Technical Business Analyst (PowerBI) London / WFH to £100k Do you have expertise with PowerBI? You could be progressing your career in a Technical Business Analyst role at a tech driven, global Asset Manager with multiple billions of dollars under management. As a Technical Business Analyst you'll balance business analysis, stakeholder engagement and high quality PowerBI delivery, shaping reporting requirements, clarifying metrics and delivering high-quality dashboards that support confident decision-making. You'll collaborate with stakeholders to understand their needs, gather structured requirements and define KPIs, metrics and functional specifications, defining and documenting metrics and dictionaries to ensure consistency. You will also be hands-on with PowerBI design and delivery of high-quality PowerBI dashboards and user-friendly and intuitive visualisations, including developing measures (DAX), calculated fields and semantic models aligned with agreed business definitions. The role offers excellent career progression through a more technical role or as senior analyst. Location / WFH: There's a hybrid work from home policy with three days in the London office per week where you'll join a supportive, diverse team environment with a large range of facilities. About you: You have strong Business Analysis skills and can translate complex business concepts into scalable solutions You have hands-on PowerBI experience including dashboard design, data modelling, advanced DAX and performance optimisation You have an analytical mindset with attention to detail and data integrity You're collaborative and pragmatic with excellent communication skills, able to influence and drive change You're degree educated, having achieved a 2.1 or above from a top tier university What's in it for you: Salary to £100k Pension Private medical insurance including 24 hour GP access Enhanced parental leave policy 25 days annual leave Ongoing training and development and financial support for courses Apply now to find out more about this Technical Business Analyst (PowerBI) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Apr 13, 2026
Full time
Technical Business Analyst (PowerBI) London / WFH to £100k Do you have expertise with PowerBI? You could be progressing your career in a Technical Business Analyst role at a tech driven, global Asset Manager with multiple billions of dollars under management. As a Technical Business Analyst you'll balance business analysis, stakeholder engagement and high quality PowerBI delivery, shaping reporting requirements, clarifying metrics and delivering high-quality dashboards that support confident decision-making. You'll collaborate with stakeholders to understand their needs, gather structured requirements and define KPIs, metrics and functional specifications, defining and documenting metrics and dictionaries to ensure consistency. You will also be hands-on with PowerBI design and delivery of high-quality PowerBI dashboards and user-friendly and intuitive visualisations, including developing measures (DAX), calculated fields and semantic models aligned with agreed business definitions. The role offers excellent career progression through a more technical role or as senior analyst. Location / WFH: There's a hybrid work from home policy with three days in the London office per week where you'll join a supportive, diverse team environment with a large range of facilities. About you: You have strong Business Analysis skills and can translate complex business concepts into scalable solutions You have hands-on PowerBI experience including dashboard design, data modelling, advanced DAX and performance optimisation You have an analytical mindset with attention to detail and data integrity You're collaborative and pragmatic with excellent communication skills, able to influence and drive change You're degree educated, having achieved a 2.1 or above from a top tier university What's in it for you: Salary to £100k Pension Private medical insurance including 24 hour GP access Enhanced parental leave policy 25 days annual leave Ongoing training and development and financial support for courses Apply now to find out more about this Technical Business Analyst (PowerBI) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Receptionist - Shoreditch House, East London At Soho House, as the Receptionist , you will play a crucial role in delivering seamless front of house service while supporting the day to day coordination of Club operations, the first point of contact for members and guests, setting the tone for an exceptional and welcoming experience from the moment they arrive. With a strong focus on discretion, efficiency, and elegance What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner. Answer high volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries. Well versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing. Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet. Perform Guest List duties on the floor level, club and/or Rooftop (if applicable). Support, redirect and problem solve in real time to ensure any guest related concerns are addressed and action items have been set. Assist guests by checking/ retrieving their coats and/or items they left. Build relationships with members and guests and communicate and red flags and positive feedback to management. Influence a fun and positive atmosphere by being approachable and professional. Assist management with new hires by training Soho Standards and steps of service expected daily. Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently What we are looking for 2-3 years' experience in a front desk role Experience in luxury hospitality or private members clubs Strong leadership and team coordination skills Excellent verbal and written communication Proficient in reservation systems (e.g., Opera, Open Table, or equivalent) Calm under pressure and adept at resolving issues with a guest first mindset The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Apr 13, 2026
Full time
Receptionist - Shoreditch House, East London At Soho House, as the Receptionist , you will play a crucial role in delivering seamless front of house service while supporting the day to day coordination of Club operations, the first point of contact for members and guests, setting the tone for an exceptional and welcoming experience from the moment they arrive. With a strong focus on discretion, efficiency, and elegance What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner. Answer high volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries. Well versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing. Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet. Perform Guest List duties on the floor level, club and/or Rooftop (if applicable). Support, redirect and problem solve in real time to ensure any guest related concerns are addressed and action items have been set. Assist guests by checking/ retrieving their coats and/or items they left. Build relationships with members and guests and communicate and red flags and positive feedback to management. Influence a fun and positive atmosphere by being approachable and professional. Assist management with new hires by training Soho Standards and steps of service expected daily. Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently What we are looking for 2-3 years' experience in a front desk role Experience in luxury hospitality or private members clubs Strong leadership and team coordination skills Excellent verbal and written communication Proficient in reservation systems (e.g., Opera, Open Table, or equivalent) Calm under pressure and adept at resolving issues with a guest first mindset The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Receptionist Department: Front of House Employment Type: Full Time Location: Oxford Compensation: £26,436 / year Description Receptionist Full Time Oxford £26,436 About the Role We are looking for a proactive and customer-focused Receptionist to manage the daily running of a beautiful building in Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community. You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events. Hours and Salary Monday to Friday 8:00am-4:00pm £26,436 PA Key Responsibilities Reception Manage the day-to-day operation, maintaining a professional work space Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters Handle general administration including purchase orders, invoices, supplies and data entry Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements Building Management Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy Coordinate meeting room and event set ups (furniture, layouts, signage) Maintain accurate usage records and provide reporting on bookings, occupancy and feedback Skills, Knowledge and Expertise Highly organised, hands on and confident working in a busy, professional environment Strong customer service and interpersonal skills with a friendly, confident approach Able manage multiple bookings, tasks and deadlines effectively Competent using booking platforms, Microsoft Office and digital systems (or willing to learn) Communicates clearly and professionally, both in person and in writing Proactive, "can do" attitude and enjoys being part of a collaborative team Experience in a front of house, serviced office, coworking, hospitality, or facilities coordination environment Benefits Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Well being resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy
Apr 13, 2026
Full time
Receptionist Department: Front of House Employment Type: Full Time Location: Oxford Compensation: £26,436 / year Description Receptionist Full Time Oxford £26,436 About the Role We are looking for a proactive and customer-focused Receptionist to manage the daily running of a beautiful building in Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community. You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events. Hours and Salary Monday to Friday 8:00am-4:00pm £26,436 PA Key Responsibilities Reception Manage the day-to-day operation, maintaining a professional work space Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters Handle general administration including purchase orders, invoices, supplies and data entry Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements Building Management Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy Coordinate meeting room and event set ups (furniture, layouts, signage) Maintain accurate usage records and provide reporting on bookings, occupancy and feedback Skills, Knowledge and Expertise Highly organised, hands on and confident working in a busy, professional environment Strong customer service and interpersonal skills with a friendly, confident approach Able manage multiple bookings, tasks and deadlines effectively Competent using booking platforms, Microsoft Office and digital systems (or willing to learn) Communicates clearly and professionally, both in person and in writing Proactive, "can do" attitude and enjoys being part of a collaborative team Experience in a front of house, serviced office, coworking, hospitality, or facilities coordination environment Benefits Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Well being resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy
Health Club Receptionist - Shoreditch House, East London At Soho House, the Health Club Receptionist is the first point of contact for members and guests, ensuring a warm, professional, and efficient welcome. You will manage check-ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. This role requires excellent communication skills, attention to detail, and the ability to work in a fast paced wellness and fitness environment. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Greet and welcome members and guests, ensuring a friendly and professional experience. Manage check in and check out processes for members and day visitors. Handle phone calls, emails, and in person inquiries about health club services, classes, and facilities. Manage bookings for spa treatments, personal training sessions, and group classes. Process payments for services, memberships, and retail products accurately. Maintain a tidy and welcoming reception and lobby area. Communicate effectively with the fitness, spa, and housekeeping teams to ensure smooth operations. Support membership sales by providing information and tours to prospective members. Uphold confidentiality, professionalism, and data privacy at all times. What we are looking for A successful Health Club Receptionist for Soho House will ideally have up to 2 years' experience in a busy high profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Previous experience in a receptionist, front of house, or customer service role, ideally in a health club, spa, or hospitality environment. Strong interpersonal and communication skills. Confident with booking systems, point of sale systems, and basic computer skills. Professional, approachable, and well presented. Able to multitask and work under pressure while maintaining excellent service. Organised and reliable Ability to handle feedback to achieve member satisfaction Ability to multitask and work in a fast paced environment Ability to understand and follow written and verbal instructions Physical Requirements: Must be over the age of 18 Must be able to seize, grasp, turn and hold objects by hand Able to work on your feet for at least 8 hours Occasionally kneel, bend, crouch and climb as required The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Apr 13, 2026
Full time
Health Club Receptionist - Shoreditch House, East London At Soho House, the Health Club Receptionist is the first point of contact for members and guests, ensuring a warm, professional, and efficient welcome. You will manage check-ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. This role requires excellent communication skills, attention to detail, and the ability to work in a fast paced wellness and fitness environment. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Greet and welcome members and guests, ensuring a friendly and professional experience. Manage check in and check out processes for members and day visitors. Handle phone calls, emails, and in person inquiries about health club services, classes, and facilities. Manage bookings for spa treatments, personal training sessions, and group classes. Process payments for services, memberships, and retail products accurately. Maintain a tidy and welcoming reception and lobby area. Communicate effectively with the fitness, spa, and housekeeping teams to ensure smooth operations. Support membership sales by providing information and tours to prospective members. Uphold confidentiality, professionalism, and data privacy at all times. What we are looking for A successful Health Club Receptionist for Soho House will ideally have up to 2 years' experience in a busy high profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Previous experience in a receptionist, front of house, or customer service role, ideally in a health club, spa, or hospitality environment. Strong interpersonal and communication skills. Confident with booking systems, point of sale systems, and basic computer skills. Professional, approachable, and well presented. Able to multitask and work under pressure while maintaining excellent service. Organised and reliable Ability to handle feedback to achieve member satisfaction Ability to multitask and work in a fast paced environment Ability to understand and follow written and verbal instructions Physical Requirements: Must be over the age of 18 Must be able to seize, grasp, turn and hold objects by hand Able to work on your feet for at least 8 hours Occasionally kneel, bend, crouch and climb as required The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Night Receptionist (HOT0CG7S) Job Number: HOT0CG7S Work Locations Hilton Cambridge City Centre, 20 Downing Street, Cambridge CB2 3DT A WORLD OF REWARDS Hourly Rate of £12.71 per hour Smart uniform provided and laundered Free and healthy meals when on duty Grow your Career! Personal Development programmes designed to support you A chance to make a difference through our Corporate Responsibility programmes - find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Subsidised Taxi Scheme Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas What will I be doing? Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Ability to work on your own and as part of a team Competent level of IT proficiency Flexibility to work night shifts Previous experience in cash handling (advantageous) Job Guest Services, Operations, and Front Office
Apr 13, 2026
Full time
Night Receptionist (HOT0CG7S) Job Number: HOT0CG7S Work Locations Hilton Cambridge City Centre, 20 Downing Street, Cambridge CB2 3DT A WORLD OF REWARDS Hourly Rate of £12.71 per hour Smart uniform provided and laundered Free and healthy meals when on duty Grow your Career! Personal Development programmes designed to support you A chance to make a difference through our Corporate Responsibility programmes - find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Subsidised Taxi Scheme Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas What will I be doing? Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Ability to work on your own and as part of a team Competent level of IT proficiency Flexibility to work night shifts Previous experience in cash handling (advantageous) Job Guest Services, Operations, and Front Office
Receptionist - Dean Street Townhouse, Central London At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for members and guests, setting the tone for an exceptional and welcoming experience from the moment they arrive. With a strong focus on discretion, efficiency, and elegance What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner. Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries. Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing. Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet. Perform Guest List duties on the floor level, club and/or Rooftop (if applicable). Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set.Assist guests by checking/ retrieving their coats and/or items they left. Build relationships with members and guests and communicate and red flags and positive feedback to management. Influence a fun and positive atmosphere by being approachable and professional.Assist management with new hires by training Soho Standards and steps of service expected daily. Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently What we are looking for 2-3 years' experience in a front desk role Experience in luxury hospitality or private members clubs Strong leadership and team coordination skills Excellent verbal and written communication Proficient in reservation systems (e.g., Opera, Open Table, or equivalent) Calm under pressure and adept at resolving issues with a guest-first mindset The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Apr 13, 2026
Full time
Receptionist - Dean Street Townhouse, Central London At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for members and guests, setting the tone for an exceptional and welcoming experience from the moment they arrive. With a strong focus on discretion, efficiency, and elegance What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner. Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries. Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing. Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet. Perform Guest List duties on the floor level, club and/or Rooftop (if applicable). Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set.Assist guests by checking/ retrieving their coats and/or items they left. Build relationships with members and guests and communicate and red flags and positive feedback to management. Influence a fun and positive atmosphere by being approachable and professional.Assist management with new hires by training Soho Standards and steps of service expected daily. Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently What we are looking for 2-3 years' experience in a front desk role Experience in luxury hospitality or private members clubs Strong leadership and team coordination skills Excellent verbal and written communication Proficient in reservation systems (e.g., Opera, Open Table, or equivalent) Calm under pressure and adept at resolving issues with a guest-first mindset The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Job Title: Cleaning Manager (Operational Delivery) Location: Glasgow Contract Type: 12-Week Contract (Potential to Become Permanent) Salary: £35k - £45k (depending on experience) We are pleased to offer an exciting opportunity for a Cleaning Manager to join a newly mobilised contract. Reporting directly to the Contract Manager, with overall accountability to the Account Director, this is a hands on operational role focused on delivering high standards within a fast paced environment. Following a successful mobilisation across multiple large scale sites, with very positive client feedback, we are now looking to strengthen our on site leadership team. Key Responsibilities Oversee the day to day operational delivery of cleaning services within a 24/7 environment Manage a team of approximately 70 cleaning staff across multiple shifts Lead and support Supervisors and Senior Supervisors working 12 hour rotational shifts Ensure efficient workforce planning, including managing complex rotas Maintain high standards of service delivery in a high volume, high pressure environment Support ongoing contract development and potential transformation initiatives Requirements Proven experience in a cleaning or facilities management environment (essential) Experience managing large teams within high volume, fast paced operations Strong organisational and IT skills, including rota management Ability to lead teams across multiple shifts in a 24/7 operation Experience within large, complex sites or contracts is highly desirable Experience in contract mobilisation or transformation would be advantageous Compliance & Eligibility Must have a 5 year checkable work history (no gaps) Must be able to pass a basic DBS check (no criminal record) Contract Details Initial 12 week contract Potential for a permanent opportunity, subject to business needs and possible restructuring (future role scope not yet defined) This is an excellent opportunity to join a growing operation at a key time, where you can make a real impact on service delivery and team performance.
Apr 13, 2026
Full time
Job Title: Cleaning Manager (Operational Delivery) Location: Glasgow Contract Type: 12-Week Contract (Potential to Become Permanent) Salary: £35k - £45k (depending on experience) We are pleased to offer an exciting opportunity for a Cleaning Manager to join a newly mobilised contract. Reporting directly to the Contract Manager, with overall accountability to the Account Director, this is a hands on operational role focused on delivering high standards within a fast paced environment. Following a successful mobilisation across multiple large scale sites, with very positive client feedback, we are now looking to strengthen our on site leadership team. Key Responsibilities Oversee the day to day operational delivery of cleaning services within a 24/7 environment Manage a team of approximately 70 cleaning staff across multiple shifts Lead and support Supervisors and Senior Supervisors working 12 hour rotational shifts Ensure efficient workforce planning, including managing complex rotas Maintain high standards of service delivery in a high volume, high pressure environment Support ongoing contract development and potential transformation initiatives Requirements Proven experience in a cleaning or facilities management environment (essential) Experience managing large teams within high volume, fast paced operations Strong organisational and IT skills, including rota management Ability to lead teams across multiple shifts in a 24/7 operation Experience within large, complex sites or contracts is highly desirable Experience in contract mobilisation or transformation would be advantageous Compliance & Eligibility Must have a 5 year checkable work history (no gaps) Must be able to pass a basic DBS check (no criminal record) Contract Details Initial 12 week contract Potential for a permanent opportunity, subject to business needs and possible restructuring (future role scope not yet defined) This is an excellent opportunity to join a growing operation at a key time, where you can make a real impact on service delivery and team performance.
Facilities Manager Midlands - Whitecross School Hereford. Role Summary Working closely with the Regional Manager (PFI/PPP) and other internal key stakeholders to ensure PFI/PPP and other Non-PFI contracts assigned to their role are compliant with the requirements of the FM and Project Agreements and with all statutory regulations. Maximise revenue and profit opportunities through robust SLA management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategy. Duties & Responsibilities Manage the delivery of FM services to the contracts of Whitecross High School in Hereford taking responsibility for performance, Human Resource Management, health and safety, quality and profitability. Management of third party soft services, School Catering, Cleaning & Grounds Maintenance. Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with SLA's & Deliverables. Develop site specific policies and operational procedures which fit with the company's value framework and match the requirements of the client. Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification. Liaise with Client Representatives (End User & SPV) ensuring positive, constructive relationships based on long term partnership. Manage & process Lifecycle delivery & risk across the buildings including cost management and fund management. Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Participate and respond to client Audit needs and funder audits. Manage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels. Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place. Ensure that all legislative requirements are met across all facilities. Act as Responsible Person for Legionella and Fire for the contract. Finance Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board. Manage existing Paymech system for client delivery on a period to period basis. Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales. Manage WiP levels and invoicing of completed works timely and to margin/budget expectations. Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitability. Planned and Reactive Lifecycle Facilitate and deliver all forecast Lifecycle works through the wider contract teams to a mutually agreed program. Qualifications & Experience Industry relevant qualifications Prior experience within the PFI/PPP sector Experience of working within an NHS/Education Environment. Previous experience of developing operational plans for PFI/PPP contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen CAFM experience desired Finance knowledge and experience desired Full driving Licence A DBS full Enhanced Certificate is a necessity for these contracts.
Apr 13, 2026
Full time
Facilities Manager Midlands - Whitecross School Hereford. Role Summary Working closely with the Regional Manager (PFI/PPP) and other internal key stakeholders to ensure PFI/PPP and other Non-PFI contracts assigned to their role are compliant with the requirements of the FM and Project Agreements and with all statutory regulations. Maximise revenue and profit opportunities through robust SLA management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategy. Duties & Responsibilities Manage the delivery of FM services to the contracts of Whitecross High School in Hereford taking responsibility for performance, Human Resource Management, health and safety, quality and profitability. Management of third party soft services, School Catering, Cleaning & Grounds Maintenance. Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with SLA's & Deliverables. Develop site specific policies and operational procedures which fit with the company's value framework and match the requirements of the client. Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification. Liaise with Client Representatives (End User & SPV) ensuring positive, constructive relationships based on long term partnership. Manage & process Lifecycle delivery & risk across the buildings including cost management and fund management. Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Participate and respond to client Audit needs and funder audits. Manage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels. Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place. Ensure that all legislative requirements are met across all facilities. Act as Responsible Person for Legionella and Fire for the contract. Finance Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board. Manage existing Paymech system for client delivery on a period to period basis. Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales. Manage WiP levels and invoicing of completed works timely and to margin/budget expectations. Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitability. Planned and Reactive Lifecycle Facilitate and deliver all forecast Lifecycle works through the wider contract teams to a mutually agreed program. Qualifications & Experience Industry relevant qualifications Prior experience within the PFI/PPP sector Experience of working within an NHS/Education Environment. Previous experience of developing operational plans for PFI/PPP contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen CAFM experience desired Finance knowledge and experience desired Full driving Licence A DBS full Enhanced Certificate is a necessity for these contracts.
A key facilities management company in Hereford is seeking an experienced Facilities Manager. The role involves overseeing the facilities management services for Whitecross High School, ensuring compliance with statutory regulations, managing budgets, and developing operational plans. Ideal candidates will have experience in the PFI/PPP sector and strong administrative skills. This position requires a full driving license and a DBS certificate. This role offers competitive compensation and opportunities for professional growth.
Apr 13, 2026
Full time
A key facilities management company in Hereford is seeking an experienced Facilities Manager. The role involves overseeing the facilities management services for Whitecross High School, ensuring compliance with statutory regulations, managing budgets, and developing operational plans. Ideal candidates will have experience in the PFI/PPP sector and strong administrative skills. This position requires a full driving license and a DBS certificate. This role offers competitive compensation and opportunities for professional growth.
At Soho House, as the Head Receptionist , you will lead the front desk team in delivering seamless, welcoming, and high-standard service to all hotel guests and members. Acting as the first point of contact, you will ensure a smooth check-in and check-out experience, oversee guest queries, and maintain the day-to-day flow of reception operations. You will be responsible for setting the tone of service excellence, training the team, and ensuring all procedures are carried out in line with the club's values. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Supervise daily front desk operations including check-in, check-out, and guest service interactions Lead and train reception staff to provide warm, professional, and efficient guest service Ensure accurate booking and reservation processes, using the property management system (PMS) Handle escalated guest queries or complaints with professionalism and discretion Maintain a strong presence at the front desk, supporting and mentoring junior staff Liaise with housekeeping, concierge, security, and management to ensure a coordinated guest experience Conduct shift briefings and ensure handovers are clear and complete Prepare reports on guest feedback, room availability, and operational performance Monitor grooming standards, team etiquette, and adherence to club protocols Support recruitment, onboarding, and scheduling of front office team Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently What we are looking for 2-3 years' experience in a hotel receptionist or front desk supervisory role Strong leadership and team coordination skills Excellent verbal and written communication Proficient in hotel reservation systems (e.g., Opera, Protel, or equivalent) Calm under pressure and adept at resolving issues with a guest-first mindset The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Apr 13, 2026
Full time
At Soho House, as the Head Receptionist , you will lead the front desk team in delivering seamless, welcoming, and high-standard service to all hotel guests and members. Acting as the first point of contact, you will ensure a smooth check-in and check-out experience, oversee guest queries, and maintain the day-to-day flow of reception operations. You will be responsible for setting the tone of service excellence, training the team, and ensuring all procedures are carried out in line with the club's values. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Supervise daily front desk operations including check-in, check-out, and guest service interactions Lead and train reception staff to provide warm, professional, and efficient guest service Ensure accurate booking and reservation processes, using the property management system (PMS) Handle escalated guest queries or complaints with professionalism and discretion Maintain a strong presence at the front desk, supporting and mentoring junior staff Liaise with housekeeping, concierge, security, and management to ensure a coordinated guest experience Conduct shift briefings and ensure handovers are clear and complete Prepare reports on guest feedback, room availability, and operational performance Monitor grooming standards, team etiquette, and adherence to club protocols Support recruitment, onboarding, and scheduling of front office team Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently What we are looking for 2-3 years' experience in a hotel receptionist or front desk supervisory role Strong leadership and team coordination skills Excellent verbal and written communication Proficient in hotel reservation systems (e.g., Opera, Protel, or equivalent) Calm under pressure and adept at resolving issues with a guest-first mindset The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
A not-for-profit organization is seeking a Service Delivery Manager in Sutton Coldfield to oversee repairs and manage a high-performing team. The role involves ensuring compliance with health and safety regulations, delivering quality services, and building strong stakeholder relationships. Candidates should have an NVQ Level 3 in a trade and experience in facilities management. The position offers a salary between £41,829 and £44,031 per year with excellent benefits, including annual leave and a pension scheme.
Apr 13, 2026
Full time
A not-for-profit organization is seeking a Service Delivery Manager in Sutton Coldfield to oversee repairs and manage a high-performing team. The role involves ensuring compliance with health and safety regulations, delivering quality services, and building strong stakeholder relationships. Candidates should have an NVQ Level 3 in a trade and experience in facilities management. The position offers a salary between £41,829 and £44,031 per year with excellent benefits, including annual leave and a pension scheme.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where youll play a pivotal role in driving the centres success click apply for full job details
Apr 13, 2026
Full time
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where youll play a pivotal role in driving the centres success click apply for full job details
An exceptional opportunity has arisen for a Senior Building Services Digital Integration Asset Manager to join the Estates & Facilities team of a prestigious academic institution with a large, complex and operationally demanding estate. This is a strategically important role focused on the integration, optimisation and digital evolution of building services infrastructure click apply for full job details
Apr 13, 2026
Full time
An exceptional opportunity has arisen for a Senior Building Services Digital Integration Asset Manager to join the Estates & Facilities team of a prestigious academic institution with a large, complex and operationally demanding estate. This is a strategically important role focused on the integration, optimisation and digital evolution of building services infrastructure click apply for full job details
We are recruiting for a Facilities Manager to oversee maintenance and compliance across our estate which Is made up of 15 properties. Our properties are homes for adults with learning disabilities and autism. The role will ensure all maintenance, compliance and health and safety requirements are met for the benefit of the residents and tenants. We are looking for a candidate who has experience of facilities management, Including management of contractors. Our chosen candidate will also have experience of compliance and health and safety management. Salary: The salary range is £37,000 - 45,000 per annum dependent on experience. Location: Based from our Head Office In Erdington, Birmingham, as well as working at all our properties In the Erdington and Sutton Coldfield areas of Birmingham. Hours: Full time, 37.5 hours per week. Role summary: To ensure Lisieux Trust operates safe properties that are maintained to a high standard for the benefit of Lisieux Trust residents and tenants. Working with the Head of Operations and care and support management team to ensure all maintenance, compliance and health and safety requirements are met. Benefits: Annual leave: we give each employee an additional day of leave (or pro-rata equivalent) for each completed year of service up to a maximum annual leave entitlement of 33 days (or pro-rata equivalent). Mental health support: all employees can access a confidential telephone advice service and can have up to six free one-to-one counselling sessions each year Occupational Sick Pay Scheme; 1 week of full pay for sickness absence for each completed year of service up to a maximum of 3 weeks. Health cash plan scheme: all employees can claim back some health-related costs including the cost of dental treatment, eye tests and glasses Life Assurance Scheme: we provide a lump sum payment to a nominated beneficiary in the event of an employee's death. Pension: we contribute a percentage of your annual salary into a pension fund. Training: comprehensive induction and training, including the opportunity to complete additional training where this is of benefit to the organisation Development opportunities: we encourage internal progression for hard-working employees who wish to develop their career. To apply, please send a CV with a covering letter that references the elements of the job description and person specification by email via the button below. An enhanced DBS disclosure, along with references will also be required for all vacancies. Please note that there is no deadline for applications to this role; the advert will close when a suitable candidate has been appointed. Please apply early to avoid disappointment.
Apr 13, 2026
Full time
We are recruiting for a Facilities Manager to oversee maintenance and compliance across our estate which Is made up of 15 properties. Our properties are homes for adults with learning disabilities and autism. The role will ensure all maintenance, compliance and health and safety requirements are met for the benefit of the residents and tenants. We are looking for a candidate who has experience of facilities management, Including management of contractors. Our chosen candidate will also have experience of compliance and health and safety management. Salary: The salary range is £37,000 - 45,000 per annum dependent on experience. Location: Based from our Head Office In Erdington, Birmingham, as well as working at all our properties In the Erdington and Sutton Coldfield areas of Birmingham. Hours: Full time, 37.5 hours per week. Role summary: To ensure Lisieux Trust operates safe properties that are maintained to a high standard for the benefit of Lisieux Trust residents and tenants. Working with the Head of Operations and care and support management team to ensure all maintenance, compliance and health and safety requirements are met. Benefits: Annual leave: we give each employee an additional day of leave (or pro-rata equivalent) for each completed year of service up to a maximum annual leave entitlement of 33 days (or pro-rata equivalent). Mental health support: all employees can access a confidential telephone advice service and can have up to six free one-to-one counselling sessions each year Occupational Sick Pay Scheme; 1 week of full pay for sickness absence for each completed year of service up to a maximum of 3 weeks. Health cash plan scheme: all employees can claim back some health-related costs including the cost of dental treatment, eye tests and glasses Life Assurance Scheme: we provide a lump sum payment to a nominated beneficiary in the event of an employee's death. Pension: we contribute a percentage of your annual salary into a pension fund. Training: comprehensive induction and training, including the opportunity to complete additional training where this is of benefit to the organisation Development opportunities: we encourage internal progression for hard-working employees who wish to develop their career. To apply, please send a CV with a covering letter that references the elements of the job description and person specification by email via the button below. An enhanced DBS disclosure, along with references will also be required for all vacancies. Please note that there is no deadline for applications to this role; the advert will close when a suitable candidate has been appointed. Please apply early to avoid disappointment.
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Apr 13, 2026
Full time
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Overview HVAC Project Manager St Helens - Hybrid role Permanent Full Time £50,000 - £60,000 DOE, plus car/allowance plus 10% bonus plus excellent package We are working with a highly reputable and well known facilities management contractor who provide all round building maintenance services nationally to clients within the commercial sector. Due to expansion we are looking to recruit a HVAC Project Manager to join the team in the North West. Suitable candidates should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. You should be positive, competent and personable, with good communication skills and attention to detail. This role is hybrid with some days in the office in St Helens, rest of the time spent on the road at client sites or from home. Your role will involve providing quotes and estimates for client contracts and projects to include AC upgrades, AHUs, VRVs. You will be client facing meeting with clients on sites, conducting surveys etc. The Role To manage, develop and motivate a team of Mechanical Trades to effectively deliver HVACproject works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure. Assisting with the development of existing & new client portfolio to enable the expansion of the HVAC division within additional geographical regions, and experienced within the Retail /Commercial and industrial sectors. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans / files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, company HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Assist with providing quotations for works based on site surveys and client specific specification. Provide designs for smaller projects based on site surveys and client specific specification. The Person You should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. City & Guilds 6024 (Mechanical Engineering Services - Plumbing) NVQ Level 3 (Heating & Ventilation) F-Gas: (experience would be beneficial) Gas Safe: (Experience would be beneficial) CITB- SMSTS Skill Card- Project Manager The Package £50,000 - £60,000 base salary DOE Company vehicle with the option to move to car allowance after probation 33 days annual leave 40 hrs Pension Healthcare 10% annual bonus (Discretionary) Ongoing progression
Apr 13, 2026
Full time
Overview HVAC Project Manager St Helens - Hybrid role Permanent Full Time £50,000 - £60,000 DOE, plus car/allowance plus 10% bonus plus excellent package We are working with a highly reputable and well known facilities management contractor who provide all round building maintenance services nationally to clients within the commercial sector. Due to expansion we are looking to recruit a HVAC Project Manager to join the team in the North West. Suitable candidates should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. You should be positive, competent and personable, with good communication skills and attention to detail. This role is hybrid with some days in the office in St Helens, rest of the time spent on the road at client sites or from home. Your role will involve providing quotes and estimates for client contracts and projects to include AC upgrades, AHUs, VRVs. You will be client facing meeting with clients on sites, conducting surveys etc. The Role To manage, develop and motivate a team of Mechanical Trades to effectively deliver HVACproject works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure. Assisting with the development of existing & new client portfolio to enable the expansion of the HVAC division within additional geographical regions, and experienced within the Retail /Commercial and industrial sectors. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans / files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, company HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Assist with providing quotations for works based on site surveys and client specific specification. Provide designs for smaller projects based on site surveys and client specific specification. The Person You should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. City & Guilds 6024 (Mechanical Engineering Services - Plumbing) NVQ Level 3 (Heating & Ventilation) F-Gas: (experience would be beneficial) Gas Safe: (Experience would be beneficial) CITB- SMSTS Skill Card- Project Manager The Package £50,000 - £60,000 base salary DOE Company vehicle with the option to move to car allowance after probation 33 days annual leave 40 hrs Pension Healthcare 10% annual bonus (Discretionary) Ongoing progression
Regional Facilities Maintenance Manager- Sports Leisure Fitness Birmingham £46,000 +car + benefits + development We are looking for a Regional Facilities Maintenance Manager to oversee the building services and energy consumption of ten multifaceted Sports, Leisure and Fitness centres in Birmingham. The company has a stellar reputation for staff retention, people development and providing a high-quality customer experience to the communities they serve so this will be an exciting, challenging and rewarding opportunity for the incoming Regional Facilities Maintenance Manager. Benefits include a company car, milage paid between sites, 6% matched contributory pension, big discounts on physical activities, café, retail, eating out and much more. On top of this, this leading organisation will give you the opportunity to gain new skills, qualifications, and opportunity to advance your career. Key Responsibilities: Recruit, coach and support a small team of onsite and mobile maintenance technicians and ground keeping teams. Oversee routine and reactive works to minimise disruption to the business. Take overarching responsibility for PPM and BMS service Schedules for the area. Ensure compliance of all health, safety and environmental policies with support from a compliance administrator. Manage energy consumption efficiently and effectively through utility data analysis to reduce costs and optimise use of green energy. Assess works programme in relation to all mechanical and electrical services and building fabric issues. Work with contractors on major works programmes. Oversee the maintenance budgets. Typically working Monday- to Friday but available outside of these hours in the event of an emergency. The Person: Facilities/building services/ technical/engineering/ maintenance management experience in high-volume customer service orientated facilities like health and fitness, leisure, healthcare, hotels or hospitality. Has a sound understanding of heating, ventilation, air conditioning and electro-mechanical maintenance. Has a previous hands-on trade or technical background and is willing to help with remedial work, advise and support the maintenance teams when required. Proficient in using I.T. software for PPM and BMS systems and reporting. Has managed maintenance budgets. Ideally energy consumption management experience (although training can be provided). Ideally multi-site experience. Pool Plant operator/ swimming pool/spa experience is highly desirable, but training could be provided if otherwise very capable. Has a UK driving licence and living in or around the Birmingham area. For more information, please click apply and we will be in contact promptly if you have the right level of experience.
Apr 13, 2026
Full time
Regional Facilities Maintenance Manager- Sports Leisure Fitness Birmingham £46,000 +car + benefits + development We are looking for a Regional Facilities Maintenance Manager to oversee the building services and energy consumption of ten multifaceted Sports, Leisure and Fitness centres in Birmingham. The company has a stellar reputation for staff retention, people development and providing a high-quality customer experience to the communities they serve so this will be an exciting, challenging and rewarding opportunity for the incoming Regional Facilities Maintenance Manager. Benefits include a company car, milage paid between sites, 6% matched contributory pension, big discounts on physical activities, café, retail, eating out and much more. On top of this, this leading organisation will give you the opportunity to gain new skills, qualifications, and opportunity to advance your career. Key Responsibilities: Recruit, coach and support a small team of onsite and mobile maintenance technicians and ground keeping teams. Oversee routine and reactive works to minimise disruption to the business. Take overarching responsibility for PPM and BMS service Schedules for the area. Ensure compliance of all health, safety and environmental policies with support from a compliance administrator. Manage energy consumption efficiently and effectively through utility data analysis to reduce costs and optimise use of green energy. Assess works programme in relation to all mechanical and electrical services and building fabric issues. Work with contractors on major works programmes. Oversee the maintenance budgets. Typically working Monday- to Friday but available outside of these hours in the event of an emergency. The Person: Facilities/building services/ technical/engineering/ maintenance management experience in high-volume customer service orientated facilities like health and fitness, leisure, healthcare, hotels or hospitality. Has a sound understanding of heating, ventilation, air conditioning and electro-mechanical maintenance. Has a previous hands-on trade or technical background and is willing to help with remedial work, advise and support the maintenance teams when required. Proficient in using I.T. software for PPM and BMS systems and reporting. Has managed maintenance budgets. Ideally energy consumption management experience (although training can be provided). Ideally multi-site experience. Pool Plant operator/ swimming pool/spa experience is highly desirable, but training could be provided if otherwise very capable. Has a UK driving licence and living in or around the Birmingham area. For more information, please click apply and we will be in contact promptly if you have the right level of experience.
Cardiff, United Kingdom Posted on 02/04/2026 Province Vale of Glamorgan, The (Bro Morgannwg GB-BMG) Country United Kingdom Postal Code CF10 About Us We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us. Job Description Facilities Manager Location: Cardiff - with regular travel required Contract: Permanent, Full-time Hours: Monday - Friday, 35 hours, 9am - 5pm Start Date: ASAP Do you have the organisationalexpertise, proactivemindsetand problem-solving skills to create safe, high-performing workplaces?At Redkite Solicitors, we'reseeking an exceptional Facilities Manager to oversee our office environments. As part of the Client & Colleague Services team, reporting to the Head of Client & Colleague Services,you'll manage the smooth and safe operation of multiple sites. From overseeing maintenance,complianceand risk assessments to delivering refurbishments and office improvements,you'llplay a key role in ensuring consistent, high-quality workplaces across the firm. Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we're driven by growth and innovation, continuously expanding our reach to meet the diverse needs of our clients. With nearly 300 dedicated professionals, we're proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise . Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector. Candidates should be aware that their first day of employment may be based at an alternative Redkite office for group onboarding. A willingness to travel and spend the day away from your usual place of work is thereforerequired. What Will You Be Doing? Take the lead in managing hard facilities across multiple offices, making sure everything runs effortlessly and efficiently. Create and maintain safe, compliant and high-quality environments that reflect the firm's professional standards. Stay one step ahead by overseeing maintenance, inspections and risk assessments to keep workplaces running without disruption. Bring spaces to life by delivering refurbishments, fit-outs, office moves and continuous improvements. Build and manage strong partnerships with contractors, suppliers and service providers to ensure exceptional service. Drive forward sustainability, environmental and security initiatives that support smarter ways of working. Requirements Proven experience in facilities management across multiple sites, with the confidence to take ownership and make a real impact from day one Solid knowledge of health & safety and compliance, ensuring environments remain safe, secure and fully up to standard A hands-on mindset with a natural drive to deliver high standards and see tasks through to completion A full driving licence and access to a vehicle, enabling travel between multiple office locations Strong organisational and project management skills, with the ability to balance priorities and deliver results seamlessly A confident and approachable communication style, building strong relationships with colleagues, contractors and stakeholders What's In It For You? We'recommitted to creating a supportive,collaborative, and high-performing legal team. You'llbejoining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust,teamworkand excellence, and offer an environment where you can grow and succeed. A collaborative, friendly working environment with regular team connection days 25 days annual leave (plusadditionaldays with length of service) Optionto buy or sell annual leave Life Assurance Pension Scheme Contributions to gym membership Career development and learning support How to Apply Ifyou'reready to make a difference in apositiveanddynamicenvironment, we'd love to hear from you. At Redkite, we are committed to creating a diverse, inclusive and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.
Apr 13, 2026
Full time
Cardiff, United Kingdom Posted on 02/04/2026 Province Vale of Glamorgan, The (Bro Morgannwg GB-BMG) Country United Kingdom Postal Code CF10 About Us We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us. Job Description Facilities Manager Location: Cardiff - with regular travel required Contract: Permanent, Full-time Hours: Monday - Friday, 35 hours, 9am - 5pm Start Date: ASAP Do you have the organisationalexpertise, proactivemindsetand problem-solving skills to create safe, high-performing workplaces?At Redkite Solicitors, we'reseeking an exceptional Facilities Manager to oversee our office environments. As part of the Client & Colleague Services team, reporting to the Head of Client & Colleague Services,you'll manage the smooth and safe operation of multiple sites. From overseeing maintenance,complianceand risk assessments to delivering refurbishments and office improvements,you'llplay a key role in ensuring consistent, high-quality workplaces across the firm. Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we're driven by growth and innovation, continuously expanding our reach to meet the diverse needs of our clients. With nearly 300 dedicated professionals, we're proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise . Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector. Candidates should be aware that their first day of employment may be based at an alternative Redkite office for group onboarding. A willingness to travel and spend the day away from your usual place of work is thereforerequired. What Will You Be Doing? Take the lead in managing hard facilities across multiple offices, making sure everything runs effortlessly and efficiently. Create and maintain safe, compliant and high-quality environments that reflect the firm's professional standards. Stay one step ahead by overseeing maintenance, inspections and risk assessments to keep workplaces running without disruption. Bring spaces to life by delivering refurbishments, fit-outs, office moves and continuous improvements. Build and manage strong partnerships with contractors, suppliers and service providers to ensure exceptional service. Drive forward sustainability, environmental and security initiatives that support smarter ways of working. Requirements Proven experience in facilities management across multiple sites, with the confidence to take ownership and make a real impact from day one Solid knowledge of health & safety and compliance, ensuring environments remain safe, secure and fully up to standard A hands-on mindset with a natural drive to deliver high standards and see tasks through to completion A full driving licence and access to a vehicle, enabling travel between multiple office locations Strong organisational and project management skills, with the ability to balance priorities and deliver results seamlessly A confident and approachable communication style, building strong relationships with colleagues, contractors and stakeholders What's In It For You? We'recommitted to creating a supportive,collaborative, and high-performing legal team. You'llbejoining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust,teamworkand excellence, and offer an environment where you can grow and succeed. A collaborative, friendly working environment with regular team connection days 25 days annual leave (plusadditionaldays with length of service) Optionto buy or sell annual leave Life Assurance Pension Scheme Contributions to gym membership Career development and learning support How to Apply Ifyou'reready to make a difference in apositiveanddynamicenvironment, we'd love to hear from you. At Redkite, we are committed to creating a diverse, inclusive and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Apr 12, 2026
Full time
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Supervisor page is loaded Supervisorlocations: Cambridge - Cottenhamtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annumMears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)
Apr 12, 2026
Full time
Supervisor page is loaded Supervisorlocations: Cambridge - Cottenhamtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annumMears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)
