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For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Tittle: Front Office Python Developer (FX/Rates Trading) Contract: 12 Months Location: London (3 days a week onsite) Rate: Highly competitive daily rate Status: inside IR35 About the Role We are seeking an experienced Front Office Python Developer to join a global investment bank, working directly with a high-performing FX & Rates trading desk. This is a business-facing role where you will collaborate closely with traders to design and build pricing, risk, and trading systems within a cross-asset environment. Required Skills - Strong Python development experience (production-level coding) - Proven front office / trading desk experience - Experience in at least one asset class: - FX (Foreign Exchange) or Rates / Interest Rate products or Equities or Commodities - Experience building trading, pricing, or risk systems - Strong communication and stakeholder management skills Key Responsibilities - Develop and enhance pricing & risk systems in Python - Work directly with front office traders to deliver solutions - Build scalable and structured components within internal platforms - Integrate systems across trading, risk, and finance - Collaborate with global teams across regions Nice to Have - Experience with Quartz platform - Exposure to cross-asset or hybrid trading desks - Understanding of market risk or financial systems Why Apply? - Work directly with traders in a fast-paced environment - Exposure to complex financial products and systems - High-impact role within a global trading business If you're a strong Python developer with front office experience, this is a high-value opportunity to work at the heart of a trading desk. How to Apply: Please submit your CV along with a brief cover letter outlining your relevant experience and passion for this role. L Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.

Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.

HR Systems & Support Analyst - Dynamics 365 Manchester / Hybrid - one day on site every 2 weeks 18 months+ A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client's D365 HR platform. You'll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements. Key responsibilities: Support Dynamics 365 HR implementation, configuration and testing Translate HR requirements into system configuration and documentation Support HR data migration and security role management Provide post go-live system support and continuous improvement Experience required: Experience implementing or supporting D365 F&O HR Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation. Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases. Security Design: Experience defining and maintaining custom security roles and permissions within D365. Strong HR systems and data knowledge Confident working with stakeholders and external suppliers Desirable: Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.

For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Cyber Security Operations Manager Liverpool (Hybrid) 75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business Leading and developing a team of cyber engineers and analysts Driving automation initiatives to improve response times and operational efficiency Supporting governance, compliance, and audit requirements Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For Proven experience leading a Security Operations or SOC function Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling Experience managing incident response and threat management in complex environments Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls Experience working in cloud environments (Azure, AWS, or GCP) Strong leadership and stakeholder management skills Ability to balance hands-on technical understanding with strategic oversight Why Join? Opportunity to lead and shape the security operations function High visibility role across technology and leadership teams Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094

For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title: Receptionist / Team Assistant Location: London (Office-based, 5 days per week) Salary: £35,000 - £38,000 About the Company The company is a specialty insurer and reinsurer focused on underwriting risks across Africa and the Middle East, spanning all lines of business. With offices across multiple international locations, the organisation combines deep regional expertise with a highly experienced team to deliver innovative and effective risk solutions. Role Purpose The Receptionist / Team Assistant is the first point of contact for the London office, delivering a professional and welcoming experience to all visitors while ensuring the smooth running of front desk operations. This role suits someone who genuinely enjoys a front-of-house position, takes pride in creating a positive first impression, and is proactive in ensuring the office operates efficiently. The role also provides administrative support to the Executive and Senior Management teams when required. The London office is a busy and fast-paced environment, with approximately 100 employees, high visitor traffic, and frequent meetings. The successful candidate will work closely with the wider administrative team, including the EA to the CEO. Working Hours 9:00am - 5:00pm Flexibility required for occasional earlier starts to support early meetings Key Responsibilities Front Desk Operations Greet and welcome visitors in a warm, professional, and engaging manner Act as a true ambassador for the business as the first point of contact Maintain a clean, organised, and presentable reception area at all times Manage visitor sign-in processes and liaise with building management Notify staff promptly of visitor arrivals Coordinate meeting room bookings and ensure rooms are fully prepared, including refreshments and stationery Administrative Support Provide administrative support to Executive and Senior Management as required Process expense claims accurately and in a timely manner Assist with travel arrangements, including transport, accommodation, and visas Manage incoming and outgoing mail, deliveries, and courier services Monitor and maintain office supplies, including stationery and printer resources Liaise with IT and suppliers regarding office equipment and maintenance Office & Facilities Support Take ownership of day-to-day office operations to ensure a smooth-running environment Manage relationships with vendors and service providers Proactively handle facilities-related tasks, including: Replenishing kitchen supplies (e.g. coffee, refreshments) Loading and unloading the dishwasher Maintaining clean and tidy communal areas Support internal meetings and events General Work collaboratively with the administrative support team Carry out any other duties as reasonably required Skills & Experience Essential Minimum of 3 years' experience in a reception or front-of-house role, ideally within insurance services or professional services environment Stable career history demonstrating commitment and reliability Excellent verbal and written communication skills Highly professional appearance and approach Ability to work effectively in a fast-paced, high-traffic environment Proficiency in Microsoft Office (Word, Excel, Outlook) Desirable Experience within the insurance or financial services sector French language skills Candidate Profile Passionate about front-of-house responsibilities and delivering exceptional service Enjoys meeting and interacting with people daily Proactive, hands-on, and takes pride in maintaining a well-run office Comfortable balancing reception duties with administrative responsibilities Not currently seeking a dedicated PA role but interested in developing broader administrative skills over time Benefits Competitive salary (£35,000 - £38,000) Generous annual bonus scheme 10% employer pension contribution Private healthcare coverage Additional benefits and perks as part of a comprehensive package

Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills

Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills

For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

For this role we offer the hybrid working approach with 2 days a week onsite in Livingston campus. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a member of the P2P Team, you'll play a key role in the delivery of both the operational and strategic objectives of the department. What you'll do: Lead and manage day-to-day P2P operations, providing clear operational guidance to deliver world-class performance while ensuring service continuity across onshore, offshore (Accenture), and Comcast teams. Govern and oversee offshore service delivery, ensuring accurate, timely outputs, effective communication, and full accountability for escalations, VIM approvals, and aged or blocked items on the Creditors Ledger. Act as a P2P subject matter expert, supporting vendor onboarding, resolving complex business issues, reducing VIM backlogs across all markets, and ensuring strong control, compliance, and audit readiness. Support strategic and integration initiatives, including Sky's integration into Comcast and Project Fusion, providing operational insight, risk assessment, and business input to ensure successful delivery. Drive continuous improvement and standardisation, challenging existing processes, analysing performance data, and partnering with stakeholders to improve efficiency, controls, and ways of working. Build strong stakeholder relationships and develop capability, fostering cross-skilling and knowledge sharing across Finance, maintaining P2P policies, supporting audits, and contributing to ad-hoc business initiatives while owning personal development. What you'll bring: Strong financial and Accounts Payable expertise, with a solid understanding of end-to-end P2P processes, balance sheet ownership, and reconciliations. Sound knowledge of P2P control frameworks, including CSAP, journal entries, balance sheet reconciliations, and compliance with relevant financial policies. Highly analytical with exceptional attention to detail, leveraging tools such as Excel, Power BI, and M365 Copilot to review and interpret financial and management information. Proven problem-solving capability, able to troubleshoot issues, perform root-cause analysis, and provide clear, actionable recommendations. Strong stakeholder and communication skills, with experience running small projects and confidence engaging across Finance and the wider business; people-management exposure desirable. Systems and qualification background, with experience using SAP and/or Oracle and a CIMA or ACCA qualification (or working towards) preferred. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.

Manchester Arndale Specsavers. A household name and a Highstreet staple. And you could be part of the team. As a Clinic Coordinator at Specsavers, you'll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. The Clinic co-ordinator is the backbone of the shop floor, allowing the flow of customers to run smoothly and supporting the clinical team by providing excellent customer communication outside of the test room As you will be the first point of contact for each and every person that enters the store, your role is absolutely pivotal in how we are perceived by our customers Our store Based in Manchester Arndale, our store has great progression opportunities! The role in a nutshell Ensures that the clinic provides a warm welcome for every customer Drives the walk in clinic and OCT take up Develop and train colleagues Assist the reception department duties whilst maintaining the best customer service Ensures the store achieves the KPI's and targets set What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary: up to £29,000 depending on experience plus an instore bonus 40 hours per week, to include weekend working We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in a similar role Experience in optics or Audiology business Checked all the boxes? Now's the perfect time to apply!

Do you enjoy analysing problems, working with stakeholders and helping improve digital services? Are you working in a role such as testing, data, project support or operational improvement and considering your next step, or are you already a Business Analyst looking to develop further? Inspire People are partnering with the Driver and Vehicle Standards Agency (DVSA) to attract Business Analysts an click apply for full job details

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student's academic future with their finances! Want to know more, here are the details: - Job Overview - Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks - appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: Disclosure barring Service - England Access NI Acceptable Documents - Northern Ireland Disclosure Scotland Acceptable Documents - Scotland Probity: DBS and Credit Check (We are only looking at outstanding CCJs and Bankruptcy, however we are able to work with applicants who are currently on a re payment plan, and making regular payments.) Cost covered by employer. Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there's a question! A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive. What do we need from you? People skills and confidence in your PC skills! Minimum Skills • Process Excellence • Collaboration • Communication • Emotional Intelligence • Open-Mindedness • Critical Thinking • Solution Orientation Entrepreneurship A good attitude and the ability to interact with lots of different people. The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers. The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets. The ability to actively listen to a Customer's query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers. Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift Secure safe internet connection with a private working area solely for your use free from any distractions, you need to have a stable internet connect which is connected direct to the router via ethernet cable. What will we give you? Well there's plenty, where do we start? Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call "Nesting". Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Winter and summer parties, usually held in fabulous venues. Free food & drinks! Dependant on location Anything else that we have to offer? Always, and just to name a few Employee Assistance Programme and Help at hand 24/7 access to a confidential counselling and information line, 365 days per year via the app Access to remote GP's with an unlimited number of video consultations, each up to 20-minute sessions Access to online mental health support with registered therapists (subject to referral via the telephone helpline) Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns. Eye Care Vouchers Target driven incentives and Prizes Employee Engagement activities Perks at work WOW points including but not limited to: Supermarket vouchers up to 5% off - including Tesco, M&S, Asda, Morrisons, Sainsburys Hello Fresh - 65% off Cinema Perks - up to 44% off Samsung - 20% off HP - up to 40% off Virgin Media discounts available EE discounts available Look Fantastic - 22% off Fitbit - up to 20% Garmin - up to 40 % Expedia - up to 30% - up to 60% TUI discounts available Fragrance Shop - 16% off Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

We are currently seeking an experienced Senior Business Support Assistant / PA to provide high-quality administrative and secretarial support within a busy senior management environment. This role is ideal for a proactive and highly organised individual who is confident supporting Directors and Heads of Service, managing competing priorities, and working with a wide range of internal and external stakeholders. Key Responsibilities Managing complex diaries and inboxes for senior leaders Organising, coordinating, and supporting meetings , including preparing agendas and papers, taking accurate minutes, and producing follow-up documentation Acting as a first point of contact for external partners, agencies, and members of the public Delivering a comprehensive range of administrative and secretarial support services Maintaining and updating complex databases , ensuring data accuracy to support reporting, audit, and analysis Handling telephone calls, emails, and visitors in a professional and confident manner Compiling reports, producing statistical analysis , and supporting Freedom of Information requests About You Previous experience working in a PA, secretariat, or senior business support role Strong organisational skills with excellent attention to detail Confident communicating with senior stakeholders Able to manage multiple tasks and deadlines in a fast-paced environment Professional, discreet, and flexible in your approach Working Arrangements Full time: 37 hours per week, Monday to Friday Hybrid working: combination of office-based and home working This is a great opportunity for an experienced business support professional looking to contribute at a senior level within a dynamic and professional environment.