Dorset Police/ Devon and Cornwall Police
Ferndown, Dorset
Data Forensic Investigator Location : Ferndown Police Station (EH) Salary: Starts at £40,383 rising by yearly increments to a maximum of £44,700 per annum Type of employment: Permanent About the role: To assist in the forensic examination of exhibits and data held within. To ensure the continuity of media submitted, and create forensic copies of data. To undertake the initial acquisition of all media received into the unit including computers and mobile devices. Manage all material in accordance with the Criminal Procedures and Investigation Act 1996 (CPIA) concerning the destruction and storage of all Regional Force images. To act in the capacity of receptionist for visitors to the unit, including dealing with access control and maintaining the unit s appointments calendar. To monitor server storage levels within the Unit and manage the maintenance of critical equipment within the lab. Liaise with specialist companies for the acquisition of software and hardware equipment and specialist training providers. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. To Apply If you feel you are a suitable candidate and would like to work for Deven and Cornwall Police, please click apply to be redirected to our website to complete your application.
Feb 12, 2026
Full time
Data Forensic Investigator Location : Ferndown Police Station (EH) Salary: Starts at £40,383 rising by yearly increments to a maximum of £44,700 per annum Type of employment: Permanent About the role: To assist in the forensic examination of exhibits and data held within. To ensure the continuity of media submitted, and create forensic copies of data. To undertake the initial acquisition of all media received into the unit including computers and mobile devices. Manage all material in accordance with the Criminal Procedures and Investigation Act 1996 (CPIA) concerning the destruction and storage of all Regional Force images. To act in the capacity of receptionist for visitors to the unit, including dealing with access control and maintaining the unit s appointments calendar. To monitor server storage levels within the Unit and manage the maintenance of critical equipment within the lab. Liaise with specialist companies for the acquisition of software and hardware equipment and specialist training providers. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. To Apply If you feel you are a suitable candidate and would like to work for Deven and Cornwall Police, please click apply to be redirected to our website to complete your application.
Dorset Police/ Devon and Cornwall Police
Exeter, Devon
Data Forensic Investigator Location : Police Headquarters, Exeter Salary: Grade 7 - Starts at £38,169 rising by yearly increments to a maximum of £42,612 per annum Type of employment: Permanent About the role: The principal responsibility of the Regional Forensics Data Investigator is to provide South West Regional Forces with an evidential Data Investigation capability. The postholder will take responsibility for the management of the technical investigation including securing and retrieving data from seized computer systems and mobile devices, including configuration of operating systems and applications, attending searches where necessary, producing technical documentation in relation to data retrieved from computers and media. In particular to: Presenting evidence in court as required and providing advice to police officers on forensic computer analysis, in order to assist in the investigation of Data Forensics crime in its entirety and gathering of evidence to support a criminal prosecution. The majority of the examinations will be undertaken at the request of the Investigating Officer to provide intelligence and evidence to identify and prosecute offenders and identify witness/victims. A vital part of the role is the integrity and continuity of evidence with subsequent presentation at judicial proceedings. This list of duties is not restrictive or exhaustive and the post-holder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues. The post is a designated role under the Police Reform Act 2002 and the Policing and Crime Act 2017 and as such, the post holder will have certain designated powers as awarded by the Chief Constable. Designated Powers in relation to seizure, handling and creation of exhibits. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. To Apply If you feel you are a suitable candidate and would like to work for Deven and Cornwall Police, please click apply to be redirected to our website to complete your application.
Feb 12, 2026
Full time
Data Forensic Investigator Location : Police Headquarters, Exeter Salary: Grade 7 - Starts at £38,169 rising by yearly increments to a maximum of £42,612 per annum Type of employment: Permanent About the role: The principal responsibility of the Regional Forensics Data Investigator is to provide South West Regional Forces with an evidential Data Investigation capability. The postholder will take responsibility for the management of the technical investigation including securing and retrieving data from seized computer systems and mobile devices, including configuration of operating systems and applications, attending searches where necessary, producing technical documentation in relation to data retrieved from computers and media. In particular to: Presenting evidence in court as required and providing advice to police officers on forensic computer analysis, in order to assist in the investigation of Data Forensics crime in its entirety and gathering of evidence to support a criminal prosecution. The majority of the examinations will be undertaken at the request of the Investigating Officer to provide intelligence and evidence to identify and prosecute offenders and identify witness/victims. A vital part of the role is the integrity and continuity of evidence with subsequent presentation at judicial proceedings. This list of duties is not restrictive or exhaustive and the post-holder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues. The post is a designated role under the Police Reform Act 2002 and the Policing and Crime Act 2017 and as such, the post holder will have certain designated powers as awarded by the Chief Constable. Designated Powers in relation to seizure, handling and creation of exhibits. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. To Apply If you feel you are a suitable candidate and would like to work for Deven and Cornwall Police, please click apply to be redirected to our website to complete your application.
Our client is seeking candidates with extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints. The successful candidate will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. You will need an element of tact & diplomacy but the tenacity to follow investigations through to completion. If you are interested in this role please send your updated CV in the first instance.
Feb 12, 2026
Seasonal
Our client is seeking candidates with extensive complaints handling experience, particularly (but not exclusively) in relation to housing, repairs, homelessness and public realm complaints. The successful candidate will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. You will need an element of tact & diplomacy but the tenacity to follow investigations through to completion. If you are interested in this role please send your updated CV in the first instance.
HR Consultant Sheffield £23.70ph Key Responsibilities: Lead and manage end-to-end employee relations casework, including disciplinary, grievance, performance, and absence management. Handle complex and high-risk cases with sound judgment and professionalism. Build strong relationships with trade unions and act as a trusted point of contact for negotiations and consultations. Partner with investigators and stakeholders to ensure fair, timely, and compliant outcomes. Provide expert advice to managers, guiding them through sensitive situations and ensuring consistency with policy and legislation. What We re Looking For: Proven experience in managing complex ER cases from start to resolution. Strong understanding of employment law and best practice. Ability to think on your feet, make informed decisions, and confidently reach outcomes. Skilled in stakeholder management and union engagement. Resilient, pragmatic, and solutions-focused with excellent communication skills. MUST have experience Complex grievances Dispute resolution Working with unions (Sheffield works with GMB, Unison, Unite, Civil Service) Working at scale (managing cases) To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Feb 12, 2026
Contractor
HR Consultant Sheffield £23.70ph Key Responsibilities: Lead and manage end-to-end employee relations casework, including disciplinary, grievance, performance, and absence management. Handle complex and high-risk cases with sound judgment and professionalism. Build strong relationships with trade unions and act as a trusted point of contact for negotiations and consultations. Partner with investigators and stakeholders to ensure fair, timely, and compliant outcomes. Provide expert advice to managers, guiding them through sensitive situations and ensuring consistency with policy and legislation. What We re Looking For: Proven experience in managing complex ER cases from start to resolution. Strong understanding of employment law and best practice. Ability to think on your feet, make informed decisions, and confidently reach outcomes. Skilled in stakeholder management and union engagement. Resilient, pragmatic, and solutions-focused with excellent communication skills. MUST have experience Complex grievances Dispute resolution Working with unions (Sheffield works with GMB, Unison, Unite, Civil Service) Working at scale (managing cases) To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Complaints Investigator (Night Shift) Location: Witney, Oxfordshire (OX29 0YL) Shift Pattern: 4 on, 4 off - 7:00 PM to 7:00 AM Pay Rate: 16.49 per hour Contract: Temporary About the Role Are you passionate about quality and committed to improving healthcare outcomes? Do you thrive in a structured, process-driven environment and enjoy getting to the root of complex problems? We're hiring Complaints Investigators to join a leading global healthcare and medical device manufacturer in Witney. This is not a customer service position - instead, you will play a vital part in analysing returned medical products , identifying causes of issues, and contributing to ongoing product and process improvements. Key Responsibilities Product Investigations: Conduct detailed investigations into returned medical products, identifying root causes and ensuring compliance with regulatory and quality standards. Data Analysis: Utilise internal software systems to track complaint trends and emerging patterns. Your analytical skills will be key to recognising recurring issues. Continuous Improvement: Suggest and implement improvements in workflows and documentation processes to boost efficiency and reliability. Cross-Functional Collaboration: Liaise with internal stakeholders and international colleagues to share findings and support broader quality assurance objectives. New Product Readiness: Participate in pre-launch readiness activities, ensuring complaint handling systems are in place for new product introductions. What We're Looking For IT Proficiency: Comfortable using Excel, Word, and internal systems for documentation and analysis. Detail-Oriented: Strong focus on accuracy and process compliance. Analytical Thinking: Able to identify trends, draw insights, and support data-driven decision-making. Excellent Communication: Able to clearly document findings and collaborate with global colleagues. Minimum Education: GCSEs or equivalent in Maths and English. Desirable (Not Essential) Exposure to lab practices, root cause analysis, or regulated environments. Familiarity with complaint handling in healthcare, pharma, or diagnostics. What We Offer Full training provided - no prior experience required! Work that matters - support the delivery of safe and effective medical devices. Career progression opportunities in a growing and supportive team. Clean, modern facilities with on-site perks including free parking and subsidised canteen. Additional Requirements Eligibility to live and work in the UK. Ability to provide a 5-year referencing history (employment or alternative activity). Ready to Make a Difference? Apply now via this advert or email to or call (phone number removed) and ask for Akhil to learn more! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Feb 11, 2026
Contractor
Complaints Investigator (Night Shift) Location: Witney, Oxfordshire (OX29 0YL) Shift Pattern: 4 on, 4 off - 7:00 PM to 7:00 AM Pay Rate: 16.49 per hour Contract: Temporary About the Role Are you passionate about quality and committed to improving healthcare outcomes? Do you thrive in a structured, process-driven environment and enjoy getting to the root of complex problems? We're hiring Complaints Investigators to join a leading global healthcare and medical device manufacturer in Witney. This is not a customer service position - instead, you will play a vital part in analysing returned medical products , identifying causes of issues, and contributing to ongoing product and process improvements. Key Responsibilities Product Investigations: Conduct detailed investigations into returned medical products, identifying root causes and ensuring compliance with regulatory and quality standards. Data Analysis: Utilise internal software systems to track complaint trends and emerging patterns. Your analytical skills will be key to recognising recurring issues. Continuous Improvement: Suggest and implement improvements in workflows and documentation processes to boost efficiency and reliability. Cross-Functional Collaboration: Liaise with internal stakeholders and international colleagues to share findings and support broader quality assurance objectives. New Product Readiness: Participate in pre-launch readiness activities, ensuring complaint handling systems are in place for new product introductions. What We're Looking For IT Proficiency: Comfortable using Excel, Word, and internal systems for documentation and analysis. Detail-Oriented: Strong focus on accuracy and process compliance. Analytical Thinking: Able to identify trends, draw insights, and support data-driven decision-making. Excellent Communication: Able to clearly document findings and collaborate with global colleagues. Minimum Education: GCSEs or equivalent in Maths and English. Desirable (Not Essential) Exposure to lab practices, root cause analysis, or regulated environments. Familiarity with complaint handling in healthcare, pharma, or diagnostics. What We Offer Full training provided - no prior experience required! Work that matters - support the delivery of safe and effective medical devices. Career progression opportunities in a growing and supportive team. Clean, modern facilities with on-site perks including free parking and subsidised canteen. Additional Requirements Eligibility to live and work in the UK. Ability to provide a 5-year referencing history (employment or alternative activity). Ready to Make a Difference? Apply now via this advert or email to or call (phone number removed) and ask for Akhil to learn more! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Location: Centrix House, Newton-le-Willows (Global HQ) Sector Focus: Infrastructure, Industrial Engineering, Nuclear, Energy, and Manufacturing The Opportunity Are you a natural investigator with an eye for talent? We are a global consultancy bridging the gap between local expertise and international scale click apply for full job details
Feb 11, 2026
Contractor
Location: Centrix House, Newton-le-Willows (Global HQ) Sector Focus: Infrastructure, Industrial Engineering, Nuclear, Energy, and Manufacturing The Opportunity Are you a natural investigator with an eye for talent? We are a global consultancy bridging the gap between local expertise and international scale click apply for full job details
Billing Coordinator, London S-RM is seeking a Billing Coordinator to join our Cyber Security team in London. Cyber Security London Who we are S-RM is a global intelligence and cyber security consultancy. Since 2005, we've helped some of the most demanding clients in the world solve some of their toughest information security challenges. We've been able to do this because of our outstanding people. We're committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn't everything. It's about the lives and careers it helps us build. We're immensely proud of this culture and we invest in our people's wellbeing, learning, and ideas every day. We're excited you're thinking about joining us. Working Cyber at S-RM Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever. We're building a team to meet this challenge. We're quick to respond, innovate, and improve. We don't get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we'll empower you to implement them. If you're the best person to talk to a customer, you'll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back. We also don't believe there's a typical cyber security professional. We've built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You'll always find a range of perspectives and expertise to help you learn and grow. If that sounds like your kind of team, we'd like to hear from you. The role In this role, reporting to the Senior Operations Manager, you will be responsible for ensuring that all cyber projects are billed both accurately and in a timely manner on a global basis. You'll work closely with the global cyber operations team, as well as project managers and product owners from all practice areas, to fully understand the specific billing requirements on a project-by-project and account-by-account basis. Your responsibilities will extend to contributing to broader financial operations, such as participating in month end and year end closing activities and supporting cash collection efforts. Your responsibilities will be: Preparing and sending invoices in line with S RM processes. This role is applicable to all cyber practice areas on a global basis Collaborating with project managers to confirm the accurate recording of billable hours and any additional charges Working closely with the product owners to ensure accurate reconciliation of monthly bills Handling internal and external billing queries in a timely manner Ensuring that the CRM is updated to accurately reflect billing requirements Managing the WIP tracker at month end and working closely with the Finance team to ensure all monthly revenue is accurately reflected Tracking aged debt and working closely with the Credit Control Manager to address outstanding balances Identifying any process improvements to ensure billing is as efficient as possible What we're looking for We think candidates with the following skills and experience are likely to succeed as a Billing Coordinator at S RM. That said, if you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box-we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We're looking for someone that is able to adapt to change and work comfortably in a fast paced environment, this person will have some or all of these skills: Degree level education or equivalent experience Ideally some experience in a similar role, financial operations, financial administration Experience working with both finance and CRM systems The Ideal candidate will also likely have the following key personal skills and attributes: Excellent planning and organisational skills Excellent stakeholder (both internal and external) and communication skills Excellent attention to detail A proven ability to work unsupervised A proactive approach and a willingness to work outside the job specification when required Excellent interpersonal skills Our benefits We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including: 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days). Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education Life Insurance 4X Annual salary Parental Support Fertility treatment leave - 5 days of leave per cycle of treatment per year; Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave - 6 weeks of full pay. Various Health and Medical Benefits Private dental and medical insurance (taxable benefit); Virtual GP for you and your family members that live in the same household; Gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the mindfulness app Headspace; The successful candidate must have permission to work in the United Kingdom by the start of their employment. To apply for this role, please submit an up-to-date CV through this link: Job Application for Billing Coordinator at S-RM Subscribe to our insights Get industry news and expert insights straight to your inbox.
Feb 11, 2026
Full time
Billing Coordinator, London S-RM is seeking a Billing Coordinator to join our Cyber Security team in London. Cyber Security London Who we are S-RM is a global intelligence and cyber security consultancy. Since 2005, we've helped some of the most demanding clients in the world solve some of their toughest information security challenges. We've been able to do this because of our outstanding people. We're committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn't everything. It's about the lives and careers it helps us build. We're immensely proud of this culture and we invest in our people's wellbeing, learning, and ideas every day. We're excited you're thinking about joining us. Working Cyber at S-RM Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever. We're building a team to meet this challenge. We're quick to respond, innovate, and improve. We don't get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we'll empower you to implement them. If you're the best person to talk to a customer, you'll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back. We also don't believe there's a typical cyber security professional. We've built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You'll always find a range of perspectives and expertise to help you learn and grow. If that sounds like your kind of team, we'd like to hear from you. The role In this role, reporting to the Senior Operations Manager, you will be responsible for ensuring that all cyber projects are billed both accurately and in a timely manner on a global basis. You'll work closely with the global cyber operations team, as well as project managers and product owners from all practice areas, to fully understand the specific billing requirements on a project-by-project and account-by-account basis. Your responsibilities will extend to contributing to broader financial operations, such as participating in month end and year end closing activities and supporting cash collection efforts. Your responsibilities will be: Preparing and sending invoices in line with S RM processes. This role is applicable to all cyber practice areas on a global basis Collaborating with project managers to confirm the accurate recording of billable hours and any additional charges Working closely with the product owners to ensure accurate reconciliation of monthly bills Handling internal and external billing queries in a timely manner Ensuring that the CRM is updated to accurately reflect billing requirements Managing the WIP tracker at month end and working closely with the Finance team to ensure all monthly revenue is accurately reflected Tracking aged debt and working closely with the Credit Control Manager to address outstanding balances Identifying any process improvements to ensure billing is as efficient as possible What we're looking for We think candidates with the following skills and experience are likely to succeed as a Billing Coordinator at S RM. That said, if you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box-we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We're looking for someone that is able to adapt to change and work comfortably in a fast paced environment, this person will have some or all of these skills: Degree level education or equivalent experience Ideally some experience in a similar role, financial operations, financial administration Experience working with both finance and CRM systems The Ideal candidate will also likely have the following key personal skills and attributes: Excellent planning and organisational skills Excellent stakeholder (both internal and external) and communication skills Excellent attention to detail A proven ability to work unsupervised A proactive approach and a willingness to work outside the job specification when required Excellent interpersonal skills Our benefits We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including: 25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days). Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education Life Insurance 4X Annual salary Parental Support Fertility treatment leave - 5 days of leave per cycle of treatment per year; Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave - 6 weeks of full pay. Various Health and Medical Benefits Private dental and medical insurance (taxable benefit); Virtual GP for you and your family members that live in the same household; Gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the mindfulness app Headspace; The successful candidate must have permission to work in the United Kingdom by the start of their employment. To apply for this role, please submit an up-to-date CV through this link: Job Application for Billing Coordinator at S-RM Subscribe to our insights Get industry news and expert insights straight to your inbox.
We have an exciting opportunity for a senior lawyer to join our legal team as a Head of Legal and Enforcement . What is in it for you? Work for a cutting-edge legal regulator at an exciting time; developing our regulatory approach through work on novel and high-profile cases Lead a team of legal professionals to deliver high quality legal advice and casework, ensuring outcomes that meet the public interest Play a key part in developing and maintaining high standards of decision-making and case progression across the SRA Demonstrate your expert professional judgment and legal knowledge through personal conduct of the most serious and complex cases The role The Legal and Enforcement team deals with contentious matters before the Solicitors Disciplinary Tribunal and the High Court. It also gives advice and case direction internally on a range of issues to our investigation and other regulatory teams. Reporting into the Director, you will lead a team of up to 15 legal professionals and work collaboratively with other Heads of Legal and Enforcement to deliver high quality casework in a contentious regulatory environment. With oversight of highly complex and high-profile investigations and prosecutions, you will be accountable for cases, ensuring cases are investigated and progressed effectively and that decisions and outcomes are achieved in the public interest and in line with the SRA's Enforcement Strategy. You will achieve this through handling and overseeing cases as well as providing and overseeing case direction to regulatory teams across the SRA. You will lead and support teams of lawyers and investigators to make consistent and appropriate decisions, by sharing your expertise to promote a high-performance culture. You will demonstrate your ability to quickly analyse and absorb information, focusing on the salient facts and issues, weighing evidence and issues to reach timely, fair, clear and reasoned judgments. As a proactive communicator, you will appreciate the benefit of collaboration, with both internal and external stakeholders. Externally, you could be involved in presenting at stakeholder meetings, seminars and conferences. Internally you will be providing legal advice and expertise both orally and in writing as well as presenting papers and presentations to committees, boards, and staff. You will exercise your sound judgment by identifying and responding to legal, practical and policy risks, demonstrating an understanding of sensitive issues and escalating appropriately and effectively. To succeed in this role, you will need superb organisational skills and be able to comfortably and effectively manage your own time and that of others. As a credible people leader, you will be familiar with managing a team to handle cases in a KPI driven operational environment. What we are looking for: Solicitor, barrister or CILEX lawyer (with criminal and/or civil litigation practising rights), admitted in England and Wales with a current practising certificate, with exceptional understanding of regulatory procedures and practices, litigation and complex legal casework Experience of successfully leading teams of high performing lawyers and/or senior caseworkers Extensive experience of delivering and directing complex casework or litigation Proven experience providing high quality, strategic and impartial legal advice, with an understanding of sensitive issues Practical experience of case analysis and legal drafting in a highly complex or high profile, contentious environment An adept communicator, capable of explaining complex legal or technical issues clearly and at all levels Experience of Judicial Review an advantage but not essential We do not specify PQE for any of our vacancies but anticipate that this opportunity will suit someone operating at Senior Associate or Partner level (or equivalent). Useful and additional information We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working 2 days a week in the office and the remainder of the week from home. The role will require weekly travel one day a week to the Birmingham office where the Legal and Enforcement team is based. The salary range we can offer for this role is £70,000 - £80,000 depending on relevant knowledge, skills and experience. A 10% London weighting will apply to the salary if applicable. If you have any questions that are not answered in the advert or on our website, or would like to have a confidential chat you can contact us via: . To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. Your Cover Letter should be no longer than 2 pages. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 23 February 2026. We expect a two-stage interview process taking place from week of 9 March. Previous applicants to this role within the past 6 months will not be considered and are requested not to re-apply.
Feb 10, 2026
Full time
We have an exciting opportunity for a senior lawyer to join our legal team as a Head of Legal and Enforcement . What is in it for you? Work for a cutting-edge legal regulator at an exciting time; developing our regulatory approach through work on novel and high-profile cases Lead a team of legal professionals to deliver high quality legal advice and casework, ensuring outcomes that meet the public interest Play a key part in developing and maintaining high standards of decision-making and case progression across the SRA Demonstrate your expert professional judgment and legal knowledge through personal conduct of the most serious and complex cases The role The Legal and Enforcement team deals with contentious matters before the Solicitors Disciplinary Tribunal and the High Court. It also gives advice and case direction internally on a range of issues to our investigation and other regulatory teams. Reporting into the Director, you will lead a team of up to 15 legal professionals and work collaboratively with other Heads of Legal and Enforcement to deliver high quality casework in a contentious regulatory environment. With oversight of highly complex and high-profile investigations and prosecutions, you will be accountable for cases, ensuring cases are investigated and progressed effectively and that decisions and outcomes are achieved in the public interest and in line with the SRA's Enforcement Strategy. You will achieve this through handling and overseeing cases as well as providing and overseeing case direction to regulatory teams across the SRA. You will lead and support teams of lawyers and investigators to make consistent and appropriate decisions, by sharing your expertise to promote a high-performance culture. You will demonstrate your ability to quickly analyse and absorb information, focusing on the salient facts and issues, weighing evidence and issues to reach timely, fair, clear and reasoned judgments. As a proactive communicator, you will appreciate the benefit of collaboration, with both internal and external stakeholders. Externally, you could be involved in presenting at stakeholder meetings, seminars and conferences. Internally you will be providing legal advice and expertise both orally and in writing as well as presenting papers and presentations to committees, boards, and staff. You will exercise your sound judgment by identifying and responding to legal, practical and policy risks, demonstrating an understanding of sensitive issues and escalating appropriately and effectively. To succeed in this role, you will need superb organisational skills and be able to comfortably and effectively manage your own time and that of others. As a credible people leader, you will be familiar with managing a team to handle cases in a KPI driven operational environment. What we are looking for: Solicitor, barrister or CILEX lawyer (with criminal and/or civil litigation practising rights), admitted in England and Wales with a current practising certificate, with exceptional understanding of regulatory procedures and practices, litigation and complex legal casework Experience of successfully leading teams of high performing lawyers and/or senior caseworkers Extensive experience of delivering and directing complex casework or litigation Proven experience providing high quality, strategic and impartial legal advice, with an understanding of sensitive issues Practical experience of case analysis and legal drafting in a highly complex or high profile, contentious environment An adept communicator, capable of explaining complex legal or technical issues clearly and at all levels Experience of Judicial Review an advantage but not essential We do not specify PQE for any of our vacancies but anticipate that this opportunity will suit someone operating at Senior Associate or Partner level (or equivalent). Useful and additional information We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working 2 days a week in the office and the remainder of the week from home. The role will require weekly travel one day a week to the Birmingham office where the Legal and Enforcement team is based. The salary range we can offer for this role is £70,000 - £80,000 depending on relevant knowledge, skills and experience. A 10% London weighting will apply to the salary if applicable. If you have any questions that are not answered in the advert or on our website, or would like to have a confidential chat you can contact us via: . To apply Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements of the role. Your Cover Letter should be no longer than 2 pages. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages. Closing date for applications is 23 February 2026. We expect a two-stage interview process taking place from week of 9 March. Previous applicants to this role within the past 6 months will not be considered and are requested not to re-apply.
Pensions Audit School Leaver Programme (Autumn 2026) - Manchester At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem-solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our Pensions Audit team works with a wide range of clients, including many household names, covering industry-wide schemes, corporate pension schemes and master trusts. These organisations manage the retirement savings of millions and operate in a highly regulated environment where accuracy, governance, and transparency are paramount. That's where we come in. Our audit services team provide the assurance that pension scheme trustees, members, and regulators rely on. With a strong reputation for quality and insight, you'll be part of a team that's helping to safeguard the future financial wellbeing of pension scheme members. We also assist our commercial audit teams to audit pension scheme balance and disclosures which appear in company accounts. Our five-year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of pension schemes, from large corporate household names to specialist industry-wide schemes, gaining exposure to different governance structures, investment strategies, and regulatory challenges. Get hands on with real audits, reviewing financial statements, testing contributions and benefits, and helping ensure pension schemes are accurately reporting how they manage members' retirement savings. Understand how pension schemes operate by analysing funding positions, assessing internal controls, and learning how trustees and administrators manage assets, liabilities, and risk. Use data and technology to spot trends, identify anomalies, and support your findings. Keep learning and growing by staying up to date with pensions regulations, developing your professional judgement, and building relationships with mentors and specialists across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for We've got a flexible approach to academic entry requirements, and we'll consider these alongside your strengths and motivations. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Kickstart your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you with completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
Feb 10, 2026
Full time
Pensions Audit School Leaver Programme (Autumn 2026) - Manchester At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem-solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our Pensions Audit team works with a wide range of clients, including many household names, covering industry-wide schemes, corporate pension schemes and master trusts. These organisations manage the retirement savings of millions and operate in a highly regulated environment where accuracy, governance, and transparency are paramount. That's where we come in. Our audit services team provide the assurance that pension scheme trustees, members, and regulators rely on. With a strong reputation for quality and insight, you'll be part of a team that's helping to safeguard the future financial wellbeing of pension scheme members. We also assist our commercial audit teams to audit pension scheme balance and disclosures which appear in company accounts. Our five-year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of pension schemes, from large corporate household names to specialist industry-wide schemes, gaining exposure to different governance structures, investment strategies, and regulatory challenges. Get hands on with real audits, reviewing financial statements, testing contributions and benefits, and helping ensure pension schemes are accurately reporting how they manage members' retirement savings. Understand how pension schemes operate by analysing funding positions, assessing internal controls, and learning how trustees and administrators manage assets, liabilities, and risk. Use data and technology to spot trends, identify anomalies, and support your findings. Keep learning and growing by staying up to date with pensions regulations, developing your professional judgement, and building relationships with mentors and specialists across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for We've got a flexible approach to academic entry requirements, and we'll consider these alongside your strengths and motivations. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Kickstart your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you with completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
Interventional Study Scientist Director Locations - GSK HQ, New Oxford Street & USA - Upper Providence Reports to: Head of Interventional & Supported Studies Join GSK's Medical Affairs team and be part of a global organization that drives innovation, scientific excellence, and patient-centered solutions. At GSK, we are committed to improving lives by ensuring the safe and effective use of our medicines and vaccines, bridging critical scientific insights with impactful healthcare strategies. As a member of the Medical Affairs organisation, you'll collaborate with cross-functional teams to shape clinical practice, engage with healthcare professionals, and deliver on our promise to help people do more, feel better, and live longer. This role offers an exciting opportunity to lead the scientific design and execution of interventional clinical studies within the Medical Affairs organization for oncology assets. You will play a pivotal role in shaping data generation strategies, ensuring studies are conducted with the highest standards of quality and ethics, and collaborating with cross-functional teams to deliver impactful results. We are looking for a leader who is passionate about advancing science, thrives in a collaborative environment, and is motivated to make a meaningful impact on patient outcomes. In this role, you will: This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Design and oversee interventional clinical studies, ensuring alignment with strategic objectives and evidence plans. Provide scientific oversight for study protocols, analysis plans, and interpretation of study data. Ensure patient safety and scientific integrity throughout study conduct, including medical governance and monitoring. Collaborate with cross-functional teams to ensure seamless execution and delivery of clinical programs. Prepare and present study results for scientific meetings, publications, and regulatory submissions. Engage with internal and external stakeholders, including investigators and thought leaders, to enhance study design and execution. Basic Qualifications & Skills We are seeking professionals with the following required skills and qualifications to help us achieve our goals: Advanced degree in a relevant scientific discipline (MD, PhD, PharmD, or equivalent). Considerable experience in clinical research, including interventional studies. Proven experience designing and executing clinical trials with demonstrated impact. Strong understanding of regulatory requirements and industry best practices for clinical research. Experience leading cross-functional teams in a matrixed environment. Excellent communication and organizational skills. Preferred Qualifications & Skills Specialized experience in oncology, pulmonology, hepatology or a related therapeutic area. Experience leading multi-country or global interventional studies. Experience collaborating with regulatory authorities. Familiarity with innovative approaches in clinical trial design and execution. Exposure to working with key opinion leaders, investigators, and external partners. Experience developing scientific content for publications and regulatory submissions. Understanding of digital tools and methodologies for evidence generation. What we offer You will join a team focused on scientific rigour and patient impact. You will gain leadership exposure across functions and grow your clinical development expertise. We value inclusion, work-life balance, and career development. If you are ready to make a tangible difference and grow with us, please apply. We are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about making a difference and have the skills and experience, we are looking for, we encourage you to apply. Closing Date for Applications: 20th February 2026 (EOD) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the CMS open payments data site: openpaymentsdata.cms.gov
Feb 09, 2026
Full time
Interventional Study Scientist Director Locations - GSK HQ, New Oxford Street & USA - Upper Providence Reports to: Head of Interventional & Supported Studies Join GSK's Medical Affairs team and be part of a global organization that drives innovation, scientific excellence, and patient-centered solutions. At GSK, we are committed to improving lives by ensuring the safe and effective use of our medicines and vaccines, bridging critical scientific insights with impactful healthcare strategies. As a member of the Medical Affairs organisation, you'll collaborate with cross-functional teams to shape clinical practice, engage with healthcare professionals, and deliver on our promise to help people do more, feel better, and live longer. This role offers an exciting opportunity to lead the scientific design and execution of interventional clinical studies within the Medical Affairs organization for oncology assets. You will play a pivotal role in shaping data generation strategies, ensuring studies are conducted with the highest standards of quality and ethics, and collaborating with cross-functional teams to deliver impactful results. We are looking for a leader who is passionate about advancing science, thrives in a collaborative environment, and is motivated to make a meaningful impact on patient outcomes. In this role, you will: This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Design and oversee interventional clinical studies, ensuring alignment with strategic objectives and evidence plans. Provide scientific oversight for study protocols, analysis plans, and interpretation of study data. Ensure patient safety and scientific integrity throughout study conduct, including medical governance and monitoring. Collaborate with cross-functional teams to ensure seamless execution and delivery of clinical programs. Prepare and present study results for scientific meetings, publications, and regulatory submissions. Engage with internal and external stakeholders, including investigators and thought leaders, to enhance study design and execution. Basic Qualifications & Skills We are seeking professionals with the following required skills and qualifications to help us achieve our goals: Advanced degree in a relevant scientific discipline (MD, PhD, PharmD, or equivalent). Considerable experience in clinical research, including interventional studies. Proven experience designing and executing clinical trials with demonstrated impact. Strong understanding of regulatory requirements and industry best practices for clinical research. Experience leading cross-functional teams in a matrixed environment. Excellent communication and organizational skills. Preferred Qualifications & Skills Specialized experience in oncology, pulmonology, hepatology or a related therapeutic area. Experience leading multi-country or global interventional studies. Experience collaborating with regulatory authorities. Familiarity with innovative approaches in clinical trial design and execution. Exposure to working with key opinion leaders, investigators, and external partners. Experience developing scientific content for publications and regulatory submissions. Understanding of digital tools and methodologies for evidence generation. What we offer You will join a team focused on scientific rigour and patient impact. You will gain leadership exposure across functions and grow your clinical development expertise. We value inclusion, work-life balance, and career development. If you are ready to make a tangible difference and grow with us, please apply. We are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about making a difference and have the skills and experience, we are looking for, we encourage you to apply. Closing Date for Applications: 20th February 2026 (EOD) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the CMS open payments data site: openpaymentsdata.cms.gov
Loss Prevention Investigator 12-month Fixed term contract Permanent Based in London (West End & North London) We are looking for a Loss Prevention Investigator to join our friendly and dynamic team here at Waterstones in London. Looking after stores across the West End and North London your role will be to protect staff, customers, property, and the business by ensuring that all physical security eq click apply for full job details
Feb 08, 2026
Contractor
Loss Prevention Investigator 12-month Fixed term contract Permanent Based in London (West End & North London) We are looking for a Loss Prevention Investigator to join our friendly and dynamic team here at Waterstones in London. Looking after stores across the West End and North London your role will be to protect staff, customers, property, and the business by ensuring that all physical security eq click apply for full job details
Job Advertisement: Investigating Officer Location: Wolverhampton City Casual hours - You decide your workload but must be a minimum of 2 days a week. Are you a meticulous investigator with a passion for fairness and transparency? Join our client as an Investigating Officer and play a crucial role in maintaining integrity within the workplace! This is an exciting opportunity for someone who thrives in a dynamic environment and is eager to contribute to a culture of accountability and respect. What You'll Do: As an Investigating Officer, you will conduct thorough disciplinary and grievance investigations in accordance with our client's guidelines. Your responsibilities will include: Fact-Finding: Reach out to all individuals mentioned in the Terms of Reference to schedule and conduct professional, impartial fact-finding meetings. Documentation: Accurately record and type up detailed notes from all meetings to ensure clarity and precision. Reporting: Prepare comprehensive and objective reports of your findings, complete with well-supported conclusions. Presentations: Attend disciplinary hearings to present your investigation findings on behalf of management to a panel. Communication: Provide regular updates to People Business Partners and People Consultants to keep everyone informed about progress. What We're Looking For: You should bring a unique blend of skills and experience to the table: Confidence: You'll need the ability to discuss personal and sometimes confrontational subject matter with poise. Investigative Experience: Proven experience in conducting investigations is essential. Knowledge of Regulations: Familiarity with the ACAS Code of Practice and safeguarding principles is crucial. Organizational Skills: Strong organizational abilities are needed to manage multiple cases efficiently while adhering to timelines. Effective Communication: Your communication skills, both written and verbal, should shine as you engage with stakeholders. Analytical Skills: You must possess the ability to assess evidence objectively, identifying relevant facts and recognizing patterns or inconsistencies. Why Join Us? Impactful Work: Your role will directly contribute to a respectful and fair workplace. Supportive Environment: Work alongside a team that values integrity and professionalism. Professional Growth: Enhance your skills and experience in a vital area of organizational management. Confidentiality Matters: As an Investigating Officer, you'll handle sensitive information with utmost care, ensuring compliance with data protection regulations. Your commitment to confidentiality will be paramount in maintaining trust throughout the investigation process. If you're ready to take on this rewarding challenge and make a difference, we'd love to hear from you! Bring your expertise to our client, where your skills will be valued, and your contributions will matter. Join us in fostering a culture of respect, accountability, and integrity. Apply today and step into a role that makes a meaningful impact! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Feb 07, 2026
Contractor
Job Advertisement: Investigating Officer Location: Wolverhampton City Casual hours - You decide your workload but must be a minimum of 2 days a week. Are you a meticulous investigator with a passion for fairness and transparency? Join our client as an Investigating Officer and play a crucial role in maintaining integrity within the workplace! This is an exciting opportunity for someone who thrives in a dynamic environment and is eager to contribute to a culture of accountability and respect. What You'll Do: As an Investigating Officer, you will conduct thorough disciplinary and grievance investigations in accordance with our client's guidelines. Your responsibilities will include: Fact-Finding: Reach out to all individuals mentioned in the Terms of Reference to schedule and conduct professional, impartial fact-finding meetings. Documentation: Accurately record and type up detailed notes from all meetings to ensure clarity and precision. Reporting: Prepare comprehensive and objective reports of your findings, complete with well-supported conclusions. Presentations: Attend disciplinary hearings to present your investigation findings on behalf of management to a panel. Communication: Provide regular updates to People Business Partners and People Consultants to keep everyone informed about progress. What We're Looking For: You should bring a unique blend of skills and experience to the table: Confidence: You'll need the ability to discuss personal and sometimes confrontational subject matter with poise. Investigative Experience: Proven experience in conducting investigations is essential. Knowledge of Regulations: Familiarity with the ACAS Code of Practice and safeguarding principles is crucial. Organizational Skills: Strong organizational abilities are needed to manage multiple cases efficiently while adhering to timelines. Effective Communication: Your communication skills, both written and verbal, should shine as you engage with stakeholders. Analytical Skills: You must possess the ability to assess evidence objectively, identifying relevant facts and recognizing patterns or inconsistencies. Why Join Us? Impactful Work: Your role will directly contribute to a respectful and fair workplace. Supportive Environment: Work alongside a team that values integrity and professionalism. Professional Growth: Enhance your skills and experience in a vital area of organizational management. Confidentiality Matters: As an Investigating Officer, you'll handle sensitive information with utmost care, ensuring compliance with data protection regulations. Your commitment to confidentiality will be paramount in maintaining trust throughout the investigation process. If you're ready to take on this rewarding challenge and make a difference, we'd love to hear from you! Bring your expertise to our client, where your skills will be valued, and your contributions will matter. Join us in fostering a culture of respect, accountability, and integrity. Apply today and step into a role that makes a meaningful impact! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Overview Anti-Social Behaviour Officer known as a "TenancyEnforcement Lead" Full Time Permanent Role based on 37.5hrs per week Salary Banding Range: £39,841 - £41,938 (Dependent upon experience) Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges-and we need someone at the top of their game to help us tackle them head-on. About the Role In this challenging yet rewarding position, you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn't just about enforcement-it's about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime. You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators. Your ability to build strong networks and partnerships will be crucial in driving impactful change. Key Responsibilities Leading investigations into tenancy fraud and handling high-level ASB cases. Gathering evidence effectively, preparing witness statements, and compiling legal packs for court cases. Attending ASB evictions and supporting victims to ensure tenancy sustainability. Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance. Collaborating with law enforcement and community organisations to strengthen neighbourhood safety. What You Need to Succeed Extensive experience in ASB management, safeguarding, and tenancy fraud investigations. Deep understanding of housing and enforcement legislation. Ability to manage a demanding workload Proven ability to handle high-pressure situations with confidence and professionalism. Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders. A passion for creating safer, stronger communities and a determination to make a tangible impact. Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets. Why Join Us? This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you. The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made.
Feb 07, 2026
Full time
Overview Anti-Social Behaviour Officer known as a "TenancyEnforcement Lead" Full Time Permanent Role based on 37.5hrs per week Salary Banding Range: £39,841 - £41,938 (Dependent upon experience) Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges-and we need someone at the top of their game to help us tackle them head-on. About the Role In this challenging yet rewarding position, you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn't just about enforcement-it's about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime. You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators. Your ability to build strong networks and partnerships will be crucial in driving impactful change. Key Responsibilities Leading investigations into tenancy fraud and handling high-level ASB cases. Gathering evidence effectively, preparing witness statements, and compiling legal packs for court cases. Attending ASB evictions and supporting victims to ensure tenancy sustainability. Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance. Collaborating with law enforcement and community organisations to strengthen neighbourhood safety. What You Need to Succeed Extensive experience in ASB management, safeguarding, and tenancy fraud investigations. Deep understanding of housing and enforcement legislation. Ability to manage a demanding workload Proven ability to handle high-pressure situations with confidence and professionalism. Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders. A passion for creating safer, stronger communities and a determination to make a tangible impact. Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets. Why Join Us? This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you. The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are currently recruiting for a team of Investigators to work on a full-time contract, at a number of different sites across the UK on behalf of a UK based Police Force. Please be advised, this is an office based role, so applicants must be able to travel to at least one of the below locations: PIP 1 LOCATIONS - Leeds, Manchester, Birmingham, Bristol, Exeter, Cardiff As well as Various London locations: Stratford/ Stockwell/ Baker Street, Kings Cross / St Pancras, Euston, London Bridge, Waterloo Victoria, Stratford, Paddington and Liverpool Street PIP2 LOCATIONS - London Bridge or London Victoria The role is paying 20.98p per hour (PAYE) Contract u ntil end of March 2026 Possible extension until May 2026 Experience: Due to the short nature of the role, candidates must have recent relevant experience within the last 3-5 years and be able to hit the ground running. Working Hours: Full-time, Monday to Friday. Candidates can start and finish anytime between 7:00 AM and 5:00 PM , within core business hours. The role is 40 hours per week (including lunch breaks) . Additional Information Office-based working only. There is no option to work from home. Condensed hours may be considered (minimum 4 days per week) for PIP 1 and 2 Part time hours 3 to 4 days per week for PIP 1 only Role Overview: The investigator gathers and examines evidence and undertakes investigations relating to volume and priority crime, placing the victim at the centre of all decisions and actions, to ascertain whether a person should be charged with an offence or if a person charged with an offence is guilty of that offence. Key Responsibilities: Evidence Collection: Collecting and gathering material, intelligence and evidence from a range of sources (including victims, witnesses, suspects, open source, intelligence, digital media and other sources of material) and recording and retaining it in a format that is evidentially admissible to support the investigative process. Interviewing: Interviewing witnesses and suspects, applying appropriate interviewing principles and techniques to gather all required information, intelligence and evidence within the criminal law and the legal framework to help bring offenders to justice. CCTV Review & Suspect Identification: Includes facial recognition comparisons and officer briefings. Intelligence Collation: Linking offences and preparing intelligence packages to assist arrests, particularly in retail theft and business robbery cases. Victim Care: Completing risk and needs assessments and providing appropriate support for victims during an investigation, through the formulation of a victim plan where required, to ensure the safety and wellbeing of the victim. Case File Preparation: Preparing and submitting investigative outcome reports, building case files and managing the disclosure of material to ensure compliance with best practice procedures. Security Clearance: NPPV2 (Full) required. Skills, Qualifications and Experience: Must hold PIP Level 1 OR PIP Level 2accreditation. Demonstrable experience of complex information gathering and problem solving. A detailed understanding of the criminal justice system. If you would like to be considered for this position and have the relevant experience, then please send your CV Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Feb 07, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. We are currently recruiting for a team of Investigators to work on a full-time contract, at a number of different sites across the UK on behalf of a UK based Police Force. Please be advised, this is an office based role, so applicants must be able to travel to at least one of the below locations: PIP 1 LOCATIONS - Leeds, Manchester, Birmingham, Bristol, Exeter, Cardiff As well as Various London locations: Stratford/ Stockwell/ Baker Street, Kings Cross / St Pancras, Euston, London Bridge, Waterloo Victoria, Stratford, Paddington and Liverpool Street PIP2 LOCATIONS - London Bridge or London Victoria The role is paying 20.98p per hour (PAYE) Contract u ntil end of March 2026 Possible extension until May 2026 Experience: Due to the short nature of the role, candidates must have recent relevant experience within the last 3-5 years and be able to hit the ground running. Working Hours: Full-time, Monday to Friday. Candidates can start and finish anytime between 7:00 AM and 5:00 PM , within core business hours. The role is 40 hours per week (including lunch breaks) . Additional Information Office-based working only. There is no option to work from home. Condensed hours may be considered (minimum 4 days per week) for PIP 1 and 2 Part time hours 3 to 4 days per week for PIP 1 only Role Overview: The investigator gathers and examines evidence and undertakes investigations relating to volume and priority crime, placing the victim at the centre of all decisions and actions, to ascertain whether a person should be charged with an offence or if a person charged with an offence is guilty of that offence. Key Responsibilities: Evidence Collection: Collecting and gathering material, intelligence and evidence from a range of sources (including victims, witnesses, suspects, open source, intelligence, digital media and other sources of material) and recording and retaining it in a format that is evidentially admissible to support the investigative process. Interviewing: Interviewing witnesses and suspects, applying appropriate interviewing principles and techniques to gather all required information, intelligence and evidence within the criminal law and the legal framework to help bring offenders to justice. CCTV Review & Suspect Identification: Includes facial recognition comparisons and officer briefings. Intelligence Collation: Linking offences and preparing intelligence packages to assist arrests, particularly in retail theft and business robbery cases. Victim Care: Completing risk and needs assessments and providing appropriate support for victims during an investigation, through the formulation of a victim plan where required, to ensure the safety and wellbeing of the victim. Case File Preparation: Preparing and submitting investigative outcome reports, building case files and managing the disclosure of material to ensure compliance with best practice procedures. Security Clearance: NPPV2 (Full) required. Skills, Qualifications and Experience: Must hold PIP Level 1 OR PIP Level 2accreditation. Demonstrable experience of complex information gathering and problem solving. A detailed understanding of the criminal justice system. If you would like to be considered for this position and have the relevant experience, then please send your CV Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
The Role We're looking for a Senior Content Engineer to help us research, plan, and create advanced content and virtual labs for our online courses. The ideal candidate has extensive experience in blue team cyber security roles and a strong background in training content development. Technical Skills & Experience To be considered for this opportunity, you must have at least 5 years of relevant cyber security industry experience in roles such as L3/L4 SOC Analyst, Security Engineer, Incident Responder, Threat Hunter or Digital Forensics Investigator. You should also demonstrate: Strong expertise in core blue team areas: incident detection and response, threat intelligence, log analysis, security monitoring, and digital forensics. A deep understanding of networking, computing, and operating systems as they relate to security practices. Familiarity with blue team tooling (e.g., SIEM, EDR, IDS/IPS, forensic tools) and methodologies (e.g., MITRE ATT&CK framework, log analysis, malware analysis). Proven ability to research and adapt to emerging threats and technologies and translate that knowledge into engaging training content. Strong verbal and written English communication skills, essential for conveying complex technical concepts. Job Responsibilities Research, design, and develop defensive cyber security training material with supporting hands-on lab exercises (such as virtual machines and datasets for analysis). Collaborate with the Content Engineering Team to support security training coverage and identify content development opportunities. Experience developing and configuring virtual machines and sample datasets for realistic cybersecurity labs. Provide guidance and support to other Content Engineering Team members in areas of expertise. Take charge of planning and designing portions of the content development roadmap. Collaborate with the Head of Content Engineering to continuously improve the content development process. Analyze industry trends in tooling and techniques and recreate them as teachable content. Strategically plan, review, and schedule content with our blue team content engineering team. Preferred Skills (nice-to-have): Creating challenges for capture the flags (CTFs) Programming experience in any of the following: Python, PHP, Bash, Powershell Experience leading/ coaching/ mentoring others Certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), Certified SOC Analyst (CSA), Certified Forensic Analyst (GCFA), CompTIA CySA+, BTL2 Benefits & Perks 100% Remote - In a fully digital world, work from anywhere you want! Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. Company Retreat - an annual company retreat, fully paid for by us! Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Short introduction call (30 mins) Stage 2: Technical Take Home Exercise (part 1 & 2) Stage 3: Interview with our Head of Content Engineering (one hour) Stage 4: Final call with a Co-Founder (30 mins) At this time, we are unable to provide sponsorship.
Feb 07, 2026
Full time
The Role We're looking for a Senior Content Engineer to help us research, plan, and create advanced content and virtual labs for our online courses. The ideal candidate has extensive experience in blue team cyber security roles and a strong background in training content development. Technical Skills & Experience To be considered for this opportunity, you must have at least 5 years of relevant cyber security industry experience in roles such as L3/L4 SOC Analyst, Security Engineer, Incident Responder, Threat Hunter or Digital Forensics Investigator. You should also demonstrate: Strong expertise in core blue team areas: incident detection and response, threat intelligence, log analysis, security monitoring, and digital forensics. A deep understanding of networking, computing, and operating systems as they relate to security practices. Familiarity with blue team tooling (e.g., SIEM, EDR, IDS/IPS, forensic tools) and methodologies (e.g., MITRE ATT&CK framework, log analysis, malware analysis). Proven ability to research and adapt to emerging threats and technologies and translate that knowledge into engaging training content. Strong verbal and written English communication skills, essential for conveying complex technical concepts. Job Responsibilities Research, design, and develop defensive cyber security training material with supporting hands-on lab exercises (such as virtual machines and datasets for analysis). Collaborate with the Content Engineering Team to support security training coverage and identify content development opportunities. Experience developing and configuring virtual machines and sample datasets for realistic cybersecurity labs. Provide guidance and support to other Content Engineering Team members in areas of expertise. Take charge of planning and designing portions of the content development roadmap. Collaborate with the Head of Content Engineering to continuously improve the content development process. Analyze industry trends in tooling and techniques and recreate them as teachable content. Strategically plan, review, and schedule content with our blue team content engineering team. Preferred Skills (nice-to-have): Creating challenges for capture the flags (CTFs) Programming experience in any of the following: Python, PHP, Bash, Powershell Experience leading/ coaching/ mentoring others Certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Enterprise Defender (GCED), Certified SOC Analyst (CSA), Certified Forensic Analyst (GCFA), CompTIA CySA+, BTL2 Benefits & Perks 100% Remote - In a fully digital world, work from anywhere you want! Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. Company Retreat - an annual company retreat, fully paid for by us! Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Short introduction call (30 mins) Stage 2: Technical Take Home Exercise (part 1 & 2) Stage 3: Interview with our Head of Content Engineering (one hour) Stage 4: Final call with a Co-Founder (30 mins) At this time, we are unable to provide sponsorship.
Join Our Client's Northampton Police's Team as a Major Crime Staff Investigator! Are you passionate about supporting vital investigations and contributing to public safety? We have an exciting opportunity for a Major Crime Staff Investigator based in Northampton. This temporary role offers an hourly rate of 15.72, and we're looking for enthusiastic candidates to work full time in a dynamic environment. What You'll Do: As a Major Crime Staff Investigator, you will play a crucial role in supporting investigating officers through various administrative tasks. Your responsibilities will include: Witness/Victim Statements: Prepare and write statements in the approved evidential format, ensuring accuracy and clarity. Clerical Support: Provide essential clerical support by updating internal records, managing the NICHE-Crime Recording System, HOLMES Database, and Cycomms applications, as well as submitting information through LANDesk and forensic systems. Investigation Support: Undertake tasks that support criminal investigations, including reviewing sensitive materials and conducting CCTV and witness inquiries. Exhibit Management: Handle, seize, and ensure the continuity of exhibits. You will record information, manage storage, prepare exhibit lists, and oversee property disposal in accordance with the Designated Power Police Reform Act 2002. Liaison: Collaborate with other police forces, outside agencies, and partners to fulfill investigation requirements effectively. Interview Assistance: Support the Lead Interviewer in suspect and victim interviews as a Second Interviewer (Designated Powers not required). File Preparation: Assist in preparing case files to meet the standards set by Northamptonshire Police and Crown Prosecution Policies. Additional Tasks: Perform other reasonable tasks as directed by an Officer in Charge (OIC) or Supervisor to ensure the success of criminal investigations. What We're Looking For: To thrive in this role, you should possess: Strong organizational and communication skills. You MUST have experience of working within Policing and desirably HOLMES A detail-oriented mindset with the ability to handle sensitive information. A proactive attitude and willingness to learn. Experience or familiarity with crime investigation processes would be advantageous, but we welcome enthusiastic individuals eager to make a difference. Due to Police Vetting criteria you MUST have resided within the UK continuously for at least 3 years at the time of application. Why Join Us? This is more than just a job; it's an opportunity to make a real impact in your community. You will be part of a dedicated team committed to ensuring justice and safety for all. Plus, you'll gain valuable experience in the field of major crime investigations! Ready to Make a Difference? If you're excited about this opportunity and meet the qualifications, we want to hear from you! Apply now to become a Major Crime Staff Investigator and take the next step in your career. Application Process: Submit your CV and a brief cover letter outlining your interest and relevant experience. We can't wait to welcome you to our team! This role is temporary and based in Northampton. The hourly rate is 15.72. Full-time commitment required. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 06, 2026
Seasonal
Join Our Client's Northampton Police's Team as a Major Crime Staff Investigator! Are you passionate about supporting vital investigations and contributing to public safety? We have an exciting opportunity for a Major Crime Staff Investigator based in Northampton. This temporary role offers an hourly rate of 15.72, and we're looking for enthusiastic candidates to work full time in a dynamic environment. What You'll Do: As a Major Crime Staff Investigator, you will play a crucial role in supporting investigating officers through various administrative tasks. Your responsibilities will include: Witness/Victim Statements: Prepare and write statements in the approved evidential format, ensuring accuracy and clarity. Clerical Support: Provide essential clerical support by updating internal records, managing the NICHE-Crime Recording System, HOLMES Database, and Cycomms applications, as well as submitting information through LANDesk and forensic systems. Investigation Support: Undertake tasks that support criminal investigations, including reviewing sensitive materials and conducting CCTV and witness inquiries. Exhibit Management: Handle, seize, and ensure the continuity of exhibits. You will record information, manage storage, prepare exhibit lists, and oversee property disposal in accordance with the Designated Power Police Reform Act 2002. Liaison: Collaborate with other police forces, outside agencies, and partners to fulfill investigation requirements effectively. Interview Assistance: Support the Lead Interviewer in suspect and victim interviews as a Second Interviewer (Designated Powers not required). File Preparation: Assist in preparing case files to meet the standards set by Northamptonshire Police and Crown Prosecution Policies. Additional Tasks: Perform other reasonable tasks as directed by an Officer in Charge (OIC) or Supervisor to ensure the success of criminal investigations. What We're Looking For: To thrive in this role, you should possess: Strong organizational and communication skills. You MUST have experience of working within Policing and desirably HOLMES A detail-oriented mindset with the ability to handle sensitive information. A proactive attitude and willingness to learn. Experience or familiarity with crime investigation processes would be advantageous, but we welcome enthusiastic individuals eager to make a difference. Due to Police Vetting criteria you MUST have resided within the UK continuously for at least 3 years at the time of application. Why Join Us? This is more than just a job; it's an opportunity to make a real impact in your community. You will be part of a dedicated team committed to ensuring justice and safety for all. Plus, you'll gain valuable experience in the field of major crime investigations! Ready to Make a Difference? If you're excited about this opportunity and meet the qualifications, we want to hear from you! Apply now to become a Major Crime Staff Investigator and take the next step in your career. Application Process: Submit your CV and a brief cover letter outlining your interest and relevant experience. We can't wait to welcome you to our team! This role is temporary and based in Northampton. The hourly rate is 15.72. Full-time commitment required. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Director of Medical Operations page is loaded Director of Medical Operationsremote type: Not Applicablelocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Todaytime left to apply: End Date: February 26, 2026 (21 days left to apply)job requisition id: R383360Job DescriptionAre you ready to step into a high-impact leadership role at the heart of UK & Ireland Medical Affairs, where you'll shape strategy, elevate standards and influence the future of patient care. This is a rare opportunity to own end-to-end medical excellence - from Medical Information, RWE and clinical operations to governance, ABPI signatory strategy and omnichannel innovation. You'll work side by side with senior country leadership, act as a trusted ambassador to key external stakeholders, and build a high-performing team that delivers outstanding science, compliance and business impact. What you will do: Lead operational excellence across UK & Ireland (UKI) Medical Affairs, partnering with the Country Medical Director and Medical Leadership Team to align with cross functional and regional business priorities and UK/Ireland regulatory frameworks. Own Medical Information and MAH/DPOC responsibilities, leading an industry leading medical information function that consistently meets and exceeds compliance obligations. Drive Real World Evidence and clinical operations (LDG and MISP), delivering integrated evidence plans, investigator initiated studies and innovative use of real world healthcare data on time and on budget. Lead medical modernisation and innovation (including omnichannel medical strategy), scaling new ways of working across UKI Medical Affairs with regional and cross functional partners. Oversee governance, training, process assurance and audit readiness, ensuring 100% compliance with ABPI, regulatory requirements and internal quality standards. Build and maintain a robust ABPI signatory model, ensuring high quality, compliant materials and activities and managing signatory training, validation and registration with PMCPA and MHRA. Shape and manage Medical Affairs budgets with disciplined planning, delivery and tracking, meeting financial forecasts within agreed variance. Provide strategic medical leadership for pipeline and new products, aligning therapy area, cross functional and UKI leadership teams to inform launch and lifecycle strategies. Act as a key external ambassador, ensuring UK decision makers have access to high quality, UK relevant scientific and clinical data, and engaging with life sciences, academia, professional bodies and government. Attract, develop and inspire talent, champion cross functional collaboration, role model integrity and ethical governance, and deputise for UK medical leadership when required.What you will need: Medical or pharmacy degree or PhD. Significant Medical Affairs industry experience (ideally >5 years) with a robust understanding and working knowledge of medical affairs excellence and operations and a clear demonstration of achievements, in the areas of Medical Information, Integrated Evidence Planning, Scientific Services and Medical Innovation and Omnichannel Strategy. Strong leadership experience in medical affairs with previous line management and an expertise in drive and build high performing teams, with a focus on developing and inspiring talent. A demonstration of understanding the identification, application and adoption of technologies and processes in the medical affairs and wider pharmaceutical and/or healthcare delivery environments. Understanding of the wider NHS environment and key opportunities for pharma and the NHS to partner effectively within the scope of GCP, regulations and the ABPI Code of Practice - with high level of knowledge of ABPI Code of Practice and a AQP or HCP final signatory.We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Change Management, Execution Excellence, Leadership Alignment, Management Process, Medical Affairs, Medical Care, Medical Communications, Professional Networking, Results-Oriented, Scientific Exchange, Stakeholder Engagement, Strategic Planning, Strategic Thinking Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 02/26/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Feb 06, 2026
Full time
Director of Medical Operations page is loaded Director of Medical Operationsremote type: Not Applicablelocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Todaytime left to apply: End Date: February 26, 2026 (21 days left to apply)job requisition id: R383360Job DescriptionAre you ready to step into a high-impact leadership role at the heart of UK & Ireland Medical Affairs, where you'll shape strategy, elevate standards and influence the future of patient care. This is a rare opportunity to own end-to-end medical excellence - from Medical Information, RWE and clinical operations to governance, ABPI signatory strategy and omnichannel innovation. You'll work side by side with senior country leadership, act as a trusted ambassador to key external stakeholders, and build a high-performing team that delivers outstanding science, compliance and business impact. What you will do: Lead operational excellence across UK & Ireland (UKI) Medical Affairs, partnering with the Country Medical Director and Medical Leadership Team to align with cross functional and regional business priorities and UK/Ireland regulatory frameworks. Own Medical Information and MAH/DPOC responsibilities, leading an industry leading medical information function that consistently meets and exceeds compliance obligations. Drive Real World Evidence and clinical operations (LDG and MISP), delivering integrated evidence plans, investigator initiated studies and innovative use of real world healthcare data on time and on budget. Lead medical modernisation and innovation (including omnichannel medical strategy), scaling new ways of working across UKI Medical Affairs with regional and cross functional partners. Oversee governance, training, process assurance and audit readiness, ensuring 100% compliance with ABPI, regulatory requirements and internal quality standards. Build and maintain a robust ABPI signatory model, ensuring high quality, compliant materials and activities and managing signatory training, validation and registration with PMCPA and MHRA. Shape and manage Medical Affairs budgets with disciplined planning, delivery and tracking, meeting financial forecasts within agreed variance. Provide strategic medical leadership for pipeline and new products, aligning therapy area, cross functional and UKI leadership teams to inform launch and lifecycle strategies. Act as a key external ambassador, ensuring UK decision makers have access to high quality, UK relevant scientific and clinical data, and engaging with life sciences, academia, professional bodies and government. Attract, develop and inspire talent, champion cross functional collaboration, role model integrity and ethical governance, and deputise for UK medical leadership when required.What you will need: Medical or pharmacy degree or PhD. Significant Medical Affairs industry experience (ideally >5 years) with a robust understanding and working knowledge of medical affairs excellence and operations and a clear demonstration of achievements, in the areas of Medical Information, Integrated Evidence Planning, Scientific Services and Medical Innovation and Omnichannel Strategy. Strong leadership experience in medical affairs with previous line management and an expertise in drive and build high performing teams, with a focus on developing and inspiring talent. A demonstration of understanding the identification, application and adoption of technologies and processes in the medical affairs and wider pharmaceutical and/or healthcare delivery environments. Understanding of the wider NHS environment and key opportunities for pharma and the NHS to partner effectively within the scope of GCP, regulations and the ABPI Code of Practice - with high level of knowledge of ABPI Code of Practice and a AQP or HCP final signatory.We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Change Management, Execution Excellence, Leadership Alignment, Management Process, Medical Affairs, Medical Care, Medical Communications, Professional Networking, Results-Oriented, Scientific Exchange, Stakeholder Engagement, Strategic Planning, Strategic Thinking Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 02/26/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
My Higher Education client based in central London are urgently seeking an Interim ER Specialist with change management experience for a 4 to 6 month contract at a rate of 275 to 350 per day through an umbrella company. The role will be carried out over 4 days per week (Monday to Thursday) and will involve hybrid working with 2 days in the office and 2 days working remotely. Reporting to the Deputy Director of HR, your role will provide expert advice and guidance on employee relations matters across the college, ensuring compliance with UK employment legislation, public sector frameworks, and the colleges policies and procedures. The role supports line managers and employees in resolving workplace issues fairly and transparently. You will work across 2 directorates, supporting and guiding their Directors and and senior managers through periods of organisational change. The main duties of the role will include: - Assist the Principal HR Business Partner in the set up of a case management system and process, routine operating protocols, training and coaching for Human Resources, line managers, panel members, and investigators to follow for employee relations cases. Provide expert support to managers in managing complex employee relations cases including disciplinary, grievance, probation, capability, and sickness and attendance issues, ensuring adherence to the College's policies and procedures, the public sector duties, and statutory requirements. Provide timely, credible, and impartial advice to managers to achieve fair and robust outcomes. Support organisational change initiatives, including restructures and consultations, ensuring compliance with the College's policies and procedures and the recognition and partnership agreements. The ideal candidate will have experience in the Higher Education sector with significant experience in managing complex employee relations cases and organisational change programmes and strong stakeholder management skills, including experience of working in a unionised workplace. If you have the skills and experience for this role and you are available at short notice, please submit your up to date CV and contact details now.
Feb 06, 2026
Seasonal
My Higher Education client based in central London are urgently seeking an Interim ER Specialist with change management experience for a 4 to 6 month contract at a rate of 275 to 350 per day through an umbrella company. The role will be carried out over 4 days per week (Monday to Thursday) and will involve hybrid working with 2 days in the office and 2 days working remotely. Reporting to the Deputy Director of HR, your role will provide expert advice and guidance on employee relations matters across the college, ensuring compliance with UK employment legislation, public sector frameworks, and the colleges policies and procedures. The role supports line managers and employees in resolving workplace issues fairly and transparently. You will work across 2 directorates, supporting and guiding their Directors and and senior managers through periods of organisational change. The main duties of the role will include: - Assist the Principal HR Business Partner in the set up of a case management system and process, routine operating protocols, training and coaching for Human Resources, line managers, panel members, and investigators to follow for employee relations cases. Provide expert support to managers in managing complex employee relations cases including disciplinary, grievance, probation, capability, and sickness and attendance issues, ensuring adherence to the College's policies and procedures, the public sector duties, and statutory requirements. Provide timely, credible, and impartial advice to managers to achieve fair and robust outcomes. Support organisational change initiatives, including restructures and consultations, ensuring compliance with the College's policies and procedures and the recognition and partnership agreements. The ideal candidate will have experience in the Higher Education sector with significant experience in managing complex employee relations cases and organisational change programmes and strong stakeholder management skills, including experience of working in a unionised workplace. If you have the skills and experience for this role and you are available at short notice, please submit your up to date CV and contact details now.
Compliance Investigator - Aviation MRO We are a leading UK helicopter organisation specialising in civil and military aviation support. Our Oxford Airport site serves as a national hub for helicopter maintenance, bespoke completions, engineering, training, and spares support. With extensive in-house capabilities-covering design, customisation, installation, flight-testing, certification, and technical support-we deliver high-quality solutions across multiple UK locations and maintain long-standing partnerships within both the civil and defence sectors. We are seeking a Compliance Investigator to join our dedicated Compliance Team in Oxford. This role is vital in ensuring our operations remain aligned with regulatory requirements, internal quality standards, and our commitment to safety and continuous improvement. The position requires travel to all company sites across the UK to support consistent compliance practices. About the Role As a Compliance Investigator within our Helicopter Maintenance Repair Organisation (MRO), you will conduct in-depth investigations into compliance issues, identify root causes, and drive corrective and preventive actions across the business. You will play a key role in promoting safety, regulatory compliance, and operational excellence. Key Responsibilities Compliance Investigations & Root Cause Analysis Lead thorough investigations into compliance incidents, discrepancies, and safety concerns. Conduct MEDA investigations as required. Apply recognised RCA methods (5 Whys, Fishbone/Ishikawa, Fault Tree Analysis). Identify Human Factors and Human Performance elements contributing to events. Detect trends and systemic issues to ensure lasting corrective actions. Regulatory & Quality Assurance Ensure compliance with UK CAA/EASA Part 145, Part CAMO, Part 21G, and relevant military aviation regulations (MRP 145, MIL CAMO). Work closely with Quality Assurance teams to refine audit and inspection processes. Support regulatory audits and lead the closure of non-conformances. Process Improvement & Risk Mitigation Partner with engineering, maintenance, production, and safety teams to strengthen processes. Develop and recommend risk-mitigation strategies. Promote best practices in safety, human factors, and compliance monitoring. Stakeholder Engagement & Reporting Produce detailed investigation reports for senior management and regulatory bodies. Maintain clear, accurate records of investigations and CAPA activity. Build strong relationships across operational teams to enhance compliance awareness. Skills & Experience Essential Experience in compliance investigations within aviation maintenance or aerospace environments. Strong expertise in Root Cause Analysis and problem-solving tools. Solid understanding of UK CAA/EASA regulatory frameworks and relevant MRO standards. Knowledge of Human Factors and Human Performance principles. Experience in audits, inspections, and analysis of technical/maintenance documentation. Excellent report-writing, analytical, and communication skills. Proficiency with QMS, compliance monitoring systems, and data analysis tools. Desirable Experience with Lean, Six Sigma, or continuous improvement methodologies. MEDA investigation experience. Familiarity with Part CAMO, Part 21G, military aviation regulations (MAA, MRP145, MIL CAMO). Knowledge of ISO 9001, AS9100. Strong interpersonal skills with the ability to influence at all levels. Education & Qualifications Essential Formal training in RCA and investigative techniques. Ability to obtain Security Clearance (SC) and DBS clearance. Desirable Aviation Safety Management Systems (SMS) certification. Auditor or Lead Auditor qualification. Lean Six Sigma Green/Black Belt. Extensive experience in aviation compliance, investigation, or audit functions. Additional Requirements Eligibility for SC clearance and ability to meet DBS requirements. Must satisfy Export Compliance Regulations.
Feb 06, 2026
Contractor
Compliance Investigator - Aviation MRO We are a leading UK helicopter organisation specialising in civil and military aviation support. Our Oxford Airport site serves as a national hub for helicopter maintenance, bespoke completions, engineering, training, and spares support. With extensive in-house capabilities-covering design, customisation, installation, flight-testing, certification, and technical support-we deliver high-quality solutions across multiple UK locations and maintain long-standing partnerships within both the civil and defence sectors. We are seeking a Compliance Investigator to join our dedicated Compliance Team in Oxford. This role is vital in ensuring our operations remain aligned with regulatory requirements, internal quality standards, and our commitment to safety and continuous improvement. The position requires travel to all company sites across the UK to support consistent compliance practices. About the Role As a Compliance Investigator within our Helicopter Maintenance Repair Organisation (MRO), you will conduct in-depth investigations into compliance issues, identify root causes, and drive corrective and preventive actions across the business. You will play a key role in promoting safety, regulatory compliance, and operational excellence. Key Responsibilities Compliance Investigations & Root Cause Analysis Lead thorough investigations into compliance incidents, discrepancies, and safety concerns. Conduct MEDA investigations as required. Apply recognised RCA methods (5 Whys, Fishbone/Ishikawa, Fault Tree Analysis). Identify Human Factors and Human Performance elements contributing to events. Detect trends and systemic issues to ensure lasting corrective actions. Regulatory & Quality Assurance Ensure compliance with UK CAA/EASA Part 145, Part CAMO, Part 21G, and relevant military aviation regulations (MRP 145, MIL CAMO). Work closely with Quality Assurance teams to refine audit and inspection processes. Support regulatory audits and lead the closure of non-conformances. Process Improvement & Risk Mitigation Partner with engineering, maintenance, production, and safety teams to strengthen processes. Develop and recommend risk-mitigation strategies. Promote best practices in safety, human factors, and compliance monitoring. Stakeholder Engagement & Reporting Produce detailed investigation reports for senior management and regulatory bodies. Maintain clear, accurate records of investigations and CAPA activity. Build strong relationships across operational teams to enhance compliance awareness. Skills & Experience Essential Experience in compliance investigations within aviation maintenance or aerospace environments. Strong expertise in Root Cause Analysis and problem-solving tools. Solid understanding of UK CAA/EASA regulatory frameworks and relevant MRO standards. Knowledge of Human Factors and Human Performance principles. Experience in audits, inspections, and analysis of technical/maintenance documentation. Excellent report-writing, analytical, and communication skills. Proficiency with QMS, compliance monitoring systems, and data analysis tools. Desirable Experience with Lean, Six Sigma, or continuous improvement methodologies. MEDA investigation experience. Familiarity with Part CAMO, Part 21G, military aviation regulations (MAA, MRP145, MIL CAMO). Knowledge of ISO 9001, AS9100. Strong interpersonal skills with the ability to influence at all levels. Education & Qualifications Essential Formal training in RCA and investigative techniques. Ability to obtain Security Clearance (SC) and DBS clearance. Desirable Aviation Safety Management Systems (SMS) certification. Auditor or Lead Auditor qualification. Lean Six Sigma Green/Black Belt. Extensive experience in aviation compliance, investigation, or audit functions. Additional Requirements Eligibility for SC clearance and ability to meet DBS requirements. Must satisfy Export Compliance Regulations.
Housing Complaints / Resolutions Officer Role Repairs investigation and written formal complaint responses Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries Hybrid Working Perm Role - 1 /2 days a week in the office We have a fantastic new job opportunity for a Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills
Feb 05, 2026
Full time
Housing Complaints / Resolutions Officer Role Repairs investigation and written formal complaint responses Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries Hybrid Working Perm Role - 1 /2 days a week in the office We have a fantastic new job opportunity for a Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills
