Job Description - Senior Service Analyst (047425) Senior Service Analyst 047425 Organisation Customers, Communication and Technology Job Technology Service Operations Position Type - Full Time Contract Type: FTC (6-12 months) A great opportunity to join the Networks and Hosting team responsible for managing and maintaining TfL's core infrastructure at a virtual and physical layer within Technology Service Operations. The core server infrastructure hosts many of TfL's Mission Critical and Business critical IT systems, which ultimately keep TfL services to our customers running. We are looking for a self-motivated and proactive candidate with excellent written and verbal communication and the willingness to learn new skills. The successful candidate will have good administrative and financial experience and excellent attention to detail. The Team The team is made up of approximately 15 Service Performance Managers (SPMs) and Service Analysts and supports a number of Mission Critical IT systems, which are extremely high profile and/or critical to the safe and efficient running of London Transport Services. Our success is based on building meaningful and trusted relationships with our colleagues, customers, and suppliers. Job Purpose: The successful candidate will bring a positive can-do attitude to the role by identifying opportunities to provide excellent service delivery and financial acumen through collaboration, innovation, and a willingness to challenge the status quo when required. We are looking for a candidate with proven experience in strategic business planning and who possesses financial understanding to support the Networks & Hosting Service Owner and SPMs in business planning and accurate forecasting against budget. In addition, the ability to improve, maintain and constantly review the existing cost modelling function to provide accurate internal proposals/quotations to ensure TfL can accurately forecast project spend in CAPEX and OPEX and for the next 5-10 year forecast/budget. The Senior Service Analyst may be called upon to support the end-to-end infrastructure platform service lifecycle management within N&H ensuring services are delivered to agreed standards, quality, and performance as per the Service Design and approved Service Model. This includes supplier management in line with contractual obligations. Key Accountabilities: Maintain the existing cost modelling function and analyse with a view to constant development and improvement. Manage the Networks and Hosting forecast against budget and maintain periodic reviews to ensure accuracy. Produce the annual business plan and budget in collaboration with the Service Owner and Management Team. Deliver assigned outputs, licence management, service lifecycle management, financial forecasts, supplier management, and manage new or existing contract renewals. Support the successful transition of services including documentation of service requirements, service design and maintain contractual collateral where relevant, including maintenance of knowledge scripts and technical documentation. Analyse relevant reports and data, ensuring adherence to agreed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Knowledge: Extensive finance knowledge Service Management toolsets and processes. Knowledge of ITIL processes desirable. Skills: Excellent interpersonal and organisational skills Strong business administration skills to maintain process documentation and requirements. Strong knowledge of Microsoft Office suite of applications Ability for data analysis, reporting and presenting. Experience: Demonstrable experience of supporting negotiations both internally and with third parties Experience in supporting financial management of supplier spend and financial forecast (OPEX & CAPEX) Proven experience of technology and IT services Reconciling data to assure accuracy against contractual obligations. Proven experience of maintaining Service Management processes in a large organisation would be beneficial. Application Process Please apply using your CV and maximum two-page covering letter. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images. The closing date for applications is Monday 20th :59 Please note we may close the advert early if we receive a high volume of applicants. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. Benefits Include: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 30 days annual leave plus public and bank holidays TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow. Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers
Feb 20, 2025
Full time
Job Description - Senior Service Analyst (047425) Senior Service Analyst 047425 Organisation Customers, Communication and Technology Job Technology Service Operations Position Type - Full Time Contract Type: FTC (6-12 months) A great opportunity to join the Networks and Hosting team responsible for managing and maintaining TfL's core infrastructure at a virtual and physical layer within Technology Service Operations. The core server infrastructure hosts many of TfL's Mission Critical and Business critical IT systems, which ultimately keep TfL services to our customers running. We are looking for a self-motivated and proactive candidate with excellent written and verbal communication and the willingness to learn new skills. The successful candidate will have good administrative and financial experience and excellent attention to detail. The Team The team is made up of approximately 15 Service Performance Managers (SPMs) and Service Analysts and supports a number of Mission Critical IT systems, which are extremely high profile and/or critical to the safe and efficient running of London Transport Services. Our success is based on building meaningful and trusted relationships with our colleagues, customers, and suppliers. Job Purpose: The successful candidate will bring a positive can-do attitude to the role by identifying opportunities to provide excellent service delivery and financial acumen through collaboration, innovation, and a willingness to challenge the status quo when required. We are looking for a candidate with proven experience in strategic business planning and who possesses financial understanding to support the Networks & Hosting Service Owner and SPMs in business planning and accurate forecasting against budget. In addition, the ability to improve, maintain and constantly review the existing cost modelling function to provide accurate internal proposals/quotations to ensure TfL can accurately forecast project spend in CAPEX and OPEX and for the next 5-10 year forecast/budget. The Senior Service Analyst may be called upon to support the end-to-end infrastructure platform service lifecycle management within N&H ensuring services are delivered to agreed standards, quality, and performance as per the Service Design and approved Service Model. This includes supplier management in line with contractual obligations. Key Accountabilities: Maintain the existing cost modelling function and analyse with a view to constant development and improvement. Manage the Networks and Hosting forecast against budget and maintain periodic reviews to ensure accuracy. Produce the annual business plan and budget in collaboration with the Service Owner and Management Team. Deliver assigned outputs, licence management, service lifecycle management, financial forecasts, supplier management, and manage new or existing contract renewals. Support the successful transition of services including documentation of service requirements, service design and maintain contractual collateral where relevant, including maintenance of knowledge scripts and technical documentation. Analyse relevant reports and data, ensuring adherence to agreed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Knowledge: Extensive finance knowledge Service Management toolsets and processes. Knowledge of ITIL processes desirable. Skills: Excellent interpersonal and organisational skills Strong business administration skills to maintain process documentation and requirements. Strong knowledge of Microsoft Office suite of applications Ability for data analysis, reporting and presenting. Experience: Demonstrable experience of supporting negotiations both internally and with third parties Experience in supporting financial management of supplier spend and financial forecast (OPEX & CAPEX) Proven experience of technology and IT services Reconciling data to assure accuracy against contractual obligations. Proven experience of maintaining Service Management processes in a large organisation would be beneficial. Application Process Please apply using your CV and maximum two-page covering letter. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images. The closing date for applications is Monday 20th :59 Please note we may close the advert early if we receive a high volume of applicants. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. Benefits Include: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 30 days annual leave plus public and bank holidays TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow. Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers
Department: GRS Technology - Liberty Insurance International (LII) Location: London Type: FTC - 12 months About the Department & Team Liberty Insurance International (LII) and LM Re COO and CIO functions are co accountable to deliver and run Digital and Technology Capability and services across LI and LMRe brands and regions. LII works closely with Global Risk Solutions (GRS) technology teams to deliver innovative solutions and capabilities that leverage our technical expertise, business understanding and partnerships to enable market-leading performance world-wide. The LII Technology Service Management (TSM) team report into both LII and LM Re CIO as well as GRS Technology Resiliency & Engineering Excellence (REE) and are accountable for Service and Engineering Excellence as well as delivering a range of services such as Digital Workplace and Cloud & Engineering for bespoke LSM and LM Re Applications and Services. About the Role The ITSM Analyst is part of the TSM function and helps lead and enable the definition and improvement of ITSM capability. This role enables our Technology Change Delivery Portfolios as well as BAU service delivery teams by maintaining appropriate ITSM Controls and Governance to assure secure, stable and performing technology services. The role is co accountable to the GRS Tech REE Service Management Office and leverages existing Liberty Mutual enterprise service management process and controls capability, owning their localized implementation to support LSM, LM RE and LII Tech's strategy. As well, the role leads on the necessary improvements to address gaps and recommendations across the wider Audit, Cyber and IT controls frameworks. Key Responsibilities Work with ITSM control owners and LII Tech Risk Governance ensuring ITSM controls are designed and operating effectively, and areas for improvements are escalated and remediated timely. Provide appropriate service and ITSM process reporting on a regular basis to achieve targets, continuously improve and deliver excellent customer service. Share best practice and coach on ITSM, increasing the internal body of knowledge. Develop quality, exec-ready management information, presentations, proposals, and reports. Working as One-GRS, drive the necessary improvements to address gaps and recommendations relating to ITSM processes and controls. Build and maintain relationships with colleagues across LII and LM Re COO and CIO functions and run education sessions ('Lunch & Learns') to champion service excellence and our ITSM strategy and governance. Oversee and evolve Change Management Practices as well as Chairing the Local LII CAB meetings. Support Service Delivery Team leads and Managers with robust ITSM practices and process support. Oversee and evolve Major and High Priority Incident Management. Drive adoption of Problem Management and Continual Improvement. Manage the lifecycle of Problems, coordinating timely identification of root cause and all related tasks across technology stakeholders. Oversee and evolve the LII LM Re Change Management and CAB. Act as an escalation point for major incident and problem management; take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. Ensure appropriate risk and impact assessments are embedded and performed in Change Management and CAB processes. Oversee and evolve the service introduction and transition practices. Contribute to ITSM capability and service improvement roadmaps, enhancing service management processes, governance, tools, reporting and compliance. Perform Product Owner responsibilities for ITSM Processes and Tooling for LII maintaining a backlog of all 'Change' related initiatives and improvements aligned to LII Agile framework and standards. Analyse IT performance data, providing insights and service improvement opportunities. Support IT audit requirements, as well as Risk Governance reporting via KRIs. Actively manage risks and issues in the ITSM area, developing mitigation plans/actions and remediation planning sessions, logging and escalating where appropriate. Review practices to ensure consistency with policies, compliance regulations and control requirements, providing recommendations as needed and ensuring alignment with IT controls and strategy. Develop and maintain Service management operational policies, standards, procedures, and guidelines where applicable. Skills and Experience Experienced Service Management professional with at least 10 years of relevant experience, ideally in a dynamic, demanding and highly regulated financial services environment. ITIL (Information Technology Infrastructure Library) qualifications - preferably ITIL intermediate. Excellent interpersonal and customer service skills with a passion for service excellence and a track record of continuous service improvement. Excellent written and verbal communication and presentation skills, including the production of quality, visually appealing, exec-ready PowerPoint slides and reports as required. Strong organisational skills with an ability to balance and prioritise multiple initiatives at once, and to work under pressure when necessary. Practical experience of working in an Agile team and culture. About Liberty International Insurance (LII) & Liberty Mutual Reinsurance (LM Re) LII and LM Re are part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and customers in all major markets across the globe. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
Feb 11, 2025
Full time
Department: GRS Technology - Liberty Insurance International (LII) Location: London Type: FTC - 12 months About the Department & Team Liberty Insurance International (LII) and LM Re COO and CIO functions are co accountable to deliver and run Digital and Technology Capability and services across LI and LMRe brands and regions. LII works closely with Global Risk Solutions (GRS) technology teams to deliver innovative solutions and capabilities that leverage our technical expertise, business understanding and partnerships to enable market-leading performance world-wide. The LII Technology Service Management (TSM) team report into both LII and LM Re CIO as well as GRS Technology Resiliency & Engineering Excellence (REE) and are accountable for Service and Engineering Excellence as well as delivering a range of services such as Digital Workplace and Cloud & Engineering for bespoke LSM and LM Re Applications and Services. About the Role The ITSM Analyst is part of the TSM function and helps lead and enable the definition and improvement of ITSM capability. This role enables our Technology Change Delivery Portfolios as well as BAU service delivery teams by maintaining appropriate ITSM Controls and Governance to assure secure, stable and performing technology services. The role is co accountable to the GRS Tech REE Service Management Office and leverages existing Liberty Mutual enterprise service management process and controls capability, owning their localized implementation to support LSM, LM RE and LII Tech's strategy. As well, the role leads on the necessary improvements to address gaps and recommendations across the wider Audit, Cyber and IT controls frameworks. Key Responsibilities Work with ITSM control owners and LII Tech Risk Governance ensuring ITSM controls are designed and operating effectively, and areas for improvements are escalated and remediated timely. Provide appropriate service and ITSM process reporting on a regular basis to achieve targets, continuously improve and deliver excellent customer service. Share best practice and coach on ITSM, increasing the internal body of knowledge. Develop quality, exec-ready management information, presentations, proposals, and reports. Working as One-GRS, drive the necessary improvements to address gaps and recommendations relating to ITSM processes and controls. Build and maintain relationships with colleagues across LII and LM Re COO and CIO functions and run education sessions ('Lunch & Learns') to champion service excellence and our ITSM strategy and governance. Oversee and evolve Change Management Practices as well as Chairing the Local LII CAB meetings. Support Service Delivery Team leads and Managers with robust ITSM practices and process support. Oversee and evolve Major and High Priority Incident Management. Drive adoption of Problem Management and Continual Improvement. Manage the lifecycle of Problems, coordinating timely identification of root cause and all related tasks across technology stakeholders. Oversee and evolve the LII LM Re Change Management and CAB. Act as an escalation point for major incident and problem management; take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. Ensure appropriate risk and impact assessments are embedded and performed in Change Management and CAB processes. Oversee and evolve the service introduction and transition practices. Contribute to ITSM capability and service improvement roadmaps, enhancing service management processes, governance, tools, reporting and compliance. Perform Product Owner responsibilities for ITSM Processes and Tooling for LII maintaining a backlog of all 'Change' related initiatives and improvements aligned to LII Agile framework and standards. Analyse IT performance data, providing insights and service improvement opportunities. Support IT audit requirements, as well as Risk Governance reporting via KRIs. Actively manage risks and issues in the ITSM area, developing mitigation plans/actions and remediation planning sessions, logging and escalating where appropriate. Review practices to ensure consistency with policies, compliance regulations and control requirements, providing recommendations as needed and ensuring alignment with IT controls and strategy. Develop and maintain Service management operational policies, standards, procedures, and guidelines where applicable. Skills and Experience Experienced Service Management professional with at least 10 years of relevant experience, ideally in a dynamic, demanding and highly regulated financial services environment. ITIL (Information Technology Infrastructure Library) qualifications - preferably ITIL intermediate. Excellent interpersonal and customer service skills with a passion for service excellence and a track record of continuous service improvement. Excellent written and verbal communication and presentation skills, including the production of quality, visually appealing, exec-ready PowerPoint slides and reports as required. Strong organisational skills with an ability to balance and prioritise multiple initiatives at once, and to work under pressure when necessary. Practical experience of working in an Agile team and culture. About Liberty International Insurance (LII) & Liberty Mutual Reinsurance (LM Re) LII and LM Re are part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and customers in all major markets across the globe. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
Package Description Band: E Contract type: Fixed Term Contract, 12 months Location: London (Hybrid) An employer pension contribution of up to 10%. Annual leave 26 days, (based on your working pattern 1 of which is a corporation day) + bank holidays of course with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours. Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring. An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their BBC office and part of the week from home. About the Role The BBC is exploring how working more closely with the entrepreneurial and venture communities, in areas of strategic importance, can increase innovation and bring new value and income to the BBC. The Venture Analysist role is a key role within the team who will be evaluating entrepreneurial collaboration/deals and making the case for these. The role will assist across all stages of execution from sourcing of new collaboration/deals, preparation of collaboration and investment papers, portfolio advisory, as well as other due diligence including financial modelling and business development. The role works to the Head of Ventures (Head of Product) and will be part of a Venture Studio Key Responsibilities and Accountabilities This is a 12-month contract. The Venture Analyst will be accountable for assisting across all stages of collaboration/deal execution. Primary responsibilities will include: Conducting financial analysis and technical research at all stages of the deal flow incl. financial models, metrics analysis, and impact, market & competitive analysis. Identifying and evaluating potential entrepreneurial companies and new technologies that align with BBC strategic opportunities. Building business & financial models to: o build a view of the viability and growth opportunities of the collaborations we are looking at; o assess the viability, growth and value of potential companies we could collaborate with; o support structuring the collaboration/deals; and o validate and track key metrics during the collaboration. Preparing market analyses and presentations to help drive collaboration / investment decisions and for engagement with key internal stakeholder. Attend relevant events for our team, develop and present thought leadership around in Are you the right candidate? Essential: 2+ years' experience in a similar role, ideally in corporate venturing or at a venture capital firm, investment banking, private equity, or a startup / entrepreneurial business. Strong financial analysis and business modeling skills. Understanding of and passion for emergent technology trends. An appreciation of the unique role that the BBC plays in the media technology landscape. Preferred: Experience of using technology to transform markets. Any work experience that demonstrates the drive, skills and character required to be successful in a demanding, entrepreneurial, and dynamic work environment. Comprehensive knowledge of the media industry landscape. Personal qualities: Proactive - a self-directing, self-starter with a can-do attitude. Analytical - can build out an approach with in-depth research and empirical evidence. Delivery focused - delivers exceptional work in tight timeframes. Commercially minded - understands commercial decision making. Comfortable with ambiguity - can operate in an environment looking at early stage entrepreneurial. Intellectually curious - seeks out new ideas and opportunities for learning new concepts. Excellent interpersonal and networking skills - can develop and maintain effective business relationships. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Feb 01, 2024
Contractor
Package Description Band: E Contract type: Fixed Term Contract, 12 months Location: London (Hybrid) An employer pension contribution of up to 10%. Annual leave 26 days, (based on your working pattern 1 of which is a corporation day) + bank holidays of course with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours. Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring. An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their BBC office and part of the week from home. About the Role The BBC is exploring how working more closely with the entrepreneurial and venture communities, in areas of strategic importance, can increase innovation and bring new value and income to the BBC. The Venture Analysist role is a key role within the team who will be evaluating entrepreneurial collaboration/deals and making the case for these. The role will assist across all stages of execution from sourcing of new collaboration/deals, preparation of collaboration and investment papers, portfolio advisory, as well as other due diligence including financial modelling and business development. The role works to the Head of Ventures (Head of Product) and will be part of a Venture Studio Key Responsibilities and Accountabilities This is a 12-month contract. The Venture Analyst will be accountable for assisting across all stages of collaboration/deal execution. Primary responsibilities will include: Conducting financial analysis and technical research at all stages of the deal flow incl. financial models, metrics analysis, and impact, market & competitive analysis. Identifying and evaluating potential entrepreneurial companies and new technologies that align with BBC strategic opportunities. Building business & financial models to: o build a view of the viability and growth opportunities of the collaborations we are looking at; o assess the viability, growth and value of potential companies we could collaborate with; o support structuring the collaboration/deals; and o validate and track key metrics during the collaboration. Preparing market analyses and presentations to help drive collaboration / investment decisions and for engagement with key internal stakeholder. Attend relevant events for our team, develop and present thought leadership around in Are you the right candidate? Essential: 2+ years' experience in a similar role, ideally in corporate venturing or at a venture capital firm, investment banking, private equity, or a startup / entrepreneurial business. Strong financial analysis and business modeling skills. Understanding of and passion for emergent technology trends. An appreciation of the unique role that the BBC plays in the media technology landscape. Preferred: Experience of using technology to transform markets. Any work experience that demonstrates the drive, skills and character required to be successful in a demanding, entrepreneurial, and dynamic work environment. Comprehensive knowledge of the media industry landscape. Personal qualities: Proactive - a self-directing, self-starter with a can-do attitude. Analytical - can build out an approach with in-depth research and empirical evidence. Delivery focused - delivers exceptional work in tight timeframes. Commercially minded - understands commercial decision making. Comfortable with ambiguity - can operate in an environment looking at early stage entrepreneurial. Intellectually curious - seeks out new ideas and opportunities for learning new concepts. Excellent interpersonal and networking skills - can develop and maintain effective business relationships. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Senior Policy & Engagement Advisor (12 Month FTC) Bristol About Us Development Initiatives applies the power of data and evidence to build sustainable solutions. Our mission is to work closely with partners to ensure data-driven evidence and analysis are used effectively in policy and practice to end poverty, reduce inequality and increase resilience. While data alone cannot bring about a better world, it is vital to achieving it. Data has the power to unlock insight, shine a light on progress and empower people to increase accountability. We are now looking to recruit a Senior Policy & Engagement Advisor on a 12 month, fixed-term contract to promote our organisation and help us affect change. We are experimenting with a blended approach to home and office working and so are flexible on your location, provided that you are based within the UK and can visit our offices in Bristol on a regular basis. The Benefits - Competitive salary - 25 days' holiday pro rata, plus all Bank/public holidays - Pension scheme with 5% employer contribution - Flexible working arrangements (e.g. homeworking, flexitime) - Healthcare scheme with an employee assistance programme - Paid study leave and financial support - Paid professional membership fees - Buy and sell holiday scheme - Cycle to work scheme - Informal work environment (e.g. casual dress) - Free access to the onsite gym in the Bristol office - Up to five days' paid leave to volunteer for causes that address poverty and help vulnerable people If you're a policy development professional from a development, humanitarian or international relations background, this is the perfect opportunity to advance your expertise with our ground-breaking organisation. Upon joining our welcoming team, you will discover a supportive and encouraging work environment in which we will enable you to find your feet and flourish in your role. You will play a crucial role in helping to end poverty, reduce inequality and increase resilience. You will work safe in the knowledge that every workday will bring us closer to achieving a goal that so many have had before. What's more, we go the extra mile for staff wellbeing because we recognise that a happy workforce is a thriving workforce. Offering flexible working, paid leave for volunteering or studies and more, we prioritise your passions and interests and facilitate both your professional and personal growth. The Role As a Senior Policy & Engagement Advisor, you will play a pivotal role in producing and promoting our poverty-ending policy work. Collaborating with the Crisis and Humanitarian Lead, you will manage, develop and propel forward our humanitarian engagement strategy and policy research. Building and managing relationships with key crisis-related stakeholders, you will identify opportunities to influence change in policy and behaviour. Additionally, you will: - Lead the development of policy-relevant research, analysis and outreach on emerging crisis financing issues - Conceptualise projects - Produce and then deliver presentations to a senior audience - Represent our organisation at high-level forums About You To be considered as a Senior Policy & Engagement Advisor, you will need: - At least five years' experience in development, humanitarian or international relations policy development, engagement and research/analysis - Strong engagement and networking experience and a wide range of contacts - Demonstrable experience influencing, and/or managing relations with, a range of stakeholder groups - Excellent analytical and research skills - The ability to work with data to develop clear and accessible written products and presentations - A degree, and preferably a postgraduate degree (or equivalent academic qualification) Early applications are highly encouraged; we will be reviewing submissions as they arrive, and interviews will be held periodically. As we are recruiting on a rolling basis, we reserve the right to end recruitment without notice. Other organisations may call this role Senior Policy Advisor, Humanitarian Advisor, Humanitarian Policy Advisor, Policy Engagement Advisor, Policy Researcher, or Policy Analyst. Webrecruit and Development Initiatives are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. So, if you want to join us on our vital humanitarian mission as a Senior Policy & Engagement Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Dec 07, 2021
Full time
Senior Policy & Engagement Advisor (12 Month FTC) Bristol About Us Development Initiatives applies the power of data and evidence to build sustainable solutions. Our mission is to work closely with partners to ensure data-driven evidence and analysis are used effectively in policy and practice to end poverty, reduce inequality and increase resilience. While data alone cannot bring about a better world, it is vital to achieving it. Data has the power to unlock insight, shine a light on progress and empower people to increase accountability. We are now looking to recruit a Senior Policy & Engagement Advisor on a 12 month, fixed-term contract to promote our organisation and help us affect change. We are experimenting with a blended approach to home and office working and so are flexible on your location, provided that you are based within the UK and can visit our offices in Bristol on a regular basis. The Benefits - Competitive salary - 25 days' holiday pro rata, plus all Bank/public holidays - Pension scheme with 5% employer contribution - Flexible working arrangements (e.g. homeworking, flexitime) - Healthcare scheme with an employee assistance programme - Paid study leave and financial support - Paid professional membership fees - Buy and sell holiday scheme - Cycle to work scheme - Informal work environment (e.g. casual dress) - Free access to the onsite gym in the Bristol office - Up to five days' paid leave to volunteer for causes that address poverty and help vulnerable people If you're a policy development professional from a development, humanitarian or international relations background, this is the perfect opportunity to advance your expertise with our ground-breaking organisation. Upon joining our welcoming team, you will discover a supportive and encouraging work environment in which we will enable you to find your feet and flourish in your role. You will play a crucial role in helping to end poverty, reduce inequality and increase resilience. You will work safe in the knowledge that every workday will bring us closer to achieving a goal that so many have had before. What's more, we go the extra mile for staff wellbeing because we recognise that a happy workforce is a thriving workforce. Offering flexible working, paid leave for volunteering or studies and more, we prioritise your passions and interests and facilitate both your professional and personal growth. The Role As a Senior Policy & Engagement Advisor, you will play a pivotal role in producing and promoting our poverty-ending policy work. Collaborating with the Crisis and Humanitarian Lead, you will manage, develop and propel forward our humanitarian engagement strategy and policy research. Building and managing relationships with key crisis-related stakeholders, you will identify opportunities to influence change in policy and behaviour. Additionally, you will: - Lead the development of policy-relevant research, analysis and outreach on emerging crisis financing issues - Conceptualise projects - Produce and then deliver presentations to a senior audience - Represent our organisation at high-level forums About You To be considered as a Senior Policy & Engagement Advisor, you will need: - At least five years' experience in development, humanitarian or international relations policy development, engagement and research/analysis - Strong engagement and networking experience and a wide range of contacts - Demonstrable experience influencing, and/or managing relations with, a range of stakeholder groups - Excellent analytical and research skills - The ability to work with data to develop clear and accessible written products and presentations - A degree, and preferably a postgraduate degree (or equivalent academic qualification) Early applications are highly encouraged; we will be reviewing submissions as they arrive, and interviews will be held periodically. As we are recruiting on a rolling basis, we reserve the right to end recruitment without notice. Other organisations may call this role Senior Policy Advisor, Humanitarian Advisor, Humanitarian Policy Advisor, Policy Engagement Advisor, Policy Researcher, or Policy Analyst. Webrecruit and Development Initiatives are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. So, if you want to join us on our vital humanitarian mission as a Senior Policy & Engagement Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Company Description Do you want to be part of a Global Private Equity Administrator who provides outsourced Administration services for PE, Real Estate, Depository and Compliance with Assets under Administration in the excess of $650Billion? If so, please read on! With offices across 23 jurisdictions including New York, London, Paris, Amsterdam, Cayman, BVI, Belfast, Dublin, Guernsey, Jersey, Luxembourg, Netherlands, Cyprus, Mauritius, Singapore, Hong Kong and Manila our growth journey has only just begun. Job Description N.B. This is a 12 month FTC opportunity Our business is changing, we aren't the same business we were yesterday, we are on a journey of growth and excited to say this is where you come in! We have successfully secured large client wins and to support this success we are currently seeking talented Business Analysts to join the IQ-EQ family. This exciting role will be focused on projects such as Fund Data Migration, high-level System Implementations as well as key client onboarding projects to name but a few. Due to multiple company acquisitions over the last 12-18 months, we are focusing on key transformation projects specifically within the Change, Data Analytics, Risk, Compliance and Governance space. This is an opportunity in which you can truly make your mark and play a fundamental role in realising our vision. If you are seasoned Business Analyst with experience of CRM, digital/portal projects, and ideally have worked within the Change Delivery Department we would love to hear from you! This role will see you working with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems. Day to Day: Support Change Delivery Department in the end to end delivery of Programmes and Projects by working with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures; Investigating operational issues, problems and new opportunities; seeking effective business solutions through improvements in aspects of business areas or systems of interest. Assisting in the analysis of underlying issues and their root causes, and identifying available options; Specifying data, data objects and information flows that align with the needs of the business; Producing business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tools. Assisting in defining user acceptance tests for new or improved business processes and IT systems; Assisting in defining holistic solutions that address organisational, people, processes, information and technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative. Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation. Qualifications Proven Business Analysis experience within the Regulated Financial Services Industry IT systems, and/or digital/portal project experience Fund services/Investor services experience/exposure, desirable Excellent written communication skills Ability to take initiative and self-manage Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Interested? Please apply today for immediate consideration.
Nov 30, 2021
Contractor
Company Description Do you want to be part of a Global Private Equity Administrator who provides outsourced Administration services for PE, Real Estate, Depository and Compliance with Assets under Administration in the excess of $650Billion? If so, please read on! With offices across 23 jurisdictions including New York, London, Paris, Amsterdam, Cayman, BVI, Belfast, Dublin, Guernsey, Jersey, Luxembourg, Netherlands, Cyprus, Mauritius, Singapore, Hong Kong and Manila our growth journey has only just begun. Job Description N.B. This is a 12 month FTC opportunity Our business is changing, we aren't the same business we were yesterday, we are on a journey of growth and excited to say this is where you come in! We have successfully secured large client wins and to support this success we are currently seeking talented Business Analysts to join the IQ-EQ family. This exciting role will be focused on projects such as Fund Data Migration, high-level System Implementations as well as key client onboarding projects to name but a few. Due to multiple company acquisitions over the last 12-18 months, we are focusing on key transformation projects specifically within the Change, Data Analytics, Risk, Compliance and Governance space. This is an opportunity in which you can truly make your mark and play a fundamental role in realising our vision. If you are seasoned Business Analyst with experience of CRM, digital/portal projects, and ideally have worked within the Change Delivery Department we would love to hear from you! This role will see you working with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems. Day to Day: Support Change Delivery Department in the end to end delivery of Programmes and Projects by working with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures; Investigating operational issues, problems and new opportunities; seeking effective business solutions through improvements in aspects of business areas or systems of interest. Assisting in the analysis of underlying issues and their root causes, and identifying available options; Specifying data, data objects and information flows that align with the needs of the business; Producing business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tools. Assisting in defining user acceptance tests for new or improved business processes and IT systems; Assisting in defining holistic solutions that address organisational, people, processes, information and technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative. Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation. Qualifications Proven Business Analysis experience within the Regulated Financial Services Industry IT systems, and/or digital/portal project experience Fund services/Investor services experience/exposure, desirable Excellent written communication skills Ability to take initiative and self-manage Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Interested? Please apply today for immediate consideration.
