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Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Cardiff, South Glamorgan
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Sheffield, Yorkshire
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 02, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Sales Area Managers
Ark Farm Innovations Ltd Wales, Yorkshire
Sales Area Managers - Yorkshire & North East and South Wales & Midlands Location: Home-based with travel across Yorkshire & North East and South Wales & Midlands Company: Ark Farm Innovations Job Type: Full-time, Permanent Salary: £40,000 - £55,000 + Commission + Company Vehicle About Ark Farm Innovations At Ark Farm Innovations, we're passionate about helping dairy farmers achieve healthier, more productive herds. As a leading provider of scientifically backed dairy hygiene solutions, we formulate, manufacture, and deliver high-quality products directly to farms across the UK. Our mission is simple yet vital: to reduce mastitis and lameness while improving the welfare and efficiency of dairy operations. The Opportunity We're seeking driven and proactive Sales Area Managers to lead sales growth across Yorkshire & North East and South Wales & Midlands. This is a field-based position offering the autonomy to manage your own region while contributing to the continued success of a respected and fast-growing business. Reporting directly to the UK Sales Manager, you'll play a key role in expanding our customer base, strengthening relationships, and promoting Ark Farm's market-leading products and services. Key Responsibilities Develop and implement a regional sales strategy to achieve growth targets. Build and nurture strong relationships with dairy farmers and key industry stakeholders. Identify and convert new business opportunities through proactive prospecting and lead generation. Manage and track performance using our CRM platform (Prospect). Provide expert product advice and deliver exceptional customer support. Represent Ark Farm Innovations at agricultural trade shows, industry events, and customer meetings. What We're Looking For Proven success in sales or sales management, ideally within agriculture, animal health, or related sectors. Excellent communication, negotiation, and relationship-building skills. Knowledge of the dairy farming industry; experience in dairy hygiene is highly advantageous. Strong commercial awareness and the ability to create and execute effective sales strategies. Comfortable working both independently and as part of a small, collaborative team. Proficient in CRM use (experience with Prospect preferred). A degree in business, marketing, agriculture, or equivalent hands-on experience in sales or dairy operations. An established network of customers or clients would be highly desirable. What We Offer £40,000 - £55,000 base salary (dependent on experience) Attractive commission structure rewarding performance Company vehicle and travel expenses covered Supportive, expert team environment Opportunity to make a meaningful impact on the future of dairy farming Monday to Friday schedule with flexibility to manage your own territory Join Us If you're passionate about agriculture, motivated by results, and ready to make a real difference in the dairy sector, we'd love to hear from you. Apply now to take the next step in your agricultural sales career with Ark Farm Innovations Ltd. You can also apply for this role by clicking the Apply Button.
May 02, 2026
Full time
Sales Area Managers - Yorkshire & North East and South Wales & Midlands Location: Home-based with travel across Yorkshire & North East and South Wales & Midlands Company: Ark Farm Innovations Job Type: Full-time, Permanent Salary: £40,000 - £55,000 + Commission + Company Vehicle About Ark Farm Innovations At Ark Farm Innovations, we're passionate about helping dairy farmers achieve healthier, more productive herds. As a leading provider of scientifically backed dairy hygiene solutions, we formulate, manufacture, and deliver high-quality products directly to farms across the UK. Our mission is simple yet vital: to reduce mastitis and lameness while improving the welfare and efficiency of dairy operations. The Opportunity We're seeking driven and proactive Sales Area Managers to lead sales growth across Yorkshire & North East and South Wales & Midlands. This is a field-based position offering the autonomy to manage your own region while contributing to the continued success of a respected and fast-growing business. Reporting directly to the UK Sales Manager, you'll play a key role in expanding our customer base, strengthening relationships, and promoting Ark Farm's market-leading products and services. Key Responsibilities Develop and implement a regional sales strategy to achieve growth targets. Build and nurture strong relationships with dairy farmers and key industry stakeholders. Identify and convert new business opportunities through proactive prospecting and lead generation. Manage and track performance using our CRM platform (Prospect). Provide expert product advice and deliver exceptional customer support. Represent Ark Farm Innovations at agricultural trade shows, industry events, and customer meetings. What We're Looking For Proven success in sales or sales management, ideally within agriculture, animal health, or related sectors. Excellent communication, negotiation, and relationship-building skills. Knowledge of the dairy farming industry; experience in dairy hygiene is highly advantageous. Strong commercial awareness and the ability to create and execute effective sales strategies. Comfortable working both independently and as part of a small, collaborative team. Proficient in CRM use (experience with Prospect preferred). A degree in business, marketing, agriculture, or equivalent hands-on experience in sales or dairy operations. An established network of customers or clients would be highly desirable. What We Offer £40,000 - £55,000 base salary (dependent on experience) Attractive commission structure rewarding performance Company vehicle and travel expenses covered Supportive, expert team environment Opportunity to make a meaningful impact on the future of dairy farming Monday to Friday schedule with flexibility to manage your own territory Join Us If you're passionate about agriculture, motivated by results, and ready to make a real difference in the dairy sector, we'd love to hear from you. Apply now to take the next step in your agricultural sales career with Ark Farm Innovations Ltd. You can also apply for this role by clicking the Apply Button.
Eurocell PLC
Trade Counter Assistant / Driver
Eurocell PLC
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
May 02, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
TeacherActive
Classroom Assistant
TeacherActive St. Mellons, Cardiff
General Classroom Assistant Cardiff Start Date: Autumn Term Salary: £92.63 per day Do you have experience supporting pupils within a classroom environment? Are you looking for a flexible role in a welcoming school setting? Do you have a positive and proactive approach to supporting children s learning? TeacherActive is proud to be working with a welcoming and flexible school in Cardiff that creates a supportive and inclusive environment for both pupils and staff. The school promotes a positive ethos, encouraging engagement, development and confidence across all learners. The school is looking to take on a reliable General Classroom Assistant on a temporary basis starting in the Autumn Term. The successful General Classroom Assistant will be supporting across the classroom, working with pupils of varying abilities, assisting the class teacher, and helping to maintain a positive and structured learning environment. The successful General Classroom Assistant will have: • Previous experience working within a school or educational setting • Experience supporting children across a range of abilities • Strong communication and teamwork skills • A proactive and adaptable approach • Good classroom awareness and behaviour support skills • A positive can-do attitude In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy onboarding process • Guaranteed Payment Scheme Terms and Conditions apply • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL: (url removed) CONTACT NUMBER: (phone number removed) About TeacherActive TeacherActive is one of the UK s leading education recruitment agencies, with over 20 years of experience supporting schools and placing teachers and support staff into rewarding roles. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job seeking services. Safeguarding and DBS Compliance Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.
May 02, 2026
Seasonal
General Classroom Assistant Cardiff Start Date: Autumn Term Salary: £92.63 per day Do you have experience supporting pupils within a classroom environment? Are you looking for a flexible role in a welcoming school setting? Do you have a positive and proactive approach to supporting children s learning? TeacherActive is proud to be working with a welcoming and flexible school in Cardiff that creates a supportive and inclusive environment for both pupils and staff. The school promotes a positive ethos, encouraging engagement, development and confidence across all learners. The school is looking to take on a reliable General Classroom Assistant on a temporary basis starting in the Autumn Term. The successful General Classroom Assistant will be supporting across the classroom, working with pupils of varying abilities, assisting the class teacher, and helping to maintain a positive and structured learning environment. The successful General Classroom Assistant will have: • Previous experience working within a school or educational setting • Experience supporting children across a range of abilities • Strong communication and teamwork skills • A proactive and adaptable approach • Good classroom awareness and behaviour support skills • A positive can-do attitude In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy onboarding process • Guaranteed Payment Scheme Terms and Conditions apply • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL: (url removed) CONTACT NUMBER: (phone number removed) About TeacherActive TeacherActive is one of the UK s leading education recruitment agencies, with over 20 years of experience supporting schools and placing teachers and support staff into rewarding roles. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job seeking services. Safeguarding and DBS Compliance Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.
Hatched Recruitment Group
Business Support Clerk - Admin
Hatched Recruitment Group City, Belfast
About the Role Belfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department. This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team. Key Responsibilities Provide clerical and administrative support including filing, scanning, photocopying, and mail handling Input, extract, and maintain data on manual and computerised systems Handle call processing, cash handling, and general office duties in line with procedures Produce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint) Arrange meetings, take minutes, and distribute agendas and notes Respond to internal and external customer enquiries via phone, email, and face-to-face Maintain accurate records and assist with statistical and performance reporting Operate standard office equipment (printers, scanners, laminators, shredders) Prioritise workload to meet deadlines and service requirements About You Must be eligible to work in the UK 1+ year administrative experience required Public sector administration experience is an advantage Strong IT skills (Microsoft Word, Excel, Outlook) Excellent communication and customer service skills Strong organisation, attention to detail, and time management Able to prioritise workload and meet deadlines Important Information Candidates must complete an ISV online skills assessment Only successful candidates will progress to interview A valid personal email address is required for assessment access Belfast Pre-Employment Check Form required Working Hours Monday to Thursday: 08:30 - 17:00 Friday: 08:30 - 16:30 How to Apply If you are a reliable and organised administrator looking to join a fast-paced public sector team, apply today for this opportunity with Belfast City Council.
May 02, 2026
Contractor
About the Role Belfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department. This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team. Key Responsibilities Provide clerical and administrative support including filing, scanning, photocopying, and mail handling Input, extract, and maintain data on manual and computerised systems Handle call processing, cash handling, and general office duties in line with procedures Produce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint) Arrange meetings, take minutes, and distribute agendas and notes Respond to internal and external customer enquiries via phone, email, and face-to-face Maintain accurate records and assist with statistical and performance reporting Operate standard office equipment (printers, scanners, laminators, shredders) Prioritise workload to meet deadlines and service requirements About You Must be eligible to work in the UK 1+ year administrative experience required Public sector administration experience is an advantage Strong IT skills (Microsoft Word, Excel, Outlook) Excellent communication and customer service skills Strong organisation, attention to detail, and time management Able to prioritise workload and meet deadlines Important Information Candidates must complete an ISV online skills assessment Only successful candidates will progress to interview A valid personal email address is required for assessment access Belfast Pre-Employment Check Form required Working Hours Monday to Thursday: 08:30 - 17:00 Friday: 08:30 - 16:30 How to Apply If you are a reliable and organised administrator looking to join a fast-paced public sector team, apply today for this opportunity with Belfast City Council.
Involved Solutions
Principal Engineer (Java) - up to £100,000 + Bonus - Hybrid
Involved Solutions
Principal Java Engineer (AWS / Microservices) Salary: Up to £100,000 + Bonus + Benefits Location: Coventry or Central London - Hybrid (2 days per week onsite) Working Hours: 40 hours per week - Full time Job Type: Permanent A globally established organisation is seeking an experienced Principal Java Engineer to shape the future of large-scale digital platforms used by millions of customers. This role will focus on driving engineering excellence, defining technical standards and leading the design of scalable, high-availability systems across a modern cloud-native environment. Responsibilities for the Principal Java Engineer: Define and evolve engineering strategy, standards and best practices across your domain Lead technical direction across multiple engineering teams and programmes Design and oversee delivery of large-scale, distributed systems using modern technologies Provide expert guidance on technical risk, architecture decisions and prioritisation Support Staff Engineers and development teams with deep technical leadership Drive adoption of DevOps, CI/CD, automation and modern engineering practices Leverage AI and intelligent automation to improve productivity and delivery outcomes Mentor engineers and contribute to a strong engineering culture and community of practice Work closely with senior stakeholders to align technology with business goals Essential Skills for the Principal Java Engineer: Deep hands-on expertise in Java, Spring Boot, Microservices, Kafka and AWS Strong understanding of software architecture and scalable system design Experience leading development of high-performance distributed systems Proven experience in a Principal, Lead or Senior Engineering role Experience defining and governing technical standards and engineering practices Experience influencing strategy across multiple teams or domains Practical experience using Generative AI tools to improve engineering productivity Strong leadership, mentoring and stakeholder engagement skills Desirable Skills for the Principal Java Engineer: Strong advocate of Agile delivery and modern engineering ways of working Experience building collaborative engineering communities Comfortable making data-driven technical decisions at scale Experience working closely with senior engineering leadership teams If you are a senior Java engineering leader looking to shape modern platforms at scale while remaining close to technology, this role offers strong influence, complex challenges and long-term impact.
May 02, 2026
Full time
Principal Java Engineer (AWS / Microservices) Salary: Up to £100,000 + Bonus + Benefits Location: Coventry or Central London - Hybrid (2 days per week onsite) Working Hours: 40 hours per week - Full time Job Type: Permanent A globally established organisation is seeking an experienced Principal Java Engineer to shape the future of large-scale digital platforms used by millions of customers. This role will focus on driving engineering excellence, defining technical standards and leading the design of scalable, high-availability systems across a modern cloud-native environment. Responsibilities for the Principal Java Engineer: Define and evolve engineering strategy, standards and best practices across your domain Lead technical direction across multiple engineering teams and programmes Design and oversee delivery of large-scale, distributed systems using modern technologies Provide expert guidance on technical risk, architecture decisions and prioritisation Support Staff Engineers and development teams with deep technical leadership Drive adoption of DevOps, CI/CD, automation and modern engineering practices Leverage AI and intelligent automation to improve productivity and delivery outcomes Mentor engineers and contribute to a strong engineering culture and community of practice Work closely with senior stakeholders to align technology with business goals Essential Skills for the Principal Java Engineer: Deep hands-on expertise in Java, Spring Boot, Microservices, Kafka and AWS Strong understanding of software architecture and scalable system design Experience leading development of high-performance distributed systems Proven experience in a Principal, Lead or Senior Engineering role Experience defining and governing technical standards and engineering practices Experience influencing strategy across multiple teams or domains Practical experience using Generative AI tools to improve engineering productivity Strong leadership, mentoring and stakeholder engagement skills Desirable Skills for the Principal Java Engineer: Strong advocate of Agile delivery and modern engineering ways of working Experience building collaborative engineering communities Comfortable making data-driven technical decisions at scale Experience working closely with senior engineering leadership teams If you are a senior Java engineering leader looking to shape modern platforms at scale while remaining close to technology, this role offers strong influence, complex challenges and long-term impact.
Teleperformance Ltd
Employee Relations Specialist - Remote
Teleperformance Ltd Manchester, Lancashire
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 02, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Shufflebottom Ltd
Agent - Agricultural Buildings - Yorkshire
Shufflebottom Ltd
Agent - Agricultural Buildings (Yorkshire) Shufflebottom Buildings Ltd Shufflebottom is expanding into Yorkshire and is looking to appoint an agent to represent our steel framed agricultural buildings across the region. This is a self-driven, high-reward opportunity suited to someone with strong links in the farming community and a background in agriculture, sales or rural business. About the role You will work directly with farmers, landowners and rural businesses to develop opportunities, price projects and manage them through to completion. You'll be supported by our experienced in-house team across design, manufacturing, marketing and administration. What we're looking for • Established relationships within the Yorkshire agricultural sector • Experience in agricultural sales, rural business or similar • Commercial awareness and confidence managing customer projects • Self-motivated with the drive to grow a region What we offer • A proven range of high-quality steel framed buildings built to last • Full support from an experienced and trusted manufacturing team • Marketing, technical and administrative backing • A highly attractive commission structure with strong earning potential Shufflebottom has built its reputation on delivering reliable, long-lasting buildings designed around real on-farm needs, supported by decades of expertise and a commitment to quality. If you're looking to represent a respected name and build a strong presence in Yorkshire, we'd like to hear from you. Apply or express your interest: Email: You can also apply for this role by clicking the Apply Button.
May 02, 2026
Full time
Agent - Agricultural Buildings (Yorkshire) Shufflebottom Buildings Ltd Shufflebottom is expanding into Yorkshire and is looking to appoint an agent to represent our steel framed agricultural buildings across the region. This is a self-driven, high-reward opportunity suited to someone with strong links in the farming community and a background in agriculture, sales or rural business. About the role You will work directly with farmers, landowners and rural businesses to develop opportunities, price projects and manage them through to completion. You'll be supported by our experienced in-house team across design, manufacturing, marketing and administration. What we're looking for • Established relationships within the Yorkshire agricultural sector • Experience in agricultural sales, rural business or similar • Commercial awareness and confidence managing customer projects • Self-motivated with the drive to grow a region What we offer • A proven range of high-quality steel framed buildings built to last • Full support from an experienced and trusted manufacturing team • Marketing, technical and administrative backing • A highly attractive commission structure with strong earning potential Shufflebottom has built its reputation on delivering reliable, long-lasting buildings designed around real on-farm needs, supported by decades of expertise and a commitment to quality. If you're looking to represent a respected name and build a strong presence in Yorkshire, we'd like to hear from you. Apply or express your interest: Email: You can also apply for this role by clicking the Apply Button.
NG Bailey
Civil Design Engineer - Operations T&E
NG Bailey Perth, Perth & Kinross
Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
May 02, 2026
Full time
Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
MorePeople
Horticulture Technical Sales Advisor
MorePeople
Horticulture Technical Advisor England - Home Based with Travel £DOE + Car + Bonus Passionate about IPM? Love supporting growers with high quality horticultural advice? This is a flexible opportunity to join a well established, forward thinking horticulture business operating at the forefront of biological pest control, IPM and pollination. With a strong UK presence and international backing, the business is known for its technical credibility, innovative approach to horticulture, and commitment to sustainable growing. If you're technically strong, enjoy working closely with growers, and want a role that can be shaped around your strengths, this could be an excellent next step. What's on offer? Competitive salary DOE Company car or allowance Performance related bonus Home based role with a national horticulture remit Formal training and ongoing development A role shaped around your strengths - senior technical specialist or future leader. Work with market leading biological and IPM solutions in a fast growing horticulture sector. What's the job? You'll work directly with commercial growers, providing high quality technical advice across biological control, IPM and pollination within horticultural cropping systems. You'll build strong, trusted relationships across ornamentals, fresh produce, vertical farming and more. Depending on your experience and ambition, the role can remain purely technical and customer facing or develop into a senior or mentoring position supporting others within the horticultural technical team. Day to day, you'll be: Visiting growers to deliver in depth technical advice on IPM and biological solutions Crop walking, diagnosing pest and disease challenges, and building tailored IPM strategies. Supporting horticulture customers throughout the season with regular visits and follow up. Sharing technical insight and IPM best practice with colleagues Feeding market and crop intelligence back into the wider horticulture business Contributing to trials, technical projects, and product development Optionally mentoring junior colleagues or supporting leadership activity if this interests you. This is a home based role with regular travel and overnight stays during the working week. What do I need? Strong, hands on experience supplying technical products or advice to commercial horticulture growers. A deep understanding of IPM and biological pest control within horticulture Confidence holding technical conversations with growers, agronomists, and stakeholders. BASIS and/or FACTS preferred (training and support available) A commercial, customer focused mindset Comfortable working independently and managing your own diary. There is no requirement to manage people, but if you do want to develop into leadership within horticulture, there's a clear pathway and strong support in place. What's next? For an informal, confidential chat, please call Sarah on , email , or send me a message on LinkedIn. Don't worry if your CV isn't fully up to date. Just send what you have, and we'll take it from there.
May 02, 2026
Full time
Horticulture Technical Advisor England - Home Based with Travel £DOE + Car + Bonus Passionate about IPM? Love supporting growers with high quality horticultural advice? This is a flexible opportunity to join a well established, forward thinking horticulture business operating at the forefront of biological pest control, IPM and pollination. With a strong UK presence and international backing, the business is known for its technical credibility, innovative approach to horticulture, and commitment to sustainable growing. If you're technically strong, enjoy working closely with growers, and want a role that can be shaped around your strengths, this could be an excellent next step. What's on offer? Competitive salary DOE Company car or allowance Performance related bonus Home based role with a national horticulture remit Formal training and ongoing development A role shaped around your strengths - senior technical specialist or future leader. Work with market leading biological and IPM solutions in a fast growing horticulture sector. What's the job? You'll work directly with commercial growers, providing high quality technical advice across biological control, IPM and pollination within horticultural cropping systems. You'll build strong, trusted relationships across ornamentals, fresh produce, vertical farming and more. Depending on your experience and ambition, the role can remain purely technical and customer facing or develop into a senior or mentoring position supporting others within the horticultural technical team. Day to day, you'll be: Visiting growers to deliver in depth technical advice on IPM and biological solutions Crop walking, diagnosing pest and disease challenges, and building tailored IPM strategies. Supporting horticulture customers throughout the season with regular visits and follow up. Sharing technical insight and IPM best practice with colleagues Feeding market and crop intelligence back into the wider horticulture business Contributing to trials, technical projects, and product development Optionally mentoring junior colleagues or supporting leadership activity if this interests you. This is a home based role with regular travel and overnight stays during the working week. What do I need? Strong, hands on experience supplying technical products or advice to commercial horticulture growers. A deep understanding of IPM and biological pest control within horticulture Confidence holding technical conversations with growers, agronomists, and stakeholders. BASIS and/or FACTS preferred (training and support available) A commercial, customer focused mindset Comfortable working independently and managing your own diary. There is no requirement to manage people, but if you do want to develop into leadership within horticulture, there's a clear pathway and strong support in place. What's next? For an informal, confidential chat, please call Sarah on , email , or send me a message on LinkedIn. Don't worry if your CV isn't fully up to date. Just send what you have, and we'll take it from there.
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Portsmouth, Hampshire
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
AIC Scotland Policy Manager
Agricultural Industries Confederation (AIC) - Scotland
Are you interested in influencing policy to create a productive and sustainable agri-food supply chain? We are seeking a driven and dynamic Policy Manager for AIC Scotland to represent our Member businesses and play a leading role in influencing Scottish agricultural policy. In this home based, full time role, you will lead engagement with Members, policymakers and stakeholders to help shape policy, representing AIC Scotland in key discussions and providing expert insight into food and feed supply chains. Reporting to AIC's Chief Executive, the role is a key part of our team of policy experts. It ensures the sector's voice is heard in policy development, regulatory consultations and industry wide initiatives, while supporting Members through technical guidance, political lobbying and clear communication. Across all responsibilities, adding value for Members is the guiding principle, with every action focused on serving their interests and strengthening their businesses. To apply please send your cv and complete the application form: Closing date for applications: Sunday 17 May, 17:00 You can also apply for this role by clicking the Apply Button.
May 02, 2026
Full time
Are you interested in influencing policy to create a productive and sustainable agri-food supply chain? We are seeking a driven and dynamic Policy Manager for AIC Scotland to represent our Member businesses and play a leading role in influencing Scottish agricultural policy. In this home based, full time role, you will lead engagement with Members, policymakers and stakeholders to help shape policy, representing AIC Scotland in key discussions and providing expert insight into food and feed supply chains. Reporting to AIC's Chief Executive, the role is a key part of our team of policy experts. It ensures the sector's voice is heard in policy development, regulatory consultations and industry wide initiatives, while supporting Members through technical guidance, political lobbying and clear communication. Across all responsibilities, adding value for Members is the guiding principle, with every action focused on serving their interests and strengthening their businesses. To apply please send your cv and complete the application form: Closing date for applications: Sunday 17 May, 17:00 You can also apply for this role by clicking the Apply Button.
Internal Recruiter
Waterman Aspen Limited Chelmsford, Essex
Job Title: Internal Recruiter Location: Chelmsford - Hybrid Business: Supporting Waterman Group & Waterman Aspen An introduction to our unique company Waterman Aspen welcomes engineers and technical specialists to make their mark by working on some of the biggest infrastructure projects or in delivering professional services across the UK click apply for full job details
May 02, 2026
Full time
Job Title: Internal Recruiter Location: Chelmsford - Hybrid Business: Supporting Waterman Group & Waterman Aspen An introduction to our unique company Waterman Aspen welcomes engineers and technical specialists to make their mark by working on some of the biggest infrastructure projects or in delivering professional services across the UK click apply for full job details
Antella Travel Recruitment
Luxury FIT Reservations Supervisor Travel
Antella Travel Recruitment
Our client, a leading Inbound DMC based in the heart of London, is seeking a highly organised and customer-focused individual to join their dynamic team as a Full-time FIT Reservations Supervisor . As the FIT Reservations Supervisor , you will be the driving force behind the smooth operation of our reservations department. You will manage a team of dedicated reservation agents, providing guidance, training, and support to ensure they deliver the highest standards of customer service. Your strong leadership skills and attention to detail will be essential in optimising workflows, identifying areas for improvement, and implementing effective strategies to enhance the overall customer experience. Duties Include : Oversee the day-to-day operations of the FIT Reservations department, ensuring efficient and effective delivery of services Manage and mentor a team of reservation agents, providing guidance, training, and support to enhance their performance and professional development Collaborate with other departments, such as Sales and Operations, to ensure seamless communication and coordination of reservations Identify areas for process improvement and implement effective strategies to optimise workflows and enhance the customer experience Serve as the primary point of contact for clients, responding to inquiries, addressing concerns, and maintaining strong relationships Analyse reservations data and generate reports to track key performance indicators and inform decision-making Ensure compliance with company policies, procedures, and industry regulations Our client is seeking : Experience within a Hotel - Reservations or DMC / Travel Supervisor role Strong leadership and management skills, with the ability to effectively lead and motivate a team Excellent communication and interpersonal skills, with the ability to interact with clients and colleagues at all levels Solid customer service background with a professional approach to client relations. Competent with Microsoft Office. Familiarity with Tourplan NX is an advantage but not essential. If you believe you have the necessary qualifications and skills to excel in this role, we encourage you to apply through our website using the application form provided. We look forward to hearing from you and the opportunity to discuss how you can contribute to the success of our client's business.
May 02, 2026
Full time
Our client, a leading Inbound DMC based in the heart of London, is seeking a highly organised and customer-focused individual to join their dynamic team as a Full-time FIT Reservations Supervisor . As the FIT Reservations Supervisor , you will be the driving force behind the smooth operation of our reservations department. You will manage a team of dedicated reservation agents, providing guidance, training, and support to ensure they deliver the highest standards of customer service. Your strong leadership skills and attention to detail will be essential in optimising workflows, identifying areas for improvement, and implementing effective strategies to enhance the overall customer experience. Duties Include : Oversee the day-to-day operations of the FIT Reservations department, ensuring efficient and effective delivery of services Manage and mentor a team of reservation agents, providing guidance, training, and support to enhance their performance and professional development Collaborate with other departments, such as Sales and Operations, to ensure seamless communication and coordination of reservations Identify areas for process improvement and implement effective strategies to optimise workflows and enhance the customer experience Serve as the primary point of contact for clients, responding to inquiries, addressing concerns, and maintaining strong relationships Analyse reservations data and generate reports to track key performance indicators and inform decision-making Ensure compliance with company policies, procedures, and industry regulations Our client is seeking : Experience within a Hotel - Reservations or DMC / Travel Supervisor role Strong leadership and management skills, with the ability to effectively lead and motivate a team Excellent communication and interpersonal skills, with the ability to interact with clients and colleagues at all levels Solid customer service background with a professional approach to client relations. Competent with Microsoft Office. Familiarity with Tourplan NX is an advantage but not essential. If you believe you have the necessary qualifications and skills to excel in this role, we encourage you to apply through our website using the application form provided. We look forward to hearing from you and the opportunity to discuss how you can contribute to the success of our client's business.
Smart10 Ltd, Trading as SMT Recruitment
Marketing Account Executive
Smart10 Ltd, Trading as SMT Recruitment Hertford, Hertfordshire
Job Role: Account Executive Location: Hertford (Hybrid Working Available) Salary: Up to £30,000 (depending on experience) Hours: Monday to Friday, 9:00am 5:30pm About Our Client: Our client is an award-winning creative agency based just outside Hertford. They specialise in delivering innovative marketing solutions for their clients. They are passionate about developing people and helping them grow their careers within the business. The Role We are looking for an Account Executive to join their dynamic team, working across a portfolio of clients within the retail industry. This is an exciting opportunity for someone with a genuine passion for retail and marketing to develop their career in a creative agency environment. The successful candidate will be highly organised, detail-oriented, and confident managing multiple projects. Strong written communication skills are essential, with the ability to adapt tone from formal copy to more creative or conversational styles. You will work both independently and collaboratively with internal teams including Client Services, Creative, and Copywriting. Some travel to client sites may be required, so flexibility and a driving licence would be advantageous. Key Responsibilities Managing client briefs from inception to completion, ensuring delivery on time and within budget Attending client meetings and presentations Supporting marketing strategy development Assisting with social media activity, including content creation and engagement Supporting the creation of presentations and campaign materials Writing copy such as press releases and website content Media relations, including pitching to press and tracking coverage Assisting with event planning and occasional on-site support Conducting client and industry research Supporting new business pitches and proposals Proofreading and quality checking materials Managing print and digital campaign deliverables Budget tracking and billing support Collaborating with design teams on creative briefs and outputs Media planning and buying Monthly reporting and basic data analysis Full training and support will be provided to help you develop across these areas. Technical Requirements Microsoft Office (Word, Excel, PowerPoint, Outlook) Google Docs Social media platforms (Facebook, Instagram, TikTok, LinkedIn) Knowledge of CMS platforms and Xero is beneficial but not essential Benefits 23 days annual leave, plus your birthday off Office closure between Christmas and New Year (in addition to annual leave) Increasing holiday entitlement with length of service Hybrid and flexible working options Company laptop and phone Private healthcare (after 3 months) Company pension scheme (after 3 months) Flu jabs and eye tests covered Free on-site parking Regular social events, including an annual Christmas party Support with gaining industry qualifications If you are enthusiastic about marketing, thrive in a fast-paced environment, and want to be part of a creative and supportive team, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
May 02, 2026
Full time
Job Role: Account Executive Location: Hertford (Hybrid Working Available) Salary: Up to £30,000 (depending on experience) Hours: Monday to Friday, 9:00am 5:30pm About Our Client: Our client is an award-winning creative agency based just outside Hertford. They specialise in delivering innovative marketing solutions for their clients. They are passionate about developing people and helping them grow their careers within the business. The Role We are looking for an Account Executive to join their dynamic team, working across a portfolio of clients within the retail industry. This is an exciting opportunity for someone with a genuine passion for retail and marketing to develop their career in a creative agency environment. The successful candidate will be highly organised, detail-oriented, and confident managing multiple projects. Strong written communication skills are essential, with the ability to adapt tone from formal copy to more creative or conversational styles. You will work both independently and collaboratively with internal teams including Client Services, Creative, and Copywriting. Some travel to client sites may be required, so flexibility and a driving licence would be advantageous. Key Responsibilities Managing client briefs from inception to completion, ensuring delivery on time and within budget Attending client meetings and presentations Supporting marketing strategy development Assisting with social media activity, including content creation and engagement Supporting the creation of presentations and campaign materials Writing copy such as press releases and website content Media relations, including pitching to press and tracking coverage Assisting with event planning and occasional on-site support Conducting client and industry research Supporting new business pitches and proposals Proofreading and quality checking materials Managing print and digital campaign deliverables Budget tracking and billing support Collaborating with design teams on creative briefs and outputs Media planning and buying Monthly reporting and basic data analysis Full training and support will be provided to help you develop across these areas. Technical Requirements Microsoft Office (Word, Excel, PowerPoint, Outlook) Google Docs Social media platforms (Facebook, Instagram, TikTok, LinkedIn) Knowledge of CMS platforms and Xero is beneficial but not essential Benefits 23 days annual leave, plus your birthday off Office closure between Christmas and New Year (in addition to annual leave) Increasing holiday entitlement with length of service Hybrid and flexible working options Company laptop and phone Private healthcare (after 3 months) Company pension scheme (after 3 months) Flu jabs and eye tests covered Free on-site parking Regular social events, including an annual Christmas party Support with gaining industry qualifications If you are enthusiastic about marketing, thrive in a fast-paced environment, and want to be part of a creative and supportive team, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Kingston Barnes Ltd
Electrical Panel Wiring Technician in Bristol
Kingston Barnes Ltd Severn Beach, Gloucestershire
Electrical Panel Wiring Technician in Bristol Are you an Electrical Panel Wirer looking for a new opportunity? Are you competent at Soldering, Crimping and Looming? Are you looking to develop your career within a profitable and highly successful business? Then get in touch! Our client is looking for a highly motivated and proactive Electrical Panel Wirer to work within a thriving engineering company The Company: With the company's success continuing to grow steadily, they are looking at expanding the work force on site in order to maintain production levels. They are a market leader within an industrial manufacturing sector and are looking forward to another successful year within this marketplace. The business has shown consistent growth and is constantly developing new systems to maintain their competitive advantage in existing markets. The successful Electrical Panel Wiring Technician will receive support and development which will provide you with an excellent opportunity to further yourself and progress your career within a continually expanding business. The Role: Build systems, sub assemblies and piece parts for complex systems efficiently to the right quality levels and ISO standards, and to achieve build schedules Ensure that the requirements of the BOM and the customer specification are achieved Identify and resolve build problems Report technical issues and record using the FRACAS process Maintain your levels of technical competence by undertaking necessary training Act as a point of reference to ensure that the technicians within the build area are fully aware of the build sequence Train and guide less experienced technicians Set an example of the highest level of build cleanliness, house keeping and Health and Safety issues within the build areas, and support and promote 5S initiatives Contribute to the performance of the Production Team through continuous improvement initiatives The Candidate: Electrical Panel Wiring experience Essential to be able to solder, crimp and loom to a good standard Electrical qualification or apprenticeship for safety reasons Experience of reading electrical engineering drawings To hear more about the opportunity or discuss your career calls, please send your CV or call me on (phone number removed) Candidates must be eligible to live and work in the UK to apply for the position
May 02, 2026
Full time
Electrical Panel Wiring Technician in Bristol Are you an Electrical Panel Wirer looking for a new opportunity? Are you competent at Soldering, Crimping and Looming? Are you looking to develop your career within a profitable and highly successful business? Then get in touch! Our client is looking for a highly motivated and proactive Electrical Panel Wirer to work within a thriving engineering company The Company: With the company's success continuing to grow steadily, they are looking at expanding the work force on site in order to maintain production levels. They are a market leader within an industrial manufacturing sector and are looking forward to another successful year within this marketplace. The business has shown consistent growth and is constantly developing new systems to maintain their competitive advantage in existing markets. The successful Electrical Panel Wiring Technician will receive support and development which will provide you with an excellent opportunity to further yourself and progress your career within a continually expanding business. The Role: Build systems, sub assemblies and piece parts for complex systems efficiently to the right quality levels and ISO standards, and to achieve build schedules Ensure that the requirements of the BOM and the customer specification are achieved Identify and resolve build problems Report technical issues and record using the FRACAS process Maintain your levels of technical competence by undertaking necessary training Act as a point of reference to ensure that the technicians within the build area are fully aware of the build sequence Train and guide less experienced technicians Set an example of the highest level of build cleanliness, house keeping and Health and Safety issues within the build areas, and support and promote 5S initiatives Contribute to the performance of the Production Team through continuous improvement initiatives The Candidate: Electrical Panel Wiring experience Essential to be able to solder, crimp and loom to a good standard Electrical qualification or apprenticeship for safety reasons Experience of reading electrical engineering drawings To hear more about the opportunity or discuss your career calls, please send your CV or call me on (phone number removed) Candidates must be eligible to live and work in the UK to apply for the position
Owen Daniels
Engineering Project Manager
Owen Daniels Reading, Berkshire
Role: Engineering Project Manager Location: Reading, Berkshire Sector: Aerospace / Defence Salary: £50,000 to £60,000 DOE Benefits: Bonus, 25 Days holiday, 15% Pension, Healthcare An opportunity for an experienced Project Manager has become available with a leading defence and aerospace technology business located in Reading, Berkshire.As the Project Manager, you will be responsible for planning and managing multiple projects at any given time, working closely with customers, engineers, suppliers, and all internal and external stakeholders.The successful Project Manager will have a proven background in engineering and manufacturing coming from a mechanical / electro-mechanical industry to work closely with a team of mechanical and electronics engineering professionals designing aerospace technology. Responsibilities: Work as part of a team to co-ordinate and manage multiple projects at any one time. Co-ordinate the project team, identifying priorities where necessary. Review and understand customer requirement specifications. Communicate and negotiate effectively to all key internal and external stake holders. Reporting on project progress, using KPI's. Identify, record and monitor ongoing project risk, and conduct risk management strategies. Use Microsoft Project and Microsoft Excel, to create a detail project plan based on customer requirements and in-line with contract regulations where applicable. Have a good understanding of international electrical and electronic design and testing specifications, including military standards and related specifications. Have an awareness of MTBF calculations and reliability prediction calculations. Have a good understanding of component obsolescence. Utilise project management skills to prepare, plan and track projects, when required. Prepare and submit technical reports, DRL's and other deliverable contractual documentation. Prepare documentation for qualification testing in line with customer requirements, including resource planning to support a testing programme. Skills and experience required: Project Management background in an engineering and/or manufacturing capacity Ability to read and understand 2D CAD drawings Understanding of mechanical and/or electro-mechanical systems Ability to work to tight deadlines. Strong analytical and problem-solving skills Excellent communication skills, specifically with clients, subcontractors & suppliers. Exceptional organisation skills and time management Aerospace and defence background desirable. Prince 2 or APM qualification desirable Please apply with your latest CV to be considered for this Project Manager role.
May 02, 2026
Full time
Role: Engineering Project Manager Location: Reading, Berkshire Sector: Aerospace / Defence Salary: £50,000 to £60,000 DOE Benefits: Bonus, 25 Days holiday, 15% Pension, Healthcare An opportunity for an experienced Project Manager has become available with a leading defence and aerospace technology business located in Reading, Berkshire.As the Project Manager, you will be responsible for planning and managing multiple projects at any given time, working closely with customers, engineers, suppliers, and all internal and external stakeholders.The successful Project Manager will have a proven background in engineering and manufacturing coming from a mechanical / electro-mechanical industry to work closely with a team of mechanical and electronics engineering professionals designing aerospace technology. Responsibilities: Work as part of a team to co-ordinate and manage multiple projects at any one time. Co-ordinate the project team, identifying priorities where necessary. Review and understand customer requirement specifications. Communicate and negotiate effectively to all key internal and external stake holders. Reporting on project progress, using KPI's. Identify, record and monitor ongoing project risk, and conduct risk management strategies. Use Microsoft Project and Microsoft Excel, to create a detail project plan based on customer requirements and in-line with contract regulations where applicable. Have a good understanding of international electrical and electronic design and testing specifications, including military standards and related specifications. Have an awareness of MTBF calculations and reliability prediction calculations. Have a good understanding of component obsolescence. Utilise project management skills to prepare, plan and track projects, when required. Prepare and submit technical reports, DRL's and other deliverable contractual documentation. Prepare documentation for qualification testing in line with customer requirements, including resource planning to support a testing programme. Skills and experience required: Project Management background in an engineering and/or manufacturing capacity Ability to read and understand 2D CAD drawings Understanding of mechanical and/or electro-mechanical systems Ability to work to tight deadlines. Strong analytical and problem-solving skills Excellent communication skills, specifically with clients, subcontractors & suppliers. Exceptional organisation skills and time management Aerospace and defence background desirable. Prince 2 or APM qualification desirable Please apply with your latest CV to be considered for this Project Manager role.
Conrad Consulting Ltd
Senior Associate Building Surveyor
Conrad Consulting Ltd Witney, Oxfordshire
Senior Associate Building Surveyor Oxfordshire £75,000 £85,000 + Benefits Leadership Business Development Project Delivery Conrad Consulting are delighted to be working with a leading multi disciplinary property consultancy seeking to appoint an accomplished Senior Associate Building Surveyor to join their growing Oxfordshire team. This is a rare opportunity for a commercially minded professional to take a senior leadership role within a respected practice, driving project success and contributing to the strategic growth of the business. The Role You ll lead a diverse portfolio of projects across the Commercial, Industrial, Education, Healthcare, and Public Sector markets, combining technical excellence with strong client engagement and team management. Your responsibilities will include: Overseeing and delivering complex building surveying commissions from inception to completion Managing client relationships and developing new business opportunities Leading and mentoring a team of surveyors, ensuring quality and consistency across all outputs Undertaking professional duties including dilapidations, party wall, building pathology, and landlord & tenant matters Preparing detailed reports, specifications, and tender documentation Contributing to strategic planning and service development within the regional office About You You ll be a confident, forward thinking Building Surveyor with a proven track record in both technical delivery and business leadership. We re looking for: MRICS qualification (essential) Strong experience across professional and project based surveying Excellent communication and client facing skills Commercial awareness and a proactive approach to business development Leadership experience with the ability to inspire and guide a team Ambition to progress within a dynamic, collaborative consultancy What s on Offer Salary £75,000 £85,000 depending on experience Comprehensive benefits package Clear progression to Partner level Exposure to high profile clients and complex, rewarding projects A supportive, inclusive culture that values innovation and professional growth
May 02, 2026
Full time
Senior Associate Building Surveyor Oxfordshire £75,000 £85,000 + Benefits Leadership Business Development Project Delivery Conrad Consulting are delighted to be working with a leading multi disciplinary property consultancy seeking to appoint an accomplished Senior Associate Building Surveyor to join their growing Oxfordshire team. This is a rare opportunity for a commercially minded professional to take a senior leadership role within a respected practice, driving project success and contributing to the strategic growth of the business. The Role You ll lead a diverse portfolio of projects across the Commercial, Industrial, Education, Healthcare, and Public Sector markets, combining technical excellence with strong client engagement and team management. Your responsibilities will include: Overseeing and delivering complex building surveying commissions from inception to completion Managing client relationships and developing new business opportunities Leading and mentoring a team of surveyors, ensuring quality and consistency across all outputs Undertaking professional duties including dilapidations, party wall, building pathology, and landlord & tenant matters Preparing detailed reports, specifications, and tender documentation Contributing to strategic planning and service development within the regional office About You You ll be a confident, forward thinking Building Surveyor with a proven track record in both technical delivery and business leadership. We re looking for: MRICS qualification (essential) Strong experience across professional and project based surveying Excellent communication and client facing skills Commercial awareness and a proactive approach to business development Leadership experience with the ability to inspire and guide a team Ambition to progress within a dynamic, collaborative consultancy What s on Offer Salary £75,000 £85,000 depending on experience Comprehensive benefits package Clear progression to Partner level Exposure to high profile clients and complex, rewarding projects A supportive, inclusive culture that values innovation and professional growth
BAE Systems
Systems Group Lead
BAE Systems Rochester, Kent
Job Title: Systems Group Lead Location: Rochester Salary: Up to £70,000 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: We are looking for experienced and dynamic Systems or Software Team Leaders to step up and provide coordination and strategy for execution of the Systems/Software engineering in the Airborne Controls Product Realisation Group (PRG) of the Rochester business. These roles will provide support to the functional department and projects by understanding the work package scope, scheduling, resources and strategy for development across the Systems and Software domains. Core duties: You will have understanding of the top level packages of work, size and time phasing across the teams within the PRG, how these contribute to critical path and/or milestones You will have understanding of the team sizes and skillset required as well as any major dependencies or facilities required across the PRG You will contribute to strategic project meetings and facilitate implementation of initiatives You will give regular status and recommendations on the resourcing requirements to the project and the Functional Manager You will support the projects by creating new estimates for bids and maintaining the schedule and budget for on-going projects You will support the team members with their career development in conjunction with the Functional Manager Essential Skills: You will have proven experience leading a Systems or Software team in relevant product markets and/or domains, such as control systems, real time displays or other safety related systems You will have proven experience in managing projects to tight schedules and budgets You will have proven experience in requirements management , design analyses , modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink You will have a degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Physics or Mathematics) The Systems Engineering Team: The team supports the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 02, 2026
Full time
Job Title: Systems Group Lead Location: Rochester Salary: Up to £70,000 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: We are looking for experienced and dynamic Systems or Software Team Leaders to step up and provide coordination and strategy for execution of the Systems/Software engineering in the Airborne Controls Product Realisation Group (PRG) of the Rochester business. These roles will provide support to the functional department and projects by understanding the work package scope, scheduling, resources and strategy for development across the Systems and Software domains. Core duties: You will have understanding of the top level packages of work, size and time phasing across the teams within the PRG, how these contribute to critical path and/or milestones You will have understanding of the team sizes and skillset required as well as any major dependencies or facilities required across the PRG You will contribute to strategic project meetings and facilitate implementation of initiatives You will give regular status and recommendations on the resourcing requirements to the project and the Functional Manager You will support the projects by creating new estimates for bids and maintaining the schedule and budget for on-going projects You will support the team members with their career development in conjunction with the Functional Manager Essential Skills: You will have proven experience leading a Systems or Software team in relevant product markets and/or domains, such as control systems, real time displays or other safety related systems You will have proven experience in managing projects to tight schedules and budgets You will have proven experience in requirements management , design analyses , modelling and simulation, writing and reviewing code and using tools such as DOORS, Siemens Polarion, Enterprise Architect, CAMEO, MATLAB and/or Simulink You will have a degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g. Systems Engineering, Electronic Engineering, Physics or Mathematics) The Systems Engineering Team: The team supports the functional department and projects through work package scope, scheduling, resources and strategy for the project systems domain. Your role will include working with Engineering Project Managers to broadly understand the near-term work planned (3mth - 6mth) and longer term work planned (18mth - 24mth). You will be leading a team of highly capable engineers to deliver against your plans and estimates. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

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