Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)
Windsor, Berkshire
Job Description: We are seeking a technically proficient Full Stack Web Senior Developer to lead the ownership and delivery of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of hands-on experience in full stack web development, proficient in both front-end and back-end technologies, including HTML, CSS, JavaScript, React, Node.js, and RESTful APIs. Strong experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Proven experience in implementing DevOps practices, including CI/CD pipelines, automated testing, and version control systems (e.g., Git). Demonstrated leadership skills in managing development teams, delivering high-quality web applications, and driving best practices in software development. Demonstrate excellent communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders. What will be your key responsibilities? Lead an agile team of developers, fostering their skill development and driving innovation through best practices in web development. Take technical ownership of web development projects, ensuring alignment with business objectives and delivering high-quality solutions on time. Collaborate with UX/UI designers and product managers to create user-friendly and visually appealing web applications that meet user needs. Facilitate the design and architecture of scalable web applications, ensuring performance, security, and maintainability. Mentor junior developers, providing guidance on coding standards, design patterns, and effective problem-solving techniques. Work closely with cross-functional teams including stakeholders, business analysts, QA, and infrastructure teams to ensure seamless project execution. Collaborate with internal teams to evolve shared libraries and frameworks, contributing improvements and reusable components What can you expect from Mars? Work with like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Jul 06, 2025
Full time
Job Description: We are seeking a technically proficient Full Stack Web Senior Developer to lead the ownership and delivery of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of hands-on experience in full stack web development, proficient in both front-end and back-end technologies, including HTML, CSS, JavaScript, React, Node.js, and RESTful APIs. Strong experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Proven experience in implementing DevOps practices, including CI/CD pipelines, automated testing, and version control systems (e.g., Git). Demonstrated leadership skills in managing development teams, delivering high-quality web applications, and driving best practices in software development. Demonstrate excellent communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders. What will be your key responsibilities? Lead an agile team of developers, fostering their skill development and driving innovation through best practices in web development. Take technical ownership of web development projects, ensuring alignment with business objectives and delivering high-quality solutions on time. Collaborate with UX/UI designers and product managers to create user-friendly and visually appealing web applications that meet user needs. Facilitate the design and architecture of scalable web applications, ensuring performance, security, and maintainability. Mentor junior developers, providing guidance on coding standards, design patterns, and effective problem-solving techniques. Work closely with cross-functional teams including stakeholders, business analysts, QA, and infrastructure teams to ensure seamless project execution. Collaborate with internal teams to evolve shared libraries and frameworks, contributing improvements and reusable components What can you expect from Mars? Work with like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory / Azure AD Networks & VPN's Some Windows Server / Azure Working in the publishing sector, my client has an excellent reputation and a strong consumer following. This will be an exciting role giving you full exposure to the complete IT infrastructure and the chance to work on rollout & implementation projects. Based in Central London they are within walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer / 2nd Line Support Analyst looking for a new challenge, please send me your CV immediately.
Jul 05, 2025
Full time
This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory / Azure AD Networks & VPN's Some Windows Server / Azure Working in the publishing sector, my client has an excellent reputation and a strong consumer following. This will be an exciting role giving you full exposure to the complete IT infrastructure and the chance to work on rollout & implementation projects. Based in Central London they are within walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer / 2nd Line Support Analyst looking for a new challenge, please send me your CV immediately.
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. Driven by mission, guided by values (see below) - in deed, not just word. Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article . Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). The Role We're seeking a Head of Compliance Operations with 5+ years of experience to lead compliance operations for Taptap Send group across all of its locations. The candidate will ideally be based within one of our hubs (London, Dubai, or Brussels) though exceptions will be made for candidates looking to work for us in locations where we are expanding to. The Head of Compliance Operations will oversee Taptap Send Group's compliance structure, reporting to the Group Head of Financial Crime. The Head of Compliance Operations will be primarily responsible for all aspects of 1st line compliance and provide support to certain 2nd line compliance operations. You will: Build and maintain a scalable team of qualified compliance analysts leveraging internal and external resources. Work closely with our product team in developing and implementing improvements to our KYC, AML transaction monitoring and screening processes. Be responsible for the execution and SLA relating to all Level 2 AML compliance tasks including quality control. Ensure internal SARs / escalations are submitted on time and to the requisite standard for the local MLROs to report. Own execution of group policies and development of corresponding procedures relating to compliance operations. Ensure appropriate due diligence is carried out on all partners. Implement remediations as determined by 2nd line compliance reviews and 3rd line audits. Support in the rollout of new products and services by developing new procedures. Duties relating to regulatory engagement depending on your location and business need. You have: Solid ops experience and know how to build and manage teams. An in-depth understanding of AML/CFT legislation and experience putting requirements into action. 5+ years of experience in a regulated financial institution in a compliance or compliance-related role, with strong preference for someone with a background in payments and/or international remittances. Experience using technology to solve compliance issues (transaction monitoring, sanction screening, etc). Presence to oversee a large team of mostly remote employees. The willingness to solve problems and build systems, sometimes from scratch. Good communication skills and the ability to express opinions and concerns clearly. ACAMS, ICA or a similar qualification. Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications from members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Jul 05, 2025
Full time
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. Driven by mission, guided by values (see below) - in deed, not just word. Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article . Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). The Role We're seeking a Head of Compliance Operations with 5+ years of experience to lead compliance operations for Taptap Send group across all of its locations. The candidate will ideally be based within one of our hubs (London, Dubai, or Brussels) though exceptions will be made for candidates looking to work for us in locations where we are expanding to. The Head of Compliance Operations will oversee Taptap Send Group's compliance structure, reporting to the Group Head of Financial Crime. The Head of Compliance Operations will be primarily responsible for all aspects of 1st line compliance and provide support to certain 2nd line compliance operations. You will: Build and maintain a scalable team of qualified compliance analysts leveraging internal and external resources. Work closely with our product team in developing and implementing improvements to our KYC, AML transaction monitoring and screening processes. Be responsible for the execution and SLA relating to all Level 2 AML compliance tasks including quality control. Ensure internal SARs / escalations are submitted on time and to the requisite standard for the local MLROs to report. Own execution of group policies and development of corresponding procedures relating to compliance operations. Ensure appropriate due diligence is carried out on all partners. Implement remediations as determined by 2nd line compliance reviews and 3rd line audits. Support in the rollout of new products and services by developing new procedures. Duties relating to regulatory engagement depending on your location and business need. You have: Solid ops experience and know how to build and manage teams. An in-depth understanding of AML/CFT legislation and experience putting requirements into action. 5+ years of experience in a regulated financial institution in a compliance or compliance-related role, with strong preference for someone with a background in payments and/or international remittances. Experience using technology to solve compliance issues (transaction monitoring, sanction screening, etc). Presence to oversee a large team of mostly remote employees. The willingness to solve problems and build systems, sometimes from scratch. Good communication skills and the ability to express opinions and concerns clearly. ACAMS, ICA or a similar qualification. Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications from members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Jul 04, 2025
Full time
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Trading Application Support -(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) This is a hybrid role, 2 days remote and 3 days in the office Our client actively encourages diversity, equality and inclusion within it's workforce and welcomes applications from a diverse background, REC Solutions Limited does not discriminate in regards to age, gender, national origin, religion or any other basis. An excellent opportunity has arisen for a Trading Application Support to join a friendly team, ideally we seek a candidates who have 2-5 years experience within the FinTech trading support domain. My client are a well-established exchange (FinTech, Financial Technology) based in the City, London. They are working with some cutting edge technologies, this is an excellent opportunity to join an innovative, forward thinking company within the FinTech / Financial services space. This role offers excellent career progression potential. The successful candidate will join a a supportive team, my client aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then my client could be the ideal place for you to develop your career. Benefits (not exhaustive list):Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Competitive salary 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy Workplace Nursery Scheme Length of service holiday entitlement My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Job Overview:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) The primary responsibilities of the Operations Analyst will be maintaining and running the client exchange platforms. My client is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future. The operations team currently work a weekly shift rota covering the hours 07:00-18:00.There may also be some evening and weekend work. Responsibilities and Duties:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms. Provide 1st line support to connected clients Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Support the build out and configuring of new exchange platforms Take a lead role in technology client support, including platform delivery management, support and knowledge transfer Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Be a subject matter expert of the exchange platforms offered from a technological perspective Take part in release review meetings prior to upgrades Actively raise and pursue improvements and changes that will benefit the team and the wider ecosystem Experience Essential:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Degree level qualification and/or 2-5 years of experience Extensive experience using Unix/Linux servers Ability to write advanced SQL queries and a strong understanding of relational databases Scripting experience e.g. bash/shell, python or similar Proficient with Microsoft Excel and other Microsoft Office products Experience with FIX Protocol Proven use of GIT or similar Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes Experience of network support and troubleshooting Exposure to UK and EU equity markets Desired Prior experience in a similar role Knowledge or experience of Grafana Previous experience of Binary Protocols Previous experience of the Atlassian suite of products TCP/UDP knowledge Skills:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Effective communicator Attention to detail, numerate, self-motivated Excellent team player and self-starter Interest in financial markets and the requirements to operate effectively in a highly regulated environment
Jul 04, 2025
Full time
Trading Application Support -(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) This is a hybrid role, 2 days remote and 3 days in the office Our client actively encourages diversity, equality and inclusion within it's workforce and welcomes applications from a diverse background, REC Solutions Limited does not discriminate in regards to age, gender, national origin, religion or any other basis. An excellent opportunity has arisen for a Trading Application Support to join a friendly team, ideally we seek a candidates who have 2-5 years experience within the FinTech trading support domain. My client are a well-established exchange (FinTech, Financial Technology) based in the City, London. They are working with some cutting edge technologies, this is an excellent opportunity to join an innovative, forward thinking company within the FinTech / Financial services space. This role offers excellent career progression potential. The successful candidate will join a a supportive team, my client aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then my client could be the ideal place for you to develop your career. Benefits (not exhaustive list):Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Competitive salary 25 days annual leave - not including bank holidays Private medical insurance Flexible working hours Company pension Group Policies - Life Assurance, Income Protection and Critical Illness Discretionary bonus Share Incentive Plan Electric Car Scheme Enhanced Maternity and Paternity Policy Workplace Nursery Scheme Length of service holiday entitlement My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Job Overview:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) The primary responsibilities of the Operations Analyst will be maintaining and running the client exchange platforms. My client is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future. The operations team currently work a weekly shift rota covering the hours 07:00-18:00.There may also be some evening and weekend work. Responsibilities and Duties:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms. Provide 1st line support to connected clients Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Support the build out and configuring of new exchange platforms Take a lead role in technology client support, including platform delivery management, support and knowledge transfer Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Be a subject matter expert of the exchange platforms offered from a technological perspective Take part in release review meetings prior to upgrades Actively raise and pursue improvements and changes that will benefit the team and the wider ecosystem Experience Essential:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Degree level qualification and/or 2-5 years of experience Extensive experience using Unix/Linux servers Ability to write advanced SQL queries and a strong understanding of relational databases Scripting experience e.g. bash/shell, python or similar Proficient with Microsoft Excel and other Microsoft Office products Experience with FIX Protocol Proven use of GIT or similar Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes Experience of network support and troubleshooting Exposure to UK and EU equity markets Desired Prior experience in a similar role Knowledge or experience of Grafana Previous experience of Binary Protocols Previous experience of the Atlassian suite of products TCP/UDP knowledge Skills:Trading Application Support - (SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology) Effective communicator Attention to detail, numerate, self-motivated Excellent team player and self-starter Interest in financial markets and the requirements to operate effectively in a highly regulated environment
Mars, Incorporated and its Affiliates
Slough, Berkshire
Job Description: We are seeking a technically proficientFull Stack Web Senior Developerto lead the ownership and delivery of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of hands-on experience in full stack web development, proficient in both front-end and back-end technologies, including HTML, CSS, JavaScript, React, Node.js, and RESTful APIs. Strong experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Proven experience in implementing DevOps practices, including CI/CD pipelines, automated testing, and version control systems (e.g., Git). Demonstrated leadership skills in managing development teams, delivering high-quality web applications, and driving best practices in software development. Demonstrate excellent communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders. What will be your key responsibilities? Lead an agile team of developers, fostering their skill development and driving innovation through best practices in web development. Take technical ownership of web development projects, ensuring alignment with business objectives and delivering high-quality solutions on time. Collaborate with UX/UI designers and product managers to create user-friendly and visually appealing web applications that meet user needs. Facilitate the design and architecture of scalable web applications, ensuring performance, security, and maintainability. Mentor junior developers, providing guidance on coding standards, design patterns, and effective problem-solving techniques. Work closely with cross-functional teams including stakeholders, business analysts, QA, and infrastructure teams to ensure seamless project execution. Collaborate with internal teams to evolve shared libraries and frameworks, contributing improvements and reusable components What can you expect from Mars? Work with like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Jul 04, 2025
Full time
Job Description: We are seeking a technically proficientFull Stack Web Senior Developerto lead the ownership and delivery of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of hands-on experience in full stack web development, proficient in both front-end and back-end technologies, including HTML, CSS, JavaScript, React, Node.js, and RESTful APIs. Strong experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with containerization technologies like Docker and orchestration tools like Kubernetes. Proven experience in implementing DevOps practices, including CI/CD pipelines, automated testing, and version control systems (e.g., Git). Demonstrated leadership skills in managing development teams, delivering high-quality web applications, and driving best practices in software development. Demonstrate excellent communication and interpersonal skills with the ability to explain complex technical concepts to non-technical stakeholders. What will be your key responsibilities? Lead an agile team of developers, fostering their skill development and driving innovation through best practices in web development. Take technical ownership of web development projects, ensuring alignment with business objectives and delivering high-quality solutions on time. Collaborate with UX/UI designers and product managers to create user-friendly and visually appealing web applications that meet user needs. Facilitate the design and architecture of scalable web applications, ensuring performance, security, and maintainability. Mentor junior developers, providing guidance on coding standards, design patterns, and effective problem-solving techniques. Work closely with cross-functional teams including stakeholders, business analysts, QA, and infrastructure teams to ensure seamless project execution. Collaborate with internal teams to evolve shared libraries and frameworks, contributing improvements and reusable components What can you expect from Mars? Work with like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Junior Data/Insight Analyst - This role could be well suited to a graduate or career transitioner looking for an entry-level role into the data space within the Care Industry. Salary: Negotiable to £27,000 DOE Working arrangements: Hybrid working, contractually 3 days per week but flexible in practice - Paddington offices Start date: 1st September Reference: J12975 Applicants must have full and current UK working rights. Our client is the UK's leading care sector procurement specialist, providing procurement cost reduction, sourcing, and transformation services. Founded on integrity, fairness, and quality, they have received numerous awards including Lloyds Small Business of the Year. Due to growth, they are seeking a Junior Data/Insight Analyst to join their Insight & Analytics team. The role involves working alongside procurement colleagues to analyze client and supplier data, supporting client delivery activities. Reporting to the Head of Insights & Analytics, you will develop your skills in a supportive team environment, gaining valuable experience in this fast-growing field. Key skills required: Strong Excel skills, including pivot tables Experience with large data volumes; familiarity with databases and data visualization tools is advantageous but training will be provided Analytical and problem-solving mindset Effective communication skills with confidence in presenting and influencing Positive attitude and team player Excellent organizational skills and attention to detail Role responsibilities include: Producing detailed client spend and savings analysis, monitoring trends, and interpreting data using Power BI or Excel Preparing dashboards and reports for clients Analyzing client data to understand behavior and identify savings opportunities Ensuring spend baselines are accurate, working with invoice staff as needed Building internal relationships to drive change through analytics Benefits: Competitive salary based on experience 25 days holiday plus bank holidays Statutory pension (NEST) Opportunities for skill development within a supportive team If interested, please apply or refer a friend or colleague through our referral scheme. For each successful placement, you will receive a gift/voucher. Datatech is a leading UK analytics recruitment agency and host of Women in Data. More info at
Jul 04, 2025
Full time
Junior Data/Insight Analyst - This role could be well suited to a graduate or career transitioner looking for an entry-level role into the data space within the Care Industry. Salary: Negotiable to £27,000 DOE Working arrangements: Hybrid working, contractually 3 days per week but flexible in practice - Paddington offices Start date: 1st September Reference: J12975 Applicants must have full and current UK working rights. Our client is the UK's leading care sector procurement specialist, providing procurement cost reduction, sourcing, and transformation services. Founded on integrity, fairness, and quality, they have received numerous awards including Lloyds Small Business of the Year. Due to growth, they are seeking a Junior Data/Insight Analyst to join their Insight & Analytics team. The role involves working alongside procurement colleagues to analyze client and supplier data, supporting client delivery activities. Reporting to the Head of Insights & Analytics, you will develop your skills in a supportive team environment, gaining valuable experience in this fast-growing field. Key skills required: Strong Excel skills, including pivot tables Experience with large data volumes; familiarity with databases and data visualization tools is advantageous but training will be provided Analytical and problem-solving mindset Effective communication skills with confidence in presenting and influencing Positive attitude and team player Excellent organizational skills and attention to detail Role responsibilities include: Producing detailed client spend and savings analysis, monitoring trends, and interpreting data using Power BI or Excel Preparing dashboards and reports for clients Analyzing client data to understand behavior and identify savings opportunities Ensuring spend baselines are accurate, working with invoice staff as needed Building internal relationships to drive change through analytics Benefits: Competitive salary based on experience 25 days holiday plus bank holidays Statutory pension (NEST) Opportunities for skill development within a supportive team If interested, please apply or refer a friend or colleague through our referral scheme. For each successful placement, you will receive a gift/voucher. Datatech is a leading UK analytics recruitment agency and host of Women in Data. More info at
IT Support Analyst Department: IT Support, Infrastructure & Security Employment Type: Permanent - Full Time Location: Head Office, London Description 5 days a week in office (no hybrid option) We are looking for a talented 1st / 2nd Line IT Support Engineer with experience in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide excellent technical support, troubleshoot desktop issues, and ensure the seamless operation of our IT environment. If you have a passion for technology and a strong background in IT support, we invite you to join our team. What Will You Do? Office 365: Demonstrate working administrative knowledge of Office 365 E5 services, including Exchange Online, SharePoint, Teams, OneDrive, and Intune. Desktop Support: Provide 1st line support for Windows and macOS desktop environments. Install, configure, and maintain desktop hardware and software. Provide proximity support to the Baker St office as well as remote support for Global offices alongside global IT support teams. Manage onboarding and offboarding of new starters and leavers including equipment returns. Troubleshooting VC equipment and printers. Networking: Networking knowledge and ability to troubleshoot basic network issues, including connectivity, wifi or cabled network problems. Technical Support: Address 1st line issues, collaborating with support teams and other IT teams for efficient problem resolution. Problem Resolution: Investigate and resolve problems related to Office 365, desktop, and networking issues. Ability to utilize diagnostic tools and log analysis to identify and address underlying problems. Documentation: Facilitate the creation of documentation for troubleshooting procedures, configurations, and resolutions. Facilitate the development and updating of user guides and documentation for IT processes. Collaboration: Ability to work as a member of the Global IT support team Security: Have an understanding of security best practices within a global IT environment. The Perfect Candidate Proven experience as a 1st IT Support Engineer, with hands on experience in Office 365 E5, Windows, macOS, and desktop troubleshooting. Basic understanding of networking protocols and technologies. Excellent problem-solving and communication skills. Basic understanding of Azure AD and On Prem AD What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Jul 04, 2025
Full time
IT Support Analyst Department: IT Support, Infrastructure & Security Employment Type: Permanent - Full Time Location: Head Office, London Description 5 days a week in office (no hybrid option) We are looking for a talented 1st / 2nd Line IT Support Engineer with experience in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide excellent technical support, troubleshoot desktop issues, and ensure the seamless operation of our IT environment. If you have a passion for technology and a strong background in IT support, we invite you to join our team. What Will You Do? Office 365: Demonstrate working administrative knowledge of Office 365 E5 services, including Exchange Online, SharePoint, Teams, OneDrive, and Intune. Desktop Support: Provide 1st line support for Windows and macOS desktop environments. Install, configure, and maintain desktop hardware and software. Provide proximity support to the Baker St office as well as remote support for Global offices alongside global IT support teams. Manage onboarding and offboarding of new starters and leavers including equipment returns. Troubleshooting VC equipment and printers. Networking: Networking knowledge and ability to troubleshoot basic network issues, including connectivity, wifi or cabled network problems. Technical Support: Address 1st line issues, collaborating with support teams and other IT teams for efficient problem resolution. Problem Resolution: Investigate and resolve problems related to Office 365, desktop, and networking issues. Ability to utilize diagnostic tools and log analysis to identify and address underlying problems. Documentation: Facilitate the creation of documentation for troubleshooting procedures, configurations, and resolutions. Facilitate the development and updating of user guides and documentation for IT processes. Collaboration: Ability to work as a member of the Global IT support team Security: Have an understanding of security best practices within a global IT environment. The Perfect Candidate Proven experience as a 1st IT Support Engineer, with hands on experience in Office 365 E5, Windows, macOS, and desktop troubleshooting. Basic understanding of networking protocols and technologies. Excellent problem-solving and communication skills. Basic understanding of Azure AD and On Prem AD What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Job Role: IT Analyst Location: Mansfield Salary: Depending on Experience A leading organisation undergoing a major digital transformation is looking for a Senior Service Desk Analyst to join their IT function in a critical support and leadership capacity. This is a fantastic opportunity for someone with strong 1st/2nd line experience who's ready to take the next step in their career, with real scope to progress into team leadership. The Role: Working from the head office in Mansfield, you'll provide day-to-day IT support across the organisation, ensuring users receive excellent technical assistance via phone, email, and in person. You'll also act as a deputy to the IT Service Desk Team Leader, helping manage workflows, supporting junior team members, and stepping up during periods of absence. You'll be involved in everything from troubleshooting and hardware/software setup to infrastructure support, Microsoft 365 administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and system documentation. Participate in weekend/on-call patching rota (paid at enhanced rates). Promote best practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours per week, Monday to Friday (shifts between 8:00-16:00 and 10:00-18:00). Includes a Saturday support rota paid at 1.5x and monthly weekend patching paid at 2x. What's On Offer: Competitive salary and generous pension (up to 10% matched) Hybrid/flexible working model Private healthcare (Aviva) Mental health and wellbeing resources 2 paid volunteering days per year Electric car & cycle to work schemes Birthday leave, menopause/carers leave CPD-accredited environment with real career growth potential Why Apply? This is more than just an IT support role - it's your chance to be part of an ambitious transformation and future-focused tech roadmap. You'll work in a collaborative environment where your input is valued, your development supported, and your career path clearly laid out. Interested? Apply now In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jul 03, 2025
Full time
Job Role: IT Analyst Location: Mansfield Salary: Depending on Experience A leading organisation undergoing a major digital transformation is looking for a Senior Service Desk Analyst to join their IT function in a critical support and leadership capacity. This is a fantastic opportunity for someone with strong 1st/2nd line experience who's ready to take the next step in their career, with real scope to progress into team leadership. The Role: Working from the head office in Mansfield, you'll provide day-to-day IT support across the organisation, ensuring users receive excellent technical assistance via phone, email, and in person. You'll also act as a deputy to the IT Service Desk Team Leader, helping manage workflows, supporting junior team members, and stepping up during periods of absence. You'll be involved in everything from troubleshooting and hardware/software setup to infrastructure support, Microsoft 365 administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and system documentation. Participate in weekend/on-call patching rota (paid at enhanced rates). Promote best practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours: 35 hours per week, Monday to Friday (shifts between 8:00-16:00 and 10:00-18:00). Includes a Saturday support rota paid at 1.5x and monthly weekend patching paid at 2x. What's On Offer: Competitive salary and generous pension (up to 10% matched) Hybrid/flexible working model Private healthcare (Aviva) Mental health and wellbeing resources 2 paid volunteering days per year Electric car & cycle to work schemes Birthday leave, menopause/carers leave CPD-accredited environment with real career growth potential Why Apply? This is more than just an IT support role - it's your chance to be part of an ambitious transformation and future-focused tech roadmap. You'll work in a collaborative environment where your input is valued, your development supported, and your career path clearly laid out. Interested? Apply now In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Business Intelligence Analyst Department: UK Finance Location: Brentford (3 days per week) & Leicester Square (1 day per week) Salary: £45,000 - £50,000 + discretionary bonus Responsible to: VP of International Finance Interview Process: 1st stage - screening meeting with TA Partner 2nd stage - interview with Analyst & Director of Business Intelligence US 3rd stage - interview with VP of International Finance + Power BI test What is the job? Do you find yourself being the 'Finance Translator'? The person that can take complex & technical financial information and translate it into actionable financial and strategic analysis, driving commercial business success. If that sounds like you, our new Business Intelligence Analyst position providing support for Cineworld and Picturehouse could be the right fit for you! In this role, you will collaborate with stakeholders across multiple commercial focused teams in Picturehouse & Cineworld to prepare & analyse the businesses financial and strategic plans. Being the link between finance and business strategy, you will play a pivotal role in the business continuing to deliver extraordinary experiences and be a leader in the entertainment industry. What will you be doing? You will be in a business partnering role, collaborating with various commercial stakeholders in Picturehouse and Cineworld to provide business insights used to drive strategic plans. This includes analysing monthly financial and operational results whilst also creating financial models to project the long term impact of changes to KPIs. You will support heads of departments to drive innovation and change by helping to increase topline revenues and manage costs. You will provide detailed analysis across all our Cineworld and Picturehouse cinema venues as well as our competitors' performance and market trends to inform senior management of the business's commercial positioning. You will compare and evaluate previous budgets and forecasts, performing variance analysis to explain differences in performance and make improvements going forwards. About you You are someone that is comfortable working independently but has experience in a role that has required you to collaborate with stakeholders in both finance and non-finance departments. You are adept at using reporting tools such as PowerBI or PowerQuery. You can translate even the most technical financial information into actionable business insights for stakeholders outside of the finance department to enable them to devise business strategy. You have demonstrable experience of creating financial models for similar companies to project long-term growth and business impacts. You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire . Who are Cineworld & Picturehouse? Cineworld & Picturehouse just a whole load of cinemas, right? Wrong! As part of the Regal Cineworld Group, we are so much more than just screens and popcorn; we are a company dedicated to 'sharing joy through extraordinary experiences' via the wonderful world of film and entertainment. This ethos resonates throughout the company in every aspect possible, whether you are in the People Team, the Marketing Team, or part of the cinema teams that are face to face with our customers; we are all about bringing joy, happiness, and extraordinary experiences. With offices in Brentford, London (Cinema Support Office - CSO for Cineworld) and Leicester Square, London (Picturehouse), we have a variety of roles that see our people working on either a hybrid or field-based/remote basis. One thing we pride ourselves on at Cineworld is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow. Do you feel like you don't have all the experience listed but would love to explore a career at Cineworld? Please still contact . We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn't want this to prevent us from meeting you.
Jul 03, 2025
Full time
Job Title: Business Intelligence Analyst Department: UK Finance Location: Brentford (3 days per week) & Leicester Square (1 day per week) Salary: £45,000 - £50,000 + discretionary bonus Responsible to: VP of International Finance Interview Process: 1st stage - screening meeting with TA Partner 2nd stage - interview with Analyst & Director of Business Intelligence US 3rd stage - interview with VP of International Finance + Power BI test What is the job? Do you find yourself being the 'Finance Translator'? The person that can take complex & technical financial information and translate it into actionable financial and strategic analysis, driving commercial business success. If that sounds like you, our new Business Intelligence Analyst position providing support for Cineworld and Picturehouse could be the right fit for you! In this role, you will collaborate with stakeholders across multiple commercial focused teams in Picturehouse & Cineworld to prepare & analyse the businesses financial and strategic plans. Being the link between finance and business strategy, you will play a pivotal role in the business continuing to deliver extraordinary experiences and be a leader in the entertainment industry. What will you be doing? You will be in a business partnering role, collaborating with various commercial stakeholders in Picturehouse and Cineworld to provide business insights used to drive strategic plans. This includes analysing monthly financial and operational results whilst also creating financial models to project the long term impact of changes to KPIs. You will support heads of departments to drive innovation and change by helping to increase topline revenues and manage costs. You will provide detailed analysis across all our Cineworld and Picturehouse cinema venues as well as our competitors' performance and market trends to inform senior management of the business's commercial positioning. You will compare and evaluate previous budgets and forecasts, performing variance analysis to explain differences in performance and make improvements going forwards. About you You are someone that is comfortable working independently but has experience in a role that has required you to collaborate with stakeholders in both finance and non-finance departments. You are adept at using reporting tools such as PowerBI or PowerQuery. You can translate even the most technical financial information into actionable business insights for stakeholders outside of the finance department to enable them to devise business strategy. You have demonstrable experience of creating financial models for similar companies to project long-term growth and business impacts. You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire . Who are Cineworld & Picturehouse? Cineworld & Picturehouse just a whole load of cinemas, right? Wrong! As part of the Regal Cineworld Group, we are so much more than just screens and popcorn; we are a company dedicated to 'sharing joy through extraordinary experiences' via the wonderful world of film and entertainment. This ethos resonates throughout the company in every aspect possible, whether you are in the People Team, the Marketing Team, or part of the cinema teams that are face to face with our customers; we are all about bringing joy, happiness, and extraordinary experiences. With offices in Brentford, London (Cinema Support Office - CSO for Cineworld) and Leicester Square, London (Picturehouse), we have a variety of roles that see our people working on either a hybrid or field-based/remote basis. One thing we pride ourselves on at Cineworld is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow. Do you feel like you don't have all the experience listed but would love to explore a career at Cineworld? Please still contact . We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn't want this to prevent us from meeting you.
Finance Systems Support Analyst - Unit 4, Agresso 6 month contract with immediate start - Inside IR35 - Interviews on Friday and start on 21st July We are looking for an immediate start contractor to provide incident, response and service request support on a finance system (Unit 4, Agresso). You will not only manage the BAU service support responding to tickets and escalations with up to 450 tickets a month but also look at implementing customer centric strategy to help reduce initial incidents. Standard elements like setting up new users, providing 1st line fix and overal general expectation management. It would be ideal if you can bring some cloud based experience. Please send in your CV ASAP for an initial call on Thursday and interview on Friday.
Jul 03, 2025
Contractor
Finance Systems Support Analyst - Unit 4, Agresso 6 month contract with immediate start - Inside IR35 - Interviews on Friday and start on 21st July We are looking for an immediate start contractor to provide incident, response and service request support on a finance system (Unit 4, Agresso). You will not only manage the BAU service support responding to tickets and escalations with up to 450 tickets a month but also look at implementing customer centric strategy to help reduce initial incidents. Standard elements like setting up new users, providing 1st line fix and overal general expectation management. It would be ideal if you can bring some cloud based experience. Please send in your CV ASAP for an initial call on Thursday and interview on Friday.
Support the UK's most automated distribution centre with 2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no on-call is required. Salary and Benefits: £37,000 to £43,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jul 02, 2025
Full time
Support the UK's most automated distribution centre with 2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no on-call is required. Salary and Benefits: £37,000 to £43,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: 30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries. About the role: To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essential Requirements: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role.
Jul 02, 2025
Full time
Job Title: 1st Line IT Support Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR Salary: 30,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries. About the role: To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required. Key Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essential Requirements: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable Requirements: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job title of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, 1st Line Support, JavaScript, HTML, PHP, Wordpress, CSS, First Line Support Analyst may also be considered for this role.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 02, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Jul 01, 2025
Full time
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Jun 30, 2025
Full time
IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at interview) Hours: Full time 37.5 Monday - Friday 9am - 5pm Contract: Permanent Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs. Create and maintain bespoke application support documentation. Participate in Service Desk team meetings, workshops, and seminars. Engage in IT projects and complete tasks as required. About You Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial. You will need: 1st/2nd line Service Desk Support experience Experience in an ITIL aligned enterprise environment Knowledge of Microsoft Active Directory, Windows & Office IT hardware configuration & troubleshooting skills Good organisational skills, able to prioritise effectively Ability to gather, analyse & use evidence from various sources To understand & promote IT policies and security If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Please see the attached Job Description and Person Specification for further details once you apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
Jun 30, 2025
Full time
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
Jun 30, 2025
Full time
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
Jun 30, 2025
Full time
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
Jun 30, 2025
Full time
The Chief Data Officer Group (CDO), consists of a large community of data scientists, government analysts (GSG, GORS, GES, GSR), intelligence analysts, mathematical modellers, epidemiologists, information specialists, and data engineers. This is a unique opportunity to help provide crucial information and insight to support the management of high-profile health incidents alongside ongoing surveillance activities. UKHSA has a strong data science community with learning opportunities, community groups and hackathon events. We predominantly code in Python and R and utilise AWS and Azure based cloud environments. The teams use Agile ways of working including software such as Confluence and Jira to manage delivery. Our Enterprise Data and Analytics Platform (EDAP) is enriched with curated, consistent, and high-quality data from existing platforms as well as providing access to a range of analytical tooling. Main duties of the job We currently have openings in the following teams: Health Analytics and Automation - Leading on the delivery of key products to support incident response and the routine surveillance of health conditions and infectious diseases. Work across directorates and with external stakeholders to identify and develop opportunities for product automation and reproducible analyses (includes the automation of epidemiological and statistical models). A background of working with clinical or epidemiological data would be advantageous. All Hazards Intelligence-Global - An all-source intelligence assessment team accredited by the Professional Head of Intelligence Assessment. They expertly fuse qualitative and quantitative information from open, grey and closed sources, using structured analytical techniques to provide analytical insight and foresight on global health security to customers across UKHSA and government. We aim to become the exemplar at exploiting quantitative analysis in the UK intelligence assessment community. Experience of analysing health data is advantageous, but a curious and critical mind is essential. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Job responsibilities Data science is a broad and fast-moving field spanning maths, statistics, software engineering and communications. Data scientists will often work as part of a multidisciplinary team, using data and analytics to inform and achieve organisational goals. In this role, you will: be inquisitive explore and visualise data make recommendations to address complex problems and to inform strategic and operational decision making use data ethically and appropriately be innovative and adaptable explore existing and new data using a range of statistical tools and techniques, such as machine learning and predictive analytics find patterns in data and transform them into organisational insight A first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills; OR have worked in a statistical/data science field and are able to demonstrate continuous professional development in statistics/data science at the same level as a foundation degree/HND (Level 5) Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. Expertise in wrangling, cleaning and preprocessing data for readiness for analysis and guiding best practice across the team. Ability to apply machine learning techniques, critically assessing model performance, limitations and ethical considerations whilst supporting the development of best practice across the team. Previous experience of leading a team of data scientists, ensuring high technical standards and professional development. Ensure effective delivery of programmes of work and manage competing demands under pressure. Ability to construct and deliver compelling data stories using advanced data visualisation techniques, confidently presenting findings to business owners, senior leadership, and forums such as conferences. Previous experience of mentoring data scientists in best practice including software best practice; writing functions, modular code, use of git-based version control systems and embedding peer review. Ability to ensure confidentiality issues and statutory information governance requirements are followed robustly Well-developed problem-solving skills and user centred approach to developing solutions and ensure evolving user requirements are translated into clear deliverable project outcomes. Excellent interpersonal skills with the ability to influence, communicate, present and capture requirements from technical and non-technical stakeholders. Ability to negotiate confidently and advocate for the value of data science within wider organisational priorities. Exercise independent judgement setting direction where appropriate, proactively escalating critical decisions with well-formed recommendations, considering organisational priorities and risks. Demonstrate a strong commitment to equality, diversity and inclusion. Ensure the promotion of good working relationships and inclusive team culture. Selection Process Details: This vacancy is using SuccessProfiles and will assess your behaviours, ability and technical skills. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 750 word Statement of Suitability linked to the essential criteria Behaviour statements linked to each behaviour below (please write a maximum of 250 words linked to each behaviour) Behaviours: Leadership Communicating and Influencing Developing Self and Others This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. Please note you will not be able to upload yourCV. You must complete the application form in as much detail as possible.Please do not email us your CV. The Application form and Statement of Suitability will be marked together. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Please note, only those applications meeting all essential criteria will be taken through to shortlisting. Shortlisting: In the event of a large number of applications we will shortlist on: Ability to apply advanced analytical and statistical techniques using a variety of software/codebases including practitioner level knowledge of coding including version control, SQL, R and/or Python or other programming languages relevant to data science; whilst supporting development of coding capability across the team. If you are successful at this stage, you will progress to interview and assessment. Please do not exceed a total of 1500 words (750 words for Statement of Suitability and 250 words per behaviour). We will not consider any words over and above this number. Feedback will not be provided at this stage. Stage 2: Technical Assessment You will be provided with a representative data science task and data set and have 90 minutes to construct a code-based solution. You will then have an interactive remote discussion with a panel. Here you will present your outputs and respond to questions interactively. This session is expected to last around 25 minutes. Technical Assessment will be held week commencing 21st July 2025, please note these dates are subject to change. If you pass this stage, you will proceed to the final interview stage. Feedback will be provided at this stage. Stage 3: Interview You will be invited to a remote interview. Behaviours, ability, and technical skills will be tested at interview. The Behaviours tested during the interview stage will be: Leadership Communicating and Influencing Developing Self and Others Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as either homeworking or hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker . click apply for full job details
