At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Jan 16, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
A luxury eCommerce retailer in London is looking for a Customer Care Consultant who is fluent in French and English. The role is focused on providing exceptional service to customers, handling their inquiries, and turning product inquiries into orders. Candidates should have experience in luxury sales and excellent communication skills. The position offers flexibility with a mobile office and up to 32 days of holiday, depending on service length.
Jan 16, 2026
Full time
A luxury eCommerce retailer in London is looking for a Customer Care Consultant who is fluent in French and English. The role is focused on providing exceptional service to customers, handling their inquiries, and turning product inquiries into orders. Candidates should have experience in luxury sales and excellent communication skills. The position offers flexibility with a mobile office and up to 32 days of holiday, depending on service length.
Stantec Consulting International Ltd.
Edinburgh, Midlothian
Overview Stantec seeks an experienced consultant to join our busy Flood and Water Management team. This position would ideally be based from our Reading office, but we would however consider other locations for the right candidate. This is a key role within our team and for the right candidate there is ample scope to grow and develop your personal profile and learn new skills along the way. We are fortunate to work with an excellent range of Public and Private clients across the UK. Our client-focused approach has enhanced our reputation as one of the leading infrastructure and development consultancies in the UK. Our success means that we are actively recruiting to support our growing water management groups. Our work covers a wide range of sectors and technical disciplines, and depending on your skills and interests, you will be able to engage in projects ranging from policy and modelling-based assessments to the detailed design of flood management and river restoration schemes. However, our primary interest is in someone who can support our existing river restoration and development projects. Ideally, you will hold a background in geomorphology or flood risk and your main tasks will include providing support to our Water Management Team and Project Directors developing your role as a principal consultant. You will have responsibility and lead the whole project lifecycle from initial enquiry through to successful delivery, and manage other members of the team as well as wider relationships across the business. You will also provide support to our eco-services sector, delivering fluvial audits, river restoration and geomorphology assessments, and will support on some WFD Assessments, EIA, flood risk assessments, drainage designs, and option reporting for all types and scales of projects, liaising with the design teams and client representatives. Our projects range from river restoration schemes, habitat creation, flood risk assessments, and flood alleviation for public and private sector clients. You will, therefore, have an interest in enhancing the water environment, flood risk, and river engineering projects, with a focus on delivering a client-focused service. For the right candidate, we can tailor a role to suit your experience and aspirations. We can offer you a competitive benefits package, a strong culture of learning and development, and a great environment to work in. As we look to further diversify and grow our wider Stantec UK business you will potentially be presented with future opportunities across our diversified business lines to further your career. We can also offer you a mix of home and office working, which will help maintain a good work-life balance and effective teamwork. We work as a national technical team and so there is an opportunity to work with a wide range of clients and fellow professionals across the UK. About You You will be a BSc/BEng/MEng/MSc qualified and ideally be chartered (or nearly chartered) through the relevant institution ICE/CIWEM. You should also be able to demonstrate significant capability in technical leadership and delivery in complex water and environmental projects, specifically in one or more of the following areas; Geomorphology and fluvial audits River engineering, restoration/habitat improvement, flood alleviation schemes Habitats directive and water framework directive assessments. Flood risk assessments, development resilience and environmental statements River and sediment hydraulic modelling. Catchment based approaches to sustainable water and sediment management. Your passion and experience of delivering quality design solutions is most crucial to your success in this role. You will be ambitious, forward thinking and have a desire to better your career. The friendly and collaborative culture at Stantec is something we are proud of and we have many other reasons for you to be excited about joining us. We offer a competitive salary, agile and flexible working arrangements, industry leading training, great projects and lots more! Why not apply today! About Stantec The Stantec community unites more than 32,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact and we will talk to you about how we can support you.
Jan 16, 2026
Full time
Overview Stantec seeks an experienced consultant to join our busy Flood and Water Management team. This position would ideally be based from our Reading office, but we would however consider other locations for the right candidate. This is a key role within our team and for the right candidate there is ample scope to grow and develop your personal profile and learn new skills along the way. We are fortunate to work with an excellent range of Public and Private clients across the UK. Our client-focused approach has enhanced our reputation as one of the leading infrastructure and development consultancies in the UK. Our success means that we are actively recruiting to support our growing water management groups. Our work covers a wide range of sectors and technical disciplines, and depending on your skills and interests, you will be able to engage in projects ranging from policy and modelling-based assessments to the detailed design of flood management and river restoration schemes. However, our primary interest is in someone who can support our existing river restoration and development projects. Ideally, you will hold a background in geomorphology or flood risk and your main tasks will include providing support to our Water Management Team and Project Directors developing your role as a principal consultant. You will have responsibility and lead the whole project lifecycle from initial enquiry through to successful delivery, and manage other members of the team as well as wider relationships across the business. You will also provide support to our eco-services sector, delivering fluvial audits, river restoration and geomorphology assessments, and will support on some WFD Assessments, EIA, flood risk assessments, drainage designs, and option reporting for all types and scales of projects, liaising with the design teams and client representatives. Our projects range from river restoration schemes, habitat creation, flood risk assessments, and flood alleviation for public and private sector clients. You will, therefore, have an interest in enhancing the water environment, flood risk, and river engineering projects, with a focus on delivering a client-focused service. For the right candidate, we can tailor a role to suit your experience and aspirations. We can offer you a competitive benefits package, a strong culture of learning and development, and a great environment to work in. As we look to further diversify and grow our wider Stantec UK business you will potentially be presented with future opportunities across our diversified business lines to further your career. We can also offer you a mix of home and office working, which will help maintain a good work-life balance and effective teamwork. We work as a national technical team and so there is an opportunity to work with a wide range of clients and fellow professionals across the UK. About You You will be a BSc/BEng/MEng/MSc qualified and ideally be chartered (or nearly chartered) through the relevant institution ICE/CIWEM. You should also be able to demonstrate significant capability in technical leadership and delivery in complex water and environmental projects, specifically in one or more of the following areas; Geomorphology and fluvial audits River engineering, restoration/habitat improvement, flood alleviation schemes Habitats directive and water framework directive assessments. Flood risk assessments, development resilience and environmental statements River and sediment hydraulic modelling. Catchment based approaches to sustainable water and sediment management. Your passion and experience of delivering quality design solutions is most crucial to your success in this role. You will be ambitious, forward thinking and have a desire to better your career. The friendly and collaborative culture at Stantec is something we are proud of and we have many other reasons for you to be excited about joining us. We offer a competitive salary, agile and flexible working arrangements, industry leading training, great projects and lots more! Why not apply today! About Stantec The Stantec community unites more than 32,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact and we will talk to you about how we can support you.
frog - Customer Service Transformation Consultant Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking highly motivated and experienced consultants to join our Customer Service Transformation team. In this role you will play a key part in helping our clients to transformation their customer and contact centre operations and leverage technology to improve the way they engage with their customers. From re imagining customer care strategies and operating models delivering a service fit for the agentic era to assessing current contact centre capabilities and identifying and building the future capabilities of the service operation. There has never been a more exciting time to be focused on service transformation You will help clients to boost their operational efficacy by optimising their current technology, implementing new technology or simply improving ways of working whilst also delivering great customer experience and service vision. Throughout your work you will need to put the user at heart of what you do as you shape both customer and colleague journeys across service touchpoints and re design processes to improve the overall customer and colleague experience You should have some of the following experience: We are looking for consultants with differing levels of experience including: Previous experience in business consulting and successfully transforming customer service operations at scale Hands on experience as an end user in Customer Service and CRM platforms would be ideal but at least an understanding for capabilities that are needed (e.g., Salesforce, Microsoft Dynamics, Google Dialogflow, CCaaS, conversational AI). Passion for shaping organisations to adapt to new trends in Customer Care, including the role of Agentic AI in transforming Contact Centres Supporting clients to identity challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals Proven experience in designing and delivering Service and CRM strategies and operating models An overview of the role This role is an exciting blend of management consulting skills, mixed with Customer Service, Technology understanding, Strategy and Operations. Customer Service Transformation and Optimisation: Assist in supporting the business transformation enabled by the adoption of Customer Service platforms (e.g. Salesforce, Microsoft Dynamics, CCaaS platforms, conversational AI). Assist in supporting the business transformation enabled by Customer Service tools to deliver key business capabilities (e.g., automation, channel strategy, customer insight, knowledge management) Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work collaboratively with technology, data and customer teams internally and externally to develop and deliver solutions for large scale service transformation projects with a focus on customer centricity & business outcomes Collaborate with clients to assess their current customer experience and the role of their tools and technologies in enabling this. Design strategies to improve customer engagement, channel usage and contact drivers Identify opportunities for innovation and process optimisation in customer facing processes and customer service journeys Stakeholder Engagement: Serve as a point of contact for clients, keeping them updated and alignment on delivery. Work with client teams to improve adoption of Customer Service & CX technology and ways of working to drive better Customer Engagement outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging Pragmatic problem solver - focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow Need to know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Jan 16, 2026
Full time
frog - Customer Service Transformation Consultant Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking highly motivated and experienced consultants to join our Customer Service Transformation team. In this role you will play a key part in helping our clients to transformation their customer and contact centre operations and leverage technology to improve the way they engage with their customers. From re imagining customer care strategies and operating models delivering a service fit for the agentic era to assessing current contact centre capabilities and identifying and building the future capabilities of the service operation. There has never been a more exciting time to be focused on service transformation You will help clients to boost their operational efficacy by optimising their current technology, implementing new technology or simply improving ways of working whilst also delivering great customer experience and service vision. Throughout your work you will need to put the user at heart of what you do as you shape both customer and colleague journeys across service touchpoints and re design processes to improve the overall customer and colleague experience You should have some of the following experience: We are looking for consultants with differing levels of experience including: Previous experience in business consulting and successfully transforming customer service operations at scale Hands on experience as an end user in Customer Service and CRM platforms would be ideal but at least an understanding for capabilities that are needed (e.g., Salesforce, Microsoft Dynamics, Google Dialogflow, CCaaS, conversational AI). Passion for shaping organisations to adapt to new trends in Customer Care, including the role of Agentic AI in transforming Contact Centres Supporting clients to identity challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals Proven experience in designing and delivering Service and CRM strategies and operating models An overview of the role This role is an exciting blend of management consulting skills, mixed with Customer Service, Technology understanding, Strategy and Operations. Customer Service Transformation and Optimisation: Assist in supporting the business transformation enabled by the adoption of Customer Service platforms (e.g. Salesforce, Microsoft Dynamics, CCaaS platforms, conversational AI). Assist in supporting the business transformation enabled by Customer Service tools to deliver key business capabilities (e.g., automation, channel strategy, customer insight, knowledge management) Work with customers to identify challenges and opportunities that will enable them to deliver on their goals. Work collaboratively with technology, data and customer teams internally and externally to develop and deliver solutions for large scale service transformation projects with a focus on customer centricity & business outcomes Collaborate with clients to assess their current customer experience and the role of their tools and technologies in enabling this. Design strategies to improve customer engagement, channel usage and contact drivers Identify opportunities for innovation and process optimisation in customer facing processes and customer service journeys Stakeholder Engagement: Serve as a point of contact for clients, keeping them updated and alignment on delivery. Work with client teams to improve adoption of Customer Service & CX technology and ways of working to drive better Customer Engagement outcomes. Collaborate with internal and external stakeholders to align solutions with business objectives. What we look for: A good fit for this role will bring many of the skills, experience, and attributes below: Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging Pragmatic problem solver - focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow Need to know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Patient Administrator (Bank) Mount Alvernia Hospital Bank Shifts Salary: Up to £XX.XX per hour (depending on level of experience, training and qualification) Mount Alvernia Hospital in Guildford is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administrator to join their team of staff in the Administrationdepartment. This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Duties of this role include: Contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. Ensure All patient queries are dealt with efficiently and professionally. To manage all incoming and outgoing mail. Approve electronic bookings received via the relevant system and update any booking received via email. Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors. You comply with all relevant mandatory training. Applicants should meet the following criteria: Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence Proficient in the use of a PC, including the use of software and systems Previous administration experience in a private healthcare environment would be beneficial. Salary & Benefits: Circle Health Group offers a competitive hourly rate. "Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
Jan 16, 2026
Full time
Patient Administrator (Bank) Mount Alvernia Hospital Bank Shifts Salary: Up to £XX.XX per hour (depending on level of experience, training and qualification) Mount Alvernia Hospital in Guildford is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administrator to join their team of staff in the Administrationdepartment. This is a bank role working on an "as and when required" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Duties of this role include: Contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. Ensure All patient queries are dealt with efficiently and professionally. To manage all incoming and outgoing mail. Approve electronic bookings received via the relevant system and update any booking received via email. Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors. You comply with all relevant mandatory training. Applicants should meet the following criteria: Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence Proficient in the use of a PC, including the use of software and systems Previous administration experience in a private healthcare environment would be beneficial. Salary & Benefits: Circle Health Group offers a competitive hourly rate. "Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
Talk to us today, we'd love to hear from you. Yellow Brick Mortgages - Company description Here at Yellow Brick Mortgages, our Mortgage and Protection Consultants have over 1000 years' worth of combined experience in the mortgage and insurance sector, providing reassurance on some of the most important financial decisions you will make in your lifetime. Our careers started with corporate brokers or banking institutions, and we have leveraged this experience to add a personal touch often missed by large organizations. We believe that working in unison with our clients enables us to give the right advice and build lasting relationships. Our consultants are spread across the United Kingdom, allowing us to accommodate our clients' preferences in achieving their objectives. We are looking for a driven and enthusiastic manager who will play a vital role in the smooth running of our busy administrative team. The manager will undertake management and administrative tasks, ensuring the team has adequate support to work efficiently, and will report directly to the Directorship team. Location - Norwich, NR8 5HD. Free On-site parking Employment Type - Full Time, Permanent Salary- £26k - £30k per annum depending on experience. Working hours - Monday to Friday, 9am -6pm Holiday allowance - 20 days + Bank holidays (Your Birthday off if it falls on a working day) Job Overview - Head of Administration Responsibilities: Manage a team of administrators. Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers, and GP's to obtain the latest case updates and report these back to the mortgage advisors. Keep internal records updated. Handle queries from Mortgage Advisors, Estate Agents, and Managing Directors. Produce marketing materials for external distribution during busy periods. Assist with keying mortgages up until submission of the application. Allocate referrals to Mortgage Advisors and liaise with Estate Agents. Provide weekly and monthly updates to Estate Agents. Assist the Managing Directors with ad-hoc duties as required. Head of Administration Requirements: Previous experience managing or supervising a team. Outstanding communication and interpersonal skills. Proficiency in Microsoft Office programs (Excel, Word, Outlook). Excellent organizational skills. Problem-solving attitude with attention to detail. Strong written and oral communication skills.
Jan 16, 2026
Full time
Talk to us today, we'd love to hear from you. Yellow Brick Mortgages - Company description Here at Yellow Brick Mortgages, our Mortgage and Protection Consultants have over 1000 years' worth of combined experience in the mortgage and insurance sector, providing reassurance on some of the most important financial decisions you will make in your lifetime. Our careers started with corporate brokers or banking institutions, and we have leveraged this experience to add a personal touch often missed by large organizations. We believe that working in unison with our clients enables us to give the right advice and build lasting relationships. Our consultants are spread across the United Kingdom, allowing us to accommodate our clients' preferences in achieving their objectives. We are looking for a driven and enthusiastic manager who will play a vital role in the smooth running of our busy administrative team. The manager will undertake management and administrative tasks, ensuring the team has adequate support to work efficiently, and will report directly to the Directorship team. Location - Norwich, NR8 5HD. Free On-site parking Employment Type - Full Time, Permanent Salary- £26k - £30k per annum depending on experience. Working hours - Monday to Friday, 9am -6pm Holiday allowance - 20 days + Bank holidays (Your Birthday off if it falls on a working day) Job Overview - Head of Administration Responsibilities: Manage a team of administrators. Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers, and GP's to obtain the latest case updates and report these back to the mortgage advisors. Keep internal records updated. Handle queries from Mortgage Advisors, Estate Agents, and Managing Directors. Produce marketing materials for external distribution during busy periods. Assist with keying mortgages up until submission of the application. Allocate referrals to Mortgage Advisors and liaise with Estate Agents. Provide weekly and monthly updates to Estate Agents. Assist the Managing Directors with ad-hoc duties as required. Head of Administration Requirements: Previous experience managing or supervising a team. Outstanding communication and interpersonal skills. Proficiency in Microsoft Office programs (Excel, Word, Outlook). Excellent organizational skills. Problem-solving attitude with attention to detail. Strong written and oral communication skills.
Role Title: Business Development Consultant Healthcare Sector Location: Cardiff St Mellons & possibility of hybrid working after probation Benefits: 25 days holiday plus all bank holidays Office Hours: Monday Thursday 8:45am 4:45pm, Friday 8:45am 3:30pm Salary: £25k Basic (+ Uncapped, no threshold Commission OTE £37K) Progression : Clear progression pathway to take successful candidates forwards click apply for full job details
Jan 16, 2026
Full time
Role Title: Business Development Consultant Healthcare Sector Location: Cardiff St Mellons & possibility of hybrid working after probation Benefits: 25 days holiday plus all bank holidays Office Hours: Monday Thursday 8:45am 4:45pm, Friday 8:45am 3:30pm Salary: £25k Basic (+ Uncapped, no threshold Commission OTE £37K) Progression : Clear progression pathway to take successful candidates forwards click apply for full job details
Graduate Geotechnical Design Engineer 2026 Location: Solihull, West Midlands Become a part of the UK's top-rated construction and civil engineering graduate programme. Recognised as the No.1 choice for graduates by TheJobCrowd and winner of the Environmental and Ethical Awareness category. Our Graduate Development Programme is designed to give you a rich, hands on experience where you will develop your technical skills, grow your network and gain professional qualifications if you want to. Work with some of the best people in the industry in a full time role, as you start an exciting and rewarding career where you will be enabled to add value to society. We are proud to be a platinum member of the 5% club member based on the quality of training and development of our 'earn as you learn' opportunities. What will you be doing? As a Graduate Geotechnical Design Engineer, you will report to a Geotechnical Principal Design Engineer and will interface with a range of stakeholders throughout all Business Units of Galliford Try at the pre construction and construction phases to support geotechnical design (Permanent & Temporary works) solutions. You will also interface with external stakeholders including consultants, subcontractors, and suppliers to deliver geotechnical solutions for a variety of infrastructure projects. You will: Attend meetings and site visits with Geotechnical Design Engineer or Senior Design Engineer to discuss project specific geotechnical requirements and solutions for tenders and projects. Assist in the preparation of geotechnical design briefs and performing analysis, design calculations for foundations, slopes, retaining walls, earth works and other ground engineering aspects. Assist in scoping and preparing Ground Investigations (GI), including determining techniques, drafting specifications, and supervising on site work to ensure safety, data accuracy, and quality. Prepare Ground Investigation Reports (GIR), Geotechnical design Reports (GDR), perform foundation assessments based on GI data, providing design recommendations and summarising findings for site conditions. Check design calculations completed by other team members or external consultants. Assist in preparing technical drawings, models, and schedules based on geotechnical designs and analyses. Support the governance process, ensuring designs and checks are completed within deadlines and fee estimates. Contribute to ensuring compliance with the company's Safety, Quality, and Environmental Management standards. Take a proactive approach to your own Continuing Professional Development (CPD) to enhance your technical knowledge and stay updated with industry developments. This role is available for a September 2026 start, with the possibility of an earlier start date to suit yourself and the business. As part of the graduate programme you will be expected to work in and around the location advertised, with the possibility for expanding travel to other projects and locations in the future. This may include staying away from home. Who are we? As a leading construction company, we aim to improve the UK's built environment and deliver lasting change in the communities we work in. Our purpose is to improve lives by building facilities and infrastructure, support our team's growth, promote best practices in our supply chain, and care for the environment. At Galliford Try, we cultivate an inclusive culture where everyone can reach their full potential, emphasising health, safety and wellbeing through our 'Be Well' program, which offers gym discounts and support for various wellbeing topics. Encouraged by our people orientated values, we invite motivated and enthusiastic people to join us in making a meaningful difference. What do we offer? Our development programme lasts for two years and runs in parallel to your permanent job, covering 7 modules designed to bring out your interpersonal and leadership skills, and complement the hands on technical experience that you will gain in your role. If you decide to work towards professional qualifications, we will fully fund your qualification and pair you with a dedicated mentor. Our programme concludes with a celebration of you and a promotion within your role to start the next stage of your career. A starting salary of £29,500 28 days holiday excluding bank holidays, increasing with years of service, with an option of utilising our holiday purchase scheme Private medical insurance Two paid volunteering days per year Agile working programme A range of benefit schemes including: Save as You Earn share purchase scheme, Employee Assistance Programme, Enhanced maternity and paternity leave, Pension scheme, Cycle to Work scheme and discounts on your favourite brands and holidays. What are we looking for? We invite applications from graduates who are passionate about the industry and have achieved, or are on track to achieve a Bachelors or Masters degree in geotechnical/civil engineering (or similar) prior to September 2026. A full UK driving licence (or currently learning, you will be expected to have obtained a Full UK Driving Licence by 7th September 2026) and the eligibility to live and work in the UK without restriction is essential for this role. You will: A collaborator: You work and communicate effectively with lots of different people at different levels, providing valuable input into key projects. A problem solver: You look at potential solutions from all angles, bringing ideas and solutions to the table. A self starter: Embrace ownership on your tasks and projects, you're motivated to improve and develop your own skills. An adapter: You have a flexible approach to work, able to adapt to new circumstances or change in plans and you can positively change direction when needed. An inquisitor: Being curious comes naturally to you, you ask questions to learn and understand more. What's next? Step 1: Apply for the role you're interested in - we can't wait to receive your application! Step 2: Applicants who pass an initial screening stage will be invited to complete a pre recorded video interview where you will be asked questions that allow you to showcase who you are; these will include self awareness, curiosity and innovation, and your ability to articulate yourself well. Step 3: The final stage of our interview process is a virtual assessment centre made up of an individual interview, dynamic group tasks and a meet the team session to answer any questions you may have about the role or team you would be joining. While we work hard to keep you updated with your application every step of the way, due to the high volume of applications and assessment centres taking place, please be mindful that there may be a delay at some stages in the process. Please note: the closing date for applications is 31st January 2026, please ensure you have applied before this time to be considered for the role. Don't meet every requirement of the role? At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. For more information on this role or to enquire about other Early Careers positions available please contactour Early Careers
Jan 16, 2026
Full time
Graduate Geotechnical Design Engineer 2026 Location: Solihull, West Midlands Become a part of the UK's top-rated construction and civil engineering graduate programme. Recognised as the No.1 choice for graduates by TheJobCrowd and winner of the Environmental and Ethical Awareness category. Our Graduate Development Programme is designed to give you a rich, hands on experience where you will develop your technical skills, grow your network and gain professional qualifications if you want to. Work with some of the best people in the industry in a full time role, as you start an exciting and rewarding career where you will be enabled to add value to society. We are proud to be a platinum member of the 5% club member based on the quality of training and development of our 'earn as you learn' opportunities. What will you be doing? As a Graduate Geotechnical Design Engineer, you will report to a Geotechnical Principal Design Engineer and will interface with a range of stakeholders throughout all Business Units of Galliford Try at the pre construction and construction phases to support geotechnical design (Permanent & Temporary works) solutions. You will also interface with external stakeholders including consultants, subcontractors, and suppliers to deliver geotechnical solutions for a variety of infrastructure projects. You will: Attend meetings and site visits with Geotechnical Design Engineer or Senior Design Engineer to discuss project specific geotechnical requirements and solutions for tenders and projects. Assist in the preparation of geotechnical design briefs and performing analysis, design calculations for foundations, slopes, retaining walls, earth works and other ground engineering aspects. Assist in scoping and preparing Ground Investigations (GI), including determining techniques, drafting specifications, and supervising on site work to ensure safety, data accuracy, and quality. Prepare Ground Investigation Reports (GIR), Geotechnical design Reports (GDR), perform foundation assessments based on GI data, providing design recommendations and summarising findings for site conditions. Check design calculations completed by other team members or external consultants. Assist in preparing technical drawings, models, and schedules based on geotechnical designs and analyses. Support the governance process, ensuring designs and checks are completed within deadlines and fee estimates. Contribute to ensuring compliance with the company's Safety, Quality, and Environmental Management standards. Take a proactive approach to your own Continuing Professional Development (CPD) to enhance your technical knowledge and stay updated with industry developments. This role is available for a September 2026 start, with the possibility of an earlier start date to suit yourself and the business. As part of the graduate programme you will be expected to work in and around the location advertised, with the possibility for expanding travel to other projects and locations in the future. This may include staying away from home. Who are we? As a leading construction company, we aim to improve the UK's built environment and deliver lasting change in the communities we work in. Our purpose is to improve lives by building facilities and infrastructure, support our team's growth, promote best practices in our supply chain, and care for the environment. At Galliford Try, we cultivate an inclusive culture where everyone can reach their full potential, emphasising health, safety and wellbeing through our 'Be Well' program, which offers gym discounts and support for various wellbeing topics. Encouraged by our people orientated values, we invite motivated and enthusiastic people to join us in making a meaningful difference. What do we offer? Our development programme lasts for two years and runs in parallel to your permanent job, covering 7 modules designed to bring out your interpersonal and leadership skills, and complement the hands on technical experience that you will gain in your role. If you decide to work towards professional qualifications, we will fully fund your qualification and pair you with a dedicated mentor. Our programme concludes with a celebration of you and a promotion within your role to start the next stage of your career. A starting salary of £29,500 28 days holiday excluding bank holidays, increasing with years of service, with an option of utilising our holiday purchase scheme Private medical insurance Two paid volunteering days per year Agile working programme A range of benefit schemes including: Save as You Earn share purchase scheme, Employee Assistance Programme, Enhanced maternity and paternity leave, Pension scheme, Cycle to Work scheme and discounts on your favourite brands and holidays. What are we looking for? We invite applications from graduates who are passionate about the industry and have achieved, or are on track to achieve a Bachelors or Masters degree in geotechnical/civil engineering (or similar) prior to September 2026. A full UK driving licence (or currently learning, you will be expected to have obtained a Full UK Driving Licence by 7th September 2026) and the eligibility to live and work in the UK without restriction is essential for this role. You will: A collaborator: You work and communicate effectively with lots of different people at different levels, providing valuable input into key projects. A problem solver: You look at potential solutions from all angles, bringing ideas and solutions to the table. A self starter: Embrace ownership on your tasks and projects, you're motivated to improve and develop your own skills. An adapter: You have a flexible approach to work, able to adapt to new circumstances or change in plans and you can positively change direction when needed. An inquisitor: Being curious comes naturally to you, you ask questions to learn and understand more. What's next? Step 1: Apply for the role you're interested in - we can't wait to receive your application! Step 2: Applicants who pass an initial screening stage will be invited to complete a pre recorded video interview where you will be asked questions that allow you to showcase who you are; these will include self awareness, curiosity and innovation, and your ability to articulate yourself well. Step 3: The final stage of our interview process is a virtual assessment centre made up of an individual interview, dynamic group tasks and a meet the team session to answer any questions you may have about the role or team you would be joining. While we work hard to keep you updated with your application every step of the way, due to the high volume of applications and assessment centres taking place, please be mindful that there may be a delay at some stages in the process. Please note: the closing date for applications is 31st January 2026, please ensure you have applied before this time to be considered for the role. Don't meet every requirement of the role? At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. For more information on this role or to enquire about other Early Careers positions available please contactour Early Careers
Team Manager (Solicitor) - Landlord & Tenant Litigation Job Reference: FJ-wd3wx Legal Uckfield, East Sussex Permanent Job Title: Team Manager (Solicitor) - Landlord & Tenant Litigation Location: Uckfield, East Sussex Salary: Competitive, dependent on qualifications and experience Working Hours: Monday - Friday, 9:00am - 5:30pm (Office closes at 5:00pm) Job Type: Permanent, full-time, office-based HRGO Recruitment are currently seeking an experienced and proactive Solicitor to take on the role of Team Manager within a busy and well-established Landlord & Tenant Litigation Department based in Uckfield. This is a fantastic opportunity to step into a hands-on leadership position that blends legal expertise with day-to-day team management. The department supports a wide range of clients, including private landlords, managing agents, and insurers, on both routine and complex landlord and tenant matters. Key Responsibilities: Manage and supervise a team of 3-4 fee earners, overseeing workloads, tasking, and performance. Conduct regular 1-to-1 meetings, manage annual leave, and support performance development. Plan and review processes from claim inception to eviction, ensuring efficiency and compliance. Maintain and improve departmental templates and procedures. Monitor time recording and performance targets. Liaise with clients, courts, other solicitors, managing agents, and defendants. Handle client complaints and escalate/report when required. Attend legal update sessions, both in-person and virtually. Undertake a personal caseload, including defended and complex cases (fast-track, intermediate, and multi-track). Draft legal documents and ensure compliance with court orders and deadlines. Issue possession claims (online and paper), draft possession notices, and prepare instructions for advocates/counsel. Keep case management systems and internal records accurate and up to date. Experience and Required Skills: Qualified Solicitor with a minimum of 2 years' PQE (CILEX-qualified candidates with relevant experience also considered). Previous experience managing or supervising a legal team-or readiness to step into a leadership role. Strong working knowledge of landlord and tenant law (or willingness to undergo in-house training). Good understanding of the Civil Procedure Rules and court litigation process. Excellent organisational and IT skills. Self-motivated and capable of working independently. Confident communicator, both within a team and in client-facing scenarios. Able to work under pressure, manage competing priorities, and maintain high attention to detail. Committed to confidentiality and quality service. Positive, adaptable, and solution-focused mindset. Contract: Permanent, full-time Holidays: 25 days + all bank holidays (pro-rata) Salary: Competitive, based on qualifications and experience Location: Office-based in Uckfield, East Sussex If your application is successful, a consultant from HRGO Recruitment will be in touch to discuss the next steps.
Jan 16, 2026
Full time
Team Manager (Solicitor) - Landlord & Tenant Litigation Job Reference: FJ-wd3wx Legal Uckfield, East Sussex Permanent Job Title: Team Manager (Solicitor) - Landlord & Tenant Litigation Location: Uckfield, East Sussex Salary: Competitive, dependent on qualifications and experience Working Hours: Monday - Friday, 9:00am - 5:30pm (Office closes at 5:00pm) Job Type: Permanent, full-time, office-based HRGO Recruitment are currently seeking an experienced and proactive Solicitor to take on the role of Team Manager within a busy and well-established Landlord & Tenant Litigation Department based in Uckfield. This is a fantastic opportunity to step into a hands-on leadership position that blends legal expertise with day-to-day team management. The department supports a wide range of clients, including private landlords, managing agents, and insurers, on both routine and complex landlord and tenant matters. Key Responsibilities: Manage and supervise a team of 3-4 fee earners, overseeing workloads, tasking, and performance. Conduct regular 1-to-1 meetings, manage annual leave, and support performance development. Plan and review processes from claim inception to eviction, ensuring efficiency and compliance. Maintain and improve departmental templates and procedures. Monitor time recording and performance targets. Liaise with clients, courts, other solicitors, managing agents, and defendants. Handle client complaints and escalate/report when required. Attend legal update sessions, both in-person and virtually. Undertake a personal caseload, including defended and complex cases (fast-track, intermediate, and multi-track). Draft legal documents and ensure compliance with court orders and deadlines. Issue possession claims (online and paper), draft possession notices, and prepare instructions for advocates/counsel. Keep case management systems and internal records accurate and up to date. Experience and Required Skills: Qualified Solicitor with a minimum of 2 years' PQE (CILEX-qualified candidates with relevant experience also considered). Previous experience managing or supervising a legal team-or readiness to step into a leadership role. Strong working knowledge of landlord and tenant law (or willingness to undergo in-house training). Good understanding of the Civil Procedure Rules and court litigation process. Excellent organisational and IT skills. Self-motivated and capable of working independently. Confident communicator, both within a team and in client-facing scenarios. Able to work under pressure, manage competing priorities, and maintain high attention to detail. Committed to confidentiality and quality service. Positive, adaptable, and solution-focused mindset. Contract: Permanent, full-time Holidays: 25 days + all bank holidays (pro-rata) Salary: Competitive, based on qualifications and experience Location: Office-based in Uckfield, East Sussex If your application is successful, a consultant from HRGO Recruitment will be in touch to discuss the next steps.
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP is an award-winning consultancy that employees the largest number of chartered town planners across the UK, operating within both the infrastructure and property markets. It has never been a more exciting time to join WSP's market-leading Infrastructure Planning Team. With notable contract and framework awards in 2024 from National Grid as part of the Great Grid Partnership, Nuclear Waste Services as well as awards from many other clients, we have a great foundation for growth in 2025. Our key clients include National Grid, East West Rail, EET Fuels, Eni UK, National Gas, SSE, Scottish Power Renewables, Southern Water, United Utilities, Yorkshire Water, and many more. Our success as a team is built on employing highly skilled consenting specialists that have experience in serving a diverse portfolio of clients in the energy, renewables, nuclear, net zero, water, rail and transportation and aviation sectors. To continue to sustainably grow as a business, we are looking to recruit an Associate Director in our Bristol office. You will already be experienced at delivering multi-disciplinary projects under the Town and Country Planning Act and the Planning Act 2008 and can line manage and support those in our team to do this, to help meet the needs of our many clients and projects. We are also interested to hear from people that have experience in securing consents for major projects by means of Planning (Wales) Act 2015, Town and Country Planning (Scotland) Act, Transport and Works Act Order or the Electricity Act. To find out more about our Infrastructure Planning business click on the following link and discover what awaits you at WSP: Infrastructure planning and consulting WSP What we will be looking for you to demonstrate Providing line management, support, and guidance to junior consultants and overseeing their work Organising and managing work in a professional and responsible manner, collaborating closely across multi-disciplinary planning, land and environmental teams Providing technical advice to clients and managing their consenting requirements Preparing consent applications which may include applications under the Electricity Act, the Town and Country Planning Acts, Transport and Works Order, and the Planning Act 2008. Project management with effective budgetary control Desk studies, research, data management and report writing. Leading and preparing tender submissions and where required presenting to tenderers. Degree level qualification in town planning (or equivalent). Member of (or eligible for) the RTPI. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today.
Jan 16, 2026
Full time
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP is an award-winning consultancy that employees the largest number of chartered town planners across the UK, operating within both the infrastructure and property markets. It has never been a more exciting time to join WSP's market-leading Infrastructure Planning Team. With notable contract and framework awards in 2024 from National Grid as part of the Great Grid Partnership, Nuclear Waste Services as well as awards from many other clients, we have a great foundation for growth in 2025. Our key clients include National Grid, East West Rail, EET Fuels, Eni UK, National Gas, SSE, Scottish Power Renewables, Southern Water, United Utilities, Yorkshire Water, and many more. Our success as a team is built on employing highly skilled consenting specialists that have experience in serving a diverse portfolio of clients in the energy, renewables, nuclear, net zero, water, rail and transportation and aviation sectors. To continue to sustainably grow as a business, we are looking to recruit an Associate Director in our Bristol office. You will already be experienced at delivering multi-disciplinary projects under the Town and Country Planning Act and the Planning Act 2008 and can line manage and support those in our team to do this, to help meet the needs of our many clients and projects. We are also interested to hear from people that have experience in securing consents for major projects by means of Planning (Wales) Act 2015, Town and Country Planning (Scotland) Act, Transport and Works Act Order or the Electricity Act. To find out more about our Infrastructure Planning business click on the following link and discover what awaits you at WSP: Infrastructure planning and consulting WSP What we will be looking for you to demonstrate Providing line management, support, and guidance to junior consultants and overseeing their work Organising and managing work in a professional and responsible manner, collaborating closely across multi-disciplinary planning, land and environmental teams Providing technical advice to clients and managing their consenting requirements Preparing consent applications which may include applications under the Electricity Act, the Town and Country Planning Acts, Transport and Works Order, and the Planning Act 2008. Project management with effective budgetary control Desk studies, research, data management and report writing. Leading and preparing tender submissions and where required presenting to tenderers. Degree level qualification in town planning (or equivalent). Member of (or eligible for) the RTPI. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today.
A financial services technology company is seeking an experienced business consultant with a strong background in the UK property industry. This role involves supporting customers through the implementation of PEXA's solutions, delivering high-quality customer engagements, and fostering strong relationships. The ideal candidate will have over 10 years of industry experience, particularly in mortgage lending or conveyancing, and proven consultancy skills. The annual salary for this position ranges from £70,000 to £80,000, and the position is based in Leeds.
Jan 16, 2026
Full time
A financial services technology company is seeking an experienced business consultant with a strong background in the UK property industry. This role involves supporting customers through the implementation of PEXA's solutions, delivering high-quality customer engagements, and fostering strong relationships. The ideal candidate will have over 10 years of industry experience, particularly in mortgage lending or conveyancing, and proven consultancy skills. The annual salary for this position ranges from £70,000 to £80,000, and the position is based in Leeds.
To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant French to be based in our London office. WHAT YOU WILL DO Act as a brand ambassador for the LuxExperience group ensuring an outstanding service and shopping experience to build lasting relationships with our customers Assist German and English speaking customers with their enquiries via phone, email and web messaging, always adhering to service levels Provide personalised, accurate responses to proactively anticipate and prevent future barriers for a seamless customer experience Adherence to processes and guidelines for consistent and efficient customer resolution, using order management systems and customer care tools to obtain information Maintain customer relationships, complete follow up as required to offer Customer Care support post-order Customer centric approach required; highlight negative customer impacts Convert product enquiries to orders whilst introducing additional product options for an enhanced customer experience Collaborate professionally with internal colleagues and departments Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism Escalate potential complaints to your manager for support and efficient resolution WHO YOU ARE Previous experience in customer facing luxury sales and service, ideally in a contact centre environment Native level proficiency in English and German (written and spoken), additional fluency in French, Italian or Spanish is a plus Excellent communication skills, capable of building rapport with customers Takes initiative, able to handle complex customer issues and adhere to customer data regulations Proficient with Microsoft Office, displays strong computer and keyboard skills Professional, well organized and a good team player - flexible, reliable and consistent Must demonstrate an appreciation and understanding of the importance of customer care as a function within the business Excellent attention to detail, articulate with good spelling and grammar WHAT WE OFFER Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute to A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family A chance to be part of a fun and caring team that support each
Jan 16, 2026
Full time
To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant French to be based in our London office. WHAT YOU WILL DO Act as a brand ambassador for the LuxExperience group ensuring an outstanding service and shopping experience to build lasting relationships with our customers Assist German and English speaking customers with their enquiries via phone, email and web messaging, always adhering to service levels Provide personalised, accurate responses to proactively anticipate and prevent future barriers for a seamless customer experience Adherence to processes and guidelines for consistent and efficient customer resolution, using order management systems and customer care tools to obtain information Maintain customer relationships, complete follow up as required to offer Customer Care support post-order Customer centric approach required; highlight negative customer impacts Convert product enquiries to orders whilst introducing additional product options for an enhanced customer experience Collaborate professionally with internal colleagues and departments Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism Escalate potential complaints to your manager for support and efficient resolution WHO YOU ARE Previous experience in customer facing luxury sales and service, ideally in a contact centre environment Native level proficiency in English and German (written and spoken), additional fluency in French, Italian or Spanish is a plus Excellent communication skills, capable of building rapport with customers Takes initiative, able to handle complex customer issues and adhere to customer data regulations Proficient with Microsoft Office, displays strong computer and keyboard skills Professional, well organized and a good team player - flexible, reliable and consistent Must demonstrate an appreciation and understanding of the importance of customer care as a function within the business Excellent attention to detail, articulate with good spelling and grammar WHAT WE OFFER Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute to A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family A chance to be part of a fun and caring team that support each
A leading real estate agency in Greater London is seeking a Sales Consultant to enhance client interactions, manage property viewings, and negotiate sales. Essential requirements include a valid driving licence and at least 12 months of experience in residential sales or lettings. The role is based in Wandsworth, with hours Monday to Friday and selective Saturdays. This position offers competitive salary and additional benefits, ideal for motivated professionals eager to excel in sales.
Jan 16, 2026
Full time
A leading real estate agency in Greater London is seeking a Sales Consultant to enhance client interactions, manage property viewings, and negotiate sales. Essential requirements include a valid driving licence and at least 12 months of experience in residential sales or lettings. The role is based in Wandsworth, with hours Monday to Friday and selective Saturdays. This position offers competitive salary and additional benefits, ideal for motivated professionals eager to excel in sales.
Software Support Consultant / IT Support Specialist (1st / 2nd Line) £30,000 (flexible for the right person) Bristol Central Location Join a fast-growing Bristol-based IT & Cloud Services provider supporting a wide range of businesses with modern, cloud-first technology solutions. Due to continued growth, our client is expanding their technical team and is looking for a motivated Software Support Con. . click apply for full job details
Jan 16, 2026
Full time
Software Support Consultant / IT Support Specialist (1st / 2nd Line) £30,000 (flexible for the right person) Bristol Central Location Join a fast-growing Bristol-based IT & Cloud Services provider supporting a wide range of businesses with modern, cloud-first technology solutions. Due to continued growth, our client is expanding their technical team and is looking for a motivated Software Support Con. . click apply for full job details
Overview Temporary Senior Administrator - Education establishment! Hours: Monday - Friday - 35 hours per week 8:00am- 4:00pm Start: 5 th January 2026 Duration: End of March 2026 Location: Bradford BD5- Free onsite parking Pay rate: £13.50-£14.00 per hour Start date: ASAP We are partnering with an academy based in Bradford for are looking for a candidate to come and join their small, friendly finance team. This role is to support in the interim of a busy period. If you have got experience with the below, then please apply today! Please note we will need to obtain an Enhanced DBS before you start. If you have one already in place this is a bonus! Main duties Raising PO numbers/ Processing invoices Processing staff expenses following policy Processing credit card transactions Liaising with other academies and suppliers General Administration Data entry using the internal CRM systems Ideal candidate Previous experience in an Accounts role would be ideal Excellent communication skills to all levels of the business Highly organised and high level of attention to detail IT literate- Microsoft, Excel, Internal systems Benefits Weekly Pay - Pay day is a Friday! 28 days annual leave minimum Dedicated consultant to support your job search. First opportunity to see permanent positions. Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work and discount schemes Next steps Please apply today if this sounds like an opportunity you would love to be a part of? We look forward to speaking with you on should you have any questions! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 16, 2026
Full time
Overview Temporary Senior Administrator - Education establishment! Hours: Monday - Friday - 35 hours per week 8:00am- 4:00pm Start: 5 th January 2026 Duration: End of March 2026 Location: Bradford BD5- Free onsite parking Pay rate: £13.50-£14.00 per hour Start date: ASAP We are partnering with an academy based in Bradford for are looking for a candidate to come and join their small, friendly finance team. This role is to support in the interim of a busy period. If you have got experience with the below, then please apply today! Please note we will need to obtain an Enhanced DBS before you start. If you have one already in place this is a bonus! Main duties Raising PO numbers/ Processing invoices Processing staff expenses following policy Processing credit card transactions Liaising with other academies and suppliers General Administration Data entry using the internal CRM systems Ideal candidate Previous experience in an Accounts role would be ideal Excellent communication skills to all levels of the business Highly organised and high level of attention to detail IT literate- Microsoft, Excel, Internal systems Benefits Weekly Pay - Pay day is a Friday! 28 days annual leave minimum Dedicated consultant to support your job search. First opportunity to see permanent positions. Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work and discount schemes Next steps Please apply today if this sounds like an opportunity you would love to be a part of? We look forward to speaking with you on should you have any questions! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We're looking for a skilled and experienced Principal Planning Consultant to join our market-leading Planning Resilience team at Capita. As the Principal Planner, you'll lead on major planning applications, provide expert advice, and help drive service improvements for our Local Authority clients. With access to a wide range of projects and a supportive team of over 200 planning professionals, this is a chance to make a real impact-on your career and the communities we serve. This is role is open to applicants across the UK and Northern Ireland. Job title: Principal Planning Consultant Job Description: What you'll be doing Process major planning applications in a timely manner, producing robust reports and recommendations to achieve desired and deliverable outcomes. Undertake pre application discussions on major proposals, some under Planning Performance Agreements Prepare and present evidence on appeals for external clients. Contribute to the delivery and improvement of business management systems, procedures and processes. Provide support and guidance to peers and more junior staff and ensure contemporary planning issues and legislation are cascaded and understood. Support the growth of the team by making a positive contribution to business development, securing repeat work and applying a commercial lens to all work undertaken. Provide consistently high quality professional advice on planning matters to clients, members of the public, councillors and others as necessary. Negotiate with applicants and a wide range of stakeholders in order to obtain high quality outcomes within given time constraints set out in our contractual arrangements with clients. Provide concise, accurate, justified and timely reports and recommendations on major planning applications and pre application discussions applying current legislation and policy changes as appropriate. Keep up to date with current and emerging policy development at a local, regional and national level so that clients are in a strong position to benefit from existing policies and potential changes. Be involved in service improvements and our business operations to ensure resilience competitive edge, efficiency and effectiveness going forward. What we're looking for Essential: Member of the Royal Town Planning Institute. Minimum of 7 years of relevant experience, including proven expertise as an expert witness at Planning Inquiries. Demonstrable experience working as a Principal Planning Officer or Consultant in the public sector is essential; experience across both public and private sectors would be advantageous. Proven ability to lead on Planning Performance Agreements (PPAs) A high level of knowledge, understanding and application of current and emerging planning legislation. Full, clean UK Driving License with the willingness to travel to meet our client requirements Starting salary: £40,000 per annum, negotiable depending on experience 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice A discretionary annual bonus / car allowance or company car - if applicable Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform About Capita Local Public Service Capita Public deliver services and solutions that keep the UK government including local councils running and improving services to the public. Capita Local Public Services (LPS) is a £170m business with 3,000 staff working in a matrix operating model to deliver services to over 50 clients, encompassing both Local Government and Community Health (NHS) Capita has a long and rich history working with Local Government and the NHS and both markets are central to our growth strategy for the next 5 years. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You are part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Jan 16, 2026
Full time
We're looking for a skilled and experienced Principal Planning Consultant to join our market-leading Planning Resilience team at Capita. As the Principal Planner, you'll lead on major planning applications, provide expert advice, and help drive service improvements for our Local Authority clients. With access to a wide range of projects and a supportive team of over 200 planning professionals, this is a chance to make a real impact-on your career and the communities we serve. This is role is open to applicants across the UK and Northern Ireland. Job title: Principal Planning Consultant Job Description: What you'll be doing Process major planning applications in a timely manner, producing robust reports and recommendations to achieve desired and deliverable outcomes. Undertake pre application discussions on major proposals, some under Planning Performance Agreements Prepare and present evidence on appeals for external clients. Contribute to the delivery and improvement of business management systems, procedures and processes. Provide support and guidance to peers and more junior staff and ensure contemporary planning issues and legislation are cascaded and understood. Support the growth of the team by making a positive contribution to business development, securing repeat work and applying a commercial lens to all work undertaken. Provide consistently high quality professional advice on planning matters to clients, members of the public, councillors and others as necessary. Negotiate with applicants and a wide range of stakeholders in order to obtain high quality outcomes within given time constraints set out in our contractual arrangements with clients. Provide concise, accurate, justified and timely reports and recommendations on major planning applications and pre application discussions applying current legislation and policy changes as appropriate. Keep up to date with current and emerging policy development at a local, regional and national level so that clients are in a strong position to benefit from existing policies and potential changes. Be involved in service improvements and our business operations to ensure resilience competitive edge, efficiency and effectiveness going forward. What we're looking for Essential: Member of the Royal Town Planning Institute. Minimum of 7 years of relevant experience, including proven expertise as an expert witness at Planning Inquiries. Demonstrable experience working as a Principal Planning Officer or Consultant in the public sector is essential; experience across both public and private sectors would be advantageous. Proven ability to lead on Planning Performance Agreements (PPAs) A high level of knowledge, understanding and application of current and emerging planning legislation. Full, clean UK Driving License with the willingness to travel to meet our client requirements Starting salary: £40,000 per annum, negotiable depending on experience 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice A discretionary annual bonus / car allowance or company car - if applicable Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform About Capita Local Public Service Capita Public deliver services and solutions that keep the UK government including local councils running and improving services to the public. Capita Local Public Services (LPS) is a £170m business with 3,000 staff working in a matrix operating model to deliver services to over 50 clients, encompassing both Local Government and Community Health (NHS) Capita has a long and rich history working with Local Government and the NHS and both markets are central to our growth strategy for the next 5 years. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You are part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
A development chef is a culinary professional specialising in creating and innovating new dishes or food products for a company, often focusing on researching trends, experimenting with ingredients, and designing recipes for future menu items or packaged goods, requiring a strong understanding of food science, culinary techniques, and market demands; essentially, they are responsible for driving the development of a company's food offerings through creativity and innovation. More careers in Recipe Research and Development Recipe Tester A Recipe Tester evaluates and refines recipes for accuracy, taste, and consistency. They follow instructions, adjust ingredients or techniques, and provide feedback to improve the final dish. Attention to detail, a passion for food, and strong culinary skills are essential for success in this role. A Menu Consultant/Food Consultant advises restaurants and food businesses on menu development, ingredient sourcing, and culinary trends. They optimise flavour, cost, and presentation to enhance customer appeal and profitability. A recipe developer creates innovative recipes for restaurants and food companies, blending creativity and culinary knowledge to craft delicious and appealing dishes while collaborating with chefs and marketing teams.
Jan 16, 2026
Full time
A development chef is a culinary professional specialising in creating and innovating new dishes or food products for a company, often focusing on researching trends, experimenting with ingredients, and designing recipes for future menu items or packaged goods, requiring a strong understanding of food science, culinary techniques, and market demands; essentially, they are responsible for driving the development of a company's food offerings through creativity and innovation. More careers in Recipe Research and Development Recipe Tester A Recipe Tester evaluates and refines recipes for accuracy, taste, and consistency. They follow instructions, adjust ingredients or techniques, and provide feedback to improve the final dish. Attention to detail, a passion for food, and strong culinary skills are essential for success in this role. A Menu Consultant/Food Consultant advises restaurants and food businesses on menu development, ingredient sourcing, and culinary trends. They optimise flavour, cost, and presentation to enhance customer appeal and profitability. A recipe developer creates innovative recipes for restaurants and food companies, blending creativity and culinary knowledge to craft delicious and appealing dishes while collaborating with chefs and marketing teams.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jan 16, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Marketing Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Experience with Salesforce Marketing Cloud and/or Commerce Cloud, and/or a competing platform (i.e. Shopify, Adobe, Marketo, etc.). Salesforce product certifications are a plus (AI Specialist, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Specialist, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant, B2C Commerce Developer). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
The Role The Customer Success team at Affinity are the trusted private capital advisors who ensure every Affinity customer maximizes the value of their network and relationships. We deliver this by combining deep industry experience with proactive guidance, helping customers adopt best practices that drive measurable business outcomes. In this role, you'll drive strategic renewals and upsells while working closely with our clients to understand and address their business needs. Your role will be highly cross functional. You will work closely with our clients to understand and address their business needs while also interfacing with our sales, product, and engineering teams to make sure we place our clients' concerns above everything else. This position will report directly to the Director, Customer Success - EMEA. You will be joining a seasoned team of talented professionals and leaders who are here to help support you and your success! We hope you're excited by the challenges a growing company offers, a lot of autonomy, and the prospect of shaping how we interact with our clients at Affinity. What will I be doing? Own a book of Affinity's strategic customers, and drive renewals and upsells for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share across clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Required 5+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals in a customer success organization, preferably in an enterprise SaaS setting. Experience managing complex accounts, renewals, and upsells/cross sells. You have excellent interpersonal skills with a history of building strong business relationships. You're an influential communicator with experience presenting to small and large audiences. You're proficient in organization, account prioritization, and time management. Proven experience executing the customer journey while maintaining excellent internal operational cadences. Ability to orchestrate cross functional resources to ensure the success of your clients. You are excited by the startup environment; you want to contribute to fine tuning the structure and process to scale the customer success team. Bonus points for Experience working at a SaaS company in the CRM, data services space or financial services clients. What you'll enjoy at Affinity We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well being. Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team building activities and socials to keep our team connected, because building strong relationships is key to success. A reasonable estimate of the current range is $88,100.00 - $107,700.00 GBP Base. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job related skills, experience, and relevant education or training. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
Jan 16, 2026
Full time
The Role The Customer Success team at Affinity are the trusted private capital advisors who ensure every Affinity customer maximizes the value of their network and relationships. We deliver this by combining deep industry experience with proactive guidance, helping customers adopt best practices that drive measurable business outcomes. In this role, you'll drive strategic renewals and upsells while working closely with our clients to understand and address their business needs. Your role will be highly cross functional. You will work closely with our clients to understand and address their business needs while also interfacing with our sales, product, and engineering teams to make sure we place our clients' concerns above everything else. This position will report directly to the Director, Customer Success - EMEA. You will be joining a seasoned team of talented professionals and leaders who are here to help support you and your success! We hope you're excited by the challenges a growing company offers, a lot of autonomy, and the prospect of shaping how we interact with our clients at Affinity. What will I be doing? Own a book of Affinity's strategic customers, and drive renewals and upsells for these accounts. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Act as a trusted advisor to our customers to drive broad product adoption and ensure they reach a high level of satisfaction with the product. Become a product expert: Develop best practices to share across clients, helping them best leverage Affinity's full functionality. Interface closely with sales, support, product, and engineering teams to share client feedback, resolve escalations, deliver outstanding client experiences, and directly impact the product roadmap. Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Required 5+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals in a customer success organization, preferably in an enterprise SaaS setting. Experience managing complex accounts, renewals, and upsells/cross sells. You have excellent interpersonal skills with a history of building strong business relationships. You're an influential communicator with experience presenting to small and large audiences. You're proficient in organization, account prioritization, and time management. Proven experience executing the customer journey while maintaining excellent internal operational cadences. Ability to orchestrate cross functional resources to ensure the success of your clients. You are excited by the startup environment; you want to contribute to fine tuning the structure and process to scale the customer success team. Bonus points for Experience working at a SaaS company in the CRM, data services space or financial services clients. What you'll enjoy at Affinity We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well being. Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team building activities and socials to keep our team connected, because building strong relationships is key to success. A reasonable estimate of the current range is $88,100.00 - $107,700.00 GBP Base. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job related skills, experience, and relevant education or training. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. You will play a key role within our central Business Support function, providing first-class secretarial and administrative support to Partners in our Energy and Utilities GTM team. The focus is on enabling our Partners and Consultants to concentrate on client projects by ensuring seamless operations and support. You will be the first point of contact for a diverse range of personnel. Key Responsibilities Secretarial support for Partners (approx. 80% of role): Complex diary and international travel management across multiple time zones Inbox management and communication gatekeeping Submission of expenses in line with company policy Supporting consultants with booking rooms, organising catering, and travel arrangements Supporting internal team meetings, external client events, and preparing documentation or minutes General time and workload management to meet tight deadlines General and system administration; ad hoc support (approx. 20%) Supporting various Go-To-Market and capability initiatives Processing purchase orders and assisting with ISO audits Providing cover for team members during absence Supporting workshops and other business support tasks Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment. Qualifications Educated to A Level standard or equivalent Eligible for Security Clearance Skills & Personal Qualities: Significant secretarial and administrative experience, ideally within a large professional services organisation Excellent MS Office skills, especially Outlook, Word, and PowerPoint Strong experience of complex diary and travel management Ability to build effective working relationships Confident communicator, both written and verbal, with a friendly and professional manner Meticulous attention to detail and quality Strong planning and organisational abilities under pressure Proactive, adaptable, and committed to supporting your team Excellent team player with flexible and adaptable approach to work Experience in mentoring junior team members desirable We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Why Join Us? Work in a collaborative, high-performing team environment Hybrid working model offering flexibility Opportunity to work with Partners supporting high-profile clients in the Defence and Security Go-To-Market team Ongoing learning, mentoring, and professional development Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonusPA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Jan 16, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. You will play a key role within our central Business Support function, providing first-class secretarial and administrative support to Partners in our Energy and Utilities GTM team. The focus is on enabling our Partners and Consultants to concentrate on client projects by ensuring seamless operations and support. You will be the first point of contact for a diverse range of personnel. Key Responsibilities Secretarial support for Partners (approx. 80% of role): Complex diary and international travel management across multiple time zones Inbox management and communication gatekeeping Submission of expenses in line with company policy Supporting consultants with booking rooms, organising catering, and travel arrangements Supporting internal team meetings, external client events, and preparing documentation or minutes General time and workload management to meet tight deadlines General and system administration; ad hoc support (approx. 20%) Supporting various Go-To-Market and capability initiatives Processing purchase orders and assisting with ISO audits Providing cover for team members during absence Supporting workshops and other business support tasks Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment. Qualifications Educated to A Level standard or equivalent Eligible for Security Clearance Skills & Personal Qualities: Significant secretarial and administrative experience, ideally within a large professional services organisation Excellent MS Office skills, especially Outlook, Word, and PowerPoint Strong experience of complex diary and travel management Ability to build effective working relationships Confident communicator, both written and verbal, with a friendly and professional manner Meticulous attention to detail and quality Strong planning and organisational abilities under pressure Proactive, adaptable, and committed to supporting your team Excellent team player with flexible and adaptable approach to work Experience in mentoring junior team members desirable We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Why Join Us? Work in a collaborative, high-performing team environment Hybrid working model offering flexibility Opportunity to work with Partners supporting high-profile clients in the Defence and Security Go-To-Market team Ongoing learning, mentoring, and professional development Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonusPA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
