Salary: £25,000 per annum (£50,000 full time equivalent) Hours: 18 hours per week, worked over 2.5 days (with flexibility to agree working pattern) Contract: Permanent, part time Location: Lambeth, London About the organisation Founded in the late 19th century, this long established community youth organisation remains a pivotal 21st century anchor in Lambeth. It provides a safe, trusted environment where long term, relational youth work helps young people develop socially, emotionally, physically and creatively. The activity programme is open to young people aged 8 to 21 and includes sports, games, creative and recreational activities delivered in a safe and secure setting by a dedicated team of staff and volunteers. Young people are known, valued and supported over time - not as problems to be fixed, but as people with potential. A recent multi million pound refurbishment has significantly enhanced the organisation's historic buildings, creating flexible venue spaces that are let during the daytime to theatre companies and businesses. This commercial activity generates vital income to support work with young people. About the role The organisation is recruiting a versatile and commercially oriented Operations Manager to manage facilities, develop rental income and provide timely and accurate financial and administrative management support. Reporting to the Senior Youth Worker, this hands on role includes: Managing buildings and facilities, working with external contractors where appropriate Sustaining existing and securing new income from space rentals and other commercial opportunities Supporting fundraising and grant income applications Financial and budget planning, monitoring and reporting, with the support of a part time bookkeeper Oversight of IT, administration and facilities management policies, processes and systems Ensuring compliance with all relevant regulation, legislation and health and safety requirements Crucial to success will be the Operations Manager's identification with the organisation's mission and values, and their ability to work collaboratively with the Senior Youth Worker and youth work team. What you will bring Experience of income generation (lettings, grants or similar) Experience managing buildings and facilities, including maintenance, contractors and regulatory compliance Good understanding of financial management, including budgets and year end accounts, and working with accountants and bookkeepers Experience with QuickBooks, Xero or similar systems A proactive, hands on working style and ability to work independently Reliability, thoroughness and strong problem solving skills Excellent interpersonal skills and ability to build effective working relationships Strong organisational skills with the ability to manage multiple workstreams IT literacy, including MS Office and implementing new systems A clear commitment to safeguarding, equality of opportunity and inclusion The organisation offers Salary of £25,000 per annum (£50,000 full time equivalent) 18 hours per week over 2.5 days 15 days annual leave (full time equivalent 30 days) plus statutory holidays Employer pension contribution of 5% How to apply An external recruitment partner is supporting the organisation with this appointment. Please apply by submitting your CV and a cover letter (maximum two pages), both in Word document format. Your cover letter should explain your interest in the Operations Manager role and the organisation, and outline the relevant experience and skills you would bring. The closing date for applications is Thurs 30th April 2026 . Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have a face to face interview with Alford House week commencing May 4th 2026 . The organisation is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. REF-
Apr 12, 2026
Full time
Salary: £25,000 per annum (£50,000 full time equivalent) Hours: 18 hours per week, worked over 2.5 days (with flexibility to agree working pattern) Contract: Permanent, part time Location: Lambeth, London About the organisation Founded in the late 19th century, this long established community youth organisation remains a pivotal 21st century anchor in Lambeth. It provides a safe, trusted environment where long term, relational youth work helps young people develop socially, emotionally, physically and creatively. The activity programme is open to young people aged 8 to 21 and includes sports, games, creative and recreational activities delivered in a safe and secure setting by a dedicated team of staff and volunteers. Young people are known, valued and supported over time - not as problems to be fixed, but as people with potential. A recent multi million pound refurbishment has significantly enhanced the organisation's historic buildings, creating flexible venue spaces that are let during the daytime to theatre companies and businesses. This commercial activity generates vital income to support work with young people. About the role The organisation is recruiting a versatile and commercially oriented Operations Manager to manage facilities, develop rental income and provide timely and accurate financial and administrative management support. Reporting to the Senior Youth Worker, this hands on role includes: Managing buildings and facilities, working with external contractors where appropriate Sustaining existing and securing new income from space rentals and other commercial opportunities Supporting fundraising and grant income applications Financial and budget planning, monitoring and reporting, with the support of a part time bookkeeper Oversight of IT, administration and facilities management policies, processes and systems Ensuring compliance with all relevant regulation, legislation and health and safety requirements Crucial to success will be the Operations Manager's identification with the organisation's mission and values, and their ability to work collaboratively with the Senior Youth Worker and youth work team. What you will bring Experience of income generation (lettings, grants or similar) Experience managing buildings and facilities, including maintenance, contractors and regulatory compliance Good understanding of financial management, including budgets and year end accounts, and working with accountants and bookkeepers Experience with QuickBooks, Xero or similar systems A proactive, hands on working style and ability to work independently Reliability, thoroughness and strong problem solving skills Excellent interpersonal skills and ability to build effective working relationships Strong organisational skills with the ability to manage multiple workstreams IT literacy, including MS Office and implementing new systems A clear commitment to safeguarding, equality of opportunity and inclusion The organisation offers Salary of £25,000 per annum (£50,000 full time equivalent) 18 hours per week over 2.5 days 15 days annual leave (full time equivalent 30 days) plus statutory holidays Employer pension contribution of 5% How to apply An external recruitment partner is supporting the organisation with this appointment. Please apply by submitting your CV and a cover letter (maximum two pages), both in Word document format. Your cover letter should explain your interest in the Operations Manager role and the organisation, and outline the relevant experience and skills you would bring. The closing date for applications is Thurs 30th April 2026 . Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have a face to face interview with Alford House week commencing May 4th 2026 . The organisation is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. REF-
Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team located in Borehamwood Role Summary: React to breakdown maintenance requests within the required SLA's Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Complete an incident report for all abnormal incidents affecting systems Essential 18th Edition Electrical Wiring Regulations High Voltage Appointed Person Level 3 C& Guilds Electrical Electrical Bias Engineer experience Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Testing and Inspection of Electrical systems Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8 About CBRE Global Workplace Solutions: As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost.
Apr 12, 2026
Full time
Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team located in Borehamwood Role Summary: React to breakdown maintenance requests within the required SLA's Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Complete an incident report for all abnormal incidents affecting systems Essential 18th Edition Electrical Wiring Regulations High Voltage Appointed Person Level 3 C& Guilds Electrical Electrical Bias Engineer experience Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Testing and Inspection of Electrical systems Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8 About CBRE Global Workplace Solutions: As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost.
A facilities management company in Scotland is seeking a Cleaning Manager for a newly mobilised contract. The role involves overseeing the operational delivery of cleaning services, managing a large team, and ensuring high standards in a fast-paced environment. Ideal candidates should have proven experience in cleaning or facilities management, strong organizational skills, and the ability to lead in a 24/7 operation. This is an initial 12-week contract with potential for a permanent position.
Apr 12, 2026
Full time
A facilities management company in Scotland is seeking a Cleaning Manager for a newly mobilised contract. The role involves overseeing the operational delivery of cleaning services, managing a large team, and ensuring high standards in a fast-paced environment. Ideal candidates should have proven experience in cleaning or facilities management, strong organizational skills, and the ability to lead in a 24/7 operation. This is an initial 12-week contract with potential for a permanent position.
This is a four star luxury estate set a 45 bedroom hotel, three self catering residences and a variety of dining, spa, wedding and event facilities. Accommodation is available JBG81_UKTJ . click apply for full job details
Apr 12, 2026
Full time
This is a four star luxury estate set a 45 bedroom hotel, three self catering residences and a variety of dining, spa, wedding and event facilities. Accommodation is available JBG81_UKTJ . click apply for full job details
Accommodation Manager - Premium Student Living Are you an experienced leader from the Retail or hospitality sector looking for an exciting new challenge? Do you pride yourself on delivering an exceptional customer experience while managing a fast-paced retail operation? If so, we want to hear from you! Our high-growth client is seeking an Accommodation Manager to oversee a flagship premium student residence. This role is ideal for retail or hospitality professionals looking to transition into an exciting and rewarding industry, where you'll play a key role in delivering a five-star living experience for their residents. Your Role as an Accommodation Manager: Oversee the full day-to-day operations of the residence, ensuring the highest standards of service. Lead, coach, and inspire your team to deliver an outstanding guest/resident experience. Manage all aspects of building maintenance and facilities management to ensure a safe, compliant, and welcoming environment. Oversee financial budgets and expense control, ensuring cost efficiency. Ensure full compliance with Health & Safety regulations, audits, and reports. Develop and maintain strong relationships with local businesses, universities, and community networks. Plan and execute engaging resident events and experiences, fostering a strong sense of community. What We're Looking For: Minimum 3 years' store management experience within retail or hospitality A proven track record of delivering an exceptional guest or resident experience. Strong operational and facilities management experience. A natural, hands-on leader with a passion for service and customer engagement. Excellent planning, organisational, and financial management skills. A self-motivated, energetic, and solutions-focused approach. What's in It for You? 42,000- 46,000 basic salary (DOE) Annual 10% bonus Approx 3 weekend days per month worked with days off in the week. 30 days holiday (including bank holidays) Your birthday off every year Pension scheme Employee perks & wellbeing support Clear progression in a fast-growing business If this sounds like the perfect opportunity for you, apply today by sending your CV! Due to a high volume of applicants, we regret that we may not be able to respond to every
Apr 12, 2026
Full time
Accommodation Manager - Premium Student Living Are you an experienced leader from the Retail or hospitality sector looking for an exciting new challenge? Do you pride yourself on delivering an exceptional customer experience while managing a fast-paced retail operation? If so, we want to hear from you! Our high-growth client is seeking an Accommodation Manager to oversee a flagship premium student residence. This role is ideal for retail or hospitality professionals looking to transition into an exciting and rewarding industry, where you'll play a key role in delivering a five-star living experience for their residents. Your Role as an Accommodation Manager: Oversee the full day-to-day operations of the residence, ensuring the highest standards of service. Lead, coach, and inspire your team to deliver an outstanding guest/resident experience. Manage all aspects of building maintenance and facilities management to ensure a safe, compliant, and welcoming environment. Oversee financial budgets and expense control, ensuring cost efficiency. Ensure full compliance with Health & Safety regulations, audits, and reports. Develop and maintain strong relationships with local businesses, universities, and community networks. Plan and execute engaging resident events and experiences, fostering a strong sense of community. What We're Looking For: Minimum 3 years' store management experience within retail or hospitality A proven track record of delivering an exceptional guest or resident experience. Strong operational and facilities management experience. A natural, hands-on leader with a passion for service and customer engagement. Excellent planning, organisational, and financial management skills. A self-motivated, energetic, and solutions-focused approach. What's in It for You? 42,000- 46,000 basic salary (DOE) Annual 10% bonus Approx 3 weekend days per month worked with days off in the week. 30 days holiday (including bank holidays) Your birthday off every year Pension scheme Employee perks & wellbeing support Clear progression in a fast-growing business If this sounds like the perfect opportunity for you, apply today by sending your CV! Due to a high volume of applicants, we regret that we may not be able to respond to every
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Mechanical Engineer CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Mechanical Engineer to join the team located in Borehamwood Purpose of Job To carry out planned preventative maintenance and reactive works to client Heating & Air-Conditioning Systems in accordance with agreed service levels Key Responsibilities Ensure that routine maintenance is carried out to all Heating & Air-conditioning plant to meet and exceed expectations, and agreed service level agreements. Ensure that Evaporative Cooling Systems and Domestic water systems are maintained to comply with the requirements of the L8 standard. Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. To carry out planned preventative maintenance and reactive works to other site plant as required. Ensure that suitable spares are available to carry out maintenance of the above plant. Ensure that comprehensive maintenance records are kept in the form of "Frontline" task sheets. Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices To develop a good working relationship with all members of CBRE Managed Services staff and clients staff. Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure a professional image of CBRE Managed Services is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning. Accountability Accountable to Contract Supervisor and Area Manager. The post holder does not have any directly reporting staff. This post carries no direct budgetary responsibility Training Formally trained in mechanical services maintenance Basic skills on building management systems would be an advantage Formal health and safety training (Desirable)
Apr 12, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Mechanical Engineer CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Mechanical Engineer to join the team located in Borehamwood Purpose of Job To carry out planned preventative maintenance and reactive works to client Heating & Air-Conditioning Systems in accordance with agreed service levels Key Responsibilities Ensure that routine maintenance is carried out to all Heating & Air-conditioning plant to meet and exceed expectations, and agreed service level agreements. Ensure that Evaporative Cooling Systems and Domestic water systems are maintained to comply with the requirements of the L8 standard. Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. To carry out planned preventative maintenance and reactive works to other site plant as required. Ensure that suitable spares are available to carry out maintenance of the above plant. Ensure that comprehensive maintenance records are kept in the form of "Frontline" task sheets. Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices To develop a good working relationship with all members of CBRE Managed Services staff and clients staff. Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure a professional image of CBRE Managed Services is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning. Accountability Accountable to Contract Supervisor and Area Manager. The post holder does not have any directly reporting staff. This post carries no direct budgetary responsibility Training Formally trained in mechanical services maintenance Basic skills on building management systems would be an advantage Formal health and safety training (Desirable)
A leading law firm in Wales is seeking a Facilities Manager to oversee office environments and ensure smooth operations across multiple sites. The role requires proven facilities management experience, solid knowledge of health & safety, and exceptional organisational skills. You will manage maintenance, compliance, and refurbishments while supporting sustainability initiatives. This position offers a collaborative environment, competitive benefits, and opportunities for professional growth.
Apr 12, 2026
Full time
A leading law firm in Wales is seeking a Facilities Manager to oversee office environments and ensure smooth operations across multiple sites. The role requires proven facilities management experience, solid knowledge of health & safety, and exceptional organisational skills. You will manage maintenance, compliance, and refurbishments while supporting sustainability initiatives. This position offers a collaborative environment, competitive benefits, and opportunities for professional growth.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 11, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Receptionist The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.We have part-time positions available for Receptionists Airedale Hospital.The Receptionist is responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the Local Care Direct team including health professionals and any external stakeholders.Hourly Rate: £12.71 in hours & £13.71 out of hours(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LYShifts Available across a 4 week rolling Rota:Monday 18:15-23.14 WeeklyTuesday 13:00-18:14 WeeklyTuesday 13:00-18:14 Weeks 3&4Tuesday 18:15-23:14 WeeklyWednesday 07:45-12:59 Weeks 2&3Wednesday 13:00-18:14 Weeks 1,3&4Wednesday 13:00-18:14 WeeklyWednesday 18:15-23:14 Weeks 2&4Wednesday 18:15-23:14 WeeklyThursday 07:45-12:59 Weeks 1&3Thursday 13:00-18:14 - Weeks 1&2Thursday 13:00-18:14 WeeklyThursday 18:15-23:14 WeeklyThursday 18:15-23:14 WeeklyFriday 13:00-18:14 WeeklyFriday 18:15-23:14 WeeklySaturday 13:00-18:14 WeeklySaturday 18:15-23:14 WeeklySunday 18.15-23:14 Week 2Sunday 18:15-23:14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.Our purpose is to care for people.Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.Benefits of working for Local Care Direct: Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24 / 7 environment Support available 24 / 7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose:The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders.KEY PRINCIPLES1. Receive patients and visitors to the centre in a professional and courteos manner.2. Book patients onto SystmOne on arrival and show them to the waiting area.3. Monitoring patient flow and taking action where there are non-attendees and cancellations.4. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate.5. Assisting patients who have communication difficulties whilst at the centre and accessing support when identified such as Language Line or facilities for the hard of hearing.6. To actively promote equality for all patients.7. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner.8. Maintain and re-order consumables for the reception and waiting areas.9. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment.10. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data.11. Ensuring that the Reception and Waiting area is kept clean and tidy at all times.12. Ensuring that consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines.13. Completion of Handover report and LCD PCC check list each session.14. Contributes and makes suggestions for improving service provision.15. Assisting other members of the team in any tasks believed to be appropriate to your capability.16. Demonstrates duties to new starters.17. Completion of LCD PCC check lists.18. Supporting A & E Departments where agreements are in place.19. Follows local and organisational policies and procedures within role.20. Working to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held).21. Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them.22. Knowledge of and adherence to standards as laid down by the Care Quality Commission.23. Act as ambassador for LCD at all times.24. Working flexibly to provide cover for colleagues when needed.25. Assisting in the implementation of any new measures deemed necessary by the Management or Executive.HEALTH, SAFETY & SECURITYTo report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures.Ensure compliance with Health and Safety at Work regulations.Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection.Ensure compliance with Infection, Prevention and Control guidelines.COMMUNICATIONS & RELATIONSHIPSTo ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes.To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas.To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post.PATIENT CARETo ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision.To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct.FINANCIAL RESOURCESTo ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved.CONFIDENTIALITYTo operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times.TRAININGTo complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained.INFECTION PREVENTION AND CONTROLHealthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this.SAFEGUARDINGIndividuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures .MANAGING SELFEnsure that all Driver health and licence checks are complied with.Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective.Ensure that mandatory training is up to date and participate in training as appropriate.Effectively utilise time management, organisational, co-ordination and if required - management skills.Identify own professional development needs through the Personal Development Review process (PDR).The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge Essential Fluent in English language. Good knowledge of Microsoft Office. Desirable Safeguarding. Conflict resolution strategies. Knowledge of SystmOne. Local Care Direct Services. . click apply for full job details
Apr 11, 2026
Full time
Receptionist The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.We have part-time positions available for Receptionists Airedale Hospital.The Receptionist is responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the Local Care Direct team including health professionals and any external stakeholders.Hourly Rate: £12.71 in hours & £13.71 out of hours(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LYShifts Available across a 4 week rolling Rota:Monday 18:15-23.14 WeeklyTuesday 13:00-18:14 WeeklyTuesday 13:00-18:14 Weeks 3&4Tuesday 18:15-23:14 WeeklyWednesday 07:45-12:59 Weeks 2&3Wednesday 13:00-18:14 Weeks 1,3&4Wednesday 13:00-18:14 WeeklyWednesday 18:15-23:14 Weeks 2&4Wednesday 18:15-23:14 WeeklyThursday 07:45-12:59 Weeks 1&3Thursday 13:00-18:14 - Weeks 1&2Thursday 13:00-18:14 WeeklyThursday 18:15-23:14 WeeklyThursday 18:15-23:14 WeeklyFriday 13:00-18:14 WeeklyFriday 18:15-23:14 WeeklySaturday 13:00-18:14 WeeklySaturday 18:15-23:14 WeeklySunday 18.15-23:14 Week 2Sunday 18:15-23:14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.Our purpose is to care for people.Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.Benefits of working for Local Care Direct: Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24 / 7 environment Support available 24 / 7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose:The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders.KEY PRINCIPLES1. Receive patients and visitors to the centre in a professional and courteos manner.2. Book patients onto SystmOne on arrival and show them to the waiting area.3. Monitoring patient flow and taking action where there are non-attendees and cancellations.4. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate.5. Assisting patients who have communication difficulties whilst at the centre and accessing support when identified such as Language Line or facilities for the hard of hearing.6. To actively promote equality for all patients.7. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner.8. Maintain and re-order consumables for the reception and waiting areas.9. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment.10. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data.11. Ensuring that the Reception and Waiting area is kept clean and tidy at all times.12. Ensuring that consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines.13. Completion of Handover report and LCD PCC check list each session.14. Contributes and makes suggestions for improving service provision.15. Assisting other members of the team in any tasks believed to be appropriate to your capability.16. Demonstrates duties to new starters.17. Completion of LCD PCC check lists.18. Supporting A & E Departments where agreements are in place.19. Follows local and organisational policies and procedures within role.20. Working to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held).21. Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them.22. Knowledge of and adherence to standards as laid down by the Care Quality Commission.23. Act as ambassador for LCD at all times.24. Working flexibly to provide cover for colleagues when needed.25. Assisting in the implementation of any new measures deemed necessary by the Management or Executive.HEALTH, SAFETY & SECURITYTo report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures.Ensure compliance with Health and Safety at Work regulations.Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection.Ensure compliance with Infection, Prevention and Control guidelines.COMMUNICATIONS & RELATIONSHIPSTo ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes.To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas.To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post.PATIENT CARETo ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision.To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct.FINANCIAL RESOURCESTo ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved.CONFIDENTIALITYTo operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times.TRAININGTo complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained.INFECTION PREVENTION AND CONTROLHealthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this.SAFEGUARDINGIndividuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures .MANAGING SELFEnsure that all Driver health and licence checks are complied with.Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective.Ensure that mandatory training is up to date and participate in training as appropriate.Effectively utilise time management, organisational, co-ordination and if required - management skills.Identify own professional development needs through the Personal Development Review process (PDR).The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge Essential Fluent in English language. Good knowledge of Microsoft Office. Desirable Safeguarding. Conflict resolution strategies. Knowledge of SystmOne. Local Care Direct Services. . click apply for full job details
Receptionist - Airedale Hospital The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire. We have part time positions available for Receptionists Airedale Hospital. Hourly Rate: £12.71 in hours & £13.71 out of hours (In Hours = Monday to Friday 08:00 to 18:00 & Out of Hours = Monday to Friday 18:00 to 08:00 and all day Saturday Sunday) Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LY Shifts Available across a 4 week rolling Rota: Monday 18 14 Weekly Tuesday 13 14 Weekly Tuesday 13 14 Weeks 3&4 Tuesday 18 14 Weekly Wednesday 07 59 Weeks 2&3 Wednesday 13 14 Weeks 1,3&4 Wednesday 13 14 Weekly Wednesday 18 14 Weeks 2&4 Wednesday 18 14 Weekly Thursday 07 59 Weeks 1&3 Thursday 13 14 Weeks 1&2 Thursday 13 14 Weekly Thursday 18 14 Weekly Thursday 18 14 Weekly Friday 13 14 Weekly Friday 18 14 Weekly Saturday 13 14 Weekly Saturday 18 14 Weekly Sunday 18 14 Week 2 Sunday 18 14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together. Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients. Benefits of working for Local Care Direct Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24/7 environment Support available 24/7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose: The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. Key Principles Receive patients and visitors to the centre in a professional and courteous manner. Book patients onto SystmOne on arrival and show them to the waiting area. Monitor patient flow and take action where there are non attendees and cancellations. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate. Assist patients who have communication difficulties whilst at the centre and access support when identified such as Language Line or facilities for the hard of hearing. Actively promote equality for all patients. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner. Maintain and re-order consumables for the reception and waiting areas. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data. Ensure the Reception and Waiting area is kept clean and tidy at all times. Ensure consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines. Complete Handover report and LCD PCC check list each session. Contribute and make suggestions for improving service provision. Assist other members of the team in any tasks believed to be appropriate to your capability. Demonstrate duties to new starters. Complete LCD PCC check lists. Support A & E Departments where agreements are in place. Follow local and organisational policies and procedures within role. Work to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held). Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them. Knowledge of and adherence to standards as laid down by the Care Quality Commission. Act as ambassador for LCD at all times. Work flexibly to provide cover for colleagues when needed. Assist in the implementation of any new measures deemed necessary by the Management or Executive. Health, Safety & Security Report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations, Health and Safety legislation and company policy at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. Communications & Relationships Ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. Promote effective cross functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. Attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. Patient Care Ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. Ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. Financial Resources Ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved. Confidentiality Operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. Training Complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. Infection Prevention and Control Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. Safeguarding Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. Managing Self Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge (Essential) Fluent in English language. Good knowledge of Microsoft Office click apply for full job details
Apr 11, 2026
Full time
Receptionist - Airedale Hospital The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire. We have part time positions available for Receptionists Airedale Hospital. Hourly Rate: £12.71 in hours & £13.71 out of hours (In Hours = Monday to Friday 08:00 to 18:00 & Out of Hours = Monday to Friday 18:00 to 08:00 and all day Saturday Sunday) Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LY Shifts Available across a 4 week rolling Rota: Monday 18 14 Weekly Tuesday 13 14 Weekly Tuesday 13 14 Weeks 3&4 Tuesday 18 14 Weekly Wednesday 07 59 Weeks 2&3 Wednesday 13 14 Weeks 1,3&4 Wednesday 13 14 Weekly Wednesday 18 14 Weeks 2&4 Wednesday 18 14 Weekly Thursday 07 59 Weeks 1&3 Thursday 13 14 Weeks 1&2 Thursday 13 14 Weekly Thursday 18 14 Weekly Thursday 18 14 Weekly Friday 13 14 Weekly Friday 18 14 Weekly Saturday 13 14 Weekly Saturday 18 14 Weekly Sunday 18 14 Week 2 Sunday 18 14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together. Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients. Benefits of working for Local Care Direct Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24/7 environment Support available 24/7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose: The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. Key Principles Receive patients and visitors to the centre in a professional and courteous manner. Book patients onto SystmOne on arrival and show them to the waiting area. Monitor patient flow and take action where there are non attendees and cancellations. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate. Assist patients who have communication difficulties whilst at the centre and access support when identified such as Language Line or facilities for the hard of hearing. Actively promote equality for all patients. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner. Maintain and re-order consumables for the reception and waiting areas. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data. Ensure the Reception and Waiting area is kept clean and tidy at all times. Ensure consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines. Complete Handover report and LCD PCC check list each session. Contribute and make suggestions for improving service provision. Assist other members of the team in any tasks believed to be appropriate to your capability. Demonstrate duties to new starters. Complete LCD PCC check lists. Support A & E Departments where agreements are in place. Follow local and organisational policies and procedures within role. Work to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held). Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them. Knowledge of and adherence to standards as laid down by the Care Quality Commission. Act as ambassador for LCD at all times. Work flexibly to provide cover for colleagues when needed. Assist in the implementation of any new measures deemed necessary by the Management or Executive. Health, Safety & Security Report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations, Health and Safety legislation and company policy at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. Communications & Relationships Ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. Promote effective cross functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. Attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. Patient Care Ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. Ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. Financial Resources Ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved. Confidentiality Operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. Training Complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. Infection Prevention and Control Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. Safeguarding Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. Managing Self Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge (Essential) Fluent in English language. Good knowledge of Microsoft Office click apply for full job details
General Maintenance Engineer (QSR Sector) £16 per hour min of 40-45 hours a week (More available) UK-Wide Travel England and Wales - Ideally Bristol-Based Van & Tools Provided We are looking for a reliable and practical General Maintenance Engineer to support a growing portfolio of Quick Service Restaurant (QSR) and fitness brands across the UK. You'll be carrying out planned and reactive maintenance across well-known sites including Taco Bell, Subway, Starbucks and Jetts Gyms, ensuring facilities remain safe, compliant and fully operational. Key Responsibilities Carry out general building maintenance and repairs across multiple sites Planned and reactive maintenance within QSR and gym environments Basic electrical, plumbing, carpentry and fabric maintenance Fault finding and first-time fixes where possible Liaising professionally with site managers and clients Accurately completing job reports and compliance paperwork Ensuring all work is completed safely and to a high standard About You Proven experience in a general maintenance / facilities / multi-skilled role Comfortable working in fast-paced commercial environments Refrigeration experience desirable but not essential Able to travel nationwide with occasional overnight stays Self-motivated, organised and able to work independently Strong problem-solving skills and attention to detail Full UK driving licence essential What's on Offer Company van provided (business use) Tools and equipment supplied Competitive salary (dependent on experience) Overtime opportunities Long-term, stable work with nationally recognised brands Supportive management and clear workload planning Location Ideally Bristol-based, however the role involves nationwide travel covering sites across the UK.
Apr 11, 2026
Full time
General Maintenance Engineer (QSR Sector) £16 per hour min of 40-45 hours a week (More available) UK-Wide Travel England and Wales - Ideally Bristol-Based Van & Tools Provided We are looking for a reliable and practical General Maintenance Engineer to support a growing portfolio of Quick Service Restaurant (QSR) and fitness brands across the UK. You'll be carrying out planned and reactive maintenance across well-known sites including Taco Bell, Subway, Starbucks and Jetts Gyms, ensuring facilities remain safe, compliant and fully operational. Key Responsibilities Carry out general building maintenance and repairs across multiple sites Planned and reactive maintenance within QSR and gym environments Basic electrical, plumbing, carpentry and fabric maintenance Fault finding and first-time fixes where possible Liaising professionally with site managers and clients Accurately completing job reports and compliance paperwork Ensuring all work is completed safely and to a high standard About You Proven experience in a general maintenance / facilities / multi-skilled role Comfortable working in fast-paced commercial environments Refrigeration experience desirable but not essential Able to travel nationwide with occasional overnight stays Self-motivated, organised and able to work independently Strong problem-solving skills and attention to detail Full UK driving licence essential What's on Offer Company van provided (business use) Tools and equipment supplied Competitive salary (dependent on experience) Overtime opportunities Long-term, stable work with nationally recognised brands Supportive management and clear workload planning Location Ideally Bristol-based, however the role involves nationwide travel covering sites across the UK.
Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. About the Role We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude. Key Responsibilities Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area. Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met. Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces. Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations. Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events. Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required. What We Are Looking For Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential. Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important. Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems. IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems. Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture. Attributes & Competencies Excellent verbal and written communication skills. Good numerical confidence for basic record keeping and ordering tasks. Ability to prioritise workload and remain calm under pressure. Flexible approach to hours when occasional early starts or late finishes are needed for events. Commitment to delivering a high standard of client service and maintaining confidentiality. Microsoft Office 365 suite essential.
Apr 11, 2026
Full time
Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. About the Role We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude. Key Responsibilities Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area. Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met. Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces. Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations. Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events. Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required. What We Are Looking For Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential. Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important. Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems. IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems. Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture. Attributes & Competencies Excellent verbal and written communication skills. Good numerical confidence for basic record keeping and ordering tasks. Ability to prioritise workload and remain calm under pressure. Flexible approach to hours when occasional early starts or late finishes are needed for events. Commitment to delivering a high standard of client service and maintaining confidentiality. Microsoft Office 365 suite essential.
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 11, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 11, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Working Pattern 6AM TILL 12PM Varied Mornings We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities will include, but are not limited to: Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas). Managing staff rotas, holiday requests, site audits and recruiting new employees where required. Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site. Involvement with investigation matters such as personal accidents or potential disciplinary investigations. Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets. The ideal candidate should meet the following criteria: You must have right to work in the UK. Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable Experience in staffing, rotas, training, and basic HR compliance. Excellent customer service skills. Able to work to deadlines and prioritise as well as being flexible with working hours and days. Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague's futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, this includes our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications! Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts) WAGESTREAM IS CONTRACT SPECIFIC How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Apr 11, 2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Working Pattern 6AM TILL 12PM Varied Mornings We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities will include, but are not limited to: Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas). Managing staff rotas, holiday requests, site audits and recruiting new employees where required. Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site. Involvement with investigation matters such as personal accidents or potential disciplinary investigations. Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets. The ideal candidate should meet the following criteria: You must have right to work in the UK. Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable Experience in staffing, rotas, training, and basic HR compliance. Excellent customer service skills. Able to work to deadlines and prioritise as well as being flexible with working hours and days. Why join OCS? OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague's futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, this includes our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications! Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts) WAGESTREAM IS CONTRACT SPECIFIC How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Who are we Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Role Responsibilities Guest Check-In and Check-Out: Greet guests upon their arrival, process check-ins and check-outs efficiently, and ensure accurate documentation of guest information and payments. Reservation Management: Handle guest inquiries and make room reservations over the phone, through email, or in person. Update and maintain the reservation system, ensuring accuracy and timely communication. Front Desk Operations: Manage the front desk area, including answering telephone calls, responding to guest inquiries, and providing information about hotel facilities, services, and local attractions. Guest Services and Assistance: Provide exceptional customer service by addressing guest needs and requests promptly and courteously. Assist with luggage handling, arrange transportation, and provide directions or recommendations as needed. Billing and Payments: Process guest payments, handle cash transactions, and generate accurate bills and receipts. Ensure compliance with hotel policies and procedures related to billing and payments. Communication and Coordination: Maintain effective communication with other hotel departments to ensure smooth operations and guest satisfaction. Relay messages, coordinate guest requests, and provide assistance as required. Complaint Handling: Address guest complaints or concerns professionally and promptly, aiming to resolve issues and ensure guest satisfaction. Escalate unresolved matters to appropriate supervisors or managers when necessary. Safety and Security: Follow established procedures to ensure the safety and security of guests and the property. Monitor and report any suspicious activities or incidents to relevant personnel. Administrative Tasks: Perform various administrative duties, such as filing, record-keeping, and managing guest correspondence. Maintain cleanliness and organization at the front desk area. Knowledge of Hotel Services: Stay informed about the hotel's services, amenities, and promotions to provide accurate and up-to-date information to guests. Multitasking and Time Management: Handle multiple tasks simultaneously, prioritize effectively, and manage time efficiently in a fast-paced environment. Technology Proficiency: Utilize hotel property management systems, reservation systems, and other software applications to perform tasks, manage guest information, and generate reports. Key Requirements Communication Skills Teamwork Professionalism Attention to detail Customer Service IT Proficiency Benefits Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty
Apr 11, 2026
Full time
Who are we Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Role Responsibilities Guest Check-In and Check-Out: Greet guests upon their arrival, process check-ins and check-outs efficiently, and ensure accurate documentation of guest information and payments. Reservation Management: Handle guest inquiries and make room reservations over the phone, through email, or in person. Update and maintain the reservation system, ensuring accuracy and timely communication. Front Desk Operations: Manage the front desk area, including answering telephone calls, responding to guest inquiries, and providing information about hotel facilities, services, and local attractions. Guest Services and Assistance: Provide exceptional customer service by addressing guest needs and requests promptly and courteously. Assist with luggage handling, arrange transportation, and provide directions or recommendations as needed. Billing and Payments: Process guest payments, handle cash transactions, and generate accurate bills and receipts. Ensure compliance with hotel policies and procedures related to billing and payments. Communication and Coordination: Maintain effective communication with other hotel departments to ensure smooth operations and guest satisfaction. Relay messages, coordinate guest requests, and provide assistance as required. Complaint Handling: Address guest complaints or concerns professionally and promptly, aiming to resolve issues and ensure guest satisfaction. Escalate unresolved matters to appropriate supervisors or managers when necessary. Safety and Security: Follow established procedures to ensure the safety and security of guests and the property. Monitor and report any suspicious activities or incidents to relevant personnel. Administrative Tasks: Perform various administrative duties, such as filing, record-keeping, and managing guest correspondence. Maintain cleanliness and organization at the front desk area. Knowledge of Hotel Services: Stay informed about the hotel's services, amenities, and promotions to provide accurate and up-to-date information to guests. Multitasking and Time Management: Handle multiple tasks simultaneously, prioritize effectively, and manage time efficiently in a fast-paced environment. Technology Proficiency: Utilize hotel property management systems, reservation systems, and other software applications to perform tasks, manage guest information, and generate reports. Key Requirements Communication Skills Teamwork Professionalism Attention to detail Customer Service IT Proficiency Benefits Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty
Days Maintenance Engineer Stretford Monday to Thursday - Days! £48,000 to £50,000+ Bonus, OT, Enhanced Pension, Healthcare, Perk Boxes A Market Leading Manufacturing company has an exciting opportunity for an experienced, Multi skilled maintenance engineer with experience in developing processes and implement new strategies to join their Engineering Team. This opportunity offers great security and stability in the current economic climate with progressive training and development throughout your career whilst being supported by a friendly and welcoming team. This business is a leading brand in their field, invests heavily back into the business' facilities, engineering and production capability. Role Description PPM, Reactive Maintenance on varied industrial machinery Electrical & Mechanical Breakdowns and Repairs Fault Finding on both Electrical and Mechanical issues Adhering to Health & Safety on site at all times Reporting into the Maintenance Manager PLC fault finding Extensive focus on continuous improvement projects, installations, machine improvements Be at the core of the engineering teams drive to implement new and improve processes Skills and Qualifications Time-Served Electrical Maintenance Engineering Experience HNC Qualified Industrial Engineering Background Fault finding, strong skills with hydraulics, pneumatics, bearings Proven improvement projects and continuous improvement skillset Proven experience and driven to work in a fast-paced environment Company Information As a business our client is a true market leader within their industry with a strong presence across the UK. With a secure portfolio of clients these roles provide a stable and secure opportunity in the present economic market. We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we can only respond to applicants whose skills and qualifications are suitable for this position.
Apr 11, 2026
Full time
Days Maintenance Engineer Stretford Monday to Thursday - Days! £48,000 to £50,000+ Bonus, OT, Enhanced Pension, Healthcare, Perk Boxes A Market Leading Manufacturing company has an exciting opportunity for an experienced, Multi skilled maintenance engineer with experience in developing processes and implement new strategies to join their Engineering Team. This opportunity offers great security and stability in the current economic climate with progressive training and development throughout your career whilst being supported by a friendly and welcoming team. This business is a leading brand in their field, invests heavily back into the business' facilities, engineering and production capability. Role Description PPM, Reactive Maintenance on varied industrial machinery Electrical & Mechanical Breakdowns and Repairs Fault Finding on both Electrical and Mechanical issues Adhering to Health & Safety on site at all times Reporting into the Maintenance Manager PLC fault finding Extensive focus on continuous improvement projects, installations, machine improvements Be at the core of the engineering teams drive to implement new and improve processes Skills and Qualifications Time-Served Electrical Maintenance Engineering Experience HNC Qualified Industrial Engineering Background Fault finding, strong skills with hydraulics, pneumatics, bearings Proven improvement projects and continuous improvement skillset Proven experience and driven to work in a fast-paced environment Company Information As a business our client is a true market leader within their industry with a strong presence across the UK. With a secure portfolio of clients these roles provide a stable and secure opportunity in the present economic market. We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we can only respond to applicants whose skills and qualifications are suitable for this position.
Hybrid: 3 days in the office and 2 day from home Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus) This is a real opportunity to join a market-leading financial platform backed by ClearScore's global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future. We are seeking a talented and motivated individual to join our highly skilled team. As a Trainee Second Charge Mortgage Advisor, you will guide customers through the application process and liaise with a qualified advisor who will provide the customer with expert advice on second charge mortgages. This is a unique opportunity to join an industry leading financial brokerage. Aro Money are a highly established and reputable financial lending platform, we work with some of the most prestigious and growing financial institutions globally. You will be part of a very successful team within the ClearScore Group with a clear strategy for success and growth including on the job training and company funded CeMAP qualification. What you'll be doing: Assess customers eligibility for a secured loan and conduct a fact find to enable the mortgage advisor to evaluate. Build and maintain strong relationships with customers and advisors. Meet or exceed sales targets and KPIs while maintaining high levels of customer satisfaction. Collaborate with our exceptional team of advisors and case managers to support our customers' applications. Play a key role in Aro's continuous innovation of best-in-class customer experience. Suggesting new ideas and processes where appropriate and be willing to put these into practice. What we expect from you: Entry level experience in a sales environment. A performance-driven mindset, taking accountability for targets that drive the right outcomes for customers whilst taking our business forward. You'll provide a best in class customer experience, going over and above each time, ensuring their satisfaction and fostering long term loyalty. A good understanding of the financial market, regulations, and procedures. You'll be busy, so you'll need to be organised, managing multiple cases in a fast paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with customers. Detail oriented with strong analytical and problem solving abilities. Flexibility and willingness to work shifts in order to meet the evolving needs of our customers. An OTE of £35k - £40k (basic salary of up to £28k + bonus) Hybrid working (3 days in the office and 2 day from home) Flexible working arrangements to support a healthy work life balance 33 days holiday inclusive of bank holidays Supportive team environment with opportunities for career advancement Salary sacrifice pension scheme unto 4% Healthcare cash plan with separate balance for dependents Life assurance x 2 Cycle to work scheme Birthday off + takeaway on us Enhanced maternity, adoption or paternity leave Enhanced sick pay + income protection for up to 2 years Casual and gender neutral dress policy Access to a range of retailer discounts through our various providers Fun and inclusive work environment with regular team incentives Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face to face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: Flexibility to manage your work and life Dedicated in office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We're committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at .
Apr 11, 2026
Full time
Hybrid: 3 days in the office and 2 day from home Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus) This is a real opportunity to join a market-leading financial platform backed by ClearScore's global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future. We are seeking a talented and motivated individual to join our highly skilled team. As a Trainee Second Charge Mortgage Advisor, you will guide customers through the application process and liaise with a qualified advisor who will provide the customer with expert advice on second charge mortgages. This is a unique opportunity to join an industry leading financial brokerage. Aro Money are a highly established and reputable financial lending platform, we work with some of the most prestigious and growing financial institutions globally. You will be part of a very successful team within the ClearScore Group with a clear strategy for success and growth including on the job training and company funded CeMAP qualification. What you'll be doing: Assess customers eligibility for a secured loan and conduct a fact find to enable the mortgage advisor to evaluate. Build and maintain strong relationships with customers and advisors. Meet or exceed sales targets and KPIs while maintaining high levels of customer satisfaction. Collaborate with our exceptional team of advisors and case managers to support our customers' applications. Play a key role in Aro's continuous innovation of best-in-class customer experience. Suggesting new ideas and processes where appropriate and be willing to put these into practice. What we expect from you: Entry level experience in a sales environment. A performance-driven mindset, taking accountability for targets that drive the right outcomes for customers whilst taking our business forward. You'll provide a best in class customer experience, going over and above each time, ensuring their satisfaction and fostering long term loyalty. A good understanding of the financial market, regulations, and procedures. You'll be busy, so you'll need to be organised, managing multiple cases in a fast paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with customers. Detail oriented with strong analytical and problem solving abilities. Flexibility and willingness to work shifts in order to meet the evolving needs of our customers. An OTE of £35k - £40k (basic salary of up to £28k + bonus) Hybrid working (3 days in the office and 2 day from home) Flexible working arrangements to support a healthy work life balance 33 days holiday inclusive of bank holidays Supportive team environment with opportunities for career advancement Salary sacrifice pension scheme unto 4% Healthcare cash plan with separate balance for dependents Life assurance x 2 Cycle to work scheme Birthday off + takeaway on us Enhanced maternity, adoption or paternity leave Enhanced sick pay + income protection for up to 2 years Casual and gender neutral dress policy Access to a range of retailer discounts through our various providers Fun and inclusive work environment with regular team incentives Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face to face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: Flexibility to manage your work and life Dedicated in office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We're committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at .
The Garden Museum is seeking an experienced Fundraiser to lead on match-funding a £2.65m grant from The National Lottery Heritage Fund for Benton End Revived: the renewal and redevelopment of Benton End, a Grade II listed Tudor property with significant artistic, horticultural, and social heritage. The goal is to transform Benton End into a vibrant, accessible and sustainable arts and learning centre, reimagining the radical spirit of Sir Cedric Morris and Arthur Lett-Haines's art school and garden legacy. This commission covers the Development Phase of a Heritage Fund-supported capital project and the period during which the Delivery Phase application is being assessed. The Fundraiser will collaborate closely with the client team, project manager and stakeholders throughout. The redevelopment of Benton End seeks to: Conserve and restore the Grade II listed house and associated gardens structures Create inclusive and accessible facilities for learning, exhibitions, and residencies Respect and celebrate the site's layered heritage, including its significance in queer history Embed sustainability and environmental responsibility in all design choices Enable operational and financial sustainability through a mixed-use business model The fundraising consultant will be responsible for raising a total of £2.7m by December 2027. This comprises £1.8m in gifts or pledges in order to match-fund The National Lottery Heritage Fund's Delivery Phase grant of £2.65m; and the remainder to support additional output costs at Benton End. The consultant will be expected to lead on the following areas: Review the Fundraising process for the Development Phase of the project in partnership with the client team Review the existing Fundraising Strategy submitted to the Heritage Fund (see tender pack) Re-develop, update and deliver a comprehensive Fundraising Strategy to achieve the necessary match funding for the Delivery Phase of the project including phased targets, pipeline planning, and approach methodology Identify potential funding sources, including charitable trusts and foundations, major individual donors, philanthropic legacy leads (including those with interests in art, horticulture, LGBTQIA+ causes, and regional heritage), corporate supporters and in-kind contributors Cross check all potential funding sources and potential prospects with the client team, paying particular attention to the Garden Museum's other fundraising programmes, existing funders and live/upcoming campaigns Produce a detailed fundraising plan with goals, milestones, specific targets and details of which funding sources will be approached at each stage of the campaign Support cultivation of key prospects, including advising on pitches, proposals, and relationship management and leading these where appropriate Develop a 'Case for Support' and campaign materials tailored to different audiences Work with the client team to ensure fundraising aligns with Heritage Fund Delivery Phase submission (August 2027), Activity and Interpretation Plans and capital delivery timelines and cash flow needs Provide reports on all fundraising activity and data collected, in formats that are compatible with the client team's CRM Support the implementation of the live campaign: tracking targets, overseeing donor communications, and managing asks The selected consultant should have: A strong track record of raising capital funds in the arts, culture, or heritage sector Experience working with national funders (e.g. trusts/foundations, High Net Worth Individuals, and corporates) Knowledge of Heritage Fund processes and expectations Experience in creating compelling cases for support, particularly for multidisciplinary projects (art, heritage, gardens, LGBTQIA+ history) Sensitivity to inclusive fundraising and community engagement Strategic thinking with a collaborative and proactive working style The budget for the fundraising consultant's fee is a maximum of £36,000 excl VAT, to include all travel and expenses and with an expectation that the consultant will be on site regularly at Benton End, Hadleigh, Suffolk. This consultant will report into the Project Manager, but will also work closely with the Garden Museum Development Director and the Benton End Board. This opportunity is made possible thanks to The National Lottery Heritage Fund and National Lottery players. Application requirements: Please supply the following to by 5pm on Tuesday 4 May 2026: Proven examples of recent, similar work at an equivalent level of project value and heritage significance CV demonstrating relevant experience and examples of previous projects - if more than one consultant then CVs and highlighted experience of each team member Fee proposal Outline methodology and approach At least two references from comparable heritage or arts capital project Confirmation of insurance (minimum £ 1million Professional Indemnity and £1 million Public Liability insurance, and £1 million Employers Liability cover (if applicable), or ability and willingness to obtain) Clarifying questions should be sent to by 5pm on Tuesday 21 April 2026. For the full tender pack, including all appendices, go to: Consultant Brief: Fundraiser, Benton End Revived - Garden Museum
Apr 11, 2026
Full time
The Garden Museum is seeking an experienced Fundraiser to lead on match-funding a £2.65m grant from The National Lottery Heritage Fund for Benton End Revived: the renewal and redevelopment of Benton End, a Grade II listed Tudor property with significant artistic, horticultural, and social heritage. The goal is to transform Benton End into a vibrant, accessible and sustainable arts and learning centre, reimagining the radical spirit of Sir Cedric Morris and Arthur Lett-Haines's art school and garden legacy. This commission covers the Development Phase of a Heritage Fund-supported capital project and the period during which the Delivery Phase application is being assessed. The Fundraiser will collaborate closely with the client team, project manager and stakeholders throughout. The redevelopment of Benton End seeks to: Conserve and restore the Grade II listed house and associated gardens structures Create inclusive and accessible facilities for learning, exhibitions, and residencies Respect and celebrate the site's layered heritage, including its significance in queer history Embed sustainability and environmental responsibility in all design choices Enable operational and financial sustainability through a mixed-use business model The fundraising consultant will be responsible for raising a total of £2.7m by December 2027. This comprises £1.8m in gifts or pledges in order to match-fund The National Lottery Heritage Fund's Delivery Phase grant of £2.65m; and the remainder to support additional output costs at Benton End. The consultant will be expected to lead on the following areas: Review the Fundraising process for the Development Phase of the project in partnership with the client team Review the existing Fundraising Strategy submitted to the Heritage Fund (see tender pack) Re-develop, update and deliver a comprehensive Fundraising Strategy to achieve the necessary match funding for the Delivery Phase of the project including phased targets, pipeline planning, and approach methodology Identify potential funding sources, including charitable trusts and foundations, major individual donors, philanthropic legacy leads (including those with interests in art, horticulture, LGBTQIA+ causes, and regional heritage), corporate supporters and in-kind contributors Cross check all potential funding sources and potential prospects with the client team, paying particular attention to the Garden Museum's other fundraising programmes, existing funders and live/upcoming campaigns Produce a detailed fundraising plan with goals, milestones, specific targets and details of which funding sources will be approached at each stage of the campaign Support cultivation of key prospects, including advising on pitches, proposals, and relationship management and leading these where appropriate Develop a 'Case for Support' and campaign materials tailored to different audiences Work with the client team to ensure fundraising aligns with Heritage Fund Delivery Phase submission (August 2027), Activity and Interpretation Plans and capital delivery timelines and cash flow needs Provide reports on all fundraising activity and data collected, in formats that are compatible with the client team's CRM Support the implementation of the live campaign: tracking targets, overseeing donor communications, and managing asks The selected consultant should have: A strong track record of raising capital funds in the arts, culture, or heritage sector Experience working with national funders (e.g. trusts/foundations, High Net Worth Individuals, and corporates) Knowledge of Heritage Fund processes and expectations Experience in creating compelling cases for support, particularly for multidisciplinary projects (art, heritage, gardens, LGBTQIA+ history) Sensitivity to inclusive fundraising and community engagement Strategic thinking with a collaborative and proactive working style The budget for the fundraising consultant's fee is a maximum of £36,000 excl VAT, to include all travel and expenses and with an expectation that the consultant will be on site regularly at Benton End, Hadleigh, Suffolk. This consultant will report into the Project Manager, but will also work closely with the Garden Museum Development Director and the Benton End Board. This opportunity is made possible thanks to The National Lottery Heritage Fund and National Lottery players. Application requirements: Please supply the following to by 5pm on Tuesday 4 May 2026: Proven examples of recent, similar work at an equivalent level of project value and heritage significance CV demonstrating relevant experience and examples of previous projects - if more than one consultant then CVs and highlighted experience of each team member Fee proposal Outline methodology and approach At least two references from comparable heritage or arts capital project Confirmation of insurance (minimum £ 1million Professional Indemnity and £1 million Public Liability insurance, and £1 million Employers Liability cover (if applicable), or ability and willingness to obtain) Clarifying questions should be sent to by 5pm on Tuesday 21 April 2026. For the full tender pack, including all appendices, go to: Consultant Brief: Fundraiser, Benton End Revived - Garden Museum
What makes Neg Earth different and what we can offer you Founded in 1983 by Dave & Pip Ridgway, Neg Earth Lights is a family-owned lighting and rigging equipment supplier for the entertainment industry. We are based at our purpose-built state-of-the-art facilities in Park Royal, London. Every day is different and brings new and exciting challenges. We have a commitment to a sustainable live events and touring industry, one that sparks real emotions and long-lasting memories whilst creating a sense of belonging for our team. With over 40 years' experience of investing in the latest equipment, in our people, and in our relationships, we encourage ingenuity, creativity, and the exploration of new ways to collaborate. From concept to delivery, our team wear our reputation for innovation, quality, and reliability as a badge of honour. We seek to invest in the latest and best equipment and ensure everything, from flight cases to truss is maintained to the highest standard. We are forward thinking and flexible, making the complex, simple and the simple, exceptional. No matter the size or scale of the project we take pride in our consistency and customer focused approach. For us, your training and development takes centre stage, from your first day to your last we will encourage and support you throughout your career development. Our NELL Academy training programmes support your wellbeing and ensure you have the skills and knowledge to excel in your role. Our Leadership programmes enable our managers to help you succeed and our competencies guide your development and realise your full potential. We create an inspirational environment rewarding employees for their hard work. With us, everything is possible, and we strive to ensure every member of our team can take pride in their delivery of projects and promoting creative solutions. About You & the Role: The purpose of this role is to manage and process the organisation's payroll accurately and on time using Sage 50 Payroll, ensuring compliance with UK legislation. The role includes handling overtime, statutory and company sick pay, and maintaining employee payroll records. Your Duties: You'll play an essential part in your team and company success story by efficiently and effectively carrying out duties including: Payroll Processing Process weekly/monthly payroll for all employees using Sage 50 Payroll Ensure accurate calculation of wages, salaries, and deductions Process starters, leavers, and employee changes Overtime & Variable Pay Accurately calculate and input overtime payments Verify overtime claims against approved timesheets Ensure correct application of pay rates and enhancements Sick Pay Administration Calculate and process Statutory Sick Pay (SSP) and company sick pay schemes Maintain sickness records and ensure compliance with absence policies Liaise with HR regarding long-term absence cases Compliance & Reporting Ensure compliance with HMRC regulations and payroll legislation Submit RTI (Real Time Information) reports to HMRC Process pensions in line with auto-enrolment requirements Prepare payroll reports for finance and management Record Keeping & Administration Maintain accurate employee payroll records Handle payroll queries from employees in a timely manner Ensure confidentiality of sensitive employee data Liaising with Managers to ensure timesheet approvals are completed to schedule Standard Companywide Responsibilities: Any other duties as required / authorised by your Line Manager / Line Management reporting line. Comply with all Health and Safety requirements. Comply with all Policies and Procedures. Ensuring that work areas are kept in a clean and tidy manner at all times. Your Skills, Qualifications and Experience Essential Proven experience in payroll administration Strong working knowledge of Sage 50 Payroll Understanding of UK payroll legislation (including SSP, tax, NI, and pensions) Experience in handling overtime and variable pay structures High level of accuracy and attention to detail Good organisational and time management skills Ability to work autonomously whilst being a real team player. Willingness to take ownership and accountability Ability to plan ahead, organise, prioritise, delegate and oversee workload. Ability to work under pressure and to tight deadlines, demonstrating resilience, flexibility and ability to maintain positive relationships. Can-do positive attitude Great communication skills. Advanced MS Office applications skills- Outlook, Excel, Word. Desirable Payroll qualification (e.g., CIPP or equivalent) Experience in a similar role within a small to medium-sized business
Apr 11, 2026
Full time
What makes Neg Earth different and what we can offer you Founded in 1983 by Dave & Pip Ridgway, Neg Earth Lights is a family-owned lighting and rigging equipment supplier for the entertainment industry. We are based at our purpose-built state-of-the-art facilities in Park Royal, London. Every day is different and brings new and exciting challenges. We have a commitment to a sustainable live events and touring industry, one that sparks real emotions and long-lasting memories whilst creating a sense of belonging for our team. With over 40 years' experience of investing in the latest equipment, in our people, and in our relationships, we encourage ingenuity, creativity, and the exploration of new ways to collaborate. From concept to delivery, our team wear our reputation for innovation, quality, and reliability as a badge of honour. We seek to invest in the latest and best equipment and ensure everything, from flight cases to truss is maintained to the highest standard. We are forward thinking and flexible, making the complex, simple and the simple, exceptional. No matter the size or scale of the project we take pride in our consistency and customer focused approach. For us, your training and development takes centre stage, from your first day to your last we will encourage and support you throughout your career development. Our NELL Academy training programmes support your wellbeing and ensure you have the skills and knowledge to excel in your role. Our Leadership programmes enable our managers to help you succeed and our competencies guide your development and realise your full potential. We create an inspirational environment rewarding employees for their hard work. With us, everything is possible, and we strive to ensure every member of our team can take pride in their delivery of projects and promoting creative solutions. About You & the Role: The purpose of this role is to manage and process the organisation's payroll accurately and on time using Sage 50 Payroll, ensuring compliance with UK legislation. The role includes handling overtime, statutory and company sick pay, and maintaining employee payroll records. Your Duties: You'll play an essential part in your team and company success story by efficiently and effectively carrying out duties including: Payroll Processing Process weekly/monthly payroll for all employees using Sage 50 Payroll Ensure accurate calculation of wages, salaries, and deductions Process starters, leavers, and employee changes Overtime & Variable Pay Accurately calculate and input overtime payments Verify overtime claims against approved timesheets Ensure correct application of pay rates and enhancements Sick Pay Administration Calculate and process Statutory Sick Pay (SSP) and company sick pay schemes Maintain sickness records and ensure compliance with absence policies Liaise with HR regarding long-term absence cases Compliance & Reporting Ensure compliance with HMRC regulations and payroll legislation Submit RTI (Real Time Information) reports to HMRC Process pensions in line with auto-enrolment requirements Prepare payroll reports for finance and management Record Keeping & Administration Maintain accurate employee payroll records Handle payroll queries from employees in a timely manner Ensure confidentiality of sensitive employee data Liaising with Managers to ensure timesheet approvals are completed to schedule Standard Companywide Responsibilities: Any other duties as required / authorised by your Line Manager / Line Management reporting line. Comply with all Health and Safety requirements. Comply with all Policies and Procedures. Ensuring that work areas are kept in a clean and tidy manner at all times. Your Skills, Qualifications and Experience Essential Proven experience in payroll administration Strong working knowledge of Sage 50 Payroll Understanding of UK payroll legislation (including SSP, tax, NI, and pensions) Experience in handling overtime and variable pay structures High level of accuracy and attention to detail Good organisational and time management skills Ability to work autonomously whilst being a real team player. Willingness to take ownership and accountability Ability to plan ahead, organise, prioritise, delegate and oversee workload. Ability to work under pressure and to tight deadlines, demonstrating resilience, flexibility and ability to maintain positive relationships. Can-do positive attitude Great communication skills. Advanced MS Office applications skills- Outlook, Excel, Word. Desirable Payroll qualification (e.g., CIPP or equivalent) Experience in a similar role within a small to medium-sized business
