk assessments to identify potential hazards, advising mitigation controls that are reasonably practicable. Incident investigation: Lead investigations into incidents and near misses, identifying root cause and implementing corrective and/or preventative actions. Emergency preparedness: Coordinate exercises to test the effectiveness of deployed systems. Surveys: Be the primary contact for external audits, occupational health assessments, statutory testing, inspections etc. to ensure continued compliance. Safety culture promotion: Foster a culture of safety awareness and accountability throughout by encouraging open communication regarding concerns and suggestions for improvement. Events: Lead the HS&E committee and monthly site inspection schedule, deliver safety training, toolbox talks, and awareness programs to employees, contractors, and suppliers. Facilities: Manage the physical space, including coordination of maintenance, repairs and/or upgrades to buildings and infrastructure (through internal or external providers). Services: Oversee soft (security, cleaning, waste etc.) and hard (utilities, fire alarm, testing) activities, including supervision of on-site cleaning team. Reports: Prepare and provide periodic reports on HS&E performance. Collaboration: Work closely with all departments across business streams, to integrate safety considerations into all aspects within the Seetru Organisation. About You We are looking for a candidate who has: City & Guilds Diploma in Occupational Health & Safety (or equivalent) or NEBOSH Diploma. ISO 45001 and ISO 14001 working knowledge. Experience of working in a HSE role is required. Stay up to date with evolving HS&E legislation and communicate changes across the business streams. Valid UK driving licence as some travel required across our operating locations. If this Health, Safety, Environment (HSE) and Facilities Coordinator role sounds like your ideal next career step, then apply today with an up-to-date CV.
Senior Network & Infrastructure Manager - FTSE Food & Beverage Company - Contract Central London Hybrid Working Model Our client, a leading FTSE-listed Food & Beverage company, is seeking a Senior Network & Infrastructure Manager on an initial 3-month contract basis. This critical role will be managing global teams of Cloud, Network, and Microsoft 365 Engineers to deliver high-performing, secure, and resilient infrastructure services. Objectives: Lead cross-functional teams, overseeing coaching, direction, and performance. Align infrastructure road-maps and technology standards with Enterprise Architecture and Security. Drive implementation of infrastructure solutions and upgrades with minimal disruption. Contribute to IT strategic planning across cloud operations, connectivity, digital workplace, and collaboration tools. Responsible for operational excellence across cloud platforms (Azure), global networks (WAN/LAN/VPN), and M365 services (Exchange Online, Teams, SharePoint). Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. Own IT Disaster Recovery coordination, readiness, and documentation. Champion ITIL-based practices (incident, change, configuration) to improve service reliability. Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. Ensure platforms comply with security, audit, and operational standards. Collaborate with cybersecurity teams to embed security best practices. Optimise Capex/Opex budgets through strategic planning and cost analysis. Support delivery of infrastructure elements for global/regional projects with risk and resource coordination. Maintain documentation and service catalogues for infrastructure services. Requirements: Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. Skilled in vendor management, team development, and ITIL practices. Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to the London office 3 days a week. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jul 22, 2025
Contractor
Senior Network & Infrastructure Manager - FTSE Food & Beverage Company - Contract Central London Hybrid Working Model Our client, a leading FTSE-listed Food & Beverage company, is seeking a Senior Network & Infrastructure Manager on an initial 3-month contract basis. This critical role will be managing global teams of Cloud, Network, and Microsoft 365 Engineers to deliver high-performing, secure, and resilient infrastructure services. Objectives: Lead cross-functional teams, overseeing coaching, direction, and performance. Align infrastructure road-maps and technology standards with Enterprise Architecture and Security. Drive implementation of infrastructure solutions and upgrades with minimal disruption. Contribute to IT strategic planning across cloud operations, connectivity, digital workplace, and collaboration tools. Responsible for operational excellence across cloud platforms (Azure), global networks (WAN/LAN/VPN), and M365 services (Exchange Online, Teams, SharePoint). Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. Own IT Disaster Recovery coordination, readiness, and documentation. Champion ITIL-based practices (incident, change, configuration) to improve service reliability. Manage outsourced infrastructure partners to ensure SLA adherence and service improvements. Ensure platforms comply with security, audit, and operational standards. Collaborate with cybersecurity teams to embed security best practices. Optimise Capex/Opex budgets through strategic planning and cost analysis. Support delivery of infrastructure elements for global/regional projects with risk and resource coordination. Maintain documentation and service catalogues for infrastructure services. Requirements: Proven leadership of multi-site infrastructure operations in cloud, network, and collaboration. Expert in Microsoft 365, Azure, enterprise networking, and infrastructure security. Skilled in vendor management, team development, and ITIL practices. Strong communicator with ability to influence diverse stakeholder groups. Disclaimer: The role is only open to candidates with full right-to-work in the UK and can travel to the London office 3 days a week. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Please visit our careers site to find out more about working at Ki Job Details: Staff Security Operations Engineer Full details of the job. Vacancy Name: Staff Security Operations Engineer Employment Type: Permanent Location: London Role Details Who are we? Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs. Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning, and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki's teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status quo and help it reach new horizons. What you will be working on We're looking for a Staff Security Operations Engineer to lead the implementation and continuous evolution of Security Operations at Ki. This is a high-impact technical leadership role, focused on building a world-class capability that actively defends against emerging threats while enabling our product and platform to scale securely. You'll define and deliver our SOC strategy, including operational tooling, automation pipelines, and response workflows-ensuring Ki remains resilient, compliant, and 'incident ready'. Working closely with Product and Technology teams, you'll drive a DevSecOps agenda that embeds security throughout the development lifecycle, while partnering with our external security service providers to optimise detection and response capabilities. This role demands a deep engineering mindset and an appetite for innovation. You'll design and implement automated detection and response pipelines, integrate advanced threat intelligence, and lead the use of behavioural analytics and attack simulation across our environment. Your technical breadth will span modern cloud-native stacks (Azure, GCP), serverless and containerised architectures, and a wide range of security tooling including DLP, SIEM, CNAPP, and XDR, and tools such as Wiz, Darktrace, Microsoft Defender, Intune, and Sentinel. You will also bring hands-on experience in threat hunting, log analysis, red/blue team operations, and incident response coordination-building tooling and processes that respond to real-world threats at scale. You will report directly into the CISO, with a clear mandate to build the Security Operations function, manage external providers, and evolve our capabilities into a high-performing unit. This role also offers the opportunity to shape Ki's broader view of cyber risk-supporting collaboration with our underwriting teams and exploring innovative partnerships that enhance our product and client value. If you're a cloud-focused, creative technologist who thrives at the intersection of security engineering and innovation, and you're ready to build and lead something exceptional, we'd love to hear from you. Our culture Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought, and social background bring richness to our working environment. No matter who you are, where you're from, how you think, or who you love, we believe you should be you. You'll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.
Jul 22, 2025
Full time
Please visit our careers site to find out more about working at Ki Job Details: Staff Security Operations Engineer Full details of the job. Vacancy Name: Staff Security Operations Engineer Employment Type: Permanent Location: London Role Details Who are we? Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs. Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning, and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki's teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status quo and help it reach new horizons. What you will be working on We're looking for a Staff Security Operations Engineer to lead the implementation and continuous evolution of Security Operations at Ki. This is a high-impact technical leadership role, focused on building a world-class capability that actively defends against emerging threats while enabling our product and platform to scale securely. You'll define and deliver our SOC strategy, including operational tooling, automation pipelines, and response workflows-ensuring Ki remains resilient, compliant, and 'incident ready'. Working closely with Product and Technology teams, you'll drive a DevSecOps agenda that embeds security throughout the development lifecycle, while partnering with our external security service providers to optimise detection and response capabilities. This role demands a deep engineering mindset and an appetite for innovation. You'll design and implement automated detection and response pipelines, integrate advanced threat intelligence, and lead the use of behavioural analytics and attack simulation across our environment. Your technical breadth will span modern cloud-native stacks (Azure, GCP), serverless and containerised architectures, and a wide range of security tooling including DLP, SIEM, CNAPP, and XDR, and tools such as Wiz, Darktrace, Microsoft Defender, Intune, and Sentinel. You will also bring hands-on experience in threat hunting, log analysis, red/blue team operations, and incident response coordination-building tooling and processes that respond to real-world threats at scale. You will report directly into the CISO, with a clear mandate to build the Security Operations function, manage external providers, and evolve our capabilities into a high-performing unit. This role also offers the opportunity to shape Ki's broader view of cyber risk-supporting collaboration with our underwriting teams and exploring innovative partnerships that enhance our product and client value. If you're a cloud-focused, creative technologist who thrives at the intersection of security engineering and innovation, and you're ready to build and lead something exceptional, we'd love to hear from you. Our culture Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought, and social background bring richness to our working environment. No matter who you are, where you're from, how you think, or who you love, we believe you should be you. You'll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.
Job Title: Construction Manager Salary: up to 75,000 + Car allowance and package Location: Somerset (Hinkley Point C) Schedule: Monday - Friday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Construction Manager (CM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jul 18, 2025
Full time
Job Title: Construction Manager Salary: up to 75,000 + Car allowance and package Location: Somerset (Hinkley Point C) Schedule: Monday - Friday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Construction Manager (CM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Hales Group is currently recruiting for a Crew Coordinator to join our client s team in Lowestoft on a permanent basis. This dynamic role offers a blend of flexibility and responsibility, including: On-call phone duties every two weeks (with time off in lieu) Work-from-home options on preferred days Duties will include: • Lead and support the crew, making sure everything runs smoothly and the team works well together. • Manage crew schedules, rotations and time-sheets to maintain compliance with work / rest regulations. • Regularly review performance, provide training and give feedback to enhance skills and safety awareness. • Oversee operations, ensuring safe and efficient transport of people to offshore sites. • Liaise with offshore managers and logistics to ensure timely crew transfers and smooth operations. • Ensure all safety protocols and environmental regulations are followed as well as training for the crew to ensure they are prepared and compliant. • Work with logistics to plan routes, schedules and supplies. • Maintain accurate records of crew certifications, vessel logs, incidents and prepare operational reports. • Overseeing routine maintenance and coordinate with engineers as needed. • Serve the main contact for crew, offshore managers and onshore teams. • Provide regular updates and inform stakeholders of schedules. • Track expenses and manage budgets. What are we looking for: • Excellent communication skills and problem-solving skills • Ability to work well under pressure • Proven experience in coordination and performance management • Leadership and management skills Crew Coordinator Full-Time - Monday to Friday, including: On-call phone duties every two weeks (with time off in lieu) £30,000 per annum Lowestoft If you feel you have the relevant skills and experience to succeed in this position, please contact Isobelle at our Lowestoft branch on (phone number removed) or apply with your CV Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
Jul 18, 2025
Full time
Hales Group is currently recruiting for a Crew Coordinator to join our client s team in Lowestoft on a permanent basis. This dynamic role offers a blend of flexibility and responsibility, including: On-call phone duties every two weeks (with time off in lieu) Work-from-home options on preferred days Duties will include: • Lead and support the crew, making sure everything runs smoothly and the team works well together. • Manage crew schedules, rotations and time-sheets to maintain compliance with work / rest regulations. • Regularly review performance, provide training and give feedback to enhance skills and safety awareness. • Oversee operations, ensuring safe and efficient transport of people to offshore sites. • Liaise with offshore managers and logistics to ensure timely crew transfers and smooth operations. • Ensure all safety protocols and environmental regulations are followed as well as training for the crew to ensure they are prepared and compliant. • Work with logistics to plan routes, schedules and supplies. • Maintain accurate records of crew certifications, vessel logs, incidents and prepare operational reports. • Overseeing routine maintenance and coordinate with engineers as needed. • Serve the main contact for crew, offshore managers and onshore teams. • Provide regular updates and inform stakeholders of schedules. • Track expenses and manage budgets. What are we looking for: • Excellent communication skills and problem-solving skills • Ability to work well under pressure • Proven experience in coordination and performance management • Leadership and management skills Crew Coordinator Full-Time - Monday to Friday, including: On-call phone duties every two weeks (with time off in lieu) £30,000 per annum Lowestoft If you feel you have the relevant skills and experience to succeed in this position, please contact Isobelle at our Lowestoft branch on (phone number removed) or apply with your CV Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.
The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should have: Strong experience in service delivery management, including the coordination of cross-functional teams, managing escalations, and overseeing change processes. Detailed experience working within a DevOps organisation, collaborating with Development teams, Architecture, Devops teams, and business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service management processes (incident, problem, change management), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with Azure stack, cloud platforms, and infrastructure, with practical experience in managing Azure services and automation. Hands-on experience with Azure Automation, PowerShell, or similar tools for automating processes and workflows. Knowledge of DevOps practices and Agile software development, with a focus on driving operational efficiencies and aligning with business goals. Understanding of incident management tools and processes, with the ability to lead complex incidents an problem resolutions Proven experience in managing technology services within a professional environment. Experience of being part of an Azure DevOps Journey Strong knowledge of service management frameworks and methodologies. Excellent problem-solving and analytical skills. Ability to communicate effectively with technical and non-technical stakeholders. Proficiency in using tools to monitor and report on service performance. A proactive approach to identifying and resolving service delivery challenges. Relevant qualifications in technology or service management are desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Job Offer Competitive salary in the upto 95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave package and additional company benefits. Collaborative work environment in the Haywards Heath area. Opportunity to make a significant impact within the insurance industry. If you are ready to take on this exciting role as a Service Delivery Manager, apply today to join a forward-thinking organisation.
Jul 18, 2025
Full time
The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should have: Strong experience in service delivery management, including the coordination of cross-functional teams, managing escalations, and overseeing change processes. Detailed experience working within a DevOps organisation, collaborating with Development teams, Architecture, Devops teams, and business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service management processes (incident, problem, change management), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with Azure stack, cloud platforms, and infrastructure, with practical experience in managing Azure services and automation. Hands-on experience with Azure Automation, PowerShell, or similar tools for automating processes and workflows. Knowledge of DevOps practices and Agile software development, with a focus on driving operational efficiencies and aligning with business goals. Understanding of incident management tools and processes, with the ability to lead complex incidents an problem resolutions Proven experience in managing technology services within a professional environment. Experience of being part of an Azure DevOps Journey Strong knowledge of service management frameworks and methodologies. Excellent problem-solving and analytical skills. Ability to communicate effectively with technical and non-technical stakeholders. Proficiency in using tools to monitor and report on service performance. A proactive approach to identifying and resolving service delivery challenges. Relevant qualifications in technology or service management are desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Job Offer Competitive salary in the upto 95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave package and additional company benefits. Collaborative work environment in the Haywards Heath area. Opportunity to make a significant impact within the insurance industry. If you are ready to take on this exciting role as a Service Delivery Manager, apply today to join a forward-thinking organisation.
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year LinkedIn Learning - over 5,000 free courses to choose from Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site Responsibilities: Ensuring all raised issues and incidents are handled and resolved against agreed SLAs and processes Recording of all data relating to incidents within the ticketing system ensuring full alignment to the Incident Management Process Triage all incidents, coordination and supporting P1 and P2 incidents, and escalate to 2nd and 3rd line support where and when required Answering and resolving user desktop support requests Responsible for new starters and leavers (office equipment, networking, telephony, PC or laptop setup and new user creation) Assisting with all internal desk moves as and when required Ensuring all asset details and user accounts/licences are managed in accordance with procedures and processes Ensuring all knowledge and operational procedures are captured, documented and maintained Evaluating and testing new platforms and software when required Being involved in new deployment projects Explaining technical details to non-technical stakeholders What we're looking for In-depth knowledge of o365, Windows operating systems and other Microsoft Services Strong, hands-on experience with laptop/PC configuration and physical setup Basic, hands-on experience with Linux Basic knowledge with Cisco, Ubiquiti, Aruba Knowledge of Security principals and best practices Experience with MDM products such as Intune Exposure to Domain and Active Directory environments We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Jul 17, 2025
Full time
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year LinkedIn Learning - over 5,000 free courses to choose from Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site Responsibilities: Ensuring all raised issues and incidents are handled and resolved against agreed SLAs and processes Recording of all data relating to incidents within the ticketing system ensuring full alignment to the Incident Management Process Triage all incidents, coordination and supporting P1 and P2 incidents, and escalate to 2nd and 3rd line support where and when required Answering and resolving user desktop support requests Responsible for new starters and leavers (office equipment, networking, telephony, PC or laptop setup and new user creation) Assisting with all internal desk moves as and when required Ensuring all asset details and user accounts/licences are managed in accordance with procedures and processes Ensuring all knowledge and operational procedures are captured, documented and maintained Evaluating and testing new platforms and software when required Being involved in new deployment projects Explaining technical details to non-technical stakeholders What we're looking for In-depth knowledge of o365, Windows operating systems and other Microsoft Services Strong, hands-on experience with laptop/PC configuration and physical setup Basic, hands-on experience with Linux Basic knowledge with Cisco, Ubiquiti, Aruba Knowledge of Security principals and best practices Experience with MDM products such as Intune Exposure to Domain and Active Directory environments We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Job Title: Duty Construction Manager (Weekends) Salary: up to 75,000 + Car allowance and package Location: Bristol (Hinkley Point C) Schedule: Friday-Monday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Duty Construction Manager (DCM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Duty Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Duty Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Duty Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Duty Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Jul 17, 2025
Full time
Job Title: Duty Construction Manager (Weekends) Salary: up to 75,000 + Car allowance and package Location: Bristol (Hinkley Point C) Schedule: Friday-Monday Hours: 38 hours/week Are you ready to lead on one of the UK's most complex and high-profile infrastructure projects? We're seeking a Duty Construction Manager (DCM) to take charge of weekend operations across construction, commissioning, logistics, and maintenance. This is a senior leadership role requiring a strong on-site presence, decisive action in emergent situations, and seamless coordination with weekday teams. What You'll Be Doing as a Duty Construction Manager: Act as the senior site lead Friday through Monday Oversee construction, commissioning, logistics, and maintenance within the Common Building Services (CBS) scope Lead emergency response and ensure Zero Harm standards Coordinate handovers with weekday leadership to maintain continuity Split time 50/50 between site and strategic planning Key Responsibilities of a Duty Construction Manager: Manage teams across construction, adaptations, logistics, and commissioning Support lifting operations and authorised persons (SAP/AP) teams Ensure compliance with safety, quality, and scheduling standards Lead performance reporting and contribute to project KPIs Uphold project values: humility, positivity, respect, clarity, and solidarity Minimum Qualifications a Duty Construction Manager: (One from the the following) Degree or HNC in Construction Management, Civil Engineering, or related field SMSTS, CSCS Black Card or JIB Card, and CCNSG/HSE MAPS (essential) Experience in high-risk, complex construction environments Strong leadership, communication, and problem-solving skills Familiarity with nuclear site protocols is a plus Success Looks Like as a Duty Construction Manager: Zero harm incidents All weekend works delivered to plan Clear, traceable handovers Strong stakeholder relationships Full compliance with safety and quality procedures This is a unique opportunity to play a pivotal role in a nationally significant project that's shaping the future of UK infrastructure. Please contact Kyle Young for further information on (phone number removed)or DM me on LinkedIn: Kyle Young LinkedIn Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.