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it and facilities manager
Technical and Asset Manager
GRAHAM ASSET MANAGEMENT LIMITED City, London
At GRAHAM, we are a trusted Facilities Management and construction partner committed to delivering high-quality, compliant, and efficiently operated estates. As part of a major long-term campus transformation programme within the education sector, we are seeking an experienced Technical & Asset Manager to lead the strategic management of building assets, ensure statutory compliance, and drive the click apply for full job details
May 05, 2026
Full time
At GRAHAM, we are a trusted Facilities Management and construction partner committed to delivering high-quality, compliant, and efficiently operated estates. As part of a major long-term campus transformation programme within the education sector, we are seeking an experienced Technical & Asset Manager to lead the strategic management of building assets, ensure statutory compliance, and drive the click apply for full job details
WR HVACR
Facilities Manager
WR HVACR Blackpool, Lancashire
Facilities Manager Blackpool Our client is a well-established and growing organisation within the building services and engineering sector, delivering high-quality mechanical, electrical, and infrastructure solutions across the UK. Due to continued expansion, they are seeking an experienced Facilities Manager to oversee operational performance, compliance, and maintenance across a portfolio of sites click apply for full job details
May 05, 2026
Full time
Facilities Manager Blackpool Our client is a well-established and growing organisation within the building services and engineering sector, delivering high-quality mechanical, electrical, and infrastructure solutions across the UK. Due to continued expansion, they are seeking an experienced Facilities Manager to oversee operational performance, compliance, and maintenance across a portfolio of sites click apply for full job details
Unity Recruitment
FIELD SERVICE ENGINEER
Unity Recruitment Edinburgh, Midlothian
Field Service EngineerMulti-Skilled Field Service Engineer (Car Parking Systems / Ticketing Equipment) Location: Covering Scotland mainly on the east side of Scotland Job Role: Attending equipment breakdowns, completing planned maintenance assisting in installation of new products. Liaise with the technical department The client is a leading manufacturer and supplier of ticketing and payment equipment which are used in car parking facilities for Local Authorities, airports, conference centres, hotels and shopping centres. This well respected organisation has been supplying the market place for decades, establishing and nurturing long term relationships with a customer base at the forefront of technology.Main responsibilities: Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager Carry out planned maintenance as distributed by call centre Carry out repairs on site Discuss and resolve problems with customer Responsible for administrative documents and archive corresponding records Instruct and support customer in the use/maintenance of products Promote the company and its products Ensure Health & Safety procedures are followedMain requirements and skills: Technical Background Previous experience in a role of technical support. Experience working within Networks, IP-systems and intercoms Strong communication skills and the ability of achieving great results Flexibility and the ability to adapt to change Self-motivated attitude, pro-active and excellent problem-solving skillsHours of work Monday to Friday "on site" hours are 08.30 to 17.30 The post holder agrees to travel as necessary whilst complying with current company health and safety requirements. weekend overtime 1 in every 3 weeks Standby £1700 annually plus time and a half Saturday and double time Sunday if you attend siteBenefits Company car (Personal Use) Mobile Phone Laptop Pension 25 Days Holiday, Sick Pay and Healthcare scheme Working hours 40 hours per week plus overtime and standby paymentIf this Field Service Role is of interest to you, then please apply today with your updated CV. Call Carly at Unity Recruitment on ext 113 for more information.
May 05, 2026
Full time
Field Service EngineerMulti-Skilled Field Service Engineer (Car Parking Systems / Ticketing Equipment) Location: Covering Scotland mainly on the east side of Scotland Job Role: Attending equipment breakdowns, completing planned maintenance assisting in installation of new products. Liaise with the technical department The client is a leading manufacturer and supplier of ticketing and payment equipment which are used in car parking facilities for Local Authorities, airports, conference centres, hotels and shopping centres. This well respected organisation has been supplying the market place for decades, establishing and nurturing long term relationships with a customer base at the forefront of technology.Main responsibilities: Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager Carry out planned maintenance as distributed by call centre Carry out repairs on site Discuss and resolve problems with customer Responsible for administrative documents and archive corresponding records Instruct and support customer in the use/maintenance of products Promote the company and its products Ensure Health & Safety procedures are followedMain requirements and skills: Technical Background Previous experience in a role of technical support. Experience working within Networks, IP-systems and intercoms Strong communication skills and the ability of achieving great results Flexibility and the ability to adapt to change Self-motivated attitude, pro-active and excellent problem-solving skillsHours of work Monday to Friday "on site" hours are 08.30 to 17.30 The post holder agrees to travel as necessary whilst complying with current company health and safety requirements. weekend overtime 1 in every 3 weeks Standby £1700 annually plus time and a half Saturday and double time Sunday if you attend siteBenefits Company car (Personal Use) Mobile Phone Laptop Pension 25 Days Holiday, Sick Pay and Healthcare scheme Working hours 40 hours per week plus overtime and standby paymentIf this Field Service Role is of interest to you, then please apply today with your updated CV. Call Carly at Unity Recruitment on ext 113 for more information.
Contract Manager
Pareto FM City, London
Contract Manager Facilities Management London (Site-Based) Pareto FM Competitive Salary + Benefits Pareto FM is seeking an experienced and driven Contract Manager or Facility Manager to lead the delivery of integrated facilities management services at a high-profile, complex client site in London click apply for full job details
May 05, 2026
Full time
Contract Manager Facilities Management London (Site-Based) Pareto FM Competitive Salary + Benefits Pareto FM is seeking an experienced and driven Contract Manager or Facility Manager to lead the delivery of integrated facilities management services at a high-profile, complex client site in London click apply for full job details
Hays
Lease Advisory and Estate Surveyor
Hays Loughborough, Leicestershire
Lease Advisory & Estates ManagerEstates & Facilities Management University Estate Open to graduate, non-chartered and chartered surveyors About the RoleWe're looking for a motivated Lease Advisory & Estates Manager to help manage and maximise a diverse commercial property portfolio across our operational estate.This is a fantastic opportunity whether you're: A graduate surveyor non-chartered pro click apply for full job details
May 05, 2026
Full time
Lease Advisory & Estates ManagerEstates & Facilities Management University Estate Open to graduate, non-chartered and chartered surveyors About the RoleWe're looking for a motivated Lease Advisory & Estates Manager to help manage and maximise a diverse commercial property portfolio across our operational estate.This is a fantastic opportunity whether you're: A graduate surveyor non-chartered pro click apply for full job details
King and Moffatt Building Services
Contract Administrator
King and Moffatt Building Services City, Wolverhampton
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
May 05, 2026
Full time
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description We are seeking an experienced Contract Administrator to support our Facilities Management (FM) operations across the UK and Ireland. Based in Wolverhampton, this role is central to the successful delivery of planned and reactive maintenance works and acts as a key point of coordination between clients, engineers, subcontractors, and internal management teams. The successful candidate will play a critical role in ensuring smooth contract delivery, accurate reporting, and high levels of client satisfaction. Managing the Facilities Management Helpdesk inbox, ensuring all requests are logged, actioned, and resolved in line with service expectations Acting as a primary point of contact for FM-related processes and communications Managing and maintaining the CAFM system (Trackplan) for all planned and reactive maintenance works across the UK and Ireland Monitoring job progress and providing regular updates and reports to the Senior Contracts Manager Ensuring all service reports, PPM documentation, and remedial quotations are completed, stored, and issued to clients in a timely manner Supporting the tendering of FM contracts, including issuing enquiries to subcontractors and managing responses via SharePoint Managing invoicing for FM works and ensuring jobs are billed accurately and on time Logging and coordinating reactive, additional, and remedial client requests with Regional Services Managers Supporting onboarding and training of new staff on FM processes and systems Providing administrative support to the Senior Contracts Manager, including meeting coordination and minute taking Managing correspondence, diaries, and meeting schedules Carrying out additional administrative duties as required Qualifications A business qualification or equivalent relevant experience Minimum 2 years experience in a service, FM, or contract-based environment Strong organisational skills with the ability to manage multiple priorities Excellent IT skills, with SharePoint experience essential Strong written and verbal communication skills with attention to detail Comfortable working in a client-facing, contract-driven environment Additional Information This is a key role within a high-performing FM team, offering exposure to contract management, client engagement, and operational delivery within a well-established and growing organisation. At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
Manager, Compensation Consulting
Capital One Nottingham, Nottinghamshire
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
May 05, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
Network Compliance Senior Manager
Capital One Ashbourne, Derbyshire
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
May 05, 2026
Full time
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
Flow Recruitment
Sales Manager
Flow Recruitment Bristol, Somerset
Our client is a UK market leader within Leisure Management Operations. We have an amazing opportunity to join their operation as a Contract Sales Manager to oversee Sales performance at 4 leading sites based in Bristol. With millions invested in the last couple of years at our clients sites they are privileged to have a stock of amazing new look and feel sites. The contract has 4 gyms and 4 pools, over 10,500 fitness members, with a blend of unique historic and modern contemporary facilities. We are looking for a candidate who will push our memberships sales to a new level, with a balance of volume and quality, high yield memberships, in our clients new gyms. The right person will be an inspiring leader in membership sales who is forward thinking, target driven and have a real appetite for success!
May 05, 2026
Full time
Our client is a UK market leader within Leisure Management Operations. We have an amazing opportunity to join their operation as a Contract Sales Manager to oversee Sales performance at 4 leading sites based in Bristol. With millions invested in the last couple of years at our clients sites they are privileged to have a stock of amazing new look and feel sites. The contract has 4 gyms and 4 pools, over 10,500 fitness members, with a blend of unique historic and modern contemporary facilities. We are looking for a candidate who will push our memberships sales to a new level, with a balance of volume and quality, high yield memberships, in our clients new gyms. The right person will be an inspiring leader in membership sales who is forward thinking, target driven and have a real appetite for success!
Manager, Compensation Consulting
Capital One Ashbourne, Derbyshire
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
May 05, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
Rolls Royce
Production Engineer
Rolls Royce East Grinstead, Sussex
Job Description Production Engineer Location : East Grinstead Full time Onsite Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a Production Engineer you will be responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. What you will be doing: Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required. Assist in the assembly and preparation of 199 and 2000 applications, as required. Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications. Conduct engine and component inspections and cleaning as required. Identify opportunities for cost reduction and efficiency improvements in operations. Collaborate with the lean team to identify and implement process improvements. Utilize special tools and measuring equipment as necessary. Complete relevant process documentation as required. Comply with all health and safety regulations. Foster a positive work environment that encourages teamwork and collaboration. Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities. Manoeuvre products and materials using plant machinery in accordance with assigned competencies. Attend training courses as required to enhance job performance. Maintain a monthly utilization rate of 85% or higher. Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. Undertake any other production or facilities-related activities as reasonably required by the Operations Manager, Supervisor, or Team Leader. Position Qualifications NVQ Level 3 in Maintenance / Engineering Skilled in maintenance and repairs with a strong technical background. Proficient in basic troubleshooting and diagnostic methods. Ability to identify ways to save money and improve efficiency. Excellent teamwork skills and ability to foster a positive work environment. Organized, with a keen attention to cleanliness on the shopfloor and the wider facility. Takes ownership and demonstrates accountability for task completion. Capable of safely operating machinery. Responsible, reliable, and dependable in completing tasks on time. Computer literate with proficient keyboard skills and knowledge of both Windows and IOS based systems. Preferred requirements: Language: Must be fluent in both written and spoken English. Literacy and Numeracy: Must be competent in both. Must possess a full, clean driving license and be a UK passport holder. Experience driving forklift/tow truck and crane operation is preferable, although training will be provided. On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. Note: This job is physically demanding. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
May 05, 2026
Full time
Job Description Production Engineer Location : East Grinstead Full time Onsite Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a Production Engineer you will be responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. What you will be doing: Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required. Assist in the assembly and preparation of 199 and 2000 applications, as required. Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications. Conduct engine and component inspections and cleaning as required. Identify opportunities for cost reduction and efficiency improvements in operations. Collaborate with the lean team to identify and implement process improvements. Utilize special tools and measuring equipment as necessary. Complete relevant process documentation as required. Comply with all health and safety regulations. Foster a positive work environment that encourages teamwork and collaboration. Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities. Manoeuvre products and materials using plant machinery in accordance with assigned competencies. Attend training courses as required to enhance job performance. Maintain a monthly utilization rate of 85% or higher. Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. Undertake any other production or facilities-related activities as reasonably required by the Operations Manager, Supervisor, or Team Leader. Position Qualifications NVQ Level 3 in Maintenance / Engineering Skilled in maintenance and repairs with a strong technical background. Proficient in basic troubleshooting and diagnostic methods. Ability to identify ways to save money and improve efficiency. Excellent teamwork skills and ability to foster a positive work environment. Organized, with a keen attention to cleanliness on the shopfloor and the wider facility. Takes ownership and demonstrates accountability for task completion. Capable of safely operating machinery. Responsible, reliable, and dependable in completing tasks on time. Computer literate with proficient keyboard skills and knowledge of both Windows and IOS based systems. Preferred requirements: Language: Must be fluent in both written and spoken English. Literacy and Numeracy: Must be competent in both. Must possess a full, clean driving license and be a UK passport holder. Experience driving forklift/tow truck and crane operation is preferable, although training will be provided. On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. Note: This job is physically demanding. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Capital One UK
Quality Assurance Process Manager (Associate)
Capital One UK Mayfield, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
International Health, Safety & Compliance Manager
Pacific Life
Job Title International Health, Safety & Compliance Manager Job Description The Role The Health, Safety and Workplace Compliance Manager (HSWCM) will provide strategic leadership, oversight, and accountability across the international office portfolio relating to Workplace Health and Safety. The role will define, implement, and continuously improve health and safety standards, ensuring a consistent, high quality approach across all regions. This includes reviewing Enterprise standards and adapting them, where necessary, to ensure full alignment with regional needs and local legislative requirements. This role does not include direct line management responsibilities; however, it requires exceptionally strong verbal and written communication skills to effectively influence, collaborate with, and support stakeholders across all global locations. The HSWCM will work closely with the AVP Facilities Management to develop safety frameworks, policies, compliance programmes, and risk mitigation strategies. Collaboration with regional Workplace, Facilities, Technology, Security, and Risk teams is essential to ensure all locations meet both enterprise expectations and local legislative requirements. The role requires proactive, informed leadership with global stakeholders, contributing to a high performing, forward looking Global Workplace Services team. A strong emphasis is placed on enabling safe, compliant, modern workplace environments-including hybrid office models-through expert guidance, regulatory understanding, and operational excellence. Due to the global nature of this position, flexibility in working hours is required to effectively partner with colleagues in Asia, Australia, Europe, and North America. Duties Leadership & Global Governance Lead the development, implementation, and ongoing refinement of the organisation's global Health & Safety strategy. Establish and govern consistent health, safety, and compliance standards across all international offices. Build cross functional alignment with Workplace, Facilities, Security, Risk, HR, EISO and Technology teams to embed a unified safety culture. Foster a strong culture of collaboration, accountability, and continuous improvement across global stakeholder groups. Provide expert guidance to senior leaders, contributing to a robust operational structure and a culture of safety excellence. Working with the AVP Facilities, prepare, develop, and deliver board level Health & Safety reports for each relevant company entity, ensuring accurate visibility of risks, performance, and compliance across the global portfolio. Suppliers, Contractors & Landlords Oversee International health and safety obligations relating to our leased office locations. Ensure all facilities meet structural, compliance, and safety standards, including lifecycle management for critical safety assets and infrastructure. Working with the Workplace Managers undertake audits, performance reviews, and contract renewal for health and safety related vendors Monitor service levels, ensuring that deliverables from external partners meet contractual, legislative, and safety requirements. Legal & Compliance Maintain full oversight of global Health & Safety compliance, ensuring each location operates in line with local legislation and enterprise standards. Partnering with the wider team, develop, review, and enhance global safety policies, procedures, and frameworks Ensure adherence to statutory requirements, codes of practice, and industry best practice across all maintenance, construction, and workplace operations. Lead incident reporting, investigation frameworks, and root cause analysis across regions. Workplace Safety & Operational Standards Develop and deliver strategies that provide safe, compliant, and high quality workplace environments across all global locations. Partner with the wider Workplace teams to embed safety considerations into office layouts, hybrid working environments, and daily operations. Ensure safety procedures are documented, communicated, and adhered to, maintaining gold standard compliance across the enterprise. Build strong relationships with local stakeholders to understand workplace risks and ensure safety measures support operational needs. Working with Workplace Managers, ensure safe execution and oversight of both in office and external events, gatherings, and meetings. Project & Change Management Support international Health & Safety elements of refurbishments, relocations, fit outs, and construction related work. Lead risk assessments, safety planning, contractor compliance, and safe systems of work implementation for all relevant projects. Where appropriate participate in contractor selection, tender processes, compliance documentation, and safety related contract negotiation. Risk Management Responsibilities Contribute to enterprise risk management frameworks by identifying, assessing, and mitigating workplace related risks globally. Demonstrate full understanding of risk policies, key safety risks, and associated controls. Translate safety and risk management principles into practical, with regionally tailored processes. Develop safety training programmes, performance frameworks, and awareness initiatives to embed a strong safety culture across all offices. Ensure Business Continuity Plans and Disaster Recovery processes include appropriate safety considerations and are fully operational in each location. Working with Workplace Managers ensure all property related risks, including fire safety, emergency planning, evacuation procedures, and regular safety assessments are adequate and addressed in the company risk platforms Qualifications & Experience Extensive experience in corporate Health & Safety management, ideally within a global or multi site organisation. Strong understanding of international health and safety legislation, compliance frameworks, and workplace regulatory requirements. Proven experience developing and sustaining health and safety programmes across complex, hybrid workplace environments. Demonstrable experience in incident investigation, risk assessments, safety audits, and workplace compliance. Experience supporting workplace refurbishments, relocations, and Facilities related safety programmes. Financial acumen related to safety programmes, compliance investment, and contractor oversight. Excellent communicator, capable of influencing at all organisational levels and across cultures. Relevant professional certifications (e.g., NEBOSH, IOSH, CRSP, CSP, OSHA) are essential Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 05, 2026
Full time
Job Title International Health, Safety & Compliance Manager Job Description The Role The Health, Safety and Workplace Compliance Manager (HSWCM) will provide strategic leadership, oversight, and accountability across the international office portfolio relating to Workplace Health and Safety. The role will define, implement, and continuously improve health and safety standards, ensuring a consistent, high quality approach across all regions. This includes reviewing Enterprise standards and adapting them, where necessary, to ensure full alignment with regional needs and local legislative requirements. This role does not include direct line management responsibilities; however, it requires exceptionally strong verbal and written communication skills to effectively influence, collaborate with, and support stakeholders across all global locations. The HSWCM will work closely with the AVP Facilities Management to develop safety frameworks, policies, compliance programmes, and risk mitigation strategies. Collaboration with regional Workplace, Facilities, Technology, Security, and Risk teams is essential to ensure all locations meet both enterprise expectations and local legislative requirements. The role requires proactive, informed leadership with global stakeholders, contributing to a high performing, forward looking Global Workplace Services team. A strong emphasis is placed on enabling safe, compliant, modern workplace environments-including hybrid office models-through expert guidance, regulatory understanding, and operational excellence. Due to the global nature of this position, flexibility in working hours is required to effectively partner with colleagues in Asia, Australia, Europe, and North America. Duties Leadership & Global Governance Lead the development, implementation, and ongoing refinement of the organisation's global Health & Safety strategy. Establish and govern consistent health, safety, and compliance standards across all international offices. Build cross functional alignment with Workplace, Facilities, Security, Risk, HR, EISO and Technology teams to embed a unified safety culture. Foster a strong culture of collaboration, accountability, and continuous improvement across global stakeholder groups. Provide expert guidance to senior leaders, contributing to a robust operational structure and a culture of safety excellence. Working with the AVP Facilities, prepare, develop, and deliver board level Health & Safety reports for each relevant company entity, ensuring accurate visibility of risks, performance, and compliance across the global portfolio. Suppliers, Contractors & Landlords Oversee International health and safety obligations relating to our leased office locations. Ensure all facilities meet structural, compliance, and safety standards, including lifecycle management for critical safety assets and infrastructure. Working with the Workplace Managers undertake audits, performance reviews, and contract renewal for health and safety related vendors Monitor service levels, ensuring that deliverables from external partners meet contractual, legislative, and safety requirements. Legal & Compliance Maintain full oversight of global Health & Safety compliance, ensuring each location operates in line with local legislation and enterprise standards. Partnering with the wider team, develop, review, and enhance global safety policies, procedures, and frameworks Ensure adherence to statutory requirements, codes of practice, and industry best practice across all maintenance, construction, and workplace operations. Lead incident reporting, investigation frameworks, and root cause analysis across regions. Workplace Safety & Operational Standards Develop and deliver strategies that provide safe, compliant, and high quality workplace environments across all global locations. Partner with the wider Workplace teams to embed safety considerations into office layouts, hybrid working environments, and daily operations. Ensure safety procedures are documented, communicated, and adhered to, maintaining gold standard compliance across the enterprise. Build strong relationships with local stakeholders to understand workplace risks and ensure safety measures support operational needs. Working with Workplace Managers, ensure safe execution and oversight of both in office and external events, gatherings, and meetings. Project & Change Management Support international Health & Safety elements of refurbishments, relocations, fit outs, and construction related work. Lead risk assessments, safety planning, contractor compliance, and safe systems of work implementation for all relevant projects. Where appropriate participate in contractor selection, tender processes, compliance documentation, and safety related contract negotiation. Risk Management Responsibilities Contribute to enterprise risk management frameworks by identifying, assessing, and mitigating workplace related risks globally. Demonstrate full understanding of risk policies, key safety risks, and associated controls. Translate safety and risk management principles into practical, with regionally tailored processes. Develop safety training programmes, performance frameworks, and awareness initiatives to embed a strong safety culture across all offices. Ensure Business Continuity Plans and Disaster Recovery processes include appropriate safety considerations and are fully operational in each location. Working with Workplace Managers ensure all property related risks, including fire safety, emergency planning, evacuation procedures, and regular safety assessments are adequate and addressed in the company risk platforms Qualifications & Experience Extensive experience in corporate Health & Safety management, ideally within a global or multi site organisation. Strong understanding of international health and safety legislation, compliance frameworks, and workplace regulatory requirements. Proven experience developing and sustaining health and safety programmes across complex, hybrid workplace environments. Demonstrable experience in incident investigation, risk assessments, safety audits, and workplace compliance. Experience supporting workplace refurbishments, relocations, and Facilities related safety programmes. Financial acumen related to safety programmes, compliance investment, and contractor oversight. Excellent communicator, capable of influencing at all organisational levels and across cultures. Relevant professional certifications (e.g., NEBOSH, IOSH, CRSP, CSP, OSHA) are essential Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Witherslack Group
Team Leader - Children's Homes
Witherslack Group Oxford, Oxfordshire
£43,180 - £50,444 assuming good attendance and up to 3 sleep ins per month Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our team leaders are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in You'll be a part of taking care of our young people day to day, making sure things run smoothly and creating lasting memories. As a team leader you will also make sure that the staff team are supported and the home is operating at our high standards, prepared to step up to deputise for the Registered and Deputy Managers. We're looking for someone able to relate to and build relationships with our young people. Compassionate, emotionally resilient, and supportive, you'll also be able to provide the leadership that inspires your colleagues. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £35,400 - £42,664 Bonuses: In addition to your base salary you'll do up to 3 sleep ins per months, these are paid at £80 per sleep (approx. £2,880 per year) and Attendance allowance up to £1,400 per year, £2,000 Regional Allowance, £1,500 Responsibility Allowance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Meals provided while you're at work Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months This role requires you to have the Level 3 Children's Residential Care qualification You'll start life as a Team Leader by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
May 05, 2026
Full time
£43,180 - £50,444 assuming good attendance and up to 3 sleep ins per month Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our team leaders are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in You'll be a part of taking care of our young people day to day, making sure things run smoothly and creating lasting memories. As a team leader you will also make sure that the staff team are supported and the home is operating at our high standards, prepared to step up to deputise for the Registered and Deputy Managers. We're looking for someone able to relate to and build relationships with our young people. Compassionate, emotionally resilient, and supportive, you'll also be able to provide the leadership that inspires your colleagues. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £35,400 - £42,664 Bonuses: In addition to your base salary you'll do up to 3 sleep ins per months, these are paid at £80 per sleep (approx. £2,880 per year) and Attendance allowance up to £1,400 per year, £2,000 Regional Allowance, £1,500 Responsibility Allowance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Meals provided while you're at work Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months This role requires you to have the Level 3 Children's Residential Care qualification You'll start life as a Team Leader by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
Capital One UK
Quality Assurance Process Manager (Associate)
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Russell Taylor
Account Manager
Russell Taylor Oldham, Lancashire
Key Account Manager - Service Sales - Negotiable + Car or Allowance + BonusWe are recruiting for a growing UK Wide Building Services organisation who have their Head Office in West Yorkshire, they are looking for a Key Account Manager who has experience of managing National Clients. We will Consider people living in the North West, Yorkshire or Midlands of the UK but will have to fit the brief and be able once a week to travel into the head office. Key Account Manager - Package• Salary Circa £ - Negotiable for the right individual• Car Allowance or Company Car • Bonus & Commission • Company Pension• Leadership Training Key Account Manager - Requirements• Remote Role - Ideally within a distance to the Head Office - Essential• Be able to demonstrate Account Management Retention - Essential• Consultative Account development experience - Essential• CRM competency and report writing - Essential• UK Wide travel with occasional overnight stays - Essential• Hard Facilities, Service Maintenance or Building Services - Essential• Team leadership and mentoring experience - DesirableThis would suit someone who has worked for a Building Services, Construction, Industrial Maintenance, Facilities Management or Hire organisation or within other allied industries.We will accept applications from those who have worked as a Sales Manager, Key Account Manager, Commercial Manager, BDM, Business Development Manager, Business Development Director, Account Director, Service Manager, Account Manager, or Account Lead.Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
May 05, 2026
Full time
Key Account Manager - Service Sales - Negotiable + Car or Allowance + BonusWe are recruiting for a growing UK Wide Building Services organisation who have their Head Office in West Yorkshire, they are looking for a Key Account Manager who has experience of managing National Clients. We will Consider people living in the North West, Yorkshire or Midlands of the UK but will have to fit the brief and be able once a week to travel into the head office. Key Account Manager - Package• Salary Circa £ - Negotiable for the right individual• Car Allowance or Company Car • Bonus & Commission • Company Pension• Leadership Training Key Account Manager - Requirements• Remote Role - Ideally within a distance to the Head Office - Essential• Be able to demonstrate Account Management Retention - Essential• Consultative Account development experience - Essential• CRM competency and report writing - Essential• UK Wide travel with occasional overnight stays - Essential• Hard Facilities, Service Maintenance or Building Services - Essential• Team leadership and mentoring experience - DesirableThis would suit someone who has worked for a Building Services, Construction, Industrial Maintenance, Facilities Management or Hire organisation or within other allied industries.We will accept applications from those who have worked as a Sales Manager, Key Account Manager, Commercial Manager, BDM, Business Development Manager, Business Development Director, Account Director, Service Manager, Account Manager, or Account Lead.Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
Hays Business Support
Technical Sales Support Administrator
Hays Business Support
Your new company My client is a global manufacturing business based on the Ellemsere Port Industrial Estate. The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team! This is an expanding team who need technical administrative support with an immediate start! Your new role Sitting as part of a busy customer service function which processes technical sales orders in the millions per order, your role will be to support the customer account managers and representatives by picking up all the back office administration to ensure swift and prompt order management. You will be supporting with sales order inputting, responding to customer enquiries via email with regards to order updates, product queries, or order amendments. You will be responsible for other back office administration such as freight order claim backs, managing the electronic filing system, and escalating discrepancies as soon as they are identified. This is a fast paced environment which uses a SAP based ERP. You will be based on site full time in Ellesmere Port with access to ample free on site parking, excellent on site amenities and will be working 9am - 5:30pm Monday - Friday. Some flexibility around the working hours can be considered. What you'll need to succeed Whilst manufacturing or engineering industry experience would be ideal for this post, other industries will be considered as long as there has been a technical sales support aspect to the post. You will be using your strong administration skills on a daily basis to prioritise your workload to coincide with changing demands for customer orders. ERP system experience is essential for this post, with SAP being preferred, but all ERPs will be considered. Due to the intricacies of the orders and product numbers, you will have outstanding attention to detail and be able to catch errors before they make a commercial impact. You will be used to working with various MS Office packages, and feel confident working with MS Excel. Due to the location, this role does require someone with access to their own vehicle as it is not accessible via public transport. What you'll get in return This role can offer a stable temporary contract for 6 months, with weekly pay for your 37.5 hours from Monday - Friday, with preferred working hours being 9am - 5:30pm. You will have an ample hourly rate of 16.40ph plus holiday pay, which takes your total rate to 18.39ph. You will have access to free on site parking, excellent on site facilities, including a full service staff canteen, and modern office buildings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 05, 2026
Seasonal
Your new company My client is a global manufacturing business based on the Ellemsere Port Industrial Estate. The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team! This is an expanding team who need technical administrative support with an immediate start! Your new role Sitting as part of a busy customer service function which processes technical sales orders in the millions per order, your role will be to support the customer account managers and representatives by picking up all the back office administration to ensure swift and prompt order management. You will be supporting with sales order inputting, responding to customer enquiries via email with regards to order updates, product queries, or order amendments. You will be responsible for other back office administration such as freight order claim backs, managing the electronic filing system, and escalating discrepancies as soon as they are identified. This is a fast paced environment which uses a SAP based ERP. You will be based on site full time in Ellesmere Port with access to ample free on site parking, excellent on site amenities and will be working 9am - 5:30pm Monday - Friday. Some flexibility around the working hours can be considered. What you'll need to succeed Whilst manufacturing or engineering industry experience would be ideal for this post, other industries will be considered as long as there has been a technical sales support aspect to the post. You will be using your strong administration skills on a daily basis to prioritise your workload to coincide with changing demands for customer orders. ERP system experience is essential for this post, with SAP being preferred, but all ERPs will be considered. Due to the intricacies of the orders and product numbers, you will have outstanding attention to detail and be able to catch errors before they make a commercial impact. You will be used to working with various MS Office packages, and feel confident working with MS Excel. Due to the location, this role does require someone with access to their own vehicle as it is not accessible via public transport. What you'll get in return This role can offer a stable temporary contract for 6 months, with weekly pay for your 37.5 hours from Monday - Friday, with preferred working hours being 9am - 5:30pm. You will have an ample hourly rate of 16.40ph plus holiday pay, which takes your total rate to 18.39ph. You will have access to free on site parking, excellent on site facilities, including a full service staff canteen, and modern office buildings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Design Manager
GRAHAM ASSET MANAGEMENT LIMITED City, London
At GRAHAM, we are more than a leading construction and facilities management partner ,we are a trusted collaborator committed to creating high-quality learning environments and supporting the evolving needs of our education-sector clients. As part of a major long-term campus transformation programme, we are seeking a Design Manager who will play a key role in delivering coordinated, technically ro click apply for full job details
May 05, 2026
Full time
At GRAHAM, we are more than a leading construction and facilities management partner ,we are a trusted collaborator committed to creating high-quality learning environments and supporting the evolving needs of our education-sector clients. As part of a major long-term campus transformation programme, we are seeking a Design Manager who will play a key role in delivering coordinated, technically ro click apply for full job details
Flow Recruitment
Multi Site Sales Manager - Leisure
Flow Recruitment Bristol, Somerset
Our client is a UK market leader within Leisure Management Operations. We have an amazing opportunity to join their operation as a Contract Sales Manager to oversee Sales performance at 4 leading sites based in Bristol. With millions invested in the last couple of years at our clients sites they are privileged to have a stock of amazing new look and feel sites. The contract has 4 gyms and 4 pools, over 10,500 fitness members, with a blend of unique historic and modern contemporary facilities. We are looking for a candidate who will push our memberships sales to a new level, with a balance of volume and quality, high yield memberships, in our clients new gyms. The right person will be an inspiring leader in membership sales who is forward thinking, target driven and have a real appetite for success!
May 05, 2026
Full time
Our client is a UK market leader within Leisure Management Operations. We have an amazing opportunity to join their operation as a Contract Sales Manager to oversee Sales performance at 4 leading sites based in Bristol. With millions invested in the last couple of years at our clients sites they are privileged to have a stock of amazing new look and feel sites. The contract has 4 gyms and 4 pools, over 10,500 fitness members, with a blend of unique historic and modern contemporary facilities. We are looking for a candidate who will push our memberships sales to a new level, with a balance of volume and quality, high yield memberships, in our clients new gyms. The right person will be an inspiring leader in membership sales who is forward thinking, target driven and have a real appetite for success!
Kingdom People
Heating, Ventilation, and Air Conditioning Manager
Kingdom People
Job Title: Air Conditioning Contracts Manager Location: Manchester Salary: Competitive + Benefits The Client My client is a forward-thinking facilities management company delivering high-quality mechanical, electrical, and building services solutions click apply for full job details
May 05, 2026
Full time
Job Title: Air Conditioning Contracts Manager Location: Manchester Salary: Competitive + Benefits The Client My client is a forward-thinking facilities management company delivering high-quality mechanical, electrical, and building services solutions click apply for full job details

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