Global Financial Crimes Specialist - Quality Control Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Role Description: This job is responsible for supporting the execution of substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes executives and managers with activities that support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance - Enterprise Policies and the Enterprise Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Perform quality control (QC) tests to ensure AML and Fraud investigations are completed in accordance with regulatory requirements and internal procedures. Review and scoring of simple to complex AML and fraud cases for GFC Non-US Investigations; evaluation of any errors/discrepancies and document findings in a timely matter. Supports the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed Assists in the production of independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders Assists in the monitoring of changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed Contributes to risk coverage plans, executes independent risk monitoring, testing, and risk assessments Supports with escalating financial crimes-related compliance and operational risks and issues to appropriate governance routines, management/board level committees Identifying and tracking any required remediation actions and ensuring timely documentation. Maintain and update QC procedures to align with regulatory and internal standards. Respond to audit-related queries and provide necessary documentation. Prepare and deliver monthly QC reports in a timely manner with accurate findings and recommendations. Provide training and guidance to relevant stakeholders, including QC Associates, Investigators, QA teams, and MLROs, as needed. Required Qualifications: Demonstrated business and functional experience in AML or fraud Degree required: Bachelor's or equivalent experience Confident working within global policies, procedures and risk management guidelines Strong organisational skills, time management, and attention to detail Desired Qualifications: AML experience reviewing cases in broker dealer, global financial crimes and/or terrorist financing Excellent Microsoft Office skills including Excel, Powerpoint, Word and Access Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
Global Financial Crimes Specialist - Quality Control Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Role Description: This job is responsible for supporting the execution of substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes executives and managers with activities that support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance - Enterprise Policies and the Enterprise Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Perform quality control (QC) tests to ensure AML and Fraud investigations are completed in accordance with regulatory requirements and internal procedures. Review and scoring of simple to complex AML and fraud cases for GFC Non-US Investigations; evaluation of any errors/discrepancies and document findings in a timely matter. Supports the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed Assists in the production of independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders Assists in the monitoring of changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed Contributes to risk coverage plans, executes independent risk monitoring, testing, and risk assessments Supports with escalating financial crimes-related compliance and operational risks and issues to appropriate governance routines, management/board level committees Identifying and tracking any required remediation actions and ensuring timely documentation. Maintain and update QC procedures to align with regulatory and internal standards. Respond to audit-related queries and provide necessary documentation. Prepare and deliver monthly QC reports in a timely manner with accurate findings and recommendations. Provide training and guidance to relevant stakeholders, including QC Associates, Investigators, QA teams, and MLROs, as needed. Required Qualifications: Demonstrated business and functional experience in AML or fraud Degree required: Bachelor's or equivalent experience Confident working within global policies, procedures and risk management guidelines Strong organisational skills, time management, and attention to detail Desired Qualifications: AML experience reviewing cases in broker dealer, global financial crimes and/or terrorist financing Excellent Microsoft Office skills including Excel, Powerpoint, Word and Access Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Associate Director, Medical Writing, is responsible for the efficient preparation of high-quality, strategically aligned medical writing deliverables within one or more program. S/he will work directly with cross functional teams to author regulatory documents (eg, protocols, clinical study reports, briefing books, submission documents, investigator brochures). For programs with multiple deliverables, s/he may be responsible for managing writers. The incumbent will ensure that strategically aligned communication points are conveyed in medical writing deliverables and that the communication points are consistent across program documentation. S/He will mitigate risk associated with medical writing and disclosure processes by contributing to Best Practices and SOPs. This role has global responsibilities, including participation in global teams and interaction with regulatory agencies in multiple regions. This role may have line management responsibilities. Essential Functions/Responsibilities Works with the cross functional team to ensure effective communication of data in the respective documents. Works with the cross functional team to ensure that communication needs for the clinical data are considered early in the development program to enable consistency of data presentation and messaging throughout the clinical program lifecycle. Analyzes study level documents for their ability to deliver the information required by the target audience (eg, health authorities). Communicates proactively and efficiently within the MW team and across R&D. Ensures quality of medical writing deliverables and that work on assigned projects adheres to departmental procedures / practices, and industry / international standards. Possible oversight of contract medical writers to ensure efficient preparation of medical writing deliverables for assigned clinical program(s) according to budget and timelines. Collaboration and strategic partnership with cross functional team members to ensure understanding of program strategy and the nature of medical writing services required to deliver on company objectives. Required Knowledge, Skills, and Abilities Exceptional English language skills and ability to write and edit complex material to ensure accuracy, clarity, and effectiveness. Clear understanding of lean authoring for clinical regulatory documents. A solid understanding of the clinical development process, including the documents that are required at each stage. For early development: knowledge of pre-clinical and nonclinical regulatory requirements and reporting is required. Prior contribution to, and an understanding of, global submissions. Expert MS Office skills with a special focus on word processing, tables, spreadsheets, presentations, graphics and templates. Excellent written and oral communication skills and demonstrated coaching and problem-solving abilities. Knowledge of ICH and CTD guidelines for clinical and regulatory submission documents Ability to think strategically; demonstrated negotiating skills and resourcefulness. Demonstrated ability to manage several projects simultaneously. Ability to critically analyze and synthesize complex scientific information. High degree of influencing skills in shaping and developing content and wording. Demonstrated ability to work collaboratively; multicultural sensitivity, builds positive and productive relationships, seeks input and demonstrates an appreciation for diverse views by incorporating them into decisions / proposals. Successful track record of leading complex clinical / regulatory writing projects. Demonstrated ability to make decisions even in the absence of complete information. An excellent understanding of all aspect of ICH-GCP; keen insight on external clinical publication practices and standards (ICMJE, AMA, GPP). Excellent organizational and time management skills and attention to detail. Required/Preferred Education and Licenses BA/BS with at least 8 years (or advanced degree with at least 5 years) writing experience in the pharmaceutical industry across therapeutic areas required. Advanced degree preferred. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $154,400.00 - $231,600.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jan 20, 2026
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Associate Director, Medical Writing, is responsible for the efficient preparation of high-quality, strategically aligned medical writing deliverables within one or more program. S/he will work directly with cross functional teams to author regulatory documents (eg, protocols, clinical study reports, briefing books, submission documents, investigator brochures). For programs with multiple deliverables, s/he may be responsible for managing writers. The incumbent will ensure that strategically aligned communication points are conveyed in medical writing deliverables and that the communication points are consistent across program documentation. S/He will mitigate risk associated with medical writing and disclosure processes by contributing to Best Practices and SOPs. This role has global responsibilities, including participation in global teams and interaction with regulatory agencies in multiple regions. This role may have line management responsibilities. Essential Functions/Responsibilities Works with the cross functional team to ensure effective communication of data in the respective documents. Works with the cross functional team to ensure that communication needs for the clinical data are considered early in the development program to enable consistency of data presentation and messaging throughout the clinical program lifecycle. Analyzes study level documents for their ability to deliver the information required by the target audience (eg, health authorities). Communicates proactively and efficiently within the MW team and across R&D. Ensures quality of medical writing deliverables and that work on assigned projects adheres to departmental procedures / practices, and industry / international standards. Possible oversight of contract medical writers to ensure efficient preparation of medical writing deliverables for assigned clinical program(s) according to budget and timelines. Collaboration and strategic partnership with cross functional team members to ensure understanding of program strategy and the nature of medical writing services required to deliver on company objectives. Required Knowledge, Skills, and Abilities Exceptional English language skills and ability to write and edit complex material to ensure accuracy, clarity, and effectiveness. Clear understanding of lean authoring for clinical regulatory documents. A solid understanding of the clinical development process, including the documents that are required at each stage. For early development: knowledge of pre-clinical and nonclinical regulatory requirements and reporting is required. Prior contribution to, and an understanding of, global submissions. Expert MS Office skills with a special focus on word processing, tables, spreadsheets, presentations, graphics and templates. Excellent written and oral communication skills and demonstrated coaching and problem-solving abilities. Knowledge of ICH and CTD guidelines for clinical and regulatory submission documents Ability to think strategically; demonstrated negotiating skills and resourcefulness. Demonstrated ability to manage several projects simultaneously. Ability to critically analyze and synthesize complex scientific information. High degree of influencing skills in shaping and developing content and wording. Demonstrated ability to work collaboratively; multicultural sensitivity, builds positive and productive relationships, seeks input and demonstrates an appreciation for diverse views by incorporating them into decisions / proposals. Successful track record of leading complex clinical / regulatory writing projects. Demonstrated ability to make decisions even in the absence of complete information. An excellent understanding of all aspect of ICH-GCP; keen insight on external clinical publication practices and standards (ICMJE, AMA, GPP). Excellent organizational and time management skills and attention to detail. Required/Preferred Education and Licenses BA/BS with at least 8 years (or advanced degree with at least 5 years) writing experience in the pharmaceutical industry across therapeutic areas required. Advanced degree preferred. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $154,400.00 - $231,600.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Global Financial Crimes Specialist - Proficiency Coach Corporate Title: up to VP Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include reviewing routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented. Responsibilities: Reviews, analyses, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics Reviews Activity Intelligence Reports (AIRs) in a timely and accurate manner for submission to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front-Line Units (FLU) to resolve investigations Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures Required Qualifications: Robust relevant business and functional experience Degree required: Bachelor's or equivalent work experience. Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position, as well as relevant experience of AML/Compliance and or knowledge of AML typologies. Proficiency in Microsoft Excel is needed. Desired Qualifications: Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists Knowledge of global markets, global banking and investment banking businesses and products, and related financial crimes risks Ability to analyse large amounts of data, intelligence, and information to detect suspicious activity Skills: Coaching Fraud Management Quality Assurance Regulatory Compliance Investigation Management Policies, Procedures, and Guidelines Management Risk Management Issue Management Reporting Written Communications Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
Global Financial Crimes Specialist - Proficiency Coach Corporate Title: up to VP Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include reviewing routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented. Responsibilities: Reviews, analyses, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics Reviews Activity Intelligence Reports (AIRs) in a timely and accurate manner for submission to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front-Line Units (FLU) to resolve investigations Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures Required Qualifications: Robust relevant business and functional experience Degree required: Bachelor's or equivalent work experience. Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position, as well as relevant experience of AML/Compliance and or knowledge of AML typologies. Proficiency in Microsoft Excel is needed. Desired Qualifications: Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists Knowledge of global markets, global banking and investment banking businesses and products, and related financial crimes risks Ability to analyse large amounts of data, intelligence, and information to detect suspicious activity Skills: Coaching Fraud Management Quality Assurance Regulatory Compliance Investigation Management Policies, Procedures, and Guidelines Management Risk Management Issue Management Reporting Written Communications Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Associate Director, Medical Writing, is responsible for the efficient preparation of high-quality, strategically aligned medical writing deliverables within one or more program. S/he will work directly with cross functional teams to author regulatory documents (eg, protocols, clinical study reports, briefing books, submission documents, investigator brochures). For programs with multiple deliverables, s/he may be responsible for managing writers. The incumbent will ensure that strategically aligned communication points are conveyed in medical writing deliverables and that the communication points are consistent across program documentation. S/He will mitigate risk associated with medical writing and disclosure processes by contributing to Best Practices and SOPs. This role has global responsibilities, including participation in global teams and interaction with regulatory agencies in multiple regions. This role may have line management responsibilities. Essential Functions/Responsibilities Works with the cross functional team to ensure effective communication of data in the respective documents. Works with the cross functional team to ensure that communication needs for the clinical data are considered early in the development program to enable consistency of data presentation and messaging throughout the clinical program lifecycle. Analyzes study level documents for their ability to deliver the information required by the target audience (eg, health authorities). Communicates proactively and efficiently within the MW team and across R&D. Ensures quality of medical writing deliverables and that work on assigned projects adheres to departmental procedures / practices, and industry / international standards. Possible oversight of contract medical writers to ensure efficient preparation of medical writing deliverables for assigned clinical program(s) according to budget and timelines. Collaboration and strategic partnership with cross functional team members to ensure understanding of program strategy and the nature of medical writing services required to deliver on company objectives. Required Knowledge, Skills, and Abilities Exceptional English language skills and ability to write and edit complex material to ensure accuracy, clarity, and effectiveness. Clear understanding of lean authoring for clinical regulatory documents. A solid understanding of the clinical development process, including the documents that are required at each stage. For early development: knowledge of pre-clinical and nonclinical regulatory requirements and reporting is required. Prior contribution to, and an understanding of, global submissions. Expert MS Office skills with a special focus on word processing, tables, spreadsheets, presentations, graphics and templates. Excellent written and oral communication skills and demonstrated coaching and problem-solving abilities. Knowledge of ICH and CTD guidelines for clinical and regulatory submission documents Ability to think strategically; demonstrated negotiating skills and resourcefulness. Demonstrated ability to manage several projects simultaneously. Ability to critically analyze and synthesize complex scientific information. High degree of influencing skills in shaping and developing content and wording. Demonstrated ability to work collaboratively; multicultural sensitivity, builds positive and productive relationships, seeks input and demonstrates an appreciation for diverse views by incorporating them into decisions / proposals. Successful track record of leading complex clinical / regulatory writing projects. Demonstrated ability to make decisions even in the absence of complete information. An excellent understanding of all aspect of ICH-GCP; keen insight on external clinical publication practices and standards (ICMJE, AMA, GPP). Excellent organizational and time management skills and attention to detail. Required/Preferred Education and Licenses BA/BS with at least 8 years (or advanced degree with at least 5 years) writing experience in the pharmaceutical industry across therapeutic areas required. Advanced degree preferred. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $154,400.00 - $231,600.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jan 20, 2026
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Associate Director, Medical Writing, is responsible for the efficient preparation of high-quality, strategically aligned medical writing deliverables within one or more program. S/he will work directly with cross functional teams to author regulatory documents (eg, protocols, clinical study reports, briefing books, submission documents, investigator brochures). For programs with multiple deliverables, s/he may be responsible for managing writers. The incumbent will ensure that strategically aligned communication points are conveyed in medical writing deliverables and that the communication points are consistent across program documentation. S/He will mitigate risk associated with medical writing and disclosure processes by contributing to Best Practices and SOPs. This role has global responsibilities, including participation in global teams and interaction with regulatory agencies in multiple regions. This role may have line management responsibilities. Essential Functions/Responsibilities Works with the cross functional team to ensure effective communication of data in the respective documents. Works with the cross functional team to ensure that communication needs for the clinical data are considered early in the development program to enable consistency of data presentation and messaging throughout the clinical program lifecycle. Analyzes study level documents for their ability to deliver the information required by the target audience (eg, health authorities). Communicates proactively and efficiently within the MW team and across R&D. Ensures quality of medical writing deliverables and that work on assigned projects adheres to departmental procedures / practices, and industry / international standards. Possible oversight of contract medical writers to ensure efficient preparation of medical writing deliverables for assigned clinical program(s) according to budget and timelines. Collaboration and strategic partnership with cross functional team members to ensure understanding of program strategy and the nature of medical writing services required to deliver on company objectives. Required Knowledge, Skills, and Abilities Exceptional English language skills and ability to write and edit complex material to ensure accuracy, clarity, and effectiveness. Clear understanding of lean authoring for clinical regulatory documents. A solid understanding of the clinical development process, including the documents that are required at each stage. For early development: knowledge of pre-clinical and nonclinical regulatory requirements and reporting is required. Prior contribution to, and an understanding of, global submissions. Expert MS Office skills with a special focus on word processing, tables, spreadsheets, presentations, graphics and templates. Excellent written and oral communication skills and demonstrated coaching and problem-solving abilities. Knowledge of ICH and CTD guidelines for clinical and regulatory submission documents Ability to think strategically; demonstrated negotiating skills and resourcefulness. Demonstrated ability to manage several projects simultaneously. Ability to critically analyze and synthesize complex scientific information. High degree of influencing skills in shaping and developing content and wording. Demonstrated ability to work collaboratively; multicultural sensitivity, builds positive and productive relationships, seeks input and demonstrates an appreciation for diverse views by incorporating them into decisions / proposals. Successful track record of leading complex clinical / regulatory writing projects. Demonstrated ability to make decisions even in the absence of complete information. An excellent understanding of all aspect of ICH-GCP; keen insight on external clinical publication practices and standards (ICMJE, AMA, GPP). Excellent organizational and time management skills and attention to detail. Required/Preferred Education and Licenses BA/BS with at least 8 years (or advanced degree with at least 5 years) writing experience in the pharmaceutical industry across therapeutic areas required. Advanced degree preferred. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $154,400.00 - $231,600.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
We are advertising for a Homicide Family Case Worker to join the West Midlands Team. You will be based within the West Midlands but will predominately cover Birmingham and the South of the West Midlands however, travel across the whole of the West Midlands may be required. This role is working full time 37.5 hours a week on a permanent contract. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and, eyewitness to murder and manslaughter. The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day. As a Family Caseworker you will: Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, providing a pivotal role to support clients through the Criminal Justice System. Support clients by phone and Zoom as well as meeting families in their own homes or community, therefore you will be required to travel throughout the area. Complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders. The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jan 20, 2026
Full time
We are advertising for a Homicide Family Case Worker to join the West Midlands Team. You will be based within the West Midlands but will predominately cover Birmingham and the South of the West Midlands however, travel across the whole of the West Midlands may be required. This role is working full time 37.5 hours a week on a permanent contract. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and, eyewitness to murder and manslaughter. The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day. As a Family Caseworker you will: Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, providing a pivotal role to support clients through the Criminal Justice System. Support clients by phone and Zoom as well as meeting families in their own homes or community, therefore you will be required to travel throughout the area. Complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders. The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage. You will acknowledge and resolve complaints by project managing high quality responses. You will take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress. Ensure complaints are responded to in a timely and customer friendly way considering the needs of the individual residents. Solve complex open and ongoing complaints. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Provide high level written responses in line with the understanding of a regulatory approach to complaint handling. Ensure that all compensation payments are processed and issued to complainants in adherence with our service standards. Keep accurate notes on our in-house CRM system of all customer contact and details in relation to the complaint PAYE rate £22.27 & Umbrella rate £29.45
Jan 19, 2026
Seasonal
Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage. You will acknowledge and resolve complaints by project managing high quality responses. You will take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress. Ensure complaints are responded to in a timely and customer friendly way considering the needs of the individual residents. Solve complex open and ongoing complaints. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Provide high level written responses in line with the understanding of a regulatory approach to complaint handling. Ensure that all compensation payments are processed and issued to complainants in adherence with our service standards. Keep accurate notes on our in-house CRM system of all customer contact and details in relation to the complaint PAYE rate £22.27 & Umbrella rate £29.45
At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description Real responsibility. Real impact. Right from the start. Auditors are investigators, problem-solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our five-year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of clients, from household names to innovative start-ups, gaining exposure to different industries and challenges. Get hands-on with real audits, visiting client sites, attending stock counts, and carrying out testing that helps verify financial accuracy and uncover risks. Understand how businesses work by analysing financial statements, reviewing internal controls, and learning how companies manage money, risk, and operations. Use data and technology to spot trends, identify anomalies, and support your findings. Keep learning and growing by staying up to date with regulations, developing your professional judgement, and building relationships with mentors and experts across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Kickstart your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you with completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
Jan 19, 2026
Full time
At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description Real responsibility. Real impact. Right from the start. Auditors are investigators, problem-solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our five-year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of clients, from household names to innovative start-ups, gaining exposure to different industries and challenges. Get hands-on with real audits, visiting client sites, attending stock counts, and carrying out testing that helps verify financial accuracy and uncover risks. Understand how businesses work by analysing financial statements, reviewing internal controls, and learning how companies manage money, risk, and operations. Use data and technology to spot trends, identify anomalies, and support your findings. Keep learning and growing by staying up to date with regulations, developing your professional judgement, and building relationships with mentors and experts across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Kickstart your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you with completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Jan 19, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Job Summary We are seeking to appoint a Clinical Research Fellow to work within the School of Infection and Immunity under the supervision of Professor Gwo-tzer Ho Principal Investigator . This post forms the exciting new Gut Translational Research Group led by Professor Ho in the School of Infection and Immunity - a strong team of immunologists and translational scientists. This project will focus on understanding the process of mucosal healing in the human Inflammatory Bowel Diseases. Job Purpose This role will allow the development of research skills and production of data which the postholder should use to develop a research thesis leading to an MD or PhD degree. The data may also be used to compete for external funding. Although research will form the major component of this post, participation in associated clinical duties and a small amount of teaching will be incorporated into the role. Postholders will be expected to register and undertake a higher degree MD/PhD . Main Duties and Responsibilities Plan, design and implement projects or parts of projects, in conjunction with collaborators and grant holders as appropriate in order to secure further funding to continue research that leads to a higher degree MD/PhD . Write and submit applications for Ethics and Research Management approval, as appropriate and in conjunction with PIs. Manage data handling and interpretation of research results and take the lead in writing papers for publication in appropriate peer reviewed journals. Prepare research reports, thesis and submit at least one manuscript of material for publication in a peer reviewed journal. Collaborate with colleagues and participate in team meetings/discussions and departmental research group activities. Present work at internal and external seminars and national/international conferences as appropriate to enhance the profile of the research group. Deliver teaching materials and supervise undergraduate/postgraduate student projects and contribute to the academic progress of students. Contribute to the organisation of project related workshops, seminars or conferences. Undertake some clinical work under an NHS honorary contract as detailed below. Contribute to the enhancement of the University's international profile in line with the University's Strategic Plan Inspiring People, Changing the World. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential MBChB or equivalent. Applicants must hold GMC registration with a licence to practise, or be eligible to obtain GMC registration and a licence to practise prior to commencing the role. Good Clinical Practice certification. Desirable BSc or equivalent intercalated degree. Evidence of distinction in career to date e.g. prizes, awards, bursaries. Skills Essential Strong interpersonal skills and ability to work collegially to achieve a common goal/Institute objective. Evidence of self motivation, originality, innovation and the ability to work independently. Good organisational skills including the ability to manage research projects. Excellent communication both oral and written. Experience in IBD and colonoscopy, evidence of involvement in clinics and undertaking colonoscopy. Experience Essential Sufficient clinical experience in medicine or related specialties, relevant to the Institute. Previous experience in research is desirable. Previous experience in undergraduate teaching or postgraduate teaching is desirable. General Information Clinical Research Fellowships offer medical graduates the opportunity for training in a range of research methodologies relevant to modern biomedical research in Medicine and related specialities. Most Clinical Fellows will undertake research training to consolidate career prospects by participating in relevant research, which will usually form part of a further qualification or Higher degree MSc, MD, PhD . If further funding can be obtained, registration for an MD will be strongly encouraged and the research will be planned with successful attainment of a degree in mind. The post should make individuals competitive for future NHS teaching hospital appointment or Academic Lecturer/Clinician Scientist awards. Research Training All Clinical Research Fellows will have a mentor assigned at the time of appointment. The mentor will usually become the supervisor for any matriculated Higher degree see below . Clinical Research Fellows are encouraged to attend workshops and training in generic transferable skills organised by the College of Medical, Veterinary and Life Sciences Graduate School. Full details of the programme are available at . Regular attendance and contributions to research meetings of their group is expected. Higher Degrees Clinical Research Fellows will undertake study towards a Higher Degree, ordinarily a PhD, in the University of Glasgow. In addition to an academic supervisor, all postgraduate students will have an independent adviser. Either the adviser or supervisor must be a member of full time University academic staff. Clinical Work For registered medical practitioners an honorary grading will be sought from the relevant NHS Service. This will usually be at the grade of Honorary ST3 or equivalent . Clinical activities may be limited to those required for research training such as recruitment to trials and conduct of clinical research. However, limited additional clinical experience will usually be available subject to the agreement of the supervisor and NHS Services Clinical Director, with in patient and out patient experience in Medicine and relevant specialties. Where any clinical activities of a Service nature extend beyond the usual working week, confirmation in advance of any such responsibilities and agreement on additional payments must be obtained from appropriate NHS Services management. The individual will have a contract with the NHS Services via the appropriate directorate/division, which will specify the agreed amount of clinical work and the level of remuneration. Since the funding for this post does not include an element for clinical training or NHS service work, any such clinical work must be arranged to avoid impacting substantially on research time. Funding Sources The duration of funding is as specified in the post specific information. It will be awarded on the basis of individual career achievement to date and the likelihood of the fellow contributing to an effective, existing research team. Salary will be on ST3 or equivalent scale. As noted above, there may be opportunities for additional salary supplements providing NHS cover in Medicine and related specialties by negotiation with local NHS management and subject to prioritisation of research . In relation to such supplements, the University will act as Paymaster only. Research Training Base The Clinical Research Fellow will be based at the University of Glasgow but may work at other clinical sites e.g. the Queen Elizabeth University Hospital. Research Supervision Details of the Institute and supervisorial pool can be found on the Institute's webpages, as per the post specific information. Teaching There will be no regular commitment to teaching but research fellows are encouraged to contribute to both problem based learning and clinical teaching sessions for undergraduate medical students when research commitments allow. Assessment of Progress All those matriculated for Higher Degrees will be subject to the Postgraduate School of the College for progress monitoring. This is completed according to the regulations set down in the University Calendar. Written progress reports on projects on a monthly basis. Research in progress presentations, at least annually, to the Institute. Reports/manuscripts of results of clinical trials undertaken, as appropriate. General assessment during clinical work and meetings. Annual interview by independent assessors. Future Research fellows will either return to run through training, be supported for further internal or externally funded fellowship to complete an MD or PhD, or may become eligible for an academic training post. Contact For informal enquiries about the role, please contact Professor Gwo tzer Ho, Gwo . Standard Terms & Conditions Salary will be on the Clinical Research Fellow scale: £48,288 - £71,550 per annum. These posts are full time and fixed term for 12 months (with the potential to extend on mutual approval). Although this activity constitutes part of the job, the management of the clinical activity will be the full responsibility of the NHS Organisation. In the unlikely event that the NHS Organisation withdraws the honorary contract, the University will not be able to continue this post and notice of termination will be served. The successful applicant (if aged under 60) will be eligible to join the Universities' Superannuation Scheme. Further information regarding the scheme is available from the Superannuation Officer, who is also prepared to advise on questions relating to the transfer of Superannuation benefits. All research and related activities, including grants, donations, clinical trials, contract research, consultancy and commercialisation are required to be managed through the University's relevant processes (e.g. contractual and financial), in accordance with the University Court's policies. . click apply for full job details
Jan 19, 2026
Full time
Job Summary We are seeking to appoint a Clinical Research Fellow to work within the School of Infection and Immunity under the supervision of Professor Gwo-tzer Ho Principal Investigator . This post forms the exciting new Gut Translational Research Group led by Professor Ho in the School of Infection and Immunity - a strong team of immunologists and translational scientists. This project will focus on understanding the process of mucosal healing in the human Inflammatory Bowel Diseases. Job Purpose This role will allow the development of research skills and production of data which the postholder should use to develop a research thesis leading to an MD or PhD degree. The data may also be used to compete for external funding. Although research will form the major component of this post, participation in associated clinical duties and a small amount of teaching will be incorporated into the role. Postholders will be expected to register and undertake a higher degree MD/PhD . Main Duties and Responsibilities Plan, design and implement projects or parts of projects, in conjunction with collaborators and grant holders as appropriate in order to secure further funding to continue research that leads to a higher degree MD/PhD . Write and submit applications for Ethics and Research Management approval, as appropriate and in conjunction with PIs. Manage data handling and interpretation of research results and take the lead in writing papers for publication in appropriate peer reviewed journals. Prepare research reports, thesis and submit at least one manuscript of material for publication in a peer reviewed journal. Collaborate with colleagues and participate in team meetings/discussions and departmental research group activities. Present work at internal and external seminars and national/international conferences as appropriate to enhance the profile of the research group. Deliver teaching materials and supervise undergraduate/postgraduate student projects and contribute to the academic progress of students. Contribute to the organisation of project related workshops, seminars or conferences. Undertake some clinical work under an NHS honorary contract as detailed below. Contribute to the enhancement of the University's international profile in line with the University's Strategic Plan Inspiring People, Changing the World. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential MBChB or equivalent. Applicants must hold GMC registration with a licence to practise, or be eligible to obtain GMC registration and a licence to practise prior to commencing the role. Good Clinical Practice certification. Desirable BSc or equivalent intercalated degree. Evidence of distinction in career to date e.g. prizes, awards, bursaries. Skills Essential Strong interpersonal skills and ability to work collegially to achieve a common goal/Institute objective. Evidence of self motivation, originality, innovation and the ability to work independently. Good organisational skills including the ability to manage research projects. Excellent communication both oral and written. Experience in IBD and colonoscopy, evidence of involvement in clinics and undertaking colonoscopy. Experience Essential Sufficient clinical experience in medicine or related specialties, relevant to the Institute. Previous experience in research is desirable. Previous experience in undergraduate teaching or postgraduate teaching is desirable. General Information Clinical Research Fellowships offer medical graduates the opportunity for training in a range of research methodologies relevant to modern biomedical research in Medicine and related specialities. Most Clinical Fellows will undertake research training to consolidate career prospects by participating in relevant research, which will usually form part of a further qualification or Higher degree MSc, MD, PhD . If further funding can be obtained, registration for an MD will be strongly encouraged and the research will be planned with successful attainment of a degree in mind. The post should make individuals competitive for future NHS teaching hospital appointment or Academic Lecturer/Clinician Scientist awards. Research Training All Clinical Research Fellows will have a mentor assigned at the time of appointment. The mentor will usually become the supervisor for any matriculated Higher degree see below . Clinical Research Fellows are encouraged to attend workshops and training in generic transferable skills organised by the College of Medical, Veterinary and Life Sciences Graduate School. Full details of the programme are available at . Regular attendance and contributions to research meetings of their group is expected. Higher Degrees Clinical Research Fellows will undertake study towards a Higher Degree, ordinarily a PhD, in the University of Glasgow. In addition to an academic supervisor, all postgraduate students will have an independent adviser. Either the adviser or supervisor must be a member of full time University academic staff. Clinical Work For registered medical practitioners an honorary grading will be sought from the relevant NHS Service. This will usually be at the grade of Honorary ST3 or equivalent . Clinical activities may be limited to those required for research training such as recruitment to trials and conduct of clinical research. However, limited additional clinical experience will usually be available subject to the agreement of the supervisor and NHS Services Clinical Director, with in patient and out patient experience in Medicine and relevant specialties. Where any clinical activities of a Service nature extend beyond the usual working week, confirmation in advance of any such responsibilities and agreement on additional payments must be obtained from appropriate NHS Services management. The individual will have a contract with the NHS Services via the appropriate directorate/division, which will specify the agreed amount of clinical work and the level of remuneration. Since the funding for this post does not include an element for clinical training or NHS service work, any such clinical work must be arranged to avoid impacting substantially on research time. Funding Sources The duration of funding is as specified in the post specific information. It will be awarded on the basis of individual career achievement to date and the likelihood of the fellow contributing to an effective, existing research team. Salary will be on ST3 or equivalent scale. As noted above, there may be opportunities for additional salary supplements providing NHS cover in Medicine and related specialties by negotiation with local NHS management and subject to prioritisation of research . In relation to such supplements, the University will act as Paymaster only. Research Training Base The Clinical Research Fellow will be based at the University of Glasgow but may work at other clinical sites e.g. the Queen Elizabeth University Hospital. Research Supervision Details of the Institute and supervisorial pool can be found on the Institute's webpages, as per the post specific information. Teaching There will be no regular commitment to teaching but research fellows are encouraged to contribute to both problem based learning and clinical teaching sessions for undergraduate medical students when research commitments allow. Assessment of Progress All those matriculated for Higher Degrees will be subject to the Postgraduate School of the College for progress monitoring. This is completed according to the regulations set down in the University Calendar. Written progress reports on projects on a monthly basis. Research in progress presentations, at least annually, to the Institute. Reports/manuscripts of results of clinical trials undertaken, as appropriate. General assessment during clinical work and meetings. Annual interview by independent assessors. Future Research fellows will either return to run through training, be supported for further internal or externally funded fellowship to complete an MD or PhD, or may become eligible for an academic training post. Contact For informal enquiries about the role, please contact Professor Gwo tzer Ho, Gwo . Standard Terms & Conditions Salary will be on the Clinical Research Fellow scale: £48,288 - £71,550 per annum. These posts are full time and fixed term for 12 months (with the potential to extend on mutual approval). Although this activity constitutes part of the job, the management of the clinical activity will be the full responsibility of the NHS Organisation. In the unlikely event that the NHS Organisation withdraws the honorary contract, the University will not be able to continue this post and notice of termination will be served. The successful applicant (if aged under 60) will be eligible to join the Universities' Superannuation Scheme. Further information regarding the scheme is available from the Superannuation Officer, who is also prepared to advise on questions relating to the transfer of Superannuation benefits. All research and related activities, including grants, donations, clinical trials, contract research, consultancy and commercialisation are required to be managed through the University's relevant processes (e.g. contractual and financial), in accordance with the University Court's policies. . click apply for full job details
As an Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies ബ through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. Youכט will build and maintain professional relationships with intelligence suppliers, professional Guerra bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. Location: Sevenoaks - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary: £27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensured and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter tocollect, analyse and suitably record itemsiyesi interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes andområdet ensure that DPA, FCA, TCF and other related regulatory requirements are met Report fraudulent claims and policies to counter fraud agencies and subsequentlyรนำ evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly andыло provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Organised - good time management skills, able to work under pressureične deliver against deadlines set Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life установить" ️ Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You timeout We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
Jan 18, 2026
Full time
As an Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies ബ through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. Youכט will build and maintain professional relationships with intelligence suppliers, professional Guerra bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. Location: Sevenoaks - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary: £27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensured and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter tocollect, analyse and suitably record itemsiyesi interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes andområdet ensure that DPA, FCA, TCF and other related regulatory requirements are met Report fraudulent claims and policies to counter fraud agencies and subsequentlyรนำ evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly andыло provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Organised - good time management skills, able to work under pressureične deliver against deadlines set Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life установить" ️ Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You timeout We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
A leading insurance provider is seeking a Claims Intelligence Analyst in Sevenoaks. The role involves investigating suspected fraudulent claims using a variety of intelligence tools and delivering intelligence-led support to reduce claim losses. Candidates should possess analytical skills, the ability to communicate complex information clearly, and experience with fraud detection software. The position allows for hybrid working and offers a salary range of £27,000 - £35,500, plus performance-related bonuses.
Jan 18, 2026
Full time
A leading insurance provider is seeking a Claims Intelligence Analyst in Sevenoaks. The role involves investigating suspected fraudulent claims using a variety of intelligence tools and delivering intelligence-led support to reduce claim losses. Candidates should possess analytical skills, the ability to communicate complex information clearly, and experience with fraud detection software. The position allows for hybrid working and offers a salary range of £27,000 - £35,500, plus performance-related bonuses.
Knowledge Exchange & Impact Officer Reference: DEC Expiry date: 23:59, Sun, 25th Jan 2026 Location: Liverpool Contract: Full time, fixed term contract for 12 months Location: Liverpool, hybrid (minimum of 3 days per week on site) LSTM is a globally recognised centre of excellence for research and teaching in tropical diseases. We are seeking a Knowledge Exchange & Impact Officer to support the development of our Knowledge Exchange training offer and strategic programmes, helping to embed KE activity across LSTM and maximise the impact of our research through collaboration, training and engagement. You will lead the development of KE training across LSTM, ensuring alignment with the Knowledge Exchange Concordat, the Researcher Development Framework, the Technician Commitment and the activity of the Learning and Development Team. Alongside this, you will support the delivery of existing KE focused programmes and activities, including the Tackling Infections: Skill Mobility Accelerator (TISMA) and the LSTM KE Committee, and aid in the collection and monitoring of KE data for the Research Excellence Framework submission. Key responsibilities Act as an LSTM Knowledge Exchange adviser, working with academics, students and research support teams to identify KE opportunities and create supported translational pathways within research activity. Build strong relationships across academic, research, business development and professional colleagues to develop and support projects aligned with LSTM's KE strategy, sector priorities, funder initiatives and UK.GOV Research, Development, Industrial and Innovation strategies. Support and facilitate strategic KE projects such as the BBSRC TISMA, Research England BRITE and FLIGHT projects, Knowledge Transfer Partnerships (KTP), and UKRI Impact Acceleration Accounts programmes. Work closely with the Academic Faculty Managers and Departmental Heads on the development, engagement, and support of programmes to facilitate departmental led KE initiatives. Develop the LSTM KE and Impact training offer, and deliver relevant LSTM specific TISMA programme objectives and outputs including KPIs, in consultation with the TISMA Co Investigators and in coordination with LSTM Learning and Development and KE teams. Liaise and engage with wider HEI TISMA team, awardees and host institutions. Contribute to the development of academic policy engagement support infrastructure through horizon scanning of the higher education knowledge exchange and impact landscape, and by building relationships between LSTM academics, businesses and innovators to deliver networking and awareness raising activity. Work collaboratively with colleagues across Communications, IT and HR to ensure effective coordination and cooperation in School wide KE activities as part of a structured KE Integrated Service. What you will bring An understanding of Knowledge Exchange and Impact in the UK HE sector. Experience of collating, analysing, and managing data to provide insights into organisational KE performance. Experience of contributing to research projects and designing and delivering knowledge exchange activities in a university or research institute context, primarily within the UK but also internationally. Experience of designing and developing web page content, communication, and engagement materials for internal and external readers. In depth knowledge of effective knowledge exchange approaches across the full range of research with understanding of tracking, measuring, and evaluating KE activities and outputs. Demonstrated competence with respect to problem solving and initiative. Experience of developing and delivering internal and external continuous professional development training. Qualified to degree level (or equivalent) in a relevant field of study. Benefits 30 days annual leave, plus bank holidays and 6 additional Christmas closure days. Generous occupational pension schemes. Affiliated, discounted staff membership to the University of Liverpool Sports Centre. Employee assistance programme to support employee well being. High street discounts and cashback offers. Government backed cycle to work scheme. Plus, a host of additional family friendly policies. Application process To apply for the position please click on the apply link and upload your CV and covering letter. Due to the volume of applications we may close our vacancies early; it is therefore advisable to apply as early as possible if you would like to be considered for a role. Inclusion is central to our values at LSTM. We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers. About LSTM: Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations, and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub tropics. LSTM actively promotes Equal Opportunities and Safeguarding Policies.
Jan 18, 2026
Full time
Knowledge Exchange & Impact Officer Reference: DEC Expiry date: 23:59, Sun, 25th Jan 2026 Location: Liverpool Contract: Full time, fixed term contract for 12 months Location: Liverpool, hybrid (minimum of 3 days per week on site) LSTM is a globally recognised centre of excellence for research and teaching in tropical diseases. We are seeking a Knowledge Exchange & Impact Officer to support the development of our Knowledge Exchange training offer and strategic programmes, helping to embed KE activity across LSTM and maximise the impact of our research through collaboration, training and engagement. You will lead the development of KE training across LSTM, ensuring alignment with the Knowledge Exchange Concordat, the Researcher Development Framework, the Technician Commitment and the activity of the Learning and Development Team. Alongside this, you will support the delivery of existing KE focused programmes and activities, including the Tackling Infections: Skill Mobility Accelerator (TISMA) and the LSTM KE Committee, and aid in the collection and monitoring of KE data for the Research Excellence Framework submission. Key responsibilities Act as an LSTM Knowledge Exchange adviser, working with academics, students and research support teams to identify KE opportunities and create supported translational pathways within research activity. Build strong relationships across academic, research, business development and professional colleagues to develop and support projects aligned with LSTM's KE strategy, sector priorities, funder initiatives and UK.GOV Research, Development, Industrial and Innovation strategies. Support and facilitate strategic KE projects such as the BBSRC TISMA, Research England BRITE and FLIGHT projects, Knowledge Transfer Partnerships (KTP), and UKRI Impact Acceleration Accounts programmes. Work closely with the Academic Faculty Managers and Departmental Heads on the development, engagement, and support of programmes to facilitate departmental led KE initiatives. Develop the LSTM KE and Impact training offer, and deliver relevant LSTM specific TISMA programme objectives and outputs including KPIs, in consultation with the TISMA Co Investigators and in coordination with LSTM Learning and Development and KE teams. Liaise and engage with wider HEI TISMA team, awardees and host institutions. Contribute to the development of academic policy engagement support infrastructure through horizon scanning of the higher education knowledge exchange and impact landscape, and by building relationships between LSTM academics, businesses and innovators to deliver networking and awareness raising activity. Work collaboratively with colleagues across Communications, IT and HR to ensure effective coordination and cooperation in School wide KE activities as part of a structured KE Integrated Service. What you will bring An understanding of Knowledge Exchange and Impact in the UK HE sector. Experience of collating, analysing, and managing data to provide insights into organisational KE performance. Experience of contributing to research projects and designing and delivering knowledge exchange activities in a university or research institute context, primarily within the UK but also internationally. Experience of designing and developing web page content, communication, and engagement materials for internal and external readers. In depth knowledge of effective knowledge exchange approaches across the full range of research with understanding of tracking, measuring, and evaluating KE activities and outputs. Demonstrated competence with respect to problem solving and initiative. Experience of developing and delivering internal and external continuous professional development training. Qualified to degree level (or equivalent) in a relevant field of study. Benefits 30 days annual leave, plus bank holidays and 6 additional Christmas closure days. Generous occupational pension schemes. Affiliated, discounted staff membership to the University of Liverpool Sports Centre. Employee assistance programme to support employee well being. High street discounts and cashback offers. Government backed cycle to work scheme. Plus, a host of additional family friendly policies. Application process To apply for the position please click on the apply link and upload your CV and covering letter. Due to the volume of applications we may close our vacancies early; it is therefore advisable to apply as early as possible if you would like to be considered for a role. Inclusion is central to our values at LSTM. We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers. About LSTM: Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations, and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub tropics. LSTM actively promotes Equal Opportunities and Safeguarding Policies.
LocationLondon, United Kingdom# Customer Support Associate at BeyonkLocationLondon, United KingdomSalary£28000 - £30000 /yearJob TypeFull-timeDate PostedDecember 8th, 2025Apply Now The role As a Customer Support Associate at Beyonk , you'll be the person behind the consistently outstanding reviews our platform receives - with customers calling our support "exceptional, responsive and friendly." This is a pure support role : you'll spend most of your day in our inbox and chat tools, helping clients get unstuck and succeed with our platform. Check out our Capterra, Trustpilot, Google and Sourceforge reviews to see the kind of service you'll be delivering! What you'll do: Own the inbox: Answer incoming tickets, emails and chats with accuracy, speed and warmth. Problem-solve deeply: Recreate issues, explore account setups, and spot patterns to get to the real root cause. Turn complexity into clarity: Explain the product simply and confidently, even to non-technical users. Guide toward best practice: Suggest cleaner setups or approaches when they reduce confusion or improve results. Collaborate internally: Flag bugs, provide clear reproduction steps, and work with product/engineering when needed. Maintain our reputation: Deliver support that's consistently fast, calm and human; protect the standard our 5-star reviews highlight.If you love solving puzzles and helping people feel relieved and confident, you'll thrive here. What we're looking for Tech-savvy: You pick up new tools quickly and enjoy figuring out how systems work. Emotionally intelligent: You recognise how someone feels (not just what they ask) and respond with calm, thoughtful clarity. You notice your own reactions and choose responses, not reflexes. Support-first mindset: You'll genuinely enjoy spending most of your day helping customers. Empathy + precision: You read between the lines and reply in a way that's both human and accurate. Excellent communicator: Clear writer, friendly tone, able to make technical steps simple. (Your application will show us this: human, typo-free, concise, engaging.) Curious investigator: You don't guess or rush; you test, verify, and confirm before replying. Organised under volume: You can prioritise, manage a busy queue, keep tickets tidy, and always close the loop. Customer-facing experience: Could be SaaS, hospitality, retail or similar - you've handled difficult customers without panicking. Self-motivated & remote-ready: You manage your own pace, focus and energy well from home. Commercially aware: Not a sales role, but you know when a high-value customer's concern needs escalation. Up for hybrid, flexible work: You're able to attend our London office twice a week, and you're ok with occasional (compensated) weekend and evening work.If being the reason a client ends a stressful day saying "thank you - that was so easy" excites you, this is the role.Join us at the early stages of an exciting new chapter for Beyonk Group. We're growing fast - expanding across the UK and US, acquiring new businesses, and evolving from a startup into an established company with high energy, high ambition, and high fun. What we're building matters. Every contribution helps families plan days out, connects people with local experiences, and supports attractions and small businesses that bring communities to life. You'll see the impact of your work every day - in the tickets sold, and the photos and reviews shared by visitors enjoying experiences at our clients' sites. We're a lean team where every role matters and every voice counts. You'll help shape key goals with the freedom, trust, and support to make things happen. Roles here aren't rigid - you'll take on projects beyond your title, learn as you go, and see the tangible results of your work. The people who thrive at Beyonk love that autonomy and breadth; they enjoy figuring things out, wearing different hats, and building things that last. And while we take the work seriously, we have fun doing it. Our London office is guarded by a life-sized alpaca named Elsa, there's a steady flow of sweet treats, and the occasional questionable costume for "content purposes" (spot our Marketing Manager dressed as a pumpkin in one of our case studies). One of our CS team once said her "cup is always full" when she's in the office- and, although she hates us bringing it up, it's true. It's hard not to feel that way when you work with smart, kind people who care deeply about doing great work together and celebrating the wins. Beyonk Group is an equal opportunity employer. We welcome every background and perspective, knowing that our differences make us stronger, more creative, and better at what we do. About Beyonk Group: Beyonk Group is on a mission to help experience and attraction businesses grow faster and smarter. As a full-scale growth partner, we combine industry-leading booking and ticketing software with powerful marketing services and data-driven insights - helping attractions and experience providers operate efficiently, reach more visitors, and maximise revenue. Our technology makes it simple for customers to book directly through our partners' websites while giving operators the tools, integrations, and automation they need to manage and scale their business. Through our marketing services, we help leading destinations - from family attractions to major farm experiences - reach millions of new visitors every year. We're growing fast, welcoming thousands of customers a day to incredible experiences, and expanding across the UK and US. We work partly remotely and partly from our London office, in a fast-paced, collaborative, and ambitious environment. It's an exciting time to join Beyonk Group, grow with us, and shape the future of how the world experiences the world.
Jan 17, 2026
Full time
LocationLondon, United Kingdom# Customer Support Associate at BeyonkLocationLondon, United KingdomSalary£28000 - £30000 /yearJob TypeFull-timeDate PostedDecember 8th, 2025Apply Now The role As a Customer Support Associate at Beyonk , you'll be the person behind the consistently outstanding reviews our platform receives - with customers calling our support "exceptional, responsive and friendly." This is a pure support role : you'll spend most of your day in our inbox and chat tools, helping clients get unstuck and succeed with our platform. Check out our Capterra, Trustpilot, Google and Sourceforge reviews to see the kind of service you'll be delivering! What you'll do: Own the inbox: Answer incoming tickets, emails and chats with accuracy, speed and warmth. Problem-solve deeply: Recreate issues, explore account setups, and spot patterns to get to the real root cause. Turn complexity into clarity: Explain the product simply and confidently, even to non-technical users. Guide toward best practice: Suggest cleaner setups or approaches when they reduce confusion or improve results. Collaborate internally: Flag bugs, provide clear reproduction steps, and work with product/engineering when needed. Maintain our reputation: Deliver support that's consistently fast, calm and human; protect the standard our 5-star reviews highlight.If you love solving puzzles and helping people feel relieved and confident, you'll thrive here. What we're looking for Tech-savvy: You pick up new tools quickly and enjoy figuring out how systems work. Emotionally intelligent: You recognise how someone feels (not just what they ask) and respond with calm, thoughtful clarity. You notice your own reactions and choose responses, not reflexes. Support-first mindset: You'll genuinely enjoy spending most of your day helping customers. Empathy + precision: You read between the lines and reply in a way that's both human and accurate. Excellent communicator: Clear writer, friendly tone, able to make technical steps simple. (Your application will show us this: human, typo-free, concise, engaging.) Curious investigator: You don't guess or rush; you test, verify, and confirm before replying. Organised under volume: You can prioritise, manage a busy queue, keep tickets tidy, and always close the loop. Customer-facing experience: Could be SaaS, hospitality, retail or similar - you've handled difficult customers without panicking. Self-motivated & remote-ready: You manage your own pace, focus and energy well from home. Commercially aware: Not a sales role, but you know when a high-value customer's concern needs escalation. Up for hybrid, flexible work: You're able to attend our London office twice a week, and you're ok with occasional (compensated) weekend and evening work.If being the reason a client ends a stressful day saying "thank you - that was so easy" excites you, this is the role.Join us at the early stages of an exciting new chapter for Beyonk Group. We're growing fast - expanding across the UK and US, acquiring new businesses, and evolving from a startup into an established company with high energy, high ambition, and high fun. What we're building matters. Every contribution helps families plan days out, connects people with local experiences, and supports attractions and small businesses that bring communities to life. You'll see the impact of your work every day - in the tickets sold, and the photos and reviews shared by visitors enjoying experiences at our clients' sites. We're a lean team where every role matters and every voice counts. You'll help shape key goals with the freedom, trust, and support to make things happen. Roles here aren't rigid - you'll take on projects beyond your title, learn as you go, and see the tangible results of your work. The people who thrive at Beyonk love that autonomy and breadth; they enjoy figuring things out, wearing different hats, and building things that last. And while we take the work seriously, we have fun doing it. Our London office is guarded by a life-sized alpaca named Elsa, there's a steady flow of sweet treats, and the occasional questionable costume for "content purposes" (spot our Marketing Manager dressed as a pumpkin in one of our case studies). One of our CS team once said her "cup is always full" when she's in the office- and, although she hates us bringing it up, it's true. It's hard not to feel that way when you work with smart, kind people who care deeply about doing great work together and celebrating the wins. Beyonk Group is an equal opportunity employer. We welcome every background and perspective, knowing that our differences make us stronger, more creative, and better at what we do. About Beyonk Group: Beyonk Group is on a mission to help experience and attraction businesses grow faster and smarter. As a full-scale growth partner, we combine industry-leading booking and ticketing software with powerful marketing services and data-driven insights - helping attractions and experience providers operate efficiently, reach more visitors, and maximise revenue. Our technology makes it simple for customers to book directly through our partners' websites while giving operators the tools, integrations, and automation they need to manage and scale their business. Through our marketing services, we help leading destinations - from family attractions to major farm experiences - reach millions of new visitors every year. We're growing fast, welcoming thousands of customers a day to incredible experiences, and expanding across the UK and US. We work partly remotely and partly from our London office, in a fast-paced, collaborative, and ambitious environment. It's an exciting time to join Beyonk Group, grow with us, and shape the future of how the world experiences the world.
As an Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. Location: Liverpool City Centre - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary:£27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensured and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly and use it to provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Organised - good time management skills, able to work under pressure and deliver against deadlines set Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life ️ Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
Jan 16, 2026
Full time
As an Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. Location: Liverpool City Centre - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary:£27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensured and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly and use it to provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Organised - good time management skills, able to work under pressure and deliver against deadlines set Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life ️ Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
About Our Client The Crown Prosecution Service, the independent body in England and Wales that prosecutes criminal cases investigated by the police, deciding charges, preparing cases, and presenting them in court while supporting victims. Job Description As a crown prosecutor you are based in the magistrates' court, working with prosecution teams to review and present evidence in cases ranging from common assault to drugs offences. The crown prosecutor position is our entry level lawyer role; it is ideal if you are a newly qualified lawyer or have no criminal law experience. You gain a wealth of exposure in the criminal court, further developing your legal knowledge and career progression. Initially you work on more straightforward cases but should progress quickly to dealing with more serious casework. On completion of your crown prosecutor training, you are able to advise police and other investigators (except statutory pre charge advice), undertake advocacy, and prepare cases in summary and either way matters heard in the magistrates' court. Your role involves advocacy in the Magistrates Court, where you will spend most of your time prosecuting the full range of courts. You will work with stakeholders, including the police, court staff and defence solicitors, and support victims and witnesses attending court to give evidence in contested matters. You benefit from a structured induction, a four month training plan and opportunities to shadow colleagues across the organisation. Once you gain further experience you have options to progress into senior crown prosecutor, crown advocate and legal manager roles. Find out what our crown prosecutors say about working at the Crown Prosecution Service by visiting cps.gov.uk/careers/prosecutor. Your Roles and Responsibilities To prepare and present cases for prosecution in the magistrates' court To advise police and other investigators on casework in a wide range of summary only and some either way offences To decide, based on evidence, whether prosecutions should proceed or be discontinued in matters heard in the magistrates' court To explain our decisions clearly to stakeholders including magistrates, counsel, victims, witnesses and the police To work effectively as part of a multiskilled team The Successful Applicant The successful candidate will be a qualified lawyer who is able to demonstrate commitment to public service, making a difference to communities and Crown Prosecution Service values. You will be focused on personal development and career progression. No prior experience in criminal law is required for this role. Qualifications Legally qualified: You must be a qualified solicitor or barrister and must obtain a valid Practising Certificate for England and Wales by 16 March 2026. Academic: You must have a law degree, the Common Professional Examination and/or a Graduate Diploma in Law. Professional: You must have completed a Legal Practice Course, the Solicitors Qualifying Exam or Bar Professional Training Course and the relevant pupillage and training contract, or have received full exemption from the relevant professional regulatory body, either the Solicitors Regulation Authority or the Bar Standards Board. or CILEx: You must be a Fellow of CILEx and a CILEx Advocate/Litigator holding all three advocacy certificates, providing you with a "general qualification" within the meaning of s.71 (3) (c) Courts and Legal Services Act 1990. You must have a right of audience in relation to any class of proceedings in any part of the Senior Courts, or all proceedings in county courts or magistrates' courts, to meet the Crown Prosecutor requirements specified by section 1 Prosecution of Offences Act 1985. If you do not hold this CILEx qualification you are not eligible to apply for this vacancy. If you are unsure whether you have qualified through CILEx, contact us to establish your eligibility for this role. If you apply and are found not to possess any of the above, any offer of employment will be withdrawn, or the contract terminated. Equivalent qualifications will not be accepted. Crown Prosecutors Court Attendance Crown prosecutors are court based positions only. Successful candidates are required to attend court daily to carry out their role. The Crown Prosecution Service is a disability confident employer and is committed to make reasonable adjustments to enable daily attendance at court. We encourage you to consider whether the commute from home to the office/court is a feasible distance to travel before making an application. If you are successful, hybrid working will be discussed prior to taking up the post. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals Nationals of the Republic of Ireland Nationals of Commonwealth countries who have the right to work in the UK Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre settled status under the European Union Settlement Scheme (EUSS) Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre settled status under the European Union Settlement Scheme (EUSS) Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Fraud check The Crown Prosecution Service provides a Fair Processing Notice to all new applicants after they have been successful at interview. These candidates are informed that, as one aspect of pre employment screening, their personal details - name, National Insurance number and date of birth - are checked against the Internal Fraud Database. Anyone included on the database is refused employment unless they can demonstrate exceptional circumstances. The Crown Prosecution Service, on behalf of the vacancy holder, informs applicants when they are refused employment because they are included in the Internal Fraud Database. What's on Offer The starting salary and benefits for this opportunity are: Salary: £44,520 - £47,720 (National) and £46,800 - £50,000 + £3,150 Recruitment and Retention Allowance (RRA) in London. A Civil Service contributory pension of up to 28.9% 25 days' leave, increasing to 30 days after 5 years Lawyer training programme An extra privilege day to mark the King's birthday Competitive maternity, paternity and parental leave Flexible working and a family friendly approach to work A Cycle2Work scheme, employee savings A range of learning and development activities, an individual learning account, and central and local development opportunities Please note that this role is available nationally, but this advert is specifically for candidates who would wish to be located in Brighton and Hove, Cambridge, Canterbury, Chelmsford, Eastleigh, Guildford, Ipswich, London, Northampton, St Albans.
Jan 16, 2026
Full time
About Our Client The Crown Prosecution Service, the independent body in England and Wales that prosecutes criminal cases investigated by the police, deciding charges, preparing cases, and presenting them in court while supporting victims. Job Description As a crown prosecutor you are based in the magistrates' court, working with prosecution teams to review and present evidence in cases ranging from common assault to drugs offences. The crown prosecutor position is our entry level lawyer role; it is ideal if you are a newly qualified lawyer or have no criminal law experience. You gain a wealth of exposure in the criminal court, further developing your legal knowledge and career progression. Initially you work on more straightforward cases but should progress quickly to dealing with more serious casework. On completion of your crown prosecutor training, you are able to advise police and other investigators (except statutory pre charge advice), undertake advocacy, and prepare cases in summary and either way matters heard in the magistrates' court. Your role involves advocacy in the Magistrates Court, where you will spend most of your time prosecuting the full range of courts. You will work with stakeholders, including the police, court staff and defence solicitors, and support victims and witnesses attending court to give evidence in contested matters. You benefit from a structured induction, a four month training plan and opportunities to shadow colleagues across the organisation. Once you gain further experience you have options to progress into senior crown prosecutor, crown advocate and legal manager roles. Find out what our crown prosecutors say about working at the Crown Prosecution Service by visiting cps.gov.uk/careers/prosecutor. Your Roles and Responsibilities To prepare and present cases for prosecution in the magistrates' court To advise police and other investigators on casework in a wide range of summary only and some either way offences To decide, based on evidence, whether prosecutions should proceed or be discontinued in matters heard in the magistrates' court To explain our decisions clearly to stakeholders including magistrates, counsel, victims, witnesses and the police To work effectively as part of a multiskilled team The Successful Applicant The successful candidate will be a qualified lawyer who is able to demonstrate commitment to public service, making a difference to communities and Crown Prosecution Service values. You will be focused on personal development and career progression. No prior experience in criminal law is required for this role. Qualifications Legally qualified: You must be a qualified solicitor or barrister and must obtain a valid Practising Certificate for England and Wales by 16 March 2026. Academic: You must have a law degree, the Common Professional Examination and/or a Graduate Diploma in Law. Professional: You must have completed a Legal Practice Course, the Solicitors Qualifying Exam or Bar Professional Training Course and the relevant pupillage and training contract, or have received full exemption from the relevant professional regulatory body, either the Solicitors Regulation Authority or the Bar Standards Board. or CILEx: You must be a Fellow of CILEx and a CILEx Advocate/Litigator holding all three advocacy certificates, providing you with a "general qualification" within the meaning of s.71 (3) (c) Courts and Legal Services Act 1990. You must have a right of audience in relation to any class of proceedings in any part of the Senior Courts, or all proceedings in county courts or magistrates' courts, to meet the Crown Prosecutor requirements specified by section 1 Prosecution of Offences Act 1985. If you do not hold this CILEx qualification you are not eligible to apply for this vacancy. If you are unsure whether you have qualified through CILEx, contact us to establish your eligibility for this role. If you apply and are found not to possess any of the above, any offer of employment will be withdrawn, or the contract terminated. Equivalent qualifications will not be accepted. Crown Prosecutors Court Attendance Crown prosecutors are court based positions only. Successful candidates are required to attend court daily to carry out their role. The Crown Prosecution Service is a disability confident employer and is committed to make reasonable adjustments to enable daily attendance at court. We encourage you to consider whether the commute from home to the office/court is a feasible distance to travel before making an application. If you are successful, hybrid working will be discussed prior to taking up the post. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks. Nationality requirements This job is broadly open to the following groups: UK nationals Nationals of the Republic of Ireland Nationals of Commonwealth countries who have the right to work in the UK Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre settled status under the European Union Settlement Scheme (EUSS) Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre settled status under the European Union Settlement Scheme (EUSS) Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Fraud check The Crown Prosecution Service provides a Fair Processing Notice to all new applicants after they have been successful at interview. These candidates are informed that, as one aspect of pre employment screening, their personal details - name, National Insurance number and date of birth - are checked against the Internal Fraud Database. Anyone included on the database is refused employment unless they can demonstrate exceptional circumstances. The Crown Prosecution Service, on behalf of the vacancy holder, informs applicants when they are refused employment because they are included in the Internal Fraud Database. What's on Offer The starting salary and benefits for this opportunity are: Salary: £44,520 - £47,720 (National) and £46,800 - £50,000 + £3,150 Recruitment and Retention Allowance (RRA) in London. A Civil Service contributory pension of up to 28.9% 25 days' leave, increasing to 30 days after 5 years Lawyer training programme An extra privilege day to mark the King's birthday Competitive maternity, paternity and parental leave Flexible working and a family friendly approach to work A Cycle2Work scheme, employee savings A range of learning and development activities, an individual learning account, and central and local development opportunities Please note that this role is available nationally, but this advert is specifically for candidates who would wish to be located in Brighton and Hove, Cambridge, Canterbury, Chelmsford, Eastleigh, Guildford, Ipswich, London, Northampton, St Albans.
Medical Manager; Medial Affairs UK & I page is loaded Medical Manager; Medial Affairs UK & Ilocations: Seqirus UK - Maidenheadtime type: Full timeposted on: Posted Todayjob requisition id: R-261425The purpose of Medical Affairs is to provide and gather scientific insights to/from internal and external stakeholders, and generate data that translates into clear, compelling and strategic scientific exchange and medical education programs. These will impact recommendations, guidelines and medical practice in order to have a positive impact on health.The Medical Manager (MM) is responsible for scientific exchange, providing medical & scientific information, medical education as well as medical insight generation for the influenza, and respiratory vaccine landscape as well as Seqirus late-stage portfolio of vaccines. The region of responsibility will focus primarily on the UK and Republic of Ireland. The MM will support the Brand strategy in developing and executing the medical parts of strategy.The role interfaces with other functions within Medical Affairs and across the organisation in Commercial, Regulatory, Policy, Government Affairs, Market Access and other cross functional teams to ensure collaborative connectivity, and a focused medical approach to supporting country and regional business objectives. The MM will contribute to the implementation of objectives by supporting development and execution of the tactics related to the medical strategy for one or more products within the portfolio.The MM will work collaboratively with the commercial team on material and activities development and will conduct review of materials and activities to ensure they are Code compliant.The MM will perform other delegated tasks within the area of Medical Affairs in line with the company's vision and strategic imperatives, including ad hoc projects.This role requires a high ability to understand, interpret and clearly communicate clinical and scientific data and information and maintain a high level of collaboration with medical and commercial operations functions. All activities should be in line with Seqirus UK and Republic of Ireland medical strategic objectives at all times and ensure to act in compliance and respect of all national laws and regulations and Seqirus compliance standards.This role aims to build credible and durable relationships with health care professionals (in particular key opinion leaders) and other relevant external stakeholders.The role requires a high degree of proactivity, both within Medical Affairs and the broader organisation, demonstrated by actively contributing to medical activities within projects and cross-functional teams in the delivery of process improvements and brand associated projects. Flexibility in the role is expected to support the broader cross-functional objectives, which may change where needed.Responsibilities include: - External facing Communicate new and other important approved medical content to targeted Health Care Professionals (HCPs) in local, regional or national capacities including Vaccines HCP decision-makers, national and regional Key Opinion Leaders (KOLs), national and regional professional associations, JCVI, government organizations, primary care key stakeholders at regional level and any other HCP who may be considered an influencer for flu protection. Provide externally truthful, accurate and scientifically supported information in response to unsolicited medical requests from HCPs and other stakeholders in a manner that complies with all applicable ethical, governmental and Seqirus guidelines, policies, and procedures (e.g. medical inquiries, scientific congress participation, etc.). Provide internal product and indication expertise to any Seqirus/CSL colleague (e.g. field force training, develop and update medical slides, medical review and copy clearance, etc.). Deliver presentations to relevant stakeholders in accordance with the designated medical strategy established by the country, EMEA and Global Medical Affairs team. Facilitate communication between HCPs and Health Care Organizations (HCOs), any healthcare decision maker and Medical Affairs colleagues. Facilitate both Seqirus sponsored clinical trials, collaborative research, and investigator-initiated research activities, as determined by Medical Affairs and in accordance with Seqirus SOPs (Seqirus sponsored research site/investigator interactions, IIR inquiries, etc.). Facilitate and support Medical Affairs contribution to awareness and education of all stakeholders in close collaboration with internal functions. Search actively for customer insights that contribute to the development of product medical strategies and provide these to Seqirus as appropriate. Internal facing and Cross-Functional Collaboration Work closely in the local medical team to ensure generated insights are captured, shared and escalated as needed. Provide internal product and indication expertise for any Seqirus/CSL colleague (e.g. field force training, develop and update medical slides, medical review and copy clearance, etc.). Engage and collaborate with Marketing, Market access, Policy, Sales Team, Customer Services, Communications at a local level and Medical Affairs teams at regional EMEA and when necessary, at a global level. Develop and maintain in-depth medical science expertise for designated disease area and products, including analysis of current literature, opinion and recommendations. Be a proactive and strategic member of designated brand/business cross-functional teams. Work with marketing and other relevant staff to contribute to brand strategies and supporting materials for designated products in local and global markets (as required). Be a proactive and strategic Member of designated brand/business cross-functional teams. Provision of medical and clinical support to brand team in product launches, issues management, competitor complaints and recall situations. Provision of expertise to submissions and presentations to local and global government authorities, where relevant, to achieve recommendations of Seqirus products. Contribute to development and execution of medical plan, departmental and cross-functional projects, issues management Initiate and/or lead designated departmental and functional and/or cross functional projects. Identify issues and collaborate with relevant stakeholders to resolve. Manage the review and approval process for funding of study research proposals from external investigators as required. Provide input into or lead medical education projects for HCPs at different levels in the field depending on the strategic needs. Compliance Ensure compliance with all internal and external policies, procedures and regulations e.g. Code of Practice, financial processes Participate to all compliance training in line with timelines and Code of Practice requirements Contribute to internal signatory/approval process This role reports to the Medical Director, UK and Ireland. Maintain close coordination with medical counterparts to ensure activities are aligned with overall medical priorities as described in medical operating plans, strategies, initiatives and projects, as appropriate. Maintain close collaboration with the medical and commercial operations organization including marketing, market access, sales and customer services and other interacting Seqirus functions. Actively drive, support, engage and contribute to external meetings (e.g. with HCP, such as F2F or Advisory Boards), as well as internal meetings. Drive, plan and execute medical education programs and initiatives in the influenza, travel or other vaccine landscape. Contribute to the medical planning for asset/asset team projects and activities, and work with medical leadership to develop and implement the Field Medical team medical plan for Seqirus products.
Jan 16, 2026
Full time
Medical Manager; Medial Affairs UK & I page is loaded Medical Manager; Medial Affairs UK & Ilocations: Seqirus UK - Maidenheadtime type: Full timeposted on: Posted Todayjob requisition id: R-261425The purpose of Medical Affairs is to provide and gather scientific insights to/from internal and external stakeholders, and generate data that translates into clear, compelling and strategic scientific exchange and medical education programs. These will impact recommendations, guidelines and medical practice in order to have a positive impact on health.The Medical Manager (MM) is responsible for scientific exchange, providing medical & scientific information, medical education as well as medical insight generation for the influenza, and respiratory vaccine landscape as well as Seqirus late-stage portfolio of vaccines. The region of responsibility will focus primarily on the UK and Republic of Ireland. The MM will support the Brand strategy in developing and executing the medical parts of strategy.The role interfaces with other functions within Medical Affairs and across the organisation in Commercial, Regulatory, Policy, Government Affairs, Market Access and other cross functional teams to ensure collaborative connectivity, and a focused medical approach to supporting country and regional business objectives. The MM will contribute to the implementation of objectives by supporting development and execution of the tactics related to the medical strategy for one or more products within the portfolio.The MM will work collaboratively with the commercial team on material and activities development and will conduct review of materials and activities to ensure they are Code compliant.The MM will perform other delegated tasks within the area of Medical Affairs in line with the company's vision and strategic imperatives, including ad hoc projects.This role requires a high ability to understand, interpret and clearly communicate clinical and scientific data and information and maintain a high level of collaboration with medical and commercial operations functions. All activities should be in line with Seqirus UK and Republic of Ireland medical strategic objectives at all times and ensure to act in compliance and respect of all national laws and regulations and Seqirus compliance standards.This role aims to build credible and durable relationships with health care professionals (in particular key opinion leaders) and other relevant external stakeholders.The role requires a high degree of proactivity, both within Medical Affairs and the broader organisation, demonstrated by actively contributing to medical activities within projects and cross-functional teams in the delivery of process improvements and brand associated projects. Flexibility in the role is expected to support the broader cross-functional objectives, which may change where needed.Responsibilities include: - External facing Communicate new and other important approved medical content to targeted Health Care Professionals (HCPs) in local, regional or national capacities including Vaccines HCP decision-makers, national and regional Key Opinion Leaders (KOLs), national and regional professional associations, JCVI, government organizations, primary care key stakeholders at regional level and any other HCP who may be considered an influencer for flu protection. Provide externally truthful, accurate and scientifically supported information in response to unsolicited medical requests from HCPs and other stakeholders in a manner that complies with all applicable ethical, governmental and Seqirus guidelines, policies, and procedures (e.g. medical inquiries, scientific congress participation, etc.). Provide internal product and indication expertise to any Seqirus/CSL colleague (e.g. field force training, develop and update medical slides, medical review and copy clearance, etc.). Deliver presentations to relevant stakeholders in accordance with the designated medical strategy established by the country, EMEA and Global Medical Affairs team. Facilitate communication between HCPs and Health Care Organizations (HCOs), any healthcare decision maker and Medical Affairs colleagues. Facilitate both Seqirus sponsored clinical trials, collaborative research, and investigator-initiated research activities, as determined by Medical Affairs and in accordance with Seqirus SOPs (Seqirus sponsored research site/investigator interactions, IIR inquiries, etc.). Facilitate and support Medical Affairs contribution to awareness and education of all stakeholders in close collaboration with internal functions. Search actively for customer insights that contribute to the development of product medical strategies and provide these to Seqirus as appropriate. Internal facing and Cross-Functional Collaboration Work closely in the local medical team to ensure generated insights are captured, shared and escalated as needed. Provide internal product and indication expertise for any Seqirus/CSL colleague (e.g. field force training, develop and update medical slides, medical review and copy clearance, etc.). Engage and collaborate with Marketing, Market access, Policy, Sales Team, Customer Services, Communications at a local level and Medical Affairs teams at regional EMEA and when necessary, at a global level. Develop and maintain in-depth medical science expertise for designated disease area and products, including analysis of current literature, opinion and recommendations. Be a proactive and strategic member of designated brand/business cross-functional teams. Work with marketing and other relevant staff to contribute to brand strategies and supporting materials for designated products in local and global markets (as required). Be a proactive and strategic Member of designated brand/business cross-functional teams. Provision of medical and clinical support to brand team in product launches, issues management, competitor complaints and recall situations. Provision of expertise to submissions and presentations to local and global government authorities, where relevant, to achieve recommendations of Seqirus products. Contribute to development and execution of medical plan, departmental and cross-functional projects, issues management Initiate and/or lead designated departmental and functional and/or cross functional projects. Identify issues and collaborate with relevant stakeholders to resolve. Manage the review and approval process for funding of study research proposals from external investigators as required. Provide input into or lead medical education projects for HCPs at different levels in the field depending on the strategic needs. Compliance Ensure compliance with all internal and external policies, procedures and regulations e.g. Code of Practice, financial processes Participate to all compliance training in line with timelines and Code of Practice requirements Contribute to internal signatory/approval process This role reports to the Medical Director, UK and Ireland. Maintain close coordination with medical counterparts to ensure activities are aligned with overall medical priorities as described in medical operating plans, strategies, initiatives and projects, as appropriate. Maintain close collaboration with the medical and commercial operations organization including marketing, market access, sales and customer services and other interacting Seqirus functions. Actively drive, support, engage and contribute to external meetings (e.g. with HCP, such as F2F or Advisory Boards), as well as internal meetings. Drive, plan and execute medical education programs and initiatives in the influenza, travel or other vaccine landscape. Contribute to the medical planning for asset/asset team projects and activities, and work with medical leadership to develop and implement the Field Medical team medical plan for Seqirus products.
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Salford Quays, Manchester. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Jan 16, 2026
Full time
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Salford Quays, Manchester. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Haywards Heath, West Sussex. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Jan 16, 2026
Full time
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Haywards Heath, West Sussex. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
We are pleased to support a hybrid working model, with employees able to work from home as well as from our office in Trumpington, Cambridge. You will be expected to travel to client meetings and to work in the office on a regular basis. Blackdot Solutions makes investigations software. Our product, Videris, is a leading solution that transforms the way organisations collect, analyse and visualise open source intelligence (OSINT). Government agencies, LEAs, Financial Institutions and other large organisations use Videris to tackle some of the most complex investigative challenges our society faces, with a focus on serious, economic and financial crime. We're looking for creative self-starters who want to shape and drive a successful growth strategy in UK public sector in a scale up environment. About the role As our Enterprise Account Executive for Government, you will prospect, develop and close new logo sales in the government sector, with a focus on UK Government Agencies. You will be responsible for developing and managing key relationships, including with partners and SIs to drive sales in your territory. This is a hunting sales role and is a core part of Blackdot's ambitious growth plans, and we are looking for someone who will help develop and execute an effective sales strategy for this sector. You will be working with Marketing as well as the Customer Success, Partner and Product teams to deliver great results. You will: Use your knowledge and experience in selling to UK government agencies to develop your territory plan as well as strategic account plans for key target accounts Work with Marketing to design and execute successful prospecting initiatives for target accounts Identify opportunities through your own network and prospecting, as well as progressing those identified by Marketing and/or partners Develop strong knowledge of Videris' capabilities and be able to clearly articulate its value proposition for government use cases across multiple stakeholders Manage the entire sales process, from prospecting to negotiating and closing Partner with SME and Solution Engineering resources to deliver effective product demonstrations and presentations Seek out networking opportunities, including attending events & hosting roundtables Accurately forecast opportunities and log activities in our CRM platform Want to be part of a small team in a growing company About you We like working with smart, energetic and proactive people who can communicate their ideas well and work well in a team. This position is core to Blackdot's future growth and success, and you will have: A minimum 5 years' experience in a sales role selling related software (eg investigations or intelligence tools or platforms) to the public sector. Experience working with UK government agencies focused on financial crimes and/or national security. A proven track record of consistently exceeding activity and revenue targets on a quarterly and annual basis Experience in managing and closing complex sales with multiple stakeholders Exceptional interpersonal and communication skills (verbal and written) Willingness to travel to meet clients across the UK, Europe and further afield The right to work in the UK About Us We are working to deliver innovative solutions for investigators charged with understanding and disrupting some of society's most difficult challenges. We are passionate about this mission. Innovation is at the heart of it. We have a collaborative, open, communicative culture. We believe in communication across disciplines - it speeds up the innovation process and also makes our lives more interesting. We have strong processes and are serious about building an important company, while being adaptable and nimble. Competitive salary with regular pay reviews 25 days holiday and the flexibility to carry over The chance to work with some of the best people in the business. Strong work-life balance & flexible working Ability to participate in share option scheme after 12 months Vitality health insurance Cycle to work scheme Enhanced pension contributions Enhanced parental leave Regular and varied company socials Diversity, Equality and Inclusion Blackdot Solutions is an equal opportunities employer, welcoming applications from all people, regardless of their race, sex, disability, age, religion, or sexual orientation. We conduct regular pay reviews to prevent pay discrimination and ensure equitable pay based on role and experience. We are committed to providing a safe, rewarding workplace for all employees and are happy to provide reasonable adjustments where needed. If you have any questions about Blackdot's DEI policy, please get in touch with . How to apply Fill in the form, including both your CV and cover letter. We'll be in touch as soon as possible if we'd like to talk. . Upload your CV Blackdot Solutions needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
Jan 16, 2026
Full time
We are pleased to support a hybrid working model, with employees able to work from home as well as from our office in Trumpington, Cambridge. You will be expected to travel to client meetings and to work in the office on a regular basis. Blackdot Solutions makes investigations software. Our product, Videris, is a leading solution that transforms the way organisations collect, analyse and visualise open source intelligence (OSINT). Government agencies, LEAs, Financial Institutions and other large organisations use Videris to tackle some of the most complex investigative challenges our society faces, with a focus on serious, economic and financial crime. We're looking for creative self-starters who want to shape and drive a successful growth strategy in UK public sector in a scale up environment. About the role As our Enterprise Account Executive for Government, you will prospect, develop and close new logo sales in the government sector, with a focus on UK Government Agencies. You will be responsible for developing and managing key relationships, including with partners and SIs to drive sales in your territory. This is a hunting sales role and is a core part of Blackdot's ambitious growth plans, and we are looking for someone who will help develop and execute an effective sales strategy for this sector. You will be working with Marketing as well as the Customer Success, Partner and Product teams to deliver great results. You will: Use your knowledge and experience in selling to UK government agencies to develop your territory plan as well as strategic account plans for key target accounts Work with Marketing to design and execute successful prospecting initiatives for target accounts Identify opportunities through your own network and prospecting, as well as progressing those identified by Marketing and/or partners Develop strong knowledge of Videris' capabilities and be able to clearly articulate its value proposition for government use cases across multiple stakeholders Manage the entire sales process, from prospecting to negotiating and closing Partner with SME and Solution Engineering resources to deliver effective product demonstrations and presentations Seek out networking opportunities, including attending events & hosting roundtables Accurately forecast opportunities and log activities in our CRM platform Want to be part of a small team in a growing company About you We like working with smart, energetic and proactive people who can communicate their ideas well and work well in a team. This position is core to Blackdot's future growth and success, and you will have: A minimum 5 years' experience in a sales role selling related software (eg investigations or intelligence tools or platforms) to the public sector. Experience working with UK government agencies focused on financial crimes and/or national security. A proven track record of consistently exceeding activity and revenue targets on a quarterly and annual basis Experience in managing and closing complex sales with multiple stakeholders Exceptional interpersonal and communication skills (verbal and written) Willingness to travel to meet clients across the UK, Europe and further afield The right to work in the UK About Us We are working to deliver innovative solutions for investigators charged with understanding and disrupting some of society's most difficult challenges. We are passionate about this mission. Innovation is at the heart of it. We have a collaborative, open, communicative culture. We believe in communication across disciplines - it speeds up the innovation process and also makes our lives more interesting. We have strong processes and are serious about building an important company, while being adaptable and nimble. Competitive salary with regular pay reviews 25 days holiday and the flexibility to carry over The chance to work with some of the best people in the business. Strong work-life balance & flexible working Ability to participate in share option scheme after 12 months Vitality health insurance Cycle to work scheme Enhanced pension contributions Enhanced parental leave Regular and varied company socials Diversity, Equality and Inclusion Blackdot Solutions is an equal opportunities employer, welcoming applications from all people, regardless of their race, sex, disability, age, religion, or sexual orientation. We conduct regular pay reviews to prevent pay discrimination and ensure equitable pay based on role and experience. We are committed to providing a safe, rewarding workplace for all employees and are happy to provide reasonable adjustments where needed. If you have any questions about Blackdot's DEI policy, please get in touch with . How to apply Fill in the form, including both your CV and cover letter. We'll be in touch as soon as possible if we'd like to talk. . Upload your CV Blackdot Solutions needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
About LabCorp As a leading contract research organization, LabCorp provides comprehensive drug development solutions for a range of industries. We are a global leader in nonclinical safety assessment, clinical trial testing and clinical trial management services. Together with our clients, we support the development of innovative, life changing treatments. The Role Our largest UK site in Harrogate, is currently recruiting for a Technical Lead to join the Bioanalysis group performing a number of techniques with a key focus on LCMS. The Technical Lead will lead lab processes, studies, and projects. Assists in the training, development, scheduling and oversight of laboratory staff. Involved in the support of planning and execution of process improvement projects on a small or large scale. Actively performs laboratory work within the scope of validation tests, automated sample extractions, and routine and/or non routine analyses in compliance with appropriate SOPS and regulatory guidelines. Job Responsibilities Independently sets up and operates general equipment, LC-MS systems, and automated instrumentation, including problem identification and resolution. May perform routine and non routine maintenance, as necessary. Actively performs laboratory work within the scope of validation tests, automated sample extractions, and routine and/or non routine analyses in a variety of matrices and in compliance with appropriate SOPS and regulatory guidelines. Documents, works, and maintains study documentation and laboratory records. May serve as lead chemist on projects to plan, monitor and guide project and/or POD work, including overseeing a small group of technical staff, with minimal supervision. Assists with manual and automated routine sample extraction, training, and analysis laboratory work scheduling for indirect reports, including batch starts, calculations, and study set up. Able to review work of others for overall accuracy, timeliness, completeness, and soundness of technical judgment. Provides input and participates in project meetings, informing Study Director, Principal Investigator and/or management of any problems and/or deviations that may affect the integrity of the data and recommends corrective action. Suggests and performs modifications to test methods or procedures where precedence exists. Recommends an action plan for solving project or technical problems as they occur. May assist in the evaluation of new technologies or techniques. Functions as technical resource for department. May interact in external client communications. Performs other related duties as assigned. What LabCorp Drug Development can offer you A comprehensive training plan; with the ability to develop your technical and managerial skills. Unsurpassed career development opportunities. Ability to work with a variety of different clients on wide ranging projects. Competitive salaries and a comprehensive benefits package including health cover and contributory pension. Education/Qualifications Scientific degree (BSc/MSc/PhD or equivalent). Experience The successful candidate is expected, at a minimum, to have a degree in a relevant scientific subject and to have a minimum of 2 4 years' experience working in a regulated laboratory. The candidate will have experience of LCMS. Experience of working in a CRO environment with knowledge of UK/OECD GXP regulations would be an advantage. Labcorp is proud to be an Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Jan 16, 2026
Full time
About LabCorp As a leading contract research organization, LabCorp provides comprehensive drug development solutions for a range of industries. We are a global leader in nonclinical safety assessment, clinical trial testing and clinical trial management services. Together with our clients, we support the development of innovative, life changing treatments. The Role Our largest UK site in Harrogate, is currently recruiting for a Technical Lead to join the Bioanalysis group performing a number of techniques with a key focus on LCMS. The Technical Lead will lead lab processes, studies, and projects. Assists in the training, development, scheduling and oversight of laboratory staff. Involved in the support of planning and execution of process improvement projects on a small or large scale. Actively performs laboratory work within the scope of validation tests, automated sample extractions, and routine and/or non routine analyses in compliance with appropriate SOPS and regulatory guidelines. Job Responsibilities Independently sets up and operates general equipment, LC-MS systems, and automated instrumentation, including problem identification and resolution. May perform routine and non routine maintenance, as necessary. Actively performs laboratory work within the scope of validation tests, automated sample extractions, and routine and/or non routine analyses in a variety of matrices and in compliance with appropriate SOPS and regulatory guidelines. Documents, works, and maintains study documentation and laboratory records. May serve as lead chemist on projects to plan, monitor and guide project and/or POD work, including overseeing a small group of technical staff, with minimal supervision. Assists with manual and automated routine sample extraction, training, and analysis laboratory work scheduling for indirect reports, including batch starts, calculations, and study set up. Able to review work of others for overall accuracy, timeliness, completeness, and soundness of technical judgment. Provides input and participates in project meetings, informing Study Director, Principal Investigator and/or management of any problems and/or deviations that may affect the integrity of the data and recommends corrective action. Suggests and performs modifications to test methods or procedures where precedence exists. Recommends an action plan for solving project or technical problems as they occur. May assist in the evaluation of new technologies or techniques. Functions as technical resource for department. May interact in external client communications. Performs other related duties as assigned. What LabCorp Drug Development can offer you A comprehensive training plan; with the ability to develop your technical and managerial skills. Unsurpassed career development opportunities. Ability to work with a variety of different clients on wide ranging projects. Competitive salaries and a comprehensive benefits package including health cover and contributory pension. Education/Qualifications Scientific degree (BSc/MSc/PhD or equivalent). Experience The successful candidate is expected, at a minimum, to have a degree in a relevant scientific subject and to have a minimum of 2 4 years' experience working in a regulated laboratory. The candidate will have experience of LCMS. Experience of working in a CRO environment with knowledge of UK/OECD GXP regulations would be an advantage. Labcorp is proud to be an Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
