3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st & 2nd line engineers. There is a direct roadmap from a career progression point of view & they're a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture Primary Responsibilities: Technologies : experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cyber Resolving Incidents : Resolved technical problems passed on from 2nd line. Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an impressive 3rd Line Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh)
Jun 19, 2025
Full time
3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st & 2nd line engineers. There is a direct roadmap from a career progression point of view & they're a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture Primary Responsibilities: Technologies : experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cyber Resolving Incidents : Resolved technical problems passed on from 2nd line. Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an impressive 3rd Line Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh)
2nd Line Support Engineer (Azure, 365, Windows) / Project Co-ordinator - £35,000 - £45,000 - hybrid (1 day wfh) Do you want to be an exceptional 2nd line support engineer that gets involved with project co-ordination in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st liner engineers, whilst also having some involvement with the project co-ordination of one of their largest clients. They're a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture. Primary Responsibilities: Technologies : experience with Azure, 365, Windows, Intune, Entra ID Resolving Incidents : Deal with technical problems passed on from 1st line support. Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an impressive 2nd Line Support engineer that would be comfortable sometimes getting involved in project co-ordination for their massive enterprise client. Secondary Responsibilities: Plan Projects : Set out what needs to be done and what the goals are. Manage Time & Resources : Keep track of time, costs, and make sure the right people are working on the right tasks. Lead the Team : Keep everyone on track and working well together. Risk Assessment : Notice problems before they happen and plan how to deal with them. Oversee Tech Work : Oversee software development, system upgrades, and IT infrastructure projects. This is a fantastic opportunity, for a fantastic company, please do apply if you're interested or would like to learn further about the role. 2nd Line Support Engineer (Azure, 365, Windows) / Project Co-ordinator - £35,000 - £45,000
Jun 19, 2025
Full time
2nd Line Support Engineer (Azure, 365, Windows) / Project Co-ordinator - £35,000 - £45,000 - hybrid (1 day wfh) Do you want to be an exceptional 2nd line support engineer that gets involved with project co-ordination in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st liner engineers, whilst also having some involvement with the project co-ordination of one of their largest clients. They're a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture. Primary Responsibilities: Technologies : experience with Azure, 365, Windows, Intune, Entra ID Resolving Incidents : Deal with technical problems passed on from 1st line support. Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an impressive 2nd Line Support engineer that would be comfortable sometimes getting involved in project co-ordination for their massive enterprise client. Secondary Responsibilities: Plan Projects : Set out what needs to be done and what the goals are. Manage Time & Resources : Keep track of time, costs, and make sure the right people are working on the right tasks. Lead the Team : Keep everyone on track and working well together. Risk Assessment : Notice problems before they happen and plan how to deal with them. Oversee Tech Work : Oversee software development, system upgrades, and IT infrastructure projects. This is a fantastic opportunity, for a fantastic company, please do apply if you're interested or would like to learn further about the role. 2nd Line Support Engineer (Azure, 365, Windows) / Project Co-ordinator - £35,000 - £45,000
University of South Hampton
Southampton, Hampshire
Lecturer or Associate Professor in Mechanical Engineering Look to the future with a world-renowned University that will champion your most ambitious interests. Join our team, show us how to think even bigger and we'll help you explore what you are capable of, and inspire future generations to exceed their expectations. The University of Southampton welcomes applications for lecturer or associate professor positions in the Mechanical Engineering Department in the Faculty of Engineering and Physical Sciences. Successful candidates will strengthen our thriving culture within the University's triple helix strategy, which emphasises cross-fertilisation between research, education and enterprise. We inspire thousands of students every year to explore their strengths and forge life-changing discoveries, we open up opportunities for the most inquisitive minds. Join us, and you'll have the scope to create your own opportunities. About the role We seek enthusiastic individuals to join Mechanical Engineering . You will embed into one of our existing research groups and may also contribute to the newly formed Southampton Advanced Manufacturing and Design Hub (SAMDH). Your expertisewill bealigned to strategic growth areas of advanced manufacturing, clean energy industries, defence, digital technologies or life sciences, specifically: Future mobility, automotive wear, dynamics and propulsion, including future fuels and their storage/applications. Thermofluidic and cryogenic systems, including storage, transport and energy applications. Advanced manufacturing, production, and design, including data centric and AI assisted design. Mechatronics and bio-engineering, including control systems, soft sensors and actuators, robotics, tissue surrogates, foams, stretchable electronics or e-skins etc. The successful applicant will demonstrate: Clear plans to build an ambitious independent research programme. Potential to raise external research funding from UK research councils, EU, charities and industry. An ability to inspire and support students and colleagues. Commitment to improving equality, diversity and inclusion. What we can offer you A collegiate research-led community with collaborative and enterprising culture across the Faculties and University. Access to sector-leading high-performance facilities and a University commitment to maintain that sector-leading position. A generous relocation and benefits package that includes a contributory pension scheme, competitive holiday allowance, subsidised health and fitness facilities, cycle-to-work scheme and a range of discounts, this is a place where you are sure to excel. The University values diversity and equality , we actively encourage applications from under-represented groups. We are holders of the Race Equality Charter Bronze Award 2022, and institutional and departmental Athena SWAN awards. We recognise that employees may need working patterns that fit with caring responsibilities including onsite childcare facilities. Due consideration will be given to applicants who have had career breaks for maternity, paternity or adoption leave, disability or illness. Southampton is an hour from central London by train and has an international airport alongside beautiful surroundings on the south coast in the New Forest. Find out more about the University and city here . Interviews are planned to be on 21st/22nd August 2025. If you need advice about your suitability to the posts or the research areas being sought, you are encouraged to contact the Head of Mechanical Engineering, Professor Richard Wills ( ), for further details. Application Procedure: To apply please select the "Apply Online" link below and submit your academic CV with a covering letter that provides details of your current and future research plans and what you feel you and your research vision will bring to the University. We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity. Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on (0) or quoting the job number.
Jun 19, 2025
Full time
Lecturer or Associate Professor in Mechanical Engineering Look to the future with a world-renowned University that will champion your most ambitious interests. Join our team, show us how to think even bigger and we'll help you explore what you are capable of, and inspire future generations to exceed their expectations. The University of Southampton welcomes applications for lecturer or associate professor positions in the Mechanical Engineering Department in the Faculty of Engineering and Physical Sciences. Successful candidates will strengthen our thriving culture within the University's triple helix strategy, which emphasises cross-fertilisation between research, education and enterprise. We inspire thousands of students every year to explore their strengths and forge life-changing discoveries, we open up opportunities for the most inquisitive minds. Join us, and you'll have the scope to create your own opportunities. About the role We seek enthusiastic individuals to join Mechanical Engineering . You will embed into one of our existing research groups and may also contribute to the newly formed Southampton Advanced Manufacturing and Design Hub (SAMDH). Your expertisewill bealigned to strategic growth areas of advanced manufacturing, clean energy industries, defence, digital technologies or life sciences, specifically: Future mobility, automotive wear, dynamics and propulsion, including future fuels and their storage/applications. Thermofluidic and cryogenic systems, including storage, transport and energy applications. Advanced manufacturing, production, and design, including data centric and AI assisted design. Mechatronics and bio-engineering, including control systems, soft sensors and actuators, robotics, tissue surrogates, foams, stretchable electronics or e-skins etc. The successful applicant will demonstrate: Clear plans to build an ambitious independent research programme. Potential to raise external research funding from UK research councils, EU, charities and industry. An ability to inspire and support students and colleagues. Commitment to improving equality, diversity and inclusion. What we can offer you A collegiate research-led community with collaborative and enterprising culture across the Faculties and University. Access to sector-leading high-performance facilities and a University commitment to maintain that sector-leading position. A generous relocation and benefits package that includes a contributory pension scheme, competitive holiday allowance, subsidised health and fitness facilities, cycle-to-work scheme and a range of discounts, this is a place where you are sure to excel. The University values diversity and equality , we actively encourage applications from under-represented groups. We are holders of the Race Equality Charter Bronze Award 2022, and institutional and departmental Athena SWAN awards. We recognise that employees may need working patterns that fit with caring responsibilities including onsite childcare facilities. Due consideration will be given to applicants who have had career breaks for maternity, paternity or adoption leave, disability or illness. Southampton is an hour from central London by train and has an international airport alongside beautiful surroundings on the south coast in the New Forest. Find out more about the University and city here . Interviews are planned to be on 21st/22nd August 2025. If you need advice about your suitability to the posts or the research areas being sought, you are encouraged to contact the Head of Mechanical Engineering, Professor Richard Wills ( ), for further details. Application Procedure: To apply please select the "Apply Online" link below and submit your academic CV with a covering letter that provides details of your current and future research plans and what you feel you and your research vision will bring to the University. We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity. Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on (0) or quoting the job number.
Job Title: Senior Systems Engineer (Software) Location: Portsmouth - Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £45,000 - £55,000 commensurate with skills and experience Put yourself into a dynamic Systems Engineering role at the forefront of real world demands in the defence industry. You will be part of our Autonomy team developing Autonomous Maritime products to counter emerging threats and gain an advantage in the future maritime battlespace. Your new day-to-day will be exciting and diverse by applying your knowledge of Systems Engineering and Software Architecture definition in the increasingly significant field of autonomous defence systems, working with global experts and cutting-edge technology. What you'll be doing: Apply Systems Engineering experience with a good understanding of software system embodiment for the development of maritime autonomous systems Discern and decompose requirements at system, sub-system and software specification level and manage these in an appropriate requirements management toolset Undertake system design decomposition and architectural modelling, managing architectural models from system architecture into software architecture Undertake system test planning, execution and reporting Contribute to definition of acceptance strategies verifying compliance at various levels of system design, supporting production of customer acceptance evidence Your skills and experiences: Understanding and experience of Systems Engineering with integrated software systems, which could include knowledge of Systems and Software Engineering standards (e.g. ISO 15288 and ISO 12207) Model Based Systems Engineering (MBSE) and software architectural modelling in appropriate frameworks and languages (e.g. NAF/UAF/TOGAF/SysML/UML) using a dedicated toolset such as CATIA Magic (Cameo), Sparx EA, or equivalent Requirements definition and management using an appropriate toolset such as IBM DOORS Next and configuration management with tools like Teamcenter, SAP Planning, performing, and documenting system testing traced to requirements using a dedicated toolset (e.g. IBM Engineering Test Manager) Some experience of mathematical simulation tools/languages (e.g. Mathworks MATLAB, Simulink, Pearl, Python) would be an advantage Higher education (or equivalent experience) in a relevant STEM discipline Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Maritime Autonomy Team: You will be working as a Senior Software Systems Engineer within our Maritime Autonomy product team of inter-disciplinary engineers, evolving our product portfolio for maritime surface and sub-surface autonomous vessels, integrating payloads and platforms to deliver cutting edge autonomous capability. With demonstrable experience in contemporary Systems Engineering, you will become an integral member of a growing team to develop our future maritime autonomous systems. This role is a fantastic opportunity to enhance your skills and invest in your career journey within a global business The Flexible Working Statement: As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 2nd July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jun 19, 2025
Full time
Job Title: Senior Systems Engineer (Software) Location: Portsmouth - Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £45,000 - £55,000 commensurate with skills and experience Put yourself into a dynamic Systems Engineering role at the forefront of real world demands in the defence industry. You will be part of our Autonomy team developing Autonomous Maritime products to counter emerging threats and gain an advantage in the future maritime battlespace. Your new day-to-day will be exciting and diverse by applying your knowledge of Systems Engineering and Software Architecture definition in the increasingly significant field of autonomous defence systems, working with global experts and cutting-edge technology. What you'll be doing: Apply Systems Engineering experience with a good understanding of software system embodiment for the development of maritime autonomous systems Discern and decompose requirements at system, sub-system and software specification level and manage these in an appropriate requirements management toolset Undertake system design decomposition and architectural modelling, managing architectural models from system architecture into software architecture Undertake system test planning, execution and reporting Contribute to definition of acceptance strategies verifying compliance at various levels of system design, supporting production of customer acceptance evidence Your skills and experiences: Understanding and experience of Systems Engineering with integrated software systems, which could include knowledge of Systems and Software Engineering standards (e.g. ISO 15288 and ISO 12207) Model Based Systems Engineering (MBSE) and software architectural modelling in appropriate frameworks and languages (e.g. NAF/UAF/TOGAF/SysML/UML) using a dedicated toolset such as CATIA Magic (Cameo), Sparx EA, or equivalent Requirements definition and management using an appropriate toolset such as IBM DOORS Next and configuration management with tools like Teamcenter, SAP Planning, performing, and documenting system testing traced to requirements using a dedicated toolset (e.g. IBM Engineering Test Manager) Some experience of mathematical simulation tools/languages (e.g. Mathworks MATLAB, Simulink, Pearl, Python) would be an advantage Higher education (or equivalent experience) in a relevant STEM discipline Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Maritime Autonomy Team: You will be working as a Senior Software Systems Engineer within our Maritime Autonomy product team of inter-disciplinary engineers, evolving our product portfolio for maritime surface and sub-surface autonomous vessels, integrating payloads and platforms to deliver cutting edge autonomous capability. With demonstrable experience in contemporary Systems Engineering, you will become an integral member of a growing team to develop our future maritime autonomous systems. This role is a fantastic opportunity to enhance your skills and invest in your career journey within a global business The Flexible Working Statement: As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 2nd July 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 18, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 18, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Operational Quality Assurance Manager - 2 Year FTC Company : Safran Nacelles Job field : Quality Location : Burnley, England, United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Professional, Engineer & Manager About Safran Nacelles Ltd Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles; • Promoting diversity and inclusion • Developing skills and building opportunities • Creating a trustworthy work place • Promoting collaboration and mutual support Why not visit our website for more information on careers at Safran Careers At a glance Safran () What will I be doing? - To lead a team of Operational Quality Assurance Engineers working in the Sheet Metal UAP, to ensure that all products/services are delivered on time and to the quality standards required by our Customers. - To continually reduce Customer escapes, internal and external concessions and the overall cost of non-quality through the application of appropriate Quality and continuous improvement tools. - To ensure compliance with internal processes and procedures and external Customer and regulatory requirements. - Manage, coach and develop a high performing Operational Quality Assurance team that meets agreed objectives and which delivers best practice results, added value and continuous improvements. Set department objectives and review performance with direct reports. - Manage the team, ensuring adequate staffing levels, managing holiday, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision - Ensure the use of quality tools and techniques for continuous improvement such as APQP, PPAP, MSA, 8D, Lean-Sigma, SPC, Poka-Yoke, FMEA etc - Develop and maintain strong relationships with internal (Burnley) and external stakeholders (other Safran sites) to ensure optimal performance - Management of allocated Quarantine locations and to support stock reduction targets - Responsible for achieving departmental financial budget and setting/agreeing annual forecast - Assurance of health and safety requirements of the team and appropriate reporting - Identify & escalate any risks or concerns in relation to product or people safety using the company tools & processes. Exceptional Company Benefits • Competitive salary • 37 hour working week over 4.5 days with a 1pm finish on Friday • Flexi-time scheme that allows you to take two half days or one full day off per month • 33 days annual leave inclusive of bank holidays • Option to purchase an additional 5 days of annual leave • 10% employer pension contribution Job Requirements What do you need from me? Strong leadership and management skills Ability to present/influence and maintain relationships with senior stakeholder Aerospace experience highly preferred however, experience in other highly regulated industries considered. Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21/Part 145) in an aerospace or automotive environment is ideal Experience of the implementation of key quality tools (APQP, PPAP, SPC, FMEA, 8D, Six Sigma) Budget management and forecasting Excellent communication, presentation, inter-personal and IT skills Pragmatic approach to organising, planning and keeping to timeline for reports and any agreed customer focus' Motivated and able to work under pressure Ability to manage multiple complex issues effectively Good knowledge of the applicable products and applications (Nacelle) Excellent analytical and problem solving skills Multi-cultural awareness and ideally working knowledge of French Degree or equivalent in engineering preferred Formal quality qualification and eligibility for membership of the CQI/IQA is beneficial What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. But what else? (advantages, specific features, etc.) • 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange • 4 x life insurance benefit as a member of the pension scheme • Non-contributory BUPA private medical insurance plan • Group income protection scheme paying 50% of your salary in the event that you are too ill to work • Support for your continuous professional development and career development • Enhanced sickness, maternity, adoption and paternity leave • Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch • Option to purchase Safran shares with additional free shares from the Company • Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member • Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy • Cycles to work scheme • Discounts on your high street purchases through our benefits platform • Long Service awards providing you with a monetary award and additional annual leave • Relaxed dress code on Fridays • Support for flexible working • Safran referral scheme - refer someone for a job and you may qualify for a £1,000 reward • Hybrid working option • Electric car charging points on site • Enter a draw to win a Burnley Football Club hospitality match day experience Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles. The company is a global leader in the market for commercial aircraft with more than 100 seats, business aircraft and regional aircraft. At the cutting edge of technology, Safran Nacelles offers nacelles that are ever more integrated with the engine, aerodynamic, lightweight with advanced acoustic treatments in order to contribute to the reduction of CO2 and noise emissions from aircraft. Bancroft Road,BB10 2RZ Burnley England United Kingdom 100,000 employees worldwide 27 Number of countries where Safran is located
Jun 18, 2025
Full time
Operational Quality Assurance Manager - 2 Year FTC Company : Safran Nacelles Job field : Quality Location : Burnley, England, United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Professional, Engineer & Manager About Safran Nacelles Ltd Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles; • Promoting diversity and inclusion • Developing skills and building opportunities • Creating a trustworthy work place • Promoting collaboration and mutual support Why not visit our website for more information on careers at Safran Careers At a glance Safran () What will I be doing? - To lead a team of Operational Quality Assurance Engineers working in the Sheet Metal UAP, to ensure that all products/services are delivered on time and to the quality standards required by our Customers. - To continually reduce Customer escapes, internal and external concessions and the overall cost of non-quality through the application of appropriate Quality and continuous improvement tools. - To ensure compliance with internal processes and procedures and external Customer and regulatory requirements. - Manage, coach and develop a high performing Operational Quality Assurance team that meets agreed objectives and which delivers best practice results, added value and continuous improvements. Set department objectives and review performance with direct reports. - Manage the team, ensuring adequate staffing levels, managing holiday, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision - Ensure the use of quality tools and techniques for continuous improvement such as APQP, PPAP, MSA, 8D, Lean-Sigma, SPC, Poka-Yoke, FMEA etc - Develop and maintain strong relationships with internal (Burnley) and external stakeholders (other Safran sites) to ensure optimal performance - Management of allocated Quarantine locations and to support stock reduction targets - Responsible for achieving departmental financial budget and setting/agreeing annual forecast - Assurance of health and safety requirements of the team and appropriate reporting - Identify & escalate any risks or concerns in relation to product or people safety using the company tools & processes. Exceptional Company Benefits • Competitive salary • 37 hour working week over 4.5 days with a 1pm finish on Friday • Flexi-time scheme that allows you to take two half days or one full day off per month • 33 days annual leave inclusive of bank holidays • Option to purchase an additional 5 days of annual leave • 10% employer pension contribution Job Requirements What do you need from me? Strong leadership and management skills Ability to present/influence and maintain relationships with senior stakeholder Aerospace experience highly preferred however, experience in other highly regulated industries considered. Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21/Part 145) in an aerospace or automotive environment is ideal Experience of the implementation of key quality tools (APQP, PPAP, SPC, FMEA, 8D, Six Sigma) Budget management and forecasting Excellent communication, presentation, inter-personal and IT skills Pragmatic approach to organising, planning and keeping to timeline for reports and any agreed customer focus' Motivated and able to work under pressure Ability to manage multiple complex issues effectively Good knowledge of the applicable products and applications (Nacelle) Excellent analytical and problem solving skills Multi-cultural awareness and ideally working knowledge of French Degree or equivalent in engineering preferred Formal quality qualification and eligibility for membership of the CQI/IQA is beneficial What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. But what else? (advantages, specific features, etc.) • 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange • 4 x life insurance benefit as a member of the pension scheme • Non-contributory BUPA private medical insurance plan • Group income protection scheme paying 50% of your salary in the event that you are too ill to work • Support for your continuous professional development and career development • Enhanced sickness, maternity, adoption and paternity leave • Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch • Option to purchase Safran shares with additional free shares from the Company • Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member • Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy • Cycles to work scheme • Discounts on your high street purchases through our benefits platform • Long Service awards providing you with a monetary award and additional annual leave • Relaxed dress code on Fridays • Support for flexible working • Safran referral scheme - refer someone for a job and you may qualify for a £1,000 reward • Hybrid working option • Electric car charging points on site • Enter a draw to win a Burnley Football Club hospitality match day experience Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles. The company is a global leader in the market for commercial aircraft with more than 100 seats, business aircraft and regional aircraft. At the cutting edge of technology, Safran Nacelles offers nacelles that are ever more integrated with the engine, aerodynamic, lightweight with advanced acoustic treatments in order to contribute to the reduction of CO2 and noise emissions from aircraft. Bancroft Road,BB10 2RZ Burnley England United Kingdom 100,000 employees worldwide 27 Number of countries where Safran is located
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: Technical Support Engineer Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers Days & nights shift pattern, (Apply online only) & (Apply online only 4 on, 4 off The person: Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry Has an interest in technology and wants to forever self develop Eligible for SC clearance Reference Number: BBBH - (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Jun 18, 2025
Full time
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: Technical Support Engineer Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers Days & nights shift pattern, (Apply online only) & (Apply online only 4 on, 4 off The person: Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry Has an interest in technology and wants to forever self develop Eligible for SC clearance Reference Number: BBBH - (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Job Title: Senior Service Desk Analyst Location: Darlington (On-Site) Salary: 30,000 - 40,000 DOE Are you ready to hit the ground running in a hands-on IT role where no two days are the same? We're looking for a Senior Service Desk Analyst to join our small but dynamic IT team based in Darlington. This is a fantastic opportunity for someone with broad IT experience-from 1st/2nd line support through to networking and telephony-who is keen to take ownership and help shape the internal IT landscape of a growing organisation. What You'll Be Doing: Provide 1st and 2nd line IT support to internal users across the business. Take the lead on incident resolution, problem management, and technical troubleshooting. Support and maintain network infrastructure, including switches, firewalls, and wireless systems. Work with telephony systems (experience with VoIP solutions is ideal). Assist in developing and implementing improvements to the IT infrastructure. Collaborate with the IT team (currently a close-knit team of 3) on projects, upgrades, and rollouts. Contribute to documentation, asset management, and process improvement. What We're Looking For Solid experience in a hands-on IT support role covering 1st/2nd line duties. A working knowledge of networking concepts (DNS, DHCP, VLANs, etc.). Familiarity with telephony systems - particularly VoIP (3CX, Mitel, etc.). Comfortable working independently and proactively in a fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft 365, Windows Server, Active Directory. Exposure to cloud platforms (e.g., Azure). Prior involvement in infrastructure upgrades or digital transformation projects. Why Join Us? Be a key part of a team where your voice and input matter. Take ownership of your role with the freedom to make a tangible impact. Work in a collaborative environment with the chance to develop your skills and career. Ready to Apply? If you're looking for a role where you can hit the ground running, make a real difference, and grow with a supportive team - we'd love to hear from you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2025
Full time
Job Title: Senior Service Desk Analyst Location: Darlington (On-Site) Salary: 30,000 - 40,000 DOE Are you ready to hit the ground running in a hands-on IT role where no two days are the same? We're looking for a Senior Service Desk Analyst to join our small but dynamic IT team based in Darlington. This is a fantastic opportunity for someone with broad IT experience-from 1st/2nd line support through to networking and telephony-who is keen to take ownership and help shape the internal IT landscape of a growing organisation. What You'll Be Doing: Provide 1st and 2nd line IT support to internal users across the business. Take the lead on incident resolution, problem management, and technical troubleshooting. Support and maintain network infrastructure, including switches, firewalls, and wireless systems. Work with telephony systems (experience with VoIP solutions is ideal). Assist in developing and implementing improvements to the IT infrastructure. Collaborate with the IT team (currently a close-knit team of 3) on projects, upgrades, and rollouts. Contribute to documentation, asset management, and process improvement. What We're Looking For Solid experience in a hands-on IT support role covering 1st/2nd line duties. A working knowledge of networking concepts (DNS, DHCP, VLANs, etc.). Familiarity with telephony systems - particularly VoIP (3CX, Mitel, etc.). Comfortable working independently and proactively in a fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft 365, Windows Server, Active Directory. Exposure to cloud platforms (e.g., Azure). Prior involvement in infrastructure upgrades or digital transformation projects. Why Join Us? Be a key part of a team where your voice and input matter. Take ownership of your role with the freedom to make a tangible impact. Work in a collaborative environment with the chance to develop your skills and career. Ready to Apply? If you're looking for a role where you can hit the ground running, make a real difference, and grow with a supportive team - we'd love to hear from you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: Technical Support Engineer Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers Days & nights shift pattern, (Apply online only) & (Apply online only 4 on, 4 off The person: Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry Has an interest in technology and wants to forever self develop Eligible for SC clearance Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Jun 18, 2025
Full time
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: Technical Support Engineer Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers Days & nights shift pattern, (Apply online only) & (Apply online only 4 on, 4 off The person: Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry Has an interest in technology and wants to forever self develop Eligible for SC clearance Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 18, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Job Title: Senior 3rd Line Engineer Location: Oxford-based (Remote then possibly to hybrid) Salary: 35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rd Line Engineer to join our team remotely. Role Overview As a Senior 3rd Line Engineer, you will act as the technical escalation point for complex IT issues, major incidents, and high-priority projects. You will play a key role in maintaining and improving client infrastructure, mentoring junior staff, and liaising directly with clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high availability and disaster recovery solutions (e.g., Veeam, Azure Site Recovery). Document solutions, create technical documentation, and contribute to the internal knowledge base. Participate in technical design, planning, and architecture discussions. Provide technical pre-sales support and input into solution designs. Ensure SLAs and KPIs are consistently met or exceeded. Mentor junior engineers and act as a subject matter expert within the team. Participate in an on-call rota (if applicable). Essential Skills & Experience Minimum 5 years in a 3rd Line or senior technical support role within an MSP environment. Strong expertise in: Windows Server (2016/2019/2022) Microsoft 365 (Exchange Online, Teams, SharePoint) Azure IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2025
Full time
Job Title: Senior 3rd Line Engineer Location: Oxford-based (Remote then possibly to hybrid) Salary: 35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rd Line Engineer to join our team remotely. Role Overview As a Senior 3rd Line Engineer, you will act as the technical escalation point for complex IT issues, major incidents, and high-priority projects. You will play a key role in maintaining and improving client infrastructure, mentoring junior staff, and liaising directly with clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high availability and disaster recovery solutions (e.g., Veeam, Azure Site Recovery). Document solutions, create technical documentation, and contribute to the internal knowledge base. Participate in technical design, planning, and architecture discussions. Provide technical pre-sales support and input into solution designs. Ensure SLAs and KPIs are consistently met or exceeded. Mentor junior engineers and act as a subject matter expert within the team. Participate in an on-call rota (if applicable). Essential Skills & Experience Minimum 5 years in a 3rd Line or senior technical support role within an MSP environment. Strong expertise in: Windows Server (2016/2019/2022) Microsoft 365 (Exchange Online, Teams, SharePoint) Azure IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 17, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 17, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to 35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North West and beyond. Our mission is to provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support queries, managing complex IT issues, assisting with project delivery, and contributing to continuous improvement of our support processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd line engineers and direct liaison with clients for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training and mentoring of junior staff. Ensure compliance with security best practices and company standards. Provide on-call or out-of-hours support on a rota basis, when required. Required Skills & Experience Proven experience in a 2nd or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+ / Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2025
Full time
Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to 35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North West and beyond. Our mission is to provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support queries, managing complex IT issues, assisting with project delivery, and contributing to continuous improvement of our support processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd line engineers and direct liaison with clients for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training and mentoring of junior staff. Ensure compliance with security best practices and company standards. Provide on-call or out-of-hours support on a rota basis, when required. Required Skills & Experience Proven experience in a 2nd or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+ / Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Jun 17, 2025
Full time
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Jun 17, 2025
Full time
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 17, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 17, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Jun 17, 2025
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the worlds largest CAT dealership, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment and tasked with the repair and maintenance of CAT machinery. Job Description: As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
