Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Apr 18, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on the professional and financial services sectors, including private equity, venture capital, and legal firms - including some of the UK's top ten law firms. We are a Microsoft Gold Partner with five Solutions Partner Designations (including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We are a pioneering and innovative organisation focusing on "cloud-first" projects, enabling, and enhancing hybrid and modern workplace capabilities for customers; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. About the role Reporting to the Service Desk Manager, the 3rd Line Support Engineer is a senior technical specialist acting as the final escalation point for complex incidents, problems, and major incidents. You will engage directly with customers as a trusted technical authority and own and delivery of proactive managed technical services, including regular audits, health checks, and assessments. This is a role for an experienced engineer who can thinks independently, takes ownership, and can balance deep technical troubleshooting with structured, proactive service delivery. We will look for you to demonstrate success by: Ensuring escalations are resolved efficiently and correctly, with fewer repeat incidents Helping develop junior engineers to become more capable, confident, and effective professionals Effectively delivering audits and health checks, ensuring these are valued, repeatable, and impactful Ensuring that the technical risks are identified and addressed proactively Key Responsibilities Escalation Support & Technical Leadership Act as the primary escalation point for complex and high-impact incidents across managed services Lead Problem Management and Major Incident investigations, including root cause analysis (RCA) and preventative recommendations Resolve advanced Incidents, Problems, and non-standard Requests within ConnectWise Manage, working across infrastructure, cloud, and Microsoft platforms Confidently engage senior technical colleagues, Professional Services engineers, Microsoft, or third-party vendors when required Maintain high-quality, detailed ticket notes, RCA documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Managed Technical Services Ownership Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health checks Technical baseline reviews M365, Azure, endpoint, and infrastructure audits Configuration and best-practice assessments Produce clear, professional technical reports that translate findings into practical recommendations for clients and Account Managers Identify risks, service gaps, and improvement opportunities before they become incidents Feed recommendations into Continual Service Improvement (CSI) initiatives and service roadmaps Work closely with Service Delivery and Account Management teams to ensure audit outcomes lead to real-world improvements Client Engagement & Technical Authority Act as a technical escalation for customers during high-severity incidents or complex investigations Attend client meetings where deep technical input or explanation is required (remote or occasional on-site) Support Account Managers and Service Delivery Managers during: Technical service reviews Proposal validation and solution assurance Service transition and early-life support (hyper-care) Communicate complex technical issues clearly, calmly, and commercially to both technical and non-technical stakeholders Technical Mentoring & Knowledge Leadership Act as a technical mentor and role model for 1st and 2nd Line Engineers Coach engineers on troubleshooting techniques, diagnostic thinking, and "how to think", not just "what to do" Deliver internal lunch & learns, walkthroughs, and technical deep dives on: Recurring issues and lessons learned New technologies and changes to platforms Best-practice operational approaches Raise the overall technical maturity and confidence of the service desk Documentation, Standards & Process Improvement Create, review, and improve: Technical procedures and runbooks Known error records and troubleshooting guides Service and platform documentation Ensure documentation remains current as environments and services evolve Contribute to the ongoing improvement of service desk tooling, standards, and ways of working Represent Managed Services during project handovers and service transition, ensuring operational readiness Qualification, skills, and experience Proven experience operating as a senior or 3rd Line Engineer within a Managed Services environment Strong experience with Microsoft technologies, such as: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID, Intune) Windows Server and Active Directory Azure (core services, identity, networking basics) Solid understanding of: Endpoint and device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) About the person Professional and calm demeanour Comfortable taking ownership of complex issues from investigation through to resolution and prevention A natural problem-solver who can think independently and critically rather than relying solely on runbooks Confident engaging directly with customers and internal stakeholders Passionate about innovation and improving services, not just fixing tickets Excellent communicator, both verbally and in writing Patient, approachable and respectful; ability to support colleagues and help with their professional development as well as build strong professional relationships with colleagues across the business Methodical with strong analytical and problem-solving skills High sense of urgency and accountability What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 33 days holidays (including 8 days of bank holidays)
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Apr 18, 2026
Full time
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure Don't just watch the AI revolution. Build the infrastructure that controls and secures it. The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Director of AI Strategy & Engineering, you'll play a critical role in shapingour Builder Experience and lead the team responsible for executing it. You will lead a squad of DevEx and Platform Engineers to build an AI-augmented ecosystem that optimises every phase of the lifecycle, from product ideation to production deployment. As a founding AI leader, you will own the end-to-end playbook for operationalising intelligence, building both the technological infrastructure and the team culture from the ground up in a dedicated, greenfield environment. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Team Leadership & Management Build the Squad: scale a high-performing team of Developer Experience and Platform Engineers. Mentorship: Foster a culture of technical excellence and user empathy, ensuring your team view internal Product Managers and Developers as their primary customers. Resource Planning: Balance the roadmap between long-term R&D (e.g., experimenting with new LLM agents) and immediate tactical fixes that unblock the engineering organisation. Strategy & Vision Define the roadmap for the Internal Developer Platform (IDP) with a "Zero-Friction" mindset. Drive the adoption of AI-native workflows by bridging the gap between cutting-edge LLM capabilities and the operational realities of a high-speed development environment. Platform Architecture & Context Engineering Lead the technical implementation of the platform. This involves integrating LLMs into our version control, issue tracking (Jira/Linear), and documentation tools. Own Context Management: Ensure our internal AI tools have the right context (codebase knowledge, historical PRDs, architecture decision records) to provide accurate, hallucination-free assistance. Workflow Acceleration For Product: Build tools that ingest user feedback and assist in drafting rigorous Product Requirement Documents (PRDs). For Engineering: Integrate coding assistants that go beyond autocomplete, enabling entire scaffolding generation based on the PRDs created in the previous step. Metrics & Reporting Define and track the "Physics of Gravitee": Speed, Velocity, and Quality. Report on AI Adoption: usage rates of internal tools, acceptance rates of AI-generated code/specs. Report on Productivity: DORA metrics (Deployment Frequency, Lead Time for Changes) and "Time-to-Spec." Your impact will be visible, measurable, and global. Essential Skills 3+ years of experience managing engineering teams (DevEx, Platform, or Tooling teams preferred). You have a track record of hiring great talent and helping them grow. 7+ years in software engineering with a recent, deep focus on Generative AI and LLMs. You understand that "building" involves writing specs just as much as writing code. You have empathy for Product Managers and Designers. Deep understanding of the SDLC (Software Development Life Cycle). Familiarity with RAG (Retrieval-Augmented Generation), Vector Databases, and Context Engineering. Data-Driven: You don't guess; you measure. You are comfortable defining KPIs and presenting them to executive leadership. Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Full-stack Developer (Backend orientation) Description Hybrid role (3+ days based at our Norwich office) Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io . Artlist is looking for an exceptional senior Full-Stack Developer to join our R&D team. This is a foundational role where you will be instrumental in building the shared systems, frameworks, and tooling that power every product across the company. If you are passionate about tackling complex technical challenges, shaping internal architecture, and scaling robust engineering best practices across multiple product teams, we would love to hear from you. Key Responsibilities Build the Foundation: Design, develop, and deploy the core platform infrastructure that internal teams rely on-ranging from shared backend services, resilient APIs, and internal developer tools, to critical performance optimisations. Engineer for Scale and Reliability: Work across the modern full-stack, focusing on the backend while contributing all across the board, ensuring our systems are performant, consistent, and flexible. Drive Technical Excellence: Partner with architects, product managers, and other developers across the organisation to define technical standards, champion best practices, and guide critical decisions. Mentor and Lead: Take ownership of complex features, lead by example, and help elevate the overall quality and maintainability of code across the platform through constructive collaboration and mentorship. Deliver Real Impact: Your work will directly enhance developer velocity, boost code quality, and significantly improve the user experience for millions of creators globally. Requirements Strong professional experience in software development, with a strong focus on backend systems. Proven hands on experience with Node.js in a high volume, production environment. Proven experience designing and maintaining shared platform systems (e.g., internal APIs, microservices, developer tooling, or infrastructure as code initiatives). Strong understanding of application architecture, distributed systems, performance optimisation, and scalability principles in a cloud environment. Practical experience with cloud platforms (e.g., AWS, GCP, or Azure) for deploying, monitoring, and scaling backend services. A firm grasp of database technologies (SQL and/or NoSQL), including schema design, query optimisation, and ensuring data integrity. Demonstrated ability to lead technical projects independently, collaborate effectively across cross functional teams, and mentor junior colleagues. Familiarity with CI/CD pipelines, robust testing strategies, and a security first approach to development. A passion for delivering clean code, improving the developer experience, and empowering teams with better tooling.
Apr 18, 2026
Full time
Full-stack Developer (Backend orientation) Description Hybrid role (3+ days based at our Norwich office) Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io . Artlist is looking for an exceptional senior Full-Stack Developer to join our R&D team. This is a foundational role where you will be instrumental in building the shared systems, frameworks, and tooling that power every product across the company. If you are passionate about tackling complex technical challenges, shaping internal architecture, and scaling robust engineering best practices across multiple product teams, we would love to hear from you. Key Responsibilities Build the Foundation: Design, develop, and deploy the core platform infrastructure that internal teams rely on-ranging from shared backend services, resilient APIs, and internal developer tools, to critical performance optimisations. Engineer for Scale and Reliability: Work across the modern full-stack, focusing on the backend while contributing all across the board, ensuring our systems are performant, consistent, and flexible. Drive Technical Excellence: Partner with architects, product managers, and other developers across the organisation to define technical standards, champion best practices, and guide critical decisions. Mentor and Lead: Take ownership of complex features, lead by example, and help elevate the overall quality and maintainability of code across the platform through constructive collaboration and mentorship. Deliver Real Impact: Your work will directly enhance developer velocity, boost code quality, and significantly improve the user experience for millions of creators globally. Requirements Strong professional experience in software development, with a strong focus on backend systems. Proven hands on experience with Node.js in a high volume, production environment. Proven experience designing and maintaining shared platform systems (e.g., internal APIs, microservices, developer tooling, or infrastructure as code initiatives). Strong understanding of application architecture, distributed systems, performance optimisation, and scalability principles in a cloud environment. Practical experience with cloud platforms (e.g., AWS, GCP, or Azure) for deploying, monitoring, and scaling backend services. A firm grasp of database technologies (SQL and/or NoSQL), including schema design, query optimisation, and ensuring data integrity. Demonstrated ability to lead technical projects independently, collaborate effectively across cross functional teams, and mentor junior colleagues. Familiarity with CI/CD pipelines, robust testing strategies, and a security first approach to development. A passion for delivering clean code, improving the developer experience, and empowering teams with better tooling.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK or Lisbon, Portugal or Kuala Lumpur, Malasia Role Summary The Infrastructure Services Analyst is a foundational execution role within Cloudflare's Integrated Hardware Systems team, supporting the delivery of outsourced data center and infrastructure services that enable global hardware deployments at scale. This role focuses on day-to-day service execution, delivery tracking, and operational follow through across Cloudflare's data center footprint. The analyst works closely with internal cross functional partners and external service providers to identify risks, track performance, and ensure services are delivered reliably and consistently. Role Responsibilities Support the execution and oversight of outsourced data center and infrastructure services supporting hardware deployment and lifecycle operations. Track service delivery related to rack installation, deployment support, remote hands, and in data center activities, ensuring work is completed to defined expectations. Identify delivery risks, service, and recurring issues, escalating concerns and supporting resolution as needed. Analyze service performance, deployment trends, and vendor metrics to support operational insight and reporting. Maintain dashboards, trackers, and recurring operational reports used to monitor execution and service health. Support service reviews, readiness assessments, and onboarding activities for new sites and deployment waves. Serve as an operational liaison between Integrated Hardware Systems, Infrastructure Operations, Engineering, Procurement, and external service vendors to ensure clarity on responsibilities, handoffs, and escalation paths. Role Requirements (Must Have Skills) Experience supporting infrastructure operations, data center services, or hardware deployment activities. Familiarity with data center environments, rack level hardware, or infrastructure build out processes. Strong analytical skills with experience using spreadsheets, dashboards, or trackers to monitor execution and performance. Comfort working with operational metrics, SLAs, and service indicators. Clear written and verbal communication skills, with the ability to coordinate across teams and with external vendors. Strong sense of ownership, follow through, and accountability in execution heavy environments. Ability to operate effectively in fast moving, operationally complex settings. Nice to Have Skills Experience working with outsourced service providers or vendor managed operational models. Exposure to large scale infrastructure deployments or global data center operations. Familiarity with service reviews, vendor evaluations, or commercial performance tracking. What Makes Cloudflare Special? We're not just a highly ambitious, large scale technology company. We're a highly ambitious, large scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Apr 18, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK or Lisbon, Portugal or Kuala Lumpur, Malasia Role Summary The Infrastructure Services Analyst is a foundational execution role within Cloudflare's Integrated Hardware Systems team, supporting the delivery of outsourced data center and infrastructure services that enable global hardware deployments at scale. This role focuses on day-to-day service execution, delivery tracking, and operational follow through across Cloudflare's data center footprint. The analyst works closely with internal cross functional partners and external service providers to identify risks, track performance, and ensure services are delivered reliably and consistently. Role Responsibilities Support the execution and oversight of outsourced data center and infrastructure services supporting hardware deployment and lifecycle operations. Track service delivery related to rack installation, deployment support, remote hands, and in data center activities, ensuring work is completed to defined expectations. Identify delivery risks, service, and recurring issues, escalating concerns and supporting resolution as needed. Analyze service performance, deployment trends, and vendor metrics to support operational insight and reporting. Maintain dashboards, trackers, and recurring operational reports used to monitor execution and service health. Support service reviews, readiness assessments, and onboarding activities for new sites and deployment waves. Serve as an operational liaison between Integrated Hardware Systems, Infrastructure Operations, Engineering, Procurement, and external service vendors to ensure clarity on responsibilities, handoffs, and escalation paths. Role Requirements (Must Have Skills) Experience supporting infrastructure operations, data center services, or hardware deployment activities. Familiarity with data center environments, rack level hardware, or infrastructure build out processes. Strong analytical skills with experience using spreadsheets, dashboards, or trackers to monitor execution and performance. Comfort working with operational metrics, SLAs, and service indicators. Clear written and verbal communication skills, with the ability to coordinate across teams and with external vendors. Strong sense of ownership, follow through, and accountability in execution heavy environments. Ability to operate effectively in fast moving, operationally complex settings. Nice to Have Skills Experience working with outsourced service providers or vendor managed operational models. Exposure to large scale infrastructure deployments or global data center operations. Familiarity with service reviews, vendor evaluations, or commercial performance tracking. What Makes Cloudflare Special? We're not just a highly ambitious, large scale technology company. We're a highly ambitious, large scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
About Graphcore At Graphcore, we're building the future of AI compute. We're a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for an intern to join our Platform Quality Assurance group. You will learn how to creatively exercise our product and provide feedback to the engineering delivery and product management teams. This helps them make decisions about engineering effort and the trajectory of the product. Working in either the component Quality Assurance team you will develop a close working relationship with the relevant development teams; or working in the integration Quality Assurance exercising the aggregated and composed system at a much larger scale with a bias towards informing the product management team. You will provide valuable observations and measurements of the product, looking beyond the natural focus of the delivery and product teams, painting a comprehensive behavioural picture of the product in typical and atypical scenarios. Responsibilities and Duties Supporting the execution of tests and reports optimised for the different decision making readers including delivery engineering and the product management teams. Supporting the organisation of a repository of results & collaboration with the QA team. Developing or refining your skills in the domain area of the product component or the system in aggregate and at scale. Specific domains include Workload Management (Kubernetes, Ray, and so on); Cloud Development; Management & Observability Skills and Experience Essential: Currently studying towards and Undergraduate/ Master's Degree in Computer Science, or similar degree. Strong relevant programming experience Python/Go/C++/infrastructure as code scripting or related to the domain. Experience working in Linux environments. Automation of building/testing with continuous integration systems. Strong impartial report writing optimised for the reader. Aptitude for planning, constructing, and executing responsibilities & duties above. Desirable: Domain experience of the products under test: Containerisation (e.g. Docker), Virtualisation and Provisioning, Workload and job scheduling (e.g. Kubernetes, Ray) on high core count machines and rack scale installations. Experience in quality assurance/testing teams. Experience with the Atlassian suite and CI/CD platforms such as Jenkins; GitHub or GitLab actions. We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Apr 18, 2026
Full time
About Graphcore At Graphcore, we're building the future of AI compute. We're a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for an intern to join our Platform Quality Assurance group. You will learn how to creatively exercise our product and provide feedback to the engineering delivery and product management teams. This helps them make decisions about engineering effort and the trajectory of the product. Working in either the component Quality Assurance team you will develop a close working relationship with the relevant development teams; or working in the integration Quality Assurance exercising the aggregated and composed system at a much larger scale with a bias towards informing the product management team. You will provide valuable observations and measurements of the product, looking beyond the natural focus of the delivery and product teams, painting a comprehensive behavioural picture of the product in typical and atypical scenarios. Responsibilities and Duties Supporting the execution of tests and reports optimised for the different decision making readers including delivery engineering and the product management teams. Supporting the organisation of a repository of results & collaboration with the QA team. Developing or refining your skills in the domain area of the product component or the system in aggregate and at scale. Specific domains include Workload Management (Kubernetes, Ray, and so on); Cloud Development; Management & Observability Skills and Experience Essential: Currently studying towards and Undergraduate/ Master's Degree in Computer Science, or similar degree. Strong relevant programming experience Python/Go/C++/infrastructure as code scripting or related to the domain. Experience working in Linux environments. Automation of building/testing with continuous integration systems. Strong impartial report writing optimised for the reader. Aptitude for planning, constructing, and executing responsibilities & duties above. Desirable: Domain experience of the products under test: Containerisation (e.g. Docker), Virtualisation and Provisioning, Workload and job scheduling (e.g. Kubernetes, Ray) on high core count machines and rack scale installations. Experience in quality assurance/testing teams. Experience with the Atlassian suite and CI/CD platforms such as Jenkins; GitHub or GitLab actions. We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Apr 17, 2026
Full time
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
AWS Engineer 6 Months rolling £350 to £450 Outside IR35 Bristol Hybrid We're seeking an AWS Engineer with a strong coding background to design, build, and scale cloud-native applications. This role is ideal for someone who understands both infrastructure and software development, and can bridge the gap between DevOps and engineering click apply for full job details
Apr 17, 2026
Contractor
AWS Engineer 6 Months rolling £350 to £450 Outside IR35 Bristol Hybrid We're seeking an AWS Engineer with a strong coding background to design, build, and scale cloud-native applications. This role is ideal for someone who understands both infrastructure and software development, and can bridge the gap between DevOps and engineering click apply for full job details
Senior IT Support Engineer London (Office-Based) Monday-Friday, 9:30am-6:00pm A globally established media agency with 1,000 employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands. This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf. Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta. This is a fully office-based position to ensure consistent on-site support coverage. Key Responsibilities Provide 1st/2nd line technical support to internal users Configure and deploy hardware for employees and freelancers Administer user accounts and access permissions Support Apple devices (macOS, iOS, tvOS) Manage and maintain Google Workspace environment Deliver remote support to UK and international teams Maintain accurate documentation and improve support processesli> Assist a sister company based within the same London office Technical Environment Apple macOS & hardware JAMF (100 certified minimum; exposure to 200 level desirable) Google Workspace (Gmail, Drive, Groups, Calendar) Okta (or similar identity management tools) CrowdStrike Falcon Juniper switching & SonicWall firewalls Cisco Meraki access points Adobe Creative Cloud Video conferencing platforms (Google Meet, Zoom, Microsoft Teams) Basic Windows support Required Experience Minimum 2 years in an IT Support role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilities Desirable Skills Advanced JAMF ormacOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practices Personal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical skills Benefits 25 days annual leave Pension scheme Life assurance Supportive leadership and collaborative culture Friendly, social working environment Trusted to work autonomously without micromanagement Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 17, 2026
Full time
Senior IT Support Engineer London (Office-Based) Monday-Friday, 9:30am-6:00pm A globally established media agency with 1,000 employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands. This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf. Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta. This is a fully office-based position to ensure consistent on-site support coverage. Key Responsibilities Provide 1st/2nd line technical support to internal users Configure and deploy hardware for employees and freelancers Administer user accounts and access permissions Support Apple devices (macOS, iOS, tvOS) Manage and maintain Google Workspace environment Deliver remote support to UK and international teams Maintain accurate documentation and improve support processesli> Assist a sister company based within the same London office Technical Environment Apple macOS & hardware JAMF (100 certified minimum; exposure to 200 level desirable) Google Workspace (Gmail, Drive, Groups, Calendar) Okta (or similar identity management tools) CrowdStrike Falcon Juniper switching & SonicWall firewalls Cisco Meraki access points Adobe Creative Cloud Video conferencing platforms (Google Meet, Zoom, Microsoft Teams) Basic Windows support Required Experience Minimum 2 years in an IT Support role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilities Desirable Skills Advanced JAMF ormacOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practices Personal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical skills Benefits 25 days annual leave Pension scheme Life assurance Supportive leadership and collaborative culture Friendly, social working environment Trusted to work autonomously without micromanagement Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
About Octopus Electroverse We're making electric vehicle ownership as smart and as simple as possible by building the giant, virtual charging platform of the future. In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But it's just the start: we're busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go to name in EV charging. This Role We are seeking a passionate data professional to drive the electrification of transport by transforming complex information into strategic assets. You will work with a rich variety of datasets, including charge point telemetry, user behaviour, marketing campaigns, sales figures, and operational metrics. Your mission will be to present data with the aim of uncovering actionable insights that enhance efficiency and guide decision making across the entire business. This role offers end to end ownership of the data pipeline. As a key member of a small, high growth team, you will do more than just manage data; you will be instrumental in building our data function. This includes establishing best practices, creating automated pipelines, and shaping the foundational framework for how we leverage data to succeed. What you'll do You'll create SQL data models with dbt to power dashboards and applications You'll develop and maintain data pipelines and automated processes in Airflow and Python You'll integrate third party APIs and databases into our data flows You'll perform in depth analysis and data transformations with SQL, Python, and Jupyter Notebooks You'll prototype internal data applications and tools (Streamlit, Lightdash, Jupyter) You'll ensure data quality and reliability throughout the lifecycle You'll collaborate with product, technology, commercial and strategy teams to deliver high impact insights and tools What you'll have Data Modelling Experience: Proficiency in using dbt (ideally) for data modelling Dashboard and Data Product Development: Experience in creating data dashboards and developing data products. Collaborative Projects: Experience working on collaborative projects with business teams and familiarity with agile or similar methodologies. Autonomous Problem Solving: Ability to work independently, scope problems, and deliver pragmatic solutions. Data Lifecycle Expertise: Versatility in handling the entire data lifecycle, from ingestion to visualisation and presentation. Tool Building: Passion for creating robust and usable tools to enhance team efficiency. Data Analysis Skills: Proficiency in SQL, python, pandas/numpy, Databricks/Jupyter Notebooks, and experience with large datasets in production environments. GenAI: Experience implementing agentic workflows (nice to have) Curiosity and Drive: Self motivated with a strong desire to learn and improve without lots of help and support. Growth mindset: Learns fast and is enthusiastic about learning new technologies Time Management: Ability to manage multiple projects simultaneously in a fast paced environment. Passion for Net Zero: You don't need to be deeply familiar with the EV market and products (we can teach that), but a passion for the transition to net zero is an excellent start. What we work with dbt for data modelling Lightdash and Databricks AI/BI Dashboards as business intelligence tools Databricks Delta Lake for data lake and warehouse storage and querying python as our main programming language Jupyter and Jupyter Hub for notebook analytics and collaboration Circle CI for continuous deployment AWS cloud infrastructure Kubernetes for data services and task orchestration Airflow for job scheduling and tracking Parquet and Delta file formats on S3 for data lake storage Streamlit for data applications The projects will be varied and we're looking for someone who can work autonomously and proactively to scope problems and solve and deliver pragmatic solutions. Why else you'll love it here • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership • Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Apr 17, 2026
Full time
About Octopus Electroverse We're making electric vehicle ownership as smart and as simple as possible by building the giant, virtual charging platform of the future. In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But it's just the start: we're busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go to name in EV charging. This Role We are seeking a passionate data professional to drive the electrification of transport by transforming complex information into strategic assets. You will work with a rich variety of datasets, including charge point telemetry, user behaviour, marketing campaigns, sales figures, and operational metrics. Your mission will be to present data with the aim of uncovering actionable insights that enhance efficiency and guide decision making across the entire business. This role offers end to end ownership of the data pipeline. As a key member of a small, high growth team, you will do more than just manage data; you will be instrumental in building our data function. This includes establishing best practices, creating automated pipelines, and shaping the foundational framework for how we leverage data to succeed. What you'll do You'll create SQL data models with dbt to power dashboards and applications You'll develop and maintain data pipelines and automated processes in Airflow and Python You'll integrate third party APIs and databases into our data flows You'll perform in depth analysis and data transformations with SQL, Python, and Jupyter Notebooks You'll prototype internal data applications and tools (Streamlit, Lightdash, Jupyter) You'll ensure data quality and reliability throughout the lifecycle You'll collaborate with product, technology, commercial and strategy teams to deliver high impact insights and tools What you'll have Data Modelling Experience: Proficiency in using dbt (ideally) for data modelling Dashboard and Data Product Development: Experience in creating data dashboards and developing data products. Collaborative Projects: Experience working on collaborative projects with business teams and familiarity with agile or similar methodologies. Autonomous Problem Solving: Ability to work independently, scope problems, and deliver pragmatic solutions. Data Lifecycle Expertise: Versatility in handling the entire data lifecycle, from ingestion to visualisation and presentation. Tool Building: Passion for creating robust and usable tools to enhance team efficiency. Data Analysis Skills: Proficiency in SQL, python, pandas/numpy, Databricks/Jupyter Notebooks, and experience with large datasets in production environments. GenAI: Experience implementing agentic workflows (nice to have) Curiosity and Drive: Self motivated with a strong desire to learn and improve without lots of help and support. Growth mindset: Learns fast and is enthusiastic about learning new technologies Time Management: Ability to manage multiple projects simultaneously in a fast paced environment. Passion for Net Zero: You don't need to be deeply familiar with the EV market and products (we can teach that), but a passion for the transition to net zero is an excellent start. What we work with dbt for data modelling Lightdash and Databricks AI/BI Dashboards as business intelligence tools Databricks Delta Lake for data lake and warehouse storage and querying python as our main programming language Jupyter and Jupyter Hub for notebook analytics and collaboration Circle CI for continuous deployment AWS cloud infrastructure Kubernetes for data services and task orchestration Airflow for job scheduling and tracking Parquet and Delta file formats on S3 for data lake storage Streamlit for data applications The projects will be varied and we're looking for someone who can work autonomously and proactively to scope problems and solve and deliver pragmatic solutions. Why else you'll love it here • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership • Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The ICT Technical Manager is responsible for leading technical operations and project delivery within the data centre white space. This role focuses on rack deployment, structured cabling, and infrastructure projects, ensuring efficient use of space, power, and connectivity while maintaining high standards of safety, quality, and customer satisfaction. The role combines hands on technical expertise with operational leadership and project management, ensuring all installations, moves, and changes within the data hall are delivered effectively in fast paced, mission critical environments. Key Accountabilities White Space & Infrastructure Management Oversee day to day operations within data centre white space (data halls) Manage rack layout, allocation, and capacity planning (space, power, network) Maintain and optimise rack space utilisation and airflow (hot/cold aisle containment) Ensure accuracy of data within DCIM systems for reporting and capacity management Support initiatives to improve service availability across all sites Rack Installation, IMAC & Cabling Lead IT equipment installations, moves, additions, and changes (IMAC) Oversee rack installation, relocation, and decommissioning activities Manage structured cabling systems (fibre and copper), including installation and patching Ensure adherence to cabling standards, labelling, and best practices Interpret and execute High Level Designs (HLDs) and patching schedules Project Delivery & Governance Deliver white space infrastructure projects (deployments, expansions, migrations) Manage: Project trackers and reporting Financial trackers and cost control RAID logs, critical paths, and resource planning Provide regular customer progress reporting and updates Ensure projects are delivered on time, within scope, and budget Mentor customers to improve alignment, delivery efficiency, and outcomes Operational & Performance Management Oversee efficiency of operational processes and workflows Develop plans to maximise productivity and operational efficiency Monitor departmental and project performance metrics Analyse data and generate reports to identify improvement opportunities Maintain and enforce quality standards across all activities Leadership & Team Management Manage, supervise, and mentor technical staff and contractors Monitor performance and provide training and development Foster a high-performance, safety-first, and customer-focused culture Coordinate cross functional teams, suppliers, and stakeholders Compliance, Risk & Safety Ensure compliance with company policies, industry standards, and regulations Conduct Health & Safety audits, risk assessments, and reporting Maintain strong awareness of the Health & Safety at Work Act Support audit processes and ensure documentation is accurate and up to date Customer & Stakeholder Engagement Build and maintain strong relationships with customers and suppliers Represent the organisation in customer and supplier forums Understand contractual obligations and manage delivery accordingly Influence stakeholders to align with best practices and standards Required Skills Technical Expertise Strong understanding of data centre white space operations Experience with rack installation, structured cabling (fibre & copper), and containment systems Knowledge of: Hot and cold aisle design Power Usage Effectiveness (PUE) Data centre power and cooling principles Understanding of IT network infrastructure and cabling systems Project & Operational Management Proven experience delivering projects in fast paced, critical environments Strong knowledge of project management methodologies (PID, RAID, critical path analysis) Ability to manage multiple priorities and conflicting demands effectively Experience with project tracking, reporting, and financial management Tools & Systems Proficiency in: Microsoft Office Suite (Excel, Word, PowerPoint, Teams, MS Project) Experience with DCIM tools such as: StruxureWare DCE/DCO TrackIT (desirable) Leadership & Communication Strong team leadership and stakeholder management skills Excellent written and verbal communication abilities Ability to present complex information clearly and effectively Confidence to challenge and influence senior stakeholders Your Profile Highly collaborative, results driven, and customer focused Proven ability to manage resources, priorities, and delivery in dynamic environments Strong problem solving mindset with ownership of challenges Ability to work independently or as part of integrated teams Skilled at building relationships across customers, partners, and suppliers Proactive, innovative, and continuous improvement oriented Willingness to travel between data centre and customer sites as required Qualifications & Experience Minimum 5 years' experience working in a data centre environment Proven success delivering customer requirements in critical infrastructure environments Demonstrable project management training or certification GCSE (or equivalent) in Mathematics and English Degree in operations management, engineering, or business administration (desirable) Desirable Certifications & Knowledge Data centre certifications (e.g., CDCTP, CDCP) BICSI or ANSI/TIA 942 accreditation ITIL, PRINCE2, or PMP certification Mechanical or Electrical qualifications/experience Understanding of LEAN methodology and process improvement Knowledge of IMAC processes and complexities Security Clearance This role requires eligibility for Security Check (SC) / NPPV3 clearance. Applicants must meet residency and eligibility requirements, including continuous residence in the UK for the past 5 years (subject to clearance criteria). £50,000 - £65,000 a year The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
Apr 17, 2026
Full time
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The ICT Technical Manager is responsible for leading technical operations and project delivery within the data centre white space. This role focuses on rack deployment, structured cabling, and infrastructure projects, ensuring efficient use of space, power, and connectivity while maintaining high standards of safety, quality, and customer satisfaction. The role combines hands on technical expertise with operational leadership and project management, ensuring all installations, moves, and changes within the data hall are delivered effectively in fast paced, mission critical environments. Key Accountabilities White Space & Infrastructure Management Oversee day to day operations within data centre white space (data halls) Manage rack layout, allocation, and capacity planning (space, power, network) Maintain and optimise rack space utilisation and airflow (hot/cold aisle containment) Ensure accuracy of data within DCIM systems for reporting and capacity management Support initiatives to improve service availability across all sites Rack Installation, IMAC & Cabling Lead IT equipment installations, moves, additions, and changes (IMAC) Oversee rack installation, relocation, and decommissioning activities Manage structured cabling systems (fibre and copper), including installation and patching Ensure adherence to cabling standards, labelling, and best practices Interpret and execute High Level Designs (HLDs) and patching schedules Project Delivery & Governance Deliver white space infrastructure projects (deployments, expansions, migrations) Manage: Project trackers and reporting Financial trackers and cost control RAID logs, critical paths, and resource planning Provide regular customer progress reporting and updates Ensure projects are delivered on time, within scope, and budget Mentor customers to improve alignment, delivery efficiency, and outcomes Operational & Performance Management Oversee efficiency of operational processes and workflows Develop plans to maximise productivity and operational efficiency Monitor departmental and project performance metrics Analyse data and generate reports to identify improvement opportunities Maintain and enforce quality standards across all activities Leadership & Team Management Manage, supervise, and mentor technical staff and contractors Monitor performance and provide training and development Foster a high-performance, safety-first, and customer-focused culture Coordinate cross functional teams, suppliers, and stakeholders Compliance, Risk & Safety Ensure compliance with company policies, industry standards, and regulations Conduct Health & Safety audits, risk assessments, and reporting Maintain strong awareness of the Health & Safety at Work Act Support audit processes and ensure documentation is accurate and up to date Customer & Stakeholder Engagement Build and maintain strong relationships with customers and suppliers Represent the organisation in customer and supplier forums Understand contractual obligations and manage delivery accordingly Influence stakeholders to align with best practices and standards Required Skills Technical Expertise Strong understanding of data centre white space operations Experience with rack installation, structured cabling (fibre & copper), and containment systems Knowledge of: Hot and cold aisle design Power Usage Effectiveness (PUE) Data centre power and cooling principles Understanding of IT network infrastructure and cabling systems Project & Operational Management Proven experience delivering projects in fast paced, critical environments Strong knowledge of project management methodologies (PID, RAID, critical path analysis) Ability to manage multiple priorities and conflicting demands effectively Experience with project tracking, reporting, and financial management Tools & Systems Proficiency in: Microsoft Office Suite (Excel, Word, PowerPoint, Teams, MS Project) Experience with DCIM tools such as: StruxureWare DCE/DCO TrackIT (desirable) Leadership & Communication Strong team leadership and stakeholder management skills Excellent written and verbal communication abilities Ability to present complex information clearly and effectively Confidence to challenge and influence senior stakeholders Your Profile Highly collaborative, results driven, and customer focused Proven ability to manage resources, priorities, and delivery in dynamic environments Strong problem solving mindset with ownership of challenges Ability to work independently or as part of integrated teams Skilled at building relationships across customers, partners, and suppliers Proactive, innovative, and continuous improvement oriented Willingness to travel between data centre and customer sites as required Qualifications & Experience Minimum 5 years' experience working in a data centre environment Proven success delivering customer requirements in critical infrastructure environments Demonstrable project management training or certification GCSE (or equivalent) in Mathematics and English Degree in operations management, engineering, or business administration (desirable) Desirable Certifications & Knowledge Data centre certifications (e.g., CDCTP, CDCP) BICSI or ANSI/TIA 942 accreditation ITIL, PRINCE2, or PMP certification Mechanical or Electrical qualifications/experience Understanding of LEAN methodology and process improvement Knowledge of IMAC processes and complexities Security Clearance This role requires eligibility for Security Check (SC) / NPPV3 clearance. Applicants must meet residency and eligibility requirements, including continuous residence in the UK for the past 5 years (subject to clearance criteria). £50,000 - £65,000 a year The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 17, 2026
Full time
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Customer Engineer, Startups and Scaleups, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 6 years of experience in a Customer Engineering role. Experience in architecting solutions for data transformation, migration, governance plans, availability, or disaster recovery. Experience with Cloud products. Experience working with Startup/Scaleup. Preferred qualifications: Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories. Experience in understanding a customer's existing software workloads. Experience in working with the startup ecosystem. Ability to define a technical migration roadmap to the Cloud reflecting specific customer needs. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical business teams as a data management subject matter expert to differentiate Google Cloud to our customers in the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle. Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud. Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 17, 2026
Full time
Customer Engineer, Startups and Scaleups, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. 6 years of experience in a Customer Engineering role. Experience in architecting solutions for data transformation, migration, governance plans, availability, or disaster recovery. Experience with Cloud products. Experience working with Startup/Scaleup. Preferred qualifications: Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories. Experience in understanding a customer's existing software workloads. Experience in working with the startup ecosystem. Ability to define a technical migration roadmap to the Cloud reflecting specific customer needs. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical business teams as a data management subject matter expert to differentiate Google Cloud to our customers in the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle. Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud. Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Senior Data Engineer - Role Overview We are seeking a Senior Data Engineer to support the development and evolution of a scalable data platform underpinning private equity investment activity across EMEA. Working closely with investment, research, and technology teams, you will design, build, and optimise robust data pipelines and infrastructure that transform fragmented market and real estate data into structured intelligence. This role plays a critical part in enabling data-driven decision making across underwriting, portfolio strategy, and capital allocation. Key Responsibilities Design, build, and maintain scalable data pipelines to manage and process large datasets from internal and external sources. Architect and optimise ETL/ELT workflows using AWS, SQL, Python, and modern cloud-based technologies. Manage API integrations and automate data ingestion, transformation, and enrichment processes. Improve data platform performance, reliability, and scalability across the organisation. Develop analytical tools and dashboards (e.g., Tableau) that deliver actionable insights for investment and business teams. Implement data quality frameworks, monitoring, and governance processes to ensure data integrity and reliability. Partner with investment, asset management, and finance teams to translate business requirements into scalable technical solutions. Bring an architecture-first mindset, helping shape the evolution of the data platform while proactively exploring and adopting new technologies that enhance performance, scalability, and data capabilities. Requirements Strong understanding of data architecture principles, scalable platform design, and data modelling. Proven experience building and maintaining data pipelines and ETL/ELT workflows using modern data stack technologies. 5+ years' experience in data engineering or a similar data-focused role. Strong proficiency in SQL and Python for data transformation, pipeline development, and analytics. Experience working with cloud platforms (AWS) and modern data warehouses such as Snowflake. Experience using data visualisation or BI tools (e.g., Tableau) to support analytics and business insight. Strong analytical thinking and structured problem-solving capability. Ability to work effectively across teams and manage multiple priorities in a fast-paced environment. Interest in investment, financial markets, or real estate data would be advantageous. Selection Process Shortlisted candidates will be required to complete a 24-hour coding assessment as part of the selection process.
Apr 17, 2026
Full time
Senior Data Engineer - Role Overview We are seeking a Senior Data Engineer to support the development and evolution of a scalable data platform underpinning private equity investment activity across EMEA. Working closely with investment, research, and technology teams, you will design, build, and optimise robust data pipelines and infrastructure that transform fragmented market and real estate data into structured intelligence. This role plays a critical part in enabling data-driven decision making across underwriting, portfolio strategy, and capital allocation. Key Responsibilities Design, build, and maintain scalable data pipelines to manage and process large datasets from internal and external sources. Architect and optimise ETL/ELT workflows using AWS, SQL, Python, and modern cloud-based technologies. Manage API integrations and automate data ingestion, transformation, and enrichment processes. Improve data platform performance, reliability, and scalability across the organisation. Develop analytical tools and dashboards (e.g., Tableau) that deliver actionable insights for investment and business teams. Implement data quality frameworks, monitoring, and governance processes to ensure data integrity and reliability. Partner with investment, asset management, and finance teams to translate business requirements into scalable technical solutions. Bring an architecture-first mindset, helping shape the evolution of the data platform while proactively exploring and adopting new technologies that enhance performance, scalability, and data capabilities. Requirements Strong understanding of data architecture principles, scalable platform design, and data modelling. Proven experience building and maintaining data pipelines and ETL/ELT workflows using modern data stack technologies. 5+ years' experience in data engineering or a similar data-focused role. Strong proficiency in SQL and Python for data transformation, pipeline development, and analytics. Experience working with cloud platforms (AWS) and modern data warehouses such as Snowflake. Experience using data visualisation or BI tools (e.g., Tableau) to support analytics and business insight. Strong analytical thinking and structured problem-solving capability. Ability to work effectively across teams and manage multiple priorities in a fast-paced environment. Interest in investment, financial markets, or real estate data would be advantageous. Selection Process Shortlisted candidates will be required to complete a 24-hour coding assessment as part of the selection process.
About Us: At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named a Top 5 Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy: We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in the office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role: As a Junior Data Engineer at Oakland, you'll be at the heart of delivering impactful technical solutions for our clients. No two projects are the same, so you'll work across varied industries, technologies, and project sizes, constantly learning and sharpening your problem solving skills. Our work spans Data Platforms, AI, Analytics, Data Strategy, Management, and you'll help deliver solutions that drive real business value. We're tech agnostic and client first, choosing the right tools for the job - whether that's leveraging our bespoke platform or partnering with major data platform and engineering providers. You'll be part of a collaborative team of 15+ Data Engineers, with access to shared resources, support, and expertise to help you thrive and grow. What we are looking for: Ideally, you'll be a programmer at heart, and you are excited by the prospect of working across different problems, projects, and clients. At Junior level, which is a step up from entry level in our structure, we expect you to have a basic understanding of core concepts of Data Engineering (data structures, databases, data manipulation, ETL, data quality). Ideally, you can write moderately complex code and pipelines with guidance from more experienced Engineers, and you can spot and fix simple issues in code. The technology we use varies between clients, so although we value specialists, we encourage our engineers to become technology polyglots and provide training and mentoring to support you with this. This means an appetite to learn is a must. Our Data Engineers work closely with Oakland clients, so experience working with business stakeholders and understanding commercial objectives is advantageous. The skillset: We always pick the right tool for the job so we look for Engineers with a mix (but not all!) of the below: Experience with one or more programming languages such as: Python, SQL, C#, JavaScript etc. Experience implementing data solutions in the cloud, e.g. Azure (preferred), AWS or GCP. Experience working with and manipulating structured & unstructured data. Experience working with modern data platforms e.g. Fabric, Snowflake, Databricks. Web application builds. Experience using Data Visualisation tools such as Power BI. A basic understanding of the broader data ecosystem, including data modelling, DevOps, platform design, and governance, and understand how these intersect with your work. Client/stakeholder management experience. Benefits that put you first At Oakland, we believe in taking care of our people - both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Electric Vehicle Scheme - Drive greener with tax efficient options to get behind the wheel of an electric car. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring - Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process - If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help. Just let us know.
Apr 17, 2026
Full time
About Us: At Oakland, we help businesses unlock the power of their data. Whether it's data strategy, governance, engineering, analytics, or AI, we work with our clients to turn data into real, impactful results. Our team is made up of friendly, hands on experts who love solving problems and making a difference. We don't just advise, we roll up our sleeves and get stuck in, working alongside our clients every step of the way. Founded in 1986 out of our Leeds HQ, we work with a diverse range of clients across all sorts of industries including Utilities, Telecommunications, Media, Financial Services, Public Sector, and many more! Our projects range from multi year data transformations to specific, shorter term assignments, so you'll have plenty of opportunities to diversify your skillset. We meet high standards for social and environmental impact, transparency, and accountability. We believe businesses should be a force for good, so we make sure our decisions don't just benefit the bottom line but also our people, communities, and the planet. And it's not just us saying we're a great place to work we were recently named a Top 5 Consultancy to work for in the UK through Best Companies! We're all about creating an environment where people can grow, do meaningful work, and enjoy the journey. In April 2025, Oakland was acquired by Softcat, a leading provider of IT infrastructure services to corporate and public sectors. By combining Oakland's deep expertise in data and AI consulting with Softcat's extensive portfolio and market presence, we can deliver unparalleled value and innovation to our clients. This partnership marks a significant milestone in our journey, and we're looking forward to achieving great things together. Hybrid working policy: We operate a hybrid working arrangement from our Head Office in Leeds, designed to balance your commitments and preferences with our client's needs. Whilst we support flexible working, we expect our team members to be in the office or with clients at least twice per week. This balance helps us stay connected, learn from each other, and build strong relationships - both within our team and with the businesses we support. The role: As a Junior Data Engineer at Oakland, you'll be at the heart of delivering impactful technical solutions for our clients. No two projects are the same, so you'll work across varied industries, technologies, and project sizes, constantly learning and sharpening your problem solving skills. Our work spans Data Platforms, AI, Analytics, Data Strategy, Management, and you'll help deliver solutions that drive real business value. We're tech agnostic and client first, choosing the right tools for the job - whether that's leveraging our bespoke platform or partnering with major data platform and engineering providers. You'll be part of a collaborative team of 15+ Data Engineers, with access to shared resources, support, and expertise to help you thrive and grow. What we are looking for: Ideally, you'll be a programmer at heart, and you are excited by the prospect of working across different problems, projects, and clients. At Junior level, which is a step up from entry level in our structure, we expect you to have a basic understanding of core concepts of Data Engineering (data structures, databases, data manipulation, ETL, data quality). Ideally, you can write moderately complex code and pipelines with guidance from more experienced Engineers, and you can spot and fix simple issues in code. The technology we use varies between clients, so although we value specialists, we encourage our engineers to become technology polyglots and provide training and mentoring to support you with this. This means an appetite to learn is a must. Our Data Engineers work closely with Oakland clients, so experience working with business stakeholders and understanding commercial objectives is advantageous. The skillset: We always pick the right tool for the job so we look for Engineers with a mix (but not all!) of the below: Experience with one or more programming languages such as: Python, SQL, C#, JavaScript etc. Experience implementing data solutions in the cloud, e.g. Azure (preferred), AWS or GCP. Experience working with and manipulating structured & unstructured data. Experience working with modern data platforms e.g. Fabric, Snowflake, Databricks. Web application builds. Experience using Data Visualisation tools such as Power BI. A basic understanding of the broader data ecosystem, including data modelling, DevOps, platform design, and governance, and understand how these intersect with your work. Client/stakeholder management experience. Benefits that put you first At Oakland, we believe in taking care of our people - both inside and outside of work. Here's what you can expect when you join us: Health & Wellbeing - Enjoy Private Healthcare from day one for you and your household, including dental cover, physiotherapy, mental health support, and access to a range of wellbeing services to keep you feeling your best. Discretionary Bonus - Your hard work won't go unnoticed. When we do well, you'll do well. Generous Pension - We invest in your future with a 10% employer contribution, plus flexible options so you can adjust to your investment preferences. Electric Vehicle Scheme - Drive greener with tax efficient options to get behind the wheel of an electric car. Giving Back - Support causes you care about with our Payroll Giving Scheme and Matched Charitable Giving program. Bike to Work Scheme - Save money, stay active, and enjoy tax savings on a new bike. Family Friendly Policies - We support all paths to parenthood with: Enhanced Maternity Pay - 16 weeks full pay, 10 weeks half pay. Enhanced Paternity Pay - 2 weeks full pay, 2 weeks half pay. Adoption, Surrogacy & Shared Parental Leave. Fertility Treatment Support - Because your family matters. Time to Recharge - 25 days annual leave + bank holidays (and your allowance grows the longer you're with us!). Learning & Development - We invest in you with: Personalised development plans tailored to your goals. Full support for certifications. Access to The Oakland Academy for a suite of learning materials. An annual Personal Learning Budget to upskill in ways that matter to you. Refer & Earn - Know someone great? If they join us, you'll get a referral bonus as a thank you. Diversity, Equity, Inclusion & Belonging at Oakland At Oakland, we believe that diverse perspectives drive better outcomes for our people, our clients, and our business. Our commitment to DEIB isn't just about policies; it's about creating a workplace where everyone feels heard, valued, and empowered to thrive. We are building a truly inclusive Oakland where you can be yourself, no matter your background, gender, age, race, ethnicity, disability, sexual orientation, or any other characteristic that makes you, you. Fair & Inclusive Hiring - Every interviewer completes recruitment and unconscious bias training, and our hiring process is skills based and structured to ensure fairness and consistency for all candidates. Support Throughout the Interview Process - If you require any reasonable accommodations to make your interview experience more accessible, our Talent team is here to help. Just let us know.
Senior Systems Engineer - Advanced SQL/Tier 2 Support LONDON, United Kingdom and 2 more (Hybrid) Job Description London, United Kingdom Full-time, Permanent 3 Days Onsite - Hybrid The Senior Systems Engineer is a Tier 2 support role responsible for the stability, performance, and continuous improvement of business critical applications supporting the Global Financial Solutions (GFS) business unit. This role acts as the technical escalation point from Tier 1, provides deep application and systems expertise, and partners closely with development, infrastructure, and business stakeholders to resolve incidents, prevent recurrence, and improve service quality. A critical aspect of this role is strong Microsoft SQL Server expertise, including the ability to analyze data issues, support reporting, troubleshoot performance problems, and safely execute data related activities in line with operational and regulatory controls. The ideal candidate combines strong technical troubleshooting skills with a service oriented mindset and a solid understanding of financial services operational requirements. Key Responsibilities: Provide Tier 2 support for GFS applications, including investigation, diagnosis, and resolution of complex incidents not resolved at Tier 1 Act as an escalation point for application-related issues, ensuring timely resolution in line with SLAs and business priorities Investigate incidents across application, database, and infrastructure layers Manage incidents through to resolution, ensuring accurate documentation and stakeholder communication Participate in major incident bridges, providing clear technical leadership and communication Provide advanced support for MS SQL Server, including: writing and analyzing SQL queries, investigating data integrity and data quality issues, supporting application reporting and extracts, and troubleshooting performance and blocking issues Analyze SQL logs, queries, indexes, and execution plans to diagnose issues Work closely with DBAs and development teams on database related incidents and improvements Monitor application health, performance, and availability using enterprise monitoring tools. Identify trends and proactively address potential issues before they impact the business Partner with infrastructure and platform teams to ensure systems are resilient, scalable, and secure Support application releases, patches, and configuration changes, including validation and post deployment monitoring Review and assess changes for risk and operational readiness Collaborate closely with GFS business users to understand application usage, pain points, and operational needs Provide clear, concise communication to both technical and non technical stakeholders Create and maintain technical documentation, runbooks, and support procedures Contribute to knowledge articles to improve Tier 1 resolution rates and reduce incident volumes Identify opportunities to improve application reliability, supportability, and operational efficiency Support automation efforts for monitoring, alerting, and routine operational tasks Promote best practices in application support, security, and compliance Required Skills & Experience: Strong experience supporting enterprise applications in a production environment Advanced Microsoft SQL Server Skills, including: Complex SQL querying and data analysis Understanding of indexing, query optimization, and performance tuning Experience supporting reporting and data extracts Solid understanding of: Application architecture and integrations Operating systems (Windows) APIs, batch processing, and job scheduling Experience with monitoring, logging, and alerting tools Ability to troubleshoot across application, infrastructure, and integration layers Typically 5+ years in application support, or a similar role Proven experience in a Tier 2 or Tier 3 support function Experience supporting systems in a financial services or regulated environment is strongly preferred Strong analytical and problem solving skills Calm, methodical approach when working under pressure Excellent written and verbal communication skills Ability to manage multiple priorities and incidents concurrently Strong sense of ownership and accountability Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience ITIL Foundation or higher Relevant technical certifications (cloud, database, OS, or application platforms) are a plus About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business. Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit . We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. Why Work with CSC? At CSC , we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. CSC is a great place to work with smart and dedicated people. We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process. Job Info Job Identification 15344 Job Category Application Development and Support Posting Date 04/03/2026, 10:45 AM Job Schedule Full time Locations 5 Churchill Place, LONDON, LONDON, E14 5HU, GB (Hybrid)
Apr 17, 2026
Full time
Senior Systems Engineer - Advanced SQL/Tier 2 Support LONDON, United Kingdom and 2 more (Hybrid) Job Description London, United Kingdom Full-time, Permanent 3 Days Onsite - Hybrid The Senior Systems Engineer is a Tier 2 support role responsible for the stability, performance, and continuous improvement of business critical applications supporting the Global Financial Solutions (GFS) business unit. This role acts as the technical escalation point from Tier 1, provides deep application and systems expertise, and partners closely with development, infrastructure, and business stakeholders to resolve incidents, prevent recurrence, and improve service quality. A critical aspect of this role is strong Microsoft SQL Server expertise, including the ability to analyze data issues, support reporting, troubleshoot performance problems, and safely execute data related activities in line with operational and regulatory controls. The ideal candidate combines strong technical troubleshooting skills with a service oriented mindset and a solid understanding of financial services operational requirements. Key Responsibilities: Provide Tier 2 support for GFS applications, including investigation, diagnosis, and resolution of complex incidents not resolved at Tier 1 Act as an escalation point for application-related issues, ensuring timely resolution in line with SLAs and business priorities Investigate incidents across application, database, and infrastructure layers Manage incidents through to resolution, ensuring accurate documentation and stakeholder communication Participate in major incident bridges, providing clear technical leadership and communication Provide advanced support for MS SQL Server, including: writing and analyzing SQL queries, investigating data integrity and data quality issues, supporting application reporting and extracts, and troubleshooting performance and blocking issues Analyze SQL logs, queries, indexes, and execution plans to diagnose issues Work closely with DBAs and development teams on database related incidents and improvements Monitor application health, performance, and availability using enterprise monitoring tools. Identify trends and proactively address potential issues before they impact the business Partner with infrastructure and platform teams to ensure systems are resilient, scalable, and secure Support application releases, patches, and configuration changes, including validation and post deployment monitoring Review and assess changes for risk and operational readiness Collaborate closely with GFS business users to understand application usage, pain points, and operational needs Provide clear, concise communication to both technical and non technical stakeholders Create and maintain technical documentation, runbooks, and support procedures Contribute to knowledge articles to improve Tier 1 resolution rates and reduce incident volumes Identify opportunities to improve application reliability, supportability, and operational efficiency Support automation efforts for monitoring, alerting, and routine operational tasks Promote best practices in application support, security, and compliance Required Skills & Experience: Strong experience supporting enterprise applications in a production environment Advanced Microsoft SQL Server Skills, including: Complex SQL querying and data analysis Understanding of indexing, query optimization, and performance tuning Experience supporting reporting and data extracts Solid understanding of: Application architecture and integrations Operating systems (Windows) APIs, batch processing, and job scheduling Experience with monitoring, logging, and alerting tools Ability to troubleshoot across application, infrastructure, and integration layers Typically 5+ years in application support, or a similar role Proven experience in a Tier 2 or Tier 3 support function Experience supporting systems in a financial services or regulated environment is strongly preferred Strong analytical and problem solving skills Calm, methodical approach when working under pressure Excellent written and verbal communication skills Ability to manage multiple priorities and incidents concurrently Strong sense of ownership and accountability Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience ITIL Foundation or higher Relevant technical certifications (cloud, database, OS, or application platforms) are a plus About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business. Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit . We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. Why Work with CSC? At CSC , we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. CSC is a great place to work with smart and dedicated people. We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process. Job Info Job Identification 15344 Job Category Application Development and Support Posting Date 04/03/2026, 10:45 AM Job Schedule Full time Locations 5 Churchill Place, LONDON, LONDON, E14 5HU, GB (Hybrid)
About Wintermute Wintermute is a technology unicorn and one of the leading global players in the digital asset markets. Wintermute is the largest crypto-native algorithmic trading company providing liquidity across all major exchanges and trading platforms. Our OTC desk offers a wide range of spot and derivatives products and supports over 2,000 counterparties across crypto natives and traditional financial institutions. We actively participate in the development of the blockchain ecosystem by being one of the largest players in DeFi as well as our investments arm, partnerships and incubations. Wintermute was founded in 2017 by trading industry leaders and has successfully navigated multiple crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. Read more here. About the Role We are looking for an experienced Product Manager to lead the development of our NODE platform, enabling seamless crypto trading experiences for institutional clients. This is a hands on, cross functional role that will have direct impact. You will work closely with engineers, designers, core developers, and stakeholders across the business to define, build, and ship a secure, scalable, and high performance trading platform. Key Responsibilities: Own the product lifecycle of our Single Dealer Platform. Translate business needs into detailed product requirements and technical specifications. Manage the engineering team's roadmap, sprints, and deliverables using Agile methodologies. Collaborate with developers, infrastructure, and security teams to ensure technical feasibility and alignment with best practices. Ensure integration with market data feeds and execution systems using FIX protocol. Contribute to architectural discussions and design reviews. Uphold cybersecurity standards in coordination with security consultants. Leverage AWS infrastructure for deploying, monitoring, and scaling platform components. Use Python scripts for automation, prototyping, and light data analysis when needed. Track KPIs and gather user feedback to iterate and improve product functionality and performance. Maintain a focus on system latency, ensuring low latency execution pathways and minimizing delays across the platform. Required Qualifications: 5+ years of experience in a technical Product Manager role, ideally in fintech, crypto, or capital markets. Strong technical background - able to engage deeply with engineers on system design and infrastructure. Familiarity with cybersecurity principles, identity/access management, and secure APIs. Experience with AWS services (e.g., EC2, RDS, S3, Lambda, IAM, CloudWatch). Proficiency in Python scripting for basic automation or data parsing tasks. Awareness of latency critical systems and the ability to make trade offs between speed, scalability, and reliability. Experience managing full stack product development with a focus on scalability and performance. Excellent communication and documentation skills, especially when bridging technical and business perspectives. Nice to have: Solid understanding and hands on experience with the FIX protocol and electronic trading systems. Prior experience in building trading platforms or single dealer platforms. Working knowledge of public and private networking concepts, including firewalls, VPNs, VPCs, subnets, and routing in cloud and hybrid environments. Knowledge of crypto markets, blockchain infrastructure, and DeFi protocols. Certifications in AWS or cybersecurity are a plus. Here is why you should join our dynamic team: Opportunity to work at one of the world's leading algorithmic trading firms Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments. A vibrant working culture with team meals, festive celebrations, gaming events and company wide team building events. A Wintermute inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games. Great company culture: informal, non hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial. A performance based compensation with a significant earning potential alongside standard perks like pension and private health insurance.
Apr 17, 2026
Full time
About Wintermute Wintermute is a technology unicorn and one of the leading global players in the digital asset markets. Wintermute is the largest crypto-native algorithmic trading company providing liquidity across all major exchanges and trading platforms. Our OTC desk offers a wide range of spot and derivatives products and supports over 2,000 counterparties across crypto natives and traditional financial institutions. We actively participate in the development of the blockchain ecosystem by being one of the largest players in DeFi as well as our investments arm, partnerships and incubations. Wintermute was founded in 2017 by trading industry leaders and has successfully navigated multiple crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. Read more here. About the Role We are looking for an experienced Product Manager to lead the development of our NODE platform, enabling seamless crypto trading experiences for institutional clients. This is a hands on, cross functional role that will have direct impact. You will work closely with engineers, designers, core developers, and stakeholders across the business to define, build, and ship a secure, scalable, and high performance trading platform. Key Responsibilities: Own the product lifecycle of our Single Dealer Platform. Translate business needs into detailed product requirements and technical specifications. Manage the engineering team's roadmap, sprints, and deliverables using Agile methodologies. Collaborate with developers, infrastructure, and security teams to ensure technical feasibility and alignment with best practices. Ensure integration with market data feeds and execution systems using FIX protocol. Contribute to architectural discussions and design reviews. Uphold cybersecurity standards in coordination with security consultants. Leverage AWS infrastructure for deploying, monitoring, and scaling platform components. Use Python scripts for automation, prototyping, and light data analysis when needed. Track KPIs and gather user feedback to iterate and improve product functionality and performance. Maintain a focus on system latency, ensuring low latency execution pathways and minimizing delays across the platform. Required Qualifications: 5+ years of experience in a technical Product Manager role, ideally in fintech, crypto, or capital markets. Strong technical background - able to engage deeply with engineers on system design and infrastructure. Familiarity with cybersecurity principles, identity/access management, and secure APIs. Experience with AWS services (e.g., EC2, RDS, S3, Lambda, IAM, CloudWatch). Proficiency in Python scripting for basic automation or data parsing tasks. Awareness of latency critical systems and the ability to make trade offs between speed, scalability, and reliability. Experience managing full stack product development with a focus on scalability and performance. Excellent communication and documentation skills, especially when bridging technical and business perspectives. Nice to have: Solid understanding and hands on experience with the FIX protocol and electronic trading systems. Prior experience in building trading platforms or single dealer platforms. Working knowledge of public and private networking concepts, including firewalls, VPNs, VPCs, subnets, and routing in cloud and hybrid environments. Knowledge of crypto markets, blockchain infrastructure, and DeFi protocols. Certifications in AWS or cybersecurity are a plus. Here is why you should join our dynamic team: Opportunity to work at one of the world's leading algorithmic trading firms Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments. A vibrant working culture with team meals, festive celebrations, gaming events and company wide team building events. A Wintermute inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games. Great company culture: informal, non hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial. A performance based compensation with a significant earning potential alongside standard perks like pension and private health insurance.
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
Apr 17, 2026
Full time
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
The Role: We are looking for a Cloud Security Engineer with experience on AWS, to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that is designing and building resilient and secure Cloud environments that proactively prevent security threats. You will typically have, although not essential, industry accreditations like AWS Certified Security - Specialty The main responsibilities of the position include: Design and build resilient Cloud infrastructures that are protected against security threats Develop and assess Cloud security solutions to secure systems, databases and networks Conduct assessment and make recommendations to ensure that appropriate controls are in place Gain insight into security incidents and threats by monitoring/analyzing logs and performing vulnerability assessments Participate in efforts that shape the company's security policies, procedures and standards for use in Cloud environments Create technical and managerial level security reports for Cloud-based applications and infrastructure Implement and tests network and security Disaster Recovery procedures to ensure business continuity Monitor use of sensitive data and regulates access to safeguard information Ensure the confidentiality and integrity of data during transmission, storage and processing Review violations of security procedures and discusses procedures with violators to ensure they are not repeated Provide support to end users regarding network and security related issues Main requirements: BSc/MSc in Information Security or any other related field Minimum 1 year working experience in Information Security, with proven focus in Cloud Security Deep technical knowledge of Amazon Web Services (AWS). Expertise in Microsoft Azure and Oracle Cloud will be considered an advantage Hands-on experience on AWS services such as IAM, Organizations, SSO, VPC, Transit Gateway, S3, EC2, RDS, ELB, CloudTrail, Config, Inspector, GuardDuty, WAF, etc Clear understanding of current threats to Cloud infrastructure and advanced knowledge of securing such environments Experience in DevSecOps methodologies is considered a plus Experience building and deploying applications to the cloud (AWS, Azure, etc.) using Infrastructure as Code tools such as Terraform is considered a plus Expertise in container security is considered a plus Ability to work autonomously with minimum supervision and to integrate well within a team Excellent problem solving and analytical skills Ability to quickly learn new technologies in depth Benefit from: Attractive remuneration Food allowance Intellectually stimulating work environment Continuous personal development and international training opportunities
Apr 17, 2026
Full time
The Role: We are looking for a Cloud Security Engineer with experience on AWS, to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that is designing and building resilient and secure Cloud environments that proactively prevent security threats. You will typically have, although not essential, industry accreditations like AWS Certified Security - Specialty The main responsibilities of the position include: Design and build resilient Cloud infrastructures that are protected against security threats Develop and assess Cloud security solutions to secure systems, databases and networks Conduct assessment and make recommendations to ensure that appropriate controls are in place Gain insight into security incidents and threats by monitoring/analyzing logs and performing vulnerability assessments Participate in efforts that shape the company's security policies, procedures and standards for use in Cloud environments Create technical and managerial level security reports for Cloud-based applications and infrastructure Implement and tests network and security Disaster Recovery procedures to ensure business continuity Monitor use of sensitive data and regulates access to safeguard information Ensure the confidentiality and integrity of data during transmission, storage and processing Review violations of security procedures and discusses procedures with violators to ensure they are not repeated Provide support to end users regarding network and security related issues Main requirements: BSc/MSc in Information Security or any other related field Minimum 1 year working experience in Information Security, with proven focus in Cloud Security Deep technical knowledge of Amazon Web Services (AWS). Expertise in Microsoft Azure and Oracle Cloud will be considered an advantage Hands-on experience on AWS services such as IAM, Organizations, SSO, VPC, Transit Gateway, S3, EC2, RDS, ELB, CloudTrail, Config, Inspector, GuardDuty, WAF, etc Clear understanding of current threats to Cloud infrastructure and advanced knowledge of securing such environments Experience in DevSecOps methodologies is considered a plus Experience building and deploying applications to the cloud (AWS, Azure, etc.) using Infrastructure as Code tools such as Terraform is considered a plus Expertise in container security is considered a plus Ability to work autonomously with minimum supervision and to integrate well within a team Excellent problem solving and analytical skills Ability to quickly learn new technologies in depth Benefit from: Attractive remuneration Food allowance Intellectually stimulating work environment Continuous personal development and international training opportunities
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Backend teams at Trainline The Backend teams at Trainline build the core of Trainline's world class product. We create the journey search functionality that millions of our customers use on a daily basis, the eCommerce platform that provides a secure and seamless experience and we connect Trainline to over 270 travel operating companies, across 45 countries in Europe and the rest of the world. Each team has a targeted domain focus, ranging between journey search, fares calculation, bookings, fulfilment, payments, refunds, carriers' integrations, real-time timetable information, journey disruptions and much more. As a junior level .NET Engineer at Trainline you will Deliver new functionality or features, using the most appropriate tools & techniques Ensure quality is at the heart of everything you and your team do Continuously improve the code base Keep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove them Make significant contribution to technical decisions Take full ownership of the development lifecycle from code to production, including deployment and monitoring We'd love to hear from you if you Are early in your career; whether just starting or already possessing a couple of years of experience - we're excited to support your growth! Have foundational knowledge of .NET Thrive in a diverse, open, and collaborative environment Are proactive, focused, supportive, honest, and a team player Have a passion to learn new skills and technologies Have an appreciation of version control systems Understand Agile/Scrum methodology Bonus points if you ️ Have experience with some of the core programming languages we use such as C# .NET, React, Typescript, Kotlin (Android), Swift (iOS), Ruby. Check out our full tech stack here. Have working knowledge of Git Have experience with Unit Testing Have understanding or experience working with AWS or similar cloud technologies Our Tech Stack Languages & Frameworks: C# (.NET 6-8) Databases: DynamoDB, PostgreSQL Cloud & Infrastructure: AWS Cloud, Docker, Terraform CI/CD & DevOps: GitHub Actions Monitoring & Logging: New Relic, ELK Stack More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Apr 17, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Backend teams at Trainline The Backend teams at Trainline build the core of Trainline's world class product. We create the journey search functionality that millions of our customers use on a daily basis, the eCommerce platform that provides a secure and seamless experience and we connect Trainline to over 270 travel operating companies, across 45 countries in Europe and the rest of the world. Each team has a targeted domain focus, ranging between journey search, fares calculation, bookings, fulfilment, payments, refunds, carriers' integrations, real-time timetable information, journey disruptions and much more. As a junior level .NET Engineer at Trainline you will Deliver new functionality or features, using the most appropriate tools & techniques Ensure quality is at the heart of everything you and your team do Continuously improve the code base Keep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove them Make significant contribution to technical decisions Take full ownership of the development lifecycle from code to production, including deployment and monitoring We'd love to hear from you if you Are early in your career; whether just starting or already possessing a couple of years of experience - we're excited to support your growth! Have foundational knowledge of .NET Thrive in a diverse, open, and collaborative environment Are proactive, focused, supportive, honest, and a team player Have a passion to learn new skills and technologies Have an appreciation of version control systems Understand Agile/Scrum methodology Bonus points if you ️ Have experience with some of the core programming languages we use such as C# .NET, React, Typescript, Kotlin (Android), Swift (iOS), Ruby. Check out our full tech stack here. Have working knowledge of Git Have experience with Unit Testing Have understanding or experience working with AWS or similar cloud technologies Our Tech Stack Languages & Frameworks: C# (.NET 6-8) Databases: DynamoDB, PostgreSQL Cloud & Infrastructure: AWS Cloud, Docker, Terraform CI/CD & DevOps: GitHub Actions Monitoring & Logging: New Relic, ELK Stack More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
