Social Worker / Safeguarding and Child Protection Officer An exciting opportunity for a qualified Social Worker to support safeguarding, child protection and complex investigations, working with vulnerable children and families in a multi-agency environment. If you've also worked in the following roles, we'd also like to hear from you: Child Protection Social Worker, Safeguarding Practitioner, Family Support Social Worker, Children's Services Social Worker 3 Jobs Available SALARY: £36,057 - £46,507 per annum + £3,000 per annum RRA (Recruitment and Retention Allowance) + Benefits LOCATION: Warrington, Cheshire, North West England WORKING PATTERN: Flexible Working / Compressed Hours Available JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Social Worker / Safeguarding & Child Protection Officer who has the skills to response to complex safeguarding and child protection concerns. This is a unique opportunity to develop skills in safeguarding children and vulnerable adults within a law enforcement agency focusing on serious and organised crime. The Safeguarding & Child Protection Team require a Social Worker / Safeguarding & Child Protection Officer who has a social work degree or accreditation, registration with Social Work England, significant post- qualifying experience, and necessary skills to respond to complex safeguarding and child protection concerns. Working as the Social Worker / Safeguarding & Child Protection Officer you will utilise your specialist skills and experience to provide advice and support investigations across different threat areas to ensure the organisation fulfils its safeguarding duties and obligations effectively and to this highest possible standard. The role will support the triage and response to the reports received daily from vulnerable children and young people, their parents and their carers through the CEOP (Child Exploitation and Online Protection) Safety Centre reporting service. The team also provides specialist safeguarding support and advice to officers across the agency which is essential to ensure high standards of safeguarding during investigations. The successful candidate will be required to support this function including providing specialist tactical advice, developing safeguarding strategies, engaging with multi-agency partners and deploying alongside investigators in instances where safeguarding risks have been identified. PLEASE NOTE: Due to the nature of the role social workers will be exposed to indecent imagery of children, relevant well-being training and regular psychological reviews will be provided DUTIES Your duties as the Social Worker / Safeguarding & Child Protection Officer include: Develop child protection strategies to be used by investigation teams to support the safeguarding and welfare of children and vulnerable adults Work as part of law enforcement led investigation teams to give specialist advice on potential risks to children and vulnerable adults at any stage of investigative activity and to support the Senior Investigating Officer in the risk management of operational tactics Provide hands on assistance in operational deployments nationally, supporting, assessing or interviewing children and vulnerable adults Help identify and safeguard children who are at risk of harm or are experiencing abuse online Participate in the triage and management of referrals from the public by undertaking risk assessments and communicating directly with vulnerable children, their parents, carers, and local safeguarding professionals Provide advice directly to children, parents, carers, and professionals who report child sexual abuse and exploitation through the CEOP (Child Exploitation and Online Protection) Safety Centre CANDIDATE REQUIREMENTS Knowledge of child development Understand theoretical concepts, legal frameworks and to able work within policy and procedures relating to safeguarding and child protection Ability to value diversity by treating people as individuals, valuing their input and contribution and work across cultures Computer literate Experience of working with complex child protection cases in a statutory social work setting Skills in working effectively with children and families in varied and complex circumstances Ability to manage time and competing demands effectively Able to use supervision positively to reflect and continue to professionally develop Ability to work effectively as part of a team and with professionals from other safeguarding / child protection agencies Strong knowledge of child protection legislation and national guidance Able to demonstrate conflict resolution skills Able to take personal responsibility for seeking out training and development opportunities to enhance skills and knowledge Candidates will need to successfully complete SC Enhanced clearance before commencing the role APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14548 Full-Time Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Warrington, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Apr 01, 2026
Full time
Social Worker / Safeguarding and Child Protection Officer An exciting opportunity for a qualified Social Worker to support safeguarding, child protection and complex investigations, working with vulnerable children and families in a multi-agency environment. If you've also worked in the following roles, we'd also like to hear from you: Child Protection Social Worker, Safeguarding Practitioner, Family Support Social Worker, Children's Services Social Worker 3 Jobs Available SALARY: £36,057 - £46,507 per annum + £3,000 per annum RRA (Recruitment and Retention Allowance) + Benefits LOCATION: Warrington, Cheshire, North West England WORKING PATTERN: Flexible Working / Compressed Hours Available JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Social Worker / Safeguarding & Child Protection Officer who has the skills to response to complex safeguarding and child protection concerns. This is a unique opportunity to develop skills in safeguarding children and vulnerable adults within a law enforcement agency focusing on serious and organised crime. The Safeguarding & Child Protection Team require a Social Worker / Safeguarding & Child Protection Officer who has a social work degree or accreditation, registration with Social Work England, significant post- qualifying experience, and necessary skills to respond to complex safeguarding and child protection concerns. Working as the Social Worker / Safeguarding & Child Protection Officer you will utilise your specialist skills and experience to provide advice and support investigations across different threat areas to ensure the organisation fulfils its safeguarding duties and obligations effectively and to this highest possible standard. The role will support the triage and response to the reports received daily from vulnerable children and young people, their parents and their carers through the CEOP (Child Exploitation and Online Protection) Safety Centre reporting service. The team also provides specialist safeguarding support and advice to officers across the agency which is essential to ensure high standards of safeguarding during investigations. The successful candidate will be required to support this function including providing specialist tactical advice, developing safeguarding strategies, engaging with multi-agency partners and deploying alongside investigators in instances where safeguarding risks have been identified. PLEASE NOTE: Due to the nature of the role social workers will be exposed to indecent imagery of children, relevant well-being training and regular psychological reviews will be provided DUTIES Your duties as the Social Worker / Safeguarding & Child Protection Officer include: Develop child protection strategies to be used by investigation teams to support the safeguarding and welfare of children and vulnerable adults Work as part of law enforcement led investigation teams to give specialist advice on potential risks to children and vulnerable adults at any stage of investigative activity and to support the Senior Investigating Officer in the risk management of operational tactics Provide hands on assistance in operational deployments nationally, supporting, assessing or interviewing children and vulnerable adults Help identify and safeguard children who are at risk of harm or are experiencing abuse online Participate in the triage and management of referrals from the public by undertaking risk assessments and communicating directly with vulnerable children, their parents, carers, and local safeguarding professionals Provide advice directly to children, parents, carers, and professionals who report child sexual abuse and exploitation through the CEOP (Child Exploitation and Online Protection) Safety Centre CANDIDATE REQUIREMENTS Knowledge of child development Understand theoretical concepts, legal frameworks and to able work within policy and procedures relating to safeguarding and child protection Ability to value diversity by treating people as individuals, valuing their input and contribution and work across cultures Computer literate Experience of working with complex child protection cases in a statutory social work setting Skills in working effectively with children and families in varied and complex circumstances Ability to manage time and competing demands effectively Able to use supervision positively to reflect and continue to professionally develop Ability to work effectively as part of a team and with professionals from other safeguarding / child protection agencies Strong knowledge of child protection legislation and national guidance Able to demonstrate conflict resolution skills Able to take personal responsibility for seeking out training and development opportunities to enhance skills and knowledge Candidates will need to successfully complete SC Enhanced clearance before commencing the role APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14548 Full-Time Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Warrington, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
An exciting opportunity has arisen for a Research Finance Officer to join a leading London based Research & Innovation division within a major healthcare and academic partnership. This pivotal role supports the financial management of externally funded research awards, ensuring compliance, accurate reporting, and high-quality financial stewardship across a diverse research portfolio. Role information: - Salary: £230 per day (Umbrella rate) - Contract type: Full time, 6-month contract - Start date: April - Location: East London - Hybrid Working Pattern Job responsibilities: - Manage the post-award financial administration of externally funded research projects, ensuring compliance with NHS financial regulations and funder requirements - Maintain accurate project accounts, monitor expenditure, and support timely income collection from external sponsors - Interpret and apply financial terms from research contracts, ensuring correct project setup, amendments, and reporting - Prepare and submit regular financial statements to Principal Investigators and senior research finance stakeholders - Carry out financial controls including identifying miscoding, processing journals, preparing accruals, and supporting year-end financial reporting - Provide expert financial guidance researchers to researchers and departmental staff on allowable expenditure, budget management, and financial processes - Support project closure processes, including reconciliations and preparation of final financial claims Candidate profile: - Experience in financial administration, ideally within research, higher education, NHS, or another public-sector environment - Strong understanding of project accounting, financial controls, and budget management - Ability to interpret financial information, manage multiple deadlines, and work independently in a fast-paced environment - High level of computer literacy, including experience with financial systems (Oracle desirable) - Knowledge of research funding mechanisms, NHS finance, or funder reporting requirements This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employer and employment agency and welcomes applications from all candidates.
Apr 01, 2026
Contractor
An exciting opportunity has arisen for a Research Finance Officer to join a leading London based Research & Innovation division within a major healthcare and academic partnership. This pivotal role supports the financial management of externally funded research awards, ensuring compliance, accurate reporting, and high-quality financial stewardship across a diverse research portfolio. Role information: - Salary: £230 per day (Umbrella rate) - Contract type: Full time, 6-month contract - Start date: April - Location: East London - Hybrid Working Pattern Job responsibilities: - Manage the post-award financial administration of externally funded research projects, ensuring compliance with NHS financial regulations and funder requirements - Maintain accurate project accounts, monitor expenditure, and support timely income collection from external sponsors - Interpret and apply financial terms from research contracts, ensuring correct project setup, amendments, and reporting - Prepare and submit regular financial statements to Principal Investigators and senior research finance stakeholders - Carry out financial controls including identifying miscoding, processing journals, preparing accruals, and supporting year-end financial reporting - Provide expert financial guidance researchers to researchers and departmental staff on allowable expenditure, budget management, and financial processes - Support project closure processes, including reconciliations and preparation of final financial claims Candidate profile: - Experience in financial administration, ideally within research, higher education, NHS, or another public-sector environment - Strong understanding of project accounting, financial controls, and budget management - Ability to interpret financial information, manage multiple deadlines, and work independently in a fast-paced environment - High level of computer literacy, including experience with financial systems (Oracle desirable) - Knowledge of research funding mechanisms, NHS finance, or funder reporting requirements This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employer and employment agency and welcomes applications from all candidates.
Language Matters Recruitment Consultants Ltd
City, London
Are you an experienced Financial Crime professional ready to lead and inspire a high performing team? We are supporting our client, a rapidly growing financial services organisation, in finding a talented Spanish speaking Financial Crime Team Manager to strengthen their European operations. If you are passionate about tackling Financial Crime, EDD, AML, Fraud, fluent in Spanish, leading a team and keen to develop others, this role offers a fantastic opportunity to make a meaningful impact. This fully remote role is due to start in June 2026 and the salary quoted includes a Spanish language premium. Your responsibilities will include: Lead, support and develop a team of Financial Crime Investigators, ensuring excellence across all Financial Crime activities. Conduct quality checks and provide technical coaching to improve performance and elevate Financial Crime capability. Act as the escalation point for complex Financial Crime cases and make informed operational decisions. Foster a positive, engaged and high performing environment while acting as an effective Manager and mentor. Play a key role in recruitment activities and help shape the future of the Financial Crime team. About you: As the Financial Crime Team Manager, you will oversee a team of FinCrime investigators working across screening, transaction monitoring, escalations and related Financial Crime activities. You will use your expertise in preventing Financial Crime, combined with your leadership experience and fluency in Spanish, to coach, guide and develop your team while maintaining exceptional quality standards. The benefits include share options, private healthcare, mental health support, EAP, wellbeing support, generous leave allowances and 1000 learning budgets. This client takes pride in caring for their employees and you have the opportunity to join them! Profile: Fluent in English and Spanish, with strong written and verbal communication skills. Proven experience as a Manager within a Financial Crime function in financial services. Strong technical knowledge of AML investigations, screening processes or wider Financial Crime operations. Excellent understanding of UK and EU Financial Crime risks and the current regulatory landscape. Ability to inspire, motivate and drive performance as an established Manager of people. To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
Mar 25, 2026
Full time
Are you an experienced Financial Crime professional ready to lead and inspire a high performing team? We are supporting our client, a rapidly growing financial services organisation, in finding a talented Spanish speaking Financial Crime Team Manager to strengthen their European operations. If you are passionate about tackling Financial Crime, EDD, AML, Fraud, fluent in Spanish, leading a team and keen to develop others, this role offers a fantastic opportunity to make a meaningful impact. This fully remote role is due to start in June 2026 and the salary quoted includes a Spanish language premium. Your responsibilities will include: Lead, support and develop a team of Financial Crime Investigators, ensuring excellence across all Financial Crime activities. Conduct quality checks and provide technical coaching to improve performance and elevate Financial Crime capability. Act as the escalation point for complex Financial Crime cases and make informed operational decisions. Foster a positive, engaged and high performing environment while acting as an effective Manager and mentor. Play a key role in recruitment activities and help shape the future of the Financial Crime team. About you: As the Financial Crime Team Manager, you will oversee a team of FinCrime investigators working across screening, transaction monitoring, escalations and related Financial Crime activities. You will use your expertise in preventing Financial Crime, combined with your leadership experience and fluency in Spanish, to coach, guide and develop your team while maintaining exceptional quality standards. The benefits include share options, private healthcare, mental health support, EAP, wellbeing support, generous leave allowances and 1000 learning budgets. This client takes pride in caring for their employees and you have the opportunity to join them! Profile: Fluent in English and Spanish, with strong written and verbal communication skills. Proven experience as a Manager within a Financial Crime function in financial services. Strong technical knowledge of AML investigations, screening processes or wider Financial Crime operations. Excellent understanding of UK and EU Financial Crime risks and the current regulatory landscape. Ability to inspire, motivate and drive performance as an established Manager of people. To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
The Opportunity Our client, a well-regarded UK law firm with a strong national presence, is seeking an Associate Solicitor - Fraud to join its established Manchester team. The successful candidate will act predominantly for insurer clients, handling a broad range of suspected and proven fraud claims. This is an excellent opportunity for a solicitor looking to develop specialist expertise in insurance fraud within a supportive and technically strong environment, working closely with insurers, counsel, and other professionals in the fraud sector. Key Responsibilities Managing a caseload of insurance fraud matters on behalf of insurer clients Handling fraudulent personal injury, property damage, credit hire, and related insurance claims Advising insurers on liability, quantum, fraud strategy, and prospects of success Investigating suspected fraudulent claims, including reviewing evidence, surveillance, and expert reports Drafting statements of case, applications, witness statements, and other court documentation Conducting litigated matters through the County Court and, where appropriate, the High Court Instructing and liaising with counsel, experts, and external investigators Engaging in negotiations, settlement discussions, and alternative dispute resolution Ensuring compliance with procedural rules, regulatory requirements, and client service standards Candidate Requirements Qualified solicitor in England & Wales (NQ - 3 years' PQE) Experience handling insurance fraud claims is desirable, but applications are welcomed from newly qualified solicitors with relevant insurance or litigation experience Strong litigation experience, including drafting and procedural knowledge Ability to analyse complex evidence and identify indicators of fraud Commercially aware, with an understanding of insurer priorities and outcomes Excellent written and verbal communication skills Ability to manage competing deadlines and work effectively as part of a team What's on Offer Competitive salary of 40,000 - 50,000, depending on experience High-quality, insurer-focused fraud work Clear opportunities for career progression and professional development Hybrid working and a collaborative team culture Exposure to complex and high-value fraud litigation This role would suit a solicitor with a genuine interest in insurance fraud who is looking to build a long-term career within this specialist area. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Mar 18, 2026
Full time
The Opportunity Our client, a well-regarded UK law firm with a strong national presence, is seeking an Associate Solicitor - Fraud to join its established Manchester team. The successful candidate will act predominantly for insurer clients, handling a broad range of suspected and proven fraud claims. This is an excellent opportunity for a solicitor looking to develop specialist expertise in insurance fraud within a supportive and technically strong environment, working closely with insurers, counsel, and other professionals in the fraud sector. Key Responsibilities Managing a caseload of insurance fraud matters on behalf of insurer clients Handling fraudulent personal injury, property damage, credit hire, and related insurance claims Advising insurers on liability, quantum, fraud strategy, and prospects of success Investigating suspected fraudulent claims, including reviewing evidence, surveillance, and expert reports Drafting statements of case, applications, witness statements, and other court documentation Conducting litigated matters through the County Court and, where appropriate, the High Court Instructing and liaising with counsel, experts, and external investigators Engaging in negotiations, settlement discussions, and alternative dispute resolution Ensuring compliance with procedural rules, regulatory requirements, and client service standards Candidate Requirements Qualified solicitor in England & Wales (NQ - 3 years' PQE) Experience handling insurance fraud claims is desirable, but applications are welcomed from newly qualified solicitors with relevant insurance or litigation experience Strong litigation experience, including drafting and procedural knowledge Ability to analyse complex evidence and identify indicators of fraud Commercially aware, with an understanding of insurer priorities and outcomes Excellent written and verbal communication skills Ability to manage competing deadlines and work effectively as part of a team What's on Offer Competitive salary of 40,000 - 50,000, depending on experience High-quality, insurer-focused fraud work Clear opportunities for career progression and professional development Hybrid working and a collaborative team culture Exposure to complex and high-value fraud litigation This role would suit a solicitor with a genuine interest in insurance fraud who is looking to build a long-term career within this specialist area. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Target Professional Services (UK) Ltd
Chichester, Sussex
Are you an inquisitive person with good problem solving skills and confident using IT? If so, we have an excellent opportunity to join our friendly team based in Selsey (6 miles south of Chichester). Target Professional Services help Pension companies and financial organisations to locate people and connect them to their pension or savings click apply for full job details
Mar 17, 2026
Full time
Are you an inquisitive person with good problem solving skills and confident using IT? If so, we have an excellent opportunity to join our friendly team based in Selsey (6 miles south of Chichester). Target Professional Services help Pension companies and financial organisations to locate people and connect them to their pension or savings click apply for full job details
New opportunity to join one of the UK's leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK's critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal. Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy. Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures. Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal. Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products. Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees. Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls. Participate in Safety Audits, Permit Audits and Safety Observation Rounds. Manage and facilitate Terminal Safety meetings. Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security. Ensure that all incidents and near misses are recorded on the company's reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed. Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings. Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate. Contribute to the professional development of any SHE direct reports. Attend site out of hours as and when required. Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance. Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance. Any other task that may arise in the day-to-day functionality of this position Qualifications & Experience : Required: Relevant Health and Safety Qualification (IOSH, NEBOSH etc) Active involvement in the IOSH CPD programme Environmental Management qualification (PIEMA) Accident Investigator qualification (e.g. Tripod) 5 years' experience in the chemical or associated industry 2 years' experience in a safety and environmental related role Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly.
Mar 13, 2026
Full time
New opportunity to join one of the UK's leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK's critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal. Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy. Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures. Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal. Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products. Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees. Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls. Participate in Safety Audits, Permit Audits and Safety Observation Rounds. Manage and facilitate Terminal Safety meetings. Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security. Ensure that all incidents and near misses are recorded on the company's reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed. Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings. Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate. Contribute to the professional development of any SHE direct reports. Attend site out of hours as and when required. Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance. Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance. Any other task that may arise in the day-to-day functionality of this position Qualifications & Experience : Required: Relevant Health and Safety Qualification (IOSH, NEBOSH etc) Active involvement in the IOSH CPD programme Environmental Management qualification (PIEMA) Accident Investigator qualification (e.g. Tripod) 5 years' experience in the chemical or associated industry 2 years' experience in a safety and environmental related role Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly.
Housing Complaints / Resolutions Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Perm Role - 1 /2 days a week in the office Stage 2 Complaints 28ph Umbrella 3 month contract to start ASAP - extension possible We have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills
Mar 07, 2026
Contractor
Housing Complaints / Resolutions Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Perm Role - 1 /2 days a week in the office Stage 2 Complaints 28ph Umbrella 3 month contract to start ASAP - extension possible We have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills
Are you naturally curious? Do you enjoy taking things apart to see how they work? We are looking for a Complaints Investigator to join our Witney laboratory. You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety. The Schedule: 4 days on, 4 days off (7 AM- 7 PM). The Pay: 15.29 per hour. The Role: Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design. No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training. Your work ensures that our products remain the gold standard in healthcare. You won't just be checking boxes; you'll be performing deep-dive investigations. Hands-on Investigation: Meticulously examine customer-returned devices. You will use technical tools and logic to determine exactly why a product didn't perform as expected. Data Sleuthing: Use MS Excel and internal systems to log findings, identify emerging trends, and spot patterns that others might miss. Quality Advocacy: Participate in "Continuous Improvement" projects. Your findings will directly influence how we update and enhance our manufacturing processes. Global Collaboration: Share your insights with local and international teams to ensure corrective actions are taken across the organisation. Reporting: Translate technical findings into clear, concise reports for management, ensuring all investigations meet strict regulatory standards. We are looking for a logical thinker who enjoys getting to the bottom of things. Analytical & Methodical: You have a "detective" mindset. You enjoy breaking down a problem and following the evidence to a conclusion. Documentation Focused: You understand that in the medical world, accuracy is everything. You are comfortable following strict protocols and keeping precise records. IT Literate: You are proficient in Microsoft Office (specifically Word and Excel) and can learn new data-tracking software quickly. Strong Communicator: You can explain complex technical issues clearly, both in writing and in person. Qualified: You have completed secondary education (Maths and English are essential). Experience in a lab or with Root Cause Analysis (RCA) is a plus, but not a requirement.
Mar 04, 2026
Seasonal
Are you naturally curious? Do you enjoy taking things apart to see how they work? We are looking for a Complaints Investigator to join our Witney laboratory. You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety. The Schedule: 4 days on, 4 days off (7 AM- 7 PM). The Pay: 15.29 per hour. The Role: Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design. No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training. Your work ensures that our products remain the gold standard in healthcare. You won't just be checking boxes; you'll be performing deep-dive investigations. Hands-on Investigation: Meticulously examine customer-returned devices. You will use technical tools and logic to determine exactly why a product didn't perform as expected. Data Sleuthing: Use MS Excel and internal systems to log findings, identify emerging trends, and spot patterns that others might miss. Quality Advocacy: Participate in "Continuous Improvement" projects. Your findings will directly influence how we update and enhance our manufacturing processes. Global Collaboration: Share your insights with local and international teams to ensure corrective actions are taken across the organisation. Reporting: Translate technical findings into clear, concise reports for management, ensuring all investigations meet strict regulatory standards. We are looking for a logical thinker who enjoys getting to the bottom of things. Analytical & Methodical: You have a "detective" mindset. You enjoy breaking down a problem and following the evidence to a conclusion. Documentation Focused: You understand that in the medical world, accuracy is everything. You are comfortable following strict protocols and keeping precise records. IT Literate: You are proficient in Microsoft Office (specifically Word and Excel) and can learn new data-tracking software quickly. Strong Communicator: You can explain complex technical issues clearly, both in writing and in person. Qualified: You have completed secondary education (Maths and English are essential). Experience in a lab or with Root Cause Analysis (RCA) is a plus, but not a requirement.