163 jobs found

Work - Hybrid (4-5 days/month to Warwick / Wokingham office) Job Title: M365 & Egress Integration Support Specialist Immediate to 1 Week NP ONLY Summary: We're seeking a technically adept support specialist to configure, maintain, and troubleshoot the integration of Egress with Microsoft 365. You will work closely with IT security, messaging, and support teams to ensure seamless operation of secure email workflows. Key Responsibilities: Configure and maintain Egress integration with Microsoft 365 Exchange Online and related services. Troubleshoot issues relating to mail flow, encryption, message delivery, and policy enforcement. Liaise with Egress and Microsoft support to resolve escalated incidents. Support user onboarding, offboarding, and training in Egress features. Maintain documentation for configurations, troubleshooting guides, and operational procedures. Monitor system logs and alerts, responding to issues proactively. Collaborate with security and compliance teams to align Egress usage with policy requirements. Required Skills and Experience: Strong experience with Microsoft 365, particularly Exchange Online, Azure AD, and M365 security/compliance features. Hands-on experience configuring or supporting Egress (Protect, Prevent, Secure Workspace, etc.). Understanding of secure email gateways, encryption, and email authentication standards (SPF, DKIM, DMARC). Proficient in PowerShell scripting for M365 and Exchange management. Good communication skills for working across teams and with vendors. Experience with large-scale enterprise deployments. Knowledge of ITIL practices. Familiarity with email archiving and DLP solutions.

Data Engineer / Scientist Department: Consultancy Employment Type: Full Time Location: United Kingdom / Hybrid Description As a Data Engineer/Scientist at Actica, you will have the opportunity to design, build, and maintain data pipelines while developing advanced analytics solutions to unlock business problems for high-profile UK public sector organisations. Your expertise will enable organisations to maximise the value of their data assets through robust data infrastructure and sophisticated analysis, playing a key role in nationally critical projects that make a real difference to people's everyday lives. Locations: London, Guildford, Bristol, M4 corridor Hybrid working Roles and Responsibilities Actica recognises that data engineering, analytics, and data science are distinct but interconnected disciplines. Our data engineers focus on building and maintaining the data infrastructure that enables analytics and data science work, while our data scientists and analysts focus on deriving insights and developing models. At Actica, we're at the forefront of the UK government's AI transformation agenda, seeking skilled data specialists to architect and implement advanced analytics solutions for critical public sector and defence organisations. As part of our team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate with stakeholders to transform legacy systems, implement data governance frameworks, and ensure solutions meet the highest security standards. Our deep expertise in public sector digital transformation and established presence across defence and government organisations offer unique opportunities to shape the future of UK public services through innovative data-driven solutions. With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how your expertise could strengthen our growing data practice. As a data engineer/scientist, you will: Data Engineering Focus: Design, implement, and maintain scalable data pipelines and ETL processes Develop and maintain data warehouses and data lakes Implement data quality monitoring and validation systems Create and maintain data documentation and cataloguing systems Optimize data storage and retrieval systems Implement data security and governance frameworks Build and maintain data APIs and services Analytics and Data Science Focus: Translate business problems into data queries and solutions Develop and deploy machine learning models Create advanced analytics solutions Provide insights through data visualization and reporting Design and implement A/B tests and experiments Collaborate with stakeholders to understand data requirements Project Responsibilities: You will work on assignments such as: Architecting end-to-end data solutions for major business transformation programmes Designing and implementing data lakes and warehouses using cloud technologies Creating automated data pipelines for continuous data integration Developing real-time data processing systems Implementing data governance and security frameworks Building scalable machine learning infrastructure Collaborating with multiple departments, stakeholders, and external vendors Skills, Knowledge and Expertise We work predominantly within the UK Defence and Public Sectors so experience within those sectors is desirable, preferably in roles which have used data to solve business problems. The fast-moving nature of the Public Sector technology environment, together with the need to resource multiple, ad-hoc assignments, also requires our data analysts and data scientists to be quick thinkers, proactive and self-motivated - with the ability to apply a structured approach to often unfamiliar subject matter. The following attributes and areas of experience will make you particularly suited to this role with Actica: Coding e.g. expertise in Python or R; Collaborative, team-based development; Cloud analytics platforms e.g. relevant AWS and Azure platform services; Data tools hands on experience with Palantir ESSENTIAL; Data science approaches and tooling e.g. Hadoop, Spark; Data engineering approaches; Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast-paced, ever-changing environment. Working Arrangements: Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on-site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week Team-based project environment with opportunities to participate in internal initiatives. Career Development A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits.

Work - Hybrid (4-5 days/month to Warwick / Wokingham office) Job Title: M365 & Egress Integration Support Specialist Immediate to 1 Week NP ONLY Summary: We're seeking a technically adept support specialist to configure, maintain, and troubleshoot the integration of Egress with Microsoft 365. You will work closely with IT security, messaging, and support teams to ensure seamless operation of secure email workflows. Key Responsibilities: Configure and maintain Egress integration with Microsoft 365 Exchange Online and related services. Troubleshoot issues relating to mail flow, encryption, message delivery, and policy enforcement. Liaise with Egress and Microsoft support to resolve escalated incidents. Support user onboarding, offboarding, and training in Egress features. Maintain documentation for configurations, troubleshooting guides, and operational procedures. Monitor system logs and alerts, responding to issues proactively. Collaborate with security and compliance teams to align Egress usage with policy requirements. Required Skills and Experience: Strong experience with Microsoft 365, particularly Exchange Online, Azure AD, and M365 security/compliance features. Hands-on experience configuring or supporting Egress (Protect, Prevent, Secure Workspace, etc.). Understanding of secure email gateways, encryption, and email authentication standards (SPF, DKIM, DMARC). Proficient in PowerShell scripting for M365 and Exchange management. Good communication skills for working across teams and with vendors. Experience with large-scale enterprise deployments. Knowledge of ITIL practices. Familiarity with email archiving and DLP solutions.

Sword is a leading provider of business technology solutions within the Energy, Public, and Finance Sectors, driving transformational change for our clients. We leverage proven technology, specialist teams, and domain expertise to build solid technical foundations across platforms, data, and business applications. Our passion lies in using technology to solve business problems, working closely with clients to help achieve their goals. About the role: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives. Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies. Resilience Planning: Support the Senior Resilience BCP/DR Advisor in developing and maintaining IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions. Incident Response and Management: Support DR-related incident response activities, including investigating IT security incidents, breaches, and disruptions. Issue Identification: Identify and document control deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans. Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders. Policy and Procedure Development: Assist in developing and maintaining risk management, compliance, and control-related policies, procedures, and guidelines, ensuring alignment with regulatory requirements and industry best practices. Vendor Risk Management Support: Assist in assessing and managing risks associated with third-party vendors and service providers, evaluating controls and contractual adherence. Continuous Improvement: Identify opportunities to enhance risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's environment. Project Work: Contribute to project activities to ensure GRC requirements are understood and addressed. Roles and Responsibilities: Support the Global Risk & Compliance Senior Manager in delivering governance, compliance, and risk activities, including: Supporting security, audit, and compliance activities Ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Addressing findings from risks or audits Maintaining an accurate record of risks, events, and issues in the ISMS Supporting internal and external audit investigations Ensuring audit activities are conducted according to standards Working independently with clearly defined processes Using performance metrics to improve output Providing out-of-hours support via an on-call rota if required Requirements: Key skills and experience include: Excellent communication skills, capable of conveying compliance and risk concepts to both technical and non-technical audiences Significant experience in control management for governance, compliance, IT audits, IS assurance, and risk management CISA, CISM, or equivalent certification preferred BSc or equivalent in an IT-related field preferred Ability to communicate effectively with technical teams to gather information and requirements Understanding of regulatory requirements (e.g., GDPR, Data Protection Act) and industry-specific regulations Experience implementing compliance and control frameworks Proficiency in IT governance and quality standards Knowledge of security management frameworks like ISO/IEC 27001, ITIL, COBIT, NIST standards Strong stakeholder management skills High integrity and professionalism in handling confidential matters Familiarity with risk management tools like OneTrust or similar is preferred Benefits: At Sword, we value our people, invest in their development, and foster inclusive teams. Our benefits include: Competitive salary Personalised career development plans with learning opportunities Flexible working arrangements Generous annual leave, family-friendly benefits, pension scheme, private health, and well-being schemes We are committed to diversity and inclusion and are proud to be an equal opportunities employer. If you have relevant skills and experience, please apply, highlighting your transferable skills. Let us know if you require any adjustments during the hiring process.

Data Engineer / Scientist Department: Consultancy Employment Type: Full Time Location: United Kingdom / Hybrid Description As a Data Engineer/Scientist at Actica, you will have the opportunity to design, build, and maintain data pipelines while developing advanced analytics solutions to unlock business problems for high-profile UK public sector organisations. Your expertise will enable organisations to maximise the value of their data assets through robust data infrastructure and sophisticated analysis, playing a key role in nationally critical projects that make a real difference to people's everyday lives. Locations: London, Guildford, Bristol, M4 corridor Hybrid working Roles and Responsibilities Actica recognises that data engineering, analytics, and data science are distinct but interconnected disciplines. Our data engineers focus on building and maintaining the data infrastructure that enables analytics and data science work, while our data scientists and analysts focus on deriving insights and developing models. At Actica, we're at the forefront of the UK government's AI transformation agenda, seeking skilled data specialists to architect and implement advanced analytics solutions for critical public sector and defence organisations. As part of our team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate with stakeholders to transform legacy systems, implement data governance frameworks, and ensure solutions meet the highest security standards. Our deep expertise in public sector digital transformation and established presence across defence and government organisations offer unique opportunities to shape the future of UK public services through innovative data-driven solutions. With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how your expertise could strengthen our growing data practice. As a data engineer/scientist, you will: Data Engineering Focus: Design, implement, and maintain scalable data pipelines and ETL processes Develop and maintain data warehouses and data lakes Implement data quality monitoring and validation systems Create and maintain data documentation and cataloguing systems Optimize data storage and retrieval systems Implement data security and governance frameworks Build and maintain data APIs and services Analytics and Data Science Focus: Translate business problems into data queries and solutions Develop and deploy machine learning models Create advanced analytics solutions Provide insights through data visualization and reporting Design and implement A/B tests and experiments Collaborate with stakeholders to understand data requirements Project Responsibilities: You will work on assignments such as: Architecting end-to-end data solutions for major business transformation programmes Designing and implementing data lakes and warehouses using cloud technologies Creating automated data pipelines for continuous data integration Developing real-time data processing systems Implementing data governance and security frameworks Building scalable machine learning infrastructure Collaborating with multiple departments, stakeholders, and external vendors Skills, Knowledge and Expertise We work predominantly within the UK Defence and Public Sectors so experience within those sectors is desirable, preferably in roles which have used data to solve business problems. The fast-moving nature of the Public Sector technology environment, together with the need to resource multiple, ad-hoc assignments, also requires our data analysts and data scientists to be quick thinkers, proactive and self-motivated - with the ability to apply a structured approach to often unfamiliar subject matter. The following attributes and areas of experience will make you particularly suited to this role with Actica: Coding e.g. expertise in Python or R; Collaborative, team-based development; Cloud analytics platforms e.g. relevant AWS and Azure platform services; Data tools hands on experience with Palantir ESSENTIAL; Data science approaches and tooling e.g. Hadoop, Spark; Data engineering approaches; Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast-paced, ever-changing environment. Working Arrangements: Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on-site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week Team-based project environment with opportunities to participate in internal initiatives. Career Development A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits.

Data Engineer / Scientist Department: Consultancy Employment Type: Full Time Location: United Kingdom / Hybrid Description As a Data Engineer/Scientist at Actica, you will have the opportunity to design, build, and maintain data pipelines while developing advanced analytics solutions to unlock business problems for high-profile UK public sector organisations. Your expertise will enable organisations to maximise the value of their data assets through robust data infrastructure and sophisticated analysis, playing a key role in nationally critical projects that make a real difference to people's everyday lives. Locations: London, Guildford, Bristol, M4 corridor Hybrid working Roles and Responsibilities Actica recognises that data engineering, analytics, and data science are distinct but interconnected disciplines. Our data engineers focus on building and maintaining the data infrastructure that enables analytics and data science work, while our data scientists and analysts focus on deriving insights and developing models. At Actica, we're at the forefront of the UK government's AI transformation agenda, seeking skilled data specialists to architect and implement advanced analytics solutions for critical public sector and defence organisations. As part of our team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate with stakeholders to transform legacy systems, implement data governance frameworks, and ensure solutions meet the highest security standards. Our deep expertise in public sector digital transformation and established presence across defence and government organisations offer unique opportunities to shape the future of UK public services through innovative data-driven solutions. With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how your expertise could strengthen our growing data practice. As a data engineer/scientist, you will: Data Engineering Focus: Design, implement, and maintain scalable data pipelines and ETL processes Develop and maintain data warehouses and data lakes Implement data quality monitoring and validation systems Create and maintain data documentation and cataloguing systems Optimize data storage and retrieval systems Implement data security and governance frameworks Build and maintain data APIs and services Analytics and Data Science Focus: Translate business problems into data queries and solutions Develop and deploy machine learning models Create advanced analytics solutions Provide insights through data visualization and reporting Design and implement A/B tests and experiments Collaborate with stakeholders to understand data requirements Project Responsibilities: You will work on assignments such as: Architecting end-to-end data solutions for major business transformation programmes Designing and implementing data lakes and warehouses using cloud technologies Creating automated data pipelines for continuous data integration Developing real-time data processing systems Implementing data governance and security frameworks Building scalable machine learning infrastructure Collaborating with multiple departments, stakeholders, and external vendors Skills, Knowledge and Expertise We work predominantly within the UK Defence and Public Sectors so experience within those sectors is desirable, preferably in roles which have used data to solve business problems. The fast-moving nature of the Public Sector technology environment, together with the need to resource multiple, ad-hoc assignments, also requires our data analysts and data scientists to be quick thinkers, proactive and self-motivated - with the ability to apply a structured approach to often unfamiliar subject matter. The following attributes and areas of experience will make you particularly suited to this role with Actica: Coding e.g. expertise in Python or R; Collaborative, team-based development; Cloud analytics platforms e.g. relevant AWS and Azure platform services; Data tools hands on experience with Palantir ESSENTIAL; Data science approaches and tooling e.g. Hadoop, Spark; Data engineering approaches; Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying new opportunities. Strong interpersonal and influencing skills. Adaptability to a fast-paced, ever-changing environment. Working Arrangements: Hybrid working model, with an office base in Guildford, Surrey and access to our other offices in London, Swindon and Cheltenham. Typical working week might involve 2-3 days working at clients' premises or other locations and the remainder at home or at one of our offices. Some projects may require up to 5 days per week on-site with colleagues. The practicalities of some project work means that individuals may need to stay away from home during the working week Team-based project environment with opportunities to participate in internal initiatives. Career Development A Mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a Performance and Development Manager, often outside of your project line of control, who will conduct regular reviews based on project feedback to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. Our Commitment to Diversity Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiring decisions. We offer a competitive suite of benefits.

The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards are achieved. You will also be responsible for leading a team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a Service Delivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in Service Management and management tools Build and maintain trusted client relationships with key stakeholders Manage and schedule resources across all Managed Service customers to maintain service quality Create, develop and present client documentation (Service reports, contracts, risk registers, service improvement plans, service investment plans etc) Conduct face to face service review meetings with service sponsors and stakeholders Review Disaster Recovery and Business Continuity provision to ensure such services are fit for purpose Lead the recruitment and management of technical staff including personal development and training Provide an escalation point for incidents, change and problem management Review incidents and service requests ensure the highest quality standards are maintained About you Proven experience in proactive IT service management and delivery. Strong understanding of IT infrastructure, Microsoft 365, Azure, cloud solutions, virtualisation, security, and BCDR solutions. Skilled in defining services, setting clear metrics, and aligning contracts with business objectives. Experience delivering/supporting complex IT projects and enterprise technologies. Self-motivated, proactive, and skilled at leading and collaborating across teams. Excellent at building lasting relationships with internal and external stakeholders. Effective workload management and task prioritisation. Solid grasp of IT support services and their business value. Ability to analyse service data and provide actionable insights. Exceptional communication skills for influencing senior stakeholders About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial team, you will receive the following: A base salary of £40,000 - £50,000 per annum An annual bonus scheme of £5,000, paid quarterly upon successful achievement of KPIs Hybrid working structure with the flexibility to work from home for part of the week Company car A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Free and expert mortgage and remortgaging advice for all members of the team, friends and families from leading broker Charles Cameron & Associates Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. At Commercial, we look to hire the very best people for our roles. Our team members are who we are and create the brand we are today. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.

Select how often (in days) to receive an alert: ServiceNow Delivery Consultant/Developer Location: UK - Mobile England Job-ID: 213496 Contract type: Standard Business Unit: ServiceNow Life on the team As a Service Delivery Consultant, you'll be engaged at customer level in delivering support for ServiceNow through all phases of its lifecycle. You'll have the opportunity to work across all business sectors with an array of customers and Computacenter teams. Success is defined by the Service Delivery Consultant's ability to work with the wider Service Delivery team and key customer stakeholders in order to support, enhance (through development), manage and maintain a large number of ServiceNow environments. You'll be an integral part of the team, helping us move forward during a period of growth whilst assisting with defining new support offerings to take to market, and ensuring our current offerings remain relevant to our customer base. What you'll do Deliver and support high-quality ServiceNow solutions, offering expert guidance across the Now Platform. Ensure adherence to coding and design standards, contribute to documentation, and support knowledge transfer. Troubleshoot complex issues, manage escalations, and maintain strong communication with customers and internal teams. Mentor colleagues in areas of expertise and contribute to the development of internal standards and best practices. Stay current with platform capabilities to advise customers on roadmap alignment and feature adoption. Identify opportunities for service improvement and potential upsell based on customer needs. Participate in peer reviews, customer meetings, and the transition of implementations into business-as-usual support. Continuously develop your technical skills through training, certifications, and collaboration with the wider team. What you'll need Eligibility for UK Security Clearance (SC) is essential. 3+ years of experience in a ServiceNow support or technical delivery role, with a strong focus on incident management and platform maintenance. Strong communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Solid understanding of the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations/micro certifications. Proven experience of custom integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.

Job Title: Firewall Engineer - Network Security Specialist Location: Leeds Type: Full-Time Reports To: Network Operations Manager / Head of Managed Services Salary: £45,000 Shift Pattern: Rotating shifts or business hours (based on operational needs) About Us We are a leading cybersecurity reseller and MSP delivering end-to-end security solutions. Our expert team powers proactive monitoring, management, and incident response to safeguard clients' networks, apps, and infrastructure. As our managed firewall and NOC services expand, we need a skilled NOC/Firewall Engineer with hands-on expertise in Check Point, Fortinet, or Palo Alto Networks to ensure secure, seamless network connectivity. The Role You will be the frontline technical expert in our 24/7 Network Operations Center, owning the daily monitoring, configuration, troubleshooting, and incident resolution of client firewalls and network security infrastructure. This hands-on position demands sharp technical skills and the ability to thrive in a fast-paced, client-focused environment. What You'll Do Manage & Monitor: Operate client firewalls, VPNs, and network devices using advanced monitoring platforms and vendor tools. Configure & Update: Implement firewall rule changes, security policies, NAT, and routing on Check Point, Fortinet, or Palo Alto gear. Troubleshoot & Resolve: Investigate connectivity, performance, and security incidents swiftly, meeting SLA requirements. Maintain & Optimize: Conduct regular health checks and maintenance of firewall appliances and infrastructure. Collaborate: Work closely with SOC, professional services, and engineering teams to tackle complex incidents. Document & Communicate: Keep detailed records of changes and resolutions, providing clear status updates to clients. Onboard: Assist in integrating new clients and devices into our managed services platform. What We're Looking For Must Have: 2-4+ years in network operations or firewall support. Proven hands-on experience with Check Point (R80.x, SmartConsole, Gaia), Fortinet (FortiGate, FortiManager), or Palo Alto Networks (PAN-OS, Panorama) . Strong networking fundamentals: TCP/IP, routing, NAT, VPN, DNS, VLANs. Expertise with firewall rule sets, traffic troubleshooting, and log analysis. Experience with ticketing systems (ServiceNow, Jira) and remote monitoring tools. Excellent communication and client service skills. Nice to Have: Relevant certifications (CCSA/CCSE, NSE4/NSE5, PCNSE). Experience with high-availability firewall setups and failover. Scripting or automation skills (Python, Bash). Knowledge of ITIL and service management practices. Familiarity with cloud networking/security (AWS, Azure). Eames Consulting is acting as an Employment Agency in relation to this vacancy.

Select how often (in days) to receive an alert: ServiceNow Delivery Consultant/Developer Location: UK - Mobile England Job-ID: 213496 Contract type: Standard Business Unit: ServiceNow Life on the team As a Service Delivery Consultant, you'll be engaged at customer level in delivering support for ServiceNow through all phases of its lifecycle. You'll have the opportunity to work across all business sectors with an array of customers and Computacenter teams. Success is defined by the Service Delivery Consultant's ability to work with the wider Service Delivery team and key customer stakeholders in order to support, enhance (through development), manage and maintain a large number of ServiceNow environments. You'll be an integral part of the team, helping us move forward during a period of growth whilst assisting with defining new support offerings to take to market, and ensuring our current offerings remain relevant to our customer base. What you'll do Deliver and support high-quality ServiceNow solutions, offering expert guidance across the Now Platform. Ensure adherence to coding and design standards, contribute to documentation, and support knowledge transfer. Troubleshoot complex issues, manage escalations, and maintain strong communication with customers and internal teams. Mentor colleagues in areas of expertise and contribute to the development of internal standards and best practices. Stay current with platform capabilities to advise customers on roadmap alignment and feature adoption. Identify opportunities for service improvement and potential upsell based on customer needs. Participate in peer reviews, customer meetings, and the transition of implementations into business-as-usual support. Continuously develop your technical skills through training, certifications, and collaboration with the wider team. What you'll need Eligibility for UK Security Clearance (SC) is essential. 3+ years of experience in a ServiceNow support or technical delivery role, with a strong focus on incident management and platform maintenance. Strong communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Solid understanding of the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations/micro certifications. Proven experience of custom integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.

Cloud Engineer Location: London (Hybrid) Contract: 650-770 per day (Inside IR35) Easily recognized around the world as a true financial leader, this company is expanding its cloud capabilities. They have an immediate and exciting contract opening for a Cloud Engineer . Responsibilities: Support and manage Solace Messaging systems, including configuration and administration. Perform installations, upgrades, migrations, and integrations of diverse products. Automate and maintain networking equipment using industry-standard tools. Collaborate with stakeholders to implement solutions aligned with business needs. Contribute to process improvement initiatives and lifecycle management. Handle client queries related to professional services post-implementation. Work closely with network architects to bring designs to reality. Translate business requirements into technical specifications and capacity planning. Coordinate and schedule network upgrades and manage third-party engagements. Monitor, document, and enhance system performance to ensure continual improvement. Oversee network design work and contribute to the development of scalable solutions. Provide input and support to project teams, ensuring timely and high-quality delivery. Skills and Traits: Bachelor's degree or equivalent in an IT-related discipline. Significant experience in network operations, cloud technologies, and project delivery. In-depth knowledge of Solace Messaging systems and related technologies (e.g., TIBCO, IBM MQ). Strong expertise in routing and switching protocols, including BGP, OSPF, MPLS, and VPNs. Demonstrated experience with Data Centre Networking and Software-Defined Networking (SDN). Proficiency in scripting and automation tools such as Python and Ansible. Familiarity with ITIL service management practices and tools (e.g., ServiceNow). Exposure to low-latency networks and financial sector technologies. Strong understanding of network security and cloud best practices. Excellent troubleshooting skills using network packet analysis tools. Effective written and verbal communication skills with client management experience. Proven ability to work collaboratively with cross-functional teams and stakeholders. Certus Recruitment Group is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across the UK, Europe, North America, and Australia. If you are ready to take your career to the next level and make a significant impact, apply now!

Go back County Durham & Darlington NHS Foundation Trust Pathology Systems Manager The closing date is 17 July 2025 An exciting opportunity has arisen for a Pathology SystemsManager, with great interpersonal skills and a strong commitment to teamworking to join the Health Informatics team, delivering outstanding service forCounty Durham and Darlington NHS Foundation Trust. The primary focus of the role will be the support,configuration and maintenance of the Trust's core Pathology systems, providinga high quality service built on your foundations as an experienced IM&Tprofessional. Furthermore, your role is critical to the implementationof the Digital Strategy within the Trust's Pathology service, as the subjectmatter expert delivering complex programmes and the provision of high qualitysupport Main duties of the job The post holder will be expectedto lead a small team to comprehensively manage the Trusts core Pathologylaboratory systems in line with Trust policies and procedures as well asproviding support to any other secondary systems as requested. The role is key in strategicplanning, implementation and technical development/configuration of the CoreSystems and Services, providing specialist advice and guidance for thePathology specialty and other users including General Practitioners and otherTrusts. The post holder will work withinand promote Health Informatics working practices following ITIL best practicewill be ensuring configuration and administration. They will ensure CoreSystems are operating in a secure and compliant environment warranting disasterrecovery plans exist and are tested. The post holder will provide line management toa team of support staff About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented Full Job Descriptions can be found in the adverts supporting documents Over reliance onAI-generated content is discouraged and may diminish the applicant's chances ofsuccess For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply. From April 9th 2025 - Healthcare assistants - You must have a minimum of two yearsof experience working within the NHS as a HCA for the Trust to considersponsorship (we will only consider sponsorship if you meet this criteria andhave a current visa expiring within 3 months) Job responsibilities To support proactive systemmonitoring and management to ensure that core Pathology systems are functioningcorrectly, take appropriate remedial action where not the case, analysepatterns and raise incidents/concerns with Health Informatics colleagues orSystem Suppliers as required ensuring any corrective actions are applied andtested according to best practice (ITIL) procedures. This would include regularconversations with laboratory staff/management to understand systemsperformance. To be responsiblefor the management of a secure suite of Pathology systems, compliant with Trustpolicies and procedures To contribute to the production and maintenance oftechnical documentation and operational procedures. To ensure that the minimum downtime results from systemfailure, taking personal responsibility for ensuring action is taken as soon asis practically possible. To work with colleagues to proactivelymaintain system infrastructure in a secure and non-vulnerable state, assessingrisk, designing Disaster Recovery plans and periodically scenario testing toprovide assurance to the service and Trust. Support of service modernisation through the implementation of technology. The role will provide advice to executive bodies, the service and wider Trustgroups on Pathology IT issues and future strategies based on changingtechnologies and legislation or guidelines; ensuring that digital solutionscontinue to meet user and stakeholder needs, ensuring minimal clinical risk topatients To design and development ad-hoc and periodic reporting using recognisedreporting tool To provide line management, including appraisal anddevelopment planning, to a small team assisting you in the delivery ofPathology System Management Person Specification Special Skills and Knowledge Ability to communicate effectively, politely and with courtesy, both verbally and in writing, with staff in a range of positions. Ability to work under pressure and to agreed deadlines. Knowledge of Information Governance/Data Protection/Caldicott. Demonstrate alignment with the values and beliefs of the Trust. Ability to lead and work within a team, being adaptable and flexible across working hours when required. Reliable, responsible and organised. Effective user of MS Office applications, particularly Outlook, Teams, Word and Excel. Special Requirements Commitment to developing own expertise. To keep up to date with current clinical and technical advances and relevant management practices; to be advised of same by peers and more senior clinicians within the Trust. Able to travel independently between Trust sites. Qualifications Educated to degree level or equivalent experience. Qualification in Biomedical Science or Information Technology. Evidence of Continued Professional Development. Experience Management of systems in an integrated environment. Extensive experience of problem identification, resolution and end user support. Line management experience - including leading, motivating and developing others. Experience of developing, maintaining and testing Disaster Recovery plans. Management of clinical systems ideally in a Pathology or clinical environment. Experience of report development and maintenance, in particular using Business Objects Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. County Durham & Darlington NHS Foundation Trust

About us Every day, National Grid delivers safe, reliable energy to millions of homes and businesses across the UK and US. As the energy landscape evolves our mission is to lead the transition to a more sustainable future. IT and Digital supports this mission by providing innovative technology services to our business units. Embracing Agile and digital-first approaches, our teams drive efficiency and deliver new capabilities that meet the needs of our customers. This role plays a vital part in helping National Grid deliver clean, fair, and affordable energy for all. You'll be supported in your professional growth as part of a diverse, customer-focused global team. National Grid is hiring a Principal Product Owner. This is a hybrid opportunity based from our Warwick office. Job Purpose As the Product Owner for ServiceNow IT Service Management (ITSM) & IT Operations Management (ITOM) , you act as the bridge between needs and wants of the IT operations customer, and the vendor's capability roadmap. Representing the voice of the customer, you prioritize the Agile team backlog to maximise the delivery of value. With deep ServiceNow ITSM & ITOM expertise and good knowledge of the Scale Agile Framework (SAFe), you turn complex requirements into actionable features that drive continuous improvement across the service lifecycle. What you'll do Manage and Mentor : Oversee and guide other Product Owners, ensuring alignment with best practices and strategic goals. Define Solutions : Create solutions that are desirable, viable, feasible, and sustainable to meet the needs of ITSM & ITOM enterprise service owners, consumers, and stakeholders. Bridge Gaps : Connect ServiceNow's ITSM & ITOM capability roadmap with market trends and operational customer needs, translating these into actionable opportunities. Manage Demand : Oversee intake and demand across ITSM & ITOM service owners, negotiating with the ServiceNow Platform Team to prioritize and deliver the backlog effectively. Advocate for Features : Maintain and promote the ITSM & ITOM feature backlog, ensuring that implemented features solve problems and deliver tangible benefits to the enterprise. Challenge Legacy Processes : Identify and propose improvements to outdated ITSM processes, aligning them with emerging platform capabilities. Conduct Initiatives : Design and execute Proof of Concept and Proof of Value initiatives to assess the feasibility and desirability of new features and capabilities. Support Change Initiatives : Advocate for the digital enablement of IT Service Management and IT Operations Management, including the introduction of AI-driven workflow automation. About you ServiceNow Expertise : A deep understanding of ServiceNow ITSM and ITOM modules, including Incident, Problem, Change, Request, Knowledge Management, Event Management, Service Mapping, and AIOps. Familiarity with ServiceNow's platform architecture, scripting, and integration capabilities is essential. Certifications : Required certifications include ServiceNow Certified Implementation Specialist (ITSM & ITOM) and SAFe Product Owner/Product Manager (POPM). ITIL 4 Foundation or higher is also required, with a preference for ServiceNow Certified System Administrator (CSA). Agile & Product Skills : Proven experience as a Product Owner in a scaled Agile environment (preferably SAFe), with strong skills in backlog management, story writing, and prioritization. You can balance technical constraints with customer value and possess excellent communication, facilitation, and stakeholder management skills. Management Experience : At least two years of line management experience in a corporate environment, along with experience directing small teams, demonstrating your ability to lead and inspire others. What you'll get A competitive salary between £80,000 - £95,000 - dependent on capability A s well as your base salary, you will receive a bonus of up to 30% of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few. More Information The closing date for this vacancy is 11th July. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid's recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. DE & I statement At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Location : Ireland, UK, Poland (Hybrid/ Office Based) Position Summary Bentley is looking for an IT Asset Management Specialist II, to join our team and help us with hardware asset management maintenance, recording, and requests. Bentley is a global organization with colleagues based across 40 different countries. This position would be well suited to someone with experience of working in a similar globally distributed technology company where your experience has been meeting the IT Asset Management needs of your company. As such, you will be familiar with common hardware management practices, client computing, and asset licensing, then you might be the perfect fit for this role. As an IT Asset Management Specialist II, you will work in the Global IT Asset Management team and other departments to ensure that all asset configuration items are identified, accounted, reported, verified, and audited for your region. Your Day to Day Work within IT Asset Management ensuring the Asset database is kept up to date. Report and manage license usage, tracking and reporting. Ensure that all asset configuration items are identified, accounted, reported, verified and audited Coordinate all asset configuration management database changes which directly or indirectly impacts production services Have a working knowledge of implications of configuration changes, such as pricing changes, license allocation and other key Asset Management services. Ensure that an up-to-date asset inventory for all technology assets is maintained and only standard Bentley Systemsauthorized ha rdware is secured Ability to assist colleagues though the IT Asset Management Process and Procedures addressing colleague and business needs, actively communicating progress and confirming completion. What You Bring to the Team Around 5+ years of IT Asset Management or experience of global logistics within a technology organization 2+ years of demonstrated experience with ServiceNow is essential Supply Chain Management and/or logistics experience preferred. ITIL Foundation V3 or newer would be highly advantageous General knowledge of commonly used software and hardware in a global enterprise setting. Excellent communication, interpersonal, organizational and planning skills Operates under supervision of IT Asset Manager Acquire and maintain current knowledge of relevant IT Asset Management process and procedures. Associate's degree or equivalent experience About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Equal Opportunity Employer: Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications. 2025 Copyright Bentley Systems, Incorporated