Customer Service Advisor - Milton Keynes Role: Customer Service Advisor x 3Division: Mercedes-Benz Financial Services Department: Customer Operations Location: Tongwell, Milton Keynes - fully office-based Hours: 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break. Start: 11th August 2025 Duration: 12 months initially Basic Rate: £12.21 per hour (equivalent to £23,400 pa) Your New Role: To deliver an excellent service to all customers as an 'information and administration provider', providing the highest level of customer satisfaction to ensure customer loyalty to the company. Ensure all customer queries are responded to and actioned, ensuring customers are fully informed and have been guided through their finance contract. Responsibilities You are required to maintain ethical standards in accordance with company policies and the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. You are also required to act with integrity, with due care and skill in our customers' best interests and to abide by any other individual conduct rule required by the Financial Conduct Authority. • Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues. • Responding to queries in respect of products and services within the agreed timescales, investigating the queries on the various IT systems used throughout the Company. • Record all queries and action points on the relevant department customer contact system. • Carry out necessary contract administration within a service level agreement, ensuring adherence to task-specific procedure and process. • Perform other ad-hoc tasks that may be deemed necessary, assigned by either the direct manager or other stakeholders reasonable to the job holder's role, skill abilities and experience. • Prioritise and organise workload to ensure it is completed within service level agreement. • Taking ownership and working within guidelines to resolve customers' and other departments' queries on specific contractual matters, including the provision of settlement figures and general account enquiries, with responses verbally, electronically and written as appropriate. • Pass & maintain relevant accreditation/compliance/ knowledge to the desired standard, e.g. FCA, DPA, Money Laundering, SAF, ECCD, Code of Conduct, Anti-bribery and corruption. • Ensure company standard of communication with customers (internal and external) reached on all calls, emails, live chats, text chats and correspondence adhering to targets • Being proactive in supporting the team in identifying new processes and department improvements. • To help shape the company through supporting new system implementations to enhance our customer experience • To play an active part in creating a customer-centric culture. • Be an active member across all customer operations areas, assisting with our 'In Life' customer journey. What You'll Need to Succeed: • GCSE or equivalent English Language and Mathematics is preferable. • Previous customer service experience, preferably within the finance industry. • Effective telephone and negotiation skills in both written and verbal. • Excellent administrative skills. • Keen eye for accuracy and attention to detail. • Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined timeframes. • Demonstrate the ability to learn and employ finance and credit-control knowledge. • Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives. • Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined timeframes. What You'll Receive in Return: Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offers amenities such as an onsite café, hot desks, and free parking Technology: Contingent workers receive their own laptop. Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Term Career Progression: Potential for permanent role opportunities. #
Jul 03, 2025
Contractor
Customer Service Advisor - Milton Keynes Role: Customer Service Advisor x 3Division: Mercedes-Benz Financial Services Department: Customer Operations Location: Tongwell, Milton Keynes - fully office-based Hours: 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break. Start: 11th August 2025 Duration: 12 months initially Basic Rate: £12.21 per hour (equivalent to £23,400 pa) Your New Role: To deliver an excellent service to all customers as an 'information and administration provider', providing the highest level of customer satisfaction to ensure customer loyalty to the company. Ensure all customer queries are responded to and actioned, ensuring customers are fully informed and have been guided through their finance contract. Responsibilities You are required to maintain ethical standards in accordance with company policies and the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. You are also required to act with integrity, with due care and skill in our customers' best interests and to abide by any other individual conduct rule required by the Financial Conduct Authority. • Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues. • Responding to queries in respect of products and services within the agreed timescales, investigating the queries on the various IT systems used throughout the Company. • Record all queries and action points on the relevant department customer contact system. • Carry out necessary contract administration within a service level agreement, ensuring adherence to task-specific procedure and process. • Perform other ad-hoc tasks that may be deemed necessary, assigned by either the direct manager or other stakeholders reasonable to the job holder's role, skill abilities and experience. • Prioritise and organise workload to ensure it is completed within service level agreement. • Taking ownership and working within guidelines to resolve customers' and other departments' queries on specific contractual matters, including the provision of settlement figures and general account enquiries, with responses verbally, electronically and written as appropriate. • Pass & maintain relevant accreditation/compliance/ knowledge to the desired standard, e.g. FCA, DPA, Money Laundering, SAF, ECCD, Code of Conduct, Anti-bribery and corruption. • Ensure company standard of communication with customers (internal and external) reached on all calls, emails, live chats, text chats and correspondence adhering to targets • Being proactive in supporting the team in identifying new processes and department improvements. • To help shape the company through supporting new system implementations to enhance our customer experience • To play an active part in creating a customer-centric culture. • Be an active member across all customer operations areas, assisting with our 'In Life' customer journey. What You'll Need to Succeed: • GCSE or equivalent English Language and Mathematics is preferable. • Previous customer service experience, preferably within the finance industry. • Effective telephone and negotiation skills in both written and verbal. • Excellent administrative skills. • Keen eye for accuracy and attention to detail. • Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined timeframes. • Demonstrate the ability to learn and employ finance and credit-control knowledge. • Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives. • Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined timeframes. What You'll Receive in Return: Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offers amenities such as an onsite café, hot desks, and free parking Technology: Contingent workers receive their own laptop. Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Term Career Progression: Potential for permanent role opportunities. #
Lead Generation Executive Your new company Hays is working with a forward-thinking company dedicated to providing excellent customer services. They are currently seeking a motivated and detail-oriented Sales Administrator to support our new business development activities. Your new role Conduct desktop research to identify prospective companies based on companies target market and ideal customer profile.Perform telephone cold calling to verify key decision makers at prospect companies.Record information gathered from calls in the Salesforce CRM system.Set call tasks for the New Business Development Manager in the Salesforce CRM system.Adhere to company policies, procedures, culture, and business ethics.Proactively look for ways to develop the role to achieve results. What you'll need to succeed High attention to detail.Organised and efficient.Good listening skills.Motivated, outgoing, and energetic attitude.Focused and goal-oriented.Effective and articulate communicator.Creative thinker.Team player.Resilience to handle objections, obstacles, and rejections to meet targets.Ability to engage in conversation via cold calls What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 03, 2025
Full time
Lead Generation Executive Your new company Hays is working with a forward-thinking company dedicated to providing excellent customer services. They are currently seeking a motivated and detail-oriented Sales Administrator to support our new business development activities. Your new role Conduct desktop research to identify prospective companies based on companies target market and ideal customer profile.Perform telephone cold calling to verify key decision makers at prospect companies.Record information gathered from calls in the Salesforce CRM system.Set call tasks for the New Business Development Manager in the Salesforce CRM system.Adhere to company policies, procedures, culture, and business ethics.Proactively look for ways to develop the role to achieve results. What you'll need to succeed High attention to detail.Organised and efficient.Good listening skills.Motivated, outgoing, and energetic attitude.Focused and goal-oriented.Effective and articulate communicator.Creative thinker.Team player.Resilience to handle objections, obstacles, and rejections to meet targets.Ability to engage in conversation via cold calls What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Contract Support Administrator - Multi Sites Location/Division: London Office Closing Date: 11/04/2025 Vertex are currently recruiting a full-time Contract Support Administrator to cover various sites across London. Reporting to the Contract Manager, you will be working within the administrative support team. As Contract Support Administrator, you will provide day-to-day support for all operational, commercial, and financial aspects of a contract or portfolio of contracts. In addition to the site-specific delivery, you will also be required to support the central functions with month-end and end-of-financial-year deadlines and reporting. This role is fully site-based. Key Responsibilities Commercial Aspects: Work closely with the commercial team and Contract Manager to gain a full understanding of the contractual obligations from ourselves and the customer. Admin & Reporting: Ensure all necessary electronic and paper records, including PPMs, Helpdesk tasks, and timesheets are completed by the team in a timely manner to meet internal and customer deadlines. CAFM Tasks: Raise reactive tasks and supplier/Sub-contractor POs for submitting to engineers and suppliers. Also, update BU Quote Log once the instruction to proceed has been received and the task has been raised in Concept. Financial Performance: Work closely with the Contract Manager to support all WIP processes relating to the contract and coordinate any additional costs as necessary relating to suppliers or subcontractors. Invoicing: Carry out invoicing processes in line with contractual payment terms to ensure all chargeable works carried out are captured and submitted for invoicing in a timely and accurate manner. Customer Service: Deliver exceptional service standards to meet Vertex & service partner expectations when supporting the management team in resolving operational difficulties. Learning & Development: Take responsibility for your own learning and development activities supported by your line manager and the Performance & Development Review. The hours of work average 40 hours per week, Monday to Friday between 08:00 & 17:00. However, flexibility is required to complete the duties associated with the role. Diversity Statement At Vertex, diversity is an integral part of our values, culture, and identity. We want to foster belonging and empowerment at work and organizations that are diverse in age, ethnicity, sexual orientation, gender identity, and physical or mental ability are proven to be better companies. Our goal is to create an inclusive and diverse culture where everyone, from any background, can do their best work.
Jul 03, 2025
Full time
Contract Support Administrator - Multi Sites Location/Division: London Office Closing Date: 11/04/2025 Vertex are currently recruiting a full-time Contract Support Administrator to cover various sites across London. Reporting to the Contract Manager, you will be working within the administrative support team. As Contract Support Administrator, you will provide day-to-day support for all operational, commercial, and financial aspects of a contract or portfolio of contracts. In addition to the site-specific delivery, you will also be required to support the central functions with month-end and end-of-financial-year deadlines and reporting. This role is fully site-based. Key Responsibilities Commercial Aspects: Work closely with the commercial team and Contract Manager to gain a full understanding of the contractual obligations from ourselves and the customer. Admin & Reporting: Ensure all necessary electronic and paper records, including PPMs, Helpdesk tasks, and timesheets are completed by the team in a timely manner to meet internal and customer deadlines. CAFM Tasks: Raise reactive tasks and supplier/Sub-contractor POs for submitting to engineers and suppliers. Also, update BU Quote Log once the instruction to proceed has been received and the task has been raised in Concept. Financial Performance: Work closely with the Contract Manager to support all WIP processes relating to the contract and coordinate any additional costs as necessary relating to suppliers or subcontractors. Invoicing: Carry out invoicing processes in line with contractual payment terms to ensure all chargeable works carried out are captured and submitted for invoicing in a timely and accurate manner. Customer Service: Deliver exceptional service standards to meet Vertex & service partner expectations when supporting the management team in resolving operational difficulties. Learning & Development: Take responsibility for your own learning and development activities supported by your line manager and the Performance & Development Review. The hours of work average 40 hours per week, Monday to Friday between 08:00 & 17:00. However, flexibility is required to complete the duties associated with the role. Diversity Statement At Vertex, diversity is an integral part of our values, culture, and identity. We want to foster belonging and empowerment at work and organizations that are diverse in age, ethnicity, sexual orientation, gender identity, and physical or mental ability are proven to be better companies. Our goal is to create an inclusive and diverse culture where everyone, from any background, can do their best work.
Programmatic Solutions Consultant - Technical, Programmatic Solutions Consultants Job ID: Amazon Online UK Limited Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent. Our Amazon DSP team is looking for a Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based in London. In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers' most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon. Key job responsibilities - Independently handle complex customer issues by reproducing cases, root cause analysis, and providing prioritization input - Demonstrate deep technical expertise and advanced problem-solving for critical programmatic advertising issues - Serve as an escalation point, owning resolution of the most complex, cross-organizational issues - Communicate directly with internal teams to investigate, define workarounds, and resolve defects - Provide advanced, proactive support across Amazon's advertising tech suite, including Amazon Ad Tag (AAT), Conversion API (CAPI), Ads Data Manager (ADM), and Amazon Marketing Cloud (AMC) - Prioritize issues using case management tools based on customer impact - Contribute to training and documentation for internal and external users - Automate standard procedures through scripting and data APIs to analyze high-volume transaction data - Proactively identify solutions, communicate trends, and suggest customer experience improvements - Develop and mentor peers to enhance technical skills in programmatic advertising and troubleshooting - Drive continuous improvement and shape support strategy and technology approach - Identify emerging issues and influence product prioritization through technical investigation BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent - Experience in technical support - 3+ years experience in demand or supply-side programmatic advertising - Desire to work in a customer-facing capacity to deliver technical implementations and solutions - Proven track record of executing SQL queries, ranging from basic to intermediate levels, on various database systems for the purposes of troubleshooting and quantifying the impact of technical issues - Experience in technical writing or documentation - Deep understanding of the programmatic advertising business landscape, including the ad ecosystem components such as bidding engines, auctions, pixels, tag managers, and other technical elements to effectively diagnose and resolve complex, platform-related issues PREFERRED QUALIFICATIONS - 3+ years of work experience in technical troubleshooting or similar - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners - Familiarity in scripting and programming, with experience in languages like Python, JS, Type Script or Java to automate processes and develop custom solutions - Experience in working with diverse data formats, such as JSON and log files, to extract and analyze information - Knowledge of business intelligence tools (e.g. QuickSight, Tableau) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: February 25, 2025 (Updated about 2 hours ago) Posted: March 31, 2025 (Updated about 2 hours ago) Posted: May 12, 2025 (Updated about 2 hours ago) Posted: May 12, 2025 (Updated about 4 hours ago) Posted: February 3, 2025 (Updated about 4 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 03, 2025
Full time
Programmatic Solutions Consultant - Technical, Programmatic Solutions Consultants Job ID: Amazon Online UK Limited Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent. Our Amazon DSP team is looking for a Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based in London. In this role, you will independently resolve customer campaign execution issues and blockers by providing knowledgeable and responsive technical support to our enterprise customers: programmatic trading desks. You will have ownership for issue investigation: identifying campaign configuration and software defects, reproducing in-depth and complex cases across our DSP product and processes, and researching solutions to unblock customers. This is a complex environment, as you will own the most critical part of the customer experience and deliver on our customers' most basic need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar set by Amazon. Key job responsibilities - Independently handle complex customer issues by reproducing cases, root cause analysis, and providing prioritization input - Demonstrate deep technical expertise and advanced problem-solving for critical programmatic advertising issues - Serve as an escalation point, owning resolution of the most complex, cross-organizational issues - Communicate directly with internal teams to investigate, define workarounds, and resolve defects - Provide advanced, proactive support across Amazon's advertising tech suite, including Amazon Ad Tag (AAT), Conversion API (CAPI), Ads Data Manager (ADM), and Amazon Marketing Cloud (AMC) - Prioritize issues using case management tools based on customer impact - Contribute to training and documentation for internal and external users - Automate standard procedures through scripting and data APIs to analyze high-volume transaction data - Proactively identify solutions, communicate trends, and suggest customer experience improvements - Develop and mentor peers to enhance technical skills in programmatic advertising and troubleshooting - Drive continuous improvement and shape support strategy and technology approach - Identify emerging issues and influence product prioritization through technical investigation BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent - Experience in technical support - 3+ years experience in demand or supply-side programmatic advertising - Desire to work in a customer-facing capacity to deliver technical implementations and solutions - Proven track record of executing SQL queries, ranging from basic to intermediate levels, on various database systems for the purposes of troubleshooting and quantifying the impact of technical issues - Experience in technical writing or documentation - Deep understanding of the programmatic advertising business landscape, including the ad ecosystem components such as bidding engines, auctions, pixels, tag managers, and other technical elements to effectively diagnose and resolve complex, platform-related issues PREFERRED QUALIFICATIONS - 3+ years of work experience in technical troubleshooting or similar - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners - Familiarity in scripting and programming, with experience in languages like Python, JS, Type Script or Java to automate processes and develop custom solutions - Experience in working with diverse data formats, such as JSON and log files, to extract and analyze information - Knowledge of business intelligence tools (e.g. QuickSight, Tableau) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: February 25, 2025 (Updated about 2 hours ago) Posted: March 31, 2025 (Updated about 2 hours ago) Posted: May 12, 2025 (Updated about 2 hours ago) Posted: May 12, 2025 (Updated about 4 hours ago) Posted: February 3, 2025 (Updated about 4 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Programmatic Solutions Consultant, Amazon Job ID: Amazon Online UK Limited Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in London. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key Job Responsibilities Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives. Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices. Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations. Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists). Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers. BASIC QUALIFICATIONS Experience in digital advertising and client-facing roles. Experience with annual brand and media planning. Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.). Bachelor's degree in marketing, communications, or equivalent experience. Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g., Head of Programmatic at an agency or advertiser). PREFERRED QUALIFICATIONS Experience in e-commerce or online advertising. Experience in programmatic trading across different demand-side platforms (DSPs). Vertical specialization (e.g., in entertainment, automotive, etc.) within programmatic advertising. Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners. Organizational skills including prioritizing, scheduling, time management, and meeting deadlines. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Posted: January 28, 2025 (Updated 1 day ago)
Jul 03, 2025
Full time
Programmatic Solutions Consultant, Amazon Job ID: Amazon Online UK Limited Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in London. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key Job Responsibilities Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives. Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices. Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations. Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists). Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers. BASIC QUALIFICATIONS Experience in digital advertising and client-facing roles. Experience with annual brand and media planning. Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.). Bachelor's degree in marketing, communications, or equivalent experience. Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g., Head of Programmatic at an agency or advertiser). PREFERRED QUALIFICATIONS Experience in e-commerce or online advertising. Experience in programmatic trading across different demand-side platforms (DSPs). Vertical specialization (e.g., in entertainment, automotive, etc.) within programmatic advertising. Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners. Organizational skills including prioritizing, scheduling, time management, and meeting deadlines. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Posted: January 28, 2025 (Updated 1 day ago)
We are looking for an organizedand energetic Manager & Officer, Employee Experience on a FTC basis to support our most i mportant resource -ourpeople! The ideal candidate will be passionate about enhancing the overall employee journey from onboarding to offboarding, ensuring that every touchpoint is designed to foster a positive, engaging, and inclusive work environment. The Manager & Officer of Employee Experience will play a critical role in shaping our global company culture, driving employee engagement, and ensuring our workforce feels valued and motivated. Additional Selling Points: We're Growing! Be inspired by working for a company that is well established, but rapidly growing where your work product will have a significant impact. Great Teams! Enjoy your day at work by working in cross-functional teams, with your peers and executives in a fun , work hard, play hard culture. Fun Environment! Our culture follows us wherever our desks are located and we make time to get to know each other as people as well as professionals. Traveling to our global locations is a big perk . Get to know team members across different offices and geographies! Develop Your Career in HR! Work for a mentoring manager who believes in professional development and growing herteammates! Expand your knowledge and grow and thrive professionally while you dedicate energy to your ongoing development. Reporting directly to ourTeam Leader, Global Employee Experience this is a n on-site position 4 + days a week. In-Person Experience - Event Planning, Office & Logistics: - Responsible for overseeing facilities management including our building management system. - Oversee in-person experience(s) as the office manage r in our impressive London office space. - Coordinate logistics for internal events, meetings, and training sessions. - Collaborate with third-party vendors to ensure a comfortable and functional work environment for remote employees who need a physical place to work. - Maintain professional and accurate record for health, safety, and security. Onboarding and Orientation: - Develop and execute comprehensive onboarding plans for new hires, ensuring a smooth transition into the organization. - Coordinate orientation sessions to familiarize new employees with company culture, policies, and procedures. - Collaborate with department leads to create engaging experiences that promote a sense of community and teamwork. Off-boarding : - Assist management with transition communications and process . - Monitor overall feedback engagement trends to assist leadership with strategic talent planning. Recognition and Rewards: - Implement recognition programs to acknowledge employee achievements and milestones. - Manage employee rewards systems, ensuring timely and meaningful recognition for outstanding contributions. - Communication and Feedback: Serve as a point of contact for employee feedback, suggestions, and concerns, and work towards effective resolutions. - Assist in developing communication strategies to keep employees informed about company updates, events, and opportunities. Employee Engagement & Retention: - Organize and oversee employee engagement programs, including team-building activities, wellness initiatives, and social events. - Develop and implement strategies to improve employee engagement and retention. Conduct regular employee surveys and focus groups to gather feedback and insights. - Analyze data to identify trends and areas for improvemen t and implement action plans. - Oversee a Moments that Matter budget. Sending gifts, arrangements, cards to celebrate and recognize high performing individuals. Communication & Feedback: - Serve as a liaison between employees and management to facilitate open and effective communication. - Implement channels for continuous feedback and ensure timely responses to employee concerns. - Manage internal communication platforms to keep employees informed and engaged. - Build communication nurture campaigns for cultural, diversity, and awareness c elebrations. Qualifications: - Demonstrated HR and/or Office experience - Experience with customer service and /or employee-facing talent management - Proven experience in administration, employee engagement, HR, or related roles - Ability to work with multiple stakeholders with varying interpersonal styles, backgrounds, and roles - Excellent communication and interpersonal skills - Strong organizational and project management abilities - Ability to work independently and collaboratively in a fast-paced environment - Familiarity with DE B I principles and practices is a plus - Proficiency in Microsoft Office Suite Benefits: - Competitive salary and benefits package. - Opportunities for professional development and growth . - A dynamic and inclusive work environment. - The chance to make a meaningful impact on employee satisfaction and organizational culture .
Jul 03, 2025
Full time
We are looking for an organizedand energetic Manager & Officer, Employee Experience on a FTC basis to support our most i mportant resource -ourpeople! The ideal candidate will be passionate about enhancing the overall employee journey from onboarding to offboarding, ensuring that every touchpoint is designed to foster a positive, engaging, and inclusive work environment. The Manager & Officer of Employee Experience will play a critical role in shaping our global company culture, driving employee engagement, and ensuring our workforce feels valued and motivated. Additional Selling Points: We're Growing! Be inspired by working for a company that is well established, but rapidly growing where your work product will have a significant impact. Great Teams! Enjoy your day at work by working in cross-functional teams, with your peers and executives in a fun , work hard, play hard culture. Fun Environment! Our culture follows us wherever our desks are located and we make time to get to know each other as people as well as professionals. Traveling to our global locations is a big perk . Get to know team members across different offices and geographies! Develop Your Career in HR! Work for a mentoring manager who believes in professional development and growing herteammates! Expand your knowledge and grow and thrive professionally while you dedicate energy to your ongoing development. Reporting directly to ourTeam Leader, Global Employee Experience this is a n on-site position 4 + days a week. In-Person Experience - Event Planning, Office & Logistics: - Responsible for overseeing facilities management including our building management system. - Oversee in-person experience(s) as the office manage r in our impressive London office space. - Coordinate logistics for internal events, meetings, and training sessions. - Collaborate with third-party vendors to ensure a comfortable and functional work environment for remote employees who need a physical place to work. - Maintain professional and accurate record for health, safety, and security. Onboarding and Orientation: - Develop and execute comprehensive onboarding plans for new hires, ensuring a smooth transition into the organization. - Coordinate orientation sessions to familiarize new employees with company culture, policies, and procedures. - Collaborate with department leads to create engaging experiences that promote a sense of community and teamwork. Off-boarding : - Assist management with transition communications and process . - Monitor overall feedback engagement trends to assist leadership with strategic talent planning. Recognition and Rewards: - Implement recognition programs to acknowledge employee achievements and milestones. - Manage employee rewards systems, ensuring timely and meaningful recognition for outstanding contributions. - Communication and Feedback: Serve as a point of contact for employee feedback, suggestions, and concerns, and work towards effective resolutions. - Assist in developing communication strategies to keep employees informed about company updates, events, and opportunities. Employee Engagement & Retention: - Organize and oversee employee engagement programs, including team-building activities, wellness initiatives, and social events. - Develop and implement strategies to improve employee engagement and retention. Conduct regular employee surveys and focus groups to gather feedback and insights. - Analyze data to identify trends and areas for improvemen t and implement action plans. - Oversee a Moments that Matter budget. Sending gifts, arrangements, cards to celebrate and recognize high performing individuals. Communication & Feedback: - Serve as a liaison between employees and management to facilitate open and effective communication. - Implement channels for continuous feedback and ensure timely responses to employee concerns. - Manage internal communication platforms to keep employees informed and engaged. - Build communication nurture campaigns for cultural, diversity, and awareness c elebrations. Qualifications: - Demonstrated HR and/or Office experience - Experience with customer service and /or employee-facing talent management - Proven experience in administration, employee engagement, HR, or related roles - Ability to work with multiple stakeholders with varying interpersonal styles, backgrounds, and roles - Excellent communication and interpersonal skills - Strong organizational and project management abilities - Ability to work independently and collaboratively in a fast-paced environment - Familiarity with DE B I principles and practices is a plus - Proficiency in Microsoft Office Suite Benefits: - Competitive salary and benefits package. - Opportunities for professional development and growth . - A dynamic and inclusive work environment. - The chance to make a meaningful impact on employee satisfaction and organizational culture .
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description GREAT JOB, GREAT COMPANY AECOM is offering an exciting opportunity to join our award-winning Soil, Groundwater and Remediation Team . You'll work in a collaborative, high-performing environment that prioritises wellbeing, flexibility, and professional growth. Our team supports a broad range of sectors - including industrial, energy, pharmaceutical, land development, ports, road, and rail - delivering services such as: Desk studies Site investigation Risk assessment Remediation strategy, design, implementation, and validation Environmental monitoring and close-out This role provides an excellent platform to develop technical and commercial skills, take ownership of projects, and contribute to meaningful environmental outcomes. Here's what you will do: Deliver Phase 1 environmental assessments, ground investigations, and routine monitoring tasks; Work independently to ensure technical quality, budget control, and programme adherence; Support the preparation of fee proposals for internal and external clients; Manage projects from desk study and feasibility, through to delivery of site investigations and data interpretation, to remediation design and delivery This is a fantastic opportunity to build your career with a globally respected consultancy. At AECOM, you'll be supported by industry-leading experts, given access to cutting-edge tools, and encouraged to grow within a company that puts people first. Ready to take the next step in your geo-environmental career? Want to further your career within one of the UK's top soil, groundwater and remediation consultancies? Join us. Make a difference. Build a better world. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Education Ideally, a minimum of an undergraduate degree in an environmental, science, or engineering-based subject Technical Knowledge and Skills A good understanding of contaminated land assessment regulations and guidance Working knowledge of CDM regulations and site management Development of conceptual site models Qualitative risk assessment Strong written and verbal communication skills with the ability to write clear and concise technical reports and documents Field Experience. Hands-on experience with field investigation, including: Site management Drilling supervision Collection of groundwater and ground gas samples Supervision of remediation activities Other Requirements Full driving licence Willing to travel within the UK and work away from home for periods of time CSCS card holder Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn: Anne Marie Flynn About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Environment Business Group: DCS Strategic Business Unit: Europe & India Career Area: Science Work Location Model: Hybrid Legal Entity: AECOM Infrastructure and Environment UK Limited
Jul 03, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description GREAT JOB, GREAT COMPANY AECOM is offering an exciting opportunity to join our award-winning Soil, Groundwater and Remediation Team . You'll work in a collaborative, high-performing environment that prioritises wellbeing, flexibility, and professional growth. Our team supports a broad range of sectors - including industrial, energy, pharmaceutical, land development, ports, road, and rail - delivering services such as: Desk studies Site investigation Risk assessment Remediation strategy, design, implementation, and validation Environmental monitoring and close-out This role provides an excellent platform to develop technical and commercial skills, take ownership of projects, and contribute to meaningful environmental outcomes. Here's what you will do: Deliver Phase 1 environmental assessments, ground investigations, and routine monitoring tasks; Work independently to ensure technical quality, budget control, and programme adherence; Support the preparation of fee proposals for internal and external clients; Manage projects from desk study and feasibility, through to delivery of site investigations and data interpretation, to remediation design and delivery This is a fantastic opportunity to build your career with a globally respected consultancy. At AECOM, you'll be supported by industry-leading experts, given access to cutting-edge tools, and encouraged to grow within a company that puts people first. Ready to take the next step in your geo-environmental career? Want to further your career within one of the UK's top soil, groundwater and remediation consultancies? Join us. Make a difference. Build a better world. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: Education Ideally, a minimum of an undergraduate degree in an environmental, science, or engineering-based subject Technical Knowledge and Skills A good understanding of contaminated land assessment regulations and guidance Working knowledge of CDM regulations and site management Development of conceptual site models Qualitative risk assessment Strong written and verbal communication skills with the ability to write clear and concise technical reports and documents Field Experience. Hands-on experience with field investigation, including: Site management Drilling supervision Collection of groundwater and ground gas samples Supervision of remediation activities Other Requirements Full driving licence Willing to travel within the UK and work away from home for periods of time CSCS card holder Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn: Anne Marie Flynn About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Environment Business Group: DCS Strategic Business Unit: Europe & India Career Area: Science Work Location Model: Hybrid Legal Entity: AECOM Infrastructure and Environment UK Limited
Head of Client Reporting (Technical Data Lead) at Independent Retail Media Agency Ready to lead the charge in transforming data reporting into actionable insights for top-tier brands? The Company Performance-driven media agency transforming data into business intelligence. One of the largest independent digital agencies in the world. Experts across Retail Media, CPG, eCommerce, Paid Media, and Streaming/CTV. Impressive roster of Fortune 100 customers. Proprietary Marketing Intelligence Technology. 1000+ employees with global offices. The Role Strategic partner and technical expert guiding clients through robust reporting and analytics solutions. Lead client discovery sessions to shape reporting and analytics strategies. Own the data requirements and implementation roadmap from start to finish. Help internal and external teams maximize the use of analytics tools and insights. Work with cross-functional experts across media, data engineering, and client services. Be part of a collaborative, forward-thinking culture that values innovation. Tackle exciting data challenges in the ever-evolving martech and adtech space. Desired Skills and Experience Tech-savvy problem solver with strong communication skills and a passion for client success. Strong knowledge of AdTech datasets and reporting capabilities across key channels such as Google Ads, Bing Ads, Facebook Ads, Pinterest, Amazon Ads, Amazon DSP, and The Trade Desk. Experience with advanced marketing analytics for Marketing Mix Modelling, Forecasting, and Predictive Analysis. Experience with data transformation and parsing using SQL queries, Python, or R. Experience with cloud data warehouses (e.g., Snowflake, BigQuery), visualization tools (e.g., Tableau, Looker), and web analytics platforms. If you believe you have the relevant experience, please reply to this advert or email your CV to Not right? Have a look at some of our other roles Grey Matter specializes in intelligent recruitment for the digital, technology, marketing, and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers, and agencies to find talent in London, across the UK, and internationally. Our Advertising Technology Team is experts in the digital advertising industry, working with ad tech vendors, media agencies, and publishers on vacancies across programmatic, paid social, PPC, CRM, and data analytics. The key roles we hire for include ad operations, account managers, technical account managers, traders, and analytics. Our portfolio covers mid-senior and executive-level roles.
Jul 02, 2025
Full time
Head of Client Reporting (Technical Data Lead) at Independent Retail Media Agency Ready to lead the charge in transforming data reporting into actionable insights for top-tier brands? The Company Performance-driven media agency transforming data into business intelligence. One of the largest independent digital agencies in the world. Experts across Retail Media, CPG, eCommerce, Paid Media, and Streaming/CTV. Impressive roster of Fortune 100 customers. Proprietary Marketing Intelligence Technology. 1000+ employees with global offices. The Role Strategic partner and technical expert guiding clients through robust reporting and analytics solutions. Lead client discovery sessions to shape reporting and analytics strategies. Own the data requirements and implementation roadmap from start to finish. Help internal and external teams maximize the use of analytics tools and insights. Work with cross-functional experts across media, data engineering, and client services. Be part of a collaborative, forward-thinking culture that values innovation. Tackle exciting data challenges in the ever-evolving martech and adtech space. Desired Skills and Experience Tech-savvy problem solver with strong communication skills and a passion for client success. Strong knowledge of AdTech datasets and reporting capabilities across key channels such as Google Ads, Bing Ads, Facebook Ads, Pinterest, Amazon Ads, Amazon DSP, and The Trade Desk. Experience with advanced marketing analytics for Marketing Mix Modelling, Forecasting, and Predictive Analysis. Experience with data transformation and parsing using SQL queries, Python, or R. Experience with cloud data warehouses (e.g., Snowflake, BigQuery), visualization tools (e.g., Tableau, Looker), and web analytics platforms. If you believe you have the relevant experience, please reply to this advert or email your CV to Not right? Have a look at some of our other roles Grey Matter specializes in intelligent recruitment for the digital, technology, marketing, and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers, and agencies to find talent in London, across the UK, and internationally. Our Advertising Technology Team is experts in the digital advertising industry, working with ad tech vendors, media agencies, and publishers on vacancies across programmatic, paid social, PPC, CRM, and data analytics. The key roles we hire for include ad operations, account managers, technical account managers, traders, and analytics. Our portfolio covers mid-senior and executive-level roles.
Company Description Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Established in 2002 as Gemserv Limited, Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code. The Codes Change Management Team is responsible for the detailed analysis, solution design, and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC), and Independent Gas Transporters' (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes. The Change Management Team is empowered and responsible for delivering a strategic programme of change to the industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes. The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues, and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation, and ensuring products remain accurate and up to date. Responsibilities Develop an in-depth understanding of the Energy Codes, their products, and the end-to-end impacts of these on industry stakeholders and consumers. Provide advice and support to parties and stakeholders in understanding and engaging in the change process. Identify the impacts of Change Proposals on code products, parties and service providers, consumers, and other industry codes. Analyse the root causes of issues and develop effective, proportionate, and enduring change solutions in collaboration with other Code Manager Service Providers. Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity. Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting. Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals. Produce high-quality change documentation to internal quality standards. Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers. Provide 2nd line support to the service desk to resolve change management queries and assist with front-line queries during busy periods. Competitive salary plus an excellent benefits package Office Location - London, hybrid working Qualifications Requirements The successful candidate will be able to demonstrate the following skills, knowledge, and experience: Required Experience Demonstrable experience in the GB energy market in a relevant role. Understanding of the regulatory framework for the GB energy market. Experience developing solutions to complex operational and technical issues impacting a variety of stakeholder. Required Skillset Adept and versatile with the ability to understand and process vast, complex information. Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders. Analytical skills to identify the root-cause of issues and develop optimal solution options. Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences. A keen eye for detail and the highest standard of quality for themselves and others. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Jul 02, 2025
Full time
Company Description Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Established in 2002 as Gemserv Limited, Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code. The Codes Change Management Team is responsible for the detailed analysis, solution design, and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC), and Independent Gas Transporters' (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes. The Change Management Team is empowered and responsible for delivering a strategic programme of change to the industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes. The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues, and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation, and ensuring products remain accurate and up to date. Responsibilities Develop an in-depth understanding of the Energy Codes, their products, and the end-to-end impacts of these on industry stakeholders and consumers. Provide advice and support to parties and stakeholders in understanding and engaging in the change process. Identify the impacts of Change Proposals on code products, parties and service providers, consumers, and other industry codes. Analyse the root causes of issues and develop effective, proportionate, and enduring change solutions in collaboration with other Code Manager Service Providers. Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity. Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting. Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals. Produce high-quality change documentation to internal quality standards. Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers. Provide 2nd line support to the service desk to resolve change management queries and assist with front-line queries during busy periods. Competitive salary plus an excellent benefits package Office Location - London, hybrid working Qualifications Requirements The successful candidate will be able to demonstrate the following skills, knowledge, and experience: Required Experience Demonstrable experience in the GB energy market in a relevant role. Understanding of the regulatory framework for the GB energy market. Experience developing solutions to complex operational and technical issues impacting a variety of stakeholder. Required Skillset Adept and versatile with the ability to understand and process vast, complex information. Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders. Analytical skills to identify the root-cause of issues and develop optimal solution options. Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences. A keen eye for detail and the highest standard of quality for themselves and others. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: • SIEM (Security Information and Event Management) systems • SOAR (Security Orchestration, Automation, and Response) platforms • Threat Intelligence tools and integrations • You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: • Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). • A solid understanding of threat intelligence frameworks and feeds. • A collaborative mindset and a passion for automation and innovation. • Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. • Experience in designing and deploying technical solutions. • Knowledgeable in IaaS, SaaS and Linux server administration. • Knowledge or experience of working enterprise private, hybrid and public cloud technologies. • Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. • Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window • Generous flexible pension schemes • A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access • Annual Jisc performance award • A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support • A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development • Allocated allowance of up to £250 to equip your home office • Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money • The opportunity to donate to charity tax-free with our Payroll Giving benefit • Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request • A wide range of discounts and cashback from retailers and big-name high-street stores • Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks • Support your volunteering with up to 3 days volunteer leave • Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use • Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Jul 02, 2025
Full time
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits! Jisc grade: TCY3 (internal use only) Hours: 35 hours per week Contract: Permanent Reports into: Senior Threat intelligence engineer Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices. About Jisc: Our vision is to lead the UK tertiary education, research and innovation sectors to be pioneers in the use of digital technology and data. We're on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the role: Are you passionate about cybersecurity and ready to make a real impact on the UK's research and education landscape? At Jisc, we operate Janet - the UK's ultra-fast, secure network dedicated to research and education. We're looking for a Threat intelligence engineer to help us protect this critical national asset. You'll be at the heart of our security operations, developing and maintaining the infrastructure that powers our cutting-edge cybersecurity services. Your focus will be on enhancing and managing our: • SIEM (Security Information and Event Management) systems • SOAR (Security Orchestration, Automation, and Response) platforms • Threat Intelligence tools and integrations • You'll work closely with our threat intelligence teams to design and implement smart, automated solutions that keep our defences sharp and responsive. Why This Role Matters: The Janet network supports thousands of institutions and millions of users across the UK. Your work will directly contribute to the safety and resilience of this network. What We're Looking For: • Experience with SIEM and SOAR platforms (e.g., Splunk, Sentinel, Cortex XSOAR). • A solid understanding of threat intelligence frameworks and feeds. • A collaborative mindset and a passion for automation and innovation. • Operational experience working in an appropriate technical subject area or operational experience providing or supporting front line network services. • Experience in designing and deploying technical solutions. • Knowledgeable in IaaS, SaaS and Linux server administration. • Knowledge or experience of working enterprise private, hybrid and public cloud technologies. • Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, BS22301:2019 would be beneficial. • Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles! Why work for us? At Jisc, every role is vital, and every person matters. We want you to feel like you're part of something bigger. We support learning throughout your career and offer chances to grow, develop new skills, and make a real difference in education and research. We believe that balancing your personal and professional life is key to happiness and fulfilment. We embrace flexible working, focusing on results rather than hours spent at a desk. It's not about where you work, but how you create a flow that energizes both your work and home life. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes three closure days over Christmas plus the opportunity to buy up to an additional 5 days leave during the flexible benefits window • Generous flexible pension schemes • A comprehensive 24/7 mental health support package, including coaching and appropriate counselling or specialist therapy, with no predetermined limit on the number of sessions you can access • Annual Jisc performance award • A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support • A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development • Allocated allowance of up to £250 to equip your home office • Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money • The opportunity to donate to charity tax-free with our Payroll Giving benefit • Salary sacrifice - Electric Car Lease Scheme, Cycle to work and SmartTech (buy the latest technology and white goods products, spreading the cost over up to twelve months, direct from your salary and interest-free) subject to terms and conditions and available upon request • A wide range of discounts and cashback from retailers and big-name high-street stores • Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks • Support your volunteering with up to 3 days volunteer leave • Specsavers corporate eye care scheme including free eye test vouchers and up to £70 towards new glasses for VDU use • Life assurance cover Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We're committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please. You will need to create an account and sign in to apply for a role
Role Title: Technical Operations Manager Location: Hammersmith - Commercial/Events Space Role Purpose: Provision of all-round engineering support, maintaining the systems within agreed framework with the client. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice. It is the Technical Manager's responsibility to manage the Shift Teams ensuring that an authorised person is on duty at all times, to act as a co-ordination point for the day-to-day activities on site between the team, specialist service partners and Project works, including completion of the necessary permits to work and risk assessments, ensuring that the conduct of all personnel under their control is safe, professional and conscientious. Responsible for ensuring that all activities (PPM, reactive tasks and breakdowns) within the building are known and that they are being carried out with due regard to Health and Safety, maintaining the 100% uptime criteria. Also responsible for ensuring the shift-manning levels are maintained. Maintain excellent standards of response to plant failures, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently. Main Duties & Responsibilities: Supervise, co-ordinate and control the Shift Teams and engineers, ensuring the operational team undertake PPM or reactive works in accordance with the agreed timescale, providing technical support and training for the all Engineers Allocate PPM tasks to Shift Teams ensuring timely completion and PPM closure Operate all systems within the buildings in a competent, effective and efficient manner (including HV operations) Controlling all activities being undertaken within the buildings, liaising with site team to be aware of scheduled Specialist Service Provider visits - prepare and have approved Standard Operating Procedures/PTW in advance Ensure that Specialist Service Provider worksheets are signed off that quality of work is inspected and recommendations are escalated within the site team Maintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoing works, special task requests, standard of housekeeping Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Supervisors Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping Ensure that on a monthly basis the external trackers for site are maintained to an acceptable standard Ensure that a consistent level of service delivery is provided in accordance with the contract SLAs + KPI's. Ensure all record keeping functions are completed on a Daily basis: • Timesheets completed fully, signed and countersigned • PPM allocation and completion • Ensure handover to opposite shift (Shift Change Over Log) is completed before leaving site, updating the status of any out of hours helpdesk tasks the appropriate log • Incident reports • Holidays and sickness • Issue of work permits when required • Monthly report generation • Forward maintenance register upkeep (FMR) • O&M and asset data upkeep • Finance control (working within budgets) Operation and troubleshooting for the following: • Building management system • Control system • Air conditioning system, VAV, VRV and FCU's and CAV Boxes. Wet and dry systems • AHU's variables speed • Boilers and heating system • CHP Systems • Generators and controls • AC, DC single phase and three phase motors • UPS system and associated control systems • Emergency lighting • Operation of HV systems (training and familiarisation with this system will be made available) • To liaise with the site team and be aware of scheduled specialist service providers visits and have approved standard operating procedures that has risk assessments/work permits in advance • Ensure that service providers worksheets are signed off, quality of works are inspected and any recommendations/problems are escalated Experience & Qualifications: 10 years' experience in Building Services industry HV authorised person (desirable) C&G Pts. 1, 2 & 3 in electrical/mechanical or equivalent 18th Edition IEE: Wiring and Installation Strong communication skills and the ability to deal with all levels of staff, or difficult situation. Ability to operate and investigate CAFM systems. IOSH Accredited Demonstrate a good understanding and be technically competent in all building services, UPS, generators, static switches, water treatment, refrigeration and air conditioning and CHP systems. Ability to lead, motivate and direct a team of technicians/operatives. Pro-active in achieving the highest standard of operation. Have enhanced IT skills. Employee Benefits: 26 days holiday plus bank holidays Company funded health cash plan Ability to buy and sell holidays - buy 5 days & sell 3 days Life assurance 3x base salary CAT2 company pension scheme - employer match up to 5% Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you
Jul 02, 2025
Full time
Role Title: Technical Operations Manager Location: Hammersmith - Commercial/Events Space Role Purpose: Provision of all-round engineering support, maintaining the systems within agreed framework with the client. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice. It is the Technical Manager's responsibility to manage the Shift Teams ensuring that an authorised person is on duty at all times, to act as a co-ordination point for the day-to-day activities on site between the team, specialist service partners and Project works, including completion of the necessary permits to work and risk assessments, ensuring that the conduct of all personnel under their control is safe, professional and conscientious. Responsible for ensuring that all activities (PPM, reactive tasks and breakdowns) within the building are known and that they are being carried out with due regard to Health and Safety, maintaining the 100% uptime criteria. Also responsible for ensuring the shift-manning levels are maintained. Maintain excellent standards of response to plant failures, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently. Main Duties & Responsibilities: Supervise, co-ordinate and control the Shift Teams and engineers, ensuring the operational team undertake PPM or reactive works in accordance with the agreed timescale, providing technical support and training for the all Engineers Allocate PPM tasks to Shift Teams ensuring timely completion and PPM closure Operate all systems within the buildings in a competent, effective and efficient manner (including HV operations) Controlling all activities being undertaken within the buildings, liaising with site team to be aware of scheduled Specialist Service Provider visits - prepare and have approved Standard Operating Procedures/PTW in advance Ensure that Specialist Service Provider worksheets are signed off that quality of work is inspected and recommendations are escalated within the site team Maintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoing works, special task requests, standard of housekeeping Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Supervisors Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping Ensure that on a monthly basis the external trackers for site are maintained to an acceptable standard Ensure that a consistent level of service delivery is provided in accordance with the contract SLAs + KPI's. Ensure all record keeping functions are completed on a Daily basis: • Timesheets completed fully, signed and countersigned • PPM allocation and completion • Ensure handover to opposite shift (Shift Change Over Log) is completed before leaving site, updating the status of any out of hours helpdesk tasks the appropriate log • Incident reports • Holidays and sickness • Issue of work permits when required • Monthly report generation • Forward maintenance register upkeep (FMR) • O&M and asset data upkeep • Finance control (working within budgets) Operation and troubleshooting for the following: • Building management system • Control system • Air conditioning system, VAV, VRV and FCU's and CAV Boxes. Wet and dry systems • AHU's variables speed • Boilers and heating system • CHP Systems • Generators and controls • AC, DC single phase and three phase motors • UPS system and associated control systems • Emergency lighting • Operation of HV systems (training and familiarisation with this system will be made available) • To liaise with the site team and be aware of scheduled specialist service providers visits and have approved standard operating procedures that has risk assessments/work permits in advance • Ensure that service providers worksheets are signed off, quality of works are inspected and any recommendations/problems are escalated Experience & Qualifications: 10 years' experience in Building Services industry HV authorised person (desirable) C&G Pts. 1, 2 & 3 in electrical/mechanical or equivalent 18th Edition IEE: Wiring and Installation Strong communication skills and the ability to deal with all levels of staff, or difficult situation. Ability to operate and investigate CAFM systems. IOSH Accredited Demonstrate a good understanding and be technically competent in all building services, UPS, generators, static switches, water treatment, refrigeration and air conditioning and CHP systems. Ability to lead, motivate and direct a team of technicians/operatives. Pro-active in achieving the highest standard of operation. Have enhanced IT skills. Employee Benefits: 26 days holiday plus bank holidays Company funded health cash plan Ability to buy and sell holidays - buy 5 days & sell 3 days Life assurance 3x base salary CAT2 company pension scheme - employer match up to 5% Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you
Deputy Managing Editor - Finance (6 month mat cover - to start mid October) Working in the Managing Editor's team ensuring the smooth running of the editorial function of the Telegraph. Primary purpose is to concentrate on financial elements of the team's work. This will include responsibility for drawing up policies and ensuring that they are adhered to, making sure payment systems are smooth and being the primary contact between the editorial floor and the finance department. This will include ensuring that financial information that comes from editorial desks is consistent and timely, working closely with the finance department's editorial team. Maximising editorial budget effectiveness and efficiency with continuous analysis of financial performance. Ensuring fair value is derived for editorial contracts. Interrogating how departments spend their budgets and ensuring that the company is serving optimal outcomes for money invested. This role will be due to start in mid October 2025 and is a full time office based role in Victoria London. Key Responsibilities Manage payments, EIS and expenses process and authorising payments as required. Identify systems improvement and work with tech to improve our business systems when possible. Manage and keep up Delegations of Authority in Editorial. Work with the finance department to ensure feedback to heads of department and support in monitoring their spend. Support in budget planning. Monitor expenses and ensure that policy is adhered to. From time to time revising expenses policy in conjunction with the finance department. Ensuring that processes are in place to ensure travel and expenses are secured at fair value. Monitor delivery against contracts and ensure fair value is secured and is considered before contract renewal. Developing a 12-person operations team, embedding high standards of administrative support and fostering a positive, engaged culture, and ensuring information is provided in a timely manner. Work with finance to train Head of Departments and desk managers have training in financial management. Identify and implement operational efficiencies and cost savings where relevant. Responsibility for contractual management and appropriate engagement of service providers and contributors (e.g. retainers, freelancers and casual workforce). Assist in compliance work across editorial, and working across departments to ensure policies are up to date and are adhered to, and that training is delivered. Key Skills Strong financial background with proven understanding of budgets and payments. Accomplished interpersonal skills with the ability to influence stakeholders and broader colleagues in a journalistic environment Attention to detail, ordered approach to work, clear documentation of processes. Open communicator, able to work on own initiative but also refer decisions or relay information appropriately. Proven track record of delivery against objectives. Strong team player, able to work in cross-disciplinary and cross-departmental teams. Experience of managing and implementing projects and change initiatives. Ability to work to challenging deadlines, changing priorities and comfortable with ambiguity Highly developed advocacy, influencing and negotiating skills. Resilient and able to stand by decisions when necessary. The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website. For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever. That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jul 02, 2025
Full time
Deputy Managing Editor - Finance (6 month mat cover - to start mid October) Working in the Managing Editor's team ensuring the smooth running of the editorial function of the Telegraph. Primary purpose is to concentrate on financial elements of the team's work. This will include responsibility for drawing up policies and ensuring that they are adhered to, making sure payment systems are smooth and being the primary contact between the editorial floor and the finance department. This will include ensuring that financial information that comes from editorial desks is consistent and timely, working closely with the finance department's editorial team. Maximising editorial budget effectiveness and efficiency with continuous analysis of financial performance. Ensuring fair value is derived for editorial contracts. Interrogating how departments spend their budgets and ensuring that the company is serving optimal outcomes for money invested. This role will be due to start in mid October 2025 and is a full time office based role in Victoria London. Key Responsibilities Manage payments, EIS and expenses process and authorising payments as required. Identify systems improvement and work with tech to improve our business systems when possible. Manage and keep up Delegations of Authority in Editorial. Work with the finance department to ensure feedback to heads of department and support in monitoring their spend. Support in budget planning. Monitor expenses and ensure that policy is adhered to. From time to time revising expenses policy in conjunction with the finance department. Ensuring that processes are in place to ensure travel and expenses are secured at fair value. Monitor delivery against contracts and ensure fair value is secured and is considered before contract renewal. Developing a 12-person operations team, embedding high standards of administrative support and fostering a positive, engaged culture, and ensuring information is provided in a timely manner. Work with finance to train Head of Departments and desk managers have training in financial management. Identify and implement operational efficiencies and cost savings where relevant. Responsibility for contractual management and appropriate engagement of service providers and contributors (e.g. retainers, freelancers and casual workforce). Assist in compliance work across editorial, and working across departments to ensure policies are up to date and are adhered to, and that training is delivered. Key Skills Strong financial background with proven understanding of budgets and payments. Accomplished interpersonal skills with the ability to influence stakeholders and broader colleagues in a journalistic environment Attention to detail, ordered approach to work, clear documentation of processes. Open communicator, able to work on own initiative but also refer decisions or relay information appropriately. Proven track record of delivery against objectives. Strong team player, able to work in cross-disciplinary and cross-departmental teams. Experience of managing and implementing projects and change initiatives. Ability to work to challenging deadlines, changing priorities and comfortable with ambiguity Highly developed advocacy, influencing and negotiating skills. Resilient and able to stand by decisions when necessary. The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website. For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever. That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Reception Manager - Chichester The role We have a superb opportunity for a Reception Manager to join the team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. Minimum 2 years' experience in a front desk or supervisory role in hospitality with strong leadership and organizational skills. Preferential consideration for candidates with Opera PMS experience What's in it for you At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew: Excellent progression opportunities within the Harbour Hotels Group Individual and bespoke career and progression pathways Competitive salary across all roles Unique on the job training and development with an opportunity for internal promotions within any of our properties. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group Access to an exciting benefits and discount platform Employee Assistance Program Stylish boutique uniform specially designed for Harbour Hotels Meals included whilst on duty Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Jul 02, 2025
Full time
Reception Manager - Chichester The role We have a superb opportunity for a Reception Manager to join the team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. Minimum 2 years' experience in a front desk or supervisory role in hospitality with strong leadership and organizational skills. Preferential consideration for candidates with Opera PMS experience What's in it for you At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew: Excellent progression opportunities within the Harbour Hotels Group Individual and bespoke career and progression pathways Competitive salary across all roles Unique on the job training and development with an opportunity for internal promotions within any of our properties. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group Access to an exciting benefits and discount platform Employee Assistance Program Stylish boutique uniform specially designed for Harbour Hotels Meals included whilst on duty Who we are Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Branch Manager / Senior Consultant - Bromley (Accountancy & Business Support) Location: Based in Croydon (ideally from the Bromley side) Hybrid: 4 days office / 1 day WFH (Fridays) Contract: Full-time Driving preferred but not essential Salary: 30,000 - 43,000 + car allowance + uncapped commission Are you ready to take ownership of a high-potential market and make your mark? We're looking for a driven Branch Manager or ambitious Senior Consultant ready to step into a leadership role to spearhead the growth of our Bromley desk , operating from our Croydon branch - the lifeblood of our business. This is your chance to own and develop the Bromley territory , initially focusing on billing and business development within the Accountancy or Business Support sectors. The business is there - we just need the right person to tap into it. Immediate focus : Build a strong billing desk in Bromley Growth remit : Expand the team and client base over time Leadership path : Manage one live role and grow your own team Support : Work alongside an Area Manager (AM) and wider Croydon team What We're Looking For: Proven experience in Accountancy or Business Support recruitment A self-starter with a track record of billing success Ideally based on the Bromley side of Croydon Leadership potential or existing management experience Comfortable working 4 days in-office , with WFH Fridays (flexible) This is a rare opportunity to take the reins of a warm market with untapped potential and shape the future of our Bromley presence. What We Offer at Reed Cutting-edge tech - Surface Go, MS Teams & more Professional development - support for recruitment qualifications & leadership training Uncapped bonus schemes - your success, your reward Long service sabbaticals - we value loyalty Annual incentives - win luxury holidays or even a Tesla! At Reed, our purpose is simple but powerful: "Improving lives through work." As Recruitment Manager, you'll play a key role in making that mission a reality. Ready to lead, inspire, and grow with us? Apply today and take your career to the next level.
Jul 02, 2025
Full time
Branch Manager / Senior Consultant - Bromley (Accountancy & Business Support) Location: Based in Croydon (ideally from the Bromley side) Hybrid: 4 days office / 1 day WFH (Fridays) Contract: Full-time Driving preferred but not essential Salary: 30,000 - 43,000 + car allowance + uncapped commission Are you ready to take ownership of a high-potential market and make your mark? We're looking for a driven Branch Manager or ambitious Senior Consultant ready to step into a leadership role to spearhead the growth of our Bromley desk , operating from our Croydon branch - the lifeblood of our business. This is your chance to own and develop the Bromley territory , initially focusing on billing and business development within the Accountancy or Business Support sectors. The business is there - we just need the right person to tap into it. Immediate focus : Build a strong billing desk in Bromley Growth remit : Expand the team and client base over time Leadership path : Manage one live role and grow your own team Support : Work alongside an Area Manager (AM) and wider Croydon team What We're Looking For: Proven experience in Accountancy or Business Support recruitment A self-starter with a track record of billing success Ideally based on the Bromley side of Croydon Leadership potential or existing management experience Comfortable working 4 days in-office , with WFH Fridays (flexible) This is a rare opportunity to take the reins of a warm market with untapped potential and shape the future of our Bromley presence. What We Offer at Reed Cutting-edge tech - Surface Go, MS Teams & more Professional development - support for recruitment qualifications & leadership training Uncapped bonus schemes - your success, your reward Long service sabbaticals - we value loyalty Annual incentives - win luxury holidays or even a Tesla! At Reed, our purpose is simple but powerful: "Improving lives through work." As Recruitment Manager, you'll play a key role in making that mission a reality. Ready to lead, inspire, and grow with us? Apply today and take your career to the next level.
Full Time, Part Time, Part Time/Job Share Vacancy Approach External Location Blackburn Region North West Closing Date 03-Jul-2025 Post Type Permanent HEO Number of jobs available 1 Reserve List 12 Months Job ID 7002 Descriptions & requirements Proud to serve. Proud to keep justice going. Our Delivery Managers play a critical role helping deliver justice. if you'recustomer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role inBlackburn Designated Family Court and Reedley Family Court. About us HM Courts & Tribunals Service (HMCTS)is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. About your role Blackburn Designated Family Court and Reedley Family Courtsit within HMCTS NW region in theLancashire and Cumbria Cluster, led by ourCluster Manager, supported by the Operations Manager and Court Delivery Managers. You're responsible for the smooth running of both Courts, leading your team and supporting yourCluster Manager and Cluster Operations Manager to meet operational needs, deliver cluster performanceobjectives andprovide a consistent and customer-focused service. You're able tomaintain positive and effective working relationships with the judiciary, supporting agencies, voluntary and user groups and strive for continuous improvement to improve operational efficiency, working with agencies to improve service levels. You're familiar with work environments that are process and compliance driven and able to constructively manage complaints and complete corrective actions within set timescales. You understand the importance of Health and Safety, IT/Workstation compliance andidentifying and escalating any Court facilities issues to HMCTS Estates teams. About you Are you a hands-on problem solver with the ability to engage with people at all levels and to deliver excellent service through effectively leading a team?Are you able to reflect on an issue and take a collaborative and diplomatic approach to your work? If you do, this varied and challenging role is for you. A confident communicator, you will use your skills and abilities to effectively work and engage with all court users, lead the team and set local priorities andobjectives aligned to national/regional strategies and plans. Driven by your enthusiasm toprovide excellent customer service through your team, you know thatemployee engagement, morale and motivation is keyto delivering ahighly effective performance.You're able to givedirection and close support to managersto develop their team plans to form part of the overall business plan for the cluster, making sure that targets are met, and the team is resourced and trained effectively to meet yourallocated budget,identifying and implementing solutions to local problems. If you are ready to take on a challenging and rewarding role with real purpose apply today. Please refer to the job description attachment for more information. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be consideredin accordance with the MoJ's Flexible Working policy. The base location for this role is Blackburn Designated Family Court.The postholder will be expected to attend Reedley Family Hearing Centre(BB10 2LJ)as required, due to its function as a hearing centre; however, this will not involve regular travel. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. For more information on applying for a role as a candidate with a disability or long-term condition . click apply for full job details
Jul 02, 2025
Full time
Full Time, Part Time, Part Time/Job Share Vacancy Approach External Location Blackburn Region North West Closing Date 03-Jul-2025 Post Type Permanent HEO Number of jobs available 1 Reserve List 12 Months Job ID 7002 Descriptions & requirements Proud to serve. Proud to keep justice going. Our Delivery Managers play a critical role helping deliver justice. if you'recustomer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role inBlackburn Designated Family Court and Reedley Family Court. About us HM Courts & Tribunals Service (HMCTS)is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. About your role Blackburn Designated Family Court and Reedley Family Courtsit within HMCTS NW region in theLancashire and Cumbria Cluster, led by ourCluster Manager, supported by the Operations Manager and Court Delivery Managers. You're responsible for the smooth running of both Courts, leading your team and supporting yourCluster Manager and Cluster Operations Manager to meet operational needs, deliver cluster performanceobjectives andprovide a consistent and customer-focused service. You're able tomaintain positive and effective working relationships with the judiciary, supporting agencies, voluntary and user groups and strive for continuous improvement to improve operational efficiency, working with agencies to improve service levels. You're familiar with work environments that are process and compliance driven and able to constructively manage complaints and complete corrective actions within set timescales. You understand the importance of Health and Safety, IT/Workstation compliance andidentifying and escalating any Court facilities issues to HMCTS Estates teams. About you Are you a hands-on problem solver with the ability to engage with people at all levels and to deliver excellent service through effectively leading a team?Are you able to reflect on an issue and take a collaborative and diplomatic approach to your work? If you do, this varied and challenging role is for you. A confident communicator, you will use your skills and abilities to effectively work and engage with all court users, lead the team and set local priorities andobjectives aligned to national/regional strategies and plans. Driven by your enthusiasm toprovide excellent customer service through your team, you know thatemployee engagement, morale and motivation is keyto delivering ahighly effective performance.You're able to givedirection and close support to managersto develop their team plans to form part of the overall business plan for the cluster, making sure that targets are met, and the team is resourced and trained effectively to meet yourallocated budget,identifying and implementing solutions to local problems. If you are ready to take on a challenging and rewarding role with real purpose apply today. Please refer to the job description attachment for more information. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be consideredin accordance with the MoJ's Flexible Working policy. The base location for this role is Blackburn Designated Family Court.The postholder will be expected to attend Reedley Family Hearing Centre(BB10 2LJ)as required, due to its function as a hearing centre; however, this will not involve regular travel. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map . All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The MoJ offers a range of benefits: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices .You can determine your eligibility at . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. For more information on applying for a role as a candidate with a disability or long-term condition . click apply for full job details
職務内容 Amazonは 地球上で最もお客様を大切にし 地球上で最も豊富な品揃え というビジョンを目指しています このビジョンを実現するために 素晴らしい仲間を求めています オナシップを持ち変化と革新に情熱を持って取り組む方を求めています 我はカスタマエクスペリエンスを向上させるために進歩し続けています 我の企業DNAとしてイノベションと創造があります 皆さんにその力を発揮して頂き 日発生する問題に工夫を凝らしシンプルな方法で解決し これからのAmazonを一緒に作り上げ Amazonと共に未来を歩みましょう 業務概要 Amazonは配送拠点で働くIT Support Engineerの応募をお待ちしております 日本のFCでは何百万点もの商品を取り揃えており 毎日世界中に配送しています まずはFCの中の"物の流れ" を知って頂きます その後 ITの観点から変更や改善を行って頂くようになります ITインフラを運用し FC内の全てのITインフラが問題なく安定的に稼働している事が求められます Amazonでは一日として同じ日はありません 多くの変化と多様な環境の中で活躍して頂きます またチムワクの向上に必要な要素の一つが多様性です 性別 年齢 国籍 経験などは問いません 様なバックグラウンド 経験を持った仲間と一緒に働ける仲間を求めています どんな体験ができますか 成長の機会 - Amazonの最先端のインフラに携わる重要な運用ポジションです 最新技術から現場の継続的な改善まで 我の業務には運用といえどもイノベションが不可欠です 配送拠点のネットワク網は非常に早いペスで拡大しています 多くの挑戦や複雑な問題に取り組み カスタマの需要を満たすためにサビスをより拡大させていく事になるでしょう 配属先 OTS Field IT トレニングは弊社指定のFulfilment Center で行い その後 所属拠点で勤務となります OTSとは Operation Technology Solutionの略で配送センタのITシステムをメインに活動する部署の総称であり Field ITとはその中でも配送センタの現場に寄り添って活動するチムになります その他 勤務体系 土日含むシフト勤務 休日: 月10日 例 9:00-18:00, 8:00-17:00, 12:00-21:00等 所属先により勤務体系は異なります 繁忙期による夜間勤務あり またその他 障害時 機器の入れ替え 工事等の理由により夜間帯の作業が発生し対応して頂く場合がございます 長期 短期の出張有り (所属拠点から2時間以上 宿泊を伴う場合もあり 長期 短期の転勤有り (自宅から2時間以内 または転居を伴う場合もあり 業務上の理由 またはキャリア形成等の理由による キャリアパスについて キャリアアップも積極的に推進しており 部署内外の多くのキャリアにチャレンジすることが可能です 上位エンジニアであるシニアサポトエンジニアを中心に人材管理 マネジメント分野ではエンジニアリダ IT マネジャなどを様なポジションがあります また部署外でもリモトサポト部門 購買/資材管理部門 技術開発部門など多くのメンバがチャレンジし活躍されています 職場環境について 入社後のサポト体制について : 新入社員向けに細やかなトレニングやOJTの制度があり 業務に必要なドキュメントや学習のためのコンテンツが豊富に準備されています また Amazonでは自分以外は同僚 関連部署を含めて全員がカスタマという考え方があり 周囲が困っていたり 難しい問題で悩んでいる時にはチム皆でフォロしていく文化があります メンタ制度や異なる拠点間の交流などもあり安心して業務に取り組めるサポティブな環境が整っています DEI (Diversity:多様性/Equity:公平性/Inclusion:包括性)の取り組み: Amazonでは 自分らしく働ける包括的で公平性のある 誰もが働きやすい職場環境の実現のためにさまざまな取り組みを継続的に行っています 多様な価値観を理解し 尊重していけるようにDEIを知るためのコンテンツ 実現するためのプログラムコス 勉強会など定期的に開催されています Amazon は男女雇用機会均等法を順守しています 人種 出身国 性別 性的指向 障がい 年齢 その他の属性によって差別することなく 平等に採用選考の機会を提供しています 障がいをお持ちの方は 以下をご覧ください Job Description Amazon is aiming for a "vision of being the Earth's most customer-centric company and having the Earth's biggest selection." To realize this vision, we are seeking wonderful colleagues. We are looking for people who have a sense of ownership, and who are passionate about change and innovation. We continue to progress to improve the customer experience. Innovation and creativity are part of our corporate DNA. We want you to demonstrate this power, come up with ingenious solutions to daily problems in simple ways, and help build the future of Amazon together with us. Job Summary Amazon is now accepting applications for IT Support Engineers to work at our fulfillment centers. Our Japan FCs store millions of products and ship them worldwide every day. First, you will learn about the "flow of goods" within the FC. Afterward, you will be responsible for making changes and improvements from an IT perspective. You will be required to operate the IT infrastructure to ensure that all IT infrastructure within the FC is running stably and without issues. At Amazon, no two days are the same. You will thrive in an environment of constant change and diversity. Diversity is one of the key elements necessary for enhancing teamwork. Gender, age, nationality, and experience do not matter. We are looking for colleagues with diverse backgrounds and experiences to work together. What kind of experience can you gain? Growth opportunities - This is an important operational position involving Amazon's cutting-edge infrastructure. From the latest technologies to ongoing improvements in the field, innovation is essential in our work, even in operations. The fulfillment center network is expanding at a very rapid pace. You will take on many challenges and complex problems, and work to further expand our services to meet customer demand. Assigned Department OTS Field IT Training will be conducted at the company's designated Fulfillment Center, and you will then be assigned to your respective site. OTS stands for Operation Technology Solution, which is the general term for the department that mainly deals with the IT systems of the fulfillment centers. Field IT refers to the team within OTS that works closely with the frontline of the fulfillment centers. Career Path We actively promote career advancement, and you will have the opportunity to take on various career challenges both within and outside the department. In addition to senior support engineers, there are positions such as engineering leaders and IT managers in the personnel management and management fields. Outside the department, many members have also taken on challenges in remote support, procurement/materials management, and technology development departments. Work Environment Support system after joining the company: There are detailed training and OJT programs for new hires, and a wealth of documents and learning content necessary for the work. At Amazon, the mindset is that everyone, including colleagues and related departments, are customers. There is a culture of supporting each other when someone is struggling or facing a difficult problem. The company has a mentoring system and exchanges between different sites, creating a supportive environment where you can work with peace of mind. Other Work Schedule: Shift work including weekends, 10 days off per month. Examples: 9:00-18:00, 8:00-17:00, 12:00-21:00. The work schedule may vary depending on the assigned site. There may be late-night shifts during busy periods. Short-term and long-term business trips (2 hours or more from the assigned site, may involve overnight stays). Short-term and long-term relocations (within 2 hours from home, may involve moving). DEI (Diversity, Equity, and Inclusion) initiatives: Amazon continuously implements various initiatives to create an inclusive and equitable work environment where everyone can be themselves. To understand and respect diverse values, the company regularly holds content, programs, and study sessions on DEI. Amazon complies with the Equal Employment Opportunity Act. The company provides equal recruitment opportunities regardless of race, nationality, gender, sexual orientation, disability, age, or other attributes, and does not discriminate. Please see the following for information on support for people with disabilities: Key job responsibilities 責任範囲 1. 社内ヘルプデスクサポト 2. Amazon配送センタ内ITインフラ システム クライアント機器のサポト 安全管理 3. 新規ビジネス導入に伴う各種プロジェクトサポト 主な職務内容 社内ヘルプデスクサポト Windows PC及び周辺機器 Office機器(プリンタ 電話等)のサポト トラブルシュ ティング アカウント パミッション管理 トレニング オリエンテションの実施 Amazon配送センタ内ITインフラ システム クライアント機器のサポト 端末(Linux, Windows)及び周辺機器(バコドリダ プリンタ 無線機等)のサポト トラブルシュティング アップグレド ITインフラ ネットワク関連サポト Linux/Windows サバ ソフトウェア ネットワク機器等の運用サポト トラブルシュティング 一次対応窓口及び海外チムへのエスカレション サバルム ラックの運用管理 LANと電源の配線工事手配 管理 サバ室内及び配送センタ内のIT関連設備( ラック A/C UPS等 )の管理 サポト 資産管理 IT機器 サプライ用品の購買 管理 除却 安全管理 配送拠点内のIT設備に関する安全管理全般 各種プロジェクトサポト 配送拠点内の新規ビジネス導入に伴う各種プロジェクトサポト 他チムと連携しての導入サポト含む ITインフラを使用した倉庫内作業の改善 コンサルティング提案 Essential Functions 1: 25% : 社内ヘルプデスクサポト 2: 65% : Amazon配送センタ内ITインフラ システム クライアント機器のサポト 安全管理 改善提案 3: 10% : 新規ビジネス導入に伴う各種プロジェクトサポト Scope of Responsibilities 1. Provide internal help desk support 2. Support and manage the IT infrastructure, systems, and client devices in Amazon fulfillment centers 3. Provide project support for the introduction of new businesses Main Duties Provide internal help desk support Provide support and troubleshooting for Windows PCs and peripherals, office equipment (printers, phones, etc.) Manage accounts and permissions Conduct training and orientation Support IT infrastructure, systems, and client devices in Amazon fulfillment centers Provide support and troubleshooting for terminals (Linux, Windows) and peripherals (barcode readers, printers, wireless devices, etc.), and perform upgrades Provide support for IT infrastructure and network-related issues Provide first-line support for the operation, troubleshooting, and escalation to overseas teams for Linux/Windows servers, software, and network equipment Manage the server room and rack operations Arrange and manage LAN and power wiring Manage and support IT-related equipment (racks, A/C, UPS, etc.) in the server room and fulfillment center Asset management Procurement, management, and disposal of IT equipment and supplies Safety management Manage the overall safety of IT equipment in the fulfillment center Provide project support Provide support for various projects related to the introduction of new businesses in the fulfillment center Including coordination with other teams for implementation support Propose improvements and provide consulting for warehouse operations using IT infrastructure Essential Functions 1: 25% : Provide internal help desk support 2: 65% : Support and manage the IT infrastructure, systems, and client devices in Amazon fulfillment centers, including safety management and improvement proposals 3: 10% : Provide project support for the introduction of new businesses - 求められる能力 経験 - 1. Coreスキル - 顧客志向: 顧客優先で考え 信頼を得る為に可能な限り最高のサビスを提供する努力ができる方 - 対人能力: 周囲の人たちとの良好な職場関係を築き 敬意を持って人に接する事ができる方 - 柔軟性: どのような状況においても冷静に判断し 的確に判断を下しつつ有効に仕事を進められる方 - チムワク: チムの一員として有能かつ効率的にタスクにあたり顧客のニズに対応できる方 - オナシップ: 顧客のビジネスを理解し 定められた期間に最高の品質でタスクを完遂する努力ができる方 . click apply for full job details
Jul 02, 2025
Full time
職務内容 Amazonは 地球上で最もお客様を大切にし 地球上で最も豊富な品揃え というビジョンを目指しています このビジョンを実現するために 素晴らしい仲間を求めています オナシップを持ち変化と革新に情熱を持って取り組む方を求めています 我はカスタマエクスペリエンスを向上させるために進歩し続けています 我の企業DNAとしてイノベションと創造があります 皆さんにその力を発揮して頂き 日発生する問題に工夫を凝らしシンプルな方法で解決し これからのAmazonを一緒に作り上げ Amazonと共に未来を歩みましょう 業務概要 Amazonは配送拠点で働くIT Support Engineerの応募をお待ちしております 日本のFCでは何百万点もの商品を取り揃えており 毎日世界中に配送しています まずはFCの中の"物の流れ" を知って頂きます その後 ITの観点から変更や改善を行って頂くようになります ITインフラを運用し FC内の全てのITインフラが問題なく安定的に稼働している事が求められます Amazonでは一日として同じ日はありません 多くの変化と多様な環境の中で活躍して頂きます またチムワクの向上に必要な要素の一つが多様性です 性別 年齢 国籍 経験などは問いません 様なバックグラウンド 経験を持った仲間と一緒に働ける仲間を求めています どんな体験ができますか 成長の機会 - Amazonの最先端のインフラに携わる重要な運用ポジションです 最新技術から現場の継続的な改善まで 我の業務には運用といえどもイノベションが不可欠です 配送拠点のネットワク網は非常に早いペスで拡大しています 多くの挑戦や複雑な問題に取り組み カスタマの需要を満たすためにサビスをより拡大させていく事になるでしょう 配属先 OTS Field IT トレニングは弊社指定のFulfilment Center で行い その後 所属拠点で勤務となります OTSとは Operation Technology Solutionの略で配送センタのITシステムをメインに活動する部署の総称であり Field ITとはその中でも配送センタの現場に寄り添って活動するチムになります その他 勤務体系 土日含むシフト勤務 休日: 月10日 例 9:00-18:00, 8:00-17:00, 12:00-21:00等 所属先により勤務体系は異なります 繁忙期による夜間勤務あり またその他 障害時 機器の入れ替え 工事等の理由により夜間帯の作業が発生し対応して頂く場合がございます 長期 短期の出張有り (所属拠点から2時間以上 宿泊を伴う場合もあり 長期 短期の転勤有り (自宅から2時間以内 または転居を伴う場合もあり 業務上の理由 またはキャリア形成等の理由による キャリアパスについて キャリアアップも積極的に推進しており 部署内外の多くのキャリアにチャレンジすることが可能です 上位エンジニアであるシニアサポトエンジニアを中心に人材管理 マネジメント分野ではエンジニアリダ IT マネジャなどを様なポジションがあります また部署外でもリモトサポト部門 購買/資材管理部門 技術開発部門など多くのメンバがチャレンジし活躍されています 職場環境について 入社後のサポト体制について : 新入社員向けに細やかなトレニングやOJTの制度があり 業務に必要なドキュメントや学習のためのコンテンツが豊富に準備されています また Amazonでは自分以外は同僚 関連部署を含めて全員がカスタマという考え方があり 周囲が困っていたり 難しい問題で悩んでいる時にはチム皆でフォロしていく文化があります メンタ制度や異なる拠点間の交流などもあり安心して業務に取り組めるサポティブな環境が整っています DEI (Diversity:多様性/Equity:公平性/Inclusion:包括性)の取り組み: Amazonでは 自分らしく働ける包括的で公平性のある 誰もが働きやすい職場環境の実現のためにさまざまな取り組みを継続的に行っています 多様な価値観を理解し 尊重していけるようにDEIを知るためのコンテンツ 実現するためのプログラムコス 勉強会など定期的に開催されています Amazon は男女雇用機会均等法を順守しています 人種 出身国 性別 性的指向 障がい 年齢 その他の属性によって差別することなく 平等に採用選考の機会を提供しています 障がいをお持ちの方は 以下をご覧ください Job Description Amazon is aiming for a "vision of being the Earth's most customer-centric company and having the Earth's biggest selection." To realize this vision, we are seeking wonderful colleagues. We are looking for people who have a sense of ownership, and who are passionate about change and innovation. We continue to progress to improve the customer experience. Innovation and creativity are part of our corporate DNA. We want you to demonstrate this power, come up with ingenious solutions to daily problems in simple ways, and help build the future of Amazon together with us. Job Summary Amazon is now accepting applications for IT Support Engineers to work at our fulfillment centers. Our Japan FCs store millions of products and ship them worldwide every day. First, you will learn about the "flow of goods" within the FC. Afterward, you will be responsible for making changes and improvements from an IT perspective. You will be required to operate the IT infrastructure to ensure that all IT infrastructure within the FC is running stably and without issues. At Amazon, no two days are the same. You will thrive in an environment of constant change and diversity. Diversity is one of the key elements necessary for enhancing teamwork. Gender, age, nationality, and experience do not matter. We are looking for colleagues with diverse backgrounds and experiences to work together. What kind of experience can you gain? Growth opportunities - This is an important operational position involving Amazon's cutting-edge infrastructure. From the latest technologies to ongoing improvements in the field, innovation is essential in our work, even in operations. The fulfillment center network is expanding at a very rapid pace. You will take on many challenges and complex problems, and work to further expand our services to meet customer demand. Assigned Department OTS Field IT Training will be conducted at the company's designated Fulfillment Center, and you will then be assigned to your respective site. OTS stands for Operation Technology Solution, which is the general term for the department that mainly deals with the IT systems of the fulfillment centers. Field IT refers to the team within OTS that works closely with the frontline of the fulfillment centers. Career Path We actively promote career advancement, and you will have the opportunity to take on various career challenges both within and outside the department. In addition to senior support engineers, there are positions such as engineering leaders and IT managers in the personnel management and management fields. Outside the department, many members have also taken on challenges in remote support, procurement/materials management, and technology development departments. Work Environment Support system after joining the company: There are detailed training and OJT programs for new hires, and a wealth of documents and learning content necessary for the work. At Amazon, the mindset is that everyone, including colleagues and related departments, are customers. There is a culture of supporting each other when someone is struggling or facing a difficult problem. The company has a mentoring system and exchanges between different sites, creating a supportive environment where you can work with peace of mind. Other Work Schedule: Shift work including weekends, 10 days off per month. Examples: 9:00-18:00, 8:00-17:00, 12:00-21:00. The work schedule may vary depending on the assigned site. There may be late-night shifts during busy periods. Short-term and long-term business trips (2 hours or more from the assigned site, may involve overnight stays). Short-term and long-term relocations (within 2 hours from home, may involve moving). DEI (Diversity, Equity, and Inclusion) initiatives: Amazon continuously implements various initiatives to create an inclusive and equitable work environment where everyone can be themselves. To understand and respect diverse values, the company regularly holds content, programs, and study sessions on DEI. Amazon complies with the Equal Employment Opportunity Act. The company provides equal recruitment opportunities regardless of race, nationality, gender, sexual orientation, disability, age, or other attributes, and does not discriminate. Please see the following for information on support for people with disabilities: Key job responsibilities 責任範囲 1. 社内ヘルプデスクサポト 2. Amazon配送センタ内ITインフラ システム クライアント機器のサポト 安全管理 3. 新規ビジネス導入に伴う各種プロジェクトサポト 主な職務内容 社内ヘルプデスクサポト Windows PC及び周辺機器 Office機器(プリンタ 電話等)のサポト トラブルシュ ティング アカウント パミッション管理 トレニング オリエンテションの実施 Amazon配送センタ内ITインフラ システム クライアント機器のサポト 端末(Linux, Windows)及び周辺機器(バコドリダ プリンタ 無線機等)のサポト トラブルシュティング アップグレド ITインフラ ネットワク関連サポト Linux/Windows サバ ソフトウェア ネットワク機器等の運用サポト トラブルシュティング 一次対応窓口及び海外チムへのエスカレション サバルム ラックの運用管理 LANと電源の配線工事手配 管理 サバ室内及び配送センタ内のIT関連設備( ラック A/C UPS等 )の管理 サポト 資産管理 IT機器 サプライ用品の購買 管理 除却 安全管理 配送拠点内のIT設備に関する安全管理全般 各種プロジェクトサポト 配送拠点内の新規ビジネス導入に伴う各種プロジェクトサポト 他チムと連携しての導入サポト含む ITインフラを使用した倉庫内作業の改善 コンサルティング提案 Essential Functions 1: 25% : 社内ヘルプデスクサポト 2: 65% : Amazon配送センタ内ITインフラ システム クライアント機器のサポト 安全管理 改善提案 3: 10% : 新規ビジネス導入に伴う各種プロジェクトサポト Scope of Responsibilities 1. Provide internal help desk support 2. Support and manage the IT infrastructure, systems, and client devices in Amazon fulfillment centers 3. Provide project support for the introduction of new businesses Main Duties Provide internal help desk support Provide support and troubleshooting for Windows PCs and peripherals, office equipment (printers, phones, etc.) Manage accounts and permissions Conduct training and orientation Support IT infrastructure, systems, and client devices in Amazon fulfillment centers Provide support and troubleshooting for terminals (Linux, Windows) and peripherals (barcode readers, printers, wireless devices, etc.), and perform upgrades Provide support for IT infrastructure and network-related issues Provide first-line support for the operation, troubleshooting, and escalation to overseas teams for Linux/Windows servers, software, and network equipment Manage the server room and rack operations Arrange and manage LAN and power wiring Manage and support IT-related equipment (racks, A/C, UPS, etc.) in the server room and fulfillment center Asset management Procurement, management, and disposal of IT equipment and supplies Safety management Manage the overall safety of IT equipment in the fulfillment center Provide project support Provide support for various projects related to the introduction of new businesses in the fulfillment center Including coordination with other teams for implementation support Propose improvements and provide consulting for warehouse operations using IT infrastructure Essential Functions 1: 25% : Provide internal help desk support 2: 65% : Support and manage the IT infrastructure, systems, and client devices in Amazon fulfillment centers, including safety management and improvement proposals 3: 10% : Provide project support for the introduction of new businesses - 求められる能力 経験 - 1. Coreスキル - 顧客志向: 顧客優先で考え 信頼を得る為に可能な限り最高のサビスを提供する努力ができる方 - 対人能力: 周囲の人たちとの良好な職場関係を築き 敬意を持って人に接する事ができる方 - 柔軟性: どのような状況においても冷静に判断し 的確に判断を下しつつ有効に仕事を進められる方 - チムワク: チムの一員として有能かつ効率的にタスクにあたり顧客のニズに対応できる方 - オナシップ: 顧客のビジネスを理解し 定められた期間に最高の品質でタスクを完遂する努力ができる方 . click apply for full job details
The Role: IT Support Team Lead Location: Swindon Salary: DOE Do you want to work in a warm and friendly environment where your contribution will be valued? Are you interested in enhancing your technical skills and career? Looking to step up from a 2nd Line role and take on more responsibility? Yes? Great, get in touch ASAP! Dynamic Minds just might have the perfect opportunity for you! Dynamic Minds is incredibly proud to partner exclusively with one of the UK's most iconic and largest privately owned businesses! Renowned for their efficiency, reliability, and innovation, our client is a widely respected industry leader and one of the most trusted brands in their sector. Following a period of rapid growth and continued expansion, they are now looking to strengthen their internal IT Support function by hiring a full time, permanent IT Support Team Leader. Reporting to the IT Service Manager, the successful IT Support Team Lead will serve as a key escalation point for less experienced engineers. We're looking for a hands-on, technically strong engineer who can resolve technical issues, manage internal systems, and maintain system security and integrity. As the IT Team Lead, you will be integral to internal customer satisfaction and business success. Adopting the title of trusted adviser, you will embark on overseeing and leading the service desk team during their shift, ensuring tasks are completed efficiently and effectively. This is a fantastic opportunity for an individual who enjoys being consultative and making a tangible contribution to business operations. The ideal candidate will come from a fast paced, demanding environment such as an MSP, Logistics, Supply chain, etc. On offer is a competitive basic salary and: Benefits: Inclusive and support work environment Ongoing technical training and development Career progression opportunities Flexible working arrangements Employee Health and Wellbeing Programme Employee Discount Company Socials and Events Your Responsibilities: Oversee and lead the Service Desk team during their shift, ensuring tasks are completed efficiently and effectively. Take ownership of complex or contentious support issues escalated to you by the team, coordinating appropriate resources to resolve tickets which require additional expertise. Mentor team members on both technical and procedural topics, promoting a positive and collaborative work environment. Monitor team performance, provide constructive feedback and identify opportunities for improvement. Create and maintain good quality, accurate documentation to aid the team in following all agreed processes and procedures. Troubleshoot within End User Computing, Infrastructure and Applications problems, diagnose and solve hardware/software issues or fulfil related requests in line with the agreed SLAs. Involvement in regular support and maintenance activities for other sites throughout the UK, including regular travel to these locations. Coordinate with external vendors for support when issues cannot be resolved internally, escalating as appropriate. Maintain a high degree of customer service for all requests and adhere to all service management principles. Your Skills & Experience: Previous experience as a 2nd Line/3rd Line Engineer, including responsibility for managing the workload of others. Proven experience mentoring and supporting colleagues Capable of configuring and maintaining Microsoft 365, along with migrations. Knowledgeable on MS Windows Server, MS365 Administration, backup software, firewall configuration, anti-virus, and remote connection software. Knowledge of firewalls, AV, or backup products / technologies Familiarity with Azure hosting and configuration, Entra, Intune device enrolment, and Windows Modern Desktop deployment Microsoft or other practical certifications (MCP, Fundamentals, Technical Associate, Comp TIA, etc.) Proactive motivated approach to customer service Able to develop and maintaining relationships. Full UK driving licence To be considered for this role, please attach a copy of your up-to-date CV.
Jul 02, 2025
Full time
The Role: IT Support Team Lead Location: Swindon Salary: DOE Do you want to work in a warm and friendly environment where your contribution will be valued? Are you interested in enhancing your technical skills and career? Looking to step up from a 2nd Line role and take on more responsibility? Yes? Great, get in touch ASAP! Dynamic Minds just might have the perfect opportunity for you! Dynamic Minds is incredibly proud to partner exclusively with one of the UK's most iconic and largest privately owned businesses! Renowned for their efficiency, reliability, and innovation, our client is a widely respected industry leader and one of the most trusted brands in their sector. Following a period of rapid growth and continued expansion, they are now looking to strengthen their internal IT Support function by hiring a full time, permanent IT Support Team Leader. Reporting to the IT Service Manager, the successful IT Support Team Lead will serve as a key escalation point for less experienced engineers. We're looking for a hands-on, technically strong engineer who can resolve technical issues, manage internal systems, and maintain system security and integrity. As the IT Team Lead, you will be integral to internal customer satisfaction and business success. Adopting the title of trusted adviser, you will embark on overseeing and leading the service desk team during their shift, ensuring tasks are completed efficiently and effectively. This is a fantastic opportunity for an individual who enjoys being consultative and making a tangible contribution to business operations. The ideal candidate will come from a fast paced, demanding environment such as an MSP, Logistics, Supply chain, etc. On offer is a competitive basic salary and: Benefits: Inclusive and support work environment Ongoing technical training and development Career progression opportunities Flexible working arrangements Employee Health and Wellbeing Programme Employee Discount Company Socials and Events Your Responsibilities: Oversee and lead the Service Desk team during their shift, ensuring tasks are completed efficiently and effectively. Take ownership of complex or contentious support issues escalated to you by the team, coordinating appropriate resources to resolve tickets which require additional expertise. Mentor team members on both technical and procedural topics, promoting a positive and collaborative work environment. Monitor team performance, provide constructive feedback and identify opportunities for improvement. Create and maintain good quality, accurate documentation to aid the team in following all agreed processes and procedures. Troubleshoot within End User Computing, Infrastructure and Applications problems, diagnose and solve hardware/software issues or fulfil related requests in line with the agreed SLAs. Involvement in regular support and maintenance activities for other sites throughout the UK, including regular travel to these locations. Coordinate with external vendors for support when issues cannot be resolved internally, escalating as appropriate. Maintain a high degree of customer service for all requests and adhere to all service management principles. Your Skills & Experience: Previous experience as a 2nd Line/3rd Line Engineer, including responsibility for managing the workload of others. Proven experience mentoring and supporting colleagues Capable of configuring and maintaining Microsoft 365, along with migrations. Knowledgeable on MS Windows Server, MS365 Administration, backup software, firewall configuration, anti-virus, and remote connection software. Knowledge of firewalls, AV, or backup products / technologies Familiarity with Azure hosting and configuration, Entra, Intune device enrolment, and Windows Modern Desktop deployment Microsoft or other practical certifications (MCP, Fundamentals, Technical Associate, Comp TIA, etc.) Proactive motivated approach to customer service Able to develop and maintaining relationships. Full UK driving licence To be considered for this role, please attach a copy of your up-to-date CV.
Technical IT Manager Southampton Hybrid - 2 days WFH Must Be Security Cleared Are you an IT Manager looking for a new challenge? Look no further, one of our long-standing clients is looking for a new Technical IT Manager to join their well-established business within the Smart Metering sector. Our client is looking for someone who's experienced at managing a team and not afraid to get their hands dirty. As the Technical IT Manager, you will play a pivotal role in managing and maintaining their IT infrastructure, ensuring the continuous operation of critical systems both on-premises and in their data centres. You will lead a 24/7 NOC team and work closely with our outsourced SOC to guarantee the security and reliability of their services. This role requires a hands-on approach to technical support, process definition, and compliance with industry standards. Benefits: Salary: up to 65,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/7 NOC operation of Networks, IT systems, servers, switches, routers and resolve incidents or issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required and support remote users for hardware and software issues/improvements/changes/problems. Prepare documentation and reports based on business requirements, incidents, and as per customer needs. Closely interact with project managers/technical teams/other stakeholders in the UK and India as per business needs. Support and manage the UK IT Infrastructure upgrade, improvement, maintenance, new site readiness, and IT risk mitigation plan. Support and prepare IT hardware requirements for optimal costs for required performance. Planning and presenting the budget for approval as per work assignment. Be willing to travel to the data centres when called upon to do so. This might occur during out-of-office and unsociable hours, though as a rule, the NOC team reporting to this role will attend sites when required. Manage raising and tracking purchase requisitions and ensure the purchase orders arrive from the supplier. Coordinate & ensure that the goods are deployed as planned. Key job requirements: Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure /support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/ mapping of NOC and SOC processes to support UK service business. Keeping the team motivated. Working as per company behaviors and beliefs. Compliance with standards as mentioned above. To apply for this role please call (phone number removed), send your CV to (url removed) or hit apply Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 02, 2025
Full time
Technical IT Manager Southampton Hybrid - 2 days WFH Must Be Security Cleared Are you an IT Manager looking for a new challenge? Look no further, one of our long-standing clients is looking for a new Technical IT Manager to join their well-established business within the Smart Metering sector. Our client is looking for someone who's experienced at managing a team and not afraid to get their hands dirty. As the Technical IT Manager, you will play a pivotal role in managing and maintaining their IT infrastructure, ensuring the continuous operation of critical systems both on-premises and in their data centres. You will lead a 24/7 NOC team and work closely with our outsourced SOC to guarantee the security and reliability of their services. This role requires a hands-on approach to technical support, process definition, and compliance with industry standards. Benefits: Salary: up to 65,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/7 NOC operation of Networks, IT systems, servers, switches, routers and resolve incidents or issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required and support remote users for hardware and software issues/improvements/changes/problems. Prepare documentation and reports based on business requirements, incidents, and as per customer needs. Closely interact with project managers/technical teams/other stakeholders in the UK and India as per business needs. Support and manage the UK IT Infrastructure upgrade, improvement, maintenance, new site readiness, and IT risk mitigation plan. Support and prepare IT hardware requirements for optimal costs for required performance. Planning and presenting the budget for approval as per work assignment. Be willing to travel to the data centres when called upon to do so. This might occur during out-of-office and unsociable hours, though as a rule, the NOC team reporting to this role will attend sites when required. Manage raising and tracking purchase requisitions and ensure the purchase orders arrive from the supplier. Coordinate & ensure that the goods are deployed as planned. Key job requirements: Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure /support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/ mapping of NOC and SOC processes to support UK service business. Keeping the team motivated. Working as per company behaviors and beliefs. Compliance with standards as mentioned above. To apply for this role please call (phone number removed), send your CV to (url removed) or hit apply Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
2nd Line Support Analyst Poole Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Analyst, you ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Analyst, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you re ready to apply your expertise in a role with impact and responsibility, apply today or contact Josh at Rubicon for more information.
Jul 02, 2025
Full time
2nd Line Support Analyst Poole Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Analyst, you ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Analyst, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you re ready to apply your expertise in a role with impact and responsibility, apply today or contact Josh at Rubicon for more information.
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Salary £30000 - £35000 plus car allowance, monthly, quarterly and annual bonuses. Overview: Are you an IT account manager with experience working for a MSP or have IT experience in a similar role. Do you have strong business operational knowledge, are super organised with excellent personable communication skills. Our client is going through an extended period of growth and are looking for people with your skills to come in and join their Team. The primary focus of this role is to develop and expand both current managed support customers and new clients by collaborating closely with them to understand their business objectives. A close relationship, both in person and virtually, will be required with the wider Sales and Marketing team, Project Team, and the Service Desk to ensure the customers requirements are clearly understood and delivered. The role will require excellent organization, communication, and relationship-building skills. Key Responsibilities: Client Relationship Management: Cultivate and maintain strong relationships with key clients to understand their business objectives and IT requirements through regular strategic review meetings. Serve as the primary point of contact for strategic accounts. Account Growth and Retention: Develop and implement strategic account roadmaps to drive revenue growth and achieve sales targets. Identify opportunities and demonstrate the customer journey using our client s Proven Partnership Process. Identify upsell and cross-sell opportunities within existing accounts to optimise client value. Proactively address client concerns and collaborate with internal teams to ensure customer satisfaction and retention. Strategic Planning: Collaborate with the sales, marketing, and technical teams to align solutions with the client needs and industry trends. Work with the technical consultants to provide insights and recommendations to clients on IT best practices, emerging technologies, and innovative solutions. Contract Management: Oversee the negotiation and renewal of contracts ensuring favourable terms for both the client and our client. Produce and maintain accurate contractual paperwork for both new and existing contracts. Maintain accurate records of contract details, service agreements, and client interactions using our company CRM. Conduct new client onboardings for users, working with the Service Desk and Project Team to clearly set expectations from the start. Collaboration and Communication: Foster collaboration across internal departments to deliver exceptional customer service. Communicate effectively with clients regarding service updates, new offerings, and industry insights. Skills required: Experience in strategic account management preferably within a MSP. Excellent communication and presentation skills. Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Customer Experience remaining the driver at all times. Exceptional teamwork skills. Hours of work: Monday to Friday 9am 5.30pm (occasionally overtime may be required to fulfill client requirements). Bonus: Monthly individual bonuses and quarterly and annual team bonuses are very achievable. Role: Hybrid, Mondays are office days for the team, Tue-Fri optional WFH and/or working from Client Locations. Benefits: Without being that company, our client family really is like a family. The Senior Leadership Team provide all employees with the tools and support they need to accelerate both personal and professional development. As well as delivering Quarterly Company Social Events, targets to implement a 4 Day Working Week (even as a Service Provider), and flexible working. Our culture and values are of utmost importance to every member of our team. From an employee of the quarter and Westfield Health .
Jul 02, 2025
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Salary £30000 - £35000 plus car allowance, monthly, quarterly and annual bonuses. Overview: Are you an IT account manager with experience working for a MSP or have IT experience in a similar role. Do you have strong business operational knowledge, are super organised with excellent personable communication skills. Our client is going through an extended period of growth and are looking for people with your skills to come in and join their Team. The primary focus of this role is to develop and expand both current managed support customers and new clients by collaborating closely with them to understand their business objectives. A close relationship, both in person and virtually, will be required with the wider Sales and Marketing team, Project Team, and the Service Desk to ensure the customers requirements are clearly understood and delivered. The role will require excellent organization, communication, and relationship-building skills. Key Responsibilities: Client Relationship Management: Cultivate and maintain strong relationships with key clients to understand their business objectives and IT requirements through regular strategic review meetings. Serve as the primary point of contact for strategic accounts. Account Growth and Retention: Develop and implement strategic account roadmaps to drive revenue growth and achieve sales targets. Identify opportunities and demonstrate the customer journey using our client s Proven Partnership Process. Identify upsell and cross-sell opportunities within existing accounts to optimise client value. Proactively address client concerns and collaborate with internal teams to ensure customer satisfaction and retention. Strategic Planning: Collaborate with the sales, marketing, and technical teams to align solutions with the client needs and industry trends. Work with the technical consultants to provide insights and recommendations to clients on IT best practices, emerging technologies, and innovative solutions. Contract Management: Oversee the negotiation and renewal of contracts ensuring favourable terms for both the client and our client. Produce and maintain accurate contractual paperwork for both new and existing contracts. Maintain accurate records of contract details, service agreements, and client interactions using our company CRM. Conduct new client onboardings for users, working with the Service Desk and Project Team to clearly set expectations from the start. Collaboration and Communication: Foster collaboration across internal departments to deliver exceptional customer service. Communicate effectively with clients regarding service updates, new offerings, and industry insights. Skills required: Experience in strategic account management preferably within a MSP. Excellent communication and presentation skills. Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Customer Experience remaining the driver at all times. Exceptional teamwork skills. Hours of work: Monday to Friday 9am 5.30pm (occasionally overtime may be required to fulfill client requirements). Bonus: Monthly individual bonuses and quarterly and annual team bonuses are very achievable. Role: Hybrid, Mondays are office days for the team, Tue-Fri optional WFH and/or working from Client Locations. Benefits: Without being that company, our client family really is like a family. The Senior Leadership Team provide all employees with the tools and support they need to accelerate both personal and professional development. As well as delivering Quarterly Company Social Events, targets to implement a 4 Day Working Week (even as a Service Provider), and flexible working. Our culture and values are of utmost importance to every member of our team. From an employee of the quarter and Westfield Health .
