Control Technical Manager (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile The purpose of the Control Technical VP is to work closely with the Control Technical Director to support the execution of the Control Office agenda, including but not limited to: Conducting control validation for specific controls Embedding supervisory control owned by the Control Office Supporting projects with technical control requirements. Developing an approach to monitoring risk culture. Key Responsibilities: Leading and overseeing risk owners, control owners and other relevant senior management within the Department to ensure that (i) all risks are identified, assessed and managed, and (ii) the control environment is robust, comprehensive, and effective. Ensuring robust and comprehensive governance of risk and controls. Providing independent and insightful analysis of the risk and control environment. Leading rigorous investigations of Operational Events to ensure that root cause is identified and solutions to prevent reoccurrence are identified and implemented (where appropriate). Conducting deep dive "Risk Reviews" to assess how robustly and comprehensively risks are mitigated and/or investigate potential weaknesses in the control framework. Driving remediation of weaknesses in the control environment (for example, issues identified by Risk Reviews or Audit findings) Supporting the Control Assurance team in their work to (i) assess the operating effectiveness of controls through control testing, and (ii) assess the effectiveness of risk identification and mitigation through thematic risk reviews. Leading initiatives to assess and enhance the risk culture within the 1LoD. Collaborating with 2LoD on the implementation of risk policy and risk frameworks and assist them in executing their responsibilities to provide oversight of the 1LoD. Supporting and mentoring junior control officers to develop their skills and knowledge in risk management and control environments. Skills & Experience: Risk Management: Extensive understanding of risk management frameworks and control environments. Business Knowledge: Deep knowledge of Commercial and Investment Banking products and services - and the end-to-end processes and infrastructure required to deliver these products and services to customers. Significant experience in identifying and addressing deficiencies in risk management and/or control operation across the full product lifecycle and/or end-to-end processes. Market Best Practice: Strong understanding and awareness of market-standard approaches for risk mitigation and control design and execution. Familiarity with relevant regulation and regulatory expectation across EMEA. Stakeholder Management: Proven ability to build positive working relationships with senior stakeholders (e.g. Department Head), able to become a "trusted advisor" whilst maintaining the ability to provide robust challenge. Communication: Excellent written and verbal communication skills. Able to communicate effectively at all levels of the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action Experience: Extensive experience in a risk management and/or control office function in a major financial institution. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 25, 2026
Contractor
Control Technical Manager (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile The purpose of the Control Technical VP is to work closely with the Control Technical Director to support the execution of the Control Office agenda, including but not limited to: Conducting control validation for specific controls Embedding supervisory control owned by the Control Office Supporting projects with technical control requirements. Developing an approach to monitoring risk culture. Key Responsibilities: Leading and overseeing risk owners, control owners and other relevant senior management within the Department to ensure that (i) all risks are identified, assessed and managed, and (ii) the control environment is robust, comprehensive, and effective. Ensuring robust and comprehensive governance of risk and controls. Providing independent and insightful analysis of the risk and control environment. Leading rigorous investigations of Operational Events to ensure that root cause is identified and solutions to prevent reoccurrence are identified and implemented (where appropriate). Conducting deep dive "Risk Reviews" to assess how robustly and comprehensively risks are mitigated and/or investigate potential weaknesses in the control framework. Driving remediation of weaknesses in the control environment (for example, issues identified by Risk Reviews or Audit findings) Supporting the Control Assurance team in their work to (i) assess the operating effectiveness of controls through control testing, and (ii) assess the effectiveness of risk identification and mitigation through thematic risk reviews. Leading initiatives to assess and enhance the risk culture within the 1LoD. Collaborating with 2LoD on the implementation of risk policy and risk frameworks and assist them in executing their responsibilities to provide oversight of the 1LoD. Supporting and mentoring junior control officers to develop their skills and knowledge in risk management and control environments. Skills & Experience: Risk Management: Extensive understanding of risk management frameworks and control environments. Business Knowledge: Deep knowledge of Commercial and Investment Banking products and services - and the end-to-end processes and infrastructure required to deliver these products and services to customers. Significant experience in identifying and addressing deficiencies in risk management and/or control operation across the full product lifecycle and/or end-to-end processes. Market Best Practice: Strong understanding and awareness of market-standard approaches for risk mitigation and control design and execution. Familiarity with relevant regulation and regulatory expectation across EMEA. Stakeholder Management: Proven ability to build positive working relationships with senior stakeholders (e.g. Department Head), able to become a "trusted advisor" whilst maintaining the ability to provide robust challenge. Communication: Excellent written and verbal communication skills. Able to communicate effectively at all levels of the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action Experience: Extensive experience in a risk management and/or control office function in a major financial institution. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Join a dynamic team at the heart of global financial markets and step into a people-leadership role where your judgement, communication, and ability to drive outcomes will make a measurable impact. You will lead the Broker Dealer Settlements function supporting multiple markets and business lines, partnering closely with middle offices, custodians, and external clients to deliver seamless settlement outcomes. You'll be empowered to strengthen controls, improve processes, and develop talent-building the leadership skills and track record needed to progress toward a VP role. As a Broker Dealer Settlements Team Manager (Senior Associate) in the Corporate Investment Bank, you lead a team responsible for monitoring and settling equity trades across EMEA and other global markets, ensuring issues are resolved efficiently and risks are appropriately managed. You partner with internal and external stakeholders to maintain high service standards, provide clear escalation paths, and deliver continuous improvement across processes, controls, and team capability Job Responsibilities Lead, coach, and performance-manage a team responsible for daily equity trade settlement across multiple markets Own daily workflow management (capacity planning, cut-off coverage, prioritization, and allocation of tasks) and ensure timely delivery against service levels Act as the primary escalation point for failing trades, high-risk items, and complex cash/stock breaks; drive root-cause resolution and preventive actions Maintain and enhance control standards, including risk identification, escalation, issue management, and audit readiness Build strong partnerships with middle office, reconciliations, custodians, and external clients; ensure high-quality responses to trade and settlement queries Oversee processes including conversions for physical and ADR transactions, delivery and cross-depot stock movements, and payment processing Support Securities Borrowing and Lending (SBL) activities and ensure appropriate coordination across stakeholders Review, validate, and provide oversight of daily high and credit risk reporting; elevate emerging risk themes and trends Drive efficiency initiatives: simplify processes, reduce breaks, improve straight-through processing, and develop runbooks/standard operating procedures Lead team communications: daily huddles, incident updates, and stakeholder briefings; ensure clear handovers and documented actions Develop talent: onboarding, training plans, skills matrices, succession planning, and continuous feedback/coaching Required Qualifications, Capabilities, and Skills Demonstrated people management or team-leadership skills (direct or matrix), including coaching, delegation, and performance management Strong stakeholder management skills, including confident communication with senior stakeholders and the ability to influence outcomes across teams Excellent judgement under pressure, with strong ownership mindset and the ability to manage high volumes and market cut-offs Control and risk awareness: ability to identify, escalation, and mitigate issues, and embed strong operational discipline Strong attention to detail combined with an ability to prioritize and focus the team on the most material risks Analytical and problem-solving capability, including structured root-cause analysis and continuous improvement mindset Strong collaboration skills, with the ability to coordinate across middle office, reconciliations, custodians, and external clients Experience in financial services with interest in securities and investments; understanding of equity settlement lifecycle and operational dependencies Preferred Qualifications, Capabilities, and Skills Knowledge of UK, European, and US markets and securities settlement processes Experience with physical issuance and deposit of UK securities in CREST Technical expertise in securities transaction processing, asset servicing, and cash management functions Exposure to SBL activity and related settlement impacts Track record of delivering efficiency/process improvement initiatives (break reduction, controls uplift, SOP standardization, or automation support)
Aug 25, 2026
Full time
Join a dynamic team at the heart of global financial markets and step into a people-leadership role where your judgement, communication, and ability to drive outcomes will make a measurable impact. You will lead the Broker Dealer Settlements function supporting multiple markets and business lines, partnering closely with middle offices, custodians, and external clients to deliver seamless settlement outcomes. You'll be empowered to strengthen controls, improve processes, and develop talent-building the leadership skills and track record needed to progress toward a VP role. As a Broker Dealer Settlements Team Manager (Senior Associate) in the Corporate Investment Bank, you lead a team responsible for monitoring and settling equity trades across EMEA and other global markets, ensuring issues are resolved efficiently and risks are appropriately managed. You partner with internal and external stakeholders to maintain high service standards, provide clear escalation paths, and deliver continuous improvement across processes, controls, and team capability Job Responsibilities Lead, coach, and performance-manage a team responsible for daily equity trade settlement across multiple markets Own daily workflow management (capacity planning, cut-off coverage, prioritization, and allocation of tasks) and ensure timely delivery against service levels Act as the primary escalation point for failing trades, high-risk items, and complex cash/stock breaks; drive root-cause resolution and preventive actions Maintain and enhance control standards, including risk identification, escalation, issue management, and audit readiness Build strong partnerships with middle office, reconciliations, custodians, and external clients; ensure high-quality responses to trade and settlement queries Oversee processes including conversions for physical and ADR transactions, delivery and cross-depot stock movements, and payment processing Support Securities Borrowing and Lending (SBL) activities and ensure appropriate coordination across stakeholders Review, validate, and provide oversight of daily high and credit risk reporting; elevate emerging risk themes and trends Drive efficiency initiatives: simplify processes, reduce breaks, improve straight-through processing, and develop runbooks/standard operating procedures Lead team communications: daily huddles, incident updates, and stakeholder briefings; ensure clear handovers and documented actions Develop talent: onboarding, training plans, skills matrices, succession planning, and continuous feedback/coaching Required Qualifications, Capabilities, and Skills Demonstrated people management or team-leadership skills (direct or matrix), including coaching, delegation, and performance management Strong stakeholder management skills, including confident communication with senior stakeholders and the ability to influence outcomes across teams Excellent judgement under pressure, with strong ownership mindset and the ability to manage high volumes and market cut-offs Control and risk awareness: ability to identify, escalation, and mitigate issues, and embed strong operational discipline Strong attention to detail combined with an ability to prioritize and focus the team on the most material risks Analytical and problem-solving capability, including structured root-cause analysis and continuous improvement mindset Strong collaboration skills, with the ability to coordinate across middle office, reconciliations, custodians, and external clients Experience in financial services with interest in securities and investments; understanding of equity settlement lifecycle and operational dependencies Preferred Qualifications, Capabilities, and Skills Knowledge of UK, European, and US markets and securities settlement processes Experience with physical issuance and deposit of UK securities in CREST Technical expertise in securities transaction processing, asset servicing, and cash management functions Exposure to SBL activity and related settlement impacts Track record of delivering efficiency/process improvement initiatives (break reduction, controls uplift, SOP standardization, or automation support)
Posting Description AON INSURANCE MANAGERS (BERMUDA) LTD. Requires a Compliance Analyst Be a part of a dynamic team! Aon in Bermuda provides captive and insurance management, (re)insurance broking, agency services, and consultancy services to a diverse portfolio of clients, from small/medium enterprises to large Fortune 500 companies. We are seeking to employ a Compliance Analyst to join our Bermuda-based risk and compliance team, supporting Aon Bermuda entities and clients. The successful candidate will be a highly motivated and energetic compliance, risk, or insurance professional with a strong track record in delivering risk and compliance solutions. They will be organized, commercially minded and confident in critically considering risk and compliance regulatory frameworks, policies and strategies, and with designing and implementing Governance, Risk & Compliance ("GRC") frameworks. The successful candidate will assist the SVP - Head of Compliance on leading projects that drive regulatory compliance, revenue growth and operational efficiency. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Governance, Risk & Compliance Develop, implement and maintain GRC frameworks for Aon Bermuda entities and (re)insurance clients (including Commercial, ILS and captive structures). Support start-up and existing clients in reviewing and enhancing their proposed or existing GRC frameworks, policies and procedures as part of business plan submissions and ongoing operations. Perform compliance assurance work, including periodic AML file reviews, CDD/KYC updates and risk assessments. Design, implement and perform testing and monitoring of key compliance controls, ensuring adherence to internal policies, regulatory requirements and Aon Group standards. Act as subject matter expert (or key user) for relevant GRC and compliance technology platforms (e.g., GRC systems, ACD, screening and monitoring tools such as LexisNexis Bridger), including management of alerts and end user training. Relationship Management Act as key compliance contact for assigned Aon Bermuda entity(ies) and client relationships. Attend and actively participate in client and internal Board and/or Committee meetings, presenting on risk and compliance matters as required. Collaborate with the SVP - Head of Compliance and the Commercial, ILS, Captive and Executive Leadership teams to enhance Aon's Governance, Risk & Compliance service offerings and deliver Aon United solutions. Proactively raise the profile of Aon Bermuda's risk and compliance capabilities, including participation in local and international conferences, industry forums and other external engagements. Policies, Training & Systems Assist in the preparation, review and oversight of key compliance policies and procedures, including governance manuals, risk management frameworks, economic sanctions, financial crime, data privacy, and broader compliance policies. Assist with the drafting, updating and implementation of policies and procedures for Aon entities and clients. Help develop staff training on key regulatory compliance subject matters (e.g., AML/ATF, sanctions, code of conduct, data privacy, operational risk, cyber). Support operational compliance activities such as business continuity reviews, financial crime risk assessments, annual regulatory reporting and various ad hoc compliance or risk initiatives. Regulatory Compliance & Liaison Monitor and assess the impact of new or amended legislation, regulatory guidance and Group policies, recommending and implementing appropriate actions. Coordinate and support regulatory inspections and internal/external audits, including remediation of findings in line with agreed timelines. Client & Internal Reporting Execute day to day risk and compliance deliverables for a portfolio of (re)insurance and captive clients, including Commercial and ILS portfolios. Support the preparation and completion of regulatory filings and annual returns, including corporate governance, risk and related sections of BSCR, CISSA, FCR and similar filings. Prepare, review and present risk and compliance reports, management information and Board/Committee materials (e.g., agendas, packs, minutes, presentations) for Aon entities and client entities. Report E&O/D&O issues and internal incidents as required and support follow up actions. Skills and experience that will lead to success A university degree and/or an internationally recognized qualification in compliance, risk, accounting, insurance, or legal discipline. A recognized compliance, AML or other professional regulatory certification (e.g., CAMS or equivalent) is strongly preferred. A minimum of 5 years' recent and relevant experience in AML/ATF compliance with a Bermuda RFI is required; experience within the (re)insurance, captive, insurance management, or life insurance industry is preferred. Demonstrated experience designing, implementing and monitoring Governance, Risk & Compliance frameworks for insurance or (re)insurance companies. Comprehensive understanding of the Bermuda regulatory environment (or a similar jurisdiction), particularly Insurance, AML/ATF, Financial Crime, Corporate Governance and Codes of Conduct. Strong analytical and research skills required. Excellent written and verbal communication skills, including strong presentation and advocacy skills and the ability to explain complex regulatory issues clearly to diverse audiences. Strong interpersonal and collaboration skills, with a track record of building and maintaining effective relationships with internal stakeholders, clients, regulators and industry partners. Solid project management capabilities, with the ability to prioritize, manage multiple deadlines and deliver high quality outputs in a fast paced environment; comfortable working under pressure and occasionally outside regular business hours when required. High level of digital literacy, including proficiency in Microsoft Office and experience with compliance and GRC platforms. Skills: Risk Management Strategies, Project Proposals, Financial Statements, Customer Relationship Management (CRM), Client Relationship Management, Captive Insurance, Account Management Disclaimer: As per Immigration Law, first preference will be given to suitable Bermudians, Spouses of Bermudians, or PRC holders. Applications must include a detailed resume with references. Only shortlisted applicants will be contacted. Closing Date: August 30, 2026 P.O. Box HM 2450, Hamilton HMJX
Aug 25, 2026
Full time
Posting Description AON INSURANCE MANAGERS (BERMUDA) LTD. Requires a Compliance Analyst Be a part of a dynamic team! Aon in Bermuda provides captive and insurance management, (re)insurance broking, agency services, and consultancy services to a diverse portfolio of clients, from small/medium enterprises to large Fortune 500 companies. We are seeking to employ a Compliance Analyst to join our Bermuda-based risk and compliance team, supporting Aon Bermuda entities and clients. The successful candidate will be a highly motivated and energetic compliance, risk, or insurance professional with a strong track record in delivering risk and compliance solutions. They will be organized, commercially minded and confident in critically considering risk and compliance regulatory frameworks, policies and strategies, and with designing and implementing Governance, Risk & Compliance ("GRC") frameworks. The successful candidate will assist the SVP - Head of Compliance on leading projects that drive regulatory compliance, revenue growth and operational efficiency. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Governance, Risk & Compliance Develop, implement and maintain GRC frameworks for Aon Bermuda entities and (re)insurance clients (including Commercial, ILS and captive structures). Support start-up and existing clients in reviewing and enhancing their proposed or existing GRC frameworks, policies and procedures as part of business plan submissions and ongoing operations. Perform compliance assurance work, including periodic AML file reviews, CDD/KYC updates and risk assessments. Design, implement and perform testing and monitoring of key compliance controls, ensuring adherence to internal policies, regulatory requirements and Aon Group standards. Act as subject matter expert (or key user) for relevant GRC and compliance technology platforms (e.g., GRC systems, ACD, screening and monitoring tools such as LexisNexis Bridger), including management of alerts and end user training. Relationship Management Act as key compliance contact for assigned Aon Bermuda entity(ies) and client relationships. Attend and actively participate in client and internal Board and/or Committee meetings, presenting on risk and compliance matters as required. Collaborate with the SVP - Head of Compliance and the Commercial, ILS, Captive and Executive Leadership teams to enhance Aon's Governance, Risk & Compliance service offerings and deliver Aon United solutions. Proactively raise the profile of Aon Bermuda's risk and compliance capabilities, including participation in local and international conferences, industry forums and other external engagements. Policies, Training & Systems Assist in the preparation, review and oversight of key compliance policies and procedures, including governance manuals, risk management frameworks, economic sanctions, financial crime, data privacy, and broader compliance policies. Assist with the drafting, updating and implementation of policies and procedures for Aon entities and clients. Help develop staff training on key regulatory compliance subject matters (e.g., AML/ATF, sanctions, code of conduct, data privacy, operational risk, cyber). Support operational compliance activities such as business continuity reviews, financial crime risk assessments, annual regulatory reporting and various ad hoc compliance or risk initiatives. Regulatory Compliance & Liaison Monitor and assess the impact of new or amended legislation, regulatory guidance and Group policies, recommending and implementing appropriate actions. Coordinate and support regulatory inspections and internal/external audits, including remediation of findings in line with agreed timelines. Client & Internal Reporting Execute day to day risk and compliance deliverables for a portfolio of (re)insurance and captive clients, including Commercial and ILS portfolios. Support the preparation and completion of regulatory filings and annual returns, including corporate governance, risk and related sections of BSCR, CISSA, FCR and similar filings. Prepare, review and present risk and compliance reports, management information and Board/Committee materials (e.g., agendas, packs, minutes, presentations) for Aon entities and client entities. Report E&O/D&O issues and internal incidents as required and support follow up actions. Skills and experience that will lead to success A university degree and/or an internationally recognized qualification in compliance, risk, accounting, insurance, or legal discipline. A recognized compliance, AML or other professional regulatory certification (e.g., CAMS or equivalent) is strongly preferred. A minimum of 5 years' recent and relevant experience in AML/ATF compliance with a Bermuda RFI is required; experience within the (re)insurance, captive, insurance management, or life insurance industry is preferred. Demonstrated experience designing, implementing and monitoring Governance, Risk & Compliance frameworks for insurance or (re)insurance companies. Comprehensive understanding of the Bermuda regulatory environment (or a similar jurisdiction), particularly Insurance, AML/ATF, Financial Crime, Corporate Governance and Codes of Conduct. Strong analytical and research skills required. Excellent written and verbal communication skills, including strong presentation and advocacy skills and the ability to explain complex regulatory issues clearly to diverse audiences. Strong interpersonal and collaboration skills, with a track record of building and maintaining effective relationships with internal stakeholders, clients, regulators and industry partners. Solid project management capabilities, with the ability to prioritize, manage multiple deadlines and deliver high quality outputs in a fast paced environment; comfortable working under pressure and occasionally outside regular business hours when required. High level of digital literacy, including proficiency in Microsoft Office and experience with compliance and GRC platforms. Skills: Risk Management Strategies, Project Proposals, Financial Statements, Customer Relationship Management (CRM), Client Relationship Management, Captive Insurance, Account Management Disclaimer: As per Immigration Law, first preference will be given to suitable Bermudians, Spouses of Bermudians, or PRC holders. Applications must include a detailed resume with references. Only shortlisted applicants will be contacted. Closing Date: August 30, 2026 P.O. Box HM 2450, Hamilton HMJX
Essential Roles & Responsibilities Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis Provide technical guidance and mentoring to Level 2 engineers Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Strong troubleshooting and analytical skills Experience with network compliance, configuration management, and infrastructure documentation Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Behavioural Competencies - Organisational & Behavioural Fit Essential: 4+ years' hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Strong understanding of network principles, design, operational environments, and compliance requirements Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Fortinet / Netskope) Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools Critical Competencies - General Fit Personal Attributes: Technical leader and mentor, passionate about advanced troubleshooting and optimisation Strong compliance and risk awareness, with attention to regulatory detail Shift & Working Pattern: Standard business hours, with participation in an oncall rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities
Aug 24, 2026
Full time
Essential Roles & Responsibilities Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis Provide technical guidance and mentoring to Level 2 engineers Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Strong troubleshooting and analytical skills Experience with network compliance, configuration management, and infrastructure documentation Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Behavioural Competencies - Organisational & Behavioural Fit Essential: 4+ years' hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Strong understanding of network principles, design, operational environments, and compliance requirements Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Fortinet / Netskope) Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools Critical Competencies - General Fit Personal Attributes: Technical leader and mentor, passionate about advanced troubleshooting and optimisation Strong compliance and risk awareness, with attention to regulatory detail Shift & Working Pattern: Standard business hours, with participation in an oncall rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities
About Volta Volta is the category-defining, fully vertically integrated AI infrastructure platform - from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute : AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds. About The Role As Associate Director/Senior Manager, IT General Controls (ITGC) SOX and Internal Controls, you will lead the ITGC workstream of Volta's SOX implementation programme, reporting to the VP, SOX and Internal Controls. You will be responsible for scoping, designing, and testing controls across Volta's IT applications and systems landscape, ensuring a strong and sustainable control environment as we build toward IPO readiness. This is a hands-on role requiring close partnership with IT teams to design practical, effective controls, support remediation, and build organisational capability. You will also help drive alignment between ITGC/SOX requirements and Volta's broader ISO and SOC 2 compliance efforts. What You Will Be Doing Develop and maintain the scope of IT applications covered under SOX, and the ITGC workstream plan in consultation with the VP, SOX and Internal Controls Lead the independent delivery of the ITGC workstream, ensuring timely completion of controls design and testing for all in-scope applications Provide pragmatic, practical remediation recommendations that meet Sarbanes-Oxley Act requirements, especially with regards to General IT Controls Coordinate on an ongoing basis with management and external auditors, and agree remediation approaches with the IT team Provide regular SOX ITGC updates to the VP, SOX and Internal Controls for SOX SteerCo, Executive Committee, and Audit Committee meetings Contribute inputs to the VP, SOX and Internal Controls for the year-end impact assessment Manage senior stakeholders across IT, Finance, and Audit teams Build and maintain the ITGC SOX team Provide hands-on support to IT teams on effective execution of controls and remediation efforts Deliver training and guidance to process owners and Heads of Department on key SOX requirements Support implementation of ISO and SOC 2 compliance requirements in collaboration with IT teams What You Bring 6-8 years' experience working on and leading SOX ITGC programmes Experience working on IPO SOX readiness highly desirable Experience in IT risk management and IT Internal Audit desirable Big 4 experience preferred, though not mandatory Strong knowledge of the requirements of the Sarbanes-Oxley Act, particularly General IT Controls Effective written, verbal, and presentation communication skills, with the ability to communicate, challenge, and influence constructively Collaborative team player with a positive, flexible, and hands-on attitude, and strong project management skills Proven experience communicating and engaging at a senior level across multiple departments, and willingness to travel internationally REQ-53 What We Offer At Volta, we believe people do their best work when they feel supported, trusted and able to grow. We're building a company where you can make an impact, keep a healthy balance between work and life, and build a career you're proud of. As a global team, we do our best to provide great benefits wherever you're based. While some benefits vary by country due to local regulations, we believe looking after our people is simply the right thing to do. Competitive salary based on the work you do here, not your previous salary Equity in Volta, giving you the opportunity to share in the company's long-term success Retirement/pension contributions Comprehensive health, wellbeing and insurance benefits Generous number of vacation days each year Additional Information Equal Opportunity Volta is an equal opportunity employer. We are committed to building a diverse and inclusive team and make employment decisions based on skills, qualifications, experience and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected characteristic. Accessibility Volta is committed to providing an accessible recruitment experience for all candidates. If you require accommodations or adjustments at any stage of the application or interview process, please contact us at . We will work with you to identify reasonable accommodations that enable you to participate fully in the hiring process. Candidate Privacy Notice By applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws, including the UK GDPR, EU GDPR and relevant US state privacy regulations. Your data will be shared only with those involved in the hiring process and will not be used for unrelated purposes. For details, see our Recruitment & Candidate Privacy Notice. Note to Recruitment Agencies Volta does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any unsolicited submissions, including those sent directly to hiring managers or employees, will be treated as the property of Volta. No agency fees will be payable unless a valid, signed recruitment agreement is in place, and the agency has been specifically engaged for the relevant vacancy.
Aug 24, 2026
Full time
About Volta Volta is the category-defining, fully vertically integrated AI infrastructure platform - from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute : AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds. About The Role As Associate Director/Senior Manager, IT General Controls (ITGC) SOX and Internal Controls, you will lead the ITGC workstream of Volta's SOX implementation programme, reporting to the VP, SOX and Internal Controls. You will be responsible for scoping, designing, and testing controls across Volta's IT applications and systems landscape, ensuring a strong and sustainable control environment as we build toward IPO readiness. This is a hands-on role requiring close partnership with IT teams to design practical, effective controls, support remediation, and build organisational capability. You will also help drive alignment between ITGC/SOX requirements and Volta's broader ISO and SOC 2 compliance efforts. What You Will Be Doing Develop and maintain the scope of IT applications covered under SOX, and the ITGC workstream plan in consultation with the VP, SOX and Internal Controls Lead the independent delivery of the ITGC workstream, ensuring timely completion of controls design and testing for all in-scope applications Provide pragmatic, practical remediation recommendations that meet Sarbanes-Oxley Act requirements, especially with regards to General IT Controls Coordinate on an ongoing basis with management and external auditors, and agree remediation approaches with the IT team Provide regular SOX ITGC updates to the VP, SOX and Internal Controls for SOX SteerCo, Executive Committee, and Audit Committee meetings Contribute inputs to the VP, SOX and Internal Controls for the year-end impact assessment Manage senior stakeholders across IT, Finance, and Audit teams Build and maintain the ITGC SOX team Provide hands-on support to IT teams on effective execution of controls and remediation efforts Deliver training and guidance to process owners and Heads of Department on key SOX requirements Support implementation of ISO and SOC 2 compliance requirements in collaboration with IT teams What You Bring 6-8 years' experience working on and leading SOX ITGC programmes Experience working on IPO SOX readiness highly desirable Experience in IT risk management and IT Internal Audit desirable Big 4 experience preferred, though not mandatory Strong knowledge of the requirements of the Sarbanes-Oxley Act, particularly General IT Controls Effective written, verbal, and presentation communication skills, with the ability to communicate, challenge, and influence constructively Collaborative team player with a positive, flexible, and hands-on attitude, and strong project management skills Proven experience communicating and engaging at a senior level across multiple departments, and willingness to travel internationally REQ-53 What We Offer At Volta, we believe people do their best work when they feel supported, trusted and able to grow. We're building a company where you can make an impact, keep a healthy balance between work and life, and build a career you're proud of. As a global team, we do our best to provide great benefits wherever you're based. While some benefits vary by country due to local regulations, we believe looking after our people is simply the right thing to do. Competitive salary based on the work you do here, not your previous salary Equity in Volta, giving you the opportunity to share in the company's long-term success Retirement/pension contributions Comprehensive health, wellbeing and insurance benefits Generous number of vacation days each year Additional Information Equal Opportunity Volta is an equal opportunity employer. We are committed to building a diverse and inclusive team and make employment decisions based on skills, qualifications, experience and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected characteristic. Accessibility Volta is committed to providing an accessible recruitment experience for all candidates. If you require accommodations or adjustments at any stage of the application or interview process, please contact us at . We will work with you to identify reasonable accommodations that enable you to participate fully in the hiring process. Candidate Privacy Notice By applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws, including the UK GDPR, EU GDPR and relevant US state privacy regulations. Your data will be shared only with those involved in the hiring process and will not be used for unrelated purposes. For details, see our Recruitment & Candidate Privacy Notice. Note to Recruitment Agencies Volta does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any unsolicited submissions, including those sent directly to hiring managers or employees, will be treated as the property of Volta. No agency fees will be payable unless a valid, signed recruitment agreement is in place, and the agency has been specifically engaged for the relevant vacancy.
You will need to login before you can apply for a job. View more categories View less categories Sector Human Resources Contract Type Permanent Hours Full Time We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC's, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team. This role will also provide specific support to managers and employees , including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization. Responsibilities Act as a trusted advisor to business leaders, ensuring people strategies support business needs. Partner with leadership to drive organizational effectiveness and a high-performance culture. Partnering to support the business through transformation and change. Execute on continued reshaping, growth, acquisition, reorganization, etc Work directly with managers to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics. Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives. Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities. Support digital transformation efforts from ES operations , such as AI-driven recruitment and process automation. Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience. Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams. Mentor and onboard others across the ES organization and lead and coach them through initiatives. Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable). Requirements and Key Skills Proven track record of AI fluency through designing and implementing AI enable process improvements. Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment. Demonstrated ability to be a self-starter and proactive Comfort with ambiguity and proven change agency. Ability to develop effective relationships across all levels of the organization and with diverse client groups. Excellent verbal and written communication skills; must be a strong and succinct communicator. Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus. Ability to take trends and data, boiling them down to presentable themes and connecting the dots . Ability to partner with COEs to design, build, and implement programs and processes to support business needs. Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions. General knowledge of employment policies and practices Knowledge of staffing, compensation, and talent management best practices. Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace and world, empowering people with disabilities to gain meaningful employment and to feel the sense of belonging we all strive for. It starts in our own house, working to become the employer of choice for people with disabilities and attracting and retaining the best talent the world has to offer, in which accessibility plays a critical role." - Catherine Nichols VP Office of Accessibility, Salesforce We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long-term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt-in to the Schemeusing this accommodation form . Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all. Discover ourDublin andLondon office accessibility guides that showcase Salesforce's commitment to customer success, trust-building, and equity. Our world-class programmes help employees thrive and perform their work without barriers. We provide various assistive tech devices (i.e., speech recognition software and screen readers), Neurodiversity Job coaching, mentoring and career development opportunities, workplace accommodations, and regular disability inclusion training to people leaders. Your wellbeing is also important outside the workplace. Our employee benefits in theUK andIreland support you and your family in all life stages. The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visitour webpage . Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products, experiences, and culture. We can't do this alone, and we don't have all the answers. Abilityforce unites people with visible and invisible disabilities and their allies, treating a community of support and sense of belonging. Learn morehere ! Awards and Achievements The Valuable 500 :In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILOGlobal Business and Disability Network : Salesforce is a member of the ILO Global Business and Disability Network, aiming to create a global workforce culture that is respectful and welcoming of people with disabilities. Disability Equality Index Award UK 2024:TheDisability:IN DEI index documents the growing importance of disability data in global business culture. Companies use the information contained in these pages to benchmark their disability inclusive initiatives. In 2024, Salesforce achieved the top score of 100, showcasing our efforts to make our company the best place to work for People with Disabilities. Member ofBusiness Disability Forum :Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion.
Aug 22, 2026
Full time
You will need to login before you can apply for a job. View more categories View less categories Sector Human Resources Contract Type Permanent Hours Full Time We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC's, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team. This role will also provide specific support to managers and employees , including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization. Responsibilities Act as a trusted advisor to business leaders, ensuring people strategies support business needs. Partner with leadership to drive organizational effectiveness and a high-performance culture. Partnering to support the business through transformation and change. Execute on continued reshaping, growth, acquisition, reorganization, etc Work directly with managers to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics. Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives. Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities. Support digital transformation efforts from ES operations , such as AI-driven recruitment and process automation. Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience. Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams. Mentor and onboard others across the ES organization and lead and coach them through initiatives. Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable). Requirements and Key Skills Proven track record of AI fluency through designing and implementing AI enable process improvements. Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment. Demonstrated ability to be a self-starter and proactive Comfort with ambiguity and proven change agency. Ability to develop effective relationships across all levels of the organization and with diverse client groups. Excellent verbal and written communication skills; must be a strong and succinct communicator. Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus. Ability to take trends and data, boiling them down to presentable themes and connecting the dots . Ability to partner with COEs to design, build, and implement programs and processes to support business needs. Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions. General knowledge of employment policies and practices Knowledge of staffing, compensation, and talent management best practices. Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace and world, empowering people with disabilities to gain meaningful employment and to feel the sense of belonging we all strive for. It starts in our own house, working to become the employer of choice for people with disabilities and attracting and retaining the best talent the world has to offer, in which accessibility plays a critical role." - Catherine Nichols VP Office of Accessibility, Salesforce We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long-term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt-in to the Schemeusing this accommodation form . Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all. Discover ourDublin andLondon office accessibility guides that showcase Salesforce's commitment to customer success, trust-building, and equity. Our world-class programmes help employees thrive and perform their work without barriers. We provide various assistive tech devices (i.e., speech recognition software and screen readers), Neurodiversity Job coaching, mentoring and career development opportunities, workplace accommodations, and regular disability inclusion training to people leaders. Your wellbeing is also important outside the workplace. Our employee benefits in theUK andIreland support you and your family in all life stages. The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visitour webpage . Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products, experiences, and culture. We can't do this alone, and we don't have all the answers. Abilityforce unites people with visible and invisible disabilities and their allies, treating a community of support and sense of belonging. Learn morehere ! Awards and Achievements The Valuable 500 :In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILOGlobal Business and Disability Network : Salesforce is a member of the ILO Global Business and Disability Network, aiming to create a global workforce culture that is respectful and welcoming of people with disabilities. Disability Equality Index Award UK 2024:TheDisability:IN DEI index documents the growing importance of disability data in global business culture. Companies use the information contained in these pages to benchmark their disability inclusive initiatives. In 2024, Salesforce achieved the top score of 100, showcasing our efforts to make our company the best place to work for People with Disabilities. Member ofBusiness Disability Forum :Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion.
In this role you will be an integral member of the Reward function in our People Experience Team, managing three UK payrolls, in addition to smaller European payrolls. Reporting to Director, Global Total Rewards, with a dotted line to the VP, Payroll, you will be the subject matter expert for payroll, working closely with the wider generalist teams and finance teams to ensure data is accurately inputted, processed, approved and reported on a monthly and annual basis. You will be responsible for the relationship with our external payroll provider as well as leading on all payroll projects. This role requires a start date of 25th September 2026. Hybrid working options are available What you'll do:Payroll Strategy and Vendor Management Responsible for leading and delivering payroll projects for the region, including but not limited to, the implementation of new payrolls Act as a payroll expert resource for the region, advising on best practice to increase payroll efficiency and effectiveness, implementing regional payroll governance with common practices and SLAs Work closely with the global PX systems team to identify opportunities for automation and integration with the HCM Manage the relationship with the external payroll provider for the payrolls actively managed, holding them to strict deadlines and monitoring them to ensure adherence to agreed SLAs Payroll Processing Ensure timely and accurate payroll execution. Working closely with the wider PX generalist and Finance teams, ensuring data is accurately inputted, processed, approved and reported each pay period. Ensuring all third-party payments are made on time to relevant bodies. You will be the main point of contact for all payroll related activity and employee queries. Manage year end processes (P60, P11D, ERs, Director Emoluments): devise process plan, manage collation of all relevant data and undertake relevant checks. Support Finance on PSA reporting. Respond to family-friendly policy queries and pay projection requests that require manual calculation including Parental Leave pay, Shared Parental leave, Sickness, Unpaid leave etc. Support with policy cost projections as required. Responsible for payroll related responses to third-party audits across all UK Business units. You will also conduct regular audits within our own HRIS system to ensure accurate data and ensure reporting remains fit for purpose for the UK. Ensure that all payroll practices comply with applicable country-specific laws and monitor upcoming legislation changes. Implement any changes in conjunction with the payroll provider and notify the business as required. Who you are: A proven track record in delivering payrolls across multiple European countries to a high standard, including the UK. High attention to detail, able to identify errors in large quantities of data. Strong analytical and problem-solving skills, with the ability to consider with the wider picture to identify cause and effect. Strong vendor management skills In-depth knowledge of UK payroll rules and regulations Outstanding communication and collaboration abilities, both internally and externally. What we give you: You join a vibrant global community with the opportunity to channel your passion every day A modern office environment designed for you, empowering you to bring your best Investment in your professional growth and development enabling you to thrive in our vibrant community The space to accelerate progress, positively disrupt and create what happens next We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There's also time off over winter break. Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music's aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual's sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Please note that applicants must be at least 18 years of age.
Aug 22, 2026
Full time
In this role you will be an integral member of the Reward function in our People Experience Team, managing three UK payrolls, in addition to smaller European payrolls. Reporting to Director, Global Total Rewards, with a dotted line to the VP, Payroll, you will be the subject matter expert for payroll, working closely with the wider generalist teams and finance teams to ensure data is accurately inputted, processed, approved and reported on a monthly and annual basis. You will be responsible for the relationship with our external payroll provider as well as leading on all payroll projects. This role requires a start date of 25th September 2026. Hybrid working options are available What you'll do:Payroll Strategy and Vendor Management Responsible for leading and delivering payroll projects for the region, including but not limited to, the implementation of new payrolls Act as a payroll expert resource for the region, advising on best practice to increase payroll efficiency and effectiveness, implementing regional payroll governance with common practices and SLAs Work closely with the global PX systems team to identify opportunities for automation and integration with the HCM Manage the relationship with the external payroll provider for the payrolls actively managed, holding them to strict deadlines and monitoring them to ensure adherence to agreed SLAs Payroll Processing Ensure timely and accurate payroll execution. Working closely with the wider PX generalist and Finance teams, ensuring data is accurately inputted, processed, approved and reported each pay period. Ensuring all third-party payments are made on time to relevant bodies. You will be the main point of contact for all payroll related activity and employee queries. Manage year end processes (P60, P11D, ERs, Director Emoluments): devise process plan, manage collation of all relevant data and undertake relevant checks. Support Finance on PSA reporting. Respond to family-friendly policy queries and pay projection requests that require manual calculation including Parental Leave pay, Shared Parental leave, Sickness, Unpaid leave etc. Support with policy cost projections as required. Responsible for payroll related responses to third-party audits across all UK Business units. You will also conduct regular audits within our own HRIS system to ensure accurate data and ensure reporting remains fit for purpose for the UK. Ensure that all payroll practices comply with applicable country-specific laws and monitor upcoming legislation changes. Implement any changes in conjunction with the payroll provider and notify the business as required. Who you are: A proven track record in delivering payrolls across multiple European countries to a high standard, including the UK. High attention to detail, able to identify errors in large quantities of data. Strong analytical and problem-solving skills, with the ability to consider with the wider picture to identify cause and effect. Strong vendor management skills In-depth knowledge of UK payroll rules and regulations Outstanding communication and collaboration abilities, both internally and externally. What we give you: You join a vibrant global community with the opportunity to channel your passion every day A modern office environment designed for you, empowering you to bring your best Investment in your professional growth and development enabling you to thrive in our vibrant community The space to accelerate progress, positively disrupt and create what happens next We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There's also time off over winter break. Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music's aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual's sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. Please note that applicants must be at least 18 years of age.
Business Unit Blackstone Credit & Insurance Solutions - Quant, Data, Risk (QDR) Group Overview Blackstone Credit & Insurance ("BXCI") is one of the world's leading credit investors, with investments spanning private investment grade, asset based lending, public investment grade and high yield, sustainable resources, infrastructure debt, collateralized loan obligations, direct lending and opportunistic credit. BXCI also provides investment management services to insurance companies, helping them deliver for policyholders through world class private credit capabilities. Job Title Vice President or Senior Vice President Responsibilities Risk Analytics & Framework Development Build, enhance, and maintain risk analytics for insurance, public credit, and private credit portfolios, including exposure analysis, factor sensitivities, stress testing, and scenario analysis. Oversee the production of high quality asset cash flow projections across multiple scenarios, balancing portfolio management assumptions with realistic downside outcomes. Integrate third party analytics platforms (Intex, Cardo, FactSet, Aladdin, Bloomberg) into internal risk models and reporting frameworks. Ensure accuracy, consistency, timeliness, and governance of reference data, models, and security level analytics across the risk platform. Stakeholder Partnership Partner with portfolio managers, deal teams, traders, and clients to deliver actionable risk insights supporting portfolio construction, hedging, and underwriting. Collaborate with quant, technology, and data engineering teams to implement scalable workflows, data lineage, access controls, and analytical tools. Train and manage offshore teams to extend analytics coverage and institutional knowledge across time zones. Work closely with performance reporting teams to align attribution frameworks with portfolio risk profiles and investment style. Client Engagement & Communication Communicate complex quantitative concepts clearly to both technical and non technical audiences. Engage directly with clients to understand risk objectives, deliver tailored analysis, and respond to risk related inquiries. Qualifications Blackstone seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors. In addition to strong analytical and quantitative skills, the successful candidate should have: Bachelor's degree in Finance, Economics, STEM, or a related field; advanced degree preferred. + years of experience in investment risk, portfolio analytics, or quantitative finance, with exposure to both public and private credit. Insurance a plus. Deep understanding of corporate credit, structured credit, loans, real estate, and securitized products. Demonstrated ownership of risk analytics platforms, data workflows, and cross asset risk frameworks. Familiarity with regulatory, audit, and governance expectations for institutional investors. Strong proficiency with Intex, FactSet, Aladdin, PolyPaths, Bloomberg, or similar platforms. Strong SQL skills; Python proficiency preferred. Experience with BI and reporting tools (e.g., Sigma) and data catalog or lineage platforms.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion. Securities Licenses and Other Requirements Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case by case basis. Please speak with your Blackstone Recruiting contact with any questions. EEO Statement Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.
Aug 22, 2026
Full time
Business Unit Blackstone Credit & Insurance Solutions - Quant, Data, Risk (QDR) Group Overview Blackstone Credit & Insurance ("BXCI") is one of the world's leading credit investors, with investments spanning private investment grade, asset based lending, public investment grade and high yield, sustainable resources, infrastructure debt, collateralized loan obligations, direct lending and opportunistic credit. BXCI also provides investment management services to insurance companies, helping them deliver for policyholders through world class private credit capabilities. Job Title Vice President or Senior Vice President Responsibilities Risk Analytics & Framework Development Build, enhance, and maintain risk analytics for insurance, public credit, and private credit portfolios, including exposure analysis, factor sensitivities, stress testing, and scenario analysis. Oversee the production of high quality asset cash flow projections across multiple scenarios, balancing portfolio management assumptions with realistic downside outcomes. Integrate third party analytics platforms (Intex, Cardo, FactSet, Aladdin, Bloomberg) into internal risk models and reporting frameworks. Ensure accuracy, consistency, timeliness, and governance of reference data, models, and security level analytics across the risk platform. Stakeholder Partnership Partner with portfolio managers, deal teams, traders, and clients to deliver actionable risk insights supporting portfolio construction, hedging, and underwriting. Collaborate with quant, technology, and data engineering teams to implement scalable workflows, data lineage, access controls, and analytical tools. Train and manage offshore teams to extend analytics coverage and institutional knowledge across time zones. Work closely with performance reporting teams to align attribution frameworks with portfolio risk profiles and investment style. Client Engagement & Communication Communicate complex quantitative concepts clearly to both technical and non technical audiences. Engage directly with clients to understand risk objectives, deliver tailored analysis, and respond to risk related inquiries. Qualifications Blackstone seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors. In addition to strong analytical and quantitative skills, the successful candidate should have: Bachelor's degree in Finance, Economics, STEM, or a related field; advanced degree preferred. + years of experience in investment risk, portfolio analytics, or quantitative finance, with exposure to both public and private credit. Insurance a plus. Deep understanding of corporate credit, structured credit, loans, real estate, and securitized products. Demonstrated ownership of risk analytics platforms, data workflows, and cross asset risk frameworks. Familiarity with regulatory, audit, and governance expectations for institutional investors. Strong proficiency with Intex, FactSet, Aladdin, PolyPaths, Bloomberg, or similar platforms. Strong SQL skills; Python proficiency preferred. Experience with BI and reporting tools (e.g., Sigma) and data catalog or lineage platforms.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion. Securities Licenses and Other Requirements Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case by case basis. Please speak with your Blackstone Recruiting contact with any questions. EEO Statement Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together. We are seeking a highly motivated Tax Manager to join Rapyd's Global Tax team, based in Amsterdam or London. This is a specialist role with a clear mandate: own and scale Rapyd's EU and international regulatory reporting obligations end-to-end. You will be the in-house expert for CESOP, FATCA, CRS, DAC6, DAC7, and more tax matters, working directly with the VP Global Tax and partnering with Finance, Compliance, Legal, and Technology teams across the group. This role is ideal for a tax professional with financial institutions or PSP experience who wants to build something - not inherit a finished process - and who is energised by the growing complexity of the EU regulatory tax reporting landscape. Key Responsibilities All EU jurisdictions where Rapyd operates - data extraction, reconciliation, submission coordination with local advisors, quality control, and management of regulatory correspondence and authority queries. Manage FATCA and CRS obligations for Rapyd's entities globally - entity classification reviews, due diligence procedures, reportable account identification, annual reporting submissions, and IRS/local competent authority compliance. Lead DAC6 (mandatory disclosure rules) and DAC7 (digital platform reporting) compliance across EU entities, including hallmark assessments, intermediary obligations, and coordination with external counsel. Product & Business Advisory: Advise on new product launches, new payment flows, and business model changes from a regulatory reporting perspective. Process & Technology: Build scalable data pipelines and reporting infrastructure in partnership with Product, Data, Legal, Finance and other stakeholders, reducing manual effort and improving data quality for all regulatory submissions. Legislative Monitoring: Monitor EU legislative developments, assess business impact proactively, and recommend appropriate actions to senior management. Audit & Authority Relations: Support tax audits and inquiries from tax authorities across EU jurisdictions; manage relationships with external advisors on regulatory reporting matters. Broader Tax Support: Contribute to the broader Global Tax function, including transfer pricing documentation, corporate income tax compliance, and VAT, as capacity allows. Requirements 5-8 years of relevant tax experience, including professional experience in a Big 4 or international tax advisory firm and/or in-house tax role. Strong knowledge of EU tax regulations, international taxation and transfer pricing. Experience in OECD framework and cross border tax structuring. Experience with tax compliance, and tax risk management in a multinational environment. Ability to work effectively and independently with external advisors and internal cross-functional partners. Excellent analytical, problem-solving, and communication skills. Strong ability to work with large, complex datasets; comfort with data tools Direct hands on experience with at least one of CESOP, FATCA, or CRS compliance - end-to end, not just advisory - is preferred.
Aug 18, 2026
Full time
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together. We are seeking a highly motivated Tax Manager to join Rapyd's Global Tax team, based in Amsterdam or London. This is a specialist role with a clear mandate: own and scale Rapyd's EU and international regulatory reporting obligations end-to-end. You will be the in-house expert for CESOP, FATCA, CRS, DAC6, DAC7, and more tax matters, working directly with the VP Global Tax and partnering with Finance, Compliance, Legal, and Technology teams across the group. This role is ideal for a tax professional with financial institutions or PSP experience who wants to build something - not inherit a finished process - and who is energised by the growing complexity of the EU regulatory tax reporting landscape. Key Responsibilities All EU jurisdictions where Rapyd operates - data extraction, reconciliation, submission coordination with local advisors, quality control, and management of regulatory correspondence and authority queries. Manage FATCA and CRS obligations for Rapyd's entities globally - entity classification reviews, due diligence procedures, reportable account identification, annual reporting submissions, and IRS/local competent authority compliance. Lead DAC6 (mandatory disclosure rules) and DAC7 (digital platform reporting) compliance across EU entities, including hallmark assessments, intermediary obligations, and coordination with external counsel. Product & Business Advisory: Advise on new product launches, new payment flows, and business model changes from a regulatory reporting perspective. Process & Technology: Build scalable data pipelines and reporting infrastructure in partnership with Product, Data, Legal, Finance and other stakeholders, reducing manual effort and improving data quality for all regulatory submissions. Legislative Monitoring: Monitor EU legislative developments, assess business impact proactively, and recommend appropriate actions to senior management. Audit & Authority Relations: Support tax audits and inquiries from tax authorities across EU jurisdictions; manage relationships with external advisors on regulatory reporting matters. Broader Tax Support: Contribute to the broader Global Tax function, including transfer pricing documentation, corporate income tax compliance, and VAT, as capacity allows. Requirements 5-8 years of relevant tax experience, including professional experience in a Big 4 or international tax advisory firm and/or in-house tax role. Strong knowledge of EU tax regulations, international taxation and transfer pricing. Experience in OECD framework and cross border tax structuring. Experience with tax compliance, and tax risk management in a multinational environment. Ability to work effectively and independently with external advisors and internal cross-functional partners. Excellent analytical, problem-solving, and communication skills. Strong ability to work with large, complex datasets; comfort with data tools Direct hands on experience with at least one of CESOP, FATCA, or CRS compliance - end-to end, not just advisory - is preferred.
European VAT Senior Manager, Amazon Consumer Stores, Amazon Tax Advisory & Planning Team Job ID: Amazon UK Services Ltd. Amazon is seeking a European VAT Senior Manager to lead VAT strategy, risk governance, and policy across multi-jurisdictional operations throughout Europe. This role combines deep technical VAT expertise with strategic leadership, driving scalable compliance frameworks, influencing senior decision-making, and setting the direction for complex, cross-border VAT matters. Key job responsibilities This position will lead cross-functional engagement with senior business partners, legal, operations, and tax leadership to shape strategy, define governance frameworks, and drive alignment on complex VAT matters across multiple jurisdictions and business lines. The role requires setting the strategic direction for VAT risk management and influencing organisational priorities at a senior level. In order to be successful, the candidate must demonstrate strategic vision and high judgment, setting priorities for multi-disciplinary teams, making decisions with significant business, regulatory, or financial implications, and determining where to allocate resources for maximum impact. The candidate must operate with independence and bring clarity to complexity. The candidate must: Have deep, recognized expertise in VAT across multiple jurisdictions, with a proven track record of leading complex advisory engagements, setting organisational tax positions, and influencing business strategy at a senior leadership level; and Be able to lead and own the resolution of the most complex audit and controversy matters, developing strategy, managing external advisors, and driving outcomes with tax authorities across multiple jurisdictions. Be able to communicate complex VAT matters with clarity and conviction to executive audiences, bringing strategic recommendations, not just analysis, and driving alignment across diverse stakeholder groups. Be a trusted business partner to senior leaders, effectively influencing and challenging decisions across organisations. A day in the life This position owns the strategic direction of VAT planning and risk management across the portfolio, leading large-scale, cross-functional programmes from conception through execution. The role is accountable for identifying and mitigating material VAT risks, developing and embedding governance frameworks, and ensuring organisational readiness for regulatory change. The incumbent will establish mechanisms for continuous improvement, determine resource allocation, and report directly to senior leadership on exposure, remediation, and strategic priorities. Basic Qualifications professional tax, accounting or legal qualification (e.g., Chartered Accountant (CA), Associate Chartered Accountant (ACA), Chartered Tax Adviser (CTA), Chartered Institute of Taxation (CIOT) or similar) Experience advisory experience in a large accounting/consultancy practice, law firm, tax authority or business in-house. Experience in international indirect tax planning and strong understanding of or practical experience with tax laws in other countries Knowledge of knowledge of VAT in EU/UK Extensive and progressive VAT experience with a global consulting firm (Big 4 or equivalent), law firm, or major multinational organisation, with demonstrated experience leading teams and managing complex, multi-jurisdictional engagements. Preferred Qualifications Strategic leader who takes ownership of large-scale programmes, demonstrates high judgment in prioritisation, and delivers results through others in complex, ambiguous environments with material business impact Proven ability to operate with independence in highly ambiguous, fast-paced environments, making decisions with significant financial or regulatory implications and navigating organisational complexity Proven track record of influencing and challenging senior leaders (VP+), building trust as a strategic partner, and communicating complex matters with clarity under pressure Able to analyze and review statutes, regulations, and case law and then extract data and make appropriate recommendations Exceptional interpersonal and leadership skills, including the ability to build consensus, drive alignment across multiple teams and organisations, and influence without authority at the most senior levels Experience designing and implementing governance or risk frameworks across multi-jurisdictional operations Experience managing relationships with tax authorities and external advisors at a strategic level Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 18, 2026
Full time
European VAT Senior Manager, Amazon Consumer Stores, Amazon Tax Advisory & Planning Team Job ID: Amazon UK Services Ltd. Amazon is seeking a European VAT Senior Manager to lead VAT strategy, risk governance, and policy across multi-jurisdictional operations throughout Europe. This role combines deep technical VAT expertise with strategic leadership, driving scalable compliance frameworks, influencing senior decision-making, and setting the direction for complex, cross-border VAT matters. Key job responsibilities This position will lead cross-functional engagement with senior business partners, legal, operations, and tax leadership to shape strategy, define governance frameworks, and drive alignment on complex VAT matters across multiple jurisdictions and business lines. The role requires setting the strategic direction for VAT risk management and influencing organisational priorities at a senior level. In order to be successful, the candidate must demonstrate strategic vision and high judgment, setting priorities for multi-disciplinary teams, making decisions with significant business, regulatory, or financial implications, and determining where to allocate resources for maximum impact. The candidate must operate with independence and bring clarity to complexity. The candidate must: Have deep, recognized expertise in VAT across multiple jurisdictions, with a proven track record of leading complex advisory engagements, setting organisational tax positions, and influencing business strategy at a senior leadership level; and Be able to lead and own the resolution of the most complex audit and controversy matters, developing strategy, managing external advisors, and driving outcomes with tax authorities across multiple jurisdictions. Be able to communicate complex VAT matters with clarity and conviction to executive audiences, bringing strategic recommendations, not just analysis, and driving alignment across diverse stakeholder groups. Be a trusted business partner to senior leaders, effectively influencing and challenging decisions across organisations. A day in the life This position owns the strategic direction of VAT planning and risk management across the portfolio, leading large-scale, cross-functional programmes from conception through execution. The role is accountable for identifying and mitigating material VAT risks, developing and embedding governance frameworks, and ensuring organisational readiness for regulatory change. The incumbent will establish mechanisms for continuous improvement, determine resource allocation, and report directly to senior leadership on exposure, remediation, and strategic priorities. Basic Qualifications professional tax, accounting or legal qualification (e.g., Chartered Accountant (CA), Associate Chartered Accountant (ACA), Chartered Tax Adviser (CTA), Chartered Institute of Taxation (CIOT) or similar) Experience advisory experience in a large accounting/consultancy practice, law firm, tax authority or business in-house. Experience in international indirect tax planning and strong understanding of or practical experience with tax laws in other countries Knowledge of knowledge of VAT in EU/UK Extensive and progressive VAT experience with a global consulting firm (Big 4 or equivalent), law firm, or major multinational organisation, with demonstrated experience leading teams and managing complex, multi-jurisdictional engagements. Preferred Qualifications Strategic leader who takes ownership of large-scale programmes, demonstrates high judgment in prioritisation, and delivers results through others in complex, ambiguous environments with material business impact Proven ability to operate with independence in highly ambiguous, fast-paced environments, making decisions with significant financial or regulatory implications and navigating organisational complexity Proven track record of influencing and challenging senior leaders (VP+), building trust as a strategic partner, and communicating complex matters with clarity under pressure Able to analyze and review statutes, regulations, and case law and then extract data and make appropriate recommendations Exceptional interpersonal and leadership skills, including the ability to build consensus, drive alignment across multiple teams and organisations, and influence without authority at the most senior levels Experience designing and implementing governance or risk frameworks across multi-jurisdictional operations Experience managing relationships with tax authorities and external advisors at a strategic level Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About The Role We are seeking a Tax Compliance & Operations Manager to own the group's day-to-day tax compliance and operations as the structures scale. Reporting to the VP of Tax and working closely with finance, people/payroll, and external advisors, this is a hands-on, build-it-from-scratch role with broad exposure across the UK, US, Norway, and Spain. It is ideal for someone who thrives in a high-growth environment and is comfortable building as well as operating. What You Will Be Doing Run the group tax compliance calendar across the UK, US, Norway, and Spain (and further jurisdictions over time), tracking obligations and deadlines, preparing and/or reviewing filings, and coordinating local advisors Prepare and review corporate tax computations, including claims and incentives such as R&D credits and capital allowances, and support the tax provision / ASC 740 process feeding group reporting Support indirect tax (e.g. VAT / sales taxes) and withholding tax compliance across jurisdictions Support the US tax workstream alongside external advisors, including federal and multi-state filings, entity classification, IRA / energy tax credits, and data gathering for GILTI / FDII / BEAT and Pillar 2 Support US sales-and-use tax and nexus compliance as US revenue comes online, including nexus monitoring, registrations, taxability, and exemption-certificate management Own option / ESOP / ESPP tax, payroll-tax interactions, and the related reporting obligations Support operational transfer-pricing compliance, including intercompany documentation, data, and cost-plus frameworks Support the Senior Accounting Officer (SAO) regime and help stand up tax processes and documentation from a blank sheet, working alongside the internal controls function Maintain the tax side of the entity tracker as new SPVs and entities are formed, and manage day-to-day external advisor relationships and audit workstreams What You Bring Professional qualification (ACA / CTA / ACCA or equivalent), Big 4 or strong in-house trained Corporate tax background with genuine multi-entity exposure and a solid UK corporate tax compliance foundation Demonstrable experience owning a full compliance cycle end-to-end with genuine autonomy Comfortable independently owning a compliance calendar and managing advisor relationships Highly organised and process-oriented, with a builder's mindset - happy creating structure and documentation where little exists Clear communicator who can work across finance, people/payroll, and external advisors Nice to Have US tax exposure (federal and/or multi-state), or broader cross-border / inbound-outbound experience Equity / employment tax experience (options, ESOP, etc.) Tax provision experience (ASC 740 or IAS 12) Awareness of controls frameworks (SOX / internal controls) sufficient to work alongside the internal controls function Experience in a high-growth, infrastructure, or technology environment, and exposure to ERP / tax system implementation
Aug 12, 2026
Full time
About The Role We are seeking a Tax Compliance & Operations Manager to own the group's day-to-day tax compliance and operations as the structures scale. Reporting to the VP of Tax and working closely with finance, people/payroll, and external advisors, this is a hands-on, build-it-from-scratch role with broad exposure across the UK, US, Norway, and Spain. It is ideal for someone who thrives in a high-growth environment and is comfortable building as well as operating. What You Will Be Doing Run the group tax compliance calendar across the UK, US, Norway, and Spain (and further jurisdictions over time), tracking obligations and deadlines, preparing and/or reviewing filings, and coordinating local advisors Prepare and review corporate tax computations, including claims and incentives such as R&D credits and capital allowances, and support the tax provision / ASC 740 process feeding group reporting Support indirect tax (e.g. VAT / sales taxes) and withholding tax compliance across jurisdictions Support the US tax workstream alongside external advisors, including federal and multi-state filings, entity classification, IRA / energy tax credits, and data gathering for GILTI / FDII / BEAT and Pillar 2 Support US sales-and-use tax and nexus compliance as US revenue comes online, including nexus monitoring, registrations, taxability, and exemption-certificate management Own option / ESOP / ESPP tax, payroll-tax interactions, and the related reporting obligations Support operational transfer-pricing compliance, including intercompany documentation, data, and cost-plus frameworks Support the Senior Accounting Officer (SAO) regime and help stand up tax processes and documentation from a blank sheet, working alongside the internal controls function Maintain the tax side of the entity tracker as new SPVs and entities are formed, and manage day-to-day external advisor relationships and audit workstreams What You Bring Professional qualification (ACA / CTA / ACCA or equivalent), Big 4 or strong in-house trained Corporate tax background with genuine multi-entity exposure and a solid UK corporate tax compliance foundation Demonstrable experience owning a full compliance cycle end-to-end with genuine autonomy Comfortable independently owning a compliance calendar and managing advisor relationships Highly organised and process-oriented, with a builder's mindset - happy creating structure and documentation where little exists Clear communicator who can work across finance, people/payroll, and external advisors Nice to Have US tax exposure (federal and/or multi-state), or broader cross-border / inbound-outbound experience Equity / employment tax experience (options, ESOP, etc.) Tax provision experience (ASC 740 or IAS 12) Awareness of controls frameworks (SOX / internal controls) sufficient to work alongside the internal controls function Experience in a high-growth, infrastructure, or technology environment, and exposure to ERP / tax system implementation
Join JPMorgan Chase and leverage your expertise in a pivotal role within the EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team. As a Policy Manager within EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team, you will contribute to responsible business growth by anticipating and addressing new and emerging risks. Your expert judgment will be crucial in solving real world challenges that impact our company, customers, and communities. You will be a key player responsible for interpreting the firm's new and changing global policies and related requirements derived from regulatory guidance across our EMEA operations. This is a key position focused on building and managing relationships with both internal and external stakeholders across EMEA. Job responsibilities Proactively monitor and interpret changes in EMEA AML/KYC regulations and guidance. Assess the impact of these changes on policies and operations, and work with relevant teams to implement necessary updates in a timely and effective manner; ensuring that WKO KYC business practices, procedures, and technological capabilities satisfy the Firm wide KYC Standards. Cultivate and maintain strong relationships with key stakeholders, including internal business leaders and colleagues in the Second Line of Defense (2LOD) Compliance, Risk and Legal teams across various European countries. Serve as a liaison between the business and compliance, translating complex regulatory requirements into actionable business guidance. Support business initiatives within specific KYC disciplines. Perform gap assessment of updates to current KYC processes, define associated changes to guidance and procedures, and ensure implementation within the WKO Change Management process. Oversee and manage new sustainable processes and enhancements while ensuring proper controls and oversight are in place to mitigate risk. Directly shape operational and/or functional execution (by being viewed as an SME). Required qualifications, capabilities, and skills Strong and effective communication and interpersonal skills to develop relationships at multiple levels of seniority. Results oriented individual that can deliver high quality deliverables under tight deadlines. Relevant experience in AML/KYC, Compliance, Risk or Audit. Knowledge of the regulatory landscape and understanding of country specific regulatory challenges. Ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas. Understand the policy implementation cycle within a large financial institution. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Aug 12, 2026
Full time
Join JPMorgan Chase and leverage your expertise in a pivotal role within the EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team. As a Policy Manager within EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team, you will contribute to responsible business growth by anticipating and addressing new and emerging risks. Your expert judgment will be crucial in solving real world challenges that impact our company, customers, and communities. You will be a key player responsible for interpreting the firm's new and changing global policies and related requirements derived from regulatory guidance across our EMEA operations. This is a key position focused on building and managing relationships with both internal and external stakeholders across EMEA. Job responsibilities Proactively monitor and interpret changes in EMEA AML/KYC regulations and guidance. Assess the impact of these changes on policies and operations, and work with relevant teams to implement necessary updates in a timely and effective manner; ensuring that WKO KYC business practices, procedures, and technological capabilities satisfy the Firm wide KYC Standards. Cultivate and maintain strong relationships with key stakeholders, including internal business leaders and colleagues in the Second Line of Defense (2LOD) Compliance, Risk and Legal teams across various European countries. Serve as a liaison between the business and compliance, translating complex regulatory requirements into actionable business guidance. Support business initiatives within specific KYC disciplines. Perform gap assessment of updates to current KYC processes, define associated changes to guidance and procedures, and ensure implementation within the WKO Change Management process. Oversee and manage new sustainable processes and enhancements while ensuring proper controls and oversight are in place to mitigate risk. Directly shape operational and/or functional execution (by being viewed as an SME). Required qualifications, capabilities, and skills Strong and effective communication and interpersonal skills to develop relationships at multiple levels of seniority. Results oriented individual that can deliver high quality deliverables under tight deadlines. Relevant experience in AML/KYC, Compliance, Risk or Audit. Knowledge of the regulatory landscape and understanding of country specific regulatory challenges. Ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas. Understand the policy implementation cycle within a large financial institution. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
LocationLondon, England, United Kingdom# Technical Project Manager at N Consulting LtdLocationLondon, England, United KingdomSalary£500 - £550 /dayJob TypeContractDate PostedMarch 18th, 2026Apply NowWork mode: Hybrid Number of days a week worked in the office: 3 Contract duration: 6 months Location: London - JOB DETAILS Role Title: Technical Project Manager Must Have Skills: • Storage and Backup Technologies: EMC Centera, Celerra, VNX, Unity, Symmetrix DMX, VMAX, VMAX3, RecoverPoint, RecoverPoint for VM, Vplex, XtremIO, Power Scale/Isilon Data Domain, Avamar, HP EVA Series, XP 12K 24K, 3PAR F Series, T400 IBM XIV, DS4k, DS8k, NetApp FAS, Veeam, NetApp FAS Object Storage, Cloudian Object Storage, Dell EMC ECS Object Storage • Cloud Platform: AWS and Azure • Networking - Switches & Directors: Cisco Nexus, MDS Director Class series, Brocade Switches and DCX Directors • Storage Software Tools Minimum number of relevant years of experience:8-10 years Responsibilities: Design and implement - Networks / Firewalls / Service design / DR / Automation / Monitoring / Securities / Auditing so on. Work with vendors to understand and define strategy based on business requirements and architecture roadmap. Prepare HLD, LLD & SOPs Provide POC to business and make sure technology is in line with business requirements. Gather current production performance data, identify gaps, and close them in new solution. Define strategy and coordinate with stakeholders. Tune the systems to deliver high performance to meet business demands. Consolidate technologies to be inline with architecture roadmap Plan migration strategy for large data with tools native /Datadobi Work with Windows/Networks/Security/Operation teams to build different services and technical capabilities. Plan and support execute of migrations from legacy hardware to latest. Work with business to identify and agree required migration. Organise application/middleware/end user testing for migration. Design and implement Secure connectivity with Vendor platform for proactive support. Work with tools team to build enterprise dashboards using REST API and automatize the day-to-day operations using run deck / ansible. Organise workshops with operation team for transition. Identify security gaps and work with security team to close out.
Aug 09, 2026
Full time
LocationLondon, England, United Kingdom# Technical Project Manager at N Consulting LtdLocationLondon, England, United KingdomSalary£500 - £550 /dayJob TypeContractDate PostedMarch 18th, 2026Apply NowWork mode: Hybrid Number of days a week worked in the office: 3 Contract duration: 6 months Location: London - JOB DETAILS Role Title: Technical Project Manager Must Have Skills: • Storage and Backup Technologies: EMC Centera, Celerra, VNX, Unity, Symmetrix DMX, VMAX, VMAX3, RecoverPoint, RecoverPoint for VM, Vplex, XtremIO, Power Scale/Isilon Data Domain, Avamar, HP EVA Series, XP 12K 24K, 3PAR F Series, T400 IBM XIV, DS4k, DS8k, NetApp FAS, Veeam, NetApp FAS Object Storage, Cloudian Object Storage, Dell EMC ECS Object Storage • Cloud Platform: AWS and Azure • Networking - Switches & Directors: Cisco Nexus, MDS Director Class series, Brocade Switches and DCX Directors • Storage Software Tools Minimum number of relevant years of experience:8-10 years Responsibilities: Design and implement - Networks / Firewalls / Service design / DR / Automation / Monitoring / Securities / Auditing so on. Work with vendors to understand and define strategy based on business requirements and architecture roadmap. Prepare HLD, LLD & SOPs Provide POC to business and make sure technology is in line with business requirements. Gather current production performance data, identify gaps, and close them in new solution. Define strategy and coordinate with stakeholders. Tune the systems to deliver high performance to meet business demands. Consolidate technologies to be inline with architecture roadmap Plan migration strategy for large data with tools native /Datadobi Work with Windows/Networks/Security/Operation teams to build different services and technical capabilities. Plan and support execute of migrations from legacy hardware to latest. Work with business to identify and agree required migration. Organise application/middleware/end user testing for migration. Design and implement Secure connectivity with Vendor platform for proactive support. Work with tools team to build enterprise dashboards using REST API and automatize the day-to-day operations using run deck / ansible. Organise workshops with operation team for transition. Identify security gaps and work with security team to close out.
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary We are currently seeking an Identity & Access Management Engineer with specialization in Access Management to join UMG's global Tech Security & Identity organization. Reporting to the Manager, Access ManagementVP, Tech Security & Identity, this is a hands-on engineering role responsible for designing, implementing, and operating enterprise access management capabilities across a global, hybrid environment - including workforce, partner, customer, and consumer experiences.This engineer will play a critical role in securing authentication and authorization for workforce and application access, delivering scalable solutions across Single Sign-On (SSO), federation, and multi-factor authentication (MFA). The role emphasizes strong technical execution, platform reliability, and automation, working closely with application, infrastructure, and security teams to enable secure access while maintaining a strong user experience. The ideal candidate brings deep experience with modern access management platforms and protocols, and the ability to operate access services at enterprise scale. Job Functions Design, engineer, deploy, and operate Access Management solutions across the enterprise. Implement and support Single Sign-On (SSO) and federation services using modern identity protocols. Engineer and maintain authentication and authorization services including MFA, adaptive access, and conditional access policies. Integrate applications and platforms with enterprise access management systems across on-premises and cloud environments. Partner with application owners and platform teams to onboard applications to SSO and enforce consistent authentication standards. Design and maintain secure federation integrations using protocols such as SAML, OAuth 2.0, and OpenID Connect (OIDC). Develop and maintain automation and tooling to support access onboarding, configuration, and lifecycle management. Troubleshoot and resolve complex authentication, authorization, and federation issues impacting users or applications. Ensure access management services meet availability, performance, and resiliency requirements in a global environment. Support audit, compliance, and security review activities related to access controls and authentication mechanisms. Maintain technical documentation, standards, and runbooks for access management platforms and integrations. Continuously improve access security and user experience through platform enhancements, automation, and adoption of modern authentication patterns. Job Requirements Essential Qualifications 5+ years of hands-on experience in Identity & Access Management or Security Engineering roles, with strong focus on Access Management. Demonstrated experience implementing and operating enterprise access management platforms (e.g., Ping Identity, Okta, Microsoft Entra ID, or equivalent). Strong understanding of authentication and authorization concepts, including SSO, federation, MFA, and adaptive access. Hands-on experience with identity protocols and standards such as SAML, OAuth 2.0, OpenID Connect (OIDC), and LDAP. Experience integrating identity platforms with cloud applications, SaaS platforms, and custom-built applications. Proficiency in scripting and automation using tools such as PowerShell or Python. Experience operating access services in hybrid and cloud environments (Azure and/or AWS). Ability to independently own complex technical implementations while collaborating across a global organization. Strong troubleshooting, documentation, and communication skills.Desirable Qualifications Bachelor's degree in Computer Science, Information Security, Engineering, or a related technical discipline. Experience with passwordless authentication technologies and modern identity standards. Familiarity with Zero Trust and conditional access models. Experience supporting authentication services in high-availability, 24x7 enterprise environments. Experience with identity verification solutions and technolgies. Professional certifications such as Ping Identity Certified Professional, Microsoft Certified: Identity and Access Administrator, Security+, or CISSP. Experience operating IAM platforms within a large, global, or highly regulated enterprise environment. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
Aug 07, 2026
Full time
Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Job Summary We are currently seeking an Identity & Access Management Engineer with specialization in Access Management to join UMG's global Tech Security & Identity organization. Reporting to the Manager, Access ManagementVP, Tech Security & Identity, this is a hands-on engineering role responsible for designing, implementing, and operating enterprise access management capabilities across a global, hybrid environment - including workforce, partner, customer, and consumer experiences.This engineer will play a critical role in securing authentication and authorization for workforce and application access, delivering scalable solutions across Single Sign-On (SSO), federation, and multi-factor authentication (MFA). The role emphasizes strong technical execution, platform reliability, and automation, working closely with application, infrastructure, and security teams to enable secure access while maintaining a strong user experience. The ideal candidate brings deep experience with modern access management platforms and protocols, and the ability to operate access services at enterprise scale. Job Functions Design, engineer, deploy, and operate Access Management solutions across the enterprise. Implement and support Single Sign-On (SSO) and federation services using modern identity protocols. Engineer and maintain authentication and authorization services including MFA, adaptive access, and conditional access policies. Integrate applications and platforms with enterprise access management systems across on-premises and cloud environments. Partner with application owners and platform teams to onboard applications to SSO and enforce consistent authentication standards. Design and maintain secure federation integrations using protocols such as SAML, OAuth 2.0, and OpenID Connect (OIDC). Develop and maintain automation and tooling to support access onboarding, configuration, and lifecycle management. Troubleshoot and resolve complex authentication, authorization, and federation issues impacting users or applications. Ensure access management services meet availability, performance, and resiliency requirements in a global environment. Support audit, compliance, and security review activities related to access controls and authentication mechanisms. Maintain technical documentation, standards, and runbooks for access management platforms and integrations. Continuously improve access security and user experience through platform enhancements, automation, and adoption of modern authentication patterns. Job Requirements Essential Qualifications 5+ years of hands-on experience in Identity & Access Management or Security Engineering roles, with strong focus on Access Management. Demonstrated experience implementing and operating enterprise access management platforms (e.g., Ping Identity, Okta, Microsoft Entra ID, or equivalent). Strong understanding of authentication and authorization concepts, including SSO, federation, MFA, and adaptive access. Hands-on experience with identity protocols and standards such as SAML, OAuth 2.0, OpenID Connect (OIDC), and LDAP. Experience integrating identity platforms with cloud applications, SaaS platforms, and custom-built applications. Proficiency in scripting and automation using tools such as PowerShell or Python. Experience operating access services in hybrid and cloud environments (Azure and/or AWS). Ability to independently own complex technical implementations while collaborating across a global organization. Strong troubleshooting, documentation, and communication skills.Desirable Qualifications Bachelor's degree in Computer Science, Information Security, Engineering, or a related technical discipline. Experience with passwordless authentication technologies and modern identity standards. Familiarity with Zero Trust and conditional access models. Experience supporting authentication services in high-availability, 24x7 enterprise environments. Experience with identity verification solutions and technolgies. Professional certifications such as Ping Identity Certified Professional, Microsoft Certified: Identity and Access Administrator, Security+, or CISSP. Experience operating IAM platforms within a large, global, or highly regulated enterprise environment. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2029 ahead of entering service with our airline and operator customers. Reporting to the VP Operations and Manufacturing, this is an exciting leadership opportunity to set the direction for Health, Safety and Environment across Vertical's operations. Your role is to build the clarity, capability and accountability that enable leaders and teams to own safety. You'll lead our HSE team, strengthen our management system and assurance approach, and foster an open culture where people speak up, learn and continuously improve. This is an opportunity to shape HSE at a defining stage in Vertical's journey, building the leadership, culture and systems needed to support our next phase of growth. What You'll Do Lead Vertical's HSE strategy, annual plan and risk-based assurance programme. Advise executive and operational leaders on key HSE risks, trends and priorities, encouraging ownership and accountability for HSE. Embed HSE into business planning, operational decision-making and organisational change. Ensure risks across engineering, laboratories, test, prototype, facilities and operations are effectively managed. Lead significant incident investigations, ensuring learning drives lasting improvement. Maintain and continuously improve our ISO 45001-aligned HSE management system. Lead assurance activities, including audits, inspections and regulatory engagement. Use data and insight to improve HSE performance and focus on the highest risks. Lead environmental compliance and continuous improvement across operational activities. Define HSE training and competency requirements. Champion Vertical's Golden Safety Rules, Visible Felt Leadership and Zero Harm ambition. Lead, develop and prioritise the HSE team. What You'll Bring Proven HSE leadership in a complex, safety-critical or high-hazard environment. Experience influencing senior leaders and improving accountability for risk management. A track record of improving HSE performance, culture and governance. NEBOSH Diploma, NVQ Level 6 in Occupational Health and Safety, or equivalent. Strong knowledge of UK health and safety legislation within engineering or operational environments. Experience developing and managing an ISO 45001-aligned management system. Experience leading investigations, audits, assurance and regulatory engagement. Practical environmental compliance and risk management experience. Credibility to partner with executive leaders and influence business decisions. Experience leading and developing HSE teams through growth or change. Nice to Have Chartered IOSH membership, or working towards it. ISO 45001 Lead Auditor qualification or equivalent. ISO 14001 or IEMA qualification. Experience in high-voltage systems, batteries, flight test, prototype development or manufacturing. Experience supporting rapid organisational growth or operational transformation.
Aug 05, 2026
Full time
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2029 ahead of entering service with our airline and operator customers. Reporting to the VP Operations and Manufacturing, this is an exciting leadership opportunity to set the direction for Health, Safety and Environment across Vertical's operations. Your role is to build the clarity, capability and accountability that enable leaders and teams to own safety. You'll lead our HSE team, strengthen our management system and assurance approach, and foster an open culture where people speak up, learn and continuously improve. This is an opportunity to shape HSE at a defining stage in Vertical's journey, building the leadership, culture and systems needed to support our next phase of growth. What You'll Do Lead Vertical's HSE strategy, annual plan and risk-based assurance programme. Advise executive and operational leaders on key HSE risks, trends and priorities, encouraging ownership and accountability for HSE. Embed HSE into business planning, operational decision-making and organisational change. Ensure risks across engineering, laboratories, test, prototype, facilities and operations are effectively managed. Lead significant incident investigations, ensuring learning drives lasting improvement. Maintain and continuously improve our ISO 45001-aligned HSE management system. Lead assurance activities, including audits, inspections and regulatory engagement. Use data and insight to improve HSE performance and focus on the highest risks. Lead environmental compliance and continuous improvement across operational activities. Define HSE training and competency requirements. Champion Vertical's Golden Safety Rules, Visible Felt Leadership and Zero Harm ambition. Lead, develop and prioritise the HSE team. What You'll Bring Proven HSE leadership in a complex, safety-critical or high-hazard environment. Experience influencing senior leaders and improving accountability for risk management. A track record of improving HSE performance, culture and governance. NEBOSH Diploma, NVQ Level 6 in Occupational Health and Safety, or equivalent. Strong knowledge of UK health and safety legislation within engineering or operational environments. Experience developing and managing an ISO 45001-aligned management system. Experience leading investigations, audits, assurance and regulatory engagement. Practical environmental compliance and risk management experience. Credibility to partner with executive leaders and influence business decisions. Experience leading and developing HSE teams through growth or change. Nice to Have Chartered IOSH membership, or working towards it. ISO 45001 Lead Auditor qualification or equivalent. ISO 14001 or IEMA qualification. Experience in high-voltage systems, batteries, flight test, prototype development or manufacturing. Experience supporting rapid organisational growth or operational transformation.
Job Summary Position title: Store Manager. Reports to: District Manager. As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in store requirements are followed in order to deliver best in class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. Key Responsibilities Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for recruiting, pre boarding, and onboarding of team members, optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in store training, team meetings, and ensuring employee engagement scores meet the benchmark. Guest Experience: Ensure a guest first approach, build strong guest relations through local community, and increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards and ensuring brand and local standards are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances; manage employee absence, onboarding, off boarding, and ensure working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including counting and ordering, to ensure optimal inventory and keep waste percentage below monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. Key Qualifications Minimum 2 years of experience in a similar leadership role. Experience leading a team of 10 or more employees. Excellent interpersonal skills. Motivated to become a people centric leader. Key Performance Indicators Operational Requirements: Hygiene standard, pest and fire safety control, overall 4 wall compliance. Employee Engagement: Employee engagement score, staff turnover, and quick quits. Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4 wall EBITDA. Why Work With Us Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. About Joe & The Juice Joe & The Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & The Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C suite, VPs, and directors, have started behind the bar. We continue to evolve our people centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Jul 31, 2026
Full time
Job Summary Position title: Store Manager. Reports to: District Manager. As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in store requirements are followed in order to deliver best in class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. Key Responsibilities Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for recruiting, pre boarding, and onboarding of team members, optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in store training, team meetings, and ensuring employee engagement scores meet the benchmark. Guest Experience: Ensure a guest first approach, build strong guest relations through local community, and increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards and ensuring brand and local standards are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances; manage employee absence, onboarding, off boarding, and ensure working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including counting and ordering, to ensure optimal inventory and keep waste percentage below monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. Key Qualifications Minimum 2 years of experience in a similar leadership role. Experience leading a team of 10 or more employees. Excellent interpersonal skills. Motivated to become a people centric leader. Key Performance Indicators Operational Requirements: Hygiene standard, pest and fire safety control, overall 4 wall compliance. Employee Engagement: Employee engagement score, staff turnover, and quick quits. Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4 wall EBITDA. Why Work With Us Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. About Joe & The Juice Joe & The Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & The Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C suite, VPs, and directors, have started behind the bar. We continue to evolve our people centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Director Data & Analytics API Experience - Data ServicesSkip to main contentBy clicking "Accept All Cookies," you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.# CareersDirector Data & Analytics API Experience - Data Services page is loaded Director Data & Analytics API Experience - Data ServicesApplylocations: Belfast - Millennium Housetime type: Full timeposted on: Posted Todayjob requisition id: 34591 Director Data & Analytics API Experience - Data Services Background: CME Group runs some of the world's largest and most important trading venues, including derivatives exchanges, FX/FI platforms. The trading participants include leading investment banks, hedge funds, proprietary trading firms, investment managers, and retail traders, as well as additional stakeholders such as independent software vendors (ISVs) and data redistributors. To support our unique data and analytics products, we are now building a unified API-first distribution framework, simplifying consumption and value extraction. The Role: We are seeking a key stakeholder for the CMEG External Data-Analytics (DA) APIs and distribution services. This is a high-impact, individual contributor (IC) role for an individual who can navigate complex enterprise systems and deliver a modern, developer-first experience. This customer-facing role serves as the technical link between our APIs and the customer, acting as a high-level practitioner who crafts SDKs and delivery mechanisms to make complex market data easy to consume. You will translate direct customer feedback into refined requirements for the product team while solving integration hurdles firsthand. By bridging these gaps, you will ensure our technical ecosystem is both highly functional and seamless for clients to adopt. Our API First Vision Our external API is the singular point where our strategy, technology, and customer experience converge to create value. Our corporate DA strategy focuses on "activation," which involves externalizing proven internal IP and exposing it through a simple, consumable API, as well as adding net-new IP jointly developed with our customers. The API is our "single, unified distribution channel". It serves as the "handover point" where internal engineering ends and the customer or partner ecosystem begins. The API provides a "single 'front door'" for customers. By using a "unified API", barriers to consumption are removed, integration time is reduced, development costs lowered, and a consistent experience provided across all data latencies (Real-time, Recent History, and Deep History), data types (time series, metadata, unstructured) and services. Internal users are recognized as ultra-valuable sources of feedback. By mandating both internal and external DA workflows through the same SDK, we create a shared experience for both sets of users. In summary, our API is the "final product" and the "primary tool" moving CMEG up the value curve from a raw data producer to an invaluable source of insights for our customers. What you Will be Doing: The focus of the work is on activation and will be organized across four strategic pillars designed to continue to build the foundation, enhance the customer experience, and align all our public offerings. Developer Experience + "North Star" Activation: Build a high-performance Python SDK that mimics the industry's best "one-line-to-insight" user experiences. Your goal is to move the user from installation to action in seconds. + Lighthouse Deliverable: This SDK will serve as the technical and UX benchmark for how all future CMEG IP is externalized and consumed. It will be the first deliverable and form your MVP. + Internal User Parity: The SDK must provide a 'single front door' for internal users, allowing them to 'pip install' and access BigQuery datasets through the same idiomatic Python patterns designed for customers. + Release Open-Source SDKs: Develop and maintain a suite of SDKs in popular languages like Python and C++ to make integrating with our APIs as simple as possible. + Public Schema Registry: Implement a publicly accessible registry (e.g., Protobuf, JSON or Avro) that allow internal teams and partners to generate their own client software. Developer Collateral + Simplify Public Messaging: Partner with internal stakeholders to clearly communicate CME Group's D&A value proposition. + Technical Documentation: Evaluate, implement and maintain an API documentation library and migrate existing fragmented solutions to it. + Publish Reference Docs: Create first-class, detailed technical reference documentation that serves as the definitive contract for all API behaviour and usage. + Accelerate Time-to-Value: Develop practical tutorials, code samples, and dashboard templates to empower customers to self-serve and validate products rapidly. Data Plane + Expand Cloud Distribution: Work with our customers and product teams to extend our existing data offerings to meet customer cloud demand. Abstracting cloud specific technologies away and provisioning a common messaging layer. + Abstraction Layers: Work with our customers to better understand if/how we can improve data delivery for deep history and data sharing services so that accessing large datasets feels identical to a standard, programmatic API call + Enforce Schema Consistency: Use a centralized schema registry to ensure identical data models and field names across different services and latency tiers. Control Plane + Normalize Authentication: Work with our central technology team to ensure a unified CMEG credential system that retires legacy approaches and hides cloud-specific complexity from the user. + Downstream Distribution Technologies: Support external facing distribution technologies to provision products, including Bobsled, SFTP, Curl, email, etc. + Implement Group Wide Telemetry Tracking: Work with business intelligence teams to build the capabilities to track user activity With the goal to generate insights into user activity and product value. + Full-Stack Execution: Be a key stakeholder in the "plumbing" of the API lifecycle, including GitHub governance, and CI/CD pipelines for PyPi publishing. Unified API Strategy + Technical audit: Work with stakeholders across the organization to conduct a survey of existing APIs (RPC over HTTP, JSON, XML Query, REST, WebSocket, S3, Pub-Sub, etc) across the business, to identify fragmentation, authentication gaps, and areas for consolidation. Survey peers and partners to identify best-practice in API design and user experience. + Establish Versioning Models: Work with stakeholders to define and document the hybrid versioning model to manage API updates while ensuring stability for partners and customers. Time Line Major milestones for the work are split into three, Short (1yr): Publish the MVP of the SDK on github and PyPI, including support for Looker dashboards and other upstream uses. Medium (2-3yr). Design and publish a normalized multi cloud distribution framework. Long (3-5yrs): Work as a stakeholder across the organization to streamline the process of normalizing APIs across CME Group Data Services and the wider organization. Who are we looking for? Exceptional Achievers & Problem Solvers: We are looking for high-capacity individuals who are driven to be elite at what they do. You must possess a strong technical foundation and a genuine interest in the mechanics of capital markets-understanding how data is used through futures, options, and cash markets. API-First Mindset: You are obsessed with developer experience (DX). You believe the API is the product and should be as easy to use as a "pip install" command. API-First Mindset: You are obsessed with developer experience (DX). You believe the API is the product and should be as easy to use as a "pip install" command. Cloud-Native Builders: Experience using, designing, and building SDKs and APIs in the cloud Polymathic Ability: You are comfortable bridging the gap between business strategy, engineering, and technical writing. Python Expertise: Highly proficient in Python, with the ability to write clean, idiomatic, and robust code for public consumption. Technical Stack Environment: Google Cloud Platform (GCP), Apigee. Protocols: WebSockets, REST, GCS. Tooling: Python (Expert), OAuth 2.0, GitHub, Protobuf/Avro, SQL. Company Benefits: Bonus Programme Equity Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work EV Car Benefit Scheme Gym Membership Family Leave Education Assistance - MBA/Advanced Degree/Bachelor Degree Ongoing Employee Development Training/Certification Hybrid CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Jul 31, 2026
Full time
Director Data & Analytics API Experience - Data ServicesSkip to main contentBy clicking "Accept All Cookies," you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.# CareersDirector Data & Analytics API Experience - Data Services page is loaded Director Data & Analytics API Experience - Data ServicesApplylocations: Belfast - Millennium Housetime type: Full timeposted on: Posted Todayjob requisition id: 34591 Director Data & Analytics API Experience - Data Services Background: CME Group runs some of the world's largest and most important trading venues, including derivatives exchanges, FX/FI platforms. The trading participants include leading investment banks, hedge funds, proprietary trading firms, investment managers, and retail traders, as well as additional stakeholders such as independent software vendors (ISVs) and data redistributors. To support our unique data and analytics products, we are now building a unified API-first distribution framework, simplifying consumption and value extraction. The Role: We are seeking a key stakeholder for the CMEG External Data-Analytics (DA) APIs and distribution services. This is a high-impact, individual contributor (IC) role for an individual who can navigate complex enterprise systems and deliver a modern, developer-first experience. This customer-facing role serves as the technical link between our APIs and the customer, acting as a high-level practitioner who crafts SDKs and delivery mechanisms to make complex market data easy to consume. You will translate direct customer feedback into refined requirements for the product team while solving integration hurdles firsthand. By bridging these gaps, you will ensure our technical ecosystem is both highly functional and seamless for clients to adopt. Our API First Vision Our external API is the singular point where our strategy, technology, and customer experience converge to create value. Our corporate DA strategy focuses on "activation," which involves externalizing proven internal IP and exposing it through a simple, consumable API, as well as adding net-new IP jointly developed with our customers. The API is our "single, unified distribution channel". It serves as the "handover point" where internal engineering ends and the customer or partner ecosystem begins. The API provides a "single 'front door'" for customers. By using a "unified API", barriers to consumption are removed, integration time is reduced, development costs lowered, and a consistent experience provided across all data latencies (Real-time, Recent History, and Deep History), data types (time series, metadata, unstructured) and services. Internal users are recognized as ultra-valuable sources of feedback. By mandating both internal and external DA workflows through the same SDK, we create a shared experience for both sets of users. In summary, our API is the "final product" and the "primary tool" moving CMEG up the value curve from a raw data producer to an invaluable source of insights for our customers. What you Will be Doing: The focus of the work is on activation and will be organized across four strategic pillars designed to continue to build the foundation, enhance the customer experience, and align all our public offerings. Developer Experience + "North Star" Activation: Build a high-performance Python SDK that mimics the industry's best "one-line-to-insight" user experiences. Your goal is to move the user from installation to action in seconds. + Lighthouse Deliverable: This SDK will serve as the technical and UX benchmark for how all future CMEG IP is externalized and consumed. It will be the first deliverable and form your MVP. + Internal User Parity: The SDK must provide a 'single front door' for internal users, allowing them to 'pip install' and access BigQuery datasets through the same idiomatic Python patterns designed for customers. + Release Open-Source SDKs: Develop and maintain a suite of SDKs in popular languages like Python and C++ to make integrating with our APIs as simple as possible. + Public Schema Registry: Implement a publicly accessible registry (e.g., Protobuf, JSON or Avro) that allow internal teams and partners to generate their own client software. Developer Collateral + Simplify Public Messaging: Partner with internal stakeholders to clearly communicate CME Group's D&A value proposition. + Technical Documentation: Evaluate, implement and maintain an API documentation library and migrate existing fragmented solutions to it. + Publish Reference Docs: Create first-class, detailed technical reference documentation that serves as the definitive contract for all API behaviour and usage. + Accelerate Time-to-Value: Develop practical tutorials, code samples, and dashboard templates to empower customers to self-serve and validate products rapidly. Data Plane + Expand Cloud Distribution: Work with our customers and product teams to extend our existing data offerings to meet customer cloud demand. Abstracting cloud specific technologies away and provisioning a common messaging layer. + Abstraction Layers: Work with our customers to better understand if/how we can improve data delivery for deep history and data sharing services so that accessing large datasets feels identical to a standard, programmatic API call + Enforce Schema Consistency: Use a centralized schema registry to ensure identical data models and field names across different services and latency tiers. Control Plane + Normalize Authentication: Work with our central technology team to ensure a unified CMEG credential system that retires legacy approaches and hides cloud-specific complexity from the user. + Downstream Distribution Technologies: Support external facing distribution technologies to provision products, including Bobsled, SFTP, Curl, email, etc. + Implement Group Wide Telemetry Tracking: Work with business intelligence teams to build the capabilities to track user activity With the goal to generate insights into user activity and product value. + Full-Stack Execution: Be a key stakeholder in the "plumbing" of the API lifecycle, including GitHub governance, and CI/CD pipelines for PyPi publishing. Unified API Strategy + Technical audit: Work with stakeholders across the organization to conduct a survey of existing APIs (RPC over HTTP, JSON, XML Query, REST, WebSocket, S3, Pub-Sub, etc) across the business, to identify fragmentation, authentication gaps, and areas for consolidation. Survey peers and partners to identify best-practice in API design and user experience. + Establish Versioning Models: Work with stakeholders to define and document the hybrid versioning model to manage API updates while ensuring stability for partners and customers. Time Line Major milestones for the work are split into three, Short (1yr): Publish the MVP of the SDK on github and PyPI, including support for Looker dashboards and other upstream uses. Medium (2-3yr). Design and publish a normalized multi cloud distribution framework. Long (3-5yrs): Work as a stakeholder across the organization to streamline the process of normalizing APIs across CME Group Data Services and the wider organization. Who are we looking for? Exceptional Achievers & Problem Solvers: We are looking for high-capacity individuals who are driven to be elite at what they do. You must possess a strong technical foundation and a genuine interest in the mechanics of capital markets-understanding how data is used through futures, options, and cash markets. API-First Mindset: You are obsessed with developer experience (DX). You believe the API is the product and should be as easy to use as a "pip install" command. API-First Mindset: You are obsessed with developer experience (DX). You believe the API is the product and should be as easy to use as a "pip install" command. Cloud-Native Builders: Experience using, designing, and building SDKs and APIs in the cloud Polymathic Ability: You are comfortable bridging the gap between business strategy, engineering, and technical writing. Python Expertise: Highly proficient in Python, with the ability to write clean, idiomatic, and robust code for public consumption. Technical Stack Environment: Google Cloud Platform (GCP), Apigee. Protocols: WebSockets, REST, GCS. Tooling: Python (Expert), OAuth 2.0, GitHub, Protobuf/Avro, SQL. Company Benefits: Bonus Programme Equity Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work EV Car Benefit Scheme Gym Membership Family Leave Education Assistance - MBA/Advanced Degree/Bachelor Degree Ongoing Employee Development Training/Certification Hybrid CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Reporting to VP Pharmacovigilance Location London, UK / Hybrid Orchard Therapeutics is a global biotechnology gene therapy company dedicated to transforming the lives of people affected by rare diseases through the development of innovative, potentially curative cell and gene therapies. Orchard has its global headquarters in London and is a wholly owned subsidiary of Kyowa Kirin, a Japan-based Global Specialty Pharmaceutical Company. Job Summary The Senior Manager, PV Operations is a key operational leader responsible for the execution and management of global pharmacovigilance operations. This role on a day to day basis ensures the seamless delivery of case management, regulatory reporting, and operational compliance across clinical and post-marketing portfolios. This role serves as the primary operational interface for PV vendors and cross functional study teams. The Senior Manager, PV Operations is an emerging expert who translates the functional strategy into actionable operational plans, manages complex technical issues with limited guidance, and ensures that the "hands on" elements of the PV system are robust, scalable, and inspection ready. Key Elements and Responsibilities Lead and continuously improve global safety operations processes, including case intake, processing, and submissions, ensuring alignment with global PV regulations and company policies with close oversight of the pharmacovigilance vendors. Oversee timely and compliant case processing and regulatory reporting of Individual Case Safety Reports (ICSRs) from all sources. Act as database business administrator for the Orchard safety database (Veeva Safety). Ensure robust operational oversight of internal and external safety case management, including performance monitoring and quality metrics. Provide strategic leadership for the selection, configuration, validation, and life cycle management of safety systems and tools, in partnership with IT and Vendor Safety Systems teams. Lead the design, implementation, and maintenance of standard operating procedures (SOPs), work instructions, and training for safety operations. Act as key technical SME supporting inspection readiness and support internal audits, Health Authority inspections, and partner audits related to PV operations, coordinating responses and remediation plans. Liaise with Orchard Quality Assurance colleagues to ensure audit programme of internal and external components of the pharmacovigilance system and partners run smoothly. Collaborate with safety physician, safety scientist and cross functional teams to ensure efficient processes and systems for production of high quality data for signal detection, aggregate safety reporting, benefit risk assessments, and Risk Management Plans (RMPs). Provide senior operational input into Safety Management Teams and cross functional project teams, managing operational feasibility, timelines, and compliance risks. Lead operational aspects of safety data exchange agreements (SDEAs) with partners and licensees and oversee literature surveillance workflows. Education Bachelor's degree or equivalent in a life science, pharmacy, nursing, or a related health field. Relevant certifications in pharmacovigilance or drug safety are highly desirable. Experience Extensive experience in pharmacovigilance operations, with significant leadership in global ICSR management and regulatory reporting. Experience with safety databases (Veeva Safety preferred but not required) In-depth knowledge of global PV regulations (GVP, ICH, FDA, MHRA, EMA) and proven ability to implement them operationally. Strong experience with safety databases and PV systems, including configuration, validation, and maintenance. Demonstrated ability to lead and oversee PV vendors/CROs. Experience with clinical studies, postmarketing safety, risk management plans and aggregate report preparation. Proven track record in preparing for and supporting Health Authority inspections and audits, alongside strong project management skills. Desirable Advanced degree in a relevant scientific or health related field. Experience with safety data exchange agreements (SDEAs) and literature surveillance. Demonstrated ability to drive continuous improvement, process optimization, and automation in PV operations. Demonstrated understanding of clinical development processes. Experience with global product launches and implementation/assessment of complex risk minimisation measures. Evidence of scientific contributions to the field (e.g., peer reviewed publications, invited presentations, guideline development, or recognised subject matter expertise in biologic safety). Skills & Abilities Self motivated, with initiative and ability to take ownership of, and follow through with, specific tasks. Working knowledge of available information sources and ability to navigate multiple channels to secure required information. Works effectively with cross functional teams to address complex issues and recommend actions with potentially significance impact. Effective time management and organization skills. Ability to multi task and shift priorities quickly while working under tight deadlines. Excellent verbal and written communication skills. Strong PC experience and demonstrated proficiency in MS Office (Outlook, Word, Excel and Powerpoint).
Jul 31, 2026
Full time
Reporting to VP Pharmacovigilance Location London, UK / Hybrid Orchard Therapeutics is a global biotechnology gene therapy company dedicated to transforming the lives of people affected by rare diseases through the development of innovative, potentially curative cell and gene therapies. Orchard has its global headquarters in London and is a wholly owned subsidiary of Kyowa Kirin, a Japan-based Global Specialty Pharmaceutical Company. Job Summary The Senior Manager, PV Operations is a key operational leader responsible for the execution and management of global pharmacovigilance operations. This role on a day to day basis ensures the seamless delivery of case management, regulatory reporting, and operational compliance across clinical and post-marketing portfolios. This role serves as the primary operational interface for PV vendors and cross functional study teams. The Senior Manager, PV Operations is an emerging expert who translates the functional strategy into actionable operational plans, manages complex technical issues with limited guidance, and ensures that the "hands on" elements of the PV system are robust, scalable, and inspection ready. Key Elements and Responsibilities Lead and continuously improve global safety operations processes, including case intake, processing, and submissions, ensuring alignment with global PV regulations and company policies with close oversight of the pharmacovigilance vendors. Oversee timely and compliant case processing and regulatory reporting of Individual Case Safety Reports (ICSRs) from all sources. Act as database business administrator for the Orchard safety database (Veeva Safety). Ensure robust operational oversight of internal and external safety case management, including performance monitoring and quality metrics. Provide strategic leadership for the selection, configuration, validation, and life cycle management of safety systems and tools, in partnership with IT and Vendor Safety Systems teams. Lead the design, implementation, and maintenance of standard operating procedures (SOPs), work instructions, and training for safety operations. Act as key technical SME supporting inspection readiness and support internal audits, Health Authority inspections, and partner audits related to PV operations, coordinating responses and remediation plans. Liaise with Orchard Quality Assurance colleagues to ensure audit programme of internal and external components of the pharmacovigilance system and partners run smoothly. Collaborate with safety physician, safety scientist and cross functional teams to ensure efficient processes and systems for production of high quality data for signal detection, aggregate safety reporting, benefit risk assessments, and Risk Management Plans (RMPs). Provide senior operational input into Safety Management Teams and cross functional project teams, managing operational feasibility, timelines, and compliance risks. Lead operational aspects of safety data exchange agreements (SDEAs) with partners and licensees and oversee literature surveillance workflows. Education Bachelor's degree or equivalent in a life science, pharmacy, nursing, or a related health field. Relevant certifications in pharmacovigilance or drug safety are highly desirable. Experience Extensive experience in pharmacovigilance operations, with significant leadership in global ICSR management and regulatory reporting. Experience with safety databases (Veeva Safety preferred but not required) In-depth knowledge of global PV regulations (GVP, ICH, FDA, MHRA, EMA) and proven ability to implement them operationally. Strong experience with safety databases and PV systems, including configuration, validation, and maintenance. Demonstrated ability to lead and oversee PV vendors/CROs. Experience with clinical studies, postmarketing safety, risk management plans and aggregate report preparation. Proven track record in preparing for and supporting Health Authority inspections and audits, alongside strong project management skills. Desirable Advanced degree in a relevant scientific or health related field. Experience with safety data exchange agreements (SDEAs) and literature surveillance. Demonstrated ability to drive continuous improvement, process optimization, and automation in PV operations. Demonstrated understanding of clinical development processes. Experience with global product launches and implementation/assessment of complex risk minimisation measures. Evidence of scientific contributions to the field (e.g., peer reviewed publications, invited presentations, guideline development, or recognised subject matter expertise in biologic safety). Skills & Abilities Self motivated, with initiative and ability to take ownership of, and follow through with, specific tasks. Working knowledge of available information sources and ability to navigate multiple channels to secure required information. Works effectively with cross functional teams to address complex issues and recommend actions with potentially significance impact. Effective time management and organization skills. Ability to multi task and shift priorities quickly while working under tight deadlines. Excellent verbal and written communication skills. Strong PC experience and demonstrated proficiency in MS Office (Outlook, Word, Excel and Powerpoint).
JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new - you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager Reports to: District Manager As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score. Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. KEY QUALIFICATIONS Minimum 2 years of experience in a similar leadership role Experience in being a part of a team of employees Excellent interpersonal skills Motivated to become a people-centric leader KEY PERFORMANCE INDICATORS Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance Employee Engagement: Employee engagement score, employee turnover, and quick quits Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Salary Range ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Jul 31, 2026
Full time
JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new - you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY Position title: Store Manager Reports to: District Manager As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline. Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score. Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty. Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target. Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets. KEY QUALIFICATIONS Minimum 2 years of experience in a similar leadership role Experience in being a part of a team of employees Excellent interpersonal skills Motivated to become a people-centric leader KEY PERFORMANCE INDICATORS Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance Employee Engagement: Employee engagement score, employee turnover, and quick quits Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits. Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Salary Range ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Technical Onboarding Engineer Location: Kidderminster Salary: £35,000-£40,000 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed. Key Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process. Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments. Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures. Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards. Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete. Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required. Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities. Competencies & Behaviours: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments. Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging. Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls. Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks. Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling. Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded. Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams. Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Green Safe IT, please do not hesitate to apply.
Jul 31, 2026
Full time
Technical Onboarding Engineer Location: Kidderminster Salary: £35,000-£40,000 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Join our team and help deliver a smooth technical onboarding experience for customers using GreensafeIT s Windows imaging and build services. You ll work with customers to gather requirements, co-ordinate secure connectivity (VPN and server access) and provision onboarding environments using virtual servers. You ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while escalating more complex architecture or security decisions when needed. Key Responsibilities: Support the end-to-end technical onboarding of customers into GreensafeIT Windows imaging and build services, ensuring a smooth and structured setup process. Work with customers to gather, document, and validate technical requirements needed to successfully onboard their environments. Co-ordinate secure connectivity between customer environments and GreensafeIT, including arranging VPN access and server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear technical onboarding documentation, including environment configuration details and setup procedures. Collaborate with internal teams to ensure onboarding activities are completed efficiently and aligned with operational standards. Support the transition of newly onboarded customers into Business-as-Usual (BAU) delivery teams once onboarding is complete. Troubleshoot and resolve technical issues encountered during onboarding, coordinating with relevant stakeholders where required. Escalate complex technical, architecture, or security decisions to senior engineers while ensuring progress continues within onboarding activities. Competencies & Behaviours: Hands-on experience creating and configuring virtual server environments using platforms such as VMware, Hyper-V, Azure, AWS, or similar technologies aligned to enterprise infrastructure. Working knowledge of Windows Server administration, including installation, patching, user access management, permissions, and core service configuration. Solid understanding of networking fundamentals, including IP addressing, subnets, DNS, routing, gateways, ports, VPN connectivity, and certificate usage in practical environments. Familiarity with Windows device imaging and build processes, with exposure to tools such as MDT, SCCM, Autopilot, or Intune, including driver management and application packaging. Understanding of security best practices and system hardening principles, including least privilege access, multi-factor authentication (MFA), and audit or compliance controls. Experience using IT service management (ITSM) platforms for incident and request management, change control, and maintaining technical documentation or runbooks. Basic knowledge of PowerShell scripting or automation (desirable), with an interest in improving efficiency through scripting or tooling. Strong documentation skills with a high level of attention to detail, ensuring onboarding processes and environment configurations are accurately recorded. Excellent communication and interpersonal skills, with the ability to work confidently with customers, third parties, and internal technical teams. Highly organised and process-driven, able to manage multiple onboarding activities simultaneously while maintaining quality, accountability, and a strong customer focus. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Green Safe IT, please do not hesitate to apply.
